Essential Phone smartphone User Manual

Essential Phone
User Manual
Get to Know Your Phone
Learn about your phone’s hardware, assembly procedures, an
Front View
Notification LED Earpiece Proximity Sensor
Front Camera
Volume
Buttons
Power
Button
Loudspeaker
Get to Know Your Phone
USB-C
SIM Tray Microphone
Front Camera
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8MP resolution.
16:9 aspect ratio.
f/2.20 fixed hyperfocal lens.
Video is recorded at either 4K 30fps, 1080p 60fps, or 720p
120fps.
Notification LED
●
Pulses for notifications or when charging.
Earpiece
●
Low audio for use during calls.
Proximity and Ambient Light Sensors
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●
●
Turn off the screen and disable touch functionality when the
device is in close proximity to the user.
Turn the screen back on and enable touch functionality when
the device is outside a specific proximity to the user.
Adjust screen brightness to environment.
Volume Buttons
●
●
Adjust the volume for r
system sounds.
In a camera app, press
Power Button
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Briefly press to turn the
Press and hold to selec
Press twice quickly to l
Loudspeaker
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Provides high-volume a
USB Type-C Port
●
Used for charging, liste
connecting to other dev
SIM Tray
●
A removable tray for a n
Microphone
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Get to Know Your Phone
4x microphones with no
Rear View
Dual RGB + Mono Camera
Flash
Volume
Buttons
Power
Button
Get to Know Your Phone
Wireles
Fingerprint
Dual RGB + Mono Camera
Two 13MP sensors that together create high-clarity photos
with image fusion technology.
13MP True Monochrome mode (Black & White).
f/1.85 lens.
Hybrid Auto Focus combining contrast and phase detect
methods, with an infrared laser assist.
Video is recorded at either 4K 30fps, 1080p 60fps, or 720p
120fps.
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Wireless USB
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Fingerprint Sensor
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LED flash for photography or flashlight.
Allows the phone to be
Volume Buttons
●
Flash
60GHz, 6 Gbps wireless
2x magnetic accessory
●
Adjust the volume for r
system sounds.
In a camera app, press
Power Button
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Get to Know Your Phone
Briefly press to turn the
Press and hold to selec
Press twice quickly to l
Home Screen
Status Bar
App Drawer
Button
Favorites Tray
Overview Icon
Back Icon
Home Icon
Get to Know Your Phone
Status Bar
●
●
●
The Status Bar is locked in place and is visible in most
situations while the screen is on.
To the left of the camera cutout, notification icons from apps
will appear as they arrive.
To the right of the camera cutout, status icons give
information about key settings.
App Drawer
●
The App Drawer button will open up the App Drawer,
containing all installed apps on the device.
Favorites Tray
●
The Favorites Tray allows up to five app shortcuts to be saved
for quick access from all Home Screens.
Get to Know Your Phone
Back Icon
●
The Back icon will allow
screen, all the way bac
Home Icon
●
Tap the Home icon from
Screen.
Overview Icon
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●
The Overview icon show
Hit the image of an ope
Swipe the image of an a
Touch and hold the ima
it into a split screen.
Tap the Overview icon t
two most recent open a
Status Bar
The Status Bar at the top of the Home Screen provides device information (such as network status, batt
right side of the camera cutout and notification alerts on the left side.
Status Icons
Battery full
4G LTE active
Missed call
Battery low
Signal strength
Call in progress
Battery charging
Network not available
Call on hold
Vibrate mode
Wi-Fi® active
New email
Mute mode
Wi-Fi available
New voicemail
Get to Know Your Phone
Notification Panel
You can access the Notification Panel from any Home Screen:
1.
Drag the Status Bar down to display the Notification Panel.
2.
Swipe down the list to see notification details.
○
3.
Quick Settings
In addition to notifications, the
access to device functions suc
them on or off.
To view additional Quick Settin
Settings are displayed:
To open an item, tap it.
○
To clear a single notification, swipe the notification left
or right.
○
To clear all notifications, tap “Clear All.”
1.
Drag the Status Bar do
2.
Drag down from the Sta
Quick Settings.
Drag upward from the bottom of the screen or tap the Back
icon to close the Notification Panel.
3.
Get to Know Your Phone
○
Tap a setting to
○
Tap the Pencil i
change the butt
Drag up from the botto
Customize
Your Home Screen
Screens
Your device comes with multiple Home Screens to hold app
shortcuts and widgets. You can add, remove, or change the order
of screens:
App Shortcuts
You can use app shortcuts to la
To add a shortcut:
1.
From a Home Screen, sw
App Drawer.
1.
From a Home Screen, pinch the screen or touch and hold in
an empty space.
2.
Touch and hold an app
to create a shortcut.
2.
Use these options to manage screens:
3.
Drop the shortcut over t
Screen.
Wallpapers
Change the look of the home and lock screens with wallpaper. You
can display a favorite picture or choose from preloaded images:
1.
From a Home Screen, pinch the screen or press and hold in
an empty space.
2.
Tap “Wallpapers” to customize.
To remove a shortcut:
1.
2.
Touch and hold an app
Drag the app shortcut to
in the upper left corner o
○
Removing a sho
removes the sho
To move a shortcut from one H
1.
2.
Get to Know Your Phone
Touch and hold an app
Drag the app shortcut to
Folders
Place folders on the Home Screen to organize items.
Create a Folder
You can create an app folder on a Home Screen:
1.
2.
3.
From a Home Screen, touch and hold an app shortcut until it is
able to be moved.
Drag and drop it on top of another app shortcut.
To give the folder a name, touch the folder to open it, select
“Unnamed Folder,” and type the desired name.
Remove a folder from the Home Screen
You can remove a folder that you add to a Home Screen the same way
you remove an app shortcut.
Widgets
Widgets are simple application
There are many kinds of widge
internet bookmarks, Gmail and
others.
To add a widget to a Home Sc
1.
2.
3.
To remove a widget:
1.
2.
Get to Know Your Phone
From a Home Screen, p
empty space.
Tap “Widgets.”
Touch and hold a widg
release it.
From a Home Screen, t
Drag the widget to the
top of the screen and r
Power Up, Power Down, Lock, and Restart
To power up the Essential Phone, hold down the Power button
below the volume control buttons until you see the Essential logo
pop up.
Turn Volume Up or Down
To increase the volume, press the
To decrease the volume, press th
Point and Click (Your Cam
To turn off: Hold down the Power button. Two menu options will
appear. Select “Power Off.”
To Restart: Hold down the Power button. Two menu options will
appear. Tap “Restart.” You can also hold the Volume Up and Power
buttons for 10 seconds.
To lock: Press the Power button once.
To unlock: Press the Power button. Swipe up from the Lock icon on
the bottom of the screen.
Get to Know Your Phone
Your Essential Phone has three c
above the Status Bar in the scree
is located on the back of the Esse
Essential Phone’s Camera feature
Setting Up Your Essential Phone
Upon powering up your device for the first time, you will be asked
to set up your new Essential Phone.
Follow the prompts to select a default language, connect to a WiFi network, add accounts, and more. The screen will also ask you
to sign in to your account to take advantage of the various
Android features on your Essential Phone.
This step can be skipped, if desired. Tap “Skip” when prompted to
sign in to an account.
Signing In Later
If you skipped the account
enter an account later. To
1.
From a Home Scre
the App Drawer bu
2.
Open the Settings a
Add Account.”
3.
Follow the prompts
Factory Reset Protection:
By signing into your accou
activated. This will promp
information when your ph
This protects your person
lost or stolen.
Get to Know Your Phone
Setting Up Your Voicemail
You can set up your Voicemail by doing the following:
Inserting a SIM Card into th
1.
Locate the SIM tray on the
side of the USB-C port.
1.
Open the Phone app.
2.
Hold down the “1” key.
2.
Locate the provided sim eje
push it into the small hole o
3.
Follow the guide to create a password and record your
name and a greeting.
3.
When the tray pops out, rem
that it sits comfortably in th
4.
Push the tray back inside th
flush with the device and h
Get to Know Your Phone
Your Notification Panel
Quick Settings
To open a notification, tap the appropriate tile. To clear a
notification, swipe the unwanted tile left or right. To wipe out all
notifications, press the “Clear All” button on the bottom of the last
tile. You can close the panel by either pressing the Back icon or
swiping the panel back to the top of the screen.
You can add or remove icons from
The Notification Panel can be pulled down from any screen by
swiping your finger down from the top of the Status Bar.
