GE JE1050GA Owner's Manual

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GE JE1050GA Owner's Manual | Manualzz
Microwave Oven
GE Appliances
SENSOR COOK
GUIDE BEHIND
DOOR
Sensor Microwave
Oven
Owner’s Manual
JE1050
Part No. 164D3370P033
Pub. No. 49-40033
10-97 CG TINS-A635WRRO-G81
Customer Service
Troubleshooting Tips
Operating Instructions
Safety Instructions
IMPORTANT SAFETY INSTRUCTIONS.
READ ALL INSTRUCTIONS BEFORE USING.
WARNING!
For your safety, the information in this manual must be followed to minimize the risk of fire, explosion, electric shock,
exposure to excessive microwave energy, or to prevent property damage, personal injury, or loss of life.
PRECAUTIONS TO AVOID POSSIBLE EXPOSURE
TO EXCESSIVE MICROWAVE ENERGY
(a) Do Not Attempt to operate this oven with the door
open since open-door operation can result in harmful
exposure to microwave energy. It is important not to
defeat or tamper with the safety interlocks.
( b) Do Not Place any object between the oven front face
and the door or allow soil or cleaner residue to
accumulate on sealing surfaces.
(c) Do Not Operate the oven if it is damaged. It is
particularly important that the oven door close
properly and that there is no damage to the:
(1) door (bent)
(2) hinges and latches (broken or loosened)
(3) door seals and sealing surfaces.
(d) The Oven Should Not be adjusted or repaired by
anyone except properly qualified service personnel.
IMPORTANT SAFETY INSTRUCTIONS.
This microwave oven is not approved or tested for marine use.
Use this appliance only for its intended purpose as described in this Owner’s Manual.
■ Read and follow the specific precautions in the
Precautions to Avoid Possible Exposure to Excessive
Microwave Energy section above.
■ This appliance must be grounded. Connect only
to a properly grounded outlet. See the Grounding
Instructions section on page 4.
■ Install or locate this appliance only in accordance with
the provided Installation Instructions.
■ Be certain to place the front surface of the door three
inches or more back from the countertop edge to avoid
accidental tipping of the appliance in normal usage.
■ Do not mount this appliance over a sink.
■ Do not mount the microwave oven over or near any
portion of a heating or cooking appliance.
■ Do not store anything directly on top of the microwave
oven surface when the microwave
oven is in operation.
■ Do not operate this appliance if it has a damaged power
cord or plug, if it is not working properly, or if it has been
damaged or dropped.
■ Do not cover or block any openings on the appliance.
■ Use this appliance only for its intended use as described
in this manual. Do not use corrosive chemicals or vapors
in this appliance. This microwave oven is specifically
designed to heat, dry or cook food, and is not intended
for laboratory or industrial use.
■ Do not store this appliance outdoors. Do not use this
product near water—for example, in a wet basement, near
a swimming pool or near a sink.
2
■ Keep power cord away from heated surfaces.
■ Do not immerse power cord or plug in water.
■ Do not let power cord hang over edge of table or counter.
■ To reduce the risk of fire in the oven cavity:
— Do not overcook food. Carefully attend appliance
if paper, plastic or other combustible materials are
placed inside the oven while cooking.
— Remove wire twist-ties and metal handles from paper or
plastic containers before placing them in the oven.
— Do not use the oven for storage purposes. Do not leave
paper products, cooking utensils or food in the oven
when not in use.
— If materials inside the oven should ignite, keep the oven
door closed, turn the oven off and disconnect the power
cord, or shut off power at the fuse or circuit breaker
panel. If the door is opened, the fire may spread.
■ See door surface cleaning instructions in the
Care and cleaning of the microwave oven section
of this manual.
■ This appliance should be serviced only by qualified
service personnel. Contact nearest authorized service
facility for examination, repair or adjustment.
■ As with any appliance, close supervision is necessary
when used by children.
■ Some products such as whole eggs and sealed
containers—for example, closed jars—will explode and
should not be heated in this microwave oven. Such use of
the microwave oven could result in injury.
SAVE THESE INSTRUCTIONS
Safety Instructions
WARNING!
ARCING
If you see arcing, press the CLEAR/OFF pad and correct the problem.
Arcing is the microwave term for sparks in the oven.
Arcing is caused by:
■ Metal, such as twist-ties, poultry pins, or goldrimmed dishes, in the microwave.
■ Metal or foil touching the side of the oven.
■ Recycled paper towels containing small metal
pieces being used in the microwave.
■ Foil not molded to food (upturned edges act like
antennas).
■ Do not pop popcorn in your microwave oven
unless in a special microwave popcorn accessory
or unless you use popcorn labeled for use in
microwave ovens.
■ Do not boil eggs in a microwave oven. Pressure
will build up inside egg yolk and will cause it to
burst, possibly resulting in injury.
■ Foods with unbroken outer “skin” such as
potatoes, hot dogs, sausages, tomatoes, apples,
chicken livers and other giblets, and egg yolks
should be pierced to allow steam to escape during
cooking.
■ SUPERHEATED WATER
Microwaved water and other liquids do not always
bubble when they reach the boiling point. They can
actually get superheated and not bubble at all.
Superheated liquid will bubble up out of the cup when
it is moved or when something like a spoon or tea bag
is put into it.
■ Spontaneous boiling—Under certain special
circumstances, liquids may start to boil during or
shortly after removal from the microwave oven.
To prevent burns from splashing liquid, we
recommend the following: before removing the
container from the oven, allow the container to
stand in the oven for 30 to 40 seconds after the
oven has shut off. Do not boil liquids in narrownecked containers such as soft drink bottles, wine
flasks and especially narrow-necked coffee cups.
Even if the container is opened, excessive steam
can build up and cause it to burst or overflow.
■ Hot foods and steam can cause burns. Be careful
when opening any containers of hot food,
including popcorn bags, cooking pouches and
boxes. To prevent possible injury, direct steam
away from hands and face.
■ Do not overcook potatoes. They could dehydrate
and catch fire, causing damage to your oven.
■ When cooking pork, follow the directions
exactly and always cook the meat to an internal
temperature of at least 170°F. This assures that, in
the remote possibility that trichina may be present
in the meat, it will be killed and meat will be safe
to eat.
3
Customer Service
To prevent this from happening and causing injury, do
not heat any liquid for more than 2 minutes per cup.
After heating, let the cup stand in the microwave for
30 seconds before moving it or putting anything into it.
■ Don’t defrost frozen beverages in narrow-necked
bottles (especially carbonated beverages). Even if
the container is opened, pressure can build up.
