Toshiba B-EX4T1 Printer User manual

TOSHIBA Barcode Printer
B-EX4T1 SERIES
Owner’s Manual
Mode d’emploi
Bedienungsanleitung
Manual de instrucciones
Gebruikershandleiding
Manuale Utente
Manual do Utilizador
CE Compliance (for EU only)
This product complies with the requirements of EMC and Low Voltage Directives including their
amendments.
VORSICHT:
• Schallemission: unter 70dB (A) nach DIN 45635 (oder ISO 7779)
• Die für das Gerät Vorgesehene Steckdose muß in der Nähe des Gerätes und leicht zugänglich sein.
Centronics is a registered trademark of Centronics Data Computer Corp.
Microsoft is a registered trademark of Microsoft Corporation.
Windows is a trademark of Microsoft Corporation.
This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable rotection
against harmful interference when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and sed in
accordance with the instruction manual, may cause harmful interference to radio communications.
Operations of this equipment in a residential area is likely to cause harmful interference in which case
the user will be required to correct the interference at his own expense.
(for USA only)
Changes or modifications not expressly approved by manufacturer for compliance could void the
user’s authority to operate the equipment.
“This Class A digital apparatus meets all requirements of the Canadian Interference-Causing
Equipment Regulations.”
“Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel
brouilleur du Canada.”
(for CANADA only)
N258
IP20
< For EU Only >
TOSHIBA TEC Europe Retail Information Systems S.A.
Rue de la Célidée 33 BE-1080 Brussels
Copyright © 2011
by TOSHIBA TEC CORPORATION
All Rights Reserved
570 Ohito, Izunokuni-shi, Shizuoka-ken, JAPAN
TOSHIBA Barcode Printer
B-EX4T1 SERIES
Owner's Manual
Waste Recycling information for users:
Following information is only for EU-member states:
The use of the crossed-out wheeled bin symbol indicates that this product
may not be treated as general household waste.
By ensuring this product is disposed of correctly you will help prevent
potential negative consequences for the environment and human health, which could
otherwise be caused by inappropriate waste handling of this product. For more detailed
information about the take-back and recycling of this product, please contact your supplier
where you purchased the product.
Precautions for Handling of Wireless Communication Devices
Wireless LAN Module: SD-Link 11g
RFID Module: TEC-RFID-EU1 (B-EX700-RFID-H1-QM-R), TRW-USM-01 (B-EX700-RFID-U2-US-R),
TRW-EUM-01 (B-EX700-RFID-U2-EU-R), TRW-CNM-01 (B-EX700-RFID-U2-CN-R)
For Europe
This device was tested and certified by Notified Body.
Hereby, Toshiba TEC Corporation, declares that this device is in compliance with the essential requirements and
other relevant provisions of Directive 1999/5/EC.
This equipment uses the radio frequency band which has not been harmonized throughout all EU and EFTA
countries, and can be used in the following countries.
Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Hungary, Germany,
Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia,
Slovenia, Spain, Sweden, United Kingdom, Norway, Liechtenstein, Iceland, Switzerland
For USA
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received , including interference that may cause undesired
operation.
Changes or modification not expressly approved by manufacturer for compliance could void the user’s authority
to operate the equipment.
For Canada
Operation is subject to the following two conditions:
(1) this device may not cause interference, and
(2) this device must accept any interference , including interference that may cause undesired operation of the
device.
For Taiwan
Caution
根據低功率電波輻射性電機管理辦法
For safety
Do not use this product in locations where use may be forbidden, for example, in an aeroplane or a hospital. If
you do not know the forbidden areas, please refer to and follow the airline company or medical institution
guidelines.
Otherwise, flight instrument or medical equipment may be affected, causing a serious accident.
This product may affect the operation of some implanted cardiac pacemakers and other medically implanted
equipment. Pace maker patients should be aware that the use of this product very close to a pacemaker might
cause the device to malfunction.
If you have any reason to suspect that interference is taking place, immediately turn off the product and contact
your TOSHIBA TEC sales agent.
Do not disassemble, modify, or repair the product.
Doing so may cause injury. Also, modification is against the Laws and Regulations for Radio Equipment. Please
ask your TOSHIBA TEC sales agent for repair.
Safety Summary
ENGLISH VERSION
Safety Summary
Personal safety in handling or maintaining the equipment is extremely important. Warnings and Cautions
necessary for safe handling are included in this manual. All warnings and cautions contained in this manual
should be read and understood before handling or maintaining the equipment.
Do not attempt to effect repairs or modifications to this equipment. If a fault occurs that cannot be rectified
using the procedures described in this manual, turn off the power, unplug the machine, then contact your
authorised TOSHIBA TEC representative for assistance.
Meanings of Each Symbol
This symbol indicates warning items (including cautions).
Specific warning contents are drawn inside the symbol.
(The symbol on the left indicates a general caution.)
This symbol indicates prohibited actions (prohibited items).
Specific prohibited contents are drawn inside or near the symbol.
(The symbol on the left indicates “no disassembling”.)
This symbol indicates actions which must be performed.
Specific instructions are drawn inside or near the z symbol.
(The symbol on the left indicates “disconnect the power cord plug from the outlet”.)
WARNING
Any other than the
specified AC voltage
is prohibited.
Prohibited
Prohibited
Disconnect
the plug.
This indicates that there is the risk of death or serious injury if the
machines are improperly handled contrary to this indication.
Do not use voltages other than
the voltage (AC) specified on the
rating plate, as this may cause
fire or electric shock.
Prohibited
If the machines share the same
outlet with any other electrical
appliances that consume large
amounts of power, the voltage
will fluctuate widely each time
these appliances operate. Be sure
to provide an exclusive outlet for
the machine as this may cause
fire or electric shock.
Do not insert or drop metal,
flammable or other foreign
objects into the machines through
the ventilation slits, as this may
cause fire or electric shock.
Prohibited
Prohibited
If the machines are dropped or
their cabinets damaged, first turn
off the power switches and
disconnect the power cord plugs
from the outlet, and then contact
your authorised TOSHIBA TEC
representative for assistance.
Continued use of the machine in
that condition may cause fire or
electric shock.
Disconnect
the plug.
(i)
Do not plug in or unplug the power
cord plug with wet hands as this
may cause electric shock.
Do not place metal objects or
water-filled containers such as
flower vases, flower pots or mugs,
etc. on top of the machines. If
metal objects or spilled liquid enter
the machines, this may cause fire
or electric shock.
Do not scratch, damage or modify
the power cords. Also, do not
place heavy objects on, pull on, or
excessively bend the cords, as this
may cause fire or electrical shock.
Continued use of the machines in
an abnormal condition such as
when the machines are producing
smoke or strange smells may cause
fire or electric shock. In these
cases, immediately turn off the
power switches and disconnect the
power cord plugs from the outlet.
Then, contact your authorised
TOSHIBA TEC representative for
assistance.
Safety Summary
ENGLISH VERSION
If foreign objects (metal
fragments, water, liquids) enter
the machines, first turn off the
power switches and disconnect
the power cord plugs from the
outlet, and then contact your
authorised TOSHIBA TEC
representative for assistance.
Continued use of the machine in
that condition may cause fire or
electric shock.
Ensure that the equipment is
Connect a
properly grounded. Extension
grounding wire.
cables should also be grounded.
Fire or electric shock could
occur on improperly grounded
equipment.
Disconnect
the plug.
Disconnect
the plug.
Prohibited
No
disassembling.
Do not use a spray cleaner
containing flammable gas for
cleaning this product, as this may
cause a fire.
CAUTION
Prohibited
When unplugging the power cords,
be sure to hold and pull on the plug
portion. Pulling on the cord portion
may cut or expose the internal wires
and cause fire or electric shock.
Do not remove covers, repair or
modify the machine by yourself.
You may be injured by high
voltage, very hot parts or sharp
edges inside the machine.
Care must be taken not to injure
yourself with the printer paper
cutter.
This indicates that there is the risk of personal Injury or damage to
objects if the machines are improperly handled contrary to this indication.
Precautions
The following precautions will help to ensure that this machine will continue to function correctly.
• Try to avoid locations that have the following adverse conditions:
* Temperatures out of the specification
* Direct sunlight
* High humidity
* Shared power source
* Excessive vibration
* Dust/Gas
• The cover should be cleaned by wiping with a dry cloth or a cloth slightly dampened with a mild detergent solution. NEVER
USE THINNER OR ANY OTHER VOLATILE SOLVENT on the plastic covers.
• USE ONLY TOSHIBA TEC SPECIFIED paper and ribbons.
• DO NOT STORE the paper or ribbons where they might be exposed to direct sunlight, high temperatures, high humidity, dust,
or gas.
• Ensure the printer is operated on a level surface.
• Any data stored in the memory of the printer could be lost during a printer fault.
• Try to avoid using this equipment on the same power supply as high voltage equipment or equipment likely to cause mains
interference.
• Unplug the machine whenever you are working inside it or cleaning it.
• Keep your work environment static free.
• Do not place heavy objects on top of the machines, as these items may become unbalanced and fall causing injury.
• Do not block the ventilation slits of the machines, as this will cause heat to build up inside the machines and may cause fire.
• Do not lean against the machine. It may fall on you and could cause injury.
• Unplug the machine when it is not used for a long period of time.
• Place the machine on a stable and level surface.
Request Regarding Maintenance
• Utilize our maintenance services.
After purchasing the machine, contact your authorised TOSHIBA TEC representative for assistance once a year to have the
inside of the machine cleaned. Otherwise, dust will build up inside the machines and may cause a fire or a malfunction.
Cleaning is particularly effective before humid rainy seasons.
• Our preventive maintenance service performs the periodic checks and other work required to maintain the quality and
performance of the machines, preventing accidents beforehand.
For details, please consult your authorised TOSHIBA TEC representative for assistance.
• Using insecticides and other chemicals
Do not expose the machines to insecticides or other volatile solvents. This will cause the cabinet or other parts to deteriorate or
cause the paint to peel.
( ii )
ENGLISH VERSION EO1-33089
TABLE OF CONTENTS
Page
1.
PRODUCT OVERVIEW......................................................................................................... E1- 1
1.1
1.2
1.3
1.4
1.5
1.6
2.
Introduction................................................................................................................... E1- 1
Features ....................................................................................................................... E1- 1
Unpacking..................................................................................................................... E1- 1
Accessories ................................................................................................................. E1- 2
Appearance .................................................................................................................. E1- 3
1.5.1 Dimensions..............................................................................................................E1- 3
1.5.2 Front View ...............................................................................................................E1- 3
1.5.3 Rear View................................................................................................................E1- 3
1.5.4 Operation Panel ......................................................................................................E1- 4
1.5.5 Interior .....................................................................................................................E1- 4
Options ......................................................................................................................... E1- 5
PRINTER SETUP .................................................................................................................. E2- 1
2.1
2.2
2.3
2.4
2.5
2.6
2.7
2.8
Installation .................................................................................................................... E2- 2
Connecting the Power Cord ......................................................................................... E2- 3
Loading Supplies .......................................................................................................... E2- 4
2.3.1 Loading the Media...................................................................................................E2- 5
2.3.2 Loading the Ribbon ................................................................................................E2-10
Connecting the Cables to Your Printer ........................................................................ E2-12
Turning the Printer ON/OFF ........................................................................................ E2-13
2.5.1 Turning ON the Printer ...........................................................................................E2-13
2.5.2 Turning OFF the Printer..........................................................................................E2-13
Printer Setting........................................................................................................................... E2-14
2.6.1 User System Mode .................................................................................................E2-15
2.6.2 Parameter Setting ..................................................................................................E2-16
2.6.3 Enabling LAN/WLAN ..............................................................................................E2-24
2.6.4 Basic Program Setting............................................................................................E2-24
2.6.5 Enabling Z-Mode ....................................................................................................E2-25
2.6.6 Automatic Calibration .............................................................................................E2-26
2.6.7 Dump Mode Setting................................................................................................E2-27
2.6.8 Logging...................................................................................................................E2-29
2.6.9 System Mode .........................................................................................................E2-30
2.6.10 Interface Setting .....................................................................................................E2-31
2.6.11 Real Time Clock (RTC) ..........................................................................................E2-38
2.6.12 Copying Data to/from USB Memory .......................................................................E2-39
Installing the Printer Drivers ........................................................................................ E2-40
2.7.1 Introduction...............................................................................................................E2-40
2.7.2 General Description................................................................................................E2-40
2.7.3 Installing the Printer Driver .....................................................................................E2-40
2.7.4 Preparation for installation......................................................................................E2-41
2.7.5 Installation under Windows2000/XP/Server2003 ...................................................E2-43
2.7.6 Installation under WindowsVista/Server2008/7/Server2008R2 ..............................E2-48
2.7.7 Installation under Windows2000 (USB with Plug & Play enabled) .........................E2-51
2.7.8 Installation under WindowsXP/Server2003 (USB with Plug & Play enabled) .........E2-53
2.7.9 Installation under Windows Vista/Server2008/7/Server2008R2
(USB with Plug & Play enabled) .............................................................................E2-54
2.7.10 Uninstallation the Printer Driver..............................................................................E2-55
Print Test ..................................................................................................................... E2-58
ENGLISH VERSION EO1-33089
2.9
Position and Print Tone Fine Adjustment ................................................................... E2-60
2.9.1 Fine Adjustment .....................................................................................................E2-60
2.10 Threshold Setting ........................................................................................................ E2-67
2.11 Sensor Setting ............................................................................................................. E2-69
3.
ON LINE MODE..................................................................................................................... E3- 1
3.1
3.2
3.2
4.
MAINTENANCE .................................................................................................................... E4- 1
4.1
5.
Key Functions............................................................................................................... E3- 1
LCD .............................................................................................................................. E3- 2
Operation Example ....................................................................................................... E3- 3
Cleaning ....................................................................................................................... E4- 1
4.1.1 Print Head/Platen/Sensors ......................................................................................E4- 1
4.1.2 Covers and Panels ..................................................................................................E4- 2
4.1.3 Optional Cutter Module............................................................................................E4- 3
TROUBLESHOOTING .......................................................................................................... E5- 1
5.1
5.2
5.3
Error Messages ............................................................................................................ E5- 1
Possible Problems ........................................................................................................ E5- 4
Removing Jammed Media............................................................................................ E5- 5
6.
PRINTER SPECIFICATIONS ................................................................................................ E6- 1
7.
SUPPLY SPECIFICATIONS ................................................................................................. E7- 1
7.1
7.2
7.3
7.4
Media............................................................................................................................ E7- 1
7.1.1 Media Type..............................................................................................................E7- 1
7.1.2 Detection Area of the Transmissive Sensor ............................................................E7- 3
7.1.3 Detection Area of the Reflective Sensor..................................................................E7- 4
