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USER GUIDE
LG-H850
Copyright ©2018 LG Electronics Inc. All rights reserved.
MFL69880302 (1.0)
www.lg.com
ENGLISH
About this user guide
Thank you for choosing this LG product. Please carefully read this user guide before using the device for the first time to ensure safe and proper use.
• Always use genuine LG accessories. The supplied items are designed only for this device and may not be compatible with other devices.
• Descriptions are based on the device default settings.
• Default apps on the device are subject to updates, and support for these apps may be withdrawn without prior notice. If you have any questions about an app provided with the device, please contact an
LG Service Centre. For user-installed apps, please contact the relevant service provider.
• Modifying the device’s operating system or installing software from unofficial sources may damage the device and lead to data corruption or data loss. Such actions will violate your LG licence agreement and void your warranty.
• Some content and illustrations may differ from your device, depending on the area, service provider, software version, or OS version, and are subject to change without prior notice.
• Software, audio, wallpaper, images, and other media supplied with your device are licenced for limited use. If you extract and use these materials for commercial or other purposes, you may be infringing copyright laws. As a user, you are fully responsible for the illegal use of media.
• Additional charges may incur for data services, such as messaging, uploading, downloading, auto-syncing and location services. To avoid additional charges, select a data plan suitable to your needs. Contact your service provider to obtain additional details.
1
Instructional notices
WARNING : Situations that could cause injury to the user and third parties.
CAUTION : Situations that may cause minor injury or damage to the device.
NOTE : Notices or additional information.
About this user guide 2
Table of contents
5 Guidelines for safe and efficient use
Custom-designed
Features
Basic Functions
35 Product components and accessories
38 Turning on or off the power
3
Useful Apps
76 Installing and uninstalling apps
Settings
Appendix
Table of contents 4
Guidelines for safe and efficient use
Please read these simple guidelines. Not following these guidelines may be dangerous or illegal.
Should a fault occur, a software tool is built into your device that will gather a fault log. This tool gathers only data specific to the fault, such as signal strength, cell ID position in sudden call drop and applications loaded. The log is used only to help determine the cause of the fault. These logs are encrypted and can only be accessed by an authorised LG Repair centre should you need to return your device for repair.
Exposure to radio frequency energy
Radio wave exposure and Specific Absorption Rate (SAR) information.
This mobile phone model LG-H850 has been designed to comply with applicable safety requirements for exposure to radio waves. These requirements are based on scientific guidelines that include safety margins designed to assure the safety of all persons, regardless of age and health.
• The radio wave exposure guidelines employ a unit of measurement known as the Specific Absorption Rate, or SAR. Tests for SAR are conducted using standardised methods with the phone transmitting at its highest certified power level in all used frequency bands.
• While there may be differences between the SAR levels of various LG phone models, they are all designed to meet the relevant guidelines for exposure to radio waves.
• The SAR limit recommended by the International Commission on Non-Ionizing
Radiation Protection (ICNIRP) is 2 W/kg averaged over 10 g of tissue.
• The highest SAR value for this model phone tested for use at the ear is
0.596 W/kg (10 g) and when worn on the body is 1.040 W/Kg (10 g).
• This device meets RF exposure guidelines when used either in the normal use position against the ear or when positioned at least 5 mm away from the body.
When a carry case, belt clip or holder is used for body-worn operation, it should not contain metal and should position the product at least 5 mm away from your body. In order to transmit data files or messages, this device requires a quality connection to the network. In some cases, transmission of data files or messages may be delayed until such a connection is available. Ensure the above separation distance instructions are followed until the transmission is completed.
5
Product care and maintenance
• Always use genuine LG batteries, chargers and accessories approved for use with this particular device model. The use of any other types may void any approval or warranty applying to the device and may be dangerous.
• Some contents and illustrations may differ from your device without prior notice.
• Do not disassemble this unit. Take it to a qualified service technician when repair work is required.
• Repairs under warranty, at LG’s discretion, may include replacement parts or boards that are either new or reconditioned, provided that they have functionality equal to that of the parts being replaced.
• Keep away from electrical appliances such as TVs, radios and personal computers.
• The unit should be kept away from heat sources such as radiators or cookers.
• Do not drop.
• Do not subject this unit to mechanical vibration or shock.
• Switch off the phone in any area where you are required to by special regulations. For example, do not use your phone in hospitals as it may affect sensitive medical equipment.
• Do not handle the phone with wet hands while it is being charged. It may cause an electric shock and can seriously damage your phone.
• Do not charge a handset near flammable material as the handset can become hot and create a fire hazard.
• Use a dry cloth to clean the exterior of the unit (do not use solvents such as benzene, thinner or alcohol).
• Do not charge the phone when it is on soft furnishings.
• The phone should be charged in a well ventilated area.
• Do not subject this unit to excessive smoke or dust.
• Do not keep the phone next to credit cards or transport tickets; it can affect the information on the magnetic strips.
• Do not tap the screen with a sharp object as it may damage the phone.
• Do not expose the phone to liquid or moisture.
Guidelines for safe and efficient use 6
• Use accessories like earphones cautiously. Do not touch the antenna unnecessarily.
• Do not use, touch or attempt to remove or fix broken, chipped or cracked glass.
Damage to the glass display due to abuse or misuse is not covered under the warranty.
• Your phone is an electronic device that generates heat during normal operation.
Extremely prolonged, direct skin contact in the absence of adequate ventilation may result in discomfort or minor burns. Therefore, use care when handling your phone during or immediately after operation.
• If your phone gets wet, immediately unplug it to dry off completely. Do not attempt to accelerate the drying process with an external heating source, such as an oven, microwave or hair dryer.
• The liquid in your wet phone, changes the colour of the product label inside your phone. Damage to your device as a result of exposure to liquid is not covered under your warranty.
Efficient phone operation
Electronics devices
All mobile phones may receive interference, which could affect performance.
• Do not use your mobile phone near medical equipment without requesting permission. Avoid placing the phone over pacemakers, for example, in your breast pocket.
• Some hearing aids might be disturbed by mobile phones.
• Minor interference may affect TVs, radios, PCs etc.
• Use your phone in temperatures between 0 ºC and 35 ºC, if possible. Exposing your phone to extremely low or high temperatures may result in damage, malfunction, or even explosion.
Guidelines for safe and efficient use 7
Road safety
Check the laws and regulations on the use of mobile phones in the area when you drive.
• Do not use a hand-held phone while driving.
• Give full attention to driving.
• Pull off the road and park before making or answering a call if driving conditions so require.
• RF energy may affect some electronic systems in your vehicle such as car stereos and safety equipment.
• When your vehicle is equipped with an air bag, do not obstruct with installed or portable wireless equipment. It can cause the air bag to fail or cause serious injury due to improper performance.
• If you are listening to music whilst out and about, please ensure that the volume is at a reasonable level so that you are aware of your surroundings. This is of particular importance when near roads.
Avoid damage to your hearing
To prevent possible hearing damage, do not listen at high volume levels for long periods.
Damage to your hearing can occur if you are exposed to loud sound for long periods of time. We therefore recommend that you do not turn on or off the handset close to your ear. We also recommend that music and call volumes are set to a reasonable level.
• When using headphones, turn the volume down if you cannot hear the people speaking near you, or if the person sitting next to you can hear what you are listening to.
• Excessive sound pressure from earphones and headphones can cause hearing loss.
Guidelines for safe and efficient use 8
Glass Parts
Some parts of your mobile device are made of glass. This glass could break if your mobile device is dropped on a hard surface or receives a substantial impact. If the glass breaks, do not touch or attempt to remove it. Stop using your mobile device until the glass is replaced by an authorised service provider.
Blasting area
Do not use the phone where blasting is in progress. Observe restrictions and follow any regulations or rules.
Potentially explosive atmospheres
• Do not use your phone at a refueling point.
• Do not use near fuel or chemicals.
• Do not transport or store flammable gas, liquid or explosives in the same compartment of your vehicle as your mobile phone or accessories.
In aircraft
Wireless devices can cause interference in aircraft.
• Turn your mobile phone off before boarding any aircraft.
• Do not use it on the ground without permission from the crew.
Children
Keep the phone in a safe place out of the reach of small children. It includes small parts which may cause a choking hazard if detached.
Emergency calls
Emergency calls may not be available on all mobile networks. Therefore you should never depend solely on your phone for emergency calls. Check with your local service provider.
Guidelines for safe and efficient use 9
Battery information and care
• You do not need to completely discharge the battery before recharging. Unlike other battery systems, there is no memory effect that could compromise the battery’s performance.
• Use only LG batteries and chargers. LG chargers are designed to maximise the battery life.
• Do not disassemble or short-circuit the battery.
• Keep the metal contacts of the battery clean.
• Replace the battery when it no longer provides acceptable performance. The battery pack may be recharged hundreds of times before it needs replacing.
• Recharge the battery if it has not been used for a long time to maximise usability.
• Do not expose the battery charger to direct sunlight or use it in high humidity, such as in the bathroom.
• Do not leave the battery in hot or cold places, as this may deteriorate battery performance.
• Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the instructions.
• If you need to replace the battery, take it to the nearest authorised LG
Electronics service point or dealer for assistance.
• Always unplug the charger from the wall socket after the phone is fully charged to save unnecessary power consumption of the charger.
• Actual battery life will depend on network configuration, product settings, usage patterns, battery and environmental conditions.
• Make sure that no sharp-edged items such as animal’s teeth or nails, come into contact with the battery. This could cause a fire.
Guidelines for safe and efficient use 10
01
Custom-designed
Features
Modular Type
You can use the modular functionality provided by your device to use various features provided by various accessories.
Remove the module from the module slot of the device. Then you can just replace the battery, or you can install another accessory into the module slot to use the specific features provided by the accessory.
•
Installing the battery for details.
• Available accessories, which are called LG Friends, are optional.
• To purchase optional accessories, contact an LG Customer Service
Centre.
• Available accessories may vary depending on the area or service provider.
Module
Custom-designed Features 12
Always On Display
You can display the date, time, signature or other information on the screen even when the main screen is turned off. Always On Display is a useful feature in order to check the time frequently and display your own signature.
• The battery may drain faster when you use Always On Display. Turn off this feature to use the battery longer.
1 Tap Settings Display Always-on display and then drag to activate it.
• This feature may be turned on when you purchase the device.
• The default setting may vary depending on the area and service provider.
2 Tap Set what to show and select items to display on the turned-off screen.
• Digital Clock : Always display the current time, even if the screen is turned off.
• Signature : Display your signature in place of the current time on the turned-off screen. Use the Set signature option to enter a signature and change the font.
• Make sure to check the signature not to exceed the input field.
Custom-designed Features 13
Daylight mode
You can use the enhanced IPS Quantum Display feature to view the screen clearly in outdoor daylight when the sun shines bright.
135º Wide-angle lens
You can use the wide-angle lens to take photos of a range that is wider than the actual field of vision. This feature is useful when you take a photo or record a video of a landscape or a wide area from a narrow area.
You can capture a sprawling skyline, a packed stadium concert, an entire beach, and all that your eyes can see, and more.
Dual cameras
You can use the dual cameras on the back of the device to take a variety of photos and videos of from a tight close-up scene to a vast scene.
Simply pinch or spread your fingers on the screen.
Custom-designed Features 14
Pop-out Picture
You can make your photo as if in a frame: you can take both a normal and wide-angle photo at the same time. Make your photo popping and standing out against these four background frame effects: Fisheye, B&W,
Vignette, and Lens blur.
•
Steady recording
You can use the steady recording feature to minimise extreme motion blur when you take a photo or record a video. This feature automatically stabilises your photo or video while you are in motion. Tap to activate this feature.
Custom-designed Features 15
Multi-tasking feature
Multi-Window
You can use two apps at the same time by separating the screen into the multiple windows.
While using an app, tap and hold from the Home touch buttons, then select an app from the recently used apps list.
• You can use two apps displayed on the main screen at the same time.
• To stop the Multi-Window feature, tap and hold .
• You can use this feature in an app that supports the Multi-Window feature.
• The Multi-Window feature is not supported by some apps, including downloaded apps.
Custom-designed Features 16
Overview screen
The Overview screen provides a preview of your recently used apps.
To view the list of recently used apps, tap on the Home, then tap the displayed app.
• Tap and hold an app and drag it to the top of the screen to start the app with the Multi-Window. You can also tap at the top of each app.
Smart Bulletin
You can add a Home screen that collects and displays useful information for you.
View main news from Smart Bulletin at a glance. You do not need to add an additional widget or run an app.
1 Tap Settings Display Home screen Smart Bulletin and then drag to activate it.
• The Smart Bulletin can be found on the left-most canvas of the
Home screen.
2 Configure Smart Bulletin by using the available menu items.
• To rearrange menu items displayed on the Smart Bulletin, tap and hold , then drag up or down.
• To display or hide a menu item on the Smart Bulletin, drag .
• To change the Smart Bulletin configuration, tap on the Smart
Bulletin.
Custom-designed Features 17
Smart Notice
You can use Smart Notice to get useful information that matches your time and location. This widget analyzes your environment and daily usage patterns to provide information that is useful at a specific time and location.
Use Smart Notice as:
• Automatic reminders to add frequently used unsaved numbers to contacts.
• Automatic reminders to make a call to a number you did not call back after sending a reject message.
• Automatic reminders of the birthday of a contact saved in the calendar and the contact list.
• Automatic reminders to clean up temporary files, downloaded files, and apps that have not been used for a specific period of time.
• Automatic reminders to customise device settings according to the pattern and place you are using the device.
• Automatic reminders to save power when battery consumption is high.
Starting Smart Notice
You can add the Smart Notice widget when it is not added by default or is deleted from the Home screen. Take the following steps to add the widget:
1 On the Home screen, tap and hold on an empty space, then tap
Widgets .
2 Tap and hold Smart Notice , then drag it to another position on the
Home screen.
• The Smart Notice widget appears on the Home screen, and its automatic reminder functions start along with an overview of them.
