Eureka HyperClean NEC222 User Manual

NEC220 series
Owner’s Guide
Cordless stick vacuum cleaner; household type
Thank you for purchasing your new Eureka vacuum!
Important instructions
For easy assembly, please take a few
moments to read this owner’s guide.
If you have questions about your new
vacuum, please contact our customer
service HELPLINE at 1-800-282-2886.
We’re here to help!
Eureka stands by our
Clean Promise seal.
Learn more at
www.eureka.com/cleanpromise
www.eureka.com
Where to find important vacuum information
Keep this information
Write the model, type and serial number here:
Date of purchase (keep your receipt)_______________
Model number and type__________________________
Serial number_________________________________
Find these numbers on a label on the hand vacuum,
battery, and charger. Refer to these numbers when
ordering parts and accessories, or if service is needed.
This Owner’s Guide provides important instructions
to prolong the life of your Eureka vacuum cleaner
Registration: To register your product visit www.eureka.com and click on the ‘Register Your Product’
link in the top right corner.
Inspection: Carefully unpack and inspect your new Eureka vacuum cleaner for shipping damage.
Each unit is tested and thoroughly inspected before shipping. For instructions regarding any
shipping damage, call the Eureka Customer Service HELPLINE at 1-800-282-2886 immediately.
Contents
Important safeguards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
What comes in the carton. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
How to identify parts of your vacuum cleaner. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Easy assembly, How to install wall mount, How to charge battery
and Battery indicator lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
How to use your vacuum cleaner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
How to use hand vacuum and accessory tools. . . . . . . . . . . . . . . . . . . . . . . . . . . 7-8
How to maintain your vacuum cleaner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
How to maintain dust cup, filters and brushroll. . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
The Eureka limited warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Thermal cut-off and problem solving. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
How to dispose vacuum cleaner and battery pack . . . . . . . . . . . . . . . . . . . . . . . . 11
How to order replacement parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
! Follow caution information wherever you see this symbol.
2
Eureka Customer Service HELPLINE 1-800-282-2886
IMPORTANT SAFEGUARDS
When using an electrical appliance, basic precautions should always be followed, including the following:
READ ALL INSTRUCTIONS BEFORE USING THIS VACUUM CLEANER
Failure to follow the warnings and instructions may result in electric shock, fire and/or serious injury.
WARNING
•Prevent unintentional starting. Ensure the switch is in the
off-position before connecting to battery pack, picking up or
carrying the appliance. Carrying the appliance with your finger
on the switch or energizing appliance that has the switch on
invites accidents.
•Do not touch nozzle when the vacuum cleaner is on. Danger.
•Do not put any object into openings. Do not use with any
openings blocked; keep free of dust, lint, hair and anything that
may reduce air flow.
•Do not use outdoors or on wet surfaces.
•Do not operate the vacuum cleaner or charger if it has been
damaged in any way. If vacuum cleaner is not working as it
should, has been dropped, damaged, left outdoors, or dropped
into water, call the Eureka Customer Service HELPLINE at
1-800-282-2886.
•To avoid excessive heat and damage to the unit or battery, the
vacuum cleaner will not operate while charging.
•Do not allow to be used as a toy. Close attention is necessary
when used by or near children.
•Use only as described in this manual. Use only manufacturer’s
recommended attachments.
•Recharge only with the charger specified by the manufacturer.
A charger that is suitable for one type of battery pack may
create a risk of fire when used with another battery pack.
•Do not pull or carry the charger by cord, use cord as a handle,
close a door on cord, or pull cord around sharp edges or
corners. Do not run appliance over cord. Keep cord away from
heated surfaces.
•This charger is not intended for use by travelers.
•Do not use extension cords or outlets with inadequate currentcarrying capacity for the charger.
•Do not unplug by pulling on cord. To unplug, grasp the plug,
not the cord.
•Do not handle charger or vacuum cleaner with wet hands.
•Use appliances only with specifically designated battery packs.
Use of any other battery packs may create a risk of injury and fire.