You can customize your Quick Set
Pencil icon on the top of your scre
1.
Tap and hold an icon until i
2.
Drag up to Quick Settings p
panel.
Easily Access Important Information
Drag the screen down again after revealing your notifications
panel to find the Quick Settings on your phone. This will show you
what Wi-Fi network your device is on, signal strength, battery life,
locations services, etc.
Get to Know Your Phone
You can return to the Home Screen
Shortcuts
You can use app shortcuts to launch an app from any Home
Screen.
Folders
You can create an app folder on a
To create a folder:
To add a shortcut:
1.
1.
2.
3.
From a Home Screen, swipe up from the bottom to open
the App Drawer.
Touch and hold an app icon until it is able to be moved
and drag it in any direction to create a shortcut.
Drop the shortcut over the location desired on the Home
Screen.
To remove a shortcut:
1.
2.
Touch and hold an app shortcut until it is able to be
moved.
Drag the app shortcut to the “X Remove” option that will
appear in the upper left corner of the screen and drop it.
○
Removing a shortcut does not delete the app. It
simply removes the shortcut from the Home
Screen.
Get to Know Your Phone
2.
3.
From a Home Screen, touch
quick menu appears.
Drag and drop it on top of a
To give the folder a name, t
“Unnamed Folder,” and typ
To remove a folder from the Home
You can remove a folder that you a
remove an app shortcut.
Navigation
Learn the basics for how to navigate through your phone
Touchscreen Navigation
Please note that a touchscreen responds best to a light touch from
the pad of your finger or a capacitive stylus. Using excessive force or
a metallic object on the touchscreen may damage the tempered glass
surface and void the warranty.
Use the following motions and gestures on your touchscreen to
navigate the device:
Tap
Touch and Hold
Touch and hold items on the s
●
Swipe
Lightly drag your finger vertica
●
●
Lightly tap items to select or launch them.
●
Tap the keyboard to enter characters or text.
Touch and hold a field
Swipe the screen to un
Swipe the screen to sc
options.
Drag
Touch and hold an item and th
●
Tap an item to select it.
●
Tap an app shortcut to launch the application.
Double-Tap
Lightly tap items twice to select or launch them.
●
Double-tap an image to zoom in or out.
●
●
Pinch and Spread
Pinch the screen using your th
moving your fingers apart.
●
●
Navigation
Drag an app shortcut to
Drag a widget to place
Pinch the screen to zoo
page.
Spread your fingers on
picture or a web page.
Split Screen
Multitask by running multiple applications at the same time. Apps that
support Split Screen display together in a multiwindow view. You can
switch between the apps, adjust the size of their display on the
screen, and copy information from one app to the other. Split Screen
is not available for all apps.
1.
Open both apps and minimize them to the background by
touching the Home icon.
2.
From any screen, tap the Overview icon in the bottom right
corner.
3.
Touch and hold one of the apps until it allows you to drag it to
the top of the screen.
4.
Drop the first app and select the second app from the list
available at the bottom.
○
The phone will state if the app does not support Split
Screen.
To end Split Screen, drag the bar separating the apps to the bottom of
the screen.
Navigation
Apps
Learn how to change the way apps are displayed, organize ap
uninstall or disable apps
Using Apps
To uninstall an app:
The App Drawer displays all preloaded apps and apps that you
downloaded including preloaded apps and those you downloaded.
1.
Access Apps
2.
3.
You can access and launch all applications from the App Drawer:
1.
From a Home Screen, swipe up from the bottom to open the
App Drawer.
2.
Tap an app icon to launch it.
○
To return to the main Home screen, tap the Home icon.
Download and Install New Apps
Find new apps to download and install on your phone: in the Google
Play Store. Visit play.google.com/store/apps to learn more.
Uninstall Apps
You can uninstall apps you download and install.
Preloaded apps cannot be uninstalled.
Apps
From a Home Screen, s
App Drawer.
Touch and hold the app
Drag the app to the “X
of the screen and relea
Application
Settings
Manage settings for applications on your phone.
4.
Tap an application to v
application. The follow
○
Uninstall/Disab
Preloaded apps
○
Force stop: Stop
your device if st
causes your dev
○
Storage: Manag
○
Data usage: Vie
○
Permissions: Vi
access to your
○
Notifications: C
○
Open by default
category of app
○
Battery: View ba
○
Memory: View m
○
App details: Lin
Application Manager
You can download and install new applications on your device. Use
Application Manager settings to manage your downloaded and
preloaded applications. Warning: Because this phone can be configured with
system software not provided by or supported by Google, Essential, or any other
company, you operate this software at your own risk.
Find out the status of your apps:
1.
Open the Settings app and tap “Apps.”
2.
If you have disabled applications:
3.
○
Tap “All apps” at the top left corner of the screen.
○
Tap “All apps,” “Enabled,” or “Disabled.”
Tap “More Options” for the following options:
○
Show System: Show or hide system (background) apps.
○
Reset app preferences: Reset options that have been
changed. Existing app data is not deleted.
Apps
5.
Tap the Gear icon for the following options:
○
App permissions: View permissions granted to the app
for access to your device’s information.
○
Opening links: Allow or deny apps the ability to open
outside URLs.
○
Assist & voice input: Choose a default assistant app.
○
Home app: Choose a default home app.
○
Browser app: Choose a default browser app.
○
Phone app: Choose a default phone app.
○
SMS app: Choose a default messaging (text and
multimedia) app.
○
Special access: Battery optimization, Device
administrators, Do Not Disturb access, Draw over other
apps, VR helper services, Modify system settings,
Notification access, Premium SMS access,
Unrestricted data access, and Usage access.
Apps
Calculator
The Calculator provides basic and advanced arithmetic functions.
Basic Operation
You can use your calculator to perform basic operations:
1.
Open the Calculator app and enter the first number using the
numeric keys.
2.
Tap the appropriate arithmetic function key and enter the next
number.
3.
Tap “=” to view the result.
4.
Tap “c” to clear the results.
Apps
View Calculator History
You can view and clear your Calculator history:
1.
From the Calculator app, tap the
2.
Select “History”
icon.
To return to the calculator, tap the Back icon.
To clear the calculator history, tap “Clear” in the menu.
Apps
Scientific Calculator
The Calculator app also provid
1.
From the Calculator ap
to reveal the additional
Autorotate must be e
Camera and Video
Camera Shortcut
Open the Camera by using one of the following steps:
1.
Quickly press the Power button twice.
2.
While the phone is locked, swipe up from the camera icon on the bottom right corner
of the screen.
Take Pictures
Take pictures with your phone’s front or rear camera:
Open the Camera app and use the display screen as a viewfinder by aiming the camera at
the subject. While composing your picture, use the available options or these gestures:
● To focus the shot, tap the screen in the area where focus is desired.
● To add a shooting mode, select the desired mode from the options at the bottom of the
viewfinder.
● To switch between the front and rear facing cameras, tap Orientation button (circle with
arrows surrounding it) in the upper right corner of the screen.
● Flash can be turned on or off or set to auto by tapping the Lightning icon at the top of the
screen.
● HDR can be added or removed by tapping the HDR icon at the top of the screen.
Apps
2.
Tap the Shutter button (Double Circle) above the Home icon to
take a picture.
○
Pressing and holding the icon will take a burst of
pictures.
○
The Volume Up and Volume Down buttons can also be
used to take a picture.
Record Videos
Record high-quality videos using your phone:
1.
Open the Camera app and aim the camera at the subject. Tap
the Record icon (circle with red dot in the middle) to record.
2.
The following actions are available:
○
Tap the Double Circle icon to capture a picture while
recording.
○
Tap the Pause icon to pause recording.
○
Tap the Record icon to resume recording when paused.
○
Tap the Stop icon to stop recording.
Apps
Clock
The Clock app offers features for keeping track of time and setting alarms:
1.
Open the Clock app and tap one of the icons at the top to use a feature:
○
Alarm: Set an alarm to ring at a specific time.
○
Clock: View the time of day or night in other parts of the world. The world clock
displays time in hundreds of different cities within all 24 time zones around the
world.
○
Timer: Use a timer to count down to an event based on a present time length
(hours, minutes, and seconds).
○
Stopwatch: Measure intervals of time.
The world clock lets you keep track of the current time in multiple cities around the globe.
To list a city on the main clock screen:
1.
Tap the Clock app and tap the Clock icon at the top of the screen.
