HELLO

Telecom R1 Mobile Phone

User Manual

Copyright © 20. All rights reserved.

No part of this publication may be excerpted, reproduced, translated or utilized in any form or by any means, electronic or mechanical, including photocopying and microfilm, without the prior written permission of ZTE Corporation.

The manual is published by ZTE Corporation. We reserve the right to make modifications on print errors or update specifications without prior notice.

Version .0 October 20

Warnings and Safety Notices

Please read all the safety notices before using this device.

Do not use the phone near fuel or chemicals or in any prescribed area such as service stations and refineries.

Do not transport or store flammable gas, liquid or explosives in the same compartment of your vehicle as your mobile phone and accessories.

Limitation of Liability

ZTE shall not be liable for any loss of profits or indirect, special, incidental or consequential damages resulting from or arising out of or in connection with using this product, whether or not ZTE had been advised, knew or should have known the possibility of such damages. The user should refer to the enclosed warranty card for full warranty and service information.

Declaration of Conformity - SAR (Specific Absorption Rate)

We declare that the product(s) detailed in this manual, and in combination with our accessories, conform with the essential requirements of The Radio Communications Standard (Electro-magnetic Radiation Human Exposure) 2003 and the

Australian Communications and Media Authority Section 376 of the Telecommunications Act 997. The highest SAR value recorded is .67 W/Kg at GSM 900

MHz.

N4945 / Z96.

2

Contents

RF Safety Information.................................................................................5

Handset Overview ......................................................................................6

Information Bar Icons .................................................................................8

Menu Quick Reference Guide.....................................................................9

1 Getting Started ..................................................................................11

. Insert the (U)SIM Card ...........................................................................................

.2 Insert the battery ....................................................................................................3

.3 Switch the phone On or Off ................................................................................4

.4 Charge your phone ................................................................................................4

.5 Tips to maximise battery life ..............................................................................5

.6 How do I set the time and date? .......................................................................6

.7 How to make a voice call .....................................................................................6

.8 How to answer an incoming call .......................................................................6

.9 How to navigate the Menu .................................................................................7

.0 How to change your Ringtone ..........................................................................7

. How to configure Shortcuts ...............................................................................8

.2 How to send a Text Message (SMS) ..................................................................8

.3 Call Features Summary .........................................................................................9

2 Contacts ............................................................................................22

3 Messages and Emails ........................................................................25

3. How to send a Text Message (SMS) ..................................................................25

3

3.2 How to view a received Text Message (SMS) ................................................26

3.3 How to use Predictive Text ..................................................................................26

3.4 How to add words to the built-in Dictionary (My Words) ........................28

3.5 Special Characters and SMS Message Length..............................................28

3.6 How to send a Multimedia Message (MMS) .................................................29

3.7 How to receive a Multimedia Message (MMS) .............................................30

3.8 WAP Push Messages ..............................................................................................30

3.9 Message Settings....................................................................................................30

3.0 How to send an Email ...........................................................................................3

3. How to retrieve an Email ......................................................................................32

3.2 How to set up automatic Email Retrieval .......................................................32

3.3 What are User Folders? .........................................................................................33

3.4 How to create a new Mailbox ............................................................................33

4 Handset Features & Applications .....................................................35

5 Installing the Join Me Computer suite .............................................41

6 Troubleshooting, Technical and Warranty Information .................42

6. Troubleshooting and FAQ’s .................................................................................42

6.2 Error Messages ........................................................................................................46

6.3 Technical Parameters ............................................................................................47

6.4 Support Information .............................................................................................48

6.5 Warranty Information ...........................................................................................48

4

RF Safety Information

The handset has an internal antenna located at the top of the phone. For optimum performance with minimum power consumption do not cover the antenna area with your hand. Hold the handset between thumb and finger in the middle of the device. Covering the antenna affects call quality, may cause the handset to operate at higher power level than needed, and may shorten talk and idle times.

Radio Frequency Energy

The handset is a low-power radio transmitter and receiver. When switched on it intermittently transmits radio frequency (RF) energy (radio waves). The transmit power level is optimized for best performance and automatically reduces when there is good quality reception. Maximum power is only used at the edge of network coverage so under most circumstances the power output is very low. Under poor network conditions the phone transmits at a higher power, may get hot and have a significantly shorter battery life.

