Palm PIXI PLUS Owner Manual
Advertisement
Advertisement
User Guide
Intellectual property notices
© 2010 Palm, Inc. All rights reserved. Palm, Pixi Plus, Synergy, Touchstone, webOS and the
Palm and Pixi Plus logos are among the trademarks or registered trademarks owned by or licensed to Palm, Inc. Microsoft and Outlook are trademarks of the Microsoft group of companies. Exchange ActiveSync Enabled. Facebook ® is a registered trademark of Facebook,
Inc. Google and Google Maps are trademarks of Google, Inc. Doc View and PDF View are provided by Documents To Go ® , a product of DataViz, Inc. ( dataviz.com
). All other brand and product names are or may be trademarks of, and are used to identify products or services of, their respective owners.
Disclaimer and limitation of liability
Palm, Inc. and its suppliers assume no responsibility for any damage or loss resulting from the use of this guide. Palm, Inc. and its suppliers assume no responsibility for any loss or claims by third parties that may arise through the use of this software. Palm, Inc. and its suppliers assume no responsibility for any damage or loss caused by deletion of data as a result of malfunction, dead battery or repairs. Be sure to make backup copies of all important data on other media to protect against data loss.
Patent pending. This product also is licensed under United States patent 6,058,304.
To use this device, you are required to provide a valid email address, mobile phone number and related information for account set-up and activation. A data plan is also required. An unlimited-usage data plan is strongly recommended or additional data charges may apply.
Open Source Licence information
You can view the Open Source Licence terms on your phone. Tap the centre of the gesture area and then tap the Launcher icon. Swipe left until the PDF View icon appears. Tap PDF View and then tap Open Source Information.pdf
.
You can also view the file on your computer. Connect your phone to your computer with the
USB cable . On your phone, tap USB Drive . On your computer, locate and double-click the removable drive name for your phone. To locate the drive, do the following for your operating system:
• Windows Vista/Windows 7: Open Computer .
• Windows XP: Open My Computer .
• Mac: Open Finder .
• Linux (Ubuntu): The drive is displayed on the desktop.
• Other Linux distribution: The location of the drive may vary by system.
After you open the drive, double-click the file Open Source Information.pdf
.
Recycling and disposal
This symbol indicates that Palm products should be recycled and not be disposed of in unsorted municipal waste. Palm products should be sent to a facility that properly recycles electrical and electronic equipment. For information on environmental programmes visit palm.com/environment or recyclewireless.com/.
2 Chapter 1 :
As part of Palm's corporate commitment to be a good steward of the environment, we strive to use environmentally friendly materials, reduce waste and develop the highest standards in electronics recycling. v. 1.0
Contents
Chapter 1 Welcome
Chapter 2 Basics
® Pixi™ Plus phone
20 Use gestures: tap, swipe, drag, flick, pinch
35 Search to find info and make calls
36 View and respond to notifications
38 Update the software on your phone
39 Use App Catalog to shop for new applications
41 Copy files between your phone and your computer
Chapter 3 Data transfer
44 How do I get data from my old phone?
44 How do I get data off my computer?
46 I'm already using Google, Facebook, Yahoo! and/or
46 I want to keep using my current desktop app and sync with an online account on my phone
47 I don't need to sync, but I do want a copy of my data backed up somewhere besides my phone
47 I'd rather sync directly with my computer
Chapter 4 Phone
54 What can I do during a call?
58 Save a phone number to Contacts
Chapter 5 Email, text, multimedia and instant messaging
Chapter 6 Contacts, Calendar and other personal information
Contents 3
Chapter 7 Photos, videos and music
Chapter 8 Web and wireless connections
wireless technology
Chapter 9 Documents
Chapter 10 Preferences
148 Remotely erase your Palm profile account
4 Contents
Chapter 11 Troubleshooting
® devices
169 Sending and receiving data in Email, Messaging and
172 Transferring information between your phone and your computer
173 Backing up and restoring data
174 Transferring information from another Palm ®
webOS™ platform phone
Terms
Online accounts available for Palm® webOS™ phones
Specifications
Regulatory and safety information
Index
Welcome
Congratulations on the purchase of your Palm
®
Pixi™
Plus phone.
In this chapter
Chapter 1 : Welcome 5
Your Palm
®
Pixi™ Plus phone
In one compact and indispensable device, you now have all of the following:
• An advanced wireless phone running the Palm ® webOS™ platform
• A full suite of organiser applications: Contacts, Calendar, Memos and
Tasks
• High-speed data with GPRS/EDGE and UMTS (3G and HSDPA) support
• Wi-Fi capability
• A 2-megapixel digital camera
• GPS functionality
• Integrated text, multimedia and instant messaging (IM)
• Tools to view and manage Microsoft Office and Adobe PDF files
Your Palm ® Pixi™ Plus phone puts Palm's new multitasking, gesture-based operating system, the Palm ® webOS™ platform, inside a small, beautiful device. Here are a few highlights of your new phone.
Gestures: On your Pixi Plus phone, you make calls, move around and manage your applications and info by making simple gestures either on the touchscreen or in the gesture area directly beneath the screen. For more
information, see Use gestures: tap, swipe, drag, flick, pinch
, and go to palm.com/support to see animations that demonstrate these gestures. The introductory piece in your Pixi Plus phone's box has a detachable gesture guide to put in a pocket and consult when you need to—you won't need it very long.
Multitasking: You can have many applications open at once and easily move among them. Go to the Launcher to open apps. See the line-up of your open apps in Card view. Tap an app to bring it into the foreground and
work with it. For more information, see Open applications
. You can also send email or surf the web while on a call.
The Palm ® Synergy™ feature: The Palm ® Synergy™ feature on your Pixi
Plus phone displays information from several sources in a single view, so you can access your info quickly, without having to remember where you stored it.
6 Chapter 1 : Welcome
For example, suppose you have a Google account for personal email, contacts and calendar events, and an Exchange account for your corporate email, contacts and events. The Email, Contacts and Calendar applications on your Pixi Plus phone all provide a kind of view in which you can see information from both of those accounts in one place—but even though the information is brought into one view, the sources of that information are kept separate. For more information, read about linked contacts, layered calendars and the single inbox for your email in
NOTE
See Online accounts available for Palm ® webOS TM phones for the current
list of online accounts that you can set up on your phone and for information about the behaviour of these accounts.
Thanks also to the Synergy feature, in the Messaging application, all your conversations with the same person are grouped together in one chat-style view. If you start an IM chat with Ed, for example, you can continue the same conversation when Ed signs out of IM by sending him a text message—and you can see it all in the same view. For more information, see
.
Universal search: Need to call Ed? Just type ed . If he's listed in your
Contacts, you can get his numbers from the search results. Tap a number and you've made the call. Search works just as fast when you need to search the web. For more information, see
Search to find info and make calls .
Sync: Your Pixi Plus phone gives you synchronisation without a cable. You can sync with online services that Palm has partnered with so that you can store and sync your info in online accounts. You can access your data even when you are not able to make a connection to the web because a copy of your data is stored on the device.
Your Palm profile: When you set up your phone, you create a Palm profile.
Your profile gives you access to services like automatic updates and automatic, frequent backups of any of your info that is stored only on your phone and isn’t synchronised with an online account.
WARNING
Refer to Regulatory and safety information for information that helps
you safely use your phone. Failure to read and follow the important safety information in this guide may result in property damage, serious bodily injury or death.
What's in the box?
All of the following items are included in the phone box:
Print material
• Getting Started guide
• Palm warranty
• End User Licence Agreement
Hardware
• Palm Pixi Plus phone
• USB cable
• AC charger
Chapter 1 : Welcome 7
Where can I learn more?
• On-device Help: Read short how-tos and watch animations on your new phone.
To view all Help:
Help .
To view Help topics for a single application: Open the application, open the
Help .
• Online support from Palm: Visit palm.com/support to edit your Palm profile, watch how-to animations, access a tool to help you export data from your desktop to your new phone (the Data Transfer Assistant, or
DTA) and read comprehensive information about your phone.
• Customer service from your wireless service provider: For questions about your mobile account or features, contact your wireless service provider's customer care.
8 Chapter 1 : Welcome
Basics
You're about to discover the many things about your
Palm
®
Pixi™ Plus phone that can help you better manage your life and have fun, too. As you become more familiar with your phone, you'll want to personalise the settings and add applications to make it uniquely yours.
But first, take the few easy steps in this chapter to set up your phone and get it running. Then learn about the key features that make moving around on your phone and accessing your information easy: gestures, menus, search, notifications and more.
In this chapter
Use gestures: tap, swipe, drag, flick, pinch
Search to find info and make calls
View and respond to notifications
Update the software on your phone
Copy files between your phone and your computer
Chapter 2 : Basics 9
Get to know your phone
Front view
IMPORTANT Be careful not to scratch, crush or apply too much pressure on the touchscreen. Do not store your phone in a place where other items might damage it. Do not use harsh chemicals, cleaning solvents or aerosols to clean the phone or its accessories.
Keyboard
1 Earpiece
2 Touchscreen: Tap and make other gestures directly on the screen. See
3 Gesture area: Make the back gesture and begin other gestures here.
4 Keyboard:
5 Microphone
6 Ringer switch: Slide to turn the ringer and notification sounds on or off. (Red means off.)
The ringer switch does not affect music or video playback sounds.
7 Volume
8 Charger/microUSB connector
10 Chapter 2 : Basics
1 Option: Press to enter numbers, punctuation and symbols that appear above the letters on
the keys (see Enter alternate keyboard characters
) or to move the cursor (see
2 Shift: See
.
3 Space
4 Backspace
5 Enter: Press to enter a line return (for example, in a memo or in an email message you are composing) or to accept information you have entered in a field (see
Enter information in a field ).
6 Sym: Press to enter symbols and accented characters that don't appear on the keys. See
Enter characters from the symbols table
.
Touchscreen
1 Application name: Displays the name of the currently open application. Drag down over
the app name to open the application menu .
2 Launcher:
See Open an application in the Launcher .
3 Scroll arrow: Swipe up or down to see icons that are on the page but hidden.
4 Quick Launch:
See Open an application in Quick Launch
.
5 Connection icons: Show the status of wireless service connections and battery strength
(see
). Tap the icons to open the
6 Page indicators: Show how many Launcher pages are to the right or the left of the currently displayed page. Swipe left or right on the screen to see other pages.
7 Notification icons: Show missed calls, new voicemail and email messages and more. Tap
the bottom of the screen to view notification details (see View all your notifications
).
Icons in the title bar
You can monitor the status of several items using icons in the area at the top of the phone screen:
Table 1. Title bar icons and descriptions
Item Description
The battery is being charged.
The battery is fully charged.
The battery is low. See
Aeroplane mode is turned on. This means that the phone,
Wi-Fi feature and Bluetooth ® wireless technology feature are
off (incoming calls go to voicemail). See Turn wireless services off (aeroplane mode) .
Wi-Fi is turned on. The number of filled-in bars denotes
.
The phone is searching for a Wi-Fi network.
The phone is on. The number of filled-in bars denotes signal
strength. See Turn wireless services on
.
Your phone is connected to a GPRS data network. See I can't tell if data services are available .
Your phone is connected to an EDGE data network. See I can't tell if data services are available
.
Your phone is connected to a 3G (HSDPA or UMTS) data network. See
I can't tell if data services are available
.
When your phone is on and connected to your wireless service provider's network, the provider's name appears in the top left-hand corner of Card view and most Phone screens.
The phone is searching for your wireless service provider's network.
Your wireless service provider's network is not available.
Chapter 2 : Basics 11
Table 1. Title bar icons and descriptions
Item Description
Your phone cannot detect or read your SIM card. You can
call your national emergency number only. See Set up your phone .
Bluetooth ® wireless technology is turned on. See
Bluetooth ® wireless technology .
A Bluetooth connection is in progress.
A Bluetooth connection has been made.
Your phone is performing a search on the characters you entered. If you are in Card view or the Launcher, your phone
conducts a universal search (see Search to find info and make calls
). If you are in an application such as Contacts or
Memos, your phone searches for items within the app that match the search term you entered.
Your phone is in roaming coverage. See
Set roaming and data usage preferences .
Call forwarding is turned on. See
TTY is turned on. See
.
HAC is turned on. See
Back view
1 Camera flash
2 Camera lens
3 Speaker
Top view
1 3.5 mm headset jack
2 Power: Press to wake up or turn off the screen. Press and hold to turn wireless services on and off, replace the battery or turn your device completely on and off. Turn your device completely off before you remove the battery.
12 Chapter 2 : Basics
Set up your phone
Insert the SIM card
Your SIM (subscriber identity module) card contains information on your wireless account. Depending on your wireless service provider, this information might include your phone number and voicemail access number. To make calls or use your phone's email or web features, you need to insert a SIM card
If you don't have a SIM card, contact your wireless service provider.
To take advantage of the high-speed data connection available on your phone, you may need to have a 3G SIM card.Check with your wireless service provider for information.
WARNING You must remove the battery first whenever you insert or remove the SIM card.
1
2
If the USB cable is attached to the phone, disconnect the USB cable.
If a wired headset is attached to the phone, disconnect the headset.
3 Turn the phone completely off (see
Turn everything (the screen and wireless services) on/off
).
4 To begin separating the back cover from the body of the phone, use your thumbnail to release the clasp at the midpoint of the left side of the phone (see (a) in step 5).
5 Run your thumbnail around the hairline opening to release the top-left and top clasps. You may hear a sound when the clasp releases.
Chapter 2 : Basics 13
6 Run your thumbnail around the hairline opening to release the bottom-left and bottom clasps. End at (b).
8 Remove the battery by putting your finger in the recess to the right of the battery; push the battery left and then lift it up and out.
7 Swing the body of the phone out of the back cover as if the right side were a hinge.
WARNING You must remove the battery first whenever you insert or remove the SIM card.
9 Insert the SIM card .
* Notch
14 Chapter 2 : Basics
10 Replace the battery .
11 To replace the back cover: Insert the ringer switch into the hole provided for it on the right side of the back cover.
12 Press the back cover and the body of the phone together at each pair of clasps. You can feel the clasps engage.
Complete setup
1 Press and hold the power button on the top left-hand corner of your phone until you see the Palm ® logo on the screen (approximately five seconds).
2 Follow the onscreen instructions to complete setup.
3 To create a Palm profile, enter a working email address and select and
answer a security question (see What is a Palm profile?
NOTE If you have a Palm profile from an old webOS phone that you no longer use, you can enter that profile email address and username to download that profile information to your new phone. But if you are still using the other phone, you must create a new Palm profile for your Pixi Plus phone—you can't use the same profile on two phones.
4 Your phone is ready to use. To learn how to make your first call, see
Verify your profile
After you finish setup, look for an email on your computer at the address you used for your Palm profile. If you don't see the confirmation email in your
Inbox, check your spam mail folder in your desktop email program. Click the link in the email to do the following:
• Verify your Palm profile.
• Follow a link to learn about getting data like contacts and appointments onto your phone from your desktop organiser software (see
How do I get data off my computer?
).
TIP If your phone does not turn on after you insert the battery and press and hold power , you may need to charge the battery (see
).
Chapter 2 : Basics 15
What is a Palm profile?
Your Palm profile provides the following benefits:
• Automatic system and software updates are sent to your phone.
• A Palm profile account is automatically created for you on your phone. In this account you can store Contacts and Calendar info that you don’t store in online accounts like Google or Exchange.
NOTE You cannot access Palm profile data on the profile website—you can access the data on your phone only.
• Info stored in your Palm profile account, as well as info you have in applications on your phone (like Memos and Tasks), is automatically backed up to servers administered by Palm.
• If your phone is lost or stolen, open the web browser on your computer, sign in to your Palm profile on palm.com/palmprofile and do a remote erase of the info on the phone.
NOTE If you want to erase data on your phone while you are still in possession of the phone—for example, before you give it to someone else—don't do a remote erase. Instead, do a partial or full erase of the phone itself (see
Erase data and reset your phone
).
For detailed information about your Palm profile, see Backup
.
Although you create a Palm profile by entering a valid email address, setting up a Palm profile is different from setting up email on your phone. To set up email, see
. To change your Palm profile information after you set it up, see
Update your Palm Profile settings
.
Charge the battery
When the battery is very low, the battery icon in the top right-hand corner of the screen changes to red. When the battery is fully charged, the icon appears full and changes to green .
WARNING Use only batteries and chargers that are approved by Palm with your phone. Failure to use a battery or charger approved by Palm may increase the risk that your phone will overheat, catch fire or explode, resulting in property damage, serious bodily injury or death. Use of unapproved third-party power supply accessories may damage the phone and void the Limited Warranty for the product.
Although the battery may come with a sufficient charge to complete the setup process, we recommend that after setup you charge your phone until the battery icon in the top right-hand corner of the screen is full to ensure that the battery is fully charged.
See
for tips on making your battery's power last longer.
1 On the right side of your phone, open the connector .
charger/microUSB
16 Chapter 2 : Basics
2 Connect the small end of the USB cable to the charger/microUSB connector . The silver circle on the cable faces the front of the phone.
3 Connect the other end of the USB cable to the AC charger .
4 Plug the AC charger into a working socket.
TIP You can also charge your phone battery by connecting your phone to your computer using the USB cable. Charging this way takes much longer than using the AC charger. Do not, however, connect the Palm ® Touchstone TM charging dock
(sold separately) to your computer.
Maximising battery life
Battery life depends on how you use your phone. You can maximise the life of your battery by following a few easy guidelines:
• Charge your phone whenever you can. Charge it overnight. The battery has a much longer useful life when it is topped up frequently than when it is charged after it is fully drained.
• Set your screen to turn off automatically after a shorter period of inactivity
(see Set the interval for turning the screen off automatically ).
• Keep your battery away from direct sunlight and other sources of heat.
Temperatures over 45 degrees Celsius can permanently reduce the capacity and life span of any lithium-ion battery.
• As with any mobile phone, if you are in an area with no wireless coverage, your phone continues to search for a signal, which consumes power. Turn off your phone if you are outside a coverage area (see
Turn wireless services off (aeroplane mode) ). You can forward calls to a different
number or let all calls be picked up by voicemail (see
).
• The fewer wireless connections you have, the less power is required of the battery. Turn on aeroplane mode when you don’t need to be wirelessly connected. Aeroplane mode turns off your connection to your wireless service provider's network, and it also turns off Wi-Fi and Bluetooth. You
) and Bluetooth (see
Bluetooth ® technology ) separately when aeroplane mode is on.
• If you set up an email account in the Email application, set the interval to automatically download email to every two hours or less frequently (see
Enter advanced account settings ).
• Lower the screen brightness (see
• Use a Wi-Fi connection to download system updates and applications from App Catalog (see
Update the software on your phone
and
Catalog to shop for new applications ). Downloads occur faster over Wi-Fi
than over your wireless service provider's data connection, and thus use less battery power.
• Keep in mind that frequent use of instant messaging (IM) can reduce battery life. Sign out of your IM account when you are not using it (see
).
• Shut down the phone completely when you won't be using it for an extended period of time (see
Turn everything (the screen and wireless services) on/off
).
• If you are in an area where the network coverage zones do not intersect completely, turn Network Auto-Select off in Phone Preferences. Then, under Network Type , tap 3G only or, if this option doesn't appear, tap
2G only (see
Set roaming and data usage preferences ). Selecting either
option forces your phone to connect to that network type only, which prevents continuous searching for a strong connection.
• If you do not frequently use applications that require GPS information,
turn off the settings in Location Services (see Location Services
). Your phone prompts you to turn a service on if an application requires it temporarily.
• Buy an extra battery as a spare for periods of heavy use or long periods when you cannot charge your phone. To purchase batteries that are compatible with your phone, go to palm.com/store and click Accessories for your phone.
Chapter 2 : Basics 17
Turn the phone on/off
Your Pixi Plus phone's screen can be turned on and off separately from its wireless services (which are the Phone Wi-Fi app and
Bluetooth app). This means you can wake up the screen to use just the organiser features of your device (Calendar, Contacts, Tasks, Memos and so on) without turning on the phone and other wireless features. Also, when the screen is turned off, the phone can be on and ready for you to receive phone calls or messages.
Turn the screen on/off
Turn the screen on and leave the wireless services turned off when you want to use only the organiser features, for example, when you're on a plane and you must turn off all wireless services, but you want to look at your calendar.
To turn the screen on, press power . Drag up to unlock the screen.
* Power
TIP You can also unlock the screen by dragging up from the gesture area across the onscreen lock icon.
To turn the screen off, press power .
To save power, the screen dims automatically after a period of inactivity and then turns off. You can be on a call when the screen dims and turns off—this does not affect the call. To brighten the screen after it dims, tap the screen.
TIP You can set how long the screen stays on during a period of inactivity (see
Set the interval for turning the screen off automatically
).
Turn wireless services off (aeroplane mode)
Aeroplane mode turns off your phone as well as the Wi-Fi and Bluetooth ® wireless technology features. Use aeroplane mode when you are on a plane or anywhere else you need to turn off all wireless services. You can't browse the web, but you can still use apps like Calendar, Contacts, Photos, Music,
Doc View and PDF View.
Do one of the following:
• Tap the top right-hand corner of any screen to open the connection menu.
Tap Turn on Aeroplane Mode.
• Press and hold power and .
When your phone is in aeroplane mode, the aeroplane mode icon appears at the top of every screen, and Aeroplane Mode appears in the top left-hand corner of the screen in the Launcher, Card view and Phone. Your phone is not connected to any mobile network.
18 Chapter 2 : Basics
When your phone locates a signal, your wireless service provider's name appears in the top left-hand corner of the screen in the Launcher, Card view and Phone, and the signal-strength icon appears at the top of the screen.
* These indicate that wireless services are off (aeroplane mode).
TIP When your phone is in aeroplane mode, you can turn the Wi-Fi and Bluetooth features on individually (see
Turn wireless services on
When you turn on your phone, it automatically connects to your mobile network so that you can make and receive phone calls and use other wireless services (if supported by the local network).
BEFORE YOU BEGIN To use the phone, you must have an active SIM card
from your wireless service provider inserted into your phone (see Insert the
• If aeroplane mode is turned on, you need to turn it off before you can connect to your mobile network. Tap the top right-hand corner of any screen to open the connection menu. Tap Turn off Aeroplane Mode .
* These indicate that wireless services are on.
When you are inside a phone coverage area, the bars on the signal-strength icon are filled in. If you're outside a coverage area, the bars in the signal-strength icon appear dimmed with an X.
Turn everything (the screen and wireless services) on/off
Usually, turning your phone off and/or putting it in aeroplane mode is sufficient for normal periods when you have the phone with you but you're not using it. On rare occasions, however, you may want to put your phone into deep sleep because you are not going to use it for an extended period.
At those times, do one of the following:
• Open Device Info and tap Reset Options . Tap Shut Down and tap
Shut Down again.
Chapter 2 : Basics 19
• Press and hold power and tap Power . Tap Shut Down/Swap
Battery and tap Shut Down .
You make gestures in two areas on your phone: the touchscreen and the gesture area. The gesture area is the black area extending along the bottom of the screen.
NOTE When you turn everything off, the phone's alarms, ringer and notifications are also turned off.
To turn both the screen and wireless services back on, press and hold power .
Use gestures: tap, swipe, drag, flick, pinch
Gestures are an important, basic part of your phone. They're easy to learn, and they make working with the phone fast. You make most gestures with one finger. For a few, you need two. Make gestures with the tip of your finger. Do not use your fingernail. Don't bear down.
To see short animations illustrating how to do gestures, go to palm.com/ support or tap Clips in Help on your phone (see
for information on how to open Help).
* Gesture area
When you're working in an application, the gesture area displays a lit bar in the centre. The lit bar also appears when you tap the centre of the gesture area to maximise a card in Card view.
Basic gestures
Tap: Tap with the tip of your finger—not your fingernail. Tap fast and firmly, and then immediately lift your fingertip off the screen. Don't bear down on what you're tapping. Don't wait for a response; the response comes after you lift your finger. Don't linger on the gesture; a tap takes a split second to do.
20 Chapter 2 : Basics
Tap the centre of the gesture area to do the following:
• When you're working in an application, tap the centre of the gesture area to see Card view. Card view shows you all the applications that are currently open, displayed as a series of cards (small active windows).
• When you're in Card view, tap the centre of the gesture area to maximise the app in the centre of the view.
Swipe: A swipe is most often a horizontal gesture, from right to left or left to right. Do it fast, do it lightly. In a swipe, your fingertip just skims the surface of the touchscreen or gesture area.
The forward gesture, available in Web only, is a swipe from left to right anywhere in the gesture area.The forward gesture allows you to move forward through previously viewed web pages.
Drag : Drag is the gesture you make for a slow scroll up and down, such as in a list, in a document or on a web page. Slide your fingertip slowly along the surface—no need to bear down.
One kind of swipe you'll use a lot: Back . Make the back gesture from right to left anywhere in the gesture area. Back takes you up one level from a detailed view to a more general view of the application you're working in.
For example, when you finish reading an email message, make the back gesture to close the message and return to your list of messages. Or when you finish writing a memo, make the back gesture to close and save the memo and return to the display of all your memos. When you make the back gesture in an application and that's the only screen of that app that's open, you minimise the app and go back to Card view.
In Web, the back gesture performs the same function as the back button on the browser, allowing you to move back through previously viewed pages.
One kind of drag that you'll use a lot brings up Quick Launch when you're in an application. This drag gesture begins in the gesture area and ends on the touchscreen. As your fingertip slowly crosses the border between the gesture area and the touchscreen, it seems to drag Quick Launch into view.
To open one of the apps in Quick Launch, move your finger to its icon.
When you see the app name appear, lift your finger. The application opens.
You also make the drag gesture as part of a drag and drop.
Chapter 2 : Basics 21
Flick : As its name tells you, this is a quick gesture, great for scrolling long lists, documents or pages. Do it fast, do it lightly; as with a swipe, your fingertip just skims the surface. The faster you flick, the faster and further you scroll up or down a list.
Scroll gestures
Scroll slow: Drag the screen in the desired direction.
To close an application in Card view, flick the card up towards the top of the touchscreen. This is called throwing the card off the top of the screen.
In some applications, such as Email and Messaging, you can throw a list item off the side of the screen to delete the item.
If an application is maximised, you can flick up from the gesture area to the screen to minimise the app and display Card view. This is the up gesture. If you make the up gesture when Card view is displayed, you open the
Launcher.
Scroll fast: Flick the screen in the desired direction.
22 Chapter 2 : Basics
Stop scrolling: Tap or drag the screen while scrolling.
Zoom out/pinch in to decrease the size of items on the screen in Email,
Web, Photos, Doc View, PDF View, Google Maps: Place two fingers on the screen and bring them together.
Zoom gestures
Zoom in/pinch out to increase the size of items on the screen in Email,
Web, Photos, Doc View, PDF View, Google Maps: Place two fingers on the screen and spread them slowly apart.
Zoom in or out a fixed amount in Web, Photos, Doc View, PDF View:
Double-tap the screen.
Text selection gestures
For information on working with text after you select it, see
Cut, copy and paste information
and
Use the Select All and Copy All features .
Chapter 2 : Basics 23
Insert the cursor in a text field:
Tap the location. See Cut, copy and paste information .
Move the cursor: Tap the location to insert the cursor. Press and hold
Option . Place your finger anywhere onscreen and drag your finger in the direction you want to move the cursor.
Select a paragraph of text: When you cannot insert a cursor in the text— for example, on a web page or in an email message you received—the smallest amount of text you can select is a whole paragraph. Press and hold
Shift and then tap a paragraph. Tap an adjacent paragraph to add it to your selection (you can’t skip around). If you need to scroll down to select the next paragraph, release Shift , scroll, press Shift and tap the paragraph. Tapping any part of the highlighted selection deselects it.
Select text when you can see a cursor: Tap the location to insert the cursor. Press and hold Shift . Place your finger anywhere onscreen and drag your finger in the direction you want to select text. Tap the highlighted text to deselect it.
24 Chapter 2 : Basics
Drag an item
Tap and hold the item, drag it, and then lift your finger to drop it. You get a visual cue that the item is ready to be dragged. For example, an icon in the
Launcher is ready to be dragged when you see a halo around the icon. A card in Card view is ready to be dragged when it changes size and becomes transparent.
Delete a list item
Throw the item off the side of the screen. If prompted, tap Delete to confirm the deletion.
The delete gesture is available in applications such as Email, Messaging,
Tasks, Music and Bluetooth. If you can’t delete a list item by throwing it, open the item and look in the
application menu for a delete command.
TIP To delete multiple list items, throw each one off the screen. If you get the
Delete confirmation prompt after throwing the first item, you don't need to tap it—just throw the second item, and the first deletion is confirmed automatically.
Open applications
You can have as many applications open at one time as you like, limited only by the amount of memory available on your phone at the time.
Open an application in Quick Launch
Quick Launch is the bar of five icons that is always available at the bottom of
Card view and the Launcher. To open an application from Quick Launch, just tap the icon.
* Quick Launch
Chapter 2 : Basics 25
Quick Launch can display no more than five icons. By default it displays, from left to right, Phone, Contacts, Email, Calendar and the Launcher. You can change the order of icons (except the Launcher icon) in Quick Launch
(see
Reorder Quick Launch icons ), or swap in whatever applications you like
(see
Change the applications that appear in Quick Launch ).
When an application fills the whole screen, make the following gesture to display Quick Launch and open one of its applications.
1 Drag up slowly from the gesture area to the screen.
NOTE Don’t confuse this “drag up” with the up gesture, which is a flick up from the gesture area to the screen that displays Card view.
2 Move your finger to the application icon. When you see the app name appear, lift your finger. The application opens.
1
2
If you're in an app, tap the centre of the gesture area to display Card view.
In Card view, tap .
TIP You can also open the Launcher by flicking up twice from the gesture area to the screen. If you are in Card view, just flick up once to open the Launcher.
3 To find the app you want, swipe up or down to see all the icons on a page. Swipe left or right to see other pages.
Open an application in the Launcher
The Launcher displays all your applications that are not in Quick Launch.
The Launcher includes multiple pages, which you can organise to group
apps the way you want (see Reorder Launcher icons ).
1 The arrow indicates that you can swipe up to see partially or fully hidden icons.
2 Page indicators show that there are two Launcher pages to the right—swipe right to left on the screen to see them.
4 Tap the application icon.
26 Chapter 2 : Basics
To close the Launcher, do one of the following:
• Tap the centre of the gesture area.
• Tap .
• Make the up gesture: Flick up from the gesture area to the screen.
Open an application using search
1
2
Tap the centre of the gesture area to display Card view.
Enter the name of or a keyword for the application (see
Universal search application keywords
).
3 When the application icon appears in the search results, tap it.
Work with applications
Go up one level in an app (back gesture)
The back gesture takes you up one level from a detailed level to a more general view of the application you're working in. For example, when you finish reading an email message, make the back gesture to close the message and return to your list of messages. Or when you finish writing a memo, make the back gesture to close and save the memo and return to the display of all your memos. When you make the back gesture in an application and that's the only screen of the app that's open, you minimise the app and go back to Card view.
To make the back gesture, swipe right to left anywhere in the gesture area.
Display all open applications (Card view)
Card view displays open applications as small cards, so that you can easily scroll through them and drag them to change their order.
When an application fills the screen and you want to go to Card view, do one of the following:
• Tap the centre of the gesture area.
• Make the up gesture: Flick up from the gesture area to the screen.
Chapter 2 : Basics 27
1
Move among open applications
In Card view (see Display all open applications (Card view) ), swipe left
or right on the screen to see other open apps.
2 After the card becomes transparent, drag it to another position.
2 Tap a card to maximise the application.
TIP You can also maximise the centre card in Card view by flicking down from the screen to the gesture area.
TIP You can set a preference to move among open apps without first going to
Card view (see
).
1
Reorder open cards
In Card view (see Display all open applications (Card view) ), tap and
hold a card to further reduce the size of the cards.
TIP You can also tap anywhere on the screen around the cards to reduce the size of the cards.
Close an application
•
In Card view (see Display all open applications (Card view)
), throw the card off the top of the screen.
28 Chapter 2 : Basics
Change the applications that appear in Quick Launch
1
2
If Quick Launch contains five icons, you must remove an application from
Quick Launch before you can add another one. You can remove any application except the Launcher.
Open the Launcher. Quick Launch appears at the bottom.
Tap and hold a Quick Launch icon , and after the halo appears around the icon, drag it onto the Launcher.
Reorder Quick Launch icons
You can change the position of any Quick Launch icon except the Launcher icon.
1 In Card view, tap and hold a Quick Launch icon .
2 After a halo appears around the icon, drag it to another location.
3 Tap and hold an icon in the Launcher, and after the halo appears around the icon, drag the icon onto the Quick Launch bar.
Reorder Launcher icons
1 In the Launcher, tap and hold an icon .
2 After the halo appears around the icon, drag it to another location.
Chapter 2 : Basics 29
3 To move the icon to another page, drag it to the left or right edge of the screen. Don't release the icon until the new page appears.
Enter and save information
Use the keyboard
Delete an application
You can delete applications that you installed on your phone.
1
2
While pressing and holding
Tap Delete .
Option , tap the app icon.
TIP You can also delete an application you installed by opening the Launcher, opening the
List Apps . On the list of applications, tap and hold an app name or throw the app off the side of the screen and then tap
Delete .
1 Option: Press to enter numbers, punctuation and symbols that appear above the letters on
the keys (see Enter alternate keyboard characters
) or to move the cursor (see
2 Shift: See
and
.
3 Space
4 Backspace
5 Enter: Press to enter a line return (for example, in a memo or in an email message you are composing) or to accept information you have entered in a field (see
Enter information in a field ).
6 Sym: See
Enter characters from the symbols table
.
Enter uppercase letters
By default, the first letter of each sentence or field is capitalised and the remaining text you enter is lowercase. To enter other uppercase letters, do one of the following:
• Press Shift and press the letter key. The Shift symbol appears: . You don't need to hold down Shift while you press the letter key.
30 Chapter 2 : Basics
• Turn on Caps Lock: Press Shift twice. The Caps Lock symbol appears: .
• Turn off Caps Lock: Press Shift .
Enter alternate keyboard characters
Numbers, punctuation and symbols appear above the letters on the keys. To enter these characters, do one of the following:
• Press Option and press the key for the character. The alternate character symbol appears: . You don't need to hold down Option while pressing the second key.
• Enter a series of alternate characters: Press Option twice to turn on
Option Lock. The Option Lock symbol appears: .
• Turn off Option Lock: Press Option .
Enter passwords
You can see each character of a password only as you enter it, so be careful.
Make sure Caps Lock and Option Lock are off unless you need them. For
information on how to enter characters, see Enter uppercase letters and
Enter alternate keyboard characters .
Enter characters from the symbols table
1
2
You can enter symbols and accented characters that don't appear on the keys by using the symbols table. See
Symbols and accented characters for a
list of the available symbols and accented characters.
Press Sym to display the symbols table.
Narrow the list by pressing the key that corresponds to the character you want. For example, to enter an é , press e . See the table below for a list of corresponding characters.
TIP The symbols and accented characters are grouped according to their similarity to the corresponding key. In some cases, the symbol is related to the alternate character on the key, not the letter. For example, to type a ¢ or other currency symbol, press Sym + h . Why? Because the alternate character on the H key is $.
TIP If you press the wrong key, press Backspace to return to the full list of symbols and accented characters. You can then press another key.
3 Scroll to find the character you want.
4 Tap the character to insert it.
Symbols and accented characters b or B c or C d or D e or E h or H i or I j or J k or K l or L m or M n or N o or O
Table 2. Symbols and accented characters
Press Sym press… a or A
and to select…
á à ä â ã å æ Á À Ä Â Ã Å Æ ª ~ \ ` • ÷ ^ [] {} < >
«» Ø μ |
~ \ ` • ÷ ^ [] { } < > « » Ø μ |
© ç Ç ¢
† ‡
é è ë ê ē É È Ë Ê € ¹ ¼ ½
¢ € £ ¥ ƒ
í ì ï î Í Ì Ï Î ÷ ‰
¡
:-) :-( ;-)
` ‘ ’ ‚ "
μ
ñ Ñ ¿
ó ò ö ô œ õ ø Ó Ò Ö Ô Œ Õ Ø º “ ” „ < > « »
Chapter 2 : Basics 31
Table 2. Symbols and accented characters
Press Sym press… p or P q or Q r or R s or S t or T u or U v or V w or W x or X y or Y
.
@ z
, or _
and to select…
¶ ~ \ ` • ÷ ^ [ ] { } < > « » Ø
\ ~ |
® ²
ß š Š ~ \ ` • ÷ ^ [ ] { } < > « » Ø |
™ ³ ¾
ú ù ü û Ú Ù Ü Û [ ] { } < > « »
^
÷ ^ ± x ¤
ÿ ý Ÿ Ý ¥ [ ] { } < > « » ž Ž •
~ \ ` • ÷ ^ [ ] { } < > « » Ø
… ~ \ ` • ÷ ^ [ ] { } < > « » Ø
° • Ø
μ |
μ
μ
|
|
Enter information in a field
You can enter information in a field by typing or by pasting previously copied information (see
Cut, copy and paste information ).
Applications with text fields support the auto-correct feature. If the app recognises a common misspelling, it auto-corrects the word. To cancel the auto-correction, press Backspace .
To accept the information you entered, do one of the following:
• Tap outside the field.
• Press Enter . If a screen contains multiple fields, pressing Enter accepts the information you just entered and moves the cursor to the next field.
