Samsung 80 W 2.2Ch Soundbar J250 User Manual

HW-J250
User manual
Wireless Audio - Soundbar
Imagine the possibilities
Thank you for purchasing this Samsung product.
To receive more complete service, please register your product at
www.samsung.com/register
HW-J250_XL,XP,XM,XS_AH68-02983M-ENG-00_20161123.indd 1
2016/11/23 9:46:30
FEATURES
FEATURES
TV SoundConnect
TV SoundConnect lets you listen to audio from your TV on your Soundbar via a Bluetooth connection and lets you
control the sound.
Special Sound Effects
You can select different Sound Effects - Voice (Red
) / Sports (Green
) / 3D Sound Plus (White
STANDARD (Original Sound) - depending on the type of content you want to enjoy.
)/
Multi-function Remote Control
You can use the supplied remote control to control various operations with the simple press of a button.
USB Host Support
You can connect and play music files from external USB storage devices such as MP3 players, USB flash memory,
etc. using the Soundbar's USB HOST function.
Bluetooth Function
You can connect a Bluetooth device to the Soundbar and enjoy music with high quality stereo sound, all without wires!
Using the Samsung Audio Remote App
To control the product with your Smart Device via the Samsung Audio Remote app, download the Samsung
Audio Remote App by accessing the app through the Google Play store.
LICENSES
Manufactured under license from Dolby Laboratories. Dolby and the double-D symbol are trademarks of Dolby
Laboratories.
For DTS patents, see http://patents.dts.com. Manufactured under license from DTS Licensing Limited. DTS, the
Symbol, & DTS and the Symbol together are registered trademarks, and DTS 2.0 Channel is a trademark of DTS, Inc.
© DTS, Inc. All Rights Reserved.
2
HW-J250_XL,XP,XM,XS_AH68-02983M-ENG-00_20161123.indd 2
2016/11/23 9:46:30
SAFETY INFORMATION
SAFETY INFORMATION
ENG
SAFETY WARNINGS
TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE THE COVER (OR BACK).
NO USER-SERVICEABLE PARTS ARE INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
This symbol indicates “dangerous voltage” inside
the product that presents a risk of electric shock or
personal injury.
CAUTION
RISK OF ELECTRIC SHOCK DO
NOT OPEN
This symbol indicates important instructions
accompanying the product.
WARNING : To reduce the risk of fire or electric shock, do not expose this appliance to rain or moisture.
CAUTION : TO PREVENT ELECTRIC SHOCK, MATCH WIDE BLADE OF PLUG TO WIDE SLOT, FULLY INSERT.
• This apparatus shall always be connected to a AC outlet with a protective grounding connection.
• To disconnect the apparatus from the mains, the plug must be pulled out from the mains socket, therefore the mains plug
shall be readily operable.
CAUTION
• Do not expose this apparatus to dripping or splashing. Do not put objects filled with liquids, such as vases on the apparatus.
• To turn this apparatus off completely, you must pull the power plug out of the wall socket. Consequently, the power plug
must be easily and readily accessible at all times.
3
HW-J250_XL,XP,XM,XS_AH68-02983M-ENG-00_20161123.indd 3
2016/11/23 9:46:30
SAFETY INFORMATION
PRECAUTIONS
68.6 mm
99.1mm
99.1mm
99.1mm
Ensure that the AC power supply in your house complies with the power requirements listed on the identification
sticker located on the back of your product. Install your product horizontally, on a suitable base (furniture), with enough
space around it for ventilation (7~10 cm). Make sure the ventilation slots are not covered. Do not place the unit on
amplifiers or other equipment which may become hot. This unit is designed for continuous use. To fully turn off the
unit, disconnect the AC plug from the wall outlet. Unplug the unit if you intend to leave it unused for a long period of
time.
During thunderstorms, disconnect the AC plug from the
wall outlet. Voltage peaks due to lightning could damage
the unit.
Do not expose the unit to direct sunlight or other heat
sources. This could lead to overheating and cause the
unit to malfunction.
Protect the product from moisture (i.e. vases), and
excess heat (e.g. a fireplace) or equipment creating
strong magnetic or electric fields. Unplug the power
cable from the AC wall socket if the unit malfunctions.
Your product is not intended for industrial use. It is for
personal use only. Condensation may occur if your
product has been stored in cold temperatures. If
transporting the unit during the winter, wait approximately
2 hours until the unit has reached room temperature
before using.
The battery used with this product contains chemicals
that are harmful to the environment. Do not dispose of
the battery in the general household trash. Do not
expose the battery to excess heat, direct sunlight, or fire.
Do not short circuit, disassemble, or overheat the battery.
Danger of explosion if the battery is replaced incorrectly.
Replace only with the same or equivalent type.
