LG | WQD74RJ5P | LG WQD74RJ5P Owner’s Manual

OWNER’S MANUAL AND OPERATION GUIDE
Total Water Solution
LG Electronics Healthcare Water Purifier
Keep the Owner’s Manual handy.
Be sure to read “Safety Precaution” before use.
Product Warranty is inside the Owner’s Manual.
WQD74RJ5P
P/No.: MFL66990801
www.lg.com
Features of LG Healthcare Water Purifier
■ Sterilization-Hygiene 'Inside Care System'
This ‘Inside care system’ manages all the water passages in the purifier
with LG’s own Sterilization-Hygiene Tech to keep water clean.
■ Certification of Sterilization
This water purifier has gained Certification of Sterilization called ‘S mark’
from Korean Testing Research Institute.
■ Premium Design
The unique design that uses tempered-glass and artistic patterns upgrades
the quality of kitchen interior.
■ Use of Stainless to Water Tank
W
e use ‘Stainless’ for the water tank to maintain the hygiene and quality of
water.
■ Filter lamp for cleanness
B
ased on the change of filter lamp’s color, consumers can decide when to
change filters by themselves.
■ Continuous-Button
In case of you need to get plenty of water, use this Continuous-Button.
This button enables water to come out continuously.
(*Regular Button Press will bring only certain amount of water.)
■ Energy saver Button
If you press Energy saver Button, then the operation hour of the heater will
be reduced automatically. This process saves power-consumption.
2
Table of Contents
Before using
Safety Precautions.................................................................................... 4~11
The names of each part and functions.......................................................... 12
- Indicator part
Process of water purification......................................................................... 13
Check before using....................................................................................... 14
The names of each part and functions ......................................................... 15
- Control Panel Features
The usage
The function of control part . ......................................................................... 16
- Filter indicator
- Hot water temperature indicator
- Cold water temperature indicator
How to manipulate . ...................................................................................... 17
- How to turn off hot water function
- How to turn off Cold water function
- How to use Energy saving function
How to use.................................................................................................... 18
- To drink cold water
- To drink hot water
- To use water continuously
How to install...........................................................................................19~20
How to clean............................................................................................21~24
What to know
When and how to replace a filter.............................................................25~27
Daily Check................................................................................................... 28
Check before reporting the failure................................................................. 29
Product standard........................................................................................... 30
Warranty card
This product is 230V use only.
Don't ever try to use 110V through transformer.
3
Safety Precautions
These contents are to keep users in safety and to prevent the loss of property and
inconvenience.
Please read carefully and use correctly.
WARNING / CAUTION
This sign is to call an Caution about things and
manipulations that may cause danger. Read carefully and
follow the directions to avoid danger.
Warning
Caution
4
If not followed correctly, the user may be dead or sustain
a serious injury.
If not followed correctly, the user may sustain an injury or
may loss properties.
Safety Precautions
WARNING
Power related matters
Do not move the product when
water purifier is running.
Do not pull out cord part nor
touch power plug with wet hands.
Power plug must be used with a
grounded 230V outlet only.
Do not connect nor modify the
cord randomly during installation.
Do not bend the power cord
by force nor press with heavy
objects to prevent damage.
Must use grounded outlet when
using extension outlet.
- There is a risk of breakdown or electric
shock.
- There can be a breakdown and a risk of
electric shock by a short circuit.
- There is a risk of electric shock or fire.
- There is a risk of electric shock or fire.
- There is a risk of electric shock or fire.
-U
sing non-grounded outlet may cause
electric shock and injury.
5
Safety Precautions
WARNING
Power related matters
Do not use multiple devices at the
same time when using multioutlet.
Do not force to bend the power
cord or put heavy things on it.
Do not plug in and out
continuously.
When not using for a long time,
lock the water supply valve and
pull out the power plug.
- There is a risk of fire unusual heat.
- There is a risk of electric shock or fire.
This may cause the product failure.
- It may cause fire or electric shock.
-W
ater inside the cold/ hot water-tanks can
go bad when not used for a long time, and
therefore, make sure to empty the tanks,
too.
Installation
Do not place heating equipment,
electric heaters, flame-generated
products, etc near the product.
- There is a risk of fire.
6
Do not install the water purifier
on an unstable place.
- If the water purifier falls over, casualties
or property damages may occur.
Safety Precautions
WARNING
During use
Avoid direct sunlight or heat,
especially moist when install.
Do not install the product where
combustible gas can leak.
No one should disassemble,
repair, and remodel of its own.
In case the outlet cannot ground
so that separately grounded, do
not ground to a gas pipe or
faucet.
- Refrigeration effects fall and there is a
risk of electric shock.
- There are risks of breakdown, electric
shock, and fire. Contact Service Center
if a repair is required.
-G
as may leak around the water purifier
and explosion or fire may occur.
- There is a risk of gas explosion or
electric shock.
When it is used
Do not let water get inside of the
water purifier.
- There is a risk of electric shock or fire.
Do not sit nor put heavy things on
the product.