Custom-designed Features 18
• Tap on the widget screen to change Smart Notice settings according to your preferences or to select the items on which you want Smart Notice to provide automatic reminders.
• The Smart Notice feature may be turned on when you purchase the device.
• The default setting may vary depending on the area or the service provider.
Smart Doctor
You can use Smart Doctor to diagnose the device’s condition and optimise it.
1 Tap Settings General Smart Doctor .
2 Use desired functions.
• Optimize phone : Close currently unused apps and clean up temporary files to improve device performance.
• Diagnose : Analyse the battery, mobile data, apps, network status, and use patterns to view device management information.
Custom-designed Features 19
quick share
You can share a photo or video to the app you want immediately after taking it.
1 Tap , then take a photo or record a video.
2 Tap the app icon that appears on the screen to share it using that app.
You can also swipe the icon towards the opposite direction to see what other apps you can use to share your photos and videos.
quick share icon
• The app displayed by the quick share icon may vary, depending on the type and frequency of access to the apps installed on the device.
• This feature is available only in specific modes.
Custom-designed Features 20
QuickRemote
QuickRemote overview
You can control many electronic devices in different locations by using your device as a remote control.
• This feature uses infrared (IR) signals and operates very similar to a remote control. When using QuickRemote, keep the IR sensor at the top right of the device uncovered.
• This feature may vary or may not be supported, depending on the area, service provider, or device manufacturer.
Registering a device for remote control
You can register a device you want to control remotely with your device.
1 Tap LG QuickRemote .
2 Tap to specify locations where you want to use the remote control.
3 Tap and select the type and manufacturer of the device you want to remotely control.
4 Follow the on-screen instructions to make sure that the QuickRemote feature works properly on the device.
Creating a universal remote control
When the device you want to control with your device does not exist in the list, you can create a customised universal remote control by arranging your frequently used buttons according to your preferences.
1 Tap LG QuickRemote .
2 Tap to specify locations where you want to use the remote control.
3 Tap Universal remote .
4 Enter a remote control name and tap OK .
Custom-designed Features 21
5 Tap and hold the button you want, then drag it to the position you want.
6 Tap NEXT .
7 Follow the on-screen instructions to register the buttons, then tap
SAVE .
QuickMemo+
QuickMemo+ overview
You can make creative notes by using a variety of options on this advanced notepad feature, such as image management and screenshots, which are not supported by the conventional notepad.
Creating a note
1 Tap QuickMemo+ .
2 Tap to create a note.
• : Save a note.
• : Undo the previous edit.
• : Redo the recently deleted edits.
• : Enter a note by using the keypad.
• : Write notes by hand.
• : Erase handwritten notes.
• : Zoom in or out, rotate or erase the parts of a handwritten note.
• : Access additional options.
3 Tap to save the note.
Custom-designed Features 22
Writing notes on a photo
1 Tap QuickMemo+ .
2 Tap to take a photo, then tap OK .
• The photo is automatically attached into the notepad.
3 Tap or to write notes on the photo.
• Write notes by hand on the photo.
• Enter text below the photo.
4 Tap to save the note.
Writing notes on a screenshot
1 While viewing the screen you want to capture, drag the status bar downwards and then tap .
• The screenshot appears as the notepad background theme. Memo tools appear at the top of the screen.
2 Crop the image (if necessary) and take notes as desired.
• Write notes by hand on the photo.
3 Tap and save the notes to the location you want.
• Saved notes can be viewed in either QuickMemo+ or Gallery .
• To save notes in the same location all the time, select the Use as default app checkbox and select an app.
• You can capture the entire screen by using the scroll capture feature.
• While using an app such as Message and Chrome, drag the notifications panel downwards and then tap Capture+ Extended to capture the entire screen you are currently viewing as a single file.
• This feature is available only on some apps that support the scroll capture feature.
• Pinch two fingers or spread your fingers apart to change the memo layout.
Custom-designed Features 23
QSlide
You can start apps by using QSlide to use them while other apps are running. For example, use the calculator or calendar when a video is playing.
When an app is running, tap QSlide .
• This feature may not be supported by some apps.
• : Turn off the QSlide mode to switch to full-screen mode.
• : Adjust the opacity of the QSlide window. If the QSlide window is transparent, it will not respond to touch inputs.
• : Close the QSlide window.
• : Adjust the size of the QSlide window.
Custom-designed Features 24
LG Health
LG Health overview
You can manage your health and maintain good exercise habits by keeping track of the exercises you do.
Getting started with LG Health
You can configure LG Health when launching the app for the first time or after resetting it.
1 Tap LG Health .
2 Follow the on-screen instructions to complete configuration.
Using LG Health
You can view main information on LG Health and manage the amount of physical exercise and health information.
1 Tap LG Health .
2 The following options are available.
Custom-designed Features 25
• : View your exercise log on the day you want to check.
• : Begin tracking an exercise. The route and amount of your physical exercise are recorded for each exercise type.
• : Set your daily exercise goals including calories and steps, or set various LG Health settings.
• Health-related information provided by LG Health is designed for user convenience and cannot be used for purposes of disease prevention, treatment, diagnosis or other medical issues.
• LG Health may vary or may not be available, depending on the country and service provider. LG Health functions that are available and apps that can be added to LG Health may vary, depending on the country. This is due to differing laws and regulations.
Custom-designed Features 26
Do not disturb
You can limit or mute notifications to avoid disturbances for a specific period of time.
1 Tap Settings Sound Do not disturb and then drag to activate it.
2 Tap Sounds and vibrations and select the mode you want:
• Priority only : Receive sound or vibrate notifications for the selected apps. Even when Priority only is turned on, alarms still sound.
• Total silence : Disable both the sound and vibration.
Ringtone ID
You can set the device so that it plays an automatically composed ringtone for each incoming call from the selected contacts. This function is useful because you can know who are calling you by only hearing the ringtone.
1 Tap Settings Sound Ringtone ID and then drag to activate it.
2 Tap Compose ringtones for and select the desired option.
• The default ringtone plays for incoming calls from contacts except for the selected contact.
Custom-designed Features 27
Fingerprint recognition
Fingerprint recognition overview
Register your fingerprint on your device first before using the fingerprint recognition function.
You can use the fingerprint recognition function in the following cases:
• To unlock the screen
• To view the locked content in Gallery or QuickMemo+
When confirming a purchase or signing in to an app, identify yourself by simply touching the fingerprint sensor.
• Your fingerprint never changes for your whole life, and everyone has a unique fingerprint. Therefore, your fingerprint can be used by the device for user identification. Very similar fingerprints from different users may be recognised by the fingerprint sensor as the same fingerprint. To enhance the device security, set the screen lock to a pattern, PIN or password.
• If your fingerprint is unrecognised or if you forget screen lock, bring your device to the nearest LG Customer Service Centre.
Custom-designed Features 28
Precautions for fingerprint recognition
Fingerprint recognition accuracy may decrease. To maximise recognition accuracy, check the following before using the device.
• The device's Power/Lock key has a fingerprint sensor. Ensure that the
Power/Lock key is not damaged by a metallic object, such as coin or key.
• When water, dust or other foreign substance are on the Power/Lock key or your finger, the fingerprint registration or recognition may not work. Clean and dry your finger before having the fingerprint recognised.
• A fingerprint may not be recognised properly if the surface of your finger has a scar or is not smooth due to being soaked in water.
• If you bend your finger or use the fingertip only, your fingerprint may not be recognised. Make sure that your finger covers the entire surface of the Power/Lock key.
• Scan only one finger for each registration. Scanning more than one finger may affect fingerprint registration and recognition.
• The device may generate static electricity if the surrounding air is dry.
If the surrounding air is dry, avoid scanning fingerprints, or touch a metallic object such as a coin or key before scanning fingerprints to remove static electricity.
Custom-designed Features 29
Registering fingerprints
You can register and save your fingerprint on the device to use fingerprint identification.
1 Tap Settings General Lock screen & security Fingerprints .
• To use this feature, make sure that screen lock is set. If a screen lock is not set, set the screen lock following the guide on the screen. See
2 Locate the Power/Lock key on the back of the device and gently put your finger on it to register the fingerprint.
• Gently press the Power/Lock key so that the sensor can recognise your fingerprint. If you press the Power/Lock key with an excessive force, the screen lock function may start or the screen may be turned off.
• Ensure that your fingertip covers the entire surface of the sensor of the
Power/Lock key.
Custom-designed Features 30
3 Follow the on-screen instructions.
• Repeat scanning the fingerprint by moving your finger little by little until the fingerprint registers.
4 When the fingerprint registration is done, tap OK .
• Tap ADD MORE to register another fingerprint. If you register only one fingerprint and the corresponding finger is not in a good condition, the fingerprint recognition may not work well. As the preventive measure against this kind of situation, register multiple fingerprints.
Managing fingerprints
You can edit or delete registered fingerprints.
1 Tap Settings General Lock screen & security Fingerprints .
2 Unlock according to the specified lock method.
3 From the fingerprint list, tap a fingerprint to rename it. To delete it, tap
.
Unlocking the screen with a fingerprint
You can unlock the screen or view the locked content by using your fingerprint. Activate the desired function:
1 Tap Settings General Lock screen & security Fingerprints .
2 Unlock according to the specified lock method.
3 On the fingerprint settings screen, activate the desired function:
• Screen lock : Unlock the screen with a fingerprint.
• Content lock : Unlock content with a fingerprint. To do this, make sure that the content lock is set.
Custom-designed Features 31
Content sharing
Playing content from another device
You can play photos, videos or songs saved on your device from a TV.
1 Connect the TV and your device to the same Wi-Fi network.
2 While viewing the items from the Gallery or Music app, tap Play on other device .
3 Select the TV you want to connect to.
• For use with Chromecast, Google Play services should be up to date.
Viewing content from nearby devices
You can view content from various devices, such as a computer, NAS or mobile device, by using the Gallery or Music apps.
Connecting the devices
Connect both your device and another device that support DLNA function to the same wireless network.
• Make sure that File sharing (DLNA) is activated on both the device and the connected device.
Searching for nearby devices
You can view a list of DLNA devices on the same network by selecting the
Nearby devices menu in each app.
Use content from nearby devices as if you were using it on your device.
Custom-designed Features 32
Sending or receiving files
You can share files between your device and another LG device, or a tablet or computer.
Sending files
From the Gallery , File Manager or Music app, tap Share or , then select a device on the file sharing list.
Receiving files
Drag the status bar downward and tap , then tap File sharing .
If your device does not support the file sharing feature, tap Settings
Network File sharing SmartShare Beam .
• Make sure that your device is connected to the same wireless network as the file transfer target device.
• Make sure that File sharing is activated on both the device and the target device.
Sending files to a computer
You can quickly send large files to your computer.
1 Install LG Bridge on your computer.
2 Start LG Bridge on the computer, then sign in using your LG account.
3 Tap Settings Network LG AirDrive , then sign in using your
LG account.
• You can download LG Bridge from the LG Mobile website ( www.lg.com).
Custom-designed Features 33
02
Basic Functions
Product components and accessories
Make sure that none of the following items are missing:
• Device
• Battery
• Ejection pin
• Stereo headset
• USB cable
• Charger
• Quick Start Guide
• The items described above may be optional.
• The items supplied with the device and any available accessories may vary depending on the area and service provider.
• Always use genuine LG Electronics accessories. Using accessories made by other manufacturers may affect your device's call performance or cause malfunctions. This may not be covered by LG's repair service.
• If any of these basic items are missing, contact the dealer from which you purchased your device.
• To purchase additional basic items, contact the LG Customer Service
Centre.
• To purchase optional items, contact the LG Customer Service Centre for available dealers.
• Some items in the product box are subject to change without notice.
• The appearance and specifications of your device are subject to change without notice.
Basic Functions 35
Parts overview
Microphone
Earpiece
Front camera lens
Proximity/Ambient light sensor
Volume keys (+/-)
Module eject key
Module
RGB sensor
Rear camera lens (General)
Laser detection auto-focus
Power/Lock key
(Fingerprint sensor)
IR sensor
Stereo headset jack
LED indicator
Touch screen
SIM/Memory card tray
Charger/USB cable port
Flash
Rear camera lens
(Wide-angle)
NFC antenna (built in)
Microphone
Basic Functions
Speaker
36
• Proximity/Ambient light sensor
- Proximity sensor: During a call, the proximity sensor turns off the screen and disables touch functionality when the device is in close proximity to the human body. It turns the screen back on and enables touch functionality when the device is outside a specific range.
- Ambient light sensor: The ambient light sensor analyses the ambient light intensity when the auto-brightness control mode is turned on.
• Laser detection auto-focus
- Detects the distance from the camera to your subject for automatic focusing.
- Quickly focuses on closer or farther objects when you use the rear camera to take photos.
• Volume keys
- Adjust the Volume for ringtones, calls or notifications.
- Gently press a Volume key to take a photo. To take continuous shots of photos, press and hold the Volume key.
- Press the Volume Down (-) key twice to launch the Camera app when the screen is locked or turned off. Press the Volume Up (+) key twice to launch Capture+ .
• Power/Lock key (Fingerprint sensor)
- Briefly press the key when you want to turn the screen on or off.
- Press and hold the key when you want to select a power control option.
- Gently put your finger on the key when you want to unlock the screen with your fingerprint.
Basic Functions 37
• Some functions may be restricted for access, depending on the device specifications.
• An NFC antenna is built into the back of the device. Do not damage the
NFC antenna.
• Do not put heavy objects on the device or sit on it. Failure to do so may damage the touch screen feature.
• Screen-protective film or accessories may interfere with the proximity sensor.
• If your device is wet or is being used in a humid place, the touch sensor or buttons may not function properly.
Turning on or off the power
Turning on the power
When the power is turned off, press and hold the Power/Lock key.
• When the device is turned on for the first time, initial configuration takes place. The first booting time for the smart phone may be longer than usual.
Turning off the power
Press and hold the Power/Lock key, then select Power off .
