Dell SX2210T electronics accessory User's Guide
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Dell SX2210T Flat Panel Monitor
Dell™ SX2210T Flat Panel Monitor
User Guide
Setting the display resolution to 1920 x 1080 (Maximum)
Information in this document is subject to change without notice.
© 2009-2020 Dell Inc. All rights reserved
Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: DELL and the DELL logo are trademarks of Dell Inc; Microsoft, Windows, and Windows Vista are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries; ENERGY STAR is a registered trademark of the U.S. Environmental Protection Agency. As an ENERGY STAR partner, Dell Inc. has determined that this product meets the
ENERGY STAR guidelines for energy efficiency.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
Model SX2210Tb
January 2020 Rev. A01 file:///E|/LCD%20Monitor%20OEM/Dell-2012/2009_project_revise_in2020/SX2210T_2020update/A01_HTML/en/ug/preface.htm[2020/2/10
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Dell SX2210T Flat Panel Monitor
Dell™ SX2210T Flat Panel Monitor User's Guide
About Your Monitor
Setting Up the Monitor
Operating the Monitor
Troubleshooting
Appendix
Notes, Notices, and Cautions
NOTE: A NOTE indicates important information that helps you make better use of your computer.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.
Information in this document is subject to change without notice.
© 2009-2020 Dell Inc. All rights reserved.
Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc.
is strictly forbidden.
Trademarks used in this text: DELL and the DELL logo are trademarks of Dell Inc; Microsoft, Windows, and Windows Vista are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries; ENERGY STAR is a registered trademark of the U.S. Environmental Protection Agency. As an ENERGY STAR partner, Dell Inc. has determined that this product meets the
ENERGY STAR guidelines for energy efficiency.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
Model SX2210Tb
January 2020 Rev. A01 file:///E|/LCD%20Monitor%20OEM/Dell-2012/2009_project_revise_in2020/SX2210T_2020update/A01_HTML/en/ug/index.htm[2020/2/10
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Dell SX2210T Flat Panel Monitor
Back to Contents Page
Setting Up Your Monitor
Dell™ SX2210T Flat Panel Monitor
Setting the display resolution to 1920 x 1080 (Maximum)
For optimal display performance while using the Microsoft® Windows® operating systems, set the display resolution to
1920 x 1080 pixels by performing the following steps:
1. Right-click on the desktop and click Properties .
2. Select the Settings tab.
3. Move the slider-bar to the right by pressing and holding left-mouse button and adjust the screen resolution to 1920 X
1080 .
4. Click OK .
If you do not see 1920 x 1080 as an option, you may need to update your graphics driver. Please choose the scenario below that best describes the computer system you are using, and follow the provided directions:
1: If you have a Dell™ desktop or a Dell™ portable computer with internet access.
2: If you have a non Dell™ desktop, portable computer, or graphics card.
Back to Contents Page
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Dell SX2210T Flat Panel Monitor
About Your Monitor
Dell™ SX2210T Flat Panel Monitor User's Guide
Identifying Parts and Controls
Universal Serial Bus (USB) Interface
Package Contents
Your monitor comes with all the items shown below. Ensure that you have all the items. If something is missing,
NOTE: Some items may be optional and may not ship with your monitor. Some features or media may not be available in certain countries.
Monitor with stand
Power cable
Power adapter
VGA cable
DVI cable
USB up stream cable (enables USB ports, Webcam and touch function on the monitor)
Documentation (Safety Information, Quick Start Guide, and CD)
Cleaning cloth file:///E|/LCD%20Monitor%20OEM/Dell-2012/2009_project_revise_in2020/SX2210T_2020update/A01_HTML/en/ug/about.htm[2020/2/10 上午 08:22:40]
Dell SX2210T Flat Panel Monitor
Product Features
The SX2210T flat panel display has an active matrix, thin-film transistor (TFT), liquid crystal display (LCD). The monitor features include:
■ 21.5 inches (546.8 mm) diagonal.
■ 1920 X 1080 resolution, plus full-screen support for lower resolutions.
■ Touch sensitive-detects your finger or any other pointing device close to the screen.
■ Tilt adjustment capability.
■ Plug and play capability if supported by your system.
■ On-Screen Display (OSD) adjustments for ease of set-up and screen optimization.
■ Software and documentation media which includes an information file (INF), Image Color Matching File (ICM), Touch Screen Tools software, Webcam Software, Facial Recognition Software, and product documentation.
■ Energy Saver feature for Energy Star compliance.
■ Security lock slot.
■ 2.0 Mega pixel internal webcam with integrated microphone.
Identifying Parts and Controls
Front View
Front View
4
5
6
7
Label Description
1-2
Shortcut keys (for more information, see
*The default settings are Preset Modes select and Brightness/Contrast select.
3
1 Preset Modes select
2 Brightness/Contrast select
OSD menu select
EXIT
Power button (with light indicator)
Webcam
Microphone
Back View
Back view
4
5
2
3
Label Description
1 Barcode serial number label
Security lock slot
Dell soundbar mounting brackets
USB downstream port
Regulatory rating label
6 Cable management slot
Side View
Back View with monitor stand
Use
To contact Dell for technical support.
To help secure your monitor.
To attach the optional Dell Soundbar.
To connect the USB cable.
Lists the regulatory approvals.
To organize cables by placing them through the slot.
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Dell SX2210T Flat Panel Monitor
Left view
Bottom View
Right view
Bottom view
4
5
6
7
8
2
3
Label Description
1 DC power cord connector
Audio Line-in
Audio Line-out
HDMI connector
DVI connector
VGA connector
USB upstream connector
USB downstream connector
Monitor Specifications
The following sections give you information about the various power management modes and pin assignments for various connectors of your monitor.
Power Management Modes
If you have VESA's compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. This is referred to as Power Save Mode . If the computer detects input from keyboard, mouse, or other input devices, the monitor automatically resumes functioning. The following table shows the power consumption and signaling of this automatic power saving feature:
VESA Modes
Normal operation and USB active
Normal operation
Active-off mode
Switch off
Horizontal Sync
Active
Active
Inactive
-
Vertical Sync
Active
Active
Inactive
-
Video
Active
Active
Blanked
-
Power Indicator
White
White
Amber
Off
NOTE: The OSD functions in the 'Normal operation' mode. One of the following messages appears when the menu key is touched in Active-off mode.
Power Consumption
42 W (maximum)
28 W (typical)
0.84 W
0.74 W or
Activate the computer and 'wake up' the monitor to gain access to the
.
NOTE: This monitor is ENERGY STAR ®-compliant.
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Dell SX2210T Flat Panel Monitor
Zero power consumption in OFF mode can only be achieved by disconnecting the main cable from the power adapter.
Pin Assignments
VGA Connector
8
9
10
11
5
6
7
12
13
14
15
3
4
1
2
Pin
Number
15-pin Side of the Connected Signal Cable
Video-Red
Video-Green
Video-Blue
GND
Self-test
GND-R
GND-G
GND-B
Computer 5V
GND-sync
GND
DDC data
H-sync
V-sync
DDC clock
DVI Connector
15
16
17
18
19
20
21
22
23
24
6
7
8
9
10
11
12
13
14
3
4
5
1
2
Pin
Number
24-pin Side of the Connected Signal
Cable
TMDS RX2-
TMDS RX2+
TMDS Ground
Floating
Floating
DDC Clock
DDC Data
Floating
TMDS RX1-
TMDS RX1+
TMDS Ground
Floating
Floating
+5V power
Self test
Hot Plug Detect
TMDS RX0-
TMDS RX0+
TMDS Ground
Floating
Floating
TMDS Ground
TMDS Clock+
TMDS Clock-
HDMI Connector file:///E|/LCD%20Monitor%20OEM/Dell-2012/2009_project_revise_in2020/SX2210T_2020update/A01_HTML/en/ug/about.htm[2020/2/10 上午 08:22:40]
Dell SX2210T Flat Panel Monitor
15
16
17
18
19
9
10
11
12
13
14
5
6
7
8
3
4
1
2
Pin
Number
19-pin Side of the Connected Signal
Cable
T.M.D.S. Data 2-
T.M.D.S. Data 2 Shield
T.M.D.S. Data 2+
T.M.D.S. Data 1+
T.M.D.S. Data 1 Shield
T.M.D.S. Data 1-
T.M.D.S. Data 0+
T.M.D.S. Data 0 Shield
T.M.D.S. Data 0-
T.M.D.S. Clock +
T.M.D.S. Clock Shield
T.M.D.S. Clock -
CEC
Reserved (N.C. on device)
SCL
SDA
DDC/CEC Ground
+5V Power
Hot Plug Detect
Universal Serial Bus (USB) Interface
This section gives you information about the USB ports that are available on the left side of your monitor.
