HP Notebook PC Startup Guide
Below you will find brief information for Notebook PC. This document provides instructions on how to set up, operate, and troubleshoot your new HP Notebook PC, as well as important information about using it safely and effectively. It covers topics such as installing the battery, connecting the AC adapter and phone line, turning on the notebook, setting up Windows, and registering your notebook.
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HP Notebook PC
Startup Guide
Notice
This manual and any examples contained herein are provided “as is” and are subject to change without notice. Hewlett-Packard Company makes no warranty of any kind with regard to this manual, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard Co. shall not be liable for any errors or for incidental or consequential damages in connection with the furnishing, performance, or use of this manual or the examples herein.
Consumer transactions in Australia and the United Kingdom: The above disclaimers and limitations shall not apply to Consumer transactions in Australia and the United Kingdom and shall not affect the statutory rights of Consumers.
© Copyright Hewlett-Packard Company 2000–2001. All rights reserved. Reproduction, adaptation, or translation of this manual is prohibited without prior written permission of
Hewlett-Packard Company, except as allowed under the copyright laws.
The programs that control this product are copyrighted and all rights are reserved.
Reproduction, adaptation, or translation of those programs without prior written permission of Hewlett-Packard Co. is also prohibited.
Portions of the programs that control this product may also be copyrighted by Microsoft
Corporation, SystemSoft Corp., Insyde Software Corporation, S3 Graphics Incorporated, and Adobe Systems Incorporated. See the individual programs for additional copyright notices.
This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by
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Reverse engineering or disassembly is prohibited.
Microsoft®, MS-DOS®, and Windows® are U.S. registered trademarks of Microsoft
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Celeron™ and SpeedStep™ are U.S. trademarks of Intel Corporation. Adobe® and
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Hewlett-Packard Company
HP Notebook Customer Care
1000 NE Circle Blvd., MS 425E
Corvallis, OR 97330
CAUTION
Important Safety Information
To reduce the risk of fire, use only No. 26 AWG or larger telecommunications line cord to connect a modem to the telephone wall jack.
When using your computer with a telephone connection, always follow basic safety precautions to reduce the risk of fire, electric shock, and injury to persons:
• Do not use this product with a telephone connection near water (for example, near a bathtub, sink, swimming pool, or in a wet basement).
• Avoid using a telephone connection (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lighting.
• Do not use a telephone connection of any type to report a gas leak while in the vicinity of the leak.
• Use only the power cord and batteries indicated in this manual. Do not dispose of batteries in a fire. They may explode. Check with local codes for possible special disposal instructions.
HP Software Product License Agreement
Your HP product contains software programs. CAREFULLY READ THIS LICENSE
AGREEMENT BEFORE PROCEEDING TO OPERATE THIS EQUIPMENT. RIGHTS
IN THE SOFTWARE ARE OFFERED ONLY ON THE CONDITION THAT THE
CUSTOMER AGREES TO ALL TERMS AND CONDITIONS OF THE LICENSE
AGREEMENT. PROCEEDING TO OPERATE THE EQUIPMENT INDICATES
YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS. IF YOU DO NOT
AGREE WITH THE TERMS OF THE LICENSE AGREEMENT, YOU MUST NOW
EITHER REMOVE THE SOFTWARE FROM YOUR HARD DISK DRIVE AND
DESTROY THE MASTER DISKETTES, OR RETURN THE COMPLETE HP
PRODUCT AND SOFTWARE FOR A FULL REFUND. PROCEEDING WITH
CONFIGURATION SIGNIFIES YOUR ACCEPTANCE OF THE LICENSE TERMS.
UNLESS OTHERWISE STATED BELOW, THIS HP SOFTWARE LICENSE
AGREEMENT SHALL GOVERN THE USE OF ALL SOFTWARE THAT IS
PROVIDED TO YOU AS PART OF THE HP PRODUCT AND SHALL SUPERSEDE
ANY OTHER SOFTWARE WARRANTY STATEMENT THAT MAY BE INCLUDED
IN THIS HP PRODUCT OR MAY BE FOUND ONLINE.
Operating system and software applications by Microsoft are licensed to you under the
Microsoft License Agreement contained in the Microsoft documentation or displayed on your screen when Microsoft Software Products are launched.
For a PC supplied with a Microsoft operating system: When you start the PC and accept the Microsoft End-user License Agreement (“EULA”), your license rights are valid only if a Certificate of Authenticity (“COA”) label corresponding to your Microsoft operating system is provided with your PC. The COA label can usually be found on the bottom of the computer. If the COA label does not correspond to your Microsoft operating system or is missing, contact your HP reseller for details.
Other non-HP Software and Operating Systems are covered by the appropriate vendor license. The following License Terms govern the use of the HP software:
USE. Customer may use the software on any one HP product. Customer may not network the software or otherwise use it on more than one HP product. Customer may not reverse assemble or decompile the software unless authorized by law.
COPIES AND ADAPTATIONS. Customer may make copies or adaptations of the software a) for archival purposes or (b) when copying or adaptation is an essential step in the use of the software with an HP product so long as the copies and adaptations are used in no other manner.
OWNERSHIP. Customer agrees that he/she does not have any title or ownership of the software, other than ownership of the physical media. Customer acknowledges and agrees that the software is copyrighted and protected under the copyright laws. Customer acknowledges and agrees that the software may have been developed by a third party software supplier named in the copyright notices included with the software, who shall be authorized to hold the Customer responsible for any copyright infringement or violation of this Agreement.
PRODUCT RECOVERY CD-ROM. If your HP product was shipped with a product recovery CD-ROM or DVD: (i) The product recovery CD-ROM or DVD and/or support utility software may only be used for restoring the hard disk of the HP product with which the product recovery CD-ROM or DVD was originally provided. (ii) The use of any operating system software by Microsoft contained in any such product recovery CD-
ROM or DVD shall be governed by the Microsoft License Agreement.
TRANSFER OF RIGHTS IN SOFTWARE. Customer may transfer rights in the software to a third party only as part of the transfer of all rights and only if Customer obtains the prior agreement of the third party to be bound by the terms of this License Agreement.
Upon such a transfer, Customer agrees that his/her rights in the software are terminated and that he/she will either destroy his/her copies and adaptations or deliver them to the third party.
SUBLICENSING AND DISTRIBUTION. Customer may not lease, sublicense the software or distribute copies or adaptations of the software to the public in physical media or by telecommunication without the prior written consent of Hewlett-Packard.
TERMINATION. Hewlett-Packard may terminate this software license for failure to comply with any of these terms provided Hewlett-Packard has requested Customer to cure the failure and Customer has failed to do so within thirty (30) days of such notice.
UPDATES AND UPGRADES. Customer agrees that the software does not include updates and upgrades which may be available from Hewlett-Packard under a separate support agreement.
EXPORT CLAUSE. Customer agrees not to export or re-export the software or any copy or adaptation in violation of the U.S. Export Administration regulations or other applicable regulation.
U.S. GOVERNMENT RESTRICTED RIGHTS. Use, duplication, or disclosure is subject to HP standard commercial license terms and for non-DOD Departments and Agencies of the U.S. Government, the restrictions set forth in FAR 52.227-19(c)(1-2) (June 1987)
Hewlett-Packard Company, 3000 Hanover Street, Palo Alto, CA 94304 U.S.A. Copyright
(c) 2000 Hewlett-Packard Company. All Rights Reserved. Customer further agrees that
Software is delivered and licensed as “Commercial computer software” as defined in
DFARS 252-227-7014 (June 1995) or as a “commercial item” as defined in FAR
2.101(a), or as “Restricted computer software” as defined in FAR 52.227-19 (or any equivalent agency regulation or contract clause), whichever is applicable. The Customer agrees that it has only those rights provided for such Software by the applicable FAR or
DFARS clause or the HP standard software agreement for the product involved.
Support Policy for Support Pack of Operating Systems. HP provides end user support for
HP PCs that use Microsoft Operating Systems, including its latest service packs. This support will be available within 30 days of the software being released.
Edition History
Edition 1............................................ October 2001
Edition 2............................................. March 2002
This manual is printed on recycled paper.
