Champion power equipment 12003 Owner's Manual
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19 Pages
Champion Power Equipment 12003 is a powerful winch with a 2000 lb (907 kg) load capacity, perfect for pulling yourself out of tough spots or helping others in need. Its 1.0 HP motor and planetary gear system deliver reliable power, while the roller fairlead and 5/32 in. x 49 ft galvanized aircraft cable ensure durability and strength. The free spooling clutch allows for easy cable payout, and the automatic braking system provides safety and control.
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OWNER’S MANUAL
2000 lb. Winch
ATV/UTV Winch Kit
SAVE THESE INSTRUCTIONS
Important Safety Instructions are included in this manual.
MADE IN CHINA
REV 12003-20180822
MODEL NUMBER 12003
12039 Smith Ave.
Santa Fe Springs CA 90670
USA / 1-877-338-0999 www.championpowerequipment.com
Have questions or need assistance?
Do not return this product to the store!
WE ARE HERE TO HELP!
Visit our website: www.championpowerequipment.com
for more info:
• Product Info & Updates
• Frequently Asked
Questions
• Tech Bulletins
• Product Registration
– or –
Call our Customer Care Team Toll-Free at:
1-877-338-0999
Parts Ordering:
Mon – Fri 8:30 AM – 5:00 PM (PST/PDT)
Toll Free: 1-877-338-0999
WARNING: Cancer and Reproductive Harm – www.P65Warnings.ca.gov
*We are always working to improve our products. Therefore, the enclosed product may differ slightly from the image on the cover.
12003
2000 lb. Winch
ATV/UTV Winch Kit
TABLE OF CONTENTS
Introduction . . . . . . . . . . . . . . . . . . . .
1
Introduction . . . . . . . . . . . . . . . . . .
1
Manual Conventions . . . . . . . . . . . . . . .
2
Safety Rules . . . . . . . . . . . . . . . . . . .
3
Controls and Features . . . . . . . . . . . . . .
5
Winch . . . . . . . . . . . . . . . . . . . . .
5
Assembly . . . . . . . . . . . . . . . . . . . . .
6
Assembling the Winch . . . . . . . . . . . .
6
Mounting the Remote Control . . . . . . . .
6
Winch Wiring . . . . . . . . . . . . . . . . .
7
Wiring Diagram . . . . . . . . . . . . . . . .
8
Operation . . . . . . . . . . . . . . . . . . . . .
9
General Tips for Safe Operation . . . . . . .
9
Self Recovery . . . . . . . . . . . . . . . . .
9
Winching Techniques A-Z . . . . . . . . .
10
Maintenance . . . . . . . . . . . . . . . . . .
11
Lubrication . . . . . . . . . . . . . . . . .
11
Cable Assembly Replacement . . . . . . .
11
Specifications . . . . . . . . . . . . . . . . . .
12
Performance Specifications . . . . . . . .
12
Parts Diagram . . . . . . . . . . . . . . .
13
Parts List . . . . . . . . . . . . . . . . . .
14
Troubleshooting . . . . . . . . . . . . . . . . .
15
1
ENGLISH 12003
INTRODUCTION
Introduction
Congratulations on your purchase of a Champion Power Equipment product. Champion Power
Equipment and Champion Engine Technology designs, builds, and supports all of our products to strict specifications and guidelines. With proper product knowledge, safe use, and regular maintenance, this product should bring years of satisfying service.
Every effort has been made to ensure the accuracy and completeness of the information in this manual, and we reserve the right to change, alter and/or improve the product and this document at any time without prior notice.
Since CPE/CET highly value how our products are designed, manufactured, operated and are serviced, and also highly value your safety and the safety of others, we would like you to take the time to review this product manual and other product materials thoroughly and be fully aware and knowledgeable of the assembly, operation, dangers and maintenance of the product before use. Fully familiarize yourself, and make sure others who plan on operating the product fully familiarize themselves too, with the proper safety and operation procedures before each use. Please always exercise common sense and always error on the side of caution when operating the product to ensure no accidents, property damage, or injury occurs. We want you to continue to use and be satisfied with your CPE/CET product for years to come.
