Samsung Galaxy S10e User manual

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Samsung Galaxy S10e User manual | Manualzz

USER MANUAL

SM-G970W

SM-G973W

SM-G975W

English (CA). 03/2019. Rev.1.0

www.samsung.com

Table of Contents

Basics

4 Read me first

7 Device overheating situations and solutions

11 Device layout and functions

19 Battery

25 SIM or USIM card (nano-SIM card)

33 Turning the device on and off

34 Initial setup

36 Samsung account

38 Transferring data from your previous device (Smart Switch)

41 Understanding the screen

54 Notification panel

56 Entering text

Apps and features

60 Installing or uninstalling apps

62 Bixby

71 Bixby Vision

75 Bixby Home

77 Reminder

81 Phone

86 Contacts

90 Messages

93 Internet

95 Email

96 Camera

119 Gallery

125 AR Emoji

133 Always On Display

136 Edge screen

140 Multi window

143 Samsung Pay

146 Samsung Health

152 Galaxy Wearable

152 Samsung Members

153 Samsung Notes

154 Calendar

155 Voice Recorder

158 My Files

158 Clock

160 Calculator

161 Game Launcher

164 Kids Home

166 SmartThings

170 Sharing content

171 Samsung DeX

178 Google apps

2

Table of Contents

Settings

180 Introduction

180 Connections

182 Wi-Fi

184 Bluetooth

186 NFC and payment

189 Data saver

190 Mobile data only apps

190 Mobile Hotspot and Tethering

191 More connection settings

195 Sounds and vibration

195 Dolby Atmos (surround sound)

196 Separate app sound

196 Notifications

197 Display

198 Blue light filter

199 Night mode

199 Changing the screen mode or adjusting the display colour

200 Screen resolution (Galaxy S10+,

S10)

201 Screensaver

201 Wallpapers and themes

202 Lock screen

203 Smart Lock

203 Biometrics and security

205 Face recognition

208 Fingerprint recognition

213 Samsung Pass

217 Secure Folder

222 Accounts and backup

223 Samsung Cloud

224 Google

225 Advanced features

226 Bixby Routines

229 Motions and gestures

230 Dual Messenger

231 Digital wellbeing

233 Device care

233 Optimizing your device

234 Battery

235 Storage

235 Memory

236 Security

236 Apps

236 General management

237 Accessibility

238 Software update

238 About phone

Appendix

239 Accessibility

257 Troubleshooting

264 Removing the battery

Health and Safety

3

Basics

Read me first

Please read this manual before using the device to ensure safe and proper use.

• Descriptions are based on the device’s default settings.

• Some content may differ from your device depending on the region, service provider, model specifications, or device’s software.

• Content (high quality content) that requires high CPU and RAM usage will affect the overall performance of the device. Apps related to the content may not work properly depending on the device’s specifications and the environment that it is used in.

• Samsung is not liable for performance issues caused by apps supplied by providers other than Samsung.

• Samsung is not liable for performance issues or incompatibilities caused by edited registry settings or modified operating system software. Attempting to customize the operating system may cause the device or apps to work improperly.

• Software, sound sources, wallpapers, images, and other media provided with this device are licensed for limited use. Extracting and using these materials for commercial or other purposes is an infringement of copyright laws. Users are entirely responsible for illegal use of media.

• You may incur additional charges for data services, such as messaging, uploading and downloading, auto-syncing, or using location services depending on your data plan. For large data transfers, it is recommended to use the Wi-Fi feature.

• Default apps that come with the device are subject to updates and may no longer be supported without prior notice. If you have questions about an app provided with the device, contact a Samsung Service Centre. For user-installed apps, contact service providers.

4

Basics

• Modifying the device’s operating system or installing softwares from unofficial sources may result in device malfunctions and data corruption or loss. These actions are violations of your Samsung licence agreement and will void your warranty.

• Your device comes with a screen protector attached. If you replace it, it is recommended to use a Samsung product for better fingerprint recognition. (Galaxy S10+, S10; Whether a screen protector is attached may vary by region.)

• Depending on the region or service provider, a screen protector is attached for protection during production and distribution. Damage to the attached screen protector is not covered by the warranty.

• You can see the touchscreen clearly even in strong outdoor sunlight by automatically adjusting the contrast range based on the surrounding environment. Due to the nature of the product, displaying fixed graphics for extended periods may result in afterimages

(screen burn-in) or ghosting.

– It is recommended to avoid using fixed graphics on part or all of the touchscreen for extended periods and turn off the touchscreen when not using the device.

– You can set the touchscreen to turn off automatically when you are not using it.

Launch the Settings app, tap Display → Screen timeout , and then select the length of time you want the device to wait before turning off the touchscreen.

– To set the touchscreen to automatically adjust its brightness based on the surrounding environment, launch the Settings app, tap Display , and then tap the

Adaptive brightness switch to activate it.

• Depending on the region, you can view the regulatory information on the device. To view the information, launch the Settings app and tap About phone → Legal information .

5

Basics

Maintaining water and dust resistance

Your device supports water- and dust-resistance. Follow these tips carefully to maintain the water- and dust-resistance of your device. Failure to do so may result in damage to your device.

• Do not immerse the device in fresh water deeper than 1.5 m or keep it submerged for more than 30 minutes. If you immerse the device in any liquid other than fresh water, such as salt water, ionized water, or alcoholic beverage, liquid will enter the device faster.

• Do not expose the device to water moving with force .

• If the device is exposed to fresh water, dry it thoroughly with a clean, soft cloth. If the device is exposed to other liquids, such as salt water, swimming pool water, soapy water, oil, perfume, sunscreen, hand cleaner, or chemical products such as cosmetics, rinse it with fresh water and dry it thoroughly with a clean, soft cloth. If you do not follow these instructions, the device’s performance and appearance may be affected.

• If the device has been immersed in water or the microphone or speaker is wet , sound may not be heard clearly during a call. After wiping the device with a dry cloth, dry it thoroughly before using it.

• The touchscreen and other features may not work properly if the device is used in water .

• If the device is dropped or receives an impact , the water- and dust-resistant features of the device may be damaged.

• Your device has been tested in a controlled environment and certified to be water- and dust-resistant in specific situations (meets requirements of classification IP68 as described by the international standard IEC 60529-Degrees of Protection provided by Enclosures [IP Code]; test conditions: 15-35 °C, 86-106 kPa, fresh water, 1.5

metre,

30 minutes). Despite this classification, it is still possible for your device to be damaged in certain situations.

Instructional icons

Warning : situations that could cause injury to yourself or others

Caution : situations that could cause damage to your device or other equipment

Notice : notes, usage tips, or additional information

6

Basics

Device overheating situations and solutions

When the device heats up while charging the battery

While charging, the device and the charger may become hot. During wireless charging or fast charging, the device may feel hotter to the touch. This does not affect the device’s lifespan or performance and is in the device’s normal range of operation. If the battery becomes too hot, the charger may stop charging.

Do the following when the device heats up:

• Disconnect the charger from the device and close any running apps. Wait for the device to cool down and then begin charging the device again.

• If the lower part of the device overheats, it could be because the connected USB cable is damaged. Replace the damaged USB cable with a new Samsung-approved one.

• When using a wireless charger, do not place foreign materials, such as metal objects, magnets, and magnetic stripe cards, between the device and the wireless charger.

The wireless charging or fast charging feature is only available on supported models.

7

Basics

When the device heats up during use

When you use features or apps that require more power or use them for extended periods, your device may temporarily heat up due to increased battery consumption. Close any running apps and do not use the device for a while.

The following are examples of situations in which the device may overheat. Depending on the functions and apps you use, these examples may not apply to your model.

• During the initial setup after purchase or when restoring data

• When downloading large files

• When using apps that require more power or using apps for extended periods

– When playing high-quality games for extended periods

– When recording videos for extended periods

– When streaming videos while using the maximum brightness setting

– When connecting to a TV

• While multitasking (or, when running many apps in the background)

– When using Multi window

– When updating or installing apps while recording videos

– When recording videos while using a navigation app

• When using large amount of data for syncing with the cloud, email, or other accounts

• When using a navigation app in a car while the device is placed in direct sunlight

• When using the mobile hotspot and tethering feature

• When using the device in areas with weak signals or no reception

• When charging the battery with a damaged USB cable

• When the device’s multipurpose jack is damaged or exposed to foreign materials, such as liquid, dust, metal powder, and pencil lead

• When you are roaming

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Basics

Do the following when the device heats up:

• Keep the device updated with the latest software.

• Conflicts between running apps may cause the device to heat up. Restart the device.

• Deactivate the Wi-Fi, GPS, and Bluetooth features when not using them.

• Close apps that increase battery consumption or that run in the background when not in use.

• Delete unnecessary files or unused apps.

• Decrease the screen brightness.

• If the device overheats or feels hot for a prolonged period, do not use it for a while. If the device continues to overheat, contact a Samsung Service Centre.

Precautions for device overheating

If you begin to feel uncomfortable due to the device overheating, stop using the device.

When the device heats up, the features and performance may be limited or the device may turn off to cool down. The feature is only available on supported models.

• If the device overheats and reaches a certain temperature, a warning massage will appear to prevent device failure, skin irritations and damages, and battery leakage. To lower the device’s temperature, the screen brightness and the performance speed will be limited and battery charging will stop. Running apps will be closed and all calling and other features will be limited, except for emergency calls, until the device cools down.

• If the second message appears due to a further increase of the device’s temperature, the device will turn off. Do not use the device until the device’s temperature drops below the specified level. If the second warning message appears during an emergency call, the call will not be disconnected by a forced shut down.

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Basics

Precautions for operating environment

Your device may heat up due to the environment in the following conditions. Use caution to avoid shortening the battery’s lifespan, damaging the device, or causing a fire.

• Do not store your device in very cold or very hot temperatures.

• Do not expose your device to direct sunlight for extended periods.

• Do not use or store your device for extended periods in very hot areas, such as inside a car in the summertime.

• Do not place the device in any areas that may overheat, such as on an electric heating mat.

• Do not store your device near or in heaters, microwaves, hot cooking equipment, or high pressure containers.

• Never use a damaged charger or battery.

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Basics

Device layout and functions

Package contents

Refer to the quick start guide for package contents.

• The items supplied with the device and any available accessories may vary depending on the region or service provider.

• The supplied items are designed only for this device and may not be compatible with other devices.

• Appearances and specifications are subject to change without prior notice.

• You can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase.

• Use only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty.

• Availability of all accessories is subject to change depending entirely on manufacturing companies. For more information about available accessories, refer to the Samsung website.

11

Basics

Device layout

► Galaxy S10+ :

Speaker

SIM card /

Memory card tray

Volume key

Bixby key

Edge screen

Multipurpose jack

(USB Type-C)

Proximity/Light sensor

Front camera (Dual)

Power key

Touchscreen

Edge screen

Fingerprint recognition sensor

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Basics

Microphone

Rear camera (Triple)

NFC antenna /

MST antenna /

Wireless charging coil

Speaker

Microphone

GPS antenna

Heart rate sensor

Flash

Main antenna

Earphone jack

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Basics

► Galaxy S10 :

Speaker

SIM card /

Memory card tray

Volume key

Bixby key

Edge screen

Multipurpose jack

(USB Type-C)

Proximity/Light sensor

Front camera

Power key

Touchscreen

Edge screen

Fingerprint recognition sensor

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Basics

Microphone

Rear camera (Triple)

NFC antenna /

MST antenna /

Wireless charging coil

Speaker

Microphone

GPS antenna

Heart rate sensor

Flash

Main antenna

Earphone jack

15

Basics

► Galaxy S10e :

Speaker

SIM card /

Memory card tray

Volume key

Bixby key

Touchscreen

Multipurpose jack

(USB Type-C)

Proximity/Light sensor

Front camera

Power key (Fingerprint recognition sensor)

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Basics

Microphone

Rear camera (Dual)

GPS antenna

Light sensor

Flash

NFC antenna /

MST antenna /

Wireless charging coil

Main antenna

Speaker

Earphone jack

Microphone

• When using the speakers, such as when playing media files or using the speakerphone, do not place the device close to your ears.

• Be careful not to expose the camera lens to a strong light source, such as direct sunlight. If the camera lens is exposed to a strong light source, the camera image sensor may be damaged. A damaged image sensor is irreparable and will cause dots or spots in pictures.

• If you use the device with its glass or acrylic body broken, there may be a risk of injury. Use the device only after it has been repaired at a Samsung Service Centre.

17

Basics

• Connectivity problems and battery drain may occur in the following situations:

– If you attach metallic stickers on the antenna area of the device

– If you attach a device cover made with metallic material to the device

– If you cover the device’s antenna area with your hands or other objects while using certain features, such as calls or the mobile data connection

• Using a Samsung-approved screen protector is recommended. Unapproved screen protectors may cause the sensors to malfunction.

• Do not cover the proximity/light sensor area with screen accessories, such as a screen protector or stickers. Doing so may cause the sensor to malfunction.

• The colours on the Edge screen may look different depending on your viewing position. (Galaxy S10+, S10)

Hard keys

Key

Power

Bixby

Volume

Volume key

Bixby key

Power key

Function

• Press and hold to turn the device on or off.

• Press to turn on or lock the screen.

• Press to launch Bixby. Refer to

Bixby for more information.

Press and hold to start a conversation with Bixby. Refer to Using

Bixby for more information.

• Press to adjust the device volume.

18

Basics

Soft buttons

Back button

Recents button Home button

When you turn on the screen, the soft buttons appear at the bottom of the screen. The soft buttons are set to the Recents button, Home button, and Back button by default. Refer to

Navigation bar (soft buttons)

for more information.

Battery

Charging the battery

Charge the battery before using it for the first time or when it has been unused for an extended period.

Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device.

• Connecting the charger improperly may cause serious damage to the device. Any damage caused by misuse is not covered by the warranty.

• Use only USB Type-C cable supplied with the device. The device may be damaged if you use a Micro USB cable.

To save energy, unplug the charger when not in use. The charger does not have a power switch, so you must unplug the charger from the electric socket when not in use to avoid wasting power. The charger should remain close to the electric socket and easily accessible while charging.

19

Basics

1

Connect the USB cable to the USB power adapter.

2

Plug the USB cable into the device’s multipurpose jack.

3

Plug the USB power adapter into an electric socket.

4

After fully charging, disconnect the charger from the device. Then, unplug the charger from the electric socket.

Reducing the battery consumption

Your device provides various options that help you conserve battery power.

• Optimize the device using the device care feature.

• When you are not using the device, turn off the screen by pressing the Power key.

• Activate power saving mode.

• Close unnecessary apps.

• Deactivate the Bluetooth feature when not in use.

• Deactivate auto-syncing of apps that need to be synced.

• Decrease the backlight time.

• Decrease the screen brightness.

20

Basics

Battery charging tips and precautions

• When the battery power is low, the battery icon appears empty.

• If the battery is completely discharged, the device cannot be turned on immediately when the charger is connected. Allow a depleted battery to charge for a few minutes before turning on the device.

• If you use multiple apps at once, network apps, or apps that need a connection to another device, the battery will drain quickly. To avoid losing power during a data transfer, always use these apps after fully charging the battery.

• Using a power source other than the charger, such as a computer, may result in a slower charging speed due to a lower electric current.

• The device can be used while it is charging, but it may take longer to fully charge the battery.

• If the device receives an unstable power supply while charging, the touchscreen may not function. If this happens, unplug the charger from the device.

• While charging, the device and the charger may heat up. This is normal and should not affect the device’s lifespan or performance. If the battery gets hotter than usual, the charger may stop charging. If this occurs during wireless charging, disconnect the device from the charger to let it cool down, then charge the device again later.

• If you charge the device while the multipurpose jack is wet, the device may be damaged.

Thoroughly dry the multipurpose jack before charging the device.

• If the device is not charging properly, take the device and the charger to a Samsung

Service Centre.

21

Basics

Fast charging

The device has a built-in fast charging feature. You can charge the battery more quickly while the device or its screen is turned off.

Increasing the charging speed

To increase the charging speed, turn the device or its screen off when you charge the battery.

While charging the battery when the device is turned off, the icon appears on the screen.

If the fast charging feature is not activated, launch the Settings app, tap Device care →

Battery → → Settings , and then tap the Fast cable charging switch to activate it.

• While charging, you cannot activate or deactivate this feature.

• You cannot use the built-in fast charging feature when you charge the battery using a standard battery charger.

• If the device heats up or the ambient air temperature rises, the charging speed may decrease automatically. This is a normal operating condition to prevent damage to the device.

Wireless charging

The device has a built-in wireless charging coil. You can charge the battery using a wireless charger (sold separately).

Fast wireless charging

You can charge your device faster using the fast wireless charging feature. To use this feature, you must use a charger and components that support the fast wireless charging feature.

If the fast wireless charging feature is not activated, launch the Settings app, tap Device care

→ Battery → → Settings , and then tap the Fast wireless charging switch to activate it.

• The on/off option will be added in your device’s settings menu when you first place it on the charger.

• You cannot activate or deactivate this feature while charging.

• A fan inside the charger may produce noise during fast wireless charging.

22

Basics

Charging the battery

1

Place the centre of the device’s back on the centre of the wireless charger.

The estimated charging time will appear on the notification panel. The actual charging time may vary depending on the charging conditions.

2

After fully charging, disconnect the device from the wireless charger.

Precautions for wireless charging

• Do not place the device on the wireless charger with a credit card or radiofrequency identification (RFID) card (such as a transportation card or a key card) placed between the back of the device and the device cover.

• Do not place the device on the wireless charger when conductive materials, such as metal objects and magnets, are placed between the device and the wireless charger.

The device may not charge properly or may overheat, or the device and the cards may be damaged.

• If you use the wireless charger in areas with weak network signals, you may lose network reception.

• Use Samsung-approved wireless chargers. If you use other wireless chargers, the battery may not charge properly.

23

Basics

Wireless PowerShare

You can charge another device with your device’s battery. You can still charge another device even while charging your device. Depending on the type of accessories or cover being used, the Wireless PowerShare feature may not work properly. It is recommended to remove any accessories and cover being used before using this feature.

Do not use earphones while sharing power. Doing so may affect nearby devices.

1

Open the notification panel and tap ( Wireless PowerShare ) to activate it.

2

Place the other device on the centre of your device, with their backs facing.

• When charging starts, a notification sound or vibration will occur.

• The location of the wireless charging coil may vary by device model. Adjust the devices to connect with each other properly.

• Some features are not available while sharing power.

Smartphone Galaxy Watch Galaxy Buds

24

Basics

3

When you are finished charging, disconnect the other device from your device.

• Only devices that support the wireless charging feature can be charged using this feature. Some devices may not be charged. o see devices that support the Wireless

PowerShare feature, visit www.samsung.com/ca .

• To charge properly, do not move or use either device while charging.

• The power charged to the other device may be less than the amount shared to it by your device.

• If you charge the other device while charging your device, the charging speed may decrease or the device may not charge properly depending on the charger type.

• The charging speed or efficiency may vary depending on the device’s condition or the surrounding environment.

• If the remaining battery power drops below a certain level, power sharing will stop.

SIM or USIM card (nano-SIM card)

Installing the SIM or USIM card

Insert the SIM or USIM card provided by the mobile telephone service provider.

Use caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards.

Some LTE services may not be available, depending on the service provider. For more information about service availability, contact your service provider.

25

Basics

1

4

2 3

5

26

Basics

1

Insert the ejection pin into the hole on the tray to loosen the tray.

Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged.

2

Pull out the tray gently from the tray slot.

3

Place the SIM or USIM card on the tray 1 with the gold-coloured contacts facing downwards.

4

Gently press the SIM or USIM card into the tray to secure it.

If the card is not fixed firmly into the tray, the SIM card may fall out of the tray.

5

Insert the tray back into the tray slot.

• If you insert the tray into your device while the tray is wet, your device may be damaged. Always make sure the tray is dry.

• Fully insert the tray into the tray slot to prevent liquid from entering your device.

27

Basics

Correct card installation

Nano-SIM card microSD card

Use only a nano-SIM card.

Removing the SIM or USIM card

1

Insert the ejection pin into the hole on the tray to loosen the tray.

2

Pull out the tray gently from the tray slot.

3

Remove the SIM or USIM card.

4

Insert the tray back into the tray slot.

28

Basics

Memory card (microSD card)

Installing a memory card

Your device’s memory card capacity may vary from other models and some memory cards may not be compatible with your device, depending on the memory card manufacturer and type. To view your device’s maximum memory card capacity, refer to the Samsung website.

• Some memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it.

• Use caution to insert the memory card right-side up.

• The device supports the FAT and the exFAT file systems for memory cards. When a card formatted in a different file system is inserted, the device will ask to reformat the card or will not recognize the card. To use the memory card, you must format it.

If your device cannot format or recognize the memory card, contact the memory card manufacturer or a Samsung Service Centre.

• Frequent writing and erasing of data shortens the lifespan of memory cards.

• When inserting a memory card into the device, the memory card’s file directory appears in the My Files → SD card folder.

29

Basics

1

4

2 3

5

1

Insert the ejection pin into the hole on the tray to loosen the tray.

Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged.

2

Pull out the tray gently from the tray slot.

When you remove the tray from the device, the mobile data connection will be disabled.

30

Basics

3

Place a memory card on the tray 2 with the gold-coloured contacts facing downwards.

Tray 1

Tray 2

4

Gently press the memory card into the tray to secure it.

If the card is not fixed firmly into the tray, the memory card may fall out of the tray.

5

Insert the tray back into the tray slot.

• If you insert the tray into your device while the tray is wet, your device may be damaged. Always make sure the tray is dry.

• Fully insert the tray into the tray slot to prevent liquid from entering your device.

Removing the memory card

Before removing the memory card, first unmount it for safe removal.

Launch the Settings app and tap Device care → Storage → → Storage settings →

SD card → Unmount .

1

Insert the ejection pin into the hole on the tray to loosen the tray.

2

Pull out the tray gently from the tray slot.

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Basics

3

Remove the memory card.

4

Insert the tray back into the tray slot.

Do not remove external storage, such as a memory card or USB storage, while the device is transferring or accessing information, or right after transferring data. Doing so can cause data to be corrupted or lost, or cause damage to the external storage or device. Samsung is not responsible for losses resulting from the misuse of external storage devices, , including loss of data..

Formatting the memory card

A memory card formatted on a computer may not be compatible with the device. Format the memory card on the device.

Launch the Settings app and tap Device care → Storage → → Storage settings → SD card → Format .

Before formatting the memory card, remember to make backup copies of all important data stored in the memory card. The manufacturer’s warranty does not cover loss of data resulting from user actions.

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Basics

Turning the device on and off

Press and hold the Power key for a few seconds to turn on the device.

When you turn on your device for the first time or after performing a data reset, follow the on-screen instructions to set up your device.

To turn off the device, press and hold the Power key, and then tap Power off .

Follow all posted warnings and directions from authorized personnel in areas where the use of wireless devices is restricted, such as airplanes and hospitals.

Restarting the device

To restart the device, press and hold the Power key, and then tap Restart .

If your device is frozen and unresponsive, press and hold the Power key and the Volume

Down key simultaneously for more than 7 seconds to restart it.

Power key

Volume Down key

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Basics

Emergency mode

You can switch the device to emergency mode to reduce battery consumption. Some apps and functions will be restricted. In emergency mode, you can make an emergency call, send your current location information to others, sound an emergency alarm, and more.

Activating emergency mode

To activate emergency mode, press and hold the Power key, and then tap Emergency mode .

The usage time left shows the time remaining before the battery power runs out. Usage time left may vary depending on your device settings and operating conditions.

Deactivating emergency mode

To deactivate emergency mode, tap → Turn off Emergency mode . Alternatively, press and hold the Power key, and then tap Emergency mode .

Initial setup

When you turn on your device for the first time or after performing a data reset, follow the on-screen instructions to set up your device.

The initial setup procedures may vary, depending on the device’s software and your region.

1

Turn on the device.

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Basics

2

Select your preferred device language and select .

Select a language.

3

Read and agree to the terms and conditions and tap Next .

4

Retrieve your settings from a previous device.

5

Select a Wi-Fi network and connect to it.

If you do not connect to a Wi-Fi network, you may not be able to set up some device features during the initial setup.

6

Follow the on-screen instructions to proceed the initial setup.

7

Set a screen lock method to protect your device. You can protect your personal information by preventing others from accessing your device. To set the screen lock method later, tap Not now .

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Basics

8

If the recommended apps screen appears, select apps you want and download them.

9

Sign in to your Samsung account. You can enjoy Samsung services and keep your data up to date and secure across all of your devices. Refer to

Samsung account

for more information.

10

Tap Finish to complete the initial setup.

The Home screen will appear.

Samsung account

Your Samsung account is an integrated account service that allows you to use a variety of

Samsung services provided by mobile devices, TVs, and the Samsung website.

To check the list of services that can be used with your Samsung account, visit account.samsung.com

. For more information on Samsung accounts, launch the Settings app and tap Accounts and backup → Accounts → Samsung account → → Help .

Creating a Samsung account

If you do not have a Samsung account, you should create one. You can create a Samsung account using your email address.

1

Launch the Settings app and tap Accounts and backup → Accounts → Add account →

Samsung account .

Alternatively, launch the Settings app and tap .

2

Tap Create account .

3

Follow the on-screen instructions to complete creating your account.

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Basics

Signing in to your Samsung account

If you already have a Samsung account, sign in to your Samsung account.

1

Launch the Settings app and tap Accounts and backup → Accounts → Add account →

Samsung account .

Alternatively, launch the Settings app and tap .

2

Enter your Samsung account ID and password and tap Sign in .

3

Read and agree to the terms and conditions and tap Next to finish signing in to your

Samsung account.

If a pop-up window about using biometric data appears, tap Register . You can verify your Samsung account password via your biometric data, such as fingerprints. Refer to

Samsung Pass for more information.

Finding your ID and resetting your password

If you forget your Samsung account ID or password, tap Find ID or Reset password on the

Samsung account sign-in screen. You can find your ID or reset your password after you enter the required information.

Removing your Samsung account

When you remove your Samsung account from the device, your data, such as contacts or events, will also be removed.

1

Launch the Settings app and tap Accounts and backup → Accounts .

2

Tap Samsung account → → Remove account .

3

Tap Remove , enter your Samsung account password, and then tap OK .

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Basics

Transferring data from your previous device

(Smart Switch)

You can use Smart Switch to transfer data from your previous device to your new device.

Launch the Settings app and tap Accounts and backup → Smart Switch .

• This feature may not be supported on some devices or computers.

• Limitations apply. Visit www.samsung.com/smartswitch for details. Samsung takes copyright seriously. Only transfer content that you own or have the right to transfer.

Transferring data using a USB connector (USB Type-C)

You can connect your previous device to your device with the USB connector (USB Type-C) and a USB cable to easily and quickly transfer data.

1

Plug the USB connector (USB Type-C) into the multipurpose jack of your device.

2

Connect your device and the previous device using the previous device’s USB cable.

Previous device Your device

USB Connector

(USB Type-C)

The previous device's

USB cable

38

Basics

3

When the app selection pop-up window appears, tap Smart Switch → Receive data .

4

In the previous device, tap Allow .

If you do not have the app, download it from Galaxy Store or Play Store .

Your device will recognize the previous device and a list of data you can transfer will appear.

5

Select an item to bring and tap TRANSFER .

6

Follow the on-screen instructions to transfer data from the previous device.

After the data is done transferring, you can view a list of the transferred data on your device.

Do not disconnect the USB cable or USB connector (USB Type-C) from the device when you are transferring files. Doing so may cause data loss or device damage.

Transferring data increases the battery power consumption of your device. Ensure that your device is sufficiently charged before transferring data. If the battery power is low, data transfer may be interrupted.

Transferring data wirelessly

Transfer data from your previous device to your device wirelessly via Wi-Fi Direct.

1

On the previous device, launch Smart Switch.

If you do not have the app, download it from Galaxy Store or Play Store .

2

On your device, launch the Settings app and tap Accounts and backup → Smart

Switch .

