Rascal 500 series Owner Manual

200/500 Scooter
EMC Part No: 19277100 Rev.1
Quick Reference Guide
Model 200 Specifications:
42"
22"
18.5"~21.5"
8" FOAM
9"X2" FOAM
300 Ibs
max 4 mph
max 10 miles
27"
12V / 20AH-2pcs
Intelligent, regenerative and electromagnetic brakes
2 rear anti-tip wheels
Front
129 Ibs
Standard seat
Model 500 Specifications:
42
22"
18.5"~21.5"
8" FOAM
9"X3.5" FOAM
300 165
max 4 mph
max 10 miles
27"
12V / 20AH-2pcs
Intelligent, regenerative and electromagnetic brakes
2 rear anti-tip wheels
Front
151 Ibs
Deluxe Captain's style seat with Adjustable height and width armrests
EMC Part No: 19277100 Rev. 1
200/500 Scooter
Welcome! Thank you for purchasing our R200/R500 series Rascal scooter. Your
scooter has been designed to give you years of trouble free, enjoyment and
mobility. Please read this manual carefully. If you have any questions, do not
hesitate to call us. This model has been designed with your practical needs in
mind. It is equipped with modern high-tech electronics and special features for
a more comfortable ride. Its safety and performance will provide you with years
of excellent service and pleasure.
Table of Contents
Introduction
Practice before operating -- -- -- -- -- -- -- - == == == == 2
Safety Instructions
Safety Considerations -- -- -- -- == == == == == == == == == ее неее À
Driving Outside -- -- -- -- -- ------ eee Y
Driving on Hills -- -- -- -- -- ----- === O
Getting to Know Y our Scooter
Parts of the Scooter -- -- -- -- ----- --—— == 11
Charging the Batteries -- -- -- -- --------—-—-— 13
Disassembling the Scooter -- -- -- -- -- -- -- == == == == 14
Operating Your Scooter
Controls -- -- -- -- == == -—--—--—--———-—-—<—<---—------------16
Seat Adjustment -- -- -- -- -- -- -- -- -- -----—-—-—+ 1
Agjusting the Handlebar and Dash postion-- -- -- -- -- -- -- - - - - 18
Free Wheel Mode -- ~~ -- ~~ = 18
Warranty -- -- -- -- -- - -- ---- 19
EMC Part No: 19277100 Rev. 1
Failure to follow these instructions may result in damage to the
scooter or serious injury.
" Practice Before Operating
/ Find an open area such as a park. Have a friend or family member help you practice
until you have confidence operating this vehicle.
Make sure that the scooter is turned off
before getting on or off of it. Set the speed
control knob according to your driving
ability.
We recommend that you keep the
speed at the lowest setting (fully
counter-clockwise) until you are
familiar with the driving characteristics
of this vehicle.
\ y
/ stop. forward, and reverse operation practice I
Pull the lever back on the right
side to move forward
y =
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E \
Pull the lever back on the left
side to move backwards
\ ”
EMC Part No: 19277100 Rev.1
200/3500 Scooter
(Getting familiar with this vehicle O
First, practice moving forward.
Be sure to set the speed to the lowest setting.
After becoming familiar with moving forward,
practice making gentle "S" turns.
Once you are familiar with "S" turns, practice
moving in reverse.
EMC Part No: 19277100 Rev.1
mSafety Considerations
DO NOT do any of the following:
4 Do not carry any passengers ÓN ( Do not drive across a slope >
Consult your physician to “
determine if your
medications impair your
ability to control this vehicl
Do not turn on or use hand-held personal
communication devices such as citizens band(CB)
radios and cellular phones
NO!
N
EMC Part No: 19277100 Rev.1
200/500 Scooter
This vehicle has an immunity level of 20 V/m which should protect it from
Electromagnetic Interference (EMI) from Radio Wave Sources. The United States
Food and Drug Administration (FDA) suggests that the following statement be
incorporated in the user's manual for all electric scooters:
Electric scooters may be susceptible to electomagnetic interference(EMI), which
Is interfering electromagnetic energy emitted from sources such as radio stations,
TV stations, amateur radio (HAM) transmitters, two-way radios and cellular
phones. The interference (from radio wave sources) can cause the electric scooter
to release its brakes, move by itself or move in unintended directions. It can also
permanently damage the electric scooter's control system. The intensity of the
EM energy can be measured in volts per meter (V/m). Each electric scooter can
resist EMI up to a certain intensity. This is called the "immunity level." The higher
the immunity level, the greater the protection. At this time, current technology
Is capable of providing at least 20 V/m of immunity level which will provide a
reasonable degree of protection against common sources of radiated EMI.
