LG | WD-1275QDT | LG WD-1275QDT Owner’s Manual

Before beginning installation , read these instructions carefully.
This will simplify installation and ensure that washer is installed
correctly and safely, Leave these instructions near the washer after
installation for future reference.
Rev. : 00(11T15)
Product Features.............................
Important safety instructions
Important safety instructions...............
Basic safety precautions..........................
Safe these instructions.............................
Removing packing..........................................
Removing transit bolts.................................
Installation place requirements...
Connecting water supply hose............
Installation of drain hose.......................
How to use washer
Operating washing machine..................
Care before washing................................
Washing program table...........................
Extra options...............................................
Operating data............................................
Control panel................................................
-Medic Rinse..................................................
-Pre Wash......................................................
-Crease Care.................................................
-Time Delay....................................................
-Rinse Hold....................................................
Other functions..........................................
Thank you for buying a LG Fully
Automatic Washing Machine.
Please read your owner’s manual carefully,
it provides instruction on safe installation,
use and maintenance.
Retain it for future reference.
Record the model and serial number of
your washing machine.
Model No.
Serial No.
Date of Purchase
-Spin only........................................................
Child Lock.......................................................
Beep On/Off..................................................
Tub Clean........................................................
Door Lock & Detecting.............................
Adding detergent
Adding detergent and fabric
The water inlet filter.................................
The drain pump filter.................................
Dispenser drawer........................................
The washing drum.....................................
Cleaning your washer...............................
Cold conditions...........................................
Troubleshooting guide
Diagnosing problems....................................
Error messages...........................................
Using Smart DiagnosisTM.............................
Terms of Warranty
Product Features
Inverter Direct Drive system
The advanced Brushless DC motor directly drives the drum without belt and
6 Motion
Washer is able to perform various drum actions or a combination of different
actions depending on the wash program selected.
Combined with a controlled spin speed and the ability of the drum to rotate
both left and right, the wash performance of the machine is greatly improved,
giving you perfect results every time.
Protection against creases
With the alternating rotation of the drum, creasing is minimized.
Built-in heater
Internal heater automatically heats the water to the best temperature on
selected cycles.
More economical with Intelligent Wash system
Intelligent Wash System detects the size of load and water temperature,
and then determines the optimum water level and washing time to minimize
energy and water consumption.
Child Lock
The Child Lock prevents children from pressing any button to change the
settings during operation.
Low noise speed control system
By sensing the amount of load and balance, it evenly distributes load to
minimize the spinning noise level.
Auto Restart
Auto Restart allows the program to restart all by itself in case of power failure.
It does from the stage where it stopped.
Important safety instructions
For your safety, the information in this manual must be followed to minimize the risk of fire or explosion,
electric shock, or to prevent property damage, injury to persons, or death.
Your Safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always
read and obey all safety messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word DANGER, WARNING
You will be killed or seriously injured if you don’t immediately follow instructions.
You can be killed or seriously injured if you don’t follow instructions.
You may be slightly injured or cause damage to the product if you do not follow instructions.
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of
injury, and tell you what can happen if the instructions are not followed
Important safety instructions
■■Basic safety precautions
To reduce the risk of fire, electric shock, or injury to persons when using the washer, follow basic
precautions, including the following:
••Before installation, check exterior damages.
If it has, do not install.
••Do not install or store the washer where it
will be exposed to the weather.
••Do not tamper with controls.
••Do not repair or replace any part of the washer
or attempt any servicing unless specifically
recommended in the user-maintenance
instructions or published user-repair
instructions that you understand and have
the skills to carry out.
••Keep the area underneath and around your
appliances free of combustible materials such
as lint, paper, rags, chemicals, etc.
••The appliance is not intended for use by
young children or infirm persons without
supervision. Do not allow children to play on,
with, or inside this or any other appliance.
••Keep small animals away from the appliance.
••Do not leave the washer door open.
An open door could entice children to hang on
the door or crawl inside the washer.
••Never reach into washer while it is moving.
Wait until the drum has completely stopped.
••The laundry process can reduce the flame
retardant of fabrics. To avoid such a result,
carefully follow the garment manufacturer’s
wash and care instructions.
••Do not wash or dry articles that have been
cleaned in, washed in, soaked in, or spotted
with combustible or explosive substances
(such as wax, oil, paint, gasoline, degreasers,
dry-cleaning solvents, kerosene, etc.) which
may ignite or explode. Oil may remain in the
tub after a whole cycle resulting in fire during
drying. So, do not load oiled clothes.
••Do not slam the washer door closed or try
to force the door open when locked. This
could result in damage to the washer.
••When the machine runs high temperature, the
front door may be very hot. Don’t touch it.
••To minimize the possibility of electric shock,
unplug this appliance from the power supply
or disconnect the washer at the household
distribution panel by removing the fuse or
switching off the circuit breaker before
attempting any maintenance or cleaning.
••When unplugging power cord, do not pull out
by grasping the cord. Otherwise, the power
cord may be damaged.
••Never attempt to operate this appliance
if it is damaged, malfunctioning, partially
disassembled, or has missing or broken parts,
including a damaged cord or plug.
