Grandstream HT818 User manual

Grandstream Networks, Inc.
HT818
Analog Telephone Adaptor
Administration Guide
COPYRIGHT
©2019 Grandstream Networks, Inc. http://www.grandstream.com
All rights reserved. Information in this document is subject to change without notice. Reproduction or
transmittal of the entire or any part, in any form or by any means, electronic or print, for any purpose without
the express written permission of Grandstream Networks, Inc. is not permitted.
The latest electronic version of this user manual is available for download here:
http://www.grandstream.com/support
Grandstream is a registered trademark and Grandstream logo is trademark of Grandstream Networks, Inc.
in the United States, Europe and other countries.
CAUTION
Changes or modifications to this product not expressly approved by Grandstream, or operation of this
product in any way other than as detailed by this User Manual, could void your manufacturer warranty.
WARNING
Please do not use a different power adaptor with your devices as it may cause damage to the products and
void the manufacturer warranty.
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GNU GPL INFORMATION
The firmware for the HT818 contains third-party software licensed under the GNU General Public License
(GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General
Public License (GPL) for the exact terms and conditions of the license.
Grandstream GNU GPL related source code can be downloaded from Grandstream web site from:
http://www.grandstream.com/support/faq/gnu-general-public-license/gnu-gpl-information-download
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Table of Content
DOCUMENT PURPOSE ................................................................................................. 7
CHANGE LOG ................................................................................................................ 8
Firmware Version 1.0.15.4 ..................................................................................................................... 8
Firmware Version 1.0.13.7 ..................................................................................................................... 8
Firmware Version 1.0.11.7 ..................................................................................................................... 8
Firmware Version 1.0.10.6 ..................................................................................................................... 9
Firmware Version 1.0.9.3 ....................................................................................................................... 9
Firmware Version 1.0.8.7 ....................................................................................................................... 9
Firmware Version 1.0.5.18 ..................................................................................................................... 9
Firmware Version 1.0.0.5 ....................................................................................................................... 9
GUI INTERFACE EXAMPLES ...................................................................................... 10
WELCOME ................................................................................................................... 11
PRODUCT OVERVIEW ................................................................................................ 12
Feature Highlights ................................................................................................................................ 12
HT818 Technical Specifications ........................................................................................................... 13
GETTING STARTED..................................................................................................... 15
Equipment Packaging .......................................................................................................................... 15
HT818 Ports Description ...................................................................................................................... 15
Connecting HT818 ............................................................................................................................... 16
Scenario 1: Connecting the HT818 using WAN Port .................................................................... 16
Scenario 2: Connecting the HT818 using LAN Port ..................................................................... 16
HT818 LEDs Pattern ............................................................................................................................ 17
CONFIGURATION GUIDE ............................................................................................ 18
Obtain HT818 IP Address via Connected Analogue Phone ................................................................ 18
Understanding HT818 Interactive Voice Prompt Response Menu ...................................................... 18
Configuration via Web Browser ........................................................................................................... 20
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Accessing the Web UI .................................................................................................................. 21
Web UI Access Level Management .............................................................................................. 22
Saving the Configuration Changes ............................................................................................... 22
Changing Admin Level Password ................................................................................................. 22
Changing User Level Password ................................................................................................... 22
Changing HTTP Web Port ............................................................................................................ 23
Web Configuration Pages Definitions .................................................................................................. 23
Status Page Definitions ................................................................................................................ 24
Basic Settings Page Definitions .................................................................................................... 25
Advanced Settings Page Definitions ............................................................................................ 31
Profiles Pages Definitions ............................................................................................................. 39
FXS Ports Page Definitions .......................................................................................................... 55
Important Settings ................................................................................................................................ 56
NAT Settings ................................................................................................................................. 56
DTMF Methods ............................................................................................................................. 56
Preferred Vocoder (Codec) ........................................................................................................... 56
Configuring HT818 through Voice Prompts ......................................................................................... 57
Configuration through a Central Server ............................................................................................... 58
Register a SIP Account ........................................................................................................................ 58
Call Features ........................................................................................................................................ 62
Rebooting HT818 from Remote ........................................................................................................... 63
UPGRADING AND PROVISIONING ............................................................................ 64
Firmware Upgrade procedure .............................................................................................................. 64
Upgrading via Local Directory .............................................................................................................. 65
Upgrading via Local TFTP/HTTP/HTTPS/FTP/FTPS Servers ............................................................ 65
Firmware and Configuration File Prefix and Postfix ............................................................................ 65
Managing Firmware and Configuration File Download ........................................................................ 66
Configuration File Download ................................................................................................................ 66
RESTORE FACTORY DEFAULT SETTINGS ............................................................... 67
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Using the Reset Button ........................................................................................................................ 67
Using the IVR Command ..................................................................................................................... 67
Reset from Web Interface (Reset Type) .............................................................................................. 68
Reset using SIP NOTIFY ..................................................................................................................... 68
EXPERIENCING HT818 ............................................................................................... 69
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Table of Tables
Table 1: HT818 Features at a Glance ......................................................................................................... 12
Table 2: HT818 Technical Specifications .................................................................................................... 13
Table 3: Definition of the HT818 Connectors .............................................................................................. 16
Table 4: HT818 LEDs Pattern Description .................................................................................................. 17
Table 5: Voice Prompt Menu ....................................................................................................................... 18
Table 6: Status Page Definitions ................................................................................................................. 24
Table 7: Basic Settings Page ...................................................................................................................... 25
Table 8: Advanced Settings ......................................................................................................................... 31
Table 9: Profiles Pages ............................................................................................................................... 39
Table 10: FXS Ports .................................................................................................................................... 55
Table 11: HT818 Call Features.................................................................................................................... 62
Table 12: MAC Address Key Mapping ........................................................................................................ 67
Table of Figures
Figure 1: HT818 Package Contents ............................................................................................................ 15
Figure 2: HT818 Back Panel ....................................................................................................................... 15
Figure 3: Connecting the HT818 ................................................................................................................. 17
Figure 4: HT818 LEDs Pattern .................................................................................................................... 17
Figure 5: Admin Level Password ................................................................................................................ 22
Figure 6: User Level Password ................................................................................................................... 23
Figure 7: Web HTTP Port ............................................................................................................................ 23
Figure 8: SIP Profiles Settings .................................................................................................................... 59
Figure 9: SIP Accounts settings .................................................................................................................. 60
Figure 10: Accounts Status ......................................................................................................................... 61
Figure 11: Firmware Upgrade Page ............................................................................................................ 64
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DOCUMENT PURPOSE
This document describes the basic concept and tasks necessary to use and configure your HT818. It covers
also the topic of connecting and configuring the HT818, making basic operations and the call features.
Please visit http://www.grandstream.com/support to download the latest “HT818 User Guide”.
This guide covers following topics:
•
Product overview
•
Getting started
•
Configuration guide
•
Upgrade and provisioning
•
Restore factory default settings
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CHANGE LOG
This section documents significant changes from previous versions of admin guide for HT818. Only major
new features or major document updates are listed here. Minor updates for corrections or editing are not
documented here.
Firmware Version 1.0.15.4
•
Added more choices to feature “Disable Weak TLS Ciphers”. [Disable Weak TLS Cipher Suites]
•
Added feature “Syslog Protocol”. [Syslog Protocol]
•
Added support for “Distinctive Call Waiting Tone”. [Distinctive Call Waiting Tone]
•
Added support for “Call Waiting Tones”. [Call Waiting Tones]
•
Added support for DHCP option 67. [Configuration File Download]
•
Added support to allow CID name fields for ports that are part of the active hunting group to take
effect. [Hunting Group]
•
Added support for GDMS. [ACS URL]
•
Added Russian language to Web UI and IVR. [Language]
Firmware Version 1.0.13.7
•
Added ability to support provisioning server path containing the server authentication credentials
for the DHCP option 66. [Allow DHCP Option 66 or 160 to Override Server]
•
Added support to send SNMP trap to 3 different servers. [SNMP Trap IP Address]
•
Added feature “Call Features Settings” [Call Features Settings]
•
Added feature “Use SIP User Agent”. [SIP User-Agent]
•
Updated “Use SIP User Agent Header” to “SIP User Agent Postfix”. [SIP User-Agent Postfix]
•
Added feature “Disable Reminder Ring for DND”. [Disable Reminder Ring for DND]
•
Added feature “CDR File Option”. [CDR File Option]
•
Added feature “SIP File Option”. [SIP File Option]
•
Added feature “Disable Weak TLS Cipher Suites”. [Disable Weak TLS Cipher Suites]
•
Added feature “Pulse Dialing Standard”. [Pulse Dialing Standard]
•
Added feature “Callee Flash to 3WC”. [Callee Flash to 3WC]
•
Added feature “RFC2833 Count”. [RFC2833 Events Count] [RFC2833 End Events Count]
•
Added feature “Replace Beginning ‘+’ with 00 in Caller ID”. [Replace Beginning '+' with 00 in Caller
ID]
•
Added feature “Reset Call Features”. [Reset Call Features]
•
Added support to view, download, and delete the call history through device Web UI. [CDR File]
•
Added support to store SIP file locally. [SIP File]
Firmware Version 1.0.11.7
•
Added support for SIP keep-alive to use SIP NOTIFY. [SIP OPTIONS/NOTIFY Keep Alive]
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•
Added support to display CPU load on the device web STATUS page. [CPU load]
•
Added feature “RFC2543 Hold”. [RFC2543 Hold]
•
Added feature “Call Record”. [Call Record]
•
Added feature “Use ARP to detect network connectivity”. [Use ARP to detect network
connectivity]
Firmware Version 1.0.10.6
•
Added feature “Visual MWI Type”. [Visual MWI Type]
•
Added feature “Disable Unknown Caller ID”. [Disable Unknown Caller ID]
•
Added feature “Disable # as Redial Key”. [Disable # as Redial Key]
•
Added feature “Ring Frequency”. [Ring Frequency]
•
Added feature “Allow SIP Factory Reset”. [Allow SIP Factory Reset]
•
Added feature “Management Interface”. [Enable Management Interface] [Management Access]
[Management Interface IPv4 Address]
•
Added Web menu in Spanish. [Language]
•
Added support to display WAN/LAN port cable status on the Web UI. [Network Cable Status]
Firmware Version 1.0.9.3
•
Added support for G722 (wide-band) codec. [HT818 Technical Specifications]
•
Added support for FTP/FTPS for provision and firmware upgrade. [UPGRADING AND
PROVISIONING]
•
Added feature “Conference Party Hang-up Tone” when “Special Feature” is set to MTS. [Call
Progress Tones]
Firmware Version 1.0.8.7
•
Added feature “Custom Certificate”. [Custom Certificate]
•
Added feature “Use P-Access-Network-Info Header”. [Use P-Access-Network-Info Header]
•
Added feature “Use P-Emergency-Info Header”. [Use P-Emergency-Info Header]
•
Added support for “Blacklist for Incoming Calls”. [Blacklist for Incoming Calls]
•
Added feature “Play busy/reorder tone before Loop Current Disconnect”. [Play busy/reorder tone
before Loop Current Disconnect]
•
Removed “Ring Frequency” from web UI
Firmware Version 1.0.5.18
•
No major changes
Firmware Version 1.0.0.5
•
This is the initial version for HT818
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GUI INTERFACE EXAMPLES
http://www.grandstream.com/sites/default/files/Resources/HT818_web_gui.zip
1. Screenshot of Login Page
2. Screenshots of Status Page
3. Screenshots of Basic Settings Page
4. Screenshots of Advanced Settings Page
5. Screenshots of Profile Page
6. Screenshots of FXS Ports Page
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WELCOME
The HT818 analog telephone adapter provide transparent connectivity for analog phones and faxes to the
world of internet voice. Connecting to any analog phone, fax or PBX, the HT818 is an effective and flexible
solution for accessing internet-based telephone services and corporate intranet systems across established
LAN and internet connections. This Grandstream Handy Tones are a new addition to the popular Handy
Tone ATA product family. This manual will help you to learn how to operate and manage your HT818 analog
telephone adaptor and make the best use of their many upgraded features including simple and quick
installation, 3- way conferencing, direct IP-IP Calling, and new provisioning support among other features.
The HT818 is very easy to manage and configure, and it is specifically designed to be an easy to use and
affordable VoIP solution for both the residential user and the teleworker.
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PRODUCT OVERVIEW
The HT818 is an 8 ports analog telephone adapter (ATA) that allow users to create a high-quality and
manageable IP telephony solution for residential and office environments. Their ultra-compact size, voice
quality, advanced VoIP functionality, security protection and auto provisioning options enable users to take
advantage of VoIP on analog phones and enables service providers to offer high quality IP service. The
HT818 is an ideal ATA for individual use and for large scale commercial IP voice deployments since it
permits small and medium businesses to create integrated IP and PSTN telephony systems that efficiently
manage communication costs. HT818’s inclusion of an integrated NAT router and dual 10/100/1000Mbps
Ethernet WAN and LAN ports enables a shared broadband connection between multiple Ethernet devices
as well as the extension of VoIP services to analog phones.
Feature Highlights
The following table contains the major features of the HT818:
Table 1: HT818 Features at a Glance
• Support dual 10/100/1000Mbps Ethernet port, 2 SIP profiles through 8
FXS ports
• Support 3-way voice conferencing.
• Support wide range of caller ID formats.
