COMMERCIAL

COUNTERTOP PIZZA OVEN

Operating Instruction Manual

EPO-1

Model

EPO-1

Voltage

120V ~ 60Hz

Power

1500W

Amperage

12.5A

Width

20.86"

Dimensions

Depth

14.76"

Height

9.25"

BEFORE OPERATING ANY EQUIPMENT, READ AND FAMILIARIZE YOURSELF WITH THESE USE AND SAFETY INSTRUCTIONS

Congratulations on your purchase of this WINCO commercial countertop pizza oven . WINCO takes pride in the quality of its products. When used as intended and with proper care and maintenance, you will experience years of reliable operation from this equipment. To ensure best results, it is important that you read and follow the instructions in this manual carefully. It’s important to save these instructions for future reference.

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Commercial Countertop Pizza Oven

Important For Future Reference

Please complete this information and retain this manual for the life of the product. For

Warranty Service and/or parts, this information is required. Please see Page 8 for More information on your Warranty and how to register.

EPO-1

Model Number

EPO01010000001

Serial Number Date Purchased

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WARNING: ImpRopeR INstAllAtIoN,

AdjustmeNt, AlteRAtIoN, seRvIce oR mAINteNANce cAN cAuse pRopeRty dAmAGe,

INjuRy, oR deAth. ReAd the INstAllAtIoN, opeRAtIoN, ANd mAINteNANce INstRuctIoNs thoRouGhly befoRe INstAllING oR seRvIcING thIs equIpmeNt.

AVERTISSEMENT: TouTE INSTAllATIoN, RéglAgE,

ModIfIcATIoN, RépARATIoN ou ENTRETIEN

INcoRREcT pEuT occASIoNNER dES doMMAgES

MATéRIElS, dES blESSuRES gRAVES ou lA MoRT. lIRE lES INTRucTIoNS d'INSTAllATIoN, d'uTIlISATIoN ET d'ENTRETIEN ATTENTIVEMENT AVANT d'INSTAllER ou dE

RépARER cET AppAREIl.

!

!

cAutIoN: these models ARe desIGNed, buIlt, ANd sold foR commeRcIAl use oNly. If these models

ARe posItIoNed so the GeNeRAl publIc cAN use the equIpmeNt, mAke suRe thAt cAutIoN sIGNs,

WARNINGs, ANd opeRAtING INstRuctIoNs ARe cleARly posted NeAR eAch uNIt so thAt ANyoNe usING the equIpmeNt WIll use It coRRectly ANd

Not INjuRe themselves oR hARm the equIpmeNt.

ATTENTIoN: cES ModèlES SoNT coNçuS, fAbRIquéS,

ET VENduS pouR uN uSAgE coMMERcIAl SEulEMENT.

!

SI cES ModèlES SoNT plAcéS pouR quE lE gRANd publIc puISSE lES uTIlISER, ASSuREz-VouS quE lES coNSIgNES d’ATTENTIoN, d'AVERTISSEMENT, ET lES INSTRucTIoNS d'uTIlISATIoN SoIENT clAIREMENT AffIchéES pRèS dE chAquE uNITé dE SoRTE quE N'IMpoRTE quEl uTIlISATEuR dE l'AppAREIl l'EMploIE coRREcTEMENT ET NE SE blESSE pAS ou

N'ENdoMMAgE pAS l'AppAREIl.

!

WARNING: A fActoRy AuthoRIzed seRvIce pRovIdeR should hANdle All mAINteNANce

ANd RepAIR. befoRe doING ANy mAINteNANce oR RepAIR, folloW seRvIce set up

ARRANGemeNt oN pAGe 8.

AVERTISSEMENT: uN TEchNIcIEN AuToRISé pAR l'uSINE dEVRA EffEcTuER TouT l'ENTRETIEN ET lES

RépARATIoNS. AVANT dE fAIRE TouT ENTRETIEN ou

RépARATIoN, VEuIllEz coNTAcTER WINco.

!

Introduction

Congratulations on the purchase of your WINCO® machine. Please take the time to carefully read through this manual to ensure the machine is operated and maintained properly, to ensure the best possible performance from this product for many years.

WINCO will not accept liability if:

• The instructions in this manual have not been followed correctly.

• Non-authorized personnel have tampered with the machine.

• Non-original spare parts are used.

• The machine has not been handled and cleaned correctly.

• There is any use damage to the unit.