Contents
Getting Started with Your HP Notebook........................................................................9
Taking Inventory.........................................................................................................10
What’s in the box?.................................................................................................10
To find more information ......................................................................................11
Identifying Parts of the Notebook ...............................................................................12
Front view .............................................................................................................12
Back view ..............................................................................................................13
Bottom view ..........................................................................................................14
Status lights ...........................................................................................................15
Multimedia buttons and status panel (selected models) ........................................17
Setting Up Your Notebook..........................................................................................18
Step 1: Install the battery.......................................................................................18
Step 2: Connect AC power ....................................................................................20
Step 3: Connect a phone line .................................................................................21
Step 4: Turn on the notebook ................................................................................22
Step 5: Set up Windows ........................................................................................22
Step 6: Register your notebook .............................................................................23
To connect to the Internet......................................................................................23
Basic Operation...............................................................................................................25
Operating Your Notebook...........................................................................................26
To turn the notebook on and off ............................................................................26
To reset the notebook ............................................................................................27
To change the boot device .....................................................................................28
To use the touch pad..............................................................................................28
To use the Fn hot keys...........................................................................................30
Working in Comfort with a Notebook PC...................................................................31
Batteries and Power Management.................................................................................33
Using Battery Power ...................................................................................................34
To check battery status ..........................................................................................34
To respond to a low-battery warning.....................................................................35
To recharge the battery..........................................................................................35
Add-On Devices...............................................................................................................37
Using Plug-In Modules ...............................................................................................38
To replace a plug-in module..................................................................................38
To play audio CDs.................................................................................................40
To use the status panel (selected models)..............................................................41
Installing Additional RAM .........................................................................................42
To install a RAM expansion module .....................................................................42
Replacing the Hard Disk Drive ...................................................................................43
To replace the hard disk drive ...............................................................................43
Troubleshooting and Maintenance................................................................................45
Troubleshooting Techniques .......................................................................................46
Getting Assistance for Your Notebook .......................................................................47
To get help from HP Instant Support.....................................................................47
Display problems...................................................................................................47
Floppy disk drive problems ...................................................................................47
Hard disk drive problems ......................................................................................48
Keyboard and pointing device problems ...............................................................48
Performance problems...........................................................................................49
Power and battery problems ..................................................................................49
Startup Problems ...................................................................................................50
Testing the Hardware ..................................................................................................51
To run the e–Diagtools diagnostic test ..................................................................51
Configuring the Notebook...........................................................................................53
To run the BIOS configuration utility ...................................................................53
Reinstalling and Updating Software ...........................................................................54
To recover the factory installation of your hard disk.............................................54
HP Support and Service .................................................................................................57
Getting Assistance for Your Notebook .......................................................................58
To get help from the web.......................................................................................58
To contact HP for support or service.....................................................................59
To receive repair service .......................................................................................61
To prepare your notebook for shipment ................................................................62
Hewlett-Packard Limited Warranty Statement ...........................................................63
Reference Information....................................................................................................65
Hardware Specifications .............................................................................................66
Safety Information ......................................................................................................69
Power cords ...........................................................................................................69
Ergonomics............................................................................................................70
Battery safety.........................................................................................................70
Laser safety ...........................................................................................................71
LED safety.............................................................................................................71
Exposure to radio frequency radiation...................................................................72
Regulatory Information ...............................................................................................73
U.S.A. ....................................................................................................................73
Canada ...................................................................................................................74
European Union.....................................................................................................75
International ..........................................................................................................75
Index ................................................................................................................................77
Getting Started with Your HP Notebook
Getting Started with Your HP Notebook
Taking Inventory
Taking Inventory
Congratulations! Your HP notebook computer sets a new standard in personal computing.
Although compact and easy to carry, your notebook is made with the quality and attention to detail that are the hallmark of Hewlett-Packard.
Your notebook has several features that make it convenient to use:
• The power button provides convenient options for starting and stopping the notebook.
• The notebook includes a variety of connectors—USB, parallel, TV out, and IEEE
1394—that enable you to use it with a wide range of printers, drives, audio equipment, and other external devices.
In addition, most connectors are on or near the back of the notebook, keeping cables away from your working area.
• Selected models feature convenient dedicated volume controls and a mute button
(with indicator) that lets you cut off all sound quickly when needed.
This manual shows how to set up and operate your notebook, as well as what to do if you run into trouble.
What’s in the box?
Your notebook is shipped with these items:
• Battery (installed).
• Plug-in drive module: CD, DVD, CD-RW, or DVD/CD-RW combo.
• Weight-saving module for the notebook’s drive module bay, to reduce travel weight.
• AC adapter and power cord.
• Quick Start sheet.
• Startup Guide.
• Recovery CDs or DVDs, for restoring Windows and all software included with your notebook.
• Microsoft Windows manual.
• Phone cord.
• USB-serial adapter.
In addition, your notebook includes a variety of preinstalled software. (The exact software installed depends on your particular notebook model.)
Getting Started with Your HP Notebook
Startup Guide
Online Reference
Guide
Online HP Notes
Microsoft Windows manual
HP Notebook Web
Site
HP Business
Support Web Site
To find more information
The following table lists other sources of information about your notebook and related products.
This printed manual introduces your HP notebook computer, and contains setup instructions, basic operation guidelines, troubleshooting information, and warranty information.
The Reference Guide is shipped on the notebook’s hard drive, and provides a complete source for operating and maintaining the notebook. Click Start, All
Programs, HP Library, HP Notebook Reference Guide, or look on the Recovery CD
or DVD in \hp\Library.
For late-breaking information available after the manuals were completed, see the
HP Notes—click Start, All Programs, HP Library, HP Notes, or look on the Recovery
CD or DVD in \hp\Library.
This is shipped with your notebook and contains information about using the version of Microsoft Windows shipped with your notebook. www.hp.com/notebooks. www.europe.hp.com/notebooks (European mirror). www.hp.com/go/bizsupport.
Getting Started with Your HP Notebook
Identifying Parts of the Notebook
Identifying Parts of the Notebook
Front view
1. One-Touch buttons (programmable).
2. Power button.
3. Keyboard status lights: Caps Lock, Num Lock,
CD or DVD drive activity.
4. Touch pad/scroll pad on-off button (with on-off indicators on either side).
5. Left and right click buttons.
8. Volume controls (selected models).
9. Mute button and indicator light (selected models).
10. Removable DVD or DVD/CD-RW drive.
11. CD/DVD eject button.
12. Speaker (one on each side).
13. Latch.
14. Built-in microphone.
Back view
Getting Started with Your HP Notebook
Identifying Parts of the Notebook
15. AC adapter jack.
16. Parallel port (LPT1) (colored burgundy). Use this port for a parallel printer or other parallel device.
17. External monitor (VGA) port (colored blue).
18. Universal serial bus (USB) ports (2).
19. S-video (TV out) port (colored yellow).
20. Reset switch.
21. Kensington lock slot (security connector).
22. LAN port and indicators.
23. Modem.
24. IEEE 1394 connector.
25. SD-MMC Card slot.
26. PC Card slot .
27. PC Card eject button.
28. Hard disk drive.
29. Wireless on-off button and indicator light (selected models).
30. External microphone jack (colored pink).
31. Headphones jack (colored green).
Getting Started with Your HP Notebook
Identifying Parts of the Notebook
Bottom view
32. Infrared port (selected models).
33. Battery.
34. CD/DVD drive latch.
35. RAM cover.
36. Battery latch.
37. Docking port.
38. Mini-PCI cover (no user-replaceable parts inside).
39. Hard disk drive retaining screws.
Getting Started with Your HP Notebook
Identifying Parts of the Notebook
Status lights
The main status lights report power and battery status and drive activity.
1. Hard disk drive activity.
• On: the notebook is accessing the hard disk drive.
2. Power mode.
• Green: the notebook is on (even if the display is off).
• Amber: the notebook is on standby.
• Off: the notebook is off or in hibernation.
3. Battery charge status.
• Green: the AC adapter is connected and the battery is fully charged.
• Amber: the AC adapter is connected and the battery is charging.
• Red: the AC adapter is connected and the battery has a fault.
• Off: the AC adapter is not connected or the battery is missing.
Getting Started with Your HP Notebook
Identifying Parts of the Notebook
The keyboard status lights, located above the keyboard, indicate the states of keyboard locks and the CD player.
1. Caps Lock. Caps Lock is active.
2. Num Lock. Num Lock is active. (The Keypad Lock must also be on to use the embedded keypad.)
3. CD drive activity. The CD drive is active.
Getting Started with Your HP Notebook
Identifying Parts of the Notebook
Multimedia buttons and status panel (selected models)
1. MP3 player launch button.
2. Previous track.
3. Next track.
4. Status panel button.
5. Status panel.
6. Play/Pause.
7. Stop.
8. Multimedia power switch and indicator light—turns the CD player on and off. Works only when the notebook is off, on standby, or in hibernation.
Getting Started with Your HP Notebook
Setting Up Your Notebook
Setting Up Your Notebook
WARNING
Improper use of keyboards and other input devices has been associated with ergonomic injury. For information about reducing your risk, see “Working in
Comfort” in the online HP Library, or visit our ergonomics web site, www.hp.com/ergo. For a summary about working with a notebook computer, see
“Working in Comfort with a Notebook PC” on page 31.
If you are using your notebook as your primary computer, or using it for extended periods, you should use it with a full-size keyboard, monitor, and mouse. This can reduce the risk of ergonomic injury. See “Working in Comfort” in the online HP
Library.
When you set up your notebook for the first time, you’ll need to install and charge the battery, connect the AC adapter and a phone line, turn on the notebook, run the Windows setup program, and register the notebook.
WARNING
Step 1: Install the battery
Do not mutilate or puncture batteries. Do not dispose of batteries in fire, or they can burst or explode, releasing hazardous chemicals. Rechargeable batteries must be recycled or disposed of properly.
Your notebook is shipped with the battery installed. If the battery has been removed, install it as follows.
Getting Started with Your HP Notebook
Setting Up Your Notebook
• Insert the front end of the battery into the battery compartment on the bottom of the notebook, then press the back end in until the battery clicks into place.
To remove the battery
• Slide the battery’s release latch, then lift the battery out of its compartment.
CAUTION
Getting Started with Your HP Notebook
Setting Up Your Notebook
Step 2: Connect AC power
Use only the HP AC adapter included with your notebook (or other approved 75watt adapter). Do not use a 60-watt adapter, such as HP F1454A or F1781A. Using any other AC adapter could damage the notebook and may void your warranty— see "Hewlett-Packard Limited Warranty Statement" on page 63.
• Plug in the AC adapter (its LED lights), then connect it to the AC adapter jack on the back of the notebook. The notebook’s battery then starts charging.
While the battery is charging, you can continue with step 3.
Getting Started with Your HP Notebook
Setting Up Your Notebook
Step 3: Connect a phone line
If your notebook does not include a built-in modem, you can skip this step. Also, if you prefer, you can instead connect to a PC Card modem or an external modem.
1. Make sure the telephone line is an analog line. You must not use a digital line. (Many office and some home lines are digital.)
2. Plug the telephone cord into the notebook’s modem jack, or the PC Card or external modem. Make sure the cord clicks into place.