32 Chapter 2 : Basics
• When you have finished entering information on the screen containing the field, make the back gesture to accept the information and back out of
the screen (see Go up one level in an app (back gesture) ).
Select items in a list
Lists enable you to select from a range of options. Lists are different from
menus (see Use the menus ), which give you access to additional features.
Lists are hidden until you tap the currently displayed option for that list.
1 Tap the currently displayed option to open the list. For example, when creating a new event in Calendar, tap 15 minutes before to display the list of reminder options.
2 Tap the list item you want.
Cut, copy and paste information
You can copy any selectable text, and you can cut any selectable text that you entered, for example, in a memo or an email. This includes text you can select by dragging the cursor and paragraphs you can select by tapping them (see
).
1
2
Select the text you want to cut or copy (see
and tap Edit > Cut or Copy .
3 Open the app and insert the cursor where you want to paste the text
(see
).
4
and tap Edit > Paste .
TIP You can also use keyboard shortcuts to cut, copy and paste. After selecting the text or inserting the cursor, press and hold the gesture area until a light appears under the surface of the gesture area and press X (cut), C (copy), V (paste) or A
(copy/select all, in apps that support this feature). Pressing and holding the gesture area is sometimes called a "meta-tap".
Use the Select All and Copy All features
Some applications offer a Select All menu item. For example, in Messaging,
you can start or open a conversation, open the application menu and tap
Edit > Select All . This saves the entire conversation as plain text, which you can copy and then paste in a memo, email message and so on.
In Memos, you can open a memo and use the Select All feature to highlight the full memo text, which you can cut or copy.
Some apps offer a Copy All menu item in addition to Select All. These features perform different text selection tasks.
• Email: In an open email message, use Copy All to copy the entire message
(including header info such as sender, recipient and subject) or use Select
All to select just the message body text (see
• Contacts: On the contact details screen, use Copy All to copy the contents of the contact entry as plain text; or on the contact edit screen, insert the cursor in a field and use Select All to highlight the contents of that field.
Save information
• On most screens, your information is saved automatically. Just make the back gesture to close the screen (see
Go up one level in an app (back gesture) ), and your info is saved at the same time.
• Your info is also saved if you minimise an app screen to a card and throw the card off the top of the screen to close the app.
• On screens with a Done button, tap Done to save your information.
Use the menus
Most applications have an application menu hidden in the top left-hand corner, which provides access to additional features. There is also a connection menu hidden in the top right-hand corner, which provides access to wireless services.
Chapter 2 : Basics 33
Some applications have additional menus. For example, in Photos, tap an open picture and tap to display a menu of tasks you can do with the
To get the most out of your phone, it's a good idea to familiarise yourself with the additional features available through the menus in various applications.
Open the application menu
The application menu contains items for the application you are working in, such as Cut and Copy, Preferences, Help and other application-specific commands.
1 In an app, do one of the following:
• Drag down from the top left-hand corner of the phone (above the screen) onto the screen.
• Tap the application name in the top left-hand corner of the screen.
Copy and Paste items. If you see a downward-pointing arrow at the bottom of the menu, scroll down to see additional menu items.
* Application menu
3 To close the menu without selecting an item, repeat one of the options in step 1.
Open the connection menu
The connection menu lets you manage wireless services—the phone, Wi-Fi and Bluetooth ® wireless technology.
DID YOU KNOW ?
The connection menu also displays the current day and date and the battery charge level.
2 Tap a menu item to open it. If a menu item displays a right-pointing arrow , tap the item to display the submenu for that item—for example, tap the Edit menu item to open a submenu containing Cut,
34 Chapter 2 : Basics
1 Do one of the following:
• Drag down from the top right-hand corner of the phone (above the screen) onto the screen. and application names that match the character or application names that are associated with the keyword. As you continue typing, the search results narrow.
• Tap the top right-hand corner of the screen.
2 Tap a menu item to turn that wireless feature on or to display a list of menu items for that feature (see
Turn wireless services off (aeroplane mode)
). If you see a downward-pointing arrow at the bottom of the menu, scroll down to see additional menu items.
3 To close the menu without selecting an item, repeat one of the options in step 1.
Search to find info and make calls
1
Use universal search
You can search for contacts and applications on your phone or search the web.
2
Display Card view (see
Display all open applications (Card view) ) or
open the Launcher (see Open an application in the Launcher ).
TIP You can also start a search by copying text in another application, opening the
Launcher and pasting the text. The text appears at the top of the screen as the search term. Note that you can’t paste text in Card view.
3 Do one of the following:
• To look up or get in touch with someone: Tap a contact name to open the person's contact information. Tap a phone number to dial it, an email address to send a message and so on. If only the contact name is displayed, tap the name to display ways to get in touch. You can also tap Add Reminder to add a reminder message to the
contact (see Assign a reminder message to a contact
).
• To search your company's Global Address List (GAL) for a contact:
Tap Global Address Lookup .
• To perform a web search: Tap the search term you entered to open a list of web search options, and tap the option. If your search returns no contacts or applications, the web search options are displayed automatically.
• To open an application: Tap the application.
Chapter 2 : Basics 35
Universal search application keywords
If you don’t know the name of the app you are searching for, you can enter a keyword associated with the app. This table shows the keywords you can use to find an app on your phone.
Table 3. Application keywords
Application name
App Catalog
Backup
Bluetooth
Calendar
Clock
Contacts
Date & Time
Device Info
Doc View
Google Maps
Location Services
Memos
Messaging
Music
PDF View
Phone
Photos
Regional Settings
Screen & Lock
Keywords
Store
Preferences, Settings
Preferences, Settings, Wireless
Diary, Events, Meetings
Alarm, Time, Watch
Addresses, People
Clock, Preferences, Settings
Preferences, Reset, Settings
Excel, PowerPoint, Word
Maps
Preferences, Settings
Notepad, Notes, Stickies
IM, Instant Chat, MMS, SMS, Text
Audio, Songs, Tunes
Acrobat
Dial
Pictures
Preferences, Settings
Brightness, Desktop, Gestures, Preferences,
Security, Settings, Unlock, Wallpaper
36 Chapter 2 : Basics
Table 3. Application keywords
Application name
Sounds & Ringtones
Tasks
Updates
Videos
Web
YouTube
Keywords
Audio, Music, Preferences, Settings, Silent,
Vibrate, Volume
Checklist, To Do, To-dos,
Preferences, Settings
Movies
Blazer, Browser, Internet
Movies, Videos
Search within an application
In applications such as Contacts, Email, Memos, Doc View and PDF View, you can search for entries or files. From the list view, enter the file name; a few words from a memo; or a contact name, initials, address or number. See the individual application sections for details.
You can also enter a search term in the Help application to search for help content related to the term.
View and respond to notifications
Respond to a notification
Notifications show up at the bottom of the screen to notify you of new voicemail and messages, upcoming appointments, missed calls and more.
By default, if a notification arrives when the screen is off, the gesture area
light pulses. You can turn this feature off (see
Get notifications when the screen is locked or off
).
1 Tap anywhere on the bottom of the screen to display your notifications.
Do one of the following:
• Tap the notification to act on it.
• For some types of notifications, throw the notification off the side of the screen to dismiss it.
View all your notifications
For most types of notifications, if you do not tap a notification after a few seconds, it becomes an icon in the bottom right-hand portion of the screen.
2 Tap a notification to act on it. If the notification has a number next to it, the number indicates how many items are included in the notification—how many voicemail or email messages you have and so on.
Some notifications enable you to perform multiple actions. For example, on a calendar notification, tap the calendar icon to open Calendar in Day view with the event displayed, or tap the event name to open the event details screen.
Reorder notifications and other dashboard items
The area that displays all of your notifications (see
View all your notifications ) is called the dashboard.
• Tap and hold a dashboard item, and then drag it to a different location.
• Throw a dashboard item off the side of the screen to dismiss it.
Chapter 2 : Basics 37
Update the software on your phone
Palm continually provides updates to your phone's operating system.
Update notifications are sent to your phone automatically when a system
update is available (see Respond to a system software notification
). When you update your phone's operating system, your personal information and files are not affected. In addition to receiving update notifications, you can manually check for operating system updates at any time (see
Manually check for system updates
).
What's more, both Palm and many application developers make updates available for applications you have installed on your phone. You can check in
App Catalog at any time for application updates (see Update downloaded applications
).
Respond to a system software notification
When you get a notification that a system update is available, do one of the following:
• Tap Install Now twice. When installation is complete and the phone resets, tap Done . Installation may take around 15 minutes.
• Tap Install Later . The next time you charge your phone, you receive another update notification. You can again choose whether to install the update now or later. If you do not tap Install Later within 10 minutes of receiving the notification, installation begins automatically.
NOTE You can use your phone while updates are being downloaded, but you cannot use your phone—including making emergency calls—while updates are being installed.
IMPORTANT Do not remove the battery while updates are being installed.
Here is some additional information about system updates:
• If you have Wi-Fi turned on and the battery has at least a 30% charge, your phone automatically downloads a system update if one is available— you don't have to do anything. If Wi-Fi is not turned on when the update becomes available, the Palm servers continue to check your phone for
Wi-Fi availability for two days.
• If you do not have Wi-Fi turned on at any time within two days of an update becoming available, your phone automatically downloads the update over your wireless service provider's network as long as the battery has at least a 30% charge and you have a data connection, as indicated by the , or icon at the top of the screen.
• If the battery has less than a 30% charge, you must charge the battery before you can download or install an update.
• To avoid roaming charges, updates are not downloaded if your phone is in roaming coverage.
• If you do not install an update immediately after downloading it, you are prompted to install the update the next time you charge your phone. You can choose whether to install the update now or later. You have ten minutes to decide; otherwise, the update installs automatically.
1
Manually check for system updates
Updates .
38 Chapter 2 : Basics
2 If a message appears stating that a system update is available, do the following: NOTE Applications you installed on your old Palm OS ® by ACCESS or Windows
Mobile smartphone do not work on your Pixi Plus phone because your Pixi Plus phone uses the new Palm ® webOS™ platform. Check App Catalog for a new version of your old favourites. Or purchase the Classic app from App Catalog.
Classic enables you to run Palm OS applications on your Pixi Plus phone.
1
App Catalog .
• Tap Download Now.
• When prompted, tap Install Now .
• After installation has finished and the phone resets, tap Done .
IMPORTANT Do not remove the battery while updates are being installed.
Use App Catalog to shop for new applications
Browse applications in App Catalog
Use App Catalog to browse and download any of the many applications available for your phone.
2 The first time you open App Catalog, tap Accept .
3 Swipe right or left on the thumbnails to see featured applications or do one of the following:
• To search by name: Tap Search , enter the search term and press
Enter .
• To search apps by category: Tap Explore . To view categories in an alphabetical list, tap . To view them as a tag cloud, tap .
DID YOU KNOW ?
In a tag cloud, categories that have more items or more popular items appear in a larger font size, giving you a visual clue as to which categories you might want to explore.
• To find the most recently added apps: Tap Recent .
• To find the most popular apps: Tap Popular .
Chapter 2 : Basics 39
4 (Optional) To sort the list of applications or to browse results by date, alphabetical order or rating, tap a sort icon at the bottom of the screen.
5 When the app you want appears, tap the name to display app details.
6 On the app details screen, do any of the following:
• Tap a screenshot to see a larger view.
• Tap Reviews to read all reviews.
• Tap Share and then tap Email or Text Message to share info about an app with a friend.
• Tap Developer Home to go to the app developer's home page.
• If available, tap Support to go to the developer's product support page.
• If available, tap the YouTube link to view a video of the app in your phone's YouTube application.
Download a free application
BEFORE YOU BEGIN Before you download an app, make sure you have enough storage space on your phone to fit the app.
Device Info and look at the Available field under Phone .
1
App Catalog .
40 Chapter 2 : Basics
2 Browse to the app you want (see
Browse applications in App Catalog
).
3 Tap the app name and then tap Download for free .
4 If the app uses Location Services, a notification is displayed (see
). Tap Continue .
DID YOU KNOW ?
After you download an application, you can tap Reviews on the app details screen to see reviews from others. Or, on the Reviews screen, tap
Review to write a review.
5 After you download an app, tap Tap to launch to open it. The app also now appears as an icon in the Launcher, so you can open it from the
Launcher as well.
Manage applications
1
App Catalog .
2 Tap tap .
3 Tap the app name.
4 Do one of the following:
• To report a problem with an application: Open the
and tap Report A Problem .
• To read reviews: Tap Reviews on the app details screen.
• To add a review: Tap Reviews on the app details screen and then tap
Review .
• To share info about an app: Tap Share on the app details screen and then tap Email or Text Message .
•
To delete an application: Open the application menu , tap
Delete
Application and then tap Delete .
• To reinstall a deleted application: Browse to the app (see
Browse applications in App Catalog ). Tap the app name and tap
Download again for free .
Update downloaded applications
1
2
App Catalog
Tap .
.
3 Tap Updates . The list displays any of your installed apps that have updates available.
4 Tap an app name and tap Update Available .
5 To launch an updated app, tap Tap to launch .
Copy files between your phone and your computer
Copy files and folders using USB Drive mode
You can copy any type of file from a computer to your phone, and from your phone to your computer, by putting your phone in USB Drive mode. In this mode, your phone appears as a removable hard drive to your desktop computer.
After you copy a file to your phone, you can open the file if your phone has an application that supports the file type. You can open many file formats for photos, videos and music; Microsoft Office files; and PDF files. You can also copy ringtones that you download from your computer’s web browser.
IMPORTANT All files that you store on the USB drive of your phone are not backed up to your Palm profile, and they cannot sync to any of your online accounts. So be sure to keep a copy of all such files somewhere besides your phone just in case you lose your phone or you must do a full erase of the info on your phone.
When your phone is in USB Drive mode, you can’t make or receive calls or use other wireless features such as email or the web.
BEFORE YOU BEGIN Before you copy files from your computer, make sure you have enough storage space on your phone to fit the file.
Device Info and look at the Available field under Phone .
1 Connect your phone to your computer using the USB cable .
2 On your phone, tap USB Drive . On your computer, your phone appears as a removable drive.
3 On a Windows computer, if the Found New Hardware wizard opens, click Cancel to close the wizard.
4 Open My Computer (Windows XP), Computer (Windows Vista/
Windows 7) or Finder (Mac), double-click the drive representing your phone and drag files to your phone. The drive displays folders that you can use to organise the files you copy. You can also create your own folders.
NOTE If you copy ringtones to your phone, make sure you place them in the ringtones folder on your phone's USB drive.
5 End the connection safely: On a Windows computer, right-click the drive representing your phone and click Eject . On a Mac computer, from your desktop, drag the drive representing your phone to the
Trash . Trash changes to Eject .
6 Disconnect the USB cable from the computer and the phone when the USB drive screen is no longer displayed on your phone.
Delete files and folders using USB Drive mode
When your phone is in USB Drive mode, you can’t make or receive calls or use other wireless features such as email or the web.
1 Connect your phone to your computer using the USB cable .
Chapter 2 : Basics 41
2 On your phone, tap USB Drive . On your computer, your phone appears as a removable drive.
3 On a Windows computer, if the Found New Hardware wizard opens, click Cancel to close the wizard.
4 Open My Computer (Windows XP), Computer (Windows Vista/
Windows 7) or Finder (Mac), double-click the drive representing your phone and delete the files or folders.
5 End the connection safely: On a Windows computer, right-click the drive representing your phone and click Eject . On a Mac computer, from your desktop, drag the drive representing your phone to the
Trash . Trash changes to Eject .
6 Disconnect the USB cable from the computer and the phone when the USB drive screen is no longer displayed on your phone.
Copy music, photos and videos using third-party software
Besides using USB Drive mode to copy your photos, videos and DRM-free music from your computer to your phone, you can also use solutions available from third-party software developers (sold separately) that facilitate the transfer of media files to your phone. For more information, open the browser on your computer and go to palm.com/sync-solutions .
KEY TERM DRM-free: Describes a file that is not protected by Digital Rights
Management. DRM-free music files can be copied as many times as you like and can be played on your Pixi Plus phone.
Sync personal data using third-party software
You can set up online accounts like Google and Exchange to sync your contacts (see
How do I add names and other info into Contacts?
calendar events (see How do I get events into Calendar?
).
If, however, you prefer to leave your personal data on your computer and sync it directly with the data on your phone, there are third-party solutions
(sold separately) available to enable you to do that. For more information, go to palm.com/sync-solutions .
42 Chapter 2 : Basics
Data transfer
From a Windows computer, you can export contacts, calendar appointments, tasks and memos/notes from
Palm
®
Desktop software by ACCESS version 6.2 and
Microsoft Outlook
®
2003 or later. From a Mac computer, you can export contacts, calendar events and tasks from Address Book and iCal.
After you export the data, you can add the data into one of your online accounts or the Palm profile account on your Palm
®
Pixi™ Plus phone.
There are also third-party solutions, sold separately, that enable you to continue synchronising with your desktop software.
In this chapter
How do I get data from my old phone?
How do I get data off my computer?
I'm already using Google, Facebook, Yahoo! and/or
I want to keep using my current desktop app and sync with an online account on my phone
I don't need to sync, but I do want a copy of my data backed up somewhere besides my phone
I'd rather sync directly with my computer
Chapter 3 : Data transfer 43
Data transfer overview
While you have many options for transferring data, Palm recommends that you take advantage of the Palm ® Synergy™ feature by putting your data in an online account—for example, if you don't have a Google account, we
and How do I send and receive email on my phone?
information on the kinds of online accounts that take advantage of the
Synergy feature, see
Online accounts available for Palm ® webOS TM phones
.
If you don't want to sync with an online account, there are other ways to get data on your phone. See
I'd rather sync directly with my computer
.
Consider carefully whether you want to be able to access and change your data somewhere besides your phone. If you do, do you prefer the other means of access to be a website (for example, Google), or to be software that is installed on your computer? In either case, you can set things up so that you can synchronise new or changed data between your phone and the other data location.
You can also decide not to have a sync setup for your data, in which case you can use your Palm profile to back up your data (see
). Although you can't access this data anywhere but on your phone, your data is backed up to a Palm server; so in an emergency—for example, if you lose your phone, or it's stolen—you can remotely erase the data from the phone and later restore the data to a new Palm ® webOS TM phone.
How do I get data from my old phone?
Do you want to sync your personal information between your Pixi Plus phone and Google or Exchange, but first need to get your data out of an old phone that you want to stop using? You can do a one-time, one-way export of data to your Pixi Plus phone and then sync the data to Google or
Exchange.
BEFORE YOU BEGIN Check with your wireless service provider to see if they offer assistance with transferring data from your old phone.
1 On your computer, set up an account on the Google website (go to googlemail.com
) or with Exchange (speak to an IT person at your company).
2
Contacts on your Pixi Plus phone.
3 Enter your username and password for the Google or Exchange account. See
Use Contacts for the first time
.
NOTE You don't have to go to Calendar to set up your account there—that's done automatically using the username and password you enter in Contacts.
4 Go to your wireless service provider's shop and ask a support agent for help in transferring data from your old phone. When you're ready to transfer data from your old phone, make sure you tell the agent which account to transfer the data to.
How do I get data off my computer?
Do you want to sync your personal information between your Pixi Plus phone and Google or Exchange, but first need to get the data out of a
44 Chapter 3 : Data transfer
desktop app that you want to stop using? You can do a one-time, one-way export of data to your phone, and then if you choose to, sync the data to
Google or Exchange.
1 On your computer, set up an account on the Google website (go to googlemail.com
) or with Exchange (speak to an IT person at your company).
2
Contacts on your Pixi Plus phone.
3 Enter your username and password for the Google or Exchange
account. See Use Contacts for the first time .
NOTE You don't have to go to Calendar to set up your account there—that's done automatically using the username and password you enter in Contacts.
4 To transfer data from a desktop app that you want to stop using, go to palm.com/migrate-pixi for more information about the Data Transfer
Assistant (DTA)—it's a free download from Palm.
About the Data Transfer Assistant (DTA)
The DTA enables you to do a one-time, one-way export of data from selected desktop apps to your Pixi Plus phone through the USB cable included with your phone. After the data is on your phone, you can select the account you want to import the data to.
IMPORTANT The DTA is not synchronisation software. It is meant to be used once per desktop app to export your info from the desktop app to an account on your phone.
These are the desktop apps that the DTA works with and the data that the
DTA transfers to your phone:
Table 1. DTA: application data transferred
Operating system
Windows
XP or
Vista ®
Mac OS
10.5
Desktop application
Outlook 2003 or 2007
Palm Desktop v6.2
Address Book iCal
Contacts Calendar
√
√
√
√
√
√
Tasks
√
√
Memos/ notes
√
√
Note the following:
• Depending on the amount of data you are transferring, it can take up to an hour to complete the transfer of your data.
• On Vista, only Outlook 2007 is supported.
• If you have an earlier version of Palm Desktop, you can download version
6.2 for free from palm.com/desktop . Install it, sync with your old Palm device, and then use the DTA to transfer your data.
• If you use Palm Desktop on the Mac, you can export your contacts, calendar events and tasks into Address Book and iCal. Then use the DTA to transfer your data. For more information, go to palm.com/migrate-pixi .
• To transfer Calendar and Contacts to Yahoo!, you must use the upload tool provided by Yahoo!. For more information, go to palm.com/ migrate-pixi .
Chapter 3 : Data transfer 45
I'm already using Google, Facebook, Yahoo! and/or Exchange. How do I sync data?
1
Contacts .
2 Enter your account credentials for your Google, Facebook, Yahoo! or
Exchange account. See Use Contacts for the first time
.
NOTE You don't have to go to Calendar to set up your account there—that's done automatically using the credentials you entered in Contacts.
I want to keep using my current desktop app and sync with an online account on my phone
If you are already using Google, Facebook, Yahoo! and/or Exchange to manage your calendar and contacts, then all you need to do to sync data to your phone is set up one or more of these accounts on your phone. The data syncs automatically.
Table 2. Online account sync table
Set up your Pixi Plus phone to sync with...
Exchange
Yahoo!
To sync this data...
Contacts and calendar events
Contacts, calendar events and tasks
Contacts and calendar events
Contacts and calendar events
NOTE Changes you make in your Yahoo! or Facebook account on the web show up on your phone. There's nothing you have to do. You cannot, however, change
Yahoo! or Facebook contacts and calendar events on your phone.
If you want to continue using a desktop app to store your contacts, calendar events and tasks—iCal and Address Book on the Mac, or desktop Outlook ® or Palm ® Desktop by ACCESS on Windows—consider adopting this solution.
Download and install a third-party application (sold separately) that can sync your desktop app to Google. Your desktop app syncs with your Google account, and your phone also syncs with Google.
1 On your computer, set up an account on the Google website (go to googlemail.com
).
46 Chapter 3 : Data transfer
2
Contacts on your Pixi Plus phone.
3
Enter the account credentials for your Google account. See Use
.
NOTE You don't have to go to Calendar to set up your account there—that's done automatically using the username and password you enter in Contacts.
4 Install a third-party application on your computer that enables you to sync with Google. Go to palm.com/sync-solutions to learn about available third-party sync solutions.
5 Follow the instructions of the third-party app to sync the data in your desktop app with Google. The next time Google syncs with your phone, your data appears on your phone.
I don't need to sync, but I do want a copy of my data backed up somewhere besides my phone
Use the Data Transfer Assistant to move your data into your Palm profile account. For information on your Palm profile account, see
.
I'd rather sync directly with my computer
Would you rather sync your Pixi Plus phone directly to your computer, without going through the web, using Wi-Fi, Bluetooth technology or your phone's USB cable? Download a third-party application (sold separately) that enables synchronisation of your phone directly to your desktop.
1 Go to palm.com/sync-solutions to learn about third-party applications that enable you to sync your phone with your computer.
2 Follow the instructions given by the third-party vendor to install the app on your computer.
NOTE You may also have to install another part of the application on your phone.
Follow the instructions of the third-party vendor.
Chapter 3 : Data transfer 47
48 Chapter 3 : Data transfer
Phone
Your Palm
®
Pixi™ Plus phone enables you to effectively manage multiple calls. You can answer a second call, swap between calls and set up a six-way conference call. You can also work with other applications while on a call. Your Pixi Plus phone helps you to do all these tasks with ease.
In this chapter
Save a phone number to Contacts
Chapter 4 : Phone 49
Make calls
For information on turning the phone off and back on, see
.
* These indicate that the phone is on.
* These indicate that the phone is off (aeroplane mode).
1
Dial using the onscreen dial pad
The onscreen dial pad is useful when you need to dial numbers that are expressed as letters and when you need large, brightly lit numbers that you can tap.
Phone .
50 Chapter 4 : Phone
2 Tap the dial pad numbers to enter the number.
3 Tap one of the contact's phone numbers to dial it. If only the contact name appears, tap the name to display the phone numbers for that contact and then tap the number.
1
Dial using the keyboard
In the Launcher, Card view or Phone, use the keyboard to enter the number. You do not need to press Option to enter numbers, * or #.
3 Tap to dial.
TIP Press Backspace or tap the onscreen backspace icon (to the right of the number you enter) to delete numbers one at a time. Tap and hold the icon to delete all the numbers.
TIP You can paste numbers copied from other applications—for example, from an email message or a memo—into the dial pad.
TIP To enter +, tap and hold 0 onscreen.
Dial by contact name using universal search
When you search for contacts, your phone returns both matching contact entries that are stored in the Contacts application and those that are stored on your SIM card.
1
2
Display Card view (see
Display all open applications (Card view) ) or
open the Launcher (see Open an application in the Launcher ).
Begin typing the contact first or last name, or initials.
2 When you finish entering the number, tap it to dial.
TIP If you turn off the preference to show contact matches in the dial pad (see
Turn contact match display on/off ), this changes how you dial using the keyboard
in the Phone application. In Phone, after you enter the number with the keyboard, tap the onscreen dial icon to dial.
Dial using a speed dial
See
Assign a speed dial to a contact for instructions on creating a speed dial.
• In the Launcher, Card view or Phone, press and hold the speed-dial key you assigned to the number.
Chapter 4 : Phone 51
Dial by contact name in the Phone application
1
2
See How do I add names and other info into Contacts?
adding contacts to your phone. You can also look up and dial contacts using
universal search (see Dial by contact name using universal search
).
When you search for contacts, your phone returns both matching contact entries that are stored in the Contacts application and those that are stored on your SIM card.
Phone .
Using the keyboard, enter a name or initials until the contact you want appears.
DID YOU KNOW ?
If you press E, R or any other key that displays both a letter and a number, you see both matching names and numbers onscreen.
DID YOU KNOW ?
If your company uses Microsoft Exchange Server with a
Global Address List (GAL), entering the contact search information returns matching results from the GAL as well.
3 Tap the number.
TIP If you do not want contact matches to appear when you type a number on
contact name in the Phone application. After opening Phone, tap the contact list icon to the right of "Enter name or number". Type the contact name or initials and tap the number when it appears.
Redial the last number dialled
1
Phone .
2 Tap . When the contact name or number appears at the top of the screen, tap again to dial.
Dial your national emergency number
To dial your national emergency number (such as 911, 112 or 999), do the following:
1 Press power to wake up the screen if needed.
2 Drag up to unlock the screen if needed.
3 Do one of the following:
• If Secure Unlock is not on (see
Set options for unlocking the screen
), tap the centre of the gesture area to display Card view if Card view is not displayed. Enter the emergency number and tap the number to dial. You don't have to press Option to enter numbers.
• If Secure Unlock is on, tap Tap to dial emergency call and then tap
Emergency call . Edit the displayed number if needed, and then tap
to dial.
NOTE If the phone is turned off (that is, if it's in aeroplane mode), you don't have to turn it on. It automatically tries to connect to a network to make the call.
52 Chapter 4 : Phone
Dial from another application
If a phone number appears in another application as an underlined link, you can begin dialling the number directly from that application. For example, you can dial phone numbers that appear in web pages, in messages (email, text or multimedia) or in calendar events.
1 If a phone number appears as an underlined link, tap the number. This displays the dial pad with the number already entered.
Tap to dial.
2
In Messaging, you can dial a contact from a conversation by tapping Text or the IM account name in the top right-hand corner of the screen to open a list of phone numbers you have for that contact and then tapping the number you want to call.
Receive calls
If you want to answer calls, your phone must be on. This is different from
having only the screen turned on (see Turn the phone on/off ). When your
phone is off, your calls go to voicemail.
You can pick the ringtone for incoming calls (see
Add a ringtone to a contact ).
Answer a call
Do one of the following:
• If the screen is on when the phone starts ringing, tap .
• If the screen is off, drag up to unlock the screen and answer the call.
DID YOU KNOW ?
If you are playing music or a video on your phone and a call arrives, playback pauses automatically and resumes when you hang up or ignore the call.
Silence the ringer on an incoming call
When you silence the ringer on an incoming call, you can answer the call or let it ring through to voicemail.
Do one of the following:
• Press power .
• Press volume up or volume down .
• Slide the ringer switch off (red means off). This silences the ringer and any notification sounds. These sounds remain off until you slide the ringer switch back on. Other sounds, such as music and video playback, are not affected by sliding the ringer switch off.
Chapter 4 : Phone 53
Ignore a call
To send a call immediately to voicemail, do one of the following:
• Tap .
• Press power twice.
To reply to a caller who is in your Contacts list after you ignore a call, tap the ignored call notification. This opens the caller's contact entry, where you can select a reply method. To reply to a caller who's not in your Contacts list, go
to your call history (see View your call history ).
Use voicemail
1
Set up voicemail
2
In the Launcher, Card view or Phone, press and hold 1 . the search results screen appears, continue holding 1 until the Phone application appears.
Follow the voice prompts to set up your voicemail.
1
Listen to voicemail messages
2
Do one of the following:
• In the Launcher, Card view or Phone, press and hold 1 .
• Tap a voicemail notification at the bottom of the screen.
•
Phone . Then tap .
•
Phone . Then tap and hold 1 onscreen.
Follow the voice prompts to listen to your messages.
What can I do during a call?
You can use many advanced telephone features, including call waiting, multi-party calling and call forwarding, on your phone. These features depend on your service plan. Contact your wireless service provider for more information.
While you're on a call, info about the call appears on the call screen. When you're on a call, you can open other applications and work in them, and you won't lose your call. See
If you created a reminder in the contact info of a caller, the reminder appears as a notification when you make a call to or receive a call from the person.
See
Assign a reminder message to a contact .
Manage a call
Do any of the following:
• Put the call on speakerphone: Tap .
• Mute the microphone so you can't be heard: Tap .
54 Chapter 4 : Phone
TIP You don't need an on-hold button to put a call on hold. Just tap the mute icon to mute your end of the line.
• Open the dial pad to enter numbers for navigating phone trees, responding to prompts and so on: Tap .
• Add a call: See
.
• Adjust call volume: Press volume up or volume down .
1 Volume up
2 Volume down
DID YOU KNOW ?
You can send and receive text messages during a call. This is a great way to stay connected with friends and colleagues during a long call (see
Create and send a text or multimedia message
).
End a call
• Tap .
Use another application while on a call
The applications that you can use when you're on a call depend on the kind of network your phone is connected to. How can you tell which kind of network you're connected to? See
.
GPRS network: You can use the personal information applications
(Contacts, Calendar and so on) and send and receive text messages. But some kinds of data connections are not possible: You cannot browse the web or send or receive email, multimedia or instant (IM) messages. To browse the web or to send or receive email or IM messages while on a call, you must connect to a Wi-Fi network. See
3G (UMTS or HSDPA) network: You can make simultaneous voice and data connections. So when you're on a call, you can also send and receive email; browse the web; and send and receive text, multimedia and IM messages.
NOTE Some wireless service providers do not support simultaneous voice and data functions over a 3G network. If yours does not, you must connect to a Wi-Fi network to browse the web or send and receive email or IM messages during a call (see
Wi-Fi ). Check with your wireless service provider for information. You
cannot send or receive multimedia messages using a Wi-Fi network.
1 Display Card view (see
Display all open applications (Card view)
) or open the Launcher (see
Open an application in the Launcher
) while on a call.
2 Tap the other application.
Chapter 4 : Phone 55
3 Tap the call notification at the bottom of the screen to return to the call screen.
Switch between two calls
• Tap to put the active call on hold and switch to the other caller. In the screen shown here, 1 (408) 555-7415 is the active call. Tap to put that call on hold and talk to Home .
Make a second call
1
2
While on a call, tap
Dial the second call.
. The first call is put on hold.
Answer a second call (call waiting)
When a second call notification appears, tap . The first call is put on hold.
1
Make a conference call
You can join up to five calls into a six-way conference call. The number of calls you can join in conference depends on your service plan. Additional charges may apply, and minutes in your mobile account may be deducted for each call you make. Contact your wireless service provider for more information.
Make or answer a first call and then make or answer a second call.
56 Chapter 4 : Phone
2 Tap to create the conference call.
What's my number?
1
Phone .
2 Open the
and tap Preferences . Your phone number appears at the top of the Phone Preferences screen.
3 Do any of the following:
• To add callers, tap .
• To extract a call from the conference and talk privately, tap the caller name or number, and then tap .
• To return an extracted call to the conference, tap .
4 When you have finished, tap to end either an extracted call or the conference call.
Look up or send a message to a contact
When you're on a call with a contact, tap the contact name to see the person's information in Contacts. With the contact entry open, you can do the following:
• Tap to send the contact a text message. For example, if the contact is on hold while you're having a long conversation with a second caller, you can send the contact a text stating that you'll call back.
• Tap Edit to edit the contact entry. For example, if a contact gives you a new email address while you're talking, you can enter the address during the call.
TIP You can also see your phone number by opening Device Info . The number appears as the first entry under Phone .
View your call history
1
Phone .
2 Tap .
3 (Optional) If a call history entry includes a number next to the call icon on the left, this indicates that you made and/or received that number of calls in a row to or from that number. Tap the entry to see the individual call entries.
Chapter 4 : Phone 57
4 Do any of the following:
• To switch the types of calls displayed: Tap All Calls or Missed Calls .
• To call a number: Tap the number.
• To display other options for the contact or number: Tap or the contact picture to the right of the number.
DID YOU KNOW ?
If a call history entry displays a number next to the contact picture or icon, this indicates that you made and/or received multiple calls in a row to or from that phone number or contact. If you had calls to or from a contact using more than one of that contact's phone numbers, all calls are collapsed into a single entry and the most recently used number is displayed.
• To delete a call history entry: Throw the entry off the side of the screen. Tap Delete to confirm.
•
To clear the call history: Open the application menu , tap
Clear Call
History and tap Clear Call History to confirm.
5 If you displayed additional options for the contact or number, do any of the following:
• To call an alternative number for a contact: Tap the number.
• To send a text message: Tap .
• To save the number to Contacts: Tap Add to Contacts (see
Save a phone number to Contacts
).
• To view a contact entry: Tap View Contact .
DID YOU KNOW ?
The additional options display includes the time and type
(incoming, outgoing, missed) of the call. If a call history entry collapses multiple calls, the additional options show information for each call.
Save a phone number to Contacts
You can save the number from an incoming or outgoing call to an existing contact, or create a new contact for the number. If an incoming call uses caller ID blocking, you cannot save the number.
To save a phone number to your SIM card, follow this procedure to save the
number to Contacts, and then see Copy a contact to the SIM card .
1 Do one of the following:
• Before dialling a number you've entered in the dial pad, tap Add to
Contacts .
• During a call, tap .
• After a call, from the dial pad, tap . Tap to the right of the number, and tap Add To Contacts .
2 Tap one of the following:
Add New Contact: Create a new contact for the phone number.
Add To Existing: Tap the contact you want to add the phone number to.
58 Chapter 4 : Phone
Use a phone headset
You can connect a 3.5-mm headset (sold separately) for hands-free operation.
WARNING If driving while using a phone is permitted in your area, we recommend using a headset or hands-free car kit (sold separately). However, be aware that use of a headset that covers both ears impairs your ability to hear other sounds. Use of such a headset while operating a motor vehicle or riding a bicycle may create a serious hazard to you and others, and may be illegal. If you must use a stereo headset while driving, place a speaker in only one ear. Leave the other ear free to hear outside noises, and use the headset only if it is legal and you can do so safely.
1
2
Use a wired headset
Your phone works with headsets that have a 3.5-mm connector (look for three coloured bands on the plug). When in doubt, ask the third-party headset manufacturer if the product is compatible with your phone. If you hear a headset buzz or experience poor microphone performance, your headset may be incompatible with your phone.
Connect the headset. While on a call, the icon changes to .
The headset button performs different actions depending on the headset model and what's happening on the phone. Press the headset button once to perform any of the following tasks supported by your particular headset:
• Answer an incoming call.
• Respond to call waiting.
• Hang up a single active call or all calls on a conference call if there is no extracted call.
• Switch between calls if there is one active call and one call on hold.
3 If you want to stop using the headset, do any of the following:
• To switch from the headset to your phone's speakerphone: Tap and tap Speaker .
• To switch from the wired headset to a previously paired Bluetooth ® hands-free device: Tap and tap the device name.
• To use your phone without the headset: Disconnect the headset.
Set up and use a Bluetooth ® hands-free device
Your phone is compatible with many headsets and car kits (sold separately) enabled with Bluetooth ® wireless technology version 2.1, with EDR and stereo (with AVRCP media controls).
After you set up a connection with a Bluetooth headset or hands-free car kit, you can communicate using that device whenever it is within range and the
Bluetooth feature on your phone is turned on. The range varies greatly, depending on environmental factors. The maximum is about 10 metres.
