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Dragon speech recognition
Enterprise solution
Nuance
Management Center administrator guide
Guide
For:
version 6.
5
Copyright
Nuance ® Management Center.
2020 Nuance Communications, Inc.
4/3/2020
This material may not include some last-minute technical changes and/or revisions to the software.
Changes are periodically made to the information provided here. Future versions of this material will incorporate these changes.
No part of this manual or software may be reproduced in any form or by any means, including, without limitation, electronic or mechanical, such as photocopying or recording, or by any information storage and retrieval systems, without the express written consent of Nuance Communications, Inc. Specifications are subject to change without notice.
Copyright © 2020 Nuance Communications, Inc. All rights reserved.
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Notice
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Contents
Dragon_AdminGuideCover_20160929_v2
About Nuance Management Center
NMC console setup considerations
Initial NMC console setup checklist
Changing your NMC console password
Resetting another user's password
Requiring administrators to verify their email address
Setting the expiration time for the email verification link
Modifying the email verification email template
Exporting and refreshing grids
Correcting invalid field entries
i
Contents ii
Changing organization information
Managing federated relationships for Central Authentication
Disabling native Nuance Management Center authentication
Managing Active Directory domains
Changing group product settings
Contents iii
Viewing all user accounts in a group
Viewing all user accounts in a site
Changing user account group membership
Configuring user account credentials
About Roaming user profile synchronization
Roaming feature setup checklist
Setting the Master Roaming user profile location
Dragon Medical Network Edition
Viewing licensed user accounts
Contents iv
Viewing scheduled tasks by node
Chapter 11: Speech Recognition
Contents v
Chapter 12: Field descriptions
Nuance Management Center section
Nuance Management Server section
Appendix A: Creating user account import files
Creating comma-delimited files for user account import
Creating XML files for user account import
Contents
Appendix B: Creating the Forgot Password email template
Creating the Forgot Password email template
vi
About this guide
vii
Nuance Management Center Administrator Guide
Guide overview
The Nuance Management Center Administrator Guide provides information on configuring and managing the Nuance Management Center (NMC) console. The guide also provides a checklist to help you with your initial NMC console setup.
Audience
This guide is intended for System Administrators who are responsible for managing products that use the Nuance Management Center (NMC) console. viii
Additional resources
The following resources are available in addition to this guide to help you manage your Dragon installation.
Documentation
Document
Dragon Release Notes
Location
Dragon client Help.
Do the following:
1. When
Dragon is open, click the Help icon ( ) on the
DragonBar, and then select
Help
Topics .
2. Click Get started .
3. Click
Dragon release notes .
Dragon Citrix Administrator Guide Hardware, software, and network requirements for deploying Dragon in a network of client computers that connect to a Citrix server to access published applications.
Dragon Support web site
Nuance Management Center
Server Installation and
Configuration Guide
Instructions for installing and configuring the Nuance
Management Center (NMC) server, database, and NMC console, and instructions for configuring single sign-on authentication.
Dragon Support web site
Dragon Client Installation Guide
Nuance Management Center Help
Description
New Dragon features, system requirements, client upgrade instructions, and known issues.
Instructions for installing and configuring Dragon clients.
Online Help specific to the NMC console interface.
Dragon Support web site
When Nuance
Management
Center is open, click the NMC console Help button
About this guide ix
Nuance Management Center Administrator Guide
Document Description Location
( ).
Dragon client Help Commands and instructions for dictating, correcting, and more with the Dragon client.
When Dragon is open, click the Help icon (
) on the DragonBar, and then select Help
Topics .
Training
Nuance provides several Dragon training offerings, like webinars, demos, and Nuance University online training courses. For more information, see the Dragon Support web site.
Support
The Dragon Support web site provides many resources to assist you with your Dragon installation, like forums and a searchable knowledgebase. For more information on Support offerings, see the Dragon
Support web site at: http://www.nuance.com/voice-and-document-productivity/dragon/support/dragon-naturallyspeaking.html
x
Chapter 1: Introduction
About Nuance Management Center
1
Nuance Management Center Administrator Guide
About Nuance Management Center
Applies to: Dragon desktop products only
Nuance Management Center allows Dragon administrators to manage all Dragon clients from a single central console. The console, called the Nuance Management Center (NMC) console, allows you to do the following: l
Configure options for clients at the site and group level l
Centrally manage your Dragon product licensing l
Share data, like words and auto-text commands, with Dragon clients and across other Nuance products l
Audit user session events l
Monitor client usage and trends through reporting
You can choose to install, configure, and maintain your own on-premise Nuance Management Center
(NMC) server, or you can use the Nuance-hosted server in the cloud.
Using Nuance Management Center with your Dragon installation is an optional feature that you enable in the Dragon client.
For information on installing and configuring Nuance Management Center, see the Nuance Management
Center Server Installation and Configuration Guide .
2
Chapter 1: Introduction
Physical architecture
Applies to: Dragon desktop products only
Nuance Management Center is a standard Microsoft ASP .NET MVC web application that is hosted by Internet Information Services (IIS). The Nuance Management Center components include the following: l
NMC server —Stores application data, such as organizations, sites, groups, and users. It also stores transient data, such as log files.
l
NMC console —Allows NMC administrators to create and manage objects, like groups and users, assign licenses, run reports, and more. The NMC console does not have permanent data storage. However, it does use a file share for temporary data storage to support file uploads and downloads.
l
Database instance —Stores license information, partial speech profiles, application usage information, and audit data. l
Dragon clients —Users log in to their client computers where Nuance Management Center is installed and connect to your NMC server to access shared words and commands.
Initially, you install the NMC server, NMC console, and the database instance on the same server.
However, you can optionally move your database instance to a separate database server after the installation. Your NMC server can be one of the following: l
A single physical machine (smaller installations) l
Multiple physical machines load-balanced by a network traffic switch (larger installations)
3
Nuance Management Center Administrator Guide
About the user interface
User interface components
1 — NMC menu icon . Click to open the menu.
2 — Ribbons . Top-level menu options.
3 — Groups . Command groups within each ribbon.
4 — Tabs . These open when you click a command in a command group, and remain open until you click
Cancel or Close on each tab. You can also right-click a tab to close that tab, all tabs, or all tabs but the current selection. The Home tab always remains open.
User interface navigation
There are different ways to navigate to pages in the NMC console. You can use any of the following navigation methods: l
The Home tab —Click the Home tab, and then click a link to a page from the appropriate group.
The Home tab always remains open.
l
Ribbons —Click a ribbon to expand it and select an option from a command group.
l
Right-click —Right-click an object in a list to open a sub-menu. For example, right-click your organization on the Manage Organization page to view organization details, add a site, or add a group.
l
Navigation panel —Select or expand an object to view object details or objects within the current object. For example, click > beside your organization on the Manage Organization page to view organization details, add a site, or add a group.
4
Chapter 1: Introduction
You can use whichever method is easiest for you. However, the procedures in this guide provide navigation instructions using the right-click method.
5
Nuance Management Center Administrator Guide
About data collection
Applies to: Dragon Professional Group, Dragon Legal Group, Dragon Law Enforcement
You can optionally enable data collection to send your recognition data to Nuance, a United States company, to help us conduct research to improve the accuracy of this product and future products. If enabled, Nuance collects the following: l
Audio and transcripts, so we can increase accuracy l
Metrics by Google Analytics, so we can improve and prioritize features
Nuance will never transfer your data to anyone else or use it for any other purpose other than as described in this notice. The only people with access to this data will be our employees, permitted agents, sub-contractors, and so on on a need-to-know basis, all of whom are bound by obligations of confidentiality to keep the data strictly confidential.
Our corporate policies and practices, and our contractual commitments to your organization, require us to take appropriate technical and organizational measures against unauthorized or unlawful processing of any personal data that you have provided to us and against accidental loss or destruction of, or damage to, that personal data.
For information on enabling data collection, see “Changing organization information” on page 24
.
6
Chapter 2: Getting started
NMC console setup considerations
Initial NMC console setup checklist
Changing your NMC console password
Resetting another user's password
Requiring administrators to verify their email address
Setting the expiration time for the email verification link
Modifying the email verification email template
Exporting and refreshing grids
Correcting invalid field entries
7
Nuance Management Center Administrator Guide
Before you begin
Applies to: Dragon desktop products only
About your installation
On-premise
You can optionally host your own Nuance Management Center (NMC) server on premise. You install the NMC server and Nuance Management Center (NMC) console, and then create all objects in the
NMC console yourself.
Nuance-hosted
If you don't host your own NMC server on-premise, you use the Nuance-hosted NMC server in the cloud. A Nuance administrator performs your initial setup and creates the following objects for you: l
Your organization l
A default site l
The NMC Administration group l
An NMC Administrator user account and password
Nuance then sends you an email with your NMC console URL. You can rename the initial objects as appropriate for your business. You then create all remaining objects, like sites and groups, yourself.
You should also change the password for your NMC Administrator user account. For more information,
see “Changing your NMC console password” on page 13
.
Note : If you plan to implement Active Directory single sign-on authentication, do not change the password for your NMC Administrator user account until after you have configured single sign-on.
For more information, see the "Preparing for your Active Directory single sign-on configuration" chapter in the Nuance Management Center Server Installation and Configuration Guide .
NMC console setup considerations
Applies to: Dragon desktop products only
Consider the following before you begin creating objects and changing settings in your NMC console.
Setup item
Authentication type
Description
The options are: l
Active Directory single sign-on —You can enable single sign-on to allow users to log in to the Dragon client using their
Windows credentials. When you create users in the NMC console, the logins you assign must match their Windows logins exactly.
l
Native NMC —Users log in to the Dragon client using a login and password that you create when you create user accounts in
Additional information
Nuance
Management
Center Server
Installation and
Configuration Guide
8
Chapter 2: Getting started
Setup item
Naming conventions
Saved credentials
Keywords
Custom phonetic alphabet
Description
Additional information the NMC console.
l
Central Authentication —For cloud customers, provides an alternative method for implementing single sign-on in your organization. Using Central
Authentication, you can use your existing
Identity Provider (IdP) to authenticate against Nuance applications.
You'll need to determine naming conventions for the following objects and then create them in your
NMC console: l
Sites l
Groups l
User accounts
“Working with sites” on page 44
“Working with groups” on page 50
“Working with user accounts” on page
“Miscellaneous section” on page
You'll need to determine whether you'll allow
Dragon to remember user account passwords before you install Dragon clients. Generally, you should not allow Dragon to remember passwords when your organization has multiple users who share the same computer using the same
Windows login. You should enable the Do not allow saved credentials setting to prevent this.
Caution: You must enable this setting before users log in to the Dragon client for the first time.
Determine whether your auto-text commands should include the default leading and trailing keywords that Nuance Management Center automatically adds to auto-texts created in the
NMC console.
If you don't remove them, users must say the leading or trailing keyword in addition to the spoken phrase for their auto-text command to invoke it.
“Working with keywords” on page
If you are using the Dragon Law Enforcement edition, determine whether your site uses a custom phonetic alphabet for license place dictation. By default, Dragon uses the NATO alphabet for plate mode dictation. Optionally, your site can use a different phonetic alphabet by editing the icao.ini
file. You upload the modified file in the NMC console.
“Uploading a custom phonetic alphabet file” on page 46
9
Nuance Management Center Administrator Guide
Initial NMC console setup checklist
Applies to: Dragon desktop products only
If you are a new customer setting up Nuance Management Center for the first time, use the following checklist to set up your NMC console.
If you are hosting your own NMC server on-premise, this list assumes you have already installed and configured your NMC server. For installation instructions, see the Nuance Management Center Server
Installation and Configuration Guide .
Task
Create sites.
Caution: When you create sites, you must click the Save button on the Dragon Professional tab, even if you do not change any settings.
If you do not click Save on this tab when you create sites, your user
Create groups.
Reference
“Working with sites” on page 44
Create user accounts. You'll need the following information for each user before creating user accounts: l
First and last name l
Email address l
User ID l
Initial password (user can change it later) l
Groups to which the user should belong
You should also determine which users require administrator privileges.
“Working with groups” on page 50
“Working with user accounts” on page
Allocate user account licenses.
If you are using the Dragon Professional edition, optionally select the
Do not allow saved credentials Site setting. The setting is deselected by default.
Install Dragon clients on local workstations if they are not already installed.
Configure clients for use with Nuance Management Center.
“Working with licenses” on page
“Miscellaneous section” on page
Dragon Client
Installation Guide
Optionally configure single sign-on authentication.
Dragon Client
Installation Guide
Nuance
Management
Center Server
Installation and
Configuration Guide
10
Chapter 2: Getting started
Task Reference
If you are hosting your own NMC server on-premise, create the Forgot
Password email template and then upload it to the NMC console to allow NMC console users to reset their password.
Password email template” on page
Ensure you provide an email address for each user. Without it, users cannot reset their password. Consider enabling the Email address required for organization users
setting on the “Organization Details page” on page 119
to ensure email addresses are required for all new and existing user accounts.
“Working with user accounts” on page
Consider adding custom words to improve Dragon's recognition.
Nuance Management Center distributes these custom words to all
Dragon clients.
Optionally configure default settings for PowerMic and hot key settings at the site or group level to allow clients to inherit them.
Optionally remove the default leading and trailing keywords for your language. These affect all auto-texts and templates in your organization.
Optionally configure default auto-formatting settings at the group level to allow clients to inherit them.
Optionally configure system settings.
“System Settings page” on page 179
“Working with keywords” on page
Optionally enable messaging. Messaging allows users to receive system messages from your NMC server, and also allows your NMC administrators to send messages to other NMC console users.
“Configuring messaging” on page 91
11
Nuance Management Center Administrator Guide
Logging in and logging out
If you are using the Nuance-hosted NMC console in the cloud, Nuance provides you with an initial NMC
Administrator login and password. You should change the password after your initial login.
If your NMC administrator enabled the Users must change their password after first login setting and you are new to Nuance Management Center, you are prompted to change your password the first time you log in to the NMC console.
Note: If you plan to implement Active Directory single sign-on, do not change the initial administrator password until after you've configured single sign-on. For more information on implementing single sign-on, see the Nuance Management Center Server Installation and Configuration Guide .
Logging in
1. Open your browser.
2. Specify the NMC console URL, and then press Enter .
The NMC console login page appears.
3. Provide your username and password.
4. Click Login .
The NMC console appears.
Logging out
Click the NMC menu icon ( ), and then select Log out .
12
Chapter 2: Getting started
Changing your NMC console password
You can change your NMC console password at any time. This topic describes changing your own
Note: If you plan to implement Active Directory single sign-on, do not change the initial administrator password until after you've configured single sign-on. For more information on configuring single sign-on, see the Nuance Management Center Server Installation and
Configuration Guide .
1. Click the NMC menu button ( ), and then select Change password .
The Change Password dialog box appears.
2. Specify your old password and new password.
Passwords can contain umlauts and other extended characters, such as tildes (~) and circumflexes (^).
3. Re-enter your new password.
4. Click OK .
13
Nuance Management Center Administrator Guide
Resetting your password
Applies to: On-premise customers only
You can reset your NMC console password when you've forgotten it. You reset your password by clicking the Forgot Password link on the Nuance Management Center login screen. Nuance
Management Center then sends you an email with a link to reset your password. The link is valid for one hour.
Your NMC administrator must have set up an email server and the template for the Forgot Password email message that Nuance Management Center sends. In addition, your NMC administrator must have specified a valid email address for each user in their user account. For more information, see
“Creating the Forgot Password email template” on page 193
.
Your new password cannot contain leading or trailing spaces. However, your password can contain umlauts and other extended characters, such as tildes (~) and circumflexes (^).
Note: If your NMC administrator enabled the Users must change their password after first login setting and you are new to Nuance Management Center, you are prompted to change your password the first time you log in to the NMC console.
1. Navigate to your Nuance Management Center login screen.
2. Click the Forgot Password link.
3. Specify your user name in the User name field.
4. Click Reset .
Nuance Management Center emails you a link to reset your password.
Note: You cannot reset your password using the Forgot Password link if you are locked out. For more information, see the Password lockout duration - n minutes
setting on the “Organization Details page” on page 119
.
14
Chapter 2: Getting started
Resetting another user's password
If you are an NMC administrator, you can send a Reset Password email to a user account with a link to allow the user to reset their password.
1. View a user account.
The User Accounts page appears.
For more information, see “Viewing user accounts” on page 57 .
2. Right-click a user account, and then select Send reset password link .
A dialog box appears.
3. Click OK .
15
Nuance Management Center Administrator Guide
Configuring system settings
You should review the NMC console system settings before working in Nuance Management Center.
You must have the Modify System Settings grant to view this page.
To configure system settings:
Click the NMC menu button ( ), and then select System Settings .
The System Settings dialog box appears.
For system setting descriptions, see “System Settings page” on page 179
.
16
Chapter 2: Getting started
Requiring administrators to verify their email address
The NMC console forces administrators to verify their primary email address the next time they log in.
If the administrator has an NMC server administrator license, when they log in to the NMC console, they are redirected to the Email Verification page to enter their email address.
When the administrator receives the verification email, they click the link to verify their email address.
The administrator can then successfully log in to the NMC console.
If an administrator provides an email address that is different from an address already in the NMC server, the NMC server updates the value in the Primary email address field. If you edit this field, the administrator must re-verify their email address at next login.
Setting the expiration time for the email verification link
Applies to: On-premise customers only
You can set the expiration time and date for the email verification link the NMC server sends to administrators.
The default value of the setting is one hour and valid values range from 1 to 72 hours.
1. Click the NMC menu button ( ), and then select System Settings .
The System Settings dialog box appears.
2. Expand the Nuance Management Center section.
3. Set Verification Link Expires After_hours .
For more information, see “System Settings page” on page 179
4. Click Save .
Modifying the email verification email template
Applies to: On-premise customers only
By default, the email verification email uses a default template.
You can change the template.
1. Click the NMC menu button ( ), and then select System Settings .
The System Settings dialog box appears
2. Click Browse next to the Verification Email Template field.
3. Select a template file and click Open .
4. Click Save .
17
Nuance Management Center Administrator Guide
Exporting and refreshing grids
You can refresh and export data from any page where a grid appears. Refreshing data allows you to include any new data in the grid output without rerunning the query or report. Exporting allows you to save the data to a .csv file. The Refresh icon ( ) and Save icon ( ) appear in the bottom right corner of the screen when query results or report results are returned. For example, you can refresh and export the following grid data: l
Reports l
Audit events l
User accounts page
To export or refresh data, click either icon.
18
Chapter 2: Getting started
Correcting invalid field entries
When you save information on a page, Nuance Management Center highlights fields where there are invalid field entries that require correction. Generally, those fields are highlighted in yellow. You must correct invalid entries before you can save the page.
19
Nuance Management Center Administrator Guide
Chapter 3: Organizations
Changing organization information
Managing federated relationships for Central Authentication
Disabling native Nuance Management Center authentication
Managing Active Directory domains
20
Chapter 3: Organizations
About Organizations
An organization represents your company in its entirety. It is the highest level in your business structure. Under your organization, you create: l
Sites l
Groups l
User accounts
Most Dragon customers have only one organization.
21
Nuance Management Center Administrator Guide
Viewing Organizations
Viewing an organization
In the Sites ribbon, click Organization Overview .
The Manage Organization page opens. Your organization is at the top, with all sites underneath it.
Viewing organization details
From the Manage Organizations page, right-click an organization, and then select Organization details .
The Organization Details page appears.
22
Chapter 3: Organizations
Working with organizations
Adding organizations
When you add an organization, Nuance Management Center also creates a site (Default), group (NMC
Administration), and user (NMC Administrator).
1. In the Organizations ribbon, click Add .
The Create Organization dialog box appears.
2. Specify an NPI number or address information to search for an organization.
3. Click Search .
Search results appear.
4. Do one of the following: l
If the organization appears in the search results, select it, and then click This is the organization I'm looking for .
l
If the organization is not listed, click I don't see the organization. Let's create one .
5. If you're creating a new organization, add information as necessary on the General, Address, and Products tabs.
For field descriptions, see “Organization Details page” on page 119 .
Note: You must include Street 1 , City , State , and Zip information when you create a new organization.
6. Click Save .
A message indicating that NMS is creating a default site, group and NMC administrator user account with credentials appears.
7. Select the delivery method for your administrator user credentials, and then click OK .
23
Nuance Management Center Administrator Guide
Managing organizations
Changing organization information
To change general organization information:
1. View an organization.
The Manage Organization page appears.
For more information, see “Viewing Organizations” on page 22
.
2. View organization details.
The Organization Details page appears.
For more information, see “Viewing Organizations” on page 22
.
3. Edit the information as necessary.
For field descriptions, see “Organization Details—General tab” on page 119 .
4. Click Save .
To change the address:
1. View an organization.
The Manage Organization page appears.
For more information, see “Viewing Organizations” on page 22
.
2. View organization details.
The Organization Details page appears.
For more information, see “Viewing Organizations” on page 22
.
3. Click the Address tab.
4. Edit the information as necessary.
For field descriptions, see “Organization Details—Address tab” on page 119 .
Note: Street 1, City, State, and Zip fields are required.
5. Click Save .
To change product information:
1. View an organization.
The Manage Organization page appears.
For more information, see “Viewing Organizations” on page 22
.
2. View organization details.
The Organization Details page appears.
For more information, see “Viewing Organizations” on page 22
.
3. Click the Products tab.
The General tab is selected by default.
4. Do one of the following:
24
Chapter 3: Organizations l
Edit the General information as necessary.
l
Click the appropriate tab for your product, and then edit as necessary.
For field descriptions, see “Organization Details—Products tab” on page 119
To enable data collection:
Applies to: Dragon Professional Group, Dragon Legal Group, Dragon Law Enforcement
1. View an organization.
The Manage Organization page appears.
For more information, see “Viewing Organizations” on page 22
.
2. View organization details.
The Organization Details page appears.
For more information, see “Viewing Organizations” on page 22
.
3. Click the Products tab.
The General tab is selected by default.
4. Click the Dragon Professional tab.
5. Select the Upload usage data to Nuance for research purposes check box.
6. Click Save .
Managing user deprovisioning
User deprovisioning provides automatic user synchronization between Nuance Management Center and your organization's LDAP user directory. Enabling user deprovisioning simplifies your user management process, eliminating the need for you to review the status of users in your user directory and manually make adjustments in Nuance Management Center to keep the users synchronized. User deprovisioning performs the following functions for you automatically: l
Queries your LDAP user directory nightly and disables and deletes users in Nuance
Management Center based on their status in your user directory.
l
Provides the option for you to first review users to be deprovisioned before Nuance
Management Center performs the action, allowing you to cancel the deprovisioning. l
Revokes the product licenses from disabled or deleted users, allowing them to be re-used.
Note: User deprovisioning does not revoke Enterprise licenses.
You enable deprovisioning on the Organization Details>Deprovisioning tab. You must have the appropriate grants to view and access this tab. For more information, see the table below.
Prerequisites l
An endpoint is available for use by the user comparison app to query your LDAP user directory. l
User comparison app is installed and configured. l
Nuance cloud-hosted customers —Nuance installs and configures this app for you.
l
On-premise customers —See the Nuance
Management Center 6.5 On-premise Release
Notes for instructions.
25
Nuance Management Center Administrator Guide
Deprovisioning components and workflow
Required grants
Audit events
Notifications l
User comparison app —Installed as a Windows service on your LDAP server. It accesses your user directory nightly with read-only access and runs a user comparison.
l
User Sync Microservice —The user comparison app calls the User Sync Microservice to compare users in
Nuance Management Center to your LDAP user directory, and then serves the results to Nuance
Management Center. You can configure the start time in the app.
l
Nuance Management Center scheduled tasks —
Several scheduled tasks perform the following on a nightly basis: l
Initiate deprovisioning by sending a request for a user comparison to the app.
l
Receive the result of the comparison.
l
Mark users to be disabled or deleted based on the comparison results.
l
Disable or delete users in Nuance
Management Center when the administrator has reviewed the list of marked users and provided confirmation (if Require confirmation option is enabled) and revoke the appropriate product licenses.
l
Manage User Deprovisioning —Required to view and access the De-provisioning tab.
l
Modify Organization —Required to modify the settings on the De-provisioning tab.
l
Delete Users in All Groups —Required to select and deselect users marked for disable and delete.
Nuance Management Center creates audit events for deprovisioning actions that occur, such as when a user is deleted and the user's product license is revoked. Select events
88-92 in the Audit Events utility to view deprovisioning audit events.
Nuance Management Center sends the following deprovisioning notifications to the user you specify: l
Total number of users disabled and deleted.
l
An error occurs when the user comparison app cannot perform the comparison.
l
The user comparison request times out.
l
Deprovisioning cannot be processed.
l
Deprovisioning was successful.
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Chapter 3: Organizations
You specify the user's email address on the Organization Details page>Deprovisioning tab . For more information, see
“Organization Details—Deprovisioning tab” on page 126
.
To enable deprovisioning:
1. View an organization.
The Manage Organization page appears.
For more information, see “Viewing Organizations” on page 22
.
2. View organization details.
The Organization Details page appears.
For more information, see “Viewing Organizations” on page 22
.
3. Click the De-provisioning tab.
You must have the Manage User Deprovisioning grant to view and access this tab.
4. Select the Enable user deprovisioning option.
5. Provide the email address of the user to receive user deprovisioning notifications in the
Notification Email Address field.
6. Optionally select the Require confirmation option.
For information on this setting, see “Organization Details—Deprovisioning tab” on page 126
7. Configure the LDAP settings for your server in the LDAP Configuration section.
For field information, see “Organization Details—Deprovisioning tab” on page 126
.
8. Click Save .
To confirm users marked for disable or delete:
If the user comparison app finds users to deprovision and you selected the Require confirmation option, the following message appears below the LDAP Configuration section:
"System has identified [ x ] users for de-provisioning. To confirm or cancel the user deletion, click here."
Do the following to confirm the deprovisioning:
1. View an organization.
The Manage Organization page appears.
For more information, see “Viewing Organizations” on page 22
.
2. View organization details.
The Organization Details page appears.
For more information, see “Viewing Organizations” on page 22
.
3. Click the Deprovisioning tab.
4. Click the link below the LDAP Configuration section to open the Deprovisioned users dialog box.
5. Review the users and the proposed action, and then do one of the following:
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Nuance Management Center Administrator Guide l
Select specific users to deprovision.
Or l
Click Select All to select all users.
6. Then, do one of the following: l
Click Confirm Deprovisioning to deprovision selected users and revoke their product licenses.
Or l
Click Cancel Deprovisioning to cancel the deprovisioning for selected users.
To enable auto-provisioning:
Applies to: Capture Services, MUSE, CAPD, CAC, Dragon Medical Virtual Assistant, PowerMic
Mobile, PowerMic Virtual Adapter, Dragon Medical Server/Dragon Medical One, Dragon Medical Mobile
Recorder, Nuance Clinician, Dragon Medical Recorder only
When enabled, the auto-provisioning feature allows Nuance Management Center to create a user account automatically if one does not already exist when a user logs in to their client application.
Nuance Management Center also assigns a license to the user automatically if one is available. If no licenses are available, Nuance Management Center still creates the user account. Optionally, you can also allow Nuance Management Center to assign automatically provisioned user accounts to a specific group.
1. View an organization.
The Manage Organization page appears.
For more information, see “Viewing Organizations” on page 22
.
2. View organization details.
The Organization Details page appears.
For more information, see “Viewing Organizations” on page 22
.
3. Click the Auto-provisioning tab.
4. Click the tab for your product.
For example, Dragon Medical Server.
5. Select the Enable auto-provisioning for this product check box.
6. Optionally select a group from the Add users to group drop-down list to which newly provisioned user accounts should be assigned.
7. Click Save .
Managing password settings
You should determine a password policy for your organization by selecting from password requirements. Establishing a password policy ensures that users create strong, secure passwords.
To change password settings:
1. View an organization.
The Manage Organization page appears.
For more information, see “Viewing Organizations” on page 22
.
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Chapter 3: Organizations
2. View organization details.
The Organization Details page appears.
For more information, see “Viewing Organizations” on page 22
.
3. Click the Products tab.
The General tab is selected by default.
4. Expand the Password Settings drop-down list.
5. Select the appropriate password settings.
For field descriptions, see “Organization Details—Products tab” on page 119 .
6. Click Save .
Managing organization tokens
The Local Authenticator and other products that use Nuance Management Center require an organization token for authentication. You must add a token before using the products.
To add a token:
1. View an organization.
The Manage Organization page appears.
For more information, see “Viewing Organizations” on page 22
.
2. View organization details.
The Organization Details page appears.
For more information, see “Viewing Organizations” on page 22
.
3. Click the Organization Tokens tab.
4. Click Add .
The Organization Token Info dialog box opens, and Nuance Management Center generates an organization token automatically.
5. Optionally add a Comment to identify the token.
6. Click Save .
The Organization Token Info dialog box closes.
To modify a token:
1. View an organization.
The Manage Organization page appears.
For more information, see “Viewing Organizations” on page 22
.
