Cyberdata 011116 Singlewire InformaCast Loudspeaker Amplifier-PoE (Replacement Product Below) Operations Guide

The IP Endpoint Company
Singlewire-enabled
VoIP V2 Loudspeaker
Amplifier (PoE)
Operations Guide
Part #011116
Document Part #930377F
for Firmware Version 1.2.3
CyberData Corporation
3 Justin Court
Monterey, CA 93940
(831) 373-2601
VoIP V2 Paging Amplifier Operations Guide 930377F
Part # 011116
COPYRIGHT NOTICE:
© 2013, CyberData Corporation, ALL RIGHTS RESERVED.
This manual and related materials are the copyrighted property of CyberData Corporation. No part
of this manual or related materials may be reproduced or transmitted, in any form or by any means
(except for internal use by licensed customers), without prior express written permission of
CyberData Corporation. This manual, and the products, software, firmware, and/or hardware
described in this manual are the property of CyberData Corporation, provided under the terms of
an agreement between CyberData Corporation and recipient of this manual, and their use is subject
to that agreement and its terms.
DISCLAIMER: Except as expressly and specifically stated in a written agreement executed by
CyberData Corporation, CyberData Corporation makes no representation or warranty, express or
implied, including any warranty or merchantability or fitness for any purpose, with respect to this
manual or the products, software, firmware, and/or hardware described herein, and CyberData
Corporation assumes no liability for damages or claims resulting from any use of this manual or
such products, software, firmware, and/or hardware. CyberData Corporation reserves the right to
make changes, without notice, to this manual and to any such product, software, firmware, and/or
hardware.
OPEN SOURCE STATEMENT: Certain software components included in CyberData products are
subject to the GNU General Public License (GPL) and Lesser GNU General Public License (LGPL)
“open source” or “free software” licenses. Some of this Open Source Software may be owned by
third parties. Open Source Software is not subject to the terms and conditions of the CyberData
COPYRIGHT NOTICE or software licenses. Your right to copy, modify, and distribute any Open
Source Software is determined by the terms of the GPL, LGPL, or third party, according to who
licenses that software.
Software or firmware developed by CyberData that is unrelated to Open Source Software is
copyrighted by CyberData, subject to the terms of CyberData licenses, and may not be copied,
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CyberData Corporation.
TRADEMARK NOTICE: CyberData Corporation and the CyberData Corporation logos are
trademarks of CyberData Corporation. Other product names, trademarks, and service marks may
be the trademarks or registered trademarks of their respective owners.
Technical Support 

The IP Endpoint Company The fastest way to get technical support for your VoIP product is to
submit a VoIP Technical Support form at the following website:

http://www.cyberdata.net/support/contactsupportvoip.php

Phone: (831) 373-2601, Ext. 333
Email: [email protected]
Fax: (831) 373-4193
Company and product information is at www.cyberdata.net.
Operations Guide
930377F
CyberData Corporation
Revision Information
Revision 930377F, released on December 10, 2014, corresponds to firmware version 1.2.3, and has
the following changes:
• Updates Figure 2-5, "Using the Amplified Outputs—Low Power Mode".
• Updates Figure 2-6, "Using the Amplified Outputs—High Power Mode".
Operations Guide
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CyberData Corporation
Important Safety Instructions
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings. Install in accordance with the manufacturer’s
instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus
(including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has
two blades with one wider than the other. A grounding type plug has two blades and a third
grounding prong. The wide blade or the third prong are provided for your safety. If the
provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete
outlet.
10. Protect the power cord from being walked on or pinched particularly at plugs, convenience
receptacles, and the point where they exit from the apparatus.
11. Only use attachments/accessories specified by the manufacturer.
12. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has
been damaged in any way, such as power-supply cord or plug is damaged, liquid has been
spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or
moisture, does not operate normally, or has been dropped.
13. Prior to installation, consult local building and electrical code requirements.
Warning
Electrical Hazard: This product should be installed by a licensed electrician
according to all local electrical and building codes.
GENERAL ALERT
Warning
Electrical Hazard: To prevent injury, this apparatus must be securely attached to
the floor/wall in accordance with the installation instructions.
GENERAL ALERT
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CyberData Corporation
Pictorial Alert Icons
GENERAL ALERT
General Alert
This pictoral alert indicates a potentially hazardous situation. This alert will be
followed by a hazard level heading and more specific information about the
hazard.
Ground
This pictoral alert indicates the Earth grounding connection point.
Hazard Levels
Danger: Indicates an imminently hazardous situation which, if not avoided, will result in death or
serious injury. This is limited to the most extreme situations.
Warning: Indicates a potentially hazardous situation which, if not avoided, could result in death or
serious injury.
Caution: Indicates a potentially hazardous situation which, if not avoided, could result in minor or
moderate injury. It may also alert users against unsafe practices.
Notice: Indicates a statement of company policy (that is, a safety policy or protection of property).
The safety guidelines for the equipment in this manual do not purport to address all the safety
issues of the equipment. It is the responsibility of the user to establish appropriate safety, ergonomic,
and health practices and determine the applicability of regulatory limitations prior to use. Potential
safety hazards are identified in this manual through the use of words Danger, Warning, and
Caution, the specific hazard type, and pictorial alert icons.
Operations Guide
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CyberData Corporation
Abbreviations and Terms
Operations Guide
Abbreviation or Term
Definition
A-law
A standard companding algorithm, used in European digital
communications systems to optimize, i.e., modify, the dynamic range of an
analog signal for digitizing.
AVP
Audio Video Profile
Cat 5
TIA/EIA-568-B Category 5
DHCP
Dynamic Host Configuration Protocol
LAN
Local Area Network
LED
Light Emitting Diode
Mbps
Megabytes per Second.