4
HW-J250_XL,XP,XM,XS_AH68-02983M-ENG-00_20161123.indd 4
2016/11/23 9:46:31
CONTENTS
CONTENTS
15FUNCTIONS
2Licenses
15
ENG
2FEATURES
Input Mode
16Bluetooth
3 SAFETY INFORMATION
18
Using the Samsung Audio Remote APP
3
19
TV SoundConnect
Safety Warnings
20USB
4Precautions
21
6 GETTING STARTED
6
Before reading the User’s Manual
6
What’s Included
22TROUBLESHOOTING
23APPENDIX
7DESCRIPTIONS
7
Top/Front Panel
8
Rear Panel
23Specifications
9 REMOTE CONTROL
9
●●
Remote Control Buttons and Functions
●●
11CONNECTIONS
11
Installing the Wall Mount
12
Detaching the Wall Mount
13
Installing the bracket without referring to
the Wall-mount Installation Guide
14
Connecting an External Device using Audio
(analog) cable or Optical (digital) cable
Software update
●●
Figures and illustrations in this User Manual are
provided for reference only and may differ from
actual product appearance.
An administration fee may be charged if either
(a) An engineer is called out at your request and
there is no defect with the product (i.e. where
the user manual has not been read).
(b) You bring the unit to a repair centre and there
is no defect with the product (i.e. where the
user manual has not been read).
You will be informed of the administration fee
amount before a technician visits.
5
HW-J250_XL,XP,XM,XS_AH68-02983M-ENG-00_20161123.indd 5
2016/11/23 9:46:31
GETTING STARTED
GETTING STARTED
BEFORE READING THE USER’S MANUAL
Note the following terms before reading the user manual.
▶▶Icons used in this manual
Icon
Term
Caution
Note
Definition
Indicates a situation where a function does not operate or settings may be canceled.
Indicates tips or instructions on the page that help you operate a function.
▶▶Safety Instructions and Troubleshooting
1) Be sure to familiarize yourself with the Safety Instructions before using this product. (See page 3)
2) If a problem occurs, check Troubleshooting. (See page 22)
▶▶Copyright
©2015 Samsung Electronics Co.,Ltd.
All rights reserved; no part of this user’s manual may be reproduced or copied without the prior written permission of
Samsung Electronics Co.,Ltd.
WHAT’S INCLUDED
Check for the supplied accessories shown below.
(Wall Mount L: 1EA)
(Wall Mount R: 1EA)
(Holder-screw1: 2EA)
(Holder-screw2: 2EA)
Remote Control / Lithium
Battery (3V : CR2032)
User Manual
Bracket-Wall Mount
Holder-screw
Wall Mount Guide
Power Cord
DC Adapter
Optical Cable
USB Cable
●●
●●
The appearance of the accessories may differ slightly from the illustrations above.
Use the dedicated USB cable to connect external USB devices to the unit.
6
HW-J250_XL,XP,XM,XS_AH68-02983M-ENG-00_20161123.indd 6
2016/11/23 9:46:33
DESCRIPTIONS
DESCRIPTIONS
ENG
TOP/FRONT PANEL
(Source) Button
Selects the D.IN, AUX, TV, BT, USB
input.
VOL -/+
While the unit is powered on,
pressing the (
) button for more
than 3 seconds sets the button to
act as the MUTE button. To cancel
MUTE button setup, press the
(
) button for more than 3
seconds again.
Controls the volume level.
(Power) Button
Turns the power on and off.
STANDBY indicator (Red
Bluetooth POWER ON indicator
(Green
)
)
LED
Displays the current mode.
Display
●●
●●
Color
Input mode
White
D.IN (Optical Digital input)
mode
Red
AUX input mode
Green
TV SoundConnect
White
BLUETOOTH mode
White
USB mode
Red
Voice Mode
Green
Sports Mode
White
3D Sound Plus Mode
When you turn on this unit, there will be a 4 to 5 seconds delay before it produces sound.
If you want to enjoy sound only from the Soundbar, you must turn off the TV's speakers in the Audio Setup
menu of your TV. Refer to the owner's manual supplied with your TV.
7
HW-J250_XL,XP,XM,XS_AH68-02983M-ENG-00_20161123.indd 7
2016/11/23 9:46:34
DESCRIPTIONS
REAR PANEL
(USB Port)
Connect USB devices such
as MP3 players here to play
files on the devices.
DC 14V (Power Supply In)
Connect the DC power adaptor to
the power supply jack, and then
connect the AC power adaptor plug
to a wall outlet.
AUX IN
Connect to the Analog output of
an external device.
OPTICAL IN
Connect to the digital (optical) output
of an external device.
●●
●●
When disconnecting the power cable of the AC power adaptor from the wall outlet, pull the plug.
Do not pull the cable.
Do not connect this unit or other components to an AC outlet until all connections between components
are complete.
8
HW-J250_XL,XP,XM,XS_AH68-02983M-ENG-00_20161123.indd 8
2016/11/23 9:46:34
REMOTE CONTROL
REMOTE CONTROL
ENG
REMOTE CONTROL BUTTONS AND FUNCTIONS
POWER
Turns the Soundbar on and off.