3. Plug the other end of the cord into a telephone jack. If the plug on the phone cord doesn’t fit the jack, you may need to use an adapter.
For details about using the modem, including AT commands, see the online Reference
Guide.
Getting Started with Your HP Notebook
Setting Up Your Notebook
Step 4: Turn on the notebook
• Press the power button above the keyboard. The notebook then boots up, and
Windows starts automatically.
Note
Hint
Note
Your notebook comes with a factory-installed DVD, DVD/CD-RW, or similar drive.
Before you turn on your notebook for the first time, make sure this drive is in place.
This ensures that the system properly identifies the hardware already installed and loads the appropriate software.
If your notebook does not turn on when operating on battery power, the battery may be out of power. Plug in the AC adapter and press the power button again. Leave the AC adapter plugged in for at least an hour.
Step 5: Set up Windows
Your notebook has Microsoft Windows XP preinstalled on its hard disk drive. The first time you turn on your notebook, the Windows Setup program runs automatically so you can customize your setup.
1. Follow the Setup program’s instructions as they appear on the screen.
2. If your notebook has a modem, check the modem’s country or region settings: click
Start, Control Panel, Printers and Other Hardware, Phone and Modem Options. On the Dialing Rules tab, verify the settings for your location, or create a new location.
If you need the Windows XP Product ID code, you will find it on the bottom of the notebook.
Getting Started with Your HP Notebook
Setting Up Your Notebook
Step 6: Register your notebook
Be sure to register your notebook. Registering is free and fast, and ensures you will receive quicker, more personalized support. The information you provide during registration allows us to provide you with better products and services.
Registering your notebook does the following:
• Records your ownership of the notebook with Hewlett-Packard and provides access to service, support, and information.
• Records your ownership of the Windows XP operating system with Microsoft.
You can register while setting up Windows, or later in any of three ways: by modem, by phone, or by fax.
By modem
If you decide not to register while setting up Windows, or if your notebook does not have a built-in modem, you can register after you set up a PC card modem or an external modem—or you can register by phone or fax.
By phone
You can register by calling your HP Customer Care Center. See “To contact HP for support or service” on page 59 for the phone number.
By fax
If you have a printer connected to your notebook, you can print a registration form and fax it to HP. Double-click the HP Notebook Registration icon on the desktop, and print the registration form. You will find the fax number on the form.
To connect to the Internet
You can use the built-in modem, LAN port, or wireless LAN (if available on your notebook), to connect to the Internet. For details, see “Modem and Network
Connections” in the online Reference Guide—click Start, All Programs, HP Library, HP
Notebook Reference Guide.
Basic Operation
Basic Operation
Operating Your Notebook
Operating Your Notebook
Note
You can start and stop your notebook using its power button. However, at certain times you may want to use other methods to start or stop the notebook—depending on power considerations, types of active connections, and start-up time.
For details about using the One-Touch buttons and other special features, plus information on caring for and protecting your notebook, see “Operating Your Notebook” in the online Reference Guide.
This manual describes your notebook in its original factory configuration, with all settings at their default values.
To turn the notebook on and off
Power mode
On
Power mode status light is green.
Standby
Maintains current session in RAM.
Turns off the display and other components.
Saves significant power.
Restarts quickly.
Restores network connections.
Power mode status light is amber.
Hibernation
Saves current session to disk, then turns off.
Saves maximum power.
Restores network connections.
Power mode status light is off.
Turn off
Turns off without saving current session.
Saves maximum power.
At startup, resets everything, and starts a new session.
Power mode status light is off.
To enter this mode
Press the power button.
Click Start, Turn Off
Computer,
Stand By
–or– press the power button
–or– allow timeout.
Click Start, Turn Off
Computer, then press and hold Shift and click
Hibernate
–or– allow timeout.
Click Start, Turn Off
Computer, Turn Off
–or– press and hold the power button for four seconds (only if the Start menu procedure doesn’t work).
To turn on again
Press the power button to quickly resume your session.
Press the power button to resume your session.
Press the power button to start with a new session.
You can customize the way these power modes work, and the ways you can put the notebook into them. See the chapter titled “Batteries and Power Management” in the online Reference Guide.
Operating Your Notebook
To reset the notebook
Occasionally, you may find that Windows or the notebook has stopped responding, and will not let you turn the notebook off. If this happens, try the following in the order listed.
• If possible, shut down Windows: press Ctrl+Alt+Del, then click Shut Down, Turn
Off.
–or, if this fails–
• Press and hold the power button for about four seconds, until the display turns off.
Press the power button again to restart.
–or, if this fails–
• Use a pen or straightened paper clip to press the reset switch on the back of the notebook, then press the power button to restart.
Basic Operation
Operating Your Notebook
To change the boot device
The notebook normally boots from its internal hard disk. You can also boot the notebook from an external USB floppy disk drive (optional accessory), the CD/DVD drive, or a local area network (LAN).
1. Click Start, Turn Off Computer, Restart.
2. When the HP logo appears, press Esc to display the Boot menu.
3. Use the arrow keys to select the boot device, and press Enter.
If you want to boot from a specific device whenever it is present, change the boot order using the BIOS configuration utility—see “To run the BIOS configuration utility” on page 53.
To use the touch pad
Your notebook includes a built-in touch pad, scroll pad, and click buttons.
1. Left click button—works like the left button on a standard mouse.
2. Right click button—works like the right button on a standard mouse.
3. Touch pad—pressure-sensitive pointing and clicking device.
4. Pad Lock button—turns the touch pad and scroll pad on and off.
5. Scroll pad—scrolls the contents of a window.
6. Pad Lock indicators (one on each side)—these light while the touch pad and scroll pad are enabled.
Note
Note
Operating Your Notebook
You can customize the operation of many of these devices: you can change the click button and scroll pad actions, double-click speed, pointer speed, and more: click Start,
Control Panel, Printers and Other Hardware, Mouse.
The touch pad and scroll pad are automatically disabled when the notebook is docked in a port replicator that has a PS/2 mouse connected.
Moving and selecting using the touch pad and click buttons
1. To move the pointer, move your thumb or finger across the touch pad.
2. Use the left and right click buttons, which function like the left and right buttons on a mouse, to make your selection. You can also tap the touch pad instead of clicking a button.
• To open an application, move the pointer over the icon and double-click the left button or tap the touch pad twice.
• To make menu selections, move the pointer to the menu item and click the left button or tap the touch pad.
• To open the shortcut menu for an item, move the pointer over the item and click the right button.
• To drag an item, move the pointer over the item. Press and hold the left button while you move the pointer to the new location, then release the button.
Scrolling with the scroll pad and touch pad
• To scroll vertically, move a finger up or down on the scroll pad.
• To scroll horizontally, move a finger left or right along the bottom edge of the touch pad.
You can customize the notebook’s scrolling features to best suit how you use your notebook: left-click the TouchPad icon in the taskbar, then click TouchPad Properties,
Scrolling.
Disabling the touch pad and scroll pad
You may occasionally want to disable the touch pad and scroll pad, such as when you are entering text and do not want to move the cursor accidentally.
• To disable the touch pad and scroll pad, press the Pad Lock button (the Pad Lock indicators then turn off). To reenable the touch pad, press the Pad Lock button again.
Avoid using the touch pad when you press the Pad Lock button, or the Pad Lock button will not work properly.
Basic Operation
Operating Your Notebook
To use the Fn hot keys
This hot key
Fn+F1
Fn+F2
Fn+F5
Fn+F8
Fn+Num Lock
Fn+Page Up
Fn+Page Down
The combination of the Fn key plus another key creates a hot key—a shortcut key sequence—for various system controls.
• To use a hot key, press and hold Fn, press the appropriate second key, then release both keys.
Does this
Decreases the display brightness.
Increases the display brightness.
Toggles among the built-in display, an external display, and simultaneous display on both.
Toggles the built-in keypad on and off. Does not affect an external keyboard. If
Num Lock is on, the numeric functions are active; otherwise, cursor control is active (as marked on an external keyboard).
Toggles Scroll Lock on and off.
Increases the volume (and turns audio on if muted).
Decreases the volume.
Fn+Backspace
Fn+any One-Touch button
Toggles the mute function on and off.
Toggles the One-Touch button LEDs on and off (selected models).
External keyboards do not support Fn hot keys.
Working in Comfort with a Notebook PC
Working in Comfort with a Notebook PC
WARNING
Note
Improper use of keyboards and other input devices has been associated with ergonomic injury. For more information about reducing your risk, visit our ergonomics web site at www.hp.com/ergo—or see “Working in Comfort” in the online HP Library.
You can use your HP notebook computer virtually anywhere, anytime. The following recommendations should help you work more comfortably.
Note that if you are using your portable computer as your primary computer, or using it for extended periods, you should use it with a full-size keyboard, monitor, and mouse.
This will give your portable computer the adjustability and comfort features of a desktop unit. Your computer offers quick, easy connections to these devices. More information on how to prepare your workspace environment and set up your HP equipment is available in Working in Comfort, which is preloaded on the hard disk in the HP Library and available on the Recovery CD or DVD in \hp\Library—as well as at www.hp.com/ergo.
Your Mobile Work Environment
• Use a chair that provides good support for your lower back. If an adjustable chair is not available, you can use a pillow or rolled-up towel to provide lower back support.
• Try to keep your thighs parallel to the floor and your feet flat on the floor. In a mobile environment, you can do this by using a phone book or briefcase to support your feet.
• Adjust the height of either your work surface or chair to keep your arms in a neutral position. Your arms should be relaxed and loose, elbows at your sides, with the forearms and hands parallel with the floor.