Power control options
Tap and hold the Power/Lock key, then select an option.
• Power off : Turn off the device.
• Power off and restart : Restart the device.
• Turn on Airplane mode : Block telecommunication-related functions, including making phone calls, messaging and browsing the Internet.
Other functions remain available.
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Installing the SIM card
Properly use the SIM (Subscriber Identity Module) card provided by your service provider.
1 Insert the ejection pin into the hole on the card tray.
2 Pull out the card tray.
3 Put the SIM card on the card tray with the gold-coloured contacts facing downwards.
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4 Insert the card tray back into the slot.
• Of several types of SIM cards, only the Nano-SIM cards work with the device.
• For problem-free performance, it is recommended to use the phone with the correct type of SIM card. Always use a factory-made SIM card supplied by the operator.
Precautions when using SIM card
• Do not lose your SIM card. LG is not responsible for damage and other issues caused by loss or transfer of a SIM card.
• Be careful not to damage the SIM card when you insert or remove it.
Inserting the memory card
The device supports up to a 2 TB microSD. Some memory cards may not be compatible with your device, depending on the memory card manufacturer and type.
• Some memory cards may not be fully compatible with the device. If you use an incompatible card, it may damage the device or the memory card, or corrupt the data stored in it.
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1 Insert the ejection pin into the hole on the card tray.
2 Pull out the card tray.
3 Put the memory card on the card tray with the gold-coloured contacts facing downwards.
Memory card
SIM card
4 Insert the card tray back into the slot.
• The memory card is an optional item.
• Frequent writing and erasing data may shorten the lifespan of memory cards.
Removing the memory card
Unmount the memory card before removing it for safety.
1 Tap Settings General Storage .
2 Insert the ejection pin into the hole on the card tray.
3 Pull out the card tray and remove the memory card.
• Do not remove the memory card while the device is transferring or accessing information. This may cause data to be lost or corrupted, or may damage the memory card or the device. LG is not responsible for losses that result from the abuse or improper use of memory cards, including the loss of data.
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Battery
Removing the battery
• Turn off the device before removing the battery. Failure to do so may damage the device.
1 Press the module eject key to partly eject the module from the device.
Module
Module eject key
2 Grab the middle of the ejected module and pull it out from the device.
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3 Hold the battery and module with both hands and separate them from one another in the direction of the arrow.
1
2
• Do not bend the battery when removing it. The plastic cap on the battery may be damaged.
Installing the battery
• Device specifications may vary depending on the area or service provider.
To purchase additional batteries or compatible optional items, contact an LG Customer Service Centre for support.
• Be sure to use authentic accessories provided by LG Electronics. Using third-party accessories may damage the device or cause malfunctions.
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1 Align the indicated arrows correctly and insert the battery into the module according to the order indicated in the image.
2
1
2 Grab the lower part of the module as shown in the figure below, then gently slide the module into the device until they are tightly fastened.
• Never press the module eject key when inserting the module into the device.
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Precautions when using the module
• When inserting the battery into the device, make sure that the battery is attached to the module. Inserting the battery without the module attached may damage the device.
• When replacing the battery, take extra care to ensure that no foreign substance or water enters the device.
• Do not put the device in a hot and humid location when the battery module is removed.
• Ensure that the inside of the device does not contact a metallic object or water and does not get damaged.
• Leaving the device with the module separated for an extended period of time may deform the device or damage the metallic contacts. This may result in device malfunction.
• Never separate the module from the device without pressing the module eject key. This may damage the device.
• Never remove the module when the device is in use.
• If a gap occurs between the module and device while you are using the device, firmly insert the module into the device.
• If you insert a module that is not compatible with your service provider, for example, a module bought from other service provider or in an area that is not covered by your service provider, your device may not operate normally.
• Be careful not to hurt your fingers when inserting or removing the module.
• Make sure to insert the battery and module correctly. If you insert them incorrectly, the device may not operate properly or may get damaged.
• Failure to follow the instructions in the user guide may damage the device.
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Charging the battery
Before using the device, fully charge the battery.
Connect one end of the charging cable to the charger, insert the other end of the cable into the cable port, and then plug the charger into a power socket.
• Make sure to use the USB cable provided as a basic accessory.
• Make sure to use an LG-approved charger, battery and charging cable.
Charging the battery with a third-party charger may cause the battery to explode or may damage the device.
• Using the device when it is charging may cause electric shock. To use the device, stop charging.
• This device is supplied with the battery inserted. When using the device for the first time, check the battery level and fully charge the battery before using the device if necessary.
• Remove the charger from the power socket after the device is fully charged. This prevents unnecessary power consumption.
• Another way to charge the battery is by connecting a USB cable between the device and a desktop or laptop computer. This may take a longer time than charging the battery in the common way.
• Do not charge the battery by using a USB hub that is unable to maintain the rated voltage. Charging may fail or unintentionally stop.
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Using the battery efficiently
Battery lifespan may decrease if you keep many apps and functions running simultaneously and continuously.
Cancel background operations to increase battery life.
To minimise battery consumption, follow these tips:
• Turn off the Bluetooth ® or Wi-Fi network function when not using them.
• Set the screen timeout to as short a time as possible.
• Minimise the screen brightness.
• Set a screen lock when the device is not used.
• To use a downloaded app, check the battery level.
Touch screen
You can familiarise yourself with how to control your device by using touch screen gestures.
Tapping
Lightly tap with your fingertip to select or run an app or option.
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Tapping and holding
Tap and hold for several seconds to run a hidden function.
Double-tapping
Tap twice quickly to zoom in or out on a web page or map.
Dragging
Tap an item, such as an app or widget, then move your finger to another location in a controlled motion. You can use this gesture to move an item.
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Swiping
Tap the screen with your finger and move it quickly without pausing. You can use this gesture to scroll through a list, a web page, photos, screens, and more.
Pinching and spreading
Pinch two fingers to zoom out such as on a photo or map. To zoom in, spread your fingers apart.
• Do not expose the touch screen to excessive physical shock. You might damage the touch sensor.
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• A touch screen failure may occur if you use the device near a magnetic, metallic or conductive material.
• If you use the device under bright lights, such as direct sunlight, the screen may not be visible, depending on your position. Use the device in a shady location or a location with an ambient light that is not too bright and bright enough to read books.
• Do not press the screen with excessive force.
• Gently tap with your fingertip on the option you want.
• Touch control may not work properly if you tap while wearing a glove or by using the tip of your fingernail.
• Touch control may not work properly if the screen is moist or wet.
• The touch screen may not function properly if a screen-protective film or accessory purchased from a common online or offline store is attached to the device.
Home screen
Home screen overview
The Home screen is the starting point for accessing various functions and apps on your device. Tap on any screen to directly go to the Home screen.
You can manage all apps and widgets on the Home screen. Swipe the screen left or right to view all installed apps at a glance.
To search for an app, use Google search.
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Home screen layout
You can view all apps and organise widgets and folders on the Home screen.
Status bar
Widget
Folder
Page icon
Quick access area
Home touch buttons
• The Home screen may vary, depending on the service provider or software version.
• Status bar: View status icons, the time and the battery level.
• Widget: Add widgets to the Home screen to quickly access necessary information without bothering to run apps one by one.
• Folder: Create folders to group apps by your preferences.
• Page icon: View the total number of Home screen canvases and the currently displayed canvas which is highlighted.
• Quick access area: Fix main apps at the bottom of the screen so that they can be accessed from any Home screen canvas.
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• Home touch buttons
- : Return to the previous screen. Close the keypad or pop-up windows.
- : Tap to go to the Home screen. To launch Google , tap and hold.
: View a list of recently used apps or run an app from the list. Use the CLEAR ALL option to delete all recently used apps.
Editing Home touch buttons
You can rearrange Home touch buttons or add frequently used functions to Home touch buttons.
Tap Settings Display Home touch buttons Button combination and customise settings.
• Several functions, including QSlide, the notifications panel or Capture+, are provided. A maximum of five items can be added.
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Hiding the Home touch buttons
You can hide the Home touch buttons to view in a larger screen while using an app.
1 Tap Settings Display Home touch buttons Hide Home touch buttons .
2 Select apps to hide the Home touch buttons whiling using the app, and tap .
• The Home touch buttons disappear 3 seconds after the last touch.
• To view the Home touch buttons again, drag the bottom of the screen upwards.
Lock/hide icon
The icon to lock or hide the Home touch buttons appears at the bottom left of the screen.
If you want to lock the Home touch buttons while hiding the buttons, tap
on the left of the Home touch buttons.
To hide the Home touch buttons again, double-tap .
• Some features may not be supported while hiding the Home touch buttons.
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Status icons
When there is a notification for an unread message, calendar event or alarm, the status bar displays the corresponding notification icon. Check your device’s status by viewing notification icons displayed on the status bar.
No signal
Data is being transmitted over the network
Alarm is set
Vibrate mode is on
Bluetooth is on
Connected to a computer via USB
Battery level
Airplane mode is on
Missed calls
Wi-Fi is connected
Mute mode is on
GPS is on
Hotspot is on
No SIM card
The NFC read/write P2P mode is on
• Some of these icons may appear differently or may not appear at all, depending on the device's status. Refer to the icons according to the actual environment and area in which you are using the device and your service provider.
• Displayed icons may vary, depending on the area or service provider.
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Notifications panel
You can open the notifications panel by dragging the status bar downward on the main screen.
• To open the quick access icons list, drag the notifications panel downwards.
• To rearrange, add, or remove icons, tap EDIT .
• If you touch and hold the icon, the settings screen for the corresponding function appears.
EDIT
• You can use the notifications panel even on the lock screen. Drag the notifications panel while the screen is locked to quickly access the desired features.
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Switching the screen orientation
You can set the screen orientation to automatically switch according to the device’s physical orientation.
On the notification panel, tap Rotation from the quick access icon list.
You can also tap Settings Display and activate Auto-rotate screen .
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Editing the Home screen
On the Home screen, touch and hold on an empty space, then select the desired action from below.
• To rearrange the Home screen canvases, touch and hold on a canvas, then drag it to another location.
• To add a widget to the Home screen, touch and hold on a blank area of the Home screen, then select Widgets .
• To change a theme, tap and hold on a blank area of the Home screen, then select Theme .
• To configure the Home screen settings, touch and hold on a blank area of the Home screen, then select Home screen settings
for details.
• To view or reinstall the uninstalled apps, touch and hold on a blank area of the Home screen, then select App trash
for details.
• To change the default screen, touch and hold on a blank area of the
Home screen, move to desired screen, tap , then tap the screen once more.
Default screen
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Viewing the background theme
You can view only the background image by hiding the apps and widgets on the Home screen.
Spread two fingers apart on the Home screen.
• To return to the original screen, which displays apps and widgets, pinch your fingers on the Home screen or tap .
Moving apps on the Home screen
On the Home screen, touch and hold an app, then drag it to another location.
• To keep frequently used apps at the bottom of the Home screen, touch and hold an app, then drag it to the quick access area at the bottom.
• To remove an icon from the quick access area, drag the icon to the
Home screen.
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Using folders from the Home screen
Creating folders
On the Home screen, touch and hold an app, then drag it over another app.
• A new folder is created and the apps are added to the folder.
Editing folders
On the Home screen, tap a folder and do one of the following actions.
• To edit the folder name and colour, tap the folder name.
• To add apps, touch and hold an app, then drag it over the folder and release it.
• To remove an app from the folder, touch and hold the app and drag it to outside the folder. If the removed app is the only one app that existed in the folder, the folder is removed automatically.
• You can also add or remove apps after tapping in the folder.
• You cannot change the folder colour while using downloaded theme.
Home screen settings
You can customise the Home screen settings.
1 Tap Settings Display Home screen .
2 Customise the following settings:
• Select Home : Select a Home screen mode.
• Wallpaper : Change the Home screen background wallpaper.
• Screen swipe effect : Select an effect to apply when the Home screen canvas switches.
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• Icon shape : Choose if you want icons to have square or rounded corners.
• Sort apps by : Set how apps are sorted on the Home screen.
• Grid : Change the app arrangement mode for the Home screen.
• Hide apps : Select which apps you want to hide from the Home screen.
• Loop Home screen : Enable to allow continuous Home screen scrolling (loop back to first screen after the last screen).
• Smart Bulletin : Use the Home screen to view information customised to your needs.
• Search : Search by swiping down on the Home screen.
Screen lock
Screen lock overview
Your device’s screen turns off and locks itself if you press the Power/Lock key. This also happens after the device is left idle for a specified period of time.
If you press the Power/Lock key when a screen lock is not set, the Home screen appears immediately.
To ensure security and prevent unwanted access to your device, set a screen lock.
• A screen lock prevents unnecessary touch input on the device screen and reduces battery consumption. We recommend that you activate the screen lock while not using the device.
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Setting a screen lock
There are several options available for configuring the screen lock settings.
1 Tap Settings General Lock screen & security Select screen lock and then select the method you prefer.
2 Customise the following settings:
• None : Deactivate the screen lock function.
• Swipe : Swipe on the screen to unlock the screen.
• Knock Code : Tap the screen in a pattern to unlock the screen.
• Pattern : Draw a pattern to unlock the screen.
• PIN : Enter a numeric password to unlock the screen.
• Password : Enter an alphanumeric password to unlock the screen.
• Fingerprints : Unlock the screen by using your fingerprint.
• If you incorrectly attempt to unlock the device 5 times, the screen is blocked for 30 seconds.
Secure start-up settings
When you select Knock Code, Pattern, PIN or Password as a screen lock method, you can configure your device to be locked whenever turning on the device in order to secure your data.
• You cannot use all functions, except for emergency calls until you unlock the device.
• If you forget your decryption password, you cannot restore encrypted data and personal information.
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Precautions for the secure start-up feature
• If you forget your decryption password, you cannot restore encrypted data and personal information.
• Be sure to keep your screen lock passwords separately.
• If you enter the screen lock passwords incorrectly more than the specified times, the device automatically resets itself and the encrypted data and your personal information are deleted automatically and they cannot be restored.