7.1.4 Effective Print Area..................................................................................................E7- 4
7.1.5 RFID Tags ...............................................................................................................E7- 5
Ribbon .......................................................................................................................... E7- 7
Recommended Media and Ribbon Types .................................................................... E7- 7
Care/Handling of Media and Ribbon ............................................................................ E7- 8
APPENDIX 1 MESSAGES AND LEDS......................................................................................EA1-1
APPENDIX 2 INTERFACE .........................................................................................................EA2-1
APPENDIX 3 PRINT SAMPLES ................................................................................................EA3-1
APPENDIX 4 GLOSSARIES ......................................................................................................EA4-1
WARNING!
This is a Class A product. In a domestic environment this product may cause radio interference in
which case the user may be required to take adequate measures.
CAUTION!
1. This manual may not be copied in whole or in part without prior written permission of TOSHIBA TEC.
2. The contents of this manual may be changed without notification.
3. Please refer to your local Authorised Service representative with regard to any queries you may have in
this manual.
1. PRODUCT OVERVIEW
ENGLISH VERSION EO1-33089
1.1 Introduction
1. PRODUCT OVERVIEW
1.1 Introduction
1.2 Features
1.3 Unpacking
Thank you for choosing the TOSHIBA B-EX4T1 series bar code printer.
This Owner’s Manual contains from general set-up through how to
confirm the printer operation using a test print, and should be read
carefully to help gain maximum performance and life from your printer.
For most queries please refer to this manual and keep it safe for future
reference. Please contact your TOSHIBA TEC representative for further
information concerning this manual.
This printer has the following features:
• The print head block can be opened providing smooth loading of
media and ribbon.
• Various kinds of media can be used as the media sensors can be
moved from the centre to the left edge of the media.
• Web functions such as remote maintenance and other advanced
network features are available.
• Superior hardware, including the specially developed 8 dots/mm (203
dots/inch) or 12 dots/mm (305 dots/inch) thermal print head which
will allow very clear print at a printing speed of 3 inches/sec., 6
inches/sec., 10 inches/sec., 12 inches/sec. or 14 inches/sec. with 8
dots/mm thermal head or 3 inches/sec., 5 inches/sec., 8 inches/sec., 10
inches/sec., 12 inches/sec. or 14 inches/sec. with 12 dots/mm thermal
head.
• Besides the optional Cutter Module, there is also an optional Peel off
Module, Ribbon Saving Module, RS-232C I/F card, Centronics I/F
card, Expansion I/O Card, Wireless LAN I/F card, the RTC/USB host
I/F card, RFID module, and Narrow width platen kit.
Unpack the printer as per the Unpacking Instructions supplied with the
printer.
NOTES:
1. Check for damage or
scratches on the printer.
However, please note that
TOSHIBA TEC shall have no
liability for any damage of
any kind sustained during
transportation of the product.
2. Keep the cartons and pads
for future transportation of
the printer.
E1- 1
1. PRODUCT OVERVIEW
ENGLISH VERSION EO1-33089
1.4 Accessories
1.4
Accessories
When unpacking the printer, please make sure all the following
accessories are supplied with the printer.
… Power cord
… Safety precautions
E1- 2
… Quick installation manual
1. PRODUCT OVERVIEW
ENGLISH VERSION EO1-33089
1.5 Appearance
The names of the parts or units introduced in this section are used in the
following chapters.
1.5 Appearance
1.5.1 Dimensions
278 (10.9)
460 (18.1)
310
(12.2)
Dimensions in mm (inches)
1.5.2 Front View
Top Cover
LCD Message Display
Supply Window
Operation Panel
Media Outlet
1.5.3 Rear View
Reserved for Parallel Interface
Reserved for Serial or
WLAN Interface
USB Interface
Reserved for USB Host
Interface
Reserved for Expansion I/O
interface
LAN Interface
Power Switch
AC Power Inlet
E1- 3
1. PRODUCT OVERVIEW
ENGLISH VERSION EO1-33089
1.5 Appearance
1.5.4 Operation Panel
LCD
ERROR LED
ONLINE LED
PAUSE
FEED
RESTART
MODE
UP
LEFT
RIGHT
CANCEL
ENTER
DOWN
Please see Section 3 for further information about the Operation Panel.
1.5.5 Interior
Ribbon Stopper
Supply Holder
Locking Ring
Print Head Block
Supply Shaft
Print Head
Platen
Head Lever
E1- 4
Ribbon Shaft
1. PRODUCT OVERVIEW
ENGLISH VERSION EO1-33089
1.6 Options
1.6 Options
Option Name
Disc cutter module
Type
B-EX204-QM-R
Description
Rotary cutter module
B-EX204-R-QM-R
Strip module
B-EX904-H-QM-R
Ribbon saving module
B-EX904-R-QM-R
Narrow width platen
RFID module mount
kit
RFID module
B-EX904-PK-QM-R
B-EX700-RFID-H1-QM-R
B-EX700-RFID-U2-EU-R
B-EX700-RFID-U2-US-R
B-EX700-RFID-U2-CN-R
203-dpi print head
B-EX704-TPHE2-QM-R
305-dpi print head
B-EX704-TPHE3-QM-R
RTC & USB host
interface card
B-EX700-RTC-QM-R
Expansion I/O interface
card
Parallel interface card
B-EX700-IO-QM-R
B-EX700-CEN-QM-R
Serial interface card
B-EX700-RS-QM-R
Wireless LAN interface
card
B-EX700-WLAN-QM-R
Disc cutter
Each time media is cut, the media feed is stopped.
Rotary cutter
On-the-fly (non-stop) cut operation is enabled.
This allows use of on-demand (peel-off) operation or
to take-up labels and backing paper together when
using the rewind guide plate. To purchase the strip
module, please inquire at your local distributor.
This module moves the print head up and down by
using a solenoid to minimize ribbon usage as far as
possible.
This platen kit is for using narrow and thin paper.
This kit is to mount Tagsys HF RFID module and
antenna.
Installing this module enables read and write of
UHF RFID tags.
EU for Europe
US for USA/Canada
CN for China
This print head enables a conversion of a 305dpi
print head of the B-EX4T1-TS12 model into 203dpi
print head.
This print head enables a conversion of a 203dpi
print head of the B-EX4T1-GS12 model into 305dpi
print head.
This card holds the current time: year, month, day,
hour, minute, second and provides a USB host
interface.
Installing this card in the printer allows connection
to an external device with the exclusive interface.
Installing this card provides a Centronics interface
port.
Installing this card provides an RS-232C interface
port.
Installing this card allows a communication by
wireless LAN.
NOTE:
To purchase the optional kits, please contact the nearest authorised TOSHIBA TEC representative or
TOSHIBA TEC Head Quarters.
E1- 5
2. PRINTER SETUP
ENGLISH VERSION EO1-33089
2. PRINTER SETUP
2. PRINTER SETUP
This section outlines the procedures to setup your printer prior to its operation. The section includes precautions,
loading media and ribbon, connecting cables, setting the operating environment of the printer, and performing an
online print test.
Setup Flow
Procedure
Reference
After referring to the Safety Precautions in this
manual, install the printer on a safe and stable
location.
2.1 Installation
Connect a power cord to the power inlet of the
printer, then, to an AC outlet.
2.2 Connecting the Power
Cord
Load a label stock or tag stock.
2.3 Loading the Media
Media sensor position
alignment
Adjust the position of feed gap sensor or black
mark sensor according to the media to be used.
2.3.1 Loading the Media
Loading the ribbon
In case of thermal transfer printing, load the
ribbon.
2.3.2 Loading the Ribbon
Connecting to a host computer
Connect the printer to a host computer or a
network.
2.4 Connecting the Cables to
Your Printer
Turn on the printer power.
2.5 Turning the Printer
ON/OFF
Installation
Connecting the power cord
Loading the media
Turning the power ON
2.6 Printer Setting
Printer setting
Set the printer parameters in the system mode.
Installing the printer driver
If necessary, install the printer driver in your
host computer.
2.7 Installing the Printer
Drivers
Make a print test in your operating
environment and check the print result.
2.8 Print Test
Print test
Position and Print Tone Fine
adjustment
If necessary, fine adjust the print start position,
cut/strip position, print tone, etc.
2.9 Position and Print Tone
Fine Adjustment
Automatic threshold setting
If the print start position cannot be detected
properly when pre-printed label is used, set the
threshold automatically.
2.10 Threshold Setting
Manual threshold setting
If the print start position cannot be detected
properly even an automatic threshold setting is
performed, manually set the threshold.
2.10 Threshold Setting
E2- 1
2. PRINTER SETUP
ENGLISH VERSION EO1-33089
2.1 Installation
2.1 Installation
To insure the best operating environment, and to assure the safety of the
operator and the equipment, please observe the following precautions.
•
Operate the printer on a stable, level, operating surface in a location
free from excessive humidity, high temperature, dust, vibration or
direct sunlight.
•
Keep your work environment static free. Static discharge can cause
damage to delicate internal components.
•
Make sure that the printer is connected to a clean source of AC
Power and that no other high voltage devices that may cause line
noise interference are connected to the same mains.
•
Assure that the printer is connected to the AC mains with a threeprong power cable that has the proper ground (earth) connection.
•
Do not operate the printer with the cover open. Be careful not to
allow fingers or articles of clothing to get caught into any of the
moving parts of the printer especially the optional cutter mechanism.
•
Make sure to turn off the printer power and to remove the power cord
from the printer whenever working on the inside of the printer such
as changing the ribbon or loading the media, or when cleaning the
printer.
•
For best results, and longer printer life, use only TOSHIBA TEC
recommended media and ribbons.
•
Store the media and ribbons in accordance with their specifications.
•
This printer mechanism contains high voltage components; therefore
you should never remove any of the covers of the machine as you
may receive an electrical shock. Additionally, the printer contains
many delicate components that may be damaged if accessed by
unauthorised personnel.
•
Clean the outside of the printer with a clean dry cloth or a clean cloth
slightly dampened with a mild detergent solution.
•
Use caution when cleaning the thermal print head as it may become
very hot while printing. Wait until it has had time to cool before
cleaning. Use only the TOSHIBA TEC recommended print head
cleaner to clean the print head.
•
Do not turn off the printer power or remove the power plug while the
printer is printing or while the ON LINE lamp is blinking.
E2- 2
2. PRINTER SETUP
ENGLISH VERSION EO1-33089
2.2 Connecting the Power Cord
2.2 Connecting the
Power Cord
CAUTION!
1. Make sure that the printer
Power Switch is turned to
the OFF position ({)
before connecting the
Power Cord to prevent
possible electric shock or
damage to the printer.
2. Connect the Power Cord
to a supply outlet with a
properly grounded
(earthed) connection.
1. Make sure that the printer Power Switch is in the OFF ({) position.
Connect the Power Cord to the printer as shown in the figure below.
Power Cord
Power Switch
2. Plug the other end of the Power Cord into a grounded outlet as shown
in the figure below.
Power Cord
[Example of US Type]
E2- 3
Power Cord
[Example of EU Type]
2. PRINTER SETUP
ENGLISH VERSION EO1-33089
2.3 Loading Supplies
2.3 Loading Supplies
WARNING!
1. Do not touch any moving parts. To reduce the risk of fingers, jewellery, clothing, etc., being
drawn into the moving parts, be sure to load the media once the printer has stopped moving
completely.
2. The Print Head becomes hot immediately after printing. Allow it to cool before loading the media.
3. To avoid injury, be careful not to trap your fingers while opening or closing the cover.
CAUTION!
1. Be careful not to touch the Print Head Element when raising the Print Head Block. Failure to do
this may cause missing dots by static electricity or other print quality problems.
2. When loading or replacing the media or a ribbon, be careful not to damage the print head with a
hard object like a watch or a ring.
Care must be taken not to allow
the metal or glass part of a watch
to touch the print head edge.
Care must be taken not to allow
a metal object like a ring to touch
the print head edge.
Since the print head element can be easily damaged by shock, please treat it carefully by not
hitting a hard object against it.
E2- 4
2. PRINTER SETUP
ENGLISH VERSION EO1-33089
2.3 Loading Supplies
2.3.1 Loading the Media
NOTES:
1. When the Head Lever is
turned to FREE position, the
Print Head is raised.
2. To enable printing the Head
Lever must be set to the
LABEL / TAG position.
(This ensures that the Print
Head is closed.)
There are two head pressure
levels in the LABEL / TAG
position. Set the Head Lever
depending on the media type:
Position LABEL: Labels
Position TAG : Tags
However, proper position
may differ depending on
media. For details, refer to
your TOSHIBA TEC
authorised service
representative.
3. Do not turn the Locking Ring
counter-clockwise too far or it
may come off the Supply
Holder.
The following procedure shows the steps to properly load the media into
the printer so that it feeds straight and true through the printer.
The printer prints both labels and tags.
1. Turn off the power and open the Top Cover.
2. Turn the Head Lever to FREE position, then release the Ribbon Shaft
Holder Plate.
3. Open the Print Head Block.
Top Cover
Print Head Block
FREE
LABEL
TAG
Head
Lever
Ribbon Shaft Holder Plate
4. Turn the Locking Ring counterclockwise and remove the Supply
Holder from the Supply Shaft.
Locking Ring
Supply Shaft
Supply Holder
5. Put the media on the Supply Shaft.
6. Pass the media around the Guide Shaft, then pull the media towards
the front of the printer.
E2- 5
2. PRINTER SETUP
ENGLISH VERSION EO1-33089
2.3 Loading Supplies
2.3.1 Loading the Media
(Cont.)
7.
NOTE:
Do not over-tighten the Locking
Ring of the Supply Holder.
Align the projection of the Supply Holder with the groove of the
Supply Shaft, and push the Supply Holder against the media until the
media is held firmly in place. This will centre the media
automatically.
Then turn the Locking Ring clockwise to secure the Supply Holder.
Supply Holder
Guide Shaft
Supply Shaft
In the case of a label rolled with
the print side facing inside.
9.
Locking Ring
Groove
In the case of a label rolled with
the print side facing outside.
Guide Shaft
Media
8.
Projection
Place the media between the Media Guides, adjust the Media Guides
to the media width, and tighten the Locking Screw.
Check that the media path through the printer is straight. The media
should be centred under the Print Head.
Media Guide
Locking Screw
E2- 6
Print Head
Media
Supply Holder
Media Guide
2. PRINTER SETUP
ENGLISH VERSION EO1-33089
2.3 Loading Supplies
2.3.1 Loading the Media
(Cont.)
10. Lower the Print Head Block until it stops.
11. After loading the media, it may be necessary to set the Media
Sensors used to detect the print start position for label or tag printing.
Setting the Feed Gap Sensor position
(1) Manually move the Media Sensor so that the Feed Gap Sensor is
positioned at the centre of the labels. (z indicates the position of the
Feed Gap Sensor).
Gap
Label
NOTE:
Be sure to set the black mark
sensor to detect the centre of the
black mark, otherwise a paper
jam or no paper error may occur.
Feed Gap Sensor (z)
Media Sensor
Setting the Black Mark Sensor position
(1) Pull about 500 mm of media out of the front of the printer, turn the
media back on itself and feed it under the Print Head past the sensor
so that the black mark can be seen from above.
(2) Manually move the Media Sensor so that the Black Mark Sensor is
in line with the centre of the black mark on the media. („ indicates
the position of the Black Mark Sensor).
Black Mark
Media
Media Sensor
E2- 7
Black Mark Sensor („)
2. PRINTER SETUP
ENGLISH VERSION EO1-33089
2.3 Loading Supplies
2.3.1 Loading the Media
(Cont.)
12. Batch mode
In the batch mode, the media is continuously printed and fed until
the number of labels/tags specified in the issue command have been
printed.
13. Loading with peel off module
When the optional Strip Module is fitted, the backing paper is
automatically removed from the label at the Strip Plate as each label
is printed.
NOTES:
1. Be sure to set the Selection
Switch to STANDARD/
PEEL OFF position.
2. The backing paper is easier
to feed back to the Take-Up
Spool if the Front Plate is
removed.
3. Fit the Take-Up Clip so that
the longer side of the clip is
fitted into the shallow groove
in the Take-Up Spool.
4. The backing paper can be
wound directly onto the
Take-up Spool or a paper
core.
(1) Remove enough labels from the leading edge of the media to leave
500mm of backing paper free.
(2) Insert the backing paper under the Strip Plate.
(3) Wind the backing paper onto the Take-up Spool and fix it in position
with the Take-up Clip. (Wind the paper counterclockwise around
the spool as this is the direction it rotates.)
(4) Rotate the Take-up Spool counter-clockwise a few times to remove
any slack in the backing paper.
(5) Set the Selection Switch mounted on the Rewinder Assembly to
STANDARD/PEEL OFF position.
Take-up Spool
Strip Plate
Backing Paper
E2- 8
Take-up Clip
2. PRINTER SETUP
ENGLISH VERSION EO1-33089
2.3 Loading Supplies
2.3.1 Loading the Media
(Cont.)
WARNING!
The cutter is sharp, so care
must be taken not to injure
yourself when handling the
cutter.
CAUTION!
1. Be sure to cut the backing
paper of the label. Cutting
labels will cause the glue to
stick to the cutter which
may affect the cutter quality
and shorten the cutter life.
2. Use of tag paper when the
thickness exceeds the
specified value may affect
the cutter life.
14. Loading with cutter
When the optional Cutter Module is fitted, the media is
automatically cut. A disc cutter and a rotary cutter are available as
an option, but they are used in the same way.
Insert the leading edge of the media into the cutter until it comes out
the Media Outlet of the Cutter Module.
Cutter Module
Media
Media Outlet
NOTE:
When using the Rotary Cutter, be
sure to install the Ribbon Saving
Module (B-EX904-R-QM-R).
Failure to do this may cause a
paper jam or ribbon error.
E2- 9
2. PRINTER SETUP
ENGLISH VERSION EO1-33089
2.3 Loading Supplies
2.3.2 Loading the Ribbon
There are two types of media available for printing on: these are thermal
transfer media and direct thermal media (a chemically treated surface).
DO NOT LOAD a ribbon when using a direct thermal media.
NOTES:
1. When attaching the ribbon
stoppers, make sure that the
pinchers face into the printer
2. Be sure to remove any slack in
the ribbon when printing.
Printing with a wrinkled
ribbon will lower the print
quality.
3. The Ribbon Sensor is mounted
on the rear of the Print Head
Block to detect a ribbon end.
When a ribbon end is
detected, “NO RIBBON”
message will appear on the
display and the ERROR LED
will illuminate.
1. Grasp the tabs on the top and bottom of the Ribbon Stoppers and
move the Ribbon Stoppers back to the end of the Ribbon Shaft.
Ribbon Stopper
Ribbon Shaft
2. Leaving plenty of slack between the ribbon spools, place the ribbon
onto the Ribbon Shafts as shown below.
Ribbon Shaft
Print Head Block
Ribbon Take-up Roll
Ribbon path
E2-10
2. PRINTER SETUP
ENGLISH VERSION EO1-33089
2.3 Loading Supplies
2.3.2 Loading the Ribbon
(Cont.)
3. Slide the Ribbon Stoppers along the Ribbon Shafts to a position where
the ribbon is centred when fitted.
4. Lower the Print Head Block and set the Ribbon Shaft Holder Plate
aligning its holes with the Ribbon Shafts.
5. Take up any slack in the ribbon. Wind the leading tape onto the
ribbon take-up roll until the ink ribbon can be seen from the front of
the printer.
Ribbon Shaft
Holder Plate
6. Turn the Head Lever to Lock position to close the Print Head.
7. Close the Top Cover.
Auto Ribbon Saving Mode
When the optional Ribbon Saving Module (B-EX904-R-QM-R) is
installed, it is possible to reduce ribbon loss by stopping the ribbon feed
for non-print areas. To activate the ribbon save, at least the following
non-print area is required:
203 dpi mode
Print speed
Min. non-print area
3 ips
20
6 ips
20
10 ips
35
12 ips
60
(mm)
14 ips
75
305 dpi model
Print speed
Min. non-print area
