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en User manual RC462304 RC472304 RC492304 RC462504 Refrigerator en en Table of contents en User manual Safety instructions About these instructions Risk of explosion Risk of electric shock Risk of injury Danger due to refrigerants Avoiding placing children and vulnerable people at risk Damage Weight ( 8 Intended use 3 3 3 3 3 3 4 4 4 5 5 5 5 Installation and connection Contents of package Technical specifications Installing the appliance Built-in cut-out Side-by-side installation Tips for saving energy Before using your appliance for the first time Electrical connection 6 6 6 6 6 6 7 8 8 5 15 15 16 16 16 Alarm Door alarm 16 16 Home Connect Home Connect setup Connecting the refrigerator to the Home Connect app Installing updates for the Home Connect software Customer Service access Delete network settings Information on data protection Declaration of conformity 17 17 M Environmental protection Packaging Old appliances 7 Switching demo mode on or off Rest mode Automatic door opening Home Connect Automatic display lock for cleaning o 18 18 18 18 19 19 Refrigerator compartment Note when storing food Note the chill zones in the refrigerator compartment Vegetable container Vegetable container with humidity control Cool-fresh container Storage times at 32 °F (0 °C) 20 20 U 20 20 20 21 21 G etting to know your appliance Appliance Controls Interior fittings 9 9 10 11 Cleaning Cleaning the display Cleaning the appliance interior Cleaning the equipment 21 21 21 21 Operating the appliance Switching on the appliance Switching off and disconnecting the appliance Setting the temperature Fast cooling Display lock for cleaning Eco mode Self-test Setting the brightness of the control panel Setting up the display screen Setting the touch field colour Setting the touch field tone type Setting the touch field tone volume Setting the signal tone volume Dimming when door is opened and closed Setting the temperature unit Setting the language Resetting to factory settings 12 12 12 12 12 13 13 13 13 13 13 14 14 14 14 14 14 15 O dours Exchanging the odour filter 22 22 Noises Normal noises Preventing noises 22 22 22 * 1 2 D l > 9 Lighting 22 Faults – what to do? Appliance 23 23 Customer service Appliance self-test Repair order and advice on faults 24 24 24 3 4 Safety instructions m Safety instructions ( This appliance complies with the relevant safety regulations for electrical appliances and is fitted with noise suppression. Safetyinstrucions en Risk of electric shock Improper installations and repairs may put the user at considerable risk. ▯ The refrigeration circuit has been checked for leaks. If the mains cable is damaged: Immediately disconnect appliance from the electricity supply. ▯ Do not use multiple sockets, extension leads or adapters. About these instructions ▯ Have the appliance repaired by the manufacturer, Customer Service or a similarly qualified person only. ▯ Use original parts supplied by the manufacturer only. ▯ Read and follow the operating and installation instructions. They contain important information on how to install, use and maintain the appliance. ▯ The manufacturer is not liable if you disregard the instructions and warnings in the operating and installation instructions. ▯ Retain all documents for subsequent use or for the next owner. The manufacturer guarantees that these parts satisfy the safety requirements. Risk of injury Containers which contain carbonated drinks may burst. Risk of explosion ▯ Never use electric devices inside the appliance (e.g. heaters or electric ice makers). ▯ Do not store products which contain flammable propellants (e.g. spray cans) or explosive substances in the appliance. ▯ Store high-percentage alcohol tightly closed and standing up. Danger due to refrigerants The tubes of the refrigeration circuit convey a small quantity of an environmentally friendly but flammable refrigerant (R600a). It does not damage the ozone layer and does not increase the greenhouse effect. If refrigerant escapes, it may injure your eyes or ignite. ▯ Do not damage the tubes. If the tubes are damaged: ▯ Keep naked flames and ignition sources away from the appliance. ▯ Ventilate the room. ▯ Switch off the appliance and pull out the mains plug. ▯ Call the after-sales service. 3 en Safety instructions Avoiding placing children and vulnerable people at risk At risk are: Damage To prevent damage: ▯ Do not stand or support yourself on the base, runners or doors. ▯ Children, ▯ People who have limited physical, mental or sensory abilities, ▯ Keep plastic parts and door seals free of oil and grease. ▯ People who have inadequate knowledge concerning safe operation of the appliance. ▯ Pull the mains plug – not the power cord. Measures: ▯ Ensure that children and vulnerable people have understood the hazards. ▯ Children or vulnerable people must be supervised by a responsible person when using the appliance. ▯ Only children from 8 years and above may use the appliance. ▯ Supervise children while the appliance is being cleaned or maintained. ▯ Never allow children to play with the appliance. Risk of suffocation ▯ If the appliance features a lock: keep the key out of the reach of children. ▯ Keep children away from the packaging and its parts. 