•DO NOT MUTILATE OR INCINERATE BATTERIES. THEY
BECOME DANGEROUS AT HIGH TEMPERATURES.
•Liquid ejected from the battery may cause irritation or burns. If
the liquid gets on the skin, (1) seek medical attention, (2) wash
quickly with soap and water, and (3) neutralize with a mild acid
such as lemon juice or vinegar. If the liquid gets into the eyes,
flush them immediately with clean water for a minimum of 10
minutes.
•When battery pack is not in use, keep it away from other metal
objects, like paper clips, coins, keys, nails, screws or other
small metal objects, that can make a connection from one
terminal to another. Shorting the battery terminals together
may cause burns or a fire.
• This product is functioning at temperature range within
40°F - 104°F.
•Do not use a battery pack or appliance that is damaged
or modified. Damaged or modified batteries may exhibit
unpredictable behavior resulting in fire, explosion or risk of injury.
• Do not expose a battery pack or appliance to fire or excessive
temperature. Exposure to fire or temperature above 266°F may
cause explosion.
•Follow all charging instructions and do not charge the battery
pack or appliance outside of the temperature range specified
in the instructions. Charging improperly or at temperatures
outside of the specified range may damage the battery and
increase the risk of fire.
•Have servicing performed by a qualified repair person using
only identical replacement parts. This will ensure that the
safety of the product is maintained.
•Do not modify or attempt to repair the appliance or the battery
pack except as indicated in the instructions for use and care.
•The terminals on both the vacuum cleaner and battery should
be kept free and clean of objects. Do not insert metal objects
inside the terminals.
•This vacuum cleaner creates suction. Keep hair, loose clothing,
fingers, and all parts of body away from openings and moving
parts.
•Do not pick up anything that is burning or smoking, such as
cigarettes, matches, or hot ashes.
•Do not use without filters in place.
•Use extra care when cleaning stairs.
•Do not use to pick up flammable or combustible liquids, such
as gasoline, or use in areas where they may be present.
•Store vacuum cleaner and charger indoors in a cool, dry area.
To avoid electric shock and/or cleaner damage, do not expose
to weather elements.
•Keep your work area well lit. Unplug electrical appliances
before vacuuming them.
•Overcharging, short circuiting, reverse charging, mutilating or
incinerating the cells and the batteries must be avoided.
•If a cell or a battery has leaked or vented, it should be
replaced immediately using protective gloves.
•If and when necessary, these cells or batteries must be
replaced with identical new ones from the same manufacturer.
If a cell or a battery to be replaced is connected with other cells
or batteries in series, it is recommended that the other cells or
batteries be replaced with new ones at the same time.
•Reverse polarity installation of the cell or the battery in the end
product must be avoided.
•Do not incinerate this appliance even if it is severely damaged.
Contact local waste facility before discarding in trash.
•WARNING: This product can expose you to chemicals
including Di(2-ethylhexyl)phthalate (DEHP), which is known
to the State of California to cause cancer and to cause birth
defects or other reproductive harm.
For more information go to www.P65Warnings.ca.gov.
SAVE THESE INSTRUCTIONS
3
What comes in the carton
Battery
Hand vacuum
OWNER’S
GUIDE
Important safeguards
Wall mount
SPARE FILTERS
This filter set can be used while included filters are drying.
Wash and thoroughly dry each filter
regularly or loss of suction may occur.
24h
Spare filters
3 screws &
drywall anchors
Charger
2-in-1 upholstery tool
Motorized floor nozzle
Additional tools on select models
PowerPlush nozzle
(NEC226-NEC229)
Crevice tool
4
Wand
Eureka Customer Service HELPLINE 1-800-282-2886
Motorized pet tool
(NEC229)
How to identify parts of your vacuum cleaner
Cordless vacuum cleaner
Mode selections
Battery indicator lights
Floor indicator light
Carpet indicator light
MAX indicator light
Carpet/hard floor button
MAX power button
Detachable
hand vacuum
Handle
Hand vacuum
Filter cover
Release button
for hand vacuum
Release button
for wand
Power
button
Dust cup lever
Filter assembly
(inside dust cup)
Wand
Bottom lid
Battery
Charging
port
For filter maintenance instructions, see page 9
Post-motor filter
Release button
for floor nozzle
Foam
filter
Brushroll
indicator light
Fiber
filter
Motorized
floor nozzle
Headlights
Filter screen
www.eureka.com
5
Easy assembly
1. Slide battery onto hand vacuum
until firmly attached (Fig. 1).
