Sonicwall SonicPoint N2 Getting Started Guide


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SonicWall™   SonicPoint   N2

Getting   Started   Guide

Regulatory   Model   Number:   APL26 ‐ 0B3

Copyright   ©   2017   SonicWall   Inc.

  All   rights   reserved.

SonicWall   is   a   trademark   or   registered   trademark   of   SonicWall   Inc.

  and/or   its   affiliates   in   the   U.S.A.

  and/or   other   countries.

  All   other   trademarks   and   registered   trademarks   are   property   of   their   respective   owners

The   information   in   this   document   is   provided   in   connection   with   SonicWall   Inc.

  and/or   its   affiliates’   products.

  No   license,   express   or   implied,   by   estoppel   or   otherwise,   to   any   intellectual   property   right   is   granted   by   this   document   or   in   connection   with   the   sale   of   SonicWall   products.

  EXCEPT   AS   SET   FORTH   IN   THE   TERMS   AND   CONDITIONS   AS   SPECIFIED   IN   THE   LICENSE  

AGREEMENT   FOR   THIS   PRODUCT,   SONICWALL   AND/OR   ITS   AFFILIATES   ASSUME   NO   LIABILITY   WHATSOEVER   AND   DISCLAIMS   ANY   EXPRESS,   IMPLIED   OR   STATUTORY   WARRANTY  

RELATING   TO   ITS   PRODUCTS   INCLUDING,   BUT   NOT   LIMITED   TO,   THE   IMPLIED   WARRANTY   OF   MERCHANTABILITY,   FITNESS   FOR   A   PARTICULAR   PURPOSE,   OR   NON ‐ INFRINGEMENT.

  IN   NO  

EVENT   SHALL   SONICWALL   AND/OR   ITS   AFFILIATES   BE   LIABLE   FOR   ANY   DIRECT,   INDIRECT,   CONSEQUENTIAL,   PUNITIVE,   SPECIAL   OR   INCIDENTAL   DAMAGES   (INCLUDING,   WITHOUT  

LIMITATION,   DAMAGES   FOR   LOSS   OF   PROFITS,   BUSINESS   INTERRUPTION   OR   LOSS   OF   INFORMATION)   ARISING   OUT   OF   THE   USE   OR   INABILITY   TO   USE   THIS   DOCUMENT,   EVEN   IF  

SONICWALL   AND/OR   ITS   AFFILIATES   HAVE   BEEN   ADVISED   OF   THE   POSSIBILITY   OF   SUCH   DAMAGES.

  SonicWall   and/or   its   affiliates   make   no   representations   or   warranties   with   respect   to   the   accuracy   or   completeness   of   the   contents   of   this   document   and   reserves   the   right   to   make   changes   to   specifications   and   product   descriptions   at   any   time   without   notice.

  SonicWall  

Inc.

  and/or   its   affiliates   do   not   make   any   commitment   to   update   the   information   contained   in   this   document.

For   more   information,   visit   https://www.sonicwall.com/legal/ .

Legend

WARNING:   A   WARNING   icon   indicates   a   potential   for   property   damage,   personal   injury,   or   death.

CAUTION:   A   CAUTION   icon   indicates   potential   damage   to   hardware   or   loss   of   data   if   instructions   are   not   followed.

IMPORTANT,   NOTE,   TIP,   MOBILE,   or   VIDEO:   An   information   icon   indicates   supporting   information.

SonicPoint   N2   Getting   Started   Guide

Updated  ‐  January   2017

232 ‐ 003412 ‐ 50     Rev   A

1

Introduction

In

 

this

 

guide

This   Getting   Started   Guide   provides   instructions   for   basic   installation   and   configuration   of   the   SonicWall™   SonicPoint   N2   wireless   access   point   in   single ‐ unit   or   multi ‐ unit   wireless   deployments.

Chapter   1

Introduction   on   page   3

Topics

Wireless   overview   on   page   5

SonicWall   SonicPoint   N2   Getting   Started   Guide 3

Chapter

Initial  

  2

Setup   on   page   9

Chapter   3

Configuring   SonicOS   for   wireless   access   on   page   21

Topics

Check   package   contents   on   page   9

Deployment   requirements   on   page   10

SonicPoint   N2   available   ports/status   LEDs   on   page   11

Installing   antennas   on   page   13

Connecting   Ethernet   cables   on   page   13

Wireless   access   point   placement   considerations   on   page   15

Mounting   the   SonicPoint   N2   on   page   17

Topics

Configuring   SonicOS   for   SonicPoint   N2   on   page   21

Verifying   SonicPoint   operation   on   page   25

Troubleshooting   tips   on   page   26

Chapter   4

Support   and   product   registration   on   page   27

Topics

Registration   and   support   on   page   27

Online   support   and   training   on   page   28

4 SonicWall   SonicPoint   N2   Getting   Started   Guide

Chapter   5

Product   safety   and   regulatory   information   on   page   29

Topics

Mounting   the   appliance   on   page   30

Verwarnung   Weitere   hinweise   zur   montage   on   page   31

EU   and   EFTA   on   page   32

Declaration   of   conformity   on   page   33

Wireless

 

overview

The   SonicPoint   N2   is   part   of   the   next   evolutionary   generation   in   wireless   access   points   after   the   SonicWall   SonicPoint   N   and   NDR.

 

The   SonicPoint   N2   provides   physical   layer   enhancements   for   higher   throughput   with   a   maximum   data   rate   of   450   Mbps.

  To   achieve   this,   the   SonicPoint   N2   uses:  

• More   antennas—three   antennas   for   the   5   GHz   radio,   and   three   more   for   the   2.4

  GHz   radio

• Wider   channels—40   MHz ‐ wide   channels   for   the   802.11n

  radio   module

• More   spatial   streams—3X3   multiple ‐ input   and   multiple ‐ output,   (MIMO)   for   the   802.11n

  radio   module,   where   the   capacity   of   a   radio   link   is   multiplied   using   multipath   propagation.

SonicWall   SonicPoint   N2   Getting   Started   Guide 5

SonicWall   wireless   firewalling

When   a   wireless   device   uses   a   SonicWall   SonicPoint   N2   wireless   access   point   to   communicate   with   a   wireless   device   on   another   subnet   or   on   a   completely   different   network,   traffic   between   the   devices   is   forced   to   traverse   the   SonicWall   network   security   appliance.

  This   traversal   enables   security   services   to   be   enforced   by   SonicOS.

Standard   practice   for   wireless   firewalling   (where   one   wireless   client   is   communicating   with   another)   bypasses   many   of   the   critical   security   services.