Commercial Countertop Pizza Oven

Table of Contents

Specifications .............................................................................. 1

Warnings ..................................................................................... 2

Introduction ................................................................................ 2

Table of Contents ....................................................................... 3

Packaging .................................................................................... 3

Important Safeguards ................................................................ 4

Operation .................................................................................... 6

Cleaning, Care & Maintenance ................................................. 6

Safety ........................................................................................... 7

Service & Repair .......................................................................... 7

Troubleshooting ......................................................................... 7

Limited Warranty ....................................................................... 8

Package Contents

All units come with an Operating Instruction Manual and the following:

• Electric Pizza Oven Body

• Pizza Tray with Handle

• Crumb Tray

Unpacking the Equipment

dIspose of All pAckAGING mAteRIAls IN AN eNvIRoNmeNtAlly RespoNsIble mANNeR.

1. Remove all packing materials and tape, as well as any protective plastic and cardboard, from the unit.

2. Clean any glue residue left over from the plastic or tape.

3. Place the unit in the desired position and height.

sAve the oRIGINAl box ANd pAckAGING foR use IN pAckAGING ANd shIppING the equIpmeNt If seRvIces

ARe Needed.

WINCO prides itself on quality and service, ensuring that at the time of packing, all products are supplied fully functional and free of damage.

Should you find any damage as result of freight, please contact your

WINCO dealer immediately.

Function and Purpose

This unit is intended to be used for use in commercial food-service operations only. It is not intended for household, industrial or laboratory use.

NOTE

Please remember that this manual and the warning labels do not replace the need to be alert, to properly train and supervise operators, and to use common sense when using this equipment.

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Important Safeguards

To ensure safe installation and operation, please carefully read and understand the following statements.

Unless the operator is adequately trained and supervised there is a possibility of serious injury. Owners of this equipment bear the responsibility to make certain that this equipment is used properly and safely, and to strictly follow all of the instructions contained in this manual and the requirements of local, state or federal law.

Owners should not permit anyone to touch this equipment unless they are over 18 years old, are adequately trained and supervised, and have read and understood this manual.

Owners should also ensure that no customers, visitors or other unauthorized personnel come in contact with this equipment. It is the responsibility of the owner and the operator to remain alert to any hazards posed by the function of this equipment.

If there is ever uncertainty about a particular task or the proper method of operating this equipment, ask an experienced supervisor.

Warnings

This manual contains a number of precautions to follow to help promote safe use of this equipment.

HOT

WARNING AVERTISSEMENT use cAutIoN WheN touchING the uNIt.

Ne touchez pas le liquide chaud ou les surfaces de chauffage lorsque l’appareil chauffe ou en fonctionnement.

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FOR YOUR SAFETY

Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.

WARNING

Improper installation, adjustment, alteration, service or maintenance can cause property damage, injury or death.

Read these installation, operating and maintenance instructions thoroughly before installing or servicing this equipment.

TO PURCHASER

Contact your local gas supplier and ask for instructions in the event the user smells gas. This information should be posted in a prominent location.

ESURE DE SECURITE

Ne pas entreposer ni utiliser de'essence ni autres vapeurs ou liquides inflammables a proximte de cet appareil ou de tout autre apparel!

AVERTISSEMENT

Linstallation, le reglage, la modification, la reparation ou

I'entretien incorrect de cet appareil peut causer des dommages materiels, des blessures ou la mort. Lire attentivement les instructions d'installation, de fonctionnement et d'entretien avant de proceder a son installation ou entretien.

À L'ACHETEUR

CommunIquez avec votre distributeur de gaz et informez vous quant aux procédés a suivre si vous détectez une odeur de gaz. Cette information doit etre affichée a un endroit facile d'acces et tres visible.

Warning

Improper installation, adjustment, alteration, service or maintenance can cause property damage, injury or death. Read the installation, operation and maintenance instructions thoroughly before installing or servicing this equipment.

Caution Before Using Appliance

1. Read all instructions carefully. Do not use this appliance for anything other than its intended use.

2. Do not touch surfaces that may be hot - be sure to always use handles or knobs.

3. Unplug from outlet when not in use, prior to installing or removing parts, and before cleaning. Allow for the device to cool first.

4. To protect against the risk of electrical shock, do not immerse the appliance, cord or plug in water or other liquids.

WARNING AVERTISSEMENT electrical shock hazard

Keep water and other liquids from entering the inside of the unit. Liquid inside the unit could cause an electrical shock.

Risque de choc électrique

Conserver l'eau et d'autres liquides de pénétrer à l'intérieur de l'appareil.

