Zebra PS20 Product Reference Guide
Below you will find brief information for PS20 PS20 Personal Shopper. This product reference guide provides information on the Zebra PS20 Personal Shopper, including its features, device setup, usage, settings, and accessories. It also covers topics such as application deployment, maintenance, and troubleshooting. This guide will help you understand the functionality of the device and how to use it effectively in a retail environment.
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PS20
Personal Shopper
Product Reference Guide
for Android™ 10
MN-003829-01EN Rev. A
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ZEBRA and the stylized Zebra head are trademarks of Zebra Technologies Corporation, registered in many jurisdictions worldwide. All other trademarks are the property of their respective owners.
© 2020 Zebra Technologies Corporation and/or its affiliates. All rights reserved.
Information in this document is subject to change without notice. The software described in this document is furnished under a license agreement or nondisclosure agreement. The software may be used or copied only in accordance with the terms of those agreements.
For further information regarding legal and proprietary statements, please go to:
SOFTWARE: http://www.zebra.com/linkoslegal
COPYRIGHTS: http://www.zebra.com/copyright
WARRANTY: http://www.zebra.com/warranty
END USER LICENSE AGREEMENT: http://www.zebra.com/eula
Terms of Use
Proprietary Statement
This manual contains proprietary information of Zebra Technologies Corporation and its subsidiaries
(“Zebra Technologies”). It is intended solely for the information and use of parties operating and maintaining the equipment described herein. Such proprietary information may not be used, reproduced, or disclosed to any other parties for any other purpose without the express, written permission of Zebra
Technologies.
Product Improvements
Continuous improvement of products is a policy of Zebra Technologies. All specifications and designs are subject to change without notice.
Liability Disclaimer
Zebra Technologies takes steps to ensure that its published Engineering specifications and manuals are correct; however, errors do occur. Zebra Technologies reserves the right to correct any such errors and disclaims liability resulting therefrom.
Limitation of Liability
In no event shall Zebra Technologies or anyone else involved in the creation, production, or delivery of the accompanying product (including hardware and software) be liable for any damages whatsoever
(including, without limitation, consequential damages including loss of business profits, business interruption, or loss of business information) arising out of the use of, the results of use of, or inability to use such product, even if Zebra Technologies has been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Publication Date
June 30, 2020
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Contents
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Contents
Entering Numbers, Symbols, and Special Characters ..................................... 39
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Contents
Send the file using the Recovery Method ........................................................ 56
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Contents
Responding with a Private Response .............................................................. 72
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Contents
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Contents
Mounting the Single Slot Cradle on a Dispenser Wall............................................ 98
Mounting the Three Slot Cradle on a Dispenser Wall .......................................... 109
Manual Release of the PS20 from the Single Slot Cradle ............................. 115
Manual Release of the PS20 from the Three Slot Cradle.............................. 116
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Contents
Installing Applications Using the USB Connection ............................................... 125
Installing Applications Using the Android Debug Bridge ...................................... 126
Downloading the System Update Package .......................................................... 127
Performing a System Update Using microSD Card.............................................. 127
Performing an Enterprise Reset From Device Settings........................................ 129
Performing an Enterprise Reset Using microSD Card ......................................... 129
Performing a Factory Reset Using microSD Card................................................ 131
Formatting a microSD Card or USB Drive as Portable Storage..................... 134
Formatting a microSD Card as Internal Memory............................................ 134
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Contents
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About this Guide
Configurations
This guide covers the following configurations:
Table 1
Configurations
Configuration
PS20 Base
Radios
WLAN: 802.11 a/b/g/n/d/h/i/k/r/v/ac
WPAN: Bluetooth v5.0
Display
WVGA 4.0” color
Memory
4 GB RAM/16
GB Flash
SE2100
PS20 Plus WLAN: 802.11 a/b/g/n/d/h/i/k/r/v/ac
WPAN: Bluetooth v5.0
WVGA 4.0” color
4 GB RAM/16
GB Flash
4 GB RAM/32
GB Flash
SE4710 +
Digimarc
Android
Open Source
Project
(AOSP)/
Mobile
Services
(GMS)
9.0
Android
Open Source
Project
(AOSP)/
Mobile
Services
(GMS)
9.0
Notational Conventions
Notational conventions are used to highlight important information.
• Bold
text is used to highlight the following:
•
Dialog box, window and screen names
•
Drop-down list and list box names
•
Check box and radio button names
•
Icons on a screen
•
Key names on a keypad
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About this Guide
•
Button names on a screen.
•
Bullets (•) indicate:
•
Action items
•
Lists of alternatives
•
Lists of required steps that are not necessarily sequential.
•
Sequential lists (for example, those that describe step-by-step procedures) appear as numbered lists.
Icon Conventions
The following icons are used throughout the document. The icons and their associated meanings are described below.
NOTE:
The text here indicates information that is supplemental for the user to know and that is not required to complete a task.
IMPORTANT:
The text here indicates information that is important for the user to know.
CAUTION:
If the precaution is not heeded, the user could receive minor or moderate injury.
WARNING:
If danger is not avoided, the user CAN be seriously injured or killed.
DANGER:
If danger is not avoided, the user WILL be seriously injured or killed.
Service Information
If you have a problem with your equipment, contact Customer Support for your region. Contact information is available at: zebra.com/support .
When contacting support, please have the following information available:
•
Serial number of the unit (found on manufacturing label)
•
Model number or product name (found on manufacturing label)
•
Software type and version number
Customer Support responds to calls by email or telephone within the time limits set forth in support agreements.
If the problem cannot be solved by Customer Support, the user may need to return the equipment for servicing and will be given specific directions. We are not responsible for any damages incurred during shipment if the approved shipping container is not used. Shipping the units improperly can possibly void the warranty. Remove the microSD card from the device before shipping for service.
If the device was purchased from a business partner, contact that business partner for support.
Determining Software Versions
Before contacting Customer Support, determine the current software version on your device.
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About this Guide
1.
2.
3.
Swipe down from the Status bar with two fingers to open the Quick Access panel and then touch .
Touch
About phone
.
Scroll to view the following information:
Determining the Serial Number
Before contacting Customer Support, determine the serial number of your device.
•
Touch
About phone
>
Status
>
Serial number.
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Getting Started
Unpacking
Carefully remove all protective material from the device and save the shipping container for later storage and shipping.
Verify that the box contains all the equipment listed below:
•
PS20 (includes lithium-ion battery)
•
Regulatory Guide
Inspect the equipment for damage. If you are missing any equipment or if you find any damaged equipment, contact Support immediately. See Service Information for contact information.
Removing the Screen Protection Film
A screen protection film is applied to the PS20 screen to protect the screen during shipping. To remove the screen protector, carefully lift the thin film off the touch screen display.
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Getting Started
Features
Figure 1
Features - Front View
Microphone
Camera
LED Status
Touch Screen
Scan Key
Item
Microphone
Camera
LED Status
Touch Screen
Scan Key
Function
Use for audio input and SmartLens locationing. Allows shoppers to speak to a store associate via push-to-talk or to a virtual assistant via speech-to-text.
With the front-facing camera, the device supports Visible Light
Communications (VLC) indoor positioning/locationing applications. In addition, the camera is used for image/face recognition. Available on
Plus configurations.
Indicates the battery charge state while charging or the scan/decode status.
Red: Barcode scan in progress (Scan key is pressed).
Single Green Blink: Successful decode.
Displays all information needed to operate the device.
Use for trigger input for scanner or as a Select/Enter key.
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Getting Started
Figure 2
Features - Back and Side View
Scan Exit
Window
Branding Plate Slot
Speaker
Battery Cover
Power Connector
Item
Scan Exit
Window
Speaker
Battery Cover
Power/Cradle
I/OConnector
Branding Plate
Slot
Function
Provides data capture using the scanner.
Provides audio output for video, music, notifications, and PTT.
Encloses the battery and attaches to the device’s handle.
Provides charging via cradle and cradle communication to lock/unlock the cradle slots. Use to perform a hard reset with the terminal reboot tool.
Provides space for custom logo.
Status LED
The Status LED indicates imaging and charging status.
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Figure 3
PS20 Status LED
Getting Started
Status LED
Table 2
Status LED Indications
Imaging
LED State
Off
Red
Indication
Normal operation or PS20 is turned off.
Imaging in progress (Scan key is pressed).
Single Green Blink Successful decode.
Charging (PS20 docked in cradle)
Off
Blinking Green
Power not applied to cradle.
PS20 not inserted properly.
Charging LED feature disabled.
Charging.
Solid Green
Blinking Red
Charging complete.
Charging error, for example:
Temperature is too low or too high.
Charging has gone on too long without completion (typically eight hours).
Scan Key
The Scan key operates the imager when a scanning application is active. When the PS20 is turned off, press the Scan key for three seconds to power on the PS20.
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Getting Started
Figure 4
Scan Key
Scan Key
Setting Up the Device
To start using the device for the first time:
•
Charge the battery to at least 30% capacity.
NOTE:
When the device is shipped from the factory, it is placed into Ship Mode, where the device enters its lowest possible power state. The device can exit Ship Mode by docking it in a powered cradle or in a powered USB cable. Fully charging the battery pack to 100% is recommended immediately after exiting ship mode to calibrate the state of charge.
Charging the Battery
Use one of the following accessories to charge the PS20.
Table 3
Charging Cradles
Cables
Description Part Number
Single Slot Cradle
High Density (HD) Three Slot Cradle
(Locking)
High Density (HD) Three Slot Cradle
(Non-Locking)
Super High Density (HD) Three Slot
Cradle (Locking)
CRD-MC18-1SLOT-01 CBL-DC-394A1-01
CBL-DC-393A1-02
CBL-DC-392A1-02
CRD-MC18-3SLCKH-01 CBL-DC-394A1-01
CBL-DC-393A1-02
CBL-DC-392A1-02
CRD-MC18-SLOTH-01 CBL-DC-394A1-01
CBL-DC-393A1-02
CBL-DC-392A1-02
CRD-MC18-3SLCKS-01 CBL-DC-394A1-01
CBL-DC-393A1-02
CBL-DC-392A1-02
25-66431-01R
25-66430-01R
25-66431-01R
25-66430-01R
25-66431-01R
25-66430-01R
25-66431-01R
25-66430-01R
_____
CBL-MC18-
EXINT1-01
CBL-MC18-
EXINT1-01
CBL-MC18-
EXINT1-01
NOTE:
Ensure that you follow the guidelines for battery safety described in the PS20 Product Reference
Guide .
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Getting Started
1.
2.
To charge the battery, connect the charging accessory to the appropriate power source.
Insert the PS20 into a cradle. The PS20 turns on and begins charging.
Figure 5
Single Slot Cradle
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Figure 6
Three Slot Cradle
Getting Started
The battery charges 0 to 90% depending on the following conditions, measured at room temperature:
•
When connected to a 1.0 cradle (normal charge mode), charge time is less than four hours.
•
When connected to a 1.5 cradle (fast charge mode), charge time is less than three hours.
NOTE:
To charge the battery in the device, it is recommended to use a charging cradle instead of the USB cable, since it is more time efficient.
Charging Temperature
Charge batteries in temperatures from 0°C to 40°C (32°F to 104°F). The device or cradle always performs battery charging in a safe and intelligent manner. At higher temperatures (e.g. approximately +37°C
(+98°F)) the device or cradle may for small periods of time alternately enable and disable battery charging to keep the battery at acceptable temperatures. The device and cradle indicates when charging is disabled due to abnormal temperatures via its LED.
LED Status Indicators
By default, the charging LED indication is disabled.
To enable the charging LED indication:
1.
2.
3.
4.
Go to
Settings
.
Touch
Display
.
Touch
Charging LED
. The option switch turns green.
Touch .
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Getting Started
Table 4
LED Status Indicators
LED State
Imaging
Off
Red
Single Green Blink
Charging (PS20 docked in cradle)
Off
Indication
Normal operation or PS20 is turned off.
Imaging in progress (Scan key is pressed).
Successful decode.
Blinking Green
Solid Green
Blinking Red
Power not applied to cradle.
PS20 not inserted properly.
Charging LED feature disabled.
Charging.
Charging complete.
Charging error, for example:
Temperature is too low or too high.
Charging has gone on too long without completion (typically eight hours).
Replacing the Battery
To replace the battery:
1.
2.
3.
Touch and hold the soft power button until the menu appears.
Touch
Power Off
.
Touch
OK
.
5.
6.
CAUTION:
The PS20 must be off before removing the battery. Failing to turn off the PS20 before removing the battery may damage the data stored on flash memory or corrupt the operating system files.
4.
Loosen the captive screw that secures the battery cover, using a Phillips (
PH00) screwdriver.
7.
Lift the battery cover from the handle.
Inside the battery compartment, press down the plastic tab of the battery cable connector and slide it out of the shrouded male pin connector.
Remove the battery from the battery compartment.
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Figure 7
Remove the Battery
Getting Started
Press down plastic tab to release
8.
With the replacement battery, guide and press the battery cable connector into the shrouded male pin connector inside the battery compartment. The connector is designed to only fit one way.
9.
Place the battery inside the battery compartment.
10.
Place the battery cover onto the handle.
11.
Secure the battery cover with the screw, using a Phillips (
PH00) screwdriver.