NOTE: This monitor supports High-Speed Certified USB 2.0 interface
Transfer speed
High speed
Full speed
Low speed
Data Rate
480 Mbps
12 Mbps
1.5 Mbps
Power Consumption
2.5W (Max., each port)
2.5W (Max., each port)
2.5W (Max., each port)
USB Upstream Connector
3
4
Pin Number
1
2
4-pin Side of the connector
DMU
VCC
DPU
GND
USB Downstream Connector
2
3
4
Pin Number
1
4-Pin Side of the Signal Cable
VCC
DMD
DPD
GND
USB Ports
1 upstream at bottom
2 downstream at back & 1 downstream at bottom
NOTE: USB 2.0 functionality requires a USB 2.0-capable computer
NOTE: The monitor's USB interface works only when the monitor is on or in power save mode. If you turn off the monitor and then turn it on, the attached peripherals may take a few seconds to resume normal functionality.
Camera - MIC Specifications
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Dell SX2210T Flat Panel Monitor
The integrated USB camera and analog microphones allow you to take pictures, videos, and communicate with other computer users. The camera is located at the top of the monitor and is fixed. When the camera is on, the white light next to the camera turns on.
Lens
Image Sensor
Video specification
Audio Specification
Interface
Field of view
Focus mode
Focus area
Focusing distance (normal mode)
Active array size
Video frame rate
Image flip
Microphone type
66.2 degree +/- 5 %
Fixed Focus
37 cm~Infinity
1.100 mm
2.0 mega-pixel
1600 x 1200 (UXGA) - up to 10 frames per second
640 x 480 (VGA) and below - up to 30 frames per second
Horizontally
Dual Microphone
USB 2.0 high Speed
System Requirements
The following are the minimum system requirements for the Dell Webcam Software Suite:
Intel® Pentium® D 3.0 or AMD® Athlon 64 3200+ or higher
Microsoft® Windows® XP Service Pack 2 or Windows Vista® or Windows 7
512 MB RAM (1 GB RAM or higher recommended)
1 GB free hard disk space
Graphic card Intel 945 at least (Independent graphics card recommended)
Available USB 2.0 port or a USB 2.0 hub with external power supply
Dell Webcam Software Suite
The Dell Webcam Software Suite includes the following applications:
Dell TouchCam
Dell TouchCam enables convenient access to all exciting applications to enhance your Dell webcam experience. See
for details
Facial Recognition Software (FastAccess)
Face recognition technology greatly reduces the need to manually log in with passwords, while providing superior security and functionality compared to passwords and other biometrics (for Windows Vista® or
Windows 7 only). See Installing and Using the Facial Recognition Software (FastAccess)
for details.
Plug and Play Capability
You can install the monitor in any Plug and Play-compatible system. The monitor automatically provides the computer system with its Extended Display Identification Data (EDID) using Display Data Channel (DDC) protocols so the system can configure itself and optimize the monitor settings. Most monitor installations are automatic; you can select different settings if desired. For more information about changing the monitor settings, see
.
Flat Panel Specifications
Screen type
Panel Type
Screen dimensions
Preset display area:
Horizontal:
Vertical:
Pixel pitch
Viewing angle
Luminance output
Contrast ratio
Dynamic contrast ratio
Faceplate coating
Backlight
Response Time
Color Depth
Color Gamut
Active matrix - TFT LCD
TN
21.5 inches (21.5-inch measured diagonally viewable image size)
476.64 mm (18.76 inches)
268.11 mm (10.56 inches)
0.248 mm
160° (vertical) typical, 160° (horizontal) typical
220 CD/m² (typical)
1000:1 (typical)
50,000:1 (max)
Anti-glare with hard-coating (3H)
CCFL edgelight system
2 ms typical (Grey to Grey)
16.7 mil colors
83%*
* SX2210T color gamut (typical) is based on CIE1976 (83%) and CIE1931 (72%) test standards.
Touch Screen Specifications
Touch Technology
Touch Method
Stylus Diameter
Capabilities
Resolution
Accuracy
Touch Activation Force
Touch Durability
Touch Response Time
Glass
Optical touch
Finger, stylus or any pointer.
Minimum 7 mm
Mouse functionality—click, drag, double-click and right-click
1073 Mpixel
+/-2.5 mm over 95% of touchable area (Microsoft Windows 7 compliant)
No pressure required
Unlimited
Typical response time 15 ms
2.5 mm chemically toughened glass
Touch Screen Compatibility
Function
Single-touch
Multi-touch (two points) -
-
XP Vista
-
Yes
Win7Starter
-
Yes
-
Win7Home
Basic
Yes
Win7Home
Premium
Yes
Yes
Win7 Ultimate
Yes
Yes
Win7Pro
Yes
Yes
Win7Enterprise
Yes
Yes -
-
Other Operating
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Dell SX2210T Flat Panel Monitor
Resolution Specifications
Horizontal scan range
Vertical scan range
Optimal preset resolution
Highest preset resolution
Video Supported Modes
Video display capabilities (DVI playback)
30 kHz to 83 kHz (automatic)
50 Hz to 76 Hz (automatic)
1920 x 1080 at 60 Hz
1920 x 1080 at 60 Hz
480i/480p/576i/576p/720p/1080i/1080p (Supports HDCP)
Preset Display Modes
Display Mode
640 x 350
640 x 400
640 x 480
640 x 480
720 x 400
800 x 600
800 x 600
1024 x 768
1024 x 768
1152 x 864
1280 x 1024
1280 x 1024
1920 x 1080-R
1920 x 1080
Horizontal
Frequency
(kHz)
31.47
31.47
31.47
31.50
31.47
37.88
46.880
48.36
60.02
67.50
63.98
79.98
66.587
55.62
Vertical
Frequency (Hz)
Pixel Clock
(MHz)
70.09
70.09
59.94
75.00
70.08
60.32
75.00
60.00
75.03
75.00
60.02
75.02
59.934
49.92
25.18
25.18
25.17
31.5
28.32
40.00
49.50
65.00
78.75
108.00
108.00
135.00
138.50
141.50
Sync Polarity
(Horizontal/Vertical)
+/+
+/+
+/+
+/+
-/+
+/+
+/+
-/-
+/-
-/+
+/-
-/+
-/-
-/-
Electrical Specifications
Video input signals
Audio Input and Output signals
Synchronization input signals
AC/DC Adaptor input voltage/frequency/current
Inrush current
Analog RGB, 0.7 Volts +/- 5%, positive polarity at 75 ohm input impedance
Digital DVI-D TMDS, HDMI, 600mV for each differential line, positive polarity at 50 ohm input impedance
Input signal level: 1Vrms without chipping
Separate horizontal and vertical synchronizations, polarity-free TTL level, SOG (Composite
SYNC on green)
100 to 240 VAC/50 or 60 Hz + 3 Hz/1.6A (Max.)
