Smart Technologies Response 2010 Quick Reference Guide
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Reklamë
P L E A S E T H I N K B E F O R E Y O U P R I N T
SMART Response™ 2010
System Administrator’s Guide
Windows® Operating Systems
Product Registration
If you register your SMART product, we’ll notify you of new features and software upgrades.
Register online at www.smarttech.com/registration .
Keep the following information available in case you need to contact SMART
Technical Support.
Product Key: ___________________________________________________
Date of Purchase: ___________________________________________________
Trademark Notice
SMART Response, SMART Notebook, SMART Board, the SMART logo and smarttech are trademarks or registered trademarks of SMART Technologies ULC in the U.S. and/or other countries. Microsoft, Windows, Windows Vista,
Active Directory, DirectX and Internet Explorer are either registered trademarks or trademarks of Microsoft Corporation in the U.S. and/or other countries. Adobe, Flash and Reader are either registered trademarks or trademarks of Adobe
Systems Incorporated in the U.S. and/or other countries. All other third-party product and company names may be trademarks of their respective owners.
Copyright Notice
©2010 SMART Technologies ULC. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language in any form by any means without the prior written consent of SMART Technologies ULC. Information in this manual is subject to change without notice and does not represent a commitment on the part of SMART.
Patent No. US6320597; US6326954; US6741267; US7151533; US7499033; and CA2252302. Other patents pending.
08/2010
i
Contents
Locating the installation packages
Using the command line interface
Installing or upgrading the software
Installing SMART Install Manager
Customizing the SMART Response installation package
Customizing the SMART Notebook installation package
Customizing the SMART Product Drivers installation package
Deploying the installation package
Installing and maintaining Gallery content
Configuring Gallery content using command line interface
Configuring Gallery content using SMART Install Manager
Installing Gallery content in a central location
Configuring centralized Gallery content using the command line interface
Configuring centralized Gallery content using SMART Install Manager
Changing Gallery content locations
SMART Product Drivers properties
C O N T E N T S
Removing previous versions of software
Removing previous versions of SMART Response software
Using third-party imaging or remote management software
Online information and support
ii
1
Chapter 1
Getting started
The SMART Response™ interactive response system is an assessment tool that enhances learning.
It facilitates summative and formative assessment by enabling teachers to pose a question before, during or after a lesson to find out whether students are on track. Teachers can use the feedback to help shape the rest of their lessons.
Teachers can easily add creativity to questions by combining text with images to make questions more dynamic. SMART Response interactive response system comes with SMART Notebook™ SE
(Student Edition) collaborative learning software, and offers 6,000 learning objects that you can easily add to quizzes.
About this guide
This guide explains how to install SMART Response, SMART Notebook and SMART Product
Drivers, and then configure and maintain the installation. This guide is intended for IT administrators and others experienced with installing, configuring and administering Windows® software in a networked environment. To use this guide, you must: l
Know IT terminology such as “registry” and “domain controller” l
Know how to complete basic administrative tasks in Windows operating systems such as opening the Control Panel or modifying the registry l
Have administrative privileges and access to your school’s servers l
Have the SMART Response DVD or access to the SMART Support website .
2
C H A P T E R 1
Getting started
About SMART Response
You can install SMART Response in one of six modes for use with corresponding student devices or you can install it in Mixed mode where you can use a combination of clickers in the same class. After you install SMART Response on a teacher’s computer, the teacher can select a different mode using the SMART Response Setup Tool.
Mode
SMART
Response
Description
Students use SMART Response clickers to enter responses.
SMART
Response PE
Students use SMART Response PE clickers (with texting support) to enter responses.
SMART
Response LE
Students use SMART Response LE clickers to enter responses.
SMART
Response CE
Students use SMART Notebook SE on their laptop or desktop computers to enter responses.
SMART
Response XE
Students use SMART Response XE clickers (with full texting and math expression support) to enter responses.
SMART
Response VE
Students use Internet enabled devices to enter responses.
3
C H A P T E R 1
Getting started
I
I M P O R T A N T
After installing the software, you must activate it following the instructions in the user’s guide.
To use SMART Response software, teachers must also have SMART Notebook on their computers.
If the teachers’ computers are connected to SMART Board™ interactive whiteboards or other
SMART interactive products, teachers must also have SMART Product Drivers on their computers.
N
N O T E S
l
If your school uses SMART Response with clickers, you must configure the clickers and receivers after installing the software. For more information, see the user’s guide for your selected SMART Response mode.
l
If your school uses SMART Response CE, students computers need SMART Notebook SE software. For information on installing this program, see the
SMART Notebook SE System
Administrator’s Guide
( smarttech.com/kb/092263 ).
Computer requirements
Windows operating systems
l
Pentium® III 750 MHz or later processor l
512 MB of RAM (1 GB recommended) l
800 MB of free hard disk space for minimum installation (2150 MB for full installation with
Gallery collections) l
Windows® XP, Windows Vista® or Windows 7 operating system l
Internet Explorer® Internet browser 6.0 or later l
Adobe® Flash® Player 10 or later l
Adobe Reader® 8.0 or later l
Microsoft® DirectX® technology 8.1 or later (required for SMART Video Player)
C H A P T E R 1
Getting started
N
N O T E S
l
1 MB = 1024² bytes, 1 GB = 1024³ bytes.
l
SMART Response receiver driver software runs on 32-bit operating systems only.
l
SMART Response assessment software runs on 32-bit and 64-bit operating systems.
l
You're unable to use SMART Response software on Windows computers with Intel®
Itanium® processors.
4
5
Chapter 2
Installing SMART Response
Locating the installation packages
Selecting a tool
You can customize the installation packages using one of the following tools: l
Installation wizard l
Command line interface l
SMART Install Manager
Use the installation wizard if you’re installing the software on a small number of computers or if teachers and students are responsible for installing software on their own computers.
Use the command line interface if you prefer installing software using a command line interface rather than a GUI installation wizard, or if you use Windows Installer in conjunction with third-party imaging or remote management software to automate installations across your school’s network. For more information, see
Using the command line interface
Use SMART Install Manager if you’re deploying the software across a large network of teacher computers and prefer to use SMART Install Manager, rather than a command line interface, to customize the installation packages. You can then use third-party software to automate the installation across your school’s network. For more information, see
I
I M P O R T A N T
If you choose the command line interface or SMART Install Manager, you must also install the
Adobe Flash Player plug-ins on all users’ computers (if they aren't already on the users’ computers).
6
C H A P T E R 2
Installing SMART Response
Locating the installation packages
There are four installation packages (also known as MSI files) for SMART Response:
Installation package
SMART Response
SMART Notebook
SMART Product Drivers
Adobe Flash Player plug-in
File name
SMART Response.msi
SMART Notebook.msi
SMART Product Drivers.msi
install_flash_player_10_plugin.msi
install_flash_player_10_active_x.msi
The SMART Response, SMART Notebook and Adobe Flash Player plug-in installation packages are located on the SMART Response DVD in the
Windows\support
folder.
Alternatively, you can download these packages by going to smarttech.com/software , scrolling to the
SMART Response interactive response system
section, selecting your version from the drop-down list, and then clicking
Show
next to
Administrator Downloads
.
You can download the SMART Product Drivers installation package from the same page.
7
C H A P T E R 2
Installing SMART Response
Locating the language files
If you plan to deploy the SMART Response software installation packages in a language other than
English (U.S.), ensure the corresponding MST file for that language is in the same folder as the MSI file.
Language
English (U.S.)
English (UK)
Arabic
Chinese (Simplified)
Czech
Danish
Dutch
Finnish
French
German
Greek
Hungarian
Italian
Korean
Norwegian
Polish
Portuguese (Portugal)
Portuguese (Brazil)
Russian
Spanish (Spain)
Spanish (Mexico)
Swedish
Turkish
1045
2070
1046
1049
1034
2058
1053
1055
1035
1036
1031
1032
1038
1040
1042
1044
Code
1033
2057
1025
2052
1029
1030
1043
File
1033.mst
2057.mst
1025.mst
2052.mst
1029.mst
1030.mst
1043.mst
1035.mst
1036.mst
1031.mst
1032.mst
1038.mst
1040.mst
1042.mst
1044.mst
1045.mst
2070.mst
1046.mst
1049.mst
1034.mst
2058.mst
1053.mst
1055.mst
The MST files are located on the SMART Response DVD in the
Windows\hwr
folder.