D.IN
Press the D.IN button to select Digital In mode.
VOLUME
Adjusts the volume level of the unit.
If you set the volume to Max or Min, the
,
,
LEDs turn on.
AUX
Press the AUX button to select the AUX mode.
D.IN
AUX
Bluetooth
Press the Bluetooth button to select Bluetooth mode.
Skip Back
If there is more than one file on the device you are playing, and you press
the [ button, the previous file is selected.
Play/Pause
Press the +# button to pause a file temporarily.
Press the +# button again to play the selected file.
Bluetooth POWER
Press the Bluetooth POWER button on the remote to turn the
Bluetooth Power On function on and off.
See pages 17 and 19 for details.
▶▶Installing the Batteries in the Remote Control
1. Use a suitable coin to turn
the remote control's battery
cover counter clockwise to
remove it as shown in the
figure above.
2. Insert a 3V lithium battery. Keep the
positive (+) pole facing up when
inserting the battery. Put the battery
cover on and align the '●' marks
side by side as shown in the figure
above.
3. Use a suitable coin to turn the
remote control battery cover
clockwise as far as it will go to
fix it in place.
9
HW-J250_XL,XP,XM,XS_AH68-02983M-ENG-00_20161123.indd 9
2016/11/23 9:46:35
REMOTE CONTROL
MUTE
Push the Mute button to turn the volume down to 0. Press again to
restore the sound to the previous volume level. If you turn mute on, the
current function LED blinks.
D.IN
AUX
WOOFER LEVEL
You can control the woofer volume.
Press or button on the WOOFER LEVEL button to increase or
decrease the woofer volume. You can select SW (-12, -6, -5, -4, -3, -2,
-1, 0, +1, +2, +3, +4, +5, +6). When you select the SW -12 or SW +6,
the function LED lights.
• To adjust woofer level using mobile APP (Samsung Audio Remote),
use [, ] buttons to decrease or increase woofer level within 3
seconds since WOOFER button is pressed.
USB
Press the USB button to select the USB mode.
REPEAT
Press to set the REPEAT function during music playback from a USB
device.
OFF-REPEAT : Cancels Repeat Playback (White
).
TRACK-REPEAT : Repeatedly play a track (Red
).
ALL-REPEAT : Repeatedly play all tracks (Green
).
RANDOM-REPEAT : Plays tracks in random order. (A track that has
already been played may be played again.) ( The Red
and Green
blink alternately.)
TV SOUND CONNECT
Press the TV SOUND CONNECT button to select TV SoundConnect
mode.
Skip Forward
If there is more than one file on the device you are playing, and you
press the ] button, the next file is selected.
AUTO POWER
Auto Power Link : Synchronizes the Soundbar to a connected Optical
source via the Optical jack so it turns on automatically when you turn on
your TV.
Press the AUTO POWER button. Each time the button is pressed, the
selection changes as follows :
AUTO POWER Link ON: Green
and White
blink.
AUTO POWER Link OFF: Red
and White
blink.
SOUND EFFECT
Press the SOUND EFFECT button on the remote control to select a
sound mode (Voice, Sports, 3D Sound Plus, STANDARD). Select the
STANDARD mode if you want to enjoy the original sound. We
recommend that you select a Sound Effect mode based on the source
material and your personal taste.
●● Voice : (Red
)
●● Sports : (Green
)
●● 3D Sound Plus : (White
)
●●
●●
Soundbar is a Samsung proprietary name.
Operate the TV using the TV's remote control.
10
HW-J250_XL,XP,XM,XS_AH68-02983M-ENG-00_20161123.indd 10
2016/11/23 9:46:35
CONNECTIONS
CONNECTIONS
ENG
INSTALLING THE WALL MOUNT
You can use the wall mount bracket to mount this unit on a wall.
▶▶Installation Precautions
●●
●●
●●
●●
●●
Install on a vertical wall only.
For the installation, avoid a location with high temperature or
humidity, or a wall that cannot sustain the weight of the set.
Check the strength of the wall. If the wall is not strong enough to
support the unit, reinforce the wall or install the unit on a different
wall that can support the unit's weight.
Purchase and use the fixing screws or anchors appropriate for the
kind of wall you have (plaster board, iron board, wood, etc.). If
possible, screw the support screws into wall studs.
2 inches
(5 cm) or more
Purchase wall mounting screws according to the type and thickness
of the wall you will mount the Soundbar on.
--Diameter : M5
--Length: 1 3/8 inches (35 mm) or longer recommended.
●●
●●
Connect cables from the unit to external devices before you install it
on the wall.
Make sure the unit is turned off and unplugged before you install it.
Otherwise, it may cause an electric shock.
To install the Soundbar on a wall, follow these steps:
1. Place the installation guide against the wall surface.
●●
●●
The installation guide must be level.
If the TV is mounted on the wall, install the Soundbar at least 2
inches (5 cm) below the TV.