5

Handset Overview

Display

Left & Right Soft Keys

Performs the function shown on the display

Call Key

Call a number, answer a call, show Call History

Speaker key

* Key

Access text symbols.

Insert a Pause or Wait command.

Earpiece

6

Power / End Key

Hold down to power On or Off.

Press to End a call.

C Key

Step back in menus.

Clear text.

Camera key

# Key

Switch to Meeting Mode

Change text modes

Handset Overview

Side View Home Screen

Signal bars

Volume Up &

Down

Power, USB and Headset port

Battery level

Left soft key for Contacts

OK key for

Main Menu

Right soft key for TWorld

7

Information Bar Icons

3G Signal Strength

GSM Signal Strength

New SMS Message

Message Memory is Full

New MMS Message

CTM

New E-mail

Headset and Vibrate Mode

New Wap Push Message

Headset Mode

8

Battery Level Indicator

Alarm is set

Missed Call

Missed Video Call

Bluetooth ON

Silent Mode

Vibrate mode enabled

Call Forward is Active

Data channel available (GPRS)

Data channel active (PDP)

Roaming

Menu Quick Reference Guide

9

Menu Quick Reference Guide Continued…

0

1 Getting Started

1.1 Insert the (U)SIM Card

The (U)SIM card (UMTS Subscriber Interface Module) is the small plastic smartcard with gold contacts. It holds account and contact information and can be used to store text messages. It can be moved between different phones if required.

Open the back cover using the thumb notch at the base of the handset:

Insert the (U)SIM card

Insert the (U)SIM card as shown with the gold contacts facing down . Carefully slide it under the bar observing the correct orientation.

If your handset displays:

Enter Handset unlock code

Enter (U)SIM PIN Code

No (U)SIM detected

Enter PUK code

The default code is 0000

Enter the PIN supplied with your (U)SIM card

Check the (U)SIM is inserted correctly.

Contact your Service Provider

2

1.2 Insert the battery

. Insert the battery with the contacts located against the gold springs.

2. Press the battery down flush into the case

3. Line the battery cover up correctly and push gently to close.

3

1.3 Switch the phone On or Off

Press and hold the red key for two seconds to switch the phone ON or OFF .

The home screen will be displayed after a few moments.

1.4 Charge your phone

• Only use the AC charger and USB lead supplied.

• Insert the charger lead carefully. Check the plug and socket are aligned.

• Do NOT use excessive force which may damage the USB port.

• Be careful to avoid tripping or pulling on the lead whilst it is plugged in.

• Damage to the USB port is NOT covered by warranty.

• The phone can also be charged by connecting it to a computer using the USB lead supplied.

• The phone can be charged in the ON or

OFF state

• If the phone is off after charging press

4

End Key to switch it back on.

1.5 Tips to maximise battery life

• Do not leave the battery in a discharged state. Charge the battery promptly when flat.

• If the battery is in a deep discharge state it can take up to 30 minutes to start charging. Leave it on charge to recover the battery.

• Keep your handset and battery cool. High temperatures degrade the battery more quickly. The battery will not charge when over 45°C

• Normal charge time is 3-4 hours. Do not leave on charge for more than 24hrs.

• After 2-3 charge / discharge cycles the battery life will improve. From then on use top up charging to recharge frequently and always charge promptly when flat.

• When not using the phone for long periods charge to approx 40% and remove the battery.

• With poor network conditions (less than 2 bars) battery life is reduced.

• Turn off Bluetooth when not in use to extend battery life.

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1.6 How do I set the time and date?

• The time and date is set automatically from the network. It takes a few seconds to update when the phone is first switched on.

• Select 2 or 24 hr by going to Menu > Settings > Handset > Network time

• To manually set the time go to Menu > Settings > Handset > Time and Date

1.7 How to make a voice call

• Enter the number on the keypad and press the green call.

key to make the

• Press OK or the Speaker button to activate Speaker (Handsfree) mode

• Press the red key to end the call.

1.8 How to answer an incoming call

• Press the green key or OK to answer the call, OK or Speaker button to activate Speaker (Handsfree) mode.

