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EWS 1064 EDW EN Washing Machine User Manual 2 www.electrolux.com CONTENTS 1. SAFETY INFORMATION....................................................................................3 2. SAFETY INSTRUCTIONS..................................................................................4 3. PRODUCT DESCRIPTION................................................................................ 6 4. CONTROL PANEL............................................................................................. 7 5. PROGRAMMES ................................................................................................ 8 6. CONSUMPTION VALUES..................................................................................9 7. OPTIONS..........................................................................................................10 8. SETTINGS........................................................................................................11 9. BEFORE FIRST USE....................................................................................... 12 10. DAILY USE..................................................................................................... 12 11. HINTS AND TIPS........................................................................................... 16 12. CARE AND CLEANING..................................................................................17 13. TROUBLESHOOTING....................................................................................21 14. TECHNICAL DATA.........................................................................................23 WE’RE THINKING OF YOU Thank you for purchasing an Electrolux appliance. You’ve chosen a product that brings with it decades of professional experience and innovation. Ingenious and stylish, it has been designed with you in mind. So whenever you use it, you can be safe in the knowledge that you’ll get great results every time. Welcome to Electrolux. Visit our website for: Get usage advice, brochures, trouble shooter, service information: www.electrolux.com/webselfservice Register your product for better service: www.registerelectrolux.com Buy Accessories, Consumables and Original spare parts for your appliance: www.electrolux.com/shop CUSTOMER CARE AND SERVICE Always use original spare parts. When contacting our Authorised Service Centre, ensure that you have the following data available: Model, PNC, Serial Number. The information can be found on the rating plate. Warning / Caution-Safety information General information and tips Environmental information Subject to change without notice. ENGLISH 1. 3 SAFETY INFORMATION Before the installation and use of the appliance, carefully read the supplied instructions. The manufacturer is not responsible for any injuries or damages that are the result of incorrect installation or usage. Always keep the instructions in a safe and accessible location for future reference. 1.1 Children and vulnerable people safety • • • • • • • • This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning the use of the appliance in a safe way and understand the hazards involved. Children between 3 and 8 years of age and persons with very extensive and complex disabilities shall be kept away unless continuously supervised. Children of less than 3 years of age should be kept away unless continuously supervised. Do not let children play with the appliance. Keep all packaging away from children and dispose of it appropriately. Keep detergents away from children. Keep children and pets away from the appliance when the door is open. Children shall not carry out cleaning and user maintenance of the appliance without supervision. 1.2 General Safety • • Do not change the specification of this appliance. This appliance is intended to be used in household and similar applications such as: – staff kitchen areas in shops, offices and other working environments; – by clients in hotels, motels, bed & breakfast and other residential type environments; 4 www.electrolux.com areas for communal use in blocks of flats or in launderettes. Do not exceed the maximum load of 6 kg (refer to the "Programme chart" chapter). The operating water pressure at the water entry point from the outlet connection must be between 0.5 bar (0.05 MPa) and 8 bar (0.8 MPa). The ventilation opening in the base must not be covered by a carpet, mat, or any floor covering. The appliance must be connected to the water mains using the new supplied hose sets, or other new