AMX NMX-ENC-N3121 Encoder svsi n3000 series h.264 / wan Instruction Manual

IN STR U CT IO N MAN U AL
SVS I N 3 0 0 0 S E R I ES E N C O DERS / D E C O DE RS
WA N H . 2 6 4 V I DE O O VE R I P
D I G I T A L M EDI A D I STR I B U T I O N & S W I TC H I N G S O LU T I O N
NMX-ENC-N3121, NMX-DEC-N3221, NMX-ENC- N3132, AND NMX-DEC-N3232
IMPORTANT SAFETY INSTRUCTIONS
1.
READ these instructions.
2.
KEEP these instructions.
3.
HEED all warnings.
4.
FOLLOW all instructions.
5.
DO NOT use this apparatus near water.
6.
CLEAN ONLY with dry cloth.
7.
DO NOT block any ventilation openings. Install in accordance with the manufacturer's instructions.
8.
DO NOT install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that
produce heat.
9.
DO NOT defeat the safety purpose of the polarized or grounding type plug. A polarized plug has two blades with one wider than the
other. A grounding type plug has two blades and a third grounding prong. The wider blade or the third prong are provided for your
safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.
10. PROTECT the power cord from being walked on or pinched, particularly at plugs, convenience receptacles, and the point where
they exit from the apparatus.
11. ONLY USE attachments/accessories specified by the manufacturer.
12. UNPLUG this apparatus during lightning storms or when unused for long periods of time.
13. REFER all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as
power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been
exposed to rain or moisture, does not operate normally, or has been dropped.
14. DO NOT expose this apparatus to dripping or splashing and ensure that no objects filled with liquids, such as vases, are placed on
the apparatus.
15. To completely disconnect this apparatus from the AC Mains, disconnect the power supply cord plug from the AC receptacle.
16. Where the mains plug or an appliance coupler is used as the disconnect device, the disconnect device shall remain readily operable.
17. DO NOT overload wall outlets or extension cords beyond their rated capacity as this can cause electric shock or fire.
The exclamation point, within an equilateral triangle, is intended to alert the user to the presence of important operating and maintenance
(servicing) instructions in the literature accompanying the product.
The lightning flash with arrowhead symbol within an equilateral triangle is intended to alert the user to the presence of uninsulated "dangerous
voltage" within the product's enclosure that may be of sufficient magnitude to constitute a risk of electrical shock to persons.
ESD Warning: The icon to the left indicates text regarding potential danger associated with the discharge of static electricity from an outside
source (such as human hands) into an integrated circuit, often resulting in damage to the circuit.
WARNING:
To reduce the risk of fire or electrical shock, do not expose this apparatus to rain or moisture.
WARNING:
No naked flame sources - such as candles - should be placed on the product.
WARNING:
Equipment shall be connected to a MAINS socket outlet with a protective earthing connection.
WARNING:
To reduce the risk of electric shock, grounding of the center pin of this plug must be maintained.
COPYRIGHT NOTICE
AMX© 2016, all rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any
means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of AMX. Copyright protection claimed
extends to AMX hardware and software and includes all forms and matters copyrightable material and information now allowed by statutory or judicial
law or herein after granted, including without limitation, material generated from the software programs which are displayed on the screen such as
icons, screen display looks, etc. Reproduction or disassembly of embodied computer programs or algorithms is expressly prohibited.
LIABILITY NOTICE
No patent liability is assumed with respect to the use of information contained herein. While every precaution has been taken in the preparation of this
publication, AMX assumes no responsibility for error or omissions. No liability is assumed for damages resulting from the use of the information
contained herein. Further, this publication and features described herein are subject to change without notice.
AMX WARRANTY AND RETURN POLICY
The AMX Warranty and Return Policy and related documents can be viewed/downloaded at www.amx.com.
ESD WARNING
To avoid ESD (Electrostatic Discharge) damage to sensitive components, make sure you are properly grounded before
touching any internal materials.
When working with any equipment manufactured with electronic devices, proper ESD grounding procedures must be
followed to make sure people, products, and tools are as free of static charges as possible. Grounding straps, conductive
smocks, and conductive work mats are specifically designed for this purpose.
Anyone performing field maintenance on AMX equipment should use an appropriate ESD field service kit complete with at
least a dissipative work mat with a ground cord and a UL listed adjustable wrist strap with another ground cord
WARNING: Do Not Open! Risk of Electrical Shock. Voltages in this equipment are
hazardous to life. No user-serviceable parts inside. Refer all servicing to qualified
service personnel.
Place the equipment near a main power supply outlet and make sure that you can
easily access the power breaker switch.
WARNING: This product is intended to be operated ONLY from the voltages listed on the back panel or the recommended, or
included, power supply of the product. Operation from other voltages other than those indicated may cause irreversible
damage to the product and void the products warranty. The use of AC Plug Adapters is cautioned because it can allow the
product to be plugged into voltages in which the product was not designed to operate. If the product is equipped with a
detachable power cord, use only the type provided with your product or by your local distributor and/or retailer. If you are
unsure of the correct operational voltage, please contact your local distributor and/or retailer.
FCC AND CANADA EMC COMPLIANCE INFORMATION:
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of
the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee
that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and receiver.
•Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
•Consult the dealer or an experienced radio/TV technician for help.
Approved under the verification provision of FCC Part 15 as a Class A Digital Device.
Caution: Changes or modifications not expressly approved by the manufacturer could void the user's authority to operate this
device.
CAN ICES-3 (B)/NMB-3(B)
EU COMPLIANCE INFORMATION:
Eligible to bear the CE mark; Conforms to European Union Low Voltage Directive 2006/95/EC; European Union EMC Directive
2004/108/EC; European Union Restriction of Hazardous Substances Recast (RoHS2) Directive 2011/65/EU.
You may obtain a free copy of the Declaration of Conformity by visiting http://www.amx.com/techcenter/certifications.asp.
WEEE NOTICE:
This appliance is labeled in accordance with European Directive 2012/19/EU concerning waste of electrical and electronic
equipment (WEEE). This label indicates that this product should not be disposed of with household waste. It should be
deposited at an appropriate facility to enable recovery and recycling.
N3000 Series User Manual
3
Table of Contents
Table of Contents
Introducing Your New N3000 Series Devices ................................................... 6
Product Overview .............................................................................................................. 6
DVI Series .......................................................................................................................... 6
HDMI Series (with SFP, HDMI, and USB).......................................................................... 7
Application Example.......................................................................................................... 9
Installing and Configuring Your AV Equipment ..............................................10
Installation Overview ..................................................................................................... 10
Mounting Options ........................................................................................................... 11
Surface and Wall Mounting................................................................................................................... 11
Rack Mounting ...................................................................................................................................... 11
N3000 Series Stand-Alone Units ...................................................................................................... 11
N3000 Series Cards .......................................................................................................................... 11
Step-by-Step Installation Instructions .......................................................................... 13
Configuring Decoder and Encoder IP addresses (if needed) ........................................ 18
How IP Address Changes Affect Unit Control ...................................................................................... 18
Changing IP Addresses ........................................................................................................................ 19
Option 1: Assigning IP Addresses Individually (using the Settings page) .......................................... 19
Option 2: Assigning IP Addresses to Multiple Units (using CSV files) ................................................. 19
Switching and Scaling Options....................................................................................... 21
Seamless Switching .............................................................................................................................. 21
Control Options ............................................................................................................... 22
Primary Control Options ....................................................................................................................... 22
N-Command Controllers ....................................................................................................................... 22
Third-Party Controllers......................................................................................................................... 22
N-Act | On-Board, Built-In Control ....................................................................................................... 22
N-Touch | IP Wall Controller................................................................................................................. 22
Encoder Configuration Options .......................................................................23
Settings Page ................................................................................................................. 24
Encoder Setup Section .................................................................................................... 25
Stream Settings............................................................................................................... 28
Advanced Settings.......................................................................................................... 30
Time Settings................................................................................................................... 32
RS232 Settings ................................................................................................................ 32
VLC Media Player Section ................................................................................................ 33
Network Setup Section................................................................................................... 34
Status Section ................................................................................................................. 35
Change Password Section............................................................................................... 36
Software Section ............................................................................................................. 36
N3000 Series User Manual
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Table of Contents
DVI/HDMI Pass Thru Settings ........................................................................................ 37
HostPlay Page.................................................................................................................. 38
IR Page ............................................................................................................................ 39
N-Act Page...................................................................................................................... 40
Serial Page...................................................................................................................... 41
Security Page ................................................................................................................. 42
Record Page ................................................................................................................... 43
EDID Page ....................................................................................................................... 45
Logs Page ....................................................................................................................... 46
LLDP Page ....................................................................................................................... 46
Decoder Configuration Options .......................................................................47
Settings Page ................................................................................................................. 48
Decoder Setup Section ................................................................................................... 49
Stream Settings.............................................................................................................. 51
Advanced Settings........................................................................................................... 52
Time Settings.................................................................................................................. 54
RS232 Settings ............................................................................................................... 54
Network Setup Section.................................................................................................... 55
Status Section ................................................................................................................. 56
Change Password Section.............................................................................................. 57
Software Section ............................................................................................................ 57
LocalPlay Page................................................................................................................. 58
IR Page ............................................................................................................................ 59
N-Act Page...................................................................................................................... 60
Serial Page...................................................................................................................... 61
Security Page .................................................................................................................. 62
Overlay Page.................................................................................................................... 63
EDID Page ........................................................................................................................ 65
Logs Page ........................................................................................................................ 66
LLDP Page ........................................................................................................................ 66
Troubleshooting ..............................................................................................67
Series Default Local/Host Play Troubleshooting Screens .............................................. 68
N3000 Series User Manual
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Introducing Your New N3000 Series Devices
Introducing Your New N3000 Series Devices
Product Overview
The N3000 H.264 Compressed AV over IP AV Series belongs to the SVSI product family from AMX. This series provides a flexible,
feature-rich, and simple-to-deploy digital media distribution and switching solution satisfying the most demanding applications.
This series uses standard H.264 to extend the reach of SVSI's Networked AV solutions to the WAN for streaming, video to desktop,
digital signage, set-top boxes, or mobile devices applications. The N3000 Series delivers the highest quality HD video content at the
lowest bandwidth to anywhere on the global network. Moving video to and from the Cloud is much easier with using this product
line.
Features include:
Input
and Output Scaling – scaling performed in Encoders or Decoders for maximum flexibility.
Power
over Ethernet (PoE) – eliminates the need for a local power supply and speeds installation. Units can still be powered
locally by 12VDC. This allows easy rack-mountable, high-density installations.
Infrared
Fast
(IR) emitter connection allows control of low-cost, IR-only display devices.
install with Phoenix connectors for power, IR, RS232 serial, and analog audio interfaces.
Pass-through
DVI/HDMI interface allows easy installation with local display, such as desktop PC applications.
DVI Series
The H.264 Compressed AV over IP DVI Series includes the N3121 Encoder and the N3221 Decoder. Refer to the following figures
(front and rear panel drawings of these devices) and the Front and Rear Panel Descriptions table on page 7 for more details.
1) Device Reset Button
2) Device ID Discovery Button
3) Power/Status Indicators
1
2
3
FIG. 1 Front Panel (N3121/N3221)
1
2
3
4
5
6
7
8
6)
7)
8)
9)
1) 12VDC Input (not needed with PoE)
2) Status Indicators
3) RJ45 Auto-Sensing Gigabit Ethernet Switch Port — PoE
4) RJ45 Auto-Sensing Gigabit Ethernet Switch Port
5) IR Emitter Connection
FIG. 2 N3121 Encoder Rear Panel
1
2
3
4
5
6
1) 12VDC Input (not needed with PoE)
2) Status Indicators
3) RJ45 Auto-Sensing Gigabit Ethernet Switch Port — PoE
4) RJ45 Auto-Sensing Gigabit Ethernet Switch Port
FIG. 3 N3221 Decoder Rear Panel
N3000 Series User Manual
7
9
RS232 Connection
Analog Audio Input
Passthru DVI-D Video
DVI-I Video Input
8
5)
6)
7)
8)
IR Emitter Connection
RS232 Connection
Analog Audio Output
DVI-D Video Output
6
Introducing Your New N3000 Series Devices
HDMI Series (with SFP, HDMI, and USB)
SVSI’s H.264 Compressed AV over IP HDMI Series includes the N3132 Encoder and the N3232 Decoder. This series differs from the
DVI version in the following ways:
1G
SFP port (modules for port sold separately)
HDMI
USB
ports
port (for recording on the Encoder)
Refer to the following figures (front and rear panel drawings of these devices) and the Front and Rear Panel Descriptions table on
page 7 for more details.
