Installation Manual

Showerhead and Hand Shower

Copyright ShopRangeHoods.com© 2016

Office: +1 (626) 321-9834

Email: [email protected]

Distributed by ShopRangeHoods.com

Manufactured by AKDY

FOR RESIDENTIAL USE ONLY IN US & CA

WARRANTY VOID OUTSIDE US & CA

Revised 10/16

General Installation Instructions

The instructions given are for our general installation guide for all showerheads and/or hand shower combos. To begin installation, pliers and a soft cloth are required.

Apply the included Teflon tape by wrapping it around the shower arm threads a few times.

Insert a rubber washer into the showerhead.

Position the showerhead over the shower arm outlet.

Next, hand tighten the showerhead to the shower arm.

After, wrap a soft cloth over the connection.

With the cloth fully covering the connection, use pliers to further tighten. Be careful not to mar the surface of the shower head with the pliers.

If you purchased a showerhead your installation is complete. For hand showers and combos, please see the next step.

To attach the hose, begin by inserting a rubber washer into one end.

General Installation Instructions

Insert another rubber washer into the other end of the hose.

Tighten one end to the showerhead using pliers and a soft cloth.

Lastly, attach the shower wand to the hose and tighten until snug.

Your installation is now complete.

NOTE: If your showerhead droops, disassemble the showerhead portion and flip the orientation of the rubber washer.

Use and Care Guide

Showerheads and/or Hand Shower Combos

Water spots may show. A mild household cleaner will remove them.

ABS plastics can be cleaned with a mild cleaner.

Note: Avoid abrasive cleaners or harsh scrubbing pads (acetone, Ajax, Comet, or other solvents).

Showerhead and Nozzles

Both the showerhead and body jets use non-clogging rubber nozzles that can remove calcium deposits just by rubbing your finger along them. If clog remains, please use CLR or other hard water cleaner.

Note: Avoid abrasive cleaners or harsh scrubbing pads (acetone, Ajax, Comet, or other solvents).

RETURNS & WARRANTY RETURNS, DAMAGES, MISSING PARTS

We thank you for your purchase. If you are not satisfied with your purchase or have an issue with our product, please kindly let us know. Our full returns policy is outlined below. Carefully read over our terms before contacting us. If you have questions, our customer service team can be reached at: +1 (626) 321-9834 or [email protected].

Ground Shipments – Range Hoods, Shower

Heads/Wands, Sinks, Tub Fillers

We accept all returns within 30 days with return shipping to be paid by the customer if the item was:

For 1-3 years from the date of purchase, when this major appliance is operated and maintained according to instructions attached to or furnished with the product, ShopRangeHoods.com will pay for Factory Specified Parts. This limited warranty is valid only in the United States or Canada and applies only when the major appliance is used in the country in which it was purchased.

Outside the United States and Canada, this limited warranty is null and void Proof of original purchase date is required to obtain service under this limited warranty.

 deemed unsuitable

 the wrong size

 purchased but not used

 an accidental purchase

 buyer’s remorse

Resolution Process for Damages or Missing

Items (Ground Shipments)

1a. Customer provides images of damage (mandatory)

DISCLAIMER OF IMPLIED WARRANTIES: LIMI-

TATION OF REMEDIES

1b. Customer notifies us (ShopRangeHoods.com) for missing parts or items

CUSTOMER'S SOLE AND EXCLUSIVE REMEDY UNDER THIS

LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PRO-

VIDED HEREIN. IMPLIED WARRANTIES, INCLUDING WAR-

RANTIES OF MERCHANTABILITY OR FITNESS FOR A PAR-

TICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE

SHORTEST PERIOD ALLOWED BY LAW. SHOPRANGE-

HOODS.COM SHALL NOT BE LIABLE FOR INCIDENTAL OR

CONSEQUENTIAL DAMAGES. SOME STATES AND PROVINC-

ES DO NOT ALLOW THE EXCLU-SION OR LIMITATION OF

INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR LIMITA-

TIONS ON THE DURATION OF IMPLIED WARRANTIES OF

MERCHANTABILITY OR FITNESS, SO THESE EXCLUSIONS

OR LIMITATIONS MAY NOT APPLY TO YOU. THIS WARRAN-

TY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY

ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO

STATE OR PROVINCE TO PROVINCE.

