Whirlpool WMH54521JZ 2.1 cu. ft. Over the Range Microwave Manual

MICROWAVE OVEN
HOOD COMBINATION
USER INSTRUCTIONS
THANK YOU for purchasing this high-quality product. Register your microwave oven at www.whirlpool.com.
For future reference, please make a note of your product model and serial numbers. These can be found on the label located on the
microwave oven frame behind the top right side of the microwave oven door.
Model Number___________________________________________
Serial Number____________________________________________
Para una versión de estas instrucciones en español, visite www.whirlpool.com.
Deberá tener a mano el número de modelo y de serie, que están ubicados en el marco del horno, detrás del lado derecho superior
de la puerta del horno.
Table of Contents
MICROWAVE OVEN SAFETY.........................................................2
Electrical Requirements................................................................4
PARTS AND FEATURES.................................................................5
Feature Guide................................................................................5
Standby Mode...............................................................................8
Additional Features.......................................................................8
Options..........................................................................................9
Turntable........................................................................................9
Control Lock..................................................................................9
MICROWAVE OVEN USE..............................................................10
Food Characteristics...................................................................10
Cooking Guidelines.....................................................................10
Cookware and Dinnerware.........................................................11
Aluminum Foil and Metal............................................................11
Microwave Cooking Power.........................................................11
Doneness....................................................................................11
Sensor Cook...............................................................................11
Manual Cooking/Stage Cooking.................................................11
Add More Time............................................................................11
Reheat.........................................................................................12
Frozen Entrée..............................................................................12
Defrost.........................................................................................12
Soften/Melt..................................................................................12
Auto Cook...................................................................................13
Kids Menu...................................................................................13
Potato..........................................................................................13
Vegetable.....................................................................................13
Steam / Simmer..........................................................................14
Popcorn.......................................................................................14
Warm Hold..................................................................................14
MICROWAVE OVEN CARE...........................................................15
General Cleaning.........................................................................15
TROUBLESHOOTING...................................................................16
ACCESSORIES..............................................................................17
WARRANTY...................................................................................18
W11297795B
MICROWAVE OVEN SAFETY
IMPORTANT SAFETY INSTRUCTIONS
When using electrical appliances basic safety precautions should be followed, including the following:
WARNING: To reduce the risk of burns, electric shock, fire,
injury to persons, or exposure to excessive microwave energy:
■ Read all instructions before using the microwave oven.
■ Read and follow the specific “PRECAUTIONS TO AVOID
POSSIBLE EXPOSURE TO EXCESSIVE MICROWAVE
ENERGY” found in this section.
■ The microwave oven must be grounded. Connect only to
properly grounded outlet. See “GROUNDING INSTRUCTIONS”
found in this section and in the provided Installation Instructions.
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Install or locate the microwave oven only in
accordance with the provided Installation Instructions.
Some products such as whole eggs in the shell and
sealed containers - for example, closed glass jars are able to explode and should not be heated in the
microwave oven.
SAVE THESE INSTRUCTIONS
2
IMPORTANT SAFETY INSTRUCTIONS
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Use the microwave oven only for its intended use as
described in the manual. Do not use corrosive chemicals or
vapors in the microwave oven. This type of oven is
specifically designed to heat, cook, or dry food. It is not
designed for industrial or laboratory use.
As with any appliance, close supervision is necessary when
used by children.
Do not operate the microwave oven if it has a damaged cord
or plug, if it is not working properly, or if it has been damaged
or dropped.
The microwave oven should be serviced only by qualified
service personnel. Call an authorized service company for
examination, repair, or adjustment.
Do not cover or block any openings on the microwave oven.
Do not store this microwave oven outdoors. Do not use the
microwave oven near water - for example, near a kitchen
sink, in a wet basement, near a swimming pool, or similar
locations.
Do not immerse cord or plug in water.
Keep cord away from heated surfaces.
Do not let cord hang over edge of table or counter.
See door surface cleaning instructions in the “Microwave
Oven Care” section.
To reduce the risk of fire in the oven cavity:
– Do not overcook food. Carefully attend the microwave oven
when paper, plastic, or other combustible materials are
placed inside the oven to facilitate cooking.
– Remove wire twist-ties from paper or plastic bags before
placing bags in oven.
– If materials inside the oven ignite, keep oven door closed,
turn oven off, and disconnect the power cord, or shut off
power at the fuse or circuit breaker panel.
– Do not use the cavity for storage purposes. Do not leave
paper products, cooking utensils, or food in the cavity when
not in use.
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Liquids, such as water, coffee, or tea are able to be
overheated beyond the boiling point without appearing to
be boiling. Visible bubbling or boiling when the container
is removed from the microwave oven is not always
present. THIS COULD RESULT IN VERY HOT LIQUIDS
SUDDENLY BOILING OVER WHEN THE CONTAINER
IS DISTURBED OR A SPOON OR OTHER UTENSIL IS
INSERTED INTO THE LIQUID.
To reduce the risk of injury to persons:
– Do not overheat the liquid.
– Stir the liquid both before and halfway through heating it.
– Do not use straight-sided containers with narrow necks.
– After heating, allow the container to stand in the
microwave oven for a short time before removing the
container.
– Use extreme care when inserting a spoon or other
utensil into the container.
Do not mount over a sink.
Do not store anything directly on top of the microwave
oven when the microwave oven is in operation.
Clean Ventilating Hoods Frequently - Grease should not
be allowed to accumulate on hood or filter.
When flaming foods under the hood, turn the fan on.
Suitable for use above both gas and electric cooking
equipment.
Intended to be used above ranges with maximum width of
36" (91.44 cm).
Use care when cleaning the vent-hood filter. Corrosive
cleaning agents, such as lye-based oven cleaners, may
damage the filter.
SAVE THESE INSTRUCTIONS
PRECAUTIONS TO AVOID POSSIBLE EXPOSURE TO
EXCESSIVE MICROWAVE ENERGY
(a) Do not attempt to operate this oven with the door open
since open-door operation can result in harmful exposure
to microwave energy. It is important not to defeat or
tamper with the safety interlocks.
(b) Do not place any object between the oven front face and
the door or allow soil or cleaner residue to accumulate on
sealing surfaces.
(c) Do not operate the oven if it is damaged. It is particularly
important that the oven door close properly and that there
is no damage to the:
(1) Door (bent),
(2) Hinges and latches (broken or loosened),
(3) Door seals and sealing surfaces.
(d) The oven should not be adjusted or repaired by anyone
except properly qualified service personnel.
3
Electrical Requirements
WARNING
GROUNDING INSTRUCTIONS
■
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
Observe all governing codes and ordinances.
Required:
A 120 V, 60 Hz, AC-only, 15 or 20 A electrical supply with a
fuse or circuit breaker
Recommended:
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A time-delay fuse or time-delay circuit breaker
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A separate circuit serving only this microwave oven
4
For all cord connected appliances:
The microwave oven must be grounded. In the event of
an electrical short circuit, grounding reduces the risk of
electric shock by providing an escape wire for the electric
current. The microwave oven is equipped with a cord
having a grounding wire with a grounding plug. The plug
must be plugged into an outlet that is properly installed
and grounded.