- There are risks of breakdown or electric
shock as well as injury.
7
Safety Precautions
WARNING
When it is used
Do not spray pesticides or
flammable sprays while running.
- It is harmful to health as well as can
cause product failure or fire.
Do not let children hang on the
product.
- Children can get injured by the product
falling down.
Do not poke the inside of the
product with gimlet or pin.
- It can cause electric shock.
8
Do not put foreign objects or
fingers inside the water purifier
while the purifier is running.
- There are risks of scald and electric
shock. (Caution is needed, especially
for children)
Clean after the power plug is
pulled out.
- There is a risk of electric shock or fire.
Safety Precautions
CAUTION
When install
As an indoor product, install
where the product can avoid
direct sunlight and protected from
snow and rain.
Do not tilt the product more than
45 degrees when moving.
-P
roduct failure can be caused.
- Product failure can be caused.
45º
Connect to the power after 30minutes of moving.
- Product failure can be caused.
The back and sides of the product
need more than 10cm spaces
apart from the wall for smooth
airflow.
-P
roduct failure can be caused.
10Cm
Do not connect hot water to the
product.
- Product failure can be caused.
10Cm
After the installation, make sure
the hose's joint does not leak.
- If the screw is loosen, water leaks and
electric shock and property damage
can occur.
9
Safety Precautions
CAUTION
When it is used
If there's a strange noise, burning
smell, or smoke from the water
purifier, immediately turn off the
purifier and cut off the power and
then call service center.
- There is a risk of electric shock or fire.
10
Replace filters regularly
according to the replacement
period.
- Taste can be changed.
Filter cycle is different by the usage,
location, season, water quality, etc.
Safety Precautions
CAUTION
When it is used
Use LG's standard filter.
- If the filter from other company or nonstandard product is used, it may cause
breakdown or not purify well.
When clean the product, do not
spray water directly nor clean
with benzene, thinner, alcohol, etc
but use a soft, dry cloth.
After the installation, make sure
the hose's joint does not leak.
Do not connect hot water to the
product.
Drink the purified water as soon
as possible so that always fresh
water flows in.
Make sure to use cup type
containers for hot water.
- Malfunction and breakdown can be
caused.
- If the water is kept long, it can grow
bacteria or taste can be changed.
-P
roduct failure can be caused.
- There is a risk of scald.
11
The names of each part and functions
Indicator part
Front
Control Panel
Hot Water Touch Lever
Cold Water Touch Lever
Water tray Cover
Filter Cover
Water tray
Hot water drainer
Rear
Upper part cover
Back cover
Wire condenser
Power cord
Tap water inflow entrance (white)
Drainer (Blue)
Accessories
12
Owner’s Manual
Drain Hose
Customer Care Card
User's Guide
Process of water purification
Notice
Filter is vital to water purifier. If authentic filter is not used, or old filter is used
though it's authentic, then this can cause performance deterioration.
Process of purification
Step 1: Sediment filter
This protects the part (or place) where water contacts by filtering
unseen dregs and contaminated substances.
Step 2: Pre carbon filter
Remaining Chlorine and volatile organic compound is removed at
this pre-carbon filter.
Step 3: Membrane Filter(R/O)
Heavy metallic substances, ionized substances and microorganism
is removed through this membrane filter.
At this step, drained water comes out along the drain hose.
Step 4: Post carbon filter
Smell left in water is filtered at this step,
and the taste of water is improved.
■ Drained Water
- You can use drained water for daily
activities like dish wash, laundry,
cleaning etc.
-P
lease do not use this water for
drinking and cooking.
Sediment
Filter
Pre carbon
Filter
Membrane
Filter(R/O)
Post carbon
Filter
13
Check before using Make sure to check before use!
Open the Tap water Valve
The product operates when Tap water is supplied.
When the Display's indicator light is turned off
When the Display's indicator light is turned off, check if the power supply is stopped by
power outage or other causes.
When the product is not used for a Long time (ex. 2~3 days)
If water has been kept in the tank or hasn’t been used for a long time then drain the
water completely.
Do one more time of draining with newly purified water then use.
After the installation
Throw away the water stored to the full level in the inside tank for more than once
before use.
It takes around 3 hours at water stored to the full level, but it is different time by water
pressure.
Periodical change of filter
Filter changing is very important for clean water.
Do not miss the time for filter replacement, since old filter can’t function well.
How to drain hot water
Take off the cap of the hot water drainer on the side of the product, and connect it with
a drain hose.
(Please be careful not to be scalded by hot water)
CAUTION
• This product is 230V~ 50Hz use
only.
- Please use earth-connected socket
when plugging in.
- Power is required for the operation
of water purifier.
14
Notice
If the product is not used for a long
time, then please unplug and fasten
the valve of Tap water.
The names of each part and functions
Control Panel Features
Hot Water Temperature indicator
This indicates the temperature of hot water by 3 levels.
* It expresses the level of temperature but can’t be adjusted as you want.
「Hot」 button
A button is to use hot water.
