Canon i475D printer Quick Start Guide

i 475D
Series
Desktop Photo Printer
Quick Start Guide
Quick Start Guide
Canon U.S.A., Inc.
One Canon Plaza, Lake Success, NY 11042, U.S.A.
Canon Inc.
30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan
Canon Canada, Inc.
6390 Dixie Road, Mississauga, Ontario, L5T 1P7, Canada
Canon Latin America, Inc.
703 Waterford Way, Suite 400, Miami, FL 33126, U.S.A.
Canon Mexicana S. de R.L. de C.V.
Periferico Sur No. 4124 Col. Ex-Rancho de Anzaldo, C.P. 01900, Mexico, D.F.
QA7-2840-V01
©2003 Canon U.S.A., Inc.
40-42526-0503
Printed in Vietnam
Series
Desktop Photo Printer
Quick Start Guide
Canon i475D Desktop Photo Printer Quick Start Guide.
Copyright
This manual is copyrighted by Canon U.S.A., Inc. with all rights reserved. Under the copyright laws,
this manual may not be reproduced in any form, in whole or in part, without the prior written
consent of Canon U.S.A., Inc.
© 2003 Canon U.S.A., Inc.
Disclaimer
Canon U.S.A., Inc. has reviewed this manual thoroughly in order that it will be an easy-to-use
guide to your Canon i475D Desktop Photo Printer. All statements, technical information and
recommendations in this manual and in any guides or related documents are believed reliable, but
the accuracy and completeness thereof are not guaranteed or warranted, and they are not intended
to be, nor should they be understood to be, representation or warranties concerning the products
described.
Specifications are subject to change without notice.
As an ENERGY STAR partner, Canon U.S.A., Inc., has determined that this product meets
the ENERGY STAR guidelines for energy efficiency.
All information regarding non-Canon products was compiled from publicly available information. No
representation is made regarding the accuracy thereof.
Trademarks
•
•
•
•
•
•
•
•
•
Canon is a registered trademark of Canon Inc.
PhotoRecord is a trademark of Canon Information System Research Australia.
Macintosh, Mac and the Mac logo are registered trademarks of Apple Computer, Inc., registered
in the U.S. and other countries.
Microsoft® and Windows® are registered trademarks of Microsoft Corporation in the U.S. and
other countries.
CompactFlash is a trademark of SanDisk Corporation.
MEMORY STICK is a registered trademark of Sony Corporation.
SmartMedia is a trademark of Toshiba Corporation.
Microdrive is a trademark of International Business Machines Corporation.
All other product and brand names are trademarks of their respective owners.
Canon U.S.A., Inc.
One Canon Plaza
Lake Success, NY 11042
Getting Help from Canon
Ordering Information
Help Us Help You Better
For additional supplies, use the following descriptions and order numbers.
Before you contact Canon, please record the following information.
Serial Number (located on the inside of the printer): ______________________________
Model Number (located on the front of the printer):________________________________
Printer Driver CD-ROM number (located on the CD-ROM): __________________________
Purchase Date:______________________________________________________________
Customer Technical Support Sequence*
1. Internet — www.canontechsupport.com
For quick and comprehensive self-help in an intuitively guided interactive troubleshooting
environment, the place to start is our helpful tech support web site. In addition, the latest
driver downloads, answers to frequently asked questions, product information, and
“where to buy” instructions are found here.
2. Email Tech Support — www.canontechsupport.com
For individual attention to a special issue, try emailing our friendly technical engineers,
specially trained to communicate quick, easy, and logical solutions to your inquiries
within 24 hours.
Description
Order #
Ink Tanks
BCI-24 Black
6881A003
BCI-24 Color
6882A003
Canon Specialty Papers
Glossy Photo Paper (8.5" x 11"/20 sheets)
High Resolution Paper (8.5" x 11"/100 sheets)
Matte Photo Paper (8.5" x 11"/50 sheets)
Photo Paper Plus Glossy (4" x 6"/20 sheets)
Photo Paper Plus Glossy (8.5" x 11"/20 sheets)
Photo Paper Pro Perforated (4" x 6"/20 sheets)
Photo Paper Pro for Borderless Printing (4" x 6"/20 sheets)
Photo Paper Pro (8.5" x 11"/15 sheets)
Transparencies (8.5" x 11"/50 sheets)
7074A005
1033A011
7981A004
7980A007
7980A006
5699A005
1029A014
1029A004
1043A004
3. 90-Day Toll-Free Tech Support** — (1-800-828-4040)
If you prefer, you can start your 90-day Toll-Free Technical Support option at any time during
your warranty period. This option provides live telephone technical support for a period of
90 days from your first call. After that 90-day period, you can continue to call via the toll
number for technical support during the balance of your warranty period, or you can extend
your service and support coverage (both toll-free tech support and repair) by purchasing a
cost-attractive Canon CarePAK extended service plan. For more information, please visit our
Web site at www.canontechsupport.com
4. Live Tech Support** — (1-757-413-2848)
After your free 90-day option expires, and during the warranty period, speak with a
technician for technical support, free of service charges, Monday-Saturday (excluding
holidays). Telephone Device for the Deaf (TDD) support is available at (1-866-251-3752).
5. Extended Service and Support — www.canonesp.com
Canon CarePAK Extended Service Plan is a cost-attractive and easy-to-use extended service
program that provides up to three full years of service and support coverage at a very
attractive price. CarePAK offers toll-free Canon technical support and includes Canon’s
superb InstantExchange product replacement program. For further information about
extending your Canon service and support, call 1-800-385-2155, or visit our Web site at
www.canonesp.com. CarePAK must be purchased during your original warranty period.
Note: Within Canada, call for technical support 24 hours a day, 7 days a week (1-800-OK-CANON)
* Support program specifics are subject to change without notice.
** Refer to the individual product information for details.
Call 1-800-OK-CANON to locate a dealer near you, or visit the Canon eStore at
www.estore.usa.canon.com.
©2003 Canon U.S.A., Inc. Canon is a registered trademark of Canon Inc. All other product and brand names are trademarks of
their respective owners. As an ENERGY STAR® partner, Canon U.S.A., Inc., has determined that this product meets the ENERGY STAR®
guidelines for energy efficiency.
Getting Help from Canon
Ordering Information
Help Us Help You Better
For additional supplies, use the following descriptions and order numbers.
Before you contact Canon, please record the following information.
Serial Number (located on the inside of the printer): ______________________________
Model Number (located on the front of the printer):________________________________
Printer Driver CD-ROM number (located on the CD-ROM): __________________________
Purchase Date:______________________________________________________________
Customer Technical Support Sequence*
1. Internet — www.canontechsupport.com
For quick and comprehensive self-help in an intuitively guided interactive troubleshooting
environment, the place to start is our helpful tech support web site. In addition, the latest
driver downloads, answers to frequently asked questions, product information, and
“where to buy” instructions are found here.
2. Email Tech Support — www.canontechsupport.com
For individual attention to a special issue, try emailing our friendly technical engineers,
specially trained to communicate quick, easy, and logical solutions to your inquiries
within 24 hours.
Description
Order #
Ink Tanks
BCI-24 Black
6881A003
BCI-24 Color
6882A003
Canon Specialty Papers
Glossy Photo Paper (8.5" x 11"/20 sheets)
High Resolution Paper (8.5" x 11"/100 sheets)
Matte Photo Paper (8.5" x 11"/50 sheets)
Photo Paper Plus Glossy (4" x 6"/20 sheets)
Photo Paper Plus Glossy (8.5" x 11"/20 sheets)
Photo Paper Pro Perforated (4" x 6"/20 sheets)
Photo Paper Pro for Borderless Printing (4" x 6"/20 sheets)
Photo Paper Pro (8.5" x 11"/15 sheets)
Transparencies (8.5" x 11"/50 sheets)
7074A005
1033A011
7981A004
7980A007
7980A006
5699A005
1029A014
1029A004
1043A004
3. 90-Day Toll-Free Tech Support** — (1-800-828-4040)
If you prefer, you can start your 90-day Toll-Free Technical Support option at any time during
your warranty period. This option provides live telephone technical support for a period of
90 days from your first call. After that 90-day period, you can continue to call via the toll
number for technical support during the balance of your warranty period, or you can extend
your service and support coverage (both toll-free tech support and repair) by purchasing a
cost-attractive Canon CarePAK extended service plan. For more information, please visit our
Web site at www.canontechsupport.com
4. Live Tech Support** — (1-757-413-2848)
After your free 90-day option expires, and during the warranty period, speak with a
technician for technical support, free of service charges, Monday-Saturday (excluding
holidays). Telephone Device for the Deaf (TDD) support is available at (1-866-251-3752).
5. Extended Service and Support — www.canonesp.com
Canon CarePAK Extended Service Plan is a cost-attractive and easy-to-use extended service
program that provides up to three full years of service and support coverage at a very
attractive price. CarePAK offers toll-free Canon technical support and includes Canon’s
superb InstantExchange product replacement program. For further information about
extending your Canon service and support, call 1-800-385-2155, or visit our Web site at
www.canonesp.com. CarePAK must be purchased during your original warranty period.
Note: Within Canada, call for technical support 24 hours a day, 7 days a week (1-800-OK-CANON)
* Support program specifics are subject to change without notice.
** Refer to the individual product information for details.
Call 1-800-OK-CANON to locate a dealer near you, or visit the Canon eStore at
www.estore.usa.canon.com.
©2003 Canon U.S.A., Inc. Canon is a registered trademark of Canon Inc. All other product and brand names are trademarks of
their respective owners. As an ENERGY STAR® partner, Canon U.S.A., Inc., has determined that this product meets the ENERGY STAR®
guidelines for energy efficiency.
Contents
Contents
Basic Printing
Turning on the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using Speciality Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Printing with Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Printing with Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2
3
5
7
9
Advanced Printing
Accessing Printer Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Adjusting Print Quality for Photographs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using Printer Driver Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using the Bundle Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Printing Borderless Photographs with Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Printing Borderless Photographs with Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
11
12
20
21
22
24
Printing Maintenance
When Printing Becomes Faint or Colors are Incorrect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Printing the Nozzle Check Pattern . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Print Head Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Print Head Deep Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Aligning the Print Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Replacing an Ink Tank . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
27
28
31
33
35
39
Troubleshooting
Cannot Install the Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Print Quality is Poor or Contains Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Troubleshooting Printer Hardware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Paper Does Not Feed Properly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Handling Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
An Error Message Appears on the Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
45
46
48
49
50
51
Installing the Printer Driver when using Mac OS 9.x . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
User’s Guide Table of Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CANON LIMITED WARRANTY --- (USA Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
53
55
56
58
60
61
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
63
Appendix
1
Basic Printing
Basic Printing
Note
This Quick Start Guide describes some of the features of your i475D
printer and how to use them. For more information, view the i475D
User's Guide on the Setup Software & User's Guide CD-ROM
CD-ROM, or use the
online help within your printer driver interface:
While in the printer's Properties window, press the F1 key, or click ? in
the upper right corner. Then click the feature you want to know more
about, or click Help when displayed.
