advertisement
MultiConnect
®
Cell
MTC-MNA1 User Guide
MULTICONNECT® CELL SERIES 100 USER GUIDE MultiConnect ® Cell Series 100 User Guide
Model: MTC-MNA1 Part Number: S000709 1.1
Copyright
This publication may not be reproduced, in whole or in part, without the specific and express prior written permission signed by an executive officer of Multi-Tech Systems, Inc. All rights reserved.
Copyright © 2019 by Multi-Tech Systems, Inc.
Multi-Tech Systems, Inc. makes no representations or warranties, whether express, implied or by estoppels, with respect to the content, information, material and recommendations herein and specifically disclaims any implied warranties of merchantability, fitness for any particular purpose and non infringement.
Multi-Tech Systems, Inc. reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Multi-Tech Systems, Inc. to notify any person or organization of such revisions or changes.
Trademarks
MultiTech ® , the MultiTech logo, and MultiConnect are registered trademarks of Multi-Tech Systems, Inc. All other brand and product names are trademarks or registered trademarks of their respective companies.
Legal Notices
The MultiTech products are not designed, manufactured or intended for use, and should not be used, or sold or re-sold for use, in connection with applications requiring fail-safe performance or in applications where the failure of the products would reasonably be expected to result in personal injury or death, significant property damage, or serious physical or environmental damage. Examples of such use include life support machines or other life preserving medical devices or systems, air traffic control or aircraft navigation or communications systems, control equipment for nuclear facilities, or missile, nuclear, biological or chemical weapons or other military applications (“Restricted Applications”). Use of the products in such Restricted Applications is at the user’s sole risk and liability.
MULTITECH DOES NOT WARRANT THAT THE TRANSMISSION OF DATA BY A PRODUCT OVER A CELLULAR COMMUNICATIONS NETWORK WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR FREE, NOR DOES MULTITECH WARRANT ANY CONNECTION OR ACCESSIBILITY TO ANY CELLULAR COMMUNICATIONS NETWORK. MULTITECH WILL HAVE NO LIABILITY FOR ANY LOSSES, DAMAGES, OBLIGATIONS, PENALTIES, DEFICIENCIES, LIABILITIES, COSTS OR EXPENSES (INCLUDING WITHOUT LIMITATION REASONABLE ATTORNEYS FEES) RELATED TO TEMPORARY INABILITY TO ACCESS A CELLULAR COMMUNICATIONS NETWORK USING THE PRODUCTS.
Contacting MultiTech Knowledge Base
The Knowledge Base provides immediate access to support information and resolutions for all MultiTech products. Visit http://www.multitech.com/kb.go
.
Support Portal
To create an account and submit a support case directly to our technical support team, visit: https://support.multitech.com
.
Support
Business Hours: M-F, 8am to 5pm CT
Country
Europe, Middle East, Africa: U.S., Canada, all others:
By Email
By Phone
+(44) 118 959 7774 (800) 972-2439 or (763) 717-5863
Warranty
To read the warranty statement for your product, visit www.multitech.com/warranty.go
. For other warranty options, visit www.multitech.com/es.go
.
World Headquarters
Multi-Tech Systems, Inc.
2205 Woodale Drive, Mounds View, MN 55112 Phone: (800) 328-9717 or (763) 785-3500 Fax (763) 785-9874 2 MultiConnect ® Cell MTC-MNA1 User Guide
CONTENTS
Contents
MultiConnect ® Cell MTC-MNA1 User Guide 3
CONTENTS
4
MultiConnect ® Cell MTC-MNA1 User Guide
CONTENTS
MultiConnect ® Cell MTC-MNA1 User Guide 5
6
PRODUCT OVERVIEW
Chapter 1 – Product Overview
About the MultiConnect Cell Modem
MultiConnect® Cell 100 Series MTC-MNA1 cellular modems are ready-to-deploy, standalone LTE Category M1 modems that provide wireless communication. The MTC-MNA1 is a compact communications platform that provides cellular capabilities for fixed and mobile applications. It is intended for use in energy, utility, or industrial settings. The MTC-MNA1 is available with RS-232 or as a USB to Cellular device.
Documentation
The following documentation is available on the product page of the MultiTech website ( www.multitech.com
).
Document
MultiConnect Cell User Guide Telit ME910C1 AT Commands Reference Guide USB Driver Installation Guide for LTE Devices
Description
This document provides an overview, safety and regulatory information, schematics, and general device information.
You can configure the device using the LTE AT Commands. These commands are documented in the Telit AT Command Reference Guide P/N: 80529ST10815A.
The document provides instructions on USB driver installation for LTE devices P/N: S000616.
MultiConnect ® Cell MTC-MNA1 User Guide
Dimensions Serial
PRODUCT OVERVIEW
MultiConnect ® Cell MTC-MNA1 User Guide 7
PRODUCT OVERVIEW
USB
8 MultiConnect ® Cell MTC-MNA1 User Guide
PRODUCT OVERVIEW
LED Descriptions
The top panel contains the following LEDs: Power and Terminal Ready LEDs—The Power LED indicates that DC power is present and the TR LED blinks when the unit is functioning normally.
Modem LEDs—Two modem LEDs indicate carrier detection and link status (for serial units only).
Prog. Signal LEDs—Three programmable signal LEDs can display the signal strength level of the wireless connection if coded by the user.
LED Indicators
POWER TR CD PROG. SIGNAL Indicates presence of DC power when lit.
Terminal Ready. When lit, indicates connection to terminal emulation. When not lit, indicates no terminal is present.
(for serial only) Carrier Detect. Indicates established data connection when lit.
(for serial only) These LEDs do not function by default and require the user to write code in order to control them. If programmed, they display the strength of the cellular signal.
Note:
The three PROG. SIGNAL LEDs can be controlled as follows: GPIO2: Controls the LED with a single bar above it GPIO3: Controls the LED with two bars above it GPIO4: Controls the LED with three bars above it For more information on using GPIO to control the LEDs, refer to the AT Command Guide.
Side Panels
The device has connectors on either side. The figures that follow show the side panels.