2.
Tap the Globe icon at the bottom of the screen.
3.
Scroll down the list to search or type in the name of the desired city.
4.
Tap the boxes next to the city’s name.
5.
Tap the Back icon to return to the previous screen.
To remove a clock from the list, go back to the Globe menu and tap the highlighted boxes that
are no longer desired.
Apps
Create an Alarm
Set an alarm to ring at a specific time. You can set alarms for a single
use or to recur on specific days of the week. You can also choose
options for how to be notified.
1.
Open the Clock app and tap the Alarm icon at the top.
2.
Tap the “+” icon at the bottom of the screen.
3.
Select the desired time and tap “OK.”
○
After the alarm is created, it will be listed as a one-time
event.
○
Additional options can be selected such as recurrence,
ringtone, and label after the alarm is created.
○
The alarm can be switched on or off using the toggle to
the right or deleted by tapping the Delete icon.
Apps
Timer
The timer provides a countdown timer for up to 99 hours, 99 minutes,
and 99 seconds (100 hours, 40 minutes, and 39 seconds).
1.
Open the Clock app and tap the Timer icon at the top of the
screen.
2.
Using the keypad, enter the desired length of time, starting
with the two-digit hour followed by the two-digit minutes and
two-digit seconds.
3.
Tap the Play icon at the bottom of the screen to start the timer.
4.
While the timer is running, the following options are available:
5.
○
+ 1:00: Add an additional minute to the timer.
○
ADD TIMER: Add an additional timer while the first runs
in the background.
○
DELETE: Delete the timer in view.
○
Pause: Pause the timer.
○
Play: Resume the timer when the timer is paused.
○
Reset: Reset the timer when the timer is paused.
Swipe up and down the screen to see timers running, paused,
or available to start.
Apps
Stopwatch
The stopwatch lets you time events down to a hundredth of a second.
1.
Open the Clock app and tap the Stopwatch icon at the top of the screen.
2.
Tap the Play button to begin timing.
3.
While the stopwatch is running, the following options are available:
○
Lap: Keep track of lap times.
○
Pause: Pause the stopwatch.
○
Play: Resume the stopwatch when the stopwatch is paused.
○
Reset: Reset the stopwatch when the stopwatch is paused.
○
Share: A window pops up with various ways to share the current
saved time(s).
Apps
Settings
The Settings menu controls settings for all elements within the Clock app.
1.
Open the Clock app and tap the Menu icon ( ) in the top right corner
of the screen. Select “Settings” from the list.
2.
Clock settings:
3.
○
Style: Digital or Analog.
○
Display time with seconds: Yes or no toggle.
○
Change date & time: Quick link to System Settings > Date &
time.
Alarm settings:
○
Silence after: Select amount of time before alarm stops
sounding.
○
Snooze length: Select amount of time to snooze.
○
Alarm volume: Slider for alarm-specific volume.
○
Gradually increase volume: Select the amount of time the
alarm will take to reach full volume selected.
○
Volume buttons: Select function of volume buttons during
alarm (Snooze, Dismiss, or Control volume).
○
Start week on: Select the day the week begins.
Apps
4.
5.
Timer Settings:
○
Timer sound: Select a sound for the timer to make
when it expires.
○
Gradually increase volume: Select the amount of time
the alarm will take to reach full volume.
○
Timer vibrate: Toggle on or off vibration with sound.
Screen saver:
○
Style: Digital or Analog.
○
Night mode: Very dim display of screen saver
checkbox.
Apps
Contacts
Store and manage contacts with the Contacts app, which can be synchronized with a
variety of your existing personal accounts.
Note: The Contacts app is different from the “Contacts” tab in the Phone app. Although
both list the contacts in your phone and accounts, the available options and functions
are different.
Add a Contact
Use the following procedure to add a new contact.
1.
Open the Contacts app and tap the “+” icon in the bottom right corner of the
screen.
2.
Enter a name and other contact information.
○
3.
Select “More fields” to reveal additional sections.
○
4.
First name, Last name, Phone and type, and Email and type.
Phonetic last name, Phonetic middle name, Phonetic first name,
Nickname, Company, Title, Address and type, IM and type, Website,
Important date and type, Relationship, Notes, and Label.
Tap “SAVE” in the upper right corner of the screen to save the contact. Tap the
“X” in the upper left corner of the screen to cancel.
Apps
Edit a Contact
When editing a contact, you can tap a field to change or delete the
information, or you can add more fields to the contact’s list of
information.
1.
Open the Contacts app and tap a contact to select it.
2.
Tap the Pencil icon on the bottom right corner of the screen.
3.
Tap any of the fields to add, change, or delete information.
4.
Tap “SAVE” in the upper right corner of the screen to save the
changes. Tap the “X” in the upper left corner of the screen to
cancel.
Share a Contact
1.
Open the Contacts app and tap a contact to select it.
2.
Tap the Menu icon in the top right corner of the screen and
select “Share.”
3.
Choose a sharing method and follow the prompts.
Apps
Merge or Unlink Contacts
When you have contacts from various accounts, you may have
multiple similar entries for a single contact. The Contacts app lets you
merge multiple entries into a single contact.
To merge contacts:
1.
2.
3.
Open the Contacts app and press and hold a single contact
until a checkmark appears to the left of it.
Tap one or more additional contacts until all contacts you wish
to merge into one are selected.
Tap the icon in the top right corner of the screen and select
“Merge.”
Mark Contacts as Favor
When contacts are marked as
from other apps. Favorites dis
Phone app.
To mark contacts as favorites
1.
Open the Contacts app
2.
Tap the outlined Star ic
corner; it will become s
To remove contacts from your
1.
Open the Contacts app
2.
Tap the Star icon next t
will become an outline
To unlink contacts:
Delete Contacts
1.
Open the Contacts app and tap the contact to select it.
2.
Tap the icon in the top right corner and select “View linked
contacts.”
1.
Open the Contacts app
until a checkmark appe
3.
Select “UNLINK” in the bottom right corner of the box and
select “UNLINK” in the confirmation box.
2.
Tap any additional con
3.
Tap the Trash icon in th
and confirm when prom
Apps
You can delete a single contac
Phone
Use the Dialer
1.
Open the Phone app and tap the Dialpad icon at the bottom
right of the screen.
2.
Enter a phone number on the keypad and tap the Call icon (a
phone) at the bottom of the screen to place a call.
Use the Contact List
1.
Open the Phone app and tap the Contact List icon (two people)
at the top right corner of the screen.
2.
Tap the desired contact and tap the phone number to place a
call.
Use the Call Log
All incoming, outgoing, and missed calls are recorded in the call log. If
the number or caller is listed in your contacts list, the associated
name is also displayed:
1.
Open the Phone app and tap the Recents icon (a clock) at the
top center of the screen.
2.
Tap the Phone icon to the right of the contact to place a call.
Apps
Answer a Call
When a call is received, the phone rings and the caller’s phone
number or name is displayed if it is stored in the contacts list. To
answer a call:
1.
On the incoming call screen, swipe up from the Call icon to
answer the call.
2.
If an app is in use, a pop-up screen is displayed for the
incoming call.
Decline a Call
On the incoming call screen, swipe down from the Call icon to reject
the call and send it to voicemail.
End a Call
To finish a call, tap the End icon at the bottom center of the screen.
Apps
While on a Call
Adjust the Call Volume
Press the Volume buttons to increase or decrease the volume.
Call Log
The numbers of the calls that
are stored in the call log.
1.
Open the Phone app an
of the screen.
2.
A list of recent calls is d
list, the caller’s name is
Multitasking
If you exit the call screen and return to a Home Screen, your active call
is indicated by a Phone icon on the Status Bar. You can continue your
current call while you do something else, such as access the contacts
list, view a recent email, or locate a picture.
To return to the call screen:
1.
Drag the Status Bar down to display the Notification Panel.
2.
Tap the call in progress to return to the Phone app.
Switch to Speakerphone
Tap the Speaker icon to play the call on your phone’s loudspeaker.
Apps
Save a Contact from a R
Use recent call information to
contacts list.
1.
Open the Phone app an
of the screen.
2.
Tap the call that contai
the contacts list.
3.
Tap “Create new conta
4.
Fill out any information
and tap “SAVE” at the t
Block a Number
1.
Open the Phone app, en
(911 in North America)
By adding a caller to your block list, future calls from this number will
be sent directly to voicemail and messages will not be received.