Figure 8
Installing the Battery
Battery Cover
Battery Cable
Connector
Battery
Battery
Compartment
Shrouded Male
Pin Connector
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Getting Started
Compatibility
The table below displays compatibility between the PS20 and MC18 devices and accessories.
Table 5
Compatibility
PS20
MC18
Yes
No
No
Yes
Yes
Yes
•
PS20 PowerPrecision+ batteries are compatible with all PS20 devices and MC18 Single Slot and Three
Slot cradles.
•
PS20 PowerPrecision+ batteries are not compatible with MC18 devices.
•
MC18 PowerPrecision+ batteries are not compatible with PS20 devices.
Battery Comparison
The table below displays a comparison of the PS20 batteries with the MC18 batteries.
Table 6
Battery Comparison
Feature
Battery Type
Battery Capacity
Charging Mode
MC18
PowerPrecision+
2,275 mAh
Standard and Fast
PS20
PowerPrecision+
3,500 mAh
Standard and Fast
Powering on the Device
The PS20 starts automatically as soon as power is applied; either with a charged battery installed or when inserted into the cradle.
If charged battery is installed and the PS20 is turned off, press the Scan key to turn on.
When the PS20 is powered on for the first time, it initializes its system. The splash
screen appears for a short period of time.
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Figure 9
Splash Screen
Getting Started
The splash screen is followed by the boot animation screen and then the
Home Screen
.
Figure 10
Home Screen
Zebra Visibility Services
2.
3.
The device captures and provides device analytics to a system administrator. The first time the device boots (or after a Factory reset), the
Zebra Services
agreement screen displays.
1.
Leave
Device Data
enabled if you want the device to send analytics data.
Touch the
Device Data
switch to disable the device from sending analytics data.
Touch
OK
to confirm selection.
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Using the Device
Home Screen
Turn on the device to display the Home screen. Depending on how your system administrator configured your device, your Home screen may appear differently than the graphics in this section.
After a suspend or screen time-out, the Home screen displays with the lock slider. Touch the screen and slide up to unlock.
The Home screen provides four additional screens to place widgets and shortcuts. Swipe the screen left or right to view the additional screens.
NOTE:
By default, AOSP devices do not have the same icons on the Home screen as GMS devices. Icons are shown below for example only.
Home screen icons can be configured by the user and may look different than shown.
1
2
Figure 11
Home Screen
3
4
5 6 7
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Using the Device
1
2
3
4
Status Bar
Widgets
Shortcut Icons
Folder
Displays the time, status icons (right side), and notification icons (left side).
For more information see Notification Icons on page 26 and
.
Launches stand-alone apps that run on the Home screen.
Opens apps installed on the device.
Contains apps.
Setting Home Screen Rotation
By default, the Home screen rotation is disabled.
1.
Touch and hold anywhere on the Home screen until the options appear.
2.
3.
4.
5.
Touch
Home settings
.
Touch the
Allow Home screen rotation
switch.
Touch the Home button.
Rotate the device.
Status Bar
The Status bar displays the time, notification icons (left side), and status icons (right side).
If there are more notifications than can fit in the Status bar, a dot displays indicating that more notifications exist. Swipe down from the Status bar to open the Notification panel and view all notifications and status.
Figure 12
Notification and Status Icons
1
2
1
Notification Icons. See Notification Icons on page 26 .
Status Icons. See
.
Notification Icons
Notification icons indicate app events and messages.
Table 7
Notification Icons
Icon
Main battery is low.
Description
More notifications are available for viewing.
Data is syncing.
2
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Using the Device
Table 7
Notification Icons (Continued)
Icon Description
Indicates an upcoming event. AOSP devices only.
Indicates an upcoming event. GMS devices only.
Open Wi-Fi network is available.
Audio is playing.
Problem with sign-in or sync has occurred.
Device is uploading data.
Animated: the device is downloading data. Static: the download is complete.
Device is connected to or disconnected from a virtual private network (VPN).
Preparing internal storage by checking it for errors.
USB debugging is enabled on the device.
Indicates the RxLogger app is running.
Indicates the Bluetooth scanner is connected to the device.
Indicates the ring scanner is connected to the device in HID mode.
Status Icons
Status icons display system information for the device.
Table 8
Status Icons
Icon
Alarm is active.
Main battery is fully charged.
Main battery is partially drained.
Description
Main battery charge is low.
Main battery charge is very low.
Main battery is charging.
All sounds, except media and alarms, are muted. Vibrate mode is active.
Do Not Disturb mode active.
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Using the Device
Table 8
Status Icons (Continued)
Icon Description
Airplane Mode is active. All radios are turned off.
Bluetooth is on.
The device is connected to a Bluetooth device.
Connected to a Wi-Fi network. Indicates the Wi-Fi version number.
Not connected to a Wi-Fi network or no Wi-Fi signal.
Connected to an Ethernet network.
Speakerphone enabled.
Managing Notifications
Notification icons report the arrival of new messages, calendar events, alarms, and ongoing events. When
for a list of possible notification icons and their description.
1.
To view a list of all notifications, open the Notification panel by dragging the Status bar down from the top of the screen.
Quick Settings Bar
2.
3.
4.
5.
To respond to a notification, open the Notification panel and then touch a notification. The Notification panel closes and the corresponding app opens.
To manage recent or frequently used notifications, open the Notification panel and then touch
Manage notifications
. Touch the toggle switch next to an app to turn off all notifications, or touch an app for more notification options.
To clear all notifications, open the Notification panel and then touch
CLEAR ALL
. All event-based notifications are removed. Ongoing notifications remain in the list.
To close the Notification panel, swipe the Notification panel up.
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Using the Device
Opening the Quick Access Panel
Use the Quick Access panel to access frequently used settings (for example, Airplane mode). To get to the
Quick Access Panel:
•
If the device is locked, swipe down once.
•
If the device is unlocked, swipe down once with two fingers, or twice with one finger.
•
If the Notification panel is open, swipe down from the Quick Settings bar.
NOTE:
Not all icons are pictured. Icons may vary.
Quick Access Panel Icons
•
Display brightness - Use the slider to decrease or increase the brightness of the screen.
•
Wi-Fi network - Turn Wi-Fi on or off. To open Wi-Fi settings, touch the Wi-Fi network name.
•
Bluetooth settings - Turn Bluetooth on or off. To open Bluetooth settings, touch
Bluetooth
.
•
Battery power - Indicates percentage of battery power remaining. Touch to view battery usage.
•
Do not disturb - Control how and when to receive notifications.
•
Airplane mode - Turn Airplane mode on or off. When Airplane mode is on the device does not connect to Wi-Fi or Bluetooth.
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Using the Device
•
Auto-rotate - Lock the device’s orientation in portrait or landscape mode or set to automatically rotate.
•
Screen Cast - Share phone content on Chromecast or a television with Google Cast built-in. Touch cast screen to display a list of devices, then touch a device to begin casting.
•
Screenshot - Takes a snapshot of the current screen.
•
VolumeHead - Creates a floating volume control +/- that can be used to change the volume of the speaker. It is normally used for Push to Talk use cases where the user needs to adjust the speaker volume.
Editing Icons on the Quick Settings Bar
The first several setting tiles from the Quick Access panel become the Quick Settings bar.
•
Open the Quick Access panel and touch to edit, add, or remove settings tiles.
Battery Management
Observe the recommended battery optimization tips for your device.
•
Set the screen to turn off after a short period of non-use.
•
Reduce screen brightness.
•
Turn off all wireless radios when not in use.
•
Turn off automatic syncing for Email, Calendar, Contacts, and other apps.
•
Minimize use of apps that keep the device from suspending, for example, music and video apps.
NOTE:
Before checking the battery charge level, remove the device from any AC power source (cradle or cable).
Checking Battery Status
•
Open
Settings
and touch
About phone
>
Battery Information
.
Or, swipe up from the bottom of the screen and touch to open the
Battery Manager
app. See
• Battery present status
indicates if the battery is present.
• Battery level
lists the battery charge (as a percentage of fully charged).
•
Swipe down with two fingers from the status bar to open the quick access panel.
•
Battery percentage is displayed next to the battery icon.
Monitoring Battery Usage
The
Battery
screen provides battery charge details and power management options to extend battery life.
1.
Go to
Settings
.
2.
Touch
Battery
.
Display battery information and power management options for a specific app.
1.
Go to
Settings
.
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Using the Device
2.
3.
Touch
Apps & notifications
.
Touch an app.
4.
Touch
Advanced
>
Battery
.
Different apps display different information. Some apps include buttons that open screens with settings to adjust power use. Use the
DISABLE
or
FORCE CLOSE
buttons to turn off apps that consume too much power.
Low Battery Notification
When the battery charge level drops below 18%, the device displays a notice to connect the device to power. The user should charge the battery using one of the charging accessories.
When the battery charge drops below 10%, the device displays a notice to connect the device to power.
The user must charge the battery using one of the charging accessories.
When the battery charge drops below 6%, the device turns off. The user must charge the battery using one of the charging accessories.
Interactive Sensor Technology
The device contains sensors that monitor movement, orientation and ambient light.
•
Gyroscope - Measures angular rotational velocity to detect rotation of the device.
•
Accelerometer - Measures the linear acceleration of movement to detect the orientation of the device.
•
Digital Compass - The digital compass or magnetometer provides simple orientation in relation to the
Earth's magnetic field. As a result, the device always knows which way is North so it can auto rotate digital maps depending on the physical orientation of the device.
•
Light Sensor - Detects ambient light and adjusts the screen brightness.
•
Proximity Sensor - Detects the presence of nearby objects without physical contact.
In order to take advantage of these sensors, applications use API commands. Refer to the Google Android
Sensor APIs for more information.
Waking the Device
The device goes into Suspend mode when you press the Scan button or after a period of inactivity (if the
Never
setting is changed to something else in
Settings
>
Display
>
Advanced
>
Sleep
).
1.
To wake the device from Suspend mode, press the Scan button.
The Lock screen displays.
2.
Swipe the screen up to unlock.
•
If the Pattern screen unlock feature is enabled, the Pattern screen appears instead of the Lock screen.
•
If the PIN or Password screen unlock feature is enabled, enter the PIN or password after unlocking the screen.
NOTE:
If you enter the PIN, password, or pattern incorrectly five times, you must wait 30 seconds before trying again.
If you forget the PIN, password, or pattern contact your system administrator.
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Using the Device
USB Communication
Connect the device to a host computer to transfer files between the device and the host computer.
When connecting the device to a host computer, follow the host computer’s instructions for connecting and disconnecting USB devices, to avoid damaging or corrupting files. For information on USB communication accessories available for this device, see Accessories.
Transferring Files
Use Transfer files to copy files between the device and the host computer.
1.
Connect the device to a host computer using a USB accessory.
2.
3.
On the device, pull down the Notification panel and touch
Charging this device via USB
.
By default,
No data transfer
is selected.
Touch
File Transfer
.
NOTE:
After changing the setting to
File Transfer
, and then disconnect the USB cable, the setting reverts back to
No data transfer
. If the USB cable is reconnected, select
File Transfer
again.
4.
On the host computer, open a file explorer application.
5.
6.
7.
Locate the
device
as a portable device.
Open the
Internal storage
folder.
Copy files to and from the device or delete files as required.
Transferring Photos
Use
PTP
to copy photos from the device to the host computer.
1.
Connect the device to a host computer using a USB accessory.
2.
3.
4.
5.
6.
On the device, pull down the Notification panel and touch
Charging this device via USB
.
Touch
PTP
.
On the host computer, open a file explorer application.
Open the
Internal storage
folder.
Copy or delete photos as required.
Disconnect from the Host Computer
To disconnect the device from the host computer:
Carefully follow the host computer’s instructions to disconnect USB devices correctly to avoid losing information.
1.
2.
On the host computer, unmount the device.
Remove the device from the USB accessory.
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Settings
Accessing Settings
There are multiple ways to access settings on a device.
•
Swipe down with two fingers from the top of the Home screen to open the Quick Access panel and touch
.
•
Double-swipe down from the top of the Home screen to open the Quick Access panel and touch
.
•
Swipe up from the bottom of the Home screen to open APPS and touch
Settings
.
Display Settings
Use Display settings to change the screen brightness, enable night light, change the background image, enable screen rotation, set sleep time, and change font size.
Setting the Screen Brightness Manually
Manually set the screen brightness using the touchscreen.
1.
Swipe down with two fingers from the Status bar to open the Quick Access panel.
2.
Slide the icon to adjust the screen brightness level.
Setting the Screen Brightness Automatically
Automatically adjust the screen brightness using the built-in light sensor.
1.
Go to
Settings
.
2.
Touch
Display
.
3.
If disabled, touch
Adaptive brightness
to automatically adjust the brightness.
By default,
Adaptive brightness
is enabled. Toggle the switch to disable.
4.
Touch the Home button.
Setting Night Light
The Night Light setting tints the screen amber, making the screen easier to look at in low light.
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Settings
1.
Go to
Settings
.
2.
Touch
Display
.
3.
Touch
Night Light
.
4.
Touch
Schedule
.
5.
Select one of the schedule values:
•
None (default)
•
Turns on at custom time
•
Turns on from sunset to sunrise.
6.
By default,
Night Light
is disabled. Touch
TURN ON NOW
to enable.
