Sony PCV-LX920 P3 1B GHZ 60GB CDRW/DVD XP HOM Quick start guide

VAIO Slimtop™
Computer QuickStart
Contents
Welcome.................................................................5
Features......................................................................................... 5
Unpacking Your Computer ............................................................ 8
To Choose an Ergonomic Location
for your Computer ....................................................................... 10
Setting Up Your
VAIO Slimtop Computer......................................11
To Set Up Your Computer ........................................................... 11
To Turn On Your Computer ......................................................... 16
To Register Your Computer.......................................................... 17
To Use the Stand by Mode .......................................................... 19
To Use the Hibernate Mode ......................................................... 21
To Shut Down Your Computer .................................................... 22
About the Software
on Your Computer ...............................................23
Overview of Software Titles ......................................................... 23
Troubleshooting ..................................................29
Topics..........................................................................................
Notes on Use ...............................................................................
For Answers to Your Software Questions ....................................
Resources ...................................................................................
29
42
47
50
Index .....................................................................51
3
VAIO Slimtop Computer QuickStart
4
Welcome
Congratulations on your purchase of the Sony VAIO® computer! Your
new, high-performance, multimedia computer combines state-of-the-art
computer functionality with the latest audio, video and information
technology features.
Features
✍ Your computer may not be equipped with all of the hardware features listed in this
section. To view the specific hardware configuration for your system, see the
Specifications sheet.
VAIO AV Applications
This suite of Sony original applications includes PictureGear™, Smart Capture,
DVgate™, DigitalPrint, SonicStage™, MovieShaker™, VisualFlow™, and
Media Bar™ DVD Player. These software applications make it easy to use
advanced multimedia techniques to develop your personal audio and video
creations. Using the i.LINK ports, you can capture, view, and share both still and
video images, then catalog everything for fast, easy storage and retrieval.
i.LINK (IEEE1394) interface
Two built-in i.LINK® ports, located on the front and rear panels, provide you
with digital connection capability. The i.LINK name and logo identify a highspeed communication interface, which allows you to easily connect compatible
digital camcorders.
✍ i.LINK is a trademark of Sony used only to designate that a product contains an
IEEE1394 connection. The i.LINK connection may vary, depending on the software
applications, operating system and compatible i.LINK devices. All products with an
i.LINK connection may not communicate with each other.
Please refer to the documentation that came with your compatible i.LINK device for
information on operating conditions and proper connection. Before connecting
compatible i.LINK PC peripherals to your system, such as an optical or hard disk drive,
confirm their operating system compatibility and required operating conditions.
5
VAIO Slimtop Computer QuickStart
Sony Pen Tablet display
This 15-inch LCD pen tablet display creates a superb interface with your
software applications. You can use the supplied VAIO® Pen to draw, sketch, or
write directly onto the tablet screen. The Sony Pen Tablet combines the best
features of an active matrix screen with the control of a graphics tablet. Your
graphics tablet display has built-in Harman/Kardon® stereo speakers.
CD-RW/DVD Combo Drive
This versatile drive, which plays DVD-ROM, CD-ROM, CD-RW, and CD-R
media, utilizes optical technology that provides increased storage capacity and a
rich multimedia computing experience. This drive is the ideal solution for
making backups and archiving data, with the ability to store up to 650 MB of
removable, rewritable storage on a single rewritable CD. Save your movies,
videos and images to CD-R or CD-RW media, to share with family and friends.
AutoAlert E-mail Notification System
The AutoAlert™ E-mail Notification System has custom software that
automatically downloads your e-mail on a preset schedule using Microsoft®
Outlook® Express software. An LED light on the display instantly lets you know
when new mail has arrived.
Sony Memory Stick media slot
The next generation of digital storage media is smaller than a stick of gum. Easily
deliver information between Memory Stick® media-equipped devices, such as
cameras, transferring images, sounds, data and text.
VAIO® Convertible keyboard
The innovative palm rest converts to a keyboard cover for a sleek look when your
keyboard is not in use. Four Programmable Power Keys (PPKs) let you launch
applications with the push of a button.
Compact system components
Enjoy the system’s versatility by positioning the components in an arrangement
of your choice.
6
Features
Sony audio and video quality
Take advantage of today’s advanced multimedia applications, games, and
entertainment software with the Sony high-fidelity audio system and highpowered 3-D graphics.
Microsoft® Windows® XP Home Edition operating system
Your system includes this latest consumer operating system from Microsoft.
Preinstalled software
All the software on your computer is preinstalled, configured, and ready to use
right out of the box.
Communications
You have the choice of a variety of popular online services to browse the Internet,
access e-mail, send faxes, and much more.
Exceptional performance
Your computer includes an Intel® processor, a 10Base-T/100Base-TX Fast
Ethernet interface, and a V.90 compatible data/fax modem.*
* Actual upload and download speeds may vary due to line conditions, ISP support, and government regulations.
7
VAIO Slimtop Computer QuickStart
Unpacking Your Computer
Your computer may not be supplied with all of the accessories shown, depending
on the system configuration you purchased. For details on the accessories
supplied with your computer, see the Specifications sheet.
Computer and Supplied Accessories
System
unit
Sony Pen Tablet display
(Shown in upright position)
Stand
Power cord
VAIO Convertible keyboard
Modem cable
Mouse
Pen tip replacements (5)
Pen stand
Palmrest
Pen tip removing tool
VAIO Pen
Manuals
❑
❑
8
VAIO Slimtop™ Computer QuickStart — Contains information on
unpacking and setting up your computer, supplementary updates, support
information, and software information.
The VAIO Slimtop™ Computer User Guide is available electronically on
your computer’s hard drive. To access the online manual:
1
Click Start in the Windows taskbar, then click VAIO Help and Support.
2
From the Help and Support menu, click VAIO User Guide.
Unpacking Your Computer
❑
Safety Information — Provides safety and legal information about your
VAIO® computer.
❑
Specifications — Describes the hardware and physical configurations of
your VAIO computer.
❑
Microsoft® Windows® XP Home Edition guide — Explains how to use the
basic features of this Windows® operating system.
Recovery CDs
❑
System Recovery CD(s) — Enables you to restore the software that shipped
with your computer if it becomes corrupted or is erased. System Recovery
CDs can only be used to restore the hard disk of the Sony computer you
purchased.
❑
Application Recovery CD(s) — Enables you to reinstall individual
applications if they become corrupted or are erased.
Driver Recovery CD — Enables you to restore device drivers if they
become corrupted or are erased.
❑
Software Library
The Software Library contains the Microsoft software license agreement and the
Sony end-user license agreement.
9
VAIO Slimtop Computer QuickStart
To Choose an Ergonomic Location for your
Computer
Before you get started, find the best location for your new computer.
Planning your workspace
❑
Stable work surface — Use a stable work surface large enough to support
the computer and other peripheral equipment.
❑
Ventilation — Leave at least eight inches of space on the left and back sides
of your computer to enable proper ventilation.
Placement of the keyboard, mouse, and other input devices — Place
your keyboard, mouse, and other input devices so that your arms and hands
are in a relaxed, comfortable position. The keyboard should be directly in
front of you. Adjust the level of the keyboard so that your lower arms are
parallel to the floor. Keep your wrists in a relaxed position when you are
using the keyboard—not angled up or down. Use the palmrest only briefly,
for resting. While typing, never use the palmrest or rest your hands on the
table. Position the mouse at the same level as the keyboard. Hold the mouse
with a relaxed hand, and use your whole arm to move it. Take breaks during
sessions with your computer. Excessive use of the mouse or a joystick may
strain muscles or tendons.
