Samsung | SM-N9007 | Samsung GALAXY Note3 TD-LTE User Manual (LL)

SM-N9007
User Manual
www.samsung.com/hk
About this manual
This device provides high quality mobile communication and entertainment using Samsung’s
high standards and technological expertise. This user manual is specially designed to detail
the device’s functions and features.
• Please read this manual before using the device to ensure safe and proper use.
• Descriptions are based on the device’s default settings.
• Images and screenshots may differ in appearance from the actual product.
• Content may differ from the final product, or from software provided by service providers
or carriers, and is subject to change without prior notice. For the latest version of the
manual, refer to the Samsung website, www.samsung.com/hk.
• Content (high quality content) that requires high CPU and RAM usage will affect the
overall performance of the device. Applications related to the content may not work
properly depending on the device’s specifications and the environment that it is used in.
• Available features and additional services may vary by device, software, or service
provider.
• Applications and their functions may vary by country, region, or hardware specifications.
Samsung is not liable for performance issues caused by applications from any provider
other than Samsung.
• Samsung is not liable for performance issues or incompatibilities caused by edited
registry settings or modified operating system software. Attempting to customise the
operating system may cause the device or applications to work improperly.
• Software, sound sources, wallpapers, images, and other media provided with this device
are licensed for limited use. Extracting and using these materials for commercial or other
purposes is an infringement of copyright laws. Users are entirely responsible for illegal
use of media.
• You may incur additional charges for data services, such as messaging, uploading and
downloading, auto-syncing, or using location services. To avoid additional charges, select
an appropriate data tariff plan. For details, contact your service provider.
2
About this manual
• Default applications that come with the device are subject to updates and may no longer
be supported without prior notice. If you have questions about an application provided
with the device, contact a Samsung Service Centre. For user-installed applications,
contact service providers.
• Modifying the device’s operating system or installing softwares from unofficial sources
may result in device malfunctions and data corruption or loss. These actions are violations
of your Samsung licence agreement and will void your warranty.
Instructional icons
Warning: situations that could cause injury to yourself or others
Caution: situations that could cause damage to your device or other equipment
Note: notes, usage tips, or additional information
Copyright
Copyright © 2015 Samsung Electronics
This guide is protected under international copyright laws.
No part of this guide may be reproduced, distributed, translated, or transmitted in any form or
by any means, electronic or mechanical, including photocopying, recording, or storing in any
information storage and retrieval system, without the prior written permission of Samsung
Electronics.
3
About this manual
Trademarks
• SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics.
• Bluetooth® is a registered trademark of Bluetooth SIG, Inc. worldwide.
• Wi-Fi®, Wi-Fi Protected Setup™, Wi-Fi Direct™, Wi-Fi CERTIFIED™, and the Wi-Fi logo are
registered trademarks of the Wi-Fi Alliance.
• All other trademarks and copyrights are the property of their respective owners.
4
Table of Contents
Getting started
8 Device layout
9Buttons
10 S Pen
10 Package contents
11 Installing the SIM or USIM card and
battery
14 Charging the battery
17 Inserting a memory card
19 Replacing the S Pen nib
20 Turning the device on and off
21 Holding the device
21 Adjusting the volume
21 Switching to silent mode
39 Activating Multi Window
41Notifications
42 Home screen
44 Locked screen
45 Applications screen
46 Using applications
46Help
47 One-handed operation
47 Entering text
52 Connecting to a Wi-Fi network
53 Setting up accounts
54 Transferring files
56 Securing the device
58 Upgrading the device
Basics
Communication
22
23
27
30
31
33
37
38
38
59Phone
64Contacts
68Messages
70Email
72Gmail
73Hangouts
74Google+
74Photos
Indicator icons
Using the touch screen
Control motions
Palm motions
Air Gesture
Using the S Pen
Air view
Samsung Smart Pause
Increasing touch screen sensitivity
Web & network
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Table of Contents
Utilities
75Internet
76Chrome
77Bluetooth
78 Screen Mirroring
79 Samsung Link
80 Group Play
82NFC
84 S Beam
85WatchON
111 S Note
118 Action Memo
120 S Planner
122Drive
122Dropbox
123Cloud
124Clock
126Calculator
126 S Health
128 S Translator
128 Voice Recorder
130 S Voice
132 S Finder
133Google
134 Voice Search
134Scrapbook
135 My Files
136Downloads
136TripAdvisor
136Evernote
137KNOX
Media
86Music
88Camera
96Gallery
100 Story Album
103Video
105YouTube
106 My Magazine
106Flipboard
107 SketchBook for Galaxy
Application & media stores
108
109
109
109
110
Travel & local
Play Store
Samsung Apps (Galaxy Apps)
Play Books
Play Movies & TV
Play Games
138Maps
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Table of Contents
Settings
139 About Settings
139CONNECTIONS
143DEVICE
149CONTROLS
156GENERAL
Troubleshooting
7
Getting started
Device layout
Proximity/Light/
Gesture sensor
Notification light
Front camera
Earpiece
Power button
Touch screen
Home button
Back button
Menu button
Speaker
Microphone
Multipurpose jack
Microphone for
speakerphone
IrLED
Headset jack
GPS antenna
Rear camera
Volume button
Flash
Back cover
Main antenna
S Pen
8
Getting started
The microphone at the top of the device is active only when you use the speakerphone or
take videos.
• Do not cover the antenna area with your hands or other objects. This may cause
connectivity problems or drain the battery.
• Do not use a screen protector. This causes sensor malfunctions.
• Do not allow water to contact the touch screen. The touch screen may malfunction
in humid conditions or when exposed to water.
Buttons
Button
Function
• Press and hold to turn the device on or off.
Power
Menu
Home
• Press and hold for more than 7 seconds to reset the device if
it has fatal errors or hang-ups, or freezes.
• Press to lock or unlock the device. The device goes into lock
mode when the touch screen turns off.
• Tap to open a list of options available for the current screen.
• Tap and hold on the Home screen to launch S Finder.
• Press to return to the Home screen.
• Press and hold to open the list of recent applications.
Back
• Tap to return to the previous screen.
Volume
• Press to adjust the device volume.
9
Getting started
S Pen
S Pen button
S Pen tip
Name
Function
S Pen tip
• Perform basic S Pen actions. (p. 23)
S Pen button
• Perform advanced S Pen actions. (p. 33)
Package contents
Check the product box for the following items:
• Device
• Battery
• Quick start guide
• The items supplied with the device and any available accessories may vary
depending on the region or service provider.
• The supplied items are designed only for this device and may not be compatible
with other devices.
• Appearances and specifications are subject to change without prior notice.
• You can purchase additional accessories from your local Samsung retailer. Make
sure they are compatible with the device before purchase.
• Other accessories may not be compatible with your device.
• Use only Samsung-approved accessories. Malfunctions caused by using
unapproved accessories are not covered by the warranty service.
• Availability of all accessories is subject to change depending entirely on
manufacturing companies. For more information about available accessories, refer
to the Samsung website.
10
Getting started
Installing the SIM or USIM card and battery
Insert the SIM or USIM card provided by the mobile telephone service provider, and the
included battery.
• Only microSIM cards work with the device.
• Some LTE services may not be available depending on the service provider. For
details about service availability, contact your service provider.
1 Remove the back cover.
Be careful not to damage your fingernails when you remove the back cover.
Do not bend or twist the back cover excessively. Doing so may damage the cover.
2 Insert the SIM or USIM card with the gold-coloured contacts facing downwards.
11
Getting started
3 Push the SIM or USIM card into the slot until it locks in place.
• Do not insert a memory card into the SIM card slot. If a memory card happens to
be lodged in the SIM card slot, take the device to a Samsung Service Centre to
remove the memory card.
• Use caution not to lose or let others use the SIM or USIM card. Samsung is not
responsible for any damages or inconveniences caused by lost or stolen cards.
4 Insert the battery.
5 Replace the back cover.
12
Getting started
Removing the SIM or USIM card and battery
1 Remove the back cover.
2 Pull out the battery.
3 Press the SIM or USIM card gently with your finger, and then pull it out.
13
Getting started
Charging the battery
Use the charger to charge the battery before using it for the first time. A computer can be also
used to charge the device by connecting them via the USB cable.
Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or
cables can cause the battery to explode or damage the device.
• When the battery power is low, the device emits a warning tone and displays a low
battery power message.
• If the battery is completely discharged, the device cannot be turned on
immediately when the charger is connected. Allow a depleted battery to charge for
a few minutes before turning on the device.
• If you use multiple applications at once, network applications, or applications
that need a connection to another device, the battery will drain quickly. To avoid
disconnecting from the network or losing power during a data transfer, always use
these applications after fully charging the battery.
Charging with the charger
Connect the USB cable to the USB power adaptor and then plug the end of the USB cable into
the multipurpose jack.
14
Getting started
When using a USB 2.0 cable, plug the USB cable into the right side of the multipurpose jack as
shown in the image below.
Connecting the charger improperly may cause serious damage to the device. Any
damage caused by misuse is not covered by the warranty.
• The device can be used while it is charging, but it may take longer to fully charge
the battery.
• If the device receives an unstable power supply while charging, the touch screen
may not function. If this happens, unplug the charger from the device.
• While charging, the device may heat up. This is normal and should not affect the
device’s lifespan or performance. If the battery gets hotter than usual, the charger
may stop charging.
• If the device is not charging properly, take the device and the charger to a
Samsung Service Centre.
After fully charging, disconnect the device from the charger. First unplug the charger from the
device, and then unplug it from the electric socket.
Do not remove the battery before removing the charger. This may damage the
device.
To save energy, unplug the charger when not in use. The charger does not have a
power switch, so you must unplug the charger from the electric socket when not in
use to avoid wasting power. The charger should remain close to the electric socket
and easily accessible while charging.
15
Getting started
Checking the battery charge status
When you charge the battery while the device is off, the following icons will show the current
battery charge status:
Charging
Fully charged
Reducing the battery consumption
Your device provides options that help you save battery power. By customising these options
and deactivating features in the background, you can use the device longer between charges:
• When you are not using the device, switch to sleep mode by pressing the Power button.
• Close unnecessary applications with the task manager.
• Deactivate the Bluetooth feature.
• Deactivate the Wi-Fi feature.
• Deactivate auto-syncing of applications.
• Decrease the backlight time.
• Decrease the brightness of the display.
16
Getting started
Inserting a memory card
Your device accepts memory cards with maximum capacities of 64 GB. Depending on the
memory card manufacturer and type, some memory cards may not be compatible with your
device.
• Some memory cards may not be fully compatible with the device. Using an
incompatible card may damage the device or the memory card, or corrupt the data
stored in it.
• Use caution to insert the memory card right-side up.
• The device supports the FAT and the exFAT file systems for memory cards. When
inserting a card formatted in a different file system, the device asks to reformat the
memory card.
• Frequent writing and erasing of data shortens the lifespan of memory cards.
• When inserting a memory card into the device, the memory card’s file directory
appears in the My Files → All → SD card folder.
1 Remove the back cover and battery.
2 Insert a memory card with the gold-coloured contacts facing downwards.
3 Push the memory card into the slot until it locks in place.
4 Replace the battery and back cover.
17
Getting started
Removing the memory card
Before removing the memory card, first unmount it for safe removal. On the Home screen, tap
Apps → Settings → GENERAL → Storage → Unmount SD card.
1 Remove the back cover and battery.
2 Pull out the memory card.
3 Replace the battery and back cover.
Do not remove the memory card while the device is transferring or accessing
information. Doing so can cause data to be lost or corrupted or damage to the
memory card or device. Samsung is not responsible for losses that result from the
misuse of damaged memory cards, including the loss of data.
Formatting the memory card
A memory card formatted on a computer may not be compatible with the device. Format the
memory card on the device.
On the Home screen, tap Apps → Settings → GENERAL → Storage → Format SD card →
FORMAT SD CARD → ERASE EVERYTHING.
Before formatting the memory card, remember to make backup copies of all
important data stored on the device. The manufacturer’s warranty does not cover loss
of data resulting from user actions.
18
Getting started
Replacing the S Pen nib
While using the S Pen, the S Pen nib may get dull. If the nib is dull, replace it with a new one.
1 Hold the nib with the tweezers firmly, and then pull it out.
2 Insert a new nib into the S Pen until you hear a click.
Do not let your finger get caught between the tweezers and the nib.
• Do not reuse old nibs. Doing so may cause the S Pen to malfunction.
• Do not press the nib excessively when inserting the nib into the S Pen.
• Do not insert the round end of the nib into the S Pen. This may cause damage to
the S Pen or your device.
19
Getting started
Turning the device on and off
When turning on the device for the first time, follow the on-screen instructions to set up your
device.
Press and hold the Power button for a few seconds to turn on the device.
• Follow all posted warnings and directions from authorised personnel in areas
where the use of wireless devices is restricted, such as aeroplanes and hospitals.
• Press and hold the Power button and tap Flight mode to disable the wireless
features.
To turn off the device, press and hold the Power button, and then tap Power off.
20
Getting started
Holding the device
Do not cover the antenna area with your hands or other objects. This may cause connectivity
problems or drain the battery.
Adjusting the volume
Press the Volume button up or down to adjust the ringtone volume, or to adjust the sound
volume when playing music or video.
Switching to silent mode
Use one of the following methods:
• Press and hold the Volume button down until it switches to silent mode.
• Open the notifications panel at the top of the screen, and then tap Sound or Vibrate.
21
Basics
Indicator icons
The icons displayed at the top of the screen provide information about the status of the
device. The icons listed in the table below are most common.
Icon
Meaning
No signal
Signal strength
Roaming (outside of normal service area)
GPRS network connected
EDGE network connected
UMTS network connected
HSDPA network connected
HSPA+ network connected
LTE network connected
Wi-Fi connected
Bluetooth feature activated
GPS activated
Call in progress
Missed call
Air gesture feature activated
Smart screen feature activated
Synced with the web
Connected to computer
No SIM or USIM card
New text or multimedia message
Alarm activated
S Pen removed
22
Basics
Icon
Meaning
Mute mode activated
Vibration mode activated
Flight mode activated
Error occurred or caution required
Battery power level
Using the touch screen
Use only fingers or the S Pen to use the touch screen.
• Do not allow the touch screen to come into contact with other electrical devices.
Electrostatic discharges can cause the touch screen to malfunction.
• To avoid damaging the touch screen, do not tap it with anything sharp or apply
excessive pressure to it with your fingertips.
• The device may not recognise touch inputs close to the edges of the screen, which
are outside of the touch input area.
• Leaving the touch screen idle for extended periods may result in afterimages
(screen burn-in) or ghosting. Turn off the touch screen when you do not use the
device.
23
Basics
Finger gestures
Tapping
To open an application, to select a menu item, to press an on-screen button, or to enter a
character using the on-screen keyboard, tap it with a finger.
Tapping and holding
Tap and hold an item for more than 2 seconds to access available options.
24
Basics
Dragging
To move an icon, thumbnail, or preview to a new location, tap and hold it and drag it to the
target position.
Double-tapping
Double-tap on a webpage or image to zoom in a part. Double-tap again to return.
25
Basics
Flicking
Flick left or right on the Home screen or the Applications screen to see another panel. Flick up
or down to scroll through a webpage or a list, such as contacts.
Pinching
Spread two fingers apart on a webpage, map, or image to zoom in a part. Pinch to zoom out.
26
Basics
Control motions
Simple motions allow easy control of the device.
Before using motions, make sure the motion feature is activated. On the Home screen, tap
Apps → Settings → CONTROLS → Motions, and then drag the Motions switch to the right.
Excessive shaking or impact to the device may result in unintended inputs. Control
motions properly.
Rotating the screen
Many applications allow display in either portrait or landscape orientation. Rotating the
device causes the display to automatically adjust to fit the new screen orientation.
To prevent the display from rotating automatically, open the notifications panel and deselect
Screen rotation.
• Some applications do not allow screen rotation.
• Some applications display a different screen depending on the orientation. The
calculator turns into a scientific calculator when rotated to landscape.
27
Basics
Picking up
When you pick up the device after it has been idle for some time or when the screen has
turned off, it vibrates if you have missed calls or new messages.
Holding to ear
While viewing call, message, or contact details, pick up and hold the device to your ear to
make a call.
28
Basics
Panning to browse
When an image is zoomed in, tap and hold a point on the screen, and then move the device
in any direction to browse the image.
