LG DLEX3700V Owners manual

ENGLISH
OWNER'S MANUAL
DRYER
Read this owner's manual thoroughly before operating the appliance and keep it handy
for reference at all times.
DLE3500*, DLG3501*
DLEX3700*, DLGX3701*
DLEX3900*, DLGX3901*
MFL67652514
Rev.00_011018
www.lg.com
Copyright © 2018 LG Electronics Inc. All Rights Reserved.
2

TABLE OF CONTENTS
3 PRODUCT FEATURES
4 SAFETY INSTRUCTIONS
5
IMPORTANT SAFETY INSTRUCTIONS
43 SMART FUNCTIONS
43 LG SmartThinQ Application
45 Smart Diagnosis™ Function
47MAINTENANCE
9 PRODUCT OVERVIEW
47 Regular Cleaning
9Parts
9Accessories
48TROUBLESHOOTING
10INSTALLATION
48 FAQs: Frequently Asked Questions
48 User Support Videos
49 Before Calling for Service
10 Installation Overview
10 Product Specifications
11 Installation Location Requirements
12Clearances
14 Leveling the Dryer
15 Reversing the Door
16 Installing the Side Vent Kit
17 Stacking the Dryer
18 Venting the Dryer
19 Connecting Gas Dryers
21 Connecting Electric Dryers
26 Special Electrical Requirements
26 Final Installation Check
27 Installation Test (Duct Check)
30OPERATION
30
31
31
31
32
35
39
39
40
Using the Dryer
Check the Lint Filter Before Every Load
Sorting Laundry
Loading the Dryer
Control Panel
Cycle Guide
Cycle Modifier Buttons
Option Buttons
Special Functions
55WARRANTY
PRODUCT FEATURES
3
PRODUCT FEATURES
Rotate the cycle selector knob to select the desired dry cycle. Add cycle options or adjust settings with the
touch of a button.
Easy-Access Reversible Door
The wide-opening door provides easy access for loading and unloading. The door hinge can be reversed to
adjust for installation location.
Steam Functions (Steam Models)
LG’s steam technology allows you to inject fabrics with a swirling jet of hot steam to refresh clothes, reduce
static, and make ironing easier. Simply select the Steam Fresh™ cycle, or you can add a Steam option to
selected cycles.
Flow Sense™ Duct Blockage Sensing System Indicator
The Flow Sense™ duct blockage sensing system detects and alerts you to restrictions in the installed
household ductwork that reduce exhaust airflow through the dryer. If you see the alert: Clean or repair the
ducts to remove the restrictions. Keep your ducts clean to help increase efficiency and reduce long drying
times caused by blocked ducts.
Smart Diagnosis™
Should you experience any technical difficulty with your dryer, it has the capability of transmitting data via your
telephone to the Customer Information Center. The call center agent records the data transmitted from your
machine and uses it to analyze the issue, providing a fast and effective diagnosis.
SmartThinQ™
D
Download the new LG smart phone app to set options, self-diagnose and troubleshoot problems with the
appliance, and other useful features. This function uses Wi-Fi.
IGN
ES
C
ER
D
TIFIE
Protocol P154 Sanitization
Performance of Residential Clothes
dryer
ENGLISH
Easy-to-Use Control Panel
4
SAFETY INSTRUCTIONS
SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USE
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and
follow all safety messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or injure you and others.
All safety messages will follow the safety alert symbol and either the word WARNING or CAUTION.
These words mean:
WARNING
You may be killed or seriously injured if you do not follow instructions.
CAUTION
You may be slightly injured or cause damage to the product if you do not follow instructions.
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and
tell you what may happen if the instructions are not followed.
WARNING- Risk of Fire
Install the clothes dryer according to the manufacturer’s instructions and local codes.
••Clothes dryer installation must be performed by a qualified installer.
••Do not install a clothes dryer with flexible plastic venting materials. If flexible metal (foil type) duct is installed,
it must be of a specific type identified by the appliance manufacturer as suitable for use with clothes dryers.
Flexible venting materials are known to collapse, be easily crushed, and trap lint. These conditions will obstruct
clothes dryer airflow and increase the risk of fire.
••To reduce the risk of severe injury or death, follow all installation instructions.
••Save these instructions.
WARNING
FIRE OR EXPLOSION HAZARD
Failure to follow safety warnings exactly could result in serious injury, death or property damage.
••Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other
appliance.
••WHAT TO DO IF YOU SMELL GAS
-Do not try to light any appliance.
-Do not touch any electrical switch; do not use any phone in your building.
-Clear the room, building or area of all occupants.
-Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
-If you cannot reach your gas supplier, call the fire department.
••Installation and service must be performed by a qualified installer, service agency or your gas supplier.
SAFETY INSTRUCTIONS
5
IMPORTANT SAFETY INSTRUCTIONS
WARNING
California Safe Drinking Water and Toxic Enforcement Act
••This product contains chemicals known to the state of California to cause cancer and birth defects or other
reproductive harm. Wash hands after handling.
INSTALLATION
••Before use, the appliance must be properly installed as described in this manual.
••Connect to a properly rated, protected, and sized power circuit to avoid electrical overload.
••To reduce the risk of severe injury or death, follow all installation instructions.
••The appliance must be installed and electrically grounded by qualified service personnel in accordance with
local codes.
••Disconnect the power cord, house fuse or circuit breaker before installing or servicing the appliance.
••When moving or installing the product in a different location, call qualified service personnel for installation
and service.
••Keep packing materials out of the reach of children. Packaging material can be dangerous for children.
There is a risk of suffocation.
••Moving or installation of the appliance requires two or more people.
••This appliance is not designed for maritime use or for mobile installations such as in RVs, trailers, or aircraft.
••Store and install the appliance where it will not be exposed to temperatures below freezing or exposed to
outdoor weather conditions.
••This appliance must be positioned near to an electrical power supply.
••Do not, under any circumstances, cut or remove the third (ground) prong from the power cord.
••When installing or moving the appliance, be careful not to pinch, crush, or damage the power cord.
••Do not install the appliance in humid spaces.
••Destroy the carton, plastic bag, and other packing materials after the appliance is unpacked. Children might
use them for play. Cartons covered with rugs, bedspreads, or plastic sheets can become airtight chambers.
••Adhere to all industry recommended safety procedures including the use of long sleeved gloves and safety
glasses.
••Never attempt to operate this appliance if it is damaged, malfunctioning, partially disassembled, or has
missing or broken parts, including a damaged cord or plug.
••Do not install a clothes dryer with flexible plastic venting materials. If flexible metal (foil type) duct is
installed, it must be of a specific type identified by the appliance manufacturer as suitable for use with
clothes dryers. Flexible venting materials are known to collapse, be easily crushed, and trap lint. These
conditions will obstruct clothes dryer airflow and increase the risk of fire.
ENGLISH
To reduce the risk of explosion, fire, death, electric shock, scalding or injury
to persons when using this product, follow basic precautions, including the
following:
6
SAFETY INSTRUCTIONS
••Place the dryer at least 18 inches above the floor for a garage installation.
••Do not use sheet metal screws or other fasteners which extend into the duct that could catch lint and reduce
the efficiency of the exhaust system. Secure all joints with duct tape.
••Use only rigid, semi-rigid or flexible metal 4-inch diameter duct inside the dryer cabinet or for exhausting to
the outside. Use of plastic or other combustible ductwork may cause a fire. Punctured ductwork may cause
a fire if it collapses or becomes otherwise restricted in use or during installation.
••The exhaust duct must be 4 inches (10.2 cm) in diameter with no obstructions. The exhaust duct should be
kept as short as possible. Make sure to clean any old ducts before installing your new dryer.
••Rigid, semi-rigid or flexible metal ducting is recommended for use between the dryer and the wall. All nonrigid metal transition duct must be UL-listed. Use of other materials for transition duct could affect drying
time.
••Ductwork is not provided with the dryer, and you should obtain the necessary ductwork locally. The end cap
should have hinged dampers to prevent backdraft when the dryer is not in use.
••Gas dryers MUST be exhausted to the outside.
••The dryer exhaust system must be exhausted to the outside of the dwelling. If the dryer is not exhausted
outdoors, some fine lint and large amounts of moisture will be expelled into the laundry area. An
accumulation of lint in any area of the home may create a health and fire hazard.
••Do not install near another heat source such as a stove, oven or heater.
••Keep area around the exhaust opening and adjacent surrounding areas free from the accumulation of lint,
dust, and dirt.
••The appliance must not be supplied through an external switching device, such as a timer, or connected to
a circuit that is regularly switched on and off by a utility.
OPERATION
••Repair or immediately replace all power cords that have become frayed or otherwise damaged. Do not use
a cord that shows cracks or abrasion damage along its length or at either end.
••If you detect a strange sound, a chemical or burning smell, or smoke coming from the appliance, unplug it
immediately, and contact an LG Electronics customer information center.
••Never unplug the appliance by pulling on the power cord. Always grip the plug firmly and pull straight out
from the outlet.
••Do not use an extension cord or adapter with this appliance.
••Do not grasp the power cord or touch the appliance controls with wet hands.
••Do not modify or extend the power cord.
••If the product has been submerged, contact an LG Electronics customer information center for instructions
before resuming use.
••Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other
appliance.
••Keep the area underneath and around your appliances free of combustible materials (lint, paper, rags, etc.),
gasoline, chemicals and other flammable vapors and liquids.
••This appliance is not intended for use by persons (including children) with reduced physical, sensory or
mental capabilities, or lack of experience and knowledge, unless they have been given supervision or
instruction concerning the use of the appliance by a person responsible for their safety.
SAFETY INSTRUCTIONS
7
••Read all instructions before using the appliance and save these instructions.
••Use this appliance only for its intended purpose.
••Do not allow children to play on, in or with the appliance. Close supervision of children is necessary when
the appliance is used near children.
••Do not tamper with controls.
••In the event of a gas leak (propane gas, LP gas, etc.) do not operate this or any other appliance. Open a
window or door to ventilate the area immediately.
••Under certain conditions, hydrogen gas may be produced in a hot-water system that has not been used
for two weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot-water system has not been used for
such a period, before using the appliance turn on all hot water faucets and let the water flow from each for
several minutes. This will release any accumulated hydrogen gas. As the gas is flammable, do not smoke or
use an open flame during this time.
••Fix the drain hose securely in place.
••Do not put oily or greasy clothing, candles or flammable materials on top of the appliance.
••Do not use fabric softeners or products to eliminate static unless recommended by the manufacturer of the
fabric softener or product.
••Do not reach into the appliance if the drum is moving.
••Do not dry articles that have been previously cleaned in, washed in, soaked in, soiled with or spotted with
gasoline, dry cleaning solvents, vegetable oil, cooking oil or other flammable or explosive substances, as
they give off vapors that could ignite or explode.
••Do not use heat to dry articles containing foam rubber or similarly textured rubber-like materials.
••Do not store plastic, paper, or clothing that may burn or melt on top of the dryer during operation.
••Always check the inside of the appliance for foreign objects.
••Gas appliances can cause minor exposure to four of these substances, namely benzene, carbon monoxide,
formaldehyde, and soot, caused primarily by the incomplete combustion of natural gas or LP fuels.
••Properly adjusted dryers will minimize incomplete combustion. Exposure to these substances can be
minimized further by properly venting the dryer to the outdoors.
STEAM (Steam models)
••Do not open the dryer door during STEAM CYCLE.
••Do not touch the steam nozzle in the drum during or after the STEAM CYCLE.
••Do not fill the steam feeder with hot water (over 86 °F/ 30 °C), gasoline, dry cleaning solvents, or other
flammable or explosive substances.
ENGLISH
••Do not abuse, sit on, or stand on the door of the appliance.
8
SAFETY INSTRUCTIONS
MAINTENANCE
••Do not repair or replace any part of the appliance. All repairs and servicing must be performed by qualified
service personnel unless specifically recommended in this Owner’s Manual. Use only authorized factory
parts.
••Do not disassemble or repair the appliance by yourself.
••Remove any dust or foreign matter from the power plug pins.
••Disconnect this appliance from the power supply before cleaning and attempting any user maintenance.
Turning the controls to the OFF position does not disconnect this appliance from the power supply.
••Remove the door before the appliance is removed from service or discarded to avoid the danger of children
or small animals getting trapped inside.
••Unplug the appliance before cleaning to avoid the risk of electric shock.
••Clean the lint filter before or after each load.
••The interior of the appliance and exhaust duct should be cleaned periodically by qualified service personnel.
GROUNDING INSTRUCTIONS
••Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check with
a qualified electrician or service personnel if you are in doubt whether the appliance is properly grounded.
Do not modify the plug provided with the appliance; if it will not fit the outlet, have a proper outlet installed by
a qualified electrician.
••The appliance must be grounded. In the event of a malfunction or breakdown, grounding will reduce the risk
of electric shock by providing a path of least resistance for electric current. The appliance is equipped with
a cord having an equipment-grounding conductor and a grounding plug. The plug must be plugged into an
appropriate outlet that is installed and grounded in accordance with all local codes and ordinances.
••This dryer must be plugged into a properly grounded outlet. Electrical shock may result if the dryer is not
properly grounded. Have the wall outlet and circuit checked by a qualified electrician to make sure the outlet
is properly grounded. Failure to follow these instructions may create an electric shock hazard and/or a fire
hazard.
WARNING
Fire Hazard
Failure to follow safety warnings exactly could result in serious injury, death or
property damage.
••Do not install a booster fan in the exhaust duct.
••Install all clothes dryers in accordance with the installation instructions of the manufacturer of the dryer.