Important safety instructions
■■Basic safety precautions
To reduce the risk of fire, electric shock, or injury to persons when using the washer, follow basic
precautions, including the following:
••Before discarding an old machine unplug it.
Render the plug useless. Cut off the cable
directly behind the appliance to prevent
••When a product was under water, Please
call service center. There is a risk of electric
shock and fire.
••Appliance connected to the water mains
using new hose-sets. Old hose- sets should
not be reused.
••To reduce the risk of personal injury, adhere to
all industry recommended safety procedures
including the use of long sleeved gloves and
safety glasses. Failure to follow all of the
safety warnings in this manual could result in
property, personal injury or death.
••Do not push down the door excessively, when
washer door open.
This could topple over the washer.
■■Save these instructions
This appliance must be grounded. In the event of malfunction or breakdown, grounding will reduce the
risk of electric shock by providing a path of least resistance for electric current.
This appliance is equipped with a cord having an equipment-grounding conductor and grounding plug. The
plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance
with all local codes and ordinance.
••Do not use an adapter this will defeat the grounding plug.
••If you don’t have the proper outlet, consult an electrician.
Improper connection of the equipment-grounding conductor can result in electric shock.
Check with a qualified electrician or serviceman if you are in doubt as to whether the appliance is
properly grounded. Do not modify the plug provided with the appliance - if it does not fit the outlet,
have a proper outlet installed by a qualified electrician.
(For detergent
and fabric
Power plug
••If the supply cord
is damaged,it must
be replaced by the
manufacturer or its
service agents or a
similarly qualified
person in order to
avoid a hazard.
Control panel
Drain pump filter
Lower cover
Drain plug
Lower cover cap
Adjustable feet
: Front loading washing machine
■■Power supply : 230 V~, 50 Hz
■■Size : 600 mm(W) X 550 mm(D) X 850 mm(H)
■■Weight : 59 kg
■■Max. Watt : 2100 W
■■Wash capacity : Refer to the Rating Label
■■Permissible water pressure : 100 - 1000 kPa (1.0 - 10.0 kgf / cm2)
* The appearance and specifications may vary without notice to improve the quality of the unit
Inlet hose (1 EA) Option : Hot / Cold (2 EA)
■■Removing packing
1. Remove the cardboard box and styrofoam
2. Lift the washing machine and remove the base
packing. This will require 2 or more people or
a lifting device.
3. Remove the tape securing the power supply
cord and drain hose.
4. Remove the inlet hoses from the drum.
Base Packing
••Keep the spanner provided for future use.
••Packaging material (e.g. Films, Styrofoam) can be dangerous for children. There is a risk of suffocation
! Keep all packaging well away from children.
■■Removing transit bolts
To prevent internal damage during transport, the 4 special bolts are locked. Before operating the washer,
remove the bolts along with the rubber bungs.
If they are not removed, it may cause heavy vibration, noise and malfunction
1. Unscrew the 4 bolts with the spanner supplied.
2. Take out the 4 bolts along with the rubber
bungs by slightly twisting the bung.
••Keep the transit bolts for future use.
3. Close the holes with the caps supplied.
Transit bolt
■■Installation place requirements
▶ Location
••Level floor :
Allowable slope under entire washer is 1°.
••Power outlet :
Must be within 1.5 meters of either side of
location of washer. Do not overload the outlet
with more than one appliance.
••Additional Clearance :
For Wall, 10cm:rear / 2cm : right & left side.
Do not place, store or use laundry products on
top of washer at any time.
They can damage the finish or controls.
▶ Positioning
••Install the washer on a flat hard floor.
••Make sure that air circulation around the washer is not impeded by carpets, rugs, etc.
••Never try to correct any unevenness in the floor with pieces of wood, cardboard or similar materials
under the washer. Do not build the machine into a closed cupboard.
••If it is impossible to avoid positioning the washer next to a gas cooker or coal burning stove,an
insulating(85x60cm) covered with aluminum foil on the side facing the cooker or stove,must be
inserted between the two appliance.
••The washer must not be installed in rooms where the temperature can drop below 0°C.
••Please ensure that when the washer is installed, it is easily accessible for a Service Technician in the
event of a breakdown.
••With the washer installed, adjust all four feet using the transit bolt spanner provided ensuring the
appliance is stable, and a clearance of approximately 20 mm is left between the top of the washer
and the underside of any work-top.
••This equipment is not designed for maritime use or for use in a mobile installations such as caravans,
aircraft etc.
••It is also not intended for commercial or outdoor applications, or washing of items such as foot ware,
mats etc.
▶ Electrical connection
••Do not use an extension cord or double adapter.
••If the supply cord is damaged, it must be replaced by the manufacturer or its service agents or similarly
qualified person in order to avoid a hazard.
••Always unplug the machine and turn off the water supply after use.
••Connect the machine to an earthed socket in accordance with current wiring regulations.
••The appliance must be positioned so that the plug is easily accessible.
••Repairs to the washing machine must only be carried out by qualified personnel.
••Repairs carried out by inexperienced persons may cause injury or serious malfunctioning. Contact
your local service center
••Do not install your washing machine in rooms where temperature below freezing may occur. Frozen
hoses may burst under pressure. The reliability of the electronic control unit may be impaired at
temperatures below freezing point.