NOTE You can use a stereo (A2DP-enabled) Bluetooth headset or speakers to listen to music files on your phone. You cannot, however, use a mono Bluetooth headset to listen to music files.
1
Bluetooth .
2 If the Bluetooth setting at the top of the screen is off, tap Off to switch the Bluetooth feature from Off to On.
3 Tap Add device and tap the device name.
4 To use a Bluetooth device with your phone, follow the instructions that came with the Bluetooth device.
5 To switch to another Bluetooth device while on a call: Tap and tap the new device name. You can also tap Handset or Speaker to use your phone without the headset.
Chapter 4 : Phone 59
NOTE If you make a Bluetooth connection with a car kit, you might get a notification on your phone asking if you want to upload contacts to the car kit. Tap
Allow to upload contacts. If you later want to delete the contacts from the car kit, check the car kit documentation for instructions.
For more information on using the Bluetooth feature on your phone, see
Bluetooth ® wireless technology .
Customise phone settings
Use Phone Preferences to customise phone settings.
Turn contact match display on/off
By default, when you have the dial pad displayed but you're using the keyboard to enter a phone number, both numbers and letters appear and your phone performs a search of matching names in Contacts. If you turn off this preference, typing on the keyboard with the dial pad displayed enters numbers only, and no search is done in Contacts.
60 Chapter 4 : Phone
1
2
Phone
Open the
.
Preferences
3 In Show Contact Matches , tap On or Off .
.
TIP If you turn off the Show Contact Matches preference, you can still perform a contact search in the Phone application. After opening Phone, tap the contact list icon to the right of "Enter name or number". Type the contact name or initials and tap the number when it appears.
Turn call forwarding on/off
You can forward calls to another phone number. Check with your wireless service provider about availability and pricing of forwarded calls; additional charges may apply.
1
Phone .
2 Open the
Preferences .
3 In Call Forwarding , tap On or Off .
4 If you turn call forwarding on, tap Enter Number and enter the call forward number. Tap to change an existing number.
Turn my caller ID on/off
The caller ID feature controls whether your phone number appears on another person's phone when you call. Check with your wireless service provider about availability and pricing of the caller ID feature.
DID YOU KNOW ?
The caller ID feature does not affect whether your phone displays the caller ID for an incoming call. Your phone always shows incoming caller ID unless the number is hidden or private.
1
2
Phone
.
and tap Preferences
3 In Show My Caller ID , tap On or Off .
.
Turn call waiting on/off
You can choose to be notified when you receive a call while you are on a
pricing of the call waiting feature.
1
2
Phone
.
and tap
3 In Call Waiting , tap On or Off .
Preferences .
Change your voicemail number
If your wireless service provider changes the phone number for your voicemail system, you need to change the number on your phone. This is the number your phone dials if you use any of the shortcuts to access
voicemail (see Listen to voicemail messages ).
1
2
Phone
.
and tap Preferences .
3 By default, under Voicemail Number , your current voicemail number is highlighted. To change it, simply type the new number. If the current number is not highlighted, tap the number to highlight it and then type the new number.
Use dialling shortcuts
Dialling shortcuts add a prefix at the beginning of a number, so you can dial an extension instead of the whole number.
1
Phone .
2 Open the
Preferences .
3 Under Dialling Shortcuts , tap Add new number .
4 Set the following:
When I Dial: Tap this field and select the number of digits you need to enter to have your phone add a dialling shortcut.
Use This Dialling Prefix: Enter the prefix to be added at the beginning of the dialled number. The combination of prefix and digits you enter must add up to a complete phone number.
5 Tap Done .
Example: Some company phone systems require a standard-length number, for example, 5555-1234. When dialling from a phone that's part of the system, you need to dial only the last five digits (51234). To create a five-digit dialing shortcut on your phone, you select "5 digit numbers" for When I
Dial and enter "555" in Use This Dialling Prefix . When you dial your coworker's five-digit extension (51234), your phone automatically dials the whole number: 5555-1234.
Lock or unlock the SIM card
You can lock your SIM card to prevent unauthorised use of your mobile account. When your SIM card is locked, you must enter your PIN to turn on your phone to make or receive calls, except for emergency numbers. The
SIM card remains locked even if you move the card to another phone.
To unlock your SIM card, turn on the phone and enter your PIN.
Chapter 4 : Phone 61
1
2
BEFORE YOU BEGIN
• Get your default PIN from your wireless service provider.
• Make sure your phone is on and that you're inside a coverage area (see
).
Phone
.
and tap Preferences .
3 Do one of the following:
• To lock the SIM card: Tap Lock SIM Card . Enter the PIN provided by your wireless service provider to lock the SIM and tap Done . The
SIM card locks anytime you turn off your phone. To turn the phone back on, you must enter the PIN.
• To change the PIN: Tap Change SIM Card PIN and enter the old
PIN. Enter the new PIN twice and tap Done .
• To turn off SIM lock: Tap Unlock SIM Card . Enter the PIN and tap
Done .
Use restricted dialling
When restricted dialling is turned on, you can make calls to or answer calls from only those numbers that are on your list of restricted numbers.
To add to or change the list, you need to enter a PIN2. If you enter an incorrect PIN2 more times than allowed by your wireless service provider, the SIM card locks. After the SIM card locks, you need to enter a PUK2 to unlock the SIM card. Contact your wireless service provider to learn more about restricted dialling.
1
2
BEFORE YOU BEGIN Get your PIN2 from your wireless service provider.
If you have entered your PIN2 incorrectly and your SIM card is locked, obtain your PUK2 from your wireless service provider.
Phone
.
and tap Preferences .
62 Chapter 4 : Phone
3 To turn restricted dialling on or off: In Restricted Dialling , tap On or
Off .
4 If you turn restricted dialling on, enter the PIN2 and tap Next .
5 To edit the restricted number dialling list: In Restricted Dialling , tap
View Restricted Dialling List and do one of the following:
• To add an entry: Tap Add an entry and enter the PIN2. Enter the name and phone number and tap Done .
• To edit an entry: Tap the entry and enter the PIN2. Edit the information and tap Done .
• To delete an entry: Swipe the entry off the side of the screen and enter the PIN2. Tap Delete to confirm.
Set roaming and data usage preferences
Use roaming and data usage preferences to set options for using your phone in your home network and while roaming. For example, you can set options to prevent placing a call or making a data connection while roaming, so that you avoid extra charges.
1
.
2 Open the
Preferences .
3 Under Network , set any of the following:
Network Auto-Select: Set whether your phone automatically selects a network. If you turn auto-select off, tap the network to use.
Network Type: Set whether your phone automatically connects to any available a network type, or whether to connect to 3G networks only or 2G networks only.
Data Roaming: Set whether to allow web browsing, email, multimedia messaging and instant messaging when you are roaming.
Data Usage: Set whether to turn data services—web browsing, email, multimedia messaging and instant messaging—on or off.
Manually select network settings
If your phone cannot read the network settings from your SIM card during setup, you can manually enter the settings.
1
2
BEFORE YOU BEGIN Obtain the following from your wireless service provider:
• The Internet access point name (APN)
• Your username and password for accessing the Internet APN
• The multimedia messaging APN name (MMS APN)
• Your username and password for accessing the multimedia messaging
APN
• The multimedia messaging service centre name (MMSC)
• The multimedia messaging proxy server name (MMS proxy)
• The maximum multimedia messaging size
Phone
.
and tap Preferences .
3 Under Network , in Manual , tap Off to switch manual network settings from Off to On.
4 Tap Edit Network Settings .
5 Tap Internet APN and enter the settings you obtained from your wireless service provider.
6 Tap MMS APN and enter the settings you obtained from your wireless service provider.
7 Tap Change Settings .
Enable TTY/TDD
A TTY (also known as TDD or text telephone) is a telecommunications device that allows people who are deaf or hard of hearing, or who have speech or language disabilities, to communicate by telephone. Your phone is compatible with select TTY devices.
Not all wireless service providers support the TTY feature on your phone.
Check with your wireless service provider for information.
You can connect a TTY/TDD machine to your phone using the headset jack. Check with the manufacturer of your TTY device for connectivity information. Make sure that the TTY device supports digital wireless transmission.
NOTE When TTY is enabled, you cannot use the headset jack for anything else, and all audio modes are disabled on your phone, including holding the phone up to your ear and listening.
1 Connect a TTY/TDD device to your phone using the headset jack.
2
Phone .
3 Open the
Preferences .
4 In TTY/TDD , tap Off to switch TTY/TDD from Off to On.
Enable HAC
To use your phone with a hearing aid, turn on the HAC feature. This feature ensures that your phone can make the necessary connection with a hearing aid.
1
Phone .
2 Open the
Preferences .
3 In HAC , tap Off to switch HAC from Off to On.
Chapter 4 : Phone 63
64 Chapter 4 : Phone
Email, text, multimedia and instant messaging
Enjoy the ease and speed of keeping in touch with friends, family and colleagues by email anywhere you can access your wireless service provider's data network. You can send and receive attachments as well.
And keep the Messaging app in mind for times when you need to send a short text, multimedia or instant message to a mobile phone number—especially handy when you're in a meeting that's running late.
In this chapter
Chapter 5 : Email, text, multimedia and instant messaging 65
How do I send and receive email on my phone?
Use the Email application on your phone to access the many email accounts you have: company (like Exchange), ISP (like EarthLink or Comcast) and web-based (like Google Mail).
The Palm ® Synergy™ feature makes it easy to synchronise all data from an online account. When you set up synchronisation in one app, synchronisation of the other apps is automatically set up for you. For example, if you set up your Google contacts account in Contacts before you set up Google Mail, when you first open Email, you find that your Google
Mail messages are already downloaded. And when you first open Calendar, you find that your Google calendar events are already in your phone's
Calendar app.
For email accounts that do not make use of the Synergy feature, you need to enter the settings for that account—such as username and password— directly in the Email application (see
).
You can also use your phone's web browser to view your web-based email—just go to the email provider's website.
Merged inboxes in Email
You can set up multiple email accounts on your phone. When you open
Email, you see all your accounts in a single view: Account List view. From there, you can open the inbox of an individual account—or, thanks to the
Palm ® Synergy™ feature, you can see all messages from all your inboxes displayed in a single merged view called All inboxes.
1 The number to the right of All inboxes indicates the total number of unread email messages in all your email accounts.
2 The number to the right of an individual folder name indicates the number of unread messages in that folder.
If you reply to a message when you're working in All inboxes, the message is sent from the same account in which it was received.
If you create a new message when you're working in All inboxes, the message goes out using the account you set as the default account (see
Set up email
Follow this procedure if you have a common email provider, for example,
AOL, EarthLink or Yahoo! If you are setting up the Email application to work with your corporate email account that uses Microsoft Exchange, see
Set up email: Microsoft Exchange .
If the email account you set up takes advantage of the Synergy feature, then setting up email also synchronises the provider's calendar and contacts.
66 Chapter 5 : Email, text, multimedia and instant messaging
1
2
Email .
The first time you open Email, do one of the following:
• If this is the first email account you set up, the email address you used for your Palm profile is entered by default. Use that address, or enter an address for one of your other email accounts. Enter your password for the account, tap Sign In and tap Done .
• If you have already set up an account that takes advantage of the
Synergy feature and want to set up another one, tap Add An
Account and enter the email address and password. Tap Sign In .
3
Any other time you open Email, open the application menu
, tap
Preferences & Accounts and tap Add An Account . Enter the email address and password and tap Sign In .
NOTE If automatic setup fails for your email account, an error message appears.
Tap OK , tap Manual Setup , gather the settings info you need and enter the
account settings (see Set up email when automatic setup fails ).
Set up email: Microsoft Exchange
Follow this procedure to set up email for an Exchange account.
BEFORE YOU BEGIN Get this info from your email provider or system administrator:
• Mail server name or IP address for receiving mail
• Server domain name
• Your username and password
NOTE If your corporate Exchange system uses policies such as remote wipe and password enforcement (including minimum password length, allowed number of failed password attempts and other parameters), those policies are supported in your Exchange account on your phone. Check with your system administrator for details.
1
Email .
2 The first time you open Email, do one of the following:
• If this is the first email account you set up, the email address you used for your Palm profile is entered by default. Use that address, or enter an address for one of your other email accounts. Enter your password for the account.
• If you have already set up an account that takes advantage of the
Synergy feature and want to set up another one, tap Add An
Account . Enter your email address and password.
Chapter 5 : Email, text, multimedia and instant messaging 67
3
Any other time you open Email, open the application menu
, tap
Preferences & Accounts and tap Add An Account . Enter your email address and password.
4
and tap Manual Setup .
5 Tap the Mail Type field and tap Exchange (EAS) .
6 Enter info for the incoming and outgoing mail server as needed, based on the server information you got from your email provider or system administrator (see BEFORE YOU BEGIN at the beginning of this procedure). You can enter either the server name or IP address in the
Incoming Mail Server field.
7 Tap Sign In .
Set up email when automatic setup fails
Follow these steps if automatic setup (see
) does not work for your email account.
BEFORE YOU BEGIN Get this info from your email provider or system administrator:
• Account type (POP or IMAP)
• Incoming and outgoing mail server names
• Incoming mail server username and password
• Incoming and outgoing server port numbers
• Any SSL requirements for incoming and/or outgoing mail
• Any authentication (ESMTP) requirements for outgoing mail
• Root folder (IMAP accounts only)
1
2
If you have already started account setup and the "Unable To Sign In" message appears, tap OK , tap Manual Setup and skip to step 7.
Otherwise, start at step 2.
Email .
68 Chapter 5 : Email, text, multimedia and instant messaging
3 The first time you open Email, do one of the following:
• If this is the first email account you are setting up, the email address you used for your Palm profile is entered by default. Use that address, or enter an address for one of your other email accounts.
Enter your password for the account.
• If you have already set up an account that takes advantage of the
Synergy feature and want to set up another one, tap Add An
Account . Enter your email address and password.
4 Any other time you open Email, open the
Preferences & Accounts and tap Add An Account . Enter your email address and password.
5 Open the
Manual Setup .
6 Tap the Mail Type field and tap your account type.
7 Enter info for the incoming and outgoing mail server as needed, based on the server information you got from your system administrator (see
BEFORE YOU BEGIN at the beginning of this procedure).
8 Tap Sign In .
Enter advanced account settings
These settings apply only to the account you select in step 3.
1
2
Email .
and tap Preferences & Accounts .
3 Tap the account name.
4 Set any of the following:
Account Name : Enter the name that appears in the account list.
Full Name: Enter the name you want to appear in the From field for messages you send.
Show Icon : Set whether a notification icon appears onscreen when a new message arrives.
Alert : When Show Icon is on, set whether a sound plays when a new message arrives (see
Turn new email notifications on/off
).
Signature: Tap to create a signature that's added to outgoing messages (see
Add a signature to outgoing messages
).
Reply-to Address: Enter the address you want recipients to see and reply to on your outgoing messages, if this is different from the email address you send the message from.
Sync deleted emails (POP accounts only): Set whether messages should be deleted on the server when you delete them from your phone.
Show Email: Set how many days' worth of messages to retrieve from the server.
Get Email: Set how frequently to synchronise email for this account.
Default Folders (IMAP accounts only): Specify the folder where messages you send, save as drafts or delete are stored.
Remove Account
: See Delete an email account .
Change Login Settings
: See Change account login settings
.
Turn new email notifications on/off
The settings you select here apply to individual email accounts. You can apply different settings to each email account.
1
Email .
2 Open the
Preferences & Accounts .
3 Tap an account in Accounts .
4 In Show Icon , tap On or Off .
5 Tap Alert and tap any of the following:
Vibrate: The phone vibrates with no other sound.
System Sound: The system sound plays. If the ringer is off, the phone vibrates.
Chapter 5 : Email, text, multimedia and instant messaging 69
Ringtone: Tap Ringtone and tap a ringtone. Tap to the right of a ringtone title to preview it. A ringtone that you choose plays.
Mute: No sound plays and the phone does not vibrate.
Change account login settings
When you change your password for an online email account, remember to make the change in the account settings on your phone.
1
2
Email .
and tap Preferences & Accounts .
3 Tap the account name.
4 Tap Change Login Settings and tap the relevant fields to change the account information.
Delete an email account
When you delete an email account from your phone, it removes the account information from your phone only. It does not affect your account with the email provider.
1
2
Email .
and tap Preferences & Accounts .
3 Tap the account name.
4 Tap Remove Account, and then tap Remove Email Account .
Create and send an email message
1
Email .
2 If this is the first time you have opened the Email application and you have set up at least one email account already, tap Done . If you have not set up an email account, see
3 Tap .
4 (Optional) Tap From to change the email account you are using to send the message. This option appears only if you have more than one email account set up on your phone.
5 In the To field, do one of the following to address the message:
• Enter a contact name, initials or email address. Tap the email address when it appears.
• Tap to open the full contact list. Tap the contact you want, or enter a name or address to narrow the list.
• Enter the full email address for a recipient who is not a contact.
70 Chapter 5 : Email, text, multimedia and instant messaging
TIP To address an email directly from Launcher or Card view, type the email address. If the email address is already associated with a contact, the contact is displayed. Tap the email address. If the email address is not already in Contacts, tap the email address. A new email is opened, with the address in the To field.
6 (Optional) Tap To to open the Cc and Bcc fields, and enter an address.
7 (Optional) Repeat steps 5 and 6 to enter additional addresses.
8 Enter the subject, press Enter , and enter the body text.
9 (Optional) To format body text, do one of the following:
• To enter bold, italic or underlined text: Open the
and tap Edit > [the option you want] . Enter the text. To turn off the formatting, open the
Edit > [the option you want to turn off] .
•
To enter coloured text: Open the application menu
and tap Edit > scroll down > Text Colour . Tap the colour and enter the text.
• To format text you have already entered: Select the text (see
), open the application menu and tap
Edit > [the option you want] . To turn off a formatting option, open the
Edit > [the option you want to turn off] .
For text colour, tap the black square.
10 (Optional) To set the priority for the message: Open the
Set As Normal Priority or Set As High Priority .
11 Tap .
Add attachments to a message
1
2
While composing a message, tap .
To get the file you want to attach, do the following:
• Tap an icon at the bottom of the screen to search for pictures, videos, music files or documents.
• Begin typing the file name.
• To take a new picture to send as an attachment: Tap the photo icon at the bottom of the screen and tap New Photo .
3 Tap the file name.
4 Repeat steps 1–3 to attach other files.
Save a message as a draft
While composing a message, open the application menu
and tap Save As
Draft .
Receive and read email messages
The Email application synchronises messages anytime you open a mail folder. It also synchronises messages on an automatic schedule—the default interval is every 20 minutes (see
Enter advanced account settings for
information on changing the interval).
Follow these steps to manually retrieve messages.
1
Email .
2 If the folders for the account you want are hidden, tap to display the folders.
3 Tap the folder you want to check messages for. If synchronisation doesn't start, tap .
How can you tell if sync is happening? Look for the animated circular movement around the number of messages in the top right-hand corner of the screen.
Chapter 5 : Email, text, multimedia and instant messaging 71
4 Tap a message to open it.
• To open multiple attachments: Tap the list of attachment names to view the attachments, and tap an attachment name to open the file.
5 (Optional) Do any of the following:
• To call a number: Tap the number and tap to call it.
• To send a text message: Tap and hold the number and tap Text .
• To send an email: Tap and hold the email address and tap Send
Email .
• To go to a web address: Tap it.
6 Tap or in the subject line to view the previous or next message.
7 To view messages for another account, make the back gesture (see
up one level in an app (back gesture)
) to return to the account list, and tap the account name.
Open email attachments
You can receive any kind of file sent to you by email, but you can open an attachment only if your phone has an application that can open the file type.
• To open a single attachment: Tap the attachment name to download the attachment. If the attachment is a supported file type (MP3, PDF, DOC,
XLS, PPT, GIF or JPG), it opens automatically.
72 Chapter 5 : Email, text, multimedia and instant messaging
Save attachments
When you open attachments of certain file types, you can save them to your phone so you can view them later in one of your phone's applications.
1 Open the attachment (see
).
2 Do one of the following:
• For pictures in JPG, GIF, BMP or PNG format, tap Copy To Photos .
• For other file types, open the
Save As . If the Save As menu item is not available, you cannot save the attachment.
To open a saved attachment on your phone, open the application that can display the attachment. The attachment appears in the list of available files.
Tap the file to open it.
Save or share an inline image
1
2
If a message contains an inline image—an image inserted directly into the body text—you can share the image with someone else via email. If you choose this option, a new blank email message opens with the image file as an attachment.
If the image is in JPG, GIF, BMP or PNG format, you can also save it to and view it in the Photos app.
With the message open, press and hold Option and tap the image.
Tap Copy to Photos (if available) or Share .
Add a contact from an email message
You can add a contact name or email address to your Contacts list directly from the To or Cc field, or from the body, of an incoming email message.
You can either create a new contact or add the information to an existing contact.
To add a contact from the To or Cc field:
1
2
In a message you have received, tap the name or email address.
Tap Add To Contacts .
3 Tap one of the following:
Add New Contact: Create a new contact for the name or address.
Add To Existing: Tap the contact you want to add the name or address to.
To add a phone number or email address to contacts from the body of a message:
1 In a message you received, tap and hold the number or email address.
2 Tap Add To Contacts .
3 Tap one of the following:
Save As New: Create a new contact for the phone number or email address.
Add To Existing: Tap the contact you want to add the phone number or email address to.
This option is not available when the phone number or email address is already in contacts.
View a contact from an email message
• In a message you received from someone listed in the Contacts app, tap the name to open the contact entry.
Search for an email message
You can search for messages in any email folder. Incoming messages must be fully downloaded to your phone to show up in search results.
• In the folder containing the message, type a few characters of a name or email address in the From, To or Cc line, or a few characters of the subject. Matching results appear as you type. Keep entering characters to narrow the list.
Reply to a message
1 Open a message.
2 Tap one of the following:
: Reply to just the sender.
: Reply to the sender and all other addressees.
Chapter 5 : Email, text, multimedia and instant messaging 73
3 Enter the reply message text and tap .
Forward a message
1
2
Open a message and tap .
Address the forwarded message (see
Create and send an email message
).
3 Enter the forwarded message text and tap .
Copy messages
1
2
Open a message.
Do one of the following:
• To copy the entire contents of the message, including the sender,
date, recipient, subject and body text: Open the application menu
, tap Edit and tap Copy All .
•
To copy the body text only: Open the application menu , tap
Edit and tap Select All
. Then open the application menu , tap
Edit and tap
Copy .
Move a message to another folder
1
2
Open a message.
3 Tap the folder you want.
and tap Move To Folder.
Mark a message as read or unread
1 Open a message.
2 Open the
Mark As Read/Unread .
Flag or unflag a message
When you flag a message, a is placed beside the message in your Inbox.
You might flag a message to highlight it as something that you need to return to.
1 Open a message.
2 Open the
Set Flag or Remove Flag .
Show or hide message header details
1 Open a message.
2 Tap a recipient name to show details. Tap again to hide details.
Delete a message
Deleting a message moves it to your deleted items folder, so it's still on your phone. Depending on your email account, this folder is called Deleted Items,
Deleted, Trash or something else.
If you accidentally delete a message, you can move it back to the original
folder (see Move a message to another folder
). To remove a message from your phone permanently, delete it from the deleted items folder.
TIP If you change the folder where you store deleted messages for an IMAP account (see
Enter advanced account settings
), deleting messages from this folder removes them from your phone.
74 Chapter 5 : Email, text, multimedia and instant messaging
Do one of the following:
• In the message list: Throw the message off the side of the screen.
• In an open message: Tap .
Add a signature to outgoing messages
A signature includes information you want to add to the closing of all your outgoing messages—for example, your name, address and phone numbers; your website; or a personal motto. You can use a different signature for each email account.
1
2
Email .
and tap Preferences & Accounts .
3 Tap the account you want.
4 Tap the Signature field and enter the signature text. To format the text with bold, italics or colour, select the text (see
open the
, and tap Edit > [the option you want] .
View mail folders
1
Email .
2 Do any of the following:
• View all folders for an account: Tap .
• Open a folder: Tap the folder name.
• View folder information such as last sync and number of messages:
Open the folder, and then tap the folder header.
Sort email in a folder
1
Email .
2 If the folder you want is not displayed, tap to display the folders for one of your accounts.
3 Tap a folder, open the
Sort .
4 Tap any of the following:
By Date: Sort the folder contents by date, from most recent to oldest.
Tap By Date again to sort in reverse order.
Chapter 5 : Email, text, multimedia and instant messaging 75
By Sender: Sort by sender first name, from A to Z. Tap By Sender again to sort in reverse order. In outgoing message folders, such as
Sent and Outbox, By Sender sorts emails by recipient first names.
By Subject: Sort by subject, from A to Z. Tap By Subject again to sort in reverse order.
Add an email folder as a favourite
Favourites appear at the top of Account List view.
1
2
Email .
If the folder you want is not displayed, tap to the right of the email account name to display the folder.
3 Tap to the right of the folder name.
To remove a folder as a favourite, repeats steps 1 and 2 and tap to the right of the folder name.
Set email preferences
1
2
Email .
and tap Preferences & Accounts .
3 Set any of the following:
Smart Folders: Set whether to include All Inboxes and/or All Flagged messages as favourites at the top of Account List view.
Accounts: Tap an account name to enter advanced settings (see
Enter advanced account settings
).
Default Account: Tap the account shown and then tap the account you want to set as the new default. The default account is used to send a message when you create a new message in Account List view or in a merged folder such as All Inboxes or All Flagged. If you have only one email account on your phone, the Default Account preference is not displayed.
Add An Account:
.
Reorder accounts
You can change the order of the accounts in Account List view.
1
Email .
2 Open the
Preferences & Accounts .
76 Chapter 5 : Email, text, multimedia and instant messaging
3 Tap and hold the account name, wait for the visual cue and then drag the account up or down.
Reply to meeting invitations
You receive meeting invitations on your phone in the same way that you receive email messages. However, you cannot create meeting invitations on your phone.
Tap to accept, tentatively accept or decline an invitation.
Here are the key features of meeting invitations:
• Meeting invitations appear on your phone in the Email application, not in the Calendar application.
• From within the Email application, you can accept, decline or tentatively accept a meeting invitation.
• If you accept or tentatively accept an invitation, it appears as an event in
Calendar.
• You can reply to and forward meeting invitations in the same way as email messages.
TIP If you receive an updated meeting invitation, you can again choose to accept, decline or tentatively accept. If you receive a meeting cancellation, open the message and tap Remove From Calendar to delete the meeting from your calendar.
Send email messages from within another application
Use the share menu item in any application that supports this feature to send an item as an attachment to an email message. This feature is available in the Contacts, Photos, Doc View, PDF View and Memos applications, among others. Depending on the app, the menu item might be called Share ,
Send or Email . For details, see the section in this guide on the specific application.
Messaging
What kinds of messages can I send and receive?
You can use the Messaging application to send and receive the following types of messages:
• Text and multimedia messages (see
Create and send a text or multimedia message )
• Instant messages for an IM account you already have set up online (see
Set up an instant messaging (IM) account
)
The Synergy feature enables the Messaging app to gather all your text, multimedia and instant messages to and from the same contact into a single conversation (sometimes called a thread). So you can see your entire message history with someone regardless of the different methods you
happened to use to communicate with that person (see Work with conversations
). You can even switch from account to account without losing
the thread of your conversation (see Switch between messaging accounts in a conversation
)—just pick the messaging account that's most likely to keep you in unbroken contact with the person you're talking to.
1
Work with conversations
When you exchange more than one message with a person, the messages are grouped into a conversation. A single conversation can contain text, multimedia and IM messages. When you start or continue a conversation, the top part of the conversation screen displays all messages you've exchanged with this person, and the bottom part provides the area where you type your next message.
You can carry on conversations with multiple people at the same time.
Messaging .
Chapter 5 : Email, text, multimedia and instant messaging 77
2 Do one of the following:
•
Start a new conversation: Create a message (see Create and send a text or multimedia message or
), or tap a message and reply to it.
• Continue an existing conversation: Tap the conversation.
3 Enter your message.
4 Tap .
TIP You can copy the contents of a conversation as plain text, which you can
paste in a memo, email message and so on (see Copy messages ).
Switch between messaging accounts in a conversation
In a single conversation, you can switch between text/multimedia messaging and an IM account. So if you are having an IM chat with someone and he or she goes offline, you can send the person a text message to wrap up the conversation. You can also switch between different phone numbers for sending a text message to a person.
TIP To be able to switch between text messaging and IM messaging with someone, that person's mobile phone number and IM address must be in the same single contact or a linked contact. If the address and number are in different unlinked contacts, link them (see
).
1 In Messaging, start a new conversation or open one that's listed in
Conversations view.
2 Tap Text or an IM account name in the top right-hand corner of the screen. If available, the other ways to communicate with this contact appear in a list. Tap the account or phone number you want to use.
Dial a number from a conversation
1
Messaging .
2 Tap a conversation.
3 Do one of the following:
• Tap the contact name or phone number at the top of the screen and tap the number you want to call.
• Tap TEXT or the IM account name in the top right-hand corner and tap beside the number you want to call.
Switch between Conversations view and Buddies view
Conversations view lists all of your Messaging conversations. Buddies view lists all of your IM friends.
1
Messaging .
78 Chapter 5 : Email, text, multimedia and instant messaging
2 For Conversations view, tap Conversations . For Buddies view, tap
Buddies .
3 In Buddies view, tap to expand a friend list. Tap a buddy’s name to contact that person.
TIP You can set a preference to show all your buddies, whether they are online or offline, or to hide offline friends. In Buddies view, open the
tap Show/Hide Offline Buddies .
Create and send a text or multimedia message
Each text message can have up to 160 characters. You can send a message of more than 160 characters, but the message may be split into several messages. If you send a text message to an email address, the email address is deducted from the 160-character count.
Multimedia messages consist of both text and pictures. You can include pictures in JPG format.
DID YOU KNOW ?
You can send and receive text messages even while you are on a phone call. This is easiest when using a hands-free headset or the speaker.
BEFORE YOU BEGIN Make sure that your phone is on and that you're
inside a coverage area (see Turn wireless services on ).
1
Messaging .
2 The first time you open Messaging, tap Done to send a text or multimedia message. Thereafter, skip to step 3.
3 Tap . The cursor is in the To field. Do one of the following to address the message:
• Enter a contact's first or last name or initials, screen name, phone number or email address. Tap the phone number you want to use to send the message when it appears.
• Tap to open your full contact list. Tap the contact you want or enter a name or address to narrow the list.
• Enter a phone number for a recipient who is not a contact.
• Do you need to enter a short code that contains letters—for example, to text a vote to a TV poll or to make a donation to a charity? Use the keyboard to enter it; just press the letter keys and tap the code that appears under Short Code . This is not the same as dialling a number that contains letters—for example, (555) 256
PALM. To dial a number like this, you must use the onscreen dial pad and tap the numbers that correspond to the letters P, A, L, M— which would be 7256.
• Enter a contact's first or last name or initials, screen name, phone number or email address. Tap the IM or email address you want to use to send the message when it appears.
4 Tap the To field and repeat step 3 to enter additional recipients.
5 To attach a picture in JPG format to a multimedia message, do one of the following:
• If you have not yet entered the message text, tap . Tap the album containing the picture you want. Tap the picture, or tap New Photo and take the picture. Tap Attach Photo .
• If you have already entered the message text, open the
Add Picture . Tap the album containing the picture
Chapter 5 : Email, text, multimedia and instant messaging 79
you want and tap the picture, or tap New Photo and take the picture. Tap Attach Photo .
6 To attach a video to a multimedia message, do one of the following:
7
• Before entering the message text: Tap and tap . Tap the album containing the video and tap the video, or tap New Video . If you tap
New Video, tap to start recording, tap to stop and then tap the new video.
•
After entering the message text: Open the application menu
, tap
Add Picture and tap . Tap the album containing the video and tap the video, or tap New Video . If you tap New Video, tap to start recording, tap to stop and then tap the new video.
Enter the message text and tap .
TIP
You can include emoticons in your message (see Use emoticons in a message
).
TIP You can also send a contact entry as part of a multimedia message. Do this in
the Contacts app (see Send Contacts
).
Use emoticons in a message
To include an emoticon in a text, multimedia or IM message, type in a keyboard character combination for that emoticon. Most emoticons can be created by more than one combination. After you send the message, the emoticon image appears in the conversation on your phone and on the recipient's phone, as long as the receiving IM application supports the image.
This table shows the emoticons that are supported on your phone.
NOTE Emoticon combinations that use words, such as :cool or :cry, are not supported in most chat applications. Emoticons created using these combinations may not appear correctly on the recipient's phone.
Table 1. Supported emoticons
To display this emoticon...
Enter any of these keyboard character combinations...
>:o >:-o >:O >:-O >:( >:-( :angry :mad o_O :confused
8) 8-) B) B-) :cool
:’( =’( :cry
:[ :-[ =[ =-[ :redface
:S :-S :s :-s %-( %( X-( X( :eww :gross
:! :-! :eek
:( :-( =( =-( :sad
:O :-O :o :-o =O =-O =o =-o :surprised : shock :omg
^^ ^_^ ^-^ :grin :biggrin
80 Chapter 5 : Email, text, multimedia and instant messaging
Table 1. Supported emoticons
To display this emoticon...
Enter any of these keyboard character combinations...
<3 :heart
O:) O:-) o:) o:-) :innocent :angel
:-* :* =* =-* :kiss
:-D :D =D =-D :laugh :lol
>:-) >:) >:-> >:> :evil :twisted
:| :-| :neutral :meh
:-& :& =& =-& :-@ :@ =@ =-@ :sick
:) :-) =) =-) :smile
:/ :-/ :\ :-\ =/ =-/ =\ =-\ :doh
;) ;-) :wink
:P :-P :p :-p :b :-b =p =P =b =-b =-p
=-P :yuck :razz
Receive and view text and multimedia messages
1
2
You can view pictures, videos and animated GIFs and listen to music files included in a multimedia message. You can save pictures in JPG format to your phone for viewing in the Photos application. Animated GIF files appear as JPG files in the Messaging app.
Messaging .
Tap a conversation to view messages.
3 To view an attached file in a multimedia message: Tap a music, video or vCard file name. (Attached pictures are displayed within the message.) Tap Copy Photo to save an attached JPG picture.
4 (Optional) Do any of the following:
• To call a number: Tap the number and tap .
• To send a text message: Tap and hold the number and tap Text .
• To send an email: Tap and hold the email address and tap Send
Email .
• To go to a web address: Tap it.
Add a contact from a text or multimedia message
To add a message sender as a contact:
1 In Conversations view, tap a conversation with someone who is not a contact.
2 Tap the header at the top of the screen.
3 Tap Add To Contacts .
4 Tap one of the following:
Add New Contact: Create a new contact for the name or address.
Add To Existing: Tap the contact you want to add the name or address to.
To add a number or email address to Contacts from the body of a message:
1 Tap and hold the number or email address.
2 Tap Add To Contacts .
3 Tap one of the following:
Save As New: Create a new contact for the number or address.
Chapter 5 : Email, text, multimedia and instant messaging 81
Add To Existing: Tap the contact you want to add the number or address to.
This option is not available when the phone number or email address is already in Contacts.
Forward a message
1
2
In a conversation, tap a message,
Do one of the following:
• To forward the message through Messaging: Tap Forward and enter the recipient's number or address in the To field.
• To forward the message in an email: Tap Forward Via Email and enter the recipient's name or email address in the To field.
3 (Optional) Tap the message text and edit the text.
4 Tap .
Copy messages
You can copy an individual message as plain text. You can also copy the contents of an entire conversation.
1
2
Messaging .
Tap a conversation.
3 Do one of the following:
• To copy the entire conversation: Open the
Edit and tap Copy All .
• To copy a single message: Tap the message and tap Copy Text .
View a contact's information from a message
• In a conversation, tap the header of a message received from a contact to open the contact entry.
Dial a number from a message
• Tap a phone number.
Delete a message
1 In a conversation, throw the message off the side of the screen.
2 Tap Delete to confirm.
Delete a conversation
1 In Conversations view, throw the conversation off the side of the screen.
2 Tap Delete to confirm.
1
Set up an instant messaging (IM) account
To use an IM account, such as a Google Talk IM account, on your phone, you must already have the account online. If you have an IM account with a provider that takes advantage of the Synergy feature, that IM account is automatically added to your phone when you enter your username and password for that provider in Email, Calendar or Contacts.
Messaging .
82 Chapter 5 : Email, text, multimedia and instant messaging
2 Do one of the following:
• The first time you open Messaging: Tap Add An Account .
• Any other time: Open the
and tap Preferences &
Accounts . Tap Add IM Account .
3 Tap the account type and enter your username and password.
2 Tap Buddies .
4 Tap Sign In .
1
Sign in to an IM account
Messaging .
3 Tap to the left of the text Offline and tap Available .
Sign out of an IM account
1
Messaging .
2 Tap Buddies .
3 Tap the status icon to the left of your online status ( Available or Busy ) and tap Sign off .
Send and receive IM messages
BEFORE YOU BEGIN Make sure that your phone is on and that you're
inside a coverage area (see Turn wireless services on ).
1
Messaging .
Chapter 5 : Email, text, multimedia and instant messaging 83
2 Do one of the following to start or continue a conversation:
• In Buddies view, tap a buddy’s name and enter a new message. If there's more than one account for that buddy, the most recently used IM account is opened.
• In Conversations view, tap an existing conversation and enter a new message.