C H A P T E R 2
Installing SMART Response
If you want to support handwriting recognition in a language other than English, you must download and install the installation package for the language:
File Product code value
myscript hwr (arabic).msi
myscript hwr (chinese).msi
myscript hwr (danish).msi
myscript hwr (dutch).msi
myscript hwr (finnish).msi
myscript hwr (french).msi
myscript hwr (german).msi
myscript hwr (greek).msi
myscript hwr (hungarian).msi
myscript hwr (italian).msi
myscript hwr (japanese).msi
myscript hwr (korean).msi
myscript hwr (norwegian).msi
myscript hwr (polish).msi
myscript hwr (portuguese).msi
{978A47F7-B01C-4E6B-8ED7-9C48DA5ED5D9}
{1C08E9A9-AC34-41C1-82AE-28D052DBC500}
{5CAADAA8-39A6-44D4-A189-19A5DDB704AF}
{FFE8B367-7349-406F-A583-F2795A0A0548}
{7762637E-C185-4252-8FE9-72BC095AB47C}
{9A960F35-C1DA-4FC0-B802-EAFF4179FDB0}
{415CD877-0970-4CB6-B178-1E72F7DC60E7}
{DBBEDE5D-3342-4C13-ABA1-E35DA1147ED5}
{FB4F5116-0220-4296-B888-CBAFE6A6B9C0}
{0E5F9A13-4C27-4CE4-9E29-69223EE08FCF}
{B693FD69-0E52-4BD6-B2BA-59EC10BB4BEF}
{5CBF713D-6EC6-4BDF-9B40-6338AC0D1C1A}
{12A35C25-B07E-4481-B1A0-B36892C07491}
{909E3219-72DE-40A3-9162-E653CBEBABF2}
{727822B6-9BF7-41C0-AB57-8EE6E21814D9} myscript hwr (russian).msi
myscript hwr (spanish).msi
myscript hwr (swedish).msi
myscript hwr (turkish).msi
{1F2282B4-7A07-4AD1-BFCF-C58F37E3EC2C}
{EDAC6E0D-F93B-4B80-9377-F57D3BB5E6B1}
{EB61ED3F-8C2F-4D3D-81BE-CA16DA87D515}
{319B07E6-4D8A-4A7F-BC38-BA39C4BADF4F}
Adobe Flash Player plug-ins
install_flash_player_10_ plugin.msi
{D85A1A59-DC52-4D13-9445-EF3F379D4DB5} install_flash_player_10_active_x.msi
{FFB768E4-E427-4553-BC36-A11F5E62A94D}
8
9
Chapter 3
Using the command line interface
Installing or upgrading the software
The installation packages contain all of the information Windows Installer requires to install or remove
SMART Response software, SMART Notebook software and SMART Product Drivers. Run the MSI files from a command prompt to start Windows Installer and install or modify the software using available properties and parameters.
I
I M P O R T A N T
l
When you enter paths in the procedures below, use Universal Naming Convention (UNC) paths.
l
If you’re using the Windows Vista or Windows 7 operating system, you must open a
Command Prompt window in Elevated mode with full administrator rights.
C H A P T E R 3
Using the command line interface
Installing or upgrading the software
You can install or upgrade SMART Response software, SMART Notebook software and SMART
Product Drivers as well as handwriting recognition in languages other than English and the Adobe
Flash Player plug-ins by following the instructions in this section.
g
To install or upgrade SMART Response software
1. Open a Command Prompt window.
2. Type the following command: msiexec /i "
[Path]
\SMART Response.msi"
[Properties] [Parameter]
Where: o
[Path]
is the path to the
SMART Response.msi
file.
o
[Properties]
is a set of properties you can include to customize the installation. See
o
[Parameter]
is the installation parameter. See
3. Press ENTER.
Windows Installer installs or upgrades SMART Response software.
g
To install or upgrade SMART Notebook software
1. Open a Command Prompt window.
2. Type the following command: msiexec /i "
[Path]
\SMART Notebook.msi"
[Properties] [Parameter]
Where: o
[Path]
is the path to the
SMART Notebook.msi
file.
o
[Properties]
is a set of properties you can include to customize the installation. See
o
[Parameter]
is the installation parameter. See
3. Press ENTER.
Windows Installer installs or upgrades SMART Notebook software.
10
C H A P T E R 3
Using the command line interface g
To install or upgrade SMART Product Drivers
1. Open a Command Prompt window.
2. Type the following command: msiexec /i "
[Path]
\SMART Product Drivers.msi"
[Properties]
[Parameter]
Where: o
[Path]
is the path to the
SMART Product Drivers.msi
file.
o
[Properties]
is a set of properties you can include to customize the installation. See
o
[Parameter]
is the installation parameter. See
3. Press ENTER.
Windows Installer installs or upgrades SMART Product Drivers.
g
To install handwriting recognition in a language other than English
1. Open a Command Prompt window.
2. Type the following command: msiexec /i "
[Path]
\
[File]
" /q
Where: o
[Path]
is the path to the handwriting recognition MSI file.
o
[File]
is the name of the handwriting recognition MSI file for the desired language. See
3. Press ENTER.
Windows Installer installs handwriting recognition in the specified language.
N
N O T E
This can take several minutes with no indication of activity or completion.
11
C H A P T E R 3
Using the command line interface g
To install the Adobe Flash Player plug-ins
1. Open a Command Prompt window.
2. Type the following command: msiexec /i "
[Path]
\install_flash_player_10_plugin.msi" -install
Where
[Path]
is the path to the
install_flash_player_10_plugin.msi
file.
3. Press ENTER.
4. Type the following command: msiexec /i "
[Path]
\install_flash_player_10_active_x.msi" -install
Where
[Path]
is the path to the
install_flash_player_10_active_x.msi
file.
5. Press ENTER.
Windows Installer installs the Adobe Flash Player plug-ins.
N
N O T E
This can take several minutes with no indication of activity or completion.
Removing the software
In addition to installing or upgrading SMART Response software, SMART Notebook software,
SMART Product Drivers and the Adobe Flash Player plug-ins, you can remove them in Silent mode using Windows Installer.
g
To remove SMART Response software
1. Open a Command Prompt window.
2. Type the following command: msiexec /x "
[Path]
\SMART Response.msi" /q
Where
[Path]
is the path to the
SMART Response.msi
file.
3. Press ENTER.
Windows Installer removes SMART Response software.
N
N O T E
This can take several minutes with no indication of activity or completion.
12
C H A P T E R 3
Using the command line interface g
To remove SMART Notebook software
1. Open a Command Prompt window.
2. Type the following command: msiexec /x "
[Path]
\SMART Notebook.msi" /q
Where
[Path]
is the path to the
SMART Notebook.msi
file.
3. Press ENTER.
Windows Installer removes SMART Notebook software.
N
N O T E
This can take several minutes with no indication of activity or completion.
g
To remove SMART Product Drivers
1. Open a Command Prompt window.
2. Type the following command: msiexec /x "
[Path]
\SMART Product Drivers.msi" /q
Where
[Path]
is the path to the
SMART Product Drivers.msi
file.
3. Press ENTER.
Windows Installer removes SMART Product Drivers.
N
N O T E
This can take several minutes with no indication of activity or completion.
13
C H A P T E R 3
Using the command line interface g
To remove a handwriting recognition language
1. Open a Command Prompt window.
2. Type the following command: o msiexec /x "
[Path]
\myscript hwr (
[Language]
).msi" /q
Where
[Path]
is the path to the handwriting recognition MSI file and
[Language]
is the name of the handwriting recognition MSI file for the installed language (see
OR o msiexec /x
[Product Code]
/q
Where
[Product Code]
is the product code value for the installed language (see
3. Press ENTER.
Windows Installer removes the handwriting recognition language.
N
N O T E
This can take several minutes with no indication of activity or completion.
g
To remove the Adobe Flash Player plug-ins
1. Open a Command Prompt window.
2. Type one of the following commands: o msiexec /x "
[Path]
\install_flash_player_10_plugin.msi" /q
Where
[Path]
is the path to the
install_flash_player_10_plugin.msi
file.