• Be cautious not to enter incorrect screen lock passwords more than the specified times.
• When you turn on the device right after the device resets, encryption also starts. If you stop the encryption arbitrarily, the data may be damaged. Be sure to wait until the reset is completed.
Customise Lock screen
You can customise lock screen.
1 Tap Settings General Lock screen & security Customize
Lock screen .
2 Select a function you want to set.
• Wallpaper : Allows you to set the background for your Lock screen.
• Shortcuts : Allows you to choose apps to run on your Lock screen.
This setting appears only when a screen lock is set.
• Screen swipe effect : Allows you to set the screen transition effect to apply when the screen is unlocked.
• Weather animation : Enable this option to display weather animations for the current location on the Lock screen.
• Contact info for lost phone : Allows you to set text to be displayed on the Lock screen to identify the phone’s owner.
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Secure lock settings
You can set secure lock settings.
1 Tap Settings General Lock screen & security Secure lock settings .
2 Select a function you want to set.
• Lock timer : Allows you to set the amount of time before the screen automatically locks after the backlight turns off (time-out due to inactivity).
• Power key instantly locks : Enable this option to instantly lock the screen when the Power/Lock button is pressed. This setting overrides the Security Lock timer setting.
• Smart Lock : Allows you to set trusted devices, places, voice, and/or on-body detection that will allow your phone to remain unlocked.
• Menus you can set may be different depending on lock screen methods you choose.
KnockON
You can turn the screen on or off by double-tapping the screen.
• This option is available only on the Home screen provided by LG. It may not function properly on a custom launcher or on the Home screen installed by the user.
• When tapping the screen, use your fingertip. Do not use a fingernail.
• To use the KnockON feature, make sure that the proximity/light sensor is not blocked by a sticker or any other foreign substance.
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Turning the screen on
Double-tap the middle of the screen.
• Tapping the top or bottom of the screen may decrease the recognition rate.
Turning the screen off
Double-tap on an empty space on the Home screen and Lock screen.
You can also double-tap an empty space on the status bar.
Knock Code
You can unlock the screen by creating your own Knock Code. When the screen is locked, you can directly access the Home screen by tapping the screen in a specified sequence.
• You can use your Knock Code together with the KnockOn feature.
• Make sure to use your fingertip when tapping the screen.
Creating a Knock Code
1 Tap Settings General Lock screen & security Select screen lock Knock Code .
2 Tap the squares in a pattern of your choice to create a Knock Code and tap NEXT .
3 Input the created Knock Code again for verification, then tap
CONFIRM .
Unlocking the screen with a Knock Code
Unlock the screen by inputting the Knock Code you have created.
You can also input your Knock Code on the touch screen when the screen is turned off.
• It is also possible to enter a Knock Code when the lock screen is turned on.
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Memory card encryption
You can encrypt and protect data saved on the memory card. The encrypted data in the memory card cannot be accessed from another device.
1 Tap Settings General Lock screen & security Encryption
& credentials Encrypt SD card .
2 Read the on-screen overview of memory card encryption and then tap
CONTINUE to continue.
3 Select an option and tap ENCRYPT NOW .
• New data encryption : Encrypt only data that is saved on the memory card after encryption.
• Full encryption : Encrypt all the data currently saved on the memory card.
• Exclude media files : Encrypt all files, except for media files such as music, photos and videos.
• To encrypt the memory card, make sure that a screen lock is set using a
PIN or password.
• Once memory card encryption starts, some functions are not available.
• If the device is turned off while encryption is underway, the encryption process will fail, and some data may be damaged. Therefore, be sure to check if the battery level is sufficient before starting encryption.
• Encrypted files are accessible only from the device where the files were encrypted.
• The encrypted memory card cannot be used on another LG device. To use the encrypted memory card on another mobile device, format the card.
• You can activate memory card encryption even when no memory card is installed into the device. Any memory card that is installed after encryption will automatically be encrypted.
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Taking screenshots
You can take screenshots of the current screen you are viewing.
Via a shortcut
Press and hold the Power/Lock key and the Volume Down (-) key at the same time for at least two seconds.
• Screenshots can be viewed from the Screenshots folder in the
Gallery .
Via Capture+
On the screen where you want to take a screenshot, drag the status bar downwards, then tap .
• When the screen is turned off or locked, you can access Capture+ by pressing the Volume Up (+) key twice. To use this feature, tap
Settings General Shortcut keys and turn on Shortcut keys .
•
See Writing notes on a screenshot
for details.
Entering text
Using the Smart keyboard
You can use the Smart keyboard to enter and edit text.
With the Smart keyboard, you can view text as you type without bothering to alternate between the screen and a conventional keyboard.
This allows you to easily find and correct errors when typing.
Moving the cursor
With the Smart keyboard, you can move the cursor to the exact position you want. When typing text, touch and hold on the space bar and then drag left or right.
Basic Functions 66
• This option is available only on the QWERTY keyboard.
Suggesting words
Smart keyboard automatically analyses your usage patterns to suggest frequently used words as you type. The longer you use your device, the more precise the suggestions are.
Enter text, then tap a suggested word or gently drag the left or right side of the keyboard upwards.
• The selected word is automatically entered. You do not need to manually type every letter of the word.
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Changing the QWERTY keyboard layout
You can add, delete or rearrange keys on the bottom row of the keyboard.
1 Tap Settings General Language & input On-screen keyboard LG Keyboard Keyboard height and layout QWERTY keyboard layout .
You can also tap on the keyboard and tap Keyboard height and layout QWERTY keyboard layout .
2 Tap a key on the bottom row, then drag it to another position.
• You can select and organise frequently used symbols.
• This option is available on the QWERTY, QWERTZ and AZERTY keyboards.
• This function may not be supported for some languages.
Customising the keyboard height
You can customise the keyboard height to maximise hand comfort when typing.
1 Tap Settings General Language & input On-screen keyboard LG Keyboard Keyboard height and layout Keyboard height .
You can also tap on the keyboard and tap Keyboard height and layout Keyboard height .
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2 Adjust the keyboard height.
Selecting a landscape keyboard mode
You can select a landscape keyboard mode from several choices.
1 Tap Settings General Language & input On-screen keyboard LG Keyboard Keyboard height and layout Keyboard type in landscape .
You can also tap on the keyboard and tap Keyboard height and layout Keyboard type in landscape .
2 Select a keyboard mode.
Splitting the keyboard
You can split the keyboard in half and place each piece on either side of the screen when the screen is in landscape mode.
To split the keyboard, turn the device horizontally and spread it apart on both sides with holding the keyboard with two fingers. To attach the keyboard, close it with pressing with two fingers.
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One-handed operation mode
You can move the keyboard to one side of the screen so that you can use the keyboard with one hand.
1 Tap Settings General Language & input On-screen keyboard LG Keyboard Keyboard height and layout Onehanded operation .
You can also tap on the keyboard and tap Keyboard height and layout One-handed operation .
2 Press the arrow displayed next to the keyboard to move the keyboard in the direction you want.
Adding languages to the keyboard
You can make additional languages available for keyboard input.
1 Tap Settings General Language & input On-screen keyboard LG Keyboard Select languages .
2 Select the languages you want to make available.
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Copy and Paste
You can cut or copy text from an app, and then paste the text into the same app. Or, you can run other apps and paste the text into them.
1 Touch and hold around the text you want to copy or cut.
2 Drag / to specify the area to copy or cut.
3 Select either CUT or COPY .
• Cut or copied text is automatically added to the clipboard.
4 Touch and hold the text input window, then select PASTE .
• If there is no item that has been copied or cut, the PASTE option will not appear.
Entering text by using voice
On the keyboard, touch and hold and then select .
• To maximise the voice command recognition, speak clearly.
• To enter text with your voice, make sure that your device is connected to a network.
• To select the language for voice recognition, tap Languages on the voice recognition screen.
• This function may be not supported, or the supported languages may differ depending on the service area.
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Clip Tray
If you copy or cut an image or text, it is automatically saved to the clip tray and can be pasted to any space at any time.
1 On the keyboard, touch and hold and select .
You can also touch and hold the text input window, then select CLIP
TRAY .
2 Select and paste an item from the clip tray.
• A maximum of 20 items can be saved to the clip tray.
• Tap to lock saved items in order not to delete them, even when the maximum quantity is exceeded. A maximum of ten items can be locked. To delete locked items, unlock them first.
• Tap to delete the items saved to the clip tray.
• The clip tray may not be supported by some downloaded apps.
Content sharing
Playing content from another device
You can play photos, videos or songs saved on your device from a TV.
1 Connect the TV and your device to the same Wi-Fi network.
2 While viewing the items from the Gallery or Music app, tap or
Play on other device .
Or tap Settings Network Screen sharing and then tap to activate it.
3 Select the TV you want to connect to.
• For use with Chromecast, Google Play services should be up to date.
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Viewing content from nearby devices
You can view content from various devices, such as a computer, NAS or mobile device, by using the Gallery or Music apps.
Tap Settings Network Media server and then tap Content sharing
to activate it.
Connecting the devices
Connect both your device and another device that support DLNA function to the same wireless network.
• Make sure that File sharing (DLNA) is activated on both the device and the connected device.
Searching for nearby devices
You can view a list of DLNA devices on the same network by selecting the
Nearby devices menu in each app.
Use content from nearby devices as if you were using it on your device.
Sending or receiving files
You can share files between your device and another LG device, or a tablet or computer.
Sending files
From the Gallery , File Manager or Music app, tap Share or , then select a device on the file sharing list.
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Receiving files
Drag the status bar downward and then tap File sharing .
If your device does not support the file sharing feature, tap Settings
Network File sharing SmartShare Beam .
• Make sure that your device is connected to the same wireless network as the file transfer target device.
• Make sure that File sharing is activated on both the device and the target device.
Do not disturb
You can limit or mute notifications to avoid disturbances for a specific period of time.
Tap Settings Sound Do not disturb .
• Mode and select the mode you want:
Priority only : Receive sound or vibrate notifications for the selected apps. Even when Priority only is turned on, alarms still sound.
Total silence : Disable both the sound and vibration.
• Select priorities : Receive alarms and the notifications for the selected apps.
App notifications : Select apps to receive the notifications.
Calls from : Set up a range of notifications when receiving a call.
Repeated calls : Second call from same caller within 15 min is not silenced.
Messages from : Set up a range of notifications when receiving a message.
• Use Do not disturb : Turn on the Do not disturb feature.
• Event : Set the schedule for which you want to turn on the Do not disturb feature.
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03
Useful Apps
Installing and uninstalling apps
Installing apps
Access an app store to search and download apps.
• You can use SmartWorld, Play Store or the app store provided by your service provider.
• Some app stores may require you to create an account and sign in.
• Some apps may charge fees.
• If you use mobile data, you may be charged for data usage, depending on your pricing plan.
• SmartWorld may not be supported depending on the area or service provider.
Uninstalling apps
Uninstall apps that you no longer use from your device.
Uninstalling with the touch and hold gesture
On the Home screen, touch and hold the app to uninstall, then drag it over
Delete at the top of the screen.
• If apps were uninstalled within 24 hours from now, you can reinstall
for details.
Uninstalling by using the settings menu
Tap Settings General Apps & notifications App info , select an app, then tap Uninstall .
• Some apps cannot be uninstalled by users.
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Uninstalling apps from the app store
To uninstall an app, access the app store from which you download the app and uninstall it.
Installing and uninstalling apps during the setup
When you turn on the device for the first time, you can download recommended apps.
You can skip to the next step without installation.
App trash
You can view the uninstalled apps on the Home screen. You can also reinstall apps which were uninstalled within 24 hours from now.
1 Tap App trash .
You can also touch and hold an empty area of the Home screen, then tap App trash .
2 Activate the desired function:
• Restore : Reinstall the selected app.
• : Remove the uninstalled apps permanently from the device.
• Uninstalled apps are automatically removed from the device 24 hours after they were uninstalled. If you want to reinstall the uninstalled apps, you must download them again from the app store.
• This feature is activated on the default Home screen only. If you uninstall apps while using the EasyHome screen or other launcher, they are immediately and permanently removed from the device.
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App Shortcuts
On the Home screen, touch and hold an app icon such as Call, Message,
Camera, Gallery and Settings to display a quick access menu. Use apps more easily through App Shortcuts.
• Tap to configure the settings for the desired app’s widget.
• Tap to view the information for the desired app.
• This feature is available only on some apps.
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Phone
Voice call
Make a phone call by using one of the available methods, such as manually entering a phone number and making a call from the contact list or the list of recent calls.
Making a call from the keypad
1 Tap Dial .
2 Make a call by using a method of your choice:
• Enter a phone number and tap .
• Touch and hold a speed dial number.
• Search for a contact by tapping the initial letter of a contact name in the contact list, and then tap .
• To enter "+" when making an international call, touch and hold number
0.
•
See Adding contacts for details on how to add phone numbers to the
speed dial list.
Making a call from the contact list
1 Tap Contacts .
2 From the contact list, select a contact and tap .
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Answering a call
To answer a call, drag on the incoming call screen.
• When the stereo headset is connected, you can make calls by using the call/end button on the headset.
• To end a call without turning off the screen, tap Settings
Network Call Answer and end calls and then activate End call with the Power key .
Rejecting a call
To reject an incoming call, drag across the incoming call screen.
• To send a rejection message, drag the rejection message option across the screen.
• To add or edit a rejection message, tap Settings Network Call
Call blocking & Decline with message Decline with message .
• When a call is coming in, press the Volume Up (+), Volume Down (-) or
Power/Lock key to mute ringtone or vibration, or to hold the call.
Checking an incoming call while using an app
When a call comes in while using an app, a pop-up notification can be displayed at the top of the screen. You can receive the call, reject the call, or send message from the pop-up screen.
• Tap Settings Network Call More Incoming voice call pop-up and then select the desired way you would like to display the incoming call while using an app.
Viewing missed calls
If there is a missed call, the status bar at the top of the screen displays .