「Energy saver」 button
This button enables to save power by adjusting the temperature.
Filter Indicator
This part notifies the time for filter replacement.
(Blue indicates the filter can be used and Orange indicates the filter needs
to be replaced.
「Continuous」 button
This button enables water to come out continuously.
(Water comes out for 30sec)
「Cold」 button
This button is to use cold water.
Cold water temperature indicator
This indicates the temperature of cold water by 3 levels.
* It expresses the level of temperature but can’t be adjusted as you want.
15
The function of Control part
 Filter Indicator (This is not a button)
This notifies the time for filter replacement.
Notice
When filter is usable, it’s lit on as Blue light, and when it’s time for filter
change, then it’s lit on Orange light.
 Hot water temperature indicator
(This is not a button)
Level1 Level2 Level3
Level1 Level2 Level3
This indicates the temperature of hot water by
3 levels.
Level1 Level2 Level3
Notice
When hot water temperature indicated by three level, 3 level is hotter than
other level.
※ (The indicated temperature is the temperature of inside the tank, so the
temperature of actual drinking water may be different.)
 Cold water temperature indicator
(This is not a button)
Level1 Level2 Level3
Level1 Level2 Level3
Level1 Level2 Level3
This indicates the temperature of cold water by
3 levels.
Notice
When cold water temperature indicated by three level, 3 level is colder than
other level.
※ (The indicated temperature is the temperature of inside the tank, so the
temperature of actual drinking water may be different.)
16
How to manipulate
 How to turn off hot water function
Press the button ‘hot water’ and ‘Energy saver’
at the same time for 10 sec, then hot waterfunction will be turned off and LED of ‘hot
water’ button and Hot water indicator part will
be turned off.
Notice
To use hot water again, then press ‘hot water’ and ‘Energy saver’ button at the
same time for 10 sec, then Hot water function will be turned on.
 How to turn off cold water function
Press ‘Continuous’ button and ‘cold water’
button at the same time for 10 sec, then cold
water function will be turned off and LED of
Cold water button and Cold water indicator
part will be turned off.
Notice
To use cold water again, then press ‘Cold water’ and ‘Continuous’ button at
the same time for 10 sec, then cold water function will be turned on.
 How to use Energy saving function
If ‘Energy saver ’ button is pressed, indicator
light of Power save mode will be turned on
and the operation time of the heater will be
reduced automatically, thus the amount of
power-consumption will be reduced.
Notice
• If 'Energy saving' mode is chosen, the lamp at 'Energy saver' button will be
turned on.
• If 'Energy saving' mode is cancelled, then the lamp at 'Energy saver' button
will be turned off.
17
How to use
 To drink cold water
Press "Cold water" button and then press its
touch lever or simply press only the touch
lever, then the water will come out.
Notice
• Press upper part of the touch lever for smooth operation.
• I f using all cold and hot water, please waiting water stored to the full level, it
takes around 3 hours, but it is different time by water pressure.
 To drink hot water
Press "Hot water" button and then
press its touch lever, then water will
come out. Select hot water by pressing
"Hot water" button and then press its
touch lever with a cup, then hot water
will come out.
Notice
• For safety, always have to press "Hot water" button and then press its touch lever for
hot water to come out.
• If Hot water lever is pressed without being pressed of 'hot water' button, then indication
lamp will be blinking.
• Touch-lever works well, when it's pressed on upper part.
• If not used after pressing 'Hot water' button, then hot water button lamp will be turned
off in 5 sec.
 To use water continuously
Press "Continuous" button and then
press cold water's touch lever only
once, then water come out
continuously. To stop continuous use,
press Continuous button or cold water's
touch lever once again, and the water
will stop.
* Water comes out for 30 seconds with
the Continuous function.
Notice
For safety, Continuous function is available to the cold water only.
18
How to install
* There may be some remaining water in filter due to verification test, this doesn’t mean
that the product is a used one.
- Please do not worry, it is not used.
CAUTION
For the optimization of performance, consult details with the company’s
installation technician.
Voltage
Check the voltage before using, this product is
for 230V~ 50Hz only.
Installation of water purifier
 Please install the water purifier with avoiding
places under the product and also avoid humid,
direct light, dust, and splashing water.
 Connect Tap water.  Tap water-intake. Install
 Draining hose to dishwater part or underneath
of the sink.
 Origin-water-intake connection part (White)
 Draining hose of Water for living part (Blue)
19
How to install
 Please install on a place at least 10cm away
from the walls and with a solid and flat ground.
Maintain Distance
and Level
an
More th
More than 10cm
 After installation, you must throw away the
full level water more than once before use.
One time after
Installation
Notice
• I t takes around 3 hours at water stored to the full
level, but it is different time by water pressure.
Movement and installation
If newly installed or moved location, connect
the power after 30 minutes of install.
30 minutes
after move
Normal water piping
Must connect to the Normal Water Pipe.
(If connect to the hot water's pipe, purifier's
filter can be damaged.)
