Extron electronics DP DA2 User manual
Advertisement
Advertisement
DP DA2
Distribution Amplifier
User Guide
DisplayPort
68-2154-01
Rev. A
07 12
Safety Instructions • English
This symbol is intended to alert the user of important operating and maintenance (servicing) instructions in the literature provided with the equipment.
This symbol is intended to alert the user of the presence of uninsulated dangerous voltage within the product enclosure that may present a risk of electric shock.
Caution
Read Instructions • Read and understand all safety and operating instructions before using the equipment.
Retain Instructions • The safety instructions should be kept for future reference.
Follow Warnings • Follow all warnings and instructions marked on the equipment or in the user information.
Avoid Attachments • Do not use tools or attachments that are not recommended by the equipment manufacturer because they may be hazardous.
Warning
Power sources • This equipment should be operated only from the power source indicated on the product. This equipment is intended to be used with a main power system with a grounded (neutral) conductor. The third
(grounding) pin is a safety feature, do not attempt to bypass or disable it.
Power disconnection • To remove power from the equipment safely, remove all power cords from the rear of the equipment, or the desktop power module (if detachable), or from the power source receptacle (wall plug).
Power cord protection • Power cords should be routed so that they are not likely to be stepped on or pinched by items placed upon or against them.
Servicing • Refer all servicing to qualified service personnel. There are no user-serviceable parts inside. To prevent the risk of shock, do not attempt to service this equipment yourself because opening or removing covers may expose you to dangerous voltage or other hazards.
Slots and openings • If the equipment has slots or holes in the enclosure, these are provided to prevent overheating of sensitive components inside. These openings must never be blocked by other objects.
Lithium battery • There is a danger of explosion if battery is incorrectly replaced. Replace it only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the instructions of the manufacturer.
Consignes de Sécurité • Français
Ce symbole sert à avertir l’utilisateur que la documentation fournie avec le matériel contient des instructions importantes concernant l’exploitation et la maintenance (réparation).
Ce symbole sert à avertir l’utilisateur de la présence dans le boîtier de l’appareil de tensions dangereuses non isolées posant des risques d’électrocution.
Attention
Lire les instructions• Prendre connaissance de toutes les consignes de sécurité et d’exploitation avant d’utiliser le matériel.
Conserver les instructions• Ranger les consignes de sécurité afin de pouvoir les consulter à l’avenir.
Respecter les avertissements • Observer tous les avertissements et consignes marqués sur le matériel ou présentés dans la documentation utilisateur.
Eviter les pièces de fixation • Ne pas utiliser de pièces de fixation ni d’outils non recommandés par le fabricant du matériel car cela risquerait de poser certains dangers.
Avertissement
Alimentations • Ne faire fonctionner ce matériel qu’avec la source d’alimentation indiquée sur l’appareil. Ce matériel doit être utilisé avec une alimentation principale comportant un fil de terre (neutre). Le troisième contact (de mise à la terre) constitue un dispositif de sécurité : n’essayez pas de la contourner ni de la désactiver.
Déconnexion de l’alimentation• Pour mettre le matériel hors tension sans danger, déconnectez tous les cordons d’alimentation de l’arrière de l’appareil ou du module d’alimentation de bureau (s’il est amovible) ou encore de la prise secteur.
Protection du cordon d’alimentation • Acheminer les cordons d’alimentation de manière à ce que personne ne risque de marcher dessus et à ce qu’ils ne soient pas écrasés ou pincés par des objets.
Réparation-maintenance • Faire exécuter toutes les interventions de réparation-maintenance par un technicien qualifié. Aucun des éléments internes ne peut être réparé par l’utilisateur. Afin d’éviter tout danger d’électrocution, l’utilisateur ne doit pas essayer de procéder lui-même à ces opérations car l’ouverture ou le retrait des couvercles risquent de l’exposer à de hautes tensions et autres dangers.
Fentes et orifices • Si le boîtier de l’appareil comporte des fentes ou des orifices, ceux-ci servent à empêcher les composants internes sensibles de surchauffer. Ces ouvertures ne doivent jamais être bloquées par des objets.
Lithium Batterie • Il a danger d’explosion s’il y a remplacment incorrect de la batterie. Remplacer uniquement avec une batterie du meme type ou d’un type equivalent recommande par le constructeur. Mettre au reut les batteries usagees conformement aux instructions du fabricant.
Sicherheitsanleitungen • Deutsch
Dieses Symbol soll dem Benutzer in der im Lieferumfang enthaltenen
Dokumentation besonders wichtige Hinweise zur Bedienung und Wartung
(Instandhaltung) geben.
Dieses Symbol soll den Benutzer darauf aufmerksam machen, daß im Inneren des Gehäuses dieses Produktes gefährliche Spannungen, die nicht isoliert sind und die einen elektrischen Schock verursachen können, herrschen.
Achtung
Lesen der Anleitungen • Bevor Sie das Gerät zum ersten Mal verwenden, sollten Sie alle Sicherheits-und
Bedienungsanleitungen genau durchlesen und verstehen.
Aufbewahren der Anleitungen • Die Hinweise zur elektrischen Sicherheit des Produktes sollten Sie aufbewahren, damit Sie im Bedarfsfall darauf zurückgreifen können.
Befolgen der Warnhinweise • Befolgen Sie alle Warnhinweise und Anleitungen auf dem Gerät oder in der
Benutzerdokumentation.
Keine Zusatzgeräte • Verwenden Sie keine Werkzeuge oder Zusatzgeräte, die nicht ausdrücklich vom Hersteller empfohlen wurden, da diese eine Gefahrenquelle darstellen können.
Vorsicht
Stromquellen • Dieses Gerät sollte nur über die auf dem Produkt angegebene Stromquelle betrieben werden.
Dieses Gerät wurde für eine Verwendung mit einer Hauptstromleitung mit einem geerdeten (neutralen) Leiter konzipiert. Der dritte Kontakt ist für einen Erdanschluß, und stellt eine Sicherheitsfunktion dar. Diese sollte nicht umgangen oder außer Betrieb gesetzt werden.
Stromunterbrechung • Um das Gerät auf sichere Weise vom Netz zu trennen, sollten Sie alle Netzkabel aus der
Rückseite des Gerätes, aus der externen Stomversorgung (falls dies möglich ist) oder aus der Wandsteckdose ziehen.
Schutz des Netzkabels • Netzkabel sollten stets so verlegt werden, daß sie nicht im Weg liegen und niemand darauf treten kann oder Objekte darauf- oder unmittelbar dagegengestellt werden können.