2. View organization details.
The Organization Details page appears.
For more information, see “Viewing Organizations” on page 22
.
3. Click the Organization Tokens tab.
4. Select a token to modify.
5. Click Modify .
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Nuance Management Center Administrator Guide
The Organization Token Info dialog box opens
6. Edit as necessary.
7. Click Save .
The Organization Token Info dialog box closes.
To delete a token:
1. View an organization.
The Manage Organization page appears.
For more information, see “Viewing Organizations” on page 22
.
2. View organization details.
The Organization Details page appears.
For more information, see “Viewing Organizations” on page 22
.
3. Click the Organization Tokens tab.
4. Select the token you want to delete.
5. Click Delete .
A confirmation dialog box appears.
6. Click Yes .
Managing federated relationships for Central Authentication
Applies to: All products using Central Authentication
A federated relationship is one that is maintained between enterprises. To implement Central
Authentication, you create a federated relationship between your organization and Nuance.
The Central Authentication tab is visible only on Nuance cloud-hosted systems. This grant is only given to Nuance administrators. Customers will only have read only access. Customers cannot create or configure federated relationships. For write-access to the tab, you must have the Manage Central
Authentication grant. For read-only access to the tab, you must either have the View Organization grant, or be an administrator with any super user grant.
Customers can update/renew an existing federated relationship with a custom SAML request signing certificate if they have the Manage Request Signing Certificate grant.
For specific instructions on enabling Central Authentication in your environment, and for a more detailed feature overview, see the Nuance Management Center Server Installation and Configuration Guide .
To enable machine-to-machine authentication:
If selected, enables server-to-server communication. This type of communication establishes a trusted connection between your company's server and the Nuance Central Authentication portal by authenticating your server rather than a user.
1. View an organization.
The Manage Organization page appears.
For more information, see “Viewing Organizations” on page 22
.
2. View organization details.
The Organization Details page appears.
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Chapter 3: Organizations
For more information, see “Viewing Organizations” on page 22
.
3. Click the Central Authentication tab.
4. Select the Allow machine-to-machine authentication option.
5. Click Save .
To add a new federated relationship:
Use this procedure if you are creating a new federated relationship between your organization and
Nuance.
1. View an organization.
The Manage Organization page appears.
For more information, see “Viewing Organizations” on page 22
.
2. View organization details.
The Organization Details page appears.
For more information, see “Viewing Organizations” on page 22
.
3. Click the Central Authentication tab.
4. Click the Add New button.
The Add Federated Relationship dialog box appears.
5. Specify field information.
For field descriptions, see “Central Authentication tab” on page 128 .
6. Click Configure .
7. If you selected the I will enter the metadata manually option, additional fields appear.
Specify the appropriate information.
For field descriptions, see “Central Authentication tab” on page 128 .
8. Click Configure .
Nuance Management Center configures the federated relationship.
9. Do one of the following, depending on the method you used to provide your federation metadata: l
Metadata URL —For federation relationships using WS-Federation. Copy the WS-
Fed Passive Protocol URL and Relying Party Trust ID shown and provide them to your identity provider administrator to complete the configuration. For further configuration information, click the link shown.
l
Metadata File (WS-Federation) —Copy the WS-Fed Passive Protocol URL and
Relying Party Trust ID shown and provide them to your identity provider administrator to complete the configuration. For further configuration information, click the link shown.
l
Metadata File (SAML) —Copy the Assertion Consumer Service (ACS) URL and the Audience URI and provide them to your identity provider administrator to complete the configuration. If your federation server supports configuration via SAML metadata, you can share the SAML Metadata URL . For further information, click the link shown.
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Nuance Management Center Administrator Guide l
LDAP Connector —Download and install the LDAP connector using the link shown.
For installation information, click the additional link shown, or follow the instructions provided in the Nuance Management Center Server Installation and
Configuration Guide . Install the connector inside your network on a server than can access your identity provider.
To add an existing federated relationship:
Use this procedure to associate an existing federated relationship with an organization. An organization can be part of more than one federated relationship.
1. View an organization.
The Manage Organization page appears.
For more information, see “Viewing Organizations” on page 22
.
2. View organization details.
The Organization Details page appears.
For more information, see “Viewing Organizations” on page 22
.
3. Click the Central Authentication tab.
4. Select a federated relationship in the list.
5. Click the Add Existing button.
The Add Existing Federated Relationship dialog box appears.
6. Select an existing federated relationship, and then click Save .
To modify federated relationship details:
Use this procedure to modify the federated relationship description, email domains, or Windows
Integrated Authentication option. You cannot modify any other relationship details.
1. View an organization.
The Manage Organization page appears.
For more information, see “Viewing Organizations” on page 22
.
2. View organization details.
The Organization Details page appears.
For more information, see “Viewing Organizations” on page 22
.
3. Click the Central Authentication tab.
4. Select a federated relationship.
5. Click the Modify button.
The Federated Relationship Details dialog box appears.
6. Modify the fields shown.
For field descriptions, see “Add Federated Relationship dialog box” on page 128 .
7. Click Save .
To remove an association:
Use this procedure to remove the association between a federated relationship and an organization without deleting the federated relationship from Central Authentication.
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Chapter 3: Organizations
1. View an organization.
The Manage Organization page appears.
For more information, see “Viewing Organizations” on page 22
.
2. View organization details.
The Organization Details page appears.
For more information, see “Viewing Organizations” on page 22
.
3. Click the Central Authentication tab.
4. Select a federated relationship.
5. Click Remove Association .
A prompt appears, confirming your selection.
6. Click Yes .
To add or remove a product:
Use this procedure to add or remove a product from a federated relationship. Only Nuance products for which you have a license appear in the list.
If you remove a product from a federated relationship, Central Authentication will no longer be available for the product you remove.
1. View an organization.
The Manage Organization page appears.
For more information, see “Viewing Organizations” on page 22
.
2. View organization details.
The Organization Details page appears.
For more information, see “Viewing Organizations” on page 22
.
3. Click the Central Authentication tab.
4. Select a federated relationship.
5. Click Add/Remove Product .
By default, all products that support Central Authentication are automatically granted permission to use the federation and appear in the Products that can use the federation list.
6. Do one of the following: l
Select a product in the Products that can use the federation list, and then click the left arrow ( ).
l
Select a product in the Available Products list, and then click the right arrow (
7. Click Save .
To delete a federated relationship:
Use this procedure to delete a federated relationship. The federated relationship is deleted from
Central Authentication and the association with the organization is removed.
).
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Nuance Management Center Administrator Guide
Caution: Do not use this functionality to remove an association between an organization and a federated relationship. There is no "undo" for this action. To remove the association between a
federated relationship and an organization, use the “To remove an association:” on page 32
procedure above.
1. View an organization.
The Manage Organization page appears.
For more information, see “Viewing Organizations” on page 22
.
2. View organization details.
The Organization Details page appears.
For more information, see “Viewing Organizations” on page 22
.
3. Click the Central Authentication tab.
4. Select a federated relationship in the list.
5. Click Delete .
6. Type the word DELETE in the dialog box that appears, and then click OK .
To test a federated relationship:
Use this procedure to ensure the federated relationship between your organization and Nuance is configured correctly. The test option opens a new browser session, redirecting you to your identity provider and prompts you to enter your credentials. You can then access a web application that is independent of Nuance Management Center where you can test the federated relationship.
1. View an organization.
The Manage Organization page appears.
For more information, see “Viewing Organizations” on page 22
.
2. View organization details.
The Organization Details page appears.
For more information, see “Viewing Organizations” on page 22
.
3. Click the Central Authentication tab.
4. Select a federated relationship.
5. Click Test .
One of the following occurs: l
If your federated relationship was configured correctly, a Success page appears.
There are three tabs you can select: l
User Profile —User profile that the application will receive.
l
Access Token Claims —Claims from the access token are displayed in
JSON format.
l
ID Token Claims —Claims from the ID token are displayed in JSON format.
l
If your federated relationship was configured incorrectly, a Failure page appears, with detailed error information and suggested troubleshooting procedures.
To view logs for a federated relationship:
Use this procedure to view event logs for events that occur within federated relationships, such as a
34
Chapter 3: Organizations failed login. This allows you to troubleshoot issues and monitor activity within your federated relationships.
1. View an organization.
The Manage Organization page appears.
For more information, see “Viewing Organizations” on page 22
.
2. View organization details.
The Organization Details page appears.
For more information, see “Viewing Organizations” on page 22
.
3. Click the Central Authentication tab.
4. Select a federated relationship.
5. Click the Logs button.
The Federated Relationship-Logs page appears.
6. Specify search criteria.
Only the products for which you have the Product Manage [ product name ] privilege appear in the Filter by product list.
For field descriptions, see “Federated Relationship-Logs page” on page 131 .
7. Click Search .
To add a custom SAML request signing certificate:
Central Authentication uses a default certificate when processing SAML authentication requests for your federated relationship with Nuance. You can optionally use your own private key and self-signed certificate with a public key to sign SAML requests. When you add a custom certificate, you cannot access your Nuance product using the federated relationship until you have shared the signing certificate public key with your identity provider and the identity provider's administrator has loaded it into their system.
To add a custom self-signed certificate, you must ensure the user managing the custom certificate has the appropriate grants. For more information on those grants, see the "Configuring Central
Authentication" section in the Nuance Management Center Server Installation and
Configuration Guide .
1. View an organization.
The Manage Organization page appears.
For more information, see “Viewing Organizations” on page 22
.
2. View organization details.
The Organization Details page appears.
For more information, see “Viewing Organizations” on page 22
.
3. Click the Central Authentication tab.
4. Select a federated relationship, and then click Modify .
The Federated Relationship Details dialog box appears.
5. Deselect the Use default signing certificate check box.
Additional options appear.
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Nuance Management Center Administrator Guide
6. Click Configure Custom Certificate .
The Configure Custom Certificate dialog box appears, indicating that access to your Nuance product will be disabled until the signing certificate public key is configured in your identity provider's system.
7. Click the Create certificate with expiration date field to select an expiration date for the certificate.
The default value is a date two years from the current date.
8. Click Save .
A confirmation message appears.
9. Type CONFIRM in the field provided, and then click OK .
To renew a custom SAML request signing certificate:
Use these instructions to renew your previously configured custom SAML request signing certificate that is about to expire.
To renew a custom certificate, you must ensure the user managing the custom certificate has the appropriate grants. For more information on those grants, see the "Configuring Central Authentication" section in the Nuance Management Center Server Installation and Configuration Guide .
1. View an organization.
The Manage Organization page appears.
For more information, see “Viewing Organizations” on page 22
.
2. View organization details.
The Organization Details page appears.
For more information, see “Viewing Organizations” on page 22
.
3. Click the Central Authentication tab.
4. Select a federated relationship, and then click Modify .
The Federated Relationship Details dialog box appears.
5. Click Manage Custom Certificate .
A confirmation dialog box appears.
6. Select the Renew certificate with expiration date radio button.
7. Click the date field and select a new certificate expiration date.
8. Click OK .
A confirmation dialog box appears.
9. Type CONFIRM in the field provided, and then click OK .
To delete a custom SAML request signing certificate:
Use these instructions to delete a previously configured custom SAML request signing certificate.
When you delete your custom certificate, Nuance Management Center uses the default certificate automatically.
To delete a custom certificate, you must ensure the user managing the custom certificate has the appropriate grants. For more information on those grants, see the "Configuring Central Authentication" section in the Nuance Management Center Server Installation and Configuration Guide .
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Chapter 3: Organizations
1. View an organization.
The Manage Organization page appears.
For more information, see “Viewing Organizations” on page 22
.
2. View organization details.
The Organization Details page appears.
For more information, see “Viewing Organizations” on page 22
.
3. Click the Central Authentication tab.
4. Select a federated relationship, and then click Modify .
The Federated Relationship Details dialog box appears.
5. Click Manage Custom Certificate .
A confirmation dialog box appears.
6. Select the Delete certificate and revert to default radio button, and then click OK .
7. Type CONFIRM in the field provided and then click OK .
Disabling native Nuance Management Center authentication
Applies to: All products using Central Authentication
If your organization has implemented Central Authentication, you can disable native logins to prevent users from logging in to your product's client using the login and password you provided when you created their user accounts. This forces users to log in using only Central Authentication.
You must have the Manage Organizations privilege and View Organization grant to see this tab.
You must also have the Modify Organizations grant to modify settings in this tab. In addition, you must have specified a primary email address for all user accounts before disabling native NMS authentication. To verify all users have a primary email address, run a search for all users in your organization. The Primary email address column appears in the search results. For more
information, see “Viewing user accounts” on page 57 .
To disable native authentication:
1. View an organization.
The Manage Organization page appears.
For more information, see “Viewing Organizations” on page 22
.
2. View organization details.
The Organization Details page appears.
For more information, see “Viewing Organizations” on page 22
.
3. Click the Disable Native Credentials tab.
4. Select the product for which you want to disable native logins in the Available Products list, and then click the right arrow ( ).
The product moves from the Available Products list to the Selected Products list.
5. Click Save .
To re-enable native authentication:
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Nuance Management Center Administrator Guide
1. View an organization.
The Manage Organization page appears.
For more information, see “Viewing Organizations” on page 22
.
2. View organization details.
The Organization Details page appears.
For more information, see “Viewing Organizations” on page 22
.
3. Click the Disable Native Credentials tab.
4. Select the product for which you want to disable native logins, and then click the left arrow (
).
The product moves from the Selected Products list to the Available Products list.
5. Click Save .
Managing Active Directory domains
Applies to: Dragon desktop products only
You add a domain when you are performing the initial configuration for single sign-on authentication.
For information on configuring single sign-on, see the Nuance Management Center Server Installation and Configuration Guide .
To add a domain:
1. View an organization.
The Manage Organization page appears.
For more information, see “Viewing Organizations” on page 22
.
2. View organization details.
The Organization Details page appears.
For more information, see “Viewing Organizations” on page 22
.
3. Click the Domains tab.
4. Click Add .
The Domain dialog box appears.
5. Add a name and active directory connection string.
For field descriptions, see “Organization Details—Domains tab” on page 132
.
6. Click Save .
The Domain dialog box closes.
To modify a domain:
1. View an organization.
The Manage Organization page appears.
For more information, see “Viewing Organizations” on page 22
.
2. View organization details.
38
The Organization Details page appears.
For more information, see “Viewing Organizations” on page 22
.
3. Click the Domains tab.
4. Select the domain you want to modify.
5. Click Modify .
The Domain dialog box appears.
6. Edit as necessary.
For field descriptions, see “Organization Details—Domains tab” on page 132 .
7. Click Save .
The Domain dialog box closes.
To delete a domain:
1. View an organization.
The Manage Organization page appears.
For more information, see “Viewing Organizations” on page 22
.
2. View organization details.
The Organization Details page appears.
For more information, see “Viewing Organizations” on page 22
.
3. Click the Domains tab.
4. Select the domain you want to delete.
5. Click Delete .
A confirmation dialog box appears.
6. Type DELETE in the text box, and then click OK .
To generate NTLM credentials for a domain:
1. View an organization.
The Manage Organization page appears.
For more information, see “Viewing Organizations” on page 22
.
2. View organization details.
The Organization Details page appears.
For more information, see “Viewing Organizations” on page 22
.
3. Click the Domains tab.
4. Select a domain.
5. Click Generate NTLM credentials for selected domain...
.
The Generate NTLM credentials dialog box opens.
6. Select a radio button to generate NTLM credentials for one of the following: l
All Users l
Users in specific sites
Chapter 3: Organizations
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Nuance Management Center Administrator Guide l
Users in specific groups
7. If you selected Users in specific sites or Users in specific groups , select sites or groups for which to enable NTLM credentials.
8. Click Create NTLM Credentials .
A progress bar appears.
When the process is complete, a list of users and results appears.
9. Click Close .
40
Chapter 4: Sites
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Nuance Management Center Administrator Guide
About sites
A site is a physical location, such as an office or data center, within your organization. Sites help you define the structure of your organization. Depending on your needs, you may require several sites, or just one.
At the site level, you can configure data storage, Roaming user profiles (Dragon desktop products only), and other client settings. When you apply settings at the site level, the settings are applied to all groups that are in the site, and to all users that are in those groups.
42
Chapter 4: Sites
Viewing sites
If you are using the Nuance-hosted NMC server in the cloud, Nuance creates your initial site (Default) for you. You can rename this site, and create additional sites yourself.
Viewing a site
1. View an organization.
The Manage Organization page appears. Your organization is at the top, with all sites underneath it.
For more information, see “Viewing Organizations” on page 22
.
2. Do one of the following: l
Click a site to view all users in it.
l
Enter a specific site name in the Search bar at the top of the list, and then click
Search .
Viewing site details
Right-click a site, and then select Details .
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Nuance Management Center Administrator Guide
Working with sites
Adding sites
1. View an organization.
The Manage Organization page appears. Your organization is at the top, with all sites underneath it.
For more information, see “Viewing Organizations” on page 22
.
2. Right-click your organization, and then select Add Site .
The Site page appears.
3. Add information as necessary.
For field descriptions, see “Site page” on page 133 .
4. Click Save .
Modifying sites
1. View an organization.
The Manage Organization page appears. Your organization is at the top, with all sites underneath it.
For more information, see “Viewing Organizations” on page 22
.
2. Do one of the following: l
Click a site to view all users in it.
l
Enter a specific site name in the Search bar at the top of the list, and then click
Search .
3. Right-click a site, and then select Details .
4. Modify the site information.
For more information, see Managing sites .
Deleting sites
To delete a site, you must first delete or move all groups in the site. You can delete sites only when they are empty.
1. View an organization.
The Manage Organization page appears. Your organization is at the top, with all sites underneath it.
For more information, see “Viewing Organizations” on page 22
.
2. Right-click a site, and then select Delete .
The Delete Site dialog box opens.
3. Click Yes .
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Chapter 4: Sites
Managing sites
Changing site information
To change general site information:
1. View an organization.
The Manage Organization page appears. Your organization is at the top, with all sites underneath it.
For more information, see “Viewing Organizations” on page 22
.
2. Right-click a site under your organization, and then select Details .
The Site page appears. The General tab is selected by default.
3. Edit the information as necessary.
For field descriptions, see “Site—General tab” on page 133
.
4. Click Save .
To change patient care settings:
If you're using Dragon Medical Advisor, Healthcare settings and EHR locations allow you to create distinct care settings. These distinct settings allow physicians to have a separate profile for each setting. Dragon Medical Advisor can then offer different advice, depending on the location of the user, while helping you to understand which care settings benefit most from Dragon Medical Advisor advice.
1. View an organization.
The Manage Organization page appears. Your organization is at the top, with all sites underneath it.
For more information, see “Viewing Organizations” on page 22
.
2. Right-click a site under your organization, and then select Details .
The Site page appears. The General tab is selected by default.
3. Edit the Healthcare setting and EHR location identifier(s) fields as necessary.
For field descriptions, see “Site—General tab” on page 133
.
4. Click Save .
To change the address:
1. View an organization.
The Manage Organization page appears. Your organization is at the top, with all sites underneath it.
For more information, see “Viewing Organizations” on page 22
.
2. Right-click a site under your organization, and then select Details .
The Site page appears. The General tab is selected by default.
3. Click the Address tab.
4. Edit the information as necessary.
For field descriptions, see “Site—Address tab” on page 133
.
5. Click Save .
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Nuance Management Center Administrator Guide
Changing product-specific site settings
1. View an organization.
The Manage Organization page appears. Your organization is at the top, with all sites underneath it.
For more information, see “Viewing Organizations” on page 22
.
2. Right-click a site under your organization, and then select Details .
The Site page appears. The General tab is selected by default.
3. Click a product name tab.
4. Edit the information as necessary.
For field descriptions, see Site tabs
.
5. Click Save .
Uploading a custom phonetic alphabet file
Applies to: Dragon Law Enforcement only
If you are using Dragon Law Enforcement, Dragon uses the NATO alphabet for plate mode dictation by default. Optionally, your site can use a different phonetic alphabet by editing the icao.ini
file, and then uploading it to Nuance Management Center. For full instructions, see the Customizing your phonetic alphabet for license plate dictation topic in the Dragon Law Enforcement Help.
1. View an organization.
The Manage Organization page appears. Your organization is at the top, with all sites underneath it.
For more information, see “Viewing Organizations” on page 22
.
2. Right-click a site under your organization, and then select Details .
The Site page appears. The General tab is selected by default.
3. Click the Dragon Professional tab.
4. Expand the Miscellaneous section.
5. Click Browse next to the Phonetic alphabet file field.
The Choose File to Upload dialog box opens.
6. Navigate to your custom icao.ini
file.
7. Select the icao.ini
file, and then click Open .
8. Click Save .
Nuance Management Center uploads your file.
46
Changing group product settings
Chapter 5: Groups
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Nuance Management Center Administrator Guide
About groups
A group is a set of similar users within a site. For example, a group could consist of users in one department, or users with similar roles. All users in a group share the same privileges, grants, and default Dragon client settings.
Your organization might choose to have more than one Administrator group. For example: l
Superusers —Can execute all actions in the NMC console.
l
License administrators —Can create, grant, and revoke licenses.
l
Group administrators —Can determine the settings providers in each group require.
l
Help desk —Have only view access to the NMC console information.
If you are using a Dragon desktop product, you can configure administrative settings, auto-formatting settings, and other client settings at the group level. When you apply settings at the group level, the settings are applied to all users in that group.
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Viewing groups
If you are using the Nuance-hosted NMC server in the cloud, Nuance creates your initial group (NMC
Administrators) for you. You can rename this group, and create additional groups yourself.
Viewing all groups
Use these procedures to view an alphabetical list of all groups.
1. In the Groups ribbon, click Search .
The Groups page appears.
2. Do one of the following: l
Specify search criteria, and then click Search to find a specific group.
l
Leave search criteria blank and then click Search to see all groups.
Viewing groups by site
Use these procedures to view all groups in each site.
1. View an organization.
The Manage Organization page appears. Your organization is at the top, with all sites underneath it.
For more information, see “Viewing Organizations” on page 22
.
2. In the site list, click the triangle ( ) next to a site to view its groups.
Viewing group details
Right-click a group, and then select Details .
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Working with groups
Adding groups
Do one of the following:
1. In the Groups ribbon, click Add .
The Add Group dialog box opens.
2. Select a role for the users in the group.
3. If this is an NMC Administrator group, select a group in the Base new group on what existing group?
drop-down list.
4. Click OK .
The Group Details page appears.
5. Specify a group name.
6. Select the site in which to create the group.
7. Add remaining information as necessary.
For field descriptions, see “Group Details page” on page 149 .
8. Click Save .
Or
1. View an organization.
The Manage Organization page appears. Your organization is at the top, with all sites underneath it.
For more information, see “Viewing Organizations” on page 22
.
2. Right-click a site, and then select Add Group .
The Add Group dialog box opens.
3. Select a role for the users in the group.
4. If this is an NMC Administrator group, select a group in the Base new group on what existing group?
drop-down list.
5. Click OK .
The Group Details page appears.
6. Specify a group name.
7. Select the site in which to create the group.
8. Add remaining information as necessary.
For field descriptions, see “Group Details page” on page 149 .
9. Click Save .
Copying groups
1. View a group.
For more information, see “Viewing groups” on page 49
.
2. Right-click a group, and then select Copy .
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The Group Details page appears.
3. Specify a name for the new group.
4. Select the site to which you want to copy this group from the Sites drop-down list.
5. Add remaining information as necessary.
For field descriptions, see “Group Details page” on page 149
.
6. Click Save .
Deleting groups
To delete a group, you must first move or delete all user accounts from the group. You can delete groups only when they are empty.
1. View a group.
For more information, see “Viewing groups” on page 49
.
2. Right-click a group, and then select Delete .
The Delete Group dialog box opens.
3. Click Yes .
Chapter 5: Groups
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Managing groups
Select from the following procedures to manage your groups.
Changing group details
1. View a group.
For more information, see “Viewing groups” on page 49
.
2. Right-click a group, and then select Details .
The Group Details page appears. The Details tab is selected by default.
3. Edit the information as necessary.
For field descriptions, see “Group Details—Details tab” on page 149
.
4. Click Save .
Adding user accounts to a group
1. View a group.
For more information, see “Viewing groups” on page 49
.
2. Right-click a group, and then select Details .
The Group Details page appears. The Details tab is selected by default.
3. Click the Members tab.
4. Click the Add/Remove button.
The Group Members page appears.
5. Select the check box next to the user accounts that you want to include in the group.
6. Click Save .
Removing user accounts from a group
1. View a group.
For more information, see “Viewing groups” on page 49
.
2. Right-click a group, and then select Details .
The Group Details page appears. The Details tab is selected by default.
3. Click the Members tab.
4. Click the Add/Remove button.
The Group Members page appears.
5. De-select the check box next to the user accounts that you want to remove from the group.
6. Click Save .
Configuring group security
Privileges determine the ribbons, menus, and options that users can access in the NMC console. You assign or unassign privileges to show or hide those options.
Grants determine the objects that users can access in the Nuance Management Center database, such as sites, groups, and users. Generally, you assign different grants to providers than you would to administrators.
52
For more detailed information on specific privileges, see “Privileges reference” on page 196 .
To configure group privileges:
1. View a group.
For more information, see “Viewing groups” on page 49
.
2. Right-click a group, and then select Details .
The Group Details page appears. The Details tab is selected by default.
3. In the Privileges field, select the check box next to each privilege to add or remove.
Click Select All to select all check boxes, or Clear All to clear them.
4. Click Save .
To add group grants:
1. View a group.
For more information, see “Viewing groups” on page 49
.
2. Right-click a group, and then select Details .
The Group Details page appears. The Details tab is selected by default.
3. Click the Grants tab.
4. Click the Add button.
The Add Group Grants dialog box opens.
5. Select the Object Type, Grant, and Object to which you're applying the grant.
For field descriptions, see “Group Details—Grants tab” on page 150
.
6. Click Add .
To revoke grants:
1. View a group.
For more information, see “Viewing groups” on page 49
.
2. Right-click a group, and then select Details .
The Group Details page appears. The Details tab is selected by default.
3. Click the Grants tab.
4. Locate the grant that you want to revoke, and hover over it.
An appears in the last column.
5. Click the to revoke the grant.
Changing group product settings
Applies to: Dragon desktop products only
Use the following procedures to change settings on product-specific tabs.
To change product-specific settings:
1. View a group.
For more information, see “Viewing groups” on page 49
.
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2. Right-click a group, and then select Details .
The Group Details page appears. The Details tab is selected by default.
3. Click the product tab for your product.
For example, Dragon Professional or Network Edition US.
4. Edit the information as necessary.
For field descriptions, see the appropriate section on the “Group Details page” on page 149
.
5. Click Save .
To change PowerMic settings:
1. View a group.
For more information, see “Viewing groups” on page 49
.
2. Right-click a group, and then select Details .
The Group Details page appears. The Details tab is selected by default.
3. Click the product tab for your product.
For example, Dragon Professional or Network Edition US.
4. Expand the PowerMic section.
5. Modify the drop-down selections as necessary.
For field descriptions, see “PowerMic section” on page 157 .
6. Click Save .
To change Hot Key settings:
You cannot set hot key values by simply pressing the appropriate key on the numeric keypad as you can in the Dragon client. You must type all required characters in the keystroke manually.
For example, in the Dragon client, to specify a value of {NumKey+}, you can simply press the plus sign
(+) on the numeric keypad. In Nuance Management Center, you must manually type the characters.
1. View a group.
For more information, see “Viewing groups” on page 49
.
2. Right-click a group, and then select Details .
The Group Details page appears. The Details tab is selected by default.
3. Click the Dragon Professional tab, or the appropriate tab for your product.
4. Expand the Hot Keys section.
5. Edit the hot keys by typing or deleting characters as necessary.
For field descriptions, see “Hot Keys section” on page 158
.
6. Click Save .
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Chapter 6: User accounts
Chapter 6: User accounts
Viewing all user accounts in a group
Viewing all user accounts in a site
Changing user account group membership
Configuring user account credentials
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About user accounts
You create one user account for each NMC administrator and Dragon user. You create user accounts to allow NMC administrators to log in to the NMC console, and to allow users to log in to the Nuance product on their client computers. If you are using single sign-on authentication, you create user accounts that match each user's Windows login.
After you create user accounts, you then assign them to groups. You must also assign one or more licenses to each user account to allow them to access different Nuance products.
About dynamic user profiles
Applies to: All non-medical products
When users first log in to the Dragon client with their user account and password, Dragon prompts them to create a new user profile. Dragon requires users to have one user profile per user account and region.
After creating a user profile, Dragon then uploads the user profile settings, such as region, accent, preferred vocabulary, and microphone selection, to Nuance Management Center.
A dynamic user profile is a new profile that Dragon creates automatically when a user logs in to Dragon on a different computer where they have not yet created a user profile. This allows users to dictate on any Windows computer where Dragon is installed without having to run through the New User wizard on that computer. Dragon creates the user profile using the settings saved with the original user profile.