Turning over
Turn over the device to mute ringtone or pause media playback.
29
Basics
Tilting
Tap and hold two points on the screen, and then tilt the device back and forth to zoom in or
out.
Palm motions
Use palm motions to control the device by touching the screen.
Before using motions, make sure the palm motion feature is activated. On the Home screen,
tap Apps → Settings → CONTROLS → Palm motion, and then drag the Palm motion
switch to the right.
Sweeping
Sweep your hand across the screen to capture a screenshot. The image is saved in Gallery →
Screenshots. It is not possible to capture a screenshot while using some applications.
30
Basics
Covering
Cover the screen with a palm to pause media playback.
Air Gesture
Use this feature to control functions without touching the screen.
Before using this feature, make sure the air gesture feature is activated. On the Home screen,
tap Apps → Settings → CONTROLS → Air gesture, and then drag the Air gesture switch to
the right.
The device may not recognise your gestures if you perform them too far from the
device or while wearing dark-coloured clothes, such as gloves.
Quick glance
When the screen is turned off, move your hand above the sensor to view notifications, missed
calls, new messages, time and date, and more.
31
Basics
Air browse
Move your hand to the left or right across the sensor to browse images, songs, or memos.
Air call-accept
When a call comes in, move your hand to the left, and then to the right across the sensor to
answer the call.
32
Basics
Using the S Pen
The included S Pen can be used to easily select items or perform functions. Actions using the
S Pen with the button pressed provide additional conveniences, such as screen capture.
Pull out the S Pen from the slot to use it.
When you pull out the S Pen from the slot, the device detects it and performs the following:
• Turns on the touch screen (if it is off).
• Launches Action Memo, or displays air command.
• The nib of the S Pen is replaceable. If the pen nib gets dull, replace it with a new
one.
• If the S Pen is not working properly, take it to a Samsung Service Centre. Refer to
the Samsung website for more information about the S Pen.
• For best results, keep the S Pen mostly perpendicular to the touch screen and avoid
using it at sharp angles.
• The Menu button and the Back button can be used with the S Pen.
33
Basics
Air command
Press the S Pen button while hovering the S Pen over the screen to display air command.
With this feature, you can directly use the following actions:
• Action memo: Turn your handwriting into an actionable link to one of a range of useful
features. (p. 118)
• Smart select: Collect content quickly.
• Image clip: Draw around an area of the screen you want to save or share.
• Screen write: Capture a screenshot and edit it.
• Pen window: Use the S Pen to draw a window and open useful applications inside it.
Making a simple memo
Tap Action memo on the air command. Alternatively, with the S Pen button pressed, doubleto
tap the screen. Jot down or draw a memo, and then select the memo by tapping
perform various actions, such as making a call, adding contacts, sending messages.
With
selected, draw a line around an area with the S Pen to perform actions with the
selected area.
34
Basics
Capturing screenshots
Tap Screen write on the air command. It is possible to draw, write on, or crop a screenshot.
The screenshot is saved in the Gallery → Screenshots folder.
It is not possible to capture a screenshot while using some applications.
Launching multiple applications
Tap Pen window on the air command. Draw a line around an area, and then select an
application. The application is launched in the area that you have drawn. To minimise the
application, tap → . Minimised applications are displayed as floating icons.
To close the applications, tap
→
.
Opening available options
Some items have contextual menus that make the S Pen pointer glow.
Air Button
35
Basics
Selecting and capturing an image
Use the S Pen to draw a closed shape around the area you want to save or share. You can crop
part of an image.
When there is content you want to capture, such as a part of an image, open the air command
panel and tap Image clip.
If necessary, use one of the following options:
• : Restore the original selection.
• : Convert the selection to a circular shape.
• : Convert the selection to a rectangular shape.
• : Customise the selection.
Select an application to use with the selected area from the icons that appear at the bottom
of the screen.
36
Basics
Air view
Use this feature to perform various functions while the S Pen or your finger is hovering over
the screen.
On the Home screen, tap Apps → Settings → CONTROLS → Air view, and then drag the Air
view switch to the right.
Point at an item with the S Pen or your finger to preview content or view information in a
pop-up window.
You can scroll through panels or lists by moving the S Pen pointer to an edge (top/bottom/
left/right) of the screen.
When you point at an area on a webpage for a few seconds with your finger, the device
magnifies the area.
Samsung User Manual
37
Basics
Samsung Smart Pause
Use this feature to pause videos when you look away from the screen.
On the Home screen, tap Apps → Settings → CONTROLS → Smart screen, and then tick
Smart pause.
During video playback, look away from the screen to pause the video. To resume playback,
look at the screen again.
Increasing touch screen sensitivity
Use this feature to increase the device’s touch sensitivity.
On the Home screen, tap Apps → Settings → CONTROLS, and then tick Increase touch
sensitivity.
• Use leather gloves for better recognition while touching the screen. Other types of
material may not be recognised.
• For best results, tap the screen firmly while wearing gloves.
• The screen may not respond if you are wearing gloves when using the device
through the S View cover window.
38
Basics
Activating Multi Window
Use this feature to run two applications on the screen at the same time.
• Only applications on the Multi Window panel can run.
• When launching applications that contain multimedia files, such as music or
videos, sound from both files will be played.
• This feature may not be available depending on the region or service provider.
To use Multi Window, on the Applications screen, tap Settings → DEVICE → Multi window.
Using the Multi Window panel
To show the Multi Window panel, tap and hold . The Multi Window panel appears at the
right side of the screen. Tap and hold an application icon and drag it from the panel to the
screen. Then, drag another application icon to a new location on the screen. You can launch
the same application in two windows at the same time. To hide the Multi Window panel, tap
again.
and hold
Drag the circle between the application panels up or down to adjust the size of the panels.
39
Basics
Using Multi Window applications
When you use Multi window applications, select an application window and tap the circle
between the application windows to access the following options:
• : Switch locations between Multi Window applications.
• : Share items between application windows. Drag an item to share from one window
to another. Some applications may not support this feature.
• : Switch to a floating icon.
• : Maximise the window to fit the screen.
• : Close the application.
Sharing files
Drag an item you want to share to the other window to share the item from one window to
another.
Creating a paired window
Use this feature to save the combination of the current running Multi Window applications.
On the Multi Window panel, tap
→ Create.
Using the same application in two windows
Use this feature to launch the same application in two windows at the same time.
After you launch an application from the Multi Window panel, appears next to the
application icon if it supports this feature. Tap the application icon with and tap .
Some applications may not support this feature.
40
Basics
Notifications
Notification icons appear on the status bar at the top of the screen to report missed calls, new
messages, calendar events, device status, and more. Drag down from the status bar to open
the notifications panel. Scroll the list to see additional alerts. To close the notifications panel,
drag up the bar that is at the bottom of the screen.
From the notifications panel, you can view your device’s current settings. Drag down from the
status bar, and then tap to use the following options:
• Wi-Fi: Activate or deactivate the Wi-Fi feature.
• Location: Activate or deactivate the GPS feature.
• Sound / Vibrate: Activate or deactivate silent mode.
• Screen rotation: Allow or prevent the interface from rotating when you rotate the device.
• Bluetooth: Activate or deactivate the Bluetooth feature.
• Mobile data: Activate or deactivate the data connection.
• Multi window: Set to use Multi Window.
• Mobile hotspot: Activate or deactivate the Wi-Fi tethering feature.
• Screen Mirroring: Activate or deactivate the screen mirroring feature.
• S Beam: Activate or deactivate the S Beam feature.
• NFC: Activate or deactivate the NFC feature.
• Sync: Activate or deactivate auto-syncing of applications.
• Reading mode: Activate or deactivate reading mode. In reading mode, the device helps
protect your eyes when reading at night. To select which applications will be used for, tap
Settings → DEVICE → Display → Reading mode.
• Smart stay: Activate or deactivate the smart stay feature.
• Power saving: Activate or deactivate power-saving mode.
• Flight mode: Activate or deactivate flight mode.
41
Basics
• Air view: Activate or deactivate the air view feature.
• Air gesture: Activate or deactivate the air gesture feature.
• Hands-free mode: Activate or deactivate hands-free mode.
The available options may vary depending on the region or service provider.
To rearrange the options on the notifications panel, open the notifications panel, tap
, tap and hold an item, and then drag the item to another location.
→
Home screen
The Home screen is the starting point to access all of the device’s features. It displays indicator
icons, widgets, shortcuts to applications, and others.
The Home screen can have multiple panels. To view other panels, scroll left or right.
Changing the Home screen mode
The Home screen has standard and easy modes. In easy mode, you can easily access your
favourite contacts, applications, and settings by adding shortcuts to the Home screen.
To switch to easy mode, on the Home screen, tap Apps → Settings → DEVICE → Easy
mode, and then drag the Easy mode switch to the right.
42
Basics
Rearranging items
Adding an application icon
On the Home screen, tap Apps, tap and hold an application icon, and then drag it into a panel
preview.
Moving an item
Tap and hold an item and drag it to a new location. To move it to another panel, drag it to the
side of the screen.
Removing an item
Tap and hold an item, and drag it to the rubbish bin that appears at the top of the Home
screen. When the rubbish bin turns red, release the item.
Rearranging panels
Adding a new panel
Tap
, swipe to the left, and then tap
.
Moving a panel
Tap
, tap and hold a panel preview, and then drag it to a new location.
Removing a panel
Tap , tap and hold a panel preview, and then drag it to the rubbish bin at the top of the
screen.
Setting wallpaper
Set an image or photo stored in the device as wallpaper for the Home screen.
On the Home screen, tap
→ Wallpapers → Home screen.
Select an image, resize it by dragging the frame if necessary, and then set it as wallpaper.
43
Basics
Using widgets
Widgets are small applications that provide convenient functions and information on your
Home screen. To use them, add widgets from the widgets panel to the Home screen.
• Some widgets connect to web services. Using a web-based widget may result in
additional charges.
• The widgets available may vary depending on the region or service provider.
Adding widgets to the Home screen
→ Widgets. Scroll left or right on the widgets panel, and then
On the Home screen, tap
tap and hold a widget to add it to the Home screen. Put it on a location you want, resize it by
dragging the frame if necessary, and then tap anywhere on the screen to save the location of
the widget.
Locked screen
The locked screen prevents the device from unwanted operation when not in use and also
allows you to add convenient widgets.
Locking and unlocking the device
Pressing the Power button turns off the screen and puts the device into lock mode. The
device automatically gets locked if it is not used for a specified period.
To unlock the device, press the Power button or the Home button and flick your finger in any
direction within the unlock screen area at the lower part of the screen.
44
Basics
Applications screen
The Applications screen displays icons for all applications, including any new applications
installed.
On the Home screen, tap Apps to open the Applications screen.
To view other panels, scroll left or right.
Rearranging applications
→ Edit, tap and hold an application, and then drag it to a new location. To move it to
Tap
another panel, drag it to the side of the screen.
Organising with folders
Put related applications together in a folder for convenience.
→ Edit, tap and hold an application, and then drag it to Create folder. Enter a folder
Tap
name. Tap , select the applications to move to the folder, and then tap DONE.
Rearranging panels
Pinch on the screen, tap and hold a panel preview, and then drag it to a new location.
Installing applications
Use application stores, such as Samsung Apps (Galaxy Apps), to download and install
applications.
Uninstalling applications
Tap
→ Uninstall/disable apps, and then select an application to uninstall it.
Default applications that come with the device cannot be uninstalled.
45
Basics
Using applications
This device can run many different types of applications, ranging from media to Internet
applications.
Opening an application
On the Home screen or the Applications screen, select an application icon to open it.
Some applications are grouped into folders. Tap a folder, and then tap an application
to open it.
Opening from recently-used applications
Press and hold the Home button to open the list of recently-used applications.
Select an application window to open.
Closing an application
Close applications not in use to save battery power and maintain device performance.
Press and hold the Home button, tap , and then tap END next to an application to close
it. To close all running applications, tap END ALL. Alternatively, press and hold the Home
button, and then tap .
Help
Access help information to learn how to use the device and applications or configure
important settings.
Tap Help on the Applications screen. Select a category to view tips.
To sort categories by an alphabetical order, tap
To search for keywords, tap
.
46
.
Basics
One-handed operation
You can activate one-handed operation mode for your convenience. In this mode, application
interfaces are modified for easy use with one hand.
On the Applications screen, tap Settings → CONTROLS → One-handed operation. Tick
applications or features to use with the mode.
Entering text
Use the Samsung Chinese IME keyboard, the Samsung keyboard, or the voice input feature to
enter text.
Text entry is not supported in some languages. To enter text, you must change the
input language to one of the supported languages.
Changing the keyboard type
Tap any text field, open the notifications panel, tap Change keyboard, and then select the
type of keyboard to use.
47
Basics
Using the Samsung Chinese IME keyboard
Changing the keyboard layout
Tap
, and then tap QWERTY CJ, or STROKE.
Tap
, and then tap QWERTY ENGLISH or 3x4 ENGLISH.
On the 3x4 keyboard, a key has three or four characters. To enter a character, tap
repeatedly the key corresponding to the character.
Enter text by voice.
Add an item from
the clipboard.
Set options for the Samsung
Chinese IME keyboard.
Hide the keyboard.
Change the keyboard
layout.
Insert smiley.
Enter uppercase.
Delete a preceding character.
Enter a space.
Changing language keyboards
Tap the input language key to change language keyboards.
48
Basics
Handwriting
→ BOX HANDWRITING, and then write a word with a finger or the S Pen. Suggested
Tap
words appear as characters are entered. Select a suggested word.
Stroke mode
→ STROKE, and then tap the stroke keys. Tap
Tap
enter. To view more alternative characters, tap .
when you are unsure which stroke to
Using the Samsung keyboard
Write with a finger or the S Pen.
Delete a preceding character.
Enter uppercase.
Break to the next line.
Enter punctuation marks.
Enter a space.
Entering uppercase
Tap
before entering a character. For all caps, tap it twice.
Changing the keyboard type
Tap and hold
, and then tap
to change the keyboard type.
49
Basics
Changing language keyboards
Add languages to the keyboard, and then slide the space key left or right to change language
keyboards.
Handwriting
Tap , and then write a word with a finger or the S Pen. Suggested words appear as
characters are entered. Select a suggested word.
Use handwriting gestures to perform actions, such as editing or deleting characters and
inserting spaces.
50
Basics
Direct pen input
On the Applications screen, tap Settings → CONTROLS → S Pen → Direct pen input, and
then drag the Direct pen input switch to the right.
When hovering the S Pen over a text field, icon appears at the upper left corner of the text
field. Tap to write with the S Pen. To make simple corrections, change input languages, or
enter a space between characters, tap each correction tool displayed on the handwriting pad.
When this feature is enabled, you can do the following actions:
• Send a handwritten message.
• Make a call by writing a contact name or a phone number on the keypad.
• Set an alarm just by writing numbers.
• Browse the Internet by writing web addresses.
Entering text by voice
Activate the voice input feature and then speak into the microphone. The device displays
what you speak.
If the device does not recognise your words, tap the underlined text and select an alternative
word or phrase from the dropdown list.
To change the language or add languages for voice recognition, tap the current language.
51
Basics
Copying and pasting
Tap and hold over text, drag or to select more or less text, and then tap Copy to copy or
Cut to cut. The selected text is copied to the clipboard.
To paste it into a text entry field, tap and hold at the point where it should be inserted, and
then tap Paste.
Connecting to a Wi-Fi network
Connect the device to a Wi-Fi network to use the Internet or share media files with other
devices. (p. 139)
Turning Wi-Fi on and off
Open the notifications panel, and then tap Wi-Fi to turn it on or off.
Turn off Wi-Fi to save the battery when not in use.
Joining Wi-Fi networks
On the Applications screen, tap Settings → CONNECTIONS → Wi-Fi, and then drag the Wi-Fi
switch to the right.
Select a network from the list of detected Wi-Fi networks, enter a password if necessary, and
then tap CONNECT. Networks that require a password appear with a lock icon. After the
device connects to a Wi-Fi network, the device will automatically connect to it any time it is
available.
52
Basics
Adding Wi-Fi networks
If the desired network does not appear in the networks list, tap Add Wi-Fi network at the
bottom of the networks list. Enter the network name in Network SSID, select the security
type and enter the password if it is not an open network, and then tap CONNECT.
