Electrolux EWS31064NU User Manual

EWS 31064 NU
EN
Washing Machine
User Manual
2
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CONTENTS
1. SAFETY INFORMATION............................................................................................ 3
2. SAFETY INSTRUCTIONS.......................................................................................... 4
3. PRODUCT DESCRIPTION.........................................................................................5
4. CONTROL PANEL.....................................................................................................6
5. PROGRAMMES ....................................................................................................... 7
6. CONSUMPTION VALUES..........................................................................................9
7. OPTIONS................................................................................................................ 10
8. SETTINGS...............................................................................................................11
9. BEFORE FIRST USE................................................................................................12
10. DAILY USE............................................................................................................ 12
11. HINTS AND TIPS...................................................................................................15
12. CARE AND CLEANING......................................................................................... 17
13. TROUBLESHOOTING........................................................................................... 21
14. TECHNICAL DATA................................................................................................ 23
WE’RE THINKING OF YOU
Thank you for purchasing an Electrolux appliance. You’ve chosen a product that brings
with it decades of professional experience and innovation. Ingenious and stylish, it has
been designed with you in mind. So whenever you use it, you can be safe in the
knowledge that you’ll get great results every time.
Welcome to Electrolux.
Visit our website for:
Get usage advice, brochures, trouble shooter, service information:
www.electrolux.com
Register your product for better service:
www.registerelectrolux.com
Buy Accessories, Consumables and Original spare parts for your appliance:
www.electrolux.com/shop
CUSTOMER CARE AND SERVICE
Always use original spare parts.
When contacting our Authorised Service Centre, ensure that you have the following
data available: Model, PNC, Serial Number.
The information can be found on the rating plate.
Warning / Caution-Safety information
General information and tips
Environmental information
Subject to change without notice.
ENGLISH
1.
SAFETY INFORMATION
Before the installation and use of the appliance, carefully
read the supplied instructions. The manufacturer is not
responsible if an incorrect installation and use causes
injuries and damages. Always keep the instructions with
the appliance for future reference.
1.1 Children and vulnerable people safety
•
•
•
•
•
•
This appliance can be used by children aged from 8
years and above and persons with reduced physical,
sensory or mental capabilities or lack of experience and
knowledge if they have been given supervision or
instruction concerning use of the appliance in a safe
way and understand the hazards involved.
Do not let children play with the appliance.
Keep all packaging away from children.
Keep all detergents away from children.
Keep children and pets away from the appliance door
when it is open.
Cleaning and user maintenance shall not be made by
children without supervision.
1.2 General Safety
•
•
•
•
•
•
Do not change the specification of this appliance.
Obey the maximum load volume of 6 kg (refer to the
“Programme chart” chapter).
The operating water pressure (minimum and maximum)
must be between 0,5 bar (0,05 MPa) and 8 bar (0,8
MPa).
The ventilation openings in the base (if applicable) must
not be obstructed by a carpet.
The appliance is to be connected to the water mains
using the new supplied hose-sets. Old hose sets must
not be reused.
If the supply cord is damaged, it must be replaced by
the manufacturer, its Authorised Service Centre or
similarly qualified persons in order to avoid a hazard.
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•
•
•
Before maintenance, deactivate the appliance and
disconnect the mains plug from the mains socket.
Do not use water spray and steam to clean the
appliance.
Clean the appliance with a moist soft cloth. Only use
neutral detergents. Do not use abrasive products,
abrasive cleaning pads, solvents or metal objects.
2. SAFETY INSTRUCTIONS
2.1 Installation
• Remove all the packaging and the
transit bolts.
• Keep the transit bolts. When you move
the appliance again you must block the
drum.
• Always be careful when you move the
appliance because it is heavy. Always
wear safety gloves.
• Do not install or use a damaged
appliance.
• Obey the installation instruction
supplied with the appliance.
• Do not install or use the appliance
where the temperature is less than 0
°C or where it is exposed to the
weather.