hose sets supplied by the Authorised Service Centre. Old hose sets must not be reused. If the mains power supply cable is damaged, it must be replaced by the manufacturer, its Authorised Service Centre or similarly qualified persons to avoid an electrical hazard. Before any maintenance operation, deactivate the appliance and disconnect the mains plug from the socket. Do not use high pressure water sprays and/or steam to clean the appliance. Clean the appliance with a moist cloth. Use only neutral detergents. Do not use abrasive products, abrasive cleaning pads, solvents or metal objects. – • • • • • • • • • 2. SAFETY INSTRUCTIONS 2.1 Installation The installation must comply with relevant national regulations. • • Remove all the packaging and the transit bolts including rubber bush with plastic spacer. Keep the transit bolts in a safe place. If the appliance is to be moved in the future they must be reattached to lock the drum to prevent an internal damage. • • • • • Always take care when moving the appliance as it is heavy. Always use safety gloves and enclosed footwear. Do not install or use a damaged appliance. Follow the installation instructions supplied with the appliance. Do not install or use the appliance where the temperature can be less than 0°C or where it is exposed to the weather. The floor area on which the appliance is to be installed must be flat, stable, heat resistant and clean. ENGLISH • • • • • • Make sure that there is air circulation between the appliance and the floor. When the appliance is in its permanent position, check if it is levelled correctly with the aid of a spirit level. If it is not, adjust the feet accordingly. Do not install the appliance directly above a floor drain. Do not spray water on the appliance and do not expose it to excessive humidity. Do not install the appliance where the appliance door cannot be fully opened. Do not put a closed container to collect possible water leakage under the appliance. Contact the Authorised Service Centre to ensure which accessories can be used. 2.2 Electrical connection WARNING! Risk of fire and electric shock. • • • • • • • • • The appliance must be earthed. Always use a correctly installed shockproof socket. Make sure that the parameters on the rating plate are compatible with the electrical ratings of the mains power supply. Do not use multi-plug adapters and extension cables. Make sure not to cause damage to the mains plug and to the mains cable. Should the mains cable need to be replaced, this must be carried out by our Authorised Service Centre. Connect the mains plug to the mains socket only at the end of the installation. Make sure that there is access to the mains plug after the installation. Do not touch the mains cable or the mains plug with wet hands. Do not pull the mains cable to disconnect the appliance. Always pull the mains plug. This appliance complies with the E.E.C. Directives. 5 2.3 Water connection • • • • • • Do not cause damage to the water hoses. Before connection to new pipes, pipes not used for a long time, where repair work has been carried out or new devices fitted (water meters, etc.), let the water flow until it is clean and clear. Ensure that there are no visible water leaks during and after the first use of the appliance. Do not use an extension hose if the inlet hose is too short. Contact the service centre for the replacement of the inlet hose. It is possible to see water flowing from the drain hose. This is due to the testing of the appliance with the use of water in the factory. You can extend the drain hose to maximum 400 cm. Contact the service centre for the other drain hose and the extension. 2.4 Use WARNING! Risk of injury, electric shock, fire, burns or damage to the appliance. • • • • • Follow the safety instructions on the detergent packaging. Do not put flammable products or items that are wet with flammable products in, near or on the appliance. Make sure that all metal objects are removed from the laundry. Do not wash fabrics which are heavily soiled with oil, grease or other greasy substances. It can damage rubber parts of the washing machine. Prewash such fabrics by hand before loading them into the washing machine. Do not touch the glass door while a programme is in operation. The glass can get hot. 2.5 Service • • To repair the appliance contact an Authorised Service Centre. Use original spare parts only. 6 www.electrolux.com 2.6 Disposal • WARNING! Risk of injury or suffocation. • • • Disconnect the appliance from the mains electrical and water supplies. Cut off the mains electrical cable close to the appliance and dispose of it. Remove the door catch to prevent children or pets from becoming trapped in the drum. Dispose of the appliance in accordance with local requirements for the disposal of Waste Electrical and Electronic Equipment (WEEE). 