Record the model and serial numbers as well as date and place of purchase for future reference. Have this information available when ordering parts and when making technical or warranty inquiries.
Champion Power Equipment Support
1-877-338-0999
Model Number
12003
Serial Number
Date of Purchase
Purchase Location
12003 ENGLISH
MANUAL CONVENTIONS
This manual uses the following symbols to help differentiate between different kinds of information.
The safety symbol is used with a key word to alert you to potential hazards in operating and owning power equipment.
Follow all safety messages to avoid or reduce the risk of serious injury or death.
DANGER
DANGER indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury.
CAUTION
CAUTION used without the safety alert symbol indicates a potentially hazardous situation which, if not avoided, may result in property damage.
WARNING
WARNING indicates a potentially hazardous situation which, if not avoided, could result in death or serious injury.
NOTE
If you have questions regarding your winch, we can help. Please call our help line at
1-877-338-0999
CAUTION
CAUTION indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injury.
2
3
ENGLISH 12003
SAFETY RULES
WARNING
Read this manual thoroughly before operating your winch. Failure to follow instructions could result in serious injury or death.
WARNING
Do not exceed the rated capacity.
DANGER
Do not use this winch for lifting or moving people or animals.
DANGER
Keep yourself and others a safe distance to the side of the cable when under tension.
DANGER
Never step over a cable or near a cable under load.
WARNING
The wire rope may break before the motor stalls. For heavy loads at or near rated capacity, use a pulley block/snatch block to reduce the load on the wire rope.
WARNING
Do not move the vehicle to pull a load
(towing) on the winch cable. This could result in cable breakage.
WARNING
Pull only on areas of the vehicle as specified by the vehicle manufacturer.
WARNING
Do not use the winch to secure or hold a vehicle for a long period of time. Do not use the winch to secure a vehicle for transport.
WARNING
Disconnect the remote control and battery leads when not in use.
WARNING
Avoid “shock loads” by using the control switch intermittently to take up the slack in the wire rope. “Shock loads” can far exceed the rate capacity for the wire rope and drum.
Do not accelerate your vehicle while winching.
Loss of traction can cause a shock load on the cable.
WARNING
Batteries contain acid and produce explosive gases.
Keep sparks, flames and cigarettes away from batteries at all times. Wear safety glasses and protect the eyes at all times. Do not lean over the batteries during operation.
12003 ENGLISH
SAFETY RULES
WARNING
When re-spooling the cable, ensure that the cable spools in the under-wind position with the cable entering the drum from the bottom, not the top.
To re-spool correctly, and while wearing gloves, keep a slight load on the cable while pushing the remote button to draw in the cable. Walk toward the winch not allowing the cable to slide through your hands. Do not let your hands get within 12 in. of the winch while re-spooling. Turn off the winch and repeat the procedure until a few feet of cable are left. Disconnect the remote control and finish spooling by rotating the drum by hand with the clutch disengaged. Keep hands clear of the fairlead and drum while the winch is under power.
WARNING
Do not use as a hoist. Do not use for overhead lifting.
CAUTION
Use gloves to protect hands when handling the cable. Never let the cable slide through your hands.
CAUTION
Do not wrap the cable around any object and hook it back onto itself.
CAUTION
Apply blocks to the wheels of the vehicle when on an incline.
CAUTION
Duration of winching pulls should be kept as short as possible.
If the motor becomes uncomfortably hot to the touch, stop winching immediately and let it cool down for a few minutes. Do not pull for more than one minute at or near the rated load.
CAUTION
If the motor stalls, do not maintain power to the winch.
Electric winches are designed and made for intermittent use and should not be used in constant duty applications.
CAUTION
Never release the free-spool clutch when there is a load on the winch.
CAUTION
Use hook strap when handling the hook for spooling or unspooling the wire rope.
4
ENGLISH 12003
CONTROLS AND FEATURES
Read this owner’s manual before operating your winch. Familiarize yourself with the location and function of the controls and features. Save this manual for future reference.