Dragon creates dynamic user profiles only when Nuance Management Center/NMS mode is enabled and users log in to more than one computer. By default, Dragon creates dynamic user profiles in the
%APPDATA%\Nuance\NaturallySpeaking15\Users\[NMSUser_GUID] folder.
There is no manual setup or configuration required for dynamic user profiles.
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Chapter 6: User accounts
Viewing user accounts
Viewing all user accounts
1. In the User Accounts ribbon, click Search .
The User Accounts page appears.
2. Do one of the following: l
Specify search criteria, and then click Search to view specific user accounts.
l
Leave search criteria blank and then click Search to see all user accounts.
Viewing all user accounts in a group
1. View a group.
For more information, see “Viewing groups” on page 49
.
2. View group details.
For more information, see “Viewing groups” on page 49
.
3. Click the Members tab.
All user accounts in the group are displayed.
Viewing all user accounts in a site
1. View your organization.
The Manage Organization page appears. Your organization is at the top, with all sites underneath it.
For more information, see “Viewing Organizations” on page 22
.
2. Click a site.
All user accounts in all groups for that site appear.
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Working with user accounts
Adding new user accounts
If you plan to implement Active Directory single sign-on authentication, each user's login must match his or her Windows login exactly.
For information on implementing single sign-on, see the Nuance Management Center Server Installation and Configuration Guide .
Do one of the following:
1. In the User Accounts ribbon, click Add .
The User Account Details page appears.
2. Specify the user's first name, last name, and login.
You cannot include leading or trailing spaces in the user's login or password. You also cannot include colons (:) or backslashes (\) in the user’s login. However, you can include umlauts and other extended characters, such as tildes (~) and circumflexes (^), in both the login and password.
3. Add remaining information as necessary.
For field descriptions, see “User Account Details page” on page 161
.
4. Click Save .
Or
1. View a group by site.
The Manage Organization page appears.
For more information, see “Viewing groups” on page 49
.
2. Right-click the group, and then select Add User Account .
The User Account Details page appears.
3. Specify the user's first name, last name, and login.
You cannot include leading or trailing spaces in the user's login or password. You also cannot include colons (:) or backslashes (\) in the user’s login. However, you can contain umlauts and other extended characters, such as tildes (~) and circumflexes (^), in both the login and password.
4. Add remaining information as necessary.
For field descriptions, see “User Account Details page” on page 161
.
5. Click Save .
Creating user accounts automatically (auto-provisioning)
See Enabling auto-provisioning
.
Deleting user accounts
When you delete user accounts, any licenses granted to those users then become available for other users.
Do one of the following:
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Chapter 6: User accounts
1. View all user accounts.
The User Accounts page appears.
For more information, see “Viewing user accounts” on page 57 .
2. Right-click a user, and then select Delete User Account .
A confirmation dialog box appears.
3. Click Yes .
Or
1. View user accounts by site.
The Manage Organization page appears.
For more information, see “Viewing user accounts” on page 57 .
2. Right-click a user account in a group, and then select Delete .
A confirmation dialog box appears.
3. Click Yes .
Importing new or modifying existing users
You can also create new user accounts by importing them from a comma-delimited file or from an XML file or CSV file. Or, to modify multiple existing users at once, you can create an XML or CSV import file with the updated information. When you import the file, you select the specific user account attributes to update with the new information. This allows you to update user accounts in bulk.
For more information, see “Creating comma-delimited files for user account import” on page 184 and
“Creating XML files for user account import” on page 185
.
Note: If the Email address required for organization users setting is enabled on the
“Organization Details page” on page 119 , you must include a valid email address for each
user account in the import file.
Do the following:
1. In the User Accounts ribbon, click Import .
The Import Users dialog box opens.
2. Click Browse .
The Choose File to Upload dialog box appears.
3. Locate your XML or CSV import file.
4. Select the file, and then click Open .
5. Click Next .
A list of users to import appears.
6. Click Next .
A list of fields to overwrite appears.
Token Credentials and NTLM Credentials are selected by default.
7. Select the appropriate fields to overwrite.
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Nuance Management Center updates the fields you select with the updated information for all users in your import file.
8. Click Next .
The Select Group Membership page appears.
9. Assign the imported user accounts to a group:
1. Select a site in the Site filter drop-down list.
The groups within the selected site appear in the Available Groups list.
2. Select a group, and then click the arrow button ( ) to add it to the Selected Groups list.
The new user becomes a member of any groups in the Selected Groups list
3. Click Next .
The Select Licenses page appears.
10. Select one or more license types to assign to the user accounts.
11. Click Next .
12. Click Next again to begin the import process.
13. Click Next when the import process is finished.
14. If any errors occur, review the results for each user. An error may occur if: l
The user’s login already exists.
l
The assigned domain for the users NTLM credentials did not already exist within your organization.
To add a domain to your organization, see “Managing Active Directory domains” on page 38
.
l
A leading or trailing space exists in a user's login, password, or credentials (token,
NTLM, or HIM).
l
A colon (:) or backslash (\) exists in a user's login.
You'll need to edit your import file outside of Nuance Management Center to correct the errors, and then re-import it
15. Do one of the following on the Import Results page: l
Click Save as CSV to export the error log to a .csv file.
l
Click Finish to close the dialog box.
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Chapter 6: User accounts
Managing user accounts
Changing user account details
1. View a user account.
The User Accounts page appears.
For more information, see “Viewing user accounts” on page 57 .
2. Right-click a user account, and then select User Account Details .
The User Account Details page appears. The Details tab is selected by default.
3. Edit the information as necessary.
For field descriptions, see “User Account Details—Details tab” on page 161
.
Note: User logins, passwords, and credentials (token, NTLM, and HIM) cannot contain leading or trailing spaces. If you edit an existing user whose login, password, or credentials contains leading or trailing spaces, you cannot save the user account until you remove the spaces.
Logins, passwords, and credentials can contain umlauts and other extended characters, such as tildes (~) and circumflexes (^).
4. Click Save .
Changing user account passwords
You can change user account passwords from the NMC console. Users can also change their own passwords when they're logged in to Dragon. If you enabled the Email address required for organization users
setting on the “Organization Details page” on page 119 , a valid email address is
required for each user.
1. View a user account.
The User Accounts page appears.
For more information, see “Viewing user accounts” on page 57 .
2. Right-click a user account, and then select User Account Details .
The User Account Details page appears. The Details tab is selected by default.
3. Click Change Password .
The Change Password dialog box opens.
4. Specify the new password in the New password and Confirm password fields.
User passwords cannot contain leading or trailing spaces. If you edit an existing user whose passwords contains leading or trailing spaces, you cannot save the user account until you remove the spaces.
Logins, passwords, and credentials can contain umlauts and other extended characters, such as tildes (~) and circumflexes (^).
5. Click OK .
Changing user account address information
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1. View a user account.
The User Accounts page appears.
For more information, see “Viewing user accounts” on page 57
.
2. Right-click a user account, and then select User Account Details .
The User Account Details page appears. The Details tab is selected by default.
3. Click the Address tab.
4. Edit the information as necessary.
For field information, see “User Account Details—Address tab” on page 162 .
5. Click Save .
Viewing client logs
You can view client logs in the Utilities ribbon and in the User Accounts ribbon.
To view logs from the User Accounts ribbon:
1. View a user account.
The User Accounts page appears.
For more information, see “Viewing user accounts” on page 57
.
2. Specify search criteria.
3. Click Search .
The Client Logs page appears, listing all client activity matching your search criteria.
4. Right-click a log, and then select View .
The file appears in read-only format.
Downloading client logs
1. View a user account.
The User Accounts page appears.
For more information, see “Viewing user accounts” on page 57
.
2. Specify search criteria.
3. Click Search .
The Client Logs page appears, listing all client activity matching your search criteria.
4. Right-click a log, and then select Download .
A message prompting you to open or save the document appears.
5. Click Save .
The log is saved in the Downloads folder on your local drive.
Sending a Reset Password link
Users can reset their Dragon client password at any time in the Dragon client. You can also send users an email message containing a link to reset their password. You might send a Reset Password link if, for example, your organization had a security incident. To send a Reset Password link:
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Chapter 6: User accounts l
The user to whom you are sending the link must have an email address set in their user account.
For more information, see Changing user account details.
l
You must have set up the Forgot Password email template.
For more information, see “Creating the Forgot Password email template” on page 193
.
To send a Reset Password link:
1. View a user account.
The User Accounts page appears.
For more information, see “Viewing user accounts” on page 57 .
2. Right-click a user, and then select Send reset password link .
A message appears, indicating a link was sent.
Changing user account group membership
To assign user accounts to groups:
1. View a user account.
The User Accounts page appears.
For more information, see “Viewing user accounts” on page 57 .
2. Right-click a user account, and then select User Account Details .
The User Account Details page appears. The Details tab is selected by default.
3. Click the Group Memberships tab.
4. Select a site from the Site filter drop-down list.
5. Select a group in the Available Groups table, and then click the right arrow (
The group moves to the Selected Groups table.
6. Click Save .
To unassign user accounts from groups:
1. View a user account.
The User Accounts page appears.
For more information, see “Viewing user accounts” on page 57 .
2. Right-click a user account, and then select User Account Details .
The User Account Details page appears. The Details tab is selected by default.
3. Click the Group Memberships tab.
4. Select a site from the Site filter drop-down list.
).
5. Select a group in the Selected Groups table, and then click the left arrow (
The group moves to the Available Groups table.
6. Click Save .
Configuring user account messaging options
).
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1. View a user account.
The User Accounts page appears.
For more information, see “Viewing user accounts” on page 57
.
2. Right-click a user account, and then select User Account Details .
The User Account Details page appears. The Details tab is selected by default.
3. Click the Messaging tab.
4. Edit the information as necessary.
For field descriptions, see “User Account Details—Messaging tab” on page 163 .
5. Click Save .
Configuring user account credentials
Adding user account credentials
1. View a user account.
The User Accounts page appears.
For more information, see “Viewing user accounts” on page 57
.
2. Right-click a user account, and then select User Account Details .
The User Account Details page appears. The Details tab is selected by default.
3. Click the Credentials tab.
4. Click one of the following tabs: l
NTLM l
Token l
HIM System
5. Click Add .
6. Specify the information in the dialog box.
For field information, see “User Account Details—Credentials tab” on page 163
.
7. Click Save .
Modifying user account credentials
1. View a user account.
The User Accounts page appears.
For more information, see “Viewing user accounts” on page 57
.
2. Right-click a user account, and then select User Account Details .
The User Account Details page appears. The Details tab is selected by default.
3. Click the Credentials tab.
4. Click one of the following tabs: l
NTLM l
Token
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Chapter 6: User accounts l
HIM System
5. Click Modify .
6. Edit the information as necessary.
For field information, see “User Account Details—Credentials tab” on page 163
.
7. Click Save .
Deleting user account credentials
1. View a user account.
The User Accounts page appears.
For more information, see “Viewing user accounts” on page 57 .
2. Right-click a user account, and then select User Account Details .
The User Account Details page appears. The Details tab is selected by default.
3. Click the Credentials tab.
4. Click one of the following tabs: l
NTLM l
Token l
HIM System
5. Select a credential, and then click Delete .
A confirmation message appears.
6. Click Yes .
Configuring client settings
Configuring Dragon Ambient eXperience client settings for user accounts
Applies to: Dragon Ambient eXperience only
You must have the Product Manage Dragon Ambient eXperience privilege to view and access this tab.
1. View a user account.
The User Accounts page appears.
For more information, see “Viewing user accounts” on page 57 .
2. Right-click a user account, and then select User Account Details .
The User Account Details page appears. The Details tab is selected by default.
3. Click the Dragon Ambient eXperience tab.
4. Select or deselect the EHR-integration is enabled for this user setting.
If selected, indicates the user account is EHR-integrated and DAX can use this information to provide appropriate features.
This setting is deselected for all existing users by default.
5. Click Save .
Configuring Dragon Medical Network Edition client settings for user accounts
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Applies to: Dragon Professional and Dragon Medical Network Edition only
1. View a user account.
The User Accounts page appears.
For more information, see “Viewing user accounts” on page 57
.
2. Right-click a user account, and then select User Account Details .
The User Account Details page appears. The Details tab is selected by default.
3. Click the Dragon Professional tab or Network Edition tab.
4. Expand the appropriate heading drop-down list.
5. Edit the information as necessary.
For field descriptions, see “User Account Details—Dragon Professional tab” on page 165
.
6. Click Save .
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Chapter 7: Roaming users
Chapter 7: Roaming users
About Roaming user profile synchronization
Roaming feature setup checklist
Setting the Master Roaming user profile location
Dragon Medical Network Edition
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About the Roaming feature
Applies to: Dragon Professional, Dragon Medical Network Edition only
The Roaming feature is an optional feature that allows users to dictate on different Dragon client computers where Dragon is installed without having to create separate user profiles for each computer.
Users can dictate on different computers in their office, or even computers in different geographical locations, like at work and at home. With the Roaming feature enabled, each user has a single Roaming user profile stored in a central network location. Users use this profile on each computer where they dictate. Dragon saves acoustic data to the network location when users save changes to their Roaming user profile.
The Roaming feature: l
Allows users to use Dragon even when the network directory that stores Roaming user profiles is unavailable. Dragon simply opens the Local Roaming user profile.
A local cache stores user profile information offline when the network is not available.
l
Minimizes network traffic. If a Local Roaming user profile already exists on a specific computer, Dragon downloads only updated contents when the user opens the profile. Dragon also uploads only updated contents when the dictation session ends. l
Provides username and password protection on Roaming user profiles if HTTP Roaming is configured.
l
Allows use of Citrix Smooth Roaming feature to allow users to move between computers and complete work started in a different location. (Dragon Medical Network Edition only)
For more information on Roaming user profiles, see “About Roaming user profiles” on page 69
.
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Chapter 7: Roaming users
About Roaming user profiles
Applies to: Dragon Professional, Dragon Medical Network Edition only
For more information on the Roaming feature and setting it up in the NMC console, see “About the
and “Roaming feature setup checklist” on page 72
.
About You use Roaming user profiles when the Roaming feature is enabled.
Roaming user profiles are stored on a central network storage location.
A Roaming user profile consists of the following: l
Master Roaming user profile —A user profile stored on a network storage location accessible to all client computers on which users dictate.
l
Local Roaming user profile —A local copy of the Master
Roaming user profile on the client computer. When a user opens a
Master Roaming user profile from a central network computer,
Dragon transfers a copy of it to the user's local client computer.
Dragon stores the user's changes made during dictation in the
Local Roaming user profile, and then later synchronizes them with
the Master Roaming user profile. For more information, see “About
Roaming user profile synchronization” on page 71 .
You dictate with Roaming user profiles as you would with non-Roaming user profiles.
Optional?
Yes.
Number to create One or more.
Maximum allowed
Disk space requirements
Unlimited.
Each Master Roaming user profile requires 25 MB hard disk space on the client, plus the following: l
8 MB for each vocabulary l
18 MB for each dictation source l
1000 MB for acoustic data
Dictation sources/Audio devices
You can use one or more audio devices with each Roaming user profile.
Choose from the following: l
Headsets l
Hand-held microphones l
Digital recorders
Backups Dragon does not back up Roaming user profiles. Your system administrator must back up Master Roaming user profiles from their network storage location.
Accuracy tuning You can schedule acoustic optimization for Roaming user profiles using the
Acoustic and Language Model Optimizer Scheduler.
For more information, see the "Scheduling Accuracy Tuning for Roaming
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Storage users" topic in the Dragon client Help.
l
Master Roaming user profiles —There is no default storage location for Master Roaming user profiles. You determine an appropriate network storage location for your Master Roaming user profiles.
l
Local Roaming user profiles —The default storage location on client computers for Local Roaming user profiles is:
\AppData\Local\Nuance\NS15\RoamingUsers\<display name>\<username> where <display name> is the network storage location for Master
Roaming user profiles, and <username> is the Local Roaming user profile name.
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Chapter 7: Roaming users
About Roaming user profile synchronization
Applies to: Dragon Professional, Dragon Medical Network Edition only
About Dragon synchronizes Local Roaming user profiles with their Master
Roaming user profiles automatically. Dragon saves changes to the Local
Roaming user profile and then synchronizes the changes to the Master
Roaming user profile when a user does any of the following: l
Saves a user profile l
Switches user profiles l
Closes a user profile l
Exits Dragon
When the user dictates on a computer currently connected to the network, the synchronization occurs immediately after one of the above actions is taken. When the user's computer is disconnected, Dragon saves changes in the Local Roaming user profile. Dragon later synchronizes the changes with the Master Roaming user profile when the user's computer reconnects to the network and the user reopens his or her profile.
What Dragon does during synchronization
During synchronization, Dragon does the following: l
Copies words added during dictation from the Local Roaming user profile to the Master Roaming user profile vocabulary.
l
Removes words from the Master Roaming user profile that were deleted from the Local Roaming user profile.
l
Copies acoustic data from DRA or NWV files from the Local Roaming user profile to the Master Roaming user profile, where the data becomes available to the Acoustic Optimizer.
l
Copies any acoustic optimization performed on Master Roaming user profiles to the Local Roaming user profiles.
l
Copies custom commands created using the MyCommands editor to the Master Roaming user profile.
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Roaming feature setup checklist
Applies to: Dragon Professional, Dragon Medical Network Edition only
Use the following checklist to set up the Roaming feature. You must have Windows Administrator privileges to perform some setup tasks.
Prerequisites
Prerequisite
A network storage location for
Master Roaming user profiles
Description
Can be one or more of the following: l
File server l
Web server with or without SSL l
Any shared location accessible to other computers on the network
The location must: l
Be accessible to all computers where users dictate with Roaming user profiles.
l
Have adequate storage space for Roaming user profiles.
For more information, see Disk space requirements
.
Dragon supports connections to the network storage location using mapped drives, UNC paths, and HTTP with or without
SSL.
A supported Web server, if using a Web server for network storage
One of the following: l
Microsoft IIS 6.0.
Note : Digest authentication through a proxy server is not supported.
Requires Web-based Distributed Authoring and
Versioning (WebDAV) to access and secure the user profiles on the Web server. Available free from www.webdav.org
.
Note : If you are already running IIS 6.0 and have not yet installed the WebDAV component, use
Add/Remove Programs in the Windows Control
Panel and run the Windows Component wizard. For more information, see the IIS documentation.
l
Apache HTTP Server 2.0.54 or higher l
WebDAV must be turned on.
The WebDAV Apache module is available free from www.webdav.org/mod_dav .
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Prerequisite Description l
Internet Roaming User —Redirects must be turned on when using Digest authentication.
Permissions required
The following tables describe the permissions required to implement the Roaming feature.
Server access
Folder
Master Roaming user profiles folder
Location Required permissions
Network share where Master
Roaming user profiles folder is located.
Full read/write/modify permissions
Client access
Folder
Master Roaming user profiles folder
Local Roaming user profiles folder
Location
Network share where
Master Roaming user profiles folder is located.
Required permissions
Full read/write/modify permissions
Client workstation where providers dictate
Full read/write/modify permissions
NMC server, Database server, and Profile
Optimizer server
NMC server, Database server, and Profile
Optimizer server
Full read/write/modify permissions
Full read/write/modify permissions
<drive letter>: \Users\All
Users\Application Data\
Nuance folder and all sub-folders
<drive letter>:
\Program Data\
Application Data\
Nuance folder and all sub-folders
<drive letter>:
\Program Files\
Nuance folder and all sub-folders
<drive letter>:
\Program Data\
Nuance folder and all sub-folders
<drive letter>: \
<Windows User ID>\
AppData\ folder and all sub-folders
<drive letter>: \Documents and
Settings\All Users\
Application Data\
Nuance folder and all sub-folders
HKEY_LOCAL_
MACHINE\SOFTWARE\Nuance
NMC server, Database server, and Profile
Optimizer server
Read permission
Client workstation where providers dictate
Full read/write/modify permissions
Client workstation where providers dictate
Full read/write/modify permissions
Client workstation where providers dictate
Full read/write/modify permissions
Registry of client workstation where
Rights to update the registry to read/write to
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Folder
HKEY_CURRENT_
USER\SOFTWARE\Nuance
Location providers dictate
Registry of client workstation where providers dictate
Required permissions these keys.
Rights to update the registry to read/write to these keys.
Before you begin
Have the following information available if you're storing Master Roaming user profiles on a Web server: l
URL address of your HTTP server.
l
Authentication, firewall, and proxy server information.
Setup checklist
Step
Step 1
Procedure
Enable the Roaming feature and set the location of Master Roaming user profiles.
Note: For Dragon Medical Network
Edition, the Roaming feature is enabled by default. You only need to set the
Master Roaming user profile location.
Reference
“Enabling the Roaming feature” on page 75
“Setting the Master Roaming user profile location” on page 76
Step 2
Step 3
Set the location of the Local Roaming user profiles.
Create Roaming user profiles
Setting the location of Local Roaming user profiles in the Dragon Help
Creating Roaming user profiles in the
Dragon Help
When the setup is complete, users can dictate with Roaming user profiles just as they would with non-
Roaming user profiles.
For more information on working with Roaming user profiles, see the Dragon client Help.
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Enabling the Roaming feature
Applies to: Dragon Professional only
The following procedure only describes enabling the Roaming option. For Roaming feature
requirements and a complete setup checklist, see “Roaming feature setup checklist” on page 72
.
1. View an organization.
The Manage Organization page appears. Your organization is at the top, with all sites underneath it.
For more information, see “Viewing Organizations” on page 22
.
2. Right-click a site under your organization, and then select Details .
The Site page appears. The General tab is selected by default.
3. Click the Dragon Professional tab.
4. Expand the Roaming User Profile section.
5. Select the Enable Roaming User Profiles option.
6. Click Save .
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Setting the Master Roaming user profile location
Applies to: Dragon Professional, Dragon Medical Network Edition only
You must indicate the network location of the Master Roaming user profiles. This is the location that you
set up for the Roaming feature Prerequisites
. If necessary, you can have multiple storage locations.
Dragon Professional
1. View an organization.
The Manage Organization page appears. Your organization appears at the top, with all sites listed underneath it.
For more information, see “Viewing Organizations” on page 22
.
2. Right-click the site for which you're setting up Roaming, and then select Details .
The Site page appears.
3. Click the Dragon Professional tab.
4. Expand the Roaming User Profile section.
5. Click the Configure button next to the Roaming User Network Directories field.
The Roaming User Network Directories dialog box appears.
6. Do the following on the General tab: l
Optionally specify a display name for the location in the Name field.
l
Specify the Master Roaming network location in the Dragon Speech Profile
Location field.
7. Click OK .
If your Master Roaming user profiles are stored on a Web server, additionally do the following:
1. Click one of the following tabs: l
HTTP Settings if the Web server uses HTTP connections.
l
SSL Settings if the Web server uses HTTP with SSL connections.
2. Specify the settings.
For field information, see HTTP Settings dialog box and SSL Settings dialog box in the Dragon
Help.
3. Click OK .
Dragon Medical Network Edition
1. View an organization.
The Manage Organization page appears. Your organization appears at the top, with all sites listed underneath it.
For more information, see “Viewing Organizations” on page 22
.
2. Right-click the site for which you're setting up Roaming, and then select Details .
The Site page appears.
3. Click the Dragon Medical Network Edition tab.
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4. Expand the Master user profile section.
5. Click the Configure button next to the Master user profile directories field.
The Master User Profile Directory Settings dialog box appears.
6. Do the following on the General tab: l
Optionally specify a display name for the location in the Name field.
l
Specify the Master Roaming network location in the DMNE Version 2.0 (or higher)
Speech Profile location .
l
Select the appropriate speech node collection from the Speech Node Collection drop-down list.
l
Specify the UNC path in the DMNE v2.0 or higher (UNC) field.
If your Master Roaming user profiles are stored on a Web server, additionally do the following:
1. Click one of the following tabs: l
HTTP Settings if the Web server uses HTTP connections.
l
SSL Settings if the Web server uses HTTP with SSL connections.
2. Specify the settings.
For field information, see HTTP Settings dialog box and SSL Settings dialog box in the
Dragon Help.
3. Click OK .
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Chapter 8: Licenses
Viewing licensed user accounts
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About licenses
Your organization purchases licenses for each Nuance product that you use. For example, if you're using Dragon Professional Group, you purchase one license for each user who dictates with Dragon, and one license for each administrator who requires access to the NMC console. You import the license key in the NMC console, and then assign licenses to your user accounts. Each user account must have one license for each Nuance product that they use.
Each license instance can be one of two types: l
Account —License that you can grant to users.
l
Enterprise —License that you grant to an organization. Any user in the organization can use the application. When a user logs in to the client application with an enterprise license, an account license is created automatically for tracking purposes.
You can only grant licenses to users in the same organization as the license.
Thirty days before a license is due to expire, Nuance Management Center notifies you through a
message in the NMC console. For information on viewing these messages, see “Messages” on page
.
To purchase additional licenses, or to renew expiring licenses, contact your Nuance account representative.
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Viewing licenses
Viewing licenses
1. In the Licensing ribbon, click View Licenses .
The License Summary page appears.
2. Do one of the following: l
Select License type All and then click Search to view all license types.
l
Select a specific license type from the drop-down list and then click Search .
The License Summary page appears.
Viewing licensed user accounts
1. View a license.
2. Right-click a license, and then select List Licensed User Accounts .
The Licensed User Accounts page appears.
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Working with licenses
Importing license keys
When you purchase licenses, Nuance sends you an email with a license key. You must import this key to make your licenses available for allocation in the NMC console.
When you import a license into an organization, Nuance Management Center grants certain privileges
1. In the Licensing ribbon, click Import License Key .
The Import License Key dialog box appears.
2. Copy and paste the encrypted license key from your email into the License Key field.
3. Click Show Information.
The server decrypts and validates your license key.
4. Click Import .
Nuance Management Center imports your license key.
Allocating licenses
When you create new user accounts, you grant a license to the user. Similarly, when a user leaves your organization, you should revoke the user's license to make it available for re-allocation.
To grant licenses:
1. In the Licensing ribbon, click View Licenses .
The License Summary page appears.
2. Right-click a license type in the list, and then select Grant Licenses .
The Grant License page appears.
3. Optionally search for a specific user by specifying a last name, group name, or site name, and then clicking Search .
4. Select a user in the Available Users list, and then click the right arrow button ( ).
The user moves to the Selected Users list.
5. Click OK .
To revoke licenses:
1. In the Licensing ribbon, click View Licenses .
The License Summary page appears.
2. Right-click a license type in the list, and then select Revoke Licenses .
The Grant License page appears.
3. Optionally specify a user's last name, a group name, or a site name, and then click Search .
4. Select a user from the Selected Users list, and then click the left arrow button (
The user moves to the Available Users list.
).
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5. Click OK .
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Viewing scheduled tasks by node
Chapter 9: Utilities
Chapter 9: Utilities
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Server logs
About server logs
The NMC server generates a Windows communication foundation service log file for each individual user account. You can view the server logs in the NMC consoleif you have the NMS Server Logs global grant or if you are a superuser.
Log files are located on the NMC server in:
C:\ProgramData\NMS\Logs\NMS Server\
Viewing server logs
1. In the Utilities ribbon, click Server Logs .
The Server Logs page appears.
2. Specify search criteria.
3. Click Search .
The Server Logs page appears, listing all device activity matching your search criteria.
4. Right-click a server log, and then select View .
The file appears in read-only format.
Working with server logs
Downloading server logs
1. View a server log.
For more information, see “Viewing server logs” on page 84
.
2. Right-click a log, and then select Download .
A download message appears at the bottom of your screen.
3. Click Open .
The file downloads into a zipped file.
4. Double-click the .txt file to open it.
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Auditing
About auditing
Auditing tracks specific system events that occur in the NMC console, capturing information about those events to allow you to better monitor the actions that occur on your NMC console. The NMC console allows administrators to audit specific events, such as user or administrator logins, over a specific period of time.
Viewing audit events
1. In the Utilities ribbon, click Audit Events .
The Events page appears.
2. Optionally specify an organization.
3. Optionally specify the login of a specific user for which to view events.
User logins can contain umlauts and other extended characters, such as tildes (~) and circumflexes (^)
4. Click the Start Date/Time field or End Date/Time field to select a date and time range for which you want to view audit events.
A calendar appears.
5. Select a date, using the Forward arrow ( ) and Back arrow ( ) to change months as necessary.
6. Select a time, using the Up arrow ( ) and Down arrow ( ) as necessary.
The time is shown in 24-hour format.
7. Optionally click Select Events to select one or more events to view.
8. Click Search .
The Events page appears, listing all events matching your search criteria.
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Alerts
About alerts
Alerts provide information about your NMC server and NMC console. Alerts can be any of the following types: l
Informational —Work flow information about the event. No loss of data or functionality and no impact to a customer. For example, number of times users access the NMC Help.
l
Warning —No loss of data or functionality, but may impact a customer. For example, a delay in performance.
l
Critical —Loss of data or functionality may have occurred.
l
Error —A system-level error occurred.