• Press the red key or Reject to end the call.

If Voicemail is active pressing Reject forwards the call to Voicemail .

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1.9 How to navigate the Menu

From the Home Screen press OK to access the Main Menu . Use the Arrow Keys to move the cursor or press the corresponding number key as shown on the grid below. Eg Menu > 5 = Messages

The icons are described at the bottom of the screen.

Icon description

1.10 How to change your Ringtone

From the home screen press Menu > Settings > arrow right to Profiles > Edit >

Voicecall ringtone > OK > OK > OK to get to the Ring folder, then select from the available list.

QUICK TIP: Enable Vibrate mode by selecting Ringing type from the Profiles menu

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1.11 How to configure Shortcuts

From the home screen the Arrow Keys launch the default Shortcuts as shown:

TWorld

Messages File Manager

Calls

You can change the shortcuts to suit your own preferences by going to:

Menu > Settings > arrow right u to Handset > Shortcut keys

1.12 How to send a Text Message (SMS)

• Press the Left Arrow t for Messages

• Press OK for New message . Press OK for Text message

• Enter the phone number directly or press OK to select from Contacts (Add)

• Select the Contact then press OK for Done . Or select multiple contacts using the mark button. The Contact number is displayed, press OK

• Press the Down Arrow q once to move the cursor into the text field

• Type the message using the letter keys on the keypad (see Chapter 3 on Texting)

• Press the OK to send the message.

8

1.13 Call Features Summary

Many additional call features are supported. Please check the table below:

Function Description Menu Selection

Call a Contact

Call Barring

Call Divert

Call Waiting

Access your Contacts list and dial directly from your chosen Contact.

Restrict various categories of incoming or outgoing calls.

Divert incoming calls to another number.

Left Soft Key > Scroll up or down to chose a Contact > Call Key

Menu > Settings > arrow right to

Call > Call barring

Menu > Settings > arrow right to

Call > Call divert

If you are already on the phone you hear pips to indicate another incoming call. Press Options to switch between the two callers.

Menu > Settings > arrow right to

Call > Call waiting

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Function

Last number redial

Missed Calls

Alert

Open flip to answer

Set Speed Dial

Description Menu Selection

Press the Green Call Key to bring up the Call History list.

Press again to dial the first number in the list.

Call Key , Call Key

Hear an alert tone at your specified interval to remind you of a missed call.

Menu > Settings > arrow right to

Handset > Missed calls alert

Enable opening the flip to answer for an incoming call.

Set your Contacts to be called directly from the idle screen.

Menu > Settings > arrow right to

Call > Open flip to answer

Menu > Contacts > Select the

Contact > Options > Scroll down >

Speed Dial

Press the Speaker button during a call.

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Function

Volume

Description Menu Selection

Speed Dial Call

Press and hold the corresponding key on the number pad to quickly call a Speed Dial Contact.

Voice Call

From the idle screen press and hold a number key.

Enter the number, press the

Green key to originate a call.

Enter the number

Press

.

to End the call.

Use the side volume keys to adjust the volume during a call

During a call press the side keys for

Volume

2

2 Contacts

There are some numbers that you may want to call again and again so it makes sense to add these to your Contacts. You can then access these numbers quickly and easily and add special features such as Speed Dialling a dedicated Ringtone and a Photo.

Function

Add a Contact from a received call

Add a Contact from an SMS

Description Menu Selection

Access your All Calls list and create a new Contact from an incoming call record

Press the Call Key > Select the call record > Press the Right Soft

Key to Save.

Go to your Inbox and select the required SMS.

Highlight the embedded number or object then select ‘Use highlighted object’ from the Options menu

Menu > Messages > Inbox > OK to view the SMS > Options > Use highlighted item > New contact.

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Copy Contacts from a (U)SIM card

Function

Enter a new

Contact

Description

Insert the (U)SIM card.

Copy Contacts from the

(U)SIM into the handset.

Menu Selection

Press the Left Soft Key for Contacts

> Right Arrow for (U)SIM > Options

> Copy > Copy all > OK > Yes

Enter the number on the keypad and press the left soft key to Save

Number Entry > Left Soft Key

(Save)> Follow the prompts

Insert a Pause or

Wait character while dialling

‘P’ inserts a 3 seconds delay.