2.
Complete the call. Duri
features are active.
1.
Open the Phone app and tap the Recents icon at the top center
of the screen.
2.
Tap the caller that is to be added to the block list.
3.
Tap the “Block/report spam” icon and confirm the selection by
tapping “BLOCK.”
The block list can be modified in Settings:
1.
Open the Phone app and tap the
corner of the screen.
icon in the upper right
2.
Tap Settings and select “Call blocking” from the menu.
3.
Tap the “X” icon next to a number to remove it from the list.
Emergency Calls
You can dial the emergency telephone number in your region
regardless of the phone’s cellular service status.
Make an Emergency Call
You can dial the emergency telephone number from your phone
whether or not cellular service has been activated. If your phone
is not activated, you can only make an emergency call.
Apps
Make an Emergency Ca
The emergency telephone num
locked, allowing anyone to use
emergency. When accessed fr
emergency calling feature is a
phone remains secured.
1.
Drag up from the botto
screen.
2.
Tap “EMERGENCY” at t
3.
Enter the emergency te
4.
Complete the call. Duri
features are active.
Voicemail
Use the phone’s voicemail fea
1.
Open the Phone app an
dialpad.
2.
Follow the voice promp
Optional Calling Services
Place a Multiparty Call
If supported by your service plan, calls can be made while another call
is in progress.
1.
From an active call, tap “Add call.”
2.
Dial the new number and tap the Call icon.
3.
When the call is answered, tap the number on hold to switch
between the two calls.
4.
Tap “Merge” to hear both callers at once (multiconferencing).
Phone Settings
1.
Open the Phone app and tap the
corner of the screen.
2.
Select “Settings” from the drop-down menu.
Apps
icon in the upper right
Messages
Learn how to send and receive messages using the Messages app.
Types of Messages
The Messages app provides the following message types:
●
Text messages (SMS)
●
Multimedia messages (MMS)
Short Message Service (SMS) includes sending and receiving text
messages to and from other mobile phones or email addresses. To
use this feature, you must have a subscription with a service
provider’s message service.
Multimedia Messaging Service (MMS) includes sending and receiving
multimedia messages (such as pictures, videos, and audio messages)
to and from other mobile phones or email addresses. To use this
feature, you must have a subscription with a service provider’s
message service.
Messaging icons are displayed at the top of the screen and indicate
when messages are received and their type.
Apps
Create and Send Messages
How to create and send a message using the Messages app.
1.
Open the Messages app and select the “+” icon at the bottom
right of the screen.
2.
In the “To” field, type the name of a contact or enter the phone
number of the desired recipient.
○
Additional recipients may be added at any time before
the message is sent.
3.
Tap the “Type an SMS message” field to enter a message.
4.
Tap the “+” next to the message field to add images, audio, and
more to the message.
5.
Tap the Happy Face icon on the keyboard to choose an
available emoticon from the list and add it to the message at
the cursor location.
6.
Review the message and tap the Paper Airplane icon to send.
View New Messages
When new messages are received, a New Message notification will
appear on the Status Bar.
●
To play a multimedia m
tap the Play icon.
●
To scroll through the lis
page.
Delete Messages
1.
Open the Messages ap
2.
Touch and hold the me
checkmark appears ne
○
3.
You can select
same time.
Tap the Trash icon in th
confirm when prompte
Message Search
1.
Open the Messages ap
at the top right corner o
2.
Enter a word or phrase
to open it.
Messages Settings
To view the message:
1.
Open the Notification Panel and tap the message or open the
Messages app and tap the new message to view it.
Open the Messages ap
corner of the screen.
2.
Select “Settings” from t
Apps
Emergency Alerts
To disable imminent and AMB
This device is designed to receive wireless emergency alerts from the
Commercial Mobile Alerting System (CMAS), also known as the
Personal Localized Alerting Network (PLAN). For more information,
contact your wireless provider.
1.
Open the Settings app
2.
Select “Emergency bro
Emergency alerts allow customers to receive geographically targeted
messages. Alert messages notify customers of imminent threats to
their safety within their area. There is no charge for receiving an
emergency alert message.
3.
There are three types of emergency alerts:
1.
Alerts issued by the President.
2.
Alerts involving imminent threats to safety of life (extreme and
severe).
3.
AMBER alerts (missing child alert).
Users may choose not to receive imminent alerts (extreme and
severe) and AMBER alerts.
Alerts issued by the President cannot be disabled.
Apps
○
All alerts are en
Tap the checkbox to un
Settings
Configure your Essential Phone’s various features, from addin
around apps
Menu
Open Settings
Here are a couple of ways to access Settings:
●
From a Home Screen, swipe up from the bottom to open the
App Drawer. Scroll down to the Settings app and tap it to open.
Or:
●
Drag down the Status Bar to display the Notification Panel and
tap the Settings icon.
Search for Settings
If you need to pull up a specific setting on your phone, you can search
for it in the Settings menu by pressing the Search icon on the upper
right corner and typing in the term you are looking for.
Settings
Connecting to Wi-Fi Ma
Wi-Fi
You can connect to a wireless
following:
Wi-Fi
Wi-Fi is a term that refers to certain types of wireless local area
networks. To connect to these sort of networks, access to a wireless
access point is required.
●
From a Home Screen, s
App Drawer and open t
●
Tap “Wi-Fi” and switch
●
Scroll to the bottom of
●
Enter your network’s in
To Connect to a Wi-Fi Network
To locate and connect to an available network:
●
●
From a Home Screen, swipe up from the bottom to open the
App Drawer and open the Settings app.
○
Network Name:
Tap “Wi-Fi,” switch the toggle to “on,” and tap the name of your
network of choice.
○
Security: Select
utilizes.
If your network requires a password, a prompt will
appear after selection to allow you to enter the required
information. When finished, press “Connect.”
○
Advanced Optio
network’s proxy
○
Settings
Advanced Wi-Fi Options
There are many ways you can customize your Wi-Fi experience. Read
on to learn more:
Wi-Fi Direct:
This feature allows users to co
through Wi-Fi, without a Wi-Fi
●
From a Home Screen, swipe up from the bottom to open the
App Drawer and open the Settings app.
●
From a Home Screen, s
App Drawer and open t
●
Tap “Wi-Fi” and switch the toggle to “on.”
●
Tap “Wi-Fi” and switch
●
Tap “More options” and select “Advanced.”
●
Tap “More options” and
●
Tap the name of the de
The following options can be selected:
●
Install certificates: Install network certificates
●
Wi-Fi Direct: Your device looks for Wi-Fi Direct devices.
●
Tap “Wi-Fi.”
●
WPS PIN Entry: Set up your device’s PIN to create a PINsecured Wi-Fi connection with another device.
●
Tap “More options” and
●
Tap the name of the de
●
WPS Push Button: Set up your device to connect to a Wi-Fi
Protected Setup device.
Settings
To disconnect:
Bluetooth
To pair devices:
●
From a Home Screen, s
App Drawer and open t
●
Select “Bluetooth,” swit
device you would like to
devices.
Bluetooth
Bluetooth is a type of software that allows for wireless, short-range
communication between other Bluetooth-enabled devices, such as
headsets, printers, and computers. Bluetooth can reach a range of up
to 30 feet.
Pair with a Bluetooth Device
Through pairing, your device is able to share information with another
Bluetooth-enabled device. Pairing two devices is a one-time process
—in the future, both devices, unless prompted, will remember each
other’s information, allowing them to reestablish communication
without delay.
Settings
○
Ensure that bot
second device’s
make it discove
○
When Bluetooth
nearby devices
○
For a new scan,
“Refresh.”
○
Your phone will
other device. Th
passcode. Ente
device’s manua
Bluetooth/Data Usage
Disconnecting from Bluetooth:
Data Usage
You can monitor how your Ess
to conserve data. Please note
data differently than your devic
To disconnect Bluetooth service:
Turn Data Saver On/Off
●
From a Home Screen, swipe up from the bottom to open the
App Drawer and open the Settings app.
●
Tap “Bluetooth” and switch the toggle to “off.”
Data Saver allows your device
programs running in the backg
●
From a Home Screen, s
App Drawer and open t
●
Select “Data Usage” an
●
Switch the toggle on or
Unpair Bluetooth Devices:
If you no longer intend to connect a Bluetooth device to your Essential
Phone, please do the following:
●
From a Home Screen, swipe up from the bottom to open the
App Drawer and open the Settings app.