3

Place the devices near each other.

4

On the previous device, tap Send data → Wireless .

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Basics

5

On the previous device, select an item to transfer and tap SEND .

6

On your device, tap Receive .

7

Follow the on-screen instructions to transfer data from your previous device.

After the data is done transferring, you can view a list of the transferred data on your device.

Backing up and restoring data using external storage

Transfer data using external storage, such as a microSD card.

1

Back up data from your previous device to external storage.

2

Insert or connect the external storage device to your device.

3

On your device, launch the Settings app and tap Accounts and backup → Smart Switch

→ → Restore .

4

Follow the on-screen instructions to transfer data from external storage.

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Basics

Understanding the screen

Controlling the touchscreen

• Do not allow the touchscreen to come into contact with other electrical devices.

Electrostatic discharges can cause the touchscreen to malfunction.

• To avoid damaging the touchscreen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips.

• It is recommended to avoid using fixed graphics on part or all of the touchscreen for extended periods. Doing so may result in afterimages (screen burn-in) or ghosting.

• The device may not recognize touch inputs close to the edges of the screen, which are outside of the touch input area.

• It is recommended to use fingers when you use the touchscreen.

Tapping

Tap the screen.

Tapping and holding

Tap and hold the screen for approximately

2 seconds.

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Basics

Dragging

Tap and hold an item and drag it to the target position.

Double-tapping

Double-tap the screen.

Swiping

Swipe upwards, downwards, to the left, or to the right.

Spreading and pinching

Spread two fingers apart or pinch on the screen.

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Basics

Navigation bar (soft buttons)

When you turn on the screen, the soft buttons appear on the navigation bar at the bottom of the screen. The soft buttons are set to the Recents button, Home button, and Back button by default. The functions of the buttons can change according to the app currently being used or usage environment.

Recents button

Button

Recents

Home

Back

Back button

Home button

Function

• Tap to open the list of recent apps.

• Tap to return to the Home screen.

• Tap and hold to launch the Google Assistant app.

• Tap to return to the previous screen.

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Basics

Hiding the navigation bar

View files or use apps on a wider screen by hiding the navigation bar.

Launch the Settings app, tap Display → Navigation bar , and then tap Full screen gestures under Navigation type . The navigation bar will be hidden and the gesture hints will appear where the soft buttons are located. To use the soft buttons, drag the gesture hint of the desired button upwards.

If you want to hide the gesture hints at the bottom of the screen, tap the Gesture hints switch to deactivate it.

Setting the navigation bar

Launch the Settings app, tap Display → Navigation bar , and then select an option.

• Navigation type : Set the device to hide or display the navigation bar. To hide the navigation bar, tap Full screen gestures . While the navigation bar is hidden, you can use the soft buttons by dragging the gesture hint of the desired button upwards.

• Button order : Change the order of the buttons on the navigation bar.

• Gesture hints : Set the device to display indicators at the bottom of the screen to show where the soft buttons are located. This feature appears only when you select Full screen gestures .

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Basics

Home screen and Apps screen

The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more.

The Apps screen displays icons for all apps, including newly installed apps.

The screen may appear differently depending on the region or service provider.

A widget

Navigation bar (soft buttons)

Edge panel handle

Screen indicator

Favourite apps

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Basics

Switching between Home and Apps screens

On the Home screen, swipe upwards or downwards to open the Apps screen.

To return to the Home screen, swipe upwards or downwards on the Apps screen.

Alternatively, tap the Home button or the Back button.

Home screen Apps screen

If you add the Apps button on the Home screen, you can open the Apps screen by tapping the button. On the Home screen, tap and hold an empty area, tap Home screen settings , and then tap the Apps button switch to activate it. The Apps button will be added at the bottom of the Home screen.

Apps button

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Basics

Display the screen in landscape mode

On the Home screen, tap and hold an empty area, tap Home screen settings , and then tap the Rotate to landscape mode switch to activate it.

Rotate the device until it is horizontal to view the screen in landscape mode.

Moving items

Tap and hold an item, and then drag it to a new location. To move the item to another panel, drag it to the side of the screen.

To add a shortcut to an app on the Home screen, tap and hold an item on the Apps screen, and then tap Add to Home . A shortcut to the app will be added on the Home screen.

You can also move frequently used apps to the shortcuts area at the bottom of the Home screen.

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Basics

Creating folders

Create folders and gather similar apps to quickly access and launch apps.

On the Home screen or the Apps screen, tap and hold an app, and then drag it over another app.

A new folder containing the selected apps will be created. Tap Enter folder name and enter a folder name.

• Adding more apps

Tap Add apps on the folder. Tick the apps to add and tap Add . You can also add an app by dragging it to the folder.

• Moving apps from a folder

Tap and hold an app to drag it to a new location.

• Deleting a folder

Tap and hold a folder, and then tap Delete folder . Only the folder will be deleted. The folder’s apps will be relocated to the Apps screen.

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Basics

Editing the Home screen

On the Home screen, tap and hold an empty area, or pinch your fingers together to access the editing options. You can set the wallpaper, add widgets, and more. You can also add, delete, or rearrange Home screen panels.

• Adding panels: Swipe to the left, and then tap .

• Moving panels: Tap and hold a panel preview, and then drag it to a new location.

• Deleting panels: Tap on the panel.

• Wallpapers : Change the wallpaper settings for the Home screen and the locked screen.

• Themes : Change the device’s theme. Visual elements of interface, such as colours, icons, and wallpapers, change depending on the selected theme.

• Widgets : Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen. Tap and hold a widget, and then drag it to the Home screen. The widget will be added on the Home screen.

• Home screen settings : Change the size of the grid to display more or fewer items on the

Home screen and more.

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Basics

Displaying all apps on the Home screen

Without using a separate Apps screen, you can set the device to display all apps on the

Home screen. On the Home screen, tap and hold an empty area, and then tap Home screen settings → Home screen layout → Home screen only → Apply .

You can now access all your apps by swiping to the left on the Home screen.

Indicator icons

Indicator icons appear on the status bar at the top of the screen. The icons listed in the table below are most common.

• The status bar may not appear at the top of the screen in some apps. To display the status bar, drag down from the top of the screen.

• Some indicator icons appear only when you open the notification panel.

Icon

/

Meaning

No signal

Signal strength

Roaming (outside of normal service area)

GPRS network connected

EDGE network connected

UMTS network connected

HSDPA network connected

HSPA+ network connected

LTE network connected (LTE-enabled models)

Wi-Fi connected

Bluetooth feature activated

Location services being used

Call in progress

Missed call

New text or multimedia message

Alarm activated

Mute mode activated

Vibration mode activated

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Basics

Icon Meaning

Flight mode activated

Error occurred or caution required

Battery charging

Battery power level

Lock screen

Pressing the Power key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period.

To unlock the screen, swipe in any direction when the screen turns on.

If the screen is off, press the Power key or raise your device to turn on the screen. Alternatively, double-tap the screen.

Locked screen

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Basics

Changing the screen lock method

To change the screen lock method, launch the Settings app, tap Lock screen →

Screen lock type , and then select a method.

When you set a pattern, PIN, password, or your biometric data for the screen lock method, you can protect your personal information by preventing others from accessing your device.

After setting the screen lock method, the device will require an unlock code whenever unlocking it.

• Swipe : Swipe in any direction on the screen to unlock it.

• Pattern : Draw a pattern with four or more dots to unlock the screen.

• PIN : Enter a PIN with at least four numbers to unlock the screen.

• Password : Enter a password with at least four characters, numbers, or symbols to unlock the screen.

• None : Do not set a screen lock method.

• Face

: Register your face to unlock the screen. Refer to Face recognition for more

information.

• Fingerprints

: Register your fingerprints to unlock the screen. Refer to Fingerprint recognition

for more information.

You can set your device to perform a factory data reset if you enter the unlock code incorrectly several times in a row and reach the attempt limit. Launch the Settings app, tap Lock screen → Secure lock settings , unlock the screen using the preset screen lock method, and then tap the Auto factory reset switch to activate it.

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Basics

Screen capture

Capture a screenshot while using the device and write on, draw on, crop, or share the captured screen. You can capture the current screen and scrollable area.

Use the following methods to capture a screenshot. Captured screenshots will be saved in

Gallery .

• Key capture: Press and hold the Volume Down key and the Power key simultaneously.

• Swipe capture: Swipe your hand to the left or right across the screen.

• It is not possible to capture a screenshot while using some apps and features.

• If capturing a screenshot by swiping is not activated, launch the Settings app, tap Advanced features → Motions and gestures , and then tap the

Palm swipe to capture switch to activate it.

After capturing a screenshot, use the following options on the toolbar at the bottom of the screen:

• : Capture the current content and the hidden content on an elongated page, such as a webpage. When you tap , the screen will automatically scroll down and more content will be captured.

• : Crop a portion from the screenshot. The cropped area will be saved in Gallery .

• : Write or draw on the screenshot.

• : Share the screenshot with others.

If the options are not visible on the captured screen, launch the Settings app, tap

Advanced features , and then tap the Smart capture switch to activate it.

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Basics

Notification panel

When you receive new notifications, such as messages or missed calls, indicator icons appear on the status bar. To see more information about the icons, open the notification panel and view the details.

To open the notification panel, drag the status bar downwards. To close the notification panel, swipe upwards on the screen.

You can use the following functions on the notification panel.

Search for content or apps stored on your device.

Launch Settings .

Quick setting buttons

View the notification details and perform various actions.

Clear all notifications.

Access the notification settings.

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Basics

Using quick setting buttons

Tap quick setting buttons to activate certain features. Swipe downwards on the notification panel to view more buttons.

To change feature settings, tap the text under each button. To view more detailed settings, tap and hold a button.

To rearrange buttons, tap → Button order , tap and hold a button, and then drag it to another location.

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Basics

Entering text

Keyboard layout

A keyboard appears automatically when you enter text to send messages, create notes, and more.

Text entry is not supported in some languages. To enter text, you must change the input language to one of the supported languages.

Additional keyboard functions View more keyboard functions.

Enter uppercase. For all caps, tap it twice.

Delete a preceding character.

Enter symbols.

Break to the next line.

Enter a space.

Changing the input language

Tap → Languages and types → Manage input languages and select the languages to use. When you select two or more languages, you can switch between the input languages by swiping to the left or right on the space key.

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Basics

Changing the keyboard

On the navigation bar, tap to change the keyboard.

To change the keyboard type, tap → Languages and types , select a language, and then select the keyboard type you want.

• The keyboard button ( ) only appears on the navigation bar when there is more than one keyboard option available.

• If you have multiple keyboard options and the keyboard button ( ) does not appear on the navigation bar, launch the Settings app, tap General management

→ Language and input , and then tap the Show Keyboard button switch to activate it.

• On a 3x4 keyboard , a key has three or four characters. To enter a character, tap the corresponding key repeatedly until the desired character appears.

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Basics

Additional keyboard functions

• : Predict words based on your input and show word suggestions. To return to the keyboard functions list, tap .

• : Enter emoticons.

• : Enter stickers. You can also enter My Emoji stickers that look like you. Refer to

Using

My Emoji stickers in chats for more information.

• : Attach animated GIFs.

This feature may not be available depending on the region or service provider.

• : Enter text by voice.

• : Change the keyboard settings.

• → : Create a live message. Instead of a text message, record your actions while handwriting or drawing a message and save it as an animated file.

• → : Add an item from the clipboard.

• → : Change the keyboard mode or size.

• → : Open the text editing panel.

Copying and pasting

1

Tap and hold over text.

2

Drag or to select the desired text, or tap Select all to select all text.

3

Tap Copy or Cut .

The selected text is copied to the clipboard.

4

Tap and hold where the text is to be inserted and tap Paste .

To paste text that you have previously copied, tap Clipboard and select the text.

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Basics

Dictionary

Look up definitions for words while using certain features, such as when browsing webpages.

1

Tap and hold over a word that you want to look up.

If the word you want to look up is not selected, drag or to select the desired text.

2

Tap → Dictionary on the options list.

If a dictionary is not preinstalled on the device, tap Move to Manage dictionaries , tap next to a dictionary, and then tap INSTALL to download it.

3

View the definition in the dictionary pop-up window.

To switch to the full screen view, tap . Tap the definition on the screen to view more definitions. In the detailed view, tap to add the word to your favourite words list or tap

Search Web to use the word as a search term.

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Apps and features

Installing or uninstalling apps

Galaxy Store

Purchase and download apps. You can download apps that are specialized for Samsung

Galaxy devices.

Launch the Galaxy Store app.

This app may not be available, depending on the region or service provider.

Installing apps

Browse apps by category or tap the search field to search for a keyword.

Select an app to view information about it. To download free apps, tap INSTALL . To purchase and download apps where charges apply, tap the price and follow the on-screen instructions.

To change the auto update settings, tap → Settings → Auto update apps , and then select an option.

Play Store

Purchase and download apps.

Launch the Play Store app.

Installing apps

Browse apps by category or search for apps by keyword.

Select an app to view information about it. To download free apps, tap INSTALL . To purchase and download apps where charges apply, tap the price and follow the on-screen instructions.

To change the auto update settings, tap → Settings → Auto-update apps , and then select an option.

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Apps and features

Managing apps

Uninstalling or disabling apps

Tap and hold an app and select an option.

• Disable : Disable selected default apps that cannot be uninstalled from the device.

• Uninstall : Uninstall downloaded apps.

Enabling apps

Launch the Settings app, tap Apps → → Disabled , select an app, and then tap Enable .

Setting app permissions

For some apps to operate properly, they may need permission to access or use information on your device. When you open an app, a pop-up window may appear and request access to certain features or information. Tap Allow on the pop-up window to grant permissions to the app.

To view your app permission settings, launch the Settings app and tap Apps . Select an app and tap Permissions . You can view the app’s permissions list and change its permissions.

To view or change app permission settings by permission category, launch the Settings app and tap Apps → → App permissions . Select an item and tap the switches next to apps to grant permissions.

If you do not grant permissions to apps, the basic features of the apps may not function properly.

61

Apps and features

Bixby

Introduction

Bixby is a user interface that helps you use your device more conveniently.

You can talk to Bixby or type text. Bixby will launch a function you request or show the information you want. It also learns your usage patterns and environments. The more it learns about you, the more precisely it will understand you.

• To use Bixby, your device must be connected to a Wi-Fi or mobile network.

• To use Bixby, you must sign in to your Samsung account.

• Bixby is only available in some languages and certain features may not be available, depending on your region.

Starting Bixby

When you launch Bixby for the first time, the Bixby intro page will appear. You must select the language to use with Bixby, sign in to your Samsung account according to the on-screen instructions, and then agree to the terms and conditions.

1

Press the Bixby key.

Select a language.

Bixby key

Sign in to your

Samsung account.

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Apps and features

2

Select the language to use with Bixby.

3

Tap Sign in to Samsung account and follow the on-screen instructions to sign in to your

Samsung account.

If you are already signed in, your account information will appear on the screen.

4

Tap .

5

Read and agree to the terms and conditions and tap .

6

Tap and follow the on-screen instructions to register your voice.

If you set the voice wake-up feature, you can start a conversation with Bixby by saying “Hi,

Bixby”.

7

Tap to complete the setup.

The Bixby screen will appear.

My profile

Tutorials

Communicate via text.

Communicate via voice.

Access additional options.

Suggested commands

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Apps and features

Using Bixby

When you say what you want to Bixby, Bixby will launch corresponding functions or show the information you requested.

While pressing and holding the Bixby key, say what you want to Bixby, and then release your finger from the key when you are finished speaking. Alternatively, say “Hi, Bixby”, and when the device emits a sound, say what you want.

For example, while pressing and holding the Bixby key, say “How’s the weather today?” The weather information will appear on the screen.

If you want to know the weather tomorrow, while pressing and holding the Bixby key, just say “Tomorrow?” Because Bixby understands the context of the conversation, it will show you tomorrow’s weather.

"How's the weather today?"

Starting a conversation Listening Corresponding function launched

64

Apps and features

If Bixby asks you a question during a conversation, while pressing and holding the Bixby key, answer Bixby. Or, tap and answer Bixby.

If you are using headphones or Bluetooth audio, or start a conversation by saying “Hi, Bixby”, you can continue the conversation without tapping the icon. Press the Bixby key and tap →

Settings → Automatic listening → Hands-free only .

Waking up Bixby using your voice

You can start a conversation with Bixby by saying “Hi, Bixby”. Register your voice so that Bixby will respond to your voice when you say “Hi, Bixby”.

1

Press the Bixby key and tap → Settings → Voice wake-up .

2

Tap the Wake with “Hi, Bixby” switch to activate it.

3

Follow the on-screen instructions to complete the setup.

Now you can say “Hi, Bixby”, and when the device emits a sound, start a conversation.

Communicating by typing text

If your voice is not recognized due to noisy environments or if you are in a situation where speaking is difficult, you can communicate with Bixby via text.

Press the Bixby key, tap , and then type what you want.

During the communication, Bixby also will answer you through text instead of voice feedback.

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Apps and features

Bixby usages

Launching apps or services

You can launch features quickly via Bixby. You can also use various convenient services, such as ordering coffee or searching for nearby restaurants or hotels and making a reservation.

For example, while pressing and holding the Bixby key, say “Call mom”, and then release your finger from the Bixby key. Bixby will now make a call to the contact saved as mom.

Viewing more ways to use Bixby

To view more ways to use Bixby, press the Bixby key and swipe to the left on the screen.

You can check out services supported by Bixby and examples of commands.

Some features may not be available, depending on the region or service provider.

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Apps and features

Additional Bixby functions

Checking what Bixby understood

You can check how Bixby understood what you said. If Bixby understood your intention differently, you can let Bixby know the correct meaning.

Drag Bixby’s answer area downwards. What Bixby understood and any used services will appear. If Bixby misunderstood your intention, edit the content and change the app or service to use.

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Apps and features

Using quick commands

You can add quick commands so that you can give commands more quickly and easily. You can also give multiple commands together by adding them to a quick command.

1

Press the Bixby key and tap → Quick commands → .

2

Tap Quick command word or phrase and enter a quick command name.

3

Tap Add a command and select a method you want.

• Select a command : Select one from the commands list.

• Say a command : Say your command.

• Type a command : Type your command.

4

Select or enter a command that Bixby will perform.

To add additional commands, tap Add a command .

5

Tap Save .

Now you can give multiple commands by saying the quick commands you added.

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Apps and features

Using earphones or a Bluetooth headset

Connect earphones or a Bluetooth headset to the device when your voice is not heard clearly via the built-in microphone due to noisy environments. Press and hold the Call button on earphones or a Bluetooth headset to start a conversation with Bixby.

This feature may not be available or its method of use may vary depending on the earphones and Bluetooth headset.

Call button

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Apps and features

Customizing the Bixby settings

Press the Bixby key and tap → Settings .

• Language and voice style : Set the language to communicate with Bixby and set the style of voice feedback. The selected language is applied only when you talk with Bixby.

Bixby is only available in some languages and certain features may not be available, depending on your region. To see the list of supported languages, tap

Language .

• Voice response : Change the voice feedback settings for Bixby.

• Automatic listening : Set Bixby to automatically listen when it asks a question so you can respond without pressing the icon. This option is available only if you are using headphones or Bluetooth audio, or start a conversation by saying “Hi, Bixby”.

• Voice wake-up : Set Bixby to wake up when it hears you say “Hi, Bixby”. You can also change the settings for the voice wake-up feature.

• Use while phone locked : Set Bixby to complete some actions, such as making a call or searching for nearby restaurants, while the device is locked.

• Bixby dictation : Set to use the dictation mode when you press and hold the Bixby key while the Samsung keyboard is open.

• Bixby key : Select how many times you must press the Bixby key to open the Bixby screen. You can also set the device to launch an app or execute a quick command with the Bixby Key.

• Marketing notifications : Set to receive notifications about marketing information.

• Privacy : Set to use Bixby’s interactive and customized services to enhance your experience.

• About Bixby Voice : View the Bixby version and legal information.

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Apps and features

Bixby Vision

Introduction

Bixby Vision is a service that provides various features based on image recognition.

You can use Bixby Vision to quickly search for information by recognizing objects or your current location. You can also experience the AR feature, which makes virtual images appear on the preview screen.

Use a variety of useful Bixby Vision features.

Extract or translate text.

Search for locations.

Search for images.

Experience the AR feature.

• To use this feature, the device must be connected to a Wi-Fi or mobile network.

• To use some Bixby Vision features, you must sign in to your Samsung account.

• The available features and search results may vary, depending on the region or service provider.

• This feature may not be available or you may not get correct search results, depending on the image size, format, or resolution.

• Samsung is not responsible for the product information provided by Bixby Vision.

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Apps and features

Launching Bixby Vision

Launch Bixby Vision using one of these methods.

• In the Camera app, tap Bixby Vision .

• In the Gallery app, select an image and tap .

• In the Internet app, tap and hold an image and tap Bixby Vision .

• If you added the Bixby Vision app icon to the Home screen and Apps screen, launch the

Bixby Vision app.

Searching for similar images

Search for images similar to the recognized object online. You can view various images with properties similar to the object, such as colour or shape.

For example, if you want to know the title of a photo or image, use the Bixby Vision features. The device will search for and show you related information or images with similar characteristics.

1

Launch the Camera app and tap Bixby Vision .

2

Tap Lens and keep the object within the screen to recognize it.

3

Select a search result with on it.

The similar images will appear.

Translating or extracting text

Recognize and show the translated text on the screen. You can also extract text from a document or an image file.

For example, if you want to know what a sign says while travelling abroad, use the Bixby

Vision features. The device will translate the sign’s text into the language you select.

1

Launch the Camera app and tap Bixby Vision .

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Apps and features

2

Tap and keep the text within the screen to recognize it.

The translated text will appear on the screen.

• To extract text, tap . You can share or save the extracted text.

• To save the screen with the translated text as an image, tap . The screen will be saved in Gallery .

• To change the source or target language, tap the language settings panel at the top of the screen.

Searching for places

Search for information about nearby places by recognizing your current location. You can also view deals available nearby.

For example, if you want to search for nearby stores having sales, use the Bixby Vision features. The device will search for and show you the sales happening in the nearby stores.

1

Launch the Camera app and tap Bixby Vision .

2

Tap and point the camera towards the direction you want to search for places.

You can view basic information about nearby places.

• If you want to search for places in another direction, point the camera towards the direction.

• To view available deals nearby, tap Deals .

• You can view your current location and weather information. To view your current location on the map, point the camera towards the ground. To view the current weather information, point the camera towards the sky.

3

Select a search result on the screen.

The device will show the information for nearby places and deals.

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Apps and features

Experiencing various AR features

Various apps include the AR feature, which makes virtual images appear on the background or person on the preview screen. You can conveniently experience products and view information without visiting stores or trying them in person. Experience Bixby Vision’s fun and useful AR feature.

Available apps may vary, depending on the region or service provider.,

1

Launch the Camera app and tap Bixby Vision .

2

Tap Apps and select the feature you want.

• Makeup: Apply various looks to your selfie image.

• Styling : Try on pairs of virtual sunglasses. If you like a pair, you can instantly buy them online.

• Home decor : Arrange virtual furniture and appliances using the actual room.

• Picture play : View the trailers and details of movies after Bixby Vision recognizes the movie poster.

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Apps and features

Bixby Home

On the Bixby Home screen, you can view recommended services and information that Bixby provides by analyzing your usage patterns and your routine.

• To view more content, connect to a Wi-Fi or mobile network.

• To fully use this feature, you must sign in to your Samsung account.

Opening Bixby Home

1

On the Home screen, swipe to the right.

The Bixby Home screen will appear.

When launching this feature for the first time or after performing a data reset, follow the on-screen instructions to complete the setup.

2

Swipe upwards or downwards to view recommended content.

Access additional options.

Upcoming reminder

Recommended content

3

To close Bixby Home, swipe to the left on the screen or tap the Back button.

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Apps and features

Using recommended content on Bixby Home

When you open Bixby Home, you can view the content that is frequently updated as cards.

Swipe upwards or downwards to view the cards.

For example, on the way to the office in the morning, you can view your day’s schedule and play your favourite music on the Bixby Home screen. In the evening, you can view alarms, check your daily activity, and view your friends’ feeds.

The content and order of the cards update automatically at a specified interval. To manually update cards, swipe downwards on the screen.

Editing cards list

• To pin a card to the top of the Bixby Home screen, tap → Pin to top . To unpin a card, tap → Unpin .

• To stop displaying a card on the list, drag the card to the right and tap Don’t show again .

• To hide a card from the list, drag the card to the right and tap Hide for now .

Selecting apps to show as cards

Add or delete apps to show as cards on the Bixby Home screen.

On the Bixby Home screen, tap → Cards and tap the switches next to items to add or delete them.

If an app is not installed on the device, you must install it to use it. On the Bixby Home screen, tap → Cards and then download an app.

Customizing the Bixby Home settings

On the Bixby Home screen, tap → Settings .

• Customization Service : Set to use Bixby’s interactive and customized services to enhance your experience.

• Bixby Home content providers : Read and agree to or withdraw your agreement from the terms and conditions and privacy policies of each content provider.

• Add Bixby Home : Add Bixby Home to the Home and Apps screens.

• About Bixby Home : View the Bixby Home version and legal information.

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Apps and features

Reminder

Create reminders to schedule to-do items or to view content later. You will receive notifications at the preset time or location for each reminder.

• To receive more accurate notifications, connect to a Wi-Fi or mobile network.

• To fully use this feature, you must sign in to your Samsung account.

• To use location reminders, the GPS feature must be activated.

Starting Reminder

You can start Reminder from Bixby Home.

1

On the Home screen, swipe to the right.

The Bixby Home screen will appear.

2

Tap Get started on the Reminder card.

The Reminder screen will appear and the Reminder app icon ( ) will be added to the

Apps screen.

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Apps and features

Creating reminders

Create reminders with various methods. Reminder will alert you if you create a reminder with a specified time or location setting. You can also save various content, such as a single memo or webpage address, and view it later.

For example, create a reminder to alert you to ‘Water the flowers when I get home’.

1

Launch the Reminder app.

2

Tap Write a reminder or and enter ‘Water the flowers’.

3

Tap Place → Set conditions → Pick a place and set the location to home.

4

Tap When I arrive at → Done .

5

Tap Save to save the reminder.

When you arrive at home, the ‘Water the flowers’ notification will appear.

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Apps and features

Creating reminders with Bixby

Press and hold the Bixby key and say “Remind me to water the flowers when I get home”.

Bixby will save what you said as a reminder.

Checking reminder notifications

At the preset time or location, a notification pop-up window will appear. Tap Complete or

Snooze .

Viewing the reminders list

Launch the Reminder app to view your reminders list. To view reminder details, select a reminder.

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Apps and features

Editing reminder details

Add or edit reminder details, such as frequency, date and time, or location.

1

On the reminders list, select a reminder to edit and tap Edit .

2

Edit the conditions and tap Save .

Reminder information

Change the reminder's colour.

Add a checklist.

Add an image.

Reminder conditions

Completing reminders

Mark reminders that you do not need to be reminded of as complete.

On the reminders list, select a reminder and tap Complete . Alternatively, drag the reminder to the left.

Restoring reminders

Restore reminders that have been completed.

1

On the reminders list, tap → Completed → Edit .

2

Tick items to restore and tap Restore .

Reminders will be added to the reminders list and you will be reminded at the preset times.

Deleting reminders

To delete a reminder, drag the reminder to the right. To delete multiple reminders, tap and hold a reminder, tick reminders to delete, and then tap Delete .

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Apps and features

Phone

Introduction

Make or answer voice calls.

Making calls

1

Launch the Phone app and tap Keypad .

2

Enter a phone number.

3

Tap to make a voice call.

Add the number to the contacts list.

Preview the phone number.

Access additional options.

Delete a preceding character.

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Apps and features

Making calls from call logs or contacts list

Launch the Phone app, tap Recents or Contacts , and then swipe to the right on a contact or a phone number to make a call.