1
2. Slide wand onto hand vacuum
until it clicks (Fig. 2).
3. Push wand into motorized floor
4
nozzle until it clicks (Fig. 3).
Drywall anchors
How to install wall mount
•Choose location near power outlet.
Locate point high enough on wall
to allow wand and motorized floor
nozzle to hang freely.
•Place mount against wall and use
pencil to mark drill holes.
•Drill holes (with 1/4" bit) and insert
drywall anchors. Insert screws
through holes on mount and tighten
until firmly attached (Fig. 4).
2
Click!
Cord
clip
How to charge battery and
store accessories (Fig. 5)
Tool storage Tool storage
•Place assembled vacuum cleaner
on wall mount.
•Plug charger into power outlet and
then into charger port on hand vac.
•Loop charger cord into clips on
sides of wall mount.
•Snap tool(s) into tool storage areas.
Battery indicator lights show
level of charge (Fig. 5)
•Indicator lights stop blinking when
fully charged.
•Charge battery fully before using for
the first time. This may take up to
four hours.
6
Cord
clip
5
Battery
indicator
lights
3
Click!
Eureka Customer Service HELPLINE 1-800-282-2886
How to use cleaner
for cleaning floors
1.Click power button once to start
(Fig. 1).
1 Power button
2.Select carpet or floor depending
on what type of surface you are
cleaning (Fig. 2).
3.For maximum power, press the
MAX power button (Fig. 2).
2 Hard floor/carpet button
4.Using motorized floor nozzle,
glide back and forth on area to
be cleaned. Avoid oversized or
sharp items (such as screws)
with cleaner.
3
5.Twist wrist to engage swivel
function (Fig. 3).
6.When done, click power button
once to stop motor.
Empty dust cup after
every use
There are two ways to empty
the dust cup:
1. Hold cleaner over waste basket.
Press lever to release bottom lid of
dust cup to empty debris (Fig. 4).
2. Or, remove dust cup from hand
vacuum by twisting to ‘unlock’
position (Fig. 5). Once emptied,
reattach dust cup by lining up arrow
and ‘unlock’ position. Twist
dust cup until arrow lines up with
‘locked’ position.
MAX power button
This cleaner has a unique swivel
feature that allows for easy
manuevering around furniture. Twist
wrist to engage swivel function.
5
4
OR
www.eureka.com
7
How to use hand vacuum and
accessories
!
1
CAUTION
2
Moving parts! Aways turn off hand vacuum
before attaching accessories.
The hand vacuum can be used with or without
tools.
•To use without tools, press release button
and remove wand. Collect debris directly with
hand vacuum nozzle (Fig. 1).
•To use tools with wand, press release button
to remove motorized floor nozzle. Slide tool
onto end of wand until it clicks (Fig. 2).
•To use tools with hand vacuum only, press
release button to remove wand. Slide tool
onto hand vacuum until it clicks (Fig. 3).
How to use hand vacuum and
motorized floor nozzle
Ideal for cleaning stairs.
•Press release button to remove wand from
hand vacuum. Attach motorized floor nozzle
directly to hand vacuum until it clicks.
•Click power button once to start.
Crevice tool: Cleans
hard-to-reach areas
such as corners,
baseboard edges,
dryer vents,
chairs and
sofas.
3
•2-in-1 upholstery
tool: Use brush
to vacuum
blinds, vents
or upholstered
surfaces. Use felt
portion to clean
delicate surfaces.
To switch between felt and
brush portions, press thumb
release and slide brush up or
down.