• In Conversations or Buddies view, if you tap , you start a new text message. To switch to IM, tap the icon in the top right-hand corner of the screen, enter an IM address from your Contacts and then tap the address.
3 Enter the message text and tap .
TIP
You can include emoticons in your message (see Use emoticons in a message
).
4 When the message recipient replies, the reply appears below your message in the conversation. Repeat step 3 to reply to that person.
5 (Optional) Do any of the following from a message you receive:
• To call a number: Tap the number and tap .
• To send a text message: Tap and hold the number and tap Text .
• To send an email: Tap and hold the email address and tap Send
Email .
• To go to a web address: Tap it.
1
2
Add a contact from an instant message
You can add a number or email address to Contacts from the body of an instant message.
Tap and hold the number or email address.
Tap Add To Contacts .
84 Chapter 5 : Email, text, multimedia and instant messaging
3 Tap one of the following:
Save As New: Create a new contact for the number or address.
Add To Existing: Tap the contact you want to add the number or address to.
This option is not available when the phone number or email address is already in Contacts.
Change your online status
1
Messaging .
2 Tap Buddies .
3 Tap the status icon to the left of your status description and tap your new status.
Change your custom message
Your custom message is seen by your IM buddies. It appears next to your
IM screen name and status. It can contain any text you want.
1
Messaging .
2 Tap Buddies .
3 Do one of the following:
• If you already have a custom message, tap the current message and enter the new message text.
• If you're creating a custom message for the first time, tap the status text ( Available or Busy ) and enter the custom message text.
Change your IM account username and password
If you change the username or password for your IM account online, you need to enter the updated information for the account on your phone.
1
2
Messaging .
and tap Preferences & Accounts .
3 Tap the account name.
4 Enter the new information and tap Sign In .
Delete an IM account
1
2
Messaging .
and tap Preferences & Accounts .
3 Tap the account name.
4 Tap Remove Account and tap Remove Account again to confirm.
Turn messaging notifications on/off
1
2
You can set your phone to show a notification and/or play a sound when a new message arrives. These settings apply to all your Messaging accounts.
Messaging
.
and tap Preferences & Accounts .
3 In Show Notifications , tap On or Off .
4 When Show Notifications is on, tap Alert and tap any of the following:
Vibrate: The phone vibrates with no other sound.
System Sound: The system sound plays. If the ringer is off, the phone vibrates.
Ringtone: Tap a ringtone. Tap to the right of a ringtone title to preview it. A ringtone that you choose plays.
Mute: No sound plays and the phone does not vibrate.
Chapter 5 : Email, text, multimedia and instant messaging 85
86 Chapter 5 : Email, text, multimedia and instant messaging
Contacts, Calendar and other personal information
Your Palm
®
Pixi™ Plus phone makes it easy to organise your personal information and keep it with you wherever you go.
All your personal information is backed up and kept private either in your Palm profile or in one of your online accounts.
In this chapter
Chapter 6 : Contacts, Calendar and other personal information 87
Contacts
How do I add names and other info into Contacts?
You have a few options for getting info into your Contacts.
Connect to an online address book: If you have an address book in an online account that works with the Palm ® Synergy™ feature (for example,
Google or Microsoft Exchange), you can set up Contacts on your phone to synchronise and display contacts that you store in the online address book.
Set up synchronisation the first time you open Contacts (see
Use Contacts for the first time
), or anytime after that (see
Customise Contacts ). After you
set up the connection to the online address book, contacts you enter online show up automatically in Contacts, and contacts you enter on your phone sync to the online account, provided the account allows writing from the phone to the online account.
The Synergy feature makes it easy to synchronise other data from an online account. When you set up synchronisation in one app, synchronisation of the other apps is automatically set up for you. For example, if you set up your Google Mail account in Email before you set up Contacts, when you first open Contacts, you find that your Google contacts are already downloaded. When you first open Calendar, you find that your Google calendar events are already in your phone's Calendar.
NOTE See
Online accounts available for Palm
access contacts.
for the current list of online accounts that you can set up on your phone and from which you can
Enter a contact directly in Contacts:
for instructions.
You can assign the contact to one of your online address books—if you do, it synchronises with the online address book. Or you can create the contact in your Palm profile account, which means it shows up on your phone only.
Palm profile contacts are included in the daily backup of your Palm profile information, so you can restore them if they are accidentally erased.
Use a third-party sync solution: If you want to use a desktop app to store your contacts, you can use a third-party solution (sold separately) to sync your contacts directly with your computer (see palm.com/sync-solutions ).
Transfer contacts using the Data Transfer Assistant: When you transfer contacts from desktop software, you select which account to assign those
).
Download vCard info to Contacts: A vCard is a file type made especially for contact info. A vCard may contain one or many contact entries. A vCard can be attached to an email or a multimedia message, and you can download the info in a vCard to your Contacts app. See
.
Linked contacts
The Synergy feature automatically links contacts from different accounts if it finds data in common among them. For example, if you have a contact in
Exchange and in Google for Emily Weeks, your phone links the contacts so that all of Emily's info shows up on a single contact screen. You need to open just one view to see all of Emily's info. The actual source data remains separate in the various accounts where you originally created the data; it's just assembled in one view on your phone for your convenience.
How can you tell if a contact is linked? Look in the top right-hand corner of the contact screen. If you see a stack of photos and a number, that means that you're looking at a linked contact, with combined info from contacts you're storing in separate accounts.
88 Chapter 6 : Contacts, Calendar and other personal information
1 Tap the stack of photos to see the contacts that are linked.
2 Emily is a contact in your Google online account and in your Palm profile account.
3 Scroll down to see Emily's combined contact info.
You can unlink linked contacts, and you can manually link contacts (see
1
Use Contacts for the first time
Contacts .
2 Do one of the following:
• To set up your first online account to sync: Tap the account type, enter the account information and tap Sign in .
• To set up a second online account to sync: Tap Add An Account , tap the account type, enter the account information and tap Sign In .
• To open Contacts without creating an online account: Tap Done .
This opens your Palm profile account and you can start creating contacts in this account.
NOTE If you add your Facebook or LinkedIn account to Contacts, your friends'
Facebook and LinkedIn email addresses show up in Contacts. You cannot change
Facebook or LinkedIn info from Contacts on your phone. You also cannot add friends to your Facebook or LinkedIn account from Contacts. To work directly with
Facebook or LinkedIn, go to facebook.com
or linkedin.com
in the Web application
(see
). To update your status and see your Facebook news feed, use the
Facebook application developed for your phone (see Facebook
).
Create a contact
If you are using Contacts for the first time, you go through a few different
after the first time you use Contacts.
1
Contacts .
2 Tap .
When you add a contact, if you don't specify the account, the new
contact is added to your default account (see Customise Contacts ).
NOTE If an account doesn't appear in the list, you can't add data to that account from your phone.
Chapter 6 : Contacts, Calendar and other personal information 89
3 (Optional) Tap the account icon to the right of Name to change the account to which the new contact will be added.
Find a contact
You can find a contact from Card view or the Launcher view. To learn how, see
. To find a contact within the Contacts app, follow these steps.
1
Contacts .
2 Begin typing any of the following:
• First, middle or last name
• First and last initial (no space between)
• Company
• Nickname
* Account icon, showing Palm profile account
4 Tap Name to enter the contact name. To add a prefix and other details to a name, open the
Name Details .
5 Tap fields to enter contact details, select a ringtone for this contact and so on. Scroll to see all fields. You can add a reminder that appears
whenever you and this person get in touch. See Assign a reminder message to a contact .
6 In some fields, such as New Phone Number , when you enter the information a label button appears on the right. Tap the button to change the label for your entry — for example, to identify a number as a mobile or work phone.
TIP When you enter a phone number that requires pauses—for example, a number for which you need to enter a password or respond to prompts—you can insert a pause or a stop in the number. To insert a two-second pause, enter a T where you want the pause to appear. To insert a stop, enter a P where you want the stop to appear. To dial the next set of numbers after the stop, tap the screen.
7 Tap Done .
90 Chapter 6 : Contacts, Calendar and other personal information
3 For more search options, tap Global Address Lookup . (This option is available if you are using Microsoft Exchange with a Global Address
List.)
4 Tap the contact.
1
View, edit, copy or delete contact information
Contacts .
2 Search for a contact (see
) and tap the contact name.
3 (Optional) To copy a contact, open the
Edit and tap Copy All .
The contents of the contact entry are copied as plain text, with carriage returns between each element.
4 To edit a contact, tap Edit.
Info that's dimmed means it originates from an account that you can't edit on your phone (like Facebook).
5 In a linked contact, tap the account icon in the top right-hand corner to edit fields specific to that account.
NOTE The fields that make up the contact header (name, photo, job title, company) are unique to each account. You must open a specific account to enter these fields.
6 Do one or both of the following:
• To add or change information: Tap a field (see
).
NOTE In a linked contact, when you enter info in a field for the first time, you can assign that info to any account by tapping the account button in the field.
• To delete a piece of contact information: Throw the item off the side of the screen and tap Delete .
7 Tap Done .
Copy a contact to the SIM card
1
Contacts .
2
Search for a contact (see Find a contact ) and tap the contact name.
3 Open the
Copy To SIM Card .
The two contacts are automatically linked.
Add a photo to a contact
The photo you add appears onscreen when this contact calls you or when you call the contact.
Chapter 6 : Contacts, Calendar and other personal information 91
1
While creating (see Create a contact
) or editing (see View, edit, copy or delete contact information
) a contact, do one of the following:
• To add or change the photo in the default account: Tap .
• In a linked contact, to add or change the photo of another account:
Tap the account icon in the top right-hand corner and tap the other account (see
2 Do one of the following:
• To take a new photo: Tap New Photo and take the picture.
• To use an existing photo: Tap the album containing the picture and tap the picture.
3 (Optional) Do either or both of the following:
• To zoom out or in on a part of the picture: Pinch in or out on the picture.
• To capture the portion of the picture you want: Tap and hold the picture and then drag the portion you want to the centre of the onscreen box. This portion becomes the contact photo.
4 Tap Attach Photo .
Add a ringtone to a contact
Select the ringtone you want to hear when a contact calls you.
1 While creating (see
Create a contact ) or editing (see
View, edit, copy or delete contact information ) a contact, tap
Set a ringtone .
2 Do one of the following:
• Tap a ringtone name.
• To use a music file as a ringtone: Tap and tap the file name.
3 (Optional) Tap to preview the ringtone.
4 Tap Done .
TIP To change the ringtone for a contact, tap the ringtone and tap Change
Ringtone . Delete Ringtone deletes the ringtone from the contact, not from the list of available ringtones.
Assign a speed dial to a contact
You can assign a speed dial to any contact phone number. You can assign up to 26 speed dials.
NOTE You cannot assign 1 (the E key) as a speed dial. The number 1 is reserved for speed dialling your voicemail system.
1
Contacts .
2
Search for a contact (see Find a contact to learn how) and tap the
contact name.
92 Chapter 6 : Contacts, Calendar and other personal information
3
and tap Set Speed Dial .
4 Tap the phone number you want to assign a speed dial to and then do one of the following:
• To assign a speed dial: Tap the key to use as a speed dial.
• To reassign a speed dial to the selected number: Tap the assigned speed dial and then tap Reassign To [Name] .
TIP To remove a speed dial from a number, open the contact, open the
Set Speed Dial . Tap the number and tap Remove
Speed Dial [key letter] .
Assign a reminder message to a contact
If you have an important message or a question for a contact, you can enter a reminder on your phone. The next time you and the contact are in touch—whether by phone call, email, or text message/IM—a notification appears showing the contact name and a message bubble. Tap the bubble to view the reminder.
1
Contacts .
2
Search for a contact (see Find a contact ) and tap the contact name.
3 Open the
Add Contact Reminder .
4 Enter the reminder and make the back gesture to save it.
TIP To remove a reminder message before it pops up as a notification, open the
and tap Add Contact Reminder . Tap the trash icon .
Link a contact
When your phone recognises matching information in two or more contacts—for example, the same name and phone number—it automatically gathers the info from the two records into a single view that displays all the contact information. You can also manually link contacts.
The info for your linked contacts appears combined only on your phone— the actual info is kept separate and distinct in the accounts it came from.
IMPORTANT To maintain the integrity of your contact data, it's important that you link only one person's contact info in different accounts. For example, if you have contact info for Emily Weeks in Google, Facebook, Microsoft Exchange and your Palm profile account, go ahead and link all four contacts into a linked contact.
But don't link Emily's contact info with her sister Allison's.
1
Contacts .
2
Search for a contact (see Find a contact ) and tap the contact name.
Chapter 6 : Contacts, Calendar and other personal information 93
3 In the open entry, tap the contact name in the header, and tap Link more profiles .
4
Search for the contact (see Find a contact
) and tap it to link the two contacts.
5 After you create the link, make sure the linked contact appears in your
Contacts list under the name you're most likely to search for and recognise (and not, say, under a person's IM screen name, which can be unrelated to their real name). To do this, tap the contact name you want to appear, and tap Set As Primary Profile . When you search for a contact using universal search (see
Use universal search ), the search
feature looks through primary profile information only.
Unlink a contact
1
2
Contacts .
Search for a contact (see
) and tap the contact name.
3 Tap the contact name in the header, and tap the contact you want to unlink.
4 Tap Unlink This Profile .
94 Chapter 6 : Contacts, Calendar and other personal information
Add a contact entry to the Launcher
Assign your favourite contacts to the Launcher, so you can open them directly from that location.
1
Contacts .
2
Search for a contact (see Find a contact ) and tap the contact name.
3 Open the
Add to Launcher .
4 (Optional) Edit the first and last name as you want them to appear in the Launcher.
5 Tap Add To Launcher . To see the contact in the Launcher, scroll down on page 1 of the Launcher.
If the contact has a picture (see
Add a photo to a contact ), the picture
appears as a Launcher icon. If the contact doesn't have a picture, the contact name appears in the Launcher with a placeholder icon. Tap the picture or placeholder icon to open the contact.
1
Get in touch with a contact
Contacts .
2 Tap the contact name.
3 Do one of the following:
• Delete only one entry in a linked contact: Tap the displayed contact name to open the list of all entries in the linked contact. Tap the entry you want and tap Delete This Profile .
• Delete an unlinked contact or an entire linked contact: Open the
Delete Contact . Tap Delete All Profiles to confirm.
NOTE If you see Delete Other Profiles rather than Delete All Profiles , you have linked contacts that come from accounts whose info you can't change on your phone (like Facebook and LinkedIn). Tap it. To delete any remaining contacts, go to the account online using your computer and delete them there.
3 Do any of the following:
• Tap the appropriate field to call or send an email or instant message to that contact. For example, tap a phone number to call the contact.
• Tap to send a text message.
• Tap an address field to view the address on a map.
Delete a contact
1
2
Contacts .
Tap the contact name.
NOTE Entries that you cannot change on your phone, like those from Facebook and LinkedIn, cannot be deleted from the phone either. You must delete them from your account on the web to remove them from your phone.
If you delete a contact that is assigned to an online account, the contact is deleted in the online account also.
1
Customise Contacts
Contacts .
Chapter 6 : Contacts, Calendar and other personal information 95
2
and tap Preferences & Accounts .
3 Set the following options:
List Order: Tap to select the criteria by which the contact list is sorted.
If you select Last name to sort on, the names are alphabetised by last name, but they still appear in the Contacts list as first name followed by last name. If you select First name to sort on, names are alphabetised by first name.
You can also choose to sort by Company & first name or Company
& last name . In these cases, the company name is alphabetised, and within the company, whichever you choose, the names are still listed as first name followed by last name.
Accounts: Tap an account to change login settings and sign in using the new settings.
Default account: Tap the current default account to change the default to another account. New contacts you create are assigned to this account unless you specify otherwise.
Sync Now: Tap to manually synchronise your online accounts.
Add An Account: Tap and then tap an account type. Enter the account information. Before you can set up an account on your phone, you must already have an account online with the provider.
96 Chapter 6 : Contacts, Calendar and other personal information
Manually synchronise Contacts with your online accounts
If you want to get contacts from an online account on your phone immediately—or upload contacts from your phone to the online account— you can do a manual sync. This synchronises Contacts with all the accounts you have set up on your phone, and it also synchronises your calendar and email with those accounts.
1
Contacts .
2 Open the
Preferences & Accounts .
3 Tap Sync Now .
Stop synchronisation of Contacts with an online account
If you synchronise contacts with an online account, to stop synchronising, you have to delete the account from Contacts. This stops synchronisation of contacts only—if you also sync email or calendar events with that online account, those continue to synchronise. Deleting the account from Contacts also deletes any associated contact entries from your phone only. The entries are not deleted from the online account.
NOTE Microsoft Exchange is an exception to other online accounts. If you delete your Exchange account from Contacts, the account is also deleted from Calendar,
Email and Tasks.
1
Contacts .
2 Open the
Preferences & Accounts .
3 Tap the account name.
4 Tap Remove Account and tap Remove Contact Account .
Send Contacts
You can send all contacts to a hands-free car kit (with Bluetooth) or send a contact with multimedia messaging (MMS) or email.
To send all contacts to a car kit, first ensure that your car kit is discoverable by your phone (see
).
1
2
Contacts .
and tap Send All To Car Kit .
If a Bluetooth device is detected, all contacts are sent.
To send one contact:
1
2
Contacts and tap a contact.
and tap Send Contact .
3 Tap one of the following:
Send To Car Kit: Your Bluetooth device needs to be on and detected.
Send Via MMS: Messaging opens.
Send Via Email: Email opens.
1
Receiving vCards
To get an emailed vCard into Contacts:
2
From the open Email message, tap the attachment.
The vCard opens automatically within Contacts.
Tap Add to Contacts .
3 Tap one of the following:
Add to Existing : Add the vCard information to an existing contact.
Save as New: Save the vCard as a new contact.
Calendar
How do I get events into Calendar?
You have a few options for getting events to show up in Calendar:
Connect to an online calendar: If you have a calendar in an online account that works with the Palm ® Synergy™ feature (for example, Google or
Microsoft Exchange), you can set up Calendar on your phone to synchronise and display events in the online calendar. Set up synchronisation the first time you open Calendar (see
Use Calendar for the first time ) or anytime
after that (see
). After you set up the connection to the online calendar, events you enter online show up automatically in Calendar, and events you enter on your phone sync to the online account, provided the account allows writing from the phone to the online account.
DID YOU KNOW ?
If you synchronise with your Google calendar, you can add
Google Weather to the calendar on your desktop and have it appear in Calendar on your phone. On your desktop, log in to your Google Calendar account and open
Calendar Settings . Click the General tab, enter your location and click the temperature unit you want in Show weather based on my locations . The next time your phone synchronises with your Google account, Google Weather appears in Calendar on your phone.
The Synergy feature makes it easy to synchronise other data from an online account. When you set up synchronisation in one app, synchronisation of the other apps is automatically set up for you. For example, if you set up your Google Mail account in Email before you set up Calendar, when you first open Calendar, you find that your Google calendar events are already downloaded. When you first open Contacts, you find that your Google contacts are already in your phone's Contacts app.
Chapter 6 : Contacts, Calendar and other personal information 97
NOTE See
Online accounts available for Palm
access contacts.
for the current list of online accounts that you can set up on your phone and from which you can
Enter an event directly in Calendar:
See Create an event for instructions.
You can assign the event to one of your online calendars—if you do, it synchronises with the online calendar. Or you can create the event in your
Palm profile account, which means it shows up on your phone only. Palm profile events are included in the daily backup of your Palm profile information, so you can restore them if they are accidentally erased.
Use a third-party sync solution: If you want to use a desktop app to store your calendar events, you can use a third-party solution (sold separately) to sync your calendar events directly with your computer (see palm.com/ sync-solutions ).
Transfer calendar events using the Data Transfer Assistant: When you transfer calendar events from desktop software, you select which account to assign those events to. Look for those events in the account you select (see
How do I get data off my computer?
Layered calendars
Suppose you use the calendar in both Microsoft Exchange and Google. If you set up both of those accounts to sync with your phone, your phone's
Calendar app shows the events from both in a single view—a layered calendar with events that are colour-coded to identify which account they come from. Individual events are stored separately with your different providers; the events are just assembled in one view on your phone for your convenience.
If you change an event, the change is made in the appropriate calendar.
You can also look at the events of just one calendar at a time.
1
Use Calendar for the first time
Calendar .
2 Do one of the following:
• To set up your first online account to sync: Tap the account type, enter the account information and tap Sign In .
• To set up a second online account to sync: Tap Add An Account , tap the account type, enter the account information and tap Sign In .
• To open Calendar without creating an online account: Tap Done .
This opens your Palm profile account, and you can start creating events in this account.
NOTE If you choose to sync Calendar with an online Facebook account, your
Facebook events show up in Calendar, but you cannot add calendar events to
Facebook from the Calendar app. To work directly with Facebook, go to facebook.com
in the Web application (see Web ). To update your status and see
your Facebook news feed, use the Facebook application developed for your phone
(see
).
98 Chapter 6 : Contacts, Calendar and other personal information
Create an event
If you are using Calendar for the first time, you go through a few different
steps to add or access the calendar events on your phone (see Use Calendar for the first time
). Follow this procedure to add events directly on your phone after the first time you use Calendar. For information on managing your phone's time settings, see
1
Calendar .
2 Tap All or an online account name in the top right-hand corner and tap the calendar you want to use for this event.
NOTE If an account doesn't appear in the list, you can't add data to that account from your phone.
If you create an event in All Calendars view, the event is created in the calendar set as the default (see
3
Go to the day you want (see Move around in Calendar
) and tap a blank time slot.
In Day view, available time slots between events are compressed and labelled X Hrs Free. To expand free time so you can enter an event, tap
X Hrs Free .
4 Enter the event name and then do one of the following
• Press Enter to add the event to the calendar.
• Tap to the right of the name to enter more details about the event. Make the back gesture to return to Day view.
Don't look for a save button—your info is automatically saved when you make the back gesture to close the event.
Enter the event location
1 While creating an event (see
), tap to the right of the event name. To enter the event location after creating an event, tap the event name in Day view.
2 Tap Event location and enter the location.
TIP Need to find the event location on a map? Open an event that has a location specified in the Event location
field, open the application menu
and tap Event
Location . Tap either Show on Map , which shows the location on Google Maps, or Get Directions , which gives directions from your current location.
1
Schedule a repeating event
While creating an event (see
), tap to the right of the event name. To set an event as repeating after creating the event, tap the event name in Day view.
Chapter 6 : Contacts, Calendar and other personal information 99
2 Tap No Repeat and then tap a repeat interval or Custom to define a repeat interval and set the end date.
DID YOU KNOW ?
To enter a birthday, anniversary or holiday, create an untimed event. Then select Yearly on [date] as the repeat interval.
1
Add an alarm to an event
2
While creating an event (see Create an event ), tap
to the right of the event name. To add an alarm after creating an event, tap the event name in Day view.
The default alarm setting is 15 minutes before the start of the event. To change the setting, tap 15 minutes before and tap the new setting for the alarm.
Customise event notification sounds
The settings you apply here apply to all of your Calendar accounts.
1
Calendar .
100 Chapter 6 : Contacts, Calendar and other personal information
2 Open the
Preferences & Accounts .
3 Under Event Reminders , tap Alert and choose one of the following:
Vibrate: The phone vibrates and makes a vibrating sound but makes no other sound.
System Sound: The system sound plays. If the ringer is off, the phone vibrates (see
Manage system sounds and notifications ).
Ringtone: A ringtone that you choose plays.
Mute: No sound plays and the phone does not vibrate.
Add a note to an event
1 While creating an event (see
), tap to the right of the event name. To add a note after creating an event, tap the event name in Day view.
2 Tap Event notes and enter the note.
NOTE If a phone number is displayed in an event note as an underlined link, you can tap the number to make a call. This displays the phone dial pad with the number already entered.
Create an all-day (untimed) event
An all-day event such as a birthday appears in your calendar without a specific time slot.
1
Calendar .
2 Go to the day you want, open the
New >
All Day Event .
3 Enter the event details.
Change the Calendar display
You can change the display of Calendar to show events from all of your calendars or just the events recorded in one of your calendars. You can also change the colour of each calendar and set whether the calendar view displays one day, a week or a month.
1
Calendar .
2 Tap an icon on the bottom of the screen to see different calendar views:
Table 1. Calendar Views
Icon Description
Day view
Week view
Month view
3 Tap the account icon in the top right-hand corner to do any of the following:
• To switch the Calendar account you're viewing: Tap All calendars or one of your Calendar accounts.
• To remove a Calendar account from the layered calendar view (All):
Scroll down and tap Calendar View Options . For the account you want to remove, tap On to switch the view option to Off .
• To change the colour that identifies a Calendar account: Scroll down and tap Calendar View Options . Tap the current colour and then tap a new colour in the list.
Move around in Calendar
• Next or previous day: In Day view, swipe left or right on the screen.
• Next or previous week: In Week view, swipe left or right on the screen.
• Next or previous month: In Month view, swipe up or down on the screen.
• Go to a specific month, date or year: Open the
Jump To . Tap the month, day and year and tap Go To Date .
•
Go to today: Open the application menu
and tap Show Today .
TIP Other ways to go to today: When you're in Day View, just tap the Day view icon. Also, in the application menu, tap Jump To and tap Go To Today .
Quickly glimpse at your schedule
• In Day or Week view, slightly drag left or right to peek at the next/ previous day or week without changing the current view.
• In Month view, slightly drag up or down to peek at the next/previous month.
Chapter 6 : Contacts, Calendar and other personal information 101
Delete an event
If you delete an event that is assigned to an online account, the event is also deleted from the online account.
IMPORTANT When you delete an Exchange event from your phone, notification is not sent to attendees.
1
2
Calendar .
Delete an event in one of two ways:
• In Day view, press and hold Option and tap the event. You have the option to delete this event or to cancel the delete.
• Tap the event name. Open the
and tap Delete event , and then tap Delete to confirm. If this event is one of a series of repeating events, tap the option to delete just this event or the entire series.
Respond to an event reminder
When an event reminder appears in the notification bar at the bottom of the screen, tap the event description to open the event, or tap one of the following:
Contact meeting attendees: This opens an email message with the participants' addresses added to the To field. The default message text is
"Running late, on my way...". You can edit the text before sending the message.
Dismiss : Close the notification.
Snooze: The reminder reappears in five minutes.
View meeting participants
If you receive a meeting request, you can view the participants.
1 On your calendar, tap the meeting request. The Participants field shows the organiser name plus the number of participants.
2 Tap the number to see the participants' names.
102 Chapter 6 : Contacts, Calendar and other personal information
3 (Optional) Tap a participant's name. If the participant is a contact, the contact entry is displayed. If the participant is not a contact, tap Add to Contacts to add the participant to your contacts list.
Customise Calendar
1
2
Calendar .
and tap Preferences & Accounts .
3 Set the following options:
First Day of Week : Select the day that appears as the start of the week in Week view and Month view.
Day Start and End : Tap to enter the default start and end times that appear in Day view and Week view.
Default Event Reminder: Tap the time interval for a notification to appear for timed and all-day events. Reminders you set for individual events override the default setting.
Event Reminders: Select to play a sound when a calendar notification appears.
Default Event Duration: The default event duration is set to one hour.
Tap to change this to 30 minutes or 2 hours .
Accounts: For all calendar accounts, tap an account to change login settings or remove the account. You should change login settings only if you have changed this information for the calendar account online— the information you enter here must match the information in the online account.
Calendar View Options: Set the colour for events created in that account and show or hide that account in All Calendars view.
Default Calendar: If you create an event in All Calendars view, the event is assigned to your default calendar.
Add An Account: Tap the account type and enter your username and password for the online calendar account. Before you can set up an account on your phone, you must already have an account online with the provider.
Manually synchronise Calendar with your online accounts
If you want to get calendar events from an online account on your phone immediately—or upload events from your phone to the online account— you can do a manual sync. This synchronises Calendar with all the accounts you have set up on your phone, and it synchronises your contacts and email with those accounts.
1
Calendar .
2 Open the
Sync Now .
Chapter 6 : Contacts, Calendar and other personal information 103
Stop synchronisation of Calendar with an online account
If you synchronise calendar events with an online account, to stop synchronising, you have to delete the account from Calendar. This stops synchronisation of calendar events only—if you also sync contacts or email messages with that online account, those continue to synchronise. Deleting the account from Calendar also deletes any associated events from your phone only. The entries are not deleted from the online account.
NOTE Microsoft Exchange is an exception to other online accounts. If you delete your Exchange account from Calendar, the account is also deleted from Contacts,
Email and Tasks.
1
2
Calendar .
and tap Preferences & Accounts .
3 Under Accounts , tap the account name.
4 Tap Remove Account and tap Remove Calendar Account .
Tasks
Create a task list
A task list is a group of related to-do items. All individual tasks you create
(see
) must be placed in a task list.
1
Tasks .
2 Tap .
3 Enter the list name in the List name field and press Enter .
4
Create a task (see Create a task ).
Create a task
1
Tasks .
2 Tap the list you want to assign the task to.
104 Chapter 6 : Contacts, Calendar and other personal information
3 Tap .
3 Tap to the right of the task name.
4 Enter the task name in the Task name field. To set the task priority, see
Set task priority, due date and other details
.
Set task priority, due date and other details
1
2
Tasks .
Tap the list containing the task.
4 Set any of the following:
Priority : High priority tasks appear in red. Normal priority tasks appear in bold text and low priority tasks appear in grey text.
List: Assign the task to a different list.
Due: Tap No due date and tap a due date option. If you set a due date, a notification appears at bottom of the screen on the due date.
Tap the notification to open the task.
5 To enter a note about the task, tap Notes and enter the note.
1
Check off a task
Tap the list containing the task.
Chapter 6 : Contacts, Calendar and other personal information 105
2 Tap the box to the left of the task name.
1
View tasks that are due today
2
Tasks . The number to the right of the List All Tasks field shows the total number of tasks that are due today or are overdue. The number to the right of each task list name shows the number of tasks in that list that are due today or overdue.
Tap a task list name to view tasks that are due today or overdue.
TIP Tap Exchange to view tasks synchronised from your Exchange account.
Rename a task
1 On the task list, tap the task name.
2 Enter the new name and press Enter .
Sort a task list
You can sort a task list to show all tasks (the default setting), remaining tasks or completed tasks.
1
Tasks .
2 Tap the list you want to sort.
106 Chapter 6 : Contacts, Calendar and other personal information
3 Tap My Order in the top right-hand corner and tap the sort option you want: My Order , Due Date or Priority .
3 Open the
Set Due Date For All .
4 To manually sort tasks, tap and hold a task, wait for the visual cue and then drag it to a new location in the list (see also
).
Reorder your tasks
You can change the order of a task list or an individual task.
• Tap and hold the list or task name, wait for the visual cue and drag the item to another position.
Set due dates for all tasks in a list
1
2
Tasks .
Tap the list containing the tasks.
4 Tap the month, date and year, and then tap Set Due Date .
5 To remove a previously assigned due date, tap No Due Date .
Mark all tasks in a list completed/incomplete
1
Tasks .
2 Tap the list containing the tasks.
3 Open the
Mark All and then tap Mark All
Completed/Mark All Incomplete .
Hide or delete all completed tasks in a list
1
Tasks .
2 Tap the list containing the tasks.
3 Open the
Chapter 6 : Contacts, Calendar and other personal information 107
4 Do one of the following:
• To hide completed tasks: Tap Hide Completed .
• To delete completed tasks: Tap Delete Completed Tasks .
Delete a task or a task list
• Throw the task or task list off the side of the screen and tap Delete to confirm.
Memos
If you used the Data Transfer Assistant and imported notes from Outlook on your desktop to your phone, those notes are in Memos. Your Microsoft
Exchange notes, however, do not sync. All memos are backed up to your
Palm profile.
1
Create a memo
Memos .
2 Do one of the following:
• Tap New Memo .
•
and tap Add A Memo .
3 Enter the memo text. Memos are saved as you type.
Find a memo
• In Memos, begin typing any letters or numbers in the memo and then tap the memo when it appears.
NOTE The results of universal search that you access in Card view or the
Launcher do not include memos.
Edit a memo
1
Memos .
2 Tap the memo you want to edit.
3 Tap the screen to position the cursor (see
), and edit the memo text.
NOTE In the
Edit > Copy All to select the whole memo.
Change the colour of a memo
Colour-code your memos to help you recognise memos of a certain type.
For example, make all of your grocery lists blue.
1
Memos .
108 Chapter 6 : Contacts, Calendar and other personal information
2 Tap the memo.
3 Tap the bottom right-hand corner of the screen, and tap the new colour.
Delete a memo
1
2
In an open memo, open the
Delete .
Tap Delete to confirm.
Email a memo
1
2
In an open memo, open the
Email Memo .
Enter the email address.
The subject, Just a quick memo, is automatically filled in.
3 Tap .
Clock
The Clock application lets you set an alarm. You can set Clock to wake you up at the same time wherever you are; for example, the recurring 7am alarm you set in San Francisco rings at 7am in New York. However, use Calendar to have your appointment times adjusted so that the notification for a 9am meeting in San Francisco will sound at midday when you're in New York
Manage Clock
1
Clock .
2 Tap .
3 Do one of the following:
•
To change the clock display: Open the application menu
, tap
Preferences and tap the Theme. Then tap a theme.
• To change the time: See
• To turn off the alarm when the ringer switch is off: Open the
Preferences and tap Yes to set Play alarm anyway to No.
Set an alarm
Make sure ringtone volume is on and you can hear it, and make sure the preference to play the alarm even when the ringer switch is off is set to Yes.
That way you can sleep through the night without being disturbed by phone calls, but your alarm still wakes you up in the morning.
NOTE When you turn everything off on your phone by pressing and holding power tapping alarms don't sound.
> Shut Down/Swap Battery > Shut Down ,
Chapter 6 : Contacts, Calendar and other personal information 109
1
2
Clock .
Tap , and then tap .
3 Set the following options:
Alarm Preferences: Tap Off in the top right to turn the alarm on.
When an alarm is turned on, the alarm icon appears in the bottom right-hand corner of the phone screen. Tap the icon to see alarm details.
Name: Enter a name for the alarm.
Occurs: Tap to select the alarm frequency.
Time: Tap to set hour, minute and AM/PM for the alarm.
Sound: Tap to open the list of ringtones, and then tap the name of a ringtone. (Optional) Tap to preview it.
TIP When you set an alarm, you can adjust the alarm volume by pressing the volume up or volume down buttons on the side of the phone. This also sets the ringtone volume for incoming calls.
When an alarm sounds on your phone, tap Dismiss to stop it or Snooze to have it sound again in five minutes.
110 Chapter 6 : Contacts, Calendar and other personal information
Cancel an alarm
When an alarm is cancelled, it remains in the Clock app, but it won't sound again until you turn it back on.
Clock and then tap ; tap On to turn an alarm off.
Change the alarm volume
1
Sounds & Ringtones .
2 Tap, hold and drag the Ringtone Volume slider.
Delete an alarm
When you delete an alarm, it is removed from the Clock app.
1
Clock .
2 Tap , then tap the alarm name.
3 Tap .
Calculator
Use Calculator for addition, subtraction, multiplication, and division and also for determining percent and square root. You can enter numbers in
Calculator using either the onscreen keypad or the phone's keyboard.
1
Perform calculations
Calculator .
2 Enter numbers and perform calculations.
NOTE Press the space bar to access additional operations.
Calculator buttons
Table 2. Calculator buttons
Button Description
Clear the current calculation or displayed number.
Add the currently displayed number to memory.
Display the memory.
Clear the memory.
Subtract the currently displayed number from memory.
1
2
The Palm Facebook app allows you to make a status comment, view and respond to friends' comments and attach photos to your wall. Before you begin, download the Facebook app from the App Catalog. It's free (see
Download a free application ).
Facebook .
Do any of the following:
• Show new posts: If you see Show new posts at the top of your
Facebook page, tap it to show new comments.
• Update your status: Type a comment and then tap Share .
• Add a photo to your status: Type a comment, tap Attach , choose a photo or take a new one, tap Attach Photo and then tap Share .
• Add a comment to a post: Tap comment and then tap .
, tap (optional), type your
• Comment on a photo: Tap the photo, tap , type your comment and then tap .
Chapter 6 : Contacts, Calendar and other personal information 111
112 Chapter 6 : Contacts, Calendar and other personal information
Photos, videos and music
There's no need to carry a separate media player; you can play music and videos, and view photos, on your
Palm
®
Pixi™ Plus phone. Listen to music through the built-in speaker or through a 3.5-mm headset or headphones (both sold separately). Take pictures and record videos and then share them with your friends immediately, directly from your phone.
In this chapter
Chapter 7 : Photos, videos and music 113
Camera
Take a picture
Your phone has an easy-to-use 2-megapixel camera with an LED flash. You can use the camera to take pictures, and then use the Photos app to view them and send them to your friends and family (see
). To add a personal touch to your phone, use your pictures as your wallpaper (see
) and as caller ID images (see
1
Camera .
2 If is hidden, tap to display it.
3 The camera is set to automatically determine if the flash is needed. If you want to change the flash setting, tap to keep the flash on, and tap again to keep the flash off.
4 To take the picture in landscape view, turn your phone 90 degrees.
5 Press Space or
TIP Press and hold Space to take pictures in continuous burst mode. Release
Space to stop taking pictures. Continuous burst mode allows you to capture several images with a single action.
The picture you took is automatically saved in JPG format. You can keep snapping pictures and then go to Photos to look at them and delete the ones you don't want.