Forgetting Wi-Fi networks
Any network that has ever been used, including the current network, can be forgotten so the
device will not automatically connect to it. Select the network in the networks list, and then
tap FORGET.
Setting up accounts
Google applications, such as Play Store, require a Google account, and Samsung Apps
(Galaxy Apps) requires a Samsung account. Create Google and Samsung accounts to have
the best experience with the device.
Adding accounts
Follow the instructions that appear when opening a Google application without signing in to
set up a Google account.
To sign in with or sign up for a Google account, on the Applications screen, tap Settings →
GENERAL → Accounts → Add account → Google. Then follow on-screen instructions to
complete the account setup. More than one Google account can be used on the device.
Set up a Samsung account as well.
Removing accounts
On the Applications screen, tap Settings → GENERAL → Accounts, select an account name
→ Remove account.
under My accounts, select the account to remove, and then tap
53
Basics
Transferring files
Move audio, video, image, or other types of files from the device to the computer, or vice
versa.
• The following file formats are supported by some applications. Some file formats
are not supported depending on the version of the device’s software or the
computer operating system.
– – Music: mp3, m4a, mp4, 3gp, 3ga, wma, ogg, oga, aac, and flac
– – Image: bmp, gif, jpg, and png
– – Video: avi, wmv, asf, flv, mkv, mp4, 3gp, webm, and ts
– – Document: doc, docx, xls, xlsx, ppt, pptx, pdf, and txt
• If the applications cannot play files in divX or ac3 format, install applications that
support them.
• This device is compatible with USB 3.0 and under devices. When using a USB 3.0
device, make sure to use a USB 3.0 cable.
• USB 3.0 speeds up data transfers, but it may sometimes interfere with calls or data
when it is in use. It will turn off automatically after 10 minutes if it is not being used,
and your connection will switch to using USB 2.0.
Connecting with Samsung Kies
Samsung Kies is a computer application that manages media contents and personal
information with Samsung devices. Download the latest Samsung Kies from the Samsung
website.
1 Connect the device to the computer using the USB cable.
Samsung Kies launches on the computer automatically. If Samsung Kies does not launch,
double-click the Samsung Kies icon on the computer.
2 Transfer files between your device and the computer.
Refer to the Samsung Kies help for more information.
54
Basics
Connecting with Windows Media Player
Ensure that Windows Media Player is installed on the computer.
1 Connect the device to the computer using the USB cable.
2 Open Windows Media Player and sync music files.
Connecting as a media device
1 Connect the device to the computer using the USB cable.
2 Open the notifications panel, and then tap Connected as a media device → Media
device (MTP).
Tap Camera (PTP) if your computer does not support Media Transfer Protocol (MTP) or
not have any appropriate driver installed.
3 Transfer files between your device and the computer.
55
Basics
Securing the device
Prevent others from using or accessing personal data and information stored in the device by
using the security features. The device requires an unlock code whenever unlocking it.
Setting a signature
On the Applications screen, tap Settings → DEVICE → Lock screen → Screen lock →
Signature.
Write your signature with the S Pen, and then write the signature two more times to verify it.
Set a backup unlock PIN to unlock the screen when you forget the signature.
When unlocking the device, make sure to write your signature in the same conditions,
such as writing angle, as when you registered the signature.
Setting a pattern
On the Applications screen, tap Settings → DEVICE → Lock screen → Screen lock →
Pattern.
Draw a pattern by connecting four dots or more, and then draw the pattern again to verify it.
Set a backup unlock PIN to unlock the screen when you forget the pattern.
56
Basics
Setting a PIN
On the Applications screen, tap Settings → DEVICE → Lock screen → Screen lock → PIN.
Enter at least four numbers, and then enter the password again to verify it.
Setting a password
On the Applications screen, tap Settings → DEVICE → Lock screen → Screen lock →
Password.
Enter at least four characters including numbers and symbols, and then enter the password
again to verify it.
Unlocking the device
Turn on the screen by pressing the Power button or the Home button, and enter the unlock
code.
If the unlock code is forgotten, take the device to a Samsung Service Centre to reset it.
57
Basics
Upgrading the device
The device can be upgraded to the latest software.
This feature may not be available depending on the region or service provider.
Upgrading with Samsung Kies
Launch Samsung Kies and connect the device to the computer. Samsung Kies automatically
recognises the device and shows available updates in a dialogue box, if any. Click the Update
button in the dialogue box to start upgrading. Refer to the Samsung Kies help for details on
how to upgrade.
• Do not turn off the computer or disconnect the USB cable while the device is
upgrading.
• While upgrading the device, do not connect other media devices to the computer.
Doing so may interfere with the update process.
Upgrading over the air
The device can be directly upgraded to the latest software by the firmware over-the-air
(FOTA) service.
On the Applications screen, tap Settings → GENERAL → About device → Software
updates → Update now.
58
Communication
Phone
Use this application to make or answer a call.
Tap Phone on the Applications screen.
Making calls
Making a call
Use one of the following methods:
• Keypad: Enter the number using the keypad, and then tap
.
• Logs: Make a call from the history of incoming and outgoing calls and messages.
• Favourites: Make a call from the list of favourite contacts.
• Contacts: Make a call from the contacts list.
Speed dial numbers
For speed dial numbers, tap and hold the corresponding digit.
Number prediction
When entering numbers on the keypad, automatic predictions appear. Select one of these to
make a call.
59
Communication
Finding contacts
Enter a name, phone number, or email address to find a contact in the contacts list. As
characters are entered, predicted contacts appear. Select one to place a call to it.
Making an international call
Tap and hold 0 until the + sign appears. Enter the country code, area code, and phone
number, and then tap .
During a call
The following actions are available:
• : Select an equaliser option for use during a call.
• : Deactivate the noise reduction feature that removes background noise so that the
other party can hear you more clearly.
• : Increase the volume.
• Hold: Hold a call. Tap Unhold to retrieve the held call.
• Add call: Dial a second call.
• Keypad: Open the keypad.
• End call: End the current call.
• Speaker: Activate the speakerphone. Keep the device away from your ears when using
the speakerphone.
• Mute: Turn off the microphone so that the other party cannot hear you.
• Bluetooth: Switch to a Bluetooth headset if it is connected to the device.
• Swap: Switch between two calls.
• Merge: Make a multiparty call when connected to two calls. Repeat this to add more
parties. This feature is available only if the multiparty call service is active.
60
Communication
• → Contacts: Open the contacts list.
• → Action Memo: Launch Action Memo.
• → Message: Send a message.
• → Transfer: Connect the first party to the second party. This disconnects you from
the conversation.
• → Manage conference call: Have a private conversation with one party during a
multiparty call or disconnect one party form the multiparty call.
Adding contacts
To add a phone number to the contacts list from the keypad, enter the number and tap Add
to Contacts.
Viewing call logs
Tap Logs to view the history of incoming and outgoing calls.
To filter a call log, tap All logs, and then select an option.
Fixed dialling number
The device can be set to restrict outgoing calls only to numbers with specified prefixes. Those
prefixes are stored in the SIM or USIM card.
→ Settings → Call → More settings → Fixed Dialling Numbers → Enable FDN,
Tap
and then enter the PIN2 supplied with the SIM or USIM card. Tap FDN list and add numbers.
Call barring
The device can be set to prevent certain calls from being made. For example, international
calling can be disabled.
→ Settings → Call → More settings → Call barring, select a call type, select a call
Tap
barring option, and then enter a password.
61
Communication
Receiving calls
Answering a call
When a call comes in, drag
outside the large circle.
If the call waiting service is active, another call can be made. When the second call is
answered, the first call is put on hold.
Rejecting a call
When a call comes in, drag
outside the large circle.
To send a message when rejecting an incoming call, drag the reject message bar upwards.
→ Settings → Call → Call rejection → Rejection
To create the rejection message, tap
messages.
Automatically rejecting calls from unwanted numbers
→ Settings → Call → Call rejection → Auto reject mode → Auto reject numbers,
Tap
and then tap Auto reject list. Tap , enter a number, select match criteria, and then tap
SAVE.
Missed calls
If a call is missed,
missed calls.
appears on the status bar. Open the notifications panel to view the list of
Call waiting
Call waiting is a service provided by the service provider. A user can use this service to
suspend a current call and switch to an incoming call. This service is not available for video
calls.
To make use of this service, tap
waiting.
→ Settings → Call → More settings, and then tick Call
62
Communication
Call forwarding
The device can be set to send incoming calls to a specified number.
→ Settings → Call → More settings → Call forwarding, and then select a call type
Tap
and condition. Enter a number and tap ENABLE.
Video calls
Making a video call
Enter the number or select a contact from the contacts list, and then tap
.
During a video call
The following actions are available:
• Switch camera: Switch between the front and rear camera.
• Mute: Turn off the microphone so that the other party cannot hear you.
• End call: End the current call.
• → Hide me: Hide your image from the other party.
• → Outgoing image: Select an image to show it to the other party.
• → Capture image: Capture the other party’s image.
• → Record video: Take a video of the other party’s images.
It is illegal in many countries to record a call without the other party’s prior
permission.
• → Keypad: Open the keypad.
• → Speaker on / Speaker off: Deactivate the speakerphone feature.
• → Switch to headset: Switch to a Bluetooth headset if it is connected to the device.
• → Enable dual camera: Use the front and rear cameras so that the other party can
see you and your surroundings.
Video calling with dual camera mode will be provided for up to 3 minutes. After
3 minutes the device will turn off the rear camera for optimal performance.
Listening to a voice message
Tap and hold 1 on the keypad, and then follow the instructions from your service provider.
63
Communication
Contacts
Use this application to manage contacts, including phone numbers, email addresses, and
others.
Tap Contacts on the Applications screen.
Managing contacts
Tap Contacts.
Creating a contact
Tap
and enter contact information.
• : Add an image.
• /
: Add or delete a contact field.
Editing a contact
Select a contact to edit, and then tap
.
Deleting a contact
Tap
→ Delete.
Setting a speed dial number
→ Speed dial, select a speed dial number, and then select a contact for it. To remove
Tap
a speed dial number, tap .
64
Communication
Searching for contacts
Tap Contacts.
Use one of the following search methods:
• Scroll up or down the contacts list.
• Use the index at the right side of the contacts list for quick scrolling, by dragging a finger
along it.
• Tap the search field at the top of the contacts list and enter search criteria.
Once a contact is selected, take one of the following actions:
• : Add to favourite contacts.
• /
: Make a voice or video call.
• : Compose a message.
• : Compose an email.
Displaying contacts
Tap Contacts.
By default, the device shows all saved contacts.
→ Settings → Contacts → Contacts to display, and then select a location where
Tap
contacts are saved.
Moving contacts
Tap Contacts.
Moving contacts to Google
Tap
→ Move device contacts to → Google.
Contacts moved to Google Contacts appear with
in the contacts list.
Moving contacts to Samsung
Tap
→ Move device contacts to → Samsung account.
Contacts moved to Samsung Contacts appear with
65
in the contacts list.
Communication
Importing and exporting contacts
Tap Contacts.
Importing contacts
→ Settings → Contacts → Import/export contacts, and then select an import
Tap
option.
Exporting contacts
→ Settings → Contacts → Import/export contacts, and then select an export
Tap
option.
Sharing contacts
Tap
→ Share name card, select contacts, tap DONE, and then select a sharing method.
Favourite contacts
Tap Favourites.
Tap
to add contacts to favourites.
Tap
, and then take one of the following actions:
• Search: Search for contacts.
• Help: Access help information about using contacts.
66
Communication
Contact groups
Tap Contacts →
.
Adding contacts to a group
Select a group, and then tap
. Select contacts to add, and then tap DONE.
Managing groups
Tap
, and then take one of the following actions:
• Search: Search for contacts.
• Delete group: Select user-added groups, and then tap DONE. Default groups cannot be
deleted.
• Help: Access help information about using contacts.
Business card
Tap Contacts.
Create a business card and send it to others.
Tap Set my profile, enter details, such as phone number, email address, and postal address,
and then tap SAVE. If user information has been saved when you set up the device, select the
business card in Me, and then tap to edit.
Tap
→ Share name card, and then select a sharing method.
67
Communication
Messages
Use this application to send text messages (SMS) or multimedia messages (MMS).
Tap Messages on the Applications screen.
You may incur additional charges for sending or receiving messages while you are
outside your home service area. For details, contact your service provider.
Sending messages
Tap
, add recipients, enter a message, and then tap
.
Use the following methods to add recipients:
• Enter a phone number.
• Tap
, select contacts, and then tap DONE.
• Hover the S Pen over
appears.
, and then press the S Pen button. Recently-used contacts list
Use the following methods to make a multimedia message:
• Tap
• Tap
and attach images, videos, contacts, notes, events, and others.
→ Add subject to enter a subject.
• Hover the S Pen over
, and then press the S Pen button. Recently-added images appear.
Sending handwritten messages
When hovering the S Pen over a text field, icon appears at the upper left corner of the text
field. Tap , and tap to enter a handwritten message with the S Pen.
68
Communication
Sending scheduled messages
→ Schedule message. Set a time and date, and then
While composing a message, tap
tap DONE. The device will send the message at the specified time and date.
• If the device is turned off at the scheduled time, is not connected to the network,
or the network is unstable, the message will not be sent.
• This feature is based on the time and date set on the device. The time and date
may be incorrect if you move across time zones and the network does not update
the information.
Translating and sending messages
→ Translate, drag the
To use the translating feature while composing a message, tap
Translate switch to the right, set a language pair, and then tap OK.
To use this feature, you need to download and install S Translator. On the Applications
screen, tap S Translator → Install, and then follow the on-screen instructions.
Tap to translate the message, and then tap DONE. The translated message will replace the
message of the source language.
Viewing incoming messages
Incoming messages are grouped into message threads by contact.
Select a contact to view the person’s message.
69
Communication
Email
Use this application to send or view email messages.
Tap Email on the Applications screen.
Setting up email accounts
Set up an email account when opening Email for the first time.
Enter the email address and password. Tap NEXT for a private email account, such as Google
Mail, or tap MANUAL SETUP for a company email account. After that, follow the on-screen
instructions to complete the setup.
To set up another email account, tap
→ Settings → Manage accounts →
.
Sending messages
Tap the email account to use, and then tap
subject, and message, and then tap .
at the bottom of the screen. Enter recipients,
Tap
to add a recipient from the contacts list.
Tap
to attach images, videos, contacts, memos, events, and others.
Tap →
message.
to insert images, events, contacts, location information, and others into the
Sending scheduled messages
→ Schedule email. Tick Schedule email, set a time and
While composing a message, tap
date, and then tap DONE. The device will send the message at the specified time and date.
• If the device is turned off at the scheduled time, is not connected to the network,
or the network is unstable, the message will not be sent.
• This feature is based on the time and date set on the device. The time and date
may be incorrect if you move across time zones and the network does not update
the information.
70
Communication
Reading messages
Select an email account to use, and new messages are retrieved. To manually retrieve new
messages, tap .
Tap a message to read.
Delete the message.
Mark the message as a reminder.
Add this email address to the
contacts list.
Open attachments.
Forward the message.
Reply to all recipients.
Go to the previous or next
message.
Reply to the message.
Tap the attachment tab to open attachments, and then tap DOWNLOAD to save it.
71
Communication
Gmail
Use this application to quickly and directly access the Google Mail service.
Tap Gmail on the Applications screen.
• This application may not be available depending on the region or service provider.
• This application may be labelled differently depending on the region or service
provider.
Sending messages
In any mailbox, tap
, enter recipients, a subject, and a message, and then tap
Tap
to attach images, videos, music, and others.
Tap
to add more recipients.
Tap
→ Save draft to save the message for later delivery.
Tap
→ Discard to start over.
Tap
→ Settings to change the Google Mail settings.
Tap
→ Help & feedback to access help information for the Google Mail.
→ Help & feedback → Feedback to report your opinions for application
Tap
development.
72
.
Communication
Reading messages
Delete themessage.
Keep the message for long-term
storage.
Mark the message as unread.
Mark the message as a reminder.
Add the email address to the
contacts list.
Preview attachment.
Reply to the message.
Forward the message.
Reply to all recipients.
Labels
Google Mail does not use actual folders, but uses labels instead. When Google Mail is
launched, it displays messages labelled Inbox.
Select a label in All labels to view messages in other labels.
To add a label to a message, select the message, tap
the label to assign.
→ Change labels, and then select
Hangouts
Use this application to chat with others.