This can cause the container to burst, possibly
resulting in injury.
Troubleshooting Tips
■ Operating the microwave with no food inside for
more than a minute or two may cause damage to
the oven and could start a fire. It increases the
heat around the magnetron and can shorten the
life of the oven.
■ Avoid heating baby food in glass jars, even with
the lid off. Make sure all infant food is thoroughly
cooked. Stir food to distribute the heat evenly. Be
careful to prevent scalding when warming
formula. The container may feel cooler than the
formula really is. Always test the formula before
feeding the baby.
Operating Instructions
FOODS
Safety Instructions
IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
WARNING!
MICROWAVE-SAFE COOKWARE
Troubleshooting Tips
Operating Instructions
Make sure all cookware used in your microwave
oven is suitable for microwaving. Most glass
casseroles, cooking dishes, measuring cups, custard
cups, pottery or china dinnerware which does not
have metallic trim or glaze with a metallic sheen can
be used. Some cookware is labeled “suitable for
microwaving.”
■ If you are not sure if a dish is microwave-safe, use
this test: Place in the oven both the dish you are
testing and a glass measuring cup filled with 1 cup
of water—set the measuring cup either in or next
to the dish. Microwave 1 minute at high. If the
dish heats, it should not be used for microwaving.
If the dish remains cool and only the water in the
cup heats, then the dish is microwave-safe.
■ If you use a meat thermometer while cooking,
make sure it is safe for use in microwave ovens.
■ Do not use recycled paper products. Recycled
paper towels, napkins and waxed paper can
contain metal flecks which may cause arcing or
ignite. Paper products containing nylon or nylon
filaments should be avoided, as they may also
ignite.
■ Some styrofoam trays (like those that meat is
packaged on) have a thin strip of metal
embedded in the bottom. When microwaved, the
metal can burn the floor of the oven or ignite a
paper towel.
■ Do not use the microwave to dry newspapers.
■ Not all plastic wrap is suitable for use in microwave
ovens. Check the package for proper use.
■ Paper towels, waxed paper and plastic wrap can be
used to cover dishes in order to retain moisture
and prevent spattering. Be sure to vent plastic
wrap so steam can escape.
■ Cookware may become hot because of heat
transferred from the heated food. Pot holders
may be needed to handle the cookware.
■ “Boilable” cooking pouches and tightly closed
plastic bags should be slit, pierced or vented as
directed by package. If they are not, plastic could
burst during or immediately after cooking,
possibly resulting in injury. Also, plastic storage
containers should be at least partially uncovered
because they form a tight seal. When cooking with
containers tightly covered with plastic wrap,
remove covering carefully and direct steam away
from hands and face.
■ Use foil only as directed in this guide. TV dinners
may be microwaved in foil trays less than 3/4²
high; remove the top foil cover and return the tray
to the box. When using foil in the microwave
oven, keep the foil at least 1 inch away from the
sides of the oven.
■ Plastic cookware—Plastic cookware designed for
microwave cooking is very useful, but should be
used carefully. Even microwave-safe plastic may
not be as tolerant of overcooking conditions as are
glass or ceramic materials and may soften or char
if subjected to short periods of overcooking. In
longer exposures to overcooking, the food and
cookware could ignite.
Follow these guidelines:
Use microwave-safe plastics only and use
them in strict compliance with the cookware
manufacturer’s recommendations.
Do not microwave empty containers.
1
2
not permit children to use plastic
3 Do
cookware without complete supervision.
GROUNDING INSTRUCTIONS
WARNING—Improper use of the grounding plug can result in a risk of electric shock.
Customer Service
This appliance must be grounded. In the event of an
electrical short circuit, grounding reduces the risk of
electric shock by providing an escape wire for the
electric current.
This appliance is equipped with a power cord
having a grounding wire with a grounding plug. The
plug must be plugged into an outlet that is properly
installed and grounded.
Consult a qualified electrician or service technician
if the grounding instructions are not completely
understood, or if doubt exists as to whether the
appliance is properly grounded.
4
If the outlet is a standard 2-prong wall outlet, it is
your personal responsibility and obligation to have it
replaced with a properly grounded 3-prong wall
outlet.
Do not under any circumstances cut or remove the
third (ground) prong from the power cord.
We do not recommend using an extension cord
with this appliance. If the power cord is too short,
have a qualified electrician or service technician
install an outlet near the appliance. (See
EXTENSION CORDS section.)
For best operation, plug this appliance into its own
electrical outlet to prevent flickering of lights,
blowing of fuse or tripping of circuit breaker.
Safety Instructions
ADAPTER PLUGS
Usage situations where appliance’s power cord will be disconnected infrequently.
(Adapter plugs not
permitted in Canada)
Align large
prongs/slots
TEMPORARY
METHOD
Ensure proper ground
and firm connection
before use.
CAUTION: Attaching the adapter ground terminal to the wall receptacle cover screw does not ground the
appliance unless the cover screw is metal, and not insulated, and the wall receptacle is grounded through
the house wiring.
You should have the circuit checked by a qualified electrician to make sure the receptacle is properly
grounded.
When disconnecting the power cord from the adapter, always hold the adapter with one hand. If this is not
done, the adapter ground terminal is very likely to break with repeated use. Should this happen, DO NOT
USE the appliance until a proper ground has again been established.
Usage situations where appliance’s power cord will be disconnected frequently.
Operating Instructions
Because of potential safety hazards under certain conditions,
we strongly recommend against the use of an adapter plug. However, if
you still elect to use an adapter, where local codes permit, a TEMPORARY
CONNECTION may be made to a properly grounded two-prong wall
receptacle by the use of a UL listed adapter which is available at most
local hardware stores.
The larger slot in the adapter must be aligned with the larger slot in
the wall receptacle to provide proper polarity in the connection of the
power cord.
Do not use an adapter plug in these situations because frequent disconnection of the power cord places
undue strain on the adapter and leads to eventual failure of the adapter ground terminal. You should have
the two-prong wall receptacle replaced with a three-prong (grounding) receptacle by a qualified electrician
before using the appliance.
A short power supply cord is provided to reduce the risks resulting from becoming entangled in or tripping
over a longer cord.
Extension cords may be used if you are careful in using them.
If an extension cord is used—
The marked electrical rating of the extension cord should be at least as great as the electrical rating of
the appliance;
The extension cord must be a grounding-type 3-wire cord and it must be plugged into a 3-slot outlet;
1
2
extension cord should be arranged so that it will not drape over the counter top or tabletop where it
3 The
can be pulled on by children or tripped over unintentionally.