Wartung • Alle Wartungsmaßnahmen sollten nur von qualifiziertem Servicepersonal durchgeführt werden. Die internen Komponenten des Gerätes sind wartungsfrei. Zur Vermeidung eines elektrischen Schocks versuchen
Sie in keinem Fall, dieses Gerät selbst öffnen, da beim Entfernen der Abdeckungen die Gefahr eines elektrischen Schlags und/oder andere Gefahren bestehen.
Schlitze und Öffnungen • Wenn das Gerät Schlitze oder Löcher im Gehäuse aufweist, dienen diese zur
Vermeidung einer Überhitzung der empfindlichen Teile im Inneren. Diese Öffnungen dürfen niemals von anderen Objekten blockiert werden.
Litium-Batterie • Explosionsgefahr, falls die Batterie nicht richtig ersetzt wird. Ersetzen Sie verbrauchte Batterien nur durch den gleichen oder einen vergleichbaren Batterietyp, der auch vom Hersteller empfohlen wird. Entsorgen
Sie verbrauchte Batterien bitte gemäß den Herstelleranweisungen.
Instrucciones de seguridad • Español
Este símbolo se utiliza para advertir al usuario sobre instrucciones importantes de operación y mantenimiento (o cambio de partes) que se desean destacar en el contenido de la documentación suministrada con los equipos.
Este símbolo se utiliza para advertir al usuario sobre la presencia de elementos con voltaje peligroso sin protección aislante, que puedan encontrarse dentro de la caja o alojamiento del producto, y que puedan representar riesgo de electrocución.
Precaucion
Leer las instrucciones • Leer y analizar todas las instrucciones de operación y seguridad, antes de usar el equipo.
Conservar las instrucciones • Conservar las instrucciones de seguridad para futura consulta.
Obedecer las advertencias • Todas las advertencias e instrucciones marcadas en el equipo o en la documentación del usuario, deben ser obedecidas.
Evitar el uso de accesorios • No usar herramientas o accesorios que no sean especificamente recomendados por el fabricante, ya que podrian implicar riesgos.
Advertencia
Alimentación eléctrica • Este equipo debe conectarse únicamente a la fuente/tipo de alimentación eléctrica indicada en el mismo. La alimentación eléctrica de este equipo debe provenir de un sistema de distribución general con conductor neutro a tierra. La tercera pata (puesta a tierra) es una medida de seguridad, no puentearia ni eliminaria.
Desconexión de alimentación eléctrica • Para desconectar con seguridad la acometida de alimentación eléctrica al equipo, desenchufar todos los cables de alimentación en el panel trasero del equipo, o desenchufar el módulo de alimentación (si fuera independiente), o desenchufar el cable del receptáculo de la pared.
Protección del cables de alimentación • Los cables de alimentación eléctrica se deben instalar en lugares donde no sean pisados ni apretados por objetos que se puedan apoyar sobre ellos.
Reparaciones/mantenimiento • Solicitar siempre los servicios técnicos de personal calificado. En el interior no hay partes a las que el usuario deba acceder. Para evitar riesgo de electrocución, no intentar personalmente la reparación/mantenimiento de este equipo, ya que al abrir o extraer las tapas puede quedar expuesto a voltajes peligrosos u otros riesgos.
Ranuras y aberturas • Si el equipo posee ranuras o orificios en su caja/alojamiento, es para evitar el sobrecalientamiento de componentes internos sensibles. Estas aberturas nunca se deben obstruir con otros objetos.
Batería de litio • Existe riesgo de explosión si esta batería se coloca en la posición incorrecta. Cambiar esta batería
únicamente con el mismo tipo (o su equivalente) recomendado por el fabricante. Desachar las baterías usadas siguiendo las instrucciones del fabricante.
安全须知
• 中文
这个符号提示用户该设备用户手册中有重要的操作和维护说明。
这个符号警告用户该设备机壳内有暴露的危险电压，有触电危险。
注意
阅读说明书
• 用户使用该设备前必须阅读并理解所有安全和使用说明。
保存说明书
• 用 户应保存安全说明书以备将来使用。
遵守警告
• 用户应遵守产品和用户指南上的所有安全和操作说明。
避免追加
• 不要使用该产品厂商没有推荐的工具或追加设备，以避免危险。
警告
电源
• 该设备只能使用产品上标明的电源。 设备必须使用有地线的供电系统供电。 第三条线（
地线）是安全设施，不能不用或跳过 。
拔掉电源
• 为安全地从设备拔掉电源，请拔掉所有设备后或桌面电源的电源线，或任何接到市电
系统的电源线。
电源线保护
• 妥善布线， 避免被踩踏，或重物挤压。
维护
• 所有维修必须由认证的维修人员进行。 设备内部没有用户可以更换的零件。为避免出现触
电危险不要自己试图打开设备盖子维修该设备。
通风孔
• 有些设备机壳上有通风槽或孔，它们是用来防止机内敏感元件过热。 不要用任何东西
挡住通风孔。
锂电池
• 不正确的更换电池会有爆炸的危险。必须使用与厂家推荐的相同或相近型号的电池。按
照生产厂的建议处理废弃电池。
FCC Class A Notice
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. Operation is subject to the following two conditions:
1.
This device may not cause harmful interference.
2.
This device must accept any interference received, including interference that may cause undesired operation.
The Class A limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the user guide, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his own expense.
NOTE:
This unit was tested with shielded cables on the peripheral devices. Shielded cables must be used with the unit to ensure compliance with FCC emissions limits.
For more information on safety guidelines, regulatory compliances, EMI/EMF compliance, accessibility, and related topics,
click here
.
Specifications Availability
Product specifications are available on the Extron website,
www.extron.com
.
Copyright
© 2012 Extron Electronics. All rights reserved.
Trademarks
All trademarks mentioned in this guide are the properties of their respective owners
Conventions Used in this Guide
Notifications
the following are used:
ATTENTION: Attention indicates a situation that may damage or destroy the product or associated equipment.
NOTE:
A note draws attention to important information.
TIP:
A tip provides a suggestion to make working with the application easier.
Software Commands
Commands are written in the fonts shown here:
^AR Merge Scene,,Op1 scene 1,1 ^B 51 ^W^C
[01] R 0004 00300 00400 00800 00600 [02] 35 [17] [03]
E X!
*X1&*
X2)
*
X2#
*
X2!
CE
}
NOTE:
For commands and examples of computer or device responses mentioned in this guide, the character “0” is used for the number zero and “
O
” represents the capital letter “ o
.”