Furniture and posture — Sit in a chair with good back support and
armrests. Adjust the level of the chair so your feet are flat on the floor. A
footrest may make you more comfortable. Sit with relaxed, upright
posture—avoid slouching forward or leaning far backward.
Viewing angle of the display — Position the display 18 to 26 inches
directly in front of you, with the top of the screen at or a little below eye
level. Use the display’s tilting feature to find the best position. You can
reduce eye strain and muscle fatigue by placing the display in the proper
position.
Lighting — Choose a location where windows and lights do not create glare
and reflection on the display. Use indirect lighting to avoid bright spots on
the display. You can also purchase accessories for your display that help
reduce glare. Proper lighting adds to your comfort and work effectiveness.
❑
❑
❑
❑
10
Setting Up Your VAIO
Slimtop Computer
Your computer has many new and exciting features. This section contains
information on setting up your computer and peripheral devices.
To Set Up Your Computer
Attaching the stand to the system unit
1
Place the system unit upside down, with the front of the system facing
towards you.
2
Insert the stand pegs into the ventilation holes of the system. Place the wider
end of the stand at the rear of the unit as shown.
3
Lock the stand onto the system unit by pressing down gently and pulling
forward slightly. The stand clicks into place.
Attaching the slimtop stand
✍ The stand keeps the system cool by allowing air to flow under it. Place the system unit
in an upright position using the stand, to avoid overheating of the system unit.
11
VAIO Slimtop Computer QuickStart
Connecting the Sony Pen Tablet display
1
Press the lock buttons on both sides of the LCD connector and connect the
LCD cable into the LCD port on the system.
2
Release the connector when it clicks into place.
Connecting the Pen Tablet display
✍ There are two holes in the base of the Pen Tablet display (on the right and left sides)
for routing the LCD cable to the system. Install your equipment so that you can easily
reach the power outlet in the event of an emergency.
12
To Set Up Your Computer
Connecting the keyboard and mouse
1
Plug the keyboard cable into the Keyboard port on the Pen Tablet display.
2
Plug the mouse cable into the Mouse port on the Pen Tablet display.
Connecting the keyboard and the mouse
KEYBOARD
USB
MOUSE
13
VAIO Slimtop Computer QuickStart
Connecting the modem cable
1
Unplug your phone cable from the wall jack and plug it into the Telephone
jack on the computer.
2
Plug the modem cable (supplied) into the Line jack on the computer, and
then plug the other end into the wall jack.
Connecting the modem cable
Your computer has a protective sticker
next to the Ethernet port located
on the rear panel. Connect only 10Base-T and 100Base-TX cables to the
Ethernet port. Using other cables or a telephone cable may result in an
electric current overload and can cause a malfunction, excessive heat or fire
in the port. For help on connecting to a network, see your network
administrator.
14
To Set Up Your Computer
Connecting the power cord
1
Plug one end of the power cord into the AC Input port on the back of the
system.
2
Plug the other end into a grounded AC wall outlet or power strip.
Connecting the power cord
✍ When you plug the power cord into the wall outlet, the power indicators on the system
and LCD light up momentarily, and the fan turns on briefly. This is not a malfunction.
15
VAIO Slimtop Computer QuickStart
To Turn On Your Computer
Turning on your computer
Press the Stand by key on the keyboard to turn on the system and the Sony Pen
Tablet display, or press the Power button on the system unit.
✍ When you start your system for the first time, your computer may detect new
equipment and display a dialog box that asks you to restart your computer. Please
respond to this request immediately.
Turning on your computer
✍ Pressing any of the keys numbered P1 through P4 starts the computer and launches a
preset application.
16
To Register Your Computer
To Register Your Computer
Take advantage of Sony’s commitment to quality customer support and receive
these benefits by registering your computer:
❑ Sony Customer Support — Communicate with a Support Representative
to troubleshoot problems you may be having with your computer.
❑
Limited warranty — Protect your investment. See the Warranty Card for
more details.
✍ You are prompted to register your computer the first time you turn on the unit. Follow
the on-screen instructions to complete the registration process. If you are not able to
register your computer during the first session, you are provided with additional
registration opportunities later.
Setting up your dial-up connection
The first time you turn your computer on, follow these steps to set up your dialup connection:
1
Click Start from the Windows taskbar and select All Programs.
2
Point to Accessories, point to Communications, and then click New
Connection Wizard. The Location Information window appears.
Location Information window
17
VAIO Slimtop Computer QuickStart
3
Enter in your information as requested. Click OK. The Phone and Modem
Options window appears.
Phone and Modem Options window
4
Click to select your dialing location and then click OK. The New Connection
Wizard appears.
New Connection Wizard window
5
18
Follow the onscreen instructions to finish setting up your Internet
connection.
To Use the Stand by Mode
To Use the Stand by Mode
When you plan to stop using your computer for a short period of time, you can
put it in Stand by mode instead of turning it off completely. Putting the computer
in Stand by mode saves energy and allows a quick return to normal computer use.
You can use any of the following four methods for activating the Stand by mode.
✍ Save your work, close all applications, and close your Internet connection, if
applicable. Leave the Windows® operating system running.
Setting the computer to enter Stand by mode using the Stand
by key
Press the
(Stand by) key on the top of the keyboard. The computer goes into
Stand by mode.
Setting the computer to enter Stand by mode using the
Windows taskbar
1
Click Start in the Windows taskbar, then select Turn Off Computer.
2
Select Stand by.
3
Click OK. The computer goes into Stand by mode.
Setting the computer to enter Stand by mode using the Power
button
Briefly press the Power button on the front panel to place your computer into
Stand by mode.
Setting the computer to enter Stand by mode automatically
1
Click Start in the Windows taskbar, click Control Panel, then select the
category, Performance and Maintenance. The Performance and Maintenance
dialog box appears.
2
Click the Control Panel icon for Power Options. The Power Options
Properties dialog box appears.
19
VAIO Slimtop Computer QuickStart
3
Select the Power Schemes tab. Choose an option from the Power schemes
drop-down list.
✍ To save the settings under a name that is not offered in the Power schemes dropdown menu, choose your settings and then click Save As.
4
Click Apply and then click OK.
The computer will go into Stand by mode according to your settings.
Resuming from Stand by mode
There are two ways to bring your computer back from Stand by mode:
❑ Press the space bar on your keyboard.
❑
Briefly press the power button on your computer.
Stand by mode indicators
You can identify which mode the computer is in by the color of the power
indicator light.
Color
Mode
Amber
Green
No color
Computer is in Stand by mode.
Computer is in Normal mode, ready to use.
Computer is turned off or in Hibernate mode.
20
To Use the Hibernate Mode
To Use the Hibernate Mode
Hibernate mode enables your computer to store everything in its memory to the
hard disk drive before shutting down. When you bring the system out of
hibernate mode, it returns to the previous state.
Setting the computer to enter hibernate mode
You can set your computer to automatically enter hibernate mode after a certain
time period, by following these steps:
1
Click Start in the Windows® taskbar, click Control Panel, then select the
category, Performance and Maintenance. The Performance and Maintenance
dialog box appears.
2
Click the Control Panel icon for Power Options. The Power Options
Properties dialog box appears.
3
In the section, Settings for Home/Office Desk (default Power Scheme),
select the Power Schemes tab. Click the System hibernate drop-down list and
select the period of inactivity before your computer goes into hibernate
mode.
4
Select the Hibernate tab and verify that Hibernate is enabled with a check
mark in the Enable hibernation check box.
5
Click Apply and then click OK.