If this feature is deactivated, launch the Settings app, tap Advanced features → Motions and gestures , and then tap the Swipe to call or send messages switch to activate it.

Using speed dial

Set speed dial numbers to quickly make calls.

To set a number to speed dial, launch the Phone app, tap Keypad or Contacts → → Speed dial numbers , select a speed dial number, and then add a phone number.

To make a call, tap and hold a speed dial number on the keypad. For speed dial numbers 10 and up, tap the first digit(s) of the number, and then tap and hold the last digit.

For example, if you set the number 123 as a speed dial number, tap 1 , tap 2 , and then tap and hold 3 .

Making calls from the locked screen

On the locked screen, drag outside the circle.

Making calls by searching for nearby places

You can easily make calls to places near your current location by searching for their information. You can search for nearby places by category, such as restaurants or stores, or by selecting recommended hot places.

Launch the Phone app, tap Places , and then select a category or enter a business name in the search field. Or, select one from the recommended hot places. The business’s information, such as its phone number or address, will appear.

Making an international call

1

Launch the Phone app and tap Keypad .

2

Tap and hold 0 until the + sign appears.

3

Enter the country code, area code, and phone number, and then tap .

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Apps and features

Receiving calls

Answering a call

When a call comes in, drag outside the large circle.

Rejecting a call

When a call comes in, drag outside the large circle.

To send a message when rejecting an incoming call, drag the Send message bar upwards and select a message to send. If the Add reminder switch is activated, a reminder will be saved to alert you of the rejected call one hour later.

To create various rejection messages, launch the Phone app, tap → Settings → Quick decline messages , enter a message, and then tap .

Missed calls

If a call is missed, the icon appears on the status bar. Open the notification panel to view the list of missed calls. Alternatively, launch the Phone app and tap Recents to view missed calls.

Blocking phone numbers

Block calls from specific numbers added to your block list.

1

Launch the Phone app and tap → Settings → Block numbers .

2

Tap Recents or Contacts , select contacts or phone numbers, and then tap Done .

To manually enter a number, tap Add phone number , enter a phone number, and then tap .

When blocked numbers try to contact you, you will not receive notifications. The calls will be logged in the call log.

You can also block incoming calls from people that do not show their caller ID. Tap the

Block unknown callers switch to activate the feature.

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Apps and features

Options during calls

If the area around the rear camera is covered, unwanted noises may incur during a call. Remove accessories, such as a screen protector or stickers, around the rear camera area.

During a voice call

The following actions are available:

• : Access additional options.

• Add call : Dial a second call. The first call will be put on hold. When you end the second call, the first call will be resumed.

• Hold call : Hold a call. Tap Resume call to retrieve the held call.

• Bluetooth : Switch to a Bluetooth headset if it is connected to the device.

• Speaker : Activate or deactivate the speakerphone. When using the speakerphone, keep the device away from your ears.

• Mute : Turn off the microphone so that the other party cannot hear you.

• Keypad / Hide : Open or close the keypad.

• : End the current call.

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Apps and features

Adding a phone number to Contacts

Adding a phone number to Contacts from the keypad

1

Launch the Phone app and tap Keypad .

2

Enter the number.

3

Tap Add to contacts .

4

Tap Add to contacts to create a new contact, or tap Update existing to add the number to an existing contact.

Adding a phone number to Contacts from the calls list

1

Launch the Phone app and tap Recents .

2

Tap a caller’s image and tap Add , or tap a phone number and tap Add to Contacts .

3

Tap Add to contacts to create a new contact, or tap Update existing to add the number to an existing contact.

Adding a tag to a phone number

You can add tags to numbers without saving them to Contacts. This allows you to view the caller’s information when they call without having them listed in Contacts.

1

Launch the Phone app and tap Recents .

2

Tap a phone number → .

3

Tap Add tag , enter a tag, and then tap Add .

When a call comes from that number, the tag will show under the number.

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Apps and features

Contacts

Introduction

Create new contacts or manage contacts on the device.

Adding contacts

Creating a new contact

1

Launch the Contacts app and tap .

2

Select a storage location and tap Select .

3

Enter contact information.

Add an image.

Select a storage location.

Open more information fields.

Depending on the selected storage location, the types of information you can save may vary.

4

Tap Save .

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Enter contact information.

Apps and features

Importing contacts

Add contacts by importing them from other storages to your device.

1

Launch the Contacts app and tap → Manage contacts → Import/Export contacts

→ Import .

2

Select a storage location to import contacts from.

3

Tick VCF files or contacts to import and tap Done .

4

Select a storage location to save contacts to and tap Import .

Syncing contacts with your web accounts

Sync your device contacts with online contacts saved in your web accounts, such as your

Samsung account.

1

Launch the Settings app, tap Accounts and backup → Accounts and select the account to sync with.

2

Tap Sync account and tap the Contacts switch to activate it.

For the Samsung account, tap → Sync settings and tap the Contacts switch to activate it.

Searching for contacts

Launch the Contacts app.

Use one of the following search methods:

• Scroll up or down the contacts list.

• Drag a finger along the index at the right side of the contacts list to scroll through it quickly.

• Tap at the top of the contacts list and enter search criteria.

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Apps and features

Tap the contact. Then take one of the following actions:

• : Add to favourite contacts.

• : Make a voice call.

• : Compose a message.

• : Compose an email.

Sharing contacts

You can share contacts with others by using various sharing options.

1

Launch the Contacts app and tap → Share .

2

Select contacts and tap Share .

3

Select a sharing method.

Saving and sharing profile

Save and share your profile information, such as your photo and status message, with others using the profile sharing feature.

• To use this feature, you must sign in to your Samsung account.

• The profile sharing feature may not be available depending on the region or service provider.

• The profile sharing feature is only available for contacts who have activated the profile sharing feature on their device.

1

Launch the Contacts app and select your profile.

2

Tap Edit , edit your profile, and tap Save .

3

Tap Tap here to share your profile and tap the switch to activate it.

• To use the profile sharing feature, your phone number must be verified. You can view your contacts’ updated profile information in Contacts .

• To change the scope of contacts to share your profile with, tap Select what’s shared , select an item to share, and then select an option.

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Apps and features

Creating groups

You can add groups, such as family or friends, and manage contacts by group.

1

Launch the Contacts app and tap → Groups → Create group .

2

Enter a group name.

To set a group ringtone, tap Group ringtone and select a ringtone.

3

Tap Add member , select contacts to add to the group, and then tap Done .

4

Tap Save .

Sending a group message

You can send a group message to a group’s members at the same time.

Launch the Contacts app, tap → Groups , select a group, and then tap → Send message .

Merging duplicate contacts

When you import contacts from other storages, or sync contacts with other accounts, your contacts list may include duplicate contacts. Merge duplicate contacts into one to streamline your contacts list.

1

Launch the Contacts app and tap → Manage contacts → Merge contacts .

2

Tick contacts and tap Merge .

Deleting contacts

1

Launch the Contacts app and tap → Delete .

2

Select contacts and tap Delete .

To delete contacts one by one, open the contacts list and tap a contact. Then tap → Delete .

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Apps and features

Messages

Introduction

Send and view messages by conversation.

Sending messages

You may incur additional charges for sending messages when you are roaming.

1

Launch the Messages app and tap .

2

Add recipients and enter a message.

To record and send a voice message, tap and hold , say your message, and then release your finger. The recording icon appears only while the keyboard is hidden.

Recipient Enter recipients.

Attach files.

Enter a message.

3

Tap to send the message.

Send the message.

Enter stickers.

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Apps and features

Viewing messages

Messages are grouped into message threads by contact.

You may incur additional charges for receiving messages when you are roaming.

1

Launch the Messages app and tap Conversations .

2

On the messages list, select a contact or a phone number.

3

View your conversation.

• To reply to the message, tap Enter message , enter a message, and then tap .

• To adjust the font size, spread two fingers apart or pinch on the screen.

• To add the phone number to Contacts, tap Add to Contacts .

Blocking unwanted messages

Block messages from specific numbers added to your block list.

1

Launch the Messages app and tap → Settings → Block numbers and messages →

Block numbers .

2

Tap Inbox and select a contact or a phone number. Or, tap Contacts , select contacts, and then tap Done .

To manually enter a number, enter a phone number under Enter number and tap .

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Apps and features

Setting the message notification

You can change notification sound, display options, and more.

1

Launch the Messages app, tap → Settings → Notifications , and then tap the switch to activate it.

2

Change the notification settings.

Setting a message reminder

You can set an alert at an interval to let you know that you have unchecked notifications. If this feature is not activated, launch the Settings app, tap Accessibility → Advanced settings

→ Notification reminders , and then tap the switch to activate it.

Deleting messages

1

Launch the Messages app and tap Conversations .

2

On the messages list, select a contact or a phone number.

3

Tap and hold a message, then tap Delete .

To delete multiple messages, tick messages you want to delete.

4

Tap Delete .

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Apps and features

Internet

Introduction

Browse the Internet to search for information and bookmark your favourite webpages to access them conveniently.

Browsing webpages

1

Launch the Internet app.

2

Tap the address field.

3

Enter the web address or a keyword, and then tap Go .

To view the toolbars, drag your finger downwards slightly on the screen.

To switch between tabs quickly, swipe to the left or right on the address field.

Bookmark the current webpage.

Refresh the current webpage.

Move between pages.

Open the homepage.

93

Access additional options.

Open the browser's tab manager.

Apps and features

Using secret mode

In secret mode, you can separately manage open tabs, bookmarks, and saved pages. You can lock secret mode using a password and your biometric data.

Activating secret mode

In the toolbar at the bottom of the screen, tap → Turn on Secret mode . If you are using this feature for the first time, set whether to use a password for secret mode.

In secret mode, the device will change the colour of the toolbars.

In secret mode, you cannot use some features, such as screen capture.

Changing security settings

You can change your password or the lock method.

Tap → Settings → Privacy and security → Set Secret mode lock → Change password .

To set your registered biometric data as the lock method along with the password, tap the

Fingerprints switch to activate it. Refer to

Fingerprint recognition

for more information about using your biometric data.

Deactivating secret mode

In the toolbar at the bottom of the screen, tap → Turn off Secret mode .

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Apps and features

Email

Setting up email accounts

Set up an email account when opening Email for the first time.

1

Launch the Email app.

2

On the list, select an email service or tap Other .

3

Follow the on-screen instructions to complete the setup.

To set up another email account, tap → → Add account .

If you have more than one email account, you can set one as the default account. Tap →

→ → Set default account .

Sending emails

1

Tap to compose an email.

2

Add recipients and enter a subject line and text.

3

Tap to send the email.

Reading emails

When Email is open, the device will automatically retrieve new emails. To manually retrieve emails, swipe downwards on the top of the emails list.

Tap an email on the screen to read it.

If email syncing is disabled, new emails cannot be retrieved. To enable email syncing, tap → → your account name, and then tap the Sync account switch to activate it.

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Apps and features

Camera

Introduction

Take photos and record videos using various modes and settings.

Camera etiquette

• Do not take photos or record videos of other people without their permission.

• Do not take photos or record videos where legally prohibited.

• Do not take photos or record videos in places where you may violate other people’s privacy.

Launching Camera

Use the following methods to launch Camera:

• Launch the Camera app.

• Press the Power key twice quickly.

• On the locked screen, drag outside the circle.

• Some methods may not be available, depending on the region or service provider.

• Some camera features are not available when you launch the Camera app from the locked screen or when the screen is turned off while the screen lock method is set.

• If photos you take appear blurry, clean the camera lens and try again.

Taking photos

1

Tap the image on the preview screen where the camera should focus.

• Spread two fingers apart on the screen to zoom in, and pinch to zoom out.

Alternatively, drag the lens selection icon to the left or right. Zooming features are available only when using the rear camera.

• To adjust the brightness of photos, tap the screen. When the adjustment bar appears, drag on the adjustment bar towards or .

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Apps and features

2

Tap to take a photo.

Bixby Vision

Camera settings

AR Emoji

Options for current shooting mode

Select a lens.

Scene optimizer button

Shooting modes

Preview thumbnail

Current mode

Take a photo.

Switch between the front and rear cameras.

• The preview screen may vary, depending on the shooting mode and which camera is being used.

• The camera automatically shuts off when unused.

• Make sure that the lens is not damaged or contaminated. Otherwise, the device may not work properly in some modes that require high resolution.

• Your device’s camera features a wide-angle lens. Minor distortion may occur in wide-angle photos or videos and does not indicate device performance problems.

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Apps and features

Selecting a lens for shooting

You can take photos and record videos using various angles of view with the Ultra wide lens, wide-angle lens, and telephoto lens (2x optical zoom).

On the preview screen, tap Photo or Video , select the lens you want, and then take a photo or record a video.

• : The Ultra wide lens lets you take wide-angle photos or record wide-angle videos. Use this feature to take landscape photos.

To correct the distortion in photos taken with the Ultra wide lens, tap on the preview screen, tap Save options , and then tap the Ultra wide shape correction switch to activate it.

• : The wide-angle lens lets you take basic photos or record normal videos.

• : The telephoto lens (2x optical zoom) lets you take photos or record videos much clearer by enlarging the subject. (Galaxy S10+, S10).

Ultra wide shooting Basic shooting 2x optical zoom shooting

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Apps and features

Photo mode (Intelligent camera)

The camera adjusts the shooting options automatically depending on the surroundings to capture photos easily. The intelligent camera feature automatically recognizes the subject and optimizes the colour and any effects.

On the shooting modes list, tap Photo and tap to take a photo.

Scene optimizer

The camera adjusts the colour settings and applies the optimized effect automatically by recognizing the subject.

On the shooting modes list, tap Photo . When the camera recognizes the subject, the scene optimizer button will change and the optimized colour and effect will be applied.

• If this feature is not activated, tap on the preview screen and tap the Scene optimizer switch to activate it.

• To use additional features, tap on the preview screen, tap Scene optimizer , and then tap the switches next to the features you want.

• If you do not want to use this feature, tap the scene optimizer button on the preview screen.

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Apps and features

Bright night

Take steady photos in low-light conditions by automatically adjusting the brightness and colour.

On the shooting modes list, tap Photo . When the camera recognizes the low-light conditions, the scene optimizer button will change to and the image will be adjusted automatically.

If this feature is not activated, tap on the preview screen, tap Scene optimizer and tap the Bright night switch to activate it.

Shot suggestions

The camera suggests the ideal composition for the photo by recognizing the position and angle of your subject.

On the preview screen, tap and tap the Shot suggestions switch to activate it.

1

On the shooting modes list, tap Photo .

A guide will appear on the preview screen.

2

Point the subject with the guide on the preview screen.

The camera recognizes the composition, and the recommended composition appears on the preview screen.

3

Adjust the position and angle of the camera to fit the composition.

When the ideal composition is achieved, the guide changes to yellow.

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Apps and features

4

Tap to take a photo.

Ideal composition

Guide

Taking selfies

You can take self-portraits with the front camera.

1

On the shooting modes list, tap Photo .

2

On the preview screen, swipe upwards or downwards, or tap to switch to the front camera for self-portraits.

3

Face the front camera lens.

To take self-portraits with a wide-angle shot of the landscape or people, tap .

4

Tap to take a photo.

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Apps and features

Applying filter and beauty effects

You can select a filter effect and modify facial features, such as your skin tone or face shape, before taking a photo.

1

On the preview screen, tap .

2

Select a filter effect or beauty effects and take a photo.

Locking the focus (AF) and exposure (AE)

You can lock the focus or exposure on a selected area to prevent the camera from automatically adjusting based on changes to the subjects or light sources.

Tap and hold the area to focus, the AF/AE frame will appear on the area and the focus and exposure setting will be locked. The setting remains locked even after you take a photo.

Video mode

The camera adjusts the shooting options automatically, depending on the surroundings, to record videos easily.

1

On the shooting modes list, tap Video .

2

Tap to record a video.

• To capture an image from the video while recording, tap .

• To change the focus while recording a video, tap where you want to focus. To use auto focus mode, tap to cancel the manually set focus.

• If you use the video zoom feature for a long time while recording a video, the video quality may diminish to prevent your device from overheating. (Galaxy S10+, S10)

• The 2x optical zoom may not work in low-light environments. (Galaxy S10+, S10)

3

Tap to stop recording the video.

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Apps and features

Changing the screen ratio for a video

You can set the screen ratio for a video.

On the preview screen, tap and select a screen ratio.

Live focus mode

The camera allows you to take photos where the background is blurred and the subject stands out clearly. You can also apply a background effect and edit it after taking a photo.

Blur Spin Zoom Colour point

Taking portraits that stand out using the Live focus feature

Select a background effect on the preview screen and take a photo that stands out the subject.

• Use this feature in a place that has sufficient light.

• The background blur may not be applied properly in the following conditions:

– The device or the subject is moving.

– The subject is thin or transparent.

– The subject has a similar colour or pattern to the background.

– The subject or background is plain.

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Apps and features

1

On the shooting modes list, tap Live focus .

2

Select a background effect you want.

To adjust the intensity of the background effect, drag the adjustment bar to the left or right.

3

When Effect applied.

appears on the preview screen, tap to take a photo.

Background effect intensity adjustment bar

Live focus

Background effects

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Apps and features

Editing the background of the Live focus photos

You can also edit the background effect and the intensity of the background effect for a photo taken with the Live focus feature.

1

Select a photo taken with the Live focus feature and tap Change background effect .

2

Select a background effect you want.

To adjust the intensity of the background effect, drag the adjustment bar to the left or right.

Adjust the intensity of the background effect.

Change the background effect.

3

Tap Apply to save the photo.

Super Slow-mo mode

Super slow motion is a feature that records a quickly passing moment slowly so that you can appreciate it later. After the video is recorded, background music is added automatically.

• Some super slow motion features may differ depending on the model.

• Use this feature in a place that has sufficient light. When recording a video indoors with insufficient or poor lighting, some of the following situations may occur:

– The screen may appear dark due to the small amount of light.

– The screen may flicker in certain lighting conditions, such as in places with fluorescent lighting.

– Noise may occur.

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Apps and features

Recording super slow motion videos

Record a video by capturing a single moment while the subject is moving.

1

On the shooting modes list, tap Super Slow-mo .

To set the device to capture a moment in super slow motion when it is detected in the motion detection area, tap .

Camera settings

View information.

Select a recording length.

Super Slow-mo

Start recording a video.

2

Tap .

The device will capture the moment in super slow motion and save it as a video.

106

Apps and features

Recording super slow motion videos automatically

When motion is detected in the motion detection area, the device will capture the moment in super slow motion.

Super slow motion recording may start at an unwanted moment if there are conditions such as the following:

• When the device shakes.

• When another object is moving near the subject in the motion detection area.

• When recording under flickering light, such as in places with fluorescent lighting.

1

On the shooting modes list, tap Super Slow-mo .

2

Tap .

The motion detection feature will be activated and the motion detection area will appear on the preview screen.

To move the motion detection area, tap the area inside the frame and drag it to a new location. To adjust the area size, tap a corner of the frame and drag it.

Motion detection

Motion detection area

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Apps and features

3

Tap .

When motion is detected, the device will begin recording in super slow motion and save it as a video.

Playing super slow motion videos

Select a super slow motion video and tap Play super slow-mo video .

Random background music will automatically accompany the video during playback.

To capture an image while playing a video, tap .

Editing super slow motion videos

On the playback screen, you can edit the video and save it as a different file or share it.

To crop out a desired section of the video, drag the start bracket and the end bracket to the desired points to select the section to keep.

To edit the super slow motion section, drag to the left or right.

Change the background music.

Start bracket End bracket

Super slow motion section

108

Apps and features

Using shooting modes

To change the shooting mode, drag the shooting modes list to the left or right, or swipe to the left or right on the preview screen.

Select a shooting mode you want.

Shooting modes list

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Apps and features

Pro mode

Capture photos while manually adjusting various shooting options, such as exposure value and ISO value.

On the shooting modes list, tap Pro . Select options and customize the settings, and then tap

to take a photo.

Available options

• : Select an ISO value. This controls camera light sensitivity. Low values are for stationary or brightly lit objects. Higher values are for fast-moving or poorly lit objects.

However, higher ISO settings can result in noise in photos.

If the shutter speed is set manually, you cannot set the ISO setting to AUTO .

• : Adjust the shutter speed. A slow shutter speed allows more light in, so the photo becomes brighter. This is ideal for photos of scenery or photos taken at night. A fast shutter speed allows less light in. This is ideal for taking photos of fast-moving subjects.

You can select an aperture value that will determine the brightness and depth of field.

Tap F1.5

or F2.4

.

• : Adjust the colour tone.

• : Change the focus mode. Drag the adjustment bar towards or to manually adjust the focus. To switch to auto focus mode, tap MANUAL .

• : Select an appropriate white balance, so images have a true-to-life colour range. You can set the colour temperature.

• : Change the exposure value. This determines how much light the camera’s sensor receives. If the image is too dark, increase the exposure. If the image is too light, reduce the exposure.

If the shutter speed is set manually, you cannot change the exposure value. The exposure value will change and be displayed based on the shutter speed setting.

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Apps and features

Separating the focus area and the exposure area

You can separate the focus area and the exposure area.

Tap and hold the preview screen. The AF/AE frame will appear on the screen. Drag the frame to the area where you want the focus area. Tap and drag again to separate and position the exposure area.

111

Apps and features

Food mode

Take photos of food with blurred edges and more vibrant colours.

1

On the shooting modes list, tap Food .

2

Tap the screen and drag the circular frame over the area to highlight.

The area outside the circular frame will be blurred.

To resize the circular frame, drag a corner of the frame.

3

Tap and drag the adjustment bar to adjust the colour tone.

4

Tap to take a photo.

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Apps and features

Panorama mode

Using panorama mode, take a series of photos and then stitch them together to create a wide scene.

To get the best shots using panorama mode, follow these tips:

• Move the camera slowly in one direction.

• Keep the image within the frame on the camera’s viewfinder. If the preview image is out of the guide frame or you do not move the device, the device will automatically stop taking photos.

• Avoid taking photos of indistinct backgrounds, such as an empty sky or a plain wall.

1

On the shooting modes list, tap Panorama .

2

Tap and move the device slowly in one direction.

3

Tap to stop taking photos.

Slow motion mode

Record a video for viewing in slow motion. You can specify sections of your videos to be played in slow motion.

1

On the shooting modes list, tap Slow motion .

2

Tap to start recording.

3

When you are finished recording, tap to stop.

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Apps and features

4

On the preview screen, tap the preview thumbnail.

5

Tap Play slow motion video .

The fastest section of the video will be set as a slow motion section and the video will start playing. Up to two slow motion sections will be created based on the video.

To edit the slow motion section, drag to the left or right.

Start bracket End bracket

Slow motion section

Hyperlapse mode

Record scenes, such as passing people or cars, and view them as fast-motion videos.

1

On the shooting modes list, tap Hyperlapse .

2

Tap and select a frame rate option.

If you set the frame rate to Auto , the device will automatically adjust the frame rate according to the changing rate of the scene.

3

Tap to start recording.

4

Tap to finish recording.

5

On the preview screen, tap the preview thumbnail and tap Play hyperlapse to view the video.

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Apps and features

Customizing camera settings

Options for current shooting mode

On the preview screen, use the following options.

The available options may vary depending on the shooting mode and which camera is being used.

• : Activate or deactivate the flash.

• : Select the length of the delay before the camera automatically takes a photo.

• : Select an aspect ratio for photos.

• : Apply a filter effect or beauty effects.

• : Select a frame rate.

• : Select an aspect ratio for videos.

• : Stabilize a video.

• : Select a metering method. This determines how light values are calculated.

Centre-weighted uses the light in the centre portion of the shot to calculate the exposure of the shot. Spot uses the light in a concentrated centre area of the shot to calculate the exposure of the shot. Matrix averages the entire scene.

• : Change the focus area in auto focus mode. Multi AF focuses on several areas within the frame. Multiple rectangles will appear to indicate the focused areas. Centre

AF focuses on the centre within the frame.

• : In Food mode, focus on a subject inside the circular frame and blur the image outside the frame.

• : In Food mode, adjust the colour tone.

• : Activate or deactivate the motion detection feature when recording super slow-mo videos.

• : Change the recording time of super slow-mo videos.

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Apps and features

Camera settings

On the preview screen, tap . Some options may not be available depending on the shooting mode.

Intelligent features

• Scene optimizer : Set the device to adjust the colour settings and apply the optimized effect automatically, depending on the subject or scene.

• Shot suggestions : Set the device to suggest the ideal composition for the photo by recognizing the position and angle of your subject.

• Flaw detection : Set to receive notifications when someone blinks or appears blurry in photos, or if there are smudges on the lens.

Pictures

• Motion photos : Set the device to take a video clip for a few seconds before tapping .

This allows you to capture a moment you might have missed. To view the video, tap the preview thumbnail and tap View motion photo . To capture a still image from the video clip, tap the screen to stop playback and tap Capture . This feature is available only in

Photo mode.

• Hold Shutter button to : Select an action to perform when you tap and hold the camera button.

• Save options : Select how you want to save photos.

Tap the RAW copies (Pro) switch to set the device to save photos as uncompressed RAW files (DNG file format) in pro mode. RAW files contain unprocessed data from the image sensor for processing using image-processing software. They take up more storage space.

When using the RAW copies (Pro) feature, each photo is saved in two formats,

DNG and JPG.

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Apps and features

Videos

• Rear video size : Select a resolution for videos you want to take with the rear camera.

Using a higher resolution will result in higher quality videos, but they will take up more storage space.

• Front video size : Select a resolution for videos you want to take with the front camera.

Using a higher resolution will result in higher quality videos, but they will take up more storage space.

• Advanced recording options : Set the device to use an advanced recording option.

If you activate the High efficiency video feature, you can record videos in the High

Efficiency Video Codec (HEVC) format. Your HEVC videos will be saved as compressed files to conserve the device’s storage.

If you activate the Save as HDR10+ video feature, you can record videos in which each scene’s contrast and colour are optimized.

• You cannot play the HEVC videos on other devices or share them online.

• Super slow motion and slow motion videos cannot be recorded in the HEVC format.

• To play the HDR10+ video properly, the device must support HDR10+.

• Video stabilization : Activate anti-shake to reduce or eliminate blurry image resulting from camera shake while recording a video.

When the Tracking auto-focus feature is activated, you cannot use this feature.

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Apps and features

Useful features

• HDR (rich tone) : Take photos with rich colours and reproduce details even in bright and dark areas.

• Tracking auto-focus : Set the device to track and automatically focus on a selected subject. When you select a subject on the preview screen, the device will focus on the subject even if the subject is moving or you change the camera’s position.

• When this feature is activated, you cannot use the Video stabilization feature.

• Tracking a subject may fail in the following conditions:

– The subject is too big or too small.

– The subject moves excessively.

– The subject is backlit or you are shooting in a dark place.

– Colours or patterns on the subject and the background are the same.

– The subject includes horizontal patterns, such as blinds.

– The camera shakes excessively.

– The video resolution is high.

– When zooming in or out using the 2x optical zoom. (Galaxy S10+, S10)

• Grid lines : Display viewfinder guides to help composition when selecting subjects.

• Location tags : Attach a GPS location tag to the photo.

• GPS signal strength may decrease in locations where the signal is obstructed, such as between buildings or in low-lying areas, or in poor weather conditions.

• Your location may appear on your photos when you upload them to the

Internet. To avoid this, deactivate the location tag setting.

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Apps and features

• Sekfie shape correction: Automatically correct the shape of faces in selfies.

• Camera modes : View available shooting modes or edit the shooting modes list.

• Shooting methods : Select additional shooting methods for taking a photo or recording a video.

• Storage location : Select the location for storage. This feature will appear when you insert a memory card.

• Quick launch : Set the device to launch the camera by pressing the Power key twice quickly.

This feature may not be available, depending on the region or service provider.

• Quick review : Set the device to show photos after capturing them.

• Reset settings : Reset the camera settings.

• Contact us

: Ask questions or view frequently asked questions. Refer to Samsung

Members

for more information.

• About Camera : View the Camera app version and legal information.