Computer responses and directory paths that do not have variables are written in the font shown here:
Reply from 208.132.180.48: bytes=32 times=2ms TTL=32
C:\Program Files\Extron
Variables are written in slanted form as shown here: ping
xxx.xxx.xxx.xxx
—t
SOH R
Data
STX
Command
ETB ETX
Selectable items, such as menu names, menu options, buttons, tabs, and field names are written in the font shown here:
From the
File
menu, select
New
.
Click the
OK
button.
Contents
Specifications Availability ....................................iii
Introduction
............................................................ 1
About the DP DA2 .............................................. 1
Application Diagram ........................................... 1
DP DA2 Features ................................................. 2
Updating Firmware
............................................. 16
Downloading and Installing Firmware Loader .... 16
Downloading DP DA2 Firmware ........................ 17
Loading the Firmware to the DP DA2 ................ 18
Factory Default Version .................................... 21
Reference Information
....................................... 22
Included Parts ............................................... 22
Optional Parts ............................................... 22
Panel Features
........................................................ 3
Rear Panel........................................................... 3
Front Panel ......................................................... 3
Rear Panel Features ............................................. 4
Power Supply .................................................. 4
Display Port Connectors .................................. 5
Dual Mode DisplayPort .................................... 5
EDID Minder ................................................... 6
RS-232 Control ............................................... 8
Mute Control .................................................. 8
Front Panel Features ............................................ 8
Power LED ...................................................... 8
Config USB Port .............................................. 9
Signal and HDCP LEDs .................................. 11
Mounting
.............................................................. 23
Desktop Placement ........................................... 23
Rack Mounting ................................................. 23
UL Guidelines for Rack Mounting .................. 23
Rack Mounting Procedure ............................. 23
Setup
...................................................................... 12
SIS Commands
..................................................... 13
Introduction to SIS ........................................... 13
Symbols Used in this Manual............................. 14
Error Messages ................................................. 14
Command and Response Table for
SIS Commands ................................................ 15
DP DA2 • Contents v
DP DA2 • Contents vi
Introduction
This guide describes the function, installation and operation of the DP DA2 distribution amplifier. Unless otherwise stated, the terms “DA” and “distribution amplifier” refer to the
DP DA2.
This section contains the following information:
•
•
•
About the DP DA2
The DP DA2 provides an Extron distribution amplifier for VESA
®
DisplayPort signals. It accepts a single input with data rates up to 10.8 Gbps and, in normal mode, distributes two identical outputs with resolutions of up to 2560x1600 @ 60 Hz on each output. Input and output signals can each be carried a maximum of 25 feet (7.62 m).
In Extend mode, the DP DA2 outputs an image with a resolution of up to 3840x1080 @ 60 Hz extended over two output displays.
The DP DA2 uses the DisplayPort v1.1a standard and is backwards compatible with earlier specifications. It has EDID Minder
®
for EDID management, Key Minder
®
for continuous HDCP verification, and can be controlled by RS-232, using the Extron Simple Instruction Set (SIS
™
) commands.
Application Diagram
TouchLink
Control
System
ON
OF
DIS
MU
PLA
SC RE
UP
EN
SC
DO
RE
WN
EN
VC
DV
DO
CA M
LAP
TO
PC
Extron
DP DA2
DisplayPort
Distribution
Amplifier
TCP/IP
1
OUTPUT
S
2
REMOTE
EDID
DE
FA
UL
T
EXTEND
EDID
ST
OR
E
NORMAL
STORED
RS-232 MUTE
1
2
Tx
Rx
G
IPL 25
TX
CO
M
RX
IR
INPU
REL AY
100
LINK
AC
2
DP DA
POWE
12V
0.6A MA
R
X
INPUT
Flat Panel Displays w/ DisplayPort Inputs
PC w/ DisplayPort Output
Figure 1. Typical DP DA2 Application
DP DA2 • Introduction 1
DP DA2 Features
DisplayPort — in normal mode provides two identical outputs with PC resolutions up to
2560x1600 @ 60 Hz, with multi-channel audio and HDTV up to 1080p @ 60 Hz, distributed with embedded multi-channel digital audio signals.
Thunderbolt
™
Source Support (input) — Thunderbolt sources are backward compatible with the DP DA2 input with respect to both audio and video. Thunderbolt devices are not supported on the DP DA2 outputs.
Signals up to 10.8 Gbps — supports data rates of either 1.62 Gbps (reduced bit rate) or 2.7
Gbps (high bit rate), using one, two, or four lanes.
Dual-mode — allows for interoperability with HDMI, DVI, and VGA display devices. Provides connectivity between a dual-mode DisplayPort-equipped source and HDMI, DVI, and VGA display devices with an appropriate adapter.
Extend Mode — outputs a single image with a resolution of up to 3840x1080 @ 60 Hz extended over two output displays.
EDID Minder
®
— maintains continuous EDID (Extended Display Identification Data) communication with the attached source. This ensures that the source powers up correctly and maintains a proper video output, even if the display is off.
Content Protection — supports High-bandwidth Digital Content Protection (HDCP). The
DP DA2 checks source and output displays for HDCP compliance.
HDCP Visual Confirmation — provides a green signal when encrypted content is sent to a non-compliant display. A full-screen green signal is sent when HDCP-encrypted content is transmitted to a non-HDCP compliant display, providing immediate visual confirmation that protected content cannot be viewed on the display.
Key Minder
®
— authenticates and maintains continuous HDCP encryption between all input and output devices to enable simultaneous distribution of a single source signal to two or more displays.
Automatic input cable equalization — to 25 feet (7.6 meters) at 2560x1600 @ 60 Hz with
Extron DisplayPort cables. Conditions incoming digital signals to compensate for signal loss from long cables, low quality cables, or source devices with poor DisplayPort signal output.
LED indicators — provide real-time feedback and monitoring of key performance parameters by indicating signal presence and HDCP authentication. The tri-color EDID LED indicator on the back panel shows whether an internal or external EDID is stored.
RS-232 serial control — provides control by SIS
™
commands either via the controller or directly from a PC using the front panel USB port or the rear panel 3-pole captive screw connector.
Output muting control via RS-232 or contact closure — provides the capability to mute one or both outputs at any time. This allows content to be viewed on a local monitor prior to appearing on the main presentation display.
DP DA2 • Introduction 2
Panel Features
Rear Panel
This section describes the panel features and connections of the DP DA2.