‘W’ waits indefinitely until you enter the next character.

Used to dial internal extension numbers or for phone banking type applications.

When dialling manually press the * key three times for a Pause or four times for a Wait. ‘P’ and ‘W’ can also be saved in Contact numbers.

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Function

Search your

Contacts

Set a unique

Ringtone or image to a Contact

Description

Search Contacts to find a particular person. Scroll or use the letters on the number pad e.g. press 5 for ‘J’

Add a dedicated image and a ringtone to a Contact. The Contact must be stored in the handset memory (see Copy Contacts from (U)SIM above)

Menu Selection

Press the Left Soft Key for Contacts

> Scroll down or press a letter key to search

Menu > Contacts > Select the

Contact (stored on the handset) >

View > Edit > Options > Add ring and photo > Add > Navigate to the folder > Save > Save.

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3 Messages and Emails

3.1 How to send a Text Message (SMS)

Press the Left Arrow Key as a shortcut to Messages or

Menu > Messages > New message > Text message

• Press the OK Key to Add a Contact or enter the number manually.

• Scroll to the chosen contact and press OK twice (once to select and once to confirm)

• Multiple contacts can be selected using the Mark key.

• Press the Down Arrow to move into the text field

• The default text mode is abc indicated by abc in the top right corner of the display

• Enter text by pressing the corresponding multi tap keys for each letter. Press the key once for the st letter shown on the keys, twice for the 2nd letter etc.

• Press the # key to toggle between 123, En (Predictive text), ABC, abc text modes.

• When completed press the OK Key to Send the message.

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3.2 How to view a received Text Message (SMS)

• The envelope icon on the information bar indicates a new SMS message. The message alert tone and vibrate activate depending on the current profile setting. Press OK to view.

• The envelope icon will clear once all unread messages have been viewed.

• Navigate to the Inbox ( Menu > Messages > Inbox > OK ) to view received messages. Scroll to the desired message and press OK to View.

3.3 How to use Predictive Text

Predictive text allows words to be entered more efficiently using a single keypress for each letter, as opposed to multiple keypresses in multi-tap text mode.

Compare how to write the word ‘the’:

Traditional multi-tap text mode (ABC, abc) Predictive Text Mode (En)

Press 8 (tuv) once to select ‘t’

Press 4 (ghi) twice to select ‘h’

Press 3 (def) twice to select ‘e’

Press 8 once for ‘t’

Press 4 once for ‘h’

Press 3 once for ‘e’

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• The default text mode is abc indicated in the top right corner of the display.

• Press the # key to toggle between different modes En, ABC, abc and 123

• If you change the default mode the handset will remember your last setting.

• Predictive text uses a built-in dictionary to match words from the letters pressed.

• When a word is highlighted press the # ke y to raise the case.

Eg . dave > Dave

> DAVE

• Use the pq keys to choose from available words and press OK to confirm or choose Spell Word?

to insert a new word and save to My Words . Unknown words default to Spell Word?

• In Multi-tap modes (ABC, abc) if the next letter is on the same key, wait until the cursor appears or press the Right arrow u to move the cursor.

• To insert a space press the 0 key. To delete letters press the C key.

• Press the 1 key for common punctuation marks. Press the * key for special characters.

• ABC, abc are multi-tap modes. Press the key once for the st letter, twice for the 2nd letter etc.

• In text input screens (eg SMS, MMS and Email) press Options to add words to the built-in Dictionary which is called My Words.

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3.4 How to add words to the built-in Dictionary (My Words)

• From predictive text mode enter words directly by choosing Spell Word?

• From the text entry screen press the Options key and select My Words

• The first time you use My Words press OK to Add a new word

• Type the new word using the ABC, abc or 123 modes then press OK to Save it

• In My Words you can press the Options key to Edit, Delete or Delete all words.

3.5 Special Characters and SMS Message Length

Number of characters SMS Message count

A single SMS message is limited to 60 characters. If you exceed 60 characters the message is sent as multiple messages and you are charged for each message sent.

28

€ \ [ ] { }

…

Each one of these symbols uses 2 standard SMS characters.