You must have the NMS Server Logs global grant or be a superuser to view alerts.
Viewing alerts
1. In the Utilities ribbon, click Alerts .
The Alerts page appears.
2. Specify search criteria.
3. Click Search .
The Alerts page appears, listing all alerts matching your search criteria.
Working with alerts
Downloading alerts
1. View alerts.
For more information, see “Viewing alerts” on page 86
.
2. Right-click one or more alerts, and then select Download .
A download message appears at the bottom of your screen.
3. Click Open .
The file downloads into a zipped file.
4. Double-click the .txt file to open it.
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Client logs
Viewing client logs
1. In the Utilities ribbon, click Client Logs .
The Client Logs page appears.
2. Specify search criteria.
3. Click Search .
The Client Logs page appears, listing all client activity matching your search criteria.
4. Right-click a log, and then select View .
The file appears in read-only format.
Working with client logs
Downloading client logs
1. View a client log.
For more information, see “Viewing client logs” on page 87 .
2. Right-click a log, and then select Download .
A download message appears at the bottom of your screen.
3. Click Open .
The file downloads into a zipped file.
4. Double-click the .txt file to open it.
Chapter 9: Utilities
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Uptime
About uptime
The Uptime utility allows you to view the uptime for each Nuance Management Center node, or amount of time during which each node is operational. You must have the NMS Server Logs global grant or be a superuser to see the Uptime utility.
Viewing uptime
In the Utilities ribbon, click Uptime . The NMS Nodes Uptime page appears.
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Loadable Files
About loadable files
The Loadable Files utility allows you ensure Nuance Management Center software deployed successfully to each NMS node. You must have the NMS Server Logs grant or be a superuser to see the Loadable Files utility.
Viewing loadable files
In the Utilities ribbon, click Loadable Files . The Loadable Files page appears.
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Schedule
About the Schedule utility
The Schedule utility allows you to view all scheduled tasks by node. You must have the NMS Server
Logs grant or be a superuser to see the Schedule utility.
Viewing scheduled tasks by node
1. In the Utilities ribbon, click Schedule .
The Schedule page appears.
2. Specify search criteria.
3. Click Search .
The Schedule page appears, listing all scheduled task activity matching your search criteria.
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Messages
About messages
Messages are automated notifications that Nuance Management Center sends to NMC console administrators. For example: l
Errors that occur l
Background tasks that completed l
Medication updates that are available (Dragon Medical Network Edition only)
Medication updates contain packages that require your approval.
For more information, see About updates.
l
Licenses that are due to expire
Nuance Management Center users can also send messages to other NMC users, groups of users, or an organization’s contact person.
When you log into the NMC console, a message appears in the top right corner of the screen, indicating the number of unread messages available for your user.
About message purging
Nuance Management Center purges messages after 30 days by default. Nuance Management Center does not purge unread messages.
You can change the default message retention period by modifying the Purge NMS alerts after n days
option in your system settings. For more information, see “System Settings page” on page 179
.
Configuring messaging
Messaging allows your NMC administrators to receive system messages from your NMC server. It also allows your NMC administrators to send messages to other NMC console users.
Configuring the SMTP server
If you are using the Nuance-hosted NMC server in the cloud, you use Nuance's SMTP server. the
SMTP server information has been pre-populated for you.
If you are hosting your own NMC server on-premise, you must have your own SMTP server.
1. From the NMC menu ( ), select System Settings .
The System Settings dialog box appears.
2. Expand the SMTP section.
3. Select the Enable SMTP Mail check box.
4. Add remaining information as necessary.
For field descriptions, see “System Settings page” on page 179
.
5. Test the SMTP server connection. Specify email addresses in the To and From fields, and then click Test .
6. Click Save .
Enabling messaging for NMC administrators
Generally, you enable messaging for NMC administrators. When enabled, the NMC server sends
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1. View a user account.
For more information, see “Viewing user accounts” on page 57
.
2. Right-click a user account, and then select User Account Details .
The User Account Details page appears. The Details tab is selected by default.
3. Click the Messaging tab.
4. Select one or both of the following: l
Inform me via email when I receive NMS messages l
Inform me via SMS when I receive NMS messages
If you selected the Inform me via SMS when I receive NMS messages check box, provide your mobile phone number and select your phone carrier.
5. Select your message delivery type.
For field descriptions, see “User Account Details—Messaging tab” on page 163 .
6. Click Save .
Viewing messages
Do one of the following:
If there are messages for your user, the number available is displayed in the top right corner of your screen. Click the Messages link to view your messages.
Or
In the Utilities ribbon, click Messages . The Messages page appears.
Working with messages
Sending a message
1. In the Utilities ribbon, click Send Message .
The Send Message page appears.
2. Click the To button.
The Select recipient dialog box appears.
3. Select an Addressee type from the drop-down list.
4. Do one of the following: l
Specify search criteria to find a specific license/group, user account, or organization, and then click the Search button ( ) l
Simply click the Search button ( ) to show all licenses/groups, user accounts, or organizations.
A list of licenses/groups, user accounts, or organizations appears.
5. Select a license/group, user account, or organization, and then click the To button.
The license/group, user account, or organization appears in the To field.
6. Click OK .
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The Select recipient dialog box closes.
7. On the Send Message page, specify a message in the Message field.
8. Click Send .
Marking a message complete
1. View a message.
2. Select the check box next to a message.
l
Click Select All to select all your messages.
l
Click Clear All to deselect all your messages.
3. Click Mark complete .
A confirmation dialog appears.
4. Click Yes .
Selected messages are marked as complete, and are only displayed if you select the All Messages radio button.
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Chapter 10: Reports
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Chapter 10: Reports
About reports
Reports can help you monitor, analyze, and better manage your licenses, clients, and Dragon usage.
The following table describes the reports available.
Type
Usage
Report
License Use
Description
License usage statistics by user login. Helps you to assess and better allocate your available licenses.
For example, if a specific user does not use a Nuance product frequently, you could decide to re-allocate the license to another user.
You can also use the report to plan for future license needs.
This report shows: l
Last login date and time, number of days since last login, and total login count by user and license type
For more detailed information on report columns, see
Client Version Product version and build installed on all clients by user login.
Helps you determine whether updates are required, and helps you to plan for your
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Type Report Description push installs.
This report shows: l
Client version, build, device name, and operating system by user login
For more detailed information on report columns, see
.
Device Use Session usage data by client computer.
Helps you determine how frequently a
Nuance product is in use.
This report shows: l
Last transaction, number of days since last transaction, and total transaction count by device
For more detailed information on report columns, see
.
Professional Usage
Applies to: Dragon Professional only
Dragon Professional usage by site. Helps you determine command usage and dictation frequency and length.
This report shows: l
Total number
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Type Report
Chapter 10: Reports
Description of words and characters used in dictation and dictation session length, number of commands used by command type
For more detailed information on report
columns, see “Report pages” on page 167 .
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Viewing reports
Type
Usage
Dragon
Speech Usage
Report
License Use
Client Version
To view the report:
1. In the Reports ribbon, click License Use .
The License Use page appears.
2. Specify search criteria.
For field descriptions, see License Use report .
3. Click Search .
For column descriptions, see License Use report
.
1. In the Reports ribbon, click Client Version .
The Client Version page appears.
2. Specify search criteria.
For field descriptions, see Client Version report
.
Device Use
Cloud Usage
Professional
Usage
Note: To run the report, you must select one of the following search criteria: an organization, a user login, or the Show only most recent entry check box.
3. Click Search .
For column descriptions, see Client Version report
.
1. In the Reports ribbon, click Device Use .
The Device Use page appears.
2. Specify search criteria.
For field descriptions, see Device Use report
.
3. Click Search .
For column descriptions, see Device Use report .
1. In the Reports ribbon, click Cloud Usage .
The Cloud Usage page appears.
2. Specify search criteria.
For field descriptions, see Cloud Usage report
.
3. Click Search .]
For column descriptions, see Cloud Usage report .
1. In the Reports ribbon, click Professional Usage .
The Professional Usage page appears.
2. Specify search criteria.
For field descriptions, see Professional Usage report
.
3. Click Search .
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Type Report
Chapter 10: Reports
To view the report:
For column descriptions, see Professional Usage report .
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Working with reports
This topic describes working with the reports on the Reports ribbon.
For information on report columns or search criteria, see “Report pages” on page 167 .
Exporting reports
You can export data from any report to a .csv file.
1. In the Reports ribbon, click a report.
The report page appears.
2. Specify search criteria, and then click Search .
Report results appear.
3. Click the Save icon ( ) in the lower right corner.
A prompt appears at the bottom of the screen.
4. Click Save .
The report is saved in your Downloads folder by default.
Refreshing report data
Refreshing report data reruns the report.
1. In the Reports ribbon, click a report.
The report page appears.
2. Specify search criteria, and then click Search .
Report results appear.
3. Click the Refresh icon (
The report reloads.
) in the lower right corner.
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Chapter 11: Speech Recognition
Chapter 11: Speech Recognition
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Keywords
About keywords
Keywords are default leading and trailing words that Nuance Management Center automatically adds to all auto-texts created in the NMC console. With default keywords, users can only invoke auto-text commands by saying the leading or trailing keyword in addition to the command's spoken phrase. For each language Nuance Management Center supports, there is a default leading keyword, a trailing keyword, or both.
For example, suppose there is a leading keyword of "insert" for United States English (en-US). Suppose also that a user creates an auto-text command with a spoken phrase "CompanyAddress". To execute this command in a Nuance product, the user must say "Insert CompanyAddress".
Keywords affect all auto-texts created in your entire organization. To allow users to invoke auto-text commands by simply saying the command, you can remove the default keywords.
Working with keywords
Keywords affect all auto-texts created in the NMC console in your entire organization.
Adding and removing default keywords
1. In the Speech Recognition ribbon, click Keywords .
The Keywords dialog box opens.
2. Locate your language in the list.
3. Do one of the following: l
Delete the keyword in the Leading Keyword field, the Trailing Keyword field, or both.
l
Type a keyword in the Leading Keyword field, the Trailing Keyword field, or both.
4. Click OK .
The Update Keywords dialog box opens.
5. Type CHANGE KEYWORD in the field provided, and then click OK .
Nuance Management Center updates your keywords.
6. Log out of the NMC console, and then log back in for your changes to take effect.
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Auto-texts
About auto-texts
Disclaimer: The auto-text command feature is not designed for the use of PHI, PII, or credentials. Using an auto-text command for such purposes is strictly prohibited.
Auto-text commands allow users to quickly insert pre-defined content in their dictation, such as addresses. Auto-texts can contain text, graphics (varies by client), and variables. You can create or import auto-texts at the site, group, or individual user account level. When you create auto-text commands at the site or group level, those commands are available to all users in those sites and groups. Nuance clients download new auto-text commands when users next log in.
Users can also create their own auto-text commands in the Nuance client. If users create their own commands, they are stored on the NMC server, but they are available only to the users who created them.
Note: Auto-text features vary by client. Check client documentation for supported autotext features.
Viewing auto-texts
Viewing an auto-text
1. In the Speech Recognition ribbon, click Manage .
The Manage Auto-texts page appears.
2. Optionally select or deselect one of the following: l
Display all levels —If selected, displays all auto-texts that are available to the object that you selected. For example, if you select a user account, this page displays the auto-texts available to the user account itself, plus the auto-texts available to all sites and groups to which the user account is assigned.
l
Show disabled auto-texts —If selected, displays all auto-texts deleted by users.
Applies to Dragon Medical Network Edition only.
3. Do one of the following: l
Specify search criteria in the field above the Auto-texts node to find a specific autotext, and then click Search .
l
Select a site, group, or user in the list to view all auto-texts available to the object.
The available auto-texts appear.
Viewing auto-text details
Right-click an auto-text, and then select Auto-text details .
Working with auto-texts
Adding new auto-texts
You can add auto-texts by doing one of the following: l
Creating them manually in the NMC console l
Exporting auto-texts from a Dragon client and importing them into the NMC console.
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To create a new auto-text:
1. In the Speech Recognition ribbon, click Manage .
The Manage Auto-texts page appears with the Auto-texts node expanded.
2. Under the Auto-texts node, select a site, group, or user account.
3. Right-click the object, and then select Add Auto-text .
The Auto-text page appears.
4. Specify a name, description, and language.
For field descriptions, see “Auto-text page” on page 176 .
5. Specify the auto-text in the text box, and then format as it should appear in your document.
6. Click Save .
Importing auto-texts
1. Create an XML file to import by exporting existing auto-texts from your Dragon client.
For more information, see Exporting and importing commands in the Dragon Help.
When exporting auto-texts, select MyCommands XML Files as the file type.
2. Log in to your NMC console.
3. In the Speech Recognition ribbon, click Manage .
The Manage Auto-texts page appears with the Auto-texts node expanded.
4. Ensure the Auto-texts node is selected.
5. In the Speech Recognition ribbon, click Import .
The Import Auto-texts dialog box appears.
6. Select one of the following: l
Dragon format (XML) —Select to import an auto-text file exported from the Dragon client.
l
Nuance Management Server format (XML) —Select to import an auto-text file exported from the NMC console.
7. Click Choose File .
The Open dialog box appears.
8. Select your auto-text file, and then click Open .
9. In the Import Auto-texts dialog, click Next .
A list of the auto-text commands in your import file appears.
10. Click Next .
The Levels screen appears.
11. Select Site , Group , or User .
12. Select the site, group, or user where you want to import the auto-texts from the drop-down list.
13. Click Next .
The import process begins.
14. Click Next .
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The import results appear.
Note: If the destination contains an auto-text with the same name or spoken phrase as an auto-text in the import file, Nuance Management Center does not import that auto-text.
Exporting auto-texts
1. View an auto-text.
For more information, see “Viewing auto-texts” on page 103 .
2. Select an auto-text.
Optionally press the Shift or Ctrl key to select more than one.
3. Right-click the auto-texts, and then select Export Auto-texts .
The Export Auto-texts dialog box appears.
4. Click Export .
Nuance Management Center creates an export file.
5. Click Save/Open .
A message appears at the bottom of your screen.
6. Click Open to view your export file, or click Save to save the file to your local drive.
Modifying auto-texts
1. View an auto-text.
For more information, see “Viewing auto-texts” on page 103 .
2. Right-click an auto-text, and then select Auto-text details .
The Auto-text details page appears.
3. Edit the information as necessary.
For field descriptions, see “Auto-text page” on page 176 .
4. Click Save .
Deleting an auto-text
1. View an auto-text.
For more information, see “Viewing auto-texts” on page 103 .
2. Right-click an auto-text, and then select Delete Auto-text .
A confirmation dialog box appears.
3. Click Yes .
Copying an auto-text to another site, group, or user
To make an auto-text available in more than one site, group, or individual user, copy the auto-text and paste it in another location.
You can also cut and paste an auto-text to move it from one site, group, or user account to another.
1. View an auto-text.
For more information, see “Viewing auto-texts” on page 103 .
2. Right-click an auto-text, and then select Copy or Cut .
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3. In the tree, select the site, group, or user where you want to paste the auto-text.
4. Right-click the site, group, or user, and then select Paste .
A confirmation dialog box appears.
5. Click Yes .
Note: If the destination contains an auto-text with the same name or spoken phrase as the auto-text you're pasting, Nuance Management Center does not paste the auto-text.
Consolidating auto-texts
If identical auto-texts exist at more than one level of your organization, you can consolidate them to the highest level. For example, if an auto-text with the same properties and content exists at both the site and group level, the two copies can be consolidated to a single auto-text at the site level. The consolidated auto-text is then available to all groups and users in the site.
1. View an auto-text.
For more information, see “Viewing auto-texts” on page 103
.
2. Select the auto-text.
Optionally press the Shift or Ctrl key to select more than one auto-text.
3. In the Speech Recognition ribbon, click Consolidate .
A confirmation dialog box appears.
4. Click Yes .
A message appears, indicating that the consolidation is scheduled.
5. Click OK .
Enabling auto-texts
You can view a list of auto-texts that users have deleted in the Nuance Management Center (NMC) console. Deleted auto-texts have status Disabled. If necessary, Nuance Management Center
Administrators can re-enable them.
1. In the Speech Recognition ribbon, click Manage .
The Manage Auto-texts page appears.
2. Select the user who deleted the auto-text.
3. Select the Show disabled auto-texts check box at the top of the right panel.
A list of deleted auto-texts appears.
4. Right-click the auto-text to re-enable, and then select Enable auto-text .
Note: Disabled auto-texts appear with a red X in the Status column. If a red X does not appear, the Enable auto-text option is unavailable.
Nuance Management Center restores the auto-text the next time the user logs in to the Dragon client.
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Commands
About commands
Disclaimer: The commands features are not designed for the use of PHI, PII, or credentials. Using the commands features for such purposes is strictly prohibited
You can create auto-text commands in the NMC console at the site or group level, making them available to all users in those sites or groups. You can also create them at the user level, making them available to specific users. In addition to auto-text commands, other commands include the following types: l
Step-by-step —Controls applications and performs multi-step tasks, like opening an application and pressing keyboard keys.
l
Advanced scripting —Performs virtually any function on the computer with voice commands. Scripting commands require familiarity with programming languages, such as
Microsoft
®
VBA.
Note: Advanced Scripting commands are applicable to Dragon Professional and Dragon
Medical Network Edition products only.
You cannot create step-by-step or advanced scripting commands in the NMC console. You cannot share these command types with all users. Instead, users create step-by-step and advanced scripting commands locally in the Dragon client. Dragon then uploads them to the NMC server. When users log in to different client computers, Dragon downloads the commands, making them available on each computer where users log in to Dragon. The commands are available only to the users who created them.
Users can also create macro recorder commands on their Dragon client computers, but they are available only on the computer where the user created them. They are not available across all computers where the user logs in to Dragon.
Viewing commands
Viewing a command
1. In the Speech Recognition ribbon, click Manage .
The Manage Auto-texts page appears.
2. Expand the Commands node in the tree.
3. Optionally select or deselect one of the following next to the Organization field: l
Display all levels —If selected, shows all commands that are available to all sites, groups, and users. If deselected, only shows the commands available to the object
(such as groups) that you select.
l
Show disabled commands —If selected, shows all commands deleted by users. If deselected, does not show commands deleted.
4. Do one of the following: l
Specify search criteria in the field above the Auto-texts node to find a specific command, and then click Search .
l
Select a site, group, or user in the list to view all commands available to the object.
The available commands appear.
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Viewing command details
Right-click a command, and then select Command details .
Working with commands
Moving a command to another site, group, or user account
To move a command to another site, group, or individual user, cut and paste the command to another location.
1. View a command.
For more information, see “Viewing commands” on page 107
.
2. Right-click a command, and then select Cut .
3. In the tree, select the site, group, or user where you want to paste the command.
4. Right-click the site, group, or user, and then select Paste .
A confirmation dialog box appears.
5. Click Yes .
Note: If the destination contains a command with the same name or spoken phrase as the command you're pasting, Nuance Management Center does not paste the command.
Copying a command to another site, group, or user account
To make a command available in more than one site, group, or individual user, copy the command and paste it in another location.
1. View a command.
For more information, see “Viewing commands” on page 107
.
2. Right-click a command, and then select Copy .
3. In the tree, select the site, group, or user where you want to paste the command.
4. Right-click the site, group, or user, and then select Paste .
A confirmation dialog box appears.
5. Click Yes .
Note: If the destination contains a command with the same name or spoken phrase as the command you're pasting, Nuance Management Center does not paste the command.
Deleting commands
1. View a command.
For more information, see “Viewing commands” on page 107
.
2. Right-click a command, and then select Delete Command .
A confirmation dialog box appears.
3. Click Yes .
Exporting commands
Applies to: Dragon Medical One clients only
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You can export step-by-step commands of type Dragon Medical Server from sites, groups, or users.
The Export Commands option is available only for commands created on Dragon Medical One clients.
The Export option is available only to users with the Product Manage Dragon Medical Server privilege.
1. View a command.
For more information, see “Viewing commands” on page 107
.
2. Right-click a step-by-step command of type Dragon Medical Server, and then select Export
Commands .
The Export Commands dialog box appears.
3. Click Export .
Nuance Management Center exports your command.
4. Click Save/Open to download the exported command (.DAT file) to your local drive, or to view the command details.
5. Click Close .
Importing commands
Applies to: Dragon Medical One clients only
You can only import step-by-step commands of type Dragon Medical Server that were created on
Dragon Medical One clients. You cannot import any other command type.
The Import option is available only to users with the Product Manage Dragon Medical Server privilege.
To import commands, you import the .DAT file that was created when the commands were exported.
1. In the Speech Recognition ribbon, click Manage .
The Manage Auto-texts page appears.
2. Expand the Commands node in the tree.
The Manage Commands page appears.
3. In the Speech Recognition ribbon, click Import .
The Import Commands dialog box appears.
4. Click Browse .
5. Navigate to the .DAT file to import.
6. Select the import file, and then click Open .
7. Click Next .
The Commands to Import page appears.
8. Select the check box next to the command to import, and then click Next .
9. Select the organization where you want to import the command, and then click Next .
10. Select the site, group, or user where you want to import the command, and then click Next .
The Ready to Import page appears.
11. Click Next .
12. Click Next to see the import results.
13. Click Finish .
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Words
About Words
Custom words are words that you add to Dragon's vocabulary to improve Dragon's recognition of uncommon words and phrases. You can create words at the site, group, or user account level. When you create words at the site or group level, those words are available to all users in those sites and groups. When you create words at the user level, they are available only to the users for whom you created them. Dragon clients download new words when users next log in.
Users can also create their own words in the Dragon client. Custom words remain available only to the user who created them on the local computer where they were created. However, if you enable the
Upload custom words site setting in the NMC console, custom words are uploaded to the NMC server. This makes the words available on all computers where that user logs in to Dragon. Custom words are available only to the user who created them.
Viewing Words
Viewing a word
1. In the Speech Recognition ribbon, click Manage .
The Manage Auto-texts page appears.
2. Optionally select one of the following: l
Display all levels —If selected, displays all auto-texts that are available to the object that you selected. For example, if you select a user account, this page displays the auto-texts available to the user account itself, plus the auto-texts available to all sites and groups to which the user account is assigned.
l
Show disabled auto-texts —If selected, displays all auto-texts deleted by users.
3. Expand the Words node in the tree.
4. Do one of the following: l
Specify search criteria to find a specific auto-text, and then click Search .
l
Select a site, group, or user in the list to view all words available to the object.
The available words appear.
Viewing word details
Right-click a word, and then select Word details .
Working with Words
Adding new words
You can add words by doing one of the following: l
Creating them manually in the NMC console l
Exporting words from a Dragon client and importing them into the NMC console.
To create a new word in the NMC console:
1. In the Speech Recognition ribbon, click Manage .
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The Manage Auto-texts page appears.
2. Expand the Words node in the tree.
3. Select a site, group, or user account.
The Manage Words page appears.
4. Right-click the object, and then select Add Word .
The Word page appears.
5. Specify the Written Form of the word. This is the way the word appears in dictation.
6. Optionally specify a different Spoken Form and Language .
For field descriptions, see “Word page” on page 178
.
7. Click Save .
Importing words
1. Create a .txt file to import by exporting words and phrases from your Dragon client.
For more information, see Exporting and importing a list of custom words and phrases in the
Dragon Help.
2. Log in to your NMC console.
3. In the Speech Recognition ribbon, click Manage .
The Manage Auto-texts page appears with the Auto-texts node expanded.
4. Expand the Words node in the tree. Ensure the node is selected.
The Manage Words page appears.
5. In the Speech Recognition ribbon, click Import .
The Import Words dialog box appears.
6. Click Browse .
The Choose File to Upload dialog box appears.
7. Select your import file, and then click Open .
The Import Words dialog box appears.
8. Select the words to import, and then click Next .
The Level page appears.
9. Select Site , Group , or User .
10. From the drop-down list, select the site, group, or user where you want to import the words.
11. Click Next .
The Language page appears.
12. Select a language from the drop-down list, and then click Next .
The Ready to Import page appears.
13. Click Next .
The import process begins.
14. Click Finish .
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Note: If the destination contains a word with the same name or spoken phrase as a word in the import file, Nuance Management Center does not import that word.
Exporting words
1. View a word.
For more information, see “Viewing Words” on page 110 .
2. Select a word.
Optionally press the Shift or Ctrl key to select more than one word.
3. Right-click the words, and then select Export Words .
The Export Words dialog box appears.
4. Click Export .
Nuance Management Center creates an export file.
5. Click Save/Open .
A message appears at the bottom of your screen.
6. Click Open to view your export file, or click Save to save the file to your local drive.
Modifying words
1. View a word.
For more information, see “Viewing Words” on page 110 .
2. Right-click a word, and then select Word details .
The Word page appears.
3. Edit the information as necessary.
For field descriptions, see “Word page” on page 178 .
4. Click Save .
Deleting words
1. View a word.
For more information, see “Viewing Words” on page 110 .
2. Right-click a word, and then select Delete Word .
A confirmation dialog box appears.
3. Click Yes .
Copying a word to another site, group, or user account
To make a word available in more than one site, group, or individual user, copy the word and paste it in another location.
1. View a word.
For more information, see “Viewing Words” on page 110 .
2. Right-click a word, and then select Copy .
3. In the tree, select the site, group, or user where you want to paste the word.
4. Right-click the site, group, or user, and then select Paste .
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A confirmation dialog box appears.
5. Click Yes .
Note: If the destination contains a word with the same name or spoken phrase as the word you're pasting, Nuance Management Center does not paste the word.
Consolidating words
If identical words exist at more than one level of your organization, you can consolidate them to the highest level. For example, if a word with the same properties and content exists at both the site and group level, the two copies can be consolidated to a single word at the site level. The consolidated word is then available to all groups and users in the site.
1. View a word.
For more information, see “Viewing Words” on page 110
.
2. Select the word.
Optionally press the Shift or Ctrl key to select more than one word.
3. In the Speech Recognition ribbon, click Consolidate .
A confirmation dialog box appears.
4. Click Yes .
A message appears, indicating that the consolidation is scheduled.
5. Click OK .
Enabling words
You can view a list of words that users have deleted in the Nuance Management Center (NMC) console. Deleted words have status Disabled. If necessary, Nuance Management Center
Administrators can re-enable them.
1. In the Speech Recognition ribbon, click Manage .
The Manage Auto-texts page appears.
2. Expand the Words node in the tree. Ensure the node is selected.
The Manage Words page appears.
3. Select the user who deleted the word.
4. Select the Show disabled words check box at the top of the right panel.
A list of deleted words appears.
5. Right-click the word to re-enable, and then select Enable Word .
Note: Disabled words appear with a red X in the Status column. If no red X appears, the
Enable Word option is unavailable.
Nuance Management Center restores the word the next time the user logs in to the Dragon client.
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Command sets
About Command Sets
A command set is a group of custom commands that you share with all Dragon client computers. To create a command set, a Dragon user exports custom commands from their Dragon client. An NMC administrator then imports the .DAT file in the NMC console. When Dragon client users next log in,
Dragon retrieves the command set from the NMC server.
A command set may include: l
Auto-Texts/Text and Graphic commands l
Step-by-Step commands l
Advanced Scripting commands
Note: Advanced Scripting commands are applicable to Dragon Professional and Dragon
Medical Network Edition products only.
Command sets are available for each Dragon user on all computers where they log in to Dragon. Users can view their command sets in the Command Browser.
Viewing Command Sets
1. In the Speech Recognition ribbon, click Manage .
The Speech Recognition tab opens.
2. Optionally select or deselect the following option: l
Display all levels —If selected, displays all command sets that are available to the object that you selected. For example, if you select a user account, this page displays the command sets available to the user account itself, plus the command sets available to all sites and groups to which the user account is assigned.
3. Expand the Command Sets node in the tree.
4. Do one of the following: l
Specify search criteria to find a specific command set, and then click Search .
l
Select a site or group in the list to view all command sets available to the object.
The command sets appear.
Note : You cannot view or edit individual commands in a command set. For more
information, see “Working with Command Sets” on page 114
.
Working with Command Sets
Creating a command set
Users create command sets in the Dragon client.
1. Create custom commands in the MyCommands Editor in the Dragon client.
For more information, see Working with custom commands in the Dragon client help.
2. Export custom commands to a .dat or .xml file from the Command Browser in the Dragon client.
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For more information, see Exporting and importing commands in the Dragon client help.
3. Import the .dat file in the NMC console.
Note : Command Sets saved in the .dat file format may be protected to prevent users from viewing or editing their underlying code. For more information on creating protected commands, see Using the MyCommands Protection Utility in the Dragon Help.
Command Sets in .xml file format cannot be protected.
Importing command sets
1. In the Speech Recognition ribbon, click Manage .
The Speech Recognition tab opens.
2. Expand the Command Sets node in the tree.
3. Select a site or group where you want to import the Command Set.
The Manage Command Sets page appears.
4. Right-click the site or group, and then select Import Command Set .
The Import Command Set dialog box appears.