Gallery

Introduction

View images and videos stored in your device. You can also manage images and videos by album or create stories.

Viewing images

1

Launch the Gallery app and tap Pictures .

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Apps and features

2

Select an image.

Access additional options.

Add the image to favourites.

Modify the image.

Share the image with others.

Bixby Vision Delete the image.

You can create a movie, animated GIF, or collage from multiple images. On the list, tap

→ Create movie , Create GIF , or Create collage , and then select images.

Searching for images

Launch the Gallery app and tap to view images sorted by category, such as types, locations, or documents.

To search for images by entering keywords, tap the search field.

Editing the background of Live focus photos

You can edit the background effect and the intensity of the background effect for a photo taken with the Live focus feature.

Launch the Gallery app, select a photo taken with the Live focus feature, tap Change background effect to change the background effect, or adjust its intensity by dragging the adjustment bar to the left or right.

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Apps and features

Viewing videos

1

Launch the Gallery app and tap Pictures .

2

Select a video to play.

3

Tap Play video to play the video.

Rewind or fast-forward by dragging the bar.

Capture the current screen.

Switch to the pop-up video player.

Lock the playback screen.

Skip to the previous video.

Tap and hold to rewind.

Access additional options.

Create an animated GIF.

Change the screen ratio.

Rotate the screen.

Skip to the next video. Tap and hold to fast-forward.

Pause and resume playback.

Drag your finger up or down on the left side of the playback screen to adjust the brightness, or drag your finger up or down on the right side of the playback screen to adjust the volume.

To rewind or fast-forward, swipe to the left or right on the playback screen.

Using the Video enhancer feature

Enhance the image quality of your videos to enjoy brighter and more vivid colours. Launch the Settings app, tap Advanced features , and then tap the Video enhancer switch to activate it.

• This feature is only available in some apps.

• Using this feature will increase battery consumption.

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Apps and features

Viewing the details of images and videos

You can view file details, such as people, location, and basic information. If there is auto created content, such as a story or a GIF, the content will also be displayed.

While viewing an image or on the video preview screen, drag upwards on the screen. File details will appear.

You can also view related content by tapping information on the screen.

Edit information.

File details

Location information

Auto created content

Tags

Viewing photos or videos by category

You can view photos and videos by category.

Launch the Gallery app, tap Pictures or Albums , and then drag the list downwards to select a category.

• Videos : View the videos saved in your device.

• Favourites : View your favourite photos and videos.

• Locations : View photos and videos taken in the same location.

• Suggested : View recommended content.

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Apps and features

Viewing albums

You can view your images and videos sorted by folders or albums. The movies, animated GIFs, or collages that you have created will also be sorted in your folders on the albums list.

Launch the Gallery app, tap Albums , and then select an album.

Hiding albums

You can hide albums.

You cannot hide albums created by default, such as the Camera and Screenshots albums.

1

Launch the Gallery app and tap Albums .

2

Tap → Hide or unhide albums .

3

Tap an album switch to hide.

Viewing stories

When you capture or save images and videos, the device will read their date and location tags, sort the images and videos, and then create stories. To create stories automatically, you must capture or save multiple images and videos.

Launch the Gallery app, tap Stories , and then select a story.

Creating stories

Create stories with various themes.

1

Launch the Gallery app and tap Stories .

2

Tap → Create story .

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Apps and features

3

Enter a title for the story and tap Create .

4

Tick images or videos to include in the story and tap Done .

To add images or videos to a story, select a story and tap → Add .

To remove images or videos from a story, select a story, tap → Edit , tick images or videos to remove, and then tap Remove from story .

Deleting stories

1

Launch the Gallery app and tap Stories .

2

Tap and hold a story to delete, and tap Delete .

Syncing images and videos

When you sync your Gallery app with Samsung Cloud, photos and videos you take will also be saved in Samsung Cloud. You can view images and videos saved in Samsung Cloud in your

Gallery app and from other devices.

Launch the Gallery app, tap → Settings , and then tap the Sync with Samsung Cloud switch to activate it. The Gallery app and Samsung Cloud will be synced.

Deleting images or videos

1

Launch the Gallery app.

2

Select an image or a video to delete.

To delete multiple files, tap and hold a file to delete on the list and tick more files to delete.

3

Tap or Delete .

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Apps and features

Using the recycle bin feature

You can keep the deleted images and videos in the recycle bin. The files will be deleted after a certain period.

Launch the Gallery app, tap → Settings , and then tap the Recycle bin switch to activate it.

To view files in the recycle bin, launch the Gallery app and tap → Recycle bin .

AR Emoji

Introduction

Create a My Emoji that looks just like you, and take photos and record videos using My Emojis, character Emojis, or stickers.

You can customize My Emoji’s features, such as the face shape or hairstyle, and decorate My

Emoji with various accessories. You can also express yourself in fun ways using My Emoji stickers during a conversation.

My Emojis Character Emojis Stickers

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Apps and features

Creating My Emoji

Make a My Emoji that looks like you. My Emoji stickers with various expressions will be automatically generated.

1

Launch the Camera app and tap AR Emoji → Create My Emoji .

2

Align your face on the screen and tap to take a photo.

3

Select My Emoji’s gender and age range and tap Next .

4

Decorate a My Emoji and tap Next .

5

Tap Done .

The My Emoji and My Emoji stickers are now created. You can view My Emoji stickers on

the My Emoji home screen. Refer to My Emoji stickers for more information.

Create My

Emoji.

You can use the AR Emoji feature in both the front and rear cameras. If you are using the rear camera, it will automatically switch to the front camera. To switch between cameras, swipe upwards or downwards on the preview screen.

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Apps and features

Deleting My Emoji

Launch the Camera app and tap AR Emoji . Tap and hold the My Emoji that you want to delete and tap . The My Emoji and My Emoji stickers will be deleted.

Customizing My Emoji

Edit or decorate a My Emoji on the My Emoji home screen after downloading various items from AR World. You can also add My Emoji stickers.

Available options may vary, depending on the region or service provider.

My Emoji home screen

Launch the Camera app and tap AR Emoji → . My Emoji home screen will appear.

Select a My Emoji to edit.

Capture the current screen.

Change the My Emoji home screen's background.

Edit the My Emoji.

Create stickers.

Download items from AR World.

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Apps and features

Editing My Emoji

Edit a My Emoji or change the background of the My Emoji home screen.

On the My Emoji home screen, tap Edit or Background .

Downloading items from AR World

Decorate a My Emoji after downloading items, such as clothes or accessories, from AR World.

On the My Emoji home screen, tap Store and download the items you want. You can view the downloaded items on the My Emoji editing screen.

My Emoji stickers

Create your own stickers with My Emoji expressions and actions. You can use My Emoji stickers when sending messages or on a social network.

Viewing My Emoji stickers

On the My Emoji home screen, tap Stickers . Then, you can view My Emoji stickers.

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Apps and features

Adding stickers

On the My Emoji home screen, tap Stickers → Add new stickers , tick the stickers you want, and then tap Add . The sticker will be added and you can use it during a conversation via messages or on a social network.

Creating your own stickers

Create My Emoji stickers how you want.

1

On the My Emoji home screen, tap Stickers → Make custom stickers .

2

Edit stickers how you want.

• : Select an expression.

• : Select an action.

• : Add stickers.

• : Enter text.

• : Select the sticker’s background.

3

Tap Save .

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Apps and features

Using My Emoji stickers in chats

You can use My Emoji stickers during a conversation via messages or on a social network. The following actions are an example of using My Emoji stickers in the Messages app.

1

While composing a message in the Messages app, tap on the Samsung keyboard.

2

Tap the My Emoji icon.

3

Select one of the My Emoji stickers.

The My Emoji sticker will be inserted.

My Emoji icon

Deleting My Emoji stickers

On the Samsung keyboard, tap and tap at the bottom of the keyboard. Select the My

Emoji stickers you want to delete and tap Delete .

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Apps and features

Capturing photos or videos with My Emoji

Create fun photos or videos with My Emoji using various shooting modes.

Basic Mask

1

Launch the Camera app and tap AR Emoji .

2

Select a My Emoji you want to use.

Mini motion

My Emoji

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Apps and features

3

Select the mode you want to use.

• ( Basic ): My Emoji mimics your expressions.

• ( Mask ): My Emoji’s face appears over your face so it looks like you are wearing a mask.

• ( Mini motion ): My Emoji mimics your body movements.

4

Tap to take a photo, or swipe to the left on the preview screen and tap to record a video.

You can view and share the photos and videos that you have captured in Gallery .

Capturing photos or videos with character Emojis or stickers

Character Emojis mimic your expressions. You can also apply sticker effects that follow your face.

1

Launch the Camera app and tap AR Emoji .

2

Select a character Emoji, or tap Stickers and select a sticker you want to use.

Stickers

Character Emoji

3

Tap to take a photo, or swipe to the left on the preview screen and tap to record a video.

You can view and share the photos and videos that you have captured in Gallery .

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Apps and features

Always On Display

You can view information, such as the clock or calendar, or control music playback on the screen when it is turned off.

You can also check notifications for new messages or missed calls.

The brightness of the Always On Display may change automatically, depending on the lighting conditions.

Setting how to display the Always On Display

You can select how to display the Always On Display. The Always On Display can be set to appear continuously or only appear when tapping the screen while it is turned off. Also, you can set the time to display the Always On Display.

Launch the Settings app, tap Lock screen → Always On Display → Display mode , and then select a mode you want.

• Tap to show : The Always On Display appears for 30 seconds when you tap the screen.

• Show always : The Always On Display continuously appears.

• Show as scheduled : The Always On Display appears during the time you set. Tap Set schedule to set the start and end time.

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Apps and features

Opening notifications on the Always On Display

When you receive message, missed call, or app notifications, notification icons appear on the

Always On Display. Double-tap a notification icon to view its notification.

If the screen is locked, you must unlock it to view notifications.

Controlling music playback on the Always On Display

You can control music playback on the Always On Display.

1

Launch the Settings app, tap Lock screen → FaceWidgets , and then tap the Music switch to activate it.

2

To control music playback on the Always On Display, double-tap the clock.

3

Swipe to the left or right on the clock to move to the music controller.

4

Tap the icons to control the playback.

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Apps and features

Displaying an image to the Always On Display

You can display an image on the Always On Display. You can also display an animated GIF.

1

Launch the Settings app → Lock screen → Clock style → Always On Display .

2

Drag the types list to the left and select the type with an image on it.

3

Tap and select an image.

To insert an animated GIF, tap GIF and select a file.

4

Tap Done .

Deactivating the Always On Display feature

Launch the Settings app, tap Lock screen , and then tap the Always On Display switch to deactivate it.

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Apps and features

Edge screen

Introduction

You can quickly access your favourite apps and features from the Edge panels.

Using the Edge panels

Drag the Edge panel handle towards the centre of the screen.

If the Edge panel handle is not visible, launch the Settings app, tap Display → Edge screen , and then tap the Edge panels switch to activate it.

Edge panel handle

Edge panel

Edge panel settings

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Apps and features

Editing the Edge panels

Select panels to display on the Edge screen or edit them.

1

Drag the Edge panel handle towards the centre of the screen.

2

Tap to open the Edge panel settings screen.

3

Tick Edge panels to display.

• To edit a panel, tap Edit .

• To download additional panels, tap → Galaxy Store .

• To rearrange the panels, tap → Reorder and drag to another location.

Setting the Edge panel handle

You can change the location, size, transparency, or vibration settings of the handle.

Drag the Edge panel handle towards the centre of the screen. Then, tap → → Edge panel handle .

Apps edge

Quickly launch frequently used apps.

1

Drag the Edge panel handle towards the centre of the screen.

2

On the Apps edge panel, select an app to launch it.

Editing the Apps edge panel

• To add an app, tap on the panel and tap an app from the apps list.

• To create a folder on the panel, tap on the panel, tap and hold an app from the apps list, and then drag it over another app on the Apps edge panel.

• To delete an app, tap and hold an app on the panel and drag it to Remove at the top of the panel.

• To change the order of apps, tap and hold an app and drag it to another location.

You can also edit the Apps edge panel by tapping Edit .

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Apps and features

Adding app pairs

Add two frequently used apps, such as a video player and a messenger app, to the Apps edge panel to launch them together in the split screen view with a single tap. For more information

about the split screen view, refer to Split screen view

.

1

Drag the Edge panel handle towards the centre of the screen.

2

On the Apps edge panel, tap → Create App pair .

3

Select two apps from the list.

The first app will appear at the top and the second app will appear at the bottom when opened in the split screen view.

4

Tap Done .

Edge lighting

You can set the device to light up the edges of the screen and display a pop-up window when you receive notifications, such as new messages.

When a pop-up window appears while using an app, drag the window downwards to quickly view the content and perform available actions.

Managing notifications to display as the edge lighting

1

Launch the Settings app, tap Display → Edge screen → Edge lighting , and then tap the switch to activate it.

2

Tap Manage notifications and tap the switches next to apps to receive notifications as edge lighting.

Some notifications may not display as edge lighting, depending on notification types.

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Apps and features

Viewing notifications via the pop-up window

When you receive a notification with edge lighting, you can quickly view its content and perform available actions by opening the pop-up window. For example, if you receive a message while watching a video or playing a game, you can view the message and reply to it without switching the screen.

When you receive a notification with edge lighting while using an app, drag the notification downwards.

This feature is only available to apps that support the Multi window and edge lighting features. To view supported apps, launch the Settings app, tap Display → Edge screen → Edge lighting → Manage notifications .

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Apps and features

Multi window

Introduction

Multi window lets you run two apps at the same time in the split screen view. You can also run multiple apps at the same time in the pop-up view.

Some apps may not support this feature.

Split screen view Pop-up view

Split screen view

1

Tap the Recents button to open the list of recently used apps.

2

Swipe to the left or right, tap an app’s icon, and then tap Open in split screen view .

The selected app launches in the upper window.

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Apps and features

3

On the lower window, swipe left or right to select another app to launch.

To launch apps not on the list of recently used apps, tap the Home button or Back button and select an app.

Adjusting the window size

Drag the bar between the app windows up or down to adjust the size of the windows.

When you drag the bar between the app windows to the top or bottom edge of the screen, the window will be maximized.

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Apps and features

Pop-up view

1

Tap the Recents button to open the list of recently used apps.

2

Swipe to the left or right, tap an app’s icon, and then tap Open in pop-up view .

The app screen will appear in the pop-up view.

Minimize the window.

Maximize the window.

Close the app.

Adjust the transparency level.

Moving pop-up windows

To move a pop-up window, tap the window’s toolbar and drag it to a new location.

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Apps and features

Samsung Pay

Introduction

Register frequently used cards to Samsung Pay, a mobile payment service, to make payments quickly and securely. Samsung Pay supports magnetic secure transmission (MST) as well as near field communication (NFC) to allow payment through standard credit card readers.

You can view more information, such as cards that support this feature at www.samsung.com/samsung-pay .

• To use this feature, you must sign in to your Samsung account and register your

biometric data. Refer to Samsung account

and

Fingerprint recognition

for more information.

• To make payments with Samsung Pay, the device may require a connection to a

Wi-Fi or mobile network, depending on the region.

• This app’s availability and supported features may vary, depending on the region or service provider.

• The procedures for the initial setup and card registration may vary, depending on the region or service provider.

• Magnetic secure transmission (MST) may not be supported, depending on the region.

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Apps and features

Setting up Samsung Pay

When running this app for the first time or restarting it after performing a data reset, follow the on-screen instructions to complete the initial setup.

1

Launch the Samsung Pay app.

2

Sign in to your Samsung account.

3

Read and agree to the terms and conditions.

4

Register your fingerprint to use when making payments.

5

Create a PIN to use when making payments.

This PIN will be used to verify various actions in Samsung Pay, such as making payments and unlocking the app.

Registering cards

You can easily register cards by capturing their images with the camera.

You can check the cards that support this feature from the Samsung Pay website

( www.samsung.com/samsung-pay ).

Launch the Samsung Pay app, tap Add , and then follow the on-screen instructions to complete your card registration.

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Apps and features

Making payments

1

Tap and hold a card image at the bottom of the screen and drag it upwards.

Alternatively, launch the Samsung Pay app.

2

On the cards list, swipe to the left or right and select a card to use.

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Apps and features

3

Scan your fingerprint.

Alternatively, enter the payment PIN you set when setting up Samsung Pay.

4

Touch the back of your device to the card reader.

When the card reader recognizes the card information, the payment will be processed.

• Payments may not be processed, depending on your network connection.

• The verification method for payments may vary, depending on the card readers.

Cancelling payments

You can cancel payments by visiting the place where you made them.

On the cards list, swipe to the left or right to select the card you used. Follow the on-screen instructions to complete payment cancellation.

Samsung Health

Introduction

Samsung Health helps you manage your wellness and fitness. Set fitness goals, check your progress, and keep track of your overall wellness and fitness. You can also compare your step count records with other Samsung Health users, compete with your friends, and view health tips.

Using Samsung Health

Launch the Samsung Health app. When running this app for the first time or restarting it after performing a data reset, follow the on-screen instructions to complete the setup.

Some features may not be available, depending on the region.

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Apps and features

To add items to the Samsung Health home screen, tap → Manage items , and then select items.

View and manage trackers.

Monitor your health and fitness.

View health tips.

Compare your step count records with other Samsung

Health users or compete with your friends.

Together

Together allows you to set up step count goals and compete with your friends. You can invite friends to walk together, set target step counts, compete in challenges, and view your ranking.

On the Samsung Health home screen, tap Together .

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Apps and features

Steps

The device counts the number of steps you take and measures the distance travelled.

On the Samsung Health home screen, tap the steps tracker.

Current step total Target

• You may experience a brief delay while the steps tracker monitors your steps and then displays your step count. You may also experience a brief delay before the pop-up window indicates that your goal has been reached.

• If you use the steps tracker while travelling by car or train, vibration may affect your step count.

• You can check your current steps on the notification panel. To turn off notifications, on the Samsung Health home screen, tap → Settings → Notifications , and then tap the Current steps switch under Ongoing to deactivate it. Alternatively, open the notification panel, tap and hold the notification, and then tap the switch to deactivate it.

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Apps and features

Heart rate (Galaxy S10+, S10)

Measure and record your heart rate.

The heart rate tracker is intended for fitness and informational purposes only and is not intended for use in the diagnosis of disease or other conditions, or in the cure, mitigation, treatment, or prevention of disease.

Be aware of following conditions before measuring your heart rate:

• Rest for five minutes before taking measurements.

• If the measurement is very different from the expected heart rate, rest for 30 minutes and then measure it again.

• During winter or in cold weather, keep yourself warm when measuring your heart rate.

• Smoking or consuming alcohol before taking measurements may cause your heart rate to be different from your normal heart rate.

• Do not talk, yawn, or breathe deeply while taking heart rate measurements. Doing so may cause your heart rate to be recorded inaccurately.

• Heart rate measurements may vary depending on the measurement method and the environment they are taken in.

• If the heart rate sensor is not working, clean the sensor and place your finger on the centre of the sensor. If the heart rate sensor continues to have the same problem, visit a

Samsung Service Centre.

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Apps and features

1

On the Samsung Health home screen, tap Measure on the heart rate tracker to start measuring your heart rate.

2

Place your finger on the heart rate sensor on the back of the device.

3

After a moment, your current heart rate will be displayed on the screen. Remove your finger from the sensor.

Your current heart rate

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Apps and features

Additional information

• Samsung Health is intended for fitness and wellness purposes only and is not intended for use in the diagnosis of disease or other conditions, or in the cure, mitigation, treatment, or prevention of disease.

• The available functions, features and addable applications for Samsung Health may vary from country to country due to different local laws and regulations. You should check the features and applications available in your specific region before use.

• Samsung Health applications and its service can be changed or discontinued without prior notice.

• The purpose for data collection is limited to providing the service that you have requested, including providing additional information to enhance your wellness, sync data, data analysis and statistics or to develop and provide better services. (But if you sign in to your Samsung account from Samsung Health, your data may be saved on the server for data backup purposes.) Personal information may be stored until the completion of such purposes. You can delete personal data stored by Samsung Health by using the

Erase personal data option in the Settings menu. To delete any data you have shared with social networks or transferred to storage devices, you must delete them separately.

• You may share and/or sync your data with additional Samsung services or compatible third party services that you select, as well as with any of your other connected devices.

Access to Samsung Health information by such additional services or third party devices will only be permitted with your express approval.

• You assume full responsibility for the inappropriate use of data shared on social networks or transmitted to others. Use caution when sharing your personal data with others.

• If you use a wireless connection, such as Bluetooth, the device may be affected by electronic interference from other devices. Avoid using the device near other devices that transmit radio waves.

• Please read Terms and Conditions and Privacy Policy of Samsung Health carefully before using it.

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Apps and features

Galaxy Wearable

Galaxy Wearable is an app that allows you to manage your wearable devices. When you connect your device to the wearable device, you can customize the wearable device’s settings and apps.

Launch the Galaxy Wearable app.

Tap Start the journey to connect your device to the wearable device. Follow the on-screen instructions to finish the setup. Refer to the wearable device’s user manual for more information about how to connect and use the wearable device with your device.

Samsung Members

Samsung Members offers support services to customers, such as device problem diagnosis, and lets users submit questions and error reports. You can also share information with others in the Galaxy users’ community or view the latest Galaxy news and tips. Samsung Members can help you solve any problems you might encounter while using your device.

Additional options

Send feedback.

• This app’s availability and supported features may vary, depending on the region or service provider.

• To submit your feedback or post your comments, you must sign in to your

Samsung account. Refer to Samsung account for more information.

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Apps and features

Samsung Notes

Create notes by entering text from the keyboard or by handwriting or drawing on the screen.

You can also insert images or voice recordings into your notes.

Creating notes

1

Launch the Samsung Notes app and tap .

2

Select an input method from the toolbar at the top of the screen and compose a note.

Enter text using the keyboard.

Write or draw with pens.

Insert an image or a voice recording.

Paint with brushes.

3

When you are finished composing the note, tap Save .

Deleting notes

1

Launch the Samsung Notes app.

2

Tap and hold a note to delete.

To delete multiple notes, tick more notes to delete.

3

Tap Delete .

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Apps and features

Calendar

Manage your schedule by entering upcoming events or reminders in your planner.

Creating events

1

Launch the Calendar app and tap or double-tap a date.

If the date already has saved events or tasks in it, tap the date and tap .

2

Enter event details.

Select a sticker to display with the event.

Enter a title.

Change the event's colour.

Set the duration.

Select a calendar to save the event to.

Set an alarm.

Enter the location.

Add a note.

Add more details.

3

Tap Save to save the event.

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Apps and features

Creating reminders

You can create tasks as reminders and receive notifications at the preset time or location for each reminder. Launch the Calendar app and tap → Reminder . The Reminder app will

launch. Refer to Reminder for more information.

Syncing events with your accounts

1

Launch the Settings app, tap Accounts and backup → Accounts, and then select the account to sync with.

2

Tap Sync account and tap the Calendar switch to activate it.

For the Samsung account, tap → Sync settings and tap the Calendar switch to activate it.

To add accounts to sync with, launch the Calendar app and tap → → Add new account . Then, select an account to sync with and sign in. When an account is added, it appears on the list.

Voice Recorder

Introduction

Use different recording modes for various situations. The device can convert your voice to text and distinguish between sound sources.

Making voice recordings

1

Launch the Voice Recorder app.

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Apps and features

2

Tap to start recording. Speak into the microphone.

• Tap to pause recording.

• While making a voice recording, tap BOOKMARK to insert a bookmark.

Change the recording mode.

3

Tap to finish recording.

4

Enter a file name and tap Save .

Start recording.

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Apps and features

Changing the recording mode

Launch the Voice Recorder app.

Select a mode from the top of the voice recorder screen.

• Standard : This is the normal recording mode.

• Interview : The device records sound from the top and the bottom of the device at a high volume while reducing the volume of sound from the sides.

• Speech-to-text : The device records your voice and simultaneously converts it to on-screen text. For best results, keep the device near your mouth and speak loudly and clearly in a quiet place.

If the voice memo system language does not match the language you are speaking, the device will not recognize your voice. Before using this feature, tap the current language to set the voice memo system language.

Playing selected voice recordings

When you review interview recordings, you can mute or unmute certain sound sources in the recording.

1

Launch the Voice Recorder app.

2

Tap List and select a voice recording made in interview mode.

3

To mute certain sound sources, tap for the corresponding direction that sound is to be muted.

The icon will change to and the sound will be muted.

Muted sound source

Unmuted sound source

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Apps and features

My Files

Access and manage various files stored in the device or in other locations, such as cloud storage services.

Launch the My Files app.

View files that are stored in each storage.

To check for unnecessary data and free up the device’s storage, tap → Storage analysis .

To search for files or folders, tap .

Clock

Introduction

Set alarms, check the current time in many cities around the world, time an event, or set a specific duration.

Alarm

Launch the Clock app and tap Alarm .

Setting alarms

Tap in the alarms list, set an alarm time, select the days on which the alarm will repeat, set other various alarm options, and then tap Save .

To open the keypad to enter an alarm time, tap the time input field.

To activate or deactivate alarms, tap the switch next to the alarm in the alarms list.

Stopping alarms

Tap Dismiss to stop an alarm. If you have previously enabled the snooze option, tap Snooze to repeat the alarm after a specified length of time.

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Apps and features

Deleting alarms

Tap and hold an alarm, tick alarms to delete, and then tap Delete .

World Clock

Launch the Clock app and tap World Clock .

Creating clocks

Tap , enter a city name or select a city from the map, and then tap Add .

To use the time zone converter, tap → Time zone converter .

Deleting clocks

Tap and hold a clock, tick clocks to delete, and then tap Delete .

Stopwatch

1

Launch the Clock app and tap Stopwatch .

2

Tap Start to time an event.

To record lap times while timing an event, tap Lap .

3

Tap Stop to stop timing.

• To restart the timing, tap Resume .

• To clear lap times, tap Reset .

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Apps and features

Timer

1

Launch the Clock app and tap Timer .

To add a frequently used timer, tap , set the duration and name, and then tap Add .

2

Set the duration and tap Start .

To open the keypad to enter the duration, tap the duration input field.

3

Tap Dismiss when the timer goes off.

Calculator

Perform simple or complex calculations.

Launch the Calculator app.

• : View the calculation history. To clear the history, tap Clear history . To close the calculation history panel, tap .

• : Use the unit conversion tool. You can convert various values, such as area, length, or temperature, into other units.

• : Display the scientific calculator.

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Apps and features

Game Launcher

Introduction

Game Launcher gathers your games downloaded from Play Store and Galaxy Store into one place for easy access. You can set the device to game mode to play games more easily.

Downloaded apps

Access additional options.

View your gameplay information.

View tips.

Open games with or without sound.

Change the performance mode.

View more games and install them.

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Apps and features

Using Game Launcher

1

Launch the Game Launcher app.

If Game Launcher does not appear, launch the Settings app, tap Advanced features , and then tap the Game Launcher switch to activate it.

2

Tap a game from the games list.

To find more games, drag the screen upwards.

Games downloaded from Play Store and Galaxy Store will be automatically shown on the game launcher screen. If you cannot see your games, tap → Add apps .

Removing a game from Game Launcher

Tap and hold a game and tap Remove from Game Launcher .

Changing the performance mode

You can change the game performance mode.

Launch the Game Launcher app, tap , and then drag the bar to select the mode you want.

• Focus on power saving : This saves battery power while playing games.

• Balanced : This balances the performance and the battery usage time.

• Focus on performance : This gives you the best possible performance while playing games.

To change the settings for each game, tap the Individual game settings switch to activate it.

Battery power efficiency may vary by game.

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Apps and features

Using Game Tools

You can use various options on the Game Tools panel while playing a game. To open the

Game Tools panel, tap on the navigation bar. If the navigation bar is hidden, drag upwards from the bottom of the screen to show it.

Available options may vary depending on the game.

• Calls and notifications : Set how to display incoming calls and notifications during

games. Refer to Setting how to display incoming calls and notifications during games for

more information.

