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Use & Care Guide Manual de Uso y Cuidado Guide d’Utilisation et d’Entretien English / Español / French Models/Modelos/Modèles: 795.7403*,7405* Grab-N-Go Bottom Freezer Refrigerator Congelador inferior refrigerador Congélateur Inférieur Réfrigérateur * = color number, número de color, le numéro de la couleur Sears Brands Management Corporation Hoffman Estates, IL 60179 U.S.A. www.kenmore.com www.sears.com Sears Canada Inc. Toronto, Ontario, Canada M5B 2C3 www.sears.ca TABLE OF CONTENTS Warranty............................................................................. 3 Protection Agreements............................................... 4 Extra Ice Bin .................................................. 28 Important Safety Instructions............................ 5-7 Pullout Drawer .............................................. 29 Electrical & Grounding Requirements............... 7 Durabase......................................................... 29 Parts and Features........................................................ 8 Durabase Divider........................................... 29 Refrigerator Installation............................... 9-16 Water Filter ................................................ 30-33 Unpacking Your Refrigerator...........................9 Care And Cleaning.................................... 34-35 Installation..................................................................... 10 General Cleaning Tips ................................. 34 Removing/Replacing Your Refrigerator and Freezer Handles, Doors and Drawers....... 11-15 Exterior . ......................................................... 34 Inside Walls.................................................... 34 Leveling and Door Alignment....................... 16 Door Liner And Gaskets................................ 34 Using Your Refrigerator.............................17-28 Plastic Parts..................................................... 34 Setting the Controls...................................17-19 Condenser Coils.............................................. 34 In-Door Ice Bin........................................................... 20 Light Bulb Replacement................................ 35 Automatic Icemaker................................. 21-22 Freezer Section Power Interruptions........................................ 35 Food Storage Guide .................................... 23 When You Go On Vacation......................... 35 Refrigerator Section When You Move............................................. 35 Water Dispenser............................................ 24 Connecting the Water Line....................... 36-38 Refrigerator Shelves.................................................25 Troubleshooting Guide.............................. 39-46 Humidity Controlled Crisper......................... 26 Kenmore Connect™..................................47 Temperature Controlled Pantry Drawer........26 Service................................................ Back Cover Door Bin ............................................................26 Grab-N-Go Case........................................... 27 Replacing the Air Filter................................. 28 2 WARRANTY REFRIGERATOR WARRANTY Kenmore Elite Limited Warranty When this appliance is installed, operated and maintained according to all supplied instructions, the following warranty coverage applies. To arrange for warranty service, call 1-800-4-MY-HOME® (1-800-469-4663). • One Year Limited Warranty on Appliance For one year from the date of purchase, free repair will be provided if any non-consumable part of this appliance fails due to defects in material or workmanship. If the appliance is ever used for other than private family purposes, this coverage applies for only 90 days from the purchase date, and is void in Canada. • Five Year Limited Warranty on Sealed System For five years from the date of purchase, the sealed refrigerant system of this appliance is warranted against any defects in material or workmanship. New system components will be supplied for defective ones free of charge. You are responsible for the labor cost of component installation after the first year from the date of purchase. If the appliance is ever used for other than private family purposes, this coverage applies for only one year from the purchase date, and is void in Canada. • Ten Year Limited Warranty on Linear Compressor For ten years from the date of purchase, the linear compressor of this appliance is warranted against any defects in material or workmanship. A new linear compressor will be supplied free of charge. You are responsible for the labor cost of installation after the first year from the date of purchase. If the appliance is ever used for other than private household purposes, this coverage applies for only two years from the purchase date, and is void in Canada. This warranty covers only defects in material and workmanship, and will NOT pay for: 1. Consumable parts that can wear out from normal use, including but not limited to filters, belts, light bulbs, and bags. 2. A service technician to instruct the user in correct product installation, operation or maintenance. 3. A service technician to clean or maintain this product. 4. Damage to or failure of this product if it is not installed, operated or maintained according to all instructions supplied with the product. 5. Damage to or failure of this product resulting from accident, abuse, misuse or use for other than its intended purpose. 6. Damage to or failure of this product caused by the use of detergents, cleaners, chemicals or utensils other than those recommended in all instructions supplied with the product. 7. Damage to or failure of parts or systems resulting from unauthorized modifications made to this product. Disclaimer of implied warranties; limitation of remedies Customer’s sole and exclusive remedy under this limited warranty shall be product repair as provided herein. Implied warranties, including warranties of merchantability or fitness for a particular purpose, are limited to one year or the shortest period allowed by law. Sears shall not be liable for incidental or consequential damages. Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, or limitation on the duration of implied warranties of merchantability or fitness, so these exclusions or limitations may not apply to you. This warranty applies only while this appliance is used in the United States or Canada*. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. * In Canada, in-home repair service is not available in all areas, nor will this warranty cover user or servicer travel and transportation expenses if this product is located in a remote area (as defined by Sears Canada Inc.) where an authorized servicer is not available. Sears Brands Management Corporation, Hoffman Estates, IL 60179 Sears Canada Inc., Toronto, Ontario, Canada M5B 2C3 3 PROTECTION AGREEMENTS Master Protection Agreements • Power surge protection against electrical damage due to power fluctuations. Congratulations on making a smart purchase. Your new Kenmore Elite® product is designed and manufactured for years of dependable operation. But like all products, it may require preventive maintenance or repair from time to time. That’s when having a Master Protection Agreement can save you money and aggravation. • $250 Food Loss Protection annually for any food spoilage that is the result of mechanical failure of any covered refrigerator or freezer. • Rental reimbursement if repair of your covered product takes longer than promised. The Master Protection Agreement also helps extend the life of your new product. Here’s what the Agreement* includes: • 25% discount off the regular price of any non-covered repair service and related installed parts. • Parts and labor needed to help keep products operating properly under normal use, not just defects. Our coverage goes well beyond the product warranty. No deductibles, no functional failure excluded from coverage— real protection. Once you purchase the Agreement, a simple phone call is all that it takes to schedule service. You can call at any time day or night, or schedule a service appointment online. • Expert service by a force of more than 10,000 authorized Sears service technicians, which means someone you can trust will be working on your product. The Master Protection Agreement is a risk free purchase. If you cancel for any reason during the product warranty period, we will provide a full refund or a prorated refund anytime after the product warranty period expires. Purchase your Master Protection Agreement today! • Unlimited service calls and nationwide service, as often as you want us, whenever you want us. Some limitations and exclusions apply. • “No-lemon” guarantee – replacement of your covered product if four or more product failures occur within twelve months. For prices and additional information in the U.S.A. call 1-800-827-6655. • Product replacement if your covered product can’t be fixed. * Coverage in Canada varies on some items. For full details call Sears Canada at 1-800-361-6665. • Annual Preventive Maintenance Check at your request – no extra charge. Sears Installation Service For Sears professional installation of home appliances, garage door openers, water heaters, and other major home items, in the U.S.A. or Canada call 1-800-4-MY-HOME®. • Fast help by phone – we call it Rapid Resolution – phone support from a Sears representative on all products. Think of us as a “talking owner’s manual.” PRODUCT RECORD In the space below, record the date of purchase, model and serial number of your product. You will find the model and serial number printed on an identification label located on the interior liner of the refrigerator compartment. Have these items of information available whenever you contact Sears concerning your product. Model No.___________________ Date of Purchase ___________________ Serial No.___________________ Save these instructions and attach your sales receipt for future reference. 4 IMPORTANT SAFETY INSTRUCTIONS BASIC SAFETY PRECAUTIONS This guide contains many important safety messages. Always read and obey all safety messages. This is the safety alert symbol. It alerts you to safety messages that inform you of hazards that can kill or hurt you or others, or cause damage to the product. All safety messages will be preceded by the safety alert symbol and the hazard signal word DANGER, WARNING or CAUTION. These words mean: DANGER You will be killed or seriously injured if you do not follow instructions. WARNING You can be killed or seriously injured if you do not follow instructions. CAUTION Indicates an imminently hazardous situation which, if not avoided, may result in minor or moderate injury, or product damage. All safety messages will identify the hazard, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed. WARNING To reduce the risk of fire, electric shock, or personal injury when using your product, basic safety precautions should be followed, including the following. Read all instructions before using this appliance. • NEVER unplug your refrigerator by pulling on the power cord. Always grip the plug firmly and pull it straight out from the outlet. • If the supply cord is damaged, it must be replaced by the manufacturer or its service agent or a similarly qualified person in order to avoid a hazard. Do not use a cord that shows cracks or abrasion damage along its length or at either the plug or connector end. • Do not modify or extend the power cord length. It could cause electric shock or fire. • When moving your refrigerator away from the wall, be careful not to roll over or damage the power cord. • DO NOT store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance. • DO NOT allow children to climb, stand, or hang on the refrigerator doors or shelves in the refrigerator. They could damage the refrigerator and seriously injure themselves. • Keep fingers out of pinch point areas; clearances between the doors and cabinets are necessarily small. Be careful closing doors when children are in the area. • Unplug your refrigerator before cleaning or making any repairs. NOTE: It is strongly recommended that any service be performed by a qualified technician. SAVE THESE INSTRUCTIONS 5 WARNING • Before replacing a burned-out or broken light bulb, unplug the refrigerator or turn off power at the circuit breaker or fuse box in order to avoid contact with a live wire filament. (A burned-out light bulb may break when being replaced exposing the wire filament.) • DO NOT touch the automatic ice making mechanism while the refrigerator is plugged in. • DO NOT refreeze frozen foods which have thawed completely. The United States Department of Agriculture in Home and Garden Bulletin No. 69 says: …You may safely refreeze frozen foods that have thawed if they still contain ice crystals or if they are still cold—below 39°F (4°C). …Thawed ground meats, poultry or fish that have any off-odor or off-color should not be refrozen and should not be eaten. Thawed ice cream should be discarded. If the odor or color of any food is poor or questionable, dispose of it. The food may be dangerous to eat. Even partial thawing and refreezing reduces the eating quality of foods, particularly fruits, vegetables and prepared foods. The eating quality of red meats is affected less than that of many other foods. Use refrozen foods as soon as possible to save as much of their quality as you can. NOTE: Some models have LED interior lighting and service should be performed by a qualified technician. WARNING: Setting either or both controls to the OFF position does not remove power to the light circuit. • When you are finished, reconnect the refrigerator to the electrical source and reset the controls (Thermostat, Refrigerator Control, and or Freezer Control, depending on the model) to the desired setting. • This refrigerator must be properly installed in accordance with the Attention Installer Instructions that were taped to the front of the refrigerator. • After your refrigerator is in operation, do not touch the cold surfaces in the freezer compartment when hands are damp or wet. Skin may adhere to the extremely cold surfaces. WARNING : Tbirth his product contains chemicals known to the State of California to cause cancer and defects or other reproductive harm. Wash hands after handling. SAVE THESE INSTRUCTIONS DANGER: RISK OF CHILD ENTRAPMENT BEFORE YOU THROW AWAY YOUR OLD REFRIGERATOR OR FREEZER: • Take off the doors. • Leave the shelves in place so that children may not easily climb inside. Junked or abandoned refrigerators are dangerous, even if they are sitting for only a few days. If you are getting rid of your old refrigerator, please follow the instructions at right to help prevent accidents (child entrapment and suffocation). 