SAVE THESE INSTRUCTIONS
PRODUCT OVERVIEW
9
PRODUCT OVERVIEW
Reversible
door
ENGLISH
Parts
Power Cord
(gas models)
Terminal Block
Access Panel
(electric models)
Control panel
Lint filter
Leveling feet
Gas connection
(gas models)
Exhaust Duct Outlet
Accessories
Included Accessories
Drying Rack
(on some models)
Optional Accessories
Pedestal (sold separately)
Stacking kit (sold separately)
NOTE
••For your safety and extended product life, use only authorized components. The manufacturer is not
responsible for product malfunction or accidents caused by the use of unauthorized components or parts.
••The images in this manual may be different from the actual components and accessories which are subject to
change by the manufacturer without prior notice for product improvement purposes.
10 INSTALLATION
INSTALLATION
Installation Overview
Please read the following installation instructions first after purchasing this product or transporting it to another
location.
Check and choose the
proper location
Level the dryer
Connect the Gas dryer
Vent the dryer
Connect the Electric dryer
Gas dryer
Electric dryer
Plug in the power cord
Installation test
Test run
Product Specifications
The appearance and specifications listed in this manual may vary due to constant product improvements.
Dryer Models
DLE3500*/
DLG3501*
DLEX3700* /
DLGX3701*
DLEX3900* /
DLGX3901*
Description
Non-steam Dryer
Electrical requirements
Please refer to the rating label for detailed information.
Gas requirements
NG: 4 - 10.5-inch (10.2 - 26.7 cm) WC
LP: 8 - 13-inch (20.4 - 33.1 cm) WC
Dimensions
27” (W) X 30” (D) X 38.7” (H), 51.4” (D with door open)
68.6 cm (W) X 76.1 cm (D) X 98.3 cm (H), 130.5 cm (D with door
open)
Net weight
Gas : 124.7 lb (56.6 kg) - 137.5 lb (62.4 kg)
Electric : 122.0 lb (55.3 kg) - 134.1 lb (60.8 kg)
Drying capacity
Steam Cycle
Normal Cycle
-
Steam Dryer
Steam Dryer
IEC 7.4 cu.ft. (8 lb/3.6 kg)
IEC 7.4 cu.ft. (22.5 lb/10.2 kg)
INSTALLATION 11
Installation Location Requirements
WARNING
The installation requires:
••A location that allows for proper exhaust installation. A gas dryer must be exhausted to the outdoors. See
Venting the Dryer.
••A grounded electrical outlet located within 2 ft. (61 cm) of either side of the dryer. See Connecting Electric
Dryers.
••A sturdy floor to support the total dryer weight of 200 lb (90.7 kg). The combined weight of a companion
appliance should also be considered.
••No other fuel-burning appliance can be installed in the same closet as a dryer.
••Additional clearances might be required for wall, door and floor moldings.
••Companion appliance spacing should also be considered.
NOTE
••The floor must be level, with a maximum slope of 1 inch (2.5 cm) under the entire dryer. Clothes may not
tumble properly, and automatic sensor cycles may not operate correctly if the dryer is not level.
••For garage installation, you will need to place the dryer at least 18-inch (45.7 cm) above the floor. The standard
pedestal is 15-inch (38 cm). You will need 18-inch (45.7 cm) from the garage floor to the bottom of the dryer.
••Do not operate your dryer at temperatures below 45 °F (7 °C). At lower temperatures, the dryer might not shut
off at the end of an automatic cycle. This can result in longer drying times.
••The dryer must not be installed or stored in an area where it will be exposed to water and/or weather.
••Check code requirements that limit, or do not permit, installation of the dryer in garages, closets, mobile homes
or sleeping quarters. Contact your local building inspector.
ENGLISH
••Read all installation instructions completely before installing and operating your dryer! It is important that
you review this entire manual before installing and using your dryer. Detailed instructions concerning
electrical connections, gas connections, and exhaust requirements are provided on the following pages.
12 INSTALLATION
Clearances
14" max.*
(356 mm)
14" max.*
(356 mm)
18" min.*
(457 mm)
18" min.*
(457 mm)
1"*
30"
(25 mm) (761mm)
1"*
30"
(25 mm) (761mm)
5"**
(127 mm)
5"**
(127 mm)
3" *
(76 mm)
48 in. 2*
(310 cm 2 )
0"
(0 mm)
39"
(991 mm)
24 in. 2*
(155 cm 2)
1"
(25 mm)
3" *
(76 mm)
Closet Door
Vent Requirements
1"
(25 mm)
27"
(686 mm)
27"
(686 mm)
1"
(25 mm)
1"
(25 mm)
Installation Spacing for Recessed Area or Closet Installation
The following clearances are recommended for this dryer. This dryer has been tested for clearances of 1 inch
(2.5 cm) on the sides and rear. Recommended clearances should be considered for the following reasons:
••Additional clearances should be considered for ease of installation and servicing.
••Additional clearances should be considered on all sides of the dryer to reduce noise transfer. For closet
installation, with a door, minimum ventilation openings in the top and bottom of the door are required. Louvered
doors with equivalent ventilation openings are acceptable.
Closet Ventilation Requirements
Closets with doors must have both an upper and lower vent to prevent heat and moisture buildup in the closet.
One upper vent opening with a minimum opening of 48 sq. in. (310 cm2) must be installed no lower than 6 feet
above the floor. One lower vent opening with a minimum opening of 24 sq. in. (155 cm2) must be installed no
more than one foot above the floor. Install vent grills in the door or cut down the door at the top and bottom to
form openings. Louvered doors with equivalent ventilation openings are also acceptable.
NOTE
••There should be at least a little space around the dryer (or any other appliance) to eliminate the transfer of
vibration from one appliance to another. If there is enough vibration, it could cause appliances to make noise or
come into contact, causing paint damage and further increasing noise.
INSTALLATION 13
Installation Spacing for Recessed Area or Closet, with Stacked Washer and
Dryer
ENGLISH
48 in. 2*
2
6" *
(152 mm)
3" *
(76 mm)
(310 cm )
77 ½"
(1968 mm)
24 in. 2*
(155 cm 2)
3" *
(76 mm)
1"*
(25 mm)
5 ½" **
(140 mm)
1"
(25 mm)
27"
(686 mm)
1"
(25 mm)
* Required spacing
** For side or bottom venting, 2-inch (5.1 cm) of spacing is allowed.
Installation Spacing for Cabinet
For cabinet installation with a door, minimum ventilation openings in the top of the cabinet are required.
* Required spacing
7" *
(178 mm)
7" *
(178 mm)
9" **
(229 mm)
5"*
30"
1"*
(127 mm) (761 mm) (25 mm)
1"
27"
1"
(25 mm) (686 mm) (25 mm)
14 INSTALLATION
Leveling the Dryer
2
WARNING
To reduce the risk of serious injury or death,
follow basic precautions, including the
following:
••Use long-sleeved gloves and safety glasses.
••The appliance is heavy. Two or more people are
required when installing the dryer.
NOTE
••Adjust the leveling feet only as far as necessary
to level the dryer. Extending the leveling feet more
than necessary may cause the dryer to vibrate.
••To ensure that the dryer provides optimal drying
performance, it must be level. To minimize vibration,
noise, and unwanted movement, the floor must be a
perfectly level, solid surface.
1
Position the dryer in the final location. Place a
level across the top of the dryer.
Level
Leveling Feet
•All four leveling feet must rest solidly on the
floor. Gently push on the top corners of the
dryer to make sure that the dryer does not rock
from corner to corner.
NOTE
••If you are installing the dryer on the optional
pedestal, you must use the leveling feet on the
pedestal to level the dryer. The dryer leveling feet
should be fully retracted.
Use an adjustable wrench to turn the leveling
feet. Unscrew the legs to raise the dryer or
screw in the legs to lower it. Raise or lower with
the leveling feet until the dryer is level from side
to side and front to back. Make sure that all four
leveling feet are in firm contact with the floor.
INSTALLATION 15
Reversing the Door
2
While supporting the door, remove the 2 screws
on the door hinge. Remove the door.
3
Turn the door upside down and line up the holes
in the hinge with the holes on the opposite side
of the cabinet. Reinstall the door with the screws
removed in step 2.
Tools Required
ENGLISH
••Phillips screwdriver
••Large flat blade screwdriver (recommended for
hinge screws if they are tight or your Phillips
screwdriver is worn)
••Small flat blade screwdriver (for lifting out parts)
WARNING
To reduce the risk of damage to the dryer,
property damage or personal injury, follow
basic precautions, including the following:
••Support the door with a stool or box that fits
under the door, or have an assistant support the
weight of the door.
••Avoid dropping the door.
••Unplug the dryer or turn off power at the main
circuit breaker before beginning door reversal.
••Always reverse the door BEFORE stacking the
dryer on top of the washer.
WARNING
Door Reversal Instructions
The instructions here are for changing the door swing
from a right to a left side hinge. If the door has been
reversed, and it is necessary to change it back, use
care when following these instructions. Some of
the illustrations and the left/right references will be
reversed, and you will need to read the instructions
carefully.
••Be sure to support the weight of the door before
installing the hinge screws.
4
Install the two decorative screws, the latch,
and two latch screws removed in step 1 on the
opposite side from which they were removed.
5
Check that the door closes properly.
WARNING
••Be sure to support the weight of the door before
removing the hinge screws.
1
Open the door and remove the two decorative
screws, two latch screws, and the latch on the
catch side with a screwdriver. Save these for
step 4.
16 INSTALLATION
Installing the Side Vent Kit
3
WARNING
To reduce the risk of serious injury, death or
property damage, follow basic precautions,
including the following:
••Use long-sleeved gloves and safety glasses.
••Use a heavy metal vent.
Preassemble a 4-inch (10.2 cm) elbow to the
next 4-inch (10.2 cm) duct section, and secure
all joints with duct tape. Be sure that the male
end of the elbow faces AWAY from the dryer.
Insert the elbow/duct assembly through the
side opening and press it onto the adapter duct.
Secure it in place with duct tape. Be sure that
the male end of the duct protrudes 1.5 inches
(3.8 cm) to connect the remaining ductwork.
Attach the cover plate to the back of the dryer
with the included screw.
••Do not use plastic or thin foil ducts.
••Clean old ducts before installing this dryer.
Your new dryer is configured to vent to the rear. It can
also vent to the bottom or side (right-side venting is
not available on gas models).
Cover Plate
An adapter kit, part number 383EEL9001B, may be
purchased from your LG retailer. This kit contains
duct components necessary to change the dryer vent
location.
1
Remove the rear exhaust duct retaining screw.
Pull out the exhaust duct.
Retaining Screw
Elbow
1½" (38 mm)
Option 2: Bottom Venting
2
Press the adapter duct onto the blower housing
and secure it to the base of the dryer as shown.
Adapter Duct
Rear Exhaust Duct
Option 1: Side Venting
2
Press the tabs on the knockout and carefully
remove the knockout for the desired vent
opening (right-side venting is not available on
gas models). Press the adapter duct onto the
blower housing and secure to the base of the
dryer as shown.
Adapter Duct
Bracket
3
Insert the 4-inch (10.2 cm) elbow through the
rear opening and press it onto the adapter duct.
Be sure that the male end of the elbow faces
down through the hole in the bottom of the
dryer. Secure it in place with duct tape. Attach
the cover plate to the back of the dryer with the
included screw.
Bracket
Knockout
Cover Plate
Elbow
INSTALLATION 17
Stacking the Dryer
Stacking Kit Installation
1
Make sure the surface of the washer is clean
and dry. Remove paper backing from the tape
on one of the stacking kit side brackets.
2
Fit the side bracket to the side of the washer top
as shown in the below illustration. Firmly press
the adhesive area of the bracket to the washer
surface. Secure the side bracket to the washer
with a screw on the back side of the bracket.
Repeat steps 1 and 2 to attach the other side
bracket.
3
Place the dryer on top of the washer, fitting the
dryer feet into the side brackets as illustrated.
Avoid finger injuries; do not allow fingers to be
pinched between the washer and dryer.
••Two (2) side rails
••One (1) front rail
••Four (4) screws
Tools Needed for Installation:
••Phillips screwdriver
WARNING
To reduce the risk of electrical shock, fire,
explosion, property damage, serious injury or
death, follow basic precautions, including the
following:
••The weight of the dryer and the height of
installation make this stacking procedure too
risky for one person. Two or more people are
required when installing the stacking kit.
Slowly slide the dryer toward the back of the
washer until the side bracket stoppers catch the
dryer feet.
••Do not use the stacking kit with a gas dryer in
potentially unstable conditions such as a mobile
home.
••Place the washer on a solid, stable, level
floor capable of supporting the weight of both
appliances.
••Do not stack the washer on top of the dryer.
••If appliances are already installed, disconnect
them from all power, water, or gas lines and from
draining or venting connections.
4
Insert the front rail between the bottom of the
dryer and the top of the washer. Push the front
rail toward the back of the washer until it comes
in contact with the side rail stoppers.
Install the two remaining screws to secure the
front rail to the side rails.
ENGLISH
This stacking kit includes:
To ensure safe and secure installation, please
observe the following instructions.
18 INSTALLATION
Venting the Dryer
WARNING
To reduce the risk of fire or explosion, electric
shock, property damage, injury to persons or
death when using this appliance, follow basic
safety precautions, including the following:
WARNING
••Ductwork is not provided with the dryer. You
should obtain the necessary ductwork locally.
The vent hood should have hinged dampers to
prevent backdraft when the dryer is not in use.