OR o msiexec /x {D85A1A59-DC52-4D13-9445-EF3F379D4DB5} /q
3. Press ENTER.
4. Type one of the following commands: o msiexec /x "
[Path]
\install_flash_player_10_active_x.msi" /q
Where
[Path]
is the path to the
install_flash_player_10_active_x.msi
file.
OR o msiexec /x {FFB768E4-E427-4553-BC36-A11FSE62A94D} /q
14
C H A P T E R 3
Using the command line interface
5. Press ENTER.
Windows Installer removes the plug-ins.
N
N O T E
This can take several minutes with no indication of activity or completion.
Examples
This example installs SMART Response software with default settings in Silent mode: msiexec /i "\\Installs\SMART Response\SMART Response.msi" /q
This example installs SMART Notebook software in Silent mode, specifying central locations on the school’s network for Gallery content and the
Team Content
folder: msiexec /i "\\Installs\SMART Notebook\SMART Notebook.msi" NETWORK_
CONTENT=1 CONTENT_TARGET_PATH="\\server\gallery\" TEAM_CONTENT_
PATH="\\server\teamcontent\" /q
This example installs SMART Notebook software and the Geography and History categories of the
Gallery Essentials collection in Silent mode: msiexec /i "\\Installs\SMART Notebook\SMART Notebook.msi" FULL_
GALLERY="" GEOGRAPHY_CONTENT=1 HISTORY CONTENT=1 /q
This example installs SMART Notebook software in Silent mode, enabling the Customer Experience
Program by default: msiexec /i "\\Installs\SMART Notebook\SMART Notebook.msi" CUSTOMER_
LOGGING=2 /q
This example installs SMART Product Drivers, displaying the installation wizard in German: msiexec /i "\\Installs\SMART Product Drivers\ SMART Product
Drivers.msi" TRANSFORMS="1031.mst" /qb
15
Chapter 4
Using SMART Install Manager
Installing SMART Install Manager
Opening an installation package
Publishing your changes as an MST file
Customizing the SMART Response installation package
Customizing the SMART Notebook installation package
Customizing the SMART Product Drivers installation package
Deploying the installation package
SMART Install Manager allows you to customize SMART software installation packages (also known as MSI files) by publishing MST files. You can then install the MSI and MST files on computers using third-party imaging or remote management software.
Installing SMART Install Manager
You can install SMART Install Manager from the included DVD.
OR
You can download and install SMART Install Manager from the smarttech.com/software website.
g
To install the software from the DVD
1. Insert the DVD in your computer’s DVD drive. A dialog box appears.
N
N O T E
If the dialog box doesn’t appear, browse to and open
[DVD Drive]
\CDBrowser.exe
in
Windows Explorer.
2. Click
Administrator Preparation and Tools
, and then click
Install SMART Install
Manager
.
The
SMART Install Manager
installation wizard appears.
17
C H A P T E R 4
Using SMART Install Manager
3. Follow the on-screen instructions.
4. Click
Install
.
Windows Installer installs SMART Install Manager.
g
To install the software from the website
1. Go to smarttech.com/software .
2. Scroll to the
SMART Response interactive response system
section, select your version from the
Choose a product
drop-down list, and then follow the on-screen instructions to download the
Install Manager.exe
file to your computer.
3. Double-click
Install Manager.exe
.
The
SMART Install Manager
installation wizard appears.
4. Follow the on-screen instructions.
5. Click
Install
.
Windows Installer installs SMART Install Manager.
Using SMART Install Manager
After you install SMART Install Manager, shortcuts to the software appear on the desktop and in the
Start menu under
All Programs > SMART Technologies > SMART Install Manager
.
With SMART Install Manager, you can do the following: l
Open an installation package l
Save your changes to the installation package l
Publish your changes to the installation packages as an MST file
Opening an installation package
To customize an installation package, open its MSI file in SMART Install Manager by doing one of the following: l
Select
File > Open
l Click l
Drag the MSI file into the
SMART Install Manager
window
Alternatively, you can search for installation packages on your computer by clicking , or on CDs or
DVDs by clicking .
18
C H A P T E R 4
Using SMART Install Manager
T
T I P
All installation packages you’ve previously opened in SMART Install Manager appear in the
Unmodified Packages
tab.
After you open an installation package, a set of pages for that installation package appear in SMART
Install Manager:
Customize the installation package using the controls in
Customizing the SMART Response installation package
Saving your changes
After customizing an installation package, you can save your changes as an XML file by selecting
File > Save As
. When you next start SMART Install Manager, you can load the XML file by selecting
File > Open
, or by opening the MSI file, and then selecting
File > Import
.
T
T I P
All XML files you create or open in SMART Install Manager appear in the
Modified Packages
tab of the
Welcome
page.
Publishing your changes as an MST file
The final step in using SMART Install Manager to customize an installation package is to publish your changes as an MST file. Do this by selecting
File > Publish
, and then using the dialog box to define
19
C H A P T E R 4
Using SMART Install Manager a location for and create the MST file.
T
T I P
Publish the MST file in the same network location as the MSI file.
Customizing the SMART Response installation package
Open the
SMART Response.msi
file in SMART Install Manager (see
on page 18), and then complete the following procedures.
g
To set installation options
1. Click
Installation Options
.
The
Installation Options
page appears.
2. In the
Installation directory
box, type the path to your preferred folder for
SMART Response software.
N
N O T E
If you don’t include this property, Windows Installer installs SMART Response software in
C:\Program Files\SMART Technologies\SMART Response
.
3. In the
Product key
box, type your school’s 22-character product key for SMART Response software.
4. Select the
Install Notebook Software only
check box to install SMART Notebook SE software only.
5. Click
Activation Options
.
The
Activation Options
page appears.
6. In the
Registry file
box, type the path to the SMART Response software registry file.
g
To configure SMART Product Update (SPU)
1. Click
SMART Product Update (SPU) Options
.
The
SMART Product Update (SPU) Options
page appears.
2. Select the
Install SMART Product Update
check box to install SPU.
20
C H A P T E R 4
Using SMART Install Manager
3. In the
Check for updates
box, type the number of days between SPU checks.
N
N O T E
By default, SPU checks for product updates every 30 days. You can set SPU to check for product updates at intervals of one to 60 days.
4. Select the
Notify users about SMART product updates
check box to notify the teacher when product updates are available.
g
To add the SMART Response icon to the notification area when the teacher logs on
1. Click
Desktop Menu Configuration
.
The
Desktop Menu Configuration
page appears.
2. Select the
Start Desktop Menu at log in for all users
check box to add the
SMART
Response
icon to the notification area when the teacher logs on.
g
To set the certificate file and ports for SMART Response CE
1. Click
Optional Configuration Settings
.
The
Optional Configuration Settings
page appears.
2. In the
Certificate file
box, type the path to the certificate file for SSL digital certificate encryption.
OR
Click
Browse
, and then use the dialog box to browse to and select the certificate file.
3. In the
File port
box, type the port number for the file data channel.
OR
In the
File port
box, type
*
to use a random port number for the file data channel.
N
N O T E
The default port is 23458.
4. In the
Secure Base port
box, type the port number for the encrypted data channel.
OR
In the
Secure Base port
box, type
*
to use a random port number for the encrypted data channel.
N
N O T E
The default port is 23457.
21
C H A P T E R 4
Using SMART Install Manager g
To select the SMART Response mode
1. Click
SMART Response Setup Tool
.
The
SMART Response Setup Tool
page appears.
2. Select one of the following options: o
SMART Response LE clickers o
SMART Response PE clickers o
SMART Response XE clickers o
SMART Response/Senteo clickers o
SMART Response VE (beta) o
SMART Notebook SE o
Any SMART Response clicker
N
N O T E
You can change modes after installation using the SMART Response Setup Tool (see
Customizing the SMART Notebook installation package
Open the
SMART Notebook.msi
file in SMART Install Manager (see
on page 18), and then complete the following procedures.
g
To set installation options
1. Click
Installation Options
.
The
Installation Options
page appears.
2. In the
Installation directory
box, type the path to your preferred folder for SMART Notebook.
N
N O T E
If you don’t specify a folder, Windows Installer installs the program in
%PROGRAMFILES%\SMART Technologies\SMART Notebook
.
3. In the
Product key
box, type your school’s 22-character product key for SMART Notebook software.
22
C H A P T E R 4
Using SMART Install Manager g
To configure SPU
1. Click
SMART Product Update (SPU) Options
.
The
SMART Product Update (SPU) Options
page appears.