4 Weight The appliance is very heavy. The appliance should always be transported and set up by at least 2 persons. ~ "Installation location" on page 6 Intended use Intended use 8 U se this appliance Intedus ▯ only for refrigerating food. ▯ only in the home and in the home environment. ▯ only according to these operating instructions. This appliance is intended for use up to a maximum height of 2000 metres above sea level. en Environmental protection 7 P ackaging Environmetalprotecion All materials are environmentally safe and recyclable: ▯ Dispose of packaging in an environmentally friendly manner. ▯ Please ask your dealer or inquire at your local authority about current means of disposal. Old appliances Valuable raw materials can be reclaimed by recycling old appliances. m Warning – Children may become locked in the appliance and suffocate! ▯ To prevent children from climbing in, leave shelves and containers in the appliance. ▯ Keep children away from the redundant appliance. Caution! Refrigerant and harmful gases may escape. Do not damage the tubes of the refrigerant circuit and insulation. 1 Remove the mains plug. 2 Sever the power cord. 3 Have the appliance disposed of professionally. This appliance is labelled in accordance with European Directive 2012/19/EU concerning used electrical and electronic appliances (waste electrical and electronic equipment - WEEE). The guideline determines the framework for the return and recycling of used appliances as applicable throughout the EU. 5 en Installation and connection Installation and connection 5 C ontents of package Instaltaionadconetion After unpacking all parts, check for any damage in transit. If you have any complaints, contact the dealer from whom you purchased the appliance or our after-sales service. ~ "Customer service" on page 24 The delivery consists of the following parts: ▯ Built-in appliance ▯ Interior fittings (depending on model) ▯ Installation material ▯ User manual ▯ Installation instructions ▯ Customer service booklet ▯ Warranty enclosure ▯ Information on the energy consumption and noises Permitted room temperature The permitted room temperature depends on the climatic class of the appliance. Information on the climatic class can be found on the rating plate. Climatic category Permitted room temperature SN N ST T +10 °C ... 32 °C +16 °C ... 32 °C +16 °C ... 38 °C +16 °C ... 43 °C The appliance is fully functional within the permitted room temperature. If an appliance of climatic class SN is operated at colder room temperatures, the appliance will not be damaged up to a room temperature of +5 °C. Built-in cut-out The cut-out must fulfil these criteria: ▯ Anti-tilt bracket must be fitted Technical specifications ▯ Refrigerant, cubic capacity and further technical specifications can be found on the rating plate. Cut-out depth min. 610 mm, for flush installation 635 mm ▯ rectangular ▯ stable – the side panels and the top must be min. 16 mm thick and securely attached to the bottom or wall ▯ Depth of shortest side panels min.100 mm Installing the appliance Installation location The more refrigerant an appliance contains, the larger the room must be in which the appliance is situated. Leaking refrigerant can form a flammable gas-air mixture in rooms which are too small. The room must be at least 1 m³ per 8 g of refrigerant. The amount of refrigerant in your appliance is indicated on the rating plate inside the appliance. The weight of the appliance may be up to 500 kg depending on the model. 6 Side-by-side installation Observe the specifications in the installation instructions for a side-by-side installation. If a partition wall is required between the appliances, it must be at least 16 mm wide. Installation and connection en Tips for saving energy If you follow the instructions below, your appliance will use less power. Note: The arrangement of the features does not affect the energy consumption of the appliance. Installing the appliance Keep the appliance out of direct sunlight. The appliance needs to cool less frequently at low ambient temperatures and therefore consumes less power. Install the appliance as far away as possible from heating elements, cooker and other heat sources: At least 1¼" (3 cm) from electric or gas cookers. At least 11¾" (30 cm) from oil or solid-fuel cookers. Note: If this is not possible, attach an insulating plate between the appliance and heat source. Select an installation location with a room temperature of approx. 20 °C. Do not cover or block the ventilation openings. Ventilate the room daily. If the warm air can escape, the appliance needs to cool less frequently and therefore consumes less power. Using the appliance Open the appliance door only briefly. Transport purchased food in a cool bag and place in the appliance quickly. Allow warm food and drink to cool down before placing in the appliance. Thaw frozen food in the refrigerator compartment to utilise the low temperature of the frozen food. Always leave a space between the food and the back wall. Pack food airtight. Do not cover or block the ventilation openings. Vacuum the ventilation openings once a year. The air in the appliance does not warm up so intensely. The appliance needs to cool less frequently and therefore consumes less power. The air can circulate and the humidity will remain constant.The appliance needs to cool less frequently and therefore consumes less power. The appliance consumes less power if warm air can escape. -------- 7 en Installation and connection Before using your appliance for the first time Electrical connection 1 Remove information material, adhesive tape and protective film. Do not connect the appliance to electronic energy saver plugs. 2 Clean the appliance. ~ "Cleaning" on page 21 Note: You can connect the appliance to mainscontrolled and sine-controlled inverters. Mains-controlled inverters are used for photovoltaic systems which are connected directly to the national grid. Sine-controlled inverters must be used for isolated applications. Isolated applications, e.g. on ships or in mountain lodges, which are not connected directly to the national grid. Caution! 