1
1) USB Standard-A Port for recording on Encoders
2) Device Reset Button
2
3
4
3) Device ID Discovery Button
4) Power/Status Indicators
FIG. 4 Front Panel (N3132/N3232)
1
1)
2)
3)
4)
5)
2
3
4
5
6
7
8
9
10
6) RS232 Connection
7) Analog Audio Input
8) Passthru HDMI Video
9) HDMI Video Input
10) DB-15 Analog Input
12VDC Input (not needed with PoE)
Status Indicators
RJ45 Auto-Sensing Gigabit Ethernet Switch Port — PoE
1G SFP Port
IR Emitter Connection
FIG. 5 N3132 Encoder Rear Panel
1
1)
2)
3)
4)
2
3
4
5
6
12VDC Input (not needed with PoE)
Status Indicators
RJ45 Auto-Sensing Gigabit Ethernet Switch Port — PoE
1G SFP Port
7
8
5)
6)
7)
8)
IR Emitter Connection
RS232 Connection
Analog Audio Output
HDMI Video Output
FIG. 6 N3232 Decoder Rear Panel
Front and Rear Panel Descriptions
Front Panel
USB Standard-A port
Use this port to plug in a flash drive (or any other drive that can be recorded to) for recording on the
Encoder (N3132 only).
RESET button
Recessed pushbutton. Press to initiate a “warm restart” which causes the processor to reset, but not lose
power. A reset does NOT affect the current settings.
N3000 Series User Manual
7
Introducing Your New N3000 Series Devices
Front and Rear Panel Descriptions (Cont.)
ID button
Recessed pushbutton. Press to send notification out on the network to identify the unit (the notification
causes a pop-up dialog in N-Able and N-Command). Press and hold for 30 seconds to initiate a factory
restore. If you wish to factory restore all settings on the unit (including the IP address) boot the box with
the ID button held down.
POWER LED
On solid (green) when operating power is supplied (via PoE or local power supply). This activity is also
shown by the PWR LED on the rear panel.
STATUS LED
On flashing (green) when there is software activity. This activity is also shown by the STAT LED on the rear
panel.
Rear Panel
+12V 2A
12 Volt DC power input.
PWR LED
Same as POWER LED described above.
DVI LED
On (green) when a DVI connection exists (applies to the N3121/N3221).
HDMI LED
On (green) when an HDMI connection exists (applies to the N3132/N3232).
STAT LED
Same as STATUS LED described above.
STRM LED
On (green) when the unit is streaming video.
P0 POE
8-wire RJ45 female.
10/100/1000 Mbps 10/100/1000Base-T auto-sensing gigabit Ethernet switch port.
Provides both the network connection and the power to the Encoders and Decoders.
P1
8-wire RJ45 female.
10/100/1000 Mbps 10/100/1000Base-T auto-sensing gigabit Ethernet switch port.
OR
1G SFP port which accepts compatible fiber transceivers or direct attach cables (copper or fiber).
Modules sold separately.
Note: SFP support is model-dependent. Depending on the model, the P1 port is either an SFP (N3132/
N3232) or an RJ45 (N3121/N3221) network connection.
IR
2-pin terminal Phoenix connector. Provides IR output only (33 to 60 kHz). An emitter may be necessary
(not included).
RS232
3-pin terminal Phoenix connector which provides a serial control interface. Full duplex communication.
Available terminal speed settings: 1200 to 115200 baud rate.
AUDIO
5-pin terminal Phoenix connector which provides user-selectable balanced/unbalanced, dedicated audio
input (for Encoders) and output (for Decoders).
DVI-I IN
Video input (applies to N3121Encoders).
DVI-D OUT
Video output (N3221 Decoders). Passthru video (N3121Encoders).
HDMI IN
HDMI video input (N3132 Encoders).
HDMI OUT
HDMI video output (N3232 Decoders). Passthru HDMI video (N3132 Encoders).
VGA IN
DB-15 analog input. Allows for the use of analog video sources.
*Applies to N3132 Encoders only.
N3000 Series User Manual
8
Introducing Your New N3000 Series Devices
Application Example
N3000 Series User Manual
9
Installing and Configuring Your AV Equipment
Installing and Conf iguring Your AV Equipment
This chapter provides an installation overview as well as a detailed step-by-step process for installation. If you encounter any
problems, refer to the Troubleshooting section on page 67 for help.
Installation Overview
The N3000 Encoders and Decoders have multiple configuration and installation options. For basic installation guidelines, see the
table below. For more detailed instructions, refer to Step-by-Step Installation Instructions on page 13.
Basic Installation Guidelines
Connections
Power
Options
Power over Ethernet (PoE): Connect the unit’s P0 port to an active, PoE-enabled network switch.
External power supply: If not using PoE for power, connect a 12V regulated power supply (part number N9312) to the
unit’s two-pin terminal block plug connector labeled +12V 2A.
Network
PoE units: If using PoE to power the unit, you should already have a network connection.
Externally powered units: If not using PoE, connect either the P0 or P1 port to the network using the appropriate
cable.
Daisy-chain conf iguration: Once network connection is established to one unit, you can daisy-chain additional units by
connecting Ethernet cables between devices using their P0 and/or P1 ports. Keep in mind that the number of units
supported in this configuration is limited by bandwidth (total aggregate streams must be less than 1 Gb/s).
NOTE: PoE power is only supplied to the unit connected directly to the network. All other units in the daisy-chain
must have an external power supply.
Video
N3000 Encoders with HDMI Ports
• For video encoding of a digital source, connect the source to the Encoder’s HDMI IN port using a video cable with an
HDMI connector (or adapter).
• For video encoding of an analog source, connect the source to the Encoder’s VGA IN port using a video cable with a
VGA connector (or component adapter).
N3000 Encoders with DVI Ports
• For video encoding of a digital source, connect the source to the Encoder’s DVI-D port using a video cable with a
DVI-D connector (or adapter).
• For video encoding of a digital or analog source, connect the source to the Encoder’s DVI-I port using a video cable
with a DVI-I connector (or adapter).
N3000 Decoders with HDMI Ports
• For video decoding, connect a digital display to the Decoder’s HDMI OUT port using a video cable with an HDMI
connector (or adapter).
N3000 Decoders with DVI Ports
• For video decoding, connect a digital display to the Decoder’s DVI-D OUT port using a video cable with a DVI
connector (or adapter).
Audio
N3000 Encoders
• For audio encoding, connect a line level analog audio source to the Audio input terminal block plug connector, or
• Use the embedded audio from the video source.
N3000 Decoders
• For audio decoding, connect a line level analog audio device to the Audio output terminal block plug connector, or
• Send embedded digital audio (embedded in the HDMI connection) to a monitor’s speakers.
NOTE: When the unit is not in use, remove the power cable and disconnect any other cables (e.g., Ethernet, audio, video) connected to
the Encoders and Decoders.
N3000 Series User Manual
10
Installing and Configuring Your AV Equipment
Mounting Options
The N3000 units are available in stand-alone and card versions. The stand-alone version can be free standing, surface mounted,
wall mounted, or rack mounted. All cards must be rack mounted using the N9206 Card Cage (sold separately).
Surface and Wall Mounting
To mount your N3000 stand-alone unit to a flat surface or wall, follow these steps:
1.
Remove the four screws from the bottom of the unit and use them to attach the mounting wings (not included in shipment part number N9101). See Figure 7.
2.
Place the unit against the solid surface to which you want it mounted.
3.
Using standard hardware, attach the unit through each of the slots of the newly-attached mounting wings.
4.
Connect the appropriate cables necessary for your application. Refer to the sections Connecting Decoders to the Network on
page 15 and Connecting Encoders to the Network and Conf iguring Stream Settings on page 16 for more information on these
connections.
FIG. 7 Installing Mounting Wings
Rack Mounting
N3000 Series Stand-Alone Units
A Rack Shelf (part number N9102) accommodates up to two stand-alone N-Series Encoders or Decoders, side by side (mix and
match).
FIG. 8 Rack Mounting Stand-Alone Units
N3000 Series Cards
A Card Cage (part number N9206) accommodates up to six N-Series Encoder/Decoder cards (mix and match). The 12V power
supply of the N9206 is the primary power source for the installed cards. If the 12V power supply fails or is unplugged, the cards
will power down, detect PoE (if provided by switch) and restart normally using PoE. This usually results in a power loss of about one
to two seconds. The unit then reboots (which takes another one to two minutes).
Use either of the following formulas to calculate how much power is required for the N9206. Formulas are based on the power
requirements of each installed card (e.g., Power_Slot1 = the power requirements for whatever card is installed in the first slot).
There is extra power added into the calculation to allow for power to the fans (as well as power supply losses).
Total Power = (Power_Slot1 + Power_Slot2 + Power_Slot3 + Power_Slot4 + Power_Slot5 + Power_Slot6) * 1.2
or
Total BTU/hr = (BTU/hr_Slot1 + BTU/hr_Slot2 + BTU/hr_Slot3 + BTU/hr_Slot4 + BTU/hr_Slot5 + BTU/hr_Slot6) * 1.2
N3000 Series User Manual
11
Installing and Configuring Your AV Equipment
To rack mount N3000 Series cards into the N9206 Card Cage, follow these steps:
1.
Gently slide the card into cage slot. Make sure the card is properly aligned with guides. The card’s front LED indicators should
align with holes in the cage’s faceplate. See Figure 9.
FIG. 9 Rack Mounting Cards
2.
Align the thumb screw on back plate before seating card into cage.
3.
Firmly seat the card and tighten the thumb screw by hand to secure card placement.
4.
Use one of the six Phoenix connector cables (included in shipment with the Card Cage) to connect the card’s 12VDC input
Phoenix connector to one of the cage’s six 12VDC outputs.
5.
Repeat these steps until all cards are properly installed. See Figure 10.
FIG. 10 Fully-Populated Card Cage
6.
For proper airflow, cover any unused card slots with faceplate blanks. Blanks are sold separately (part number N9210).
7.
Make sure the Card Cage’s power cord is plugged in for proper cooling.
CAUTION: Keep the Card Cage’s power cord plugged in at all times so that the internal fans are always running. Not doing so could
void the warranty of the cage and all installed cards. Fans are not powered while in backup PoE power mode. Please remedy power
losses immediately to avoid potential overheating hazards.
NOTE: Mounting accessories are sold separately and are compatible with most N-Series devices. Contact a sales representative or
visit our website for details.
N3000 Series User Manual
12
Installing and Configuring Your AV Equipment
Step-by-Step Installation Instructions
This section provides step-by-step guidance for installing and configuring equipment from the SVSI product family on your
network. The steps provided here assume the following to be true:
1.
There are PoE switches operational on the network.
SVSI equipment can operate on many different brands of networking equipment. The network itself needs to
meet certain requirements to be able to support deployment. These instructions assume that you have
purchased and installed a pre-configured switch from SVSI or that your existing equipment meets the following
physical and protocol requirements:
•
•
•
•
Layer 3, also known as “multi-layer”
Gigabit Ethernet
IGMP Snooping
IGMP Snooping Querier (which only needs to be enabled on a single switch within the network)
NOTE: To proceed with this installation, the switches must already be successfully connected to your network. If needed, refer to your
product’s documentation for installation instructions.
2.
Deployment considerations have been made for the addition of high-speed video.
Our Networked AV solutions provide unsurpassed video and audio quality at bandwidths appropriate to any
network segment or link. Matrix switches as large as 1200x800 have been constructed on a house network
using SVSI equipment. Alternatively, many customers choose to deploy on physically separate networks in
order to use low-cost network appliances but keep video traffic separate from data and voice.
3.
You loaded N-Able onto the computer you are using to conf igure the equipment.