6 CFC/HCFC DISPOSAL Your old refrigerator may have a cooling system that used CFCs or HCFCs (chlorofluorocarbons or hydrochlorofluorocarbons). CFCs and HCFCs are believed to harm stratospheric ozone if released to the atmosphere. Other refrigerants may also cause harm to the environment if released to the atmosphere. If you are throwing away your old refrigerator, make sure the refrigerant is removed for proper disposal by a qualified technician. If you intentionally release refrigerant, you may be subject to fines and imprisonment under provisions of environmental legislation. ELECTRICAL & GROUNDING REQUIREMENTS IMPORTANT: Please read carefully. TO CONNECT ELECTRICITY USE OF EXTENSION CORDS Because of potential safety hazards under certain conditions, the use of an extension cord is not recommended. However, if you still elect to use an extension cord, it is absolutely necessary that it be a ULlisted (USA), 3-wire grounding type appliance extension cord having a grounding type plug and outlet, and that the electrical rating of the cord be 15 amperes (minimum) and 120 volts. WARNING Electrical Shock Hazard FOR PERSONAL SAFETY, this appliance must be properly grounded. Have the wall outlet and the circuit checked by a qualified electrician to make sure the outlet is properly grounded. Use of an extension cord will increase the clearance needed for the back of the refrigerator. 3-prong grounding type wall receptacle 3-prong grounding plug Ensure proper ground exists before use. RECOMMENDED GROUNDING METHOD The refrigerator should always be plugged into its own individual properly grounded electrical outlet rated for 115 Volts, 60 Hz, AC only, and fused at 15 or 20 amperes. This provides the best performance and also prevents overloading house wiring circuits which could cause a fire hazard from overheated wires. It is recommended that a separate circuit serving only this appliance be provided. Use a receptacle that cannot be turned off with a switch or pull chain. Do not use an extension cord. Where a standard two-prong wall outlet is encountered, it is your personal responsibility and obligation to have it replaced with a properly grounded three-prong wall outlet. 7 PARTS AND FEATURES A K L B M C N D O E P F Q C R G S H T I J U Use this page to become more familiar with the parts and features of your refrigerator. NOTE: This guide covers several different models. The refrigerator you have purchased may have some or all of the items listed below. The locations of the features shown below may not match your model. A B C D E F G H I J Refrigerator Light Water Filter Fixed Door Bins Ice Compartment (Icemaker and Ice Bin) Refrigerator Light (side) Articulating Mullion Water Tank Cover Humidity Controlled Crisper Temperature Controlled Pantry Drawer Durabase Divider K L M N O P Q R S T U Control Panel Kenmore Connect™ Speaker Air Filter Refrigerator Shelves Cheese & Butter Bin Grab-N-Go Case Condiment Bin Air Tight Crisper Top Pullout Drawer Middle Pullout Drawer Durabase 8 Icemaker Ice Bin Ice Compartment Door REFRIGERATOR INSTALLATION WARNING WARNING Excessive Weight Hazard: Excessive Weight Hazard: Your refrigerator is heavy. When moving the refrigerator for cleaning or service, be sure to protect the floor. Always pull the refrigerator straight out when moving it. Do not wiggle or walk the refrigerator when trying to move it, as floor damage could occur. Use two or more people to move and install the refrigerator. Failure to do so can result in back or other injury. UNPACKING YOUR REFRIGERATOR Remove tape and any temporary labels from your refrigerator before using. Do not remove any warningtype labels, the model and serial number label, or the Tech Sheet that is located under the front of the refrigerator. To remove any remaining tape or glue, rub the area briskly with your thumb. Tape or glue residue can also be easily removed by rubbing a small amount of liquid dish soap over the adhesive with your fingers. Wipe with warm water and dry. Do not use sharp instruments, rubbing alcohol, flammable fluids, or abrasive cleaners to remove tape or glue. These products can damage the surface of your refrigerator. Refrigerator shelves are installed in the shipping position. Please reinstall shelves according to your individual storage needs. WARNING Explosion Hazard: Keep flammable materials and vapors, such as gasoline, away from the refrigerator. Failure to do so can result in fire, explosion, or death. 9 REFRIGERATOR INSTALLATION PRIOR TO USE INSTALLATION (continued) 1. Clean your refrigerator thoroughly and wipe off all dust that accumulated during shipping. 1. To avoid noise and vibration, the unit must be leveled and installed on a solidly constructed floor. If required, adjust the leveling legs to compensate for unevenness of the floor. The front should be slightly higher than the rear to aid in door closing. Leveling legs can be turned easily by tipping the cabinet slightly. Turn the leveling legs to the left to raise the unit or to the right to lower it. (See Leveling and door AlIgnment.) 2. Install accessories such as ice cube bin, drawers, shelves, etc., in their proper places. They are packed together to prevent possible damage during shipment. 3. Allow your refrigerator to run for at least two to three hours before putting food in it. Check the flow of cold air in the freezer compartment to ensure proper cooling. Your refrigerator is now ready for use. NOTE: Installing on carpeting, soft tile surfaces, a platform or weakly supported structure is not recommended. INSTALLATION 2. Install this appliance in an area where the temperature is between 55°F (13°C) and 110°F (43°C). If the temperature around the appliance is too low or high, cooling ability may be adversely affected. The refrigerator should always be plugged into its own individual properly grounded electrical outlet rated for 115 Volts, 60 Hz, AC only, and fused at 15 or 20 amperes. This provides the best performance and also prevents overloading house wiring circuits which could cause a fire hazard from overheated wires. It is recommended that a separate circuit serving only this appliance be provided. 3. Select a place where a water supply can be easily connected for the automatic icemaker. NOTE: The water pressure must be from 20-120 psi or 138-827 kPa or 1.4-8.4 kgf/cm². If the refrigerator is installed in an area with low water pressure (below 20 psi), you can install a booster pump to compensate for the low pressure. WARNING Shock Hazard: 4. Too small of a distance from adjacent items may result in lowered freezing capability and increased electricity consumption charges. Allow at least 24 inches (61 cm) in front of the refrigerator to open the doors and at least 2 inches (5.08 cm) between the back of the refrigerator and the wall. To reduce the risk of electric shock, do not install the refrigerator in a wet or damp area. 2" (5.08 cm) 10 REFRIGERATOR INSTALLATION NOTE: Removing the doors is always recommended when it is necessary to move the refrigerator through a narrow opening. If it is necessary to remove the handles, follow the directions below. HOW TO REMOVE REFRIGERATOR DOOR HANDLE NOTE: Handle appearance may vary from the illustrations on this page. Mounting Fasteners Set Screw Removing Refrigerator Handle Loosen the set screws with a 3/32 in. Allen wrench and remove the handle. NOTE: If the handle mounting fasteners need to be tightened or removed, use a ¼ in. Allen wrench. Allen Wrench HOW TO REPLACE REFRIGERATOR DOOR HANDLE NOTE: Handle appearance may vary from the illustrations on this page. Replacing Refrigerator Door Handle Place the handle on the door by fitting the handle footprints over the mounting fasteners and tightening the set screws with a 3/32 in Allen wrench. NOTE: If the handle mounting fasteners need to be tightened or removed, use a ¼ in. Allen wrench. Mounting Fasteners 11 REFRIGERATOR INSTALLATION NOTE: Removing the doors is always recommended when it is necessary to move the refrigerator through a narrow opening. If it is necessary to remove the handles, follow the directions below. HOW TO REMOVE FREEZER DOOR HANDLE NOTE: Handle appearance may vary from the illustrations on this page. Removing Freezer Drawer Handle Loosen the set screws located on the lower side of the handle with a ⅛ in. Allen wrench and remove the handle. NOTE: If the handle mounting fasteners need to be tightened or removed, use a ¼ in. Allen wrench. HOW TO REPLACE FREEZER DOOR HANDLE NOTE: Handle appearance may vary from the illustrations on this page. Replacing Freezer Drawer Handle Place the handle on the door by fitting the handle footprints over the mounting fasteners and tightening the set screws with a 1/8 in. Allen wrench. NOTE: If the handle mounting fasteners need to be tightened or removed, use a ¼ in. Allen wrench. WARNING When assembling or disassembling the handles: • Grasp the handle firmly to ensure it will not drop or cause injury. • Prevent the handle from swinging toward nearby people or animals. • Insert the bracket hole of the handle into the stopper bolt of the door exactly, then assemble the set screws to fix the handle in place. • Check for any gap between the door and handle after the handle is fixed in place. 12 REFRIGERATOR INSTALLATION REMOVING AND REPLACING REFRIGERATOR DOORS CAUTION: Before you begin, remove food and bins from the doors. (1) (2) WARNING Excessive Weight Hazard: Use two or more people to remove and install the refrigerator doors. Failure to do so can result in back or other injury. (3) (4) (5) (6) (7) WARNING Electrical Shock Hazard (8) 1. Open the door. Remove the top hinge cover screw (1). Lift up the cover (2). 2. Remove the cover. 3. Pull out the tube (3). 4. Disconnect all wire harnesses (4). 5. Remove the grounding screw (5). 6. Rotate hinge lever (6) counterclockwise. Lift the top hinge (7) free of the hinge lever latch (8). CAUTION: When lifting the hinge free of the latch, be careful that the door does not fall forward. 7. Lift the door from the middle hinge pin and remove the door. 8. Place the door, inside facing up, on a non-scratching surface. • Disconnect the electrical supply to the refrigerator before installing. Failure to do so could result in serious injury or death. • Do not put hands, feet or other objects into the air vents or bottom of the refrigerator. You may be injured or receive an electrical shock. To remove the left refrigerator door: On the back of the refrigerator, pull the water tube out of the collet fitting on the connector by pressing the fitting release ring (see picture below). To remove the right refrigerator door: (2) (1) (3) (4) (5) 1. Open the door. Remove the top hinge cover screw (1). Lift up the cover (2). 2. Remove the cover. 3. Rotate the hinge lever (3) clockwise. Lift the top hinge (4) free of the hinge lever latch (5). CAUTION: When lifting the hinge free of the latch, be careful that the door does not fall forward. 4. Lift the door from the middle hinge pin and remove the door. 5. Place the door, inside facing up, on a non-scratching surface. 13 REFRIGERATOR INSTALLATION Reinstalling the Refrigerator Door Left Door Right Door 1. Lower the door onto the middle hinge pin (9). 2. Fit the top hinge (4) over the hinge lever latch (5) and into place. Rotate the lever (3) counterclockwise to secure the hinge. 3. Hook the tabs on the right side of hinge cover (2) under the edge of the top hinge (4) and position the cover in place. Insert and tighten the cover screw (1). 1. Lower the door onto the middle hinge pin (10). 2. Fit the top hinge (7) over the hinge lever latch (8) and into place. Rotate the lever (6) clockwise to secure the hinge. 3. Install the grounding screw (5) and connect the two wire harnesses (4). 4. Push the water tube (3) located at the top of the left door into the hole beside the left hinge on the top of the cabinet until it exits through the back. 5. Insert the water supply tube (3) into the connector until you see only one scale mark. Fully insert the tube over ⅝ in. (15 mm). 