NTP
Network Time Protocol
PBX
Private Branch Exchange
PoE
Power over Ethernet (as per IEEE 802.3af standard)
RTP
Real-time Transport Protocol
RTFM
Reset Test Function Management
SIP
Session Initiated Protocol
Talkback
Two-way communication enabled
TFTP
Trivial File Transfer Protocol
u-law
A companding algorithm, primarily used in the digital telecommunication
UC
Unified Communications
VoIP
Voice over Internet Protocol
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i
Contents
Chapter 1 Product Overview
1
1.1 How to Identify This Product ..............................................................................................................1
1.2 Typical System Installation ...................................................................................................................2
1.3 Product Features .....................................................................................................................................3
1.4 Supported Protocols ..............................................................................................................................3
1.5 Product Specifications ...........................................................................................................................4
Chapter 2 Installing the VoIP V2 Loudspeaker Amplifier
5
2.1 Parts List ..................................................................................................................................................5
2.2 Loudspeaker Amplifier Setup ..............................................................................................................6
2.2.1 Loudspeaker Amplifier Components ......................................................................................7
2.2.2 Loudspeaker Amplifier NEMA Box Components .................................................................8
2.2.3 Connecting the Loudspeaker Amplifier .................................................................................9
2.2.4 Loudspeaker Amplifier DIP Switches ................................................................................... 11
2.2.5 VoIP V2 Loudspeaker Amplifier System Installation and Connection Options ..............12
2.2.6 Confirm Operation ....................................................................................................................14
2.2.7 Confirm the IP Address and Test the Audio .........................................................................15
2.2.8 Adjust the Volume ....................................................................................................................16
2.3 Configure the Loudspeaker Amplifier Parameters .........................................................................17
2.3.1 Loudspeaker Amplifier Web Page Navigation .....................................................................18
2.3.2 Log in to the Configuration Home Page ................................................................................18
2.3.3 Upgrade the Firmware and Reboot the Loudspeaker Amplifier .......................................21
2.3.4 Reboot the Loudspeaker Amplifier ........................................................................................24
2.4 Identifying and Testing a Loudspeaker Amplifier when Using InformaCast 4.0 or Later .......25
Appendix A Mounting the Amplifier
31
A.1 Mount the Loudspeaker Amplifier .................................................................................................31
Appendix B Setting up a TFTP Server
33
B.1 Set up a TFTP Server ...........................................................................................................................33
B.1.1 In a LINUX Environment ........................................................................................................33
B.1.2 In a Windows Environment ...................................................................................................33
Appendix C Troubleshooting/Technical Support
34
C.1 Frequently Asked Questions (FAQ) .................................................................................................34
C.2 Documentation ....................................................................................................................................34
C.3 Contact Information ............................................................................................................................35
C.4 Warranty ...............................................................................................................................................36
C.4.1 Warranty & RMA Returns within the United States ...........................................................36
C.4.2 Warranty & RMA Returns outside of the United States .....................................................37
C.4.3 Spare in the Air Policy .............................................................................................................37
C.4.4 Return and Restocking Policy ................................................................................................37
C.4.5 Warranty and RMA Returns Page .........................................................................................37
Index
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1
1 Product Overview
The Singlewire-enabled VoIP V2 Loudspeaker Amplifier provides an easy method for implementing
an IP-based overhead paging system for both new and legacy installations.
With up to 25 watts of driving power (802.3at), the Amplifier provides direct drive of a standard
Horn speaker and supports a line-out connector for connection to an external amplifier. The
interface is compatible with Singlewire's InformaCast software.
Note
The version of InformaCast needs to be 4.0 or higher.
Note
Prior to installation, create a plan for the locations of your units.
General Alert
Consult local building and electrical code requirements prior to installation.
GENERAL ALERT
1.1 How to Identify This Product
To identify the VoIP V2 Loudspeaker Amplifier, look for a model number label similar to the one
shown in Figure 1-1. The model number on the label should be 011116.
Figure 1-1. Model Number Label
WWW.CYBERDATA.NET
AMPLIFIER,VoIP PAGING V2,PoE,
INDOOR METAL ENCLOSURE,RoHS
011116A / 021047E
116000001
Model number
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CyberData Corporation
Product Overview 2
Typical System Installation
1.2 Typical System Installation
Figure 1-2 illustrates how the VoIP V2 Loudspeaker Amplifier is normally installed as part of a
public address system.
Figure 1-2. Typical Installation
802.3af Compliant Ethernet Switch
1
2
3
4
5
6
PoE Injector
(High Power Mode with Injector)
Loudspeaker Amplifier
Operations Guide
Loudspeaker Amplifier
930377F
VoIP Phone
Informacast Server
CyberData Corporation
Product Overview 3
Product Features
1.3 Product Features
• InformaCast software compatible
• Dual-speed ethernet 10/100 Mbps
• Web-based configuration
• Web-based firmware upgradeable
• PoE 802.3af-enabled (Powered-overEthernet)
• Line-out connector
• Direct speaker drive
• Network and external speaker volume
control
1.4 Supported Protocols
The Loudspeaker Amplifier supports:
• HTTP Web-based configuration
Provides an intuitive user interface for easy system configuration and verification of
Loudspeaker Amplifier operations.
• DHCP Client
Dynamically assigns IP addresses in addition to the option to use static addressing.
• TFTP Client
Facilitates Web-based firmware upgrades of the latest Loudspeaker Amplifier capabilities.