Winch
3
4
5 6
2
5
7
1
8 11
9
10
(1) Remote Control – Rocker switch with handlebar mount for powering the rope in or out of your winch drum.
(2) Motor – 1.0 HP 12V DC motor provides power to the planetary gear mechanism.
(3) Planetary Gear System – The reduction gears convert the winch motor power into extreme pulling forces. This system allows high torque while maintaining compact size and light weight.
(4) Braking System – Braking action is automatically applied to the winch drum when the winch motor is stopped and there is a load on the wire rope.
(5) Winch Drum – The winch drum is the cylinder on which the wire rope is stored.
It can feed or wind the rope depending on the remote winch switch.
(6) Free spooling Clutch – The clutch allows the operator to manually disengage “Out” the spooling drum from the gear train, free spool. Engaging the clutch “In” locks the winch into the gear system.
(7) Roller Fairlead – When using the winch at an angle the roller fairlead acts to guide the wire rope onto the drum and minimizes damage to the wire rope from abrasion on the winch mount or bumper.
(8) Wire Rope – 5/32 in. x 49 ft. galvanized aircraft cable designed specifically for load capacity of 2000 lb.(907 kg.).
(9) Clevis Hook – Provides a means for connecting the looped ends of cables to an anchor.
(10) Strap – Used to assist cable feed.
(11) Mount Assembly – Flatbed mounting channel.
12003 ENGLISH
ASSEMBLY
Assembling the Winch
This CPE 2000 lb. (907 kg.) winch is designed with a bolt pattern that is standard in this class of winch. Many winch mounting kits are available that utilize this bolt pattern for the most popular
UTVs and ATVs. If you cannot find a kit locally, contact CPE and we will provide you with the name of a dealer.
Assembling the Winch Cont’d.
CAUTION
If utilizing a mounting plate, ensure that the three major sections (motor, drum and gear housing) are properly aligned. Proper alignment of the winch will allow for even distribution of the full rated load.
CAUTION
Mounting bolts must be SAE grade 5 or better and torque to 34 ft. lbs.
NOTE
The type of vehicle to which the winch and mounting channel will be applied, will dictate the type of mounting kit that should be used
(Speed Mount™ Hitch Adapter, Standard
Mounting Channel, or Specialty Mounting Kit).
1. Insert M8x20 bolts through the mounting channel holes and attach the roller fairlead to the mounting channel with the M8 lock washers and M8 nuts provided.
2. Turn the winch upside down. Place the mounting channel on the winch, making sure the winch is centered in the middle of it.
3. Thread the M8x35 bolts through the M8 flat and lockers washers, and then thread through the mounting channel. Tighten the bolts. DO
NOT over tighten.
4. Turn winch right side up. Disengage the clutch by moving the Cam Ring to the “Out” position. Release the wire rope and pull through the roller fairlead.
5. Attach the clevis hook to the cable, and then hand strap to the clevis hook.
Mounting the Remote control
1. The remote control is usually installed on the left handlebar.
2. Use a piece of electrical tape around the handlebar to help prevent rotation of the mount on the handlebar. Do NOT tighten over any hoses or cables.
3. Once the remote control is mounted you can route the wires back to the battery and winch.
4. Make sure the handlebars have full range of motion and then secure the remote control’s cable.
6
7
ENGLISH 12003
ASSEMBLY
Winch Wiring
CAUTION
Never route electrical cables across any sharp edges, through or near moving parts, or near parts that become hot.
1. Mount the winch to your vehicle.
2. FOR WINCH TO FULLY FUNCTION CONNECT
ALL LEADS CORRECTLY.
3. Connect the battery leads: Connect the red
(+) lead to the positive (+) terminal of the vehicle’s 12 volt battery. Connect the black
(–) lead to the negative (–) terminal of the vehicle’s 12 volt battery. (see wiring diagram)
4. Connect the winch leads: Connect red (+) lead of the winch connection cables to the positive (+) terminal of the winch motor.