2. Mark the location where the screws will go through on the wall,
and then remove the installation guide. Next, drill holes for the
screws using an appropriately sized drill bit.
3. Fasten the wall mounts and screws to the marked locations.
●●
The left and right mounts are different shapes. Make sure to
position them correctly.
Wall Mounting the Soundbar
4. Secure the two holder screws to the screw holes on the back of
the Soundbar's main body, one on the left and one on the right.
5. Insert the USB cable into the back of the Soundbar before installing
it on the wall.
6. Set the holder screws on the back of the Soundbar into the grooves of the wall mounts.
For safe installation, make sure to push the holder screws all the way to the bottom of the grooves.
11
HW-J250_XL,XP,XM,XS_AH68-02983M-ENG-00_20161123.indd 11
2016/11/23 9:46:37
CONNECTIONS
DETACHING THE WALL MOUNT
1. Pull the Soundbar upwards as shown in the figure to separate it
from the wall mounts.
Detaching the Soundbar from the Wall Mounts
●●
●●
●●
●●
●●
Do not hang onto the installed unit and avoid striking or dropping the unit.
Secure the unit firmly to the wall so that it does not fall off. If the unit falls off, it may cause an injury or
damage the product.
When the unit is installed on a wall, please make sure that children do not pull any of the connecting
cables, as it may cause it to fall.
For the optimal performance of a wall mount installation, install the speaker system at least 2 inches (5 cm)
below the TV, if the TV is mounted on the wall.
For your safety, if you do not mount the unit on the wall, install it on a secure, flat surface where it is unlikely
to fall.
12
HW-J250_XL,XP,XM,XS_AH68-02983M-ENG-00_20161123.indd 12
2016/11/23 9:46:38
CONNECTIONS
INSTALLING THE BRACKET WITHOUT REFERRING TO THE
WALL-MOUNT INSTALLATION GUIDE
ENG
2 inches
(5 cm) or more
2 inches
(5 cm) or more
6.3 inches
6.9 inches
(16 cm)
(17.5 cm)
Minimum 12.9 ~ 13.2 inches
(32.8 ~ 33.5cm)
1. Place Wall Mount L on the desired wall surface parallel to the floor as shown above. Mark the location of the
screw holes on the wall. Drill holes for the screws at the places you have marked.
2. Match the screw holes on Wall Mount L to the screw holes on the wall, and then screw one screw through the
hole in its right end. Tighten the screw until it is firmly fixed to the wall.
3. Place Wall Mount R on the desired wall surface parallel to the floor and aligned with Wall Mount L as shown above. Mark the
location of the screw holes on the wall. Drill holes for the screws at the places you have marked.
4. Match the screw holes on Wall Mount R to the screw holes on the wall, and then screw one screw through the
hole in its right end. Tighten the screw until it is firmly fixed to the wall.
●● If you are mounting the Wall Mounts beneath the TV, make sure to position the mounts 5 cm or more below
the TV and to align the mounts with the center of the TV as shown above.
5. Insert screws through the remaining holes, and then tighten.
13
HW-J250_XL,XP,XM,XS_AH68-02983M-ENG-00_20161123.indd 13
2016/11/23 9:46:38
CONNECTIONS
CONNECTING AN EXTERNAL DEVICE USING AUDIO (ANALOG)
CABLE OR OPTICAL (DIGITAL) CABLE
This unit comes equipped with one digital optical in jack and one analog audio in jack (Aux In), giving you two ways to
connect it to a TV.
Audio Cable
(not supplied)
Optical Cable
(supplied)
BD/ DVD player/
Set-top box/
Game console
AUX IN
●●
Connect AUX IN (Audio) on the main unit to the AUDIO
OUT jack of the TV or Source Device.
To use, change the function to AUX.
●●
or,
OPTICAL IN
Do not connect the power cord of this
product or your TV to the wall outlet until all
connections between components are
complete.
Before moving or installing this product, be
sure to turn off the power and disconnect the
power cord.
Connect OPTICAL IN (Audio) on the main unit to the
OPTICAL OUT jack of the TV or Source Device.
To use, change the function to D.IN.
14
HW-J250_XL,XP,XM,XS_AH68-02983M-ENG-00_20161123.indd 14
2016/11/23 9:46:38
FUNCTIONS
FUNCTIONS
ENG
INPUT MODE
Press each mode button on the remote control or the (
mode you want.
Input mode
The unit turns off automatically in the following situations:
Display
D.IN (Optical Digital in)
(White)
AUX input
(Red)
) button on the main unit’s top panel to select the
●●
D.IN/BT/TV/USB Mode
●●
AUX Mode
-- If there is no audio signal for 5 minutes.
TV SoundConnect
(Green)
-- If the AUX cable is disconnected for 5 minutes.
BLUETOOTH mode
(White)
-- In Auto Power Down On mode, if there is no KEY
input for 8 hours when the AUX cable is
connected.