Following the warnings listed below should reduce the chance of unintended
brake release or scooter movement that could result in serious injury:
1) Do not turn on hand-held personal communication devices such as citizens
band (CB) radios and cellular phones while the scooter is turned on.
2) Be aware of nearby transmitters such as radio or TV stations and try to
avoid coming close to them.
EMC Part No: 19277100 Rev.1
3) If unintended movement or brake release occurs, turn the scooter off as soon
as it is safe.
4) Be aware that adding accessories or components, or modifying the scooter,
may make it more susceptible to interference from radio wave sources.
(Note: there is no easy way to evaluate their effect on the overall immunity
of the scooter).
5) Report all incidents of unintended movement or brake release to Rascal
Customer Service, and note whether there is a radio wave source nearby.
TURN OFF YOUR SCOOTER AS SOON AS POSSIBLE WHEN
EXPERIENCING ANY OF THE FOLLOWING:
1. Unintentional motions.
2. Unintended uncontrollable direction.
3. Unexpected brake release.
EMC Part No: 19277100 Rev.1
200/500 Scooter
= Driving Outside
When you are on the road, please pay attention to the following:
/ Do not drive in traffic. OD / Do not drive beside a river, port, or)
lake without a fence or railing.
NO!
|
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\
/ Do not drive in the rain.
DAN
/ Do not drive off-road or on any uneven Y
surfaced roads.
EMC Part No: 19277100 Rev. 1
Make sure that there are no obstacles behind you)
when in reverse.
We recommend setting the speed knob at the lowest
speed (€) for reversing.
Do not make sudden stops, weave erratically, о \
make sharp turns.
”
Keep your arms on or inside the armrests and feet
on the footrest at all time.
и
x
Do not attempt to climb curbs greater that 2"(5cm).
ВИ
Do not attempt to cross over a gap greater that
3"(10cm).
и
EMC Part No: 19277100 Rev.1
200/500 Scooter
= Use caution when driving on hills
Driving on hills is more dangerous than on level surfaces. If you fail
to heed these warnings, a fall, tip-over or loss of control may occur
and cause severe injury to yourself or others.
4 Do not attempt to climb a hill greater than 10°
10° and over
N
Do not reverse while on a hill.
No!
Forward only. If you reverse while on a hill, it may cause
the vehicle to tip over.
Do not attempt to drive across a sloping surface Y
greater that 3°
Driving across a slope greater than 3° is very dangerous
and may cause the vehicle to tip over. J
Use caution when driving over soft, uneven or
unprotected surfaces such as grass, gravel and
decks.
hd
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EMC Part No: 19277100 Rev. 1
Use low speed while driving down hill. O
When going down hill, the tiller will become harder to
reach and handle. When braking while moving down
hill, the scooter will take longer to come to a SS,
stop.
Do not get on or off when on a hill. O
Always stop on the level surface to get on or off of the
vehicle.
Do not load or carry heavy items in the basket while
driving down hill.
EMC Part No: 19277100 Rev.1
200/3500 Scooter
= Paris of the scooter
Take a moment to become familiar with the components and features of your
new Rascal Scooter. Your scooter consists of a frame assembly, drivetrain
assembly, seat assembly, tiller assembly, battery charger, and owner's manual.
Contact Rascal Customer Service if any question arise.
FEATURE GUIDE 200
1. Tiller
2. Key Switch
3. Control Panel
4. Speed Control
5. Seat Pivot Lever
6. Removable Seat
7. Adjustable Armrest
8(*Not Shown)
13
" 5(*Not Shown)
8. Free Wheel Lever
9. Anti-Tip Wheels
10. Front Bumper
11. Tiller Angle Adjuster
12. Front Basket
13. Charger Indicator View Port
14. Charger Socket
EMC Part No: 19277100 Rev.1
FEATURE GUIDE 500
7
ee 8(*Not Shown)
— 14
13
. _-----9(*Not Shown)
11
10
1. Deluxe Tiller 9. Anti-Tip Wheels
2. Key Switch 10. Rug
3. Control Panel 11. Front Bumper
4. Speed Control 12. Tiller Angle Adjuster
5. Seat Pivot Lever 13. Front Basket
6. Removable Deluxe Seat 14. Charger Indicator View Port
7. Adjustable Armrest 15. Charger Socket
8. Free Wheel Lever 16. Head Light
EMC Part No: 19277100 Rev.1
200/500 Scooter
= Batteries
Your scooter is equipped with maintenance free, ,.
sealed lead acid batteries. These batteries require iA
no maintenance other than ensuring that they are LIAS
properly charged. If other batteries are used, check |.
with your battery supplier for proper battery care black cable
and maintenance instructions.
