MONESSEN Charisma Vent Free Gas Log Set Owner's Manual

Installation/Owner’s Manual
Appliance Setup, Care and Operation
INSTALLER: Leave this manual with party responsible for use and operation.
OWNER: Retain this manual for future reference.
Contact your dealer with questions regarding installation, operation or service.
NOTICE: DO NOT discard this manual!
Glow Getter
Series
Models:
GG18NV/PV
GG24NV/PV
WARNING:
FIRE OR EXPLOSION HAZARD
Failure to follow safety warnings exactly
could result in serious injury, death, or
property damage.
• DO NOT store or use gasoline or other flammable vapors and liquids in the vicinity of this
or any other appliance.
• What to do if you smell gas
- DO NOT try to light any appliance.
- DO NOT touch any electrical switch. DO
NOT use any phone in your building.
- Leave the building immediately.
- Immediately call your gas supplier from
a neighbor’s phone. Follow the gas supplier’s instructions.
- If you cannot reach your gas supplier, call
the fire department.
• Installation and service must be performed
by a qualified installer, service agency, or the
gas supplier.
In the Commonwealth of Massachusetts installation must be
performed by a licensed plumber or gas fitter.
See appliance installation manual for additional
Commonwealth of Massachusetts requirements.
• DO NOT install this unit in a bedroom or
bathroom.
Monessen • Glow Getter Owner’s /Installation Manual • 4606-900 Rev. G • 10/19
1
Safety Alert Key:
•
•
•
•
DANGER! Indicates a hazardous situation which, if not avoided will result in death or serious injury.
WARNING! Indicates a hazardous situation which, if not avoided could result in death or serious injury.
CAUTION! Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.
NOTICE: Used to address practices not related to personal injury.
Table of Contents
Installation Standard Work Checklist. . . . . . . . . . . . . . . . . . . . . 3
1 Product Specific & Important Safety Information
A.
B.
C.
D.
Appliance Certification. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
BTU Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
High Altitude Installations. . . . . . . . . . . . . . . . . . . . . . . . . . .
Non-Combustible Materials Specification. . . . . . . . . . . . . .
4
4
4
4
2 Getting Started
A.
B.
C.
D.
E.
F.
G.
H.
Design and Installation Considerations . . . . . . . . . . . . . . . .
Tools and Supplies Needed. . . . . . . . . . . . . . . . . . . . . . . . .
Inspect Appliance and Components. . . . . . . . . . . . . . . . . . .
Check Parts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installation Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Millivolt Ignition Controls. . . . . . . . . . . . . . . . . . . . . . . . . . .
Pilot/ODS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Adequate Combustion Ventilation Air. . . . . . . . . . . . . . . . . .
5
5
5
6
6
7
7
8
3 Clearances & Height Requirements
A. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
4 Gas Information
A.
B.
C.
D.
E.
F.
G.
H.
Gas Line Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Millivolt Valve Controls. . . . . . . . . . . . . . . . . . . . . . . . . . . .
Fuel Type. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Gas Pressure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Gas Service Access. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Connect Optional Wall Switch or Thermostat. . . . . . . . . . .
Connect Remote Receiver. . . . . . . . . . . . . . . . . . . . . . . . .
Check System Operation. . . . . . . . . . . . . . . . . . . . . . . . . .
15
15
16
16
16
17
18
18
6 Owner’s Manual
A. Congratulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
B. Limited Lifetime Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . 28
7 Important Safety & Operating Information
A.
B.
C.
D.
Appliance Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
General Operating Parts . . . . . . . . . . . . . . . . . . . . . . . . . .
Fuel Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Before Lighting Appliance. . . . . . . . . . . . . . . . . . . . . . . . .
30
32
32
32
8 Product Specification Information
A. Application Certification. . . . . . . . . . . . . . . . . . . . . . . . . . . 33
B. BTU Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
9 Lighting Instructions
A. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
10 Maintenance & Service
A.
B.
C.
D.
Maintenance: Frequency & Tasks . . . . . . . . . . . . . . . . . .
Maintenance Tasks: Qualified Service Technician . . . . . .
Burner Ignition & Operation. . . . . . . . . . . . . . . . . . . . . . . .
Cleaning & Servicing . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
37
37
38
38
11 Troubleshooting
A. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
12 Service Parts & Accessories
► A.
Service Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
B. Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
C. Contact Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
5 Gas Log Sets
A.
B.
C.
D.
Log Placement (Charisma). . . . . . . . . . . . . . . . . . . . . . . .
Log Placement (Moxie) . . . . . . . . . . . . . . . . . . . . . . . . . . .
Log Placement (Dynamo). . . . . . . . . . . . . . . . . . . . . . . . .
Flame Appearance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
20
21
23
25
NOTE: Monessen vent free gas logs are hand painted
for ultimate beauty and realism. As a result, some
variation in color and shading will occur from set to set.
This is intentional and designed to make each product
unique, as found in nature.
2
Monessen • Glow Getter Owner’s /Installation Manual • 4606-900 Rev. G • 10/19
Installation Standard Work Checklist
ATTENTION INSTALLER:
Follow this Standard Work Checklist
This standard work checklist is to be used by the installer in conjunction with, not instead of, the instructions contained in this
installation manual.
Customer:
Date Installed:
Lot/Address:
Location of Fireplace:
Installer:
Model (circle one): GG18NV/PV, GG24NV/PV
Dealer/Distributor Phone #
Serial #:
WARNING! Risk of Fire or Explosion! Failure to install appliance according to these instructions could
lead to a fire or explosion.
Gas Log Install Sections 2 and 5
Verified that the chimney has been cleaned. (pg. 13)
Verified clearances to combustibles.
Gas Logs are leveled and secured.
See page 8 for adequate provisions for combustion and ventilation
air have been verified.
Gas Section 4
Proper appliance for fuel type.
Leak check performed and inlet pressure verified.
Verified proper air shutter setting for installation type.
Electrical Section 4
Switch wires properly installed.
YES
IF NO, WHY?
___________________________
___________________________
___________________________
___________________________
___________________________
___________________________
___________________________
___________________________
___________________________
___________________________
Embers & Logs Section 5
All packaging and protective materials removed (inside & outside of appliance).
Embers and logs installed correctly.
Accessories installed properly.
___________________________
___________________________
___________________________
Finishing Section 3
Verified all clearances meet installation manual requirements.
Mantels and wall projections comply with installation manual requirements.
___________________________
___________________________
Manual bag and all of its contents are removed and the log set
given to party responsible for use and operation.
Started log set and verified no gas leaks exist.
___________________________
___________________________
Hearth & Home Technologies recommends the following:
• Photographing the installation and copying this checklist for your file.
• That this checklist remain visible at all times on the appliance until the installation is complete.
Comments: Further description of the issues, who is responsible (Installer/ Builder/ Other Trades, etc) and corrective
action needed _____________________________________________________________________________________
Comments Communicated to party responsible ____________________ by ______________________on ___________
(Builder / Gen. Contractor/) (Installer)
(Date)
 = Contains updated information.
4606-903B 06/19
Monessen • Glow Getter Owner’s /Installation Manual • 4606-900 Rev. G • 10/19
3
1
Product Specific and Important Safety Information A. Appliance Certification
MODEL: GG18NV/PV, GG24NV/PV
LABORATORY: CSA
TYPE: Unvented Room Heater
STANDARD: ANSI Z21.11.2-2016 (Unvented Application)
ANSI Z21.60-2017/CSA2.26-2017 (Vented
Application)
This product is listed to ANSI standards for "Unvented
Room Heaters” and applicable sections of "Gas Burning
Heating Appliances for Manufactured Homes" and "Gas
Fired Appliances for Use at High Altitude."
NOTICE: This installation must conform with local codes.
In the absence of local codes you must comply with the
National Fuel Gas Code, ANSI Z223.1-latest edition in
the U.S.A.
NOT INTENDED FOR USE AS A PRIMARY HEAT SOURCE.
This appliance is tested and approved as either supplemental room heater or as a decorative appliance. It should not
be factored as primary heat in residential heating calculations.
B. BTU Specifications
Models
Maximum
Input
BTU/h
Minimum
Input
BTU/h
Front
Orifice)
Rear Orifice
GG18NV
(0-2000 FT)
29,000
21,000
#51
#46
GG18PV
(0-2000 FT)
29,000
22,500
#60
1.35mm
GG24NV
(0-2000 FT)
37,000
27,000
1.8mm
2.5mm
GG24PV
(0-2000 FT)
37,000
29,000
#57
#53
NOTE: For LP models an external regulator is required
to reduce supply pressure to a maximum of 13" w.c.
GAS PRESSURES
NATURAL GAS: An external regulator is required to reduce
supply pressure to a maximum of 101⁄2" w.c. on natural gas
systems operating at higher pressure.
PROPANE/LPG: An external regulator is required to reduce
supply pressure to a maximum of 13" w.c.
Millivolt Ignition Controls
The piezo ignitor allows ignition of the pilot without the use
of matches or batteries.
Millivolt control has four (4) positions:
OFF:All gas to the gas logs is shut off at the valve.
IGN: Valve position to light/maintain a standing pilot.
ON: Valve position to turn ON/OFF log set with remote
switch/thermostat.
LOW/HI: Variable position to control flame height (heat
output).
Pilot/ODS
The gas log heater is fitted with a specially designed safety
pilot (ODS assembly) which senses the amount of oxygen
available in the room and shuts the gas log heater off if the
oxygen level begins to drop below a satisfactory level. The
pilot can only be relit when adequate fresh air is available.
Thermal Generator
The millivolt gas log pilot is fitted with a millivolt (thermopile)
generator to provide power for remote activation.
C. High Altitude Installations
NOTICE: If the heating value of the gas has been reduced,
these rules do not apply. Check with your local gas utility
or authorities having jurisdiction.
When installing above 2000 feet elevation: Reduce input
rate 4% for each 1000 feet above sea level.
NATURAL
PROPANE (LP)
Inlet Minimum
5.0" w.c.
11.0" w.c.
Inlet Maximum
10.5" w.c.
13.0" w.c.
Gas Valve Manifold
Pressure Setting
3.5" w.c.
10" w.c.
D. Non-Combustible Materials Specification
Pilot Regulator
3.5" w.c.
—
Material which will not ignite and burn. Such materials are
those consisting entirely of steel, iron, brick, tile, concrete,
slate, glass or plasters, or any combination thereof.
Check with your local gas utility to determine proper
orifice size.
Materials that are reported as passing ASTM E 136,
Standard Test Method for Behavior of Materials in
a Vertical Tube Furnace at 750 ºC shall be considered
non-combustible materials.
4
Monessen • Glow Getter Owner’s /Installation Manual • 4606-900 Rev. G • 10/19
2
Getting Started
A. Design and Installation Considerations
C. Inspect Appliance and Components
Installation MUST comply with local, regional, state and
national codes and regulations. Consult insurance carrier,
local building inspector, fire officials or authorities having
jurisdiction over restrictions, installation inspection and
permits.
• Carefully remove the appliance and components from
the packaging.