Turn Balloon Help on by selecting Help,
Help then Show Balloon Help.
Help
Turning on the Printer
1
Press the POWER button.
The POWER lamp flashes while the printer warms up and changes to steady (nonflashing) green when the printer is ready.
Important z Before unplugging the power cord, turn off the printer and ensure
that the green lamp has gone out.
z If the POWER lamp changes to orange and begins flashing, refer to
the section "Handling
Handling Error Messages"
Messages on page 50.
2
Basic Printing
Loading Paper
„ Print Media to Avoid
Do not use the following types of paper. Using such paper will not only produce
unsatisfactory results, but can also cause the printer to jam or malfunction.
• Folded, curled or wrinkled paper
• Damp paper
• Paper that is too thin (less than 64 gsm or 17 lb)
• Paper that is too thick* (more than 105 gsm or 28 lb)
*non-Canon branded paper
• Picture postcards
• Postcards with an affixed photo or sticker
• Envelopes with a double flap
• Envelopes with pressure seals
• Envelopes with an embossed or treated surface
• Any type of paper with holes (such as loose-leaf)
„ Loading the Print Media
This section describes how to load plain paper into your printer.
• For detailed information on the speciality media Canon provides for use with its
various printers, refer to the section "Using
Using Speciality Media
Media" on page 5.
• Consult the User’s Guide for detailed instructions on how to load envelopes and
speciality media into the printer.
1
Flatten the four corners of the paper before loading it.
Important When paper is curled, gently bend them in the opposite direction until
the paper becomes completely flat.
3
Basic Printing
2
Prepare to load paper.
(1) Attach the paper rest.
(2) Open the cover and pull out the
paper output tray.
(3) Open the front cover and adjust the paper thickness lever to the correct position
for the media in use. Move to the left position for plain paper.
Move to the right position for envelopes and T-shirt Transfers.
3
(4) Close the front cover.
Load the paper.
(1) Insert the paper into the sheet
feeder with print side facing
up.
(2) Align the paper stack against
the right side of the sheet
feeder.
Load Limit Mark
Do not load beyond this Load
Limit Mark.
(3) Pinch the paper guide and
slide it against the left side of
the stack of paper.
Note
4
Do not touch the printed surface until the ink dries. For specific drying
times, refer to the instructions packaged with your media.
Basic Printing
Using Speciality Media
Canon recommends that you use genuine Canon media to ensure optimal print quality.
„ Photo Quality Media
•
•
•
•
•
Photo Paper Pro
Photo Paper Plus Glossy
Matte Photo Paper
Glossy Photo Paper
High Resolution Paper
„ Media Suited to Business
Documents
• High Resolution Paper
• Transparencies
5
Basic Printing
„ Canon Speciality Media
Media Name
Paper Rest Load Limit
Photo Paper Pro
Letter: up to 10 sheets* Left
4" x 6" : up to 20 sheets
Photo Paper Pro
Photo Paper Pro
Perforated
4" x 6" : up to 20 sheets Left
Photo Paper Pro**
Photo Paper Plus
Glossy
Letter: up to 10 sheets* Left
5" x 7" : up to 10 sheets
4" x 6" : up to 20 sheets
Photo Paper Plus
Glossy
Matte Photo Paper
Up to 10 sheets
Left
Matte Photo Paper
Glossy Photo Paper
Up to 10 sheets
Left
Glossy Photo Paper
High Resolution Paper
Up to 80 sheets
Left
High Resolution Paper
T-Shirt Transfers
1 sheet
Right
T-Shirt Transfer
Transparencies
Up to 30 sheets
Left
Transparency
Note
6
Paper
Thickness
Lever Position
Printer Driver Settings
for Media Type
z When using plain paper, up to 100 sheets can be set. Set the Paper
Thickness Lever to the left and select Plain Paper from the printer driver
Media Type.
z For detailed description of print media types, refer to the User’s Guide.
* When paper cannot be fed normally, load the necessary number of sheets in
the sheet feeder with them separating from each other to avoid them from
sticking together.
** Print settings are much easier to select if you use the applications included
on the Setup Software & User’s Guide CD-ROM when printing with Photo
Paper Pro Perforated.
For instructions on how to print from the software applications, refer to the
Photo Application Guide.
Basic Printing
Printing with Windows
Note
1
2
z The menu screens and dialog boxes that appear may vary, depending on the
software application you are using.
z The steps described in this section are for printing in Windows XP.
Create a document or open a file to print.
Open Printer Properties dialog box.
(1) Select Print from the application software's File menu.
(2) Ensure that Canon i475D
is selected.
(3) Click Preferences or
Properties.
Note
In Windows 2000, click the Main tab in the Print dialog box.
7
Basic Printing
3
Specify the required settings.
(1) Click Media Type to select
the media loaded in the
printer.
(2) Click OK.
OK
Note
4
z From the Page Setup tab select the correct document size to be
printed.
z To adjust Print Quality settings, select Custom and click Set on the
Main tab. You can control quality in the Set Print Quality dialog box.
z For details about other printer driver functions, refer to the User’s
Guide or Help.
z Select Preview before printing by clicking the check box. This
displays a preview screen that allows you to confirm the selected
printing effects and how your document will look when printed.
Some applications do not contain the function to display the
preview.
Print the document.
(1) Click Print.
Print
Note
8
You can cancel a print job in progress by simply pressing the Cancel
button on the printer.
Basic Printing
Printing with Macintosh
Note
1
2
z The menu screens and dialog boxes that appear may vary, depending on the
software application you are using.
z The steps described in this section are for printing in Mac OS X.
Create a document or open a file to print.
Select Paper Size.
(1) Select the Page Setup from the application software's File menu.
Page Setup dialog box opens.
(2) Select the desired paper
size from the Paper Size
pop-up menu.
(3) Click OK.
OK
3
Specify the required settings.
(1) Select Print from the application software's File menu.
(2) Select Quality & Media from the pop-up menu.
9
Basic Printing
(3) Select the Media Type from
the pop-up menu.
(4) Select the print mode
appropriate to your
document from the Print
Mode pop-up menu.
(5) Click Print.
Print
Note
z When you select the print mode appropriate to your document from
the Print Mode,
Mode the document will be printed in color and print
quality suited to the characteristics of Media Type you have
selected.
Printing a top-quality photo:
photo Select when printing documents
consisting mainly of photographs and graphics
featuring fine color gradation.
Printing tables and charts
charts: Select when printing documents
consisting mainly of graphs and graphics (illustrations)
with strong color definition.
Printing a composite document:
document Select when printing documents
consisting mainly of text.
Detailed Setting:
Setting You can fine-tune the Print Quality and Halftoning
settings.
Refer to the User’s Guide.
z For details about other printer driver functions, refer to the User’s
Guide or Help.
z You can cancel a print job in progress by simply pressing the Cancel
button on the printer.
10
Advanced Printing
Advanced Printing
Accessing Printer Driver
The Printer Properties dialog box can be opened from either within an
application, or directly from the Windows Start menu.
Note
z This manual refers to Windows XP operation.
The operations may vary depending on your operating system.
z Depending on your application program, the command and menu names
may differ, and there may be more steps involved in opening the Printer
Properties dialog box. For more details, see the user's manual for your
application.
„ Opening the Printer Properties Dialog Box from Your Application
Program
1
In your application, select the command to print a document.
The Print dialog box can usually be opened by selecting Print from the File menu.
2
Ensure that the Canon i475D is selected. Then click Preferences (or
Properties).
The Printer Properties dialog box opens.
„ Opening the Printer Properties Dialog Box Directly from the Start
Menu
This method is used for maintenance operations such as print head cleaning, or to
specify printer settings common to all application programs.
When the Printer Properties dialog box is opened from the Start menu, additional tabs
appear, including the Details tab. These do not appear when the Printer Properties
dialog box is opened from within an application.
For more information about these additional tabs, refer to your Windows
documentation.
1
Click Start and select Control Panel, Printers and Other Hardware, and then
Printers and Faxes.
For non-XP Windows users, click Start,
Start select Settings,
Settings and then Printers.
Printers
2
Select the Canon i475D icon.
11
Advanced Printing
3
Open the File menu and select Printing Preferences (or Properties).
The Printer Properties dialog box opens.
Adjusting Print Quality for Photographs
„ Improving Printed Images
Two important factors control the quality and output of your printed images:
Paper and Ink
Using recommended Canon paper, speciality media, and inks for printing
photographs can significantly improve the quality of your printouts. See the inside
back cover for a list of Canon media and inks for this printer.
Printer Driver Settings
The printer driver has a variety of settings that can be used to creatively enhance the
colors and output of your photographs. Many of these features are covered in this
chapter.
For more detailed information, see the i475D User's Guide on the Setup Software &
User's Guide CD-ROM.
Note You can also access the online help in either of the following ways depending
on your operating system:
z Press the F1 key
z Click
in the upper right corner, then click the feature you want to know
more about.
z Click Help when displayed.
z Click
in the Page Setup dialog box or the Print dialog box.
„ Adjusting Print Quality
Features that affect the appearance and quality of your printed images can be
controlled with the printer driver.
The i475D automatically adjusts printer settings to improve print quality based on the
media type (plain paper, Photo Paper Pro, and so on). You can also customize the Print
Quality settings if desired.
12
Advanced Printing
To manually adjust Print Quality settings:
1
Open the Printer Properties dialog box.
See"Opening
Opening the Printer Properties Dialog Box from Your Application
Program" on page 11.
Program
2
Select Custom in Print Quality, then click Set... to open the Set Print
Quality dialog box.
3
Move the slide bar to adjust the Print Quality.
4
When the process is complete, click OK.
1
Open the Print dialog box.
See "Printing
Printing with Macintosh"
Macintosh on page 9.
2
3
Select Quality & Media from the pop-up menu, and then click Detailed
Setting.