Troubleshooting Tips
EXTENSION CORDS
If you use an extension cord, the interior light may flicker and the blower sound may vary when the
microwave oven is on. Cooking times may be longer, too.
Customer Service
Read and follow this Safety Information carefully.
SAVE THESE INSTRUCTIONS
5
Safety Instructions
Safety Information
Precautions to Avoid
Possible Exposure to
Excessive Microwave Energy . . . .2
Safety Precautions . . . . . . . . . . . . .2
Arcing . . . . . . . . . . . . . . . . . . . . . . .3
Foods . . . . . . . . . . . . . . . . . . . . . . .3
Microwave-Safe Cookware . . . . . .4
Grounding Instructions . . . . . . . . . .4
Adapter Plugs . . . . . . . . . . . . . . . . .5
Extension Cords . . . . . . . . . . . . . . .5
Operating Instructions
Operating Instructions
Features of Your
Microwave Oven . . . . . . . . . . . .7, 8
Changing Power Level . . . . . . . . . .9
Time Features . . . . . . . . . . . . .9–12
Sensor Features . . . . . . . . . . .12, 13
Convenience Features . . . . . .13–15
Other Features . . . . . . . . . . . .15–17
Microwave Terms . . . . . . . . . . . .17
Care and Cleaning . . . . . . . . . . . .18
Troubleshooting Tips
Troubleshooting Tips
Before You Call For Service . . . . . .19
Things That Are Normal
With Your Microwave Oven . . . .19
Congratulations!
You Are Now Part of the GE Family.
Welcome to the GE family. We’re proud of our
quality products and we are committed to providing
dependable service. You’ll see it in this easy-to-use
Owner’s Manual and you’ll hear it in the friendly
voices of our customer service department.
Best of all, you’ll experience these values each time
you use your microwave oven. That’s important,
because your new microwave oven will be part of your
family for many years. And we hope you will be part
of ours for a long time to come.
We thank you for buying GE. We appreciate your
purchase, and hope you will continue to rely on us
whenever you need quality appliances for your home.
GE & You, A Service Partnership.
IMPORTANT!
Fill out and return the Consumer Product Registration Card that is
packed with this product. If you cannot find it, please send in the
duplicate card printed in the back of this manual.
FOR YOUR RECORDS
Write the model and serial numbers here:
#
#
You can find them on a label inside the oven.
Staple sales slip or cancelled check here.
Proof of the original purchase date is needed to obtain service
under the warranty.
READ THIS MANUAL
Customer Service
Customer Service
Product Registration . . . . . . . . . .22
Warranty . . . . . . . . . . . . . . . . . . . .23
Service Telephone
Numbers . . . . . . . . . . . .Back Cover
Inside you will find many helpful hints on how to use and maintain
your microwave oven properly. Just a little preventive care on your
part can save you a great deal of time and money over the life of your
microwave oven.
You’ll find many answers to common problems in the Before You
Call For Service section. If you review our chart of Troubleshooting Tips
first, you may not need to call for service at all.
IF YOU NEED SERVICE
6
If you do need service, you can relax knowing help is only a phone
call away. A list of toll-free customer service numbers is included in
the back section. Or, you can always call the GE Answer Center® at
800.626.2000, 24 hours a day, 7 days a week.
About the features of your microwave oven.
Safety Instructions
Throughout this manual, features and appearance may vary from your model.
1000 Watts
Operating Instructions
Features of the Oven
Door Latch Release. Press latch release to open
door.
Window with Metal Shield. Screen allows
cooking to be viewed while keeping
microwaves confined in the oven.
Removable Turntable. Turntable and support
must be in place when using the oven. The
turntable may be removed for cleaning.
Convenience Guide.
Removable Turntable Support. The turntable
support must be in place when using the oven.
Touch Control Panel Display.
NOTE: Rating plate, oven vent(s) and oven light are located on
the inside walls of the microwave oven.
Troubleshooting Tips
Door Latches.
Customer Service
7
You can microwave by time or with the convenience features.
TIME
COOK
TIME
DEFROST
POWER
LEVEL
Operating Instructions
Safety Instructions
About the features of your microwave oven.
1
EXPRESS COOK
4
Troubleshooting Tips
EXPRESS COOK
POPCORN
REHEAT
ADD
30 SEC
2
EXPRESS COOK
5
EXPRESS COOK
BEVERAGE
SNACKS
COOK
AUTO
DEFROST
3
EXPRESS COOK
6
EXPRESS COOK
Cooking Controls
Check the Convenience Guide before you begin.
Time Features
Press
TIME COOK
Press once or twice
TIME DEFROST
EXPRESS COOK
ADD 30 SEC
POWER LEVEL
Enter
Amount of cooking time
Amount of defrosting time
Starts immediately!
Starts immediately!
Power level 1–10
Sensor Features
Customer Service
Press
POPCORN
REHEAT
Enter
Starts immediately!
Starts immediately!
Option
more/less time
Convenience Features
Press
BEVERAGE
SNACKS
COOK
AUTO DEFROST
8
Enter
Starts immediately!
Snack type 1–6
Food type 1–9 + weight
Food weight
Option
1–3 servings
number/weight
About changing the power level.
1
EXPRESS COOK
4
2
EXPRESS COOK
5
3
EXPRESS COOK
6
EXPRESS COOK
EXPRESS COOK
EXPRESS COOK
7
8
9
0
1 Press TIME COOK or TIME DEFROST.
2 Enter cooking or defrosting time.
3 Press POWER LEVEL.
4 Select desired power level 1–10.
5 Press START.
START
Rest periods (when the microwave energy
cycles off) give time for the food to
“equalize” or transfer heat to the inside of
the food. An example of this is shown with
power level 3—the defrost cycle. If
microwave energy did not cycle off, the
outside of the food would cook before the
inside was defrosted.
Here are some examples of uses for various
power levels:
High 10: Fish, bacon, vegetables, boiling
liquids.
Med-High 7: Gentle cooking of meat and
poultry; baking casseroles and reheating.
Medium 5: Slow cooking and tenderizing for
stews and less tender cuts of meat.
Low 2 or 3: Defrosting; simmering; delicate
sauces.
Warm 1: Keeping food warm; softening
butter.
Time Cook
TIME
COOK
1
EXPRESS COOK
4
2
EXPRESS COOK
5
3
EXPRESS COOK
6
EXPRESS COOK
EXPRESS COOK
7
8
9
0
Time Cook II
Allows you to microwave for any time up to
99 minutes and 99 seconds.
Lets you change power levels automatically
during cooking. Here’s how to do it:
Power level 10 (High) is automatically set, but
you may change it for more flexibility.