• Make sure that the floor where you
install the appliance is flat, stable, heat
resistant and clean.
• Make sure that there is air circulation
between the appliance and the floor.
• Adjust the feet to have the necessary
space between the appliance and the
carpet.
• Do not install the appliance where the
appliance door can not be fully
opened.
2.2 Electrical Connection
• The appliance must be earthed.
• Always use a correctly installed
shockproof socket.
• Make sure that the electrical
information on the rating plate agrees
with the power supply. If not, contact
an electrician.
• Do not use multi-plug adapters and
extension cables.
• Make sure not to cause damage to the
mains plug and to the mains cable.
Should the mains cable need to be
replaced, this must be carried out by
our Authorised Service Centre.
• Connect the mains plug to the mains
socket only at the end of the
installation. Make sure that there is
access to the mains plug after the
installation.
• Do not touch the mains cable or the
mains plug with wet hands.
• Do not pull the mains cable to
disconnect the appliance. Always pull
the mains plug.
• Only for UK and Ireland: The appliance
has a 13 amp mains plug. If it is
necessary to change the fuse in the
mains plug, use a 13 amp ASTA (BS
1362) fuse.
• This appliance complies with the E.E.C.
Directives.
2.3 Water connection
• Make sure not to cause damage to the
water hoses.
• Before you connect the appliance to
new pipes or pipes not used for a long
time, let the water flow until it is clean.
• The first time you use the appliance,
make sure that there is no leakage.
2.4 Use
WARNING!
Risk of injury, electrical
shock, fire, burns or damage
to the appliance.
• Use this appliance in a household only.
ENGLISH
2.5 Disposal
• Obey the safety instructions on the
detergent packaging.
• Do not put flammable products or
items that are wet with flammable
products in, near or on the appliance.
• Make sure that you remove all metal
objects from the laundry.
• Do not put a container to collect
possible water leakage under the
appliance. Contact the Authorised
Service Centre to ensure which
accessories can be used.
• Do not touch the glass of the door
while a programme operates. The
glass can be hot.
WARNING!
Risk of injury or suffocation.
• Disconnect the appliance from the
mains supply.
• Cut off the mains cable and discard it.
• Remove the door catch to prevent
children and pets to get closed in the
appliance.
3. PRODUCT DESCRIPTION
3.1 Appliance overview
1
2
1
2
3
4
5
6
7
3
4
5
6
7
Worktop
Detergent dispenser
Control panel
Door handle
Drain pump filter
Rating plate
Feet for the appliance level
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4. CONTROL PANEL
4.1 Control panel description
1
2
3
4
5
90°
60°
30°
20°
1000
800
6
40°
Prewash . Delay Start
Temperature
Spin
7
600
.
Easy Iron Extra Rinse
400
8
Start/Pause
10
1 Programme knob
2 Spin reduction touchpad
7 Extra rinse touchpad
(Spin)
3 Temperature touchpad
(Temperature)
4 Display
5 Prewash touchpad
6 Delay start touchpad
(Prewash)
9
(Extra Rinse)
8 Easy iron touchpad
(Easy Iron)
9 Start/Pause touchpad
Pause)
(Start/
10 Time Manager touchpads
(Delay Start)
4.2 Display
A
E
B
D
C
A) The time area:
• Programme time.
• The alarm codes. Refer to the
chapter “Troubleshooting” for their
description.
• The level of the Time Manager
.
B) The Delay Start indicator.
C) The Child Lock indicator.
D) The Door Lock indicator:
• It is on, you cannot open the door.
• It is off, you can open the door.
• It flashes, you cannot open the
door. Wait for some minutes until
the indicator is off.
E) Washing phase indicators.
•
: the washing phase
•
: the rinses phase
•
: the spin phase
ENGLISH
5. PROGRAMMES
5.1 Programme Chart
Programme
Temperature
range
Maximum
load
Maximum
spin speed
Programme description
(Type of load and soil level)
Washing programmes
Cottons
90°C - Cold
Cottons Eco1)
60°C - 40°C
Synthetics
60°C - Cold
Delicates
40°C - Cold
Wool/Handwash
40°C - Cold
Silk
30°C
Duvet
60°C - 30°C
Rinse
Cold
6 kg
1000 rpm
White cotton and coloured cotton. Normal soil
and light soil.