A | red <
cable black
+ cable D
Your scooter comes supplied with two battery cables. Attach the red wire of the first
cable to the (+) terminal of the first battery. Attach the black wire of the first cable to
the (-) terminal of the first battery. Repeat this procedure for the second battery.
= Charging the Batteries
Note: because your batteries may only have a partial charge when you first receive
your scooter, you may not experience full riding time until you have fully charged
them. Your scooter is equipped with a battery charger. Charging your batteries as
specified below will ensure maximum life, power and range.
> WARNNG!_ —>-
Use of a non-grounded receptacle could result in an electric shock
1. Turn off the power on the scooter.
2. Plug the charger cable into an outlet.
3. Plug the charger into the power socket on the front part of the rear cover - see
page 11 or 12 for location. (You will need to flip up the safety covering on the
power socket)
4. Charge the scooter. As it charges, you will see status lights through the charger
viewport. A RED light means the charger is ready to use, a WHITE light means
charging is in progress, and a GREEN light means the charger is finished, and
the scooter is fully charged.
EMC Part No: 19277100 Rev.1
=" Disassembling the Scooter
Move the tiller to the forward position, Remove cover.
pull up on seat release and remove
seat.
N
Remove both batteries. Remove the connecting pin.
> (Dan
Pull the motor section away from the
footrest section.
EMC Part No: 19277100 Rev. 1
200/3500 Scooter
Controls
Only drive within your capabilities . Loss of control of your scooter could
result in serious injury to yourself or others. If your speed becomes difficult
to control, release the speed engager lever, and your scooter will come to
a complete stop. Only use the on/off switch to stop your scooter in an
emergency.
Key Switch:
The key switch operates two functions:
ON and OFF. OFF position (turn the key
straight up) ON position (turn the key to the
forward position to operate the scooter)
Speed Control:
Speed Dial regulates the speed of the scooter.
Start at the slowest speed until you feel confident
controlling your scooter safely. Turn the speed
dial counter-clockwise to decrease the speed.
Turn the speed dial clockwise to increase the
speed.
Forward / Reverse:
To move forward, pull the lever back on the right
side. To move in reverse, pull the lever back on
the left side.
\
OFF
Key switch
ON
”
EMC Part No: 19277100 Rev.1
backward forward
| ва” Г ÉS
, || of Bl vo D
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backward
forward
Battery Gauge: 7 N
Indicates the charge level of the batteries. If the
needle goes into the red area, the batteries need
to be charged as soon as possible. If the needle a |
is all the way to the right side of the green area,
the batteries are fully charged. As the needle BATTERY GAUGE
moves to the red area, it indicates the depletion \_ J
level.
Horn: ( ÓN
The horn is activated by pressing the horn button. =>
Releasing the horn button deactivates the horn.
The horn is useful to warn people or animals
that you are coming towards them. You may
also find it helpful to use when rounding blind \_ Y,
corners or backing up.
Brakes and Throttle control lever: Whenever the speed engager lever is
moved out of the neutral position, the electromagnetic brake will automatically
release and your scooter will move. When the speed engager lever is released,
it will return to the neutral position and the scooter will decelerate and come
to complete stop. The parking brake will then engage preventing further movement
of your scooter. Your scooter is equipped with a programmable controller that
has a high peddle disable safety feature. This will prevent unexpected acceleration
of the scooter, if the speed engager lever is activated the same time you turn
the key ON. To reset the controller, release the speed engage lever and
turn the key OFF for a couple of seconds and then turn it bake ON.
y If your scooter ever moves in an unexpected manner, release
m the speed engager lever and turn off the power.
EMC Part No: 19277100 Rev.1
200/3500 Scooter
"Seat adjustment
Seat Height:
Turn the power key off while making any adjustments.
Pull the swivel lever up and lift the seat straight up and off
the seat post.
Remove rear plastic cover by holding the rear cover.
Unfasten the velcro material by slightly pulling the cover out
away from the frame and lift cover straight up and off the scooter.
Remove the nut and bolt from the seat post assembly.
Adjusting backrest angle (Model 500 only):
The seat is designed with available backrest settings (90°, 100°,
105° and 120°) to allow you to adjust the angle of the back of
your seat. The 90° setting provides the most upright position and
the 120° setting is the most reclined. Adjustment locations are
shown in Figure.