For use only with power supply DELL, DA65NS4-00.
120 V: 30 A (Max.)
240 V: 60 A (Max.)
Physical Characteristics
Connector type 15-pin D-sub miniature, blue connector; DVI-D, white connector; HDMI, Black connector
Signal cable type
Digital: Detachable, DVI-D, Solid pins, shipped detached from the monitor
Analog: Detachable, D-Sub, 15pins, shipped attached to the monitor
HDMI: Detachable, HDMI-A, Solid pins, shipped without cable
Dimensions (with stand)
Height
Width
Depth
Dimensions (without stand)
Height
Width
Depth
Stand dimensions
Height
Width
Depth
Weight
Weight with packaging
Weight with stand assembly and cables
Weight without cable assembly
401.8 mm (15.82 inches)
551.5 mm (21.71 inches)
194.3 mm (7.61 inches)
342.1 mm (13.47 inches)
551.5 mm (21.71 inches)
92.3 mm (3.63 inches)
257.5 mm (10.14 inches)
228.7 mm (9.00 inches)
193.4 mm (7.61 inches)
9.11 kg (20.04 lbs)
7.68 kg (16.90 lbs)
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Dell SX2210T Flat Panel Monitor
Weight of stand assembly 1.93 kg (4.25 lbs)
Environmental Characteristics
Temperature
Operating
Non-operating
Humidity
Operating
Non-operating
Altitude
Operating
Non-operating
Thermal dissipation
0° to 40° C (32° to 104°F)
Storage: -20° to 60° C (-4° to 140° F)
Shipping: -20° to 60° C (-4° to 140° F)
10% to 80% (non-condensing)
Storage: 20% to 80% (non-condensing)
Shipping: 20% to 80% (non-condensing)
3,657.60 m (12,000 ft) max
12,192 m (40,000 ft) max
222.3 BTU/hour (maximum)
188.1 BTU/hour (typical)
Maintenance Guidelines
Cleaning Your Monitor
CAUTION: Read and follow the safety instructions
before cleaning the monitor.
CAUTION: Before cleaning the monitor, unplug the monitor power cable from the electrical outlet.
For best practices, follow the instructions in the list below while unpacking, cleaning, or handling your monitor:
To clean your touch screen, use the supplied soft, clean cloth. Do not use benzene, thinner, ammonia, abrasive cleaners, or compressed air. Avoid wiping the top corners of the monitor where the optics are located.
Use a lightly-dampened, warm cloth to clean the monitor. Avoid using detergent of any kind as some detergents leave a milky film on the monitor.
Handle your monitor with care; any scratch on the monitor will show scuff marks.
To help maintain the best image quality on your monitor, use a dynamically changing screen saver and turn off your monitor when not in use.
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Dell SX2210T Flat Panel Monitor
Setting Up the Monitor
Dell™ SX2210T Flat Panel Monitor User's Guide
Attaching the Soundbar (Optional)
Connecting Your Monitor
CAUTION: Before you begin any of the procedures in this section, follow the
NOTE: USB uplink cable needs to be connected for touch function; intergrated camera and microphone to work.
To connect your monitor to the computer:
1. Turn off your computer and disconnect the power cable.
2. Connect the HDMI cable, white (digital DVI-D), or blue (analog VGA) display connector cable to the corresponding video port on the back of your computer. Do not use all the cables on the same computer. Use all of the cables only when they are connected to different computers with appropriate video systems.
Connecting the Blue VGA Cable
Connecting the White DVI Cable
Connecting the HDMI Cable
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Dell SX2210T Flat Panel Monitor
NOTE: The graphics are used for the purpose of illustration only. Appearance of the computer may vary.
Connecting the USB Cable
After you have completed connecting the DVI/VGA/HDMI cable, follow the procedure below to connect the USB cable to the computer and complete your monitor setup:
1. Connect the downstream USB connector (cable supplied) to an appropriate USB connector on your computer.
2. Connect USB peripherals to the upstream USB connectors on the monitor.
3. Plug the power cables for your computer and monitor into a nearby outlet.
4. Turn on the monitor and the computer.
If your monitor displays an image, installation is complete. If it does not display an image, see
5. Use the cable holder on the monitor stand to organize the cables.
Organizing Your Cables
After attaching all necessary cables to your monitor and computer, (see
) use the cable management slot to organize all cables as shown above.
Attaching the Soundbar (Optional)
NOTICE: Do not use with any device other than the Dell Soundbar.
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Dell SX2210T Flat Panel Monitor
1.
Working from the back of the monitor, attach Soundbar by aligning the two slots with the two tabs along the bottom of the monitor.
2.
Slide the Soundbar to the left until it snaps into place.
3.
Connect the Soundbar with the DC power connector from the Soundbar Power adapter.
4.
Insert the mini stereo plug from the back of the Soundbar into the computer's audio output jack.
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Dell SX2210T Flat Panel Monitor
Operating the Monitor
Dell™ SX2210T Flat Panel Monitor User's Guide
Using the Front Panel Controls
Using the On-Screen Display (OSD) Menu
Setting the Maximum Resolution
Using the Dell Soundbar (Optional)
Installing and Using the Facial Recognition Software (FastAccess)
Turn On the Monitor
Press the button to turn on the monitor
Using the Front Panel Controls
Use the buttons on the front of the monitor to adjust the image settings.
A
Front panel button Description
Use the Preset modes button to choose from a list of preset color modes. See Using the OSD Menu
.
Preset modes
B
C
D
Use the Brightness / Contrast button to direct access to the "Brightness" and "Contrast" control menu.
Brightness / Contrast
Use the Menu button to open the on-screen display OSD).
Menu
Use the Exit button to exit on-screen display (OSD) from menu and sub-menus.
Exit
Front panel button
Use the buttons on the side of the monitor to adjust the image settings.
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Dell SX2210T Flat Panel Monitor
Front panel Button
A
Description
Use the Up button to adjust (increase ranges) items in the OSD menu.
Up
B
Use the Down button to adjust (decrease ranges) items in the OSD menu.
Down
C
Use the OK button to confirm your selection.
OK
D
Use the back button to go back to the main menu.
Back
Using the On-Screen Display (OSD) Menu
Accessing the Menu System
1.
NOTE: If you change the settings and then either proceed to another menu or exit the OSD menu, the monitor automatically saves the changes. The changes are also saved if you change the settings and then wait for the OSD menu to disappear.
Press any key to launch the OSD menu and press
Main Menu
to display the main menu.
2.
3.
4.
5.
6.
Press the and buttons to toggle between options in the Menu. As you move from one icon to another, the option name is highlighted.
To select the highlighted item on the menu press the again.
Press the and buttons to select the desired parameter.
Press the buttons to enter the slide bar and then use the
Select the
or button, according to the indicators on the menu, to make your changes.
to return to previous menu without accepting current settings or to accept and return to previous menu.
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Dell SX2210T Flat Panel Monitor
The table below provides a list of all the OSD menu options and their functions.
Icon Menu and Submenus Description
BRIGHTNESS/CONTRAST Use the Brightness and Contrast menu to adjust the Brightness/Contrast.
Back
Brightness
Contrast
Auto Adjust
Input Source
Press the button to go back to the main menu.
Allows you to adjust the brightness or luminance of the backlight.
Press the button to increase brightness and press the button to decrease brightness (min 0 ~ max 100).
Allows you to adjust the contrast or the degree of difference between darkness and lightness on the monitor screen. Adjust brightness first, and adjust contrast only if you need further adjustment.
Press the button to increase contrast and press the button to decrease contrast (min 0 ~ max 100).