Hot
water
Normal water’s
pipe
20
10cm
How to clean
CAUTION
Keep surroundings always clean and wash inside of water tank once in two
months.
Method for cleaning the water tank
 Fasten the tap water valve.
 Drain the tank thoroughly by using drain
hose and levers of Hot water/Cold water, and
then Pull out the power plug.
Notice
* Cold water can be drained by using Continuous function or connecting drain
hose to Cold water faucet.
* Hot water can be drained by connecting drain hose to Hot water tank after
removing the cover of Hot water that is located at the side of the product
 Turn the cover of the water tank to the left
after removing upper cover by unscrewing
2 screws at the back of the upper cover and
pulling the cover.
Top Cover
Storage tank
cover
21
How to clean
 Separate Hot water/Cold water separationscreen by turning it to the left.
Separate Hot water/Cold water
 Wipe the surface of the tank with soft cloth.
Do not use any chemical or detergent. If chemical or
detergent is not washed completely, this may be harm
to human body.
 Rinse the tank with saved-purified water,
then drain the water completely by using Hot
water/drain hose.
22
How to clean
 After installing separation screen of Hot
water/Cold water by turning it to the right,
then close the cover of the tank by turning it
to the right.
Separate Hot water/Cold water
Storage tank cover
 Close the top cover and connect the power
cord by tightening 2 screws at backside,
then open ‘Tap water supply valve’ Check if
water comes out by pushing Cold water
touch lever.
Close
Top cover
Open
It takes time for the water tank to be filled up, please
give about 30 minutes to check if water comes out by
pushing touch lever.
Notice
If water has been kept in the tank or hasn’t been used for a long time, then
drain the water completely.
After that, please drain one more time with newly purified water. Use it after
this process.
23
How to clean
How to clean water tray
 Removing the water tray
Remove the cover of water
tray by pulling upward and
remove the water tray by
pulling forward, and then clean
thoroughly with water.
Water tray’s cover
Water tray
 Clean the surface of water tray with soft cloth.
 Installing the water tray to the product
Put the cover on top of the water tray, attach to the product’s
front side and then push a little to install.
Notice
Be aware that if there’s too much water inside the water tray, it can spill when
the tray is removed.
24
When and how to replace a Filter
When to replace Filter
Filter
Filter is the most important part of a water purifier. If it is not
a genuine filter or even it is a genuine filter but used too long,
then it can affect the performance of the filter so that it may
not purify water properly.
Replace to a genuine filter according to the replacement
period.
Filter Replacement Period
If the filter is not replaced regularly, it can degrade the water
quality of the purifier. The expected replacement period of
the filter can be changed depending on the water quality and
usage.
※ Filter replacement period is based on using 10ℓdaily for
household
Filter Name
Sediment Filter
Pre Carbon Filter
Membrane Filter (R/O)
Post Carbon Filter
Filter
replacement
Expected replacement period
3 Months
6 Months
24 Months
12 Months
What is a Valid Filter Capacity
The valid Filter Capacity written on the product specification is to determine
performance of purifying system and means Filter Capacity calculated by eliminating
rate of chloroform, etc.
About Filter Replacement Period
The filter replacement period listed above is not indicating ensured period of the filter’s
quality, but it is the expected period of the filter to demonstrate its performance.
(Based on the tab water supply)
25
When and how to replace a Filter
How to replace Filter
 Fasten the tap water valve,
and then completely drain
the water in the tank.
 Unscrew 2 screws at the
right side of the product,
and then detach filter cover.
CAUTION
• Filter must be replaced after being washed.
-P
re-carbon, membrane, post-carbon filter needs to be washed with sediment-filter
tap water for 10 minutes. Then assemble.
• In case that replacement is done without washing filter
-B
lack-colored water may come out due to activated-carbon powder or initial
activated-carbon.
- Since it’s impossible to check if filter is blocked, this may cause a breakdown.
Notice
• Activated-Carbon in the filter can flow in the tank.
- This minute powder of activated-carbon which is to improve the taste of
water comes out from Post-carbon filter, and it’s not harm to human body.
• Drain water and wipe with dried cloth.
26
When and how to replace a Filter
 Wash the filter that needs to be
Tubing
replaced, and then change the filter.
Detach fittings that are connected to filter by
using adequate tools. Separate the old filters
by pulling from bracket.
Fitting
Filter
Bracket
CAUTION
After filter replacement, check fitting and tubing to see if there
is water leakage, initial purified water needs to be drained at
least one time.
• Filter needs to be replaced after being washed.
-S
ediment, Pre-carbon, membrane, post-carbon filter
needs to be washed with sediment-filtered tap Water for
After replacing the SVC
10 minutes. Then assemble.
filter, be sure to perform
the assembly as shown in • In case that replacement is done without washing filter
the photograph.
-B
lack-colored water may come out due to activatedcarbon powder or initial activated-carbon.
-S
ince it’s impossible to check if filter is blocked, this may
cause a breakdown.
• Consult with LG Healthcare manager with details to
maximize the performance of the product.