  The   following   illustration   shows   the   standard   practice   for   wireless   firewalling.

Standard   wireless   firewalling

?

Many   security   products   on   the   market   share   this   potential   vulnerability   when   two   users   connected   by   a   common   hub   or   wireless   access   point   wish   to   exchange   data.

SonicWall   addresses   this   security   shortcoming   by   managing   the   SonicPoint   access   points   from   the   network   security   appliance.

  This   allows   complete   control   of   the   wireless   space,   including   zone   enforcement   of   security   services   and   complete   firewalling   capabilities.

Secure   wireless   firewalling

SonicWall

SonicPoint

6

Other Security Appliance

Content Filtering Service

Client Anti-Virus Enforcement

Gateway Anti-Virus

Gateway Anti-Spyware

Intrusion Prevention Service

Security Services WLAN Zone

SonicWall   SonicPoint   N2   Getting   Started   Guide

WLAN Zone

SonicWall appliance

Content Filtering Service

Client Anti-Virus Enforcement

Gateway Anti-Virus

Gateway Anti-Spyware

Intrusion Prevention Service

Security Services

Frequency   bands   and   channels

There   are   currently   five   widely   adopted   standards   for   802.11

  wireless   network   types:   a,   b,   g,   n,   and   ac.

  802.11n

  and   802.11ac

  are   the   newest   and   highest   capacity   standards,   but   older   client   devices   may   not   be   able   to   utilize   the   newer   standards.

 

Wireless   standards

802.11

  (x)

802.11a

802.11b

802.11g

802.11n

802.11ac

Frequency   standard

5   GHz

2.4

  GHz

2.4

  GHz

2.4

  GHz   and   5   GHz

5   GHz   +   multichannel   +   multipath

Maximum   data   rate

54   Mbps

11   Mbps

54   Mbps

450   Mbps

1.3

  Gbps

Different   frequency   bands   provide   varying   signal   strength   and   quality   over   different   distance   ranges.

  Signals   in   the   2.4

  GHz   range   tend   to   pass   through   physical   barriers   better   and   carry   farther   than   those   in   the   5   GHz   range,   but   they   do   not   provide   as   high   a   data   rate.

  Signals   in   the   5   GHz   range   provide   faster   data   rates   for   better   throughput,   but   the   signal   attenuates   faster   and   is   best   suited   for   open   spaces.

Strengths   and   weaknesses   of   5   GHz   and   2.4

  GHz   signals

Strength

Weakness

5   GHz

Higher   speed,   more   channels

Limited   penetration   of   walls,   client   compatibility

2.4

  GHz

Longer

More  

  Range, sources  

  stronger of  

  signal interference

  penetration

SonicWall   SonicPoint   N2   Getting   Started   Guide 7

Refer   to  

Radio   frequency   barriers

  and  

RF   interference   on   page   16

  for   detailed   information   about   RF   barriers   and   interference.

To   allow   multiple   separate   wireless   networks   in   a   shared   and   confined   space,   the   RF   medium   is   divided   into   channels.

  For   devices   in   the   5   GHz   range   (802.11a/n/ac),   this   means   the   possibility   of   up   to   23   discrete   channels.

 

For   devices   using   the   2.4

  GHz   range   (802.11b/g/n),   the   wireless   space   is   limited   to   a   maximum   of   14   overlapping   channels.

  As   a   result   of   these   overlapping   channels,   2.4

  GHz   technology   provides   only   a   total   of   three   discrete   channels.

802.11

  comparison   chart

802.11

  signal   characteristics

#   of   Channels   in   USA

#   of   Channels   in   EU

802.11a

23

23

#   of   Channels   in   Japan 15

Frequency   Band

Max.

  Data   Rate

5  

54

GHz

  Mbps

Radius   (Range) 90ft/25m

802.11b

11

13

14

2.4

  GHz

11   Mbps

120ft/35m

802.11g

11

13

14

2.4

  GHz

54   Mbps

120ft/35m

802.11n

11

13

14

2.4/5   GHz

450   Mbps   (For  

3X3   MIMO)

300ft/90m

802.11ac

21

16

19

5   GHz

1.3

  Gbps   (For   QAM ‐

64,   MIMO   3X3,   and   80  

MHz   channels)

120ft/35m

8

NOTE:   Although   802.11b/g/n   standards   provide   between   11   and   14   channels,   only   three   of   those   channels   are   fully   discrete  

(non ‐ overlapping)   channels.

SonicWall   SonicPoint   N2   Getting   Started   Guide

2

Initial

 

Setup

This   section   provides   a   basic   checklist   of   materials,   hardware   information,   and   describes   how   to   connect   and   configure   physical   aspects   of   the   SonicWall   SonicPoint   N2   including   antennas,   cabling,   and   mounting.

Check   package   contents   on   page   9

Deployment   requirements   on   page   10

SonicPoint   N2   available   ports/status   LEDs   on   page   11

Installing   antennas   on   page   13

Connecting   Ethernet   cables   on   page   13

Wireless   access   point   placement   considerations   on   page   15

Mounting   the   SonicPoint   N2   on   page   17

Check

 

package

 

contents

Before   continuing,   ensure   that   your   SonicPoint   N2   package   contains   the   following   materials:

SonicWall   SonicPoint   N2   Getting   Started   Guide 9

SonicPoint   N2   Appliance   Checklist

SonicWall   SonicPoint   N2   Appliance

Antennas   (6)

Mounting   Kit   (Ceiling   Brackets,   Anchor   and   Screw   Kit)

Getting   Started   Guide

Any   items   missing?

If   any   of   the   items   corresponding   to   your   product   are   missing   from   the   package,   contact   Technical   Support   at:   https:// support.sonicwall.com/contact ‐ support

A   listing   of   the   most   current   support   documents   are   available   online   at:   https://support.SonicWall.com/SonicWall ‐ SonicPoint ‐ series/ ace/release ‐ notes ‐ guides

Deployment

 

requirements

SonicOS   firmware  

• SonicWall   SonicPoint   N2   access   points   are   centrally   managed   by   SonicWall   network   security   appliances   running   the   following   versions   of   SonicOS:

• SonicOS   5.9.1.6

  or   a   higher   5.9

  release

• SonicOS   6.2.5.1

  or   higher

Power   over   Ethernet

• An   802.3at

  compliant   PoE   injector   or   PoE ‐ capable   switch   capable   of   providing   25   watts   of   power   to   each  

SonicPoint   N2   is   required.

Internet   connectivity

• An   active   Internet   connection   is   required   for   your   firewall   to   download   the   latest   SonicPoint   firmware.