Your computer is set to go into hibernate mode automatically, according to your
settings.
21
VAIO Slimtop Computer QuickStart
To Shut Down Your Computer
When you are ready to turn off your computer for an extended period of time, use
this procedure.
To avoid loss of data, do not use the Power switch to turn off the computer.
Turning off your computer
1
Click Start in the Windows® taskbar, then select Turn Off Computer.
The Turn Off Computer dialog box appears.
2
Select the Turn Off option and click OK.
✍ Respond to any prompts about saving your documents.
3
Wait for your computer to turn off automatically—the power indicator light
turns off.
4
Turn off any peripheral devices connected to your computer.
✍ If you plan to turn off your computer for a short period of time, you may want to use
Stand by mode instead.
About the Power switch
If your system stops responding, press and hold the Power switch for more than
four seconds to force your system to shut down. You may need to repeat this
procedure if your system does not shut down on the first attempt.
22
About the Software on
Your Computer
Your VAIO Slimtop™ computer is ready to help you work, play, learn, and
communicate as soon as you turn it on. This section provides an overview
of the software titles preinstalled on your computer.
Overview of Software Titles
✍ Your computer may not be supplied with all of the software applications listed,
depending on the system configuration you purchased.
Adobe® Acrobat® Reader™
Adobe Systems Inc.
Acrobat Reader software allows you to view, navigate, and print electronic documents in
Adobe’s Portable Document Format (PDF), an open file format that is intended to preserve
the fidelity of documents created on all major computer platforms.
Adobe® GoLive™
Adobe Systems Inc.
Adobe GoLive gives you robust design, production, and management features to create
dynamic, database-controlled Web sites.
Adobe® LiveMotion™
Adobe Systems Inc.
Adobe LiveMotion launches your creativity to new levels when you produce your personal
Web designs that are complete with interactivity, sound, and animation.
Adobe® Photoshop® Elements (On selected models)
Adobe Systems Inc.
Using state-of-the-art image editing tools, you can unleash your artistic ability and create
digital images for print, e-mail and posting to the Web. The versatile image capturing
options allow you to start working with digital and traditional photos immediately.
Explore endless creative possibilities for your personal images with Adobe Photoshop
Elements.
23
VAIO Slimtop Computer QuickStart
Adobe® Premiere® LE (On selected models)
Adobe Systems Inc.
Adobe Premiere LE offers interface and editing tools for producing movies for video,
multimedia, or the Web. View source clips and edited footage simultaneously on-screen.
You can create your own personal video clips that are up to three hours in length, with
complete audio-video synchronization.
America Online®
America Online, Inc.
America Online is a popular Internet online service. Stay in touch with family and friends
with easy-to-use e-mail. Manage your personal finances, get the latest news and sports
scores, and chat with thousands of others who share your interests.
ArcSoft PhotoPrinter® 2000 Pro
ArcSoft Inc.
ArcSoft PhotoPrinter Pro is an easy-to-use, yet advanced printing program that lets you
quickly lay out multiple images in multiple sizes on a single sheet of paper. ArcSoft
PhotoPrinter Pro offers a wide selection of templates including landscape, portrait, freestyle, mixed sizes, custom templates and more. The application includes enhancement
tools and special effects for improving photos while giving you the ability to add text to
any image. With ArcSoft PhotoPrinter 2000 Pro you can create business cards, handouts,
calendars, mailing labels, and much more.
DigitalPrint
Sony Electronics Inc.
This image management software makes it fun and easy to edit, import, and organize your
digital pictures in a photo album for rich digital printing to any standard color laser or
inkjet printer. Digital Print can also be used to make custom CD labels for your audio CDs.
DVgate™
Sony Electronics Inc.
Connect a digital video camera recorder to the i.LINK® port and capture your own video
clips and still images. You can edit clips from your video, add new clips, and combine
clips into new movie segments. You can also save your images in a variety of popular file
formats.
EarthLink™ Network Total Access
EarthLink Network Inc.
An Internet Service Provider that supplies access, information, and assistance to its
customers, introducing them to the Internet. Member benefits include e-mail, newsgroups,
a Personal Start Page, a free 6 MB Web site, a member magazine, and 24-hour technical
support.
24
Overview of Software Titles
Media Bar™ DVD Player
Sony Electronics Inc.
Media Bar DVD Player is created especially for high-quality DVD playback. You can
enjoy the superior digital video quality and the effects features. You can rewind or fastforward scenes from the DVD Player monitor as you would with any ordinary DVD
player, to easily find the scene you want to view. Typical DVD playback features are
available, such as multiple angles, audio language tracks, and subtitles. Media Bar DVD
Player seamlessly integrates a premium audio/visual experience with an easy-to-use
software interface.
Microsoft® Internet Explorer
Microsoft Corp.
Internet Explorer delivers the World Wide Web the way you want it. It's secure, easy to
use, and you can personalize how you access the Internet. Outlook Express and other
features of Internet Explorer deliver a great Internet experience.
Microsoft® Office XP Professional (On selected models)
Microsoft Corp.
Microsoft Office XP redefines the relationship between people and software by providing
a smarter, simpler way of working. New Office XP features include context-sensitive
smart tags, enhanced formatting options, and more, that enable you to continually
integrate additional services into Office and access information anytime.
Microsoft® Office XP Small Business Edition (On selected models)
Microsoft Corp.
With Microsoft Office XP you’ll find a powerful new technology that will help you get
work done more quickly by providing real-time, context-sensitive options for important
actions, from formatting to error correction. Task panes consolidate important tasks into a
single integrated view, enabling you to conduct searches, launch and format documents,
and view the contents of your Clipboard from one location.
Microsoft® Outlook® Express
Microsoft Corp.
This messaging tool takes your e-mail and newsgroup communications to new heights.
Outlook Express is easy to set up and use, and provides you with secure, personalized, and
comprehensive features that protect and enhance your online communication experience.
25
VAIO Slimtop Computer QuickStart
MovieShaker™
Sony Electronics Inc.
Sony’s original MovieShaker software creates personal movies that have transitions,
background music, and text. Just import your video clips and “shake” with a click of the
mouse. Your personal movies are easy to create and fun to share with family and friends.
PC-Cillin® 2000
Trend Micro, Inc.
PC-Cillin provides portable, easy-to-use, real-time antivirus security at your computer’s
entry point (beaming, synchronization, Internet access) to defend against potential threats
hidden inside files, e-mail, or on the Web.
PictureGear™
Sony Electronics Inc.
This image management software displays images from your hard drive, a Sony digital
still camera, or a Sony Mavica® camera. The images appear in a convenient light-table
format, so that you can easily view the contents of an entire folder.
Quicken® 2002
Intuit Inc.
Quicken is the fastest, easiest way to organize your finances. Quicken works just like your
checkbook, so it's easy to learn and use. You can even pay your bills online. Quicken
manages all of your finances, bank accounts, credit cards, investments, and loans.
RealJukebox®
RealNetworks Inc.
RealJukebox is a popular digital music system that gives you the ability to easily acquire,
play and manage digital music files. You can locate and download your favorite music
from the Internet and organize your own personal music collection.
RealPlayer®
RealNetworks Inc.
RealPlayer is a high-quality streaming media player that supports many digital media
formats. The user-friendly interface has enhanced navigation capabilities, allowing you to
access and enjoy audio and video programming over the Internet. RealPlayer is your
gateway to a superb Internet multimedia experience.
26
Overview of Software Titles
Smart Capture
Sony Electronics Inc.