Liquide à l'intérieur de l'appareil pourrait provoquer un choc électrique.

Do not spray water or cleaning products. Liquid could contact the electrical components and cause a short circuit or an electrical shock. Do not use unit if power cord is damaged or has been modified.

Ne pas pulvériser de l'eau ou des produits de nettoyage. Le liquide pourrait contacter avec les composants électriques et causer un court-circuit ou un choc électrique.

Ne pas utiliser l'appareil si le cordon d'alimentation est endommagé. ou a été modifié.

5. Avoid contact with moving parts.

6. Do not operate this device or any other electrical equipment with a damaged cord or plug, or after the unit malfunctions, is dropped or damaged in any manner. Return to the nearest

WINCO Authorized Service Center for examination, repair, and / or adjustment.

7. The use of accessory attachments not recommended by WINCO may cause fire, electric shock or injury.

WARNING AVERTISSEMENT fire hazard.

Risque d'incendie

Correct installation precautions, procedures and regulations must be followed. Operation and safety training is necessary for all users of this equipment.

La surchauffe des vapeurs d'huile ou de l'huile peut s'enflammer et provoquer un incendie. Surveillez la température, la qualité et le niveau d’huile. Utilisez et entretenez le système d'élimination des vapeurs d'huile.

8. Not intended for outdoor installation.

9. Do not let the cord hang over the edge of a table or counter, or touch hot surfaces.

10. Do not place on or near a heat source.

11. Do not overload the unit.

12. This appliance should always be on a stable and steady countertop or table.

13. This appliance is not intended for use by individuals (including children) with reduced or impaired physical, sensory, or mental capabilities, or lack of experience or knowledge, unless they have been given proper supervision or instruction concerning the use of this appliance by a person responsible for their safety.

14. Children should be supervised at all times to ensure that they do not play with this appliance.

15. Unplug the unit and allow to cool before cleaning.

16. Do not place metal objects such as knives, forks or spoons in the oven as it may damage the unit, and may also result in injury.

17. Ensure proper grounding: Use of attached 3-prong plug, or

2 prong plug adapter with adapter ground connected to a grounding lug under outlet cover plate.

Note foR use of AN AdApteR:

Before using an adapter, it must be determined that the outlet cover plate screw is properly grounded. If in doubt, consult a licensed electrician. Never use an adapter unless you are sure it is properly grounded.

The use of an adapter is not permitted in Canada.

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Operation

1. Plug power cord into a receptacle.

2. Each element (top or bottom) can be turned on separately via the light-up power switch on the right side of the unit. The switch light will turn on when the heater is enabled.

3. Timer will need to be turned clockwise to a desired time, or may be turned counter clockwise to the "Stay On" selection.

4. Set the thermostat to a desired temperature.

5. When oven reaches desired pre-heated temperature, the pizza tray can be removed to place pizza onto the tray, then slide back into the oven.

6. (Optional) Turn timer to desired cooking time. Oven will shut off heaters after timer runs to zero.

7. Remove pizza when fully cooked.

8. Turn off unit via the two heater switches, thermostat and/or timer when completed.

CAUTION: do not remove crumb tray during operation - it will be hot!

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Cleaning & Maintenance

Before using this equipment it must be cleaned and dried thoroughly. Clean all surfaces before use. Failure to clean surfaces before using the unit could cause food contamination.

• Always unplug the unit after every use and before cleaning. Unplug the unit when not in operation.

• Allow unit to cool completely before cleaning.

• Remove pizza tray and clean with soap and water.

• Remove crumb tray and empty any crumbs/droppings, then clean with soap and water.

• Clean main body with a damp cloth and stainless steel cleaner if desired.

• Allow to dry before turning the unit back on.

• Do not immerse the device completely in water to clean. The appliance should also NOT be cleaned with a water jet.

NOTE:

Proper cleaning instructions must be followed; otherwise, operation of the unit may be seriously impaired. Do not wash parts in an automatic dishwasher.

WINCO® authorized service personnel must perform any other servicing.

Safety

A WINCO® Approved Service Technician should carry out repairs if necessary. Do not remove any components or service panels on this product.

If the power cord is damaged, it must be replaced by a WINCO

Approved Service Technician in order to avoid a hazard.

Service and Repair

There are no user serviceable parts within this appliance.

To avoid serious injury or damage, NeveR attempt to repair the unit yourself.

To initiate warranty service contact: [email protected] or call: 973-295-3899.

DO NOT send unit to WINCO without first contacting our customer service department.