USB mode
●●
(White)
Use the provided cable if a USB flash
memory device cannot be connected directly
to the unit.
-- To turn the Auto Power Down function ON or OFF,
press and hold the p button for 5 seconds.
Auto Power
Down
LED
ON
Green
and Red
blink
OFF
Red
and Red
blink
15
HW-J250_XL,XP,XM,XS_AH68-02983M-ENG-00_20161123.indd 15
2016/11/23 9:46:39
FUNCTIONS
BLUETOOTH
You can connect a Bluetooth device to the Soundbar and enjoy music with high quality stereo sound, all without wires!
▶▶To connect the Soundbar to a Bluetooth device
Check if the Bluetooth device supports the Bluetooth compliant stereo headset function.
Connect
Bluetooth device
1. Press the (
) button on the main unit’s top
panel or press the Bluetooth button on the
remote control to display the
icon LED.
●● The
LED will blink indicating that the
Bluetooth device is not connected yet.
2. Select the Bluetooth menu on the Bluetooth device
you want to connect. (Refer to the Bluetooth
device's user manual.)
3. Select the Stereo headset menu on the Bluetooth
device.
●● You will see a list of scanned devices.
4. Select "[Samsung] Soundbar J-Series" from the
list.
●● If the Bluetooth device is successfully connected
to the Soundbar, then the
LED will stop
blinking.
●●
●●
●●
●●
If the Bluetooth device has failed to pair with the
Soundbar, delete the previous "[Samsung]
Soundbar J-Series" found by the Bluetooth
device and have it search for the Soundbar again.
5. Play music on the connected device.
●● You can listen to the music playing on the
connected Bluetooth device over the Soundbar.
●●
●●
●●
In BT mode, the Play/Pause/Next/Prev functions
are not available. However, these functions are
available in Bluetooth devices supporting AVRCP.
●●
●●
●●
If asked for a PIN code when connecting a
Bluetooth device, enter <0000>.
Only one Bluetooth device can be paired at a
time.
The Bluetooth connection will be terminated
when you turn the Soundbar off.
The Soundbar may not perform Bluetooth
search or connection correctly under the
following circumstances:
-- If there is a strong electrical field around
the Soundbar.
-- If several Bluetooth devices are
simultaneously paired with the Soundbar.
-- If the Bluetooth device is turned off, not in
place, or malfunctions.
-- Note that such devices as microwave
ovens, wireless LAN adaptors, fluorescent
lights, and gas stoves use the same
frequency range as the Bluetooth device,
which can cause electric interference.
The Soundbar supports SBC data (44.1kHz,
48kHz).
Connect only to a Bluetooth device that
supports the A2DP (AV) function.
You cannot connect the Soundbar to a
Bluetooth device that supports only the HF
(Hands Free) function.
Once paired, if the Soundbar is in D.IN, AUX,
or USB mode, selecting "[Samsung]
Soundbar J-Series" from the list on your
Bluetooth device will automatically change
the Soundbar's mode to BT.
16
HW-J250_XL,XP,XM,XS_AH68-02983M-ENG-00_20161123.indd 16
2016/11/23 9:46:39
FUNCTIONS
▶▶Bluetooth POWER on (Bluetooth POWER)
Bluetooth POWER
●●
●●
●●
ENG
When the Bluetooth Power On function is on and the Soundbar is turned off, if a previously paired Bluetooth device
tries to pair with the Soundbar, the Soundbar turns on automatically.
1. To turn Bluetooth Power ON, press the Bluetooth POWER button on the remote while the Soundbar is turned
on.
2. The Green or Red
, White
, and Green
LEDs appear on the Soundbar's display.
LED
ON
Green
OFF
Red
, Green
, Green
and White
and White
blink
blink
Available only if the Soundbar is listed among the Bluetooth device’s paired devices. (The Bluetooth device
and the Soundbar must have been previously paired at least once.)
The Soundbar will appear in the Bluetooth device’s searched devices list only when the Bluetooth LED is
blinking.
In the TV SoundConnect mode, the Soundbar cannot be paired to another Bluetooth device.
▶▶To disconnect the Bluetooth device from the Soundbar
You can disconnect the Bluetooth device from the Soundbar. For instructions, see the Bluetooth device's user manual.
●●
The Soundbar will be disconnected.
●●
When the Soundbar is disconnected from the Bluetooth device, the
will blink on the Soundbar's top display.
▶▶To disconnect the Soundbar from the Bluetooth device
Press one of the other mode buttons on the remote control or the (
) button on the main unit’s top panel to
switch from
to another mode or turn off the Soundbar.
●●
The connected Bluetooth device will wait a certain amount of time for a response from the Soundbar before
terminating the connection. (Disconnection time may differ, depending on the Bluetooth device)
●●
●●
In Bluetooth connection mode, the Bluetooth connection will be lost if the distance between the Soundbar
and the Bluetooth device exceeds 16.25 ft. (5 m).