1 Press TIME COOK.
2 Enter the first cook time.
the power level if you don’t
3 Change
want full power. (Press POWER LEVEL.
1 Press TIME COOK.
cooking time. For example, press
2 Enter
1, 5, 0 and 0 for 15 minutes.
power level if you don’t want
3 Change
full power. (Press POWER LEVEL. Select
a desired power level 1–10.)
START
4 Press START.
You may open the door during Time Cook
to check the food. Close the door and press
START to resume cooking.
Customer Service
EXPRESS COOK
Time Cook I
Select a desired power level 1–10.)
4 Press TIME COOK again.
5 Enter the second cook time.
the power level if you don’t
6 Change
want full power. (Press POWER LEVEL.
Select a desired power level 1–10.)
7 Press START.
At the end of Time Cook I, Time Cook II
counts down.
Troubleshooting Tips
About the time features.
Operating Instructions
Variable power levels add flexibility to
microwave cooking. The power levels on
the microwave oven can be compared to
the surface units on a range. Each power
level gives you microwave energy a certain
percent of the time. Power level 7 is
microwave energy 70% of the time. Power
level 3 is energy 30% of the time. Most
cooking will be done on High (power level 10)
which gives you 100% power. Power level 10
will cook faster but food may need more
frequent stirring, rotating or turning over.
A lower setting will cook more evenly and
need less stirring or rotating of the food.
Some foods may have better flavor, texture
or appearance if one of the lower settings is
used. Use a lower power level when cooking
foods that have a tendency to boil over, such
as scalloped potatoes.
Safety Instructions
POWER
LEVEL
The power level may be entered or
changed immediately after entering the
time for Time Cook, Time Defrost or Express
Cook. The power level may also be changed
during time countdown.
9
Customer Service
Troubleshooting Tips
Operating Instructions
Safety Instructions
About the time features.
Cooking Guide for Time Cook
NOTE: Use power level High (10) unless otherwise noted.
Vegetable
Amount
Time
Comments
Asparagus
(fresh spears)
1 lb.
In 11⁄2-qt. casserole, place 1/4 cup water.
(frozen spears)
10-oz. package
5 to 8 min.,
Med-High (7)
4 to 7 min.
Beans
(fresh green)
(frozen green)
(frozen lima)
1 lb. cut in half
10-oz. package
10-oz. package
10 to 15 min.
4 to 8 min.
4 to 8 min.
In 11⁄2-qt. casserole, place 1/2 cup water.
In 1-qt. casserole, place 2 tablespoons water.
In 1-qt. casserole, place 1/4 cup water.
Beets
(fresh, whole)
1 bunch
16 to 22 min.
In 2-qt. casserole, place 1/2 cup water.
Broccoli
(fresh cut)
(fresh spears)
(frozen, chopped)
(frozen spears)
1 bunch (11⁄4 to 11⁄2 lbs.)
1 bunch (11⁄4 to 11⁄2 lbs.)
10-oz. package
10-oz. package
6 to 9 min.
8 to 11 min.
5 to 7 min.
5 to 7 min.
In 2-qt. casserole, place 1/2 cup water.
In 2-qt. casserole, place 1/4 cup water.
In 1-qt. casserole.
In 1-qt. casserole, place 3 tablespoons water.
1 medium head (about 2 lbs.)
6 to 10 min.
6 to 9 min.
In 11⁄2- or 2-qt. casserole, place 1/4 cup water.
In 2- or 3-qt. casserole, place 1/4 cup water.
Carrots
(fresh, sliced)
(frozen)
1 lb.
10-oz. package
5 to 8 min.
4 to 7 min.
In 11⁄2-qt. casserole, place 1/4 cup water.
In 1-qt. casserole, place 2 tablespoons water.
Cauliflower
(flowerets)
(fresh, whole)
(frozen)
1 medium head
1 medium head
10-oz. package
8 to 11 min.
8 to 15 min.
4 to 7 min.
In 2-qt. casserole, place 1/2 cup water.
In 2-qt. casserole, place 1/2 cup water.
In 1-qt. casserole, place 2 tablespoons water.
Corn
(frozen kernel)
10-oz. package
3 to 6 min.
In 1-qt. casserole, place 2 tablespoons water.
Corn on the cob
(fresh)
1 to 5 ears
11/2 to 4 min.
per ear
In 2-qt. glass baking dish, place corn. If corn is in
husk, use no water; if corn has been husked, add
1/4 cup water. Rearrange after half of time.
1 ear
2 to 6 ears
3 to 6 min.
2 to 3 min.
per ear
Place in 2-qt. oblong glass baking dish.
Cover with vented plastic wrap. Rearrange after
half of time.
Mixed vegetables
(frozen)
10-oz. package
3 to 6 min.
In 1-qt. casserole, place 3 tablespoons water.
Peas
(fresh, shelled)
(frozen)
2 lbs. unshelled
10-oz. package
7 to 10 min.
3 to 6 min.
In 1-qt. casserole, place 1/4 cup water.
In 1-qt. casserole, place 2 tablespoons water.
Potatoes
(fresh, cubed, white)
4 potatoes (6 to 8 oz. each)
9 to 12 min.
Peel and cut into 1-inch cubes. Place in 2-qt.
casserole with 1/2 cup water. Stir after half of time.
1 (6 to 8 oz.)
2 to 4 min.
Pierce with cooking fork. Place in the oven, 1 inch
apart, in circular arrangement. Let stand 5 minutes.
Spinach
(fresh)
10 to 16 oz.
4 to 6 min.
In 2-qt. casserole, place washed spinach.
(frozen, chopped, and leaf)
10-oz. package
4 to 6 min.
In 1-qt. casserole, place 3 tablespoons water.
Squash
(fresh, summer, and yellow) 1 lb. sliced
4 to 6 min.
In 11⁄2-qt. casserole, place 1/4 cup water.
(winter, acorn, or butternut) 1 to 2 squash (about 1 lb. each)
6 to 9 min.
Cut in half and remove fibrous membranes. In
2-qt. glass baking dish, place squash cut-side-down.
Turn cut-side-up after 4 minutes.
Cabbage
(fresh)
(wedges)
(frozen)
(fresh, whole, sweet
or white)
10
In 1-qt. casserole.
1
2
EXPRESS COOK
EXPRESS COOK
4
5
Allows you to defrost for a selected length of
time. See the Defrosting Guide for suggested
times.
3
EXPRESS COOK
6
EXPRESS COOK
EXPRESS COOK
EXPRESS COOK
7
8
9
0
Power level is automatically set at 3, but can
be changed. You can defrost small items
quickly by raising the power level after
entering the time. Power level 7 cuts the
total defrosting time in about half; power
level 10 cuts the total time to approximately
1/3. However, food will need more
frequent attention than usual.