Tap Hangouts on the Applications screen.
This application may not be available depending on the region or service provider.
Select a friend from the friends list or enter data to search and select a friend from the results
to start chatting.
73
Communication
Google+
Use this application to stay connected with people via Google’s social network service.
Tap Google+ on the Applications screen.
This application may not be available depending on the region or service provider.
Tap Everything to change the category, and then scroll up or down to view posts from your
circles.
Photos
Use this application to view and share images or videos via Google’s social network service.
Tap Photos on the Applications screen.
This application may not be available depending on the region or service provider.
Select one of the following categories:
• ALL: View all the images or videos that are taken or downloaded to the device.
• HIGHLIGHTS: View images or videos that are grouped by date or album. Tap to view
the rest of the images or videos in the group.
Then, select an image or video.
While viewing it, use one of the following icons:
• : Modify the image.
• : Share the image or video.
• : Delete the image or video.
74
Web & network
Internet
Use this application to browse the Internet.
Tap Internet on the Applications screen.
Viewing webpages
Tap the address field, enter the web address, and then tap Go.
Tap
to share or print the current webpage while viewing a webpage.
To change the search engine, tap the address field, and then tap the search engine icon next
to the web address.
Opening a new page
Tap
→ New Tab.
To go to another webpage, tap
, and then tap the page to select it.
Bookmarks
To bookmark the current webpage, tap
.
To open a bookmarked webpage, tap , and then select one.
75
Web & network
History
Tap → History to open a webpage from the list of recently-visited webpages. To clear the
→ Clear history.
history, tap
Saved pages
To view saved webpages, tap
.
Links
Tap and hold a link on the webpage to open it in a new page, save, or copy.
To view saved links, use Downloads. (p. 136)
Sharing webpages
→ Share via.
To share a webpage address with others, tap
To share a part of a webpage, tap and hold the desired text, and then tap Share via.
Chrome
Use this application to search for information and browse webpages.
Tap Chrome on the Applications screen.
This application may not be available depending on the region or service provider.
Viewing webpages
Tap the address field, and then enter a web address or search criteria.
Opening a new page
Tap
→ New tab.
To go to another webpage, tap Recent tabs.
76
Web & network
Searching the web by voice
Tap the address field, tap , speak a keyword, and then select one of the suggested keywords
that appear.
Syncing with other devices
Sync open tabs and bookmarks to use with Chrome on another device, when you are logged
in with the same Google account.
To view open tabs on other devices, tap
→ Recent tabs. Select a webpage to open.
Bluetooth
Bluetooth creates a direct wireless connection between two devices over short distances. Use
Bluetooth to exchange data or media files with other devices.
• Samsung is not responsible for the loss, interception, or misuse of data sent or
received via the Bluetooth feature.
• Always ensure that you share and receive data with devices that are trusted
and properly secured. If there are obstacles between the devices, the operating
distance may be reduced.
• Some devices, especially those that are not tested or approved by the Bluetooth
SIG, may be incompatible with your device.
• Do not use the Bluetooth feature for illegal purposes (for example, pirating copies
of files or illegally tapping communications for commercial purposes).
Samsung is not responsible for the repercussion of illegal use of the Bluetooth
feature.
To activate Bluetooth, on the Applications screen, tap Settings → CONNECTIONS →
Bluetooth, and then drag the Bluetooth switch to the right.
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Pairing with other Bluetooth devices
On the Applications screen, tap Settings → CONNECTIONS → Bluetooth → SCAN, and
detected devices are listed. Select the device you want to pair with, and then accept the
auto-generated passkey on both devices to confirm.
Sending and receiving data
Many applications support data transfer via Bluetooth. An example is Gallery. Open Gallery,
select an image, tap → Bluetooth, and then select one of the Bluetooth devices. After
that, accept the Bluetooth authorisation request on the other device to receive the image.
The transferred file is saved in the Download folder. If a contact is received, it is added to the
contacts list automatically.
Screen Mirroring
Use this feature to connect your device to a large screen with an AllShare Cast dongle or
HomeSync and then share your contents. You can also use this feature with other devices that
support the Wi-Fi Miracast feature.
• This feature may not be available depending on the region or service provider.
• Miracast-enabled devices that do not support High-bandwidth Digital Content
Protection (HDCP 2.X) may not be compatible with this feature.
• Some files may be buffered during playback, depending on the network
connection.
• To save energy, deactivate this feature when not in use.
• If you specify a Wi-Fi frequency, AllShare Cast dongles or HomeSync may not be
discovered or connected.
• If you play videos or games on a TV, select an appropriate TV mode to get the best
experience.
On the Applications screen, tap Settings → CONNECTIONS → Screen Mirroring. Select
a device, open or play a file, and then control the display with the keys on your device. To
connect to a device using a PIN, tap and hold the device name to enter the PIN.
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Samsung Link
Use this application to play content saved on remotely-located devices or web storage
services over the Internet. You can play and send multimedia files on your device to another
device or web storage service.
To use this application, you must sign in to your Samsung account and register two or more
devices. The registration methods may vary depending on the device type.
Tap Samsung Link on the Applications screen.
This application may not be available depending on the region or service provider.
When opening this application, all the content from your registered devices and storage
services will appear. You can browse and play them.
Sending files
Send files to other devices or upload them to web storage services. Tap
to select a device
→ Select,
or web storage and scroll left or right to select a media category. Then, tap
select files, and then tap .
Sharing files
Tap
to select a device or web storage and scroll left or right to select a media category.
→ Select, select files, tap , and then select a sharing method.
Then, tap
Playing files on a remote device
Tap
to select a device or web storage and scroll left or right to select a media category.
→ Select, select files, tap , and then select a device.
Then, tap
• Supported file formats may differ depending on connected devices as a media
player.
• Some files may be buffered while playing depending on the network connection.
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Managing contents on a web storage service
Select a web storage service, and then view and manage your files.
To transfer files between your device and a web storage service, tap
and then tap .
To register web storage services to the device, tap
service.
→
→ Select, select files,
, and then select a web storage
Group Play
Use this application to enjoy moments with your friends by sharing and playing content.
Create or join a Group Play session, and then share content, such as images or music.
Tap Group Play on the Applications screen.
• This application may not be available depending on the region or service provider.
• While using this application, you cannot access the Internet through the Wi-Fi
network.
Join a Group Play session.
Create a Group Play session.
Set whether or not to require a
group password.
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Creating a group for Group Play
When you create a Group Play session, other devices can join the session and share the
content.
When you use a password for a Group Play session, other devices must enter the password to
join the session. To use a password, tick Set group password.
Tap CREATE GROUP, set a password, and then use the following features:
• Share music: Connect two or more devices and use them to achieve a surround sound
effect when sharing music.
• Share images: Select images to share.
• Share video: Connect two or more devices to share a video or combine the devices
into a larger display. Each device displays parts of the video at the same time, which can
be played together, to create a large display showing the whole video. To activate this
while sharing a video.
feature, tap
• Share documents: Select documents to share.
• Play games and more: Play online games with friends.
Joining Group Play
Join a Group Play session created by another device.
• Tap JOIN GROUP, select a Group Play session to join, and then enter the password for the
group if necessary. Select a media category and the content that is currently being shared
will appear on the device.
• Activate the NFC feature. On the Home screen, touch the back of your device to the back
of another device that is opening a session. (p. 82)
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Using additional features in a Group Play session
While sharing content with other devices, use the following features:
• : Change the speaker settings for each connected device.
• →
: Adjust the volume.
• →
: Set the device to use all connected devices as stereo speakers.
• : Combine connected devices’ screens to show a larger display.
• : Spilt the combined screen.
• : Adjust the volume.
• : Write a note or draw on the screen. All participants can see what you create.
• : View all shared images in mosaic layout.
This feature is available when you selected more than two images.
• /
: Select more images or documents.
• : View the group participants.
NFC
Your device allows you to read near field communication (NFC) tags that contain information
about products. You can also use this feature to make payments and buy tickets for
transportation or events after downloading the required applications.
• The battery contains a built-in NFC antenna. Handle the battery carefully to avoid
damaging the NFC antenna.
• If the screen is locked, your device will not read NFC tags or receive data.
To activate the NFC feature, on the Applications screen, tap Settings → CONNECTIONS →
NFC. Drag the NFC switch to the right.
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Reading information from an NFC tag
Place the device near an NFC tag. The information from the tag will appear.
Making a purchase with the NFC feature
Before you can use the NFC feature to make payments, you must register for the mobile
payment service. To register or get details about the service, contact your service provider.
Touch the back of your device to the NFC card reader.
Sending data via Android Beam
Use the Android Beam feature to send data, such as webpages and contacts, to NFC-enabled
devices.
On the Applications screen, tap Settings → CONNECTIONS → NFC. Drag the Android Beam
switch to the right.
Select an item, find the location of the NFC antenna on the other device, touch the other
device’s antenna with your device’s antenna, and then tap your device’s screen.
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S Beam
Use this feature to send data, such as videos, images, and documents.
Do not send copyright-protected data via S Beam. Doing so may violate copyright
laws. Samsung is not responsible for any liabilities caused by the illegal use of
copyrighted data.
On the Applications screen, tap Settings → CONNECTIONS → S Beam, and then drag the S
Beam switch to the right.
Select a file, touch the back of your device to the back of the other device, and then tap your
device’s screen.
If both devices try to send data simultaneously, the file transfer may fail.
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WatchON
Use this application to connect to a TV to watch your favourite shows and movies.
Tap WatchON on the Applications screen.
You must first connect the device to a network and ensure that the device’s infrared port is
facing the TV.
Connecting to a TV
Connect to a TV to display the device’s screen onto a large surface and control the TV
remotely with the device.
Select a country, region, and broadcast service. Tap → Next, and then follow the on-screen
instructions to register the TV to the device. The steps vary depending on the options you
choose.
To connect to other devices, tap
→ Settings → My room → ADD DEVICES.
Watching TV
Select from the TV programme suggestions or select a category at the top of the screen.
Select a TV programme and then tap WATCH ON TV. The selected programme will show up
on the connected TV.
Tap and open the control panel to control the TV.
Setting programme reminders
Tap and select a time for a TV programme you want to watch. Select a programme, and
then tap REMIND ME.
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Music
Use this application to listen to music.
Tap Music on the Applications screen.
• Some file formats are not supported depending on the software installed on the
device.
• Some files may not play properly depending on the encoding method used.
Playing music
Select a music category, and then select a song to play.
Tap the album image at the bottom of the screen to open the music player screen.
Adjust the volume.
Search for other devices to play
the file.
Set the file as your favourite
song.
Turn on shuffle.
Change the repeat mode.
Open the playlist.
Add the song to a playlist.
Restart the currently-playing
song or skip to the previous
song. Tap and hold to move
backwards quickly.
Skip to the next song. Tap and
hold to move forwards quickly.
Pause and resume playback.
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→ Settings → Smart volume.
To listen to songs at equal volume levels, tap
When Smart volume is activated, the volume may end up louder than the device
volume level. Use caution to avoid long-term exposure to loud sounds to prevent
damage to your hearing.
Smart volume may not be activated for some files.
→ Settings →
To set a personalised sound while listening to songs with a headset, tap
Adapt Sound → On. When you turn the volume up to level 14 or higher, the adapt sound
option is not applied to music playback. If you turn the volume down to level 13 or lower, the
option is reapplied.
Setting a song as ringtone or alarm tone
To use the currently-playing song as ringtone or alarm tone, tap
option.
→ Set as, and select an
Listening to a song with others
To share the currently-playing song with others, tap
→ Play via Group Play.
Creating playlists
Make an own selection of songs.
→ Create playlist. Enter a title and tap CREATE. Tap
Tap PLAYLISTS, and then tap
select songs to include, and then tap DONE.
To add the currently-playing song to a playlist, tap
,
→ Add to now playing list.
Playing music by mood
Play music grouped by mood. The playlist is automatically created by the device.
→ Music square, and select a cell of mood. Or select multiple cells by dragging your
Tap
finger.
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Camera
Use this application to take photos or videos.
Use Gallery to view photos and videos taken with the device’s camera. (p. 96)
Tap Camera on the Applications screen.
• The camera automatically shuts off when unused.
• Make sure that the lens is clean. Otherwise, the device may not work properly in
some modes that require high resolutions.
Camera etiquette
• Do not take photos or videos of other people without their permission.
• Do not take photos or videos where legally prohibited.
• Do not take photos or videos in places where you may violate other people’s privacy.
Taking photos
Taking a photo
Tap the image on the preview screen where the camera should focus. When the subject is in
to take the photo.
focus, the focus frame turns green. Tap
View more options.
Switch to dual
camera mode.
Display current
mode.
Change the camera
settings.
Start taking a video.
Switch between the
front and rear
camera.
Change the
shooting mode.
Open Gallery to
view photos and
videos.
Select among
various effects that
are available.
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Shooting mode
Several photo effects are available.
Tap MODE, and then scroll up or down the screen at the right side of the screen.
• Auto: Use this to allow the camera to evaluate the surroundings and determine the ideal
mode for the photo.
• Beauty face: Take a photo with lightened faces for gentler images.
• Best photo: Take a series of photos, and then save the best one.
• Best face: Use this to take multiple group shots at the same time and combine them to
create the best possible image.
Tap
to take multiple photos. To get the best shot, hold the camera steady and remain
still while taking photos. When Gallery opens, tap the yellow frame on each face, and
choose the best individual pose for the subject. After choosing a pose for each individual,
tap to merge the images into a single photo, and save it.
• Sound & shot: Use this to take a photo with sound.
Tap
to take a photo. The device records a few seconds of audio after taking a photo.
While taking photos in this mode, sound is recorded by the internal microphone.
• Drama: Use this to take a series of photos and combine them to create an image that
shows trails of the movement.
To get the best shot, follow these tips. The device may not take photos properly in other
shooting conditions.
– – Hold the camera steady and remain still while taking photos.
– – Take photos of a subject that is moving in one direction.
– – Take photos with backgrounds that are free of moving objects.
– – Avoid taking photos of a subject and background with similar colours.
– – Avoid taking photos of a subject that is too close or too far away to fit within the
viewfinder or that is too long such as a bus or a train.
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• Animated photo: Use this to create animated photos from a video.
• Golf: Use this setting to take a radial image of a complete golf swing, combining several
images together to make one composite view.
• Rich tone (HDR): Use this to take photos without losing details in bright and dark areas.
• Eraser: Use this to erase the movements of moving subjects in the background.
Tap
to take a series of photos. The device erases traces of movement from a moving
subject. To restore the original photo, tap , and then tap the highlighted area.
To get the best shot, follow these tips.
– – Hold the camera steady and remain still while taking photos.
– – When taking photos of an object and background with similar colours, the camera
may not recognise all of the movement.
– – When taking photos of a subject that is moving very little or moving a great deal, the
camera may not recognise all of the movements.
– – If there are multiple subjects moving in the background, the camera may not
recognise all of the movement.
• Panorama: Take a photo composed of many photos strung together.
To get the best shot, follow these tips.
– – Move the camera slowly in one direction.
– – Keep the camera’s viewfinder within the guide frame.
– – Avoid taking photos of a subject in front of unrecognisable backgrounds, such as
empty skies or plain walls.
• Surround shot: Use this to take a 360-degree panoramic photo.
• Sports: Use this setting for fast-moving subjects.
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Panoramic photos
A panoramic photo is a wide landscape image consisting of multiple shots.
Tap MODE → Panorama.
Tap
and move the camera in one direction. When the blue frame aligns with the
viewfinder, the camera automatically takes another shot in a panoramic sequence. To stop
.
shooting, tap
If the viewfinder is out of the direction, the device stops shooting.
Applying filter effects
Use the filter effects to take unique photos or videos.
Tap
and select a filter effect. The available options vary by mode.
Taking videos
Taking a video
Tap
to take a video. To pause recording, tap
. To stop recording, tap
.
Press the Shutter button to take photos while taking a video.
While recording, use the following actions:
• To change the focus, tap where you want to focus. To focus on the centre of the screen,
tap .
• To capture an image from the video while recording, tap
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Recording mode
Tap
→
to change the recording mode.
• Normal: Use this mode for normal quality.
• Limit for MMS: Use this mode to lower the recording quality for sending via messages.
• Slow motion: Use this mode to take a video of a moving subject. The device will play the
video in slow motion.
