Samsung Galaxy A60 User manual

USER MANUAL
SM-A6060
English (HK). 05/2019. Rev.1.1
www.samsung.com/hk
Table of Contents
Basics
4
6
9
14
16
21
24
25
27
28
30
42
44
72
76
79
81
82
98
103
110
113
116
120
120
121
122
123
125
125
127
127
128
131
133
137
138
Read me first
Device overheating situations and
solutions
Device layout and functions
Battery
SIM or USIM card (nano-SIM card)
Memory card (microSD card)
Turning the device on and off
Initial setup
Samsung account
Transferring data from your previous
device (Smart Switch)
Understanding the screen
Notification panel
Entering text
Apps and features
47
49
58
61
63
67
Installing or uninstalling apps
Bixby
Bixby Vision
Bixby Home
Reminder
Phone
2
Contacts
Messages
Internet
Email
Camera
Gallery
AR Emoji
Multi window
Samsung Pay
Samsung Health
Galaxy Wearable
Samsung Members
Samsung Notes
Calendar
Voice Recorder
My Files
Clock
Calculator
Radio
Game Launcher
Kids Home
SmartThings
Sharing content
Google apps
Table of Contents
Settings
182 Digital wellbeing
183 Device care
184 Optimising your device
184 Battery
185 Storage
185 Memory
186 Security
186 Apps
186 General management
187 Accessibility
188 Software update
188 User manual
189 About phone
140 Introduction
140 Connections
141 Wi-Fi
143 Bluetooth
144 NFC and payment
147 Data saver
147 SIM card manager
148 Mobile Hotspot and Tethering
149 More connection settings
152 Sounds and vibration
152 Dolby Atmos (surround sound)
153 Separate app sound
153 Notifications
154 Display
155 Night mode
155 Screen saver
156 Wallpapers and themes
156 Lock screen
157 Smart Lock
157 Biometrics and security
159 Face recognition
162 Fingerprint recognition
166 Samsung Pass
170 Secure Folder
174 Accounts and backup
175 Samsung Cloud
176 Google
177 Advanced features
178 Bixby Routines
180 Motions and gestures
181 Dual Messenger
Appendix
190 Troubleshooting
3
Basics
Read me first
Please read this manual before using the device to ensure safe and proper use.
• Descriptions are based on the device’s default settings.
• Some content may differ from your device depending on the region, service provider,
model specifications, or device’s software.
• Content (high quality content) that requires high CPU and RAM usage will affect the
overall performance of the device. Apps related to the content may not work properly
depending on the device’s specifications and the environment that it is used in.
• Samsung is not liable for performance issues caused by apps supplied by providers other
than Samsung.
• Samsung is not liable for performance issues or incompatibilities caused by edited
registry settings or modified operating system software. Attempting to customise the
operating system may cause the device or apps to work improperly.
• Software, sound sources, wallpapers, images, and other media provided with this device
are licensed for limited use. Extracting and using these materials for commercial or other
purposes is an infringement of copyright laws. Users are entirely responsible for illegal
use of media.
• You may incur additional charges for data services, such as messaging, uploading and
downloading, auto-syncing, or using location services depending on your data plan. For
large data transfers, it is recommended to use the Wi-Fi feature.
• Default apps that come with the device are subject to updates and may no longer be
supported without prior notice. If you have questions about an app provided with
the device, contact a Samsung Service Centre. For user-installed apps, contact service
providers.
• Modifying the device’s operating system or installing softwares from unofficial sources
may result in device malfunctions and data corruption or loss. These actions are violations
of your Samsung licence agreement and will void your warranty.
• Depending on the region or service provider, a screen protector is attached for protection
during production and distribution. Damage to the attached screen protector is not
covered by the warranty.
4
Basics
• You can see the touchscreen clearly even in strong outdoor sunlight by automatically
adjusting the contrast range based on the surrounding environment. Due to the nature
of the product, displaying fixed graphics for extended periods may result in afterimages
(screen burn-in) or ghosting.
– – It is recommended not to use fixed graphics on part or all of the touchscreen for
extended periods and turn off the touchscreen when not using the device.
– – You can set the touchscreen to turn off automatically when you are not using it.
Launch the Settings app, tap Display → Screen timeout, and then select the length
of time you want the device to wait before turning off the touchscreen.
– – To set the touchscreen to automatically adjust its brightness based on the
surrounding environment, launch the Settings app, tap Display, and then tap the
Adaptive brightness switch to activate it.
• Depending on the region or model, some devices are required to receive approval from
the Federal Communications Commission (FCC). If your device is approved by the FCC,
you can view the FCC ID of the device. To view the FCC ID, launch the Settings app and
tap About phone → Status.
Instructional icons
Warning: situations that could cause injury to yourself or others
Caution: situations that could cause damage to your device or other equipment
Notice: notes, usage tips, or additional information
5
Basics
Device overheating situations and solutions
When the device heats up while charging the battery
While charging, the device and the charger may become hot. During wireless charging or fast
charging, the device may feel hotter to the touch. This does not affect the device’s lifespan or
performance and is in the device’s normal range of operation. If the battery becomes too hot,
the charger may stop charging.
Do the following when the device heats up:
• Disconnect the charger from the device and close any running apps. Wait for the
device to cool down and then begin charging the device again.
• If the lower part of the device overheats, it could be because the connected USB
cable is damaged. Replace the damaged USB cable with a new Samsung-approved
one.
The wireless charging or fast charging feature is only available on supported models.
When the device heats up during use
When you use features or apps that require more power or use them for extended periods,
your device may temporarily heat up due to increased battery consumption. Close any
running apps and do not use the device for a while.
The following are examples of situations in which the device may overheat. Depending on
the functions and apps you use, these examples may not apply to your model.
• During the initial setup after purchase or when restoring data
• When downloading large files
• When using apps that require more power or using apps for extended periods
– – When playing high-quality games for extended periods
– – When recording videos for extended periods
– – When streaming videos while using the maximum brightness setting
– – When connecting to a TV
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Basics
• While multitasking (or, when running many apps in the background)
– – When using Multi window
– – When updating or installing apps while recording videos
– – When downloading large files during a video call
– – When recording videos while using a navigation app
• When using large amount of data for syncing with the cloud, email, or other accounts
• When using a navigation app in a car while the device is placed in direct sunlight
• When using the mobile hotspot and tethering feature
• When using the device in areas with weak signals or no reception
• When charging the battery with a damaged USB cable
• When the device’s multipurpose jack is damaged or exposed to foreign materials, such as
liquid, dust, metal powder, and pencil lead
• When you are roaming
Do the following when the device heats up:
• Keep the device updated with the latest software.
• Conflicts between running apps may cause the device to heat up. Restart the device.
• Deactivate the Wi-Fi, GPS, and Bluetooth features when not using them.
• Close apps that increase battery consumption or that run in the background when
not in use.
• Delete unnecessary files or unused apps.
• Decrease the screen brightness.
• If the device overheats or feels hot for a prolonged period, do not use it for a while. If
the device continues to overheat, contact a Samsung Service Centre.
7
Basics
Precautions for device overheating
If you begin to feel uncomfortable due to the device overheating, stop using the device.
When the device heats up, the features and performance may be limited or the device may
turn off to cool down. The feature is only available on supported models.
• If the device overheats and reaches a certain temperature, a warning massage will appear
to prevent device failure, skin irritations and damages, and battery leakage. To lower the
device’s temperature, the screen brightness and the performance speed will be limited
and battery charging will stop. Running apps will be closed and all calling and other
features will be limited, except for emergency calls, until the device cools down.
• If the second message appears due to a further increase of the device’s temperature, the
device will turn off. Do not use the device until the device’s temperature drops below the
specified level. If the second warning message appears during an emergency call, the call
will not be disconnected by a forced shut down.
Precautions for operating environment
Your device may heat up due to the environment in the following conditions. Use caution to
avoid shortening the battery’s lifespan, damaging the device, or causing a fire.
• Do not store your device in very cold or very hot temperatures.
• Do not expose your device to direct sunlight for extended periods.
• Do not use or store your device for extended periods in very hot areas, such as inside a
car in the summertime.
• Do not place the device in any areas that may overheat, such as on an electric heating
mat.
• Do not store your device near or in heaters, microwaves, hot cooking equipment, or high
pressure containers.
• Never use a damaged charger or battery.
8
Basics
Device layout and functions
Package contents
Refer to the quick start guide for package contents.
• The items supplied with the device and any available accessories may vary
depending on the region or service provider.
• The supplied items are designed only for this device and may not be compatible
with other devices.
• The supplied earphones (USB Type-C) which support digital output are designed
only for this device. They may not be compatible with other devices that use
different audio output method.
• Appearances and specifications are subject to change without prior notice.
• You can purchase additional accessories from your local Samsung retailer. Make
sure they are compatible with the device before purchase.
• Use only Samsung-approved accessories. Using unapproved accessories may cause
the performance problems and malfunctions that are not covered by the warranty.
• Availability of all accessories is subject to change depending entirely on
manufacturing companies. For more information about available accessories, refer
to the Samsung website.
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Basics
Device layout
Microphone
Front camera /
Light sensor
Proximity sensor
Volume key
SIM card /
Memory card tray
Power key / Bixby key
On-Screen Sound
Touchscreen
Earphone jack /
Multipurpose jack
(USB Type-C)
This device supports the On-Screen Sound feature to emit and transmit sound
through vibrations. As a result, you may feel vibrations during calls.
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Basics
GPS antenna
Rear camera (Triple)
NFC antenna
Flash
Fingerprint recognition
sensor
Main antenna
Speaker
Microphone
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Basics
• When using the speakers, such as when playing media files or using speakerphone,
do not place the device close to your ears.
• Be careful not to expose the camera lens to a strong light source, such as direct
sunlight. If the camera lens is exposed to a strong light source, such as direct
sunlight, the camera image sensor may be damaged. A damaged image sensor is
irreparable and will cause dots or spots in pictures.
• If you use the device with its glass or acrylic body broken, there may be a risk of
injury. Use the device only after it has been repaired at a Samsung Service Centre.
• Connectivity problems and battery drain may occur in the following situations:
– – If you attach metallic stickers on the antenna area of the device
– – If you attach a device cover made with metallic material to the device
– – If you cover the device’s antenna area with your hands or other objects while
using certain features, such as calls or the mobile data connection
• Using a Samsung-approved screen protector is recommended. Unapproved screen
protectors may cause the sensors to malfunction.
• Do not allow water to contact the touchscreen. The touchscreen may malfunction
in humid conditions or when exposed to water.
• Do not cover the proximity or light sensor area with screen accessories, such as a
screen protector or stickers. Doing so may cause the sensor to malfunction.
12
Basics
Hard keys
Volume key
Power key / Bixby key
Key
Function
• Press and hold to turn the device on or off.
Power
• Press to turn on or lock the screen.
To use the Bixby key, switch the Power key to the Bixby key first. Refer
to Waking up Bixby using the Bixby key for more information.
Bixby
• Press and hold to start a conversation with Bixby. Refer to Using
Bixby for more information.
• Press to adjust the device volume.
Volume
Soft buttons
Recents button
Back button
Home button
When you turn on the screen, the soft buttons will appear at the bottom of the screen. The
soft buttons are set to the Recents button, Home button, and Back button by default. Refer to
Navigation bar (soft buttons) for more information.
13
Basics
Battery
Charging the battery
Charge the battery before using it for the first time or when it has been unused for extended
periods.
Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or
cables can cause the battery to explode or damage the device.
• Connecting the charger improperly may cause serious damage to the device. Any
damage caused by misuse is not covered by the warranty.
• Use only USB Type-C cable supplied with the device. The device may be damaged
if you use Micro USB cable.
To save energy, unplug the charger when not in use. The charger does not have a
power switch, so you must unplug the charger from the electric socket when not in
use to avoid wasting power. The charger should remain close to the electric socket
and easily accessible while charging.
1
2
3
4
Connect the USB cable to the USB power adaptor.
Plug the USB cable into the device’s multipurpose jack.
Plug the USB power adaptor into an electric socket.
After fully charging, disconnect the charger from the device. Then, unplug the charger
from the electric socket.
14
Basics
Reducing the battery consumption
Your device provides various options that help you conserve battery power.
• Optimise the device using the device care feature.
• When you are not using the device, turn off the screen by pressing the Power key.
• Activate power saving mode.
• Close unnecessary apps.
• Deactivate the Bluetooth feature when not in use.
• Deactivate auto-syncing of apps that need to be synced.
• Decrease the backlight time.
• Decrease the screen brightness.
Battery charging tips and precautions
• When the battery power is low, the battery icon appears empty.
• If the battery is completely discharged, the device cannot be turned on immediately
when the charger is connected. Allow a depleted battery to charge for a few minutes
before turning on the device.
• If you use multiple apps at once, network apps, or apps that need a connection to
another device, the battery will drain quickly. To avoid losing power during a data
transfer, always use these apps after fully charging the battery.
• Using a power source other than the charger, such as a computer, may result in a slower
charging speed due to a lower electric current.
• The device can be used while it is charging, but it may take longer to fully charge the
battery.
• If the device receives an unstable power supply while charging, the touchscreen may not
function. If this happens, unplug the charger from the device.
• While charging, the device and the charger may heat up. This is normal and should not
affect the device’s lifespan or performance. If the battery gets hotter than usual, the
charger may stop charging. If this occurs during wireless charging, disconnect the device
from the charger to let it cool down, then charge the device again later.
• If you charge the device while the multipurpose jack is wet, the device may be damaged.
Thoroughly dry the multipurpose jack before charging the device.
• If the device is not charging properly, take the device and the charger to a Samsung
Service Centre.
15
Basics
Fast charging
The device has a built-in fast charging feature. You can charge the battery more quickly while
the device or its screen is turned off.
Increasing the charging speed
To increase the charging speed, turn the device or its screen off when you charge the battery.
While charging the battery when the device is turned off, the icon appears on the screen.
If the fast charging feature is not activated, launch the Settings app, tap Device care →
Battery → → Settings, and then tap the Fast cable charging switch to activate it.
• While charging, you cannot activate or deactivate this feature.
• You cannot use the built-in fast charging feature when you charge the battery
using a standard battery charger.
• If the device heats up or the ambient air temperature rises, the charging speed may
decrease automatically. This is a normal operating condition to prevent damage to
the device.
SIM or USIM card (nano-SIM card)
Installing the SIM or USIM card
Insert the SIM or USIM card provided by the mobile telephone service provider.
You can insert two SIM or USIM cards so you can have two phone numbers or service
providers for a single device. In some areas, data transfer speeds may be slower if two SIM
cards are inserted in the device than when one SIM card is inserted.
Use caution not to lose or let others use the SIM or USIM card. Samsung is not
responsible for any damages or inconveniences caused by lost or stolen cards.
Some LTE services may not be available depending on the service provider. For more
information about service availability, contact your service provider.
16
Basics
1
2
3
4
5
17
Basics
1
Insert the ejection pin into the hole next to the tray to loosen the tray.
Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may
be damaged.
2
3
Pull out the tray gently from the tray slot.
Place the SIM or USIM card on the tray with the gold-coloured contacts facing
downwards. Place the primary SIM or USIM card on the tray 1 ( 1 ) and the secondary SIM
or USIM card on the tray 2 ( 2 ).
2
1
Tray 2
4
Tray 1
Gently press the SIM or USIM card into the tray to secure it.
If the card is not fixed firmly into the tray, the SIM card may leave or fall out of the tray.
5
Insert the tray back into the tray slot.
• If you insert the tray into your device while the tray is wet, your device may be
damaged. Always make sure the tray is dry.
• Fully insert the tray into the tray slot to prevent liquid from entering your device.
18
Basics
Correct card installation
Nano-SIM card 1
Nano-SIM card 2
Nano-SIM card
microSD card
• Use only a nano-SIM card.
• You cannot insert a nano-SIM card and a microSD card in tray 2 at the same time.
Removing the SIM or USIM card
1
2
3
4
Insert the ejection pin into the hole next to the tray to loosen the tray.
Pull out the tray gently from the tray slot.
Remove the SIM or USIM card.
Insert the tray back into the tray slot.
19
Basics
Using dual SIM or USIM cards
If you insert two SIM or USIM cards, you can have two phone numbers or service providers for
a single device.
Activating SIM or USIM cards
Launch the Settings app and tap Connections → SIM card manager. Select a SIM or USIM
card and tap the switch to activate it.
Customising SIM or USIM cards
Launch the Settings app, tap Connections → SIM card manager, and then select a SIM or
USIM card to access the following options:
• Icon: Change the icon of the SIM or USIM card.
• Name: Change the display name of the SIM or USIM card.
• Network mode: Select a network type to use with the SIM or USIM card.
Setting preferred SIM or USIM cards
When two cards are activated, you can assign voice calls, messaging, and data services to
specific cards.
Launch the Settings app, tap Connections → SIM card manager, and then set the feature
preferences for your cards in Preferred SIM card.
20
Basics
Memory card (microSD card)
Installing a memory card
Your device’s memory card capacity may vary from other models and some memory cards
may not be compatible with your device depending on the memory card manufacturer and
type. To view your device’s maximum memory card capacity, refer to the Samsung website.
• Some memory cards may not be fully compatible with the device. Using an
incompatible card may damage the device or the memory card, or corrupt the data
stored in it.
• Use caution to insert the memory card right-side up.
• The device supports the FAT and the exFAT file systems for memory cards. When
inserting a card formatted in a different file system, the device will ask to reformat
the card or will not recognise the card. To use the memory card, you must format it.
If your device cannot format or recognise the memory card, contact the memory
card manufacturer or a Samsung Service Centre.
• Frequent writing and erasing of data shortens the lifespan of memory cards.
• When inserting a memory card into the device, the memory card’s file directory
appears in the My Files → SD card folder.
21
Basics
1
2
3
4
1
5
Insert the ejection pin into the hole next to the tray to loosen the tray.
Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may
be damaged.
2
Pull out the tray gently from the tray slot.
When you remove the tray from the device, the mobile data connection will be
disabled.
22
Basics
3
Place a memory card on the tray 2 with the gold-coloured contacts facing downwards.
Tray 2
4
Tray 1
Gently press the memory card into the tray to secure it.
If the card is not fixed firmly into the tray, the memory card may leave or fall out of the
tray.
5
Insert the tray back into the tray slot.
• If you insert the tray into your device while the tray is wet, your device may be
damaged. Always make sure the tray is dry.
• Fully insert the tray into the tray slot to prevent liquid from entering your device.
Removing the memory card
Before removing the memory card, first unmount it for safe removal.
Launch the Settings app and tap Device care → Storage → → Storage settings → SD
card → Unmount.
1
2
3
4
Insert the ejection pin into the hole next to the tray to loosen the tray.
Pull out the tray gently from the tray slot.
Remove the memory card.
Insert the tray back into the tray slot.
Do not remove external storage, such as a memory card or USB storage, while the
device is transferring or accessing information, or right after transferring data. Doing
so can cause data to be corrupted or lost or cause damage to the external storage or
device. Samsung is not responsible for losses, including loss of data, resulting from
the misuse of external storage devices.
23
Basics
Formatting the memory card
A memory card formatted on a computer may not be compatible with the device. Format the
memory card on the device.
Launch the Settings app and tap Device care → Storage → → Storage settings → SD
card → Format.
Before formatting the memory card, remember to make backup copies of all
important data stored in the memory card. The manufacturer’s warranty does not
cover loss of data resulting from user actions.
Turning the device on and off
Press and hold the Power key for a few seconds to turn on the device.
When you turn on your device for the first time or after performing a data reset, follow the
on-screen instructions to set up your device.
To turn off the device, press and hold the Power key, and then tap Power off.
While the Power key is switched to the Bixby key, open the notification panel, tap
then tap Power off.
, and
Follow all posted warnings and directions from authorised personnel in areas where
the use of wireless devices is restricted, such as aeroplanes and hospitals.
Restarting the device
To restart the device, press and hold the Power key, and then tap Restart.
If your device is frozen and unresponsive, press and hold the Power key and the Volume
Down key simultaneously for more than 7 seconds to restart it.
Volume Down key
Power key
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Basics
Emergency mode
You can switch the device to emergency mode to reduce battery consumption. Some apps
and functions will be restricted. In emergency mode, you can make an emergency call, send
your current location information to others, sound an emergency alarm, and more.