••The total length of flexible metal duct must not
exceed 8 ft. (2.4 m).
••Do not crush or collapse ductwork.
••Do not allow ductwork to rest on or contact sharp
objects.
••If connecting to existing ductwork, make sure it is
suitable and clean before installing the dryer.
Ductwork
Wall Cap Type
Number
of 90°
Elbows
Maximum
length of 4-inch
diameter rigid
metal duct
Recommended
0
65 ft.(19.8 m)
1
55 ft.(16.8 m)
2
47 ft.(14.3 m)
3
36 ft.(11.0 m)
4
28 ft.(8.5 m)
0
55 ft.(16.8 m)
1
47 ft.(14.3 m)
2
41 ft.(12.5 m)
3
30 ft.(9.1 m)
4
22 ft.(6.7 m)
••Venting must conform to local building codes.
••Gas dryers MUST exhaust to the outdoors.
••Use only 4-inch (10.2 cm) rigid, semi-rigid or
flexible metal ductwork inside the dryer cabinet
and for venting outside.
••To reduce the risk of fire, combustion, or
accumulation of combustible gases, DO
NOT exhaust dryer air into an enclosed and
unventilated area, such as an attic, wall, ceiling,
crawl space, chimney, gas vent, or concealed
space of a building.
••To reduce the risk of fire, DO NOT exhaust the
dryer with plastic or thin foil ducting.
••The exhaust duct must be 4-inch (10.2 cm) in
diameter with no obstructions. The exhaust duct
should be kept as short as possible. Make sure
to clean any old ducts before installing your new
dryer.
••Rigid, semi-rigid or flexible metal ducting is
recommended for use between the dryer and
the wall. All non-rigid metal transition duct must
be UL-listed. Use of other materials for transition
duct could affect drying time.
••DO NOT use sheet metal screws or other
fasteners which extend into the duct that could
catch lint and reduce the efficiency of the
exhaust system. Secure all joints with duct tape.
••Do not exceed the recommended duct length
limitations noted in the chart. Failure to follow
these instructions may result in extended drying
times, fire or death.
a
a
a: 4" (10.2 cm)
Use only for short
run installations
b
b: 2.5" (6.35 cm)
NOTE
••Deduct 6 ft. (1.8 m) for each additional elbow. Do
not use more than four 90° elbows.
••In Canada, only those foil-type flexible ducts, if any,
specifically identified for use with the appliance by
the manufacturer should be used. In the United
States, only those foil-type flexible ducts, if any,
specifically identified for use with the appliance by
the manufacturer and that comply with the Outline
for Clothes Dryer Transition Duct, Subject 2158A,
should be used.
INSTALLATION 19
Routing and Connecting Ductwork
••Use 4-inch (10.2 cm) diameter rigid, semi-rigid or
flexible metal ductwork.
••The exhaust duct run should be as short as
possible.
••Use as few elbow joints as possible.
••The male end of each section of exhaust duct must
point away from the dryer.
••Use duct tape on all duct joints.
••Insulate ductwork that runs through unheated areas
in order to reduce condensation and lint buildup on
duct surfaces.
••Incorrect or inadequate exhaust systems are not
covered by the dryer warranty. Dryer failures or
service required because of such exhaust systems
will not be covered by the dryer warranty.
Correct Venting
WARNING
To reduce the risk of fire or explosion, electric
shock, property damage, injury to persons,
or death when using this appliance, follow
requirements including the following:
Electrical Requirements for Gas
Models Only
••Do not, under any circumstances, cut or remove
the third (ground) prong from the power cord.
••For personal safety, this dryer must be properly
grounded.
••This dryer must be plugged into a 120-VAC,
60-Hz. grounded outlet protected by a
15-ampere fuse or circuit breaker.
••Where a standard 2-prong wall outlet is
encountered, it is your personal responsibility
and obligation to have it replaced with a properly
grounded 3-prong wall outlet.
ELECTRIC SHOCK HAZARD
Failure to follow safety warnings could result
in serious injury
••This dryer is equipped with a three-prong
grounding plug for protection against shock
hazard and should be plugged directly into a
properly grounded three-prong receptacle. Do
not cut or remove the grounding prong from this
plug.
Gas Supply Requirements
Incorrect Venting
••As shipped from the factory, this dryer is
configured for use with natural gas (NG). It can
be converted for use with propane (LP) gas.
Gas pressure must not exceed 8-inch (20.4 cm)
water column for NG, or 13-inch (33.1 cm) water
column for LP.
••A qualified service or gas company technician
must connect the dryer to the gas service.
••Isolate the dryer from the gas supply system by
closing its individual manual shutoff valve during
any pressure testing of the gas supply.
••DO NOT attempt any disassembly of the dryer;
disassembly requires the attention and tools of
an authorized and qualified service technician or
company.
••Securely tighten all gas connections.
••Connect the dryer to the type of gas shown on
the nameplate.
ENGLISH
NOTE
Follow the guidelines below to maximize drying
performance and reduce lint buildup and
condensation in the ductwork. Ductwork and
fittings are NOT included and must be purchased
separately.
Connecting Gas Dryers
20 INSTALLATION
WARNING
Gas Supply Requirements (continued)
••Supply line requirements: Your laundry room
must have a rigid gas supply line to your dryer.
In the United States, an individual manual shutoff
valve MUST be installed within at least 6 ft. (1.8
m) of the dryer, in accordance with the National
Fuel Gas Code ANSI Z223.1 or Canadian gas
installation code CSA B149.1. A 1/8-inch NPT
pipe plug must be installed.
••If using a rigid pipe, the rigid pipe should be
0.5-inch IPS. If acceptable under local codes and
ordinances and when acceptable to your gas
supplier, 3/8-inch approved tubing may be used
where lengths are less than 20 ft. (6.1 m). Larger
tubing should be used for lengths in excess of 20
ft. (6.1 m).
••To prevent contamination of the gas valve,
purge the gas supply of air and sediment before
connecting the gas supply to the dryer. Before
tightening the connection between the gas
supply and the dryer, purge remaining air until
the odor of gas is detected.
••DO NOT use an open flame to inspect for gas
leaks. Use a noncorrosive leak detection fluid.
••Use only a new AGA- or CSA-certified
gas supply line with flexible stainless steel
connectors.
••Use Teflon tape or a pipe-joint compound that is
insoluble in propane (LP) gas on all pipe threads.
Connecting the Gas Supply
••Installation and service must be performed by
a qualified installer, service agency, or the gas
supplier.
••Use only a new stainless steel flexible connector
and a new AGA-certified connector.
NOTE
••In the Commonwealth of Massachusetts: This
product must be installed by a licensed plumber
or gas fitter. When using ball-type gas shut off
valves, they shall be T-handle-type. A flexible gas
connector, when used, must not exceed 3 feet.
This dryer is configured from the factory for natural
gas (NG). If the dryer is to be used with propane
(LP) gas, it must be converted by a qualified service
technician.
1
Make sure that the gas supply to the laundry
room is turned OFF and the dryer is unplugged.
Confirm that the type of gas available in your
laundry room is appropriate for the dryer.
2
Remove the shipping cap from the gas fitting at
the back of the dryer. Be careful not to damage
the threads of the gas connector when removing
the shipping cap.
3
Connect the dryer to your laundry room’s gas
supply using a new flexible stainless steel
connector with a 3/8-inch NPT fitting.
NOTE
••DO NOT use old connectors.
4
Securely tighten all connections between the
dryer and your laundry room’s gas supply.
5
6
Turn on your laundry room’s gas supply.
7
Proceed to Venting the Dryer.
Check all pipe connections (both internal and
external) for gas leaks with a noncorrosive leakdetection fluid.
••A gas shutoff valve must be installed within 6 ft.
(1.8 m) of the dryer.
••The dryer is configured for natural gas when
shipped from the factory. Make sure that the
dryer is equipped with the correct burner nozzle
for the type of gas being used (natural gas or
propane gas).
••If necessary, the correct nozzle (for the LP
nozzle kit, order part number 383EEL3002D)
should be installed by a qualified technician and
the change should be noted on the dryer.
••All connections must be in accordance with
local codes and regulations. Gas dryers MUST
exhaust to the outdoors.
3/8" NPT gas
Connection
1/8" NPT Pipe Plug
AGA/CSA-Certified
Stainless Steel Flexible
Connector
Gas Supply Shutoff
Valve
High-Altitude Installations
The BTU rating of this dryer is AGA-certified for
elevations below 10,000 feet.
If your gas dryer is being installed at an elevation
above 10,000 feet, it must be derated by a qualified
technician or gas supplier.
INSTALLATION 21
Connecting Electric Dryers
To reduce the risk of fire or explosion, electric
shock, property damage, injury to persons,
or death when using this appliance, follow
requirements including the following:
Electrical Requirements for
Electric Models Only
••The wiring and grounding must conform to
the latest edition of the National Electrical
Code, ANSI/NFPA 70 and all applicable local
regulations. Please contact a qualified electrician
to check your home’s wiring and fuses to ensure
that your home has adequate electrical power to
operate the dryer.
••This dryer must be connected to a grounded
metal, permanent wiring system, or an
equipment-grounding conductor must be run
with the circuit conductors and connected to the
equipment-grounding terminal or lead on the
dryer.
••The dryer has its own terminal block that must
be connected to a separate 240 VAC, 60-Hertz,
single-phase circuit, fused at 30 amperes (the
circuit must be fused on both sides of the line).
ELECTRICAL SERVICE FOR THE DRYER
SHOULD BE OF THE MAXIMUM RATE
VOLTAGE LISTED ON THE NAMEPLATE. DO
NOT CONNECT THE DRYER TO 110-, 115-, OR
120-VOLT CIRCUIT.
••If the branch circuit to dryer is 15 ft. (4.5
m) or less in length, use UL (Underwriters
Laboratories) listed No.-10 AWG wire (copper
wire only), or as required by local codes. If over
15 ft. (4.5 m), use UL-listed No.-8 AWG wire
(copper wire only), or as required by local codes.
Allow sufficient slack in wiring so the dryer
can be moved from its normal location when
necessary.
••The power cord (pigtail) connection between the
wall receptacle and the dryer terminal block IS
NOT supplied with the dryer. Type of pigtail and
gauge of wire must conform to local codes and
with instructions on the following pages.
••A 4-wire connection is required for all mobile and
manufactured home installations, as well as all
new construction after January 1, 1996. A 4-wire
connection must be used where local codes do
not permit grounding through the neutral wire.
••Do not modify the plug and internal wire provided
with the dryer.
••The dryer should be connected to a 4-hole outlet.
••If the plug does not fit the outlet, a proper outlet
will need to be installed by a qualified electrician.
••Connect the power cord to the terminal block.
Each colored wire should be connected to
the same color screw. Wire color indicated on
manual is connected to the same color screw in
the block.
••Grounding through the neutral conductor is
prohibited for: (1) new branch-circuit installations,
(2) mobile homes, (3) recreational vehicles, and
(4) areas where local codes prohibit grounding
through the neutral conductor.
••This dryer is supplied with the neutral wire
grounded. This white ground wire MUST BE
MOVED to the neutral terminal when a 4-wire
cord is to be used, or where grounding through
the neutral conductor is prohibited.
NOTE
••For electrical requirements for mobile or
manufactured homes, see Special Electrical
Requirements.
ENGLISH
WARNING
WARNING
22 INSTALLATION
Four-Wire Power Cord
••A 4-wire connection is required for
all mobile and manufactured home
installations, as well as all new
construction after January 1, 1996.
8
Tighten all screws securely.
9
Reinstall the terminal block access cover.
Hot (Black)
••A UL-listed strain relief is required.
••Use a 30-amp, 240-volt, 4-wire,
UL-listed power cord with #10 AWGminimum copper conductor and closed
loop or forked terminals with upturned
ends.
1
Remove the terminal block access cover on the
upper back of the dryer.
2
Install a UL-listed strain relief into the power
cord through-hole.
3
Thread a 30-amp, 240-volt, 4-wire, UL-listed
power cord with #10 AWG-minimum copper
conductor through the strain relief.
Terminal Block
UL-Listed Strain Relief
UL-Listed 4-Wire Power
Cord
4
Transfer the dryer’s ground wire from behind the
green ground screw to the center screw of the
terminal block.
5
Attach the two hot leads of the power cord to the
outer terminal block screws.
6
Attach the white neutral wire to the center screw
of the terminal block.
7
Attach the power cord ground wire to the green
ground screw.
Ground Screw
Neutral (White)
Hot (Red)
White Wire moved from
Ground Screw
Power Cord Ground
Wire
Four-Wire Direct Wire
••A 4-wire connection is required for
all mobile and manufactured home
installations, as well as all new
construction after January 1, 1996.
••A UL-listed strain relief is required.
••Use UL-listed 4-wire #10 AWGminimum copper conductor cable.
Allow at least 5 ft. (1.5 m) of wire to
allow for removal and reinstallation of
the dryer.
1
Remove 5-inch (12.7 cm) of the outer covering
from the wire. Remove 5-inch of insulation from
the ground wire. Cut off approximately 1.5-inch
(3.8 cm) from the other three wires and strip 1
inch (2.5 cm) insulation from each wire. Bend
the ends of the three shorter wires into a hook
shape.
1" (2.5 cm)
Attach the two hot leads of the power cord to the
outer terminal block screws.
7
Attach the white neutral wire to the center screw
of the terminal block.
8
Attach the power cord ground wire to the green
ground screw.
9
Tighten all screws securely.