Move the slide bar to adjust the Print Quality.
13
Advanced Printing
4
When the process is complete, click OK.
To automatically optimize the image:
Photo Optimizer PRO automatically adjusts the photographic image created with a digital
camera. Use this feature to compensate for unsatisfactory color balance and over- or underexposure before printing.
1
Open the Printer Properties dialog box.
See"Opening
Opening the Printer Properties Dialog Box from Your Application
Program" on page 11.
Program
14
2
3
Click the Effects tab.
Select the Photo Optimizer PRO check box.
4
Click OK.
Advanced Printing
To use Vivid Photo option:
Vivid Photo intensifies landscape like fields, trees, oceans and skies, while
maintaining natural skin tones in the images.
Note
In Windows Me or Windows 98
If Background Printing has been disabled, the Vivid Photo function is
not available.
To use Vivid Photo, select the Vivid Photo check box on the Effects tab.
To use Vivid Photo, select the Vivid Photo check box under Special Effects
Effects.
15
Advanced Printing
To reduce noise from images captured with a digital camera:
Photo Noise Reduction function reduces noise from blue portions, such as the sky
and dark portions of the images captured with your digital camera.
Note
In Windows Me or Windows 98
If Background Printing has been disabled, the Photo Noise Reduction
function is not available.
To use Photo Noise Reduction, select the Photo Noise Reduction check box on the
Effects tab.
16
Advanced Printing
To use Photo Noise Reduction, select the Photo Noise Reduction check box under
Effects.
Special Effects
„ Saving and Recalling Driver Settings
When you change printer driver settings for a specific print job, such as printing black
and white photos, or printing documents with a special background, you can save and
name these settings for future use on similar print jobs.
1
2
3
Open the Printer Properties dialog box.
See "Opening
Opening the Printer Properties Dialog Box from Your Application
Program" on page 11.
Program
Click the Profiles tab.
Enter new settings in Profiles.
(1) Click Add to Profiles.
The Add to Profiles dialog box opens.
17
Advanced Printing
(2) Enter the name of profile for
registering settings.
(3) Select an icon.
(4) Enter a description on the
registering profile.
4
5
Click OK.
Click OK on the Profiles tab.
This registers your printer driver print settings.
Note
You can retrieve or delete the print settings profile at any time.
Retrieving profile: Select the desired profile from Printing Profiles, and
click Retrieve from Profiles.
Profiles
Deleting unwanted profile: Select the desired profile from Printing
Profiles, and click Delete.
Delete
For details, click Help and refer to the topic of this function.
1
Open the Print dialog box.
See "Printing
Printing with Macintosh"
Macintosh on page 9
2
3
Select all of the necessary settings.
Register new printer driver settings.
(1) Select Save As from the popup menu.
Save Preset dialog box opens.
18
Advanced Printing
(2) Enter a name of your printer
driver settings.
4
Click OK.
This registers your printer driver settings.
Note
You can retrieve or change the saved driver settings at any time.
Retrieving print settings:
settings Select the name of the print settings to
retrieve from the Presets in the Print dialog box.
Changing drivers settings:
settings When registered print settings are selected,
you can delete them or change their name.
19
Advanced Printing
Using Printer Driver Options
Getting to know the basic features of your printer driver will provide you with sufficient
expertise to print a wide range of images and documents.
The illustrations below provide a basic introduction to the many features offered by your
printer driver.
Note
For detailed description of the printer driver functions, refer to the User’s
Guide.
Printing with Borderless Printing
Reducing Noise from Images Recorded with
Digital Camera
Smoothing the Rough Edges of Certain
Images
Automatically Resizing the Image to Fit the
Page
Resizing the Image by Selecting the Scaling
Ratio
20
Adding Illustrated Effect to Documents
Advanced Printing
Using the Bundle Software
The Setup Software & User’s Guide CD-ROM includes photo applications designed to edit
the photographs taken by a digital camera and print them as photo-lab quality prints.
Please use the application(s) suitable for your print purposes.
Note
z To install applications, refer to Easy Setup Instructions.
z For details about photo applications, refer to the Photo Application Guide
included on the Setup Software & User’s Guide CD-ROM.
„ Easy-PhotoPrint (Windows/Macintosh)
You can make Borderless Printing easily and quickly, just by selecting a photograph
taken with a digital camera and the paper type on which to print. You can also use
simple editing features such as trimming and image rotation. It is Exif Print (Exif 2.2)*
compatible. Internet Explorer 4.0 or later must be installed.
„ ImageBrowser (Macintosh)
You can import photographs taken with a digital camera into the computer, edit and
caption them. You can produce Borderless prints or Index prints with ease. It is Exif
Print (Exif 2.2)* compatible.
„ ZoomBrowser EX/PhotoRecord (Windows)
You can import photographs taken with a digital camera into the computer, edit, add a
caption and print them in an album format. PhotoRecord is Exif Print (Exif 2.2)*
compatible.
**
„ PhotoStitch (Windows/Macintosh )
You can select multiple photographs and merge them to create a panoramic photo.
„ Easy-WebPrint (Windows)
You can easily print pages displayed on the Internet Explorer or pages from the User’s
Guide (on-screen manual of this printer) in full size. Easy-WebPrint automatically
adjusts the layout when printing a screen. This feature enables you to print a screen
without its right end being cut off.
This application is a plug-in for Internet Explorer, and its toolbar is automatically added
to Internet Explorer after installation. Internet Explorer 5.5 or later must be installed.
* Exif Print (Exif 2.2) is a worldwide standard. Under Exif 2.2, the digital camera can
record data tags for specific camera settings and functions such as whether the flash
was on or off, if the camera was in portrait or night scene mode, etc.
BJ Printers support Exif Print and use a suitable photo application to read the camera
data precisely, producing optimal prints. This enables you to create prints that
reproduce your vision more accurately than ever before.
** Mac OS 9.x and Mac OS X (v.10.2.1 to v.10.2.4) are supported.
21
Advanced Printing
Printing Borderless Photographs with Windows
This chapter describes the steps used to print from photo applications included with your
Setup Software and User’s Guide CD-ROM using the Borderless Printing mode.
Note
Media Types Suitable for Borderless Printing
Media types compatible with Borderless Printing include Photo Paper
Plus Glossy (LTR, 4" x 6" , 5" x 7"), Photo Paper Pro (LTR, 4" x 6"), Matte
Photo Paper (LTR), and Glossy Photo Paper (LTR, 4" x 6").
Follow the steps below to create color prints of digital camera photographs with EasyPhotoPrint using the Borderless Printing function. Easy-PhotoPrint supports Exif Print (Exif
2.2). Easy-PhotoPrint can handle only JPEG files (filename extension: .jpg and .jpeg).
1
Start Easy-PhotoPrint.
(1) Store the photographs you took with your digital camera in the folder on the
hard disk.
This section describes how to print photographs stored in the folder on the hard
disk.
(2) Click Start,
Utilities, Easy-PhotoPrint,
Start select All Programs (or Programs),
Programs Canon Utilities
Easy-PhotoPrint
and then Easy-PhotoPrint.
Easy-PhotoPrint
The
Image Selection sheet is displayed.
2
Select photographs.
(1) Select the folder containing the photograph you want to print.
All photographs in the selected folder are displayed.
22
Advanced Printing
Guidance
Thumbnail
Folder window
(2) Click [ ] on the thumbnail of the photograph you want to print and specify the
number of copies.
Increases the number of copies.
Displays the specified number of copies.
Decreases the number of copies.
3
Select the paper.
(1) Click the
Paper
Selection tab.
(2) Select the size of the
paper you use from
Paper Size.
Size
(3) Select the type of the
paper you use from
Media Type.
Type
23
Advanced Printing
4
Select the layout.
(1) Click the
Layout/
Print tab.
(2) Select Borderless (full)
(full).
(3) Load the media specified in the
Paper Selection tab.
(4) Click Print.
Print
Printing Borderless Photographs with Macintosh
This chapter describes the steps used to print from photo applications included with your
Setup Software and User’s Guide CD-ROM using the Borderless Printing mode.
Note
Media Types Suitable for Borderless Printing
Media types compatible with Borderless Printing include Photo Paper
Plus Glossy (LTR, 4" x 6", 5" x 7"), Photo Paper Pro (LTR, 4" x 6"), Matte
Photo Paper (LTR) and Glossy Photo Paper (LTR, 4" x 6").
Follow the steps below to create color prints of digital camera photographs with EasyPhotoPrint using the Borderless Printing function. Easy-PhotoPrint supports Exif Print (Exif
2.2). Easy-PhotoPrint can handle only JPEG files (filename extension: .jpg and .jpeg).
1
Start Easy-PhotoPrint.
(1) Store the photographs you took with your digital camera in the folder on the
hard disk.
This section describes how to print photographs stored in the folder on the hard
disk.
24
Advanced Printing
(2) Double-click the hard disk icon, the Applications folder, the Easy-PhotoPrint
folder, and then double-click the Easy-PhotoPrint icon.
2
Select photographs.
(1) Select the folder containing the photograph you want to print.
All photographs in the selected folder are displayed.
Guidance
Thumbnail
Folder window
(2) Click [ ] on the thumbnail of the photograph you want to print and specify the
number of copies.
Increases the number of copies.
Displays the specified number of copies.
Decreases the number of copies.
25
Advanced Printing
3
Select the paper.
(1) Click the
Paper
Selection tab.
(2) Select the size of the
paper you use from
Paper Size.
Size The paper
sizes available for
Borderless Printing are;
4x6, 5x7, Letter, and A4.
(3) Select the type of the
paper you use from
Media Type.
Type
4
Select the layout.
(1) Click the
Layout/
Print tab.
(2) Select Borderless (full)
(full).
(3) Load the media specified in the
Paper Selection tab.
(4) Click Print.
Print
(5) When the confirmation message is displayed, click OK.
OK
(6) Click Print in the Print dialog box.
26
Printing Maintenance
Printing Maintenance
When Printing Becomes Faint or Colors are Incorrect
When printing becomes faint or colors are incorrect, even if ink remains in the
ink tanks, the print head nozzles are probably clogged. Follow the
procedures below to clean the nozzles.