• Support advanced telephony features, including call transfer, call
forward, call-waiting, do not disturb, message waiting indication, multi-
HT818
language prompts, flexible dial plan and more.
• Support T.38 Fax for creating Fax-over-IP.
• TLS and SRTP security encryption technology to protect calls and
accounts.
• Automated provisioning options include TR-069 and XML Config files.
• Failover SIP server automatically switches to secondary server if main
server loses connection.
• Use with Grandstream’s UCM series of IP PBXs for Zero Configuration
provisioning.
• Strong AES encryption with security certificate per unit
• GR-909 Line Testing Functionalities.
• Exceptional voice quality with wide-band HD codec
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HT818 Technical Specifications
The following table resumes all the technical specifications including the protocols/standards supported,
voice codecs, telephony features, languages and upgrade/provisioning settings for the HT818.
Table 2: HT818 Technical Specifications
Interfaces
Telephone Interfaces
Eight (8) RJ11 FXS ports
Network Interface
Two (2) 10/100/1000 Mbps Ethernet port (RJ45).
LED Indicators
POWER, LAN, WAN, PHONE1, PHONE2, PHONE3, PHONE4, PHONE 5,
PHONE 6, PHONE 7 and PHONE 8.
Factory Reset Button
Yes.
Voice, Fax, Modem
Telephony Features
Caller ID display or block, call waiting, flash, blind or attended transfer,
forward, hold, do not disturb, 3-way conference.
Voice Codecs
G.711 with Annex I (PLC) and Annex II (VAD/CNG), G.723.1, G.729A/B,
G.726, G722, iLBC, OPUS, dynamic jitter buffer, advanced line echo
cancellation.
Fax over IP
T.38 compliant Group 3 Fax Relay up to 14.4kpbs and auto-switch to G.711
for Fax Pass-through.
Short/Long Haul Ring
2 REN, up to 1km on 24AWG line
Load
Caller ID
Bellcore Type 1 & 2, ETSI, BT, NTT, and DTMF-based CID.
Disconnect Methods
Busy Tone, Polarity Reversal/Wink, Loop Current.
Signaling
Network Protocols
TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP/RARP, ICMP, DNS, DHCP, NTP,
TFTP, FTP/FTPS, SSH, STUN, SIP (RFC3261), SIP over TCP/TLS, SRTP, TR069.
QoS
Layer 2 (802.1Q VLAN, SIP/RTP 802.1p) and Layer 3 (ToS, DiffServ, MPLS).
DTMF Methods
In-audio, RFC2833 and/or SIP INFO.
Provisioning and
HTTP, HTTPS, FTP, FTPS, SSH, TFTP, TR-069, secure and automated
Control
provisioning using TR069, syslog.
Security
Media
SRTP.
Control
TLS/SIPS/HTTPS.
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Management
Syslog support, SSH, remote management using web browser.
Physical
Universal Power
Input: 100-240VAC, 50-60Hz
Supply
Output: 12V/1.5A.
Environmental
Operational: 32o – 104oF or 0º – 40ºC.
Storage: 14o – 140oF or -10º – 60ºC.
Humidity: 10 – 90% Non-condensing.
Dimensions and
Dimension : 36 x 120 x 180 mm (H x W x D)
Weight
Weight: 356g
Compliance
Compliance
FCC/CE/RCM.
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GETTING STARTED
This chapter provides basic installation instructions including the list of the packaging contents and also
information for obtaining the best performance with the HT818.
Equipment Packaging
The HT818 ATA package contains
1x 12V Power Adapter
1x HT818
1x Ethernet Cable
1x Quick Installation Guide
1x GPL Statement
Figure 1: HT818 Package Contents
Note: Check the package before installation. If you find anything missing, contact your system administrator.
HT818 Ports Description
The following figure describes the different ports on the back panel of the HT818.
Figure 2: HT818 Back Panel
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Table 3: Definition of the HT818 Connectors
Phone 1- 8 (HT818)
Connects the analog phones / fax machines to the phone adapter using
an RJ-11 telephone cable.
WAN
Connects the phone adapter to your router, switch or modem using an
Ethernet RJ45 network cable.
LAN
co
Connects the phone adapter to your PC or switch using an Ethernet RJ45
network cable.
DC Power
Reset
Connects the phone adapter to PSU (12V – 1.5A).
Factory reset button. Press for 7 seconds to reset factory default settings.
Connecting HT818
The HT818 is designed for easy configuration and easy installation, to connect your HT818, please follow
the steps below:
Scenario 1: Connecting the HT818 using WAN Port
When connecting HT818 using the WAN port, it will act as simple DHCP Client.
1. Insert a standard RJ11 telephone cable into the p hone ports and connect the other end of the
telephone cable to a standard touch-tone analog telephone.
2. Connect the WAN port of the HT818 to a router, switch or modem using an Ethernet cable.
3. Insert the power adapter into the HT818 and connect it to a wall outlet and make sure to respect
the technical specifications of the power adapter used.
4. Power, WAN and Phone LEDs will be solidly lit when the HT818 is ready for use.
Scenario 2: Connecting the HT818 using LAN Port
When connecting the HT818 using the LAN port, it will act as a router and DHCP serving addresses, the
devices connected with HT818 LAN will pull DHCP addresses from your HT818.
1.
Insert a standard RJ11 telephone cable into the p hone ports and connect the other end of the
telephone cable to a standard touch-tone analog telephone.
2.
Connect a computer or switch to the LAN port of the HT818 using an Ethernet Cable.
3.
Insert the power adapter into the HT818 and connect it to a wall outlet and make sure to respect
the technical specifications of the power adapter used.
4.
Power, LAN and Phone LEDs will be solidly lit when the HT818 is ready for use.
Note: Please make sure to enable NAT Router under Web GUI → Basic Settings →Device Mode.
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Figure 3: Connecting the HT818
HT818 LEDs Pattern
There are four (4) LED types that help you manage the status of your HT818.
Figure 4: HT818 LEDs Pattern
Table 4: HT818 LEDs Pattern Description
LED Lights
Power LED
Status
The Power LED lights up when The HT818 is powered on and it flashes
when the HT818 is booting up
WAN LED
The WAN LED lights up when The HT818 is connected to your network
through the WAN port.
LAN LED
The LAN LED lights up when The HT818 is connected to your network
through the LAN port.
Phone LED 1- 8
The phone LEDs indicate status of the respective FXS port-phone on the
back panel
• OFF - Unregistered
• ON (Solid Blue) - Registered and Available
• Blinking every 500 ms - Off-Hook / Busy
• Slow blinking - FXS LEDs indicates voicemail
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CONFIGURATION GUIDE
The HT818 can be configured via one of two ways:
•
The IVR voice prompt menu.
•
The Web GUI embedded on the HT818 using PC's web browser.
Obtain HT818 IP Address via Connected Analogue Phone
HT818 is by default configured to obtain the IP address from DHCP server where the unit is located. In
order to know which IP address is assigned to your HT818, you should access to the “Interactive Voice
Response Menu” of your adapter via the connected phone and check its IP address mode.
Please refer to the steps below to access the interactive voice response menu:
1. Use a telephone connected to phone ports (FXS) of your HT818.
2. Press *** (press the star key three times) to access the IVR menu and wait until you hear “Enter
the menu option “.
3. Press 02 and the current IP address will be announced.
Understanding HT818 Interactive Voice Prompt Response Menu
The HT818 has a built-in voice prompt menu for simple device configuration which lists actions, commands,
menu choices, and descriptions. The IVR menu works with any phone connected to the HT818. Pick up the
handset and dial “***” to use the IVR menu.
Table 5: Voice Prompt Menu
Menu
Voice Prompt
Options
Main
“Enter a Menu Option”
Press “*” for the next menu option
Menu
Press “#” to return to the main menu
Enter 01-05, 07,10, 12-17,47 or 99 menu options
01
“DHCP Mode”,
Press “9” to toggle the selection
“Static IP Mode”
If using “Static IP Mode”, configure the IP address
“PPPoE Mode“
information using menus 02 to 05.
If using “Dynamic IP Mode”, all IP address information
comes from the DHCP server automatically after reboot.
If using “PPPoE Mode”, configure PPPoE Username
and Password from web GUI to get IP from your ISP.
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02
“IP Address “ + IP address
The current WAN IP address is announced
If using “Static IP Mode”, enter 12-digit new IP address.
You need to reboot your HT818 for the new IP
address to take Effect.
03
“Subnet “ + IP address
Same as menu 02
04
“Gateway “ + IP address
Same as menu 02
05
“DNS Server “ + IP address
Same as menu 02
07
Preferred Vocoder
Press “9” to move to the next selection in the list:
10
“MAC Address”
•
PCM U / PCM A
•
iLBC
•
G-726
•
G-723
•
G-729
•
OPUS
•
G722
Announces the MAC address of the unit.
Note: The device has two MAC addresses. One for the
WAN port and one for the LAN port. The device MAC
address announced is the address of LAN port.
12
WAN Port Web Access
Press “9” to toggle between enable / disable.
Default is disabled.
13
Firmware Server IP Address
Announces current Firmware Server IP address.
Enter 12-digit new IP address.
14
15
Configuration Server IP
Announces current Config Server Path IP address.
Address
Enter 12-digit new IP address.
Upgrade Protocol
Upgrade protocol for firmware and configuration update.
Press
“9”
to
toggle
between
TFTP/HTTP/HTTP
/FTP/FTPS
16
Firmware Version
Announces Firmware version information.
17
Firmware Upgrade
Firmware upgrade mode. Press “9” to toggle among the
following three options:
•
Always check
•
Check when pre/suffix changes
•
Never upgrade
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47
“Direct IP Calling”
Enter the target IP address to make a direct IP call, after
dial tone.
86
Voice Mail
Access to your voice mails messages.
99
“RESET”
Press “9” to reboot the device
Enter MAC address to restore factory default setting
(See Restore Factory Default Setting section)
“Invalid Entry”
Automatically returns to main menu
“Device not registered”
This prompt will be played immediately after off hook If
the device is not registered and the option “Outgoing
Call without Registration” is in NO
Five success tips when using the voice prompt
▪
“*” shifts down to the next menu option and “#” returns to the main menu
▪
“9” functions as the ENTER key in many cases to confirm or toggle an option.
▪
All entered digit sequences have known lengths - 2 digits for menu option and 12 digits for IP
address. For IP address, add 0 before the digits if the digits are less than 3 (i.e. - 192.168.0.26
should be key in like 192168000026. No decimal is needed).
▪
Key entry cannot be deleted but the phone may prompt error once it is detected.
Note: Please make sure to reboot the device after changing network settings (IP Address, Gateway,
Subnet…) to apply the new configuration.
Configuration via Web Browser
The HT818 embedded Web server responds to HTTP GET/POST requests. Embedded HTML pages allow
a user to configure the HT818 through a web browser such as Google Chrome, Mozilla Firefox and
Microsoft’s IE.
•
Microsoft Internet Explorer: version 10 or higher.
•
Google Chrome: version 58.0.3 or higher.
•
Mozilla Firefox: version 53.0.2 or higher.
•
Safari: version 5.1.4 or higher.
•
Opera: version 44.0.2 or higher.
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Accessing the Web UI
-
Via WAN port
For the initial setup, the Web access is by default enabled when the device is using private IP and disabled
when using public IP, and you cannot access the Web UI of your HT818 until it’s enabled, the following
steps will show you how to enable it via IVR.
1. Power your HT818 using PSU with the right specifications.
2. Connect your analog phone to phone ports (FXS) of your HT818.
3. Press *** (press the star key three times) to access the IVR menu and wait until you hear “Enter
the menu option “.
4. Press 12, the IVR menu will announce that the web access is disabled, press 9 to enable it.
5. Reboot your HT818 to apply the new settings.
Please refer to steps below if your HT818 is connected via WAN port:
1. You may check your HT818 IP address using the IVR on the connected phone.
Please see Obtain the HT818 IP address via the connected analogue phone
2. Open the web browser on your computer.
3. Enter the HT818’s IP address in the address bar of the browser.
4. Enter the administrator’s password to access the Web Configuration Menu.
Note: The computer must be connected to the same sub-network as the HT818. This can be easily done
by connecting the computer to the same hub or switch as the HT818.
-
Via LAN port
Please refer to steps below if your HT818 is connected via LAN port:
1. Power your HT818 using PSU with the right specifications.
2. Connect your computer or switch directly to your HT818 LAN port.
3. Open the web browser on your computer.
4. Enter the default LAN IP address (192.168.2.1) in the address bar of the browser.
5. Enter the administrator’s password to access the Web Configuration Menu.
6. Make sure to reboot your device after changing your settings to apply the new configuration.
Note: Please make sure that your computer has a valid IP address on the range 192.168.2.x so you can
access the web GUI of your HT818.
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Web UI Access Level Management
There are two default passwords for the login page:
User Level
Username
Password
Web Pages Allowed
End User Level
user
123
Only Status and Basic Settings
Administrator Level
admin
admin
All pages
Viewer Level
viewer
viewer
View all pages. No changes
allowed.
The password is case sensitive with maximum length of 25 characters. When changing any settings, always
submit them by pressing Update or Apply button on the bottom of the page. After submitting the changes
in all the Web GUI pages, if a reboot is required, the web page will prompt the user to reboot by offering a
reboot button on the web page.
Saving the Configuration Changes
After users make changes to the configuration, pressing Update button will save but not apply the changes
until Apply button is clicked. Users can instead directly press Apply button. When a reboot is required to
apply changes, the web page will prompt the user to reboot by offering a reboot button on the web page.