10 Reinstall the terminal block access cover.
Hot (Black)
Ground Screw
5" (12.7 cm)
2
Remove the terminal block access cover on the
upper back of the dryer.
3
Install a UL-listed strain relief into the power
cord through-hole.
4
Thread the 4-wire #10 AWG-minimum copper
power cable prepared in step 1 through the
strain relief.
Terminal Block
UL-Listed Strain Relief
UL-Listed 4-Wire Power
Cord
Transfer the dryer’s ground wire from behind the
green ground screw to the center screw of the
terminal block.
Neutral (White)
Hot (Red)
White Wire moved from
Ground Screw
Power Cord Ground
Wire
Ground Wire
5
6
ENGLISH
from
INSTALLATION 23
24 INSTALLATION
Three-Wire Power Cord
••A 3-wire connection is NOT permitted
on new construction after January 1,
1996.
••A UL-listed strain relief is required.
••Use a 30-amp, 240-volt, 3-wire,
UL-listed power cord with #10 AWGminimum copper conductor and closed
loop or forked terminals with upturned
ends.
1
Remove the terminal block access cover on the
upper back of the dryer.
2
Install a UL-listed strain relief into the power
cord through-hole.
3
Thread a 30-amp, 240-volt, 3-wire, UL-listed
power cord with #10 AWG-minimum copper
conductor through the strain relief.
Terminal Block
UL-Listed Strain Relief
UL-Listed 3-Wire Power
Cord
4
Attach the two hot leads (black and red) of the
power cord to the outer terminal block screws.
5
Attach the neutral (white) wire to the center
terminal block screw.
6
Connect the external ground (if required by local
codes) to the green ground screw.
7
Tighten all screws securely.
8
Reinstall the terminal block access cover.
Hot (Black)
Neutral (White)
Hot (Red)
Ground Screw
White Wire from Dryer
harness
External Ground Wire (If
required by local codes)
INSTALLATION 25
6
Attach the neutral (white) wire to the center
terminal block screw.
••A UL-listed strain relief is required.
7
Connect the external ground (if required by local
codes) to the green ground screw.
8
Tighten all screws securely.
9
Reinstall the terminal block access cover.
••A 3-wire connection is NOT permitted
on new construction after January 1,
1996.
••Use UL-listed 3-wire, #10 AWGminimum copper conductor cable.
Allow at least 5 ft. (1.5 m) length to
allow for removal and installation of
dryer.
1
Remove 3.5-inch (8.9 cm) of the outer covering
from the wire. Strip 1 inch (2.5 cm) insulation
from each wire. Bend the ends of the three wires
into a hook shape.
1" (2.5 cm)
Hot (Black)
Neutral (White)
Hot (Red)
Ground Screw
White Wire from Dryer
harness
External Ground Wire (If
required by local codes)
2
Remove the terminal block access cover on the
upper back of the dryer.
3
Install a UL-listed strain relief into the power
cord through-hole.
4
Thread the 3-wire, #10 AWG-minimum copper
conductor power cable prepared in step 1
through the strain relief.
Terminal Block
UL-Listed Strain Relief
UL-Listed 3-Wire Power
Cord
5
Attach the two hot leads (black and red) of the
power cord to the outer terminal block screws.
ENGLISH
Three-Wire Direct Wire
26 INSTALLATION
Special Electrical
Requirements
(For Mobile or Manufactured Homes)
••Any installation in a manufactured or mobile
home must comply with the Manufactured Home
Construction and Safety Standards Title 24 CFR,
Part 3280 or Standard CAN/ CSA Z240 MH and
local codes and ordinances. If you are uncertain
whether your proposed installation will comply with
these standards, please contact a service and
installation professional for assistance.
••A 4-wire connection is required for all mobile and
manufactured home installations, as well as all new
construction after January 1, 1996.
••A gas dryer must be permanently attached to the
floor.
••The electrical connection for an electric dryer must
be a 4-wire connection. More detailed information
concerning the electrical connection is provided in
the section Connecting Electric Dryers.
••To reduce the risk of combustion and fire, the dryer
must be vented to the outside.
••DO NOT vent the dryer under a manufactured home
or mobile home.
••Electric dryers may be vented to the outside using
the back, left, right, or bottom panel.
••Gas dryers may be vented to the outside using the
back, left, or bottom panel. Gas dryers may not
be vented to the outside using the right side panel
because of the burner housing.
••The dryer exhaust duct must be affixed securely to
the manufactured or mobile home structure, and the
exhaust duct must be made of a material that will
resist fire and combustion. It is recommended that
you use a rigid, semi-rigid or flexible metal duct.
••DO NOT connect the dryer exhaust duct to any
other duct, vent, chimney, or other exhaust duct.
••Make sure the dryer has adequate access to
outside fresh air to ensure proper operation. The
opening for outside fresh air must be at least
25 sq. in (163 cm²).
••It is important that the clearance of the duct from
any combustible construction be at least 2-inch
(5 cm), and when venting the dryer to the outdoors,
the dryer should be installed with a clearance of at
least 1 inch (2.5 cm) at the sides and back of the
dryer.
••Please be aware that venting materials are not
supplied with the dryer. You must obtain the venting
materials necessary for proper installation.
Final Installation Check
Once you have completed the installation of the dryer
and it is in its final location, confirm proper operation
with the following tests and Installation Test (Duct
Check).
Testing Dryer Heating
GAS MODELS
Close the dryer door and press the Power button
to turn the dryer on. Press the Time Dry and Start/
Pause buttons to start the test. When the dryer starts,
the igniter should ignite the main burner.
NOTE
••If all air is not purged from the gas line, the gas
igniter may turn off before the main burner ignites. If
this happens, the igniter will reattempt gas ignition
after approximately two minutes.
ELECTRIC MODELS
Close the dryer door and press the Power button
to turn the dryer on. Press the Time Dry and Start/
Pause buttons to start the test. The exhaust air
should be warm after the dryer has been operating
for 3 minutes.
Checking Airflow
Effective dryer operation requires proper airflow.
The adequacy of the airflow can be measured by
evaluating the static pressure. Static pressure in the
exhaust duct can be measured with a manometer,
placed on the exhaust duct approximately 2 ft.
(60.9 cm) from the dryer. Static pressure in the
exhaust duct should not exceed 0.6 inch (1.5 cm).
The dryer should be checked while the dryer is
running with no load.
Checking Levelness
Once the dryer is in its final location, recheck the
dryer to be sure it is level. Make sure it is level front
to back and side to side, and that all four leveling feet
are in firm contact with the floor.
INSTALLATION 27
Installation Test (Duct Check)
Press the START/PAUSE button.
4
Check the display for results.
••Your dryer features Flow Sense™, an innovative
sensing system that automatically detects
blockages and restrictions in dryer ductwork.
Keeping ductwork clean of lint buildup and free of
restrictions allows clothes to dry faster and reduces
energy use.
The dryer will start the test, which will last a
few minutes. The heat will be turned on and the
temperatures in the drum will be measured.
During the test cycle, monitor the Flow Sense™
display on the control panel. If the Flow Sense™
LED is not turned on, when the cycle ends,
the exhaust system is adequate. If the exhaust
system is severely restricted, the Flow Sense™
LED will be turned on. Other problems may also
be shown with error codes. See the chart below
for error code details and solutions.
NOTE
••The dryer should be cool before starting this test. If
the dryer was warmed up during installation, run the
Air Dry cycle for a few minutes to reduce the interior
temperature.
LED; turned on :
RESTRICTED
The Flow Sense™ LED indicates that the exhaust
system is severely restricted. Have the system
checked immediately, as performance will be poor.
Activating the Installation Test
1
Remove the drying rack and literature, and
then close the door.
Do not load anything in the drum for this test, as
it may affect the accuracy of the results.
2
Press and hold the Signal and Temp. buttons
and then press the Power button.
(On models with a glass touch control panel,
press the Power button then IMMEDIATELY
press and hold the Temp. and Signal buttons.)
This button sequence activates the installation
will display if the activation
test. The code
is successful.
5
End of cycle.
will display.
At the end of the test cycle,
The test cycle will end and the dryer will shut off
automatically after a short delay.
ENGLISH
Once you have completed the installation of the
dryer, use this test to make sure the condition of the
exhaust system is adequate for proper operation of
the dryer. This test should be performed to alert you
to any serious problems in the exhaust system of
your home.
3
28 INSTALLATION
Check the Duct Condition
If the Flow Sense™ LED is turned on, check the
exhaust system for restrictions and damage. Repair
or replace the exhaust system as needed.
NOTE
••When the dryer is first installed, this test should be
performed to alert you to any existing problems with
the exhaust duct in your home. However, since the
test performed during normal operation provides
more accurate information on the condition of the
exhaust duct than the installation test, the number
of bars displayed during the two tests may not be
the same.
Error Codes
Check the error code before you call for service.
Error
Code
••Your dryer features Flow Sense™, an innovative
sensing system that automatically detects
blockages and restrictions in the dryer ductwork.
Keeping ductwork clean of lint buildup and free of
restrictions allows clothes to dry faster and reduces
energy use.
Solutions
tE1 or
tE2
Temperature
sensor failure.
Turn off the dryer and call
for service.
HS
Humidity sensor
failure.
Turn off the dryer and call
for service.
Electric dryer
power cord is
not connected
correctly, or
house power
supply is
incorrect.
Check the power supply
or the connection of
the power cord to the
terminal block. Refer to
the Connecting Electric
Dryers section of this
manual for complete
instructions.
House fuse is
blown, circuit
breaker has
tripped, or
power outage
has occurred.
Reset circuit breaker
or replace fuse. Do
not increase the fuse
capacity.
If the problem is a
circuit overload, have it
corrected by a qualified
electrician.
••Do not interrupt the test cycle, as this could result in
inaccurate results.
••Even if no bars are displayed during the test cycle,
some restrictions may still be present in the exhaust
system. Refer to the Venting the Dryer section
of this manual for complete exhaust system and
venting requirements.
Possible
Causes
PS,
PF, or
nP
INSTALLATION 29
Restricted or Blocked Airflow
Avoid long runs or runs with multiple elbows or
bends.
ENGLISH
Excess or crushed
transition duct
Too many elbows or
exhaust too long
Check for blockages and lint buildup.
Lint buildup or blockage
Make sure the ductwork is not crushed or restricted.
Crushed or damaged
exhaust
30 OPERATION
OPERATION
WARNING
••To reduce the risk of fire, electric shock, or injury to persons, read the SAFETY INSTRUCTIONS before
operating this appliance.
Using the Dryer
1
Clean the Lint Filter
2
Load the Dryer
3
Turn on the Dryer
4
Select a Cycle
If the lint filter has not already been cleaned, lift out the filter and remove the
lint from the last load. This will help ensure the fastest and most efficient drying
performance. Make sure to reinstall the filter, pressing down until it clicks firmly
into place.
Load the dryer with the wet laundry from the washer. If the load is extra large,
you may need to divide it into smaller loads for proper performance and fabric
care.
Press the Power button to turn on the dryer. The cycle LEDs will illuminate and
a chime will sound.
Turn the cycle selector knob either direction until the LED for the desired cycle
is on. The preset temperature, dry level, and option settings for that cycle will be
shown. Default settings for the selected cycle can now be changed if desired.
Refer to the Cycle Setting and Options page for details.
NOTE
••Not all options or modifiers are available on all cycles. Refer to the Cycle
Guide page for default settings and available options. A different chime will
sound and the LED will not come on if the selection is not available.
5
Begin Cycle
6
End of Cycle
Press the Start/Pause button to begin the cycle. The cycle can be paused at
any time either by opening the door or by pressing the Start/Pause button. If
the cycle is not restarted within 4 minutes of being paused, the dryer will shut
off and the settings will be lost.
When the cycle is finished, the chime will sound. Immediately remove your
clothing from the dryer to reduce wrinkling. If Wrinkle Care is selected, the dryer
will tumble briefly every few minutes to help prevent wrinkles from setting in the
clothes.
OPERATION 31
Check the Lint Filter Before
Every Load
Always ensure the lint filter is properly installed
before running the dryer. Running the dryer with a
loose or missing lint filter will damage the dryer and
articles in the dryer.
For best results, sort clothes into loads that can be
dried with the same drying cycle.
Different fabrics have different care requirements,
and some fabrics will dry more quickly than others.
Loading the Dryer
WARNING
To reduce the risk of fire, explosion, electric
shock, injury to persons, and death when
using this appliance, follow basic precautions,
including the following:
••Check all pockets to make sure that they are
empty. Items such as clips, pens, coins, and
keys can damage both the dryer and your
clothes. Flammable objects such as lighters or
matches could ignite, causing a fire.
Lint Filter
Sorting Laundry
Fabric Care Labels
Many articles of clothing include a fabric care label.
Using the chart below, adjust the cycle and option
selections to care for your clothing according to the
manufacturer’s recommendations.
Tumble dry
Dry
Gentle/delicate
Normal
Do not tumble
dry
Permanent
Press/ wrinkle
resistant
Do not dry (used
with do not wash)
Heat setting
High
Low
Medium
No heat/air
••Never dry clothes that have been exposed to
oil, gasoline, or other flammable substances.
Washing clothes will not completely remove oil
residues.
NOTE
Loading Tips
••Combine large and small items in the same load.
••Damp clothes will expand as they dry. Do not
overload the dryer; clothes require room to tumble
and dry properly.
••Close zippers, hooks, and drawstrings to prevent
these items from snagging or tangling on other
clothes.