WARNING: Improper use of the grounding plug can
result in a risk of electric shock. Consult a qualified
electrician or serviceman if the grounding instructions are
not completely understood, or if doubt exists as to whether
the microwave oven is properly grounded.
Do not use an extension cord. If the power supply cord is
too short, have a qualified electrician or serviceman install
an outlet near the microwave oven.
SAVE THESE INSTRUCTIONS
This device complies with Part 18 of the FCC Rules.
PARTS AND FEATURES
Feature Guide
This manual covers several models. Your model may have some or all of the items listed. Refer to this manual or the Product Help
section of our website at www.whirlpool.com for more detailed instructions.
WARNING
Food Poisoning Hazard
Do not let food sit in oven more than one hour before
or after cooking.
Doing so can result in food poisoning or sickness.
Keypad
Feature
Instructions
CLOCK/OPTIONS
Set the Clock
1.
2.
3.
4.
5.
CLOCK/OPTIONS
Reach Options
Menu
1. Touch CLOCK/OPTIONS.
2. Use the arrow keypads to scroll through options.
3. Touch SELECT to select desired option and follow the prompts.
Light
Turn On Light
Press the Light keypad to turn the light beneath the hood on or off.
Fan
Turn On Fan
Press the Fan keypad to turn the fan on or off. Press the Fan keypad repeatedly to change
from low to high.
TIMER
(SET/OFF)
Kitchen Timer
1.
2.
3.
4.
5.
6.
Start/Add 30 Sec
Start/Add 30 Sec Touching the Start/Add 30 Sec keypad when the microwave oven is off will start
30 seconds of cook time at 100% power. If cooking is interrupted by opening the door,
touching Start/Add 30 Sec after the door is closed again will resume the preset cycle.
Cancel
Microwave Oven The Cancel keypad stops any microwave oven function except for the clock, timer, and
Cancel
control lock.
The microwave oven will also turn off when the door is opened. When the door is opened,
the element(s) and fan will turn off, but the microwave oven light will remain on. Close the
door and touch the Start keypad to resume the preset cycle.
The microwave oven cooling fan may continue to operate even after a microwave oven
function has been canceled or completed, depending on the microwave oven temperature.
To set the clock, for example, set to the 2:25 PM.
Touch CLOCK/OPTIONS.
Use the number keypads to enter 2:25.
Touch SELECT.
Touch “2” to display PM.
Touch TIMER SET/OFF.
Touch the number keypads to set the length of time.
For example, to set 12 minutes length time, touch TIMER SET/OFF.
Use the number keypads to enter 12:00.
Touch START.
If the Cancel keypad is touched, the microwave oven will turn off; however, the timer
can only be turned off using the Timer Set/Off keypad.
5
Keypad
Feature
Instructions
Cancel
Activate Control
Lock
Activate to avoid unintended start. Touch and hold the Cancel keypad for about
3 seconds until two tones sound and the Padlock icon appears in the display. Repeat to
unlock control.
Left Arrow
Navigate Menu
Press the Left Arrow keypad to move through the menu.
Right Arrow
Navigate Menu
Press the Right Arrow keypad to move through the menu.
SELECT
Select Options
Touch SELECT to select options.
COOK TIME/POWER Manual Cooking
1. Touch COOK TIME/POWER and then number keypads to set a length of time to cook.
For example, to set the time to 2:30, touch COOK TIME/POWER, then use the number
keypads to enter 2:30.
2. Touch COOK TIME/POWER and enter cook power (e.g., press 8 for 80%).
3. Press START.
REHEAT
Automatic
Reheat
1. Touch REHEAT.
2. Touch REHEAT repeatedly to scroll through foods, or use the arrow keypads to select
food type from the Reheat Chart. For example, to select the Beverage setting, REHEAT
must be touched twice.
3. Touch number keypads to enter quantity.
4. Touch START.
When the stop time is reached, the microwave oven will shut off automatically, and end
tones will sound.
5. Touch the Cancel keypad or open the door to clear the display and/or stop reminder
tones.
DEFROST
Automatic
Defrost
1. Touch DEFROST.
2. Touch DEFROST repeatedly to scroll through foods, or use the arrow keypads to select
food from the Defrost Chart. For example, to select the Meat setting, Defrost must be
touched twice.
3. Touch number keypads to enter the weight. For example, to enter 1.5 lbs, use the
number keypads to enter 1.5.
4. Touch the Start keypad.
The display will count down the defrost time. For better results, a preset standing time
is included in the defrosting time. This may make the defrosting time seem longer than
expected.
When the stop time is reached, the microwave oven will shut off automatically, and end
tones will sound.
5. Touch the Cancel keypad or open the door to clear the display and/or stop reminder
tones.
SOFTEN/MELT
Soften
1. Touch SOFTEN/MELT.
2. Touch SOFTEN/MELT repeatedly to scroll through foods, or use the arrow keypads to
select food type from the Soften Chart. Touch SELECT to select the desired setting.
3. Touch number keypads to enter quantity (weight or sticks).
4. Touch the Start keypad.
The display will count down the soften time.
When the stop time is reached, the microwave oven will shut off automatically, and end
tones will sound.
5. Touch the Cancel keypad or open the door to clear the display and/or stop reminder
tones.
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Keypad
Feature
Instructions
SOFTEN/MELT
Melt
1. Touch SOFTEN/MELT.
2. Touch SOFTEN/MELT repeatedly to scroll through foods, or use the arrow keypads to
select food type from the Melt Chart. Touch SELECT to select the desired setting.
3. Touch number keypads to enter quantity.
4. Touch the Start keypad.
The display will count down the melt time.
When the stop time is reached, the microwave oven will shut off automatically, and end
tones will sound.
5. Touch the Cancel keypad or open the door to clear the display and/or stop reminder
tones.
STEAM/SIMMER
Auto Steam
Cook
1. Touch STEAM/SIMMER.
2. Use the arrow keypads to scroll to Steam Recipes. Touch SELECT to select the desired
setting.
3. Use the arrow keypads to scan and select food type, then follow the prompts.
4. Touch the Start keypad. The display will count down the steam time once the sensor
identifies the cooking duration.
When the stop time is reached, the microwave oven will shut off automatically, and end
tones will sound.
5. Touch the Cancel keypad or open the door to clear the display and/or stop reminder
tones.
STEAM/SIMMER
Manual Steam
Cook
1. Touch STEAM/SIMMER.
2. Touch STEAM/SIMMER repeatedly to scan and select the Manual Steam setting, or use
the arrow keypads. Touch SELECT to select the desired setting.
3. Touch the number keypads to set a length of time to steam. Time can be set up to
99 minutes and 59 seconds.
4. Touch START.
Once the boiling point is reached, the display will start to count down the steam time.
When the stop time is reached, the microwave oven will shut off automatically, and end
tones will sound.