Step 1
"Printing
Printing the Nozzle Check Pattern
Pattern" on page 28
If the problem remains
Step 2
"Print
Print Head Cleaning"
Cleaning on page 31
If white stripes are noticeable
Step 2
"Aligning
Aligning the Print Head"
Head on page 35
If the problem remains
Step 3
"Print
Print Head Deep Cleaning
Cleaning" on page 33
If the problem still remains
Step 4
"Replacing
Replacing an Ink Tank"
Tank on page 39
Note
z If ink tank replacement does not resolve the problem, contact the Customer
Care Center.
z You will be alerted if low ink warning is enabled.
27
Printing Maintenance
Printing the Nozzle Check Pattern
Print the nozzle check pattern to determine whether the ink ejects properly from the print
head nozzles, and to verify print head alignment. Use this function when printed results are
blurred or the color is incorrect.
Note
1
2
Nozzle check pattern printing can be executed also from the printer
itself. With the printer on, load a sheet of A4 or Letter paper in the
printer. Hold the Resume button until the Power lamp flashes twice.
With the printer on, load a sheet of Letter paper in the printer.
Open the Printer Properties dialog box.
See "Opening
Opening the Printer Properties Dialog Box Directly from the Start Menu"
Menu on
page 11.
3
Print the Nozzle Check Pattern.
(1) Click the Maintenance tab.
(2) Click Nozzle Check.
Check
(3) When the confirmation message is displayed, click OK.
OK
See "Examining
Examining the Nozzle Check Pattern"
Pattern on page 30.
28
Printing Maintenance
1
2
With the printer on, load a sheet of Letter paper in the printer.
Open the BJ Printer Utility dialog box.
(1) Double-click the hard disk icon where the printer driver was installed, the
Applications folder, and then the Utilities folder.
(2) Double-click the Print Center icon.
(3) Select i475D from the Name list and click Configure.
Configure
3
(4) Select i475D from the Product list and click Select.
Select
Print the Nozzle Check Pattern.
(1) Select Test Print from the
pop-up menu.
(2) Click Nozzle Check.
Check
(5) When the confirmation message is displayed, click OK.
OK
See "Examining
Examining the Nozzle Check Pattern"
Pattern on page 30.
29
Printing Maintenance
„ Examining the Nozzle Check Pattern
The nozzle check pattern should appear as follows when ink is discharged properly.
Examine the nozzle check pattern output by the printer.
(1) Lines missing in this pattern indicate that the
print head of black ink requires cleaning.
See "Print
Print Head Cleaning"
Cleaning on page 31
When lines are missing
(2) White stripes in this pattern indicate that the
print head of color ink requires cleaning.
See "Print
Print Head Cleaning"
Cleaning on page 31
When white stripes appear
(3) Uneven patterns indicate that the print head
requires alignment.
See "Aligning
Aligning the Print Head"
Head on page 35
When lines are uneven When lines are even
(4) Noticeable white stripes in this pattern indicate
that the print head require alignment.
See "Aligning
Aligning the Print Head"
Head on page 35
When with noticeable white stripes
30
Printing Maintenance
Print Head Cleaning
Clean the print head if you suspect that the nozzles might be clogged. Cleaning the print
head consumes ink, so perform print head cleaning only when necessary.
1
2
Ensure that the printer is turned on.
Open the Printer Properties dialog box.
See "Opening
Opening the Printer Properties Dialog Box Directly from the Start Menu"
Menu on
page 11.
3
Start Print Head Cleaning.
(1) Click the
Maintenance tab.
(2) Click Cleaning.
Cleaning
(3) Select the ink nozzles to be cleaned, and then click Execute.
Execute
(4) When the confirmation message is displayed, click OK.
OK
1
2
Ensure that the printer is turned on.
Open the BJ Printer Utility dialog box.
(1) Double-click the hard disk icon where the printer driver was installed, the
Applications folder, and the Utilities folder.
31
Printing Maintenance
(2) Double-click the Print Center icon.
(3) Select i475D from the Name list and click Configure.
Configure
(4) Select i475D from the Product list and click Select.
Select
3
Start Print Head Cleaning.
(1) Select Cleaning
from the pop-up
menu.
(2) Click Cleaning.
Cleaning
(3) Select the ink nozzles to be cleaned, and then click OK.
OK
(4) When the confirmation message is displayed, click OK.
OK
Important Do not perform any other operations until the print head cleaning
finishes. This takes about 50 seconds.
Note
z Print head cleaning can also be performed from the printer itself.
Ensure that the printer is turned on. Hold down the Resume button
until the Power lamp flashes once.
z After print head cleaning finishes, print the nozzle check pattern to
verify that the print head nozzles are clean.
See "Printing
Printing the Nozzle Check Pattern"
Pattern on page 28.
If the problem persists, perform print head deep cleaning.
See "Print
Print Head Deep Cleaning"
Cleaning on page 33.
32
Printing Maintenance
Print Head Deep Cleaning
If print quality does not improve by standard print head cleaning, try print head deep
cleaning, which is a more powerful process. Print head deep cleaning consumes ink, so
perform this procedure only when necessary.
1
2
Ensure that the printer is turned on.
Open the Printer Properties dialog box.
See "Opening
Opening the Printer Properties Dialog Box Directly from the Start Menu"
Menu on
page 11.
3
Start Print Head Deep Cleaning.
(1) Click the Maintenace tab.
(2) Click Deep Cleaning.
Cleaning
(3) Select the ink nozzles to be cleaned, and then click Execute.
Execute
(4) When the confirmation message is displayed, click OK.
OK
1
2
Ensure that the printer is turned on.
Open the BJ Printer Utility dialog box.
(1) Double-click the hard disk icon where the printer driver was installed, the
Applications folder, and the Utilities folder.
33
Printing Maintenance
(2) Double-click the Print Center icon.
(3) Select i475D from the Name list and click Configure.
Configure
(4) Select i475D from the Product list and click Select.
Select
3
Start Print Head Deep Cleaning.
(1) Select Cleaning
from the pop-up
menu.
(2) Click Deep
Cleaning.
Cleaning
(3) Select the ink nozzles to be cleaned, and then click OK.
OK
(4) When the confirmation message is displayed, click OK.
OK
Important The process takes about one minute to complete, so simply wait until
the Power lamp stops flashing.
Note
After print head deep cleaning finishes, print the nozzle check pattern
to verify that the print head nozzles are clean.
See "Printing
Printing the Nozzle Check Pattern"
Pattern on page 28.
If the head is still not clean after the second deep cleaning, replace the
ink tank.
See "Replacing
Replacing an Ink Tank"
Tank on page 39.
If ink tank replacement does not resolve the problem, the print head
may be worn out. Contact the Customer Care Center.
34
Printing Maintenance
Aligning the Print Head
Aligning the print head position allows you to print without shifts in the color registration.
1
With the printer on, load a sheet of Letter paper in the printer.
Move the paper thickness lever to the left position.
2
Open the Printer Properties dialog box.
See "Opening
Opening the Printer Properties Dialog Box Directly from the Start Menu"
Menu on
page 11.
3
Print the pattern.
(1) Click the Maintenance tab.
(2) Click Print Head Alignment.
Alignment
(3) When the confirmation message
is displayed, click OK.
OK
(4) After the pattern is
printed, click Yes.
Yes
35
Printing Maintenance
4
Align the Print Head.
(1) Look at the print out. From the patterns, select the most even, least irregular
patterns and enter the number that corresponds.
(2) Enter the numbers.
(3) Click OK.
OK
Note
If it is difficult to pick up the best pattern on Column H, pick the setting
that produces the least noticeable vertical white stripes.
Less noticeable white stripes
More noticeable white stripes
(4) When the confirmation message is displayed, click OK.
OK
36
Printing Maintenance
1
With the printer on, load a sheet of Letter paper in the printer.
Move the paper thickness lever to the left position.
2
Open the BJ Printer Utility dialog box.
(1) Double-click the hard disk icon where the printer driver was installed, the
Applications folder, and the Utilities folder.
(2) Double-click the Print Center icon.
(3) Select i475D from the Name list and click Configure.
Configure
3
(4) Select i475D from the Product list and click Select.
Select
Print the pattern.
(1) Select Test Print from
the pop-up menu.
(2) Click Print Head Alignment.
Alignment
(3) When the confirmation message is displayed, click OK.
OK
4
Align the Print Head.
37
Printing Maintenance
(1) Look at the print out. From the patterns, select the most even, least irregular
patterns and enter the number that corresponds.
(2) Enter the numbers.
(3) Click Send.
Send
Note
If it is difficult to pick up the best pattern on Column H, pick the setting
that produces the least noticeable vertical white stripes.
Less noticeable white stripes
38
More noticeable white stripes
Printing Maintenance
Replacing an Ink Tank
When replacing an ink tank, check the model number very carefully.
The printer will not print properly if the wrong ink tank is used, or installed in
the incorrect position.
Black: BCI-24 Black
Color: BCI-24 Color
„ Replacing an Ink Tank
When an ink tank runs out of ink, replace it using the following steps.
1
Ensure that the printer is turned on, and then open the front cover.
The print head holder moves to the left.
2
Remove the empty ink tank.
Color
Black
Important z Handle ink tanks carefully to avoid staining clothing or the
surrounding area.
z Discard empty ink tanks according to the local laws and regulations
regarding disposal of consumables.
39
Printing Maintenance
3
Prepare a replacement ink tank.
(1) Unpack a new ink tank and remove the orange protective cap.
Important z Do not re-attach the protective cap once you have removed it.
z Once the protective cap is removed, do not touch the open ink port.
4
Insert the ink tank.
(1) Insert a new ink tank into a slot.
(2) Push in the tab until the ink tank snaps firmly into place.
Note
40
z To maintain optimal print quality, use an ink tank within six months
of its first use.
z Once an ink tank has been used, do not remove it from the printer
and leave it out in the open. This will cause the ink tank to dry out
and the printer may not function properly if it is reinstalled.
z Color ink consumption may occur even when black-and-white or
grayscale printing is specified.
Color ink is consumed in the head cleaning and deep cleaning,
which are necessary to maintain the printer’s capabilities.
z When an ink tank runs out of ink, replace the ink tank with a new one
immediately.
If printing is continued with no ink in the ink tank, a problem may
occur.
Printing Maintenance
5
Reset the ink counter.
Important After replacing an ink tank, be sure to reset the ink counter with the
front cover open.
The remaining ink volume display on the operation panel is displayed
properly only if the ink counter is reset.
(1) Using
(cursor buttons), locate
the ink tank you replaced.
(2) Press the OK button.
A full ink tank icon appears under
ink counter is reset.