Connect the black (–) lead of the winch connection cables to the negative (–) terminal of the winch motor. (see wiring diagram)
5. Check for proper drum rotation. Pull and turn the clutch knob to the “out” position
(Free spooling). Pull out some cable from the drum, and then turn the clutch knob to the
“In” position to engage the gears. Press the cable out button on the handlebar switch. If the drum is turning and releasing more cable then your connections are accurate. If the drum is turning and collecting more cable then reverse the leads on the motor. Repeat and check rotation.
CAUTION
Battery cables should not be drawn taut.
Leave some slack for cable movement.
Winch Wiring Cont’d.
With some applications the motor leads may need to be rotated to avoid interference with other components.
Leads default position.
Leads rotated 90º
12003 ENGLISH
Wiring Diagram
Red
Black
Negative (–)
ASSEMBLY
Positive (+)
Black Negative (–) Positive (+)
Remote
Control
Red
8
ENGLISH 12003
OPERATION
9
General Tips for Safe Operation
Your 12003 winch is rated at a 2000 lb. capacity in first layer (max) when spooling the first rope layer on the drum. Overloads can damage the winch, motor and/or wire rope. For loads over
1,000 lb. (454 kg.) we recommend the use of the pulley block/snatch block to double the wire rope line. This will aid in two ways:
(a) reduce the number or rope layers on the drum, as well as,
(b) reduce the load on the wire rope by as much as 50%.
When doubling the line back to the vehicle, attach to the tow hook, frame or other load bearing part. The vehicle engine should be kept running during operation of the winch to minimize battery drain and maximize power and speed of the winch.
If the winch is used for a considerable time with the engine off the battery may be drained and too weak to restart the engine.
Get to know your winch before you actually need to use it. We recommend that you set up a few test runs to familiarize yourself with rigging techniques, the sounds your winch makes under various loads, the way the cable spools on the drum, etc.
Inspect the wire rope and equipment before each use. A frayed or damaged rope shall be replaced immediately. Use only manufacturer’s identical replacement rope with the exact specifications.
Inspect the winch installation and bolts to ensure that all bolts are tight before each operation. Store the remote control inside your vehicle in a place that it will not be damaged.
Any winch that appears to be damaged in any way, is found to be worn, or operates abnormally MUST
BE REMOVED FROM SERVICE UNTIL REPAIRED.
It is recommended that the necessary repairs be made by a manufacturer’s authorized repair facility.
Pull only on areas of the vehicle as specified by the vehicle manufacturer. Only attachments and/ or adapters supplied by the manufacturer are to be used.
Self Recovery
Locate a suitable anchor such as a strong tree trunk or boulder. Always use a sling as an anchor point.
A roller fairlead (not included) will help guide the wire rope and to reduce binding on short side pulls. Do not winch from an acute angle as the wire rope will pile up on one side of the drum causing damage to wire rope and the winch.
RIGHT
Short pulls from an angle can be used to straighten the vehicle. Long pulls should be done with the wire rope at a 90° angle to the winch/vehicle.
When pulling a heavy load, place a blanket or jacket over the wire rope five or six feet from the hook.
In the event of a broken cable it will dampen the snap back. For additional protection open the hood of the vehicle. For pulls over 1,000 lb. (454 kg.), we recommend the use of the snatch block/ pulley block to double line the wire rope.
SINGLE LINE
WRONG
DOUBLE LINE
This reduces the load on the winch and the strain on the rope by approximately 50%.
12003 ENGLISH
OPERATION
Winching Techniques A-Z
(a) Take time to assess your situation and plan your pull.
(b) Put on gloves to protect your hands.
(c) Disengage the clutch to allow free- spooling and also save battery power.
(d) Attach the hook strap to the clevis hook.
(e) Pull out the wire rope to your desired anchor point using the hook strap.
(f) Secure the clevis hook to the anchor point:
Sling, chain or snatch block. Do not attach the hook back onto the wire rope.
(g) Engage the clutch.
(h) Connect the remote control to the winch. If you are going to control the winch from inside your vehicle then pass the remote through an open window to avoid the wires being pinched in the door.