6. Hook the tabs on the left side of the hinge cover (1) under the edge of the top hinge (7) and position the cover in place. Insert and tighten the cover screw (1). (2) (2) (1) (3) (4) (5) (1) (3) (4) (5) (6) (7) (8) (10) (9) CAUTION Collet Tube After inserting, pull the tube to make sure that it is secure and reinsert the clip. Scale Mark Clip 14 REFRIGERATOR INSTALLATION OW TO REMOVE THE FREEZER DRAWER HOWTO TO REMOVETHE THEFREEZER FREEZERDRAWER DRAWER HOW WARNING: UseREMOVE two or more people to remove and REFRIGERATORINSTALLATION INSTALLATION REFRIGERATOR HOW TO INSTALL THE FREEZER DRAWER HOW TO TO INSTALL INSTALL THE THE FREEZER FREEZER DRAWER DRAWER HOW WARNING: Use two or more people to remove nstall the freezer drawer. Failure topeople do so to can result inand Use twodrawer. or moreFailure install injury. the freezer to doremove so canand result in ack orWARNING: other install the freezer drawer. Failure to do so can result in back or other injury. back or other injury. CAUTION: Do not hold the handle when removing or CAUTION: DoThe nothandle hold themay handle when removing eplacing the drawer. come and it oror CAUTION: Do not hold The the handle handle whenoff removing replacing the drawer. may come off and it ould cause personal injury. replacing the drawer. handle may come off and it could cause personalThe injury. could cause personal injury. NOTE: InNOTE: the following figures, figures, the Pullout DrawerDrawer In the following theshown Pullout locatedNOTE: above the freezer drawer is not for for In the following figures, the Pullout Drawer located above the freezer drawer is not shown above the freezer drawer is not shown for clarity. located clarity. clarity. Pull the drawer to open full extension. RemoveRemove the the Pull the open drawer to full extension. Pull the drawer open to full extension. Remove 1 by lifting the basket from the rail lower basket rail lower basket1 1 by lifting the basket from thethe by lifting the basket from the rail basket system.lower system. system. 1 1 Fully extend the rails by grasping each rail, slide with Pull outpulling each rail to fullout. extension. hands and Fully extend thestraight rails by grasping each rail, slide with hands and pulling straight out. GraspGrasp the drawer on each sideside andand hook door the drawer on each hook drawer Grasp drawer on and on hook door 1theinto 2 side 1 rail 2 located located both sides. supports into tabs raileach tabs on both sides. supports supports into rail tabs 1 2 located on 1both sides. 1 1 1 22 from the railsides. on both sides. Remove the screws 2 of the 2 of rail both RemoveRemove the screws theonrail on both sides. the screws 2 2 2 2 2 Lower thedoor door into itsposition final position and tighten Lower the the door intointo final and the Lower final position andtighten tighten the the screws 3 located on both sides. both sides. screws 3 located on on both sides. screws 3 located 3 3 3 Grasp the drawer on each side and pull it up to Grasp the drawer on each side and pull it up to separate iton from theside rails.and pull it up to Grasp the drawer each separate it from the rails. separate it from the rails. With both hands, slide each bar in simultaneously. With hands hold the each rail, slide and push it In to slide. With hands hold the each rail, slide and push it In to slide. With the drawer pulled out to full extension, insert the With thebasket drawer4 pulled full extension, insert the in the out rail to assembly. lower With the basket drawer 4pulled full extension, insert the in theout railtoassembly. lower lower basket 4 in the rail assembly. 4 4 4 WARNING:IfIfthe theDurabase Durabasedivider dividerisisremoved, removed,there there is WARNING: enough open space for children or pets totocrawl inside. is enough open space for children or pets crawl WARNING: If the Durabase divider is removed, there To prevent accidental child and pet entrapment or inside. is enough openaccidental space forNOT children orthem pets crawlor go risk, DO allow tototouch Tosuffocation prevent child and pet entrapment inside. near the freezer drawer. suffocation risk, DO NOT allow them to touch or go To prevent accidental child and pet entrapment or near the freezer drawer. WARNING: DO NOT or them sit down on the or freezer suffocation risk, DO NOT step allow to touch go drawer. WARNING: DO NOT step or sit down on freezer near the freezer drawer. drawer. WARNING: DO NOT step or sit down on freezer 1515 drawer. REFRIGERATOR INSTALLATION LEVELING AND DOOR ALIGNMENT Door Alignment The left refrigerator door has an adjustable nut, located on the bottom hinge, to raise and lower the door for proper alignment. If the space between your doors is uneven, follow the instructions below to align the doors evenly: Use the wrench (included with the Use & Care Guide) to turn the nut in the door hinge to adjust the height. To the right to raise or to the left to lower the height. Leveling After installing, plug the refrigerator’s power cord into a 3-prong grounded outlet and push the refrigerator into the final position. Your refrigerator has two front leveling legs—one on the right and one on the left. Adjust the legs to alter the tilt from front-to-back or side-to-side. If your refrigerator seems unsteady, or you want the doors to close more easily, adjust the refrigerator’s tilt using the instructions below: NOTE: Tools Required: 11/16” wrench or flat blade screwdriver. 1. Turn the leveling leg to the left to raise that side of the refrigerator or to the right to lower it. It may take several turns of the leveling leg to adjust the tilt of the refrigerator. The right refrigerator door does not have an adjustable nut. If the space between your doors is uneven, follow the instructions below to align the right door: 1. With one hand, lift up both the inner and outer door sections of the right door to raise them at the middle hinge. (Opening the door may make lifting it easier) 2. With the other hand, use pliers to insert the snap ring on the middle hinge of the inner door section as shown. Do not insert the ring on the hinge of the outer door section. 3. Insert additional snap rings until the right door is aligned. (Two snap rings are provided with the unit.) NOTE: Having someone push backward against the top of the refrigerator takes some weight off of the leveling legs. This makes it easier to adjust the legs. 2. Open both doors again and check to make sure that they close easily. If the doors do not close easily, tilt the refrigerator slightly more to the rear by turning both leveling legs to the left. It may take several more turns, and you should turn both leveling legs the same amount. Outer Door NOTE: Your refrigerator is uniquely designed with two fresh food doors. Either door can be opened or closed independently of the other. You may have to exert slight pressure on the doors to get them to close completely. 16 Inner Door USING YOUR REFRIGERATOR SETTING THE CONTROLS Temperature • The Refrigerator Temp Control ranges from 33°F to 46°F (1°C to 8°C). Press the refrigerator temp button to cycle through the available temperature settings one increment at a time. • The Freezer Temp Control range is from -6°F to 8°F (-21°C to -13°C). Press the freezer temp button to cycle through the available temperature settings one increment at a time. NOTE: When changing control settings, wait 24 hours before making additional adjustments. The controls are set correctly when milk or juice is as cold as you would like and when ice cream is firm. If the temperature in either compartment is too cold or too warm, change the setting one increment at a time. Wait 24 hours for the change to stabilize before adjusting again. Airflow Be sure not to block vents while packing your refrigerator. Doing so will restrict airflow and may cause the refrigerator temperature to become too warm or cause interior moisture buildup. (See air flow diagram below.) Dispenser 1 2 3 The dispenser will dispense water, cubed ice or crushed ice. Press the appropriate icon of your choice: ( 1 ) water ( 2 ) cubed ice ( 3 ) crushed ice. When pressed the icon will illuminate. NOTE: The dispenser will not work if any door is left open or if the control lock is engaged. NOTE: If the Control Lock icon is illuminated, the Dispenser will not work. Disable the Control Lock to use the Dispenser again. AUTION: The control display is operated by touch. C Excessive moisture on the display may cause a malfunction. Please keep the display clean and dry. 17 USING YOUR REFRIGERATOR Air Filter The Air Filter helps remove odors from the refrigerator. The Air Filter has two settings, Auto and Max. In Auto mode, the Air Filter will cycle on and off in increments of ten minutes on and one hundred and ten minutes off. If set to the Max mode, the Air Filter will stay on continuously for four hours, cycling on and off in increments of ten minutes on and five minutes off. After four hours, the Air Filter will switch to Auto mode. • Auto mode is the default mode. • Press the Air Filter button once for Max mode. Air Filter Reset When the Change icon turns on, the air filter needs to be replaced. After replacing the air filter, press and hold the Air Filter button for three seconds to turn the icon light off. It is recommended to change the air filter approximately every 6 months. Ice Maker ON/OFF • To switch the icemaker ON or OFF, press the Ice Maker button. Ultra Ice • When you press and hold the Ice Maker button for three seconds, the graphic will illuminate in the display and will continue for 24 hours. The function will automatically shut off after 24 hours. NOTE: While you are selecting the Ultra Ice function, the Ice Maker icon will briefly switch to OFF, then return to ON. This is normal. • You can stop this function manually by pressing and holding the button one more time. • This function increases both ice making and freezing capabilities. Water Filter Reset When the Change icon turns on, you need to change the water filter. After changing the water filter, press and hold the Water Filter button for three seconds to turn the indicator light off. You need to change the water filter approximately every six months. 18 Dispenser Light This light has three settings: On, Off and Dim. Select the Dim option at night. The light will automatically turn on at full brightness when the dispenser pad is pushed. Articulating Mullion This feature is a metal strip attached to the left door that articulates (rotates) 90 degrees as the door is closed, forming a mullion (base) for the left and right door gaskets to seal against. CAUTION To reduce the risk of scratching the door or breaking the door mullion, make sure that the refrigerator door mullion is always folded in. USING YOUR REFRIGERATOR Door Alarm Demo Mode (For Store Use Only) The Demo Mode disables all cooling in the refrigerator and freezer sections to conserve energy while on display in a retail store. When activated, OFF will display on the control panel. • When power is connected to the refrigerator, the door alarm is initially set to ON. When you press the Door Alarm button, the display will change to OFF and the Door Alarm function will deactivate. • When either the refrigerator or the freezer door is left open for more than 60 seconds, the alarm tone will sound to let you know that the door is open. • When you close the door, the door alarm will stop. To deactivate: With either refrigerator door opened, press and hold the Refrigerator Temp and Ice Maker buttons at the same time for five seconds. The control panel will beep and the temperature settings will display to confirm that Demo Mode is deactivated. Use the same procedure to activate the Demo Mode. Control Lock • When power is initially connected to the refrigerator, the Lock function is off. • If you want to activate the Lock function to lock other buttons, press and hold the Control Lock button for three seconds or more. The Control Lock button will illuminate and the Lock function is now enabled. • When the Lock function is activated, no other buttons will work. The dispenser pad is also deactivated. • To disable the Lock function, press and hold the Control Lock button for approximately three seconds. Temperature Mode Switch Function (°F <->°C) If you want to convert °F to °C or vice versa, press and hold the Freezer Temp and Refrigerator Temp buttons at the same time for approximately five seconds. 19 USING YOUR REFRIGERATOR IN-DOOR ICE BIN CAUTION Keep hands and tools out of the ice compartment door and dispenser chute. Failure to do so may result in damage or personal injury. 2. To remove the in-door ice bin, grip the front handle, slightly lift the lower part, and slowly pull out the bin as shown. The icemaker will stop producing ice when the in-door ice bin is full. If you need more ice, empty the ice bin into the extra ice bin in the freezer compartment. During use, the ice can become uneven causing the icemaker to misread the amount of ice cubes and stop producing ice. Shaking the ice bin to level the ice within it can reduce this problem. NOTE: Storing cans or other items in the ice bin will damage the icemaker. Keep the ice compartment door closed tightly. If the ice compartment door is not closed tightly, the cold air in the ice bin will freeze food in the refrigerator compartment. This could also cause the icemaker to stop producing ice. NOTE: Emptying the ice bin is recommended if the icemaker ON/OFF button on the control panel is set to OFF for an extended period of time. 3. To reinstall the in-door ice bin, slightly slant the bin during replacement to avoid contact with the icemaker. CAUTION When handling the ice bin, keep hands away from the icemaker tray area to avoid personal injury. 