IKEA FÖRKYLD User Manual

FÖRKYLD
GB
ENGLISH
Please refer to the last page of this manual for the full list of IKEA
appointed After Sales Service Provider and relative national phone
numbers.
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Contents
Safety information
Safety instructions
Installation
Product description
Operation
First use
Daily use
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5
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9
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Hints and tips
Care and cleaning
Troubleshooting
Technical data
Environmental concerns
IKEA guarantee
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Subject to change without notice.
Safety information
Before the installation and use of the appliance, carefully read
the supplied instructions. The manufacturer is not responsible
for any injuries or damages that are the result of incorrect
installation or usage. Always keep the instructions in a safe and
accessible location for future reference.
Children and vulnerable people safety
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This appliance can be used by children aged from 8 years
and above and persons with reduced physical, sensory or
mental capabilities or lack of experience and knowledge if
they have been given supervision or instruction concerning
the use of the appliance in a safe way and understand the
hazards involved.
This appliance may be used by children between 3 and 8
years of age and persons with very extensive and complex
disabilities, if they have been properly instructed.
Children of less than 3 years of age should be kept away
unless continuously supervised.
Do not let children play with the appliance.
Children shall not carry out cleaning and user maintenance of
the appliance without supervision.
Keep all packaging away from children and dispose of it
appropriately.
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General Safety
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This appliance is intended to be used in household and
similar applications such as:
– Farm houses; staff kitchen areas in shops, offices and other
working environments
– By clients in hotels, motels, bed and breakfast and other
residential type environments
Keep ventilation openings, in the appliance enclosure or in
the built-in structure, clear of obstruction.
Do not use mechanical devices or other means to accelerate
the defrosting process, other than those recommended by the
manufacturer.
Do not damage the refrigerant circuit.
Do not use electrical appliances inside the food storage
compartments of the appliance, unless they are of the type
recommended by the manufacturer.
Do not use water spray and steam to clean the appliance.
Clean the appliance with a moist soft cloth. Only use neutral
detergents. Do not use abrasive products, abrasive cleaning
pads, solvents or metal objects.
Do not store explosive substances such as aerosol cans with a
flammable propellant in this appliance.
If the supply cord is damaged, it must be replaced by the
manufacturer, its Authorised Service Centre or similarly
qualified persons in order to avoid a hazard.
Safety instructions
Installation
Warning! Only a qualified
person must install this
appliance.
• Remove all the packaging and the transit
bolts.
• Do not install or use a damaged
appliance.
• Follow the installation instructions
supplied with the appliance.
• Always take care when moving the
appliance as it is heavy. Always use
safety gloves and enclosed footwear.
• Make sure the air can circulate around
the appliance.
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• At first installation or after reversing the
door wait at least 4 hours before
connecting the appliance to the power
supply. This is to allow the oil to flow
back in the compressor.
• Before carrying out any operations on
the appliance (e.g. reversing the door),
remove the plug from the power socket.
• Do not install the appliance close to
radiators or cookers, ovens or hobs.
• Do not install the appliance where there
is direct sunlight.
• Do not install this appliance in areas that
are too humid or too cold.
• When you move the appliance, lift it by
the front edge to avoid scratching the
floor.
• The appliance contains a bag of
desiccant. This is not a toy. This is not
food. Please dispose of it immediately.
Electrical connection
Warning! Risk of fire and electric
shock.
• The appliance must be earthed.
• Make sure that the parameters on the
rating plate are compatible with the
electrical ratings of the mains power
supply.
• Always use a correctly installed
shockproof socket.
• Do not use multi-plug adapters and
extension cables.
• Make sure not to cause damage to the
electrical components (e.g. mains plug,
mains cable, compressor). Contact the
Authorised Service Centre or an
electrician to change the electrical
components.
• The mains cable must stay below the
level of the mains plug.
• Connect the mains plug to the mains
socket only at the end of the installation.
Make sure that there is access to the
mains plug after the installation.