• Position your notebook computer display to minimize glare and reflection. For example, on an airplane, lower the window shade, or in a hotel room, draw the curtains. You also should maintain a comfortable viewing distance–approximately 40 to 60 cm (16 to 24 inches). Adjust the angle of your display to help keep your head angled slightly downward in a comfortable position.
Basic Operation
Working in Comfort with a Notebook PC
Using Your Mobile Computer
• Position the computer so your wrists and hands are in a neutral position. Your wrists should be as straight as possible and should not have to bend sideways or more than
10 degrees up or down. If your notebook computer does not have a built-in palm rest, you can use a rolled-up towel.
• Try to type as lightly as possible. The notebook keyboard requires little force to activate.
• Take frequent, short rest breaks–this is especially important in a mobile computing environment.
• Portable computers weigh between approximately 1.4 and 3.7 kilos (3 and 8 pounds).
When traveling, be sure to carry your computer properly to minimize strain on your body. Shift the bag containing your notebook equipment frequently between your left and right hands and shoulders.
Batteries and Power Management
Batteries and Power Management
Using Battery Power
Using Battery Power
For information about how your notebook regulates its power consumption, and how you can manually reduce power consumption and extend the life of the notebook’s battery, see the chapter titled “Batteries and Power Management” in the online Reference Guide.
To check battery status
From the battery charge light
The battery charge light on the front of the notebook shows whether the notebook’s battery is charging or fully charged—see “Status lights” on page 15.
From the Windows taskbar
The Windows taskbar includes a power icon that provides detailed battery status information. The icon looks like a battery when AC is not connected.
If the icon does not appear, click Start, Control Panel, Performance and Maintenance,
Power Options. On the Advanced tab, select to show the icon on the taskbar.
• Place the pointer over the power icon to display the remaining battery charge. This value is shown as either a percentage of charge remaining, or as time remaining.
• Double-click the power icon to open the Power Meter window.
• Click the power icon to display a menu of the available power schemes.
• Right-click the power icon to view the options for displaying power information.
From the Windows Control Panel
• Click Start, Control Panel, Performance and Maintenance, Power Options, then click the Power Meter tab to see the battery status. The Alarms and Advanced tabs provide additional Windows’ power-information options.
From the status panel
• Press the status panel button several times to display the percent charge remaining for the battery.
Batteries and Power Management
Note
CAUTION
To respond to a low-battery warning
The notebook automatically alerts you when the battery power drops to a critically low level. If you do not restore power within a short time, the notebook then goes into hibernation.
Once the notebook goes into hibernation in this way, you won’t be able to turn it on again until you restore power by doing one of the following:
• Replace the battery with a charged one. See “Step 1: Install the battery” on page 18.
• Plug in the AC adapter.
If you plug in the AC adapter, you can continue to work while your battery recharges.
To recharge the battery
The AC adapter is normally warm whenever plugged into an AC outlet. The notebook is normally warm while recharging. Do not recharge the notebook in a briefcase or other confined space, or its battery could overheat.
• To recharge the battery, plug the AC adapter into the notebook.
To get the longest operating time, wait until the battery’s charge is below 50% before recharging, then charge it fully (100%). Charging can take up to approximately 3 hours.
You can continue working while the battery charges.
A fully charged battery can operate the notebook for up to approximately 3.5 hours, depending on your notebook’s model, power management settings, and level of use.
Add-On Devices
Add-On Devices
Using Plug-In Modules
Using Plug-In Modules
You can use the plug-in module in your notebook:
• DVD drive (selected models).
• DVD/CD-RW combo drive (selected models).
• Weight-saving module (to reduce travel weight and protect your module bay).
For information about connecting your modem or LAN, about connecting PC Cards or external devices, or about modem AT commands, see the online Reference Guide.
CAUTION
To replace a plug-in module
Before disconnecting a plug-in module, you must turn off the notebook—otherwise, you could lose data and damage the equipment.
Handle and store a module carefully when it’s out of the notebook. Do not drop it or apply excessive pressure to its surfaces—this could damage its internal mechanisms. Do not touch the metallic pins on the notebook’s connectors or the module connectors. Static electricity can damage internal components.
1. Turn off the notebook: click Start, Turn Off Computer, Turn Off.
Using Plug-In Modules
2. Slide the module release latch (on the bottom of the notebook) toward the back of the notebook.
3. Grasp the module and pull it out.
4. Slide the new module into the notebook until it clicks into place.
To save weight and protect the module bay when traveling, insert the weight-saving module provided with your notebook.
Add-On Devices
Using Plug-In Modules
To play audio CDs
If your notebook includes the multimedia buttons and status panel, you can use them to control the notebook’s DVD/CD-RW drive.
• If the notebook is turned on, you can use the multimedia buttons to control the
Windows Media Player or MusicMatch Jukebox (depending on your notebook model) for playing CDs.
The MP3 button launches either MusicMatch Jukebox or Windows Media Player
(depending on your notebook model), which you can use to play MP3 music files.
• If the notebook is on standby, in hibernation, or even turned off, you can still play audio CDs. Slide the multimedia power switch to the left to activate the player without turning on the notebook, then use the multimedia buttons to control play.
1. MP3 player launch button.
2. Previous track.
3. Next track.
4. Status panel button.
5. Status panel.
6. Play/Pause.
7. Stop.
8. Multimedia power switch and indicator light—turns the CD player on and off. Works only when the notebook is off, on standby, or in hibernation.
If your notebook does not include multimedia buttons, it must be running to play audio
CDs—use software such as the Windows Media Player to play the CDs: click Start, All
Programs, Windows Media Player.
Using Plug-In Modules
To use the status panel (selected models)
The notebook’s status panel can show the time and date, battery status, power status, and the status of the notebook’s CD player.
• Press the status panel button several times to display the information you want. The first press turns on the backlight. Subsequent presses cycle through the available information in the following order:
• Power status: ON, OFF,
(standby), or (hibernate).
• Date.
• Time.
• Battery charge remaining (0 to 100%).
• CD player status (if CD player is running): shows the track number, play status
(playing, paused, or stopped), and time counter.
1. Status panel button.
2. Status panel.
You can set the date and time displayed in the status panel by using the BIOS configuration utility—see “To run the BIOS configuration utility” on page 53.
Add-On Devices
Installing Additional RAM
Installing Additional RAM
Your notebook has no memory (RAM) built in, but has two slots for removable RAM modules: the system RAM slot beneath the keyboard (which contains a module installed at the factory), and an expansion slot on the bottom of the unit. You can use both of these slots to expand your unit’s RAM. Use DDR 266 SDRAM only.
You’ll need a small Phillips screwdriver for these procedures.
CAUTION
To install a RAM expansion module
To increase your notebook’s RAM, you can install a RAM module in the expansion slot on the bottom of the notebook.
Your notebook’s chips are extremely sensitive to static electricity, and can be permanently damaged by it. Handle the RAM module only by its edges. Before installing the memory module, discharge your body’s static electricity by touching the metal shielding around the connectors on the rear of the notebook.
1. Turn off the notebook: click Start, Turn Off Computer, Turn Off.
2. Important: unplug the AC adapter, if present, and remove the battery.
3. From the bottom of the notebook, loosen the screw holding the RAM cover (the cover retains the screw), and remove the cover.
4. Carefully insert the edge of the RAM module into the connector at about a 30° angle until it is fully seated. Then press down on both sides until the latches snap closed.
5. Replace the cover.
6. Insert the battery.
To remove the RAM module, release the two latches at the sides of the module.
You can also replace the system RAM module beneath the keyboard—see “Installing
Additional RAM” in the online Reference Guide.
Replacing the Hard Disk Drive
Replacing the Hard Disk Drive
To replace the hard disk drive
You’ll need a small Phillips screwdriver for this procedure.
1. Unplug the AC adapter, if present, and remove the battery.
2. Remove both hard drive retaining screws from the bottom of the notebook.
Important
3. Carefully pull the hard drive out of the notebook.
4. Gently slide the new drive into the hard drive compartment. Press firmly to make sure the connector seats properly.
5. Reinstall the hard drive retaining screws.
If you are installing a new hard disk drive, you should create a Utility partition on the drive before loading any software. See “To recover the factory installation of your hard disk” on page 54.
If the notebook prompts you to activate Windows XP, follow the instructions that appear onscreen. The Windows XP Product ID code is located on the bottom of the notebook.
To install the holder on a new hard disk drive or prepare a new hard disk for use, see
“Replacing the Hard Disk Drive” in the online Reference Guide.
Troubleshooting and Maintenance
Troubleshooting and Maintenance
Troubleshooting Techniques
Troubleshooting Techniques
Note
This section contains solutions to a few basic problems you might experience while using your notebook. Try the solutions one at a time, in the order in which they are presented.
Here are some other sources of information for troubleshooting:
• See the troubleshooting chapter in the online Reference Guide for a more complete list of troubleshooting suggestions.
• Open the HP web-based troubleshooting tool: click Start, Help and Support, HP
Instant Support. Search or browse the troubleshooting database for the information related to your problem.
• Click Start, Help and Support, Fixing a problem, and use the Windows troubleshooters.
• See the Microsoft Windows manual shipped with your notebook.
• For updated information, see the HP Notes in the online HP Library or on the
Recovery CD or DVD in \hp\Library.
• Find technical tips and software updates for your notebook at the HP Business
Support web site (www.hp.com/go/bizsupport).
• Test your notebook by running the e–Diagtools test program—see “Testing the
Hardware” on page 51.
• Contact your dealer or Hewlett-Packard—see “To contact HP for support or service” on page 59. Please have your notebook with you when you call.
If the notebook prompts you to activate Windows XP, follow the instructions that appear onscreen. The Windows XP Product ID code is located on the bottom of the notebook.