Before installing, determine the following:
• Read all of the instructions before starting the installation. Follow these instructions carefully during the
installation to ensure maximum safety and benefit.
•
Where burner assembly and log set are to be installed.
•
Gas supply piping.
•
Whether optional accessories—devices such as a wall
switch or remote control—are desired.
•
Approved wood burning masonry fireplace or vent-free
fireplace.
Installation and service of this appliance should
be performed by qualified personnel. Hearth
& Home Technologies recommends HHT
Factory Trained or NFI certified professionals.
• Logs are packaged and sold separately.
• Report to your dealer any parts damaged in shipment.
WARNING! Risk of Fire or Explosion! Damaged parts
could impair safe operation. DO NOT install damaged, incomplete or substitute components. Keep appliance dry.
Hearth & Home Technologies disclaims any responsibility
for, and the warranty will be voided by, the following actions:
• Installation and use of any damaged appliance.
• Modification of the appliance.
• Installation other than as instructed by Hearth & Home
Technologies.
• Installation and/or use of any component part not approved
by Hearth & Home Technologies.
Improper installation, adjustment, alteration, service or
maintenance can cause injury or property damage. For
assistance or additional information, consult a qualified
service technician, service agency or your dealer.
B. Tools and Supplies Needed
CAUTION
Before beginning the installation be sure that the following
tools and building supplies are available.
• Manual shutoff valve
• Tape measure
• Sediment trap
• Gloves
• Tee joint
• Voltmeter
• Pipe wrench
• Manometer
• Phillips screwdriver
• Safety glasses
• Flat blade screwdriver
• Soapy water solution for gas leak testing
• Electric drill and bits (1/4 in. magnetic)
• External regulator (for propane/LPG only & 1/2 psi
Natural gas system
• Piping which complies with local codes
• Pipe sealant approved for use with propane/LPG
(Resistant to sulfur compounds)
Any such action may cause a fire hazard.
WARNING! Risk of Fire, Explosion or Electric Shock!
DO NOT use this appliance if any part has been under
water. Call a qualified service technician to inspect the
appliance and to replace any part of the control system
and/or gas control which has been under water.
WARNING: This product and the
fuels used to operate this product (liquid
propane or natural gas), and the products
of combustion of such fuels, can expose
you to chemicals including benzene, which
is known to the State of California to cause
cancer and reproductive harm. For more
information go to: www.P65Warnings.
ca.gov.
Gloves are recommended when handling
refractory to prevent skin irritation from
loose fibers. Logs are fragile; handle with
care.
Monessen • Glow Getter Owner’s /Installation Manual • 4606-900 Rev. G • 10/19
5
D. Check Parts
C
Verify contents to ensure you have received all parts. You
should have the following:
Models
•
•
•
•
•
•
•
•
•
Unvented gas log burner assembly
One (1) bag of crushed volcanic rock
Installation/operating instructions
Two (2) anchoring brackets
Two (2) anchoring screws
Two (2) sheet metal screws
Refractory logs (packaged and sold separately)
Two (2) bags of rock wool
On/off log switch assembly
The following options may be used with the millivolt controlled heater. These options are not packaged with the
log set.
• Hand-held remote with receiver (MV)
• Wall switch with 15' wire
•
HILOKT (an accessory kit for flame adjustment from
a hand held remote)
Carefully inspect the contents for shipping damage. If any
parts are missing or damaged, immediately inform the
dealer from whom you purchased the appliance. Do not
attempt to install any part of the appliance unless you
have all parts in good condition.
E. Installation Information
WARNING
This appliance is for installation only in a solid-fuel
burning masonry or UL127 factory-built fireplace
or in listed ventless firebox enclosure. It has been
design certified for these installations.
Exception: DO NOT install this appliance in a factorybuilt fireplace that includes instructions stating
it has not been tested or should not be used with
unvented gas logs.
D
A
B
Dimensions for Engine and Logs
Model
GG18 with Moxie and Charisma LOGS
GG18 with Dynamo LOGS
GG24 with Moxie and Charisma LOGS
GG24 with Dynamo LOGS
GG30 with Moxie and Charisma LOGS
GG30 with Dynamo LOGS
A
25”
27”
29”
31”
32”
34”
B
13”
13”
13”
13”
13”
13”
C
20”
22”
24”
26”
24”
26”
D
12”
12”
13”
13”
13”
13”
Fire Box Dimension Requirements
Model
GG18 with Moxie and Charisma LOGS
GG18 with Dynamo LOGS
GG24 with Moxie and Charisma LOGS
GG24 with Dynamo LOGS
GG30 with Moxie and Charisma LOGS
GG30 with Dynamo LOGS
A
27”
29”
31”
33”
34”
36”
B
14”
14”
14”
14”
14”
14”
C
20”
22”
24”
26”
24”
26”
D
20”
20”
21”
21”
21”
21”
Figure 2.1 - Minimum Dimensions for Engine, Logs &
Firebox
Use manufacturer's installation and clearance requirements as defined in their manual.
The GG18, 24, 30 series unvented room heaters are
approved for installation into the following unvented fireboxes: MCUF, LCUF, GCUF, GRUF, BUF and Exacta.
The Glow Getter Series unvented room heaters may also
be installed into a Ventless Firebox Enclosure for Gas Fired
Decorative Type Unvented Room Heaters per ANSI Z21.91
(typically referred to as a "universal firebox"), as long as
firebox hearth dimensions meet the minimum hearth dimensions shown below. See Figure 2.1.
6
Monessen • Glow Getter Owner’s /Installation Manual • 4606-900 Rev. G • 10/19
Placement in Fireplace with a Restrictive Barrier
F. Millivolt Ignition Controls
The following are guidelines for placing a gas log set in a
fireplace that has a restrictive barrier of the fireplace for
vented appliance only. See Figure 2.2.
Natural Gas: An external regulator is required to reduce
supply pressure to a maximum of 10-1/2” w.c. on natural
gas systems operating at higher pressure.
The piezo ignitor allows ignition of the pilot without the use
of matches or batteries.
Height of Restriction
(x)
Minimum Depth of
Fireplace/Firebox
No Restriction
14"
Millivolt control has four (4) positions:
0" to 3"
16"
OFF:
All gas to the gas logs is shut off at the valve.
Greater than 3"
*
IGN:
Valve position to light/maintain a standing pilot.
ON:
Valve position to turn ON/OFF log set with remote
*Any barrier greater than 3" placed in front of the gas log set is not
recommended by the manufacturer.
NOTE: Non-combustible material such as refractory brick
may be used to line the floor of the fireplace in order to raise
the height of the gas log set in relation to a restrictive barrier.
If the unit is raised, the minimum height dimension listed
in the homeowner’s manual must be met or exceeded.
NOTE: If the log set is equipped with a remote receiver, a
restrictive barrier may reduce the battery life by increasing
the ambient temperature inside the fireplace. Placement
of the receiver outside of the fireplace will extend the
battery life.
LOW/HI: Variable position to control flame height (heat output).
G. Pilot/ODS
The gas log heater is fitted with a specially designed safety
pilot (ODS assembly) which senses the amount of oxygen
available in the room and shuts the gas log heater off if the
oxygen level begins to drop below a satisfactory level. The
pilot can only be relit when adequate fresh air is available.
WARNING
WARNING
Barriers such as the bottom of a glass door frame
placed in front of a gas log set can change the air
flow characteristics of the fireplace which in turn
can cause the unit to overheat and malfunction when
installed as a vented log set.
WARNING
DO NOT INSTALL ANY GLASS OR BARRIERS ON A
VENTLESS FIREBOX
Height of restrictive barrier caused by glass
door frames, recessed fireplaces, etc. from
the base or bottom surface of the unit.
(Refer to table)
switch/thermostat.
The log set should be placed against
or as near as possible to the rear
wall of the fireplace/firebox.
Do not install the heater:
• Where curtains, furniture, clothing, or
other flammable objects are less than
36" from the front of the heater.
• In high traffic areas.
• In windy or drafty areas.
WARNING
Gloves are recommended when handling
logs to prevent skin irritation from loose
fibers. Logs are fragile—handle with care.
X
Glass door frames with adjustable louvers
should have the louvers fully open while
the unit is in operation
Depth of fireplace/firebox
(Refer to table)
Figure 2.2 - Reference Drawing of a Natural Flame Log Set in
an Enclosure with Glass Door or Barrier Installed
Monessen • Glow Getter Owner’s /Installation Manual • 4606-900 Rev. G • 10/19
7
H. Adequate Combustion Ventilation Air
This heater shall not be installed in a confined space or
unusually tight construction unless provisions are provided
for adequate combustion and ventilation air.
The National Fuel Gas Code, (ANSI Z223.1/NFPA54),
defines a confined space as a space whose volume is less
than 50 cubic feet per 1,000 BTU per hour (4.8m3 per kw)
of the aggregate input rating of all appliances installed in
that space, and an unconfined space as a space whose
volume is not less than 50 cubic feet per 1,000 BTU per
hour (4.8 m3 per kw) of the aggregate input rating of all
appliances installed in that space. Rooms communicating
directly with the space in which the appliances are installed,
through openings not furnished with doors, are considered
a part of a confined space.
Unusually tight construction is defined as construction
where:
a. Walls and ceilings exposed to the outside atmosphere
have a continuous water vapor retarder with a rating of
1 perm (6 x 1011 kg per pa/sec-m2) or less with openings
gasketed or sealed, and
b. Weather stripping has been added to windows and
doors, and
c. Caulking or sealants are applied to areas such as joints
around window and door frames, between sole plates
and floors, between wall-ceiling joints, between wall
panels, at penetrations for plumbing, electrical and gas
lines and other openings.
The following formula can be used to determine the maximum heater rating per the definition of unconfined space:
Refer to Figure 2.3.
Counter
H
W
Figure 2.3
WARNING
If the area in which the heater may be
operated does not meet the required volume
for indoor combustion air, combustion and
ventilation air shall be provided by one
of the methods described in the National
Fuel Gas Code, ANSI Z223.1/NFPA 54, the
International Fuel Gas Code or applicable
local codes.
BTU/Hr = (L1 + L2) Ft x (W) Ft x (H) Ft
50
Consider two connecting rooms with an open area
between, with the following dimensions:
L1 = 151/2 Ft., L2 = 12 Ft., W = 12 Ft., H = 8 Ft.
BTU/Hr = (151/2 + 12) x (12) x (8)
50
If there were a door between the two rooms the calculation
would be based only on the room with the heater.
BTU/Hr = (151/2) x (12) x (8)
50
8
Fireplace
Monessen • Glow Getter Owner’s /Installation Manual • 4606-900 Rev. G • 10/19
3
Clearances and Height Requirements
Heat resistant material (minimum requirements) with
no wooden mantel or other combustible projection:
WARNING
The dimensions shown in Figures 3 through 11 and
defined in the fireplace manufacturer's instructions
are minimum clearances to maintain when installing
this heater. Left and right clearances are determined
when facing the front of the heater.
To install the gas logs into a fireplace with no wooden
mantel, shelf or other combustible projection above the
fireplace opening, measure the heat resistant material
height, according to Figure 3.2 and TABLE A.