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• Do not pull the mains cable to disconnect
the appliance. Always pull the mains
plug.
Use
Warning! Risk of injury, burns,
electric shock or fire.
• Do not change the specification of this
appliance.
• Do not put electrical appliances (e.g. ice
cream makers) in the appliance unless
they are stated applicable by the
manufacturer.
• Be careful not to cause damage to the
refrigerant circuit. It contains isobutane
(R600a), a natural gas with a high level
of environmental compatibility. This gas
is flammable.
• If damage occurs to the refrigerant
circuit, make sure that there are no
flames and sources of ignition in the
room. Ventilate the room.
• Do not let hot items to touch the plastic
parts of the appliance.
• Do not put soft drinks in the freezer
compartment. This will create pressure
on the drink container.
• Do not store flammable gas and liquid in
the appliance.
• Do not put flammable products or items
that are wet with flammable products in,
near or on the appliance.
• Do not touch the compressor or the
condenser. They are hot.
• Do not remove or touch items from the
freezer compartment if your hands are
wet or damp.
• Do not freeze again food that has been
thawed.
• Obey the storage instructions on the
packaging of frozen food.
Internal lighting
Warning! Risk of electric shock.
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• The type of lamp used for this appliance
is for household appliances only. Do not
use it for house lighting.
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• Use original spare parts only.
Disposal
Warning! Risk of injury or
suffocation.
Care and cleaning
Warning! Risk of injury or
damage to the appliance.
• Before maintenance, deactivate the
appliance and disconnect the mains plug
from the mains socket.
• This appliance contains hydrocarbons in
the cooling unit. Only a qualified person
must do the maintenance and the
recharging of the unit.
• Regularly examine the drain of the
appliance and if necessary, clean it. If
the drain is blocked, defrosted water
collects in the bottom of the appliance.
Service
• Disconnect the appliance from the mains
supply.
• Cut off the mains cable and discard it.
• Remove the door to prevent children and
pets to be closed inside of the appliance.
• The refrigerant circuit and the insulation
materials of this appliance are ozonefriendly.
• The insulation foam contains flammable
gas. Contact your municipal authority for
information on how to discard the
appliance correctly.
• Do not cause damage to the part of the
cooling unit that is near the heat
exchanger.
• To repair the appliance contact an
Authorised Service Centre.
Installation
Warning! Refer to Safety
chapters.
Location
Refer to the assembly instructions
for the installation.
To ensure best performance, install the
appliance well away from sources of heat
such as radiators, boilers, direct sunlight etc.
Make sure that air can circulate freely
around the back of the cabinet.
Positioning
This appliance should be installed in a dry,
well ventilated indoor where the ambient
temperature corresponds to the climate
class indicated on the rating plate of the
appliance:
Climate
class
Ambient temperature
SN
+10°C to + 32°C
N
+16°C to + 32°C
ST
+16°C to + 38°C
T
+16°C to + 43°C
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Some functional problems might
occur for some types of models
when operating outside of that
range. The correct operation can
only be guaranteed within the
specified temperature range. If
you have any doubts regarding
where to install the appliance,
please turn to the vendor, to our
customer service or to the
nearest Authorised Service
Centre.
Electrical Connection
A
B
C
D
E
Caution! Any electrical work
required to install this appliance
should be carried out by a
qualified electrician or
competent person.
Warning! This appliance must be
earthed.
The manufacturer declines any
liability should these safety
measures not be observed.
The wires in the mains lead are coloured in
accordance with the following code:
• A - green and yellow: Earth
• C - brown: Live
• D - blue: Neutral
As the colours of the wires in the mains lead
of this appliance may not correspond with
the coloured markings identifying the
terminals in your plug, proceed as follows:
1. Connect the wire coloured green and
yellow to the terminal marked either
with the letter “E“ or by the earth symbol
or coloured green and yellow.
2. Connect the wire coloured blue to the
terminal either marked with the letter
“N“ or coloured black.