Smart Capture is a fun new way to send multimedia messages via e-mail. Smart Capture
manages the i.LINK connection between your notebook and a Sony Digital Handycam®
Camcorder that supports the i.LINK interface. It allows you to capture compressed video
or still images and save them to your hard disk drive or share via e-mail. A smart solution
for computer, digital audio/video and network convergence.
SonicStage™
Sony Electronics Inc.
This new jukebox application adds a host of new features to its predecessor, OpenMG™
Jukebox. Continuing to take advantage of Sony’s copyright-protected ATRAC3™ format
for high-quality digital audio storage, SonicStage sports a new Music Visualizer, a sleek
new player skin design, audio CD burning capability, and a parametric equalizer for finetuning audio playback.
Sony Style Connect™
Sony Electronics Inc.
Sony Style Connect provides excellent dial-up, as well as DSL, Internet connection
services. To find out which plan is best for you, visit http://www.sonystyleconnect.com
and find out what is available in your area.
VAIO Action Setup
Sony Electronics Inc.
VAIO Action Setup manages the settings for your computer's Shortcut keys.
VisualFlow™
Sony Electronics Inc.
VisualFlow software is a state-of-the-art Sony multimedia browser designed specifically
for Memory Stick® media. It displays any still picture, movie or sound file stored in a
Memory Stick media in a visually pleasing, artistic manner. VisualFlow software not only
plays a selected movie or sound file, but also enables playback of files by other
applications like PictureGear™ or Memory Stick Slideshow.
WordPerfect® (On selected models)
Corel Corp.
Create professional-looking documents, such as newsletters, reports and brochures with
this outstanding word processor, adding graphics, charts and tables with ease. RealTime
Preview lets you preview formatting before applying it to your documents and Reveal
Codes increases the control you have over document structure.
27
VAIO Slimtop Computer QuickStart
28
Troubleshooting
This section describes how to solve common problems you may
encounter when using your computer. Many problems have simple
solutions, so try these suggestions before you call Sony Customer
Support.
Topics
Topic: My computer does not start.
❑
Check that the computer is plugged into a power source and that it is turned
on. Check that the power light is lit on the front panel of the computer.
❑
Confirm that a disk is not in the floppy disk drive (unless you are using a
bootable floppy disk).
❑
Confirm that the power cord and all cables are connected firmly.
If you plugged the computer into a power strip or Uninterruptible Power
Supply (UPS), make sure the power strip or UPS is turned on and working.
❑
❑
Check that the monitor is plugged into a power source and turned on. Check
that the brightness and contrast controls are adjusted correctly. See the
manual that came with your display for details.
❑
Check that the computer is not in Stand by mode.
Topic: My files are corrupted or deleted. I want to recover applications that
came with my computer.
See “To Use the Application Recovery CD(s)” for more information.
Topic: My drivers are corrupted or deleted. I want to recover drivers that came
with my computer.
See “To Use the Driver Recovery CD” for more information.
29
VAIO Slimtop Computer QuickStart
Topic: My computer or software application stopped responding.
You can try to locate and close the software application that has stopped
responding.
1
Press the Ctrl+Alt+Delete keys. The Windows Task Manager window
appears.
2
From the Applications tab, locate the application that has the status message,
“Not responding.”
3
Click to select the application and then click End Task. Windows attempts to
close the application.
If your computer does not respond or the application does not close, try the
following steps:
1
Save any open files, if possible.
2
Press the Alt+F4 keys. The Turn Off Computer window appears.
3
Click the Restart button.
If your computer still does not respond and you cannot restart, shut down your
computer by pressing and holding the power switch for more than six seconds.
If the software application continues to be unresponsive or causes your computer
to stop responding, contact the software publisher or designated technical support
provider.
Pressing and holding the power switch for more than six seconds may result
in the loss of data from files that are currently open.
Topic: Why does the Windows® operating system stop responding during
shutdown?
The Windows operating system may not shut down properly for many reasons,
including incompatible or conflicting drivers, damaged files, or nonresponsive
hardware. For troubleshooting information, you can search Windows Help.
1
Click Start in the Windows taskbar and select VAIO Help and Support. The
VAIO Help and Support dialog box appears.
2
Select Fixing a Problem and then select Startup and Shut Down problems. A
list of specific problem topics appears on the right side of the dialog box.
30
Topics
3
Select Startup and Shutdown Troubleshooter. Follow the onscreen
instructions according to your specific situation.
Topic: Why does my computer take longer to start up after installing America
Online® (AOL) software?
Installing AOL on some computers may increase the time required to start up by
as much as 60 seconds. You can decrease your computer’s start up time by
disabling the AOL wide area network (WAN) driver. Follow these steps:
1
Click Start in the Windows taskbar, and select Control Panel.
2
Click Network and Internet Connections, and select Network Connections.
3
Right-click on the Local Area Connection with the device name, “WAN
Network Driver,” select Disable.
Open your AOL connection and verify that the application functions properly
with the WAN Network Driver disabled. If you need to restore this Network
setting, repeat these steps (1 - 3) and select Enable.
Topic: How do I change the parallel port type to ECP, EPP, or bidirectional?
You can change the parallel port type using the System Setup utility (CMOS
Setup Utility). To access System Setup:
1
Click Start in the Windows® taskbar, and select Turn Off Computer. Select
Restart.
2
When the Sony screen displays, press the F2 key on your keyboard.
3
Select the Advanced tab from the Setup Utility screen.
4
Select “I/O Device Configuration” and press Enter.
5
Use the arrow keys to highlight Parallel Port Mode and press Enter.
✍ You can toggle between the Normal (bi-directional), EPP, ECP, and ECP+EPP options
using the directional arrow keys.
6
Select the desired setting displays, and press Enter.
7
Press the F10 key to Save and Exit.
31
VAIO Slimtop Computer QuickStart
Topic: The cursor on my Sony Pen Tablet display does not move or moves in an
unpredictable manner when I use the VAIO® pen.
You may need to configure your VAIO pen’s switch function. See “Configuring
the VAIO Pen functions” for information on calibrating your pen to the pen tablet
display.
Topic: Why doesn’t my mouse resume operation as my input device when I stop
using the VAIO pen?
A conflict occurs between the pen and another input device while the pen is in
contact with the Sony Pen Tablet display screen. When you are finished using
your VAIO pen, do not leave it on the tablet screen. Place the pen in the supplied
pen stand when it is not in use.
Topic: I cannot draw or erase on the Sony Pen Tablet display with my
VAIO pen.
This may occur when you move to different applications or windows where the
Sony Tablet Set Up program is not loaded. The application or window will return
to its normal state when the pen tip is removed from the tablet screen.
Topic: My VAIO Pen does not respond correctly when my computer returns to
Normal mode from Stand by or Suspend modes.
When the VAIO Pen is left too close to the tablet and your system is returning
from Stand by or Suspend modes, your VAIO Pen or Sony Pen Tablet settings
may change. These symptoms and their solutions are listed as follows:
❑
If the VAIO Pen does not move the cursor or the Rocker switch does not
work, you must restart your computer. Save all open documents and close all
open applications with your mouse, before you restart your computer.
❑
If the tablet mouse (UD cursor) appears to be the default setting in the Sony
Tablet software, you can go to the Sony Tablet Property window and select
Edit-Reset Settings to cancel this registration.
32
Topics
Topic: My optical drive tray does not open.
Use the Eject button
1
Make sure the computer is turned on.
2
Press the Eject button on the drive.
Use the My Computer icon
1
Click Start in the Windows taskbar, then select My Computer.
2
Right-click the appropriate optical drive icon.
3
Select Eject from the shortcut menu.