(i) Start your engine to ensure power is being replenished to the battery.
(j) Power in the wire rope guiding the wire under tension to draw up the slack in the wire. Once the wire is under tension, stand clear. Never step over the wire rope.
(k) Double check your anchors and make sure all connections are secure.
(l) Inspect the wire rope. Make sure there are at least 5 wraps of wire rope around the winch drum.
(m) Drape a blanket or jacket over the wire rope approximately 5 to 6 feet from the hook.
Open the hood for added protection.
(n) Clear the area. Make sure all spectators stand clear and that no one is directly in front or behind the vehicle or anchor point.
(o) Begin winching. Be sure that the wire rope is winding evenly and tightly around the drum. The vehicle that is being winched can be slowly driven to add assistance to the winching process. Avoid shock loads; keep the wire rope under tension.
Winching Techniques A-Z Cont’d.
(p) The vehicle to be winched should be placed in neutral and the emergency brake released.
Only release the brake pedal when under full tension. Avoid shock loads to the winch. This can damage the winch, rope and vehicle.
(q) The winch is meant for intermittent use.
Under full load with a single line rig do not power in for more than a minute without letting the motor cool down for a few minutes and then resume the winching operation.
(r) The winching operation is complete once the vehicle is on stable ground and is able to drive under its own power.
(s) Secure the vehicle. Be sure to set the brakes and place the vehicle in park.
(t) Release the tension on the wire rope. The winch is not meant to hold the vehicle for long periods of time.
(u) Disconnect the wire rope from the anchor.
(v) Rewind the wire rope. Make sure that any wire already on the drum has spooled tightly and neatly. If not, draw out the wire and re-spool from the point where the rope is tight.
(w) Keep your hands clear of the winch drum and fairlead as the wire rope is being drawn in.
(x) Secure the hook and hook strap.
(y) Disconnect the remote control and store in a clean, dry place.
(z) Clean and inspect connections and mounting hardware for next winching operation.
10
11
ENGLISH 12003
MAINTENANCE
The owner/operator is responsible for all periodic maintenance.
WARNING
Never operate a damaged or defective winch.
WARNING
Improper maintenance will void your warranty.
Complete all scheduled maintenance in a timely manner. Correct any issue before operating the winch.
NOTE
For service or parts assistance, contact our help line at 1-877-338-0999
Lubrication
All moving parts within the Electric Winch having been Lubricated using high temperature lithium grease at the factory. No internal lubrication is required. Lubricate Cable Assembly periodically using a light penetrating oil.
Cable Assembly Replacement
It is recommended that any modifications be performed by a manufacturer’s authorized repair facility, and that only manufacturer-supplied parts be used.
1. Move the clutch to the “Out” position.
2. Extend Cable Assembly to its full length.
Note how the existing cable is connected to the inside of the drum.
3. Remove old Cable Assembly and attach new one.
4. Retract Cable Assembly onto drum being careful not to allow kinking.
12003 ENGLISH
SPECIFICATIONS
Performance Specifications
– Rated Pull . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2000 lb. (907 kg.)
– Gear Reduction Ratio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
153:1
– Motor . . . . . . . . . . . . . . . . . . . . . . . . . . .
Permanent Magnet 1.0 HP/0.8 kW (12V DC)
– Drum Size . . . . . . . . . . . . . . . . . . . . .
1.2 in. (D) x 2.9 in. (L) [31.5 mm (D) x 73 mm (L)]
– Cable . . . . . . . . . . . . . . . . . . . . . . . . . .
5/32 in. (D) x 49 ft. (L) [4 mm (D) x 15 m (L)]
– Gross Weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
18.8 lb. (8.5 kg)
– Net Weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
16.5 lb. (7.5 kg)
– Height . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4.3 in. (10.8 cm)
– Width . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.9 in. (10 cm)
– Length . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
11.4 in. (29 cm)
– Bolt Pattern . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.1 in. (8.0 cm)
Line Pull
Line Speed (12V DC)
Motor Current (12V DC)
Running Time
Cooling Time
Line Speed and Motor Current (First Layer)
LB
KG
FPM
0
0
10.5
500
227
9.2
1000
454
7.5
MPM
A
Minutes
Minutes
3.2
14
1
5
2.8
30
1
5
2.3
60
1
5
1500
680
5.9
1.8
90
1
5
2000
907
3.3
1.0
120
1
5
*If the motor becomes uncomfortably hot to the touch, stop winching immediately and let it cool down for 5 minutes.