Gigabit   Ethernet   connectivity

• 802.11n

  wireless   hardware   requires   more   bandwidth   than   a   single   (or   even   dual)   10/100   Ethernet   connection   can   handle.

  Gigabit   Ethernet   connectivity   between   the  

WLAN   and   the   LAN   is   required   to   take   full   advantage   of  

802.11n

  speed.

See  

Product   safety   and   regulatory   information   on   page   29 .

10 SonicWall   SonicPoint   N2   Getting   Started   Guide

SonicPoint

 

N2

 

available

 

ports/status

 

LEDs

Available   ports

LAN1/PoE   port.

Provides   Ethernet   and  

Power   over   Ethernet   (PoE)   connections.

LAN2   port.

Provides   an   additional   Ethernet   connection.

  Refer   to   the   SonicOS   Administration   Guide   for   use   cases.

Console   port.

Provides   a   management   connection   using   CLI   >   DB9   cable   (for   command   line   management   only).

SonicWall   SonicPoint   N2   Getting   Started   Guide 11

Status   LEDs

LED   (5G)

 ‐  On   (solid   green,   5   GHz   radio   link)

 ‐  Blinking   green   (5   GHz   radio   activity)

LED   (lan1)

 ‐  On   (solid   yellow   or   green,   Ethernet   link)

 ‐  Blinking   yellow   (1G   Ethernet   activity)

 ‐  Blinking   green   (10/100M   Ethernet   activity)

LED   (lan2)

 ‐  On   (solid   yellow   or   green,   Ethernet   link)

 ‐  Blinking   yellow   (1G   Ethernet   activity)

 ‐  Blinking   green   (10/100M   Ethernet  

LED   (2.4G)

 ‐  On   (solid   green,   2.4

  GHz   radio   link)

 ‐  Blinking   (2.4

  GHz   radio   activity)

LED   (Tool)

 ‐  On   (solid   yellow,   error)

 ‐  Blinking   (safe   mode)

LED   (Power)

 ‐  On   (solid   blue,   power)

 ‐  Blinking   (booting/FW   upgrade)

12 SonicWall   SonicPoint   N2   Getting   Started   Guide

Installing

 

antennas

To   install   the   antennas   on   your   SonicPoint   N2

1 Remove   all   six   antennas   from   their   bags   and   place   one   on   each   connector.

  Match   the   fittings   with   the   antenna   style.

  There   are   three   of   each   type.

2 Carefully   finger ‐ tighten   the   fittings.

3 Adjust   the   antennas   for   optimal   reception.

For   optimal   wireless   coverage   in   most   cases,   the   SonicPoint   N2   antennas   should   be   oriented   vertically.

  The   circular   design   of   the   SonicPoint   aides   in   creating   a   strong   multi ‐ directional   wireless   signal   pattern.

  In   most   cases,   leaving   the   antennas   straight   up   (as   shown   in   the   illustration)   provides   the   best   overall   coverage.

TIP:   There   may   be   a   “dead”   zone   directly   underneath   the   SonicPoint   N2   when   it   is   mounted   on   the   ceiling   with   the   antennas   oriented   vertically.

  You   can   mitigate   this   by   slightly   angling   the   antennas.

CAUTION:   The   SonicPoint   N2   uses   dipole   antennas   with  

5.5dBi

  at   5   GHz   and   3.5dBi

  at   2.4

  GHz.

  Only   antennas   provided   by   SonicWall   are   authorized   for   use   with   the  

SonicPoint   N2.

  Be   aware   of   the   regulations   in   your   region   before   using   other   antennas.

Connecting

 

Ethernet

 

cables

The   SonicPoint   N2   can   be   cabled   with   CAT5,   CAT5e,   or   CAT6  

Ethernet   cabling.

 

SonicWall   SonicPoint   N2   Getting   Started   Guide 13

The   SonicPoint   N2   is   powered   using   Power   over   Ethernet  

(PoE).

  A   SonicWall   802.3at

  compliant   PoE   line   injector   (sold   separately),   or   an   802.3at

  compliant   switch   is   required   to   power   each   SonicPoint   N2.

 

To   connect   PoE   to   your   SonicPoint   N2

1 Using   an   Ethernet   cable,   connect   the   Data in   port   on   the   SonicWall   PoE   Injector   to   an   existing   WLAN   zone   interface   or   to   an   unused   interface   to   be   configured   later   in   SonicOS.

 

2 Using   a   second   Ethernet   cable,   connect   the   Data   and  

Power   out   port   on   the   SonicWall   PoE   injector   to   the  

LAN1/PoE   port   on   your   SonicPoint   N2.

3 Plug   the   power   cord   of   the   SonicWall   PoE   injector   into   an   appropriate   power   outlet.

4 Wait   for   the   LAN1   LED   on   the   SonicPoint   N2   to   illuminate   green.

  This   indicates   an   active   connection.

 

See

  Product   safety   and   regulatory   information   on   page   29 .

X1 WAN

Internet

X0 LAN

Local Network (LAN)

X2 WLAN

PoE Injector or PoE Switch

Wireless Clients

CAUTION:   An   802.3at

  compliant   PoE   injector   or   PoE ‐ capable   switch   capable   of   providing   25   watts   of   power   to   each   SonicPoint   N2   is   required.

To   maintain   25   watts   of   power   to   the   SonicPoint   N2,   the   maximum   length   of   CAT5e   cable   from   the   802.3at

 

PoE   injector   to   the   SonicPoint   N2   is   30   meters.

14 SonicWall   SonicPoint   N2   Getting   Started   Guide

Wireless

 

access

 

point

 

placement

 

considerations

Physical   placement   of   the   SonicPoint   N2   wireless   access   point   has   a   measurable   effect   on   who   can   and   cannot   access   your   wireless   signal.

 

Access   points   should   be   kept   clear   of   Radio   Frequency   (RF)   interference   sources.

  RF   barriers   can   be   circumvented   by   deploying   multiple   access   points.

A   site   survey   will   help   find   the   optimum   wireless   access   point   placement,   but   you   can   find   usable   locations   without   it.

 

Considerations   include:

• Number   of   access   points   versus   user   density   –   If   too   many   users   are   serviced   by   a   single   access   point,   maximum   transfer   rates   are   reached   and   that   access   point   may   become   a   bottleneck   for   the   whole   system.

• Bandwidth   –   How   much   data   is   moving   upstream   and   downstream   for   a   given   type   of   user?

• Ethernet   cabling   –   Where   are   you   running   the   powered  

Ethernet   (PoE)   cable   to   and   how   are   you   securing   that   cable?