Note
6
above
and the
If you have replaced both black and color ink tanks, press the cursor
buttons and after both ink tanks have the mark set above them, press
the OK button.
Close the front cover.
Note
Message Prompting Confirmation of Ink Tank Replacement
When the front cover remains open for a certain period of time, the
printer will output a message prompting you to confirm replacement of
the ink tank at the start of the next print job.
1. Check the message, and click Yes or OK.
OK
Mistakenly clicking No or Cancel,
Cancel instead, will prevent the low ink
warning from functioning properly. If this happens, manually reset
the ink counter in Printer Properties dialog box.
2. Select the replaced ink tank, and click OK.
OK
When both black and color ink tanks have been replaced, select both
Black and Color.
If you have not replaced the ink tank with a new one, click Cancel.
Cancel
41
Printing Maintenance
Resetting the Ink Counter in Printer Properties dialog box:
1. Open the Printer Properties dialog box and click the Maintenance
tab.
2. Click Ink Counter Reset
Reset.
3. Select the newly installed ink tank, then click OK.
OK
1. Double-click the Application folder in your hard disk, the Utilities
folder, and then the Print Center icon.
2. Select i475D from the Name list and click Configure.
Configure
3. Select i475D from the Product list and click Select.
Select
4. Select Ink Level Information from the pop-up menu.
5. Click Ink Counter Reset
Reset.
6. Select the newly installed ink tank, then click OK.
OK
„ How Low Ink Warning Setting Works
The low ink warning notifies you of low ink levels during printing. The Low Ink Warning
has been preset to be automatically displayed.
When you reset the ink counter, it will assume that the ink tank is full regardless of
how much ink actually remains. The reset is the only way to match the counter value
with an actual ink volume. Reset the ink counter when installing a new ink tank.
Low Ink Warning Display
The '!' shows a low ink level in the ink tank.
42
Printing Maintenance
BJ Status Monitor (Windows)
The color ink becomes low.
BJ Printer Utility (Macintosh)
The color ink becomes low.
How to Display Low Ink Warning Correctly
• Reset the ink counter every time you install a new ink tank.
The ink counter cannot work correctly unless you synchronize it with the actual ink
level. The ink counter can only be adjusted when it is reset at the time a new ink tank
is installed.
• Do not reset the ink counter of an ink tank in use.
Synchronization of the counter and the actual ink level will not work properly.
Important If you did not reset the counter when you installed the current ink
tanks, the low ink warning may not function correctly, until the next
time you replace the ink tanks. Also, be sure to treat both counters
separately.
Refer to "Low
Low Ink Warning Accompanied by Ink Tank Icon With '?'
'?'" on
page 52.
43
Troubleshooting
Troubleshooting
Troubleshooting usually falls into one of the following categories. In this chapter you will
find the most common printing problems. Refer to the User's Guide for additional
information on topics not covered in this section.
• "Cannot
Cannot Install the Printer Driver"
Driver on page 45
• "Print
Print Quality is Poor or Contains Errors
Errors" on page 46
• "Troubleshooting
Troubleshooting Printer Hardware
Hardware" on page 48
• "Paper
Paper Does Not Feed Properly"
Properly on page 49
• "Handling
Handling Error Messages"
Messages on page 50
• "An
An Error Message Appears on the Screen"
Screen on page 51
When an Error Occurs
The BJ Status Monitor opens and displays a message. Take the
appropriate action described in the message.
The message may vary depending on your operating system.
z In Windows Me or Windows 98, click the Guide tab and follow the onscreen instructions.
44
Troubleshooting
Cannot Install the Printer Driver
Problem
Possible Cause
Cannot Install the Installation
Printer Driver
procedure not
followed correctly
Try This
Follow the Easy Setup Instructions for proper printer driver installation.
If the installer was forced to terminate due to an error, remove the CD-ROM from
the CD-ROM drive and restart your computer. Reinstall the printer driver. If this
problem persists, contact the Customer Care Center.
Other applications
running in the
background
Other applications opened on your computer can interfere with the installation
routine. Close all open software applications before reinstalling the printer driver.
Refer to the Easy Setup Instructions for installing the printer driver.
Installation does
not start
automatically when
the CD-ROM is
inserted into the
drive
If printer driver installation did not start automatically when you inserted the CDROM into the CD-ROM drive:
1. Click Start and select My Computer
Computer.
2. Double-click the CD-ROM icon.
For non-XP Windows users, open the My Computer window, and then double-click
the CD-ROM icon.
Double-click the CD-ROM icon on your desktop to start installation.
Installation CDROM not working
properly
Ensure that there are no problems with the Setup Software & User’s Guide CDROM.
Use Windows Explorer to ensure that the CD-ROM can be read.
Ensure that the CD-ROM icon is displayed on the desktop.
If there is any problem with the CD-ROM,
CD-ROM contact the Customer Care Center.
Unable to proceed
beyond the Printer
Port Screen
Reinstall the printer driver
1.Click Cancel.
Cancel
2.When the Terminate Installation
screen is displayed, click OK.
OK
3.Click Exit,
Exit then remove the CD-ROM.
4.Turn the printer off.
5.Restart the computer.
6.Carefully follow the procedures
described in the Easy Setup
Instructions and reinstall the driver.
45
Troubleshooting
Print Quality is Poor or Contains Errors
Problem
Possible Cause
Ink does not eject
properly/Printing is
Blurred/ Colors are
Wrong / White
Streaks appear /
Printed Ruled Lines
are Displaced
Ink tank is not seated
properly
Print head nozzles
clogged
Try This
Check that the ink tanks are firmly seated in the print head and reseat them if
necessary.
Print the nozzle check pattern to check for uneven ink output.
See "Printing
Printing the Nozzle Check Pattern"
Pattern on page 28.
When a specific color is missing from the nozzle check pattern, clean the print
head.
If ink supply is uneven: See "Print
Print Head Cleaning"
Cleaning on page 31.
Print head nozzles
Print the nozzle check pattern to check for uneven ink output.
clogged or misaligned When a specific color is missing from the nozzle check pattern, clean the print
head.
• If ink supply is uneven: See "Print
Print Head Cleaning"
Cleaning on page 31
• If straight lines are misaligned: See "Aligning
Aligning the Print Head"
Head on page 35
Note
The ink tank may be clogged with dust or air if the protective
cap is replaced after the removal.
Media not loaded with Check that your paper is loaded with the correct print side facing up.
the print-side up
Note
Follow the instructions packaged with your speciality media for
loading and handling.
Incorrect paper type
On the Main tab, ensure that the Media Type selected matches the media
loaded.
Print Quality not set
properly
In the Print dialog box, select Quality & Media from the pop-up menu, and
then ensure that the Media Type selected matches the media loaded.
Be sure to set the Print Quality setting to High for Windows or Fine for
Macintosh.
On the Main tab, click High for the Print Quality setting.
Printed Paper Curls
or Ink Blots
Paper being used is
too thin
Color Intensity setting
is too high
1. In the Print dialog box, select Quality & Media from the pop-up menu, and
then click Detailed Setting.
Setting
2. Drag the Print Quality slide bar to the Fine end.
Use High Resolution Paper or Photo Paper Pro to print images that require a
lot of ink (i.e. pictures with intense colors or photographs).
Reduce the Intensity setting in the printer driver and try printing again.
1. Open the Printer Properties dialog box.
2. On the Main tab, select Manual for Color Adjustment,
Adjustment and then click Set.
Set
3. Drag the Intensity slide bar to adjust the intensity.
Paper feed roller is
dirty
46
1. In the Print dialog box, select Color Option from the pop-up menu.
2. Drag the Intensity slide bar to set the intensity.
Clean the paper feed roller.
See "Paper
Paper Does Not Feed Properly"
Properly on page 49.
Troubleshooting
Problem
Printed Surface is
Scratched
Possible Cause
Inappropriate paper
type used
Try This
Check to see if the paper you are printing on is too thick or curled.
See "Print
Print Media to Avoid"
Avoid on page 3.
Note that smudging may occur at the top and bottom edges of the paper when
using Borderless Printing. Ensure that the paper you are using is compatible
with Borderless Printing.
See "Media
Media Types Suitable for Borderless Printing"
Printing on page 22
See "Media
Media Types Suitable for Borderless Printing"
Printing on page 24
47
Troubleshooting
Troubleshooting Printer Hardware
Problem
Printer Does Not
Start or Printer
Stops During
Print Jobs
Possible Cause
Try This
Print head has
overheated due to
long periods of
continuous printing
Stop printing and turn the printer off for at least 15 minutes to allow the print head
to cool down.
The print head tends to overheat when printing continuously for long periods of
time. The print head is designed to automatically pause at line breaks before
resuming printing in order to cool down.
Caution
The area around the print head can become extremely hot
during extended print operation. Always avoid touching the
print head and its peripheral components.
Printing highresolution
photographs and
graphics
Wait until the print job finishes.
The POWER lamp flashes green while the print data is being processed. Printing
photographs and high-density graphics can take time.
Printer cable is too
long
Avoid using USB cables longer than 16.4 feet.
There may be
problems in your
operating system
Restart your computer. It may solve the problem.
Delete an undesired print job if there is any. Use BJ Status Monitor in Windows or
BJ Print Monitor in Macintosh for the deletion.
1. Open the Printer Properties dialog box.
See "Opening
Opening the Printer Properties Dialog Box Directly from the Start Menu"
Menu
on page 11.
2. Click Maintenance tab and then click Start Status Monitor.
Monitor
3. Click Display Print Queue
Queue.
4. Select Cancel All Documents in the Printer menu.
When the confirmation message is displayed, click Yes.
Yes
The print job is deleted.
Note
In Windows Me or Windows 98
Click to select an undesired document and select Purge Print
Documents in the Printer menu.
1. Select Applications from the Go menu.
2. Double-click the Print Center icon in the Utilities folder.
3. Double-click i475D displayed under Name in the Printer List.
List
4. Click to select an undesired document and click
The print job is deleted.
Cannot Print to
End of Job
Incorrect page size
selected
.
Ensure that the page size setting matches the size of the paper loaded in the
printer:
- Check the Paper Size setting from within your application to ensure that it
matches the size of the paper loaded.
- Check the Page Setup tab in the Printer Properties dialog box (for Windows) or
the Page Setup dialog box (for Macintosh) to ensure that it matches the size of
the paper loaded.
Not enough free
space on hard disk
48
Your operating system may be out of free disk space.