Heat resistant materials such as slate and marble must be
at least 1/2" thick. Sheet metal should not be installed
onto combustible material.
When heater is installed into a ventless firebox,
minimum clearances, as specified by the ventless
firebox manufacturer, must be met.
IMPORTANT: If you cannot meet these minimum clearances you must operate the heater with chimney flue
damper open. Refer to “Installing Vented Applications”
found on page 13.
Follow these instructions carefully to ensure safe
installation. Failure to follow instructions exactly
can create a fire hazard.
Sidewall and ceiling clearances: The sides of the fireplace opening must be at least 16" from any combustible
wall. The ceiling must be at least 42" from the top of the
fireplace opening.
Heat resistant
Material
42"
Measure
This
Distance
16"
Heater in
Fireplace/
Firebox
Figure 3.1 - Sidewall and Ceiling Clearances
Figure 3.2 - Measure Heat Resistant Material
FP2254
Table A — Heat Resistant Material Requirements with No Mantel or Combustiblemeasure
Projection
Heat Resistant Material
Measurement
heat resist
Requirements for Safe Installation
GG18
GG24
12" or more
Hood not required
Hood not required
8" or less than 12"
Hood not required
Extend heat resistant material to 12" or install hood. Figure 3.3
Less than 8"
Extend heat resistant
Extend heat resistant material to 8" AND install hood Figure 3.5.
OR Extend heat resistant material to a height of at least 12".
Monessen • Glow Getter Owner’s /Installation Manual • 4606-900 Rev. G • 10/19
9
Heat resistant material (minimum requirements) with
wooden mantel or other combustible projection:
To install the heater with a wooden mantel, shelf or other
combustible projection above, first measure the heat resistant material shown in Figure 3.3, then refer to Table B.
Hood
8" or More
of Heat
Resistant
Material
Heater in Fireplace
or Firebox
Figure 3.3 - Measuring Heat Resistant Material for Mantel
Table B - Heat Resistant Material Requirements Height and Mantel Location
Heat Resistant
Material
Measurement
10
FP2255
Requirements
measure
heat resistfor Safe Installation with Wooden Mantel, Shelf or other Combustible
Projection
GG18
GG24
12" or more
Hood not required. Observe profiles (side
elevations) shown in Figure 3.4 .
Hood not required. Observe profile (side
elevations shown in Figure 3.6 .
8" or less than 12"
Install hood and observe profiles shown
in Figure 3.5 OR Extend heat resistant
material to at least 12" and observe profiles
shown in Figure 3.6.
Install hood and observe profiles shown
in Figure 3.5 . OR Extend heat resistant
material to at least 12" and observe profiles
shown in Figure 3.6.
Less than 8"
Extend heat resistant to at least 8", install
hood and observe profiles shown in Figure
3.5 . OR Extend heat resistant material to
at least 12" and observe profiles shown in
Figure 3.6.
Extend heat resistant material to least 8",
install hood and observe profiles shown
in Figure 3.5 . OR Extend heat resistant
material to at least 12" and observe profiles
shown in Figure 3.6.
Monessen • Glow Getter Owner’s /Installation Manual • 4606-900 Rev. G • 10/19
10"
8"
6"
2¹⁄₂"
10" or less
Heat
Resistant
Material
Heat
Resistant
Material
28"
12" min.
8" 14" 20¹⁄₂" 24⁵⁄₈" 28"
Heater in
Fireplace or
Firebox
Heater in
Fireplace or
Firebox
Figure 3.4 - Minimum Mantel Clearance with No Hood —
GG18
Figure 3.6 -Minimum Mantel Clearance with No Hood —
GG18/24
FP2260
FP2256
Example: A mantel may
project from the wall a maximum
no hood
of 21⁄2" at a minimummin.
of clearance
14" above
the opening, and a
maximum of 6" at a minimum of 201⁄2" above the opening.
min ofmantel
24 may project from the
Example: The bottom
the mantel
wall a maximum of 10" at a minimum of 28" above the
opening.
12"
10"
8"
6"
Heat
Resistant
Material
2¹⁄₂"
8" 14¹⁄₂" 18⁵⁄₈" 22¹⁄₂" 26"
Hood
Heater in
Fireplace or
Firebox
Figure 3.5 - Minimum Mantel Clearance with Hood — All
Models
Example: A mantel may project from the wall a maximum
FP2257
of 21⁄2" at a minimum of 8" above the opening, and a
1
min clear
with
hoodthe opening.
maximum of 6" at a minimum
of 14
⁄2" above
Monessen • Glow Getter Owner’s /Installation Manual • 4606-900 Rev. G • 10/19
11
The gas log heater must be installed at least 13⁄8" above
any combustible flooring material, such as carpeting or
tile, which is closer than 14" to the base of the fireplace.
The minimum distance must be maintained from the top
surface of carpeting, tile, etc. Figure 3.7
OR
The gas log heater may be installed nearer to the floor if a
minimum of 14" of noncombustible material such as slate
or marble is installed between the base of the fireplace and
the combustible flooring. Figure 3.8
Heater in Fireplace
or Firebox
Combustible
Material
13⁄8" Minimum
Figure 3.7 - Minimum Clearance above Combustible
Flooring
FP2261
Min comb floor clear
Heater in Fireplace
or Firebox
This Distance
May Now be
Less Than 13⁄8"
Combustible
Material
14” Minimum
Figure 3.8 - Minimum Clearance above
Combustible
FP2262
Flooring with Noncombustible Material
at Base
MinInstalled
noncomb
floor clearance
of Fireplace
12
Monessen • Glow Getter Owner’s /Installation Manual • 4606-900 Rev. G • 10/19
WARNING
Before installing in a solid fuel burning fireplace,
The chimney flue and firebox must be cleaned of
soot, creosote, ashes and loose paint by a qualified
chimney cleaner.
WARNING
This log set can be installed in a solid fuel burning
fireplace (masonry fireplace or manufactured
fireplace) with a working flue and constructed of
non combustible material or in a vent-free firebox.
Exception: DO NOT install this appliance in a factorybuilt fireplace that includes instructions stating that
it has not been tested or should not be used with
unvented gas logs. This log set may be installed as
a vented log set.
WARNING
The use of thermostat is not allowed on vented log
application. It is only allowed on unvented room
heater classification.
Before installing the appliance:
• Turn off gas supply to fireplace or firebox.
• Have the fireplace floor and chimney professionally
•
cleaned to remove ashes, soot, creosote or other
obstructions. Have this cleaning performed annually
after installation.
Seal any fresh air vents or ash clean-out doors
located on floor or wall of fireplace. If not, drafting
may cause pilot outage or sooting. Use a heatresistant sealant.
Install and operate the appliance as directed in this
manual.
Damper stop installation:
A damper stop must be provided with the unit. Contact your
dealer to obtain one. The damper stop must be installed as
shown in Figure 3.9 to prevent full closure of the fireplace
damper blade and provide a minimum 29 square inch flue
opening.
Damper Stop
Before Fully Installing the Unit:
• Turn OFF the gas supply to the fireplace or firebox.
• Seal any fresh air vents and/or ash clean-out doors
located on the floor or wall of the fireplace. If left
unsealed, drafting may cause pilot outage or sooting. Use a heat resistant sealant. Do not seal the
chimney flue damper.
Vented Application Installations
Millivolt controlled gas logs may be installed as a vented
decorative log set in compliance with ANSI Z21.60 and
National Fuel Gas Code, Section 6.6. (Since, the gas logs
are operated with the damper open, non-combustible
material and minimum mantel requirements do not
apply.)
Damper
Figure 3.9 - Damper Stop Installation.
FP2263
Damper stop install
WARNING
When this log set is installed in a vented application,
the damper must be clamped to be fully open.
NOTE: The use of a thermostat is prohibited in vented
log installations.
Monessen • Glow Getter Owner’s /Installation Manual • 4606-900 Rev. G • 10/19
13
Assembly Procedure
1. Attach the two brackets shipped with the engine
assembly to the engine base on the right and left hand
side using the two sheet metal screws shipped with the
brackets.
2. Center the burner assembly inside the fireplace or
firebox. Make certain that the front of the burner
assembly sits inside the front edge of the fireplace or
the firebox.
3. Anchor holes are located on the right and left sides of the
brackets attached to the engine base. After centering
the burner assembly correctly, mark the holes on the
fireplace or firebox floor. Drill two (2) 5/32” diameter holes
approximately 1 ¼” deep. Anchor the two anchoring
screws shipped with the unit using ¼” hex head chuck
and secure the burner assembly to the fireplace through
the holes drilled earlier.
WARNING
You must secure the gas log heater to the fireplace
floor. If not, the entire unit may move when you
adjust the controls. Movement of unit may cause
shifting of the gas logs which leads to sooting and
improper burning. Grate movement could cause a
gas leak.
Special care is required if you are installing the unit
into a sunken fireplace. You must raise the fireplace
floor to allow access to gas log controls. This will
ensure adequate air flow and guard against sooting.
Raise the fireplace floor using noncombustible
materials, as described in Placement in a Fireplace
with Restrictive Barrier on Page 7.
Figure 3.10 - Securing Heater to Floor of Fireplace/Firebox
14
Monessen • Glow Getter Owner’s /Installation Manual • 4606-900 Rev. G • 10/19
4
Gas Information
WARNING
Use new black iron or steel pipe. Internally tinned
copper or copper tubing can be used per National
Fuel Code, section 2.6.3, providing gas meets
hydrogen sulfide limits, and where permitted by local
codes. Gas piping system must be sized to provide
minimum inlet pressure (Listed on Data Plate) at the
maximum flow rate (BTU/hr). Undue pressure loss
will occur if the pipe is too small.
A manual shutoff valve must be installed upstream
of the appliance. Union tee and plugged 1/8" NPT
pressure tapping point should be installed upstream
of the appliance.
A. Gas Line Connection
NOTICE: A qualified gas appliance installer must connect
the heater to the gas supply. Consult all local codes.
IMPORTANT: Hold heater valve firmly with a wrench to
prevent movement when connecting to inlet pipe.
Always use an external regulator for all propane/LPG
heaters and high pressure one to two-pound systems
only, to reduce the supply tank pressure to a maximum of
13" w.c. This is in addition to the internal regulator in the
heater valve.
WARNING
Connecting directly to an unregulated propane/
LPG tank can cause an explosion.
The heater gas inlet connection is a 3/8" NPT at the valve.
On all control type units, the inlet connection is on the right
side of unit. To connect from the opposite side, route the
pipe around the back portion of the unit.
When tightening up the joint to the valve, hold the valve
securely to prevent movement.
Test all gas joints from the gas meter to the heater valve for
leaks using a gas analyzer or soap and water solution after
completing connection. DO NOT USE AN OPEN FLAME.
Check the gas pressure with the appliance burning and
the control set to HIGH.
B. Millivolt Valve Control
The valve regulator controls the burner pressure which
should be checked at the pressure test point.
Turn captured screw counter clockwise two or three turns
and then place tubing to pressure gauge over test point
(Use test point “OUT” closest to control knob). After taking
pressure reading, be sure and turn captured screw clockwise firmly to re-seal. Do not over torque. Check for gas
leaks.