  Is   your   PoE   switch   802.3at

  compliant   and   able   to   power   all   access   points   with   25   watts   each?

 

To   maintain   25   watts   of   power   to   the   SonicPoint   N2,   the   maximum   length   of   CAT5e   cable   from   the   802.3at

  PoE   injector   to   the   SonicPoint   N2   is   30   meters.

• Hubs   /   Switches   –   Your   wireless   deployment   has   to   tie   back   into   your   network   security   appliance   and   LAN   resources.

  Consider   where   your   key   networking   devices   are   deployed   and   how   they   will   connect   efficiently   with   your   wireless   appliances.

  What   speed   is   needed   for   your   Ethernet   connection   to   accommodate   the   number   of   access   points   you   are   installing?

  A   Gigabit   Ethernet   interface   is   recommended   when   connecting   a  

SonicPoint   N2   to   your   SonicWall   network   security   appliance.

 

• Legacy   clients   –   Older   laptops   and   mobile   devices   may   not   support   802.11n.

  Although   clients   with   802.11a/g/ b   hardware   are   supported   by   the   SonicWall   SonicPoint  

N2,   the   presence   of   these   legacy   clients   within   range   of   your   wireless   network   could   affect   the   connection   speed   of   your   802.11n

  clients.

For   example,   an   802.11b

  device   authenticated   to   the  

SonicPoint   N2   could   limit   all   clients   connected   to   that   radio   to   802.11b

  data   rates.

SonicWall   SonicPoint   N2   Getting   Started   Guide 15

Radio   frequency   barriers

Determining   how   to   circumvent   RF   barriers   can   be   a   challenging   part   of   the   placement   process,   but   RF   barriers   can   also   be   used   beneficially   in   an   attempt   to   block   signals   where   you   do   not   want   coverage.

  The   5   GHz   frequency   is   more   sensitive   to   RF   barriers.

  A   wall   that   allows   a   2.4

  GHz   wireless   network   to   operate   may   block   a   5   GHz   one.

Common   RF   barrier   types

Barrier   Type

Open   air

Glass,   wood,   drywall,   cube   partitions

Floors   and   outer   walls,   aquariums

(brick/marble/granite/water)

Concrete,   security   glass,   wire   mesh,   stacked   books/paper

Metal   partitions,   desks,   reinforced   concrete

RF   Signal   Blocking

Very   Low

Low

Medium

High

Very   High

RF   interference

RF   interference   from   home,   office,   and   medical   equipment   is   a   common   challenge   in   wireless   deployments.

 

When   considering   RF   interference   sources,   remember   that   most   cell/wireless   phones   and   Bluetooth   devices   only   utilize   the   2.4

  GHz   frequency.

  As   such,   they   should   not   cause   significant   interference   with   wireless   networks   operating   in   the   5   GHz   frequency.

Common   sources   of   RF   interference

Interference  

Source

2.4

  GHz   phones

Possible

100   feet

  Range Bands   Affected

Bluetooth   devices 30   feet

Microwave   oven 10 ‐ 20   feet

Scientific   and   medical   equipment

Short   distance,   varies

2.4

  GHz  

(802.11

  b/g/n)

2.4

  GHz  

(802.11

  b/g/n)

2.4

  and   5   GHz,   depending   on   shielding

2.4

  and   5   GHz,   depending   on   shielding

16 SonicWall   SonicPoint   N2   Getting   Started   Guide

Mounting

 

the

 

SonicPoint

 

N2

You   can   mount   your   SonicWall   SonicPoint   N2   to   a   wall   or   ceiling,   or   you   can   simply   set   it   on   a   flat   surface.

For   safety   tips   when   mounting   the   SonicPoint   N2,   see  

Product   safety   and   regulatory   information   on   page   29 .

Small   ceiling   brackets

Mounting   using   ceiling   brackets

The   mounting   kit   includes   a   large   bracket,   two   small   brackets,   anchor   screws,   and   screws.

 

Large   ceiling   bracket

The   underside   of   the   SonicPoint   N2   has   two   insertion   points   for   the   screws.

  You   can   use   these   insertion   points   to   attach   either   the   large   bracket   or   the   two   small   brackets   to   the  

SonicPoint   N2.

Holes   for   screws

SonicWall   SonicPoint   N2   Getting   Started   Guide 17

To   mount   the   SonicPoint   N2   to   a   crossbar   between   ceiling   panels   using   the   large   bracket

1 Use   the   included   screws   to   attach   the   large   bracket   to   the   underside   of   the   SonicPoint.

Fasten   the   large   ceiling   bracket   with   screws.

2 Supporting   the   SonicPoint   in   one   hand,   position   the   edge   clips   of   the   bracket   over   the   edge   of   the   ceiling   crossbar   and   rotate   the   SonicPoint   counterclockwise   (to   the   left   when   looking   up   at   it)   until   the   bracket   is   securely   attached   to   the   crossbar.

 

18 SonicWall   SonicPoint   N2   Getting   Started   Guide

To   remove   the   SonicPoint   N2   from   the   ceiling   crossbar,   rotate   it   clockwise   (to   the   right   when   looking   up   at   it)   until   the   bracket   detaches   from   the   crossbar.

To   mount   the   SonicPoint   N2   to   a   crossbar   between   ceiling   panels   using   the   small   ceiling   brackets:

1 Use   the   included   screws   to   attach   the   small   brackets   to   the   underside   of   the   SonicPoint,   making   sure   both   brackets   are   parallel.

2 Supporting   the   SonicPoint   in   one   hand,   clip   the   edge   of   each   bracket   over   the   edge   of   the   ceiling   crossbar   as   shown   in   the   following   image.

  Make   sure   the   SonicPoint   is   securely   attached   to   the   crossbar   before   releasing   the   device.

Mounting brackets

SonicPoint unit

Ceiling crossbar

SonicWall   SonicPoint   N2   Getting   Started   Guide 19

Mounting   using   anchor   screws

To   mount   the   SonicPoint   N2   using   the   anchor   screws

1 On   the   mounting   surface,   mark   the   location   to   make   two   screw   holes.

  The   marks   should   be   horizontally   parallel   to   each   other.

2 Screw   the   anchor   screws   into   the   ceiling   tile   or   drywall   to   their   full   depth.

3 Insert   the   screws   into   the   anchors,   and   screw   them   in   deep   enough   to   leave   minimal   space   between   the   screw   heads   and   the   wall   surface.

4 Supporting   the   SonicPoint   in   your   hands,   securely   fit   the   underside   slots   of   the   SonicPoint   onto   the   screw   heads.