From your host computer, download N-Able (our free setup utility software):
PC version - http://www.amx.com/products/N-ABLE-PC.asp
Mac version - http://www.amx.com/products/N-ABLE-MAC.asp
This software is designed to set up and control the equipment during initial deployment, however, it is not
always the best solution for production-type or primary user control. Refer to Control Options on page 22 for
details on the available control options.
Step 1: Setting Up Your Host Computer
In order to communicate with SVSI products, your devices must be on the same subnet as the host computer. The default IP mode
differs depending on product model:
N3121/N3221
devices are shipped in Auto IP mode with a default IP address of 169.254.xxx.xxx.
N3132/N3232
devices are shipped in DHCP mode and the IP address will be assigned automatically based on the network
DHCP server. If no DHCP server is found, the unit will use Auto IP mode with a default IP address of 169.254.xxx.xxx.
Before beginning installation, you will need to make some changes to the computer running N-Able. These steps show how this can
be accomplished in a Microsoft Windows environment.
1.
From the Start menu, select Control Panel > Network and Sharing Center.
2.
N3000 Series User Manual
Select Change
adapter settings.
13
Installing and Configuring Your AV Equipment
3.
4.
Double-click the wired interface
to your AV network, and then
click the Properties button.
Scroll down in the list to the
Internet Protocol Version 4
(TCP/IPv4) option. Highlight it
and click the Properties
button.
N3000 Series User Manual
14
Installing and Configuring Your AV Equipment
5.
Enable the Use the following IP
address option, and enter the
static IP address provided to you
by your network administrator.
NOTE: If the computer does not need Internet access, you can simply enter a unique 169.254.xxx.xxx IP address with a 255.255.0.0
subnet mask. Contact your network administrator if you are unsure of how to conf igure the existing network. SVSI units in Auto IP
mode will not self-assign in the 169.254.0.xxx range.
NOTE: If the computer has a statically-assigned IP address, click the Advanced button. Then click Add to enter a unique
169.254.xxx.xxx address with a Subnet Mask of 255.255.0.0 and a Default Gateway of 169.254.1.1.
Step 2: Connecting Decoders to the Network
The digital connection from a Decoder’s video out port (HDMI OUT or DVI-D OUTPUT, depending on model) to a display is
accomplished using the appropriate cable/adapter. N3000 units support embedded audio input and output on the HDMI ports;
however, some display devices (e.g., many monitors) do not support embedded audio. When using such a display, use the AUDIO
port for separate transmission of sound and turn HDMI Audio off (on the Settings page) to avoid video display issues.
Power is supplied via a PoE-enabled switch or an external power supply. Refer to the following steps and Figure 11 for guidance.
1.
Using a Cat-5 cable, connect your SVSI Decoder’s P0 port to a PoE-enabled switch. This provides both network and power
connection. In non-PoE applications connect a 12V regulated power supply (N9312) to the two-pin terminal block plug
connector (labeled +12V 2A).
2.
Connect the display you would like to use for that Decoder (monitor, projector, etc.) to the Decoder’s video out port (HDMI
OUT or DVI-D OUTPUT) using the appropriate cable/adapter. For HDMI OUT, this must be a digital video connection.
HDMI/DVI-D Cable/Adapter (model-dependent)
Cat-5 Cable
N3000 Decoder
Network
PoE-Enabled Switch
FIG. 11 Decoder Connections
3.
Repeat Steps 1 and 2 until all Decoders are installed on the network.
4.
Once the Decoders and displays are connected and powered up, the LocalPlay screen appears on the displays.
N3000 Series User Manual
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Installing and Configuring Your AV Equipment
NOTE: If the LocalPlay screen does not appear, refer to Chapter 5, Troubleshooting for more guidance.
NOTE: In order for the unit to receive PoE, it must be connected to a switch or other equipment that has a PoE PSE (Power Sourcing
Equipment) port. PoE does not pass through the daisy chain (P1) port.
CAUTION: Do not run wiring that is connected to a PoE PSE port outside of the building where the PSE resides. It is for intra-building
use only.
Step 3: Connecting Encoders to the Network and Conf iguring Stream
Settings
1.
Using a Cat-5 cable, connect your SVSI Encoder’s P0 port to a PoE-enabled switch. In non-PoE applications connect a 12V
regulated power supply (N9312) to the two-pin terminal block plug connector (labeled +12V 2A).
NOTE: In order for the unit to receive PoE, it must be connected to a switch or other equipment that has a PoE PSE port.
2.
In N-Able, select the Unit Management tab and click the Auto Discover button (if the table has not already populated itself
with the installed units). See Figure 12.
FIG. 12 Unit Management Page
3.
Find your Encoder in the list. N3000 units are displayed on the following tabs:
• Unit Management tab — N3000 units have N3000 Encoder/Decoder listed in their Type fields.
• Video Matrix tab — N3000 units are found on the N3000 sub-tab (as shown in Figure 13).
NOTE: If using multiple Encoders in your set up, it is important to plug in and conf igure one Encoder at a time. All Encoders come preconf igured to use stream 1. As you add Encoders to the network, you will need to set them up to use different streams.
N3000 Series User Manual
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Installing and Configuring Your AV Equipment
Encoders are listed across
the top of the page.
Decoders are listed down the
left side of the page.
Red Text - No video source (Encoder) or no display (Decoder).
Gray Text - Video output for this unit is disabled.
Black Text - Unit is in live play mode.
Blue Text - Unit is playing locally-stored content.
FIG. 13 Video Matrix Page
4.
Double-click the Encoder’s name in the list. The N-Series Encoder Login page is displayed (see Figure 14). If prompted, use
the following default login credentials to log in for the first time. These can be changed later on the Settings page.
Default username: admin
Default password: password
FIG. 14 Login Page
NOTE: The Login page is only displayed if N-Able's stored username/password does not match the unit's username/password. A
default system will match.
5.
The Settings page is displayed (see Figure 15).
6.
Change the Stream setting. We recommend setting Stream to a number between 2 and 254 (it is required that the number be
less than 32,512).
N3000 Series User Manual
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Installing and Configuring Your AV Equipment
FIG. 15 Changing Stream Setting
7.
Repeat these steps until all Encoders are connected to the network and configured with an appropriate Stream number.
NOTE: Each Encoder’s Stream number must be unique to all other Encoders on the network.
NOTE: Screen-by-screen descriptions of the web interface options are provided for your reference in the Encoder Conf iguration
Options section on page 23 and the Decoder Conf iguration Options section on page 47.
Conf iguring Decoder and Encoder IP addresses (if needed)
IP configuration changes must be done correctly to avoid any communication disruptions with the N3000 unit.
As mentioned previously, the default IP mode differs depending on product model:
N3121/N3221
devices are shipped in Auto IP mode. This means that the IP address is pre-configured to 169.254.xxx.xxx
with a subnet mask of 255.255.0.0. When first connected to the network, Auto IP checks the for available IP addresses in
the 169.254.xxx.xxx range and then makes an appropriate, static assignment to each unit.
N3132/N3232
devices are shipped in DHCP mode. When first connected to the network, an IP address is assigned
automatically based on the network DHCP server. If no DHCP server is found, the unit will use Auto IP mode.
How IP Address Changes Affect Unit Control
As discussed previously, N-Able control is dependent upon the host computer being in the same IP address range as the SVSI
devices. Therefore, before making any N3000 IP address changes, we recommend having two statically-assigned IP addresses on
your computer.
Configure
the first IP address to be in the range of the default N-Series IP settings (i.e., in the 169.254.xxx.xxx range), AND
Configure
a second IP address in the range of the IP address you are planning to assign to the units (or when using DHCP,
an address within the defined range for your network).
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Installing and Configuring Your AV Equipment
Changing IP Addresses
There are two ways to assign new IP addresses to your N3000 units using N-Able:
Option
1: Log in to each unit individually and make the changes on the Settings page.
Option 2:
Export a comma-separated value (CSV) file, make changes to all units in the resulting file, and import the CSV file
into N-Able to apply the changes.
Option 1: Assigning IP Addresses Individually (using the Settings page)
1.
Find the unit you wish to change in the control matrix (either on the Unit Management tab or the Video Matrix > N3000 tab).
2.
Double-click the unit and log in.
3.
Go to the Settings page and make IP address changes for that unit either by setting a STATIC address or by enabling DHCP
(see Figure 16).
FIG. 16 Network Setup Section of the Settings Page
4.
Click the Trial Save button.
5.
Return to the Settings page through the newly-configured IP address.
6.
Once the Settings page appears (successfully using the new IP address) click the Conf irm button to lock in your changes.
NOTE: If you lose communication for any reason, unplug the N3000, wait one minute, and plug it back in. This restores the unit to the
original IP address.
Option 2: Assigning IP Addresses to Multiple Units (using CSV f iles)
N-Able has the ability to export and import CSV files. Once units are auto-discovered in N-Able, the CSV file can be exported into
Excel where parameters such as IP address, subnet mask, gateway, stream number, audio settings, etc. can be configured. Once
configured, import the CSV file back into N-Able to assign those parameters to the appropriate devices. Reboot the devices to
activate the new settings. This procedure can be used to configure multiple networked AV devices at the same time. It can also
provide valuable diagnostics by allowing you to see the last known device configuration as well as scan the network for new devices
(regardless of IP configuration).
To configure units using a CSV file, follow these steps:
1.
Make sure that you have performed an Auto Discover (on the Unit Management tab of N-Able) since connecting all of the new
units to the network.
2.
From N-Able’s main menu bar, select N-Able > Export CSV.
3.
Click Yes on the pop-up box informing you that a CSV file is about to be generated.
NOTE: A CSV f ile editor (e.g., Microsoft Excel) is necessary to proceed.
4.
The folder containing your CSV file displays. Double-click the file to open it.
5.
You can use this file to edit the IP mode, IP address, subnet mask, gateway IP address, stream number, etc. Once all changes
have been made, save the file.
6.
Go back into N-Able and select N-Able > Import CSV.
7.
Browse to your saved CSV file and click Import.
Step 4: Connecting Encoders to an Input Source
Having already connected the Encoder(s) to the network and made the appropriate settings changes, you can now connect to the
appropriate AV source(s). This connection from an Encoder to an input source is accomplished using either an HDMI cable or DVII (through adapter).
1.
Connect the source you would like to use for the Encoder (camera, laptop, etc.) to the Encoder’s input port (HDMI IN or DVI-I
INPUT, depending on model) using the appropriate cable/adapter combination. This connection can be digital or analog.
2.
Repeat until all Encoders are connected to their sources.
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Installing and Configuring Your AV Equipment
HDMI/DVI-I Cable/Adapter (model-dependent)
N3000 Encoder
Cat-5 Cable
Network
PoE-Enabled Switch
FIG. 17 Encoder Connection to Source
N3000 Series User Manual
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Installing and Configuring Your AV Equipment
Switching and Scaling Options
SVSI Encoders and Decoders make up a true AV matrix solution. In other words, one input can go to any or all outputs.
Both Encoders and Decoders have internal scaling capabilities. Keep the following in mind:
The
input of an Encoder is the video and/or audio signal going into the Encoder.
The
output of an Encoder is the network stream.
The
input of a Decoder is the network stream.
The
output of a Decoder is the digital video and/or audio being transmitted out to the display device.
Seamless Switching
The N3000 Series supports seamless switching capability if the scalers in the Encoders are all set to the same resolution and
refresh rate. If the scalers are off, all of the sources must have the same resolution and refresh rate.
To get streams onto a Decoder, use the Video Matrix tab to route video from an Encoder to a Decoder. This works seamlessly if the
previously mentioned settings are true. All you have to do is click the common cell on the matrix, and click the Take button. See
Figure 18 for an example.
Enabling this cell causes the Conference Rm
Decoder to listen to the Conference Rm Encoder.
Click Take to apply
changes.
FIG. 18 Seamless Switching Using the Video Matrix
N3000 Series User Manual
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Installing and Configuring Your AV Equipment
Control Options
For the most part, once the initial setup is complete, you will be primarily managing/configuring the Decoders. To better
understand, think of Encoders as radio stations and Decoders as car radios. The Encoders are supplying the streams and, using the
Decoders, you can “tune in” to the stream you want. SVSI’s N-Control solutions (N-Command, N-Act, and N-Touch) provide you
with the most flexible management options available, insuring you are getting the most from your digital media system.