7.
Adjust the tint using the
Intensity
slider.
8.
Touch the Home button.
Setting Screen Rotation
By default, screen rotation is enabled.
1.
Go to
Settings
.
2.
Touch
Display
>
Advanced
.
3.
Touch
Auto-rotate screen
.
NOTE:
To change the Home screen rotation, see
Setting Home Screen Rotation on page 26
.
4.
Touch the Home button.
Setting Screen Timeout
Set the screen sleep time.
1.
Go to
Settings
.
2.
Touch
Display
>
Advanced
>
Sleep
.
3.
Select one of the sleep values.
•
15 seconds
•
30 seconds
•
1 minute
•
2 minutes
•
5 minutes
•
10 minutes
•
30 minutes
•
Never
(default)
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Settings
Ambient Display
The Ambient display setting wakes the screen when notifications are received.
1.
Go to
Settings
.
2.
Touch
Display
>
Advanced
.
3.
Touch
Ambient display
.
4.
In the
When to show
section, enable or disable an option using the switch.
5.
Touch the Home button.
Setting Font Size
Set the size of the font in system apps.
1.
Go to
Settings
.
2.
Touch
Display
>
Advanced
.
3.
Touch
Font size
.
4.
Select one of the font size values.
•
Small
•
Default
•
Large
•
Largest.
5.
Touch the Home button.
Notification LED Brightness Level
Set the brightness of the Notification LED.
1.
Go to
Settings
.
2.
Touch
Display
>
Advanced
.
3.
Touch
Notification LED Brightness Level
.
4.
Use the slider to set the brightness value (default: 15).
5.
Touch the Home button.
Touch Panel Mode
The device display is able to detect touches using a finger, a conductive-tip stylus, or gloved finger.
NOTE:
A glove can be made of medical latex, leather, cotton, or wool.
For optimal performance use a Zebra certified stylus.
1.
Go to
Settings
.
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Settings
2.
Touch
Display
>
Advanced
.
3.
Touch
Touch panel mode
.
4.
Select:
5.
Touch the Home button.
Setting the Date and Time
You are only required to set the time zone or set the date and time if the wireless LAN does not support
Network Time Protocol (NTP).
1.
Go to
Settings
.
2.
Touch
System
>
Date & time
.
3.
Touch
Date
.
4.
In the calendar, set today’s date.
5.
Touch
OK
.
6.
Touch
Time
.
7.
Touch the green circle, drag to the current hour and then release.
8.
Touch the green circle, drag to the current minute and then release.
9.
Touch
AM
or
PM
.
10.
Touch
OK
.
11.
Touch
Use 24-hour format
.
12.
Touch the Home button.
General Sound Setting
Use the
Sound
settings to configure media and alarm volumes.
1.
Go to
Settings
.
2.
Touch
Sound
.
3.
Touch an option to set sounds.
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Settings
Sound Options
•
Zebra volume controls
•
Ring volume
- Controls the ringtone volume.
•
Media volume
- Controls the music, games, and media volume.
•
Alarm volume
- Controls the alarm clock volume.
•
Notifications volume
- Controls the notification volume.
•
Scanner volume
- Controls the scanner volume.
•
Volume presets
• - Mutes the ring, notifications, and scanner so that the device does not make sounds or vibrate.
• - All sounds except media and alarms are silenced and vibrate mode is active.
• - Enables all sounds at the user defined levels.
•
Vibrate for calls
- Switch on or off.
•
Do Not Disturb
- Mutes some or all sounds and vibrations.
•
Shortcut to prevent ringing
- Select how the shortcut method prevents ringing.
•
Phone ringtone - Select a sound to play when the phone rings.
•
Default notification sound
- Select a sound to play for all system notifications.
•
Default alarm sound
- Select a sound to play for alarms.
•
Other sounds and vibrations
•
Dial pad tones
- Play a sound when pressing keys on dial pad (default - disabled).
•
Screen locking sounds
- Play a sound when locking and unlocking the screen (default – enabled).
•
* Charging sounds and vibration
- Not applicable.
•
Touch sounds
- Play a sound when making screen selections (default – enabled).
•
Touch vibration
- Vibrate the device when making screen selections (default – disabled).
•
Wireless Emergency alerts
- Touch to configure emergency broadcast settings and notifications.
Setting Wake-Up Sources
By default the device wakes from suspend mode when the user presses the
Power
button. The device can be configured to wake when the user presses the
PTT
or
Scan
buttons on the left side of the device.
1.
Go to
Settings
.
2.
Touch
Wake-Up Sources
.
•
LEFT_TRIGGER_2
- PTT button.
•
REAR_BUTTON
- Programmable button on back of device.
•
RIGHT_TRIGGER_1
- Right scan button.
•
SCAN
- Left scan button
3.
Touch a checkbox. A check appears in the checkbox.
4.
Touch the Home button.
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Settings
Remapping a Button
Buttons on the device can be programmed to perform different functions or as shortcuts to installed apps. For a list of key names and descriptions, refer to: techdocs.zebra.com
.
NOTE:
It is not recommended to remap the scan button.
1.
Go to
Settings
.
2.
Touch
Key Programmer
. A list of programmable buttons displays.
3.
Select the button to remap.
4.
Touch the
BUTTON REMAPPING
tab or the
SHORTCUT
tab that lists the available functions and applications.
5.
Touch a function or application shortcut to map to the button.
NOTE:
If you select an application shortcut, the application icon appears next to the button on the Key Programmer screen.
6.
Touch the Home button.
Keyboards
The device provides multiple keyboard options.
•
Android Keyboard - AOSP devices only
•
Gboard - GMS devices only
•
Enterprise Keyboard
NOTE:
By default the Enterprise and Virtual Keyboards are disabled.
Keyboard Configuration
Enabling Keyboards
1.
Go to
Settings
.
2.
Touch
System
>
Languages & input
>
Virtual keyboard
>
Manage keyboards
.
3.
Touch a keyboard to enable.
Switching Between Keyboards
1.
To switch between keyboards, touch in a text box to display the current keyboard.
•
On the Gboard keyboard, touch and hold (GMS devices only).
•
On the Android keyboard, touch and hold (AOSP devices only).
•
On the Enterprise keyboard, touch .
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Settings
Using the Android and Gboard Keyboards
Use the Android or Gboard keyboards to enter text in a text field.
To configure the keyboard settings, touch and hold
,
(comma) and then select
Android keyboard settings
.
Edit Text
Edit entered text and use menu commands to cut, copy, and paste text within or across apps. Some apps do not support editing some or all of the text they display; others may offer their own way to select text.
Entering Numbers, Symbols, and Special Characters
1.
Enter numbers and symbols.
•
Touch and hold one of the top-row keys until a menu appears then select a number or special character.
•
Touch the Shift key once for a single capital letter. Touch the Shift key twice to lock in uppercase. Touch the Shift key a third time to unlock Capslock.
•
Touch
?123
to switch to the numbers and symbols keyboard.
•
Touch the
=\<
key on the numbers and symbols keyboard to view additional symbols.
2.
Enter special characters.
•
Touch and hold a number or symbol key to open a menu of additional symbols. A larger version of the key displays briefly over the keyboard.
Using the Enterprise Keyboard
The Enterprise Keyboard contains multiple keyboard types.
•
Numeric
•
Alpha
•
Special characters
•
Data capture.
Numeric Tab
The numeric keyboard is labeled
123
. The keys displayed vary on the app being used. For example, an arrow displays in
Contacts
, however
Done
displays in
account setup.
Alpha Tab
The alpha keyboard is labeled using the language code. For English, the alpha keyboard is labeled
EN
.
Additional Character Tab
The additional characters keyboard is labeled
#*/
.
Touch to enter emoji icons in a text message.
Touch
ABC
to return to the Symbols keyboard.
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Settings
Scan Tab
The Scan tab provides an easy data capture feature for scanning barcodes.
Language Usage
Use the
Language & input
settings to change the device’s language, including words added to the dictionary.
Changing the Language Setting
1.
Go to
Settings
.
2.
Touch
System
>
Languages & input
.
3.
Touch
Languages
. A list of available languages displays.
4.
If the desired language is not listed, touch
Add a language
and select a language from the list.
5.
Touch and hold to the right of the desired language, then drag it to the top of the list.
6.
The operating system text changes to the selected language.
Adding Words to the Dictionary
1.
Go to
Settings
.
2.
Touch
System
>
Languages & input
>
Advanced
>
Personal dictionary
.
3.
If prompted, select the language where this word or phase is stored.
4.
Touch
+
to add a new word or phrase to the dictionary.
5.
Enter the word or phrase.
6.
In the
Shortcut
text box, enter a shortcut for the word or phrase.
7.
Touch the Home button.
Notifications
Setting App Notifications
To set notification settings for a specific app:
1.
Go to
Settings
.
2.
Touch
Apps & notifications
>
SEE ALL XX APPS
. The
App info
screen displays.
3.
Select an app.
4.
Touch Notifications.
Options vary depending on the app selected.
40
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Settings
5.
Select an available option:
Show notifications
- Select to turn all notifications from this app on (default) or off.
Touch a notification category to display additional options.
•
Alerting
- Allow notifications from this app to make sound or vibrate the device.
•
Pop on screen
- Allow notifications from this app to pop notifications on the screen.
•
Silent
- Do not allow notifications from this app to make sound or vibrate.
•
Minimize
- In the Notification panel, collapse notifications to one line.
•
Advanced
- Touch for additional options.
•
Sound
- Select a sound to play for notifications from this app.
•
Vibrate
- Allow notifications from this app to vibrate the device.
•
Blink light
- Allow notifications from this app the light the Notification LED blue.
•
Show notification dot
- Allow notifications from this app to add a notification dot to the app icon.
•
Override Do Not Disturb
- Allow these notifications to interrupt when Do Not Disturb is enabled.
Advanced
•
Allow notification dot
- Do not allow this app to add a notification dot to the app icon.
•
Additional settings in the app
- Open the app settings.
Viewing Notification Settings for All Apps
To view the notification settings for all apps:
1.
Touch
Apps & Notifications
.
2.
Scroll down to
Notifications
to view how many apps have notifications turned off.
3.
To set or view notifications settings for a specific app, see Setting App Notifications.
Controlling Lock Screen Notifications
To control whether notifications can be seen when the device is locked:
1.
Touch
Apps & notifications
>
Notifications
.
2.
Touch
Notifications on lockscreen
and select one of the following:
•
Show alerting and silent notifications
(default)
•
Show alerting notifications only
•
Don’t show notifications.
Blink Light
The Notification LED lights blue when an app, such as email and VoIP, generates a programmable notification or to indicate when the device is connected to a Bluetooth device. By default, LED notifications are enabled.
To change the notification setting:
1.
Touch
Apps & notifications > Notifications > Advanced
.
2.
Touch
Blink light
to toggle the notification on or off.
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Applications
The
APPS
screen displays icons for all installed apps. See Application Deployment for information on installing and uninstalling apps. For information on standard Android apps, go to the Google Play Apps store .
The following table describes the apps installed on the device.
Table 9
Apps
Icon Description
Battery Manager
- Displays battery information, including charge level, status, health and wear level.
Bluetooth Pairing Utility
– Use to pair the RS507 Hands-free Imager with the device by scanning a barcode.
Bluetooth Pairing Utility
– Use to pair peripherals with the device by scanning a barcode.
Calculator
- Provides the basic and scientific arithmetic functions.
Calendar
- Use to manage events and appointments. GMS/GMS-Restricted only.
Calendar
- Use to manage events and appointments. AOSP only.
Camera
- Take photos or record videos. For more information see Camera. Available on
Plus configurations.
Chrome
- Use to access the Internet or intranet. GMS/GMS-Restricted only.
Chromium
- Use to access the Internet or intranet. AOSP only.
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Applications
Table 9
Apps (Continued)
Icon Description
Clock
- Use to schedule alarms for appointments or as a wake-up.
Contacts
- Use to manage contact information.
Cradle Firmware Updater
- Use to update cradle firmware.
Cradle Utility
- Use to control cradle functionality.
DataWedge
- Enables data capture using the imager. For more information, see
DataWedge Demonstration on page 67 .
Drive
- Upload photos, videos, documents, and other files to personal storage site.
GMS/GMS-Restricted only.
DWDemo
- Provides a way to demonstrate the data capture features using the imager.
For more information, see DataWedge Demonstration on page 67
.
- Use to send and receive email. AOSP only.
Enterprise Browser
- Industrial browser that provides everything needed to quickly build device apps for barcode scanning, signature capture, payment processing, printing and most other enterprise applications. For more information, refer to techdocs.zebra.com/enterprise-browser/.
Files
- Organize and manage files on the device.
Gallery
- Use to view photos stored on the internal storage. AOSP only.
Gmail
- Use to send and receive email using a Google email account.
GMS/GMS-Restricted only.
- Launches Google ™ search app. GMS/GMS-Restricted only.
Hangouts
- Use to communicate with friends using text messages and photos.
GMS/GMS-Restricted only.
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Applications
Table 9
Apps (Continued)
Icon Description
Keep
- Use to create, edit, and share notes. GMS/GMS-Restricted only.
License Manager
- Use to manage software licenses on the device.
