Yealink VC800 Full HD Video Conferencing System V31.10 Quick start guide

Yealink Network Technology CO., LTD
Yealink VC800 Full HD Video Conferencing System Quick Start Guide
V31.10
Applies to firmware version 63.31.0.10 or later
Packaging Contents
OK
VCR11
Remote Control
VCH50 Video
Conferencing Hub
VC800 Codec
1.2m
HDMI Cable
(for content sharing)
1.8m
HDMI Cable×2
(for the display device)
Acrylic board
AAA Batteries×2
1.2m
Mini-DP Cable
0.8m
Ethernet Cable
3m
7.5m
Ethernet Cable Ethernet Cable
+ + +
2
+
2
2
Mounting Bracket
and Accessories
Velcro×2
(One Velcro is on the bracket)
CP960
Conference Phone
1
VESA Accessory
CPW90 Wireless
Expansion Mic×2
Cable Ties×5
Charger Cradle
Power Adapter
0.3m
Micro USB Cable
VC800
Quick Start Guide
CPW90
Quick Start Guide
A Package
CP960
Conference Phone
CPE90 Wired
Expansion Mic×2
B Package
We recommend that you use the accessories provided or approved by Yealink. The use of unapproved third-party accessories may
result in reduced performance.
VC800 codec can work with A package or B package.
Before using the HDMI cable, put the magnet rings on it to prevent electromagnetic interference.
VC800 Codec Installation
Select one of the following installation method based on your site requirements:
. Put on a Flat Surface
. Mount on top of a TV
. Mount on a wall
. Mount on a ceiling
. Mount onto a TV stand or a tripod
1
Put on a Flat Surface
You can put the VC800 codec on a conference room table, and make sure that the slope is not more than 5 degrees so that the VC800
can operate correctly.
Mount on top of a TV
Please choose the following installation method when the thickness of the TV is between 16mm and 55mm.
2
4
1
Notice the direction of the bracket
5
TV
3
Steps： 1
Open the baffle.
23
Push the bracket along the track of the V800 codec.
3
Remove one Velcro.
4
Put the bracket on the top of the TV.
5
Stick a Velcro onto the back of the TV, and make sure that the bracket and the back of the TV are tightly positioned against each
other.
If your VC800 codec cannot be mounted on the top of a TV when the bracket
has reached the given location, remove the bracket, and then convert its
direction. Refer to the following section for more information.
Please choose the following installation method when the thickness of the TV is between 50mm and 100 mm.
2
5
1
Notice the direction of the bracket
6
3
4
2
TV
Steps： 1
Open the baffle.
23
Push the bracket along the track of the VC800 codec.
3
Stick a Velcro onto the bracket.
4
Remove one Velcro.
5
Put the bracket on the top of the TV.
6
Stick a Velcro onto the back of the TV, and make sure that the bracket and the back of the TV are tightly positioned against
each other.
X
Do not pick up the bracket which connects
with a VC800 codec, the VC800 codec may
fall down in this situation.
If your VC800 codec cannot be mounted on the top of a
TV when the bracket has reached the given location,
you should choose other installation methods.
The VC800 codec may fall down when the thickness of
the TV is more than 100 mm. In this situation, do not
mount the VC800 on the top of a TV.
Mount on a Wall
The recommended height for VC800 codec positioning is 1.5m-1.8m above the ground.
1
2
mm
48
Hole depth: 30mm
Hole diameter: 6mm
3
Screw specification: T4×30
3
4
Screw specification: M3×8
Steps： 1
Punch holes into the wall and then insert the expansion bolts.
2
Secure the bracket using the T4×30 screws.
3
Push the VC800 codec along the track of the bracket.
4
Secure the VC800 codec onto the bracket using the M3×8 screws.
Mount on a Ceiling
If you choose the ceiling-mounted installation, you need to purchase a bracket separately. The bracket must meet the following
requirements:
. Able to bear a weight of at least 10.5kg (23.15 lb.) and has a thickness between 2mm (0.08 in.) and 3 mm (0.12 in.).
. Comes with a location pillar, which can be inserted into the location hole of the VESA accessory.
62.5mm
(2.46in.)
. The distance between the screw on the bracket and the location pillar must be 14 mm (0.55 in.).
Screw hole
14.0mm
（0.55in.）
6.0 mm(0.24 in.) in depth
Location hole
5.0 mm(0.20 in.) in diameter
4
Screw specification: M3×8
1
Screw specification:
1/4”-20 UNC
2
3
Steps： 1
Push the VESA accessory along the track of the VC800 codec.
2
Secure the VESA accessory to the VC800 codec using the M3×8 screws.
3
Align the location pillar at the location hole, and then secure the bracket to the VESA accessory using the 1/4”-20 UNC screw.
Mount onto a TV Stand or a Tripod
You need to purchase a TV stand or a tripod separately. The TV stand or tripod has the same requirements as the backet used in the
ceiling-mounted installation method.
The installation steps are the same as the ceiling-mounted installation steps.
Screw specification: M3×8
2
1
3
Screw specification:
1/4”-20 UNC
Remote Control and Cable Ties Installation
Install batteries
Fasten the cables with the cable tie
5
TV Stand
Connections
If you purchase A package, do the following:
Display×2
1.8m
HDMI Cable
7.5m
Ethernet Cable
CP960
Power Adapter
3m
Ethernet Cable
VCH50
Codec
Audio
0.8m
Ethernet Cable
MINI DP
1.2m
Mini-DP Cable
HDMI
or
1.2m
HDMI Cable
PC
If you purchase B package, do the following:
Display×2
1.8m
HDMI Cable
CP960
7.5m
Ethernet Cable
Power Adapter
3m
Ethernet Cable
VCH50
0.8m
Ethernet Cable
Codec
Audio
MINI DP
1.2m
Mini-DP Cable
HDMI
or
1.2m
HDMI Cable
PC
If you do not need to share content, you can connect the VC Hub/Phone port on the VC800 codec to the Internet port on the CP960
conference phone directly.