Primary Control Options
During initial configuration and setup, the free N-Able setup utility is sufficient. However, we do not recommend N-Able for
production-level, primary-user control.
N-Command Controllers
These web-based hardware Controllers offer intuitive, powerful management of equipment, content, NVR recording/playback,
bandwidth utilization, and AV switching (using a web-based, point-and-click graphical matrix). The N-Command product line also
offers:
Simplified
ASCII interface for third-party control via TCP/IP.
N8002
and N8012 controllers have master/slave failover protection.
N8012
controller has hot-swappable drives and redundant power supplies.
Graphical
presentation of video network connections.
Full
configuration control: assign fixed IP addresses for each SVSI component, adjust variable bit-rate for each video
stream, etc.
Additional
software bundles (free with N-Command) allow you to easily create attractive touch panels for N-Series and
third-party equipment control, as well as build software design walls of any size. Visit our website for more details on the
available N-Command Controllers.
Third-Party Controllers
The N3000 Series is capable of interfacing with third-party control systems such as Crestron. For direct control of N3000 units
from any Third Party Control system, please use the Direct Control API (available on our website).
N-Act | On-Board, Built-In Control
All N-Series Encoders and Decoders have on-board, built-in control capability via events that can trigger any number of TCP/UDP
commands to other IP controllable devices. Included free with all N-Series Encoders/Decoders. See the section N-Act Page on
page 40 for more information.
N-Touch | IP Wall Controller
This 240 x 320 capacitive touch display has Wi-Fi and Bluetooth for expanding control to mobile devices. Programming is done
individually through the built-in web server or collectively to multiple units using an N-Command N8000 Series Controller. Multipage custom graphics can be created using the free Panel Builder software (stored internally).
N3000 Series User Manual
22
Encoder Configuration Options
Encoder Conf iguration Options
This chapter defines N3000 Series Encoder configuration options. For ease of navigation, it is organized to reflect the graphical
user interface (GUI).
From any main page in the GUI, you can access all other main pages by clicking the links in the top navigation bar. Figure 19 shows
the navigation bar and provides hot links to the sections of this chapter which describe each main page.
Settings Page on page 24.
HostPlay Page on page 38.
IR Page on page 39.
N-Act Page on page 40.
Serial Page on page 41.
Security Page on page 42.
Record Page on page 43.
EDID Page on page 45.
Logs Page on page 46.
LLDP Page on page 46.
FIG. 19 Section Links
N3000 Series User Manual
23
Encoder Configuration Options
Settings Page
Click the Settings link at the top of any of the main web pages to access the page shown in Figure 20. This page is divided into
several sections and also has links to other dialog boxes for additional configuration options. Refer to the following sections for
detailed descriptions:
Encoder
Stream
Setup Section on page 25
Settings on page 28
Advanced
Time
RS232
VLC
Settings on page 30
Settings on page 32
Settings on page 32
Media Player Section on page 33
Network
Status
Setup Section on page 34
Section on page 35
Change
Password Section on page 36
Software
Section on page 36
DVI/HDMI
Pass Thru Settings on page 37
FIG. 20 Settings Page
N3000 Series User Manual
24
Encoder Configuration Options
Encoder Setup Section
The Encoder Setup section of the Settings page is shown in Figure 21. Options are described in Table 1.
FIG. 21 Encoder Setup Section
N3000 Series User Manual
25
Encoder Configuration Options
TABLE 1 Settings Page: Encoder Setup Section
Option
Device Name
TX Enable
Stream
Unicast Mode
Unicast Dest IP
Description
Notes
Enter a user-friendly name for the unit.
More descriptive names in this field help you organize
and manage the SVSI system efficiently. Names
based on the unit’s location and function are very
useful. Some good examples are Lobby-Left-VGA (for
left side of lobby, VGA input) or CR201-HDMI (for
Conference Room 201, HDMI input). Keep in mind the
matrices are organized alphanumerically.
Enable to broadcast the AV signals. Disable to turn off/
stop broadcasting.
View/edit the current transmit stream number.
To better understand this setting, think of Encoders
more like a channel on a cable box, rather than a
traditional AV Matrix. Each Encoder must have a
unique stream number, just like every channel must
have a unique channel number (e.g., Food Network
and HGTV cannot both be on channel 201).
Enable to have the Encoder output a unicast
video stream (rather than multicast).
The N3000 Series Encoders can output unicast
natively at a bandwidth compatible with lower speed
links. N3000 also supports standard
streaming protocols like RTP, RTSP, RTMP, and
HTTP Live (commonly used with content delivery
services).
Enter the IP address of the unit you want to send the
unicast stream to. Unicast Mode must be enabled.
Both units must be in the same subnet. If the
Encoder Output Mode is set to RTSP, then an IP
address is not necessary in this field. See the Stream
Settings section on page 28 for more details.
Audio Input Type
Select Unbalanced (single-ended) or Balanced analog
audio input.
Scaler
Enable to scale outgoing content to a fixed resolution.
Output Mode
Select the output resolution of the video to be
transmitted onto the network. The Scaler check box
must be enabled for this to be applicable (see Scaler
above).
Live/Local
Select live video or locally stored images for
transmission onto the network. When video is not
available, it automatically goes into local mode.
Audio Sample Rate
Select the sample rate, in Hz, for the analog audio.
When video is not available, the most recently played
local playlist is displayed.
Image Quality
Adjust the compression level of the image. The further
to the left on the slider, the more compression (which
will display as pixelization of the image).
Motion Quality
Adjust the frame rate reduction. Slide all the way to the
right to match the source’s frame rate. As you slide left,
you reduce frame rates.
Audio Quality
Adjust the compression level of the audio. The further to
left of the slider, the lower the quality.
Mute
Enable to stop the transmission of audio data onto the
network.
Audio Source
Set the audio source to be disabled, enabled or selected
automatically (see note).
The AUTO setting always corresponds to HDMI audio
as long as there is an HDMI source. If the source is
unplugged, it will automatically fall back to analog
audio (if there is an analog source plugged in).
Color Space Correction
Set the color space settings for the Encoder (YcbCr,
RGB) to be disabled, enabled, or selected automatically
based on the source.
If you see a pink/green washed out screen (across
the entire image), this can be changed by modifying
color space settings. Most sources function with Auto
selected but (for problematic sources) hard-set the
value to what the source requires. It is best to do
hard-set for all permanently installed sources (e.g.,
cameras, cable boxes, etc), but leave Auto on for
periodic sources (e.g., laptop inputs).
Stream Settings
Refer to Stream Settings on page 28 for details on the
options available from this link.
Advanced Settings
Refer to Advanced Settings on page 30 for details on
the options available from this link.
N3000 Series User Manual
The quickest way to reduce overall bandwidth is to
reduce motion quality. However, this increases
latency.
26
Encoder Configuration Options
TABLE 1 Settings Page: Encoder Setup Section (Cont.)
Option
Description
Time Settings
Notes
Refer to Time Settings on page 32 for details on the
options available from this link.
RS232 Settings
Refer to RS232 Settings on page 32 for details on the
options available from this link.
Allow SVSI Multicast
Disable this option to prevent the port from outputting
multicast video traffic.
Particularly useful if you are connecting a non-SVSI
device to a port for network-based control.
Completely disables the P1 port for all traffic.
Once disabled, anything connected to the P1 port will
no longer be available on the network.
Disable P1
Cancel
Save
N3000 Series User Manual
Click to return all controls to the last saved
configuration.
Click to accept changes made to these controls.
27
Encoder Configuration Options
Stream Settings
The section of the Settings page shown in Figure 22 is displayed when you click the Stream Settings link. Options are described in
Table 2.
FIG. 22 Stream Settings Section
TABLE 2 Settings Page: Stream Settings Section
Option
Encoder Output Mode
Description
Set the Encoder’s output type to SVSI decoder, HTTP
live, RTSP, or RTMP.
Refer to Table 3 on page 29 for more details on
Encoder and Decoder configuration considerations
(based on which Encoder Output Mode option you
choose).
Transport Stream
Enable to encapsulate the stream as an MPEG2
transport stream
This setting only applies if Encoder Output Mode is
set to SVSI decoder.
Generate Multicast
Stream
Enable to cause the Encoder to also generate an SVSI- This setting only applies if Encoder Output Mode is
compatible multicast stream.
set to HTTP live or RTMP.
RTP Encapsulation
Enable to prepend RTP headers to the AV stream.
HTTP File Duration (sec) Selects the duration (in seconds) of the individual
HTTP Live Streaming (HLS) files.
This setting only applies if Encoder Output Mode is
set to SVSI decoder.
This setting only applies if Encoder Output Mode is
set to HTTP live.
RTMP URL
Specifies the content delivery service that you want to
send the stream to.
This setting only applies if Encoder Output Mode is
set to RTMP.
RTMP Stream
Specifies the content delivery service that you want to
send the stream to.
This setting only applies if Encoder Output Mode is
set to RTMP.
PCM Audio
If enabled, the Encoder will also generate an SVSIcompatible PCM audio stream.
I-Frame Frequency
Determines how often an I-frame is injected into the
stream. Example: If set to 10, one I-frame will be
injected for every ten frames.
Multicast Address
Override
Enable to override the upper two octets of the
multicast address with the values specified in the
Multicast Address field (see below).
Multicast Address
If Multicast Address Override is enabled, enter the
upper two octets.
UDP Port Number
Specifies the UDP port number for the AV stream.
N3000 Series User Manual
A higher number in this field results in a better video
quality for the amount of bandwidth used. However,
keep in mind that this setting will affect switching
speed on the Decoder. The higher the number, the
more switching delay experienced.
28
Encoder Configuration Options
TABLE 2 Settings Page: Stream Settings Section (Cont.)
Option
Description
RTSP Port Number
Specifies the port number for the RTSP connection.
RTCP Port Number
Specifies the port number for the RTCP connection.
TABLE 3 Stream Modes and Related Settings
Stream
Encoder
Mode Output Mode
Unicast
UDP
SVSI Decoder
Disabled
RTP
SVSI Decoder
RTP
Unicast
SVSI Decoder
RTSP
Multicast
Transport
Stream
RTP
Encapsulation
Notes
Enabled
Disabled
Disabled
Enabled
Enabled
Enabled
Enabled
Enabled
RTSP
Disabled
N/A
N/A
RTSP
Unicast
RTSP
Enabled
N/A
N/A
On
HTTP
Live
HTTP
N/A
N/A
N/A
On
RTMP
RTMP
N/A
N/A
N/A
Encryption
Enter
the Decoder’s IP address into the
Encoder’s Unicast Dest IP field.
the Decoder’s Settings page (under Stream
Settings) enter the Stream URL OR on the
Encoder’s Settings page, enable Generate
Multicast Stream.
the Decoder’s Settings page (under Stream
Settings) enter the Stream URL OR on the
Encoder’s Settings page, enable Generate
Multicast Stream.
Encryption is not supported in this mode.
is not supported in this mode.
is not supported by the Decoder. To
stream to the Decoder, enable Generate
Multicast Stream on the Encoder’s Settings
page.
RTMP
N3000 Series User Manual
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Encoder Configuration Options
Advanced Settings
The section of the Settings page shown in Figure 23 is displayed when you click the Advanced Settings link. Options are described
in Table 4.
FIG. 23 Advanced Settings
TABLE 4 Settings Page: Advanced Settings
Option
Input Video Detect
Mode
Input Level Gain Left/
Right
Description
Notes
Set to Digital to force the Encoder to detect only HDMI/
DVI sources. Set to Analog to force the Encoder to only
detect analog sources. Set to Auto for source autodetection.
Select a PRE-ENCODE cut in the audio signal.
This can help prevent distortion of the audio when the
source is providing audio that is too loud/clipping.
Setting does not affect digital audio.
Slide right to provide a POST-ENCODE boost in the
audio signal (to both left and right channels).
This can help compensate when the source is
providing a weak audio signal. Does not affect digital
audio.
Audio Gain Left/Right
Slide right to provide a POST-ENCODE boost in the left
or right channel’s audio signal.