1 After installing the appliance, wait at least 1 hour before connecting it to prevent damaging the compressor. 2 Connect the appliance via a correctly installed socket. The socket must comply with the following data: Socket with 220 V ... 240 V Conductor 50 Hz Fuse 10 A ... 16 A Outside Europe: Check whether the indicated current type of the appliance corresponds with the values of your power supply. Appliance specifications are on the rating plate. 3 Connect the appliance to a socket near the appliance. The socket must also be freely accessible following installation of the appliance. m Warning – Risk of electric shock! If the length of the mains cable is inadequate, never use multiple sockets or extension leads.Instead, please contact Customer Service for alternatives. 8 Getting to know your appliance en G etting to know your appliance * Getingtoknwyourapliance + 5 ° C ° C j 3 ; C K Appliance ): (...H Controls P Main switch on/off X Rating plate ` Vegetable container h Vegetable container with humidity control )" Cool-fresh container )* Automatic door opening )2 Ventilation opening Tray for large bottles 9 Getting to know your appliance en Controls Basic settings menu 5 ° C ° C j ( 0 8 @ H # 1 Press à button. 2 Press B button to move to the menu item Basic settings. 3 Open menu using ™ button. In the Basic settings menu you will find the following sub-menus and setting options: ▯ Brightness ▯ Display screen ▯ Touch field colour ▯ Touch field tone type ▯ Touch field tone volume ▯ Signal tone volume Q button Opens the menu for changing the temperature and is used for selecting compartments. ▯ Dimming when door is opened and closed ▯ Temperature unit ▯ Language Refrigerator compartment temperature display Indicates the set temperature in °C/°F. ▯ Factory settings ▯ Demo mode ▯ Rest mode Cool-fresh compartment temperature display Indicates the set temperature in °C/°F. ▯ Automatic door opening ▯ Home network ▯ Automatic display lock for cleaning + Touch fields There are sensors under the touch fields. Touching the symbol calls up the respective function. à button Opens main menu. Main menu Press à button to open the main menu. In the main menu you can find: ▯ Basic settings ▯ Display lock for cleaning ▯ Eco mode ▯ Self-test ▯ Rest mode (when active) ~ "Operating the appliance" on page 12 10 To access the Basic settings menu: ~ "Operating the appliance" on page 12 Getting to know your appliance Interior fittings Shelf You can remove and adjust the shelf: 1 Lift shelf and remove. 2 When re-inserting, insert hooks on back of shelf at same height to make it level. Note: Insert shelf carefully to avoid scratches to appliance. en You can insert the container: ▯ Pull out telescopic rails all the way ▯ Place the container on the telescopic rails and push into the appliance until it engages. Container You can remove the container: ▯ Press container to the rear, ▯ Lift the container at the rear and remove. 11 en Operating the appliance Operating the appliance 1 S witching on the appliance Refrigerator compartment 1 Use R button to select the desired compartment. 2 Keep pressing A/@ button until the display indicates the desired temperature. The appliance stores the setting and automatically returns to the main screen after a few seconds. Opertaingtheapliance 1 Press the main On/Off switch. The appliance starts cooling and the light is switched on when the door is open. 3 2 Set the required temperature. ~ "Setting the temperature" on page 12 Cool-fresh compartment Operating tips ▯ After the appliance has been switched on, it may take several hours until the set temperatures have been reached. Do not put in any food until the selected temperature has been reached. ▯ The fully automatic NoFrost system ensures that the freezer compartment remains free of ice. Defrosting is not required. ▯ ▯ The sides of the housing are partly heated slightly. This prevents condensation in the area of the door seal. If the freezer compartment door cannot be immediately re-opened after it has been closed, wait until the resulting low pressure has equalised. Switching off and disconnecting the appliance 1 Use R button to select the desired compartment. 2 Keep pressing A/@ button until the display indicates the desired temperature. 3 The appliance stores the setting and automatically returns to the main screen after a few seconds. Fast cooling Fast cooling cools the refrigerator compartment as cold as possible. Switch on fast cooling e.g.: ▯ before placing large quantities of food in the compartment ▯ for cooling drinks quickly Note: When fast cooling is switched on, increased operating noises may occur. After 6 hours the appliance switches to normal operation. Switching on fast cooling: Switch off the appliance 1 To open the menu for setting the temperature, press Q button. ▯ 2 Press Û button. When fast cooling is switched on, the symbol Û appears on the display. 3 The appliance stores the setting and automatically returns to the main screen after a few seconds. Press the main On/Off switch. The appliance no longer cools. Disconnecting the appliance If you do not use the appliance for a prolonged period: 1 Remove groceries. Switching off fast cooling: 2 Press the main On/Off switch. The appliance no longer cools. 1 To open the menu for setting the temperature, press Q button. 3 Pull out the mains plug or switch off the fuse. 2 4 Leave the appliance open. Press ã button. When fast cooling is switched off, the symbol Û disappears from the display. 