DP DA2
POWER
12V
0.6A MAX
INPUT
1
OUTPUTS
2
EDID
EDID
STORE
DEFAULT
EXTEND
REMOTE
RS-232 MUTE
NORMAL
STORED
Tx Rx G 1 2
a b
Figure 2. DP DA2 Rear Panel
c d e f g h a
Power — connect the provided power supply to this 2-pole, 3.5 mm captive screw connector.
b
Input — connect the source device to this female DisplayPort connector.
c
Outputs — connect up to two display devices to these female DisplayPort connectors.
d
EDID Minder LED — lights red, amber, or green, showing current EDID Minder state.
e
EDID Minder Store push button — recessed button activates EDID store.
f
EDID Minder DIP switches — used to configure the EDID Minder features.
g
RS-232 control — connect the Transmit (Tx), Receive (Rx), and ground (G) connectors of this 5-pole 3.5 mm captive screw connector to a control PC.
h
Mute control — connect the ground (G) and either pin 1 (to mute output 1) or pin 2
(to mute channel 2).
Front Panel
CONFIG
INPUT OUTPUTS
SIGNAL
1 2
HDCP
DP DA2
DISPLAYPORT DISTRIBUTION AMPLIFIER
i j
Figure 3.
DP DA2 Front Panel
k i
Power LED — lights green when the unit is receiving power.
j
Config USB port — connect this USB port to a control PC.
k
Signal and HDCP LEDs — provide information about the signal and HDCP encryption status of the input and outputs.
DP DA2 • Panel Features 3
Rear Panel Features
Power Supply
The provided 12 VDC power supply connects to this two-pole, 3.5 mm captive screw connector. The front panel Power LED lights green when the unit is receiving power.
1.
Connect the captive screw connector from the power supply to the power receptacle.
POWER
12V
- - A MAX
POWER
12V
- - A MAX
Rear Panel
Power Receptacle
Smooth Ridges
A A
SECTION A–A
Power Supply
Output Cord
3/16"
(5 mm) Max.
DC Power Cord
Captive Screw Connector
–
+12 VDC
AC Power Cord
External
Power Supply
(12 VDC, 1 A )
Figure 4.
Power Connections
ATTENTION:
• Power supply voltage polarity is critical. Incorrect voltage polarity can damage the equipment. Identify the negative (or ground) lead by the ridges on the side of the cord (see the figure above).
•
Always use a power supply supplied by or specified by Extron. Use of an unauthorized power supply voids all regulatory compliance certification and may cause damage to the supply and the end product.
•
Unless otherwise stated, the AC to DC adapters are not suitable for use in air handling spaces or in wall cavities. The power supply is to be located within the same vicinity as the Extron AV processing equipment in an ordinary location, Pollution Degree 2, secured to the equipment rack within the dedicated closet, podium or desk.
• The installation must always be in accordance with the applicable provisions of National Electrical Code ANSI/NFPA 70, article 75 and the
Canadian Electrical Code part 1, section 16. The power supply shall not be permanently fixed to building structure or similar structure.
NOTES:
• The ideal length of exposed wire in the stripping process is 3/16 inch (5 mm). If longer than 3/16 inch, the exposed wires may touch, causing a short circuit. If shorter than 3/16 inch, the wires can be easily pulled out even if tightly fastened.
• Do not tin the wires. Tinned wire does not hold its shape and comes loose over time.
2.
Connect the AC power cord of the power supply unit to a 110 or 220 VAC electrical source. When the unit is receiving power, the front panel LED shows a green light.
DP DA2 • Panel Features 4
Display Port Connectors
Connect the source device to the input socket and up to two display devices to the output sockets. The connector wiring is shown in the figure and table below.
19 1
20 2
Pin
13
14
15
16
9
10
11
12
17
18
19
20
7
8
5
6
3
4
1
2
Function
ML Lane 0 (p)
GND
ML_Lane 0 (n)
ML_Lane 1 (p)
GND
ML_Lane 1 (n)
ML_Lane 2 (p)
GND
ML_Lane 2 (n)
ML_Lane 3 (p)
GND
ML_Lane 3 (n)
CONFIG1
CONFIG2
AUX CH (p)
GND
AUX CH (n)
Hot Plug
Return
DP_PWR
Notes
Main Link Lane 0 (positive)
Ground
Main Link Lane 0 (negative)
Main Link Lane 1 (positive)
Ground
Main Link Lane 1 (negative)
Main Link Lane 2 (positive)
Ground
Main Link Lane 2 (negative)
Main Link Lane 3 (positive)
Ground
Main Link Lane 3 (negative)
Connected to Ground 1
Connected to Ground 1
Auxiliary Channel (positive)
Ground
Auxiliary Channel (negative)
Hot Plug Detect
Return for Power
Power for adapters (3.3 V 500 mA)
The DP DA2 supports data rates of either 1.62 Gbps (reduced bit rate) or 2.7 Gbps (high bit rate), using either one, two, or four lanes. The DP DA2 supports mini DisplayPort and Dual
Mode DisplayPort through the use of the appropriate adapters and cables (not provided).
An equalizer on the input compensates for a poor source signal and allows a cable run of up to
25 feet (7.62 m).
The DP DA2 supports resolutions up to 2560x1600 @60 Hz. In addition, a resolution of
3840x1080 @60 Hz can be carried over two outputs and displayed as extended view. If audio is available from the source, it will also be available to the output devices.
The Key Minder feature ensures the DP DA2 is fully HDCP compliant. The source negotiates with the DP DA2 input and the display negotiates with the DP DA2 output. The input HDCP
LED lights green when the source is encrypted and has been authenticated by the DP DA2 unit.
Each output LED lights green when HDCP has been authenticated between the source and the corresponding output. The LEDs will not light if the source does not require HDCP encryption or if the sink device connected to that output is not HDCP compliant.
NOTE:
Extron recommends that the display connected to outputs 1 and 2 are the same model or have the same native resolution.
Dual Mode DisplayPort
The DP DA2 supports Dual Mode for interoperability with VGA, DVI, and HDMI display devices.
Appropriate adapters are required.
NOTE:
Certain VGA displays that lack a scaler will not work properly with Dual Mode
DisplayPort.
DP DA2 • Panel Features 5
EDID Minder
During boot up, the source device uses the Auxiliary channel to obtain
Extended Display Identification Data (EDID) from the display device. This allows the output signal to match the resolution and refresh rate of the display device.
EDID Minder allows the user to store and use EDID values for another display device to ensure the output signal is compatible with both the display devices.
EDID
EDID
STORE
DEFAULT
EXTEND
NORMAL
STORED
EDID Store push button and LED
Recording EDID
1.