Maps
- Use to see your location on a map (with public transit, traffic, or satellite overlays). Search for any business or place of interest. Provides turn-by-turn navigation with voice guidance, traffic-avoidance, and alternate routes, for drivers, cyclists, walkers, and users of public transportation. GMS/GMS-Restricted only.
Music
- Play music stored on the internal storage. AOSP only.
Photos
- Use to sync photos with Google account. GMS/GMS-Restricted only.
Play Movies & TV
- View movies and video on your device. GMS/GMS-Restricted only.
Play Music
- Use to listen to music. GMS/GMS-Restricted only.
Play Store
- Download music, movies, books, and Android apps and games from the
Google Play Store. GMS/GMS-Restricted only.
RxLogger
- Use to diagnose device and app issues. For more information, see
Search
- Use to search the Web. Requires an Internet connection. AOSP only.
Settings
- Use to configure the device.
Sound Recorder
- Use to record audio. Available on Plus configurations.
StageNow
- Allows the device to stage a device for initial use by initiating the deployment of settings, firmware, and software.
44
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Applications
Table 9
Apps (Continued)
Icon Description
Worry Free Wifi Analyzer
- A diagnostic intelligent app. Use to diagnose surrounding area and display network stats, such as coverage hole detection, or AP in vicinity. Refer to the Worry Free Wi-Fi Analyzer Administrator Guide for Android.
YouTube
- Use to view videos on the YouTube
™
web site. GMS/GMS-Restricted only.
Zebra Bluetooth Settings
- Use to configure Bluetooth logging.
Accessing Apps
All apps installed on the device are accessed using the
APPS
window.
1.
On the Home screen, swipe up from the bottom of the screen.
2.
3.
Slide the
APPS
window up or down to view more app icons.
Touch an icon to open the app.
Switching Between Recent Apps
Use the Recent button to switch between recently used apps.
1.
Touch Recent button.
2.
A window appears on the screen with icons of recently used apps.
Slide the apps displayed up and down to view all recently used apps.
3.
4.
Swipe left or right to remove app from the list and force close the app.
Touch an icon to open an app or touch Back button to return to the current screen.
Battery Manager
The
Battery Manager
provides detailed information about the battery and battery swap procedures on supported devices.
Opening Battery Manager
To open the Battery Manager app, swipe up from the bottom of the Home screen, and then touch .
Battery Manager Information Tab
The Battery Manager displays detailed information about battery charging, health, and status.
45
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Applications
Table 10
Battery Icon Description
Battery Icon Description
Battery charge level is between 85% and 100%.
Battery charge level is between 19% and 84%.
Battery charge level is between 0% and 18%.
• Level
- The current battery charge level as a percentage. Displays
-%
when level is unknown.
• Wear
- The health of the battery in graphical form. When the wear level exceeds 80%, the bar color changes to red.
• Health
- The health of the battery. If a critical error occurs, appears. Touch to view the error description.
• Decommission
- The battery is past its useful life and should be replaced. See system administrator.
• Good
- The battery is good.
• Charge error
- An error occurred while charging. See system administrator.
• Over Current
- An over-current condition occurred. See system administrator.
• Dead
- The battery has no charge. Replace the battery.
• Over Voltage
- An over-voltage condition occurred. See system administrator.
• Below Temperature
- The battery temperature is below the operating temperature. See system administrator.
• Failure Detected
- A failure has been detected in the battery. See system administrator.
• Unknown
- See system administrator.
• Charge Status
• Not charging
- The device is not connected to AC power.
• Charging-AC
- The device is connected to AC power and charging.
• Charging-USB
- The device is connected to a host computer with a USB cable and charging.
• Discharging
- The battery is discharging.
• Full
- That the battery is fully charged.
• Unknown
- The battery status is unknown.
• Time until Full
- The amount of time until the battery is fully charged.
• Time since charging
- The amount of time since the device began charging.
• Time until empty
- The amount of time until the battery is empty.
• Advanced info
- Touch to view additional battery information.
• Battery present status - Indicates that the battery is present.
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Applications
• Battery level
- The battery charge level as a percentage of scale.
• Battery scale
- The battery scale level used to determine battery level (100).
• Battery voltage
- The current battery voltage in millivolts.
• Battery temperature
- The current battery temperature in degrees Centigrade.
• Battery technology
- The type of battery.
• Battery current
- The average current into or out of the battery over the last second in mAh.
• Battery manufacture date
- The date of manufacture.
• Battery serial number
- The battery serial number. The number matches the serial number printed on the battery label.
• Battery part number
- The battery part number.
• Battery rated capacity
- Lists the rated capacity of the backup battery in mAh.
• Battery decommission status
- Indicates if the battery is past its life span.
• Battery Good
- The battery is in good health.
• Decommissioned Battery
- The battery is past its useful life and should be replaced.
• Base cumulative charge
- Cumulative charge using Zebra charging equipment only.
• Battery usage number
- The health of the battery as a result of charging and discharging. A high number indicates low battery health.
• Usage decommission threshold
- When the Battery usage number is greater than or equal to the
Usage decommission threshold, the battery is past its useful life and should be replaced.
• App version
- The application version number.
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Applications
Camera
NOTE:
This app is available on the Plus configuration.
This section provides information for taking photos and recording videos using the integrated digital cameras.
The device saves photos and videos on the internal storage.
Taking Photos
NOTE:
See Photo Settings for camera setting descriptions.
1.
Swipe up from the bottom of the Home screen and touch
Camera
.
Color Effect High Dynamic Range
Scene Mode
Settings
Gallery
Camera Mode
Shutter Button
2.
3.
4.
If necessary, touch the Camera Mode icon and touch .
Frame the subject on the screen.
To zoom in or out, press two fingers on the display and pinch or expand fingers. The zoom controls appear on the screen.
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Applications
5.
6.
Touch an area on the screen to focus. The focus circle appears. The two bars turn green when in focus.
Touch .
The camera takes a photo and a shutter sound plays.
The photo momentarily displays as a thumbnail in the lower left corner.
Taking a Panoramic Photo
Panorama mode creates a single wide image by panning slowly across a scene.
1.
Swipe up from the bottom of the Home screen and touch
Camera
.
2.
3.
4.
5.
Touch the Camera Mode icon and touch .
Frame one side of the scene to capture.
Touch and slowly pan across the area to capture. A small white square appears inside the button indicating the capture is in progress.
If you are panning too quickly, the message
Too fast
appears.
Touch to end the shot. The panorama appears immediately and a progress indicator displays while it saves the image.
Recording Videos
1.
2.
Swipe up from the bottom of the Home screen and touch
Camera
.
Touch the camera mode menu and touch .
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Color Effect
Applications
Audio
Settings
Gallery
Camera Mode
Shutter Button
3.
4.
5.
6.
Point the camera and frame the scene.
To zoom in or out, press two fingers on the display and pinch or expand fingers. The zoom controls appear on the screen.
Touch to start recording.
The video time remaining appears in the top left of the screen.
Touch to the end recording.
The video momentarily displays as a thumbnail in the lower left corner.
Photo Settings
In Photo mode, photo settings appear on screen. Touch to display the photo settings options.
Rear Camera Photo Settings
• Flash
- Select whether the camera relies on its light meter to decide whether a flash is necessary, or to turn it on or off for all shots.
•
•
•
• Off
- Disable flash.
Auto
- Adjust flash automatically depending upon light meter (default).
On
- Enable flash upon taking a photo.
Torch
- Turn flash on continuously.
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Applications
•
•
•
•
•
• Picture size
- The size (in pixels) of the photo to:
13M pixels
(default),
8M pixels
,
5M pixels
,
3M pixels
,
HD 1080
,
2M pixels
,
1.3M pixels
,
HD720
,
1M pixels
,
WVGA
,
VGA,
or
QVGA
.
• Picture quality
- Set the picture quality setting to:
Low
,
Standard
(default) or
High
.
• Countdown timer
- Select
Off
(default),
2 seconds
,
5 seconds
or
10 seconds
.
• Storage
– Set the location to store the photo to:
Phone
or
SD Card
.
• ISO
- Set camera sensitivity to light to:
Auto
(default),
ISO Auto (HJR)
,
ISO100
,
ISO200
,
ISO400
,
ISO800
or
ISO1600
.
• Exposure
- Set the exposure settings to:
+2
,
+1
,
0
(default),
-1
or
-2
.
• White balance
- Select how the camera adjusts colors in different kinds of light, to achieve the most natural-looking colors:
Incandescent
Fluorescent
Auto
Daylight
Cloudy
- Adjust the white balance for incandescent lighting.
- Adjust the white balance for florescent lighting.
- Adjust the white balance automatically (default).
- Adjust the white balance for daylight.
- Adjust the white balance for a cloudy environment.
Front Camera Photo Settings
• Selfie Flash
- Turns screen white to help produce a little extra light in dimmer settings. Options:
Off
(default), or
On
.
• Picture size
- Set the size (in pixels) of the photo to:
1.3M pixels
(default),
HD720
,
1M pixels
,
WVGA
,
VGA,
or
QVGA
.
• Picture quality
- Set the picture quality setting to:
Low
,
Standard
(default) or
High
.
• Countdown timer
- Set to:
Off
(default),
2 seconds
,
5 seconds
or
10 seconds
.
• Storage
– Set location to store the photo to:
Phone
.
• Face Detection
- Select to turn face detection
Off
(default) or
On
.
• ISO
- Set how sensitive the camera is to light. Options:
Auto
(default),
ISO Auto (HJR)
,
ISO100
,
ISO200
,
ISO400
,
ISO800
or
ISO1600
.
• Exposure
- Touch to adjust the exposure settings. Options:
+2
,
+1
,
0
(default),
-1
or
-2
.
• White balance
- Select how the camera adjusts colors in different kinds of light, to achieve the most natural-looking colors:
•
•
•
• Incandescent
Fluorescent
Auto
- Adjust the white balance for incandescent lighting.
- Adjust the white balance for florescent lighting.
- Adjust the white balance automatically (default).
Daylight
- Adjust the white balance for daylight.
• Cloudy
- Adjust the white balance for a cloudy environment.
• Redeye reduction
- Helps eliminate redeye effect. Options:
Disabled
(default), or
Enable
.
• ZSL
- Set the camera to immediately take a picture when the button is pressed (default – enabled)
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• Selfie Mirror
- Select to save a mirror image of the photo. Options:
Disable
(default), or
Enable
.
• Anti Banding
- Allows the camera to avoid problems caused by artificial light sources that are not constant. These sources cycle (flicker) fast enough to go unnoticed to the human eye, appearing continuous. The camera’s eye (its sensor) can still see this flicker. Options:
Auto
(default),
60 Hz
,
50
Hz
, or
Off
.
Video Settings
In Video mode, video settings appear on screen. Touch to display the video settings options.
Rear Camera Video Settings
• Flash
- Select whether Rear-facing Camera relies on its light meter to decide whether a flash is necessary, or to turn it on or off for all shots.
• Off
- Disable flash (default).
• Torch
- Turn flash on continuously.
• Video quality
- Set video quality to:
HD 1080p
(default),
HD 720p
,
SD 480p,
.
• Video duration
- Set to:
30 seconds (MMS)
, or
30 minutes (default)
.
• Storage
– Set the location to store the photo to:
Phone
(default) or
SD Card
.
• White balance
- Select how the camera adjusts colors in different kinds of light, to achieve the most natural-looking colors.
•
•
•
•
• Incandescent
- Adjust the white balance for incandescent lighting.
Fluorescent
- Adjust the white balance for florescent lighting.
Auto
- Adjust the white balance automatically (default).
Daylight
- Adjust the white balance for daylight.
Cloudy
- Adjust the white balance for a cloudy environment.
Front Camera Video Settings
• Video quality
- Set video quality to:
HD1080
(default),
HD 720p
(default),
HD720
, or
SD 480p
,
VGA
,
CIF
, or
QVGA
.
• Video duration
- Set to:
30 seconds (MMS)
or
30 minutes
(default).
• Storage
– Set the location to store the photo to:
Phone
.
• White balance
- Select how the camera adjusts colors in different kinds of light, to achieve the most natural-looking colors.
•
•
•
•
• Incandescent
- Adjust the white balance for incandescent lighting.
Fluorescent
- Adjust the white balance for florescent lighting.
Auto
- Adjust the white balance automatically (default).
Daylight
- Adjust the white balance for daylight.
Cloudy
- Adjust the white balance for a cloudy environment.
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Applications
• Image Stabilization
- Set to reduce blurry videos due to device movement. Options:
On
or
Off
(default).
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Applications
Cradle Firmware Updater
The
Cradle Firmware Updater
app (
CradleFWUpdater
) allows the manual updating of cradle firmware using the PS20.
To update cradle firmware:
1.
2.
3.
Go to the Zebra Support & Downloads web site, zebra.com/support or contact a Zebra Support
Representative.
Download the
MC18CradleFWvx_x
firmware file to a host computer.
Using Android Debug Bridge (adb) or the sideload process, copy the firmware file to the PS20.
4.
Swipe up from the bottom of the Home screen and touch
CradleFWUpdater
.
The
CradleFWUpdater
screen displays.
Figure 13
CradleFWUpdater Screen
5.
Dock the device in the cradle.
6.
Select
FW File location
.
The
Files
app opens.