This symbol is not part of the standard SMS character set. When this symbol is used the entire message is converted to Unicode. The maximum number of Unicode characters per SMS is 70.

3.6 How to send a Multimedia Message (MMS)

Use a Multimedia Message to send Image, Audio or video files.

You can also send an MMS directly to an Email address.

Menu > Messages > New message > Multimedia message

• Enter the number, email or press OK for Contacts

• Press the down arrow q to enter the subject field

• Press the down arrow q to enter the main message

• From the text area press OK to Insert an Image , Audio or Video file

• Browse the folders to select the required file. Press OK

• When finished press the Left Soft Key > Options

>Send

QUICK TIP

To add more than one file of the same type, select Options to add new page.

29

3.7 How to receive a Multimedia Message (MMS)

Menu > Messages > Inbox

• When receiving an MMS you get a standard message alert.

Press OK to

View.

• Press Retrieve to download the message attachment.

• When the attachment has downloaded press the Left Soft Key for Options.

• Choose Use Highlighted Item to Save the file into File Manager

3.8 WAP Push Messages

Menu > Messages > Settings > MMS Settings > Push Message – Accept or Reject

A WAP push message is a formatted SMS that displays a message to the user, giving the option of connecting directly to a website using the browser.

• WAP Push Messages are indicated by the icon on the top bar

• Use the Browser to view Push Messages. Set to Reject to disable Push Messages.

3.9 Message Settings

Message settings are preset for your carrier:

Menu > Messages > Settings > SMS Settings or

Menu > Messages > Settings > MMS Settings

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3.10 How to send an Email

Menu > Messages > tab right to Email > Settings > Mailbox Settings > Edit

• The default Email client is configured for Telecom

• Add your username, password and My Email address

• The username and email address should be the full address: [email protected]

• See How to Create a new Mailbox to Add alternate providers (e.g. internet based mail)

Sending an Email

Menu > Messages > arrow right u to Email > New Email

• Enter the sender address e.g. [email protected]

• Press the down arrow to access the Copy To Field

• Press the down arrow to access the Subject Field

• Press the down arrow to enter the Text Field

• Press OK to Insert attachments if required

• Browse to the folder to add the attachment

• When finished press Left Soft Key > Options > Send

3

3.11 How to retrieve an Email

Configure the Email Client with your personal settings to enable Emails.

Menu > Messages > arrow right u to Email > Settings > Mailbox Settings >

Edit

• The default Email client is configured for your service provider

• Add your username, password and My Email address

• The username should be the full address: [email protected]

• It is possible to Add other providers under Mailbox Settings

• Configure the POP Server details, SSL settings, IP Address etc. by reference to the other provider.

• Menu > Messages > arrow right u to Email > Inbox > Options > Retrieve

• New Email messages are delivered to the handset

3.12 How to set up automatic Email Retrieval

Menu > Messages > arrow right u to Email > Settings > Automatic Retrieval

Set your required polling time interval to check the server for new Email messages.

32

3.13 What are User Folders?

User folders can be used to file your incoming SMS, MMS and Email messages

• Menu > Messages or Email > Inbox > Options > Move to user folders

• Menu > Messages or Email > User folders to view the contents

• Rename your folders if required e.g. Work, Personal etc.

3.14 How to create a new Mailbox

Create a new Mailbox to set up alternate Email providers:

Menu > Messages > Email > Scroll down to Settings > Mailbox Settings >

Add

Complete all the required fields for your service provider, example shown is for

Gmail:

The fields in bold should not be changed as they are linked to your phone service provider.

33

Mailbox name Google

Username [email protected]

xxxxxxxx Password

My Email address [email protected]

Display name John

Outgoing server send.xtra.co.nz

SMTP Username

SMTP Password

Automatic signature

Signature

Mail type

Incoming server

Optional

Optional

POP3 pop.gmail.com

Outgoing port 25

SSL Type SSL (Receive Only)

Incoming port

Mail to retrieve

Save to server

APN

995

Header or All

Save

SMTP Authentication

OFF

APNWap

Consult your email provider for these settings and make sure everything is set correctly.