Changing Admin Level Password
1. Access your HT818 web UI by entering its IP address in your favorite browser.
2. Enter your admin password (default: admin).
3. Press Login to access your settings.
4. Go to Advanced Settings → New Admin Password and enter the new admin password.
5. Confirm the new admin password.
6. Press Apply at the bottom of the page to save your new settings.
Figure 5: Admin Level Password
Changing User Level Password
1. Access your HT818 web UI by entering its IP address in your favorite browser.
2. Enter your admin password (default: admin).
3. Press Login to access your settings.
4. Go to Basic Settings → New End User Password and enter the new end-user password.
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5. Confirm the new end-user password.
6. Press Apply at the bottom of the page to save your new settings.
Figure 6: User Level Password
Changing HTTP Web Port
1. Access your HT818 web UI by entering its IP address in your favorite browser.
2. Enter your admin password (default: admin).
3. Press Login to access your settings.
4. Go to Basic Settings → HTTP Web Port.
5. Make sure that the Web Access Mode is set to HTTP.
6. Change the current port to your desired/new HTTP port. Ports accepted are in range [1-65535].
7. Press Apply at the bottom of the page to save your new settings
Figure 7: Web HTTP Port
Web Configuration Pages Definitions
This section describes the options in the HT818 Web UI. As mentioned, you can log in as an administrator
or an end user.
•
Status: Displays the system info, network status, account status, and line options.
•
Basic Settings: Configures the end user level password, IP address modes, web access, time zone
settings and language.
•
Advanced Settings: Configures networks, upgrading and provisioning, TR-069, security settings,
date and time, syslog, audio settings, call settings and call progress tones.
•
Profile (1, 2): Configures the SIP Server, SIP Registration, NAT settings, call features, ring tones.
•
FXS Ports: Configures SIP accounts settings, Off hook Auto-dial.
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Status Page Definitions
Table 6: Status Page Definitions
Status
MAC Address
Shows device ID in hexadecimal format. This is needed by network administrators
for troubleshooting. The MAC address will be used for provisioning and can be
found on the label on original box and on the label located on the bottom panel of
the device.
Note: The device has two MAC addresses, one for the WAN port and one for the
LAN port. The MAC address located on the bottom panel of the device is the MAC
address of LAN port. The MAC address of WAN port is MAC address of LAN port
+1.
Example: MAC Address: WAN - “00:0B:82:25:AF:32”, LAN - “00:0B:82:25:AF:31”.
WAN IPv4 Address
Displays assigned IPv4 address.
WAN IPv6 Address
Displays assigned IPv6 address.
Product Model
Displays product model info. Default is HT818.
Hardware Version
Displays the hardware revision information and the part number.
Software version
•
Program: Specifies Program version.
This is the main firmware release number, which is always used for
identifying the software system of the HT818.
•
Bootloader: Specifies Boot version.
•
Core: Specifies Core version.
•
Base: Specifies Base version.
•
CPE: Specifies CPE version. CPE version is displayed only when HT818
is connected to an ACS using TR-069 protocol.
Software Status
Indicates the current software status of the HT (Running or Stopped).
System Up Time
Indicates actual system time and uptime since last reboot.
CPU Load
Indicates CPU load (%)
Network Cable Status
Indicates status of the cable (Up/Down) and speed information of the connection
(Full/Half).
Up/Down means cable connected/disconnected.
Full/Half means full duplex/half duplex.
PPPoE Link Up
Indicates PPPoE connection status.
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NAT
Indicates type of NAT when it’s configured.
Port Status
Displays relevant information regarding the FXS ports about their registration,
current
status and their appropriate User ID.
Port Options
Displays relevant information regarding the FXS ports about their DND and call
forward features.
CDR File
SIP File
Download, Preview or, Delete call history records from the web GUI. Only the
last 1000 records will be available.
Download, Preview or, Delete locally stored SIP trace.
Note: “Send SIP Log” must be enabled to be able to capture the trace.
Provision
Displays provisioning status.
Core Dump
Provides generated core dump file if unit malfunctions. Clean will be displayed if
no issues.
Basic Settings Page Definitions
Table 7: Basic Settings Page
Basic Settings
New End User
Configures user level password. Case sensitive and max. length of 25 characters.
Password
Confirm End User
Re-enter the end user password to confirm change user password on web GUI
Password
to avoid typo or mistakes.
New Viewer Password
Configures viewer level password.
Case sensitive and max. Length of 25 characters
Confirm Viewer
Re-enter the viewer password to confirm change viewer password on web GUI to
Password
avoid typo or mistakes.
Web Access Mode
Allows users to choose the Web Access Mode between “HTTPS” and “HTTP”. If
“HTTPS” is selected, web UI will be accessed using HTTPS.
By default, “HTTP” is selected.
HTTP Web Port
Customizes HTTP port used to access the HT818 web UI. Default is 80.
HTTPS Web Port
Customizes HTTPS port used to access the HT818 web UI. Default is 443.
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Disable SSH
Enables/disables the SSH access. Default is No (disabled).
SSH Port
Allows users to self-configure SSH Port number.
By default, the port number is 22.
WAN Side Web/SSH
Enables / Disables the Web and SSH access through the WAN port. The available
Access
options are the following:
• No: No access to the web or SSH from any IP address on the WAN side.
• Yes: Access for the Web GUI and SSH is enabled on the WAN side.
• Auto: Only private IP could access the web or SSH on the WAN side.
Default setting is Auto
White List for WAN Side If "WAN Side Web/SSH Access" is set to "Yes" or “Auto”. Users can configure the
white List for WAN Side to be used for remote management.
Multiple IPs are supported and need to be separated by “space”.
Example: 192.168.5.222 192.168.5.223 192.168.7.0/24
Note: If both blacklist and whitelist are not empty, the blacklist is processed first,
followed by the whitelist.
Black List for WAN Side If "WAN Side Web/SSH Access" is set to "Yes" or “Auto”. Users can configure the
black List for WAN Side to ban WAN side web access.
Multiple IPs are supported and need to be separated by “space”.
Example: 192.168.5.222 192.168.5.223 192.168.7.0/24
Note: If both blacklist and whitelist are not empty, the blacklist is processed first,
followed by the whitelist.
Internet Protocol
Selects one of the following IP protocol modes:
•
IPv4 Only: Enforce IPv4 protocol only.
•
IPv6 Only: Enforce IPv6 protocol only.
•
Both, Prefer IPv4: Enable both IPv4 and IPv6 and prefer IPv4.
•
Both, prefer IPv6: Enable both IPv4 and IPv6 and prefer IPv6.
Note: Make sure to reboot the phone for the changes to take effect.
IPv4 Address
Allows users to configure the appropriate network settings on the HT818 to obtain
IPv4 address. Users could select "DHCP", "Static IP" or "PPPoE". By default, it is
set to "DHCP".
•
DHCP mode: all the field values for the static IP mode are not used
(even though they are still saved in the flash memory.) The HT818
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acquires its IP address from the first DHCP server it discovers from
the LAN it is connected.
•
Use PPPoE: set the PPPoE account settings. If selected, HT818
will attempt to establish a PPPoE session if any of the PPPoE fields
is set.
•
Static IP mode: configure IP address, subnet Mask, default router
IP address, 1st preferred DNS server, 2nd preferred DNS server.
These fields are set to zero by default.
IPv6 Address
Allows users to configure the appropriate network settings on the HT818 to obtain
IPv6 address. Users could select "DHCP", "Static IP”. By default, it is set to
"DHCP".
Dynamically
assigned All the field values for the static IP mode are not used (even though they are still
via DHCP
saved in the flash memory.) The ATA acquires its IP address from the first DHCP
server it discovers from the LAN it is connected.
•
DHCP hostname: Specifies the name of the client. The name may or
may not be qualified with the local domain name. This field is optional but
may be required by ISP.
•
DHCP vendor class ID: Exchanges vendor class ID by clients and
servers to convey particular configuration or other identification
information about a client. Default is HT8XX.
Use PPPoE
Set the PPPoE account settings. If selected, ATA attempt to establish a PPPoE
session if any of the PPPoE fields is set.
•
PPPoE account ID: Defines the PPPoE username. Necessary if ISP
requires you to use a PPPoE (Point to Point Protocol over Ethernet)
connection.
•
PPPoE password: Specifies the PPPoE account password.
•
PPPoE Service Name: Defines PPPoE service name. If your ISP uses
a service name for the PPPoE connection, enter the service name here.
This field is optional. Default is blank.
Preferred DNS server
Specifies preferred DNS server to use when DHCP or PPPoE are set.
Statically configured as
Configure IP address, subnet Mask, default router IP address, 1 st preferred DNS
IP address
server, 2nd preferred DNS server. These fields are set to zero by default.
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Enable Management
An interface for HTTP/HTTPS/SSH, the management interface will be a VLAN
Interface
interface if management VLAN is configured and different to service VLAN,
otherwise, a sub interface will be created on service interface. Sub interface can
only be configured with a static IP address without the default gateway if both
management and service interface are using the same VLAN the management
interface will automatically use the gateway of the service interface.
Management Access
Allows to choose which interface can be reached for HTTP/HTTPS/SSH.
Management Interface
Allow to choose how the IP address will be obtained on the gateway for
IPv4 Address
management interface static or Dynamic (DHCP).
802.1Q/VLAN Tag
Assigns the VLAN Tag of the Layer 2 QoS packets
for Management interface.
802.1p priority value
Assigns the priority value of the Layer 2 QoS
packets for management interface. Valid range is 0
to 7.
Time Zone
Selects time zone to define date/time on the device.
Self-Defined Time Zone
Allows users to define their own time zone.
Allow DHCP server to Obtains time zone setting (offset) from a DHCP server using DHCP Option 2; it
set Time Zone
will override selected time zone. If set to “No”, the analogue adapter will use
selected time zone even if provided by DHCP server. Default is Yes.
Language
Configures the languages of the voice prompt and web interface. Available
languages: English, Chinese, Spanish and Russian.
Device Mode
Controls whether the device is working in NAT router mode or Bridge mode. Save
the setting and reboot prior to configuring the HT818.
NAT Maximum Ports
Defines the number of ports that can be managed while in NAT router mode.
Range: 0 – 4096, default is 1024. Typically, one port per connection
NAT TCP Timeout
NAT TCP idle timeout in seconds. Connection will be closed after preconfigured,
timeout if not refreshed. Range: 0 - 3600
NAT UDP Timeout
NAT TCP idle timeout in seconds. Connection will be closed after preconfigured,
timeout if not refreshed. Range: 0 – 3600, default is 300
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Uplink Bandwidth
Specifies the maximum uplink bandwidth permitted by the device. This function is
disabled by default. The total bandwidth can be set as: 128K, 256K, 512K, 1M,
2M, 3M, 4M, 5M, 10M or 15M. The primary function of this setting is to limit the
uplink bandwidth for the device internal system, signaling and NATed traffic.
Example: When 512k is configured, there will be at least 512kbps limited for
internal system, signaling and NATed traffic. Voice or RTP stream will never be
limited.
Downlink Bandwidth
Specifies the maximum downlink bandwidth permitted by the device. This function
is disabled by default. The total bandwidth can be set as: 128K, 256K, 512K, 1M,
2M, 3M, 4M, 5M, 10M or 15M. The primary function of this setting is to limit the
download bandwidth for the device internal system, signaling and NATed traffic.
Example: if 128 is configured, there will be at least 128kbps limited for internal
system, signaling and NATed traffic. Voice or RTP stream will never be limited.
Enable UPnP Support
When set to “Yes”, the HT818 acts as an UPnP gateway for your UPnP enabled
applications. UPnP = “Universal Plug and Play”
Reply to ICMP on WAN
Default is No.
Port
When set to “Yes”, the HT818 responds to the PING command from other
computers but is also made vulnerable to DOS attacks.
Cloned WAN MAC
This allows the user to change/set a specific MAC address on the WAN interface.
Address
Note: Set in Hex format
Enable LAN DHCP
When set to “Yes”, device will function as a simple router and LAN port will provide
IP addresses to internal network. Connect the WAN port to ADSL/Cable modem
or any other equipment that provides access to public Internet
LAN DHCP Base IP
Base IP Address for a LAN port. Default factory setting is 192.168.2.1. Note:
When the device detects WAN IP is conflicting with LAN IP, the LAN base IP
address will be changed based on the network mask -- the effective subnet will
be increased by 1.
For example; 192.168.2.1 will be changed to 192.168.3.1 if net mask is
255.255.255.0. Then the device will reboot
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LAN DHCP Start IP
Default value is 100. The last segment of IP address assigned to the HT818 in
the LAN Network.
Default configuration assigns IP address (to local network devices) starting from
192.168.2.100.
LAN DHCP End IP
Default value is 199. This parameter allows a user to limit the number of local
network devices connected to the internal router.
Default configuration assigns IP address (to devices connected to the LAN port)
in a range from 192.168.2.100 up to 192.168.2.199.
LAN Subnet Mask
Sets the LAN subnet mask. Default value is 255.255.255.0
DHCP IP Lease Time
Default value is 120 hrs (5 days). The length of time the IP address is assigned
to the LAN clients. Value is set in units of hours.
DMZ IP
This function forwards all WAN IP traffic to a specific IP address if no matching
port is used by HT818 or in the defined port forwarding.