20 SonicWall   SonicPoint   N2   Getting   Started   Guide

3

Configuring

 

SonicOS

 

for

 

wireless

 

access

This   section   provides   instructions   for   configuring   SonicOS   on   your   SonicWall   network   security   appliance   to   connect   your  

SonicPoint   N2   to   the   WLAN   zone   and   manage   it   as   a   Layer   2   device.

  For   more   advanced   configurations,   including   Layer   3   management   of   your   SonicPoint   N2   on   a   LAN   zone,   refer   to   the   SonicOS   Administration   Guide .

Configuring   SonicOS   for   SonicPoint   N2   on   page   21

Verifying   SonicPoint   operation   on   page   25

Troubleshooting   tips   on   page   26

Configuring

 

SonicOS

 

for

 

SonicPoint

 

N2

You   only   need   to   complete   three   simple   configuration   tasks   in   SonicOS   to   prepare   your   SonicPoint   N2   to   provide   secure   wireless   access.

 

1 Configure   the   network   interface   to   which   the   SonicPoint   N2   is   connected.

 

2 Configure   the   WLAN   zone   for   trust   and   security   services.

 

3 Configure   the   SonicPoint   N2   entry   for   the   desired   radio   frequency,   mode,   and   authentication   type.

SonicWall   SonicPoint   N2   Getting   Started   Guide 21

Configuring   the   network   interface

Each   SonicPoint   or   group   of   SonicPoints   must   be   connected   to   a   physical   network   interface   that   is   configured   in   a   wireless   zone.

  SonicOS   provides   a   standard   wireless   zone   (WLAN)   which   can   be   applied   to   any   available   interface.

To   configure   the   network   interface   in   SonicOS

1 Navigate   to   the   Network   >   Interfaces   page   and   click  

Configure   for   the   interface   to   which   your   SonicPoint   is   connected.

2 Select   WLAN   zone   for   the   Zone   type.

3 Select   Static   IP   Mode   for   the   Mode/IP   Assignment .

4 In   the   IP   Address   field,   type   in   any   private   IP   address   that   does   not   interfere   with   the   IP   address   range   of   any   other   interfaces   on   the   appliance.

5 Enter   a   Subnet   Mask .

  The   default   is   255.255.255.0.

6 Use   the   default   settings   or   select   appropriate   settings   for   the   other   fields   and   then   click   OK .

 

CAUTION:   Allowing   Management   and   User   Login   to   the   appliance   from   a   wireless   zone   can   pose   a   security   threat,   especially   if   you   or   your   users   have   not   set   strong   passwords.

22 SonicWall   SonicPoint   N2   Getting   Started   Guide

SonicOS   5.9

  interface   settings  

SonicOS   6.2

  interface   settings  

Configuring   the   WLAN   zone

To   configure   the   WLAN   zone   in   SonicOS

1 On   the   Network   >   Zones   page   in   the   WLAN   row,   click   the   icon   in   the   Configure   column.

2 On   the   General   tab,   select   the   Allow   Interface   Trust   setting   to   automate   the   creation   of   Access   Rules   to   allow   traffic   to   flow   between   the   interfaces   within   the   zone,   regardless   of   the   interfaces   to   which   the   zone   is   applied.

For   example,   if   the   WLAN   zone   has   both   the   X2   and   X3   interfaces   assigned   to   it,   selecting   Allow   Interface   Trust   creates   the   necessary   access   rules   to   allow   hosts   on   these   interfaces   to   communicate   with   each   other.

3 Select   the   checkboxes   to   enable   security   services   on   this   zone.

  Minimally,   you   would   enable   Gateway   Anti ‐

Virus ,   IPS ,   and   Anti ‐ Spyware .

  If   your   wireless   clients   are   all   running   SonicWall   Client   Anti ‐ Virus,   select  

Enable   Client   AV   Enforcement   Service .

4 On   the   Guest   Services   tab,   optionally   configure   guest  

Internet   access.

  For   information   about   Guest   Services,   see   the   SonicOS   Administration   Guide .

5 On   the   Wireless   tab,   select   Only   allow   traffic   generated   by   a   SonicPoint/SonicPointN   to   allow   only   traffic   from   SonicPoints   to   enter   the   WLAN   zone   interfaces,   providing   maximum   security.

6 When   finished,   click   OK .

SonicWall   SonicPoint   N2   Getting   Started   Guide 23

Configuring   the   SonicPoint   N2   settings

When   a   SonicPoint   N2   is   initially   connected   to   an   interface,   the   firewall   uses   a   default   provisioning   profile   to   create   a  

SonicPoint   N2   entry.

  It   can   take   up   to   5   minutes   for   the   entry   to   be   created.

You   can   modify   the   SonicPoint   N2   entry   to   configure   the   access   point   name,   radio   frequency   mode,   authentication   type,   and   other   settings   specific   to   your   SonicPoint   N2.

 

TIP:   For   deployments   of   multiple   SonicPoints   that   need   the   same   provisioning   settings,   you   can   create   a   custom   provisioning   profile   in   the   upper   section   of   the  

SonicPoint   >   SonicPoints   page.

  In   the   Network   >   Zones   page,   you   can   edit   the   WLAN   zone   and   specify   this   profile   on   the   Wireless   tab.

  Any   SonicPoints   connecting   to   an   interface   in   the   WLAN   zone   will   then   be   provisioned   with   the   assigned   profile.

  See   the   SonicOS  

Administration   Guide   for   more   information.

To   modify   the   SonicPoint   N2   entry   in   SonicOS

1 Navigate   to   the   SonicPoint   >   SonicPoints   page.

2 In   the   SonicPointNs   table,   click   the   configure   button   in   the   row   for   the   SonicPoint   N2   entry   you   wish   to   modify.

General   tab   settings

3 On   the   General   tab,   select   Enable   SonicPoint .

 

4 In   the   Name   field,   optionally   type   in   a   new   name   for   this   SonicPoint   N2.

  The   existing   name   is   assigned   by   the   provisioning   profile   based   on   the   name   prefix   in   the   profile   with   a   unique   number   appended.

 

This   is   the   access   point   name   that   appears   in   clients’   lists   of   available   wireless   connections.

5 Verify   the   Country   Code   for   the   area   of   operation.

6 Configure   the   remaining   options   as   needed.

  For   more   information,   see   the   SonicOS   Administration   Guide .

Radio   0   /   Radio1   Basic   tab   settings

7 Click   the   Radio   0   Basic   tab,   or   the   Radio   1   Basic   tab.

The   configuration   is   very   similar   for   the   Radio   0   and  

Radio   1   Basic   tabs.