34

4 Handset Features & Applications

Function

Alarm

Description

Set and edit Alarm

Backlight Set the backlight timers

Brightness Change the display brightness

Menu Selection

Menu > Tools > Alarm > Add (or

View)

Menu > Settings > Backlight timers

Menu > Settings > Display Brightness

Bluetooth

Switch on, Search and Connect to compatible devices nearby. Used for File transfer, wireless headsets and car kits

Menu > Tools > Bluetooth >

Bluetooth manager

Calculator Apply basic maths calculations Menu > Tools > Calculator

Calendar View and set calendar events Menu > Tools > Calendar > Add

35

Function

Call Logs

Camera

CTM

Description

View all your incoming and outgoing calls history

Press the Camera Key

Menu Selection

Menu > Calls

Shortcut : Press the Call Key

Menu > Multimedia > Camera

Cellular Text Modem to use a TTY device for people with impaired sight or hearing

Menu > Settings > arrow right to

Handset > CTM

Currency

Conversion

Access the Currency Converter function

File Manager

Games &

Apps

Access and manage your files

Access the Games and Applications area.

Greeting Displayed during start up

Keypad

Light

Set the Keypad Backlighting

Menu > Tools > Currency Conversion

Menu > File Manager

Menu > Tools > Games & Apps

Menu > Settings > Greeting

Menu > Settings > Keypad Backlighting

36

Function

Keypad sounds

Keypad

Volume

Meeting

Mode

Message

Tone

Owner name

Control the keytones

Control the keypad volume

Menu Selection

Menu > Settings > arrow right to

Profiles > Edit > Keypad sounds

Menu > Settings > arrow to

Profiles > Edit > Keypad volume

Menu > Settings > arrow right to

Security > Activate security codes

> Handset lock code

Quickly engage Meeting mode Long Press the # Key

Change the incoming message tone

Description

My Audio Play your audio files

Displayed on the idle screen

Menu > Settings > arrow right to

Profiles > Edit > Message tone

Menu > File Manager > Audios >

My Audios

Menu > Settings > Owner name

37

Function

PC Connection

PIN Code

Profiles

Restore

Defaults

Ringtone

Ring Volume

Description Menu Selection

USB is used for Join Me and modem functions. Use Bluetooth for Dial up networking over

Bluetooth

Menu > Settings > arrow right to

Handset > PC Connection

Set your start up PIN code

(This protects the (U)SIM card only)

Menu > Settings > arrow right to

Security > Activate security codes

> PIN code

Group handset behaviours for ringing, vibrate etc.

Restore your phone to factory default settings

Change the incoming ring

Set the Ring Volume

Menu > Settings > arrow right to

Handset > Profiles

Menu > Settings > arrow right to Handset > Restore default settings > 0000 (default Handset lock code)

Menu > Settings > arrow right to

Profiles > Edit > Voicecall ringtone

Menu > Settings > arrow right to

Profiles > Edit > Ring volume

38

Function

Shortcut

Keys

Video

Camera

View

Pictures

Description

Stopwatch Activate the Stopwatch timer

Vibrate

Mode

Switch on vibrate mode

Use the Video Camera

View your photos

Menu Selection

Customise the four arrow keys to your preferred features

Menu > Settings > arrow right to

Handset > Shortcut keys > OK

Menu > Multimedia > Slide show

> Add > Photos > My Pictures

Menu > Tools > Stopwatch

Menu > Settings > arrow right to

Profiles > Edit > Ringing type

Menu > Multimedia > Video Camera.

Shortcut: Press the Camera key

> press the Left/Right arrow to change between Video or Still.

Menu > File Manager > Photos >

My Pictures

39

Function

View Videos

Voice

Recorder

Description

View your videos

Record voice memos

Menu Selection

Menu > File Manager > Videos >

My Videos

Menu > Multimedia > Voice recorder

Wallpaper Set your background image Menu > Settings > Wallpaper

World Time Access the World Time function Menu > Tools > World Time

40

5 Installing the Join Me Computer suite

The Join Me computer suite provides connection software for your handset to enable the transferring and saving of Contacts, Messages, Photos, Music files etc.

Join Me is available for download from: telecom.co.nz/joinme

• Join Me is compatible with Windows 7, Vista and XP and MAC OS 0.5 and above.