Figure 4.1 Gas Connection
WARNING
CHECK GAS TYPE: The gas supply must be the
same as stated on the heater’s rating plate. If the
gas supply is different, DO NOT INSTALL THE
HEATER. Contact your dealer for the correct model.
Monessen • Glow Getter Owner’s /Installation Manual • 4606-900 Rev. G • 10/19
15
C. Fuel Type
• This appliance is equipped for either natural or propane
gas. Field conversion is not permitted.
• Make sure the appliance is compatible with available gas
types.
Note: Have the gas supply line installed in accordance with
local codes, if any. If not, follow ANSI Z223.1. Installation
should be done by a qualified installer approved and/or
licensed as required by the locality. (In the Commonwealth
of Massachusetts installation must be performed by a
licensed plumber or gas fitter).
E. Gas Service Access
D. Gas Pressure
• Optimum appliance performance requires proper input
pressures.
Depending upon local code, a manual gas shutoff, in
a readily accessible area may be required and located
upstream from the appliance.
• Gas line sizing requirements will be determined in ANSI
Z223.1 National Fuel Gas Code in the USA.
• Pressure requirements are:
NATURAL
PROPANE (LP)
Inlet Minimum
5.0" w.c.
11.0" w.c.
Inlet Maximum
10.5" w.c.
13.0" w.c.
Gas Valve Manifold
Pressure Setting
3.5" w.c.
10" w.c.
Pilot Regulator
3.5" w.c.
—
WARNING! Risk of Fire or Explosion! High pressure
will damage valve. Low pressure could cause explosion.
• Verify inlet pressures. Verify minimum pressures when
other household gas appliances are operating.
WARNING
Fire Risk.
Explosion Hazard.
High pressure will damage valve.
• Disconnect gas supply piping BEFORE
pressure testing gas line at test pressures
above 1/2 psig.
• Close the manual shutoff valve BEFORE
pressure testing gas line at test pressures
equal to or less than 1/2 psig.
Test Port “OUT”
• Install regulator upstream of valve if line pressure is
greater than 1/2 psig.
• Valve pressure taps are accessible by removing the right
side log. See Figure 4.2.
Figure 4.2 Pressure Test Point Location
Millivolt Control
FP2266
valve
16
Monessen • Glow Getter Owner’s /Installation Manual • 4606-900 Rev. G • 10/19
CAUTION
F. Connect Optional Wall Switch or Thermostat (vent free application only)
Label all wires prior to disconnection when
servicing controls. Wiring errors can cause
improper and dangerous operation. Verify
proper operation after servicing.
1. Use 18 awg, two-wire cable, 15 feet maximum length.
2. At one end of the cable, connect both wires to the wall
switch or thermostat. At the other end, connect one
wire to TP/TH and one wire to TH, using fork terminal
or connect the wall switch/thermostat to the two male
(0.25") terminals on the left side of the unit. The color
of the wires does not matter.
The millivolt valve is a self-powered combination gas control THAT DOES NOT REQUIRE 110 VAC TO OPERATE.
ODS Pilot
Thermopile
Wires
ODS
Pilot
On/Off Switch
or Optional Wall
Switch, Remote
or T-Stat
Millivolt
Valve
TH = 3
TP = 1
TP/TH = 2
Log Switch
Figure 4.3 - Wiring Diagram
NOTE: Log switch wires are not factory connected. Connect log switch wires to the TP/TH and TH valve
terminals as shown.
FP2267
wiring diagram
Monessen • Glow Getter Owner’s /Installation Manual • 4606-900 Rev. G • 10/19
17
1. Complete Millivolt System Check
G. Connect Remote Receiver
(“A” Reading - Thermostat contacts CLOSED Control Knob “ON” - Main burner should turn
ON)
a. If the reading is more than 175 millivolts and the
automatic valve still does not come on, replace the
control.
b. If the closed circuit reading (“A” reading) is less than
175 millivolts, determine cause for low reading, proceed to Section B below.
1. Set remote receiver. See instructions included in
receiver kit.
2. Unplug the two terminals for the log switch from the
valve, connect the piggy back terminal of the receiver
to the TH and TP/TH on the valve. Slide the terminal
of the log switch onto the piggy back terminal on the
receiver
NOTE: Do not allow wires to touch grate or burner.
2. Thermopile Output Reading Check
(“B” Reading - Thermostat contacts OPEN - Main
burner OFF)
NOTE: Heat reduces battery life. You can protect the
receiver and extend battery life by mounting receiver
in wall or other location outside the fireplace.
1. Check gas pressure to the unit. If gas pressure is
within minimum and maximum on data plate, then
check pilot voltage, 500 millivolts minimum. If the
minimum millivolt reading is not obtainable, replace
pilot.
H. Check System Operation
The millivolt system and individual components may be
checked with a millivolt meter having a 0-1000 mV range.
Conduct each check shown in chart below by connecting
meter test leads to terminals as indicated.
Check
Test
To Test
Connect Meter Leads
to Terminals
Switch or Thermostat
Contacts
Meter Should Read
A
Complete System
2 and 3
Closed
Minimum 175
B
Thermopile Output
1 and 2
Open
Minimum 500
White Green
Remote Wire
Connectors
Stepper
Motor Wires
TP/TH
TP
TH
Valve
Remote
Receiver
Figure 4.4 - Installing Remote Receiver
18
Monessen • Glow Getter Owner’s /Installation Manual • 4606-900 Rev. G • 10/19
WARNING
The positioning of the logs is critical to the safe and
clean operation of this heater. Sooting and other
problems may result if the logs are not properly
and firmly positioned in the appliance. Never add
additional logs or embellishments such as pine
cones, vermiculite or rock wool to the heater. Only
use the logs and 2G-RW rock wool supplied with
the unit.
BEFORE YOU BEGIN
Glow Getter logs are sold separately and can be purchased
in either a bark or split design. Do not handle these logs with
your bare hands. Always wear gloves to prevent skin
irritation from ceramic fibers. After handling the logs,
wash your hands gently with soap and water to remove
any traces of fibers.
Failure to position the parts in accordance with
diagrams below or to use only parts specifically
approved for this heater may result in property
damage or personal injury.
Monessen • Glow Getter Owner’s /Installation Manual • 4606-900 Rev. G • 10/19
19
5
Gas Log Sets
WARNING
•
Gloves are recommended when handling logs to
prevent skin irritation from loose fibers. Logs
are fragile - handle with care.
•
Use only rock wool provided with log set.
•
DO NOT ADD ADDITIONAL ROCK WOOL.
Wash hands after placing rock wool. Itching may occur.
3. Hold log #2 with the flat surface away from you.
Place log #2 toward the back to the left by positioning
the pin locator hole on the bottom of the log over the
pin on the left-hand side and push back against the
rear bend on the sheet metal of the burner assembly.
See Figure 5.3.
2
NOTE: Installation instructions are the same for 18",
24" and 30" log sets. Pictures used in this instruction
illustrate the 24" set. Some variation may exist between
the images and the set included with the instructions.
Figure 5.3 - Log #2 Placement
A. Log Placement (Charisma CR18-H,
CR24-H, CR30-H)
1. Before installing logs, place rock wool in front of the
grate. Loosely apply nickel size pieces to allow the
gas to flow through for proper burn and not to be
obstructed. Failure to do so would cause a higher
level of CARBON MONOXIDE. See Figure 5.1.
4. Hold log #3 with your left hand with the fat end away
from you. Place log # 3 by positioning the notch on
the bottom of the log over the left side of the grate
and rest the fat end onto log #2. See Figure 5.4.
3
Figure 5.4 - Log #3 Placement
Rock Wool
Figure 5.1 - Installing Rock Wool
2. Place log #1 on the right-hand side of the burner
assembly by positioning the pin locator hole on the
bottom of the log over the pin on the right-hand side
of the burner and by rotating the log clockwise toward
the back to contact the rear bend on the sheet metal
of the burner assembly. With the log in place, make
sure that the notch on the bottom of the log match up
with the bracket on the grate. See Figure 5.2.
1
5. Hold log #4 with the pointed end toward the left.
Place log #4 by positioning the pin locator hole on the
bottom of the log over the right pin behind the grate
and resting the right end of the log over the notch on
log #1. See Figure 5.5.
4
Figure 5.5 - Log #4 Placement
Figure 5.2 - Log #1 Placement
20
Monessen • Glow Getter Owner’s /Installation Manual • 4606-900 Rev. G • 10/19
6. Hold log #5 with the pointed end toward the right.
Place log #5 by positioning the pin locator hole on
the bottom of the log over the left pin behind the grate
and resting the left end of the log over the notch on
log #3. Note: Logs #4 & #5 must be seated and
locked into position. The ember face of logs #4 and
#5 should be straight and approximately 3/8” behind
the grate bar. See Figure 5.6.
9. Hold Log #8 with the branched end away from you.
Place log #8 by positioning the pin locator hole on
the bottom of the log over the pin on log #1 and by
rotating the log counter clockwise to match the notch
on the log with the first tine on the grate. See Figure
5.9.
8
5
Figure 5.9 - Log #8 Placement
Figure 5.6 - Log #5 Placement
7. Hold log #6 with the flat end toward the back. Place
log #6 by positioning the pin locator hole on the
bottom of the log over the pin on log #2 and set on
top of log #4. See Figure 5.7.
B. Log Placement (Moxie MX18-H, MX24-H,
MX30-H)
1. Before installing logs, place rock wool in front of the
grate. Loosely apply nickel size pieces to allow the
gas to flow through for proper burn and not to be
obstructed. Failure to do so would cause a higher
level of CARBON MONOXIDE. See Figure 5.10.
6
Rock Wool
Figure 5.7 - Log #6 Placement
Figure 5.10 - Installing Rock Wool
8. Hold log #7 with the pointed end to the left and the flat
end toward the bottom. Place log #7 by positioning
the two pin locator holes on the bottom of the log over
the pins on log #1 and #2. See Figure 5.8.
2. Hold log #1 with the pointed end to the left. Place log
#1 behind the grate by positioning the two pin locator
holes on the bottom of the log over the pins behind
the grate. Push the log down to make sure it rests flat
over the metal base. See Figure 5.11.
7
1
Figure 5.11 - Log #1 Placement
Figure 5.8 - Log #7 Placement
3. Hold log #2 with the flat surface to the right. Place
log #2 to the right side of the burner assembly by
positioning the pin locator hole on the bottom of the
log over the pin on the right-hand side. See Figure
5.12.
Monessen • Glow Getter Owner’s /Installation Manual • 4606-900 Rev. G • 10/19
21
2
7. Hold log #6 with the flat end toward the bottom. Place
log #6 by positioning the two pin locator holes on the
bottom of the log over the two pins on log #4 and log
#5. See Figure 5.16.
6
Figure 5.12 - Log #2 Placement
4. Hold log #3 in your left hand with the flat surface
down. Place log #3 by matching the two notches on
the bottom of the log with the grate bar on the left and
the pointed end of log #1. See Figure 5.13.