MultiConnect ® Cell MTC-MNA1 User Guide 9
PRODUCT OVERVIEW
MTC-MNA1 Specifications
Category General
Standards TCP/IP Functions Frequency Bands
Speed Description
LTE UE Category M1, 3GPP release 13 compliant USB Interface is CDC-ACM compliant FTP, SMTP, SSL, TCP, UDP 4G: 1900 (B2) / 700 (B12) / 700 (B13) / AWS 1700 (B4) Data Speed
Interface
USB Interface USB 2.0 high speed compatible Serial Modem Interface Up to 921.6 Kbps UART Interface
Physical Description
LTE Cat M1: Up to 375 Kbps uplink / Up to 300 Kbps downlink RS-232 levels Weight Dimensions
Connectors
Antenna Connectors 0.4 oz. (10 g) Refer to mechanical drawing for dimensions.
SIM
Environment
Humidity
Power Requirements
1 SMA connectors for cellular 1.8V and 3V SIM holder for mini-SIM card Operating Temperature -40° C to +85° C Storage Temperature -40° C to +85° C 20%-90% RH, non-condensing Operating Voltage Serial Models: 5-32 VDC USB Models: 5 VDC 10
Category SMS
SMS
Description
Point-to-Point messaging Mobile-Terminated SMS Mobile-Originated SMS
Certifications and Compliance
MultiConnect ® Cell MTC-MNA1 User Guide
Category
EMC Compliance Radio Compliance Safety Compliance Network Compliance Carrier
Description
FCC Part 15 Class B FCC Part 24E, 27 UL 60950-1 2nd ED cUL 60950-1 2nd ED PTCRB AT&T Verizon
PRODUCT OVERVIEW
MultiConnect ® Cell MTC-MNA1 User Guide 11
PRODUCT OVERVIEW
RS-232 9-Pin Female Connector
12 8 9 4 5 6 7 2 3
Pin
1
Abbreviation
CD RX TX DTR GND DSR RTS CTS RI
Description
Carrier Detect Receive Transmit Data Terminal Ready Ground Data Set Ready Request to Send Clear to Send Ring Indicator I - I O
In/Out
O I O O O
Power Measurements
Multi-Tech Systems, Inc. recommends incorporating a 10% buffer into your power source when determining product load.
Serial Model: MTC-MNA1-B01 Power Draw
Radio Protocol Sleep mode current, connected to wireless (milliamps) Cellular call box connection, no data (milliamps) Average measured current (milliamps) at maximum power Average TX pulse amplitude current (milliamps) Total inrush charge, in millicoulombs (mC) Total inrush charge duration during power-up (ms) 9 Volts LTE 1880 MHz 12 Volts LTE 1880 MHz 24 Volts LTE 1880 MHz
9 7 4 27 23 14 72 59 41 156 136 112 0.724
0.721
1.05
9.6
7.7
7.76
MultiConnect ® Cell MTC-MNA1 User Guide
PRODUCT OVERVIEW
USB Model: MTC-MNA1-B03 Power Draw
Radio Protocol Sleep mode current (milliamps) Cellular connection idle, no data (milliamps) Live Connection idle current (milliamps) ) Average current at Max Power (milliamps Average TX pulse amplitude current (milliamps) Total inrush charge in millicoulombs (mC) 5 Volts LTE
N/A 32 33 131 244 0.452
MultiConnect ® Cell MTC-MNA1 User Guide 13
SAFETY WARNINGS
Chapter 2 – Safety Warnings
Radio Frequency (RF) Safety
Due to the possibility of radio frequency (RF) interference, it is important that you follow any special regulations regarding the use of radio equipment. Follow the safety advice given below.
Operating your device close to other electronic equipment may cause interference if the equipment is inadequately protected. Observe any warning signs and manufacturers’ recommendations.
Different industries and businesses restrict the use of cellular devices. Respect restrictions on the use of radio equipment in fuel depots, chemical plants, or where blasting operations are in process. Follow restrictions for any environment where you operate the device.
Do not place the antenna outdoors.
Switch OFF your wireless device when in an aircraft. Using portable electronic devices in an aircraft may endanger aircraft operation, disrupt the cellular network, and is illegal. Failing to observe this restriction may lead to suspension or denial of cellular services to the offender, legal action, or both.
Switch OFF your wireless device when around gasoline or diesel-fuel pumps and before filling your vehicle with fuel.
Switch OFF your wireless device in hospitals and any other place where medical equipment may be in use.
Interference with Pacemakers and Other Medical Devices Potential interference
Radio frequency energy (RF) from cellular devices can interact with some electronic devices. This is electromagnetic interference (EMI). The FDA helped develop a detailed test method to measure EMI of implanted cardiac pacemakers and defibrillators from cellular devices. This test method is part of the Association for the Advancement of Medical Instrumentation (AAMI) standard. This standard allows manufacturers to ensure that cardiac pacemakers and defibrillators are safe from cellular device EMI.
The FDA continues to monitor cellular devices for interactions with other medical devices. If harmful interference occurs, the FDA will assess the interference and work to resolve the problem.
Precautions for pacemaker wearers
If EMI occurs, it could affect a pacemaker in one of three ways: Stop the pacemaker from delivering the stimulating pulses that regulate the heart's rhythm.
Cause the pacemaker to deliver the pulses irregularly.
Cause the pacemaker to ignore the heart's own rhythm and deliver pulses at a fixed rate.
Based on current research, cellular devices do not pose a significant health problem for most pacemaker wearers.
However, people with pacemakers may want to take simple precautions to be sure that their device doesn't cause a problem.
Keep the device on the opposite side of the body from the pacemaker to add extra distance between the pacemaker and the device.
Avoid placing a turned-on device next to the pacemaker (for example, don’t carry the device in a shirt or jacket pocket directly over the pacemaker).
14 MultiConnect ® Cell MTC-MNA1 User Guide
SAFETY WARNINGS
Antenna
The antenna intended for use with this unit meets the requirements for mobile operating configurations and for fixed mounted operations, as defined in 2.1091 and 1.1307 of the FCC rules for satisfying RF exposure compliance.
If an alternate antenna is used, consult user documentation for required antenna specifications.
MultiConnect ® Cell MTC-MNA1 User Guide 15
INSTALLING AND USING THE DEVICE
Chapter 3 – Installing and Using the Device
Installing the Device
1.
2.
3.
4.
Connect suitable antenna(s) to the antenna connector(s).
If your device is the serial version: Connect the DE9 male connector (9-pin) of the RS-232 cable to the RS-232 connector on the device, then connect the other end to the serial port on the other desired device.
Screw-on the power lead from the power supply module into the power connection on the device.
Plug the power supply into your power source.