✍ Avoid using adhesive labels to identify your CD media. Adhesive labels may come off
while the CD media is in use in your optical drive(s) and may cause damage to the
unit.
Topic: I cannot play a DVD or CD.
❑
After inserting your optical disc, wait a few seconds for it to be detected
before trying to access it.
❑
Verify that the disc is in the tray with the label side facing up.
Install your CD or DVD software according to the manufacturer’s
instructions.
If your drive reads some DVDs or CDs, but not others, check the shiny side
of the disc for dirt or scratches. You may also need to clean the disc drive
lens with an appropriate cleaner.
❑
❑
✍ To recover the CD or DVD software applications that are preinstalled on your
computer, see “To Use the Application Recovery CD(s)” for more information.
33
VAIO Slimtop Computer QuickStart
Topic: I cannot play a DVD.
If a region code warning appears when you are using the DVD player application,
it may be that the region code of the DVD you are trying to play is incompatible
with the region code setting of your optical drive. A region code is listed on the
disc packaging. Region code indicators such as “1” or “ALL” are labeled on
some DVDs to indicate the type of player that can play the disc. Unless a “1” or
“ALL” appears on the DVD or on its packaging, you cannot play the disc on this
system.
If you hear audio but cannot see video, your computer’s video resolution may be
set too high. To improve video resolution, verify that your screen area is set to
1024 x 768, using 32-bit color (preset factory default). To check your video
resolution, see the Troubleshooting topic, “How do I change the video resolution
of my display?”
✍ If your computer’s video memory (RAM) is 11 MB shared system memory, you may
improve video resolution by changing your screen area to 800 x 600, using 16-bit
color. See your Specifications sheet for details about your computer’s video RAM.
If you see video but cannot hear audio, check all of the following:
❑
❑
❑
❑
❑
Verify that your DVD player’s mute feature is turned off.
Check the master volume setting in the Audio Mixer.
Check the volume settings on your computer speakers.
Check the connections between your speakers and the computer.
Verify that drivers are installed properly, by following these steps:
1
Click Start in the Windows taskbar, then select Control Panel.
2
Click Performance and Maintenance and then click Systems. The
System Properties dialog box appears.
3
Select the Hardware tab and then select the Device Manager button to
view installed drivers.
A dirty or damaged disc may also cause the computer to stop responding while it
tries to read the disc. If necessary, remove the disc and check that it is not dirty or
damaged.
✍ To recover the CD or DVD software applications that are preinstalled on your
computer, see “To Use the Application Recovery CD(s)” for more information.
34
Topics
Topic: When I click an application icon, a message such as “You must insert
the application CD into your drive” appears and the software does not start.
❑
Some software applications require specific files that are located on the
application’s CD-ROM. Insert the disc and try starting the program again.
❑
Check to make sure you inserted the CD-ROM with the label side facing up.
Topic: Why doesn't my optical drive record at the highest speed?
If you are having difficulty formatting CD-RW media for recording purposes, try
changing the write speed to a lower setting.
See the online Help or documentation that came with your CD recording
software application for details on adjusting write speed settings.
Topic: Why is my computer operating improperly after downloading the CDburning component of RealJukebox® software?
If you choose to download and use the optional RealJukebox software’s CDburning component to create CDs, the software feature may interfere with your
computer’s normal system operations.
For VAIO® computers that are equipped with all of the necessary components
for creating a CD-R or CD-RW, Sony recommends using the SonicStage™
software application to create CDs. SonicStage software is preinstalled on your
computer.
Topic: How do I change the video resolution of my display?
1
Click Start in the Windows taskbar, and then select Control Panel.
2
Select Appearances and Themes, then select “Change the screen resolution.”
3
Click the Settings tab.
4
Change the Screen resolution and Color quality to the desired levels.
5
Click Apply and then click OK.
35
VAIO Slimtop Computer QuickStart
Topic: Why is there no sound in any application?
❑
❑
❑
❑
❑
❑
Check that the speakers are plugged into the Headphones jack.
If your speakers have a mute button, verify that it is turned off.
If your speakers are powered by batteries, verify that the batteries are
inserted properly and that they are charged.
If your speakers use an external power source, verify that the power cord is
plugged into a grounded wall outlet or power strip.
If your speakers have volume control, check the volume level.
You cannot hear sound from your speakers if headphones are connected to
your computer.
❑
If the software application you are using has its own volume control, check
that the volume is turned up.
❑
Check the volume controls in the Windows® operating system using these
steps:
1
Click Start in the Windows taskbar, then select Control Panel.
2
Select Sounds, Speech, and Audio Devices, then click “Adjust the
system volume.”
3
From the Volume tab, adjust the Device volume by moving the slider bar
to the desired sound level. Verify that the Mute option is not selected.
✍ You may need to reinstall the sound drivers. See “To Use the Driver Recovery CD(s)”
for more information.
Topic: My modem connection is slow.
Many factors influence modem connection speed:
❑
❑
❑
Telephone line noise.
Incompatibility with other telephone equipment such as fax machines or
other modems.
Internet Service Providers (ISP) connection capability may vary.
If you think your modem is not connecting properly to other PC-based modems,
fax machines, or your ISP, check the following:
❑ Contact your phone company and ask them to verify that your phone line is
free from line noise.
36
Topics
❑
If your problem is fax-related, check that there are no problems with the fax
machine you are calling and that it is compatible with fax modems.
❑
For optimum performance, verify that your ISP point of presence (POP)
phone number is compliant with V.90 standards.
❑
If you are having a problem connecting with your ISP, check that they are
not experiencing technical problems.
Try connecting your modem through another phone line, if available.
❑
Topic: My modem does not work.
Your modem may be experiencing equipment or software conflicts. If your
modem is not functioning properly, check the following:
❑ Check that the phone line is plugged into the Line jack.
❑
❑
❑
❑
Check that the phone line is working. You can check the line by plugging in
a standard telephone and listening for a dial tone.
Check that the access phone number (POP) is correct.
All software applications that are preinstalled by Sony are compatible with
your computer modem. If you have installed other software, contact the
software publisher for information on how to configure the software to
recognize the modem.
If it appears that your modem is not functioning properly, check the device
status.
1
Click Start in the Windows® taskbar, then click Control Panel.
2
Click Printers and Other Hardware and then select Phone and Modem
Options.
3
From the Modems tab, click to select your modem.
4
Click Properties. The Modem Properties window appears.
5
Review the information in the Device status section. If your modem is
not working properly, click the troubleshoot button. The VAIO® Help
and Support Center window appears.
6
Follow the onscreen instructions to resolve the problem.
✍ You may need to reinstall the modem drivers. See “To Use the Driver Recovery CD(s)
for more information.
37
VAIO Slimtop Computer QuickStart
Topic: How do I change my modem to rotary or Touch-Tone dialing?
1
Click Start in the Windows® taskbar, then click Control Panel.
2
Click Printers and Other Hardware, then click Phone and Modem options.
3
From the Dialing Rules tab, click Edit. The Edit Location dialog box
appears.
4
Select the Tone or Pulse option. Click OK.
Topic: My microphone does not work.
Check that the microphone is plugged into the MICROPHONE jack.
Topic: My microphone is too sensitive to background noise.
If you find there is too much background noise when you record sound, you
should adjust the microphone gain by following these steps:
1
Click Start in the Windows taskbar, then click Control Panel.
2
Click Sounds, Speech, and Audio Devices, then click Sounds and Audio
Devices.
3
From the Audio tab, locate the Sound recording section and click the Volume
button. The Recording Control dialog box appears.