Troubleshooting and Maintenance
Getting Assistance for Your Notebook
Getting Assistance for Your Notebook
To get help from HP Instant Support
To get online technical support for your notebook, click Start, Help and Support (or All
Programs), HP Instant Support.
Display problems
If the notebook is on, but the screen is blank
• Move the mouse or tap the touch pad or scroll pad. This will wake the display if it is off.
• Try pressing Fn+F2 to increase the display brightness.
• Press Fn+F5 in case the internal display was disabled. (Do this three times to return to the state you started from.)
• If the notebook is cold, allow it to warm up.
If the screen is difficult to read
• Try setting the display resolution to its default setting of 1024×768: click Start,
Control Panel, Appearance and Themes, Display, Settings.
Floppy disk drive problems
If a floppy drive connected to the USB port doesn’t work
• Make sure the drive is securely connected to the notebook.
• Restart the notebook: click Start, Turn Off Computer, Restart.
Troubleshooting and Maintenance
Getting Assistance for Your Notebook
Hard disk drive problems
If the notebook’s hard drive doesn’t spin
• Make sure the notebook has power. If necessary, connect the AC adapter, and make sure it is fully plugged into a power source and into the back of the notebook.
• Remove and reinsert the hard drive—see “To replace the hard disk drive” on page 43.
If the hard disk makes a buzzing or whining noise
• Back up the drive immediately.
• See whether the noise is coming from elsewhere, such as the fan or a PC Card drive.
Keyboard and pointing device problems
If the pointer is difficult to control
• Adjust the pointer controls: click Start, Control Panel, Printers and Other Hardware,
Mouse.
If the touch pad or scroll pad doesn’t work
• Don’t use the touch pad or scroll pad while the notebook is rebooting or resuming. If this happens, try the following:
• Press any key on the keyboard.
• Put the notebook on standby, then resume operation.
• The touch pad and scroll pad are automatically disabled when the notebook is docked in a port replicator that has a PS/2 mouse connected.
• Restart the notebook: click Start, Turn Off Computer, Restart.
• Check settings: click Start, Control Pad, Printers and Other Hardware, Mouse,
Scrolling.
• Test the keyboard and pointing devices with the e–DiagTools diagnostics—see
“Testing the Hardware” on page 51.
Troubleshooting and Maintenance
Getting Assistance for Your Notebook
Performance problems
For best performance with Windows XP, your notebook should have at least 128 MB of memory (RAM).
If the notebook stops responding
• Press Ctrl+Alt+Del to end the application that is not responding.
• Press and hold the power button for at least four seconds to turn off and reset the notebook. Then press the power button again to turn the notebook back on.
• If nothing happens, use a pen or straightened paper clip to press the reset switch on the back of the notebook. Then press the power button to turn the notebook on.
Power and battery problems
If the notebook turns off immediately after it turns on
• Battery power is probably extremely low. Plug in the AC adapter or insert a charged battery.
If the notebook keeps beeping
• The notebook beeps repeatedly when battery power is low (you can set this option in
Power Options in Control Panel). Save your work, turn off the notebook immediately, and insert a charged battery or plug in the AC adapter.
If the battery doesn’t charge
• Make sure the AC adapter is fully plugged into the power source and the notebook, and that the light on the adapter is on.
• If you’re using a power strip, remove the AC adapter from the power strip and plug it directly into a wall outlet.
• Make sure the battery is fully installed and locked in place.
• Move the notebook away from any nearby heat source. Unplug the AC adapter and allow the battery to cool down. If the battery gets too hot, it will not charge properly.
• If available, try another battery and AC adapter.
Troubleshooting and Maintenance
Getting Assistance for Your Notebook
Startup Problems
If the notebook doesn’t respond when you turn it on
• Connect the AC adapter.
• Reset the notebook by using a pen or straightened paper clip to press the reset switch on the back of the notebook. Then press the power button to turn the notebook on.
• Don’t use the touch pad while booting or resuming.
• If the notebook still doesn’t respond, remove the battery and AC adapter, and remove any PC Card. Then reset the notebook using the reset switch on the back of the notebook, replace the battery and plug in the AC adapter, and turn on the notebook by pressing the power button.
• If you still get no response, call HP for assistance.
If the notebook won’t boot from battery power
• Make sure the battery is properly inserted and fully charged. Check the battery’s charge by clicking the power icon in the taskbar, or using Power Options in Control
Panel.
• If available, try another battery.
Troubleshooting and Maintenance
Testing the Hardware
Testing the Hardware
The e–Diagtools hardware diagnostic program included with your notebook provides two levels of testing:
• Automated testing using its basic hardware test.
• Advanced testing using individual hardware tests.
The tests are designed to run after the system reboots. This ensures that the notebook will be in a predictable state, so the diagnostic program can properly test the hardware components. The tests are non-destructive and are intended to preserve the state of the notebook. The notebook reboots when you exit the program so drivers can be loaded.
To run the e–Diagtools diagnostic test
1. Restart the notebook: click Start, Turn Off Computer, Restart.
2. When the HP logo appears, press F10 to start the diagnostic test.
3. When the menu appears, press Enter to run e–Diagtools.
The first time you run the program, you are prompted to select the language for the program.
4. Follow the prompts to run e–Diagtools.
5. When the Configuration Description appears, verify the list of detected hardware.
6. Run the basic test. Press F2 to start the basic hardware test. The results appear when the test is complete.
7. If you intend to exit without running the advanced tests, press F4 and then F7 to view the Support Ticket. Press Esc and then F3 to exit.
8. Optional: Run the advanced tests. Press F2 to open the advanced test screen.
Troubleshooting and Maintenance
Testing the Hardware
9. Select and run the appropriate tests. Tests are listed only for detected hardware. Press the following keys to run tests:
F2
Space or
Enter
F12
Runs all marked tests.
Marks or unmarks the highlighted test.
Sets loop mode, where tests run until you hit ESC.
The support ticket is automatically updated after each run.
10. After each run, press F2 to go back to the advanced tests screen, press F4, F7 to view the support ticket, or press F3 to exit.
11. Optional: open the Support Ticket. In Windows, click Start, All Programs,
Hewlett-Packard, Notebook, HP e–Diagtools, e–Diagtools for Windows.
12. Click View to display the Support Ticket.
13. To add information about your problem, click Comments and type the information, then click OK.
To save or print the Support Ticket, click Save As or Print.
To e-mail the Support Ticket to your support agent, click e-Mail. The first time you make an e-mail connection from this program, click Change Settings in the Connect window and enter the settings recommended by your support agent. e–Diagtools for Windows can also update the version of e–Diagtools on your notebook’s hard disk. In e–Diagtools for Windows, use the e–Diagtools menu.
If you have trouble running e–Diagtools from the hard disk, you can also run it from the
Recovery CD or DVD. Boot from disk 1 and select the diagnostics option.
Troubleshooting and Maintenance
Configuring the Notebook
Configuring the Notebook
To run the BIOS configuration utility
The BIOS (Basic Input and Output System) configuration utility enables you to make changes to the notebook’s system configuration, and to tailor the operation of your notebook to your individual work needs.
The settings made in the BIOS configuration utility generally control the notebook’s hardware, and so greatly affect how the notebook operates.
1. Restart the notebook: click Start, Turn Off Computer, Restart.
2. When the HP logo appears, press F2 to enter the BIOS configuration utility.
3. The pointing devices are not active in the BIOS configuration utility, so you will need to use the keyboard to navigate:
• Press the left and right arrow keys to move among menus.
• Press the up and down arrow keys to move among parameters in a menu.
• Press Enter to open the dialog for the current parameter, or to select the parameter.
• Press Tab or the left and right arrow keys to move among selections in a dialog.
• Press the up and down arrow keys to move through values for the setting.
• Press Enter to close the dialog and accept the settings.
4. After you select the options you want, use the Exit menu to exit the BIOS configuration utility.
For a complete list of the BIOS configuration menus, settings, and options, see the online
Reference Guide.
Troubleshooting and Maintenance
Reinstalling and Updating Software
Reinstalling and Updating Software
You can use the Recovery CDs or DVDs to recover the original factory software for your notebook.
The Recovery CDs or DVDs also provide Windows drivers specific to your notebook to configure a custom system. You can find drivers in these locations:
• On your notebook’s hard drive under C:\hp\Drivers.
• On the Recovery CD or DVD under \hp\Drivers.
• On the HP Business Support web site (www.hp.com/go/bizsupport). This web site contains the latest updates of software drivers for different operating systems.
CAUTION
To recover the factory installation of your hard disk
You can use the Recovery CDs or DVDs to reinstall the original factory software on your notebook’s hard disk. You can also use the same process to create a larger Utility partition on your hard disk, or to create a Utility partition on a new hard disk. The hidden
Utility partition contains the e–Diagtools diagnostic tests and stores hibernation data for operating systems that don’t provide hibernation.
This procedure formats the notebook’s hard disk drive and erases all data on the disk. After the hard disk is formatted, you’ll need to reinstall your applications.
Do not interrupt the following process or unplug the AC adapter until the process is complete.
1. Important: back up all data from your hard disk. The following steps delete all data from the disk.
2. Connect the AC adapter to the notebook.
3. Insert the Recovery CD (disk 1) or DVD into the notebook’s DVD/CD-RW drive. If the notebook is turned off, use a pin or straightened paper clip to press the release switch on the drive door to open it.
Note
Troubleshooting and Maintenance
Reinstalling and Updating Software
4. Turn on or restart the notebook. If the notebook is running, click Start, Turn Off
Computer, Restart.