3. Connect the wire coloured brown to the
terminal either marked with the “L“ or
coloured red.
4. Check that no cut, or stray strands of
wire is present and the cord clamp (E) is
secure over the outer sheath.
Make sure the electricity supply voltage
is the same as that indicated on the
appliance rating plate.
5. Switch on the appliance.
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The appliance is supplied with a 13 amp
fuse (B). In the event of having to change
the fuse in the plug supplied, a 13 amp
ASTA approved (BS 1362) fuse must be
used.
Warning! A cut off plug inserted
into a 13 amp socket is a serious
safety (shock) hazard. Ensure
that it is disposed of safely.
Product description
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Drawer glass cover
Bottle rack
Glass shelf
Freezer compartment
Control unit and LED light
Dairy compartment with lid
Door balconies
Bottle balcony with holder
Vegetable drawers
Rating plate
Least cold zone
Intermediate temperature zone
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Coldest zone
Operation
Switching on
Switching off
1. Insert the plug into the wall socket.
2. Turn the Temperature regulator
clockwise to a medium setting.
The pilot light will light up.
If the temperature inside the
appliance is too high, the Alarm
light will blink. Activate the Fast
Freezing function.
To turn off the appliance, turn the
Temperature regulator to the "O" position.
The pilot light will switch off.
Temperature regulation
The temperature is regulated automatically.
1. Turn the Temperature regulator toward
lower settings to obtain the minimum
coldness.
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2. Turn the Temperature regulator toward
higher settings to obtain the maximum
coldness.
A medium setting is generally the
most suitable.
However, the exact setting
should be chosen keeping in
mind that the temperature inside
the appliance depends on:
• room temperature,
• how often the door is opened,
• the quantity of food stored,
• the location of the appliance.
Caution! If the ambient
temperature is high or the
appliance is fully loaded, and the
appliance is set to the lowest
temperatures, it may run
continuously causing frost to form
on the rear wall. In this case the
dial must be set to a higher
temperature to allow automatic
defrosting and therefore reduced
energy consumption.
First use
Cleaning the interior
Before using the appliance for the first time,
the interior and all internal accessories
should be washed with lukewarm water
and some neutral soap to remove the
typical smell of a brand-new product, then
dried thoroughly.
Caution! Do not use detergents,
abrasive powders, chlorine or
oil-based cleaners as they will
damage the finish.
Daily use
Warning! Refer to Safety
chapters.
Ice tray
Accessories
Egg tray
x1
Ice scraper
x1
x1
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Movable shelves
The walls of the refrigerator are equipped
with a series of runners so that the safety
glass shelves can be positioned as desired.
This bottle rack can be tilted to store
unsealed bottles. To obtain this result, place
front hooks of the rack one level higher than
the rear hooks.
Positioning the door balconies
Caution! Do not move the glass
shelf above the vegetable
drawer to ensure correct air
circulation.
Bottle rack
Place the bottles (with the opening facing
front) in the pre-positioned rack.
To permit storage of food packages of
various sizes, the door balconies can be
placed at different heights.
If the rack is positioned
horizontally, place only closed
bottles.
To make these adjustments proceed as
follows: gradually pull upwards the balcony
until it comes free, then reposition as
desired.
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Vegetable Drawers
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compartment let the appliance run at least
2 hours on the higher settings.
Caution! In the event of
accidental defrosting, for
example due to a power failure,
if the power has been off for
longer than the value shown in
the technical characteristics chart
under "rising time", the defrosted
food must be consumed quickly
or cooked immediately and then
re-frozen (after cooling).
Fruit and vegetables should be placed in
these drawers (see the picture).
Freezing fresh food
The freezer compartment is suitable for
freezing fresh food and storing frozen and
deep-frozen food for a long time.
To freeze fresh foods it is not necessary to
change the medium setting.
However, for a faster freezing operation,
turn the temperature regulator toward
higher settings to obtain the maximum
coldness.
Caution! In this condition, the
refrigerator compartment
temperature might drop below
0°C. If this occurs reset the
temperature regulator to a
warmer setting.