Activating emergency mode
To activate emergency mode, press and hold the Power key, and then tap Emergency mode.
The usage time left shows the time remaining before the battery power runs
out. Usage time left may vary depending on your device settings and operating
conditions.
Deactivating emergency mode
To deactivate emergency mode, tap → Turn off Emergency mode. Alternatively, press and
hold the Power key, and then tap Emergency mode.
Initial setup
When you turn on your device for the first time or after performing a data reset, follow the
on-screen instructions to set up your device.
The initial setup procedures may vary depending on the device’s software and your
region.
1
Turn on the device.
25
Basics
2
Select your preferred device language and select
.
Select a language.
3
4
5
Read and agree to the terms and conditions and tap Next.
Retrieve your settings from a previous device.
Select a Wi-Fi network and connect to it.
If you do not connect to a Wi-Fi network, you may not be able to set up some device
features during the initial setup.
6
7
Follow the on-screen instructions to proceed the initial setup.
Set a screen lock method to protect your device. You can protect your personal
information by preventing others from accessing your device. To set the screen lock
method later, tap Not now.
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Basics
8
9
Sign in to your Samsung account. You can enjoy Samsung services and keep your data
up to date and secure across all of your devices. Refer to Samsung account for more
information.
Tap Finish to complete the initial setup.
The Home screen will appear.
Samsung account
Your Samsung account is an integrated account service that allows you to use a variety of
Samsung services provided by mobile devices, TVs, and the Samsung website.
To check the list of services that can be used with your Samsung account, visit
account.samsung.com. For more information on Samsung accounts, launch the Settings app
and tap Accounts and backup → Accounts → Samsung account → → Help.
Creating a Samsung account
If you do not have a Samsung account, you should create one. You can create a Samsung
account using your email address.
1
Launch the Settings app and tap Accounts and backup → Accounts → Add account →
Samsung account.
Alternatively, launch the Settings app and tap
2
3
.
Tap Create account.
Follow the on-screen instructions to complete creating your account.
Signing in to your Samsung account
If you already have a Samsung account, sign in to your Samsung account.
1
Launch the Settings app and tap Accounts and backup → Accounts → Add account →
Samsung account.
Alternatively, launch the Settings app and tap
2
.
Enter your Samsung account ID and password and tap Sign in.
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Basics
3
Read and agree to the terms and conditions and tap Next to finish signing in to your
Samsung account.
If a pop-up window about using biometric data appears, tap Register. You can verify
your Samsung account password via your biometric data, such as fingerprints. Refer to
Samsung Pass for more information.
Finding your ID and resetting your password
If you forget your Samsung account ID or password, tap Find ID or Reset password on the
Samsung account sign-in screen. You can find your ID or reset your password after you enter
the required information.
Removing your Samsung account
When you remove your Samsung account from the device, your data, such as contacts or
events, will also be removed.
1
2
3
Launch the Settings app and tap Accounts and backup → Accounts.
Tap Samsung account → → Remove account.
Tap Remove, enter your Samsung account password, and then tap OK.
Transferring data from your previous device
(Smart Switch)
You can use Smart Switch to transfer data from your previous device to your new device.
Launch the Settings app and tap Accounts and backup → Smart Switch.
• This feature may not be supported on some devices or computers.
• Limitations apply. Visit www.samsung.com/hk/apps/smart-switch for details.
Samsung takes copyright seriously. Only transfer content that you own or have the
right to transfer.
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Basics
Transferring data wirelessly
Transfer data from your previous device to your device wirelessly via Wi-Fi Direct.
1
2
3
4
5
6
7
On the previous device, launch Smart Switch.
If you do not have the app, download it from Galaxy Store or Play Store.
On your device, launch the Settings app and tap Accounts and backup → Smart
Switch.
Place the devices near each other.
On the previous device, tap Send data → Wireless.
On the previous device, select an item to transfer and tap SEND.
On your device, tap Receive.
Follow the on-screen instructions to transfer data from your previous device.
After the data is done transferring, you can view a list of the transferred data on your
device.
Backing up and restoring data using external storage
Transfer data using external storage, such as a microSD card.
1
2
3
4
Back up data from your previous device to external storage.
Insert or connect the external storage device to your device.
On your device, launch the Settings app and tap Accounts and backup → Smart Switch
→ → Restore.
Follow the on-screen instructions to transfer data from external storage.
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Understanding the screen
Controlling the touchscreen
• Do not allow the touchscreen to come into contact with other electrical devices.
Electrostatic discharges can cause the touchscreen to malfunction.
• To avoid damaging the touchscreen, do not tap it with anything sharp or apply
excessive pressure to it with your fingertips.
• It is recommended not to use fixed graphics on part or all of the touchscreen for
extended periods. Doing so may result in afterimages (screen burn-in) or ghosting.
• The device may not recognise touch inputs close to the edges of the screen, which
are outside of the touch input area.
• It is recommended to use fingers when you use the touchscreen.
Tapping
Tap the screen.
Tapping and holding
Tap and hold the screen for approximately
2 seconds.
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Basics
Dragging
Tap and hold an item and drag it to the
target position.
Double-tapping
Double-tap the screen.
Swiping
Swipe upwards, downwards, to the left, or
to the right.
Spreading and pinching
Spread two fingers apart or pinch on the
screen.
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Basics
Navigation bar (soft buttons)
When you turn on the screen, the soft buttons will appear on the navigation bar at the
bottom of the screen. The soft buttons are set to the Recents button, Home button, and Back
button by default. The functions of the buttons can change according to the app currently
being used or usage environment.
Recents button
Back button
Home button
Button
Function
Recents
Home
Back
• Tap to open the list of recent apps.
• Tap to return to the Home screen.
• Tap and hold to launch the Google Assistant app.
• Tap to return to the previous screen.
32
Basics
Hiding the navigation bar
View files or use apps on a wider screen by hiding the navigation bar.
Launch the Settings app, tap Display → Navigation bar, and then tap Full screen gestures
under Navigation type. The navigation bar will be hidden and the gesture hints will appear
where the soft buttons are located. To use the soft buttons, drag the gesture hint of the
desired button upwards.
If you want to hide the gesture hints at the bottom of the screen, tap the Gesture hints
switch to deactivate it.
Setting the navigation bar
Launch the Settings app, tap Display → Navigation bar, and then select an option.
• Navigation type: Set the device to hide or display the navigation bar. To hide the
navigation bar, tap Full screen gestures. While the navigation bar is hidden, you can use
the soft buttons by dragging the gesture hint of the desired button upwards.
• Button order: Change the order of the buttons on the navigation bar.
• Gesture hints: Set the device to display indicators at the bottom of the screen to show
where the soft buttons are located. This feature appears only when you select Full screen
gestures.
33
Basics
Home screen and Apps screen
The Home screen is the starting point for accessing all of the device’s features. It displays
widgets, shortcuts to apps, and more.
The Apps screen displays icons for all apps, including newly installed apps.
A widget
Bixby Home indicator. View your
customised content.
Screen indicator
Favourite apps
Navigation bar (soft buttons)
34
Basics
Switching between Home and Apps screens
On the Home screen, swipe upwards or downwards to open the Apps screen.
To return to the Home screen, swipe upwards or downwards on the Apps screen.
Alternatively, tap the Home button or the Back button.
Home screen
Apps screen
If you add the Apps button on the Home screen, you can open the Apps screen by tapping
the button. On the Home screen, tap and hold an empty area, tap Home screen settings, and
then tap the Apps button switch to activate it. The Apps button will be added at the bottom
of the Home screen.
Apps button
35
Basics
Display the screen in landscape mode
On the Home screen, tap and hold an empty area, tap Home screen settings, and then tap
the Rotate to landscape mode switch to activate it.
Rotate the device until it is horizontal to view the screen in landscape mode.
Moving items
Tap and hold an item, and then drag it to a new location. To move the item to another panel,
drag it to the side of the screen.
To add a shortcut to an app on the Home screen, tap and hold an item on the Apps screen,
and then tap Add to Home. A shortcut to the app will be added on the Home screen.
You can also move frequently used apps to the shortcuts area at the bottom of the Home
screen.
36
Basics
Creating folders
Create folders and gather similar apps to quickly access and launch apps.
On the Home screen or the Apps screen, tap and hold an app, and then drag it over another
app.
A new folder containing the selected apps will be created. Tap Enter folder name and enter a
folder name.
• Adding more apps
Tap Add apps on the folder. Tick the apps to add and tap Add. You can also add an app
by dragging it to the folder.
• Moving apps from a folder
Tap and hold an app to drag it to a new location.
• Deleting a folder
Tap and hold a folder, and then tap Delete folder. Only the folder will be deleted. The
folder’s apps will be relocated to the Apps screen.
37
Basics
Editing the Home screen
On the Home screen, tap and hold an empty area, or pinch your fingers together to access
the editing options. You can set the wallpaper, add widgets, and more. You can also add,
delete, or rearrange Home screen panels.
• Adding panels: Swipe to the left, and then tap
.
• Moving panels: Tap and hold a panel preview, and then drag it to a new location.
• Deleting panels: Tap
on the panel.
• Wallpapers: Change the wallpaper settings for the Home screen and the locked screen.
• Themes: Change the device’s theme. Visual elements of interface, such as colours, icons,
and wallpapers, will change depending on the selected theme.
• Widgets: Widgets are small apps that launch specific app functions to provide
information and convenient access on your Home screen. Tap and hold a widget, and
then drag it to the Home screen. The widget will be added on the Home screen.
• Home screen settings: Change the size of the grid to display more or fewer items on the
Home screen and more.
38
Basics
Indicator icons
Indicator icons appear on the status bar at the top of the screen. The icons listed in the table
below are most common.
• The status bar may not appear at the top of the screen in some apps. To display the
status bar, drag down from the top of the screen.
• Some indicator icons appear only when you open the notification panel.
Icon
Meaning
No signal
Signal strength
Roaming (outside of normal service area)
GPRS network connected
EDGE network connected
UMTS network connected
HSDPA network connected
HSPA+ network connected
LTE network connected (LTE-enabled models)
Wi-Fi connected
Bluetooth feature activated
Location services being used
Call in progress
Missed call
New text or multimedia message
Alarm activated
Mute mode activated
Vibration mode activated
Flight mode activated
Error occurred or caution required
Battery charging
Battery power level
39
Basics
Lock screen
Pressing the Power key turns off the screen and locks it. Also, the screen turns off and
automatically locks if the device is not used for a specified period.
To unlock the screen, swipe in any direction when the screen turns on.
If the screen is off, press the Power key or raise your device to turn on the screen.
Locked screen
Changing the screen lock method
To change the screen lock method, launch the Settings app, tap Lock screen → Screen lock
type, and then select a method.
When you set a pattern, PIN, password, or your biometric data for the screen lock method,
you can protect your personal information by preventing others from accessing your device.
After setting the screen lock method, the device will require an unlock code whenever
unlocking it.
• Swipe: Swipe in any direction on the screen to unlock it.
• Pattern: Draw a pattern with four or more dots to unlock the screen.
• PIN: Enter a PIN with at least four numbers to unlock the screen.
40
Basics
• Password: Enter a password with at least four characters, numbers, or symbols to unlock
the screen.
• None: Do not set a screen lock method.
• Face: Register your face to unlock the screen. Refer to Face recognition for more
information.
• Fingerprints: Register your fingerprints to unlock the screen. Refer to Fingerprint
recognition for more information.
You can set your device to perform a factory data reset if you enter the unlock code
incorrectly several times in a row and reach the attempt limit. Launch the Settings
app, tap Lock screen → Secure lock settings, unlock the screen using the preset
screen lock method, and then tap the Auto factory reset switch to activate it.
Screen capture
Capture a screenshot while using the device.
Use the following methods to capture a screenshot. Captured screenshots will be saved in
Gallery.
• Key capture: Press and hold the Volume Down key and the Power key simultaneously.
• Quick setting button capture: Open the notification panel, swipe downwards on the
(Capture screen).
notification panel, and then tap
After capturing a screenshot, use the following options on the toolbar at the bottom of the
screen:
•
: Capture the current content and the hidden content on an elongated page, such as a
webpage. When you tap , the screen will automatically scroll down and more content
will be captured.
•
: Crop a portion from the screenshot. The cropped area will be saved in Gallery.
•
: Write or draw on the screenshot.
•
: Share the screenshot with others.
If the options are not visible on the captured screen, launch the Settings app, tap
Advanced features, and then tap the Smart capture switch to activate it.
41
Basics
Notification panel
When you receive new notifications, such as messages or missed calls, indicator icons appear
on the status bar. To see more information about the icons, open the notification panel and
view the details.
To open the notification panel, drag the status bar downwards. To close the notification panel,
swipe upwards on the screen.
You can use the following functions on the notification panel.
Launch Settings.
Quick setting buttons
Preferred SIM or USIM card for
each option. Tap and hold to
access the SIM card manager.
View the notification details and
perform various actions.
Clear all notifications.
Access the notification settings.
42
Basics
Using quick setting buttons
Tap quick setting buttons to activate certain features. Swipe downwards on the notification
panel to view more buttons.
To change feature settings, tap the text under each button. To view more detailed settings,
tap and hold a button.
To rearrange buttons, tap → Button order, tap and hold a button, and then drag it to
another location.
43
Basics
Entering text
Keyboard layout
A keyboard appears automatically when you enter text to send messages, create notes, and
more.
Text entry is not supported in some languages. To enter text, you must change the
input language to one of the supported languages.
Additional keyboard functions
View more keyboard functions.
Hide the keyboard.
Delete a preceding character.
Enter symbols.
Break to the next line.
Enter numbers.
Change the input language.
Enter a space.
Changing the input language
Tap the input language key to switch between the input languages. Tap → Languages
and types → Manage input languages and select the languages to use.
44
Basics
Changing the keyboard
On the navigation bar, tap
to change the keyboard.
To change the keyboard type, tap → Languages and types, select a language, and then
select the keyboard type you want.
• If the keyboard button ( ) does not appear on the navigation bar, launch the
Settings app, tap General management → Language and input, and then tap
the Show Keyboard button switch to activate it.
• On a 3 x 4 keyboard, a key has three or four characters. To enter a character, tap
the corresponding key repeatedly until the desired character appears.
Additional keyboard functions
•
→
•
→
: Add an item from the clipboard.
: Change the keyboard mode or size.
•
: Enter emoticons.
•
→
•
→
•
•
•
•
: Enter kaomojis.
: Attach animated GIFs.
→ : Enter stickers. You can also enter My Emoji stickers that look like you. Refer to
Using My Emoji stickers in chats for more information.
→ Cj. Qwerty: Switch to the qwerty keyboard.
→ Stroke: Switch to stroke mode. Tap stroke keys to enter a character. Tap
you are unsure about which stroke to enter.
when
→ Py. Qwerty: Switch to qwerty pinyin mode.
•
→ Pinyin 3 x 4: Switch to 3x4 pinyin mode. To enter a character, tap the
corresponding key and select characters from the left side.
•
→ Half-screen handwriting or Full-screen handwriting: Switch to handwriting
mode.
45
Basics
•
: Open the text editing panel.
•
: Enter text by voice.
•
: Change the keyboard settings.
Copying and pasting
1
2
3
4
Tap and hold over text.
Drag
or
to select the desired text, or tap Select all to select all text.
Tap Copy or Cut.
The selected text is copied to the clipboard.
Tap and hold where the text is to be inserted and tap Paste.
To paste text that you have previously copied, tap Clipboard and select the text.
Dictionary
Look up definitions for words while using certain features, such as when browsing webpages.
1
Tap and hold over a word that you want to look up.
2
Tap Dictionary on the options list.
3
If the word you want to look up is not selected, drag
or
to select the desired text.
If a dictionary is not preinstalled on the device, tap Move to Manage dictionaries, tap
next to a dictionary, and then tap INSTALL to download it.
View the definition in the dictionary pop-up window.
To switch to the full screen view, tap . Tap the definition on the screen to view more
definitions. In the detailed view, tap to add the word to your favourite words list or tap
Search Web to use the word as a search term.
46
Apps and features
Installing or uninstalling apps
Galaxy Store
Purchase and download apps. You can download apps that are specialised for Samsung
Galaxy devices.
Launch the Galaxy Store app.
This app may not be available depending on the region or service provider.
Installing apps
Browse apps by category or tap the search field to search for a keyword.
Select an app to view information about it. To download free apps, tap INSTALL. To purchase
and download apps where charges apply, tap the price and follow the on-screen instructions.
To change the auto update settings, tap
then select an option.
→ Settings → Auto update apps, and
Play Store
Purchase and download apps.
Launch the Play Store app.
Installing apps
Browse apps by category or search for apps by keyword.
Select an app to view information about it. To download free apps, tap INSTALL. To purchase
and download apps where charges apply, tap the price and follow the on-screen instructions.
To change the auto update settings, tap
then select an option.
47
→ Settings → Auto-update apps, and
Apps and features
Managing apps
Uninstalling or disabling apps
Tap and hold an app and select an option.
• Disable: Disable selected default apps that cannot be uninstalled from the device.
• Uninstall: Uninstall downloaded apps.
Enabling apps
Launch the Settings app, tap Apps →
→ Disabled, select an app, and then tap Enable.
Setting app permissions
For some apps to operate properly, they may need permission to access or use information
on your device. When you open an app, a pop-up window may appear and request access to
certain features or information. Tap Allow on the pop-up window to grant permissions to the
app.
To view your app permission settings, launch the Settings app and tap Apps. Select an app
and tap Permissions. You can view the app’s permissions list and change its permissions.
To view or change app permission settings by permission category, launch the Settings app
and tap Apps → → App permissions. Select an item and tap the switches next to apps to
grant permissions.
If you do not grant permissions to apps, the basic features of the apps may not
function properly.
48
Apps and features
Bixby
Introduction
Bixby is a user interface that helps you use your device more conveniently.
You can talk to Bixby or type text. Bixby will launch a function you request or show the
information you want. It also learns your usage patterns and environments. The more it learns
about you, the more precisely it will understand you.
• To use Bixby, your device must be connected to a Wi-Fi or mobile network.
• To use Bixby, you must sign in to your Samsung account.
• Bixby is only available in some languages, and certain features may not be
available depending on your region.
Starting Bixby
When you launch Bixby for the first time, the Bixby intro page will appear. You must select
the language to use with Bixby, sign in to your Samsung account according to the on-screen
instructions, and then agree to the terms and conditions.
1
2
3
Launch the Bixby app.
Select the language to use with Bixby.
Tap Sign in to Samsung account and follow the on-screen instructions to sign in to your
Samsung account.
If you are already signed in, your account information will appear on the screen.
49
Apps and features
4
5
6
7
8
Tap
.
Read and agree to the terms and conditions and tap
Tap
.
and follow the on-screen instructions to register your voice.
If you set the voice wake-up feature, you can start a conversation with Bixby by saying “Hi,
Bixby”.
Tap the Wake Bixby with Power key switch to switch the Power key to the Bixby key.
If you activate the feature, you can start a conversation with Bixby by pressing and
holding the Bixby key.
Tap
to complete the setup.
The Bixby screen will appear.
My profile
Access additional options.
Tutorials
Suggested commands
Communicate via text.
Communicate via voice.
50
Apps and features
Using Bixby
When you say what you want to Bixby, Bixby will launch corresponding functions or show the
information you requested.
Launch the Bixby app, tap , and then say what you want to Bixby. Alternatively, say “Hi,
Bixby”, and when the device emits a sound, say what you want.
If you switch the Power key to the Bixby key, you can start a conversation with Bixby by
pressing and holding the Bixby key.
For example, while pressing and holding the Bixby key, say “How’s the weather today?” The
weather information will appear on the screen.
If you want to know the weather tomorrow, while pressing and holding the Bixby key, just
say “Tomorrow?” Because Bixby understands the context of the conversation, it will show you
tomorrow’s weather.
"How's the weather
today?"
Starting a conversation
Listening
51
Corresponding function
launched
Apps and features
If Bixby asks you a question during a conversation, while pressing and holding the Bixby key,
and answer Bixby.
answer Bixby. Or, tap
If you are using headphones or Bluetooth audio, or start a conversation by saying “Hi, Bixby”,
you can continue the conversation without tapping the icon. Launch the Bixby app and tap
→ Settings → Automatic listening → Hands-free only.