5. When the HP logo appears, press Esc to display the Boot menu.
6. Use the arrow keys to select the DVD/CD-RW drive as the boot device, and press
Enter.
7. When the Recovery CD or DVD dialog box appears, follow the displayed instructions.
If prompted, accept the recommended partition size. If you install the factory software, the recovery process can take up to 15 minutes.
If you want to create the Utility partition without installing the factory software, click
Advanced and select not to install the operating system.
If your hard disk is partitioned into several drives, you can install the factory software on drive C without affecting other drives. Click Advanced and select to restore only the C partition.
8. Important: when prompted to reboot the notebook, press Ctrl+Alt+Del and follow any instructions that appear.
You can find more details about recovering the factory installation of Windows on the
Recovery CDs or DVDs: the file readme.txt is in the root directory of each disk.
Windows XP supports the NTFS file system.
HP Support and Service
HP Support and Service
Getting Assistance for Your Notebook
Getting Assistance for Your Notebook
To get help from the web
HP has several web sites on the Internet dedicated to providing information about HP notebook computers:
• HP Instant Support. To get online technical support for your notebook, click Start,
Help and Support (or All Programs), HP Instant Support.
• HP Business Support web site. Get e-mail and telephone support information, technical information, and software updates. www.hp.com/go/bizsupport
• HP Notebook computer web site. Get the latest information about technical support, plus information about warranty and support programs. www.hp.com/notebooks
HP Support and Service
Getting Assistance for Your Notebook
To contact HP for support or service
HP Customer Care Centers will assist you free of charge during the term of the warranty
(you are responsible for the telephone charges).
During the free assistance period, HP will assist with questions on these topics:
• Applications and operating systems included with your notebook.
• HP-described operation environments and conditions.
• HP accessories, HP upgrades, and basic operation and troubleshooting.
HP will not be able to help with questions about:
• Non-HP hardware, software, operating systems, or usage not intended for nor included (by HP) with the product.
• How to repair the product yourself.
• Product development or custom installations.
• Consulting.
To contact the HP Customer Care Center, visit the HP Business Support web site
(www.hp.com/go/bizsupport) under “Contact HP.” You can find information for contacting the Customer Care Center by e-mail, as well as a current list of phone numbers. If your HP notebook product is not normally sold by HP in the country/region of use, you must call a Customer Care Center that supports your notebook model.
Currently, service and support assistance is provided only in the following countries:
Pavilion Series Notebooks (limited to the following)
United States: +1 (970) 635-1000
France: +33 (0) 1 43 62 34 34
United Kingdom: +44 (0) 207 512 52 02
HP Support and Service
Getting Assistance for Your Notebook
Omnibook Series Notebooks
North America
United States
Canada
Latin America
Mexico City
Mexico (outside Mexico City)
Puerto Rico
South America
Argentina
Brazil (São Paulo)
Brazil (outside São Paulo)
Chile
Colombia
Peru
+1 (970) 635-1000
+1 (905) 206-4663
+52-58-9922
+01-800-472-6684
+1-877-2320-589
+0810-555-5520
+(11) 3747-7799
+0800-15-7751
+800-360-999
+9-800-11-4726
+0-800-10111
Africa/Middle East
Algeria, Morocco,
and Tunisia (French)
Israel
Egypt
+212-22404747
+972 (0) 9-952-4848
+202-7956222
South Africa (inside RSA) +086-000-1030
South Africa (outside RSA) +27-11-258-9301
United Arab Emirates +971-4-883-8454
(Arabic/English)
Europe
Austria (German)
Belgium (Dutch)
Belgium (French)
Czech Republic
+43-810006080
+32 (0) 2-626-8806
+32 (0) 2-626-8807
+42 (0) 2-6130-7310
Hong Kong +852 800 96 7729 France
+358 (0) 203-47-288
+33 (0) 1-43-62-34-34
Japan (Navi. Dial) +0570-000-510
Japan (if Navi. Dial unavailable) +03-5344-7181
Korea (Seoul)
Korea (outside Seoul)
Malaysia (Penang)
+82-2-3270-0700
+080-999-0700
+60-3-2695-2566
Malaysia (outside Penang)
New Zealand
People’s Republic of China
+03-2695-2566
+64-9-356-6640
+800-810-5959
Ireland
Italy
+353 (0) 1-662-5525
+39-02-264-10350
Norway
(Norwegian/Swedish)
+47-22-11-6299
Poland +48-22-865-98-00
Portugal +351-21-317-6333
Note
HP Support and Service
Getting Assistance for Your Notebook
For best service, have as much of the following information as possible when you call.
• Your notebook’s model and serial number.
• Your notebook’s operating system.
• Any messages displayed when the problem occurred.
• Were there any changes to the notebook, software, related hardware, or accessories before this occurred? Can you re-create the problem?
To receive repair service
If the HP notebook product is not normally sold by HP in the country/region of use, it must be returned for service to a country/region in which it is sold and supported.
If your notebook is under warranty. To receive warranty repair service for Omnibook or Pavilion Series notebook, contact the HP Customer Care Center—see “To contact HP for support or service” on page 59. The support technician will help qualify your unit for warranty repair based on the warranty applicable to your unit and original purchase date, and will provide you with repair processes. Warranty service may include the cost of shipping, handling, duties, taxes, freight, or fees to or from the service location.
Your HP notebook has regional support and service in selected countries, and it currently is supported only in the country/region in which it is purchased and marketed.
If you are outside the country/region of purchase, you must cover the cost of shipping your notebook to the appropriate HP authorized repair site.
If you are uncertain about the support available for your notebook, please contact our
Customer Care Center—see “To contact HP for support or service” on page 59.
If your notebook is no longer under warranty. Contact an HP-Authorized reseller or the HP Customer Care Center—see “To contact HP for support or service” on page 59.
The support provider will let you know about repair charges and processes.
Note
HP Support and Service
Getting Assistance for Your Notebook
To prepare your notebook for shipment
See “To receive repair service,” above, to determine if your notebook must be sent in for service. If so, prepare your notebook for shipment as follows.
1. Important: Back up your hard disk drive. The hard disk may need to be replaced or reformatted while your notebook is being repaired.
2. Hewlett-Packard cannot guarantee the return of removable components. Please remove the following before you send your notebook for service:
• PC Cards.
• AC adapter and power cord.
• Any removable media, such as CDs, DVDs, or floppy disks.
• Any hardware not involved in the problem and not requested for repair.
3. When sending your notebook to Hewlett-Packard, please use the original product packaging or other substantial packaging in order to avoid damage to the unit in transit.
If the hard disk drive is defective, you will receive a replacement drive that is either unformatted or loaded with software for verification. You should restore the notebook’s original software using your Recovery CDs or DVDs (see “To recover the factory installation of your hard disk” on page 54) or other recovery method.
HP Support and Service
Hewlett-Packard Limited Warranty Statement
Hewlett-Packard Limited Warranty Statement
1. HP warrants to you, the end-user customer, that HP hardware, accessories, and supplies will be free from defects in materials and workmanship after the date of purchase, for the period specified in the Warranty Duration table below. HP Pavilion and Omnibook XE Series Notebooks typically come with a standard one-year warranty. Please see the Warranty Duration table for more details. If HP receives notice of such defects during the warranty period, HP will, at its option, either repair or replace products which prove to be defective. Replacement products may be either new or equivalent in performance to new.
2. HP warrants to you that HP software will not fail to execute its programming instructions after the date of purchase, for the period specified in the Warranty
Duration table below, due to defects in material and workmanship when properly installed and used. If HP receives notice of such defects during the warranty period,
HP will replace software which does not execute its programming instructions due to such defects.
3. HP does not warrant that the operation of HP products will be uninterrupted or error free. If HP is unable, within a reasonable time, to repair or replace any product to a condition as warranted, you will be entitled to a refund of the purchase price upon prompt return of the product.
4. HP’s limited warranty is valid in any country or locality where HP has a support presence for this product and where HP has marketed this product. The level of warranty service you receive may vary according to local standards. HP will not alter form, fit or function of the product to make it operate in a country/region for which it was never intended to function for legal or regulatory reasons.
5. Warranty does not apply to defects resulting from (a) improper or inadequate maintenance or calibration, (b) software, interfacing, parts, or supplies not supplied by HP, (c) unauthorized modification or misuse, (d) operation outside of the published environmental specifications for the product, or (e) improper site preparation or maintenance.
HP Support and Service
Hewlett-Packard Limited Warranty Statement
6. TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTIES
ARE EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION, WHETHER
WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY
DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF
MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A
PARTICULAR PURPOSE. Some countries, states, or provinces do not allow limitations on the duration of an implied warranty, so the above limitation or exclusion might not apply to you. This warranty gives you specific legal rights and you might also have other rights that vary from country/region to country/region, state to state, or province to province.
7. TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS
WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES.
EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR ITS SUPPLIERS
BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL,
CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER
DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. Some countries, states or provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO
THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR
MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY
RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU.
Product
HP Notebook with “1YR” or similar mark on serial-number label
HP Notebook with “90D” or similar mark on serialnumber label
HP Notebook accessories and batteries
Non-HP accessories,
Non-HP "Distributed by HP" accessories
HP Software, Microsoft Software
Duration of Limited Warranty
1 year, or number of years marked.
90 days or number of days marked.
1 year.
Not warranted by HP. Refer to manufacturer's warranty.
90 days.
Reference Information
Reference Information
Hardware Specifications
Hardware Specifications
Physical Attributes
Processor and
Bus Architecture
Graphics
Power
Mass Storage
CD/DVD drive
RAM
Because we are constantly improving our products, the specifications shown below are subject to change. For the latest specifications, see the HP Notebook web site
(www.hp.com/notebooks).