• Fast motion: Use this mode to take a video of a moving subject. The device will play the
video in fast motion.
• Smooth motion: Use this mode to take a video of a moving subject. The device will play
the video in high quality.
Zooming in and out
Use one of the following methods:
• Use the Volume button to zoom in or out.
• Spread two fingers apart on the screen to zoom in, and pinch to zoom out.
The zoom in/out effect is available when using the zoom feature while shooting
video.
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Dual Camera mode
When you take a landscape photo with the rear camera, the photo or video captured by the
front camera appears in an inset window, or vice versa. Use this feature to take a beautiful
landscape photo and a self-portrait simultaneously.
Tap
to switch to dual camera mode. Tap
to take a photo or tap
to take a video.
Tap to resize it or
move the location.
Select among
various styles that
are available.
• You can record videos in dual camera mode for up to 5 minutes in Full HD and up
to 10 minutes in HD.
• While taking videos in this mode, sound is recorded by the internal microphone.
Share shot
Tap
→
, and then select one of the following:
• Share shot: Send a photo directly to another device via Wi-Fi Direct or NFC.
• Buddy photo share: Set the device to recognise a person’s face that you have tagged in a
photo and send it to that person.
• ChatON photo share: Send a photo to another device via ChatON.
• Remote viewfinder: Set a device to control the camera remotely.
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Controlling the camera remotely
Set a device as a viewfinder to control the camera remotely.
Tap → → Remote viewfinder, and then connect the device and the camera using Wi-Fi
to take a photo remotely using the device as a viewfinder.
Direct or NFC. Tap
Configuring settings for Camera
Tap to configure settings for Camera. Not all of the following options are available in both
still camera and video camera modes. The available options vary depending on the mode
used.
• Photo size / Video size: Select a resolution. Use higher resolution for higher quality. But it
takes up more memory.
• Burst shot: Take a series of photos of moving subjects.
• Tap to take pics: Tap the image on the preview screen to take photos.
• Face detection: Set the device to recognise people’s faces and help you take photos of
them.
• Metering modes: Select a metering method. This determines how light values are
calculated. Centre-weighted measures background light in the centre of the scene. Spot
measures the light value at a specific location. Matrix averages the entire scene.
• ISO: Select an ISO value. This controls camera light sensitivity. It is measured in filmcamera equivalents. Low values are for stationary or brightly-lit objects. Higher values are
for fast-moving or poorly-lit objects.
• Video stabilisation: Activate or deactivate anti-shake. Anti-shake helps focus when the
camera is moving.
• Smart stabilisation: Set the device to automatically detect darker conditions and adjust
the brightness of the photo without the flash.
• Save as: Set the device to delete the original photo when taking photos with rich tone
mode.
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• Audio zoom: Make the sound from the zoomed subject louder while recording.
• Location tag: Attach a GPS location tag to the photo. Activate this feature when taking
photos to create albums in Story Album.
• To improve GPS signals, avoid shooting in locations where the signal may be
obstructed, such as between buildings or in low-lying areas, or in poor weather
conditions.
• Your location may appear on your photos when you upload them to the Internet.
To avoid this, deactivate the GPS tag setting.
• Review pics/videos: Set the device to show photos or videos after taking them.
• Volume key: Set the device to use the Volume button to control the shutter or zoom
function.
• Timer: Use this for delayed-time shots.
• White balance: Select an appropriate white balance, so images have a true-to-life colour
range. The settings are designed for specific lighting situations. These settings are similar
to the heat range for white-balance exposure in professional cameras.
• Exposure value: Change the exposure value. This determines how much light the
camera’s sensor receives. For low-light situations, use a higher exposure.
• Guidelines: Display viewfinder guides to help composition when selecting subjects.
• Flash: Activate or deactivate the flash.
• Voice control: Set the camera to take photos with voice commands.
• Contextual filename: Set the camera to display contextual tags. Activate this to use Tag
Buddy in Gallery and Story Album.
• Save as flipped: Invert the image to create a mirror-image of the original scene.
• Storage: Select the memory location for storage.
• Reset: Reset the camera settings.
Shortcuts
Reorganise shortcuts for easy access to the camera’s various options.
Tap
→ Edit quick settings.
Tap and hold an option and drag it to a slot at the top of the screen. The other icons can be
moved within the list by tapping and dragging them.
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Gallery
Use this application to view images and videos.
Tap Gallery on the Applications screen.
• Some file formats are not supported depending on the software installed on the
device.
• Some files may not play properly depending on the encoding method used.
Viewing images
Launching Gallery displays available folders. When another application, such as Email, saves
an image, the Download folder is automatically created to contain the image. Likewise,
capturing a screenshot automatically creates the Screenshots folder. Select a folder to open
it.
In a folder, images are displayed by creation date. Select an image to view it in full screen.
Scroll left or right to view the next or previous image.
Zooming in and out
Use one of the following methods to zoom in an image:
• Double-tap anywhere to zoom in.
• Spread two fingers apart on any place to zoom in. Pinch to zoom out, or double-tap to
return.
Viewing images using the motion feature
Use the motion feature to execute a function with particular motion.
On the Applications screen, tap Settings → CONTROLS → Motions, drag the Motions switch
to the right, and then turn on the switch for each feature.
To stop using a motion feature, turn off the switch for the feature.
Playing videos
Video files show the
icon on the preview. Select a video to watch it and tap
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Trimming segments of a video
Select a video, and then tap . Move the start bracket to the desired starting point, move the
end bracket to the desired ending point, and then save the video.
Editing images
When viewing an image, tap
and use the following functions:
• Favourite: Add to the favourites list.
• Slideshow: Start a slideshow with the images in the current folder.
• Photo frame: Use this to add a frame and a note to an image. The edited image is saved
in the Photo frame folder.
• Photo note: Use this to write a note on the back of the image.
• Print: Print the image by connecting the device to a printer. Some printers may not be
compatible with the device.
• Rename: Rename the file.
• Buddy photo share: Send the image to a person whose face is tagged in the image.
• Rotate left: Rotate anticlockwise.
• Rotate right: Rotate clockwise.
• Crop: Resize the blue frame to crop and save the image in it.
• Set as: Set the image as wallpaper or a contact image.
• Details: View image details.
• Settings: Change the Gallery settings.
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Modifying images
When viewing an image, tap
and use the following functions:
• Rotate: Rotate the image.
• Crop: Crop the image.
• Colour: Adjust the saturation or brightness of the image.
• Effect: Apply effects to the image.
• Portrait: Correct red-eye, adjust and retouch faces, or make background blurry.
• Sticker: Attach stickers.
• Drawing: Draw on the image.
• Frame: Apply frames to the image.
Favourite images
→ Favourite to add the image to the favourites list.
When viewing an image, tap
Making image collages
→ Create collage, select two to four images, and then tap DONE. Select a
In a folder, tap
style at the bottom of the screen, and then tap .
To add images, tap
→
To delete images, tap
.
.
To change the split type, tap .
Deleting images
Use one of the following methods:
• In a folder, tap
→ Select item, select images, and then tap
• When viewing an image, tap
.
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Sharing images
Use one of the following methods:
• In a folder, tap
→ Select item, select images, and then tap
or share them via social network services.
• When viewing an image, tap
to send them to others
to send it to others or share it via social network services.
Setting as wallpaper
When viewing an image, tap
contact.
→ Set as to set the image as wallpaper or to assign it to a
Tagging faces
→ Settings, and then tick Face tag. A yellow frame appears around the recognised
Tap
face. Tap the face, tap Add name, and then select or add a contact.
When the face tag appears on an image, tap the face tag and use available options, such as
making calls or sending messages.
Face recognition may fail depending on the face angle, face size, skin colour, facial
expression, light conditions, or accessories the subject is wearing.
Using Tag buddy
→ Settings → Tag buddy, and then drag the Tag buddy switch to the right to
Tap
display a contextual tag (weather, location, date, and person’s name) when opening an image.
Organising with folders
Create a folder to organise images or videos stored in the device. You can copy or move files
from one folder to another.
To create a new folder, tap . Enter a name for the folder, tap OK, and then tick images or
videos. Tap and hold any selected image or video, drag it to the new folder, and then tap
DONE. Tap COPY to copy or MOVE to move.
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Story Album
Use this application to create your own digital album to keep your stories by organising the
images neatly and automatically.
Tap Story Album on the Applications screen.
To start Story Album, you need to download and install the application. Tap Install, and then
follow the on-screen instructions.
You may incur additional charges when downloading this application via the mobile
network. To avoid additional charges, contact your service provider.
Creating story albums
Create story albums by selecting images from Gallery or images sorted by tag information.
Tap
, and then select an option.
Select images from Gallery.
Select images by tag
information.
Creating albums from Gallery
Tap From Gallery, select a folder, select images, and then tap DONE. Enter a title for the
album, select a theme and a cover image, and then tap CREATE.
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Creating albums by tag information
Create albums by sorting photos by tag information, such as the location where an image
was taken, subjects, or time.
Tap By tag information, and then set the following tag options:
• Location: Specify a location. The device sorts images from the location. To use location
tags, activate the GPS tag setting in Camera before taking photos. (p. 95)
• People: Select people from tagged images. The device sorts images taken with the
people. To use people tags, add tags to images in Gallery. (p. 95)
• Time: Specify a period of time. The device sorts images taken during the period you set.
After the setting is finished, tap FIND PICTURES. Enter a title for the album, select a theme,
and then tap CREATE.
Viewing story albums
Select a story album. The cover image appears on the first page. Scroll left or right to view
images in the story album.
On a page of the album, tap
depending on the page.
and use the following functions. The available options vary
• Edit title: Rename the album.
• Add content: Add more content to the current page.
• Remove content: Delete content on the current page.
• Edit: Change the layout of the current page.
• Change theme: Change the theme for the album.
• Change cover image: Change the cover image of the album.
• Slideshow: Start a slideshow with the images in the current album.
• Share via: Send the album to others.
• Export: Export the album to other storage locations.
• Print: Print the image by connecting the device to a printer. Some printers may not be
compatible with the device.
• Order photo book: Place an order for a printed album.
• Delete page: Delete the page.
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Editing images
Tap the image of the page in an album.
Delete the image.
Add a caption.
Send the image to others.
Select among various effects
that are available.
Tap
, and then use the following functions:
• Slideshow: Start a slideshow or change the slideshow settings.
• Set as cover: Set the image as an album cover image.
• Rotate left: Rotate the image anticlockwise.
• Rotate right: Rotate the image clockwise.
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Creating albums with recommended photos
When you take multiple photos in a location, the device suggests creating a new album
based on the location. This feature helps you create photo albums conveniently when you
have daily events or travel.
Setting your home city
Set your home city to let the device recognise whether you at home or travelling. The device
suggests creating event or travel albums based on your location. For example, when taking
photos outside of the home city, the device suggests creating a travel album.
Tap
→ Settings → Home city, select a setting method, and then tap SAVE.
Setting a minimum number of photos
→ Settings, and then drag the switch next to an album type under Suggestions to
Tap
the right. Select the album type, and then set the minimum number of photos.
When you take photos that meet the criteria you set, the device will suggest creating an
album.
The device will recommend creating story albums when you surpass the preset
specified number of photos in a single day.
Creating an event or travel album
Tap → From suggestions. Select an album, enter a title for the album, and then tap
CREATE.
Video
Use this application to play video files.
Tap Video on the Applications screen.
• Some file formats are not supported depending on the device's software.
• Some files may not play properly depending on how they are encoded.
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Media
Playing videos
Select a video to play.
Search for other
devices to play the file.
Adjust the volume.
Move forwards or
backwards by
dragging the bar.
Skip to the next
video. Tap and hold
to move forwards
quickly.
Change screen ratio.
Switch to floating
screen mode.
Restart the current
video or skip to the
previous video. Tap
and hold to move
backwards quickly.
Pause and resume
playback.
To customise the control panel location during playback, tap
controller, and then tap CLOSE.
→ Settings, tick Mini
This feature is available only in landscape orientation.
Deleting videos
Tap
→ Delete, select videos, and then tap DELETE.
Sharing videos
Tap
→ Share via, select videos, tap DONE, and then select a sharing method.
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Using Popup Video player
Use this feature to use other applications without closing the video player. While watching
videos, tap to use the pop-up player.
Spread two fingers apart on the screen to enlarge the player or pinch to reduce it. To move
the player, drag the player to another location.
YouTube
Use this application to watch videos from the YouTube website.
Tap YouTube on the Applications screen.
This application may not be available depending on the region or service provider.
Watching videos
Tap
, and then enter a keyword. Select one of the returned search results to watch a video.
Tap the screen, tap
screen.
, and then rotate the device to landscape orientation to display full
Sharing videos
Select the video to view, tap
, and then select a sharing method.
Uploading videos
Tap → Uploads →
, select a video, enter information for the video, and then tap
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Media
My Magazine
Use this application to make your own social magazine.
On the Home screen, flick your finger up from the bottom of the screen.
When running My magazine for the first time, tap NEXT, read and agree to the terms
and conditions, and then tap START.
To set up your magazine, tap , and then tick categories. Tap , select new topics, and then
tap .
Flick left or right to change the category, flick up or down to turn over magazine pages, and
then select an article to read.
While viewing a page, tap
to use the following icons:
• : Make a call.
• : Launch Camera.
• : Send a message.
• : Launch Google search.
• : Open the web browser.
• : Open the Home screen.
Flipboard
Use this application to access your personalised magazines.
Tap Flipboard on the Applications screen.
This application may not be available depending on the region or service provider.
When you launch this application for the first time or restart it after performing a data reset,
follow the on-screen instructions to finish the setup.
On the Flipboard main screen, select from various news articles and subscriptions.
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Media
SketchBook for Galaxy
Use this application to create a quick concept or sketch out your idea for a project.
On the Applications screen, tap SketchBook for Galaxy.
Use artistic tools to draw and paint your digital art. The image is saved in Gallery →
SketchBookPreview.
To start SketchBook for Galaxy, you need to download and install the application. Tap Install,
and then follow the on-screen instructions.
• This application may not be available depending on the region or service provider.
• You may incur additional charges when downloading this application via the
mobile network. To avoid additional charges, contact your service provider.
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Application & media stores
Play Store
Use this application to purchase and download applications and games that are able to run
on the device.
Tap Play Store on the Applications screen.
This application may not be available depending on the region or service provider.
Installing applications
Browse applications by category, or tap
to search with a keyword.
Select an application to view information. To download it, tap INSTALL. If there is a charge
for the application, tap the price, and follow on-screen instructions to complete the purchase
process.
• When a new version is available for any installed application, an update icon
appears at the top of the screen to alert you to the update. Open the notifications
panel and tap the icon to update the application.
• To install applications that you downloaded from other sources, on the
Applications screen, tap Settings → GENERAL → Security → Unknown sources.
Uninstalling applications
Uninstall the applications purchased from Play Store.
→ My apps, select an application to delete in the list of installed applications, and
Tap
then tap UNINSTALL.
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Application & media stores
Samsung Apps (Galaxy Apps)
Use this application to purchase and download dedicated Samsung applications. For more
information, visit apps.samsung.com.
Tap Samsung Apps (Galaxy Apps) on the Applications screen.
This application may not be available depending on the region or service provider.
Installing applications
Browse applications by category. Tap
To search for an application, tap
search field.
to select a category.
at the top of the screen, and then enter a keyword in the
Select an application to view information. To download it, tap Install. If there is a charge for
the application, tap the price, and follow on-screen instructions to complete the purchase
process.
Play Books
Use this application to read and download book files.
Tap Play Books on the Applications screen.
This application may not be available depending on the region or service provider.
Play Movies & TV
Use this application to watch, download, and rent movies or TV shows.
Tap Play Movies & TV on the Applications screen.
This application may not be available depending on the region or service provider.
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Application & media stores
Play Games
Use this application to download and play games.
Tap Play Games on the Applications screen.
This application may not be available depending on the region or service provider.
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Utilities
S Note
Use this application to create a note using multimedia files or voice memos.
Tap S Note on the Applications screen.
Creating notes
When running S Note for the first time, tap NEXT to set the default cover and template.
Follow the on-screen instructions to complete the setup.
Composing notes
Create notes with enriched content by adding multimedia files or voice memos.
Tap
to write or draw on the screen, or tap
to enter text with the keyboard.