The Soundbar automatically turns off after 5 minutes in the Ready state.
More About Bluetooth
Bluetooth is a technology that enables Bluetooth-compliant devices to interconnect easily with each other using a
short wireless connection.
●●
A Bluetooth device may cause noise or malfunction, depending on usage, if:
--A part of your body is in contact with the receiving/transmitting system of the Bluetooth device or the
Soundbar.
--It is subject to electrical variation from obstructions caused by a wall, corner, or office partition.
--It is exposed to electrical interference from same frequency-band devices including medical equipment,
microwave ovens, and wireless LANs.
●●
Pair the Soundbar with the Bluetooth device while they are close together.
●●
The further the distance between the Soundbar and Bluetooth device, the worse the quality is.
If the distance exceeds the Bluetooth operational range, the connection is lost.
●●
In poor reception areas, the Bluetooth connection may not work properly.
●●
The Bluetooth connection only works when it is close to the unit. The connection will be automatically cut off if the
Bluetooth device is out of range. Even within range, the sound quality may be degraded by obstacles such as
walls or doors.
●●
This wireless device may cause electric interference during its operation.
17
HW-J250_XL,XP,XM,XS_AH68-02983M-ENG-00_20161123.indd 17
2016/11/23 9:46:40
FUNCTIONS
USING THE SAMSUNG AUDIO REMOTE APP
Installing the Samsung Audio Remote App
To control the product with your Smart Device via the Samsung Audio Remote app, download the Samsung Audio
Remote App from the Google Play store.
Starting the Samsung Audio Remote App
After you install the Samsung Audio Remote app, follow the instructions in the app.
●●
The Samsung Audio Remote APP is only supported on phones running Android OS 3.0 or above.
18
HW-J250_XL,XP,XM,XS_AH68-02983M-ENG-00_20161123.indd 18
2016/11/23 9:46:40
FUNCTIONS
TV SOUNDCONNECT
▶▶Connecting a TV to the Soundbar
ENG
You can enjoy TV sound through your Soundbar when it is connected to a Samsung TV that supports the TV
SoundConnect function.
Connect
1. Turn on the TV and Soundbar.
●●
●●
Set the "Add New Device" menu selection of the
TV to "On".
2. Press the (
) button on the main unit’s top panel
or the TV SOUND CONNECT button on the
remote control to select the TV mode.
●●
The Green
LED will blink indicating that TV
is not connected yet.
3. On the TV, a message asking whether to enable the
TV SoundConnect function appears. "[Samsung]
Soundbar" is displayed on the TV screen.
●●
4. Select <Yes> using the TV remote to finish
connecting the TV and Soundbar.
●●
The Green
LED will stop blinking when the
TV has successfully connected.
●●
●●
●●
●●
●●
●●
Switching the Soundbar’s mode from TV to
another mode automatically terminates TV
SoundConnect.
To connect the Soundbar to another TV, the
existing connection must be terminated.
To terminate the existing connection, press
and hold the p button on the remote for 5
seconds to connect to the other TV, follow
Steps 1 through 4 above.
If the distance between the TV and Soundbar
exceeds 16.25 ft. (5m), the connection may
not be stable or the audio may stutter. If this
occurs, relocate the TV or Soundbar so that
they are within operational range, and then
re-establish the TV SoundConnect
connection.
TV SoundConnect Operational Ranges:
-- Recommended pairing range: within 20
inches (within 50cm)
-- Recommended operational range: within
16.25 ft. (5m)
The Play/Pause, Next, Prev buttons are not
operable in TV SoundConnect mode.
▶▶Using the Bluetooth POWER On
function
The Bluetooth POWER On function is available after you
have successfully connected the Soundbar to a
Bluetooth compatible TV using TV SoundConnect.
When the Bluetooth POWER On function is ON, turning
the connected TV on or off will turn the Soundbar's
power on and off as well.
The TV SoundConnect (SoundShare) function
is supported by some Samsung TVs released
from 2012 on. Check whether your TV
supports the TV SoundConnect
(SoundShare) function before you begin. (For
further information, refer to the TV’s user
manual.)
If your Samsung TV was released before 2014,
check the SoundShare setting menu.
1. Connect the TV to your Soundbar using the TV
SoundConnect function.
2. Press the Bluetooth POWER button on the
Soundbar remote. The Green or Red
,
, and
Green
LEDs appear on the Soundbar's display.
●●
●●
Green
: The Soundbar turns on and off when
you turn the TV on or off.
Red
: The Soundbar only turns off when you
turn the TV off.
●●
This function is supported by some Samsung
TVs released from 2013 on.
19
HW-J250_XL,XP,XM,XS_AH68-02983M-ENG-00_20161123.indd 19
2016/11/23 9:46:41
FUNCTIONS
USB
You can play music files located on USB storage devices through the Soundbar.
Display
USB port
1. Connect the USB device to the USB port on the
product.
2. Press the (
) button on the main unit’s top panel
or the USB button on the remote control to select
the USB mode.