To view missed call details, drag the status bar downwards. You can also tap Call logs .
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Functions accessible during a call
During a call, you can access a variety of functions by tapping the on-screen buttons:
• Contacts : View the contact list during a call.
• Hold : Hold a call.
• Dialpad : Display or hide the dial pad.
• Speaker : Turn on the speakerphone function.
• Mute : Mute your voice so that your voice cannot be heard by the other party.
• Bluetooth : Switch the call to a Bluetooth device that is paired and connected.
• : End a call.
• : Access additional call options.
• Available settings items may vary depending on the area or service provider.
Making a three-way calling
You can make a call to another contact during a call.
1 During a call, tap Add call .
2 Enter a phone number and tap .
• The two calls are displayed on the screen at the same time, and the first call is put on hold.
3 To start a conference call, tap Merge calls .
• You may be charged a fee for each call. Consult with your service provider for more information.
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Viewing call records
To view recent call records, tap Call logs . Then, you can use the following functions:
• To view detailed call records, select a contact. To make a call to the selected contact, tap .
• To delete call records, tap Delete .
• The displayed call duration may differ from the call charge. Consult with your service provider for more information.
• The deleted call history can not be restored.
• Pinch two fingers or spread your fingers apart to adjust the font size of call logs or contacts.
Configuring call options
You can configure various call options.
1 Tap Dial or Call logs .
2 Tap Call settings and then configure the options to suit your preferences.
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Messaging
Sending a message
You can create and send messages to your contacts using the Messaging app.
• Sending messages abroad may incur additional charges. Consult with your service provider for more information.
1 Tap .
2 Tap .
3 Specify a recipient and create a message.
• To use multimedia options, tap .
• To access optional menu items, tap .
4 Tap Send to send the message.
Reading a message
You can view exchanged messages organised by contact.
1 Tap .
2 Select a contact from the message list.
Configuring messaging settings
You can change messaging settings to suit your preferences.
1 Tap .
2 Tap Settings from the message list.
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Camera
Starting the camera
You can take a photo or record a video to cherish all of your memorable moments.
Tap .
• Before taking a photo or recording a video, wipe the camera lens with a soft cloth.
• Be careful not to stain the camera lens with your fingers or other foreign substance.
• Images included in this user guide may be different from the actual device.
•
Photos and videos can be viewed or edited from the Gallery. See Gallery overview
for details.
Changing the camera mode
You can select a camera mode that suits your environment to take a photo or record a video easily and conveniently.
Tap MODE , then select the desired mode.
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Auto mode
You can take photos or record videos by selecting a variety of camera modes and options.
1 Tap , then tap MODE Auto (
A
).
2 To take a photo, tap . To record a video, tap .
Turn the flash on or off.
Switch between front and rear cameras.
Apply a film filter effect.
Switch between the wide-angle camera and standard camera.
Start the Gallery.
Record videos.
Take photos.
Select a camera mode.
Change the camera options.
Back to the previous screen.
Taking a photo
1 Select a camera mode and tap the subject to focus the camera on.
2 Tap to take a photo.
• You can also press the Volume Down (-) or Volume Up (+) key to take a photo.
• When the screen is turned off or locked, start the camera by pressing the Volume Down (-) key twice. Tap Settings General
Shortcut keys and then tap Off to activate it.
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Recording a video
1 Select a camera mode and tap the subject to focus the camera on.
2 Tap .
• To take a photo while recording a video, tap .
• To pause the video recording, tap . To resume the video recording, tap .
• While recording a video, you may spread or pinch two fingers to zoom in or out.
• While recording a video, you may tap the desired area to adjust the brightness.
3 Tap to end the video recording.
• To check the aspect ratio before recording a video, press and hold .
Customising the camera options
You can customise a variety of camera options to suit your preferences.
Tap on the screen.
• Available options vary depending on the selected camera (front or rear camera) and the selected camera mode.
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Photo size Select values for aspect ratio and size for taking photos.
Video resolution Select values for resolution and size for recording videos.
HDR
Timer
Obtain photos in vivid colours and get compensated effects even when they are taken against the light. These functions are provided by the high dynamic range (HDR) technology equipped in the camera.
Set the timer to automatically take photos or record videos after a specified period of time.
Cheese shutter Take photos with voice commands.
Steady recording Minimise motion blur while recording a video.
Tag locations
Grid
Storage
Save the image with GPS location data.
Display guide grids so that you can take photos or record videos based on the horizontal and vertical reference lines.
Select if you want to store the pictures and videos in the
Internal storage or SD card. (Available when a memory card is inserted.)
Simple view
Help
Hide all menus from the camera screen.
Provide Help for each camera menu.
Additional options on the front camera
Selfie shot
Save as flipped
Gesture view
Take a selfie by selecting its option between Gesture shot and Auto shot .
Save as flipped images after taking selfies.
Allows you to view the photo immediately after taking a photo.
• When using the front camera, you can adjust the filter and skin tone.
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Various camera modes
Pop-out
You can take a photo or record a video by using both the general and wide-angle lens of the dual camera at the back of the device to shoot the scenes as if they were put in the frame. The scenes shown in the small, front screen are shot by using the general camera, and the scenes shown in the large, background screen are shot by using the wide-angle lens.
Change the front screen to a different shape or apply various effects to take a sensuous photo or video.
1 Tap , then tap MODE .
2 Tap and select the desired layout.
3 Select effects:
• : Apply a convex lens effect to the area captured by the wideangle camera.
• : Apply grayscale to the area captured by the wide-angle camera.
• : Darken the edges of the area captured by the wide-angle camera.
• : Blur the area captured by the wide-angle camera.
4 Tap to take a photo. To record a video, tap .
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Multi-view recording
You can take multiple photos or videos in the form of a collage by using the front and rear cameras. Photos and videos can be saved with different layouts.
1 Tap , then tap MODE .
2 Tap and select a layout.
3 Tap to take photos, according to the on-screen instructions. To record a video, tap .
• Tap to record a short video clip.
• To switch between front and rear (general or wide-angle) cameras, drag up or down, or left or right.
• To take continuous shots of photos or videos at specific intervals, tap and hold or .
• Tap / to take pictures or record videos simultaneously or sequentially.
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Snap movie
You can record short videos clips and assemble them into a 60-second short film.
1 Tap , then tap MODE .
2 Tap .
• Tap the icon once to record a three-second video clip. Tap and hold the icon to create a longer video clip (maximum length: one minute).
Preview the selected clip.
Delete the selected clip.
Timeline.
Play all the clips.
3 Tap SAVE .
Save the video.
Delete all the clips.
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Panorama
You can create a panoramic photo by moving the camera in one direction to photograph and stitch continuous shots of a wide view.
1 Tap , then tap MODE .
2 Tap and then slowly move the camera in one direction.
• Move the device by following the direction of the arrow in the guideline.
3 Tap to stop capturing the panoramic.
Slo-mo
You can create an entertaining video by changing the moving speeds of subjects in your video. This feature allows you to record a video at a faster rate of speed and then play it at the standard speed so that the video appears to be slowed down.
1 Tap , then tap MODE .
2 Tap and record a video.
3 Tap to end the video recording.
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Time-lapse
You can take a sequence of frames at set intervals to record changes that take place slowly over time, such as cloud movements, celestial motions, traffic, and more.
1 Tap , then tap MODE .
2 Tap and record a video.
• To adjust the video playback rate, tap .
3 Tap to end the video recording.
• While recording a Time-lapse video, voices are not recorded.
Burst shot
You can take continuous shots of photos to create moving pictures.
In the Auto mode, touch and hold .
• Continuous shots are taken at a fast speed while is held down.
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Connecting with LG friends cameras
You can connect the device to another camera to view photos or videos saved on the camera.
• This function is available when using multi-view or snap.
• The LG Friends cameras that can be connected with the device are optional accessories. Consult with LG Customer Service Centre for purchasing.
• This function may not be supported or some options may differ, depending on the area or service provider.
Manual camera mode
You can create photos featuring professional touch by using a variety of advanced features. Adjust the white balance, focus, brightness, ISO, shutter speed and other options.
1 Tap , then tap MODE Manual ( ).
2 Customise the following camera settings.
Adjust white balance.
Adjust focus.
Adjust brightness.
3 Tap to take the photo.
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Reset the settings.
Adjust shutter speed.
Adjust ISO speed.
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Other useful features in the Camera app
Auto-Exposure/Auto-Focus lock
You can fix the current exposure level and focus position by touching and holding the screen in the Auto mode. To turn off the feature, tap a blank area on the screen.
• This feature is available only in specific modes.
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Switching between cameras
You can switch between the front and rear cameras to suit your environment.
On the camera screen, tap or drag the screen in any direction to switch between the front and rear cameras.
•
Use the front camera to take selfies. See Selfie shot for details.
Zoom in or out
You can use zoom in or out on the camera screen while taking a photo or recording a video.
• On the camera screen, pinch or spread two fingers to zoom in or out, then use the displayed +/- slide bar.
• You can also drag the button up or down. This feature is available only in Auto mode and Manual camera mode.
• The zoom feature is not available when using the front camera in selfie mode.
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Selfie shot
You can use the front camera to view your face on the screen and take selfies.
Gesture shot
You can take selfies by using gestures.
Show your palm to the front camera and then clench your fist.
You can also clench your fist and then open it towards the front camera.
• In three seconds, a photo is taken.
• To use this feature, switch to the front camera mode, then tap
Selfie shot Gesture shot .
• Make sure that your palm and fist are within the reference line so that the camera can detect them.
• This feature may not be available while using some of the camera features.
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Auto shot
You can use the face detection feature to take selfies easily and conveniently. You can set the device so that, when you look at the screen, the front camera detects your face and takes a selfie automatically.
• The white coloured guide frame appears when the front camera detects your face. If the subject within the guide frame stops moving, the guide frame colour turns blue, then the camera takes a photo.
• Tap Selfie shot Auto shot to enable the Auto shot feature.
Interval shot
You can take selfies at an interval.
While using the front camera, you can show your palm to the camera, then clench your fist twice quickly.
• Four photos are taken at regular intervals after a timer delay of three seconds.
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Gesture view
After taking a selfie with the front camera, you can preview the selfie immediately by placing the screen close to your face.
• Tap Gesture view to enable the Gesture view feature.
• Only one preview is available each time a photo is taken.
• If you rotate the device while in preview screen, the screen switches to camera mode.
Save as flipped
Before taking a photo with the front camera, tap Save as flipped .
The image is flipped horizontally.
• When using the front camera, you can change how selfies are taken in the camera options. See
Customising the camera options for details.
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Gallery
Gallery overview
You can view and manage photos and videos saved on your device.
1 Tap .
• Saved photos and videos are displayed by folder.
2 Tap a folder and select a file.
• View the selected file in full-screen mode.
• While viewing a photo, swipe left or right to view the previous or next photo.
• While viewing a video, swipe left or right to rewind or fast-forward the video.
• You can view the photos or videos organised by year, month or day in the Photos tab.
• To view photos by location at which the photo was taken, tap
Tag locations , then tap . The photos are automatically grouped by location under the Memory tab of the Gallery app.
• Some file formats may not be supported, depending on the installed software.
• Some files may not be opened due to encoding.
• Files that exceed the size limit may cause an error.
• You need to activate the GPS feature to create Memory albums.
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Viewing photos
Add to or remove from your favorites.
Back to the previous screen.
Start the camera.
Access additional options.
View related content.
Edit images.
Delete images.
Share images.
• To display the menu items, gently tap the screen. To hide the menu items, tap the screen again.
Editing photos
1 While viewing a photo, tap .
2 Use a variety of effects and tools to edit the photo.
3 Tap SAVE to save changes.
• The changes are overwritten to the original file.
• To save the edited photo as another file, tap Save copy .
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Playing a video
Pause or play the video.
Rewind the video.
Open with QSlide.
Access additional options.
Fast-forward the video.
Choose screen ratio.
Making a GIF file.
Lock or unlock the screen.
Edit the video.
• To adjust the sound volume, drag the right side of the video screen up or down.
• To adjust the screen brightness, drag the left side of the screen up or down.
Editing videos
1 While viewing a video, tap .
2 Use a variety of effects and edit tools to edit the video.
Adjust the resolution.
Revert the edit.
create a 15 sec,
30 sec or 60 sec video clip.
Create a movie using various effects.
Launch the editor.
Select a section to speed.
Adjust the video duration.
3 Tap SAVE to save changes.
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Deleting files
You can delete files by using one of the following options:
• Touch and hold a file from the file list, then tap Delete .
• Tap from the file list and delete the desired files.
• Deleted files are automatically moved to Trash and they can be restored to the Gallery within 7 days.
• Tap to completely delete the files. In this case, the files cannot be restored.
Sharing files
You can share files by using one of the following options:
• While viewing a photo, tap to share the file by using the method you want.
• While viewing a video, Share to share the file by using the method you want.
• Tap from the file list to select files and share them using the method you want.
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Creating a movie
You can create a new movie by putting images and videos together.
1 Tap , then tap Create movie .
2 Select images or videos for your movie and tap NEXT .
3 Edit the selected images and videos and then tap SAVE .
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Deleting files
You can select images or videos to delete from your video by tapping at the top right corner of its thumbnail.
Adding files
You can select images or videos to add after tapping at the bottom of the screen. You can also select the images or videos you have already previously added.
• Touch and hold a file, and then tap another file for multiple selection.
Rearranging files
To rearrange the images and videos, touch and hold the file you want to move, then dragging it to the desired location.
Adding file effects
Tap to add a theme or background music, change the font.
Resetting the movie edits
You can reset the edits made to the movie (e.g. play time) by tapping .
Previewing a file
Check your new video before saving it by tapping . After the playback time elapses, the next file is played automatically.
• A maximum of 50 images and videos can be used to create a video.
• The playback time for an image is 3 seconds by default and it cannot be changed. Videos can be trimmed down to a minimum of 1 second.
• This feature may not support some image or video formats.