3. PRODUCT DESCRIPTION 3.1 Appliance overview 1 2 3 4 5 1 2 3 4 5 6 7 Worktop Detergent dispenser Control panel Door handle Rating plate Drain pump filter Feet for levelling the appliance 6 7 3.2 Fixing plate kit (4055171146) Available from your authorised dealer. If you install the appliance on a plinth, secure the appliance in the fixing plates. Read carefully the instructions supplied with the accessory. ENGLISH 7 4. CONTROL PANEL 4.1 Control panel description 1 2 3 4 5 6 Хлопок 5 рубашек Спортивная одежда Хлопок Eco Одеяла Синтетика Температура 90° 60° 30° 20° 1000 800 40° Пр ед в . стирка 7 Тонкие ткани Шторы Отжим Шëлк Отсрочка старта 600 Доп. Легкая глажка полоскание 400 8 Шерсть/Ручная стирка Джинсы Бельë TimeManager Cтарта/Пауза 10 9 Полоскание Отжим/Слив 1 Programme knob 2 Spin reduction touchpad (Отжим) 3 Temperature touchpad (Температура) 4 Display 5 Prewash touchpad стирка) 6 Delay start touchpad старта) (Предв. 7 Extra rinse touchpad полоскание) (Доп. 8 Easy iron touchpad глажка) (Легкая 9 Start/Pause touchpad Пауза) (Старт/ 10 Time Manager touchpads (Oтсрочка 4.2 Display A E B D C A. The time area: • Programme time. • The alarm codes. Refer to the chapter “Troubleshooting” for their description. • The level of the Time Manager . B. The Delay Start indicator. C. The Child Lock indicator. D. The Door Lock indicator: • It is on, you cannot open the door. • It is off, you can open the door. • It flashes, you cannot open the door. Wait for some minutes until the indicator is off. E. Washing phase indicators. • : the washing phase • : the rinses phase 8 www.electrolux.com • : the spin phase 5. PROGRAMMES 5.1 Programme Chart Programme Temperature range Maximum load Maximum spin speed Programme description (Type of load and soil level) Washing programmes 6 kg 1000 rpm White cotton and coloured cotton. Normal, heavy and light soil. 6 kg 1000 rpm White cotton and fast-coloured cotton. Normal soil. The energy consumption decreases and the time of the washing programme is extended, en‐ suring good washing results. Синтетика 60° - Cold 3 kg 1000 rpm Synthetic items or mixed fabric items. Normal soil. Тонкие ткани 40° - Cold 3 kg 1000 rpm Delicate fabrics such as acrylics, viscose and mixed fabrics requiring gentler washing. Nor‐ mal soil. Шерсть/ Ручная стирка 40° - Cold 2 kg 1000 rpm Machine washable wool, hand washable wool and other fabrics with «hand washing» care symbol2). Джинсы 60° - Cold 6 kg 1000 rpm Items in denim and jersey. Also for dark col‐ oured items. Хлопок 90°C - Cold Хлопок Eco1) 60° - 40° C Полоскание 6 kg 1000 rpm To rinse and spin the laundry. All fabrics, except woollens and very delicate fabrics. Reduce the spin speed accordingly to the type of laundry. 6 kg 1000 rpm All fabrics, except woollens and delicate fab‐ rics. To spin the laundry and to drain the water in the drum. 1 kg 800 rpm Special programme for very delicate items, as lin‐ gerie, bras and underwear etc. 2 kg 800 rpm Special programme for silk and mixed synthet‐ ic items. 2 kg 800 rpm Special programme for curtains. The prewash phase is activated automatically.3) Слив Отжим/ бельë 40° - Cold 30° Шëлк Шторы 40° - Cold ENGLISH Programme Temperature range Maximum load Maximum spin speed Programme description (Type of load and soil level) Одеяла 60° - 30°C 2 kg 800 rpm Special programme for one synthetic blanket, duvet, bedspread and so on. 2.5 kg 800 rpm Synthetic and delicate items. Light soil items or items to refresh. 1.5 kg 800 rpm Synthetic and mixed fabric items. Light soil items and items to freshen up. For 5 - 6 shirts. Спортивная одежда 30° 5 рубашек 30° 9 1) This programme at 60 °C with a load of 6 kg is the reference programme for energy label data, in compliance with GOST R IEC 60456:2010. 2) During this cycle the drum rotates slowly to ensure a gentle wash. It can seem that the drum doesn't rotate or doesn't rotate properly, but this is normal for this programme. 3) Do not use any detergent for prewash phase to rinse only with water. 