4. Avoid touching the auto shutoff (feeler arm) when replacing the ice bin. See the label on the ice compartment door for details. 1. Pull or push the door handle to open or close the ice compartment. Auto shutoff (feeler arm) 20 USING YOUR REFRIGERATOR AUTOMATIC ICEMAKER Ice is made in the automatic icemaker and sent to the dispenser. The icemaker will produce 70-182 cubes in a 24-hour period, depending on freezer compartment temperature, room temperature, number of door openings and other operating conditions. WARNING Personal Injury Hazard DO NOT place fingers or hands on the automatic ice making mechanism while the refrigerator is plugged in. • It takes about 12 to 24 hours for a newly installed refrigerator to begin making ice. Wait 72 hours for full ice production to occur. • Ice making stops when the in-door ice bin is full. When full, the in-door ice bin holds approximately 6 to 8 (12-16 oz or 340-455 cc) glasses of ice. • Foreign substances or frost on the auto shutoff (feeler arm) can interrupt ice production. Make sure the feeler arm is clean at all times for proper operation. • To increase ice production, use the Ultra Ice function. This function increases both ice making and freezing capabilities. lcemaker Auto shutoff (feeler arm) 21 USING YOUR REFRIGERATOR AUTOMATIC ICEMAKER (continued) CAUTION WHEN TO SET ICEMAKER TO OFF • The first ice and water dispensed may include particles or odor from the water supply line or the water tank. • When the water supply will be shut off for several hours. • When the ice bin is removed for more than one or two minutes. • When the refrigerator will not be used for several days. NOTE: The ice bin should be emptied when the icemaker on/off button is turned to the OFF mode. • Throw away the first few batches of ice. This is also necessary if the refrigerator has not been used for a long time. • Never store beverage cans or other items in the ice bin for the purpose of rapid cooling. Doing so may damage the icemaker or the containers may burst. • If discolored ice is dispensed, check the water filter and water supply. If the problem continues, contact a Sears or other qualified service center. Do not use the ice or water until the problem is corrected. NORMAL SOUNDS YOU MAY HEAR • If the icemaker ON/OFF button is set to ON, the valve will buzz even if the icemaker has not het been hooked up to water. To stop the buzzing, switch the button to OFF. NOTE: Keeping the icemaker ON/OFF button set to ON before the water is connected can damage the icemaker. • You will hear the sound of cubes dropping into the bin and water running in the pipes as the icemaker refills. • Keep children away from the dispenser. Children may play with or damage the controls. • The ice passage may become blocked with frost if only crushed ice is used. Remove the frost that accumulates by removing the ice bin and clearing the passage with a rubber spatula. Dispensing cubed ice can also help prevent frost buildup. • Never use thin crystal glass or crockery to collect ice. Such containers may chip or break resulting in glass fragments in the ice. PREPARING FOR VACATION Set the icemaker ON/OFF button to OFF and shut off the water supply to the refrigerator. NOTE: The ice bin should be emptied any time the icemaker on/off button is turned OFF. If the ambient temperature will drop below freezing, have a qualified technician drain the water supply system to prevent serious property damage due to flooding caused by ruptured water lines or connections. • Dispense ice into a glass before filling it with water or other beverages. Splashing may occur if ice is dispensed into a glass that already contains liquid. • Never use a glass that is exceptionally narrow or deep. Ice may jam in the ice passage and refrigerator performance may be affected. • Keep the glass at a proper distance from the ice outlet. A glass held too close to the outlet may prevent ice from dispensing. • To avoid personal injury, keep hands out of the ice door and passage. • Never remove the dispenser cover. • If ice or water dispenses unexpectedly, turn off the water supply and contact Sears Home Service at 1-800-4-MY HOME®. 22 USING YOUR REFRIGERATOR FOOD STORAGE GUIDE Wrap or store food in the refrigerator in airtight and moisture-proof material unless otherwise noted. This prevents food odor and taste transfer throughout the refrigerator. For dated products, check date code to ensure freshness. Items STORING FROZEN FOOD NOTE: Check a freezer guide or a reliable cookbook for further information about preparing food for freezing or food storage times. Freezing Your freezer will not quick-freeze a large quantity of food. Do not put more unfrozen food into the freezer than will freeze within 24 hours (no more than 2 to 3 lbs. of food per cubic foot of freezer space). Leave enough space in the freezer for air to circulate around packages. Be careful to leave enough room at the front so the door can close tightly. Storage times will vary according to the quality and type of food, the type of packaging or wrap used (how airtight and moisture-proof) and the storage temperature. Ice crystals inside a sealed package are normal. This simply means that moisture in the food and air inside the package have condensed, creating ice crystals. NOTE: Allow hot foods to cool at room temperature for 30 minutes, then package and freeze. Cooling hot foods before freezing saves energy. How to Butter or margarine Keep opened butter in a covered dish or closed compartment. When storing an extra supply, wrap in freezer packaging and freeze. Cheese Store in the original wrapping until you are ready to use it. Once opened, rewrap tightly in plastic wrap or aluminum foil. Milk Wipe milk cartons. For best storage, place milk on interior shelf, not on door shelf. Eggs Store in original carton on interior shelf, not on door shelf. Fruit Do not wash or hull the fruit until it is ready to be used. Sort and keep fruit in its original container, in a crisper, or store in a completely closed paper bag on a refrigerator shelf. Leafy vegetables Remove store wrapping and trim or tear off bruised and discolored areas. Wash in cold water and drain. Place in plastic bag or plastic container and store in crisper. Vegetables with skins (carrots, peppers) Place in plastic bags or plastic container and store in crisper. Fish Store fresh fish and shellfish in the freezer section if they are not being consumed the same day of purchase. It is recommended to consume fresh fish and shellfish the same day purchased. Leftovers Cover leftovers with plastic wrap or aluminum foil, or store in plastic containers with tight lids. Packaging Successful freezing depends on correct packaging. When you close and seal the package, it must not allow air or moisture in or out. If it does, you could have food odor and taste transfer throughout the refrigerator and could also dry out frozen food. Packaging recommendations: • Rigid plastic containers with tight-fitting lids • Straight-sided canning/freezing jars • Heavy-duty aluminum foil • Plastic-coated paper • Non-permeable plastic wraps • Specified freezer-grade self-sealing plastic bags Follow package or container instructions for proper freezing methods. Do not use • Bread wrappers • Non-polyethylene plastic containers • Containers without tight lids • Wax paper or wax-coated freezer wrap • Thin, semi-permeable wrap CAUTION: Do not keep beverage cans or plastic food containers in the freezer compartment. They may break or burst if they freeze. 23 USING YOUR REFRIGERATOR REFRIGERATOR SECTION WATER DISPENSER To dispense cold water, push on the dispenser switch with a glass. ARNING: Do not put your fingers up the ice chute W opening. Doing so can result in severe injury. NOTE: The dispenser is equipped with a light that turns on when the dispenser pad is engaged. AUTION: Do not dispense ice into fine china or C crystal glasses. China or crystal can break. Dispenser Switch Push Some dripping may occur after dispensing. Hold your cup beneath the dispenser for a few seconds after dispensing to catch all of the drops. 24 USING YOUR REFRIGERATOR USING YOUR REFRIGERATOR USING YOUR REFRIGERATOR USING YOUR REFRIGERATOR REFRIGERATOR SHELVES To a the front of up and REFRIGERATOR SHELVES To reinstall a shelf—Tilt the front of shelf the shelf up and REFRIGERATOR SHELVES To reinstall reinstall a shelf—Tilt shelf—Tilt the front ofatthe the shelf upheight. and REFRIGERATOR SHELVES To reinstall a shelf—Tilt the front of the shelf upheight. and guide the shelf hooks into the slots a desired guide the shelf hooks into the slots at a desired guide the shelf hooks into the slots atthat aatdesired height. The shelves in your refrigerator are adjustable to meet The shelves in your refrigerator are adjustable to meet guide the shelf hooks into the slots a desired height. Then, lower the front of the shelf so the hooks The shelves in your refrigerator are adjustable to meet Then, lower the front of the shelf so that the hooks Then, lower the frontfront of the shelf so that the hooks The shelves in your refrigerator are adjustable tohave meet your individual storage needs. Your model may have glass your individual storage needs. model Then, lower drop into the slots. your individual storage needs. YourYour model maymay have glassglass drop into thethe slots. of the shelf so that the hooks drop into the slots. your individual storage needs. Your model may have glass or wire shelves. or wire shelves. drop into the slots. or wire shelves. or wire shelves. Adjusting the shelves to fit different heights of items will Adjusting the shelves to fit different heights of items will Adjusting the shelves to item fittodifferent heights ofDoing items willwill Adjusting shelves fityou different heights ofDoing items willwill make finding the exact want easier. so make finding the exact item you want easier. so make finding the exact item you want easier. Doing so will make finding the exact item you want easier. Doing so will also reduce the amount of time the refrigerator door is also reduce the amount of time the refrigerator door alsoalso reduce the amount of time the refrigerator doordoor is is reduce the amount of time the refrigerator is open which will save energy. open which will save energy. openopen which will will savesave energy. which energy. IMPORTANT: Do not clean glass shelves with warm water IMPORTANT: Do not clean glass shelves with warm water IMPORTANT: Do not clean glass shelves with warm water IMPORTANT: Do not clean glass shelves with warm while they are cold. Shelves may break if exposed to while they are cold. Shelves may break if exposed to while they are are cold.cold. Shelves may break if exposed to towater while they Shelves may break if exposed sudden temperature changes or impact. sudden temperature changes or impact. sudden temperature changes or impact. sudden temperature changes or impact. NOTE: Glass shelves are heavy. Use special care when CAUTION: Glass shelves are heavy. Use care NOTE: Glass shelves are heavy. Use special carespecial when NOTE: Glass shelves are heavy. Use special care when removing them. when removing them. removing them. removing them. Adjusting Shelves (Cantilever) Adjusting Shelves (Cantilever) Adjusting Shelves (Cantilever) Adjusting Shelves (Cantilever) Remove shelves from the shipping position and replace Remove shelves from the shipping position replace Remove shelves from the shipping position andand replace CAUTION: Make sure that shelves are level from one CAUTION: Make sure that shelves are level from Remove shelves from the shipping position and replace shelves in the position you want. shelves in the position you want. CAUTION: Make sureto that shelves are level from one one shelves in the position you want. CAUTION: Make sure that shelves are level from one side to the other. Failure do so may result in the shelf side to the other. Failure to do so may result in the shelf shelves in the position you want. sideside to or the other. Failure to do so may resultresult in the shelf To remove a shelf—Tilt up the front of the shelf in the to the other. Failure to do so may in the shelf falling spilling food. To remove a shelf—Tilt up the front of the shelf in the falling or spilling food. To remove a 1shelf—Tilt up of the shelf in the or spilling food. 2of. shelf 1shelf—Tilt 2 To remove aand up the front of the in thefalling lift ititlift in the direction of Pull direction of falling or spilling food. itthe in front direction direction 1of andand 2 . Pull. Pull lift in the direction of direction of 1 and lift it in the direction of 2 . Pull direction of the shelf out. the shelf out. the shelf out. out. the shelf Folding Shelf (on some models) Folding Shelf (on some models) Folding ShelfShelf (on (on some models) You can store taller items, such as a gallon container Folding some models) You can store taller items, such as a container or bottles, by simply pushing the front half of the shelf You can store taller items, such asfront aasgallon gallon container You can store taller items, such a gallon container or bottles, by simply pushing the half of the shelf underneath the back half of the shelf. Pull the front of the or bottles, bythesimply pushing the shelf. front halfhalf of the shelf or bottles, by simply pushing the front of theof underneath back half of the Pull the front the shelf toward you to return to shelf. a full Pull shelf.the front underneath the back half of the ofshelf the underneath the back half of the shelf. Pull the front of the shelf toward you to return to a full shelf. shelfshelf toward you to return to a full shelf. toward you to return to a full shelf. 