  The   main   differences   are   the   radio   frequencies:

Radio Frequency Default   Mode

Radio   0 5   GHz

Radio   1 2.4

  GHz

5   GHz

2.4

 

  802.11n/a

GHz  

  Mixed

802.11n/g/b   Mixed

24 SonicWall   SonicPoint   N2   Getting   Started   Guide

8 Select   Enable   Radio .

9 Select   a   Mode   or   use   the   default.

10 Under   Wireless   Security,   select   the   Authentication  

Type   for   your   wireless   network.

  SonicWall   recommends   using   WPA2   as   the   authentication   type   if   all   client   devices   support   it.

 

TIP:   PSK   uses   a   personal   passphrase   for   authentication,  

EAP   uses   an   Enterprise   RADIUS   server.

11 Select   the   Cipher   Type .

  When   using   WPA   and   WPA2,  

SonicWall   recommends   AES   for   maximum   security.

 

NOTE:   Older   client   devices   might   not   support   AES.

12 Fill   in   the   fields   specific   to   the   authentication   type   that   you   selected.

  The   remaining   fields   change   depending   on   the   selected   authentication   type.

13 Optionally,   under   ACL   Enforcement ,   select   Enable   MAC  

Filter   List   to   enforce   Access   Control   by   allowing   or   denying   traffic   from   specific   devices.

  Select   a   MAC   address   object   group   from   the   Allow   List   or   Deny   List   to   automatically   allow   or   deny   traffic   to   and   from   all   devices   with   MAC   addresses   in   the   group.

  The   Deny   List   is   enforced   before   the   Allow   List.

Radio   0   /   Radio1   Advanced   tab   settings

14 Click   the   Radio   0   Advanced   tab,   or   the   Radio   1  

Advanced   tab.

The   configuration   is   very   similar   for   the   Radio   0  

Advanced   and   Radio   1   Advanced   tabs.

  For   most   advanced   options,   the   default   settings   give   optimum   performance.

  For   a   full   description   of   the   fields   on   this   tab,   see   the   SonicOS   Administration   Guide .

15 Optionally   select   the   Hide   SSID   in   Beacon   checkbox.

The   SSID   refers   to   the   access   point   name   that   appears   in   clients’   lists   of   available   wireless   connections.

 

Hiding   the   SSID   provides   additional   security   because   it   requires   the   user   to   know   the   access   point   name   before   connecting.

16 When   you   are   finished   configuring   all   tabs,   click   OK .

Verifying

 

SonicPoint

 

operation

To   verify   that   the   SonicPoint   is   provisioned   and   operational,   navigate   to   the   SonicPoint   >   SonicPoints   page   in   SonicOS.

  In   the   SonicPointNs   table,   the   Status   column   displays   the  

SonicPoint   N2   status.

  It   should   say   Operational .

SonicWall   SonicPoint   N2   Getting   Started   Guide 25

To   verify   Internet   connectivity   via   the   SonicPoint   N2

1 Connect   a   client   device   to   the   SonicPoint   N2   by   selecting   the   appropriate   access   point   name   (SSID).

2 Ensure   that   the   client   device   is   not   connected   to   any   other   network   connections   (wired   LAN,   3G/4G   WWAN).

3 In   a   browser,   enter   “http://SonicWall.com”   in   the   address   bar   and   press   Enter .

  The   SonicWall   website   should   display.

  If   you   are   unable   to   browse   to   a   website,   refer   to

  Troubleshooting   tips

.

Troubleshooting

 

tips

When   the   SonicPoint   N2   is   correctly   connected   to   a   SonicWall   network   security   appliance,   the   two   units   perform   an   encrypted   exchange,   and   an   entry   for   the   SonicPoint   N2   is   automatically   created   in   the   SonicPointNs   table   on   the  

SonicPoint   >   SonicPoints   page   in   SonicOS.

If   the   entry   does   not   appear   in   the   table   within   5   minutes   of   connecting   the   SonicPoint   N2:

• Make   sure   the   SonicPoint   N2   is   connected   to   an   interface   that   is   configured   as   part   of   a   wireless   zone.

 

Either   the   default   WLAN   zone   or   a   custom   zone   with   type   set   to   “wireless”   is   required.

26 SonicWall   SonicPoint   N2   Getting   Started   Guide

• Ensure   that   the   SonicPoint   N2   is   properly   connected   by  

Ethernet   cable   to   an   802.3at

  compliant   PoE   device.

  A  

PoE ‐ capable   switch   or   PoE   injector   is   required.

• If   an   802.3at

  compliant   PoE   injector   is   being   used,   verify   that   the   SonicPoint   N2   is   connected   to   the   PoE   port   labeled   Data   and   Power   Out .

If   the   SonicPoint   N2   has   an   entry   in   the   table,   but   reboots   frequently   or   seems   non ‐ functional:

• Verify   that   your   PoE   switch/injector   is   802.3at

  compliant   and   rated   to   deliver   25   watts   of   power   to   each   PoE   port.

  802.3af

  compliant   PoE   devices   do   not   provide   sufficient   power   to   properly   run   current   generation   802.11

  devices.

  An   802.3at

  compliant   switch   or   PoE   injector   is   required   to   power   the   SonicWall  

SonicPoint   N2.

• Click   Synchronize   SonicPoints   on   the   SonicPoint   >  

SonicPoints   page   to   force   SonicOS   to   download   a   new  

SonicPoint   firmware   image   from   the   SonicWall   back ‐ end   server.

4

Support

 

and

 

product

 

registration

This   section   provides   information   about   registering   your   SonicWall   SonicPoint   N2,   requirements   for   receiving   technical   support,   and   other   online   support   and   training   options.

Registration   and   support   on   page   27

Online   support   and   training   on   page   28

Registration

 

and

 

support

All   SonicPoint   N2   wireless   access   points   include   an   initial   subscription   to   SonicWall   24x7   Support.

 

SonicOS   will   automatically   register   your   SonicPoint   N2   on   MySonicWall,   if   connected   to   the   Internet.

  It   may   take   up   to   24   hours   for   your   SonicPoint   N2   to   be   automatically   registered.

 

Optionally,   you   can   manually   register   the   SonicPoint   N2   on   MySonicWall   by   logging   into   your   account   at: http://www.MySonicWall.com

.

The   SonicPoint   N2   will   also   be   associated   in   MySonicWall   with   the   registered   SonicWall   network   security   appliance   to   which   it   is   connected.

  See   the   Associated   Products   section   at   the   bottom   of   the   appliance   Service   Management   page   in   MySonicWall.