Port Forwarding
Forwards a matching (TCP/UDP) port to a specific LAN IP address with a specific
(TCP/UDP) port. Up to 8 rules are available.
Reset Type
Gives the administrator the option to restore default configuration on the HT818.
There are 3 types of factory reset:
•
ISP Data Reset: All VoIP related configuration (mainly everything located on
FXS page).
•
VoIP Data Reset: All ISP (Internet Service Provider) configuration which may
affect the IP address.
•
Full Reset: Both VoIP and ISP related configuration at the same time.
Note: After choosing reset type, you will have to click the reset button for it to take
effect.
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Advanced Settings Page Definitions
Table 8: Advanced Settings
Advanced Settings
New Admin Password
Defines the administrator level password to access the Advanced Web
Configuration page.
This field is case sensitive. Only the administrator can configure the “Advanced
Settings” page. Password field is purposely left blank for security reasons after
clicking update and saved.
The maximum password length is 30 characters.
Confirm Admin
Re-enter the admin password to confirm change admin password on web GUI to
Password
avoid typo or mistakes.
Layer 2 QoS
Sets values for:
802.1Q/VLAN Tag. Default is 0. Valid range is 0-4094.
SIP 802.1p. Default is 0. Valid range is 0-7.
RTP 802.1p. Default is 0. Valid range is 0-7.
Black List for WAN Side It could be either port range or single port separated by a “,”
Port
Example: “5000-6000, 7000 “.
STUN Server
Configures IP address or domain name of STUN server. Only non-symmetric NAT
routers work with STUN.
Keep-alive interval
Sends periodically a blank UDP packet to SIP server in order to keep the "ping
hole" on the NAT router open. Default is 20 seconds.
Use STUN to detect
Uses STUN keep-alive to detect WAN side network problems. If keep-alive request
network connectivity
does not yield any response for configured number of times (minimum 3), the
device will restart the TCP/IP stack. If the STUN server does not respond when
the device boots up, the feature is disabled. Default setting is No.
Use DNS to detect
Uses DNS to detect WAN side network problems.
network connectivity
Default setting is No.
Use ARP to detect
Uses ARP to check the network connectivity.
network connectivity
Default setting is Yes.
Verify host when using
Enables / disables the host verification when using HTTPS.
HTTPS
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Firmware upgrade and
Selects firmware upgrade/provisioning method:
provisioning
TFTP, HTTP/HTTPS or FTP/FTPS.
Firmware Server Path
Sets IP address or domain name of firmware server. The URL of the server that
hosts the firmware release. Default is fm.grandstream.com/gs
Config Server Path
Sets IP address or domain name of configuration server. The server hosts a copy
of the configuration file to be installed on the HT818.
Default is fm.grandstream.com/gs
XML Config File
Decrypts XML configuration file when encrypted. The password used for
Password
encrypting the XML configuration file using OpenSSL.
HTTP/HTTPS/FTP/FTPS Enters user name to authenticate with HTTP/HTTPS/FTP/FTPS server.
User Name
HTTP/HTTPS/FTP/FTPS
Enters password to authenticate with HTTP/HTTPS/FTP/FTPS server.
Password
Firmware File Prefix
Checks if firmware file is with matching prefix before downloading it. This field
enables user to store different versions of firmware files in one directory on the
firmware server.
Firmware File Postfix
Checks if firmware file is with matching postfix before downloading it. This field
enables user to store different versions of firmware files in one directory on the
firmware server.
Config File Prefix
Checks if configuration files are with matching prefix before downloading them. It
allows user to store different configuration files in one directory on the provisioning
server.
Config File Postfix
Checks if configuration files are with matching postfix before downloading them. It
allows user to store different configuration files in one directory on the provisioning
server.
Allow DHCP Option
Obtains configuration and upgrade server’s information using options 66 from
66 or 160 to Override
DHCP server.
Server
Note: If DHCP Option 66 is enabled, the HT818 will attempt downloading the
firmware file from the server URL provided by DHCP, even though Config Server
Path is left blank.
The server URL provided by DHCP can include authentication credentials using
following format: “username:password@Provisioning_Server_IP”.
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3CX Auto Provision
Sends multicast “SUBSCRIBE” message for provisioning at booting stage, used
for PnP (Plug-and-Play) configuration. Default is Yes.
Automatic Upgrade
Specifies when the firmware upgrade process will be initiated; there are 4 options:
• No: The HT818 will only do upgrade once at boot up.
• Check every X minutes: User needs to specify a period in minutes.
• Check every day: User needs to specify the start hour and the end hour of
the day (0-23).
• Check every week: User needs to specify “Day of the week (0-6)”. (Day of
week is starting from Sunday).
Default is No.
Randomized
Randomized Automatic Upgrade within the range of hours of the day or
Automatic Upgrade
postpone the upgrade every X minute(s) by random 1 to X minute(s).
Always Check for New
Configures the HT818 to always search for the new firmware at boot up. During the
Firmware at Boot up
boot stage, the HT818 will contact the firmware upgrade server to search for a new
firmware, when available it will start the upgrade process, otherwise it will boot
normally.
Check New Firmware
Configure the HT818 to search for the new firmware when the firmware prefix /
only when F/W
suffix changes. When this option is selected, the HT818 will check for updates only
pre/suffix changes
when the pre/suffix has been changed.
Always Skip the
Configures the HT818 to skip the firmware check, when this option is selected the
Firmware Check
HT818 will always skip searching for a new firmware.
Disable SIP NOTIFY
Disables the SIP NOTIFY Authentication on the phone adapter. If set to “Yes”, the
Authentication
phone adapter will not challenge NOTIFY with 401. Default is No
Authenticate Conf
Authenticates configuration before being accepted. This protects the configuration
File
from unauthorized modifications. Default is No.
Validate Server
Certificates
SIP TLS Certificate
This feature allows users to validate server certificates with our trusted list of TLS
connections. Default is enabled.
The device needs to reboot after changing the setting.
Specifies SSL certificate used for SIP over TLS is in X.509 format. The HT818 has
built-in private key and SSL certificate.
SIP TLS Private Key
Specifies TLS private key used for SIP over TLS is in X.509 format.
SIP TLS Private Key
Specifies SSL Private key password used for SIP Transport in TLS/TCP.
Password
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Custom Certificate
Allows users to update to the device their own certificate signed by custom CA
(Private Key +
certificate to manage client authentication.
Certificate)
Enable TR-069
Sets the phone adapter system to enable the “CPE WAN Management Protocol”
(TR-069). Default setting is Yes.
ACS URL
Specifies URL of TR-069 Auto Configuration Servers (e.g.,
http://acs.mycompany.com), or IP address.
Default is: https://acs.gdms.cloud
ACS Username
Enters username to authenticate to ACS.
ACS Password
Enters password to authenticate to ACS.
Periodic Inform Enable
Sends periodic inform packets to ACS. Default is Yes.
Periodic Inform Interval
Sets frequency that the inform packets will be sent out to ACS.
Default setting is 86400 seconds.
Connection Request
Enters username for ACS to connect to the HT818.
Username
Connection Request
Enters password for ACS to connect to the HT818.
Password
CPE SSL Certificate
Configures the Cert File for the phone adapter to connect to the ACS via SSL.
CPE SSL Private Key
Specifies the Cert Key for the phone adapter to connect to the ACS via SSL.
Enable SNMP
Enables / disables the SNMP function. Default is No
SNMP Version
Choose between (Version 1, Version 2c, or Version 3).
SNMP Port
Listening Port of SNMP daemon (Default 161).
SNMP Trap IP Address
IP address of trap destination.
Up to 3 trap destinations are supported. Users should enter the IP addresses
separated with comma (,).
Port of Trap port
Port of Trap destination (Default 162)
SNMP Trap Version
Choose between (Version 1, Version 2c, or Version 3).
SNMP Trap Interval
Time interval between traps (Default is 5).
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SNMPv1/v2c
Name of SNMPv1/v2c community.
Community
SNMPv1/v2c Trap
Name of SNMPv1/v2c trap community.
Community
SNMPv3 User Name
SNMPv3 Security Level
User name for SNMPv3.
•
noAuthUser: Users with security level noAuthnoPriv and context name as
noAuth.
SNMPv3 Authentication
•
authUser: Users with security level authNoPriv and context name as auth.
•
privUser : Users with security level authPriv and context name as priv.
Select the Authentication Protocol: “None” or “MD5” or “SHA.”
Protocol
SNMPv3 Privacy
Select the Privacy Protocol: “None” or “AES/AES128” or “DES”.
Protocol
SNMPv3 Authentication
Enter the Authentication Key.
Key
SNMPv3 Privacy Key
Enter the Privacy Key.
SNMPv3 Trap User
User name for SNMPv3 Trap.
Name
SNMPv3 Trap Security
•
Level
SNMPv3 Trap
noAuthUser: Users with security level noAuthnoPriv and context name as
noAuth.
•
authUser: Users with security level authNoPriv and context name as auth.
•
privUser: Users with security level authPriv and context name as priv.
Select the Authentication Protocol: “None” or “MD5” or “SHA”.
Authentication Protocol
SNMPv3 Trap Privacy
Select the Privacy Protocol: “None” or “AES/AES128” or “DES”.
Protocol
SNMPv3 Trap
Enter the Trap Authentication Key.
Authentication Key
SNMPv3 Trap Privacy
Enter the Trap Privacy Key.
Key
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Enable RADIUS Web
Default is No.
Access Control
Action upon RADIUS
Choose action upon RADIUS server error. Default is Authenticate Locally (Default
Auth Server Error
Authenticate Locally)
RADIUS Auth Server
Address of RADIUS Auth server.
Address
RADIUS Auth Server
Port of RADIUS Auth server.
Port
RADIUS Shared Secret
Set RADIUS shared secret.
RADIUS VSA Vendor ID
Configure RADIUS VSA Vendor ID to match RADIUS server's configuration. Default
is 42397 for Grandstream Networks Inc.
RADIUS VSA Access
Configure RADIUS VSA Access Level Attribute to match RADIUS server's
Level Attribute
configuration. Incorrect setting would cause Radius authenticate fail.
System Ring Cadence
Sets ring cadences for all incoming calls. Syntax: c=on1/off1-on2/off2-on3/off3;)
Default is set to c=2000/4000; (US standards) on1 is the period of ringing ("On
time" in "ms") while off1 is the period of silence. Up to three cadences are
supported.
Call Progress Tones
Configures tone frequencies according to user preference. By default, the tones
• Dial tone
are set to North American frequencies. Frequencies should be configured with
• Ring back tone
known values to avoid uncomfortable high pitch sounds. ON is the period of ringing
(ON time in ms) while OFF is the period of silence. In order to set a continuous
• Busy tone
ring, OFF should be zero. Otherwise it will ring ON ms and a pause of OFF ms and
• Reorder tone
then repeats the pattern.
• Confirmation tone
• Call-Waiting tone
• Prompt Tone
• Conference Party
Please refer to the document below to determine your local call progress tones:
http://www.itu.int/ITU-T/inr/forms/files/tones-0203.pdf
* “Conference Party Hang-up Tone” will apply only if the “Special Feature” is set to
“MTS”.
Hang-up Tone*
Prompt Tone Access
Specifies the key pattern to get Prompt Tone. Maximum 20 digits
Code
Lock Keypad Update
Locks configuration update via keypad. Default is No.
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Disable Voice Prompt
Removes ability to use integrated voice prompt menu configuration.
Default is No.
Disable Direct IP Call
Deactivates Direct IP-to-IP calling function.
Default is No.
Blacklist for Incoming
Allow users to block incoming calls from specific list of numbers.
Calls
Maximum allow 10 SIP numbers and each number should be separated by a comma
(‘,’) in web UI. Other allowed characters: 26 letters (A-Z and a-z), comma (“,”),
asterisk (‘*’), pound sign (‘#’) and plus sign (‘+’).
NTP Server
Defines URL or IP address of the NTP (Network Time Protocol). Used by the
HT818 to synchronize the date and time. Public NTP servers can be found at
http://www.ntp.org . Default is pool.ntp.org
Allow DHCP Option 42
Obtains NTP server address from a DHCP server using DHCP Option 42; it will
to NTP Server
override configured NTP Server. If set to “No”, the HT818 will use configured NTP
server to synchronize time and date even if a NTP server is provided by DHCP
server. Default is Yes.
DHCP Option 17
This option contains vendor-specific option data, much like DHCPv4 option 43.
Enterprise Number
There is an extra difference in that in DHCPv6, this option carries a vendor ID as
well, which allows for data from multiple vendors to be provided to the device.
Default is 3561.
CDR File Option
By default, the device will split the allowed memory for CDR file into 2 parts. Device
will create the first CDR file which is half of the allowed size, when it is full, device
will create the second file.
•
When “CDR File Option” is set to Default “Keep”, device will keep the call
records when both files are full, no more new record will be stored.
•
When this feature is set to “Override”, device will clear the first CDR file
and start storing again.
The CDR file output will be available at Status page: [CDR File]
SIP File Option
By default, the device will split the allowed memory for SIP file into 2 parts. Device
will create the first SIP file which is half of the allowed size, when it is full, device will
create the second file.
•
When “SIP File Option” is set to Default “Keep”, device will keep the call
records when both files are full, no more new record will be stored.
•
When this feature is set to “Override”, device will clear the first SIP file and
start storing again.
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The SIP file output will be available at Status page: [SIP File]
Note: “Send SIP Log” must be enabled to be able to capture the trace.