If your device is the USB version: For information about the USB cable that helps power your device, see the section "USB Cable Recommendations." The USB cable uses power from the USB power line. Connect one end of the USB cable to your computer or other USB high power device, such as a hub.
Connect the other end to the device's USB connector.
The POWER LED lights after the device powers up.
Placing Serial Devices in Power Save Mode
The serial devices offer a low power mode (sleep or power save mode) using the power save switch (below the SIM card slot) on the device to change from normal or low power mode. The low power mode is intended for battery or solar-powered, IoT applications such as outdoor remote sensors.
There are other techniques to place the device into low power mode. This example uses data terminal ready (DTR) and the AT command +CFUN=5. For other techniques, review the AT command guide for your device, as described in the Documentation section of this guide.
The device also wakes up from sleep mode by using the wake-on-ring feature. See the following example using the ring indicator line to wake the host processor when the radio receives an incoming call or SMS message. Your application then needs to act on the ring indication and wake up the device by asserting DTR.
Using Low Power Mode
Here are some different configuration options for low power mode: To turn on low power mode, set the power-save switch to LOW.
On the RS-232 interface, ensure your application controls DTR and makes it active (on). To configure the device for DTR control, issue either AT&D1 or AT&D2 for DTR control. The &D0 command does not allow low power to operate.
To configure the device to enter low power (sleep) mode, issue AT+CFUN=5 to the radio.
To configure the device to wake from low power mode by using the wake-on-ring feature, issue AT#E2SMSRI=1000. This configures the ring indicator to go active for 1000 ms when an SMS message is received.
To have the device enter sleep mode, set DTR to inactive (off) on the RS-232 interface. The clear to send (CTS) signal is off when the device is in sleep mode.
16 MultiConnect ® Cell MTC-MNA1 User Guide
INSTALLING AND USING THE DEVICE
USB Cable Recommendations
If your device has a USB connector, to avoid enumeration or power issues: Use a high-speed USB cable that is as short as possible.
Use a well-shielded cable with at least 24 AWG wire pair for power/ground and 28 AWG wire pair for data lines.
If possible, use a USB port that connects directly to the motherboard rather than a USB port with added cabling inside the computer chassis.
Use USB 3.0 ports if available. These ports are typically rated for more current.
You can order the USB cable through MultiTech. The part number is CA-USB-A-MINI-B-3
Powering Down Your Device
CAUTION:
system.
Failing to properly power down the device before removing power may corrupt your device's file To properly power down your device, use the following sequence :
1.
2.
3.
Issue the AT#SHDN command.
Wait 30 seconds.
Power off or disconnect power.
Note:
If you send AT#SHDN and do not remove power, the radio restarts after 60 seconds.
Installing a SIM Card
This model requires a SIM card, which is supplied by your service provider. To install the SIM card:
1.
2.
Locate the SIM card slot on the side of the modem. The slot is labeled SIM.
Slide the SIM card into the SIM card slot with the contact side facing down as shown. When the SIM card is installed, it locks into place.
MultiConnect ® Cell MTC-MNA1 User Guide 17
INSTALLING AND USING THE DEVICE
Removing a SIM Card
To remove the SIM card, push the SIM card in. The device ejects the SIM card.
Mounting Device to Flat Surface
1.
2.
3.
Locate the groove on the bottom of the device.
Slide the mounting bracket through the groove.
To secure the bracket to the desired surface, place and tighten two screws in the holes on either end of the mounting bracket. The dimensions illustration in this guide shows the mounting bracket, as well as the dimensions for placement of the screws.
18 MultiConnect ® Cell MTC-MNA1 User Guide
ANTENNA AND ACTIVATION INFORMATION
Chapter 4 – Antenna and Activation Information
Antenna System Cellular Devices
The cellular/wireless performance depends on the implementation and antenna design. The integration of the antenna system into the product is a critical part of the design process; therefore, it is essential to consider it early so the performance is not compromised. Devices were approved with the following antenna(s) and for alternate antennas meeting the given specifications.
Requirements for Cellular Antennas with regard to FCC/IC Compliance
This device has been designed to operate with the antennas listed below and having a maximum antenna gain of 6.18 dBi for the 700 MHz band, 6.00 dBi for 1700 MHz band, and 9.01 dBi for the 1900 MHz frequency band.
Antennas not included in this list or that have a gain greater than specified are strictly prohibited for use with this device. The required antenna impedance is 50 ohms.
Antenna
Devices were approved with the following antenna or for alternate antennas meeting the given specifications: Manufacturer: Description: Model Number Wieson LTE Antenna with SMA-Male Connector GY115IE002-001
MultiTech ordering information: Model
ANLTE4-1HRA ANLTE4-2HRA ANLTE4-10HRA ANLTE4-50HRA
Quantity
1 2 10 50
Antenna Specifications
Category
Frequency Range VSWR Gain Impedance Radiation Polarization
Description
0.698 - 0.96 GHz 1.710 - 2.170 GHz 2.30 - 2.69 GHz 3:1 maximum 2.06 dBi 50 Ω nominal Omni-directional Linear, vertical MultiConnect ® Cell MTC-MNA1 User Guide 19
ANTENNA AND ACTIVATION INFORMATION
Account Activation for Cellular Devices
Some MultiTech devices are pre-configured to operate on a specific cellular network. To use the device, you must set up a cellular data account with your service provider. Each service provider has its own process for adding devices to their network.
Device Phone Number
Every device has a unique phone number. Your service provider supplies a phone number when you activate your account. Wireless service provider implementation may vary. Consult with your service provider to get the phone number for your device.
Adding APN value (AT&T only)
NOTE:
This applies to
AT&T users only
(not for Verizon).
After properly setting up your account with your carrier and activating and installing your SIM card, you need to add your carrier's APN (Access Point Name) into the device before the cellular modem is ready for use.
To add your APN value:
1.
2.
Establish a terminal session with the device.
Enter the command: AT+CGDCONT=1,"IPV4V6","APN_Name" (where APN_Name is the APN provided by your wireless carrier).
Your wireless carrier assigns the APN. If you don’t know the APN, contact your wireless carrier.
20 MultiConnect ® Cell MTC-MNA1 User Guide
CONFIGURING AND COMMUNICATING WITH YOUR DEVICE
Chapter 5 – Configuring and Communicating with Your Device
Before Using the Device
Before using the device: Install any drivers. Refer to the separate driver installation guide for your device.