SonicWall   SonicPoint   N2   Getting   Started   Guide 27

In   order   to   receive   technical   support,   your   SonicPoint   N2   must   have   an   active   Support   subscription.

Online

 

support

 

and

 

training

SonicWall   offers   a   variety   of   online   support   and   training   options   for   your   convenience.

• Customer   support

SonicWall   offers   telephone,   email   and   Web ‐ based   support   to   customers   who   have   a   valid   Warranty   or   who   purchased   a   Support   Contract.

  Review   our  

Warranty   Support   Policy   for   product   coverage.

 

SonicWall   also   offers   a   full   range   of   consulting   services   to   meet   your   needs.

For more information, visit: https:// support.SonicWall.com/

• Knowledge   base

The   Knowledge   Base   allows   users   to   search   for  

SonicWall   documents   by   browsing   the   knowledge   base,   searching   for   keywords,   or   using   full ‐ text   search.

For   more   information,   visit:   https:// support.SonicWall.com/SonicWall ‐ sonicpoint ‐ series/kb

28 SonicWall   SonicPoint   N2   Getting   Started   Guide

• User   forums

The   SonicWall   User   Forums   are   a   resource   that   provide   users   the   ability   to   communicate   and   discuss   a   variety   of   security   and   appliance   subject   matters.

  The   forums   are   organized   by   categories.

For   more   information,   visit:   https:// forum.SonicWall.com/

• Training

SonicWall   offers   an   extensive   sales   and   technical   training   curriculum.

  SonicWall   Training   provides   the   E ‐

Training,   instructor ‐ led   training,   custom   training,   technical   certification,   and   uses   authorized   training   partners.

For   more   information,   visit:   https:// support.SonicWall.com/SonicWall ‐ sonicpoint ‐ series/ training

• Related   documentation

• SonicOS   Administration   Guide

• SonicOS   Release   Notes

• SonicOS   Configuration   or   Deployment   Guides

For   more   information,   visit   https:// support.SonicWall.com/SonicWall ‐ sonicpoint ‐ series/ ace/release ‐ notes ‐ guides

5

Product

 

safety

 

and

 

regulatory

 

information

This   section   provides   product   safety   and   regulatory   information.

Mounting   the   appliance   on   page   30

Verwarnung   Weitere   hinweise   zur   montage   on   page   31

EU   and   EFTA   on   page   32

Declaration   of   conformity   on   page   33

Products   with   “UL   2043”   printed   on   their   product   labels   are   within   the   limit   specified   in   the   “UL   2043   Standard   for   Fire   Test   for  

Heat   and   Visible   Smoke   Release   for   Discrete   Products   Installed   in   Air ‐ Handling   Spaces”   (Plenum).

  Applies   only   when   powered   through   PoE.

  The   PoE   power   supply   is   not   covered   the   by   the   UL   2043   evaluation   of   this   Access   Point.

NOTE:   Additional   regulatory   notifications   and   information   for   this   product   can   be   found   online   at:   https://support.SonicWall.com/SonicWall ‐ SonicPoint ‐ series/ace.

SonicWall   SonicPoint   N2   complies   with   FCC   U ‐ NII   New   Rules   for   Dynamic   Frequency   Selection   (DFS).

Regulatory   Model/Type

APL26 ‐ 0B3

Product   Name

SonicPoint   N2

SonicWall   SonicPoint   N2   Getting   Started   Guide 29

Mounting

 

the

 

appliance

WARNING:

• Mount   in   a   location   away   from   direct   sunlight   and   sources   of   heat.

  A   maximum   ambient   temperature   of  

104º   F   (40º   C)   is   recommended.

• Route   cables   away   from   power   lines,   fluorescent   lighting   fixtures,   and   sources   of   noise   such   as   radios,   transmitters,   and   broadband   amplifiers

• Ensure   that   no   water   or   excessive   moisture   can   enter   the   unit.

• Allow   unrestricted   airflow   around   the   unit   and   through   the   vents   on   the   side   of   the   unit.

  A   minimum   of   1   inch  

(25.44mm)   clearance   is   recommended.

• Consideration   must   be   given   to   the   connection   of   the   equipment   to   the   supply   circuit   and   that   the   effect   of   overloading   the   circuits   has   minimal   impact   on   overcurrent   protection   and   supply   wiring.

  Appropriate   consideration   of   equipment   nameplate   ratings   must   be   used   when   addressing   this   concern.

• This   device   is   not   intended   for   use   in   the   direct   field   of   view   at   visual   display   workplaces.

  To   avoid   incommoding   reflections   at   visual   display   workplaces,  

30 SonicWall   SonicPoint   N2   Getting   Started   Guide this   device   must   not   be   placed   in   the   direct   field   of   view.

Cable   connections

WARNING:

All   Ethernet   and   RS232   (Console)   cables   are   designed   for   intra ‐ building   connection   to   other   equipment.

  Do   not   connect   these   ports   directly   to   communication   wiring   or   other   wiring   that   exits   the   building   where   the   appliance   is   located.

Lithium   Battery

WARNING:

The   Lithium   Battery   used   in   the   SonicWall   appliance   cannot   be   replaced   by   the   user.

  The   appliance   must   be   returned   to   a  

SonicWall   authorized   service   center   for   replacement   with   the   same   or   equivalent   type   recommended   by   the   manufacturer.

 

If,   for   any   reason,   the   battery   or   SonicWall   appliance   must   be   disposed   of,   do   so   following   the   battery   manufacturer's   instructions.

Power   supply   information   for  

APL26 ‐ 0B3

This   product's   power   is   provided   by   the   Ethernet   cable   plugged   in   to   the   “LAN”   port,   this   is   called   “Power   Over   Ethernet”   or  

“POE.”   The   POE   source   should   only   be   UL   listed   marked   “Class  

2”   or   “LPS”   with   an   output   rated   48   VDC,   minimum   0.6

  A,   Tma:   minimum   40   degrees   C.

 

Verwarnung

 

Weitere

 

hinweise

 

zur

 

montage

• Wählen   Sie   für   die   Montage   einen   Ort,   der   keinem   direkten   Sonnenlicht   ausgesetzt   ist   und   sich   nicht   in   der  

Nähe   von   Wärmequellen   befindet.

  Die  

Umgebungstemperatur   darf   nicht   mehr   als   40   °C   betragen.

• Führen   Sie   die   Kabel   nicht   entlang   von   Stromleitungen,  

Leuchtstoffröhren   und   Störquellen   wie   Funksendern   oder   Breitbandverstärkern.

• Stellen   Sie   sicher,   dass   das   Gerät   vor   Wasser   und   hoher  

Luftfeuchtigkeit   geschützt   ist.