••If the appliance is delivered in the winter months and temperatures are below freezing : Place the
washing machine at room temperature for a few hours before putting it into operation
CAUTION concerning the Power cord
••Most appliances recommend they be placed upon a dedicated circuit; that is, a single outlet circuit
which powers only that appliance and has no additional outlets or branch circuits. Check the
specification page of this owner's manual to be certain.
••Do not overload wall outlets. Overloaded wall outlets, loose or damaged wall outlets, extension
cords, frayed power cords, or damaged or cracked wire insulation are dangerous. Any of these
conditions could result in an electric shock or fire.
••Periodically examine the cord of your appliance, and if its appearance indicates damage or
deterioration, unplug it, discontinue use of the appliance, and have the cord replaced with an exact
replacement part by an authorized servicer.
••Protect the power cord from physical or mechanical abuse, such as being twisted, kinked, pinched, closed in a
door, or walked upon. Pay particular attention to plugs, wall outlets, and the point where the cord exits the appliance.
If the appliance is supplied from a cord extension set or an electrical portable outlet device, The
cord extension set on electrical portable outlet device must be positioned so that it is not subject
to splashing or ingress of moisture.
••The appliance is not intended for use by young children or infirm persons without supervision.
••Young children should be supervised to ensure that they do not play with appliance.
■■Connecting water supply hose
••Water supply pressure must be between 100 - 1000 kPa (1.0 - 10.0 kgf / cm2).
••Do not strip or crossthread when connecting inlet hose to the valve.
••If the water supply pressure is more than 1000 kPa, a water pressure reduction device should be installed.
••Periodically check the condition of the hose and replace the hose if necessary.
▶ Step 1 : Check rubber seal inlet hose
They are used for preventing water leaks.
Make sure the connections to taps are
sufficiently tight.
••Do not use pliers,multi grips or leverage tools
to tighten. Hand tighten only. Use a cloth if
▶ Step 2 : Connect hose to water tap
Type - A : Connecting Screw-type hose to tap with thread
••Screw the hose connector onto water supply tap.
Type - B : Connecting Screw-type hose to tap without thread
Fixing screw
Water supply
1. Unscrew the adapter ring plate and the 4
adapter retaining screws.
2. Push the adapter onto the end of the tap
so that the rubber seal forms a watertight
connection. Tighten the adapter ring plate
and the 4 screws.
3. Push the water supply hose vertically upwards
so that the rubber packing within the hose
can adhere completely to the tap and then
tighten it by screwing it to the right.
Type - C : Connecting one touch type hose to tap without thread.
1. Unscrew the adapter ring plate and the 4
adapter retaining screws.
2. Remove the guide plate if the tap is too large
to fit the adapter.
3. Push the adapter onto the end of the tap
so that the rubber seal forms a watertight
connection. Tighten the adapter ring plate
and the 4 screws.
4. Pull the connector latch plate down, push the
inlet hose onto the adapter, and release the
connector latch plate. Make sure the adapter
locks into place
Ring plate
Guide plate
Latch plate
••After connecting inlet hose to water tap,
turn on the water tap to flush out foreign
substances (dirt, sand or sawdust) in the
water lines. Let water drain into a bucket,
and check the water temperature.
▶ Step 3 : Connect hose to washer
••Make sure that there are no kinks in the hose
and that they are not crushed.
▶When your washer has two inlet valves
••The Inlet hose which has red connector is for
the hot water tap.
••When using warm or hot washes, Energy can
be saved by connecting the hot water hose to
a hot water supply.
••After completing connection, if water leaks from the hose, repeat the same steps.
Horizontal tap
Please use the horizontal tap
Extension tap
Square tap
■■Installation of drain hose
About 100 cm
Max. 100 cm
About 145 cm
About 105 cm
••The drain hose should not be placed higher
than 100 cm above the floor. Water in the
washer does not drain or drains slowly if above
this height.
••Securing the drain hose correctly will protect
the floor from damage due to water leakage.
••If the drain hose is too long, do not force it
back into the washer.
••This will cause abnormal noise, possible water
leakage and malfunction.
••When installing the drain hose to a sink, secure
it tightly with string.
••Securing the drain hose correctly will protect
the floor from damage due to water leakage.
Laundry tub
Max. 100 cm
Max. 100 cm
Tie strap
1. Leveling the washing machine properly prevents
excessive noise and vibration. Install the
appliance on a solid and level floor surface,
preferably in a corner of the room.
•• Timber or suspended type flooring may
contribute to excessive vibration and
Tighten all 4
locknuts securely
2. If the floor is uneven, turn the adjustable
feet as required. (do not insert
pieces of wood etc. under the feet)
Make sure that all four feet are stable and
resting on the floor and then check that the
appliance is perfectly level. (use a spirit level)
••Once the washer is level, tighten the lock
nuts up towards the base of the washer.
All lock nuts must be tightened.
••Diagonal Check
When pushing down the edges of the washing
machine top plate diagonally, the machine should
not move up and down at all (Please, check both
directions). If machine rocks when pushing the
machine top plate diagonally, adjust the feet again.
••Do not install the machine on a raised platform.