5. Touch the Cancel keypad or open the door to clear the display and/or stop reminder
tones.
STEAM/SIMMER
Auto Simmer
Cook
1.
2.
3.
4.
STEAM/SIMMER
Manual Simmer
Cook
1. Touch STEAM/SIMMER.
2. Touch STEAM/SIMMER repeatedly to scan and select the Manual Simmer setting, or
use the arrow keypads.
3. Touch the number keypads to set a length of time to simmer. Time can be set up to
99 minutes and 59 seconds.
4. Touch START.
Once the boiling point is reached, the microwave oven display will start to count down
the simmer time.
When the stop time is reached, the microwave oven will shut off automatically, and end
tones will sound.
5. Touch the Cancel keypad or open the door to clear the display and/or stop reminder
tones.
WARM HOLD
Keep Food
Warm
1. Touch WARM HOLD and then number keypads to set a length of time to warm.
2. Touch START.
The display will count down the warming time.
When the stop time is reached, the microwave oven will shut off automatically, and end
tones will sound.
3. Touch the Cancel keypad or open the door to clear the display and/or stop the reminder
tones.
Touch STEAM/SIMMER.
Use the arrow keypads to scroll to Simmer Recipes.
Use the arrow keypads to scan and select food type, then follow the prompts.
Touch the Start keypad. The display will count down the simmer time once the sensor
identifies the cooking duration.
When the stop time is reached, the microwave oven will shut off automatically, and end
tones will sound.
5. Touch the Cancel keypad or open the door to clear the display and/or stop reminder
tones.
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Keypad
Feature
Instructions
POPCORN
Popcorn
(Sensor)
1. Touch POPCORN.
2. Touch START.
When the stop time is reached, the microwave oven will shut off automatically, and end
tones will sound.
3. Touch the Cancel keypad or open the door to clear the display and/or stop reminder
tones.
POTATO
Potato
(Sensor)
1. Touch POTATO.
2. Touch POTATO repeatedly to scroll through foods, or use the arrow keypads to select
food type from the POTATO chart. Touch SELECT to select the desired setting.
3. Touch number keypads to enter quantity.
4. Touch the Star Keypads.
5. Touch the Cancel keypad or open the door to clear the display and/or stop reminder
tones.
VEGETABLE
Vegetable
1. Touch VEGETABLE.
2. Touch VEGETABLE repeatedly to scroll through foods, or use the arrow keypads to
select food type from the Vegetable Chart. To select a setting, touch SELECT.
3. Touch number keypads to enter quantity.
4. Touch START.
When the stop time is reached, the microwave oven will shut off automatically, and end
tones will sound.
5. Touch the Cancel keypad or open the door to clear the display and/or stop reminder
tones.
FROZEN ENTREE
Frozen Entree
1. Touch FROZEN ENTREE.
2. Touch number keypads to enter quantity.
3. Touch START.
When the stop time is reached, the microwave oven will shut off automatically, and end
tones will sound.
4. Touch the Cancel keypad or open the door to clear the display and/or stop reminder
tones.
AUTO COOK
Auto Cook
1. Touch AUTO COOK.
2. Touch AUTO COOK repeatedly to scroll through foods, or use the arrow keypads to
select food type from the Auto Cook Chart. To select a setting, touch SELECT.
3. Touch number keypads to enter quantity.
4. Touch START.
When the stop time is reached, the microwave oven will shut off automatically, and end
tones will sound.
5. Touch the Cancel keypad or open the door to clear the display and/or stop reminder
tones.
KIDS MENU
Kids Menu
1. Touch KIDS MENU.
2. Touch KIDS MENU repeatedly to scroll through foods, or use the arrow keypads to
select food type from the Kids Menu Chart. To select a setting, touch SELECT.
3. Touch number keypads to enter quantity.
4. Touch START.
When the stop time is reached, the microwave oven will shut off automatically, and end
tones will sound.
5. Touch the Cancel keypad or open the door to clear the display and/or stop reminder
tones.
TURNTABLE
Turntable On/Off
By touching the Turntable On/Off keypad, it is possible to switch the turntable on and off
during some microwave cycles. The turntable can be turned on or off only during Manual
cooking cycles.
Standby Mode
When no functions are working (12 hour clock is displayed or if
the clock has not been set), the microwave oven will switch to
Standby Power mode and dim the LCD brightness after 5 minutes.
Touch any keypad or open/close the door, and the display will
return to the normal brightness.
8
Additional Features
CleanRelease Cavity Coating
The durable, nonstick coating resists soil buildup by making
cleaning easier. See the “Microwave Oven Care” section.
6th Sense™ System
A sensor in the microwave oven detects moisture released from
food as it heats and adjusts the cooking time accordingly.
®
Options
Clock/Options allows access to the microwave settings.
To Use:
1. Touch CLOCK/OPTIONS. The microwave oven display will
scroll through the various options.
You can also touch CLOCK/OPTIONS repeatedly to manually
scroll through the list of options.
2. Touch the number keypad for the specific option to toggle the
function setup.
Clock
The clock is a 12 hour (12:00-11:59) or 24 hour (0:00-23:59) clock.
Touch CLOCK/OPTIONS to reach Clock submenu and follow the
prompts to set the clock. Clock format (12 hours with AM and PM,
or 24 hours) may also be set in the Clock submenu.
Demo Mode
Activate to practice using the control without actually turning on
the magnetron. Touch CLOCK/OPTIONS to reach the Demo mode
submenu, then follow the prompts to activate. The Demo icon will
light up in the display. Repeat to deactivate.
Energy Save
To conserve energy, the Clock will automatically turn off when
the microwave oven goes into Standby mode. Touch CLOCK/
OPTIONS to reach the Clock and Energy Save submenu, and
follow the prompts to turn on Clock.
Language (on some models)
Language of the display text may be changed. Touch CLOCK/
OPTIONS to reach the Language submenu and follow the prompts
to set language to English or French.
Vent Fan
Factory Reset
Various speeds ranging from high to low and off. Comes on
automatically as cooling fan during any cook function.
30 Minute Fan Timer: Set vent fan to run for exactly 30 minutes or
to run for only 30 minutes more (off after 30 minutes). The vent fan
may be turned off at any time using the Vent Fan Control. Touch
OPTION/CLOCK to reach the 30 Minute Fan Timer submenu and
select the setting.
Auto Vent Fan (on some models): To keep the microwave oven
from overheating, the auto vent fan will automatically turn on at
high speed if the temperature from the range or cooktop below
the microwave oven gets too hot. When this occurs, the vent fan
cannot be turned off. “Auto FAN ON for heat circulation” appears
in the display.
Dymamic Fan Sensing (on some models): To keep the
microwave oven from overheating, the auto vent fan will
automatically turn on at various speeds, depending on the
temperature from the range or cooktop below the microwave
oven. When this occurs, the vent fan cannot be turned off.
“AUTO FAN Sensor Technology for heat circulation” appears in
the display. As the temperature cools, the fan will automatically
decrease its speed, then turn off.