ENGLISH
Always make sure the lint filter is clean before
starting a new load; a clogged lint filter will increase
drying time. To clean, pull the lint filter straight up and
roll any lint off the filter with your fingers. Push the lint
filter firmly back into place. See Regular Cleaning
for more information.
Grouping Similar Items
32 OPERATION
Control Panel
Non-Steam Models (DLE3500*, DLG3501*)
7
1
2
6
3
5
4
Steam Models (DLEX3700*, DLGX3701*)
8
7
1
2
3
6
5
4
Steam Models (DLEX3900*, DLGX3901*)
8
7
1
2
3
NOTE
••Model numbers can be found on the cabinet inside the door.
6
4
5
OPERATION 33
1 Power Button
Press the button to turn the dryer ON. Press again to
turn the dryer OFF.
2 Cycle Selector Knob
Turn this knob to select the desired cycle. Once
the desired cycle has been selected, the standard
presets will be shown in the display. On Manual Dry
cycles, these settings can be adjusted using the cycle
Modifier buttons anytime before starting the cycle.
3 Start/Pause Button
Press this button to start the selected cycle. If the
dryer is running, use this button to pause the cycle
without losing the current settings.
NOTE
••If you do not press the Start/Pause button to
resume a cycle within 4 minutes, the dryer turns off
automatically and all cycle settings are lost.
4 Cycle Modifier Buttons
Use these buttons to select the desired cycle settings
for the selected cycle. The current settings are shown
in the display. Press the button for that option to view
and select other settings.
5 More Time/Less Time Buttons
Use these buttons with the Time Dry and other
Manual Dry cycles to adjust the drying time. Press
the More Time button to increase the selected
manual cycle time by 1 minute; press the Less Time
button to decrease the cycle time by 1 minute.
The display shows the settings, estimated time
remaining, options, and status messages for the
dryer.
7 Cycle Option Buttons
Press each of these buttons to select additional
cycle options. And press and hold any button marked
with an asterisk for 3 seconds to activate a special
function.
8 Steam Functions
LG’s steam technology allows you to inject fabrics
with a swirling jet of steam to refresh clothes, reduce
static, and make ironing easier. Simply select the
Steam Fresh™ cycle or you can add a Steam option
to selected cycles.
ENGLISH
NOTE
••Pressing the Power button during a cycle will
cancel that cycle and any load settings will be lost.
6 Time and Status Display
34 OPERATION
9
13
14
10
15
11
12
9 Flow Sense™ Duct Blockage Sensing System
Indicator
The Flow Sense™ duct blockage sensing system
detects and alerts you to blockages in the ductwork
that reduce exhaust flow from the dryer. Maintaining
a clean exhaust system improves operating efficiency
and helps minimize service calls, saving you money.
10 Custom PGM
If you have a special combination of settings that
you use frequently, you can save these settings as a
Custom Program.
11 Control Lock Indicator
When Control Lock is set, the Control Lock indicator
appears and all buttons are disabled except the
POWER button. This prevents children from changing
settings while the dryer is operating.
12 WI-FI Indicator
When the appliance is connected to the Internet
through a home Wi-Fi network, this indicator appears.
13 Check Filter Reminder
The display will show Check Filter when the dryer is
turned on as a reminder to check the filter. It turns off
when the START/PAUSE button is pressed.
14 Estimated Time Remaining
This display shows the estimated time remaining for
Sensor Dry cycles or the actual time remaining for
Time Dry or Manual Dry cycles.
NOTE
••The cycle time on Sensor Dry cycles may fluctuate
as the dryer recalculates drying time for optimal
results.
15 Cycle Completion Indicator with Clean Filter
Reminder
This portion of the display shows which stage of
the drying cycle is currently underway (Check Filter,
Drying, Cooling).
OPERATION 35
Cycle Guide
Sensor Dry cycles utilize LG’s unique dual sensor
system to detect and compare the moisture level
in clothes and in the air and adjust the drying time
as needed to ensure superior results. The dryer
automatically sets the dryness level and temperature
at the recommended setting for each cycle. The
estimated time remaining will be shown in the display.
NOTE
••To protect your garments not every dryness level,
temperature, or option is available with every cycle.
See the Cycle Guide for details.
Manual Dry Cycles
Use Manual Dry cycles to select a specific amount of
drying time and a drying temperature. When a Manual
Dry cycle is selected, the Estimated Time Remaining
display shows the actual time remaining in your
cycle. You can change the actual time in the cycle by
pressing the More Time or Less Time buttons.
NOTE
••The Energy Saver option is turned on by default in
the Normal Cycle. Turn off the Energy Saver option
for a faster Normal cycle which begins with heated
drying. To turn the Energy Saver default off, press
and hold the Energy Saver button. ON or OFF
appears in the display.
NSF Certification
NSF International (formerly the National Sanitation
Foundation), certifies that the ANTI BACTERIAL cycle
reduces 99.9% of bacteria on laundry, and none of
the bacteria will carry over onto the next laundry load.
••The default settings for the ANTI BACTERIAL cycle
are High temperature and Very Dry. These default
settings cannot be changed.
••Do NOT use this cycle with delicate items or fabrics.
Protocol P154 Sanitization
Performance of Residential
Clothes dryer
(DLE3500*, DLG3501*, DLEX3700*, DLGX3701*,
DLEX3900*, DLGX3901*)
ENGLISH
Sensor Dry Cycles
36 OPERATION
Non-Steam Models (DLE3500*, DLG3501*)
= default setting
●
= allowable option
* = Energy Saver
Cycle
Fabric Type
Dry
Level
Temp.
Time in
Min.
Wrinkle
Care
Damp Dry
Signal
Anti
Bacterial
SENSOR DRY
Normal*
Work clothes,
corduroys, etc.
Normal
Heavy
Duty
Jeans, heavyweight
items
Normal
Bedding
Comforters, Pillows,
Shirts
Normal
Towels
Denims, towels, heavy
cottons
Normal
Small
Load
Only normal & cotton/
towels fabric type (Max.
3lb)
Normal
Perm.
Press
Permanent press,
synthetic items
Normal
Delicates
Lingerie, sheets,
blouses
Normal
Adj.
Adj.
Adj.
Adj.
Adj.
Adj.
Adj.
Mid High
Elec: 57
Gas: 63
●
●
●
High
54
●
●
●
Medium
55
Medium
55
●
●
●
High
30
●
Medium
32
●
●
Low
28
●
●
MANUAL DRY
Speed Dry
For small loads with
short drying times
Off
Air Dry
For items that require
heat-free drying such
as plastics or rubber
Off
High
25
Adj.
Adj.
No Heat
30
Adj.
●
●
OPERATION 37
Steam Models (DLEX3700*, DLGX3701*)
= default setting
●
= allowable option
* = Energy Saver
Fabric Type
Dry
Level
Temp.
Time in
Min.
Wrinkle
Care
Damp Dry
Signal
Reduce
Static
●
●
●
●
●
●
SENSOR DRY
Normal
Normal*
Work clothes,
corduroys, etc.
Heavy
Duty
Jeans, heavyweight
items
Normal
Bedding
Comforters, pillows,
shirts
Normal
Anti
Bacterial
Do not use this cycle
with delicate fabrics
Very
Perm.
Press
Permanent press,
synthetic items
Normal
Delicates
Lingerie, sheets,
blouses
Normal
Towels
Denims, towels, heavy
cottons
Normal
Adj.
Adj.
Adj.
Adj.
Adj.
Adj.
Mid High
Elec: 57
Gas: 63
High
54
Medium
55
High
70
●
Medium
32
●
●
●
Low
28
●
●
●
Medium
55
●
●
●
●
MANUAL DRY
Speed Dry
For small loads with
short drying times
Off
Air Dry
For items that require
heat-free drying such
as plastics or rubber
Off
High
25
Adj.
Adj.
No Heat
30
Adj.
●
●
●
STEAM CYCLE
Steam
Sanitary™
Comforter, bedding,
children's clothing
Steam
Fresh™
Comforter, shirts,
trousers (except
especially delicate
fabrics)
Off
Off
High
31
Mid High
10
Adj.
Adj.
●
●
●
ENGLISH
Cycle
38 OPERATION
Steam Models (DLEX3900*, DLGX3901*)
= default setting
●
= allowable option
* = Energy Saver
Cycle
Fabric Type
Dry
Level
Temp.
Time in
Min.
Wrinkle
Care
Damp Dry
Signal
Reduce
Static
SENSOR DRY
Normal*
Work clothes,
corduroys, etc.
Normal
Heavy
Duty
Jeans, heavyweight
items
Normal
Bedding
Comforters, pillows,
shirts
Normal
Small
Load
Only normal & cotton/
towels fabric type (Max.
3lb)
Normal
Anti
Bacterial
Do not use this cycle
with delicate fabrics
Very
Perm.
Press
Permanent press,
synthetic items
Normal
Delicates
Lingerie, sheets,
blouses
Normal
Sportswear
Sports Wear
Off
Towels
Denims, towels, heavy
cottons
Normal
Adj.
Adj.
Adj.
Adj.
Adj.
Adj.
Adj.
Mid High
Elec: 57
Gas: 63
●
●
●
High
54
●
●
●
Medium
55
High
30
●
High
70
●
Medium
32
●
●
●
Low
28
●
●
●
27
●
55
●
Mid High
●
●
●
●
MANUAL DRY
Speed Dry
For small loads with
short drying times
Off
Air Dry
For items that require
heat-free drying such
as plastics or rubber
Off
High
25
Adj.
Adj.
No Heat
30
Adj.
●
●
●
STEAM CYCLE
Steam
Sanitary™
Comforter, bedding,
children's clothing
Off
Steam
Fresh™
Comforter, shirts,
trousers (except
especially delicate
fabrics)
Off
High
31
Mid High
10
Adj.
Adj.
●
●
●
OPERATION 39
Option Buttons
Sensor Dry cycles have preset settings that are
selected automatically. Manual Dry cycles have
default settings, but you may also customize the
settings using the cycle modifier buttons. Press
the button for that option to view and select other
settings.
The dryer features several additional cycle options to
customize cycles to meet individual needs. Certain
option buttons also feature a special function that
can be activated by pressing and holding that option
button for 3 seconds.
Dry Level
Use this button to select the level of dryness for the
cycle. Press the Dry Level button repeatedly to scroll
through available settings.
••This option is only available with Sensor Dry cycles.
••The dryer will automatically adjust the cycle time.
Selecting More Dry or Very Dry will increase
the cycle time, while Less Dry or Damp Dry will
decrease the cycle time.
••Use a Less Dry or Damp Dry setting for items that
you wish to iron.
Temp.
Use this button to adjust the temperature setting.
This allows precise care of fabrics and garments.
Press the Temp. button repeatedly to scroll through
available settings.
Time Dry
Use this button to manually select the drying time,
from 20 to 60 minutes, in 10-minute increments. Use
this for small loads or to remove wrinkles. Use the
More Time/Less Time buttons to add or reduce the
drying time in 1-minute increments.
Signal
Use this button to adjust the volume of the Signal or
turn off the Signal. Press the button repeatedly until
the desired volume setting is illuminated.
Adding Cycle Options to a Cycle
1
Turn on the dryer and turn the Cycle selector
knob to select the desired cycle.
2
Use the cycle modifier buttons to adjust the
settings for that cycle.
3
Press the cycle option button(s) to add the
desired options. A confirmation message is
shown in the display.
4
Press the Start/Pause button to start the cycle.
The dryer starts automatically.
Wrinkle Care
Selecting this option will tumble the load periodically
for up to 3 hours after the selected cycle, or until the
door is opened. This is helpful in preventing wrinkles
when you are unable to remove items from the dryer
immediately.
Damp Dry Signal
When this option is selected, the dryer signals when
the load is approximately 80% dry. This allows you
to remove faster-drying lightweight items or items
that you would like to iron or hang while they are still
slightly damp.
Energy Saver
This option helps to reduce the energy consumption
of the Normal Cycle, depending on the load size.
When the Energy Saver option is selected, the cycle
begins with an air dry section and the drying time is
increased.
ENGLISH
Cycle Modifier Buttons
40 OPERATION
Special Functions
Some cycle option buttons also activate secondary
functions. These special functions are marked with an
asterisk (*). Press and hold the option button marked
with the special function to activate it.
Control Lock
Use this option to prevent unwanted use of the dryer
or to keep cycle settings from being changed while
the dryer is operating.
Activating the Control Lock Function
Press and hold the Wrinkle Care button for 3
seconds.
The Control Lock icon will be shown in the display,
and all controls will be disabled except the Power
button.
Deactivating the Control Lock Function
Press and hold the Wrinkle Care button for 3
seconds.
Once set, Control Lock remains active until it is
manually deactivated. Control Lock must be turned
off to run another cycle.
Custom PGM
Save special combinations of settings that are used
frequently as a custom program.
Saving a Custom Program
Turn on the dryer and select the desired settings
using the cycle selector knob and cycle modifier
or option buttons.
1
2
Press and hold the Custom PGM button for
three seconds.
NOTE
••Only one custom program can be saved at a time.
Pressing and holding the Custom PGM button will
overwrite any previously saved custom program.
Recalling a Custom Program
1
Turn on the dryer and press the Custom PGM
button.
2
Press the Start/Pause button to start the cycle.
Default On/Off
This option allows the Energy Saver settings to be
changed. To run a Normal cycle without the Energy
Saver option, press and hold the Energy Saver
button for three seconds. ON or OFF appears in the
display.
Using the Steam Functions
LG’s new steam technology injects fabrics with a
swirling jet of hot steam to refresh clothes, reduce
static, and make ironing easier.