▶ Concrete floors
••The installation surface must be clean, dry and level.
••Install washer on a flat hard floor.
▶ Tile floors (Slippery floors)
••Position each foot on the Tread Mate and level the machine to suit. (Cut Tread Mate into 70 x 70 mm
sections and stick the pieces on to the dry tile where machine is to be placed.)
••Tread Mate is a self adhesive material used on ladders & steps that prevents slipping.
▶ Wooden floors (Suspended floors)
••Wooden floors are particularly susceptible to vibration.
••To help reduce vibration we recommend you place rubber cups under each
foot under washer at least 15 mm thick, secured to at least 2 floor beams Rubber Cup
with screws.
••If possible install the washer in one of the corners of the room, where the
floor is more stable.
••Fit the rubber cups to reduce vibration.
••You can obtain the rubber cups (P/No. 4620ER4002B) from the LG spares dept.
••If vibration persists with rubbers fitted. The flooring structure or rigidity may be inadequate for
proper operation.
••Proper placement and leveling of the washer will ensure long, regular and reliable operation.
••The washer must be 100% horizontal and stand firmly in position.
••It must not “Seesaw” across corners under load.
••The installation surface must be clean, free from floor wax and other lubricant coatings.
••Do not let the feet of the washer get wet. If feet of the washer get wet, slipping may occur.
How to use washer
■■Operating washing machine
1. Sort Laundry. (Refer to 17 page)
2. Open the door and load laundry.
3. Press the Power button.
4. Select a Program.
(Refer to 18 ~ 20 page)
■■Select options at this time (Refer to 22 ~ 25
page)Additional Program
■■Spin Speed
■■Other functions
5. Add detergent.
(Refer to 26 ~ 27 page)
6. Press the Start/Pause button.
How to use washer
■■Care before washing
Wash temperature
Normal machine wash
Permanent press
Hand wash
Do no wash
Sort laundry by...
Soiling Wash
Color Fabric type
1. Care Labels
Look for a care label on your clothes.
This will tell you about the fabric content of your garment
and how it should be washed.
2. Sorting
To get the best results, sort clothes into loads that can
be washed with the same wash cycle.
Water temperature and spin speed and different fabrics
need to be washed in different ways.
Always sort dark colors from pale colors and whites.
Wash separately as dye and lint transfer can occur
causing discolouration of white etc. If possible, do not
wash heavily soiled items with lightly soiled one.
••Soil (Heavy, Normal, Light)
Separate clothes according to amount of soil.
••Color (White, Lights, Darks)
Separate white fabrics from colored fabrics.
••Lint (Lint producers, Collectors)
Wash lint producers and lint collectors separately.
3. Caring before loading
Combine large and small items in a load. Load large items
first. Large items should not be more than half the total
wash load. Do not wash single items.
This may cause an out-of-balance load. Add one or two
similar items.
••Check all pockets to make sure that they are empty.
Items such as nails, hair clip, matches, pens, coins and
keys can damage both your washer and your clothes.
••Close zippers, hooks and strings to make sure that
these items don’t snag on other clothes.
••Pre treat dirt and stains by brushing a little detergent
dissolved in water onto stains like collars and cuffs to
help lift dirt.
••Check the folds of the flexible gasket (gray) and remove
any small articles.
••Check inside of the drum and remove any item from
a previous wash.
••Remove any clothing or items from the flexible gasket
to prevent clothing and gasket damage.
••Before the first wash, select a cycle (Cotton 60°C, add a half load of detergent) allow the unit to wash without
clothing. This will remove residues and water from the drum that may have been left during manufacturing.
How to use washer
■■Washing program table
••Recommended courses according to the laundry type.
Fabric type
Provides better performance by Color fast garments (shirts,
combining various drum motions. nightdresses, pajamas, etc)
and normally soiled cotton load
performance with less energy
Easy Care This cycle is suitable for casual Polyamide, Acrylic, Polyester.
shirts that do not need ironing
after washing.
Enables various fabrics to be washed Various kind of fabrics except
special garments. (Silk/delicate,
sports wear, dark clothes, wool,
Baby care Remove solid and protein stain and Lightly soiled baby wear
provide better rinse performance
Proper Temp. Maximum
(Cold to 95°C)
(Cold to 60°C)
(Cold to 60°C)
(Cold to 40°C)
Less than
3.0 kg
Less than
6.0 kg
Skin Care Remove efficiently detergent Fabrics which will be in direct
residue in clothes
contact with the skin, e.g.
underwear, nappies, towelling,
to 60°C)
bed linen, pillow and mattress
Cotton bedding except special
garments (delicate, wool, silk,
etc.) with filling: duvets, pillows,
blankets, sofa covers with light
(Cold to 40°C)
Coolmax, Gore-tex, fleece and
This cycle is for large items such as
bed cover, pillows, sofa covers, etc.
This cycle is suitable for sports
wear such as jogging clothes and
running wear.
This cycle is for delicate clothes Delicate, easily damaged laundry.
such as underwear, blouse, etc.
(Cold to 40°C) Less than
Enable to wash wool fabrics. Machine washable woolens with
2.0 kg
(Please use detergent for machine pure new wool only.