3 The appliance stores the setting and automatically returns to the main screen after a few seconds. Setting the temperature Recommended temperature Refrigerator compartment: +4 °C Chill compartment +1 °C 12 Operating the appliance Display lock for cleaning You can use this function to switch off the touch function of the controls for 10 seconds. During this time you can clean the display. ~ "Cleaning the display" on page 21 1 Press à button to open the main menu. 2 Press ² button. The cleaning display appears and the countdown starts. en Setting the brightness of the control panel 1 Press à button to open the main menu. 2 Press B button to move to the Basic settings menu item. 3 Press ™ button. 4 Press % button to open the Brightness menu item. 5 Press B C buttons to set the required brightness. 6 Press ™ button. The setting is saved. 7 Press ' button to exit the menu. Setting up the display screen Eco mode Eco mode switches the appliance to energy-saving operation. The appliance automatically sets the following temperatures: ▯ Refrigerator compartment: 6 °C ▯ Cool-fresh compartment: 1 °C You can choose between the settings Reduced and Standard. With the setting Reduced only the temperature and active special functions are displayed on the control panel after a short period without operation. If the touch fields are touched, all buttons will be visible again. With the setting Standard all buttons always remain visible. 1 Press à button to open the main menu. 2 Press B button to move to the menu item Basic settings. 3 Press ™ button. 4 Use C button to move to the menu item Display screen. Switching Eco mode on or off 1 Press à button to open the main menu. 5 Press % button. 2 Press C button to move to the menu item Eco mode. 6 Use B C buttons to move to the required setting. 7 Press ™ button. The setting is saved. 8 Press ' button to exit the menu. 3 Press ²/³ button. The temperature is changed and the display shows the new temperature. When Eco mode is switched off, the recommended temperature is set. Note: You can also switch Eco mode on or off by adjusting the temperature with the A/@ buttons. Self-test This function can be used to start fault analysis on your appliance. ~ "Appliance self-test" on page 24 Setting the touch field colour 1 Press à button to open the main menu. 2 Press B button to move to the Basic settings menu item. 3 Press ™ button. 4 Press C button to move to the Touch field colour menu item. 5 Press % button. 6 Press B C buttons to move to the required setting. 7 Press ™ button. The setting is saved. 8 Press ' button to exit the menu. 13 en Operating the appliance Setting the touch field tone type You can change or switch off the sound of the tones generated when pressing buttons. 1 Press à button to open the main menu. 2 Press B button to move to the Basic settings menu item. 3 Press ™ button to open the menu item. 4 Press C button to move to the Touch field tone type menu item. 5 Press % button to open the menu item. 6 Press B C buttons to select the required setting. 7 Press ™ button. The setting is saved. 8 Press ' button to exit the menu. Dimming when door is opened and closed If dimming is switched on, the light will slowly become brighter when the door is opened, and then slowly darker when it is closed. Switching dimming on or off when opening and closing the door 1 Press à button to open the main menu. 2 Press B button to move to the menu item Basic settings. 3 Press ™ button. 4 Press C button to move to the menu item Dimming when opening and closing the door. 5 Press % button. 6 Press C button to move to the menu item On or Off.Press ™ button to confirm. Setting the touch field tone volume You can adjust the volume level of the sounds generated when pressing buttons. 1 Press à button to open the main menu. 2 Press B button to move to the Basic settings menu item. 3 Setting the temperature unit You can choose between the unit °C and °F. 1 Press à button to open the main menu. Press ™ button to open the menu item. 2 4 Press C button to move to the Touch field tone volume menu item. Press B button to move to the Basic settings menu item. 3 Press ™ button. 5 Press % button to open the menu item. 4 6 Press B C buttons to select the required setting. Press B button to move to the Temperature unit menu item. 7 Press ™ button. The setting is saved. 5 Press % button. 6 Press B C buttons to move to the required unit. 8 Press ' button to exit the menu. 7 Press ™ button. The unit will be changed. 8 Press ' button to exit the menu. Setting the signal tone volume You can adjust the volume level of the signal tones generated e.g. with alarms. Setting the language 1 Press à button to open the main menu. 1 Press à button to open the main menu. 2 Press B button to move to the Basic settings menu item. 2 Press B button to move to the menu item Basic settings. 3 Press ™ button to open the menu item. 3 Press ™ button. 4 Press C button to move to the Signal tone volume menu item. 4 Press B button to move to the menu item Language. 5 Press % button to open the menu item. 5 Press % button. 6 Press B C buttons to select the required setting. 6 7 Press ™ button. The setting is saved. Press B C buttons to move to the required language. 7 8 Press ' button to exit the menu. Press ™ button. The display restarts, and the start screen is displayed. 14 Operating the appliance Resetting to factory settings en Rest mode 1 Press à button to open the main menu. The appliance switches off the following: 2 Press B button to move to the Basic settings menu item. ▯ 3 Press ™ button. 