4
Select the Options menu and click Properties. The Properties dialog box
appears.
5
In the section, “Adjust volume for,” select the Recording option. Click OK.
6
From the Recording Control dialog box, decrease the microphone volume
level by moving the slider bar down.
7
Close the Recording Control dialog box and then close the Sounds and
Audio Devices Properties window.
38
Topics
Topic: My mouse does not work.
❑
❑
❑
Check that the mouse is plugged securely into the Mouse port.
Save and close all open applications. Turn off your computer, wait
approximately 10 seconds, and then restart your computer.
There may be dust or dirt inside the mouse mechanism. To clean the mouse,
follow these steps:
1
Save and close all applications, and turn off your computer.
2
Turn the mouse upside down.
3
Remove the mouse ball cover on the back of the mouse by turning
clockwise the ring that covers the mouse ball.
4
Turn the mouse upright, and drop the mouse ball into your hand.
5
Using a piece of tape, remove any dust or dirt on the mouse ball and
inside the mouse ball socket.
6
Return the mouse ball to the socket, and replace the mouse ball cover.
Secure the cover by turning the ring counterclockwise.
✍ You may need to reinstall the mouse drivers. See “To Use the Driver Recovery CD” for
more information.
Topic: My mouse needs to be set up for left-hand use.
1
Click Start in the Windows taskbar, then click Control Panel.
2
Click Printers and Other Hardware, then click Mouse. The Mouse Properties
dialog box appears.
3
From the Buttons tab, select “Switch primary and secondary buttons” under
the Button Configuration options.
4
Click Apply, then click OK.
Topic: My keyboard does not work.
❑
Check that the keyboard is securely plugged into the Keyboard port.
❑
Save and close all open applications. Turn off your computer, wait
approximately 10 seconds, and then restart your computer.
39
VAIO Slimtop Computer QuickStart
Topic: I cannot find the Windows® taskbar.
The Windows taskbar may be hidden or minimized.
❑
❑
Use the mouse to locate a hidden taskbar by pointing to the left, right, top,
and bottom edges of the screen. The taskbar appears when the cursor is
placed over its location.
1
Right-click on the taskbar and select Properties from the shortcut menu.
2
Clear the check box for Autohide the taskbar, then click OK.
Use the mouse to locate a minimized taskbar by pointing to the left, right,
top and bottom edges of the display screen. The taskbar has been located
when the cursor changes to a double arrow cursor. Left-click and drag away
from the edge of the display screen. The minimized taskbar resizes and
becomes visible.
Topic: Why is my system running slowly?
❑
The system responsiveness varies depending with the number of applications
that are open and running. Close any applications that you are not currently
using.
❑
Increasing the system memory may also help. For information on installing
memory, please see the online VAIO® User Guide.
Topic: How do I install a printer?
❑
❑
If your printer has a USB, IEEE1394, or infrared connection, contact the
printer manufacturer for information or updates that may be required for
proper installation.
Check the printer manufacturer’s Web site for the latest drivers for your
operating system before proceeding with installation. Some printers do not
function properly without the updated drivers for specific operating systems.
To install your printer, follow these steps:
1
Click Start in the Windows® taskbar, then click Control Panel.
2
Click Printers and Other Hardware, then click Add a Printer.
3
From the Add Printer Wizard, click Next.
❑
40
Topics
4
Select Local Printer, then click Next.
✍ Place a check mark in the box for “Automatically detect and install my Plug and Play
printer,” if you are installing a recently manufactured printer with Plug and Play
capability.
5
Select the appropriate port, usually LPT1, and then click Next.
6
Select the appropriate printer manufacturer and model.
7
Follow the onscreen instructions to print a test page and complete printer
installation.
✍ If the printer is not included in the list and the printer manufacturer included a disk
with a Windows XP™ printer driver, choose Have Disk, enter the appropriate path for
the disk or CD and click OK.
If the printer is not included on the list and no drivers are included with the printer,
choose an alternate printer driver that your printer may emulate. Refer to the manual
that came with your printer for specific emulation information.
Topic: My connected printer doesn't function after the computer resumes from
a power saving mode.
Clear the printer memory by turning the printer off for approximately 10 seconds,
and then turning it back on.
To contact Sony for technical support
For further technical assistance, call 1-888-4-SONY-PC (1-888-476-6972) or
access the Sony Computing Support Web site at http://www.sony.com/pcsupport.
41
VAIO Slimtop Computer QuickStart
Notes on Use
The information in this section provides basic procedures to follow when
handling your computer, components, and accessories.
The power source
❑
❑
❑
❑
❑
❑
❑
❑
❑
❑
❑
❑
42
Your computer operates on 100–120 V AC 50/60 Hz only.
Plug all the power cords for your computer and its peripheral equipment into
the same AC supply line. AC derived from different supply lines may result
in voltage differences that can cause unstable operation or unwanted weak
currents at the time of connection.
Do not share the AC outlet with any other power-consuming equipment,
such as copying machines or shredders.
You can purchase a power strip with a surge protector. This device prevents
damage to your computer caused by sudden power surges such as those that
may occur during an electrical storm.
If you live in an area that experiences frequent power fluctuations, you may
want to purchase an Uninterruptible Power Supply (UPS). This device
contains both a surge protector and a battery backup. The surge protector
prevents damage to your computer caused by power surges. The battery
backup safeguards your data during a brief period of power loss.
The power control button on the front panel does not turn off the system AC
power. To remove power from the system, you must turn off the computer
and then unplug the AC power cord from the wall outlet or power strip.
Do not place heavy objects on the power cord.
Do not operate the system with the cover removed. Always reinstall the
cover before turning on the system.
To disconnect the cord, pull it out by the plug. Never pull the cord itself.
Unplug your computer from the wall outlet if you are not using the computer
for a long time.
Before touching anything inside the computer, turn the system off and let it
cool for ten minutes. This ensures that the processor heat sink is not hot.
Do not attempt to open the power supply. There are no user-serviceable parts
in the power supply. To avoid personal injury or damage to your equipment,
refer the repair or replacement of the power supply to qualified personnel
only.
Notes on Use
Disposal of the lithium battery
Dispose of the lithium battery properly. In some areas, the disposal of lithium
batteries in household or business trash may be prohibited. You can return your
unwanted lithium batteries to your nearest Sony Service Center or Factory
Service Center. For the Sony Service Center nearest you, call 1-888-4-SONY-PC
(1-888-476-6972).
Do not handle damaged or leaking lithium batteries. The lithium battery may
explode if mistreated. Do not disassemble it or dispose of it in fire.
Replace the battery with a Sony CR2032 lithium battery. Using a type of
battery other than a CR2032 may present a risk of fire or explosion.
Handling the computer system
❑
Do not place your Sony computer in a location subject to:
❑ Heat sources, such as radiators or air ducts
❑
❑
❑
❑
❑
Direct sunlight
Excessive dust
Mechanical vibration or shock
Strong magnets or speakers that are not magnetically shielded
Ambient temperature of more than 95ºF (35ºC) or less than 50ºF (10ºC)
❑
❑
❑
❑
❑
High humidity, moisture, or rain
Do not place electronic equipment near your computer. The computer’s
electromagnetic field may cause a malfunction.
Provide adequate air circulation to prevent internal heat buildup. Do not
place your computer on loose surfaces (such as rugs or blankets) or near
materials (such as curtains or draperies) that may block its ventilation slots.
Leave a space of at least 8 inches from the back panel of your computer.
Clean the cabinet with a soft, dry cloth or a soft cloth lightly moistened with
a mild detergent solution. Do not use any type of abrasive pad, scouring
powder, or solvent such as alcohol or benzine, as it may damage the finish of
your Sony computer.