(Cold to 40°C)
washable woolens).
Quick 30 This cycle provides fast washing Colored laundry which is lightly
time for small loads and lightly
soiled clothes.
Within 60 mins provide better
washing performance and energy
soiled fast.
1 single
(Cold to 40°C)
Cotton and mix fabrics.
Less than
(Special PROGRAM within 60 (Cold to 60°C) 4.0 kg
mins for normally soiled laundry).
Rinse+Spin Use for laundry that need rinsing Normal fabrics which can be
only or to add rinse-added fabric washable.
softener to laundry.
How to use washer
••Water Temperature: Select water temperature to suit wash cycles.
Always follow garment manufacture’s care label or instructions when washing.
••Set program at “Cotton Eco 60 °C + Intensive” option for test in accordance in conformity with EN60456.
••The test results depend on water pressure, water hardness, water inlet temperature, room temperature,
type and amount of load, degree of soiling utilized detergent, fluctuations in the main electricity supply
and chosen additional options.
••Neutral detergent is recommended.
••The wool cycle features gentle tumbling and low-speed spin for garment care.
■■Extra options
Time Delay
Medic Rinse
Pre Wash
Crease Care
Cotton Eco
Easy Care
Baby care
Skin Care
Sports Wear
Quick 30
Intensive 60
* : This option is automatically included in the cycle and can not be deleted.
** : This option is automatically included in the cycle and can be deleted.
How to use washer
■■Operating data
Cotton Eco
Easy Care
Baby care
Skin Care
Sports Wear
Quick 30
Intensive 60
How to use washer
■■Control Panel
Program dial
Start/Pause Spin
Child Option
Lock buttons LED displays
Program dial
••Programs are available according to the
laundry type.
••Lamp will light up to indicate selected program.
••This Start/Pause button is used to start
wash cycle or pause the wash cycle.
••If temporary stop of wash cycle is needed,
press the Start/Pause button.
••When in Pause, the power is turned off
automatically after 4 minutes.
••Press the Power button to turn power on
and off.
••To cancel the Time Delay function, the power
button should be pressed.
Beep On/Off
Smart Diagnosis™ function is
available only for the products
with a Smart Diagnosis™ mark.
LED display
••The display shows the settings, estimated
time remaining, options, and status
messages for your washer.
The display will remain on through the
••This allows you to select an additional cycle
and will light when selected
How to use washer
Medic Rinse
For best results or for cleaner rinsing.
This allows the final rinse to be heated to 40
1. Press the Power button.
2. Select a cycle.
3. Press the Medic Rinse button and set time
4. Press the Start/Pause button.
Pre Wash
If the laundry is heavily soiled, “Pre Wash”
course is effective.
1. Press the Power button.
2. Select a cycle.
3. Press the Pre Wash button and add the
4. Press the Start/Pause button.
If the laundry is normal and heavily soiled,
“Intensive” option is effective.
1. Press the Power button.
2. Select a cycle.
3. Press the Intensive button and add the
4. Press the Start/Pause button.
Crease Care
If you want to prevent creasing, select Crease
Care option.
1. Press the Power button.
2. Select a cycle.
3. Press the Crease Care button.
4. Press the Start/Pause button.
Time Delay
You can set a time delay so that the washing
machine will start automatically and finish
after a specified time interval.
••The delay time is the time to the end of the
programme, not the start. The actual running
time may vary due to water temperature,
wash load and other factors
1. Press the Power button.
2. Select a cycle.
3. Press the Time Delay button and set time
4. Press the Start/Pause button.
How to use washer
■■Other functions
••Spin Speed level can be selected by pressing
'Spin' button repeatedly.
Rinse Hold
••Rinse Hold is selected by pressing the spin
button repeatedly this function leaves clothes
in the machine; suspended in the water
after a rinse without entering into spin.
••To proceed through to a drain or
spin, once the rinse hold function is
completed using to Program dial and
Spin button to the require program.(Spin)
Spin only
1. Press the Power button.
2. Press the Spin button to select RPM.
3. Press the Start/Pause.
When you select “No Spin”, it will still rotate for
a short time with low speed to drain quickly.
••By pressing the Temp. button the water
temperature can be selected.
- Cold
- 20°C, 40°C, 60°C, 95°C
••Water temperature can be selected
according to the program.
How to use washer
■■Child Lock
Select this function to lock the buttons on the control assembly to prevent tampering.
“Child Lock” can be set only during the washing cycle.
Locking the control panel
1. Press the Medic Rinse and Pre Wash
simultaneously for 3 seconds.
2. A beeper will sound, and ' ' will appear on
the LED display.
When the child lock is set, all buttons are locked
except the Power button
••Turning off the power will not reset the child
lock function. You must deactivate child lock
before you can access any other functions.
Unlocking the control panel
1. Press the Medic Rinse and Pre Wash
simultaneously for 3 seconds.
2. A beeper will sound and the remaining time
for the current programme will reappear on
the LED display.
■■Beep On / Off
The Beep on/off function can be set only during the washing cycle.
1. Press the Power button.
2. Press the Start/Pause button.
3. Press and hold the Time Delay and Crease
Care button simultaneously for three seconds
to set Beep on/off function.