6. CONSUMPTION VALUES Stated values are obtained in laboratory conditions with relevant stand‐ ards. Different causes can change the data: the quantity and type of laundry and ambient temperature. Water pressure, the supply voltage and the temperature of inlet water may also affect the washing pro‐ gramme duration. Technical specifications may be changed without prior notice to improve the quality of product. At the start of the programme, the display shows the programme dura‐ tion for the maximum load capacity. During the washing phase the programme duration is automatically cal‐ culated and can be greatly reduced if the laundry load is lower than the maximum load capacity (e.g. Cotton 60°C, maximum load capacity 6 kg, the programme duration exceeds 2 hours; actual load 1 kg, the pro‐ gramme duration will be less than 1 hour). When the appliance is calculating the real programme duration a dot flashes in the display. 10 www.electrolux.com Programmes Load (kg) Energy Water con‐ con‐ sumption sumption (litre) (kWh) Approximate pro‐ gramme duration (minutes) Cottons 60°C 6 1.00 56 146 Cotton Energy Saving Pro‐ gramme 60°C1) 6 0.90 45 169 Cottons 40°C 6 0.75 56 145 Synthetics 40°C 3 0.47 45 127 Delicates 40°C 3 0.65 62 100 Wool/Handwash 30°C 2 0.25 55 56 1) Cotton Energy Saving Programme. This programme at 60 °C with a load of 6 kg is the reference programme for energy label data, in compliance with GOST R IEC 60456:2010. Off Mode (W) Left On Mode (W) 0,48 0,48 The information given in the chart above is compliant with the EU Commission regu‐ lation 1015/2010 implementing directive 2009/125/EC . 7. OPTIONS 7.1 Температура Rinse Hold Set this option to change the default temperature. • Indicator = cold water. The indicator of the set temperature comes on. 7.2 Отжим With this option you can change the default spin speed. The indicator of the set speed comes on. Additional spin options: No Spin • • • • Set this option to deactivate all spin phases. Only the drain phase is available. The related indicator comes on. Set this option for very delicate fabrics. The rinses phase uses more water for some washing programmes. • • • • Set this option to prevent the laundry creases. The related indicator comes on. There is a water in the drum when the programme is completed. The drum turns regularly to prevent the laundry creases. The door stays locked. You must drain the water to unlock the door. To drain the water refer to ‘At the end of the programme’. 7.3 Предв. стирка With this option you can add a prewash phase to a washing programme. Use this option for heavy soil. When you set this option the programme duration increases. The related indicator comes on. ENGLISH 7.4 Oтсрочка старта With this option you can delay the start of a programme from 30 minutes to 20 hours. The display shows the related indicator. 7.5 Доп. полоскание Press or to decrease or increase the programme duration. The Time Manager is available only with the programmes in the table. indica‐ tor 2) With this option you can add some rinses to a washing programme. The appliance decreases the spin speed, uses more water and adapts the programme duration to the type of laundry. The related indicator comes on. ■ ■ ■ 3) The related indicator comes on. The appliance carefully washes and spins the laundry to prevent the creases. 1) ■ Use this option for persons allergic to detergents and in areas where the water is soft. 7.6 Легкая глажка 11 1) ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■4) ■4) ■4) ■4) ■4) ■4) 1) If available. 2) Shortest: to freshen the laundry. 3) Longest: Increasing the programme du‐ ration gradually decreases the energy con‐ sumption. The optimized heating phase saves energy and the longer duration main‐ tains the same washing results (specially for normal soil). 4) Defaullt duration for all programmes. 7.7 Time Manager When you set a washing programme, the display shows the default duration. 8. SETTINGS 8.1 Child Lock 8.2 Permanent Extra Rinse With this option you can prevent that the children play with the control panel. With this option you can permanently have an extra rinse when you set a new programme. • To activate/deactivate this option, press and at the same time until the indicator comes on/goes off. You can activate this option: • After you press : the options and the programme knob are locked. • Before you press cannot start. : the appliance • To activate/deactivate this option press and until the indicator off. at the same time comes on/goes 8.3 Acoustic signals The acoustic signals operate when: • The programme is completed. • The appliance has a malfunction. To deactivate/activate the acoustic signals, press and time for 6 seconds. at the same 12 www.electrolux.com If you deactivate the acoustic signals, they continue operate when the appliance has a malfunction. 