Power up your device and ensure it is connected to your computer that issues AT commands.
Note:
Wait 10 seconds after power-up before issuing any AT commands.
Install terminal software that can communicate with the device, such as HyperTerminal, Tera Term, Kermit, or Putty.
For additional information, refer to the AT command guide and any related documentation for your device. The AT command guide describes command formatting, syntax, and other basic information.
Using Command Mode and Online Data Mode
Modems have two operation modes, command and online data. After power up, the modem is in command mode and ready to accept AT commands.
Use AT commands to communicate with and configure your modem. These commands establish, read, and modify device parameters and control how the modem works. The device also generates responses to AT commands that help determine the modem’s current state.
If the modem is in online data mode, it only accepts the Escape command (+++).
To send the modem AT Commands from terminal emulation software, set the software to match the modem’s default data format, which is: Speed: 115,200 bps Data bits: 8 Parity: none Stop bit: 1 Flow control: hardware To confirm communication with the device: Type
AT
and press
Enter
.
If the device responds with OK, it is properly communicating.
Dual Carrier Firmware for Cellular Radio
This device uses a cellular radio with dual carrier firmware meaning that it can be used on different carrier networks (not simultaneously). The device can be used on either the Verizon or AT&T/other networks. The device is configured for AT&T/others by default.
To check that your device is configured for the desired network:
MultiConnect ® Cell MTC-MNA1 User Guide 21
CONFIGURING AND COMMUNICATING WITH YOUR DEVICE
AT#FWSWITCH?
If response is: #FWSWITCH: 0 The device is configured for AT&T/other networks.
If response is: #FWSWITCH: 1 The device is configured for Verizon.
22
To switch carrier networks:
From AT&T to Verizon: AT#FWSWITCH=1,1 From Verizon to AT&T: AT#FWSWITCH=0,1
Note:
For the Link status (LS) LED to function, you must issue the command AT#GPIO=1,0,2 any time you use the firmware switch command (AT#FWSWITCH=0 or AT#FWSWITCH=1).
Verizon FOTA (Firmware Over the Air)
At times, your device may require a critical update to radio firmware for devices connecting to the network. To stay compliant to Verizon’s LTE requirements, you must implement FOTA. Failure to perform a critical update could result in losing access to the Verizon network.
MultiTech has developed a script for customers to use in order to initiate a FOTA update from the (the customer’s) local host processor (pull FOTA). The script is available at: https://www.multitech.com/vzw-catm1
Verifying Signal Strength
To verify the device signal strength, enter:
AT+CSQ
The command indicates signal quality, in the form: +CSQ: Where:
Received signal strength indication.
0 1 2-30 31
(-113) dBm or less (-111) dBm (-109) dBm - (-53) dBm / 2 dBm per step (-51) dBm or greater MultiConnect ® Cell MTC-MNA1 User Guide
CONFIGURING AND COMMUNICATING WITH YOUR DEVICE
Not known or not detectable LTE - RSRQ (in dBm): -4 to -3 -6 to -5 -8 to -7 -10 to -9 -13 to -11 -15 to -14 -17 to -16 -19 to -18 Not known or not detectable
Note:
Signal strength of 10 or higher is needed for successful packet data sessions.
Example
A example response to AT+CSQ: +CSQ: 15,1
Checking Network Registration
Before establishing a packet data connection, verify the is device registered on the network. To do this enter the network registration report read command: AT+CEREG?
If the device returns: AT+CEREG?: 0,1 or AT+CEREG?: 0,5 The device is registered.
If the device returns: AT+CEREG?: 0,2 The device is in a network searching state.
MultiConnect ® Cell MTC-MNA1 User Guide 23
CONFIGURING AND COMMUNICATING WITH YOUR DEVICE
Sending and Receiving Data Connecting Device to TCP Server as TCP Client
1.
2.
3.
AT+CGDCONT=1,"IPV4V6","apnname" where apnname is the APN your cellular provider assigned to your SIM card.
Bring up Data Connection Using Internal IP stack
Enter: Verizon: AT#SGACT=3,1 Other Networks: AT#SGACT=1,1 The device responds with the IP Address the cellular provider assigned to the device on connection, followed by OK. For example: #SGACT: 25.194.185.116
OK
Create Client Connection to TCP Server on Port 500
Enter: AT#SD=1,0,500,"###.##.###.##" where ###.##.###.## is the TCP server IP Address.
The device responds with OK. The device can send or receive data now without entering additional commands.
Closing the Socket and the Connection
To close the socket:
1.
2.
Enter the escape sequence: +++ To close Socket 1, enter: AT#SH=1 To close the data connection: Enter: Verizon: AT#SGACT=3,0 Other Networks: AT#SGACT=1,0 The device responds with OK.
Configuring Device as UDP Listener to Accept UDP Client Connections
To configure the device as a UDP client:
1.
Check signal strength.
Enter: AT+CSQ 24 MultiConnect ® Cell MTC-MNA1 User Guide
CONFIGURING AND COMMUNICATING WITH YOUR DEVICE 2.
3.
4.
5.
6.
7.
Verify device is registered on the cellular network.
Enter: Should return: +CEREG: 0,1 or +CEREG: 0,5 OK
Configure socket parameters
Enter: AT#SCFG=1,3,300,240,600,50
Activate context one
Enter: Verizon: AT#SGACT=3,1 Other Networks: AT#SGACT=1,1
Set firewall rule to accept connections:
AT#FRWL=1,"###.##.###.#","###.##.###.#" where ###.##.###.# represents the IP range. For example: AT#FRWL=1,"204.26.122.1","204.26.122.255"
Set connection ID 1 for UDP listening mode on port 7000.
Enter:
AT#SLUDP=1,1,7000
The device responds with and unsolicited indication that a host is trying to connect to connection ID 1 on port 7000.
SRING: 1
Accept incoming connection ID 1
Enter:
AT#SA=1
The device indicates a client successfully established a listener connection.
CONNECT The device can send and receive data now.
Exit Data Mode and Close Connection
To exit data mode and close the socket:
1.
2.
3.
Enter the escape sequence: +++ To close Socket 1, enter: AT#SH=1 To close the data connection, enter: Verizon: AT#SGACT=3,0 Other Networks: AT#SGACT=1,0 The device responds with OK.