4 Press B button to move to the Factory settings menu item. 5 Press % button. A signal tone sounds and a message to confirm reset appears. ▯ Audible signals ▯ Interior lighting 6 Press ™ button. All settings are reset to the factory settings. ▯ Messages on the control panel 7 Press ' button to exit the menu. ▯ Background illumination of control panel is reduced Automatic door opening Note: With handle-free installation, please note that you will not be supported when opening the door during this time. To open the door in this case, reach from below under the bottom panel of the unit. Switching rest mode on or off Switching demo mode on or off Displaying or hiding rest mode in the main menu The cooling function of the appliance is switched off. All other functions can be used. To use rest mode, you first have to display the function in the main menu: Note: Do not store any food in demo mode as the appliance remains at room temperature. 1 Press à button to open the main menu. 2 Press B button to move to the menu item Basic settings. 3 Press ™ button. 4 Press B button to move to the menu item Rest mode.Press % button. 5 Press C buttons to move to the menu item Available or Not available.Press ™ button to confirm. 1 Press à button to open the main menu. 2 Press B button to move to the menu item Basic settings. 3 Press ™ button. 4 Press B button to move to the menu item Demo mode. 5 Press % button. 6 Press B C buttons to select the setting On or Off. 7 Press ™ button. The setting is saved. 8 Press ' button to exit the menu. The function is displayed or hidden in the main menu. Switching rest mode on 1 Press à button to open the main menu. 2 Press : button to open the view Rest mode duration. 3 Use A/@ buttons to change the duration. 4 Press ² button to start. The appliance switches all listed functions off. Switching rest mode off ▯ After the selected time elapses, the appliance switches to normal operation. ▯ To end rest mode before expiry of the selected time, press ³ button. 15 en Alarm Automatic door opening Switching on Pull-to-open system The automatic door opening function supports you in opening the door. As soon as you activate this function, automatic door opening moves out and supports you in opening the door. In an installation situation with handles you can select the Pull-to-open system. Your appliance will support you in opening the door as soon as you pull on the handle. 1 Open the menu item Automatic door opening. 2 Select menu item Pull-to-open system. Caution! 3 Press ™ button to open the menu item. Repeatedly closing the door too early will cause automatic door opening to fail or wear out. Do not close the door as long as automatic door opening is still moved out. If you have nevertheless closed the door, leave it closed for 5 minutes. Automatic door opening will re-adjust itself. 4 Select Opening force.Here you can select the level of force required to activate automatic door opening. Switching off automatic door opening 1 Open the menu item Automatic door opening. 2 Select menu item Off. Open the menu item Automatic door opening: 1 Press à button to open the main menu. 2 Use B button to move to the Basic settings menu. 3 Press ™ button to open the menu. 4 Use B button to move to the menu item Automatic door opening. 5 To change the setting, press % button. Switching on Push-to-open system In an installation situation without handles you can select the Push-to-open system. Your appliance will then open a crack if you press lightly on the door. Note: Please note that automatic door opening is disabled if Rest mode is activated. 1 Open the menu item Automatic door opening. 2 Select menu item Push-to-open system. 3 Press ™ button to open the menu item. 4 Select Opening force.Here you can select the level of force required to activate automatic door opening. 5 Select Opening duration.Here you can select how long the door should remain open a crack before it closes again automatically. Note: If the door remains open a crack, the appliance checks once a second whether the door is still ajar.After the selected opening duration elapses, the appliance will close the door automatically. Home Connect You can use this function to establish a connection between the refrigerator and your mobile device. ~ "Home Connect" on page 17 Automatic display lock for cleaning You can use this function to select whether the clean lock is switched on automatically when the door is opened. 1 Press à button to open the main menu. 2 Press B button to move to the Basic settings menu item. 3 Press ™ button. 4 Use B button to move to the Automatic display lock for cleaning menu item. 5 To change the setting, press % button. Alarm M D oor alarm Alarm If the appliance door is open for a longer time, the door alarm (continuous audible signal) switches on. ▯ 16 Close the appliance door. The audible warning signal is switched off. Home Connect o Home Connect T his appliance is Wi-Fi-capable and can be remotely controlled using a mobile device. HomeConect 6 Press B C buttons to select the required submenu. 7 Press ' button to exit the menu. The following submenus can be found in the Home network menu: ▯ Connection Note: Wi-Fi is a registered trade mark of the Wi-Fi Alliance. ▯ Connect to app ▯ Software update In the following cases, the appliance functions like a refrigerator without a network connection and can still be manually operated via the controls: ▯ Delete network settings ▯ The appliance is not connected to a home network. Setting up the connection to the home network (WLAN) ▯ Home Connect service is not available in the country in which the appliance is set up. For an overview of the countries in which Home Connect is available, see www.home-connect.com. The first time you open the menu, you will be automatically guided through the initial setup. Follow the instructions on the control panel. Note: Please observe the safety information in this instruction manual. Ensure that this is also adhered to if you operate the appliance via the Home Connect app and are not at home when doing so. ~ "Safety instructions" on page 3 Follow the instructions in the Home Connect app as well. Home Connect setup 1 Install the Home Connect app on your mobile device. 