9. BEFORE FIRST USE 1. Connect the mains plug to the mains socket. 2. Open the water tap. 3. Put 2 litre of water in the detergent compartment for washing phase. This activates the drain system. 4. Put a small quantity of detergent in the compartment for washing phase. 5. Set and start a programme for cotton at the highest temperature without laundry. This removes all possible dirt from the drum and the tub. 10. DAILY USE WARNING! Refer to Safety chapters. 10.1 Loading the laundry 1. Open the appliance door 2. Shake the items before you put them in the appliance. 3. Put the laundry in the drum, one item at a time. Make sure not to put too much laundry in the drum. 4. Close the door firmly. CAUTION! Make sure that no laundry stays between the seal and the door. There is a risk of water leakage or damage to the laundry. Washing heavily oiled, greasy stains could cause damage rubber parts of the washing machine. 10.2 Using detergent and additives 1. Measure out the detergent and the fabric conditioner. 2. Carefully close the detergent drawer ENGLISH 10.3 Detergent compartments CAUTION! Use only specified detergents for washing machine. Always obey the instructions that you find on the packaging of the detergent products. Detergent compartment for prewash phase. Detergent compartment for washing phase. Compartment for liquid additives (fabric conditioner, starch). Flap for powder or liquid detergent. 10.4 Liquid or powder detergent • • When you use the liquid detergent: • Do not use gelatinous or thick liquid detergents. • Do not put more liquid then the maximum level. • Do not set the prewash phase. • Do not set the delay start. Position A for powder detergent (factory setting). Position B for liquid detergent. A 1. 2. 13 14 www.electrolux.com B 3. 4. 10.5 Setting a programme After approximately 15 minutes from the start of the programme: • The appliance adjusts automatically the programme duration agree with the laundry load. • The display shows the new value. 1. Turn the programme knob and set the programme: flashes. The indicator The display shows the level of the Time Manager, the programme duration and the indicators of the phases of the programme. 2. If necessary, change the temperature and the spin speed or add available options. When you activate an option, the indicator of the set option comes on. • • If you set something incorrect, the display shows the message . 10.6 Starting a programme without the delay start Press • • • • . The indicator of and stays on. stops to flash The indicator starts to flash on the display. The programme starts, the door locks, the display shows the indicator . The drain pump can operate for a short time when the appliance fills water. 10.7 Starting a programme with the delay start 1. Press again and again until the display shows the delay you want to set. The related indicator comes on the display. 2. Press : • The appliance starts the countdown. • The door locks, the display shows • . the indicator When the countdown is completed, the programme starts automatically. ENGLISH You can cancel or change the set of the delay start before you press the cancel the delay start: • • Press to set the appliance to pause. Press until the display shows • . To '. Press again to start the programme immediately. 10.8 Interrupting a programme and changing the options lock indicator stops flashing and goes off. 3. You can open the door. 4. Close the door and press the again. The delay start continues to operate. 10.11 Opening the door when the programme operates While a programme operates, the appliance door is locked and the indicator 3. Press again. The programme continues. 10.9 Cancelling a running programme 1. Turn the programme knob to position to cancel the programme and to deactivate the appliance. 2. Turn the programme knob again to activate the appliance. Now, you can set a new washing programme. Before starting the new programme the appliance could drain the water. In this case, make sure that the detergent is still in the detergent compartment, if not fill the detergent again. 10.10 Opening the door when the delay start operates While a delay start operates, the appliance door is locked and the indicator is on. 1. Press to pause the appliance. The indicator starts flashing. is on. CAUTION! If the temperature and level of the water in the drum are too high, you cannot open the door. You can change only some options before they operate. . 1. Press The indicator flashes. 2. Change the options. 15 2. Wait about 2 minutes until the door 1. Turn the programme knob to position to deactivate the appliance. 