User may set microwave oven back to default state.
Light Timer
Set the cooktop light to turn on and off at certain times. Touch
CLOCK/OPTIONS to reach the Light Timer submenu, and follow
the prompts to set the light on time and light off time in hours and
minutes or to cancel Light Timer.
NOTE: Light Timer uses 12 hour clock only.
Filter Alert
Reset the filter status after replacing and/or cleaning the filters.
Touch CLOCK/OPTIONS to reach the Filter Alert submenu, and
activate reset.
Sound (Tones)
Programming tones may be turned off or all tones (including endof-function signals) may be turned off. Touch CLOCK/OPTIONS to
reach the Sound submenu, and then follow the prompts to turn off
or on the programming tones or all tones.
Scroll Speed
Scroll speed of the text may be adjusted. Touch CLOCK/OPTIONS
to reach the Scroll Speed submenu and follow the prompts to set
speed.
Turntable
A
B
C
A. Turntable
B. Support and rollers
C. Hub
NOTE: By touching the Turntable keypad, it is possible to switch
the turntable on and off during manual cooking cycles. This is
helpful when cooking with plates that are bigger than the turntable
or when cooking with plates side by side.
The turntable rotates in both directions to help cook food more
evenly. Do not operate the microwave oven without having the
turntable in place. See the “Accessories” section to reorder any of
the parts.
The raised, curved lines in the center of the turntable bottom fit
between the three spokes of the hub. The hub turns the turntable
during microwave oven use. The rollers on the support should fit
inside the turntable bottom ridge.
Control Lock
The Control Lock shuts down the control panel keypads to avoid
unintended use of the microwave oven. The Control Lock will
remain set after a power failure, if set before the power failure
occurs.
When the control is locked, only the fan and light will function.
The Control Lock is preset unlocked, but can be locked.
To Lock Control: Touch CANCEL for approximately 3 seconds,
until two tones sound and a lock icon appears in the display.
To Unlock Control: Repeat to unlock. Two tones will sound and
the lock icon will be removed.
9
MICROWAVE OVEN USE
A magnetron in the microwave oven produces microwaves which
reflect off the metal floor, walls, and ceiling and pass through the
turntable and appropriate cookware to the food. Microwaves are
attracted to and absorbed by fat, sugar, and water molecules in
the food, causing them to move, producing friction and heat which
cooks the food.
■■
To avoid damage to the microwave oven, do not lean on or
allow children to swing on the microwave oven door.
■■
To avoid damage to the microwave oven, do not operate
microwave oven when it is empty.
■■
The turntable must be in place and correct side up when
microwave oven is in use. Do not use if turntable is chipped
or broken. See the “Accessories” section to reorder.
■■
Baby bottles and baby food jars should not be heated in
microwave oven.
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Clothes, flowers, fruit, herbs, wood, gourds, and paper,
including brown paper bags and newspaper, should not
be dried in the microwave oven.
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Paraffin wax will not melt in the microwave oven because
it does not absorb microwaves.
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Use oven mitts or pot holders when removing containers from
microwave oven.
■■
Do not overcook potatoes. At the end of the recommended
cook time, potatoes should be slightly firm. Let potatoes stand
for 5 minutes. They will finish cooking while standing.
■■
Do not cook or reheat whole eggs inside the shell. Steam
buildup in whole eggs may cause them to burst. Cover
poached eggs and allow a standing time.
Food Characteristics
Stirring and Turning
Stirring and turning redistributes heat evenly to avoid overcooking
the outer edges of food. Stir from outside to center. If possible,
turn food over from bottom to top.
Arranging
If heating irregularly shaped or different-sized foods, arrange the
thinner parts and smaller-sized items toward the center. If cooking
several items of the same size and shape, place them in a ring
pattern, leaving the center of the ring empty.
Piercing
Before heating, use a fork or small knife to pierce or prick foods
that have a skin or membrane, such as potatoes, egg yolks,
chicken livers, hot dogs, and sausage. Prick in several places
to allow steam to vent.
Shielding
Use small, flat pieces of aluminum foil to shield the thin pieces of
irregularly shaped foods, bones, and foods such as chicken wings,
leg tips, and fish tails. See the “Aluminum Foil and Metal” section
first.
Standing Time
Food will continue to cook by the natural conduction of heat, even
after the microwave cooking cycle ends. The length of standing
time depends on the volume and density of the food.
Cookware and Dinnerware
Cookware and dinnerware must fit on the turntable. Always
use oven mitts or pot holders when handling because any dish
may become hot from heat transferred from the food. Do not
use cookware and dinnerware with gold or silver trim. Use the
following chart as a guide, then test before using.
When microwave cooking, the amount, size and shape, starting
temperature, composition, and density of the food affect cooking
results.
Material
Recommendations
Aluminum Foil,
Metal
See the “Aluminum Foil and Metal” section.
Amount of Food
Browning Dish
Bottom must be at least 3/16" (5 mm)
above the turntable. Follow manufacturer’s
recommendations.
Ceramic Glass,
Glass
Acceptable for use.
China,
Earthenware
Follow manufacturer’s recommendations.
Melamine
Follow manufacturer’s recommendations.
Paper: Towels,
Dinnerware,
Napkins
Use non-recycled and those approved by
the manufacturer for microwave oven use.
Plastic: Wraps,
Bags, Covers,
Dinnerware,
Containers
Use those approved by the manufacturer
for microwave oven use.
Pottery and Clay
Follow manufacturer’s recommendations.
Silicone Bakeware
Follow manufacturer’s recommendations.
Straw, Wicker,
Wooden
Containers
Do not use in microwave oven.
Styrofoam®†
Do not use in microwave oven.
Wax Paper
Acceptable for use.
The more food heated at once, the longer the cook time needed.
Check for doneness and add small increments of time if
necessary.
Size and Shape
Smaller pieces of food will cook more quickly than larger pieces,
and uniformly shaped foods cook more evenly than irregularly
shaped food.
Starting Temperature
Room temperature foods will heat faster than refrigerated foods,
and refrigerated foods will heat faster than frozen foods.
Composition and Density
Foods high in fat and sugar will reach a higher temperature and
will heat faster than other foods. Heavy, dense foods, such as
meat and potatoes, require a longer cook time than the same size
of a light, porous food, such as cake.
Cooking Guidelines
Covering
Covering food helps retain moisture, shorten cook time, and
reduce spattering. Use the lid supplied with cookware. If a lid is
not available, wax paper, paper towels, or plastic wrap approved
for microwave ovens may be used. Plastic wrap should be
turned back at one corner to provide an opening to vent steam.
Condensation on the door and cavity surfaces is normal during
heavy cooking.
†Styrofoam® is a registered trademark of The Dow Chemical Company.
10
To Test Cookware or Dinnerware for Microwave Use:
1. Place cookware or dinnerware in microwave oven with 1 cup
(250 mL) of water beside it.
2. Cook at 100% cooking power for 1 minute.
Do not use cookware or dinnerware if it becomes hot and the
water stays cool.