Disable Weak TLS
Allows users to disable weak ciphers DES/3DES/RC4, Encryption SEED,
Cipher Suites
Authentication MD5 and Protocols SSLv2/v3.
Default is Enable Weak TLS Ciphers Suites.
Syslog Protocol
Allows the users to customize the Syslog Protocol and use either UDP (Default)
or SSL/TLS.
Syslog Server
Sets IP address or URL of system log server. The server collects system log
information from the HT818.
Note: A reboot is required to take effect.
Syslog Level
Selects log level; the level is one of DEBUG, INFO, WARNING, and ERROR.
Syslog messages are sent based on the following events. Default is NONE.
1. Product model/version on boot up (INFO level)
2. NAT related info (INFO level)
3. Sent or received SIP message (DEBUG level)
4. SIP message summary (INFO level)
5. Inbound and outbound calls (INFO level)
6. Registration status change (INFO level)
7. Negotiated codec (INFO level)
8. Ethernet link up (INFO level)
9. SLIC chip exception (WARNING and ERROR levels)
10. Memory exception (ERROR level)
The Syslog uses USER facility. In addition to standard Syslog payload, it contains
the following components:
GS_LOG: [device MAC address] [error code] error message
Example:
May 19 02:40:38 192.168.1.14 GS_LOG: [00:0b:82:00:a1:be][000]
Ethernet link is up
Send SIP Log
Configures the HT818 to send a replicate of the SIP packets on the syslog.
Default is No
Automatic Reboot
Default is No. When “Yes, reboot every day at hour” or “Yes, reboot every week
at day” or “Yes, reboot every month at day” is checked, user can specify “Hour of
the day (0-23)” or “Day of the week (0-6)” or “Day of the month (0-30)”. Default
time is Monday 1AM.
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Download Device
Downloads actual device configuration file in .txt format.
Configuration
Download Device XML
Downloads actual device configuration file in .xml format.
Configuration
Upload Firmware
Allows users to upgrade the firmware with a single firmware file by browsing and
loading the file from computer (local directory).
Upload Configuration
Allows users to upload the configuration file by browsing and loading it from
computer (local directory).
Export Backup
Download backup file to local computer.
Configuration
The backup file is XML and encrypted.
Restore From Backup
Upload backup file to the ATA to restore your saved configuration
Configuration
Profiles Pages Definitions
Table 9: Profiles Pages
Profiles (1,2)
Profile Active
Activates / Deactivates the accounts. The FXS port configuration will not change if
disabled, although the port will not be operational, in this state, there will be no dial
tone when picking up the analog phone, and making/receiving calls will not be
possible.
Primary SIP Server
Configures SIP server IP address or domain name provided by VoIP service
provider. This is the primary SIP server used to send/receive SIP messages from/to
HT818.
Failover SIP Server
Specifies failover SIP server IP address or domain name provided by VoIP service
provider. This server will be used if the primary SIP server becomes unavailable.
Prefer Primary SIP
Selects to prefer primary SIP server. The account will register to primary Server if
Server
registration with Failover server expires.
Default is No.
Outbound Proxy
Specifies IP address or domain name of outbound Proxy, or media gateway, or
session border controller. Used by HT818 for firewall or NAT penetration in different
network environments. If symmetric NAT is detected, STUN will not work and only
outbound proxy can correct the problem.
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Backup Outbound Proxy Configures the backup outbound proxy to be used when the “Outbound Proxy”
registration fails. By default, this field is left empty.
Prefer Primary
If the user configures this option to “Yes”, when registration expires, the device will
Outbound Proxy
re-register via primary outbound proxy. By default, this option is disabled.
Allow DHCP Option 120
Configures the HT818 to collect SIP server address from DHCP option 120.
(override SIP Server)
Default is No.
SIP transport
Selects transport protocol for SIP packets; UDP or TCP or TLS. Please make sure
your SIP Server or network environment supports SIP over the selected transport
method. Default is UDP.
SIP URI Scheme When
Specifies if “sip” or “sips” will be used when TLS/TCP is selected for SIP Transport.
Using TLS
The default setting is “sips”.
Use Actual Ephemeral
Controls the port information in the Via header and Contact header. If set to “No”,
Port in Contact with
these port numbers will use the permanent listening port on the phone. Otherwise,
TCP/TLS
they will use the ephemeral port for the connection. The default setting is “No”.
NAT Traversal
Indicates type of NAT for each account. This parameter configures whether the NAT
traversal mechanism is activated. Users could select the mechanism from No, Keepalive, STUN, UPnP.
Default setting is No.
DNS Mode
Selects DNS mode to use for the client to look up server. One mode can be
chosen.
•
A Record (Default): Resolves IP Address of target according to domain
name.
•
SRV: DNS SRV resource records indicate how to find services for various
protocols.
•
NAPTR/SRV: Naming Authority Pointer according to RFC2915.
DNS SRV use Registered When the HT818 is registered using the second SRV record, making an outbound
IP
call, it will try the second SRV (registered IP) first. By default, this option is
disabled, and the DNS SRV will use first SRV instead of the registered IP.
TEL URI
Indicates E.164 number in “From” header by adding “User=Phone” parameter or
using “Tel:” in SIP packets, if the HT818 has an assigned PSTN Number.
•
Disabled: Use “SIP User ID” information in the Request-Line and “From”
header.
•
User=Phone: “User=Phone” parameter will be attached to the Request-
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Line and “From” header in the SIP request to indicate the E.164 number.
If set to "Enable".
•
Enabled: "Tel:" will be used instead of "sip:" in the SIP request.
Please consult your carrier before changing this parameter. Default is Disabled.
Use Request Routing ID
If set to Yes, device will use the configured [Request URI Routing ID] in the SIP
in SIP INVITE Header
INVITE. This option is usually used under a SIP trunk account’s configuration.
Default is No.
SIP Registration
Controls whether the HT818 needs to send REGISTER messages to the proxy
server. Default setting is Yes.
Unregister on Reboot
Controls whether to clear SIP user’s information by sending un-register request to
the proxy server. The un-registration is performed by sending a REGISTER
message with Contact set to * and Expires=0 parameters to the SIP server. This will
unregister the SIP account under the concerned FXS page.
Default is No.
Outgoing Call Without
Registration
Register Expiration
Enables the ability to place outgoing calls even if the account is not registered (if
allowed by ITSP); device will not be able to receive incoming calls. Default is No.
Refreshes registration periodically with specified SIP proxy (in minutes). Maximum
interval is 65535 minutes (about 45 days). Default is 60 minutes (or 1 hour).
Reregister Before
Sends re-register request after specific time (in seconds) to renew registration
Expiration
before the previous registration expires.
SIP Registration Failure
Sends re-register request after specific time (in seconds) when registration
Retry Wait Time
process fails. Maximum interval is 3600 seconds (1 hour). Default is 20 seconds.
SIP Registration Failure
Sends re-register request after specific time (in seconds) when registration
Retry Wait Time upon
process fails with error 403 Forbidden. Maximum interval is 3600 seconds (1 hour).
403 Forbidden
Default is 1200 seconds.
Enable SIP
Enables SIP OPTIONS or SIP NOTIFY to track account registration status so the
OPTIONS/NOTIFY Keep
phone adapter will send periodic OPTIONS/NOTIFY message to server to track the
Alive
connection status with the server. Default setting is No.
SIP OPTIONS/NOTIFY
Configures the time interval when the phone adapter sends OPTIONS or NOTIFY
Keep Alive Interval
message to SIP server. The default setting is 30 seconds, which means the phone
adapter will send an OPTIONS message to the server every 30 seconds. The default
range is 1-64800.
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SIP OPTIONS/NOTIFY
Defines the Number of max lost packets for SIP OPTIONS or SIP NOTIFY Keep
Keep Alive Max Lost
Alive before re-registration. Between 3-10, default is 3.
Layer 3 QoS
Defines Diff-Serv values for SIP and RTP. Defaults are:
SIP Diff-Serv: 24 | RTP Diff-Serv: 46
Local SIP Port
Defines local port to use by the HT818 for listening and transmitting SIP packets.
Default value for FXS 1 is 5060 and 5062 for FXS 2.
Local RTP Port
Defines the local RTP-RTCP port pair the HT818 will listen and transmit. It is the
HT818 RTP port for channel 0. The default value for FXS port is 5004
Use Random SIP Port
Controls whether to use configured or random SIP ports. This is usually necessary
when multiple HT818 are behind the same NAT. Default is No.
Use Random RTP Port
Controls whether to use configured or random RTP ports. This is usually
necessary when multiple HT818 are behind the same NAT. Default is No.
Enable RTCP
Allows users to enable RTCP. The default setting is “Yes”.
Hold Target Before
Allows user to hold or not hold the phone call before referring. The default setting
Refer
is “Yes”.
Refer-To Use Target
Includes target’s “Contact” header information in “Refer-To” header when using
Contact
attended transfer. Default is No.
Transfer on Conference
If set to "Yes", when the phone hangs up as the conference initiator, the conference
Hang-up
call will be transferred to the other parties so that other parties will remain in the
conference call. Default setting is No.
Disable Bellcore Style 3-
Gives the users the possibility of making conference calls by pressing “Flash” key,
Way Conference
when it’s enabled by dialing *23 +second callee number. Default is No
Remove OBP from
Removes outbound proxy info in “Route” header when sending SIP packets. Default
Route Header
is No.
Support SIP Instance ID
Includes “SIP Instance ID” attribute to “Contact” header in REGISTER request as
defined in IETF SIP outbound draft. Default is No.
Validate Incoming SIP
Specifies if the ATA will check the incoming SIP messages caller ID and CSeq
Messages
headers. If the message does not include the headers, it will be rejected. Default
is No.
Check SIP User ID for
Checks SIP User ID in the Request URI of incoming INVITE; if it doesn't match the
Incoming INVITE
HT818 SIP User ID, the call will be rejected. Direct IP calling will also be disabled.
Default is No.
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Authenticate Incoming
Challenges the incoming INVITE for authentication with SIP 401 Unauthorized
INVITE
message.
Default is No.
Authenticate server
Configures whether to validate the domain certificate when download the
certificate domain
firmware/config file. If it is set to "Yes", the phone will download the firmware/config
file only from the legitimate server. The default setting is "No".
Authenticate server
Configures whether to validate the server certificate when download the
certificate chain
firmware/config file. If it is set to "Yes", the phone will download the firmware/config
file only from the legitimate server. The default setting is "No".
Trusted CA Certificates
Uses the certificate for Authentication if “Check Domain Certificates” is set to “Yes”
under “Account” → “SIP Settings”.
Allow Incoming SIP
Checks SIP address of the Request URI in the incoming SIP message; if it doesn't
Messages from SIP
match the SIP server address of the account, the call will be rejected.
Proxy Only
Default is No.
Use Privacy Header
Determines if the “Privacy header” will be presented in the SIP INVITE message
and if it includes the caller info in this header. If set to Default, it will add Privacy
header unless special feature is Telkom SA or CBCOM. Default is Default.
Use P-Preferred-Identity
Specifies if the P-Preferred-Identity Header will be presented in the SIP INVITE
Header
message. If set to “default", the P-Preferred-Identity Header will be omitted in SIP
INVITE message when Telkom SA or CBCOM is active. If set to "Yes", the PPreferred- Identity Header will always be presented. If set to "No", it will be omitted.
Default setting is: Default.
Use P-Access-Network-
With this feature enabled, device will populate the WAN access node with IEE-
Info Header
802.11a, IEE-802.11b in P-Access-Network-Info SIP header.
Use P-Emergency-Info
This feature support of IEEE-48-addr and IEEE-EUI-64 in SIP header for emergency
Header
calls.
SIP REGISTER Contact
Specifies which address (LAN or WAN address) the device will detect to use it in
Header Uses
SIP Register Contact Header.
Default is LAN Address.
Caller ID Fetch Order
Selects the Caller ID display order which need to be respected by the HT818. The
available options are:
•
Auto: When set to “Auto”, the HT818 will look for the caller ID in the order
of P-Asserted Identity Header, Remote-Party-ID Header and From Header
in the incoming SIP INVITE.
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•
Disabled: When set to "Disabled", all incoming calls are displayed with
"Unavailable".
•
From Header: When set to “From Header”, the HT818 will use the FROM
header to display the caller ID.
Allow SIP Factory Reset
Allows to reset the devices directly through SIP Notify. If “Allow SIP Factory Reset”
is set to “YES” under Profile page, then the ATA receives the NOTIFY from the SIP
server with Event: reset, the HT should perform a factory reset after the
authentication.
The authentication in this case can be either with:
SIP T1 Timeout
•
The admin password if no SIP account is configured on the HT.
•
With the credentials of the SIP account if configured on the ATA.
Defines T1 timeout value. It is an estimate of the round-trip time between the client
and server transactions. For example, the HT818 will attempt to send a request to
a SIP server. The time it takes between sending out the request to the point of
getting a response is the SIP T1 timer. If no response is received the timeout is
increased to (2*T1) and then (4*T1). Request re-transmit retries would continue
until a maximum amount of time defined by T2.
Default is 0.5 seconds.
SIP T2 Interval
Identifies maximum retransmission interval for non-INVITE requests and INVITE
responses. Retransmitting and doubling of T1 continues until it reaches T2 value.
Default is 4 seconds.
SIP Timer D
Configure the SIP Timer D defined in RFC3261. 0 - 64 seconds.
Default 0
DTMF Payload Type
Defines payload type for DTMF using RFC2833.