Use this button to activate automatic setup and adjust menu. The following dialog appears on a black screen as the monitor self-adjusts to the current input:
Auto Adjustment allows the monitor to self-adjust to the incoming video signal. After using Auto Adjustment, you can further tune your monitor by using the Pixel Clock (Coarse) and Phase (Fine) controls under Image Settings.
NOTE: Auto Adjust does not occur if you press the button while there are no active video input signals or attached cables .
Use the Input Source menu to select different video signals that may be connected to your monitor.
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COLOR SETTINGS
Select VGA input when you are using the analog (VGA) connector. Press the button to select the VGA input source.
Select DVI-D input when you are using the digital (DVI) connector. Press the button to select the DVI input source.
Select HDMI input when you are using the digital (HDMI) connector. Press the
Select Auto select to let the monitor search for available input signals.
Use the Color Setting menu to adjust the monitor's color settings.
button to select the HDMI input source.
Color setting mode submenu
Back
Input Color Format
Mode Selection
Preset Mode
Hue
Saturation
Demo Mode
Press the button to go back to the main menu.
Allows you to set the video input mode to:
RGB : Select this option if your monitor is connected to a computer or DVD player using the HDMI cable or the HDMI to DVI adapter.
YPbPr : Select this option if your DVD player supports only YPbPr output.
Allows you to set the display mode to:
Graphics : Select this mode if your monitor is connected to your computer.
Video : Select this mode if your monitor is connected to a DVD player.
NOTE: Depending upon the Display Mode, select the Preset Modes available for your monitor change.
Allows you to choose from a list of preset color modes.
In the Graphics mode, you can set the color to the following preset values:
Standard : Loads the monitor's default color settings. This is the default preset mode.
Multimedia : Loads color settings ideal for multimedia applications.
Game : Loads color settings ideal for most gaming applications.
Warm : Increase the color temperature. The screen appears warmer with a red/yellow tint.
Cool : Decreases the color temperature. The screen appears cooler with a blue tint.
Custom (RGB) : Allows you to manually adjust the color settings. Press the
Blue values and create your own preset color mode.
and buttons to adjust the Red, Green, and
In the Video mode, you can set the color to the following preset values:
Movie : Loads color settings ideal for movies. This is the default preset mode.
Game : Loads color settings ideal for most gaming applications.
Sports : Loads color settings ideal for sports.
Nature: Loads color settings ideal for nature.
Allows you to adjust the skin tone of the image. Use or
NOTE: Hue adjustment is available only in the Video mode.
button to adjust the hue from '0' to '100'.
Allows you to adjust the color saturation of the image. Use or button to adjust the saturation from '0' to '100'.
NOTE: Saturation adjustment is available only in the Video mode.
Vertically splits the screen into two segments. The left half of the screen in the normal mode and the right half of the screen is displayed in the color enhanced mode.
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Reset Color Settings
DISPLAY SETTINGS
NOTE: Demo Mode is only available for video input.
Resets your monitor's color settings to the factory defaults.
Display setting mode submenu
Back
Horizontal position
Vertical Position
Pixel Clock
Phase
Sharpness
Dynamic Contrast
Response Time
Press the button to go back to the main menu.
Use the and buttons to adjust image left and right (min 0 ~ max 100).
NOTE: When using DVI or HDMI source, the Horizontal Position setting is not available.
Use the and buttons to adjust image up and down (min 0 ~ max 100).
NOTE: When using DVI or HDMI source, the Vertical Position setting is not available.
T he Phase and Pixel Clock adjustments allow you to adjust your monitor to your preference. These settings are accessed through the main OSD menu, by selecting 'Display Settings'.
Use the and buttons to adjust for best image quality.
If satisfactory results are not obtained using the phase adjustment, use the Pixel Clock (coarse) adjustment and then use Phase (fine).
NOTE: Pixel Clock and Phase Adjustments are only available for "VGA" input.
Allows you to increase or decrease the sharpness of the image.
Use and buttons to adjust the sharpness from '0' to '100'.
The dynamic contrast helps get a higher contrast if you choose Game preset, Movie preset, Sports preset and Nature preset.
Use the button to enable the Dynamic Contrast adjustment.
Use the button to disable the Dynamic Contrast adjustment.
NOTE: Brightness control is disabled in Dynamic Contrast mode.
Response time is the time required for an LCD pixel to change from fully active (black) to fully inactive (white), then back to fully active again.
You can set the response time to:
Normal
Overdrive (default).
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Reset Display Settings
AUDIO SETTINGS
Resets the monitor's display settings to the factory defaults.
Use the Audio Settings menu to adjust the audio settings.
Audio Setting mode submenu
Line Out Source
Power Save Audio
Reset Audio Setting
Exit Menu
OTHER SETTINGS
Select the source of the audio input.
Allows you to turn on or off the power to the audio during the audio power save mode.
Default is "On".
On — Allows you to turn off the line-out to the sound bar during monitor standby.
Off — Allows you to turn on the line-out to the sound bar during monitor standby.
Resets your monitor audio settings to the factory defaults.
Press the button to exit the OSD main menu and Press the button to accept changes.
Back
Language
Menu Transparency
Menu Timer
Menu Lock
Press the button to go back to the main menu.
Allows you to set the OSD display to one of six languages: English, Espanol, Francais, Deutsch, Simplified Chinese or Japanese.
Allows you to adjust the OSD background from opaque to transparent.
Allows you to set the time for which the OSD remains active after you press a button on the monitor.
Use the and buttons to adjust the slider in 1 second increments, from 5 to 60 seconds.
Controls user access to adjustments. When Lock is selected, no user adjustments are allowed. All buttons are locked except the button.
NOTE: When the OSD is locked, pressing the button takes you directly to the OSD settings menu, with 'OSD Lock' pre-selected on entry. Choose " Unlock " and allow user access to all applicable settings.
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DDC/CI DDC/CI (Display Data Channel/Command Interface) allows a software on your computer to adjust the monitor display settings like the brightness, color balance etc.
Enable (Default): Optimizes the performance of your monitor and provides a better customer experience.
Disable : Disables the DDC/CI option and the following message appears on the screen.
LCD Conditioning
Select Yes to disable DDC/CI or No to return.
LCD conditioning helps eliminate any image retention and may take several hours.
NOTE: Severe cases of image retention are known as burn-in. LCD Conditioning does not remove burn-in.
Disable : This is the default option.
Enable : Enables LCD conditioning and the following message appears on the screen. Select Yes to proceed and No to return.
NOTE: Press any button on the monitor to terminate LCD Conditioning at any time.
Factory Reset
Personalize
Resets all OSD settings to the factory preset values.
Allows you to adjust shortcut button for: 1. Brightness & Contrast and 2. Preset Modes.
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OSD Warning Messages
The following warning messages may appear on the screen to indicate that the monitor is out of synchronization.
This means that the monitor cannot synchronize with the signal that it is receiving from the computer. Either the signal is too high or too low for the monitor to use. See
for the Horizontal and Vertical frequency ranges addressable by this monitor. Recommended mode is 1920
X 1080 at 60Hz.
When monitor enters Power Save mode, one of the following messages appears :
If you press any button other than the Power button one of the following messages will appear depending on the selected input: file:///E|/LCD%20Monitor%20OEM/Dell-2012/2009_project_revise_in2020/SX2210T_2020update/A01_HTML/en/ug/operate.htm[2020/2/10
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See
Solving Problem s for more information.
Setting the Maximum Resolution
To set the maximum resolution for the monitor:
1. Right-click on the desktop and select Properties .
2. Select the Settings tab.
3. Set the screen resolution to 1920 x 1080.
4. Click OK .
If you do not see 1920 x 1080 as an option, you may need to update your graphics driver. Depending on your computer, complete one of the following procedures:
If you have a Dell desktop or portable computer:
Go to support.dell.com
, enter your service tag, and download the latest driver for your graphics card.