Dimensions:
14.1-in models: 318 × 273 mm (12.5 × 10.75 in).
15-in models: 330 × 278.3 mm (12.99 × 10.94 in).
Thickness varies across unit.
Weight varies with configuration, vendor components, and manufacturing options and processes. Minimum weight (14.1-in model): 2.7 kg (5.9 lb).
Intel Mobile Pentium 4 processor (starting at 1.5, 1.6, 1.7, 1.8 MHz and higher) with
SpeedStep technology.
1.6-V core, 1.3-V external, low-power processor.
32-bit PCI bus.
14.1/15-in XGA (1024x768) or 15-in SXGA+ (1400x1050) TFT LCD display.
S3 Savage4 AGP4X 3D graphics.
Supports 16 million colors and OpenGL graphics.
Supports hardware acceleration for MPEG. Display driver supports MPEG2 overlay.
Supports simultaneous LCD+CRT operation (same image on both displays).
Integrated VGA.
Up to 32-MB video memory (shared with system memory).
Supports NTSC and PAL TV.
Dual display for LCD and external monitor or TV.
External color support: starting at 640 x 480, up to 1600 x 1200 display resolution.
Rechargeable 8-cell Lilon battery: 14.8 V, 3900 mAH.
Battery life: up to 2.5 hours (varies with model and usage).
Battery recharge (100%): up to approx. 3 hours with system off (varies with model).
Low-battery warning.
Standby/hibernate and resume capability.
Universal AC adapter: 100–240 Vac (50/60 Hz) input, 19 Vdc output, 75 W, 3.95amp, 387.5g, 127.3 mm x 51.5 mm x 29.3 mm.
20- to 40-GB removable IDE hard disk drive.
8X DVD or 8X8X24X8 DVD/CD-RW (or higher) removable drive.
Two slots for DDR SDRAM expansion (PC-2100) up to 1024 MB (2x512MB).
266-MHz RAM bus.
Audio System
Communications
Keyboard and
Pointing Devices
Input/Output
Expandability
Security Features
Environmental
Limits
DirectSound.
MIDI (playback) support.
16-bit, full duplex stereo sound through two built-in speakers with integrated acoustic chambers. 1.5 W per channel, 64 voices.
Built-in microphone.
Polk Audio certified on 15-in models (pavilion).
Dedicated mute and volume controls (selected models).
DVD/CD player (can play while notebook is on standby, in hibernation, or off).
3D-enhanced audio.
56 Kpbs Ambit modem.
10/100 LAN integrated.
87/88/91-key touch-type QWERTY keyboard with 101/102 key emulation.
Embedded numeric keypad.
12 function (Fn) keys.
5 user-programmable One-Touch buttons.
Touch pad with lock button and on-off indicator.
Left and right click buttons, vertical scroll pad.
2 universal serial bus (USB) ports.
15-pin VGA video-out (blue) with DDC support. (Resolution up to 1600 × 1200 × 64K or 16M colors. Refresh rate of 60 to 85 Hz, depending on resolution and color depth.)
RJ-45 LAN jack.
25-pin bi-directional high-speed ECP/EPP parallel (burgundy).
S-video TV out (yellow).
IEEE 1394 port.
Docking port: supports optional simple port replicator.
One DC-in jack.
One microphone-in jack
One headphone-out jack.
One Type II 16-/32-bit PC Card slot (3.3- and 5-V support).
CardBus enabled.
One integrated Secure Digital Multi-Media Card slot.
Optional simple port replicator (selected models).
User and administrator passwords.
DMI-accessible electronic serial number.
Kensington MicroSaver lock slot.
Operating temperature: 0 to 40
°
C (32 to 104
°
F).
Operating humidity: 10 to 90 percent RH (0 to 40
°
C).
Operating altitude: up to 10,000 ft (3000 m) at 25
°
C (77
°
F).
Storage (non-operating) temperature: –20 to 65
°
C (–4 to 149
°
F).
Major ICs
Reference Information
Hardware Specifications
CPU: Intel Mobile Pentium 4 processor.
North Bridge: VIA Pro Savage P4N266
South Bridge: VIA VT8233CE
Display controller: S3 Savage 4 in North Bridge.
Audio controller: VIA/Realtek ALC201 AC97 Codec.
CD player controller: O2 OZ-163.
LAN: Realtek RTL8100L.
CardBus controller: ENE 1410
Keyboard/embedded controller: National NS87591.
Super I/O: in South Bridge + VT1211.
SD/MMC controller: W83L518D
IEEE 1394 controller: VIA VT6306
Safety Information
Power cords
Country/Region
Canada
Mexico
Philippines
Taiwan
United States
Europe
Egypt
Israel
Saudi Arabia
Hong Kong
Singapore
United Kingdom
Australia
New Zealand
Japan
India
South Africa
Argentina
Chile
People’s Republic of China
The power cord supplied with the notebook’s AC adapter should match the plug and voltage requirements for your local area. Regulatory approval for the AC adapter has been obtained using the power cord for the local area. However, if you travel to a different area or need to connect to a different outlet or voltage, you should use one of the power cords listed below. To purchase a power cord (including one for a country/region not listed below) or a replacement AC adapter, contact your local Hewlett-Packard dealer or Sales office. For any power cord with a fused plug, if you have to replace the fuse, be sure to install an approved fuse.
Rated Voltage and Current
125 Vac (3 A)
250 Vac (2.5 A)
250 Vac (2.5 A)
250 Vac (2.5 A)
125 Vac (3 A)
250 Vac (2.5 A)
250 Vac (2.5 A)
250 Vac (2.5 A)
250 Vac (2.5 A)
250 Vac (2.5 A)
HP Part Number
8120-6313
8120-6314
8120-8699
8120-6312
8120-6316
8120-0702
8120-6317
8120-8367
8120-8452
8120-8373
WARNING
Note
Reference Information
Safety Information
Ergonomics
Improper use of keyboards and other input devices has been associated with ergonomic injury. For information about reducing your risk, see “Working in
Comfort” in the online HP Library, or visit our ergonomics web site, www.hp.com/ergo.
Battery safety
Use only the battery that came with your notebook, or an HP-approved replacement— see “To buy accessories” in the online Reference Guide.
• To avoid risk of fire, burns, or damage to your battery pack, do not allow any metal object to touch the battery contacts.
• Do not disassemble the battery. There are no serviceable parts inside. Do not dispose of the battery pack in fire or water.
• Handle a damaged or leaking battery with extreme care. If you come in contact with the electrolyte, wash the exposed area with soap and water. If it contacts the eye, flush the eye with water for 15 minutes and seek medical attention.
• Do not expose the battery pack to storage temperatures above 60 °C (140 °F).
• When the battery is not in use, store it in the battery pouch provided.
• When discarding a battery pack, contact your local waste disposal provider regarding local restrictions on the disposal or recycling of batteries.
• To obtain a replacement battery, contact your local dealer or HP sales office.
• Do not charge the battery pack if the ambient temperature exceeds 45 °C (113 °F).
• Replace only with the same or equivalent type battery pack recommended by the manufacturer.
Laser safety
The CD-ROM and DVD drives used with the computer are certified as a Class 1 laser devices according to the U.S. Department of Health and Human Services (DHHS)
Radiation Performance Standard and International Standards IEC 825 / IEC 825-1
(EN60825 / EN60825-1). These devices are not considered harmful, but the following precautions are recommended:
• Ensure proper use by reading and following the instructions carefully.
• If the unit requires service, contact an authorized HP service center—see “To contact
HP for support or service” on page 59.
• Do not attempt to make any adjustment of the unit.
• Avoid direct exposure to the laser beam—do not open the unit.
CLASS 1 LASER PRODUCT
LASER KLASSE 1
LED safety
The infrared port located on the front of the computer is classified as a Class 1 LED
(light-emitting diode) device according to International Standard IEC 825-1
(EN60825-1). This device is not considered harmful, but the following precautions are recommended:
• If the unit requires service, contact an authorized HP service center—see “To contact
HP for support or service” on page 59.
• Do not attempt to make any adjustment of the unit.
• Avoid direct eye exposure to the infrared LED beam. Be aware that the beam is invisible light and cannot be seen.
• Do not attempt to view the infrared LED beam with any type of optical device.
CLASS 1 LED PRODUCT
LEDSCHÜTZKLASSE 1 PRODUKT
Reference Information
Safety Information
Exposure to radio frequency radiation
The radiated output power of the IEEE 802.11 internal wireless radio is far below the
FCC radio frequency exposure limits. Nevertheless, the wireless radio shall be used in such a manner that the potential for human contact during normal operation is minimized.
The internal wireless radio operates within guidelines found in radio frequency safety standards and recommendations, which reflect the consensus of the scientific community.
HP therefore believes the internal wireless radio is safe for use by consumers. The level of emitted energy emitted is far less than the electromagnetic energy emitted by wireless devices such as mobile phones. However, the use of wireless radios may be restricted in some situations or environments, such as aboard airplanes. If you are unsure of restrictions, you are encouraged to ask for authorization before turning on the wireless radio.
Regulatory Information
This section presents information that shows how your notebook computer complies with regulations in certain regions. Any modifications to your computer not expressly approved by Hewlett-Packard could void the authority to operate the computer in these regions.
U.S.A.
This computer has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
This computer generates, uses, and can radiate radio frequency energy. If not installed and used in accordance with the instructions, it may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this computer does cause harmful interference to radio or television reception (which can be determined by removing the unit’s battery and AC adapter), try the following:
• Reorienting or relocating the receiving antenna.
• Relocating the computer with respect to the receiver.
• Connecting the computer’s AC adapter to another power outlet.