●● The
LED will blink indicating that the USB
device is not connected yet or the Soundbar is in
stop/pause mode or the USB is in "no data"
mode.
●● The
LED will stop blinking when the USB
device has successfully connected.
●● The Soundbar automatically turns off if no USB
device has been connected for more than 5
minutes.
●●
Do not connect multiple storage devices to the
product via a multi-card reader. It may not operate
properly.
●●
Digital camera PTP protocols are not supported.
●●
Do not remove the USB device while it is
transferring files.
●●
DRM-protected music files (MP3, WMA) from
commercial web sites cannot be played.
●●
External HDDs are not supported.
●●
Mobile phone devices are not supported.
●●
File Format Type Compatibility list:
Format
▶▶Before you connect a USB device
●●
Bitrate
This product may not be compatible with certain
types of USB storage media.
The Soundbar supports the FAT16 and FAT32 file
systems.
*.wma
80kbps~320kbps
MPEG 2 Layer3
MPEG 2.5
Layer3
--The NTFS file system is not supported.
●●
Sampling Rate
MPEG 1 Layer3
*.mp3
Be aware of the following:
●●
Codec
MPEG 1 Layer2
16KHz ~ 48KHz
Wave_Format_
MSAudio1
56kbps~128kbps
Wave_Format_
MSAudio2
AAC
Connect USB devices directly to the USB port of the
product. Otherwise, you may encounter a USB
compatibility problem.
*.aac
AAC-LC
HE-AAC
*.wav
-
*.ogg
OGG 1.1.0
*.flac
FLAC 1.1.0,
FLAC 1.2.1
48kbps~320kbps
16KHz ~ 96KHz
24KHz ~ 96KHz
16KHz ~ 48KHz
16KHz ~ 96KHz
128kbps~192kbps
48kbps~64kbps
up to 3000kbps
50kbps~500kbps
up to 3000kbps
20
HW-J250_XL,XP,XM,XS_AH68-02983M-ENG-00_20161123.indd 20
2016/11/23 9:46:41
FUNCTIONS
SOFTWARE UPDATE
ENG
Samsung may offer updates for the Soundbar's system
firmware in the future.
●●
If an update is offered, you can update the firmware by
connecting a USB device with the firmware update
stored on it to the USB port on your Soundbar.
●●
Note that if there are multiple update files, you must load
them onto the USB device singly and use them to
update the firmware one file at a time.
Please visit samsung.com or contact the Samsung call
center to receive more information about downloading
updates files.
●●
●●
●●
The product has a DUAL BOOT function. If
the firmware fails to update, you can update
the firmware again.
●●
●●
●●
Insert a USB device containing the firmware
update into the USB port on the main unit.
Updating firmware may not work properly if
audio files supported by the Soundbar are
stored in the USB storage device.
Do not disconnect the power or remove the
USB device while updates are being applied.
The main unit will turn off automatically after
completing the firmware update.
After the update, all settings are reset to their
factory default settings. We recommend you
write down your settings so that you can
easily reset them after the update.
If the firmware fails to update, we
recommend formatting the USB device in
FAT16 and trying again.
Once the software update is complete, turn
off the product and then press and hold the
( p ) button on the remote control for more
than 5 seconds. The Red
LED will blink
and the unit powers off. The upgrade is
complete.
Do not format the USB device in the NTFS
format. The Soundbar does not support the
NTFS file system.
Depending on the manufacturer, some USB
devices may not be supported.
21
HW-J250_XL,XP,XM,XS_AH68-02983M-ENG-00_20161123.indd 21
2016/11/23 9:46:41
TROUBLESHOOTING
TROUBLESHOOTING
Before requesting service, please check the following.
The unit will not turn on.
●●
Is the power cord plugged into the outlet?
¼¼Connect the power plug to the outlet.
A function does not work when the button is pressed.
●●
Is there static electricity in the air?
¼¼Disconnect the power plug and connect it again.
Sound is not produced.
●●
Is the Mute function on?
¼¼Press the Mute button to cancel the MUTE function.
●●
Is the volume set to minimum?
¼¼Adjust the Volume.
The remote control does not work.
●●
●●
Are the batteries drained?
¼¼Replace with new batteries.
Is the distance between the remote control and main
unit too far?
¼¼Move closer to the unit.
The TV SoundConnect (TV pairing) failed.
●●
Does your TV support TV SoundConnect?
¼¼TV SoundConnect is supported by some Samsung
TVs released from 2012 on. Check your TV to see if it
supports TV SoundConnect.
●●
Is your TV firmware the latest version?
¼¼Update your TV with the latest firmware.
●●
Does an error occur when connecting?
¼¼Contact the Samsung Call Center.
●●
Reset the TV MODE and connect again.
¼¼Press and hold the +# button for 5 seconds to reset
the TV SoundConnect connection.