MultiConnect ® Cell MTC-MNA1 User Guide 25
CONFIGURING AND COMMUNICATING WITH YOUR DEVICE
Configuring Device as UDP Client to Connect to UDP Server Configure and Connect the Device
To configure the device as a UDP client:
1.
2.
3.
4.
5.
Check signal strength.
Enter: AT+CSQ
Verify device is registered on the cellular network.
Enter: AT+CEREG?
Should return: +CEREG: 0,1 or +CEREG: 0,5 OK
Configure socket parameters
Enter: AT#SCFG=1,3,300,240,600,50
Activate context one
Enter: Verizon: AT#SGACT=3,1 Other Networks: AT#SGACT=1,1
Create UDP connection to Server port
Enter: AT#SD=1,1,####,"###.##.###.##" where #### is the server port and ###.##.###.## is the IP number.
The device responds with OK, which indicates a successful connection for sending and receiving data through the socket connection.
Exit Data Mode and Close Connection
To exit data mode and close the socket:
1.
2.
3.
Enter the escape sequence: +++ To close Socket 1, enter: AT#SH=1 To close the data connection,enter: Verizon: AT#SGACT=3,0 Other Networks: AT#SGACT=1,0 The device responds with OK.
26 MultiConnect ® Cell MTC-MNA1 User Guide
CONFIGURING AND COMMUNICATING WITH YOUR DEVICE
Transferring FTP File to FTP Server
To connect to FTP server and upload files:
1.
2.
3.
4.
5.
6.
7.
8.
Check signal strength.
Enter: AT+CSQ
Verify device is registered on the cellular network.
Enter: AT+CEREG?
Should return: +CEREG: 0,1 or +CEREG: 0,5 OK
Activate context
Enter: Verizon: AT#SGACT=3,1 Other Networks: AT#SGACT=1,1
Set FTP operations timeout to 10 seconds
Enter: AT#FTPTO=1000
Configure FTP server IP address with username and password.
Enter: AT#FTPOPEN="###.##.###.#","username","password",0 where ###.##.###.# is the IP address and the username and password for the FTP server.
Configure file transfer type.
Enter: AT#FTPTYPE=# where # is 0 for binary or 1 for ASCII.
Enter the file name to be sent to the FTP server and initiate connection.
Enter: AT#FTPPUT="file.txt" The device responds with: CONNECT Send the file through the device.
Closing the FTP Data Connection
After the file is sent:
1.
Enter the escape sequence.
Enter: +++ The device responds with: MultiConnect ® Cell MTC-MNA1 User Guide 27
CONFIGURING AND COMMUNICATING WITH YOUR DEVICE
28
2.
3.
NO CARRIER
Close the FTP connection.
Enter: AT#FTPCLOSE
Close the PPP data connection.
Enter: Verizon: AT#SGACT=3,0 Other Networks: AT#SGACT=1,0 The device responds with OK.
Downloading File from FTP Server
To connect to an FTP server and download files:
1.
2.
3.
4.
5.
6.
7.
Check signal strength.
Enter: AT+CSQ
Verify device is registered on the cellular network.
Enter: AT+CEREG?
Should return: +CEREG: 0,1 or +CEREG: 0,5 OK
Activate context one
Enter: Verizon: AT#SGACT=3,1 Other Networks: AT#SGACT=1,1
Set FTP operations timeout to 10 seconds
Enter: AT#FTPTO=1000
Configure FTP server IP address with username and password.
Enter: AT#FTPOPEN="###.##.###.#","username","password",0 where ###.##.###.# is the IP address and the username and password for the FTP server.
Configure file transfer type.
Enter: AT#FTPTYPE=# where # is 0 for binary or 1 for ASCII.
If required, change the working directory to "folder1".
Enter: MultiConnect ® Cell MTC-MNA1 User Guide
CONFIGURING AND COMMUNICATING WITH YOUR DEVICE 8.
AT#FTPCWD="folder1"
Enter the file name.
Enter: AT#FTPGET="filename.txt" where filename.txt is the file to download.
The device responds with: CONNECT The file is received through the device. The device responds with: NO CARRIER The data connection closes automatically when the file sending ends.
Closing the FTP Data Connection
After the file is sent:
1.
2.
Close the FTP connection.
Enter: AT#FTPCLOSE
Close the PPP data connection.
Enter: Verizon: AT#SGACT=3,0 Other Networks: AT#SGACT=1,0 The device responds with OK.
Reading, Writing and Deleting Messages Reading Text Messages
NOTE:
For CAT M1 devices, you can only send/receive SMS messages from other CAT M1 devices on the same network.
To read a text message in text mode:
1.
2.
3.
Send a message to the phone number of the currently installed SIM.
Put the device in text mode.
Enter: AT+CMGF=1
Read message.
Enter: AT+CMGR=1 Example response: +CMGR: "REC UNREAD","0001112222","","20161006135126" How are you?
OK MultiConnect ® Cell MTC-MNA1 User Guide 29
CONFIGURING AND COMMUNICATING WITH YOUR DEVICE
Where 0001112222 is the recipient phone number and 20161006135126 is received data in the format YYYYMMDDHHMMSS.
Sending Text Messages
To send a text message in text mode:
1.
2.
3.
4.
5.
Check signal strength.
Enter: AT+CSQ
Verify device is registered on the cellular network.
Enter: AT+CEREG?
Should return: +CEREG: 0,1 or +CEREG: 0,5 OK
Put the device in text mode.
Enter: AT+CMGF=1 The device responds.
OK
Enter the recipient's number and your message.
Enter: AT+CMGS="##########" >Your message here where ########## is the recipient's number.
Send the message.
Enter CTRL+Z.
The device responds: +CMGS: # OK where # is the reference number of the sent message.
For example: AT+CMGF=1 OK AT+CMGS="0001112222" > How are you?
Deleting Messages
To delete one text message, enter: 30 MultiConnect ® Cell MTC-MNA1 User Guide
CONFIGURING AND COMMUNICATING WITH YOUR DEVICE AT+CMGD=1,#
where 1 is the index in the select storage and # is the delflag option. Enter: 0 Deletes message in the specified index.
1 2 Deletes all read messages. Leaves unread messages and stored device originated messages.
Deletes all read and sent device-originated messages. Leaves unread messages and unsent device-originated messages.
3 4 Deletes all read messages and sent and unsent device-orginated messages.
Leaves unread messages.
Deletes all messages.