See "Limited Warranty" section on page 8 for details.

Troubleshooting

If your WINCO Pizza Oven does not operate, please check the following prior to placing a service call.

pRoblem possIble cAuse

Power supply

RecommeNded solutIoN

Check that the power supply cord is correctly plugged in and outlet is working.

Check that the thermostat, timer and heating element switches are turned on.

The unit is not turning on

Thermostat, timer or heating element is not on

Plug/cord or external wiring is damaged

Call WINCO to make service arrangements through their service provider network.

Internal wiring fault

The unit is not cooking the food

Unit overheating & burning food

Oven is heating but temperature is low

Temperature is on correct setting but not heating properly

Unit will get very hot even when at a low temperature setting

Turn up the temperature.

Thermostat needs to be replaced. Call WINCO to make service arrangements through their service provider network.

Thermostat needs to be replaced. Call WINCO to make service arrangements through their service provider network.

It does not get hot

Light does not come on for one of the heating elements

It does get hot but only the light does not come on

Heater/switch/wiring needs to be replaced. Call

WINCO to make service arrangements through their service provider network.

Switch/wiring needs to be replaced. Call WINCO to make service arrangements through their service provider network.

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Limited Warranty

WINCO warrants to the original purchaser of new equipment that said equipment, when installed in accordance with our instructions within

North America and subjected to normal use, is free from defects in material or workmanship for a period of 1 year. The labor warranty is one year from original installation or 18 months from actual factory shipment date, whichever date occurs first. thIs WARRANty Is IN lIeu of All otheR WARRANtIes,

WhetheR expRessed oR ImplIed. WINco expRessly dIsclAIms ANy ImplIed WARRANty of meRchANtAbIlIty oR expRessed oR ImplIed WARRANty of fItNess foR A pARtIculAR puRpose.

WINco’s oblIGAtIoN ANd lIAbIlIty uNdeR thIs WARRANty

Is expRessly lImIted to RepAIRING ANd ReplAcING equIpmeNt thAt pRoves to be defectIve IN mAteRIAl oR

WoRkmANshIp WIthIN the ApplIcAble WARRANty peRIod.

IN No eveNt shAll WINco be lIAble foR INcIdeNtAl oR coNsequeNtIAl dAmAGes to buyeR oR ANy thIRd pARty,

INcludING, WIthout lImItAtIoN, loss of pRopeRty, peRsoNAl INjuRy, loss of busINess oR pRofIts oR otheR ecoNomIc losses, oR stAtutoRy oR exemplARy dAmAGes,

WhetheR IN NeGlIGeNce, WARRANty, stRIct lIAbIlIty, oR otheRWIse.

This warranty is given only to the first purchaser from a retail dealer.

No warranty is given to subsequent transferees.

Warranty does not cover product failures caused by: failure to maintain, neglect, abuse, damage due to excess water, fire, normal wear, improper set up and use. Periodic maintenance is not covered.

This warranty is not in force until such time as a properly completed and digitally signed Installation/Warranty Registration has been received by WINCO within 30 days from the date of installation.

ReGIsteR oNlINe At: http://support.wincous.com

Proof of purchase is required to extend warranty more than 1 year from date of shipment from the factory.

the foReGoING WARRANty pRovIsIoNs ARe A complete

ANd exclusIve stAtemeNt betWeeN the buyeR ANd selleR.

WINco NeItheR Assumes NoR AuthoRIzes ANy peRsoNs to Assume foR It ANy otheR oblIGAtIoN oR lIAbIlIty IN coNNectIoN WIth sAId equIpmeNt.

Examples of items not covered under warranty, but not limited to just these items:

1. Acts of God, fire, water damage, burglary, accident, theft.

2. Freight damage.

3. Improper installation or alteration of equipment.

4. Use of generic or after market parts.

5. Repairs made by anyone other than a WINCO designated service provider.

6. Lubrication.

7. Expendable wear parts, adjustable feet, blown fuses, lamps, etc.

8. Cleaning of equipment.

9. Misuse or abuse.

WARRANTY REGISTRATION

SCAN THE QR CODE WITH YOUR MOBILE DEVICE

WARRANty seRvIce

To initiate warranty service contact: [email protected] or call: 973-295-3899

DO NOT send unit to WINCO without first contacting our customer service department.

or go to http://support.wincous.com

TO FILL OUT AND SUBMIT YOUR WARRANTY REGISTRATION.

Please keep this manual in a safe place for future use!