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Making a GIF
You can easily make a GIF file using recorded videos or photos.
Making a GIF by using recorded videos
1 At the desired starting point while watching a video, tap .
2 Select the length of the GIF you want to create.
• GIF is generated for the time selected from the current time.
• For videos less than 5 seconds, GIF images are automatically generated for the remaining time.
Making a GIF by using photos
1 While viewing an album, tap Create GIF .
2 Select the desired photos to create a GIF file and then tap NEXT .
• You can add more images and adjust the GIF speed, screen ratio, and file order.
• You may use this feature solely for creative purposes. The use of this feature involving infringement of any other person’s rights, such as copyright or defamatory or offensive statements, may be subject to civil, criminal, or administrative liabilities and/or penalties under applicable laws. You shall not copy, reproduce, distribute, or otherwise make illegal use of any copyrighted materials without permission of the rightful owner or copyright holder. To the fullest extent permitted by applicable law, LG Electronics disclaims all expressed and implied warranties as well as liabilities associated thereto.
• A maximum of 100 images can be used to create a GIF file.
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Contacts
Contacts overview
You can save and manage contacts.
Tap LG Contacts .
Adding contacts
Adding new contacts
1 On the contact list screen, tap .
2 Enter contact details and tap SAVE .
Importing contacts
You can import contacts from another storage device.
1 On the contact list screen, tap Manage contacts Import .
2 Select the source and target locations of the contact you want to import, and then tap OK .
3 Select the contacts and tap IMPORT .
Adding contacts to the speed dial list
1 On the contact list screen, tap Speed dial .
2 Tap Add contact from a speed dial number.
3 Select a contact.
• While adding a new contact, tap to add a speed dial number.
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Searching for contacts
You can search for contacts by using one of the following options:
• Tap from the top of the contacts list and then enter the contact information or phone number.
• Scroll the contact list up or down.
• From the index of the contact list screen, tap the initial letter of a contact.
• Tap from the top of the contacts list and then enter the contact information or phone number to display all search details from call logs, contacts and groups.
Contacts list
Editing contacts
1 On the contact list screen, select a contact.
2 On the contact detail screen, tap and edit details.
3 Tap SAVE to save changes.
Deleting contacts
You can delete contacts by using one of the following options:
• On the contact list screen, touch and hold a contact you want to delete, then tap Delete contact .
• Tap Delete on the contact list screen.
• Deleted contacts may not be restored.
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Adding favourites
You can register frequently used contacts as favourites.
1 On the contact list screen, select a contact.
2 On the contact detail screen, tap .
Creating groups
1 On the contacts group list, tap .
2 Enter a new group name.
3 Tap Add members , select contacts, then tap ADD .
4 Tap SAVE to save the new group.
Clock
Alarm
You can set an alarm to trigger it at a specified time.
1 Tap Tools Clock Alarm .
2 Tap to add a new alarm.
3 Configure the alarm settings and tap SAVE .
• If you select a previously set alarm, you can edit the alarm.
• To delete an alarm, tap at the top of the screen. You can also touch and hold the alarm.
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World clock
You can view the current time in cities around the world.
1 Tap Tools Clock World clock .
2 Tap and add a city.
Timer
You can set the timer to trigger an alarm after a specified period of time.
1 Tap Tools Clock Timer .
2 Set the time and tap Start .
• To suspend the timer, tap Pause . To resume the timer, tap Resume .
3 Tap Stop to stop the timer alarm.
Stopwatch
You can use the stopwatch to record a lap time.
1 Tap Tools Clock Stopwatch .
2 Tap Start to initiate the stopwatch.
• To record a lap time, tap Lap .
3 Tap Pause to suspend the stopwatch.
• To resume the stopwatch, tap Resume .
• To clear all the records and restart the stopwatch, tap Reset .
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Calendar
Calendar overview
You can use the calendar to manage events and tasks.
Adding events
1 Tap Calendar .
2 Select a date and then tap .
3 Enter event details and tap SAVE .
Syncing events
Tap Calendars to sync , and select a calendar to sync.
• When your events are saved from the device to your Google account, they are automatically synced with the Google Calendar, too. Then, you can sync other devices with the Google Calendar in order to make those devices have the same events that your device has and to manage your events on those devices.
Tasks
You can register tasks to your device to easily manage schedules.
1 Tap Tools Tasks .
2 Tap to add a task.
3 Enter task details and then tap SAVE .
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Music
You can play and manage songs or music albums.
1 Tap LG Music .
2 Select a category.
3 Select a music file.
Back to the previous screen.
Access additional options.
Switch to the playlist.
Add to or delete from your favourites.
Select a repeat mode.
Play in random order.
Tap to play from the beginning of the current file / Double-tap to play the previous file / Touch and hold to rewind.
Adjust the sound volume.
Tap to play the next file /
Touch and hold to fast forward.
Set sound effects.
Pause or play.
• Some file formats may not be supported, depending on the installed software.
• Files that exceed the size limit may cause an error.
• Music files may be protected by international copyright owners or copyright laws. You may have to obtain legal permission before copying a music file. To download or copy a music file, first check the copyright law for the relevant country.
• This model supports Hi-Fi audio playback. Hi-Fi audio files display the
Hi-Fi icon.
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Calculator
You can use two types of calculators: the simple calculator and the scientific calculator.
1 Tap Tools Calculator .
2 Use the keypad to make a calculation.
E-mail overview
You can register an email account to your device and then you can check and send emails from your device.
• If you use mobile data, you may be charged for data usage depending on your pricing plan. Consult with your service provider for more information.
Registering email accounts
When you use the email app for the first time, register your email account.
1 Tap LG E-mail .
2 Select an email service provider.
3 Enter your email address and password and then tap NEXT to register your account.
• To manually register an email account, tap MANUAL SETUP
(if necessary).
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Managing email accounts
To view or edit your email account settings, tap Settings .
• To add an account, tap Add account .
• To delete an account, tap Remove account .
Opening another email account
If several email accounts are registered and you want to view another account, tap and select another one from the account list.
Checking email
1 Tap and select a mail box.
2 Select an email from the email list.
• The email message appears.
Sending email
1 Tap .
2 Enter the recipient’s email address.
3 Enter a subject and message.
• To attach files, tap .
• To access optional menu items, tap .
4 Tap to send the email.
• Pinch two fingers or spread your fingers apart to adjust the font size of your email list.
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FM Radio
You can listen to FM radio.
Tap Tools FM Radio .
• To use this app, first connect earphones to the device. The earphones function as the radio antenna.
• This function may not be supported depending on the area.
File Manager
You can view and manage files saved on your device or cloud.
1 Tap Tools File Manager .
2 Tap and select the desired storage location.
Smart Doctor
You can use Smart Doctor to diagnose the device’s condition and optimise it.
Tap Management Smart Doctor .
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LG Mobile Switch
Easily transfer data from a used device to a new device via LG Mobile
Switch.
1 Tap Management LG Mobile Switch .
You can also tap Settings General Backup LG Mobile
Switch .
2 Follow the on-screen instructions to select a desired method for transfer.
• Data in a Google Account will not be backed up. When you synchronise your Google Account, Google apps, Google contacts, Google Calendar,
Google memo app data and apps downloaded from the Play Store are stored on the Drive app automatically.
• Fully charge the battery before transferring data to avoid unintentional powering off during the process.
Downloads
You can view, delete or share files downloaded via the Internet or apps.
Tap Tools Downloads .
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SmartWorld
You can download a variety of games, audio content, apps and fonts provided by LG Electronics. Customise your device to suit your preferences by using Home themes and fonts.
• If you use mobile data, you may be charged for data usage depending on your pricing plan.
• This feature may not be supported depending on the area or service provider.
1 Tap LG SmartWorld .
2 Tap LG Account , then sign in.
3 Select and download the desired content items.
Downloading SmartWorld app
If the SmartWorld app is not installed, follow these steps to download it.
1 Tap Settings General Update centre App Updates .
2 From the list, select SmartWorld and tap Download .
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RemoteCall Service
Your device can be remotely diagnosed for resolving issues. First, make a phone call to an LG Customer Service Centre as follows:
• To use this function, first you must agree to usage of the function.
• If you use mobile data, you may be charged for data usage depending on your pricing plan.
1 Tap Management RemoteCall Service .
2 Connect a call to an LG Customer Service Centre.
3 After the call connects, follow the service associate’s instructions to enter a six-digit access number.
• Your device is remotely connected and the remote support service starts.
Evernote
You can write and collect important information and then share them with other devices that support Evernote.
Tap Recommended Evernote .
You can use a social networking service to update, view and share posts, photos and videos with your online contacts.
Tap Recommended Facebook .
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Use a social networking service to capture and share your photos and videos. You can also apply filter effects to make your photos and videos more creative and interesting.
Tap Recommended Instagram .
Google apps
You can use Google apps by setting a Google Account. The Google
Account registration window appears automatically when you use a
Google app for the first time. If you do not have a Google Account, create one from your device. For details on how to use an app, see the Help in the app.
• Some apps may not work depending on the area or service provider.
Chrome
A fast, simple, and secure web browser, built for the modern web.
Docs
Docs is a collaborative, word-processing tool that powers productivity. Use
Docs to create, edit and work together in real-time.
Drive
Drive is a file storage and sharing app that makes it easy to find, share and collaborate on work projects from anywhere, instantly.
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Duo
Make simple, high quality video calls to your friends and family on Android phones and iPhones.
Gmail
Gmail is an easy to use mail app that keeps your messages safe, makes your inbox smarter, and helps you stay organized.
The Google app keeps you in the know about the things you care about.
Find quick answers, explore your interests, and get a feed of stories and updates on topics that matter to you.
Maps
Going somewhere? Go with Maps, the app you can rely on for real-time
GPS navigation, traffic, transit, and details about millions of places, such as reviews and popular times.
Photos
Home for all your photos and videos, automatically organized so you can share and save what matters.
Play Movies & TV
Use your Google Account to rent or purchase movies. Purchase content and play it anywhere.
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Play Music
Purchase music from the Play Store. Play music saved on your device.
Sheets
Sheets is a collaborative spreadsheet processing tool that powers productivity. Use Sheets to import, organize and analyze information together in real-time.
Slides
Google Slides is a collaborative presentation creation tool that powers productivity. Use Slides to organize information, present results, and make decisions together in real-time.
YouTube
Watch your favorite channels, listen to music you love, and upload videos to share with people around the world.
Google Assistant
Your device has the Google Assistant built in. Ask it questions. Tell it to do things. It’s your own personal Google. Touch and hold the and then you will see “Hi, how can I help?”, after which you can say your voice command.
• The Google Assistant is not available in all languages.
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04
Settings
Settings
You can customise the device settings in accordance with your preferences.
Tap Settings .
• Tap and enter a keyword in the search box to access a setting item.
• Tap to change the view mode. This user guide assumes that you are using the Tab view.
Network
Wi-Fi
You can connect to nearby devices over a Wi-Fi network.
Connecting to a Wi-Fi network
1 On the settings screen, tap Network Wi-Fi .
2 Tap to activate it.
• Available Wi-Fi networks appear automatically.
3 Select a network.
• You may need to enter the network's Wi-Fi password.
• The device skips this process for previously accessed Wi-Fi networks. If you do not want to automatically connect to a certain
Wi-Fi network, tap the network and then tap FORGET .
Settings 122
Wi-Fi network settings
On the settings screen, tap Network Wi-Fi .
• Switch to mobile data : If the mobile data connection function is activated but the device cannot connect to the Internet via Wi-Fi connection, the device automatically connects to the Internet via the mobile data connection.
• This feature depends on the service provider.
• : Customise Wi-Fi network settings.
Wi-Fi Direct
You can connect your device to other devices that support Wi-Fi Direct to share data directly with them. You do not need an access point. You can connect with more than two devices by using Wi-Fi Direct.
1 On the settings screen, tap Network Wi-Fi Advanced Wi-Fi
Wi-Fi Direct .
• Nearby devices that support Wi-Fi Direct automatically appear.
2 Select a device.
• Connection occurs when the device accepts the connection request.
• The battery may drain faster when using Wi-Fi Direct.
Settings 123
Bluetooth
You can connect your device to nearby devices that support Bluetooth to exchange data with them. Connect your device to a Bluetooth headset and a keyboard. This makes it easier to control the device.
Pairing with another device
1 On the settings screen, tap Network Bluetooth .
2 Tap to activate it.
• Available devices appear automatically.
• To refresh the device list, tap .
• Only devices set as visible are displayed on the list.
3 Select a device from the list.
4 Follow the on-screen instructions to perform authentication.
• This step is skipped for previously accessed devices.
Settings 124
Sending data via Bluetooth
1 Select a file.
• You can send multimedia files or contacts.
2 Tap Bluetooth .
3 Select a target device for the file.
• The file is sent as soon as the target device accepts it.
• File sharing processes may differ, depending on the file.
Mobile data
You can turn mobile data on and off. You can also manage mobile data usage.
Turning on mobile data
1 On the settings screen, tap Network Mobile data .
2 Tap to activate it.
Customising mobile data settings
1 On the settings screen, tap Network Mobile data .
2 Customise the following settings:
• Mobile data : Set to use data connections on mobile networks.
• Limit mobile data usage : Set a limit for mobile data usage to block mobile data if the limit is reached.
• : Customise mobile data settings.
Settings 125
Call
You can customise call settings, such as voice call and international call options.
• Some features may not be supported depending on the area or service provider.
1 On the settings screen, tap Network Call .
2 Customise the settings.
Tethering
USB tethering
You can connect the device to another device via USB and share mobile data.
1 Connect your device and other devices via USB cable.
2 On the settings screen, tap Network Tethering USB tethering and then tap to activate it.
• This option uses mobile data and may incur data usage fees, depending on your pricing plan. Consult with your service provider for more information.
• When connecting to a computer, download the USB driver from www.lg.com and install it on the computer.
• You cannot send or receive files between your device and a computer while USB tethering is turned on. Turn off USB tethering to send or receive files.