●
Tap “Bluetooth” and switch the toggle to “on.”
●
Tap the Gear icon next to the device of your choice; on the
second window, tap “Forget.”
Settings
Data Saver
Customize Data Saver
You can set which apps on your Essential Phone are allowed run in the
background while Data Saver is on. To do this:
●
From a Home Screen, swipe up from the bottom to open the App
Drawer and open the Settings app.
Mobile Data
You can enable or disable the use
To do this:
●
From a Home Screen, swi
Drawer and open the Sett
●
Select “Data usage” and u
Alerts on Data Usage
●
Select “Data usage” and tap “Data saver.”
●
Switch the toggle to “on” and select “Unrestricted data access.”
●
Use the toggles to enable or disable data access for your apps of
choice.
If the toggle next to your app is turned on, the app will be active in the
background while Data Saver is on. If it is off, the app will not be active while
Data Saver is on.
Alerts can be set to warn you whe
month. To create one:
●
From a Home Screen, swi
Drawer and open the Sett
●
Select “Data usage” and t
●
Tap the Gear icon and sw
●
Select “Data warning,” typ
You can set the measuring unit of
gigabytes (GB) by clicking the arr
Settings
Reviewing Data Usage by Apps
Additional Data Options
You can keep an eye on how much data each app uses by doing the
following:
Here are other options that will he
Essential Phone. To access them
●
From a Home Screen, swipe up from the bottom to open the App
Drawer and open the Settings app.
●
Select “Data Usage” and tap “Cellular Data Usage.”
●
Tap the app you would like to review.
Settings
●
From a Home Screen, swi
Drawer and open the Sett
You can choose from:
●
Billing Cycle: This determ
resets. Note: this will not
any way.
●
Wi-Fi Data Usage: Review
●
Network Restrictions: Det
restrict apps from running
Airplane Mode
Airplane Mode disconnects your device from all networks and turns
off connectivity features such as phone calls, Bluetooth, and Wi-Fi.
While in Airplane Mode, you are able to use applications that do not
require an online connection to function.
Turning Airplane Mode On/Off:
●
From a Home Screen, swipe up from the bottom to open the
App Drawer and open the Settings app.
●
Tap “More” under “Data Usage” and switch the Airplane Mode
toggle on or off.
Settings
Emergency Information
This feature allows you to select certain contacts that can be reached in the
event of an emergency. This information and more can be added by doing the
following:
●
Organ Donor Status
●
Medical Notes
You can choose which contacts c
by doing the following:
●
From a Home Screen, swipe up from the bottom to open the App
Drawer and open the Settings app.
●
From a Home Screen, swi
Drawer and open the Sett
●
Select “Users” and tap “Emergency Information.”
●
Select “Users” and tap “E
tab.
●
Tap “Add Contact” and se
the contact list.
You will be taken to a screen that allows you to enter basic medical
information about yourself. You can enter:
●
Name
●
Address
●
Blood Type
●
Allergies
●
Medications
Settings
Once this is done, you can view th
Screen. Press the Power button a
Tap “Emergency Information” twi
and your emergency contact info
Files
To pull up any files that you may have on your Essential phone:
●
●
From a Home Screen, swipe up from the bottom to open the App
Drawer and open the Downloads app.
Tap the icon in the top left corner to pull up different categories of
files on your device.
Categories include:
●
Recent Files (This will only appear if a file has been viewed recently.)
●
Images
●
Audio
●
Videos
●
Downloads
●
Drive (Files stored in your Google Drive.)
Settings
File Options
You can customize the organizat
displayed can be changed by tapp
left corner of the screen. Tap the
to sort your files by name, date, a
Tap “More Options” to create a ne
each file.
You can delete a file by holding do
Trash icon. If you would like to sh
of the Trash icon and select how
When a file is selected, you can al
by tapping “More Options.”
Tap and Pay
Bluetooth Teth
You can choose which payment app you would like to use for all
purchases made through your Essential Phone device. To set this up:
You can share your Essential P
another device via Bluetooth. T
as the device shares the Wi-Fi
turn on Bluetooth tethering:
●
From a Home Screen, swipe up from the bottom to open the
App Drawer and open the Settings app.
●
Tap “Tap and Pay” and then tap “Payment Default.”
●
Tap the name of the app you would like to use for all applicable
purchases.
Settings
●
From a Home Screen, s
App Drawer and open t
●
Press “More” under “Da
Portable Hotspot.”
●
Switch the Bluetooth Te
Essential Phone and th
Bluetooth.
USB Tethering
Similar to Bluetooth tethering, USB tethering also allows you to share
your internet connection with another device. To enable this feature,
connect your Essential Phone to another device with the supplied USB
cable and complete the following steps:
●
From a Home Screen, swipe up from the bottom to open the
App Drawer and open the Settings app.
●
Press “More” under “Data Usage” and then tap “Tethering &
Portable Hotspot.”
●
Switch USB Tethering toggle to “on.”
Settings
Mobile Hotspot
Connecting a Device to
To connect another device to you
Your Essential Phone can double as a Wi-Fi hotspot for other devices. Note:
your data plan must have hotspot capability. Contact your mobile carrier for
more information.
●
From a Home Screen, swi
Drawer and open the Sett
To turn your hotspot on:
●
Tap “More” under “Data U
Hotspot.”
●
Switch Portable Wi-Fi Hot
●
Make sure the other devic
●
On the other device, selec
available networks and sig
●
From a Home Screen, swipe up from the bottom to open the App
Drawer and open the Settings app.
●
Tap “More” under “Data Usage” and then tap “Tethering & Portable
Hotspot.”
●
Switch Portable Wi-Fi Hotspot toggle to “on.”
Settings
Change the Mobile Hotspot Password
To change your hotspot’s password:
●
From a Home Screen, swipe up from the bottom to open the App
Drawer and open the Settings app.
●
Tap “More” under “Data Usage” and then tap “Tethering & Portable
Hotspot.”
●
Tap “More” under “Data U
Hotspot.”
●
Tap “Set up Wi-Fi hotspot
Here, you can change the followin
●
Network Name: The name
●
Security: Select the type o
●
Password: If the security
one in the appropriate sec
can be viewed by selectin
Select “Set up Wi-Fi hotspot”; change your password and tap “Save.”
Configure Mobile Hotspot Settings
Your hotspot can be customized to suit your needs. To do this:
●
●
From a Home Screen, swipe up from the bottom to open the App
Drawer and open the Settings app.
Settings
Mobile Networks/Location
Review different aspects of your Essential Phone’s access to networks and
mobile data:
●
●
Location:
Some apps, such as Google Maps
To turn location services on, do th
●
From a Home Screen, swi
Drawer and open the Sett
●
Scroll down and tap “Loca
●
Switch Location toggle to
●
Tap “Mode” to determine
Phone.
From a Home Screen, swipe up from the bottom to open the App
Drawer and open the Settings app.
Tap “More” under “Data Usage” and then tap “Cellular Networks.”
Features include:
●
Data Roaming: You can enable or disable data services when your
device is roaming.
○
High Accuracy: U
Preferred Network Type: You can select which network bands your
Essential Device prioritizes.
○
Battery Saving: U
●
Access Point Names: Choose or add APNs.
○
Phone Only: Uses
●
Network Operators: View your network operators.
●
Settings
Location
To increase your device location’s accuracy tap “More Options” and enable
one or both of the following:
Location Services:
Google Location History collects a
improve your experience with app
information can be seen by doing
●
Wi-Fi Scanning: Allows apps to scan for nearby Wi-Fi networks, even
when Wi-Fi is disabled.
●
From a Home Screen, swi
Drawer and open the Sett
●
Bluetooth Scanning: Allows apps to scan for nearby Bluetooth
devices, even when Bluetooth is disabled.
●
Scroll down and tap “Loca
●
Switch Location toggle to
●
Tap Google Location Hist
Recent Location Requests:
You can review which apps have recently requested your device’s location by
doing the following:
●
From a Home Screen, swipe up from the bottom to open the App
Drawer and open the Settings app.
●
Scroll down and tap “Location.”
●
Tap on an app to view settings and information.
Settings
Do Not Disturb
Do Not Disturb blocks all incoming alerts and notifications. The options
described below allow you to customize this mode to suit your needs.
Options:
To customize Do Not Disturb:
●
From a Home Screen, swi
Drawer and open the Sett
●
Select “Sound” and tap “D
To turn Do Not Disturb on:
●
Repeatedly press the Volume Down button until the Do Not Disturb
icon appears.