A dull thumping noise may be heard during
defrosting. This is normal when oven is not
operating at High power.
■ Foods frozen in paper or plastic can be
defrosted in the package. Closed packages
should be slit, pierced or vented AFTER
food has partially defrosted. Plastic storage
containers should be partially uncovered.
■ Family-size, prepackaged frozen dinners
can be defrosted and microwaved. If the
food is in a foil container, transfer it to a
microwave-safe dish.
■ Foods that spoil easily should not be
allowed to sit out for more than one hour
after defrosting. Room temperature
promotes the growth of harmful bacteria.
■ For more even defrosting of larger foods,
such as roasts, use Auto Defrost. Be sure
large meats are completely defrosted
before cooking.
■ When defrosted, food should be cool
but softened in all areas. If still slightly icy,
return to the microwave very briefly, or let
it stand a few minutes.
Operating Instructions
START
1 Press TIME DEFROST.
2 Enter defrosting time.
3 Press START.
Defrosting Tips
Safety Instructions
Time Defrost
TIME
DEFROST
Defrosting Guide
Time
Comments
Breads, Cakes
Bread, buns or rolls (1 piece)
Sweet rolls (approx. 12 oz.)
1/4 min.
2 to 4 min.
Rearrange after half the time.
Fish and Seafood
Fillets, frozen (1 lb.)
Shellfish, small pieces (1 lb.)
6 to 9 min.
3 to 7 min.
Place block in casserole. Turn over and break up after half the time.
Fruit
Plastic pouch—1 or 2
(10-oz. package)
Meat
Bacon (1 lb.)
Franks (1 lb.)
Ground meat (1 lb.)
Roast: beef, lamb, veal, pork
Steaks, chops and cutlets
1 to 5 min.
2 to 5 min.
2 to 5 min.
4 to 6 min.
9 to 13 min.
per lb.
4 to 8 min.
per lb.
14 to 20 min.
Chicken, whole (21⁄2 to 3 lbs.)
20 to 25 min.
Cornish hen
7 to 13 min.
per lb.
3 to 8 min.
per lb.
Turkey breast (4 to 6 lbs.)
Place unwrapped meat in cooking dish. Turn over after first half of time and shield
warm areas with foil. After second half of time, separate pieces with table knife.
Let stand to complete defrosting.
Place wrapped chicken in dish. Unwrap and turn over after first half of time. After
second half of time, separate pieces and place in cooking dish. Microwave 2 to 4
minutes more, if necessary. Let stand a few minutes to finish defrosting.
Place wrapped chicken in dish. After half the time, unwrap and turn chicken over.
Shield warm areas with foil. To complete defrosting, run cold water in the cavity
until giblets can be removed.
Place unwrapped hen in the oven breast-side-up. Turn over after first half of time.
Run cool water in the cavity until giblets can be removed.
Place unwrapped breast in microwave-safe dish breast-side-down. After first half
of time, turn breast-side-up and shield warm areas with foil. Defrost for second
11
half of time. Let stand 1 to 2 hours in refrigerator to complete defrosting.
Customer Service
Poultry
Chicken, broiler-fryer, cut up
(21⁄2 to 3 lbs.)
Place unopened package in oven. Let stand 5 minutes after defrosting.
Place unopened package in oven. Microwave just until franks can be separated.
Let stand 5 minutes, if necessary, to complete defrosting.
Turn meat over after first half of time.
Use power level 1.
Troubleshooting Tips
Food
Safety Instructions
About the time features.
Express Cook
1
EXPRESS COOK
4
EXPRESS COOK
2
EXPRESS COOK
5
EXPRESS COOK
3
EXPRESS COOK
6
EXPRESS COOK
This is a quick way to set cooking time for 1–6 minutes.
Press one of the Express Cook pads (from 1 to 6) for 1 to 6 minutes of cooking at power
level 10. For example, press the 2 pad for 2 minutes of cooking time. No need to press
START, the oven will start immediately.
The power level can be changed as time is counting down. Press POWER LEVEL and
enter 1–10.
Operating Instructions
Add 30 Seconds
ADD
30 SEC
You can use this feature two ways:
■ It will add 30 seconds to the time counting down each time the pad is pressed.
■ It can be used as an express cook for 30 seconds. No need to press START, the oven will
start immediately.
About the sensor features.
Humidity Sensor
The Sensor Features detect the increasing humidity released during cooking. The oven
automatically adjusts the cooking time to various types and amounts of food.
Troubleshooting Tips
■ The proper containers and covers are essential for best sensor cooking.
Covered
■ Always use microwave-safe containers and cover them with lids or vented plastic wrap.
Never use tight sealing plastic containers—they can prevent steam from escaping and
cause food to overcook.
Vented
Customer Service
■ Be sure the outside of the cooking containers and the inside of the microwave oven are
dry before placing food in the oven. Beads of moisture turning into steam can mislead
the sensor.
Dry off dishes so they don’t mislead
the sensor.
12
To use the Popcorn feature:
POPCORN
package instructions, using
1 Follow
Time Cook if the package is less than 3.0
1
EXPRESS COOK
9
(less time)
(more time)
Use only with prepackaged
microwave popcorn weighing
3.0 to 3.5 ounces.
ounces or larger than 3.5 ounces. Place
the package of popcorn in the center of
the microwave.
POPCORN. The oven starts
2 Press
immediately.
If you open the door while POP is displayed,
ERROR will appear. Close the door, press
CLEAR/OFF and begin again.
How to Adjust the Popcorn Program to Provide
a Shorter or Longer Cook Time
If you find that the brand of popcorn you
use underpops or overcooks consistently,
you can add or subtract 20 seconds to the
automatic popping time.
To add time:
After pressing POPCORN, press 9
immediately after the oven starts
for an extra 20 seconds.
Reheat
REHEAT
covered food in the oven. Press
1 Place
REHEAT. The oven starts immediately.
oven signals when steam is sensed
2 The
and the time remaining begins counting
Do not open the oven door until time is
counting down. If the door is opened, close
it and press START immediately.
Some Foods Not Recommended for Use With
Reheat
It is best to use Time Cook for these foods:
■ Bread products.
■ Foods that must be reheated uncovered.
■ Foods that need to be stirred or rotated.
■ Foods calling for a dry look or crisp
surface after reheating.
Troubleshooting Tips
down.
After removing food from the oven, stir, if
possible, to even out the temperature. If
the food is not hot enough, use Time Cook
to reheat for more time. Reheated foods
may have wide variations in temperature.