When CP960 conference phone works with the VC800 codec, the 3.5mm Audio-out port and Micro USB port on the CP960 conference
phone are unavailable.
The VC800 system should be used with Yealink original power adapter (48V/0.7A) only. The use of the third-party power adapter may
cause the damage to the system. The cable should be replaced at once if its skin is broken.
6
Network Deployment
VC800 supports two network deployment methods: Cloud deployment and traditional deployment. You can choose the deployment method
according to your need.
Cloud Deployment
With Cloud service, organizations can communicate using the Cloud platform, so that complex network settings are unnecessary. You can log
into Yealink VC Cloud Management Service/Yealink Meeting Server/StarLeaf/Zoom/Pexip/BlueJeans/Mind platform using VC800 video
conferencing system. Get account information from your administrator.
Do the following to log into your VC800 via remote control:
. Select More->Setting->Advanced (Default Admin Password:0000)->Video Conference Platform.
. In the Cloud Account field, check the Enabled checkbox.
. Select the desired platform from the pull-down list of Platform Type.
. Configure the desired platform and log in.
Traditional Deployment
If you do not log into the Cloud platform, you can choose traditional deployment method to deploy your VC800, and dial the IP address of
other device to make a call.
In order to ensure that the VC800 can work properly, please configure it according to the actual situation.
If it is in the head office, please make sure that it is reachable from public network. If it is in the branch office, please use intelligent traversal to
deploy it or just follow the same steps as for the head office.
Head Office
If you deploy VC800 in the head office, at least one static public IP address is required in the head office to allow branch offices to
connect.
Do one of the following to deploy VC800:
Option1: To deploy the VC800 on a public network, at least one static public IP address is required, you need to assign a static public IP
address to the VC800.
Option2: To deploy the VC800 in an Intranet (behind the firewall), you must assign a static private IP address to the VC800. In the
meantime, do port mapping on the firewall for VC800.
Configure a Static IP
The following introduces how to configure a static IP address for the VC800.
For example: use the remote control to configure a static IPv4 address to your VC800.
.
Select More->Setting->Advanced (Default Admin Password:0000)->Internet Configuration.
. Select IPv4 from the pull-down list of IP Mode.
. Press or
to select IPv4, and then press
.
. Uncheck the DHCP checkbox.
. Enter the IP address, subnet mask, gateway and DNS information in corresponding fields.
. Press or
to select Save, and then press
to save the configuration.
. The screen prompts [Reboot now?]. Select OK to reboot the system.
7
Configure Port Mapping
If the VC800 is deployed in an Intranet, and you want to solve the interconnection problem by port mapping, you must forward the
following ports to the public network on the firewall.
Function
Port
Protocol Type
H.323 signal port
1719-1720
UDP/TCP
Audio & Video media stream port
50000-50499
TCP/UDP
Web management port（ optional ）
443
TCP
SIP（ optional ）
5060
TCP/UDP
Branch Office
If you deploy VC800 in the branch office, do one of the following to deploy it:
Option1: Deploy the VC800 following the same steps as for the head office. In this way, both inbound and outbound calls are
available.
Option2: Deploy the VC800 using intelligent traversal, which means that plug and play is possible without any further firewall
configuration, but only outbound calls are available.
Please note that when the VC800 is deployed with intelligent traversal, you have to open ports (as shown below) if they are
restricted.
It is recommended that you forward the web management port(443/TCP) to the public network, so that the head office can
remotely manage the branch office.
Function
Port
Protocol Type
H.323 signal port
1719-1720
UDP/TCP
Audio & Video media stream port
50000-50499
TCP/UDP
5060-5061
TCP/UDP
SIP（ optional ）
Bandwidth Requirements
To ensure the performance of video conference, the recommended bandwidth for VC800 is as below:
Video Resolution
Recommended Bandwidth
Full HD 1080P
1.3Mb
People 1080P+Content 1080P
2.6Mb
For more information of the configurations, contact your system administrator.
The bandwidth mentioned above is based on two-way conference. Bandwidth in head office should be increased along with the
growing number of connected branch offices.
Troubleshooting
After installation and deployment, you can test the VC800 by dialing the Yealink Demo Room. If you can’t dial out successfully, please
contact your IT administrator to check the internal network configuration.
8
If you do not use Cloud platform and deploy your VC800 in an Intranet, you have configured port mapping on the firewall or gateway,
but you find that local endpoint appears black screen and you cannot hear sound when you call Yealink Demo or other endpoints. The
most likely reason is that the firewall or gateway in your environment does not support the ALG feature. In this situation, please take the
following actions so that the static NAT feature on the VC800 can solve this problem.
To configure static NAT via the remote control:
. Select More->Setting->Advanced (Default Admin Password:0000)->NAT/Firewall.
. Select Auto from the pull-down list of Type, the endpoint will obtain public IP address automatically.
. If the endpoint does not obtain a public IP address automatically, select Manual Settings from the pull-down list of Type, and then
enter the public IP address in the Public IP Address field.
Yealink Test Room IP: 117.28.251.50, 117.28.234.45
About Yealink
Yealink (Stock Code: 300628) is a global leading unified communication (UC) terminal solution provider that primarily offers video
conferencing systems and voice communication solutions. Founded in 2001, Yealink leverages its independent research and
development and innovation to pursue its core mission: “Easy collaboration, high productivity.” The company’s high-quality UC terminal
solutions enhance the work efficiency and competitive advantages of its customers in over 100 countries. Yealink is the world’s
second-largest SIP phone provider and is number one in the China market.
Technical Support
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