For example: AT+CMGD=1 (delete message at index 1) AT+CMGD=2 (delete message at index 2 ) AT+CMGD=1,0 AT+CMGD=1,1 AT+CMGD=1,2 AT+CMGD=1,3 AT+CMGD=1,4 MultiConnect ® Cell MTC-MNA1 User Guide 31
REGULATORY INFORMATION
Chapter 6 – Regulatory Information
Industry Canada Class B Notice
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
Cet appareil numérique de la classe B respecte toutes les exigences du Reglement Canadien sur le matériel brouilleur.
This device complies with Industry Canada license-exempt RSS standard(s). The operation is permitted for the following two conditions:
1.
2.
the device may not cause interference, and this device must accept any interference, including interference that may cause undesired operation of the device.
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence.
L'exploitation est autorisée aux deux conditions suivantes:
1.
2.
l'appareil ne doit pas produire de brouillage, et l’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d’en compromettre le fonctionnement.
Industry Canada and FCC
This device complies with Industry Canada licence-exempt RSS standard(s) and part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
Cet appareil est conforme avec Industrie Canada RSS exemptes de licence standard (s) et la partie 15 des règles de la FCC. Son fonctionnement est soumis aux deux conditions suivantes: 1. l'appareil ne doit pas produire de brouillage, et 2. l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.
47 CFR Part 15 Regulation Class B Devices
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
32 MultiConnect ® Cell MTC-MNA1 User Guide
REGULATORY INFORMATION
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
Warning:
Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
FCC Interference Notice
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
1.
2.
This device may not cause harmful interference, and This device must accept any interference received, including interference that may cause undesired operation.
Restriction of the Use of Hazardous Substances (RoHS)
Multi-Tech Systems, Inc.
Certificate of Compliance 2015/863
Multi-Tech Systems, Inc. confirms that its embedded products comply with the chemical concentration limitations set forth in the directive 2015/863 of the European Parliament (Restriction of the use of certain Hazardous Substances in electrical and electronic equipment - RoHS).
These MultiTech products do not contain the following banned chemicals 1 : Lead, [Pb] < 1000 PPM Mercury, [Hg] < 100 PPM Cadmium, [Cd] < 100 PPM Hexavalent Chromium, [Cr+6] < 1000 PPM Polybrominated Biphenyl, [PBB] < 1000 PPM Polybrominated Diphenyl Ethers, [PBDE] < 1000 PPM Bis(2-Ethylhexyl) phthalate (DEHP): < 1000 ppm Benzyl butyl phthalate (BBP): < 1000 ppm Dibutyl phthalate (DBP): < 1000 ppm Diisobutyl phthalate (DIBP): < 1000 ppm Environmental considerations: Moisture Sensitivity Level (MSL) =1 Maximum Soldering temperature = 260C (in SMT reflow oven) 1 Lead usage in some components is exempted by the following RoHS annex, therefore higher lead concentration would be found in some modules (>1000 PPM); - Resistors containing lead in a glass or ceramic matrix compound.
MultiConnect ® Cell MTC-MNA1 User Guide 33
REGULATORY INFORMATION
Information on HS/TS Substances According to Chinese Standards
In accordance with China's Administrative Measures on the Control of Pollution Caused by Electronic Information Products (EIP) # 39, also known as China RoHS, the following information is provided regarding the names and concentration levels of Toxic Substances (TS) or Hazardous Substances (HS) which may be contained in Multi-Tech Systems Inc. products relative to the EIP standards set by China's Ministry of Information Industry (MII).
Hazardous/Toxic Substance/Elements Name of the Component
Printed Circuit Boards Resistors Capacitors Ferrite Beads Relays/Opticals ICs Diodes/ Transistors Oscillators and Crystals Regulator Voltage Sensor Transformer Speaker Connectors LEDs Screws, Nuts, and other Hardware AC-DC Power Supplies Software /Documentation CDs Booklets and Paperwork Chassis O O O O O O O O O O O O O O O O O O O O X X O O O O X O O O O O O X
Lead (PB)
O O O O
Mercury (Hg)
O O O O O O O O O O O O O O O O O O O
Cadmium (CD) Hexavalent Chromium (CR6+)
O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O
Polybromi nated Biphenyl (PBB)
O O O
Polybrominat ed Diphenyl Ether (PBDE)
O O O O O O O O O O O O O O O O O O O
X
material of such component is higher than the SJ/Txxx-2006 Requirements for Concentration Limits.
O
Represents that the concentration of such hazardous/toxic substance in all the units of homogeneous Represents that no such substances are used or that the concentration is within the aforementioned limits.
34 MultiConnect ® Cell MTC-MNA1 User Guide
REGULATORY INFORMATION
Information on HS/TS Substances According to Chinese Standards (in Chinese)
依 照中 标准 有毒 物质 息 根据中华人民共和国信息产业部 控制管理办法》（第 39 (MII) 制定的电子信息产品 (EIP) 号），也称作中国 RoHS, 下表列出了 标准－中华人民共和国《电子信息产品污染 Multi-Tech Systems, Inc.
产品中可能含有的有毒 物质 (TS) 或有害物质 (HS) 的名称及含量水平方面的信息。 有 害 // 有 物质 // 元 素 成 分名 印刷电路板 电阻器 电容器 铁氧体磁环 继电器 / 光学部件 ICs 二极管 / 晶体管 振荡器和晶振 调节器 电压传感器 变压器 扬声器 连接器 LEDs 螺丝、螺母以及其它五金件 交流 直流电源 软件 / 文档 CD 手册和纸页 底盘 O O O O O O O O O O O O O O O O O O O O X X O O O O X O O O O O O O O O X O 铅
(PB)
汞
(Hg)
O O O O O O O O O O O O O O O O O O O
(CD)
O O O O O O O O O O O O O O O O O 六 铬
(CR6+)
多 溴联
(PBB)
O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O 多 溴二 醚
(PBDE)
O O
X O
表示所有使用类似材料的设备中有害 / 有毒物质的含量水平高于 表示不含该物质或者该物质的含量水平在上述限量要求之内。 SJ/Txxx-2006 限量要求。 MultiConnect ® Cell MTC-MNA1 User Guide 35
USING CONNECTION MANAGER
Chapter 7 – Using Connection Manager
Use Connection Manager to: Install the latest device drivers.
Activate and connect your device to your carrier’s network.