• Download the software then follow the prompts to install which could take up to 5 minutes to complete.

• After Join Me has installed please insert your device into the computer using the USB lead supplied.

• Please see the Join Me help file from within the application for examples of how to use the features.

• The MAC version has limited functionality compared to the PC version. MAC users can use Bluetooth to transfer files and pictures etc.

• Please visit the FAQ’s at www.zte.co.nz if you require further installation tips.

4

6 Troubleshooting, Technical and Warranty

Information

6.1 Troubleshooting and FAQ’s

Please check the manual thoroughly before contacting your service provider

Symptom Solution

No incoming ring or alarm tone

(No) keytones when pressing keys

How do I extend the incoming ring time?

How do I change the

Ringtone?

A phone number cannot be dialled

Check the ring tone and ring volume settings under

Profiles.

Check the handset is not muted (Long press the # key )

Check the key tone settings in the current profile.

Menu > Profiles > Edit

This is not a handset setting. Please contact your Service Provider to extend the ringing time.

Edit the current profile and select a new tune from the

Ring or Audios directory.

Check for network coverage

Check whether any call restrictions are set.

Menu > Settings > Call > Call barring

42

I cannot connect to

Join Me

Symptom

MMS messages cannot be sent or received

How do I change to

Predictive Text?

Resolution

Confirm your subscription includes data services.

Check with your service provider.

Restore default settings.

Press the # key to toggle between different text modes.

Check: Menu > Settings > Handset > PC Connection

> USB

Press Help in Join Me for more instructions.

Uninstall and re-install the software

See FAQ’s at zte.co.nz for more assistance

My phone is slow to respond, handset storage problems

Restart your phone to refresh the memory.

Delete or archive old SMS messages and other content.

Restore default settings:

Menu > Settings > Handset > Restore default settings > Enter Handset lock code, default = 0000

43

The battery discharges quickly

I cannot charge the phone

Symptom

How do I enter text in an SMS?

The handset switches off after charging.

The handset switches on automatically

Resolution

Possible network coverage issue. Check the signal strength. With only or 2 bars, the battery has to work harder to maintain network contact. Limit multi-media and Bluetooth usage to save power. The battery may be worn out.

Confirm the charger is properly inserted.

Remove the battery, clean the contacts and check it is inserted correctly. The battery may be worn out.

Tip : Charge the phone using the supplied USB cable.

From the phone number field press the down arrow to move into the text area. Use predictive text or abc mode to type words using the keypad.

The handset is charging in the off state. Press and hold the Red key to switch the handset ON or charge it in the ON state.

An alarm or calendar event switches the handset on automatically. Be careful to disable any alarms prior to boarding aircraft, as mobile use is strictly prohibited.

44

Symptom

My phone is not able to connect to other

Bluetooth devices

Web pages are not displayed clearly

Solution

Turn Bluetooth on. Set visibility to Show. Possible compatibility issues. Manufacturers incorporate different

Bluetooth profiles. Not all functionality is supported.

Change Smart fit mode in Browser > Settings > Advanced settings

45

6.2 Error Messages

Message

No (U)SIM detected

File does not exist or is in the wrong format

Insufficient Memory

Solution

Check a valid (U)SIM card is inserted

See Getting Started

Enter PIN code

Enter the correct PIN code supplied by your service provider

Enter PUK code Contact your service provider to get the PUK code

Enter handset lock code The default handset lock code is 0000

Check the file type is supported by the handset.

On your PC or MAC, make sure the file is closed.

Re-send the file using Join Me or Bluetooth transfer.

Handset memory is full. Delete unwanted files, messages, emails & videos to create more user space.

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6.3 Technical Parameters

Network

Compatibility

Dimensions

3G UMTS 850, 200 MHz

2G GSM 900, 800, 900 MHz

Appro x 96.6 × 48.7 × 8.5 mm. Weight 9.9g

Features

MP4 video, MP3 audio, 0.3MPixel camera, USB, MIDP

2.0 JAVA, 2.0” TFT display, 76 x 220 pixels, MMS, Email,

Calendar, Speakerphone, Voice recorder, Bluetooth 2.0

Stereo, CTM, approx 44MB user memory

900mA hours, Lithium ion (Li-ion) Battery

Continuous idle time*

Continuous talk time*

Up to 200 hours

(+/- 20% subject to network conditions)

Up to 50 minutes talk time

(+/- 20% subject to network conditions)

Charge time

Battery Life

Approximately 3-4 hours

Approximately 400 charge cycles

*The phone’s talk and idle time are based on ideal working environments. The use of extended backlighting, applications and local network conditions can reduce battery life.