E2-11
3 ips
20
5 ips
20
8 ips
25
10 ips
35
12 ips
60
(mm)
14 ips
75
2. PRINTER SETUP
ENGLISH VERSION EO1-33089
2.4 Connecting the Cables to Your Printer
2.4 Connecting the
Cables to Your
Printer
The following paragraphs outline how to connect the cables from the
printer to your host computer, and will also show how to make cable
connections to other devices. Depending on the application software
you use to print labels, there are 5 possibilities for connecting the
printer to your host computer. These are:
• An Ethernet connection using the printer’s standard LAN
connector.
• A USB cable connection between the printer’s standard USB
connector and your host computer’s USB port. (Conforming to
USB 2.0)
• A serial cable connection between the printer’s optional RS-232
serial connector and one of your host computer’s COM ports.
• A parallel cable connection between the printer’s optional parallel
connector and your host computer’s parallel port (LPT).
• Wireless LAN using an optional Wireless LAN board.
For details, refer to APPENDIX 2.
Reserved for
Parallel Interface
Reserved for Serial or
WLAN Interface
USB Interface
Reserved for USB Host
interface
Reserved for
Expansion I/O Interface
LAN Interface
Power Switch
AC Power Inlet
E2-12
2. PRINTER SETUP
ENGLISH VERSION EO1-33089
2.5 Turning the Printer ON/OFF
2.5 Turning the Printer
ON/OFF
When the printer is connected to your host computer it is good practice to
turn the printer ON before turning on your host computer and turn OFF
your host computer before turning off the printer.
2.5.1 Turning ON the Printer 1. To turn ON the printer power, press the Power Switch as shown in the
diagram below. Note that ( | ) is the power ON side of the switch.
CAUTION!
Use the power switch to turn
the printer On/Off. Plugging
or unplugging the Power Cord
to turn the printer On/Off may
cause fire, an electric shock,
or damage to the printer.
Power Switch
NOTE:
If a message other than ON
LINE appears on the display or
the ERROR LED lamp is
illuminated, refer to Section 5.1,
Error Messages.
2. Check that the ON LINE message appears in the LCD Message
Display and that the ON LINE and POWER LED lights are
illuminated.
2.5.2 Turning OFF the Printer 1. Before turning off the printer Power Switch verify that the ON LINE
message appears in the LCD Message Display and that the ON LINE
LED light is on and is not flashing.
2. To turn OFF the printer power press the Power Switch as shown in the
diagram below. Note that ( ) is the power OFF side of the switch.
CAUTION!
1. Do not turn off the printer
power while the media is
being printed, as this may
cause a paper jam or
damage to the printer.
2. Do not turn off the printer
power while the ON LINE
lamp is blinking as this
may cause damage to
your computer.
Power Switch
E2-13
2. PRINTER SETUP
ENGLISH VERSION EO1-33089
2.6 Printer Setting
2.6 Printer Setting
Depending on the settings of your host computer or an interface to be
used, it may be necessary to change the printer parameter settings.
Follow the procedures described below to change the printer parameter
settings to correspond to your environment.
NOTE:
Incorrect settings can cause the printer to function erroneously. If you have
any problems with the parameter settings, please contact your nearest
TOSHIBA TEC service representative.
For the settings this manual does not cover, please contact your nearest
TOSHIBA TEC service representative, or refer to the B-EX4T Series Key
Operation Specification.
Power OFF
Power ON
ONLINE Mode
[PAUSE]
PAUSE state
Hold down [RESTART]
User System Mode
•
•
Hold down [MODE]
•
•
•
•
•
•
Turn on the power while holding
down [FEED] & [PAUSE] or
[MODE].
•
System Mode
•
•
•
•
•
•
•
•
•
•
•
•
•
E2-14
Reset
Parameter setting (⇒Section 2.6.2)
Fine adjustment (⇒Section 2.9)
LAN/WLAN (⇒Section 2.6.3)
BASIC (⇒Section 2.6.4)
Z-MODE (⇒Section 2.6.5)
Auto calibration (⇒Section 2.6.6)
Dump mode (⇒Section 2.6.7)
Log (⇒Section 2.6.8)
Self diagnosis
Parameter setting
Fine adjustment
Test print (⇒Section 2.8)
Sensor adjustment
RAM clear
Interface setting (⇒Section 2.6.10)
BASIC mode
RFID setting
Real Time Clock (⇒Section 2.6.11)
Z-MODE
USB memory
Reset
2. PRINTER SETUP
ENGLISH VERSION EO1-33089
2.6 Printer Setting
2.6 Printer Setting
(Cont.)
„ Key functions in the system mode
Key
[MODE]
[CANCEL] or
[FEED]+[RESTAR]
[ENTER] or [PAUSE]
PAUSE
FEED
RESTART
MODE
UP
LEFT
RIGHT
CANCEL
ENTER
[UP] or [RESTART]
[DOWN] or [FEED]
[LEFT]
[RIGHT]
Function
Returns to the mode menu screen.
Returns to the upper hierarchy.
Displays a next screen.
Saves the setting and returns to the upper
hierarchy.
Moves the cursor upward. (Note 1)
Increases a value. (Note 2)
Moves the cursor downward. (Note 1)
Decreases a value. (Note 3)
Moves the cursor to the left. (Note 3)
Moves the cursor to the right. (Note 3)
DOWN
1.
2.
3.
4.
2.6.1 User System Mode
NOTES:
The cursor does not move any further when the selected option is listed
at the top or bottom.
The value does not increase or decrease any further when the selected
value is the upper or lower limit.
The cursor does not move any further when it is at the left-most or
right-most position.
Be careful the selected value does not become effective if the printer is
turned off without pressing the [ENTER] key.
How to enter the User System Mode
[PAUSE]
ONLINE
Hold down [RESTART]
Hold down [MODE]
User System Mode
The User System Mode consists of the following menus.
<1>RESET
Used to reset the printer.
<2>PARAMETER SET (⇒ Section 2.6.2)
Used to set the printer parameters.
<3>ADJUST SET (⇒ Section 2.9)
Used to fine adjust the print start position, cut position, etc.
<4>LAN/WLAN (⇒ Section 2.6.3)
Used to enable or disable the LAN communication and SNMP.
<5>BASIC (⇒ Section 2.6.4)
Used to set the function of basic program when it is loaded to the
printer.
<6>Z-MODE (⇒ Section 2.6.5)
Same as BASIC
<7>AUTO CALIB (⇒ Section 2.6.6)
Used to enable or disable the automatic calibration function.
<8>DUMP MODE (⇒ Section 2.6.6)
Used to print the data in the receive buffer for debug.
<9>LOG (⇒ Section 2.6.7)
Used to save print logs in a USB memory.
E2-15
2. PRINTER SETUP
ENGLISH VERSION EO1-33089
2.6 Printer Setting
2.6.2 Parameter Setting
USER SYSTEM MODE
<1>RESET
<2>PARAMETER SET
<3>ADJUST SET
<4>LAN/WLAN
The Parameter Set menu allows configuring printer parameter settings.
The following table shows the contents of the Parameter Set menu.
Contents of the Parameter Set Menu
Menu
Parameter
set
Sub menu
Printer Set
(Section 2.6.2.1)
Software Set
(Section 2.6.2.2)
Panel
(Section 2.6.2.3)
Password
(Section 2.6.2.4)
E2-16
Parameter
MEDIA LOAD
FORWARD WAIT
FW/BK ACT
HU CUT/RWD
RBN SAVE
PRE PEEL OFF
BACK SPEED
FONT CODE
ZERO FONT
CODE
PEEL OFF STATUS
USB I/F STATUS
FEED KEY
KANJI CODE
EURO CODE
AUTO HD CHK
WEB PRINTER
RBN NEAR END
EX I/O
LBL/RBN END
MAX CODE
XML
THRESHOLD SELECT
ENERGY TYPE
PW SAVE TIME
LCD LANGUAGE
DISPLAY
CONTRAST
PASSWORD
2. PRINTER SETUP
ENGLISH VERSION EO1-33089
2.6 Printer Setting
2.6.2 Parameter Setting
(Cont.)
2.6.2.1 Printer Set
(1) MEDIA LOAD
This parameter is to choose how the printer behaves to detect the
home position.
• OFF
• STD
• ECO
• ECO+Bfeed
Media loading function is disabled (Same as a feed
by [FEED] key)
When the printer is tuned on, reset in batch, or print
head is closed, the printer detects a gap/black mark
and feeds the paper from the sensor to the print start
position.
When the printer is tuned on, reset in batch, or print
head is closed, the printer detects a gap/black mark
and feeds the paper to the print start position based
on the label pitch.
Economy + backfeed
(2) FORWARD WAIT
This parameter is to choose whether or not to activate the auto forward
wait function. This function, used in the cut mode, automatically
feeds the media forward if there is more than 1-second idle time after
printing, to prevent the top edge of the media from curling.
• OFF
• ON
Disables the auto forward feed wait
Enables the auto forward feed wait
(3) FORWARD WAIT POS.
When the auto forward feed wait parameter is set to ON, the feed
amount can be fine adjusted.
+5.0mm
+4.9mm
-4.9mm
-5.0mm
(4) FW/BK ACT.
• MODE1
• MODE2
.
E2-17
The printer waits for next issue with 13.7-mm media
forwarded.
When the thermal transfer method, Transmissive
sensor, and cut issue are selected, the printer feeds 6mm media backward, then waits for next issue with
3-mm media forwarded.
2. PRINTER SETUP
ENGLISH VERSION EO1-33089
2.6 Printer Setting
2.6.2 Parameter Setting
(Cont.)
NOTE:
The print head may not be raised
depending on the rise of the
solenoid’s temperature.
NOTE:
1. Do not enable the ribbon saving
function when the ribbon saving
module is not installed. Doing so
causes ribbon slack and print
failure.
2. The ribbon saving option must be
selected according to the head
lever position. Incorrect setting
may disable the proper ribbon
saving function.
NOTE:
Pre-strip function is automatically
enabled when the print speed is set to
10 ips.
(5) HU CUT/RWD.
This parameter is to choose whether or not to activate the head up
action in the cut issue or to use the Rewinder in the batch or strip issue.
This function prevents ribbon smudges by raising the print head
during a reverse feed to the print start position.
• OFF
Head up cut is not performed or the Rewinder is not
used.
Head up cut is performed or the Rewinder is used.
• ON
(6) RBN SAVE
This parameter is to choose whether or not to activate the ribbon
saving function. This function enables reducing the ribbon loss
caused by taking up unused ribbon during non-print areas.
• TAG
• LABEL
• OFF
Enabled (When the head lever is set to TAG
position.)
Enabled (When the head lever is set to Label
position)
Disabled.
(7) PRE PEEL OFF
This parameter is to choose whether to activate the pre-strip function.
When this parameter is set to ON, the top edge of a label is separated
(pre-stripped) from the backing paper before the label is printed. This
function is intended to make the strip issue easier in the case the labels
are hard to strip due to the label intensity, adhesive power, or the
printing speed.
• OFF
• ON
Disables pre peel off
Enables pre peel off
(8) BACK SPEED
This parameter is to choose a back feed speed.
In the strip issue, the back feed sped of 3 ips may cause a shortage of
feed amount due to a lack of torque, slippery media surface, etc. In
such case, reduce the back feed speed to 2 ips to secure the feed
amount.
• STD
• LOW
3ips
2ips
E2-18
2. PRINTER SETUP
ENGLISH VERSION EO1-33089
2.6 Printer Setting
2.6.2 Parameter Setting
(Cont.)
2.6.2.2 Software Set
(1) FONT CODE
This parameter is to choose a character code used for printing. Printed
characters differ depending on the chosen character code and font.
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
NOTE:
The following fonts do not support a
zero with a slash.
Therefore, even if a zero with a slash is
specified, a zero without a slash is
used.
[Bit map fonts]
OCR-A, OCR-B, GOTHIC725 Black,
Kanji, Chinese character
[Outline fonts]
Price fonts 1, 2, and 3, DUTCH801
Bold, BRUSH738 Regular,
GOTHIC725 Black, TrueType font
PC-850
PC-852
PC-857
PC-8
PC-851
PC-855
PC-1250
PC-1251
PC-1252
PC-1253
PC-1254
PC-1257
LATIN9
Arabic
PC-866
UTF-8
(2) ZERO FONT
This parameter is to choose the way to indicate zero between “0” and
“Ø”.
• 0
• Ø
No slash used
Slash used
(3) CODE
This parameter is to choose a command control code.
•
•
•
•
AUTO
Automatically selected.
{,|,}
ESC, LF, NUL
MANUAL
Control code is specified by a user.
(4) MANUAL
When MANUAL is selected for the CODE parameter, you need to
specify each of the control codes 1 to 3 with hex. code.
FF
FE
CODE1
01
00
E2-19
CODE2
CODE3
2. PRINTER SETUP
ENGLISH VERSION EO1-33089
2.6 Printer Setting
2.6.2 Parameter Setting
(Cont.)
(5) PEEL OFF STATUS
This parameter is to choose whether the printer sends a strip wait
status to the host in response to a status request command.
• OFF
• ON
(6) USB I/F STATUS
This parameter is to choose whether or not to return a response to the
host via USB.
• OFF
• ON
Disables sending a response via USB
Enables sending a response via USB
(7) FEED KEY
This parameter is to choose the function of the FEED key.
• FEED
• PRINT
Feeds one label.
Prints data in the image buffer (The last printed data)
(8) KANJI CODE
This parameter is to choose a KANJI code.
• TYPE1
• TYPE2
Windows code
Original code
After selecting a Kanji code, press [ENTER] key
(9) EURO CODE
This parameter is to choose a Euro code (€).
“20” to “FF” (Specify the hex code in 2 bytes of ASCII code)
FF
FE
21
20
(10) AUTO HD CHK
This parameter is to choose whether to perform the auto print head
check at a power on time.
• OFF
• ON
Auto print head check is not performed.
Auto print head check is performed.
E2-20
2. PRINTER SETUP
ENGLISH VERSION EO1-33089
2.6 Printer Setting
2.6.2 Parameter Setting
(Cont.)
(11) WEB PRINTER
This parameter is to choose whether to use the printer as a web printer.
When the web printer is enabled, the status of the printer connected to
a network can be monitored through the web browser.
• OFF
• ON INTERNAL
• ON EXTERNAL
NOTE:
Since a detected remaining
ribbon length has some margin of
error, use the specified length as
a guide.
Disables web printer function
Enables web printer function (using an internal
memory)
Enables web printer function (using an external
memory)
(12) RBN NEAR END
This parameter is to choose the remaining ribbon length where the
ribbon near end is detected.
• OFF
• 30m
Ribbon near end is not detected.
Ribbon near end is detected when the remaining
ribbon is 30-m long. (Equivalent to ribbon diameter
of 38 mm)
Ribbon near end is detected when the remaining
ribbon is 70-m long. (Equivalent to ribbon diameter
of 43 mm)
• 70m
(13) EX.I/O
This parameter is to choose a type of the expansion I/O interface
operating mode. This parameter needs to be set depending on the
expansion I/O control specification of the device to be connected via
the expansion I/O interface.
• TYPE1
• TYPE2
Standard mode
In-line mode
(14) LBL/RBN END
This parameter is to choose a printer processing when a label end or
ribbon end is detected.
• TYPE1
When a label/ribbon end is detected in the middle of
printing, the printer immediately stops printing.
Selectable only when the ribbon saving function is
not activated.
When a label/ribbon end is detected in the middle of
printing, the printer prints the half-finished label as
far as possible, and stops when the next label is at the
home position.
• TYPE2
NOTE:
The type specified by the
command may differ from the
actual mode, depending on the
status of this parameter. Also,
the data transmission method
differs partly.
For details, refer to the External
Equipment Interface
Specification.
(15) MAXI CODE
This parameter is to choose a Maxicode specification.
• TYPE1
• TYPE2
Compatible with the current version
Special specification
E2-21
2. PRINTER SETUP
ENGLISH VERSION EO1-33089
2.6 Printer Setting
2.6.2 Parameter Setting
(Cont.)
(16) XML
This parameter is to choose a type of XML data to be printed.
•
•
•
•
•
•
•
OFF
STD
ORACLE
SAP
STD EXT
ORACLE EXT
SAP EXT
Disables XML data printing.
Standard specification
Oracle
SAP
Standard specification (External memory)
Oracle using an external memory
SAP using an external memory
(17) THRESHOLD SELECT
This parameter is to choose which threshold value for the media
sensor to validate.
• REFLECT
• TRANS.
Reflective sensor
Transmissive sensor
Then, choose which value to use.
• MANUAL SET
Threshold set in the Threshold mode takes
effect.
• COMMAND SET Threshold set by command takes effect.
(18) ENERGY TYPE
This parameter is to choose an energy level applied to the print head.
• TRANSFER
• DIRECT
Thermal transfer print method → c
Thermal direct print method → d
c When TRANSFER is selected for the Energy type parameter,
choose a ribbon type.
• Semi resin1
Semi-resin 1
• Semi resin2
Semi-resin 2
• Resin1
Resin 1
• Resin2
Resin 2
• Reserve1 to Reserve6 Reserved
d When DIRECT is selected for the Energy type parameter
• Standard
Standard
• Reserve1 to Reserve9 Reserved
(19) PW SAVE TIME
This parameter is to set the length of time until the printer enters the
sleep mode. (Unit: minute)
240 min.
239 min.
2 min.
1 min.
E2-22
2. PRINTER SETUP
ENGLISH VERSION EO1-33089
2.6 Printer Setting
2.6.2 Parameter Setting
(Cont.)
2.6.2.3 PANEL
(1) LCD LANGUAGE
This parameter is to choose a language in which the LCD message is
displayed.
NOTE:
The language displayed on
panel is Japanese when
Japanese is selected, and
English when English, German,
French, Dutch, Spanish, Italian;
or Portuguese is selected.
•
•
•
•
•
•
•
•
ENGLISH
GERMAN
FRANCH
DUTCH
SPANISH
JAPANESE
ITALIAN
PORTUGUESE
(2) MACHINE NAME
This parameter is to choose whether to display the model name.
• OFF
• ON
Hidden
Displayed
(3) PRINT PAGE
This parameter is to choose whether to display the number of labels
printed.
• OFF
• ON
Hidden
Displayed
(4) IP ADDRESS
This parameter is to choose whether to display the IP address.
• OFF
• ON
Hidden
Displayed
(5) CONTRAST
This parameter is to adjust the contrast of the LCD.
50
High
48
26
24
E2-23
Low
2. PRINTER SETUP
ENGLISH VERSION EO1-33089
2.6 Printer Setting
2.6.2 Parameter Setting
(Cont.)
2.6.3 Enabling LAN/WLAN
USER SYSTEM MODE
<1>RESET
<2>PARAMETER SET
<3>ADJUST SET
<4>LAN/WLAN
2.6.2.4 PASSWORD
(1) PASSWORD
This parameter is for system administrator only. Please do not change
the setting for this parameter.
The LAN/WLAN menu allows selecting whether or not to enable the
LAN communication and SNMP.
(1) LAN/WLAN
•
•
•
•
OFF
ON (AUTO)
ON (LAN)
ON (WLAN)
LAN and Wireless LAN are disabled.
Automatically selected.
LAN is enabled.
Wireless LAN is enabled.
(2) SNMP
• OFF
• ON
SNMP is disabled.
SNMP is enabled.
2.6.4 Basic Program Setting The following table shows the contents of the Basic program setting
menu.
USER SYSTEM MODE
<2>PARAMETER SET
<3>ADJUST SET
<4>LAN/WLAN
<5>BASIC
Contents of the Basic Program Setting Menu
Menu
BASIC
Sub menu
BASIC
FILE MAINTENANCE
TRACE
EXPAND MODE
(1) BASIC
This parameter is to choose whether to enable the BASIC program.
• OFF
• ON
Disables BASIC program.
Enables BASIC program.
(2) FILE MAINTENANCE
The block number and BASIC program file name (up to 12 characters)
stored in the BASIC program storage area are displayed. If file name
exceeds 12 characters, the overflowing characters are not displayed.
When no file is stored, a hyphen (“-“) is displayed in place of the file
name.
E2-24
2. PRINTER SETUP
ENGLISH VERSION EO1-33089
2.6 Printer Setting
2.6.4 Basic Program Setting (3) TRACE
This parameter is to choose whether to enable tracing the BASIC
(Cont.)
program.
• OFF
• ON
Disables tracing the BASIC program.
Enables tracing the BASIC program.
(4) EXPAND MODE
The printer switches the mode to execute the BASIC program.
2.6.5 Enabling Z-Mode
USER SYSTEM MODE
<3>ADJUST SET
<4>LAN/WLAN
<5>BASIC
<6>Z-MODE
The Z-Mode menu allows selecting whether or not to enable the Z-Mode
(Zebra converter).
(1) Z-MODE
• OFF
• ON SETTING OFF
• ON SETTING ON
E2-25
Z-Mode is disabled.
Z-Mode is enabled. BASIC system mode
program is not started immediately.
Z-Mode is enabled. BASIC system mode
program is started immediately.
2. PRINTER SETUP
ENGLISH VERSION EO1-33089
2.6 Printer Setting
2.6.6 Automatic Calibration
USER SYSTEM MODE
<4>LAN/WLAN
<5>BASIC
<6>Z-MODE
<7>AUTO CALIB
The Auto Calibration menu allows selecting whether or not to enable the
automatic calibration at a power on time. When the automatic calibration
is activate, the printer feeds the media for about 160 mm each time the
power is turned on or the top cover is opened, to detect a print start
position.
(1) AUTO CALIB
•
•
•
•
OFF
ON TRANS.
ON REFLECT
ON ALL
• ON TRANS.+Bfeed
• ON REFLECT+Bfeed
• ON ALL+Bfeed
Disabled.
Enabled. (Transmissive sensor)
Enabled. (Reflective sensor)
Enabled. (Transmissive & Reflective
sensors)
Auto calibration + back feed
(Transmissive sensor)
Auto calibration + back feed
(Reflective sensor)
Auto calibration + back feed
(Transmissive & Reflective sensors)
NOTES:
1. When AUTO CALIB is enabled, an automatic calibration is performed at
an open/close of the print head and at a power on time.
2. When AUTO CALIB is enabled, the media length, effective print length,
sensor type, and whether to use ribbon or not specified by commands are
ignored.
3. This function is available only when the media pitch is 10.0 mm to 150.0
mm.
4. When the printer cannot detect the second black mark/gap, it will
continue to feed the media for up to 500.0mm. If this does not work, the
printer will stop, resulting in a paper jam.
5. During an automatic calibration, the printer also feeds the ribbon. Even