25 25 25 25 USING YOUR REFRIGERATOR HUMIDITY CONTROLLED CRISPER The crispers provide fresher tasting fruit and vegetables by letting you easily control humidity inside the drawer. TEMPERATURE CONTROLLED PANTRY DRAWER The Temperature Controlled Pantry Drawer provides storage space with a variable temperature control that can keep the compartment at a slightly different temperature than the refrigerator section. This drawer can be used for large party trays, deli items and beverages. (This drawer should not be used for vegetables that require high humidity.) Press the button to choose between Meat (Coldest), Deli (Colder) and Produce (Cold). You can control the amount of humidity in the moisturesealed crispers by adjusting the control to any setting between VEGETABLES and FRUIT. • VEGETABLES keeps moist air in the crisper for best storage of fresh, leafy vegetables. • FRUIT lets moist air out of the crisper for best storage of fruit. REMOVING THE HUMIDITY CONTROLLED CRISPER 1. To remove, pull the drawer out to full extension. 2. Lift the front of the crisper up, then pull it straight out. AUTION: Do not store glass bottles in the pantry. If C they are frozen, they can break and cause personal injury. DOOR BIN The door bins are removable for easy cleaning and adjustment. 3. To install, slightly tilt up the front, insert the drawer into the frame and push it back into place. 1. To remove the bin, simply lift the bin up and pull straight out. 2. To replace the bin, slide it in above the desired support and push down until it snaps into place. To remove the glass 1. Lift up the glass under the crisper cover. 2. Pull the glass up and out. NOTE: Some bins may vary in appearance and will only fit in one location. AUTION: Do not overfill or pack items too tightly C into door bins. Doing so may cause damage to the bin or personal injury if items are removed with excessive force. NOTE: Pantry drawer not shown for clarity. 26 USING YOUR REFRIGERATOR GRAB-N-GO The Grab-N-Go compartment allows for easy access to commonly used food items. The outer Grab-N-Go door includes two door bins, the Cheese & Butter and Condiment bins, that are specially designed for food that can be stored at a warmer temperature. This makes spreading butter and slicing cheese easier. < Open > < Removing > < Assembling > GRAB-N-GO DOOR BINS The Grab-N-Go inner and outer door bins are removable for easy cleaning. Cheese & Butter Bin Condiment Bin 1. To remove the door bins, lift up and pull out. 2. To replace the door bins, slide the door bin in above the desired support and push down until it snaps into place. GRAB-N-GO COMPARTMENT To access the Grab-N-Go compartment, ligthly press the button on the right refrigerator door handle to open the door. There is no need to grip the handle when opening the Grab-N-Go door. If the handle is gripped when the button is pressed you may hear a clicking noise. This is normal. GRAB-N-GO LOWER SHELF The Grab-N-Go lower shelf is removable for easy cleaning. 1. To remove the lower shelf, lift the shelf retainer up and out. 2. Remove the two screws from the shelf and pull it straight out. 3. Reverse procedure to replace. GRAB-N-GO Case To open the Grab-N-Go case, slightly push the marked area to pop it open. The Grab-N-Go Case is removable for easy cleaning and adjustment. 1. To remove the Grab-N-Go case, lift up and pull out. 2. To replace the Grab-N-Go case, line the tabs on the Grab-N-Go case with the slots on the door and push down until the case snaps into place. 3 1 27 2 USING YOUR REFRIGERATOR REPLACING THE AIR FILTER FREEZER SECTION It is recommended that you replace the air filter: • Approximately every six months. • When the CHANGE AIR FILTER light turns on. EXTRA ICE BIN 1. Remove the Old Filter Turn the filter cover to the left to detach it from the refrigerator wall. The filter is located on the inside of the filter cover. Remove the filter from the cover and replace it with a new filter. 1. Pull the Freezer Drawer and the top Pullout Drawer out as far as possible to remove the Extra Ice Bin. 2. Gently lift and pull out the ice bin. 3. To replace, pull both drawers out as far as possible, and set the bin in its correct position in the Pullout Drawer. Close the Pullout Drawer and then the Freezer Drawer. Pullout Drawer Extra Ice Bin 2. Install a New Air Filter. Place the new filter inside of the cover with the side that says “Front” facing outward. Turn the filter cover to the right to attach it to the refrigerator wall. AUTION: Pinch hazard! Keep hands and feet C clear of the bottom of the freezer drawer when opening and closing. After changing the filter, push and hold the Air Filter button for three seconds to reset the filter sensor. NOTE: To purchase a replacement air filter, visit a Sears store or call 1-800-4-MY-HOME®. Also, you may order online at www.sears.com/partsdirect. 28 USING YOUR REFRIGERATOR USING YOUR REFRIGERATOR USING YOUR REFRIGERATOR PULLOUT DRAWERS 2. To replace, slightly tilt up the front of the drawer, insert the drawer into the frame, and push it back into PULLOUT DRAWER 2. To Install, slightly tilt up the front and insert the drawer place. Top Drawer PULLOUT DRAWER 2. To Install, slightly tilt upit the front the drawer into the frame and push back intoand pushinsert it back into the frame and push it back into push it back To remove, pull the drawer out to full extension. On Top1. Drawer place. Top Drawer place. left rail, flat blade screwdriver to push 1. To the remove, pulluse theadrawer out to full extension. In in on the tab to release the drawer from the rail, as shown 1.case To of remove, pullpush the drawer out to left side, hook aside asfull youextension. see belowIn below. Once the as leftflat side is aside loose, as push the on the case oftool left such side, push hook seetab using the screwdriver. Inyou case ofbelow right right side with your finger to release the drawer. Lift using the tool such as flat screwdriver. In case of right side, push hook aside using your finger. the front of the drawer up, then pull it straight out. side, push hook aside using your finger. And then lift the front of the drawer up. pull it straight out.And then lift the front of the drawer up. pull it straight out. DURABASE 2. To replace, slightly tilt up frontasofyou thesee. drawer, 2. To replace, insert drawer intothe frame And insert 2. To insert drawer into frame astheyou see.cllick. And thereplace, drawerbelow into the frame, and pushsound drawer back push drawer until to hear some like push draweruntil below into place you until heartoa hear click.some sound like cllick. Middle Drawer 1. To remove, pull the drawer out to full extension. Lift the Middle Drawer front of the drawer up, then pull it straight out. Middle Drawer 1. To remove the middle drawer. 1.Pull To the remove theout middle drawer. drawer to full extension. Lift the front of Pull the drawer out to extension. the drawer up, then pull itfullstraight out. Lift the front of the drawer up, then pull it straight out. 1. To remove the Durabase, push it to the back as much DURABASE DURABASE as possible. Tilt up the front of the Durabase and pull 1. Remove allout. pullout drawer. straight 1. Remove all pullout drawer. 2. 2. To To remove the insert Durabase, push it tointhe as much replace, the Durabase theback rail assembly. 2. removeTilt theup Durabase, it to the backand as pull much asTo possible. the frontpush of the Durabase as possible. straight out. Tilt up the front of the Durabase and pull straight out. 3. To replace, insert the Durabase in rail assembly. 3. To replace, insert the Durabase in rail assembly. 1 1 2 2 1 2 DURABASE DIVIDER The Durabase divider allows you to organize the DURABASE DIVIDER DURABASE DIVIDER Durabase area into sections. It can be adjusted from side ThetoDurabase divider allowsitems you to organize side to accommodate ofto different the sizes. The Durabase divider allows you Durabase area into sections. It can be organize adjusted the from side area into sections. It can be adjusted to Durabase side to accommodate items of different sizes. from side to side to accommodate items of different sizes. 29 28 28 WARNING: If the Durabase divider is removed, there is enough open space for children to crawl inside. WARNING: If the Durabase dividerorispets removed, there is To prevent accidental child and pet entrapment or WARNING: If the Durabase divider is removed, there enough open space for children or pets to crawl inside. is risk, DOchild NOT allow pets enough space for children orentrapment pets toorcrawl inside. To suffocation prevent open accidental and petchildren or to touch or go near the drawer. To preventrisk, accidental and pet entrapment suffocation DO NOTchild allow children or pets to or suffocation risk,the DOdrawer. NOT allow children or pets to touch or go near touch or go near the drawer. WATER FILTER USING YOUR REFRIGERATOR 2. Replace with a new water filter. WATER FILTER REFRIGERATOR SHELVES To reinstall a shelf—Tilt the front of the shelf up and guide the shelf hooks into the slots at a desired height. • Take the new shelves in yourwater refrigerator are adjustable to meet It is recommended that you The replace the filter: lower the front of the shelf so that the hooks your individual storage needs. Your model may have glass water Then, filter out drop into the slots. wire shelves. • Approximately every sixormonths. of its packing Adjusting the shelves to fit different heights of items will and remove the • When the water filter indicator make finding the exact item you want easier. Doing so will turns on. also reduce the amount of time the refrigerator door is protective cover • When the water dispenser openoutput which will save energy. from the o-rings. decreases. IMPORTANT: Do not clean glass shelves with warm waterWith water while they are cold. Shelves may break if exposed to filter tabs in the • When the ice cubes are smaller sudden temperature changes or impact. than normal. horizontal position, NOTE: Glass shelves are heavy. Use special care when push the new removing them. water filter into the manifold hole until Before Replacing the WaterAdjusting Filter: Shelves (Cantilever) Remove shelves from the shipping position and replace it stops. CAUTION: Make sure that shelves are level from one shelves in the position you want. side to the other. Failure to do so may result in the shelf If the top shelf, located below the water filter, is in the To remove a shelf—Tilt up the front of the shelf in the falling or spilling food. lift it intothe direction of 2 . Pull of 1 andprior highest position, it will need to direction be removed the shelf out. replacing the water filter. • Rotate the water filter up into Foldingand Shelf close (on somethe models) position cover. To remove any shelf–Tilt up the You can store taller items, such as a gallon container The cover will click when closed 1 2 and lift it . front of the shelf or bottles, by simply pushing the front half of the shelf correctly. underneath the back half of the shelf. Pull the front of the Pull the shelf out. shelf toward you to return to a full shelf. 1. Remove the old water filter. • Lower or remove the top left shelf to allow the water filter to rotate all the way down. • Pinch the sides to open the water filter cover. 3. After the water filter is replaced, dispense 2.5 gallons of water (flush for approximately 5 minutes) to remove trapped air and contaminants from the system. Do not dispense the entire 2.5 gallon amount continuously. Depress and release the dispenser pad for cycles of 30 seconds ON and 60 seconds OFF. NOTE: Replacing the water filter causes a small amount of water (around 1 oz. or 25 cc) to drain. Place a cup under the front end of the water filter cover to collect any leaking water. Hold the water filter upright, once it is removed, to prevent any remaining water from spilling out of the water filter. 