Handwriting mode
Save
Eraser mode
S Pen and finger mode/S Pen
only mode
Text mode
Undo/Redo
Photo note
Selection mode
Add page
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When using the templates that have image frames, tap an image frame, and then tap Images
or Take picture to add an image.
To delete a frame, tap the frame, and then tap Delete.
When jotting down a note, tap
colour.
once more to change the pen type, line thickness, or pen
Save the current setting as a pen
profile.
Change the pen type.
Change the line thickness.
Change the pen colour.
Add a new colour based on the
colour picker.
To zoom in or out, spread two fingers apart or pinch them.
To use more options, tap
.
Using the eraser tool
A drawn line is not recognised as a series of dots but short strokes. For this reason, you can
select a whole line and delete, move, or transform it. However, you may happen to even erase
unintended part of a line, or may not able to erase intensive or overlapped lines when using
the eraser tool.
To reduce the case of erasing unintended parts, adjust the eraser’s size by tapping
→
.
To clear the note, tap CLEAR ALL.
Even with a smaller eraser, you may not be able to precisely erase the intended part.
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Editing handwritten notes
Select a handwritten note to cut, move, resize, or transform it. When jotting down or drawing
a note, tap . Then, tap the note or draw a line around it to select and edit it.
To move the note to another location, select the note, and then drag it to a new location.
To resize the note, select the note, and then drag the frame handle.
With a handwritten note selected, use the following options:
• Properties: Change the note properties such as layout, size, colour, or thickness.
• Transform into: Convert a drawn shape or handwritten note to a well-organised one.
• Cut: Cut the note. To paste it to another location, tap and hold the location, and then tap
Paste.
• Copy: Copy the note. To paste it to another location, tap and hold the location, and then
tap Paste.
• Delete: Delete the note.
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Inserting multimedia files
→ Insert to insert images, videos, voice memos, and more.
Tap
Inserting an idea sketch
→ Insert → Idea Sketch, and then write a keyword or select a category to search for
Tap
images.
To add your own sketches to the list, tap
, and then draw an image in the sketch panel.
Inserting an image or video with frame
→ Insert → Image or Video → Take picture in drawn frame or Record video on
Tap
canvas.
Draw a frame on the note, and then tap inside the frame with the S Pen or your finger to take
a photo or video.
Inserting map information
Tap
tap
→ Insert → Maps, scroll through the maps or tap
to search for a place, and then
.
• To view the location in full screen, tap the map, and then tap Open map.
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Creating and managing charts
Making a table
→ Insert → Easy chart → Table, set the number of rows and columns for the table,
Tap
and then tap DONE.
• To enter data in the table, tap a table cell.
• To add or delete columns, tap
• To add or delete rows, tap
→ Add column or Delete column.
→ Add row or Delete row.
Making a chart
→ Insert → Easy chart, and then select a chart type. Then, draw
To make a chart, tap
bars, lines, or dividers on the chart.
To make a chart from the data in the table, tap the table, tap Edit chart →
select a chart type.
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Utilities
Editing a chart
To edit a chart, tap a chart or table, tap Edit chart, and then use the following options:
• Tap
at the top left of the screen to change the chart type.
• Tap an item, tap
, and then edit values.
The available options may vary depending on the chart type.
Viewing note pages
When viewing pages, tap
to use the following options:
• Delete page: Delete the page.
• Print: Print the image by connecting the device to a printer. Some printers may not be
compatible with the device.
• Save as: Save the page with a different name.
• Set as: Set the page as wallpaper or a contact image.
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Viewing pages preview
Drag downwards a note to preview the pages above the note.
Tap
on the note cover to access the following options:
• Delete: Delete the note.
• Share via: Share the note with others.
• Export: Export the note as an image file or a PDF file.
• Rename: Rename the note.
• Edit cover: Change the note cover.
• Add to favourites: Add the note to the favourites list.
• Lock: Lock the note so that others cannot view it.
• Add shortcut to home: Add a shortcut to the note on the Home screen.
Searching for notes
Use this feature to search for a note by entering search criteria, such as names, tags, text, or
handwritten words.
Tap
, tap the search field at the top of the screen, and then enter search criteria.
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Utilities
Action Memo
Use this application to compose a handwritten memo and quickly perform one of the useful
features provided with Action Memo.
Tap Action Memo on the Applications screen. Alternatively, tap Action memo on the air
command.
1 Write or draw a memo.
2 Tap .
The entire memo will be selected. If you want to use specific information from the
memo, tap the outside of the selected area to deselect the memo and draw around the
information to use it.
Erase the memo.
Save the memo.
Write a memo or change the pen
colour.
Access additional options.
Discard the memo.
Select an input.
Add the memo as a widget to
the Home screen.
Available functions for the
selected memo information
Edit the memo as S Note file.
Adjust the size of the memo pad.
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3 Select an application to use with the selected memo information.
The selected application will launch from Action memo.
Create a task.
Make a call.
Create a contact.
Search for a location.
Send a message.
Search the web.
Send an email.
Viewing memos
On the Action memo screen, tap → View action memo list. Select a memo to view and edit
it.
Adding Action memo widgets on the Home screen
After composing a memo, tap and hold , and then drag the memo to an empty area on the
Home screen. An Action memo widget is added to the Home screen and you can view and
edit the memo.
Editing a memo as S Note file
While composing a memo, tap to open S Note and edit the memo in it. The same pen
colour that you were using in Action memo will be applied in S Note.
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S Planner
Use this application to manage events and tasks.
Tap S Planner on the Applications screen.
Creating events or tasks
Tap
, and then use one of the following methods:
• Add event: Enter an event with an optional repeat setting.
• Add task: Enter a task with an optional priority setting.
To add an event or task more briefly, tap a date to select it and tap it again.
Enter a title and specify which calendar to use or sync with. Then tap VIEW MORE OPTIONS
to add more details, such as how often the event repeats, when it has an advance alert, or
where it takes place.
Invite others to the event by sending a message or email. Enter the phone number or email
address to the Participants field, or tap to open the contacts list.
Attach a map showing the location of the event. Enter the location in the Location field, tap
next to the field, and then pinpoint the precise location by tapping and holding on the
map that appears.
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Syncing with Google Calendar
On the Applications screen, tap Settings → GENERAL → Accounts → Google under My
accounts → a Google account, tick Sync Calendar.
To manually sync for updating, on the Applications screen, tap S Planner →
To display synced events or tasks, tap
→ Sync now.
→ Calendars, and then tick the Google account.
Handwriting on month view
On the month view screen, tap
in portrait mode only.
to activate this feature. This is available in month view and
Changing calendar type
Tap , and then select one from among different types of calendars including year, month,
week, and others.
Searching for events or tasks
Tap
→ Search, and then enter a keyword to search for.
To view today’s events or tasks, tap TODAY at the top of the screen.
Deleting events or tasks
Tap
→ Delete, select events or tasks, and then tap DONE.
Sharing events or tasks
Select an event or task, tap
, and then select a sharing method.
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Drive
Use this application to create and edit documents and share them with others via Google
Drive storage. When you create documents or upload files to Google Drive, your device
automatically syncs with the web server and any other computer with Google Drive installed.
Access your files without transferring or downloading.
Tap Drive on the Applications screen.
This application may not be available depending on the region or service provider.
Dropbox
Use this application to save and share files with others via the Dropbox cloud storage. When
you save files to Dropbox, your device automatically syncs with the web server and any other
computers that have Dropbox installed.
Tap Dropbox on the Applications screen.
This application may not be available depending on the region or service provider.
Once Dropbox is activated, tap Turn on Camera Upload to upload photos and videos taken
with the device’s camera to Dropbox automatically. To view the uploaded photos or videos,
tap . To share or delete files or create albums, tap , and then select files.
To upload files to Dropbox, tap →
To open files in Dropbox, select a file.
While viewing images or videos, tap
favourites list, tap .
→ Upload here → Photos or videos or Other files.
to add it to the favourites list. To open files in the
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Cloud
Use this feature to sync files or back up settings and application data with your Samsung
account or Dropbox.
On the Applications screen, tap Settings → GENERAL → Cloud.
This feature may not be available depending on the region or service provider.
Syncing with the Samsung account
Tap your Samsung account or Sync settings to sync files.
Backing up or restoring data
Tap Backup to back up or tap Restore to restore data with your Samsung account.
Syncing with Dropbox
Tap Link Dropbox account, and then enter the Dropbox account. Follow the on-screen
instructions to complete the setup.
Once you sign in, tap Allow and the device automatically syncs files with Dropbox whenever
you make some changes.
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Clock
Use this application to set alarms, check the time of many major cities in the world, measure
the duration of an event, or set a timer.
Tap Clock on the Applications screen.
Turn this alarm on or off.
Alarm
Setting alarms
Tap , set a time for the alarm to go off, select days for the alarm to repeat, and then tap
DONE. You can also set an alarm by writing numbers with the S Pen.
• Location alarm: Set a location. The alarm goes off only when you are in the location.
• Snooze: Set an interval and the number of times for the alarm to repeat after the preset
time.
• Smart alarm: Set a time for the alarm to go off before the preset time.
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Stopping alarms
Drag outside the large circle to stop an alarm. Drag
the alarm after a specified length of time.
outside the large circle to repeat
Deleting alarms
Tap and hold the alarm, and then tap Delete.
World clock
Creating clocks
Tap
, and then enter a city name or select a city from the cities list.
To apply summer time, tap and hold a clock, and then tap DST settings.
Deleting clocks
Tap and hold the clock, and then tap Delete.
Stopwatch
Tap START to time an event. Tap LAP to record lap times.
Tap RESET to clear lap time records.
Timer
Set the duration, and then tap START.
Drag
outside the large circle when the timer goes off.
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Calculator
Use this application for simple or complex calculations.
Tap Calculator on the Applications screen.
Rotate the device to landscape orientation to display the scientific calculator. If Screen
→ Scientific calculator.
rotation is disabled, tap
To see the calculation history, tap
To clear the history, tap
to hide the keypad.
→ CLEAR HISTORY.
S Health
Use this application to monitor your health by managing intake or burnt calories.
Tap S Health on the Applications screen.
Starting S Health
When opening this application for the first time, follow the on-screen instructions, and then
enter your physical statistics to complete the setup.
Based on your physical statistics, the device calculates your basal metabolic rate
(BMR) and recommends a daily caloric intake. The recommendation may not be
accurate for all ages, body compositions, or nutritional needs.
S Health main screen
You can view the key information from S Health menus and use shortcuts to directly access S
Health menus.
Tap
→ Main screen.
To access more information about S Health functions, open the S Health main screen
→ Help.
and tap
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Utilities
Additional information
• The purpose for such data collection is limited to providing the service that you have
requested, including providing additional information to enhance your wellness, back
up/sync data, data analysis and statistics or to develop and provide better services.
(But if you sign in to your Samsung account from S Health, your data may be saved on
the server for data backup purposes.) Personal information may be stored until the
completion of such purposes. You can delete personal data stored by S Health by using
the Reset data option in the Settings menu. To delete any data you have shared with
social networks or transferred to storage devices, you must delete them separately.
• You assume full responsibility for the inappropriate use of data shared on social networks
or transmitted to others. Use caution when sharing your personal data with others.
• If the device is connected to measuring devices, verify the communication protocol to
confirm proper operation. If you use a wireless connection, such as Bluetooth or ANT+,
the device may be affected by electronic interference from other devices. Avoid using the
device near other devices that transmit radio waves.
• The content used in the S Health application may vary depending on the software
version of the application. The services provided with the application are subject to
change or the cancellation of support without prior notice.
• Available S Health functions and services may vary depending on the local laws and
regulations in your region.
• Some functions of S Health may not be provided depending on your region.
• S Health functions are intended for fitness and informational purposes only and is not
intended for use in the diagnosis of disease or other conditions, or in the cure, mitigation,
treatment, or prevention of disease.
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S Translator
Use this application to translate text into other languages.
Tap S Translator on the Applications screen.
To start S Translator, you need to download and install the application. Tap Install, and then
follow the on-screen instructions.
You may incur additional charges when downloading this application via the mobile
network. To avoid additional charges, contact your service provider.
Voice Recorder
Use this application to record or play voice memos.
Tap Voice Recorder on the Applications screen.
Recording voice memos
Tap to start recording. Speak into the microphone at the top of the device. Tap
recording. Tap to finish recording.
While recording a voice memo, tap
to pause
to insert a bookmark.
Recording elapsed time
Display the list of voice memos.
Change the recording mode.
Start recording.
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Changing the recording mode
Change the recording mode to record voice memos more clearly with predefined settings for
various situations.
Tap
and select one of the recording modes.
Playing voice memos
Select a voice memo to play.
• : Trim the voice memo.
• : Set a portion of the recording for looped play.
• : Adjust the playback speed.
• : Skip a silent portion in the voice memo.
• : Make bookmarks in the voice memo.
• : Pause playback.
• /
: Skip to the previous or next voice memo.
→ Select → Select the voice memo →
To send a voice memo to others, tap
select a sharing method.
Managing voice memos
In the list of voice memos, tap
and select one of the following:
• Sort by: Sort memos by date, title, or category.
• Edit categories: Add, delete, or rename categories.
• Settings: Change the voice recorder settings.
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Utilities
Saving files with contextual tags
In the list of voice memos, tap
→ Settings, and then tick Contextual filename.
Managing categories
Creating a category
In the list of voice memos, tap
colour, and then tap OK.
→ Edit categories →
. Enter a category name, select a
Changing a category
→ Select → Select the voice memo → → Change
In the list of voice memos, tap
category, and then select a category to change.
Viewing the bookmarks list
While playing a voice memo that has bookmark points, tap
details.
→ Bookmarks to view the
S Voice
Use this application to command the device by voice to perform various features.
Tap S Voice on the Applications screen. Alternatively, press the Home button twice.
• This application may not be available depending on the region or service provider.
• This application is not supported in some languages.
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Here are several examples of spoken commands:
• Open music
• Launch calculator
• Call Lulu mobile
• Dial Lulu work
• Check schedule
Tips for better voice recognition
• Speak clearly.
• Speak in quiet places.
• Do not use offensive or slang words.
• Avoid speaking in dialectal accents.
The device may not recognise your commands or may perform unwanted commands
depending on your surroundings or how you speak.
Hands-free mode
In hands-free mode, the device will read content aloud when you have incoming calls,
messages, and notifications so you can use the device without hands while driving. For
example, the device will read aloud the caller’s name or phone number when a call comes in.
To activate hands-free mode, say “Hands-free mode on” or tap
mode.
→ Turn on Hands-free
To activate hands free mode automatically in specific places, in hands-free mode, tap
Connect to vehicle → Select method.
→
Deactivate hands-free mode when not in use to prevent the device from reading
→ Turn off Hands-free mode.
content aloud. To deactivate hands-free mode, tap
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Waking up the device with voice
When the screen is turned off, you can launch S Voice with a voice command. Say “Hi Galaxy”
to the device to launch S Voice.
To activate this feature, tap
right.
→ Settings, and then drag the Voice wake-up switch to the
Using wake-up commands on the locked screen
On the locked screen, you can use various functions with preset wake-up commands.
To activate this feature, on the Applications screen, tap Settings → DEVICE → Lock screen,
and then drag the Wake up in lock screen switch to the right.
S Finder
Use this application to search for a wide variety of items on the device, including emails,
documents, images, music, applications, and more.
Tap and hold
to launch S Finder.
Tap the search field, and then enter search criteria. Alternatively, tap , and then speak a
keyword to search for. You can also use this feature to search for handwritten content in the
device.
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Google
Use this application to search not only the Internet, but also applications and their contents
on the device as well.
Tap Google on the Applications screen.
This application may not be available depending on the region or service provider.
Searching the device
Tap the search field, and then enter a keyword. Alternatively, tap , and then speak a
keyword.
If no results are returned from the applications, the web browser appears, displaying the
search results.
Search scope
To select what applications to search, tap
items to search for.
→ Settings → Phone search, and then tick the
Google Now
Launch Google search to view Google Now cards that show the current weather, public
transit info, your next appointment, and more when you are most likely to need it.
Join Google Now when opening Google search for the first time. To change Google Now
settings, tap Settings, and then drag the Google Now switch to the left or right.
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Voice Search
Use this application to search webpages by speaking.
Tap Voice Search on the Applications screen.
This application may not be available depending on the region or service provider.
Speak a keyword or phrase when Speak now appears on the screen.
Scrapbook
Use this application to create your own digital scrapbook with content from webpages,
videos, and more.