Preferred DTMF method
Sorts DTMF methods (in-audio, via RTP (RFC2833) or via SIP INFO) by priority.
(in order)
Disable DTMF
Uses above DTMF order without negotiation.
Negotiation
Default is No.
Generate Continuous
When enabled the RFC2833 events are generated until key is released.
RFC2833 Events
Default is No.
Send Hook Flash Event
Default is No. If set to yes, flash will be sent as DTMF event.
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Flash Digit Control
When it set to YES it allows the user to perform some call setting when both
channels are used while pressing:
•
"Flash + 1" in order to hang up the current call and resume a call that was
held.
•
"Flash + 2" in order to hold the current call and resume a call that was
held.
•
"Flash + 3" in order to perform 3-way conference.
•
"Flash + 4" in order to perform attended transfer.
Note: Please refer to the user guide for detailed steps to perform above
operations.
Enable Call Features
Enables do not disturb, call forward and other call features via the local feature
codes on the base. Otherwise, ITSP feature codes can be used.
Default is Yes.
Callee Flash to 3WC
When this feature is set to Yes, device would be able to set up the 3-way
conference call even when device is the callee in the second call. Default is No.
Off Hook Auto Dial Delay Specifies the auto-dial delay after off hook.
Proxy-Require
Determines a SIP Extension to notify the SIP server that the HT818 is behind a
NAT/Firewall.
Use NAT IP
Defines NAT IP address used in SIP/SDP messages. It should only be used if
required by ITSP.
SIP User-Agent
This feature allows users to configure SIP User Agent. If not configured, device
will use the default User Agent header.
SIP User-Agent Postfix
Configures the SIP User-Agent Postfix
Distinctive Ring Tone
Customizes the Ring Tone 1 to 3 with associate caller ID: when selected, if caller
ID is configured, then the device will ONLY use this ring tone when the incoming
call is from the Caller ID. System Ring Tone is used for all other calls.
When selected but no Caller ID is configured, the selected ring tone will be used
for all incoming calls using the FXS port. Distinctive ring tones can be configured
not only for matching a whole number, but also for matching prefixes. In this case
symbol “x+” will be used.
For example: if configured as 617x+, Ring Tone 1 will be used in case of call
arrived from the area code 617. Any other incoming call will ring using cadence
defined in parameter System Ring Cadence located under Advanced Settings
Configuration page.
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Note: If server supports Alert-Info header and standard ring tone set (Bellcore) or
distinctive ring tone 1-10 is specified, then the ring tone in the Alert-Info header
from server will be used. Bellcore rings and tones are independent from custom
ring tones. The custom ring tones can also be specified by alert-info header, for
example Alert-Info: ;info=ring5
RFC2543 Hold:
Chooses between RFC2543 hold and RFC3261 hold. Select Yes for RFC2543
hold, No for RFC3261 hold. Default is Yes.
Disable Call Waiting
Disables receiving a second incoming call when the line is engaged.
Default is No.
Disable Call Waiting
Disables displaying caller ID when receiving a second incoming call.
Caller ID
Default is No.
Disable Call Waiting
Disables playing call waiting tone during active call when receiving a second
Tone
incoming call. The CWCID will still be displayed. Default is No.
Disable Connected Line
Disables displaying the number of the person answering the phone.
ID
Default is No.
Disable Receiver Off
Enables / disables the warning to alert that the phone has been left off-hook for an
hook Tone
extended period of time.
Default is No.
Disable Reminder Ring
Enables playing the reminder ring. Default is No
for On-Hold Call
Disable Reminder Ring
This feature allows user to disable reminder ring when FXS port is on DND
for DND
mode. Default is No
Disable Visual MWI
Disables use of visual message waiting indicator when there is an unread
voicemail message. Default is No.
Visual MWI Type
Configures Visual WMI Type of signal sent to the analog phone to make it turn the
lamp ON upon receiving a Voice mail.
Check the phone’s manual to find out what signal is supported, FSK (default) or
NEON.
Note: Some phones (depends on the model of the analog phone) when this feature
is set to NEON it might auto ring (short beeps) when there is a voice mail available
for that FXS port where it is connected.
Do Not Escape '#'
Replaces # by %23 in some special situations. Default is No.
as %23 in SIP URI
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Disable Multiple m Line
Sends only one m line in SDP, regardless of how many m fields are in the incoming
in SDP
SDP. Default is No.
Ring Timeout
Stops ringing when incoming call if not answered within a specific period of time.
Default is 60 seconds.
Hunting Group Ring
If call is not answered within this designated time period, the call will be forwarded
Timeout
to the next member of a Hunt Group. Default value is 20 seconds.
Hunting Group Type
Specifies Hunting Group Type, either “Linear” or “Circular”.
•
Linear style will sort the call to the lowest numbered available line, this is also
called “serial hunting”.
•
Circular style will distribute the calls "round-robin". If a call is assigned to line
1, the next call goes to 2 and the next to 3. The succession throughout each
of the lines continues even if one of the previous lines becomes available.
When the end of the hunt group is reached, the hunting starts over at the first
line. Lines are skipped if they are still busy on a previous call. Default is
Circular.
Delayed Call Forward
Forwards incoming call if not answered within a specific period of time when
Wait Time
delayed call forward is activated locally (using *92 code). Default value is 20
seconds.
No Key Entry Timeout
Initiates the call within this time interval if no additional key entry during dialing
stage. Default is 4 seconds.
Early Dial
Sends an early INVITE each time a key is pressed when a user dials a number.
Otherwise, only one INVITE is sent after full number is dialed (user presses Dial
Key or after “no key entry timeout” expires).
This option should be used only if there is a SIP proxy is configured and supporting
“484 Incomplete Address” responses. Otherwise, the call will likely be rejected by
the proxy (with a 404 Not Found error). Default is No.
This feature is NOT designed to work with and should NOT be enabled for direct
IP-to-IP calling.
Dial Plan Prefix
Adds specified prefix to dialed number.
Use # as Dial Key
Treats “#” as the “Send” (or “Dial”) key. If set to “No”, this “#” key can be included
as part of the dialed number.
Default is Yes.
Disable # as Redial Key
Disables # to act as Redial key. If set to “Yes” and feature “Use # as Dial Key” set
to Yes, the # key will act as dial key but not as redial key. Default is No.
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Dial Plan
Dial Plan Rules:
1. Accept Digits: 1,2,3,4,5,6,7,8,9,0 , *, #, A,a,B,b,C,c,D,d
2. Grammar: x - any digit from 0-9;
a. xx+ - at least 2 digits number;
b. xx – exactly 2 digits number;
c.
^ - exclude;
d. . – wildcard, matches one or more characters
e. [3-5] - any digit of 3, 4, or 5;
f.
[147] - any digit 1, 4, or 7;
g. <2=011> - replace digit 2 with 011 when dialing
h. < =1> - add a leading 1 to all numbers dialed, vice versa will
remove a 1 from the number dialed
i.
| - or
Example 1: {[369]11 | 1617xxxxxxx} –
•
Allow 311, 611, 911, and any 10-digit numbers of leading digits 1617
Example 2: {^1900x+ | <=1617>xxxxxxx} –
•
Block any number with leading digits 1900 and add prefix 1617 for
any dialed 7-digit numbers
•
Example 3: {1xxx[2-9]xxxxxx | <2=011>x+} –
Allow any length of number with leading digit 2 and 10 digit-numbers
of leading digit 1 and leading exchange number between 2 and 9; If
leading digit is 2, replace leading digit 2 with 011 before dialing.
3. Default: Outgoing - {x+}
Example of a simple dial plan used in a Home/Office in the US:
{ ^1900x. | <=1617>[2-9]xxxxxx | 1[2-9]xx[2-9]xxxxxx | 011[2-9]x. | [3469]11 }
Explanation of example rule (reading from left to right):
• ^1900x. - prevents dialing any number started with 1900
• <=1617>[2-9]xxxxxx
- allows dialing to local area code (617) numbers by
dialing 7 numbers and 1617 area code will be added automatically
• 1[2-9]xx[2-9]xxxxxx
- allows dialing to any US/Canada Number with 11
digits length
• 011[2-9]x. - allows international calls starting with 011
• [3469]11 - allow dialing special and emergency numbers 311, 411, 611 and
911
Note: In some cases, user wishes to dial strings such as *123 to activate voice
mail or other application provided by service provider. In this case * should be
predefined inside dial plan feature. An example dial plan will be: { *x+ } which
allows the user to dial * followed by any length of numbers.
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SUBSCRIBE for MWI
Sends SUBSCRIBE periodically (depends on “Register Expiration” parameter) for
message waiting indication. Default is No.
Send Anonymous
Sets “From”, “Privacy” and “P_Asserted_Identity” headers in outgoing INVITE
message to “anonymous”, blocking caller ID. Default is No.
Anonymous Call
Rejects incoming calls with anonymous caller ID with “486 Busy here” message.
Rejection
Default is No.
Special Feature
Selects Soft switch vendors’ special requirements. Example of vendors: Broadsoft,
CBCOM, RNK, Huawei, China Mobile, ZTE IME, PhonePower, Telkom SA,
Vonage, Metaswitch. Default is Standard.
Enable Session Timer
Disable the session timer when this option is set to “No”. By default, this option is
enabled.
Session Expiration
Enables SIP sessions to be periodically “refreshed” via a SIP request (UPDATE,
or re-INVITE). When the session interval expires, if there is no refresh via an
UPDATE or re-INVITE message, the session will be terminated. Session
Expiration is the time (in seconds) at which the session is considered timed out, if
no successful session refresh transaction occurs beforehand. Default is 180
seconds.
Min-SE
Defines Minimum session expiration (in seconds).
Default is 90 seconds.
Caller Request Timer
Uses session timer when making outbound calls if remote party supports it.
Default is No.
Callee Request Timer
Uses session timer when receiving inbound calls with session timer request.
Default is No.
Force Timer
Uses session timer even if the remote party does not support this feature. Selecting
“No” will enable session timer only when the remote party supports it. To turn off
Session Timer, select “No” for Caller and Callee Request Timer, and Force Timer.
Default is No.
UAC Specify Refresher
UAS Specify Refresher
Specifies which end will act as refresher for outgoing calls. Default is Omit.
•
UAC: The HandyTone acts as the refresher.
•
UAS: Callee or proxy server act as the refresher.
Specifies which end will act as refresher for incoming calls. Default is Omit.
•
UAS: The HandyTone acts as the refresher.
•
UAC: Callee or proxy server act as the refresher.
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Force INVITE
Uses INVITE message to refresh the session timer. Default is No.
Enable 100rel
Appends “100rel” attribute to the value of the required header of the initial signaling
messages. Default is No.
Add Auth Header on
Adds “Authentication” header with blank “nonce” attribute in the initial SIP
Initial REGISTER
REGISTER request. Default is No.
Conference URI
Allows users to manually configure the conference URL. The default is null.
Use First Matching
Includes only the first matching vocoder in its 200OK response, otherwise it will
Vocoder in 200OK SDP
include all matching vocoders in same order received in INVITE. Default is No.
Preferred Vocoder
Configures vocoders in a preference list (up to 8 preferred vocoders) that will be
included with same order in SDP message. Vocoder types are G.711 A-/U-law,
G.726-32, G.723, G722, G.729, iLBC and OPUS
Voice Frames per TX
Transmits a specific number of voice frames per packet. Default is 2; increases to
10/20/32/64 for G711/G726/G723/other codecs respectively.
G723 Rate
Operates at specified encoding rate for G.723 vocoder. Available encoding rates
are 6.3kbps or 5.3kbps. Default is 6.3kbps.
iLBC Frame Size
Specifies iLBC packet frame size (20ms or 30ms). Default is 20ms.
Disable OPUS Stereo in
Disables OPUS stereo in SDP. Default is No.
SDP
iLBC Payload type
Determines payload type for iLBC. The valid range is between 96 and 127. Default
is 97.
OPUS Payload Type
Determines payload type for OPUS. The valid range is between 96 and 127.
Default is 123.
VAD
Allows detecting the absence of audio and conserves bandwidth by preventing the
transmission of "silent packets" over the network.
Default is No.
Symmetric RTP
Changes the destination to send RTP packets to the source IP address and port
of the inbound RTP packet last received by the device. Default is No.
Fax Mode
Specifies the fax mode : T.38 (Auto Detect) FoIP by default, or Pass-Through (must
use codec PCMU/PCMA)
Re-Invite after Fax Tone
Permits the unit to send out the re-INVITE for T.38 or Fax Pass Through if a fax
Detected
tone is detected. Default is Enabled.
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Jitter Buffer Type
Jitter Buffer Length
Selects jitter buffer type (Fixed or Adaptive) based on network conditions.
•
High (initial 200ms, min 40ms, max 600ms) Note: not all vocoders can
meet the high requirement.
SRTP Mode
•
Medium (initial 100ms, min 20ms, max 200ms).
•
Low (initial 50ms, min 10ms, max 100ms).
Selects SRTP mode to use (“Disabled”, “Enabled but not forced”, or “Enabled and
forced”). Default is Disabled
It uses SDP Security Description to exchange key. Please refer to
SDES: https://tools.ietf.org/html/rfc4568
SRTP: https://www.ietf.org/rfc/rfc3711.txt
Crypto Life Time
Adds crypto life time header to SRTP packets. Default is Yes.
SLIC Setting
Depends on standard phone type (and location).