2. Select the
Install SMART Product Update
check box to install SPU.
3. In the
Check for updates
box, type the number of days between SPU checks.
N
N O T E
By default, SPU checks for product updates every 30 days. You can set SPU to check for product updates at intervals of one to 60 days.
4. Select the
Notify users about SMART product updates
check box to notify the student when product updates are available.
g
To specify content folders
1. Click
Team Content
.
The
Team Content
page appears.
2. In the
Team Content path
box, type the path to the
Team Content
folder.
N
N O T E
A
Team Content
folder is a location on your school’s network where teachers and students can store shared content. See
Installing and maintaining Gallery content
3. Click
My Content
.
The
My Content
page appears.
4. In the
My Content path
box, type the path to the
My Content
folder.
N
N O T E
A
My Content
folder is a location on the teacher’s computer where he or she can store individual content.
g
To configure the Customer Experience Program
1. Click
Customer Experience
.
The
Customer Experience
page appears.
23
C H A P T E R 4
Using SMART Install Manager
2. Click
Allow users to participate in the Customer Experience Program
to allow the teacher to enable or disable the Customer Experience Program.
OR
Click
Enable the Customer Experience Program on all computers
to enable the Customer
Experience Program for the teacher automatically.
g
To configure the Optional Settings
1. Click
Optional Settings
.
The
Optional Settings
page appears.
2. Select the
Install print capture driver
check box to include the Print Capture Driver in the installation.
N
N O T E
The Print Capture Driver is a printer driver that allows teachers to import content from other programs into SMART Notebook
3. Select the
Install Notebook Plugin IE Helper Object
check box to install the plugin.
4. Select the
Install SMART Document Camera drivers
check box if you're using a SMART
Document Camera.
Customizing the SMART Product Drivers installation package
Open the
SMART Product Drivers.msi
file in SMART Install Manager (see
on page 18), and then complete the following procedures.
g
To set the installation options
1. Click
Installation Options
.
The
Installation Options
page appears.
2. In the
Installation directory
box, type the path to your preferred folder for SMART Product
Drivers.
N
N O T E
If you don’t specify a folder, Windows Installer installs the program in
%PROGRAMFILES%\SMART Technologies\SMART Product Drivers
.
24
C H A P T E R 4
Using SMART Install Manager g
To configure SPU
1. Click
SMART Product Update (SPU) Options
.
The
SMART Product Update (SPU) Options
page appears.
2. Select the
Install SMART Product Update
check box to install SPU.
3. In the
Check for updates
box, type the number of days between SPU checks.
N
N O T E
By default, SPU checks for product updates every 30 days. You can set SPU to check for product updates at intervals of one to 60 days.
4. Select the
Notify users about SMART product updates
check box to notify the student when product updates are available.
g
To configure post-installation options
1. Click
SMART Tools
.
The
SMART Tools
page appears.
2. Select the
Start SMART Tools at logon
check box to start SMART Tools each time the teacher logs on.
3. Click
Tablet PC Support
.
The
Tablet PC Support
page appears.
4. Select the
Enable Tablet PC Support
check box to use Tablet PC functionality with the
SMART Board interactive whiteboard without having to connect a Tablet PC.
N
N O T E S
o
This check box only applies to the Windows Vista and Windows 7 operating systems only. It has no effect on other operating systems.
o
If you clear this check box, users won’t have touch support at the Windows logon screen.
5. Click
SNMP Agent
.
The
SNMP Agent
page appears.
6. Select the
Start Simple Network Management Protocol (SNMP) Agent
check box to enable remote monitoring and control of your SMART products and projectors from a central location using SMART SNMP Agent.
25
C H A P T E R 4
Using SMART Install Manager
Deploying the installation package
After publishing MST files for the teacher and student installation packages, you can install these installation packages using Group Policy-based software deployment or other software management tools.
N
N O T E
These procedures vary depending on your version of Windows operating system and your system preferences.
g
To deploy an installation package
1. Copy the MST file and the MST file you published using SMART Install Manager to
\\
[Domain
Controller]
\NETLOGON
, where
[Domain Controller]
is your school’s domain controller.
2. Open the Control Panel.
3. Double-click
Administrative Tools
.
4. Double-click
Active Directory® Users and Computers
.
The A
ctive Directory Users and Computers
window appears.
5. Right-click your school’s domain, and then select
Properties
.
The
Properties
dialog box appears.
6. Click the
Group Policy
tab, and then click
Edit
.
The
Group Policy Object Editor
dialog box appears.
7. Browse to and open
Computer Configuration\Software Settings
.
8. Right-click
Software Installation
, and then select
New > Package
.
9. Browse to and select the MSI file from step 1.
10. In the
Deploy Software
section, click
Advanced
, and then click
OK
.
11. Click the
Modifications
tab, and then click
Add
.
12. Browse to and select the MST file from step 1.
13. Click
OK
to apply the MST file to the MSI file.
14. Close all open windows and dialog boxes.
The next time each computer on the domain starts, it automatically installs the software in
Silent mode with the customizations defined in the MST file.
26
C H A P T E R 4
Using SMART Install Manager g
To remove a deployed installation package
1. Open Control Panel.
2. Double-click
Administrative Tools
.
3. Double-click
Active Directory Users and Computers
.
The
Active Directory Users and Computers
window appears.
4. Right-click your school’s domain, and then select
Properties
.
The
Properties
dialog box appears.
5. Click the
Group Policy
tab, and then click
Edit
.
The
Group Policy Object Editor
dialog box appears.
6. Browse to and open
Computer Configuration\Software Settings\Software Installation
.
7. Right-click the software you want to remove, and then select
All Tasks > Remove
.
8. Select
Immediately uninstall the software from users and computers
, and then click
OK
.
The next time each computer on the domain starts, it automatically removes the software.
27
29
Chapter 5
Installing and maintaining
Gallery content
Configuring Gallery content using command line interface
Configuring Gallery content using SMART Install Manager
Installing Gallery content in a central location
Configuring centralized Gallery content using the command line interface
Configuring centralized Gallery content using SMART Install Manager
Changing Gallery content locations
Starting SMART Notebook in Administration mode
Changing the location of the My Content folder
Creating or connecting to Team Content folders
Gallery content includes the following: l
Gallery Essentials, which is a collection of educational photos and other images, audio files, and Adobe Flash Player compatible files l
Lesson Activity Toolkit, which contains objects teachers can use to create their own lesson activities
Gallery content is accessible from the Gallery tab in SMART Notebook software.
This chapter explains how to install and maintain Gallery content.
C H A P T E R 5
Installing and maintaining Gallery content
Installing Gallery content
Typically, you install Gallery content on each computer. However, you can install Gallery content in a central location and then configure SMART Notebook to refer to that location. This is ideal for environments where hard disk space on teacher and student computers is limited.
Downloading Gallery content
Download Gallery content to a folder on your school’s network following the procedure in this section, and then install the content on each computer from this folder.
OR
Download the content from the SMART website during installation.
g
To download Gallery content
1. Open the SMART Notebook installation package in SMART Install Manager.
2. Click
Gallery Content
.
The
Gallery Content
page appears.
3. Click
Install the Gallery on each computer
.
4. Click
Download
, and then follow the on-screen instructions.
30
C H A P T E R 5
Installing and maintaining Gallery content
Configuring Gallery content using command line interface
If you’re installing the software using the command line interface, include the following properties in the installation package customizations: l
CONTENT_SOURCE_PATH
Value
[
Path]
Enter this value to:
Specify the path to the folder on your school’s network that contains the
Gallery Essentials and Lesson Activity Toolkit folders (if you downloaded the Gallery Essentials and Lesson Activity Toolkit collections).
l
CONTENT_TARGET_PATH
Value
[Path]
Enter this value to:
Specify the path to the folder where you want to install the Gallery content
(if you don’t want to use the default folder
%ALLUSERSPROFILE%\Application Data\SMART Technologies
).