Note:
Connection Manager can install drivers and connect your device regardless of your cellular network; however, activation is only supported with Verizon, Aeris, Sprint, and some regional carriers. If you cannot activate your device with Connection Manager, refer to
Account Activation for Cellular Devices.
Switch the firmware in your device to a different carrier (if supported by your device).
Manage cellular connection and automatically reconnect with the keep-alive feature.
View device details.
View line charts of signal level and data rates.
Use a terminal window for communicating with and troubleshooting the device.
Installing Connection Manager
Connection Manager installs the appropriate drivers for USB devices along with the application. Serial devices do not require drivers.
Note:
fail.
Attempting to plug in the device before the appropriate drivers are installed can cause the connection to To install Connection Manager and the device drivers:
1.
2.
3.
4.
5.
Go to Click https://www.multitech.com/support/connection-manager
Connection Manager
.
Open or unzip the
Connection Manager
.
file and run the installer (.msi file).
In the MultiTech Connection Manager Setup Wizard, read the end-user license agreement and check
accept the terms in the License Agreement
.
I
Click
Next
to have the installer automatically disable the native WWAN AutoConfig service in Windows.
The WWAN AutoConfig service manages mobile broadband connections. Connection Manager requires that this service be disabled.
6.
7.
Note:
This page appears only on Windows 10.
If a MultiTech device is connected to the computer, disconnect it and click
Next
.
If you use a USB device, check
Install the modem driver
.
CAUTION:
Unless you are certain that the drivers for your USB device are already installed on the computer, make sure that you check
Install the modem driver
. Failure to do this will cause the application to incorrectly detect your device or not detect the device at all.
Note:
Because serial devices do not require drivers, it does not matter if you check or uncheck
Install the modem driver
for a serial device.
36 MultiConnect ® Cell MTC-MNA1 User Guide
USING CONNECTION MANAGER 8.
9.
To specify a folder for Connection Manager, use the default folder or click you want to use.
Change
to browse to the folder Click
Install
.
A separate wizard opens for installing Telit drivers. Some MultiTech devices use embedded modules from Telit Wireless Solutions to provide cellular connectivity; these devices require Telit drivers.
10.
11.
12.
Select
Complete
setup type.
When the drivers are installed, click
Finish
.
In the Setup Wizard, click
Finish
.
Note:
To open Connection Manager after installation, check
Manager when the installation is finished
.
Start the MultiTech Connection
After the drivers are installed, you need to restart your computer if prompted by Windows.
If using a USB device, you can connect the device to the carrier's network with Connection Manager. Refer to
If using a serial device, you need to set up the device in Windows Device Manager before connecting the device.
Refer to
Setting Up a Serial Device in Windows Device Manager
.
Setting Up a Serial Device in Windows Device Manager
To set up the device in Windows Device Manager:
1.
2.
3.
4.
Make sure that your desired COM port for the serial device is available.
Connect the serial device to the PC.
Go to (in
Control Panel COM Ports
).
>
Device Manager
. Make a note of the COM port number for the connected device Example: The COM port is
COM31
.
Go to
Action
>
Add legacy hardware
.
MultiConnect ® Cell MTC-MNA1 User Guide 37
USING CONNECTION MANAGER 5.
In the
Add Hardware Wizard
:
a.
b.
c.
d.
e.
Click Select
Next
.
Install the hardware that I manually select from a list
, then click Select
Modems
, then click
Next
.
Select
Standard Modem Types
, then select
Standard 33600 bps Modem Next
.
Check
Don't detect my modem; I will select it from a list
, then click
Next
.
on the right.
Important:
Make sure that you select
only
Standard 33600 bps Modem
. Selecting another model may cause your device to work incorrectly or fail.
f.
g.
h.
Select your COM port, then click Click
Finish
.
Go to
Device Manager Next
.
>
Modems
and confirm that the device is added.
To verify that the device is set up correctly, query the device:
6.
a.
b.
Go to
Device Manager
>
Modems
, right-click
Standard 33600 bps Modem
, and select
Properties
.
On the
Diagnostics
tab, click
Query Modem
.
Note:
port.
The device cannot be queried if the Connection Manager is running and using the device's If the device is ready, diagnostic information from the device appears in the box above.
To connect the device to your carrier's network, refer to
.
38 MultiConnect ® Cell MTC-MNA1 User Guide
USING CONNECTION MANAGER
Connecting a Device
Before You Begin
Make sure that your device is connected to the computer where Connection Manager is installed.
Set up the device in Device Manager. Refer to
Setting Up a Serial Device in Windows Device Manager
.
To connect your device to the carrier's network:
1.
Open Connection Manager.
Connection Manager automatically detects the connected device, and the changes to
Connect Detect
button on the . If the application cannot detect the device automatically, click
Detect Main
to initiate device detection manually.
tab
2.
If you are connecting the device to this computer for the first time, on the
Connection
dialog box, provide values for the connection settings, such as the dial number and access point name (APN).
You may need to ask the carrier for these settings.
a.
To monitor Internet connectivity, have Connection Monitor send periodic pings to a host, check
Enable keep-alive
and enter the IP address or host name to ping in the
Host to ping
box. For example, you can enter the host name google.com
or IP address
8.8.8.8
.
If the keep-alive check fails, Connection Manager automatically reconnects. When the keep-alive feature is enabled, the Connection Manager's
Main
tab displays the keep-alive check status and when the last ping response was received.
b.
c.
If your device supports dual carriers, switch the firmware to the desired carrier by selecting the carrier in the
MNO Firmware
list. For example, if your device can switch the firmware between AT&T and Verizon, select
Verizon
in the list.
Note:
The
MNO Firmware
switching.
list doesn't appear if your device doesn't support carrier firmware When you change the carrier firmware, the modem automatically restarts to apply the selected firmware.
To save the settings, click
Apply
.
You can change the connection settings on the and
Password Connection
tab. The cannot be changed after the device is connected.
Dial number
,
APN
,
User name
,
3.
4.
On the
Settings
tab, select USB or serial device.
USB Modem
or
Serial Modem
depending on whether you are connecting a If you are connecting a serial device, provide the serial settings on the
Settings
tab:
a.
b.
In the
Modem type
For the other settings, provide the values that match the serial-port settings for the device in Device Manager.
list, select the appropriate modem type.
For
Port
, expand
Ports
and notice the COM port number next to the device name. Right-click the device name, select
Properties
, and find the values for the other settings on the
Port Settings
tab.
c.