Once the Beep on/off function is set, the setting
is memorized even after the power is turned off.
••If you want to turn the Beeper off, simply
repeat this process.
How to use washer
■■Tub Clean
Tub Clean is a special cycle to clean the inside of the washing machine.
A higher water level is used in this cycle at higher spin speed. Perform this cycle regularly.
1. Remove any clothing or items from the washer
and close the door.
2. Open the dispenser drawer and add Antilimescale
(e.g. Calgon) to the main wash compartment.
3. Close the dispenser drawer slowly.
4. Power On and then press and hold Intensive
and Crease Care button for 3 seconds. then
” will be displayed on the LED display.
5. Press the Start/Pause button to start.
6. After the cycle is complete, leave the door
open to allow the washer door opening, flexible
gasket and door glass to dry.
••Do not add any detergent to the detergent compartments.
••Excessive suds may generate and leak from the washer.
••If there is a child, be careful not to leave the door open for too long.
■■Door Lock & Detecting
••“Door Lock” - For safety reasons, the door
will lock while machine is in use and the “Door
Lock” icon will light up. You can safely open
the door after the “Door Lock” icon turns off.
This can take up to 3 minutes.
••While “Detecting” is shown on the display the
washing machine rotates slowly and detects
how much laundry is loaded in the drum. It will
take a short time.
Adding detergent
■■Adding detergent and fabric softener
▶ The dispenser drawer
Detergent for Detergent for
main wash
pre wash
••Main wash only ➾
••Pre Wash + Main Wash ➾
••Keep all washing detergents away from
children as there is danger of poisoning.
••Too much detergent, bleach or softener may
cause an overflow.
••Be sure to use the appropriate amount of
••Powdered detergent is recommended as it will not dispense prematurely during delay washes or
remain under the drawer.
▶ Adding fabric softener
••Do not exceed the maximum fill line.
Overfilling can cause early dispensing of the
fabric softener which could stain clothes.
Close the dispenser drawer slowly.
••Do not leave the fabric softener in the
detergent drawer for more than 2 days.
(Fabric softener could be harden)
••Softener will automatically be added during
the last rinse cycle.
••Do not open the drawer when water is supplied.
••Solvents(benzene, etc) should not be used.
••Do not pour fabric softener directly on the clothes.
Adding detergent
▶ Detergent dosage
••Detergent should be used according to the instruction of the detergent manufacture and selected according
to type, colour, soiling of the fabric and washing temperature.
••If too much detergent is used, too many suds can occur and this will decrease the washing result or cause
heavy load to the motor.
••It is recommended that you use powdered detergent for best results.
••If you wish to use liquid detergent follow guidelines provided by the detergent manufacturer.
••You can pour liquid detergent directly into the main detergent drawer if you are starting the cycle immediately.
••Please do not use liquid detergent if you are using ‘Time Delay’ as the liquid may harden, or if you have selected
‘Pre Wash’.
••If too many suds occur, please reduce the detergent amount.
••Detergent usage may need to be adjusted for water temperature, water hardness, size and soil level of the load.
For best results, avoid oversudsing.
••Refer to the label of the clothes, before choose the detergent and water temperature.
••To use the washing machine, put the designated detergent only.
- General powdered detergents for all types of fabric (Cold - 95°C)
- Powdered detergents for delicate fabric (Cold - 40°C)
- Liquid detergents for all types of fabric (Cold - 95°C) or designated detergents only for wool (Cold - 40°C)
••For better washing performance and whitening, use the detergent with the General powdered bleach.
••Do not let the detergent harden.
Doing so may lead to blockages, poor rinse performance or bad odor.
••Full load : according to manufacturer’s recommendation.
••Part load : 3/4 of the normal amount.
••Minimum load : 1/2 of full load.
••Detergent is flushed from the dispenser at the beginning of the cycle.
▶ Adding water softener
••A water softener, such as Anti-limescale (e.g.
Calgon) can be used to cut down on the use
of detergent in extremely hard water areas.
Dispense according to the amount specified
on the packaging. First add detergent and then
the water softener.
••Use the quantity of detergent as for soft water.
▶ Using tablet
1. Open the door and put tablets into the drum.
2. Load the laundry into the drum and close
the door.
••Before cleaning the washer interior, unplug the electrical power cord to avoid electrical shock hazards.
••Turn off the stopcock if the machine is to be left for any length of time (e.g. holiday), especially if
there is no floor drain(gully) in the immediate vicinity.
■■The water inlet filter
" icon will be displayed on the control panel when water does not enter the detergent drawer.
••If water is very hard or contains traces of lime deposit, the water inlet filter may become clogged
It is therefore a good idea to clean it from time to time.
1. Turn off the water tap.
2. Unscrew the water inlet hose.
3. Clean the filter using a hard bristle brush.
4. Tighten up the inlet hose.
■■The drain pump filter
••The drain filter collects threads and small objects left in the laundry.
Check regularly that the filter is clean to ensure smooth running of your machine.
First drain using the drain hose and then open the pump filter to remove any threads or objects. Be
careful when draining if the water is hot.
••Allow the water to cool down before cleaning the drain pump, carrying out emergency emptying or
opening the door in an emergency.