5. Click Browse .
The Choose File to Upload dialog box opens.
6. Locate and select the Command Set .xml or .dat file you created in the Dragon client, and then click Open .
7. In the Import Command Sets dialog box, optionally add a Description.
8. Click Import .
A message appears, indicating that the Command Set import process occurs in the background.
9. Click OK .
A message appears when the import is complete.
Updating command sets
You can add new commands to an existing command set by adding new commands in the Dragon client, exporting the commands to a .dat or .xml file, and then re-importing the file in the Nuance
Management Center (NMC) console.
1. Update your custom commands in the MyCommands Editor in the Dragon client.
For more information, see Working with custom commands in the Dragon client help.
2. Export the custom commands to a .dat or .xml file from the Command Browser in the Dragon client.
For more information, see in the Dragon client help.
3. View the corresponding command set in the NMC console.
For more information, see “Viewing Command Sets” on page 114 .
4. Right-click the command set, and then select Update Command Set .
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The Update Command Set—< CommandSet.dat
> dialog box appears.
5. Click Browse .
The Choose File to Upload dialog box appears.
6. Locate and select the updated .xml or .dat file you created in the Dragon client, then click
Open .
7. In the Import Command Set dialog box, click Update .
A message appears, indicating that the command set is updated in the background.
8. Click OK .
A message appears when the import is complete.
Deleting command sets
1. View a command set.
For more information, see “Viewing Command Sets” on page 114
.
2. Right-click the command set, and then select Delete Command Set .
A confirmation dialog box appears.
3. Click Yes to delete the selected command set.
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Lists
About lists
When you create a custom command in your Dragon client, you can insert a list in the MyCommand
Name field. The embedded list appears in the MyCommandName field between angle brackets (< >).
For example, <1to10>. When you export this command from your client and then import it in the NMC console, Nuance Management Center tags this command as a list.
Viewing lists
Viewing a list
1. In the Speech Recognition ribbon, click Manage .
The Manage Auto-texts page appears.
2. Expand the Lists node in the tree.
3. Optionally select or deselect one of the following next to the Organization field: l
Display all levels —If selected, shows all lists that are available to all sites, groups, and users. If deselected, only shows the lists available to the object (such as groups) that you select.
l
Show disabled commands —If selected, shows all lists deleted by users. If deselected, does not show lists deleted.
4. Do one of the following: l
Specify search criteria in the field above the Auto-texts node to find a specific list, and then click Search .
l
Select a site, group, or user in the list to view all lists available to the object.
The available lists appear.
Viewing list details
Right-click a list, and then select List details .
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Chapter 12: Field descriptions
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Organization Details page
The following sections describe the fields on the Organization Details page tabs.
To access this page, see “Viewing Organizations” on page 22 .
Organization Details—General tab
The following table describes the fields on the General tab.
Field
Organization name
Description
Name of your organization.
If you are using the Nuance-hosted cloud NMC server, Nuance creates this name for you.
Contact name
Organization ID
Date created
Disable authentication for all users
Name of the person in your organization who is the main contact for all
Nuance communication.
Email address for the contact name.
Number automatically generated and assigned by Nuance.
Date your organization was created.
If selected, disables your organization without deleting it. Users in your organization cannot log in to the Nuance client.
If deselected, users can log in to the Nuance client.
Organization Details—Address tab
The following table describes the fields on the Address tab.
Field
Street 1, Street 2,
Street 3
Description
Street address for your organization's headquarters.
Street 1 is REQUIRED . Street 2 and Street 3 are optional.
City
State
Zip
City in which your organization's headquarters is located. REQUIRED when the organization is created.
State in which your organization's headquarters is located. REQUIRED when the organization is created.
Postal code for your organization's headquarters. REQUIRED when the organization is created.
Country in which your organization's headquarters is located.
Country
Organization Details—Products tab
The following table describes the fields on the Products tab.
For information on managing your password settings, see “To change password settings:” on page 28
.
Field
Products—General tab
Description
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Field Description
The following settings apply to users logging in to the NMC console.
Institution code Applies to: eScription HIM systems, Dragon Ambient eXperience
Optional unique identifier for your organization.
Nuance organization GUID Applies to: All products
Unique identifier assigned to your organization by Nuance.
This field is read-only.
NMC inactivity timeout in n minutes
Number of minutes after which the NMC console logs out inactive
Nuance Management Center administrators automatically. The
NMC server applies the value the next time a user logs into the
NMC console. When the NMC console logs out inactive users, it discards all unsaved data.
Disable inactive users after n days
Number of days after which users become disabled due to inactivity. Disabled users can no longer authenticate to Nuance
Management Center.
Default value: 0 days (never disabled)
Email address required for organization users
If selected, requires that an administrator enter a valid primary email address for each user when: l
Creating a new user.
l
Importing users via an XML file: During the import process, invalid email addresses appear and can be addressed on the Users to Import page. l
Importing users via a text file.
l
Modifying an existing user.
Default value: Deselected
Password settings
Password history - remember last passwords n
The number of unique new passwords that must be associated with a user account before a user can reuse an older password.
Possible values: 0-24
Minimum password length - n characters
Least number of characters that a user account password can contain.
Possible values: 1-14, or 0 to indicate no minimum required
Minimum number of characters different from previous password
Number of characters in a new password that must be different from users' previous passwords. This setting prevents users from re-using previous passwords.
This number must be less than or equal to the value you specified for the Minimum password length option.
Maximum password age - password will expire in n
Number of days after which user account passwords expire and must be changed.
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Field days
Description
Possible values: 1-999, or 0 to indicate passwords don't expire
Minimum password age - password can be changed in n days
Number of days after which users can change their passwords.
Must be less than the Maximum password age value, unless that value is 0.
Possible values: 1-998, or 0 to indicate passwords can change any time
Reset password link expires in n hours
Number of hours after which the link sent to users to reset their password is no longer valid. Users must then click Forgot
Password again on the Nuance Management Center login page to receive another email and link. Applies only to users logging in to the NMC console.
Default value: 2 hours
Possible values: 1-8, or 0 to indicate the link doesn't expire
User will be locked out after n number of failed login attempts
Number of failed login attempts after which users are locked out of
Dragon. Users must then contact an NMC Administrator to reset their password, or attempt to log in again after the lockout duration has passed.
Password lockout duration
- n minutes
Number of minutes for which users are locked out of Nuance
Management Center when the maximum number of failed login attempts is reached. After the lockout duration is reached, the user can attempt to log in again.
Possible values: 0-1440 minutes (24 hours), where 0 indicates the password lockout doesn't expire. Users cannot re-attempt login when the password lockout doesn't expire, requiring them to contact the NMC administrator to reset their password.
Users must change their password after first login
Password must meet complexity requirements
Note: Users cannot reset their password using the
Forgot Password link while they are locked out.
Default value: 30 minutes
If selected, Nuance Management Center prompts new users to change their password the first time they log in to the NMC console. This setting does not affect existing users.
If deselected, users are not required to change their password the first time they log in to the NMC console.
Default value: Deselected
If selected, when users change their passwords in the NMC console and in the Dragon client, their new passwords must meet the following complexity requirements: l
Cannot contain the username l
Cannot contain more than two consecutive characters in the username.
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Field Description l
Is at least 6 characters in length, if the minimum password length is not set.
l
Contains characters from at least three of the following categories: l
Uppercase characters (A-Z) l
Lowercase characters (a-z) l
Numbers (0-9) l
Non-alphabetic characters (for example, !, $, #,
%)
Note: In Dragon version 15, the complexity requirements for
Dragon client passwords are different. For more information, see the "Changing your password" topic in the Dragon Help.
If deselected, there are no complexity requirements for user account passwords.
Products—PS360 Mobile tab
NMS on-premise server
URL (PS360 only)
URL of your on-premise NMC server.
Products—Dragon Medical Virtual Assistant tab
Application ID
Application key
Model ID
Values for these options are provided by Nuance Fulfillment and configured by Nuance personnel.
Enable Clinical Content
Search
UTD Site ID
UTD Security Agent URL
These options are configured by Nuance personnel.
Products—Dragon Medical Network Edition tab
Encrypt patient information When healthcare providers dictate, the Dragon client saves interim
Dragon Recorded Audio (.DRA) files automatically to allow the
NMC server to process dictated audio and transcribed text. If a provider corrects any of the dictated text, the Dragon client stores interim files related to these corrections automatically in .enwv files.
If selected, Dragon encrypts these interim .DRA and .enwv files before storing them in user profile directories to help ensure patient privacy. Due to the restrictions mandated by privacy regulations
(such as the Health Insurance Portability and Accountability Act
(HIPAA) in the United States and EC 95/46 Directive in Europe), only Dragon can open these encrypted .DRA and .enwv files, and only for its internal use.
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Field Description
Note: DragonPad can never open these encrypted files.
If deselected, Dragon does not encrypt these files. You might choose not to encrypt these files if you already have safeguards in place to protect your data. For example, if your client workstations are running an application that encrypts all data written to the local hard drive.
Default value: Selected
Statistics interval (min) Determines the frequency with which the Dragon Medical Network
Edition client pushes usage statistics to the NMC server.
Default value: 10 minutes
Max Text Graphics Size
KB)
Deployed Version
Maximum size for a Text-and-Graphics/Auto-text command. If the command exceeds the maximum size, the NMC server does not synchronize the command. Instead, the NMC server marks the command as Deleted.
Default value: 4 MB
Dragon client version that your organization is using. The NMC server downloads items that are specific to the version of the
Dragon client that you specify in this field.
Enable US settings
Enable UK settings
If selected, enables US-specific settings in the NMC console.
If deselected, disables US-specific settings in the NMC console.
Default value: Selected
If selected, enables UK-specific settings in the NMC console.
If deselected, disables UK-specific settings in the NMC console
Default value: Deselected
Products—Dragon Medical Advisor tab
Advisor token
Advisor Service URL
Silent mode enabled
Silent mode start date
Silent mode stop date
Token that allows users to connect to the Advisor Service.
URL of your Advisor Service.
If selected, enables silent mode. Silent mode sends unlicensed users' completed documents to the Advisor Service in the background. The advice each user would have received is available in the NMC console in the Silent Mode report. You must specify a start date in the Silent mode start date field below.
If deselected, disables silent mode.
Default value: Deselected
If silent mode is enabled, the date on which to begin sending users' documents to the Advisor Service in the background.
If silent mode is enabled, date on which to stop sending users'
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Field
Auto-processing enabled
Description documents to the Advisor Service in the background.
If selected, enables auto-processing. Auto-processing allows
Dragon Medical Advisor to analyze a user's text at regular intervals automatically. When the Advisor Service provides new advice, the
Dragon Medical Advisor window is updated automatically with that advice.
If deselected, disables auto-processing. The user must click the
Dragon Medical Advisor icon in the application or say
"Run Advisor" to analyze the text and refresh the advice.
Auto-processing every seconds
EHR interface adapter n Interval at which Dragon Medical Advisor analyzes a user's text automatically.
Default value: 4 seconds
If you are configuring patient context via an EHR interface, specify the EHR interface adapter.
If you are configuring patient context via an EHR interface (Epic
HyperSpace only), specify the EDServiceDescriptor.
EDServiceDescriptor
(Epic)
Environment ID (Epic)
Patient context configuration
If you are configuring patient context via an EHR interface (Epic
HyperSpace only), specify the EnvironmentID.
If you are configuring patient context via screen capture, upload a patient context configuration JSON file.
For Epic —If an EHR interface is available, the required settings can be encoded in the file.
For Cerner, Allscripts, athenaHealth —The file contains screen capture rules to find the patient and visit information in the application window.
For more information on the JSON file structure, click here .
For a sample patient context configuration file for Cerner
PowerChart, click here .
Dragon Medical Advisor Endpoint Configuration
Endpoint URL Valid endpoint URL used by Dragon Medical Advisor to access
Clinical Strategies content.
You must have the Modify Organization grant and the Product
Manage DMA privilege to access this field.
Max length: 255 characters
Authentication GUID Valid GUID used by Dragon Medical Advisor to access Clinical
Strategies content.
You must have the Modify Organization grant and the Product
Manage DMA privilege to access this field.
Max length: 255 characters
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Field Description
Products—Dragon Professional tab
Upload usage data to
Nuance for research purposes
If selected, allows Dragon to upload metrics, audio, and transcripts from your Dragon usage to allow Nuance to improve future Dragon versions and enhance speech recognition technology. The data uploaded is encrypted.
If deselected, no data is uploaded.
Statistics Interval (min)
Max Text Graphics Size
(kb)
Frequency with which the Dragon client pushes usage statistics to the NMC server.
Default value: 10 minutes
Maximum allowable size of text graphics in the NMC console.
Default value: 4000 kb
Products—Dragon Medical Recorders and Nuance Clinician tab
NMS On Premise server
URL (Dragon Medical
Recorders)
URL of your on-premise NMC server.
Patient List section
Patient search maximum number of results n rows
Maximum number of patient visits that a search query returns.
Possible values: 1-100
Manual refresh timeout minutes n Number of minutes for which the Manual Refresh button is disabled in the client application. Use this setting to control how often a provider can refresh the patient list information, and to control the number of requests the server receives from the client application.
Number of minutes between automatic refreshes of patient list data
Periodic refresh interval n minutes
In Patient Settings section
Show patients admitted in the last n days
Number of days prior to the current date for which admitted patients appear in the patient list.
Show pre admitted patients n days in the future
Number of days after the current date for which pre-admitted patients appear in the patient list.
Keep patients on the list n days after discharge
Retains patients in the patient list for this number of days after their discharge date.
Out Patient settings section
Patient history n days Number of days used for patient history queries. The NMC server searches for active patients and appointments within this range.
Patient visit search history n days
Number of days used for patient visit queries.
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Field
Time to mark delinquent n hours
Time to remove from list hours n
Products—Dragon Medical Server tab
URL of your on-premise NMC server.
NMS on-premise server
URL
Use organization-specific setting
If selected, the Display automatically to new users setting below overrides the options selected in the Settings icon of the tutorial plugin.
If deselected, the plugin settings are used as the default.
Default value: Deselected
Display automatically to new users
Description
Number of hours after which a patient visit without dictation is considered delinquent. Delinquent Patient Appointments appear on the Late tab of Nuance Clinician and Dragon Medical Recorder.
Number of hours after which Nuance Clinician and Dragon Medical
Recorder remove a patient visit from the patient list when a provider creates dictation for that visit.
Language
If selected, the Welcome to Dragon tutorial video appears automatically to new Dragon client users. The video provides information on how to use speech recognition. Users can always access this video by saying "Open Tutorial".
If deselected, the tutorial video does not appear to new Dragon users.
Default value: Deselected
Topic language.
Organization Details—Deprovisioning tab
The following table describes the fields on the Deprovisioning tab.
For more information on deprovisioning, see “Managing user deprovisioning” on page 25 .
Field Description
Enable user deprovisioning
If selected, enables deprovisioning.
If deselected, disables deprovisioning.
Notification Email
Address
Require confirmation
Email address of the user to receive deprovisioning notifications. The user receives the notifications when the following occur: l
Total number of users disabled and deleted.
l
An error occurs when the user comparison app cannot perform the comparison.
l
The user comparison request times out.
l
Deprovisioning cannot be processed.
l
Deprovisioning was successful.
If selected, Nuance Management Center provides a list of users
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Field Description marked for Delete and Disable when the user comparison occurs, allowing you to first review and confirm, change, or cancel the action before users are deprovisioned.
If deselected, Nuance Management Center deprovisions users automatically without requiring you to review and confirm the action.
LDAP Configuration
Server Name
Port Number
SSL Enabled
Base DN
Bind DN
Your LDAP server address.
LDAP server port number to which the user comparison app can connect.
If Yes, indicates the connection to your LDAP server is secured by
SSL.
If No, indicates the connection to your LDAP server is not secured by
SSL.
Root for searches in your LDAP tree, or point from which to start searching for users. Typically, this matches the root of your domain.
Distinguished Name of the service account used for the LDAP directory connection.
Login of the service account used to connect to the LDAP server.
Service Account
Username
Service Account
Password
Service account password.
Organization Details—Auto-provisioning tab
The following table describes the fields on the Auto-provisioning tab.
Field
Enable autoprovisioning for this server
Description
If selected, on login, if the user account does not exist, Nuance
Management Center creates the user automatically and assigns it a license if one is available. If no licenses are available, Nuance Management Center still creates the user account.
If deselected, Nuance Management Center does not create user accounts automatically.
Add users to group When auto-provisioning is enabled, Nuance Management Center automatically assigns newly created users to this group.
Restrict automatic license assignment to specific license types
Applies to: CAPD and Dragon Medical Server/Dragon Medical One only.
If selected, Nuance Management Center automatically assigns licenses to user accounts for specific license types if auto-provisioning is enabled and a license is available.
If deselected, Nuance Management Center automatically assigns licenses to user accounts for all license types.
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Organization Details—Organization Tokens tab
The following table describes the columns on the Organization Tokens tab.
For information on managing your tokens, see “Managing organization tokens” on page 29
.
Field Description
Organization
Token
Session identifier token that Nuance Management Center generates automatically.
Organization tokens are required when you install the Local Authenticator for single sign-on authentication when you're using the Nuance-hostedNMC server in the cloud. Organization tokens are also used by other Nuance products for authentication purposes.
For information on configuring Active Directory single sign-on authentication, see the Nuance Management Center Server Installation and Configuration Guide .
Comment Optional comment for the organization token.
Organization Details—Central Authentication tab
Applies to: All products that support Central Authentication
For more information on creating and managing federated relationships for Central Authentication, see
“Managing federated relationships for Central Authentication” on page 30
.
For more information on Central Authentication and configuring it in your environment, see the Nuance
Management Center Server Installation and Configuration Guide .
Central Authentication tab
The following table describes the option on the Central Authentication tab ( Organization Details page>Central Authentication tab ).
Field
Allow machine-to-machine authentication
Description
If selected, enables machine-to-machine authentication. This type of communication establishes a trusted connection between your company's server and the Nuance Central Authentication portal by authenticating your server rather than a user.
If deselected, machine-to-machine authentication is disabled.
Default value: Selected
Add Federated Relationship dialog box
The following table describes the fields in the Add Federated Relationship dialog box Organization
Details page>Central Authentication tab>Add New button .
Field
Name
Description
One of the following: l
Unique name of the federated relationship, if no institution code exists for the organization.
Or l
Pre-populated institution code for the organization for which you are creating the federated relationship.
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Field Description
You cannot modify this value.
Possible values: 1-15 characters for federated relationship name
Description
Domains
Optional description for the federated relationship.
Possible values: 1-100 characters
One or more email domains to associate with the federated relationship. For example, abccompany.com
. Separate multiple domains with a comma (,).
Use The On-
Premise LDAP connector
If selected, you install the on-premise LDAP connector to act as a bridge between your Active Directory service and the Nuance Central Authentication portal, validating users against your Active Directory service. This is typically required because your Active Directory is accessible in your internal network and the Nuance Central Authentication portal is a cloud service.
Select this option if you do not have federation infrastructure on the public internet, or if you do not want to use the infrastructure.
For more information, see the Installing the Active Directory/LDAP connector section in the Nuance Management Center Server Installation and
Configuration Guide .
If deselected, the LDAP connector is not used. Instead, you must provide a metadata URL, a metadata file, or provide the metadata manually for your federated relationship.
Default value: Deselected
Use Windows
Integrated
Authentication
Available only if you selected Use The On-Premise LDAP connector above.
If selected, Windows Integrated Authentication is used. This provides your organization with a true single sign-on implementation, where users can log in to
Nuance applications directly from a URL without being prompted for their credentials if there is already an active Windows session.
If deselected, Windows Integrated Authentication is not used. Users are prompted for their credentials each time they log in to Nuance applications.
Default value: Deselected
I have a metadata URL
I have a metadata file
I will enter the metadata manually
These options are available only if Use The On-Premise LDAP connector above is deselected.
Federation metadata describes a Relying Party or Claims Provider and allows for easy creation of the corresponding trust. To create a federated relationship, you must provide the federation metadata to Nuance in one of the following ways: l
I have a metadata URL —You provide metadata via HTTPS. This option allows you to expose your federation metadata via URL. This is the preferred method. This supports both WS-Federation and SAML.
l
I have a metadata file —You provide metadata via a file - an XML document that conforms to the WS-Federation 1.2 schema. This option allows you to expose your federation metadata via a file. This supports both WS-Federation and SAML.
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Field Description l
I will enter the metadata manually —You enter the metadata manually. A second screen appears with additional fields.
Metadata fields
These fields appear when you select the I will enter the metadata manually option.
Sign In URL Sign-in URL for the SAML protocol or the WS-Federation protocol.
Possible values: 1-2000 characters
REQUIRED
Sign Out URL Sign-out URL for the SAML protocol or the WS-Federation protocol. REQUIRED
Possible values: 1-2000 characters
X509 Signing
Certificate
Upload
Signing
Certificate
Download the certificate
Click Browse to upload the X509 signing certificate in PEM or CER format.
If you select the SignRequest option below, download Nuance's signing certificate and give it to your identity provider. The certificate validates the communication between your organization and the Nuance Central
Authentication portal.
User Id
Attribute
Optional user ID attribute. Typically, the default value is used.
Default value: http://schemas.xmlsoap.org/ws/2005/05/identity/claims/nameidentifier
Possible values: 1-2000 characters
Protocol
Binding
Digital certificate that uses the X.509 public key infrastructure (PKI) standard to verify the public key. This will be used to encrypt any claims sent to the relying party.
Do one of the following: l
Upload the certificate in PEM format by clicking the Browse button in the Upload Signing Certificate field below.
l
Upload the certificate in CER format by clicking the Browse button in the Upload Signing Certificate field below.
l
Copy and paste the raw bytes from the signing certificate into this field.
Maximum length: 16,384 bytes
Debug Mode
Protocol binding. The options are: l
HTTP-Redirect l
HTTP-POST
Default value: HTTP-Redirect
If selected, enables debug mode. Debug mode is useful when troubleshooting federation configuration errors.
If deselected, disables debug mode.
Default value: Deselected
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Field
SignRequest
Sign Request
Algorithm
Description
If selected, indicates authentication requests between your organization and the
Nuance Central Authentication portal should be signed to increase security.
If you select this option, download Nuance's signing certificate in the Download field above and give it to your identity provider.
If deselected, indicates authentication requests do not need to be signed.
Default value: Deselected
Available only if you selected the SignRequest option above.
Indicates the algorithm used to sign tokens issued for your application.
The options are: l
RSA-SHA256 l
RSA-SHA1
Sign Request
Digest
Algorithm
Available only if you selected the SignRequest option above.
Used to create a hash of the certificate data.
The options are: l
SHA256 l
SHA1
Use default signing certificate
If selected, Central Authentication uses the default certificate when processing
SAML authentication requests for your federated relationship with Nuance.
If deselected, Central Authentication uses a custom certificate to sign SAML requests. When you add a custom certificate, you cannot access your Nuance product using the federated relationship until you have shared the signing certificate public key with your identity provider and the identity provider's administrator has loaded it into their system.
To add a custom certificate, you must ensure the user managing the custom certificate has the appropriate grants. For more information on those grants, see the "Configuring Central Authentication" section in the Nuance Management
Center Server Installation and Configuration Guide .
For more information on using a custom signing certificate, see “To add a custom
SAML request signing certificate:” on page 35
.
Default value: Selected
Certificate
Expiration Date
Available only if you deselected the Use default signing certificate option above.
Indicates the date on which your custom SAML request signing certificate will expire. Specify a date or click the field to select a date from the calendar.
Default value: Two years from the current date
Federated Relationship-Logs page
The following table describes the fields on the Federated Relationship - Logs page ( Organization
Details page>Central Authentication tab>Logs button ).
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Field
Name
Description
Start Date
Filter by user
End Date
Filter by product
Failure Events Only
Description
Pre-populated organization name.
Pre-populated organization description.
First date in the date range for which you want to view log events.
Set to the date 7 days prior to the current date by default.
User login for which you want to view log events.
Last date in the date range for which you want to view log events.
Set to the current date by default.
Specific product for which to view log events.
If selected, the search returns failure events only.
If deselected, the search returns all log events.
Default value: Deselected
Organization Details—Domains tab
Applies to: Dragon desktop products only
The following table describes the columns on the Domains tab.
For information on managing your domains, see “Managing Active Directory domains” on page 38 .
Field
Name
Description
Domain name. Used when you're configuring Active Directory single sign-on authentication.
For information on configuring Active Directory single sign-on authentication, see the Nuance Management Center Server Installation and
Configuration Guide
Active Directory connection strings
Active Directory connection string. Ask your Active Directory domain administrator for the appropriate string.
When Active Directory is enabled, Nuance Management Center sends all authentication requests to this server.
Example: LDAP://nuance.com
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Site page
The following sections describe the fields on the Site page tabs.
To access this page, see “Viewing sites” on page 43
.
Site—General tab
The following table describes the fields on the General tab.
Field Description
Organization Name of the organization associated with this site. This field is read-only.
NPI National Provider Identifier.
Applies to: Medical products only
ID
Name
System site
ID
Healthcare setting
Unique site ID that Nuance Management Center generates automatically when you create the site. You can optionally edit this value. REQUIRED
Site name. REQUIRED
Unique system site ID.
Healthcare setting type, such as Acute Inpatient Care .
For more information, see “To change patient care settings:” on page 45
.
Applies to: Dragon Medical Advisor only
EHR location identifier(s)
Location identifier, such as Inpatient, west wing, Memorial Hospital .
For more information, see “To change patient care settings:” on page 45
.
Applies to: Dragon Medical Advisor only
Groups Groups assigned to this site. This field is read-only.
Site—Address tab
The following table describes the fields on the Address tab.
Field
Street 1, Street 2, Street 3
Description
Street address for this site.
City City where this site is located.
State
Zip
Country
State where this site is located.
Postal code for this site.
Country in which this site is located.
Site—Dragon Professional tab
Applies to: Dragon Professional only
The following table describes the fields on the Dragon Professional tab.
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Field Description
Miscellaneous section
Insert Text &
Graphics command using
Method by which users can execute Text & Graphics commands.
Default value: Type keys (Shift + Insert)
Disable automatic switching of dictation source to an available default
Allow disconnected mode
If selected, when a user's current dictation source is unavailable, Dragon does not switch the dictation source to an available default source automatically.
If deselected, when a user's current dictation source is unavailable, Dragon automatically switches to an available default source.
Default value: Deselected
If selected, allows users to log in to the Dragon client when the computer is disconnected from the network, for example, when the network is down or when the user is working offsite.
If deselected, disallows users from logging in to the Dragon client when the computer is disconnected from the network.
Default value: Selected
Suppress warning for using multicore speech profiles on single core machines
If selected, suppresses the warning message that appears when a BestMatch-
IV or BestMatch-V user profile loads on a single-core computer.
If deselected, the warning message appears.
Default value: Deselected
Do not allow restricted users to add or modify commands
If selected, prevents restricted Windows users from adding or modifying Dragon commands. Selecting this option allows only users logged in with administrator privileges to add or modify commands.
Restricted users can, however, delete, import, and export commands using the
Command Browser, for example using Manage mode.
If deselected, allows restricted Windows users to add and modify Dragon commands.
Default value: Deselected
Correction Only
Mode
If selected, enables Correction Only mode. This allows users to log into another user's profile to edit their dictated document using the Playback feature.
Dictation is disabled when this option is enabled to prevent users from unintentionally modifying the other user's speech data. For more information on
Playback, see the Dragon Help.
If deselected, disables Correction Only mode.
Default value: Deselected
Phonetic alphabet file
If you are using Dragon Law Enforcement, allows you to upload an icao.ini
that contains a custom phonetic alphabet for license plate dictation.
file
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Field Description
For more information, see “Uploading a custom phonetic alphabet file” on page
Do not allow saved credentials
If selected, Dragon does not allow users to save their password when logging in to the Dragon client. The Remember my password option in the Dragon Login dialog box is unavailable. Generally, you should select this option when your organization has multiple users who share the same computer using the same
Windows login.
If deselected, Dragon pre-populates the Login Name field with the user's login, and allows users to save their password by selecting the Remember my password option.
Default value: Deselected
Upload custom words
If selected, allows Dragon to upload users' custom words from the Dragon client to the NMC server. When words are available on the NMC server, Dragon can download each user’s custom words to all computers where he or she logs in to
Dragon.
If deselected, does not allow Dragon to upload users' custom words. Users' custom words remain available only on the local computer where they created them.
Default value: Selected
Immediately synchronize updated words and phrases when loading a user profile
If selected, new and modified words and phrases available in Nuance
Management Center are added to the user’s local vocabulary immediately when the user profile opens.
If deselected, new and modified words and phrases are updated only when
Dragon is running and the user's computer is idle.
Default value: Selected
Restore
Defaults
Click to restore the default values for this tab.
Roaming User Profile section
Enable
Roaming User
Profiles
If selected, enables the Roaming feature and Roaming user profile options in
Dragon Medical Network Edition, Dragon Professional Group, Dragon Legal
Group, and Dragon Law Enforcement.