• Stellen   Sie   sicher,   dass   die   Luft   um   das   Gerät   herum   zirkulieren   kann   und   die   Lüftungsschlitze   an   der   Seite   des   Gehäuses   frei   sind.

  Hier   ist   ein   Belüftungsabstand   von   mindestens   26   mm   einzuhalten.

• Prüfen   Sie   den   Anschluss   des   Geräts   an   die  

Stromversorgung,   damit   der   Überstromschutz   sowie   die   elektrische   Leitung   nicht   von   einer   eventuellen  

Überlastung   der   Stromversorgung   beeinflusst   werden.

 

Prüfen   Sie   dabei   sorgfältig   die   Angaben   auf   dem  

Aufkleber   des   Geräts.

  Überlasten   Sie   nicht   den  

Stromkreis.

• Das   Gerät   ist   nicht   für   die   Benutzung   im   unmittelbaren  

Gesichtsheld   am   Bildschirmarbeitsplatz   vorgesehen.

 

Um   störende   Reflexionen   am   Bildshirmarbeitsplatz   zu   vermeiden,   darf   dieses   Produkt   nicht   im   unmittelbaren  

Gesichtsfeld   platziert   verden.

Verwarnung   Kabelverbindungen

Alle   Ethernet ‐  und   RS232 ‐ C ‐ Kabel   eignen   sich   für   die  

Verbindung   von   Geräten   in   Innenräumen.

  Schließen   Sie   an   die  

Anschlüsse   der   SonicWall   keine   Kabel   an,   die   aus   dem  

Gebäude   herausgeführt   werden,   in   dem   sich   das   Gerät   befindet.

SonicWall   SonicPoint   N2   Getting   Started   Guide 31

Verwarnung   Hinweis   zur  

Lithiumbatterie

Die   in   der   Internet   Security   Appliance   von   SonicWall   verwendete   Lithiumbatterie   darf   nicht   vom   Benutzer   ausgetauscht   werden.

  Zum   Austauschen   der   Batterie   muss   die  

SonicWall   in   ein   von   SonicWall   autorisiertes   Service ‐ Center   gebracht   werden.

  Dort   wird   die   Batterie   durch   denselben   oder   entsprechenden,   vom   Hersteller   empfohlenen   Batterietyp   ersetzt.

  Beachten   Sie   bei   einer   Entsorgung   der   Batterie   oder   der   SonicWall   Internet   Security   Appliance   die   diesbezüglichen  

Anweisungen   des   Herstellers.

Gleichsspannung,   mind.

  0,6   A,   mindest   TMA   mindestens   40°  

Grad   C,   betrieben   werden.

EU

 

and

 

EFTA

This   device   is   approved   for   use   in   EU   member   states   and   EFTA   countries   as   shown   on   the   appliance   label.

 

SonicPoint   N2   (RM:   APL26 ‐ 0B3)   RF   Transmitter   Bands   and   Power

Frequency  

Band

MHz

2412  ‐  2472

5180  ‐  5240

5260  ‐  5320

5500  ‐  5700

Maximum   Radio ‐ Frequency   Power   Transmitted dBm   EIRP

19.98

19.7

18.36

19.34

Informationen   zur   stromversorgung  

APL26 ‐ 0B3

Wenn   die   Stromversorgung   von   der   SonicWall ‐ Produktpaket   fehlt,   wenden   SonicWall   den   Technischen   Support   unter   https://support.SonicWall.com/ .

 

Die   Stromversorgung   durch   das   Ethernet ‐ Kabel   in   die   “LAN” ‐

Anschluss   angeschlossen   vorgesehen   ist,   wird   dies   als   “Power   over   Ethernet”   oder   “PoE.”   Dieses   Produkt   darf   nur   in  

Verbindung   mit   einem   für   den   Europäischen   Markt   genehmigten   und   mit   dem   Logo   „LPS.“   Ausgang:   48   VDC  

32 SonicWall   SonicPoint   N2   Getting   Started   Guide

Declaration

 

of

 

conformity

A   “Declaration   of   Conformity”   in   accordance   with   the   directives   and   standards   has   been   made   and   is   on   file   at:  

SonicWall   International   Limited,   City   Gate   Park,   Mahon,   Cork,  

Ireland.

CE   declarations   can   be   found   online   at:   https:// support.SonicWall.com/ .

NOTE:   Additional   regulatory   notifications   and   information   for   this   product   can   be   found   online   at:   https://support.SonicWall.com/

SonicWall   SonicPoint   N2   Getting   Started   Guide 33

( 台灣 RoHS)/ 限用物質含有情況標示資訊

單元 鉛

(Pb)

-

(Hg)

O

限用物質及其化學符號

鎘 六價鉻

(Cd)

O

(Cr

+6

)

O 機箱 / 檔板  

(Chassis/Bracket)

機械部件   ( 風扇、

散熱器等 )  

O O O

(Mechanical   parts  

(fan,   heatsink   etc.)

電路板組件   O O O

(PCBA)

電線 / 連接器  

(Cable/connector)

電源設備   (power  

O O O

O O O supply)

配件   (Accessories) O O O

備考 1.

  “O”   係指該項限用物質之百分比含量未超出百分比含量基準値。

備考 2.

  “ ‐‐ ”   係指該項限用物質為排除項目。

多溴聯苯

(PBB)

O

O

O

O

O

O

多溴二苯醚

(PBDE)

O

O

O

O

O

O

34 SonicWall   SonicPoint   N2   Getting   Started   Guide

SonicWall Support

Technical   support   is   available   to   customers   who   have   purchased   SonicWall   products   with   a   valid   maintenance   contract   and   to   customers   who   have   trial   versions.

The   Support   Portal   provides   self ‐ help   tools   you   can   use   to   solve   problems   quickly   and   independently,   24   hours   a   day,   365   days   a   year.

  To   access   the   Support   Portal,   go   to   https://support.sonicwall.com/ .

The   Support   Portal   enables   you   to:

• View   knowledge   base   articles   and   technical   documentation

• Download   software

• View   video   tutorials

• Collaborate   with   peers   and   experts   in   user   forums

• Get   licensing   assistance

• Access   MySonicWall

• Learn   about   SonicWall   professional   services

• Register   for   training   and   certification

To   contact   SonicWall   Support,   refer   to   https://support.sonicwall.com/contact ‐ support .

 

SonicWall   SonicPoint   N2   Getting   Started   Guide 35

36 SonicWall   SonicPoint   N2   Getting   Started   Guide

SonicPoint N2 Getting Started Guide

Updated - January 2017

232-003412-50 Rev A

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