 Close the side Cover with
adjusting to the furrow of
the upper cover.
Push the side cover up
toward the upper cover
then close it by tightening
2 screws with a
screwdriver.
Notice
• To drink clean water, to change filter is very important. Old filters cause the
declination of efficiency, so don’t miss the filter changing time.
• Filter replacement time varies depending on each filter’s characteristics.
(Refer to the Filter Replacement Period in Page. 25)
27
Daily Check
To use the purifier safely, it is recommended to check its status often.
Check the following items often for the purifier to maintain the best condition all the
time.
Power Section
- Does the display turn on and off when the power cord is moved while the power is
connected?
- Is any part of the power cord hotter than usual?
- Is any part of the power cord changed in shape and color or damaged?
Notice
If any of these problems happens, immediately unplug the power cord, stop
using, and call service center.
Display
- Isn’t water leaking or accumulating in the vicinity of the product?
- Isn’t there any deformation of the product’s shape or any abnormal odor?
Contact LG Electronics Healthcare manager about the filter replacement.
☎ LG Service Person
Surroundings
- Does water leak out or make pool around the purifier?
- Does the product change in shape or smell strangely?
Notice
If any of these problems happens, immediately unplug the power cord, stop
using, and call service center.
28
Check before reporting the failure
The water purifier may not operate as desired if used incorrectly or there is a minor cause,
even though the product has no fault. In these cases, check the following issues to solve
simple problems without the help from the service center.
If the problem doesn’t solve after checking the following issues, call the service center.
Symptom
The taste of water is
strange.
Check-up
Solution
• Is the water tank cleaned?
Please clean the water tank.
• Is the water-purifier used for
too long time?
Drain the stored water and then clean the
tank.
The amount of
filtered water
reduced suddenly.
• Isn't it the time for changing
filter?
Ask filter replacement to Service center.
Hot water/Cold water
is not coming out.
• Is Hot water/Cold water button
turned off?
Refer to how to use Hot water/Cold water
on page 17.
• Isn't it the time for changing
filter?
Ask filter replacement to Service center.
• Is the Tap water valve fastened? Unfasten Tap water supply valve.
• Is Cold water drained too much? If cold water drained too much, then Hot
water may not come out. Wait until water fills.
• Has it passed 24 hours since Tap Use after 24 hour from the supply of
water and power was supplied? Origin-water and power.
• If using all cold and hot water, Waiting water stored to the full level, it
takes around 3 hours, but it is different
and then not coming cold or
time by water pressure.
hot water?
Water is not coming
out.
• Is the filter changing time
missed?
• Tap water supply is well?
• Is power plug connected?
Everything is
stopped suddenly,
when it's under
using.
Ask filter replacement to Service center.
Check the Tap water supply valve.
Check if the power cord is plugged in
230V~50Hz.
• Is the product is overflowed or Ask the after-sales service.
is there any leakage?
Check if the power cord is plugged in
• Is Power cord plugged in?
230V~50Hz.
29
Product Standard
The name of product
Total Water Solution (LG Water Purifier)
Item name
Electronic Hot water/Cold water machine
Model name
WQD74RJ5P
Purification method
Reverse osmotic method.
Power
230 V~ 50 Hz
Power consumption
570 W - Cold water : 100W
- Hot water : 470W
Extraction structure
Electronic extraction structure
Function of Control part
Hot water/Cold water temperature Indicator, Energy saver, Hot water
function, Cold water function, Continuous function, Filter cleanness indicator.
Main function
Hot water function, Cold water function, dual safety
cutoff, Overheating prevention, Energy saver function.
Purified water
3.0 ℓ
Volume
of Tank
Cold water
2.1 ℓ
Hot water
1.8 ℓ
Total
6.9 ℓ
Sediment filter
PE Module
Filter
material
Pre-carbon filter
Activated Carbon
Membrane filter (R/O)
Polysulfones + Polyamide
Post-carbon filter
Carbon
Size
360(W) × 435(D) × 507(H)
Weight
24 Kg
Effective purifying capacity
8000 ℓ
Installation water pressure
(35 - 860) kPa
Temperature of environment
(5 - 35)℃
Notice
Purified water capacity may be slightly changed in different water pressure and
temperature.
Tank capacity is decided by the size of tank. It may be different from extracted capacity.
Standards may be changed without an advanced notice for the product's performance
improvement.
Name & address of importer
30
LG Electronics India Pvt. Ltd.
Regd. Office: A-27, Mohan Cooperative Industrial Estate,
Mathura Road
New Delhi-110044, INDIA
www.lg.com
WARRANTY CARD
LG ELECTRONICS HEALTHCARE WATER PURIFIER
This warranty card is valid only for product
sold by LG Electronics in Indian Market
www.lg.com/in
PURCHASER INFORMATION
PURCHASER'S NAME
ADDRESS
CITY
STATE
PINCODE
MODEL NO.
SERIAL NO.
DATE OF PURCHASE
INVOICE NO.