Aluminum Foil and Metal
Always use oven mitts or pot holders when removing dishes from
the microwave oven.
Aluminum foil and some metal can be used in the microwave
oven. If not used properly, arcing (a blue flash of light) can occur
and cause damage to the microwave oven.
OK for Use
Racks and bakeware supplied with the microwave oven (on
some models), aluminum foil for shielding, and approved meat
thermometers may be used with the following guidelines:
Doneness
Doneness is a function used for adjusting the cook time. This
feature can be used on automatic functions. Doneness cannot be
adjusted for Defrost functions. Doneness can be changed within
the first 20 seconds of starting the cook cycle.
To Change Doneness Setting:
After starting the cooking cycle, press COOK TIME/POWER
repeatedly to scroll through “NORMAL,” “MORE DONE,” or “LESS
DONE”.
Sensor Cook
■■
To avoid damage to the microwave oven, do not allow
aluminum foil or metal to touch the inside cavity walls,
ceiling, or floor.
■■
Always use the turntable.
A sensor in the microwave oven detects moisture released from
food as it heats and adjusts the cooking time accordingly.
Use microwave-safe dish with loose-fitting lid or cover microwavesafe dish with plastic wrap and vent.
■■
To avoid damage to the microwave oven, do not allow contact
with another metal object during microwave cooking.
For Best Cooking Performance:
Do Not Use
Metal cookware and bakeware, gold, silver, pewter, non-approved
meat thermometers, skewers, twist ties, foil liners, such as
sandwich wrappers, staples, and objects with gold or silver trim or
a metallic glaze, should not be used in the microwave oven.
Microwave Cooking Power
Many recipes for microwave cooking specify which cooking
power to use by percent, name, or number. For example,
70%=Medium‑High=7.
Use the following chart as a general guide for the suggested
cooking power of specific foods.
MICROWAVE COOKING POWER CHART
Percent/
Name
Number
Use
100%, High
(default
setting)
10
Quick heating convenience
foods and foods with high
water content, such as soups,
beverages, and most vegetables.
90%
9
Cooking small, tender pieces
of meat, ground meat, poultry
pieces, and fish fillets.
Heating cream soups.
80%
8
Heating rice, pasta, or casseroles.
Cooking and heating foods that
need a cook power lower than
high, for example, whole fish and
meat loaf.
70%, Medium- 7
High
Reheating a single serving
of food.
60%
6
Cooking sensitive foods such as
cheese and egg dishes, pudding,
and custards.
Cooking non-stirrable casseroles,
such as lasagna.
50%, Medium
5
Cooking ham, whole poultry, and
pot roasts.
Simmering stews.
40%
4
Melting chocolate.
Heating bread, rolls, and pastries.
30%, Medium- 3
Low, Defrost
Defrosting bread, fish, meats,
poultry, and precooked foods.
20%
2
Softening butter, cheese,
and ice cream.
10%, Low
1
Taking chill out of fruit.
Before using a Sensor Cook function, make sure power has been
supplied to the microwave oven for at least 2 minutes, the room
temperature is not above 95°F (35°C), and the outside of the
cooking container and the microwave oven cavity are dry.
Manual Cooking/Stage Cooking
Touch COOK TIME/POWER and touch the number keypads to
enter time. If using a cooking power other than 100%, touch
COOK TIME/POWER again, then enter desired cooking power.
Touch START.
If programming additional stages (up to three), touch CLOCK/
OPTIONS to enter programming for the next stage. Enter the cook
time and cook power of each, then touch START.
Add More Time
At the end of any cycle, “PRESS 0 TO ADD MORE TIME” scroll
in the display. Enter the addition time, if desired, and start the
microwave oven. The cook power for all non-sensor cycles will be
the same as in the finished cycle but may be changed. If Add More
Time is used after a sensor cycle, the cook power will be 100%
but may be changed.
11
Reheat
Times and cooking powers have been preset for reheating a
number of food types.
Use the following chart as a guide.
REHEAT CHART
■■
Use small pieces of aluminum foil to shield parts of food such
as chicken wings, leg tips, and fish tails. See the “Aluminum
Foil and Metal” section first.
Times and cooking powers have been preset for defrosting a
number of food types.
Use the following chart as a guide.
■■
DEFROST CHART
Food
Quantity
Beverage
Do not cover.
1-2 cups (250 mL-500 mL)
Casserole
Place in microwave-safe
container. Cover with plastic
wrap and vent. Stir and
let stand 2-3 minutes after
reheating.
1-4 cups (250 mL-1 L)
Soup
Place in microwave-safe
container. Cover with plastic
wrap and vent. Stir and
let stand 2-3 minutes after
reheating.
Senses 1-4 cups (250 mL-1 L)
Dinner Plate
Place food on plate. Cover
with plastic wrap and vent.
Let stand 2-3 minutes after
reheating.
Senses 1 plate, about 8-16 oz
(227-454 g)
Pizza
Place on a paper towel-lined
microwave-safe plate.
1-3 slices (4 oz [113 g] each)
Sauce
Place in microwave-safe
container. Cover with plastic
wrap and vent. Stir and
let stand 2-3 minutes after
reheating.
Senses 1-4 cups (250 mL-1 L)
Baked Goods
Place on paper towel.
1-6 pieces, 2 oz (57g) each
Two small rolls may be counted
as 1 piece.
Food
Weight
Meats*
0.2 to 6.6 lbs (90 g to 3 kg)
Poultry*
0.2 to 6.6 lbs (90 g to 3 kg)
Fish*
0.2 to 4.4 lbs (90 g to 2 kg)
Quick
1.0 lb only
* See the Defrost Preparation Chart at end of the “Defrost” section
for cuts, sizes, and instructions.
Use the following chart as a guide when defrosting meat, poultry,
or fish.
DEFROST PREPARATION CHART
MEAT
Beef: ground, steaks, roast,
stew
Lamb: stew and chops
Pork: chops, ribs, roasts,
sausage
POULTRY
Chicken: whole and cut up
Cornish hens
Turkey: breast
Quantity
Frozen Entree
10 or 20 oz (283 or 567 g)
Remove from package. Loosen (sensor), 40 or 60 oz
cover on 3 sides. If entrée
(1134 or 1701 g) (non-sensor)
is not in microwave-safe
container, place on plate, cover
with plastic wrap, and vent.
Defrost
Place in a microwave-safe
baking dish, chicken breastside up.
Remove giblets from whole
chicken.
FISH
Fillets, Steaks, Whole,
Shellfish
Frozen Entrée
Food
The narrow or fatty areas of
irregular-shaped cuts should
be shielded with foil before
defrosting.
Do not defrost less than 1/4 lb
(113 g) or two 4 oz (113 g)
patties.
Place all meats in a
microwave-safe baking dish.
Place in a microwave-safe
baking dish.
Soften/Melt
Soften and Melt functions may be used to soften or melt your
food. Times and cooking powers have been preset for a number
of food types. Use the following chart as a guide.