Additional accessory tools on select models
Use with or without wand.
PowerPlush nozzle
(NEC226-NEC229)
• Attach Powerplush
nozzle for optimal
performance on
bare floors
8
Eureka Customer Service HELPLINE 1-800-282-2886
How to maintain your vacuum cleaner
WARNING: Moving parts!
! CAUTION
Never operate vacuum cleaner without all
filters, filter screen and dust cup in proper
position.
Recharge cleaner after each use.
Washable dust cup filter - clean frequently
Washable post-motor filter – clean every 6 months
24h
1.
2.
3.
4.
Twist dust cup and remove.
Twist filter screen and remove.
Lift out foam filter and holder.
Separate foam filter from fiber
Flat
filter by pulling them apart.
5. R
inse and dry
THOROUGHLY.
6. Reassemble once
completely dry.
24h
1.
2.
3.
4.
5.
Twist filter cover and remove.
Lift out post-motor filter.
Shake to remove dust.
Every 6 months, replace filter or rinse and dry THOROUGHLY.
Reposition filter and cover and twist to ‘lock.’
Brushroll maintenance - clean frequently or when brushroll indicator light turns red
Place motorized floor nozzle upside down. Use scissors or knife
to cut strings and threads.
If debris cannot be removed easily, remove retainer clip to
access brushroll. Using flathead screwdriver or coin, turn
screw to the ‘unlock’ position.
Remove retainer clip and lift out brushroll to clean and remove
debris.
To reassemble: 1. Align one end of brushroll with floor nozzle gear.
2. Press other end into slot.
3. Hook retainer clip under tab and press down.
4. Insert screw and turn to ‘lock’ position.
PowerPlush brushroll – clean frequently
24h
Place motorized floor nozzle upside down. Use fingers to remove
clog or debris. Do not use scissors or knife to cut strings and
threads. If debris cannot be removed easily, remove retainer clip
to access brushroll. Follow steps above.
Remove retainer clip and lift out brushroll to clean and remove
debris. Brushroll is washable. Roll in a towel to absorb water; dry
THOROUGHLY before reassembling. Follow steps above.
www.eureka.com
9
The Eureka two-year limited warranty
Midea America Corp. (“Eureka”), subject to the terms and conditions
herein, warrants this vacuum cleaner to be free from defects in material and
workmanship for a term of two years from the date of original purchase
when used in accordance with the Eureka operating and maintenance
instructions and under normal household usage. This warranty is granted
only to the original purchaser and members of immediate household, and is
applicable only to original purchases from Eureka authorized resellers.
What Eureka will do:
Eureka will, at its option, repair or replace a defective vacuum or vacuum
part that is covered by this warranty. Repairs may be performed using new
or refurbished parts that meet or exceed Eureka specifications for new
parts. If Eureka elects to replace the vacuum, the replacement may be a
reconditioned unit. Depending on availability of products, Eureka reserves
the right to provide you with a replacement product that is the same or
similar, or substitute equivalent of the original product. As a matter of
warranty policy, Eureka will not refund the consumer’s purchase price.
This warranty does not cover:
•Battery module and battery components. The battery module and its
components are covered by a separate one-year limited battery warranty.
•Normal wear and tear of the vacuum and vacuum parts that require
replacement under normal use such as disposable dust bags, filters, drive
belts, light bulbs, brush-roll, bristles, impellers and cleaning.
•Damages or malfunctions resulting from: improper or unreasonable use
or maintenance, abuse, negligence, failure to follow instructions contained
in any written materials that accompany the product, deterioration by
reason of excess moisture, corrosive atmosphere, lightning, power
surges, connections to improper voltage supply, unauthorized alteration,
or other external causes such as extremes in temperature or humidity,
modifications, scratches or discoloration, accidents, misuse, or acts of
God. This warranty also does not cover damage resulting from repair or
attempted repair by anyone other than Eureka or an authorized Eureka
Warranty Station. This warranty is not applicable to any product that has
been altered or on which the serial number has been defaced, modified or
removed. Altering, erasing, or forging any proof-of-purchase documents
voids any applicable product warranty.