6 kg
1000 rpm
White cotton and colour-fast cotton. Normal
soil. The energy consumption decreases and the
time of the washing programme is extended.
3 kg
1000 rpm
Synthetic items or mixed fabric items. Normal
soil.
3 kg
1000 rpm
Delicate fabrics as acrylics, viscose, polyester items. Normal soil.
1.5 kg
1000 rpm
Machine washable wool, hand washable wool
and delicate fabrics with «hand washing» care
symbol.2)
1 kg
800 rpm
Special programme for silk and mixed synthetic
items.
2 kg
800 rpm
Special programme for one synthetic blanket,
duvet, bedspread and so on.
6 kg
1000 rpm
To rinse and spin the laundry. All fabrics.
6 kg
To drain the water in the drum. All fabrics.
6 kg
1000 rpm
To spin the laundry and to drain the water in the
drum. All fabrics.
6 kg
1000 rpm
Items in denim and jersey. Also for dark coloured items.
Drain
Spin
Jeans
60°C - Cold
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Programme
Temperature
range
Curtains
40°C - Cold
Refresh
30°C
Quick
30°C
Maximum
load
Maximum
spin speed
Programme description
(Type of load and soil level)
1 kg
800 rpm
Special programme for curtains. The prewash
phase is activated automatically.3)
2 kg
800 rpm
Synthetic and delicate items. Light soil items or
items to refresh.
1 kg
800 rpm
Synthetic and mixed fabric items. Light soil and
items to freshen up.
1) Standard programmes for the Energy Label consumption values. According to regulation 1061/2010, these programmes are respectively the «Standard 60°C cotton programme»
and the «Standard 40°C cotton programme». They are the most efficient programmes in terms
of combined energy and water consumption for washing normally soiled cotton laundry.
The water temperature of the washing phase may differ from the temperature declared for the selected programme.
2) During this cycle the drum rotates slowly to ensure a gentle washing. It can seem that the
drum doesn't rotate or doesn't rotate properly. Consider this as a normal functioning of the appliance.
3) Do not use any detergent for prewash phase to rinse only with water.
Programme options compatibility
Programme
■
■
■
■
■
■
■
■
■
■
■
■
■
■
■
■
■
■
■
■
■
■
■
■
■
■
■
■
■
■
■
■
■
■
■
■
■
■
■
■
■
■
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ENGLISH
Programme
■
■
■
■
■
■
■
■
■
■
■
■
5.2 Woolmark Apparel Care Blue
■
■
■
■
■
The wool wash cycle of this machine has
been approved by The Woolmark
Company for the washing of wool
garments labelled as «hand wash»
provided that the garments are washed
according to the instructions issued by the
manufacturer of this washing machine.
Follow the garment care label for drying
and other laundry instructions. M1459
In UK, Eire, Hong Kong and India the
Woolmark symbol is a certification
trademark.
6. CONSUMPTION VALUES
The data of this table are approximate. Different causes can change the
data: the quantity and type of laundry, the water and ambient temperature.
At programme start the display shows the duration programme for the
maximum load capacity.
During the washing phase the programme duration is automatically calculated and can be greatly reduced if the laundry load is lower than the maximum load capacity (e.g. Cotton 60°C, maximum load capacity 6 kg, the
programme duration exceeds 2 hours; real load 1 kg, the programme duration don’t reach 1 hour).
When the appliance is calculating the real programme duration a dot blinks
in the display.