DID YOU KNOW ?
Your phone offers another way to "take a picture": You can save any currently displayed screen as a picture file (also known as a screen capture or screenshot). When the screen you want is open, press and hold Option
+ Sym + P . The picture is saved to the Screen captures album in Photos and you can work with it like any other picture.
Review pictures
1 After taking a picture, tap the thumbnail of the picture in the bottom left-hand corner of the screen. This opens the picture in the Photo roll of the Photos application.
2 Swipe left or right on the screen to view other pictures you have taken.
Photos
Look at pictures
To get pictures on the phone, you can do any of the following:
•
Take a picture with your phone's camera (see Take a picture ).
•
Copy pictures from your computer (see Copy files between your phone and your computer ).
• Receive pictures as email attachments (see
).
114 Chapter 7 : Photos, videos and music
1
2
• Receive pictures as part of a multimedia message (see
Receive and view text and multimedia messages ).
• Copy a picture from a web page (see
Copy a picture from a web page ).
You can view a picture as an email attachment in JPG, GIF, BMP or PNG format. You can view a picture as part of a multimedia message in JPG format. In the Photos application, you can view pictures you take with the camera or copy from your computer in JPG, BMP or PNG format. You can also look at pictures on the web directly in the web browser (see
Photos .
Tap the album containing the picture, and tap the thumbnail of the picture. The Photo roll album contains pictures you have taken with your phone's camera.
3 Swipe left or right on the screen to look at other pictures in the album.
Organise your pictures into albums
The Photos application contains the following default albums:
Photo roll: Contains all pictures you take with your phone's camera.
Wallpapers: Contains pictures that come with your phone that you can use as your wallpaper.
NOTE If you use one of your own pictures as wallpaper (see
Save a picture as wallpaper ), that picture is not saved to the Wallpapers album.
The Photos application creates additional albums automatically as you add the following types of pictures to your phone:
Miscellaneous: Contains any pictures you copy from your computer that you do not assign to an album, as described in the procedure in this section.
Messaging: Contains any pictures in JPG format that you save from a multimedia message.
Downloads: Contains any pictures in JPG, GIF, BMP or PNG format that you save from an email attachment.
Screen captures: Contains any screenshots that you take.
You can assign any pictures on your phone to one of these albums or to an album you create. To create and assign pictures to albums, you must put your phone into USB Drive mode. You then create the albums and move pictures into them using your computer.
TIP Besides using USB Drive mode to copy your photos, videos and DRM-free music from your computer to your phone, you can also use solutions available from third-party software developers (sold separately) that facilitate the transfer of media files to your phone. For more information, open the browser on your computer and go to palm.com/sync-solutions .
1 Connect your phone and your computer using the USB cable .
2 On your phone, tap USB Drive . If prompted, tap OK . On your computer, your phone appears as a removable drive.
Chapter 7 : Photos, videos and music 115
2 If is not visible, tap the screen to display it.
NOTE On a Windows computer, if the Found New Hardware wizard opens, click
Cancel to close the wizard.
3 Open My Computer (Windows XP), Computer (Windows Vista) or the Finder (Mac), and double-click the drive representing your phone.
4 To create an album, use your computer's controls for creating a new folder. To be sure the Photos application can find the album, create it at the root level of the drive representing your phone, not as a subfolder of another folder.
NOTE The Photos application displays an album you create only if the album contains at least one picture in JPG, GIF, BMP or PNG format.
5 Assign pictures to albums using your computer's controls to copy or move items. It is easiest to find the pictures you want by displaying them as thumbnails.
6 End the connection safely. On a Windows computer, right-click the drive representing your phone and click Eject . On a Mac computer, from your desktop, drag the drive representing your phone to the
Trash . The Trash icon changes to Eject .
7 Disconnect the USB cable from the computer and from the phone when the USB Drive screen no longer appears on your phone.
Add a picture to a contact
You can add a picture to a contact using the Photos application.
TIP
You can also add a picture to a contact in the Contacts application (see Add a photo to a contact
).
1 Tap a picture thumbnail to view it full-screen.
116 Chapter 7 : Photos, videos and music
3 Tap and tap Assign to contact .
4 Enter the contact name and tap the contact.
5 (Optional) Do either or both of the following:
• To zoom out or in on a part of the picture: Pinch in or out on the picture.
• To capture the portion of the picture you want for the contact photo:
Tap and hold the picture and then drag the portion you want to the centre of the onscreen box. This portion becomes the contact photo.
6 Tap Assign To Contact .
Save a picture as wallpaper
Wallpaper is the background screen that appears in Card view.
1
2
Tap a picture thumbnail to view it full-screen.
If is not visible, tap the screen to display it.
3 Tap and tap Set wallpaper .
4 Do either or both of the following:
• To zoom out or in on a part of the picture: Pinch in or out on the picture.
• To capture the portion of the picture you want to use as wallpaper:
Tap and hold the picture, and then drag the portion you want to the centre of the onscreen box. This portion becomes the wallpaper.
5 Tap Set Wallpaper .
Share a picture
1
2
You can send a picture to other picture-enabled devices or to an email address as an attachment.
Tap a picture thumbnail to view it full-screen.
If is not visible, tap the screen to display it.
3 Tap and tap Share via email or Share via MMS .
4 Create the email or multimedia message.
TIP You can also copy pictures from your phone to your computer (see
Copy files between your phone and your computer
).
Upload a picture to the web
To upload a picture to a web service such as Facebook or Photobucket, you must already have an account with the service and you must have the account set up on your phone. You can set up the account on your phone during the upload process, as described in this procedure, or you can set it up at any other time (see
Set up an online pictures account on your phone ).
1 Tap a picture thumbnail to view it full-screen.
2 If is not visible, tap the screen to display it.
3 Tap and tap Upload .
4 Do one of the following:
• If your picture web service is already set up on your phone, tap the name of the service you want to use.
• If your picture web service is not yet set up on your phone, tap Add
An Account and tap the account type. Enter your username and password and tap Sign In . After sign-in, return to the picture in full-screen view and repeat steps 2 and 3.
Chapter 7 : Photos, videos and music 117
Set up an online pictures account on your phone
To upload pictures to an account you have with a web service such as
Facebook or Photobucket, you must set up the account on your phone.
DID YOU KNOW ?
If you set up a Facebook account in the Photos application, your Facebook contacts and calendar events appear in the Contacts and Calendar applications on your phone also. Likewise, if you set up a Facebook account in
Contacts or Calendar, the account is already set up to allow you to upload pictures from Photos. See
Online accounts available for Palm ® webOS TM phones
for information about the behaviour of Facebook, Photobucket and other online accounts on your phone.
1
2
Photos .
and tap Preferences & Accounts .
2 If is not visible, tap the screen to display it.
3 Tap .
4 Tap Delete to confirm.
TIP
To delete an album, see Delete files and folders using USB Drive mode .
Videos
Record a video
Your phone has an easy-to-use video camera that lets you record videos in
VGA Resolution at 30 FPS (frames per second) in MPEG-4, with AAC audio.
Background sound is recorded when you record a video.
1
Camera .
2 If is hidden, tap to display it.
3 Turn your phone to landscape view.
3 Tap Add An Account , and tap the type of account you want to add.
4 Enter your account username and password and tap Sign In .
1
Delete a picture
Tap a picture thumbnail to view it full-screen.
118 Chapter 7 : Photos, videos and music
4 Press Space or tap to begin recording.
5 Press Space or tap to stop recording.
6 (Optional) To watch a video when you finish recording: Tap the thumbnail on the bottom left-hand side of the screen > .
Edit videos you recorded
You can shorten videos you have recorded, and you can select the part of the video you want to save in the shortened version.
1
2
Tap
Videos
Video roll
.
and tap the video date or title.
3 To rename the video, tap the video date or name and enter a new name.
4 To add a description, tap Description and enter the description.
5 Tap .
6 Turn your phone to landscape view.
7 The sequence of frames that make up the video is displayed at the bottom of the screen. To shorten the video, tap, hold and drag either end of the video frame display.
8 To save a portion of the shortened video, tap and hold the frame selector and drag it to the left or right to select the video segment you want to save.
9 Tap .
The edited copy of the video is saved in Video Roll along with the original.
Upload or share videos you have recorded
BEFORE YOU BEGIN To upload a video to Facebook, you must already have a Facebook account.
1
Videos .
2 Tap Video Roll and tap the video date or title.
3 Tap .
4 Tap any of the following:
Upload to YouTube
Upload to Facebook , and then tap Upload Video .
Share via email
Share via MMS
5 To share a link to a video you have uploaded to Facebook: Tap and then tap Share Facebook Link . Tap Email or Messaging .
Chapter 7 : Photos, videos and music 119
Watch a video
To get videos on your phone, you can do any of the following:
• Record a video (see
).
•
Copy videos from your computer (see Copy files between your phone and your computer
).
• Receive videos as email attachments (see
).
• Receive videos as part of a multimedia message (see
Receive and view text and multimedia messages ).
You can view DRM-free videos that you receive as email attachments or that you copy from your computer in the MPEG-4, H.263, H.264, MP4,
M4V, 3GP, 3GPP, 3G2 and 3GP2 formats. You can view videos you open in a multimedia message in MP4 format. Videos play on your phone in landscape orientation.
KEY TERM DRM-free file: A file that is not protected by Digital Rights
Management. DRM-free video files can be copied as many times as you like and can be played on your Pixi Plus phone.
Use the YouTube application to view YouTube videos (see
BEFORE YOU BEGIN Before you put videos on your phone, make sure you have enough storage space on your phone to fit the file.
Device
Info and look at the Available field under Phone .
1
Videos .
2 Tap the video you want to watch.
Use video playback controls
Playback controls automatically appear when you start a video. They disappear after a few seconds. Tap the video to manually display or dismiss the controls.
120 Chapter 7 : Photos, videos and music
Table 1. Video playback controls
Control Function
Play.
Pause.
Move forward or backward (tap and hold the slider and then drag it right to move forward or left to move backward).
Switch between full-screen view and the original size.
Use the volume buttons on the right side of your phone to control the sound level.
TIP To skip ahead 30 seconds in a video, flick left to right on the screen. To jump back 10 seconds, flick right to left.
Delete a video
1
2
Videos .
Tap the album containing the video.
3 Throw the video off the side of the screen and tap Delete .
YouTube
Watch a YouTube video
The YouTube application on your phone lets you watch videos available online at the YouTube website. Videos are displayed on your phone in landscape orientation.
1
YouTube .
2 Do one of the following:
• To search for a video: Tap Search All Videos , enter a search term and press Enter or tap .
• To display the most highly rated videos: Tap Videos and tap
Popular . (This is the default view.)
• To display the most frequently viewed videos: Tap Videos and tap
Most Viewed .
• To display videos you have recently viewed: Tap Videos and tap
History .
3 When the video you want appears, do one of the following:
• To view the video: Tap the video thumbnail.
• To view video details: Tap the text to the right of the video thumbnail.
DID YOU KNOW ?
Some videos can be viewed in YouTube on your computer only. For those videos, you can view video details on your phone, but if you try to play the video on your phone, an error message appears.
Use video playback controls
Playback controls automatically appear when you start a YouTube video.
They disappear after a few seconds. Tap the video to manually display or dismiss the controls.
Table 2. Video playback controls
Control Function
Play.
Pause.
Move forward or backward (tap and hold the slider and then drag it right to move forward or left to move backward).
Switch between full-screen view and the original size.
Chapter 7 : Photos, videos and music 121
Use the volume buttons on the right side of your phone to control the sound level.
Find related videos
Find videos from the same author or otherwise related to the one you selected.
On the video details screen (see
), do one of the following:
• View videos from the same author: Tap More > More from This Author .
• View related videos: Tap More > Related Videos .
Share a video
Send a friend a link to a YouTube video.
1
2
On the video details screen (see
Tap Email or Text Message .
3 Address and send the message.
), tap Share .
Music
Listen to music
You can listen to music through the speaker on the back of your phone or through a 3.5-mm headset or headphones, stereo headset equipped with
Bluetooth ® wireless technology or speakers (all sold separately).
To get music onto your phone, you can do any of the following:
• Copy music files from your computer (see
Copy files between your phone and your computer ).
•
Receive music files as email attachments (see Open email attachments ).
• Receive music files as part of a multimedia message (see
Receive and view text and multimedia messages
).
You can also listen to streaming music from the web directly in the web browser (see
You can play music that you copy from your computer or stream from the web in the following formats: MP3 TM , AAC and AAC+. You can play music that you receive as an email attachment if it is in the MP3, AAC, AAC+,
WAV or AMR format. You can play music that you receive in a multimedia message if it is in the MP3 format.
KEY TERM DRM-free file: A file that is not protected by Digital Rights
Management. DRM-free music files can be copied as many times as you like and can be played on your Pixi Plus phone.
1
2
Music .
If the Music application finds no music files on your phone, tap Get
My Music to read information about how to get music on your phone.
122 Chapter 7 : Photos, videos and music
3 Do one of the following:
DID YOU KNOW ?
Music continues to play in the background if you switch to another application, turn off the screen, or slide the ringer switch off.
Use music playback controls
• To listen to all songs on your phone: Tap Shuffle All .
• To listen to a specific song: Tap Artists , Albums , Songs , Genres or
Playlists to search that category. Continue making selections until the song you want appears. Tap the song name.
• To listen to all songs from an artist: Tap Artists and tap the artist name. To listen to the artist's songs in the order they are displayed onscreen, tap the first song. The songs play one after the other in sequence. To listen to the songs in random order, tap Shuffle All .
• To listen to an album: Tap Albums and tap the album name. To listen to the album's songs in the order they are displayed onscreen, tap the first song. The songs play one after the other in sequence. To listen to songs in random order, tap Shuffle All .
• To listen to all songs in a genre: Tap Genres and tap the genre name.
To listen to the songs in the order they are displayed onscreen, tap the first song. The songs play one after the other in sequence. To listen to the songs in random order, tap Shuffle All .
• To listen to playlists you have synced to your phone: Tap Playlists .
Go to palm.com/sync-solutions for a list of third-party solutions (sold separately) that you can use to sync music and playlists from your computer to your phone.
Table 3. Music playback controls
Control Function
Play.
Pause.
Rewind.
Fast forward.
Shuffle current playlist.
Repeat. Tap once to repeat the current song. Tap again to repeat the entire playlist.
Move forward or backward. Tap the song name, tap and hold the slider and then drag it right to move forward or left to move backward. To display the slider, tap the text below the album art in Album Art view.
Chapter 7 : Photos, videos and music 123
Use the volume buttons on the right side of your phone to control the sound level.
DID YOU KNOW ?
If you stop playback of an audio file for which the Genre field is defined as podcast , speech , spoken word , netcast or audiobook , when you play the item again, playback resumes at the point it was stopped.
TIP If you put the Music app in the background while you work in another app, a music notification icon appears at the bottom of the screen. Tap the icon to display the music playback controls. You can use the controls even if the screen is locked.
Switch the Now Playing display
You can switch the display to show the songs you are listening to by name or by album cover art.
• While you are listening to a song, tap the header at the top of the application to switch between Playlist view and Album Art view.
1
2
Search for related songs or content
When you are listening to a song, you can search the web for related items such as songs by the same artist or from the same album.
While listening to a song, open the
Tap one of the web search options (such as YouTube), and then tap the info you want.
Change the order of items in the Now Playing list
• In Playlist view, tap and hold a song name. Drag the song to move it to a new location in the list.
Remove a song from the Now Playing list
• In Playlist view, throw the song name off the side of the screen. This does not delete the song file from your phone.
Delete a song
To delete a song file from your phone, you must put your phone in USB
Drive mode and delete the song using your computer.
1 Connect your phone and your computer using the USB cable .
2 On your phone, tap USB Drive . If prompted, tap OK . On your computer, your phone appears as a removable drive.
NOTE On a Windows computer, if the Found New Hardware wizard opens, click
Cancel to close the wizard.
3 Open My Computer (Windows XP), Computer (Windows Vista) or the Finder (Mac), and double-click the drive representing your phone.
4 Delete the song using your computer's controls.
5 End the connection safely. On a Windows computer, right-click the drive representing your phone and click Eject . On a Mac computer, drag the drive representing your phone to the Trash . The Trash icon changes to Eject .
6 Disconnect the USB cable from the computer and from the phone when the USB Drive screen no longer appears on your phone.
124 Chapter 7 : Photos, videos and music
Web and wireless connections
With your wireless service provider’s network and your Palm
®
Pixi™ Plus phone’s web browser, you can take the web with you almost anywhere you go.
The Bluetooth
®
wireless technology on your phone helps you easily set up wireless connections to a number of devices.
In this chapter
134 Bluetooth ® wireless technology
Chapter 8 : Web and wireless connections 125
Wi-Fi
What is a Wi-Fi connection?
Many environments, such as corporate offices, coffee shops, airports and libraries, offer access to a Wi-Fi network. A Wi-Fi network is a wireless local area network (WLAN). Your phone supports Wi-Fi connectivity based on the 802.11 standard (802.11b and 802.11g), with WPA, WPA2, WEP and
802.1x authentication. A Wi-Fi access point, also called a hotspot, is a network device with an aerial that provides wireless connections to a larger network. When you’re within range of an accessible Wi-Fi network, you can use your phone’s Wi-Fi feature to connect to that network and access the web.
Why use a Wi-Fi connection?
A Wi-Fi connection is especially helpful in the following situations:
• You’re outside a coverage area and you want to access the web.
• Your wireless service provider's service plan incurs additional charges for data services and you want to minimise data service charges by using a
Wi-Fi connection instead.
• You're inside a coverage area, but outside your wireless service provider's
UMTS (3G or HSDPA) coverage area. (A Wi-Fi connection may provide faster throughput than a GPRS or EDGE data connection.)
• You want to maintain a web connection while talking on the phone.
Are there different kinds of Wi-Fi networks?
There are two types of Wi-Fi networks:
Open networks: These networks broadcast their name (SSID) and do not require you to enter a password or other settings. To learn how to connect to an open network for the first time, see
.
126 Chapter 8 : Web and wireless connections
Secure networks: These networks may broadcast their name, but at the very least, they require you to enter a password that you get from an administrator (who may be, for example, the librarian or the person behind the counter at the coffee shop). You may also have to get other network settings from the system administrator. To learn how to connect to a secure
network for the first time, see Connect to a new secure network .
To connect to either type of network after the first time, see
Connect to a previously used network
.
Turn Wi-Fi on and off
Do one of the following:
•
Wi-Fi and or Off .
• From any screen: Open the
at the top right-hand corner, tap Wi-Fi and tap Turn on Wi-Fi or Turn off Wi-Fi .
If your phone finds the network you want, tap the network name to connect to it. Otherwise, see
and Connect to a new secure network
.
Connect to a new open network
For an explanation of open networks, see
Are there different kinds of Wi-Fi networks?
Some locations, such as airports or coffee shops, provide an open network but charge a fee to use it. After you connect your phone to the network, you need to open the web browser and register with the Wi-Fi service provider before you can check email or browse the web.
1
Wi-Fi .
2 Make sure Wi-Fi is on (see
).
3 Do one of the following:
• If the network you want is displayed, tap the network name.
• If the network you want is not displayed, tap Join network and enter the network name. Make sure Open is displayed in the
Security field, then tap Connect .
TIP
You can also open Wi-Fi by opening the connection menu , tapping
Wi-Fi and tapping Wi-Fi Preferences .
Connect to a new secure network
For an explanation of secure networks, see Are there different kinds of Wi-Fi networks?
1
2
Wi-Fi .
Make sure Wi-Fi is on (see Turn Wi-Fi on and off ).
3 Do one of the following:
• If the network you want is displayed, tap the network name, enter your Username and/or Password and tap Sign In . That's it.
• If the network you want is not displayed, tap Join network and enter the network name. Follow steps 4 to 7.
4 Tap the Security field and then tap the network type: Open ,
WPA-personal , WEP , or Enterprise .
5 Tap Connect .
6 A series of different screens appears depending on the network type.
Enter or select the following if you are prompted to do so:
Username and/or Password .
Certificate
7 Tap Sign In .
Connect to a previously used network
• If Wi-Fi is turned off, turn on Wi-Fi (see
). Your phone automatically attempts to connect to a previously used network, starting with the most recently used network.
• If Wi-Fi is turned on but you are not connected to a network, your phone automatically attempts to connect to a previously used network, starting with the most recently used network.
• If you are connected to one network and want to use a different one:
. Tap another network name.
Disconnect from a network
When you disconnect from a network, you can keep it on your list of known networks so that your phone can automatically connect to it again. If you remove the network from your list of known networks, however, you must reconnect to the network. Follow the steps in
Connect to a new open network or
Connect to a new secure network to connect to the network
again.
• To disconnect from a network but keep it on your list of known networks:
Turn off Wi-Fi (see Turn Wi-Fi on and off ). This disconnects from the
network.
• To disconnect from a network and remove it from your list of known
Wi-Fi . Tap the network name and then tap Forget
Network .
Put Wi-Fi to sleep when the screen is off
By default, your phone keeps its Wi-Fi connection active even when the screen is dark. If, however, you find that a Wi-Fi connection is constantly, unnecessarily waking up your phone, you can save battery power by turning off this setting. When you turn the screen on again, the Wi-Fi connection is reactivated.
Chapter 8 : Web and wireless connections 127
1
2
Wi-Fi
.
and tap Sleep Settings .
3 The current setting is displayed in the When Phone Sleeps field. Do one of the following:
• To put Wi-Fi to sleep: Tap Keep Wi-Fi On and then tap Turn Wi-Fi
Off .
• To keep Wi-Fi on: Tap Turn Wi-Fi Off and then tap Keep Wi-Fi On .
Customise connection settings
Do not change Wi-Fi settings unless you are having trouble connecting to a network.
1
2
BEFORE YOU BEGIN You must be connected to the network you want to customise (see
, Connect to a new secure network
, or
Connect to a previously used network ).
Wi-Fi .
Tap the network name.
3 In Automatic IP settings , tap On or Off .
• When Automatic IP Settings are on, the IP address is automatically and dynamically configured.
• When Automatic IP Settings are off, you can manually configure the
IP address.
4 If you turned automatic IP settings off, enter any of the following:
IP Address
Subnet Address
Gateway
DNS Server: addresses (#1 and #2)
5 Tap Done .
Location Services
The Location Services application provides information about your location to applications that request it. For example, Google Maps may use your location information if you need driving directions.
1
Location Services .
2 Tap On or Off for any of the following:
Auto Locate: When Auto Locate is on, applications can automatically identify your location. When it's off, an application asks if it's OK to identify your location. Tap Allow to turn on Location Services for that session only.
Geotag Photos: Available only when Auto Locate is on. When
Geotag Photos is on, photos are tagged with the latitude and longitude of the location in which they were taken.
DID YOU KNOW ?
The geotag is stored as an Exif tag in the photo file, not on the image itself. A common use of the geotag is in online photo services like
Photobucket and desktop apps like Google Earth, which use the data to position the photo as a thumbnail on a map.
Background Data Collection: Available only when Google Services is on. When Background Data Collection is on, anonymous location data
128 Chapter 8 : Web and wireless connections
is collected from your phone. This data is used to improve the quality of Location Services.
3 (Optional) To turn GPS on/off, open the
Locate
Me Using and tap GPS .
GPS, which is turned on by default, is a radio technology that uses line of site communication with satellites orbiting the earth. GPS is very accurate for turn-by-turn directions and for pinpointing your location when you are outside with a clear view of the sky.
4
(Optional) To turn Google Services on/off, open the application menu
, tap Locate Me Using and tap Use Google Services .
NOTE GPS and Google Services can be on at the same time.
Google Services uses cellular radio towers and Wi-Fi access points to approximate your location. This technology is very fast to acquire a location fix, but it is not as accurate as GPS. Certain applications, such as turn-by-turn navigation solutions, require GPS to be activated in order to work properly.
The first time you turn on Google Services you may be asked to review and accept the terms of use and decide whether to allow anonymous data collection. Do the following:
• Review the terms of use.
• If you decide not to allow anonymous data collection, tap the checkmark to remove it.
• Tap Agree or Don't Agree .
Web
Go to a website
The web browser on your phone is capable of displaying most web content.
The browser features the latest web standard technologies such as HTML
4.01, CSS 2.1, Ajax and JavaScript. It does not support plug-ins such as Flash or Java applets.
1
Web .
2 Enter the address of the page. You don’t need to enter the prefix http:/
/www.
Chapter 8 : Web and wireless connections 129
If the page appears in the list of viewed pages, tap it to go there again.
If not, press Enter
DID YOU KNOW ?
If you browse to a secure web page, the lock icon in the address line appears closed.
3 To cancel a page while it is loading, tap .
Go to a website using search
1
2
You can also search the web from the Launcher or Card view (see
Search to find info and make calls ).
Web .
Enter the search term and tap a search option.
Open another browser
If you are looking at one web page and need to check something on a different one, simply open another browser.
1
2
and tap New Card .
Enter an address or search term for the second instance of the browser.
3 To move between the two pages, tap the centre of the gesture area to display Card view. Tap one web page and then the other to go between the two.
Navigate a web page
• To move back through previously viewed pages: Tap or make the back gesture from right to left anywhere in the gesture area.
• To move forward through previously viewed pages: Tap or make the forward gesture from left to right anywhere in the gesture area.
• To refresh the current page: Tap .
• To scroll a page: Swipe up or down on the screen.
• To view a web page in landscape mode: Turn the phone on its side. When the display is in landscape mode, you can swipe up and down on the gesture area to scroll up and down a page.
• To zoom in or out on a page: Pinch out to enlarge items onscreen. Pinch in to decrease the size of items onscreen. Double-tap the screen to zoom in or out a specified amount.
• To zoom in on a column of a web page: Double-tap the page to centre a column and enlarge it. To zoom out to see the whole page again, keep double-tapping.
• To pan a page: Tap, hold and drag the page.
• To enter information in a form: Tap the form field. Enter or select information and press Enter .
• To share a web address as a link in an email message: Open the
, tap Page and tap Share . Create the email message.
• To display the address bar: Begin typing a search term or web address or scroll to the top of the page.
Add a web page to the Launcher
Add any web pages you visit frequently to the Launcher so you can access them in a few taps.
1 Open the page you want to add to the Launcher.
130 Chapter 8 : Web and wireless connections
2
, tap Page and tap Add To Launcher .
2 Open the
Add Bookmark .
3 Enter any of the following:
Icon: Tap the currently displayed page icon thumbnail. Then tap, hold and drag the web page to use a different portion of the page as the
Launcher icon. You can zoom in or out on the page while selecting the portion you want to use. The portion that appears in the white square is used as the icon. Tap Done .
Title:
for useful gestures if you want to edit the page title.
URL: Enter or edit the URL for the page. For example, change the URL to the home page of a site instead of a drill-down page within the site.
4 Tap Add To Launcher .
The page now appears as an icon on the Launcher. Tap the icon to open the
page. To delete the page from the Launcher, see Delete an application .
1
Create a bookmark
Open the page you want to bookmark.
3 Enter any of the following:
Icon: Tap the currently displayed bookmark icon. Then tap, hold and drag the web page to use a different portion of the page as the bookmark icon. You can zoom in or out on the page while selecting the portion you want to use. The portion that appears in the white square is used as the icon. Tap Done .
Title:
for useful gestures if you want to edit the bookmark title.
URL: Enter or edit the URL for the bookmark. For example, change the
URL to the home page of a site instead of a drill-down page within the site.
4 Tap Add Bookmark .
The first 12 bookmarks you create become thumbnails on the start page of the Web app.
Chapter 8 : Web and wireless connections 131
NOTE Web bookmarks are part of the data backed up to your Palm profile. After a partial or full erase, a bookmark is restored with a generic thumbnail icon. After you revisit the page for which you created the bookmark, the original thumbnail icon is restored.
Open a bookmarked page
Do one of the following:
• From the start page when you open the browser: Tap a thumbnail.
• To open a bookmark if it's not on the start page, or after you navigate
away from the start page: Open the application menu
and tap
Bookmarks . Then tap a bookmark.
2 Open the
Bookmarks .
3 Do one of the following:
• Edit: Tap to the right of the bookmark name. Enter the new icon, title or URL and tap Save Bookmark .
• Reorder: Tap, hold, wait for the visual cue and then drag the bookmark.
• Delete: Throw the bookmark off the side of the screen and tap
Delete .
1
Edit, reorder or delete a bookmark
Web .
132 Chapter 8 : Web and wireless connections
1
Return to previously viewed web pages
and tap History .
Copy a picture from a web page
Pictures you copy from the web are stored in the Miscellaneous album in
Photos.
1
2
Press and hold
Tap
3 Tap OK .
Option
Copy to Photos .
and tap the picture.
Customise web browser settings
1
Web .
2 Open the
Preferences .
2 Scroll to the page name and tap the page.
You can also search for a recently viewed page by entering a term or address in the address bar that matches the page name or address.
Use links on a web page
• To follow a link to another page: Zoom in on the page (pinch out or double-tap the page) and tap the link.
• To open a link in a new card: Press and hold Option and tap the link.
Tap Open In New Card .
• To dial a phone number that appears as a link: Tap the link to display the dial pad with the number entered and tap .
• To share a link with someone via email: Press and hold Option tap the link. Tap Share Link .
• To share a link to a photo with someone via email: Press and hold Option
and tap the photo. Tap Share Image .
• To copy the URL for a link: Press and hold Option and tap the link. Tap
Copy URL .
3 Set any of the following:
Default Web Search Engine: Select your default search engine.
Block Pop-ups: Prevents websites from opening up new browser windows. Tap Yes to turn Block Pop-ups off.
Chapter 8 : Web and wireless connections 133
Accept Cookies: Allows cookies from any website you view, even if you are redirected to a site from another site. Tap Yes to turn Accept
Cookies off.
JavaScript: Tap On to turn off JavaScript. Turning off JavaScript may prevent some websites from functioning properly.
Clear History: Tap to delete your browsing history.
Clear Cookies: Tap to delete cookies used by some websites to remember visiting history and user settings.
Clear Cache: Tap to delete any web page content that has been stored in the local cache. This ensures that you are viewing the most current content when you visit a web page.
Google Maps
1
2
Google Maps .
Tap Menu in the bottom right-hand corner.
In Google Maps, use these icons to do the following:
Table 1. Google maps icons
Icon Description
Search Map: Search for location.
Show Traffic: View local traffic conditions.
Directions: Get directions.
Satellite: View a satellite photo of the map area.
Map: Return to Map view from Satellite view.
Help & Terms: Get help.
Clear Map: Clear the current map.
Close Menu: Close the Google Maps menu.
Bluetooth
®
wireless technology
What is Bluetooth ® wireless technology?
With the Bluetooth ® wireless technology on your phone, you can connect to a number of Bluetooth devices, including a hands-free device such as a headset or car kit (see
Set up and use a Bluetooth ® hands-free device ).
Before you can connect to another Bluetooth device, you need to pair with that device. You can either make the pairing request from your phone (see
Make a pairing request to another device
), or accept a pairing request from the other device (see
Accept a pairing request from another device
).
134 Chapter 8 : Web and wireless connections
Turn the Bluetooth feature on/off
Do one of the following:
•
Bluetooth and tap On or Off .
•
From any screen: Open the connection menu
, tap Bluetooth and tap
Turn on Bluetooth or Turn off Bluetooth .
Make a pairing request to another device
BEFORE YOU BEGIN The other device must be discoverable to appear on your phone’s Devices list. Check the documentation that came with the other device for information on making it discoverable.
You can make a pairing request to a Bluetooth audio device such as a headset, car kit or A2DP (stereo Bluetooth) device.
1
Bluetooth .
TIP You can also open the Bluetooth app by opening the
, tapping Bluetooth and tapping Bluetooth Preferences .
2
Make sure Bluetooth is on (see Turn the Bluetooth feature on/off
).
3 Tap Add device and tap the device name on the list of available
Bluetooth devices.
4 If a passkey is not required, pairing is complete when the Devices list appears. If a passkey is required, tap Yes, allow .
5 Do one of the following:
• An automatically generated passkey appears on the passkey screen:
Check the other device screen to verify that the passkey is correct and tap Yes, connect to connect.
• The screen displays a passkey generated by your phone: Enter the displayed passkey on the other device.
• The screen prompts you to enter a passkey: Check the documentation that came with the other device to see if there's a required passkey. If so, enter that passkey on your phone. If not, make up a passkey and enter it on both devices.
Accept a pairing request from another device
To establish the relationship between your phone and another device, the
Bluetooth app must be open, the app window must be maximised and
Bluetooth must be turned on. After you successfully establish the relationship with the other device, however, the Bluetooth app doesn't need to be open to use the Bluetooth connection, but Bluetooth must be turned on.
1
Bluetooth .
2 Make sure Bluetooth is on (see
Turn the Bluetooth feature on/off ).
3 Initiate a pairing from the other device.
4 When the connection request appears, tap Yes, allow .
Chapter 8 : Web and wireless connections 135
5 If a passkey is not required, pairing is complete when the Devices list appears. If a passkey screen appears, do one of the following:
• An automatically generated passkey appears on the passkey screen:
Check the other device screen to verify that the passkey is correct and tap Yes, connect to connect.
• The screen displays a passkey generated by your phone: Enter the displayed passkey on the other device.
• The screen prompts you to enter a passkey: Check the documentation that came with the other device to see if there's a required passkey. If so, enter that passkey on your phone. If not, make up a passkey and enter it on both devices.
Connect with a paired device
After you pair with a device, you can connect to that device without having to go through the pairing process again.
NOTE To connect with a paired computer, you must initiate the connection from the computer. See the computer documentation for instructions.
1
Bluetooth .
2 Make sure Bluetooth is on (see
Turn the Bluetooth feature on/off ) and
tap the device name.
Disconnect from a device
Disconnecting from a device does not mean you delete the relationship you
1
Bluetooth .
2 Tap the connected device name to disconnect from it. Or tap another device name to disconnect from the current device and connect to the new device.
Delete a device
Deleting a device means you end the relationship you created between your phone and the device. This means that you must pair with the device again
if you want to connect (see Make a pairing request to another device or
Accept a pairing request from another device ). If all you want to do is
temporarily disconnect from a device, see
.
1
Bluetooth .
2 Throw the name off the side of the screen and tap Delete .
Rename a device
1
Bluetooth .
2 Tap and hold the device name.
3 Enter a new name.
136 Chapter 8 : Web and wireless connections
Documents
Your Palm
®
Pixi™ Plus phone enables you to take your office with you—including your Microsoft Office files.
You can view and search Microsoft Word, Excel
®
and
PowerPoint
®
files on your phone.
You can also view PDF files on your phone.
In this chapter
Chapter 9 : Documents 137
Doc View
With Doc View, you can view Microsoft Word, Excel ® and PowerPoint ® files on your phone.
Open a file
) or receive as an email attachment
(see
Open email attachments ). You can view files in DOC, DOCX, TXT,
XLS, XLSX, PPT and PPTX formats.
BEFORE YOU BEGIN Before you put a file on your phone, make sure you
have enough storage space on your phone to fit the file. Open
Device
Info and look at the Available field under Phone .
1
Doc View . The list of the Microsoft Office files that are on your phone appears onscreen.
3 To open another file: Open the
Open . Tap the file.
TIP To move between open files, tap the centre of the gesture area to go to Card view. Tap the card of the file you want to read.
Change the text display size
For information on zooming in and out, see Zoom gestures .
• Pinch out to enlarge items onscreen.
• Pinch in to decrease the size of items onscreen.
• Double-tap the screen to zoom in or out a specified amount.
• Turn on horizontal scroll (Word documents only): Open the
Wide View . In Wide view, text does not wrap on the right side of the screen. You can scroll horizontally to see more text.
1
Find text in a file
With a file open, open the
and tap Find .
2 To search for a file, begin typing the name. Tap the file when it appears.
138 Chapter 9 : Documents
2 Type the text you want to find and press Enter or tap . The first instance of the text appears highlighted.
3 Do one of the following:
• Find the next instance: Tap .
• Find the preceding instance: Tap .
4
To exit search, open the application menu
and tap Find .
Save a file with a new name
1
2
With the file open, open the application menu
and tap Save As .
Enter the new file name and tap Save As .
Share a file
1
2
With the file open, open the application menu
and tap Share .
Create the email message and tap .
View file properties
You can view properties such as the file size, date created or modified and more.
1 With the file open, tap the file name.
2 Tap outside the file properties to dismiss them.
View comments, endnotes and footnotes in a Microsoft Word document
In an open Word document, comments, endnotes and footnotes are indicated by highlighted text.
Chapter 9 : Documents 139
1 Tap the text or footnote indicator to open the comment, endnote or footnote.
Show or hide rows or columns in a spreadsheet
• To hide a row or column: Tap the row or column header to select it and tap Hide selected .
2 To close the comment, endnote or footnote, tap outside it.
Select a row or column in an Excel ® spreadsheet
• Tap the row header or column header.
Resize rows or columns in a spreadsheet
1
2
and tap Resize .
Drag the row or column.
• To show a hidden row or column: Drag one of the row or column headers to either side of the hidden row or column. Tap Show Hidden .
• To display all hidden rows or columns: Open the
and tap
Show All Hidden .
Sort your data in a spreadsheet
• Tap the column header and tap Sort ascending or Sort descending .
Switch between sheets in a spreadsheet
Do one of the following:
• Tap or to move to the next or previous sheet.
•
and tap Worksheets . Tap the sheet.
• Tap the current sheet number in the bottom left-hand corner of the screen. Enter the page number you want to jump to and press Enter .