Should any solid object or liquid fall into the cabinet, keyboard, or mouse,
shut down your computer and then unplug it. You may want to have the
computer checked by qualified personnel before operating it any further.
43
VAIO Slimtop Computer QuickStart
❑
The computer uses high-frequency radio signals and may cause interference
to radio or TV reception. Should this occur, relocate the computer a suitable
distance away from the set.
❑
Use only specified peripheral equipment and interface cables; otherwise,
problems may result.
Do not use cut or damaged connection cables.
Always switch the power off before connecting your computer to peripheral
equipment; otherwise, damage may occur to the integrated circuits in your
computer.
Your computer, keyboard, and mouse consist of high-precision electronic
parts. Do not drop them or bump them against other objects.
❑
❑
❑
❑
❑
Your Sony computer will not work with party lines, cannot be connected to a
coin-operated telephone, and may not work with multiple phone lines or a
private branch exchange (PBX).
If the telephone company makes a service call to your home or office and
determines that your computer is responsible for the problem, the telephone
company may bill you for the service call. If you do not disconnect your
computer when it is adversely affecting the telephone line, the telephone
company has the right to disconnect your service until you correct the
problem.
Moisture condensation
If your computer is brought directly from a cold location to a warm one, moisture
may condense inside your computer. In this case, allow at least an hour before
turning on your computer. If any problem occurs, unplug your computer, and
contact your Sony Service Center.
Upgrading the computer system
❑
44
The procedures described in the online manual, Upgrading and Maintaining
Your VAIO Slimtop Computer, assume familiarity with the general
terminology associated with personal computers and with the safety
practices and regulatory compliance required for using and modifying
electronic equipment.
Notes on Use
❑
❑
❑
Disconnect the system from its power source and from any
telecommunications links, networks, or modems before you open the system
or follow any of the procedures described in the online manual, Upgrading
and Maintaining Your VAIO Slimtop Computer. Failure to do so may result
in personal injury or equipment damage.
Electrostatic discharge (ESD) can damage disk drives, add-on cards, and
other components. Follow the procedures described in the online manual,
Upgrading and Maintaining Your VAIO Slimtop Computer, only at an ESD
workstation. If such a station is not available, do not work in a carpeted area,
and do not handle materials that produce or hold static electricity (for
example, cellophane wrappers). Ground yourself by maintaining continuous
contact with an unpainted metal portion of the chassis while performing the
procedure.
When removing a slot cover, be careful not to damage components on the
system board or add-on cards. You may need to temporarily remove add-on
cards that are next to the slot cover you want to remove.
On Handling a Pen Tablet (LCD) display
❑
❑
❑
❑
❑
Do not leave the display directly facing the sun for a long period of time as it
can damage the LCD screen.
Do not scratch the LCD screen or exert pressure on it. This may cause
damage to the screen or cause a malfunction.
Using the computer in low temperature conditions may produce a residual
image on the screen. This is not a malfunction. When the computer returns to
normal temperature, the screen returns to normal.
A residual image may appear on the screen if the same image is displayed
for a lengthy period of time. The image disappears after a period of time.
You can use a screen saver to prevent residual images.
The screen becomes warm during operation. This is normal and does not
indicate a malfunction.
❑
Your display consists of high-precision electronic parts. Do not drop or
bump it against other objects.
❑
The Sony Pen Tablet display uses high-frequency radio signals and may
cause interference to radio or TV reception. Should this occur, relocate the
computer a suitable distance away from the radio or TV.
45
VAIO Slimtop Computer QuickStart
Using the hard disk drive
❑
❑
❑
❑
Do not place the computer in a location that is subject to vibration or shock.
Do not move the computer during operation.
Do not subject the computer to sudden changes in temperature.
Do not turn off the power while the computer is accessing the hard disk
drive.
Handling floppy disks
❑
Do not open the shutter manually and touch the surface of the floppy disk.
❑
Keep floppy disks away from magnets.
Keep floppy disks away from direct sunlight and other heat sources.
❑
Handling CD or DVD media
❑
❑
❑
Do not touch the surface of the disc.
Do not drop or bend the disc.
Do not use adhesive labels to identify the disc. The label may come off while
the disc is in use in the optical drive and damage the drive.
Cleaning CD or DVD media
❑
❑
❑
46
Fingerprints and dust on the surface of a disc may cause read errors. Proper
care of the disc is essential to maintain its reliability. Do not use solvents
such as benzine, thinner, commercially available cleaners or antistatic spray,
as they may cause damage to the disc.
For normal cleaning, hold the disc by its edge and use a soft cloth to wipe the
surface from the center out.
If the disc is badly soiled, moisten a soft cloth with water, wring it out well,
and use it to wipe the surface of the disc from the center out. Wipe off any
remaining moisture with a dry soft cloth.
For Answers to Your Software Questions
For Answers to Your Software Questions
This section provides support information for your computer’s preinstalled
software applications. Check this support listing to locate information from the
Internet, by e-mail, or by telephone.
✍ Your computer may not be supplied with all of the software applications listed,
depending on the system configuration you purchased.
Adobe® Acrobat® Reader™, Adobe® GoLive™, Adobe® LiveMotion™,
Adobe® Photoshop® Elements (on selected models), Adobe® Premiere® LE
(on selected models)
(Adobe Systems Inc.)
Web site
http://www.adobe.com
phone
206-675-6126 (fee-based support)
fax
206-628-5737
e-mail
[email protected]
hours
M - F, 6 AM - 5 PM PST
America Online® (America Online, Inc.)
Web site
http://www.aol.com
phone
800-827-6364
hours
7 days a week, 8 AM - 2 AM ET
ArcSoft PhotoPrinter® 2000 Pro (ArcSoft Inc.)
Web site
http://www.arcsoft.com
http://www.photoisland.com
phone
510-440-9901
e-mail
[email protected]
hours
M - F, 8:30 AM - 5:30 PM PST
Earthlink™ Network Total Access (Earthlink Network Inc.)
Web site
http://help.earthlink.net/techsupport
phone
800-395-8410
e-mail
[email protected]
hours
7 days a week, 24 hours a day
47
VAIO Slimtop Computer QuickStart
Microsoft® Windows® XP Home Edition operating system, Internet
Explorer, Outlook® Express, Office XP Professional (on selected models),
Office XP Small Business Edition (on selected models)
(Microsoft Corp.)
Web site
http://www.sony.com/pcsupport
phone
888-4-SONY-PC (888-476-6972)*
hours
7 days a week, 24 hours a day
* Support from 888-4-SONY-PC is free of charge for 90 days after the original date of purchase.
PC-Cillin® 2000 (Trend Micro, Inc.)
Web site
http://www.antivirus.com/pc-cillin
phone
949-387-7800
e-mail
[email protected]
hours
M - F, 8 AM - 5 PM PST
Quicken® 2002 Basic (Intuit Inc.)
Web site
http://www.intuit.com/support
phone
900-555-4932; 800-644-3193*
hours
M - F, 5 AM - 5 PM PST
* Support from 900-555-4932 is fee-based. Support from 800-644-3193 is automated and free of
charge.
RealJukebox®, RealPlayer® (RealNetworks Inc.)
Web site
http://www.real.com/jukebox/index.html (RealJukebox)
http://www.real.com/player/index.html (RealPlayer)
e-mail
http://service.real.com/help/call.html (online form)
Sony Applications (Sony Electronics Inc.)