Select the appropriate HEX firmware file and select OK.
7.
8.
The path of the selected file displays in the
Input FW File
text box.
Verify the filename and extension.
9.
Select
Program Firmware
. A warning dialog displays
Please don’t remove device from cradle until
FW Update complete. Continue?
.
10.
Select
OK
to initiate the firmware update process.
NOTE:
During the firmware initiation process, the application resets the cradle. If the following error dialog displays:
Please manually reset the cradle and then press OK,
the user is required to manually reset the cradle.
To manually reset the cradle:
a.
Disconnect power from the power supply unit of the cradle.
b.
Reconnect power to the power supply unit of the cradle.
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Applications
c.
Select
OK
within 10 seconds after power on and before the LEDs on the cradle start glowing, to remove the error message and continue. Failing to select
OK
before the LEDs starts glowing will re-display the error message. If the user fails continuously 2 times, the firmware update process stops.
d.
If the app is successful, it will start the downloading process.
11.
After resetting the cradle, the app starts the firmware download process.
Figure 14
Cradle Firmware Updater - Firmware Download Process Screen
CAUTION:
Do not attempt to disconnect power from the cradle or remove the device from the cradle during cradle firmware update. Removing the device from the cradle while firmware update is ongoing would result in an incomplete firmware update, leaving the cradle with partial firmware.
To recover from the situation of partially downloaded firmware, open the
Cradle Firmware Updater
app and perform a manual reset of the cradle power when alerted.
12.
When
Download Complete
displays on the screen, the firmware update process is completed successfully. Select
Unlock Cradle
to unlock and remove the device from the cradle. Select
Help
for app information and instructions for using the app.
Figure 15
Cradle Firmware Updater - Download Complete Screen
Sending the Firmware File Using Intents
Send an intent using ADB:
To send an intent using ADB:
1.
Push the file to any location, preferably an sdcard or the following: enterprise/device/settings/cradleupdate.
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Applications
2.
Send the following intent: adb shell am broadcast -a com.symbol.intent.cradlefw.update --es cradleFwPath
‘<filename-alongwithpath>’
Example: adb shell am broadcast -a com.symbol.intent.cradlefw.update --es cradleFwPath
‘/enterprise/device/settings/cradleupdate/MC18CradleFWv5_1.txt
Send an intent using MDM
To send an intent using MDM:
1.
Push the file to the internal storage memory.
2.
Send the following command to change the permission of the file: chmod 644 <file-alongwithpath>
3.
Send the following intent: adb shell am broadcast -a com.symbol.intent.cradlefw.update --es cradleFwPath
‘<filename-alongwithpath>’
Example: adb shell am broadcast -a com.symbol.intent.cradlefw.update --es cradleFwPath
‘/enterprise/device/settings/cradleupdate/MC18CradleFWv5_1.txt
_chmod 644 /enterprise/device/settings/cradleupdate/MC18CradleFWv5_2.txt
Send the file using the Recovery Method
To send the file using the Recovery Method:
1.
Put the device in Recovery Mode.
2.
Select Update via adb > FullPackageUpdate.
3.
Enter the following at a command prompt: adb sideload <packagename>.
4.
Reboot the device.
Send an Airwatch intent
To send an Airwatch intent, send the following intent: broadcast=true,mode=implicit,action=com.symbol.intent.cradlefw.update,extraString=cradleFwPath=/e nterprise/device/settings/cradleupdate/MC18CradleFWv5_2.txt
Send a SOTI intent
To send a SOTI intent, send the following intent: sendintent -b
"intent:#Intent;action=com.symbol.intent.cradlefw.update;S.cradleFwPath=/enterprise/device/settings/c radleupdate/MC18CradleFWv5_1.txt;end;"
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Applications
Cradle Utility
Use the
Cradle Utility
to:
•
Perform cradle operations (for example, unlock cradle or set LED)
•
Configure cradle information (for example, Row ID or Column ID)
•
Read the cradle manufacturing information
•
Read the cradle diagnostics information.
To use the Cradle Utility:
1.
Dock the PS20 inside the cradle.
2.
Swipe up from the bottom of the Home screen and touch .
NOTE:
The cradle ID and location information and charge settings are retained across firmware upgrades.
Controlling the Cradle
1.
Tap the
CRADLE UNLOCK
tab to set the cradle unlock information.
Figure 16
Cradle Utility - Cradle Unlock Tab
• Unlock Period
: The duration in seconds for which the PS20 remains in unlocked state (if not removed from the cradle). For example; if unlock period is set to 15 and unlock signal is received, the PS20 will unlock and lock back after 15 seconds (if its not removed by user).
• Unlock Cradle
: Press
Unlock Cradle
to manually unlock the PS20 from the cradle.
• LED
: Check the LED box to enable the cradle LED indication.
• Smooth Effect
: Check the Smooth Effect box to enable smooth blinking of the LEDs.
•
LED Setting >
On
: The duration (in ms) that the cradle LED remains turned on or blinks during unlock.
•
LED Setting >
Off
: The duration (in ms) that the cradle LED remains turned off or blinks during unlock.
•
LED Setting >
Count
: The number of times the cradle LED blinks when user presses the blink button.
• Blink
: Tap to test the cradle LED operation.
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Applications
Setting the Cradle
The
Cradle Utility
allows you to manually enter cradle settings. To automatically enter cradle settings, use the optional Smart Cradle Configuration app (
CradleSmartConfig
).
Setting the cradle charging rate
: Depending on the cradle installation configuration, the store technician can configure each individual cradle slot to enable/disable fast charge. Each cradle can be configured to charge its docked terminal at 1A (normal charging mode - default setting) or 1.5A (fast charging mode).
NOTE:
The cradle charging rate is retained across firmware upgrades.
1.
Tap the
Settings
tab to set the cradle information.
Figure 17
Cradle Utility - Setting Tab
• Row ID
: The cradle row number in the dispenser wall.
• Column ID
: The cradle column number in the dispenser wall.
• Wall ID
: The number of dispenser wall where the cradle is positioned.
• Read Data
: Retrieve setting data from the cradle memory and display on the screen.
• Write Data
: Tap this button to program the row/col/wall information onto the cradle. Note that each slot on the Three Slot Cradle needs to be programmed separately.
• Enable Fast Charge
: Enable the cradle to charge the PS20 at a current of 1.5A (default setting is 1A)
• Reset Row
: Tap to update the
Row ID
in the text field to “0” on the application.
• Reset Column
: Tap to update the
Column ID
in the text field to “0” on the application.
• Reset Wall
: Tap to update the
Wall ID
in the text field to “0” on the application.
Performing Cradle Diagnostics
Touch
Diagnostic
tab to perform the cradle diagnostics:
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Applications
Figure 18
Cradle Utility - Diagnostic Tab
• Cycle Reading
: Check the
Cycle Reading
box to perform continuous diagnostics and display the cradle status information. During diagnostics, a progress bar is shown of the screen.
• Read Data
: Tap to start performing diagnostics.
• Import Data
: Tap to save the recorded results of the diagnostics on a file.
Viewing Cradle Information
To view cradle information, touch the
Info
tab.
Figure 19
Cradle Utility - Info Tab
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Applications
Smart Cradle Configuration
The Smart Cradle Configuration app (
CradleSmartConfig
) avoids the need to manually enter the row, column, and wall ID’s during the cradle wall configuration. Unlike using the Cradle Utility, where these values are entered for each slot,
CradleSmartConfig
guides the user through the configuration process.
Additionally, the app implements automatic error checks and provides auditing mechanisms (Quick/Full) once the configuration is completed.
Use
CradleSmartConfig
to:
•
Declare the wall map (row, column, wall, current)
•
Declare empty/blank spots (kiosk, TV, computer monitor, or unique store shapes)
•
Follow a screen guided sequence to read/program each slot based on the guided map
•
Catch errors (duplication, skipped slots, and non-programmed slots).
Support
CradleSmartConfig
supports the following:
•
Single slot and three slot cradles.
•
Selectively removing certain cradle slots from the matrix, as placeholders for a kiosk, TV, computer monitor, or unique store shapes.
•
Scrolling the screen left/right and up/down.
•
A panning view of the cradle wall to be shown below the cradle icons as an indication of where the current focus is.
Prerequisites/Assumptions
CradleSmartConfig
requires the following prerequisites or assumes the following:
•
The customer knows by a paper map or plan what the rows and columns should be set to for the wall.
•
The wall is rectangular.
•
Empty/blank spots are known (spots that do not have cradles).
•
All three slot cradles should be the same type.
•
SmartCradleConfig is installed on the device before starting.
•
The default charging rate setting is 1A.
Error Prevention
CradleSmartConfig
helps prevent user errors by:
•
Detecting if a slot has already been programmed properly.
•
Detecting if a slot was missed (for example, 1,2,3,1,2,3,2,3)
•
Providing screen guides as to the direction of the next slot to program.
•
Guiding when to move up or down a row.
•
Visual cues when an error is made.
•
Automatically programming Wall/Row/Column/Current once it has detected it moved to the proper next slot.
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Applications
•
Signaling when ready to move to the next slot.
Accessing CradleSmartConfig
To access CradleSmartConfig:
1.
Go to the Zebra Support & Downloads web site for the PS20, zebra.com/ps20-info .
2.
Download
CradleSmartConfig
to a host computer.
NOTE:
This app is not pre-loaded on the device and must be downloaded and installed prior to use.
3.
Use the sideload process to copy the
CradleSmartConfig.apk
file onto a single PS20 device.
4.
Install the app.
Using CradleSmartConfig
To configure the cradle wall using CradleSmartConfig:
NOTE:
Prior to using CradleSmartConfig, all new cradles should be mounted to a wall, including all power connections. It is assumed that no programming has occured and all cradles are functioning with a unique serial number programmed in them from the factory.
1.
Swipe up from the bottom of the Home screen and touch
CradleSmartConfig
.
The
CradleSmartConfig
screen displays.
Figure 20
CradleSmartConfig Screen
2.
Complete the following:
• Rows
- The cradle row number in the dispenser wall.
• Columns
- The column number in the dispenser wall.
• Wall ID
- The number of dispenser wall where the cradle is positioned.
• Fast Charge
- Touch to enable the cradle to charge the PS20 at a current of 1.5A (default setting is
1A).
• SHD Mode
- Touch to enable super high density (SHD) mode, where the cradles are mounted horizontal to the ground.
NOTE:
The cradle ID, location, and charging rate are retained across firmware upgrades.
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Applications
3.
4.
5.
Select
SINGLE SLOT
to program a wall of single slot cradles or select
THREE SLOT
to program a wall of three slot cradles.
A map of cradle icons display, based on the number of rows and columns entered in the previous step.
For reference, the top left corner is Row 1, Column 1 (R1C1).
(Optional) Navigate around the screen.
To scroll left/right and up/down:
a.
b.
Touch and drag your finger on the screen.
Locate the graphic on the bottom of the screen to show where you are on the map. Scroll bars allow you to drag the screen to see a portion of the total wall.
(Optional) Delete cradle slots not used. For example, placeholders for a kiosk, TV, computer monitor, or unique store shapes.
To delete cradle slots:
a.
Touch and hold (long press) the cradle slot icon.
b.
Select
DELETE
to confirm.
Figure 21
Delete Cradle
6.
7.
8.
Insert a PS20 device in the first cradle in the top left corner (Row 1, Column 1).
Touch
Start
.
A Warning dialog displays indicating the correct sequence to follow when configuring the cradles.
Select
Ok
.
CradleSmartConfig programs the row, column, and wall information onto the cradle.
Figure 22
Warning Dialog - Follow Specified Order
After the first cradle is programmed successfully, a check mark appears in the location of the cradle icon and an arrow on the screen points in the direction of where to insert the device in the next slot. An audible sound or visual cradle charge indication may be present.
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Applications
9.
Remove the device from the first cradle, and move in the specified direction to insert the device in the next slot.
CradleSmartConfig directs the user to move in the proper direction. If the device is inserted into the wrong slot, the user is prompted.
Figure 23
Warning! Wrong Slot
If the device is inserted into the same slot, a message indicates that the cradle has already been configured.
Figure 24
Warning! Cradle Already Configured
Note that each slot on the Three Slot Cradle needs to be programmed separately. The app guides the user to change rows in a zig-zag pattern for efficiency, with the first row going from left to right with serial numbers (last digits) 1,2,3 and the next row going from right to left with serial numbers (last digits)
3,2,1. The app also guides the user to skip the empty or blank areas. In a single slot cradle, the HW serial number last digit is 0.
10.
Moving in the direction specified, repeat until all cradles are configured.
If the user abandons programming before the entire wall is completed, the user must start over from the beginning.
Figure 25
Warning! Restart Configuration Screen
The app detects when it has reached the end of the wall and the
Configuration complete
dialog displays.
Figure 26
Configuration Complete Dialog
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Applications
11.
Select one of the following:
• QUICK AUDIT
- A sample of cradles are validated and the expected data is compared to what is actually found. Blinking cradles are displayed one after the other at the four corners. The device to be validated should be placed in the middle slot of the blinking icon.
• FULL AUDIT
- All cradles are validated and the expected data is compared to what is actually found.
• RETURN TO HOME PAGE
- Displays the CradleSmartConfig screen.