Waking up Bixby using your voice
You can start a conversation with Bixby by saying “Hi, Bixby”. Register your voice so that Bixby
will respond to your voice when you say “Hi, Bixby”.
1
2
3
Launch the Bixby app and tap → Settings → Voice wake-up.
Tap the Wake with “Hi, Bixby” switch to activate it.
Follow the on-screen instructions to complete the setup.
Now you can say “Hi, Bixby”, and when the device emits a sound, start a conversation.
Waking up Bixby using the Bixby key
You can start a conversation with Bixby by pressing and holding the Bixby key. Switch the
Power key to the Bixby key first.
Press and hold the Power key, tap , and then tap the switch to activate the feature.
Alternatively, open the notification panel, swipe downwards on the notification panel, and
(Power key for Bixby) to activate it.
then tap
Communicating by typing text
If your voice is not recognised due to noisy environments or if you are in a situation where
speaking is difficult, you can communicate with Bixby via text.
Launch the Bixby app, tap
, and then type what you want.
During the communication, Bixby also will answer you through text instead of voice
feedback.
52
Apps and features
Bixby usages
Launching apps or services
You can launch features quickly via Bixby. You can also use various convenient services, such
as ordering coffee or searching for nearby restaurants or hotels and making a reservation.
For example, launch the Bixby app, tap
call to the contact saved as mom.
, and then say “Call mom”. Bixby will now make a
Viewing more ways to use Bixby
To view more ways to use Bixby, launch the Bixby app and swipe to the left on the screen.
You can check out services supported by Bixby and examples of commands.
Some features may not be available depending on the region or service provider.
53
Apps and features
Additional Bixby functions
Checking what Bixby understood
You can check how Bixby understood what you said. If Bixby understood your intention
differently, you can let Bixby know the correct meaning.
Drag Bixby’s answer area downwards. What Bixby understood and any used services will
appear. If Bixby misunderstood your intention, edit the content and change the app or
service to use.
54
Apps and features
Using quick commands
You can add quick commands so that you can give commands more quickly and easily. You
can also give multiple commands together by adding them to a quick command.
1
2
3
Launch the Bixby app and tap → Quick commands →
.
Tap Quick command word or phrase and enter a quick command name.
Tap Add a command and select a method you want.
• Select a command: Select one from the commands list.
• Say a command: Say your command.
• Type a command: Type your command.
4
Select or enter a command that Bixby will perform.
5
Tap Save.
To add additional commands, tap Add a command.
Now you can give multiple commands by saying the quick commands you added.
55
Apps and features
Using earphones or a Bluetooth headset
Connect earphones or a Bluetooth headset to the device when your voice is not heard clearly
via the built-in microphone due to noisy environments. Press and hold the Call button on
earphones or a Bluetooth headset to start a conversation with Bixby.
This feature may not be available or its method of use may vary depending on the
earphones and Bluetooth headset.
Call button
56
Apps and features
Customising the Bixby settings
Launch the Bixby app and tap → Settings.
• Language and voice style: Set the language to communicate with Bixby and set the
style of voice feedback. The selected language is applied only when you talk with Bixby.
Bixby is only available in some languages, and certain features may not be
available depending on your region. To see the list of supported languages, tap
Language.
• Voice response: Change the voice feedback settings for Bixby.
• Automatic listening: Set Bixby to automatically listen when it asks a question so you
can respond without pressing the icon. This option is available only if you are using
headphones or Bluetooth audio, or start a conversation by saying “Hi, Bixby”.
• Voice wake-up: Set Bixby to wake up when it hears you say “Hi, Bixby”. You can also
change the settings for the voice wake-up feature.
• Use while phone locked: Set Bixby to complete some actions, such as making a call or
searching for nearby restaurants, while the device is locked.
• Bixby dictation: Set to use the dictation mode when you press and hold the Bixby key
while the Samsung keyboard is open. This option is available only when you switch the
Power key to the Bixby key.
• Wake Bixby with Power key: Switch the Power key to the Bixby key to start a
conversation with Bixby by pressing and holding the Bixby key.
• Marketing notifications: Set to receive notifications about marketing information.
• Privacy: Set to use Bixby’s interactive and customised services to enhance your
experience.
• About Bixby Voice: View the Bixby version and legal information.
57
Apps and features
Bixby Vision
Introduction
Bixby Vision is a service that provides various features based on image recognition.
You can use Bixby Vision to quickly search for information by recognising objects or your
current location.
Use a variety of useful Bixby Vision features.
Extract or translate text.
Search for locations.
Search for images.
Download additional apps.
• To use this feature, the device must be connected to a Wi-Fi or mobile network.
• To use some Bixby Vision features, you must sign in to your Samsung account.
• The available features and search results may vary depending on the region or
service provider.
• This feature may not be available or you may not get correct search results
depending on the image size, format, or resolution.
• Samsung is not responsible for the product information provided by Bixby Vision.
58
Apps and features
Launching Bixby Vision
Launch Bixby Vision using one of these methods.
• In the Camera app, tap Bixby Vision.
• In the Gallery app, select an image and tap
.
• In the Internet app, tap and hold an image and tap Bixby Vision.
• If you added the Bixby Vision app icon to the Home screen, launch the Bixby Vision app.
Searching for similar images
Search for images similar to the recognised object online. You can view various images with
properties similar to the object, such as colour or shape.
For example, if you want to know the title of a photo or image, use the Bixby Vision
features. The device will search for and show you related information or images with similar
characteristics.
1
2
3
Launch the Camera app and tap Bixby Vision.
Tap Lens and keep the object within the screen to recognise it.
Select a search result with
on it.
The similar images will appear.
Translating or extracting text
Recognise and show the translated text on the screen. You can also extract text from a
document or an image file.
For example, if you want to know what a sign says while travelling abroad, use the Bixby
Vision features. The device will translate the sign’s text into the language you select.
1
2
Launch the Camera app and tap Bixby Vision.
Tap
and keep the text within the screen to recognise it.
The translated text will appear on the screen.
• To extract text, tap
. You can share or save the extracted text.
• To save the screen with the translated text as an image, tap
saved in Gallery.
. The screen will be
• To change the source or target language, tap the language settings panel at the top of
the screen.
59
Apps and features
Searching for places
Search for information about nearby places by recognising your current location. You can also
view deals available nearby.
For example, if you want to search for nearby stores having sales, use the Bixby Vision
features. The device will search for and show you the sales happening in the nearby stores.
1
2
Launch the Camera app and tap Bixby Vision.
Tap
and point the camera towards the direction you want to search for places.
You can view basic information about nearby places.
• If you want to search for places in another direction, point the camera towards the
direction.
• You can view your current location and weather information. To view your current
location on the map, point the camera towards the ground. To view the current
weather information, point the camera towards the sky.
3
Select a search result on the screen.
The device will show the information of nearby places and deals.
60
Apps and features
Bixby Home
On the Bixby Home screen, you can view recommended services and information that Bixby
provides by analysing your usage patterns and your routine.
• To view more content, connect to a Wi-Fi or mobile network.
• To fully use this feature, you must sign in to your Samsung account.
Opening Bixby Home
1
On the Home screen, swipe to the right.
The Bixby Home screen will appear.
When launching this feature for the first time or after performing a data reset, follow the
on-screen instructions to complete the setup.
2
Swipe upwards or downwards to view recommended content.
Access additional options.
Upcoming reminder
Recommended content
3
To close Bixby Home, swipe to the left on the screen or tap the Back button.
61
Apps and features
Using recommended content on Bixby Home
When you open Bixby Home, you can view the content that is frequently updated as cards.
Swipe upwards or downwards to view the cards.
For example, on the way to the office in the morning, you can view your day’s schedule and
play your favourite music on the Bixby Home screen. In the evening, you can view alarms,
check your daily activity, and view your friends’ feeds.
The content and order of the cards update automatically at a specified interval. To
manually update cards, swipe downwards on the screen.
Editing cards list
• To pin a card to the top of the Bixby Home screen, tap
→ Unpin.
tap
→ Pin to top. To unpin a card,
• To stop displaying a card on the list, drag the card to the right and tap Don’t show again.
• To hide a card from the list, drag the card to the right and tap Hide for now.
Selecting apps to show as cards
Add or delete apps to show as cards on the Bixby Home screen.
On the Bixby Home screen, tap → Cards and tap the switches next to items to add or delete
them.
If an app is not installed on the device, you must install it to use it. On the Bixby Home
screen, tap → Cards and then download an app.
Customising the Bixby Home settings
On the Bixby Home screen, tap → Settings.
• Customisation Service: Set to use Bixby’s interactive and customised services to enhance
your experience.
• Bixby Home content providers: Read and agree to or withdraw your agreement from
the terms and conditions and privacy policies of each content provider.
• About Bixby Home: View the Bixby Home version and legal information.
62
Apps and features
Reminder
Create reminders to schedule to-do items or to view content later. You will receive
notifications at the preset time or location for each reminder.
• To receive more accurate notifications, connect to a Wi-Fi or mobile network.
• To fully use this feature, you must sign in to your Samsung account.
• To use location reminders, the GPS feature must be activated.
Starting Reminder
You can start Reminder from Bixby Home.
1
On the Home screen, swipe to the right.
2
Tap Get started on the Reminder card.
The Bixby Home screen will appear.
The Reminder screen will appear and the Reminder app icon (
Apps screen.
63
) will be added to the
Apps and features
Creating reminders
Create reminders with various methods. Reminder will alert you if you create a reminder with
a specified time or location setting. You can also save various content, such as a single memo
or webpage address, and view it later.
For example, create a reminder to alert you to ‘Water the flowers when I get home’.
1
2
3
4
5
Launch the Reminder app.
Tap Write a reminder or
and enter ‘Water the flowers’.
Tap Place → Set conditions → Pick a place and set the location to home.
Tap When I arrive at → Done.
Tap Save to save the reminder.
When you arrive at home, the ‘Water the flowers’ notification will appear.
Creating reminders with Bixby
Launch the Bixby app, tap
home”.
, and then say “Remind me to water the flowers when I get
Bixby will save what you said as a reminder.
64
Apps and features
Checking reminder notifications
At the preset time or location, a notification pop-up window will appear. Tap Complete or
Snooze.
Viewing the reminders list
Launch the Reminder app to view your reminders list. To view reminder details, select a
reminder.
Editing reminder details
Add or edit reminder details, such as frequency, date and time, or location.
1
2
On the reminders list, select a reminder to edit and tap Edit.
Edit the conditions and tap Save.
Reminder information
Change the reminder's colour.
Add a checklist.
Add an image.
Reminder conditions
65
Apps and features
Completing reminders
Mark reminders that you do not need to be reminded of as complete.
On the reminders list, select a reminder and tap Complete. Alternatively, drag the reminder to
the left.
Restoring reminders
Restore reminders that have been completed.
1
2
On the reminders list, tap → Completed → Edit.
Tick items to restore and tap Restore.
Reminders will be added to the reminders list and you will be reminded at the preset
times.
Deleting reminders
To delete a reminder, drag the reminder to the right. To delete multiple reminders, tap and
hold a reminder, tick reminders to delete, and then tap Delete.
66
Apps and features
Phone
Introduction
Make or answer voice calls.
Making calls
1
2
3
Launch the Phone app and tap Keypad.
Enter a phone number.
Tap
to make a voice call.
Access additional options.
Add the number to the contacts
list.
Search for a contact.
Preview the phone number.
Delete a preceding character.
67
Apps and features
Making calls from call logs or contacts list
Launch the Phone app, tap Recents or Contacts, and then swipe to the right on a contact or
a phone number to make a call.
If this feature is deactivated, launch the Settings app, tap Advanced features → Motions
and gestures, and then tap the Swipe to call or send messages switch to activate it.
Using speed dial
Set speed dial numbers to quickly make calls.
To set a number to speed dial, launch the Phone app, tap Keypad or Contacts → → Speed
dial numbers, select a speed dial number, and then add a phone number.
To make a call, tap and hold a speed dial number on the keypad. For speed dial numbers 10
and up, tap the first digit(s) of the number, and then tap and hold the last digit.
For example, if you set the number 123 as a speed dial number, tap 1, tap 2, and then tap and
hold 3.
Making calls from the locked screen
On the locked screen, drag
outside the circle.
Making an international call
1
2
3
Launch the Phone app and tap Keypad.
Tap and hold 0 until the + sign appears.
Enter the country code, area code, and phone number, and then tap
68
.
Apps and features
Receiving calls
Answering a call
When a call comes in, drag
outside the large circle.
Rejecting a call
When a call comes in, drag
outside the large circle.
To send a message when rejecting an incoming call, drag the Send message bar upwards
and select a message to send. If the Add reminder switch is activated, a reminder will be
saved to alert you of the rejected call one hour later.
To create various rejection messages, launch the Phone app, tap → Settings → Quick
decline messages, enter a message, and then tap .
Missed calls
If a call is missed, the
icon appears on the status bar. Open the notification panel to view
the list of missed calls. Alternatively, launch the Phone app and tap Recents to view missed
calls.
Blocking phone numbers
Block calls from specific numbers added to your block list.
1
2
Launch the Phone app and tap → Settings → Block numbers.
Tap Recents or Contacts, select contacts or phone numbers, and then tap Done.
To manually enter a number, tap Add phone number, enter a phone number, and then
tap .
When blocked numbers try to contact you, you will not receive notifications. The calls will be
logged in the call log.
You can also block incoming calls from people that do not show their caller ID. Tap the
Block unknown callers switch to activate the feature.
69
Apps and features
Options during calls
During a voice call
The following actions are available:
•
: Access additional options.
• Add call: Dial a second call. The first call will be put on hold. When you end the second
call, the first call will be resumed.
• Hold call: Hold a call. Tap Resume call to retrieve the held call.
• Bluetooth: Switch to a Bluetooth headset if it is connected to the device.
• Speaker: Activate or deactivate the speakerphone. When using the speakerphone, keep
the device away from your ears.
• Mute: Turn off the microphone so that the other party cannot hear you.
• Keypad / Hide: Open or close the keypad.
•
: End the current call.
To hear the other caller’s voice better during a call, keep your ear close to the
On-Screen Sound area.
Adding a phone number to Contacts
Adding a phone number to Contacts from the keypad
1
2
3
4
Launch the Phone app and tap Keypad.
Enter the number.
Tap Add to Contacts.
Tap Create contact to create a new contact, or tap Update existing to add the number to
an existing contact.
70
Apps and features
Adding a phone number to Contacts from the calls list
1
2
3
Launch the Phone app and tap Recents.
Tap a caller’s image and tap Add, or tap a phone number and tap Add to Contacts.
Tap Create contact to create a new contact, or tap Update existing to add the number to
an existing contact.
Adding a tag to a phone number
You can add tags to numbers without saving them to Contacts. This allows you to view the
caller’s information when they call without having them listed in Contacts.
1
2
3
Launch the Phone app and tap Recents.
Tap a phone number →
.
Tap Add tag, enter a tag, and then tap Add.
When a call comes from that number, the tag will show under the number.
71
Apps and features
Contacts
Introduction
Create new contacts or manage contacts on the device.
Adding contacts
Creating a new contact
1
2
3
Launch the Contacts app and tap
.
Select a storage location.
Enter contact information.
Select a storage location.
Add an image.
Enter contact information.
Open more information fields.
Depending on the selected storage location, the types of information you can save
may vary.
4
Tap Save.
72
Apps and features
Importing contacts
Add contacts by importing them from other storages to your device.
1
2
3
4
Launch the Contacts app and tap
→ Import.
→ Manage contacts → Import/export contacts
Select a storage location to import contacts from.
Tick VCF files or contacts to import and tap Done.
Select a storage location to save contacts to and tap Import.
Syncing contacts with your web accounts
Sync your device contacts with online contacts saved in your web accounts, such as your
Samsung account.
1
2
Launch the Settings app, tap Accounts and backup → Accounts and select the account
to sync with.
Tap Sync account and tap the Contacts switch to activate it.
For the Samsung account, tap → Sync settings and tap the Contacts switch to activate
it.
Searching for contacts
Launch the Contacts app.
Use one of the following search methods:
• Scroll up or down the contacts list.
• Drag a finger along the index at the right side of the contacts list to scroll through it
quickly.
• Tap
at the top of the contacts list and enter search criteria.
73
Apps and features
Tap the contact. Then take one of the following actions:
•
: Add to favourite contacts.
•
: Make a voice call.
•
: Compose a message.
•
: Compose an email.
Sharing contacts
You can share contacts with others by using various sharing options.
1
2
3
Launch the Contacts app and tap → Share.
Select contacts and tap Share.
Select a sharing method.
Saving and sharing profile
Save and share your profile information, such as your photo and status message, with others
using the profile sharing feature.
• To use this feature, you must sign in to your Samsung account.
• The profile sharing feature may not be available depending on the region or
service provider.
• The profile sharing feature is only available for contacts who have activated the
profile sharing feature on their device.
1
2
Launch the Contacts app and select your profile.
Tap Tap here to share your profile and tap the switch to activate it.
• To use the profile sharing feature, your phone number must be verified. You can view
your contacts’ updated profile information in Contacts.
• To change the scope of contacts to share your profile with, tap Select what’s shared,
select an item to share, and then select an option.
74
Apps and features
Creating groups
You can add groups, such as family or friends, and manage contacts by group.
1
2
3
4
Launch the Contacts app and tap
→ Groups → Create group.
Enter a group name.
To set a group ringtone, tap Group ringtone and select a ringtone.
Tap Add member, select contacts to add to the group, and then tap Done.
Tap Save.
Sending a group message
You can send a group message to a group’s members at the same time.
Launch the Contacts app, tap
→ Groups, select a group, and then tap → Send message.
Merging duplicate contacts
When you import contacts from other storages, or sync contacts with other accounts, your
contacts list may include duplicate contacts. Merge duplicate contacts into one to streamline
your contacts list.
1
2
Launch the Contacts app and tap
→ Manage contacts → Merge contacts.
Tick contacts and tap Merge.
Deleting contacts
1
2
Launch the Contacts app and tap → Delete.
Select contacts and tap Delete.
To delete contacts one by one, open the contacts list and tap a contact. Then tap → Delete.
75
Apps and features
Messages
Introduction
Send and view messages by conversation.
Sending messages
You may incur additional charges for sending messages when you are roaming.
1
2
Launch the Messages app and tap
.
Add recipients and enter a message.
To record and send a voice message, tap and hold , say your message, and then
release your finger. The recording icon appears only while the keyboard is hidden.
Recipient
Enter recipients.
Enter a message.
Enter stickers.
Send the message.
Attach files.
3
Tap
to send the message.
76
Apps and features
Viewing messages
Messages are grouped into message threads by contact.
You may incur additional charges for receiving messages when you are roaming.
1
2
3
Launch the Messages app and tap Conversations.
On the messages list, select a contact or a phone number.
View your conversation.
• To reply to the message, tap Enter message, enter a message, and then tap
.
• To adjust the font size, spread two fingers apart or pinch on the screen.
• To add the phone number to Contacts, tap Add to contacts.
Blocking unwanted messages
Block messages from specific numbers added to your block list.
1
2
Launch the Messages app and tap → Settings → Block numbers and messages →
Block numbers.
Tap Inbox and select a contact or a phone number. Or, tap Contacts, select contacts, and
then tap Done.
To manually enter a number, enter a phone number under Enter number and tap
77
.
Apps and features
Setting the message notification
You can change notification sound, display options, and more.
1
2
Launch the Messages app, tap → Settings → Notifications, and then tap the switch to
activate it.
Change the notification settings.
Setting a message reminder
You can set an alert at an interval to let you know that you have unchecked notifications. If
this feature is not activated, launch the Settings app, tap Accessibility → Advanced settings
→ Notification reminders, and then tap the switch to activate it.
Deleting messages
1
2
3
4
Launch the Messages app and tap Conversations.
On the messages list, select a contact or a phone number.
Tap and hold a message, then tap Delete.
To delete multiple messages, tick messages you want to delete.
Tap Delete.
78
Apps and features
Internet
Introduction
Browse the Internet to search for information and bookmark your favourite webpages to
access them conveniently.