Programmes
Load
(kg)
Cottons 60 °C
6
Energy
consumption (kWh)
1.26
Water con- Approxisumption
mate pro(litre)
gramme
duration
(minutes)
60
183
Remaining
moisture
(%)1)
60
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Programmes
Load
(kg)
Energy
consumption (kWh)
Water con- Approxisumption
mate pro(litre)
gramme
duration
(minutes)
Remaining
moisture
(%)1)
Cottons 40 °C
6
0.83
60
165
60
Synthetics 40 °C
3
0.63
55
119
37
Delicates 40 °C
3
0.50
45
49
37
Wool/Handwash
30 °C
1.5
0.45
59
69
32
Standard cotton programmes
Standard 60 °C
cotton
6
0.76
46
202
60
Standard 60 °C
cotton
3
0.59
39
170
60
Standard 40 °C
cotton
3
0.48
40
169
60
1) At the end of spin phase.
Off Mode (W)
Left On Mode (W)
0,48
0,48
The information given in the chart above are in compliance with the EU Commission
regulation 1015/2010 implementing directive 2009/125/EC.
7. OPTIONS
7.1 Temperature
Set this option to change the default
temperature.
Indicator
= cold water.
The indicator of the set temperature
comes on.
7.2 Spin
With this option you can change the
default spin speed.
The indicator of the set speed comes on.
Additional spin options:
No Spin
• Set this option to deactivate all spin
phases. Only the drain phase is
available.
• The related indicator comes on.
• Set this option for very delicate fabrics.
• The rinses phase uses more water for
some washing programmes.
Rinse Hold
• Set this option to prevent the laundry
creases.
• The related indicator comes on.
• There is a water in the drum when the
programme is completed.
• The drum turns regularly to prevent the
laundry creases.
• The door stays locked. You must drain
the water to unlock the door.
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ENGLISH
To drain the water refer to ‘At
the end of the programme’.
7.3 Prewash
With this option you can add a prewash
phase to a washing programme.
Use this option for heavy soil.
programme duration to the type of
laundry.
The related indicator comes on.
7.7 Time Manager
When you set a washing programme, the
display shows the default duration.
When you set this option the programme
duration increases.
or
to decrease or increase
Press
the programme duration.
The related indicator comes on.
The Time Manager is available only with
the programmes in the table.
7.4 Delay Start
With this option you can delay the start of
a programme from 30 minutes to 20
hours.
indicator
2)
1)
■
The display shows the related indicator.
■
7.5 Extra Rinse
■
With this option you can add some rinses
to a washing programme.
Use this option for persons allergic to
detergents and in areas where the water is
soft.
The related indicator comes on.
7.6 Easy Iron
The appliance carefully washes and spins
the laundry to prevent the creases.
3)
■
1)
■
■
■
■
■
■
■
■
■
■
■
■
■4) ■4) ■4) ■4) ■4) ■4)
1) If available.
2) Shortest: to freshen the laundry.
3) Longest: Increasing the programme duration gradually decreases the energy consumption. The optimized heating phase
saves energy and the longer duration maintains the same washing results (specially for
normal soil).
4) Defaullt duration for all programmes.
The appliance decreases the spin speed,
uses more water and adapts the
8. SETTINGS
8.1 Child Lock
8.2 Permanent Extra Rinse
With this option you can prevent that the
children play with the control panel.
With this option you can permanently have
an extra rinse when you set a new
programme.
• To activate/deactivate this option,
press
and
at the same time
until the indicator
comes on/goes
off.
You can activate this option:
• To activate/deactivate this option
press
and
until the indicator
off.
at the same time
comes on/goes
• After you press
: the options and
the programme knob are locked.
8.3 Acoustic signals
• Before you press
cannot start.
• The programme is completed.
: the appliance
The acoustic signals operate when:
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• The appliance has a malfunction.
To deactivate/activate the acoustic
signals, press
and
time for 6 seconds.
If you deactivate the acoustic
signals, they continue operate
when the appliance has a
malfunction.
at the same
9. BEFORE FIRST USE
1. Put 2 litre of water in the detergent
compartment for washing phase.
This activates the drain system.
2. Put a small quantity of detergent in the
compartment for washing phase.