Check the available space on your computer’s hard disk.
Troubleshooting
Paper Does Not Feed Properly
Problem
Paper Does Not
Feed Properly
Possible Cause
Try This
Inappropriate
paper type used
Check to see if the paper you are printing on is too thick or curled.
See "Print
Print Media to Avoid
Avoid" on page 3.
Paper feed roller is
dirty
Follow the steps described below to clean the paper feed rollers.
If envelopes or post cards do not feed properly, even after correcting any paper
curl, clean the paper feed roller.
1. Ensure that the printer is turned on and there is no paper loaded in the printer.
2. Hold the Resume button down and release after the Power lamp flashes three
times.
The paper roller rotates as it cleans.
Repeat this cleaning operation three times.
3. Load a sheet of Letter plain paper in the printer.
4. Hold the Resume button down and release after the Power lamp flashes three
times, then feed the sheet of paper.
Repeat this operation three times.
If the printer still does not feed the envelopes or the post cards properly through
the printer, even after the cleaning operation, repeat the procedure.
Paper Jams
1. Gently pull the jammed paper out of the sheet feeder slot or the paper output
slot, whichever is easier.
• If the paper tears and some of it is left in the printer, turn the printer off, then
open the front cover and remove the piece of paper. Do not touch internal
parts in the printer. If you cannot reach or remove the torn paper, do not
attempt to disassemble the printer yourself. Contact the Customer Care
Center.
• If you cannot extract the paper, turn the printer off, and then turn it back on.
The remaining paper will be ejected automatically.
2. Close the front cover and reload the paper into the sheet feeder, then press the
Resume button on the printer.
49
Troubleshooting
Handling Error Messages
When a printer error occurs, the Power lamp flashes. The number of flashes
indicates the type of error that has occurred. Count the flashes and take the
appropriate action to correct the error.
Number of
Flashes
Possible Cause
Try This
Two flashes
Printer is out of
paper
Reload paper and press the Resume button.
Three flashes
Paper jam
If a paper jam occurs, clear the jammed paper, reload paper in the printer, then
press the Resume button. See "Paper
Paper Jams"
Jams on page 49.
Six flashes
Print head not
installed
Install print head.
Seven flashes
Defective print
head
Press the Power button to turn off the printer, and press the Power button again to
turn on the printer. If the same error occurs, the print head may be defective.
Contact the Customer Care Center.
Eight flashes
Waste ink tank
almost full
The printer has a built-in waste ink tank to hold the ink consumed during print
head cleaning.
Eight flashes indicates that this tank is nearly full.
Press the Resume button to clear the error so printing can continue.
Contact the Customer Care Center.
Nine flashes
Paper thickness
lever is set to the
right
To print from the memory card, set the paper thickness lever to the left (the setting
for plain paper).
Eleven flashes
A specified period
of time has lapsed
without receiving a
response from the
digital camera / The
digital camera or
digital video
camcorder
connected is not
compatible with
this printer
Disconnect the camera cable, press the printer's Resume button and reconnect
the cable.
If the error is still unresolved, there is a possibility that you are using a digital
camera or digital video camcorder that is not supported by this printer. Use digital
cameras or video camcorders that are compatible with this printer.
Note
50
Power lamp flashes
alternately green and
orange
An error that requires contacting the Customer Care Center may have occurred.
Disconnect the printer cable from the printer, and then turn the printer off and
unplug the printer from the power supply. Reconnect the printer cable, and then
plug the printer back in and turn the printer back on after leaving it about 10
minutes.
If the problem remains, contact the Customer Care Center.
Troubleshooting
An Error Message Appears on the Screen
Problem
Possible Cause
Try This
Printer not ready
The Power lamp will flash green when the printer is warming up or when a print
job is being sent to the printer. It will glow a steady (non-flashing) green when it
is ready for use or when the print job is completed.
Paper is not loaded
Load paper and press the Resume button.
Faulty connection
Ensure that the printer cable is securely connected to the computer.
Error Writing /
Output to USBxxx
Note
If you are using switching hub or other device, disconnect the
printer and reconnect it directly to the computer and try
printing again.
If successful, the problem may have been with the device.
There could also be a problem with the cable(s). Replace the
cable(s) and try printing again.
Printer port error
Verify the printer port status.
Double-click Universal Serial Bus (USB) controllers on the Device Manager
dialog box, then double-click Canon i475D to see the status.
Refer to the User's Guide for instructions on how to verify the status.
Printer port
settings and printer
interface do not
match
Ensure that the destination Printer Port is set to USB PRNnn (Canon i475D) or
USBnn (Canon i475D) (Where nn represents a number).
If the settings are not correct, follow the procedures described in the Easy Setup
Instructions and reinstall the printer driver.
Refer to the User’s Guide for instructions on how to verify status and the correct
action to take.
Printer driver is not
installed properly
Uninstall then reinstall the printer driver.
1. Click Start,
i475D, and
Start and select All Programs (or Programs),
Programs Canon i475D
Uninstall.
Uninstall
2. Follow the on-screen instructions to uninstall driver.
3. Follow the procedures described in the Easy Setup Instructions and reinstall
the printer driver.
Printer not ready
“Error No.: X300”
If the Power lamp is off, turn the printer on.
If the Power lamp is flashing green, the printer is initializing. Wait until the
Power lamp stops flashing.
Printer not properly Ensure that the printer is securely connected to the computer.
connected
Note
If you are using switching hub or other device, disconnect
the printer and reconnect it directly to the computer and try
printing again.
If successful, the problem may have been with the device.
There could also be a problem with the cable(s). Replace the
cable(s) and try printing again.
Your printer name
is not displayed in
the Printer List of
Print Center.
Center
1. Select Applications from the Go menu.
2. Double-click the Print Center icon in the Utilities folder.
3. Ensure that i475D is displayed in the Printer List.
List
If i475D is not displayed in the Printer List,
List reinstall the printer driver.
Note
If the problem persists, delete all unnecessary documents
from the Extensions and Control Panels folder.
51
Troubleshooting
Problem
Have you replaced
an ink tank with a
new one? message
is displayed
Possible Cause
Try This
If the ink tank has
been replaced with
a new one
Click Yes or OK to reset the ink counter.
See "Reset
Reset the ink counter."
counter. on page 41.
Low Ink Warning
Accompanied by Ink
Tank Icon With '?'
If the front cover
has been open for a
certain period (the
ink tank has not
been replaced)
Click No or Cancel on the dialog box described above.
You can choose the option to disable the display of this confirmation message.
1. Ensure that the printer is turned on and open the Printer Properties dialog
box.
2. Click the Maintenance tab and then click Low Ink Warning Setting.
Setting
3. Clear a check box of Display a confirmation message of Ink tank replacement
and click Send.
Send
Failure to reset ink
counter when
installing new ink
tank
The ink tank level accompanied by the ink tank icon with the “?” indicates ink
tank is not synchronized with its ink counter.
Always be sure to reset the ink counter in your printer driver when you replace
ink tank. See "Reset
Reset the ink counter."
counter. on page 41.
Note
A “?” is displayed next to the Ink counter between the time
one ink tank is removed and the ink counter is reset when
the next one is installed. Display of the “?” can be disabled
by unchecking the Display low Ink Warning check box.
1. Ensure that the printer is turned on and open the Printer Properties dialog
box.
2. Click the Maintenance tab and then click Low Ink Warning Setting icon.
3. Clear a check box of Display low ink warning off and click Send.
Send
52
Appendix
Appendix
Installing the Printer Driver when using Mac OS 9.x
When using other than Mac OS X (Mac OS 8.6 to 9.x), install the printer driver following the
procedure below.
Screen shots may differ depending on the operating system used.
1
2
3
4
5
Turn on your Mac and insert the Setup Software & User’s Guide CD-ROM.
TURN THE PRINTER ON.
Open the Mac OS 8.6-9.x folder on the CD-ROM, then double–click the
Printer Driver folder.
Double-click the Installer icon in the Printer Driver folder.
Read the License Agreement and click Accept, if you agree.
Click Install.
The printer driver will load automatically.
6 If the message “No other applications can be running…” is displayed, click
Continue.
7 When the “Installation was successful” screen displays, click Restart.
8 Open the Mac OS 8.6-9.x folder on the CD-ROM, then double–click the
Memory Card Utility folder.
9 Double-click the BJ Utility.mpkg icon.
Follow the on-screen instructions.
10 If prompted, restart your computer.
11 Open the Mac OS 8.6-9.x folder on the CD-ROM, then double–click the
Application folder.
12 Double-click on the software to be installed.
Follow the on-screen instructions.
13 When the “Installation has Finished” screen appears, click OK.
14 When prompted, restart your computer.
53
Appendix
15 Select the Apple menu, then Chooser.
16 Click the i475D icon in the Chooser.
17 Close the Chooser.
Note
Register your product at www.registercanon.com to ensure product
support.
18 To ensure highest quality output, carry out print head alignment.
Refer to the Mac OS 9 Printer Driver Guide for instructions or how to align the print
head.
54
Appendix
User’s Guide Table of Contents
Your printer’s User’s Guide offers detailed information on the following topics.
How to Use This Manual
How to Read This Manual
Printer Parts and Their Function
Front View
Operation Panel
Rear View
Inside the Printer
Useful Printing Techniques
Printing with Borderless Printing
Reducing Noise from Images Captured
with Digital Camera
Achieving Vivid Reproduction of Images
with Lots of Greens and Blues
Printing with Color and Brightness
Automatically Optimized (Windows)
Adjusting Print Quality
Smoothing the Rough Edges of Certain
Images (Windows)
Automatically Resizing the Image to Fit
the Page (Windows)
Resizing the Image by Selecting the
Scaling Ratio
Printing Multiple Pages on a Single Page
Enlarging a Document by Printing it on
Multiple Pages (Windows)
Printing Multiple Pages for Assembly into
a Booklet (Windows)
Printing on Both Sides of the Page
(Windows)
Printing Stamped Messages on
Documents (Windows)
Printing Background Images on
Documents (Windows)
Adding Illustrated Effect to Documents
Printing Entire Image in Single Color
Printing in Grayscale
Reversing the Page Printing Order
Printing on Nonstandard Size Paper
Reducing the Sound of Printer Operation
Registering Printer Driver Settings
Printing Media
Compatible Media Types
Photo Paper Pro PR-101
Photo Paper Pro PC-101S
Photo Paper Plus Glossy PP-101
Matte Photo Paper MP-101
Glossy Photo Paper GP- 401
High Resolution Paper HR-101N
T-Shirt Transfers TR-101
Transparencies CF-102
Envelopes
Checking the Status of the Printer
BJ Status Monitor Functions (Windows)
Print Center (Macintosh)
Troubleshooting
Cannot Install Printer Driver
Print Quality is Poor
Printer Does Not Start or Stops During
Print Jobs
Paper Does Not Feed Properly or Paper
Jams
The Power Lamp Flashes Orange
An Error Message is Display on the Screen
An Error Message is Displayed on the
Operation Panel
Cannot Print Properly from the Digital
Camera
An Error Message is Displayed While
Using the Photo Viewer
Problems Unique to Windows (Windows)
Problems Unique to the Macintosh
(Macintosh)
Appendix
Printing Area
Using the Memory Card Utility (Windows)
Using the BJ Utility (Macintosh)
Uninstalling Drivers
Uninstalling the User’s Guide (Windows)
Transporting printer
Printer Driver Functions (Windows)
Printer Driver Functions (Macintosh)
BJ Printer Utility
Index
55
Appendix
Specifications
Printer
Printing resolution:
4800 X 1200 dpi. max.
(Ink droplets can be placed in a pitch of 1/4800 inch at minimum.)