Connect the display device that will provide EDID information to output 1.
2.
Power on the display and the DP DA2.
3.
Set DIP switch 1 in the Stored (down) position (see the “
following page for more information). The EDID Minder LED lights red until you start recording EDID.
4.
Press the EDID Store push button. The button is recessed (you may need a small screw driver).
The EDID Minder LED lights amber while the EDID is being stored and turns green when the record process is successfully completed.
EDID information is read from the display device connected to output 1. The learned EDID is stored in a non-volatile memory and is retained after a power cycle or after a new display device is connected to output 1.
The new EDID is then available with DIP switch 1 is in the Stored position. Each time a new
EDID is recorded, it overwrites the existing data and is available with DIP switch 1 in the
Stored position.
NOTE:
If the EDID for a display device is corrupted or cannot be read, the DP DA2 will continue to use the currently stored EDID.
EDID Minder LED
The LED shows the status of the EDID recording process:
• Off — DIP switch 1 is set to Default.
•
Red — DIP switch 1 is set to Stored, but external EDID has not been stored (the factory default EDID is still present).
•
Amber — New EDID information is currently being read and stored.
• Green — External EDID has been stored.
DP DA2 • Panel Features 6
DIP switches
Two DIP switches are used to select which of two EDID values is presented to the source device
(DIP switch 1) and whether the output is in normal or extend mode (DIP switch 2).
DIP switch 1 — In the Default (up) position, the EDID value is the factory-stored default, with a native resolution of 1080p and 2-channel audio. In the Stored (down) position, the most recently recorded EDID value is used (this file overwrites previously stored values). Before any other EDID file is recorded, the factory default EDID is also stored here.
To record EDID, follow the instructions in the “
” section on the previous page
.
DIP switch 2 — In the Normal (down) position, the DP DA2 provides two duplicate outputs of up to 2560x1600 @ 60Hz and multi-channel audio. If the DIP switch is in the Extend (up) position, the DP DA2 provides an image with a resolution of up to 3840x1080 @ 60 Hz and
2-ch audio extended over two output displays.
Available Extend Mode Resolutions
3840x1080 @ 60 Hz
3360x1050 @ 60 Hz
2880x900 @ 60 Hz
2560x1024 @ 60 Hz
Resolution per Output
1920x1080 @ 60 Hz
1680x1050 @ 60 Hz
1440x900 @ 60 Hz
1280x1024 @ 60 Hz
Summary
DIP Switch 1 DIP Switch 2
Stored (down) Normal (down)
Default (up) Normal (down)
Extend (up)
Function
Stored EDID is used and normal mode
Default EDID is used and normal mode
Extended mode
NOTE:
If DIP switch 2 is set to Extend, DIP switch 1 is non-functional
DP DA2 • Panel Features 7
RS-232 Control
The RS-232 controls use the first three pins of the rear panel “Remote” 5-pin captive screw connector. They are labelled Tx, Rx, and G. The Ground (G) is shared with the mute controls. Alternatively, the front panel USB port may be used.
Connect the DP DA2 to a control PC, as follows:
REMOTE
RS-232 MUTE
DP DA2
Rear Panel
RS-232 Port
Tx Rx G 1 2
REMOTE
RS-232 MUTE
Tx Rx G 1 2
RS-232
NOTE: Connect a ground wire between
the DP DA2 and the computer or
control system.
G Ground Pin
5
(Rx) Receive Pin to Transmit (Tx) Pin
3
(Tx) Transmit Pin to Receive (Rx) Pin
2
NOTE: If you use cable that has a drain
wire, tie the drain wire to ground
at both ends.
9-pin
Connector
5 1
Host PC Pin DP DA2 Pin
2 (Rx)
3 (Tx)
Tx
Rx
5 (Gnd) G
To Computer or
Control System
RS-232 Port
9 6
DB9 Pin Locations
Female
Alternatively, use the Config USB port to connect to the PC (see below). For complete information about SIS commands, see the “
” section on page 13.
Mute Control
The mute controls use the third, fourth, and fifth pins of the “Remote” 5-pin captive screw connector. They are labelled G, 1, and 2. The Ground (G) is shared with the RS-232.
Ground the pin labelled 1 (to mute output 1) or pin 2 (to mute output 2).
REMOTE
RS-232 MUTE
Front Panel Features
Power LED
The Power LED lights green when the unit is receiving power.
Tx Rx G 1 2
Mute
DP DA2 • Panel Features 8
Config USB Port
Connecting to the USB Port
The mini Type B USB port is located on the DP DA2 front panel. It can be used to connect the distribution amplifier to a host computer to update firmware or for configuration using
SIS commands. Alternatively, use the
RS-232 captive screw connectors
complete information about SIS commands, see the “
” section on page 13.
1.
Connect a USB A to mini B cable between the USB Config port on the front panel of the DP DA2 and the USB port of the PC.
Mini Type
B
USB
USB Cable
Type
A
USB
USB
Ports
USB 1
CONFIG
INPUT
SIGNAL
OUTPUTS
1 2
HDCP
DP DA2
DISPLAYPORT DISTRIBUTION AMPLIFIER
DP DA2 Front Panel
Computer
Figure 5.
Connecting a PC to the DP DA2 Front Panel USB Port
2.
If this is the first time a DP DA2 has been connected to the PC, the Found New
Hardware Wizard opens. The first screen offers to connect to Windows Update to search the web for the appropriate driver needed for the USB port to communicate with the distribution amplifier. This is not necessary if the USB driver is already on your
PC.
Figure 6.
Found New Hardware Wizard Welcome Screen
DP DA2 • Panel Features 9
•
•
Select Yes, this time only to connect the PC to Windows Update only this one time.
Select Yes, now, and every time I connect a device to automatically connect to Windows Update every time the DP DA2 connects to this USB port.
•
Select No, not this time if you do not want to connect to Windows Update
(for example, if the driver is already on the PC).
3.
Click Next. The next screen of the Wizard opens:
Figure 7.
Installing the Software Automatically
4.
Select Install the software automatically (Recommended) and click on
Next.
NOTE:
You do not need to insert an installation disc.
The PC locates the driver needed and installs it in the correct location on the hard drive.
5.
When the Completed screen appears, click Finish to close the wizard.
NOTE:
The wizard appears only on the first occasion you connect the DP DA2 to that USB port. The wizard will reappear if you connect the DP DA2 to a different USB port or if you connect a different piece of equipment, requiring a different driver, to the same USB port.
6.
Configure the DP DA2 as required.