• Block during game : Lock some features during games.

• Advanced game features : Set additional features.

• Dolby Atmos for gaming : Set realistic sound when you play games.

• Navigation button lock : Hide the buttons on the navigation bar. To display the buttons, tap on the navigation bar.

• Screen touch lock : Lock the touchscreen while the game is being played. To unlock the touchscreen, drag the lock icon in any direction.

• Screenshot : Capture screenshots.

• Record : Record your game sessions. To stop recording, tap on the navigation bar.

Setting how to display incoming calls and notifications during games

You can enjoy your games without being disturbed even when you receive a call or notification.

Tap → Calls and notifications and select an option to activate it.

• Minimized caller notifications : A small notification will appear at the top of the screen when you receive a call during games.

• Don’t display notifications : Only display notifications from some apps or emergency notifications during games.

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Apps and features

Launching apps in pop-up windows while playing games

You can launch apps in pop-up windows while playing a game.

Tap and select an app from the apps list.

To edit the apps list, tap .

Kids Home

Introduction

You can restrict children’s access to certain apps, set their usage times, and configure settings to provide a fun and safe environment for children when they use the device.

Starting Kids Home

When starting Kids Home for the first time or after performing a data reset, follow the on-screen instructions to complete the setup.

1

Open the notification panel, swipe downwards on the notification panel, and then tap

( Kids Home ) to activate it.

2

Read the Kids Home intro page and tap Next .

3

Create a PIN to use when using Kids Home.

If you have already set the screen lock method on your device, you can use the same lock method for Kids Home without creating a new PIN.

The Kids Home screen will appear.

Your preset screen lock method or your created PIN will be used when activating the

Parental control feature or closing Kids Home.

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Apps and features

Using Kids Home

Open the notification panel, swipe downwards on the notification panel, and then tap

( Kids Home ) to activate it. The Kids Home screen will appear.

On the Kids Home screen, select the app you want to use.

Access additional options.

Available apps

Kids Phone Kids Gallery

Kids Camera

Using parental control features

You can configure the settings for Kids Home and view the usage history.

On the Kids Home screen, tap → Parental control and enter your unlock code.

• Kid’s name : Manage your child’s profile.

• Set daily playtime : Restrict the usage time for Kids Home.

• Daily usage : View the daily usage time of Kids Home.

• Activity : View the activity history of Kids Home.

• Frequently contacted : View the frequently used contacts in Kids Home.

• My kid’s creations : View the works created from the apps in Kids Home.

• Allowed content : Check the apps or content supported by Kids Home and add them.

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Apps and features

Closing Kids Home

To close Kids Home, tap the Back button or tap → Close Kids Home , and then enter your unlock code.

SmartThings

Introduction

Connect to nearby devices, such as Bluetooth headsets or other smartphones, easily and quickly. You can also control and manage TVs, home appliances, and Internet of Things (IoT) products with your smartphone.

You can add and manage devices by location and room. For example, add ‘home’ as a location and manage devices by room, such as the living room and bedroom.

• Connecting with nearby devices : Connect with nearby devices, such as Bluetooth headsets or wearable devices, easily and quickly.

• Registering and controlling home appliances, TVs, and IoT products : Register smart refrigerators, washers, air conditioners, air purifiers, TVs, and Internet of Things

(IoT) products on your smartphone, and view their status or control them from your smartphone’s screen.

• Receiving notification : Receive notifications from connected devices on your smartphone. For example, when the laundry is finished, you can receive a notification on your smartphone.

• To use SmartThings, your smartphone and other devices must be connected to a

Wi-Fi or mobile network.

• To fully use SmartThings, you must sign in to your Samsung account.

• The devices you can connect may vary, depending on the region or service provider.

• Available features may differ, depending on the connected device.

• Connected devices’ own errors or defects are not covered by the Samsung warranty. When errors or defects occur on the connected devices, contact the device’s manufacturer.

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Apps and features

Connecting to nearby devices

Connect to nearby devices, such as Bluetooth headsets, easily and quickly.

Connection methods may vary, depending on the type of connected devices or the shared content.

1

Launch the SmartThings app.

2

Tap → Add device → Auto detect .

3

Select a device from the list and connect to it by following the on-screen instructions.

Using home appliances, TVs, and IoT products

View the status of your smart appliances, TVs, and IoT products from your smartphone’s screen. You can group devices by location and add rules to control the devices easily and conveniently.

Connecting devices

1

Launch the SmartThings app.

2

Tap → Add device .

3

Select a device type.

Or, tap Auto detect or to search for devices.

4

Follow the on-screen instructions to connect devices.

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Apps and features

Viewing and controlling connected devices

You can view and control the devices. For example, you can check the ingredients in your refrigerator or adjust the TV volume.

1

Open the Samsung folder and launch the SmartThings app.

The list of connected devices will appear.

2

View the status of devices on the list.

To control the devices, select a device. When the device controller supplied with the selected device is downloaded, you can control the device.

Adding devices and scenes by locations

Add devices by locations, view the list of devices in a same location, and control them. You can also add a scene to a location to control multiple devices at the same time.

Adding locations

1

Launch the SmartThings app and tap → → Add new location .

2

Enter the location name.

• To set a location, tap Geolocation to select a location on the map and tap Done .

• To add rooms to the location, tap Rooms , tick rooms you want to add, and then tap

Done .

3

Tap Done .

Your location will be added.

To add devices to the location, tap → Add device and follow the on-screen instructions to register devices.

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Apps and features

Adding scenes

Add a scene and register devices to it to control multiple devices at the same time with a single tap of a button or with a voice command.

1

Launch the SmartThings app.

2

Tap → and select a location.

3

Tap → Add scene .

4

Enter the scene name.

5

Tap under Add actions to add actions to perform.

6

Tap Save .

Adding automations

You can also set an automation to operate devices automatically, depending on the preset time, the status of devices, and more.

For example, add an automation to turn on the audio automatically every day at 7:00 AM.

1

Launch the SmartThings app.

2

Tap → and select a location.

3

Tap → Add automation .

4

Tap under If and set the activation conditions for the automation.

5

Tap under Then and set actions to perform.

6

Tap Save .

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Apps and features

Receiving notifications

You can receive notifications from connected devices on your smartphone. For example, when the laundry is finished, you can receive a notification on your smartphone.

To set devices to receive notifications, launch the SmartThings app, tap → →

Notifications , and then tap the switches next to the devices you want.

Sharing content

Share content by using various sharing options. The following actions are an example of sharing images.

You may incur additional charges when sharing files via the mobile network.

1

Launch the Gallery app and select an image.

2

Tap and select a sharing method, such as message and email.

When you have a communication or sharing history, the people you contacted will appear on the sharing options panel. To directly share content with them via the corresponding app, select a person’s icon. If the feature is not activated, launch the Settings app, tap Advanced features , and then tap the Direct share switch to activate it.

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Apps and features

Using additional features

• Share large files : Share large files. Upload files to the Samsung storage server and share them with others via a Web link. To use this feature, your phone number must be verified.

• Smart View : Share content with nearby devices via Wi-Fi Direct or Bluetooth, or with

SmartThings supported devices. You can also view your device’s displayed content on a large screen by connecting your device to a screen mirroring-enabled TV or monitor.

When the image is sent to the recipients’ devices, a notification will appear on their devices.

Tap the notification to view or download the image.

Samsung DeX

Introduction

Samsung DeX is a service that allows you to use your smartphone like a computer by connecting the smartphone to an external display, such as a TV or monitor. While using

Samsung DeX, you can simultaneously use your smartphone.

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Apps and features

You can connect your smartphone to an external display using an HDMI adapter (USB Type-C to HDMI), DeX Pad, or DeX Station. The following content is about how to use the HDMI adapter.

HDMI adapter

(USB Type-C to HDMI)

DeX Pad

• All accessories are sold separately.

• Use only official Samsung DeX supported accessories that are provided by

Samsung. Performance problems and malfunctions caused by using accessories that are not officially supported are not covered by the warranty.

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Apps and features

Connecting devices and starting Samsung DeX

1

Connect an HDMI adapter to your smartphone.

2

Connect an HDMI cable to the HDMI adapter and to a TV or monitor’s HDMI port.

3

On your smartphone’s screen, tap Continue → Start .

Without changing your smartphone’s screen, the Samsung DeX screen will appear on the connected TV or monitor.

HDMI cable

HDMI adapter

(USB Type-C to HDMI)

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Apps and features

Controlling the Samsung DeX screen

Controlling with an external keyboard and mouse

You can use a wireless keyboard/mouse. Refer to the respective device’s manual for more information.

• You can set the mouse pointer to flow from the external display to the smartphone’s screen. Launch the Settings app, select Samsung DeX →

Mouse / trackpad , and then select the Flow pointer to phone screen switch to activate it.

• You can also use the external keyboard on the smartphone’s screen.

Using your smartphone as a touchpad

You can use your smartphone as a touchpad and operate it with your fingers.

On your smartphone, drag downwards from the top of the screen to open the notification panel and tap Use your phone as a touchpad .

• You can use the touchpad only when using Samsung DeX mode.

• If your smartphone’s case has a front cover, open the front cover to use your smartphone as a touchpad. If the front cover is closed, the touchpad may not work properly.

• If your smartphone’s screen turns off, press the Power key or double-tap the screen to turn on the screen.

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Apps and features

Orienting the touchpad

When you are using your smartphone as a touchpad, you can use it in either the horizontal or vertical alignment.

To rotate the touchpad, rotate the smartphone or double-tap .

Using your smartphone while using the touchpad

You can use apps on your smartphone even while it is being used as a touchpad.

On your smartphone, drag upwards from the bottom of the screen to show the navigation bar. Then, tap the Home button to move to the Home screen, and select the apps you want to use.

Using the screen keyboard

When you enter text to send messages, create notes, or perform other tasks, a screen keyboard will appear automatically on your smartphone’s screen without connecting an external keyboard.

If the keyboard does not appear, select on the quick access toolbar.

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Apps and features

Using Samsung DeX

Use your smartphone’s features in an interface environment similar to a computer. You can multitask by running multiple apps simultaneously. You can also check your smartphone’s notifications and status.

Favourite apps

Samsung DeX home screen

Quick access toolbar

Apps button

Status bar

Taskbar

• When starting or ending Samsung DeX, running apps may be closed.

• Some apps or features may not be available when using Samsung DeX.

• To adjust the screen settings, use the connected TV or monitor’s display settings.

• Sound will be played through the smartphone’s speaker. To change the default audio output, launch the Settings app, select Samsung DeX , and then select the

Set default audio output switch to activate it.

• Favourite apps: Add frequently used apps to the Home screen and launch them quickly.

• Apps button: View and run your smartphone’s apps.

• Taskbar: View the apps that are currently running.

• Status bar: View your smartphone’s notifications and status. Status icons may appear differently depending on your smartphone’s status. When you select , the quick setting buttons will appear. You can activate or deactivate certain smartphone features using the quick setting buttons.

To switch to screen mirroring mode, select → Switch to Screen mirroring .

• Quick access toolbar: Use quick tools, such as screen keyboard, volume control, or search.

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Apps and features

Using the external display and smartphone simultaneously

While using Samsung DeX, you can use separate apps on the external display and your smartphone simultaneously.

For example, while watching a video on the connected TV or monitor, you can create a note on your smartphone.

On the connected TV or monitor, launch an app to run on the Samsung DeX screen. Then, launch another app on your smartphone.

Locking the Samsung DeX screen

If you want to lock the external display and your smartphone’s screen while using Samsung

DeX, select on the quick access toolbar.

While using Samsung DeX, you cannot lock the external display and your smartphone’s screen by pressing the Power key.

Enjoying games vividly on a large screen

Play your smartphone’s games on a large screen. On the connected TV or monitor, launch the

Game Launcher app.

Ending Samsung DeX

When you disconnect your smartphone from the connected TV or monitor, Samsung DeX will end.

Disconnect your smartphone from the HDMI adapter.

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Apps and features

Google apps

Google provides entertainment, social network, and business apps. You may require a Google account to access some apps.

To view more app information, access each app’s help menu.

Some apps may not be available or may be labelled differently depending on the region or service provider.

Chrome

Search for information and browse webpages.

Gmail

Send or receive emails via the Google Mail service.

Maps

Find your location on the map, search the world map, and view location information for various places around you.

Play Music

Discover, listen to, and share music on your device. You can upload music collections stored on your device to the cloud and access them later.

Play Movies & TV

Purchase or rent videos, such as movies and TV programs, from Play Store .

Drive

Store your content on the cloud, access it from anywhere, and share it with others.

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Apps and features

YouTube

Watch or create videos and share them with others.

Photos

Search for, manage, and edit all your photos and videos from various sources in one place.

Google

Search quickly for items on the Internet or your device.

Duo

Make a simple video call.

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Settings

Introduction

Customize device settings. You can make your device more personalized by configuring various setting options.

Launch the Settings app.

To search for settings by entering keywords, tap .

Connections

Options

Change settings for various connections, such as the Wi-Fi feature and Bluetooth.

On the Settings screen, tap Connections .

• Wi-Fi : Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or

other network devices. Refer to Wi-Fi

for more information.

• Bluetooth : Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices. Refer to

Bluetooth

for more information.

• Phone visibility : Allow other devices to find your device to share content with you. When this feature is activated, your device will be visible to other devices when they search for available devices using their Transfer files to device option.

• NFC and payment : Set the device to allow you to read near field communication (NFC) tags that contain information about products. You can also use this feature to make payments and buy tickets for transportation or events after downloading the required

apps. Refer to NFC and payment

for more information.

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Settings

• Flight mode : Set the device to disable all wireless functions on your device. You can use only non-network services.

Follow the regulations provided by the airline and the instructions of aircraft personnel. In cases where it is allowed to use the device, always use it in flight mode.

• Mobile networks : Configure your mobile network settings.

• Data usage : Keep track of your data usage amount and customize the settings for the limitation. Set the device to automatically disable the mobile data connection when the amount of mobile data you have used reaches your specified limit.

You can also activate the data saver feature to prevent some apps running in the

background from sending or receiving data. Refer to Data saver

for more information.

• Mobile Hotspot and Tethering : Use the device as a mobile hotspot to share the device’s mobile data connection with other devices when the network connection is not available. Connections can be made via Wi-Fi or USB. Refer to

Mobile Hotspot and

Tethering for more information.

• More connection settings

: Customize settings to control other features. Refer to More connection settings for more information.

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Settings

Wi-Fi

Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other network devices.

Connecting to a Wi-Fi network

1

On the Settings screen, tap Connections → Wi-Fi and tap the switch to activate it.

2

Select a network from the Wi-Fi networks list.

Networks that require a password appear with a lock icon. Enter the password and tap

Connect .

• Once the device connects to a Wi-Fi network, the device will reconnect to that network each time it is available without requiring a password. To prevent the device connecting to the network automatically, tap the network name and tap

Auto reconnect to remove the the checkmark.

• If you do not want to connect to the network again, tap the network name and tap

Forget .

• If you cannot connect to a Wi-Fi network properly, restart your device’s Wi-Fi feature or the wireless router.

Wi-Fi Direct

Wi-Fi Direct connects devices directly via a Wi-Fi network without requiring an access point.

1

On the Settings screen, tap Connections → Wi-Fi and tap the switch to activate it.

2

Tap Wi-Fi Direct .

The detected devices are listed.

If the device you want to connect to is not in the list, turn on its Wi-Fi Direct feature.

3

Select a device to connect to.

The devices will be connected when the other device accepts the Wi-Fi Direct connection request.

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Settings

Sending and receiving data

You can share data, such as contacts or media files, with other devices. The following actions are an example of sending an image to another device.

1

Launch the Gallery app and select an image.

2

Tap → Wi-Fi Direct and select a device to receive the image.

3

Accept the Wi-Fi Direct connection request on the other device.

If the devices are already connected, the image will be sent to the other device without the connection request procedure.

Ending the device connection

1

On the Settings screen, tap Connections → Wi-Fi .

2

Tap Wi-Fi Direct .

The device displays the connected devices in the list.

3

Tap the device name to disconnect the devices.

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Settings

Bluetooth

Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices.

• Samsung is not responsible for the loss, interception, or misuse of data sent or received via Bluetooth.

• Always ensure that you share and receive data with devices that are trusted and properly secured. If there are obstacles between the devices, the operating distance may be reduced.

• Some devices, especially those that are not tested or approved by the Bluetooth

SIG, may be incompatible with your device.

• Do not use the Bluetooth feature for illegal purposes (for example, pirating copies of files or illegally tapping communications for commercial purposes). Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature.

Pairing with other Bluetooth devices

1

On the Settings screen, tap Connections → Bluetooth and tap the switch to activate it.

The detected devices will be listed.

2

Select a device to pair with.

If the device you want to pair with is not on the list, set the device to enter Bluetooth pairing mode. Refer to the other device’s user manuals.

Your device is visible to other devices while the Bluetooth settings screen is open.

3

Accept the Bluetooth connection request on your device to confirm.

The devices will be connected when the other device accepts the Bluetooth connection request.

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Settings

Sending and receiving data

Many apps support data transfer via Bluetooth. You can share data, such as contacts or media files, with other Bluetooth devices. The following actions are an example of sending an image to another device.

1

Launch the Gallery app and select an image.

2

Tap → Bluetooth and select a device to receive the image.

• If your device has paired with the device before, tap the device name without confirming the auto-generated passkey.

• If the device you want to pair with is not in the list, turn on its visibility option.

3

Accept the Bluetooth connection request on the other device.

Dual audio

You can connect up to two Bluetooth audio devices to your smartphone. Connect two

Bluetooth headsets or speakers to use them at the same time.

To use this feature, the Bluetooth audio devices you want to connect must support the Audio feature.

1

On the Settings screen, tap Connections → Bluetooth and tap the switch to activate it.

The detected devices will be listed.

2

Tap → Advanced , tap the Dual audio switch to activate it, and then tap the Back button.

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Settings

3

Select a device to pair with.

If the device you want to pair with is not in the list, turn on its visibility option or enter

Bluetooth pairing mode on the device. Refer to the device’s user manuals for more information.

4

Tap next to the connected device and tap the Audio switch to activate it.

5

Select another device from the list and activate its Audio feature.

Unpairing Bluetooth devices

1

On the Settings screen, tap Connections → Bluetooth .

The device displays the paired devices in the list.

2

Tap next to the device name to unpair.

3

Tap Unpair .

NFC and payment

Your device allows you to read near field communication (NFC) tags that contain information about products. You can also use this feature to make payments and buy tickets for transportation or events after downloading the required apps.

The device contains a built-in NFC antenna. Handle the device carefully to avoid damaging the NFC antenna.

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Settings

Reading information from NFC tags

Use the NFC feature to read product information from NFC tags.

1

On the Settings screen, tap Connections and tap the NFC and payment switch to activate it.

2

Place the NFC antenna area on the back of your device near an NFC tag.

The information from the tag appears.

Ensure that the device’s screen is turned on and unlocked. Otherwise, the device will not read NFC tags or receive data.

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Settings

Making payments with the NFC feature

Before you can use the NFC feature to make payments, you must register for the mobile payment service. To register or get more information about the service, contact your service provider.

1

On the Settings screen, tap Connections and tap the NFC and payment switch to activate it.

2

Touch the NFC antenna area on the back of your device to the NFC card reader.

To set the default payment app, open the Settings screen and tap Connections → NFC and payment → Tap and pay → PAYMENT , and then select an app.

The payment services list may not include all available payment apps.

Sending data with the NFC feature

Transfer data, such as images or contacts, with other devices by touching your device’s NFC antenna to the other device’s NFC antenna.

1

On the Settings screen, tap Connections → NFC and payment and tap the switch to activate it.

2

Tap the Android Beam switch to activate it.

3

Select an item and touch the other device’s NFC antenna to your device’s NFC antenna.

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Settings

4

When Touch to beam.

appears on the screen, tap your device’s screen to send the item.

If both devices try to send data simultaneously, the file transfer may fail.

Data saver

Reduce your data usage by preventing some apps running in the background from sending or receiving data.

On the Settings screen, tap Connections → Data usage → Data saver and tap the switch to activate it.

When the data saver feature is activated, the icon appears on the status bar.

Data saver feature activated

To select apps to use data without restriction, tap Allow app while Data saver on and select apps.

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Settings

Mobile data only apps

Select apps to always use the mobile data even when your device is connected to a Wi-Fi network.

For example, you can set the device to use only mobile data for apps that you want to keep secure or streaming apps that can be disconnected. Even if you do not deactivate the Wi-Fi feature, the apps will launch using the mobile data.

On the Settings screen, tap Connections → Data usage → Mobile data only apps , tap the switch to activate it, and then tap the switches next to the apps you want.

You may incur additional charges when using this feature.

Mobile Hotspot and Tethering

Use the device as a mobile hotspot to share the device’s mobile data connection with other devices when the network connection is not available. Connections can be made via Wi-Fi,

USB, or Bluetooth.

On the Settings screen, tap Connections → Mobile Hotspot and Tethering .

You may incur additional charges when using this feature.

• Mobile Hotspot : Use the mobile hotspot to share the device’s mobile data connection with computers or other devices.

• USB tethering : Use USB tethering to share the device’s mobile data connection with a computer via USB. When connected to a computer, the device is used as a wireless modem for the computer.

Using the mobile hotspot

Use your device as a mobile hotspot to share your device’s mobile data connection with other devices.

1

On the Settings screen, tap Connections → Mobile Hotspot and Tethering → Mobile

Hotspot .

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Settings

2

Tap the switch to activate it.

The icon appears on the status bar. Other devices can find your device in the Wi-Fi networks list.

To set a password for the mobile hotspot, tap → Configure Mobile Hotspot and select the level of security. Then, enter a password and tap Save .

3

On the other device’s screen, search for and select your device from the Wi-Fi networks list.

• If the mobile hotspot is not found, on your device, tap → Configure Mobile

Hotspot , tick Show advanced options , and then deselect Hide my device and

Use 5 GHz band when available .

• If the other device cannot connect to the mobile hotspot, on your device, tap →

Allowed devices and tap the Allowed devices only switch to deactivate it.

4

On the connected device, use the device’s mobile data connection to access the Internet.

More connection settings

Customize settings to control other connection features.

On the Settings screen, tap Connections → More connection settings .

• Nearby device scanning : Set the device to scan for nearby devices to connect to.

• Printing : Configure settings for printer plug-ins installed on the device. You can search for available printers or add one manually to print files. Refer to

Printing

for more information.

• MirrorLink : Use the MirrorLink feature to control your device’s MirrorLink apps on the vehicle’s head unit monitor. Refer to

MirrorLink for more information.

• Download booster : Set the device to download files larger than 30 MB faster using Wi-Fi and mobile networks simultaneously. Refer to

Download booster

for more information.

• VPN : Set up virtual networks (VPNs) on your device to connect to a private network.

• Private DNS : Set the device to use the security enhanced private DNS.

• Ethernet : When you connect an Ethernet adapter, you can use a wired network and configure network settings.

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Settings

Printing

Configure settings for printer plug-ins installed on the device. You can connect the device to a printer via Wi-Fi or Wi-Fi Direct, and print images or documents.

Some printers may not be compatible with the device.

Adding printer plug-ins

Add printer plug-ins for printers you want to connect the device to.

1

On the Settings screen, tap Connections → More connection settings → Printing →

Download plugin .

2

Search for a printer plug-in in Play Store .

3

Select a printer plug-in and install it.

4

Select the installed printer plug-in.

The device will automatically search for printers that are connected to the same Wi-Fi network as your device.

5

Select a printer to add.

To add printers manually, tap → Add printer .

Printing content

While viewing content, such as images or documents, access the options list, tap Print →

→ All printers...

, and then select a printer.

Printing methods may vary depending on the content type.

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Settings

MirrorLink

You can display your device’s screen on the vehicle’s head unit monitor.

Connect your device to a vehicle to control your device’s MirrorLink apps on the vehicle’s head unit monitor.

On the Settings screen, tap Connections → More connection settings → MirrorLink .

Your device is compatible with vehicles that support MirrorLink version 1.1 or higher.

Connecting your device to a vehicle via MirrorLink

When using this feature for the first time, connect the device to a Wi-Fi or mobile network.

1

Pair your device with a vehicle via Bluetooth.

Refer to Pairing with other Bluetooth devices for more information.

2

Connect your device to the vehicle using a USB cable.

When they are connected, access your device’s MirrorLink apps on the head unit monitor.

Ending the MirrorLink connection

Unplug the USB cable from your device and the vehicle.

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Settings

Download booster

Set the device to download files larger than 30 MB faster using Wi-Fi and mobile networks simultaneously. A stronger Wi-Fi signal will provide a faster download speed.

On the Settings screen, tap Connections → More connection settings → Download booster .

• This feature may not be supported by some devices.

• You may incur additional charges when downloading files via the mobile network.

• When you download large files, the device may heat up. If the device exceeds a set temperature, the feature will turn off.

• If network signals are unstable, the speed and performance of this feature may be affected.

• If the Wi-Fi and mobile network connections have significantly different data transfer speeds, the device may use only the fastest connection.

• This feature supports Hypertext Transmission Protocol (HTTP) 1.1 and Hypertext

Transmission Protocol Secure (HTTPS). The feature cannot be used with other protocols, such as FTP.

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Settings

Sounds and vibration

Options

Change settings for various sounds on the device.

On the Settings screen, tap Sounds and vibration .

• Sound mode : Set the device to use sound mode, vibration mode, or silent mode.

• Vibrate while ringing : Set the device to vibrate and play a ringtone for incoming calls.

• Ringtone : Change the call ringtone.

• Vibration pattern : Select a vibration pattern.

• Notification sounds : Change the notification sound.

• Volume : Adjust the volume level for call ringtones, music and videos, system sounds, and notifications.

• Vibration intensity : Adjust the force of the vibration notification.

• Use Volume keys for media : Set the device to adjust the media volume level when you press the Volume key.

• System sounds and vibration : Set the device to sound or vibrate for actions, such as turning the screen on or off or controlling the touchscreen.

• Advanced sound settings : Optimize the settings for when media is being played. Refer

to Dolby Atmos (surround sound) or

Separate app sound

for more information.

Dolby Atmos (surround sound)

Select a surround sound mode optimized for various types of audio, such as movies, music, and voice. With Dolby Atmos, you can experience moving audio sounds that flows all around you.

On the Settings screen, tap Sounds and vibration → Advanced sound settings → Sound quality and effects → Dolby Atmos , tap the switch to activate it, and then select a mode.

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Settings

Separate app sound

Set the device to play media sound from a specific app on the connected Bluetooth speaker or headset separate from the sound of other apps.

For example, you can listen to the Navigation app through your device’s speaker while listening to playback from the Music app through the vehicle’s Bluetooth speaker.

1

On the Settings screen, tap Sounds and vibration → Advanced sound settings →

Separate app sound and tap the switch to activate it.

2

Select an app to play media sounds separately and tap the Back button.

3

Select a device to play the selected app’s media sound.

Notifications

Change the notification settings.

On the Settings screen, tap Notifications .

• App icon badges : Change the settings for app icon badges.

• Do not disturb : Set the device to mute incoming calls, notification sounds, and media, except for allowed exceptions.

• Status bar : Set the device to display only three recent notifications and whether to show the remaining battery level in percentage on the status bar.

• Recently sent : View the apps that received recent notifications and change the notification settings. To customize notification settings for more apps, tap See all →

→ All and select an app from the apps list.

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Settings

Display

Options

Change the display and the Home screen settings.

On the Settings screen, tap Display .

• Brightness : Adjust the brightness of the display.

• Adaptive brightness : Set the device to keep track of your brightness adjustments and apply them automatically in similar lighting conditions.

• Blue light filter

: Activate the blue light filter and change the filter settings. Refer to Blue light filter

for more information.

• Night mode : Reduce eye strain by applying the dark theme when using the device at night or in a dark place. Refer to

Night mode for more information.

• Screen mode : Change the screen mode to adjust the display’s colour and contrast. Refer

to Changing the screen mode or adjusting the display colour for more information.