Auditing
Auditing validates that the cradles have been programmed correctly. The expected results should match the results found.
Quick Audit
To perform a quick audit:
1.
The four corner cradles will blink one after another. Place the device in the middle slot of the first blinking cradle icon.
If the audit was successful and the expected results match the results found, a green screen displays. If the audit failed and the expected results do not match the results found, a red screen displays.
Figure 27
Successful Audit Screen
2.
Moving in the direction specified, repeat until all cradles are validated.
The app detects when it has reached the end of the wall and the
Quick Audit complete
screen displays.
Figure 28
Quick Audit Complete Screen
3.
Select
FULL AUDIT
to perform a Full Audit or select
GO TO HOMEPAGE
to return to the
SmartCradleConfig
screen.
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Applications
Full Audit
To perform a Full Audit:
1.
Place the device in the first cradle, first slot in the top left corner (Row 1, Column 1).
The app detects the cradle in operation and starts validating the current slot.
Figure 29
Start Audit Process
2.
Moving in the direction specified, repeat until all cradles are validated.
The app detects when it has reached the end of the wall and the
Full Audit is completed
screen displays.
Figure 30
Full Audit Complete Screen
3.
Select
GO TO HOMEPAGE
to return to the
SmartCradleConfig
screen.
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Wall Map Examples
Figure 31
Wall Map Examples
Succe Fail
3 Slots
Deleted
Applications
Horizontal Scroll
Wall Map
Vertical Scroll
Three Slot Cradle: 5 Rows, 3 Columns
Single Slot Cradle: 5 Rows, 5 Columns
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Applications
DataWedge Demonstration
Use
DataWedge Demonstration
to demonstrate data capture functionality. To configure DataWedge, refer to techdocs.zebra.com/datawedge/ .
NOTE:
DataWedge is enabled on the Home screen. To disable this feature, go to the DataWedge settings and disable the
Launcher
profile.
Table 11
DataWedge Demonstration Icons
Icon
Illumination
Description
Imager illumination is on. Touch to turn illumination off.
Data Capture
Imager illumination is off. Touch to turn illumination on.
The data capture function is through the internal imager.
An RS6000 Bluetooth imager is connected.
An RS6000 Bluetooth imager is not connected.
Scan Mode Imager is in picklist mode. Touch to change to normal scan mode.
Imager is in normal scan mode. Touch to change to picklist mode.
Opens a menu to view the application information or to set the application DataWedge profile.
Scanner Selection
To select a scanner, touch >
Settings
>
Scanner selection
.
See the Data Capture section for more information.
Press the programmable button or touch the yellow scan button to capture data. The data appears in the text field below the yellow button.
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Applications
Enterprise Browser
The Enterprise Browser is an industrial browser that provides everything needed to quickly build device apps for barcode scanning, signature capture, payment processing, printing and most other enterprise applications.
Enterprise Browser includes a runtime environment inside which a company's application logic can be executed and controlled using HTML5 and CSS3 for presentation and JavaScript to access Enterprise
Browser APIs for scanners, cameras, card readers and other device peripherals.
The base Enterprise Browser installation includes all necessary components to allow a Windows development host to easily build device apps and set runtime settings for local or mass-deployment using
Zebra StageNow or a mobile device management (MDM) system. If migrating from another platform,
Enterprise Browser also can run apps built for PocketBrowser, making it an ideal path for moving apps to a newer UI, device or platform.
For more information, refer to techdocs.zebra.com/enterprise-browser/.
Enterprise Browser Application
The device comes with an Enterprise Browser application pre-licensed and pre-loaded. The application is accessible from the apps screen.
1.
Swipe up from the bottom of the Home screen, and touch
EnterpriseBrowser
.
Figure 32
Enterprise Browser Screen
The default Enterprise Browser page provides the following information:
•
Battery Details:
•
Battery strength in percentage
•
Whether in cradle or not
•
WLAN Details:
•
ESSID name
•
Signal
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Applications
•
IP Address of the device
•
MAC address of the device
The buttons at the bottom of the screen:
•
UNLOCK - Unlocks the device in the cradle.
•
LEDS - Illuminates the cradle LEDs.
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Applications
PTT Express Voice Client
NOTE:
Requires a PTT Express License.
PTT Express Voice Client enables Push-To-Talk (PTT) communication between disparate enterprise devices. Leveraging existing Wireless Local Area Network (WLAN) infrastructure, PTT Express delivers simple PTT communication without requiring a voice communication server.
• Group Call
: Press and hold the PTT (Talk) button to start communicating with other voice client users.
• Private Response
: Double-press the PTT button to respond to the originator of the last broadcast or to make a Private Response.
PTT Express User Interface
Figure 33
PTT Express Default User Interface
Notification Icon
Service Indication
Settings
Enable/Disable Switch
Talk Group
Table 12
PTT Express Default User Interface Descriptions
Item
Notification Icon
Service Indication
Talk Groups
Settings
Enable/Disable
Switch
Lists all 32 Talk Groups available for PTT communication.
Opens the PTT Express Settings screen.
Turns the PTT service on and off.
Description
Indicates the current state of the PTT Express client.
Indicates the status of the PTT Express client. Options:
Service Enabled
,
Service Disabled
or
Service Unavailable
.
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Applications
PTT Audible Indicators
The following tones provide helpful cues when using the voice client.
• Talk Tone
: Double chirp. Plays when the Talk button is depressed. This is a prompt for you to start talking.
• Access Tone
: Single beep. Plays when another user just finished a broadcast or response. You can now initiate a Group Broadcast or Private Response.
• Busy Tone
: Continuous tone. Plays when the Talk button is depressed and another user is already communicating on the same talkgroup. Plays after the maximum allowed talk time is reached (60 seconds).
• Network Tone
:
•
Three increasing pitch beeps. Plays when PTT Express acquires the WLAN connection and the service is enabled.
•
Three decreasing pitch beeps. Plays when PTT Express loses the WLAN connection or the service is disabled.
PTT Notification Icons
Notification icons indicate the current state of the PTT Express Voice client.
Table 13
PTT Express Icon Descriptions
Status Icon Description
The PTT Express Voice client is disabled.
The PTT Express Voice client is enabled but not connected to a WLAN.
The PTT Express Voice client is enabled, connected to a WLAN, and listening on the
Talk Group indicated by the number next to the icon.
The PTT Express Voice client is enabled, connected to a WLAN, and communicating on the Talk Group indicated by the number next to the icon.
The PTT Express Voice client is enabled, connected to a WLAN, and in a private response.
The PTT Express Voice client is enabled and muted.
The PTT Express Voice client is enabled but it is not able to communicate due to a VoIP telephony call in progress.
Enabling PTT Communication
1.
2.
Swipe up from the bottom of the Home screen and touch .
Slide the
Enable/Disable Switch
to the
ON
position. The button changes to
ON
.
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Applications
Selecting a Talk Group
One of 32 Talk Groups can be selected by PTT Express users. However, only one talk group may be enabled at a time on the device. Touch one of the 32 Talk Groups. The selected Talk Group is highlighted.
PTT Communication
This section describes the default PTT Express client configuration. Refer to the PTT Express V1.2 User
Guide for detailed information on using the client.
PTT communication may be established as a Group Call. When PTT Express is enabled, the PTT button on the left side of the device is assigned for PTT communication. When the Wired Headset is used, Group
Calls can also be initiated using the headset Talk button.
Figure 34
PTT Button
Creating a Group Call
1.
2.
Press and hold the PTT button (or the Talk button on the headset) and listen for the talk tone.
If you hear a busy tone, release the button and wait a moment before making another attempt. Ensure that PTT Express and the WLAN are enabled.
Start talking after hearing the talk tone.
NOTE:
Holding the button for more than 60 seconds (default) drops the call, allowing others to make
Group calls. Release the button when finished talking to allow others to make calls.
Responding with a Private Response
The Private Response can only be initiated once a Group Call has been established. The initial Private
Response is made to the originator of the Group Call.
1.
2.
3.
Wait for an access tone.
Within 10 seconds, double-press the PTT button, and listen for the talk tone.
If you hear a busy tone, release the button and wait a moment before making another attempt. Ensure that PTT Express and the WLAN are enabled.
4.
5.
Start talking after the talk tone plays.
Release the button when finished talking.
Disabling PTT Communication
1.
2.
3.
Swipe up from the bottom of the Home screen and touch .
Slide the
Enable/Disable Switch
to the
OFF
position. The button changes to
OFF
.
Touch the Home button.
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Applications
RxLogger
RxLogger is a comprehensive diagnostic tool that provides application and system metrics, allows for the creation of custom plug-ins, and diagnoses device and application issues. RxLogger logs the following information: CPU load, memory load, memory snapshots, battery consumption, power states, wireless logging, cellular logging, TCP dumps, Bluetooth logging, GPS logging, logcat, FTP push/pull, ANR dumps, etc. All generated logs and files are saved onto flash storage on the device (internal or external).
RxLogger Configuration
RxLogger is built with an extensible plug-in architecture and comes packaged with a number of plug-ins already built-in. For information on configuring RxLogger, refer to techdocs.zebra.com/rxlogger/ .
To open the configuration screen, from the RxLogger home screen touch
Settings
.
Configuration File
RxLogger configuration can be set using an XML file. The
config.xml
configuration file is located in the
RxLogger\config
folder. Copy the file from the device to a host computer using a USB connection. Edit the configuration file and then replace the XML file on the device. There is no need to stop and restart the
RxLogger service since the file change is automatically detected.
Enabling Logging
1.
2.
3.
To enable logging:
Swipe the screen up and select .
Touch
Start
.
Touch the Home button.
Disabling Logging
1.
2.
3.
To disable logging:
Swipe the screen up and select .
Touch
Stop
.
Touch the Home button.
Extracting Log Files
3.
4.
1.
2.
Connect the device to a host computer using an USB connection.
Using a file explorer, navigate to the
RxLogger
folder.
Copy the file from the device to the host computer.
Disconnect the device from the host computer.
Backing Up
RxLogger Utility allows the user to make a zip file of the
RxLogger
folder in the device, which by default contains all the RxLogger logs stored in the device.
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Applications
•
To save the backup data, touch >
BackupNow
.
RxLogger Utility
RxLogger Utility is a data monitoring application for viewing logs in the device while RxLogger is running.
Logs and RxLogger Utility features are accessed using Main Chat Head.
Initiating the Main Chat Head
To initiate the Main Chat Head:
1.
Open
RxLogger
.
2.
3.
Touch >
Toggle Chat Head
. The Main Chat Head icon appears on the screen.
Touch and drag the Main Chat head icon to move it around the screen.
Removing the Main Chat Head
To remove the Main Chat Head icon:
1.
Touch and drag the icon. A circle with an X appears.
2.
Move the icon over the circle and then release.
Viewing Logs
To view logs:
1.
Touch the Main Chat Head icon. The RxLogger Utility screen appears.
2.
Touch a log to open it. The user can open many logs with each displaying a new sub Chat Head.
3.
If necessary, scroll left or right to view additional Sub Chat Head icons.
4.
Touch a Sub Chat Head to display the log contents.
Removing a Sub Chat Head Icon
To remove a sub chat Head icon, press and hold the icon until it disappears.
Backing Up In Overlay View
RxLogger Utility allows the user to make a zip file of the
RxLogger
folder in the device, which by default contains all the RxLogger logs stored in the device.
The Backup icon is always available in Overlay View.
1.
2.
Touch . The Backup dialog box appears.
Touch
Yes
to create the back up.
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Applications
Sound Recorder
Use
Sound Recorder
to record audio messages.
Recordings are saved on the microSD card (if installed) or the internal storage and are available in the
Music application (AOSP devices) or the Play Music application (GMS devices).
Touch to open options menu.
• File type
- Select the file type for the recording file.
• AMR
• 3GPP
• AAC
• WAV
• AMR-WB
• AMR-WB-3GPP
.
• Storage location
- Select the location for the recording file.
• Phone storage
• SD card
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Data Capture
Introduction
The PS20 imager allows collection of data by scanning bar codes.
The imager has the following features:
•
Reads a variety of bar code symbologies, including the most popular linear, postal, and 2-D code types
•
Contains advanced intuitive aiming light for easy point-and-shoot operation.
NOTE:
Bluetooth scanners are not supported.
Scanning Considerations
Typically, scanning is a simple matter of aim, scan, and decode, with a few quick trial efforts to master it.
However, consider the following to optimize scanning performance:
• Range:
Scanners decode best over a particular working range — minimum and maximum distances from the barcode. This range varies according to barcode density and scanning device optics. Scan within range for quick and constant decodes; scanning too close or too far away prevents decodes.
Move the scanner closer and further away to find the right working range for the barcodes being scanned.
• Angle:
Scanning angle is important for quick decodes. When the illumination/flash reflects directly back into the imager, the specular reflection can blind/saturate the imager. To avoid this, scan the barcode so that the beam does not bounce directly back. Do not scan at too sharp an angle; the scanner needs to collect scattered reflections from the scan to make a successful decode. Practice quickly shows what tolerances to work within.
•
Hold the device farther away for larger symbols.
•
Move the device closer for symbols with bars that are close together.
NOTE:
Scanning procedures depend on the app and device configuration. An app may use different scanning procedures from the one listed above.
Scanning Bar Codes
To scan a barcode:
1.