Obtaining warranty service:
To obtain warranty service you must contact the Eureka Service Team, toll
free, at 1-800-282-2886 or email [email protected], to discuss the
warranty claim and procedures to be followed. All warranty claims must
include submission of proof-of-purchase documentation. For additional
information, you may also visit www.eureka.com.
Shipping charges:
You will be responsible for any initial shipping and insurance charges if
the defective product(s) must be shipped for warranty service or warranty
evaluation; however, Eureka or a Eureka Authorized Warranty Station will
pay the return shipping charges if repairs are covered by the warranty.
When returning parts for repair, you must include the model, type and serial
number located on the rating plate. If any product submitted for warranty
service is found to be ineligible, an estimate of repair cost will be furnished
and the repair performed only if requested by the owner and upon receipt of
payment or acceptable arrangements for payment.
Further limitations and exclusions:
Any warranty that may be implied in connection with your purchase or use
of the vacuum, including any warranty of Merchantability or any warranty
of Fitness For A Particular Purpose is limited to the duration of this limited
warranty. Some states do not allow limitations on how long an implied
warranty lasts, so the above limitations may not apply to you.
Your relief for the breach of this warranty is limited to the relief expressly
provided above. In no event shall the manufacturer be liable for any
consequential or incidental damages you may incur in connection with your
purchase or use of the vacuum. Some states do not allow the exclusion or
limitation of incidental or consequential damages, so the above limitation
or exclusion may not apply to you. This warranty gives you specific legal
rights. You may also have other rights, which may vary by state.
10
The Eureka 12-month limited battery
warranty
Midea America Corp. (“Eureka”), subject to the terms and conditions
herein, warrants this Battery Module to be free from defects in material
and workmanship for a term of one year from the date of original purchase
when used in accordance with the Eureka operating and maintenance
instructions and under normal household usage. This warranty is granted
only to the original purchaser and members of immediate household, and
is applicable only to original purchases from Eureka authorized resellers.
What Eureka will do:
Eureka will, at its option, repair or replace a defective Battery Module or
battery part that is covered by this warranty. Repairs may be performed
using new or refurbished parts that meet or exceed Eureka specifications
for new parts. If Eureka elects to replace the Battery Module, the
replacement may be a reconditioned unit. Depending on availability of
products, Eureka reserves the right to provide you with a replacement
product that is the same or similar, or substitute equivalent of the original
product. As a matter of warranty policy, Eureka will not refund the
consumer’s purchase price.
This warranty does not cover:
•Normal wear and tear of the Battery Module and battery parts that require
replacement under normal use.
•Damages or malfunctions resulting from: improper or unreasonable
use or maintenance, abuse, negligence, failure to follow instructions
contained in any written materials that accompany the product,
deterioration by reason of excess moisture, corrosive atmosphere,
lightning, power surges, connections to improper voltage supply,
unauthorized alteration, or other external causes such as extremes in
temperature or humidity, modifications, scratches or discoloration,
accidents, misuse, or acts of God. This warranty also does not cover
damage resulting from repair or attempted repair by anyone other than
Eureka or an authorized Eureka Warranty Station. This warranty is not
applicable to any product that has been altered or on which the serial
number has been defaced, modified or removed. Altering, erasing, or
forging any proof-of-purchase documents voids any applicable product
warranty.
Obtaining warranty service:
To obtain warranty service you must contact the Eureka Service Team, toll
free, at 1-800-282-2886 or email [email protected], to discuss the
warranty claim and procedures to be followed. All warranty claims must
include submission of proof-of-purchase documentation. For additional
information, you may also visit www.eureka.com.
Shipping charges:
You will be responsible for any initial shipping and insurance charges if
the defective product(s) must be shipped for warranty service or warranty
evaluation; however, Eureka or a Eureka Authorized Warranty Station will
pay the return shipping charges if repairs are covered by the warranty.