To adjust the backrest angle:
1. Remove the nut and bolt on the hinge using an adjustable
wrench and a 4mm allen key.
2. Choose the position that is most comfortable for the user or
as recommended by a seating professional.
3. Reinstall the hardware into the desired seat back angle setting.
4. Be sure to set both sides in the same position.
Seat swivel positions:
The seat swivel lever (located on the side of the seat) allows the
seat rotation in 45 degree increments.
You may use this feature to make it easier to transfer in and out
of the seat.
Pull the swivel lerver up to unlock and rotate the seat.
Pivot the seat to the position you desire.
Release the lever and try to turn the seat back and forth slightly
allowing the lever to lock into position.
Armrest height:
Loosen the clamping nut at the rear of the handle.
Move the armrest to your desired position.
Armrest angle:
Flip the armrest up to expose the adjustable bolt and loosen the
lock nut.
Turn the bolt to lower the angle of the armrest to your desired f
angle. а ия
Armrest width:
Locate the width clamping nut (follow the armrest support down
to the base of the seat).
Loosen the clamping nut by turning counterclockwise.
Pull the armrest in or out to reach your desired position.
Tighten the width clamping nut.
EMC Part No: 19277100 Rev.1
= Adjusting the Handlebar and Dash Position:(500 only)
The handlebar and dash can be separately adjusted,
allowing them to be positioned according to your
individual riding style. The handlebar angle adjustment
allows you to position the dash closer or further away
from you for better access of the controls. The angle
of the dash can be adjusted up or down for maximum
comfort and easier use of dash controls. The dash
should be positioned so that your elbows can rest on
the armrests while you operate your Rascal and you
can see the dash controls.
To adjust the handlebar base:
1. Locate the adjustment lever on the left side of the handlebar boot as shown in figure.
2. Hold the weight of the handlebar with one hand and loosen the lever with the other
hand.
3. Adjust the angle of the dash to the position you feel is most comfortable.
4. Tighten the lever.
ANGLE ADJUSTMENT
LEVER
Handlebar Adjustment
"Free Wheel Mode
Make sure the free wheel lever is in the drive (up) position to prevent the scooter
from rolling. Never sit in your scooter if it is in "Free Wheel” mode.
Manual free wheel mode:
Your scooter features a "FREE WHEEL" mode for manual operation. To activate
manually, turn the key switch OFF and locate the free wheel lever at the back, right
side of the scooter, near the wheel. Pull lever to the "UP" position to disengage the
brake, and allow the scooter to be pushed freely. Push the lever to the "DOWN" position
to reengage the brake. Remember, when the scooter is in manual free wheel mode,
you will have no brakes. You will be unable to operate the scooter. When you wish to
push your scooter a short distance, you may put it into Manual Free Wheel mode.
Getting on and off:
Your scooter is designed to make getting on and off as easy as possible. Make sure
the scooter is on a level surface and the key switch is turned OFF. If necessary, raise
the armrest to give you maximum space to transfer on or off of the seat. Once transfer
is complete, lower the armrest before operating the scooter.
Never operate your scooter without your feet being placed on
the scooter platform. Driving your scooter without your feet
® on the platform could cause serious bodily injury.
EMC Part No: 19277100 Rev.1
200/3500 Scooter
"Rascal One Year Limited Warranty
For one year from date of purchase, Electric Mobility Corporation (Rascal)
Will repair or replace at our option, to the original purchaser, free of charge, any
part found, upon examination by an authorized representative of Electric Mobility
Corporation (Rascal), to be defective in material and/or workmanship. Warranty
does not include shipping costs of replacement parts.
Warranty service can be performed by an authorized service representative
or by Rascal Customer Service. Do not return faulty parts to Rascal Customer
Service without prior consent. All transportation costs and shipping damage
incurred while submitting parts for repair or replacement are the responsibility
of the original purchaser.
Warranty Exclusions:
1. Plastic shrouds, tires (including flat tires), seats, and baskets are wear items
and not warranted.
2. Electric Mobility Corporation (Rascal) will replace defective batteries at no
cost during the first sixty days. After sixty days, battery replacement costs
are pro-rated for an additional ten months at 10% each month and are the
responsibility of the original purchaser. Example: For a battery that costs
$89.95 that requires replacement in the first month after sixty days - your cost
would be 10% of $89.95 or $8.99.
3. Damage caused by:
a. Battery fluid spillage or leakage.
b. Abuse, misuse, accident or negligence.
c. Improper operation, maintenance or storage.
d. Commercial use or use other than normal wear and tear.
e. Repairs and/or modifications made to any part without specific consent
from Electric Mobility Corporation (Rascal).
f. Circumstances beyond the control of Electric Mobility Corporation (Rascal),
including force majeur such as natural disasters or acts of war.