DP DA2 • Panel Features 10
Signal and HDCP LEDs
Signal LEDs
INPUT OUTPUTS
SIGNAL
Input Signal LED — lights green when main link activity is detected from source device connected to the input.
HDCP
Output Signal LED — lights green when a main link signal is being transmitted to at least one of the display devices connected to the outputs.
1 2
HDCP LEDs
Input HDCP LED — lights green when the source is HDCP encrypted and authenticated by the
DP DA2.
Output HDCP LED — lights green when the connected display device is HDCP compliant.
NOTE:
The HDCP LEDs will not light if the source device does not require HDCP encryption or if the display devices are not HDCP compliant.
DP DA2 • Panel Features 11
Setup
This section provides an overview of how to connect and configure the DP DA2.
1.
Place the DP DA2 in a suitable location.
2.
If necessary, connect the DP DA2 to a control PC using either the rear panel RS-232 captive screw connectors or the front panel USB mini B connector.
3.
Power on the DP DA2 and the PC and configure the DP DA2 as required, using SIS commands.
4.
Connect up to two display devices to the rear panel Output connectors. To record
EDID the display with the lowest resolution should be connected to Output 1.
NOTES:
• Both display devices must have resolution equal to or higher than the EDID values being used.
• Extron recommends that the display connected to outputs 1 and 2 are the same model or have the same native resolution.
5.
Power on the display devices.
6.
If necessary, record the EDID from the device connected to output 1.
7.
Select the correct settings for DIP switches 1 and 2.
8.
Connect the source device to the rear panel input connector.
9.
Power on the source device.
DP DA2 • Setup 12
SIS Commands
This section provides information about the Extron Simple Instruction Set (SIS ™ are used to configure the DP DA2 in the following sections:
) commands that
•
•
•
•
Command and Response Table for SIS Commands
Introduction to SIS
The DP DA2 accepts SIS commands from a host device such as a computer running the Extron
DataViewer utility or other control system. The host device can be connected to the 3-pin captive screw connector on the rear panel or to the config port on the front panel. To connect to the config port, use the optional Extron USB CFG cable (part number 26-654-06).
The protocol is 9600 baud, 8 data bit, 1 stop bit, and no parity.
NOTES:
The wiring in the RS-232 cables crosses over so that the DP DA2 Tx connects with the control device Rx and vice versa.
Only one serial port can be used at a time. If the front port is in use, the rear captive screw connector must be disconnected from the computer or other control device. Likewise, if the captive screw port is in use, the config port on the front panel must be disconnected from the computer or other control device.
SIS commands consist of a string (one or more characters per command field). Unless otherwise stated, upper and lower case characters may be used interchangeably. Commands do not require any special characters to begin or end the command string. Each response from the
DP DA2 ends with a carriage return and a line feed (CR/LF = response character string.
]
), which signals the end of the
When the DP DA2 is first switched on, it sends the message:
(c) Copyright 2011, Extron Electronics DisplayPort DA Series, V
x.xx
,
60-1221-01]
where
60-1221-01
is the catalog part number and
V
x.xx
is the firmware version number.
DP DA2 • SIS Commands 13
Symbols Used in this Manual
When programming in the field, certain characters are most conveniently represented by their hexadecimal rather than their ASCII values. The table below shows the hexadecimal equivalent of each ASCII character:
ASCII to HEX Conversion Table
Space
.
Table 1. ASCII to HEX Conversion Table
]
— carriage return with line feed
}
— carriage return (no line feed)
• — space character
E
— Escape key
The
X/
values defined in this section are the variables used in the fields of the command response table.
X!
— Video output (
1
or
2
)
X@
— Status
0
= disabled, off, or undetected
1
= enabled, on, or detected
X#
—
1
= default;
2
= stored;
3
= extend
X$
— 256 bytes of raw hex data
X%
— Native resolution and refresh rate (translated from HEX)
X^
— Controller software version to the second decimal place
X&
— Unit name. This is a text string up to 24 characters drawn from the alphabet (A-Z), digits
(0-9), minus sign/hyphen (-). No blank or space characters are permitted as part of a name. No distinction is made between upper and lower case. The first character must be an alpha character. The last character must not be a minus sign (hyphen).
Error Messages
E01
— Invalid input channel number (too large)
E10
— Invalid command
E13
— Invalid value (too large)
E14
— Not valid for this configuration
DP DA2 • SIS Commands 14
Command and Response Table for SIS Commands
Command ASCII Command
(host to unit)
Response
(unit to host)
Additional Description
Video Mute
Video mute single output
Video mute all outputs
X!
*
X@
B
X@
B
Query video mute status
B
Vmt
Vmt
Vmt
X!
*
X@]
X@]
X@
•
X@]
Video mute only
Audio Mute
Audio mute single output
Audio mute all outputs
X!
Query audio mute status Z
*
X@
Z
X@
Z Amt
Amt
X!
*
X@]
X@]
Amt
X@
•
X@]
Audio mute only
Signal Status
Request all signal status
E
LS Sig•
X!
*
X@
•
X@]
Input*Output 1 • Output 2
HDCP
HDCP authorized device on
E
E1HDCP
}
HdcpE1
]
HDCP authorized device is on.
E
E0HDCP
}
HdcpE0
]
HDCP authorized device is off.
HDCP authorized device off
Request HDCP authorized device status
EDID Minder
View EDID assignment
View/Read EDID in HEX
E
E
EHDCP
}
A*EDID
}
E
R*EDID
}
X@]
X#]
X$]
HDCP status (1 = on; 2 = off)
Read up to 256 bytes of HEX (as text) from currently selected EDID
View EDID native resolution
Unit Name
Set unit name
View unit name
E
N*EDID
}
EX&
CN
E
CN
}
}
X%]
Ipn•
X&]
X&]
From current EDID selection for example: 1600x1200 @60Hz
X&
The unit name is a text string up to 24 characters drawn from the alphabet (A-Z), digits (0-9), minus sign/hyphen (-). No blank or space characters are permitted. No distinction is made between upper and lower case. The first character must be a letter. The last character must not be a minus sign/hyphen.
Other
Request part number
N
Query firmware version
Reset
Upload firmware
Q
E
E
ZXXX
}
Upload
}
60-1221-01
]
X^]
Zpx
]
...go
Upl
]
Firmware version (with 2 decimals)
During upload process
When upload is complete
DP DA2 • SIS Commands 15
Updating
Firmware
Updates to the DP DA2 firmware are released periodically on the Extron website. You can find the version that is currently loaded on your DA using SIS commands. Compare this with the latest release on the Extron website and decide whether to update your firmware.