• RTP
• RTP/AVP - Audio Video Profile
• SPEEX
• Audio Encodings
PCMU (G.711 mu-law)
PCMA (G.711 A-law)
Packet Time 20 ms
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Product Overview 4
Product Specifications
1.5 Product Specifications
Table 1. Product Specifications
Category
Specification
Ethernet I/F
10/100 Mbps
Power Input
PoE 802.3at or 802.3af
Operating Temperature
-10o C to 50o C (14o F to 122o F)
Protocol
SIP RFC 3261
Payload Types
G711, SPEEX
Warranty
2 Years Limited
Dimensions
1.26” x 9.45” x 3.13”
Audio Output
802.3af - up to 10 Watts (default, 50% duty
cycle [one second on and one second off]).
802.3at - up to 22 Watts (default, 50% duty
cycle [one second on and one second off])
Line Out:
Operations Guide
Output Signal Amplitudes
2.0 VPP maximum
Output Level
+2dBm nominal
Total Harmonic Distortion
0.5% maximum
Output Impedance
10k Ohm
Part Number
011116
930377F
CyberData Corporation
5
2 Installing the VoIP V2 Loudspeaker
Amplifier
2.1 Parts List
Table 2-1 illustrates the parts for each Loudspeaker Amplifier and includes a kit for mounting.
Table 2-1. Parts List
Quantity
Part Name
1
Loudspeaker Amplifier Assembly
1
Enclosure
1
Installation Quick Reference Guide
1
Loudspeaker Amplifier Mounting Accessory Kit,
RoHS 
(part #071057A) which includes:
Illustration
(3)Plastic Ribbed Anchors
(3) #6 Sheet Metal Screws
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CyberData Corporation
Installing the VoIP V2 Loudspeaker Amplifier 6
Loudspeaker Amplifier Setup
2.2 Loudspeaker Amplifier Setup
Set up and configure each Loudspeaker Amplifier before you mount it.
CyberData delivers each Loudspeaker Amplifier with the factory default values indicated in
Table 2-2:
Table 2-2. Factory Default Settings—Default of Network
Parameter
Factory Default Setting
IP Addressing
DHCP
a
IP Address
10.10.10.10
Web Access Username
admin
Web Access Password
admin
Subnet Mask
a
255.0.0.0
a
10.0.0.1
Default Gateway
a. Default if there is not a DHCP server present.
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CyberData Corporation
Installing the VoIP V2 Loudspeaker Amplifier 7
Loudspeaker Amplifier Setup
2.2.1 Loudspeaker Amplifier Components
Figure 2-3 shows the components of the Loudspeaker Amplifier.
Figure 2-3. Loudspeaker Amplifier Components
DIP Switches
RTFM Switch
To broadcast a Loudspeaker Amplifier’s current IP
address, press and hold the RTFM switch until you hear
the IP address announcement, and then release the
RTFM switch.
To restore the factory defaults, complete the following
steps:
1. Press and hold the RTFM switch until you hear the IP
address announcement. Continue holding the RTFM
switch for an additional five seconds until you hear the
Loudspeaker Amplifier announce the words, “restoring
defaults” and “rebooting”.
2. Release the RTFM switch. The Loudspeaker Amplifier
will be restored to the factory default settings.
Power LED (GREEN/BLUE)
The power LED is a steady green in low power mode and
a steady blue during high power mode. The power LED
will only blink either during a boot up or a phone call.
Status LED (GREEN)
A steady LED confirms that the Loudspeaker Amplifier is operational. The LED will blink during a page when it is online.
Network Activity LED (GREEN)
Network Link LED (GREEN/YELLOW)
Speaker Volume
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CyberData Corporation
Installing the VoIP V2 Loudspeaker Amplifier 8
Loudspeaker Amplifier Setup
2.2.2 Loudspeaker Amplifier NEMA Box Components
Figure 2-4 shows all of the NEMA box components of the loudspeaker amplifier.
Figure 2-4. Loudspeaker Amplifier Components—AC powered
DIP Switches
RTFM Switch
Ethernet Connection
LEDs
Volume
Speaker Connection
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Installing the VoIP V2 Loudspeaker Amplifier 9
Loudspeaker Amplifier Setup
2.2.3 Connecting the Loudspeaker Amplifier
2.2.3.1 Using the Amplified Outputs
Figure 2-5 and Figure 2-6 illustrates how to connect the VoIP V2 Loudspeaker Amplifier and use the
amplified outputs in low and high power mode.
Low Power Mode
Figure 2-5. Using the Amplified Outputs—Low Power Mode
Note: You can use an 802.3af
compliance switch instead of an
802.3af power injector and hub.
Non-PoE Ethernet Switch
Cat 5 Ethernet Cable
802.3af PoE Injector (low power mode)
*Note: The positive (+) wire coming from the speaker
may be red or white. The negative (-) wire is black.
*+
Standard 1 Speaker Configuration
(802.3af mode)
8 Ohms
Use 16 gauge wire coming out of screw terminals.
Note: The maximum wire length from the amplifier
to the speaker should not be more than 25 feet.
16 gauge wire
+
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CyberData Corporation
Installing the VoIP V2 Loudspeaker Amplifier 10
Loudspeaker Amplifier Setup
High Power Mode
Figure 2-6. Using the Amplified Outputs—High Power Mode
Note: You can use an 802.3af
compliance switch instead of an
802.3af power injector and hub.
Non-PoE Ethernet Switch
Cat 5 Ethernet Cable
802.3at PoE Injector (high power mode)
*Note: The positive (+) wire coming from the speaker
may be red or white. The negative (-) wire is black.
*+
Use 16 gauge wire coming out of screw terminals.
Note: Make sure that the wire length going to the
wire nuts is kept short (approximately 6 inches).
Optional 2 Speaker Configuration
(802.3at mode)
8 Ohms
Standard 1 Speaker Configuration
(802.3af mode)
8 Ohms
16 gauge wire
+
25 feet maximum distance
+
2 speakers in parallel (4 Ohm total)
Twist wire nuts
Note: Use wire nuts to connect wire
from the speakers to 16 gauge wire.