Web site
http://www.sony.com/pcsupport
phone
888-4-SONY-PC (888-476-6972)*
hours
7 days a week, 24 hours a day
* Support from 888-4-SONY-PC is free of charge for 90 days after the original date of purchase.
48
For Answers to Your Software Questions
Sony Style Connect™ (Sony Electronics Inc.)
Web site
http://www.sonystyleconnect.com
phone
888-584-4467
WordPerfect® (Corel Corp.)
Web site
http://www.corel.com/support/product_specific/wp9.htm
phone
716-871-2325
hours
M - F, 8:30 AM - 7:30 PM ET
Sony Service Center
For the Sony Service Center nearest you, call 1-888-4-SONY-PC
(1-888-476-6972) or visit the Sony Computing Support Web site at
http://www.sony.com/pcsupport. This service is free of charge for 90 days after
the original date of purchase.
49
VAIO Slimtop Computer QuickStart
Resources
Sony provides several support options for your Sony computer. When you have
questions about your computer and the preinstalled software, check these sources
for answers, in the following sequence:
VAIO® QuickStart
VAIO Computer
User Guide
Online (Electronic)
Documentation
Software application
manuals and online
help files
Knowledge Database
Sony Fax-on-Demand
Software Updates
VAIO Computer
System Reference
Manual
50
The QuickStart contains information on how to set up your
computer quickly and easily.
The User Guide contains information on how to get the most
from your computer, find help, and solve common problems.
(Note: The User Guide is not available in hard copy for all
models.)
The User Guide is available electronically on your hard drive.
Two additional guides, Upgrading and Maintaining your VAIO
Computer and the Troubleshooting Help are also available
online.
To access online documentation:
1. Click Start and point to VAIO Help and Support Center.
2. Click on the VAIO User Guide.
Most manuals for preinstalled software are located on your
hard disk drive as online help files. You can access online help
files from the Help menu within the specific application. A
printed manual may be available for some applications.
This database provides instant access to information on
commonly encountered problems. Enter a description of your
problem and the Knowledge Database searches for the
corresponding solutions online. You can access the Sony
Knowledge Database from the Sony Computing Support Web
site at http://www.sony.com/pcsupport.
This service provides you with answers to commonly asked
questions. You can use this automated service to request a list
of available topics. Select the topics that you want to view. To
contact the Sony fax-on-demand service, call 1-888-4-SONYPC (1-888-476-6972). (Requires a fax machine or fax
software.)
You can download the latest software updates and software
patches for your Sony computer by selecting Software Updates
on the Sony Computing Support Web site at
http://www.sony.com/pcsupport.
This advanced reference manual supplies detailed technical
information about your computer's hardware. This document
is available at the Sony Computing Support Web site at
http://www.sony.com/pcsupport.
Index
A
AC input 15
adjusting voltage settings 42
Adobe Acrobat Reader 23
Adobe GoLive 23
Adobe LiveMotion 23
Adobe Photoshop Elements 23
Adobe Premiere LE 24
air circulation 43
America Online 24
ArcSoft PhotoPrinter 2000 Pro 24
audio problems 36
B
background noise 38
battery
disposing 43
C
cables 44
CD problems 33
CD-RW recording 35
Changing parallel port type 31
cleaning
computer 43
computer 30
adjusting voltage settings 42
attaching the stand 11
changing parallel port type 31
cleaning 43
condensation 44
disposing of battery 43
recovering applications 29
recovering drivers 29
removing cover 42
setting up 11
shutting down 42
slow start up 31
start up problem 29
starting 16
upgrading 44
connecting
keyboard 13
modem cable 14
mouse 13
Pen Tablet display 12
power cord 15, 42
precautions 44
cursor movement 32
D
dial-up connection 17
DigitalPrint 24
disconnecting power cords
display setting up 10
drawing 32
DVD-ROM
playback 34
problems 33
42
51
VAIO Slimtop Computer QuickStart
DVD-RW recording
DVgate 24
35
M
E
EarthLink Network Total Access
ejecting optical drive tray 33
electronic equipment 43
erasing 32
G
glare 10
H
hardware
adding additional
precaution 42
24
Media Bar DVD Player 25
Microphone 38
Microsoft Internet Explorer 25
Microsoft Office XP Professional 25
Microsoft Office XP Small Business
Edition 25
Microsoft Outlook Express 25
minimizing glare 10
modem 14
problems 37
speed 36
moisture condensation 44
mouse 10, 39
mouse (pictured) 8
MovieShaker 26
P
I
input device 32
setting up 10
installing additional hardware
precaution 42
interference 44
K
keyboard 10, 39
(pictured) 8
L
LCD 8
LCD display 45
Limited Warranty 17
lithium battery disposal
losing power 42
43
palmrest 10
parallel port 31
PC-Cillin 2000 26
Pen Tablet display
handling 45
interference 45
phone cable (pictured) 8
phone service precautions 44
PictureGear 26
power cable (pictured) 8
power cord 42
disconnecting 42
power fluctuations or loss 42
power source
precautions 42
printer installation 40
Q
Quicken 2002
52
26
Index
R
radio interference 44, 45
RealJukebox 26
RealPlayer 26
recording 38
reducing glare 10
region code 34
Registering your computer 17
removing computer cover 42
S
screens
reducing glare 10
selecting
locations 10
shutting down your computer 42
Smart Capture 27
Software
Adobe Acrobat Reader 23
Adobe GoLive 23
Adobe LiveMotion 23
Adobe Photoshop Elements 23
Adobe Premiere LE 24
America Online 24, 31
ArcSoft PhotoPrinter 2000 Pro 24
DigitalPrint 24
DVgate 24
EarthLink Network Total Access
24
Media Bar DVD Player 25
Microsoft Internet Explorer 25
Microsoft Office XP
Professional 25
Microsoft Office XP Small
Business Edition 25
Microsoft Outlook Express 25
MovieShaker 26
PC-Cillin 2000 26
PictureGear 26
Quicken 2002 26
RealJukebox 26
RealPlayer 26
Smart Capture 27
SonicStage 27
Sony Style Connect 27
VAIO Action Setup 27
VisualFlow 27
WordPerfect 27
SonicStage 27
Sony Customer Support 17
Sony Style Connect 27
speakers 43
stand 11
Stand By mode 19
VAIO Pen response 32
indicators 20
resuming from 20
surge protector 42
System hibernate mode 21
System response 40
system stopped responding 30
system suspend 32
system unit (pictured) 8
T
telephone service 44
Troubleshooting 29
AOL software 31
computer does not start 29
computer or software stopped
responding 30
DVD playback 34
DVD-RW or CD-RW
recording 35
keyboard 39
microphone 38
modem 37
modem speed 36
mouse 39
53
VAIO Slimtop Computer QuickStart
operating system locks 30
optical drive tray eject 33
Pen Tablet
drawing and erasing 32
VAIO Pen 32
Pen Tablet display
Stand by/Suspend modes
printer 40
recover applications 29
recover drivers 29
software 35, 36
system response 40
using the mouse 32
turning off your computer 42
TV interference 44, 45
U
Uninterruptible Power Supply 42
Unpacking your computer 8
unpacking, system (pictured) 8
upgrading your computer 44
V
VAIO Action Setup 27
VAIO Pen
drawing and erasing on Pen
Tablet display 32
response after Stand by or
Suspense modes 32
troubleshoot 32
using the mouse 32
ventilation 10, 43
video resolution 34
VisualFlow 27
voltage settings 42
54
W
Windows taskbar 40
WordPerfect 27
work surfaces 10
32
4-658-796-11
© 2001 Sony Electronics Inc.
Printed in USA