Storage of frozen food
When first starting-up or after a period out
of use, before putting the products in the
Thawing
Deep-frozen or frozen food, prior to being
used, can be thawed in the refrigerator
compartment or at room temperature,
depending on the time available for this
operation.
Small pieces may even be cooked still
frozen, directly from the freezer: in this case,
cooking will take longer.
Ice-cube production
This appliance is equipped with one tray for
the production of ice-cubes.
1. Fill the tray with water.
2. Put the tray in the freezer compartment
Caution! Do not use metallic
instruments to remove the tray
from the freezer.
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Hints and tips
Normal operating sounds
The following sounds are normal during
operation:
• A faint gurgling and bubbling sound
from coils sound when refrigerant is
pumped.
• A whirring and pulsating sound from the
compressor when refrigerant is pumped.
• A sudden cracking noise from inside
appliance caused by thermic dilatation
(a natural and not dangerous physical
phenomenon).
• A faint click noise from the temperature
regulator when the compressor switches
on or off.
Hints for energy saving
• Do not open the door frequently or leave
it open longer than absolutely necessary.
Hints for fresh food refrigeration
• Do not store warm food or evaporating
liquids in the refrigerator.
• Cover or wrap the food, particularly if it
has a strong flavour.
• Position food so that air can circulate
freely around it.
Hints for refrigeration
Useful hints:
• Meat (all types): wrap in a suitable
packaging and place it on the glass shelf
above the vegetable drawer. Store meat
for at most 1-2 days.
• Cooked foods, cold dishes: cover and
place on any shelf.
• Fruit and vegetables: clean thoroughly
and place in a special drawer. Bananas,
potatoes, onions and garlic must not be
kept in the refrigerator if not packed.
• Butter and cheese: place in a special
airtight container or wrap in an
aluminium foil or a polythene bag to
exclude as much air as possible.
• Bottles: close with a cap and place on
the door bottle shelf, or (if available) on
the bottle rack.
Hints for freezing
• Freeze only top quality, fresh and
thoroughly cleaned food products.
• For more efficient freezing and thawing
divide food into small portions.
• Wrap the food in aluminium foil or
polythene. Make sure that the packages
are airtight.
• To avoid increase in temperature of
already frozen food, do not place fresh
unfrozen food directly next to it.
• Lean foods store better and longer than
fatty ones. Salt reduces the storage life of
food.
• Do not eat ice cubes, water ices or ice
lollies immediately after taking them out
of the freezer. Risk of frostbites.
• It is advisable to show the freezing date
on each individual pack to enable you to
keep tab of the storage time.
Hints for storage of frozen food
• Make sure that the commercially frozen
food products were adequately stored
by the retailer.
• Make sure that frozen foodstuffs are
transferred from the food store to the
freezer in the shortest possible time.
• Once defrosted, food deteriorates
rapidly and cannot be refrozen.
• Do not exceed the storage period
indicated by the food manufacturer.
• Do not store glass containers with liquids
in the freezer compartment because they
may break.
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Care and cleaning
Warning! Refer to Safety
chapters.
General warnings
Caution! Unplug the appliance
before carrying out any
maintenance operation.
This appliance contains
hydrocarbons in its cooling unit;
maintenance and recharging
must therefore only be carried
out by authorized technicians.
The accessories and parts of the
appliance are not suitable for
washing in a dishwasher.
Periodic cleaning
Caution! Do not pull, move or
damage any pipes and/or
cables inside the appliance.
Caution! Do not damage the
cooling system.
The equipment has to be cleaned regularly:
1. Clean the inside and accessories with
lukewarm water and some neutral soap.
2. Regularly check the door seals and wipe
them clean to ensure they are clean and
free from debris.
3. Rinse and dry thoroughly.
4. If accessible, clean the condenser and
the compressor at the back of the
appliance with a brush.
This will improve the performance of the
appliance and save electricity
consumption.