2. Wait for some minutes and then open the appliance door. 3. Close the appliance door. 4. Set the programme again. 10.12 At the end of the programme • • The appliance stops automatically. The acoustic signal operates (if it is activated). • In the display • The indicator of the comes on. goes off. flashes for The door lock indicator a few minutes, then goes off. • You can open the door. • Remove the laundry from the appliance. Make sure that the drum is empty. • Close the water tap. • Turn the programme knob to position ВКЛ/ВЫКЛ to deactivate the appliance. • Keep the door ajar, to prevent the mildew and odours. The washing programme is completed, but there is water in the drum: • 16 www.electrolux.com • The drum turns regularly to prevent the creases in the laundry. • The door lock indicator • is on. The indicator flashes. The door stays locked. You must drain the water to open the door. To drain the water: . The appliance drains the 1. Press water and spins. 2. When the programme is completed, 10.13 Stand-by Some minutes after the end of the washing programme, if you do not deactivate the appliance, the energy saving status activates. The energy saving status decreases the energy consumption when the appliance is on the stand by. • All indicators and the display go off. • • flashes slowly The indicator of the Press one of the options to deactivate the energy saving status. the door lock indicator flashes for a few minutes. When it goes off, you can open the door. 3. Turn the programme knob to position ВКЛ/ВЫКЛ to deactivate the appliance. If you set a programme or an option that ends with water in the drum, the energy saving status function doesn't activate to remind you to drain the water. The appliance drains and spins automatically after approximately 18 hours (except for Wool programme). 11. HINTS AND TIPS 11.1 The laundry load • • • • • • • • • • Divide the laundry in: white, coloured, synthetics, delicates and wool. Obey the washing instructions that are on the laundry care labels. Do not wash white and coloured items together. Some coloured items can discolour with the first wash. We recommend that you wash them separately for the first times. Button up pillowcases, close zippers, hooks and poppers. Tie up belts. Empty the pockets and unfold the items. Turn multilayered fabrics, wool and items with painted illustrations inside out. Remove hard stains with a special detergent. Wash and pre-treat heavy soil stains before putting items in drum Be careful with the curtains. Remove the hooks and put the curtains in a washing bag or pillowcase. • • Do not wash laundry without hems or with cuts. Use a washing bag to wash small and/or delicate items (e.g. underwired bras, belts, tights, etc. ). A very small load can cause balance problems with the spin phase. If this occurs, adjust manually the items in the tub and start the spin phase again. 11.2 Stubborn stains For some stains, water and detergent is not sufficient. We recommend that you pre-treat these stains before you put the items in the appliance. Special stain removers are available. Use the special stain remover that is applicable to the type of stain and fabric. 11.3 Detergents and additives • Only use detergents and additives specially made for washing machines: – powder detergents for all types of fabric, ENGLISH • • • • • – powder detergents for delicate fabrics (40 °C max) and woollens, – liquid detergents, preferably for low temperature wash programmes (60 °C max) for all types of fabric, or special for woollens only. Do not mix different types of detergents. To help the environment, do not use more than the correct quantity of detergent. Obey the instructions that you find on the on packaging of these products. Use the correct products for the type and colour of the fabric, the programme temperature and the level of soil. If your appliance does not have the detergent dispenser with the flap device, add the liquid detergents with a dosing ball (supplied by the detergent's manufacturer). 11.4 Ecological hints • • • • 17 Always start a washing programme with the maximum load of laundry allowed. If necessary, use a stain remover when you set a programme with a low temperature. To use the correct quantity of detergent, check the water hardness of your domestic system. Refer to "Water hardness". 