EMC Part No: 19277100 Rev.1
4. Labor, service calls, shipping and other charges incurred for repair of the
product unless specifically authorized by Electric Mobility Corporation (Rascal)
except during the first thirty days of ownership.
There is no other express warranty.
Disclaimer
This warranty is made in lieu of all other warranties, implied or express, including
any warranty of merchantability or fitness for a particular purpose. Electric Mobility
Corporation (Rascal) further disclaims liability for incidental or consequential
damages to include but not limited to, personal injury or property damage arising
from any defect in this product.
EMC Part No: 19277100 Rev.1
200/500 Scooter
"Rascal Limited Warranty
Implied warranties, including those of merchantability and fitness for a particular
purpose, are limited to one year from the date of purchase and to the extent
permitted by law. Any and all implied warranties are excluded. This is the exclusive
remedy. Liabilities for consequential damages under any and all warranties are
excluded.
Some states do not allow limitations on how long an implied warranty lasts or
do not allow the exclusion of limitation of incidental or consequential damages,
so the above limitation or exclusion may not apply to you.
This warranty gives you specific rights and you may also have other rights which
vary from state to state. Please fill out and return the warranty card to Electric
Mobility Corporation (Rascal). This will aid us in providing the best possible
Technical and Customer Service.
For warranty service, please contact the Rascal Customer Service
Department or your authorized Rascal Service Center.
USA .............. For service and parts, our toll-free number is: 1-800-257-7955
Canada ......... For service and parts, our toll-free number is: 1-800-655-0065
United Kingdom .....For service and parts, our toll-free number is: 01460-258100
Other Countries ....Please call 1-856-468-1000 for the name and address of
local distributors.
Rascal Service Procedures
If you experience any problems with your product and require advice or service,
please follow the procedures listed below.
Within The Limited Warranty Period:
Contact the Rascal Customer Service Center. We will gladly help you determine
the cause of the problem and arrange for an inspection and/or repair of your
unit if necessary.
During the first 30 days of ownership, we will cover the cost of travel expenses
for Warranty Service only. After the first 30 days, these costs are your responsibility.
We will gladly recommend a Service Representative in your
EMC Part No: 19277100 Rev.1
area or help you to determine the cause of your problem. We will ship the
necessary parts to you, the authorized service representative you have chosen,
or have you return the parts or product to a factory operated service center for
the necessary repairs.
After The Limited Warranty Period:
Contact the Rascal Customer Service Center. We will gladly help you determine
the cause of the problem and recommend a solution or direct you to a service
representative in your area. If a part or the product needs to be returned to the
factory for repair, follow the procedures under RASCAL REPAIR PROCEDURES.
Rascal Repair Procedures
If you need to return a part or the product, call Rascal Customer Service Center
to obtain a Return Authorization Number that must be placed on the return
package. This number is used to identify the customer, the part and the type of
repair. Any part or product received without this number will be returned to the
sender at the sender's expense. In the event that you must return the product,
a Customer Service Representative can help you make the necessary
arrangements. All returns must be mailed to the attention of the Service Center.
To help us serve you as quickly as possible, have your serial number and your
order number ready when you call. When ordering parts, please have your
method of payment ready (i.e. credit card numbers and expiration date, check,
etc).
All parts are shipped UPS Ground. You must request alternative shipping
arrangements for an additional charge based on weight and destination (i.e. UPS
Next Day, UPS 2nd Day, etc).
Rascal Locations
United States Canada
Electric Mobility Corp. Electric Mobility Canada
1 Mobility Plaza 1535 Meyerside Drive, Unit #13-14
Sewell, NJ 08080 Mississauga, Ontario L5T 1M9
1-800-257-7955 (customer service) 1-877-877-0215 (customer service)
EMC Part No: 19277100 Rev.1
200/500 Scooter
= Warranty Registration
MODEL NO. SERIAL NO.
DATE PURCHASED
NAME
ADDRESS
CITY STATE ZIP
RETURN ADDRESS
EMC Part No: 19277100 Rev. 1
We wish you a safe and comfortable riding experience!
Again, thank you for purchasing a Rascal. By following the
recommendations in your Owner's Manual, you can expect years of
enjoyable mobility and freedom.
MOBILITY 27)
World Leader in Personal Independent Mobility
591 Mantua Blvd., Sewell, NJ 08080
EMC Part No: 19277100 Rev.1