Caller ID Scheme
Selects the caller id scheme, for example: Bellcore/Telcordia, ETSI-FSK …
DTMF Caller ID
Defines the start and stop tones.
Disable Unknown Caller
Disable analog phone’s caller ID when receiving a call with “Anonymous”,
ID
“unavailable” or “unknown” in FROM header and without “Display info”.
Note : This relies also on analog phone's design, some phones will still display
"unknown" with this feature enabled.
Default is No.
Replace Beginning '+'
with 00 in Caller ID
When this feature is set to Yes, device will replace the “+” sign at the beginning of
a number in the FROM
header. Default is No.
Polarity Reversal
Reverses the polarity upon call establishment and termination. Default is No.
Loop Current
Allows the traditional PBX used with HT818 to apply this method for signaling call
Disconnect
termination. Method initiates short voltage drop on the line when remote (VoIP)
side disconnects an active call. Default is No.
Play busy/reorder tone
before Loop Current
Disconnect
Allow user to configure if it will play busy/reorder tone before loop current
disconnect upon call fail. Default is No.
Loop Current
Configures the duration of voltage drop described in topic above. HT818 support
Disconnect Duration
a duration range from 100 to 10000 ms. Default value is 200.
Enable Pulse Dialing
Allow users to enable Pulse Dialing option under FXS Port. Default is No.
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Pulse Dialing Standard
Allows users to use Swedish pulse dialing standard.
Default is General Standard.
Enable Hook Flash
Enables the FLASH button to be used for terminating calls. Default is Yes.
Hook Flash Timing
Defines the time period when the cradle is pressed (Hook Flash) to simulate
FLASH. To prevent unwanted activation of the Flash/Hold and automatic phone
ring-back, adjust this time value. HT818 support a range from 40 to 2000 ms.
Default values are 300 minimum and 1100 maximum.
On Hook Timing
Specifies the on-hook time for an on-hook event to be validated. HT818 support a
range from 40 to 2000 ms. Default value is 400.
Gain
Adjusts the voice path volume.
• Rx is a gain level for signals transmitted by FXS
• Tx is a gain level for signals received by FXS.
Default = 0dB for both parameters. Loudest volume: +6dB Lowest volume: -6dB.
User can adjust volume of call using the Rx gain level parameter and the Tx gain
level parameter located on the FXS port configuration page. If call volume is too
low when using the FXS port (ie. the ATA is at user site), adjust volume using the
Rx gain level parameter under the FXS port configuration page. If voice volume is
too low at the other end, user may increase the far end volume using the Tx gain
level parameter under the FXS port configuration PAGE.
Disable Line Echo
Disables the LEC per call base. Recommended for FAX/Data calls.
Canceller
Default is No.
Disable Network Echo
Disables the NEC per call base. Recommended for FAX/Data calls.
Suppressor
Default is No.
Outgoing Call Duration
Defines the call duration limit for the outgoing calls, Default is 0 (No limit).
Limit
Ring Frequency
Customizes ring frequency.
Valid options: 20Hz – 25Hz. Default is 20Hz.
Enable High Ring Power
RFC2833 Events Count
Configures a high ringing voltage output for the FXS port of HT818.
This feature allows users to customize the count of RFC2833 events.
Default is 8.
RFC2833 End Events
This feature allows users to customize the count of RFC2833 end events.
Count
Default is 3.
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Ring tones
Configures the ring tone cadence preferences. User has 10 choices. The
configuration, completed in Distinctive Ring Tones block in the same page, applies
to ring tones cadences configured here.
Distinctive Call Waiting
This feature allows users to configure call waiting tones depending on the caller
Tone
ID. Up to 3 Distinctives tones can be configured. Default is Call Waiting Tone 1.
Call Waiting Tones
This feature allows user to customize call waiting tones. Up to 10 tones can be
configured. Default is “f1=440@-13,c=300/10000”
Call Features Settings
When enabled, Do No Disturb, Call Forward and other call features can be used
Enable Call Features
via the local feature codes on the phone. Otherwise, the ITSP feature codes will
be used. Enable All will override all individual features enable setting. Default is
Yes
Reset Call Features
Allows users to reset all call features configuration. Default is No
Allow users to customize the SRTP feature codes. Default is Yes
SRTP Feature
- Enable SRTP: Default is 16
- Disable SRTP: Default is 17
SRTP per call Feature
- Enable SRTP per call: Default is 18
- Disable SRTP per call: Default is 19
Allow users to customize the CID feature codes. Default is Yes
CID Feature
- Enable CID: Default is 31
- Disable CID: Default is 30
CID per call Feature
Direct IP Calling Feature
- Enable CID per call: Default is 82
- Disable CID per call: Default is 67
Allow users to customize the Direct IP feature code. Default is Yes
- Direct IP Calling: Default is 47
Allow users to customize the CW feature codes. Default is Yes
CW Feature
- Enable CW: Default is 51
- Disable CW: Default is 50
CW per call Feature
Call Return Feature
- Enable CW per call: Default is 71
- Disable CW per call: Default is 70
Allow users to customize the Call Return feature code. Default is Yes
- Call return: Default is 69
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Allow users to customize the Unconditional Forward feature codes.
Unconditional Forward
Default is Yes
Feature
- Enable Unconditional Forward: Default is 72
- Disable Unconditional Forward: Default is 73
Allow users to customize the Busy Forward feature codes. Default is Yes
Busy Forward Feature
- Enable Busy Forward: Default is 90
- Disable Busy Forward: Default is 91
Delayed Forward
Feature
Paging Feature
Allow users to customize the Delayed Forward feature codes. Default is Yes
- Enable Delayed Forward: Default is 92
- Disable Delayed Forward: Default is 93
Allow users to customize the Paging feature code. Default is Yes
- Paging: Default is 74
Allow users to customize the CW feature codes. Default is Yes
DND Feature
- Enable DND: Default is 78
- Disable DND: Default is 79
Blind Transfer Feature
Allow users to customize the Blind Transfer feature code. Default is Yes
- Enable Blind Transfer: Default is 87
Disable LEC per call
Default is Yes
Feature
- Disable LEC per call: Default is 03
Disable Bellcore Style 3Way Conference
Star Code 3WC Feature
Forced Codec Feature
PCMU Codec Feature
PCMA Codec Feature
G723 Codec Feature
G729 Codec Feature
Default is No
Default is Yes
- Star Code 3WC: Default is 23
Allow users to customize the Forced Codec feature code. Default is Yes
- Forced Codec: Default is 02
Default is Yes
- PCMU Codec: Default is 7110
Default is Yes
- PCMA Codec: Default is 7111
Default is Yes
- G723 Codec: Default is 723
Default is Yes
- G729 Codec: Default is 729
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iLBC Codec Feature
Default is Yes
- iLBC Codec: Default is 7201
FXS Ports Page Definitions
Table 10: FXS Ports
FXS Ports
Port
Display the port number
SIP User ID
Defines user account information provided by VoIP service provider (ITSP).
Usually in the form of digit similar to phone number or actually a phone number.
Authenticate ID
Determines account authenticate ID provided by VoIP service provider (ITSP). Can
be identical to or different from “SIP user ID”.
Password
Specifies account password provided by VoIP service provider (ITSP) to register
to SIP servers.
Name
Chooses a name to be associated to user.
Profile ID
Defines the profile ID for each port.
Hunting Group
Configures hunting group feature on the specific port.
For example: Port 1, 2, and 3 are members of the same Hunting Group. Port 1 is
registered with a SIP account. Ports 2, and 3 are not registered. Ports 2 and 3 will
be able to place outbound calls using the SIP account of port 1. Select appropriate
value for Hunting Group feature. The original SIP account should be set to Active
while the group members should be set to the port number of the Active Port.
Example configuration of a Hunting group:
FXS Port #1: SIP UserID and Authenticate ID entered, Hunting group set to
"Active"
FXS Port #2: SIP UserID and Authenticate ID left blank, Hunting Group set to "1"
FXS Port #3: SIP UserID and Authenticate ID left blank, Hunting Group set to "1"
FXS Port #4: SIP UserID and Authenticate ID entered, Hunting group set to "None"
Hunting Group 1 contains ports 1, 2, 3. FXS port 4 is registered but it is not added
to the Hunting Group 1.
Note: HT818 will use CID name from FXS port initiating the outgoing call if the
“Name” field is entered for that specific port.
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Request URI Routing ID If configured, device will route the incoming call to designated port by request URI
user ID in SIP INVITE.
Enable Port
Enables / Disables the port
Off hook Auto-Dial
Configures a User ID or extension number that is automatically dialed when offhook. Only the user part of a SIP address needs is entered here. The HT818 will
automatically append the “@” and the host portion of the corresponding SIP
address.
Important Settings
NAT Settings
If you plan to keep the Handy Tone within a private network behind a firewall, we recommend using STUN
Server. The following three settings are useful in the STUN Server scenario:
1. STUN Server (under advanced settings webpage) enter a STUN server IP (or FQDN) that you may
have, or look up a free public STUN server on the internet and enter it on this field. If using public IP,
keep this field blank.
2. Use random SIP/RTP ports (under advanced settings webpage), this setting depends on your network
settings. Generally, if you have multiple IP devices under the same network, it should be set to Yes. If
using a public IP address, set this parameter to No.
3. NAT traversal (under the FXS web page), set this to Yes when gateway is behind firewall on a private
network.
DTMF Methods
The HT818 supports the following DTMF mode:
•
DTMF in-audio
•
DTMF via RTP (RFC2833)
•
DTMF via SIP INFO
Set priority of DTMF methods according to your preference. This setting should be based on your server
DTMF setting.
Preferred Vocoder (Codec)
The HT818 support following voice codecs. On Profile pages, choose the order of your favorite codecs:
•
PCMU/A (or G711µ/a)
•
G729 A/B
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•
G723.1
•
G726
•
iLBC
•
OPUS
•
G722
Configuring HT818 through Voice Prompts
As mentioned previously, The HT818 has a built-in voice prompt menu for simple device configuration.
Please refer to “Understanding HT818 Interactive Voice Prompt Response Menu” for more information
about IVR and how to access its menu.
• DHCP MODE
Select voice menu option 01 to enable HT818 to use DHCP.
• STATIC IP MODE
Select voice menu option 01 to enable HT818 to use STATIC IP mode, then use option 02, 03, 04, 05 to
set up IP address, Subnet Mask, Gateway and DNS server respectively.
• PPPOE MODE
Select voice menu option 01 to allow the HT818 to enable the PPPoE mode. PPPoE Username and
Password should be configured from web GUI.
• FIRMWARE SERVER IP ADDRESS
Select voice menu option 13 to configure the IP address of the firmware server.
• CONFIGURATION SERVER IP ADDRESS
Select voice menu option 14 to configure the IP address of the configuration server.
• UPGRADE PROTOCOL
Select the menu option 15 to choose firmware and configuration upgrade protocol between TFTP, HTTP,
HTTPS, FTP and FTPS.
• FIRMWARE UPGRADE MODE
Select voice menu option 17 to choose firmware upgrade mode among the following three options:
1) Always check, 2) check when pre/suffix changes, and 3) never upgrade.
• WAN PORT WEB ACCESS
Select voice menu option 12 to enable/disable web access from WAN port. Press 9 in this menu to toggle
between enable / disable. Default is disabled.
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Configuration through a Central Server
The HT818 can be automatically configured from a central provisioning system. When HT818 boots up, it
will send TFTP, HTTP/HTTPS or FTP/FTPS requests to download configuration files, “cfg000b82xxxxxx”
and “cfg00082xxxxxx.xml”, where “000b82xxxxxx” is the LAN MAC address of the HT818. If the download
of “cfgxxxxxxxxxxxx.xml” is not successful, the provision program will issue request a generic configuration
file “cfg.xml”. Configuration file name should be in lower case letters. The configuration data can be
downloaded via TFTP, HTTP/HTTPS or FTP/FTPS from the central server. A service provider or an
enterprise with large deployment of HT818 can easily manage the configuration and service provisioning
of individual devices remotely from a central server.
Grandstream provides a central provisioning system GAPS (Grandstream Automated Provisioning System)
to support automated configuration of Grandstream devices. GAPS uses HTTPS and other communication
protocols to communicate with each individual Grandstream device for firmware upgrade, remote reboot,
etc. Grandstream provides GAPS service to VoIP service providers. Use GAPS for either simple redirection
or with certain special provisioning settings. At boot-up, Grandstream devices by default point to
Grandstream provisioning server GAPS, based on the unique MAC address of each device, GAPS
provision the devices with redirection settings so that they will be redirected to customer’s TFTP,
HTTP/HTTPS or FTP/FTPS server for further provisioning. Grandstream also provides configuration tools
(Windows and Linux/Unix version) to facilitate the task of generating device configuration files.
The Grandstream configuration tools are free to end users. The configuration tools and configuration
templates are available for download from http://www.grandstream.com/support/tools
Register a SIP Account
The HT818 support 2 profiles which can be configured with 2 SIP accounts. Please refer to the following
steps to register your accounts via web user interface
1. Access your HT818 web UI by entering its IP address in your favorite browser.
2. Enter your admin password (default: admin).
3. Press Login to access your settings.
4. Go to Profile (1 or 2) pages.
5. In Profile tab, set the following:
a.
Account Active to Yes.
b.
Primary SIP Server field with your SIP server IP address or FQDN.
c.
Failover SIP Server with your Failover SIP Server IP address or FQDN. Leave empty if not available.