If you want to install the full Gallery Essentials collection, include
FULL_GALLERY=1
in the installation package customization. Alternatively, specify which categories you want to install by including the following properties in the installation package customization:
Gallery Essentials category
Administration and Evaluation
Arts
English and Language Arts
Geography
History
Mathematics
People and Culture
Science and Technology
Special Needs
Sports and Recreation
Property
ADMIN_CONTENT=1
ARTS_CONTENT=1
ENGLISH_CONTENT=1
GEOGRAPHY_CONTENT=1
HISTORY_CONTENT=1
MATH_CONTENT=1
PEOPLE_CONTENT=1
SCIENCE_CONTENT=1
SPECIAL_CONTENT=1
SPORTS_CONTENT=1
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C H A P T E R 5
Installing and maintaining Gallery content
If you want to install the Lesson Activity Toolkit collection, include
LAT_CONTENT=1
in the installation package customization.
Configuring Gallery content using SMART Install
Manager
If you’re installing the software using SMART Install Manager, complete the procedure in this section to configure Gallery content.
g
To configure Gallery content using SMART Install Manager
1. Open the SMART Notebook installation package in SMART Install Manager. See
2. Click
Gallery Content
.
The
Gallery Content
page appears.
3. Click
Install the Gallery on each computer
.
4. In the
Source location
box, type the path of the folder on your school’s network that contains the Gallery content (if you downloaded Gallery collections to your school’s network).
5. In the
Destination folder
box, type the path of the location on each computer where you want to install the Gallery collections if you don’t want to use the default folder
(
%ALLUSERSPROFILE%\Application Data\SMART Technologies
).
6. Clear the check boxes of the Gallery collections you don’t want to install.
7. Publish your changes as an MST file, and then deploy the MSI and MST files.
Installing Gallery content in a central location
Downloading Gallery Content
To place and use Gallery content in a central location on your school’s network, you must first download the content to that location by performing the procedure in this section.
g
To download Gallery content
1. Open the SMART Notebook installation package in SMART Install Manager. See
32
C H A P T E R 5
Installing and maintaining Gallery content
2. Click
Gallery Content
.
The
Gallery Content
page appears.
3. Click
Share Gallery content with all computers from a common network location
.
4. Click
Browse
in the
Share Gallery Content
area, and then specify a network location accessible to all users.
5. If you want to download the Gallery Essentials collection, click
Install
beside
Essentials for
Educators
, and then follow the on-screen instructions.
6. If you want to download the Lesson Activity Toolkit collection, click
Install
beside
Lesson
Activity Toolkit
, and then follow the on-screen instructions.
Configuring centralized Gallery content using the command line interface
If you’re installing the software using the command line interface, include the following properties in the SMART Notebook installation package customizations: l
NETWORK_CONTENT
Value
1
Enter this value to:
Refer to Gallery content in a central location specified in the
CONTENT_
TARGET_PATH
property.
N
N O T E
Because you include this property with a value of
1
, Windows Installer ignores the
CONTENT_
SOURCE_PATH
,
FULL_GALLERY
and
*_CONTENT
properties.
l
CONTENT_TARGET_PATH
Value
[String]
Enter this value to:
Specify the path to the folder on your school’s network that contains the
Gallery Essentials
and
Lesson Activity Toolkit
folders.
33
C H A P T E R 5
Installing and maintaining Gallery content
Configuring centralized Gallery content using
SMART Install Manager
If you’re installing the Gallery content using SMART Install Manager, complete the procedure in this section to configure Gallery content.
g
To configure Gallery content using SMART Install Manager
1. Open the SMART Notebook installation package in SMART Install Manager. See
2. Click
Gallery Content
.
The
Gallery Content
page appears.
3. Click
Share Gallery
content with all computers from a common network location.
4. In the
Gallery location
box, type the path of the folder on your school’s network that contains the Gallery content.
5. Publish your changes as an MST file, and then deploy the MSI and MST files.
Modifying Gallery content
After installing the software, you can modify Gallery content using Gallery Setup. This program is available under
%PROGRAMFILES%\Common Files\ SMART Technologies\SMART Product
Update
, and you can run it from a graphical user interface or the command line.
g
To run Gallery Setup from a graphical user interface
1. In Windows Explorer, browse to
%PROGRAMFILES%\Common Files\SMART
Technologies\SMART Product Update
.
2. Double-click
Gallery Setup.exe
.
The
Select a Gallery
dialog box appears.
3. Select the Gallery collection you want to modify, and then click
OK
.
Gallery Setup starts.
4. In the
Content
tab, select the check boxes of the categories you want to include and clear the check boxes of the categories you don’t want to include.
34
C H A P T E R 5
Installing and maintaining Gallery content
5. In the
Languages
tab, select the check boxes of the language packs you want to include and clear the check boxes of the language packs you don’t want to include.
T
T I P
To see the language pack names in English, clear the
Show native names
check box.
6. In the
Installation folder for Gallery content
box, type the path to the folder where you want to store the Gallery collection.
7. Click
OK
.
Gallery Setup updates the selected Gallery collection.
8. Click
Finish
.
g
To run Gallery Setup from the command line
1. Open a Command Prompt window.
2. Type the following command:
"
[Path]
\Gallery Setup.exe"
[Command] [Flags] [Parameters
]
Where: o
[Path]
is the path to the
Gallery Setup.exe
file.
N
N O T E
The default path is
%PROGRAMFILES%\Common Files\SMART
Technologies\SMART Product Update
.
o
[Command]
is a command (see
o
[Flags]
is one or more optional flags for the command (see
o
[Parameters]
is one or more parameters for the command (see
N
N O T E S
o
For example commands, see
o
Gallery Setup doesn’t support Windows Installer options.
3. Press ENTER.
Gallery Setup updates the selected Gallery collection.
35
C H A P T E R 5
Installing and maintaining Gallery content
Gallery Setup commands
The following table defines available commands for Gallery Setup:
Command Purpose Notes
--downloadall
--downloadsome Download specific categories of the
Gallery collection to a source folder.
--installall
Download the entire Gallery collection to a source folder.
Install the entire Gallery collection from the source folder to the destination folder.
Specify which categories you want to download using the
--c parameter
.
o o
If you omit the --source parameter, Gallery Setup doesn’t use a default path unless you provide the
-allowdownload
flag.
If you omit the
--destination
parameter, Gallery Setup uses the default path defined in the
Gallery collection’s configuration.
--installsome Install specific categories of the
Gallery collection from the source folder to the destination folder.
o o o
If you omit the --source parameter, Gallery Setup doesn’t use a default path unless you provide the
-allowdownload
flag.
If you omit the
--destination
parameter, Gallery Setup uses the default path defined in the
Gallery collection’s configuration.
Specify which categories you want to download using the
--c parameter
.
--uninstall
--register
Remove the installed Gallery collection.
Define the location of Gallery content.
Use this command with the
-destination
and
--configuration
parameters, or with the
--guid
parameter.
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C H A P T E R 5
Installing and maintaining Gallery content
Gallery Setup flags
The following table defines available flags for Gallery Setup:
Flag Purpose Notes
--remote
--verbose
Prevent Gallery Setup from registering itself with SMART Notebook.
This disables the
Check for Updates
feature and prevents users from updating the content.
Output progress of operations to standard output when working in command line mode.
--overrideproxy Set Gallery Setup to ignore default
(system-wide or previously set) proxy settings where applicable, and use a proxy specified by the
--proxy
parameter (
server:port
format), using a user name and password provided by the
--username
and
--password
parameters.
You can set a user name and password without
--overrideproxy
, and still use it for authentication with the default proxy.
--allowdownload Download the Gallery collection from the default URL specified in the configuration.
Use this flag with the
--installall
or
-installsome
parameters when you omit the
--source
parameter.
--forcedest Share Gallery content across users.
37
C H A P T E R 5
Installing and maintaining Gallery content
Gallery Setup parameters
The following table defines available parameters for Gallery Setup:
Parameter
--source
--destination
--configuration
--guid
Value
[Path]
[Path]
[Path]
Purpose
Define the path to a local or network folder where the Gallery content is stored before installation.
Define the path to a local or network folder where
Gallery Setup installs the
Gallery content.
Define the full path to a
.gallerycollection file, including the file name.
[Identifier]
Specify a known Gallery collection to work with.
Notes
If you omit this parameter, the installation program uses the default
URL from the Gallery configuration, as specified by the
--guid
or
-configuration
parameters.
If you omit this parameter, Gallery Setup uses this default path found in the computer’s registry:
%ALLUSERPROFILES%\Application
Data\SMART Technologies\Gallery
Essentials
.
If you omit this parameter, you must provide the
--guid
parameter to specify a known Gallery collection.