If deselected, disables the Roaming feature.
For more information on setting up and configuring the Roaming feature, see the
“Roaming feature setup checklist” on page 72
.
Roaming User
Network
Directories
Sets the Master Roaming user profile network storage location. You must install
WebDAV, a third-party Web server application, to set up a compatible WebDAV
HTTP or SSL server. WebDAV software is required to access and secure
Dragon user profiles on the Internet location. WebDAV is available free of charge at www.webdav.org
.
Do one of the following:
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Field Description l
Click Add to set the Master Roaming user profiles location. The location must be accessible to all computers on the network that you want available for dictation. l
Click Delete to delete a location. l
Click Edit to edit a location.
Merge contents of vocdelta.voc into network user profile when file is full
If selected, Dragon copies the contents of the local vocdelta.voc file to the
Master Roaming user profile without running the Acoustic and Language Model
Optimizer. In addition, Dragon monitors the size of the file. When the file reaches 90% of its maximum size (500 KB), Dragon copies the contents of the file to the local cache and to the Master Roaming user profile. Dragon then deletes the contents of the local vocdelta.voc file. This occurs when you open the local roaming user profile and can take some time.
If deselected, Dragon does not merge the contents of the vocdelta.voc file.
Default value: Selected
Prompt before saving to network location
If selected, displays a dialog box that allows you to choose where to save your user profile. Dragon displays the dialog box when you attempt to close Dragon, close a user profile, or shut down the operating system. The dialog box displays an estimate of the time required to save the profile to the local cache or the master location.
If deselected, Dragon does not prompt you before saving your user profile to a network location.
Default value: Deselected
Saving the user also saves local acoustic information
If selected, saves your acoustic information along with your local user profile.
By saving the acoustic information, you ensure that any corrections you make are available after you close and re-open the user profile.
If deselected, Dragon does not save acoustic information with your local user profile.
Default value: Selected
Access network only when opening/closing the session
(minimizes network traffic)
If selected, synchronizes changes made to the local roaming user profile to the
Master Roaming user profile only when a local roaming user profile opens or closes. These changes include the changes a user makes locally from the
Options dialog box. If you experience excessive network slowdowns, selecting this option may solve the problem by limiting the number of times the Local and
Master Roaming Profiles are synchronized.
If deselected, Dragon transfers local changes immediately to the Master
Roaming user profile.
For more information, see “About Roaming user profile synchronization” on page
.
Default value: Deselected
Ask before breaking lock
If selected, Dragon prompts you when you attempt to break a network lock on network user profiles. This option is valid for users connecting to the Master
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Field on network users
Description
Roaming Profile location using a mapped drive or UNC drive, but is not supported for users connecting over HTTP. Because the presence of a lock can indicate a problem that needs to be addressed, Nuance recommends that you enable this option.
If deselected, Dragon does not prompt you when you attempt to break network locks on user profiles.
Caution: If you break a network lock when another user is writing to the Master
Roaming user profile, breaking the lock may corrupt the profile.
Default value: Selected
Set audio levels on each machine
Copy Dragon log to network
If selected, runs the microphone check before your first session with a Roaming user profile. You should select this option if your users are dictating on different computers or on a single computer in many different locations. When a user changes computers or locations, the audio setup data can vary depending on differences in the microphone and sound card, and differences in ambient sound levels of each roaming user profile location.
If deselected, Dragon does not run the microphone check before your first
Roaming user profile session.
Default value: Deselected
If selected, copies the Dragon.log file from the local workstation to the Master
Roaming user profile location when Dragon synchronizes the local and Master
Roaming user profiles. The Dragon.log file contains information that can help to diagnose problems that users may encounter using Dragon. Selecting this option can increase the time it takes to close a roaming user profile.
Note: Dragon does not copy the Dragon.log file when the maximum size is reached in the Disk space reserved for network archive option.
Conserve server archive size
Default value: Deselected
If selected, Dragon does not copy .dra files that contain the acoustic data from the latest dictation session to the Master Roaming user profile location when
Dragon synchronizes the local and Master Roaming user profiles. If you experience excessive network latency, selecting this option may solve the problem by eliminating the copying of these files each time the master and local roaming user profiles synchronize.
Note: Dragon does not copy .dra files when the maximum size is reached in the Disk space reserved for network archive option.
If deselected, allows the .DRA files to synchronize with the Master Roaming user profile, which makes them available to the Acoustic and Language Model
Optimizer when it runs on the Master Roaming user profile locations.
Default value: Deselected
MB disk space Maximum size of the network directory containing the acoustic data available to
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Field reserved for network archive
Description the Acoustic Optimizer. To conserve space, you can reduce the default size and select the Conserve archive size on network option.
Default value: 1000 MB per dictation source
Data section
Store correction in archive
If selected, stores corrections for use by Dragon's Acoustic and Language
Model Optimizer.
If deselected, Dragon displays a message that there is not enough data to continue when optimization runs.
Default value: Selected
(minutes) archive size
Changes the acoustic data archive size. The default archive size is 180 minutes.
To improve accuracy, Dragon uses a 22 kHz audio sampling rate. Dragon uses this rate unless your sound card requires a lower rate of 11 kHz.
When you reach a maximum archive size, Dragon asks if you want to increase the maximum by 30 minutes. If you click No, Dragon stops adding new corrections to the archive.
Sample amounts of disk space needed for 30 min of acoustic data are 40 MB
(11 kHz) and 80 MB (22kHz).
MB disk space reserved for playback
Sets the disk cache space set aside for any dictation overflow from your computer's RAM. If you do not want to retain dictation, set this to 0 MB, or set
Save recorded dictation with document to Never. The maximum allowed is limited only by your computer's available disk space.
Note: Setting this value too high could cause system instability.
Default value: 100 MB
Save recorded dictation with document
Determines whether the corresponding Dragon-Recorded Audio (.DRA) file is saved when you dictate in a supported word processor and save the document.
Saving the .DRA file allows you to benefit from correction and playback when you open the document later in the same word processor, provided the .DRA file and text file are in the same directory.
This feature is supported in Word, WordPerfect, and DragonPad.
The options are: l
Never l
Ask me l
Always
To use Correction Only mode or the Playback feature, this option must be set to
Always.
Default value: Always
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Field
Automatically back up user profile every n saves
Description
Determines how often Dragon automatically creates a user profile backup when you save your user profile.
This option is unavailable if you select the Don't back up user profiles option.
This option applies only to non-Roaming profiles. If you enabled the Roaming feature, Dragon doesn't back up Roaming profiles. Your Dragon administrator must back up Master Roaming user profiles from their network storage location.
Default value: 5
Do not back up user profile
If selected, does not back up user profiles.
If deselected, backs up user profiles using the Automatically back up User
Profile every "n" saves setting.
Default value: Deselected
Create usability log
Creates a log of all menu commands, toolbar buttons, and voice commands that you use during a Dragon session. This log can help Nuance Technical Support resolve software problems. You should enable this option only upon their request.
The usability log is created in:
C:\Users\<user_name>\AppData\Roaming\Nuance\NaturallySpeaking15
(Dragon Professional)
Restore
Defaults
Click to restore the default values for all settings in this section.
Site—Dragon Medical Network Edition tab
Applies to: Dragon Medical Network Edition only
The following table describes the fields on the Dragon Medical Network Edition tab.
Field
Miscellaneous section
Description
Prompt users to log out after __ minutes:
If selected, Dragon prompts the user to log out after a period of inactivity.
If deselected, the user is not required to log out after inactivity.
Possible values: 1-1440 minutes
Default value : 30.
Log out users who do not respond after __ seconds
If selected, Dragon logs the user out automatically when the inactivity period is reached and the user does not respond to the prompt within this number of seconds you specify. You specify the inactivity period on the
“Organization Details—Products tab” on page 119 .
If deselected, there is no time interval required for the user's response to the logout prompt. The prompt remains on the screen until the user logs out.
Possible values: 1-999 seconds
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Field Description
Default value : 60.
Insert Text &
Graphics command using
Enable SSO authentication
Method by which users can execute Text & Graphics commands.
Default value : Type keys (Shift + Insert)
LDAP authentication Determines whether LDAP authentication is enabled, and, if enabled, determines the type of authentication used.
Default value : Disabled
If selected, enables EHR single sign-on.
If deselected, disables EHR single sign-on.
Default value : Deselected
Disable automatic switching of dictation source to an available default
If selected, when a user's current dictation source is unavailable,
Dragon does not switch the dictation source to an available default source automatically.
If deselected, when a user's current dictation source is unavailable,
Dragon switches the dictation source to an available default source automatically.
Default value : Deselected
Display vSync status tray icon
If selected, a notification appears in the system tray when there is a connection issue between Dragon and vSync on a Citrix server.
If deselected, no notification appears when there are connection issues.
Default value: Selected
Hide Dragonbar when no user is loaded
If selected, the DragonBar displays in Tray Icon mode when no user profile is loaded in the Dragon client.
If deselected, the full DragonBar displays when no user profile is loaded.
Default value : Deselected vSync: Full Text
Control
If selected, Dragon supports Full Text Control functionality in applications running on a Citrix server.
If deselected, Dragon does not support Full Text Control in Citrix applications.
For more information, see the Citrix Administrator guide .
Default value : Deselected
Upload custom words If selected, allows Dragon to upload users' custom words from the
Dragon client to the NMC server. This allows Dragon to download each user’s custom words to all computers where they log in to Dragon.
If deselected, does not allow Dragon to upload users' custom words.
Users' custom words remain available only on the local computer where they created them.
Default value : Selected
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Field Description
Master user profile section
Applies to: Dragon desktop products only
Master user profile directories
Click Configure to set the location of Master user profiles on the network. This tells the Dragon Medical Network Edition clients where to obtain the user profiles.
Local cache directory The location of local cache user profiles on a Dragon computer. Applies to every Dragon client computer on the network.
Recommendation : Keep the default location, particularly if users dictate in Disconnected mode.
Allow disconnected mode
Allow DMNE Client
Offline mode option
If selected, allows users to log in to Dragon when the client is not connected to the network. For example, when a provider is working offsite on a laptop.
Caution: If you choose to allow Disconnected mode, you should deselect the Remove local cache data after usage option. If you enable both settings, the provider's dictation is deleted from the local cache upon logging out.
If deselected, does not allow users to work in Disconnected mode.
Default value: Selected
If selected, enables Offline mode. Dragon does not download users' profiles from the network, allowing them to work offline.
If deselected, Dragon does not allow client Offline mode.
Default value : Selected
Save user profiles at automatic logout
If selected, Dragon saves changes to the Master user profile automatically when Dragon logs off an idle user.
If deselected, Dragon does not save changes to the Master user profile.
Default value : Deselected
Saving the user also saves local acoustics
If selected, Dragon sends both the acoustic model updates and the language model updates to the NMC server server.
If deselected, Dragon only sends the language model updates (changes to words and writing styles related changes) back to the NMC server server. In this instance, since the acoustic model changes from the client are not saved, only the updates from the ACO process are incorporated into the Master user profile.
Default value: Deselected
Access network at user open/close only
(minimizes network traffic)
If selected, Dragon integrates changes in the local user cache profile into the Master user profile only when a user logs out, rather than when the healthcare provider is dictating.
If deselected, Dragon immediately transfers local changes to the Master user profile.
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Field Description
Default value: Selected
Ask before breaking lock on network users
If selected, Dragon allows users the option to break the network lock on a Master user profile that was previously in use by another user.
Network issues may prevent the network lock from being released.
If deselected, Dragon breaks the network lock on a Master user profile automatically without prompting the user.
Valid for Dragon clients that connect to Master user profiles location using a mapped drive or UNC drive. Not applicable to HTTP connections.
Default value: Selected
Set audio levels on each machine
If selected, Dragon runs the Check your audio settings option from the Accuracy Center window before a user's first session with a Master user profile. This includes the volume check and the microphone quality check. You should select this option if providers dictate on different computers or in different locations, as the audio setup data can vary based on differences in the microphone and sound card. There may also be differences in ambient sound levels at other locations.
When Dragon detects a significant difference between operating systems, sound cards, microphones, or other hardware, Dragon prompts you to run Check your audio settings regardless of whether this option is enabled.
If deselected, Dragon does not run the Check your audio settings option automatically.
Default value: Selected
Copy Dragon Medical
Network Edition log to network
If selected, Dragon copies the Dragon.log
file from the local workstation to the Master user profile location when Dragon synchronizes the local and Master user profiles. This file contains information that can help diagnose issues with your Dragon installation.
Note: Dragon does not copy the Dragon.log
file when the file reaches the maximum size in the Disk space reserved for network archive option.
If deselected, Dragon does not copy the log when it synchronizes the
Master and local user profiles.
Default value: Selected
Save profile with background process
If selected, Dragon uploads dictation session data separately from main user profile data in the background while the user profile is open.
Enabling this option improves the time it takes to save a user profile and log out of Dragon.
If deselected, Dragon uploads dictation data and user profile data at the same time.
Default value: Selected
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Field
Restore Defaults
Data section
Store correction in archive
Description
Click to restore the default values for this tab.
If selected, Dragon stores a list of corrections that the Acoustic and
Language Model Optimizer uses in a local archive.
If deselected, Dragon does not store the list of corrections. Dragon may display a message stating there is not enough data for the Acoustic
Model Optimizer to process.
Default value : Selected.
_ (minutes) archive size
Number minutes of information Dragon stores in the archive.
Default value : 180
MB disk space reserved for playback
Amount of disk space reserved for dictation data overflow from users'
RAM. If you do not want to keep any dictation to conserve disk space, set this to 0 MB.
Default value : 100
Create usability log If selected, Dragon creates a log file ( DgnUsability.log
) that contains all menu commands, toolbar buttons, and voice commands users use during a dictation session.
Log file location :
Dragon Professional, Dragon Law Enforcement:
C:\Documents and Settings\< username >\Application
Data\Nuance\NaturallySpeaking15
Dragon Medical Network Edition:
C:\Documents and Settings\< username >\Application
Data\Nuance\NaturallySpeaking12
If deselected, Dragon does not create a usability log.
Default value : Deselected
Remove local cache data after usage
Conserve server archive size
If selected, Dragon deletes the contents of the local cache when a user logs out.
Caution: You should deselect this option if you choose to enable
Disconnected mode in the Master user profile section. If you enable both settings, the provider's dictation is deleted from the local cache upon logging out.
If deselected, Dragon does not delete the local cache contents.
Default value : Deselected
If selected, Dragon does not copy Dragon Recorded Audio (.DRA) files to the Master user profile location during local cache user profile and
Master user profile synchronization. You may select this option if your network speed decreases, as .DRA files can be large.
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Field Description
If deselected, Dragon integrates the local .DRA files with the Master user profile when synchronizing with the local cache. This makes the
.DRA files available for profile optimization, which increases dictation accuracy.
When the maximum archive size is reached, Dragon no longer copies the .DRA files to the Master user profile location. You set the archive size in the _ (minutes) archive size field above.
Default value : Deselected
Restore Defaults Click to restore the default values for this tab.
Site—Master User Profile Directory Settings dialog box
To open this dialog box, on the Site—Dragon Medical Network Edition tab, Master user profile section, click the Configure button next to the Master user profile directories field.
Field
General tab
Description
Name
DMNE Version 1.x
Speech Profile
Location
Master user profile location name that appears in the Dragon client.
Location of the version 10.5 Master user profiles on a workstation. For use with Dragon Medical Network Edition 1.0 (SP3 or earlier).
The location can be a mapped drive, a UNC location, or a web server
URL ( http:// or https:// for a secure web server).
Formats: l
Mapped network drive — <drive letter> :\ <folder name> .
For example, Y:\Profiles . l
UNC Path —\\ servername \ sharename \ path \ filename .
For example, \\MyServer\Profiles l
HTTP —http:// myserver .com
/ webDAV .
For example, http://Profiles/MasterUserProfilesDir l
HTTPS —The format is : https:// myserver .com
/ WebDAV.
For example, https://Profiles/UserProfilesDir
DMNE Version 2.0 (or higher) Speech Profile
Location
Location of the version 12 Master user profiles on a workstation. For use with Dragon Medical Network Edition 2.0 or higher.
The location can be a mapped drive, a UNC location, or a web server
URL ( http:// or https:// for a secure web server).
Formats: l
Mapped network drive —Use this format: <drive letter> :\ <folder name> .
For example, Y:\Profiles . l
UNC Path —Use this format:
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Field Description
\\ servername \ sharename \ path \ filename .
For example, \\MyServer\Profiles l
HTTP —Use this format: http:// myserver .com
/ webDAV .
For example, http://Profiles/MasterUserProfilesDir l
HTTPS —The format is : https:// myserver .com
/ WebDAV.
For example, https://Profiles/UserProfilesDir
Speech Node
Collection
DMNE v1.x (UNC)
Speech node collection for the Master user profile location.
UNC path for the Speech Node Collection for a DMNE version 10.5 user profile.
DMNE v2.0 or higher
(UNC)
UNC path for the Speech Node Collection for a DMNE version 12 user profile.
HTTP Settings tab
Default User
Password
Default username and password for the HTTP server. Not a local login.
Format: Domain name\login name.
Example: Nuance\JWyman
Prompt for user and password
If selected, Dragon prompts users for a username and password when they connect to the HTTP server.
If deselected, Dragon does not prompt users to log in when they connect to the HTTP server.
Default value: Deselected
Authentication Type Type of authentication used on the HTTP server.
The options are: l
Basic —Server is configured for Basic authentication, where the username and password are passed over the network as clear text. l
Digest —Server is configured for Digest authentication, where the passwords are never transmitted across the Internet in unencrypted form.
Note : For security reasons, be sure that anonymous logins are disabled on the HTTP or HTTPS server.
Use Proxy Server Select if Dragon computers connect to an HTTP server through a proxy server.
Type Type of firewall the HTTP server uses.
The options are: l
HTTP —For a proxy server specializing in HTML (web page) transactions.
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Field
Server
Port
User
Password
Firewall Data
Follow redirects
Lock timeout
Connection timeout
Description l
Tunnel —For client computers using tunneling software to connect to the server. l
Socks 4 —For a SOCKS4 protocol that relays TCP sessions at a firewall host to allow application users transparent access across the firewall. SOCKS4 does not support authentication,
UDP proxy. SOCKS4 clients require full Domain Name Service
(DNS). l
Socks 5 —For a SOCKS 5 protocol that relays TCP sessions at a firewall host to allow NMC server users transparent access across the firewall. SOCKS 5 supports multiple authentication methods. SOCKS 5 clients use the SOCKS 5 server to perform the Domain Name Service (DNS) lookup.
Server name provided by your server administrator.
Port number for connecting to the proxy server or firewall.
Username for the proxy server or firewall.
Password for the proxy server or firewall.
Authentication string provided by your NMC server administrator.
Determines how Dragon handles redirects if you are storing the Master user profiles on a server that redirects incoming connections to another location.
The options are: l
Never —Never follow redirects; ignores them. l
Always —Always follow redirects.
l
Same Scheme Only —Only permit redirects that use the same scheme as the client request.
Recommended value : Always or Same Scheme Only
Number of seconds the server should wait before breaking the lock on any the Master user profiles for the current provider.
Set to 0 to use the server default setting.
Set to a non-zero number to override the server default setting.
Note: Setting to 256 or higher causes issues with Dragon clients from
Service Pack 6 or earlier. Older Dragon clients only accept a value less than 255.
Number of seconds before the server closes the connection to the Dragon client either when the connection is idle or after the connection has been open for that duration.
Note: Setting to 256 or higher will cause issues with Dragon clients from
Service Pack 6 or earlier. Older Dragon clients only accept a value less than 255.
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Field
Timeout of inactive
SSL Settings
Certificate store type Certificate store type for the client certificate on the local machine.
The options are: l
User store (default) —Choose if the certificate store is a certificate store owned by the current user. For Java, choose if the certificate store is the name of a JKS (Java Key Store) file. If the provider is OpenSSL, choose if the certificate store is a file that contains the PEM encoded certificate and private key. l
Machine store —Choose if the certificate store is a machine store (not available in Java or when provider is OpenSSL). l
PFX file —Choose if the certificate store is the name of a Private
Key Server or PFX (PKCS12) file containing certificates. If the provider is OpenSSL, the file may contain only one certificate and private key. If you select PFX file for the Certificate Store
Type , for the Certificate Store select Other and enter the name of the file in the associated text box below it. l
PFX Blob —Choose if the certificate store is a string (binary or base64 encoded) representing a certificate store in PFX
(PKCS12) format. If you select PFX Blob for the Certificate
Store Type , for the Certificate Store select Other and enter the binary contents of a PFX file (for example, the PKCS12) in the associated text box below it. l
PEM Key —Choose if the certificate store is a string or file name that contains a Privacy Enhanced Mail (PEM) encoded certificate and private key. This store type is currently not supported in Java.
Certificate store
Description
If selected, Dragon logs out a user that has been idle for the time set in the Connection timeout option.
If deselected, Dragon logs out a user after the Connection timeout is reached, regardless of whether the user has been idle.
Default value: Deselected
Certificate store password
Name of the certificate store for the client certificate on the local machine.
The options are: l
MY —A certificate store holding personal certificates with associated private keys. l
CA —A certificate store holding Certificate Authority (CA) certificates. l
ROOT —A certificate store holding ROOT certificates. l
SPC —A certificate store holding Software Publisher Certificate
(SPC) certificates.
Password for the certificate store on the local machine.
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Field
Use general
SSL protocols
Description
If selected, enables the supported security protocols on the HTTPS server.
The options are: l
TLS1.2
—Version 1.2 of the Transport Layer Security (TLS) protocol.
l
TLS1.1
—Version 1.1 of the Transport Layer Security (TLS) protocol.
l
TLS1 —Version 1 of the Transport Layer Security (TLS) protocol. l
SSL3 —Version 3 of the Secure Sockets Layer (SSL) protocol. l
SSL2 —Version 2 of the Secure Sockets Layer (SSL) protocol. l
PCT1 —Version 1 of the Private Communications Transport
(PCT) protocol.
Default value: none
Choose if the HTTPS server uses OpenSSL as a Certificate Authority.
Use Open SSL
Cipher list
Certificate authority file
CA directory
One or more cipher strings, separated by colons, that controls the ciphers used by SSL.
Name of the file that contains the list of certificate authorities (CAs) trusted by your application. The file set by this property should contain a list of CA certificates in PEM format.
Path to a directory that contains CA certificates. The path should point to a directory on the server machine that contains CA certificates in PEM format.
Site—Work Types tab
Applies to: Nuance Clinician only
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Group Details page
The following sections describe the fields on the Group Details page tabs.
To access this page, see “Viewing groups” on page 49 .
Group Details—Details tab
The following table describes the fields on the Details tab.
Field Description
Group name Name for this group.
Organization Prepopulated with the name of your organization. This field is read-only.
Sites
Role
Site to which the group belongs.
Role to which all users in this group are assigned.
Typically, users in groups with the NMC Administrator role require access to the
NMC console to manage products and objects. These users do not dictate. Users in all other groups require access to a client to dictate, but do not require access to the NMC console.
Privileges Privileges that all users in this group are assigned.
Select and deselect the appropriate privileges, or click one of the following: l
Select all to select all privileges l
Clear all to deselect all privileges
For more detailed information on privileges, see “Privileges reference” on page 196
.
Group Details—Members tab
The following table describes the columns on the Members tab.
For information on managing your group members, see “Managing groups” on page 52 .
Field
Last name
Description
User's last name.
First name
Location
Department
Add/Remove
User's first name.
User's location.
User's department.
Click to add or remove user accounts from this group.
Group Details—Security tab
The following table describes the columns on the Security tab.
For information on managing your group privileges, see “Configuring group security” on page 52
.
For more detailed information on privileges, see “Privileges reference” on page 196 .
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Field
Grant
Principle
Description
Grant assigned to this group.
Principle assigned to this group.
Group Details—Grants tab
The following table describes the columns on the Grants tab.
For information on managing your group grants, see “Configuring group security” on page 52
Field Description
Grant Grant assigned to this group.
Object Organization to which this group is assigned.
Group Details—Network Edition US tab
Applies to: Dragon Medical Network Edition only
Group Details—Dragon Medical Advisor tab
Applies to: Dragon Medical One with Dragon Medical Advisor only
Group Details—Dragon Professional tab
Applies to: Dragon Professional only
The following table describes the fields on the Dragon Professional tab.
Field Description
Administrative Settings section
Disable the use of advanced scripting commands
If selected, prevents users from creating or editing scripting custom commands.
Users can still run the commands, however.
If deselected, allows users to create and edit scripting commands.
Default value: Deselected
Create BM-IV profiles by default
If selected, all user profiles created use BestMatch IV acoustic models by default.
If deselected, users can choose a different acoustic model when they create their user profiles.
Default value: Deselected
Commands section
Enable mouse motion commands
If selected, enables mouse motion commands, such as "Move Mouse Left".
If deselected, mouse motion commands are disabled.
Note: If you do not require mouse movement by voice, Nuance recommends deselecting this option to improve Dragon's performance.
Mouse
Default value: Selected
Click to select mouse movement speed. The default value is 2.
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Field movement
Description
Enable HTML support
If selected, allows Dragon to work with Internet Explorer and Chrome. You must select this option to use web browser commands when the Dragon Web
Extension is installed.
If deselected and the Dragon Web Extension is installed, you cannot select web page elements by voice or dictate directly in web page fields.
Default value: Selected
Enable commands in
HTML windows
If selected, enables commands for use with Internet Explorer and Chrome. You must select this option to use voice commands in some Microsoft Outlook dialog boxes when you create or edit messages in HTML format. These dialog boxes appear with the Internet Explorer symbol in the left corner of the window header.
If deselected, disables some Internet Explorer and Chrome commands, and voice commands in some Microsoft Outlook dialog boxes.
Default value: Selected
Enable automatically select first field
If selected, Dragon places the cursor in the first form field automatically when you dictate in an application with form fields.
If deselected, you must place your cursor in the first form field manually when you dictate in form fields.
Default value: Selected
Require
"Click" to select hyperlinks in
HTML windows
If selected, Dragon requires that you say "Click" before saying the link text to click in HTML windows, such as web browsers. For example, "Click Contact Us".
This option prevents Dragon from clicking links unintentionally during dictation.
If deselected, you can just say the link text to click. For example, "Contact Us".
Default value: Selected
Require
"Click" to select menus
If selected, Dragon requires that you say "Click" before saying the drop-down menu or right-click menu to click. For example, "Click View". This option prevents
Dragon from clicking menus unintentionally during dictation.
If deselected, you can just say the menu to click. For example, "View".
Default value: Selected
Require
"Click" to select buttons and other controls
If selected, Dragon requires that you say "Click" before saying the button name or other control to click. For example, "Click OK". This option prevents Dragon from clicking menus unintentionally during dictation.
If deselected, you can just say the button or control to click. For example, "OK".
Default value: Selected
Enable recognition mode switching commands
If selected, enables you to switch recognition modes by voice. For example, you can say "Start Dictation Mode" or "Dictation Mode On".
If deselected, you must switch recognition modes using the DragonBar.
Default value: Selected
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Field
Enable web search commands
Description
If selected, enables Web searching commands that are based on natural speech.
For example, "Search the web for weather in Seattle".
If deselected, disables web searching commands.
Default value: Selected
Enable desktop search commands
If selected, enables Desktop searching commands that are based on natural speech. For example, "Search Computer for time sheets".
If deselected, disables Desktop searching commands.
Default value: Selected
Enable email and calendar commands
If selected, enables Microsoft Outlook commands that are based on natural speech. These commands allow you to create email, appointments, meetings, and tasks. For example, "Create appointment about dental appointment".
If deselected, disables the natural-language Email and Calendar commands.
Default value: Selected
Enable cut shortcut commands
If selected, enables the Cut shortcut command. Use this option to cut text by simply saying "Cut <xyz>".
If deselected, you must first select the text and then say "Cut That".
Default value: Deselected
Enable delete shortcut commands
If selected, enables the Delete shortcut command. Use this option to delete text by simply saying "Delete <xyz>".
If deselected, you must first select the text and then say "Delete That".
Default value: Selected
Enable copy shortcut commands
If selected, enables the Copy shortcut command. Use this option to copy text by simply saying "Copy <xyz>".
If deselected, you must first select the text and then say "Copy That".
Default value: Selected
Left variable delimiter
Right variable delimited
Determines the delimiters used to indicate variable fields in Auto-Text commands.
You can specify delimiters up to five characters long. You cannot specify the same value for each delimiter.
Note: If you change the default delimiters, Dragon uses the new delimiters for Auto-Text commands, but ignores variables in square brackets when you use the Accept Defaults and Clear Variable
Delimiters commands.
Enable
Natural
Language commands
Default values: left bracket ([) and right bracket (])
If selected, enables Natural Language Commands. This feature requires an additional 8MB of memory.