DEALER STAMP
STAMP
DEALER INFORMATION
DEALER'S NAME
ADDRESS
CITY
PINCODE
STATE
THIS WARRANTY IS NOT TRANSFERABLE AND
APPLIES TO ORIGINAL PURCHASHER ONLY.
COMPLETE THIS RECORD AND KEEP IT
TOGETHER WITH YOUR
PURCAHSE DOCKET IN A SAFE PLACE YOU
WILL HAVE TO PRODUCE.
SHOULD YOU REQUIRE SERVICE UNDER THE
TERMS OF THIS WARRANTY,
PLEASE CONTACT US.
LG ELECTRONICS INDIA PVT LTD
UNDERTAKES BY THIS WARRANTY
THE REQUIREMENT OF WARRANTY
Should your LG product fail due to a defect in material or
workmanship under normal home use during the warranty period
set forth below, company will at it auction repair or replace the
product upon receipt of proof of original retail purchase.
This warranty is valid only to the original retail purchaser of the
product and applies only to a product sold in India by company
authorized dealer.
WARRANTY PERIOD
The LG Water purifier comes with 1 year warranty, from the
date of purchase that comprises of a 1 year warranty on all
parts (except light bulb, consumables, and loose plastic parts,
from the date of purchase of the product, provided always that
the warranty card bears the rubber stamp, date and signature
of our Authorized Dealer.
*Note : If the original date of purchase cannot be verified from
the proof of purchase, the warranty will begin after 3
months of manufacturing month which shall be verified
from the serial no./bar code label on the product.
WHAT THIS WARRANTY COVERS
LG Electronics India Pvt. Ltd. (LGEIL/the Company) offers you
a limited warranty ,for the products sold within the territories
of India , that the product will be free from defects in material
and workmanship, according to the following terms and
conditions.
1. Repairs under warranty shall be carried out by an
authorized service personnel only. The details of centralized
help lines are as overleaf.
2. In case of repairs or replacement of any part/s of the unit,
this warranty will thereafter continue and remain in force
only for the unexpired period of the warranty. Replacement
of parts would be purely at the discretion of LGEIL alone.
In case the replacement of the entire unit is being made,
(subject to the sole discretion of LGEIL), the same model
shall be replaced and in the event such model has been
discontinued, it shall be replaced with the model equivalent
as deemed by LGEIL.
3. In event of repair LGEIL shall endeavor to use new parts
however in any case fresh parts are not available then
LGEIL will have every right to use refurbished parts. The
warranty on replacement model / Refurbished part shall
remain in force only for the unexpired period of the warranty
based on original purchase.
4. The company or its Authorized Service Center reserves
the right to retain any part/s or component replaced at its
discretion, in the event of a defect being noticed in the
equipment during warranty period.
5. The company offers 1 free replacement of Pre filter, Pre
carbon filter and Sediment filter only on request of the
purchaser (call at 1800-180-9999).
6. If any colored internal or external components are replaced,
there will be commitment to ensure that the shades match
with the original or other components. The replaced shades,
patterns, tints may vary from the customer’s unit due to
continuous usage of the unit. Any matching components
changed at customer’s request will be on chargeable basis
except the component which actually needed.
7. This warranty will automatically terminate on the expiry of
the warranty period as specified above, even if LG product
may not be in use for any time during the warranty period
for any reason.
8. In case of any unpredicted situation and spares not being
available, LG’s prevailing depreciation policy (subject to the
sole discretion of LGEIL & could be change without prior
notice) will be applied on the product as a solution.
9. Only courts in state of Delhi and places where LGEIL has
its branch office shall have the jurisdiction for settling any
claims, disputes arising under the warranty.
WHAT THIS WARRANTY DOES NOT COVER
1. Visiting charges of the service engineer for units installed
beyond municipal limits of the jurisdiction of company’s
Authorized Service Center. All expenses incurred in
collecting the units or parts thereof from the company’s
authorized service center, as well as expenses incurred
with deputizing of service personnel/technicians towards
conveyance and other incidentals etc. will be borne by the
customer. Local charges for transportation and handling
charges may vary from location to location. Customers are
advised to verify before. In case the customer desires to
bring the unit on its own to the authorized service centre,
the same shall be at its own risks & consequences.
2. Reinstallation or un-installation of product based on
customer demand . Packing material if used will also be on
chargeable basis.
3. Transportation cost in case customer is shifting the product
to another location.
4. Damage resulting from operating the product in a corrosive
atmosphere or contrary to the instructions outlined in the
products owner’s manual.
5. Replacement of membrane and Post Carbon Filter is not
covered by this warranty.
6. Damage to the product caused by accidents, pests and
vermin, lightning, wind fire, floods, or acts of God.
7. Damage resulting from misuse, abuse , improper
installation, repair or maintenance. Improper repair includes
use of parts not approved or specified by LGEIL.
8. Damage or failure caused by unauthorized modification or
alteration or if it is used for other than the intended purpose
or any water leakage where the unit was not properly
installed.