Figure 5.16 - Log #6 Placement
3
Figure 5.13 - Log #3 Placement
5. Hold log #4 with the pointed end toward the right.
Place log #4 by positioning the pin locator hole on the
bottom of the log over the rear left pin on the burner
assembly toward the back and resting the left end of
the log over log #3. Make sure that the flat surface on
the back of the log rest against the rear bend on the
burner assembly. See Figure 5.14.
8. Hold log #7 with the flat end toward the back. Place
log #7 by resting it behind log #2 and in front of the
rear bend on the back, rotate clockwise to contact the
back surface of log #7 to the metal bent upward on
the burner assembly. The branch on log #7 should
rest on log #5. See Figure 5.17.
7
4
Figure 5.17 - Log #7 Placement
Figure 5.14 - Log #4 Placement
6. Hold log #5 with wide end away from you. Place log
#5 by positioning it over the notch on log #1 and by
sliding the wide end toward the back. When in place,
the left rear of log #5 should come in contact with log
#4 and the left side of the slot on log #1. It should
match with log #4. See Figure 5.15.
9. Hold log #8 with the wider end to the left. Place it
against the first tine on the grate on the right and
rest the pointed end over log #2. See Figure 5.18.
5
8
Figure 5.15 - Log #5 Placement
22
Figure 5.18 - Log #8 Log Placement
Monessen • Glow Getter Owner’s /Installation Manual • 4606-900 Rev. G • 10/19
C. Log Placement (Dynamo DY18-H,
DY24-H, DY30-H)
1. Before installing logs, place rock wool in front of the
grate. Loosely apply nickel size pieces to allow the
gas to flow through for proper burn and not to be
obstructed. Failure to do so would cause a higher
level of CARBON MONOXIDE. See Figure 5.19.
4. Place Log #3 in the lower left area of the burner
assembly with the cut out wrapping around the grate
and the front of the log up against the front lip of the
burner assembly. See Figure 5.22.
3
Figure 5.22 - Log #3 Placement
Rock Wool
Figure 5.19 - Install Rock Wool
2. Place Log #1 on the left-hand side of the burner
assembly by positioning the pin locator hole onto the
log pin on the left-hand side of the burner. When in
place, make sure the flat back side of the log is flush
against the back of the burner assembly. See Figure
5.20.
5. Place Log #4 in the center of the burner with the two
pin locator holes lining up with the two log pins on the
burner assembly. Make sure Log #4 is sitting all the
way down on the burner. See Figure 5.23.
4
1
Figure 5.23 - Log #4 Placement
Figure 5.20 - Log #1 Placement
3. Place Log #2 on the right-hand side of the burner
assembly by positioning the pin locator hole onto
the log pin on the right-hand side of the burner; then
rotate the part to the back. When in place, make sure
the back of Log #2 is up against the bend on the back
of the burner assembly. See Figure 5.21.
6. Hold Log #5 with the flat sides of the log facing to the
right. Place Log #5 so the cut out wraps around the
lower right grate tine. Make sure that Log #5 is sitting
on the upper left flat area of Log #2. Make sure Log
#5 is rotated to the right as far as possible to avoid
flame impingement. See Figure 5.24.
2
Figure 5.21 - Log #2 Placement
5
Figure 5.24 - Log #5 Placement
Monessen • Glow Getter Owner’s /Installation Manual • 4606-900 Rev. G • 10/19
23
7. Place Log #6 by lining up the locating pins that are on
Log #1 and Log #2 with the slots on the bottom of Log
#6. When in place, Log #6 will be leaning on Log #5.
See Figure 5.25.
PLACE THE DECORATIVE ROCK
The volcanic rocks are shipped with your log set. The volcanic rocks may be placed around the unit on the floor of
the firebox. Be sure to avoid any areas on the burner itself.
CAUTION
6
DO NOT sprinkle volcanic rocks on the logs,
around the pilot, nor near the burners. This
may cause sooting. Place volcanic rocks
only on the floor of the fireplace.
During initial operation of the new heater,
new burning logs and/or rock wool will give
off a paper burning smell and orange flames
will be present. Simply open the windows
for a few hours to vent the odor.
Figure 5.25 - Log #6 Placement
8. Place Log #7 on the lower right side of the burner.
Log #7 should rest on the front edge of the burner
and the lower left side should contact Log #5. The
upper left side of Log #7 should sit flush against the
positioning tab on Log #2. See Figure 5.26.
Positioning Tab
7
Figure 5.26 - Log #7 Placement
24
Monessen • Glow Getter Owner’s /Installation Manual • 4606-900 Rev. G • 10/19
D. Flame Appearance
Flames
Flames from the pilot and burner should be visually
checked as soon as the heater is installed. In addition,
periodically check the flames visually during operation.
Check the Pilot Flame (refer to lighting instructions)
The pilot flame must always be present when the heater is
in operation. It should just touch the top of the thermocouple
tip for natural. Refer to Figure 5.27 for correct pilot flame.
If the pilot flame does not touch the thermocouple, then
the main burner cannot function reliably. Figure 5.28 for
incorrect shape of pilot flame.
Rock Wool
Figure 5.29 - Correct Appearance of Rear Flames
Thermocouple
for Natural
Operating Instructions
Thermocouple
for LP
Figure 5.27 - Correct Appearance of Pilot Flame
Thermocouple
for Natural
FP2272
pilot correct flame
Thermocouple
for LP
Figure 5.28 - Incorrect Appearance of Pilot Flame
In normal operation at full rate after 15 minutes, the
following flame appearances should be observed:
Avoid any drafts that alter burner flame patterns. Do
not allow fans to blow directly into the fireplace. Do not
place a blower inside the burn area of the firebox. Ceiling
fans may create drafts that alter flame patterns. Sooting
and improper burning will result.
During manufacturing, fabricating and shipping, various
components of this appliance are treated with certain oils,
films or bonding agents. These chemicals are not harmful, but may produce annoying smoke and smells as they
are burned off during the initial operation of the appliance,
possibly causing headaches or eye or lung irritation. This
is a normal and temporary occurrence.
The initial break-in operation should last four hours with the
burner at the highest setting. Provide maximum ventilation
by opening windows or doors to allow odors to dissipate.
Any odors remaining after this initial break-in will be slight
and will disappear with continued use.
This appliance must not be used with glass doors in the
closed position. This can lead to pilot outages and severe
sooting outside the fireplace.
Burner will have a random pattern of yellow flames as
shown in Figure 5.29. There should be glowing embers on
the front burner. NOTE: The front
flames and embers will
FP2273
be an opaque orange color pilot
during
burn off time.
badthe
flame
CAUTION: After a 15 minute pre-heat period, observe all
yellow flames to ensure there is no impingement with any
log. If any yellow flame is contacting any log, turn off log
set and allow to cool. Remove all logs and carefully reinstall following log placement instructions precisely. Relight
burner and check again for impingement of any flame on
log. If flame impingement cannot be eliminated, contact
your installer or dealer for assistance. Flame impingement
on logs may create soot and possible property damage.
Monessen • Glow Getter Owner’s /Installation Manual • 4606-900 Rev. G • 10/19
25
6
Owner’s Manual Care & Operation
Owner’s Manual
Care and Operation
INSTALLER: Leave this manual with party responsible for use and operation.
OWNER: Retain this manual for future reference.
Contact your dealer with questions regarding installation, operation or service.
NOTICE: DO NOT discard this manual!
Glow Getter
Series
Models:
GG18NV/PV
GG24NV/PV
WARNING:
FIRE OR EXPLOSION HAZARD
Failure to follow safety warnings exactly
could result in serious injury, death, or
property damage.
• DO NOT store or use gasoline or other flammable vapors and liquids in the vicinity of this
or any other appliance.
• What to do if you smell gas
- DO NOT try to light any appliance.
- DO NOT touch any electrical switch. DO
NOT use any phone in your building.
- Leave the building immediately.
- Immediately call your gas supplier from
a neighbor’s phone. Follow the gas supplier’s instructions.
- If you cannot reach your gas supplier, call
the fire department.
• Installation and service must be performed
by a qualified installer, service agency, or the
gas supplier.
In the Commonwealth of Massachusetts installation must be
performed by a licensed plumber or gas fitter.
See appliance installation manual for additional
Commonwealth of Massachusetts requirements.
• DO NOT install this unit in a bedroom or
bathroom.
26
Monessen • Glow Getter Owner’s /Installation Manual • 4606-900 Rev. G • 10/19
Read this manual before operating this appliance.
Please retain this Owner’s Manual for future reference.
Read the Installation Manual before making any installation or finishing changes.
A. Congratulations
Congratulations and thank you for selecting a Monessen
vent free gas log set, an elegant and clean alternative to
wood burning fireplaces. The gas log set you have selected
is designed to provide the utmost in safety, efficiency, and
style.
As the owner of a new vent free log set, you’ll want to read
and carefully follow all of the instructions contained in this
owner’s manual. Pay special attention to all cautions and
warnings.
This owner’s manual should be retained for future
reference. We suggest that you keep it with your other
important documents and product manuals.
The information contained in this owner’s manual, unless
noted otherwise, applies to all models and gas control
systems noted on the cover page.
Your new Monessen gas log set will give you years of
durable use and trouble-free enjoyment. Welcome to the
Monessen family. We are glad you joined us!
Local Dealer Information
Dealer: Fill in your
name, address,
phone and email
information here and
appliance information
below.
Dealer Name: ________________________________________________________
Address: ____________________________________________________________
____________________________________________________________
Phone: _____________________________________________________________
Email: _____________________________________________________________
Appliance Information:
Brand:_________________________________________________ Model Name:____________________________
Serial Number:___________________________________________ Date Installed:___________________________
Listing Label Information/Location
The model information regarding your specific gas log set can be found
on the rating plate usually located in the control area of the gas log set.
Hearth & Home Technologies
7571 - 215th Street West
Lakeville, MN 55044
Type of Gas
BAR CODE
MODEL: GG24NV
BAR CODE
SERIAL:
ITEM NO: GG24NV
GAS: NATURAL
Input Rating: Max. 37000 BTU/Hr.
Min. 27000 BTU/Hr.
Manifold Pressure: 3.5” W.C.
For Purpose of Input Adjustment:
Min. Supply Pressure: 4.5” W.C.
Max. Supply Pressure: 10.5” W.C.
Control Type: 35
Burner Orifice Size: Front 1.8mm, Back 2.5mm
This unit complies with:
ANSI Z21.11.2-2016 unvented
ANSI Z21.60-2012/CSA-2.26-2012
UNVENTED GAS ROOM HEATER
NOT FOR USE WITH SOLID FUEL
Mantel clearances from top of unit opening:
At 28” from opening, a mantel of 10” or less is
allowed.
This appliance equipped only for altitudes
0-4500 feet (0-1370m).
This appliance must be installed in accordance
with local codes, if any; if none, follow the National
Fuel Gas Code, ANSI Z223.1, or
Canadian Installation Codes, CAN/CSA-B149.