4. Water Filter Bypass Plug 25 Keep the water filter bypass plug. You MUST use the water filter bypass plug when a replacement water filter cartridge is not available. • Pull the water filter downward and pull out. Make sure to rotate the filter down completely before pulling it out of the manifold hole. Water Filter Bypass Plug AUTION: DO NOT operate refrigerator without C water filter or water filter plug installed. NOTE: To purchase a replacement water filter, visit a Sears store or call 1-800-4-MY-HOME®. Also, you may order on-line at www.sears.com/partsdirect 30 WATER FILTER Performance Data Sheet Use Replacement Cartridge: 04609690000P The concentration of the indicated substances in water entering the system was reduced to a concentration less than or equal to the permissible limit for water leaving the system as specified in NSF/ANSI Standard 42 and Standard 53. System tested and certified by NSF International against NSF/ANSI Standard 42 and Standard 53 for the reduction of substances listed below. Contaminant Reduction Chlorine Taste and Odor Average Influent Average Max Permissible NSF specified Challenge Avg % NSF Reduction Product Water Product Water Concentration Reduction Requirements Concentration Concentration NSF Test Report 2.1 mg/L 2.0 mg/L ± 10% 97.2% 0.06 mg/L N/A ≥ 50% J-00049247 5,600,000 pts/mL At least 10,000 particles/mL 98.7% 73,000 pts/ml N/A ≥85% J-00049282 Asbestos 190 MFL 107 to 108 MFL; fibers greater than 10 μm in length >99% < 1 MFL N/A ≥99% J-0004928 Atrazine 0.0094 mg/L 0.009 mg/L ± 10% 94.7% 0.00005 mg/L 0.003 mg/L N/A J-00049293 Benzene 0.016 mg/L 0.015 mg/L ± 10% 96.7% 0.005 mg/L 0.005 mg/L N/A J-00049300 Carbofuran 0.08 mg/L 0.08 mg/L ± 10% 98.1% 0.002 mg/L 0.04 mg/L N/A J-00049294 Lindane 0.002 mg/L 0.002 mg/L ± 10% 98.2% 0.00004 mg/L 0.0002 mg/L N/A J-00051975 P-Dichlorobenzene 0.22 mg/L 0.225 mg/L ± 10% 99.8% 0.0005 mg/L 0.075 mg/L N/A J-00049298 Toxaphene 0.014 mg/L 0.015 mg/L ± 10% 93% 0.001 mg/L 0.003 mg/L N/A J-00049302 2,4-D 0.213 mg/L 0.210 mg/L ± 10% 95.2% 0.009 mg/L 0.07 mg/L N/A J-00049284 Lead pH @6.5 0.150 mg/L 0.15 mg/L ± 10% >99.3% 0.001 mg/L 0.010 mg/L N/A J-00051974 Lead pH @8.5 0.150 mg/L 0.15 mg/L ± 10% >99.3% 0.001 mg/L 0.010 mg/L N/A J-00049277 Mercury @ pH 6.5 0.0059 mg/L 0.006 mg/L ± 10% 96.1 0.0002 mg/L 0.002 mg/L N/A J-00053886 Mercury @ pH 8.5 0.0058 mg/L 0.006 mg/L ± 10% 90.1 0.0006 mg/L 0.002 mg/L N/A J-00051972 120,000 cysts/L Minimum 50,000 cysts/L 99.99% <1 cyst/L N/A ≥99.95% J-00049281 Nominal Particulate Class I, , ≥0.5 to < 1.0 μm Cyst* * Based on the use of Cryptosporidium parvum oocysts 31 WATER FILTER WARNING Application Guidelines/Water Supply Parameters Service Flow 0.5 gpm (1.9 lpm) Water Supply Potable Water Water Pressure 20-120 psi (138 - 827 kPa) Water Temperature 33°F - 100°F (0.6°C - 38°C) To reduce the risk associated with ingestion of contaminants: Do not use with water that is microbiologically unsafe or of unknown quality without adequate disinfection before and after the system. Systems certified for cyst reduction may be used on disinfected water that may contain filterable cysts. EPA Establishment Number 10350-MN-005 It is essential that the manufacturer’s recommended installation, maintenance and water filter replacement requirements be carried out for the product to perform as advertised. Note: While the testing was performed under standard laboratory conditions, actual performance may vary. CAUTION For estimated costs of replacement elements, please call 1-800-469-4663 or visit our website at www.sears.com/partsdirect To reduce the risk associated with property damage due to water leakage: 3M is a trademark of 3M Company. NSF is a trademark of NSF International. © 2009 3M Company. All rights reserved. • Read and follow the Water Filter instructions before installation and use of this system. • Installation and use MUST comply with all state and local plumbing codes. • Do not install if water pressure exceeds 120 psi (827 kPa). Contact a plumbing professional if you are uncertain of how to check your water pressure. • Do not install where water hammer conditions may occur. If water hammer conditions exist, you must install a water hammer arrester. Contact a plumbing professional if you are uncertain of how to check for this condition. • Do not install on hot water supply lines. The maximum operating water temperature of this water filter system is 100°F (38°C). • Protect water filter from freezing. Do not operate refrigerator in ambient conditions below 55°F (12.7°C). Drain water filter when storing unit in temperatures below 40°F (4.4°C). • The disposable water filter must be replaced every six months, at the rated capacity, or if a noticeable reduction in flow rate occurs. 32 WATER FILTER State of California Department of Public Health Water Treatment Device Certificate Number 09 - 2019 Date Issued: December 15, 2009 Manufacturer: Sears Roebuck and Co. The water treatment device(s) listed on this certificate have met the testing requirements pursuant to Section 116830 of the Health and Safety Code for the following health related contaminants: Inorganic/Radiological Contaminants Asbestos Lead Mercury Microbiological Contaminants and Turbidity Cysts Organic Contaminants 2,4-D Reduction Atrazine Benzene Carbofuran Lindane p-Dichlorobenzene Toxaphene Rated Service Capacity: 200 gal Rated Service Flow: 0.5 gpm Conditions of Certification: 33 CARE AND CLEANING INSIDE WALLS (allow freezer to warm up so the cloth will not stick) To help remove odors, you can wash the inside of the refrigerator with a mixture of baking soda and warm water. Mix 2 tablespoons of baking soda to 1 quart of water (26 g soda to 1 liter water.) Be sure the baking soda is completely dissolved so it does not scratch the surfaces of the refrigerator. WARNING Explosion Hazard CAUTION: While cleaning the inside, do not spray water. Use non-flammable cleaner. Failure to do so can result in fire, explosion, or death. DOOR LINERS AND GASKETS Use a clean sponge or soft cloth and a mild detergent in warm water. Do not use cleaning waxes, concentrated detergents, bleaches, or cleaners containing petroleum on plastic refrigerator parts. Both the refrigerator and freezer sections defrost automatically; however, clean both sections about once a month to prevent odors. Wipe up spills immediately. GENERAL CLEANING TIPS • Unplug refrigerator or disconnect power. • Remove all removable parts, such as shelves, crispers, etc. Refer to sections in Using Your Refrigerator for removal instructions. • Use a clean sponge or soft cloth and a mild detergent in warm water. Do not use abrasive or harsh cleaners. • Hand wash, rinse and dry all surfaces thoroughly. • Plug in refrigerator or reconnect power. PLASTIC PARTS (Covers and Panels) Use a clean sponge or soft cloth and a mild detergent in warm water. Do not use window sprays, abrasive cleansers, or flammable fluids. These can scratch or damage the material. CONDENSER COILS Use a vacuum cleaner with an attachment to clean the condenser cover and vents. Do not remove the panel covering the condenser coil area. EXTERIOR Waxing external painted metal surfaces helps provide rust protection. Do not wax plastic parts. Wax painted metal surfaces at least twice a year using appliance wax (or auto paste wax). Apply wax with a clean, soft cloth. For products with a stainless steel exterior, use a clean sponge or soft cloth and a mild detergent in warm water. Do not use abrasive or harsh cleaners. Dry thoroughly with a soft cloth. 34 CARE AND CLEANING LIGHT BULB REPLACEMENT WHEN YOU MOVE When you are moving your refrigerator to a new home, follow these steps to prepare it for the move. WARNING 1. Remove all food from the refrigerator and pack all frozen food in dry ice. 2. Unplug the refrigerator. 3. Clean, wipe and dry thoroughly. 4. Take out all removable parts, wrap them well and tape them together so they do not shift and rattle during the move. Refer to the Using your Refrigerator section for removable instructions. 5. Depending on the model, raise the front of the refrigerator so it rolls easier OR screw in the leveling legs all the way so they do not scrape the floor. See the Door Closing section. 6. Tape the doors shut and tape the power cord to the refrigerator cabinet. Electrical Shock Hazard Before replacing a Compartment Lamp, either unplug the refrigerator or turn off power at the circuit breaker or fuse box. NOTE: The refrigerator and freezer compartment lights have LED interior lighting, and service should be performed by a qualified technician. POWER INTERRUPTIONS 1. If the power will be out for 24 hours or less, keep all refrigerator doors closed to help foods stay cold and frozen. 2. If the power will be out for more than 24 hours, remove all frozen food and store it in a frozen food locker. When you get to your new home, put everything back and refer to the Refrigerator Installation section for preparation instructions. WHEN YOU GO ON VACATION If you choose to leave the refrigerator on while you are away, follow these steps to prepare your refrigerator before you leave. 1. Use up any perishables and freeze other items. 2. Turn off the icemaker and empty the ice bin. If you choose to turn the refrigerator off before you leave, follow these steps. 1. Remove all food from the refrigerator. 2. Depending on your model, set the thermostat control (refrigerator control) to OFF. See the Setting the Controls section. 3. Clean the refrigerator, wipe it and dry well. 4. Tape rubber or wood blocks to the tops of both doors to prop them open far enough for air to get in. This stops odor and mold from building up. 35 CONNECTING THE WATER LINE WHAT YOU WILL NEED • Copper Tubing, ¼ in. outer diameter, to connect the refrigerator to the water supply. Be sure both ends of the tubing are cut square. • To determine how much tubing you need: measure the distance from the water valve on the back of the refrigerator to the water supply pipe. Then, add 8 feet (2.4 m). Be sure there is sufficient extra tubing (about 8 feet [2.4 m] coiled into 3 turns of about 10 in. [25 cm] diameter) to allow the refrigerator to move out from the wall after installation. • Power drill. • ½ in. or adjustable wrench. • Flat blade and Phillips head screwdrivers. • Two ¼ in. outer diameter compression nuts and 2 ferrules (sleeves) to connect the copper tubing to the shutoff valve and the refrigerator water valve. • If your existing copper water line has a flared fitting at the end, you will need an adapter (available at plumbing supply stores) to connect the water line to the refrigerator OR you can cut off the flared fitting with a tube cutter and then use a compression fitting. • Shutoff valve to connect to the cold water line. The shutoff valve should have a water inlet with a minimum inside diameter of 5/32 in. at the point of connection to the COLD WATER LINE. Saddle-type shutoff valves are included in many water supply kits. Before purchasing, make sure a saddle-type valve complies with your local plumbing codes. NOTE: A Self Piercing Saddle Type Water Valve should not be used. BEFORE YOU BEGIN This water line installation is not covered by the refrigerator warranty. Follow these instructions carefully to minimize the risk of expensive water damage. Water hammer (water banging in the pipes) in house plumbing can cause damage to refrigerator parts and can lead to water leakage or flooding. Call a qualified plumber to correct water hammer before installing the water supply line to the refrigerator. CAUTION: To prevent burns and product damage, only connect the refrigerator water line to a cold water supply. If you use your refrigerator before connecting the water line, make sure the icemaker is turned OFF at the control panel. CAUTION: Do not install the icemaker tubing in areas where temperatures fall below freezing. WATER PRESSURE A cold water supply. The water pressure must be between 20 and 120 psi. If the refrigerator is installed in an area with low water pressure (below 20 psi), you can install a booster pump to compensate for the low pressure. If a reverse osmosis water filtration system is connected to your cold water supply, this water line installation is not covered by the refrigerator warranty. Follow the following instructions carefully to minimize the risk of expensive water damage. If a reverse osmosis water filtration system is connected to your cold water supply, the water pressure to the reverse osmosis system needs to be a minimum of 40 to 60 psi (276-414 kPa or 2.8-4.2 kgf/cm², less than 2.0-3.0 sec. to fill a cup of 7 oz or 198 cc capacity). If the water pressure from the reverse osmosis system is less than 20 psi or 138 kPa or 1.4 kgf/cm² (takes more than 4.0 sec to fill a cup of 7 oz or 198 cc capacity): • Check to see if the sediment filter in the reverse osmosis system is blocked. Replace the filter if necessary. • Allow the storage tank on the reverse osmosis system to refill after heavy usage. • If the issue concerning water pressure from reverse osmosis remains, call a licensed, qualified plumber. • All installations must be in accordance with local plumbing code requirements. CAUTION: Wear eye protection during installation to prevent injury. WARNING Electrical Shock Hazard When using any electrical device (such as a power drill) during installation, be sure the device is battery powered, double insulated or grounded in a manner that will prevent the hazard of electric shock. 36 CONNECTING THE WATER LINE INSTALLATION INSTRUCTIONS 5. TIGHTEN THE PIPE CLAMP Tighten the clamp screws until the sealing washer begins to swell. NOTE: Do not overtighten clamp or you may crush the tubing. Washer Install the shutoff valve on the nearest frequently used drinking water line. 1. SHUT OFF THE MAIN WATER SUPPLY Turn on the nearest faucet to relieve the pressure on the line. Pipe Clamp 2. CHOOSE THE VALVE LOCATION Choose a location for the valve that is easily accessible. It is best to connect into the side of a vertical water pipe. When it is necessary to connect into a horizontal water pipe, make the connection to the top or side, rather than at the bottom, to avoid drawing off any sediment from the water pipe. Inlet End Clamp Screw 6. ROUTE THE TUBING Route the tubing between the cold water line and the refrigerator. Route the tubing through a hole drilled in the wall or floor (behind the refrigerator or adjacent base cabinet) as close to the wall as possible. NOTE: Be sure there is sufficient extra tubing (about 8 feet coiled into 3 turns of about 10 in. diameter) to allow the refrigerator to move out from the wall after installation. 7. CONNECT THE TUBING TO THE VALVE Place the compression nut and ferrule (sleeve) for copper tubing onto the end of the tubing and connect it to the shutoff valve. Make sure the tubing is fully inserted into the valve. Tighten the compression nut securely. 3. DRILL THE HOLE FOR THE VALVE Drill a ¼ in. hole in the water pipe using a sharp bit. Remove any burrs resulting from drilling the hole in the pipe. Be careful not to allow water to drain into the drill. Failure to drill a ¼ in. hole may result in reduced ice production or smaller cubes. NOTE: The hookup line cannot be white, plastic tubing. Licensed plumbers must use only copper tubing (NDA tubing #49595 or #49599) or Cross Link Polyethylene (PEX) tubing. 