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6.4 Support Information

• For Warranty Service please consult your Service Provider or your Retailer.

• All calls for PIN number enquiries, Network problems, Web Access, Account and Billing Information, (U)SIM card registration and other general enquiries should be directed to your Service Provider.

6.5 Warranty Information

The warranty does not apply to defects or errors in the product caused by:

(a) Normal wear and tear, misuse, mishandling, and physical damage.

(b) Exposure to water or any other liquids or solvents.

(c) Any unauthorised disassembly, repair or modification.

(d) Power surges, lightning, fire, flood or other natural events.

(e) Use with unauthorised third party products such as generic chargers.

(f) Any other cause beyond the range of normal usage for products.

The end user shall have no right to reject, return, or receive a refund for any product under the above-mentioned situations, not excluding your statutory rights under national law.

Note: Consult the warranty card for full information

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Safety and General Information

The handset contains delicate electronic circuitry, magnets and battery systems.

You should treat it with care and pay attention to the following points:

• Handle the handset with care. Do not drop or throw the handset.

• Do not immerse in any liquid. The handset contains a liquid detection sticker and the warranty will be voided by any liquid damage.

• Do not place the handset near computer disks, credit cards, and other magnetic media. The information contained on disks or cards may be erased or damaged.

• Do not leave the handset or battery in direct sunlight or near other heat sources where temperatures could exceed 45°C.

• Keep the handset and all accessories away from children.

• In the unlikely event of a battery leak avoid contact with your eyes or skin. Flush with water and consult a doctor.

• Observe and obey warning signs at petrol stations, airports and hospitals.

• The operation of some medical electronic devices, such as hearing aids and pacemakers, may be affected by the handset.

• Take care not to allow metal objects such as coins or keys to come into contact with the battery terminals.

• Do not dispose of batteries in a fire.

• Do not throw used batteries into household rubbish, return them to a recycling point.

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• When the battery is thrown away cover the terminals with insulating tape.

• Be careful not to pierce the battery with sharp objects and do not use damaged batteries.

• Do not disassemble or modify the battery.

• Stop using the battery if abnormal heat, odour, discolouration, deformation, or abnormal condition is detected during use, charge, or storage.

• Do not put the battery in your mouth.

• Only use original replacement batteries.

• Do not connect the handset to non genuine or 3rd party chargers.

• Only use the supplied charger.

• Do not attempt to dismantle the handset or any of its accessories.

• Do not place the handset close to the edge of a table in case it moves when set on vibrate mode.

• Do not put the handset into a microwave oven, dryer, or highpressure container.

• Don’t use the handset immediately after a sudden temperature change eg. from an air conditioned environment to high temperature and humidity outside. In such cases there could be condensing moisture inside the handset which can cause internal damage. Switch off and leave for 30 minutes before use.

• Do not use the handset while driving or operating other machinery.

• Do not use the handset where blasting is in progress.

• Disable any alarms and switch the phone off when boarding aircraft.

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• Do not leave the handset at the bottom of a bag where it may be damaged by sharp objects.

• Take care when the phone is in your pocket. Sitting down or sharp objects may damage the handset.

• At high volume, prolonged listening to audio devices can cause hearing loss.

• Do not leave the handset discharged or disconnected for a long time; your personal data may be lost and your battery life will be reduced.

• Remember to make backup copies of all important data on the handset.

• It is normal for the handset to become warm while the battery is being charged.

• Under poor network conditions battery life is considerably reduced.

• Please recycle the packaging and all parts.

• Emergency service coverage is dependant on network availability and battery status.

• It is always good practice to switch off the handset regularly.

• Do not expose the handset to oils or solvents.

• If you have an alarm set the handset switches on at the prescribed time; please be careful to disable your alarms when flying as mobile use is strictly prohibited.

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