if the ribbon is not loaded, no error results. However, the print condition
will be automatically changed to “No ribbon” after the calibration ends.
6. When the cutter is installed and a previous issue was performed in cut
issue mode, the media is cut and ejected after an automatic calibration
completes.
7. When a label end or a head open occurs during an automatic calibration,
the printer stops, resulting in an error. Loading new media and closing
the print head can clear the error and resume the automatic calibration.
8. The media is fed backward after an auto calibration is performed if the
reverse feed is enabled.
E2-26
2. PRINTER SETUP
ENGLISH VERSION EO1-33089
2.6 Printer Setting
2.6.7 Dump Mode Setting
USER SYSTEM MODE
<5>BASIC
<6>Z-MODE
<7>AUTO CALIB
<8>DUMP MODE
In the Dump Mode, data in the receive buffer are printed. Data are
expressed in hexadecimal values. This operation allows verification of
the programming commands or debug of the program.
(1) BUFFER
This parameter is to choose the receive buffer to dump.
•
•
•
•
RS-232C
CENTRONICS
LAN
BASIC1
• BASIC2
• USB
• RFID
RS-232C receive buffer
Centronics receive buffer
Network I/F receive buffer
BASIC Interpreter:
I/F → Interpreter buffer
BASIC Interpreter:
Interpreter buffer → I/F
USB receive buffer
RFID receive buffer
(2) DUMP LIST
This parameter is to choose the output destination.
• USB MEMORY
• PRINT
NOTE:
If a file with the same name
already exists in the USB
memory, it will be overwritten.
Saves in the USB memory. → c
Prints out → d
c When USB MEMORY is selected:
A file is automatically created in the USB memory and named in the
following format based on the printer model and saved date.
/ATA0/DUMP/B-EX4T1_DUMP_1007291030.BIN
(e.g. B-EX4T Type1, 10:30, July 29, 2010)
d When PRINT is selected:
Choose a printing method.
• ON DEMAND Prints 166 lines of data (approx. 50 cm), then
stops. Subsequent data is printed when the
[ENTER] key is pressed.
• ALL
Prints all data in the receive buffer.
E2-27
2. PRINTER SETUP
ENGLISH VERSION EO1-33089
2.6 Printer Setting
2.6.7 Dump Mode Setting
(Cont.)
Print Conditions
• Printing width: 3.9 inches
(Approx. 100 mm)
• Sensor selection: None
• Print speed: 6”/sec. (203 dpi)
5”/sec. (305 dpi)
• Printing mode: Depends on the
selection in use.
• 16 bytes/line
• Data is printed in the order from
the new one to the old one.
• Data specified by the receive
buffer write pointer will be
printed in boldface.
The data in the receive buffer is printed as follows.
:
:
:
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
7B 41 58 3B 2B 30 30 30 2C 2B 30 30 30 2C 2B 30
30 7C 7D 7B 44 30 37 37 30 2C 31 31 30 30 2C 30
37 34 30 7C 7D 7B 43 7C 7D 7B 4C 43 3B 30 30 33
30 2C 30 30 32 30 2C 30 30 33 30 2C 30 36 36 30
2C 30 2C 32 7C 7D 7B 4C 43 3B 30 30 37 30 2C 30
30 32 30 2C 30 30 37 30 2C 30 36 36 30 2C 30 2C
39 7C 7D 7B 4C 43 3B 30 30 35 30 2C 30 30 32 30
:
:
:
44 45 46 47 48 49 4A 7C 7D 7B 50 43 31 30 3B 30
33 35 30 2C 30 34 30 30 2C 31 2C 31 2C 4B 2C 30
30 2C 42 3D 41 42 43 44 65 66 67 68 69 6A 6B 6C
6D 6E 6F 70 7C 7D 7B 50 56 30 32 3B 30 33 33 30
2C 30 36 36 30 2C 30 32 37 30 2C 30 32 35 30 2C
41 2C 30 30 2C 42 3D 42 7C 7D 7B 50 56 30 33 3B
:
:
:
3B 30 39 30 30 2C 30 31 38 30 2C 54 2C 48 2C 30
35 2C 41 2C 30 3D 31 32 33 34 35 36 37 38 39 30
41 42 43 44 45 7C 7D 00 00 00 00 00 00 00 00 00
:
:
:
................
................
................
................
{AX;+000,+000,+0
0|}{D0760,1100,0
740|}{C|}{LC;003
0,0020,0030,0660
0,2|}{LC;0070,0
020,0070,0660,0,
9|}{LC;0050,0020
DEFGHIJ|}{PC10;0
350,0400,1,1,K,0
0,B=ABCDefghijkl
mnop|}{PV02;0330
0660,0270,0250,
A,00,B=B|}{PV03;
;0900,0180,T,H,0
5,A,0=1234567890
ABCDE|}.........
Receive Buffer Size
NOTE:
If an error occurs while printing,
the printer stops printing and
shows an error message.
After clearing the error, the
printer does not resume printing
automatically.
Interface
203 dpi
305 dpi
RS-232C
6MB (393216 lines)
6MB (393216 lines)
Centronics
6MB (393216 lines)
6MB (393216 lines)
LAN
6MB (393216 lines)
6MB (393216 lines)
8KB (512 lines)
8KB (512 lines)
BASIC 1
BASIC 2
8KB (512 lines)
8KB (512 lines)
USB
6MB (393216 lines)
6MB (393216 lines)
RFID
8KB (512 lines)
8KB (512 lines)
Required Media Length
Interface
203 dpi
305 dpi
RS-232C
1189.2 m
1189.2 m
Centronics
1189.2 m
1189.2 m
LAN
1189.2 m
1189.2 m
BASIC 1
2m
2m
BASIC 2
2m
2m
1189.2 m
1189.2 m
USB
RFID
2m
2m
*: Media length required for printing all data in the receive buffer.
E2-28
2. PRINTER SETUP
ENGLISH VERSION EO1-33089
2.6 Printer Setting
2.6.8 Logging
USER SYSTEM MODE
<6>Z-MODE
<7>AUTO CALIB
<8>DUMP MODE
<9>LOG
The Log menu allows saving print logs in a USB memory.
(1) LOG
• PRINTER TO USB
Saves print logs in the USB memory.
A file is automatically created in the USB memory and named in the
following format based on the printer model and saved date.
/ATA0/LOG/B-EX4T1_LOG_1007291030.TXT
(e.g. B-EX4T Type1, 10:30, July 29, 2010)
NOTE:
If a file with the same name
already exists in the USB
memory, it will be overwritten.
E2-29
2. PRINTER SETUP
ENGLISH VERSION EO1-33089
2.6 Printer Setting
2.6.9 System Mode
How to enter the System Mode
Power ON while holding down
[FEED]&[PAUSE]
System Mode
Power OFF
Power ON while holding down
[MODE]
The System Mode consists of the following menus.
<1>DIAG.
Used to check and print the printer system information and
maintenance counter status.
<2>PARAMETER SET (⇒ Section 2.6.2)
Used to set the parameters for each printer function.
<3>ADJUST SET (⇒ Section 2.9)
Used to fine adjust the print position, cut position, print tone, etc.
<4>TEST PRINT (⇒ Section 2.8)
Used to perform print tests.
<5>SENSOR ADJUST
Used to check the sensor statuses and set each sensor.
<6>RAM CLEAR
Used to perform a RAM clear. DO NOT USE this menu.
<7>INTERFACE (⇒ Section 2.6.10)
Used to set the interface parameters.
<8>BASIC (⇒ Section 2.6.4)
Used to set the function of basic program when it is loaded to the
printer.
<9>FOR FACTORY
Used for an in-process inspection. DO NOT USE this menu.
<10>RFID
Used to set RFID related parameters.
<11>RTC (⇒ Section 2.6.11)
Used to set the date and time of the real time clock, enable or disable
the low battery check, and choose a real time renewal timing.
<12>Z-MODE (⇒ Section 2.6.5)
Same as BASIC
<13>USB MEMORY (⇒ Section 2.6.12)
Used to copy data to/from USB memory.
<14>RESET
Used to reset the printer.
E2-30
2. PRINTER SETUP
ENGLISH VERSION EO1-33089
2.6 Printer Setting
2.6.10 Interface Setting
SYSTEM MODE
<4>TEST PRINT
<5>SENSOR ADJUST
<6>RAM CLEAR
<7>INTERFACE
The Interface menu allows configuring printer interface parameters.
The following table shows the contents of the Interface menu.
Contents of the Interface Menu
Menu
Interface
Sub menu
NETWORK
USB
RS-232C
CENTRO.
E2-31
Parameter
LAN/WLAN
SNMP
SETTING
BASIC INFORMATION
IP ADDRESS
GATEWAY ADDRESS
SUBNET MASK
SOCKET PORT
PORT NUMBER
DHCP
DHCP CLIENT ID
DHCP HOST NAME
WLAN STANDARD
WLAN MODE
DEFAULT KEY
802.11B CHANNEL
802.11B BAUD
802.11G CHANNEL
802.11G BAUD
WLAN POWER SAVE
WINS
WINS ADDRESS
LPR
SPEED
DATA LENGTH
STOP BIT
PARITY
CONTROL
ACK/BUSY
INPU PRIME
PLUG & PLAY
2. PRINTER SETUP
ENGLISH VERSION EO1-33089
2.6 Printer Setting
2.6.10 Interface Setting
(Cont.)
2.6.10.1 Network Setting
(1) LAN/WLAN
•
•
•
•
OFF
ON (AUTO)
ON (LAN)
ON (WLAN)
LAN and Wireless LAN are disabled.
Automatically selected.
LAN is enabled.
Wireless LAN is enabled.
(2) SNMP
• OFF
• ON
SNMP is disabled.
SNMP is enabled.
(3) BASIC INFORMATION
The following information is displayed.
IP Address
Gateway address
Subnet mask
Socket port status
Socket port number
(4) IP ADDRESS
192
168
020
010
168
020
010
255
255
000
(5) GATEWAY ADDRESS
192
(6) SUBNET MASK
255
(7) SOCKET PORT
• OFF
• ON
Socket port is disabled.
Socket port is enabled.
E2-32
2. PRINTER SETUP
ENGLISH VERSION EO1-33089
2.6 Printer Setting
2.6.10 Interface Setting
(Cont.)
(8) PORT NUMBER
65535
65534
00001
00000
(9) DHCP
• OFF
• ON
DHCP is disabled.
DHCP is enabled.
(10) DHCP CLIENT ID
• ASCII
• HEX
DHCP client ID is entered with ASCII code. → c
DHCP client ID is entered with Hex. code. → d
c When ASCII is selected:
Enter 64 characters with ASCII code.
d When HEX is selected:
Enter 64 characters with Hex. code.
(11) DHCP HOST NAME
Enter 32 characters with ASCII code.
(12) WLAN STANDARD
• 11b/g
• 11b
• 11g
E2-33
2. PRINTER SETUP
ENGLISH VERSION EO1-33089
2.6 Printer Setting
2.6.10 Interface Setting
(Cont.)
(13) WLAN MODE
This parameter is to choose the connection mode and authentication.
ADHOC
OPEN
SHARED
INFRA
Not used
OPEN
SHARED
802.1x
OPEN
TLS
TTLS
LEAP
PEAP
MD5
EAP-FAST
SHARED KEY
EAP-MD5
NETWORK EAP
WPA
OPEN
NETWORK EAP
WPA-PSK
WPA2
OPEN
NETWORK EAP
WPA2-PSK
E2-34
TLS
TTLS
LEAP
PEAP
EAP-FAST
TLS
TTLS
LEAP
PEAP
EAP-FAST
OFF
WEP40
WEP104
WEP40
WEP104
OFF
WEP40
WEP104
WEP40
WEP104
WEP40
WEP104
WEP40
WEP104
WEP40
WEP104
WEP40
WEP104
WEP40
WEP104
WEP40
WEP104
WEP40
WEP104
WEP40
WEP104
2. PRINTER SETUP
ENGLISH VERSION EO1-33089
2.6 Printer Setting
2.6.10 Interface Setting
(Cont.)
(14) DEFAULT KEY
This parameter is to choose a WEP key.
4
1
(15) 802.11b CHANNEL
This parameter is to choose a channel for 802.11b WLAN.
14
1
(16) 802.11b BAUD
This parameter is to choose a baud rate for 802.11b WLAN.
•
•
•
•
11M
5.5M
2M
1M
(17) 802.11g CHANNEL
This parameter is to choose a channel for 802.11g. WLAN.
14
1
(18) 802.11g BAUD
This parameter is to choose a baud rate for 802.11g WLAN.
•
•
•
•
•
•
•
•
•
•
•
•
54M
48M
36M
24M
18M
12M
9M
6M
11M
5.5M
2M
1M
E2-35
2. PRINTER SETUP
ENGLISH VERSION EO1-33089
2.6 Printer Setting
2.6.10 Interface Setting
(Cont.)
(19) WLAN POWER SAVE
This parameter is to choose whether to enable the power save function
while WLAN communication.
• OFF
• ON
Power save function is disabled.
Power save function is enabled.
(20) WINS
• OFF
• ON (MANUAL)
• ON (DHCP)
WINS is disabled.
WINS is enabled. (Manual)
WINS is enabled. (DHCP)
(21) WINS ADDRESS
The WINS address is displayed.
(22) LPR
• OFF
• ON
LPR is disabled.
LPR is enabled.
2.6.10.2 USB
(1) USB SERIAL ID
• OFF
• ON
USB serial ID is disabled.
USB serial ID is enabled.
2.6.10.3 RS-232C
(1) SPEED
•
•
•
•
•
•
2400 bps
4800 bps
9600 bps
19200 bps
38400 bps
115200 bps
E2-36
2. PRINTER SETUP
ENGLISH VERSION EO1-33089
2.6 Printer Setting
2.6.10 Interface Setting
(Cont.)
(2) DATA LENGTH
• 8 bits
• 7 bits
(3) STOP BIT
• 1 bit
• 2 bits
(4) PARITY
• NONE
• EVEN
• ODD
(5) CONTROL
•
•
•
•
•
XON+READY AUTO
XON+XOFF AUTO
READY/BUSY RTS
XON+XOFF
READY/BUSY
XON/XOFF mode
XON/XOFF+READY/BUSY mode
RTS mode
XON/XOFF mode
READY/BUSY mode
2.6.10.4 CENTRO.
(1) ACK/BUSY
This parameter is to choose an ACK/BUSY timing.
• TYPE1
• TYPE2
A rise of ACK signal and a release of BUSY occur at the
same time.
A fall of ACK signal and a release of BUSY occur at the
same time.
(2) INPUT PRIME
This parameter is to choose whether to enable a rest operation when
INIT signal is ON.
• OFF
• ON
(3) PLUG & PLAY
• OFF
• ON
E2-37
2. PRINTER SETUP
ENGLISH VERSION EO1-33089
2.6 Printer Setting
2.6.11 Real Time Clock (RTC) The RTC menu allows setting the date and time, enabling the battery
check function, and selecting the RTC data renewal timing while printing.
SYSTEM MODE
<8>BASIC
<9>FOR FACTORY
<10>RFID
<11>RTC
The Real Time Clock Setting is effective only when an optional RTC &
USB Host Interface Card, B-EX700-RTC-QM-R, is installed.
(1) DATE TIME
This parameter is to set date and time.
YY/MM/DD
00
00
00
Hh:mm:ss
00
00
00
[RIGHT]
(2) BATTERY CHECK
This parameter is to choose whether or not to enable the low battery
check function.
• OFF
• ON
(3) RENEWAL
This parameter is to choose when date and time are updated while
printing.
• BATCH
• PAGE
E2-38
As the real time clock data is read only for the
first media in a batch the same time is printed on
the all media.
As the real time clock data is read at the start of
printing each media, a real time can be printed on
each media.
2. PRINTER SETUP
ENGLISH VERSION EO1-33089
2.6 Printer Setting
2.6.12 Copying Data to/from The USB Memory menu allows copying data from a USB memory to the
printer and saving data from the printer to a USB memory.
USB Memory
SYSTEM MODE
<10>RFID
<11>RTC
<12>Z-MODE
<13>USB MEMORY
USB memory can be used only when an optional RTC & USB Host
Interface Card, B-EX700-RTC-QM-R, is installed.
(1) USB TO PRINTER
This parameter is to copy data from a USB memory to the printer.
• COPIED DATA
• CONFIG FILE
Data including firmware (BOOT/MAIN/
CG/KANJI/HTML), storage area information,
and parameter settings
File containing firmware (BOOT/MAIN/
CG/KANJI/HTML)
1. When the file selection screen is displayed, choose a file to be copied.
2. The confirmation message is displayed.
3. The data is read from the USB memory. It takes 3 to 5 minutes to
read all information.
(2) PRINTER TO USB
This parameter is to save the firmware (BOOT/MAIN/CG/
KANJI/HTML), storage area information, and parameter settings to a
USB memory.
• ALL
1. The confirmation message is displayed.
2. The data is copied to the USB memory. It takes approx. 40 seconds to
save all information.
NOTE:
If a file with the same name
already exists in the USB
memory, it will be overwritten.
A file is automatically created in the USB memory and named in the
following format based on the printer model and saved date.
/ATA0/SYSTEM/B-EX4T1-T1105.DAT
(e.g. B-EX4T Type1, 305 dpi model, November 5)
E2-39
2. PRINTER SETUP
ENGLISH VERSION EO1-33089
2.7 Installing the Printer Drivers
2.7
Installing the Printer Drivers
2.7.1
Introduction
This chapter describes how to install the TOSHIBA printer driver for the TOSHIBA bar code printer on your
Windows host computer; install and delete the printer driver, the procedure for adding the LAN port, cautions
and limitations.
2.7.2
General Description
(1) Features
Once you install the TOSHIBA printer driver on your Windows host computer, you can use the TOSHIBA
bar code printer, as well as the easy-to-use general printers.
You can use this printer by connecting a USB cable, or a LAN cable to your host computer.
(2) System Requirements
To install the TOSHIBA printer driver on your host computer, the following system and environment are
required:
• Operating system:
• Hardware:
• Interface:
2.7.3
Windows 2000, Windows XP, Windows Server 2003, Windows Vista, Windows
Server 2008, Windows 7 or Windows Server 2008 R2
A DOS-/V (IBM PC/AT compatible) machine running an above operating system.
• USB interface
• LAN interface
Installing the Printer Driver
The installation procedure of this printer driver differs depending on the printer models and the connection
methods. Follow the procedure for the appropriate condition to install the printer driver.
If the older version of this printer driver has been already installed, be sure to uninstall it first, restart the printer,
and install the latest printer driver. See Section 2.7.10 Uninstalling the Printer Driver.
„ Installation method for each operating system
OS
Windows 2000
Windows XP
Windows Server
2003
Windows Vista
Connection method
Plug and Play is not used.
Plug and Play is used.
LAN
USB
Section 2.7.5 Installation under Section 2.7.7 Installation under Windows 2000
Windows 2000/XP/Server2003 (USB interface with plug and play enabled)
Section 2.7.8 Installation under Windows
XP/Server2003 (USB interface with plug and play
enabled.)
Section 2.7.6 Installation under Section 2.7.9 Installation under Windows
Windows Vista/Server2008/7
Vista/Server2008/7 (USB connection with plug and
play enabled)
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2. PRINTER SETUP
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2.7 Installing the Printer Drivers
2.7.4 Preparation for Installation
(1) Access Toshiba TEC web site at the following address and download the printer driver install file
“TPCL72M2E.exe” to the local disc.
http://www.toshibatec-ris.com/products/barcode/download/driver_agreement.html
Note: If you do not agree with the Software License Agreement, you cannot download the file.
(2)
Double-click the downloaded “TPCL72M2E.exe”,
and the “TPCL PRINTER DRIVER – Installshield
Wizard” is displayed. Click the [Next] button.
Note: Log on as the user with administrative
privilege.
When the User Account Control screen is
displayed under Windows
Vista/Server2008/7/Server2008R2, click on
the “Allow”.
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2.7 Installing the Printer Drivers
(3) The “Software License Agreement” is displayed.
Select “I accept the terms of the license
agreement” and click the [Next] button.
Note: If you do not agree with the Software
License Agreement, you cannot download
the file.
(4) When you click the [Install] button, the printer
driver install file is created in “C:\TEC_DRV”.
Note: The folder name cannot be changed from
“C:\TEC_DRV”.
(5) When the installation is completed, click the
[Finish] button.
Note: In the case of Windows Vista/Server2008/7/
Server2008R2, the screen on the right will
appear. Click the “Install this driver
software anyway”.
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2.7 Installing the Printer Drivers
2.7.5 Installation under Windows 2000/XP/Server2003
(1) Turn on the PC.
Note: Log on as the user with administrative privilege.
(2) Select the “Start”, “Printer and FAX” to show the printer folder.
Supplement: In the case of Windows 2000, select “Start”, “Setting”, and “Printer”. If the “Printer and
FAX” folder is not found, click the “Control Panel” and select the “Printer and FAX”.
In the case of the category view, click the “Printer and Other Hardware” and select the
“Printer and FAX”.
(3) Select the “Add printer” from the File menu. The “Add Printer Wizard” is displayed.
(4) Click the [Next] button in the “Add Printer
Wizard”.
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2.7 Installing the Printer Drivers
(5) Select the “Local printer attached to this
computer” and click the [Next] button.
Note: Do not check the “Automatically detect and
install my Plug and Play printer” checkbox.
Even in the case of specifying the network printer
or a printer connected to other PC, be sure to
choose the local printer in this step. This setting is
changed after the installation is completed.
(6) Specify a printer port and click the [Next] button.
(7) When the “Install Printer Software” screen
appears, click the [Have Disk] button.
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2.7 Installing the Printer Drivers
(8) Specify the printer driver install folder
(C:/TEC_DRV) created in Section 2.7.4
Preparation for Installation, and click the [Open]
button. Select the “TEC.inf” and click the [OK]
button.
(9) The list of the installable printer is displayed.
(10) Select the model to be installed, and click the [Next] button.
(Example: B-SA4T)
(11) Select the “Replace existing driver”, and click the
[Next] button.
Supplement:
This step will be omitted when the
printer driver is installed for the
first time.
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2.7 Installing the Printer Drivers
(12) Select whether or not to use the printer as a default
printer, then click the [Next] button.
(13) Select whether or not to share the printer with
other users on the network, then click the [Next]
button.
(14) Select whether or not to perform a print test, then
click the [Next] button.
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2.7 Installing the Printer Drivers
(15) When the “Completing the Add Printer Wizard” is
displayed, click the [Finish] button.
(16) When the screen on the right appears, click the
[Continue Anyway] button.
Note: “Digital Signature Not Found” message
may be displayed. In that case, click the
[Yes] button.
(17) Installation of the printer driver starts.
(18) When the installation is completed, a new printer icon will be added to the “Printer” folder.
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2.7 Installing the Printer Drivers
2.7.6 Installation under Windows Vista/Server2008/7/Server2008R2
(1) Turn on the PC.
Note: Log on as the user with administrative privilege.
(2) Select “Start”, “Control Panel”, “Hardware and Sound”, and “Printer” to open the printer folder.
Supplement: Entering “Printer” in the Search box of the Start menu causes the “Printer” to be shown in
the Program.
(3) Click the “Install a Printer” to start adding a printer.
(4) Select the “Add a local printer”.
(5) Select a printer port, and click the [Next] button.
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2.7 Installing the Printer Drivers
(6) When the screen on the right appears, select
“TEC” from the Manufacturer list.
(7) The list of the installable printer models are
displayed.
(8) Select a model to be installed, then click the [Next] button.
(9) Select the “Replace the current driver”, and click