• Font size and style : Change the font size and style.

• Screen zoom : Change the screen zoom setting.

• Screen resolution

: Change the screen resolution. Refer to Screen resolution (Galaxy

S10+, S10) for more information. (Galaxy S10+, S10)

• Full screen apps : Select apps to use with the full screen aspect ratio. You can also set the device to hide the front camera from the screen.

• Screen timeout : Set the length of time the device waits before turning off the display’s backlight.

• Home screen : Change the size of the grid to display more or fewer items on the Home screen and more.

• Edge screen

: Change the settings for the Edge screen. Refer to Edge screen

for more information.

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Settings

• Easy mode : Switch to easy mode to display larger icons and apply a simpler layout to the

Home screen.

• Navigation bar

: Change the navigation bar settings. See Navigation bar (soft buttons)

for more information.

• Accidental touch protection : Set the device to prevent the screen from detecting touch input when it is in a dark place, such as a pocket or bag.

• Touch sensitivity : Increase the touch sensitivity of the screen for use with screen protectors.

• Screensaver : Set the device to launch a screensaver when the device is charging. Refer to

Screensaver

for more information.

Blue light filter

Reduce eye strain by limiting the amount of blue light emitted by the screen.

While you are watching HDR videos from HDR-exclusive video services, the blue light filter may not be applied.

1

On the Settings screen, tap Display → Blue light filter and tap the Turn on now switch to activate it.

2

Drag the adjustment bar to adjust the filter’s opacity.

3

To set the schedule to apply the blue light filter to the screen, tap the Turn on as scheduled switch to activate it and select an option.

• Sunset to sunrise : Set the device to apply the blue light filter at night and turn it off in the morning based on your current location.

• Custom schedule : Set a specific time to apply the blue light filter.

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Settings

Night mode

Reduce eye strain by applying the dark theme when using the device at night or in a dark place.

• The dark theme may not be applied in some apps.

• You can quickly activate or deactivate night mode on the notification panel. Open the notification panel, swipe downwards on the notification panel, and then tap

( Night mode ).

1

On the Settings screen, tap Display → Night mode and tap the Turn on now switch to activate it.

2

To set the schedule to apply night mode to the screen, tap the Turn on as scheduled switch to activate it and select an option.

• Sunset to sunrise : Set the device to turn on night mode at night and turn it off in the morning based on your current location.

• Custom schedule : Set a specific time to turn on and off night mode.

Changing the screen mode or adjusting the display colour

Change the screen mode or adjust the display colour to your preference.

Changing the screen mode

On the Settings screen, tap Display → Screen mode and select a mode you want.

• Vivid : This optimizes the colour range, saturation, and sharpness of your display. You can also adjust the display colour balance by colour value.

• Natural : This adjusts the screen to a natural tone.

• You can adjust the display colour only in Vivid mode.

• Vivid mode may not be compatible with third-party apps.

• You cannot change the screen mode while applying the blue light filter.

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Settings

Optimizing the full screen colour balance

Optimize the display colour by adjusting the colour tones to your preference.

On the Settings screen, tap Display → Screen mode → Vivid and adjust the colour adjustment bar under White balance .

When you drag the colour adjustment bar towards Cool , the blue colour tone will increase.

When you drag the bar towards Warm , the red colour tone will increase.

Adjusting the screen tone by colour value

Increase or lower certain colour tones by adjusting the Red, Green, or Blue value individually.

1

On the Settings screen, tap Display → Screen mode → Vivid .

2

Tap Advanced settings .

3

Adjust the R (Red), G (Green), or B (Blue) colour bar to your preference.

The screen tone screen will be adjusted.

Screen resolution (Galaxy S10+, S10)

Change the screen resolution. It is set to FHD+ by default. Higher resolutions make the display more vivid, however they will consume more battery power.

1

On the Settings screen, tap Display → Screen resolution .

2

Select a resolution option and tap Apply .

Some currently running apps may close when you change the resolution.

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Settings

Screensaver

You can set to display images as a screensaver when the screen turns off automatically. The screensaver will be displayed when the device is charging.

1

On the Settings screen, tap Display → Screensaver and tap the switch to activate it.

2

Select an option.

If you select Photo Frame or Photos , a slideshow with selected images will start. If you select Photo Table , selected images will appear as small cards and overlap.

3

Tap to select albums for displaying images.

4

When you are finished, tap the Back button.

To preview the selected option, tap Preview .

When you tap the screen while your screensaver is displayed, the screen will turn on.

Wallpapers and themes

Change the wallpaper settings for the Home screen and the locked screen or apply various themes to the device.

On the Settings screen, tap Wallpapers and themes .

• Wallpapers : Change the wallpaper settings for the Home screen and the locked screen.

• Themes : Change the device’s theme.

• Icons : Change the icon style.

• AODs : Select an image to display on the Always On Display.

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Settings

Lock screen

Options

Change the settings for the locked screen.

On the Settings screen, tap Lock screen .

The available options may vary depending on the screen lock method selected.

• Screen lock type : Change the screen lock method.

• Smart Lock : Set the device to unlock itself when trusted locations or devices are

detected. Refer to Smart Lock

for more information.

• Secure lock settings : Change screen lock settings for the selected lock method.

• Always On Display : Set the device to display information while the screen is turned off.

Refer to Always On Display for more information.

• Clock style : Change the type and colour of the clock on the locked screen.

• Roaming clock : Change the clock to show both the local and home time zones on the locked screen when roaming.

• FaceWidgets : Change the settings of the items displayed on the locked screen.

• Contact information : Set the device to show contact information, such as your email address, on the locked screen.

• Notifications : Set how to show notifications on the locked screen.

• App shortcuts : Select apps to display shortcuts to them on the locked screen.

• About Lock screen : View the Locked screen version and legal information.

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Settings

Smart Lock

You can set the device to unlock itself and remain unlocked when trusted locations or devices are detected.

For example, if you have set your home as a trusted location, when you get home your device will detect the location and automatically unlock itself.

• This feature will be available to use after you set a screen lock method.

• If you do not use your device for four hours or when you turn on the device, you must unlock the screen using the pattern, PIN, or password you set.

1

On the Settings screen, tap Lock screen → Smart Lock .

2

Unlock the screen using the preset screen lock method.

3

Select an option and follow the on-screen instructions to complete the setting.

Biometrics and security

Options

Change the settings for securing the device.

On the Settings screen, tap Biometrics and security .

• Face recognition : Set the device to unlock the screen by recognizing your face. Refer to

Face recognition

for more information.

• Fingerprints

: Register your fingerprints to unlock the screen. Refer to Fingerprint recognition

for more information.

• Biometrics preferences : Change the settings for biometric data.

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Settings

• Google Play Protect : Set the device to check for harmful apps and behaviour, warn about potential harm and remove harmful apps..

• Find My Mobile : Activate or deactivate the Find My Mobile feature. Access the Find My

Mobile website ( findmymobile.samsung.com

) to track and control your lost or stolen device.

You can also allow the Google location service to provide more accurate information about the location of your device.

• Security update : View the version of your device’s software and check for updates.

• Samsung Pass : Verify your identity easily and securely via your biometric data. Refer to

Samsung Pass for more information.

• Install unknown apps : Set the device to allow the installation of apps from unknown sources.

• Secure Folder : Create a secure folder to protect your private content and apps from others. Refer to

Secure Folder for more information.

• Encrypt SD card : Set the device to encrypt files on a memory card.

If you reset your device to the factory defaults with this setting enabled, the device will not be able to read your encrypted files. Disable this setting before resetting the device.

• Other security settings : Configure additional security settings.

• Location : Change settings for location information permissions.

• App permissions : View the list of features and apps that have permission to use them.

You can also edit the permission settings.

• Send diagnostic data : Set the device to automatically send the device’s diagnostic and usage information to Samsung.

• Receive marketing information : Set whether to receive Samsung marketing information, such as special offers, membership benefits, and newsletters.

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Settings

Face recognition

You can set the device to unlock the screen by recognizing your face.

• If you use your face as a screen lock method, your face cannot be used to unlock the screen for the first time after turning on the device. To use the device, you must unlock the screen using the pattern, PIN, or password you set when registering the face. Be careful not to forget your pattern, PIN, or password.

• If you change the screen lock method to Swipe or None , which are not secure, all of your biometric data will be deleted. If you want to use your biometric data in apps or features, you must register your biometric data again.

Precautions for using face recognition

Before using the face recognition to unlock your device, keep the following precautions in mind.

• Your device could be unlocked by someone or something that looks like your image.

• Face recognition is less secure than Pattern, PIN, or Password.

For better face recognition

Consider the following when using face recognition:

• Consider the conditions when registering, such as wearing glasses, hats, masks, beards, or heavy makeup.

• Ensure that you are in a well-lit area and that the camera lens is clean when registering.

• Ensure your image is not blurry for better match results.

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Settings

Registering your face

For better face registration, register your face indoors and out of direct sunlight.

1

On the Settings screen, tap Biometrics and security → Face recognition .

2

Unlock the screen using the preset screen lock method.

If you have not set a screen lock method, create one.

3

Read the on-screen instructions and tap Continue .

4

Select whether you are wearing glasses or not and tap Continue .

5

Hold the device with the screen facing towards you and look at the screen.

6

Position your face inside the frame on the screen.

The camera will scan your face.

When the useful face recognition screen appears, turn on a switch to activate a feature and tap OK .

If unlocking the screen with your face is not working properly, tap Remove face data to remove your registered face and register your face again.

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Settings

Deleting the registered face data

You can delete face data that you have registered.

1

On the Settings screen, tap Biometrics and security → Face recognition .

2

Unlock the screen using the preset screen lock method.

3

Tap Remove face data → Remove .

Once the registered face is deleted, all the related features will also be deactivated.

Unlocking the screen with your face

You can unlock the screen with your face instead of using a pattern, PIN, or password.

1

On the Settings screen, tap Biometrics and security → Face recognition .

2

Unlock the screen using the preset screen lock method.

3

Tap the Face unlock switch to activate it.

• If you want to set the device to unlock the screen without swiping on the locked screen after recognizing your face, tap the Stay on Lock screen switch to deactivate it.

• If you want to reduce the possibility of recognizing faces in photos or videos, tap the Faster recognition switch to deactivate it. This may decrease the face recognition speed.

• If you want to increase the recognition rate in a dark place, tap the Brighten screen switch to activate it.

4

On the locked screen, look at the screen.

When your face is recognized, you can unlock the screen without using any additional screen lock method. If your face is not recognized, use the preset screen lock method.

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Settings

Fingerprint recognition

In order for fingerprint recognition to function, your fingerprint information needs to be registered and stored in your device. After registering, you can set the device to use your fingerprint for the features below:

• Screen lock

• Secure Folder

• This feature may not be available depending on the region or service provider.

• Fingerprint recognition uses the unique characteristics of each fingerprint to enhance the security of your device. The likelihood of the fingerprint sensor confusing two different fingerprints is very low. However, in rare cases where separate fingerprints are very similar the sensor may recognize them as identical.

• If you use your fingerprint as a screen lock method, your fingerprint cannot be used to unlock the screen for the first time after turning on the device. To use the device, you must unlock the screen using the pattern, PIN, or password you set when registering the fingerprint. Be careful not to forget your pattern, PIN, or password.

• If your fingerprint is not recognized, unlock the device using the pattern, PIN, or password you set when registering the fingerprint, and then re-register your fingerprints. If your pattern, PIN, or password is forgotten, you will not be able to use the device if you do not reset it. Samsung is not responsible for any data loss or inconvenience caused by forgotten unlock codes.

• If you change the screen lock method to Swipe or None , which are not secure, all of your biometric data will be deleted. If you want to use your biometric data in apps or features, you must register your biometric data again.

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Settings

For better fingerprint recognition

When you scan your fingerprints on the device, be aware of the following conditions that may affect the feature’s performance:

• The device may not recognize fingerprints that are affected by wrinkles or scars.

• The device may not recognize fingerprints from small or thin fingers.

• To improve recognition performance, register fingerprints of the hand used most often to perform tasks on the device.

► Galaxy S10+, S10 :

• Your device has a built-in fingerprint recognition sensor at the bottom centre of the screen. Ensure that the screen protector or the touchscreen on the fingerprint recognition sensor area is not scratched or damaged by objects, such as coins, keys, pens, and necklaces.

• Ensure that the fingerprint recognition sensor area at the bottom centre of the screen and your fingers are clean and dry.

• If you bend your finger or use a fingertip, the device may not recognize your fingerprints.

Press the screen so that your fingertip spreads over the wide surface of the fingerprint recognition area.

► Galaxy S10e :

• The Power key has a built-in fingerprint recognition sensor. Ensure that the fingerprint recognition sensor is not scratched or damaged by metal objects, such as coins, keys, and necklaces.

• Covering the fingerprint recognition sensor with protective films, stickers, or other accessories may decrease the fingerprint recognition rate. If the fingerprint recognition sensor is initially covered with a protective film, remove it before using the fingerprint recognition sensor.

• Ensure that the fingerprint recognition sensor and your fingers are clean and dry.

• If you bend your finger or use a fingertip, the device may not recognize your fingerprints.

Make sure to cover the entire fingerprint recognition sensor with your finger.

• In dry environments, static electricity can build up in the device. Avoid using this feature in dry environments or before using the feature, discharge static electricity by touching a metal object.

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Settings

Registering fingerprints

1

On the Settings screen, tap Biometrics and security → Fingerprints .

2

Unlock the screen using the preset screen lock method.

If you have not set a screen lock method, create one.

3

Read the on-screen instructions and tap Continue .

4

Register your fingerprint.

► Galaxy S10+ , S10 : Place your finger on the fingerprint recognition sensor at the bottom of the screen. After the device detects your finger, lift it up and place it on the fingerprint recognition sensor again.

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Settings

► Galaxy S10e : Place your finger on the Power key. After the device detects your finger, lift it up and place it on the Power key again.

Repeat this action until the fingerprint is registered.

5

When you are finished registering your fingerprints, tap Done .

Checking registered fingerprints

You can check whether your fingerprint is registered by placing your finger on the fingerprint recognition sensor.

1

On the Settings screen, tap Biometrics and security → Fingerprints .

2

Unlock the screen using the preset screen lock method.

3

Tap Check added fingerprints .

4

Place your finger on the fingerprint recognition sensor.

The recognition result will be displayed.

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Settings

Deleting registered fingerprints

You can delete registered fingerprints.

1

On the Settings screen, tap Biometrics and security → Fingerprints .

2

Unlock the screen using the preset screen lock method.

3

Select a fingerprint to delete and tap Remove .

Unlocking the screen with your fingerprints

You can unlock the screen with your fingerprint instead of using a pattern, PIN, or password.

1

On the Settings screen, tap Biometrics and security → Fingerprints .

2

Unlock the screen using the preset screen lock method.

3

Tap the Fingerprint unlock switch to activate it.

4

On the locked screen, place your finger on the fingerprint recognition sensor and scan your fingerprint.

Changing the fingerprint recognition icon setting (Galaxy S10+, S10)

Set the device to show or hide the fingerprint recognition icon when you pick up your device or tap on the screen while the screen is turned off.

1

On the Settings screen, tap Biometrics and security → Fingerprints .

2

Unlock the screen using the preset screen lock method.

3

Tap the Show icon when screen is off switch to activate or deactivate it.

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Settings

Samsung Pass

Samsung Pass allows you to sign in to your Samsung account, websites, or apps more easily and securely using your biometric data rather than entering your login information. Also,

Samsung Pass allows you to enter personal information, such as your address or payment card information, more easily and quickly via your registered biometric data.

Register your biometric data to Samsung Pass and set to sign in to supported websites or apps.

• To use this feature, your device must be connected to a Wi-Fi or mobile network.

• To use this feature, you must sign in to your Samsung account. Refer to

Samsung account

for more information.

• The website sign-in feature is only available for websites that you access via the

Internet app. Some websites may not support this feature.

• Registered biometric data and saved payment card information are only saved to your device and are not synced with other devices or servers.

Registering Samsung Pass

Before using Samsung Pass, register your biometric data to Samsung Pass.

1

On the Settings screen, tap Biometrics and security → Samsung Pass .

2

Read the on-screen instructions and tap Sign-in .

3

Enter your Samsung account ID and password and tap Sign in .

4

Agree to the terms and conditions of Samsung Pass.

5

Enter your Samsung account password and tap OK .

6

Tap Fingerprints and register your fingerprints.

Refer to Fingerprint recognition for more information.

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Settings

7

Scan your fingerprint and tap Next to complete the Samsung Pass registration.

• If the Add Samsung Pass to Home screen option is ticked, the Samsung Pass icon will be added on the Home screen.

• If the Use Samsung Pass instead of Samsung account password option is ticked, you can use your registered biometric data to verify your identity instead of entering the Samsung account password.

Verifying the Samsung account password

You can use your registered biometric data to verify your identity instead of entering your

Samsung account password when, for example, you purchase content from Galaxy Store .

1

On the Settings screen, tap Biometrics and security → Samsung Pass .

2

Unlock the screen using the preset screen lock method.

3

Tap → Settings → Samsung account , and then tap the Verity with Samsung Pass switch to activate it.

Using Samsung Pass to sign in to websites

You can use Samsung Pass to easily sign in to websites that support ID and password autofill.

1

Open a website that you want to sign in to.

2

Enter your user name and password, and then tap the website’s sign in button.

3

When a pop-up window asking whether you want to save the sign-in information appears, tick Sign in using fingerprints via Samsung Pass and tap Remember .

You can now use the biometric data you registered to Samsung Pass when signing in to the website.

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Settings

Using Samsung Pass to sign in to apps

You can use Samsung Pass to easily sign in to apps that support ID and password autofill.

1

Open an app that you want to sign in to.

2

Enter your user name and password, and then tap the app’s sign in button.

3

When a pop-up window asking whether you want to save the sign-in information appears, tap Save .

You can now use the biometric data you registered to Samsung Pass when signing in to the app.

Managing sign-in information

View the list of websites and apps you have set to use Samsung Pass and manage your sign-in information.

1

On the Settings screen, tap Biometrics and security → Samsung Pass .

2

Unlock the screen using the preset screen lock method.

3

Tap Sign-in and select a website or app from the list.

4

Tap Edit and modify your ID, password, and the website’s or app’s name.

To delete the website or app, tap Delete .

Using Samsung Pass with websites and apps

When using websites or apps that support Samsung Pass, you can easily sign in with

Samsung Pass.

To see the list of websites and apps that support Samsung Pass, on the Settings screen, tap

Biometrics and security → Samsung Pass , unlock the screen using your preset screen lock method, and then tap → Partners . If there are no websites or apps that support Samsung

Pass, Partners will not appear.

• Available websites and apps may vary depending on the region or service provider.

• Samsung is not responsible for any loss or inconvenience caused by signing in to websites or apps via Samsung Pass.

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Settings

Entering your personal information automatically

You can use Samsung Pass to easily enter your address or payment card information on apps that support personal information autofill.

1

On the Settings screen, tap Biometrics and security → Samsung Pass .

2

Unlock the screen using the preset screen lock method.

3

Tap Autofill forms and select Add address or Add card .

4

Enter the information and tap Save .

You can now use the biometric data you registered to Samsung Pass when entering personal information automatically on supported apps.

Deleting your Samsung Pass data

You can delete your biometric data, sign-in information, and app data registered to Samsung

Pass. Your agreement to the terms and conditions and your Samsung account will remain active.

1

On the Settings screen, tap Biometrics and security → Samsung Pass .

2

Unlock the screen using the preset screen lock method.

3

Tap → Settings → Delete data .

4

Enter your Samsung account password and tap OK .

Your Samsung Pass data will be deleted.

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Settings

Secure Folder

Secure Folder protects your private content and apps, such as photos and contacts, from being accessed by others. You can keep your private content and apps secure even when the device is unlocked.

Secure Folder is a separate, secured storage area. The data in Secure Folder cannot be transferred to other devices via unapproved sharing methods, such as USB or Wi-Fi

Direct. Attempting to customize the operating system or modifying software will cause Secure Folder to be automatically locked and inaccessible. Before saving data in

Secure Folder, make sure to back up a copy of the data in another secure location.

To use Secure Folder, you must sign in to your Samsung account.

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Settings

Setting up Secure Folder

1

Launch the Settings app and tap Biometrics and security → Secure Folder .

2

Tap Continue .

3

Enter your Samsung account ID and password and tap Sign in .

4

Select a lock method to use for Secure Folder and follow the on-screen instructions to complete the setup.

To change the name or icon colour of Secure Folder, tap → Customize icon .

• When you launch the Secure Folder app, you must unlock the app using your preset lock method.

• If you forget your Secure Folder unlock code, you can reset it using your Samsung account. Tap the button at the bottom of the locked screen, and enter your

Samsung account password.

Setting auto lock for Secure Folder

Set the device to automatically lock Secure Folder when it is not being used.

1

Launch the Secure Folder app and tap → Settings → Auto lock Secure Folder .

2

Select a lock option.

To manually lock your Secure Folder, tap → Lock .

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Settings

Moving content to Secure Folder

Move content, such as photos and contacts, to Secure Folder. The following actions are an example of moving an image from the default storage to Secure Folder.

1

Launch the Secure Folder app and tap Add files .

2

Tap Images , tick images to move, and then tap Done .

3

Tap Move .

The selected items will be deleted from the original folder and moved to Secure Folder.

To copy items, tap Copy .

The method for moving content may vary depending on the content type.

Moving content from Secure Folder

Move content from Secure Folder to the corresponding app in the default storage. The following actions are an example of moving an image from Secure Folder to the default storage.

1

Launch the Secure Folder app and tap Gallery .

2

Select an image and tap → Move out of Secure Folder .

The selected items will be moved to Gallery in the default storage.

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Settings

Adding apps

Add an app to use in Secure Folder.

1

Launch the Secure Folder app and tap Add apps .

2

Tick one or more apps installed on the device and tap Add .

To install apps from Play Store or Galaxy Store , tap Download from Play Store or

Download from Galaxy Store .

Removing apps from Secure Folder

Tap and hold an app to delete, and tap Uninstall .

Adding accounts

Add your Samsung and Google accounts, or other accounts, to sync with the apps in Secure

Folder.

1

Launch the Secure Folder app and tap → Settings → Accounts → Add account .

2

Select an account service.

3

Follow the on-screen instructions to complete the account setup.

Hiding Secure Folder

You can hide the Secure Folder shortcut from the Apps screen.

Launch the Secure Folder app, tap → Settings , and then tap the Show Secure Folder switch to deactivate it.

Alternatively, drag the status bar downwards to open the notification panel. Then, swipe downwards on the notification panel and tap Secure Folder to deactivate the feature.

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Settings

Backing up and restoring Secure Folder

Back up content and apps in Secure Folder to Samsung Cloud using your Samsung account and restore them later.

Backing up data

1

Launch the Secure Folder app and tap → Settings → Backup and restore .

2

Tap Add account and sign in to your Samsung account.

3

Tap Back up Secure Folder data .

4

Tick items you want to back up and tap Back up now .

Data will be backed up to Samsung Cloud.

Restoring data

1

Launch the Secure Folder app and tap → Settings → Backup and restore .

2

Tap Restore .

3

Tap to select a device to restore the data.

4

Select the data types you want to restore and tap Restore now .

Backed up data will be restored to your device.

Uninstalling Secure Folder

You can uninstall Secure Folder, including the content and apps in it.

Launch the Secure Folder app and tap → Settings → More settings → Uninstall .

To back up content before uninstalling Secure Folder, tick Move media files out of Secure

Folder and tap Uninstall . To access data backed from Secure Folder, launch the My Files app and tap Internal storage → Secure Folder .

Notes saved in Samsung Notes will not be backed up.

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Settings

Accounts and backup

Options

Sync, back up, or restore your device’s data using Samsung Cloud. You can also sign in to accounts, such as your Samsung account or Google account, or transfer data to or from other devices via Smart Switch.

On the Settings screen, tap Accounts and backup .

• Accounts : Add your Samsung and Google accounts, or other accounts, to sync with.

• Backup and restore : Keep your personal information, app data, and settings safe on your device. You can back up your sensitive information and access it later. You must sign in to your Google or Samsung account to back up or restore data.

• Samsung Cloud : Manage the content that you want to store securely in Samsung Cloud.

Check the usage status of your Samsung Cloud storage, and sync, back up, and restore

your data. Refer to Samsung Cloud

for more information.

• Smart Switch : Launch Smart Switch and transfer data from your previous device. Refer to

Transferring data from your previous device (Smart Switch) for more information.

Regularly back up your data to a safe location, such as Samsung Cloud or a computer, so that you can restore it if the data is corrupted or lost due to an unintended factory data reset.

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Settings

Samsung Cloud

Sync the data saved in your device, such as images and videos, with Samsung Cloud and view the data you have saved on Samsung Cloud. You can also back up your device’s data to

Samsung Cloud and restore it later.

To use Samsung Cloud, you must sign in to your Samsung account.

Syncing data

You can sync data saved in your device, such as images, videos, and events, with Samsung

Cloud and access it from other devices.

1

On the Settings screen, tap Accounts and backup → Samsung Cloud .

2

Tap → Settings → Sync and auto backup settings → Sync .

3

Tap the switches next to the items you want to sync with.

You can check the saved data or change the settings by tapping Gallery , Other synced data , or Samsung Cloud Drive .

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Settings

Backing up data

You can back up your device’s data to Samsung Cloud.

1

On the Settings screen, tap Accounts and backup → Samsung Cloud → Back up this phone .

2

Tick items you want to back up and tap Back up .

3

Tap Done .

• Some data will not be backed up. To check which data will be backed up, on the

Settings screen, tap Accounts and backup → Samsung Cloud → Back up this phone .

• To view the backup data for other devices in your Samsung Cloud, on the Settings screen, tap Accounts and backup → Samsung Cloud → Restore data → , and then select a device you want.

Restoring data

You can restore your backup data from Samsung Cloud to your device.

1

On the Settings screen, tap Accounts and backup → Samsung Cloud .

2

Tap Restore data → and select a device you want.

3

Tick the data types you want to restore and tap Restore .

Google

Configure settings for some features provided by Google.

On the Settings screen, tap Google .

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Settings

Advanced features

Options

Activate advanced features and change the settings that control them.

On the Settings screen, tap Advanced features .

Excessive shaking or an impact to the device may cause an unintended input for some features using sensors.

• Bixby Routines : Add routines to automate settings that you use repeatedly. The device also suggests useful routines according to your frequent situations. Refer to

Bixby

Routines

for more information.

• Smart pop-up view : Select apps to view their notifications via pop-up windows. When using this feature, you can quickly view the contents via pop-up windows by tapping the icon on the screen.

This feature is only available in apps that support the Multi window feature.

• Smart capture : Set the device to capture the current screen and scrollable area, and crop and share the screenshot immediately.

• Direct share : Set the device to display the people you contacted on the sharing options panel to allow you to share content directly.

• Reduce animations : Set the device to reduce the screen effects of certain actions, such as opening or closing apps.

• Motions and gestures : Activate the motion feature and configure settings. Refer to

Motions and gestures for more information.

• Game Launcher

: Activate the Game Launcher. Refer to Game Launcher for more

information.

• Dual Messenger : Install the second app and use two separate accounts for the same messenger app. Refer to

Dual Messenger

for more information.

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Settings

• Video enhancer : Enhance the image quality of your videos to enjoy brighter and more vivid colours.

This feature may not be available in some apps.

• Send SOS messages : Set the device to send help messages by pressing the Power key three times. You can also send sound recordings along with the message to the recipients.

Bixby Routines

Bixby Routines automate settings you use repeatedly and suggest useful features according to your frequent situations by learning your usage patterns.

For example, a ‘before bed’ routine that reflects your sleep patterns will turn on the blue light filter and adjust the screen brightness for your comfort when you go to bed.

Adding routines

Add routines to use your device more conveniently. When you add a routine, you can set its running condition to auto or manual.