• Operating systems that support tethering are Window XP or higher, or
Linux.
Settings 126
Wi-Fi hotspot
You can set the device as a wireless router so that other devices can connect to the Internet by using your device’s mobile data.
1 On the settings screen, tap Network Tethering Wi-Fi hotspot and then tap to activate it.
2 Tap Set up Wi-Fi hotspot , and enter the Wi-Fi name (SSID) and password.
3 Turn on Wi-Fi on the other device, and select the name of the device network on the Wi-Fi list.
4 Enter the network password.
• This option uses mobile data and may incur data usage fees, depending on your pricing plan. Consult with your service provider for more information.
• More information is available at this web site: http://www.android.com/tether#wifi
Settings 127
Wi-Fi hotspot turn off timer
When the Wi-Fi hotspot has not been used for a specific period of time, it is automatically disconnected. You can set the time for automatic disconnection.
Bluetooth tethering
A Bluetooth-connected device can connect to the Internet by using your device’s mobile data.
1 On the settings screen, tap Network Tethering Bluetooth tethering and then tap to activate it.
2 Turn on Bluetooth on both devices and pair them.
• This option uses mobile data and may incur data usage fees, depending on your pricing plan. Consult with your service provider for more information.
• More information is available at this web site: http://www.android.com/tether#Bluetooth_tethering
Help
You can view help on using tethering and hotspots.
On the settings screen, tap Network Tethering Help .
Settings 128
Screen sharing
You can play the screen and sound of the device on a different device, such as a TV, that supports the Miracast function.
1 On the settings screen, tap Network Screen sharing .
2 Tap to activate it.
3 Select a device from the list of nearby devices.
• If the desired device does not appear, tap SEARCH to refresh the list.
• After connecting to the device, the device displays the screen of your device.
• Screen sharing turns off automatically if there is no sharing-compatible device in the vicinity.
NFC
You can use the device as a transportation card or credit card. You can also share data with the other device.
1 On the settings screen, tap Network NFC .
2 Tap to activate it.
• Touch your device with other device that supports NFC to allow sharing data.
• NFC antenna may be located differently depending on the device type.
for details about the NFC antenna area.
Settings 129
Android Beam
You can share files by touching the back of the device to other device. You can also share files including music, videos or contacts and open a web page or launch an app from the other device.
1 On the settings screen, tap Network Android Beam .
2 Touch the back of the device with another device.
• NFC antenna may be located differently depending on the device type.
Sharing panel
You can share contents from Gallery, Music and File Manager with nearby devices. Also you can share content with specific people in apps that work with Google Direct Share.
1 On the settings screen, tap Network Sharing panel .
2 Tap to deactivate each option.
File sharing
You can send and receive files between your device and other LG devices or tablets.
1 On the settings screen, tap Network File sharing .
2 Customise the following settings:
• G5 : Change the device name.
• Save to : Set the destination folder to save files sent from other devices in.
• File sharing : Permit receipt of files sent from other devices.
• SmartShare Beam : Share files with other devices via SmartShare
Beam.
• Help : You can view help on sharing files.
Settings 130
Media server
You can share media content on your device with nearby devices that support DLNA.
1 On the settings screen, tap Network Media server .
2 Customise the following settings:
• Content sharing : Share content on your device with nearby devices.
• G5 : Set your device's name.
• Content to share : Select the type of media content to share with other devices.
• Allowed devices : View a list of devices permitted to access content on your device.
• Not-allowed devices : View a list of devices not permitted to access content on your device.
LG AirDrive
You can use your LG account to manage files saved on the device from a computer. You do not need a USB connection.
1 On the settings screen, tap Network LG AirDrive .
2 Use a single LG account to sign in to LG Bridge on the computer and
LG AirDrive on the device.
• LG Bridge software can be downloaded from www.lg.com.
3 Manage files on the device from the computer.
Settings 131
Printing
You can connect your device to a Bluetooth printer and print photos or documents saved on the device.
1 On the settings screen, tap Network Printing .
• If the desired printer is not in the list, install the printer driver from the app store.
2 Tap to activate it.
3 Select a printer from the printer list screen.
• To add a printer, tap Add printer .
• To search for a printer name, tap Search .
• Tap Settings from the printer list screen.
4 Select a file and tap Print .
• The document prints.
• If you do not have a Google Account, tap ADD ACCOUNT to create an account.
Airplane mode
You can turn off the call and mobile data functions. When this mode is on, functions that do not involve data, such as games and music playback, remain available.
1 On the settings screen, tap Network Airplane mode .
2 Tap TURN ON in the confirmation screen.
Settings 132
Mobile networks
You can customise the mobile networks settings.
1 On the settings screen, tap Network Mobile networks .
2 Customise the following settings:
• Mobile data : Turn mobile data on or off.
• Data roaming : Browse the web, use emails, multimedia messages and other data services overseas.
• Network mode : Select a network type.
• Access Point Names : View or change the access point for using mobile data services. To change the access point, select a choice from the access point list.
• Network operators : Search for network operators and connect automatically to a network.
VPN
You can connect to a safe virtual network, such as an intranet. You can also manage connected virtual private networks.
Adding VPN
1 On the settings screen, tap Network VPN .
2 Tap .
• This feature is available only when the screen lock is activated. If the screen lock is deactivated, a notification screen appears. Tap CHANGE from the notification screen to activate the screen lock. See
Setting a screen lock for details.
3 Enter VPN details and tap SAVE .
Configuring VPN settings
1 Tap a VPN from the VPNS list.
2 Enter the VPN user account details and tap CONNECT .
Settings 133
• To save the account details, select the Save account information checkbox.
Sound
You can customise sound, vibrate and notification settings.
On the settings screen, tap Sound and customise the following settings:
• Sound profile : Change the sound mode to Sound , Vibrate only , or
Silent .
• Volume : Adjust the sound volume for various items.
• Ringtone : Select a ringtone for incoming calls. Add or delete ringtones.
• Ringtone ID : Create a ringtone for an incoming call from a particular contact.
• Ring with vibration : Set the device to vibrate and play a ringtone simultaneously.
• Notification sound : Select a notification ringtone. Set music saved on the device as a notification ringtone.
• Do not disturb : Set the time, range and app type to receive notification messages. Receive notification messages only on particular days of the week.
• Vibration strength : Adjust the vibration intensity.
• Vibration type : You can select the type of vibration when receiving calls.
• Vibrate on tap : Set the device to vibrate when you tap certain items on the screen.
• Dialing keypad sound : Select the keypad sound effect.
• LG Keyboard sound : Select LG keyboard sound effect.
• Touch sound : Select a sound effect for tapping an item.
• Screen lock sound : Select a sound effect when the screen is locked or unlocked.
Settings 134
Display
You can customise detailed settings for each screen type.
On the settings screen, tap Display and customise the following settings:
• Home screen : Customise settings for the Home screen. See
for details.
• Theme : Select a screen theme for your device.
• Font : Change the font size, bold text or type.
• Home touch buttons : Rearrange Home touch buttons or change their background colours.
• Always-on display : Always display information, such as the date, time and notifications, even when the screen is turned off. For details, see
.
• Display size : Set the items on the screen to a size easy for you to see.
Some items may change position.
• Brightness : Use the slide bar to change the device's screen brightness.
To automatically adjust screen brightness according to ambient light intensity, tap the Auto switch.
• Auto : Set the device so that the screen brightness is automatically adjusted in accordance with the ambient light intensity.
• Auto-rotate screen : Automatically rotate the screen according to the device's orientation.
• Screen timeout : Automatically turn off the screen when the device is left idle for a specified period of time.
• Screen saver : Display a screen saver when the device is connected to the holder or charger. Select a screen saver type to display.
Settings 135
General
Lock screen & security
You can customise lock screen and security settings.
• Google Play Protect : Scans your device daily for potentially harmful apps.
• Find My Device : Remotely track the device location. You can also protect your data securely if you lost your device.
• Security update : Check for software update and configure automatic installation settings.
• Select screen lock
: Select the desired screen lock method. See Setting a screen lock for details.
• Customize Lock screen : Change the information displayed on the locked screen.
• Secure lock settings : Change the secure lock settings.
• Fingerprints : Use your fingerprint to unlock the screen or content. See
Fingerprint recognition overview
for details.
• Content lock : Allows you to set a lock type (password or pattern) for your QuickMemo+ and Gallery files.
• Location : You can customise how your location information is used by particular apps.
Settings 136
• Encryption & credentials : Configure the settings for SD card encryption and credentials.
Encrypt SD card : Encrypt the memory card to prevent use on
another device. See Memory card encryption for details.
Secure start-up : Protect your device with a lock when it powers on.
for details.
Credential protection : View the type of the storage where the security certificate will be saved.
Trusted credentials : View your system’s root CA certificates and user-installed CA certificates.
User credentials : View and change secure certificate information stored on your device.
Install from storage : Install a secure certificate from a storage.
Clear credentials : Delete user-installed secure certificates and related credentials.
• Set up SIM card lock : Lock or unlock the USIM card, or change the password (PIN).
• Make passwords visible : Enable this option to briefly show each character of the password as you type it so you can see what you’ve entered.
• Phone administrators : Allows privileges to restrict the control or use of the device to particular apps.
• Trust agents : View and use trust agents installed on the device.
• Screen pin : Fix the app screen so that only the currently active app can be used.
• Usage access : View details on usage of apps on the device.
Settings 137
Apps & notifications
You can check a list of installed apps, and configure the settings for notifications, app permissions, and more.
1 On the settings screen, tap General Apps & notifications .
2 Customise the settings.
Battery
You can view the current battery information or turn on power-saving mode.
1 On the settings screen, tap General Battery .
2 Customise the following settings:
• Battery usage : View the battery usage details. To view more details, select a specific item.
• Battery percentage on status bar : Display the remaining battery level as a percentage on the status bar.
• Battery saver : Reduce battery consumption by cutting down some device settings, such as the display brightness, speed and vibration intensity.
• Power saving exclusions : Select apps to use without any functional limitation while in power saving or battery optimisation mode.
Settings 138
Storage
You can view and manage internal storage on the device or storage space of the memory card.
1 On the settings screen, tap General Storage .
2 Customise the following settings:
• Internal storage : View the total storage space and free space in the device’s internal storage. View a list of apps in use and the storage capacity for each app.
• SD card : View the total storage space and free space in the memory card. This option appears only when a memory card is inserted. To unmount the memory card, tap .
Users & accounts
You can add users to share your device and register a cloud account.
1 On the settings screen, tap General Users & accounts .
2 Customise the settings.
Accessibility
You can manage accessibility plug-ins installed on your device.
1 On the settings screen, tap General Accessibility .
2 Customise the following settings:
• Vision TalkBack : Set the device to notify screen status or actions via voice.
• Vision Message/call voice notifications : Set the device to read the caller information or message content via voice.
• Vision Font : Change the font size, bold text or type.
• Vision Display size : Set the items on the screen to a size easy for you to see. Some items may change position.
Settings 139
• Vision Touch zoom : Zoom in or out by tapping the screen three times.
• Vision Window zoom : Zoom in or out within a window and invert the colour.
• Vision Large mouse pointer : Magnify the mouse pointer.
• Vision High contrast screen : Turn the background colour into black for a high contrast screen.
• Vision Screen colour inversion : Increase the display colour contrast for people with low vision.
• Vision Screen colour adjustment : Adjust the display colour.
• Vision Grayscale : Switch the screen to grayscale mode.
• Vision End call with the Power key : End a call by pressing the
Power/Lock key.
• Hearing Captions : Turn on the subtitle service when playing videos for the hearing impaired.
• Hearing Blink LED : Set to turn on LED light for incoming calls and notifications.
• Hearing Flash alerts : Set the device to notify you with a blinking light for incoming calls, messages and alarms.
• Hearing Mute all sounds : Mute all sounds and lower volume on the receiver.
• Hearing Audio channel : Select the audio type.
• Hearing Sound balance : Adjust the audio output balance. Use the slide bar to change the balance.
• Motor & cognition Touch assistant : Turn on the touch board to make buttons and gestures easier to use.
• Motor & cognition Touch input : Set the desired delay time for touching and holding, or adjust the touch input to ignore repeated taps.
• Motor & cognition Physical keyboard : Customise the keyboard settings.
Settings 140
• Motor & cognition Auto mouse click : Automatically click the mouse pointer in case of no movement.
• Motor & cognition Touch and hold for calls : Answer or decline calls by touching and holding the call button instead of dragging it.
• Motor & cognition Screen timeout : Turn off the screen automatically when the device is left idle for a specified period of time.
• Motor & cognition Touch control areas : Limit the touch area so that only a particular portion of the screen can be controlled by touch input.
• Accessibility features shortcut : Quickly access a frequently used function by tapping three times.
• Auto-rotate screen : Automatically change the screen orientation according to the physical position of the device.
• Select to Speak : Allows you to tap items to hear spoken feedback.
• Switch Access : Create key combinations to control your device.
You can use Google settings to manage your Google apps and account settings.
On the settings screen, tap General Google .
Smart Doctor
You can use Smart Doctor to diagnose the device’s condition and optimise it.
On the settings screen, tap General Smart Doctor .
Settings 141
Gaming
You can configure settings for game tools, graphics and battery saving feature.
• Game tools : Tap to activate this feature. You can launch this feature by tapping the game tool icon at the bottom of the screen while playing games.
• Game graphics : Adjust the game graphics.
• When you change the resolutions on some games, the screen display feature may not work properly.
• Break time : Reduce the screen brightness and performance whenever you leave the game running for more than 5 minutes.
Smart settings
You can automatically change your device settings according to the usage pattern and location.
• To use Smart settings, make sure to set the residential address.
1 On the settings screen, tap General Smart settings .
2 Activate items you want to automatically change settings for.
Shortcut keys
You can customise the shortcut keys settings.
1 On the settings screen, tap General Shortcut keys .
2 Customise the following settings.
• Open Capture+: Press Volume Up key twice to open Capture+ when the screen is locked or off.