the [Next] button.
Supplement: This step will be omitted when the
printer driver is installed for the first
time.
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2.7 Installing the Printer Drivers
(10) Select whether or not to use the printer as a default
printer, then click the [Next] button.
(11) Installation starts.
(12) When the installation is completed, the “Add
Printer” screen is displayed. At this time, a new
printer icon is added to the “Printer” folder. Click
the [Finish] button.
If you want to perform a print test, click the [Print
a test page] button.
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2.7 Installing the Printer Drivers
2.7.7 Installation under Windows 2000 (USB with Plug & Play Enabled)
(1) Turn on the PC.
Note: Log on as the user with administrative privilege.
(2) Turn on the printer and connect it to the PC with a USB cable.
(3) “USB DEVICE” is detected and “USB Print support” is automatically installed.
(4) After a while, the “Found New Hardware Wizard”
is displayed. Click the [Next] button.
(5) Select the “Search for a suitable driver for my
device (recommended)”, and click the [Next]
button.
(6) Check the “Specify a location” checkbox, then
click the [Next] button.
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2.7 Installing the Printer Drivers
(7) Click the [Browse] button. Specify the folder
(C:\TEC_DRV) created in Section 2.7.4, and click
the [Next] button.
(8) Make sure the driver of this device has been
detected, then click the [Next] button.
(9) When the screen on the right is displayed, click the
[Yes] button.
(10) When the “Completing the Found New
Hardware Wizard” is displayed, click the
[Finish] button.
(11) When the installation is completed, a new printer icon is added to the Printer folder.
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2.7 Installing the Printer Drivers
2.7.8 Installation under Windows XP/Server2003 (USB with Plug & Play enabled)
(1) Turn on the PC.
Note: Log on as the user with administrative privilege.
(2) Turn on the printer, and connect it to the PC with a USB cable.
(3) “USB DEVICE” is detected, and the “USB Print Support” is automatically installed.
(4) After a while, new devices are detected.
(5) When the “Found New Hardware Wizard” is
displayed, select “Install from a list or specific
location [Advanced]” and click the [Next] button.
(6) Select the “Search for the best driver in these
locations”, check the “Include this location in the
search” checkbox, and click the [Browse] button.
Specify the folder (C:\TEC_DRV) created in
Section 2.7.4, and click the [Next] button.
(7) When the screen on the right appears, click the
[Continue Anyway] button.
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2. PRINTER SETUP
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2.7 Installing the Printer Drivers
(8) When the “Completing the Found New Hardware
Wizard” is displayed, click the [Finish] button.
(9) When the installation is completed, a new printer icon is added to the Printer folder.
2.7.9 Installation under Windows Vista/Server 2008/7/Server2008R2 (USB with Plug &
Play Enabled)
(1) Turn on the PC.
Note: Log on as the user with administrative privilege.
(2) Turn on the printer and connect it to the PC with a USB cable.
(3) Installation of the device driver software is automatically started.
(4) After a while, the printer driver installation is completed.
(5) When the installation is completed, a new printer icon is added to the Printer folder.
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2.7 Installing the Printer Drivers
2.7.10 Uninstalling the Printer Driver
1) To delete the printer drivers except for V6.5 Build75 and V6.5 Build77
In the following cases, be sure to uninstall the printer driver using the procedure below.
• When the same version is installed again.
• When an older version has been already installed.
• When the installation is canceled on the way or when the [No] is selected at a confirmation of the digital
signature.
• When the printer driver cannot be installed for some reason.
Notes: 1. When installing the printer driver with Plug & Play enabled, turn OFF the printer first.
2 When the printer driver is deleted, the information of the registered stocks and bar codes are also
deleted. This information can be saved in a file beforehand by using the export function, and
restored by using the import function after re-installation of the printer driver.
z Deleting the printer drivers except for V7.2 M-2
Before deleting the printer driver except for V7.2 M-2, follow the procedure described in Section 2.7.4
Preparation for Installation. Doing this causes the previously installed printer driver to be updated and
creates the shortcut of the Driver Wizard in the TPCL Printer Driver of TOSHIBA TEC folder.
However, it is not possible to update the printer driver which is older than V6.9.3 M-0. For such versions,
first delete “C:\TEC_DRV” folder, then conduct the Preparation for Installation. When the preparation is
completed, the shortcut of the “Driver Wizard” is created in the TPCL Printer Driver folder.
z How to uninstall the printer driver
(1) Select the “Start”, “All programs”, “TOSHIBA
TEC”, “TPCL Printer Driver”, and “Driver
Wizard”.
Note: Log on as the user with administrative
privilege.
Exit the all Windows applications before
performing the above operation. Confirm
that there is no print job in the spooler, then
close the spooler and the printer folder.
In the case of Windows Vista/Server
2008/7/Server2008R2, the User Account Control
screen may appear. In that case, click the [Allow].
(2) Select the “Remove printer drivers”, and click
the [Next] button.
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2.7 Installing the Printer Drivers
(3) Select the “Automatically remove all TEC
Printer Drivers”, and click the [Next] button.
(4) Click the [Finish] button to start to delete the
printer drivers.
(5) When the “Restart System” screen is displayed,
click the [Restart] button.
(6) When the printer driver is deleted successfully, the
screen on the right is displayed.
Note: If the deletion of the printer driver failed,
retry from Steps 1 to 5 until the deletion
succeeds.
Note: In the case a network printer has been installed in multiple user accounts under Windows
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2. PRINTER SETUP
ENGLISH VERSION EO1-33089
2.7 Installing the Printer Drivers
Vista/server 2008/7/Server2008R2, it is not possible to delete the printer driver. First, delete the
printer icon from each user account, then delete the printer driver.
z Deleting the setup information configured during the preparation
(1) Select the “Start”, “Control Panel”, and “Add/Remove Programs”.
Note: Log on as the user with administrative privilege.
(2) Select the “TPCL Printer Driver Vx.x (version)” or “TEC Printer Driver Install file” from the list, then
click the [Delete] button.
(3) When the confirmation message is displayed, click the [Yes] button.
(4) When the “Uninstall completed” screen appears, click the [Finish] button.
2) To delete the V6.5 Build75 or V6.5 Build77
(1) Select the “Start”, “Control Panel”, and “Add/Remove Programs”.
Note: Log on as the user with administrative privilege.
(2) Select the “TEC **** printer” from the “Edit/Remove Programs”, and click the [Add and delete].
(**** indicates a printer model name. For example, B-SA4T, etc.)
(3) Confirm that the selected file in the “File Delete confirmation” window is correct, then click the [Yes]
button.
(4) When “Uninstall completed” is displayed, click the [OK] button.
Note: If you deleted the printer icon without performing Steps 1 to 4 above, delete the setup information
through the “Add/Remove Programs” after re-installing the printer driver.
(5) When the deletion is completed, reboot the PC.
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2.8 Print Test
2.8
Print Test
After your operating environment has been set, perform a print test.
1. Perform a print test by using the Printer Driver or an Issue Command.
The printer driver’s Properties screen allows you to set the
communication conditions, media size, and other printing conditions
in accordance with your operating environment. For details, refer to
the Help for the Windows Printer Drivers screen.
Example: Stock tab display of the Printer Driver’s Properties Screen
Print Method
Sensor
Label Gap
Issue Mode
Post-print Action
(Cut)
Print Speed
Fine Adjustment
Print Method:
Sensor:
Issue Mode:
Post-print Action:
Fine Adjustment:
Direct thermal or thermal transfer is selectable.
Media sensor type is selectable.
Batch, strip or cut is selectable.
Whether to use the cutter or not is selectable.
Adjustment values for the feed amount, cut/strip
position, etc. can be set.
2. Confirm the print test result.
•
When a print start position, cut/strip position, or print tone needs to
be adjusted: ⇒ Section 2.9 Position and Print Tone Fine
Adjustment
•
When pre-printed media is used, and if a print start position is not
properly detected: ⇒ Section 2.10 Threshold Setting
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2.8 Print Test
2.8
Print Test (Cont.)
„ When using a Strip Module or an optional Cutter Module
It is necessary to set the issue mode, cut/strip position, etc. on the Printer
Driver or with TPCL (TEC Printer Command Language) in accordance
with your printing condition.
For details of the TPCL, refer to the B-EX4T/EX6T Series External
Equipment Interface Specification.
Regarding how to use the Printer Driver, refer to the Help for the
Windows Printer Drivers screen.
To gain maximum performance and life from the Cutter Module or Strip
Module, periodic cleaning is required.
Before starting a cleaning, be sure to TURN OFF the printer to avoid risk
of injury.
For details of cleaning, refer to Section 4.1.3 Optional Cutter Module.
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2.9 Position and Print Tone Fine Adjustment
2.9 Position and Print
Tone Fine
Adjustment
Power OFF
Power ON
This section describes how to fine adjust a print start position, cut/strip
position, reverse feed amount, print tone, and ribbon motor torque.
When a fine adjustment is required, follow the procedure below.
ONLINE Mode
[PAUSE]
PAUSE state
Hold down [RESTART]
User System Mode
•
Hold down [MODE]
•
•
•
•
•
•
•
•
2.9.1 Fine Adjustment
USER SYSTEM MODE
<1>RESET
<2>PARAMETER SET
<3>ADJUST SET
<4>LAN/WLAN
Reset
Parameter setting (⇒Section 2.6.2)
Fine adjustment (⇒Section 2.9)
LAN/WLAN (⇒Section 2.6.3)
BASIC (⇒Section 2.6.4)
Z-MODE (⇒Section 2.6.5)
AUTO calibration (⇒Section 2.6.6)
Dump mode (⇒Section 2.6.7)
Log (⇒Section 2.6.8)
Contents of the Fine Adjustment Menu
Menu
Adjust set
Parameter
FEED ADJ.
CUT ADJ.
BACK ADJ.
X ADJUST
TONE ADJ. (TRANS.)
TONE ADJ. (DIRECT)
RBN ADJ. <FW>
RBN ADJ. <BK>
THRESHOLD <REFL.>
THRESHOLD <TRANS.>
Adjusts the feed amount to the
print start position
Adjusts the cut or strip position.
Adjusts the reverse feed amount.
Adjusts the print position in X
coordinate (horizontal direction)
Adjusts the print tone for thermal
transfer printing.
Adjusts the print tone for direct
thermal printing.
Adjusts the ribbon take-up motor
drive voltage.
Adjusts the ribbon feed motor
drive voltage.
Sets a fine adjustment value for the
threshold for the reflective sensor.
Sets a fine adjustment value for the
threshold for the transmissive
sensor.
NOTE:
The printer driver’s properties screen also has Parameter Fine Adjustment
menu.
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2.9 Position and Print Tone Fine Adjustment
2.9.1 Fine Adjustment(Cont.)
(1) FEED ADJ.
Print start position is shifted by fine adjusting the feed amount.
50.0mm
49.9mm
-49.9mm
-50.0mm
• Example of Print Start Position Fine Adjustment
When setting +3.0 mm
Compared with “+0.0mm” position, the print start
position is shifted forward.
Feed Direction
One label
Print Start Position
3mm
When setting +0.0 mm
Feed Direction
When setting –3.0 mm
Compared with “+0.0mm” position, the print start
position is shifted backward.
One label
Print Start Position
3mm
Feed Direction
One label
Print Start Position
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2.9 Position and Print Tone Fine Adjustment
2.9.1 Fine Adjustment(Cont.)
(2) CUT ADJ.
Cut position or peel-off position is shifted by fine adjusting the feed
amount.
50.0mm
49.9mm
-49.9mm
-50.0mm
• Example of Cut Position Fine Adjustment
When setting +3.0 mm
Compared with “+0.0mm” position, the cut position
is shifted forward.
Feed Direction
3mm
Cut Position
When setting +0.0 mm
Feed Direction
3mm
When setting –3.0 mm
Compared with “+0.0mm” position, the cut position
is shifted backward.
Cut Position
Feed Direction
Cut Position
• Example of Peel-off Position Fine Adjustment
Print Head
When setting +3.0 mm
Compared with “+0.0mm” position, the peel-off
position is shifted forward.
Label
Platen
Strip Plate
Backing Paper
When setting +0.0 mm
When setting –3.0 mm
Compared with “+0.0mm” position, the peel-off
position is shifted backward.
Feed Direction
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2. PRINTER SETUP
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2.9 Position and Print Tone Fine Adjustment
2.9.1 Fine Adjustment(Cont.)
(3) BACK ADJ.
Reverse feed amount to the next print start position is fine adjusted.
9.9mm
9.8mm
-9.8mm
-9.9mm
• Example of Reverse Feed Amount Fine Adjustment
When setting +3.0 mm
Compared with “+0.0mm” position, the print start position
after a reverse feed is shifted forward.
Feed Direction
Print Start Position after a
reverse feed
3mm
When setting +0.0 mm
Feed Direction
Print Start Position after a
reverse feed
When setting –3.0 mm
Compared with “+0.0mm” position, the print start position
after a reverse feed is shifted backward.
3mm
Feed Direction
Print Start Position after a
reverse feed
NOTE:
Depending on the print conditions, a label may not return to the home
position with a reverse feed, even if a reverse feed amount is specified to
the same length as the forward feed.
On the following conditions, the media may not return to the home
position, resulting in an error.
• The media sensor is used.
• The media pitch is almost the same as the distance between the print
head and the media sensors (75.5 mm.)
• A printer action includes a reverse feed (such as cut issues, strip issues,
and automatic forward feed standby.)
To prevent an error from occurring, the reverse feed amount needs to be
increased by performing the back feed fine adjustment in the positive (+)
direction.
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2.9 Position and Print Tone Fine Adjustment
2.9.1 Fine Adjustment(Cont.)
(4) X ADJUST
Print position in X-coordinate (horizontal direction) is fine adjusted.
99.5mm
99.4mm
-99.4mm
-99.5mm
• Example of X Coordinate Fine Adjustment
Top Down Printing
When setting –50.0 mm
Compared with “+0.0mm” position, the print position
is shifted to the left.
X
Y
ABC
Y
Bottom First Printing
50.0mm
X
When setting +0.0 mm
ABC
When setting +50.0 mm
Compared with “+0.0mm” position, the print position
is shifted to the right.
50.0mm
ABC
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2.9 Position and Print Tone Fine Adjustment
2.9.1 Fine Adjustment(Cont.)
(5) TONE ADJ.(TRANS.)
Print tone for the thermal transfer printing is fine adjusted.
+10
Darker
+9
+0
Standard
-19
-20
Lighter
(6) TONE ADJ.(DIRECT.)
Print tone for the direct thermal printing is fine adjusted.
+10
Darker
+9
+0
Standard
-19
-20
Lighter
(7) RBN ADJ.<FW>
When the ribbon is slack or wrinkled and printing is affected, fine
adjust the ribbon motor torque.
+10
High
+9
Motor torque
-14
-15
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2. PRINTER SETUP
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2.9 Position and Print Tone Fine Adjustment
2.9.1 Fine Adjustment (Cont.)
(8) RBN ADJ.<BK>
When the ribbon is slack or wrinkled and printing is affected, fine
adjust the ribbon motor torque.
+10
High
+9
Motor torque
-14
-15
NOTE:
When “0.0 V” is se for this
parameter, it is automatically
corrected to 1.0V (default)
after the power is turned OFF
then ON.
Low
(9) THRESHOLD <REFL.>
When you perform a threshold setting for the reflective sensor and found
the threshold needs to be adjusted, set a fine adjustment value.
This menu is accessible directly from the Threshold Setting Mode so that
the threshold can be manually set right away.
Manually set threshold = Peak voltage – The value set here
For details, refer to Section 2.10.
4.0V
3.9V
0.1V
0.0V
NOTE:
When “0.0 V” is se for this
parameter, it is automatically
corrected to 1.4V (default)
after the power is turned OFF
then ON.
(10) THRESHOLD <TRANS.>
When you perform a threshold setting for the Transmissive sensor and
found the threshold needs to be adjusted, set a fine adjustment value.
This menu is accessible directly from the Threshold Setting Mode so that
the threshold can be manually set right away. .
Manually set threshold = Peak voltage – The value set here
For details, refer to Section 2.10.
4.0V
3.9V
0.1V
0.0V
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2.10 Threshold Setting
2.10 Threshold Setting
To maintain a constant print position the printer uses the media sensor to
detect a print start position according to the difference of voltage between
a print area and a gap or black mark. When the media is pre-printed, the
darker (or more dense) inks can interfere with this process causing paper
jam errors.
To get around this problem, first, try an automatic threshold setting.
If the problem still occurs, then, the threshold voltage needs to be fine
adjusted.
Threshold is a voltage level by which the printer determines whether a
print area or a gap/a black mark is being detected by the media sensor.
The threshold is a boundary between a print area and a gap/black mark,
and should be a midpoint of their voltage levels.
Power OFF
Power ON
ONLINE Mode
[PAUSE]
PAUSE state
Hold down [PAUSE]
Threshold Setting Mode
•
•
Reflective sensor
Transmissive sensor
(1) Load the media to be used.
(2) Choose 1) or 2) depending on the sensor type to be used, then press
the [ENTER].
NOTES:
1. Failure to feed more than 1.5
labels may result in an
incorrect threshold setting.
2. A paper end or ribbon end
error cannot be detected
during paper feed.
(3) Hold down the [PAUSE] until more than 1.5 labels (tags) have been
fed.
The media will continue to be fed until the [PAUSE] is released. (An
automatic threshold setting for the selected sensor is completed by
this operation.)
(4) The result of the threshold setting is displayed.
Sensor type
Result (Text)
Result (Graph)
Key operation guide
(e.g.: Succeeded)
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(e.g: Failed)
2.PRINTER SETUP
ENGLISH VERSION EO1-33089
2.10 Threshold Setting
2.10 Threshold Setting
(Cont.)
Display example
1
2
3
NOTE:
To make a threshold value set
in this section effective, select
the Transmissive Sensor (when
using pre-printed media) or
Reflective Sensor (when using
manual threshold value) in
Issue Command or the printer
driver.
4
5
6
Explanation
Result: OK (Mid.)
Threshold is at the midpoint between the
peak and the baseline.
Result: OK (High)
Threshold is near the peak voltage.
Adjusting the threshold to the midpoint
between the peak and the baseline enables
more accurate detection.
Result: OK (Low)
Threshold is near the baseline voltage.
Adjusting the threshold to the midpoint
between the peak and the baseline enables
more accurate detection.
Failed (1)
The media sensor cannot detect a gap/black
mark. Sensor adjustment is required.
(⇒Section 2.11)
Failed (1)
The media sensor cannot detect a gap/black
mark. (Threshold ≤ Baseline) Sensor
adjustment is required. (⇒Section 2.11)
Failed (2)
Detection by the media sensor is disabled.
Sensor adjustment is required. (⇒Section
2.11)
(5) Press the [RIGHT] to see the details.
(e.g: Succeeded)
NOTE:
The threshold can be manually
set as follows:
Manually set threshold =
Peak voltage – Threshold fine
adjustment value
e.g.) When Peak=3.5V and
Fine adjustment value=1.0V,
the threshold will be set to
2.5V.
(e.g.: Failed)
Sensor type
Peak voltage
Threshold voltage
Baseline voltage
Key operation guide
(6) To return to the previous display, press the [LEFT].
To adjust the threshold, press the [RIGHT]. The threshold fine
adjustment screen in ADJUST SET menu appears.
Set a value and press the [ENTER].
(7)
The result after manually setting the threshold is displayed.
E2-68
2.PRINTER SETUP
ENGLISH VERSION EO1-33089
2.11 Sensor Setting
2.11 Sensor Setting
If a paper jam error still occurs even after a threshold setting has been