1. Open the lower cover cap.
Pull out the hose.
2. Unplug the drain plug first to remove any
remaining water.
Open the filter cap by turning to the left.
3. Remove any extraneous matter from the pump
4. After cleaning, carefully refit the cap by slowly
turning it clockwise and insert the drain plug.
5. Close the lower cover cap.
If water leaks from the cover after refitting
the filter cap. Repeat steps 1 and 2 and
Refit the filter cap as it may be cross
■■Dispenser drawer
••After a while, detergents and fabric softeners leave a deposit in the drawer.
••It should be cleaned from time to time with a jet of running water.
••If necessary it can be removed completely from the machine by pressing the catch downwards and
by pulling it out.
••To facilitate cleaning, the upper part of the fabric softener compartment can be removed
1. Pull out the dispenser drawer.
2. Clean the dispenser drawer under water.
3. Clean inside the recess with an old toothbrush.
4. Insert the dispenser drawer
■■The washing drum
••If you live in a hard water area, limescale may build up continuously in places where it cannot be seen
and thus not easily removed. Over time the build up of scale clogs appliances, and if it is not kept in
check these may have to be replaced.
••Although the washing drum is made of Stainless steel, specks of rust can be caused by small metal
articles (paper clips, safety pins) which have been left in the drum.
••The washing drum should be cleaned from time to time.
••If you use descaling agents, dyes or bleaches, make sure they are suitable for washing machine use.
••Descaler may contain chemicals that may damage part of your washing machine.
••Remove any spots with a stainless steel cleaning agent.
••Never use steel wool.
■■Cleaning your washer
••Proper care of your washer can extend its life.
••The outside of the machine can be cleaned with warm water and a neutral non abrasive household
••Immediately wipe off any spills. Wipe with damp cloth.
••Try not to hit surface with sharp objects.
••Do not use methylated spirits, diluents or similar products.
••Dry around the washer door opening, flexible gasket and door glass.
••Run washer through a complete cycle using hot water.
••Repeat process if necessary.
••To remove hard water deposits, use only cleaners labelled washer safe.
■■Cold conditions
If the washer is stored in an area where freezing may occur or moved in freezing temperatures, follow
these instructions to prevent damage to the washer:
••Turn off water supply tap.
••Disconnect hoses from water supply and drain water from hoses.
••Plug electrical cord into a properly grounded electrical outlet.
••Add 1 gallon (3.8 L) of nontoxic recreational vehicle(RV) antifreeze into an empty wash drum. Close
the door.
••Set spin cycle and let washer spin for 1 minute to drain out all water. Not all of the RV antifreeze
will be expelled.
••Unplug electrical power cord, dry the drum interior, and close the door.
••Remove dispenser drawer, drain and dry excess water from the compartments.
••Store washer in an upright position.
••To remove antifreeze from washer after storage, run empty washer through a complete cycle using
detergent. Do not add wash load.
Troubleshooting guide
••This washing machine is equipped with automatic safety functions which detect and diagnose
faults at an early stage and react appropriately.
When the machine does not function properly or does not function at all, check the following
points before you contact your service provider.
■■Diagnosing Problem
Possible Cause
Rattling and clanking noise ••Foreign objects such as coins Stop washer, check drum and drain filter.
or safety pins maybe in drum If noise continues after washer is
or pump.
restarted, call your authorised service
Thumping sound
••Heavy wash loads may produce If sound continues, washer is probably
a thumping sound. This is usually out of balance. Stop and redistribute
wash load.
Vibrating noise
••Have all the transit bolts and If not removed during installation,
packing been removed?
refer to Installation guide for removing
••Are all the feet resting firmly on transit bolts.
the ground?
Wash load may be unevenly distributed
in drum. Stop washer and rearrange
wash load.
Water leaks.
••Fill hoses or drain hose are loose Check and tighten hose connections.
at tap or washer.
••House drain pipes are clogged. Unclog drain pipe. Contact plumber
if necessary.
Too much detergent or unsuitable
detergent may cause excessive foaming
which may result in water leaks.
Water does not enter washer ••Water supply is not adequate Check another tap in the house.
or it enters slowly
in area.
Fully open tap.
••Water supply tap is not completely
Straighten hose.
••Water inlet hose(s) are kinked. Check the filter of the inlet hose.
••The filter of the inlet hose(s)
Water in the washer does ••Drain hose is kinked or clogged. Clean and straighten the drain hose.
not drain or drains slowly. ••The drain filter is clogged.
Clean the drain filter
Troubleshooting guide
Washer doesn’t start
Possible Cause
••Electrical power cord may not
be plugged in or connection
may be loose.
••House fuse blown, circuit
breaker tripped,or a power
o u t a g e h a s o cc u r re d .
Make sure plug fits tightly in wall outlet.
Reset circuit breaker or replace fuse. Do
not increase fuse capacity. If problem
is a circuit overload, have it corrected
by a qualified electrician.
Turn on water supply tap.
••Water supply tap is not turned on.