Or:
●
Pull down your Notification Panel twice to reveal Quick Settings. Tap
the Do Not Disturb icon.
Settings
You can then customize what ale
under this mode and set up autom
certain occasions.
Languages
Language and Input:
You can change your device’s language settings by doing the
following:
●
From a Home Screen, swipe up from the bottom to open the
App Drawer and open the Settings app.
●
Tap “Languages & Input” and then tap “Languages.”
●
Tap “Add a Language” and choose your preferred language
from the available options.
You can drag and drop your selections in the order you would like your
device to prioritize them. If your primary language isn’t available in an
app, your Essential Phone will attempt to utilize the next language and
so on. To delete a language, press the Trash icon and tap the
checkbox corresponding to the language you would like to remove.
Press the Trash icon again to finalize your choice.
Settings
Accessibility
You can customize your device using accessibility settings and apps by
doing the following:
●
From a Home Screen, swipe up from the bottom to open the App
Drawer and open the Settings app.
●
Scroll down and tap “Accessibility.”
Accessibility options
Make your screen ea
Your device has several se
see.
Display size and font size:
screen, adjust the display
Magnification gestures: To
your screen, use magnifica
Get spoken feedback
Contrast and color options
contrast text, color inversi
TalkBack: To use touch and spoken feedback to interact with your device,
you can turn on the TalkBack screen reader. TalkBack tells you about
alerts and notifications and describes your actions.
Turn on captions
Select to Speak: Turn on Select to Speak if you want spoken feedback only
at certain times. Select items on your screen to hear them read or
described aloud.
Use a switch, keyboard, or mouse
Switch Access: If you have limited mobility, Switch Access provides an
alternative to using the touch screen. You can use a switch or keyboard to
control your device.
Settings
Captions: You can turn on
options (language, text, an
Essential Usage and Diagnostics
With this option enabled, you can help improve user experience and troubleshoot issues by allowing Ess
information, such as error logs, power status, app battery usage, system diagnostic logs, and reasons for
example, we may consider your app usage when analyzing your battery life or improving battery life for a
This is information about your device and how you use it (such as battery level, app usage, and network
Essential's products and services for everyone, including things like battery life and app stability. For inst
dropping calls, we may troubleshoot connectivity based on your location. Some aggregated information w
products better too.
If you change this setting after we have initiated a data upload, the new setting will go into effect after tha
see our Privacy Policy for details. Turning off this feature doesn't affect your device's ability to send the in
such as system updates and security.
Settings
User Manual and Safety Guidelines
Basic
Safety
Please follow these suggestions and safeguards to decrease the chance of damage to your product, acc
to lessen the risk of harm or injury, such as from fire, burns, or electric shock:
●
Use the product for its intended purposes only.
●
Do not open or take apart your product, adapter, or accessories.
●
Do not crush, perforate, drop, throw, or try to deform your product, adapter, or accessories.
●
Do not short external contacts or circuits, expose your product or adapter to open flames or lit substances, or d
●
Do not use the product or adapter if they aren't working properly or have been damaged, cracked, or dropped.
●
Do not expose the product or adapter to water or other liquids.
●
Do not use the product while driving or in airplanes, hospitals, service stations, or professional garages.
●
If the product or adapter gets wet, do not try to dry it using any household device such as an oven, microwave, o
●
Do not twist, pinch, or tie the USB cable.
●
This product is intended for use with a certified Class 2 limited power source rated: 5 volts DC, max 3 Amp; 9 vo
●
The product and charger generate heat during normal operation. Avoid prolonged, direct, or indirect skin contac
●
Some applications or prolonged usage may increase product temperature.
●
If the product feels hot, discontinue use and close all applications or turn off the product until it cools.
●
Ensure that the area around the product is adequately ventilated. Covering the product affects air flow, which ca
This may affect product performance and poses a possible risk of fire or explosion, which could lead to serious
Safety
Basic Usage
When using, storing, or cleaning your product:
●
Do not use or store the product or adapter in very cold or hot environments.
●
Do not place the product near credit cards or key cards with a magnetic stripe.
●
Unplug the product and adapter before cleaning, during electrical storms, or when unused for ext
●
Use a clean, soft, dry cloth to clean the product and accessories.
●
Do not use any cleaning products to clean the product or accessories.
Some functions and services are not available in all areas and depend on your wireless plan and service
receive data over a wireless network may incur additional fees from your wireless service provider. Cont
coverage maps, roaming charges, and any other information about available wireless service plans and
Safety
Emergency Calls
To operate, this product relies on radio signals provided by your wireless service provider, and Essential
or reliability of your wireless service provider.
Never rely solely on any wireless device for emergency communications.
Safety
Power Adapter and Accessories Safety
This product comes with a certified AC adapter.
Do not use adapters or accessories that haven't been approved by Essential for use with this product.
When unplugging the power adapter from a power outlet, pull on the adapter, not on the cable.
Safety
Battery Safety and Disposal
This product contains a Lithium-ion polymer or Lithium-ion battery.
Do not attempt to remove the battery.
Removal or use of an unqualified battery may present a risk of leakage, fire, or explosion.
If the battery leaks, do not allow the fluid to touch eyes, skin, or clothing. If the fluid comes in contact wi
rinse with clean water and seek medical advice.
Keep away from fire, as there is a risk of explosion.
Dispose of your product, battery, and accessories in accordance with local requirements. Do not dispos
Improper disposal may result in fire, explosion, or other hazards.
Safety
Battery Safety and Disposal (cont.)
European Union Waste Electrical and Electronic Equipment Disclosure
This symbol on the product, batteries, accessories, or packaging and materials means that
contains must not be disposed of with your household waste. To prevent possible harm to
uncontrolled waste disposal, please separate these items from other types of waste, and r
sustainable reuse of material resources. It is your responsibility to hand this over to an app
of batteries and electrical and electronic equipment.
This separate collection and recycling will help to conserve natural resources and prevent potential nega
the environment. For more information about where to drop off your batteries and electronic waste, pleas
purchased this product or your local government office for details of where and how to recycle in an envir
users should contact their supplier and should check the term and conditions of their purchase contract. T
accessories should not be mixed with other commercial wastes for disposal. The batteries in this product
household waste at the end of their working life.
Safety
Hearing Protection
Prolonged exposure to loud sounds (including music) can cause hearing loss.
To prevent possible hearing damage, do not listen at high volume levels for long periods.
Safety
Health and Medical
This product is not designed or intended for use in the diagnosis of disease or other conditions or in the
prevention of disease.
Talk with your physician before using the product if you have any medical condition that could be affect
blackouts, eye strain, or headaches.
When you perform repetitive activities such as typing or playing games on the product, you may experie
body, such as your hands, wrists, neck, or shoulders. If you experience discomfort, stop using the produ
This product is not intended for use where the use or failure of the product could lead to environmental
Safety
Child Safety
Your product contains or comes with small parts and parts with sharp edges that may cause injury or c
or damage, do not leave your product or accessories within the reach of small children or allow them to
if small parts are ingested.
Safety
Environmental Precaution
Heat or direct sunlight may damage your product, overheat the battery, or create a risk of fire or explosio
vehicle or in places where it may get very hot.
Do not use, store, or transport your product near flammables or explosives (such as gas stations, garag
storage facilities, below deck on boats, or near demolition operations) or areas where the air contains ch
dust, or metal powders. Sparks in such areas could cause an explosion or fire, leading to property dama
To prevent damage, do not use or store your product or accessories near magnetic fields or in dusty, sm
Safety
Pacemaker and Implantable Medical Device Pre
This product emits electromagnetic fields and uses LTE, GSM, WCDMA, Bluetooth, and Wi-Fi technology
with pacemakers and other implanted medical devices. If you have a pacemaker or other implanted med
precautions:
●
Keep the product and charger more than 16 cm (6 in) from the surface of the skin near your pace
●
Hold the product on the opposite side of your body from your pacemaker or other implanted dev
●
Do not carry the product in a pocket near your pacemaker or other implanted device.
●
If you suspect your product is interfering with your pacemaker or other implanted devices, or hav
with such a device, turn off your product and consult your physician.