Adding recommended routines

When your device learns your usage patterns, it will recommend adding useful or frequently used features as routines.

When the recommendation notification appears, tap View all and add it as your own routine.

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Settings

Adding routines from the recommendation list

View the list of useful features and add them as your own routines.

1

On the Settings screen, tap Advanced features → Bixby Routines .

2

On the Recommended list, select a routine you want and tap Save routine .

• To set the routine’s conditions and actions, tap . Alternatively, tap the condition or action you want to edit.

• If you want to set the routine’s running condition to manual, tap Start button tapped .

This option will appear only when there are no running conditions set.

For manual routines, you can add them to the Home screen as widgets and access them quickly. When a pop-up window appears, tap Add .

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Settings

Adding your own routines

Add features you want to use as routines.

1

On the Settings screen, tap Advanced features → Bixby Routines → .

2

Enter a routine name.

3

Tap , set conditions, and then tap Next .

If you want to set the routine’s running condition to manual, tap Start button tapped .

4

Tap , set actions, and then tap Done .

For manual routines, you can add them to the Home screen as widgets and access them quickly. When a pop-up windows appears, tap Add .

Using routines

Running auto routines

Auto routines will run automatically when their conditions are detected.

Running manual routines

For manual routines which you set the running condition as Start button tapped , you can run them manually by tapping the button whenever you want.

On the Settings screen, tap Advanced features → Bixby Routines → My routines and tap

next to the routine you want to run. Alternatively, tap the routine’s widget on the Home screen.

Viewing running routines

Currently running routines will appear on the notification panel. To view a routine’s details, tap the notification.

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Settings

Stopping running routines

You can quickly stop running routines. On the notification panel, select a routine and tap

Stop .

Managing routines

On the Settings screen, tap Advanced features → Bixby Routines → My routines . Your routines will appear.

To deactivate a routine, tap the routine’s switch or .

To edit a routine, select a routine and tap . Alternatively, tap the condition or action you want to edit.

To delete routines, tap → Delete , tick routines to delete, and then tap Delete .

Motions and gestures

Activate the motion feature and configure settings.

On the Settings screen, tap Advanced features → Motions and gestures .

• Lift to wake : Set the device to turn on the screen when you pick it up.

• Double tap to wake up : Set the device to turn on the screen by double-tapping anywhere on the screen while the screen is turned off.

• Smart stay : Set the device to prevent the display from turning off while you are looking at it.

• Smart alert : Set the device to alert you if you have missed calls or new messages when you pick up the device.

This feature may not work if the screen is turned on or the device is not on a flat surface.

• Easy mute : Set the device to mute incoming calls or alarms by using palm motions or facing the device’s screen downwards.

• One-handed mode : Activate one-handed operation mode for your convenience when using the device with one hand.

This feature may not be available depending on the region or service provider.

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Settings

• Finger sensor gestures : Set the device to open or close the notification panel when you swipe upwards or downwards on the fingerprint recognition sensor. This feature is not available when the sensor is detecting your fingerprint. (Galaxy S10e)

• Palm swipe to capture : Set the device to capture a screenshot when you swipe your hand to the left or right across the screen. You can view the captured images in Gallery .

It is not possible to capture a screenshot while using some apps and features.

• Swipe to call or send messages : Set the device to make a call or send a message when you swipe to the right or left on a contact or a phone number in the Phone or Contacts app.

Dual Messenger

Install a second copy of an app and use two separate accounts for the same messenger app.

1

On the Settings screen, tap Advanced features → Dual Messenger .

Supported apps will appear.

2

Tap the switch of an app to install the second app.

The second app will be installed. The second app’s icon will be displayed with . When you receive notifications from the second app, the notifications will be displayed with to distinguish them from the first app’s notifications.

Second app

• The Dual Messenger feature may not be available, depending on the app.

• Some features of the app may be limited for the second app.

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Settings

Uninstalling a second app

1

On the Settings screen, tap Advanced features → Dual Messenger .

2

Tap the switch of the app you want to disable and tap Disable or Uninstall .

All data related to the second app will be deleted.

If you uninstall the first app, the second app will also be deleted.

Digital wellbeing

View the daily usage history of your device. You can see information such as how long the screen was on and how many times you opened apps or used certain features. You can also limit usage time or change the notification settings for each app.

On the Settings screen, tap Digital wellbeing .

The time the screen was on

Number of unlocks

Dashboard

Change the notification settings.

Number of notifications

Activate wind down mode.

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Settings

Setting timers for apps

You can limit the daily usage time for each app by setting a timer. When you reach the limit, the app will be deactivated and you cannot use it.

1

On the Settings screen, tap Digital wellbeing → Dashboard .

2

Tap No timer next the app you want and set the time.

Activating wind down mode

You can activate wind down mode to reduce eye strain before sleeping and prevent your sleep from being disturbed.

1

On the Settings screen, tap Digital wellbeing → Wind down and tap the Turn on now switch to activate it.

2

Turn on the switch to activate the feature you want.

• Greyscale : Displays colours on the screen as grey tones.

• Do not disturb : Set the device to mute incoming calls and notification sounds, except for allowed exceptions.

3

To set the schedule to activate wind down mode, tap the Turn on as scheduled switch to activate it, tap Set schedule , and then set the time.

232

Settings

Device care

Introduction

The device care feature provides an overview of the status of your device’s battery, storage, memory, and system security. You can also automatically optimize the device with a tap of your finger.

Battery Security

Storage Memory

Optimizing your device

On the Settings screen, tap Device care → Fix now or Optimize now .

The quick optimization feature improves device performance through the following actions.

• Clearing some memory.

• Deleting unnecessary files and closing apps running in the background.

• Managing abnormal battery usage.

• Scanning for crashed apps and malware.

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Settings

Using the auto optimization feature

You can set the device to perform auto optimization when your device is not in use. Tap →

Auto optimization and tap the switch to activate it. If you want to set the time to perform auto optimization, tap Time .

Battery

Check the remaining battery power and time to use the device. FConserve battery power by activating power saving features.

On the Settings screen, tap Device care → Battery .

• The usage time left shows the time remaining before the battery power runs out. Usage time left may vary depending on your device settings and operating conditions.

• You may not receive notifications from some apps that use power saving mode.

Power mode

Select a power mode that suits your device usage purposes.

Tap Power mode and select an option.

• High performance : The screen is as bright as possible and at maximum resolution. The battery may drain quickly. (Galaxy S10+, S10)

• Optimized : Optimized for a balance between the device’s performance and battery usage.

• Medium power saving : Activate power saving mode to extend the battery’s usage time.

• Maximum power saving : In maximum power saving mode, the device decreases battery consumption by activating night mode and limiting the apps and features available.

Network connections will be deactivated, except for the mobile network.

You can set the device to charge the battery more quickly. Tap → Settings and tap the Fast cable charging switch to activate it.

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Settings

Adaptive power saving

You can set the device to activate power saving mode automatically based on your usage patterns and the remaining battery power.

Tap Power mode and tap the Adaptive power saving switch to activate it. Your device will activate power saving mode based on the situation to extend the battery’s usage time.

Managing battery usage for each app

You can save battery power by preventing apps that are running in the background from using battery power when they are not being used. Select apps from the apps list and tap the

Put app to sleep switch to activate the feature.

Storage

Check the status of the used and available storage space.

On the Settings screen, tap Device care → Storage .

• The actual available capacity of the internal storage is less than the specified capacity because the operating system and default apps occupy part of the space.

The available capacity may change when you update the device.

• You can view the available capacity of the internal storage in the Specification section for your device on the Samsung website.

Managing the memory

To delete residual files, such as cache, tap CLEAN NOW . To delete files or uninstall apps that you do not use any more, select a category under User data . Then, tick items to select and tap

DELETE or UNINSTALL .

Memory

On the Settings screen, tap Device care → Memory .

To speed up your device by stopping apps running in the background, tick apps from the apps list, and tap CLEAN NOW .

235

Settings

Security

Check the device’s security status. This feature scans your device for malware.

On the Settings screen, tap Device care → Security → Scan phone .

Apps

Manage the device’s apps and change their settings. You can view the apps’ usage information, change their notification or permission settings, or uninstall or disable unnecessary apps.

On the Settings screen, tap Apps .

General management

Customize your device’s system settings or reset the device.

On the Settings screen, tap General management .

• Language and input : Select device languages and change settings, such as keyboards and voice input types. Some options may not be available depending on the selected

language. Refer to Adding device languages

for more information.

• Date and time : Access and alter the settings to control how the device displays the time and date.

If the battery becomes fully discharged, the time and date are reset.

• Contact us

: Ask questions or view frequently asked questions. Refer to Samsung

Members

for more information.

• Reset : Reset your device’s settings or perform a factory data reset. You can reset all your settings, or only network settings, or accessibility settings. You can also set the device to restart at a preset time for device optimization.

236

Settings

Adding device languages

You can add languages to use on your device.

1

On the Settings screen, tap General management → Language and input → Language

→ Add language .

To view all the languages that can be added, tap → All languages .

2

Select a language to add.

3

To set the selected language as the default language, tap Set as default . To keep the current language setting, tap Keep current .

The selected language will be added to your languages list. If you changed the default language, the selected language will be added to the top of the list.

To change the default language from your languages list, drag next to a language and move it to the top of the list. Then, tap Apply . If an app does not support the default language, the next supported language in the list will be used.

Accessibility

Configure various settings to improve accessibility to the device. Refer to Accessibility

for more information.

On the Settings screen, tap Accessibility .

237

Settings

Software update

Update your device’s software via the firmware over-the-air (FOTA) service. You can also schedule software updates.

On the Settings screen, tap Software update .

If emergency software updates are released for your device’s security and to block new types of security threats, they will be installed automatically without your agreement.

• Download and install : Check for and install updates manually.

• Auto download over Wi-Fi : Set the device to download updates automatically when connected to a Wi-Fi network.

• Last update : View information about the last software update.

Security updates information

Security updates are provided to strengthen the security of your device and protect your personal information. For security updates for your model, visit security.samsungmobile.com

.

The website supports only some languages.

About phone

Access your device’s information.

On the Settings screen, tap About phone .

To change your device’s name, tap Edit .

• Status : View various device information, such as the SIM card status, Wi-Fi MAC address, and serial number.

• Legal information : View legal information related to the device, such as safety information and the open source licence.

• Software information : View the device’s software information, such as its operating system version and firmware version.

• Battery information : View the device’s battery status and information.

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Appendix

Accessibility

About Accessibility

Improve accessibility with features that make the device easier to use for users who have impaired vision, hearing, and reduced dexterity.

Launch the Settings app and tap Accessibility . You can check the accessibility feature you are using at the top of the screen. Tap to view features you are currently using or tap Turn off to disable the features quickly.

Voice Assistant (Voice feedback)

Activating or deactivating Voice Assistant

When you activate Voice Assistant, the device will start voice feedback. When you tap the selected feature once, the device will read the text on the screen aloud. Tapping the feature twice will activate the feature.

Launch the Settings app, tap Accessibility → Screen reader , and then tap the Voice

Assistant switch to activate it.

To deactivate Voice Assistant, tap the switch and tap anywhere on the screen twice quickly.

To view how to use Voice Assistant, tap Tutorial .

Some features are not available while you are using Voice Assistant.

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Appendix

Controlling the screen with finger gestures

You can use various finger gestures to control the screen while you are using Voice Assistant.

One finger gestures

• Tapping: Read aloud the item under your finger. To explore the screen, place a finger on the screen and move it on the screen.

• Tapping twice: Open the selected item. While selected items are read aloud, when you hear the item you want, release your finger from the item. Then, tap anywhere on the screen twice quickly.

• Double-tapping and holding the screen: Move an item or access an available option.

• Swiping to the left: Read the previous item.

• Swiping to the right: Read the next item.

• Swiping upwards or downwards: Change the most recent contextual menu settings.

• Swiping to the left then right in one motion: Scroll up the screen.

• Swiping to the right then left in one motion: Scroll down the screen.

• Swiping upwards then downwards in one motion: Move to the first item on the screen.

• Swiping downwards then upwards in one motion: Move to the last item on the screen.

Two finger gestures

• Tapping twice: Start, pause, or resume the current action.

• Tapping three times: Check the current time, remaining battery power, and more. To change items that are read aloud, launch the Settings app and tap Accessibility →

Screen reader → Settings → Status bar information .

• Tapping four times: Activate or deactivate voice feedback.

• Swiping to the left: Move to the next page.

• Swiping to the right: Return to the previous page.

• Swiping upwards: Scroll down the list.

• Swiping downwards: Scroll up the list.

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Appendix

• Swipe upwards or downwards on the Home screen: Open the Apps screen.

• Swipe upwards or downwards on the Apps screen: Return to the Home screen.

• Swiping in any direction on the locked screen: Unlock the screen.

• Swiping downwards from the top of the screen: Open the notification panel.

Three finger gestures

• Tapping: Start reading items aloud from the top.

• Tapping twice: Start reading from the next item.

• Tapping three times: Read the last selected text and copy it to the clipboard.

• Swiping to the left or right: Open the contextual menu and scroll through the options.

• Swiping upwards or downwards: Change the text reading and selecting granularity.

• Swiping upwards then downwards in one motion: Return to the previous screen.

• Swiping downwards then upwards in one motion: Return to the Home screen.

Four finger gestures

• Tapping: Return to the previous screen.

• Tapping twice: Return to the Home screen.

• Tapping three times: Open the list of recent apps.

Using the contextual menu

While you are using Voice Assistant, swipe to the left or right with three fingers. The contextual menu appears and the device reads the options aloud. Swipe to the left or right with three fingers to scroll through the options. When you hear the option you want, swipe upwards or downwards to use the option or adjust the settings for the option. For example, when you hear Speech rate , you can adjust the speech rate by swiping upwards or downwards.

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Appendix

Adding and managing image labels

You can assign labels to images on the screen. The device reads aloud the labels when the images are selected. Add labels to unlabelled images by tapping the screen twice with three fingers and holding.

To manage the labels, launch the Settings app and tap Accessibility → Screen reader →

Settings → Manage custom labels .

Configuring settings for Voice Assistant

Configure settings for Voice Assistant for your convenience.

Launch the Settings app and tap Accessibility → Screen reader → Settings .

• Text-to-speech : Change the settings for text-to-speech features used when Voice

Assistant is activated, such as languages, speed, and more.

• Verbosity : Customize the detailed settings for voice feedback.

• Shake for continuous reading : Set the device to read aloud the text displayed on the screen when you shake the device. You can select from various shaking intensities.

• Speak passwords : Set the device to read the characters aloud when you enter your password.

• Read out caller ID : Set the device to read the caller’s name aloud when you have an incoming call.

• Vibration feedback : Set the device to vibrate when you control the screen, such as selecting an item.

• Sound feedback : Set the device to emit a sound when you control the screen, such as selecting an item. You can also adjust the volume of the sound played when you touch the screen to control it.

• Focus on speech audio : Set the device to turn the media volume down when the device reads an item aloud.

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Appendix

• Focus indicator : Set the device to thicken the border of the focus indicator that appears when you tap items. You can also change the colour of the indicator.

• Single-tap activation : Set the device to activate the selected item with a single tap.

• Single-tap navigation bar : Set the device to use the buttons on the navigation bar with a single tap.

• Quick menu : Select contextual menu options to display when you swipe to the left or right with three fingers.

• Manage custom labels : Manage the labels you added.

• Keyboard shortcuts : Set key shortcuts to use when using an external keyboard.

• Dark screen with Power key : Set the device to function normally with the screen off.

• Status bar information : Select items to read aloud when you tap the screen three times with two fingers.

• Developer options : Set options for app development.

Using the device with the screen turned off

For privacy, you can set the device to function normally with the screen off. The screen will not turn on when you press keys or tap the screen. Currently activated features do not turn off when the screen is off.

Launch the Settings app, tap Accessibility → Screen reader → Settings , and then tap the

Dark screen with Power key switch to activate it. You can activate or deactivate this feature by pressing the Power key twice quickly.

This feature will appear only when Voice Assistant has been activated.

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Entering text using the keyboard

To display the keyboard, tap the text input field, and then tap anywhere on the screen twice quickly.

To activate the rapid key input feature, launch the Settings app, tap Accessibility → Screen reader , and then tap the Quick typing switch to activate it.

When you touch the keyboard with your finger, the device reads aloud the character keys under your finger. When you hear the character you want, release your finger from the screen to select it. The character is entered and the device reads the text aloud.

If Quick typing is not activated, release your finger from the character you want, and then tap anywhere on the screen twice quickly.

This feature will appear only when Voice Assistant has been activated.

Entering additional characters

Tap and hold a key on the keyboard to enter additional characters available for the key. A pop-up window appears above the key showing available characters. To select a character, drag your finger on the pop-up window until you hear the character you want, and release it.

Visibility enhancements

Using the high contrast theme

Apply a clear theme that displays light-coloured content on a dark background.

Launch the Settings app, tap Accessibility → Visibility enhancements → High contrast theme , and then select a theme you want.

Using the high contrast font

Adjust the colour and outline of fonts to increase the contrast between the text and the background.

Launch the Settings app, tap Accessibility → Visibility enhancements , and then tap the

High contrast fonts switch to activate it.

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Using the high contrast keyboard

Change the colours of the Samsung keyboard to increase the contrast between the text and the background.

Launch the Settings app, tap Accessibility → Visibility enhancements , and then tap the

High contrast keyboard switch to activate it.

Displaying button shapes

Display button shapes with frames to make them stand out.

Launch the Settings app, tap Accessibility → Visibility enhancements , and then tap the

Show button shapes switch to activate it.

Reversing the display colours

Improve screen visibility to help users recognize text on the screen more easily.

Launch the Settings app, tap Accessibility → Visibility enhancements , and then tap the

Negative colours switch to activate it.

Colour adjustment

Adjust how colours are displayed on the screen if you have difficulty in distinguishing colours.

The device changes the colours into more recognizable colours.

Launch the Settings app, tap Accessibility → Visibility enhancements → Colour adjustment , and then tap the switch to activate it. Select an option.

To adjust the colour intensity, drag the adjustment bar under Intensity .

If you select Personalized colour , you can personalize the colour of the screen. Follow the on-screen instructions to complete the colour adjustment procedure.

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Colour lens

Adjust the screen colours if you have difficulty reading the text.

Launch the Settings app, tap Accessibility → Visibility enhancements → Colour lens , and then tap the switch to activate it. Select a colour you want.

To adjust the transparency level, drag the adjustment bar under Opacity .

Reducing screen motion effects

Reduce animation effects if you are sensitive to animations or screen movement.

Launch the Settings app, tap Accessibility → Visibility enhancements , and then tap the

Remove animations switch to activate it.

Using a magnifier

Activate a magnifier to zoom in on the screen to view a larger version of the content.

Launch the Settings app, tap Accessibility → Visibility enhancements , and then tap the

Magnifier window switch to activate it. The magnifier will appear on the screen.

Drag the edge of the magnifier frame to move the magnifier to where you want to zoom in on the screen.

Magnifying the screen

Magnify the screen and zoom in on a specific area.

Launch the Settings app and tap Accessibility → Visibility enhancements →

Magnification .

• Triple tap screen to magnify : Zoom in by tapping the screen three times. To return to the normal view, tap the screen three times again.

• Tap button to magnify : Zoom in by tapping on the navigation bar, and then tapping where you want to magnify the screen. To return to the normal view, tap .

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To explore the screen, drag two or more fingers across the magnified screen.

To adjust zoom ratio, pinch two or more fingers on the magnified screen or spread them apart.

You can also temporarily magnify the screen by tapping the screen three times and holding.

Or, tap , and then tap and hold the screen. While holding the screen, drag your finger to explore the screen. Release your finger to return to the normal view.

• Keyboards and the navigation bar on the screen cannot be magnified.

• When this feature is activated, the performance of some apps may be affected.

Enlarging mouse or touchpad pointers

Enlarge the pointer when using an external mouse or touchpad.

Launch the Settings app, tap Accessibility → Visibility enhancements , and then tap the

Large mouse/touchpad pointer switch to activate it.

Changing font

Change the font size and style.

Launch the Settings app and tap Accessibility → Visibility enhancements → Font size and style .

Changing screen zoom

Change the screen zoom setting.

Launch the Settings app and tap Accessibility → Visibility enhancements → Screen zoom .

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Hearing enhancements

Sound detectors

Set the device to detect a baby crying or your doorbell. The device will vibrate when it detects sound and the alert will be saved as a log.

While this feature is enabled, the voice recognition will not operate.

Baby crying detector

Launch the Settings and tap Accessibility → Hearing enhancements → Sound detectors

→ Baby crying detector → Start .

Doorbell detector

1

Launch the Settings and tap Accessibility → Hearing enhancements → Sound detectors → Doorbell detector .

2

Tap Record to make a recording of your doorbell.

The device will detect and record the doorbell.

3

Tap Test and ring your doorbell to check if it is recorded correctly. When the device detects the doorbell sound, tap Start .

To change the doorbell sound, tap Change doorbell sound .

Turning off all sounds

Set the device to mute all device sounds, such as media sounds, and the caller’s voice during a call.

Launch the Settings app, tap Accessibility → Hearing enhancements , and then tap the

Mute all sounds switch to activate it.

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Hearing aid support

Set the device to enhance the sound quality to work better with hearing aids.

Launch the Settings app, tap Accessibility → Hearing enhancements , and then tap the

Hearing aid support switch to activate it.

Adjusting the sound balance

Set the device to adjust the sound balance when using an earphone.

1

Connect an earphone to the device and wear it.

2

Launch the Settings app and tap Accessibility → Hearing enhancements .

3

Drag the adjustment bar under Left/right sound balance to the left or right and adjust the sound balance.

Mono audio

Mono output combines stereo sound into one signal that is played through all earphone speakers. Use this if you have a hearing impairment or if a single earbud is more convenient.

Launch the Settings app, tap Accessibility → Hearing enhancements , and then tap the

Mono audio switch to activate it.

Caption settings

Launch the Settings app, tap Accessibility → Hearing enhancements → Samsung subtitles

(CC) or Google subtitles (CC) , and then tap the switch to activate it.

Select an option for configuring the caption settings.

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Speech-to-text

The device records your voice and simultaneously converts it to on-screen text.

1

Launch the Settings app and tap Accessibility → Hearing enhancements → Speechto-text .

2

Tap and record with the microphone.

3

When you are finished recording, tap DONE .

To view recorded files or change the voice memo system language, launch the Voice

Recorder app.

Interaction and dexterity

Universal switch

You can control the touchscreen by connecting an external switch, by tapping the screen, or by using head movements and face gestures.

1

Launch the Settings app and tap Accessibility → Interaction and dexterity →

Universal switch .

2

Read the on-screen instructions and tap Done .

3

Tap the switch to activate it.

4

If the universal switches are not registered on the device, tap Add switch and set switches to control the device.

To activate the universal switch feature, at least one switch must be registered on the device.

To set switches to control the device, tap the switch under Switches .

To deactivate this feature, press the Power key and the Volume Up key simultaneously.

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Assistant menu

Displaying the assistive shortcut icon

Set the device to display the assistive shortcut icon for accessing apps, features, and settings.

You can easily control the device by tapping the assistive menus in the icon.

1

Launch the Settings app and tap Accessibility → Interaction and dexterity → Assistant menu .

2

Tap the switch to activate it.

The assistive shortcut icon appears at the bottom right of the screen.

To adjust the assistant shortcut icon’s transparency level, drag the adjustment bar under

Transparency .

Accessing assistive menus

The assistive shortcut icon appears as a floating icon for easy access to the assistive menus from any screen.

When you tap the assistive shortcut icon, the icon expands slightly and the assistive menus appear on the icon. Tap the left or right arrow to move to other panels or swipe to the left or right to select other menus.

Using the cursor

On the assistive menu, tap Cursor . You can control the screen using small finger movements on the touch area. Drag your finger on the touch area to move the cursor. Also, tap the screen to select items under the cursor.

Use the following options:

• / : Scroll left or right on the screen.

• / : Scroll up or down the screen.

• : Magnify the area where the cursor is located.

Turn off the Always On Display before using this feature.

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• : Change the touchpad and cursor settings.

• : Move the touch area to another location.

• : Close the touch area.

Using enhanced assistive menus

Set the device to display enhanced assistive menus for selected apps.

Launch the Settings app, tap Accessibility → Interaction and dexterity → Assistant menu

→ Assistant plus , tap the switch to activate it, and then tap the switches next to the apps you want to activate.

Click after pointer stops

Set the device to select an item automatically when you place the mouse pointer over the item.

Launch the Settings app, tap Accessibility → Interaction and dexterity , and then tap the

Click after pointer stops switch to activate it.

Answering or ending calls

Change the method for answering or ending calls.

Launch the Settings app and tap Accessibility → Interaction and dexterity → Answering and ending calls .

Select the desired method.

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Interaction control

Activate interaction control mode to restrict the device’s reaction to inputs while using apps.

1

Launch the Settings app and tap Accessibility → Interaction and dexterity →

Interaction control .

2

Tap the switch to activate it.

3

Press and hold the Power key and the Volume Up key simultaneously while using an app.

4

Adjust the size of the frame or draw a line around an area that you want to restrict.

5

Tap Done .

The device displays the restricted area. The restricted area will not react when you touch it and the device’s keys will be disabled. However, you can enable functions for the Power key, Volume key, and keyboard in interaction control mode.

To deactivate interaction control mode, press and hold the Power key and the Volume Up key simultaneously.

To set the device to lock the screen after deactivating interaction control mode, launch the

Settings screen, tap Accessibility → Interaction and dexterity → Interaction control , and then tap the Lock when deactivated switch to activate it.

Touch and hold delay

Set the recognition time for tapping and holding the screen.

Launch the Settings app, tap Accessibility → Interaction and dexterity → Touch and hold delay , and then select an option.

Tap duration

Set the duration you must touch the screen for the device to recognize it as a tap.

Launch the Settings app, tap Accessibility → Interaction and dexterity → Tap duration , tap the switch to activate it, and then set the time.

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Ignore repeated touches

Set the device to recognize only the first tap within a set time when you tap the screen repeatedly.

Launch the Settings app, tap Accessibility → Interaction and dexterity → Ignore repeated touches , tap the switch to activate it, and then set the time.

Advanced settings

Launching accessibility features quickly

Set to open accessibility features quickly.

Launch the Settings app, tap Accessibility → Advanced settings → Power and Volume up keys , and then tap the switch to activate it. Then, select an accessibility feature to open when you simultaneously press the Power key and the Volume Up key.

You can access the following accessibility features:

• Accessibility

• Voice Assistant

• Universal switch

• Magnifier window

• Negative colours

• Colour adjustment

• Colour lens

• Interaction control

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Launching the shortcut services quickly

Set to start a shortcut services quickly.

Launch the Settings app, tap Accessibility → Advanced settings → Volume up and down keys , and then tap the switch to activate it. Then, tap Selected service and select a shortcut service to start when you simultaneously press and hold the Volume Up key and the Volume

Down key for three seconds.

You can access the following shortcut services:

• Universal switch

• Voice Assistant

Setting light notification

Set the device to blink the flash or the screen when an alarm sounds or when you have notifications, such as incoming calls or new messages.

Launch the Settings app, tap Accessibility → Advanced settings → Flash notification , and then tap the switches next to the options you want to activate.

Notification reminders

Set the device to alert you to notifications that you have not checked at the interval.

Launch the Settings app, tap Accessibility → Advanced settings → Notification reminders , and then tap the switch to activate it.

• Vibrate when sound plays : Set the device to vibrate and play a notification sound when you have unchecked notifications.

• Remind every : Set an interval between alerts.

• Selected reminders : Set apps to alert you to notifications.

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Adding voice recordings to voice labels

You can use voice labels to distinguish objects of similar shape by attaching labels to them.

You can record and assign a voice recording to an NFC-enabled voice label. The voice recording is played back when you place your device near the label.

Turn on the NFC feature before using this feature.

1

Launch the Settings app and tap Accessibility → Advanced settings → Voice Label .

The voice recorder will launch.