Simply select the Steam Fresh™ cycle, or add a
steam option to selected cycles.
WARNING
To reduce the risk of serious injury, death,
explosion, or fire, follow basic safety
precautions, including the following:
••Do not open the dryer door during steam cycles.
••Do not fill the steam feeder with gasoline,
dry-cleaning solvents, or other flammable or
explosive substances.
••Do not touch the steam nozzle in the drum
during or after the steam cycle.
The Steam Sanitary™ Cycle
The Steam Sanitary™ cycle is ideal for sanitizing
non-washable items quickly and easily using the
power of steam.
Use this cycle for cotton and polyester material.
(Do NOT use for urethane foam, down feathers or
delicate items).
The Steam Fresh™ Cycle
Steam Fresh™ uses the power of steam to quickly
reduce wrinkles and odors in fabrics. It brings new
life to wrinkled clothes that have been stored for an
extended time and makes heavily wrinkled clothes
easier to iron. Steam Fresh™ can also be used to
help reduce odors in fabrics.
NOTE
••Reduce Static options can also be used during the
Steam Fresh™ cycle.
••The cycle time depends on the load (number of
items). Press the More Time or Less Time button
to change the display to reflect the number of items
in the load. The display will show 3, 5, or
.3
means 3 or fewer items, 5 is for 4 or 5 items, and
indicates a large load such as a comforter.
OPERATION 41
Using the Steam Fresh™ Cycle
Turn on the dryer and turn the cycle selector
knob to select the Steam Fresh™ cycle.
2
To add an option function, select Reduce Static,
or Wrinkle Care.
3
The display shows the load size (number of
items). Change the steam time by pressing the
More Time or Less Time buttons to fit the size
of the load.
4
Press Start/Pause to start the cycle.
The Steam Options
The Reduce Static option injects steam late in the
drying cycle to reduce the static electricity caused by
dry fabrics rubbing together.
NOTE
••When Sensor Dry is selected with the Reduce
Static option, a Dry level of Less or Damp cannot be
selected.
••The Reduce Static option can also be selected
during Time Dry cycles.
••After the Steam option is selected in Time Dry, the
More Time or Less Time buttons will change the
steam time ONLY.
••Depending on the load (quantity of items), you can
change the amount of time for the cycle by pressing
the More Time or Less Time button. (Reduce
static: 7, 9, 11, 14, 16, or 18)
Adding Steam to a Standard Cycle
1
Turn on the dryer and turn the cycle selector
knob to select the desired cycle.
2
Use the cycle setting buttons to adjust the
settings for that cycle.
3
Press the Steam option button (Reduce Static,
or Wrinkle Care) for the desired steam option.
Then adjust for the load size using the More
Time or Less Time buttons.
4
Press Start/Pause to start the cycle.
••Do not use Steam Fresh™ with items such as wool,
wool blankets, leather jackets, silk, wet clothes,
lingerie, foam products, or electric blankets.
••For best results, load articles of similar size and
fabric type. Do not overload.
••When the filter/duct is clogged, the steam option
may not have optimal results.
••When the steam function is operating, the drum will
stop to allow steam to stay in the drum.
••The steam feeder must be filled with water up to the
filter screen. Otherwise, an error message will be
displayed.
ENGLISH
1
NOTE
••Steam may not be clearly visible during the steam
cycles. This is normal.
42 OPERATION
STEAM
STEAM
SANITARY™
STEAM
FRESH™
STEAM
OPTION
TIME DRY
DEFAULT
TIME
TEMP.
DRY
LEVEL
39 minutes
20 minutes
FABRIC
STATE
FABRIC
TYPE
MAXIMUM
AMOUNT
Comforter
Bedding
Single
(1 each)
Children’s
clothing
3 lbs.
Comforter
Single
(1 each)
Shirts*
5 each
Dry
Shirts*
8 lbs.
(18 Items.)
Dry
●
Dry
REDUCE
STATIC
10 minutes
REDUCE
STATIC
FOLLOWS
SELECTED
CYCLE
●
Wet
Varies by
selected
cycle
8 lbs.
(18 Items.)
+Turbo
Steam
FOLLOWS
SELECTED
●
Wet
Varies by
selected
cycle
8 lbs.
(18 Items.)
REDUCE
STATIC
45 minutes
Wet
Varies by
selected
cycle
8 lbs.
(18 Items.)
●
••* Shirt: 70% cotton, 30% poly blend. Except especially delicate fabrics
SMART FUNCTIONS 43
SMART FUNCTIONS
The LG SmartThinQ application allows you to
communicate with the appliance using a smartphone.
Before Using LG SmartThinQ
••For appliances with the
1
or
logo
Use a smartphone to check the strength of
the wireless router (Wi-Fi network) near the
appliance.
•If the distance between the appliance and the
wireless router is too far, the signal strength
becomes weak. It may take a long time to
register or installation may fail.
2
Turn off the Mobile data or Cellular Data on
your smartphone.
••The network connection may not work properly
depending on the Internet service provider.
••The Wi-Fi connection may not connect or may
be interrupted because of the home network
environment.
••If the appliance cannot be registered due to
problems with the wireless signal transmission,
unplug the appliance and wait about a minute
before trying again.
••If the firewall on your wireless router is enabled,
disable the firewall or add an exception to it.
••The wireless network name (SSID) should be a
combination of English letters and numbers. (Do not
use special characters.)
••Smartphone user interface (UI) may vary depending
on the mobile operating system (OS) and the
manufacturer.
••If the security protocol of the router is set to WEP,
network setup may fail. Change the security
protocol (WPA2 is recommended), and register the
product again.
3
Connect your smartphone to the wireless router.
Installing the LG SmartThinQ
Application
Search for the LG SmartThinQ application from the
Google Play Store or Apple App Store on a smart
phone. Follow instructions to download and install the
application.
NOTE
••To verify the Wi-Fi connection, check that Wi-Fi
icon on the control panel is lit.
••The appliance supports 2.4 GHz Wi-Fi networks
only. To check your network frequency, contact your
Internet service provider or refer to your wireless
router manual.
••LG SmartThinQ is not responsible for any network
connection problems or any faults, malfunctions, or
errors caused by network connection.
••The surrounding wireless environment can make
the wireless network service run slowly.
NOTE
••If you choose the simple login to access the LG
SmartThinQ application, you must go through
the appliance registration process each time you
change your smartphone or reinstall the application.
ENGLISH
LG SmartThinQ Application
••If the appliance is having trouble connecting to the
Wi-Fi network, it may be too far from the router.
Purchase a Wi-Fi repeater (range extender) to
improve the Wi-Fi signal strength.
44 SMART FUNCTIONS
LG SmartThinQ Application Features
••For appliances with the
or
logo
Dryer Cycle
Download new and special cycles that are not
included in the basic cycles on the appliance.
Appliances that have been successfully registered
can download a variety of specialty cycles specific to
the appliance.
Only one cycle can be stored on the appliance at a
time.
Once cycle download is completed in the appliance,
the appliance keeps the downloaded cycle until a
new cycle is downloaded.
Venting Tips
Provides venting tips.
Energy Monitoring
This feature keeps track of the refrigerator’s power
consumption and the number of door openings.
Remote Control
Control the Refrigerator Temperature, Fresh Air Filter
and Ice Plus from the smart phone app.
Push Messages
Wireless LAN Module Specifications
Model
LCW-004
Frequency Range
2412 to 2462 MHz
IEEE 802.11 b: 22.44 dBm
Output Power (Max)
IEEE 802.11 g: 24.68 dBm
IEEE 802.11 n: 24.11 dBm
FCC Notice
This equipment has been tested and found to comply
with the limits for a Class B digital device, pursuant
to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against
harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful
interference to radio communications. However, there
is no guarantee that interference will not occur in a
particular installation. If this equipment does cause
harmful interference to radio or television reception,
which can be determined by turning the equipment
off and on, the user is encouraged to try to correct
the interference by one or more of the following
measures:
If the door remains open for more than ten minutes,
you will receive a push message. When Ice Plus is
finished, you will receive a push message.
••Reorient or relocate the receiving antenna.
Smart Diagnosis™
••Connect the equipment to an outlet on a circuit
different from that to which the receiver is
connected.
This function provides useful information for
diagnosing and solving issues with the appliance
based on the pattern of use.
Settings
Allows you to set various options on the refrigerator
and in the application.
NOTE
••If you change your wireless router, your Internet
service provider or your password after registering
the appliance, delete it from the LG SmartThinQ
Settings → Edit Product and register again.
••This information is current at the time of publication.
The application is subject to change for product
improvement purposes without notice to users.
••NFC function would vary depending on smart
phones.
••Increase the separation between the equipment and
the receiver.
••Consult the dealer or an experienced radio/TV
technician for help.
This device complies with part 15 of the FCC Rules.
Operation is subject to the following two conditions:
1) this device may not cause harmful interference and
2) this device must accept any interference received,
including interference that may cause undesired
operation of the device.
Any changes or modifications in construction of this
device which are not expressly approved by the party
responsible for compliance could void the user’s
authority to operate the equipment.
SMART FUNCTIONS 45
FCC RF Radiation Exposure Statement
This equipment should be installed and operated with
a minimum distance of 20 cm (7.8 inches) between
the antenna and your body. Users must follow the
specific operating instructions for satisfying RF
exposure compliance.
Open Source Software Notice
Information
To obtain the source code under GPL, LGPL, MPL,
and other open source licenses, that is contained in
this product, please visit http://opensource.lge.com.
In addition to the source code, all referred license
terms, warranty disclaimers and copyright notices are
available for download.
LG Electronics will also provide open source code
to you on CD-ROM for a charge covering the cost
of performing such distribution (such as the cost of
media, shipping, and handling) upon email request
to [email protected]. This offer is valid for three
(3) years from the date on which you purchased the
product.
Smart Diagnosis™ Function
Should you experience any problems with the
appliance, it has the capability of transmitting data
via your telephone to the LG Customer Information
Center. NFC or Wi-Fi equipped models can also
transmit data to a smartphone using the LG
SmartThinQ application.
Smart Diagnosis™ through the
Customer Information Center
••For appliances with the
or
logo
This method allows you to speak directly to our
trained specialists. The specialist records the data
transmitted from the appliance and uses it to analyze
the issue, providing a fast and effective diagnosis.
Call the LG Electronics Customer Information
Center at:
1
(LG U.S.A.) 1-800-243-0000
(LG Canada) 1-888-542-2623
2
When instructed to do so by the call center,
place the mouthpiece of the phone close to the
Smart Diagnosis™ icon. Do not press any other
buttons.
3
Press and hold the Temp. button for 3 seconds.
4
Keep the phone in place until the tone
transmission has finished.
5
Once the countdown is over and the tones have
stopped, resume your conversation with the call
center agent, who will then be able to assist you
using the information transmitted for analysis.
NOTE
••Smart Diagnosis™ cannot be activated unless
the appliance can be turned on using the Power
button. If the appliance cannot be turned on,
troubleshooting must be done without using Smart
Diagnosis™.
••For best results, do not move the phone while the
tones are being transmitted.
••If the call center agent is not able to get an accurate
recording of the data, you may be asked to try
again.
••The Smart Diagnosis™ function depends on the
local call quality.
••Bad call quality may result in poor data transmission
from your phone to the call center, which could
cause Smart Diagnosis™ to malfunction.
ENGLISH
This equipment complies with FCC radiation
exposure limits set forth for an uncontrolled
environment. This transmitter must not be co-located
or operating in conjunction with any other antenna or
transmitter.
46 SMART FUNCTIONS
SmartThinQ Smart Diagnosis™
••For appliances with the
or
logo
Use the Smart Diagnosis feature in the SmartThinQ
application for help diagnosing issues with the
appliance without the assistance of the LG Customer
Information Center.
Follow the instructions in the SmartThinQ application
to perform a Smart Diagnosis using your smartphone.
NOTE
••Smart Diagnosis™ cannot be activated unless
the appliance can be turned on using the Power
button. If the appliance cannot be turned on,
troubleshooting must be done without using Smart
Diagnosis™.
MAINTENANCE 47
MAINTENANCE
WARNING
To reduce the risk of fire, electric shock,
injury to persons, or death when using this
appliance, follow basic precautions, including
the following:
Vent ductwork should be checked for lint buildup
once per month and cleaned at least once per
year. If any noticeable reduction in airflow or drying
performance occurs, immediately check ductwork
for obstructions and blockages. Contact a qualified
technician or service provider.
Cleaning the Lint Filter
Always clean the lint from the filter after every cycle.
••Unplug the dryer before cleaning.
••Never use harsh chemicals, abrasive cleaners,
or solvents to clean the washer. They will
damage the finish.
Cleaning the Exterior
Proper care of your dryer can extend its life. The
outside of the machine can be cleaned with warm
water and a mild, nonabrasive household detergent.
Immediately wipe off any spills with a soft, damp
cloth.
Lint Filter
To clean the lint filter, open the dryer door and pull
the lint filter straight up. Then:
1
For everyday cleaning, roll any lint off the filter
with your fingers, or
2
Vacuum the lint filter.
3
If the lint filter has become very dirty or clogged
with fabric softener, wash the lint filter in warm,
soapy water and allow it to dry thoroughly before
reinstalling.
NOTE
••Do not use methylated spirits, solvents, or similar
products.
••Never use steel wool or abrasive cleansers; they
can damage the surface.
Cleaning the Interior
Wipe around the door opening and seal with a soft,
damp cloth to prevent lint and dust buildup that could
damage the door seal.