Launch a scanning application.
2.
Press the Scan key and aim the device at a barcode.
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Data Capture
3.
4.
Adjust the position of the device so that the:
•
Red aiming dot appears at the center of the barcode on devices with the SE4710 imager.
•
White LED appears around the barcode on devices with the SE2100 imager.
Ensure the barcode is within the area formed by the aiming pattern. On devices with the SE4710 imager, the aiming dot is used for increased visibility in bright lighting conditions.
Press the Scan key.
The Status LED illuminates red. Upon successful decode, the Status LED changes from red to green and an audible beep sounds.
Figure 35
SE4710 Imager Decode Mode
Figure 36
SE4710 Imager Picklist Mode
NOTE:
Picklist Mode is only available on the PS20 with the SE4710 imager. When the PS20 is in Picklist
Mode, the imager does not decode the barcode until the crosshair or aiming dot touches the barcode.
Figure 37
SE2100 Imager Decode Mode
5.
Release the Scan key.
The barcode data displays on the screen.
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Data Capture
Scanning Tips
Optimal scanning distance varies with bar code density and scanner optics.
•
Hold the scanner farther away for larger symbols.
•
Move the scanner closer for symbols with bars that are close together.
NOTE:
Scanning procedures depend on the application and PS20 configuration. An application may use different scanning procedures from the one listed above.
Decode Screen Notification
Scan Params in DataWedge includes an option for
Decode Screen Notification
. Enable this option to display a translucent green screen overlay as a notification for each successful decode. In addition, Scan
Params includes options for
Decode Screen Notification Timer
and
Decode Screen Translucency
Level
, which allow you to set the green screen overlay time in milliseconds and the level of translucency.
NOTE:
For
Decode Screen Notification
to work,
Display over other apps
permission must be granted for the application.
Figure 38
Translucent Green Overlay Decode Screen Notification
Hands Free Scanning
Hands Free Scanning allows the user to capture barcode data when a barcode is placed within the view of the device without pressing the trigger. Hands Free Scanning is enabled using the
Hands Free Trigger
settings or when the device is placed in the cart/mount. Hands Free Scanning is set to disabled by default.
Settings
Use the Hands Free Trigger setting to configure scanning mode and the proximity trigger sensitivity.
Swipe down from the Status bar to open the Quick Access panel and then touch >
Hands Free Trigger
.
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Data Capture
Figure 39
Hands Free Trigger Settings
Scanning Mode
Use the
Scanning Mode
settings to configure how the device functions while in hands free scanning mode.
Figure 40
Scanning Mode Dialog Box
• Hands Free in Cart/Mount
- Select to enable scanning when the device is in the cart/mount. The device detects the difference between in-motion and stationary states. When the device is in the Motion state, proximity scanning is disabled. When the device is in the Stationary state or in a hands free cart/mount, proximity scanning is enabled.
• Hands Free Always On
- Select to place the device in hands free scanning mode.
• Hands Free Off
- Select to disable hands free scanning mode (default).
NOTE:
In order to use the
Hands Free in Cart/Mount
scanning mode, the devices in a store must be calibrated to the cart orientation first. If the hands free scanning mode is enabled, and if the device is properly calibrated, the device will be detected that it’s in a cart and enable the hands free trigger. While in the cart, the device displays a shopping cart notification in the status bar. For more information about creating and deploying the calibration file, see the PS20 Personal Shopper Calibration App User Guide at zebra.com/ps20-info .
Proximity Range
To configure the proximity sensor range sensitivity, touch
Proximity Trigger Range
.
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Data Capture
Figure 41
Proximity Trigger Range Dialog Box
• Near
- Proximity sensor detects and generates a trigger when the barcode is within 0 to 15 cm
(nominal) (default). Ideally, 0-5 in (approx. 13 cm) is supported.
• Far
- Proximity sensor detects and generates a trigger when the barcode is within 0 to 26 cm (nominal).
The maximum range is 10 in (approx. 26 cm).
DataWedge
DataWedge is a utility that adds advanced barcode scanning capability to any application without writing code. It runs in the background and handles the interface to built-in barcode scanners. The captured barcode data is converted to keystrokes and sent to the target application as if it was typed on the keypad.
DataWedge allows any app on the device to get data from input sources such as a barcode scanner, MSR,
RFID, voice, or serial port and manipulate the data based on options or rules.
Configure DataWedge to
•
Provide data capture services from any app.
•
Use a particular scanner, reader or other peripheral device.
•
Properly format and transmit data to a specific app.
To configure DataWedge refer to techdocs.zebra.com/datawedge/ .
Enabling DataWedge
1.
2.
3.
4.
Swipe up from the bottom of the Home screen and touch .
Touch >
Settings
.
Touch the
DataWedge enabled
checkbox. A blue checkmark appears in the checkbox indicating that
DataWedge is enabled.
Touch the Home button.
Disabling DataWedge
1.
Touch .
2.
3.
Touch
Settings
.
Touch
DataWedge enabled
.
The blue check disappears from the checkbox indicating that DataWedge is disabled.
Supported Decoders
NOTE:
DataWedge supports the decoders listed below but not all are validated on this device.
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Table 14
Supported Decoders
Data Capture
Decoders
O
X
O
O
O
O
O
X
X
X
X
O
O
X
X
O
X
O
X
O
O
O
O
Australian
Postal
O
Aztec X
Canadian
Postal
O
Chinese 2 of 5 O
Codabar
Code 11
Code 128
Code 39
Code 93 O
Composite AB O
Composite C O
Discrete 2 of 5 O
Datamatrix
Dutch Postal
DotCode
X
O
O
X
X
X
O
EAN13
EAN8
Grid Matrix O
GS1 DataBar X
X
X
X GS1 DataBar
Expanded
GS1 DataBar
Limited
O
GS1
Datamatrix
O
GS1 QRCode O
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Data Capture
Table 14
Supported Decoders (Continued)
Decoders
O
O
O
X
O
O
X
O
X
X
O
O
O
X
O
O
O
O
X
O
O
--
O
HAN XIN
Interleaved 2 of 5
Japanese
Postal
O
Korean 3 of 5 O
--
O
MAIL MARK
Matrix 2 of 5
Maxicode
MicroPDF
MicroQR
MSI
PDF417
QR Code
Decoder
Signature
TLC 39
Trioptic 39
UK Postal
UPCA
UPCE0
UPCE1
US4state O
US4state FICS O
X
O
O
X
O
O
X
X
O
O
O
US Planet
US Postnet
O
O
X
O
X
O
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Data Capture
Key
X = Enabled
O = Disabled
-- = Not Supported
Touch the Back button to return to the previous screen.
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Wireless
Introduction
This section provides information on the following wireless features:
•
Wireless Local Area Network (WLAN)
•
Bluetooth
•
Cast
Wireless Local Area Networks
Wireless local area networks (WLANs) allow the device to communicate wirelessly inside a building.
Before using the device on a WLAN, the facility must be set up with the required hardware to run the
WLAN (sometimes known as infrastructure). The infrastructure and the device must both be properly configured to enable this communication.
Refer to the documentation provided with the infrastructure (access points (APs), access ports, switches,
Radius servers, etc.) for instructions on how to set up the infrastructure.
Once the infrastructure is set up to enforce the chosen WLAN security scheme, use the
Wireless & networks
settings configure the device to match the security scheme.
The device supports the following WLAN security options:
•
Open
•
Wireless Equivalent Privacy (WEP)
•
Wi-Fi Protected Access (WPA)/WPA2 Personal (PSK)
•
WPA/WPA2/WPA3 Enterprise (EAP)
•
Lightweight Extensible Authentication Protocol (LEAP) - Only available with mDNA Enterprise
Bundle upgrade.
•
Protected Extensible Authentication Protocol (PEAP) - with MSCHAPV2 and GTC authentication.
•
Transport Layer Security (TLS)
•
Tunneled Transport Layer Security (TTLS) - with Password Authentication Protocol (PAP),
MSCHAP and MSCHAPv2 authentication
•
Password (PWD)
The
Status
bar displays icons that indicate Wi-Fi network availability and Wi-Fi status.
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Wireless
NOTE:
To extend the life of the battery, turn off Wi-Fi when not in use.
Connecting to a Wi-Fi Network
To connect to a Wi-Fi network:
1.
2.
3.
Go to
Settings
.
Touch
Wi-Fi
to open the
Wi-Fi
screen. The device searches for WLANs in the area and lists them.
Scroll through the list and select the desired WLAN network.
4.
5.
For open networks, touch profile once or press and hold and then select
Connect
or for secure networks enter the required password or other credentials then touch
Connect
. See the system administrator for more information.
The device obtains a network address and other required information from the network using the dynamic host configuration protocol (DHCP) protocol. To configure the device with a fixed internet
protocol (IP) address, see Configuring the Device to Use a Static IP Address
.
In the Wi-Fi setting field,
Connected
appears indicating that the device is connected to the WLAN.
Removing a Wi-Fi Network
To remove a remembered or connected network:
1.
2.
3.
4.
5.
6.
Go to
Settings
.
Touch
Network & Internet
>
W-Fi
.
Scroll down to the bottom of the list and touch
Saved networks
.
Touch the name of the network.
Touch
FORGET
.
Touch the Home button.
WLAN Configuration
This section provides information on configuring Wi-Fi settings.
Configuring a Secure Wi-Fi Network
3.
4.
1.
2.
5.
6.
7.
8.
Go to
Settings
.
Touch
Network & Internet
>
Wi-Fi
.
Slide the switch to the
ON
position.
The device searches for WLANs in the area and lists them on the screen.
Scroll through the list and select the desired WLAN network.
Touch the desired network. If the network security is
Open
, the device automatically connects to the network. For all other network security a dialog box appears.
If the network security is WPA/WPA2-Personal or WEP, enter the required password and then touch
Connect
.
If the network security is WPA/WPA2/WPA3 Enterprise:
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Wireless
•
Touch the
EAP method
drop-down list and select one of the following:
• PEAP
• TLS
• PWD
• LEAP
Touch the
Phase 2 authentication
drop-down list and select an authentication method.
•
If required, touch
CA certificate
and select a Certification Authority (CA) certificate. Note:
Certificates are installed using the
Security
settings.
•
If required, touch
User certificate
and select a user certificate. Note: User certificates are installed using the Location & security settings.
•
If required, in the
Identity
text box, enter the username credentials.
•
If desired, in the
Anonymous identity
text box, enter an anonymous identity username.
•
If required, in the
Password
text box, enter the password for then given identity.
NOTE:
By default, the network Proxy is set to
None
and the IP settings is set to
DHCP
. See Configuring for a Proxy Server for setting connection to a proxy server and see Configuring the Device to Use a Static
IP Address for setting the device to use a static IP address.
9.
Touch
Connect
.
10.
Touch the Home button.
Manually Adding a Wi-Fi Network
Manually add a Wi-Fi network if the network does not broadcast its name (SSID) or to add a Wi-Fi network when out of range.
1.
2.
3.
4.
5.
6.
7.
8.
9.
Go to
Settings
.
Touch
Network & Internet
>
Wi-Fi
.
Slide the Wi-Fi switch to the
On
position.
Scroll to the bottom of the list and select
Add network
.
In the
Network name
text box, enter the name of the Wi-Fi network.
In the
Security
drop-down list, set the type of security to:
• None
• WEP
• WPA/WPA2-Personal
• WPA/WPA2/WPA3-Enterprise
If the network security is
None
, touch
Save
.
If the network security is
WEP
or
WPA/WPA2-Personal
, enter the required password and then touch
Save
.
If the network security is
WPA/WPA2/WPA3-Enterprise
:
•
Touch the
EAP method
drop-down list and select one of the following:
• PEAP
• TLS
• PWD
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Wireless
• LEAP.
•
Touch the
Phase 2 authentication
drop-down list and select an authentication method.
•
If required, touch
CA certificate
and select a Certification Authority (CA) certificate. Note:
Certificates are installed using the
Security
settings.
•
If required, touch
User certificate
and select a user certificate. Note: User certificates are installed using the
Security
settings.
•
If required, in the
Identity
text box, enter the username credentials.
•
If desired, in the
Anonymous
identity text box, enter an anonymous identity username.
•
If required, in the
Password
text box, enter the password for the given identity.
NOTE:
By default, the network Proxy is set to
None
and the IP settings is set to
DHCP
. See Configuring for a Proxy Server for setting connection to a proxy server and see Configuring the Device to Use a Static
IP Address for setting the device to use a static IP address.
10.
Touch
Save
. To connect to the saved network, touch and hold on the saved network and select
Connect to network
.
11.
Touch the Home button.
Configuring for a Proxy Server
A proxy server is a server that acts as an intermediary for requests from clients seeking resources from other servers. A client connects to the proxy server and requests some service, such as a file, connection, web page, or other resource, available from a different server. The proxy server evaluates the request according to its filtering rules. For example, it may filter traffic by IP address or protocol. If the request is validated by the filter, the proxy provides the resource by connecting to the relevant server and requesting the service on behalf of the client.
It is important for enterprise customers to be able to set up secure computing environments within their companies, making proxy configuration essential. Proxy configuration acts as a security barrier ensuring that the proxy server monitors all traffic between the Internet and the intranet. This is normally an integral part of security enforcement in corporate firewalls within intranets.