11.5 Water hardness If the water hardness in your area is high or moderate, we recommend that you use a water softener for washing machines. In areas where the water hardness is soft it is not necessary to use a water softener. To know the water hardness in your area, contact your local water authority. Use the correct quantity of the water softener. Obey the instructions that you find on the packaging of the product. Set a programme without the prewash phase to wash laundry with normal soil. 12. CARE AND CLEANING WARNING! Refer to Safety chapters. To remove rust particles use only special products for washing machines. Do this separately from the laundry wash. 12.1 External cleaning Clean the appliance with soap and warm water only. Fully dry all the surfaces. CAUTION! Do not use alcohol, solvents or chemical products. 12.2 Descaling If the water hardness in your area is high or moderate, we recommend that you use a water descaling product for washing machines. Regularly examine the drum to prevent limescale and rust particles. Always obey the instructions that you find on the packaging of the product. 12.3 Maintenance wash With the low temperature programmes it is possible that some detergent stays in the drum. Perform a maintenance wash regularly. To do this: • • Remove all laundry from the drum. Select the cotton programme with the highest temperature with a small quantity of detergent. 18 www.electrolux.com 12.4 Door seal Regularly examine the seal and remove all objects from the inner part. 12.5 Cleaning the detergent dispenser 1. 2. 1 2 3. 4. 12.6 Cleaning the drain filter Do not clean the drain filter if the water in the appliance is hot. Regularly check the drain pump filter and make sure that it is clean. Repeat the steps 2 and 3 until the water stops flowing out. ENGLISH 1. 2. 180° 3. 4. 2 2 1 1 5. 6. 7. 8. 1 2 19 20 www.electrolux.com Always keep a rag nearby to dry up any water spillage. Make sure that the impeller of the pump can rotate. If it does not rotate, contact the Authorised Service Centre. Make sure also that you tighten the filter correctly to prevent leakages. 12.7 Cleaning the inlet hose and the valve filter 1. 2. 1 2 3 3. 4. 45° 20° 12.8 Emergency drain 12.9 Frost precautions Because of a malfunction, the appliance cannot drain the water. If the appliance is installed in an area where the temperature can be less than 0° C, remove the remaining water from the inlet hose and the drain pump. If this occurs, do steps (1) through (8) of 'Cleaning the drain filter'. If necessary, clean the pump. When you drain the water with the emergency drain procedure, you must activate the drain system again: 1. Put 2 litres of water in the main wash compartment of the detergent dispenser. 2. Start the programme to drain the water. 1. Disconnect the mains plug from the mains socket. 2. Close the water tap. 3. Put the two ends of the inlet hose in a container and let the water flow out of the hose. 4. Empty the drain pump. Refer to the emergency drain procedure. 5. When the drain pump is empty, install the inlet hose again. ENGLISH 21 WARNING! Make sure that the temperature is higher than 0 °C before you use the appliance again. The manufacturer is not responsible for damages caused by low temperatures. 13. TROUBLESHOOTING WARNING! Refer to Safety chapters. 13.1 Introduction The appliance does not start or it stops during operation. First try to find a solution to the problem (refer to the table). If the problem persists, contact the Authorised Service Centre. With some problems, the acoustic signals operate and the display shows an alarm code: • - The appliance does not fill with water properly. Start the appliance again by pressing Старт/Пауза button. After 10 seconds the door will be unlocked. • - The appliance does not drain the water. • - The appliance door is open or not closed correctly. Please check the door! • - The mains supply is unstable. Wait until the mains supply is stable. • - The anti-flood device is on. Disconnect the appliance and close the water tap. Contact the Authorised Service Centre. WARNING! Deactivate the appliance before you do the checks. 