• Open Camera: Press Volume Down key twice to open Camera when the screen is locked or off.
Settings 142
Update centre
You can check and install the latest version of the app or software provided by LG.
1 On the settings screen, tap General Update centre .
2 Customise the following settings:
• App Updates : Check if an app update is available. If available, you can install the update.
• Software Update : Check if a software update is available. If available, you can install the update.
Language & input
You can customise language and keyboard settings for your device.
1 On the settings screen, tap General Language & input .
2 Customise the following settings:
• Language : Select a language to apply for the device.
• Current keyboard : View the keyboard currently in use. Select a keyboard to use when entering text.
• On-screen keyboard : Change the LG keyboard settings or voice recognition feature of Google Voice.
• Physical keyboard : Select to use the physical keyboard, or check keyboard shortcut keys.
• Autofill service : Enable this option to enter your information saved in your account such as password, address, or credit card number with a single tap. You can also disable this option, use Google
Autocomplete, or add a new service account.
• Text-to-speech output : Configure the settings for text-to-speech output.
• Pointer speed : Adjust the pointer speed of a mouse or trackpad.
• Reverse mouse buttons : Reverse the right mouse button to perform primary direct-manipulation actions.
Settings 143
Date & time
You can customise date and time settings for your device.
1 On the settings screen, tap General Date & time .
2 Customise the settings.
Memory
You can view the average amount of memory usage over a certain period of time and the memory occupied by an app.
1 On the settings screen, tap General Memory .
2 Tap to set a time slot to retrieve data.
Backup
You can back up data saved on your device to another device or account.
1 On the settings screen, tap General Backup .
2 Customise the following settings:
• LG Mobile Switch : Allows you to transfer data from an old LG device to your new LG device. See
for details.
• Backup & restore : Back up your device data or restore data to your device from a backup.
• Resetting your device may delete backup files saved in storage. Make sure to copy and store the important backup files to your PC.
• Google backup : Change Google drive backup settings. You can also check the backup account currently used, or add a new backup account.
Settings 144
Reset
You can reset the device including network and app settings.
1 On the settings screen, tap General Reset .
2 Customise the following settings:
• Network settings reset : Reset Wi-Fi, Bluetooth and other network settings.
• Reset app preferences : Reset the settings for an app. The data saved in the app will not be deleted.
• Factory data reset : Reset all settings for the device and delete data.
• Restarting and resetting your device deletes all data on it. Enter your device name, Google Account and other initial information again.
About phone
You can view information about your device, such as the name, status, software details and legal information.
On the settings screen, tap General About phone and view information.
Regulatory & safety
You can view regulatory marks and related information on your device.
On the settings screen, tap General Regulatory & safety .
Settings 145
05
Appendix
LG Language Settings
Select a language to use on your device.
• Tap Settings General Language & input Language ADD
LANGUAGE , and select a language.
- Touch and hold and drag it to the top of the language list to set it as a default language.
LG Bridge
LG Bridge overview
LG Bridge is an app that helps you manage the photos, music, videos and documents saved on your LG smartphone from your computer conveniently. You can back up contacts, photos and more to the computer or update the device software.
• See LG Bridge help for details.
• The supported features may vary depending on the device.
• LG USB driver is a necessary program to connect your LG smartphone with the computer and is installed when you install LG Bridge.
LG Bridge functions
• Manage the files on the device from a computer via Wi-Fi connection or mobile data connection.
• Back up data from the device to a computer or restore data from a computer to the device via USB cable connection.
• Update the device software from a computer via USB cable connection.
Appendix 147
Installing LG Bridge on a computer
1 Go to www.lg.com from your computer.
2 Select your region and click .
3 In the search bar, enter the name of your device.
4 Click Support Manuals & Downloads .
5 In the Software & Firmware, Click PC Sync and download the setup file.
• Click Details to view the minimum requirements for installing
LG Bridge.
Phone software update
LG Mobile phone software update from the
Internet
For more information about using this function, please visit http://www.lg.com/common/index.jsp, select your country and language.
This feature allows you to conveniently update the firmware on your phone to a newer version from the Internet without needing to visit a service centre. This feature will only be available if and when LG makes a newer firmware version available for your device.
Because the mobile phone firmware update requires the user’s full attention for the duration of the update process, please make sure you check all instructions and notes that appear at each step before proceeding. Please note that removing the USB cable during the upgrade may seriously damage your mobile phone.
• LG reserves the right to make firmware updates available only for selected models at its own discretion and does not guarantee the availability of the newer version of the firmware for all handset models.
Appendix 148
LG Mobile Phone software update via Overthe-Air (OTA)
This feature allows you to conveniently update your phone’s software to a newer version via OTA, without connecting a USB cable. This feature will only be available if and when LG makes a newer firmware version available for your device.
To perform the phone software update,
Settings General Update centre Software Update Check now for update .
• Your personal data from internal phone storage—including information about your Google Account and any other accounts, your system/ application data and settings, any downloaded applications and your
DRM licence—might be lost in the process of updating your phone’s software. Therefore, LG recommends that you backup your personal data before updating your phone’s software. LG does not take responsibility for any loss of personal data.
• This feature depends on the area or service provider.
Appendix 149
Anti-Theft Guide
Set up your device to prevent other people from using it if it’s been reset to factory settings without your permission. For example, if your device is lost, stolen, or wiped, only someone with your Google account or screen lock information can use the device.
All you need to make sure your device is protected is:
• Set a screen lock: If your device is lost or stolen but you have a screen lock set, the device can’t be erased using the Settings menu unless your screen is unlocked.
• Add your Google account on your device: If your device is wiped but you have your Google account on it, the device can’t finish the setup process until your Google account information is entered again.
After your device is protected, you’ll need to either unlock your screen or enter your Google account password if you need to do a factory reset.
This ensures that you or someone you trust is doing the reset.
• Do not forget your Google account and password you had added to your device prior to performing a factory reset. If you can't provide the account information during the setup process, you won't be able to use the device at all after performing the factory reset.
Appendix 150
More information
Open Source Software Notice Information
To obtain the source code under GPL, LGPL, MPL, and other open source licenses, that is contained in this product, please visit http://opensource.lge.com.
In addition to the source code, all referred license terms, warranty disclaimers and copyright notices are available for download.
LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of performing such distribution (such as the cost of media, shipping, and handling) upon email request to [email protected]. This offer is valid for three (3) years from the date on which you purchased the product.
Regulatory information
(Regulation ID number, E-labeling, etc.)
For regulatory details, go to Settings General Regulatory & Safety on your phone.
Trademarks
• Copyright ©2018 LG Electronics, Inc. All rights reserved. LG and the LG logo are registered trademarks of LG Group and its related entities.
• Google™, Google Maps™, Gmail™, YouTube™, Hangouts™ and Play
Store™ are trademarks of Google, Inc.
• Bluetooth ® is a registered trademark of Bluetooth SIG, Inc. worldwide.
• Wi-Fi ® and the Wi-Fi logo are registered trademarks of the Wi-Fi
Alliance.
• All other trademarks and copyrights are the property of their respective owners.
Appendix 151
DOLBY AUDIO
Manufactured under license from Dolby Laboratories. Dolby, Dolby Audio, and the double-D symbol are trademarks of Dolby Laboratories.
TypeC-HDMI
• You may not need to connect the charger with TypeC-HDMI gender to output the screen. Connect the charger for reducing the battery consumption.
• When you connect the device with TypeC-HDMI gender or HDMI cable, you can view the UHD video on the TV, projector, or monitor. You need the UHD supporting gender and HDMI cable for UHD output.
• Copyright protected content (DRM/HDCP) may be limited depending on your output device. You can only view your own device screen.
• Some video files may not be played properly depending on the hardware performance or memory limit.
• Some videos may not be played properly depending on the screen resolution, frame per second, average bit transfer rate, or encoding settings.
• If the screen is cut or displayed abnormally, change the screen size into the original size on the TV or monitor.
• The devices can mutually connect with themselves by connecting them with TypeC-HDMI gender and HDMI cable even if the power is turned off.
• If the TV, projector, monitor do not output the screen, disconnect the
HDMI cable with the gender for a moment. Some genders may not mutually connected with each other.
Appendix 152
Laser safety statement
Caution!
This product employs a Laser system. To ensure proper use of this product, please read this owner’s manual carefully and retain for future reference. Should the unit require maintenance, contact an authorised service centre.
Use of controls, adjustments, or the performance of procedures other than those specified herein may result in hazardous radiation exposure.
To prevent direct exposure to laser beam, do not try to open the enclosure or to make the direct contact with the laser.
DECLARATION OF CONFORMITY
Hereby, LG Electronics declares that this LG-H850 product is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU .
A copy of the Declaration of Conformity can be found at http://www.lg.com/global/declaration
Appendix 153
FAQ
This chapter lists some problems you might encounter when using your device. Some problems require you to call your service provider, but most are easy to fix yourself.
Device overheats
Device overheats while it is used.
In the following cases, the battery consumption increases and the device may overheat:
• When you turn on the device for the first time or back up the data
• When running multiple apps simultaneously
- When multiple apps are running in the background
- When downloading large files while making a video call or recording a video
• When using features that require high power
- When watching video streaming on the internet, or recording a long video
- When playing high-end games for long time
- When using the device with maximum screen brightness for a long time
• When using lots of mobile data
- When using Wi-Fi hotspot or tethering
- When synchronising the data for multiple accounts simultaneously
Appendix 154
• Other cases
- When roaming overseas
- When using the device in areas with weak signals or no reception
- When charging the device with the charger/USB cable port that is damaged or contaminated with foreign substance
• Some of the above cases may not apply depending on the features and apps.
Device overheats while charging.
• The device and the charger may become hot while charging. During wireless charging or fast charging, the device may become even hotter.
If the battery temperature rises above a certain level, the device may stop charging.
- Disconnect the charger from the device and close any running apps.
Let the device cool down before charging the device or running an app again.
- Stop charging if the charger/USB cable port at the lower part of the device overheats, and visit the nearest LG Customer Service Centre.
How to solve overheating of the device
• Close any running apps or features, and let the device cool down.
• Always update the software to the latest version.
• Turn off Wi-Fi, Bluetooth, or GPS features while not using them.
• Close apps you don’t use.
• If you are using the device with maximum screen brightness, decrease the brightness.
• If the device overheats for a prolonged period, stop using it for a while.
If the device continues to overheat, visit the LG Customer Service
Centre.
Appendix 155
Usage limitations when the device overheats
If the device overheats while using it or charging, some features, apps, or even the device may be turned off.
This is a normal operation for the devices that support this feature.
• If the device temperature rises above a certain level, a warning message appears.
- If you play high-end games, record videos, or upload large files, the device may overheat for a prolonged period. In this case, a warning message may appear to notify automatic shutdown.
Turn off the device or close any running apps or features, and let the device cool down.
• The screen brightness and the operating speed may be limited to cool down the device. Any running apps or features may slow down or stop.
The device may stop charging.
SIM card error
Make sure the SIM card is correctly inserted.
No network connection or dropped network
Signal is weak. Move to a window or an open area.
You are outside the carrier network area. Move and check the network.
Calls are not available
New network not authorised.
Make sure you have not set call barring for the incoming number.
Make sure you have not set call barring for the number you are dialing.
Device cannot be turned on
When the battery is completely discharged, your device will not turn on.
Fully charge the battery before turning on the device.
Appendix 156
Charging error
Make sure device is charging at a normal temperature.
Check the charger and its connection to the device.
Use only in-box accessories which are authorised by LG.
The battery depletes faster than when first purchased
When you expose the device or the battery to very cold or hot temperatures, the battery life may be reduced.
Battery consumption will increase when you use certain features or apps, such as GPS, games or the Internet.
The battery is consumable and the battery life will get shorter over time.
Error messages appear when launching the camera
Charge the battery.
Free some memory by transferring files to a computer or deleting files from your device.
Restart the device.
If you are still having trouble with the camera app after trying these tips, contact a LG Electronics Service Center.
The photo quality is poor
The quality of your photos may vary, depending on the surroundings and the photography techniques you use.
If you take photos and videos, standard angle quality is better than wideangle.
If you take photos in dark areas, at night or indoors, image noise may occur or images may be out of focus.
If you have any problems, reset the options.
Appendix 157
The touch screen responds slowly or incorrectly
If you attach a screen protector or optional accessories to the touch screen, the touch screen may not function properly.
If you are wearing gloves, if your hands are not clean while touching the touch screen or if you tap the screen with sharp objects or your fingertips, the touch screen may malfunction.
The touch screen may malfunction in humid conditions or when exposed to water.
Restart your device to clear any temporary software bugs.
If the touch screen is scratched or damaged, visit a LG Electronics Service
Center.
Hangs or freezes
Restart the device
• If your device freezes or hangs, you may need to close apps or turn the device off and then on again.
Perform a boot-up
• A soft reset may be used to reset the device if the screen freezes, or the buttons, touch screen or device are no longer responding.
• To perform a soft reset of your device, simply press and hold the
Volume Down and Power keys until the device restarts.
Appendix 158
Reset the device
• If the methods above do not solve your problem, perform a factory data reset.
• On the settings screen, tap General Reset Factory data reset .
- This method resets all settings for the device and deletes data.
Before performing the factory data reset, remember to make backup copies of all important data stored in the device.
- If you registered a Google Account to the device, you must sign in to the same Google Account after resetting the device.
Bluetooth device is not located
Make sure the Bluetooth wireless feature is activated on your device.
Make sure the Bluetooth wireless feature is activated on the device you wish to connect to.
Make sure your device and the other Bluetooth device are within the maximum Bluetooth range (10 m).
If the tips above do not solve your problem, contact a LG Electronics
Service Center.
A connection is not established when you connect the device to a computer
Make sure the USB cable you are using is compatible with your device.
Make sure you have the proper driver installed and updated on your computer.
Downloaded application causes a lot of errors
Application has problems.
Remove and reinstall the application.
Appendix 159
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