Browsing webpages
1
2
3
Launch the Internet app.
Tap the address field.
Enter the web address or a keyword, and then tap Go.
To view the toolbars, drag your finger downwards slightly on the screen.
To switch between tabs quickly, swipe to the left or right on the address field.
Bookmark the current webpage.
Refresh the current webpage.
Move between pages.
Access additional options.
Open the homepage.
Open the browser's tab
manager.
79
Apps and features
Using secret mode
In secret mode, you can separately manage open tabs, bookmarks, and saved pages. You can
lock secret mode using a password and your biometric data.
Activating secret mode
In the toolbar at the bottom of the screen, tap → Turn on Secret mode. If you are using
this feature for the first time, set whether to use a password for secret mode.
In secret mode, the device will change the colour of the toolbars.
In secret mode, you cannot use some features, such as screen capture.
Changing security settings
You can change your password or the lock method.
Tap → Settings → Privacy and security → Set Secret mode lock → Change password.
To set your registered biometric data as the lock method along with the password, tap the
Fingerprints switch to activate it. Refer to Fingerprint recognition for more information about
using your biometric data.
Deactivating secret mode
In the toolbar at the bottom of the screen, tap
80
→ Turn off Secret mode.
Apps and features
Email
Setting up email accounts
Set up an email account when opening Email for the first time.
1
2
3
Launch the Email app.
On the list, select an email service or tap Other.
Follow the on-screen instructions to complete the setup.
To set up another email account, tap
→
→ Add account.
If you have more than one email account, you can set one as the default account. Tap
→ → Set default account.
→
Sending emails
1
2
3
Tap
to compose an email.
Add recipients and enter a subject line and text.
Tap
to send the email.
Reading emails
When Email is open, the device will automatically retrieve new emails. To manually retrieve
emails, swipe downwards on the top of the emails list.
Tap an email on the screen to read it.
If email syncing is disabled, new emails cannot be retrieved. To enable email syncing,
tap → → your account name, and then tap the Sync account switch to activate
it.
81
Apps and features
Camera
Introduction
Take photos and record videos using various modes and settings.
Camera etiquette
• Do not take photos or record videos of other people without their permission.
• Do not take photos or record videos where legally prohibited.
• Do not take photos or record videos in places where you may violate other people’s
privacy.
Launching Camera
Use the following methods to launch Camera:
• Launch the Camera app.
• Press the Power key twice quickly.
• On the locked screen, drag
outside the circle.
• Some camera features are not available when you launch the Camera app from the
locked screen or when the screen is turned off while the screen lock method is set.
• If photos you take appear blurry, clean the camera lens and try again.
82
Apps and features
Taking photos
1
Tap the image on the preview screen where the camera should focus.
• Spread two fingers apart on the screen to zoom in, and pinch to zoom out.
Alternatively, drag the lens selection icon to the left or right. Zooming features are
available only when using the rear camera.
• To adjust the brightness of photos, tap the screen. When the adjustment bar appears,
drag on the adjustment bar towards or .
2
Tap
to take a photo.
Bixby Vision
AR Emoji
Camera settings
Options for current shooting
mode
Select a lens.
Scene optimiser button
Shooting modes
Current mode
Preview thumbnail
Take a photo.
Switch between the front and
rear cameras.
• The preview screen may vary depending on the shooting mode and which camera
is being used.
• The camera automatically shuts off when unused.
• Make sure that the lens is not damaged or contaminated. Otherwise, the device
may not work properly in some modes that require high resolutions.
• Your device’s camera features a wide-angle lens. Minor distortion may occur in
wide-angle photos or videos and does not indicate device performance problems.
83
Apps and features
Selecting a lens for shooting
You can take photos and record videos using various angles of view with the Ultra wide lens
and wide-angle lens.
On the preview screen, tap Photo or Video, select the lens you want, and then take a photo
or record a video.
•
•
: The Ultra wide lens lets you take wide-angle photos or record wide-angle videos
which look just like the actual view. Use this feature to take landscape photos.
: The wide-angle lens lets you take basic photos or record normal videos.
Ultra wide shooting
Basic shooting
84
Apps and features
Photo mode (Intelligent camera)
The camera adjusts the shooting options automatically depending on the surroundings to
capture photos easily. The intelligent camera feature automatically recognises the subject
and optimises the colour and any effects.
On the shooting modes list, tap Photo and tap
to take a photo.
Scene optimiser
The camera adjusts the colour settings and applies the optimised effect automatically by
recognising the subject.
On the shooting modes list, tap Photo. When the camera recognises the subject, the scene
optimiser button will change and the optimised colour and effect will be applied.
• If this feature is not activated, tap
optimiser switch to activate it.
on the preview screen and tap the Scene
• If you do not want to use this feature, tap the scene optimiser button on the
preview screen.
85
Apps and features
Taking selfies
You can take self-portraits with the front camera.
1
2
3
4
On the shooting modes list, tap Photo.
On the preview screen, swipe upwards or downwards, or tap
camera for self-portraits.
to switch to the front
Face the front camera lens.
Tap
to take a photo.
Applying filter and beauty effects
You can select a filter effect and modify facial features, such as your skin tone or face shape,
before taking a photo.
1
2
On the preview screen, tap
.
Select a filter effect or beauty effects and take a photo.
Locking the focus (AF) and exposure (AE)
You can lock the focus or exposure on a selected area to prevent the camera from
automatically adjusting based on changes to the subjects or light sources.
Tap and hold the area to focus, the AF/AE frame will appear on the area and the focus and
exposure setting will be locked. The setting remains locked even after you take a photo.
This feature is available only in Pro modes.
86
Apps and features
Video mode
The camera adjusts the shooting options automatically depending on the surroundings to
record videos easily.
1
2
On the shooting modes list, tap Video.
Tap
to record a video.
• To capture an image from the video while recording, tap
.
• To change the focus while recording a video, tap where you want to focus. To use auto
to cancel the manually set focus.
focus mode, tap
3
Tap
to stop recording the video.
Changing the screen ratio for a video
You can set the screen ratio for a video.
On the preview screen, tap
and select a screen ratio.
Live focus mode
The camera allows you to take photos where the background is blurred and the subject
stands out clearly. You can also apply a background effect and edit it after taking a photo.
Blur
Spin
Zoom
87
Colour point
Apps and features
Taking portraits that stand out using the Live focus feature
Select a background effect on the preview screen and take a photo that stands out the
subject.
• Use this feature in a place that has sufficient light.
• The background blur may not be applied properly in the following conditions:
– – The device or the subject is moving.
– – The subject is thin or transparent.
– – The subject has a similar colour or pattern to the background.
– – The subject or background is plain.
1
2
3
On the shooting modes list, tap Live focus.
Drag the background blur adjustment bar to the left or right to adjust the blur level.
When Effect ready. appears on the preview screen, tap
to take a photo.
Background effect intensity
adjustment bar
Live focus
88
Apps and features
Editing the background of the Live focus photos
You can also edit the background effect and the intensity of the background effect for a
photo taken with the Live focus feature.
1
2
Select a photo taken with the Live focus feature and tap Change background effect.
Select a background effect you want.
To adjust the intensity of the background effect, drag the adjustment bar to the left or
right.
Adjust the intensity of the
background effect.
Change the background
effect.
3
Tap Apply to save the photo.
Super Slow-mo mode
Super slow motion is a feature that records a quickly passing moment slowly so that you can
appreciate it later. After the video is recorded, background music will be added automatically.
Use this feature in a place that has sufficient light. When recording a video indoors
with insufficient or poor lighting, some of the following situations may occur:
• The screen may appear dark due to the small amount of light.
• The screen may flicker in certain lighting conditions, such as in places with
fluorescent lighting.
• Noise may occur.
89
Apps and features
Recording super slow motion videos
Record a video by capturing a single moment that the subject is moving.
1
On the shooting modes list, tap Super Slow-mo.
Camera settings
View information.
Super Slow-mo
Start recording a video.
2
Tap
.
The device will capture the moment in super slow motion and save it as a video.
90
Apps and features
Playing super slow motion videos
Select a super slow motion video and tap Play super slow-mo video.
Random background music will automatically accompany the video during playback.
To capture an image while playing a video, tap
.
Editing super slow motion videos
On the playback screen, you can edit the video and save it as a different file or share it.
To crop out a desired section of the video, drag the start bracket and the end bracket to the
desired points to select the section to keep.
To edit the super slow motion section, drag
to the left or right.
Change the background
music.
Start bracket
End bracket
Super slow motion section
91
Apps and features
Using shooting modes
To change the shooting mode, drag the shooting modes list to the left or right, or swipe to
the left or right on the preview screen.
Select a shooting mode you want.
Shooting modes list
92
Apps and features
Pro mode
Capture photos while manually adjusting various shooting options, such as exposure value
and ISO value.
On the shooting modes list, tap Pro. Select options and customise the settings, and then tap
to take a photo.
Available options
•
: Select an ISO value. This controls camera light sensitivity. Low values are for
stationary or brightly lit objects. Higher values are for fast-moving or poorly lit objects.
However, higher ISO settings can result in noise in photos.
•
: Select an appropriate white balance, so images have a true-to-life colour range. You
can set the colour temperature.
•
: Change the exposure value. This determines how much light the camera’s sensor
receives. For low-light situations, use a higher exposure.
Panorama mode
Using panorama mode, take a series of photos and then stitch them together to create a wide
scene.
To get the best shots using panorama mode, follow these tips:
• Move the camera slowly in one direction.
• Keep the image within the frame on the camera’s viewfinder. If the preview
image is out of the guide frame or you do not move the device, the device will
automatically stop taking photos.
• Avoid taking photos of indistinct backgrounds, such as an empty sky or a plain
wall.
1
2
3
On the shooting modes list, tap Panorama.
Tap
and move the device slowly in one direction.
Tap
to stop taking photos.
93
Apps and features
Slow motion mode
Record a video for viewing it in slow motion. You can specify sections of your videos to be
played in slow motion.
1
2
3
4
5
On the shooting modes list, tap Slow motion.
Tap
to start recording.
When you are finished recording, tap
to stop.
On the preview screen, tap the preview thumbnail.
Tap Play slow motion video.
The fastest section of the video will be set as a slow motion section and the video will
start playing. Up to two slow motion sections will be created based on the video.
To edit the slow motion section, drag
to the left or right.
Start bracket
End bracket
Slow motion section
94
Apps and features
Hyperlapse mode
Record scenes, such as passing people or cars, and view them as fast-motion videos.
1
2
3
4
5
On the shooting modes list, tap Hyperlapse.
Tap
and select a frame rate option.
If you set the frame rate to Auto, the device will automatically adjust the frame rate
according to the changing rate of the scene.
Tap
to start recording.
Tap
to finish recording.
On the preview screen, tap the preview thumbnail and tap Play hyperlapse to view the
video.
Customising camera settings
Options for current shooting mode
On the preview screen, use the following options.
The available options may vary depending on the shooting mode.
•
: Activate or deactivate the flash.
•
: Select the length of the delay before the camera automatically takes a photo.
•
: Select an aspect ratio for photos.
•
: Apply a filter effect or beauty effects.
•
: Select a frame rate.
•
: Select an aspect ratio for videos.
•
: Select a metering method. This determines how light values are calculated.
Centre-weighted uses the light in the centre portion of the shot to calculate the
exposure of the shot. Spot uses the light in a concentrated centre area of the shot to
Matrix averages the entire scene.
calculate the exposure of the shot.
95
Apps and features
Camera settings
On the preview screen, tap
shooting mode.
. Some options may not be available depending on the
Intelligent features
• Scene optimiser: Set the device to adjust the colour settings and apply the optimised
effect automatically depending on the subject or scene.
Pictures
• Hold Shutter button to: Select an action to perform when you tap and hold the camera
button.
• Save options: Select how you want to save photos.
Tap the HEIF pictures (Photo) switch to set the device to save photos as high efficiency
images. The files retain all of a photo’s data for the best image quality, but they will take
up more memory.
Videos
• Rear video size: Select a resolution for videos you want to take with the rear camera.
Using a higher resolution will result in higher quality videos, but they will take up more
memory.
• Front video size: Select a resolution for videos you want to take with the front camera.
Using a higher resolution will result in higher quality videos, but they will take up more
memory.
• High efficiency video: Set the device to record videos in the High Efficiency Video Codec
(HEVC) format. Your HEVC videos will be saved as compressed files to conserve the
device’s memory.
• You cannot play the HEVC videos on other devices or share them online.
• Super slow motion and slow motion videos cannot be recorded in the HEVC
format.
96
Apps and features
Useful features
• HDR (rich tone): Take photos with rich colours and reproduce details even in bright and
dark areas.
• Grid lines: Display viewfinder guides to help composition when selecting subjects.
• Location tags: Attach a GPS location tag to the photo.
• GPS signal strength may decrease in locations where the signal is obstructed,
such as between buildings or in low-lying areas, or in poor weather conditions.
• Your location may appear on your photos when you upload them to the
Internet. To avoid this, deactivate the location tag setting.
• Camera modes: View available shooting modes or edit the shooting modes list.
• Shooting methods: Select additional shooting methods for taking a photo or recording
a video.
• Storage location: Select the memory location for storage. This feature will appear when
you insert a memory card.
• Quick launch: Set the device to launch the camera by pressing the Power key twice
quickly.
• Watermark: Add a watermark in the bottom left corner when taking pictures.
• Reset settings: Reset the camera settings.
• Contact us: Ask questions or view frequently asked questions. Refer to Samsung
Members for more information.
• About Camera: View the Camera app version and legal information.
97
Apps and features
Gallery
Introduction
View images and videos stored in your device. You can also manage images and videos by
album or create stories.
Viewing images
1
2
Launch the Gallery app and tap Pictures.
Select an image.
Access additional options.
Add the image to favourites.
Modify the image.
Share the image with others.
Bixby Vision
Delete the image.
You can create a movie, animated GIF, or collage from multiple images. On the list, tap
→ Create movie, Create GIF, or Create collage, and then select images.
Searching for images
Launch the Gallery app and tap
locations, or documents.
to view images sorted by category, such as types,
To search for images by entering keywords, tap the search field.
98
Apps and features
Editing the background of Live focus photos
You can edit the background effect and the intensity of the background effect for a photo
taken with the Live focus feature.
Launch the Gallery app, select a photo taken with the Live focus feature, tap Change
background effect to change the background effect or adjust its intensity by dragging the
adjustment bar to the left or right.
Viewing videos
1
2
3
Launch the Gallery app and tap Pictures.
Select a video to play.
Tap Play video to play the video.
Rewind or
fast-forward by
dragging the bar.
Access additional
options.
Capture the
current screen.
Create an
animated GIF.
Change the
screen ratio.
Switch to the
pop-up video
player.
Rotate the
screen.
Lock the
playback screen.
Skip to the next
video. Tap and
hold to
fast-forward.
Skip to the
previous video.
Tap and hold to
rewind.
Pause and
resume playback.
Drag your finger up or down on the left side of the playback screen to adjust the brightness,
or drag your finger up or down on the right side of the playback screen to adjust the volume.
To rewind or fast-forward, swipe to the left or right on the playback screen.
99
Apps and features
Viewing the details of images and videos
You can view file details, such as people, location, and basic information. If there is auto
created content, such as a story or a GIF, the content will also be displayed.
While viewing an image or on the video preview screen, drag upwards on the screen. File
details will appear.
You can also view related content by tapping information on the screen.
Edit information.
File details
People
information
Location
information
Auto created
content
Tags
Viewing photos or videos by category
You can view photos and videos by category.
Launch the Gallery app, tap Pictures or Albums, and then drag the list downwards to select a
category.
• Videos: View the videos saved in your device.
• Favourites: View your favourite photos and videos.
• Locations: View photos and videos taken in the same location.
• Suggested: View recommended content.
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Apps and features
Viewing albums
You can view your images and videos sorted by folders or albums. The movies, animated GIFs,
or collages that you have created will also be sorted in your folders on the albums list.
Launch the Gallery app, tap Albums, and then select an album.
Hiding albums
You can hide albums.
You cannot hide albums created by default, such as the Camera and Screenshots
albums.
1
2
3
Launch the Gallery app and tap Albums.
Tap → Hide or unhide albums.
Tap an album switch to hide.
Viewing stories
When you capture or save images and videos, the device will read their date and location
tags, sort the images and videos, and then create stories. To create stories automatically, you
must capture or save multiple images and videos.
Launch the Gallery app, tap Stories, and then select a story.
Creating stories
Create stories with various themes.
1
2
3
4
Launch the Gallery app and tap Stories.
Tap → Create story.
Enter a title for the story and tap Create.
Tick images or videos to include in the story and tap Done.
To add images or videos to a story, select a story and tap → Add.
To remove images or videos from a story, select a story, tap → Edit, tick images or videos to
remove, and then tap Remove from story.
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Apps and features
Deleting stories
1
2
Launch the Gallery app and tap Stories.
Tap and hold a story to delete, and tap Delete.
Syncing images and videos
When you sync your Gallery app with Samsung Cloud, photos and videos you take will also
be saved in Samsung Cloud. You can view images and videos saved in Samsung Cloud in your
Gallery app and from other devices.
Launch the Gallery app, tap → Settings, and then tap the Sync with Samsung Cloud
switch to activate it. The Gallery app and Samsung Cloud will be synced.
Deleting images or videos
1
2
3
Launch the Gallery app.
Select an image or a video to delete.
To delete multiple files, tap and hold a file to delete on the list and tick more files to
delete.
Tap
or Delete.
Using the recycle bin feature
You can keep the deleted images and videos in the recycle bin. The files will be deleted after a
certain period.
Launch the Gallery app, tap → Settings, and then tap the Recycle bin switch to activate it.
To view files in the recycle bin, launch the Gallery app and tap → Recycle bin.
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Apps and features
AR Emoji
Introduction
Create a My Emoji that looks just like you, and take photos and record videos using My Emojis,
character Emojis, or stickers.
You can customise My Emoji’s features, such as the face shape or hairstyle, and decorate My
Emoji with various accessories. You can also express yourself in fun ways using My Emoji
stickers during a conversation.
My Emojis
Character Emojis
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Stickers
Apps and features
Creating My Emoji
Make a My Emoji that looks like you. My Emoji stickers with various expressions will be
automatically generated.
1
2
3
4
5
Launch the Camera app and tap AR Emoji → Create My Emoji.
Align your face on the screen and tap
to take a photo.
Select My Emoji’s gender and age range and tap Next.
Decorate a My Emoji and tap Next.
Tap Done.
The My Emoji and My Emoji stickers are now created. You can view My Emoji stickers on
the My Emoji home screen. Refer to My Emoji stickers for more information.
Create My
Emoji.
You can use the AR Emoji feature in both the front and rear cameras. If you are using
the rear camera, it will automatically switch to the front camera. To switch between
cameras, swipe upwards or downwards on the preview screen.
Deleting My Emoji
Launch the Camera app and tap AR Emoji. Tap and hold the My Emoji that you want to
delete and tap . The My Emoji and My Emoji stickers will be deleted.
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Apps and features
Customising My Emoji
Edit or decorate a My Emoji on the My Emoji home screen after downloading various items
from AR World. You can also add My Emoji stickers.
My Emoji home screen
Launch the Camera app and tap AR Emoji → Studio. My Emoji home screen will appear.
Select a My Emoji to edit.
Capture the current screen.
Change the My Emoji home
screen's background.
Create stickers.
Edit the My Emoji.
Download items from AR World.
Editing My Emoji
Edit a My Emoji or change the background of the My Emoji home screen.
On the My Emoji home screen, tap Edit or Background.
Downloading items from AR World
Decorate a My Emoji after downloading items, such as clothes or accessories, from AR World.
On the My Emoji home screen, tap Store and download the items you want. You can view the
downloaded items on the My Emoji editing screen.
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Apps and features
My Emoji stickers
Create your own stickers with My Emoji expressions and actions. You can use My Emoji
stickers when sending messages or on a social network.
Viewing My Emoji stickers
On the My Emoji home screen, tap Stickers. Then, you can view My Emoji stickers.
Adding stickers
On the My Emoji home screen, tap Stickers → , tick the stickers you want, and then tap
Add. The sticker will be added and you can use it during a conversation via messages or on a
social network.
Creating your own stickers
Create My Emoji stickers how you want.