If you are using a non-Dell computer (portable or desktop):
Go to the support site for your computer and download the latest graphic drivers.
Go to your graphics card website and download the latest graphic drivers.
Using the Dell Soundbar (Optional)
The Dell Soundbar is a stereo two channel system, mountable on Dell Flat Panel Displays. The Soundbar has a rotary volume and on/off control to adjust the overall system level, a
LED for power indication, and two audio headset jacks.
1.
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2.
Headphone connectors
3. Power indicator
4.
Power/Volume control
Using the Tilt
Tilt
With the built-in stand, you can tilt the monitor for the most comfortable viewing angle.
NOTE: The stand is attached when the monitor is shipped from the factory.
Using the Camera
Installing the Dell TouchCam Software (Microsoft ® Windows ® Operating Systems)
The Dell SX2210T webcam application media that shipped with your monitor, allows you to install the software and drivers for the integrated webcam.
NOTE: The Dell Webcam Software is not available for Windows 10 or Windows 8/8.1 operating systems. For these operating systems, see the available options provided in the Dell Knowledge Base Article SLN85507 .
To install the Dell TouchCam Software :
1.
Insert the Dell "Drivers and Documentation" CD into the drive.
NOTE: Ensure that the USB cable is connected between the monitor and the computer.
2.
Choose "TouchCam Software" .
3.
The Install Shield Wizard automatically launches the setup application. Click Next to continue.
4.
Read Software License Agreement and click Yes to continue. Click Next to continue.
5.
Click Next to continue.
6.
Click Finish to complete installation.
NOTE: All instant messaging softwares have to close before the installation can begin.
You are now ready to use the Webcam.
Using the TouchCam Software
Stand-alone mode
Stand-alone mode can be launched from the start menu.
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IM mode
IM mode will launch itself automatically when an instant messaging program begins a video call session.
When a video session ends, the TouchCam software will return to stand-alone mode.
Setting up TouchCam in instant messaging programs
The following describes the setup procedures for Windows Live Messenger.
1. Click Tool à Audio and video setup...
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2. Select Dell Web Camera Filter .
Similar setup steps can be performed in other IM programs.
Installing and Using the Facial Recognition Software (FastAccess)
Installing the Facial Recognition Software (FastAccess) (Windows Vista® and Window 7 Operating Systems Only)
To install the Facial Recognition Software (FastAccess) :
1.
Insert the Dell " Drivers and Documentation " CD into the drive.
NOTE: Ensure that the USB cable is connected between the monitor and the computer.
2.
Choose "Facial Recognition Software" .
3.
The Install Shield Wizard automatically launches the setup application. Select the Language and click Next to continue.
4.
Read Software License Agreement and click Yes to continue.
5.
Click Browse to change Destination Folder where the software will be installed to and then click Next to continue.
6.
Choose Full Installation than click Next and follow the instructions to complete the installation. Alternatively, choose Custom Installation to select the components to install.
7.
Click Finish to restart the computer after installation completes.
You are now ready to use the Facial Recognition Software.
First Use
1. From the Start Menu; click Start à All Programs à FastAccess à Configure FastAccess.
2. Follow the on-screen setup wizard to begin using FastAccess face recognition.
3. FastAccess automatically learns your face when you login to Vista or Windows 7. You will be able to log in to your computer automatically on most occasions, without having to enter a password.
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Customizing FastAccess
To help keep FastAccess secure, features affecting overall system security and certain advanced features can only be changed if you have Vista administrator rights.
Configuration Console: Allows changing the Security Level, Web Logins and Advanced features. Only administrator accounts have access to the Configuration Console.
User Settings: Allows changing Web Logins and Notification Messages. Only Vista user accounts have access to User Settings.
Configuration Console: Security
The main security features of FastAccess are controlled by the Security Level Adjustment slider. As you move the slider from left to right, you turn on FastAccess and add increasing levels of security. As you move this slider, a brief description of the operating modes are displayed below the slider. You may set the following four security levels:
1. Disabled
2. Face Login (Factory default setting)
3. User Switching
4. Continuous Security
OK button : This button closes the Console and saves all changes.
Cancel button : This button closes the Console without saving any changes.
Choosing the Desired Webcam for Face Recognition
Automatic Webcam Selection: Automatic Webcam Selection simplifies operation if more than one webcam is installed on your computer. FastAccess connects to a Dell
Monitor webcam first.
Manual Webcam Selection: Your desired webcam can be selected by opening the "FastAccess Configuration Console" and clicking the "Advanced" button. Next click the
"Camera Selection" link and select the desired webcam.
Using the Automatic Web Login
The Web Login Vault feature allows FastAccess to remember user names and passwords for many of the websites that require a login. The Web Login Vault will automatically enter the user name and password for a website.
The first time you enter a user name and password into a website with a login, FastAccess will present a small pop-up box. This box allows you to Keep On or Turn Off the Web
Login Vault.
Security Recommendations
We recommend FastAccess be set to use the "Face + Password" feature. Face + Password periodically requires your password in addition to your face. This provides better security than any biometric or password alone.
Using the Touch Screen
NOTE: Ensure that the USB cable is connected between the monitor and the computer.
NOTE: The touch screen feature will not support the usage of multiple monitors connected to a computer.
The Dell™ SX2210T Flat Panel Monitor is touch sensitive—you can control the computer simply by touching the screen.
The touch screen allows you to interact with the computer in a similar way to a mouse as follows:
Tap the screen once for a single mouse click.
Tap the screen twice in quick succession for a double mouse click.
Touch down and then move your finger to drag an object.
Touch and hold for a right mouse click.
To select a menu option, touch down on the menu, then move your finger to the required option, then lift your finger to select the option. Alternatively, tap the menu, then tap the option required as you do with a mouse.
The touch screen does not require pressure to sense a touch. For best results, point at roughly right angles to the screen and keep the rest of your hand clear of the glass.
Using the Touch Screen Tools
The Touch Screen Tools provides restore to factory defaults, diagnostic and calibrating functions that can be used for troubleshooting touch-screen problems.
To install the Touch Screen Tools software:
1.
Insert the Dell "Drivers and Documentation" CD into the drive.
NOTE: Ensure that the USB cable is connected between the monitor and the computer.
2.
Choose "Touch Screen Tools" .
3.
Follow the on-screen instructions to install Touch Screen Tools software.
You are now ready to use the Touch Screen Tools Software and the Touch Screen Gestures.
Once installed, the Touch Screen Tools has an icon in the task bar that allows you to access the
.
Touch Screen Tools Settings
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If the cursor does not move correctly when you touch the screen, see Touch Screen problems .
The page displays information and provides functions used for touch function technical support.
[Restore factory defaults] button
Sets the Touch Screen Tools settings to factory defaults.
[Run diagnostics test] button
.
[Calibrate] button
Initiates the touch screen calibration procedure. See Calibrating the Touch Screen
.
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Troubleshooting
Dell™ SX2210T Flat Panel Monitor
Universal Serial Bus Specific Problems
Facial Recognition (FastAccess) Problems
CAUTION: Before you begin any of the procedures in this section, follow the
.
Self-Test
Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps:
1. Turn off both your computer and the monitor.
2. Unplug the video cable from the back of the computer or monitor. To ensure proper Self-Test operation, remove the HDMI, Digital (white connector), and the Analog (blue connector) cables from the back of the computer or monitor.
3. Turn on the monitor.
The floating dialog box should appear on-screen (against a black background) if the monitor cannot sense a video signal and is working correctly. While in self-test mode, the power
LED remains white. Also, depending upon the selected input, one of the dialogs shown below will continuously scroll through the screen.
or
or
4. This box also appears during normal system operation, if the video cable becomes disconnected or damaged.
5. Turn off your monitor and reconnect the video cable; then turn on both your computer and the monitor.
If your monitor screen remains blank after you use the previous procedure, check your video controller and computer, because your monitor is functioning properly.