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CyberData Corporation
Installing the VoIP V2 Loudspeaker Amplifier 11
Loudspeaker Amplifier Setup
2.2.4 Loudspeaker Amplifier DIP Switches
See Figure 2-7 to identify the DIP Switches.
Figure 2-7. DIP Switches
See the following tables for the DIP Switch settings:
Table 2-3. DIP Switch Settings—Low Power—802.3af Compliant
DIP Switch
Default Setting
Description
1
OFF
Sets PoE for 802.3af class.
2
N/A
Not applicable for power setting.
3
ON
Switch mode current set to LOW.
4
OFF
Low gain amplifier setting.
Table 2-4. DIP Switch Settings—High Power—802.3at Complianta
DIP Switch
Default Setting
Description
1
ON
Sets PoE for 802.3at class.
2
N/A
Not applicable for power setting.
3
OFF
Switch mode current set to HIGH.
4
ON
Force high gain amplifier.
a. If set to high power, the unit will not power ON with 802.3af compliant switch. You must use a power
injector in this mode (CyberData Part Number 011124). High power PoE mode
conforms to IEEE 802.3at draft 3.0.
Table 2-5. DIP Switch 2 Settings
Operations Guide
DIP Switch
Default Setting
Description
2
OFF
Manual Vol. The speaker volume is set manually by the analog
volume trimmer.
2
ON
Bypass. Bypasses the manual volume control of the analog volume
trimmer and uses the web page volume settings.
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Installing the VoIP V2 Loudspeaker Amplifier 12
Loudspeaker Amplifier Setup
2.2.5 VoIP V2 Loudspeaker Amplifier System Installation and Connection
Options
Figure 2-8 through Figure 2-9 illustrates connection options for the VoIP V2 Loudspeaker Amplifier.
Figure 2-8. V2 Paging Amplifier Connections
See Figure 2-9
See Figure 2-10
CLASS II WIRING
1-Sense (+)
2-GND
3-Relay COM
4-Relay NO
5-Line-In(+)
6-Line-In(-)
7-Line-Out(+)
8-Line-Out(-)
9-Spkr Out(+)
10-Spkr Out (-)
Figure 2-9. Line Out Connection
Generic Ethernet Switch
1
2
3
4
5
6
Line-out
Connection
Existing Loudspeaker
Existing Amplifier
IP Phone
Loudspeaker Amplifier
(up to 25 watts)
Informacast Server
Figure 2-10. Speaker Out Connection
802.3af Compliant Ethernet Switch
High Power PoE Switch
1
2
3
4
5
6
PoE Injector
(High power mode with Injector)
011068 Loudspeaker
Loudspeaker Amplifier
(up to 25 watts)
Operations Guide
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VoIP Phone
Informacast Server
CyberData Corporation
Installing the VoIP V2 Loudspeaker Amplifier 13
Loudspeaker Amplifier Setup
See Table 2-6 for details about the Loudspeaker Amplifier connections.
Table 2-6. Loudspeaker Amplifier Connections
Connection
Ethernet
Connection Details
●
Use a RJ 45 cable.
Location
VoIP V2 Loudspeaker Amplifier
2.2.5.1 Loudspeaker Type
Using the amplified output, the CyberData VoIP V2 Loudspeaker Amplifier supports the 011068
Loudspeaker or equivalent unamplified loudspeaker.
Figure 2-11. 011068 Loudspeaker
2.2.5.2 Cabling/Wiring
Using the amplified output, you may connect a loudspeaker to a Loudspeaker Amplifier with a
good quality speaker cable that is limited to 25 feet in length.
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Installing the VoIP V2 Loudspeaker Amplifier 14
Loudspeaker Amplifier Setup
2.2.6 Confirm Operation
After connecting the Loudspeaker Amplifier to the ethernet hub, use the LEDs on the Loudspeaker
Amplifier face to confirm that the Loudspeaker Amplifier is operational and linked to the network.
Table 2-7. Loudspeaker Amplifier LEDs
LED
Color
Function
Power
Blue/Green
The power LED is illuminated a steady green when the power is on and in
low power mode. The power LED is illuminated a steady blue when the
amplifier is in high power mode. The power LED will blink during a boot up or
a phone call.
Status
Green
After supplying power to the Loudspeaker Amplifier, a steady LED confirms
that the Loudspeaker Amplifier is operational. The status LED will blink
during a page when it is online.
Link
Green/Yellow
The Link LED is illuminated green for a 10Mb link or yellow/green for a
100Mb link when the network link to the Loudspeaker Amplifier is
established.
Activity
Green
The Activity LED blinks to indicate network traffic.
Figure 2-12. Loudspeaker Amplifier LEDs—Power and Link
Power LED (blue/green)
Link LED (green/yellow)
Figure 2-13. Loudspeaker Amplifier LEDs—Status and Activity
Status LED (green)
Activity LED
(green)(yellow)
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CyberData Corporation
Installing the VoIP V2 Loudspeaker Amplifier 15
Loudspeaker Amplifier Setup
2.2.7 Confirm the IP Address and Test the Audio
2.2.7.1 RTFM Switch
When the Loudspeaker Amplifier is operational and linked to the network, use the Reset Test
Function Management (RTFM) switch (Figure 2-14) on the Loudspeaker Amplifier face to announce
and confirm the Loudspeaker Amplifier’s IP Address, and test that the audio is working.
Figure 2-14. RTFM Switch
RTFM switch
Announcing the IP To announce a Loudspeaker Amplifier’s current IP address:
Address
1. Press and hold the RTFM switch until you hear the IP address announcement.
2. Release the RTFM switch.
Caution
GENERAL ALERT
Restoring the
Factory Default
Settings
Equipment Caution: Pressing and holding the RTFM switch for more than five
seconds after the IP address announcement will restore the V2 Paging Amplifier
to the factory default settings. See the “Restoring the Factory Default Settings”
section.