2 Open the Home network menu on your refrigerator. 3 Open the app on the mobile device. 4 Log in or register with the app if access is not yet available. 5 Check the router of your home network to see if a WPS function is available for automatic connection. 6 If this function is available, start the automatic network connection with ™ button and follow the instructions on the control panel. 7 Start the manual network connection if this function is not available, if you're not sure whether the function is available, or if the automatic network connection fails. The refrigerator temporarily generates its own network for connecting the mobile device. 8 Start the manual network connection in the app of the mobile device. Notes – Wait at least 2 minutes after switching on the appliance before setting up Home Connect. Only then is the internal appliance initialisation complete. – Observe the Home Connect supplementary sheet, which is available for download under www.gaggenau.com with the instructions. Enter the E-number of your appliance in the search field. – To change the settings of your appliance with Home Connect, you have to install the Home Connect app on your mobile device. Please observe the supplied Home Connect documents for doing this. Follow the steps specified by the app. en As soon as the refrigerator is connected to the mobile device, a connection between the refrigerator and the home network (WLAN) is established. Note: If the connection cannot be established, check whether there is sufficient reception. ~ "Verify signal strength" on page 17 Home network menu Here's how to open the Home network menu: Verify signal strength 1 Press à button to open the main menu. 2 Press B button to move to the Basic settings menu item. 3 Press ™ button to open the menu item. 4 Press B button to move to the Home network menu item. Improving the signal strength ▯ Place the router closer to the refrigerator. 5 Press % button to open the menu item. Note: The first time you open the menu, you will be automatically guided through the initial setup. Follow the instructions on the control panel. For further information, please also see the following chapters. ▯ Ensure that the connection is not interfered with by screening walls. ▯ Install a repeater to make the signal stronger. The signal strength is displayed in the start window of the Home network menu. The signal strength should be at least 50 %. If the signal strength is too low, the connection could be interrupted. 17 en Home Connect Connecting the refrigerator to the Home Connect app Use this menu to connect your refrigerator to mobile devices. Customer Service access If you contact Customer Service, they can access your appliance and view its status after you have given your consent. You need to have your appliance connected to your home network for this. 1 Install the Home Connect app on your mobile device and log in or register. 2 Open the Home network menu on your refrigerator. ~ "Home Connect setup" on page 17 3 Press C button to move to the menu item Connect to app. 1 Contact Customer Service. ~ "Customer service" on page 24 4 Press % button to open the menu item. 2 5 Confirm the message to display the refrigerator in the app. Confirm the start of Customer Service access in the app. During Customer Service access the symbol Ù appears on the control panel. 6 Open the app and wait until the refrigerator is displayed. UseAdd to confirm the connection between the app and the refrigerator. If the refrigerator is not automatically displayed, click on Add appliance in the app and follow the instructions. As soon as your refrigerator is displayed, add it with +. 3 As soon as Customer Service has obtained the necessary data, they end access. Note: You can interrupt remote diagnosis early by switching off Customer Service access in the Home Connect app. 7 Follow the instructions in the app until the process is complete. Installing updates for the Home Connect software Further information about Customer Service access and its availability in your country is available under www.home-connect.com in the Help & Support area. Delete network settings If there is a problem when trying to establish a connection, or if you would like to register the appliance in a different home network (WLAN), the Home Connect settings can be reset. 1 The refrigerator checks at regular intervals whether updates are available for the Home Connect software. Open the Home network menu on your refrigerator. ~ "Home Connect setup" on page 17 2 Press C button to move to the Delete network settings menu item. If an update is available, a à small exclamation mark appears on á button. 3 Press % button to open the menu item. 4 Confirm the message to delete the network settings. Installing the update: 1 Press á button. The Home network note window opens. 2 Press ™ button to open the note. The note contains the necessary steps for installing the new software. 3 Press ™ button to confirm the note. 4 Open the Home network menu on your refrigerator. ~ "Home Connect setup" on page 17 5 Press C button to move to the Software update menu item. 6 Press % button to open the menu item. Note: % button is only visible if an update is available. Installing new software. 7 A note appears when installation is complete. 