4. FASTEN THE SHUTOFF VALVE Fasten the shutoff valve to the cold water pipe with the pipe clamp. Saddle-Type Shutoff Valve Compression Nut Pipe Clamp Packing Nut Outlet Valve Saddle-Type Shutoff Valve Vertical Cold Water Pipe Ferrule (sleeve) NOTE: Commonwealth of Massachusetts Plumbing Codes 248CMR shall be adhered to. Saddle valves are illegal and their use is not permitted in Massachusetts. Consult with your licensed plumber. NOTE: Commonwealth of Massachusetts Plumbing Codes 248CMR shall be adhered to. Saddle valves are illegal and use is not permitted in Massachusetts. Consult with your licensed plumber. 37 CONNECTING THE WATER LINE 8. FLUSH OUT THE TUBING Turn the main water supply on and flush out the tubing until the water is clear. Shut the water off at the water valve after about one quart of water has been flushed through the tubing. 10. TURN THE WATER ON AT THE SHUTOFF VALVE Tighten any connections that leak. 9. CONNECT THE TUBING TO THE REFRIGERATOR WARNING CAUTION: Check to see if leaks occur at the water line connections. Before making the connection to the refrigerator, be sure that the refrigerator power cord is not plugged into the wall outlet. 11. PLUG IN THE REFRIGERATOR Arrange the coil of tubing so that it does not vibrate against the back of the refrigerator or against the wall. Push the refrigerator back to the wall. 1. Remove the plastic flexible cap from the water valve. 2. Place the compression nut and ferrule (sleeve) onto the end of the tubing as shown. 3. Insert the end of the copper tubing into the connection as far as possible. While holding the tubing, tighten the fitting. Tubing Clamp ¼ in. Tubing ¼ in. Compression Nut Ferrule (sleeve) 12. START THE ICEMAKER Turn the icemaker ON at the control panel. The icemaker will not begin to operate until it reaches its operating temperature of 15°F (–9°C) or below. It will then begin operation automatically if the icemaker button has been turned ON. Refrigerator Connection 38 TROUBLESHOOTING GUIDE Before conducting troubleshooting, make sure that the following basic requirements are met: Service Flow Water Supply Water Pressure Operating Ambient Temperature Limits 0.5 gpm (1.9 lpm) Potable Water 20-120 psi (138 - 827 kPa) Electrical Ratings 115 Volts, 60 Hz, AC only, and fused at 15 or 20 amperes. 55°F - 110°F COOLING Problem Refrigerator and Freezer section are not cooling. Possible Causes The refrigerator control is set to OFF (some models). Refrigerator is set to demo mode. Refrigerator is in the defrost cycle. Refrigerator was recently installed. Refrigerator was recently relocated. Cooling System runs too much. Refrigerator is replacing an older model. Refrigerator was recently plugged in or power restored. Door opened often or a large amount of food / hot food was added. Doors are not closed completely. Refrigerator is installed in a hot location. Condenser / back cover is clogged. 39 Solutions Turn the control ON. Refer to the Setting the Controls section for proper temperature settings. Demo Mode allows the lights and control display to work normally while disabling cooling to save energy while on the showroom floor. Refer to the Setting the Controls section for instructions on how to disable Demo Mode. During the defrost cycle, the temperature of each compartment may raise slightly. Wait 30 minutes and confirm the proper temperature has been restored once the defrost cycle has completed. It may take up to 24 hours for each compartment to reach the desired temperature. If the refrigerator was stored for a long period of time or moved on its side, it is necessary for the refrigerator to stand upright for 24 hours before connecting it to power. Modern refrigerators require more operating time but use less energy due to more efficient technology. The refrigerator will take up to 24 hours to cool completely. Adding food and opening the door warms the refrigerator, requiring the compressor to run longer in order to cool the refrigerator back down. In order to conserve energy, try to get everything you need out of the refrigerator at once, keep food organized so it is easy to find, and close the door as soon as the food is removed. (Refer to the Food Storage Guide.) Firmly push the doors shut. If they will not shut all the way, see the Doors will not close completely or pop open section in Parts & Features Troubleshooting. The compressor will run longer under warm conditions. At normal room temperatures (70°F) expect your compressor to run about 40% to 80% of the time. Under warmer conditions, expect it to run even more often. The refrigerator should not be operated above 110°F. Use a vacuum cleaner with an attachment to clean the condenser cover and vents. Do not remove the panel covering the condenser coil area. TROUBLESHOOTING GUIDE COOLING Problem Possible Causes Refrigerator or Refrigerator was recently installed. Freezer section is too warm. Air vents are blocked. Doors are opened often or for long periods of time. Unit is installed in a hot location. A large amount of food or hot food was added to either compartment. Interior moisture buildup. Solutions It may take up to 24 hours for each compartment to reach the desired temperature. Rearrange items to allow air to flow throughout the compartment. Refer to the Airflow diagram in the Using Your Refrigerator section. When the doors are opened often or for long periods of time, warm, humid air enters the compartment. This raises the temperature and moisture level within the compartment. To lessen the effect, reduce the frequency and duration of door openings. The refrigerator should not be operated in temperatures above 110F. Adding food warms the compartment requiring the cooling system to run. Allowing hot food to cool to room temperature before putting it in the refrigerator will reduce this effect. Doors not closed correctly. See the Doors will not close correctly or pop open section in Parts & Features Troubleshooting. Temperature control is not set If the temperature is too warm, adjust the control one correctly. increment at a time and wait for the temperature to stabilize. Refer to the Setting the Controls section for more information. Defrost cycle has recently completed. During the defrost cycle, the temperature of each compartment may raise slightly and condensation may form on the back wall. Wait 30 minutes and confirm the proper temperature has been restored once the defrost cycle has completed. Doors are opened often or for long When the doors are opened often or for long periods periods of time. of time, warm, humid air enters the compartment. This raises the temperature and moisture level within the compartment. To lessen the effect, reduce the frequency and duration of door openings. Doors not closed correctly. See the Doors will not close correctly section in the Troubleshooting section. Weather is humid. Humid weather allows additional moisture to enter the compartments when the doors are opened leading to condensation or frost. Maintaining a reasonable level of humidity in the home will help to control the amount of moisture that can enter the compartments. Defrost cycle recently completed. During the defrost cycle, the temperature of each compartment may raise slightly and condensation may form on the back wall. Wait 30 minutes and confirm that the proper temperature has been restored once the defrost cycle has completed. Food is not packaged correctly. Food stored uncovered or unwrapped, and damp containers can lead to moisture accumulation within each compartment. Wipe all containers dry and store food in sealed packaging to prevent condensation and frost. 40 TROUBLESHOOTING GUIDE COOLING/ICE & WATER Problem Food is freezing in the refrigerator compartment. Possible Causes Food with high water content was placed near an air vent. Refrigerator temperature control is set incorrectly. Refrigerator is installed in a cold location. Frost or ice crystals Door is opened frequently or for long form on frozen food periods of time. (outside of package). Door is not closing properly. Refrigerator or Incorrect temperature control settings. Freezer section is too cold. Frost or ice crystals on frozen food (inside of sealed package). Condensation from food with a high water content has frozen inside of the food package. Food has been left in the freezer for a long period of time. Icemaker is not making enough ice. Demand exceeds ice storage capacity. House water supply is not connected, valve is not turned on fully, or valve is clogged. Water filter has been exhausted. Low house water supply pressure. Reverse Osmosis filtration system is used. Tubing connecting refrigerator to house supply valve is kinked. 41 Solutions Rearrange items with high water content away from air vents. If the temperature is too cold, adjust the control one increment at a time and wait for the temperature to stabilize. Refer to the Setting the Controls section for more information. When the refrigerator is operated in temperature below 41°F (5°C), food can freeze in the refrigerator compartment. The refrigerator should not be operated in temperature below 55°F (13°C). When the doors are opened often or for long periods of time, warm, humid air enters the compartment. This raises the temperature and moisture level within the compartment. Increased moisture will lead to frost and condensation. To lessen the effect, reduce the frequency and duration of door openings. Refer to the Doors will not close correctly or pop open section in the Troubleshooting section. If the temperature is too cold, adjust the control one increment at a time and wait for the temperature to stabilize. Refer to the Setting the Controls section for more information. This is normal for food items with a high water content. Do not store food items with high water content in the freezer for a long period of time. The icemaker will produce approximately 70-182 cubes in a 24 hour period. Connect the refrigerator to a cold water supply with adequate pressure and turn the water shutoff valve fully open. If the problem persists, it may be necessary to contact a plumber. It is recommended that you replace the water filter: • Approximately every six months. • When the water filter indicator turns on. • When the water dispenser output decreases. • When the ice cubes are smaller than normal. The water pressure must be between 20 and 120 psi on models without a water filter and between 40 and 120 psi on models with a water filter. If the problem persists, it may be necessary to contact a plumber or install a booster pump to compensate for the low pressure. Reverse osmosis filtration systems can reduce the water pressure below the minimum amount and result in icemaker issues. (Refer to Water Pressure section.) The tubing can kink when the refrigerator is moved during installation or cleaning resulting in reduced water flow. Straighten or repair the water supply line and arrange it to prevent future kinks. TROUBLESHOOTING GUIDE ICE & WATER Problem Icemaker is not making enough ice (continued). Possible Causes Doors are opened often or for long periods of time. Doors are not closed completely. The temperature setting for the freezer is too warm. Dispensing water slowly. Water filter has been exhausted. Reverse osmosis filtration system is used. Low house water supply pressure. Not dispensing ice. Doors are not closed completely. Infrequent use of the dispenser. The delivery chute is clogged with frost or ice fragments. Solutions If the doors of the unit are opened often, ambient air will warm the refrigerator which will prevent the unit from maintaining the set temperature. Lowering the refrigerator temperature can help, as well as not opening the doors as frequently. If the doors are not properly closed, ice production will be affected. See the Doors will not close completely or pop open section in Troubleshooting for more information. The recommended temperature for the freezer compartment for normal ice production is 0°F. If the freezer temperature is warmer, ice production will be affected. It is recommended that you replace the water filter: • Approximately every six months. • When the water filter indicator turns on. • When the water dispenser output decreases. • When the ice cubes are smaller than normal. Reverse osmosis filtration systems can reduce the water pressure below the minimum amount and result in icemaker issues. If the problem persists, it may be necessary to contact a plumber or install a booster pump to compensate for the low pressure. The water pressure must be between 20 and 120 psi on models without a water filter and between 40 and 120 psi on models with a water filter. If the problem persists, it may be necessary to contact a plumber or install a booster pump to compensate for the low pressure. Ice will not dispense if any of the refrigerator doors are left open. Infrequent use of the ice dispenser will cause the cubes to stick together over time, which will prevent them from properly dispensing. Check the ice bin for ice cubes clumping/sticking together. If they are, break up the ice cubes to allow for proper operation. Eliminate the frost or ice fragments by removing the ice bin and clearing the chute with a plastic utensil. Dispensing cubed ice can also help prevent frost or ice fragment buildup. Press and hold the Lock button for three seconds to unlock the control panel and dispenser. It may take up to 24 hours for each compartment to reach the desired temperature and for the icemaker to begin making ice. Make sure that the shutoff (arm/ sensor) is not obstructed. The dispenser display is locked. Ice bin is empty. Once the ice supply in the bin has been completely exhausted, it my take up to 90 minutes before additional ice is available, and approximately 24 hours to completely refill the bin. 42 TROUBLESHOOTING GUIDE ICE & WATER Problem Icemaker is not making ice. Possible Causes Refrigerator was recently installed or icemaker recently connected. Solutions It may take up to 24 hours for each compartment to reach the desired temperature and for the icemaker to begin making ice. Icemaker not turned on. Locate the icemaker on/off button and confirm that it is turned ON. The refrigerator is not connected to a water supply or the supply shutoff valve is not turned on. Connect refrigerator to the water supply and turn the water shutoff valve fully open. Icemaker shutoff (feeler arm) obstructed. If your icemaker is equipped with an ice shutoff arm, make sure that the arm moves freely. Reverse osmosis water filtration system is connected to your cold water supply. Reverse osmosis filtration systems can reduce the water pressure below the minimum amount and result in icemaker issues. (Refer to the Water Pressure section.) Not dispensing water. New installation or water line recently Dispense 2.5 gallons of water (flush for approximately connected. 