Built-in Diagnostics
Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or with your computer system and graphic card.
NOTE: You can run the built-in diagnostics only when the video cable is unplugged and the monitor is in self-test mode .
To run the built-in diagnostics:
1. Ensure that the screen is clean (no dust particles on the surface of the screen).
2. Unplug the video cable(s) from the back of the computer or monitor. The monitor then goes into the self-test mode.
3. On the front panel, press and hold the shortcut key 1 and shortcut key 4 keys on the front panel, simultaneously for 2 seconds.
A gray screen appears.
4. Carefully inspect the screen for abnormalities.
5. Press the shortcut key 4 key on the front panel again. The color of the screen changes to red.
6. Inspect the display for any abnormalities.
7. Repeat steps 5 and 6 to inspect the display in green, blue, and white colored screens.
The test is complete when the white screen appears. To exit, press the shortcut key 4 key again.
If you do not detect any screen abnormalities upon using the built-in diagnostic tool, the monitor is functioning properly. Check the video card and computer.
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Common Problems
The following table contains general information about common monitor problems you might encounter and the possible solutions.
Common Symptoms
No Video/Power LED off No picture
What You See Possible Solutions
Ensure that the video cable connecting the monitor and the computer is properly connected and secure.
Verify that the power outlet is functioning properly using any other electrical equipment.
No Video/Power LED on No picture or no brightness Increase brightness & contrast controls via OSD.
Perform monitor self-test feature check.
Check for bent or broken pins in the video cable connector.
Press Shortcut key 4 to call out the Input Select Source OSD menu. Select the correct input source.
Run the built-in diagnostics.
Poor Focus Picture is fuzzy, blurry, or ghosting
Shaky/Jittery Video
Missing Pixels
Wavy picture or fine movement
LCD screen has spots
Perform Auto Adjust via OSD.
Adjust the Phase and Pixel Clock controls via OSD.
Eliminate video extension cables.
Reset the monitor to Factory Settings.
Change the video resolution to the correct aspect ratio (16:9).
Perform Auto Adjust via OSD.
Adjust the Phase and Pixel Clock controls via OSD.
Reset the monitor to Factory Settings.
Check environmental factors.
Relocate the monitor and test in another room.
Cycle power on-off.
Pixel that is permanently off is a natural defect that can occur in LCD technology.
Run the built-in diagnostics
Stuck-on Pixels LCD screen has bright spots
Brightness Problems
Geometric Distortion
Horizontal/Vertical Lines
Picture is too dim or too bright
Screen is not centered correctly
Screen has one or more lines
Cycle power on-off.
Pixel that is permanently off is a natural defect that can occur in LCD technology.
Run the built-in diagnostics
Reset the monitor to
Auto Adjust via OSD.
Adjust brightness & contrast controls via OSD.
Reset the monitor to Factory Settings.
Auto Adjust via OSD.
Adjust brightness & contrast controls via OSD.
NOTE: When using 'DVI-D' or 'HDMI', the positioning adjustments are not available.
Reset the monitor to Factory Settings.
Perform Auto Adjust via OSD.
Adjust Phase and Pixel Clock controls via OSD.
Perform monitor self-test feature check and determine if these lines are also in self-test mode.
Check for bent or broken pins in the video cable connector.
Run the built-in diagnostics
Synchronization Problems
Safety Related Issues
Intermittent Problems
Missing Color
Wrong Color
Image retention from a static image left on the monitor for a long period of time
Screen is scrambled or appears torn
NOTE: When using 'DVI-D' or 'HDMI', the Pixel Clock and Phase adjustments are not available.
Reset the monitor to Factory Settings.
Perform Auto Adjust via OSD.
Adjust Phase and Pixel Clock controls via OSD.
Perform monitor self-test feature check to determine if the scrambled screen appears in self-test mode.
Check for bent or broken pins in the video cable connector.
Restart the computer in the safe mode .
Visible signs of smoke or sparks
Monitor malfunctions on & off
Picture lacks color
Picture color not good
Faint shadow from the static image displayed appears on the screen
Do not perform any troubleshooting steps.
Contact Dell immediately.
Ensure that the video cable connecting the monitor to the computer is connected properly and is secure.
Reset the monitor to Factory Settings.
Perform monitor self-test feature check to determine if the intermittent problem occurs in self-test mode.
Perform monitor
Ensure that the video cable connecting the monitor to the computer is connected properly and is secure.
Check for bent or broken pins in the video cable connector.
Run the built-in diagnostics
Change the Color Setting Mode in the
Color Settings OSD to Graphics or Video depending on the application.
Try a different Color Preset Setting in Color Settings OSD. Adjust R/G/B value in Color Settings OSD if the Color
Management is turned off.
Change the Input Color Format to PC RGB or YPbPr in the Advance Setting OSD.
Run the built-in diagnostics
Use the Power Management feature to turn off the monitor at all times when not in use (for more information,
).
Alternatively, use a dynamically changing screensaver.
Product-Specific Problems
Specific Symptoms
Screen image is too small
Cannot adjust the monitor with the keys on the front panel
No Input Signal when user controls are pressed
The picture does not fill the entire screen.
What You See
Image is centered on screen, but does not fill entire viewing area
OSD does not appear on the screen
No picture, the LED light is white.
When you press "up", "down" or
"Menu" key, the message appears
The picture cannot fill the height or width of the screen
Possible Solutions
Reset the monitor to Factory Settings.
Turn off the monitor, unplug the power cord, plug back, and then turn on the monitor.
Check the signal source. Ensure that the Computer is not in the power saving mode by moving the mouse or pressing any key on the keyboard.
Check whether the signal cable is plugged in properly. Re-plug the signal cable if necessary.
Reset the computer or video player.
Due to different video formats (aspect ratio) of DVDs, the monitor may display in full screen.
Run the built-in diagnostics
NOTE: When choosing DVI-D or HDMI mode, the Auto Adjust function is not available.
Universal Serial Bus (USB) Specific Problems
Specific Symptoms What You See file:///E|/LCD%20Monitor%20OEM/Dell-2012/2009_project_revise_in2020/SX2210T_2020update/A01_HTML/en/ug/solve.htm[2020/2/10
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Possible Solutions
Dell SX2210T Flat Panel Monitor
USB interface is not working USB peripherals are not working
High Speed USB 2.0 interface is slow. High Speed USB 2.0 peripherals working slowly or not working at all
Check that your monitor is turned ON.
Reconnect the upstream cable to your computer.
Reconnect the USB peripherals (downstream connector).
Switch off and then turn on the monitor again.
Reboot the computer.
Some USB devices like external portable HDD require higher electric current; connect the device directly to the computer system.
Check that your computer is USB 2.0-capable.
Some computers have both USB 2.0 and USB 1.1 ports. Ensure that the correct USB port is used.
Reconnect the upstream cable to your computer.
Reconnect the USB peripherals (downstream connector).
Reboot the computer.
Dell™ Soundbar Problems
Common Symptoms
No Sound
Distorted Sound
Distorted Sound
Unbalanced Sound Output
Low Volume
What You See
Soundbar has power - power indicator is on
Computer's sound card is used as the audio source
Other audio source is used
Sound from only one side of
Soundbar
Volume is too low
Possible Solutions
Plug the audio line-in cable into the computer's audio out jack.
Set all volume controls to their maximum and ensure that the mute option is not enabled.
Play some audio content on the computer (example, audio CD, or MP3).
Turn the Power/Volume knob on the Soundbar clockwise to a higher volume setting.
Clean and reseat the audio line-in plug.
Test the Soundbar using another audio source (For example: portable CD player, MP3 player).
Clear any obstructions between the Soundbar and the user.
Confirm that the audio line-in plug is completely inserted into the jack of the sound card.