Defrosting the freezer
A certain amount of frost will
always form on the freezer
shelves and around the top
compartment.
Defrost the freezer when the frost
layer reaches a thickness of
about 3-5 mm.
To remove the frost, do these steps:
1. Switch off the appliance.
2. Remove any stored food, wrap it in
several layers of newspaper and put it
in a cool place.
3. Leave the door open.
4. When defrosting is completed, dry the
interior thoroughly and refit the plug.
5. Switch on the appliance.
6. Set the temperature regulator to obtain
the maximum coldness and run the
appliance for two or three hours using
this setting.
7. Reload the previously removed food
into the compartment.
Caution! Never use sharp metal
tools to scrape off frost from the
evaporator as you could
damage it. Do not use a
mechanical device or any
artificial means to speed up the
thawing process other than those
recommended by the
manufacturer. A temperature rise
of the frozen food packs, during
defrosting, may shorten their safe
storage life.
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prevent the water overflowing and dripping
onto the food inside.
Defrosting of the refrigerator
For this purpose use the tube cleaner
provided in the accessory bag.
Periods of non-operation
When the appliance is not in use for long
periods, take the following precautions:
Frost is automatically eliminated from the
evaporator of the refrigerator compartment
every time the motor compressor stops,
during normal use. The defrost water drains
out through a trough into a special
container at the back of the appliance, over
the motor compressor, where it evaporates.
It is important to periodically clean the
defrost water drain hole in the middle of the
refrigerator compartment channel to
1. Disconnect the appliance from electricity
supply.
2. Remove all food.
3. Defrost (if necessary) and clean the
appliance and all accessories.
4. Leave the door/doors open to prevent
unpleasant smells.
Caution! If you want to keep the
appliance switched on, ask
somebody to check it once in a
while to prevent the food inside
from spoiling in case of a power
failure.
Troubleshooting
Warning! Refer to Safety
chapters.
What to do if...
Problem
Possible cause
Solution
The appliance does not operate.
The appliance is switched
off.
Switch on the appliance.
The appliance does not operate.
The mains plug is not connected to the mains socket
correctly.
Connect the mains plug to the
mains socket correctly.
The appliance does not operate.
There is no voltage in the
mains socket.
Connect a different electrical
appliance to the mains socket.
Contact a qualified electrician.
The appliance is noisy.
The appliance is not supported properly.
Check if the appliance stands
stable.
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Problem
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Possible cause
Solution
The lamp does not work.
The lamp is in stand-by
mode.
Close and open the door.
The lamp does not work.
The lamp is defective.
Refer to "Replacing the lamp".
The compressor operates
continually.
Temperature is set incorrectly.
Refer to "Operation" chapter.
The compressor operates
continually.
Many food products were
inserted at the same time.
Wait a few hours and then
check the temperature again.
The compressor operates
continually.
The room temperature is
too high.
Refer to climate class chart on
the rating plate.
The compressor operates
continually.
Food products placed in
the appliance were too
warm.
Allow food products to cool to
room temperature before storing.
There is too much frost and
ice.
The door is not closed correctly or the gasket is deformed/dirty.
Refer to "Closing the door".
There is too much frost and
ice.
The water drainage plug is Position the water drainage
not correctly positioned.
plug in the correct way.
There is too much frost and
ice.
Food products are not
wrapped properly.
Wrap the food products better.
There is too much frost and
ice.
Temperature is set incorrectly.
Refer to "Operation" chapter.
Water flows inside the refrigerator.
The water outlet is clogged.
Clean the water outlet.
Water flows inside the refrigerator.
Food products prevent
Make sure that food products
water from flowing into the do not touch the rear plate.
water collector.
The temperature in the appliance is too low/too high.
The temperature regulator Set a higher/lower temperais not set correctly.
ture.
The temperature in the appliance is too low/too high.
The door is not closed correctly.
The temperature in the appliance is too low/too high.
The food products temper- Let the food products temperature is too high.
ature decrease to room temperature before storage.