2a. We send a replacement unit (discretionary)

2b. We send replacement parts

3. Customer is provided a new tracking number for the replacement or parts shipped via Ground shipping or Parcel

Freight Shipments – Bathtubs, Oversized Range

Hoods

All bathtubs will ship via freight. Due to the large size and weight, please allow approximately 2 weeks for the item to arrive. If you have received a freight shipment, please kindly:

 inspect for damages (ex: cracks, chips, etc.)

 inspect for missing parts or items part of a bundle

MANUFACTURER’S WARRANTY

Resolution Process for Damages or Missing

Items (Freight Shipments)

ShopRangeHoods.com provides a 3-year limited parts warranty for all range hoods, and a 1-year limited parts warranty for all bathtubs, tub fillers, kitchen sinks, kitchen sinks, shower heads, shower wands, and shower panels. Under this warranty, you (the customer), is entitled to replacement parts at no cost to repair and restore functionality if any part of the product were to fail. No labor is provided. Certain consumables that are not covered under this warranty include:

1a. Customer provides images of damage (mandatory)

1b. Customer notifies us (ShopRangeHoods.com) for missing parts or items

2a. We send a replacement unit (discretionary)

2b. We send replacement parts

3. Customer is provided a new tracking number via our 3 rd

LTL carrier for the replacement or parts party

 Lights (halogen and LEDs)

 Carbon Filters

 Mesh or Baffle Filters

 Ducting

The above parts are guaranteed to last one year beginning from the date of purchase. If they fail prematurely or are defective within 1 year of purchase, ShopRangeHoods.com will replace them at no charge.

If a main unit or complete replacement has to be sent,

ShopRangeHoods.com will require that the customer pay for shipping. Shipping for parts are free under the warranty period.

If the customer contacts us after the 30-day window for a return,

ShopRangeHoods.com will require a 15-40% restocking fee to be applied to the return depending on the condition of the item and the number of days passed the standard 30-day window.

If shipping damage is noticeable upon arrival, please immediately reject the package, take pictures of the damages, and contact customer support for assistance.

If the item is delivered and arrived damaged, we will either send a replacement and take back the damaged item, or send parts to repair the item depending on the severity of the damage. A full replacement will be issued only under our discretion. Under certain authorized venders who carry our products, shipping damages that require a full replacement will require contacting the seller and not ShopRangeHoods.com .

All shipping damages must be reported within 30 days of delivery.

Missing or lost items must be reported within 7 days of delivery.

The customer must also notify the local authorities to obtain a police report if the tracking information shows the item as being delivered, but not received. A replacement part or unit will be shipped out only if these rules are met. After the 30-day window for damaged items or 7 days for lost and missing packages,

ShopRangeHoods.com reserves the right to not ship replacement parts or complete units. No exceptions will be made and we will not be held responsible.

WARRANTY EXCLUSIONS

The included warranty is null/void and does not cover the following conditions:

1. Service calls to correct the installation of your major appliance, to instruct you on how to use your major appliance, to replace or repair house fuses, or to correct house wiring or plumbing.

2. Service calls to repair or replace appliance light bulbs, air filters or water filters. Consumable parts are excluded from warranty coverage.

3. Repairs when your major appliance is used for other than normal, single-family household use or when it is used in a manner that is contrary to published user or operator instructions and/or installation instructions.

4. Damage resulting from accident, alteration, misuse, abuse, fire, flood, acts of God, improper installation, installation not in accordance with electrical or plumbing codes, or use of consumables or cleaning products not approved by us.

5. Cosmetic damage, including scratches, dents, chips or other damage to the finish of your major appliance, unless such damage results from defects in materials or workmanship and is reported to us within 30 days from the date of purchase.

6. Any food loss due to refrigerator or freezer product failures.

7. Costs associated with the removal from your home of your major appliance for repairs. This major appliance is designed to be repaired in the home and only in-home service is covered by this warranty.

8. Repairs to parts or systems resulting from unauthorized modifications made to the appliance.

9. The removal and reinstallation of your major appliance if it is installed in an inaccessible location or is not installed in accordance with published installation instructions.

10. Major appliances with original model/serial numbers that have been removed, altered or cannot be easily determined.

This warranty is void if the factory applied serial number has been altered or removed from your major appliance. The cost of repair or replacement under these excluded circumstances shall be borne by the customer.