Some areas may be extremely hot.
Operating Instructions
To subtract time:
After pressing POPCORN, press 1
immediately after the oven starts
for 20 seconds less cooking time.
The Reheat feature reheats single servings
(4–8 ounces) of previously cooked foods or
a plate of leftovers.
Safety Instructions
Popcorn
About the convenience features.
Beverage
2
EXPRESS COOK
3
EXPRESS COOK
Press BEVERAGE. The oven starts
immediately.
Drinks heated with the Beverage feature
may be very hot. Remove the container
with care.
The serving size is automatically set at 1, but
can be changed by pressing 2 or 3 right after
pressing BEVERAGE.
13
Customer Service
The Beverage feature heats 1 to 3 servings of
any beverage.
BEVERAGE
Safety Instructions
About the convenience features.
Snacks
The Snacks feature automatically sets the
microwaving times and power levels to
warm a variety of snack foods.
SNACKS
1
2
3
EXPRESS COOK
EXPRESS COOK
EXPRESS COOK
4
5
6
EXPRESS COOK
EXPRESS COOK
EXPRESS COOK
7
8
9
the number of items or the food
3 Enter
weight in ounces.
4 Press START.
Press SNACKS.
1
Select snack type 1–6 (see the Snacks
2 Guide
below).
Hint: You can press and hold the SNACKS pad
during cooking to display the snack type and
remaining microwaving time.
Snacks Guide
Operating Instructions
0
Food Type
START
Quantity or Weight
1 Bread, rolls, muffins
1 to 4
2 Sandwiches
1 to 2
3 Pizza (leftover slices)
1 to 4
4 Dessert toppings
1 to 4
5 Soup
8 to 40 oz.
6 Cheese dip
4 to 16 oz.
Cook
The Cook feature automatically sets the
cooking times and power levels for a variety
of foods.
COOK
1
Troubleshooting Tips
EXPRESS COOK
4
2
EXPRESS COOK
5
6
EXPRESS COOK
EXPRESS COOK
EXPRESS COOK
7
8
9
0
START
Customer Service
3
EXPRESS COOK
1 Press COOK.
food type 1–9 (see the Cook Guide
2 Select
below).
Hint: Press and hold the COOK pad during cooking
to display the remaining cooking time.
Cook Guide
Food Type
Weight
Comments
1 Canned Vegetables
4 to 20 oz.
2 Frozen Vegetables
4 to 16 oz.
3 Fresh Vegetables
4 to 16 oz.
4 Potatoes
8 to 40 oz.
5 Fish
4 to 16 oz.
6 Chicken Pieces
4 to 40 oz.
7 Ground Meat
(beef, pork, turkey)
8 Bacon
8 to 48 oz.
Use microwave-safe casserole or bowl. Cover with
lid or vented plastic wrap.
Use microwave-safe casserole or bowl. Follow
package instructions for adding water. Cover
with lid or vented plastic wrap.
Use microwave-safe casserole or bowl. Add
2 tablespoons water for each serving. Cover
with lid or vented plastic wrap.
Pierce skin with fork. Place potatoes on the
turntable.
Use oblong, square or round dish. Cover with
vented plastic wrap.
Use oblong, square or round dish. Cover with
vented plastic wrap or wax paper.
Use round casserole dish. Crumble meat into
dish. Cover with lid or vented plastic wrap.
Layer strips on a plate, 4 to a layer. Cover each
layer with a paper towel.
Follow package instructions to prepare pizza
for microwaving.
9 Pizza
(frozen, microwaveable)
14
3 Enter weight in ounces.
4 Press START.
2 to 10 oz.
4 to 16 oz.
Use Auto Defrost for meat, poultry and fish.
Use Time Defrost for most other frozen foods.
EXPRESS COOK
EXPRESS COOK
EXPRESS COOK
6
Auto Defrost automatically sets the
defrosting times and power levels to give
even defrosting results for meats, poultry
and fish.
7
8
9
■ Remove meat from package and place on
microwave-safe dish.
1
EXPRESS COOK
4
2
EXPRESS COOK
5
3
EXPRESS COOK
pads 1 and 2 for 1.2 pounds (1 pound,
3 ounces).
START
3 Press START.
Guide
If the weight of food is stated in pounds and
ounces, the ounces must be converted to tenths
(.1) of a pound.
Weight of Food
in Ounces
1–2
3
4–5
6–7
8
9–10
11
12–13
14–15
Enter Food Weight
(tenths of a pound)
.1
.2
.3
.4
.5
.6
.7
.8
.9
■ Twice during defrost, the oven signals
“TURn.” At each “TURn” signal, turn
the food over. Remove defrosted meat or
shield warm areas with small pieces of foil.
There is a handy guide located on
the inside front of the oven.
■ After defrosting, most meats need to
stand 5 minutes to complete defrosting.
Large roasts should stand for about 30
minutes.
Cooking Complete Reminder
To remind you that you have food in the oven, the oven will beep once a minute until you
either open the oven door or press CLEAR/OFF.
Clock
Press to enter the time of day or to check the
time of day while microwaving.
CLOCK
1
EXPRESS COOK
5
3
EXPRESS COOK
1 Press CLOCK.
2 Enter time of day.
3 Press START or CLOCK.
6
EXPRESS COOK
EXPRESS COOK
EXPRESS COOK
7
8
9
Customer Service
4
2
EXPRESS COOK
Troubleshooting Tips
About the other features.
Operating Instructions
1 Press AUTO DEFROST.
the Conversion Guide at right,
2 Using
enter food weight. For example, press
0
Conversion Guide
Safety Instructions
Auto Defrost
AUTO
DEFROST
0
15
Safety Instructions
About the other features.
Delay Start
Delay Start allows you to set the microwave
to delay cooking up to 12 hours.
DELAY
START
REMINDER
1
2
3
EXPRESS COOK
EXPRESS COOK
EXPRESS COOK
4
5
6
EXPRESS COOK
EXPRESS COOK
EXPRESS COOK
7
8
9
1 Press DELAY START.
the time you want the oven to
2 Enter
start. (Be sure the microwave clock
shows the correct time of day.)
3 Select your desired cooking program.
4 Press START.
The Delay Start time will be displayed. The
oven will automatically start at the delayed
time.
The time of day may be displayed by
pressing CLOCK.
NOTE: You cannot use DELAY START with
POPCORN or REHEAT.
Operating Instructions
0
Reminder
The Reminder feature can be used like
an alarm clock, without starting the oven.
The Reminder time can be set up to 12
hours later.