This can help compensate when the source is
providing a weak audio signal. Does not affect digital
audio.
Brightness
Use sliders to raise or lower RGB values of the Encoder
(POST-ENCODE).
Only affects analog video. Does not affect digital
video.
Use this slider to configure the sync on green
sensitivity.
Used for computer video input to help with screen
flickering.
Audio Gain
Component Sync
Window
Input audio for
HostPlay
Enable to activate the input audio when the Live/Local
menu is set to one of the local images.
HostPlay for
Unsupported
Enable to cause the Encoder to use a custom image
whenever an unsupported video mode is supplied to it.
Gratuitous ARP
N3000 Series User Manual
Enable the Encoder to send a periodic Address
Resolution Protocol (ARP) packet to the network.
30
Encoder Configuration Options
TABLE 4 Settings Page: Advanced Settings (Cont.)
Option
Description
ARP Interval (secs)
Determine how often (in seconds) the unit transmits
gratuitous ARP packets.
Unsolicited Status
Enable the Encoder to send a periodic status packet to
the Send Status Address described below.
Send Status Address
When Unsolicited Status is enabled, the Encoder sends
a periodic status packet to the IP address specified
here.
Status Interval (secs)
Determine how often (in seconds) the unit transmits
status packets.
Discovery Packet
Transmit
Enable the SVSI multicast discovery service (which is
used to identify units).
Discovery Interval
(secs)
Determine how often (in seconds) the unit transmits
discovery packets.
TTL
Select the Time To Live (TTL) for the transmit audio and
video streams.
DSCP #
Select the Differentiated Services Code Point (DSCP) for
the transmit audio and video streams.
IR Command Holdoff
IR Repeat Holdoff
Enable SNMP
N3000 Series User Manual
Notes
This is useful for larger network integrations when
broadcast packets will not cover the entire network.
Enabled by default.
Limits the lifespan of data on the transmit audio and
video streams (to improve performance).
Set the delay between IR command portions. The
default setting is 25 ms.
IR commands are sent in two parts. This setting is the
time (in milliseconds) between transmission of part
one and part two. The second part of the command is
inverted for confirmation purposes.
Set the repeat delay between IR commands. The default
setting is 90 ms.
This is the amount of time before a new command is
sent. For example, when pressing and holding the
volume button on a remote control, this is how long
until the command is repeated.
Enable to allow the device to handle Simple Network
Management Protocol (SNMP) queries.
31
Encoder Configuration Options
Time Settings
The section of the Settings page shown in Figure 24 is displayed when you click the Time Settings link. Use this section to specify
Network Time Protocol (NTP) servers and the time zone. This information is used to provide accurate stream time stamping.
FIG. 24 Time Settings Section
RS232 Settings
The section of the Settings page shown in Figure 25 is displayed when you click the RS232 Settings link. Options are described in
Table 5.
FIG. 25 RS232 Settings
TABLE 5 Settings Page: RS232 Settings
Option
Description
RS232 Baud Rate
Select the appropriate baud rate for the RS232 serial interface. Default is 9600.
RS232 Data Bits
Select the appropriate data bit count for the RS232 serial interface. Default is 8.
RS232 Parity
RS232 Stop Bits
N3000 Series User Manual
Select the appropriate parity for the RS232 serial interface. Default is no parity (none).
Select the appropriate number of stop bits for the RS232 serial interface. Default is 1.
32
Encoder Configuration Options
VLC Media Player Section
The VLC Media Player settings section of the Settings page is shown in Figure 26. This read-only field provides you with the URL
for use with third-party decoders.
NOTE: If the source is protected with HDCP or if the encryption is forced on, the stream will not be viewable by third-party decoders.
FIG. 26 VLC Media Player Settings Section
N3000 Series User Manual
33
Encoder Configuration Options
Network Setup Section
The Network Setup section of the Settings page is shown in Figure 27. Options are described in Table 6.
FIG. 27 Network Setup Section
TABLE 6 Settings Page: Network Setup Settings
Option
Description
Notes
IP Mode
Configure the IP address mode. When set to AUTO IP,
an IP Address in the range of 169.254.xxx.xxx with
Netmask of 255.255.0.0 and Gateway address of
169.254.1.1 will be automatically assigned to the
N3000 Encoder by the control software. When set to
DHCP, an IP Address in the range of the DHCP server on
the network will be automatically assigned to the
N3000 Encoder. When set to STATIC, an IP address,
Netmask, and Gateway address must be manually
entered.
Using DHCP is generally not recommended. If the
device is set to DHCP and fails to receive an address
from the DHCP server in time, it will revert back to the
AUTO IP Address (169.254.xxx.xxx) until the unit is
rebooted.
IP address
View the current IP address of the N3000 Encoder.
When in STATIC mode, you may enter a new IP address
into this field.
Netmask
View the current Netmask of the N3000 Encoder. When
in STATIC mode, you may enter a new Netmask into
this field.
Gateway address
Manual DNS
DNS #1 and #2
N3000 Series User Manual
View the current Gateway address of the N3000
Encoder. When in STATIC mode, you may enter a new
Gateway address into this field.
Enable to override the DNS selection.
This is used for RTMP.
Specifies the main servers for use for DNS.
Ping Test
Test connection by specifying an IP address or URL to
ping. Click the Ping link to initiate the test.
Trial Save
Click to initially save IP address changes. Once you log
in to the unit using the new address, you will be able to
confirm and accept the changes permanently.
This is useful when in RTMP mode for verifying that
the unit can access the RTMP server.
34
Encoder Configuration Options
Status Section
The Status section of the Settings page is shown in Figure 28. Options are described in Table 7.
FIG. 28 Status Section
TABLE 7 Settings Page: Status Section
Option
Description
DVI/HDMI Status
Indicates if a video source is connected to the Encoder.
Input Resolution
Indicates the video resolution of the currently
connected source.
DVI/HDMI Status Pass
Thru
Indicates if a display device is connected to the
Encoder.
Notes
Current Bandwidth
This is a snapshot of the unit as properties were loaded
to the browser, not a live counter. Refresh the page to
get an updated bandwidth.
Port 50001 Source IP
Shows the IP address of the currently connected device
or displays Disconnected if no connection exists.
Port 50001 can only accept a single external
connection at a time. If a device is currently showing
the port occupied (by a control system or other
device), then other connections will be rejected.
However, connection attempts from the same IP will
override the current connection.
Port 50002 Source IP
Shows the IP address of the currently connected device
or displays Disconnected if no connection exists.
Port 50002 can only accept a single external
connection at a time. If a device is currently showing
the port occupied (by a control system or other
device), then other connections will be rejected.
However, connection attempts from the same IP will
override the current connection.
Serial Source IP
Shows the IP address of the currently connected device
or displays Disconnected if no connection exists.
Only a single external connection can be accepted on
the port. If a device is currently showing the port
occupied (by a control system or other device), then
other connections will be rejected. However,
connection attempts from the same IP will override
the current connection.
Flush buttons
N3000 Series User Manual
These buttons reset the ports.
35
Encoder Configuration Options
Change Password Section
The Change Password section of the settings page is shown in Figure 29. To change the N3000 Encoder interface password (for
admin-level access) enter the current password in the field labeled Old Password, and enter a new password in the New Password
and Conf irm Password fields. Click Change PW to accept the new password. To create/change the user password (which provides
access to the Record page of the N3132) use the Change User Password field and button at the bottom portion of this section.
FIG. 29 Change Password
NOTE: The admin password needs to match N-Able's stored password to allow auto-login using N-Able.
Software Section
The Software section of the Settings page is shown in Figure 30. Options are described in Table 8.
FIG. 30 Software Section
TABLE 8 Settings Page: Software Section
Option
Description
Serial
MAC Address
Firmware Version
Web Version
Factory Restore
Reboot
N3000 Series User Manual
Displays the serial number of the N3000 Encoder.
Displays the MAC address of the network interface of the N3000 Encoder.
Displays the date code for the currently running version of the N3000 Encoder internal firmware.
Displays the date code for the currently running version of the web interface.
Click to restore the device to the original factory settings. This resets everything except the IP address
(including name, stream number, serial settings, etc.). If you wish to factory restore all settings (including the IP
address) boot the box with the ID button held down.
Click to reboot the device (does not affect current configuration).
36
Encoder Configuration Options
DVI/HDMI Pass Thru Settings
The section of the Settings page show in Figure 31 is displayed when you click the DVI/HDMI Pass Thru Settings link. Options are
described in Table 9.
Applies to the N3121 Encoder
Applies to the N3132 Encoder
FIG. 31 DVI/HDMI Pass Thru Settings
TABLE 9 Settings Page: DVI/HDMI Pass Thru Settings
Option
Description
DVI/HDMI Pass Thru
Enables looped output.
Enable HDMI Audio
Determines if the unit will output audio over the HDMI connection. Selecting Auto bases audio output on the
settings of the connected source device.
YCbCr 4:2:2 Output
For color conversion. Can force to RGB output based on connected device’s reported settings. Default (and
preferred setting) is Off.
Simplif ied DVI/HDMI
Detect
Cancel
Save
N3000 Series User Manual
When enabled, detects HDMI solely based on the hot plug detection. Enable to help prevent displays/monitors
from going to sleep.
Click to return all controls to the last saved configuration.
Click to accept changes made to these controls.
37
Encoder Configuration Options
HostPlay Page
Click the HostPlay link at the top of any of the main web pages to access the page shown in Figure 32. This page allows you to
upload new images to the Encoders and configure the image playlists. The playlist will be shown on the display when no video is
being transmitted or received. You can show a single image or set up multiple images to be displayed at a customized animation
rate. Audio can be uploaded and set to play whenever HostPlay is active. See Table 10 for option descriptions.
FIG. 32 HostPlay Page
TABLE 10 HostPlay Page Options
Option
Description
Edit Playlist
Save
Click to save the current configuration.
Name
Enter a name for the playlist.
Output Mode
Audio
Image list
N3000 Series User Manual
Select a playlist from the drop-down menu to view/edit the images currently used in the chosen image playlists.
If more than one image appears in the list, a transition time can be set for each image (see Image list below).
Select the HostPlay output resolution. The playlists that were uploaded in that resolution are then displayed for
your selection.
Choose an audio file to play while the HostPlay image is on the screen.
Allows you to customize what images are displayed, the transition time for each image, etc.
38
Encoder Configuration Options
TABLE 10 HostPlay Page Options (Cont.)
Option
Description
Image/Audio DB
This section provides the ability to upload image and audio files to the N3000 Encoder database. You can also
use the Fill field to customize the background color (used behind HostPlay images that do not take up the
entire screen).
Delete Images
Delete the selected image file from the playlist.
Delete Audio
Delete the selected audio file from the playlist.
IR Page
Click the IR link at the top of any of the main web pages to access the page shown in Figure 33. This page allows you to upload and
execute IR Pronto codes so that other vendor’s devices can be controlled through the Encoder’s IR connector. Commands can be
saved for future use and executed later. The IR Code menu lists all saved IR commands. See Table 11 for option descriptions.
FIG. 33 IR Page
TABLE 11 IR Page Options
Option
Description
IR Code
Save
Delete
Execute
N3000 Series User Manual
Create/select IR codes. Different vendors have different IR Pronto codes (that can usually be found through a
web search). Copy/paste new IR commands directly into the input space.
Save the current code.
Delete the current code.
Activate the selected code through the Encoder’s IR connector.
39
Encoder Configuration Options
N-Act Page
Click the N-Act link at the top of any of the main web pages to access the page shown in Figure 34. This page allows you to create
command lists which are performed automatically by the unit based on power or video connection (without the use of an outside
controller). For example, you can tell a projector and lights to come on when the Encoder powers up. You can add multiple
commands for each event. See Table 12 for option descriptions.
FIG. 34 N-Act Page
TABLE 12 N-Act Page Options
Option
Enable N-Act Events
Description
Enable to activate the configured events.
Power on Event
Create/delete/test events to be performed when the Encoder powers on. Visit our website for more details on
Application Programming Interface (API) commands.
Video Cable Connected
Event
Create/delete/test events to be performed when the Encoder is connected to a video source. The Trigger Delay
field specifies how long (in milliseconds) the device has to be connected for the command to be executed.