Model Number
Serial Number
4606-200
Monessen • Glow Getter Owner’s /Installation Manual • 4606-900 Rev. G • 10/19
27
B. Limited Lifetime Warranty
Hearth & Home Technologies
LIMITED LIFETIME WARRANTY
Hearth & Home Technologies, on behalf of its hearth brands (“HHT”), extends the following warranty for HHT
gas, wood, pellet, coal and electric hearth appliances that are purchased from an HHT authorized dealer.
WARRANTY COVERAGE:
HHT warrants to the original owner of the HHT appliance at the site of installation, and to any transferee taking ownership
of the appliance at the site of installation within two years following the date of original purchase, that the HHT appliance
will be free from defects in materials and workmanship at the time of manufacture. After installation, if covered components manufactured by HHT are found to be defective in materials or workmanship during the applicable warranty period,
HHT will, at its option, repair or replace the covered components. HHT, at its own discretion, may fully discharge all of its
obligations under such warranties by replacing the product itself or refunding the verified purchase price of the product
itself. The maximum amount recoverable under this warranty is limited to the purchase price of the product. This warranty
is subject to conditions, exclusions and limitations as described below.
WARRANTY PERIOD:
Warranty coverage begins on the date of original purchase. In the case of new home construction, warranty coverage
begins on the date of first occupancy of the dwelling or six months after the sale of the product by an independent,
authorized HHT dealer/ distributor, whichever occurs earlier. The warranty shall commence no later than 24 months
following the date of product shipment from HHT, regardless of the installation or occupancy date. The warranty period for
parts and labor for covered components is produced in the following table.
The term “Limited Lifetime” in the table below is defined as: 20 years from the beginning date of warranty coverage for
gas appliances, and 10 years from the beginning date of warranty coverage for wood, pellet, and coal appliances. These
time periods reflect the minimum expected useful lives of the designated components under normal operating conditions.
Warranty Period
Parts
Labor
1 Year
2 years
3 years
HHT Manufactured Appliances and Venting
Gas
X
X
X
Wood
X
X
X
Pellet
EPA
Wood
Coal
X
X
X
X
X
X
X
X
X
X
X
1 year
7 years
3 years
10
years
1 year
X
Limited
3 years
Lifetime
X
X
X
X
X
90 Days
X
X
X
X
X
X
All parts and material except as
covered by Conditions,
Exclusions, and Limitations
listed
Igniters, electronic components,
and glass
Factory-installed blowers
Molded refractory panels
Ignition Modules
Firepots and burnpots
X
5 years
Components Covered
Electric Venting
X
X
Castings and baffles
X
X
Manifold tubes,
HHT chimney and termination
Burners, logs and refractory
Firebox and heat exchanger
X
X
All replacement parts
beyond warranty period
See conditions, exclusions, and limitations on next page.
4021-645H 10/15
28
Page 1 of 2
Monessen • Glow Getter Owner’s /Installation Manual • 4606-900 Rev. G • 10/19
B. Limited Lifetime Warranty (continued)
WARRANTY CONDITIONS:
•
•
•
•
•
This warranty only covers HHT appliances that are purchased through an HHT authorized dealer or distributor. A list of
HHT authorized dealers is available on the HHT branded websites.
This warranty is only valid while the HHT appliance remains at the site of original installation.
This warranty is only valid in the country in which the HHT authorized dealer or distributor that sold the appliance
resides.
Contact your installing dealer for warranty service. If the installing dealer is unable to provide necessary parts, contact
the nearest HHT authorized dealer or supplier. Additional service fees may apply if you are seeking warranty service
from a dealer other than the dealer from whom you originally purchased the product.
Check with your dealer in advance for any costs to you when arranging a warranty call. Travel and shipping charges
for parts are not covered by this warranty.
WARRANTY EXCLUSIONS:
This warranty does not cover the following:
• Changes in surface finishes as a result of normal use. As a heating appliance, some changes in color of interior and
exterior surface finishes may occur. This is not a flaw and is not covered under warranty.
• Damage to printed, plated, or enameled surfaces caused by fingerprints, accidents, misuse, scratches, melted items,
or other external sources and residues left on the plated surfaces from the use of abrasive cleaners or polishes.
• Repair or replacement of parts that are subject to normal wear and tear during the warranty period. These parts
include: paint, wood, pellet and coal gaskets, firebricks, grates, flame guides, batteries and the discoloration of glass.
• Expansion, contraction, or movement of certain parts causing noise. These conditions are normal and complaints
related to this noise are not covered by this warranty.
• Damages resulting from: (1) failure to install, operate, or maintain the appliance in accordance with the installation
instructions, operating instructions, and listing agent identification label furnished with the appliance; (2) failure to
install the appliance in accordance with local building codes; (3) shipping or improper handling; (4) improper operation, abuse, misuse, continued operation with damaged, corroded or failed components, accident, or improperly/
incorrectly performed repairs; (5) environmental conditions, inadequate ventilation, negative pressure, or drafting
caused by tightly sealed constructions, insufficient make-up air supply, or handling devices such as exhaust fans or
forced air furnaces or other such causes; (6) use of fuels other than those specified in the operating instructions; (7)
installation or use of components not supplied with the appliance or any other components not expressly authorized
and approved by HHT; (8) modification of the appliance not expressly authorized and approved by HHT in writing;
and/or (9) interruptions or fluctuations of electrical power supply to the appliance.
• Non-HHT venting components, hearth components or other accessories used in conjunction with the appliance.
• Any part of a pre-existing fireplace system in which an insert or a decorative gas appliance is installed.
• HHT’s obligation under this warranty does not extend to the appliance’s capability to heat the desired space. Information is provided to assist the consumer and the dealer in selecting the proper appliance for the application. Consideration must be given to appliance location and configuration, environmental conditions, insulation and air tightness of
the structure.
This warranty is void if:
•
•
•
The appliance has been over-fired or operated in atmospheres contaminated by chlorine, fluorine, or other damaging
chemicals. Over-firing can be identified by, but not limited to, warped plates or tubes, rust colored cast iron, bubbling,
cracking and discoloration of steel or enamel finishes.
The appliance is subjected to prolonged periods of dampness or condensation.
There is any damage to the appliance or other components due to water or weather damage which is the result of, but
not limited to, improper chimney or venting installation.
LIMITATIONS OF LIABILITY:
•
The owner’s exclusive remedy and HHT’s sole obligation under this warranty, under any other warranty, express or
implied, or in contract, tort or otherwise, shall be limited to replacement, repair, or refund, as specified above. In no
event will HHT be liable for any incidental or consequential damages caused by defects in the appliance. Some states
do not allow exclusions or limitation of incidental or consequential damages, so these limitations may not apply to you.
This warranty gives you specific rights; you may also have other rights, which vary from state to state. EXCEPT TO
THE EXTENT PROVIDED BY LAW, HHT MAKES NO EXPRESS WARRANTIES OTHER THAN THE WARRANTY
SPECIFIED HEREIN. THE DURATION OF ANY IMPLIED WARRANTY IS LIMITED TO DURATION OF THE
EXPRESSED WARRANTY SPECIFIED ABOVE.
4021-645H 10/15
Monessen • Glow Getter Owner’s /Installation Manual • 4606-900 Rev. G • 10/19
Page 2 of 2 29
7
Important Safety and Operating Information
A. Appliance Safety
Clear Space
WARNING! DO NOT operate gas log set before reading and understanding operating instructions. Failure
to operate gas log set according to operating instructions
could cause fire or injury.
WARNING! DO NOT place combustible objects in front
of the fireplace. High temperatures may start a fire. See
Figure 7.1.
WARNING! Choking Hazard! Keep media out of reach
of children.
• Alert children and adults to hazards of high temperatures.
Avoid placing candles, electronics and other heat-sensitive
objects on mantel or hearth. Heat may damage these
objects.
High temperatures may ignite clothing or other
flammable materials.
• Clothing, furniture, draperies, and other flammable
materials must not be placed on or near the appliance.
Note: See appliance
Installation Manual for
hearth, mantel and finishing
requirements.
Young children should be carefully supervised when they
are in the same room as the appliance. Toddlers, young
children and others may be susceptible to accidental
contact burns.
• A physical barrier is recommended if there are at risk
individuals in the house.
• To restrict access to a fireplace, install an adjustable
safety gate to keep toddlers, young children, pets and
other at risk individuals out of the room and away from
hot surfaces.
CL
3 F EAR
OF T. IN SPA
FIR FR CE
EP ON
LA T
CE
• Install a switch lock or a wall/remote control with child
protection lockout feature.
• Keep remote controls out of reach of children.
• Never leave children alone near a hot fireplace, whether
operating or cooling down.
• Teach children to NEVER touch the fireplace.
Figure 7.1 Clear Space
• Consider not using the fireplace when children will be
present.
Over Firing
Contact your dealer for more information, or visit: www.
hpba.org/safety-information.
To prevent unintended operation when not using your fireplace for an extended period of time (summer months,
vacations, trips, etc):
The appliance is considered to be over firing if the flames
are contacting the top of the firebox. Call a qualified service
technician to service the appliance.
• Remove batteries from remote controls.
• Turn off wall controls.
30
Monessen • Glow Getter Owner’s /Installation Manual • 4606-900 Rev. G • 10/19
Important Safety and Operating Information (continued)
OWNER
Please retain these instructions for future reference.
WARNING
• Any change to this heater or its controls can be dangerous.
• Improper installation or use of the heater can cause serious injury or death from fire, burns, explosion
or carbon monoxide poisoning.
• Do not allow fans to blow directly into the fireplace. Avoid any drafts that alter burner flame patterns.
• Do not use a blower insert, heat exchanger insert or other accessory, not approved for use with
this heater where applicable.
1. Due to high temperatures, the appliance should be
located out of traffic and away from furniture and
draperies.
2. Children and adults should be alerted to the hazard
of high surface temperature and should stay away
to avoid burns or clothing ignition.
3. Young children should be carefully supervised when
they are in the same room with the appliance.
4. Do not place clothing or other flammable material
on or near the appliance.
5. Any safety screen removed for servicing an appliance, must be replaced prior to operating the heater.
6. Installation and repair should be done by a qualified service person. To prevent malfunction and/or
sooting, an unvented gas heater should be cleaned
before use and at least annually by a professional
service person. More frequent cleaning may be
required due to excessive lint from carpeting, bedding materials, etc. It is imperative that control compartments, burners and circulating air passageways
be kept clean.
7. WARNING: Any change to this heater or its controls
can be dangerous.
8. Unvented gas room heaters are a supplemental
zone heater. They are not intended to be the primary
heating appliance.
9. CARBON MONOXIDE POISONING: Early signs of
carbon monoxide poisoning are similar to the flu with
headaches, dizziness and/or nausea. If you have these
signs, obtain fresh air immediately. Have the heater
serviced as it may not be operating properly.
10. The installation must conform with local codes or, in
the absence of local codes, with the National Fuel
Gas Code, ANSI Z223.l/NFPA54.
11. This unit complies with ANSI Z21.11.2 Unvented
Heaters, latest edition and ANSI Z21.60-2012/CSA2.262012.