Refer to "Closing the door".
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Possible cause
Solution
The temperature in the appliance is too low/too high.
Problem
Many food products were
inserted at the same time.
Insert less food products at the
same time.
The temperature in the appliance is too low/too high.
The thickness of the frost is
greater than 4-5 mm.
Defrost the appliance.
The temperature in the appliance is too low/too high.
The door has been
opened too often.
Open the door only if necessary.
Door does not open easily.
You attempted to re-open Wait a few seconds between
the door immediately after closing and re-opening of the
closing.
door.
If your appliance is still not
working properly after making
the above checks, contact the
Authorised Service Centre. You
can find the list at the end of this
manual.
Replacing the lamp
The appliance is equipped with a
longlife LED interior light.
Caution! Disconnect the plug
from the mains socket.
1. At the same time, with the fingers
expand up and down the transparent
cover and unhook it in the direction of
the arrows.
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2. Replace the lamp with one of the same
power and shape specifically designed
for household appliances.
(The maximum power is shown on the
light bulb cover.)
No incandescent bulbs are
allowed.
3. Reassemble the lamp cover.
4. Connect the plug to the mains socket.
5. Open the door.
Make sure that the light comes on.
Closing the door
1. Clean the door gaskets.
2. If necessary, adjust the door. Refer to
the assembly instructions.
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3. If necessary, replace the defective door
gaskets. Contact the Authorised Service
Centre.
Technical data
Product category
Appliance Type
Refrigerator
Installation Type
Built-in
Product dimensions
Height
1218 mm
Width
540 mm
Depth
549 mm
Net volume
Fridge
173 Litre
Freezer
14 Litre
Defrost system
Fridge
auto
Freezer
manual
Star rating
Rising time
12 hours
Freezing capacity
2 kg/24h
Energy consumption
0,477 kWh/24h
Noise level
35 dB (A)
Energy class
A++
Voltage
230 - 240 V
Frequency
50 Hz
The technical information is situated in the
rating plate on the internal left side of the
appliance and in the energy label.
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Environmental concerns
Recycle materials with the symbol . Put
the packaging in relevant containers to
recycle it. Help protect the environment and
human health by recycling waste of
electrical and electronic appliances. Do not
dispose of appliances marked with the
symbol with the household waste. Return
the product to your local recycling facility or
contact your municipal office.
IKEA guarantee
How long is the IKEA guarantee valid?
This guarantee is valid for 5 years from the
original date of purchase of Your appliance
at IKEA. The original sales receipt is
required as proof of purchase. If service
work is carried out under guarantee, this
will not extend the guarantee period for the
appliance.
Who will execute the service?
IKEA service provider will provide the
service through its own service operations
or authorized service partner network.
What does this guarantee cover?
The guarantee covers faults of the
appliance, which have been caused by
faulty construction or material faults from
the date of purchase from IKEA. This
guarantee applies to domestic use only. The
exceptions are specified under the headline
“What is not covered under this
guarantee?” Within the guarantee period,
the costs to remedy the fault e.g. repairs,
parts, labour and travel will be covered,
provided that the appliance is accessible
for repair without special expenditure. On
these conditions the EU guidelines (Nr.
99/44/EG) and the respective local
regulations are applicable. Replaced parts
become the property of IKEA.
What will IKEA do to correct the problem?
IKEA appointed service provider will
examine the product and decide, at its sole
discretion, if it is covered under this
guarantee. If considered covered, IKEA
service provider or its authorized service
partner through its own service operations,
will then, at its sole discretion, either repair
the defective product or replace it with the
same or a comparable product.
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What is not covered under this
guarantee?
• Normal wear and tear.
• Deliberate or negligent damage,
damage caused by failure to observe
operating instructions, incorrect
installation or by connection to the
wrong voltage, damage caused by
chemical or electro-chemical reaction,
rust, corrosion or water damage
including but not limited to damage
caused by excessive lime in the water
supply, damage caused by abnormal
environmental conditions.