Video Cable
Disconnected Event
Create/delete/test events to be performed when the Encoder is disconnected from a video source. The Trigger
Delay field specifies how long (in milliseconds) the device has to be disconnected for the command to be
executed. This keeps accidental (momentary) disconnects from triggering the command sequence.
Save Events
Import/Export
N3000 Series User Manual
Click to save changes made to this page.
Use this section of the page to import/export N-Act event configurations so you can share them from one unit
to another.
40
Encoder Configuration Options
Serial Page
Click the Serial link at the top of any of the main web pages to access the page shown in Figure . This page allows you to upload
and execute commands used for direct control of serial devices. Commands may be saved for future use and executed later. The
Serial Code menu lists all saved commands. See Table 13 for option descriptions.
NOTE: If the Port 5004/Serial Port is currently in use by another device, sending commands from the Serial page will always return a
No Data message and fail to send the commands.
Serial Page
TABLE 13 Serial Page Options
Option
Description
Serial Code
Save
Delete
Execute
ASCII and HEX
Response
N3000 Series User Manual
Create/select serial commands. Different vendors have different codes that can usually be found through a web
search. Copy/paste new commands (in either ASCII or HEX) directly into the appropriate input space.
Save the current code.
Delete the current code.
Apply the selected code to the Encoder’s serial connection.
Paste serial commands directly into either the ASCII or HEX field.
View responses provided by the device receiving the serial command(s).
41
Encoder Configuration Options
Security Page
Click the Security link at the top of any of the main web pages to access the page shown in Figure 35. This page allows you to force
HTTPS connections and set up a password for stream encryption. To successfully display an encrypted Encoder stream on a
Decoder, the Decoder must match the Encoder password.
NOTE: This page only applies if connected to a web page via HTTPS.
FIG. 35 Security Page
N3000 Series User Manual
42
Encoder Configuration Options
Record Page
Click the Record link at the top of any of the main web pages to access the page shown in Figure 36. This page allows you to set up
recording options on the Encoder and to customize when/if the unit transfers the recorded files to another location. See Table 14
for option descriptions. This page is only applicable to the N3132 Encoder.
FIG. 36 Record Page
TABLE 14 Record Page Options
Option
Description
Command buttons
Start Record button
Stop Record/Transfer
File button
Format USB
Click to begin recording to the USB device plugged into the front of the N3132 Encoder.
Click to stop a recording and start the file transfer.
Click to format the USB device plugged into the front of the N3132 Encoder.
Status section (read-only)
USB State
Displays the state of the current USB connection. When the unit is properly configured and the USB device is
validated, Device Ready is displayed. See the USB Port setting below for more information.
Free Space
Indicates file space left on the USB device.
N3000 Series User Manual
43
Encoder Configuration Options
TABLE 14 Record Page Options (Cont.)
Option
Stream URL
USB Port
Description
URL of the device’s network stream. This is shown here for the convenience of users that do not have admin
privileges (and therefore cannot access the main page for this information).
Enable this setting BEFORE plugging in a compatible device into the USB port on the front of the Encoder. Once
the device is validated, Device Ready will display in the USB State field.
File section
Base Name
Convert to MP4
Specify a base name for the recording file. The actual file name will be the base name plus a time stamp.
Turn On if you wish to convert the file to an mp4 before transfer.
NOTE: This requires twice the storage space on the USB drive.
Validate after send
Turn On if (after a file is transferred) you would like to automatically pull it back to the unit and verify that it
matches the original file.
NOTE: This requires twice the storage space on the USB drive.
File Transfer Settings section
Transfer Method
Server Port (FTP or
SFTP)
Select a transfer method if you would like the file to be transferred somewhere once recording has stopped.
Options include SFTP, FTP, and Network Share.
If your Transfer Method is set to FTP or SFTP (see above) enter the port number to be used for transfer.
Server Directory
(Share)
If your Transfer Method is set to Network Share (see above) enter the directory on the share where the file will
be stored.
Destination IP Address
The destination IP address applies to all Transfer Method modes. It is the address of the server that will receive
the file.
Server Username
Enter the username to use when validating the file transfer to the server. The username applies to all modes.
Change Password
Enter the password to use when validating the file transfer to the server. The password applies to all modes.
Delete after Transfer
Turn On if you would like the file to automatically delete from the USB drive once it has been transferred via the
selected method.
NOTE: If you use this option, it is recommended that you also enable the Validate after send feature (to
make sure the recording made it to the server).
File Transfer Schedule section
Unit Time
The Encoder’s current time (read only). In order to get accurate real time, the Encoder must be on an IP
address that connects to the Internet and there must be a time server entered (under Settings>Time Settings).
See the Time Settings section on page 32 for more information.
Schedule
Select when you would like recording files to be transferred. Choices include:
Never – Do not transfer the recordings.
Immediate – Begin transfer as soon as the recording has stopped.
At start time – All completed recordings will be transferred at the start time specified (see Start Time below).
Time window – The recordings will be transferred at a random time during the time window determined by the
Start Time and End Time Window settings (see below).
Start Time
If Schedule is set to At start time or Time window, enter the time you would like to begin the recording transfer.
The time fields are set as a 24 hour clock (0:0 to 23:59).
End Time Window
If Schedule is set to Time Window, enter the time you would like to end the window during which recordings are
transferred. The time fields are set as a 24 hour clock (0:0 to 23:59).
N3000 Series User Manual
44
Encoder Configuration Options
EDID Page
Click the EDID link at the top of any of the main web pages to access the page shown in Figure 37. Every display has stored
information that it communicates to the output device. This page allows you to view that information.Options are described in
Table 15. Edit the Encoder’s EDID if you need to change the display options available to the source. There are four different ways to
control the EDID of the Encoders:
Option 1: Use the default settings drop-down menu and select from the options available. Then click Set EDID. This will work for
most sources and is most often set to Stereo (2 channel).
Option 2: When using an EDID captured from a display connected to a Decoder, paste the data in to the white EDID block,
overwriting existing EDID. Then click Set EDID.
Option 3: Make changes to the operating parameters displayed on the right side of the screen. Use the Encode button to translate
the changes into a new EDID and click Set EDID.
Option 4: Connect a compatible display to the Encoder's HDMI OUT or DVI-D OUTPUT port and click Set EDID to Pass-thru.
The source will need to be disconnected while modifying EDID settings.
FIG. 37 EDID Page
TABLE 15 EDID Page Options
Option
EDID drop-down box
Description
Select what EDID information to display.
Pass-thru: Displays EDID information for the display connected to the Encoder’s pass thru port.
Local (Digital/Analog): Displays EDID information for the Encoder. This information is being provided to the
source connected to the Encoder.
Decode button
Click to translate the EDID currently displayed on the left to the operating parameters listed on the right.
Encode button
After making any changes to the operating parameters listed on the right, click this button to update the EDID
information on the left. To store the new settings, click Set EDID.
Read EDID
Set EDID
Set EDID to Pass-thru
Reset EDID
N3000 Series User Manual
Click to initially show the EDID or to refresh the EDID table if the source EDID has changed.
If creating a custom EDID, click to apply the changes.
Set the EDID to the pass-thru EDID of the connected display to the HDMI OUT or DVI-D OUTPUT port.
For Digital, choose a standard EDID from the drop-down menu and click Reset EDID to apply. For Analog, no
selection is necessary.
45
Encoder Configuration Options
Logs Page
Click the Logs link at the top of any of the main web pages to access the page shown in Figure 38. The Logs page displays a
command log that lists all TCP and UDP messages the unit receives. It also displays the web browser’s IP address and gives you
options to Refresh and Reset Logs.
FIG. 38 Logs Page
NOTE: For security reasons, only use the Enable Maintenance Mode if instructed to by SVSI/AMX Technical Support.
LLDP Page
Click the LLDP link at the top of any of the main web pages to access the page shown in Figure 39. The LLDP page displays
information from the Link Layer Discover Protocol (LLDP) packet which identifies the port number and the switch the device is
connected to. The Sys Name ID, Sys Description, Port ID, and Port Description fields all reflect the information that was entered
on the connected switch’s web interface.
FIG. 39 LLDP Page
N3000 Series User Manual
46
Decoder Configuration Options
Decoder Conf iguration Options
This chapter defines N3000 Series Decoder configuration options. For ease of navigation, it is organized to reflect the graphical
user interface (GUI).
As explained previously in the Encoder Conf iguration Options section on page 23, you can access the GUI main pages by clicking
the links in the top navigation bar. Figure 40 shows the navigation bar and provides hot links to the sections of this chapter which
describe each main page.
Settings Page on page 48.
LocalPlay Page on page 58.
IR Page on page 59.
N-Act Page on page 60.
Serial Page on page 61.
Security Page on page 62.
Overlay Page on page 63.
EDID Page on page 65.
Logs Page on page 66.
LLDP Page on page 66.
FIG. 40 Section Links
N3000 Series User Manual
47
Decoder Configuration Options
Settings Page
Click the Settings link at the top of any of the main web pages to access the page shown in Figure 41. This page is divided into
several sections and also has links to other dialog boxes for additional configuration options. Refer to the following sections for
detailed descriptions:
Decoder
Stream
Setup Section on page 49
Settings on page 51
Advanced
Time
Settings on page 52
Settings on page 54
RS232
Settings on page 54
Network
Status
Setup Section on page 55
Section on page 56
Change
Password Section on page 57
Software
Section on page 57
FIG. 41 Settings Page
N3000 Series User Manual
48
Decoder Configuration Options
Decoder Setup Section
The Decoder Setup section of the Settings page is shown in Figure 42. Options are described in Table 16.
FIG. 42 Decoder Setup Section
TABLE 16 Settings Page: Decoder Setup Section
Option
Description
Notes
Enter a user-friendly name for the unit.
More descriptive names in this field help you organize
and manage the SVSI system efficiently. Names
based on the unit’s location and function are very
useful. Some good examples are Lobby-Left-VGA (for
left side of lobby, VGA input) or CR201-HDMI (for
Conference Room 201, HDMI input). Keep in mind the
matrices are organized alphanumerically.
View/edit the current transmit stream number.
To better understand this setting, think of Decoders
dialing up channels on a cable box, rather than a
traditional AV matrix. Each Decoder can dial in a
different active channel.
Unicast Mode
Enable to prevent the Decoder from joining a multicast
stream.
If enabled, the Encoder must direct the stream to the
Decoder using unicast (or the stream may be
specified by its URL).
Audio Stream
View/edit the current audio receive stream number. This
allows the N3000 to play audio streams from other AMX
devices such as the N4321.
When the audio source is an N3000 Encoder, the
Encoder must have PCM audio enabled. See the
Encoder’s PCM Audio section on page 17 for more
details.
Device Name
Stream
Audio Follows Video
Scaler
N3000 Series User Manual
Enable to force the Audio Stream to the same as the
video stream.
Enable to scale outgoing content to a fixed resolution.
49
Decoder Configuration Options
TABLE 16 Settings Page: Decoder Setup Section (Cont.)
Option
Description
Output Mode
Select the output resolution of the video to be
transmitted to the video output device (e.g., LCD). The
Scaler check box must be enabled for this to be
applicable (see Scaler above).
Live/Local
Select live video or locally stored images for
transmission to the video output device (e.g., LCD).
When video is not available, it automatically goes into
local mode.
Mute
Lineout Volume
Enable HDMI Audio
Notes
When video is not available, the most recently played
local playlist is displayed.
Enable to mute output audio.
This slider controls the output gain on the analog audio
output. By default, it controls both the left and right
lineout channels. Click the Set Left/Right link to control
channels individually.
Set HDMI audio to be disabled, enabled, or selected
automatically based on the source.
Stream Settings
Refer to Stream Settings on page 51 for details on the
options available from this link.
Advanced Settings
Refer to Advanced Settings on page 52 for details on
the options available from this link.
Time Settings
Refer to Time Settings on page 54 for details on the
options available from this link.
ON forces audio on at all times. AUTO reads the EDID
of the connected device to determine whether or not
to send audio.
RS232 Settings
Refer to RS232 Settings on page 54 for details on the
options available from this link.
Allow SVSI Multicast
Disable this option to prevent the port from outputting
multicast video traffic.