2

Tap to start recording. Speak into the microphone.

3

When you are finished recording, tap DONE to stop.

4

Hold the back of your device over the voice label.

The information in the voice recording will be written to the voice label.

Installed services

View accessibility services installed on the device.

Launch the Settings app and tap Accessibility → Installed services .

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Troubleshooting

Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device.

When you turn on your device or while you are using the device, it prompts you to enter one of the following codes:

• Password: When the device lock feature is enabled, you must enter the password you set for the device.

• PIN: When using the device for the first time or when the PIN requirement is enabled, you must enter the PIN supplied with the SIM or USIM card. You can disable this feature by using the Lock SIM card menu.

• PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly several times. You must enter the PUK supplied by your service provider.

• PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with the SIM or USIM card. For more information, contact your service provider.

Your device displays network or service error messages

• When you are in areas with weak signals or poor reception, you may lose reception. Move to another area and try again. While moving, error messages may appear repeatedly.

• You cannot access some options without a subscription. For more information, contact your service provider.

Your device does not turn on

When the battery is completely discharged, your device will not turn on. Fully charge the battery before turning on the device.

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The touchscreen responds slowly or improperly

• If you attach a screen protector or optional accessories to the touchscreen, the touchscreen may not function properly.

• If you are wearing gloves, if your hands are not clean while touching the touchscreen, or if you tap the screen with sharp objects or your fingertips, the touchscreen may malfunction.

• The touchscreen may malfunction in humid conditions or when exposed to water.

• Restart your device to clear any temporary software bugs.

• Ensure that your device software is updated to the latest version.

• If the touchscreen is scratched or damaged, visit a Samsung Service Centre.

Your device freezes or encounters a fatal error

Try the following solutions. If the problem is still not resolved, contact a Samsung Service

Centre.

Restarting the device

If your device freezes or hangs, you may need to close apps or turn off the device and turn it on again.

Forcing restart

If your device is frozen and unresponsive, press and hold the Power key and the Volume

Down key simultaneously for more than 7 seconds to restart it.

Resetting the device

If the methods above do not solve your problem, perform a factory data reset.

Launch the Settings app and tap General management → Reset → Factory data reset →

Reset → Delete all . Before performing the factory data reset, remember to make backup copies of all important data stored in the device.

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Calls are not connected

• Ensure that you have accessed the right cellular network.

• Ensure that you have not set call barring for the phone number you are dialing.

• Ensure that you have not set call barring for the incoming phone number.

Others cannot hear you speaking on a call

• Ensure that you are not covering the built-in microphone.

• Ensure that the microphone is close to your mouth.

• If using an earphone, ensure that it is properly connected.

Sound echoes during a call

Adjust the volume by pressing the Volume key or move to another area.

A cellular network or the Internet is often disconnected or audio quality is poor

• Ensure that you are not blocking the device’s internal antenna.

• When you are in areas with weak signals or poor reception, you may lose reception. You may have connectivity problems due to issues with the service provider’s base station.

Move to another area and try again.

• When using the device while moving, wireless network services may be disabled due to issues with the service provider’s network.

The battery icon is empty

Your battery is low. Charge the battery.

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The battery does not charge properly (For Samsung-approved chargers)

• Ensure that the charger is connected properly.

• Visit a Samsung Service Centre and have the battery replaced.

The battery depletes faster than when first purchased

• When you expose the device or the battery to very cold or very hot temperatures, the useful charge may be reduced.

• Battery consumption will increase when you use certain features or apps, such as GPS, games, or the Internet.

• The battery is consumable and the useful charge will get shorter over time.

Error messages appear when launching the camera

Your device must have sufficient available storage space and battery power to operate the camera app. If you receive error messages when launching the camera, try the following:

• Charge the battery.

• Free some space by transferring files to a computer or deleting files from your device.

• Restart the device. If you are still having trouble with the camera app after trying these tips, contact a Samsung Service Centre.

Photo quality is poorer than the preview

• The quality of your photos may vary, depending on the surroundings and the photography techniques you use.

• If you take photos in dark areas, at night, or indoors, image noise may occur or images may be out of focus.

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Error messages appear when opening multimedia files

If you receive error messages or multimedia files do not play when you open them on your device, try the following:

• Free some memory by transferring files to a computer or deleting files from your device.

• Ensure that the music file is not Digital Rights Management (DRM)-protected. If the file is

DRM-protected, ensure that you have the appropriate licence or key to play the file.

• Ensure that the file formats are supported by the device. If a file format is not supported, such as DivX or AC3, install an app that supports it. To confirm the file formats that your device supports, visit www.samsung.com/ca .

• Your device supports photos and videos captured with the device. Photos and videos captured by other devices may not work properly.

• Your device supports multimedia files that are authorized by your network service provider or providers of additional services. Some content circulated on the Internet, such as ringtones, videos, or wallpapers, may not work properly.

Bluetooth is not working well

If another Bluetooth device is not located or there are connection problems or performance malfunctions, try the following:

• Ensure that the device you wish to connect with is ready to be scanned or connected to.

• Ensure that your device and the other Bluetooth device are within the maximum

Bluetooth range (10 m).

• On your device, launch the Settings app, tap Connections , and then tap the Bluetooth switch to re-activate it.

• On your device, launch the Settings app, tap General management → Reset → Reset network settings → Reset settings → Reset to reset network settings. You may lose registered information when performing the reset.

If the tips above do not solve the problem, contact a Samsung Service Centre.

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A connection is not established when you connect the device to a computer

• Ensure that the USB cable you are using is compatible with your device.

• Ensure that you have the proper driver installed and updated on your computer.

• If you are a Windows XP user, ensure that you have Windows XP Service Pack 3 or higher installed on your computer.

Your device cannot find your current location

GPS signals may be obstructed in some locations, such as indoors. Set the device to use Wi-Fi or a mobile network to find your current location in these situations.

Data stored in the device has been lost

Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in the device.

A small gap appears around the outside of the device case

• This gap is a necessary manufacturing feature and some minor rocking or vibration of parts may occur.

• Over time, friction between parts may cause this gap to expand slightly.

There is not enough space in the device’s storage

Delete unnecessary data, such as cache, using the device care feature or manually delete unused apps or files to free up storage space.

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The Apps button does not appear on the Home screen

Without using the Apps button, you can open the Apps screen by swiping upwards or downwards on the Home screen. To display the Apps button at the bottom of the Home screen, launch the Settings app, tap Display → Home screen , and then tap the Apps button switch to activate it.

The Home button does not appear

The navigation bar containing the Home button may disappear while using certain apps or features. To view the navigation bar, drag upwards from the bottom of the screen.

Bixby does not respond

• Restart your device to clear any temporary software bugs.

• Ensure that your device software is updated to the latest version.

• If you are still having trouble with Bixby after trying these tips, contact a Samsung Service

Centre.

The screen brightness adjustment bar does not appear on the notification panel

Open the notification panel by dragging the status bar downwards, and then drag the notification panel downwards again. Tap next to the brightness adjustment bar and tap the Show control on top switch to activate it.

Samsung Cloud does not work

• Ensure that you are connected to a network properly.

• During a Samsung Cloud service check, you cannot use Samsung Cloud. Try again later.

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Removing the battery

• To remove the battery, contact an authorized service centre.

• For your safety, you must not attempt to remove the battery. If the battery is not properly removed, it may lead to damage to the battery and device, cause personal injury, and/or result in the device being unsafe.

• Samsung does not accept liability for any damage or loss (whether in contract or tort, including negligence) which may arise from failure to precisely follow these warnings and instructions, other than death or personal injury caused by Samsung’s negligence.

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Health and Safety

Please read this important safety information before you use the device. It contains general safety information for devices and may include content that does not apply to your device.

Follow the warning and caution information to prevent injury to yourself or others and to prevent damage to your device.

The term ‘device’ refers to the product and its battery, charger, the items supplied with the product, and any Samsung-approved accessories used with the product.

Warning: Failure to comply with safety warnings and regulations can cause serious injury or death.

Do not use damaged power cords or plugs, or loose electrical sockets

Unsecured connections can cause electric shock or fire.

Do not touch the device, power cords, plugs, or the electric socket with wet hands or other wet body parts

Doing so may cause electric shock.

Do not pull the power cord excessively when disconnecting it

Doing so may cause electric shock or fire.

Do not bend or damage the power cord

Doing so may cause electric shock or fire.

Do not use the device with wet hands while the device is charging

Doing so may cause electric shock.

Do not directly connect together the charger’s positive and negative terminals

Doing so may cause fire or serious injury.

Do not use your device outdoor during a thunderstorm

Doing so may result in electric shock or device malfunction.

Use manufacturer-approved batteries, chargers, accessories, and supplies

• Using generic batteries or chargers may shorten the life of your device or cause the device to malfunction. They may also cause a fire or cause the battery to explode.

• Use only a Samsung-approved battery and charger specifically designed for your device.

An incompatible battery or charger can cause serious injuries or damage to your device.

• Samsung cannot be responsible for the user’s safety when using accessories or supplies that are not approved by Samsung.

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Health and Safety

Do not carry your device in your back pockets or on your waist

• The device may be damaged, explode, or result in a fire if too much pressure is applied to it.

• You may be injured if you are bumped or fall.

Do not drop or cause an impact to the charger or the device

Handle and dispose of the device and charger with care

• Never dispose of the battery or device in a fire. Never place the battery or device on or in heating devices, such as microwave ovens, stoves, or radiators. The device may explode when overheated. Follow all local regulations when disposing of used battery or device.

• Never crush or puncture the device.

• Avoid exposing the device to high external pressure, which can lead to an internal short circuit and overheating.

Protect the device, battery and charger from damage

• Avoid exposing your device and battery to very cold or very hot temperatures.

• Extreme temperatures can damage the device and reduce the charging capacity and life of your device and battery.

• Do not directly connect together the battery’s positive and negative terminals and prevent them from coming into contact with metal objects. Doing so may cause the battery to malfunction.

• Never use a damaged charger or battery.

Do not store your device near or in heaters, microwaves, hot cooking equipment, or high pressure containers

• The battery may leak.

• Your device may overheat and cause a fire.

Do not use or store your device in areas with high concentrations of dust or airborne materials

Dust or foreign materials can cause your device to malfunction and may result in fire or electric shock.

Prevent the multipurpose jack and the small end of the charger from contact with conductive materials, such as liquids, dust, metal powders, and pencil leads. Do not touch the multipurpose jack with sharp tools or cause an impact to the multipurpose jack

Conductive materials may cause a short circuit or corrosion of the terminals, which may result in an explosion or fire.

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Health and Safety

When using the wireless charger, do not place foreign materials, such as metal objects, magnets, and magnetic stripe cards, between the device and the wireless charger

The device may not charge properly or may overheat.

Do not bite or suck the device or the battery

• Doing so may damage the device or result in an explosion or fire.

• Children or animals can choke on small parts.

• If children use the device, make sure that they use the device properly.

Do not insert the device or supplied accessories into the eyes, ears, or mouth

Doing so may cause suffocation or serious injuries.

Do not handle a damaged or leaking Lithium Ion (Li-Ion) battery

For safe disposal of your Li-Ion battery, contact your nearest authorized service centre.

Caution: Failure to comply with safety cautions and regulations can cause injury or property damage

Do not use your device near other electronic devices

• Most electronic devices use radio frequency signals. Your device may interfere with other electronic devices.

• Using an LTE data connection may cause interference with other devices, such as audio equipment and telephones.

Do not use your device in a hospital, on an aircraft, or in automotive equipment that can be interfered with by radio frequency

• Avoid using your device within a 15 cm range of a pacemaker, if possible, as your device can interfere with the pacemaker.

• To minimize possible interference with a pacemaker, use your device only on the side of your body that is opposite the pacemaker.

• If you use medical equipment, contact the equipment manufacturer before using your device to determine whether or not the equipment will be affected by radio frequencies emitted by the device.

• On an aircraft, using electronic devices can interfere with the aircraft’s electronic navigational instruments. Make sure the device is turned off during takeoff and landing.

After takeoff, you can use the device in flight mode if allowed by aircraft personnel.

• Electronic devices in your car may malfunction due to radio interference from your device. Contact the manufacturer for more information.

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Health and Safety

Do not expose the device to heavy smoke or fumes

• Doing so may damage the outside of the device or cause it to malfunction.

If you use a hearing aid, contact the manufacturer for information about radio interference

The radio frequency emitted by your device may interfere with some hearing aids. Before using your device, contact the manufacturer to determine whether or not your hearing aid will be affected by radio frequencies emitted by the device.

Do not use your device near devices or apparatuses that emit radio frequencies, such as sound systems or radio towers

Radio frequencies may cause your device to malfunction.

Turn off the device in potentially explosive environments

• Turn off your device in potentially explosive environments instead of removing the battery.

• Always comply with regulations, instructions and signs in potentially explosive environments.

• Do not use your device at refuelling points (gas stations), near fuels or chemicals, or in blasting areas.

• Do not store or carry flammable liquids, gases, or explosive materials in the same compartment as the device, its parts, or accessories.

If you notice strange smells or sounds coming from your device or the battery, or if you see smoke or liquids leaking from the device or battery, stop using the device immediately and take it to a Samsung Service Centre

Failure to do so may result in fire or explosion.

Comply with all safety warnings and regulations regarding mobile device usage while operating a vehicle

While driving, safely operating the vehicle is your first responsibility. Never use your mobile device while driving, if it is prohibited by law. For your safety and the safety of others, use your common sense and remember the following tips:

• Get to know your device and its convenience features, such as speed dial and redial.

These features help you reduce the time needed to place or receive calls on your mobile device.

• Position your device within easy reach. Make sure you can access your wireless device without taking your eyes off the road. If you receive an incoming call at an inconvenient time, let your voicemail answer it for you.

• Suspend use in heavy traffic or hazardous weather conditions. Rain, sleet, snow, ice, and heavy traffic can be hazardous.

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Health and Safety

• Do not take notes or look up phone numbers. Jotting down a “to do” list or flipping through your address book takes attention away from your primary responsibility of driving safely.

• Dial sensibly and assess the traffic. Place calls when you are not moving or before pulling into traffic. Try to plan calls when your car will be stationary.

• Do not engage in stressful or emotional conversations that may be distracting. Make the person you are talking to aware that you are driving and suspend conversations that could potentially divert your attention from the road.

Care for and use your mobile device properly

Keep your device dry

• Humidity and liquids may damage the parts or electronic circuits in your device.

• Do not turn on your device if it is wet. If your device is already on, turn it off and remove the battery immediately (if the device will not turn off or you cannot remove the battery, leave it as-is). Then, dry the device with a towel and take it to a service centre.

• This device has internal liquid indicators fitted. Water damage to your device may void the manufacturer’s warranty.

Store your device only on flat surfaces

• If your device falls, it may be damaged.

The device can be used in locations with an ambient temperature of 0°C to 35°C. You can store the device at an ambient temperature of -20°C to 50°C. Using or storing the device outside of the recommended temperature ranges may damage the device or reduce the battery’s lifespan

• Do not store your device in very hot areas such as inside a car in the summertime. Doing so may cause the screen to malfunction, result in damage to the device, or cause the battery to explode.

• Do not expose your device to direct sunlight for extended periods of time (on the dashboard of a car, for example).

• For a device with a removable battery, the battery can be stored separately in locations with an ambient temperature of 0 °C to 45 °C.

Do not store your device with metal objects, such as coins, keys, and necklaces

• Your device may be scratched or may malfunction.

• If the battery terminals come into contact with metal objects, this may cause a fire.

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Do not store your device near magnetic fields

• Your device may malfunction or the battery may discharge from exposure to magnetic fields.

• Magnetic stripe cards, including credit cards, phone cards, passbooks, and boarding passes, may be damaged by magnetic fields.

Prolonged exposure of your skin to an overheated device may cause low temperature burn symptoms, such as red spots and pigmentation

Do not use your device with the back cover removed

The battery may fall out of the device, which may result in damage or malfunction.

If your device has a camera flash or light, do not use it close to the eyes of people or pets

Using a flash close to the eyes may cause temporary loss of vision or damage to the eyes.

Use caution when exposed to flashing lights

• While using your device, leave some lights on in the room and do not hold the screen too close to your eyes.

• Seizures or blackouts can occur when you are exposed to flashing lights while watching videos or playing Flash-based games for extended periods. If you feel any discomfort, stop using the device immediately.

• If anyone related to you has experienced seizures or blackouts while using a similar device, consult a physician before using the device.

• If you feel discomfort, such as a muscle spasm, or disoriented, stop using the device immediately and consult a physician.

• To prevent eye strain, take frequent breaks while using the device.

Reduce the risk of repetitive motion injuries

When you repetitively perform actions, such as pressing keys, drawing characters on a touch screen with your fingers, or playing games, you may experience occasional discomfort in your hands, neck, shoulders, or other parts of your body. When using your device for extended periods, hold the device with a relaxed grip, press the keys lightly, and take frequent breaks. If you continue to have discomfort during or after such use, stop using the device and consult a physician.

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Protect your hearing and ears when using a headset

• Excessive exposure to loud sounds can cause hearing damage.

• Exposure to loud sounds while walking may distract your attention and cause an accident.

• Always turn the volume down before plugging the earphones into an audio source and use only the minimum volume setting necessary to hear your conversation or music.

• In dry environments, static electricity can build up in the headset. Avoid using headsets in dry environments or touch a metal object to discharge static electricity before connecting a headset to the device.

• Do not use a headset while driving or riding. Doing so may distract your attention and cause an accident, or may be illegal, depending on your region.

Use caution when using the device while walking or moving

• Always be aware of your surroundings to avoid injury to yourself or others.

• Make sure the headset cable does not become entangled in your arms or on nearby objects.

Do not paint or put stickers on your device

• Paint and stickers can clog moving parts and prevent proper operation.

• If you are allergic to paint or metal parts of the device, you may experience itching, eczema, or swelling of the skin. When this happens, stop using the device and consult your physician.

Do not use the device if the screen is cracked or broken

• Broken glass or acrylic could cause injury to your hands and face. Take the device to a

Samsung Service Centre to have it repaired.

Install mobile devices and equipment with caution

• Ensure that any mobile devices or related equipment installed in your vehicle are securely mounted.

• Avoid placing your device and accessories near or in an airbag deployment area.

Improperly installed wireless equipment can cause serious injury when airbags inflate rapidly.

Do not drop your device or cause impacts to your device

• Your device may be damaged or may malfunction.

• If bent or deformed, your device may be damaged or parts may malfunction.

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Health and Safety

Ensure maximum battery and charger life

• Batteries may malfunction if they are not used for extended periods.

• Over time, unused device will discharge and must be recharged before use.

• Disconnect the charger from power sources when not in use.

• Use the battery only for its intended purpose.

• Follow all instructions in this manual to ensure the longest lifespan of your device and battery. Damage or poor performance caused by failure to follow warnings and instructions can void your manufacturer’s warranty.

• Your device may wear out over time. Some parts and repairs are covered by the warranty within the validity period, but damages or deterioration caused by using unapproved accessories are not.

When using the device, mind the following

• Hold the device upright, as you would with a traditional phone.

• Speak directly into the microphone.

Do not disassemble, modify, or repair your device

• Any changes or modifications to your device can void your manufacturer’s warranty. If your device needs servicing, take your device to a Samsung Service Centre.

• Do not disassemble or puncture the battery, as this can cause explosion or fire.

• Turn off the device before removing the battery. If you remove the battery with the device turned on, it may cause the device to malfunction.

When cleaning your device, mind the following

• Wipe your device or charger with a towel or an eraser.

• Clean the battery terminals with a cotton ball or a towel.

• Do not use chemicals or detergents. Doing so may discolour or corrode the outside the device or may result in electric shock or fire.

Do not use the device for anything other than its intended use

• Your device may malfunction.

Avoid disturbing others when using the device in public

Allow only qualified personnel to service your device

• Allowing unqualified personnel to service your device may result in damage to your device and will void your manufacturer’s warranty.

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Handle SIM cards, memory cards and cables with care

• When inserting a card or connecting a cable to your device, make sure that the card is inserted or the cable is connected to the proper side.

• Do not remove a card while the device is transferring or accessing information, as this could result in loss of data and/or damage to the card or device.

• Protect cards from strong shocks, static electricity, and electrical noise from other devices.

• Do not touch gold-coloured contacts or terminals with your fingers or metal objects. If dirty, wipe the card with a soft cloth.

• Inserting a card or connecting a cable by force or improperly may result in damage to the multipurpose jack or other parts of the device.

Ensure access to emergency services

Emergency calls from your device may not be possible in some areas or circumstances.

Before travelling in remote or undeveloped areas, plan an alternative method of contacting emergency services personnel.

Protect your personal data and prevent leakage or misuse of sensitive information

• While using your device, be sure to back up important data. Samsung is not responsible for the loss of any data.

• When disposing of your device, back up all data and then reset your device to prevent misuse of your personal information.

• Carefully read the permissions screen when downloading applications. Be particularly cautious with applications that have access to many functions or to a significant amount of your personal information.

• Check your accounts regularly for unapproved or suspicious use. If you find any sign of misuse of your personal information, contact your service provider to delete or change your account information.

• In the event your device is lost or stolen, change the passwords on your accounts to protect your personal information.

• Avoid using applications from unknown sources and lock your device with a pattern, password, or PIN.

Do not distribute copyright-protected material

Do not distribute copyright-protected material without the permission of the content owners. Doing this may violate copyright laws. The manufacturer is not liable for any legal issues caused by the user’s illegal use of copyrighted material.

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Malware and viruses

To protect your device from malware and viruses, follow these usage tips. Failure to do so may result in damages or loss of data that may not be covered by the warranty service

• Do not download unknown applications.

• Do not visit untrusted websites.

• Delete suspicious messages or email from unknown senders.

• Set a password and change it regularly.

• Deactivate wireless features, such as Bluetooth, when not in use.

• If the device behaves abnormally, run an antivirus program to check for infection.

• Run an antivirus program on your device before you launch newly-downloaded applications and files.

• Install antivirus programs on your computer and run them regularly to check for infection.

• Do not edit registry settings or modify the device’s operating system.

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Acknowledging Special Precautions and ISED (Innovation, Science and Economic Development Canada) Notice

Cautions

Any changes or modifications to your device not expressly approved in this document could void your warranty for this equipment, and void your authority to operate this equipment.

Only use approved batteries, antennas, and chargers. The use of any unauthorized accessories may be dangerous and void the phone warranty if they cause damage or a defect to the device.

Although your device is quite sturdy, it is a complex piece of equipment and can be broken.

Avoid dropping, hitting, bending, or sitting on it.

Information to User

This equipment has been tested and found to comply with the limits of a Class B digital device. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation; if this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient/relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

Warning : At very high volumes, prolonged listening to a headset can damage your hearing.

Specific Absorption Rates (SAR) for Wireless Devices

The SAR is a value that corresponds to the relative amount of RF energy absorbed by the user of a wireless device.

The SAR value of a device is the result of an extensive testing, measuring and calculation process. It does not represent how much RF the device emits. All devices are tested at their highest value in strict laboratory settings. But when in operation, the SAR of a device can be substantially less than the level reported to ISED. This is because of a variety of factors including its proximity to a base station antenna, design and other factors. What is important

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to remember is that each device meets strict federal guidelines. Variations in SARs do not represent a variation in safety.

All devices must meet the federal standard, which incorporates a substantial margin of safety.

As stated above, variations in SAR values between different model devices do not mean variations in safety. SAR values at or below the federal standard of 1.6 W/kg are considered safe for use by the public.

This device has been tested and meets RF exposure guidelines when used with an accessory that contains no metal and that positions the mobile device 15mm from the body.

Correct disposal of this product

(Waste Electrical & Electronic Equipment)

This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g., charger, headset, USB cable) should not be disposed of with other household waste.

To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources.

Household users should contact either the retailer where they purchased this product, or their local government office, for details of where and how they can take these items for environmentally safe recycling.

Business users should contact their supplier and check the terms and conditions of the purchase contract. This product and its electronic accessories should not be mixed with other commercial wastes for disposal.

This product is RoHS compliant.

Correct disposal of batteries in this product

This marking on the battery, manual or packaging indicates that the batteries in this product should not be disposed of with other household waste at the end of their working life. Where marked, the chemical symbols Hg, Cd or Pb indicate that the battery contains mercury, cadmium or lead above the reference levels in

EC Directive 2006/66.

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Disclaimer

Some content and services accessible through this device belong to third parties and are protected by copyright, patent, trademark and/or other intellectual property laws. Such content and services are provided solely for your personal non-commercial use. You may not use any content or services in a manner that has not been authorized by the content owner or service provider. Without limiting the foregoing, unless expressly authorized by the applicable content owner or service provider, you may not modify, copy, republish, upload, post, transmit, translate, sell, create derivative works, exploit, or distribute in any manner or medium any content or services displayed through this device.

“THIRD PARTY CONTENT AND SERVICES ARE PROVIDED “AS IS.” SAMSUNG DOES NOT

WARRANT CONTENT OR SERVICES SO PROVIDED, EITHER EXPRESSLY OR IMPLIED, FOR ANY

PURPOSE. SAMSUNG EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES, INCLUDING BUT NOT

LIMITED TO, WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

SAMSUNG DOES NOT GUARANTEE THE ACCURACY, VALIDITY, TIMELINESS, LEGALITY, OR

COMPLETENESS OF ANY CONTENT OR SERVICE MADE AVAILABLE THROUGH THIS DEVICE

AND UNDER NO CIRCUMSTANCES, INCLUDING NEGLIGENCE, SHALL SAMSUNG BE LIABLE,

WHETHER IN CONTRACT OR TORT, FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR

CONSEQUENTIAL DAMAGES, ATTORNEY FEES, EXPENSES, OR ANY OTHER DAMAGES ARISING

OUT OF, OR IN CONNECTION WITH, ANY INFORMATION CONTAINED IN, OR AS A RESULT OF

THE USE OF ANY CONTENT OR SERVICE BY YOU OR ANY THIRD PARTY, EVEN IF ADVISED OF

THE POSSIBILITY OF SUCH DAMAGES.”

Third party services may be terminated or interrupted at any time, and Samsung makes no representation or warranty that any content or service will remain available for any period of time. Content and services are transmitted by third parties by means of networks and transmission facilities over which Samsung has no control. Without limiting the generality of this disclaimer, Samsung expressly disclaims any responsibility or liability for any interruption or suspension of any content or service made available through this device.

Samsung is neither responsible nor liable for customer service related to the content and services. Any question or request for service relating to the content or services should be made directly to the respective content and service providers.

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Copyright

Copyright © 2019 Samsung Electronics

This manual is protected under international copyright laws.

No part of this manual may be reproduced, distributed, translated, or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or storing in any information storage and retrieval system, without the prior written permission of

Samsung Electronics.

Trademarks

• SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics.

• Bluetooth ® is a registered trademark of Bluetooth SIG, Inc. worldwide.

• Wi-Fi ® , Wi-Fi Protected Setup ™ , Wi-Fi Direct ™ , Wi-Fi CERTIFIED ™ , and the Wi-Fi logo are registered trademarks of the Wi-Fi Alliance.

• Manufactured under license from Dolby Laboratories. Dolby, Dolby Atmos, and the double-D symbol are trademarks of Dolby Laboratories.

• All other trademarks and copyrights are the property of their respective owners.

IC Notice

This Class B digital apparatus complies with Canadian ICES-003.

This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions:

(1) this device may not cause interference, and

(2) this device must accept any interference, including interference that may cause undesired operation of the device.

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Key Features

  • 16.3 cm (6.4") 3040 x 1440 pixels OLED Corning Glass
  • Qualcomm Snapdragon 855 2.8 GHz
  • 12 GB 1.02 TB MicroSD (TransFlash) 512 GB
  • 4G Single SIM NanoSIM
  • 802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac), Wi-Fi 6 (802.11ax) Bluetooth 5.0 Near Field Communication (NFC)
  • Triple camera 16 MP 12 MP 12 MP
  • 4100 mAh Wireless charging
  • Android 9.0

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