To restore the factory default settings, complete the following steps:
1. Press and hold the RTFM switch until you hear the IP address announcement. Continue holding
the RTFM switch for an additional five seconds until you hear the Paging Amplifier announce
the words, “restoring defaults” and “rebooting”.
2. Release the RTFM switch. The Paging Amplifier will be restored to the factory default settings.
Operations Guide
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CyberData Corporation
Installing the VoIP V2 Loudspeaker Amplifier 16
Loudspeaker Amplifier Setup
2.2.8 Adjust the Volume
2.2.8.1 External Volume Dial
To adjust the Loudspeaker Amplifier volume, turn the external Volume dial (Figure 2-15) on the
Loudspeaker Amplifier face.
Note
For the lineout volume, the volume is fixed and the volume control is adjusted through an
external amplifier.
Figure 2-15. External Volume Dial
External volume dial
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CyberData Corporation
Installing the VoIP V2 Loudspeaker Amplifier 17
Configure the Loudspeaker Amplifier Parameters
2.3 Configure the Loudspeaker Amplifier Parameters
To configure the Loudspeaker Amplifier online, use a standard web browser.
Configure each Loudspeaker Amplifier and verify its operation before you mount it. When you are
ready to mount a Loudspeaker Amplifier enclosure, refer to Appendix A, "Mounting the Amplifier" 
for instructions.
All Loudspeaker Amplifier are initially configured with the default IP settings indicated 
in Table 2-8.
When configuring more than one Loudspeaker Amplifier, attach the Loudspeaker Amplifiers to the
network one at a time to avoid IP address conflicts.
Table 2-8. Factory Default Settings
Parameter
Factory Default Setting
IP Addressing
DHCP
IP Addressa
10.10.10.10
Web Access Username
admin
Web Access Password
admin
Subnet Mask
a
255.0.0.0
Default Gatewaya
10.0.0.1
a. Default if there is not a DHCP server present.
Operations Guide
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CyberData Corporation
Installing the VoIP V2 Loudspeaker Amplifier 18
Configure the Loudspeaker Amplifier Parameters
2.3.1 Loudspeaker Amplifier Web Page Navigation
Table 2-9 shows the navigation buttons that you will see on every Loudspeaker Amplifier web page.
Table 2-9. V2 Paging Amplifier Web Page Navigation
Web Page Item
Description
Link to the Home page.
Link to the Update Firmware page.
2.3.2 Log in to the Configuration Home Page
1. Open your browser to the Loudspeaker Amplifier IP address.
Note
If the network does not have access to a DHCP server, the device will default to an IP
address of 10.10.10.10.
Note
Make sure that the PC is on the same IP network as the Loudspeaker Amplifier.
Note
You may also download CyberData’s VoIP Discovery Utility program which allows you to
easily find and configure the default web address of the CyberData VoIP products. 

CyberData’s VoIP Discovery Utility program is available on the VoIP V2 Loudspeaker
Amplifier product page at:
http://www.cyberdata.net/support/voip/discovery_utility.html
The Loudspeaker Amplifier ships in DHCP mode. To get to the Home page, use the discovery
utility to scan for the device on the network and open your browser from there.
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Installing the VoIP V2 Loudspeaker Amplifier 19
Configure the Loudspeaker Amplifier Parameters
2. When prompted, use the following default Web Access Username and Web Access Password
to access the Home Page (Figure 2-16):
Web Access Username: admin
Web Access Password: admin
Figure 2-16. Home Page
Note
Operations Guide
Figure 2-16 shows the factory default settings.
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CyberData Corporation
Installing the VoIP V2 Loudspeaker Amplifier 20
Configure the Loudspeaker Amplifier Parameters
3. On the Home Page, review the setup details and navigation buttons described in Table 2-10.
Table 2-10. Home Page Overview
Description
Web Page Item
Device Settings
Device Name
Shows the device name (25 character limit).
Change Username
Type in this field to change the username (25 character limit).
Change Password
Type in this field to change the password (19 character limit).
Re-enter Password
Type the password again in this field to confirm the new password
(19 character limit).
Current Settings
Serial Number
Shows the device serial number.
Mac Address
Shows the device Mac address.
Firmware Version
Shows the current firmware version.
IP Addressing
Shows the current IP addressing setting (DHCP or Static).
IP Address
Shows the current IP address.
Subnet Mask
Shows the current subnet mask address.
Default Gateway
Shows the current default gateway address.
DNS Server 1
Shows the current DNS Server 1 address.
DNS Server 2
Shows the current DNS Server 2 address.
Boot Time
Shows the boot time.
Current Time
Shows the current time.
InformaCast Server
Shows the InformaCast Server IP address.
Configuration File
Shows the configuration file.
B’casts Accepted
Shows the number of B’casts accepted.
B’casts Rejected
Shows the number of B’casts rejected.
B’casts Rejected
Shows the number of active B’casts.
RTP Packets Rx’d
Shows the number of RTP packets Rx’d.
Miscellaneous Settings
Two Speakers Connected
Select either Yes or No to indicate whether you have two speakers
connected.
Beep on Initialization
Select either Yes or No to indicate if you want to hear a beep when
the unit is powered up.
Click the Save button to save your configuration settings.
Note: You need to reboot for changes to take effect.
Click on the Reboot button to reboot the system.
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Installing the VoIP V2 Loudspeaker Amplifier 21
Configure the Loudspeaker Amplifier Parameters
2.3.3 Upgrade the Firmware and Reboot the Loudspeaker Amplifier
To upload the Loudspeaker Amplifier firmware from your PC:
1. Set up a TFTP server.
If you do not already have a TFTP server running on your network, see Appendix B, "Setting up
a TFTP Server".