3. Set and start a programme for cotton
at the highest temperature without
laundry.
This removes all possible dirt from the
drum and the tub.
10. DAILY USE
WARNING!
Refer to Safety chapters.
10.1 Loading the laundry
1. Open the appliance door
2. Put the laundry in the drum, one item
at a time.
3. Shake the items before you put them
in the appliance.
Make sure not to put too much laundry in
the drum.
4. Close the door.
10.2 Using detergent and
additives
1. Measure out the detergent and the
fabric conditioner.
2. Carefully close the detergent drawer
2
1
10.3 Detergent compartments
CAUTION!
Use only specified detergents
for washing machine.
CAUTION!
Make sure that no laundry stays between
the seal and the door. There is a risk of
water leakage or damage to the laundry.
Always obey the instructions
that you find on the
packaging of the detergent
products.
ENGLISH
1
Detergent compartment for prewash phase or soak programme
(if available). Add the detergent
for prewash and soak before the
start of the programme.
2
Detergent compartment for
washing phase. If you use a liquid detergent, put it immediately
before you start the programme.
13
Compartment for liquid additives
(fabric conditioner, starch). Put
the product in the compartment
before you start the programme.
10.4 Liquid or powder detergent
A
1.
2.
B
3.
4.
• Position A for powder detergent (factory setting).
• Position B for liquid detergent.
When you use the liquid detergent:
• Do not use gelatinous or thick liquid detergents.
• Do not put more liquid then the maximum level.
• Do not set the prewash phase.
• Do not set the delay start.
10.5 Setting a programme
1. Turn the programme knob and set the
programme:
• The indicator
flashes.
• The display shows the level of the
Time Manager, the programme
duration and the indicators of the
phases of the programme.
2. If necessary, change the temperature
and the spin speed or add available
options. When you activate an option,
the indicator of the set option comes
on.
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If you set something
incorrect, the display shows
the message
.
10.6 Starting a programme
without the delay start
Press
.
• The indicator of
and stays on.
You can cancel or change
the set of the delay start
before you press the
cancel the delay start:
to set the
• Press
appliance to pause.
• Press
until the
display shows
stops to flash
starts to flash on
• The indicator
the display.
• The programme starts, the door
locks, the display shows the
.
indicator
• The drain pump can operate for a
short time when the appliance fills
water.
After approximately 15
minutes from the start of the
programme:
• The appliance adjusts
automatically the
programme duration
agree with the laundry
load.
• The display shows the
new value.
10.7 Starting a programme with
the delay start
again and again until the
1. Press
display shows the delay you want to
set.
The related indicator comes on the
display.
2. Press
:
• The appliance starts the
countdown.
• When the countdown is
completed, the programme starts
automatically.
. To
'.
• Press
again to
start the programme
immediately.
10.8 Interrupting a programme
and changing the options
You can change only some options before
they operate.
.
1. Press
The indicator flashes.
2. Change the options.
again.
3. Press
The programme continues.
10.9 Cancelling a running
programme
1. Turn the programme knob to position
to cancel the programme and to
deactivate the appliance.
2. Turn the programme knob again to
activate the appliance. Now, you can
set a new washing programme.
Before starting the new
programme the appliance
could drain the water. In this
case, make sure that the
detergent is still in the
detergent compartment, if
not fill the detergent again.
ENGLISH
10.10 Opening the door when
the delay start operates
While the delay start operates, the
appliance door is locked and the display
shows the indicator
1. Press
.
to pause the appliance.
2. Wait until the door lock indicator
goes off.
3. Open the door.
4. Close the door.
5. Press
again.
The delay start continues to operate.
10.11 Opening the door when
the programme operates
While a programme operates, the
appliance door is locked and the indicator
is on.
CAUTION!
If the temperature and level of
the water in the drum are too
high, you cannot open the
door.
1. Turn the programme knob to position
to deactivate the appliance.
2. Wait for some minutes and then open
the appliance door.