Do not pull for more than one minute at or near the rated load.
**Electric winches are designed and made for intermittent use and should not be used in constant duty applications.
Line of Cable
Rated Line Pull LB
KG
Cable Capacity FT
M
Line Pull and Cable Capacity Per Layer
1 2 3 4
2000 1630 1380 1190
907
6.5
2.0
739
14
4.3
626
22
6.8
540
31
9.5
5
1050
476
41
12.5
6
940
426
49
15.0
12
13
ENGLISH 12003
SPECIFICATIONS
Parts Diagram
1
25
24
21
22
23
28
26
11
2
3
38
12
13
14
4
5
15
6
16
7
8
9
10
8
9
17
18
20
27
19
21
22
23
30 31
29
37
36 35 34 33 32
# Part Number
1 200100-N-BF
2 200200-N-BF
3 300025-N
4 300300-N
5 200029-N
6 200001-N
7 300002-BF
8 300003
9 300004
10 300005-N
11 300400-C
12 300006
13 300007-N
14 300008
15 300010-N
16 300012
17 300013-N-BF
18 300500-C
19 300016
20 300018
12003 ENGLISH
Description
Motor - Black Flat
Qty
1
Stationary Gear
Housing Assembly -
Black Flat
Support Ring
1
1
Gear Carrier Assembly 1
Rub Reduce Washers 1
T-Series Rotator Gear 1
Drum Support Plate -
Black Flat
1
Lock Washer Ø5
Hexagon Socket Head
Screw M5 × 12
4
4
Dum Support Bushing 1
Clutch Assembly
Spring
Drum Assembly
Screw M5 × 8
T-Series Bushing
Tie Bar
T-Series Base Plate -
Black Flat
T-Series F/W Knob
Assembly
Hexagon Socket
Countersunk Head
Screw M6 x 16
Hexagon Head Bolt
M8 x 35
1
1
1
1
1
2
1
1
2
2
# Part Number
21 300019
22 300020
23 300021
24 C20002
25 200700
26 410022
27 300023-BF
28 301000-BF
29 300024
30 200600A
31 300037-BF
32 400025
33 400026-BF
34 400024
35 400023
36 400022
37 201600
38 250083
Parts List
Description Qty
Flat Washer Ø8
Lock Washer Ø8
Lock Nut M8
1/4 in. Clevis Hook
Cable Assembly
Yellow Strap
Mounting Channel -
Black Flat
Roller Fairlead - Black
Flat
Hexagon Head Bolt
M8 × 20
1
1
2
Control Switch - Black 1
Control Switch
Mounting Plate - Black
Flat
1
2 Nut M5
Handlebar Switch
Clamp - Black Flat
Lock Washer Ø5
2
2
2 Flat Washer Ø5
Hexagon Socket Head
Screw M5 x 25
Switch Assembly
Cross Recess Pan Head
Screw M5 x 8
2
1
1
1
1
4
1
4
4
14
15
ENGLISH 12003
TROUBLESHOOTING
Problem Cause
Motor does not turn on Switch Assembly not connected properly
Solution
Insert Switch Assembly all the way into the connector.
Loose battery cable connections Tighten nuts on all cable connections.
Contactor malfunctioning Tap contactor to loosen contacts. Apply 12 volts to coil terminals directly. A clicking indicates proper activation.
Defective Switch Assembly Replace Switch Assembly.
Motor runs but Cable drum does not turn
Motor runs slowly or without normal power
Motor overheating
Motor runs in one direction only
Defective motor
Water has entered motor
Check for voltage at armature port with Switch pressed. If voltage is present, Replace motor.