SOFTEN CHART
Food
Quantity
Preparation
Butter
0.5, 1.0, 1.5, 2.0
sticks
Unwrap and place
in microwave-safe
container.
■■
For optimal results, food should be 0°F (-18°C) or colder when
defrosting.
Frozen juice
Remove lid.
■■
Unwrap foods and remove lids (from fruit juice) before
defrosting.
12, 16 oz (340 or
454 g)
Ice cream
■■
Shallow packages will defrost more quickly than deep blocks.
16, 32, or 64
oz (473, 946 or
1893 mL)
Place ice cream
container on
turntable.
■■
Separate food pieces as soon as possible during or at the end
of the cycle for more even defrosting.
Cream cheese
3 or 8 oz (85 g or
227 g)
■■
Foods left outside the freezer for more than 20 minutes or
frozen ready-made food should not be defrosted using the
Defrost feature but should be defrosted manually.
Unwrap and place
in microwave-safe
container.
12
MELT CHART
Food
Quantity
Preparation
Butter
0.5, 1.0, 1.5, 2.0
sticks
Unwrap and place
in microwave-safe
container.
Chocolate
4, 6, 8 or 12 oz
(113, 170, 227 or
340 g)
Cut squares into small
pieces or use chips.
Place in microwavesafe container.
Cheese
8 or 16 oz (227 or
454 g)
Cut into small
pieces and place
in microwave-safe
container.
5 or 10 oz (142 or
283 g)
Place in microwavesafe container.
Marshmallows
Auto Cook
Food
Quantity
Bacon
Average thickness: Follow
directions on package. For
best results, place bacon on
microwave-safe bacon rack.
1-4 slices
Fish Fillet
Place in microwave-safe
container and add 2-4 tbs of
liquid. Cover with plastic wrap.
Let stand 2-3 minutes after
cooking.
0.5, 1.0, 1.5 lb
(227, 454 or 680 g)
Shrimp
Place in microwave-safe
container and add 2-4 tbs of
liquid. Cover with plastic wrap.
Let stand 2-3 minutes after
cooking.
0.5, 1.0, 1.5 lb
(227, 454 or 680 g)
French Toast
Follow directions on package.
1, 2, 3 or 4 pieces.
Cereal
Follow directions on package.
Use microwave-safe bowl with
high sides.
1-4 servings
Rice
Follow measurements on
package for ingredient
amounts. Place rice and liquid
in microwave-safe dish. Cover
with loose fitting lid. Let stand
5 minutes after cooking, or
until liquid is absorbed. Stir.
Senses 0.5-2.0 cups
(125-500 mL)
(Dry, white long grain)
Kids Menu
Food
Quantity
Canned Pasta
Follow directions on package.
1-4 servings
Frozen Pizza
Follow directions on package.
1 pizza, about 6 oz (170 g)
Frozen Meal
Follow directions on package.
8, 9 or 10 oz
(227, 255 or 283 g)
Oatmeal
Follow directions on package.
Use microwave-safe bowls
with high sides.
1, 2 servings
Chicken Nuggets
1-2 servings (about 5-6 pieces
Place in a single layer on paper each)
towel-lined microwave-safe
plate.
Hot Dog
Pierce with fork. Place on
microwave-safe plate.
1-4 pieces
Potato
Food
Quantity
Potato
Pierce each potato several
times with a fork. Place on
paper towel, around turntable
edges, at least 1" (2.5 cm)
apart. Place single potato to
the side of the turntable. Let
stand 5 minutes after cooking.
Small potatoes: Enter 1-4
potatoes, 4-7 oz (113-198 g).
Large potatoes: Senses 1-4
potatoes, 8-10 oz (227-283 g).
Vegetable
Food
Quantity
Fresh Vegetable
Place in microwave-safe
container and add 2-4 tbs
water. Cover with plastic wrap
and vent. Stir and let stand
2-3 minutes after cooking.
Senses 1-4 cups (250 mL-1 L)
Frozen Vegetable
Remove from package. Place
in microwave-safe container.
Add 2-4 tbs (30-60 mL) water
Cover with plastic wrap,
and vent. Stir and let stand
2-3 minutes after cooking.
Senses 1-4 cups (250 mL-1 L)
Canned Vegetables
Place in microwave-safe
container. Cover with plastic
wrap, and vent. Stir and
let stand 2-3 minutes after
cooking.
1, 2, 3 or 4 cups
(250, 500, 750 mL or 1 L)
13
Steam / Simmer
Steam or Simmer is a sensor cooking function that use
microwaves to steam or simmer food. Use microwave-safe
container with a loose-fitting lid. Sensor will detect when liquid
begins to boil, then begin the Steam or Simmer countdown.
NOTE: Do not remove the lid while the container is in the
microwave oven as a rush of steam would disrupt the sensor
readings.
1. Steam Recipes: Add 1/2 cup (125 mL) water to steamer base,
place food in insert, and cover with lid.
Popcorn
Senses 3.0- 3.5 oz bags.
■■
Do not use regular paper bags or glassware.
■■
Pop only one package of popcorn at a time.
■■
Follow manufacturer’s instructions when using a microwave
popcorn popper.
■■
Listen for popping to slow to one pop every 1 or 2 seconds,
and then stop the cycle. Do not repop unpopped kernels.
Fresh Vegetables – Senses 1-4 cups (250 mL-1 L)
■■
For best results, use fresh bags of popcorn.
■■
Frozen Vegetables – Senses 1-4 cups (250 mL-1 L)
■■
■■
Potatoes – Senses 1-4 cups (250 mL-1 L): For best results,
cut into equally sized pieces.
■■
Cooking results may vary by brand and fat content.
NOTE: Follow the instructions provided by the microwave popcorn
manufacturer.
■■ Boneless Chicken – Senses 0.5-1.5 lbs (142-680 g)
2. Simmer Recipes: Add water to steamer base, cover with lid,
place in microwave oven, and start the cycle. When the water
begins to boil, the microwave oven will stop and prompt
for the pasta to be added. Using oven mitts, gently remove
steamer from microwave oven, add pasta, re-cover, return
steamer to microwave oven, and resume the cycle.
■■
Dry Fettuccini – Senses 2-8 oz (57-227 g): Add 4 cups (1 L)
water to cook 2-4 oz (57-113 g) pasta; add 5 cups (1.25 L)
water to cook 5-8 oz (142-227 g) pasta.
■■
Dry Macaroni – Senses 0.5-2.0 cups (125-500 mL): Add 2
cups (500 mL) water to cook 0.5 cup (125 mL) pasta; add 4
cups (1 L) water to cook 1 cup (250 mL) pasta; add 5 cups
(1.25 L) water to cook 1.5-2.0 cups (375-500 mL) pasta.
■■
Dry Penne – Senses 0.5-2.0 cups (125-500 mL): Add 2
cups (500 mL) water to cook 0.5 cup (125 mL) pasta; add 4
cups (1 L) water to cook 1 cup (250 mL) pasta; add 6 cups
(1.5 L) water to cook 1.5-2.0 cups (375-500 mL) pasta.