Set all Windows volume controls to their midpoints.
Decrease the volume of the audio application.
Turn the Power/Volume knob on the Soundbar counter-clockwise to a lower volume setting.
Clean and reseat the audio line-in plug.
Troubleshoot the computer's sound card.
Test the Soundbar using another audio source (For example: portable CD player, MP3 player).
Avoid using an audio cable extension or audio jack converter.
Clear any obstructions between the Soundbar and the user.
Confirm that the audio line-in plug is completely inserted into the jack of the audio source.
Decrease the volume of the audio source.
Turn the Power/Volume knob on the Soundbar counter-clockwise to a lower volume setting.
Clean and reseat the audio line-in plug.
Clear any obstructions between the Soundbar and the user.
Confirm that the audio line-in plug is completely inserted into the jack of the sound card or audio source.
Set all Windows audio balance controls (L-R) to their midpoints.
Clean and reseat the audio line-in plug.
Troubleshoot the computer's sound card.
Test the Soundbar using another audio source (For example: portable CD player, MP3 player).
Clear any obstructions between the Soundbar and the user.
Turn the Power/Volume knob on the Soundbar clockwise to the maximum volume setting.
Set all Windows volume controls to their maximum.
Increase the volume of the audio application.
Test the Soundbar using another audio source (For example: portable CD player, MP3 player).
Camera Problems
COMMON
SYMPTOMS
No Power
Camera is not detected
Poor Focus
Slow frame rate in video capture mode
WHAT YOU EXPERIENCE
The camera is not working and the
LED is off
The camera is not working and the
LED is on
The camera captures fuzzy or unclear videos and pictures
Poor quality video on the Internet
Color Problem
The camera captures grainy images while using it on the Internet
The images are tinted red, blue, or green
No Image Blank screen
The capture video is not smooth
POSSIBLE SOLUTIONS
If the monitor has no power, see
.
Verify if the camera is detected by Windows.
Reinstall the camera drives using the Dell SX2210T Webcam Resource CD . See
Using the Camera for more information.
Remove and insert the USB cable.
Reinstall the Dell TouchCam Software . See
installing the Dell TouchCam Software for more information.
Clean the camera surface using a damp, soft lint-free cloth.
Increase the available ambient light or change the source of light.
Reset the camera defaults through the Dell TouchCam Software . See
for more information.
Ensure that the Color Depth settings in Display Properties is set to 16-bit color or higher.
NOTE: Lower color depth settings result in poor-quality images.
NOTE: The integrated webcam operates at a lower resolution than most commercially available digital cameras. Most commercial digital cameras are 4 mega pixel or higher. The integrated webcam operates up to 2.0 mega pixel.
Check your internet connection speed. A slow internet connection could cause similar problems with the video. It is recommended to use a broadband connection with good throughput.
Reset the camera defaults through the Dell TouchCam .
In Dell TouchCam, go to Settings button.
à Display tab à Advanced Settings , reset to webcam defaults by clicking the Default
Adjust the camera color settings through Dell Webcam Central .
In Dell TouchCam, go to Settings à Display tab à Advanced Settings , make adjustment to webcam properties.
Increase the available ambient light, change the direction of the camera, or change the source of light.
Reset the camera defaults through the Dell TouchCam .
In Dell TouchCam, go to Settings button.
à Display tab à Advanced Settings , reset to webcam defaults by clicking the Default
Adjust the contrast levels using the Dell TouchCam .
In Dell TouchCam, go to Settings à Display tab, make contrast adjustment using the horizontal slide bar.
Restart Windows operating system and ensure the camera is detected correctly by the Windows operating system.
The video capture is a resource intensive task, try adjusting Capture quality to experiment with video capture outputs.
In Dell TouchCam, go to Settings , make adjustment to Capture quality box.
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Dell SX2210T Flat Panel Monitor
Audio and video is not synchronized
Microphone is not working
The captured video and audio are not synchronized
The webcam captures video but not sound
Install the latest DirectX.
The video capture is a resource intensive task, try adjusting Capture quality to experiment with video capture outputs.
In Dell TouchCam, go to Settings , make adjustment to Capture quality box.
Speak from closer to the microphone.
The integrated microphone is designed to have a wider reception area for recording. But it still has its limits. Try moving closer to the microphone or ensure that you are within the recording area for the microphone.
Check if the volume is muted. To enable sound:
1. Click Start à Control Panel à Sound and Audio Devices .
2. Click to uncheck the box next to Mute .
Set the correct audio source in Dell TouchCam Software . To select the correct audio source:
1. In the Dell TouchCam , navigate to configure settings by clicking on the Settings button.
2. Select Monitor Webcam in the Audio Device box.
3. Make sure Capture with audio is checked.
Test the microphone. Try testing the microphone using an application other than the Dell TouchCam Software . To test the microphone,
1.Click Start à Control Panel
2.Click the Voice tab.
à Sound and Audio Devices .
3.Click the Test Hardware button and follow the instructions.
If the recording is successful, reset the camera defaults or reinstall the Dell TouchCam Software
more information.
Dell TouchCam Problems
Common Symptoms
Unable to upload videos to YouTube
Unable to see my webcam video on Dell TouchCam
No sound when using Dell TouchCam with my instant messaging software
PowerPoint image is backwards when I use TouchCam share file function
Possible Solutions
You will need to register a YouTube account before you are able to upload a video to YouTube. You must adhere to all copyright terms as specified by YouTube. You are advised to check the copyright status of the video, and any included music, that you are about to upload to YouTube. Neither YouTube nor Dell will be responsible for the video content you uploaded to YouTube.
Please close all applications that may use the webcam before you use Dell TouchCam, and check to see if it has been setup properly on your PC. You must choose "Dell Web Camera Filter" from your instant messaging software setting.
Navigate to the Volume Control by clicking Start à Programs à Accessories à Entertainment is set to the correct levels, for both the Master Volume, as well as the Wave volume.
à Volume Control. In the Volume Control window, please check that the system volume is not muted. Also make sure that the volume
This is due to the default setting in MSN is to set the webcam image as a mirror image. Please check the following steps to solve this problem.
In the Windows Live Messenger main window, select Tools à Audio video setup.
In the Audio and Video Setup wizard, uncheck Mirror my image
Click the Finish button to save your changes and enable Dell TouchCam.
The Avatar function is not tracking me correctly
Where to download additional effects
Dell TouchCam's facial tracking ability for avatars may decline when you move rapidly or move out of the webcam frame. When the facial tracking result is lost (the avatar's actions does not sync with your actions), please calibrate by placing your face in the center of the webcam video frame and then look straight at the webcam. Dell
TouchCam will automatically re-calibrate the facial tracking.
After installing Dell TouchCam you can download additional free Emotion effects from DirectorZone site, which were carefully designed to enhance fun video effects during video communication. http://directorzone.cyberlink.com/
Dell TouchCam supports video recording up to video size of 640x480 only.
Unable to record video higher than 640x480
Unable to use TouchCam with instant messaging software Windows Live Messenger
1. In the Windows Live Messenger main window, select Tools
2. In Step 3 of the Audio and Video Setup wizard, select Dell Web Camera Filter from the select webcam dropdown menu.
3. Click the Finish button to save your changes
Yahoo! Messenger
1. In the Yahoo Messenger main window, select Actions
2. My WebCam à Preferences à WebCam à the select webcam drop-down menu.
3. Click the Finish button to save your changes
Skype
1. In the Skype main window, select Privacy à Calls à
à
Camera Source
à Audio video setup.
Invite to View My webcam
à In this page, select
Video Settings
Dell Web Camera Filter
2. In this page, select Dell Web Camera Filter from the select webcam drop-down menu.
3. Click the Finish button to save your changes
AOL Instant Messenger
from
1. In the AOL Instant Messenger main window, select Edit select Dell Web Camera Filter from the select webcam drop-down menu.
