LG Electronics LMV2031SW 2.0 cu. ft. Over the Range Microwave User guide

TROUBLESHOOTING

BEFORE CALLING FOR SERVICE

Check the following list to be sure a service call is really necessary. A quick review of this manual as well as the additional information in this checklist may prevent an unneeded service call.

If nothing on the oven operates:

• check for a blown circuit fuse or a tripped main circuit breaker.

• check if oven is properly connected to electric circuit in house.

• check that controls are set properly.

If the oven interior light does not work:

• the light bulb is loose or defective.

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If the oven will not cook:

• check that cooking program was entered correctly.

check that door is firmly closed.

check that Start button was touched.

• check that probe was inserted correctly into receptacle.

• check that timer wasn't started instead of a cook function.

If oven takes longer than normal to cook or cooks too rapidly:

• be sure the Power Level is programmed properly.

If food cooks unevenly:

• be sure food is evenly shaped.

• be sure food is completely defrosted before cooking.

• check placement of aluminum foil strips used to prevent overcooking.

If food is undercooked:

• check recipe to be sure all directions (amount,

• time, power levels) were correctly followed.

be sure microwave oven is on a separate circuit.

• be sure food is completely defrosted before cooking.

If food is overcooked:

• check recipe to be sure all directions (amount, power level, time, size of dish) were followed.

If arcing (sparks) occur:

• be sure microwavable dishes were used.

• b e s u r e w i r e t w i s t t i e s w e r e n ’ t u s e d .

• be sure oven wasn ’ t operated when empty.

• make sure metal rack (if used) is properly installed on supports.

If the Display shows a time counting down but the oven is not cooking:

• check that door is firmly closed.

• check that timer wasn ’ t started instead of a cooking function.

If the time of day clock does not always keep correct time:

• check that the power cord is fully inserted into the outlet receptacle.

• be sure the oven is the only appliance on the electrical circuit.

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