3. Close the appliance door.
4. Set the programme again.
10.12 At the end of the
programme
• The appliance stops automatically.
• The acoustic signal operates (if it is
activated).
• In the display
comes on.
• The indicator of the
goes off.
• The door lock indicator
goes off.
• You can open the door.
• Remove the laundry from the
appliance. Make sure that the drum is
empty.
11. HINTS AND TIPS
WARNING!
Refer to Safety chapters.
15
• Close the water tap.
• Turn the programme knob to position
to deactivate the appliance.
• Keep the door ajar, to prevent the
mildew and odours.
The washing programme is
completed, but there is water in the
drum:
• The drum turns regularly to prevent the
creases in the laundry.
• The door lock indicator
is on. The
indicator
flashes. The door stays
locked.
• You must drain the water to open the
door.
To drain the water:
1. If necessary, decrease the spin speed.
If you set
drains.
, the appliance only
. The appliance drains the
2. Press
water and spins.
3. When the programme is completed
and the door lock indicator
goes
off, you can open the door.
4. Turn the programme knob to position
to deactivate the appliance.
The appliance drains and
spins automatically after
approximately 18 hours
(except for Wool programme).
10.13 Stand-by
Some minutes after the end of the
washing programme, if you do not
deactivate the appliance, the energy
saving status activates.
The energy saving status decreases the
energy consumption when the appliance
is on the stand by.
• All indicators and the display go off.
• The indicator of the
flashes slowly
• Press one of the options to deactivate
the energy saving status.
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11.1 The laundry load
• Divide the laundry in: white, coloured,
synthetics, delicates and wool.
• Obey the washing instructions that are
on the laundry care labels.
• Do not wash together white and
coloured items.
• Some coloured items can discolour
with the first wash. We recommend
that you wash them separately for the
first times.
• Button up pillowcases, close zippers,
hooks and poppers. Tie up belts.
• Empty the pockets and unfold the
items.
• Turn inside out multilayered fabrics,
wool and items with painted
illustrations.
• Remove hard stains.
• Wash with a special detergent heavy
soil stains.
• Be careful with the curtains. Remove
the hooks or put the curtains in a
washing bag or pillowcase.
• Do not wash in the appliance laundry
without hems or with cuts. Use a
washing bag to wash small and/or
delicate items (e.g. underwired bras,
belts, tights, etc. ).
• A very small load can cause balance
problems with the spin phase. If this
occurs, adjust manually the items in
the tub and start the spin phase again.
11.2 Stubborn stains
For some stains, water and detergent is
not sufficient.
We recommend that you remove these
stains before you put the items in the
appliance.
Special stain removers are available. Use
the special stain remover that is applicable
to the type of stain and fabric.
11.3 Detergents and additives
• Only use detergents and additives
specially made for washing machines:
•
•
•
•
•
– powder detergents for all types of
fabric,
– powder detergents for delicate
fabrics (40 °C max) and woollens,
– liquid detergents, preferably for low
temperature wash programmes (60
°C max) for all types of fabric, or
special for woollens only.
Do not mix different types of
detergents.
To help the environment, do not use
more than the correct quantity of
detergent.
Obey the instructions that you find on
the on packaging of these products.
Use the correct products for the type
and colour of the fabric, the
programme temperature and the level
of soil.
If your appliance has not the detergent
dispenser with the flap device, add the
liquid detergents with a dosing ball
(supplied by the detergent's
manufacturer).
11.4 Ecological hints
• Set a programme without the prewash
phase to wash laundry with normal soil.
• Always start a washing programme
with the maximum load of laundry.
• If necessary, use a stain remover when
you set a programme with a low
temperature.
• To use the correct quantity of the
detergent, check the water hardness of
your domestic system
11.5 Water hardness
If the water hardness in your area is high
or moderate, we recommend that you use
a water softener for washing machines. In
areas where the water hardness is soft it is
not necessary to use a water softener.
To know the water hardness in your area,
contact your local water authority.
Use the correct quantity of the water
softener. Obey the instructions that you
find on the packaging of the product.