Particularly useful if you are connecting a non-SVSI
device to a port for network-based control.
Completely disables the P1 port for all traffic.
Once disabled, anything connected to the P1 port will
no longer be available on the network.
Disable P1
Cancel
Save
N3000 Series User Manual
Click to return all controls to the last saved
configuration.
Click to accept changes made to these controls.
50
Decoder Configuration Options
Stream Settings
The section of the Settings page shown in Figure 43 is displayed when you click the Stream Settings link. Options are described in
Table 17.
FIG. 43 Stream Settings Section
TABLE 17 Settings Page: Stream Settings Section
Option
Stream Source
Description
Choose the source type from which the Decoder will
receive the AV stream (URL or SVSI encoder).
Stream URL
If URL is selected for the Stream Source (see above)
enter the URL from which the Decoder will receive the
AV stream.
Support B-Frames
Enable if the stream has B frames to avoid jittery video.
Enabling this setting adds 100 ms of latency.
Multicast Address
Override
Enable to override the upper two octets of the
multicast address with the values specified in the
Multicast Address field (see below).
Must match the upper two octets of the Encoder’s
multicast address.
Multicast Address
If Multicast Address Override is enabled, enter the
upper two octets.
Must match the upper two octets of the Encoder’s
multicast address.
UDP Port Number
Specifies the UDP port number for the AV stream.
Must match the Encoder’s UDP port number.
N3000 Series User Manual
Supported formats include:
rtp://
udp://
rtsp://
http://
51
Decoder Configuration Options
Advanced Settings
The section of the Settings page shown in Figure 44 is displayed when you click the Advanced Settings link. Options are described
in Table 18.
FIG. 44 Advanced Settings
TABLE 18 Settings Page: Advanced Settings
Option
Description
Notes
Enter number of milliseconds to add to latency.
Increase this number if you are having video or audio
drop issues. A higher latency increases the tolerance
to jitter in the stream timing.
Input audio for
LocalPlay
Select to enable the input audio when the Live/Local
menu is set to one of the local images.
In order to get input audio for LocalPlay:
On the Encoder’s Settings page, enable PCM
audio.
On the Decoder’s Settings page, disable Audio
Follows Video and set the Audio Stream to the
Encoder (or audio source).
YCbCr 4:2:2 Output
Set YCbCr output to be disabled, enabled, or selected
automatically based on the connected display.
Add latency (ms)
Simplif ied DVI/HDMI
Detect
Select to enable the detection of a display device using
a simple line level check.
Last Frame Hold
Select to cause the Decoder to continue playing the last
valid video frame if the network connection is lost.
When enabled, Local Play will not appear.
DVI/HDMI off on stream Select to disable the video output drive when the video
loss
stream is not available.
DVI/HDMI Enable
N3000 Series User Manual
Select to enable output video.
52
Decoder Configuration Options
TABLE 18 Settings Page: Advanced Settings (Cont.)
Option
Gratuitous ARP
Description
ARP Interval (secs)
Determine how often (in seconds) the unit transmits
gratuitous ARP packets.
Unsolicited Status
Enable the Decoder to send a periodic status packet to
the Send Status Address described below.
Send Status Address
When Unsolicited Status is enabled, the Decoder sends
a periodic status packet to the IP address specified
here.
Status Interval (secs)
Determine how often (in seconds) the unit transmits
status packets.
Discovery Packet
Transmit
Enable the SVSI multicast discovery service (which is
used to identify units).
Discovery Interval
(secs)
Determine how often (in seconds) the unit transmits
discovery packets.
IR Command Holdoff
IR Repeat Holdoff
IGMP Joins on Stream
Loss
IGMP Join Interval
Enable SNMP
N3000 Series User Manual
Notes
Enable the Decoder to send a periodic Address
Resolution Protocol (ARP) packet to the network.
This is useful for larger network integrations when
broadcast packets will not cover the entire network.
Enabled by default.
Set the delay between IR command portions. The
default setting is 25 ms.
IR commands are sent in two parts. This setting is the
time (in milliseconds) between transmission of part
one and part two. The second part of the command is
inverted for confirmation purposes.
Set the repeat delay between IR commands. The default
setting is 90 ms.
This is the amount of time before a new command is
sent. For example, when pressing and holding the
volume button on a remote control, this is how long
until the command is repeated.
Enable to send Internet Group Management Protocol
(IGMP) join messages when no incoming stream is
detected.
Delay in seconds between sending IGMP join messages
(if IGMP Joins on Stream Loss is enabled).
Enable to allow the device to send Simple Network
Management Protocol (SNMP) packets.
53
Decoder Configuration Options
Time Settings
The section of the Settings page shown in Figure 45 is displayed when you click the Time Settings link. Use this section to specify
Network Time Protocol (NTP) servers and the time zone. This information is used to provide accurate stream time stamping.
FIG. 45 Time Settings Section
RS232 Settings
The section of the Settings page shown in Figure 46 is displayed when you click the RS232 Settings link. Options are described in
Table 19.
FIG. 46 RS232 Settings
TABLE 19 Settings Page: RS232 Settings
Option
Description
RS232 Baud Rate
Select the appropriate baud rate for the RS232 serial interface. Default is 9600.
RS232 Data Bits
Select the appropriate data bit count for the RS232 serial interface. Default is 8.
RS232 Parity
RS232 Stop Bits
N3000 Series User Manual
Select the appropriate parity for the RS232 serial interface. Default is no parity (none).
Select the appropriate number of stop bits for the RS232 serial interface. Default is 1.
54
Decoder Configuration Options
Network Setup Section
The Network Setup section of the Settings page is shown in Figure 47. Options are described in Table 20.
FIG. 47 Network Setup Section
TABLE 20 Settings Page: Network Setup Settings
Option
Description
Notes
IP Mode
Configure the IP address mode. When set to AUTO IP,
an IP Address in the range of 169.254.xxx.xxx with
Netmask of 255.255.0.0 and Gateway address of
169.254.1.1 will be automatically assigned to the
N3000 Decoder by the control software. When set to
DHCP, an IP Address in the range of the DHCP server on
the network will be automatically assigned to the
N3000 Decoder. When set to STATIC, an IP address,
Netmask, and Gateway address must be manually
entered.
Using DHCP is generally not recommended. If the
device is set to DHCP and fails to receive an address
from the DHCP server in time, it will revert back to the
AUTO IP Address (169.254.xxx.xxx) until the unit is
rebooted.
IP address
View the current IP address of the N3000 Decoder.
When in STATIC mode, you may enter a new IP address
into this field.
Netmask
View the current Netmask of the N3000 Decoder. When
in STATIC mode, you may enter a new Netmask into
this field.
Gateway address
View the current Gateway address of the N3000
Decoder. When in STATIC mode, you may enter a new
Gateway address into this field.
Trial Save
Click to initially save IP address changes. Once you log
in to the unit using the new address, you will be able to
confirm and accept the changes permanently.
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Decoder Configuration Options
Status Section
The Status section of the Settings page is shown in Figure 48. Options are described in Table 21.
FIG. 48 Status Section
TABLE 21 Settings Page: Status Section
Option
Description
DVI/HDMI Status
Indicates if video is connected to the Decoder.
Input Resolution
Indicates the video resolution of the incoming video
source.
Notes
Port 50001 Source IP
Shows the IP address of the currently connected device
or displays Disconnected if no connection exists.
Port 50001 can only accept a single external
connection at a time. If a device is currently showing
the port occupied (by a control system or other
device), then other connections will be rejected.
However, connection attempts from the same IP will
override the current connection.
Port 50002 Source IP
Shows the IP address of the currently connected device
or displays Disconnected if no connection exists.
Port 50002 can only accept a single external
connection at a time. If a device is currently showing
the port occupied (by a control system or other
device), then other connections will be rejected.
However, connection attempts from the same IP will
override the current connection.
Serial Source IP
Shows the IP address of the currently connected device
or displays Disconnected if no connection exists.
Only a single external connection can be accepted on
the port. If a device is currently showing the port
occupied (by a control system or other device), then
other connections will be rejected. However,
connection attempts from the same IP will override
the current connection.
Flush buttons
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These buttons reset the ports.
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Decoder Configuration Options
Change Password Section
The Change Password section of the settings page is shown in Figure 49. To change the N3000 Decoder interface password (for
admin-level access) enter the current password in the field labeled Old Password, and enter a new password in the New Password
and Conf irm Password fields. Click Change PW to accept the new password.
FIG. 49 Change Password
NOTE: The admin password needs to match N-Able's stored password to allow auto-login using N-Able.
Software Section
The Software section of the Settings page is shown in Figure 50. Options are described in Table 22.
FIG. 50 Software Section
TABLE 22 Settings Page: Software Section
Option
Description
Serial
MAC Address
Firmware Version
Web Version
Factory Restore
Reboot
N3000 Series User Manual
Displays the serial number of the N3000 Decoder.
Displays the MAC address of the network interface of the N3000 Decoder.
Displays the date code for the currently running version of the N3000 Decoder internal firmware.
Displays the date code for the currently running version of the web interface.
Click to restore the device to the original factory settings. This resets everything except the IP address
(including name, stream number, serial settings, etc.). If you wish to factory restore all settings (including the IP
address) boot the box with the ID button held down.
Click to reboot the device (does not affect current configuration).
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Decoder Configuration Options
LocalPlay Page
Click the LocalPlay link at the top of any of the main web pages to access the screen shown in Figure 51. This page allows you to
upload new images to the Decoders and configure the image playlists. The playlist will be shown on the display when no video is
being transmitted or received. You can show a single image or set up multiple images to be displayed at a customized animation
rate. Audio can be uploaded and set to play whenever LocalPlay is active. See Table 24 for option descriptions.
FIG. 51 LocalPlay Page
TABLE 24 LocalPlay Page Options
Option
Description
Edit Playlist
Select a playlist from the drop-down menu to view/edit the images currently used in the chosen image playlists.
If more than one image appears in the list, a transition time can be set for each image (see Image List below).
Save
Click to save the current configuration.
Name
View/edit playlist names.
Output Mode
Audio
Image List
Select the resolution you want the image(s) to play in.
Select an audio file to play while the LocalPlay image is on the screen.
Allows you to customize what images are displayed, the transition time for each image, etc.
Image/Audio DB
This section allows you to upload image and audio files to the N3000 Decoder database. You can also use the
Fill field to customize the background color (used behind LocalPlay images that do not take up the entire
screen and when Keep Aspect is selected).
Delete Image(s)
Delete the selected image file from the playlist.
Delete Audio
Delete the selected audio file from the playlist.
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Decoder Configuration Options
IR Page
Click the IR link at the top of any of the main web pages to access the page shown in Figure 52. This page allows you to upload and
execute IR Pronto codes so that other vendor’s devices can be controlled through the Decoder’s IR connector. Commands can be
saved for future use and executed later. The IR Code menu lists all saved IR commands. See Table 25 for option descriptions.
FIG. 52 IR Page
TABLE 25 IR Page Options
Option
Description
IR Code
Save
Delete
Execute
N3000 Series User Manual
Create/select IR codes. Different vendors have different IR Pronto codes (that can usually be found through a
web search). Copy/paste new IR commands directly into the input space.
Save the current code.
Delete the current code.
Activate the selected code through the Decoder’s IR connector.
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Decoder Configuration Options
N-Act Page
Click the N-Act link at the top of any of the main web pages to access the page shown in Figure 53. This page allows you to create
command lists which are performed automatically by the unit based on power or video connection (without the use of an outside
controller). For example, you can tell a projector and lights to come on when the Decoder powers up. You can add multiple
commands for each event. See Table 26 for option descriptions.
FIG. 53 N-Act Page
TABLE 26 N-Act Page Options
Option
Enable N-Act Events
Description
Enable to activate the configured events.
Power on Event
Create/delete/test events to be performed when the Decoder powers on. Visit our website for more details on
Application Programming Interface (API) commands.
Video Cable Connected
Event
Create/delete/test events to be performed when the Decoder is connected to an output display. The Trigger
Delay field specifies how long (in milliseconds) the device has to be connected for the command to be executed.