A Gallery collection is known if Gallery
Setup has already opened its
.gallerycollection file. In this situation, use this parameter instead of the
-configuration
parameter.
--c
[Alias]
Download or install the category of the Gallery collection identified by
[Alias]
.
Use this parameter with the
--downloadsome
and
--installsome
commands.
You can include several
--c
parameters in a single command. Valid
[Alias]
values for the Gallery Essentials collection are: o
admin
o
arts
o
english
o
geography
o
history
o
math
o
people
o o
science special
o
sports
38
C H A P T E R 5
Installing and maintaining Gallery content
Parameter
--ui
Value
N/A
Purpose
Specify the user interface level.
Use this parameter to show a progress indicator and error messages. If you don’t include this parameter, Gallery Setup works silently without a user interface.
Notes
o o
Use
--register
with the
-downloadall
or
-downloadsome
parameters to display the full user interface.
Use
--register
with the
--installall
or
--installsome
parameters to display a minimal user interface.
Example Gallery commands
Downloading a Gallery collection
Use the following command to copy a Gallery collection from a specific source folder to a common destination folder:
"
[Path]
\Gallery Setup.exe" --downloadall --destination "
[Path]
" -configuration "
[Path]
"
Downloading certain categories of a Gallery collection
Use the following command to copy only certain categories of a Gallery collection from a specific source folder to a common destination folder:
"
[Path]
\Gallery Setup.exe" --downloadsome --destination "
[Path]
" -configuration "
[Path]
" --c "
[Alias 1]
" --c "
[Alias 2]
"
Installing a Gallery collection
Use the following command to install a Gallery collection from the default source (as defined in the
.gallerycollection file) to a specific destination folder:
"
[Path]
\Gallery Setup.exe" --installall --allowdownload --destination
"
[Path]
" --configuration "
[Path]
"
Installing certain categories of a Gallery collection
Use the following command to install certain categories of a Gallery collection from the default source
(as defined in the .gallerycollection file) to a specific destination folder:
39
C H A P T E R 5
Installing and maintaining Gallery content
"
[Path]
\Gallery Setup.exe" --installsome --remote --source "
[Path]
" -allowdownload --destination "
[Path]
" --configuration "
[Path]
" --c
"
[Alias 1]
" --c "
[Alias 2]
"
Registering installed Gallery collections with SMART Notebook
If you’ve installed Gallery collections to a network location, use the following command to register the
Gallery content with SMART Notebook on each user’s computer:
"
[Path]
\Gallery Setup.exe" --register --remote --forcedest -destination "
[Path]
" --configuration "
[Path]
"
Removing a Gallery collection
Use the following command to remove the Gallery Essentials collection:
"
[Path]
\Gallery Setup.exe" --uninstall --guid gallery.smarttech.com
T
T I P
To automate the removal of a Gallery collection, you can use the command in a batch file as a startup script.
40
C H A P T E R 5
Installing and maintaining Gallery content
Changing Gallery content locations
After installing the software, you can do the following: l
Change the location of the My Content folder l
Create or connect to a Team Content folder l
Connect to an RSS feed
Starting SMART Notebook in Administration mode
Before you can maintain content folders in SMART Notebook software, you must start the program in
Administration mode.
g
To start SMART Notebook software in Administration mode
1. Open a Command Prompt window.
2. Type
"
[Path]
\Notebook.exe" /admin
where
[Path]
is the path to the SMART Notebook program folder, and then press ENTER.
N
N O T E
The default path is
%PROGRAMFILES%\SMART Technologies\ SMART Notebook
.
SMART Notebook software starts in Administration mode.
Changing the location of the My Content folder
The My Content folder is a location where teachers and students can store content for their individual use.
You can specify the location of the My Content folder during installation. If you don’t specify a location, the default location is
%APPDATA%\SMART Technologies\Gallery\My Content
.
You can change the location of the My Content folder after installation.
g
To change the location of the My Content folder
1. Start SMART Notebook software in Administration mode. See
Changing Gallery content locations
2. Open the
Gallery
tab.
41
C H A P T E R 5
Installing and maintaining Gallery content
3. Click
Show additional Gallery actions
, and then select
Administration: Content
Locations
.
The
Administration: Content Locations
dialog box appears.
4. Click
Browse
.
The
Browse For Folder
dialog box appears.
5. Browse to and select the new
My Content
folder, and then click
OK
.
6. Click
Close
.
7. Close SMART Notebook software.
Creating or connecting to Team Content folders
All SMART Notebook users can create new content and save it in their
My Content
folders. To allow users to share content, you must create or connect to a
Team Content
folder.
T
T I P
If you create a Team Content folder on a computer’s hard disk, the folder is available to users of that computer only. However, if you create a Team Content folder on a server, the folder is available to all connected users.
g
To create a new Team Content folder
1. Start SMART Notebook software in Administration mode (see
Changing Gallery content locations
2. Open the
Gallery
tab.
3. Click
Show additional Gallery actions
, and then select
Administration: Content
Locations
.
The
Administration: Content Locations
dialog box appears.
4. Click
Create New
.
The
Browse For Folder
dialog box appears.
5. Browse to and select the folder you want to designate as a
Team Content
folder, and then click
OK
.
N
N O T E
SMART Notebook adds an
imsmanifest.xml
file to the Team Content folder after you click
OK
. This file identifies the folder as a Team Content folder.
42
C H A P T E R 5
Installing and maintaining Gallery content
6. Click
Close
.
7. Close SMART Notebook software.
g
To connect to an existing Team Content folder
1. Start SMART Notebook software in Administration mode (see
Changing Gallery content locations
2. Open the
Gallery
tab.
3. Click
Show additional Gallery actions
, and then select
Administration: Content
Locations
.
The
Administration: Content Locations
dialog box appears.
4. Click
Add Existing
.
The
Browse For Folder
dialog box appears.
5. Browse to and select the
Team Content
folder, and then click
OK
.
6. Click
Close
.
7. Close SMART Notebook software.
g
To disconnect a Team Content folder
1. Start SMART Notebook software in Administration mode (see
Changing Gallery content locations
2. Open the
Gallery
tab.
3. Click
Show additional Gallery actions
, and then select
Administration: Content
Locations
.
The
Administration: Content Locations
dialog box appears.
4. Select the folder in the
Team Content
list, and then click
Remove
.
I
I M P O R T A N T
If you installed the Gallery Essentials and Lesson Activity Toolkit collections, folders for those collections appear in the
Team Content
list. Do not remove these folders from the list, or users will not be able to access these collections.
5. Click
Close
.
6. Close SMART Notebook software.
43
C H A P T E R 5
Installing and maintaining Gallery content
Connecting to an RSS feed
You can connect to a public or private RSS feed to send information to your school’s SMART
Notebook users through the
Gallery
tab.
RSS is a format for delivering regularly changing web content. Many news-related websites, blogs and other publishers broadcast their content as RSS feeds.
g
To connect to an RSS feed
1. Start SMART Notebook software in Administration mode (see
Changing Gallery content locations
2. Open the
Gallery
tab.
3. Click
Show additional Gallery actions
, and then select
Administration: Content
Locations
.
The
Administration: Content Locations
dialog box appears.
4. Type the URL of the RSS feed in the
Online Resources
box.
5. Click
Close
.
6. Close SMART Notebook software.
44
45
Appendix A
Windows Installer reference
SMART Product Drivers properties
The SMART Response installation packages contain all of the information that Windows Installer requires to install or remove the SMART Response components. Run the MSI files from a command prompt to start Windows Installer and install or modify the software using available properties and parameters.
SMART Response properties
The following are properties for the SMART Response installation package:
Property Values
General properties
INSTALLDIR [String]
: The path to your preferred folder for
SMART Response software.
ISX_
SERIALNUM
[String]
: The 22-character product key you received from SMART.
Notes
If you don’t include this property, Windows Installer installs SMART Response software in
C:\Program
Files\SMART
Technologies\SMART
Response
.
This property is only applicable if you’re installing SMART
Response software in SMART
Response CE mode.
A P P E N D I X A
Windows Installer reference
Property
TRANSFORMS
Values
[String]
: A language MST file for the installation (see Locating Language Files).
Notes
Ensure the specified MST file is in the same folder as the MSI file.
This property defines the language of the installer’s user interface and the installed software’s icons and shortcuts.