22
HW-J250_XL,XP,XM,XS_AH68-02983M-ENG-00_20161123.indd 22
2016/11/23 9:46:42
APPENDIX
APPENDIX
ENG
SPECIFICATIONS
Model name
GENERAL
AMPLIFIER
HW-J250
USB
5 V / 0.5 A
Weight
1.8 Kg
Dimensions (W x H x D)
720 × 67 × 75 mm
Operating Temperature Range
+5°C~+35°C
Operating Humidity Range
10 % to 75 %
Rated Output Power
80 W(TWT= 4 OHM, THD = 10 %, 1 kHz,
WOOFER = 4 OHM, THD = 10 %, 100Hz)
S/N Ratio (Analog Input)
65 dB
Separation (1kHz)
65 dB
* S/N ratio, distortion, separation, and usable sensitivity are based on measurements using AES (Audio Engineering
Society) guidelines.
* Nominal specification
-- Samsung Electronics Co., Ltd reserves the right to change the specifications without notice.
-- Weight and dimensions are approximate.
-- For information about the power supply and power consumption, refer to the label attached to the product.
※※ Open Source License Notice
-- For further information on Open Sources used in this product, please visit the website:
http://opensource.samsung.com
-- To send inquiries and requests regarding open sources, contact Samsung via Email
([email protected]).
※※ For India Only
※※ "This product is RoHS compliant"
23
HW-J250_XL,XP,XM,XS_AH68-02983M-ENG-00_20161123.indd 23
2016/11/23 9:46:42
Contact SAMSUNG WORLD WIDE
If you have any questions or comments relating to Samsung products, please contact the SAMSUNG customer care centre.
` Asia Pacific
AUSTRALIA
NEW ZEALAND
CHINA
HONG KONG
INDIA
INDONESIA
JAPAN
MALAYSIA
PHILIPPINES
SINGAPORE
THAILAND
TAIWAN
VIETNAM
` MENA
U.A.E
OMAN
KUWAIT
BAHRAIN
QATAR
Area
Contact Centre 
1300 362 603
0800 SAMSUNG (0800 726 786)
400-810-5858
(852) 3698 4698
1800 3000 8282 - Toll Free
1800 266 8282 - Toll Free
30308282 -Non Toll Free
0800112888
021-56997777
0120-327-527
1800-88-9999
1-800-10-7267864 [PLDT]
1-800-8-7267864 [Globe landline and Mobile]
02-4222111 [Other landline]
1800-SAMSUNG (726-7864)
0-2689-3232,
1800-29-3232
0800-32-9999
1800 588 889
SYRIA
IRAN
MOROCCO
800-SAMSUNG (726-7864)
800-SAMSUNG(726-7864)
183-2255 (183-CALL)
8000-4726
800-2255 (800-CALL)
08000-726786
16580
021 36 11 00
0800-Samsung (72678) 80-1000-12 0800-22273
06 5777444
18252273
021-8255
080 100 2255
SAUDI ARABIA
920021230
TURKEY
` Africa
NIGERIA
444 77 11
EGYPT
ALGERIA
PAKISTAN
TUNISIA
JORDAN
GHANA
COTE D’ IVOIRE
SENEGAL
CAMEROON
KENYA
UGANDA
TANZANIA
RWANDA
BURUNDI
DRC
SUDAN
SOUTH AFRICA
BOTSWANA
NAMIBIA
ZAMBIA
MOZAMBIQUE
0800-726-7864
0800-10077
0302-200077
8000 0077
800-00-0077
7095- 0077
0800 545 545
0800 300 300
0685 88 99 00
9999
200
499999
1969
0860-SAMSUNG (726-7864)
8007260000
08 197 267 864
0211 350370
847267864 / 827267864
Web Site
www.samsung.com/au/support
www.samsung.com/nz/support
www.samsung.com/cn/support
www.samsung.com/hk /support (Chinese)
www.samsung.com/hk_en/support (English)
www.samsung.com/in/support
www.samsung.com/id/support
www.samsung.com/jp /support
www.samsung.com/my /support
www.samsung.com/ph /support
www.samsung.com/sg /support
www.samsung.com/th /support
www.samsung.com/tw /support
www.samsung.com/vn /support
www.samsung.com/ae /support (English)
www.samsung.com/ae_ar /support (Arabic)
www.samsung.com/eg /support
www.samsung.com/n_africa /support
www.samsung.com/pk /support
www.samsung.com/n_africa /support
www.samsung.com/Levant /support (English)
www.samsung.com/Levant /support (English)
www.samsung.com/iran /support
www.samsung.com/n_africa /support
www.samsung.com/sa /support
www.samsung.com/sa_en /support (English)
www.samsung.com/tr/support
www.samsung.com/africa_en/support
www.samsung.com/africa_fr /support
www.samsung.com/support
www.samsung.com/support
AH68-02983M-00
HW-J250_XL,XP,XM,XS_AH68-02983M-ENG-00_20161123.indd 24
2016/11/23 9:46:42