Video Cable
Disconnected Event
Create/delete/test events to be performed when the Decoder is disconnected from the output display. The
Trigger Delay field specifies how long (in milliseconds) the device has to be disconnected for the command to
be executed. This keeps accidental (momentary) disconnects from triggering the command sequence.
Save Events
Import/Export
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Click to save changes made to this page.
Use this section of the page to import/export N-Act event configurations so you can share them from one unit
to another.
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Decoder Configuration Options
Serial Page
Click the Serial link at the top of any of the main web pages to access the page shown in Figure 54. This page allows you to upload
and execute commands used for direct control of serial devices. Commands may be saved for future use and executed later. The
Serial Code menu lists all saved commands. See Table 27 for option descriptions.
NOTE: If the Port 5004/Serial Port is currently in use by another device, sending commands from the Serial page will always return a
No Data message and fail to send the commands.
FIG. 54 Serial Page
TABLE 27 Serial Page Options
Option
Description
Serial Code
Save
Delete
Execute
ASCII and HEX
Response
N3000 Series User Manual
Create/select serial commands. Different vendors have different codes that can usually be found through a web
search. Copy/paste new commands (in either ASCII or HEX) directly into the appropriate input space.
Save the current code.
Delete the current code.
Send the selected code out the Decoder’s serial connection.
Paste serial commands directly into either the ASCII or HEX field.
View responses provided by the device receiving the serial command(s).
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Decoder Configuration Options
Security Page
Click the Security link at the top of any of the main web pages to access the page shown in Figure 55. This page allows you to force
HTTPS connections and set up a password for stream encryption. To successfully display an encrypted Encoder stream on a
Decoder, the Decoder must match the Encoder password.
NOTE: This page only applies if connected to a web page via HTTPS.
FIG. 55 Security Page
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Decoder Configuration Options
Overlay Page
Click the Overlay link at the top of any of the main web pages to access the page shown in Figure 56. This page allows you to
upload and select image files to be displayed as small images on top of the video stream. See Table 28 for option descriptions.
NOTE: The Overlay page’s settings and images are not retained during a system reboot.
FIG. 56 Overlay Page
TABLE 28 Overlay Page Options
Option
Choose Files button
Description
Click to browse to the .png files you would like to upload to the N3000 Decoder.
Upload button
Click to upload the selected file to the unit.
Delete button
Click to delete the selected file from the unit.
Add button
Reverse Add button
N3000 Series User Manual
Click to add an uploaded file to the image play list.
Click to upload the selected files in the image play list in reverse order. This is especially helpful when creating
animations that play backwards and forwards.
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Decoder Configuration Options
TABLE 28 Overlay Page Options (Cont.)
Option
Description
Remove button
Click to remove an uploaded file from the image play list.
Move Up/Down
Use these buttons to put the playlist images into the desired order.
Duration
Determines how long the overlay is presented. Set to Loop to have it run indefinitely.
Screen Position
Choose a starting position for the image(s) by clicking on the sample screen. The target icon represents the
current placement.
Frame Interval
Enter how long (in milliseconds) each image file should be displayed before the next file in the playlist appears.
Global Transparency
Motion
Flashing
Enter a transparency value (so that the image is blended with the video).
Enable to cause the image to move randomly on the screen.
Enable to cause the image to flash on the screen.
Stop Overlay button
Click to disable the overlay function.
Launch Overlay button
Click to enable the overlay function.
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Decoder Configuration Options
EDID Page
Click the EDID link at the top of any of the main web pages to access the page shown in Figure 57. Every display has stored
information that it communicates to the output device. This page allows you to view the EDID information of the connected output
display.Options are described in Table 29.
FIG. 57 EDID Page
TABLE 29 EDID Page Options
Option
EDID drop-down box
EDID Display box
Description
Select what EDID information to display.
Pass-thru: Displays EDID information for the display connected to the Decoder’s pass thru port.
Local (Digital/Analog): Displays EDID information for the Decoder. This information is being provided to the
source connected to the Decoder.
Shows the EDID of the display that is connected to the Decoder.
Decode button
Click to translate the EDID currently displayed on the left to the operating parameters listed on the right.
Encode button
After making any changes to the operating parameters listed on the right, click this button to update the EDID
information on the left.
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Decoder Configuration Options
Logs Page
Click the Logs link at the top of any of the main web pages to access the page shown in Figure 58. The Logs page displays a
command log that lists all TCP and UDP messages the unit receives. It also displays the web browser’s IP address and gives you
options to Refresh and Reset Logs.
FIG. 58 Logs Page
NOTE: For security reasons, only use the Enable Maintenance Mode if instructed to by SVSI/AMX Technical Support.
LLDP Page
Click the LLDP link at the top of any of the main web pages to access the page shown in Figure 59. The LLDP page displays
information from the Link Layer Discover Protocol (LLDP) packet which identifies the port number and the switch the device is
connected to. The Sys Name ID, Sys Description, Port ID, and Port Description fields all reflect the information that was entered
on the connected switch’s web interface.
FIG. 59 LLDP Page
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Troubleshooting
Troubleshooting
This chapter contains possible solutions to some common issues. Should you encounter any problems not covered by these
guidelines, please contact SVSI technical support via email ([email protected]) or call 256.461.7143 x9900. You can also
visit our support webpage at support.svsiav.com.
Issues
Suggestions
LocalPlay screen displays instead of the
stream from the Encoder.
• Verify Decoder is assigned to view a valid stream (of an active Encoder).
• Verify Decoder is currently in Live play mode (its name will display in black text on
the Video Matrix page). You can change to Live mode on the Settings page (see
the Settings Page: Decoder Setup Section table on page 49 for more details).
• Verify network is properly configured and set up. If needed, connect Encoder’s
network port to Decoder to bypass the network.
• If Multicast Address Override is enabled, verify that the upper two octets of the
Multicast Address match between Encoder and Decoder (Settings >Stream
Settings).
• Encoder and Decoder UDP port numbers do not match.
• Set the Encoder to SVSI Decoder mode (Settings >Stream Settings >Encoder
Output Mode) and set the Decoder to SVSI Encoder mode Settings > Stream
Settings> Stream Source). Other Encoder and Decoder modes are primarily
intended for third-party device support.
• If the Decoder Stream Source is set to URL, make sure the Stream URL is
correct.
Note: When Decoder is set to URL mode, it is not switchable via N-Able
HostPlay screen displays instead of the
video from the source.
• Verify Encoder is in Live play mode (its name will display in black text on the Video
Matrix page). You can change to Live mode on the Settings page (see Settings
Page: Encoder Setup Section table on page 26 for more details).
• Verify source is attached and is outputting a valid signal (HDMI LED on Encoder is
on).
Unsupported Input Resolution screen
displays.
• Change source resolution to a valid resolution (try 720p60).
• On the Settings page, turn the Decoder’s Scaler on.
• Verify cabling is correct.
Copy Protected Content screen displays.
• Contact SVSI technical support.
Black screen/no screen displays.
• Set Decoder to LocalPlay. If the LocalPlay screen does not appear, check the
display input settings and cabling. As mentioned previously in this table, you can
change to the Local mode on the Decoder’s Settings page.
• If LocalPlay appears, set Decoder to Live play mode and verify network is
configured properly.
Decoder displays decryption error.
• Use HTTPS to view the web pages for the Encoder and Decoder. On the Security
page, enable Set to Default Password or Change Password so that the Encoder
and Decoder passwords match.
Decoder audio or video is stuttering.
• Increase the latency on the Decoder’s Settings page (Advanced Settings > Add
Latency) in 20 ms increments until stutter is resolved. See xxx for more details.
Encoded stream is not displaying on a
third-party player.
• Content may be encrypted (Enable Stream Encryption on the Encoder’s Security
page). Setting is viewable via HTTPS only.
• Content is HDCP protected.
• Stream may not be compatible with the third-party device.
No audio is detected.
• If there is no audio on all Decoders, verify audio settings are correct on Encoder.
• If there is no audio on a single Decoder, verify audio settings are correct on
Decoder.
Device has been discovered in N-Able, but • Make sure your computer is in the same IP address range as the unit. See Setting
Up Your Host Computer on page 13 for more information.
the conf iguration pages do not open
when double-clicking device name on the
Video Matrix page.
When changing the audio type, there are
problems with audio in/out.
• Check the Audio Source (Encoder) and HDMI Audio (Decoder) settings on the
Settings page. For example, if you are trying to change the audio type to make the
input of the Encoder HDMI embedded audio in/analog audio out from the Decoder,
these settings cannot be set to Auto. Set the Encoder to Audio Source > ON
(embedded digital audio on an HDMI connection) and the Decoder to
Enable HDMI Audio > OFF (analog output on the Phoenix connection).
Not receiving audio.
• Check that the Decoder has proper audio stream setting (typically by enabling
Audio follows Video).
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Troubleshooting
Issues
Suggestions
Not receiving analog video through the
Encoder.
• If using a Y cable (N9420) and an HDMI source is already connected to the
Encoder, disconnect the HDMI source. Encoders give preference to HDMI and will
not allow analog signal to pass while it is connected.
Video output is stuttering.
• This could be a network bandwidth issue where the full video stream is not reliably
getting from Encoder to Decoder. Contact your network administrator for
assistance.
Serial port is not working as expected.
• Verify the RS232 Settings on the Settings page. Flush the serial port on the
Settings page if another device is connected.
• Connecting the Tx and Rx pins on the RS232 connector creates a loopback that
could also help when troubleshooting.
Series Default Local/Host Play Troubleshooting Screens
This section shows and defines the status screens displayed by N3000 Series devices.
FIG. 60 Host Play Screen
Displayed when Decoder....
...and Encoder....
Notes
• is set to view an Encoder stream on
the network
• is set to HostPlay, or
• does NOT have a valid input video
signal
Seeing this screen means that the Decoder CAN
communicate with the Encoder across the network.
It is a good way to troubleshoot network
communication between segments using only
Encoders and Decoders (without the need for source
video into an Encoder).
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Troubleshooting
FIG. 61 Local Play Screen
Displayed when Decoder....
Notes
• is set to LocalPlay mode
If the Decoder is NOT set to Local Play mode, this screen could signify a network
communication issue.
FIG. 62 Unsupported Input Resolution Screen
Displayed when Decoder....
...and Encoder....
Notes
• is set to view an Encoder stream on
the network
• is being fed a video resolution that
it does not support
This screen can be useful to show you that the
Decoder is receiving the stream from the
intended Encoder. However, the video signal
being sent to the Encoder is not supported.
Please refer to our website for a listing of
supported resolutions.
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Troubleshooting
FIG. 63 Restricted Content Not Supported Screen
Displayed when Decoder....
...and Encoder....
• is transmitting HDCP-protected
• is receiving a stream from an
content to the Decoder
Encoder
• is connected to a monitor that does
NOT support Restricted Content
(i.e., the monitor is NOT HDCP
compliant)
Notes
Once the Decoder detects that the monitor is not
HDCP compliant, this screen is displayed. If you
suspect that this message was displayed in error,
please call Technical Support.
NOTE: The Encoder must f irst be set up to pass HDCP-protected content.
FIG. 64 Video Source Outputting Restricted Content Screen
Displayed when Decoder....
...and Encoder....
Notes
• is receiving a stream from an
Encoder
• is receiving HDCP-protected
content from the video source, but
is not set up to pass it.
Please call SVSI Technical Support to enable this
feature.
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Troubleshooting
FIG. 65 Video Encrypted Screen
Displayed when Decoder....
Notes
• is receiving a stream from an Encoder it can not decrypt
Make sure the Decoder has the correct password for decrypting
the stream. To reset the password, go to the Security page on
both the Encoder and Decoder and click the Reset button. Refer
to the Security Page section on page 62 if you are not sure where
to find this setting.
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71
© 2016 Harman. All rights reserved. AMX, AV FOR AN IT WORLD, and HARMAN, and their respective logos are registered trademarks of HARMAN.
Oracle, Java and any other company or brand name referenced may be trademarks/registered trademarks of their respective companies.
AMX does not assume responsibility for errors or omissions. AMX also reserves the right to alter specifications without prior notice at any time.
The AMX Warranty and Return Policy and related documents can be viewed/downloaded at www.amx.com.
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Last Revised:
5/2016
850DOCN3000MNREV1.0