It doesn’t define the installed software’s user interface language. The installed software uses the computer’s operating system language if it’s supported, or English (U.S.) if not.
SMART Response interactive response system properties
RESPONSE_
MODE
1
: Install the software in SMART Response mode. (Students enter responses using
SMART Response clickers.)
2
: Install the software in SMART Response
CE mode. (Students enter responses using
SMART Notebook SE software.)
4
: Install the software in SMART Response LE mode. (Students enter responses usingSMART Response LE clickers.)
8
: Install the software in SMART Response
PE mode. (Students enter responses using
SMART Response PE clickers.)
16
: Install the software in SMART Response
XE mode. (Students enter responses using
SMART Response XE clickers.)
32
: Install the software in SMART Response
VE mode. (Students enter responses using
SMART Response VE clickers.)
64
: Install the software in Mixed mode.
(Students enter responses using SMART
Response XE, PE or LE clickers.)
You or the user can change the mode after installation using the
SMART Response Setup Tool.
RESPONSE_
ACTIVATION
[String]
: The path to the SMART Response software registry file.
Contact SMART Support for details.
This property is only applicable if you’re installing SMART
Response software in one of the hardware modes.
46
A P P E N D I X A
Windows Installer reference
Property
LAUNCH_
RESPONSE_
DESKTOP_
MENU
CERTIFICATE_
FOLDER
FILE_PORT
SECURE_
BASE_
PORT
Values
1
(default): Add the
SMART Response
icon to the notification area when the user logs on.
[Null]
: Don’t add the
SMART Response
icon to the notification area when the user logs on.
[String]
[String]
: The path to, and file name of, the security certificate for Diffie-Hellman encryption.
: The port you want to use to receive assessment information from SMART
Notebook SE software.
[String]
: The secure port you want to use to receive assessment information from SMART
Notebook SE software.
Notes
This property is only applicable if you’re installing SMART
Response software in SMART
Response CE mode.
This property is only applicable if you’re installing SMART
Response software in SMART
Response CE mode.
This property is only applicable if you’re installing SMART
Response software in SMART
Response CE mode.
SMART Product Update properties
INSTALL_SPU 1
(default): Install SMART Product Update.
[Null]
: Don’t install SMART Product Update.
SPU_TIME_
FRAME
[Integer]
: The time in days between SMART
Product Update checks.
PRODUCT_
NOTIFICATION
1
(default): Notify the user when updates are available from SMART Product Update.
[Null]
: Don’t notify the user when updates are available from SMART Product Update.
By default, SMART Product
Update checks for product updates every 30 days. You can set it to check for product updates at intervals of one to 60 days.
This property is only applicable if you install SMART Product
Update.
This property is only applicable if you install SMART Product
Update.
47
A P P E N D I X A
Windows Installer reference
SMART Notebook properties
The following are properties for the SMART Notebook installation package:
Property
General properties
INSTALLDIR
ISX_
SERIALNUM
Values
[String]
[String]
: The path to your preferred folder for
SMART Response software.
: The 22-character product key you received from SMART.
ACTIVATE_
LICENSE
1
: Register the product key and automatically activate the software.
[Null]
(default): Register the product key but not automatically activate the software.
CREATE_
DESKTOPICONS
1
(default): Include a shortcut to SMART
Response software on the desktop.
[Null]
: Don’t include a shortcut to SMART
Response software on the desktop.
CUSTOMER_
LOGGING
0
: Disable the Customer Experience Program.
1
: Allow the user to enable or disable the
Customer Experience Program.
2
: Enable the Customer Experience Program.
Notes
If you don’t include this property, Windows Installer installs SMART Response software in
C:\Program
Files\SMART
Technologies\SMART
Response
.
This property auto populates the
Product Key
box in the activation wizard if you choose not to include the
ACTIVATE_
LICENSE
property.
You must include the
ISX_
SERIALNUM
property for this property to work.
48
A P P E N D I X A
Windows Installer reference
Property Values
TRANSFORMS [String]
: A language MST file for the installation (see Locating Language Files).
Notes
Ensure the specified MST file is in the same folder as the
MSI file.
This property defines the language of the installer’s user interface and the installed software’s icons and shortcuts. It doesn’t define the installed software’s user interface language. The installed software uses the computer’s operating system language if it’s supported, or
English (U.S.) if not.
SMART Notebook software properties
NETWORK_
CONTENT
CONTENT_
SOURCE_PATH
See Installing and Maintaining Gallery Content.
See Installing and Maintaining Gallery Content.
CONTENT_
TARGET_PATH
See Installing and Maintaining Gallery Content.
FULL_GALLERY
See Installing and Maintaining Gallery Content.
*_CONTENT
See Installing and Maintaining Gallery Content.
TEAM_
CONTENT_
PATH
[String]
: Specify the path to the
Team
Content
folder.
A
Team Content
folder is a location on your school’s network where users can store shared content.
For information on creating a
Team Content
folder, see
Creating or Connecting to
Team Content Folders.
You must specify a path to an existing folder in this property.
49
A P P E N D I X A
Windows Installer reference
Property Values
MY_CONTENT [String]
: Specify the path to the
My Content
folder.
PRINT_
CAPTURE
1
(default): Install the Print Capture Driver.
[Null]
: Don’t install the Print Capture Driver.
Notes
A
My Content
folder is a location on the user’s computer where he or she can store individual content.
You can include environment variables in the path.
This property is useful if you want to store content in a shared network folder so users can access their
My Content
folder from any computer on the network.
The Print Capture Driver is a printer driver that allows teachers to import content form other programs.
ENABLE_
MATH_TRIAL
INSTALL_
DOCCAM_
DRIVERS
NBPLUGIN_
INSTALLED
1
(default): Enable a 30-day trial of SMART
Notebook Math Tools.
0
: Disable the 30-day trial of SMART
Notebook Math Tools.
1
(default): Install document camera drivers.
0
: Don’t install document camera drivers.
1
(default): Turns on the Notebook Plugin IE
Helper object on 32-bit systems.
0
: Turns off the Notebook Plugin IE Helper object on 32-bit systems.
This property is useful for turning off the drivers if they conflict with other drivers on the computer.
If your computer’s IE registry keys are locked, you can use this property to disable the installation of the plugin. The installation can fail if the registry keys are locked.
SMART Product Update properties
INSTALL_SPU 1
(default): Install SMART Product Update.
[Null]
: Don’t install SMART Product Update.
SPU_TIME_
FRAME
[Integer]
: The time in days between SMART
Product Update checks.
By default, SMART Product
Update checks for product updates every 30 days. You can set it to check for product updates at intervals of one to
60 days.
This property is only applicable if you install SMART Product
Update.
50
A P P E N D I X A
Windows Installer reference
Property Values
PRODUCT_
NOTIFICATION
1
(default): Notify the user when updates are available from SMART Product Update.
[Null]
: Don’t notify the user when updates are available from SMART Product Update.
Internet access properties
ACC 0
: Disable Internet access.
1
: Enable Internet access only for Gallery
Setup.
2
: Enable Internet access only for Language
Setup.
3
: Enable Internet access only for Gallery
Setup and Language Setup.
4
: Enable Internet access only for SMART
Product Update.
5
: Enable Internet access only for Gallery
Setup and SMART Product Update.
6
: Enable Internet access only for Language
Setup and SMART Product Update.
7
: Enable Internet access for everything except the Customer Experience Program.
8
: Enable Internet access only for the
Customer Experience Program.
9
: Enable Internet access only for Gallery
Setup and the Customer Experience Program.
10
: Enable Internet access only for Language
Setup and the Customer Experience Program.
11
: Enable Internet access for everything except SMART Product Update.
12
: Enable Internet access only for SMART
Product Update and the Customer Experience
Program.
13
: Enable Internet access for everything except Language Setup.
14
: Enable Internet access for everything except Gallery Setup.
15
(default): Enable Internet access for everything.
Notes
This property is only applicable if you install SMART Product
Update.
51
A P P E N D I X A
Windows Installer reference
SMART Product Drivers properties
The following are properties for the SMART Product Drivers installation package:
Property
General properties
INSTALLDIR
TRANSFORMS
Values
[String]
[String]
: The path to your preferred folder for
SMART Response software.
: A language MST file for the installation (see Locating Language Files).
SAVE_
SETTINGS
1
: Retain configuration settings when removing the software.