2. Retrieve the latest Loudspeaker Amplifier firmware from the VoIP V2 Loudspeaker Amplifier
Downloads page at:
http://www.cyberdata.net/products/voip/digitalanalog/singlewireloudspeakerampv2/downloads.html
3. Unzip the Loudspeaker Amplifier version file. This file may contain the following:
•
Firmware file
•
Release notes
4. Copy the firmware files to be upgraded to the appropriate TFTP server directory:
•
c:\tftp-root\for Windows
•
/tftpboot/for Linux
5. Log in to the Loudspeaker Amplifier home page as instructed in Section 2.3.2, "Log in to the
Configuration Home Page".
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Installing the VoIP V2 Loudspeaker Amplifier 22
Configure the Loudspeaker Amplifier Parameters
6. Click the Update Firmware button to open the Upgrade Firmware page. See Figure 2-17.
Figure 2-17. Firmware Upgrade Page
Note
Figure 2-17 shows the factory default settings.
7. Enter the IP address of your TFTP server into the TFTP Server IP parameter field.
8. Enter the firmware filename of the file to be uploaded into the New Filename parameter field.
For example, kernel filename 100-uImage-pagingamp.bin.
9. Click Upload File.
Note
Operations Guide
This starts the upload process. Once the Loudspeaker Amplifier has uploaded the file, the
Uploading Firmware countdown page appears, indicating that the firmware is being
written to flash. The Loudspeaker Amplifier will automatically reboot when the upload is
complete. When the countdown finishes, the Upgrade Firmware page will refresh. The
uploaded firmware filename should be displayed in the system configuration (indicating
successful upload and reboot).
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Configure the Loudspeaker Amplifier Parameters
Table 2-11 shows the web page items on the Upgrade Firmware page.
Table 2-11. Firmware Upgrade Parameters
Web Page Item
Description
Firmware Version
Shows the current firmware version.
TFTP Server IP address
Enter the IP address of your TFTP server into the TFTP
Server IP parameter field (15 character limit).
New Filename
Use this field to enter the new file name for the firmware
file that you are uploading (25 character limit).
Click on the Submit button to automatically upload the
selected firmware and reboot the system.
Click on the Reboot button to reboot the system.
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Installing the VoIP V2 Loudspeaker Amplifier 24
Configure the Loudspeaker Amplifier Parameters
2.3.4 Reboot the Loudspeaker Amplifier
To reboot a Loudspeaker Amplifier, log in to the web page as instructed in Section 2.3.2, "Log in to
the Configuration Home Page".
1. Click Update Firmware to open the Upgrade Firmware page (Figure 2-18).
Figure 2-18. Reboot System Section
Reboot
2. Click Reboot. A normal restart will occur and you will see the following Reboot page.
Figure 2-19. Reboot Page
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Identifying and Testing a Loudspeaker Amplifier when Using InformaCast 4.0 or Later
2.4 Identifying and Testing a Loudspeaker Amplifier when
Using InformaCast 4.0 or Later
This section describes the basic process for identifying and testing the CyberData Loudspeaker
Amplifier when using Singlewire's InformaCast software version 4.0 or later.
Note
If you have questions or need help, please consult your InformaCast documentation and or
contact the CyberData support team.
Note
CyberData's support is limited to IP endpoint functionality when used with an InformaCast
system.
To add the Loudspeaker Amplifier to the InformaCast server:
1. Click Edit IP Speakers on the Main Screen of the Singlewire Informacast Server Web
Interface.
Figure 2-20. Main Screen of the Singlewire InformaCast Server Web Interface
Edit IP Speakers
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Identifying and Testing a Loudspeaker Amplifier when Using InformaCast 4.0 or Later
2. On the IP Speaker Configuration page, InformaCast will indicate that it has detected new
units. Click View.
Figure 2-21. IP Amplifier Configuration Page
View
InformaCast has detected new Speakers.
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Installing the VoIP V2 Loudspeaker Amplifier 27
Identifying and Testing a Loudspeaker Amplifier when Using InformaCast 4.0 or Later
3. The IP Speaker Configuration page will show four newly detected units. Click Test.
Figure 2-22. IP Speaker Configuration Page
Test
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Identifying and Testing a Loudspeaker Amplifier when Using InformaCast 4.0 or Later
4. On the Test IP Speaker page, Enter a number into the Test duration field.
5. Click Test.
6. You will hear a tone from the unit being testing.
7. After the test, click Cancel to return to the IP Configuration page.
Figure 2-23. Test IP Speaker Page
Test duration
View Speaker’s Status Page
Note
Cancel
Test
When viewing the unit's status page via Informacast, Informacast links to the wrong port
and path.
Informacast expects our unit's status page to be at:
http://<ipaddr>:10004/status.
The status page is actually at:
http://<ipaddr>/ (port 80)
Therefore, if a user clicks the link to view the status page and is directed to:
http://10.10.10.10:1004/status
The user will need to edit the url in the address bar to:
http://10.10.10.10/
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Installing the VoIP V2 Loudspeaker Amplifier 29
Identifying and Testing a Loudspeaker Amplifier when Using InformaCast 4.0 or Later
8. On the IP Speaker Configuration page, Click Add to add a Loudspeaker Amplifier to the
InformaCast server.
Figure 2-24. IP Configuration Page
Add
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Installing the VoIP V2 Loudspeaker Amplifier 30
Identifying and Testing a Loudspeaker Amplifier when Using InformaCast 4.0 or Later
9. On the Add IP Speaker page, Fill out appropriate fields and click Add.
Figure 2-25. Add IP Speaker Page
Add
Your unit is now registered to the InformaCast server. You now can configure this device as part of
the InformaCast system setup as required.