Safety
Hearing Aid Compatibility (HAC)
The product has been tested and rated under the American National Standard Institute (ANSI) C63.19 h
which contain two types of ratings:
●
M: For reduced radio-frequency interference for acoustic coupling hearing aids
●
T: For inductive coupling with hearing aids operating in telecoil mode
This product is rated M4/T3. These ratings are on a scale from one to four, where four is the most comp
aid compatible under the FCC rules if rated M3 or M4 for acoustic coupling or T3 or T4 for inductive cou
HAC ratings don’t guarantee that a specific hearing aid will work well with a specific product or with som
ensure that a specific hearing aid works well with your product, test them together. If you have question
visit https://support.essential.com or contact your product retailer.
Safety
Regulatory Information
To access product certification information, on your product, go to Settings > About Phone > Regulatory labels.
United States
This device complies with Part 15 of the Federal Communication Commission’s Rules. Operation is subject to the following two conditions: (1)
(2) this device must accept any interference received, including interference that may cause undesired operation.
Note: This device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These
against harmful interference in a residential installation.
This device generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cau
However, there is no guarantee that interference will not occur in a particular installation.
If this device does cause harmful interference to radio or television reception, which can be determined by turning the device off and on, the us
one or more of the following measures:
--Reorient or relocate the receiving antenna.
--Increase the separation between the device and receiver.
--Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
--Consult the dealer or an experienced radio/TV technician for help.
Important: Changes or modifications to this product not authorized by Essential could void (1) the electromagnetic compatibility (EMC), (2) wir
to operate the product.
This product has demonstrated EMC compliance under conditions that included the use of compliant peripheral devices and shielded cables b
use compliant peripheral devices and shielded cables between system components to reduce the possibility of causing interference to radios,
The party responsible for FCC device compliance is:
Essential Products, Inc.
380 Portage Avenue
Palo Alto, CA 94306
+1 (888) 444-2222
Any questions or concerns about FCC compliance, quality, availability or reliability of the wireless voice or data services or connectivity should
you subscribe.
Safety
SAR Compliance (FCC and ISED)
This device has been tested and found to meet applicable limits for radio frequency (RF) exposure.
Specific Absorption Rate (SAR) refers to the rate at which the body absorbs RF energy. The SAR limit is
set the limit averaged over 1 gram of tissue and 2.0 watts per kilogram in countries that set the limit ave
testing, phone radios are set to their highest transmission levels and placed in positions that simulate u
separation, and when worn or carried against the torso of the body, with 5 mm separation.
To reduce exposure to RF energy, use a hands-free option, such as the built-in speakerphone, the suppl
accessories. Cases with metal parts may change the RF performance of the device, including its compli
manner that has not been tested or certified.
Although this device has been tested to determine SAR in each band of operation, not all bands are avai
on your wireless service provider’s (and third-party roaming service provider’s) wireless networks.
Safety
Class 1 Laser Product
This product is a Class 1 laser device, which complies with 21 CFR 1040.10 and 1040.11, except for dev
dated June 24, 2007. To avoid radiation exposure, do not tamper with, open, or use this device other tha
Made in China. STS Microelectronics Co., 16 Tao Hua Rd. Futian Free Trade Zone, 518038 Shenzhen, Ch
Safety
California Notice
WARNING: This product or its packaging can expose you to chemicals including Bisphenol A (BPA), whi
to cause cancer and birth defects or other reproductive harm. For more information go to www.P65War
Settings
Canada
Industry Canada statement.
This device complies with RSSs of the Industry Canada Rules. Operation is subject to the following two
cause harmful interference, and (2) this device must accept any interference received, including interfer
operation.
Ce dispositif est conforme à la norme CNRs d'Industrie Canada applicable aux appareils radio exempts
sujet aux deux conditions suivantes: (1) le dispositif ne doit pas produire de brouillage préjudiciable, et
brouillage reçu, y compris un brouillage susceptible de provoquer un fonctionnement indésirable.
5150–5250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel mo
Safety
European Union
Simplified EU Declaration of Conformity
Hereby, Essential Products, Inc. declares that the radio equipment in this
A11 smartphone device is in compliance with Directive 2014/53/EU.
The full text of the EU declaration of conformity is available at the
following internet address: https://www.essential.com/legal/eudeclaration/
Safety
European Union
Supported Frequency Band
GSM 900
GSM 1800
WCDMA B1
WCDMA B8
LTE B1
LTE B3
LTE B7
LTE B8
LTE B20
LTE B28
LTE B38
LTE B40
LTE B42
BT 2.4GHz
802.11 b/g/n (WLAN 2.4GHz_S
802.11 b/g/n (WLAN 2.4GHz_M
802.11 a/ac (WLAN 5GHz_SI
802.11 a/ac (WLAN 5GHz_MI
NFC
Safety
European Union
France
Radiofrequency exposure.
This device has been tested and found to meet applicable limits for radio frequency (RF) exposure.
The SAR (Specific Absorption Rate) of mobile phones quantifies the maximum exposure level of the use
at the ear. The French regulations require that the SAR does not exceed 2 W / kg.
It is recommended to use the product with a hands-free kit. Do not put the phone close to the belly of pre
teenagers.
It is recommended to use the product in good reception conditions, to reduce the amount of radiation rec
The radio frequency emitted by your device may interfere with some hearing aids. Before using your dev
determine whether or not your hearing aid will be affected by radio frequencies emitted by the device.
Safety
Trademarks
The Essential logo, Essential Products, Essential, Essential Phone, and other marks are trademarks of Es
Google, Android, and other marks are trademarks of Google Inc.
LTE is a trademark of ETSI.
Wi-Fi®, the Wi-Fi CERTIFIED logo, and the Wi-Fi logo are trademarks of Wi-Fi Alliance.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc.
All other trademarks are the property of their respective owners.
Product Limited Warranty
This Limited Warranty applies if You purchased Your Essential Products, Inc. (“EP”) device and/or acces
United States or Canada. “You” or “Your” means the original purchaser from EP or our authorized reselle
Before using Your Product, please read this Limited Warranty carefully to understand Your rights and ob
arbitration provision and class action waiver in the Dispute Resolution and Arbitration section below, wh
(as defined below) with us on an individual basis and through final binding arbitration.
If You do not accept this Limited Warranty, do not use Your Product. Return it unused for a refund. See
information.
Limited Warranty
EP warrants that a new Product (including accessories packaged with it) will be free from defects in ma
use in accordance with EP’s manual and user documentation for one (1) year from the date of purchase
Product, EP warrants that the refurbished Product (including accessories packaged with it) will be free f
workmanship under normal use in accordance with EP’s manual and user documentation for ninety (90
by You. Collectively, the above warranties are EP’s “Limited Warranty.”
This Limited Warranty is available to You and is valid and enforceable only in the specified countries wh
if You purchased Your Product from EP or authorized resellers. This Limited Warranty applies only to ha
to software elements of the Product.
This Limited Warranty does not apply to the following:
(a) ordinary wear and tear; (b) defects or damage resulting from accident, misuse, abnormal use, abnorm
exposure to liquid, moisture, dampness, sand or dirt, neglect, or unusual physical, electrical or electrome
and cosmetic damage; (d) defects or damage resulting from excessive force; (e) equipment that has the
damaged, altered or made illegible; (f) defects or damage resulting from the use of the Product in conjun
or equipment not approved by EP; (g) defects or damage resulting from testing, operation, installation, a
not approved by EP, including but not limited to installation of unauthorized software and unauthorized
defects or damage resulting from external causes such as collision with an object, fire, flooding, dirt, win
exposure to nature or weather conditions (including extreme thermal or environmental conditions), thef
electrical source; (i) defects or damage resulting from cellular signal reception or transmission, or from
introduced into the Product; or (j) any Product purchased outside of the United States or Canada.
Additionally, EP does not represent or warrant that (a) the functions contained in the Product will be acc
the operation of the Product will be secure, uninterrupted, error-free, or virus-free; or (c) any defects wit
than as described in this Limited Warranty.
Exclusive Remedy
If a defect arises and You return Your Product during the Limited Warranty period, EP will in its sole disc
repair Your Product using new or refurbished parts, replace Your Product with a new or refurbished Prod
the Product, or accept the return of the Product in exchange for a refund of the price You paid for the Pr
Product, the repaired or replaced Product will continue to be warranted for the remaining time of the ori
Please backup and then remove all personal data from the Product before returning it to EP. All returned
replacement will become the property of EP. Nothing in this Limited Warranty will reduce or otherwise a
the Product.