DELAY
START
REMINDER
1
EXPRESS COOK
Troubleshooting Tips
4
2
EXPRESS COOK
5
3
EXPRESS COOK
6
EXPRESS COOK
EXPRESS COOK
EXPRESS COOK
7
8
9
NOTE: REM will remain on the display to show that
the Reminder is set until the Reminder time is
reached and the door is opened or CLEAR/OFF is
pressed.
1 Press DELAY START.
the time you want the oven to
2 Enter
remind you. (Be sure the microwave
clock shows the correct time of day.)
Press START. The Reminder time may be
3 displayed
by pressing DELAY START.
0
Child Lock-Out
CLEAR
OFF
You may lock the control panel to prevent
the microwave from being accidentally
started or used by children.
Sound
Customer Service
Press SOUND to turn the oven beeper on or off.
SOUND
16
To lock or unlock the controls, press and
hold CLEAR/OFF for about three seconds.
When the control panel is locked, an L will
be displayed.
KITCHEN
TIMER
This pad performs three functions:
How to Use to Set a Holding Time
■ It operates as a minute timer.
You can set a holding time between Defrost
and Time Cook, from one second to 99
minutes and 99 seconds.
EXPRESS COOK
3
■ It can be set to delay cooking.
EXPRESS COOK
EXPRESS COOK
4
5
6
■ It can be used as a hold setting after
defrosting.
The Kitchen Timer operates without
microwave energy.
1
2
EXPRESS COOK
EXPRESS COOK
EXPRESS COOK
7
8
9
How to Use as a Minute Timer
0
Press START. When the time is up, the
3 timer
will signal.
5 Press TIME COOK.
6 Enter cooking time.
7 Press START.
Operating Instructions
1 Press KITCHEN TIMER.
the amount of time you want to
2 Enter
count down.
1 Press TIME DEFROST.
2 Enter defrosting time.
3 Press KITCHEN TIMER.
the amount of time you want the
4 Enter
oven to hold.
Safety Instructions
Kitchen Timer
How to Use to Delay the Start of Cooking
You can set the microwave to delay cooking
up to 99 minutes and 99 seconds.
TIME COOK and enter the amount
1 Press
of cooking time.
KITCHEN TIMER and enter the
2 Press
amount of time to delay the start of
cooking.
Troubleshooting Tips
Press START. The timer will begin
3 counting
down to zero and cooking
will then begin.
Microwave terms.
Term
Definition
Arcing
Arcing is the microwave term for sparks in the oven. Arcing is caused by:
■ metal or foil touching the side of the oven.
■ foil that is not molded to food (upturned edges act like antennas).
■ metal such as twist-ties, poultry pins, gold-rimmed dishes.
■ recycled paper towels containing small metal pieces.
Covers hold in moisture, allow for more even heating and reduce cooking time. Venting plastic wrap or
covering with wax paper allows excess steam to escape.
Shielding
In a regular oven, you shield chicken breasts or baked foods to prevent over-browning. When microwaving,
you use small strips of foil to shield thin parts, such as the tips of wings and legs on poultry, which would
cook before larger parts.
Standing Time When you cook with regular ovens, foods such as roasts or cakes are allowed to stand to finish cooking or to
set. Standing time is especially important in microwave cooking. Note that a microwaved cake is not placed
on a cooling rack.
Venting
After covering a dish with plastic wrap, you vent the plastic wrap by turning back one corner so excess steam
can escape.
17
Customer Service
Covering
Safety Instructions
Care and cleaning of the microwave oven.
Helpful Hints
Open the oven door a few minutes after cooking to air out the inside. An occasional
thorough wiping with a solution of baking soda and water keeps the inside fresh.
Unplug the cord before cleaning any part of this oven.
How to Clean the Inside
Walls, Floor, Inside Window, Metal and Plastic Parts on the Door
Operating Instructions
Some spatters can be removed with a paper towel, others may require a damp cloth.
Remove greasy spatters with a sudsy cloth, then rinse with a damp cloth. Do not use
abrasive cleaners or sharp utensils on oven walls.
To clean the surface of the door and the surface of the oven that come together upon
closing, use only mild, nonabrasive soaps or detergents using a sponge or soft cloth.
Rinse with a damp cloth and dry.
Never use a commercial oven cleaner on any part of your microwave.
Removable Turntable and Turntable Support
Troubleshooting Tips
To prevent breakage, do not place the turntable into water just after cooking. Wash it
carefully in warm, sudsy water or in the dishwasher. The turntable and support can be
broken if dropped. Remember, do not operate the oven without the turntable and
support in place.
How to Clean the Outside
Do not use cleaners containing ammonia or alcohol on the microwave oven. Ammonia or
alcohol can damage the appearance of the microwave.
Case
Clean the outside of the microwave with a sudsy cloth. Rinse with a damp cloth and then
dry. Wipe the window clean with a damp cloth.
Control Panel and Door
Wipe with a damp cloth. Dry thoroughly. Do not use cleaning sprays, large amounts of soap
and water, abrasives or sharp objects on the panel—they can damage it. Some paper towels
can also scratch the control panel.
Door Surface
Customer Service
It’s important to keep the area clean where the door seals against the microwave. Use only
mild, non-abrasive detergents applied with a clean sponge or soft cloth. Rinse well.
Power Cord
If the cord becomes soiled, unplug and wash with a damp cloth. For stubborn spots, sudsy
water may be used, but be certain to rinse with a damp cloth and dry thoroughly before
plugging cord into outlet.
18
Before you call for service…
Safety Instructions
Troubleshooting Tips
Save time and money! Review the chart below and you
may not need to call for service.
What To Do
Oven will not start
A fuse in your home may be
blown or the circuit breaker
tripped.
• Replace fuse or reset circuit breaker.
Power surge.
• Unplug the microwave oven, then plug it back in.
Plug not fully inserted into wall
outlet.
• Make sure the 3-prong plug on the oven is fully inserted
into wall outlet.
Door not securely closed.
• Open the door and close securely.
Door not securely closed.
• Open the door and close securely.
START pad not pressed after
entering cooking selection.
• Press START.
Another selection entered
already in oven and CLEAR/OFF
pad not pressed to cancel it.
• Press CLEAR/OFF.
Cooking time not entered after
pressing TIME COOK.
• Make sure you have entered cooking time after pressing
TIME COOK.
CLEAR/OFF was pressed
accidentally.
• Reset cooking program and press START.
Food weight not entered after
pressing AUTO DEFROST.
• Make sure you have entered food weight after pressing
AUTO DEFROST.
Food type not entered after
pressing SNACKS or COOK.
• Make sure you have entered a food type.