Washer will not spin
••Check that the door is firmly shut. Close the door and press the Start/
Pause button. After pressing the
Start/Pause button, it may take a few
moments before the washer begins
to spin. The door must be locked
before spin can be achieved. Add 1
or 2 similar items to help balance the
load. Rearrange load to allow proper
Door does not open
Once machine has started, the
door cannot be opened for safety
reasons. Check if the "Door Lock"
icon is illuminated. You can safely
open the door after the "Door Lock"
icon turns off.
Wash cycle time delayed
The washing time may vary by the
amount of laundry, water pressure,
water temperature and other usage
conditions. If an imbalance is detected
or if the suds removing programme is
on, the wash time shall be increased.
Fabric softener overflow ••Too much softener may cause Follow softener guidelines to ensure
an overflow.
appropriate amount is used.
Do not exceed the maximum fill line
Softeners dispensed too early
Close the dispenser drawer slowly.
Do not open the drawer during the
wash cycle.
Troubleshooting guide
■■Error Messages
Possible Cause
••Water supply is not adequate in area.
••Water supply taps are not completely
••Water inlet hose(s) are kinked.
••The filter of the inlet hose(s) are
••Drain hose is kinked or clogged.
••The drain filter is clogged.
Check another tap in the house.
Fully open tap.
Straighten hose(s).
Check the filter of the inlet hose.
••Load is too small.
••Load is out of balance.
••The appliance has an imbalance
detection and correction system. If
individual heavy articles are loaded
(ex. bath mat, bath robe, etc.) this
system may stop spinning or even
interrupt the spin cycle altogether.
••If the laundry is still too wet at
the end of the cycle, add smaller
articles of laundry to balance the
load and repeat the spin cycle.
••Ensure door is not
Add 1 or 2 similar items to help balance the load.
Rearrange load to allow proper spinning.
Clean and straighten the drain hose.
Clean the drain filter.
Close the door completely.
* If “ ” is not released, call for service.
Unplug the power plug and call for service.
••Water overfills due to the faulty Close the water tap. Unplug the power plug.
water valve.
Call for service.
••Water level sensor has malfunctioned.
••Over load in motor.
Allow the washer to stand for 30 minutes to
allow the motor to cool; then restart the cycle.
Troubleshooting guide
••Smart Diagnosis™ function is available only for the products with a Smart Diagnosis™ mark. In case
of a mobile phone with static option, the Smart Diagnosis™ function might not operate.
■■Using Smart Diagnosis™
••Only use this feature when instructed to do so by the call center. The transmission sounds similar to
a fax machine, and so has no meaning except to the call center.
••Smart Diagnosis™ cannot be activated if the washer does not power up. If this happens, then
troubleshooting must be done without Smart Diagnosis™.
If you experience problems with your washer, call to Customer Information Center.
Follow the call center agent's instructions, and do the following steps when requested:
1. Press the Power button to turn on the washer. Do not press
any other buttons or turn the cycle selector knob.
2. When instructed to do so by the call center, place the mouthpiece
of your phone very close to the Power button.
Max 10 mm
3. Press and hold the "Temp.” button for three seconds, while holding the phone mouthpiece to the
icon or Power button.
4. Keep the phone in place until the tone transmission has finished.
This takes about 6 seconds, and the display will count down the time.
••For best results, do not move the phone while the tones are being transmitted.
••If the call center agent is not able to get an accurate recording of the data, you may be asked to try again.
••Pressing the Power button during the transmission will shut off the Smart Diagnosis™.
5. Once the countdown is over and the tones have stopped, resume your conversation with the call
center agent, who will then be able to assist you using the information transmitted for analysis at
the call to Customer information center.
••Smart Diagnosis is a troubleshooting feature designed to assist, not replace, the traditional method
of troubleshooting through service calls. The effectiveness of this feature depends upon various
factors, including, but not limited to, the reception of the cellular phone being used for transmission,
any external noise that may be present during the transmission, and the acoustics of the room where
the machine is located. Accordingly, LG does not guarantee that Smart Diagnosis would accurately
troubleshoot any given issue.
Terms of Warranty
••When disposing of the appliance, cut off the mains cable, destroy the plug and disable the door lock
to prevent children being trapped inside.
What Is Not Covered:
••Service trips to your home to teach you how to use the product.
••If the product is connected to any voltage other than that shown on the rating plate.
••If the fault is caused by accident, neglect, misuse or Act of God.
••If the fault is caused by factors other than normal domestic use or use in accordance with the owner's
••Provide instruction on use of product or change the set-up of the product.
••If the fault is caused by pests for example, rats or cockroaches, etc.
••Noise or vibration that is considered normal, for example water drain sound, spin sound, or warning
••Correcting the installation. For example, levelling the product, adjustment of drain.
••Normal maintenance which is recommended by the owner's manual.
••Removal of foreign objects / substances from the machine, including the pump and inlet hose filter,
For example, grit, nails, bra wires, buttons etc.
••Replace fuses in or correct house wiring or correct house plumbing.
••Correction of unauthorized repairs.
••Incidental or consequential damage to personal property caused by possible defects with this appliance.
••If this product is used for commercial purpose, it is not warranted.
(Example : Public places such as public bathroom, lodging house, training center, dormitory)
If the product is installed outside the normal service area, any cost of transportation involved in the
repair of the product, or the replacement of a defective part, shall be borne by the owner.
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