140 Chapter 9 : Documents
View comments in a spreadsheet
1
2
In an Excel ® spreadsheet, comments are indicated by a red triangle in the top right-hand corner of the relevant cell.
Tap the red comment indicator to open the comment.
Tap the comment to close it.
Switch among views in a PowerPoint ® presentation
In an open presentation, open the application menu
and tap a view.
To return to normal presentation from Outline or Show Notes view:
• From Outline view: Tap a slide.
• From Notes view: Open the
Show Notes .
Move around in a presentation
• To go to the next or preceding slide: Tap or .
• To jump to a different slide: Tap the current slide number in the bottom left-hand corner of the screen. Enter the slide number you want and press
Enter .
Upgrade to Documents To Go ® from DataViz
If you upgrade to Documents To Go ® from DataViz (sold separately), you can create and edit Word, Excel and PowerPoint files on your phone, in addition to viewing them.
1
Doc View .
2 Open a document, open the
, scroll down the menu if needed, and tap Document Editing .
For more information on Documents To Go, go to dataviz.com
.
PDF View
With PDF View, you can view PDF (Adobe Acrobat) files on your phone.
Open a PDF file
You can view a PDF file that you copy from your computer (see
Copy files between your phone and your computer ) or receive as an email attachment
).
BEFORE YOU BEGIN Before you put a file on your phone, make sure you have enough storage space on your phone to fit the file.
Device
Info and look at the Available field under Phone .
1
PDF View . The list of your files appears onscreen.
2 To search for a file, begin typing the name. Tap the file when it appears.
Chapter 9 : Documents 141
If the PDF file was created with a password, enter the password to open the file.
3 To open another file: Open the
and tap Open . Tap the file.
TIP To move between open PDFs, tap the centre of the gesture area to go to Card view. Tap the PDF card you want to read.
Move around in a PDF file
• Go to the next or preceding page: Tap or .
• Jump to a different page: Tap the current page number at the bottom of the screen. Enter the page number you want and press Enter .
• Move a part of the current page to the centre of the display: Tap and hold on the part of the page you want, and drag it to the centre.
Change the text display size
For information on zooming in and out, see
.
• Pinch out to enlarge items onscreen.
• Pinch in to decrease the size of items onscreen.
• Double-tap the screen to zoom in or out a specified amount.
1
Find text in a file
With a file open, open the
and tap Find .
2 Type the text you want to find, and press Enter or tap . The first instance of the text appears highlighted.
3 Do one of the following:
• Find the next instance: Tap .
• Find the preceding instance: Tap .
4 To exit search, open the
Find .
142 Chapter 9 : Documents
1
Save a file with a new name
With the file open, open the application menu
and tap Save As .
1 With the file open, open the
Bookmarks . A checkmark next to a bookmark name identifies the section of the file you are currently viewing.
2 Enter the new file name and tap Save As .
Share a file
1
2
With the file open, open the application menu
and tap Share .
Create the email message and tap .
View bookmarks
If a PDF file was created with bookmarks, you can see the bookmarks on your phone.
2 Do any of the following:
• To expand a bookmark entry: Tap .
• To collapse a bookmark entry: Tap .
• To search for a specific bookmark: Type the bookmark name.
3 Tap a bookmark to jump to that section of the file.
Chapter 9 : Documents 143
144 Chapter 9 : Documents
Preferences
There are lots of ways to make your Palm
®
Pixi™ Plus phone work better for you. Personalise your phone to make it match your lifestyle.
You can easily customise many features of your phone like the wallpaper, screen brightness, ringtone for incoming calls and more.
In this chapter
148 Remotely erase your Palm profile account
Chapter 10 : Preferences 145
Backup
1
Back up your information
A Palm profile connects your phone to Palm to get automatic updates, back up your data, and more. You create a Palm profile when you set up your phone.
Your phone backs up the contacts, calendar events, tasks and memos that are in your Palm profile account, as well as system settings and applications you downloaded to your phone. All this information is automatically backed up daily to your Palm profile. So if you ever need to erase the info from your phone, you can restore all your backed-up info. You can turn off automatic backup, and you can also perform a manual backup.
Backup does not affect information stored in online accounts like Google.
Information stored in online accounts is synchronised by the online provider at regular intervals. Information stored in Exchange is synchronised by your company's Exchange server.
Backup .
2 Do any of the following:
• Back up your information manually: Tap Back up now .
• Turn off automatic backup and delete backed-up information: Tap
On to switch backup from On to Off. Tap Turn Off And Erase Data .
This deletes all your information on the server. It does not affect the information on your phone.
TIP
Go to Device Info to delete the information on your phone (see Erase data and reset your phone ).
• Turn on automatic backup if you had previously turned it off: Tap Off to switch Backup from Off to On.
What information is backed up?
All data backed up to your Palm profile is encrypted, and only you, the profile owner, can access your data. Backed up data cannot be accessed by
Palm. Data in your Palm profile account can only be added to or edited on your phone.
IMPORTANT In the event that your phone is lost or stolen, you can go to your
Palm profile on palm.com
and from there erase the data on your phone.
The following table lists info that is and is not backed up to your Palm profile:
Table 1. Backup details
Application Backed up
App
Catalog
When you sign in to your
Palm profile after your phone is erased, apps you downloaded from App
Catalog are downloaded again.
Not backed up
App settings and data stored in the app.
Applications from sources other than App Catalog.
146 Chapter 10 : Preferences
Table 1. Backup details
Application Backed up
Backup Backup setting is on by default.
Bluetooth Nothing is backed up.
Calendar Events in your Palm profile account.
Username for online accounts that sync, like
Google.
Contacts
Preferences (see
).
Contacts in your Palm profile account.
Username for online accounts that sync, like
Google.
Preferences (see
Not backed up
Events in online accounts.
Password for online accounts that sync, like
Google.
Contacts in online accounts.
Password for online accounts that sync, like
Google.
Original contact photos added from a local image on the phone.
Linking relationships between contacts.
Speed dials.
Date &
Time
Nothing is backed up.
Doc View Nothing is backed up.
Keep a copy of these files on your
computer (see Copy files between your phone and your computer
) .
Table 1. Backup details
Application Backed up
Email Username of your email accounts. When you sign in to your Palm profile after your phone is erased, email accounts are restored and synchronised after you enter the password for each account.
Launcher
Location
Services
Nothing is backed up.
Nothing is backed up.
Memos All memos.
Messaging Username of accounts.
Not backed up
Emails, their contents and attachments, their sort order, and account preferences.
PDF View Nothing is backed up.
Keep a copy of these files on your computer (see
Copy files between your phone and your computer ).
Phone
Photos
Nothing is backed up.
Username for online accounts that sync, like
Facebook and Photobucket.
No photos are backed up.
On your computer, keep a copy of the photos that are on your phone (see
Copy files between your phone and your computer ).
Passwords for online accounts that sync, like
Facebook and Photobucket.
Regional
Settings
Nothing is backed up.
Message contents, passwords, attachments and history.
Chapter 10 : Preferences 147
Table 1. Backup details
Application Backed up
Screen &
Lock
Nothing is backed up.
Nothing is backed up.
Sounds &
Ringtones
Tasks Tasks in your Palm profile account.
Username for online accounts that sync, like
Exchange.
Wallpaper Nothing is backed up.
Web Bookmarks.
Wi-Fi
Browser cookies.
Nothing is backed up.
Not backed up
Tasks in online accounts.
Passwords for online accounts that sync, like
Exchange.
Downloads and web settings.
Update your Palm Profile settings
IMPORTANT To ensure that the data on your phone is consistent with that stored on your Palm profile, Palm recommends that you perform a manual backup of your data after changing any of your Palm profile settings (see
1
2
Backup .
Tap
and tap Palm Profile .
3 Enter your Palm profile password and tap Sign In .
4 Edit any of the following:
First Name/Last Name: Change the first name and/or last name associated with your Palm profile.
Email: Change the email address associated with your Palm profile. A verification email is sent to the new address. Click the link in the email to verify the new address. After you verify, the email address is changed.
Security Question/Answer: Tap the current question and tap a new one. Then tap Answer and enter an answer.
Change Password: Tap Change Password . Enter your new password and confirm it. Tap Done .
Remotely erase your Palm profile account
In the event that your phone is lost or stolen, you can go to your Palm profile at palm.com/palmprofile and, from there, erase the data on your phone.
148 Chapter 10 : Preferences
Date & Time
You can set your phone to adjust the date and time automatically to the local date and time wherever you are, or you can turn this feature off and enter this information manually.
1
Date & Time .
2 Set any of the following:
Time Format : Set whether to use a 12-hour or a 24-hour format.
Network time: Network time is set by your wireless service provider's network. Tap On or Off . If you turn this option off, select the date and time. If you switch from manual time to network time, there might be a delay before the network time updates on your phone.
Network time zone: Tap On or Off . If you turn this option off, tap the city that appears onscreen. Type the name of a country or city in the time zone you want and then tap the location.
Device Info
View system information
1
Device Info . Basic system information is displayed, such as your phone number, battery usage and available memory.
2 To view more detailed system information, tap More Info and tap
Software or Hardware .
Rename your phone
1
Device Info .
2 Tap the Name field and enter the new name.
Restart your phone
If an application freezes, first try restarting your phone. No files or settings are changed when you restart.
1
Device Info .
2 Tap Reset Options and tap Restart .
NOTE If the screen does not respond to taps, press and hold power while you slide the ringer switch three times to restart your phone.
Erase data and reset your phone
If restarting your phone does not solve the problem of application freezes, you may need to reset the phone. A reset deletes some or all information
Chapter 10 : Preferences 149
from your phone (depending on the type of reset you select). After a reset, you must follow the prompts to sign in to your Palm profile again before you can use your phone.
IMPORTANT You should perform a manual backup of your data before resetting
your phone (see Back up your information ).
1
2
Device Info .
Tap Reset Options .
3 Do one of the following:
• To erase any applications you have installed from App Catalog, as well as any information associated with those applications: Tap
Erase Apps & Data twice.
• To erase all files stored in USB drive storage, such as pictures, videos and music: Tap Erase USB Drive twice.
• To erase both your applications and USB drive storage files, as well as information about your Palm profile: Tap Full Erase . If you want a clean erase of your currently installed apps and files but plan to continue using the phone, tap Full Erase again. If you plan to give the phone away and you do not want your data and files to be recoverable even using a third-party tool, tap Secure Full Erase .
150 Chapter 10 : Preferences
This performs a complete wipe of the phone. Note that a secure full erase takes considerably longer than a "normal" full erase.
About the full erase options
In most cases, you can perform a "normal" full erase if you want to erase downloaded applications and USB drive storage files from your phone.
Perform a secure full erase when you give your phone to somebody else and you don’t want that person to be able to access your data. Also, before giving your phone to another person, you must manually delete all the apps you installed because they are automatically reinstalled on your phone after a full erase (see
Regardless of which full erase option you choose, all your data on the web— in your online accounts and in your Palm profile—is untouched.
After either type of full erase, you can sign in to your Palm profile either on a new webOS phone or the same phone you just erased. Signing in restores your Palm profile data and information from online accounts, but not your stored files such as pictures, videos and music (you must copy those again to
the phone; see Copy files between your phone and your computer
).
Run Quick Tests
If you are troubleshooting your device with a support agent, you can run
Quick Tests to get diagnostic information. If you need more information after running Quick Tests, you can run one or more Interactive Tests (see
).
1
Device Info .
2 Open the
Quick Tests .
3 Work with the support agent to view and report the test results.
Run Interactive Tests
If you are troubleshooting your device with a support agent and need more information after running Quick Tests (see
), you can run one or more Interactive Tests.
1
2
Device Info
.
and tap Interactive Tests .
3 Work with the support agent to run and view results from one or more tests.
Change default applications
If you have more than one application on your phone that can perform a particular function, you can change the default application to use for that function.
In addition, if you have more than one application on your phone that can open a particular file type, you can change the default application to use for opening that file type.
1
Device Info .
2
and tap Default Applications .
3 Do either or both of the following:
• To change the default application to use for different functions:
Under Data Types , tap the currently displayed application for a given data type, and tap a different application.
• To change the default application to use for different file types:
Under File Types , tap the currently displayed application for a given file type, and tap a different application.
NOTE If the application displayed for a data type or file type is greyed out, that means it is the only application available on your phone for that function or file type.
Use Certificate Manager
Certificates are digital documents that are used to authenticate and exchange information on networks. Certificates can be issued for a user, a device or a service.
Install a certificate from USB drive storage
You can install a certificate that is located in the USB drive storage on your phone. For information on copying a certificate into USB drive storage, see
Copy files between your phone and your computer .
1
Device Info .
2 Open the
Certificate Manager .
3 Tap and tap the certificate name.
Chapter 10 : Preferences 151
Install a certificate from an email attachment
• Open the email attachment (see
) and then tap
Trust Certificate .
View certificate details
You can view user-installed certificates only.
1
2
Device Info
.
3 Tap the certificate name.
and tap Certificate Manager .
Delete a certificate
Only user-installed certificates can be deleted.
1
2
Device Info
.
and tap Certificate Manager
3 Tap the certificate and tap Delete Certificate .
.
Enable media sync
If you use iTunes version 9.0.1 or earlier, you can synchronise non-DRM music, photos and videos from your computer to your phone by enabling
Media Sync mode on your phone. You can also disable media sync if you update to a newer version of iTunes or use a different method to copy media files to your phone, such as USB Drive mode or a third-party solution (see
Copy files between your phone and your computer
).
NOTE If you’ve already transferred media files using Media Sync mode—or if the
Media Sync button appears when you connect your phone to a computer with the
USB cable—then media sync is already enabled on your phone.
1
Device Info .
2 Open the
Enable Media Sync .
3 To use Media Sync mode to transfer media files from iTunes, connect your phone to your computer with the USB cable and tap Media Sync .
TIP To disable media sync:
Device Info
, tap
Disable Media Sync and tap Disable and Delete . This deletes any media files on your phone that you copied from iTunes.
Regional Settings
Language
You can set your phone display to any language available for the device.
1
Regional Settings .
2 Tap the language currently displayed in the Language field and then tap a new language.
3 If a region list is displayed, tap the region.
4 Confirm you want to use the new language or revert to the original language.
Your phone restarts after you select a new language. The restart does not affect your data or applications.
152 Chapter 10 : Preferences
Formats
You can set your phone to format numbers, currency, date and time to reflect your country's style.
1
2
Regional Settings .
In Formats , tap the country name.
3 Do one of the following:
• Begin typing the name of another country and when it appears, tap it.
• Scroll down to find a country and then tap it.
4 Confirm you want to change the format.
Your phone restarts after you select a new country format. The restart does not affect your data or applications.
Screen & Lock
Change screen brightness
1
2
Screen & Lock .
Under Screen , drag the Brightness slider to the preferred level.
Set the interval for turning the screen off automatically
By default, your screen turns off after one minute of inactivity to save battery power. You can change this interval.
1
Screen & Lock .
2 In Turn Off After , tap the interval shown and then tap the number of seconds or minutes.
Change your wallpaper
Your wallpaper is the screen background in Card view. You can customise the wallpaper to show a favourite picture.
1
Screen & Lock .
2 Tap Change Wallpaper .
3 Do one of the following:
• Use an existing picture as the background: Tap the album containing the picture and tap the picture.
• Use a new picture as the background: Tap New Photo and take the picture.
4 (Optional) Do either or both of the following:
• To zoom out or in on a part of the picture: Pinch in or out on the picture.
• To capture the portion of the picture you want for your wallpaper:
Tap and hold the picture, and then drag the portion you want to the centre of the onscreen box.
5 Tap Set Wallpaper .
Turn advanced gestures on/off
Turning on advanced gestures gives you two additional gestures, previous and next, and also changes the way you make the back gesture, and the forward gesture in the Web app.
• Previous and next gestures: The previous and next gestures let you move among your open applications without first going to Card view. The previous gesture is a full swipe from left to right across the entire length of
Chapter 10 : Preferences 153
the gesture area. The next gesture is a full swipe from right to left across the entire length of the gesture area. Use these gestures when you have more than one app open and an app is displayed full-screen. By making the previous and next gestures you go from full-screen view to full-screen view of each app. The order of applications is determined by the order that you opened them or arranged them in Card view.
• Change to the back gesture and to the forward gesture in Web: The back gesture still goes from right to left in the gesture area, but you must make a shorter swipe, from the centre outwards. The forward gesture in Web also requires a shorter swipe.
1
Screen & Lock .
2 In Switch Applications , tap On or Off .
Set options for unlocking the screen
The screen locks five seconds after it turns off automatically or immediately if you turn the screen off manually. Use Secure Unlock if you want to require a PIN or a password to unlock the screen.
TIP If your company issued your phone to you, check with your system administrator whether the company has its own settings for locking and unlocking the screen of your phone.
154 Chapter 10 : Preferences
1
Screen & Lock .
2 To turn Secure Unlock on: In Secure Unlock , tap Off , tap Simple PIN or Password and do one of the following:
Simple PIN: Enter a PIN of any length. This is a PIN that you make up.
Enter the PIN again to confirm and then tap Done .
Password: Enter a password containing any combination of letters and numbers. Enter the password again to confirm and then tap Done .
IMPORTANT Make sure you write down your PIN or password and keep it somewhere safe. If you forget your PIN or password, you need to remotely reset your phone and may lose data.
3 To turn Secure Unlock off: In Secure Unlock , tap Off . Enter the PIN or password and then tap Done .
Change your Secure Unlock password
1
Screen & Lock .
2 In Secure Unlock , tap Change PIN or Change Password .
3 Enter the old PIN/password and the new PIN/password.
4 Tap Done .
Get notifications when the screen is locked or off
1
Screen & Lock .
2 Under Notifications , tap On or Off to set whether notifications are displayed when the screen is locked.
3 Under Notifications , in Blink Notifications , tap On or Off . If blink notifications are turned on, when the screen is off, the light in the gesture area pulses when a notification arrives and continues to pulse until you tap the notification or turn on the screen. Blink notifications are on by default.
Sounds & Ringtones
Manage system sounds and notifications
You can turn system sounds, such as transition sounds and notification alerts, on or off. You can also set the volume for system sounds.
Sliding the ringer switch off not only turns off the ringer for incoming phone calls, it also turns off system sounds like the shutter click when you take a picture. The ringer switch does not affect music and video sound. By default, when the ringer switch is off, you can still hear the Clock alarm. If you want to change this setting so that turning off the ringer switch also turns off the
Clock alarm sound, go to Clock > Preferences . Under Ringer Switch Off , change Play alarm anyway to No .
1
Sounds & Ringtones .
2 In Ringer Switch Off , tap Vibrate or Mute to set whether your phone vibrates when you slide the ringer switch off.
3 Under Ringer Switch On , set any of the following:
Rings & Alerts: Select Sound & Vibrate or Sound. To change the ringtone for incoming calls, see
Select the ringtone for incoming calls
.
Ringtone Volume: Drag the slider to set the ringtone volume. This also sets the Clock alarm volume.
TIP Adjusting the Ringtone Volume slider is the same as using the volume up and volume down buttons on the side of the phone.
System Sounds: Set whether to turn on system-wide sounds for notification, transitions, shutter click and the like. Drag the Volume slider to set the system sounds volume.
Select the ringtone for incoming calls
The ringtone you select here applies globally to all incoming calls. You can
also set a unique ringtone for a contact (see Add a ringtone to a contact
).
1
Sounds & Ringtones .
2 Tap the displayed ringtone to open the full list of tones.
3 Tap the name of the ringtone to select it.
4 Tap to listen to the ringtone.
5 To set the ringtone volume, drag the Ringtone Volume slider.
Select a song as a ringtone
You can add the first few seconds of a song as the ringtone for your phone.
Chapter 10 : Preferences 155
The ringtone you select here applies globally to all incoming calls. You can also set a unique ringtone for a contact (see
Add a ringtone to a contact ).
1
2
Sounds & Ringtones .
Tap the displayed ringtone.
3 Tap .
4 Tap the song title to add it as your ringtone. Tap to the right of a song title to preview it.
5 To set the ringtone volume, drag the Ringtone Volume slider.
156 Chapter 10 : Preferences
Troubleshooting
Although we can't anticipate all the questions you might have, this chapter provides answers to some of the most commonly asked questions. For additional information and answers to other common questions, visit palm.com/support.
In this chapter
158 For users of other Palm ® devices
169 Sending and receiving data in Email, Messaging and
172 Transferring information between your phone and your computer
173 Backing up and restoring data
174 Transferring information from another Palm ® webOS™ platform phone
Chapter 11 : Troubleshooting 157
For users of other Palm
®
devices
I want to transfer my data from my computer
If your personal information such as contacts or calendar events is stored in a desktop organiser such as Palm ® Desktop by ACCESS or Microsoft
Outlook ® , you can do a one-time, one-way export of that data from the desktop organiser to your Palm ® Pixi™ Plus phone.
Windows: You can transfer contacts, calendar events, tasks and memos/ notes from Palm Desktop software by ACCESS version 6.2 and Microsoft
Outlook 2003 or later. If you don't have Palm Desktop version 6.2, download it for free from palm.com/support .
IMPORTANT If your desktop Outlook synchronises with an Exchange server using Microsoft Exchange ActiveSync, you cannot do a one-way export of that
Outlook data to your phone. Instead, set up your Exchange account to synchronise with your phone (see
How do I send and receive email on my phone?
Mac: You can transfer contacts, calendar events and tasks from Address
Book, iCal or Palm Desktop software by ACCESS version 6.2. If you don't have Palm Desktop version 6.2, download it for free from palm.com/support .
For information about various ways to export your data, see Data transfer .
For more detailed information, go to palm.com/migrate-pixi.
Battery
WARNING Use only batteries and chargers that are approved by Palm with your phone. Failure to use a battery or charger approved by Palm may increase the risk that your phone will overheat, catch fire or explode, resulting in serious bodily injury, death or property damage. Use of unapproved third-party power supply accessories may damage the device and void the Limited Warranty for the product.
I can't charge the battery
• If you're using a new battery or a new charger, make sure the battery and charger are approved by Palm for use with your phone. Failure to use an approved battery or charger may prevent your phone from turning on or being charged.
• If you're using an existing, approved battery, the battery may have reached
the end of its useful life and may need to be replaced. See I need to replace the battery
for details.
I need to replace the battery
Your Pixi Plus phone comes with a replaceable battery. Make sure to use a battery that is approved by Palm and that is compatible with your phone.
Failure to use the proper battery may result in personal injury or product damage, and it voids your phone warranty.
NOTE
Please dispose of the old battery properly. See Recycling and disposal
.
1 If the USB cable is attached to the phone, disconnect the USB cable.
2 If a wired headset is attached to the phone, disconnect the headset.
158 Chapter 11 : Troubleshooting
3 Turn the phone completely off (see
Turn everything (the screen and wireless services) on/off
).
4 To begin separating the back cover from the body of the phone, use your thumbnail to release the clasp at the midpoint of the left side of the phone (see (a) in step 5).
6 Run your thumbnail around the hairline opening to release the bottom-left and bottom clasps. End at (b).
5 Run your thumbnail around the hairline opening to release the top-left and top clasps. You may hear a sound when the clasp releases.
7 Swing the body of the phone out of the back cover as if the right side were a hinge.
Chapter 11 : Troubleshooting 159
8 Remove the battery by putting your finger in the recess to the right of the battery; push the battery left and then lift it up and out.
10 To replace the back cover: Insert the ringer switch into the hole provided for it on the right side of the back cover.
9 Insert the new battery .
11 Press the back cover and the body of the phone together at each pair of clasps. You can feel the clasps engage.
12 Press and hold power on the top left-hand corner of your phone until you see the Palm logo on the screen (approximately five seconds).
Then wait until your phone completes startup.
160 Chapter 11 : Troubleshooting
TIP If your phone does not turn on after you insert the battery and press and hold power , you may need to charge the battery (see
).
I inserted or removed the SIM card without taking out the battery—now I can't connect to the network.
If you inserted or removed the SIM card before you removed the battery, your phone cannot connect to the network. To restore the network connection, do the following:
1 Remove the battery (see
I need to replace the battery , steps 1–8, for
instructions).
2 Remove the SIM card.
3 Reinsert the SIM card.
4 Replace the battery and the back cover (see
I need to replace the battery , steps 9–12, for instructions).
5 Press and hold the power button on the top right-hand corner of your phone until you see a logo on the screen (approximately five seconds). Then wait until your phone completes startup.
6 If Aeroplane Mode appears in the top left-hand corner of the screen, open the
Turn off Aeroplane Mode .
I can't get my screen to turn on after removing and replacing the battery
Removing the battery turns off your phone completely, so you can't just press power to turn on the screen. Instead, press and hold power until you see the Palm logo on the screen (approximately five seconds).
Then wait until your phone completes startup.
NOTE If your phone does not turn on after you press and hold power , you need
to charge the battery (see Charge the battery ).
I can't get the back cover off
1 If the USB cable is attached to the phone, disconnect the USB cable.
2 If a wired headset is attached to the phone, disconnect the headset.
3 If you are removing the cover to replace the battery, turn the phone
completely off (see Turn everything (the screen and wireless services) on/off ).
4 To begin separating the back cover from the body of the phone, use your thumbnail to release the clasp at the midpoint of the left side of the phone (see a in step 5).
Chapter 11 : Troubleshooting 161
5 Run your thumbnail around the hairline opening to release the top-left and top clasps. You may hear a sound when the clasp releases.
7 Swing the body of the phone out of the back cover as if the right side were a hinge.
6 Run your thumbnail around the hairline opening to release the bottom-left and bottom clasps. End at (b).
1
I can't get the back cover on
Insert the ringer switch into the hole provided for it on the right side of the back cover.
162 Chapter 11 : Troubleshooting
2 Press the back cover and the body of the phone together at each pair of clasps. You can feel the clasps engage.
3 If you removed and reinserted or replaced the battery when the back cover was off, you need to turn the phone back on: Press and hold power on the top left-hand corner of your phone until you see the
Palm logo on the screen (approximately five seconds). Then wait until your phone completes startup.
TIP If your phone does not turn on after you insert the battery and press and hold power , you need to charge the battery (see
).
Screen and performance
The screen appears blank
To save power, the screen dims automatically after a period of inactivity, and then turns off.
If you have just inserted or replaced the battery, you need to press and hold power until you see the Palm logo on the screen. Otherwise, follow these steps in sequence if you see a blank screen:
1 To brighten the screen if it has dimmed, tap the screen.
2 To turn on the screen, press power . Drag up to unlock the screen.
3 Look closely at the screen. If the display appears but is faint, try adjusting the screen brightness (see
).
4 If the problem persists, connect your phone to the AC charger (see
Charge the battery ). If you see a faint display, try to restart your phone
).
5 If you don't see a display or the screen doesn't respond to taps, press and hold power and slide the ringer switch three times to restart your phone. Then wait until your phone completes startup.
An application does not respond to taps
Tap the centre of the gesture area. If the application screen minimises to a card, do the following:
Device Info and restart your phone (see
).
If the screen does not respond to taps at all, press and hold power and slide the ringer switch three times to restart your phone. Then wait until your phone completes startup.
Chapter 11 : Troubleshooting 163
Applications are running slowly
NOTE Be sure that any third-party applications you install are compatible with the Palm ® webOS™ platform. Applications written for Palm smartphones using the
Palm OS operating system or Windows Mobile are not compatible with your Pixi
Plus phone. If you can try a free version of the software before purchasing it, you can test it first to make sure it works properly. In App Catalog, you can purchase the Classic application from MotionApps to run Palm OS applications on your Pixi
Plus phone.
1
2
Tap the centre of the gesture area to display Card view.
Scroll through the cards and note how many applications are open.
3 Close any application you are not using by throwing its card off the top of the screen.
If the problem persists after you close apps you are not using, restart your
phone (see Restart your phone ).
My gestures in the gesture area aren't working
• Some gestures begin in the gesture area and end in the touchscreen, and vice versa. Crossing the border between the two areas with your finger is crucial to making the gesture successfully. Likewise, the drag gesture for opening a menu begins at the top of the phone, above the screen, and crosses down onto the screen.
• If you cannot make the back gesture, check to see if you have the next/ previous app gestures turned on (see
Turn advanced gestures on/off ). If so,
you need to make a short swipe left for the back gesture, and a full swipe right or left for the next or previous open app.
• Likewise, you can't use the next/previous app gestures unless you turn
them on (see Turn advanced gestures on/off ).
• You can see animations of many gestures:
Help and tap Clips .
Or go to palm.com/support to watch the animations on your desktop
computer. Also, see Use gestures: tap, swipe, drag, flick, pinch
.
There are small icons in the bottom right-hand corner of the screen
Those icons represent notifications that you have not opened or dismissed.
For most types of notifications, if you do not tap a notification after a few seconds, it becomes an icon in the bottom right-hand portion of the screen.
If you see one or more icons, tap anywhere on the bottom of the screen to display your notifications.
Phone
Signal strength is weak
Become familiar with low coverage areas where you live, commute, work and play. Then you know when to expect signal-strength issues.
• If you're standing, move about 3 metres in any direction.
• In a building, move near a window. Open any metal blinds.
• In a building, move outdoors or to a more open area.
• Outdoors, move away from large buildings, trees or electrical wires.
• In a vehicle, move your phone so that it's level with a window.
* Gesture area
164 Chapter 11 : Troubleshooting
My phone doesn't connect to the mobile network
•
Try the suggestions in Signal strength is weak
for weak signals.
• Turn off your phone and turn it on again (see
•
Restart your phone (see Restart your phone ).
I see five bars in the signal-strength icon, but I still can't connect to the network
The signal-strength icon always displays five bars. Your signal strength is indicated by the number of bars that are shaded white. If most or all of the bars are grey, you are in an area of weak or no coverage.
The person on the other end of the line hears an echo
• Try decreasing the volume on your phone—whether you are using the speakerphone or the earpiece—to avoid coupling or feedback on the other person's end.
• Position the earpiece closer to your ear to prevent sound leaking back into the microphone.
• If you're using the speakerphone feature with your phone lying on a flat surface, try turning the phone face down (screen facing the surface).
I hear my own voice echo
Ask the person on the other end of the call to turn down the volume on his or her phone or to hold the phone closer to his or her ear.
My voice is too quiet on the other end
• Make sure you position the microphone, which is on the bottom left-hand side of the keyboard next to the Option key, close to your mouth.
Make sure you are not covering the microphone with your cheek or chin.
• Check the signal-strength icon. If the signal is weak, try to find an area with better coverage (see
).
I hear static or interference
Check the signal-strength icon. If the signal is weak, try to find an area with better coverage (see
).
If you're using a hands-free device enabled with Bluetooth ® technology, try the following:
wireless
• Move your phone closer to the hands-free device. Audio quality degrades as the distance between your phone and the hands-free device increases.
The effective range for a hands-free device varies among manufacturers.
• Confirm that no obstructions, including your body, are between the phone and your hands-free device. For example, move your phone to the same side of your body as your hands-free device.
My phone seems to turn off by itself
Your phone has a power-saving feature that's set to turn off the screen if it has been idle for one minute. You can change the auto-shut off interval (see
Set the interval for turning the screen off automatically ).
If you restart your phone, wireless services, such as Wi-Fi and Bluetooth, are automatically turned on if they were on before the restart. However, if the phone can't determine if a wireless service was on before the restart, that
service does not automatically turn on (see Turn the phone on/off
).
If the problem persists and you're using third-party applications, see
Third-party applications for additional suggestions.
Chapter 11 : Troubleshooting 165
I am working with a support agent and need to find my IMEI number
Do one of the following:
•
Device Info , More Info and tap Hardware . The IMEI number is listed under Network .
•
Phone and enter *#06# on the dial pad or the keyboard.
Tap .
Hands-free devices
I can't make or receive calls using a Bluetooth ® hands-free device
Verify all of the following:
•
The Bluetooth feature is turned on (see Turn the Bluetooth feature on/off
).
• Your Bluetooth hands-free device is charged and turned on.
• Your phone is paired with your hands-free device, and the hands-free device appears in the Devices
list (see Connect with a paired device ).
• Your phone is within range of the hands-free device. Bluetooth range is up to 10 metres in optimum environmental conditions, which include the absence of obstacles, radio interference from nearby electronic equipment and other factors.
• You are away from other devices using the 2.4 GHz radio frequency, such as cordless phones and microwaves. If this is impossible, move the phone closer to the hands-free device.
• The hands-free device is compatible with your phone. Go to palm.com/ support to see a list of supported devices.
I lost the connection between my phone and my Bluetooth headset
If your headset isn't working, delete the existing pairing (see
and create a new one (see
Set up and use a Bluetooth ® hands-free device
).
I hear static or interference when using my hands-free device
• Try moving your phone closer to the hands-free device. Audio quality degrades as the distance between your phone and the hands-free device increases. The effective range for a hands-free device varies among manufacturers.
• Confirm that no obstructions, including your body, are between the phone and your hands-free device.
• Move to a quieter location to reduce environmental noise.
Some features of my hands-free device don't work with my phone
• Check the compatibility list at palm.com/support to ensure that your device is compatible with your Pixi Plus phone.
• Not all hands-free features work with every hands-free device. Check the documentation that came with your hands-free device or the manufacturer's website for feature-compatibility information specific to your device.
Synchronisation
What is synchronisation?
Anytime you are in Email, Calendar or Contacts, you can set up a relationship to wirelessly sync data with selected online accounts—for example, Google or Exchange (sometimes called EAS—check to see if your
166 Chapter 11 : Troubleshooting
company supports this). You must first create an online account with an online account provider before you can set it up on your phone.
Sync means that if you enter, change or delete information in one location, the change automatically shows up in the other location. So if you enter a
Google contact in the Contacts application on your phone, the contact appears in your online Google contacts—no need to enter it twice.
How do I set up synchronisation with an online account?
The first time you open Email, Contacts or Calendar, you are given the option to enter settings for one or more online accounts (see
,
Use Contacts for the first time
or Use Calendar for the first time ). For any
account, you need to enter the settings in only one of these applications to synchronise data for all three.
You can add accounts at any time using the preferences in any of these
applications (see Set email preferences ,
You can also set up the Messaging application to work with an online
account such as Facebook or Photobucket (see Set up an online pictures account on your phone ).
See Online accounts available for Palm ® webOS TM phones
for the current list of online accounts that synchronise your info and those that do a one-way transfer of info either from the web to your phone or from your phone to the web.
I don't want to sync calendar or contact information with my online account—just email
For most online account providers that sync with more than one app—for example, Google—if you do not want to sync an application with that provider's online account, you can remove that account from within the application. The online account continues to sync with any other related applications.
IMPORTANT You cannot remove individual Exchange account applications. If you remove your Exchange account from one application, sync stops with all your
Exchange apps.
1
2 Open the
Preferences & Accounts .
3 Tap the account name.
4 Tap Remove Account , and then tap Remove [app name] Account .
I want to sync with Outlook or Palm Desktop software on my computer
By default, your Pixi Plus phone does not support synchronisation with Palm
Desktop software or Outlook on your desktop computer. Your Pixi Plus phone, however, gives you options for synchronisation without a cable. You can sync with online services that Palm has partnered with so that you can store and sync your info in online accounts. You can access your data even when you are not able to make a connection to the web because your data is stored on your phone.
If you have data from a Palm smartphone in Outlook or Palm Desktop software, you can do a one-time, one-way export of the data from the desktop application to your phone (see
How do I get data off my computer?
). You can assign this data to sync with an online account. You can also assign it to the Palm profile account. Data in this account is backed up to your Palm profile daily, so you can retrieve it if you need to reset your phone. But it is not a true sync because you cannot change your Palm profile data anywhere except on your phone.
If your desktop Outlook synchronises with an Exchange server using
Microsoft Exchange ActiveSync, you cannot do a one-way export of that
Chapter 11 : Troubleshooting 167
Outlook data to your phone. However, you can synchronise the Outlook data wirelessly with your phone through your Exchange account.
TIP A number of third-party applications (sold separately) are available that let you synchronise data on your Pixi Plus phone with a desktop application. Visit palm.com/sync-solutions to learn more.
I have an Exchange account at work, but my data is not being downloaded to my phone
Check with your system administrator to obtain or verify the name of the mail server that offers you wireless access to the corporate mail system.
If you cannot obtain the name of this server (some companies do not give it out because they do not want wireless access to their servers), you cannot synchronise with your Exchange account.
If your company requires you to change your password for accessing your
Exchange account, you must change the password on your phone (see
Change account login settings ).
I have entered the settings to sync with Exchange, but I can't synchronise with my company's Exchange server
Check with your system administrator to find out if a system-wide locking policy is in place.
A notification tells me that ActiveSync encountered a problem on the server
There is a temporary problem with the server, or the server may be temporarily overloaded. Try again later, and if the problem persists, contact your system administrator.
A notification tells me that there is not enough free memory to synchronise
1 Tap the centre of the gesture area to display Card view.
2 Scroll through the cards and note how many applications are open.
3 Close any application you are not using by throwing its card off the top of the screen.
If the problem persists, see Making room on your phone for other
suggestions.
A notification tells me that the server cannot be reached
Make sure your phone is connected to your wireless service provider's
network or a Wi-Fi network (see Icons in the title bar ).
If you have a network connection and receive this notification, it means your phone had to wait too long to connect to the Exchange server. The connection may have been lost, the server may be temporarily overloaded, or the server may have encountered an internal error. Check your Exchange server name and proxy server settings (see
), and try again later.