5 minutes) to remove trapped air and contaminates from the system. Do not dispense the entire 2.5 gallon amount continuously. Depress and release the dispenser pad for cycles of 30 seconds ON and 60 seconds OFF. The dispenser panel is locked. Press and hold the Lock button for three seconds to unlock the control panel and dispenser. The dispenser is not set for water dispensing. The dispenser can be set for ice or water. Make certain that the control panel is set for the proper operation. Press the Water button on the control panel to dispense water. Refrigerator or freezer doors are not closed properly. Water will not dispense if any of the refrigerator doors are left open. Water filter has been recently removed or replaced. After the water filter is replaced, dispense 2.5 gallons of water (flush for approximately 5 minutes) to remove trapped air and contaminates from the system. Do not dispense the entire 2.5 gallon amount continuously. Depress and release the dispenser pad for cycles of 30 seconds ON and 60 seconds OFF. Tubing connecting refrigerator to house supply valve is kinked. The tubing can kink when the refrigerator is moved during installation or cleaning resulting in reduced water flow. Straighten or repair the water supply line and arrange it to prevent future kinks. The house water supply is not connected, the valve is not turned on fully, or the valve is clogged. Connect refrigerator to the water supply and turn the water shutoff valve fully open. If the problem persists, it may be necessary to contact a plumber. 43 TROUBLESHOOTING GUIDE ICE & WATER Problem Ice has bad taste or odor. Possible Causes Water supply contains minerals such as sulfur. Icemaker was recently installed. Ice has been stored for too long. The food has not been stored properly in either compartment. The interior of the refrigerator needs to be cleaned. The ice storage bin needs to be cleaned. Dispensing warm water. Refrigerator was recently installed. The water dispenser has been used recently and the storage tank was exhausted. Dispenser has not been used for several hours. Refrigerator is connected to the hot water supply. Water has bad taste or odor. Water supply contains minerals such as sulfur. Water filter has been exhausted. Refrigerator was recently installed. Icemaker is making too much ice. Icemaker shutoff (feeler arm) is obstructed. 44 Solutions A water filter may need to be installed to eliminate taste and odor problems. NOTE: In some cases, a filter may not help. It may not be possible to remove all minerals / odor / taste in all water supplies. Discard the first few batches of ice to avoid discolored or bad tasting ice. Ice that has been stored for too long will shrink, become cloudy, and may develop a stale taste. Throw away old ice and make a new supply. Rewrap the food. Odors may migrate to the ice if food is not wrapped properly. See the Care and Cleaning section for more information. Empty and wash the bin (discard old cubes). Make sure that the bin is completely dry before reinstalling it. Allow 24 hours after installation for the water storage tank to cool completely. Depending on your specific model, the water storage capacity will range from approximately 20 to 30 oz. If the dispenser has not been used for several hours, the first glass dispensed may be warm. Discard the first 10 oz. Make sure that the refrigerator is connected to a cold water pipe. WARNING: Connecting the refrigerator to a hot water line may damage the icemaker. A water filter may need to be installed to eliminate taste and odor problems. It is recommended that you replace the water filter: • Approximately every 6 months. • When the water filter indicator turns on. • When the water dispenser output decreases. • When the ice cubes are smaller than normal. Dispense 2.5 gallons of water (flush for approximately 5 minutes) to remove trapped air and contaminates from the system. Do not dispense the entire 2.5 gallon amount continuously. Depress and release the dispenser pad for cycles of 30 seconds ON and 60 seconds OFF. Empty the ice bin. If your icemaker is equipped with an ice shutoff arm, make sure that the arm moves freely. Reinstall the ice bin and wait 24 hours to confirm proper operation. TROUBLESHOOTING GUIDE NOISE Problem Clicking Rattling Whooshing Gurgling Popping Sizzling Vibrating Dripping Pulsating or HighPitched Sound Possible Causes The defrost control will click when the automatic defrost cycle begins and ends. The thermostat control (or refrigerator control on some models) will also click when cycling on and off. Rattling noises may come from the flow of refrigerant, the water line on the back of the unit, or items stored on top of or around the refrigerator. Refrigerator is not resting solidly on the floor. Refrigerator with linear compressor was jarred while running. Evaporator fan motor is circulating air through the refrigerator and freezer compartments. Air is being forced over the condenser by the condenser fan. Refrigerant flowing through the cooling system. Contraction and expansion of the inside walls due to changes in temperature. Water dripping on the defrost heater during a defrost cycle. If the side or back of the refrigerator is touching a cabinet or wall, some of the normal vibrations may make an audible sound. Water running into the drain pan during the defrost cycle. Your refrigerator is designed to run more efficiently to keep your food items at the desired temperature. The high efficiency compressor may cause your new refrigerator to run longer than your old one, but it is still more energy efficient than previous models. While the refrigerator is running, it is normal to hear a pulsating or highpitched sound. 45 Solutions Normal Operation Normal Operation Floor is weak or uneven or leveling legs need to be adjusted. See the Door Alignment section. Normal Operation Normal Operation Normal Operation Normal Operation Normal Operation Normal Operation To eliminate the noise, make sure that the sides and back cannot vibrate against any wall or cabinet. Normal Operation Normal Operation TROUBLESHOOTING GUIDE PARTS & FEATURES Problem Doors will not close correctly or pop open. Possible Causes Food packages are blocking the door open. Ice bin, crisper cover, pans, shelves, door bins, or baskets are out of position. The doors were removed during product installation and not properly replaced. Refrigerator is not leveled properly. Solutions Rearrange food containers to clear the door and door shelves. Push bins all the way in and put crisper cover, pans, shelves and baskets into their correct positions. See the Using Your Refrigerator section for more information. Remove and replace the doors according to the Removing and Replacing Refrigerator Handles and Doors section. See Door Alignment in the Refrigeration Installation section to level refrigerator. Doors are difficult to open. The gaskets are dirty or sticky. Clean the gaskets and the surfaces that they touch. Rub a thin coat of appliance polish or kitchen wax on the gaskets after cleaning. When you open the door, warmer air enters the refrigerator. As the warm air cools, it can create a vacuum. If the door is hard to open, wait one minute to allow the air pressure to equalize, then see if it opens more easily. Refer to the Leveling and Door Alignment section. Door was recently closed. Refrigerator wobbles or seems unstable. Lights do not work. Refrigerator has an unusual odor. The interior of the refrigerator is covered with dust or soot. Leveling legs are not adjusted properly. Floor is not level. It may be necessary to add shims under the leveling legs or rollers to complete installation. LED interior lighting failure. The refrigerator compartment lamp is LED interior lighting, and service should be performed by a qualified technician. Refer to the Light Bulb Replacement section. The Air Filter may need to be set to Set the Air Filter to the MAX setting. If the odor does the MAX setting or replaced. not go away within 24 hours, the filter may need to be replaced. See the Replacing the Air Filter section for replacement instructions. The refrigerator is located near a fire Make sure that the refrigerator is not located near a source, such as a fireplace, chimney fire source, such as a fireplace, chimney or candle. or candle. 46 Kenmore Connect™ System Kenmore Connect™ (On some models) Should you experience any problems with your refrigerator, it has the capability of transmitting data via your telephone to the Kenmore Connect™ Team. This gives you the capability of speaking directly to our trained specialists. The specialist records the data transmitted from your machine and uses it to analyze the issue, providing a fast ective diagnosis. 3. Hold the mouthpiece of your phone in front of the speaker that is located on the right hinge of the refrigerator door, when instructed to do so by the call center. If you experience problems with your refrigerator, call 1-800-4MY-HOME (1-800-469-4663). Only use the Kenmore Connect™ feature when instructed to do so by the Kenmore Connect™ Team agent. The transmission sounds that you will hear are normal and sound similar to a fax machine. Kenmore Connect™ cannot be activated unless your refrigerator is connected to power. If your refrigerator is unable to turn on, then troubleshooting must be done without using Kenmore Connect™. 4. Press and hold the Freezer Temp button for three seconds while continuing to hold your phone to the speaker. Using Kenmore Connect™ First, call 1-800-4MY-HOME (1-800-469-4663). If the number of the phone you are using is on file and is associated with your refrigerator, you will be quickly relayed to a Kenmore Connect™ team agent. Only use the Kenmore Connect™ feature when instructed to do so by the Kenmore Connect™ Team agent. 1. Lock the display. To lock the display, press and hold the Control Lock button for three seconds. (If the display has been locked for over five minutes, you must deactivate the lock and then reactivate it.) 2. Open the right refrigerator door. 5. After you hear three beeps, release the Freezer Temp button. 6. K eep the phone in place until the tone transmission has finished. The display will count down the time. Once the countdown is over and the tones have stopped, resume your conversation with the specialist, who will then be able to assist you in using the information transmitted for analysis. NOTE: - For best results, do not move the phone while the tones are being transmitted. - If the call center agent is not able to get an accurate recording of the data, you may be asked to try again. 47 Get it fixed, at your home or ours! Your Home For troubleshooting, product manuals and expert advice: www.managemylife.com For repair – in your home – of all major brand appliances, lawn and garden equipment, or heating and cooling systems, no matter who made it, no matter who sold it! For the replacement parts, accessories and owner’s manuals that you need to do-it-yourself. For Sears professional installation of home appliances and items like garage door openers and water heaters. 1-800-4-MY-HOME® (1-800-469-4663) Call anytime, day or night (U.S.A. and Canada) www.sears.com www.sears.ca Our Home For repair of carry-in items like vacuums, lawn equipment, and electronics, call anytime for the location of your nearest Sears Parts & Repair Service Center 1-800-488-1222 (U.S.A.) www.sears.com 1-800-469-4663 (Canada) www.sears.ca To purchase a protection agreement on a product serviced by Sears: 1-800-827-6655 (U.S.A.) 1-800-361-6665 (Canada) Para pedir servicio de reparación a domicilio, y para ordenar piezas: Au Canada pour service en français: 1-888-SU-HOGAR® (1-888-784-6427) www.sears.com 1-800-LE-FOYER MC (1-800-533-6937) www.sears.ca ® Registered Trademark / TM Trademark of KCD IP, LLC in the United States, or Sears Brands, LLC in other countries ® Marca Registrada / TM Marca de Fábrica de KCD IP, LLC en Estados Unidos, o Sears Brands, LLC in otros países MC Marque de commerce / MD Marque déposée de Sears Brands, LLC
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