1
On the My Emoji home screen, tap Stickers → Make custom stickers.
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Apps and features
2
3
Edit stickers how you want.
•
: Select an expression.
•
: Select an action.
•
: Add stickers.
•
: Enter text.
•
: Select the sticker’s background.
Tap Save.
Using My Emoji stickers in chats
You can use My Emoji stickers during a conversation via messages or on a social network. The
following actions are an example of using My Emoji stickers in the Messages app.
1
2
3
While composing a message in the Messages app, tap
keyboard.
Tap the My Emoji icon.
Select one of the My Emoji stickers.
The My Emoji sticker will be inserted.
My Emoji icon
107
→
on the Samsung
Apps and features
Deleting My Emoji stickers
On the Samsung keyboard, tap → and tap at the bottom of the keyboard. Select the
My Emoji stickers you want to delete and tap Delete.
Capturing photos or videos with My Emoji
Create fun photos or videos with My Emoji using various shooting modes.
Basic
1
2
Mask
Launch the Camera app and tap AR Emoji.
Select a My Emoji you want to use.
My Emoji
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Apps and features
3
Select the mode you want to use.
•
•
4
(Basic): My Emoji mimics your expressions.
(Mask): My Emoji’s face appears over your face so it looks like you are wearing a
mask.
Tap
to take a photo, or swipe to the left on the preview screen and tap
video.
to record a
You can view and share the photos and videos that you have captured in Gallery.
Capturing photos or videos with character Emojis or stickers
Character Emojis mimic your expressions. You can also apply sticker effects that follow your
face.
1
2
Launch the Camera app and tap AR Emoji.
Select a character Emoji, or tap Stickers and select a sticker you want to use.
Stickers
Character Emoji
3
Tap
to take a photo, or swipe to the left on the preview screen and tap
video.
to record a
You can view and share the photos and videos that you have captured in Gallery.
109
Apps and features
Multi window
Introduction
Multi window lets you run two apps at the same time in the split screen view. You can also run
multiple apps at the same time in the pop-up view.
Some apps may not support this feature.
Split screen view
Pop-up view
Split screen view
1
2
Tap the Recents button to open the list of recently used apps.
Swipe to the left or right, tap an app’s icon, and then tap Open in split screen view.
The selected app will launch in the upper window.
110
Apps and features
3
On the lower window, swipe left or right to select another app to launch.
To launch apps not on the list of recently used apps, tap the Home button or Back button
and select an app.
Adjusting the window size
Drag the bar between the app windows up or down to adjust the size of the windows.
When you drag the bar between the app windows to the top or bottom edge of the screen,
the window will be maximised.
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Apps and features
Pop-up view
1
2
Tap the Recents button to open the list of recently used apps.
Swipe to the left or right, tap an app’s icon, and then tap Open in pop-up view.
The app screen will appear in the pop-up view.
Minimise the
window.
Maximise the
window.
Close the app.
Adjust the
transparency
level.
Moving pop-up windows
To move a pop-up window, tap the window’s toolbar and drag it to a new location.
112
Apps and features
Samsung Pay
Introduction
Register frequently used cards to Samsung Pay, a mobile payment service, to make payments
quickly and securely. Samsung Pay supports near field communication (NFC) to allow
payment through standard credit card readers.
You can view more information, such as cards that support this feature at
www.samsung.com/hk/samsungpay.
• To use this feature, you must sign in to your Samsung account and register your
biometric data. Refer to Samsung account and Fingerprint recognition for more
information.
• To register cards, the device must be connected to a Wi-Fi or mobile network.
• The procedures for the initial setup and card registration may vary depending on
the region or service provider.
113
Apps and features
Setting up Samsung Pay
When running this app for the first time or restart it after performing a data reset, follow the
on-screen instructions to complete the initial setup.
1
2
3
4
5
Launch the Samsung Pay app.
Sign in to your Samsung account.
Read and agree to the terms and conditions.
Register your fingerprint to use when making payments.
Create a PIN to use when making payments.
This PIN will be used to verify various actions in Samsung Pay, such as making
payments and unlocking the app.
Registering cards
You can easily register cards by capturing their images with the camera.
You can check the cards that support this feature from the Samsung Pay website
(www.samsung.com/hk/samsungpay).
Launch the Samsung Pay app, tap Add, and then follow the on-screen instructions to
complete your card registration.
114
Apps and features
Making payments
1
Tap and hold a card image at the bottom of the screen and drag it upwards.
2
On the cards list, swipe to the left or right and select a card to use.
Alternatively, launch the Samsung Pay app.
115
Apps and features
3
Scan your fingerprint.
4
Touch the back of your device to the card reader.
Alternatively, enter the payment PIN you set when setting up the Samsung Pay.
When the card reader recognises the card information, the payment will be processed.
• Payments may not be processed depending on your network connection.
• The verification method for payments may vary depending on the card readers.
Cancelling payments
You can cancel payments by visiting the place where you made them.
On the cards list, swipe to the left or right to select the card you used. Follow the on-screen
instructions to complete payment cancellation.
Samsung Health
Introduction
Samsung Health helps you manage your wellness and fitness. Set fitness goals, check your
progress, and keep track of your overall wellness and fitness. You can also compare your step
count records with other Samsung Health users, compete with your friends, and view health
tips.
Using Samsung Health
Launch the Samsung Health app. When running this app for the first time or restart it after
performing a data reset, follow the on-screen instructions to complete the setup.
116
Apps and features
To add items to the Samsung Health home screen, tap → Manage items, and then select
items.
View and manage trackers.
Monitor your health and fitness.
Compare your step count
records with other Samsung
Health users or compete with
your friends.
View health tips.
Together
Together allows you to set up step count goals and compete with your friends. You can
invite friends to walk together, set target step counts, compete in challenges, and view your
ranking.
On the Samsung Health home screen, tap Together.
117
Apps and features
Steps
The device counts the number of steps you take and measures the distance travelled.
On the Samsung Health home screen, tap the steps tracker.
Current step total
Target
• You may experience a brief delay while the steps tracker monitors your steps and
then displays your step count. You may also experience a brief delay before the
pop-up window indicates that your goal has been reached.
• If you use the steps tracker while travelling by car or train, vibration may affect your
step count.
• You can check your current steps on the notification panel. To turn off notifications,
on the Samsung Health home screen, tap → Settings → Notifications, and then
tap the Current steps switch under Ongoing to deactivate it. Alternatively, open
the notification panel, tap and hold the notification, and then tap the switch to
deactivate it.
118
Apps and features
Additional information
• Samsung Health is intended for fitness and wellness purposes only and is not intended
for use in the diagnosis of disease or other conditions, or in the cure, mitigation,
treatment, or prevention of disease.
• The available functions, features and addable applications for Samsung Health may vary
from country to country due to different local laws and regulations. You should check the
features and applications available in your specific region before use.
• The purpose for data collection is limited to providing the service that you have
requested, including providing additional information to enhance your wellness, sync
data, data analysis and statistics or to develop and provide better services. (But if you sign
in to your Samsung account from Samsung Health, your data may be saved on the server
for data backup purposes.) Personal information may be stored until the completion of
such purposes. You can delete personal data stored by Samsung Health by using the
Erase personal data option in the Settings menu. To delete any data you have shared with
social networks or transferred to storage devices, you must delete them separately.
• You may share and/or sync your data with additional Samsung services or compatible
third party services that you select, as well as with any of your other connected devices.
Access to Samsung Health information by such additional services or third party devices
will only be permitted with your express approval.
• You assume full responsibility for the inappropriate use of data shared on social networks
or transmitted to others. Use caution when sharing your personal data with others.
• If you use a wireless connection, such as Bluetooth, the device may be affected by
electronic interference from other devices. Avoid using the device near other devices that
transmit radio waves.
• Please read Terms and Conditions and Privacy Policy of Samsung Health carefully before
using it.
119
Apps and features
Galaxy Wearable
Galaxy Wearable is an app that allows you to manage your wearable devices. When you
connect your device to the wearable device, you can customise the wearable device’s settings
and apps.
Launch the Galaxy Wearable app.
Tap Start the journey to connect your device to the wearable device. Follow the on-screen
instructions to finish the setup. Refer to the wearable device’s user manual for more
information about how to connect and use the wearable device with your device.
Samsung Members
Samsung Members offers support services to customers, such as device problem diagnosis,
and lets users submit questions and error reports. You can also share information with others
in the Galaxy users’ community or view the latest Galaxy news and tips. Samsung Members
can help you solve any problems you might encounter while using your device.
To submit your feedback or post your comments, you must sign in to your Samsung
account. Refer to Samsung account for more information.
120
Apps and features
Samsung Notes
Create notes by entering text from the keyboard or by handwriting or drawing on the screen.
You can also insert images or voice recordings into your notes.
Creating notes
1
2
Launch the Samsung Notes app and tap
.
Select an input method from the toolbar at the top of the screen and compose a note.
Enter text using the keyboard.
Insert an image or a voice
recording.
Write or draw with pens.
Paint with brushes.
3
When you are finished composing the note, tap Save.
Deleting notes
1
2
3
Launch the Samsung Notes app.
Tap and hold a note to delete.
To delete multiple notes, tick more notes to delete.
Tap Delete.
121
Apps and features
Calendar
Manage your schedule by entering upcoming events or reminders in your planner.
Creating events
1
2
Launch the Calendar app and tap
or double-tap a date.
If the date already has saved events or tasks in it, tap the date and tap
.
Enter event details.
Select a sticker to display with
the event.
Enter a title.
Change the event's colour.
Set the duration.
Select a calendar to save the
event to.
Set an alarm.
Enter the location.
Add a note.
Add more details.
3
Tap Save to save the event.
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Apps and features
Creating reminders
You can create tasks as reminders and receive notifications at the preset time or location for
each reminder. Launch the Calendar app and tap → Reminder. The Reminder app will
launch. Refer to Reminder for more information.
Syncing events with your accounts
1
2
Launch the Settings app, tap Accounts and backup → Accounts, and then select the
account to sync with.
Tap Sync account and tap the Calendar switch to activate it.
For the Samsung account, tap → Sync settings and tap the Calendar switch to activate
it.
To add accounts to sync with, launch the Calendar app and tap → → Add new
account. Then, select an account to sync with and sign in. When an account is added, it will
appear on the list.
Voice Recorder
Introduction
Use different recording modes for various situations. The device can convert your voice to text
and distinguish between sound sources.
Making voice recordings
1
Launch the Voice Recorder app.
123
Apps and features
2
Tap
• Tap
to start recording. Speak into the microphone.
to pause recording.
• While making a voice recording, tap BOOKMARK to insert a bookmark.
Change the recording mode.
Start recording.
3
4
Tap
to finish recording.
Enter a file name and tap Save.
Changing the recording mode
Launch the Voice Recorder app.
Select a mode from the top of the voice recorder screen.
• Standard: This is the normal recording mode.
• Speech-to-text: The device records your voice and simultaneously converts it to
on-screen text. For best results, keep the device near your mouth and speak loudly and
clearly in a quiet place.
If the voice memo system language does not match the language you are
speaking, the device will not recognise your voice. Before using this feature, tap
the current language to set the voice memo system language.
124
Apps and features
My Files
Access and manage various files stored in the device or in other locations, such as cloud
storage services.
Launch the My Files app.
View files that are stored in each storage.
To check for unnecessary data and free up the device’s storage, tap → Storage analysis.
To search for files or folders, tap
.
Clock
Introduction
Set alarms, check the current time in many cities around the world, time an event, or set a
specific duration.
Alarm
Launch the Clock app and tap Alarm.
Setting alarms
Tap in the alarms list, set an alarm time, select the days on which the alarm will repeat, set
other various alarm options, and then tap Save.
To open the keypad to enter an alarm time, tap the time input field.
To activate or deactivate alarms, tap the switch next to the alarm in the alarms list.
Stopping alarms
Tap Dismiss to stop an alarm. If you have previously enabled the snooze option, tap Snooze
to repeat the alarm after a specified length of time.
Deleting alarms
Tap and hold an alarm, tick alarms to delete, and then tap Delete.
125
Apps and features
World clock
Launch the Clock app and tap World clock.
Creating clocks
Tap
, enter a city name or select a city from the map, and then tap Add.
To use the time zone converter, tap → Time zone converter.
Deleting clocks
Tap and hold a clock, tick clocks to delete, and then tap Delete.
Stopwatch
1
2
3
Launch the Clock app and tap Stopwatch.
Tap Start to time an event.
To record lap times while timing an event, tap Lap.
Tap Stop to stop timing.
• To restart the timing, tap Resume.
• To clear lap times, tap Reset.
Timer
1
Launch the Clock app and tap Timer.
To add a frequently used timer, tap
2
Set the duration and tap Start.
3
Tap Dismiss when the timer goes off.
, set the duration and name, and then tap Add.
To open the keypad to enter the duration, tap the duration input field.
126
Apps and features
Calculator
Perform simple or complex calculations.
Launch the Calculator app.
•
: View the calculation history. To clear the history, tap Clear history. To close the
calculation history panel, tap .
•
: Use the unit conversion tool. You can convert various values, such as area, length, or
temperature, into other units.
•
: Display the scientific calculator.
Radio
Listening to the FM radio
Launch the Radio app.
Before you use this app, you must connect an earphone, which serves as the radio antenna.
The FM radio scans and saves available stations automatically when running for the
first time.
Select the radio station you want from the stations list.
Scan and save available stations
automatically.
Enter radio station frequency
manually.
Access additional options.
Record audio from the FM radio.
Add the current radio station to
the favourites list.
Turn the FM radio on or off.
Search for an available radio
station.
Fine-tune the frequency.
View the list of favourite stations.
View the list of available stations.
127
Apps and features
Scanning radio stations
Launch the Radio app.
Tap Scan. The FM radio scans and saves available stations automatically.
Select the radio station you want from the stations list.
Game Launcher
Introduction
Game Launcher gathers your games downloaded from Play Store and Galaxy Store into one
place for easy access. You can set the device to game mode to play games more easily.
Access additional options.
Downloaded apps
View your gameplay
information.
Open games with or without
sound.
Change the performance mode.
View more games and install
them.
128
Apps and features
Using Game Launcher
1
Launch the Game Launcher app.
If Game Launcher does not appear, launch the Settings app, tap Advanced features,
and then tap the Game Launcher switch to activate it.
2
Tap a game from the games list.
To find more games, drag the screen upwards.
Games downloaded from Play Store and Galaxy Store will be automatically shown
on the game launcher screen. If you cannot see your games, tap → Add apps.
Removing a game from Game Launcher
Tap and hold a game and tap Remove from Game Launcher.
Changing the performance mode
You can change the game performance mode.
Launch the Game Launcher app, tap
, and then drag the bar to select the mode you want.
• Focus on power saving: This saves battery power while playing games.
• Balanced: This balances the performance and the battery usage time.
• Focus on performance: This focuses on giving you the best possible performance while
playing games.
To change the settings for each game, tap the Individual game settings switch to activate it.
Battery power efficiency may vary by game.
129
Apps and features
Using Game Tools
You can use various options on the Game Tools panel while playing a game. To open the
on the navigation bar. If the navigation bar is hidden, drag upwards
Game Tools panel, tap
from the bottom of the screen to show it.
Available options may vary depending on the game.
• Calls and notifications: Set how to display incoming calls and notifications during
games. Refer to Setting how to display incoming calls and notifications during games for
more information.
• Block during game: Lock some features during games.
• Advanced game features: Set additional features.
• Navigation button lock: Hide the buttons on the navigation bar. To display the buttons,
on the navigation bar.
tap
• Screen touch lock: Lock the touchscreen while the game is being played. To unlock the
touchscreen, drag the lock icon in any direction.
• Screenshot: Capture screenshots.
• Record: Record your game sessions. To stop recording, tap
on the navigation bar.
Setting how to display incoming calls and notifications during games
You can enjoy your games without being disturbed even when you receive a call or
notification.
Tap
→ Calls and notifications and select an option to activate it.
• Minimised caller notifications: A small notification will appear at the top of the screen
when you receive a call during games.
• Don’t display notifications: Only display notifications from some apps or emergency
notifications during games.
Launching apps in pop-up windows while playing games
You can launch apps in pop-up windows while playing a game.
Tap
and select an app from the apps list.
To edit the apps list, tap .
130
Apps and features
Kids Home
Introduction
You can restrict children’s access to certain apps, set their usage times, and configure settings
to provide a fun and safe environment for children when they use the device.
Starting Kids Home
When starting Kids Home for the first time or after performing a data reset, follow the
on-screen instructions to complete the setup.
1
2
3
Open the notification panel, swipe downwards on the notification panel, and then tap
(Kids Home) to activate it.
Read the Kids Home intro page and tap Next.
Create a PIN to use when using Kids Home.
If you have already set the screen lock method on your device, you can use the same lock
method for Kids Home without creating a new PIN.
The Kids Home screen will appear.
Your preset screen lock method or your created PIN will be used when activating the
Parental control feature or closing Kids Home.
131
Apps and features
Using Kids Home
Open the notification panel, swipe downwards on the notification panel, and then tap
(Kids Home) to activate it. The Kids Home screen will appear.
On the Kids Home screen, select the app you want to use.
Access additional options.
Available apps
Kids Phone
Kids Gallery
Kids Camera
Using parental control features
You can configure the settings for Kids Home and view the usage history.
On the Kids Home screen, tap → Parental control and enter your unlock code.
• Kid’s name: Manage your child’s profile.
• Set daily playtime: Restrict the usage time for Kids Home.
• Daily usage: View the daily usage time of Kids Home.
• Activity: View the activity history of Kids Home.
• Frequently contacted: View the frequently used contacts in Kids Home.
• My kid’s creations: View the works created from the apps in Kids Home.
• Allowed content: Check the apps or content supported by Kids Home and add them.
132
Apps and features
Closing Kids Home
To close Kids Home, tap the Back button or tap → Close Kids Home, and then enter your
unlock code.
SmartThings
Introduction
Connect to nearby devices, such as Bluetooth headsets or other smartphones, easily and
quickly. You can also control and manage TVs, home appliances, and Internet of Things (IoT)
products with your smartphone.
You can add and manage devices by location and room. For example, add ‘home’ as a location
and manage devices by room, such as the living room and bedroom.
• Connecting with nearby devices: Connect with nearby devices, such as Bluetooth
headsets or wearable devices, easily and quickly.
• Registering and controlling home appliances, TVs, and IoT products: Register
smart refrigerators, washers, air conditioners, air purifiers, TVs, and Internet of Things
(IoT) products on your smartphone, and view their status or control them from your
smartphone’s screen.
• Receiving notification: Receive notifications from connected devices on your
smartphone. For example, when the laundry is finished, you can receive a notification on
your smartphone.
• To use SmartThings, your smartphone and other devices must be connected to a
Wi-Fi or mobile network.
• To fully use SmartThings, you must sign in to your Samsung account.
• The devices you can connect may vary depending on the region or service
provider.
• Available features may differ depending on the connected device.
• Connected devices’ own errors or defects are not covered by the Samsung
warranty. When errors or defects occur on the connected devices, contact the
device’s manufacturer.
133
Apps and features
Connecting to nearby devices
Connect to nearby devices, such as Bluetooth headsets, easily and quickly.
Connection methods may vary depending on the type of connected devices or the
shared content.
1
2
3
4
Launch the SmartThings app.
Tap Add device or tap
→ Add device.
Tap Auto detect.
Select a device from the list and connect to it by following the on-screen instructions.
Using home appliances, TVs, and IoT products
View the status of your smart appliances, TVs, and IoT products from your smartphone’s
screen. You can group devices by location and add rules to control the devices easily and
conveniently.
Connecting devices
1
2
3
4
Launch the SmartThings app.
Tap Add device or tap
→ Add device.
Select a device type.
Or, tap Auto detect or
to search for devices.
Follow the on-screen instructions to connect devices.
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Apps and features
Viewing and controlling connected devices
You can view and control the devices. For example, you can check the ingredients in your
refrigerator or adjust the TV volume.
1
2
Launch the SmartThings app.
The list of connected devices will appear.
View the status of devices on the list.
To control the devices, select a device. When the device controller supplied with the
selected device is downloaded, you can control the device.