A notification tells me that ActiveSync encountered a problem with [item type] [item name]
There was an error while synchronising a single item. This error can usually be corrected only by deleting the item that caused the error. If you sync again to see if the error persists, be aware that items causing this type of error are skipped and do not show up again.
168 Chapter 11 : Troubleshooting
Sending and receiving data in Email, Messaging and Web
I can't tell if data services are available
The following icons appear in the title bar to indicate whether data services are available. If you don't see one of these icons, you cannot open a data connection:
KEY TERM GPRS (General Packet Radio Service): A mobile Internet connectivity technology that allows persistent data connections. (Additional charges may apply.)
KEY TERM EDGE (Enhanced Data Rates for GSM Evolution): An enhanced version of GPRS that delivers data speeds that are up to three times faster than standard GPRS connections, with rates up to 236.8 Kbps. (Additional charges may apply.)
KEY TERM UMTS (Universal Mobile Telecommunications System): One of the third-generation (3G) mobile phone technologies that is designed for high-speed data transfer, with rates up to 384 Kbps, as well as voice and multimedia services. It uses WCDMA as the underlying technology.
KEY TERM HSDPA (High-Speed Download Packet Access): An evolutionary enhancement to UMTS packet data. HSDPA uses different modulation and coding techniques to improve downlink performance. Your phone supports data rates up to 700 Kbps.
Table 1. Data connection icons
Icon Description
Your phone is connected to a GPRS data network.
Your phone is connected to an EDGE data network.
Your phone is connected to a 3G (UMTS or HSDPA) data network.
Your phone is connected to a Wi-Fi network. You can open a data connection.
I have problems using my email account
Occasionally you may experience problems using an email account after
you set it up. If you followed the account setup procedure (see Set up email )
and are experiencing problems using the account, verify that the account complies with your email provider's requirements:
• Verify both your password and your username for your email account.
• If you changed your password in an online email account, you must change the password on your phone (see
).
• Some email providers require you to be on their network to use your email account. If this is the case, make sure you use your email provider's network as the connection type for the account.
• Some email providers have other requirements specific to their service.
Check with your email provider to find out whether any provider-specific requirements exist.
• Make sure your ISP or email provider allows you to access email on a phone. (Some providers do not offer this option at all; other providers require an account upgrade for you to access email on a phone.)
• Email provider settings may change. If your email account was working but you are currently experiencing problems, check with your email provider to find out whether any of the account settings have changed.
I have problems sending and receiving email
• Make sure your phone is on and that your data connection to your mail server or email service provider has not been interrupted (see
).
• Short periods of time when email is unavailable are common, due to server problems or poor wireless coverage. If you have problems sending or receiving mail for an extended period of time, check with your ISP or email service provider to verify that the service is working properly, and check with your wireless service provider for outage information in your area.
Chapter 11 : Troubleshooting 169
I have problems sending email (IMAP and POP accounts)
If you are able to receive email messages but cannot send them, try the following:
• Turn on authentication (see
Set up email when automatic setup fails
).
Many service providers require authenticated access, or ESMTP, to use their SMTP servers for outgoing mail.
• Enter the name of a different outgoing mail server for sending mail (see
Set up email when automatic setup fails ). Many ISPs, such as cable
companies, require that you have an Internet connection to their network to send email through their servers. In this case, you can almost always receive email from these accounts, but if you want to send email, you must send it through another server. Check with your email service provider for the correct outgoing mail server name.
After I receive messages, older messages disappear from my
Inbox
When email sync takes place, by default, the last three days' worth of email messages is downloaded from your mail server to your Inbox. All messages older than three days are removed from your Inbox; they are not deleted on the server, however.
You can change the setting to download only one or two days' worth of messages. If you select one of these options, any messages older than one or two days are deleted from your Inbox. You can also change the setting to download all messages regardless of the date, in which case all messages
continue to appear in your Inbox (see Enter advanced account settings
).
Messaging
I can't send or receive text or multimedia messages
• Make sure that your phone is on (see
).
170 Chapter 11 : Troubleshooting
• For multimedia messages, do the following:
• Contact your wireless service provider to verify that messaging services have been correctly activated on your phone and that they are available at your location. (Your wireless service provider should be able to tell you if messaging services have been experiencing transmission delays.)
• Check to see if you have data services enabled. Open Phone , open the
Preferences . Under Network , make sure Data Usage is set to On .
• If you are in roaming coverage, check to see if you have data roaming enabled. Open Phone
and tap Preferences . Under Network , tap Data Roaming and tap
Enabled .
• If possible, contact the recipient of the message, and make sure the receiving device can handle the type of message you're sending.
• If a message arrives but does not display a notification, restart your phone
(see
I want to send a video in a multimedia message, but do not see it on the list of items I can attach
You can attach pictures in JPG format to outgoing multimedia messages. To
send files of other types, attach them to an email message (see Add attachments to a message
).
Wi-Fi
I am trying to connect my phone to my Wi-Fi network and need to find the phone's MAC address
Device Info , More Info and tap Hardware . Under Phone , the number listed to the right of Wi-Fi is your phone's MAC address.
Web
My phone doesn't connect to the Internet
Your phone supports 3G (UMTS and HSDPA), GPRS, EDGE and Wi-Fi wireless data networks.
• Check to see if you have data services enabled. Open Phone ,
Preferences . Under Network , make sure
Data Usage is set to On .
• If you are in roaming coverage, check to see if you have data roaming enabled. Open Phone
and tap
Preferences . Under Network , tap Data Roaming and tap Enabled .
• Turn off your phone and turn it on again (see
•
Restart your phone (see Restart your phone ).
• Contact your wireless service provider to verify that your data plan has been correctly activated. Your wireless service provider should also be able to tell you if there are any outages in your location.
1
I can't access a web page
2
Make sure you have Internet access:
•
Web and try to view a web page you've loaded before.
• To ensure that you're viewing the page directly from the Internet, tap .
• After confirming your Internet connection, try to view the page again. If it comes up blank, tap .
• If you're still having trouble, the page may contain elements that are not supported by the browser, such as Shockwave, VBScript, WML script and other plug-ins.
Some websites redirect simple web addresses given to the public to actual web addresses that are more complex (for example, if you enter the address www.palm.com/support , it may actually go to the web address http://www.palm.com/us/support ). If your phone's browser can't follow the redirect, enter the web address in a desktop browser and read the actual web address in the address bar. Then enter the actual address in your phone's browser.
An image or map is too small on my screen
Do either of the following:
• To switch to landscape mode to see more of the image, turn the phone on its side.
• To zoom in on the image, pinch out or double-tap the image.
A secure site refuses to permit a transaction
Some websites don't support certain browsers for transactions. Contact the site's webmaster to make sure the site allows transactions using your phone's web browser.
Calendar and Contacts
I haven't entered any contacts or calendar events on my phone, but when I open those apps, I see entries
The entries you see displayed in Calendar or Contacts have been downloaded to your phone from one of your online accounts such as
Google or Exchange. Anytime you are in Email, Calendar or Contacts, you can set up a relationship to wirelessly sync data with one of these accounts.
And after you enter the account settings in just one of these apps, any information you have online is automatically downloaded to all three—so if you set up a Google Mail account in Email but also have a Google calendar, your phone's calendar automatically displays events entered in your Google calendar.
Chapter 11 : Troubleshooting 171
You can remove an online account from an application so that that app no longer syncs with that account (see
Stop synchronisation of Contacts with an online account ,
Stop synchronisation of Calendar with an online account
My personal and work contact and calendar information is getting merged into a single view—I'd rather keep them separate
The Palm ® Synergy™ feature on your phone displays information from several sources in a single view, so you can access your info quickly, without having to remember where you stored it. Even though the information is visible in one view, the sources of that information are kept separate.
In Calendar, to see events from just one calendar, tap the word All in the top right-hand corner of the screen and pick the account you want to see (see
).
In Contacts, the list view shows all contacts from all accounts. You can, however, see what data comes from which account by opening the contact and tapping Edit . If you want to unlink contacts, see
.
In Email, you can turn off the smart folder for All Inboxes (see
Set email preferences ). Then make the inboxes of your individual accounts favourites
so that they're always easy to see in Account List view (see
Add an email folder as a favourite
).
I started entering a contact's name in universal search, but I'm not seeing the person in the results
• You need to enter at least two letters in universal search before contact matches are returned.
• If the contact is a linked contact, universal search searches on the primary profile only. Scroll through the contact match results to make sure that universal search did not return a different match for your contact from the one you were expecting.
172 Chapter 11 : Troubleshooting
For example, suppose you're searching for your friend Ed Smith's contact info. You have three contact entries for Ed that are linked, and the primary entry happens to be the one listed by Ed's screen name, ScubaEd. Typing es is not going to find Ed's contact; you have to type scu . To correct this,
make the contact listing Ed's real name the primary contact (see Link a contact ).
Camera
Here are some tips for taking good pictures with the camera:
• Clean the camera's lens with a soft, lint-free cloth.
• Take pictures in bright lighting conditions. Low-light images may be grainy, due to the sensitivity of the camera.
• Hold the phone as still as possible. Try supporting your picture-taking arm up against your body or a stationary object (such as a wall).
• Keep the subject of the pictures still. Exposure time is longer with lower light levels, so you may see a blur.
• For best results, verify that you have the brightest light source coming from behind you, lighting the subject's face. Avoid taking indoor pictures with the subject in front of a window or light. If the light is behind the subject, try moving closer to the subject and enabling the flash.
• Make sure the subject is at least 0.5 metre away from the camera to ensure good focus.
Transferring information between your phone and your computer
I copied files from my computer, but I can't see or play them on my phone
When you connect your phone to your computer in USB Drive mode, you can copy any file onto your phone. However, each media application on
your phone—Photos, Music and Videos—can display or play files in certain file formats only. If your media file is in an unsupported format, you can't use it on your phone.
For a list of supported photo types, see Photos . For a list of supported music
. For a list of supported video file types, see Videos
.
When I open the drive representing my phone from my computer, I see subfolders. Do I need to move my files into these folders?
The default folders are there to help you organise files you copy to and from your computer. But you can copy files from your computer into any folder you want—you can create your own folders, or just drag your files to the top level of the drive. As long as the file is in a supported format, your phone can detect and open it.
NOTE If you move a music file into the ringtones folder, the Music application cannot find it.
Backing up and restoring data
I need to reset my phone but don't understand the difference between the erase options
The four erase options are as follows:
Erase Apps & Data : Erases any applications you have installed from App
Catalog, as well as any information associated with those applications.
Erase USB Drive : Erases all files stored in USB drive storage, such as pictures, videos and music.
Full Erase > Full Erase : Erases both your applications and your USB drive storage files, as well as information about your Palm profile. Select this option if you want a clean erase of your currently installed apps and files but plan to continue using the phone.
Full Erase > Secure Full Erase : Erases both your applications and your USB drive storage files, as well as information about your Palm profile. Select this option if you are planning to give the phone away and you want your data and files to be unrecoverable even using a third-party tool.
For more information, see Erase data and reset your phone
.
How do I get my data back after an erase?
After you perform one of the erase options, on your phone, enter your existing Palm profile email address and password—don't create a new one!
When you do this, all data that has been backed up to your profile— contacts, calendar events and tasks, as well as apps you bought through App
Catalog—is restored to your phone. To restore information about your online accounts to your phone, simply enter the password for each account when prompted after the erase—synchronisation begins again.
The Erase USB Drive option and the two full erase options delete everything stored in your phone's USB drive (pictures, videos, music, documents, PDF files, ringtones and so on). You need to have copies of those files available elsewhere if you want to restore them to your phone.
For example, you can save copies on your computer and then transfer them back to your phone (see
Copy files between your phone and your computer ).
My bookmarks were restored, but the thumbnail icon is not displayed
Web bookmarks are part of the data backed up to your Palm profile. After a full erase, a bookmark is restored with a generic thumbnail icon. After you revisit the page for which you created the bookmark, a thumbnail icon is restored.
Chapter 11 : Troubleshooting 173
Updates
I dismissed a system update notification, and now I don't know how to get the update on my phone
If you have a phone network connection or a Wi-Fi connection and the battery has at least a 30% charge, you can start the update yourself:
Updates . Your phone checks for the availability of the update, and if one is available, tap Download Now . The download happens in the background, so you can continue to use your phone until the actual installation takes over.
Your phone continues to remind you to install the update after it has been downloaded. You are also reminded to install the update automatically the next time you charge your phone. An update installation cannot begin unless you have at least a 30% charge on your battery. If you tap Install
Later , the update will automatically install the next time all three of the following conditions are true: the phone is charging and idle and the battery has at least a 30% charge.
My phone froze while I was downloading or installing a system update
If this happens, you can use webOS Doctor TM to restore your phone and install the system update from your computer using the USB cable. On your computer, go to palm.com/support to download webOS Doctor.
Transferring information from another Palm
®
webOS™ platform phone
I want to get files off my old webOS phone, but the screen is cracked or doesn't respond to taps, so I can't access USB Drive mode
If you can't put your phone in USB Drive mode using the screen, you can use a keyboard shortcut. Press and hold Option + U .
Third-party applications
Some third-party applications may cause conflicts with your phone.
Third-party applications that modify the wireless features of your phone may require extra troubleshooting. Use caution when installing the following:
• Ringtone managers
• Caller ID applications
• Instant messaging
• Applications that modify when your phone or data connections turn on or off and how your phone behaves
If you recently installed an application and your phone seems to be stuck, try the following in sequence until the problem is resolved:
1 Restart your phone (see
2
Make sure your third-party applications are up to date (see Manually check for system updates
).
3 See if a system update is available (see
Manually check for system updates
).
174 Chapter 11 : Troubleshooting
4 Delete the most recently installed application, or the application you
think is causing the problem, from your phone (see Delete an application
).
5
Perform a backup (see Back up your information ).
6 Erase the applications you installed using the Erase Apps & Data option (see
Erase data and reset your phone
).
7 Enter your Palm profile email address and password to restore your backed-up information.
8 If the problem is resolved, begin reinstalling your third-party applications one at a time. Open each application after you reinstall it to see if the problem recurs.
9 If the problem recurs, delete the last application you installed and report the problem to its developer.
Getting more help
Contact the author or vendor of any third-party software if you require further assistance. Neither Palm nor your wireless service provider provides technical support for applications that are not built into your phone.
Making room on your phone
If you store a large number of files, or install many third-party applications, the internal memory on your phone may fill up. Here are some ways to clear space on your phone:
• Photos, Videos, Music, Doc View, PDF View: Large files take up a lot
of memory. Move files to your computer (see Copy files between your phone and your computer
), or delete them from your phone.
• Email: Email attachments can be large and consume lots of memory.
Copy attachments to your computer (see
Copy files between your phone and your computer ), or delete large files from your phone (see
Delete a message ). You may also want to empty the deleted items folder.
• Web: Delete stored web browsing information by clearing your history, cookies and cache (see
Customise web browser settings ).
• Third-party applications: You can delete infrequently used applications
(see
).
Chapter 11 : Troubleshooting 175
176 Chapter 11 : Troubleshooting
Terms
aeroplane mode
A mode in which all the wireless services on your phone are turned off.
Wireless services include the phone used for making and receiving calls, and
Bluetooth ® wireless technology. See
Turn wireless services off (aeroplane mode) .
application menu
A menu that contains application commands such as cut, copy and paste
(where available); preferences; and application help. To open the application menu, tap the application name in the top left-hand corner of the screen.
See also
application search
The feature that lets you search for entries within an application by typing a search term when the list view is displayed—for example, a contact name or phone number, the subject text of an email message or a few words from a
memo. See also universal search .
application update
An update from the developer of an application you bought through App
Catalog on your phone. When an application update is available, a notification appears on your phone. You can also check for application
updates manually. Additional fees may apply. See Update the software on your phone
.
back
The gesture you use to move up one level from a detailed view to a more general view of the application you're working in. For example, when you finish reading an email message, make the back gesture to close the message and return to your list of messages. Or when you finish writing a memo, make the back gesture to close and save the memo and return to the display of all your memos. See
Go up one level in an app (back gesture)
.
Making the back gesture is also the way you save your work in many apps. If you don't see a Done button, make the back gesture to save your work.
card
A minimised view of an open application. You can easily move among and reorder cards in Card view. Tap a card to restore the full-screen view of the
application and continue working in it. See also Card view .
Card view
The view on your phone that displays open applications as minimised cards, allowing you to easily move among and reorder them. Don't confuse Card
, which along with Quick Launch
, shows you all the apps you have on your phone, not just the open ones. To display Card view from any open application window, flick up from the gesture area to the screen or tap the centre of the gesture area. Card view displays your wallpaper.
connection menu
A menu that lets you turn on or off connection features including Bluetooth ® wireless technology and all wireless services (aeroplane mode). To open the connection menu, tap the top right-hand corner of the screen. See also
dashboard
A list of all your notifications. When one or more notification icons appear at the bottom of the screen, tap the icons to open the dashboard. Tap a dashboard item to act on it. See also
.
Terms 177
Data Transfer Assistant
A tool that allows you to do a one-way transfer of information such as contacts and calendar events from a desktop organiser to your phone. See
Data transfer .
drag
A slow movement of the finger up or down on the touchscreen. When you make the drag gesture to move an object like an icon or a list item, first tap and hold the object, wait for the visual cue to appear and then move the object.
DRM-free file
A file that is not protected by Digital Rights Management. DRM-free files can be copied as many times as you like and can be played on your Pixi Plus phone.
flick
A very fast skimming of the finger horizontally or vertically on the touchscreen.
gesture area
The strip beneath the touchscreen that you use to perform the back gesture, among others. You begin some gestures in the gesture area and complete them on the touchscreen; for example, the slow drag that displays
Launch when you have an application filling the screen.
Launcher
A group of screens displaying all your applications. To open the Launcher,
tap , or flick up twice from the gesture area to the
screen. If you are in Card view, flick up once from the gesture area to the screen to open the Launcher. In the Launcher, swipe up, down, left and right to see all your apps. Tap an app icon to open it.
linked contact
A contact containing information from more than one source. For example, if you have a work contact in Exchange ActiveSync and a personal contact for the same person in Google, the Contacts application automatically recognises the connection and links the two contacts so that you can see all the information in one place—but the information is kept separate in the different accounts where it originated. You can also manually link and unlink contacts.
178 Terms merged view
A feature on your phone that displays data from several sources in a single view, but keeps the sources of your data separate.
Let's say you use Google calendar for your personal events and your company's Outlook calendar for business events. Your phone's Calendar application displays events from both calendars in a single view, called All.
Likewise, if you set up multiple email accounts, the Email application displays the messages from all your account inboxes in a single view, called
All inboxes. And in Messaging, all your messages with the same person show up in a single conversation view, whether they are text, multimedia or instant messages. See also
notification
A message that appears at the bottom of the screen alerting you to an incoming or missed call; an incoming voicemail, email or text message; an upcoming event; and more. In most cases, you can tap a notification to act
.
online account
An account that you have with an online service such as Google or
Exchange. You can synchronise contacts, calendar events and email between your phone and many of your online accounts.
The key you use to enter characters that appear above the letters on the keyboard keys. Press once to enter a single character. Press twice to lock the alternate character feature, so you can enter a series of characters. Also, press and hold Option and then drag your finger onscreen to move the cursor in text.
Palm profile
A Palm profile gives you access to services like automatic updates, backup of your data and more. You create a Palm profile by entering a working email address during initial setup of your Palm ®
data you store in your Palm Profile account is backed up. (You cannot see or change this data on the web, however.) See also
Palm profile account
An account that is automatically set up for you when you create your Palm profile. You can assign contacts and calendar events to it. Palm profile items are included in the daily backup of information to your Palm profile but do not synchronise with any of your online accounts. See also
pinch
A gesture used to zoom in for a magnified view or zoom out to see a larger area. To zoom in, you pinch out: Place the thumb and index fingertips close together on the touchscreen, then slowly spread them apart. To zoom out, you pinch in: Place the thumb and index fingertips apart on the touchscreen, and slowly bring them together.
Quick Launch
A bar of up to five icons that give you quick access to applications. Quick
Launch always appears at the bottom of Card view and the Launcher. By default, Quick Launch displays icons for the following apps: Phone, Email,
Contacts and Calendar. The fifth icon is the Launcher. Tap a Quick Launch icon to open the app.
You can also open Quick Launch from any maximised application window by dragging up from the gesture area to the screen. Move your finger to the app you want, and then lift your finger. The application opens. smart folder
One of two folders—All Inboxes and All Flagged—that can be set to appear
at the top of the Account List view in the Email application See Set email preferences .
swipe
A light, fast horizontal movement with the finger from right to left or left to right on the touchscreen or the gesture area.
The key you use to enter symbols and accented characters. Press Sym to open the full table of symbols. Press Sym plus a letter key to narrow the table to symbols associated with that letter—for example, press plus e to enter é.
Synergy TM feature
The feature from Palm that lets you take advantage of merged views and linked contacts on your phone. See
.
system update
Updates provided by Palm to the Palm ® webOS™ platform and core applications such as Contacts and Calendar. When a system update is available, a notification appears on your phone. You can also check for
system updates manually. See Update the software on your phone .
tap
A light quick touch on the touchscreen. Use the fleshy part of your fingertip to tap. Don't tap with a fingernail, and don't use a pen or pencil—the screen does not respond to touches like that. Also, don't bear down. Make the tap firmly but lightly.
universal search
The feature that lets you make calls, search for applications and contacts on your phone and search the web simply by typing the number or search term in either Card view or the Launcher. See
Search to find info and make calls
.
webOS TM platform
The operating system of your Palm ® Pixi™ Plus phone. Key features of the webOS platform include gestures, cards, merged views and linked contacts.
Terms 179
180 Terms
Online accounts available for Palm® webOS™ phones
Table 1. Online accounts available for Palm ® webOS TM phones
Account
Exchange
Applications that display data from this account
Contacts, Calendar, Tasks,
Relationship between phone and online account *
Sync
Contacts, Calendar
My Contacts, Calendar,
Messaging, Email
Contacts, Calendar:
Transfer (from web to phone)
Photos: Transfer/upload
(from phone to web)
Sync
Palm profile
Photobucket
Contacts
Contacts, Calendar, Tasks,
Memos; see
for full list of affected info
Photos
Transfer (from web to phone)
Transfer (from phone to web)
Transfer/upload (from phone to web)
Yes
No
Yes
Yes
Can I edit and add info to this account on my phone?
Yes
Photos only
Can I edit and add data to this account on the web?
Yes
Contacts and Calendar only
What happens when I delete this account from one app?
**
All data from all affected apps is simultaneously deleted
Only info in that app is deleted; info remains in other apps
Yes
Yes
No
No
Only info in that app is deleted; info remains in other apps
Only Contacts is affected
All data is deleted from all
for details
Only info in Photos is deleted
Online accounts available for Palm® webOS™ phones 181
Table 1. Online accounts available for Palm ® webOS TM phones
Account
Yahoo!
Applications that display data from this account
Contacts, Calendar,
Messaging, Email
Relationship between phone and online account *
Contacts (transfer from web to phone), Calendar
(Sync)
Can I edit and add info to this account on my phone?
Contacts: No
Calendar: Yes
Can I edit and add data to this account on the web?
Yes
What happens when I delete this account from one app?
**
Only info in that app is deleted; info remains in other apps
*Sync : A two-way exchange and update of your data. What you add or change in one location is automatically added or changed in the other.
Transfer : A one-way update of your data. You can add or change data only in one location; the data is then copied to the other location.
** Only the data on your phone is deleted. The data source is not affected.
182 Online accounts available for Palm® webOS™ phones
Specifications
Table 1. Specifications
Category
Radio
Features
Processor technologies
Battery
Operating system
Camera
Size
Weight
Description
• Dual-band WCDMA/HSDPA (850/1900 or 900/2100)
• Quad-band GSM/GPRS/EGPRS (850/900/1800/1900)
• Speakerphone
• Hands-free headset jack (3.5 mm stereo, 3-barrel connector)
• HAC M3/T3
• Microphone mute option
• TTY-compatible
• Ringer switch
• Qualcomm ® MSM7227™ integrated application processor and modem chipset
• Rechargeable lithium-ion
• 1150 mA/hr power capacity
• Removable
• Palm ® webOS™ platform
• 2 megapixel
• LED flash
• Auto-exposure
• Auto-white balance
• Geotagging
• VGA @ 30 FPS MPEG-4 video, AAC audio
• 4.37 in. x 2.17 in. x 0.43 in. (111.0 mm x 55 mm x 10.85 mm)
• 3.26 ounces (92.5 grams)
Specifications 183
Table 1. Specifications
Category
Connectivity
Display
Keyboard
Sensors
Memory
Connector
Included Palm webOS applications
(at time of purchase)
Included third-party applications
(at time of purchase)
Description
• Wi-Fi 802.11 b/g with WPA, WPA2, WEP, 802.1x authentication
• Bluetooth ® wireless technology 2.1 + EDR with A2DP (stereo Bluetooth) support
• 2.63-inch touchscreen
• 18-bit TFT colour
• Resolution: 320 x 400 sub-HVGA
• User-adjustable brightness
• Physical QWERTY keyboard (QWERTY, QWERTZ and AZERTY versions available)
• Ambient light
• Accelerometer
• Proximity
• 8 GB (~7 GB user available)
• USB mass storage support
• microUSB connector with USB 2.0 Hi-Speed
• App Catalog
• Calculator
• Calendar
• Camera
• Contacts
• Doc View
• Memos
• Messaging (integrated SMS, MMS and IM)
• Music
• PDF View
• Phone
• Photos
• Tasks
• Videos
• Web
• Google Maps
• YouTube
184 Specifications
Table 1. Specifications
Category
Operating temperature range
Description
• 32°F to 113°F (0°C to 45°C)
• 5% to 90% RH
Specifications 185
186 Specifications
Regulatory and safety information
Table 1. Caution icons
Icon Description
Read the Safety Information section of this user guide
Do not use hand-held while driving
For body-worn operation maintain a separation of 1.5 cm
Icon
Small parts may cause a choking hazard
This device may produce a loud sound
Keep away from pacemakers and other personal medical devices
Switch off when instructed in hospitals and medical facilities
Switch off when instructed in aircrafts and airports
Switch off in explosive environments
Description
Do not use while re-fuelling
This device may produce a bright or flashing light
Do not dispose of in a fire
Avoid contact with magnetic media
Avoid extreme temperatures
Avoid contact with liquid; keep dry
Do not try to disassemble
Do not rely on this device for emergency communications
Only use approved accessories
FCC Statements.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference with one or more of the following measures:
• Reorient or relocate the receiving aerial.
• Increase the separation between the equipment and receiver.
• Connect the equipment to a socket on a different circuit to that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
This phone meets the FCC Radiofrequency Emission Guidelines and is certified with the FCC as:
FCC ID: O8F-PIXUW (Model: P121UNA)
FCC ID: O8F-PIXYW (Model: P121UEU)
The FCC ID on your Palm phone is located on a label inside the battery compartment. The battery must be removed as shown below to view the label.
Regulatory and safety information 187
Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
Aerial care/unauthorised modifications
Use only the supplied integral aerial.Unauthorised aerial modifications or attachments could damage the unit and may violate FCC regulations.
Industry Canada
Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
The term "IC" before the equipment certification number only signifies that the Industry
Canada technical specifications were met.
IC: 3905A-PIXUW (Model: P121UNA)
This Class B digital apparatus complies with Canadian ICES-003.
L'utilisation de ce dispositif est autorisée seulement aux conditions suivantes: (1) il ne doit pas produire de brouillage et (2) l'utilisateur du dispositif doit étre prêt à accepter tout brouillage radioélectrique reçu, même si ce brouillage est susceptible de compromettre le fonctionnement du dispositif.
Cet appareil numérique de la classe [*] est conforme à la norme NMB-003 du Canada.
EU regulatory conformance
We, Palm, Inc., hereby declare that this device is in conformance with all essential requirements of the R&TTE Directive 1999/5/EC.
This equipment is marked with the 0984 symbol and can be used throughout the
European community.
This indicates compliance with the R&TTE Directive 1999/5/EC and meets the relevant parts of the following technical specifications:
• ETSI EN 301 511
• ETSI EN 301 908-1
• ETSI EN 301 908-2
• ETSI EN 300 328
• ETSI EN 301 489-1/-7/-17/-24
• EN 60950-1
• EN 50360
• EN 50371
188 Regulatory and safety information
Marking with the symbol indicates that this equipment uses non-harmonised frequency bands.
France - 2.4 GHz for Metropolitan France:
In all Metropolitan departments, wireless LAN frequencies can be used under the following conditions, either for public or private use:
• Indoor use: maximum power (EIRP*) of 100 mW for the entire 2400-2483.5 MHz frequency band
• Outdoor use: maximum power (EIRP*) of 100 mW for the 2400-2454 MHz band and with maximum power (EIRP*) of 10 mW for the 2454-2483 MHz band
Precaution against hearing loss: protect your hearing. Listening to this device at full volume for a long period of time can damage your hearing.
A pleine puissance, l’écoute prolongée du baladeur peut endommager l’oreille de l’utilisateur. Consultez notre site web www.palm.com/fr pour plus d’informations.
Responsible party
(North America)
Palm, Inc.
950 W. Maude Ave.
Sunnyvale, CA 94085
USA www.palm.com
(Europe)
Palm Europe ltd.*
59-60 Thames Street
Windsor, Berkshire, SL4-1TX
UK
Radio Frequency (RF) Safety Exposure
General statement on Radio Frequency (RF) energy: Your phone contains a transmitter and a receiver. When it is ON, it receives and transmits RF energy. When you communicate with your phone, the system handling your call controls the power level at which your phone transmits.
Specific Absorption Rate (SAR): Your mobile device is a radio transmitter and receiver. It is designed not to exceed the limits for exposure to radio waves recommended by international guidelines. These guidelines were developed by the independent scientific organisation ICNIRP and include safety margins designed to assure the protection of all persons, regardless of age and health.
In order to certify this unit for sale to the public, this unit has been tested for RF exposure compliance at a qualified test laboratory and found to comply with the regulations regarding exposure to RF Energy under the recommendations of the International Commission on
Non-Ionising Radiation Protection (ICNIRP). The tests are preformed in positions and locations as required by the FCC and IC for each model.
As SAR is measured utilising the device's highest transmitting power, the actual SAR of this device while operating is typically below that indicated below. This is due to automatic changes to the power level of the device to ensure it only uses the minimum power required to communicate with the network.
The SAR limit for mobile devices set by FCC/IC is 1.6 W/kg averaged over 1 gram of tissue for the body or head (4.0 W/kg averaged over 10 grams of tissue for the extremities—hands, wrists, ankles and feet).
The highest reported SAR values of the Palm ® Pixi™ Plus phone are:
Table 2. SAR Values (FCC ID: O8F-PIXUW)
Maximum scaled SAR values (W/kg) FCC (FCC ID: O8F-PIXUW)
Head 1.43
Body 1.35
Table 3. SAR Values (FCC ID: O8F-PIXYW)
Maximum scaled SAR values (W/kg) FCC (FCC ID: O8F-PIXYW)
Head 0.602
Body 0.76
The SAR limit recommended by The Council of the European Union is 2.0 W/kg averaged over
10 grams of tissue for the body or head (4.0 W/kg averaged over 10 grams of tissue for the extremities — hands, wrists, ankles and feet).
Table 4. SAR Values (CE)
Maximum 10g SAR values (W/kg) CE
Head 0.989
Body 0.921
In order to comply with FCC and IC RF exposure safety guidelines, users MUST use one of the following types of body-worn accessories:
1 A Palm ® brand body-worn accessory that has been tested for SAR (specific absorption rate) compliance and is intended for use with this product.
2 An accessory that contains NO metal (press studs, clips etc.) and provides AT LEAST 1.5 cm
(0.6 in.) of separation between the user's body and the unit.
Do NOT use the device in a manner such that it is in direct contact with the body (i.e. on the lap or in a breast pocket). Such use will probably exceed the FCC RF safety exposure limits. See fcc.gov/oet/rfsafety for more information on RF exposure safety.
To view the most recent SAR values of the Palm ® Pixi™ Plus phone, visit palm.com/sarumts-pixi .
Body-worn operation: Important safety information regarding radio frequency (RF) radiation exposure: To ensure compliance with RF exposure guidelines, the phone must be used with a minimum of 1.5 cm (0.6 in.) separation from the body. Failure to observe these instructions could result in your RF exposure exceeding the relevant guideline limits.
Limiting exposure to radio frequency (RF) fields: For individuals concerned about limiting their exposure to RF fields, the World Health Organisation (WHO) provides the following advice:
Precautionary measures: Present scientific information does not indicate the need for any special precautions for the use of mobile phones. If individuals are concerned, they might choose to limit their own or their children's RF exposure by limiting the length of calls or using
"hands-free" devices to keep mobile phones away from the head and body.
Further information on this subject can be obtained from the WHO home page who.int/ mediacentre/factsheets/fs193/en/index.html
WHO Fact sheet 193: June 2000.
Précautions d'usage de votre téléphone mobile: Le taux de DAS(1) (Débit d'Absorption
Spécifique) de votre Pixi Plus phone est TBD w/kg
Conseils d'utilisation pour réduire le niveau d'exposition aux rayonnements: Utiliser le plus souvent possible les kits piétons (oreillettes), notamment en cas d'usage fréquent ou prolongé du téléphone mobile Ils apportent en outre un plus grand confort d'utilisation.
Eloigner le téléphone mobile de certaines zones sensibles telles que le ventre chez les femmes enceintes ou le bas-ventre chez les adolescents, plus particulièrement lors d'une communication.
Utiliser votre téléphone mobile dans de bonnes conditions de réception. Celle-ci est indiquée sur l'écran de votre téléphone par la matérialisation de barrettes. En présence de 3 ou 4 barrettes, la réception est de bonne qualité pour passer vos communications. Ce n'est pas toujours le cas dans certaines zones ou situations, notamment les parking souterrains, les ascenseurs, en train ou en voiture ou tout simplement dans un secteur mal couvert par le réseau.
Mesures touchant à la sécurité: Dans certains lieux ou situations, tels que les avions, les hôpitaux, les stations-service et les garages professionnels, l'usage du téléphone est interdit. Il est donc impératif de respecter strictement les consignes de sécurité propres à chacune de ces situations et d'éteindre votre téléphone lorsque cela est requis.
Par ailleurs pour éviter les risques d'interférences, les personnes porteuses d'implants
électroniques (stimulateurs cardiaques, pompes à insuline, neurostimulateurs..) doivent conserver une distance de 15 cm entre le mobile et l'implant et ne l'utiliser que du côté opposé au côté où celui-ci est situé.
Téléphoner en conduisant, même avec des équipements qui ne sont pas interdits par la réglementation, est dangereux car il augmente potentiellement le risque d'accident provenant de la distraction créée par la conversation elle même. Aussi, est-il recommandé de ne jamais téléphoner en conduisant et de considérer que l'utilisation d'un kit mains-libres n'est pas une solution.
Regulatory and safety information 189
(1) Valeur DAS la plus élevée pour ce modèle de téléphone et pour une utilisation à l'oreille, communiquée par le constructeur. Le DAS, exprimé en w/kg, quantifie le niveau d'exposition aux ondes électromagnétiques et permet de vérifier la conformité des mobiles à la réglementation française et européenne qui impose que celui-ci soit inférieur à 2w/kg.
Hearing Aid Compatibility (HAC)
Using Your Phone With a Hearing Device
Your device has been tested for hearing aid compatibility. Your Palm ® Pixi™ Plus phone has an
M3/T3 rating. For additional HAC information, including the HAC rating of this product, please refer to palm.com/hac .
When some wireless phones are used near some hearing devices (hearing aids and cochlear implants), users may detect a buzzing, humming or whining noise. Some hearing devices are more immune than others to this interference noise, and phones also vary in the amount of interference they generate. The wireless telephone industry has developed ratings for some of its mobile phones to assist hearing-device users in finding phones that may be compatible with their hearing devices. Not all phones have been rated. Phones that have been rated have a label on the box.
These ratings are not guarantees. Results will vary, depending on the level of immunity of your hearing device and the degree of your hearing loss. If your hearing device happens to be vulnerable to interference, you may not be able to use a rated phone successfully. Trying out the phone with your hearing device is the best way to evaluate it for your personal needs.
M-Ratings: Phones rated M3 or M4 meet FCC requirements and are likely to generate less interference with hearing devices than phones that are not labelled. M4 is the better/higher of the two ratings.
T-Ratings: Phones rated T3 or T4 meet FCC requirements and are likely to be more usable with a hearing device's telecoil ("T switch" or "Telephone Switch") than unrated phones. T4 is the better/higher of the two ratings.
The more immune your hearing aid device is, the less likely you are to experience interference noise from your wireless phone. Hearing aid devices should have ratings similar to those of phones. Ask your hearing health care professional for the rating of your hearing aid. Add the rating of your hearing aid and your phone to determine probable usability:
• Any combined rating equal to or greater than six offers the best use.
• Any combined rating equal to five is considered normal use.
• Any combined rating equal to four is considered usable.
Thus, if you pair an M3 hearing aid with an M3 phone, you will have a combined rating of six for "best use". This is synonymous for T ratings.
Palm further suggest that you experiment with multiple phones (even those not labelled M3/T3 or M4/T4) while in the shop to find the one that works best with your hearing aid device. If you experience interference or find the quality of service unsatisfactory after purchasing your device, promptly return it to the store within 30 days of purchase. With the Palm 30-day
190 Regulatory and safety information
Risk-Free Guarantee, you may return the device within 30 days of purchase for a full refund, and you will only be responsible for charges based on your actual usage.