Print speed *
*Print speed may vary with the content of the
document and the processing speed of the
host computer.
Black printing
Max Speed (Custom Setting 5): 18 ppm
Standard: 11.8 ppm
Color printing
Max Speed (Custom Setting 5): 12 ppm
Standard: 4.9 ppm
Print width:
203.2 mm max. (8.0 in)
(for Borderless Printing: 216 mm / 8.5 in)
Resident print control mode:
Canon extended mode
Receive buffer:
56 KB
Interface:
USB/Direct Print Port
Acoustic noise level:
Approx. 45 dB (A) (in the highest print quality mode)
Operating environment:
Temperature: 5 to 35°C (41 to 95°F)
Humidity: 10 to 90%RH (no condensation)
Storage environment:
Temperature: 0 to 40°C (32 to 104°F)
Humidity: 5 to 95% RH (no condensation)
Power supply:
AC 100-127 V, 50/60 Hz
AC 220-240 V, 50/60 Hz
Power consumption:
Standby: Approx. 3 W
Printing: Approx. 16 W
Dimensions
(with the paper rest and paper output tray retracted):
15.47 (W) X 10.16 (D) X 8.58 (H) in
Weight:
Approx. 4.0 kg (8.82 lb.)
Print Head:
Black: 320 nozzles (600 dpi)
Cyan, Magenta, Yellow: 256 nozzles per each color (600 dpi)
Ink Tanks:
Capacity (pages):
Black (BCI-24 Black) approx. 300*1, approx. 580*2
Color (BCI-24 Color) approx. 160*2
1500 characters per page, normal text, at standard and plain
paper mode with Windows XP printer driver
*1
*2
Based on printing the ISO JIS-SCID No.5 pattern at standard and
plain paper mode with Windows XP printer driver
Supported recording media:
56
Compact flash card, Smart Media, SD card, Multimedia card,
Microdrive (Other memory cards can be used through the adapter
which is compatible with the above.)
Appendix
Printer
Supported recording formats:
JPEG (DCF/CIFF/Exif2.2 or earlier/JFIF), TIFF (Exif compliant), DPOF
compliant
“Bubble Jet Direct” Print
Compatible Paper
Card #1 (Photo Paper Pro 4” x 6” /101.6 x 152.4 mm ), Card #2
(Photo Paper Plus Glossy 4” x 6” /101.6 x 152.4 mm), Card #3
(Photo Paper Plus Glossy 5” x 7” /127.0 x 177.8 mm), LTR (Photo
Paper Pro or Photo Paper Plus Glossy Letter), A4 (Photo Paper Pro or
Photo Paper Plus Glossy A4)
Layout Print
Standard: Borderless / with border, Index Print: 15-35 images
Print Quality
1 level
Effect
Exif Print Compatible
DPOF Functions
Ver. 1.00 compatible (Index print, number of copies, select images,
print special characters (date/image no.))
BJ Printer Driver Systems Requirements
z Use a computer equipped on which Windows XP, Windows z Use a Macintosh series computer equipped with USB
2000, Windows Me, Windows 98 can operate.
interface on which Mac OS X v.10.2.1 to v.10.2.4 or Mac
OS 8.6-9.x can operate.
z USB interface
z Available hard-disk space for printer driver installation
z Available hard-disk space for printer driver installation
(including temporary files)
Mac OS X v.10.2.1 to v.10.2.4: 110 MB
Mac OS 8.6-9.x: 40 MB
Windows XP/Windows 2000: 75MB
Windows Me/Windows 98: 40MB
z The following functions are not supported when using
(including the capacity for the electric manual)
Mac OS X v.10.2.1 to v.10.2.4:
USB operation can only be guaranteed on a PC with pre- Duplex Printing
installed Windows XP, Windows 2000, Windows Me, or
- Photo Optimizer PRO
Windows 98. (This includes Windows XP, Windows 2000, or
Windows Me upgraded from pre-installed Windows 98 or
later)
Additional Systems Requirements for Electric Manual
z Pentium
Pentium® 75 MHz equivalent or higher processor (Pentium®
(Pentium 133MHz equivalent or higher processor recommended )
z 2x or higher CD-ROM drive (4x or higher recommended)
z Microsoft Internet Explorer 5.0 or later
57
Appendix
Safety Precautions
Please read the safety warnings and cautions provided in this manual to ensure that you use
your printer safely. Do not attempt to use printer in any way not described in this manual.
Warning
You may cause an electric shock/fire or damage the printer if you ignore any of
these safety precautions.
Choosing a location
Do not place the printer close to flammable solvents such as alcohol or thinners.
Power supply
Never attempt to plug in or unplug the printer from the power supply when your hands are wet.
Always push the plug all the way into the power outlet.
Never damage, modify, stretch or excessively bend or twist the power cord.
Do not place heavy objects on the power cord.
Never plug the printer into a power socket that is shared with other
equipment (extension lead/cord, 2- or 3- way adapter, etc.).
Never use the printer if the power cord is bundled or knotted.
If you detect smoke, unusual smells or strange noises around the printer, immediately unplug the
printer at the power supply and call for service.
Periodically, unplug the printer and use a dry cloth to wipe off any dust or dirt
collected on the plug and the power outlet. If the printer is placed at a location
exposed to a lot of dust, smoke, or high humidity, the dust collected on the
plug absorbs moisture and may cause insulation failure and fire.
fire
Cleaning the printer
Use a damp cloth to clean the printer. Never use flammable solvents such
as alcohol, benzene or thinners.
If flammable solvents come in contact with electrical components inside the
printer, it could cause a fire or electric shock.
Always unplug the printer from the power outlet before cleaning the printer.
If you accidentally switch the printer on while cleaning it, you could injure yourself or damage the
printer.
Maintaining the printer
Do not attempt to disassemble or modify the printer. There are no user serviceable parts inside
the printer.
The printer contains high-voltage components. Never attempt any maintenance procedure not
described in this guide.
Working around the
printer
58
Do not use flammable sprays near the printer.
This could cause a fire or electric shock if the spray comes into contact with electrical components
inside the printer.
Appendix
Caution
You may cause injury or damage the printer if you ignore any of these safety
precautions.
Choosing a location
Do not install the printer in a location that is unstable or subject to excessive vibration.
Do not install the printer in locations that are very humid or dusty, in direct sunlight, outdoors, or
close to a heating source.
To avoid the risk of fire or electric shocks, install the printer in a location with an ambient
temperature range of 5°C to 35°C (41°F to 95°F) and humidity of 10% to 90% (condensation free).
Do not place the printer on a thick rug or carpet.
When moving the printer, carry the printer at both ends.
Power supply
Ensure that the area around the power outlet is kept clear at all times so you
can easily unplug the power cord if necessary.
Never remove the plug by pulling on the cord.
Do not use an extension lead/ cord.
Never use a power supply source other than the one rated for the printer in the country where you
purchased the printer.
AC 100-127 V, 50/60 Hz
AC 220-240 V, 50/60 Hz
Working around the
printer
Never put your hands or fingers in the printer while it is printing.
Do not place metal objects (paper clips, staples, etc.) or containers of flammable solvents (alcohol,
thinners, etc.) on top of the printer.
If any foreign object (metal or liquid) fall into the printer, unplug the power cord and call for
service.
Print heads and ink tanks For safety reasons store print heads and ink tanks out of the reach of small children.
If a child ingests any ink, consult a doctor immediately.
Do not shake print head or ink tanks.
Ink may leak out and stain clothing or the surrounding area.
Never touch the electrical contacts on a print head after printing.
The metal parts may be very hot and could cause burns.
59
Appendix
Regulatory Information
Color Printer Model: K10223 (i475D
(i475D)
i475D)
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may
not cause harmful interference, and (2) this device must accept any interference received, including interference that may
cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of
the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee
that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Use of a shielded cable is required to comply with Class B limits in Subpart B of Part 15 of the FCC Rules.
Do not make any changes or modifications to the equipment unless otherwise specified in the manual. If such changes or
modifications should be made, you could be required to stop operation of the equipment.
Canon U.S.A., Inc.
One Canon Plaza
Lake Success, NY 11042
1-516-328-5600
Canadian Radio Interference Regulations
This digital apparatus does not exceed Class B limits for radio noise emissions from a digital apparatus as set out in the
interference-causing equipment standard entitled “Digital Apparatus”, ICES-003 of the Industry Canada.
Cet appareil numérique respecte les limites de bruits radio éléctiques applicables aux appareils numériques de Classe B
prescrites dans la norme sur le matériel brouilleur: “Appareils Numériques”, NMB-003 édictée par l’Industrie Canada.
60
Appendix
CANON LIMITED WARRANTY --- (USA Only)
The limited warranty set forth below is given by Canon U.S.A., Inc. (“Canon USA”) with respect to the new or refurbished
Canon-brand printer or scanner (each a “Product”) packaged with this limited warranty, when purchased and used in the
United States only.