Clean the window with a soft cloth dampened with
warm water and a mild, nonabrasive household
detergent, then wipe dry.
The stainless steel drum can be cleaned with a
conventional stainless steel cleaner, used according
to the manufacturer’s specifications. Never use steel
wool or abrasive cleansers; they may scratch or
damage the surface.
Cleaning Around and Under the
Dryer
Vacuum lint and dust from around the dryer and
underneath it regularly. Vent ductwork should be
checked for lint buildup and cleaned at least once per
year. If any noticeable reduction in airflow or drying
performance occurs, immediately check ductwork for
obstructions and blockages.
NOTE
••NEVER operate the dryer without the lint filter in
place.
ENGLISH
Regular Cleaning
Maintaining Ductwork
48 TROUBLESHOOTING
TROUBLESHOOTING
FAQs: Frequently Asked Questions
Q:
When I press a button, why does my dryer beep and then nothing happens?
A:
The Control Lock feature is turned on. To turn off Control Lock, turn the dryer on, then press and hold
the button that has *Control Lock on or under it for 3 seconds.
Q:
Why does my dryer take so long to dry clothes?
A:
Proper airflow is critical to the efficient operation of clothes dryers. A lint filter which is full of lint or
clogged with fabric softener sheet residue can reduce the airflow to the point that the time required
to dry clothing will be greatly increased. Another factor affecting dry time is your home exhaust
system. An exhaust system which is dirty and clogged with lint, or is excessively long, needs to be
professionally cleaned or repaired.
Q:
Why does my dryer start by itself every few minutes?
A:
This is how the Wrinkle Care feature works. The dryer runs briefly every few minutes for up to 3
hours after the cycle finishes. This feature is designed to help prevent wrinkles from setting in when
the dryer is not unloaded immediately after the cycle is finished.
Q:
Why does my dryer show 3 minutes when I select the Steam Fresh™ cycle?
A:
When the Steam Fresh™ cycle is selected, the dryer displays the recommended number of garments
for the cycle, not the estimated cycle time, until the cycle is started. Use the More Time or Less
Time buttons to adjust the load size setting for the number of garments you desire. For a large load
or single bulky item use the
(big) setting.
User Support Videos
For further assistance, there are videos and tutorials available
through the LG.com website.
1
2
On the lg.com/us home page, click on the Support menu tab
to bring up the menu selections. Select Video Tutorials.
Type Dryer in the search box on the new page and click the
Search button.
Scan this QR code to quickly access the
video search page on the LG website.
Once there, type Dryer in the search box.
TROUBLESHOOTING 49
Before Calling for Service
Operation
Problem
Possible Cause
The Flow Sense™
indicator remains
active after clearing
the restriction in
the venting.
After clearing the restriction,
the Flow Sense™ system
requires multiple, consecutive
cycles to determine that
the performance value has
improved before the Flow
Sense™ indicator is reset.
••If the Flow Sense™ indicator remains active for more
than five cycles after the restriction has been cleared,
call for service.
Power cord is not properly
plugged in.
••Make sure that the plug is securely plugged into a
grounded outlet matching the dryer’s rating plate.
House fuse is blown, circuit
breaker has tripped, or power
outage has occurred.
••Reset circuit breaker or replace fuse. Do not increase
fuse capacity. If the problem is a circuit overload, have
it corrected by a qualified electrician.
Dryer will not turn
on
House fuse is blown, circuit
breaker has tripped, or power
outage has occurred.
Dryer does not heat
Solutions
••Reset circuit breaker or replace fuse. Do not increase
fuse capacity. If the problem is a circuit overload, have
it corrected by a qualified electrician.
••NOTE: Due to the design of electric dryers, it is
possible for a circuit problem to allow an electric dryer
to run without heat.
Gas supply or service is
turned off.
••Confirm that the house gas shutoff and the dryer gas
shutoff valves are both fully open. Even if gas is not
supplied to the dryer, it will run and no error codes will
display. Verify that other gas appliances in the home
are working normally.
ENERGY SAVER option
selected (on some models)
••If using the Normal cycle, deselect the ENERGY
SAVER option. The Energy Saver option is selected by
default. This option reduces energy use by adding an
air dry section to the beginning of the cycle. It is normal
to feel no heat at the beginning of the cycle while in
ENERGY SAVER mode.
Exhaust ducts are blocked,
dirty, or duct run is too long.
••Confirm that the exhaust duct is properly configured
and free of debris, lint, and obstructions. Make sure that
outside wall dampers can open properly and are not
blocked, jammed, or damaged.
Load is not properly sorted.
••Separate heavy items from lightweight items. Larger
and heavier items take longer to dry. Light items in a
load with heavy items can fool the sensor because the
light items dry faster.
Clothes take too
long to dry
ENGLISH
This dryer is equipped with an automatic error-monitoring system to detect and diagnose problems at an early
stage. If the dryer does not function properly or does not function at all, check the following before you call for
service.
50 TROUBLESHOOTING
Problem
Clothes take too
long to dry
Drying time is not
consistent
Possible Cause
Solutions
Large load of heavy fabrics.
••Heavy fabrics take longer to dry because they tend
to retain more moisture. To help reduce and maintain
more consistent drying times for large and heavy
fabrics, separate these items into smaller loads of a
consistent size.
Dryer controls are not set
properly.
••Use the appropriate control settings for the type of load
you are drying. Some loads may require an adjustment
of the dry level setting for proper drying.
Lint filter needs to be cleaned.
••Remove the lint from the filter before every load. With
the lint removed, hold the filter up to a light to see if it
is dirty or clogged. With some loads that produce high
amounts of lint, such as new bath towels, it may be
necessary to pause the cycle and clean the filter during
the cycle.
House fuse is blown, circuit
breaker has tripped, or power
outage has occurred.
••Reset circuit breaker or replace fuse. Do not increase
fuse capacity. If the problem is a circuit overload, have
it corrected by a qualified electrician.
••NOTE: Due to the design of electric dryers, it is
possible for a circuit problem to allow an electric dryer
to run without heat.
Dryer is overloaded.
••Divide extra large loads into smaller loads for better
drying performance and efficiency.
Dryer is underloaded.
••If you are drying a very small load, add a few extra
items to ensure proper tumbling action. If the load is
very small and you are using SENSOR DRY cycles, the
electronic control cannot properly sense the dryness of
the load and may shut off too soon. Use TIME DRY or
add some extra wet clothes to the load.
ENERGY SAVER option
selected (on some models)
••If using the Normal cycle, deselect the ENERGY
SAVER option. This option reduces energy use by
adding an air dry section to the beginning of the cycle.
Heat settings, load size, or
dampness of clothing is not
consistent.
••The drying time for a load will vary depending on the
type of heat used (electric, natural gas, or LP gas),
the size of the load, the type of fabrics, the wetness of
the clothes, and the condition of the exhaust duct and
lint filter. Even an unbalanced load in the washer can
cause poor spinning, resulting in wetter clothes which
will take longer to dry.
TROUBLESHOOTING 51
Performance
Problem
Clothes are
wrinkled
Clothes are
shrinking
Solutions
••Confirm and follow the instructions provided with your
fabric softener.
Clean and dirty clothes are
being dried together.
••Use your dryer to dry only clean items. Soil from dirty
clothes can transfer to the clean clothes in the same or
later loads.
Clothes were not properly
cleaned or rinsed before being
placed in the dryer.
••Stains on dried clothes could be stains that were not
removed during the washing process. Make sure
that clothes are being completely cleaned or rinsed
according to the instructions for your washer and
detergent. Some difficult soils may require pre-treating
prior to washing.
Clothes dried too long (over
dried).
••Over drying a load of laundry can lead to wrinkled
clothes. Try a shorter drying time or LESS DRY setting
and remove items while they still retain a slight amount
of moisture.
Clothes left in dryer too long
after cycle ends.
••Use the WRINKLE CARE option. This feature will
tumble the clothes briefly every few minutes for up to 3
hours to help prevent wrinkling.
Garment care instructions are
not being followed.
••To avoid shrinking your clothes, always consult and
follow fabric care instructions. Some fabrics will
naturally shrink when washed. Other fabrics can be
washed but will shrink when dried in a dryer. Use a low
or no heat setting.
Lint filter not cleaned properly.
••Remove the lint from the filter before every load. With
the lint removed, hold the filter up to a light to see if it
is dirty or clogged. If it looks dirty, follow the cleaning
instructions. With some loads that produce high
amounts of lint, it may be necessary to clean the filter
during the cycle.
Laundry not sorted properly.
••Some fabrics are lint producers (i.e., a fuzzy white
cotton towel) and should be dried separately from
clothes that are lint trappers (i.e., a pair of black linen
pants).
Excess static in clothes.
••Use a fabric softener to reduce static electricity. Be sure
to follow the manufacturer’s instructions. Overdrying a
load of laundry can cause a buildup of static electricity.
Adjust settings and use a shorter drying time, or use
SENSOR DRY cycles.
Dryer is overloaded.
••Divide extra large loads into smaller loads for drying.
Tissue, paper, etc., left in
pockets.
••Check pockets thoroughly before washing and drying
clothes.
Lint on clothes
ENGLISH
Greasy or dirty
spots on clothes
Possible Cause
Fabric softener used
incorrectly.
52 TROUBLESHOOTING
Problem
Excess static in
clothes after drying
Possible Cause
Solutions
Fabric softener is not used or
used incorrectly.
••Use a fabric softener or the REDUCE STATIC option, if
equipped, to reduce static electricity. Be sure to follow
the manufacturer’s instructions.
Clothes dried too long
(overdried).
••Overdrying a load of laundry can cause a buildup of
static electricity. Adjust settings and use a shorter
drying time, or use MANUAL DRY cycles. Select
a LESS DRY setting on SENSOR DRY cycles, if
necessary.
Drying synthetics, permanent
press, or synthetic blends.
••These fabrics are naturally more prone to static buildup.
Try using fabric softener, or use LESS DRY and/or
shorter TIME DRY time settings.
••If items are too tightly packed or too sparse the sensor
may have trouble reading the dryness level of the load.
Use a TIME DRY cycle for very small loads.
Clothes have
damp spots after a
Sensor Dry cycle.
Very large load or very small
load.Single large item such as
a blanket or comforter.
••Large, bulky items such as blankets or comforters can
sometimes wrap themselves into a tight ball of fabric.
The outside layers will dry and register on the sensors,
while the inner core remains damp. When drying a
single bulky item, it may help to pause the cycle once
or twice and rearrange the item to unwrap and expose
any damp areas.
••To dry a few remaining damp items from a very large
load or a few damp spots on a large item after a sensor
cycle has completed, empty the lint trap, then set a
TIME DRY cycle to finish drying the item(s).
Trouble connecting
appliance and
smartphone to WiFi network
The password for the WiFi network was entered
incorrectly.
••Delete your home Wi-Fi network and begin the
registration process again.
Mobile data for your
smartphone is turned on.
••Turn off the Mobile data on your smartphone before
registering the appliance.
The wireless network name
(SSID) is set incorrectly.
••The wireless network name (SSID) should be a
combination of English letters and numbers. (Do not
use special characters.)
The router frequency is not 2.4
GHz.
••Only a 2.4 GHz router frequency is supported. Set the
wireless router to 2.4 GHz and connect the appliance
to the wireless router. To check the router frequency,
check with your Internet service provider or the router
manufacturer.
The distance between the
appliance and the router is too
far.
••If the appliance is too far from the router, the signal
may be weak and the connection may not be
configured correctly. Move the router closer to the
appliance or purchase and install a Wi-Fi repeater.
TROUBLESHOOTING 53
Steam Functions (Steam Models)
Problem
Possible Cause
Solutions
This is normal.
Garments still wrinkled after Steam
Fresh™
Too many or overly different
types of garments in dryer.
••Small loads of 1 to 5 items work best.
Load fewer garments. Load similar
types of garments.
Creases or pleats are gone from
garments after Steam Fresh™
The function of this cycle is to
remove wrinkles from fabric.
••Use an iron to replace creases and
pleats in garments.
Garments have static after using the
Reduce Static option
This is normal.
••The amount of static experienced will
depend on the individual moisture
level in the skin.
Garments are too damp or too dry
after using the Reduce Static option
Correct drying options not
selected.
••Select the load weight manually
before starting the Reduce Static
option.
Steam does not generate, but no
error code is shown
Water level error.
••Unplug dryer and call for service.
This is normal.
••Condensation will normally form on
the inside of the dryer door during
steam operation. Some condensation
may drip out the bottom of the door.
This is normal.
••Steam vapor is difficult to see
when the door is closed. However,
condensation will normally form on
the inside of the dryer door if the
steam system is operating normally.
Drum does not turn during STEAM
CYCLE
This is normal.
••The drum is turned off so that the
steam vapor remains in the drum.
The drum will normally turn for about
2 seconds once a minute.
Cannot see steam vapor at the
beginning of cycle
This is normal.
••Steam is released at different stages
of the cycle for each option.
Odors remain in clothing after
Steam Fresh™
Steam Fresh™ did not remove
odor completely.
••Fabrics containing strong odors
should be washed in a normal cycle.
Water drips from door during
STEAM CYCLE
Steam is not visible during STEAM
CYCLE
ENGLISH
Water drips from nozzle when
STEAM CYCLE starts
••This is steam condensation. The
dripping water will stop after a short
time.
54 TROUBLESHOOTING
Error Codes
Problem
Possible Cause
Solutions
Error code: tE1 through tE7
Temperature sensor
failure.
••Turn off the dryer and call for service.