8 Press ™ button to confirm the note. 18 To reconnect the appliance to the home network, perform the initial setup again. ~ "Setting up the connection to the home network (WLAN)" on page 17 Home Connect en Information on data protection Declaration of conformity The first time your Home Connect appliance is registered on the WLAN network connected to the Internet, your appliance will transmit the following types of data to the Home Connect server (initial registration): Gaggenau Hausgeräte GmbH hereby declares that the appliance with Home Connect functionality meets the essential requirements and other relevant provisions of Directive 2014/53/EU. ▯ Unique appliance identification (consisting of appliance codes as well as the MAC address of the installed Wi-Fi communication module). A detailed RED Declaration of Conformity can be found online at www.gaggenau.com among the additional documents on the product page for your appliance. ▯ Security certificate of the Wi-Fi communication module (to ensure a secure IT connection). ▯ The current software and hardware version of your domestic appliance. ▯ 2.4 GHz band: 100 mW max. Status of any previous resetting to factory settings. This initial registration prepares the Home Connect functions for use and is only required when you want to use these Home Connect functions for the first time. Note: Be aware that the Home Connect functions can only be utilised with the Home Connect app. Information on data protection can be called up in the Home Connect app. 19 en U Refrigerator compartment Refrigerator compartment T he refrigerator compartment is suitable for storing meat, sausages, fish, dairy products, eggs, ready meals and pastries. Refrigeratocmpartmen Vegetable container The vegetable container is the best storage location for fresh fruit and vegetables.High air humidity keeps leafy vegetables fresh for longer. Fruit and vegetables should be stored at a slightly lower air humidity. Notes The temperature can be set from +2 °C ... +8 °C. – The refrigerator compartment can also be used to store highly perishable foods in the short to medium term. The lower the selected temperature, the slower the enzymatic and chemical processes and deterioration by microorganisms. A temperature of +4 °C or lower ensures optimum freshness and safety of the stored foods. Fruit sensitive to cold (e.g. pineapple, banana, papaya and citrus fruit) and vegetables sensitive to cold (e.g. aubergines, cucumbers, zucchini, peppers, tomatoes and potatoes) should be stored outside the appliance at temperatures of approx. +8 °C ... +12 °C for optimum preservation of quality and flavour. – Condensation may form in the vegetable container depending on the food and quantity stored. Remove condensation with a dry cloth. Note when storing food Note: Avoid contact between food and the rear panel. Otherwise, the air circulation will be impaired and food or packaging may freeze to the rear panel. Vegetable container with humidity control ▯ The vegetable container is the best storage location for fresh fruit and vegetables.You can adjust the humidity in the vegetable container via the humidity controller and a special seal. This allows fresh fruit and vegetables to be stored up to twice as long as with conventional storage. Store fresh, undamaged food. The quality and freshness will then be retained for longer. ▯ ▯ In the case of ready products and bottled goods do not exceed the minimum sell-by date or use-by-date indicated by the manufacturer. To retain aroma, colour and freshness, pack or cover food well before placing it in the appliance. This avoids transference of flavours and discolouration of the plastic parts. ▯ Leave warm food and drinks to cool down before placing them in the refrigerator compartment. The humidity in the vegetable container can be set according to the type and amount of products to be stored: ▯ Mainly fruit as well as for a large load – set lower humidity with controller position ^ ▯ Mainly vegetables as well as for a mixed or small load – set higher humidity with controller position ^^^ Notes – Fruit sensitive to cold (e.g. pineapple, banana, papaya and citrus fruit) and vegetables sensitive to cold (e.g. aubergines, cucumbers, courgettes, peppers, tomatoes and potatoes) should be stored outside the appliance at temperatures of approx. +8 °C ... +12 °C for optimum preservation of quality and flavour. – Condensation may form in the vegetable container depending on the food and quantity stored. Remove condensation with a dry cloth and adjust the humidity in the vegetable container with the humidity controller. Note the chill zones in the refrigerator compartment The air circulation in the refrigerator compartment creates different chill zones. Coldest zone The coldest zone is in the interior at the rear wall and in the chill compartment. Note: Store perishable food (e.g. fish, sausages and meat) in the coldest zone. Warmest zone The warmest zone is at the very top of the door. Note: Store e.g. hard cheese and butter in the warmest zone. Cheese can continue to release its flavour and the butter will still be easy to spread. 