Adding devices and scenes by locations
Add devices by locations, view the list of devices in a same location, and control them. You
can also add a scene to a location to control multiple devices at the same time.
Adding locations
1
2
Launch the SmartThings app and tap
→
→ Add new location.
Enter the location name.
• To set a location, tap Geolocation to select a location on the map and tap Done.
• To add rooms to the location, tap Rooms, tick rooms you want to add, and then tap
Done.
3
Tap Done.
Your location will be added.
To add devices to the location, tap Add device or tap
on-screen instructions to register devices.
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→ Add device and follow the
Apps and features
Adding scenes
Add a scene and register devices to it to control multiple devices at the same time with a
single tap of a button or with a voice command.
1
2
3
4
5
6
Launch the SmartThings app.
Tap
→
Tap
→ Add scene.
and select a location.
Enter the scene name.
Tap
under Add actions to add actions to perform.
Tap Save.
Adding automations
You can also set an automation to operate devices automatically depending on the preset
time, the status of devices, and more.
For example, add an automation to turn on the audio automatically every day at 7:00 AM.
1
2
3
4
5
6
Launch the SmartThings app.
Tap
→
Tap
→ Add automation.
Tap
under If and set the activation conditions for the automation.
Tap
under Then and set actions to perform.
and select a location.
Tap Save.
Receiving notifications
You can receive notifications from connected devices on your smartphone. For example,
when the laundry is finished, you can receive a notification on your smartphone.
To set devices to receive notifications, launch the SmartThings app, tap
Notifications, and then tap the switches next to the devices you want.
136
→
→
Apps and features
Sharing content
Share content by using various sharing options. The following actions are an example of
sharing images.
You may incur additional charges when sharing files via the mobile network.
1
2
Launch the Gallery app and select an image.
Tap
and select a sharing method, such as message and email.
When you have a communication or sharing history, the people you contacted
will appear on the sharing options panel. To directly share content with them via
the corresponding app, select a person’s icon. If the feature is not activated, launch
the Settings app, tap Advanced features, and then tap the Direct share switch to
activate it.
Using additional features
• Share large files: Share large files. Upload files to the Samsung storage server and share
them with others via a Web link. To use this feature, your phone number must be verified.
• Smart View: Share content with nearby devices via Wi-Fi Direct or Bluetooth, or with
SmartThings supported devices. You can also view your device’s displayed content on a
large screen by connecting your device to a screen mirroring-enabled TV or monitor.
When the image is sent to the recipients’ devices, a notification will appear on their devices.
Tap the notification to view or download the image.
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Apps and features
Google apps
Google provides entertainment, social network, and business apps. You may require a Google
account to access some apps.
To view more app information, access each app’s help menu.
Some apps may not be available or may be labelled differently depending on the
region or service provider.
Google
Search quickly for items on the Internet or your device.
Chrome
Search for information and browse webpages.
Gmail
Send or receive emails via the Google Mail service.
Maps
Find your location on the map, search the world map, and view location information for
various places around you.
YouTube
Watch or create videos and share them with others.
Drive
Store your content on the cloud, access it from anywhere, and share it with others.
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Apps and features
Play Music
Discover, listen to, and share music on your device. You can upload music collections stored
on your device to the cloud and access them later.
Play Movies & TV
Purchase or rent videos, such as movies and TV programmes, from Play Store.
Duo
Make a simple video call.
Photos
Search for, manage, and edit all your photos and videos from various sources in one place.
139
Settings
Introduction
Customise device settings. You can make your device more personalised by configuring
various setting options.
Launch the Settings app.
To search for settings by entering keywords, tap
.
Connections
Options
Change settings for various connections, such as the Wi-Fi feature and Bluetooth.
On the Settings screen, tap Connections.
• Wi-Fi: Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or
other network devices. Refer to Wi-Fi for more information.
• Bluetooth: Use Bluetooth to exchange data or media files with other Bluetooth-enabled
devices. Refer to Bluetooth for more information.
• Phone visibility: Allow other devices to find your device to share content with you. When
this feature is activated, your device will be visible to other devices when they search for
available devices.
• NFC and payment: Set the device to allow you to read near field communication (NFC)
tags that contain information about products. You can also use this feature to make
payments and buy tickets for transportation or events after downloading the required
apps. Refer to NFC and payment for more information.
• Flight mode: Set the device to disable all wireless functions on your device. You can use
only non-network services.
Follow the regulations provided by the airline and the instructions of aircraft
personnel. In cases where it is allowed to use the device, always use it in flight
mode.
140
Settings
• Mobile networks: Configure your mobile network settings.
• Data usage: Keep track of your data usage amount and customise the settings for the
limitation. Set the device to automatically disable the mobile data connection when the
amount of mobile data you have used reaches your specified limit.
You can also activate the data saver feature to prevent some apps running in the
background from sending or receiving data. Refer to Data saver for more information.
• SIM card manager: Activate your SIM or USIM cards and customise the SIM card settings.
Refer to SIM card manager for more information.
• Mobile Hotspot and Tethering: Use the device as a mobile hotspot to share the
device’s mobile data connection with other devices when the network connection is not
available. Connections can be made via Wi-Fi, USB, or Bluetooth. Refer to Mobile Hotspot
and Tethering for more information.
• Call & Message Continuity: Use your device’s calling and messaging features on other
devices signed in to your Samsung account.
This feature may not be available depending on the region or service provider.
• More connection settings: Customise settings to control other features. Refer to More
connection settings for more information.
Wi-Fi
Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other
network devices.
Connecting to a Wi-Fi network
1
2
On the Settings screen, tap Connections → Wi-Fi and tap the switch to activate it.
Select a network from the Wi-Fi networks list.
Networks that require a password appear with a lock icon. Enter the password and tap
Connect.
• Once the device connects to a Wi-Fi network, the device will reconnect to that
network each time it is available without requiring a password. To prevent the
device connecting to the network automatically, select it from the list of networks
and tap Forget.
• If you cannot connect to a Wi-Fi network properly, restart your device’s Wi-Fi feature
or the wireless router.
141
Settings
Wi-Fi Direct
Wi-Fi Direct connects devices directly via a Wi-Fi network without requiring an access point.
1
2
On the Settings screen, tap Connections → Wi-Fi and tap the switch to activate it.
Tap Wi-Fi Direct.
The detected devices are listed.
If the device you want to connect to is not in the list, request that the device turns on its
Wi-Fi Direct feature.
3
Select a device to connect to.
The devices will be connected when the other device accepts the Wi-Fi Direct connection
request.
Sending and receiving data
You can share data, such as contacts or media files, with other devices. The following actions
are an example of sending an image to another device.
1
2
3
Launch the Gallery app and select an image.
Tap
→ Wi-Fi Direct and select a device to transfer the image to.
Accept the Wi-Fi Direct connection request on the other device.
If the devices are already connected, the image will be sent to the other device without
the connection request procedure.
Ending the device connection
1
2
3
On the Settings screen, tap Connections → Wi-Fi.
Tap Wi-Fi Direct.
The device displays the connected devices in the list.
Tap the device name to disconnect the devices.
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Settings
Bluetooth
Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices.
• Samsung is not responsible for the loss, interception, or misuse of data sent or
received via Bluetooth.
• Always ensure that you share and receive data with devices that are trusted
and properly secured. If there are obstacles between the devices, the operating
distance may be reduced.
• Some devices, especially those that are not tested or approved by the Bluetooth
SIG, may be incompatible with your device.
• Do not use the Bluetooth feature for illegal purposes (for example, pirating copies
of files or illegally tapping communications for commercial purposes). Samsung is
not responsible for the repercussion of illegal use of the Bluetooth feature.
Pairing with other Bluetooth devices
1
On the Settings screen, tap Connections → Bluetooth and tap the switch to activate it.
2
Select a device to pair with.
The detected devices will be listed.
If the device you want to pair with is not on the list, set the device to enter Bluetooth
pairing mode. Refer to the other device’s user manuals.
Your device is visible to other devices while the Bluetooth settings screen is open.
3
Accept the Bluetooth connection request on your device to confirm.
The devices will be connected when the other device accepts the Bluetooth connection
request.
143
Settings
Sending and receiving data
Many apps support data transfer via Bluetooth. You can share data, such as contacts or media
files, with other Bluetooth devices. The following actions are an example of sending an image
to another device.
1
2
Launch the Gallery app and select an image.
Tap
→ Bluetooth and select a device to transfer the image to.
• If your device has paired with the device before, tap the device name without
confirming the auto-generated passkey.
• If the device you want to pair with is not in the list, request that the device turns on its
visibility option.
3
Accept the Bluetooth connection request on the other device.
Unpairing Bluetooth devices
1
2
3
On the Settings screen, tap Connections → Bluetooth.
The device displays the paired devices in the list.
Tap
next to the device name to unpair.
Tap Unpair.
NFC and payment
Your device allows you to read near field communication (NFC) tags that contain information
about products. You can also use this feature to make payments and buy tickets for
transportation or events after downloading the required apps.
The device contains a built-in NFC antenna. Handle the device carefully to avoid
damaging the NFC antenna.
144
Settings
Reading information from NFC tags
Use the NFC feature to read product information from NFC tags.
1
2
On the Settings screen, tap Connections and tap the NFC and payment switch to
activate it.
Place the NFC antenna area on the back of your device near an NFC tag.
The information from the tag appears.
Ensure that the device’s screen is turned on and unlocked. Otherwise, the device will
not read NFC tags or receive data.
Making payments with the NFC feature
Before you can use the NFC feature to make payments, you must register for the mobile
payment service. To register or get more information about the service, contact your service
provider.
1
2
On the Settings screen, tap Connections and tap the NFC and payment switch to
activate it.
Touch the NFC antenna area on the back of your device to the NFC card reader.
To set the default payment app, open the Settings screen and tap Connections → NFC and
payment → Tap and pay → PAYMENT, and then select an app.
The payment services list may not include all available payment apps.
145
Settings
Sending data with the NFC feature
Transfer data, such as images or contacts, with other devices by touching your device’s NFC
antenna to the other device’s NFC antenna.
1
2
3
4
On the Settings screen, tap Connections → NFC and payment and tap the switch to
activate it.
Tap the Android Beam switch to activate it.
Select an item and touch the other device’s NFC antenna to your device’s NFC antenna.
When Touch to beam. appears on the screen, tap your device’s screen to send the item.
If both devices try to send data simultaneously, the file transfer may fail.
146
Settings
Data saver
Reduce your data usage by preventing some apps running in the background from sending
or receiving data.
On the Settings screen, tap Connections → Data usage → Data saver and tap the switch to
activate it.
When the data saver feature is activated, the
icon will appear on the status bar.
Data saver feature activated
To select apps to use data without restriction, tap Allow app while Data saver on and
select apps.
SIM card manager
Activate your SIM or USIM cards and customise the SIM card settings. Refer to Using dual SIM
or USIM cards for more information.
On the Settings screen, tap Connections → SIM card manager.
• Calls: Select a SIM or USIM card for voice calls.
• Text messages: Select a SIM or USIM card for messaging.
• Mobile data: Select a SIM or USIM card for data services.
• Confirm SIM card for calls: Set the device to ask which SIM or USIM card to use for the
next call when you make a call without using your preferred SIM or USIM card for calls.
• Dual SIM always on: Set the device to allow incoming calls from the other SIM or USIM
card during a call.
When this feature is enabled, you may incur additional charges for call forwarding
depending on the region or service provider.
147
Settings
Mobile Hotspot and Tethering
Use the device as a mobile hotspot to share the device’s mobile data connection with other
devices when the network connection is not available. Connections can be made via Wi-Fi,
USB, or Bluetooth.
On the Settings screen, tap Connections → Mobile Hotspot and Tethering.
You may incur additional charges when using this feature.
• Mobile Hotspot: Use the mobile hotspot to share the device’s mobile data connection
with computers or other devices.
• Bluetooth tethering: Use Bluetooth tethering to share the device’s mobile data
connection with computers or other devices via Bluetooth.
• USB tethering: Use USB tethering to share the device’s mobile data connection with
a computer via USB. When connected to a computer, the device is used as a wireless
modem for the computer.
Using the mobile hotspot
Use your device as a mobile hotspot to share your device’s mobile data connection with other
devices.
1
2
On the Settings screen, tap Connections → Mobile Hotspot and Tethering → Mobile
Hotspot.
Tap the switch to activate it.
The icon appears on the status bar. Other devices can find your device in the Wi-Fi
networks list.
To set a password for the mobile hotspot, tap → Configure Mobile Hotspot and select
the level of security. Then, enter a password and tap Save.
148
Settings
3
On the other device’s screen, search for and select your device from the Wi-Fi networks
list.
• If the mobile hotspot is not found, on your device, tap → Configure Mobile
Hotspot, tick Show advanced options, and then deselect Hide my device and
Use 5 GHz band when available.
• If the other device cannot connect to the mobile hotspot, on your device, tap →
Allowed devices and tap the Allowed devices only switch to deactivate it.
4
On the connected device, use the device’s mobile data connection to access the Internet.
More connection settings
Customise settings to control other connection features.
On the Settings screen, tap Connections → More connection settings.
• Nearby device scanning: Set the device to scan for nearby devices to connect to.
• Printing: Configure settings for printer plug-ins installed on the device. You can search
for available printers or add one manually to print files. Refer to Printing for more
information.
• MirrorLink: Use the MirrorLink feature to control your device’s MirrorLink apps on the
vehicle’s head unit monitor. Refer to MirrorLink for more information.
• VPN: Set up virtual networks (VPNs) on your device to connect to a school or company’s
private network.
• Private DNS: Set the device to use the security enhanced private DNS.
• Ethernet: When you connect an Ethernet adaptor, you can use a wired network and
configure network settings.
149
Settings
Printing
Configure settings for printer plug-ins installed on the device. You can connect the device to a
printer via Wi-Fi or Wi-Fi Direct, and print images or documents.
Some printers may not be compatible with the device.
Adding printer plug-ins
Add printer plug-ins for printers you want to connect the device to.
1
2
3
4
5
On the Settings screen, tap Connections → More connection settings → Printing →
Download plugin.
Search for a printer plug-in in Play Store.
Select a printer plug-in and install it.
Select the installed printer plug-in.
The device will automatically search for printers that are connected to the same Wi-Fi
network as your device.
Select a printer to add.
To add printers manually, tap → Add printer.
Printing content
While viewing content, such as images or documents, access the options list, tap Print →
→ All printers..., and then select a printer.
Printing methods may vary depending on the content type.
150
Settings
MirrorLink
You can display your device’s screen on the vehicle’s head unit monitor.
Connect your device to a vehicle to control your device’s MirrorLink apps on the vehicle’s
head unit monitor.
On the Settings screen, tap Connections → More connection settings → MirrorLink.
Your device is compatible with vehicles that support MirrorLink version 1.1 or higher.
Connecting your device to a vehicle via MirrorLink
When using this feature for the first time, connect the device to a Wi-Fi or mobile network.
1
Pair your device with a vehicle via Bluetooth.
2
Connect your device to the vehicle using a USB cable.
Refer to Pairing with other Bluetooth devices for more information.
When they are connected, access your device’s MirrorLink apps on the head unit monitor.
Ending the MirrorLink connection
Unplug the USB cable from your device and the vehicle.
151
Settings
Sounds and vibration
Options
Change settings for various sounds on the device.
On the Settings screen, tap Sounds and vibration.
• Sound mode: Set the device to use sound mode, vibration mode, or silent mode.
• Vibrate while ringing: Set the device to vibrate and play a ringtone for incoming calls.
• Ringtone: Change the call ringtone.
• Vibration pattern: Select a vibration pattern.
• Notification sounds: Change the notification sound.
• Volume: Adjust the volume level for call ringtones, music and videos, system sounds, and
notifications.
• Vibration intensity: Adjust the force of the vibration notification.
• Use Volume keys for media: Set the device to adjust the media volume level when you
press the Volume key.
• System sounds and vibration: Set the device to sound for actions, such as turning the
screen on or off or controlling the touchscreen.
• Advanced sound settings: Optimise the settings for when media is being played. Refer
to Dolby Atmos (surround sound) or Separate app sound for more information.
Dolby Atmos (surround sound)
Select a surround sound mode optimised for various types of audio, such as movies, music,
and voice. With Dolby Atmos, you can experience moving audio sounds that flows all around
you.
On the Settings screen, tap Sounds and vibration → Advanced sound settings → Sound
quality and effects → Dolby Atmos, tap the switch to activate it, and then select a mode.
Before you use this feature, you must connect an earphone.
152
Settings
Separate app sound
Set the device to play media sound from a specific app on the connected Bluetooth speaker
or headset separate from the sound of other apps.
For example, you can listen to the Navigation app through your device’s speaker while
listening to playback from the Music app through the vehicle’s Bluetooth speaker.
1
2
3
On the Settings screen, tap Sounds and vibration → Advanced sound settings →
Separate app sound and tap the switch to activate it.
Select an app to play media sounds separately and tap the Back button.
Select a device for playing the selected app’s media sound.
Notifications
Change the notification settings.
On the Settings screen, tap Notifications.
• App icon badges: Change the settings for app icon badges.
• Do not disturb: Set the device to mute incoming calls, notification sounds, and media,
except for allowed exceptions.
• Status bar: Set the device to display only three recent notifications and whether to show
the remaining battery level in percentage on the status bar.
• Recently sent: View the apps that received recent notifications and change the
notification settings. To customise notification settings for more apps, tap See all →
→ All and select an app from the apps list.
153
Settings
Display
Options
Change the display and the Home screen settings.
On the Settings screen, tap Display.
• Brightness: Adjust the brightness of the display.
• Adaptive brightness: Set the device to keep track of your brightness adjustments and
apply them automatically in similar lighting conditions.
• Night mode: Reduce eye strain by applying the dark theme when using the device at
night or in a dark place. Refer to Night mode for more information.
• Font size and style: Change the font size and style.
• Screen zoom: Change the screen zoom setting.
• Full screen apps: Select apps to use with the full screen aspect ratio.
• Screen timeout: Set the length of time the device waits before turning off the display’s
backlight.
• Home screen: Change the size of the grid to display more or fewer items on the Home
screen and more.
• Easy mode: Switch to easy mode to display larger icons and apply a simpler layout to the
Home screen.
• Navigation bar: Change the navigation bar settings. Refer to Navigation bar (soft
buttons) for more information.
• Touch sensitivity: Increase the touch sensitivity of the screen for use with screen
protectors.
• Screen saver: Set the device to launch a screensaver when the device is charging. Refer
to Screen saver for more information.
154
Settings
Night mode
Reduce eye strain by applying the dark theme when using the device at night or in a dark
place.
• The dark theme may not be applied in some apps.
• You can quickly activate or deactivate night mode on the notification panel. Open
the notification panel, swipe downwards on the notification panel, and then tap
(Night mode).
1
2
On the Settings screen, tap Display → Night mode and tap the Turn on now switch to
activate it.
To set the schedule to apply night mode to the screen, tap the Turn on as scheduled
switch to activate it and select an option.
• Sunset to sunrise: Set the device to turn on night mode at night and turn it off in the
morning based on your current location.
• Custom schedule: Set a specific time to turn on and off night mode.
Screen saver
You can set to display images as a screensaver when the screen turns off automatically. The
screensaver will be displayed when the device is charging.
1
2
3
4
On the Settings screen, tap Display → Screen saver and tap the switch to activate it.
Select an option.
If you select Photo frame, a slideshow with selected images will start. If you select Photo
Table, selected images will appear as small cards and overlap.
Tap
to select albums for displaying images.
When you are finished, tap the Back button.
To preview the selected option, tap Preview.
When you tap the screen while your screensaver is displayed, the screen will turn on.
155
Settings
Wallpapers and themes
Change the wallpaper settings for the Home screen and the locked screen or apply various
themes to the device.
On the Settings screen, tap Wallpapers and themes.
• Wallpapers: Change the wallpaper settings for the Home screen and the locked screen.
• Themes: Change the device’s theme.
• Icons: Change the icon style.
Lock screen
Options
Change the settings for the locked screen.
On the Settings screen, tap Lock screen.
The available options may vary depending on the screen lock method selected.
• Screen lock type: Change the screen lock method.
• Smart Lock: Set the device to unlock itself when trusted locations or devices are
detected. Refer to Smart Lock for more information.