To make a claim under this Limited Warranty, visit www.essential.com/warranty. You must provide You
the IMEI number, which can be found on the packaging or in the SIM tray. You will need to provide a pur
The Limited Warranty written above is the only express warranty EP provides for the Product, and the ab
oral or written information, guidelines, or advice given by EP will create a warranty. The foregoing discla
maximum extent permitted by applicable law. The laws of some states or jurisdictions do not allow the
some or all of the disclaimers in this section may not apply to You. EP limits the duration and remedies
including without limitation, warranties of merchantability and fitness for a particular purpose, and warr
to the duration of this Limited Warranty.
Some jurisdictions do not allow limitations on how long an implied warranty lasts, so the above limitatio
Limitation of Liability
You expressly understand and agree that, to the maximum extent permitted by applicable law, EP and it
(collectively, “EP Parties”) will not be liable to You under any theory of liability (whether contract, tort (i
of any warranty or otherwise) for any indirect, incidental, consequential, economic, or special damages,
arising out of the inability to use the Product, even if an EP Party has been advised of the possibility of
You in connection with the Product or this Limited Warranty.
Some jurisdictions do not allow the limitation of incidental or consequential damages, so the above lim
You. This Limited Warranty gives You specific legal rights, and You may also have other rights that vary
province.
MODIFICATION: No employee or representative of EP or its affiliates or any third party is authorized to m
addition to this Limited Warranty whether by course of conduct or otherwise.
SEVERABILITY: If any provision or part of a provision of this Limited Warranty is unlawful, void, or unenf
provision is deemed severable from the warranty and does not affect the validity and enforceability of a
Choice of Law and Jurisdiction
The Federal Arbitration Act, 9 U.S.C. § 1 et seq. (the “FAA”), applies to the agreement to arbitrate to the m
preempted by FAA, the laws of the State of California, without reference to its choice of law principles, w
the exception of Disputes (as defined below) in small claims court or in arbitration, the parties consent t
state or federal courts located in Santa Clara County, California, for any claims arising out of a Dispute r
DISPUTE RESOLUTION AND ARBITRATION:
Please read this section carefully because it requires You to submit to binding arbitration (and jury trial
than specified intellectual property claims and small claims) with EP and limits the manner in which Yo
representative actions or arbitrations are allowed under this agreement.
Some jurisdictions may limit or prohibit arbitration agreements or class action waivers. If You are a resi
arbitration agreement and class action waivers below are not applicable to You. Instead, the provisions
small claims court will apply to any claims that You may have against EP. If Your Dispute exceeds the m
of Your local small claims court, any Dispute will be heard in federal or state courts sitting in Santa Clar
Binding Arbitration; Disputes; Small Claims. You and EP agree to waive any right to a jury trial or the rig
court, and instead accept the use of binding arbitration, (which is either (a) the referral of a Dispute with
$10,000.00 to one impartial person for a final and binding arbitration, or (b) the referral of a Dispute with
$10,000.00 or more to three impartial persons for a final and binding determination); provided, however,
Dispute in small claims court if all the requirements of the small claims court, including any limitations
in the Dispute, are satisfied. You agree to bring a Dispute in small claims court only in Your county of re
California. “Dispute” as used in this Limited Warranty means any dispute, cause of action, claim, or cont
related to the sale, condition, use, or performance of the Product, this Limited Warranty, or the subject m
but not limited to personal injury disputes and disputes that involve third parties (such as developers of
action, claim, or controversy relating to Your or EP’s intellectual property (such as trademarks, trade dre
copyrights, and/or patents). This section does not prevent the parties from seeking public injunctive rel
(continued)
Choice of Law and Jurisdiction
No Class Arbitrations, Class Actions, or Representative Actions. You and EP agree that any Dispute is personal to You and EP and that any Dis
and will not be brought, whether inside or outside of arbitration, as a class or representative action, or on behalf of any other person or persons
Federal Arbitration Act. You and EP agree that this Limited Warranty affects interstate commerce and that the enforceability of this Dispute Re
construed, and enforced, both substantively and procedurally, by the FAA to the maximum extent permitted by applicable law, consistent with
Confidentiality. The arbitrators, EP, and You will maintain the confidentiality of any proceedings, including but not limited to any and all inform
of the arbitration or related to the Dispute(s) therein. The arbitrators will have the authority to make appropriate rulings to safeguard that confi
Process. Our goal is to resolve claims fairly and quickly. Accordingly, for any Dispute that You have against EP, You agree to first contact EP a
written notice of Your claim (“Notice”) to EP by email at [email protected] or by certified mail addressed to: General Counsel, Essential Prod
Notice must (a) include Your name, residence address, email address, and mobile telephone number; (b) describe the nature and basis of the c
notice to You will be similar in form to that described above. If You and EP cannot reach an agreement to resolve the claim within thirty (30) da
as appropriate in accordance with this Dispute Resolution and Arbitration section, submit the Dispute to binding arbitration administered by JA
right to an in-person hearing in Your hometown area. In the case of a Dispute with an amount in controversy of less than $10,000.00, the JAM
apply. In the case of a Dispute with an amount in controversy of $10,000.00 or more, the JAMS Comprehensive Arbitration Rules & Procedures
those two arbitrators picking the third arbitrator, who will be the chief arbitrator. In the event that JAMS declines or is unable to administer the
administered by the American Arbitration Association (“AAA”), or another mutually agreed-upon administrator, in accordance with the AAA Co
effort, You and EP are not able to agree upon an arbitration forum, JAMS will appoint an arbitration forum or arbitrators. The arbitration will be
Streamlined Arbitration Rules & Procedures or the JAMS Comprehensive Arbitration Rules & Procedures, as indicated above (collectively, the “
rules are subject to changes that JAMS may make from time to time. The JAMS Rules and other information about JAMS and arbitration are a
1-800-352-5267. By agreeing to this Limited Warranty, You either (1) acknowledge that You have read and understand the JAMS Rules or (2) w
the terms set forth in this Limited Warranty govern the arbitration. You and EP agree that any Dispute must be commenced or filed within one y
permanently barred.
As limited by the FAA, this Limited Warranty, and the applicable JAMS Rules, the arbitrators will have the exclusive power and jurisdiction to m
concerning the Dispute including the power to determine the question of arbitrability; provided, however, that this power does not include the p
action, which is prohibited by this Limited Warranty (as stated above). The arbitrators may only conduct an individual arbitration, may not cons
preside over any form of representative or class proceeding, or any proceeding on behalf of or involving more than one person.
Fees and Award. If You initiate a Dispute, You will be required to pay a $250 filing fee, which is approximately equivalent to current court filing
paid by EP. The party that prevails in the Dispute will be required to pay the other party’s fees and costs, including attorneys’ fees, unless You
and costs. An arbitrator's award will consist of a written statement stating the disposition of each claim and will provide a concise written stat
award is based.
Choice of Law and Jurisdiction
Opt Out. You may opt out of this dispute resolution procedure by providing notice to EP no later than thi
Your purchase of Your Product. To opt out, You must send notice by e-mail to [email protected], wit
and include in the e-mail (a) your name and address; (b) the date on which the Product was purchased;
number; and (d) the IMEI, MEID, or serial number, as applicable, if you have it (the IMEI, MEID, or serial n
box; (ii) on the Product information screen, which can be found under Settings; or (iii) on the Product or
Alternatively, You may opt out by mailing an opt-out request with the same information to General Coun
Portage Ave., Palo Alto, CA 94306, postmarked no later than thirty (30) days from the date of Your purch
notice that will be effective to opt out of this dispute resolution procedure. Opting out of this dispute res
coverage of this Limited Warranty in any way, and You will continue to enjoy the benefits of this Limited
Severability and Survival. If any portion of this arbitration section is found to be unenforceable or unlaw
or unlawful provision shall be severed from this Limited Warranty; (b) severance of the unenforceable or
impact whatsoever on the remainder of the arbitration section or the parties’ ability to compel arbitratio
individual basis pursuant to the arbitration section; and (c) to the extent that any claims must therefore
consolidated, or representative basis, such claims must be litigated in a civil court of competent jurisdic
parties agree that litigation of those claims shall be stayed pending the outcome of any individual claim
this arbitration section is found to prohibit an individual claim seeking public injunctive relief, that provi
remainder of this section will be enforceable.
CONTACT INFORMATION: This Limited Warranty is given by Essential Products, Inc., a Delaware corpor
is at 380 Portage Avenue, Palo Alto, CA 94306, United States.
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