20 Cleaning Cool-fresh container D The storage climate in the cool-fresh container offers ideal conditions for the storage of fish, meat and sausage. Cleaning C aution! Avoid damaging the appliance and the fittings. Cleanig – Do not use abrasive, chloride or acidic cleaning agents or solvents. The storage times are dependent on the original quality. – Do not use scouring or abrasive sponges. The metallic surfaces may corrode. Fresh fish, seafood: Poultry, meat (boiled/fried): Beef, pork, lamb, sausage products (cold meat): Smoked fish, broccoli: Salad greens, fennel, apricots, plums: Soft cheese, yoghurt, quark, buttermilk, cauliflower: up to 3 days up to 5 days up to 7 days – Never clean the shelves or containers in the dishwasher. The parts may become deformed. up to 14 days up to 21 days Cleaning the display Storage times at 32 °F (0 °C) up to 30 days en The change in temperature and humidity can cause the controls to steam up. Switch the clean lock on before cleaning. ~ "Display lock for cleaning" on page 13 Use a clean microfibre cloth for cleaning. Cleaning the appliance interior Proceed as follows: 1 Pull out the mains plug or switch off the fuse. 2 Take out the food and store in a cool location. Place ice pack (if available) on the food. 3 Clean the appliance with a soft cloth, lukewarm water and a little pH-neutral washing-up liquid. Caution! The rinsing water must not run into the light or through the drainage hole into the evaporation area. 4 Wipe the door seal with clean water and dry thoroughly with a cloth. 5 Reconnect and switch on appliance and put in food. Cleaning the equipment To clean, take the variable parts out of the appliance. ~ "Interior fittings" on page 11 21 en Odours O dours 3 Close the filter holder. l I f you experience unpleasant odours: Odours 1 Pull out the mains plug or switch off the fuse. 2 Take all food out of the appliance. 3 Clean the inside. ~ "Cleaning" on page 21 4 Clean all packages. 5 Seal strong-smelling food to prevent odours from forming. 6 Switch the appliance on again. 7 Arrange food in the appliance. 8 Check whether odours are still occurring after 24 hours. 9 Change the odour filter. ~ "Exchanging the odour filter" on page 22 Noises > N ormal noises Noise Droning: A motor is running, e.g. refrigerating unit, fan. Exchanging the odour filter Replacement filters are available from your customer service. 1 Open filter holder with slotted screwdriver. Bubbling, buzzing or gurgling: Refrigerant is flowing through the tubes. Clicking: Motor, switches or solenoid valves are switching on and off. Cracking: Automatic thawing successful. Preventing noises Appliance is not level: Align appliance using a spirit level. If required, place a little packing underneath. Containers, shelves or storage compartments wobble or stick: Check the removable fittings and re-insert if required. 2 Remove the used odour filter and replace with a new odour filter. Lighting 9 Y our appliance features a maintenance-free LED light. Lighting Only customer service or authorised technicians may repair the light. 22 Faults – what to do? en Faults – what to do? 3 B efore you call customer service, use this table to check whether you can rectify the fault yourself. Faults–what od? Appliance Temperature differs greatly from the set value. Switch off appliance for 5 minutes. ~ "Switching off and disconnecting the appliance" on page 12 If the temperature is too warm, check temperature again after a couple of hours. If the temperature is too cold, check temperature again on the following day. Displays do not illuminate. The mains plug has not been inserted properly. The fuse has tripped. The power has failed. Connect the mains plug. Check the fuses. Check whether the power is on. The refrigeration unit is switching on more frequently and for longer. The appliance was opened frequently. The ventilation openings are covered up. Large quantities of fresh food have been put in. Do not open the appliance unnecessarily. Remove obstructions. Switch on super cooling promptly in advance. Appliance is not cooling, display and lighting are lit. Demo mode is switched on. Switch demo mode off. ~ "Switching demo mode on or off" on page 15 The door does not open when pressed. A special mode has switched off automatic door opening. Pull-to-open is switched on. The opening force is set too high. The fuse has tripped. The power has failed. To open the door, reach from below under the bottom panel of the unit or switch off special mode. ~ "Switching rest mode on or off" on page 15 Switch the appliance to Push-to-open. ~ "Automatic door opening" on page 16 Select a lower setting for the opening force. ~ "Automatic door opening" on page 16 Check the fuses. Check whether the power is on. -------- 23 en 4 Customer service Customer service Repair order and advice on faults Contact information for all countries can be found on the enclosed customer service list. I f you are unable to rectify the fault, please contact our customer service. We will always find an appropriate solution in order to avoid unnecessary visits by engineers. GB 0344 892 8988 IE 01450 2655 The contact information for your nearest customer service can be found here or on the enclosed customer service list. US 877 442 4436 Customersviec -------- When calling, please state the product number (E-Nr.) and the production number (FD) which can be found on the rating plate. Trust the expertise of the manufacturer. You can therefore be sure that the repair is carried out by trained service technicians who carry original spare parts for your domestic appliances. Appliance self-test Your appliance features a self-test programme which displays the fault which your customer service can rectify. 1 Press à button to open the main menu. 2 Press C button to move to the Self-test menu item. 3 Press ™ button to start the self-test. The self-test starts. 4 If faults are present, they will be displayed. In this case, follow the instructions. 5 The appliance restarts. 6 The message that the self-test has finished is displayed for 10 seconds. To acknowledge the message, press ™ button. When the self-test has ended, the appliance switches over to normal operation. 24 Calls charged at local or mobile rate. 0.03 € per minute at peak. Off peak 0.0088 € per minute. toll-free *8001040962* 8001040962 (9712) en
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