13. Correct installation of the logs, proper location of the
heater, and annual cleaning are necessary to avoid
potential problems with sooting. Sooting, resulting
from improper installation or operation, can settle on
surfaces outside the fireplace. Refer to log placement
instructions for proper installation.
14. Avoid any drafts that alter burner flame patterns. Do not
allow fans to blow directly into fireplace. Do not place
a blower inside burn area of firebox. Ceiling fans may
create drafts that alter burner flame patterns. Sooting
and improper burning will occur.
15. Caution: Candles, incense, oil lamps, etc. produce
combustion by-products including soot. Vent-free
room heater will not filter or clean soot produced by
these types of products. In addition, the smoke and/or
aromatics (scents) may be reburned in the vent-free
appliance which can produce odors. It is recommended
to minimize the use of candles, incense, etc. while the
vent-free appliance is in operation.
16. This heater shall not be installed in a room or space
unless the required volume of indoor combustion air is
provided by the method described in the National Fuel
Gas Code, ANSI Z223.1/NFPA 54, the International
Fuel Gas Code or applicable local codes.
17. Keep room area clear and free from combustible materials, gasoline and other flammable vapors and liquids.
18. Unvented gas room heaters emit moisture into the
living area. In most homes of average construction,
this does not pose a problem. In houses of extremely
tight construction, additional mechanical ventilation is
recommended.
19. During manufacturing, fabricating and shipping, various
components of this appliance are treated with certain
oils, films or bonding agents. These chemicals are not
harmful but may produce annoying smoke and smells
as they are burned off during the initial operation of the
appliance; possibly causing headaches or eye or lung
irritation. This is a normal and temporary occurrence.
12. Do not install the heaters in a bathroom or bedroom.
Monessen • Glow Getter Owner’s /Installation Manual • 4606-900 Rev. G • 10/19
31
20. Input ratings are shown in BTU per hour and are for
elevations up to 4,500 feet. For elevations above 4,500
each 1,000 feet above sea level. Refer to the National
Fuel Gas Code.
21. The appliance and its appliance main gas valve must be
disconnected from the gas supply piping system during
any pressure testing of that system at test pressures
in excess of 1⁄2 psig (3.5 kPa).
22. The appliance must be isolated from gas supply piping
system by closing its equipment shutoff valve during
any pressure testing of the gas supply piping system at
test pressures equal to or less than 1⁄2 psig (3.5 kPa).
23. Do not use this room heater if any part has been under
water. Immediately call a qualified service technician
to inspect the room heater and to replace any part of
the control system and any gas control which has been
under water.
24. Never burn solid fuels in a fireplace where a unvented
room heater is installed.
B. General Operating Parts
Figure 7.2 references the general operating parts of the
appliance and the section of this manual in which they are
discussed.
Mantel
Firebox
Hearth
Burner
BUILDING CODE INFORMATION
Adhere to all local codes or, in their absence, the latest
edition of THE NATIONAL FUEL GAS CODE ANSI Z223.1
or NFPA54 which can be obtained from:
American National Standards Institute, Inc.
1430 Broadway
New York, NY 10018
or
National Fire Protection Association, Inc.
Batterymarch Park
Quincy, MA 02269
Figure 7.2 General Operating Parts
C. Fuel Specifications
WARNING! Risk of Fire or Explosion! Appliance must
be set up for compatible gas type!
• This appliance is designed to operate on either natural
gas or propane. Make sure the appliance is compatible
with gas type selected for installation site.
WARNING! Risk of Fire! Comply with all minimum
clearances to combustibles as specified in the installation
instructions.
D. Before Lighting Appliance
Before operating this fireplace for the first time, have a
qualified service technician:
• Verify all shipping materials have been removed from
inside and/or underneath the gas log set
• Review proper placement of logs
• Ensure that there are no gas leaks
32
Monessen • Glow Getter Owner’s /Installation Manual • 4606-900 Rev. G • 10/19
8
Product Specific Information
A. Appliance Certification
MODEL: GG18NV/PV, GG24NV/PV
LABORATORY: CSA
TYPE: Unvented Room Heater
STANDARD: ANSI Z21.11.2-2016 (Unvented Application)
ANSI Z21.60-2012/CSA2.26-2012 (Vented
Application)
This product is listed to ANSI standards for “Unvented
Room Heaters” and applicable sections of “Gas Burning
Heating Appliances for Manufactured Homes and Recreational Vehicles”, and “Gas Fired Appliances for Use at
High Altitudes”.
B. BTU Specifications
Models
Maximum
Input
BTU/h
Minimum
Input
BTU/h
Front
Orifice
Rear
Orifice
GG18NV
(0-4500 FT)
29,000
21,000
#51
#46
GG18PV
(0-4500 FT)
29,000
22,500
#60
1.35mm
GG24NV
(0-4500 FT)
37,000
27,000
1.8mm
2.5mm
GG24PV
(0-4500 FT)
37,000
29,000
#57
#53
NOTICE: This installation must conform with local codes.
In the absence of local codes you must comply with the
National Fuel Gas Code, ANSI Z223.1—latest edition in
the U.S.A.
NOT INTENDED FOR USE AS A PRIMARY HEAT SOURCE.
This appliance is tested and approved as either supplemental room heat or as a decorative appliance. It should not be
factored as primary heat in residential heating calculations.
Installation and service of this appliance should
be performed by qualified personnel. Hearth
& Home Technologies recommends HHT
Factory Trained or NFI certified professionals.
Monessen • Glow Getter Owner’s /Installation Manual • 4606-900 Rev. G • 10/19
33
9
Lighting Instructions
FOR YOUR SAFETY READ BEFORE LIGHTING
WARNING
If you do not follow these instruction exactly, a fire or explosion may result causing property damage,
personal injury or loss of life.
A. This appliance is equipped with a piezo ignition device which lights the pilot. If piezo is not working
properly see Match Lighting Instructions.
B. BEFORE OPERATING smell all around the appliance area for gas. Be sure to smell next to the floor
because some gas is heavier than air and will settle on the floor.
WHAT TO DO IF YOU SMELL GAS:
• Do not attempt to light any appliance.
• Do not touch any electric switch; do not use any phone in your building.
• Immediately call your gas supplier from a neighbor's phone. Follow the gas supplier's instructions.
• If you cannot reach your gas supplier, call the fire department.
C. Use only your hand to push in, or turn the gas control knob. Never use tools. If the knob will not push
in or turn by hand, don't try to repair it. Call a qualified service technician. Force or attempted repair
may result in a fire or explosion.
D. Do not use this appliance if any part of it has been under water. Immediately call a qualified service
technician to inspect the appliance and to replace any part of the control system and any gas control
that has been under water.
Hi/Lo Knob
Pilot
On/Off/Pilot Knob
Piezo Ignitor
Switch
Figure 9.1 - Location of Piezo Ignitor, Control Knobs and Switch
34
Monessen • Glow Getter Owner’s /Installation Manual • 4606-900 Rev. G • 10/19
Lighting Instructions (continued)
MILLIVOLT CONTROL LIGHTING INSTRUCTIONS
1. STOP! Read the safety information label.
2. Make sure the manual shutoff valve is fully open.
3. This gas log set is equipped with an ignition device (piezo) which automatically lights the pilot. If
piezo ignitor does not light the pilot, refer to instructions for Match Lighting Instructions.
4. Turn gas control knob clockwise
to the OFF position and turn ON/OFF switch to OFF position.
5. Wait (5) minutes to clear out any gas. Then smell for gas, including near the floor. If you smell gas,
STOP! Follow the instructions under What To Do If You Smell Gas.
6. From OFF position, turn the gas control knob counterclockwise
to IGN position. Push in control
knob for 5 seconds. NOTE: If you are running the heater for the first time, it may be necessary to
press in the control knob for 30 seconds or longer to allow air to bleed out of the gas piping.
7. With the control knob pushed in, push in and release the piezo ignitor button to light the pilot.
8. Continue pushing the control knob in for a further 60 seconds to prevent the flame detector from
shutting off the gas while the probe is warming up. Release the control knob.
9. Turn gas control knob counterclockwise
to the ON position.
10. After the pilot has been lit for one minute, the burners can be turned on. Turn the ON/OFF switch to
ON position.
11. If the gas logs will not operate, follow the instructions To Turn Off Gas To Heater below and call your
service technician or gas supplier.
Hi/Lo Knob
Pilot
On/Off/Pilot Knob
Piezo Ignitor
Pilot
Switch
Controls
Figure 9.2 - Piezo Ignitor
TO TURN OFF GAS TO HEATER
1. Turn control knob clockwise
to OFF position to completely shut off the heater.
2. If applicable: Turn ON/OFF switch to OFF position and/or set thermostat (if present) to lowest setting.
3. If applicable: Turn off all electric power to the heater.
Monessen • Glow Getter Owner’s /Installation Manual • 4606-900 Rev. G • 10/19
35
Lighting Instructions (continued)
MATCH LIGHTING INSTRUCTIONS
1. Remove any items necessary for easy access to the pilot (for example: logs, screens, etc.).
2. Follow appropriate lighting instructions found previously. Instead of pushing and releasing the piezo
button, light a match and hold the flame to the end of the pilot and ignite the pilot.
3. After control knob has been released and pilot stays lit, reinstall any items that were removed for pilot
access.
4. Call a qualified service technician for repair or replacement of the piezo ignitor.
36
Monessen • Glow Getter Owner’s /Installation Manual • 4606-900 Rev. G • 10/19
10
Maintenance and Service
Any safety screen removed for servicing must be replaced
prior to operating the unvented room heater.
When properly maintained, your fireplace will give you
many years of trouble-free service. Contact your dealer
to answer questions regarding proper operation, troubleshooting and service for your appliance. Visit www.monessenhearth.com to locate a dealer. We recommend annual service by a qualified service technician.
A. Maintenance: Frequency and Tasks
The matrix below is an overview of maintenance tasks to
be performed on the appliance. Section B gives details
and instructions needed to assist the appropriate person
in performing the tasks.
Task
Frequency
Pilot Inspection
& Cleaning
Annually
Log Inspection
Annually
Firebox
Inspection
Annually
Burner Ignition
& Operation
Annually
To be completed by
Qualified Service
Technician
B. Maintenance Tasks: Qualified Service
Technician
The following tasks must be performed by a qualified service technician.
Pilot
Frequency: Annually
By: Qualified Service Technician
Tools needed: Small soft brush, pipe cleaner
• Inspect and remove dust, spider webs and lint
• Gently run pipe cleaner through air intake port
Firebox
Frequency: Annually
By: Qualified Service Technician
Tools needed: Protective gloves, sandpaper, steel wool,
cloths, mineral spirits, primer and touch-up paint.
• Inspect for paint condition, warped surfaces, corrosion
or perforation. Sand and repaint as necessary.
• Replace fireplace if firebox has been perforated.
Monessen • Glow Getter Owner’s /Installation Manual • 4606-900 Rev. G • 10/19
37
C. Burner Ignition and Operation
D. Cleaning and Servicing
Frequency: Annually
Annual inspection and cleaning by your dealer or
qualified service technician is recommended to prevent malfunction and/or sooting.