[Null]
(default): Don’t retain the configuration settings when removing the software.
SMART Product Drivers properties
LAUNCH_
BOARD_TOOLS
1
(default): Start SMART Product Drivers after the installation.
[Null]
: Don't start SMART Product Drivers after the installation.
TOOLS_
STARTUP_
GROUP
1
(default): Start SMART Tools when the user logs on.
[Null]
: Not start SMART Tools when the user logs on.
Notes
If you don’t include this property, Windows Installer installs SMART Response software in
C:\Program
Files\SMART
Technologies\SMART
Response
.
Ensure the specified MST file is in the same folder as the MSI file.
This property defines the language of the installer’s user interface and the installed software’s icons and shortcuts.
It doesn’t define the installed software’s user interface language. The installed software uses the computer’s operating system language if it’s supported, or English (U.S.) if not.
52
A P P E N D I X A
Windows Installer reference
Property
ENABLE_
TABLETPC_
SUPPORT
START_
SNMP_
SERVICE
Values Notes
1
(default): Use Table PC functionality with the
SMART Board interactive whiteboard without connecting a Tablet PC.
[Null]
: Not use Tablet PC functionality with the SMART Board interactive whiteboard without connect a Tablet PC.
This property is only applicable for the Windows Vista or
Windows 7 operating system. It has not effect on other operating systems.
If you specify
[Null]
, users won’t have touch support at the
Windows logon screen.
1
: Enable SMART SNMP Agent, allowing you to remotely monitor and control your SMART products and projectors from a central location.
[Null]
(default): Disable SMART SNMP
Agent.
For more information on
SMART SNMP Agent, see the
SMART SNMP Agent
Administrator’s Guide
( document 128702 ).
SMART Product Update properties
INSTALL_SPU 1
(default): Install SMART Product Update.
[Null]
: Don’t install SMART Product Update.
SPU_TIME_
FRAME
[Integer]
: The time in days between SMART
Product Update checks.
By default, SMART Product
Update checks for product updates every 30 days. You can set it to check for product updates at intervals of one to 60 days.
This property is only applicable if you install SMART Product
Update.
This property is only applicable if you install SMART Product
Update.
PRODUCT_
NOTIFICATION
1
(default): Notify the user when updates are available from SMART Product Update.
[Null]
: Don’t notify the user when updates are available from SMART Product Update.
Internet access properties
ACC 0
: Disable Internet access.
2
: Enable Internet access only for Language
Setup.
4
: Enable Internet access only for SMART
Product Update.
11
: Enable Internet access for everything except SMART Product Update.
13
: Enable Internet access for everything except Language Setup.
15
(default): Enable Internet access for everything.
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A P P E N D I X A
Windows Installer reference
Parameters
The following are the standard Windows Installer parameters:
Parameter
/q
/qb
/qb!
/qb+
/qb+!
/qr
/qf
/qn
/qn+
Use
Hide the installation wizard.
N
N O T E
This is Silent mode.
Show a basic installation wizard.
Show a basic installation wizard without a
Cancel
button.
Show a basic installation wizard with a dialog box signaling the end of the installation.
Show a basic installation wizard without a
Cancel
button but with a dialog box signaling the end of the installation.
Show a reduced installation wizard.
Show the full installation wizard, including a dialog box signaling the end of the installation or the
Fatal Error
,
User Exit
or
Exit
dialog box.
Hide the installation wizard and the dialog box signaling the end of the installation.
Hide the installation wizard but show the dialog box signaling the end of the installation.
54
55
Appendix B
Removing previous versions of software
Removing previous versions of SMART Response software
Performing a default removal of SMART Response software from a command line
Using third-party imaging or remote management software
SMART recommends that you remove any previous version of SMART Response and SMART
Notebook software before installing new versions.
When you remove a previous version of SMART Response or SMART Notebook software, the uninstall process may leave behind registry entries, preventing you from installing new versions.
If you have problems installing SMART Response or SMART Notebook software after removing an earlier version, download and run the Windows Installer Cleanup utility.
C
C A U T I O N
Use caution when you open the Windows registry editor. If you incorrectly modify the Windows registry, you can damage your computer’s operating system. Back up your registry before performing the following procedures.
Removing previous versions of SMART
Response software
SMART uses the Windows Installer 3.1 installation utility to install SMART Response software. You can use standard Windows Installer user interaction parameters when removing previous versions of the software. See
A P P E N D I X B
Removing previous versions of software
Performing a default removal of SMART Response software from a command line
Before you can perform the following procedures, you must obtain the product code for your version of
SMART Response software. You can find your product code value in the following table:
Version
1.0.52.0
1.0.70.1
1.0.77.3
1.0.92.4
2.0.97.0
2.1.307.0
2.2.591.1
2.5.39.0
Product code value
{7CA593A5-D1C0-4729-8D10-AC2037589649}
{7CA593A5-D1C0-4729-8D10-AC2037589649}
{7CA593A5-D1C0-4729-8D10-AC2037589649}
{55703158-2749-48C0-A563-935E7D825D20}
{BDB1F637-C890-4B86-A5A7-D20D8DBE176B}
{CFD7DD74-42F9-4B50-AFCD-1E0B0F5ABBA4}
{7A63D2B1-DE99-4DB3-93E7-8FDEDD49E3E3}
{DO4D1BAC-D63F-498F-B613-FB7BCF2F6C52}
N
N O T E S
l
Versions 2.0.97.0 and earlier were referred to as Senteo assessment software.
l
Include braces—“{” and “}”—when entering a product code value in the following commands.
To silently remove a previous version of SMART Response software, use the /x and /q options.
For example:
C O R R E C T msiexec.exe /x "[Path to the .msi file]\SMART Response.msi"
/q
OR msiexec.exe /x [Product Code] /q
56
A P P E N D I X B
Removing previous versions of software
Using third-party imaging or remote management software
The following procedure shows how to remove SMART Response software using Windows operating systems’ Group Policy-based deployment software. For information on removing software using your organization’s third-party imaging or remote management software, see the software’s documentation.
N
N O T E
This procedure may vary depending on your version of Windows operating system and your system preferences.
g
To remove a deployed installation package
1. Open the Control Panel.
2. Double-click
Administrative Tools
.
3. Double-click
Active Directory Users and Computers
.
The
Active Directory Users and Computers
window appears.
4. Right-click your school’s domain, and then select
Properties
.
The
Properties
dialog box appears.
5. Click the
Group Policy
tab, and then click
Edit
.
The
Group Policy Object Editor
dialog box appears.
6. Browse to and open
Computer Configuration\Software Settings\
Software Installation
.
7. Right-click the software you want to remove, and then select
All Tasks > Remove
.
8. Select
Immediately uninstall the software from users and computers
, and then click
OK
.
The next time each computer on the domain starts, it automatically removes the software.
57
59
Appendix C
Customer support
Online information and support
Visit www.smarttech.com/support to view and download user’s guides, how-to and troubleshooting articles, software and more.
Training
Visit www.smarttech.com/trainingcenter for training materials and information about our training services.
Technical support
If you experience difficulty with your SMART product, please contact your local reseller before contacting SMART Support. Your local reseller can resolve most issues without delay.
N
N O T E
To locate your local reseller, visit www.smarttech.com/wheretobuy .
All SMART products include online, telephone, fax and e-mail support:
Online
Telephone
Fax
E-mail www.smarttech.com/contactsupport
+1.403.228.5940 or
Toll Free 1.866.518.6791 (U.S./Canada)
(Monday to Friday, 5 a.m. – 6 p.m. Mountain Time)
+1.403.806.1256
Shipping and repair status
Contact SMART’s Return of Merchandise Authorization (RMA) group, Option 4, +1.866.518.6791, for shipping damage, missing part and repair status issues.
A P P E N D I X C
Customer support
General inquiries
Address SMART Technologies
3636 Research Road NW
Calgary, AB T2L 1Y1
CANADA
Switchboard
Fax
+1.403.228.5940 or
Toll Free 1.866.518.6791 (U.S./Canada)
+1.403.228.2500
Warranty
Product warranty is governed by the terms and conditions of SMART’s “Limited Equipment Warranty” that shipped with the SMART product at the time of purchase.
Registration
To help us serve you, register online at www.smarttech.com/registration .
60
Toll Free 1.866.518.6791 (U.S./Canada) or +1.403.228.5940
www.smarttech.com
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