TIP:
Read the Release Notes provided on the website with the latest firmware to determine whether you need the latest version.
This chapter describes how to update firmware for the DP DA2:
•
Downloading and Installing Firmware Loader
•
•
Loading the Firmware to the DP DA2
•
Resetting Firmware to the Factory Default Version
Downloading and Installing Firmware Loader
Extron recommends using the Firmware Loader software to update the firmware on Extron products. If you do not already have Firmware Loader installed on your computer, download it as follows:
1.
and click the
Download
tab.
2.
On the Download Center screen, click the
Software
link on the left sidebar menu.
3.
On the next Download Center screen, locate Firmware Loader and click its
Download
link.
Figure 8. Firmware Loader Download Link
4.
On the next screen, enter the requested information, then click the
Download fw_ loader_vnxnxn.exe
button (where n is the Firmware Loader version number).
5.
Follow the instructions on the rest of the download screens to save the executable
Firmware Loader installer file to your computer. Note the folder to which the file was saved.
6.
In Windows Explorer or another file browser, locate the downloaded executable installer file and double-click it to open it.
7.
Follow the instructions on the Installation Wizard screens to install Firmware Loader on your computer. Unless you specify otherwise, the installer program places the
Firmware Loader file, FWLoader.exe, at C:\Program Files\Extron\FWLoader.
DP DA2 • Updating Firmware 16
Downloading DP DA2 Firmware
To obtain the latest version of firmware for your DP DA2:
1.
Visit the Extron website (
www.extron.com
), click the
Download
tab at the top of the page, then click the
Firmware
link on the left sidebar menu.
Figure 9. Firmware Link on the Download Tab
2.
On the next Download Center screen, locate the section for the DP DA2 firmware
3.
(Optional) click Release Notes. These notes show the issues that have been addressed by the latest update. If these issues do not affect you, you may decide not to upgrade the firmware.
4.
Click the DP DA2 Download link.
5.
On the next screen that appears, enter the requested user information, then click the
Download button.
6.
Follow the instructions on the rest of the download screens to save the executable firmware file to your computer. Note the folder to which the file was saved.
7.
In Windows Explorer or another file browser, locate the downloaded executable file, and double-click it to open it.
8.
Follow the instructions on the Installation Wizard screens to install the new firmware on your computer. A Release Notes file, giving information on what has changed in the new firmware version, and a set of instructions for updating the firmware are also loaded.
DP DA2 • Updating Firmware 17
Loading the Firmware to the DP DA2
To load a new version of firmware to the switcher using Firmware Loader, connect your
computer serial port to the first three pins of the switcher Remote port (see “
on page 8 for information on connecting to the serial port).
”
1.
If you have not already done so, download and install the Firmware Loader executable installer file to your computer (see “
Downloading and Installing Firmware
” on page 16).
2.
If necessary, download the latest version of DP DA2 firmware and install it on your
” on page 17).
3.
Open the Firmware Loader via your desktop Start menu by making the following selections:
Start > All Programs > Extron Electronics > Firmware Loader >
Firmware Loader
The Firmware Loader window opens with the Add Device window displayed in front of it.
Figure 10. Opening Firmware Loader
4.
On the Add Device window, select
DP DA2
from the Device Names drop-down menu.
5.
From the Connection Method drop-down menu, select either
RS-232
or
USB
.
6.
Depending on the connection method that you selected, additional options appear.
Make the appropriate selections for your connection method.
•
RS-232
: Select the appropriate options from the
Com Port
and
Baud Rate
menus.
•
USB
: Only the
Extron USB Device_0
option is available on the Available Devices menu. Make sure that it is selected.
7.
Click Connect. If the connection is successful, DP DA2 is displayed in green in the
Connected Device section, followed by a green check mark.
8.
Click the
Browse
button in the New Firmware File (Optional) section.
DP DA2 • Updating Firmware 18
9.
On the Open window, navigate to the new firmware file, which has an S19 extension, and double-click it.
Figure 11.
Open Window for Firmware File Selection
ATTENTION:
Valid firmware files must have the file extension S19. A file with any other extension is not a firmware upgrade for this product and could cause the switcher to stop functioning.
NOTES:
• The original factory-installed firmware is permanently available on the
DP DA2. If the attempted firmware upload fails for any reason, the switcher reverts to the factory version.
•
When downloaded from the Extron website, by default the firmware is placed in a folder at
C:\Program Files\Extron\
Firmware\DP DA2
(Windows XP) or
C:\Program Files (x86)\Extron\
Firmware\DP DA2
(Windows 7).
DP DA2 • Updating Firmware 19
10.
On the Add Device window, the path to the new firmware file is displayed in the
Path
field.
Figure 12. Path to the New Firmware File on the Add Device Window
11.
If this is the only device to which you are uploading firmware, click
Add
. The switcher information is added to the Devices section of the Firmware Loader window and the Add Device window closes.
If you will be uploading the firmware to multiple DP DA2 units that are connected to your computer, do the following:
a.
Click
Add Next
. Your first device is added to the Devices section of Firmware
Loader window, and the Add Device window remains open.
b.
For each additional device you want to add to the Firmware Loader window, repeat steps 5 through 9, then click
Add Next
.
c.
For the last device, click
Add
(instead of
Add Next
) to add the device and to close the Add Device window.
DP DA2 • Updating Firmware 20
Figure 13. Firmware Loader Screen with a DP DA2 Added
12.
If you want to remove a device from the Devices section, do the following:
a.
Click on the names of the devices to be deleted, to highlight them.
b.
Select
Remove Selected Device(s)
from the
Edit
menu.
c.
On the Remove Device(s) window, select or deselect any devices on the list as desired, then click
Remove
.
To remove all devices, select
Remove All Devices
from the
Edit
menu.
13.
Click Begin. The following indicators show the progress of the update:
•
•
The Transfer Time section shows the amounts of remaining and elapsed time for the update.
The Total Progress section displays a progress bar with
Uploading...
above it.
•
In the Devices section, the Progress column displays an incrementing percentage and another progress bar. The Status column displays
Uploading
.
14.
The upload is complete when the
Remaining Time
field shows
00.00.00
, the Progress column shows
100%
, and
Completed
is displayed above the progress bar and in the
Status
field. Close the Firmware Loader window.
Resetting Firmware to the Factory Default Version
Occasionally the newly installed firmware may conflict with the system requirements. If that occurs, it will be necessary to restore the original (factory-installed) default firmware using the reset button, which is located in a recess on the base (see figure 14).