• Consumable parts including batteries
and lamps.
• Non-functional and decorative parts
which do not affect normal use of the
appliance, including any scratches and
possible color differences.
• Accidental damage caused by foreign
objects or substances and cleaning or
unblocking of filters, drainage systems or
soap drawers.
• Damage to the following parts: ceramic
glass, accessories, crockery and cutlery
baskets, feed and drainage pipes, seals,
lamps and lamp covers, screens, knobs,
casings and parts of casings. Unless such
damages can be proved to have been
caused by production faults.
• Cases where no fault could be found
during a technician’s visit.
• Repairs not carried out by our appointed
service providers and/or an authorized
service contractual partner or where
non-original parts have been used.
• Repairs caused by installation which is
faulty or not according to specification.
• The use of the appliance in a nondomestic environment i.e. professional
use.
• Transportation damages. If a customer
transports the product to their home or
other address, IKEA is not liable for any
damage that may occur during transport.
However, if IKEA delivers the product to
the customer's delivery address, then
damage to the product that occurs
during this delivery will be covered by
this guarantee.
• Cost for carrying out the initial
installation of the IKEA appliance.
However, if an IKEA service provider or
its authorized service partner repairs or
replaces the appliance under the terms
of this guarantee, the service provider or
its authorized service partner will reinstall the repaired appliance or install
the replacement, if necessary.
This restriction do not apply to fault-free
work carried out by a qualified specialist
using our original parts in order to adapt
the appliance to the technical safety
specifications of another EU country.
How country law applies
The IKEA guarantee gives You specific legal
rights, which covers or exceed local
demands. However these conditions do not
limit in any way consumer rights described
in the local legislation.
Area of validity
For appliances which are purchased in one
EU country and taken to another EU
country, the services will be provided in the
framework of the guarantee conditions
normal in the new country. An obligation to
carry out services in the framework of the
guarantee exists only if the appliance
complies and is installed in accordance
with:
• the technical specifications of the country
in which the guarantee claim is made;
• the Assembly Instructions and User
Manual Safety Information;
The dedicated After Sales Service for
IKEA appliances:
Please do not hesitate to contact IKEA After
Sales Service to:
1. make a service request under this
guarantee;
ENGLISH
2. ask for clarification on installation of the
IKEA appliance in the dedicated IKEA
kitchen furniture. The service won’t
provide clarifications related to:
• the overall IKEA kitchen installation;
• connections to electricity (if machine
comes without plug and cable), to
water and to gas since they have to
be executed by an authorized
service engineer.
3. ask for clarification on user manual
contents and specifications of the IKEA
appliance.
To ensure that we provide you with the best
assistance, please read carefully the
Assembly Instructions and/or the User
Manual section of this booklet before
contacting us.
How to reach us if You need our service
Please refer to the last page of this manual
for the full list of IKEA appointed contacts
and relative national phone numbers.
In order to provide You with a
quicker service, we recommend
that You use the specific phone
numbers listed at the end of this
manual. Always refer to the
numbers listed in the booklet of
the specific appliance You need
an assistance for. Before calling
us, assure that You have to hand
the IKEA article number (8 digit
code) for the appliance of which
you need our assistance.
21
SAVE THE SALES RECEIPT! It is
Your proof of purchase and
required for the guarantee to
apply. Note that the receipt
reports also the IKEA article
name and number (8 digit code)
for each of the appliances you
have purchased.
Do You need extra help?
For any additional questions not related to
After Sales of your appliances, please
contact our nearest IKEA store call centre.
We recommend you read the appliance
documentation carefully before contacting
us.