By: Qualified Service Technician
Tools needed: Protective gloves, vacuum cleaner, whisk
broom, flashlight, voltmeter, indexed drill bit set, and a
manometer.
• Verify burner is properly secured and aligned with pilot
or igniter.
• Clean off burner top, inspect for plugged ports, corrosion
or deterioration. Replace burner if necessary.
• Inspect for lifting or other flame problems.
• Inspect orifice for soot, dirt and corrosion. Verify orifice
size is correct. See Service Parts List for proper orifice
sizing.
• Verify manifold and inlet pressures. Adjust regulator as
required.
• Inspect pilot flame pattern and strength. See Figure 10.1
and 10.2 for proper pilot flame pattern. Clean or replace
orifice spud as necessary.
WARNING
Turn off heater and allow to cool before cleaning.
Remove logs, handling carefully by holding gently at each
end. Gloves are recommended to prevent skin irritation
from logs. If skin becomes irritated, wash gently with soap
and water. Refer to manual for correct log placement.
PERIODIC CLEANING - Refer to parts diagram for
location of items discussed below.
• Do not use cleaning fluid to clean logs or any part of
heater.
• Brush logs with soft bristle brush or vacuum with
•
Thermocouple
for Natural Gas
Thermocouple
for LP
•
•
brush attachment.
Vacuum loose particles and dust from the front and
rear burner, control and piezo covers and grate weldment.
Inspect and clean burner air intake holes. Remove
lint or particles with vacuum, brush, or pipe cleaners.
Failure to keep air intake holes clean will result
in sooting and poor combustion.
External case should be dusted and wiped with a
wet soapy cloth.
ANNUAL CLEANING/INSPECTION - Refer to parts
diagram for location of items discussed below.
• Inspect and clean burner air intake holes. Remove
Figure 10.1 Correct Pilot Flame Appearance
Thermocouple
for Natural Gas
•
•
Thermocouple
for LP
•
•
•
lint or particles with vacuum, brush or pipe cleaners.
Failure to keep air intake holes clean will result
in sooting and poor combustion.
Inspect and clean all burner ports.
Inspect ODS pilot for operation and accumulation of
lint at air intake holes.
Verify flame pattern and log placement for proper
operation.
Verify smooth and responsive ignition of main burner
and rear burner.
Replace battery in remote control device.
Figure 10.2 Incorrect Pilot Flame Appearance
38
Monessen • Glow Getter Owner’s /Installation Manual • 4606-900 Rev. G • 10/19
11
Troubleshooting
WARNING
Turn appliance OFF and allow to cool before servicing. Only a qualified service person should service and
repair the heater.
MILLIVOLT CONTROL SYSTEM
NOTE: All troubleshooting items are listed in order of operation.
PROBLEM
POSSIBLE CAUSE
When ignitor button is pressed, there is
no spark at ODS/pilot.
Appliance produces unwanted odors.
Appliance shuts off during use.
Gas odor even when control knob is in
OFF position.
When ignitor button is pressed, there is
spark at ODS pilot, but no ignition.
SOLUTION
Ignitor electrode positioned wrong.
Replace ignitor.
Ignitor electrode is broken.
Replace ignitor.
Ignitor electrode not connected to ignitor
cable.
Reconnect ignitor cable.
Ignitor cable pinched or wet. Keep ignitor
cable dry.
Free ignitor cable if pinched by any metal
or tubing.
Broken ignitor cable.
Replace ignitor cable.
Bad piezo ignitor.
Replace piezo ignitor.
Appliance burning vapors from paint, hair
spray, glues, etc.
Ventilate room. Stop using odor causing
products while heater is running.
Gas leak.
Locate and correct all leaks.
Initial burn off.
Ventilate room and turn unit on high until
odor is gone. Odor should be gone after
six hours of continuous use.
Not enough fresh air is available for
ODS/pilot to operate.
Open window and/or door for ventilation.
Low line pressure.
Contact local gas company.
ODS/pilot is partially clogged.
Clean ODS/pilot.
Defective thermopile.
Check wire connections. Check output
should be 500 millivolts across TH/TP
and TP Terminals with ON/OFF switches
off.
Restrictions in incoming air flow.
Check for bottom riser on glass door,
sunken fireplace, excessive lava rock/
cinders densely packed against grate.
Gas leak.
Locate and correct all leaks.
Control valve defective.
Replace control valve.
Gas supply turned off or manual shutoff
valve closed.
Turn on gas supply or open manual
shutoff valve.
Control knob not in PILOT position.
Turn control knot to PILOT position.
Control knob not pressed in while in
PILOT position.
Press in control knob while in PILOT
position.
Air in gas lines when installed.
Continue holding down control knob.
Repeat igniting operation until air is
removed.
ODS/pilot is clogged.
Replace ODS/pilot assembly or get it
serviced.
Gas regulator setting is not correct.
Check incoming pressure. Replace gas
regulator.
Monessen • Glow Getter Owner’s /Installation Manual • 4606-900 Rev. G • 10/19
39
B. Accessories
HILOKTN - Hi/Lo Kit Natural
HILOKTP - Hi/Lo Kit Propane
Monessen • Glow Getter Owner’s /Installation Manual • 4606-900 Rev. G • 10/19
57
MASSACHUSETTS RESIDENTS ONLY
Please read and follow these special requirements
NOTE REGARDING VENTED PRODUCTS
This product must be installed by a licensed plumber or
gas fitter when installed within the Commonwealth of
Massachusetts.
2. Approved Carbon Monoxide Detectors. Each carbon
monoxide detector as required in accordance with the above
provisions shall comply with NFPA 720 and be ANSI/UL 2034
listed and IAS certified.
Any residence with a direct vent product must have a carbon
monoxide (CO) detector installed in the residence.
3. Signage. A metal or plastic identification plate shall
be permanently mounted to the exterior of the building at a
minimum height of eight (8) feet above grade directly in line
with the exhaust vent terminal for the horizontally vented gas
fueled heating appliance or equipment. The sign shall read, in
print size no less than one-half (1/2) inch in size, “GAS VENT
DIRECTLY BELOW. KEEP CLEAR OF ALL OBSTRUCTIONS.”
Installation of the fireplace or vented gas log in the State
of Massachusetts requires the damper to be permanently
removed or welded in the fully open position.
In addition, a naturally vented gas log may not be installed in a
bedroom or bathroom in the State of Massachusetts.
Flex line installation must not exceed 36 inches and must have
a T shutoff valve.
NOTE REGARDING VENT FREE PRODUCTS
This product must be installed by a licensed plumber or
gas fitter when installed within the Commonwealth of
Massachusetts.
In addition, vent free products may not be installed in a
bedroom or bathroom regardless of size or type in the State of
Massachusetts.
Flex line installation must not exceed 36 inches and must have
a T shutoff valve.
CARBON MONOXIDE DETECTOR REQUIREMENTS
(2) Revise 10.8.3 by adding the following additional
requirements:
(a) For all side wall horizontally vented gas fueled equipment
installed in every dwelling, building or structure used in whole
or in part for residential purposes, including those owned
or operated by the Commonwealth and where the side wall
exhaust vent termination is less than seven (7) feet above
finished grade in the area of the venting, including but not
limited to decks and porches, the following requirements shall
be satisfied:
1. Installation of carbon monoxide detectors. At the time
of installation of the side wall horizontal vented gas fueled
equipment, the installing plumber or gas fitter shall observe
that a hard wired carbon monoxide detector with an alarm and
battery back-up is installed on the floor level where the gas
equipment is to be installed. In addition, the installing plumber
or gas fitter shall observe that a battery operated or hard wired
carbon monoxide detector with an alarm is installed on each
additional level of the dwelling, building or structure served
by the side wall horizontal vented gas fueled equipment. It
shall be the responsibility of the property owner to secure the
services of qualified licensed professionals for the installation
of hard wired carbon monoxide detectors
a. In the event that the side wall horizontally vented gas
fueled equipment is installed in a crawl space or an attic, the
hard wired carbon monoxide detector with alarm and battery
back-up may be installed on the next adjacent floor level.
b. In the event that the requirements of this subdivision
can not be met at the time of completion of installation, the
owner shall have a period of thirty (30) days to comply with the
above requirements; provided, however, that during said thirty
(30) day period, a battery operated carbon monoxide detector
with an alarm shall be installed.
58
4. Inspection. The state or local gas inspector of the
side wall horizontally vented gas fueled equipment shall not
approve the installation unless, upon inspection, the inspector
observes carbon monoxide detectors and signage installed
in accordance with the provisions of 248 CMR 5.08(2)(a)1
through 4.
(b) Exemptions: The following equipment is exempt from 248
CMR 5.08(2)(a)1 through 4:
1. The equipment listed in Chapter 10 entitled "Equipment
Not Required To Be Vented" in the most current edition of
NFPA 54 as adopted by the Board; and
2. Product Approved side wall horizontally vented gas fueled
equipment installed in a room or structure separate from the
dwelling, building or structure used in whole or in part for
residential purposes.
(c) Manufacturer requirements — Gas Equipment Venting
System Provided. When the manufacturer of Product
Approved side wall horizontally vented gas equipment provides
a venting system design or venting system components with
the equipment, the instructions provided by the manufacturer
for installation of the equipment and the venting system shall
include:
1. Detailed instructions for the installation of the venting
system design or the venting system components; and
2. A complete parts list for the venting system design or
venting system.
(d) Manufacturer requirements — Gas Equipment Venting
System Not Provided. When the manufacturer of a Product
Approved side wall horizontally vented gas fueled equipment
does not provide the parts for venting the flue gases, but
identifies “special venting systems,” the following requirements
shall be satisfied by the manufacturer:
1. The referenced "special venting system" instructions
shall be included with the appliance or equipment installation
instructions; and
2. The “special venting systems” shall be Product Approved
by the Board, and the instructions for that system shall include
a parts list and detailed installation instructions.
(e) A copy of all installation instructions for all Product
Approved side wall horizontally vented gas fueled equipment,
all venting instructions, all parts lists for venting instructions,
and/or all venting design
Monessen • Glow Getter Owner’s /Installation Manual • 4606-900 Rev. G • 10/19
C. Contact Information
Monessen, a brand of Hearth & Home Technologies
7571 215th Street West, Lakeville, MN 55044
www.monessenhearth.com
Please contact your dealer with any questions or concerns.
For the location of your nearest dealer,
please visit www.monessenhearth.com
- NOTES ________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
NOTICE
DO NOT DISCARD THIS MANUAL
• Important operating
and maintenance
instructions included.
• Read, understand and follow
these instructions for safe
installation and operation.
• Leave this manual with
party responsible for use
and operation.
This product may be covered by one or more of the following patents: (United States) 5613487, 5647340, 5890485,
5941237, 6006743, 6019099, 6053165, 6145502, 6374822, 6484712, 6601579, 6769426, 6863064, 7077122, 7098269,
7258116, 7470729, 8147240 or other U.S. and foreign patents pending.
2000-945C
Printed in U.S.A. - Copyright 2016
Monessen • Glow Getter Owner’s /Installation Manual • 4606-900 Rev. G • 10/19
59