During Reheat or Popcorn
program, the door was opened
before steam could be detected.
• Close the door, press CLEAR/OFF and begin again.
No steam was detected by sensor
within 4 minutes and 10 seconds
after start of Popcorn program.
• Use Time Cook.
Control panel lighted, yet
oven will not start
“Error” appears on display
Troubleshooting Tips
Possible Causes
Operating Instructions
Problem
Things That Are Normal With Your Microwave Oven
■ Light reflection around door or
outer case.
■ Dimming oven light and change in
the blower sound at power levels other
than high.
■ Dull thumping sound while oven is
operating.
■ TV/radio interference might be noticed
while using the microwave. Similar to the
interference caused by other small
appliances, it does not indicate a problem
with the microwave. Plug the microwave
into a different electrical circuit, move
the radio or TV as far away from the
microwave as possible, or check the
position and signal of the TV/radio
antenna.
19
Customer Service
■ Steam or vapor escaping from around
the door.
Customer Service
Troubleshooting Tips
Operating Instructions
Safety Instructions
Notes
20
GE Service Protection Plus™
GE, a name recognized worldwide for quality and dependability, offers you Service
Protection Plus ™—comprehensive protection on all your appliances—No Matter
What Brand!
Benefits Include:
• Backed by GE
• All brands covered
• Unlimited service calls
• All parts and labor costs included
• No out-of-pocket expenses
• No hidden deductibles
• One 800 number to call
We’ll Cover Any Appliance.
Anywhere. Anytime.*
You will be completely satisfied with our service protection or you may request your money back
on the remaining value of your contract. No questions asked. It’s that simple.
Protect your refrigerator, dishwasher, washer and dryer, range, TV, VCR and much more—any brand!
Plus there’s no extra charge for emergency service and low monthly financing is available. Even icemaker
coverage and food spoilage protection is offered. You can rest easy knowing that all your valuable
household products are protected against expensive repairs.
Place your confidence in GE and call us in the U.S. toll-free at 800-626-2224
for more information.
*All brands covered, up to 20 years old, in the continental U.S.
✁
Please place in envelope and mail to:
General Electric Company
Warranty Registration Department
P.O. Box 34070
Louisville, KY 40232-4070
21
Cut here
Consumer Product Ownership Registration
Dear Customer:
Thank you for purchasing our product and thank you for placing your
confidence in us. We are proud to have you as a customer!
Follow these three steps to protect your new appliance investment:
1 2 3
After mailing
the registration
below, store this
document in a safe
place. It contains
information you
will need should
you require service.
Our service number
is 800-GE-CARES
(800-452-2737).
Complete and
mail your Consumer
Product Ownership
Registration today.
Have the peace of
mind of knowing we
can contact you in
the unlikely event of
a safety modification.
Model Number
Read your Owner’s
Manual carefully.
It will help you
operate your new
appliance properly.
If you have questions,
or need more
information call the
GE Answer Center®
800.626.2000.
Serial Number
Important: If you did not get a registration card with your product,
detach and return the form below to ensure that your
product is registered.
✁
Consumer Product Ownership Registration
t
an
ort l
p
i
Im Ma ay!
d
To
First
Name
Mr. ■
Model Number
Ms. ■
Mrs. ■
Miss ■
Last
Name
Street
Address
Apt. #
City
State
Date Placed
In Use
Month
Phone
Number
Zip
Code
Day
_
GE Appliances
General Electric Company
Louisville, Kentucky 40225
22
Year
_
Serial Number
Cut here
All warranty service provided by an authorized
Customer Care® technician. For service, call 800-GE-CARES.
GE Will Replace, At No Charge To You:
One Year
From the date of the
original purchase
Any part of the microwave oven which fails due to a defect in materials or workmanship.
During this limited one-year warranty, GE will also provide, free of charge, parts and service labor
to repair or replace the defective part.
Nine Years
From the second through
the tenth year from the
date of original purchase
The magnetron tube, if the magnetron tube fails due to a defect in materials or workmanship.
During this nine-year limited warranty, you will be responsible for any labor or in-home
service costs.
Operating Instructions
For The Period Of:
For each of the above warranties: To avoid any trip charges, you must take the microwave oven to a General Electric
Customer Care® servicer and pick it up following service. In-home service is also available, but you must pay for the service
technician’s travel costs to your home.
What GE Will Not Cover:
■ Replacement of house fuses or resetting of circuit
breakers.
■ Improper installation.
■ Damage to the product caused by accident, fire, floods or
acts of God.
■ Incidental or consequential damage to personal property
caused by possible defects with this appliance.
This warranty is extended to the original purchaser and any succeeding owner for products purchased for home
use within the USA.
Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty gives
you specific legal rights, and you may also have other rights which vary from state to state. To know what your
legal rights are, consult your local or state consumer affairs office or your state’s Attorney General.
Installation Instructions
■ Service trips to your home to teach you how to use the
product.
■ Failure of the product if it is abused, misused, or used for
other than the intended purpose or used commercially.
Safety Instructions
GE Microwave Oven Warranty
Troubleshooting Tips
Warrantor: General Electric Company. Louisville, KY 40225
Customer Service
23
Safety Instructions
Service Telephone Numbers.
GE Answer Center® 800.626.2000
The GE Answer Center® is open 24 hours a day, 7 days a week.
In-Home Repair Service 800-GE-CARES (800-432-2737)
Operating Instructions
Expert GE repair service is only a phone call away.
Special Needs Service 800.626.2000
800-TDD-GEAC (800-833-4322)
Installation Instructions
GE offers, free of charge, a brochure to assist in planning a barrier-free kitchen for persons
with limited mobility.
Service Contracts 800-626-2224
Purchase a GE service contract while your warranty is still in effect and you’ll receive a
substantial discount. GE Consumer Service will still be there after your warranty expires.
Parts and Accessories 800-626-2002
Individuals qualified to service their own appliances can have parts or accessories sent directly
to their homes (VISA, MasterCard and Discover cards are accepted).
Troubleshooting Tips
Instructions contained in this manual cover procedures to be performed by any user. Other servicing
generally should be referred to qualified service personnel. Caution must be exercised, since
improper servicing may cause unsafe operation.
Service Satisfaction
If you are not satisfied with the service you receive from GE:
First, contact the people who serviced your appliance.
Customer Service
Next, if you are still not pleased, write all the details—including your phone number—to:
Manager, Consumer Relations
GE Appliances
Appliance Park
Louisville, KY 40225
Finally, if your problem is still not resolved, write:
Major Appliance Consumer Action Program
20 North Wacker Drive
Chicago, IL 60606
24
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