If deselected, disables Natural Language Commands. You'll need to use specific
Dragon commands instead. For example, instead of "Save Changes", you must
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Field Description say "Click File", and then "Click Save".
Default value: Selected
Enable
Natural
Language commands—
Word
Enable
Natural
Language commands—
Excel
Enable
Natural
Language commands—
Powerpoint
Enable
Natural
Language commands—
Word Perfect
If selected, enables natural language commands in these applications.
If deselected, disables natural language commands.
Default value: Selected
Restore
Defaults
Click to restore the default values for all settings in this section.
Auto-formatting section
Abbreviate common
English
(imperial) units of measure
Abbreviate titles
If selected, automatically inserts abbreviations for imperial units of measure. For example, "mm" for "millimeter".
If deselected, does not insert abbreviations for imperial units of measure.
Default value: Selected
If selected, Dragon inserts abbreviated version of titles in Dragon's abbreviated titles list automatically. For example, "Mr." for "Mister".
If deselected, Dragon does not abbreviate titles automatically.
Default value: Selected
Allow pauses in formatted phrases
If selected, enables automatic number and phrase formatting when you pause while saying them.
If deselected, automatic number and phrase formatting may not take effect if you pause.
Default value: Selected
Automatically If selected, Dragon adds commas and periods automatically where appropriate
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Field add commas and periods
(full stops)
Description without requiring you to say the punctuation. Using this option depends on pauses in speech where you would normally pause during conversational speech.
If deselected, Dragon you must dictate periods and commas by saying "Period" and "Comma".
Default value: Deselected
Caps Lock key overrides capitalization commands
If selected, allows you to use the Caps Lock key instead of the following commands: l
"Cap <word>", "No Caps <word>" l
"Caps On", "No Caps On" l
"Caps Off", "No Caps Off" l
"All Caps <word>", "No Caps <word>" l
"All Caps On", "All Caps Off"
If deselected, you must use Dragon's capitalization commands.
Default value: Deselected
Expand common
English contractions
If selected, Dragon expands spoken contractions. For example, if you say "Don't cross the street", Dragon writes "Do not cross the street".
When contractions are ambiguous, Dragon always expands the contraction, regardless of this setting. For example, if you say "It's always", you might mean
"It is always" or "It has always".
If deselected, Dragon does not expand contractions automatically.
Default value: Deselected
Format ISO currency codes
If selected, Dragon displays currency amounts with the International Standards
Organization currency symbol corresponding to the region and language set for your Windows operating system or, if different, for your user profile. For example, when your region is set to United States and you say "ten dollars", Dragon writes
"USD10".
If deselected, Dragon does not format currency amounts with ISO standards automatically.
Default value: Deselected
Format other numbers
If selected, Dragon formats all other numbers automatically, such as negative numbers, fractions, and decimals. For example, "-1" for "negative one".
If deselected, you must dictate the appropriate punctuation.
Default value: Selected
Format phone numbers
If selected and your user profile region setting is United States or Canada, Dragon formats North American telephone numbers automatically when you say a sequence of seven or ten numbers. For example, when you say "7815551212",
Dragon writes "781-555-1212".
Dragon cannot automatically format phone numbers with letters, such as
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Field Description
"1800EXAMPLE". In addition, Dragon cannot format US phone numbers automatically when your user profile region setting is UK .
If your user profile region setting is UK, Dragon formats UK telephone numbers automatically.
If deselected, Dragon does not format phone numbers automatically.
Default value: Selected
Format prices If selected, Dragon formats prices and currencies with the appropriate currency symbol. For example, when you say "ten dollars", Dragon writes "$10". Supported currencies are USD ($, US$), CAD (C$), EUR (€), JPY (¥), GBP (£), CHF (F).
Dictating currency with Dragon is dependent on your currency settings in the
Windows Control Panel. If you are using a different region and language in your user profile than in the Control Panel, Dragon uses the settings in your user profile.
If deselected, Dragon does not format currency automatically.
Default value: Selected
Format street addresses
If selected, enables postal address formatting. For example, if you say "49 orchard lane boston massachusetts oh two four four six," Dragon enters "49
Orchard Lane, Boston, MA 02446."
Some addresses can be hard for Dragon to interpret. For example, Dragon could interpret "Two Hundred Forty Fifth Street" as 245th Street, 200 45th Street, or 240
5th Street. In this case, Dragon uses context to determine what you meant.
Sometimes, using the word "and" can help. For example, saying "Two Hundred
And Forty Fifth Street" eliminates 200 45th Street as a possibility.
If your user profile region setting is UK or Canada: This option also enables formatting for UK postcodes and Canadian postal codes.
If your user profile region setting is United States: You can enable UK postcodes and Canadian postal codes from the UK and Canadian postcodes option in this dialog box.
If deselected, Dragon does not format street addresses automatically.
Default value: Selected
Format times If selected, Dragon formats times using standard or military time formats. For example, if you say "Six Thirty PM", Dragon writes "6:30 PM". If you say "sixteen hundred hours", Dragon writes "1600 hrs".
If deselected, Dragon does not format times automatically.
Default value: Selected
Format web and e-mail addresses
If selected, enables Web address and email address formatting. This allows you to dictate the addresses as you would normally say them. For example, if you say
"jane dot smith at my adventure travel dot com" Dragon types "[email protected]."
If deselected, Dragon does not format web and email addresses automatically.
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Field Description
Default value: Selected
Insert two spaces after period (full stop)
"million" instead of
".000.000"
If selected, Dragon adds two spaces at the end of sentences automatically.
If deselected, Dragon adds only one space.
Default value: Deselected
If selected, Dragon writes the word "million" instead of 1,000,000 when you dictate round numbers in the millions.
If deselected, Dragon writes 1,000,000.
Default value: Selected
Format US
Social
Security
Numbers
Format UK and Canadian postcodes
If selected, Dragon formats UK postcodes and Canadian postal codes automatically. For example, if you say "W Two Four R J", Dragon writes "W2
4RJ".
If deselected, Dragon does not format UK and Canadian postcodes automatically.
Default value: Deselected
Date format
If selected, Dragon formats US social security numbers automatically when you say a sequence of nine numbers. For example, when you say "123456789",
Dragon writes "123-456-789".
If deselected, you must dictate hyphens between the numbers by saying
"Hyphen".
Default value: Deselected
If selected, Dragon formats dates automatically when you dictate the month, day, and year. Use the Dates as Spoken drop-down list to select your date format.
Formatting dates with Dragon is dependent on your date settings in the Windows
Control Panel. If you are using a different region and language in your user profile than in the Control Panel, Dragon uses the settings in your user profile.
If deselected, Dragon does not format dates automatically.
Default value: Selected
Numbers, if greater than or equal to
If selected, Dragon formats numbers: l
As numerals when they are greater than or equal to the value in the dropdown list. For example, "5" when you say "five".
l
As words when they are less than or equal to the value. For example,
"five" when you say "five".
You must select a value from the drop-down list.
If deselected, Dragon does not format numbers automatically.
Default value: Selected, with value 10
Miscellaneous Group Settings section
Put the Number of minutes after which Dragon stops the microphone from listening and
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Field microphone to sleep after n minutes of silence
Description puts it into Sleep mode. This setting is also referred to as the Sleep Timer. Specify a value between 5 and 120 minutes.
Default value: 5
Note: Nuance does not recommend a value greater than 10, as
Dragon can misrecognize ambient noise as speech.
Have the microphone on but asleep when the user profile opens
If selected, the microphone is in Sleep mode when Dragon starts. You can then turn on the microphone by saying "Wake Up" or "Listen to Me". This is helpful if you are using Dragon hands-free.
If deselected, the microphone is turned off when Dragon starts.
Default value: Deselected
PowerMic section
Applies to: Dragon desktop products only
There are two tabs in this section: l
Global —Click to assign actions to PowerMic buttons when you're dictating in all applications other than the Dictation Box.
l
Dictation Box —Click to assign actions to PowerMic buttons when you're dictating in the Dictation Box.
The following table describes the default actions assigned to each PowerMic button. You can select a different action from the list for each button. The actions that you select here determine the default settings for Dragon client users. If necessary, users can change their default settings.
When users click the Restore Defaults button on the PowerMic page in the Dragon client, their settings are restored to the options you determine in this section.
To restore the default values for these settings in the NMC console, click Restore Defaults . You must click Restore Defaults on both the Global tab and the Dictation Box tab to restore all
PowerMic default settings.
For more information, see “Changing group product settings” on page 53 .
Global tab Dictation Box tab
Transcribe
Tab Backward
Default action: Show
Dictation Box
Transcribe
Default action: Tab backward
Tab Backward
Default action:
Transfer text
Default action:
Tab backward
Tab Forward
Dictate
Rewind
Fast Forward
Default action: Tab forward
Tab Forward
Default action: Pressto-talk
Dictate
Default action:
Previous field
Rewind
Default action: Next Fast Forward
Default action:
Tab forward
Default action:
Press-to-talk
Default action:
Previous field
Default action:
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Stop/Play
Custom Left
Enter/Select
Custom Right field
Default action:
Accept defaults
Stop/Play
Default action: Force command recognition
Custom Left
Default action:
Dragon Professional—
None
Dragon Law
Enforcement—None
Dragon Medical
Network Edition—
Transfer text
Enter/Select
Default action: Force dictation recognition
Custom Right
Next field
Default action:
Accept defaults
Default action:
Press Cancel button
Default action:
Dragon
Professional—
None
Dragon Law
Enforcement-None
Dragon Medical
Network Edition—
Hidden Mode on/off
Default action: Force dictation recognition
Additional PowerMic Options
Applies to: Dragon desktop products only
To configure additional PowerMic options, click the Additional...
button. The following table describes the additional options available.
Option
Mouse Action
Description
If selected, enables the actions shown for each button listed.
You cannot change the default actions; you can only enable or disable them.
If deselected, disables the actions shown for each button.
Default value: Enabled for each button
Enable Touchpad Swipe
Restore Defaults
If selected, you can use the PowerMic Track-Point button
(PowerMic II) or the Touchpad button (PowerMic III) to move your cursor.
If deselected, you must use your mouse to move your cursor.
Default value: Enabled
Click to restore the default values for all settings in this dialog box.
Hot Keys section
Applies to: Dragon desktop products only
For information on specifying hot key values, see “To change Hot Key settings:” on page 54 .
Microphone on/off Turns Dragon's microphone on and off.
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Correction
Force command recognition
Force dictation recognition
DragonBar
Microphone sleep/on
Press-to-talk
DictationBox
Playback
Fast-forward
Rewind
Next Field
Default value: Plus key (+) on the numeric keypad
Opens the Correction menu.
Default value: Minus key (-) on the numeric keypad
Note: You cannot open the Correction menu using a hot key when you are working in Web applications.
Forces Dragon to recognize words as commands rather than dictation.
Default value: CTRL key
Forces Dragon to recognize words as dictation rather than commands.
Default value: SHIFT key
When the DragonBar is minimized in Tray Icon mode, maximizes the DragonBar to its regular size.
When the DragonBar is maximized, minimizes the DragonBar to your system tray.
Default value: Asterisk key (*) on the numeric keypad. (Dragon
Professional)
Default value: Ctrl+NumKey* on the numeric keypad. (Dragon
Medical Practice Edition)
Puts Dragon's microphone to sleep and wakes it up.
Default value: Forward slash key (/) on the numeric keypad.
Allows you to talk to Dragon while you hold down the key.
Dragon stops listening when you release the key.
Default value: none
Opens the Dictation Box.
Default value: CTRL + SHIFT + D
Plays back dictation.
Default value: SHIFT key and the minus sign (-) on the numeric keypad
Fast-forwards playback.
Default value: SHIFT key and the asterisk (*) on the numeric keypad
Rewinds playback.
Default value: SHIFT key and the forward slash key (/) on the numeric keypad.
Selects the next variable field in an [[[Undefined variable
Primary.T&G_AutoText]]].
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Transfer Text
Hidden Mode
Edit
Restore Defaults
Default value: CTRL + SHIFT + N
Transfers text from the Unanchored Dictation Box to the application.
Default value: CTRL + SHIFT + T
Starts and stops Hidden Mode.
Default value: CTRL + SHIFT + T
Click to edit the default hot key combination.
Click to restore default values for settings on this page.
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User Account Details page
The following sections describe the fields on the User Account Details page tabs.
To access this page, see “Viewing user accounts” on page 57 .
User Account Details—Details tab
The following table describes the fields on the Details tab.
Field Description
Organization Organization to which the user belongs. This field is read-only.
NPI National Provider Identifier.
Applies to: Medical products only
User's first, middle, and last name.
First name,
Last name,
Middle name
Title
Login
User's title.
User's unique login. The login cannot contain any of the following: l
Leading or trailing spaces l
Colons (:) l
Backslashes (\) l
Unicode zero-width space
However, the login can contain umlauts and other extended characters, such as tildes (~) and circumflexes (^).
If you are using active directory single sign-on authentication, this login must match the user's Windows login. For more information, see the Nuance
Management Center Server Installation and Configuration Guide .
Change
Password
Click to change the user's password.
Passwords cannot contain leading or trailing spaces. However, passwords can contain umlauts and other extended characters, such as tildes (~) and circumflexes (^).
You can leave this field empty if password complexity requirements are not set and the Do not allow empty passwords system setting is deselected.
Passwords are not required when single sign-on with Central Authentication is enabled. In this instance, users authenticate their logins to client applications using a third-party identity provider.
For more information on password requirements, see “Managing password settings” on page 28
.
For more information on system settings, see “System Settings page” on page
.
Primary email address
User's primary email address. If you enabled the Email address required for organization users
setting on the “Organization Details page” on page 119
, a
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Field
User must change password on next login
Description valid email address is required for each user.
If selected, Nuance Management Center prompts this user to change his or her password when he or she next logs in.
If deselected, this user can continue using his or her password.
Default value: Deselected
Department to which this user belongs.
Department
Disable authentication
If selected, prevents this user from logging in to the Dragon client. This is helpful when users leave your organization.
If deselected, this user can continue logging in to the Dragon client.
Default value: Deselected
Location User's location.
User Account Details—Specialty tab
The following table describes the fields on the Specialty tab.
Field
Primary specialty
Description
Primary specialty for your practice.
You can search for a primary specialty by using the wildcard feature. Begin typing the first three letters in the field to see matching specialties.
Applies to: Medical products only
Secondary specialty Secondary specialty for your practice, if applicable.
You can search for a secondary specialty by using the wildcard feature. Begin typing the first three letters in the field to see matching specialties.
Applies to: Medical products only
User type Select an option to indicate this user's type.
User Account Details—Address tab
The following table describes the fields on the Address tab.
Field
Address 1, Address 2, Address 3
Description
User's address.
City
State
Zip
Country
User's city of residence.
User's state of residence.
User's postal code.
User's country of residence.
User Account Details—Group Memberships tab
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The following table describes the fields on the Group Memberships tab.
For information on managing group memberships, see “Managing user accounts” on page 61 .
Field
Site filter
Description
Site to which this user's group is assigned.
User Account Details—Messaging tab
The following table describes the fields on the Messaging tab.
Field
Inform me via email when I receive NMS messages
Description
If selected, when Nuance Management Center generates a message, you receive the message in an email in addition to receiving the messages in the
NMC console.
If deselected, you must view messages in the NMC console.
For more information on Messages, see “Working with messages” on page
.
Default value: Deselected
Inform me via
SMS when I receive NMS messages
Mobile phone
Mobile phone provider
Message
Delivery Type
If selected, when Nuance Management Center generates a message, you receive the message in a text on your mobile phone in addition to receiving the messages in the NMC console.
If deselected, you must view messages in the NMC console.
For more information on Messages, see “Working with messages” on page
.
Default value: Deselected
Mobile phone number where you want to receive messages by text.
Mobile phone carrier.
Determines whether the message body is included in messages you receive. The options are: l
Include the message body in the delivery (default) —Includes the entire body of the message in the email or text.
l
Simply inform me that I have a message; I will retrieve it myself —
The NMC console informs you that you have a message. You can view
the message in the NMC console. For more information, see “Viewing messages” on page 92 .
User Account Details—Credentials tab
The following table describes the columns on the Credentials tab.
For information on managing your credentials, see “Configuring user account credentials” on page 64
.
Field
NTLM tab
Description
Login If you are using active directory single sign-on
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Field
Domain name
Description authentication, specify the user's Windows login.
The login cannot contain leading or trailing spaces.
However, the login can contain umlauts and other extended characters, such as tildes (~) and circumflexes
(^).
For information on creating and configuring user accounts for single sign-on authentication, see the
Nuance Management Center Server Installation and
Configuration Guide .
If you are using active directory single sign-on authentication, select the domain name from the dropdown list.
For information on configuring single sign-on authentication, see the Nuance Management Center
Server Installation and Configuration Guide .
Token tab
Login If you are using token authentication with Dragon
Medical Server/Dragon Medical One, specify the user's client login ID.
The login cannot contain leading or trailing spaces.
However, the login can contain umlauts and other extended characters, such as tildes (~) and circumflexes
(^).
HIM System tab
Login If you are using HIM reports, specify the user's login.
The login cannot contain leading or trailing spaces.
However, the login can contain umlauts and other extended characters, such as tildes (~) and circumflexes
(^).
HIM System Name eScription Speaker Code
If you are using HIM reports, select the HIM system name.
If you are using HIM reports, specify the eScription speaker code.
User Account Details—Network Edition US tab
User Account Details—User Profile tab
The following table describes the columns on the User Profile tab.
Field
Dragon Medical Network Edition
Description
Vocabulary This setting is currently not applicable for Dragon
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Field Description
Medical Network Edition.
Dragon Professional section
Vocabulary This setting is currently not applicable for Dragon
Professional or Dragon Law Enforcement.
Dragon Medical Server
Reset speech recognition user profile If selected, the NMC server resets the user profile for this user account the next time a session is created for this user. You may need to reset a user profile if it has become corrupted or unusable. Once reset, the NMC server deselects this check box.
If deselected, the NMC server does not reset the user profile for this user.
Date this user account was last reset.
Last reset on
User Account Details—Dragon Professional tab
Applies to: Dragon Professional only
The following table describes the columns on the Dragon Professional tab.
Field
User Account Options section
Description
For field descriptions for this section, see Options dialog box—Commands page in the Dragon
Help.
If you choose to customize these settings, the Personal radio button becomes selected automatically. To use the settings specified for your group, select the Group radio button.
These options are set to Group by default.
Auto-formatting section
Use Group Rules If enabled, click to use the auto-formatting options specified for your group rather then selecting your own options.
If disabled, you can customize the auto-formatting options for your own user profile.
Customize Rules If enabled, click to customize the auto-formatting options for your own user account.
If disabled, the auto-formatting options your Dragon system administrator selected for your group are in effect.
For descriptions for the remaining fields in this section, see Auto-Formatting dialog box in the
Dragon Help.
Miscellaneous User Settings section
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Field Description
If you choose to customize these settings, the Personal radio button becomes selected automatically. To use the setting specified for your group, select the Group radio button.
Put the microphone to sleep after n minutes of silence
Number of minutes after which Dragon's microphone goes to sleep when Dragon doesn't hear anything.
Default value: none
Have the microphone on but asleep when the user profile opens
If selected, Dragon's microphone is asleep when users log in to the Dragon client and their user profile loads.
They can then say "Wake Up" to wake up Dragon and begin dictating or saying other commands.
If deselected, Dragon's microphone is off when users log in to the Dragon client and their user profile loads.
Default value: Selected (group value)
PowerMic Settings (read only)
You configure PowerMic settings at the group level. You cannot edit PowerMic settings for user accounts.
Hot Keys Settings (read only)
You configure hot key settings at the group level. You cannot edit hot key settings for user accounts.
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Report pages
The following sections describe the search criteria and columns for the reports available on the
Reports ribbon.
License Use report
Search criteria
Criteria
Organization
Site
Group
Partner
License Type
Start date/time
End date/time
Description
Organization or company name. Select only one.
Site name. Select a specific site, or All .
Group name. Select a specific group, or All .
Partner name, if applicable.
Select a specific partner, or
All Partners .
Type of license issued to your organization. Select only one.
Start date and time in the range for which to include report data. Edit the date and time manually, or click in the field to open the calendar and select a date and time.
End date and time in the range for which to include report data. Edit the date and time manually, or click in the field to open the calendar and select a date and time.
Report columns
Column
Login
Last Name
First Name
Partner Name
License Type
Last Login
Description
User login.
User's last name.
User's first name.
Partner name, if applicable.
License type, such as NMC
Administrator.
Date and time the user last
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Column
Days Since Last Login
Total Login Count
Client Version report
Search criteria
Criteria
Organization
Product
Login
Start date/time
End date/time
Show only most recent entry
Description logged in to the NMC console or client application.
Number of days since the user's last login to the NMC console or client application.
Total number of times the user logged in to the NMC console or client application between the date range specified.
Description
Organization or company name. Select only one.
Nuance product.
User login.
Logins can contain umlauts and other extended characters, such as tildes (~) and circumflexes (^).
Start date and time in the range for which to include report data.
Edit the date and time manually, or click in the field to open the calendar and select a date and time.
End date and time in the range for which to include report data.
Edit the date and time manually, or click in the field to open the calendar and select a date and time.
If selected, includes results for the last user login on the client.
If deselected, includes results for all user logins on the client.
Note: To run the report, you must select one of the following search
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Criteria
Report columns
Column
Organization
NMS Login
Last Name
First Name
Date Of Transaction
Product name
Client Device Name
Client Version
Client Build
Operating System Version
Other
Device Use report
Search criteria
Criteria
Organization
Product
Start date/time
Chapter 12: Field descriptions
Description criteria: an organization, a user login, or the Show only most recent entry check box.
Default value: Deselected
Description
Organization or company name.
User's NMS login.
User's last name.
User's first name.
Date the connection to
Nuance Management Center occurred.
Nuance product name, such as Dragon Medical.
Client device name, if applicable.
Version of client application.
Client build, if applicable.
Operating system name and version.
Other client information, such as type and version of the internet browser used to access Nuance
Management Center.
Description
Organization or company name. Select only one.
Nuance product. Select a specific product, or All .
Start date and time in the
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Report columns
Column
Device Name
Last Transaction
Days Since Last Transaction
Total Transaction Count
Cloud Usage report
Search criteria
Criteria
Organization
Last Name
First Name
Group by (first)
Group by (second)
Start Date/Time
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Criteria
End date/time
Description range for which to include report data. Edit the date and time manually, or click in the field to open the calendar and select a date and time.
End date and time in the range for which to include report data. Edit the date and time manually, or click in the field to open the calendar and select a date and time.
Description
Device name.
Date the last connection to
Nuance Management Center occurred.
Number of days since the device last connected to
Nuance Management Center.
Total number of times the device has connected to Nuance
Management Center.
Description
Organization or company name. Select only one.
User's last name.
User's first name.
Filter by which to sort report results. Data is sorted first by this filter, then by the second filter below. Select only one.
Second filter by which to sort report results. Data is sorted first by the filter above, then by this filter. Select only one.
Start date and time in the range
Criteria
End Date/Time
Partner
Application Name
Input Device
Site
Group
Display results in a grid format by
Display results in a graph format by
Report columns
Column
Organization
Partner
Sessions
Length (minutes)
Total Characters
Chapter 12: Field descriptions
Description for which to include report data.
Edit the date and time manually, or click in the field to open the calendar and select a date and time.
End date and time in the range for which to include report data.
Edit the date and time manually, or click in the field to open the calendar and select a date and time.
Partner name, if applicable.
Nuance product for which to view usage.
Device for which to view usage, if applicable.
Site name. Select a specific site, or All .
Group name. Select a specific group, or All .
Optionally select to view report results in a grid, then select a time period for which to view results.
Optionally select to view report results in a graph, then select a time period for which to view results.
Description
Organization or company name.
Partner name, if applicable.
Total number of dictation sessions.
Average dictation session length, in minutes.
Total number of characters dictated.
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Column
Total Auto-texts
Auto-text Characters
Visible Black Characters
Professional Usage report
Search criteria
Criteria
Organization
Last Name
First Name
Group by (first)
Group by (second)
Start Date/Time
End Date/Time
Product
Site
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Description
Total number of auto-text commands executed.
Total number of auto-text characters inserted with autotext commands.
Total number of characters dictated, excluding spaces, tabs, and new lines.
Description
Organization or company name. Select only one.
User's last name.
User's first name.
Filter by which to sort report results. Data is sorted first by this filter, then by the second filter below. Select only one.
Second filter by which to sort report results. Data is sorted first by the filter above, then by this filter. Select only one.
Start date and time in the range for which to include report data.
Edit the date and time manually, or click in the field to open the calendar and select a date and time.
End date and time in the range for which to include report data.
Edit the date and time manually, or click in the field to open the calendar and select a date and time.
Product for which to view usage. Dragon
NaturallySpeaking is selected by default.
Site name. Select a specific site, or All .
Criteria
Group
Display results in a grid format by
Display results in a graph format by
Report columns
Column
Site
Organization
Day
Length (minutes)
Total Words
Total Characters
Custom Commands
Dictation Commands
Chapter 12: Field descriptions
Description
Group name. Select a specific group, or All .
Optionally select to view report results in a grid, then select a time period for which to view results.
Optionally select to view report results in a graph, then select a time period for which to view results.
Description
Site name.
Organization or company name.
Date and time of last usage.
Total number of minutes of dictation for this site.
Total number of words dictated.
Total number of characters dictated.
Total number of custom commands executed during dictation.
Includes: l
Sample and template commands in command sets and in Tools>Command
Center>Manage
Custom
Commands
Total number of dictation commands executed during dictation.
Includes most commands that select, format, and correct text: l
Static commands —
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Column
Navigation/Action Commands
System and Web Commands
Dictation Select/Format Commands (subset)
174
Description
Commands that include the word
"that", such as
"Select That".
l
<Action><xyz> commands —
Commands that precede the word they manipulate, such as "Bold
<xyz>".
Total number of navigation and action commands executed during dictation.
Includes non-dictation commands: l
Dragon commands l
Windows commands l
Third-party application (tracking) commands l
User interface and document navigation commands l
Text manipulation commands that are not dictation commands
Total number of system and web commands executed during dictation.
Includes commands with user-provided context: l
Web search commands l
Desktop commands l
Email commands l
Facebook and
Twitter commands
Total number of select commands and formatting commands executed during dictation.
Column
Network Edition Usage report
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Description
Includes commands that precede the word they manipulate: l
<Action><xyz> commands, such as
"Bold <xyz>"
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Auto-text page
The following table describes the fields on the Auto-text page.
To access this page, see “Viewing auto-texts” on page 103 .
Auto-text—Details tab
The following table describes the fields on the Details tab.
Field
Name
Description
Unique auto-text name.
Description
Language
Spoken Phrase
Plain text
Optional auto-text description.
Language in which the content of the auto-text appears.
Phrase users say to execute the auto-text.
If selected, indicates the auto-text content is unformatted.
If deselected, indicates the auto-text content is formatted.
Default value: Deselected
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Command page
The following table describes the fields on the Command page.
To access this page, see “Viewing commands” on page 107 .
Command—Details tab
The following table describes the fields on the Details tab.
Field
Name
Description
Unique command name.
Description
Language
Spoken Phrase
Optional command description.
Language in which the content of the command appears.
Phrase users say to execute the command.
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Word page
The following table describes the fields on the Word page.
To access this page, see “Viewing Words” on page 110
Field Description
Written Form Word, phrase, or other content that Dragon writes when you dictate.
Spoken Form Spoken form of the word or phrase if it is different from the written form. For example, Dragon can type "MB" when you dictate the word "megabyte". To do so, enter megabyte in this field and MB in the Written Form field.
If there is no spoken form, leave this field blank.
Language Language in which the content of the word appears.
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System Settings page
The following sections describe the fields on the System Settings page. You must have the Modify
System Settings grant to view this page.
To access this page, from the NMC menu ( ), select System Settings .
Field
General section
Description
Disable scheduled
NMS Database backups
If selected, disables regular NMS database backups. You might select this if you chose to manage backups for your on-premise server yourself. For more information, see Appendix A: Database backups in the Nuance
Management Center Server Installation and Configuration Guide .
If deselected, enables automatic NMS database backups.
LINQ to SQL trace output
If selected, the NMC server uses LINQ to SQL technology to send database messages. The messages are traced so you can monitor them. Nuance
Technical Support may need to look at these messages if you are having an issue with Nuance Management Center.
If deselected, the NMC server does not use LINQ to SQL technology to send database messages.
Log file storage Location of the NMC server log files.
Nuance Management Center section
Enable NPI
Lookup
If selected, enables the National Provider ID lookup function.
If deselected, disables the NPI lookup function.
NMC Portal
Base Address
Speech
Recognition
Product
Root of the NMC console. For example, https://<servername>/nmchtml .
Nuance Management Center uses this address to create the link emailed to users who click the Forgot Password link.