ENGLISH
17
12. CARE AND CLEANING
12.3 Maintenance wash
WARNING!
Refer to Safety chapters.
With the low temperature programmes it is
possible that some detergent stays in the
drum. Make regularly a maintenance
wash. To do this:
12.1 External cleaning
Clean the appliance only with soap and
warm water. Fully dry all the surfaces.
• Remove the laundry from the drum.
• Set the cotton programme with the
highest temperature with a small
quantity of detergent.
CAUTION!
Do not use alcohol, solvents
or chemical products.
12.4 Door seal
12.2 Descaling
If the water hardness in your area is high
or moderate, we recommend that you use
a water descaling product for washing
machines.
Regularly examine the drum to prevent
limescale and rust particles.
To remove rust particles use only special
products for washing machine. Do this
separately from the laundry wash.
Regularly examine the seal and remove all
objects from the inner part.
Always obey the instructions
that you find on the
packaging of the product.
12.5 Cleaning the detergent dispenser
1.
2.
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3.
4.
5.
6.
12.6 Cleaning the inlet hose and the valve filter
1.
2.
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3.
4.
12.7 Cleaning the drain filter
WARNING!
Do not clean the drain filter if
the water in the appliance is
hot.
1.
2.
3.
4.
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5.
6.
1
2
7.
8.
9.
10.
2
1
12.8 Emergency drain
Because of a malfunction, the appliance
cannot drain the water.
If this occurs, do steps (1) through (9) of
'Cleaning the drain filter'. If necessary,
clean the pump.
When you drain the water with the
emergency drain procedure, you must
activate again the drain system:
1. When you drain the water with the
emergency drain procedure, you must
activate again the drain system: Put 2
litres of water in the main wash
compartment of the detergent
dispenser.
2. Start the programme to drain the
water
12.9 Frost precautions
If the appliance is installed in an area
where the temperature can be less than
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0° C, remove the remaining water from the
inlet hose and the drain pump.
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WARNING!
Make sure that the
temperature is more than 0
°C before you use the
appliance again.
The manufacturer is not
responsible for damages
caused by low temperatures.
1. Disconnect the mains plug from the
mains socket.
2. Close the water tap.
3. Put the two ends of the inlet hose in a
container and let the water flow out of
the hose.
4. Empty the drain pump. Refer to the
emergency drain procedure.
5. When the drain pump is empty, install
the inlet hose again.
13. TROUBLESHOOTING
WARNING!
Refer to Safety chapters.
13.1 Introduction
The start of the appliance does not occur
or it stops during operation.
First try to find a solution to the problem
(refer to the table). If not, contact the
Authorised Service Centre.
With some problems, the acoustic
signals operate and the display shows
an alarm code:
•
- The appliance does not fill with
water properly.
•
- The appliance does not drain
the water.
•
- The appliance door is open or
not closed correctly. Please check the
door!
•
- The mains supply is unstable.
Wait until the mains supply is stable.
WARNING!
Deactivate the appliance
before you do the checks.
13.2 Possible failures
Problem
Possible solution
The programme does
not start.
Make sure that the mains plug is connected to the mains
socket.
Make sure that the appliance door is closed.
Make sure that there is not a damaged fuse in the fuse box.
Make sure that the Start/Pause has been pressed.
If the delay start is set, cancel the setting or wait for the end
of countdown.
Deactivate the Child Lock function if it is on.
The appliance does not
fill with water properly.
Make sure that the water tap is open.
Make sure that the pressure of the water supply is not too
low. For this information, contact your local water authority.
Make sure that the water tap is not clogged.
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Problem
Possible solution
Make sure that the filter of the inlet hose and the filter of the
valve are not clogged. Refer to “Care and cleaning”.
Make sure that the inlet hose has no kinks or bends.
Make sure that the connection of the water inlet hose is correct.
The appliance does not
fill with water and drain
immediately.
Make sure that the drain hose is in the correct position. The
hose may be too low.