• Secure lock settings: Change screen lock settings for the selected lock method.
• Clock style: Change the type and colour of the clock on the locked screen.
• Roaming clock: Change the clock to show both the local and home time zones on the
locked screen when roaming.
• FaceWidgets: Change the settings of the items displayed on the locked screen.
• Contact information: Set the device to show contact information, such as your email
address, on the locked screen.
• Notifications: Set how to show notifications on the locked screen.
• App shortcuts: Select apps to display shortcuts to them on the locked screen.
• About Lock screen: View the Locked screen version and legal information.
156
Settings
Smart Lock
You can set the device to unlock itself and remain unlocked when trusted locations or devices
are detected.
For example, if you have set your home as a trusted location, when you get home your device
will detect the location and automatically unlock itself.
• This feature will be available to use after you set a screen lock method.
• If you do not use your device for four hours or when you turn on the device, you
must unlock the screen using the pattern, PIN, or password you set.
1
2
3
On the Settings screen, tap Lock screen → Smart Lock.
Unlock the screen using the preset screen lock method.
Select an option and follow the on-screen instructions to complete the setting.
Biometrics and security
Options
Change the settings for securing the device.
On the Settings screen, tap Biometrics and security.
• Face recognition: Set the device to unlock the screen by recognising your face. Refer to
Face recognition for more information.
• Fingerprints: Register your fingerprints to unlock the screen. Refer to Fingerprint
recognition for more information.
• Biometrics preferences: Change the settings for biometric data.
• Google Play Protect: Set the device to check for harmful apps and behaviour and warn
about potential harm and remove them.
157
Settings
• Find My Mobile: Activate or deactivate the Find My Mobile feature. Access the Find My
Mobile website (findmymobile.samsung.com) to track and control your lost or stolen
device.
You can also allow the Google location service to provide more accurate information
about the location of your device.
• Security update: View the version of your device’s software and check for updates.
• Samsung Pass: Verify your identity easily and securely via your biometric data. Refer to
Samsung Pass for more information.
• Install unknown apps: Set the device to allow the installation of apps from unknown
sources.
• Secure Folder: Create a secure folder to protect your private content and apps from
others. Refer to Secure Folder for more information.
• Encrypt SD card: Set the device to encrypt files on a memory card.
If you reset your device to the factory defaults with this setting enabled, the device
will not be able to read your encrypted files. Disable this setting before resetting the
device.
• Other security settings: Configure additional security settings.
• Location: Change settings for location information permissions.
• App permissions: View the list of features and apps that have permission to use them.
You can also edit the permission settings.
• Send diagnostic data: Set the device to automatically send the device’s diagnostic and
usage information to Samsung.
• Receive marketing information: Set whether to receive Samsung marketing
information, such as special offers, membership benefits, and newsletters.
158
Settings
Face recognition
You can set the device to unlock the screen by recognising your face.
• If you use your face as a screen lock method, your face cannot be used to unlock
the screen for the first time after turning on the device. To use the device, you must
unlock the screen using the pattern, PIN, or password you set when registering the
face. Be careful not to forget your pattern, PIN, or password.
• If you change the screen lock method to Swipe or None, which are not secure, all
of your biometric data will be deleted. If you want to use your biometric data in
apps or features, you must register your biometric data again.
Precautions for using face recognition
Before using the face recognition to unlock your device, keep the following precautions in
mind.
• Your device could be unlocked by someone or something that looks like your image.
• Face recognition is less secure than Pattern, PIN, or Password.
For better face recognition
Consider the following when using face recognition:
• Consider the conditions when registering, such as wearing glasses, hats, masks, beards, or
heavy makeup
• Ensure that you are in a well-lit area and that the camera lens is clean when registering
• Ensure your image is not blurry for better match results
159
Settings
Registering your face
For better face registration, register your face indoors and out of direct sunlight.
1
2
On the Settings screen, tap Biometrics and security → Face recognition.
Unlock the screen using the preset screen lock method.
If you have not set a screen lock method, create one.
3
4
5
Select whether you are wearing glasses or not and tap Continue.
6
Position your face inside the frame on the screen.
Read the on-screen instructions and tap Continue.
Hold the device with the screen facing towards you and look at the screen.
The camera will scan your face.
When the useful face recognition screen appears, turn on a switch to activate a feature
and tap OK.
If unlocking the screen with your face is not working properly, tap Remove face data
to remove your registered face and register your face again.
160
Settings
Deleting the registered face data
You can delete face data that you have registered.
1
2
3
On the Settings screen, tap Biometrics and security → Face recognition.
Unlock the screen using the preset screen lock method.
Tap Remove face data → Remove.
Once the registered face is deleted, all the related features will also be deactivated.
Unlocking the screen with your face
You can unlock the screen with your face instead of using a pattern, PIN, or password.
1
2
3
On the Settings screen, tap Biometrics and security → Face recognition.
Unlock the screen using the preset screen lock method.
Tap the Face unlock switch to activate it.
• If you want to set the device to unlock the screen without swiping on the
locked screen after recognising your face, tap the Stay on Lock screen switch to
deactivate it.
• If you want to reduce the possibility of recognising faces in photos or videos,
tap the Faster recognition switch to deactivate it. This may decrease the face
recognition speed.
• If you want to increase the recognition rate in a dark place, tap the Brighten screen
switch to activate it.
4
On the locked screen, look at the screen.
When your face is recognised, you can unlock the screen without using any additional
screen lock method. If your face is not recognised, use the preset screen lock method.
161
Settings
Fingerprint recognition
In order for fingerprint recognition to function, your fingerprint information needs to be
registered and stored in your device. After registering, you can set the device to use your
fingerprint for the features below:
• Screen lock
• Secure Folder
• This feature may not be available depending on the region or service provider.
• Fingerprint recognition uses the unique characteristics of each fingerprint to
enhance the security of your device. The likelihood of the fingerprint sensor
confusing two different fingerprints is very low. However, in rare cases where
separate fingerprints are very similar the sensor may recognise them as identical.
• If you use your fingerprint as a screen lock method, your fingerprint cannot be
used to unlock the screen for the first time after turning on the device. To use
the device, you must unlock the screen using the pattern, PIN, or password you
set when registering the fingerprint. Be careful not to forget your pattern, PIN, or
password.
• If your fingerprint is not recognised, unlock the device using the pattern, PIN,
or password you set when registering the fingerprint, and then re-register your
fingerprints. If your pattern, PIN, or password is forgotten, you will not be able to
use the device if you do not reset it. Samsung is not responsible for any data loss or
inconvenience caused by forgotten unlock codes.
• If you change the screen lock method to Swipe or None, which are not secure, all
of your biometric data will be deleted. If you want to use your biometric data in
apps or features, you must register your biometric data again.
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For better fingerprint recognition
When you scan your fingerprints on the device, be aware of the following conditions that
may affect the feature’s performance:
• The device may not recognise fingerprints that are affected by wrinkles or scars.
• The device may not recognise fingerprints from small or thin fingers.
• To improve recognition performance, register fingerprints of the hand used most often to
perform tasks on the device.
• Your device has a built-in fingerprint recognition sensor. Ensure that the fingerprint
recognition sensor is not scratched or damaged by metal objects, such as coins, keys, and
necklaces.
• Covering the fingerprint recognition sensor with protective films, stickers, or other
accessories may decrease the fingerprint recognition rate. If the fingerprint recognition
sensor is initially covered with a protective film, remove it before using the fingerprint
recognition sensor.
• If you bend your finger or use a fingertip, the device may not recognise your fingerprints.
Make sure to cover the entire fingerprint recognition sensor with your finger.
• In dry environments, static electricity can build up in the device. Avoid using this feature
in dry environments or before using the feature, discharge static electricity by touching a
metal object.
Registering fingerprints
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2
On the Settings screen, tap Biometrics and security → Fingerprints.
Unlock the screen using the preset screen lock method.
If you have not set a screen lock method, create one.
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3
Swipe your finger downwards over the fingerprint recognition sensor.
Repeat this action until the fingerprint is registered.
4
When you are finished registering your fingerprints, tap Done.
Checking registered fingerprints
You can check whether your fingerprint is registered by placing your finger on the fingerprint
recognition sensor.
1
2
3
4
On the Settings screen, tap Biometrics and security → Fingerprints.
Unlock the screen using the preset screen lock method.
Tap Check added fingerprints.
Place your finger on the fingerprint recognition sensor.
The recognition result will be displayed.
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Deleting registered fingerprints
You can delete registered fingerprints.
1
2
3
On the Settings screen, tap Biometrics and security → Fingerprints.
Unlock the screen using the preset screen lock method.
Select a fingerprint to delete and tap Remove → Remove.
Using fingerprints with Samsung Pay
You can use fingerprints with Samsung Pay to make payments quickly and securely. Refer to
Samsung Pay for more information.
Unlocking the screen with your fingerprints
You can unlock the screen with your fingerprint instead of using a pattern, PIN, or password.
1
2
3
4
On the Settings screen, tap Biometrics and security → Fingerprints.
Unlock the screen using the preset screen lock method.
Tap the Fingerprint unlock switch to activate it.
On the locked screen, place your finger on the fingerprint recognition sensor and scan
your fingerprint.
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Samsung Pass
Samsung Pass allows you to sign in to your Samsung account, websites, or apps more easily
and securely via your biometric data rather than entering your login information. Also,
Samsung Pass allows you to enter the personal information, such as your address or payment
card information, more easily and quickly via your registered biometric data.
Register your biometric data to Samsung Pass and set to sign in to supported websites or
apps using the data via Samsung Pass.
• To use this feature, your device must be connected to a Wi-Fi or mobile network.
• To use this feature, you must sign in to your Samsung account. Refer to Samsung
account for more information.
• The website sign-in feature is only available for websites that you access via the
Internet app. Some websites may not support this feature.
• Registered biometric data and saved payment card information are only saved to
your device and are not synced with other devices or servers.
Registering Samsung Pass
Before using Samsung Pass, register your biometric data to Samsung Pass.
1
2
3
4
5
On the Settings screen, tap Biometrics and security → Samsung Pass.
Tap Sign-in, enter your Samsung account ID and password, and then tap Sign in.
Agree to the terms and conditions of Samsung Pass.
Tap Fingerprints and register your fingerprints.
Refer to Fingerprint recognition for more information.
Scan your fingerprint and tap Next to complete the Samsung Pass registration.
• If the Add Samsung Pass to Home screen option is ticked, the Samsung Pass icon will
be added on the Home screen.
• If the Use Samsung Pass instead of Samsung account password option is ticked,
you can use your registered biometric data to verify your identity instead of entering
the Samsung account password.
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Verifying the Samsung account password
You can use your registered biometric data to verify your identity instead of entering your
Samsung account password when, for example, you purchase content from Galaxy Store.
1
2
3
On the Settings screen, tap Biometrics and security → Samsung Pass.
Unlock the screen using the preset screen lock method.
Tap → Settings → Samsung account, and then tap the Verify with Samsung Pass
switch to activate it.
Using Samsung Pass to sign in to websites
You can use Samsung Pass to easily sign in to websites that support ID and password autofill.
1
2
3
Open a website that you want to sign in to.
Enter your user name and password, and then tap the website’s sign in button.
When a pop-up window asking whether you want to save the sign-in information
appears, tick Sign in with Samsung Pass and tap Remember.
You can now use the biometric data you registered to Samsung Pass when signing in to
the website.
Using Samsung Pass to sign in to apps
You can use Samsung Pass to easily sign in to apps that support ID and password autofill.
1
2
3
Open an app that you want to sign in to.
Enter your user name and password, and then tap the app’s sign in button.
When a pop-up window asking whether you want to save the sign-in information
appears, tap Save.
You can now use the biometric data you registered to Samsung Pass when signing in to
the app.
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Managing sign-in information
View the list of websites and apps you have set to use Samsung Pass and manage your sign-in
information.
1
2
3
4
On the Settings screen, tap Biometrics and security → Samsung Pass.
Unlock the screen using the preset screen lock method.
Tap Sign-in and select a website or app from the list.
Tap Edit and modify your ID, password, and the website’s or app’s name.
To delete the website or app, tap Delete.
Using Samsung Pass with websites and apps
When using websites or apps that support Samsung Pass, you can easily sign in with
Samsung Pass.
To see the list of websites and apps that support Samsung Pass, on the Settings screen, tap
Biometrics and security → Samsung Pass, unlock the screen using your preset screen lock
method, and then tap → Partners. If there are no websites or apps that support Samsung
Pass, Partners will not appear.
• Available websites and apps may vary depending on the region or service provider.
• Samsung is not responsible for any loss or inconvenience caused by signing in to
websites or apps via Samsung Pass.
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Entering your personal information automatically
You can use Samsung Pass to easily enter your address or payment card information on apps
that support personal information autofill.
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2
3
4
On the Settings screen, tap Biometrics and security → Samsung Pass.
Unlock the screen using the preset screen lock method.
Tap Autofill forms and select Add address or Add card.
Enter the information and tap Save.
You can now use the biometric data you registered to Samsung Pass when entering the
personal information automatically on supported apps.
Deleting your Samsung Pass data
You can delete your biometric data, sign-in information, and app data registered to Samsung
Pass. Your agreement to the terms and conditions and your Samsung account will remain
active.
1
2
3
4
On the Settings screen, tap Biometrics and security → Samsung Pass.
Unlock the screen using the preset screen lock method.
Tap → Settings → Delete data.
Enter your Samsung account password and tap OK.
Your Samsung Pass data will be deleted.
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Settings
Secure Folder
Secure Folder protects your private content and apps, such as photos and contacts, from
being accessed by others. You can keep your private content and apps secure even when the
device is unlocked.
Secure Folder is a separate, secured storage area. The data in Secure Folder cannot be
transferred to other devices via unapproved sharing methods, such as USB or Wi-Fi
Direct. Attempting to customise the operating system or modifying software will
cause Secure Folder to be automatically locked and inaccessible. Before saving data in
Secure Folder, make sure to back up a copy of the data in another secure location.
To use Secure Folder, you must sign in to your Samsung account.
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Setting up Secure Folder
1
2
3
4
Launch the Settings app and tap Biometrics and security → Secure Folder.
Read and agree to the terms and conditions and tap Agree.
Enter your Samsung account ID and password and tap Sign in.
Select a lock method to use for Secure Folder and follow the on-screen instructions to
complete the setup.
To change the name or icon colour of Secure Folder, tap → Customise icon.
• When you launch the Secure Folder app, you must unlock the app using your
preset lock method.
• If you forget your Secure Folder unlock code, you can reset it using your Samsung
account. Tap the button at the bottom of the locked screen, and enter your
Samsung account password.
Setting auto lock for Secure Folder
Set the device to automatically lock Secure Folder when it is not being used.
1
2
Launch the Secure Folder app and tap → Settings → Auto lock Secure Folder.
Select a lock option.
To manually lock your Secure Folder, tap → Lock.
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Moving content to Secure Folder
Move content, such as photos and contacts, to Secure Folder. The following actions are an
example of moving an image from the default storage to Secure Folder.
1
2
3
Launch the Secure Folder app and tap Add files.
Tap Images, tick images to move, and then tap Done.
Tap Move.
The selected items will be deleted from the original folder and moved to Secure Folder.
To copy items, tap Copy.
The method for moving content may vary depending on the content type.
Moving content from Secure Folder
Move content from Secure Folder to the corresponding app in the default storage. The
following actions are an example of moving an image from Secure Folder to the default
storage.
1
2
Launch the Secure Folder app and tap Gallery.
Select an image and tap → Move out of Secure Folder.
The selected items will be moved to Gallery in the default storage.
Adding apps
Add an app to use in Secure Folder.
1
2
Launch the Secure Folder app and tap Add apps.
Tick one or more apps installed on the device and tap Add.
To install apps from Play Store or Galaxy Store, tap Download from Play Store or
Download from Galaxy Store.
Removing apps from Secure Folder
Tap and hold an app to delete, and tap Uninstall.
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Settings
Adding accounts
Add your Samsung and Google accounts, or other accounts, to sync with the apps in Secure
Folder.
1
2
3
Launch the Secure Folder app and tap → Settings → Accounts → Add account.
Select an account service.
Follow the on-screen instructions to complete the account setup.
Hiding Secure Folder
You can hide the Secure Folder shortcut from the Apps screen.
Launch the Secure Folder app, tap → Settings, and then tap the Show Secure Folder
switch to deactivate it.
Alternatively, drag the status bar downwards to open the notification panel. Then, swipe
downwards on the notification panel and tap Secure Folder to deactivate the feature.
Backing up and restoring Secure Folder
Back up content and apps in Secure Folder to Samsung Cloud using your Samsung account
and restore them later.
Backing up data
1
2
3
4
Launch the Secure Folder app and tap → Settings → Backup and restore.
Tap Add account and sign in to your Samsung account.
Tap Back up Secure Folder data.
Tick items you want to back up and tap Back up.
Data will be backed up to Samsung Cloud.
Restoring data
1
2
Launch the Secure Folder app and tap → Settings → Backup and restore.
Tap Restore.
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Settings
3
4
Tap
to select a device to restore the data.
Select the data types you want to restore and tap Restore.
Backed up data will be restored to your device.
Uninstalling Secure Folder
You can uninstall Secure Folder, including the content and apps in it.
Launch the Secure Folder app and tap → Settings → More settings → Uninstall.
To back up content before uninstalling Secure Folder, tick Move media files out of Secure
Folder and tap Uninstall. To access data backed from Secure Folder, launch the My Files app
and tap Internal storage → Secure Folder.
Notes saved in Samsung Notes will not be backed up.
Accounts and backup
Options
Sync, back up, or restore your device’s data using Samsung Cloud. You can also sign in to
accounts, such as your Samsung account or Google account, or transfer data to or from other
devices via Smart Switch.
On the Settings screen, tap Accounts and backup.
• Accounts: Add your Samsung and Google accounts, or other accounts, to sync with.
• Backup and restore: Keep your personal information, app data, and settings safe on your
device. You can back up your sensitive information and access it later. You must sign in to
your Google or Samsung account to back up or restore data.
• Samsung Cloud: Manage the content that you want to store securely in Samsung Cloud.
Check the usage status of your Samsung Cloud storage, and sync, back up, and restore
your data. Refer to Samsung Cloud for more information.
• Smart Switch: Launch Smart Switch and transfer data from your previous device. Refer to
Transferring data from your previous device (Smart Switch) for more information.
Regularly back up your data to a safe location, such as Samsung Cloud or a computer,
so that you can restore it if the data is corrupted or lost due to an unintended factory
data reset.
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Settings
Samsung Cloud
Sync the data saved in your device, such as images and videos, with Samsung Cloud and
view the data you have saved on Samsung Cloud. You can also back up your device’s data to
Samsung Cloud and restore it later.
To use Samsung Cloud, you must sign in to your Samsung account.
Syncing data
You can sync data saved in your device, such as images, videos, and events, with Samsung
Cloud and access it from other devices.
1
2
3
On the Settings screen, tap Accounts and backup → Samsung Cloud.
Tap → Settings → Sync and auto backup settings → Sync.
Tap the switches next to the items you want to sync with.
You can check the saved data or change the settings by tapping Gallery or Other
synced data, or Samsung Cloud Drive.
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Backing up data
You can back up your device’s data to Samsung Cloud.
1
2
3
On the Settings screen, tap Accounts and backup → Samsung Cloud → Back up this
phone.
Tick items you want to back up and tap Back up.
Tap Done.
• Some data will not be backed up. To check which data will be backed up, on the
Settings screen, tap Accounts and backup → Samsung Cloud → Back up this
phone.
• To view the backup data for other devices in your Samsung Cloud, on the Settings
, and
screen, tap Accounts and backup → Samsung Cloud → Restore data →
then select a device you want.
Restoring data
You can restore your backup data from Samsung Cloud to your device.
1
2
3
On the Settings screen, tap Accounts and backup → Samsung Cloud.
Tap Restore data →
and select a device you want.
Tick the data types you want to restore and tap Restore.
Google
Configure settings for some features provided by Google.
On the Settings screen, tap Google.
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Advanced features
Options
Activate advanced features and change the settings that control them.
On the Settings screen, tap Advanced features.
Excessive shaking or an impact to the device may cause an unintended input for
some features using sensors.