9. Damage or Failure caused by incorrect electrical current,
voltage or inadequate electrical services, commercial
or industrial use, or use of spurious/fake accessories or
components, or cleaning products that are not approved by
LGEIL.
10. Damage caused by transportation and handling, including
scratches, dents, chips, and/or other damage to the finish
of your product , unless such damage results from defect
in materials or workmanship and is reported within fifteen
(15) days of delivery (Call 1800-180-9999)
11. Damage or missing items to any display, open box,
discounted or refurbished product.
12. Free accessories provided external to the product.
13. Damage to the product if customer gets the product
repaired from unauthorized dealer/person.
14. On removal, tampering or alteration of any serial
number/identification labels on the machine or any of its
components.
15. On removal, tampering or alteration of any serial
number/identification labels on the machine or any of its
components.
LG Electronics India Pvt. Ltd.
Regd. Office: A-27, Mohan Cooperative Industrial Estate,
Mathura Road
New Delhi-110044, INDIA
www.lg.com
Ph No: 0120 2560940
BRANCH ADDRESS & TELEPHONE NUMBER
Sno
Branch
Address
1
Agra
2
Ahmedabad
LGEIL, 233-234, Platinum Plaza, Judges Bunglow Road, Bodakdev Road, Ahmedabad - 54,Tel:079-40040012-17
3
Aurangabad
LGEIL, 302 CIDCO No 3, Opp Hotel Ramgiri, Jalna Road, Aurangabad - 431003, Tel:0240- 2474055, 3295438
4
Bangalore
5
Bhopal
6
Bhubaneshwar
LGEIL, 1/2 Kendriya Hindi Sansthan,Khandeari Crossing, Agra,Tel:0562-2530913,2530913
LGEIL, No. 914, 2nd Floor, Shri Venkateshwara Complex, Opp. IBP Petrol Bunk, 80ft Road, 6th Block,
Koramangala - Banglore - 560095, Tel:080-25507201-202
Plot no. 10 , 2nd Floor , Alankar Complex , N.P Nagar, Zone - II, Bhopal - 462011, Tel:0755-4260717, 4062977
LGEIL, Plot No.02,1st Flr., Bapuji Nagar, Bhubaneshwar- 751009, Tel:0674-2531430, 2534280, 2597380 , 2597280
7
Calcutta
8
Chandigarh
LGEIL, 1,Ho-Chi-Min-Sarani, 6th Floor, Metro Towers, Calcutta-700071, Tel:033-64610542, 64610543
9
Chennai
LGEIL, AA11, 2nd Avenue,Fatima Tower, Anna Nagar West, Chennai-600040, Tel:044-65510501-04
10
Cochin
LGEIL, 40/1270, Vasudeva Buildings, T.D.Road, Ernakulam Cochin-682011, Tel:0484- 4027444, 4027555, 2369743
11
Coimbatore
LGEIL, 250 A, Sanganur Main Road, Kannappa Nagar, Coimbatore-641027, Tel:0422-2332197, 2332195, 2332506
12
Dehradun
LGEIL, M - 22, Mobbewala, Tata Commercial Compound, Dehradun Saharanpur Road, Dehradun, Tel:0135-2644213-283
13
Delhi
14
Durgapur
15
Ghaziabad
16
Goa
17
Gurgaon
LGEIL.3rd Floor, Ninex City Mart,Main Sohna Road, Sec-49, Gurgaon, Haryana, Tel:0124-4047461- 62 - 63/4272867
18
Guwahati
LGEIL, Shanti Neer Bhawan, C K Aggarwal Path, Chenikuti, Guwahati-781003, Tel:0361-2666958, 2663895,
2664993
19
Hubli
LGEIL, 1st Floor, Above Bellad & Co., Near Bannigida Bus stop, Gokul Road, Hubli-580030, Tel:0836-4250251, 2337251/52
20
Hyderabad
LGEIL, 1st Floor, Survey No.54, Pulla Reddy Building, Vikarampuri Main Road Kharkhana, Secunderabad
-500009, Tel:040-27811732/3/4
21
Indore
LGEIL, 3rd Floor, 304 Bansi Trade Centre,581/5 M.G.Road, Indore-452003, Tel:0731-4264050, 4264051
22
Jabalpur
23
Jaipur
24
Jalandhar
LGEIL, SCO No. 142-143, 3rd Floor, Sector-34A Chandigarh.-160022, Tel:0172-5087389-90
LGEIL, A-27, Mohan Co-operative, Industrial Estate, New Delhi, 110044, Tel:011-26991412
LGEIL, The City Residency Hotel Building, 3rd Floor, Sahid Khudiram Sarani, City Centre, Durgapur-16, Wet