Tap Scrapbook on the Applications screen.
This application may not be available depending on the region or service provider.
Viewing scrapbooks
Tap
→ Edit category, select a layout from the list, enter a name, and then tap DONE.
Collecting items
When there is content you want to collect, such as a part of a webpage, open the air
command panel and tap Smart select or Image clip. Once you select the content, tap
select a category, and then tap .
,
Viewing items
Select a category, and then select an item. While viewing an item, tap the link to go to the
source.
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My Files
Use this application to access all kinds of files stored in the device, including images, videos,
songs, and sound clips.
Tap My Files on the Applications screen.
Viewing files
Select a category and then tap a folder to open it. To view the uploaded photos or videos in
Dropbox, tap Dropbox, and then sign in to your Dropbox account.
In a folder, tap
, and then use one of the following options:
• Select item: Select files or folders.
• Create folder: Create a folder.
• View as: Change the view mode.
• Sort by: Sort files or folders.
• Add shortcut: Add a shortcut of the folder to the shortcuts area.
• Settings: Change the file manager settings.
Searching for a file
Tap
, and then enter search criteria.
Adding shortcuts to folders
Add a shortcut of frequently-used folders to the shortcuts area. Tap
OK, select a folder, and then tap DONE.
→ Add shortcut →
Adding FTP server shortcuts to the device
→ Add FTP → OK, enter details
Add an FTP server shortcut to the shortcuts area. Tap
such as server address, user name, and password, and then tap DONE.
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Downloads
Use this application to see what files are downloaded through the applications.
Tap Downloads on the Applications screen.
This application may not be available depending on the region or service provider.
Select a file to open it with an appropriate application.
To sort the files by size, tap SORT BY SIZE.
To sort the files by date, tap SORT BY DATE.
To clear the history, tap CLEAR LIST.
TripAdvisor
Use this application to get travel information such as destination or hotel. You can also book
for a room and share your reviews with others.
Tap TripAdvisor on the Applications screen.
To start TripAdvisor, you need to download and install the application. Tap Install, and then
follow the on-screen instructions.
• This application may not be available depending on the region or service provider.
• You may incur additional charges when downloading this application via the
mobile network. To avoid additional charges, contact your service provider.
Evernote
Use this application to create, synchronise, and share multimedia notes that you create. You
can add tags to the notes, or sort the notes into a notebook so that you can manage your
ideas efficiently.
Tap Evernote on the Applications screen.
This application may not be available depending on the region or service provider.
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KNOX
Use this application to separate personal and work data and to access enterprise applications
securely from your device.
Tap KNOX on the Applications screen.
• This application may not be available depending on the region or service provider.
• You may incur additional charges when downloading this application via the
mobile network. To avoid additional charges, contact your service provider.
• To secure your data, KNOX and associated data are deleted when the password is
entered incorrectly several times.
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Travel & local
Maps
Use this application to pinpoint the location of the device, search for places, or get directions.
Tap Maps on the Applications screen.
This application may not be available depending on the region or service provider.
Searching for locations
Search for locations by entering an address or a keyword. Once the location is found, select a
location to view the detailed information. Refer to the help for more information.
Getting directions for a destination
Tap to set starting and ending locations, and then select a travel method. The device
shows the routes to get to the destination.
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Settings
About Settings
Use this application to configure the device, set application options, and add accounts.
Tap Settings on the Applications screen.
CONNECTIONS
Wi-Fi
Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other
network devices.
To use options, tap Wi-Fi →
.
• Advanced: Customise Wi-Fi settings.
• WPS push button: Connect to a secured Wi-Fi network with a WPS button.
• WPS PIN entry: Connect to a secured Wi-Fi network with a WPS PIN.
• Help: Access help information for Wi-Fi.
Setting Wi-Fi sleep policy
Tap Wi-Fi →
→ Advanced → Keep Wi-Fi on during sleep.
When the screen is turned off, the device automatically turns off Wi-Fi connections.
When this happens, the device automatically accesses data networks if it is set to use
them. This may incur data transfer fees. To avoid data-usage bills, set this option to
Always.
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Settings
Setting Network notification
The device can detect open Wi-Fi networks and display an icon on the status bar to notify
when available.
Tap Wi-Fi →
→ Advanced and tick Network notification to activate this feature.
Wi-Fi Direct
Wi-Fi Direct connects two devices directly via a Wi-Fi network without requiring an access
point.
Tap Wi-Fi →
→ Wi-Fi Direct.
Bluetooth
Activate the Bluetooth feature to exchange information over short distances.
To use more options, tap
.
• Visibility timeout: Set duration that the device is visible.
• Received files: View received files via the Bluetooth feature.
• Help: Access help information for Bluetooth.
Tethering and Mobile hotspot
• Mobile hotspot: Use the portable Wi-Fi hotspot to share the device’s mobile network
connection with computers or other devices through the Wi-Fi network.
• USB tethering: Use USB tethering to share the device’s mobile network connection with
a computer via USB. When connected to a computer, the device is used as a wireless
modem for the computer.
• Bluetooth tethering: Use Bluetooth tethering to share the device’s mobile network
connection with computers or other devices via Bluetooth.
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Settings
Flight mode
This disables all wireless functions on your device. You can use only non-network services.
Data usage
Keep track of your data usage amount, and customise the settings for the limitation.
• Mobile data: Set the device to use data connections on any mobile network.
• Set mobile data limit: Set a limit for the mobile data usage.
• : Enter monthly reset date to monitor your data usage.
To use more options, tap
.
• Restrict background data: Set the device to disable sync in the background while using
a mobile network.
• Show Wi-Fi usage: Set the device to show your data usage via Wi-Fi.
• Mobile hotspots: Select Wi-Fi hotspots to prevent applications that are running in the
background from using them.
Location
Change location settings and activate permissions to allow applications to use your location
information.
• Mode: Select a method to collect your location data.
• Recent location requests: Set the device to display which applications use your current
location information and their battery usage.
• Location services: Set the device to use your current location for Google search and
other Google services.
• My places: Set up profiles that will be used for specific locations when you use GPS, Wi-Fi,
or Bluetooth features to find your current location.
• Tag current location: Set the device to allow tagging of the current location information
to the selected applications.
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Settings
More networks
Customise settings to control networks.
Default messaging app
Select the default application to use for messaging.
Printing
Configure printer plug-in settings, such as searching and adding printers, to print files via a
Wi-Fi network or cloud-hosted services.
Mobile networks
• Mobile data: Use to allow packet switching data networks for network services.
• Data roaming: Use the device to connect to another network when you are roaming or
your home network is not available.
• Access Point Names: Set up access point names (APNs).
• Network mode: Select a network type.
• Network operators: Search for available networks and select a network for roaming.
VPN
Set up and connect to virtual private networks (VPNs).
NFC
Activate the NFC feature to read or write NFC tags that contain information.
• Android Beam: Turn on the Android Beam feature to send data, such as webpages and
contacts, to NFC-enabled devices.
• Tap and pay: Select a default payment application for mobile payments by downloading
and registering payable applications.
S Beam
Activate the S Beam feature to send data, such as videos, images, and documents, to devices
that support NFC and Wi-Fi Direct.
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Settings
Nearby devices
• Device name: Enter a media server name for your device.
• Content to share: Set the device to share your content with other devices.
• Allowed devices: View the list of devices that can access your device.
• Denied devices: View the list of devices that are blocked from accessing your device.
• Download to: Select a memory location for saving media files.
• Receive files from other devices: Set the device to accept uploads from other devices.
Screen Mirroring
Activate the screen mirroring feature and share your display with others.
DEVICE
Sounds and notifications
Change settings for various sounds on the device.
• Sound: Adjust the volume level for call ringtones, music and videos, system sounds, and
notifications.
• Vibration intensity: Adjust the force of the vibration notification.
• Vibrate when ringing: Set the device to vibrate and play a ringtone for incoming calls.
• Ringtones: Add or select a ringtone to alert you to incoming calls.
• Vibrations: Add or select a vibration pattern.
• Notification ringtone: Select a ringtone for events, such as incoming messages and
missed calls.
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Settings
Display
• Brightness: Set the brightness of the display.
• Screen timeout: Set the length of time the device waits before turning off the display’s
backlight.
• Touch key light duration: Set the duration for the touch button backlight.
• Screen mode:
– – Adapt Display: Use this mode for optimising the display according to the display
settings.
– – Dynamic: Use this mode to make the display tone more vivid.
– – Standard: Use this mode for normal surroundings.
– – Professional photo: Use this mode to make the display tone look like real colours.
– – Cinema: Use this mode for dim surroundings, such as in a dark room.
• Reading mode: Select which applications will use reading mode. In reading mode, the
device helps protect your eyes when reading at night.
• Auto adjust screen tone: Set the device to save power by adjusting the brightness of the
display.
• Daydream: Set the device to launch a screensaver when your device is connected to a
desktop dock or charging.
• Auto rotate screen: Set the content to rotate automatically when the device is turned.
• Display battery percentage: Set the device to display the remaining battery life.
• Edit after screen capture: Set the device to edit the screenshot after capturing it.
Multi window
Set the device to use Multi Window.
• Open in split screen view: Set the device to activate the Multi Window feature when you
open files from My Files or Video.
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Settings
LED indicator
• Charging: Set the device to turn on the notification light while you are charging the
battery.
• Low battery: Set the device to turn on the notification light when the battery is low.
• Notifications: Set the device to turn on the notification light when you have missed calls,
messages, or notifications.
• Voice recording: Set the device to turn on the notification light when you record voice
memos.
Lock screen
Change settings for the locked screen.
• Screen lock: Activate the screen lock feature. The following options may vary depending
on the screen lock feature selected.
• Clock widget options: Configure settings for the clock widget.
• Camera shortcut: Set the device to show and edit application shortcuts on the locked
screen.
This feature may not be available depending on the region or service provider.
• Personal message: Edit the personal message.
• Owner information: Enter your information that is shown with the clock.
• Action memo on lock screen: Set the device to launch Action Memo when you doubletap the locked screen with the S Pen button pressed.
• Unlock effect: Select an effect when you unlock the screen.
• Wake up in lock screen: Set the device to recognise your wake up command when the
screen is locked.
• Help text: Set the device to show the help text on the locked screen.
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Settings
Wallpaper
Change the settings for the wallpaper.
• Home screen: Select a background image for the Home screen.
• Lock screen: Select a background image for the locked screen.
• Home and lock screen: Select a background image for the Home screen and the locked
screen.
Font
Change the settings for the font.
• Font style: Change the font type for display text.
• Font size: Change the font size.
Notification panel
Customise the items that appear on the notifications panel.
• Brightness adjustment: Set the device to display the brightness adjustment bar on the
notifications panel.
• Set quick setting buttons: Rearrange the quick setting buttons displayed on the
notifications panel.
Easy mode
Set the device to easy mode.
Accessibility
Accessibility services are special features for those with certain physical disabilities. Access
and alert the following settings to improve accessibility to the device.
• Vision: Customise the settings to improve accessibility for visually impaired users.
• Hearing: Customise the settings to improve accessibility for users with hearing
impairment.
• Dexterity and interaction: Customise the settings to improve accessibility for users who
have reduced dexterity.
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Settings
• Direct access: Set the device to open selected accessibility menus when you press the
Home button three times quickly.
• Answering and ending calls: Change the method of answering or ending calls.
• Single tap mode: Set the device to control incoming calls or notifications by tapping the
button instead of dragging it.
• Manage accessibility: Export or import the accessibility settings to share them with
other devices.
• Services: View accessibility services installed on the device.
Call
Customise the settings for calling features.
• Call rejection: Reject calls from specified phone numbers automatically. Add phone
numbers to the reject list.
• Answering and ending calls: Change the method of answering or ending calls.
• Turn off screen during calls: Set the device to turn on the proximity sensor during a call.
• Call alerts:
– – Vibrate when answered: Set the device to vibrate when the other party answers a
call.
– – Vibrate when call ends: Set the device to vibrate when the other party ends a call.
– – Call connect tone: Activate or deactivate the call connection tone.
– – Minute minder: Activate or deactivate the minute minder tone.
– – Call end tone: Activate or deactivate the call disconnection tone.
– – Notify during calls: Set the device to alert you to events during a call.
• Call accessories:
– – Automatic answering: Set the device to answer a call automatically after a specified
period.
– – Automatic answering timer: Select the length of time that the device waits before
answering a call.
– – Outgoing call conditions: Set the device to allow outgoing calls with a Bluetooth
headset, even when your device is locked.
– – Outgoing call types: Select the type of outgoing calls to make you use a Bluetooth
headset.
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Settings
• More settings:
– – Caller ID: Display your caller ID to other parties for outgoing calls.
– – Call forwarding: Divert incoming calls to another number.
– – Auto area code: Set the device to insert a prefix (area or country code) automatically
before a phone number.
– – Call barring: Block incoming or outgoing calls.
– – Call waiting: Allow incoming call alerts when a call is in progress.
– – Auto redial: Activate auto redial for calls that were not connected or that were cut off.
– – Fixed Dialling Numbers: Activate or deactivate FDN mode to restrict calls to numbers
in the FDN list. Enter the PIN2 supplied with your SIM or USIM card.
• Ringtones and keypad tones:
– – Ringtones: Select a ringtone to alert you to incoming calls.
– – Vibrations: Add or select a vibration pattern.
– – Vibrate when ringing: Set the device to vibrate and play a ringtone for incoming calls.
– – Dialling keypad tone: Set the device to sound when tapping the buttons on the
keypad.
• Personalise call sound: Select a type of call sound to use with a headset.
• Noise reduction: Set the device to remove background noise so that the other party can
hear you more clearly.
• Increase volume in pocket: Set the device to raise the ringtone volume when the device
is in an enclosed, such as a bag or pocket.
• Hide my video: Select an image to be shown to the other party.
• Service provider: Select or set your voicemail service provider.
• Voicemail settings: Enter the number to access the voicemail service. Obtain this number
from the service provider.
• Alert sound: Select a ringtone to alert you to new voicemails.
• Vibrate: Set the device to vibrate when voicemails are received.
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Settings
CONTROLS
Language and input
Change the settings for text input. Some options may not be available depending on the
selected language.
Language
Select a display language for all menus and applications.
Default
Select a default keyboard type for text input.
Samsung Chinese IME
• Input Languages: Add more keyboard layouts or text input modes to the input selection
panel.
• CHN/ENG mix input: Set the device to show both English and Chinese word suggestions
for your input in pinyin mode.
• Link to contacts: Create a link to a contact in the input selection panel. You can tap and
hold the link to add the contact information.
• Space key to input association: Set the device to enter the highlighted Chinese word
when you tap the space bar.
• Fuzzy Pinyin Input: Select Fuzzy pinyin pairs so that you can easily enter Chinese
characters that are similar in phonetic spelling.
• Input auto correction: Set the device to correct misspelled words automatically.
• Auto Capitalisation: Set the device to automatically capitalise the first character after a
final punctuation mark, such as a full stop, question mark, or exclamation mark.
• Auto-punctuate: Set the device to insert a full stop when you double-tap the space bar.
• Predictive text: Activate predictive text mode to predict words based on your input and
show word suggestions. You can also customise the word prediction settings.
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Settings
• Sound on keypress: Set the device to sound when a key is touched.
• Vibrate on keypress: Set the device to vibrate when a key is touched.
• Character preview: Set the device to display a large image of each character tapped.
• IME theme: Change the theme for the Samsung Chinese IME keyboard.
• Handwriting setting: Customise settings for handwriting mode, such as recognition
time, pen thickness, or pen colour.
• Reset settings: Reset Samsung Chinese IME keyboard settings.
• Version: View version information.
Samsung keyboard
The available options may vary depending on the region or service provider.
• Input languages: Select languages for text input.
• Predictive text: Activate predictive text mode to predict words based on your input and
show word suggestions. You can also customise the word prediction settings.
• Auto replace: Set the device to correct misspelled and incomplete words by tapping the
space bar or punctuation mark.
• Auto capitalise: Set the device to automatically capitalise the first character after a final
punctuation mark, such as a full stop, question mark, or exclamation mark.
• Auto spacing: Set the device to automatically insert a space between words.
• Auto punctuate: Set the device to insert a full stop when you double-tap the space bar.
• Sound: Set the device to sound when a key is touched.
• Vibration: Set the device to vibrate when a key is touched.