Allow to drain and dry. Run in short bursts without load until completely dry.
Clutch (Cam Ring) not engaged Move Cam Ring to the "In" position. If problem persists, a qualified technician needs to check and repair.
Insufficient current or voltage The battery is weak, recharge. Run winch with vehicle motor running (Battery should have a strong charge)
Clean, Tighten, or replace.
Loose or corroded battery cable connections. winch running time too long Allow winch to cool down periodically.
Defective or stuck Contactor
Defective Switch Assembly
Tap Contactor to loosen contacts.
Repair or Replace contactor.
Replace Switch Assembly.
For further technical support:
Technical Service
Mon – Fri 8:30 AM – 5:00 PM (PST/PDT)
Toll Free: 1-877-338-0999 [email protected]
WARRANTY
CHAMPION POWER EQUIPMENT
2 YEAR LIMITED WARRANTY
Warranty Qualifications
To register your product for warranty and FREE lifetime call center technical support please visit: https://www.championpowerequipment.com/register
To complete registration you will need to include a copy of the purchase receipt as proof of original purchase. Proof of purchase is required for warranty service. Please register within ten (10) days from date of purchase.
Repair/Replacement Warranty
CPE warrants to the original purchaser that the mechanical and electrical components will be free of defects in material and workmanship for a period of two years (parts and labor) from the original date of purchase and 180 days (parts and labor) for commercial and industrial use.
Transportation charges on product submitted for repair or replacement under this warranty are the sole responsibility of the purchaser. This warranty only applies to the original purchaser and is not transferable.
Do Not Return The Unit To The Place Of
Purchase
Contact CPE’s Technical Service and CPE will troubleshoot any issue via phone or e-mail. If the problem is not corrected by this method, CPE will, at its option, authorize evaluation, repair or replacement of the defective part or component at a CPE Service Center. CPE will provide you with a case number for warranty service. Please keep it for future reference. Repairs or replacements without prior authorization, or at an unauthorized repair facility, will not be covered by this warranty.
Warranty Exclusions
This warranty does not cover the following repairs and equipment:
Normal Wear
Products with mechanical and electrical components need periodic parts and service to perform well. This warranty does not cover repair when normal use has exhausted the life of a part or the equipment as a whole.
Installation, Use and Maintenance
This warranty will not apply to parts and/or labor if the product is deemed to have been misused, neglected, involved in an accident, abused, loaded beyond the product’s limits, modified, installed improperly or connected incorrectly to any electrical component. Normal maintenance is not covered by this warranty and is not required to be performed at a facility or by a person authorized by CPE.
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Other Exclusions
This warranty excludes:
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Cosmetic defects such as paint, decals, etc.
Wear items such as winch cable, etc.
Accessory parts such as storage covers.
Failures due to acts of God and other force majeure events beyond the manufacturer’s control.
Problems caused by parts that are not original
Champion Power Equipment parts.
Limits of Implied Warranty and
Consequential Damage
Champion Power Equipment disclaims any obligation to cover any loss of time, use of this product, freight, or any incidental or consequential claim by anyone from using this product. THIS WARRANTY IS IN LIEU OF ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE.
A unit provided as an exchange will be subject to the warranty of the original unit. The length of the warranty governing the exchanged unit will remain calculated by reference to the purchase date of the original unit.
This warranty gives you certain legal rights which may change from state to state or province to province. Your state or province may also have other rights you may be entitled to that are not listed within this warranty.
Contact Information
Address
Champion Power Equipment, Inc.
Customer Service
12039 Smith Ave.
Santa Fe Springs, CA 90670 USA www.championpowerequipment.com
Customer Service
Mon – Fri 8:30 AM – 5:00 PM (PST/PDT)
Toll Free: 1-877-338-0999 [email protected]
Fax no.: 1-562-236-9429
Technical Service
Mon – Fri 8:30 AM – 5:00 PM (PST/PDT)
Toll Free: 1-877-338-0999 [email protected]
24/7 Tech Support: 1-562-204-1188
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