• Bixby Routines: Add routines to automate settings that you use repeatedly. The device
also suggests useful routines according to your frequent situations. Refer to Bixby
Routines for more information.
• Wake Bixby with Power key: Switch the Power key to the Bixby key to start a
conversation with Bixby by pressing and holding the Bixby key.
• Smart pop-up view: Select apps to view their notifications via pop-up windows. When
using this feature, you can quickly view the contents via pop-up windows by tapping the
icon on the screen.
This feature is only available in apps that support the Multi window feature.
• Smart capture: Set the device to capture the current screen and scrollable area, and crop
and share the screenshot immediately.
• Direct share: Set the device to display the people you contacted on the sharing options
panel to allow you to share content directly.
• Reduce animations: Set the device to reduce the screen effects of certain actions, such as
opening or closing apps.
• Motions and gestures: Activate the motion feature and configure settings. Refer to
Motions and gestures for more information.
• Game Launcher: Activate the Game Launcher. Refer to Game Launcher for more
information.
• Dual Messenger: Install the second app and use two separate accounts for the same
messenger app. Refer to Dual Messenger for more information.
• Send SOS messages: Set the device to send help messages by pressing the Power
key three times. You can also send sound recordings along with the message to the
recipients.
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Settings
Bixby Routines
Bixby Routines are a service that automates settings you use repeatedly and suggests useful
features according to your frequent situations by learning your usage patterns.
For example, a ‘before bed’ routine that reflects your sleep patterns will turn on the blue light
filter and adjust the screen brightness for your comfort when you go to bed.
Adding routines
Add routines to use your device more conveniently. When you add a routine, you can set its
running condition to auto or manual.
Adding recommended routines
When your device learns your usage patterns, it will recommend adding useful or frequently
used features as routines.
When the recommendation notification appears, tap View all and add it as your own routine.
Adding routines from the recommendation list
View the list of useful features and add them as your own routines.
1
On the Settings screen, tap Advanced features → Bixby Routines.
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2
On the Recommended list, select a routine you want and tap Save routine.
• To set the routine’s conditions and actions, tap
action you want to edit.
. Alternatively, tap the condition or
• If you want to set the routine’s running condition to manual, tap Start button tapped.
This option will appear only when there are no running conditions set.
For manual routines, you can add them to the Home screen as widgets and access
them quickly. When a pop-up window appears, tap Add.
Adding your own routines
Add features you want to use as routines.
1
2
3
4
On the Settings screen, tap Advanced features → Bixby Routines →
.
Enter a routine name.
Tap
, set conditions, and then tap Next.
If you want to set the routine’s running condition to manual, tap Start button tapped.
Tap
, set actions, and then tap Done.
For manual routines, you can add them to the Home screen as widgets and access them
quickly. When a pop-up windows appears, tap Add.
Using routines
Running auto routines
Auto routines will run automatically when their conditions are detected.
Running manual routines
For manual routines which you set the running condition as Start button tapped, you can
run them manually by tapping the button whenever you want.
On the Settings screen, tap Advanced features → Bixby Routines → My routines and tap
next to the routine you want to run. Alternatively, tap the routine’s widget on the Home
screen.
Viewing running routines
Currently running routines will appear on the notification panel. To view a routine’s details,
tap the notification.
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Stopping running routines
You can quickly stop running routines. On the notification panel, select a routine and tap
Stop.
Managing routines
On the Settings screen, tap Advanced features → Bixby Routines → My routines. Your
routines will appear.
To deactivate a routine, tap the routine’s switch or
To edit a routine, select a routine and tap
want to edit.
.
. Alternatively, tap the condition or action you
To delete routines, tap → Delete, tick routines to delete, and then tap Delete.
Motions and gestures
Activate the motion feature and configure settings.
On the Settings screen, tap Advanced features → Motions and gestures.
• Lift to wake: Set the device to turn on the screen when you pick it up.
• Smart stay: Set the device to prevent the display from turning off while you are looking
at it.
• Smart alert: Set the device to alert you if you have missed calls or new messages when
you pick up the device.
This feature may not work if the screen is turned on or the device is not on a flat
surface.
• Easy mute: Set the device to mute incoming calls or alarms by using palm motions or
facing the device’s screen downwards.
• Direct call: Set the device to make a voice call by picking up and holding the device near
your ear while viewing message or contact details.
• One-handed mode: Activate one-handed operation mode for your convenience when
using the device with one hand.
• Finger sensor gestures: Set the device to open or close the notification panel when you
swipe upwards or downwards on the fingerprint recognition sensor. This feature is not
available when the sensor is detecting your fingerprint.
• Swipe to call or send messages: Set the device to make a call or send a message when
you swipe to the right or left on a contact or a phone number in the Phone or Contacts
app.
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Settings
Dual Messenger
Install the second app and use two separate accounts for the same messenger app.
1
On the Settings screen, tap Advanced features → Dual Messenger.
2
Tap the switch of an app to install the second app.
Supported apps will appear.
The second app will be installed. The second app’s icon will be displayed with . When
you receive notifications from the second app, the notifications will be displayed with
to distinguish them from the first app’s notifications.
Second app
• The Dual Messenger feature may not be available depending on the app.
• Some features of the app may be limited for the second app.
Uninstalling a second app
1
2
On the Settings screen, tap Advanced features → Dual Messenger.
Tap the switch of the app you want to uninstall and tap Disable or Uninstall.
All data related to the second app will be deleted.
If you uninstall the first app, the second app will also be deleted.
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Settings
Digital wellbeing
View the daily usage history of your device. You can see information such as how long the
screen was on and how many times you opened apps or used certain features. You can also
limit usage time or change the notification settings for each app.
On the Settings screen, tap Digital wellbeing.
The time the screen was on
Number of unlocks
Number of notifications
Dashboard
Activate wind down mode.
Change the notification settings.
Setting timers for apps
You can limit the daily usage time for each app by setting a timer. When you reach the limit,
the app will be deactivated and you cannot use it.
1
2
On the Settings screen, tap Digital wellbeing → Dashboard.
Tap No timer next the app you want and set the time.
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Settings
Activating wind down mode
You can activate wind down mode to reduce eye strain before sleeping and prevent your
sleep from being disturbed.
1
2
On the Settings screen, tap Digital wellbeing → Wind down and tap the Turn on now
switch to activate it.
Turn on the switch to activate the feature you want.
• Greyscale: Displays colours on the screen as grey tones.
• Do not disturb: Set the device to mute incoming calls and notification sounds, except
for allowed exceptions.
3
To set the schedule to activate wind down mode, tap the Turn on as scheduled switch to
activate it, tap Set schedule, and then set the time.
Device care
The device care feature provides an overview of the status of your device’s battery, storage,
memory, and system security. You can also automatically optimise the device with a tap of
your finger.
Storage
Memory
Battery
Security
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Settings
Optimising your device
On the Settings screen, tap Device care → Fix now or Optimise now.
The quick optimisation feature improves device performance through the following actions.
• Clearing some memory.
• Deleting unnecessary files and closing apps running in the background.
• Managing abnormal battery usage.
• Scanning for malware.
Using the auto optimisation feature
You can set the device to perform auto optimisation when your device is not in use. Tap →
Auto optimisation and tap the switch to activate it. If you want to set the time to perform
auto optimisation, tap Time.
Battery
Check the remaining battery power and time to use the device. For devices with low battery
levels, conserve battery power by activating power saving features.
On the Settings screen, tap Device care → Battery.
• The usage time left shows the time remaining before the battery power runs
out. Usage time left may vary depending on your device settings and operating
conditions.
• You may not receive notifications from some apps that use power saving mode.
Power mode
Select a power mode that suits your device usage purposes.
Tap Power mode and select an option.
• Optimised: Optimised for a balance between the device’s performance and battery
usage.
• Medium power saving: Activate power saving mode to extend the battery’s usage time.
• Maximum power saving: In maximum power saving mode, the device decreases battery
consumption by activating night mode and limiting the apps and features available.
Network connections, except for the mobile network, will be deactivated.
You can set the device to charge the battery more quickly. Tap → Settings and tap the Fast
cable charging switch to activate it.
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Settings
Adaptive power saving
You can set the device to activate power saving mode automatically based on your usage
patterns and the remaining battery power.
Tap Power mode and tap the Adaptive power saving switch to activate it. Your device will
activate power saving mode based on the situation to extend the battery’s usage time.
Managing battery usage for each app
You can save battery power by preventing apps that are running in the background from
using battery power when they are not being used. Select apps from the apps list and tap the
Put unused apps to sleep switch to activate the feature.
Optimising settings
You can extend the battery’s usage time by changing settings that use a lot of battery power.
Tap the Optimise settings switch to activate it.
Storage
Check the status of the used and available memory.
On the Settings screen, tap Device care → Storage.
• The actual available capacity of the internal memory is less than the specified
capacity because the operating system and default apps occupy part of the
memory. The available capacity may change when you update the device.
• You can view the available capacity of the internal memory in the Specification
section for your device on the Samsung website.
Managing the memory
To delete residual files, such as cache, tap CLEAN NOW. To delete files or uninstall apps that
you do not use any more, select a category under User data. Then, tick items to select and tap
DELETE or UNINSTALL.
Memory
On the Settings screen, tap Device care → Memory.
To speed up your device by stopping apps running in the background, tick apps from the
apps list, and tap CLEAN NOW.
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Settings
Security
Check the device’s security status. This feature scans your device for malware.
On the Settings screen, tap Device care → Security → Scan phone.
Apps
Manage the device’s apps and change their settings. You can view the apps’ usage
information, change their notification or permission settings, or uninstall or disable
unnecessary apps.
On the Settings screen, tap Apps.
General management
Customise your device’s system settings or reset the device.
On the Settings screen, tap General management.
• Language and input: Select device languages and change settings, such as keyboards
and voice input types. Some options may not be available depending on the selected
language. Refer to Adding device languages for more information.
• Date and time: Access and alter the settings to control how the device displays the time
and date.
If the battery remains fully discharged, the time and date is reset.
• Contact us: Ask questions or view frequently asked questions. Refer to Samsung
Members for more information.
• Reset: Reset your device’s settings or perform a factory data reset. You can reset all your
settings, or only network settings, or accessibility settings. You can also set the device to
restart at a preset time for device optimisation.
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Settings
Adding device languages
You can add languages to use on your device.
1
On the Settings screen, tap General management → Language and input → Language
→ Add language.
To view all the languages that can be added, tap → All languages.
2
3
Select a language to add.
To set the selected language as the default language, tap Set as default. To keep the
current language setting, tap Keep current.
The selected language will be added to your languages list. If you changed the default
language, the selected language will be added to the top of the list.
To change the default language from your languages list, drag next to a language
and move it to the top of the list. Then, tap Apply. If an app does not support the default
language, the next supported language in the list will be used.
Accessibility
Configure various settings to improve accessibility to the device.
On the Settings screen, tap Accessibility.
• Screen reader: Change the settings for voice assistance features used when the voice
assistance feature is activated, such as languages, speed, and more.
• Visibility enhancements: Customise the settings to improve accessibility for visually
impaired users.
• Hearing enhancements: Customise the settings to improve accessibility for users with
hearing impairment.
• Interaction and dexterity: Customise the settings to improve accessibility for users who
have reduced dexterity.
• Advanced settings: Customise the other advanced functions.
• Installed services: View accessibility services installed on the device.
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Settings
Software update
Update your device’s software via the firmware over-the-air (FOTA) service. You can also
schedule software updates.
On the Settings screen, tap Software update.
If emergency software updates are released for your device’s security and to block
new types of security threats, they will be installed automatically without your
agreement.
• Download and install: Check for and install updates manually.
• Auto download over Wi-Fi: Set the device to download updates automatically when
connected to a Wi-Fi network.
• Last update: View information about the last software update.
Security updates information
Security updates are provided to strengthen the security of your device and protect your
personal information. For security updates for your model, visit security.samsungmobile.com.
The website supports only some languages.
User manual
View help information to learn how to use the device and apps or configure important
settings.
On the Settings screen, tap User manual.
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Settings
About phone
Access your device’s information.
On the Settings screen, tap About phone.
To change your device’s name, tap Edit.
• Status: View various device information, such as the SIM card status, Wi-Fi MAC address,
and serial number.
• Legal information: View legal information related to the device, such as safety
information and the open source licence.
• Software information: View the device’s software information, such as its operating
system version and firmware version.
• Battery information: View the device’s battery status and information.
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Troubleshooting
Before contacting a Samsung Service Centre, please attempt the following solutions. Some
situations may not apply to your device.
When you turn on your device or while you are using the device, it
prompts you to enter one of the following codes:
• Password: When the device lock feature is enabled, you must enter the password you set
for the device.
• PIN: When using the device for the first time or when the PIN requirement is enabled, you
must enter the PIN supplied with the SIM or USIM card. You can disable this feature by
using the Lock SIM card menu.
• PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly
several times. You must enter the PUK supplied by your service provider.
• PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with
the SIM or USIM card. For more information, contact your service provider.
Your device displays network or service error messages
• When you are in areas with weak signals or poor reception, you may lose reception. Move
to another area and try again. While moving, error messages may appear repeatedly.
• You cannot access some options without a subscription. For more information, contact
your service provider.
Your device does not turn on
When the battery is completely discharged, your device will not turn on. Fully charge the
battery before turning on the device.
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The touchscreen responds slowly or improperly
• If you attach a screen protector or optional accessories to the touchscreen, the
touchscreen may not function properly.
• If you are wearing gloves, if your hands are not clean while touching the touchscreen,
or if you tap the screen with sharp objects or your fingertips, the touchscreen may
malfunction.
• The touchscreen may malfunction in humid conditions or when exposed to water.
• Restart your device to clear any temporary software bugs.
• Ensure that your device software is updated to the latest version.
• If the touchscreen is scratched or damaged, visit a Samsung Service Centre.
Your device freezes or encounters a fatal error
Try the following solutions. If the problem is still not resolved, contact a Samsung Service
Centre.
Restarting the device
If your device freezes or hangs, you may need to close apps or turn off the device and turn it
on again.
Forcing restart
If your device is frozen and unresponsive, press and hold the Power key and the Volume
Down key simultaneously for more than 7 seconds to restart it.
Resetting the device
If the methods above do not solve your problem, perform a factory data reset.
Launch the Settings app and tap General management → Reset → Factory data reset →
Reset → Delete all. Before performing the factory data reset, remember to make backup
copies of all important data stored in the device.
Calls are not connected
• Ensure that you have accessed the right cellular network.
• Ensure that you have not set call barring for the phone number you are dialling.
• Ensure that you have not set call barring for the incoming phone number.
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Others cannot hear you speaking on a call
• Ensure that you are not covering the built-in microphone.
• Ensure that the microphone is close to your mouth.
• If using an earphone, ensure that it is properly connected.
Sound echoes during a call
Adjust the volume by pressing the Volume key or move to another area.
A cellular network or the Internet is often disconnected or audio
quality is poor
• Ensure that you are not blocking the device’s internal antenna.
• When you are in areas with weak signals or poor reception, you may lose reception. You
may have connectivity problems due to issues with the service provider’s base station.
Move to another area and try again.
• When using the device while moving, wireless network services may be disabled due to
issues with the service provider’s network.
The battery icon is empty
Your battery is low. Charge the battery.
The battery does not charge properly (For Samsung-approved
chargers)
• Ensure that the charger is connected properly.
• Visit a Samsung Service Centre and have the battery replaced.
The battery depletes faster than when first purchased
• When you expose the device or the battery to very cold or very hot temperatures, the
useful charge may be reduced.
• Battery consumption will increase when you use certain features or apps, such as GPS,
games, or the Internet.
• The battery is consumable and the useful charge will get shorter over time.
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Error messages appear when launching the camera
Your device must have sufficient available memory and battery power to operate the camera
app. If you receive error messages when launching the camera, try the following:
• Charge the battery.
• Free some memory by transferring files to a computer or deleting files from your device.
• Restart the device. If you are still having trouble with the camera app after trying these
tips, contact a Samsung Service Centre.
Photo quality is poorer than the preview
• The quality of your photos may vary, depending on the surroundings and the
photography techniques you use.
• If you take photos in dark areas, at night, or indoors, image noise may occur or images
may be out of focus.
Error messages appear when opening multimedia files
If you receive error messages or multimedia files do not play when you open them on your
device, try the following:
• Free some memory by transferring files to a computer or deleting files from your device.
• Ensure that the music file is not Digital Rights Management (DRM)-protected. If the file is
DRM-protected, ensure that you have the appropriate licence or key to play the file.
• Ensure that the file formats are supported by the device. If a file format is not supported,
such as DivX or AC3, install an app that supports it. To confirm the file formats that your
device supports, visit www.samsung.com/hk.
• Your device supports photos and videos captured with the device. Photos and videos
captured by other devices may not work properly.
• Your device supports multimedia files that are authorised by your network service
provider or providers of additional services. Some content circulated on the Internet,
such as ringtones, videos, or wallpapers, may not work properly.
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Bluetooth is not working well
If another Bluetooth device is not located or there are connection problems or performance
malfunctions, try the following:
• Ensure that the device you wish to connect with is ready to be scanned or connected to.
• Ensure that your device and the other Bluetooth device are within the maximum
Bluetooth range (10 m).
• On your device, launch the Settings app, tap Connections, and then tap the Bluetooth
switch to re-activate it.
• On your device, launch the Settings app, tap General management → Reset → Reset
network settings → Reset settings → Reset to reset network settings. You may lose
registered information when performing the reset.
If the tips above do not solve the problem, contact a Samsung Service Centre.
A connection is not established when you connect the device to a
computer
• Ensure that the USB cable you are using is compatible with your device.
• Ensure that you have the proper driver installed and updated on your computer.
• If you are a Windows XP user, ensure that you have Windows XP Service Pack 3 or higher
installed on your computer.
Your device cannot find your current location
GPS signals may be obstructed in some locations, such as indoors. Set the device to use Wi-Fi
or a mobile network to find your current location in these situations.
Data stored in the device has been lost
Always make backup copies of all important data stored in the device. Otherwise, you cannot
restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in
the device.
A small gap appears around the outside of the device case
• This gap is a necessary manufacturing feature and some minor rocking or vibration of
parts may occur.
• Over time, friction between parts may cause this gap to expand slightly.
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There is not enough space in the device’s storage
Delete unnecessary data, such as cache, using the device care feature or manually delete
unused apps or files to free up storage space.
The Apps button does not appear on the Home screen
Without using the Apps button, you can open the Apps screen by swiping upwards or
downwards on the Home screen. To display the Apps button at the bottom of the Home
screen, launch the Settings app, tap Display → Home screen, and then tap the Apps button
switch to activate it.
The Home button does not appear
The navigation bar containing the Home button may disappear while using certain apps or
features. To view the navigation bar, drag upwards from the bottom of the screen.
Bixby does not respond
• Restart your device to clear any temporary software bugs.
• Ensure that your device software is updated to the latest version.
• If you are still having trouble with Bixby after trying these tips, contact a Samsung Service
Centre.
The screen brightness adjustment bar does not appear on the
notification panel
Open the notification panel by dragging the status bar downwards, and then drag the
next to the brightness adjustment bar and tap the
notification panel downwards. Tap
Show control on top switch to activate it.
Samsung Cloud does not work
• Ensure that you are connected to a network properly.
• During a Samsung Cloud’s service check, you cannot use Samsung Cloud. Try again later.
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Copyright
Copyright © 2019 Samsung Electronics
This manual is protected under international copyright laws.
No part of this manual may be reproduced, distributed, translated, or transmitted in any form
or by any means, electronic or mechanical, including photocopying, recording, or storing
in any information storage and retrieval system, without the prior written permission of
Samsung Electronics.
Trademarks
• SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics.
• Bluetooth® is a registered trademark of Bluetooth SIG, Inc. worldwide.
• Wi-Fi®, Wi-Fi Protected Setup™, Wi-Fi Direct™, Wi-Fi CERTIFIED™, and the Wi-Fi logo are
registered trademarks of the Wi-Fi Alliance.
• Manufactured under license from Dolby Laboratories. Dolby, Dolby Atmos, and the
double-D symbol are trademarks of Dolby Laboratories.
• All other trademarks and copyrights are the property of their respective owners.