Note:
To save the settings, click
Apply
.
MultiConnect ® Cell MTC-MNA1 User Guide 39
USING CONNECTION MANAGER
40 Settings displayed for a USB device on the be changed.
Settings
tab are determined automatically and cannot To set the application to run during Windows startup, check
Run application at Windows startup
.
To automatically connect to the Internet, check
Connect to the Internet automatically
.
Selecting scenarios where Connection Manager is running on a remote computer. If a power failure occurs on the computer, these settings ensure the application will restart and reconnect to the Internet when power is restored.
Run application at Windows startup
and
Connect to the Internet automatically
is useful in
5.
On the
Main
tab, click
Connect
.
When a connection is established, the
Main
tab displays the download and upload speeds, the amount of traffic sent and received,
Connected
status, and the signal strength percentage and bars. The statistics on connection speeds and traffic are available only during a current connection session.
Note: 6.
For serial modems, the signal strength is available only when the device is displayed.
not
connected to the carrier's network. When connection to the network is established, the last signal strength value is View the details for the current connection on the
Details
tab.
To disconnect the device from the carrier's network, click
Disconnect
.
Uninstalling Connection Manager
Along with uninstalling Connection Manager, the installed device drivers are also removed.
Before You Begin
Make sure that Connection Manager is not running.
To uninstall Connection Manager:
1.
2.
3.
In Windows, go to
Control Panel > Programs > Programs and Features
.
Right-click
MultiTech Connection Manager
and select
Uninstall
.
Click
Yes
to confirm that you want to uninstall Connection Manager.
The native Windows WWAN AutoConfig service is automatically enabled.
4.
When the message "Are you sure you want to uninstall this product?" appears, click Connection Manager and the installed drivers are removed from the computer.
Yes
.
Note:
The steps above describe how to uninstall Connection Manager using Control Panel. You can also uninstall the application by using the installer file (.msi). Double-click the file, in the MultiTech Connection Manager Setup Wizard, click
Next
, and then select
Remove
on the next two pages.
Connection Manager User Interface
Connection Manager consists of the following tabs: Main Settings MultiConnect ® Cell MTC-MNA1 User Guide
Connection Details Terminal Charts
USING CONNECTION MANAGER
Main tab
The
Main
tab displays the following: Status of device connection: Searching, Connecting, Connected, Disconnecting, or Disconnected The action button, which changes according to the current device connection status:
Disconnect Detect
,
Connect
, or Signal strength bars and percentage indicator (only when connection to the carrier's network is established)
Note:
The signal strength is displayed for a serial device only when the device is not connected to the carrier's network.
Connection statistics: download and upload speeds, amount of traffic sent and received (only when connection to the carrier's network is established) The keep-alive check status and when the last ping response was received if checked on the
Connection
tab.
Enable keep-alive check
is MultiConnect ® Cell MTC-MNA1 User Guide 41
USING CONNECTION MANAGER
42
Settings tab
Use the
Settings
tab to specify the type of device:
USB Modem
or
Serial Modem
.
If
USB Modem
is selected, the tab displays USB settings. These settings cannot be edited.
If
Serial Modem
is selected, the tab displays the serial settings that match the serial-port settings for the device. You can edit these settings.
The
Settings
options.
tab also contains the
Run application at Windows startup
and
Connect to the Internet automatically
Check
Run application at Windows startup
to open Connection Manager when Windows starts.
Check
Connect to the Internet automatically
to set Connection Manager to connect to the carrier's network automatically each time the application opens.
Connection tab
The
Connection
tab displays the following: The carrier-provided connection settings.
The
Enable keep-alive check
box. Check this box to monitor connectivity to the Internet. Check
Enable keep-alive check
and enter the IP address or host name to ping in the automatically reconnect.
Host to ping
box. Connection Monitor will send periodic pings to the host. If the keep-alive feature fails, Connection Manager will The
MNO firmware
list. If your device supports dual carriers, you can switch the firmware to the other carrier by selecting the carrier in this list.
Note:
The
Connection
tab isn't available if Connection Manager doesn't detect a device.
Details tab
The
Details
tab displays the modem details when a device is detected and the connection details when a connection is established.
Terminal tab
The
Terminal
tab contains a terminal window to communicate with the connected device by entering AT commands. For details, refer to the AT Commands reference guide for your device.
Note:
When a serial device is connected to the carrier's network, the terminal window isn't available.
Charts tab
The
Charts
tab contains line charts that graphically represent signal strength and download and upload speeds for the 2-hour interval.
Troubleshooting Serial COM port is not available in the Serial Modem Settings
Close Connection Manager and reopen it.
Device is not detected ("No Device")
After following the steps to activate your device, the
Main
tab still indicates "No Device." MultiConnect ® Cell MTC-MNA1 User Guide
USING CONNECTION MANAGER
Try the following steps:
1.
2.
3.
4.
Click the
Settings
tab and make sure that the appropriate modem type is selected: USB or Serial.
If you are connecting a serial device, make sure that all serial modem settings correspond to the serial modem and serial port configuration.
Restart Connection Manager.
Disconnect and reconnect the device.
MultiConnect Cell USB Modem is not detected
1.
2.
Check the Power and LS LEDs on the device. If they are not continuously lit, then the problem is with the power supply. Check the cable and connections.
USB device: Make sure that the device is connected to the PC and that the correct USB cable is in use.
Connection Manager is not working, and a device connected to the computer is not detected
Connection Manager cannot detect a connected device because the required drivers are not installed. The most likely cause is that
Install the modem drivers
was not checked during the installation.
Uninstall and re-install Connection Manager. During the installation, make sure that you check
driver
. Refer to
Uninstalling Connection Manager
and
.
Install the modem
Connection Manager displays "Device Error" status for a serial device
This error has the following causes and solutions.
Cause
Connection Manager cannot open the COM port that the device was installed on because the port is being used by another program.
The wrong COM port is specified for the device on the
Settings
tab.
Solution
If possible, free up the COM port for the device.
On the
Settings
tab, select the COM port that matches the port that the device is installed on and click
Apply
.
You can look up the port in Device Manager in Windows. In Device Manager, expand
Modems
, right click the name of your device, and select Note the port on the
Modem
tab.
Properties
.
MultiConnect ® Cell MTC-MNA1 User Guide 43
advertisement
* Your assessment is very important for improving the workof artificial intelligence, which forms the content of this project
Related manuals
advertisement