Connections to Peripheral Devices
To maintain compliance with FCC Rules and Regulations, use properly shielded cables with this device.
For more information, consult your dealer, an experienced radio/television technician, or the following booklet, prepared by the Federal Communications Commission: How to
Identify and Resolve Radio-TV Interference Problems. This booklet is available from the
U.S. Government Printing Office, Washington, DC 20402, Stock Number
004-000-00345-4. At the first printing of this manual, the telephone number was
(202) 512-1800.
Reference Information
Regulatory Information
Declaration of Conformity (U.S.A.)
Responsible Party:
Hewlett-Packard Company
Mobil Computing Division
19310 Pruneridge Ave.
Cupertino, CA 95014, U.S.A.
+1 (650) 857-1501 declares that the product
Trade name:
Product name:
Model Number(s):
Hewlett-Packard Company
Laptop Computer
HP OmniBook xt1000 series or HP Pavilion zt1000 series (1000 series means 1xxx numbers where x = 0-
9) complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired operation.
Canada
This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the radio interference regulations of the Canadian
Department of Communications. The internal wireless radio complies with RSS 210 of
Industry Canada.
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de Classe B prescrites dans le règlement sur le brouillage radioélectrique édicté par le Ministère des Communications du Canada. Le composant RF interne est conforme à la norme CNR-210 d’Industrie Canada.
European Union
The equipment has been approved in accordance with Council Decision 98/482/EC for pan-European single terminal connection to the public switched telephone network
(PSTN) and to a radio-frequency wireless network. However, due to differences between the individual PST’s provided in different countries, the approval does not, of itself, give an unconditional assurance of successful operation on every PSTN network termination point.
In event of problems, you should contact your equipment supplier in the first instance.
This equipment has been designed to work in all of the countries of the European
Economic Area (Public Switched Telephone Networks). Network compatibility is dependent on internal software settings. Contact your equipment supplier if it is necessary to use the equipment on a different telephone network. For further product support, contact Hewlett-Packard—see “To contact HP for support or service” on page 59.
International
Products sold internationally by Hewlett-Packard and its authorized dealers meet the specifications listed on the following pages.
Reference Information
Regulatory Information
Declaration of Conformity (according to ISO/IEC Guide 22 and EN 45014)
Manufacturer’s Name:
Manufacturer’s Address:
Hewlett-Packard Company
Hewlett-Packard Company
Mobile Computing Division
19310 Pruneridge Ave.
Cupertino, CA 95014, U.S.A. declares that the product(s)
Product Name:
Laptop Computer
Model Number(s):
Product Options:
HP Omnibook xt1000 or HP Pavilion zt1000 (1000 series means 1xxx numbers where x = 9-0)
All
Safety:
EMC:
Telecom:
Radio: conforms to the following Product Specifications:
IEC 60950: 1991 +A1, A2, A3, A4. EN60950: 1992 +A1, A2, A3, A4, A11
IEC 60825-1:1993 +A1 / EN 60825-1:1994 +A11 Class 1 (Laser/LED)
GB4943: 1995
CISPR 22: 1997, EN 55022: 1998 Class B
CISPR 24:1997 / EN 55024: 1998
IEC 61000-3-2:1995 / EN 61000-3-2: 1995 +A1: 1998 + A2: 1998
IEC 61000-3-3:1994 / EN 61000-3-3: 1995
GB9254: 1998
AS/NZS 3548: 1995 Rules and Regulations of Class B
FCC Title 47 CFR, Part 15 Class B/ANSI C63.4: 1992
TBR 21: 1998, EG 201 121: 1998
Notified Body Number: 0682
Notified Body Address: CETECOM ICT Services GmbH, Untertuerkheimer Str.6-10,
D-66117 Saarbruecken
Equipment Class 2
ETSI 300-826 General EMC requirements for Radio equipment
ETSI 300-328 Technical requirements for Radio equipment.
Supplementary Information:
The product herewith complies with the requirements of the R&TTE Directive 1999/5/EC and carries the “CE Marking” accordingly.
This device complies with Part 15 of FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
The HP F1454A and F1781A AC/DC adapter used with this product is designed to operate on all power systems, other than IT power systems.
Corvallis, OR, USA
December 1, 2001
European Contact for regulatory topics only: Hewlett Packard GmbH, HQ-TRE, Herrenberger Straße
130, 71034 B ö eblingen, Germany. Fax: +49 7031-143143).
USA Contact: Hewlett Packard Co., Corporate Product Regulations Manager, 3000 Hanover Street,
Palo Alto, CA 94304. Phone: +1 (650) 857-1501.
Index
A
AC adapter compatibility, 20 connecting, 20 requirements, 69
B battery charge light, 34 charging, 35 checking status, 34, 41 installing, 19 low power warning, 35 removing, 19 safety, 70 troubleshooting, 49 battery charge status light, 15
BIOS configuration utility using, 53 boot device selecting, 28 brightness adjusting, 30
C
Caps Lock, 16
CD/DVD drive booting from, 28 on first startup, 22 status light, 16
CDs checking play status, 41 playing, 40 when notebook not on, 40 click buttons configuring, 29 using, 28, 29
D default settings, 26 diagnostics, 51 display brightness, 30 troubleshooting, 47 drives creating Utility partition, 55 replacing hard disk, 43
E e–Diagtools for Windows, 52 e-mail
HP Customer Care, 59 ergonomics, 18
F
F10 (diagnostics), 51 files recovering, 54 floppy disk drive booting from, 28 troubleshooting, 47
Fn key
+ Backspace (mute function), 30
+ F1 (decrease brightness), 30
+ F2 (increase brightness), 30
+ F5 (display select), 30
+ F8 (keypad), 30
+ Num Lock (Scroll Lock), 30
+ One-Touch button (One-Touch button LEDs), 30
+ Page Down (decrease volume),
30
+ Page Up (increase volume), 30 external keyboards, 30 using, 30
H hard disk drive creating Utility partition, 55
NTFS format, 55 replacing, 43 status light, 15 troubleshooting, 48
Utility partition, 43 hardware specifications, 66
Hewlett-Packard support, 46 hibernation (power mode) entering, 26 resuming from, 26 hot keys, 30
HP Customer Care contact by e-mail, 59 web site, 11
HP Instant Support, 46, 47
HP Library, 11
HP Notes, 11
I infrared port safety, 71 installing original software, 54 inventory, 10
K keyboard ergonomic precautions, 18 opening, 42 status lights, 16 troubleshooting, 48 keyboards external, 30
L laser safety, 71 license agreement, 3 lights status, 15, 16 local area network (LAN) booting from, 28
M memory adding, 42 removing, 42 modem connecting, 21 mouse troubleshooting, 48
MP3 launch button, 40 playing files, 40 multimedia buttons power switch, 17, 40 using, 40 when notebook not on, 40 mute function, 30
N notebook changing BIOS settings, 53 default settings, 26 protecting, 42 registering, 23
resetting, 27 resuming, 26 setting up, 18 testing, 51 turning on and off, 22, 26
NTFS format, 55
Num Lock, 16
O
One-Touch buttons
LEDs, 30
P
Pad Lock button, 29 indicators, 28 using, 28 partition (Utility), 43, 54, 55 phone line connecting, 21 requirements, 21 pointing devices configuring, 29 power connecting AC, 20 troubleshooting, 49 power button using, 22 power cords, 69 power mode status light, 15 power modes entering, 26 hibernation, 26 standby, 26
R
RAM adding, 42 removing, 42 recovering original software, 54
Recovery CD diagnostics, 52 using, 54 registration, 23 regulatory information, 73 reinstalling Windows, 54 repair service obtaining, 46, 61, 62 shipment, 62 reset switch using, 27 resetting notebook, 27
S safety battery use, 70 infrared port, 71 laser, 71 power cords, 69 scroll lock, 30 scroll pad and port replicator, 29 configuring, 29 customizing, 29 disabling, 28, 29 scrolling, 29 using, 28 scrolling customizing, 29 horizontal, 29 touch pad and scroll pad, 29 vertical, 29 service (repair), 46 software license, 3 pre-installed, 10 specifications, 66 standby (power mode) entering, 26 resuming from, 26 static electricity precautions, 42 status lights battery charge, 15, 34
CD/DVD drive activity, 16 hard drive, 15 keyboard, 16 power mode, 15 status panel setting time and date, 41 using, 41
Support Ticket, 52
T technical support, 47 temperature limits, 67 touch pad and port replicator, 29 configuring, 29 customizing, 29 disabling, 28, 29 scrolling, 29 troubleshooting, 48 using, 28, 29 troubleshooting battery, 49 display, 47 floppy disk drive, 47 hard disk drive, 48
HP Instant Support, 46 information sources, 46 keyboard, 48 power, 49 startup, 50 touch pad, 48
U
Utility partition creating, 43, 54, 55 expanding, 54
V volume adjusting, 30
W warranty, 61 web sites
HP Customer Care, 11
HP Notebooks, 11 weight-saving module, 38, 39
Windows documentation, 11 reinstalling, 54 setting up, 22
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Key features
Compact and easy to carry
High-quality construction
Convenient power button
Variety of connectors (USB, parallel, TV out, IEEE 1394)
Dedicated volume controls and mute button (selected models)
Built-in hard disk drive
Preinstalled software
Wireless LAN (selected models)
Frequently asked questions
The Fn key, when combined with other keys, creates hot keys for various system controls, such as adjusting display brightness, volume, and enabling/disabling the built-in keypad.
You can change the boot device from the Boot menu, which appears when you press Esc during startup. You can also permanently change the boot order using the BIOS configuration utility.
The Status panel provides information about the notebook's status, such as battery level, wireless connection, and system time.