Brickhouse Security SNPC Vehicle GP User Guide
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www.BrickHouseSecurity.com
2
| Power
Disconnect the GPS tracker from the power source. Press and hold the Power button for 3 seconds to turn on the unit. The red power light will light up briefly to let you know the device has powered on.
Spark Nano 7
Quick Start Guide
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| Charging
Connect the included mini-USB to a power source and charge the Spark Nano 7 for at least 5 hours. The red power light will blink while the device is charging and turn solid once charging is complete.
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| Test Drive
Take the Spark Nano 7 for a 20-30 minute test drive so that it may establish a GPS connection.
During the drive, keep the unit on your front dashboard facing upwards towards the sky.
4
| Log In
Using a web browser visit brickhousesecurity.com/ gps-login OR open the BrickHouse TrackView App on your mobile device.
Check your email account for an email with the subject
“Important: Your Password for GPS Login” to find your login information.
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| View Tracking
Once you login you will be able to see the tracking reports from your test drive.
You are now ready to begin tracking!
Get the most out of your BrickHouse Security GPS tracker by customizing your account with
GeoFences and Alerts.
!
Don’t forget to activate your tracker! Visit activate.brickhousesecurity.com.
FAQ’s
Having trouble logging in, can’t find the email containing your username and password?
• On the GPS login page select “Forgot Password.”
• Enter the email address that you used when you placed your order and press
“Reset Password”.
Your email is also your username.
• Check your email. Follow the instructions to reset your password and login.
How do I track on a mobile device?
Download the BrickHouse Security TrackView app, available for iPhone and Android.
Just visit the App Store or Google Play Store to download the app for free.
When I log in I don’t see my device. Why?
Your device may not have established a GPS connection yet. If you already test drove with the unit and it is still not tracking:
• Take the device outside.
• Turn off the tracker. (Press and hold the power button for 3 seconds. You will see the red power light begin to flicker indicating the tracker will power off soon. Allow the device up to a minute to power down after the red indicator light turns on.)
• Wait 30 seconds and turn the tracker back on.
• Press the Panic button to request a location.
• Login to your account to see if the device has updated.
If the unit is still not showing on the map after these steps, please call or email our tech support team for further assistance.
Where on the vehicle can I place the Spark Nano 7?
For best signal place the Spark Nano 7 in any of the green areas indicated above.
Avoid placing the unit too far underneath the vehicle or inside the trunk/front hood of the car.
How do I update my billing information for service?
Just visit my.brickhousesecurity.com to set up an account or log in to your existing vaccount.
Here you can manage your payment method for your GPS service.
!
Don’t forget to activate your tracker! Visit activate.brickhousesecurity.com
The activation process may take up to 24 hours to be completed.
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Support Questions?
Email: [email protected]
For additional help and troubleshooting visit: help.brickhousesecurity.com
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