Use a screwdriver with a fine blade to press the reset button for 10 seconds while powering on the DP DA2. The front panel power LED blinks amber three times, then lights solid amber, and finally blinks amber three more times while the reset occurs. When the reset is complete, it lights solid green.
Reset Button
Figure 14.
Base of the DP DA2 showing the location of the firmware reset button
DP DA2 • Updating Firmware 21
Reference
Information
Included Parts
Description
DP DA2
12 VDC, 1 A Power Supply
IEC cord
(4) Rubber feet
(1) 3.5 mm, 5-pole captive screw connector, with tail
Software Products DVD
DP DA2 Setup Guide
Optional Parts
Description
RSF 123: 3.5 inch deep, 1U rack shelf kit
RSB 123: 3.5 inch deep, 1U basic rack shelf
RSU 126: 6 inch deep, 1U rack shelf kit
RSB 126: 6 inch deep, 1U basic rack shelf
RSU 129: 9.5 inch deep, 1U rack shelf kit
RSB 129: 9.5 inch deep, 1U basic rack shelf
Part Number
60-1221-01
Part Number
60-190-20
60-604-21
60-190-10
60-604-11
60-190-01
60-604-02
DP DA2 • Reference Information 22
Mounting
Desktop Placement
Attach the four provided rubber feet to the bottom of the unit and place it in any convenient location.
Rack Mounting
UL Guidelines for Rack Mounting
The following Underwriters Laboratories (UL) guidelines are relevant to the safe installation of these products in a rack:
1.
Elevated operating ambient temperature — If the unit is installed in a closed or multi-unit rack assembly, the operating ambient temperature of the rack environment may be greater than room ambient temperature. Therefore, install the equipment in an environment compatible with the maximum ambient temperature (Tma: +122 °F,
+50 °C) specified by Extron.
2.
Reduced air flow — Install the equipment in the rack so that the equipment gets adequate air flow for safe operation.
3.
Mechanical loading — Mount the equipment in the rack so that uneven mechanical loading does not create a hazardous condition.
4.
Circuit overloading — Connect the equipment to the supply circuit and consider the effect that circuit overloading might have on overcurrent protection and supply wiring.
Consider the equipment nameplate ratings when addressing this concern.
5.
Reliable earthing (grounding) — Maintain reliable grounding of rack-mounted equipment. Pay particular attention to supply connections other than direct connections to the branch circuit (such as the use of power strips).
Rack Mounting Procedure
The unit can be mounted on any of these optional rack systems, including:
•
RSF 123: 3.5 inch deep, 1U rack shelf kit (part number 60-190-20)
•
RSB 123: 3.5 inch deep, 1U basic rack shelf (part number 60-604-21)
• RSU 126: 6 inch deep, 1U rack shelf kit (part number 60-190-10)
• RSB 126: 6 inch deep, 1U basic rack shelf (part number 60-604-11)
•
RSU 129: 9.5 inch deep, 1U rack shelf kit (part number 60-190-01)
•
RSB 129: 9.5 inch deep, 1U basic rack shelf (part number 60-604-02)
To mount the scaler on a rack shelf, follow the instructions provided with the shelf accessories.
DP DA2 • Mounting 23
Extron Warranty
Extron Electronics warrants this product against defects in materials and workmanship for a period of three years from the date of purchase. In the event of malfunction during the warranty period attributable directly to faulty workmanship and/or materials, Extron Electronics will, at its option, repair or replace said products or components, to whatever extent it shall deem necessary to restore said product to proper operating condition, provided that it is returned within the warranty period, with proof of purchase and description of malfunction to:
USA, Canada, South America, and Central America:
Extron Electronics
1001 East Ball Road
Anaheim, CA 92805
U.S.A.
Europe and Africa:
Extron Europe
Hanzeboulevard 10
3825 PH Amersfoort
The Netherlands
Japan:
Extron Electronics, Japan
Kyodo Building, 16 Ichibancho
Chiyoda-ku, Tokyo 102-0082
Japan
China:
Extron China
686 Ronghua Road
Songjiang District
Shanghai 201611
China
Asia:
Extron Asia
135 Joo Seng Road, #04-01
PM Industrial Bldg.
Singapore 368363
Singapore
Middle East:
Extron Middle East
Dubai Airport Free Zone
F12, PO Box 293666
United Arab Emirates, Dubai
This Limited Warranty does not apply if the fault has been caused by misuse, improper handling care, electrical or mechanical abuse, abnormal operating conditions, or if modifications were made to the product that were not authorized by Extron.
NOTE: If a product is defective, please call Extron and ask for an Application Engineer to receive an RA (Return
Authorization) number. This will begin the repair process.
USA: 714.491.1500 or 800.633.9876
Asia: 65.6383.4400
Europe: 31.33.453.4040
Japan: 81.3.3511.7655
Units must be returned insured, with shipping charges prepaid. If not insured, you assume the risk of loss or damage during shipment. Returned units must include the serial number and a description of the problem, as well as the name of the person to contact in case there are any questions.
Extron Electronics makes no further warranties either expressed or implied with respect to the product and its quality, performance, merchantability, or fitness for any particular use. In no event will Extron Electronics be liable for direct, indirect, or consequential damages resulting from any defect in this product even if Extron Electronics has been advised of such damage.
Please note that laws vary from state to state and country to country, and that some provisions of this warranty may not apply to you.
Extron Headquarters
+1.800.633.9876 (Inside USA/Canada Only)
Extron USA - West Extron USA - East
+1.714.491.1500 +1.919.850.1000
+1.714.491.1517 FAX +1.919.850.1001 FAX
Extron Europe
+800.3987.6673
(Inside Europe Only)
+31.33.453.4040
+31.33.453.4050 FAX
Extron Asia
+800.7339.8766
(Inside Asia Only)
+65.6383.4400
+65.6383.4664 FAX
Extron Japan
+81.3.3511.7655
+81.3.3511.7656 FAX
Extron China
+4000.398766
Inside China Only
+86.21.3760.1568
+86.21.3760.1566 FAX
Extron Middle East
+971.4.2991800
+971.4.2991880 FAX
© 2012 Extron Electronics All rights reserved.
www.extron.com
Extron Korea
+82.2.3444.1571
+82.2.3444.1575 FAX
Extron India
1800.3070.3777
Inside India Only
+91.80.3055.3777
+91.80.3055.3737 FAX
Download
Public link updated
The public link to your chat has been updated. You may view and manage your chat links after registration here.
Document public link
Advertisement