2. Click the Finish button to save your changes
à Settings à Enhanced IM à Video à In this page,
NOTE: Depending on the type of instant messaging software you are using, the procedure to enable Dell TouchCam will be different. Please consult the help for the instant messaging software you are using and see the section on selecting webcam or something similar.
Facial Recognition (FastAccess) problems
Installation
Common Symptoms
FastAccess software will not install
FastAccess software will not install
What You See
The FastAccess installer displays a dialog box with the message "This version cannot install on this computer -3"
The FastAccess installer displays a dialog box with the message "This version cannot install on
Possible Solutions
Ensure that the monitor USB cable is plugged into your computer and that the Dell
Monitor Webcam has been installed in the Windows Vista operating system.
This version of FastAccess will not install on a computer joined to a Microsoft Domain.
Please install on a non-Domain computer.
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FastAccess software will not install this computer -2"
The FastAccess installer displays a dialog box with the message "FastAccess cannot be installed on Systems earlier than Windows Vista x86"
Daily Use
Common Symptoms
Face Recognition is not possible and you must login manually
What You See
Color Bars are displayed in the FastAccess Video window along with the text "Unable to process
Biometric Data, please check camera"
Face Recognition is not possible and you must login manually
Color Bars are displayed in the FastAccess Video window along with the text "License key is invalid"
The wrong webcam is connected to
FastAccess
You have a laptop with a built-in webcam and
FastAccess is not using the desired webcam.
Face Recognition is unavailable
Video applications such as Skype, IM and others can find the webcam.
FastAccess is missing from the Windows Vista login screen.
You are unable to get active video to another application.
This version of FastAccess will only install on Windows Vista x86, x64 or Windows 7. XP and Windows 2000 are not supported.
Possible Solutions
Ensure that the monitor USB cable is plugged into your computer and that the Dell
Monitor Webcam has been installed in the Windows Vista or Windows 7 operating system.
Login to the computer manually and close any applications that might be using the webcam.
If you previously manually selected a webcam in the "Camera Selection" screen of the
FastAccess Configuration Console, ensure this webcam is installed and available. If not, select another webcam from the list. Selecting "First Available" will permit FastAccess to connect to any available webcam.
Make sure the Dell Monitor's USB cable is plugged into the computer and that the Monitor
Webcam is properly installed on this computer. FastAccess is disabled if the Dell Monitor
Webcam is not connected to the computer.
Open the "Configuration Console" and select the "Advance" button. Click the "Camera
Selection" link. Select the desired webcam. Either reboot your computer or disable and then re-enable FastAccess.
FastAccess has been disabled. Open the "Configuration Console" and select a security mode to enable FastAccess.
If FastAccess is enabled, open the video application's camera selection screen. Choose
"faCap".
If FastAccess is disabled, open the video application's camera selection screen. Choose
"Monitor Webcam" or another available webcam.
Touch Screen problems
Common Symptoms
Touch screen does not respond to touches
Possible Solutions
Make sure the USB cable is connected from the monitor to the computer.
Make sure the touch screen is connected to a USB port that provides enough power for it (some peripherals, such as keyboards, include
USB ports that do not provide sufficient power for some devices). Try connecting the touch screen to a different USB port on the computer.
Before changing any settings or drivers, try restarting the computer.
.
The cursor does not accurately follow your finger when you touch the screen
The cursor moves erratically Make sure there is nothing blocking the optics of the touch screen. There are two sensors in the top corners of the screen that need unobstructed views across the surface of the glass to the bottom and side edges.
Clean the glass and edges of the screen. See
If the above remedies do not work, run the diagnostic test that is explained below.
Troubleshooting with Touch Screen Tools
Calibrating the Touch Screen
With a clear desktop on the computer:
1. Run the Touch Screen Tools by clicking its icon in the system tray or Windows Control Panel.
2. Make sure the computer desktop is clear.
3. Click the [Calibrate] button on the Touch Screen Tools. The mouse pointer moves automatically to a position at the top left of the screen.
4. Touch and hold your finger (or stylus) on the screen at that position until the pointer moves.
5. The pointer moves to three further positions in sequence-top right, bottom right, bottom left-touch each point in turn until the pointer moves.
This completes the touch screen calibration procedure.
NOTE: When removing your finger, lift it straight off the screen, making sure you don’t drag it across the screen.
NOTE: Test the calibration by moving the mouse pointer around the screen checking that it closely follows your finger.
NOTE: If the calibration is not satisfactory, you can re-calibrate.
NOTE: Make sure your finger is placed accurately at each calibration point.
Diagnostic Test
This option on the Touch Screen Tools runs a diagnostic test on the touch screen and displays one of the following three messages:
Result
Pass.
Meaning
Touch screen is working normally.
You can use the touch function now.
Action
Touch Screen is not connected, reconnect screen and try again. If problem persists call customer support.
Please clean the screen and if problem persists call customer support.
There may be possible connection problems.
Screen may be dusty and cause improper detection.
Re-check all cable connections on the monitor and computer and re-run the diagnostic test again.
Using the cleaning cloth supplied, clean the screen and surrounding area inside the bezel gently taking care to avoid cameras located on the top left and right corners of the screen. Re-run the diagnostic test again after cleaning.
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Dell SX2210T Flat Panel Monitor
Appendix
Dell™ SX2210T Flat Panel Monitor User's Guide
FCC Notice (U.S. Only) and Other Regulatory Information
CAUTION: Safety Instructions
CAUTION: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards, and/or mechanical hazards.
For information on safety instructions, see the safety information that shipped with your monitor.
FCC Notices (U.S. Only) and Other Regulatory Information
For FCC notices and other regulatory information, see the regulatory compliance website located at www.dell.com\regulatory_compliance .
Contacting Dell
For customers in the United States, call 800-WWW-DELL (800-999-3355).
NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or
Dell product catalog.
Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues:
1.
Visit support.dell.com
.
2.
Verify your country or region in the Choose A Country/Region drop-down menu at the bottom of the page.
3.
Click Contact Us on the left side of the page.
4.
Select the appropriate service or support link based on your need.
5.
Choose the method of contacting Dell that is convenient for you.
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Dell SX2210T Flat Panel Monitor
Back to Contents Page
Setting Up Your Monitor
Dell™ SX2210T Flat Panel Monitor
If you have a Dell™ desktop or a Dell™ portable computer with internet access
1. Go to http://support.dell.com
, enter your service tag, and download the latest driver for your graphics card.
2. After installing the drivers for your graphics Adapter, attempt to set the resolution to 1920 X 1080 again.
NOTE: If you are unable to set the resolution to 1920 x 1080, please contact Dell™ to inquire about a graphics
Adapter that supports these resolutions.
Back to Contents Page
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Dell SX2210T Flat Panel Monitor
Back to Contents Page
Setting Up Your Monitor
Dell™ SX2210T Flat Panel Monitor
If you have a non Dell™ desktop, portable computer, or graphics card
1. Right-click on the desktop and click Properties .
2. Select the Settings tab.
3. Select Advanced .
4. Identify your graphics controller supplier from the description at the top of the window (e.g. NVIDIA, ATI, Intel etc.).
5. Refer to the graphic card provider website for updated driver (for example, http://www.ATI.com
OR http://www.NVIDIA.com
).
6. After installing the drivers for your graphics adapter, attempt to set the resolution to 1920 X 1080 again.
NOTE: If you are unable to set the resolution to 1920 x 1080, please contact the manufacturer of your computer or consider purchasing a graphics adapter that will support the video resolution of 1920 x 1080.
Back to Contents Page
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Características clave
Business 54.6 cm (21.5")
Full HD 1920 x 1080 pixels 16:9
2 ms 220 cd/m²
28 W