Bengal.713216, Tel:343-2542632
LGEIL, J-10, RDC Rajnagar Ghaziabad - 201001,Tel:0120-9811354152/ 64 /65
LGEIL.S3, NOVA CIDADE COMPLEX, NH17, ALTO PORVORIM, BARDEZ, GOA 403521, Tel:832-3294759
LGEIL. 1st Floor, ABN Tower, 9 Wright Town, Gate No-3, Madan Mahal,Station Road, Jabalpur-482002, Tel:761-4047426
LGEIL, B-71, Sahakar Marg, Lal Kothi Scheme, Jaipur-302015, Tel:0141-5111118
LGEIL, 4th Floor,Big C Mall, Lajpat Nagar, Jalandhar - 144001 Punjab,Tel:0181-4631411
25
Jammu
LGEIL, Plot No.-52,Yard No. 6,Transport Nagar, Narwal, Jammu-180006,Tel:0191-2477419/2474384
26
Jodhpur
LGEIL, 22(1-A)/21(2-B)/2, RIICO Heavy Industrial area, Jodhpur - 342003,Tel:291-2742392
27
Karnal
LGEIL, Super Tyre Building , Near New Anaj Mandi , Opp. New world Restaurnt , G . T Road , Karnal , Haryana
- 132001, Tel:0184-2220567
Sno
Branch
Address
28
Kolhapur
29
Kozhikode
LGEIL,1/3663G,4th floor Methew Brothers Arcade,Chakkorathukulam Kannur Road,Kozhikode-673005, Kerala.,
Tel:495-2366755
30
Lucknow
LGEIL,B- 537,Hari Kunj, Keshav Nagar, Sitapur Road Lukhnow -226020,Tel:0522-2756835-36 / 2757538-39 / 2759121
31
Ludhiana
LGEIL, Village Jhande,Near Badowal Railway Station,Opp ferozpur Road Ludhiana., Tel:0161-2804413 - 19
32
Madurai
LGEIL,No.429, Anna Nagar, 8th East Cross,(Near Vailankanni Church) Madurai - 625020, Tel:04522464016/2463007
33
Mangalore
34
Mumbai
LGEIL, Trade Star, 4th Floor, A Wing, J.B Nagar,Andheri Kurla Road,Andheri (E) Mumbai-400059, Tel:022-28352882
35
Nagpur
LGEIL, 5a,Road No.13,Behind Msrtc Workshop, MIDC Hinga, Nagpur-440016, Tel:07104-235120, 235122
36
Patna
LGEIL, 2nd Floor, Ankit Chandra Deep Complex, Bander Bageecha, Near Samrat Hotel, Patna- 800001.,
Tel:0612-3298714, 3299156
37
Pune
LGEIL, 105/106, Premium Point,GM Road, Opp Modern High School, IIIrd Floor,Shivaji Marg.Pune -411005,
Tel:020-66030100, 732/733/734/735
38
Raipur
LGEIL,Office No. 613, 614 , 615 , 616, Sixth floor of magneto , The Mall , Labhandi , Raipur(C.G) 492006,
Tel:0771-4251700, 4251755
39
Rajkot
LGEIL, Sanskruti Apartment, Opp. Dr. Ambedkar Bhawan , Near Atithi Chowk , Akshar Road , Rajkot - 360004,
Tel:281-2481499, 2467692, 2472837
40
Ranchi
LGEILl, 402, Commerce Tower, Opp. Gel Church Complex, Main Road, Ranchi,Tel:0651- 3294026, 2332242
41
Siliguri
LGEIL, Kelsons Complex, 3rd Floor, Beside City Garden, 157 Sevoke Road, Siligudi-734001,Tel:03842-231013
42
Surat
LGEIL1001-1004, Ascon Plaza, IInd Flr, Anand Mahal Road, Behind Bhulka Bhavan School,Adajan,Surat-395009, Tel:0261-2730982
43
Thane
LGEIL, Gall Shop No - 206,207, 2nd Floor , Sai Plaza , Above Vijay Sales Opp. Cine Wonder Mall, Ghodbunder
Road, Thane(West)-400607, Tel:22-25891651, 25893617, 25891429
44
Tirupati
LGEIL, 13-6-600/44/166, Mpr Complex,Opp. Partha Dental Hospital, Peddakapu Layout, Tirupathi., Tel:0877-2282306 /08
45
Varanasi
LGEIL, Pama Complex, DLW, Lahartara Road, Shivdaspur, Manduadih, Varanasi UP-221002, Tel:542-2373437/36/32,
46
Vijaywada
LGEIL, Door No 32-2/1-7, Ratnam amba Street, Prajasakti Nagar, Moghalrajpuram, Vijaywada - 520010, Andhra
Pradesh, Tel:0866-2497283
47
Warangal
LGEIL,HOUSE NO. 1- 8-598/1 FIRST FLOOR, BESIDE HDFC BANK NAKKALGUTTA, HANAMAKONDA(WARANGAL) - 506001, Tel:870-2551453
LGEIL.1st Floor,2nd Wing,Jupiter Commercial Complex Office No. 2&3, C.S No.38/B, E ward, Tarabai Park,
Kolhapur- 416003, Tel:231-2521426
LGEIL.D.No.19-5-299, "Satish", Near Mayura Appartment Old Kent Road, Paneshwar, Mangalore-575001,
Tel:824-3259582
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