Display shows error code: PS
Power cord is connected
incorrectly.
••Check the connection of the power cord to
the terminal block.
Exhaust system is too
long or has too many
turns/restrictions.
••Install a shorter or straighter duct run. See
the Installation Instructions for details.
Partial blockage of the
ductwork due to lint
buildup or other foreign
object.
••Ductwork should be checked/cleaned
immediately. Dryer can be used in this
condition, but drying times will be longer and
energy consumption will increase.
The appliance has
detected a restriction
in the external dryer
venting.
••If exhaust restrictions are sensed by the Flow
Sense™ system, the indicator will remain
on for 2 hours after the end of the cycle.
Opening the door or pressing the Power
button will turn off the display.
After clearing the
restriction, the Flow
Sense™ system requires
multiple, consecutive
cycles to determine that
the performance value
has improved before the
Flow Sense™ indicator
is reset.
••If the Flow Sense™ indicator remains active
for more than five cycles after the restriction
has been cleared, call for service.
More Time button was
pressed.
••This display indicates that the steam option
has been set for a “big” item such as a
comforter.
Press the LESS TIME button to reduce the
indicated load size.
The duct work is about
75% - 95% blocked.
(“d75”, “d80”, “d90”
or “d95” error code is
displayed for 2 hours
only)
••Do not use the dryer until the exhaust system
has been cleaned and/or repaired. Using the
dryer with a severely restricted exhaust is
dangerous and could result in a fire or other
property damage.
Check the outside dryer vent while the dryer
is operating to make sure there is strong
airflow.
If the exhaust system is extremely long, have
it repaired or rerouted.
House exhaust system
blocked.
••Keep the area around the dryer clean and
free of clutter.
Check vent hood for damage or lint clogging.
Make sure the area around the vent hood is
clear.
Lint filter not cleaned
properly.
••Remove the lint from the filter before every
load. With the lint removed, hold the filter up
to a light to see if it is dirty or clogged. If it
looks dirty, follow the cleaning instructions.
With some loads that produce high amounts
of lint, it may be necessary to clean the filter
during the cycle.
*Flow Sense™ indicator shows
four bars during the drying cycle
or the display shows "d80" after
drying
* This warning light is not a dryer
failure and is not covered by the
dryer warranty. Contact a duct
cleaning service to set up an
appointment to have your exhaust
system cleaned and inspected.
The Flow Sense™ indicator
remains active after clearing the
restriction in the venting.
The display shows
The display shows
Check filter indicator is on during
the drying cycle
WARRANTY 55
WARRANTY
Should your LG Dryer (“Product”) fail due to a defect in materials or workmanship under normal home use,
during the warranty period set forth below, LG will at its option repair or replace the product. This limited
warranty is valid only to the original retail purchaser of the product and applies only when purchased and used
within the United States including U.S. Territories. Proof of original retail purchase is required to obtain warranty
service under this limited warranty.
Warranty Period
Scope of Warranty
HOW SERVICE IS HANDLED
One (1) year from date of original
retail purchase
Parts and Labor
LG will provide parts and labor to repair or replace
defective parts.
Ten (10) years from date of
original retail purchase
Dryer drum
10 years warranty on Dryer Drum, including parts &
labor.
••Replacement products and parts are warranted for the remaining portion of the original warranty period or
ninety (90) days, whichever is greater.
••Replacement products and parts may be new or remanufactured.
THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING WITHOUT
LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TO
THE EXTENT ANY IMPLIED WARRANTY IS REQUIRED BY LAW, IT IS LIMITED IN DURATION TO THE
EXPRESS WARRANTY PERIOD ABOVE. NEITHER THE MANUFACTURER NOR ITS U.S. DISTRIBUTOR
SHALL BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE
DAMAGES OF ANY NATURE, INCLUDING WITHOUT LIMITATION, LOST REVENUES OR PROFITS, OR
ANY OTHER DAMAGE WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE.
Some states do not allow the exclusion or limitation of incidental or consequential damages or limitations on how
long an implied warranty lasts, so the above exclusion or limitation may not apply to you. This warranty gives
you specific legal rights and you may also have other rights that vary from state to state.
THIS LIMITED WARRANTY DOES NOT COVER:
••Service trips to deliver, pick up, or install or repair the product; instruction to the customer on operation of
the product; repair or replacement of fuses or correction of wiring or plumbing, or correction of unauthorized
repairs/installation.
••Failure of the product to perform during power failures and interrupted or inadequate electrical service.
••Damage caused by leaky or broken water pipes, frozen water pipes, restricted drain lines, inadequate or
interrupted water supply or inadequate supply of air.
••Damage resulting from operating the product in a corrosive atmosphere or contrary to the instructions outlined
in the product’s owner’s manual.
••Damage to the product caused by accidents, pests and vermin, lightning, wind, fire, floods, or acts of God.
••Damage or failure caused by unauthorized modification or alteration, or if it is used for other than the intended
purpose, or any water leakage where the unit was not properly installed.
••Damage or failure caused by incorrect electrical current, voltage, or plumbing codes, commercial or industrial
use, or use of accessories, components, or consumable cleaning products that are not approved by LG.
••Damage caused by transportation and handling, including scratches, dents, chips, and/or other damage to the
finish of your product, unless such damage results from defects in materials or workmanship and is reported
within one (1) week of delivery.
••Damage or missing items to any display, open box, discounted, or refurbished product.
••Conversion of product from natural gas or LP gas.
ENGLISH
ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT
REQUIRES YOU AND LG TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT,
UNLESS YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS AND JURY TRIALS ARE NOT
PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR RESOLVING DISPUTES” BELOW.
56 WARRANTY
••Products with original serial numbers that have been removed, altered, or cannot be readily determined. Model
and serial numbers, along with original retail sales receipts, are required for warranty validation.
••Increases in utility costs and additional utility expenses.
••Repairs when your product is used for other than normal and usual household use (e.g. commercial use, in
offices and recreational facilities) or contrary to the instructions outlined in the product’s owner’s manual.
••Costs associated with removal of your product from your home for repairs.
••The removal and reinstallation of the product if it is installed in an inaccessible location or is not installed in
accordance with published installation instructions, including LG’s owner’s and installation manuals.
••Damage resulting from misuse, abuse, improper installation, repair, or maintenance. Improper repair includes
use of parts not approved or specified by LG.
Filter is clogged.
Not heating, long dry time
Clean the lint filter.
Duct is clogged.
Not heating, long dry time
Excessive duct length
and/or multiple elbows
Not heating, long dry time
Improperly connected
power cord or electrical
outlet issue.
No Power
Clean the hood and duct.
Keep exhaust ducts as
short as possible, using as
few elbows and bends as
possible.
Reconnect power cord,
replace house fuse or reset
breaker. If outlet is issue,
electrician may be required.
Not Heating
Gas valve is not turned
on. (Gas Dryer)
Open the gas valve.
Not heating
Door Reversal
Instructions for door reversal
can be found in the owner’s
manual.
The cost of repair or replacement under these excluded circumstances shall be borne by the consumer.
TO OBTAIN WARRANTY SERVICE AND ADDITIONAL INFORMATION
For additional product information, visit the LG website at http://www.lg.com
For assistance using this product or to schedule service, contact LG Electronics at 1-800-243-0000.
For further assistance, write: LG Electronics, 201 James Record Road, Huntsville, Alabama 35813
WARRANTY 57
PROCEDURE FOR RESOLVING DISPUTES:
Definitions. For the purposes of this section, references to “LG” mean LG Electronics U.S.A., Inc., its parents,
subsidiaries and affiliates, and each of their officers, directors, employees, agents, beneficiaries, predecessors
in interest, successors, assigns and suppliers; references to “dispute” or “claim” shall include any dispute,
claim or controversy of any kind whatsoever (whether based in contract, tort, statute, regulation, ordinance,
fraud, misrepresentation or any other legal or equitable theory) arising out of or relating in any way to the sale,
condition or performance of the product or this Limited Warranty.
Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify LG in
writing at least 30 days in advance of initiating the arbitration by sending a letter to LG at LG Electronics, USA,
Inc. Attn: Legal Department- Arbitration 1000 Sylvan Ave, Englewood Cliffs 07632. You and LG agree to engage
in good faith discussions in an attempt to amicably resolve your claim. The notice must provide your name,
address, and telephone number; identify the product that is the subject of the claim; and describe the nature of
the claim and the relief being sought. If you and LG are unable to resolve the dispute within 30 days, either party
may proceed to file a claim for arbitration.
Agreement to Binding Arbitration and Class Action Waiver. Upon failure to resolve the dispute during the 30
day period after sending written notice to LG, you and LG agree to resolve any claims between us only by
binding arbitration on an individual basis, unless you opt out as provided below. Any dispute between you and
LG shall not be combined or consolidated with a dispute involving any other person’s or entity’s product or
claim. More specifically, without limitation of the foregoing, any dispute between you and LG shall not under any
circumstances proceed as part of a class or representative action. Instead of arbitration, either party may bring
an individual action in small claims court, but that small claims court action may not be brought on a class or
representative basis.
Arbitration Rules and Procedures. To begin arbitration of a claim, either you or LG must make a written demand
for arbitration. The arbitration will be administered by the American Arbitration Association (“AAA”) and will be
conducted before a single arbitrator under the AAA’s Consumer Arbitration Rules that are in effect at the time
the arbitration is initiated (referred to as the “AAA Rules”) and under the procedures set forth in this section. The
AAA Rules are available online at www.adr.org/consumer. Send a copy of your written demand for arbitration,
as well as a copy of this provision, to the AAA in the manner described in the AAA Rules. You must also send
a copy of your written demand to LG at LG Electronics, USA, Inc. Attn: Legal Department- Arbitration 1000
Sylvan Avenue Englewood Cliffs, NJ 07632. If there is a conflict between the AAA Rules and the rules set forth
in this section, the rules set forth in this section will govern. This arbitration provision is governed by the Federal
Arbitration Act. Judgment may be entered on the arbitrator’s award in any court of competent jurisdiction. All
issues are for the arbitrator to decide, except that issues relating to the scope and enforceability of the arbitration
provision and to the arbitrability of the dispute are for the court to decide. The arbitrator is bound by the terms of
this provision.
Governing Law. The law of the state of your residence shall govern this Limited Warranty and any disputes
between us except to the extent that such law is preempted by or inconsistent with applicable federal law.
Fees/Costs. You do not need to pay any fee to begin an arbitration. Upon receipt of your written demand for
arbitration, LG will promptly pay all arbitration filing fees to the AAA unless you seek more than $25,000 in
damages, in which case the payment of these fees will be governed by the AAA Rules. Except as otherwise
provided for herein, LG will pay all AAA filing, administration and arbitrator fees for any arbitration initiated in
accordance with the AAA Rules and this arbitration provision. If you prevail in the arbitration, LG will pay your
attorneys’ fees and expenses as long as they are reasonable, by considering factors including, but not limited to,
the purchase amount and claim amount. Notwithstanding the foregoing, if applicable law allows for an award of
reasonable attorneys’ fees and expenses, an arbitrator can award them to the same extent that a court would. If
the arbitrator finds either the substance of your claim or the relief sought in the demand is frivolous or brought for
an improper purpose (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b)), then the
payment of all arbitration fees will be governed by the AAA Rules. In such a situation, you agree to reimburse LG
for all monies previously disbursed by it that are otherwise your obligation to pay under the AAA Rules. Except
as otherwise provided for, LG waives any rights it may have to seek attorneys’ fees and expenses from you if LG
prevails in the arbitration.
ENGLISH
ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS LIMITED
WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION,
AND NOT IN A COURT OF GENERAL JURISDICTION. BINDING ARBITRATION MEANS THAT YOU AND LG
ARE EACH WAIVING THE RIGHT TO A JURY TRIAL AND TO BRING OR PARTICIPATE IN A CLASS ACTION.
58 WARRANTY
Hearings and Location. If your claim is for $25,000 or less, you may choose to have the arbitration conducted
solely on the basis of (1) documents submitted to the arbitrator, (2) through a telephonic hearing, or (3) by
an in-person hearing as established by the AAA Rules. If your claim exceeds $25,000, the right to a hearing
will be determined by the AAA Rules. Any in-person arbitration hearings will be held at a location within the
federal judicial district in which you reside unless we both agree to another location or we agree to a telephonic
arbitration.
Opt Out. You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can require the
other to participate in an arbitration proceeding. To opt out, you must send notice to LG no later than 30 calendar
days from the date of the first consumer purchaser’s purchase of the product by either: (i) sending an e-mail to
[email protected], with the subject line: “Arbitration Opt Out” or (ii) calling 1-800-980-2973. You must include in
the opt out e-mail or provide by telephone: (a) your name and address; (b) the date on which the product was
purchased; (c) the product model name or model number; and (d) the serial number (the serial number can be
found (i) on the product; or (ii) online by accessing
https://www.lg.com/us/support/repair-service/schedule-repair-continued and clicking on “Find My Model & Serial Number”).
You may only opt out of the dispute resolution procedure in the manner described above (that is, by e-mail or
telephone); no other form of notice will be effective to opt out of this dispute resolution procedure. Opting out of
this dispute resolution procedure will not affect the coverage of the Limited Warranty in any way, and you will
continue to enjoy the full benefits of the Limited Warranty. If you keep this product and do not opt out, then you
accept all terms and conditions of the arbitration provision described above.
LG Customer Information Center
For inquiries or comments,
visit www.lg.com or call:
1-800-243-0000
1-888-542-2623
U.S.A.
CANADA
Register your product Online!
www.lg.com