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Appendix A: Mounting the Amplifier
A.1 Mount the Loudspeaker Amplifier
Before you mount the enclosure, make sure that you have received all of the parts for each
enclosure. Refer to Table A-12.
Table A-12. Wall Mounting Components (Part of the Accessory Kit)
Operations Guide
Quantity
Part Name
3
#6 Plastic Ribbed Anchors
3
#6 Sheet Metal Screws
Illustration
Note
The Loudspeaker Amplifier was designed for indoor use. Mounting it on the external part
of a building will require additional hardware for weatherproofing, cabling access, and
lightning suppression. Consult a certified electrician for details.
Note
For mounting, use the three #6 SHEET METAL SCREWS to secure the enclosure.
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Mount the Loudspeaker Amplifier
A.1.1 Mounting the Enclosure
To mount the enclosure:
1. Prepare holes for the screws.
2. Plug in the power adapter and use the green Power light to verify that the power is on.
3. Plug the Ethernet cable into the Loudspeaker Amplifier. The yellow Link light verifies the
network connection.
4. For wall mounting, use the three #6 x 1-1/4-inch Pan Head Phillip screws to secure the speaker.
See Figure A-1.
Figure A-1. Mounting the Enclosure
071057A
531032
#6 PLASTIC ANCHOR (3x)
151014
#6x1 1/4" PAN HEAD
PHILLIP SCREW (3x)
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Appendix B: Setting up a TFTP Server
B.1 Set up a TFTP Server
Upgrading the VoIP V2 Loudspeaker Amplifier firmware requires a TFTP server on which you
access the Web interface where you can upload the firmware files.
B.1.1 In a LINUX Environment
To set up a TFTP server on LINUX:
1. Create a directory dedicated to the TFTP server, and move the files to be uploaded to that
directory.
2. Run the following command where /tftpboot/ is the path to the directory you created in
Step 1: the directory that contains the files to be uploaded. For example:
in.tftpd -l -s /tftpboot/your_directory_name
B.1.2 In a Windows Environment
You can find several options online for setting up a Windows TFTP server. This example explains
how to use the Solarwinds freeware TFTP server, which you can download at:
http://www.cyberdata.net/support/voip/solarwinds.html
To set up a TFTP server on Windows:
1. Install and start the software.
2. Select File/Configure/Security tab/Transmit Only.
3. Make a note of the default directory name, and then move the firmware files to be uploaded to
that directory.
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Appendix C: Troubleshooting/Technical
Support
C.1 Frequently Asked Questions (FAQ)
To see a list of frequently asked questions for your product, do the following:
1. Go to the following URL:
http://www.cyberdata.net/products/voip/digitalanalog/singlewireloudspeakerampv2/faqs.html
2. Go to the support page for your product, and click on the FAQs tab.
C.2 Documentation
The documentation for this product is released in an English language version only. You can
download PDF copies of CyberData product documentation by doing the following:
1. Go to the following URL:
http://www.cyberdata.net/products/voip/digitalanalog/singlewireloudspeakerampv2/docs.html
2. Go to the support page for your product, and click on the Documentation tab.
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Contact Information
C.3 Contact Information
Contact
CyberData Corporation
3 Justin Court
Monterey, CA 93940 USA
www.CyberData.net
Phone: 800-CYBERDATA (800-292-3732)
Fax: 831-373-4193
Sales
Sales 831-373-2601 Extension 334
Technical 
Support
The fastest way to get technical support for your VoIP product is to submit a VoIP Technical
Support form at the following website:
http://www.cyberdata.net/support/contactsupportvoip.php
The Support Form initiates a ticket which CyberData uses for tracking customer requests. Most
importantly, the Support Form tells us which PBX system and software version that you are
using, the make and model of the switch, and other important information. This information is
essential for troubleshooting. Please also include as much detail as possible in the Comments
section of the Support Form.
Phone: (831) 373-2601, Ext. 333
Email: [email protected]
Returned
Materials
Authorization
To return the product, contact the Returned Materials Authorization (RMA) department:
Phone: 831-373-2601, Extension 136
Email: [email protected]
When returning a product to CyberData, an approved CyberData RMA number must be printed
on the outside of the original shipping package. Also, RMA numbers require an active VoIP
Technical Support ticket number. A product will not be accepted for return without an approved
RMA number. Send the product, in its original package, to the following address:
CyberData Corporation
3 Justin Court 
Monterey, CA 93940 
Attention: RMA "your RMA number"
RMA Status Form If you need to inquire about the repair status of your product(s), please use the CyberData RMA
Status form at the following web address:
http://www.cyberdata.net/support/rmastatus.html
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Warranty
C.4 Warranty
CyberData warrants its product against defects in material or workmanship for a period of two
years from the date of purchase. Should the product fail Within Warranty, CyberData will repair
or replace the product free of charge. This warranty includes all parts and labor.
Should the product fail Out of the Warranty period, a flat rate repair charge of one half of the
purchase price of the product will be assessed. Repairs that are Within Warranty period but are
damaged by improper installation, modification, or abuse are deemed Out of Warranty and will
be charged at the Out of Warranty rate. A device is deemed Out of Warranty when its purchase
date is longer than two years or when the device has been damaged due to human error during
installation, modification, or abuse. A replacement unit will be offered at full cost if the device
cannot be repaired.
End of Life Devices out of warranty are included under this policy. However, End of Life
devices are not eligible for our Spare in the Air program. End of Life devices are devices that
are no longer produced or sold. Therefore, we cannot offer a Spare in the Air replacement.
Technical support is still available for these devices. However, no firmware revisions or updates
will be scheduled. If an End of Life device cannot be repaired, a replacement of a current
version of the device may be offered at MSRP.
Products shipped to CyberData, both within and out of warranty, are shipped at the expense of
the customer. CyberData will pay return shipping charges for repaired products.