When returning parts for repair, you must include the model, type and
serial number located on the rating plate. If any product submitted for
warranty service is found to be ineligible, an estimate of repair cost will
be furnished and the repair performed only if requested by the owner and
upon receipt of payment or acceptable arrangements for payment.
Further limitations and exclusions:
Any warranty that may be implied in connection with your purchase or use
of the Battery Module, including any warranty of Merchantability or any
warranty of Fitness For A Particular Purpose is limited to the duration of
this limited warranty. Some states do not allow limitations on how long an
implied warranty lasts, so the above limitations may not apply to you.
Your relief for the breach of this warranty is limited to the relief expressly
provided above. In no event shall the manufacturer be liable for any
consequential or incidental damages you may incur in connection with
your purchase or use of the Battery Module. Some states do not allow
the exclusion or limitation of incidental or consequential damages, so the
above limitation or exclusion may not apply to you.
This warranty gives you specific legal rights. You may also have other
rights, which may vary by state.
Midea America Corp.• 200 Rivers Edge Drive • Medford, MA. 02155 • USA
Eureka Customer Service HELPLINE 1-800-282-2886
!
Problem solving
Make sure vacuum cleaner is off and charging plug is unplugged.
N O T I C E : Thermal cut-off
This vacuum cleaner has a special thermostat that protects the vacuum cleaner in case of motor
overheating. If the vacuum suddenly shuts off, proceed as follows: 1) Check the vacuum for a
possible source of overheating such as a full dust cup, blocked wand or clogged filters. If these
conditions are found, fix them and wait at least 30 minutes before attempting to use the vacuum.
2) After the 30 minute period, press the power button. If the vacuum still does not work, call the
Eureka Customer Service HELPLINE at 1-800-282-2886.
Problem
Motor will not start
Solution
•Make sure cleaner is fully powered.
•Push charger securely into electrical outlet, try another
outlet or check circuit breaker.
•See detailed “thermal cut-off” instructions above.
Charging indicator lights
are not lit while charging
• Make sure charger is securely inserted into electrical outlet.
• Make sure charging plug is securely inserted into hand vac.
• Indicator lights stop blinking when fully charged.
Not enough
suction power
•Make sure MAX power mode is on
•Empty dust cup and clean or change filters. See page 9 for
maintenance instructions.
•Make sure cleaner is fully powered. Charge battery.
•Remove clogs that restrict the airflow.
Not enough running time
•Make sure cleaner is fully powered.
•Charge battery for 4 hours before using.
Brushroll indicator is red
or brushroll will not turn
•Check brushroll for debris. See page 9 for maintenance instructions.
Discarding the vacuum and battery pack
!
Li-ion
Before you discard this vacuum, dispose of battery in an environmentally safe
manner. Do not discard battery with your regular household trash.
Important battery disposal information.
To find a disposal location nearest you, call 1-800-822-8837.
To preserve natural resources, please recycle or dispose of expired battery
pack properly. This product contains a lithium-ion battery. It must be disposed
of properly. Local laws may prohibit disposal of lithium-ion batteries in ordinary
trash. Consult your local waste authority for information regarding available
recycling and/or disposal options.
www.eureka.com
11
Order genuine Eureka accessories and replacement parts
Visit www.eureka.com or call 1-800-282-2886
Image
Part name
Part # (fits models)
Battery
Z0702 (all)
Charger
Z0601 (all)
Crevice tool
Z0101 (all)
Foam and fiber filters
Z0801 (all)
Post-motor filter
Z0901 (all)
Wall mount
Z0501 (all)
PowerPlush nozzle
Z1102 (NEC226)
Z1103 (NEC228)
Z1104 (NEC229)
Filter screen
Z1201 (all)
2-in-1 upholstery tool
Z0201 (all)
Motorized floor nozzle
Z1002 (NEC222)
Z1003 (NEC226)
Z1004 (NEC228)
Z1005 (NEC229)
Motorized pet tool
12
Z0303 (all)
© 2018 Midea America Corp. Printed in China 02155120_WMT_rev3