• Character preview: Set the device to display a large image of each character tapped.
• Pen detection: Set the device to open the handwriting panel when the field is tapped
with the S Pen.
• Reset settings: Reset Samsung keyboard settings.
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Settings
Google voice typing
• Choose input languages: Select input languages for text input.
• Block offensive words: Set the device to prevent the device from recognising offensive
words in voice inputs.
• Offline speech recognition: Download and install language data for offline voice input.
Handwriting recognition
Select a language of handwriting recognition.
Voice input
To change the voice input settings, select an option, tap
.
Text-to-speech options
• Preferred TTS engine: Select a speech synthesis engine. To change the settings for
speech synthesis engines, tap .
• Speech rate: Select a speed for the text-to-speech feature.
• Listen to an example: Listen to the spoken text for an example.
• Default language status: View the status of the default language for the text-to-speech
feature.
Pointer speed
Adjust the pointer speed for the mouse or trackpad connected to your device.
Voice control
Set the device to recognise voice commands for controlling your device. You can select the
features to control with voice commands.
If Vibrate when ringing is activated, the device will not be able to recognise voice
commands when a call comes in.
Hands-free mode
Set the device to read contents aloud and specify applications to use in hands-free mode.
151
Settings
S Pen
Change the settings for using the S Pen.
• Disable pen detection: Set the screen not to respond to the other S Pens when the S pen
is inserted.
• Pointer: Set the device to display the S Pen pointer when hovering the S Pen over the
screen.
• Direct pen input: Set the device to launch the handwriting pad when hovering the S Pen
over a text input field.
• Detachment options: Set the device to launch Action Memo or display air command
when the S Pen is pulled out from the slot.
• Attach/detach sound: Set the device to emit a sound when the S Pen is inserted or
pulled out from the slot.
One-handed operation
Activate one-handed operation mode for your convenience when using the device with one
hand.
• Use for all screens: Set the device to adjust the size and position of the current screen.
You can scale down the device’s screen with simple gestures.
• Keypad and in-call buttons: Set the device to adjust the size and position of the keypad.
• Samsung keyboard: Set the device to adjust the size and position of the Samsung
keyboard.
• Calculator: Set the device to adjust the size and position of the calculator.
• Unlock pattern: Set the device to adjust the size and position of the unlock pattern
screen.
• Learn about one-handed operation: View the tutorial for one-handed operation.
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Settings
Air gesture
Activate the air gesture feature to control the device without touching the screen.
• Learn about sensor and icon: View information about the gesture sensor and the
indicator that appears while using the air gesture feature.
• Quick glance: When the screen is turned off, move your hand above the sensor to view
notifications, missed calls, new messages, time and date, and more.
• Air browse: Move your hand to the left or right across the sensor to browse images,
webpages, songs, or notes.
• Air call-accept: When a call comes in, move your hand to the left, and then to the right
across the sensor to answer the call.
Air view
Preview content or view information in a pop-up window by pointing at an item with your
finger or the S Pen.
• Air view mode: Select an air view mode to use.
• Air view pen options:
– – Information preview: View information in a pop-up window by pointing at items with
the S Pen.
– – Progress preview: While playing music or videos, preview a scene or view the elapsed
time by pointing at the progress bar with the S Pen.
– – Speed dial preview: View contact information of speed dial numbers in a pop-up
window by pointing at a speed dial number with the S Pen.
– – Icon labels: View simple information for an item in a pop-up window by pointing at
the item with the S Pen.
– – List scrolling: While viewing emails or webpages, hold the S Pen over the edge of the
screen to scroll through the page.
– – Sound and haptic feedback: Set the device to sound and vibrate when pointing at
items with the S Pen.
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Settings
• Air view finger options:
– – Information preview: View information in a pop-up window by pointing at items with
your finger.
– – Progress preview: While playing music or videos, preview a scene or view the elapsed
time by pointing at the progress bar with your finger.
– – Speed dial preview: View contact information of speed dial numbers in a pop-up
window by pointing at a speed dial number with your finger.
– – Sound and vibration feedback: Set the device to sound and vibrate when pointing at
items with your finger.
Air command
Activate the air command feature to perform actions directly with the S Pen button pressed.
Motions
Activate the motion recognition feature and change the settings that control motion
recognition on your device.
• Direct call: Set the device to make a voice call by picking up and holding the device near
your ear while viewing call, message, or contact details.
• Smart alert: Set the device to alert you if you have missed calls or new messages when
you pick up the device.
• Zoom: Set the device to zoom in or out while viewing images in Gallery or browsing
webpages, when you tap and hold two points with your fingers and then tilt the device
back and forth.
• Browse an image: Set the device to scroll through an image by moving the device in any
direction when the image is zoomed in.
• Mute/Pause: Set the device to mute incoming calls, alarms, and music by placing the
device face down.
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Settings
Palm motion
Activate the palm motion feature to control the device by touching the screen.
• Capture screen: Set the device to capture an image of the screen when you sweep your
hand to the left or right across the screen.
• Mute/Pause: Set the device to pause media playback when you touch the screen with
your palm.
Smart screen
• Smart stay: Set the device to prevent the display backlight from turning off while you are
looking at the display.
• Smart rotation: Set the interface not to rotate according to the orientation of your face.
• Smart pause: Set the device to pause video playback when you look away from the
screen.
Increase touch sensitivity
Set the device to increase the sensitivity so you can use the touch screen with gloves on.
Depending on the type of material you wear while touching the device, some
commands may not be recognised.
155
Settings
GENERAL
Accounts
Add email or SNS accounts.
Cloud
Change settings for syncing data or files with your Samsung account or Dropbox cloud
storage.
Backup and reset
Change the settings for managing settings and data.
• Back up my data: Set the device to back up settings and application data to the Google
server.
• Backup account: Set up or edit your Google backup account.
• Automatic restore: Set the device to restore settings and application data when the
applications are reinstalled on the device.
• Factory data reset: Reset settings to the factory default values and delete all data.
Date and time
Access and alter the following settings to control how the device displays the time and date.
If the battery remains fully discharged or removed from the device, the time and date
is reset.
• Automatic date and time: Automatically update the time and date when moving across
time zones.
• Set date: Set the current date manually.
• Set time: Set the current time manually.
• Automatic time zone: Set the device to receive time zone information from the network
when you move across time zones.
• Select time zone: Set the home time zone.
• Use 24-hour format: Display time in 24-hour format.
• Select date format: Select a date format.
156
Settings
Safety assistance
Set the device to send a message to recipients in an emergency. Press and hold the both sides
of the Volume button for 3 seconds to send the message.
• Edit emergency message: Edit the message that will be sent when you are in an
emergency.
• Message interval: Set an interval for resending the message.
• Emergency contacts: Select or edit the recipients for the message.
Accessories
Change the accessory settings.
• Dock sound: Set the device to play a sound when your device is connected to or
removed from a desktop dock.
• Audio output mode: Set the device to use the dock speaker when your device is
connected to a desktop dock.
• Desk home screen display: Set the device to show the desk clock when your device is
connected to a desktop dock.
• Automatic unlock: Set the device to unlock automatically when the cover is flipped
open.
• S View window wallpaper: Set the device to apply the selected colour to all S View cover
window screens.
• Select items to display: Select the information that appears on the S View cover window
screen.
• Audio output: Select a sound output format to use when connecting your device to
HDMI devices. Some devices may not support the surround sound setting.
157
Settings
Application manager
View and manage the applications on your device.
Default applications
Select a default setting for using applications.
• Home: Select a default Home screen mode.
• Messages: Select the default application to use for messaging.
Battery
View the amount of battery power consumed by your device.
Power saving mode
Activate power-saving mode and change the settings for power-saving mode.
• CPU performance: Set the device to limit some system resource usage.
• Screen output: Set the device to decrease the brightness of the display.
• Disable haptic feedback: Set the device to turn off the vibration when touching keys.
• Learn about Power saving: Discover how to reduce battery consumption.
Storage
View memory information for your device and memory card, or format a memory card.
Formatting a memory card permanently deletes all data from it.
The actual available capacity of the internal memory is less than the specified
capacity because the operating system and default applications occupy part of the
memory. The available capacity may change when you upgrade the device.
158
Settings
Security
Change settings for securing the device and the SIM or USIM card.
• Device administrators: View device administrators installed on the device. You can allow
device administrators to apply new policies to the device.
• Unknown sources: Choose to install applications from any source. If not chosen,
download applications only from Play Store.
• Encrypt device: Set a password to encrypt data saved on the device. You must enter the
password each time you turn on the device.
Charge the battery before enabling this setting because it may take more than an
hour to encrypt your data.
• Encrypt external SD card: Set the device to encrypt files on a memory card.
If you reset your device to the factory defaults with this setting enabled, the device
will not be able to read your encrypted files. Disable this setting before resetting the
device.
• Remote controls: Set the device to allow control of your lost or stolen device remotely
via the Internet. To use this feature, you must sign in to your Samsung account.
• SIM change alert: Activate or deactivate the Find my mobile feature which helps locate
the device when lost or stolen.
• Go to website: Access the Find my mobile website (findmymobile.samsung.com). You
can track and control your lost or stolen device on the Find my mobile website.
• Reactivation lock: Set the device to require your Samsung account after the device has
been reset to prevent others from reactivating the device.
• Set up SIM card lock:
– – Lock SIM card: Activate or deactivate the PIN lock feature to require the PIN before
using the device.
– – Change SIM PIN: Change the PIN used to access SIM or USIM data.
159
Settings
• Make passwords visible: By default, the device hides passwords for security. Set the
device to display passwords as they are entered.
• Security policy updates: Set the device to check and download security updates.
• Send security reports: Set the device to send the updated security reports to Samsung
automatically.
• Storage type: Set a storage type for credential files.
• Trusted credentials: Use certificates and credentials to ensure secure use of various
applications.
• Install from device storage: Install encrypted certificates stored on the USB storage.
• Clear credentials: Erase the credential contents from the device and reset the password.
About device
Access device information, edit the device name, or update device software.
Google Settings
Use this application to configure settings for some features provided by Google.
Tap Google Settings on the Applications screen.
160
Troubleshooting
Before contacting a Samsung Service Centre, please attempt the following solutions. Some
situations may not apply to your device.
When you turn on your device or while you are using the device, it
prompts you to enter one of the following codes:
• Password: When the device lock feature is enabled, you must enter the password you set
for the device.
• PIN: When using the device for the first time or when the PIN requirement is enabled, you
must enter the PIN supplied with the SIM or USIM card. You can disable this feature by
using the Lock SIM card menu.
• PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly
several times. You must enter the PUK supplied by your service provider.
• PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with
the SIM or USIM card. For details, contact your service provider.
Your device displays network or service error messages
• When you are in areas with weak signals or poor reception, you may lose reception. Move
to another area and try again. While moving, error messages may appear repeatedly.
• You cannot access some options without a subscription. Contact your service provider for
more details.
Your device does not turn on
• When the battery is completely discharged, your device will not turn on. Charge the
battery completely before turning on the device.
• The battery may not be inserted properly. Insert the battery again.
• Wipe both gold-coloured contacts and insert the battery again.
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Troubleshooting
The touch screen responds slowly or improperly
• If you attach a protective cover or optional accessories to the touch screen, the touch
screen may not function properly.
• If you are wearing gloves, if your hands are not clean while touching the touch screen,
or if you tap the screen with sharp objects or your fingertips, the touch screen may
malfunction.
• The touch screen may malfunction in humid conditions or when exposed to water.
• Restart your device to clear any temporary software bugs.
• Ensure that your device software is upgraded to the latest version.
• If the touch screen is scratched or damaged, visit a Samsung Service Centre.
Your device freezes or has fatal errors
If your device freezes or hangs, you may need to close applications or reinsert the battery and
turn on the device to regain functionality. If your device is frozen and unresponsive, press and
hold the Power button for more than 7 seconds to reboot.
If this does not solve the problem, perform a factory data reset. On the Applications screen,
tap Settings → GENERAL → Backup and reset → Factory data reset → RESET DEVICE →
ERASE EVERYTHING. Before performing the factory data reset, remember to make backup
copies of all important data stored on the device.
If the problem is still not resolved, contact a Samsung Service Centre.
Calls are not connected
• Ensure that you have accessed the right cellular network.
• Ensure that you have not set call barring for the phone number you are dialling.
• Ensure that you have not set call barring for the incoming phone number.
Others cannot hear you speaking on a call
• Ensure that you are not covering the built-in microphone.
• Ensure that the microphone is close to your mouth.
• If using a headset, ensure that it is properly connected.
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Troubleshooting
Sound echoes during a call
Adjust the volume by pressing the Volume button or move to another area.
A cellular network or the Internet is often disconnected or audio
quality is poor
• Ensure that you are not blocking the device’s internal antenna.
• When you are in areas with weak signals or poor reception, you may lose reception. You
may have connectivity problems due to issues with the service provider’s base station.
Move to another area and try again.
• When using the device while moving, wireless network services may be disabled due to
issues with the service provider’s network.
The battery icon is empty
Your battery is low. Recharge or replace the battery.
The battery does not charge properly (For Samsung-approved
chargers)
• Ensure that the charger is connected properly.
• If the battery terminals are dirty, the battery may not charge properly or the device may
turn off. Wipe both gold-coloured contacts and try charging the battery again.
• The batteries in some devices are not user-replaceable. To have the battery replaced, visit
a Samsung Service Centre.
The battery depletes faster than when first purchased
• When you expose the battery to very cold or very hot temperatures, the useful charge
may be reduced.
• Battery consumption increases when you use messaging features or some applications,
such as games or the Internet.
• The battery is consumable and the useful charge will get shorter over time.
163
Troubleshooting
Your device is hot to the touch
When you use applications that require more power or use applications on your device for an
extended period of time, your device may feel hot to the touch. This is normal and should not
affect your device’s lifespan or performance.
Error messages appear when launching the camera
Your device must have sufficient available memory and battery power to operate the camera
application. If you receive error messages when launching the camera, try the following:
• Charge the battery or replace it with a battery that is fully charged.
• Free some memory by transferring files to a computer or deleting files from your device.
• Restart the device. If you are still having trouble with the camera application after trying
these tips, contact a Samsung Service Centre.
Photo quality is poorer than the preview
• The quality of your photos may vary, depending on the surroundings and the
photography techniques you use.
• If you take photos in dark areas, at night, or indoors, image noise may occur or images
may be out of focus.
Error messages appear when opening multimedia files
If you receive error messages or files do not play, when opening multimedia files on your
device, try the following:
• Free some memory by transferring files to a computer or deleting files from your device.
• Ensure that the music file is not Digital Rights Management (DRM)-protected. If the file is
DRM-protected, ensure that you have the appropriate licence or key to play the file.
• Ensure that your device supports the file type.
164
Troubleshooting
• Your device supports photos and videos captured with the device. Photos and videos
captured by other devices may not work properly.
• Your device supports multimedia files that are authorised by your network service
provider or providers of additional services. Some content circulated on the Internet,
such as ringtones, videos, or wallpapers, may not work properly.
Another Bluetooth device is not located
• Ensure that the Bluetooth wireless feature is activated on your device.
• Ensure that the Bluetooth wireless feature is activated on the device you wish to connect
to.
• Ensure that your device and the other Bluetooth device are within the maximum
Bluetooth range (10 m).
If the tips above do not solve the problem, contact a Samsung Service Centre.
A connection is not established when you connect the device to a
computer
• Ensure that the USB cable you are using is compatible with your device.
• Ensure that you have the proper driver installed and updated on your computer.
• If you are a Windows XP user, ensure that you have Windows XP Service Pack 3 or higher
installed on your computer.
• Ensure that you have Samsung Kies or Windows Media Player 10 or higher installed on
your computer.
Your device cannot find your current location
GPS signals may be obstructed in some locations, such as indoors. Set the device to use Wi-Fi
or a mobile network to find your current location in these situations.
165
Troubleshooting
Data stored on the device has been lost
Always make backup copies of all important data stored on the device. Otherwise, you
cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data
stored on the device.
A small gap appears around the outside of the device case
• This gap is a necessary manufacturing feature and some minor rocking or vibration of
parts may occur.
• Over time, friction between parts may cause this gap to expand slightly.
166
Some content may differ from your device depending on the region, service provider, or
software version, and is subject to change without prior notice.
www.samsung.com/hk
English (HK). 04/2015. Rev.1.1
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