CyberData shall not under any circumstances be liable to any person for any special, incidental,
indirect or consequential damages, including without limitation, damages resulting from use or
malfunction of the products, loss of profits or revenues or costs of replacement goods, even if
CyberData is informed in advance of the possibility of such damages.
C.4.1 Warranty & RMA Returns within the United States
If service is required, you must contact CyberData Technical Support prior to returning any
products to CyberData. Our Technical Support staff will determine if your product should be
returned to us for further inspection. If Technical Support determines that your product needs to
be returned to CyberData, an RMA number will be issued to you at this point.
Your issued RMA number must be printed on the outside of the shipping box. No product will be
accepted for return without an approved RMA number. The product in its original package
should be sent to the following address:
CyberData Corporation
3 Justin Court.
Monterey, CA 93940
Attn: RMA "xxxxxx"
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Warranty
C.4.2 Warranty & RMA Returns outside of the United States
If you purchased your equipment through an authorized international distributor or reseller,
please contact them directly for product repairs.
C.4.3 Spare in the Air Policy
CyberData now offers a Spare in the Air no wait policy for warranty returns within the United
States and Canada. More information about the Spare in the Air policy is available at the
following web address:
http://www.cyberdata.net/support/warranty/spareintheair.html
C.4.4 Return and Restocking Policy
For our authorized distributors and resellers, please refer to your CyberData Service
Agreement for information on our return guidelines and procedures.
For End Users, please contact the company that you purchased your equipment from for their
return policy.
C.4.5 Warranty and RMA Returns Page
The most recent warranty and RMA information is available at the CyberData Warranty and
RMA Returns Page at the following web address:
http://www.cyberdata.net/support/warranty/index.html
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Index
Symbols
D
#6 sheet metal screws 31
default
gateway 6, 17
IP address 6, 17
subnet mask 6, 17
username and password 6, 17
web login username and password 19
default gateway 6, 17
default IP settings 17
default login address 18
DHCP Client 3
discovery utility program 18
Numerics
1 speaker configuration 9, 10
16 gauge wire 9, 10
2 speaker configuration 10
802.3af compliance switch 9, 10
802.3af mode 9, 10
802.3af power injector (low power mode) 9, 10
802.3at mode 10
E
A
enclosure, mounting 31
accessory kit 5
activity LED 14
address, configuration login 18
amplified outputs 9, 10
high power mode 10
how to use and connect 9
low power mode 9
announcing an IP address 15
audio encodings 3
F
factory defaults 7, 15
firmware
where to get the latest firmware 21
firmware upgrade parameters 23
firmware upgrades 33
C
H
components 8
configurable parameters 20
configuration
default IP settings 17
using Web interface 17
configuration home page 19
configuration page
configurable parameters 20
connecting the amplified outputs 9
connections 8
connections inside of the NEMA box 8
contact information 35
contact information for CyberData 35
CyberData contact information 35
CyberData support limited to IP endpoint
functionality 25
hazard levels 5
high power mode (amplified outputs) 10
home page 19
http web-based configuration 3
Operations Guide
I
identifying the speaker (when using InformaCast 4.0) 25
identifying your product 1
illustration of amplifier mounting process 31
InformaCast
Add IP Speaker Page 30
IP Speaker Configuration page 26
Test IP Speaker Page 28
testing and identifying a Singlewire-enabled ceiling
speaker 25
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Informacast linking to the wrong port and path 28
InformaCast needs to be 4.0 or higher 1
installation 2
IP address 6, 17, 23
IP addressing
default
IP addressing setting 6, 17
power, connecting to loudspeaker amplifier 9
product
configuring 17
mounting 31
parts list 5
product features 3
product overview
product features 3
product specifications 4
supported protocols 3
typical system installation 2
product specifications 4
protocols supported 3
L
LEDs 14
link LED 14
Linux, setting up a TFTP server on 33
log in address 18
loudspeaker, cabling/wiring 13
loudspeaker, connecting 9
loudspeaker, type 13
low power mode (amplified outputs) 9
R
M
maximum distance between speakers 10
maximum wire length for single speaker configuration 9
maximum wire length for two speaker configuration 10
mounting an amplifier 31
reboot 23, 24
reset test function management switch 15
resetting the IP address to the default 31
restoring the factory defaults 7, 15
return and restocking policy 37
RMA returned materials authorization 35
RMA status 35
RTFM switch 7, 15
RTP/AVP 3
S
N
safety instructions 4
sales 35
service 35
setting up a TFTP server 33
Singlewire Informacast Server Web Interface 25
Spare in the Air Policy 37
speaker configuration 9, 10
speaker configuration for two speakers 10
standard 1 speaker configuration 9, 10
status LED 14
subnet mask 6, 17
supported protocols 3
navigation (web page) 18
navigation table 18
NEMA box components 8
network link activity, verifying 14
O
one speaker configuration 9, 10
operating temperature 4
optional two speaker configuration 10
T
P
tech support 35
technical support, contact information 35
testing the speaker (when using InformaCast 4.0) 25
TFTP server 3, 33
two speaker configuration 10
packet time 3
parts list 5
password
login 19
restoring the default 6, 17
power LED 14
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U
username
default for web configuration access 19
restoring the default 6, 17
using the amplified outputs 9
V
verifying
network link and activity 14
power on 14
volume 16
volume dial 16
W
warranty 36
warranty & RMA returns outside of the United States 37
warranty and RMA returns page 37
warranty policy at CyberData 36
web access password 6, 17
web access username 6, 17
web configuration log in address 18
web page
navigation 18
web page navigation 18
web-based paging amplifier configuration 17
Windows, setting up a TFTP server on 33
wire gauge 9, 10
wire length for single speaker configuration 9
wire length going to wire nuts for two speaker
configuration 10
wire nuts to connect wire 10
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