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d.
Prefer Primary SIP Server to No or Yes depending on your configuration. Set to No if no Failover
SIP Server is defined. If “Yes”, account will register to Primary SIP Server when failover
registration expires.
e.
Outbound Proxy: Set your Outbound Proxy IP Address or FQDN. Leave empty if not available.
6. After configuring the SIP server and activating the profiles, you should access to FXS Ports page to
register your accounts. In FXS Ports tab, set the following:
a.
SIP User ID: User account information, provided by VoIP service provider (ITSP). Usually in the
form of digit similar to phone number or actually a phone number.
b.
Authenticate ID: SIP service subscriber’s Authenticate ID used for authentication. Can be
identical to or different from SIP User ID.
c.
Authenticate Password: SIP service subscriber’s account password to register to SIP server of
ITSP. For security reasons, the password will field will be shown as empty.
d.
Name: Any name to identify this specific user.
e.
Set Enable Port to Yes.
For more information, related to above options please refer to Profile(s) settings and FXS Ports Settings
7. Press Apply at the bottom of the page to save your configuration.
Figure 8: SIP Profiles Settings
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Figure 9: SIP Accounts settings
After applying your configuration, your account will register to your SIP Server, you can verify if it has been
correctly registered with your SIP server from your HT818 web interface under Status → Port Status →
Registration (If it displays Registered, it means that your account is fully registered, otherwise it will display
Not Registered so in this case you must double check the settings or contact your provider).
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Figure 10: Accounts Status
Note: When all the FXS ports are registered, the simultaneous ring will have one second delay between
each ring on each phone.
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Call Features
The HT818 support all the traditional and advanced telephony features.
Table 11: HT818 Call Features
Key
*02
*03
Call features
Forcing a Codec (per call) *027110 (PCMU), *027111 (PCMA), *02723 (G723), *02729
(G729), *027201 (iLBC), *02722 (G722).
Disable LEC (per call) Dial “*03” +” number”.
No dial tone is played in the middle.
*16
Enable SRTP
*17
Disable SRTP
*30
Block Caller ID (for all subsequent calls)
*31
Send Caller ID (for all subsequent calls)
*47
Direct IP Calling. Dial “*47” + “IP address”. No dial tone is played in the middle.
*50
Disable Call Waiting (for all subsequent calls)
*51
Enable Call Waiting (for all subsequent calls)
*67
Block Caller ID (per call). Dial “*67” +” number”. No dial tone is played in the middle.
*82
Send Caller ID (per call). Dial “*82” +” number”. No dial tone is played in the middle.
*69
Call Return Service: Dial *69 and the phone will dial the last incoming phone number
received.
*70
Disable Call Waiting (per call). Dial “*70” +” number”. No dial tone is played in the middle.
*71
Enable Call Waiting (per call). Dial “*71” +” number”. No dial tone is played in the middle
*72
*73
Unconditional Call Forward: Dial “*72” and then the forwarding number followed by “#”. Wait
for dial tone and hang up. (dial tone indicates successful forward)
Cancel Unconditional Call Forward. To cancel “Unconditional Call Forward”, dial “*73”, wait
for dial tone, then hang up.
*74
Enable Paging Call: Dial “*74” and then the destination phone number you want to page.
*78
Enable Do Not Disturb (DND): When enabled all incoming calls are rejected.
*79
Disable Do Not Disturb (DND): When disabled, incoming calls are accepted.
*87
Blind Transfer
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*90
*91
*92
*93
Busy Call Forward: Dial “*90” and then the forwarding number followed by “#”. Wait for dial
tone then hang up.
Cancel Busy Call Forward. To cancel “Busy Call Forward”, dial “*91”, wait for dial tone, then
hang up.
Delayed Call Forward. Dial “*92” and then the forwarding number followed by “#”. Wait for
dial tone then hang up.
Cancel Delayed Call Forward. To cancel Delayed Call Forward, dial “*93”, wait for dial tone,
then hang up
Flash/
Toggles between active call and incoming call (call waiting tone). If not in conversation,
Hook
flash/hook will switch to a new channel for a new call.
#
Pressing pound sign will serve as Re-Dial key.
Rebooting HT818 from Remote
Press “Reboot” button at the bottom of the configuration menu to reboot the ATA remotely. The web browser
will then display a message window to confirm that reboot is underway. Wait 30 seconds to log in again.
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UPGRADING AND PROVISIONING
The HT818 can be upgraded via TFTP/HTTP/HTTPS/FTP/FTPS by configuring the URL/IP Address for the
TFTP/HTTP/HTTPS/FTP/FTPS server and selecting a download method. Configure a valid URL for TFTP,
HTTP/HTTPS or FTP/FTPS; the server name can be FQDN or IP address.
Examples of valid URLs:
firmware.grandstream.com
fw.ipvideotalk.com/gs
Firmware Upgrade procedure
Please follow below steps in order to upgrade the firmware version of your HT818:
1. Access your HT818 UI by entering its IP address in your favorite browser.
2. Enter your admin password (default: admin).
3. Press Login to access your settings.
4. Go to Advanced Settings → Firmware Upgrade and Provisioning page and enter the IP
address or the FQDN for the upgrade server in "Firmware Server Path" field and choose to
upgrade via TFTP, HTTP/HTTPS or FTP/FTPS.
5. Make sure to check “Always Check for New Firmware”.
6. Update the change by clicking the “Apply" button at the bottom of the page. Then "Reboot" or
power cycle the HT818 to update the new firmware.
Figure 11: Firmware Upgrade Page
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Upgrading via Local Directory
1. Download the firmware file from Grandstream web site
2. Unzip it and copy the file in to a folder in your PC
3. From the HT818 web interface (Advanced Settings page) you can browse your hard drive and
select the folder you previously saved the file (HT8xfw.bin)
4. Click “Upload Firmware” and wait few minutes until the new program is loaded.
Note: Always check the status page to see that the program version has changed.
Upgrading via Local TFTP/HTTP/HTTPS/FTP/FTPS Servers
For users that would like to use remote upgrading without a local TFTP/HTTP/HTTPS/FTP/FTPS server,
Grandstream offers a NAT-friendly HTTP server. This enables users to download the latest software
upgrades for their devices via this server. Please refer to the webpage:
http://www.grandstream.com/support/firmware
Alternatively, users can download, for example, a free TFTP or HTTP server and conduct a local firmware
upgrade. A free window version TFTP server is available for download from:
http://www.solarwinds.com/products/freetools/free_tftp_server.aspx
http://tftpd32.jounin.net/.
Instructions for local firmware upgrade via TFTP:
1. Unzip the firmware files and put all of them in the root directory of the TFTP server.
2. Connect the PC running the TFTP server and the phone to the same LAN segment.
3. Launch the TFTP server and go to the File menu->Configure->Security to change the TFTP server's
default setting from "Receive Only" to "Transmit Only" for the firmware upgrade.
4. Start the TFTP server and configure the TFTP server in the phone’s web configuration interface.
5. Configure the Firmware Server Path to the IP address of the PC.
6. Save and Apply the changes and reboot the HT818.
End users can also choose to download a free HTTP server from http://httpd.apache.org/ or use
Microsoft IIS web server.
Firmware and Configuration File Prefix and Postfix
Firmware Prefix and Postfix allows device to download the firmware name with the matching Prefix and
Postfix. This makes it the possible to store all the firmware with different version in one single directory.
Similarly, Config File Prefix and Postfix allows device to download the configuration file with the matching
Prefix and Postfix. Thus, multiple configuration files for the same device can be stored in one directory. In
addition, when the field “Check New Firmware only when F/W pre/suffix changes” is set to “Yes”, the device
will only issue firmware upgrade request if there are changes in the firmware Prefix or Postfix.
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Managing Firmware and Configuration File Download
When “Automatic Upgrade” is set “Yes, every” the auto check will be done in the minute specified in this
field. If set to “daily at hour (0-23)”, Service Provider can use P193 (Auto Check Interval) to have the
devices do a daily check at the hour set in this field with either Firmware Server or Config Server. If set to
“weekly on day (0-6)” the auto check will be done on the day specified in this field. This allows the device
periodically to check if there are any new changes need to be taken on a scheduled time. By defining
different intervals in P193 for different devices, Server Provider can spread the Firmware or Configuration
File download in minutes to reduce the Firmware or Provisioning Server load at any given time
Configuration File Download
Grandstream SIP Devices can be configured via the Web Interface as well as via a Configuration File
(binary or XML) through TFTP, HTTP/HTTPS or FTP/FTPS. The Config Server Path is the TFTP,
HTTP/HTTPS or FTP/FTPS server path for the configuration file. It needs to be set to a valid URL, either
in FQDN or IP address format. The Config Server Path can be the same or different from the Firmware
Server Path.
A configuration parameter is associated with each particular field in the web configuration page. A
parameter consists of a Capital letter P and 2 to 3 (Could be extended to 4 in the future) digit numeric
numbers. i.e., P2 is associated with the "New Password" in the Web GUI->Maintenance->Web/SSH Access
page->Admin Password. For a detailed parameter list, please refer to the corresponding firmware release
configuration template.
When the HT818 boots up or reboots, it will send a request to download a file named "cfgxxxxxxxxxxxx”
followed by a configuration XML file named "cfgxxxxxxxxxxxx.xml", where "xxxxxxxxxxxx" is the MAC
address of the phone, i.e., "cfg000b820102ab" and "cfg000b820102ab.xml". If the download of
"cfgxxxxxxxxxxxx.xml" file is not successful, the provision program will download a generic cfg.xml file and
then download cfg<Model>.xml. The configuration file name should be in lower case letters.
HT818 supports DHCP option 67allowing to provide custom name for the provisioning file. If DHCP option
67 is used, the following file download sequence will be applied:
Step 1: cfg<MAC>
Step 2: <option 67 bootfile> →cfg<MAC>.xml →cfg.xml→cfg<Model>.xml
Notes:
1. The Only acceptable Config file formats to be used when provisioning are XML or binary.
2. Make sure the MAC header on the Config file is the provisioned device’s MAC address or you can remove
the header completely.
For more details on XML provisioning, please refer to:
http://www.grandstream.com/sites/default/files/Resources/gs_provisioning_guide.pdf
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RESTORE FACTORY DEFAULT SETTINGS
Warning:
Restoring the Factory Default Settings will delete all configuration information on the phone. Please backup
or print all the settings before you restore to the factory default settings. Grandstream is not responsible for
restoring lost parameters and cannot connect your device to your VoIP service provider.
There are three (3) methods for resetting your unit:
Using the Reset Button
To reset default factory settings using the reset button please follow the steps above:
1. Unplug the Ethernet cable.
2. Locate the reset hole on the back panel of your HT818.
3. Insert a pin in this hole and press for about 7 seconds.
4. Take out the pin. All unit settings are restored to factory settings
Using the IVR Command
Reset default factory settings using the IVR prompt:
1. Dial “***” for voice prompt.
2. Enter “99” and wait for “reset” voice prompt.
3. Enter the encoded MAC address (Look below on how to encode MAC address).
4. Wait 15 seconds and device will automatically reboot and restore factory settings.
Encode the MAC Address
1. Locate the MAC address of the device. It is the 12-digit HEX number on the bottom of the unit.
2. Key in the MAC address. Use the following mapping:
Table 12: MAC Address Key Mapping
Key
Mapping
0-9
0-9
A
22 (press the “2” key twice, “A” will show on the LCD)
B
222
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C
2222
D
33 (press the “3” key twice, “D” will show on the LCD)
E
333
F
3333
For example: if the MAC address is 000b8200e395, it should be keyed in as “0002228200333395”
Reset from Web Interface (Reset Type)
1. Access your HT818 UI by entering its IP address in your favorite browser.
2. Enter your admin password (default: admin).
3. Press Login to access your settings.
4. Go to Basic Settings → Reset Type
5. Press Reset button (after selecting the reset type).
• Full Reset: This will make a full reset
• ISP Data: This will reset only the basic settings, like IP mode, PPPoE and Web port
• VOIP Data Reset: This will reset only the data related with a service provider like SIP server, sip user
ID, provisioning and others.
Notes:
-
Factory Reset will be disabled if the “Lock keypad update” is set to “Yes”.
-
If the HT818 were previously locked by your local service provider, pressing the RESET button will
only restart the unit. The device will not return to factory default settings.
Reset using SIP NOTIFY
1. Access your HT818 UI by entering its IP address in your favorite browser.
2. Go to Profile # page.
3. Set “Allow SIP Factory Reset” to “Yes”. (Default is No)
4. Once a SIP NOTIFY with “event: reset” is received, the ATA will perform factory reset.
Note: Received SIP NOTIFY will be first challenged for authentication purpose before taking factory
reset action. The authentication can be done either using admin credentials (if no SIP account is
configured) or using SIP account credentials.
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EXPERIENCING HT818
Please visit our website: http://www.grandstream.com to receive the most up- to-date updates on firmware
releases, additional features, FAQs, documentation and news on new products.
We encourage you to browse our product related documentation, FAQs and User and Developer Forum
for answers to your general questions. If you have purchased our products through a Grandstream
Certified Partner or Reseller, please contact them directly for immediate support.
Our technical support staff is trained and ready to answer all of your questions. Contact a technical support
member or submit a trouble ticket online to receive in-depth support.
Thank you again for purchasing Grandstream analogue telephone adapter, it will be sure to bring
convenience to both your business and personal life.
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