performed, register the voltage level of media to the media sensor.
Power OFF
Turn on the power while holding down
[FEED] & [PAUSE] or [MODE].
•
System Mode
•
•
•
•
•
•
•
•
•
•
•
•
SYSTEM MODE
<2>PARAMETER SET
<3>ADJUST SET
<4>TEST PRINT
<5>SENSOR ADJUST
Self diagnosis
Parameter setting
Fine adjustment
Test print
Sensor adjustment
RAM clear
Interface setting
BASIC mode
RFID setting
Real Time Clock
Z-MODE
USB memory
Reset
Contents of the Sensor Adjust Menu
Menu
Sensor
Adjust
Parameter
TEMPERATURE
REFLECT
TRANS.
PE REFL./TRANS.
RIBBON
E2-69
Displays the ambient temperature and
print head temperature.
Registers the voltage level of tag paper’s
print area to the reflective sensor.
Registers the voltage level of label gap to
the transmissive sensor.
Registers the voltage level of no paper to
the reflective/transmissive sensor.
Registers the voltage level of ribbon to the
ribbon end sensor.
2.PRINTER SETUP
ENGLISH VERSION EO1-33089
2.11 Sensor Setting
2.11 Sensor Setting
(Cont.)
(1) REFLECT
1. Select “REFLECT” from the Sensor Adjust menu.
2. Place the tag paper to be used on the reflective sensor so that the
sensor can detect a print area.
3. Hold down the [ENTER] for 3 seconds or more.
4. When registration of the “print area level” is completed, “Adjust
Complete” is displayed and an asterisk is shown on the right side
of the voltage.
(2) TRANS.
1. Select “TRANS.” from the Sensor Adjust menu.
2. Remove some labels and place the backing paper so that the
Transmissive sensor can detect it.
3. Hold down the [ENTER] for 3 seconds or more.
4. When registration of the “label gap level” is completed, “Adjust
Complete” is displayed and an asterisk is shown on the right side
of the voltage.
(3) PE REFL./TRANS.
1. Select “PE REFL./TRANS.” from the Sensor Adjust menu.
2. Remove any media from the media sensor.
3. Hold down the [ENTER] for 3 seconds or more.
4. When registration of the “no media level” is completed, “Adjust
Complete” is displayed and an asterisk is shown on the right side
of the voltage.
E2-70
3. ON LINE MODE
ENGLISH VERSION EO1-33089
3.1 Key Functions
3. ON LINE MODE
This chapter describes usage of the keys on the Operation Panel in On
Line mode.
When the printer is in On Line mode and connected to a host computer,
the normal operation of printing images on labels or tags can be
accomplished.
3.1 Key Functions
„ Key functions in the online mode
Key
[FEED]
PAUSE
FEED
RESTART
MODE
UP
LEFT
CANCEL
[RESTART]
RIGHT
ENTER
DOWN
[PAUSE]
[MODE]
[CANCEL]
[ENTER]
[UP]
[DOWN]
[LEFT]
[RIGHT]
Function
(1) Feeds one piece of paper.
(2) Prints the data in the image buffer on one label
according to the system mode setting.
(3) Closes the help message.
(1) Resumes printing after a temporary stop of label
printing or after an error.
(2) Places the printer in the usual initial state which
is obtained when the power is turned on.
(3) Places the printer in the user system mode.
(4) Closes the help message.
(1) Stops label printing temporarily.
(2) Programs the threshold values.
(3) Closes the help message.
(1) Places the printer in the user system mode.
(2) Closes the help message.
(1) Clears the job.
(2) Displays previous help message page.
(1) Displays next help message page.
(2) Closes the help message.
(1) Scrolls up
(1) Scrolls down
(1) Displays previous help message page.
(1) Displays next help message page.
E3- 1
3. ON LINE MODE
ENGLISH VERSION EO1-33089
3.2 LCD
3.2 LCD
Online state
(1)
(2)
(3)
(4)
(5) (6) (7) (8) (9)
Error state
(10)
(11)
(12)
No.
Description
(1) Model name and firmware version
(2) Message
(3) The number of labels printed
(4) IP address (only when LAN/WLAN is enabled.)
(5) Radio intensity (only when WLAN is enabled.)
Indicates the radio intensity in 4 levels.
(6) WLAN connection (only when WLAN is enabled.)
▪ Lights up when connecting to an access point.
▪ Flashes while roaming.
▪ Goes off when disconnected.
(7) Data transmission
Appears while receiving data from the host.
(8) RFID (only when RFID module is installed.)
▪ Appears when a communication between the printer and the
RFID module is enabled.
▪ Flashes while communicating with the RFID module.
(9) Ribbon near end
Flashes when a ribbon near end state is detected.
(10) The number of remaining labels to print
(11) Error description and solution
(12) Help guide
Appears when a help guide message is provided. Press the
[RIGHT] key to see the help guide message.
E3- 2
3. ON LINE MODE
ENGLISH VERSION EO1-33089
3.3 Operation Example
3.3 Operation Example
„ Online Mode
Idling or normal issuing
When [RESTART] key is pressed,
the printer resumes printing if there
is remaining data.
When [PAUSE] key is
pressed while printing:
Printing is stopped.
If the print head is
opened during idling:
Close the print head.
Help guide is displayed.
Press [RIGHT] key
Help guide message for head open
Load media.
When [RESTART] key is pressed, the
printer resumes printing if there is
remaining data.
If an error occurs
while printing:
Printing is stopped and
Help guide is displayed.
Press [RIGHT] key
Help guide message for no paper
E3- 3
3. ON LINE MODE
ENGLISH VERSION EO1-33089
3.3 Operation Example
3.3 Operation Example (Cont.)
„ Help Guide Message
Idling or normal issuing
Load media.
When [RESTART] key is pressed, the
printer resumes printing if there is
remaining data.
If an error occurs
while printing:
Printing is stopped and
Help guide is displayed.
[RIGHT] or [ENTER]
Cause of the error
[LEFT] or
[CANCEL]
Troubleshooting
[LEFT] or
[CANCEL]
How to restore to online
E3- 4
[RIGHT] or
[ENTER]
[RIGHT] or
[ENTER]
[RIGHT] or
[ENTER]
3. ON LINE MODE
ENGLISH VERSION EO1-33089
3.3 Operation Example
3.3
Operation Example (Cont.)
„ Cancellation of Print Job
While [CANCEL] is held down, the received data is discarded.
(Quick reset)
Idling or normal issuing
When [PAUSE] key is
pressed while printing:
Hold down [CANCEL] for 3 sec. or more.
If an error occurs while
printing:
Hold down [CANCEL] for 3 sec. or more.
E3- 5
4. MAINTENANCE
ENGLISH VERSION EO1-33089
4.1 Cleaning
4. MAINTENANCE
1.
2.
3.
4.
WARNING!
Be sure to disconnect the
power cord before
performing maintenance.
Failure to do this may
cause an electric shock.
To avoid injury, be careful
not to pinch your fingers
while opening or closing
the cover and print head
block.
The print head becomes
hot immediately after
printing. Allow it to cool
before performing any
maintenance.
Do not pour water directly
onto the printer.
This chapter describes how to perform routine maintenance.
To ensure the continuous high quality operation of the printer, you should
perform a regular maintenance routine. For high throughput it should be
done on a daily basis. For low throughput it should be done on a weekly
basis.
4.1 Cleaning
To maintain the printer performance and print quality, please clean the
printer regularly, or whenever the media or ribbon is replaced.
4.1.1 Print Head/Platen/
Sensors
1. Turn off the power and unplug the printer.
2. Open the Top Cover.
3. Turn the Head Lever to Free position, then release the Ribbon Shaft
Holder Plate.
4. Open the Print Head Block.
5. Remove the ribbon and media.
CAUTION!
1. Do not use any volatile
solvent including thinner
and benzene, as this may
cause discoloration to the
cover, print failure, or
breakdown of the printer.
2. Do not touch the Print
Head Element with bare
hands, as static may
damage the Print Head.
CAUTION!
When cleaning the print head, be careful not to damage the print head
with a hard object like a watch or a ring.
Care must be taken not to allow
the metal or glass part of a watch
to touch the print head edge.
Care must be taken not to allow a
metal object like a ring to touch
the print head edge.
Since the print head element can be easily damaged by shock, please
treat it carefully by not hitting a hard object against it.
E4- 1
4. MAINTENANCE
ENGLISH VERSION EO1-33089
4.1 Cleaning
4.1.1 Print Head/Platen/
Sensors (Cont.)
NOTE:
Please purchase the Print Head
Cleaner from your authorised
TOSHIBA TEC service
representative.
6. Clean the Print Head Element with a Print Head Cleaner or a cotton
swab or soft cloth slightly moistened with alcohol.
Print Head
Pinch Roller
Print Head
Element
Feed Roller
Platen
Black Mark Sensor/
Feed Gap Sensor
7. Wipe the Platen, Feed Roller, and Pinch Roller with a soft cloth
slightly moistened with alcohol. Remove dust or foreign substances
from the internal part of the printer.
8. Wipe the Feed Gap Sensor and Black Mark Sensor with a dry soft
cloth.
4.1.2 Covers and Panels
CAUTION!
1. DO NOT POUR WATER
directly onto the printer.
2. DO NOT APPLY cleaner
or detergent directly onto
any cover or panel.
3. NEVER USE THINNER
OR OTHER VOLATILE
SOLVENT on the plastic
covers.
4. DO NOT clean the panel,
covers, or the supply
window with alcohol as it
may cause them to
discolour, loose their
shape or develop
structural weakness.
Wipe the covers and panels with a dry soft cloth or a cloth slightly
moistened with mild detergent solution.
E4- 2
4. MAINTENANCE
ENGLISH VERSION EO1-33089
4.1 Cleaning
4.1.3 Optional Cutter Module The disc cutter and rotary cutter are available as an option. They are both
WARNING!
1. Be sure to turn the power
off before cleaning the
Cutter Module.
2. As the cutter blade is
sharp, care should be
taken not to injure yourself
while cleaning.
cleaned in the same way. When removing the Cutter Cover of the rotary
cutter unit, remove the screws from the bottom of the cover.
1.
2.
3.
4.
Loosen the two Plastic Head Screws to remove the Cutter Cover.
Remove the jammed paper.
Clean the Cutter with a soft cloth slightly moistened with alcohol.
Attach the Cutter Cover.
Plastic Head Screw
Cutter Unit
E4- 3
5. TROUBLESHOOTING
ENGLISH VERSION EO1-33089
5.1 Error Messages
5. TROUBLESHOOTING
This chapter lists the error messages, possible problems, and their solutions.
WARNING!
If a problem cannot be solved by taking the actions described in this chapter, do not attempt to repair the
printer. Turn off and unplug the printer, then contact an authorised TOSHIBA TEC service representative
for assistance.
5.1 Error Messages
NOTES:
• If an error is not cleared by pressing the [RESTART] key, turn the printer off and then on.
• After the printer is turned off, all print data in the printer is cleared.
• “****” indicates the number of unprinted media. Up to 9999 (in pieces).
Error Messages
HEAD OPEN
HEAD OPEN ****
COMMS ERROR
PAPER JAM ****
Problems/Causes
The Print Head Block is opened in
Online mode.
Feeding or printing has been attempted
with the Print Head Block open.
A communication error has occurred.
Solutions
Close the Print Head Block.
3. Wrong Media Sensor is selected for
the media being used.
3. Turn the printer off and then on. Then
select the Media Sensor for the media
being used. Finally resend the print
job.
4. Adjust the sensor position. Then press
the [RESTART] key.
⇒ Section 2.3.1.
5. Replace the loaded media with one
that matches the programmed size
then press the [RESTART] key, or
turn the printer off and then on, select
a programmed size that matches the
loaded media. Finally resend the print
job.
6. Refer to Section 2.10 to set the
threshold. If this does not solve the
problem, turn off the printer, and call a
TOSHIBA TEC authorised service
representative.
Close the Print Head Block. Then press
the [RESTART] key.
Make sure the interface cable is correctly
connected to the printer and the host, and
the host is turned on.
1. The media is jammed in the media 1. Remove the jammed media, and clean
the Platen. Then reload the media
path. The media is not fed smoothly.
correctly. Finally press the
[RESTART] key.
⇒ Section 5.3.
2. Reload the media correctly. Then
2. The media is not loaded properly.
press the [RESTART] key.
⇒ Section 2.3.
4. The Black Mark Sensor is not
correctly aligned with the Black
Mark on the media.
5. Size of the loaded media is different
from the programmed size.
6. Media sensor has not been properly
calibrated for the media being used.
E5- 1
5. TROUBLESHOOTING
ENGLISH VERSION EO1-33089
5.1 Error Messages
5.1 Error Messages (Cont.)
Error Messages
CUTTER ERROR ****
Problems/Cause
1. The media is jammed in the cutter.
(Only when the cutter
module is installed on
the printer.)
NO PAPER
****
2. The Cutter Cover is not attached
properly.
1. The media has run out.
2. The media is not loaded properly.
3. The media sensor position has not
been adjusted properly.
4. Media sensor has not been properly
calibrated for the media being used.
RIBBON ERROR ****
5. The media is slack.
1. The ribbon is not fed properly.
2. The ribbon is not loaded.
3. The ribbon sensor has a problem.
NO RIBBON ****
The ribbon has run out.
REWIND FULL ****
The Built-in Rewinder Unit is full.
EXCESS HEAD TEMP
The Print Head has overheated.
HEAD ERROR
POWER FAILURE
There is a problem with the Print Head.
A momentary power failure has
occurred.
E5- 2
Solutions
1. Remove the jammed media. Then
press the [RESTART] key. If this
does not solve the problem, turn off
the printer, and call a TOSHIBA TEC
authorised service representative.
⇒ Section 4.1.3.
2. Attach the Cutter Cover properly.
1. Load new media. Then press the
[RESTART] key.
⇒ Section 2.3.1.
2. Reload the media correctly. Then
press the [RESTART] key.
⇒ Section 2.3.1.
3. Adjust the sensor position. Then press
the [RESTART] key.
⇒ Section 2.3.1.
4. Refer to Section 2.10 to set the
threshold. If this does not solve the
problem, turn off the printer, and call a
TOSHIBA TEC authorised service
representative.
5. Take up any slack in the media.
1. Remove the ribbon, and check the
status of the ribbon. Replace the
ribbon, if necessary. If the problem is
not solved, turn off the printer, and
call a TOSHIBA TEC authorised
service representative.
2. Load a ribbon.
⇒ Section 2.3.2
3. Turn off the printer and call a
TOSHIBA TEC authorised service
representative.
Load a new ribbon. Then press the
[RESTART] key.
⇒ Section 2.3.2.
Remove the backing paper from the BuiltIn Rewinder Unit. Then press the
[RESTART] key.
Turn off the printer, and allow it to cool
down (about 3 minutes). If this does not
solve the problem, call a TOSHIBA TEC
authorised service representative.
Replace the Print Head.
Check the power source which supplies
power to the printer. If the rating is not
correct, or if the printer shares the same
power outlet with other electrical
appliances that consume large amounts of
power, change the outlet.
5. TROUBLESHOOTING
ENGLISH VERSION EO1-33089
5.1 Error Messages
5.1
Error Messages (Cont.)
Error Messages
SYSTEM ERROR
MEMORY WRITE ERR.
FORMAT ERROR
MEMORY FULL
EEPROM ERROR
RFID WRITE ERROR
RFID ERROR
LOW BATTERY
SYNTAX ERROR
PASSWORD INVALID
Please Power OFF
Other error messages
Problems/Cause
1. The printer is used in a location
where it is subject to noise. Or, there
are power cords of other electrical
appliances near the printer or
interface cable.
2. The Power Cord of the printer is not
grounded.
3. The printer shares the same power
source with any other electrical
appliances.
4. An application software used on
your host computer has an error or
malfunction.
An error has occurred in writing to the
flash ROM/USB memory.
An error has occurred in formatting the
flash ROM/USB memory.
Saving failed because of an insufficient
capacity of the flash ROM/USB
memory.
Data cannot be read from/written to a
backup EEPROM properly.
The printer did not succeed in writing
data onto an RFID tag after having
retried for a specified times.
The printer cannot communicate with
the RFID module.
The voltage of the Real Time Clock
Battery is low level.
Turn the printer off, and then on again.
While the printer is in the Download
mode for upgrading the firmware, it
receives an improper command, for
example, a Issue Command.
A wrong password was entered
consecutively for three times.
A hardware or software problem may
have occurred.
Please inquire of the system administrator.
E5- 3
Solutions
1. Keep the printer and the interface
cables away from the source of noise
2. Ground the Power Cord.
3. Provide an exclusive power source for
the printer.
4. Confirm the host computer operates
properly.
Turn the printer off, and then on again.
Turn the printer off, and then on again.
Turn the printer off, and then on again.
Press the [RESTART] key.
Turn the printer off, and then on again.
If you would like to keep using the same
battery even after “LOW BATTERY”
error occurs, turn off the printer and start
it in the system mode. Set the date and
time for the RTC again. Reset the printer,
then place it in online. As long as the
power is on, this date and time will be
effective.
Call a TOSHIBA TEC authorised service
representative for replacement of the
battery.
Turn the printer off, and then on again.
Turn the printer off and then on. If this
does not solve the problem, turn off the
printer again, and call a TOSHIBA TEC
authorised service representative.
5. TROUBLESHOOTING
ENGLISH VERSION EO1-33089
5.2 Possible Problems
5.2 Possible Problems
This section describes problems that may occur when using the printer, and their causes and solutions.
Possible Problems
The printer will not
turn on.
The media is not fed.
Causes
1. The Power Cord is disconnected.
2. The AC outlet is not functioning
correctly.
3. The fuse has blown, or the circuit
breaker has tripped.
1. The media is not loaded properly.
2. The printer is in an error condition.
Pressing the [FEED]
key in the initial state
results in an error.
Nothing is printed on
the media.
A feed or an issue was attempted not on
the following default conditions.
Sensor type: Feed gap sensor
Printing method: Thermal transfer
Media pitch: 76.2 mm
1. The media is not loaded properly.
2. The ribbon is not loaded properly.
The printed image is
blurred.
The cutter does not
cut.
3. The print head is not installed
properly.
4. The combination of the ribbon and
media is not proper.
1. The combination of the ribbon and
media is not proper.
2. The Print Head is not clean.
1. The Cutter Cover is not attached
properly.
2. The media is jammed in the Cutter.
3. The cutter blade is dirty.
The Strip Module does
not remove labels from
the backing paper.
Label stock is too thin or the glue is too
sticky.
E5- 4
Solutions
1. Plug in the Power Cord.
2. Test with a power cord from another
electric appliance.
3. Check the fuse or breaker.
1. Load the media properly.
⇒ Section 2.3.1.
2. Solve the error in the message display.
(See Section 5.1 for more detail.)
Change the print condition by using the
printer driver or a print command so that
it corresponds to your printing conditions.
Then, clear the error state by pressing the
[RESTART] key.
1. Load the media properly.
⇒ Section 2.3.1.
2. Load the ribbon properly.
⇒ Section 2.3.2.
3. Install the print head properly. Close
the Print Head Block.
4. Select an appropriate ribbon for the
media type being used.
1. Select an appropriate ribbon for the
media type being used.
2. Clean the print head using the Print
Head Cleaner or a cotton swab slightly
moistened with ethyl alcohol.
1. Attach the Cutter Cover properly.
2. Remove the jammed paper.
⇒ Section 4.1.3.
3. Clean the cutter blade.
⇒ Section 4.1.3.
1. Refer to Section 7.1 Media and
change the label.
2. Set the Pre-strip function to ON.
⇒Section 2.6.2.
5. TROUBLESHOOTING
ENGLISH VERSION EO1-33089
5.3 Removing Jammed Media
5.3 Removing Jammed
Media
CAUTION!
Do not use any tool that may
damage the Print Head.
This section describes in detail how to remove jammed media from the
printer.
1. Turn off and unplug the printer.
2. Open the Top Cover.
3. Turn the Head Lever to Free position, then open the Ribbon Shaft
Holder Plate.
4. Open the Print Head Block.
5. Remove the ribbon and media.
Print Head Block
Ribbon Shaft Holder Plate
NOTE:
If you get frequent jams in the
cutter, contact a TOSHIBA TEC
authorised service
representative.
6. Remove the jammed media from the printer. DO NOT USE any sharp
implements or tools as these could damage the printer.
7. Clean the Print Head and Platen, then remove any further dust or
foreign substances.
8. Paper jams in the Cutter Unit can be caused by wear or residual glue
from label stock on the cutter. Do not use non-specified media in the
cutter.
CAUTION!
When removing the jammed media, be careful not to damage the
print head with a hard object like a watch or a ring.
Care must be taken not to allow
the metal or glass part of a watch
to touch the print head edge.
Care must be taken not to allow a
metal object like a ring to touch
the print head edge.
Since the print head element can be easily damaged by shock, please
treat it carefully by not hitting a hard object against it.
E5- 5
6. PRINTER SPECIFICATIONS
ENGLISH VERSION EO1-33089