Dry Spaghetti – Senses 2-8 oz (57-227 g): Add 4 cups (1 L)
water to cook 2-4 oz (57-113 g) pasta; add 6 cups (1.5 L)
to cook 5-8 oz (142-227 g) pasta.
3. Manual Steam: Add 1/2 cup (125 mL) water to steamer base,
place food in insert, and cover with lid. Sample approximate
steam times:
■■
■■
Soft vegetables 1-3 min (ex.: Spinach - 4 sups [1 L] 1 min)
■■
Hard vegetables 3-6 min (ex.: Broccoli - 2 cups [500 mL]
4 min)
Frozen vegetables 4-5 min
Use longer times for more doneness, or when steaming larger
quantities.
4. Manual Simmer:
Add food and liquid to steamer and cover with lid. Enter
simmer time. Simmer countdown begins after liquid begins to
boil.
■■
■■
14
Pasta: Add liquid to microwave-safe container. Cover with
loose-fitting lid. Enter simmer time. Simmer time will begin
counting down after the sensor detects steam from boiling
liquid. When the microwave oven stops, remove container,
remove the lid, and add the pasta. Re-cover and return the
container to the microwave oven. Clear the display using
the Cancel control, then reprogram the simmer function,
and enter the new simmer time (ex.: Dry spaghetti - 1112 min).
Warm Hold
WARNING
Food Poisoning Hazard
Do not let food sit in oven more than one hour before
or after cooking.
Doing so can result in food poisoning or sickness.
Hot cooked food can be kept warm in the microwave oven.
■■
Cover plates of food.
■■
Cover foods that were covered while being cooked.
Do not cover baked goods such as pastries, pies, turnovers,
etc.
To Use:
1. Touch WARM HOLD.
2. Touch number keypads to set a length of time to warm.
■■
MICROWAVE OVEN CARE
General Cleaning
IMPORTANT: Before cleaning, make sure all controls are off and
the microwave oven is cool. Always follow label instructions on
cleaning products.
Soap, water, and a soft cloth or sponge are suggested first, unless
otherwise noted.
STAINLESS STEEL (on some models)
NOTE: To avoid damage to stainless steel surfaces, do not use
soap-filled scouring pads, abrasive cleaners, cooktop polishing
creme, steel-wool pads, gritty washcloths, or abrasive paper
towels. Damage may occur to stainless steel surfaces, even
with one-time or limited use.
Rub in direction of grain to avoid damaging.
Cleaning Method:
■■
Affresh® Stainless Steel Cleaner Part Number W10355016
(not included):
See the “Accessories” section to order.
■■
Vinegar for hard water spots.
MICROWAVE OVEN DOOR EXTERIOR
Cleaning Method:
■■
Glass cleaner and a soft cloth or sponge:
Apply glass cleaner to soft cloth or sponge, not directly
on panel.
■■
Affresh® Kitchen Appliance Cleaner Part Number W10355010
(not included):
See the “Accessories” section to order.
MICROWAVE OVEN CAVITY
To avoid damage to microwave oven cavity, do not use soapfilled scouring pads, abrasive cleaners, steel-wool pads, gritty
washcloths, or some paper towels.
On stainless steel models, rub in direction of grain
to avoid damaging.
The area where the microwave oven door and frame touch when
closed should be kept clean.
Cleaning Method:
Average soil
Mild, nonabrasive soaps and detergents:
Rinse with clean water and dry with soft, lint-free cloth.
Heavy soil
■■
GREASE FILTERS
■■
Mild soap, water, and washcloth
Dishwasher cleaning is not recommended.
TURNTABLE SUPPORT AND ROLLERS, HUB
■■
Mild soap and water or dishwasher
NONSTICK CAVITY COATING (on some models)
To avoid damage to the microwave oven cavity, do not use metal
or sharp utensils or scrapers or any type of abrasive cleanser
or scrubbers.
INSTALLING/REPLACING FILTERS AND LIGHT BULBS
NOTE: A Filter Status indicator (on some models) appears in the
display when it is time to replace the charcoal filter and clean or
replace the grease filters. See the “Option” section to reset
filter status.
Grease filter: Grease filter is on the underside of microwave oven.
Clean monthly or as prompted by Filter Status indicator. Remove
the screw on the grease filter, slide the opposite end hook which is
on the metal cover out from bottom plate slot to take out the filter.
To reinstall, hang the filter on bottom plate with the hook, swing up
the other end and secure with screw.
Charcoal filter: The charcoal filter is behind the vent grille at the
top front of the microwave oven. The charcoal filter cannot be
cleaned and should be replaced about every 6 months. Open
door, remove three screws on the vent grille, tilt the grille forward,
lift it out. Press the hook (on the left side) to the left and remove
charcoal filter. To reinstall, put the new charcoal filter to the slot (on
the right side), then press the left side of the charcoal filter into the
hook-slotted area, wire mesh facing forward, replace vent grille,
and secure with screws.
Cooktop light: The cooktop light is located on the underside of
the microwave oven and is replaceable. Remove bulb cover screw,
and open the bulb cover. Replace bulb, close bulb cover, and
secure with screw.
Cavity light: The cavity light bulb is located behind the vent grille
at the top front of the microwave oven, under the bulb cover,
and is replaceable. Open door, remove three screws on the vent
grille,tilt the grille forward, and lift it out. Remove the charcoal
filter (follow the charcoal filter installation and replacement
section), open bulb cover and replace bulb. Close bulb cover,
replace charcoal filter (follow the charcoal filter installation and
replacement section), replace vent grille, and secure with screws.
Mild, nonabrasive soaps and detergents:
Heat 1 cup (250 mL) of water for 2 to 5 minutes in microwave
oven. Steam will soften soil. Rinse with clean water and dry
with soft, lint‑free cloth.
Odors
■■
■■
Lemon juice or vinegar:
Heat 1 cup (250 mL) of water with 1 tbs (15 mL) of either
lemon juice or vinegar for 2 to 5 minutes in microwave oven.
TURNTABLE
Replace turntable immediately after cleaning. Do not operate the
microwave oven without the turntable in place.
Cleaning Method:
■■
Mild soap and water
■■
Dishwasher
15
TROUBLESHOOTING
First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a service call,
refer to the warranty page in this manual, or visit http://www.whirlpool.com/product_help.
Contact us by mail with any questions or concerns at the address below:
In the U.S.A.:
Whirlpool Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
If you experience
Recommended Solutions
Microwave oven will
not operate
Check the following:
Arcing in the
microwave oven
■■
Household fuse or circuit breaker: If a household fuse has blown or a circuit breaker has tripped, replace
the fuse or reset the circuit breaker. If the problem continues, call an electrician.
■■
Magnetron: Try to heat 1 cup (250 mL) of cold water for 2 minutes at 100% cooking power. If water does
not heat, try the steps in the bullets below. If microwave oven still does not operate, call for service.