13.2 Possible failures Problem Possible solution • The programme does not start. • • • • • Make sure that the mains plug is connected to the mains socket. Make sure that the appliance door is closed. Make sure that there is not a damaged fuse in the fuse box. Make sure that the Start/Pause has been pressed. If the delay start is set, cancel the setting or wait for the end of countdown. Deactivate the Child Lock function if it is on. 22 www.electrolux.com Problem Possible solution • • • The appliance does not • fill with water properly. • • • The appliance does not • fill with water and drain immediately. • • • • The appliance does not drain the water. • • • You cannot open the appliance door. Make sure that the drain hose is in the correct position. The hose may be too low. Refer to 'Installation instruc‐ tion'. Make sure that the sink spigot is not clogged. Make sure that the drain hose has no kinks or bends. Make sure that the connection of the drain hose is cor‐ rect. Set the drain option if you set a programme without drain phase. Set the drain option if you set an option which ends with water in the drum. Make sure that the drain filter is not clogged. Clean the filter, if necessary. Refer to 'Care and cleaning'. If problem remains please contact the Authorised Serv‐ ice Centre. • • Set the spin option. Set the drain option if you set an option which ends with water in the drum. Make sure that the drain filter is not clogged. Clean the filter, if necessary. Refer to 'Care and cleaning'. Adjust manually the items in the tub and start the spin phase again. This problem may be caused by balance problems. • Make sure that the couplings of the water hoses are tight and there is not water leakages. Make sure that the water inlet hose and the drain hose have no damages. Make sure you use the correct detergent and the correct quantity of it. The spin phase does not operate or the • washing cycle lasts lon‐ ger than usually. • There is water on the floor. Make sure that the water tap is open. Make sure that the pressure of the water supply is not too low. For this information, contact your local water authority. Make sure that the water tap is not clogged. Make sure that the filter of the inlet hose and the filter of the valve are not clogged. Refer to “Care and cleaning”. Make sure that the inlet hose has no kinks or bends. Make sure that the connection of the water inlet hose is correct. Make sure that the connections of the water inlet hoses are correct. • • • • • Make sure that the washing programme is finished. Set the drain or the spin option if there is water in the drum. Do the emergency drain procedure. See "Frost precau‐ tions" (in "Care and Cleaning" chapter). ENGLISH Problem Possible solution The appliance makes an unusual noise. • • • 23 Make sure the levelling of the appliance is correct. Refer to 'Installation instruction'. Make sure that the packaging and/or the transit bolts are removed. Refer to 'Installation instruction'. Add more laundry in the drum. The load may be too small. The cycle is shorter • than the time displayed. The appliance calculates a new time according to the laundry load. See the ‘Consumption Values’ chapter. The cycle is longer than • the time displayed. An unbalanced laundry load increases the duration time. This is a normal behaviour of the appliance. • The washing results are • not satisfactory. • • Increase the detergent quantity or use a different deter‐ gent. Use special products to remove the stubborn stains be‐ fore you wash the laundry. Make sure that you set the correct temperature. Decrease the laundry load. You cannot set an op‐ tion. Make sure that you press only the wanted touch but‐ ton(s). • After the check, activate the appliance. The programme continues from the point of interruption. If the problem occurs again, contact the Authorised Service Centre. If the display shows other alarm codes. Deactivate and activate the appliance. If the problem continues, contact the Authorised Service Centre. 14. TECHNICAL DATA Dimension Width/ Height/ Depth/ Total depth 600 mm/ 850 mm/ 450 mm/ 487 mm Electrical connection Voltage Overall power Fuse Frequency 230 V 2000 W 10 A 50 Hz Level of protection against ingress of solid parti‐ IPX4 cles and moisture ensured by the protective cov‐ er, except where the low voltage equipment has no protection against moisture Water supply pressure Minimum Maximum 0,5 bar (0,05 MPa) 8 bar (0,8 MPa) Water supply 1) Cold water Maximum Load Energy Efficiency Class Cotton 6 kg A 24 www.electrolux.com Spin Speed Maximum 1000 rpm 1) Connect the water inlet hose to a water tap with a 3/4'' thread. 15. ENVIRONMENTAL CONCERNS Recycle materials with the symbol . Put the packaging in relevant containers to recycle it. Help protect the environment and human health by recycling waste of electrical and electronic appliances. Do not dispose of * appliances marked with the symbol with the household waste. Return the product to your local recycling facility or contact your municipal office. ENGLISH 25 26 www.electrolux.com ENGLISH 27 132918424-A-212018 www.electrolux.com/shop
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