Determines the marketing brand name that appears in the NMC console for the
Dragon Medical One (DMO) base product. The name you select becomes the label on a ribbon and a settings page. If you change the default option, you must log out and log in again to see the new branding. The options are: l
Dragon Medical One (DMO) l
Dragon Medical Direct (DMD) l
Dragon Case and Care (DCC) l
Dragon Professional Anywhere (DPA)
Default value: Dragon Medical One (DMO)
Enable Email
Verification for
Administrators
If selected, requires administrators to verify their primary email address at their next login. The Primary email address
this field, the administrator must re-verify their email address at next login.
For more information, see “Requiring administrators to verify their email address” on page 17
.
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Field Description
If deselected, does not require administrators to verify their email address.
Verification
Link Expires
After n
hours
Verification
Template
Applies to: On-premise customers only
If you selected the Enable Email Verification for Administrators option above, indicates the length of time in hours for which the email verification link sent to administrators is valid.
Default value: 1 hour
Possible values: 1-72 hours
Applies to: On-premise customers only
If you selected the Enable Email Verification for Administrators option above, indicates the location and filename of the verification email template.
Click Browse to locate and select the file.
Redirect NMC
Global Address
Applies to: Nuance-hosted customers only
If selected, redirects users to the local load balancer address when the user logs in to the NMC console. Generally, this setting should only be modified by
Nuance.
If deselected, does not redirect users on login.
NMC Global
Address
Applies to: Nuance-hosted customers only
Global load balancer address. Generally, this setting should only be modified by Nuance.
Nuance Management Server section
Enable service call latency messages
If selected, enables service call latency messages.
If deselected, disables service call latency messages.
Dragon
Professional hosted environment
If selected, indicates this system is a Dragon Professional hosted environment.
If deselected, indicates this system is not a Dragon Professional hosted environment.
Latency threshold for messages n seconds
Purge system data after n days
Purge usage transactions after n days
Purge converted
Number of seconds for the latency threshold for messages.
Default value:
Number of days after which system data is purged.
Default value:
Default value:
2 seconds
90 days
Number of days after which usage data is purged.
90 days
Number of days after which converted usage transactions are purged.
Default value: 0 days (never purged)
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Chapter 12: Field descriptions
Field usage transactions after n days
Purge log files after n days
Description
Purge threshold - audit events n years n months
Number of years and days after which audit data is purged.
Default value: 1 year and 1 day
Number of days after which server log files are purged.
Default value: 45 days
Purge NMS alerts after n days
Password
Reset - Email
Template
SMTP section
Enable SMTP mail
Number of days after which system messages are purged.
Default value: 90 days
Applies to: On-premise customers only
Indicates the location and file name of the email template used for resetting user passwords.
Configure NMS
Service
Credentials
Optionally creates a domain, user, and user credentials in the Nuance
Management Center database for the NMS service user. This allows other
Nuance services (for example, Dragon Medical Server) that run under the same Windows account to make trusted service calls to the NMC server.
Do not allow empty passwords
If selected, prevents the creation of new users without passwords. Passwords are required for users who log in to client applications using their native Nuance
Management Center login and password.
If deselected, allows you to create new users without passwords if password complexity requirements are not set. Passwords are not required when single sign-on with Central Authentication is enabled. In this instance, users authenticate their logins to client applications using a third-party identity provider. Deselecting this option also prevents users from logging in to Nuance
Management Center using their native Nuance Management Center credentials.
For more information on password requirements, see “Managing password settings” on page 28
.
If selected, enables SMTP mail that allows your NMC administrators to receive system messages from your NMC server. It also allows your NMC administrators to send messages to other NMC console users.
If deselected, disables SMTP mail and messaging.
Host URL or address of the SMTP host server.
Message Retry
(Days)
Number of days after which the NMC server attempts to re-send a message.
Port Port number to use for SMTP messaging.
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Field Description
Default Sender
Account
Default email address from which to send SMTP messages.
Use SSL If selected, uses the SSL protocol to encrypt messages transmitted.
If deselected, does not use SSL.
Use Default
Credentials
If selected, uses the default credentials provided to transmit messages.
If deselected, does not use the default credentials.
User name for SMTP messaging.
User name
Password
Test connection to
Test connection from
Password for the user name above.
URL or address of the SMTP host server.
URL or address of the NMC server.
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Appendix A: Creating user account import files
Appendix A: Creating user account import files
Creating comma-delimited files for user account import
Creating XML files for user account import
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Creating comma-delimited files for user account import
To import users using a comma-delimited text file (.csv), include the following fields in a .csv document, each separated by a comma. The import file must be in one of the following file formats: l
UTF-8 l
Unicode l
Unicode Big Endian
Nuance Management Center does not import the file if it is in any other format.
User logins and passwords cannot contain leading or trailing spaces. Nuance Management Center does not import any users whose logins or passwords contain leading or trailing spaces. Logins and passwords can contain umlauts and other extended characters, such as tildes (~) and circumflexes (^).
Field
First name
Required?
Yes
Maximum character length
50
Notes none
Last name Yes 50 none
Login ID
Password
Yes
No
30
30
Cannot contain leading or trailing spaces. Can contain umlauts and other extended characters, such as tildes
(~) and circumflexes (^).
Cannot contain leading or trailing spaces. Can contain umlauts and other extended characters, such as tildes (~) and circumflexes (^).
Note : If you do not include a password, you must include a comma after the login ID. This tells the
NMC console to expect a blank field.
Example:
Ana, Moreno, amoreno, pwd124
Kayla, Reilly, kreilly, kbr875
Tim, Chan, tchan, tsc819
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Appendix A: Creating user account import files
Creating XML files for user account import
To import more data with your users, create an XML file. If you enabled the Email address required for organization users
setting on the “Organization Details page” on page 119
, a valid email address is required for each user.
You can include any of the following fields in the import file for each user. If the field is not required, you can omit it from your file.
Field
First name
Required?
Yes
Syntax
FirstName=" First name "
Character length
1-50
Notes
None
Yes LastName=" Last name " 1-50 None Last name
Middle name
Prefix
No
No
MiddleName="
Prefix=" Prefix "
Middle name "
Login ID Yes LoginId=" Login "
50 maximum
None
10 maximum
None
3-30 Logins cannot contain leading or trailing spaces, colons (:), or backslashes (\).
Logins can contain umlauts and other extended characters, such as tildes (~) and circumflexes
(^).
Nuance
Management
Center does not
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Nuance Management Center Administrator Guide
Field
Password
Required?
Yes
Syntax
Password=" Password "
Location No Location=" User Location "
Department
Email address
No Department=" Department "
Depends on Email address required for organization users setting on the
.
EmailAddress=" [email protected]
"
186
Character length
Notes import the user if this login exists in any organization.
30 maximum
Passwords cannot contain leading or trailing spaces.
Passwords can contain umlauts and other extended characters, such as tildes (~) and circumflexes
(^).
50 maximum
None
50 maximum
None
50 maximum
None
Field
Required?
Street address 1
No
Street address 2
No
Street address 3
No
City No
Syntax
Street1=" Street address "
Street2=" Street address continued "
Street3=" Street address continued "
City=" City "
State No State=" State "
Zip code No
NPICode No
ZipCode=" 12345 "
NPICode=" Code "
Primary
Specialty
Secondary
Specialty
User
Type
No
No
No
PrimarySpecialty="
UserType=" Type "
Specialty
SecondarySpecialty="
"
Specialty "
Appendix A: Creating user account import files
Character length
Notes
60 maximum
None
60 maximum
None
60 maximum
None
40 maximum
None
5 maximum
None
20 maximum
None
A valid integer from 1 to
21474836-
47
If the NPI code exists for a user in any organization,
Nuance
Management
Center does not import the user.
None Must be a valid specialty type as seen in
NMC console
None Must be a valid specialty type as seen in
NMC console
None You can only
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Field
NTLM
Credential
Required?
No
Syntax
<NTLMCredential>Domain\User</NTLMCredential>
Character length
Notes specify types that are valid values for the User
Type field, such as
Nurse .
Product
Manage
Dragon
Professional privilege, the default value for this field is
User .
Otherwise, the default value for this field is
Physician .
Your NMC administrator’s privileges determine the default user type.
If your
NMC administrator does not specify a user type and has only the
160 maximum
NTLM credentials cannot contain
188
Field
Token
Credential
Required?
No
Syntax
<TokenCredential>Login1<\TokenCredential>
Appendix A: Creating user account import files
Character length
Notes
If the
NTLM credential exists for another user in the same organization,
Nuance
Management
Center imports the user, but not the
NTLM credential.
leading or trailing spaces.
However, they can contain umlauts and other extended characters, such as tildes (~) and circumflexes
(^).
80 maximum
Token credentials cannot contain leading or trailing spaces.
However, they can contain umlauts and other extended characters, such as tildes
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Field
Required?
Syntax
Sample XML import file
<?xml version="1.0" encoding="utf-8"?>
<Users xmlns="http://nuance.com/NAS/UserImport">
<User
FirstName="Laura"
MiddleName="K"
LastName="Herrera"
LoginId="lherrera"
Password="">
</User>
<NTLMCredential>Domain\LHerrera</NTLMCredential>
<User
FirstName="Arthur"
LastName="Li"
LoginId="ali"
Password="li135"
State="CA"
Department="Finance">
<NTLMCredential>Domain\Arthur.Li</NTLMCredential>
</User>
<User
FirstName="Sophia"
LastName="Huber"
LoginId="shuber"
Location="west wing"
Character length
Notes
(~) and circumflexes
(^).
If the token credential exists for another user in the same organization,
Nuance
Management
Center imports the user but not the token credential.
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Appendix A: Creating user account import files
Department="Radiology"
Password="pwd1"
Street1="500 Oak Ave."
City="Boston"
State="MA"
ZipCode="02108"
NPICode="9856"
</User>
</Users>
PrimarySpecialty="General-Family-Med Peds"
SecondarySpecialty="Pediatric"
UserType="Nurse"
<NTLMCredential>Domain\Sophia.Hubner</NTLMCredential>
<TokenCredential>shuber</TokenCredential>
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Nuance Management Center Administrator Guide
Appendix B: Creating the Forgot
Password email template
Creating the Forgot Password email template
192
Appendix B: Creating the Forgot Password email template
Creating the Forgot Password email template
Applies to: On-premise customers only
If users forget their NMC console password, they can reset it on the NMC console login screen.
Nuance Management Center sends users an email message with a link to reset their password. The link is valid for one hour.
To allow NMC console users to reset their password, you must: l
Ensure you have provided email addresses for all user accounts. Nuance Management
Center sends the reset password link to this email address.
For more information, see “Changing user account details” on page 61 .
l
Create the Forgot Password email template.
For more information, see Creating the template below.
l
Upload the template to the NMC console.
For more information, see Uploading the template below.
Creating the template
The Forgot Password email template is an HTML document with the appropriate content and link for the email message. You can create the HTML document in any HTML editor. Use the following as the default template:
<html>
<body>
<h1>Nuance Account Reset
</h1>
<p>To complete your account reset, please visit the <a id=""nmsresetpwdlink"" href="""">NMS Account Reset Page</a>
</p>
</body>
</html>
The NMC server replaces the href for nmsresetpwdlink with the correct URL to your Nuance
Management Center Forgot Password page. For example:
<a id="nmsresetpwdlink" href='https://nms-qaa42.nuancehce.com/nmchtml/PasswordResetPage?key=20c17b4a-eea3-4847-86b3-
7e2e8fee9f84'></a>
You can customize the template information as appropriate for your organization.
Uploading the template
1. Click the NMC menu icon ( ), and then select System Settings .
The System Settings dialog box appears.
2. Expand the Nuance Management Server section.
3. Click the Browse button next to the Password Reset - Email field.
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Nuance Management Center Administrator Guide
The Choose File to Upload dialog box appears.
4. Navigate to the .html file that you created.
5. Select the file, and then click Open .
The Choose File to Upload dialog box closes.
6. Click Save .
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Appendix C: Privileges
Appendix C: Privileges
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Nuance Management Center Administrator Guide
Privileges reference
Privileges determine the ribbons, menus, and options that users can access in the NMC console. You assign or unassign privileges to show or hide those options. For more information on assigning
privileges, see “Configuring group security” on page 52 .
Core privileges
The following table describes the privileges that become enabled and disabled when you perform a new
Nuance Management Center installation or create a new organization. These base privileges allow you to manage Nuance Management Center and import licenses. There are no product-specific privileges included, other than the Product Manage NMS privilege.
Privileges enabled
Manage Organizations
Privileges disabled
Manage
Product
Updates
Manage Sites
Manage Groups
Manage Licenses
Send Message
View Audit Entries
View Reports
Product Manage NMS
Manage
Nuance
Healthcare
ID
Applications
Manage
SAS Server
Clusters
All HIM
Reporting privileges
All Product
Manage privileges, except
Manage
NMS
All View
Analytics privileges
License import privileges
When you import a license into an organization, Nuance Management Center grants certain privileges to all groups that have the NMC Administrator role. The following table describes the privileges granted when you import license types associated with the products listed.
196
Product
Nuance Management Console
Dragon Medical Network Edition (Dragon Medical)
Dragon Medical Mobile Recorder
Dragon Medical Recorder
Dragon Medical Speechkit (embedded)
MUSE
CAC
CAPD
CLU Remote Services
Capture Services
Dragon Medical Workflow Edition
Appendix C: Privileges
Privileges enabled l
Product
Manage NMS l
Manage
Product
Updates l
Product
Manage
Dragon
Medical
Network
Edition l
Product
Manage
Dragon
Medical Mobile
Recorder l
Product
Manage
Dragon
Medical
Recorder l
Product
Manage
Dragon
Medical Server l
View Analytics l
View Analytics
Dragon
Medical One l
Product
Manage CLU l
Product
Manage CLU l
Product
Manage CLU l
Product
Manage CLU l
Product
Manage
Capture
Services l
Product
Manage
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Product
Powerscribe360
Dragon Professional, Dragon Legal, Dragon Law Enforcement
PowerMic Mobile
HIM Reporting
Dragon Medical Advisor
Dragon Medical PowerPack
Dragon Medical Practice Edition
Dragon Medical Virtual Assistant
198
Privileges enabled
Workflow
Edition l
Product
Manage PS360 l
Product
Manage
Dragon
Professional l
Product
Manage
PowerMic
Mobile l
Product
Manage HIM
Reporting l
Product
Manage
Dragon
Medical
Advisor l
View Analytics l
View Analytics
Dragon
Medical
Advisor Usage and Adoption
Note: The Analytics privileges are enabled automatically for all existing NMC
Administrator groups.
l
Product
Manage
Dragon
Medical
PowerPack l
Product
Manage
Dragon
Medical
Practice
Edition l
Product
Manage
Appendix C: Privileges
Product
Quality and Risk Adjustment mPower
Clinical Documentation Excellence (CDE)
Privileges enabled
Dragon
Medical Virtual
Assistant l
Product
Manage
Quality and
Risk
Adjustment l
Product
Manage mPower l
Product
Manage
Clinical
Documentation
Excellence
Product Manage privileges
If the Product Manage privilege is enabled for the Administrator group, license types are only visible in the following locations: l
Organizations>Search Organizations>License type drop-down list l
Licensing>View Licenses>License type drop-down list l
License Summary>License Type column l
Reports>Usage>License Use>License Type drop-down list l
Add User>Licenses popup (on save) >License Types listed (provided there is a license type to be assigned)
In addition, products are visible in the following locations when the Product Manage privilege is enabled for the Administrator group: l
Reports>Usage>Client Version l
Reports>Usage>Device Usage l
Utilities>View>Server Logs l
Utilities>View>Client Logs l
Utilities>View>Alerts (enabled with NMS Server Log global grant)
The following table describes the NMC console elements that are shown or hidden when you enable
Product Manage privileges.
Product Manage privilege
Product Manage NMS
Action
Shows or hides the following: l
User account>Search, Add,
Details, Delete, Import l
Utilities>Client Logs
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Nuance Management Center Administrator Guide
Product Manage privilege Action l
Utilities>Messages
Product Manage Dragon Medical Network Edition Shows or hides the following: l
Organization Details>Products tab>Dragon Medical Network
Edition section l
Site Details>Dragon Medical
Network Edition tab l
Group Details>Network Edition
US tab l
User Account Details>Network
Edition US tab l
User Account Details>User
Profile tab>Dragon Medical
Network Edition section l
User Accounts>User Profile
Management tab>Backup and
Restore buttons l
Utilities>Profile Optimizer section l
Reports>Dragon Speech Usage section>Network Edition Usage report
Also shows (but does not hide) the following: l
Home page>Speech
Recognition section l
Ribbon>Speech Recognition tab l
Utilities>Launch section>Tools button
Note: This privilege shows or hides the
Dragon Medical Author role and all license types associated with the Dragon Medical
Network Edition product.
Product Manage Dragon Medical Mobile
Recorder
Shows or hides the following: l
Organization Details>Products tab>Dragon Medical Recorders and Nuance Clinician (Common) l
Organization Details>Autoprovisioning>Dragon Medical
Recorder l
Dragon Medical Recorders role l
All license types associated with
Dragon Medical Mobile Recorder
200
Product Manage privilege
Product Manage Nuance Velocity
Product Manage Dragon Medical Recorder
Appendix C: Privileges
Action
Also shows (but does not hide) the following: l
Organizations ribbon>HIM Systems section l
Organizations ribbon>System
Detail>Enterprise Speech tab>Provider Role Mappings table (EXV and EXT 8.0 SP1-8.3 only) l
Reports>Dictation Information group l
User Account
Details>Credentials tab>HIM
System tab l
Utilities>Tools section>Resubmit Dictation
(requires NMS Server logs grant)
Shows or hides the following: l
Site Details >Work Types section l
Speech Recognition>Manage>Templates section in tree view
Shows or hides the following: l
Organization Details>Products tab>Dragon Medical Recorders and Nuance Clinician (Common) l
Organization Details>Autoprovisioning>Dragon Medical
Recorder and Nuance Clinician
Shows (does not hide by itself) the following: l
Organization Details>Products tab>Dragon Medical Recorders and Nuance Clinician (Common) section l
Organization>HIM Systems section l
Reports>Dictation Information group (includes Dictation Status,
Dictation and Dictation Client
Organization buttons) l
User Account
Details>Credentials tab>HIM
System tab l
Utilities>Tools
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Product Manage privilege
Product Manage Dragon Medical Server
Product Manage CLU
Action section>Resubmit Dictation
(Requires NMS Server logs grant)
Shows or hides the following: l
Organization Details>Products tab>Dragon Medical Server section l
Organization Details>Autoprovisioning tab>Dragon
Medical Server section l
User Accounts Detail>User
Profile tab>Dragon Medical
Server section l
Reports>Dragon Speech Usage section>Cloud Usage report l
Speech Recognition>Commands section>all buttons other than the Manage button
Also shows (but does not hide) the following: l
Home>Speech Recognition section l
Speech Recognition ribbon l
Reports>Dragon Speech Usage section l
Utilities>Launch group>Tools button
This privilege shows or hides the Speech recognition user role and all license types associated with the Dragon Medical and the
Search ICD 10 products.
Shows or hides the following: l
Organization Details>Autoprovisioning>MUSE section l
Organization Details>Autoprovisioning>CAPD section l
Organization Details>Autoprovisioning>CAC section
For DMA filters, Clinical Decision Support
Content Pack is the content that will be delivered with the ED Guidance License.
This privilege shows or hides all license types associated with the MUSE, CAC,
CAPD, CLU Remote Services products.
202
Product Manage privilege
Product Manage Capture Services
Product Manage Workflow Edition
Product Manage PS360
Product Manage Dragon Professional
Appendix C: Privileges
Action
Shows or hides the following: l
Organization Details>Auto-provisioning>Capture Services section
This privilege shows or hides all license types associated with the Capture Services product.
Shows (but does not hide) the following: l
Organizations ribbon>HIM Systems section
This privilege shows or hides all license types associated with the Dragon Medical
Workflow Edition product.
Shows or hides the following: l
Organization Details>Products tab>PS360 Mobile
This privilege shows or hides all license types associated with the PS360 and
PowerConnect Communicator Product.
Shows or hides the following: l
Organization Details>Products tab>Dragon Professional section l
Site Details>Dragon
Professional tab l
Group Details>Dragon
Professional tab l
User Account
Details>Dragon Professional tab l
User Account Details>User
Profile tab>Dragon Professional section l
Reports>Dragon Speech Usage section>Professional Usage icon (hidden if Product Manage
Dragon Medical Network Edition privilege is enabled)
Also shows (but does not hide) the following: l
Home page>Speech
Recognition section l
Speech Recognition ribbon l
Utilities>Launch group>Tools button
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Nuance Management Center Administrator Guide
Product Manage privilege
Product Manage PowerMic Mobile
Product Manage HIM Reporting
Product Manage Dragon Medical Advisor
Product Manage Dragon Medical Virtual
Assistant
Action
The privilege shows or hides all license types associated with the Dragon Naturally
Speaking product.
Shows or hides the following: l
Organization Details>Auto-provisioning>PowerMic Mobile l
Organization Details>Auto-provisioning>PowerMic Virtual
Adaptor
Shows or hides the following: l
HIM Reports ribbon l
HIM Report Administration ribbon l
Reports>Dragon Medical
Advisor section
This privilege shows or hides the Reporting role.
Shows or hides the following: l
Organization Details>Products tab>Dragon Medical Advisor section l
Group Details>Dragon Medical
Advisor tab l
Speech Recognition>Dragon
Medical Advisor group>Manage
Advice Filters button
This privilege shows or hides all license types associated with the Dragon Medical
Advisor product.
While Auto-provisioning is supported for this product, it is disabled by default when you import the Dragon Medical Virtual Assistant license.
Shows or hides the following: l
Organization Details>Products tab>Dragon Medical Virtual
Assistant l
Organization Details>Auto-
Provisioning>Dragon Medical
Virtual Assistant>Auto-
Provisioning (disabled by default)
204
Appendix C: Privileges
Product Manage privilege
Product Manage Quality and Risk Adjustment
Product Manage Clinical Documentation
Excellence
Product Manage Dragon Ambient eXperience
Product Manage Dragon Medical PowerPack
Action
Shows or hides the following: l
Speech Recognition>Dragon
Medical Advisor group>Manage
Advice Filters button l
Speech Recognition>Dragon
Medical Advisor group>Manage
HCC Filters button
This privilege shows or hides all license types and products associated with Quality and Risk Adjustment product.
This privilege shows or hides all license types and products associated with Clinical
Documentation Excellence.
This privilege shows or hides all license types and products associated with Dragon
Ambient eXperience.
This privilege shows or hides all license types and products associated with Dragon
Medical PowerPack.
Product Manage Dragon Medical Practice Edition This privilege shows or hides all license types and products associated with Dragon
Medical Practice Edition.
Product Manage mPower This privilege shows or hides all license types and products associated with mPower
User interface elements hidden when Product Manage privileges are not enabled
The following table describes the user interface elements that are hidden when specific Product
Manage privileges are not enabled.
Product Manage privileges
When neither of these privileges are enabled: l
Product Manage Dragon Medical Mobile Recorder l
Product Manage Dragon Medical Recorder
User interface elements
The following user interface elements are hidden: l
Organization
Details>Products tab>Dragon
Medical Recorders and Nuance
Clinician
(Common) section l
Organizations ribbon>Details button>Enterprise
Speech tab>Provider Role
Mappings table
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Product Manage privileges
When none of these privileges are enabled: l
Product Manage Dragon Medical Mobile Recorder l
Product Manage Dragon Medical Recorder l
Product Manage Dragon Medical Workflow Edition
When none of these privileges are enabled: l
Product Manage Dragon Medical Network Edition l
Product Manage Dragon Medical Server l
Product Manage Dragon Professional l
Product Manage Dragon Medical Connect (HIM)
User interface elements
(EXV and EXT 8.0
SP1-8.3 only) l
Reports>Dictation
Information group l
Reports>Usage group>Client
Version button l
Utilities>Tools section>Resubmit
Dictation 5.9
(requires NMS
Server Logs grant)
The following user interface elements are hidden: l
Organizations ribbon>System section l
User Account
Details>Credentials tab>System tab
The following user interface elements are hidden: l
Home page>Speech
Recognition section l
Speech Recognition ribbon l
Reports>Dragon
Speech Usage section
(not including Dragon
Medical Connect (HIM)) l
Utilities>Launch section>Tools button
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Table of contents
- 12 Guide overview
- 12 Audience
- 13 Additional resources
- 13 Documentation
- 14 Training
- 14 Support
- 16 About Nuance Management Center
- 17 Physical architecture
- 18 About the user interface
- 18 User interface components
- 18 User interface navigation
- 20 About data collection
- 22 Before you begin
- 22 About your installation
- 22 NMC console setup considerations
- 24 Initial NMC console setup checklist
- 26 Logging in and logging out
- 26 Logging in
- 26 Logging out
- 27 Changing your NMC console password
- 28 Resetting your password
- 29 Resetting another user's password
- 30 Configuring system settings
- 31 Requiring administrators to verify their email address
- 31 Setting the expiration time for the email verification link
- 31 Modifying the email verification email template
- 32 Exporting and refreshing grids
- 33 Correcting invalid field entries
- 35 About Organizations
- 36 Viewing Organizations
- 36 Viewing an organization
- 36 Viewing organization details
- 37 Working with organizations
- 37 Adding organizations
- 38 Managing organizations
- 38 Changing organization information
- 39 Managing user deprovisioning
- 42 Managing password settings
- 43 Managing organization tokens
- 44 Managing federated relationships for Central Authentication
- 51 Disabling native Nuance Management Center authentication
- 52 Managing Active Directory domains
- 56 About sites
- 57 Viewing sites
- 57 Viewing a site
- 57 Viewing site details
- 58 Working with sites
- 58 Adding sites
- 58 Modifying sites
- 58 Deleting sites
- 59 Managing sites
- 59 Changing site information
- 62 About groups
- 63 Viewing groups
- 63 Viewing all groups
- 63 Viewing groups by site
- 63 Viewing group details
- 64 Working with groups
- 66 Managing groups
- 66 Configuring group security
- 67 Changing group product settings
- 70 About user accounts
- 70 About dynamic user profiles
- 71 Viewing user accounts
- 71 Viewing all user accounts
- 71 Viewing all user accounts in a group
- 71 Viewing all user accounts in a site
- 72 Working with user accounts
- 75 Managing user accounts
- 77 Changing user account group membership
- 78 Configuring user account credentials
- 79 Configuring client settings
- 82 About the Roaming feature
- 83 About Roaming user profiles
- 85 About Roaming user profile synchronization
- 86 Roaming feature setup checklist
- 86 Prerequisites
- 87 Permissions required
- 88 Before you begin
- 89 Enabling the Roaming feature
- 90 Setting the Master Roaming user profile location
- 90 Dragon Professional
- 90 Dragon Medical Network Edition
- 93 About licenses
- 94 Viewing licenses
- 94 Viewing licenses
- 94 Viewing licensed user accounts
- 95 Working with licenses
- 95 Allocating licenses
- 98 Server logs
- 98 About server logs
- 98 Viewing server logs
- 98 Working with server logs
- 99 Auditing
- 99 About auditing
- 99 Viewing audit events
- 100 Alerts
- 100 About alerts
- 100 Viewing alerts
- 100 Working with alerts
- 101 Client logs
- 101 Viewing client logs
- 101 Working with client logs
- 102 Uptime
- 102 About uptime
- 102 Viewing uptime
- 103 Loadable Files
- 103 About loadable files
- 103 Viewing loadable files
- 104 Schedule
- 104 About the Schedule utility
- 104 Viewing scheduled tasks by node
- 105 Messages
- 105 About messages
- 105 About message purging
- 105 Configuring messaging
- 106 Viewing messages
- 106 Working with messages
- 109 About reports
- 112 Viewing reports
- 114 Working with reports
- 114 Exporting reports
- 114 Refreshing report data
- 116 Keywords
- 116 About keywords
- 116 Working with keywords
- 117 Auto-texts
- 117 About auto-texts
- 117 Viewing auto-texts
- 117 Working with auto-texts
- 121 Commands
- 121 About commands
- 121 Viewing commands
- 122 Working with commands
- 124 Words
- 124 About Words
- 124 Viewing Words
- 124 Working with Words
- 128 Command sets
- 128 About Command Sets
- 128 Viewing Command Sets
- 128 Working with Command Sets
- 131 Lists
- 131 About lists
- 131 Viewing lists
- 133 Organization Details page
- 147 Site page
- 163 Group Details page
- 175 User Account Details page
- 181 Report pages
- 190 Auto-text page
- 190 Auto-text—Details tab
- 191 Command page
- 191 Command—Details tab
- 192 Word page
- 193 System Settings page
- 193 General section
- 193 Nuance Management Center section
- 194 Nuance Management Server section
- 195 SMTP section
- 198 Creating comma-delimited files for user account import
- 199 Creating XML files for user account import
- 204 Sample XML import file
- 207 Creating the Forgot Password email template
- 207 Creating the template
- 207 Uploading the template
- 210 Privileges reference
- 210 Core privileges
- 210 License import privileges
- 213 Product Manage privileges