■■
Door: Firmly close door. On some models, if a packaging spacer is attached to inside of the door, remove
it, then firmly close door.
If a message about the door appears in the display, the door has been closed for 5 minutes or more
without the microwave oven being started. This occurs to avoid unintended starting of the microwave
oven. Open and close the door, then start the cycle.
■■
Control: Make sure control is set properly. Make sure Control Lock is off. Make sure Demo mode
(on some models) is off.
Check the following:
■■
Soil buildup: Soil buildup on cavity walls, microwave inlet cover, and area where the door touches the
frame can cause arcing. See “General Cleaning” in the “Microwave Oven Care” section.
■■
This is normal and depends on motor rotation at the beginning of the cycle.
Display shows
messages
■■
“Enter clock” with flashing digits means there has been a power failure. Reset the clock.
■■
A letter followed by a number is an error indicator. Call for assistance.
Fan running during
cooktop usage
■■
This is normal. The microwave oven’s cooling fan, which is separate from the vent fan, automatically
comes on during microwave oven operation to cool the microwave oven. It may also automatically come
on and cycle on and off to cool the microwave oven’s controls while the cooktop below is being used.
Turntable alternates
rotation directions
Radio, TV, or cordless Check the following:
phone interference
■■ Proximity: Move the receiver away from the microwave oven, or adjust the radio or TV antenna.
16
■■
Soil: Make sure the microwave oven door and sealing surfaces are clean.
■■
Frequency: Some 2.4 GHz-based cordless phones and home wireless networks may experience static
or noise while microwave oven is on. Use a corded phone, a different frequency cordless phone, or avoid
using these items during microwave oven operation.
ACCESSORIES
For accessories in the U.S.A., you can visit our website at www.whirlpool.com or call us at 1-800-253-1301.
Replacement Parts
Cleaning Supplies
■■
Turntable
■■
Heavy-duty Degreaser
■■
Turntable support and rollers
■■
Affresh® Kitchen Appliance Cleaner
■■
Turntable hub
■■
Affresh® Stainless Steel Cleaner
■■
Grease filter
■■
Affresh® Stainless Steel Wipes
■■
Charcoal filter
■■
Cooktop light bulb
■■
Cavity light bulb
17
WHIRLPOOL®
MAJOR APPLIANCE
LIMITED WARRANTY
ATTACH YOUR RECEIPT HERE. PROOF OF PURCHASE IS REQUIRED
TO OBTAIN WARRANTY SERVICE.
Please have the following information available when you call the
Customer eXperience Center:
■
Name, address, and telephone number
■
Model number and serial number
■
A clear, detailed description of the problem
■
Proof of purchase, including dealer or retailer name and address
IF YOU NEED SERVICE:
1. Before contacting us to arrange service, please determine whether your product requires repair. Some questions can be addressed without
service. Please take a few minutes to review the Troubleshooting section of the Use and Care Guide or visit producthelp.whirlpool.com.
2. All warranty service is provided exclusively by our authorized Whirlpool Service Providers. In the U.S. and Canada, direct all requests for
warranty service to:
Whirlpool Customer eXperience Center
In the U.S.A., call 1-800-253-1301. In Canada, call 1-800-807-6777.
If outside the 50 United States or Canada, contact your authorized Whirlpool dealer to determine whether another warranty applies.
WHAT IS COVERED
ONE YEAR LIMITED WARRANTY
WHAT IS NOT COVERED
1. Commercial, non-residential, multiple-family use, or use inconsistent with published user, operator,
or installation instructions.
2. In-home instruction on how to use your product.
3. Service to correct improper product maintenance or installation, installation not in accordance with
electrical or plumbing codes, or correction of household electrical or plumbing (e.g., house wiring,
fuses, or water inlet hoses).
4. Consumable parts (e.g., light bulbs, batteries, air or water filters, preservation solutions).
5. Defects or damage caused by the use of non-genuine Whirlpool parts or accessories.
6. Conversion of products from natural gas or propane gas.
7. Damage from accident, misuse, abuse, fire, floods, acts of God, or use with products not approved
by Whirlpool.
8. Repairs to parts or systems to correct product damage or defects caused by unauthorized service,
alteration, or modification of the appliance.
9. Cosmetic damage including scratches, dents, chips, and other damage to the appliance finishes,
unless such damage results from defects in materials and workmanship and is reported to Whirlpool
YOUR SOLE AND EXCLUSIVE
within 30 days.
REMEDY UNDER THIS LIMITED
WARRANTY SHALL BE PRODUCT
10. Discoloration, rust, or oxidation of surfaces resulting from caustic or corrosive environments including,
REPAIR AS PROVIDED HEREIN.
but not limited to, high salt concentrations, high moisture or humidity, or exposure to chemicals.
Service must be provided by a
11. Food or medicine loss due to product failure.
Whirlpool designated service company.
12. Pickup or delivery. This product is intended for in-home repair.
This limited warranty is valid only in
13. Travel or transportation expenses for service in remote locations where an authorized Whirlpool
the United States or Canada and
servicer is not available.
applies only when the major appliance
is used in the country in which it was
14. Removal or reinstallation of inaccessible appliances or built-in fixtures (e.g., trim, decorative panels,
purchased. This limited warranty is
flooring, cabinetry, islands, countertops, drywall) that interfere with servicing, removal, or replacement
effective from the date of original
of the product.
consumer purchase. Proof of original
15. Service or parts for appliances with original model/serial numbers removed, altered, or not easily
purchase date is required to obtain
determined.
service under this limited warranty.
The cost of repair or replacement under these excluded circumstances shall be borne by
the customer.
For one year from the date of purchase,
when this major appliance is installed,
operated, and maintained according
to instructions attached to or furnished
with the product, Whirlpool Corporation
or Whirlpool Canada LP (hereafter
“Whirlpool”) will pay for factory
specified replacement parts and repair
labor to correct defects in materials or
workmanship that existed when this
major appliance was purchased or, at
its sole discretion, replace the product.
In the event of product replacement,
your appliance will be warranted for
the remaining term of the original unit’s
warranty period.
DISCLAIMER OF IMPLIED WARRANTIES
IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A
PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces do not allow
limitations on the duration of implied warranties of merchantability or fitness, so this limitation may not apply to you. This warranty gives you specific
legal rights, and you also may have other rights that vary from state to state or province to province.
DISCLAIMER OF REPRESENTATIONS OUTSIDE OF WARRANTY
Whirlpool makes no representations about the quality, durability, or need for service or repair of this major appliance other than the representations
contained in this warranty. If you want a longer or more comprehensive warranty than the limited warranty that comes with this major appliance,
you should ask Whirlpool or your retailer about buying an extended warranty.
LIMITATION OF REMEDIES: EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. WHIRLPOOL
SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow the exclusion or limitation of
incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights, and you
also may have other rights that vary from state to state or province to province.
03/17
18
Notes
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W11297795B
SP PN W11313343
®
/™ ©2019 Whirlpool. All rights reserved.
03/19