Getting the Best Hearing Device Experience With Your Device
To further minimise interference:
• Set the phone's screen and keyboard backlight settings to ensure the minimum time interval.
• Move the phone around to find the point with the least interference.
For more information, please go to the FCC's Consumer Alert on accessibility of digital wireless phones at fcc.gov/cgb/consumerfacts/hac_wireless.html
.
Battery Handling
• Do not disassemble or open; crush, bend or deform; puncture or shred the battery.
• Do not modify or remanufacture; attempt to insert foreign objects into the battery; immerse or expose to water or other liquids; expose to fire, explosion or other hazard.
• Only use the battery for the system for which it is specified.
• Only use the battery with a charging system that has been qualified with the system as per the IEEE/CTIA-1725 standard. Use of an unqualified battery or charger may present a risk of fire, explosion, leakage or other hazard.
• Do not short-circuit a battery or allow metallic conductive objects to come into contact with battery terminals.
• Replace the battery only with another battery that has been qualified with the system as per
IEEE/CTIA-1725. Use of an unqualified battery may present a risk of fire, explosion, leakage or other hazard.
• Promptly dispose of used batteries in accordance with local regulations.
• Battery usage by children should be supervised.
• Avoid dropping the phone or battery. If the phone or battery is dropped, especially on a hard surface, and the user suspects damage, take it to a service centre for inspection.
• Do not handle a damaged or leaking Lithium-Ion (Li-Ion) battery as you can be burned.
• Improper battery use may result in a fire, explosion or other hazard.
Based on DOT rules, spare batteries must not be transported in checked luggage on commercial flights. Spare batteries can only be transported in carry-on luggage. For more information: http://safetravel.dot.gov/whats_new_batteries.html
.
Protecting your battery
The guidelines listed below help you get the most out of your battery's performance.
Recently there have been some public reports of wireless phone batteries overheating, catching fire or exploding. It appears that many, if not all, of these reports involve counterfeit or inexpensive, aftermarket-brand batteries with unknown or questionable manufacturing standards. Use only manufacturer-approved batteries and accessories found at Carrier Stores or through your device's manufacturer. Buying the right batteries and accessories is the best way to ensure they are genuine and safe.
• In order to avoid damage, charge the battery only in temperatures that range from 32°F to
113°F (0°C to 45° C).
• Don't use the battery charger in direct sunlight or in high humidity areas, such as the bathroom.
• Never dispose of the battery by incineration.
• Keep the metal contacts on top of the battery clean.
• Don't attempt to disassemble or short-circuit the battery.
• The battery may need recharging if it has not been used for a long period of time.
• It's best to replace the battery when it no longer provides acceptable performance. It can be recharged hundreds of times before it needs replacing.
• Don't store the battery in high temperature areas for long periods of time. It's best to follow these storage rules:
Less than one month: -4°F to 140°F (-20°C to 60°C)
More than one month: -4°F to 113°F (-20°C to 45°C)
Power specifications
Use only Palm-approved power accessories such as AC-power adapters and batteries.
Unauthorised and non-approved batteries will NOT operate with the Pixi Plus phone.
AC Power Adapter source: Palm
Part number: 157-10108-00
Input Rating: 100-240 Vac, 50/60 Hz, 0.2 A
Output rating: 5 Vdc, 1000 mA
AC Power Adapter source: Palm (North America only)
Part Number: 157-10124-00
Input Rating: 100-240 Vac, 50/60 Hz, 0.2 A
Output rating: 5 Vdc, 1000 mA
AC Power Adapter source: Palm (North America only)
Part Number: 157-10130-00
Input Rating: 100-240 Vac, 50/60 Hz, 0.2 A
Output rating: 5 Vdc, 1000 mA
Battery Source: Palm
Type: Rechargeable Li-Ion Polymer
Model: 157-10119-00
Rating: 3.7 Vdc, 1150 mAh (minimum)
Recycling and disposal
This symbol indicates that Palm products should be recycled and not be disposed of in unsorted municipal waste. Please return Palm products to the electrical and electronic equipment collection points in your municipality or county or to a facility that properly recycles electrical and electronic equipment. These collection points are available free of charge. For detailed information please contact your municipality or county. For information on Palm's environmental programmes, visit palm.com/environment .
Hazardous substances that may be included in electronic products can potentially affect human health and the environment. Recycling benefits the environment by diverting waste from landfills and by recovering materials that may be recycled into other products. Responsible recycling ensures materials are properly collected and disposed of.
Palm is committed to supporting the collection and recycling of its products. Palm is committed to participate and support the European Union WEEE Directive (2002/96/EC) and the protection of the environment for future generations. For more information on the WEEE
Directive implementation in the various EU member states please see weee-forum.org
.
It is everyone's responsibility to ensure that electrical and electronic products are properly reused, recycled or recovered.
As part of Palm's corporate commitment to be a good steward of the environment, we strive to use environmentally-friendly materials, reduce waste and collaborate with our channel partners to raise awareness and help keep Palm handheld devices, phones and mobile companions out of landfills through evaluation and disposition for reuse and recycling. Visit palm.com/recycle for additional details and information about how you can help reduce electronic waste.
User safety
Operational warnings
IMPORTANT INFORMATION ON SAFE AND EFFICIENT OPERATION. Read this information before using your phone. For the safe and efficient operation of your phone, observe these guidelines:
Potentially explosive atmospheres: Turn off your phone when you are in any areas with a potentially explosive atmosphere, such as fuelling areas (gas or petrol stations, below deck on boats), storage facilities for fuel or chemicals, blasting areas and areas near electrical blasting caps, and areas where there are chemicals or particles (such as metal powders, grains and dust) in the air.
Regulatory and safety information 191
Interference to medical and personal electronic devices: Most but not all electronic equipment is shielded from RF signals and certain electronic equipment may not be shielded against the RF signals from your phone.
Pacemakers: The Health Industry Manufacturers Association recommends that a minimum separation of 15 centimetres (6 inches) be maintained between a phone and a pacemaker to avoid potential interference with the pacemaker. These recommendations are consistent with the recommendations of independent research by Wireless Technology Research.
Persons with pacemakers should:
• ALWAYS keep the phone more than six inches (15 centimetres) from their pacemaker when the phone is turned ON.
• Not carry the phone in a breast pocket.
• Use the ear opposite the pacemaker to minimise the potential for interference.
• Turn the phone OFF immediately if they have any reason to suspect that interference is taking place.
Audio safety: This phone is capable of producing loud noises which may damage your hearing.
When using the speakerphone feature, it is recommended that you place your phone at a safe distance from your ear.
Other medical devices, hospitals: If you use any other personal medical device, consult the manufacturer of your device to determine if it is adequately shielded from external RF energy.
Your doctor may be able to assist you in obtaining this information. Turn your phone OFF in health care facilities when any regulations posted in these areas instruct you to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy.
Repetitive motion injuries: When using the keyboard or playing games on your phone, you may experience discomfort in your neck, shoulders, hands, arms or other parts of the body. To avoid injuries such as tendonitis, carpal tunnel syndrome and other musculoskeletal disorders, make sure you take breaks from use. Take longer rests (several hours) if you begin to feel uncomfortable or tired, and see a doctor if discomfort persists. To minimise the risk of
Repetitive Motion Injuries, when texting or playing games with your phone:
• Do not grip the phone too tightly.
• Press the buttons lightly.
• Make use of the special features in the handset which minimise the number of buttons which have to be pressed, such as message templates and predictive text.
• Take lots of breaks to stretch and relax.
Blackouts and seizures: Flashing lights, such as those experienced on television or when playing video games, may cause some people to experience blackouts or seizures, even if they have never experienced them before. In the event a phone user should experience any disorientation, loss of awareness, convulsion, eye or muscle twitching or other involuntary movements, stop use immediately and consult a doctor. Individuals with a personal or family history of such events should consult a doctor before using the device. To limit the possibility of
192 Regulatory and safety information such symptoms, wherever possible take a minimum of 15 minutes break every hour, use in a well lit area, view the screen from as far away as possible and avoid exposure to blinking lights if you are tired.
Operating machinery: Do not use your phone while operating machinery. Full attention must be given to operating the machinery in order to reduce the risk of an accident.
Aircraft: While in aircraft, follow all instructions regarding the operation of your phone. Use of your phone while on board an aircraft must be done in accordance and in compliance with airline instructions and regulations.
Vehicles with air bags: Your phone should not be placed in a position that would affect the operation of air bag deployment or in a position that could propel the phone should the air bag inflate. Air bags will inflate with great force and care should be taken within a vehicle that has air bags. Do not place a phone in the area over an air bag or in the air bag deployment area.
Store the phone safely before driving the vehicle.
Hearing aids: People with hearing aids or other cochlear implants may experience interference when using wireless devices or when one is nearby. The level of interference will depend on the type of hearing device and the distance from the interference source. Increasing the separation between them may reduce the interference. You may also consult your hearing aid manufacturer to discuss alternatives.
Small children: Do not leave your phone and its accessories within the reach of small children or allow them to play with it. They could hurt themselves or others, or could accidentally damage the phone. Your phone contains small parts with sharp edges that may cause an injury or which could become detached and create a choking hazard.
Keep the device away from the abdomens of pregnant women and adolescents, particularly when using the device hands-free.
To reduce exposure to radiation, use your device in good reception areas, as indicated by the bars on your phone, at least 3 to 4 bars.
Caution: Avoid potential hearing loss
Prolonged exposure to loud sounds (including music) is the most common cause of preventable hearing loss. Some scientific research suggests that using portable audio devices, such as portable music players and mobile telephones, at high volume settings for long durations may lead to permanent noise-induced hearing loss. This includes the use of headphones (including headsets, ear buds and Bluetooth ® or other wireless devices). Exposure to very loud sound has also been associated in some studies with tinnitus (a ringing in the ear), hypersensitivity to sound and distorted hearing. Individual susceptibility to noise-induced hearing loss and other potential hearing problems varies. The amount of sound produced by a portable audio device varies depending on the nature of the sound, the device, the device settings and the headphones. You should follow some common sense recommendations when using any portable audio device:
• Set the volume in a quiet environment and select the lowest volume at which you can hear adequately.
• When using headphones, turn the volume down if you cannot hear people speaking near you or if the person sitting next to you can hear what you are listening to.
• Do not turn the volume up to block out noisy surroundings. If you choose to listen to your portable device in a noisy environment, use noise-cancelling headphones to block out background environmental noise.
• Limit the amount of time you listen. As the volume increases, less time is required before your hearing could be affected.
• Avoid using headphones after exposure to extremely loud noises, such as rock concerts, that might cause temporary hearing loss. Temporary hearing loss might cause unsafe volumes to sound normal.
• Do not listen at any volume that causes you discomfort. If you experience ringing in your ears, hear muffled speech or experience any temporary hearing difficulty after listening to your portable audio device, discontinue use and consult your doctor.
• You can obtain additional information on this subject from the following sources:
American Academy of Audiology
11730 Plaza America Drive, Suite 300
Reston, VA 20190
Voice: (800) 222-2336
Email: [email protected]
Internet: audiology.org
National Institute on Deafness and Other Communication Disorders
National Institutes of Health
31 Center Drive, MSC 2320
Bethesda, MD USA 20892-2320
Voice: (301) 496-7243
Email: [email protected]
Internet: nidcd.nih.gov/health/hearing
National Institute for Occupational Safety and Health
395 E Street, S.W., Suite 9200
Patriots Plaza Building
Washington, DC 20201
Voice: 1-800-CDC-INFO (1-800-232-4636)
Internet: http://www.cdc.gov/niosh/topics/noise/
Product Handling and Safety
General statement on handling and use: You alone are responsible for how you use your phone and any consequences of its use.
You must always switch off your phone wherever the use of a phone is prohibited. Use of your phone is subject to safety measures designed to protect users and their environment.
• Always treat your phone and its accessories with care and keep it in a clean and dust-free place.
• Do not expose your phone or its accessories to open flames or lit tobacco products.
• Do not expose your phone or its accessories to liquid, moisture or high humidity.
• Do not drop, throw or try to bend your phone or its accessories.
• Do not use harsh chemicals, cleaning solvents or aerosols to clean the device or its accessories.
• Do not paint your phone or its accessories.
• Do not attempt to disassemble your phone or its accessories; only authorised personnel must do so.
• Do not expose your phone or its accessories to extreme temperatures: minimum 32°F and maximum 113°F (0°C to 45°C).
• Please check local regulations for disposal of electronic products.
• Do not carry your phone in your back pocket as it could break when you sit down.
Battery: Your phone includes an internal lithium-ion or lithium-ion polymer battery. Please note that use of certain data applications can result in heavy battery use and may require frequent battery charging. Any disposal of the phone or battery must comply with laws and regulations pertaining to lithium-ion or lithium-ion polymer batteries.
Demagnetisation: To avoid the risk of demagnetisation, do not allow electronic devices or magnetic media close to your phone for a long time.
Normal use position: When making or receiving a phone call, hold your phone to your ear with the bottom towards your mouth or as you would a fixed line phone.
Emergency calls: This phone, like any wireless phone, operates using radio signals, which cannot guarantee connection in all conditions. Therefore, you must never rely solely on any wireless phone for emergency communications.
Phone heating: Your phone may become warm during charging and during normal use.
Accessories: Use only approved accessories. Do not connect with incompatible products or accessories. Take care not to touch or allow metal objects, such as coins or key rings, to come into contact with or short-circuit the battery terminals.
Connection to a car: Seek professional advice when connecting a phone interface to the vehicle electrical system.
Faulty and damaged products: Do not attempt to disassemble the phone or its accessories.
Only qualified personnel must service or repair the phone or its accessories. If your phone or its accessories have been submerged in water, punctured or subjected to a severe fall, do not use it until you have taken it to be checked at an authorised service centre.
Interference in cars and to other electronic devices: Please note that because of possible interference to electronic equipment, some vehicle manufacturers forbid the use of mobile phones in their vehicles unless a hands-free kit with an external aerial is included in the installation. RF energy may affect improperly installed or inadequately shielded electronic
Regulatory and safety information 193
operating and entertainment systems in motor vehicles. Check with the manufacturer or representative to determine if these systems are adequately shielded from external RF energy.
Also check with the manufacturer of any equipment that has been added to the vehicle.
Driving safety
Driving safety tips overview
Always obey all laws and regulations on the use of the phone in your driving area.
Safety—Your most important call. The Wireless Industry reminds you to use your phone safely when driving.
1 Get to know your phone and its features, such as speed-dial and redial.
2 Use a hands-free device where it is allowed. In some areas, you may not use your phone while driving even with a hands-free accessory.
3 Position your phone within easy reach.
4 Let the person you are speaking to know you are driving; if necessary, suspend the call in heavy traffic or hazardous weather conditions.
5 Do not take notes, look up phone numbers, read/write email or surf the Internet while driving.
6 Dial sensibly and assess the traffic; if possible, place calls when you are not moving or before pulling into traffic.
7 Do not engage in stressful or emotional conversations that may divert your attention from the road.
8 Dial your national emergency number to report serious emergencies. This is a free call from your phone.
9 Use your phone to help others in emergencies.
10 Call roadside assistance or a special non-emergency wireless number when necessary.
Driving Safety Tip Details
1 Get to know your phone and its features such as speed-dial and redial. Carefully read your instruction manual and learn to take advantage of valuable features most phone models offer, including automatic redial and memory dial. Also, work to memorise the phone keyboard so you can use the speed-dial function without taking your attention off the road.
2 Use a hands-free device. A number of hands-free phone accessories are readily available today. Whether you choose an installed mounted device for your phone or a speaker accessory, take advantage of these devices. If driving while using a phone is permitted in your area, we recommend using a phone headset or a hands-free car kit (sold separately).
However, be aware that use of a headset that covers both ears impairs your ability to hear other sounds. Use of such a headset while operating a motor vehicle or riding a bicycle may create a serious hazard to you and/or others, and may be illegal. If you must use a stereo headset while driving, place a speaker in only one ear. Leave the other ear free to hear outside noises, and do so only if it is legal and you can do so safely.
3 Make sure you place your phone within easy reach and where you can grab it without removing your eyes from the road. If you get an incoming call at an inconvenient time, let your voicemail answer it for you.
194 Regulatory and safety information
4 Suspend conversations in hazardous driving conditions or situations. Let the person you are speaking to know you are driving; if necessary, suspend the call in heavy traffic or hazardous weather conditions. Rain, sleet, snow and ice can be hazardous, but so is heavy traffic. As a driver, your first responsibility is to pay attention to the road.
5 Do not take notes, look up phone numbers, read/write email or surf the Internet while driving. If you are reading an address book or business card while driving a car, or writing a to-do list, then you are not watching where you are going. It's common sense. Do not get caught in a dangerous situation because you are reading or writing and not paying attention to the road or nearby vehicles.
6 Dial sensibly and assess the traffic; if possible, place calls when you are not moving or before pulling into traffic. Try to plan your calls before you begin your trip, or attempt to schedule your calls for times when you may have temporarily stopped or otherwise be stationary. But if you need to dial while driving, follow this simple tip: dial only a few numbers, check the road and your mirrors, then continue.
7 Do not engage in stressful or emotional conversations that may be distracting. Stressful or emotional conversations and driving do not mix — they are distracting and even dangerous when you are behind the wheel. Make people you are talking with aware you are driving and, if necessary, suspend phone conversations that have the potential to divert your attention from the road.
8 Use your phone to call for help. Your phone is one of the greatest tools you can own to protect yourself and your family in dangerous situations—with your phone at your side, help is only three numbers away. Dial your national emergency number in the event of a fire, traffic accident, road hazard or medical emergency. Remember, your national emergency number is a free call on your phone.
9 Use your phone to help others in emergencies. If you see a road accident, crime in progress or other serious emergency where lives are in danger, call your national emergency number, as you would want others to do for you.
10 Call roadside assistance or a special wireless non-emergency assistance number when necessary. Certain situations you encounter while driving may require attention, but are not urgent enough to merit a call to your national emergency number. But you can still use your phone to lend a hand. If you see a broken-down vehicle posing no serious hazard, a broken traffic signal, a minor traffic accident where no one appears injured or a vehicle you know to be stolen, call roadside assistance or another special non-emergency wireless number.
General operation
Prolonged views of screen: If you are driving, do not access any function requiring a prolonged view of the screen. Pull over in a safe and legal manner before attempting to access a function of the system requiring prolonged attention. Even occasional short scans of the screen may be hazardous if your attention has been diverted away from your driving task at a critical time.
Volume setting: Do not raise the volume excessively. Keep the volume at a level where you can still hear outside traffic and emergency signals while driving. Driving while unable to hear these sounds could cause an accident.
Let your judgment prevail: The Device Software is only an aid. Make your driving decisions based on your observations of local conditions and existing traffic regulations. The Device
Software is not a substitute for your personal judgment.
Hands-free capability
All CTIA Certified portable products provide the consumer with a freephone number for the purchase of a compatible hands-free device: +1-800-881-7256.
ESD safety
Electrostatic discharge (ESD) can cause damage to electronic devices if discharged into the device, so you should take steps to avoid such an occurrence.
Description of ESD
Static electricity is an electrical charge caused by the build-up of excess electrons on the surface of a material. To most people, static electricity and ESD are nothing more than annoyances. For example, after walking over a carpet while scuffing your feet, building up electrons on your body, you may get a shock—the discharge event—when you touch a metal doorknob. This little shock discharges the built-up static electricity.
ESD-susceptible equipment
Even a small amount of ESD can harm circuitry, so when working with electronic devices, take measures to help protect your electronic devices, including your Palm phone, from ESD harm.
While Palm has built protections against ESD into its products, ESD unfortunately exists and, unless neutralised, could build up to levels that could harm your equipment. Any electronic device that contains an external entry point for plugging in anything from cables to docking stations is susceptible to entry of ESD. Devices that you carry with you, such as your phone, build up ESD in a unique way because the static electricity that may have built up on your body is automatically passed to the device. Then, when the device is connected to another device such as a docking station, a discharge event can occur.
Precautions against ESD
Make sure you discharge any built-up static electricity from yourself and your electronic devices before touching an electronic device or connecting one device to another. The recommendation from Palm is that you take this precaution before connecting your phone to your computer, placing the phone in a docking station or connecting it to any other device. You can do this in many ways, including the following:
• Earth yourself when you're holding your mobile device by simultaneously touching a metal surface that is at earth ground. For example, if your computer has a metal case and is plugged into a standard three-prong earthed socket, touching the case should discharge the
ESD on your body.
• Increase the relative humidity of your environment.
• Install ESD-specific prevention items, such as earthing mats.
Conditions that enhance ESD occurrences
Conditions that can contribute to the build-up of static electricity in the environment include the following:
• Low relative humidity.
• Material type. (The type of material gathering the charge. For example, synthetics are more prone to static build-up than natural fibres like cotton.)
• The rapidity with which you touch, connect or disconnect electronic devices.
While you should always take appropriate precautions to discharge static electricity, if you are in an environment where you notice ESD events, you may want to take extra precautions to protect your electronic equipment against ESD.
Owner's record
The model number, regulatory number and serial number are located on a nameplate inside the battery compartment. Record the serial number in the space provided below. This will be helpful if you need to contact us about your phone in the future.
Product: Palm ® Pixi™ Plus phone
Model:
Serial no.:
Regulatory and safety information 195
196 Regulatory and safety information
Index
NUMERICS
112 phone numbers
2G network
3G network
,
,
3G SIM card
3G2 files
3GP files
3GP2 files
3GPP files
911 phone numbers
999 phone numbers
A
AAC files
AAC+ files
accented characters
Accept Cookies option
Account List view
accounts
linked contacts
,
online
Palm profile
pictures and
PDF files
See phone calls
Exchange ActiveSync accounts
Add An Account option
Calendar
Contacts
,
Add Bookmark option
Add device option
Add To Launcher
Address Book on Mac
address books
,
addresses
addresses advanced account settings
advanced gestures
aerial
aeroplane mode
airplane mode
alarms
–
Album Art view
album headers
See specific types
See alarms; notifications
All Calendars view
All inboxes
all-day events
alternate characters
AMR files
animations
AOL accounts
App Catalog
application menu
application search
application update
applications
applications; specific types adding
buying
closing
default
deleting
,
dialling from
included
keywords for
music and
opening
Palm OS
phone calls and
in Quick Launch
reinstalling
running
searching in
,
troubleshooting
,
updating
,
events attachments files as
,
internal memory and
messages and
,
music as
opening
pictures as
audio quality
authentication
,
auto-correct feature
Automatic IP settings options
auto-shut off interval
,
B back cover
back gesture
Back view
Background data collection option
Index 197
Backup application
basic gestures
battery charging
,
icons
life
purchasing
removing
replacing
–
specifications
troubleshooting
battery, caring for
blank screens
blink notifications
Block Pop-ups option
Bluetooth devices
adding
aeroplane mode and
backup summary
connecting to
,
deleting
disconnecting from
icons for
pairing
passkeys for
phone calls and
renaming
setting up
troubleshooting
turning on and off
Bluetooth wireless technology
BMP files
bookmarks
,
198 Index brightness
Brightness slider
See Web browser browsing history
Buddies view
buying applications
C cable service providers
cache (web pages)
Calculator application
–
Calendar application
–
calendars
alarms and
backup summary
dates
default
events and
getting started with
,
,
online
,
preferences for
saving
synchronising
,
,
troubleshooting
call forwarding icons
call history
,
,
call waiting
caller IDs
,
,
camera
,
capitalisation
Caps Lock
car kits
,
Card view
,
,
,
cards, defined
Certificate Manager
Change Login Settings option
Change Wallpaper option
characters
charging batteries
charging dock
See conversations cleaning phone
Clear Cache option
Clear Call History command
Clear Cookies option
Clear History option
Clips (animations in Help)
Clock application
colours for calendar entries
for email message text
,
for memos
comments in documents
in spreadsheets
compatibility information
,
,
conference calls
connection icons
connection menu
connections
Bluetooth devices and
corporate servers and
Internet
online address books and
Palm profile and
roaming and
timing out
transferring files and
,
troubleshooting
TTY/TDD devices and
Wi-Fi settings
wireless
connectivity specifications
connectors
,
contact lists
contacts
adding
,
backup summary
car kits and
,
default account
deleting
dialling by name
displaying
,
,
,
editing
,
getting in touch with
getting started with
Launcher icons for
linked
linking
photos for
preferences for
reminders for
ringtones for
,
saving information for
,
,
searching
selecting
SIM card and
speed dials for
synchronising
,
troubleshooting
unlinking
vCards and
Contacts application
–
conversations
–
Conversations view
cookies
Copy All feature
copying calendars
contacts
files
media files
messages
,
pictures
text
corporate accounts
coupling
coverage areas
,
,
creating bookmarks
contacts
events
,
memos
messages
–
task lists
tasks
cursors
customer support
customising
Calendar application
Contacts application
email accounts
–
Location Services
phone settings
roaming preferences
Web browser
Wi-Fi connections
cutting text
D dashboard
,
Data & Time application
data connection icons
data service providers
data services
data transfer
,
Data Transfer Assistant
,
,
data types
DataViz
Date & Time application
dates
,
Day view
default accounts calendar
contacts
default applications
Default Event Duration option
Default Event Reminder option
delete gesture
deleting
alarms
applications
Bluetooth devices
bookmarks
browsing history
calendar events
certificates
contacts
conversations
cookies
,
email accounts
files
information
instant messages accounts
memos
messages
music
numbers on dial pad
online accounts
photo albums
pictures
ringtones
tasks
videos
web page content
desktop organisers
desktop synchronisation
See Palm Pixi Plus phone
Device Info application
device names
devices list
diagnostic information
dial pad
dialling
,
,
dialling prefixes
dialling shortcuts
Digital Rights Management
See touchscreen displaying album headers
calendar events
certificates
contacts
email folders
file properties
images
maps
meeting participants
multimedia messages
notifications
phone calls
pictures
tasks
text messages
videos
,
web pages
DNS Server option
DOC files
,
Doc View
–
Document Editing
documentation
documents
–
See also Word files; Excel files;
PowerPoint files; PDF files
Documents To Go
DOCX files
downloading
applications
,
pictures
vCards
downloads album
Index 199
drafts
drag and drop gesture
drag gesture
,
driving safety tips
,
DRM-free files
,
See Data Transfer Assistant due dates (tasks)
,
E earpiece
EarthLink accounts
echoes
EDGE data network
,
editing bookmarks
contacts
,
,
email accounts
files
instant messages accounts
memos
Palm profile
tasks
text
,
videos
web page bookmarks
advanced settings
alerts for
attachments
backup summary
creating
deleting
,
dialling from
download options for
drafts
200 Index files and
,
,
folders
forwarding
links in
managing
merging
message headers
music and
notifications
pictures and
preferences for
receiving
,
,
replying to
retrieving
sending
,
signatures
,
sorting
synchronising
,
,
troubleshooting
email accounts
accessing
changing
default
deleting
multiple
preferences for
reordering
setting up
troubleshooting
email addresses changing
entering
,
saving
Email application
–
email service providers
,
emergency phone numbers
emoticons
erasing data
ESMTP authentication
Event Notes option
Event Reminder option
events alarms and
calendar
creating
deleting
displaying
locations for
reminders for
repeating
saving
synchronising
,
transferring
untimed
Excel files
,
–
Exchange ActiveSync accounts availability of
setting up
synchronisation with
Synergy feature and
troubleshooting
Exchange servers
exporting data
–
,
extensions (phone calls)
F
Facebook accounts availability of
contacts and
pictures and
synchronisation with
Facebook application
factory-installed applications
favourites email folders
web bookmarks
feedback
file types
document
picture
playing music and
video
files
changing contents
copying
,
creating
display size
finding text in
,
freeing memory and
opening
properties for
saving
searching for
sending
storing
filtering tasks
Find command
,
searching flagging messages
flick gesture
folders
,
Forget Network option
formatting
forward gesture
forwarding calls
messages
,
free applications
Front view
frozen phone
,
,
full erase
G
Global Address Lists
Geotag Photos option
gesture area
gestures
,
advanced
basic
drag and drop
scroll
text selection
troubleshooting
zoom
Get email option
GIF files
,
Global Address Lists
,
Google accounts availability of
setting up on phone
,
,
setting up on website
,
,
46 synchronisation with
Synergy feature and
Google calendars
,
Google Earth
Google Mail
Google Maps
Google Services
Google Weather
GPRS data network
H
H.263 files
H.264 files
HAC
,
hands-free devices
,
hardware
headsets
See HAC help
,
Help application
HSDPA data network
I iCal on Mac
icons airplane mode
battery
data connection
data services
Google map
Launcher
notifications
Quick Launch
signal-strength
title bar
web page
See instant messages images
IMAP email accounts
IMEI number
importing information
inbox (email)
,
,
information accessing
,
backing up
deleting
entering
importing
linked contacts
protecting
retrieving
saving
transferring
,
inline images
installing third-party applications
updates
instant messages
accounts
creating
,
notifications for
online status
sending
,
setting up
Interactive Tests
interference
memory international language settings
See websites
Internet service providers
,
IP addresses
J
JavaScript option
Join network option
JPG files
,
,
,
K keyboard
keywords
L labels
language
Launcher contacts in
defined
gesture
icons
pages
web pages in
layered calendars
lighted dial pad
linked contacts
LinkedIn accounts
,
List Order option
location information
,
Location Services
lock icon
lost devices
lowercase letters
Index 201
M
M4V files
Mac computers copying files from
,
data transfer from
maps
Mark all completed/incomplete command
Mark as read/unread command
media files
meeting requests
memory
Memos application
menus
merged views
,
message headers
email; multimedia messages; text messages; voicemail; instant messages messaging album
Messaging application
microphone
miscellaneous album
misspelled words
See connections
Month view
Move to folder command
MP3 files
MP4 files
MPEG4 files
multimedia messages
addressing
attachments and
contacts and
202 Index copying
creating
deleting
dialling from
displaying
forwarding
notifications for
pictures and
saving contact information
sending
,
troubleshooting
multitasking
,
music
answering phone and
copying
deleting
listening to
,
playback controls
as ringtones
searching for
Music application
–
mute
N names
Bluetooth device
device
dialling by
sending or receiving messages and
national emergency phone numbers
connections network settings
network time zones
network times
network types
networks
,
New card command
next gesture
notes
,
notifications
contacts and
defined
displaying
icons for
messages and
messaging
responding to
sounds for
troubleshooting
turning on and off
Now Playing list
numbers
,
O online accounts
,
accounts online address books
,
online calendars
,
online support
open networks
open Wi-Fi networks
opening applications
attachments
,
files
,
maps
web pages
,
,
operating system
,
Option key
,
organiser features
outage information
Outlook
overdue tasks
P pairing
Palm Desktop software
,
Palm online support
Palm Pixi Plus phone
Palm profile about
backups
defined
erasing
settings
Palm profile account
,
partial erase
pairing passkeys
passwords changing
entering
for instant messages
for PDF files
screen
Wi-Fi
pasting text
PDF files
PDF View
Personal Identification Numbers.
See PINs phone aeroplane mode
answering
–
,
caring for
cleaning
compatible devices for
data services and
data transfer to
dialling
disposing of
installing third-party applications and
number for
preferences for
redialling
replying to conversations and
restarting
restricted dialling
safety information
setting up
–
silencing ringer for
system information about
troubleshooting
TTY/TDD devices and
turning on or off
,
updates for
volume
phone calls
applications during
conferencing
contact information for
driving and
forwarding
hands-free devices and
hold
information about
,
making
,
,
messages during
receiving
–
replying to
ringtones for
,
searching and
searching for contacts and
second
sending to voicemail
shortcuts for
switching
phone headsets
Phone Reset Options settings
photo albums
photo roll album
Photobucket accounts
See pictures
Photos application
pictures
accounts for
albums and
backup summary
caller IDs with
copying
deleting
displaying
downloading
sending
,
taking
uploading
–
as wallpaper
pinch in gesture
,
pinch out gesture
,
PINs
Palm Pixi Plus phone; phone play lists
Play sound option
playback controls
,
playing music
videos
,
voicemail messages
Playlist view
PNG files
POP email accounts
power accessories
power button
PowerPoint files
power-saving feature
PPT files
,
PPTX files
See customising previous gesture
priority settings
,
processor
profile
,
protecting information
punctuation
Purge completed command
Q
Quick Launch applications in
defined
gesture
icons
Quick Tests
R radio
recording videos
See repeating events redialling
redirectors (web pages)
Regional Settings application
reinstalling applications
reminders
,
,
Remove Contacts Account option
Remove Email Account option
renaming devices
reordering accounts
bookmarks
cards
dashboard items
email accounts
icons
tasks
repeating events
Reply-to address option
resets
resolution
restarting phone
,
restricted dialling
ringer switch
,
,
ringtones
roaming
Index 203
S safety information
satellite photos
saving calendar events
contacts
email addresses
files
images
information
phone numbers
pictures
web page bookmarks
See calendars screen brightness
,
caring for
troubleshooting
,
turning on or off
,
unlocking
Screen & Lock application
screen captures album
scroll fast gesture
scroll gesture
scroll gestures
scroll slow gesture
searching
,
for contacts
for email messages
for memos
for music
for text
,
for videos
,
secure full erase
204 Index secure networks
Secure Unlock option
secure websites
secure Wi-Fi networks
security
erasing data from phone
locking the screen
,
network
Palm profile
Select All feature
sending conversation messages
document files
,
instant messages
multimedia messages
,
music
PDF files
pictures
,
,
text messages
videos
sensors
Set a ringtone option
Set due date for all command
Set speed dial command
setting up email accounts
–
Exchange ActiveSync accounts
Google accounts
46 ,
hands-free devices
instant messaging accounts
online account synchronisation
online pictures accounts
phone
voicemail
share option
sharing files
images
links
pictures
,
videos
,
web addresses
Shift
short codes
shortcuts
Show Contact Matches option
Show email option
Show notification option
signal
,
signal-strength icon
signatures
SIM card contacts and
icons
inserting
,
locking
unlocking
Simple PIN option
size specifications
smart folders
SMTP servers
snooze
software
software updates
See music sorting contacts
data in spreadsheets
sounds
Sounds & Ringtones application
speakerphone
specifications
–
speed dialling
spelling errors
Excel files static
stereo headsets
stop scrolling gesture
storage space
streaming music
videos
swapping calls
swipe gesture
,
switching calls
Sym key
,
symbols
Sync deleted emails option
Sync Now option
synchronisation
defined
desktop software 46
,
online accounts
,
online calendars
,
online contacts
,
retrieving information and
troubleshooting
Synergy feature
,
Calendar
Messaging
system information
system updates
T tap gesture
,
taps
,
task lists assigning tasks to
creating
deleting
filtering
reordering items in
tasks
–
backup summary
completing
,
creating
deleting
displaying
due dates for
editing
priorities for
Tasks application
technical support
temperature ranges
text copying, cutting
finding
formatting
pasting
selecting
text messages
–
addressing
contacts and
creating
deleting
displaying
forwarding
links in
making phone calls and
,
notifications for
saving contact information
sending
,
,
troubleshooting
text selection gestures
See TTY/TDD devices third-party applications adding
included
internal memory and
synchronisation through 46 ,
,
troubleshooting
third-party software
throwing gesture
thumbnail images
time
time formats
Tips (Help application)
title bar icons
Top view
touchscreen
,
,
Touchstone charging dock
traffic information
transferring data
–
,
troubleshooting
–
applications
battery
Bluetooth devices
calendars
connections
contacts
–
email accounts
gestures
hands-free devices
,
messages
notifications
performance
phone
screens
,
synchronisation
tests for
third-party applications
–
Wi-Fi
pairing
TTY icons
TTY/TDD devices
turning on and off advanced gestures
aeroplane mode
Bluetooth devices
call waiting
caller IDs
HAC feature
notifications
phone
TTY/TDD devices
Wi-Fi
TXT files
U
UMTS data network
,
,
unflagging messages
universal search
,
,
unlinking contact information
unlocking the screen
untimed events
up gesture
updating applications
,
Palm profile settings
phone
software
uploading pictures
–
videos
uppercase letters
URLs
USB drive
,
,
user names
user profile
,
user safety information
V vCards
video playback controls
videos
answering phone and
copying
playback controls
,
searching for
,
sending
,
Index 205
sharing
watching
,
Videos application
views
cards voicemail
volume adjusting
system sounds
troubleshooting
W wallpaper
wallpaper album
WAV files
weak signals
weather
web addresses
,
Web application
Web browser
web pages accessing information on
bookmarking
browsing history for
cache for
dialling from
entering information on
images on
links to
navigating through
opening
,
,
recently viewed
refreshing
206 Index setting display options for
sharing
troubleshooting access to
web-based email
webOS operating system
websites browsing
connecting to
customer support
internal memory and
JavaScript for
playing music from
pop-ups
searching for
second browsers for
secure
,
troubleshooting connections to
uploading pictures to
videos from
Week view
weight specifications
Wide View
Wi-Fi
connecting to
connection preferences
disconnecting from
icons
network lists
networks
,
turning on and off
Windows computers copying files from
,
data transfer from
Outlook versions for
wired headsets
wireless networks
wireless provider support
wireless services icons for
restarted phone and
support
turning on or off
wireless networks
Word files
Excel files
X
XLS files
,
XLSX files
Y
Yahoo! accounts
YouTube application
,
Z zoom in gesture
zoom out gesture
Download
Public link updated
The public link to your chat has been updated. You may view and manage your chat links after registration here.
Document public link
Advertisement