The Product is warranted against defects in materials and workmanship under normal use and service (a) for a period of one
(1) year from the date of original purchase when delivered to you in new condition in its original container or (b) for 90 days
from the date of original purchase for refurbished Products. Defective parts or a defective Product returned to a Canon USA
repair facility or a Canon USA Authorized Service Facility (“ASF”), and proven to be defective upon inspection, will be repaired,
exchanged for new or comparable rebuilt parts, or exchanged for a refurbished Product, as determined by the Canon USA
repair Facility or the ASF. Warranty repair or replacement shall not extend the original warranty period of the Product. This
warranty does not cover any accessories, or any consumables, such as paper or ink cartridges, as to which there shall be no
warranty or replacement.
This limited warranty shall only apply if the Product is used in conjunction with compatible computer equipment and software.
Canon shall have no responsibility for such items except for compatible Canon brand peripheral equipment covered by a
separate warranty (“Separate Warranty”). Repairs of such Canon brand peripheral equipment shall be governed by the terms
of the Separate Warranty. Non-Canon brand equipment and software that may be distributed with the Product are sold “as is”
and without warranty of any kind by Canon USA, including any implied warranty regarding merchantability or fitness for a
particular purpose, and all such warranties are disclaimed. The sole warranty, if any, with respect to such non-Canon brand
items is given by the manufacturer or producer thereof.
This limited warranty covers all defects encountered in normal use of the Product and does not apply in the following cases:
(a)
Loss of or damage to the Product due to abuse, neglect, mishandling, improper packaging by you, alteration, accident,
electrical current fluctuations, improper use, failure to follow operating or maintenance instructions, or environmental
conditions prescribed in Canon USA’s user’s manual or other documentation, or services performed by someone other
than a Canon USA repair facility or its ASF. Without limiting the foregoing, dropping the Product, scratches, and
abrasions will be presumed to have resulted from misuse, abuse or failure to operate the Product as set forth in the
operating instructions.
(b)
Use of parts or supplies (other than those sold by Canon USA) that cause damage to the Product or cause abnormally
frequent service calls or service problems.
(c)
If the Product has had it serial number or dating defaced, altered or removed.
ANY SYSTEM SOFTWARE (WHETHER FACTORY LOADED ON THE PRODUCT OR CONTAINED ON THE SOFTWARE DISKETTES OR CDROM'S ENCLOSED WITH, OR ACCOMPANYING, THE PRODUCT), AND ANY UTILITY SOFTWARE, DISTRIBUTED WITH OR FOR THE
PRODUCT, IS SOLD "AS IS" AND WITHOUT WARRANTY BY CANON. THE SOLE WARRANTY WITH RESPECT TO SUCH SOFTWARE IS
CONTAINED IN THE SOFTWARE MANUFACTURER'S LICENSE AGREEMENT DISTRIBUTED THEREWITH, INCLUDING ANY LIMITATIONS
AND DISCLAIMERS THEREON. PLEASE CONTACT CANON IMMEDIATELY IF YOU HAVE NOT RECEIVED A COPY OF THE SOFTWARE
MANUFACTURER'S LICENSE AGREEMENT.
NO IMPLIED WARRANTY, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE,
APPLIES TO THE PRODUCT AFTER THE APPLICABLE PERIOD OF THE EXPRESS LIMITED WARRANTY STATED ABOVE, AND NO OTHER
EXPRESS WARRANTY OR GUARANTY, EXCEPT AS MENTIONED ABOVE, GIVEN BY ANY PERSON OR ENTITY WITH RESPECT TO THE
PRODUCT SHALL BIND CANON USA, OR ITS ASF. (SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED
WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.) CANON USA SHALL NOT BE LIABLE FOR LOSS OF
REVENUES OR PROFITS, INCONVENIENCE, EXPENSE FOR SUBSTITUTE EQUIPMENT OR SERVICE, STORAGE CHARGES, LOSS OR
CORRUPTION OF DATA, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE, OR
INABILITY TO USE THE PRODUCT REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF CANON USA
OR ITS ASF HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR SHALL RECOVERY OF ANY KIND AGAINST CANON
USA OR ITS ASF BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT CAUSING THE ALLEGED DAMAGE.
WITHOUT LIMITING THE FOREGOING, YOU ASSUME ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO YOU AND YOUR
PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF THE POSSESSION, USE, MISUSE, OR INABILITY TO USE THE
PRODUCT SOLD BY CANON USA NOT CAUSED SOLELY AND DIRECTLY BY THE NEGLIGENCE OF CANON USA, OR ITS ASF. (SOME
STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE
EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU.) THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE
ORIGINAL PURCHASER OF THE PRODUCT OR THE PERSON FOR WHOM IT WAS PURCHASED AS A GIFT, AND STATES YOUR
EXCLUSIVE REMEDY.
61
Appendix
Canon offers a full range of customer technical support* options:
•
•
•
For interactive troubleshooting, e-mail technical support, the latest driver downloads and answers to frequently asked
questions (www.canontechsupport.com)
Free live technical support Monday—Saturday (excluding holidays) for products still under warranty (1-757-413-2848)
TDD (Telephone Device for the Deaf ) (1-866-251-3752)
If the problem cannot be corrected by using one of the above technical support options, repair options are available at the time
of your call to the Free live technical support number above or via the website at www.canontechsupport.com
This limited warranty gives you specific legal rights, and you may also have other rights, which vary from state to state.
*
Support program specifics are subject to change without notice.
Canon U.S.A., Inc.
One Canon Plaza
Lake Success, NY 11042
USA
Canon is a registered trademark of Canon Inc.
62
Index
Index
A
I
Adjusting Paper Thickness Lever .................................. 4
Adjusting Print Quality ................................................12
Advanced Printing .......................................................11
Aligning the Print Head ...............................................35
An Error Message Appears on the Screen .....................51
ImageBrowser ............................................................ 21
Ink Counter Reset ....................................................... 42
Ink Tank ..................................................................... 39
Installing the Printer Driver when using Mac OS 9.x ..... 53
B
Balloon Help ................................................................ 2
BCI-24 Black ...............................................................39
BCI-24 Color ................................................................39
BJ Print Monitor ...........................................................48
BJ Printer Driver Systems Requirements .......................57
BJ Printer Utility dialog box ..........................................29
BJ Status Monitor ..................................................44, 48
Borderless (full) ....................................................24, 26
Borderless Printing ............................. 20, 21, 22, 24, 47
Bubble Jet Direct Print .................................................57
C
Cancel button .........................................................8, 10
Cancelling Print Jobs .................................................... 8
CANON LIMITED WARRANTY - (USA Only) ......................61
Cleaning ...............................................................31, 32
D
Deep Cleaning .......................................................33, 34
Driver
saving setting ......................................................17
settings ...........................................................8, 10
uninstalling .........................................................51
E
Easy-PhotoPrint .............................................. 21, 22, 24
Easy-WebPrint ............................................................21
Examining the Nozzle Check Pattern ............................30
Exif 2.2 .......................................................................21
Exif Print .....................................................................21
G
Glossy Photo Paper ...................................................... 6
H
Handling Error Messages .............................................50
Help ............................................................................. 2
High Resolution Paper .................................................. 6
L
Load Limit Mark ............................................................ 4
Loading Paper .............................................................. 3
Low Ink Warning ......................................................... 42
Low Ink Warning Setting ............................................. 52
M
Matte Photo Paper ........................................................ 6
Media Type ......................................................... 6, 8, 10
Media Types Suitable for Borderless Printing ........ 22, 24
N
Nozzle Check ........................................................ 28, 29
Nozzle Check Pattern
examining ........................................................... 30
printing .............................................................. 28
O
Opening the Printer Properties Dialog Box Directly from the
Start Menu ............................................................. 11
Opening the Printer Properties Dialog Box from Your
Application Program ............................................... 11
P
Page Setup ............................................................. 9, 48
Page Setup dialog box ................................................ 48
Paper feed roller ......................................................... 49
Paper Jams ................................................................. 49
Paper Rest Load Limit ................................................... 6
Paper Size .................................................................... 9
Paper thickness lever .................................................... 4
Paper Thickness Lever Position ..................................... 6
Photo Noise Reduction ................................................ 16
Photo Optimizer PRO .................................................. 14
Photo Paper Plus Glossy ............................................... 6
Photo Paper Pro ............................................................ 6
Photo Paper Pro Perforated ........................................... 6
PhotoRecord ............................................................... 21
PhotoStitch ................................................................ 21
POWER button .............................................................. 2
POWER lamp ................................................................. 2
Power lamp ................................................................ 50
63
Index
Print dialog box .........................................................7, 9
Print Head Alignment ............................................35, 37
Print Head Cleaning .................................................... 31
Print Head Deep Cleaning ........................................... 33
print head holder ....................................................... 39
Print Media to Avoid ..................................................... 3
Print Mode ................................................................. 10
Print Quality ................................................ 8, 10, 12, 46
Printer Driver Settings for Media Type ........................... 6
Printer Properties dialog box ....................... 7, 11, 28, 46
Printing Borderless Photographs ...........................22, 24
Printing the Nozzle Check Pattern ............................... 28
R
Recalling Driver Settings ............................................ 17
Regulatory Information ............................................... 60
Replacing an Ink Tank ............................................27, 39
Resetting the Ink Counter ........................................... 41
S
Safety Precautions ..................................................... 58
Saving Driver Setting .................................................. 17
Speciality Media .......................................................... 6
Specifications ............................................................ 56
T
Technical support ....................................................... 62
Transparencies ............................................................. 6
Troubleshooting ......................................................... 44
T-Shirt Transfers ........................................................... 6
Turning on the Printer ................................................... 2
U
Uninstalling the printer driver ..................................... 51
Using Speciality Media ................................................. 5
V
Vivid Photo ................................................................ 15
W
Warranty .................................................................... 61
When Printing Becomes Faint or Colors are Incorrect ... 27
Z
ZoomBrowser EX ........................................................ 21
64
i 475D
Series
Desktop Photo Printer
Quick Start Guide
Quick Start Guide
Canon U.S.A., Inc.
One Canon Plaza, Lake Success, NY 11042, U.S.A.
Canon Inc.
30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan
Canon Canada, Inc.
6390 Dixie Road, Mississauga, Ontario, L5T 1P7, Canada
Canon Latin America, Inc.
703 Waterford Way, Suite 400, Miami, FL 33126, U.S.A.
Canon Mexicana S. de R.L. de C.V.
Periferico Sur No. 4124 Col. Ex-Rancho de Anzaldo, C.P. 01900, Mexico, D.F.
QA7-2840-V01
©2003 Canon U.S.A., Inc.
40-42526-0503
Printed in Vietnam
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