22
Country
Phone number
België
Belgique
070 246016
Call Fee
Opening time
Binnenlandse gesprekskosten
8 tot 20 Weekdagen
Tarif des appels nationaux
8 à 20. En semaine
България
00359888164080
0035924274080
Такса за повикване от страната
От 9 до 18 ч в работни дни
Česká republika
246 019721
Cena za místní hovor
8 až 20 v pracovních dnech
Danmark
70 15 09 09
Landstakst
man. - fre. 09.00 - 20.00
lør. - søn. 09.00 - 18.00
Deutschland
+49 1806 33 45 32*
* 0,20 €/Verbindung aus dem Festnetz max. 0,60 €/Verbindung
aus dem Mobilfunknetz
Werktags von 8.00 bis 20.00
Ελλάδα
211 176 8276
Υπεραστική κλήση
8 έως 20 κατά τις εργάσιμες ημέρες
España
91 1875537
Tarifa de llamadas nacionales
De 8 a 20 en días laborables
France
0170 36 02 05
Tarif des appels nationaux
9 à 21. En semaine
Trošak poziva 27 lipa po minuti
radnim danom od ponedjeljka
do petka od 08:00 do 16:00
Hrvatska
00385 1 6323 339
Ireland
0 14845915
National call rate
8 till 20 Weekdays
Ísland
5880503
Innanlandsgjald fyrir síma
9 til 18. Virka daga
Italia
02 00620818
Tariffa applicata
alle chiamate nazionali
dalle 8 alle 20 nei giorni feriali
Κυπρος
22 030 529
Υπεραστική κλήση
8 έως 20 κατά τις εργάσιμες ημέρες
Lietuva
5 230 06 99
Nacionalinių pokalbių tarifai
Pr. - Ketv.: 8:00 - 12:00, 12:45 - 17:00
Pnkt.: 8:00 - 12:00, 12:45 - 15:45
Magyarország
061 998 0549
Belföldi díjszabás
Hétköznap 8 és 10 óra között
Nederland
0900 235 45 32 en/of
0900 BEL IKEA
15 cent/min., starttarief 4.54 cent
en gebruikelijke belkosten
ma - vr 08.00 - 20.00,
zat 09.00 - 20.00 (zondag gesloten)
Norge
22 72 35 00
Takst innland
8 til 20 ukedager
Österreich
+43-1-2056356
max. 10 Cent/min.
Mo - Fr 8.00 - 20.00 Uhr
Polska
801 400 711
Stawka wg taryfy krajowej
Od 8 do 20 w dni robocze
Portugal
211557985
Chamada Nacional
9 às 21. Dias de Semana
*excepto feriados
România
021 211 08 88
Tarif apel naţional
8 - 20 în zilele lucrătoare
8 495 6662929
Действующие телефонные
тарифы
с 8 до 20 по рабочим дням
Время московское
Россия
Schweiz
Tarif für Anrufe im Bundesgebiet
8 bis 20 Werktage
Tarif des appels nationaux
8 à 20. En semaine
Tariffa applicata
alle chiamate nazionali
dalle 8 alle 20 nei giorni feriali
(02) 3300 2554
Cena vnútroštátneho hovoru
8 až 20 v pracovných dňoch
Suomi
030 6005203
Lankapuhelinverkosta
0,0835 €/puhelu + 0,032 €/min
Matkapuhelinverkosta 0,192 €/min
arkipäivisin 8.00 - 20.00
Sverige
0775 700 500
lokalsamtal (lokal taxa)
mån-fre 8.30 - 20.00
lör-sön 9.30 - 18.00
Suisse
031 5500 324
Svizzera
Slovensko
Türkiye
212 244 0769
Ulusal arama ücreti
Hafta içi saat 09:00’dan 18:00’a kadar
Україна
044 586 2078
Міжміськи дзвінки платні
9 - 21 В робочі дні
United Kingdom
020 3347 0044
National call rate
9 till 21. Weekdays
Србија
+381 11 7 555 444
(ако позивате изван Србије)
011 7 555 444
(ако позивате из Србије)
Цена позива у националном
саобраћају
Понедељак – субота: 09 – 20
Недеља: 09 – 18
Eesti, Latvija, Slovenija
www.ikea.com
*
23
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© Inter IKEA Systems B.V. 2018
21552
AA-1876029-4