6. PRINTER SPECIFICATIONS
6. PRINTER SPECIFICATIONS
This section describes the printer specifications.
Model
Item
B-EX4T-GS12-QM-R/CN-R
B-EX4T-TS12-QM-R/CN-R
Dimension (W x D x H)
278 mm x 460 mm x 310 mm (10.9” x 18.1” x 12.2”)
Weight (kg)
17 kg
Operating temperature range
5 degC to 40 degC (40 degF to 104 degF)
Relative humidity
25% to 85% RH (no condensation)
Power supply
Universal switching power source AC 100 V to 240 V, 50/50 Hz +/- 10%
Input voltage
AC100 V to 240 V, 50/60 Hz +/- 10%
Power
During a print job* 116W 0.59A
Consumption During stand-by
During sleep mode
15W or less
5.7W 0.09A
Resolution
8 dots/mm (203 dpi)
12 dots/mm (305 dpi)
Printing method
Thermal transfer or Thermal direct
Printing speed
76.2 mm/sec. (3 inches/sec.)
76.2 mm/sec. (3 inches/sec.)
152.4 mm/sec. (6 inches/sec.)
127.0 mm/sec. (5 inches/sec.)
254.0 mm/sec. (10 inches/sec.)
203.8 mm/sec. (8 inches/sec.)
304.8 mm/sec. (12 inches/sec.)
254.0 mm/sec. (10 inches/sec.)
355.6 mm/sec. (14 inches/sec.)
304.8 mm/sec. (12 inches/sec.)
355.6 mm/sec. (14 inches/sec.)
Available media width (including 25.0 mm to 120 mm (0.98 inches to 4.72 inches)
backing paper)
Effective print width (max.)
104.0 mm (4.1 inches)
Issue mode
Batch
Strip (Strip mode is enabled only when the optional Strip Module is
installed.)
Cut (Cut mode is enabled only when the optional Cutter Module is
installed.)
LCD Message display
Graphic type 128 x 64 dots
*: While 20% slant lines are printed in the specified format.
E6- 1
6. PRINTER SPECIFICATIONS
ENGLISH VERSION EO1-33089
6. PRINTER SPECIFICATIONS
Model
Item
Bar code types
B-EX4T-GS12-QM-R/CN-R
B-EX4T-TS12-QM-R/CN-R
JAN8, JAN13, EAN8, EAN8+2 digits, EAN8+5 digits, EAN13, EAN13+2
digits, EAN13+5 digits, UPC-E, UPC-E+2 digits, UPC-E+5 digits, UPC-A,
UPC-A+2 digits, UPC-A+5 digits, MSI, ITF, NW-7, CODE39, CODE93,
CODE128, EAN128, Industrial 2 to 5, Customer Bar Code, POSTNET, KIX
CODE, RM4SCC (ROYAL MAIL 4 STATE CUSTOMER CODE), GS1
DataBar
Two-dimensional code
Data Matrix, PDF417, QR code, Maxi Code, Micro PDF417, CP Code
Font
Times Roman (6 sizes), Helvetica (6 sizes), Presentation (1 size), Letter
Gothic (1 size), Prestige Elite (2 sizes), Courier (2 sizes), OCR (2 types),
Gothic (1 size), Outline font (4 types), Price font (3 types)
24 x 24 Simp-Chinese font (only CN model)
Rotations
0, 90, 180, 270 deg
Standard interface
USB interface
LAN interface
Optional interface
Serial interface (B-EX700-RS-QM-R)
Parallel interface (B-EX700-CEN-QM-R)
Expansion I/O interface (B-EX700-IO-QM-R)
RTC & USB Host interface (B-EX700-RTC-QM-R)
Wireless LAN interface (B-EX700-WLAN-QM-R)
NOTES:
• Data MatrixTM is a trademark of International Data Matrix Inc., U.S.
• PDF417TM is a trademark of Symbol Technologies Inc., US.
• QR Code is a trademark of DENSO CORPORATION.
• Maxi Code is a trademark of United Parcel Service of America, Inc., U.S.
E6- 2
7. SUPPLY SPECIFICATIONS
ENGLISH VERSION EO1-33089
7.1 Media
7. SUPPLY SPECIFICATIONS
7.1 Media
Please make sure that the media being used is approved by TOSHIBA TEC. The warranty does not apply when a
problem is caused by using media that is not approved by TOSHIBA TEC.
For information regarding TOSHIBA TEC approved media, please contact a TOSHIBA TEC authorised service
representative.
7.1.1 Media Type
Two types of media can be loaded for this thermal transfer and direct thermal printer: label or tag. The table
below shows size and shape of the media available for this printer.
Label
Black Mark
(on reverse side)
Stop
position k
Tag paper
Stop
position
Cut position
Black Mark
(on reverse side)
k
hg
h
Cut position
c
j
c
d
i
f
e
i
e
Feed Direction
B-EX4T-GS12-QM-R
[Unit: mm]
Label dispensing mode
Item
c Media pitch
Cut mode
Batch mode
Label
10.0 – 1500.0
Tag
Strip mode
25.4 – 256.0
10.0 – 1500.0
----
d Label length
8.0 – 1498.0
23.4 – 1498.0
e Tag/Backing paper width
30.0 – 120.0
50.0 – 120.0
f Label width
2.0 – 20.0
Disc cutter
25.4 – 1500.0
25.4 – 1500.0
23.4 – 1494.0
6.0 – 20.0
h Black mark length (Tag paper)
2.0 – 10.0
i Max. effective print width
Label
6.0 – 1496.0
Tag
8.0 – 1498.0
k Print speed up/slow down area
Thickness
Head-up disabled
Head-up enabled
3”/s.: 87.0 - 1500.0
38.0 – 1500.0
6”/s.: 99.0 – 1500.0
30.0 – 1500.0
3”/s.: 81.0 – 1494.0
25.0 – 1494.0
6”/s.: 93.0 – 1494.0
30.0 – 120.0
27.0 – 117.0
g Gap length
j Effective print length
Rotary cutter
21.4 – 252.0
----
104.0 ±0.2
3”/s.:79.0 - 1492.0
23.0 – 1492.0
6”/s.: 91.0 – 1492.0
28.0 – 1498.0
1.0 (Slow down shall be 1.5 when the print speed is 14 ips.)
Label
0.08 – 0.17
Tag
0.08 – 0.263 (30 to 50 mm width)
Maximum effective length for on the fly issue
749.0
Ø200 (Ø180 when using the built-in Rewinder)
Maximum outer roll diameter
Roll direction
Inside (standard)
Ø76.2±0.3
Inner core diameter
E7- 1
21.4 – 1492.0
21.40 – 1498.0
7. SUPPLY SPECIFICATIONS
ENGLISH VERSION EO1-33089
7.1 Media
B-EX4T-TS12-QM-R
[Unit: mm]
Label dispensing mode
Item
Cut mode
Batch mode
Strip mode
Label
10.0 – 1500.0
25.4 – 256.0
Tag
10.0 – 1500.0
----
d Label length
6.0 – 1498.0
23.4 – 1498.0
e Tag/Backing paper width
30.0 – 120.0
50.0 – 120.0
c Media pitch
f Label width
Head-up disabled
Head-up enabled
3”/s.: 94.0 - 1500.0
5”/s.: 102.0 – 1500.0
38.0 – 1500.0
8”/s.: 113.0 – 1500.0
3”/s., 5”/s.: 30.0 – 1500.0
8”/s.: 38.0 – 1494.0
3”/s.: 81.0 – 1494.0
5”/s.: 89.0 – 1494.0
25.0 – 1494.0
8”/s.: 100.0 – 1494.0
30.0 – 120.0
Disc cutter
25.4 – 1500.0
25.4 – 1500.0
23.4 – 1494.0
27.0 – 117.0
g Gap length
2.0 – 20.0
h Black mark length (Tag paper)
6.0 – 20.0
2.0 – 10.0
i Max. effective print width
Label
6.0 – 1496.0
Tag
8.0 – 1498.0
j Effective print length
k Print speed up/slow down area
Thickness
Rotary cutter
104.0 ±0.2
3”/s.:79.0 - 1492.0
5”/s.: 87.0 – 1492.0
23.0 – 1492.0
21.4 – 252.0
8”/s.: 98.0 – 1492.0
3”/s., 5”/s.: 28.0 – 1498.0
---8”/s.: 36.0 – 1498.0
1.0 (Slow down shall be 1.5 when the print speed is 14 ips.)
Label
21.4 – 1492.0
21.40 – 1498.0
0.08 – 0.17
Tag
0.08 – 0.263 (30 to 50 mm width)
Maximum effective length for on the fly issue
749.0
Ø200 (Ø180 when using the built-in Rewinder)
Maximum outer roll diameter
Roll direction
Inside (standard)
Ø76.2±0.3
Inner core diameter
NOTES:
1. To ensure print quality and print head life use only TOSHIBA TEC specified media.
2. When the Rotary Cutter is used, the minimum label length differs depending on the print speed.
* When issuing a label at 3”/sec., label length shall be 91.0 mm – (Gap length/2) or longer.
* When issuing a label at 5”/sec., label length shall be 99.0 mm – (Gap length/2) or longer.
* When issuing a label at 6”/sec., label length shall be 103.0 mm – (Gap length/2) or longer.
* When issuing a label at 8”/sec., label length shall be 110.0 mm – (Gap length/2) or longer.
3. When the Disc cutter is used, the minimum label length shall be 18.0 mm – (Gap length/2) or longer.
4: When using the Rotary Cutter, be sure to install the Ribbon Saving Module (B-EX904-R-QM-R) to perform headup and cut. Failure to do this may cause a paper jam or ribbon error.
5: The Rotary Cutter and the Strip Module do not support the print speed of 10”/sec. or faster.
6. When you use tag paper which is narrower than 50 mm, turn the Head Lever to LABEL position.
7. The ratio of a label length to a gap length must be a minimum of 3 to 1 (3:1).
8. When using a label stock in cut mode, be sure to cut the gaps. Cutting labels will cause the glue to stick to the
cutter, which may affect the cutter performance and shorten the cutter life.
E7- 2
7. SUPPLY SPECIFICATIONS
ENGLISH VERSION EO1-33089
7.1 Media
7.1.2 Detection Area of the Transmissive Sensor
The Transmissive Sensor is movable from the centre to the left edge of media.
The Transmissive Sensor detects a gap between labels, as illustrated below.
<Label>
Sensor position
Area to be detected.
Centre of media
Print side
Label
Gap
Label
Min. 2.0 mm
(Min. 6.0 mm when using
the cutter module.)
Min. 12 mm
Media feed direction
Sensor is movable
within this range.
<Tag paper with square holes>
Centre of media
Sensor position
Print side
Square holes
(Round holes are not acceptable.)
Min. 2.0 mm
Min. 12 mm
Media feed direction
Sensor is movable
within this range.
NOTE:
Round holes are not acceptable.
E7- 3
7. SUPPLY SPECIFICATIONS
ENGLISH VERSION EO1-33089
7.1 Media
7.1.3 Detection Area of the Reflective Sensor
The Reflective Sensor is movable from the centre to the left edge of media.
The reflection factor of the Black Mark must be 10% or lower with a waveform length of 950 nm.
The Reflective Sensor should be aligned with the centre of the Black Mark.
Rectangular holes can substitute the black marks, on the condition that nothing is printed on the back side.
Sensor should be positioned at
the centre of the black mark.
Centre of media
Detecting the black
marks on the back.
Min. 2.0 mm
Min. 12 mm
Media feed direction
Sensor is movable
within this range.
7.1.4 Effective Print Area
The figure below illustrates the relation between the head effective print width and media width.
Out of print range
Out of print range
4 mm
104 mm±0.2
(Head Effective Print Range)
4 mm
120 mm (Max. media width)
The figure below shows the effective print area on the media.
Area to be detected.
1mm
Start line
Media height
10 – 1500 mm
1.5 mm from the
left edge of media
Guaranteed print area
1.5 mm from the
right edge of media
Media feed direction
1mm
Area to be detected.
Media width
(backing paper width is not included.)
NOTES:
1. Be sure not to print on the 1.5-mm wide area from the media edges (shaded area in the above figure).
Printing on this area may cause ribbon wrinkles, resulting in a poor print quality of the guaranteed print
area.
2. The centre of media is positioned at the centre of the Print Head.
3. Print quality in the 3-mm area from the print head stop position (including 1.5-mm non-printable area for
print speed slow down) is not guaranteed.
E7- 4
7. SUPPLY SPECIFICATIONS
ENGLISH VERSION EO1-33089
7.1 Media
7.1.5 RFID Tags
Available RFID tag types are different depending on the RFID modules, as follows:
„ B-EX700-RFID-U2-US-R and B-EX700-RFID-U2-EU-R
• EPC UHF Gen2
• ISO-18000-6C
„ B-EX700-RFID-H1-QM-R
• TAGSYS C210
• TAGSYS C220
• TAGSYS C240
• TAGSYS C320 (Only when the TAGSYS S003 module is used.)
• I-Code
• Tag-it
• ISO15693
Cautions for using RFID Tags
(1) Lift-up of Print Head
An RFID tag chip or the print head may be damaged when the print head passes over the chip.
This can be prevented by using the ribbon saving module (optional for the B-EX4T). The print head is lifted by
the ribbon saving module when it passes over the chip to prevent it from touching the chip.
The print head is lifted by approximately 1 mm from the platen.
(2) Storage of RFID Supplies
Do not store RFID tags close to printers, or their communication performance may not be as specified when they
are used.
(3) Roll-type RFID Supplies
When RFID supplies are to be rolled, roll hardness must be concerned.
Although it depends on the type of glue, tag, and backing paper, RFID-tag embedded labels tend to stay rolled.
Especially, when they are wound outside, a paper jam error may occur. Unless otherwise specified, it is
recommended that the RFID-tag embedded labels be wound inside.
(4) Sensor
When the transmissive sensor or reflective sensor is enabled, transmittance or reflectivity of a label or tag may
vary at an RFID-tag embedded area depending on the pattern of an antenna or other factors. In such cases, a
manual threshold setting is required. For details, refer to Section 2.10 Threshold Setting.
(5) Cutter
When an RFID label or tag is used in cut issue mode, care must be taken not to cut an antenna of the RFID tag or
an IC chip in order not to damage the cutter.
(6) Static Electricity
When printing is performed in a place where humidity is low or under some specific conditions, writing data on
an RFID tag may fail due to static electricity generated by a label or a ribbon.
E7- 5
7. SUPPLY SPECIFICATIONS
ENGLISH VERSION EO1-33089
7.1 Media
(7) Printing on Bump (Chip/Antenna) Area
Embedding an RFID tag in labels creates bumps on the label surface, causing incomplete printing.
Uneven printing or incomplete printing can occur easily, especially within 5 mm back and forth, and right and
left sides of the RFID-tag embedded area, as shown in the figure below.
NOTE: The degree of poor printing quality differs depending on height of a chip/antenna used.
5 mm
RFID-tag
Embedded
area
Media feed
direction
Poor printing may occur in
this area due to a bump.
5 mm
Poor printing may occur in
this area due to a bump.
(8) Ambient Temperature
As low temperature deteriorates wireless performance, writing data on an RFID tag may fail under such
conditions.
(9) Head-up Reverse Feed
When an RFID label is used, a reverse feed may be required before an issue depending on the location of an
RFID tag in the label.
A printer without the ribbon saving module may not be able to perform a reverse feed properly because the print
head may be caught by an edge of the label. For this reason, the ribbon saving module must be installed in the
printer when media, which requires a reverse feed before an issue, is used.
(10) Strip Issue
Stripping performance in strip issue mode depends on the type of glue, tag, and backing paper. For some RFID
supplies used, a strip issue may not be performed properly.
(11) Caution for Minimum Label Pitch Length
When media, of which label pitch length is short, is used, data may be written on an RFID tag next to the target
RFID tag.
As the location, where data is to be written, differs among RFID tag types, a check must be performed to make
sure that the data is written on the target RFID tags. The B-EX RFID Analyze Tool can be used for this purpose.
For details, please contact the nearest TOSHIBA TEC support representative.
(12) Defective RFID Supply
RFID supplies may include defective RFID tags at the time of shipment from the maker. The defect rate differs
depending on tag types, method of converting to supplies, etc.
The RFID supply manufacturer should provide a way to identify defective tags by printing a mark on them or any
other methods.
Or, defective tags should be rejected in the production process.
The end users must be notified on how to identify a defective tag from a good one.
E7- 6
7. SUPPLY SPECIFICATIONS
ENGLISH VERSION EO1-33089
7.2 Ribbon
7.2 Ribbon
Please make sure that the ribbon being used is approved by TOSHIBA TEC. The warranty does not apply to any
problem caused by using non-approved ribbons.
For information regarding TOSHIBA TEC approved ribbon, please contact a TOSHIBA TEC service
representative.
Type
Width
Length
Outside Diameter
Spool type
41 – 112 mm
Recommended width is 41, 50, 68, 84, and 112 mm.
600 m
φ90 mm (max.)
The table below shows the correlation between ribbon width and media width (backing paper is not included.)
Ribbon width
41 mm
50 mm
68 mm
Media width
30 – 36 mm
36 – 45 mm
45 – 63 mm
Ribbon width
84 mm
112 mm
Media width
63 – 79 mm
79 – 120 mm
NOTES:
1. To ensure print quality and print head life use only TOSHIBA TEC specified ribbons.
2. To avoid ribbon wrinkles use a ribbon that is wider than the media by 5 mm or more. However, too much
difference in width between the two may cause wrinkles.
3. When using a 120 mm wide media, be sure to use a 112 mm wide ribbon. Use of other ribbons may cause
ribbon wrinkles.
7.3 Recommended Media and Ribbon Types
Media type
Vellum paper and labels
Coated paper
Plastic films
Description
General use for low cost applications.
Matt coated paper
General use including applications that require small letters and/or symbols.
Glossy coated paper
Used where a high-grade finish is required
Synthetic film (Polypropylene, etc.)
This water-proof and solvent-resistant material has high physical strength
and low-temperature resistance, but poor heat resistance (dependant upon
material). This material can be used for labels stuck to recyclable
containers, so it can be recycled in the same process.
PET film
This water-proof and solvent-resistant material has high physical strength,
and low-temperature resistance as well as heat resistance. This material is
used for many applications, especially where high durability is required.
Mode/serial plate labels, caution labels, etc.
Polyimide
This material gives the best performance on heat resistance (greater than
PET film). It is often used for PCB labels as it can withstand passage
through a solder bath.
E7- 7
7. SUPPLY SPECIFICATIONS
ENGLISH VERSION EO1-33089
7.4 Care/Handling of Media and Ribbon
7.3 Recommended Media and Ribbon Types (Cont.)
Ribbon type
Smear-less ribbon (Wax resin ribbon)
Scratch and solvent resistance ribbon
Description
Good match for coated paper. The printed image will resist water and
light rubbing.
Very good match for plastic films (synthetic paper, PET, polyimide,
etc.)
Scratch and solvent resistance
Heat resistance with PET and polyimide.
Combination of Media and Ribbon
Media type
Vellum paper and label
Ribbon type
Smear-less ribbon (waxresin ribbon)
Scratch/solvent
resistance ribbon
Coated paper
Plastic films
{
{
{: Good match
7.4 Care/Handling of Media and Ribbon
CAUTION!
Be sure to carefully review and understand the Supply Manual. Use only media and ribbons that meet
specified requirements. Use of non-specified media and ribbons may shorten the head life and result
in problems with bar code readability or print quality. All media and ribbons should be handled with
care to avoid any damage to the media, ribbons or printer. Read the guidelines in this section
carefully.
• Do not store the media or ribbon for longer than the manufacturer’s recommended shelf life.
• Store media rolls on the flat end. Do not store them on the curved sides as this might flatten that side
causing erratic media advance and poor print quality.
• Store the media in plastic bags and always reseal after opening. Unprotected media can get dirty and the
extra abrasion from the dust and dirt particles will shorten the print head life.
• Store the media and ribbon in a cool, dry place. Avoid areas where they would be exposed to direct sunlight,
high temperature, high humidity, dust or gas.
• The thermal paper used for direct thermal printing must not have specifications which exceed Na+ 800 ppm,
K+ 250 ppm and Cl- 500 ppm.
• Some ink used on pre-printed media may contain ingredients which shorten the print head’s product life. Do
not use labels pre-printed with ink which contain hard substances such as carbonic calcium (CaCO3) and
kaolin (Al2O3, 2SiO2, 2H2O).
For further information, please contact your local distributor or your media and ribbon manufacturers.
E7- 8
APPENDIX 1 MESSAGES AND LEDS
ENGLISH VERSION EO1-33089
APPENDIX 1 MESSAGES AND LEDS
APPENDIX 1 MESSAGES AND LEDS
Appendix 1 describes the LCD messages displayed on the operation panel.
Symbols in the message
1: : The LED is illuminated. ~: The LED is flashing. z: The LED is unlit.
2: ****: the number of unprinted media. Up to 9999 (in pieces)
3: %%,%%%,%%%: Remaining memory size of the external memory: 0 to 09,999,999 (in K bytes)
4: ####: Remaining memory size for PC commands storage area in the internal memory: 0 to 3072 (in K bytes)
5: &&&&: Remaining memory size for writable characters storage area: 0 to 3147 (in K bytes)
No.
LCD Message
Yes/No
Acceptance of
Status Request/
Reset Command
Yes/No
In online mode
In online mode (The printer in
communication)
The print head block is opened in
online mode.
The printer is paused.
A parity, overrun, or framing error has
occurred during communication
through the RS-232C.
The media is jammed during paper
feed.
A problem has occurred with the cutter
module.
The media has run out, or the media is
not loaded properly.
The ribbon has run out.
Feed or printing was attempted with
the print head block open.
There is a problem with the print head.
The print head is overheated.
The ribbon has been torn. A problem
has occurred with the sensor that
determines the torque for the ribbon
motor.
An overflow error has occurred in the
rewinder unit.
Writable character or PC command
save mode
---------
Yes
Yes
-----
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
No
Yes
Yes
Yes
Yes
Yes
Yes
-----
Yes
The storage area is being initialised.
-----
Yes
TrueType font or BASIC program is
being downloaded.
An error has occurred while writing to
flash memory or USB memory.
An erase error has occurred while
formatting the flash memory or USB
memory.
Data cannot be stored because the flash
memory or USB memory is full.
A command error has occurred while
analyzing the command.
-----
Yes
No
Yes
No
Yes
No
Yes
Yes
Yes
LED Indication
Printer Status
ONLINE ERROR
ON LINE