The appliance does not
drain the water.
Make sure that the sink spigot is not clogged.
Make sure that the drain hose has no kinks or bends.
Make sure that the drain filter is not clogged. Clean the filter,
if necessary. Refer to 'Care and cleaning'.
Make sure that the connection of the drain hose is correct.
Set the drain programme if you set a programme without
drain phase.
Set the drain programme if you set an option which ends
with water in the tub.
The spin phase does not Set the spin programme.
operate or the washing
cycle lasts longer than
usually.
Make sure that the drain filter is not clogged. Clean the filter,
if necessary. Refer to 'Care and cleaning'.
Adjust manually the items in the tub and start the spin phase
again. This problem may be caused by balance problems.
There is water on the
floor.
Make sure that the couplings of the water hoses are tight
and there is not water leakages.
Make sure that the drain hose have no damages.
Make sure you use the correct detergent and the correct
quantity of it.
You cannot open the
appliance door.
Make sure that the washing programme is finished.
Set the drain or the spin programme if there is water in the
drum.
The appliance makes an Make sure the levelling of the appliance is correct. Refer to
unusual noise.
'Installation'.
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Problem
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Possible solution
Make sure that the packaging and/or the transit bolts are removed. Refer to 'Installation'.
Add more laundry in the drum. The load may be too small.
The cycle is shorter than The appliance calculates a new time according to the laundry
the time displayed.
load. See the ‘Consumption Values’ chapter.
The cycle is longer than
the time displayed.
An unbalanced laundry load increases the duration time. This
is a normal behaviour of the appliance.
The washing results are
not satisfactory.
Increase the detergent quantity or use a different detergent.
Use special products to remove the stubborn stains before
you wash the laundry.
Make sure that you set the correct temperature.
Decrease the laundry load.
You cannot set an option.
Make sure that you press only the wanted button(s).
After the check, activate the appliance. The programme continues from the point of
interruption.
If the problem occurs again, contact the Authorised Service Centre.
If the display shows other alarm codes. Deactivate and activate the appliance. If the problem
continues, contact the Authorised Service Centre.
14. TECHNICAL DATA
Dimension
Width/ Height/ Depth/
Total depth
595 mm / 850 mm / 380 mm / 420
mm
Electrical connection
Voltage
Overall power
Fuse
Frequency
230 V
2000 W
10 A
50 Hz
Level of protection against ingress of solid particles and moisture ensured by the protective cover, except where the low voltage equipment has
no protection against moisture
IPX4
Water supply pressure
0,5 bar (0,05 MPa)
8 bar (0,8 MPa)
Minimum
Maximum
Cold water
Water supply 1)
Maximum Load
Energy Efficiency Class
Cotton
6 kg
A+++
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Spin Speed
Maximum
1000 rpm
1) Connect the water inlet hose to a water tap with a 3/4'' thread.
14.1 Additional technical data
Brand logo
ELECTROLUX
Name of the distributor
Electrolux Lehel Kft
1142 Budapest
Erzsébet kir.né útja 87
Model denomination
EWS31064NU
Measure unit
Energy class
(on scale from A to D, where A most effective and D - least effective)
A+++
Washing performance
(on scale from A to G, where A higher and G - lower performance)
A
Spin drying performance
(on scale from A to G, where A better and G - worse)
C
Residual humidity
%
60
Maximum spin speed
rpm
1000
Wash load
kg
6
Average annual energy1)
kWh
152
Average annual water consumption
litres
9999
Washing noise on normal 60°
C cotton programme
dB/A
58
Spinning noise on normal 60°
C cotton programme
dB/A
76
1)
1) Complies with EN60456.
15. ENVIRONMENT CONCERNS
Recycle the materials with the symbol .
Put the packaging in applicable containers
to recycle it. Help protect the environment
and human health and to recycle waste of
electrical and electronic appliances. Do
*
not dispose appliances marked with the
symbol with the household waste.
Return the product to your local recycling
facility or contact your municipal office.
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