z
ON LINE
~
z
2 HEAD OPEN
z
z
3 PAUSE
z
z
4 COMMS ERROR
z

5 PAPER JAM
z

6 CUTTER ERROR
z

7 NO PAPER
z

8 NO RIBBON
z

9 HEAD OPEN
z

10 HEAD ERROR
11 EXCESS HEAD TEMP
z
z


12 RIBBON ERROR
z

13 REWIND FULL
z


z

z
16 NOW LOADING…

z
17 MEMORY WRITE ERR.
z

18 FORMAT ERROR
z

19 MEMORY FULL
z

z

1
SAVING####KB/&&&&KB
14 or
SAVING%,%%%.%%%KB
FORMAT####KB/&&&&KB
15 or
FORMAT%,%%%.%%%KB
20
Display of error message
(See Notes.)
EA1- 1
Restoration by
RESTART key
APPENDIX 1 MESSAGES AND LEDS
ENGLISH VERSION EO1-33089
APPENDIX 1 MESSAGES AND LEDS
No.
LCD Message
LED Indication
Printer Status
ONLINE ERROR
21 POWER FAILURE
z

22 EEPROM ERROR
z

z

z
z
25 RFID WRITE ERROR
z

26 RFID ERROR
z

27 LOW BATTERY
z

28 INPUT PASSWORD
z
z
z
z
23 SYSTEM ERROR
24
29
DHCP CLIENT
INITIALIZING…
PASSWORD INVALID
Please Power OFF
A power failure has occurred.
Data cannot be read from/written to a
backup EEPROM properly
When the following abnormal
operations are performed, a system
error occurs:
(a) Command fetch from an odd
address
(b) Access to word data at an odd
address
(c) Access to long-word data at an
odd address
(d) Access to the area of 80000000H
to FFFFFFFFH in the logic space
in user mode.
(e) An undefined instruction in an
area other than a delay slot was
decoded.
(f) An undefined instruction in a
delay slot was decoded.
(g) An instruction to rewrite a delay
slot was decoded.
DHCP Client is being initialised. (Only
when the DHCP is enabled.)
The printer did not succeed in writing
data onto an RFID tag after having
retried for a specified times.
The printer cannot communicate with
the RFID module
The voltage of the Real Time Clock
Battery is low level.
The printer is waiting for a password to
be entered.
A wrong password was entered
consecutively for three times.
Yes/No
Acceptance of
Status Request/
Reset Command
Yes/No
No
No
No
No
No
No
-----
-----
Yes
Yes
Yes
Yes
No
Yes
No
No
No
No
Restoration by
RESTART key
NOTE: When an error message listed above appears on the LCD message display, please refer to Section 5
TROUBLESHOOTING for solution.
EA1- 2
APPENDIX 1 MESSAGES AND LEDS
ENGLISH VERSION EO1-33089
APPENDIX 1 MESSAGES AND LEDS
NOTES:
• If a command error is found in the command received, up to 42 bytes of the erroneous command, starting from the
command code, will be displayed. (However, [LF] and [NUL] will not be displayed.)
Example 1
[ESC]PC001;0A00,0300,2,2,A,00,B[LF][NUL]
Command error
The following message appears.
SYNTAX ERROR
PC001;0A00,0300,2,2,A
,00,B
Example 2
[ESC]T20G30[LF] [NUL]
Command error
The following message appears.
SYNTAX ERROR
T20G30
Example 3
[ESC]PC002;0100,0300,15,15,A,00,00,J0101,+000000000A,Z10,P1[LF] [NUL]
Command error
The following message appears.
SYNTAX ERROR
PC002;0100,0300,15,15
,A,00,00,J0101,+00000
• When the error command is shown, “? (3FH)” appears for codes other than codes 20H to 7FH and A0H to DFH.
• The battery level is not checked when the printer is reset or real time clock is not installed.
• For details, please refer to the B-EX4T/EX6T Series External Equipment Interface Specification.
EA1- 3
APPENDIX 2 INTERFACE
ENGLISH VERSION EO1-33089
APPENDIX 2 INTERFACE
APPENDIX 2 INTERFACE
NOTE:
To prevent radiation and reception of electrical noise, the interface cables must meet the following requirements:
• In case of a parallel interface cable or serial interface cable, fully shielded and fitted with metal or metallised
connector housings.
• Keep as short as possible.
• Should not be bundled tightly with power cords.
• Should not be tied to power line conduits.
• A parallel interface cable to be used should conform to IEEE1284.
USB interface (Standard)
Physical Layer:
Transfer type:
Transfer rate:
Class:
Number of ports:
Power source:
Connector:
Conforming to V2.0 Full speed
Control transfer, Bulk transfer
Full speed (12M bps)
Printer class
1
Self power
Type B
Pin No.
1
2
3
4
Signal
VCC
DD+
GND
Series B Plug
LAN (Standard)
Physical Layer:
Number of ports:
Connector:
LED status:
IEEE802.3 10BASE-T/100BASE-TX
1
RJ-45
Link LED, Activity LED
LED
Link
Link LED (Green)
LED Status
LAN status
ON
10Mbps link or 100Mbps link is detected.
OFF
No link is detected.
* Communication cannot be made while the
Link LED is off.
Activity LED (Orange)
LAN cable:
Cable length:
Activity
ON
Communicating
OFF
Idle
10BASE-T: UTP category 3 or category 5
100BASE-TX: UTP category 5
Segment length Max. 100 m
NOTE:
When a generally-used twisted pair Ethernet (TPE) or UTP cable is used, a communication error may occur
depending on your operating environment. In such case, you may be requested to use a shielded twisted pair
cable.
EA2- 1
APPENDIX 2 INTERFACE
ENGLISH VERSION EO1-33089
APPENDIX 2 INTERFACE
Serial interface (Option: B-EX700-RS-QM-R)
Type:
Communication mode:
Transmission speed:
Synchronization:
Start bit:
Stop bit
Data length:
Parity:
Error detection:
Protocol:
Data input code:
Receive buffer:
Connector:
RS-232C
Full duplex
2400 bps, 4800 bps, 9600 bps, 19200 bps, 38400 bps, 115200 bps
Start-stop synchronization
1 bit
1 bit, 2 bit
7 bit, 8 bit
None, EVEN, ODD
Parity error, Framing error, Overrun error
Unprocedure communication
ASCII code, European character 8 bit code, graphic 8 bit code, JIS8 code, Shift JIS
Kanji code, JIS Kanji code
1M byte
Pin No.
1
2
3
4
5
6
7
8
9
Signal
N.C
TXD (Transmit Data)
RXD (Received Data)
DSR (Data Set Ready)
SG (Signal Ground)
DTR (Data Terminal Ready)
CTS (Clear to Send)
RTS (Request to Send)
N.C
Parallel interface (Centronics) (Option: B-EX700-CEN-QM-R)
Mode:
Conforming to IEEE1284
Compatible mode (SPP mode), Nibble mode
Data input method: 8 bit parallel
Control signal:
Data input code:
Receive buffer:
SPP Mode
nStrobe
nAck
Nibble Mode
HostClk
PtrClk
ECP Mode
HostClk
PeriphClk
Busy
Perror
Select
nAutoFd
nInit
nFault
nSelectIn
PtrBusy
AckDataReq
Xflag
HostBusy
nInit
nDataAvail
IEEE1284Active
PeriphAck
NAckReverse
Xflag
HostAck
nReverseRequest
nPeriphRequest
IEEE1284Active
ASCII code
European 8 bit code
Graphic 8 bit code
JIS8 code
Shift JIS Kanji code
JIS Kanji code
6M byte
EA2- 2
5
1
9
6
APPENDIX 2 INTERFACE
ENGLISH VERSION EO1-33089
APPENDIX 2 INTERFACE
Connector:
PIN
Signal
No.
SPP Mode
Nibble Mode
ECP Mode
1
nStrobe
HostClk
HostClk
2
Data 1
Data 1
Data 1
3
Data 2
Data 2
Data 2
4
Data 3
Data 3
Data 3
5
Data 4
Data 4
Data 4
6
Data 5
Data 5
Data 5
7
Data 6
Data 6
Data 6
8
Data 7
Data 7
Data 7
9
Data 8
Data 8
Data 8
10
nAck
PtrClk
PeriphClk
11
Busy
PtrBusy
PeriphAck
12
PError
AckDataReq
nAckReverse
13
Select
Xflag
XFlag
14
nAutoFd
HostBusy
HstAck
15
NC
NC
NC
16
0V
0V
0V
17
CHASSIS GND
CHASSIS GND
CHASSIS GND
18
+5V (For detection)
+5V (For detection)
+5V (For detection)
19
TWISTED PAIR GND(PIN1)
TWISTED PAIR GND(PIN1)
TWISTED PAIR GND(PIN1)
20
TWISTED PAIR GND(PIN2)
TWISTED PAIR GND(PIN2)
TWISTED PAIR GND(PIN2)
21
TWISTED PAIR GND(PIN3)
TWISTED PAIR GND(PIN3)
TWISTED PAIR GND(PIN3)
22
TWISTED PAIR GND(PIN4)
TWISTED PAIR GND(PIN4)
TWISTED PAIR GND(PIN4)
23
TWISTED PAIR GND(PIN5)
TWISTED PAIR GND(PIN5)
TWISTED PAIR GND(PIN5)
24
TWISTED PAIR GND(PIN6)
TWISTED PAIR GND(PIN6)
TWISTED PAIR GND(PIN6)
25
TWISTED PAIR GND(PIN7)
TWISTED PAIR GND(PIN7)
TWISTED PAIR GND(PIN7)
26
TWISTED PAIR GND(PIN8)
TWISTED PAIR GND(PIN8)
TWISTED PAIR GND(PIN8)
27
TWISTED PAIR GND(PIN9)
TWISTED PAIR GND(PIN9)
TWISTED PAIR GND(PIN9)
28
TWISTED PAIR GND(PIN10)
TWISTED PAIR GND(PIN10)
TWISTED PAIR GND(PIN10)
29
TWISTED PAIR GND(PIN11)
TWISTED PAIR GND(PIN11)
TWISTED PAIR GND(PIN11)
30
TWISTED PAIR GND(PIN31)
TWISTED PAIR GND(PIN31)
TWISTED PAIR GND(PIN31)
nReverseRequest
31
nInit
nInit
32
nFault
NDataAvail
nPeriphRequest
33
0V
0V
0V
34
NC
NC
NC
35
NC
NC
NC
36
nSelectIn
IEEE1284Active
IEEE1284Active
IEEE1284-B Connector
EA2- 3
APPENDIX 2 INTERFACE
ENGLISH VERSION EO1-33089
APPENDIX 2 INTERFACE
Wireless LAN (Option: B-EX700-WLAN-QM-R)
Standard:
Client protocol:
Print protocol:
Security protocol:
Antenna:
Parameter setting:
Default IP address:
Default subnet mask:
Certification:
Conforming to IEEE802.11b, and IEEE802.11g
TCP/IP, Socket, LPD (LLPR), DHCP/WINS, HTTPD (SNMP)
Socket communication/LPR
WEP (64 bits/128 bits) or AES, TKIP (only when using WPA, WPA-PSK)
Shared key (for WEP), PSK, PEAP, TLS, TTLS, MD5, LEAP, EAP-FAST
Built-in
via USB, LAN, WLAN, RS-232C, Parallel
192.168.10.21
255.255.255.0
Wi-Fi, CCX V3, V4
NOTE:
MAC address of the Wireless LAN module will be necessary when setting the MAC address filtering function of an
access point. Please ask a service person of your nearest TOSHIBA TEC service representative.
USB Host interface (Option: B-EX700-RTC-QM-R)
Physical Layer:
Transfer type:
Transfer rate:
Number of ports:
Power supply:
Connector:
Conforming to V2.0 Full speed
Control transfer, Bulk transfer
Full speed (12M bps)
1
50mA output
Type A
EA2- 4
APPENDIX 2 INTERFACE
ENGLISH VERSION EO1-33089
APPENDIX 2 INTERFACE
Expansion I/O Interface (Option: B-EX700-IO-QM-R)
Input Signal
Output Signal
Connector
(External Device Side)
Connector
(Printer Side)
IN0 to IN5
OUT0 to OUT6
FCN-781P024-G/P or equivalent
FCN-685J0024 or equivalent
Pin
Signal
I/O
Pin
Signal
I/O
1
IN0
Input
FEED
Function
13
OUT6
Output
2
IN1
Input
PRINT
14
N.C.
-----
3
IN2
Input
PAUSE
15
COM1
Common (Power)
4
IN3
Input
16
N.C.
-----
5
IN4
Input
17
N.C.
---------
6
IN5
Input
18
N.C.
7
OUT0
Output
FEED
19
N.C.
-----
8
OUT1
Output
PRINT
20
N.C.
-----
9
OUT2
Output
PAUSE
21
COM2
Common (Ground)
10
OUT3
Output
ERROR
22
N.C.
-----
11
OUT4
Output
23
N.C.
-----
12
OUT5
Output
24
N.C.
-----
POWER ON
N.C.: No Connection
Input Circuit
Output Circuit
Operating environment
Temperature: 0 to 40 °C
Humidity: 20 to 90% (No Condensation)
EA2- 5
Function
APPENDIX 2 INTERFACE
ENGLISH VERSION EO1-33089
APPENDIX 2 INTERFACE
RFID (Option)
• B-EX700-RFID-U2-US-R
Module:
Frequency:
Output:
Available RFID tag:
TOSHIBATEC TEC TRW-USM-01
US settings: 902.75-927.25MHz (UHF US)
AU settings: 918.25-925.75MHz (UHF Australia)
TW settings: 922.25-927.25MHz (UHF Taiwan)
KR settings: 910.4-913.6MHz (UHF Korea)
10 to 100 mW
EPC C1 Gen2, IOS-18000-6C
• B-EX700-RFID-U2-EU-R
Module:
Frequency:
Output:
Available RFID tag:
TOSHIBATEC TEC TRW-EUM-01
869.85 MHz (UHF Europe)
865.2-866.8MHz (UHF India)
10 to 100 mW
EPC C1 Gen2, ISO-18000-6C
• B-EX700-RFID-H1-QM-R
Module:
Frequency:
Output:
Available RFID tag:
TagSysm MEDIO S002 (Not included in this optional kit.)
13.56MHz
200 mW
TagSys C210, C220, C240, I-Code, Tag-it, ISO15693
EA2- 6
APPENDIX 3 PRINT SAMPLES
ENGLISH VERSION EO1-33089
APPENDIX 3 PRINT SAMPLES
APPENDIX 3 PRINT SAMPLES
Font
EA3- 1
APPENDIX 3 PRINT SAMPLES
ENGLISH VERSION EO1-33089
APPENDIX 3 PRINT SAMPLES
APPENDIX 3 PRINT SAMPLES (Cont.)
Bar codes
JAN8, EAN8
MSI
Interleaved 2 of 5
CODE39 (Standard)
NW7
JAN13, EAN13
UPC-E
EAN13+2 digits
EAN13+5 digits
CODE128
CODE39 (Full ASCII)
CODE93
UPC-E+2 digits
UPC-E+5 digits
EAN8+2 digits
EAN8+5 digits
UPC-A
UPC-A+2 digits
EA3- 2
APPENDIX 3 PRINT SAMPLES
ENGLISH VERSION EO1-33089
APPENDIX 3 PRINT SAMPLES
UPC-A+5 digits
UCC/EAN128
Industrial 2 of 5
POSTNET
Customer bar code
Customer bar code of high priority
KIX Code
RM4SCC
Data Matrix
MicroQR
QR code
Micro PDF417
MaxiCode
CP Code
PDF417
EA3- 3
APPENDIX 3 PRINT SAMPLES
ENGLISH VERSION EO1-33089
APPENDIX 3 PRINT SAMPLES
● GS1 DataBar family (with no compound composite printed)
GS1 DataBar (Truncated)
GS1 DataBar Stacked
GS1 DataBar Stacked Omnidirectional
GS1 DataBar Limited
GS1 DataBar Expanded
GS1 DataBar Expanded Stacked
UPC-A
UPC-E
EAN-13
EAN-8
UCC/EAN-28 with CC-A, CC-B, or CC-C
EA3- 4
APPENDIX 3 PRINT SAMPLES
ENGLISH VERSION EO1-33089
APPENDIX 3 PRINT SAMPLES
● GS1 DataBar family (with compound composite printed)
GS1 DataBar (Truncated)
GS1 DataBar Stacked
GS1 DataBar Stacked Omnidirectional
GS1 DataBar Limited
GS1 DataBar Expanded Stacked
GS1 DataBar Expanded
UPC-A
EAN-13
UPC-E
EAN-8
UCC/EAN-128 with CC-A or CC-B
UCC/EAN-128 with CC-C
EA3- 5
APPENDIX 4 GLOSSARIES
ENGLISH VERSION EO1-33089
APPENDIX 4 GLOSSARIES
APPENDIX 4 GLOSSARIES
Bar code
Expansion I/O interface
A code which represents alphanumeric characters
by using a series of black and white stripes in
different widths. Bar codes are used in various
industrial fields: Manufacturing, Hospitals,
Libraries, Retail, Transportation, Warehousing, etc.
Reading bar codes is a fast and accurate means of
capturing data while keyboard entry tends to be
slow and inaccurate.
An interface circuit that may be installed into
printer to allow the printer to be connected to an
external device such as a wrapping machine and to
receive feed, print start, and pause signals from the
external device and to send back print, pause, and
error status signals to the external device.
Feed gap sensor
A transmissive sensor which detects the difference
of potential between the gap between labels and
the label to find the print position of the label.
Batch mode
Issue mode that continuously prints media until the
specified number of media has been printed.
Font
Black mark
A complete set of alphanumeric characters in one
style of type. E.g. Helvetica, Courier, Times
A mark printed on the media so that the printer can
maintain a constant print position by detecting this
mark.
Gap
Clearance between labels
Black mark sensor
A reflective sensor which detects the difference of
potential between the black mark and print area to
find the print start position.
IPS
Built-in rewinder mode
Label
Printer mode of operation where a strip module is
installed to take up printed media onto the build-in
rewinder.
LCD
Inch per second
The unit used to express print speed.
A type of media with adhesive backing.
Liquid Crystal Display
Installed on the operation panel and displays
operation modes, error message and so on.
Cut mode
Printer mode of operation where an optional cutter
module is installed to automatically cut media from
the supply roll after they are printed. The print
command can specify to cut every media or to cut
after a set number of media have been printed.
Media
Material on which data is printed by the printer.
Label, tag paper, fanfold paper, perforated paper,
etc.
Cutter module
A device used to cut the media.
Plug and Play
When Plug and Play is enabled, the PC will
automatically identify the printer (if the PC
supports Plug & Play), optimize the system
resource (IRQ and DMA), and display a message
prompting a printer driver installation.
DHCP
Dynamic Host Configuration Protocol
A communications protocol which lets a network
administrator temporarily assign an IP address to a
computer plugged into a different place in the
network.
Pre-printed media
A type of media on which characters, logos, and
other designs have been already printed.
DPI
Dot Per Inch
The unit used to express print density.
EA4- 1
APPENDIX 4 GLOSSARIES
ENGLISH VERSION EO1-33089
APPENDIX 4 GLOSSARIES
Printer IP address
Tag
A 32-bit address of a printer connected to TCP/IP
network, which identifies the network printer. An
IP address is written as 4 sets of numbers,
separated by periods.
A type of media with no adhesive. Usually tags
are made of cardboard or other durable material.
Thermal direct printing
A printing method using no ribbon, but thermal
media which reacts to heat. The thermal print head
heats the thermal media directly, causing print
image to be printed on the media.
Print head element
The thermal print head consists of a single line of
tiny resistive elements and when current is allowed
to flow through each element it heats up causing a
small dot to be burned onto thermal paper or a
small dot of ink to be transferred from a thermal
ribbon to ordinary paper.
Thermal print head
A print head using thermal transfer or thermal
direct printing method.
Print speed
Thermal transfer printing
The speed at which printing occurs. This speed is
expressed in units of ips (inches per second).
A printing method that the thermal print head heats
an ink or resin coating on the ribbon against the
media, causing the ink/resin to transfer onto the
media.
Reflective sensor
See Black mark sensor.
Threshold setting
A sensor setting operation to have the printer
maintain a constant print position of pre-printed
media.
Resolution
The degree of detail to which an image can be
duplicated. The minimum unit of divided image is
called a pixel. As the resolution becomes higher,
the number of pixels increased, resulting in more
detailed image
Transmissive sensor
See Feed gap sensor.
USB (Universal Serial Bus)
An interface that is used to connect peripherals,
such as a printer, keyboard, mouse. The USB
allows disconnection of a USB device without
turning off the power.
RFID (Radio Frequency Identification)
A method of automatically identifying people or
objects using radio waves. In case of the B-SX
series, the RFID module writes digital information
to an RFID tag mounted inside labels or tag paper
while the printer is printing data on them. The
RFID tag is a microchip attached to an antenna.
The microchip holds data and the antenna enables
the tag to send and receive data.
Web printer
The web printer function allows you to browse the
printer status on the PC, issue media, check or
change the settings, or download the firmware to
the printer. For details, refer to the Network
Specification.
Ribbon
An inked film used to transfer an image onto the
media. In the thermal transfer printing, it is heated
by the thermal print head, causing an image to be
transferred onto the media.
Strip mode
A device used to remove labels from the backing
paper.
Supply
Media and ribbon
EA4- 2
M
EO1-33089