1.
2.
3.
4.
Go to
Settings
.
Touch
Network & Internet
>
Wi-Fi
.
Slide the Wi-Fi switch to the
On
position.
In the network dialog box, select and touch a network.
5.
6.
7.
8.
9.
Touch
Advanced options
.
Touch
Proxy
and select
Manual
.
In the
Proxy hostname
text box, enter the address of the proxy server.
In the
Proxy port
text box, enter the port number for the proxy server.
In the
Bypass proxy for
text box, enter addresses for web sites that are not required to go through the proxy server. Use a comma “,” between addresses. Do not use spaces or carriage returns between addresses.
10.
Touch
Connect
.
11.
Touch the Home button.
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Wireless
Configuring the Device to Use a Static IP Address
By default, the device is configured to use Dynamic Host Configuration Protocol (DHCP) to assign an
Internet protocol (IP) address when connecting to a wireless network.
1.
2.
3.
4.
Go to
Settings
.
Touch
Network & Internet
>
Wi-Fi
.
Slide the Wi-Fi switch to the
On
position.
In the network dialog box, select and touch a network.
5.
6.
7.
8.
Touch
Advanced options
.
Touch
IP settings
and select
Static
.
In the
IP address
text box, enter an IP address for the device.
If required, in the
Gateway
text box, enter a gateway address for the device.
9.
If required, in the
Network prefix length
text box, enter the prefix length.
10.
If required, in the
DNS 1
text box, enter a Domain Name System (DNS) address.
11.
If required, in the
DNS 2
text box, enter a DNS address.
12.
Touch
Connect
.
13.
Touch the Home button.
Wi-Fi Preferences
Use the
Wi-Fi preferences
to configure advanced Wi-Fi settings. From the Wi-Fi screen scroll down to the bottom of the screen and touch
Wi-Fi preferences
.
• Turn on W-Fi automatically
- When enabled, Wi-Fi automatically turns back on when near high quality saved networks.
• Open network notification
- When enabled, notifies the user when an open network is available.
• Advanced
- Touch to expand options.
• Additional settings
- See Additional Settings.
• Install Certificates
– Touch to install certificates.
• Network rating provider
- Disabled (AOSP devices). To help determine what constitutes a good
Wi-Fi network, Android supports external Network rating providers that provide information about the quality of open Wi-Fi networks. Select one of the providers listed or
None
. If none are available or selected, the Connect to open networks feature is disabled.
• Wi-Fi Direct
- Displays a list of devices available for a direct Wi-Fi connection.
• MAC address
- Displays the Media Access Control (MAC) address of the device when connecting to Wi-Fi networks.
• IP address
- Displays the IP address of the device when connecting to Wi-Fi networks.
Additional Wi-Fi Settings
NOTE:
Additional Wi-Fi settings are for the device, not for a specific wireless network.
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Wireless
Use the
Additional Settings
to configure additional Wi-Fi settings. To view the additional Wi-Fi settings, scroll to the bottom of the
Wi-Fi
screen and touch
Wi-Fi Preferences
>
Advanced
>
Additional settings.
• Regulatory
• Country Selection
- Displays the acquired country code if 802.11d is enabled, else it displays the currently selected country code.
• Region code
- Displays the current region code.
• Band and Channel Selection
• Wi-Fi frequency band
- Set the frequency band to:
Auto
(default),
5 GHz only
or
2.4 GHz only
.
• Available channels (2.4 GHz)
- Touch to display the
Available channels
menu. Select specific channels and touch
OK
.
• Available channels (5 GHz)
- Touch to display the
Available channels
menu. Select specific channels and touch
OK
.
• Logging
• Advanced Logging
– Touch to enable advanced logging or change the log directory.
• Wireless logs
- Use to capture Wi-Fi log files.
• Fusion Logger
- Touch to open the
Fusion Logger
application. This application maintains a history of high level WLAN events which helps to understand the status of connectivity.
• Fusion Status
- Touch to display live status of WLAN state. Also provides information about the device and connected profile.
• About
• Version
- Displays the current Fusion information.
Wi-Fi Direct
Wi-Fi Direct devices can connect to each other without having to go through an access point. Wi-Fi Direct devices establish their own ad-hoc network when required, letting you see which devices are available and choose which one you want to connect to.
1.
2.
Go to
Settings
.
Touch
Wi-Fi
>
Wi-Fi preferences
>
Advanced
>
Wi-Fi Direct
. The device begins searching for another Wi-Fi Direct device.
3.
4.
Under
Peer devices
, touch the other device name.
On the other device, select
Accept
.
Connected
appears on the device. On both devices, in their respective Wi-Fi Direct screens, the other device name appears in the list.
1.
Bluetooth
Bluetooth devices can communicate without wires, using frequency-hopping spread spectrum (FHSS) radio frequency (RF) to transmit and receive data in the 2.4 GHz Industry Scientific and Medical (ISM) band (802.15.1). Bluetooth wireless technology is specifically designed for short-range (10 m (32.8 ft)) communication and low power consumption.
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Wireless
Devices with Bluetooth capabilities can exchange information (for example, files, appointments, and tasks) with other Bluetooth enabled devices such as printers, access points, and other mobile devices.
The device supports Bluetooth Low Energy. Bluetooth Low Energy is targeted at applications in the healthcare, fitness, security, and home entertainment industries. It provides reduced power consumption and cost while maintaining standard Bluetooth range.
Adaptive Frequency Hopping
Adaptive Frequency Hopping (AFH) is a method of avoiding fixed frequency interferers, and can be used with Bluetooth voice. All devices in the piconet (Bluetooth network) must be AFH-capable in order for AFH to work. There is no AFH when connecting and discovering devices. Avoid making Bluetooth connections and discoveries during critical 802.11b communications. AFH for Bluetooth consists of four main sections:
•
Channel Classification - A method of detecting an interference on a channel-by-channel basis, or pre-defined channel mask.
•
Link Management - Coordinates and distributes the AFH information to the rest of the Bluetooth network.
•
Hop Sequence Modification - Avoids interference by selectively reducing the number of hopping channels.
•
Channel Maintenance - A method for periodically re-evaluating the channels.
When AFH is enabled, the Bluetooth radio “hops around” (instead of through) the 802.11b high-rate channels. AFH coexistence allows enterprise devices to operate in any infrastructure.
The Bluetooth radio in this device operates as a Class 2 device power class. The maximum output power is 2.5 mW and the expected range is 10 m (32.8 ft). A definition of ranges based on power class is difficult to obtain due to power and device differences, and whether in open space or closed office space.
NOTE:
It is not recommended to perform Bluetooth wireless technology inquiry when high rate 802.11b operation is required.
Security
The current Bluetooth specification defines security at the link level. Application-level security is not specified. This allows application developers to define security mechanisms tailored to their specific need.
Link-level security occurs between devices, not users, while application-level security can be implemented on a per-user basis. The Bluetooth specification defines security algorithms and procedures required to authenticate devices, and if needed, encrypt the data flowing on the link between the devices. Device authentication is a mandatory feature of Bluetooth while link encryption is optional.
Pairing of Bluetooth devices is accomplished by creating an initialization key used to authenticate the devices and create a link key for them. Entering a common personal identification number (PIN) in the devices being paired generates the initialization key. The PIN is never sent over the air. By default, the
Bluetooth stack responds with no key when a key is requested (it is up to user to respond to the key request event). Authentication of Bluetooth devices is based-upon a challenge-response transaction.
Bluetooth allows for a PIN or passkey used to create other 128-bit keys used for security and encryption.
The encryption key is derived from the link key used to authenticate the pairing devices. Also worthy of note is the limited range and fast frequency hopping of the Bluetooth radios that makes long-distance eavesdropping difficult.
Recommendations are:
•
Perform pairing in a secure environment
•
Keep PIN codes private and do not store the PIN codes in the device
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Wireless
•
Implement application-level security.
Bluetooth Profiles
The device supports the Bluetooth services listed.
Table 15
Bluetooth Profiles
(SDP)
Profile
Service Discovery Protocol
Serial Port Profile (SPP)
Object Push Profile (OPP)
Human Interface Device Profile
(HID)
Out of Band (OOB)
Description
Handles the search for known and specific services as well as general services.
Allows use of RFCOMM protocol to emulate serial cable connection between two Bluetooth peer devices. For example, connecting the device to a printer.
Allows the device to push and pull objects to and from a push server.
Allows Bluetooth keyboards, pointing devices, gaming devices and remote monitoring devices to connect to the device.
Allows exchange of information used in the pairing process. Pairing is completed using the Bluetooth radio, but requires information from the OOB mechanism. Using OOB with NFC enables pairing when devices simply get close, rather than requiring a lengthy discovery process.
Generic Attribute Profile (GATT) Provides profile discovery and description services for Bluetooth
Low Energy protocol. It defines how attributes are grouped together into sets to form services.
Generic Access Profile (GAP) Use for device discovery and authentication.
OBject EXchange (OBEX) Facilitates the exchange of binary objects between devices.
Bluetooth Power States
The Bluetooth radio is off by default.
•
Suspend - When the device goes into suspend mode, the Bluetooth radio stays on.
•
Airplane Mode - When the device is placed in Airplane Mode, the Bluetooth radio turns off. When
Airplane mode is disabled, the Bluetooth radio returns to the prior state. When in Airplane Mode, the
Bluetooth radio can be turned back on if desired.
Bluetooth Radio Power
Turn off the Bluetooth radio to save power or if entering an area with radio restrictions (for example, an airplane). When the radio is off, other Bluetooth devices cannot see or connect to the device. Turn on the
Bluetooth radio to exchange information with other Bluetooth devices (within range). Communicate only with Bluetooth radios in close proximity.
NOTE:
To achieve the best battery life, turn off radios when not in use.
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Wireless
Enabling Bluetooth
1.
2.
3.
Swipe down from the Status bar to open the Notification panel.
Touch to turn Bluetooth on.
Touch the Home button.
Disabling Bluetooth
1.
Swipe down from the Status bar to open the Notification panel.
2.
3.
Touch to turn Bluetooth off.
Touch the Home button.
Discovering Bluetooth Device(s)
The device can receive information from discovered devices without pairing. However, once paired, the device and a paired device exchange information automatically when the Bluetooth radio is on.
1.
2.
Ensure that Bluetooth is enabled on both devices.
Ensure that the Bluetooth device to discover is in discoverable mode.
3.
4.
Ensure that the two devices are within 10 meters (32.8 feet) of one another.
Swipe down from the Status bar to open the Quick Access panel.
5.
6.
7.
8.
9.
Touch and hold
Bluetooth
.
Touch
Pair new device
. The device begins searching for discoverable Bluetooth devices in the area and displays them under
Available devices
.
Scroll through the list and select a device. The Bluetooth pairing request dialog box appears.
Touch
Pair
on both devices.
The Bluetooth device is added to the
Paired devices
list and a trusted (“paired”) connection is established.
Changing the Bluetooth Name
By default, the device has a generic Bluetooth name that is visible to other devices when connected.
1.
2.
3.
Go to
Settings
.
Touch
Connected devices
>
Connection preferences
>
Bluetooth
.
If Bluetooth is not on, move the switch to turn Bluetooth on.
4.
5.
6.
Touch
Device name
.
Enter a name and touch
RENAME
.
Touch the Home button.
Connecting to a Bluetooth Device
Once paired, connect to a Bluetooth device.
1.
2.
Go to
Settings
.
Touch
Connected devices
>
Connection preferences
>
Bluetooth
.
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Wireless
3.
In the list, touch the unconnected Bluetooth device.
When connected,
Connected
appears below the device name.
Selecting Profiles on the Bluetooth Device
Some Bluetooth devices have multiple profiles.
1.
2.
Go to
Settings
.
Touch
Connected devices
>
Connection preferences
>
Bluetooth
.
3.
4.
5.
In the
Paired Devices
list, touch next to the device name.
Turn on or off a profile to allow the device to use that profile.
Touch the Home button.
Unpairing a Bluetooth Device
3.
4.
5.
Unpairing a Bluetooth device erases all pairing information.
1.
2.
Go to
Settings
.
Touch
Connected devices
>
Connection preferences
>
Bluetooth
.
In the
Paired Devices
list, touch next to the device name.
Touch
FORGET
.
Touch the Home button.
Cast
Use
Cast
to mirror the device screen on a Miracast enabled wireless display.
1.
Go to
Settings
.
2.
Touch
Connected devices
>
Connection preferences
>
Cast
.
3.
Touch >
Enable wireless display
.
The device searches for nearby Miracast devices and lists them.
4.
5.
Touch a device to begin casting.
Touch the Home button.
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Accessories
Introduction
A typical Personal Shopper system is comprised of a family of hardware devices interconnected through a
WLAN radio backbone to the retail establishment’s server(s). The hardware devices are the PS20 personal shoppers, single slot or three slot cradles, power supplies and cables. A dispenser typically refers to a piece of furniture which has mounted to it the cradles, their power supplies, and cables.
Customers (retail establishments) design their own dispensers to meet their particular floor space and display requirements. The information in this chapter should help a customer to design a dispenser and to understand the installation requirements.
IMPORTANT!
The MC18 cradles are compatible with the PS20.
Accessories
Table 16
Accessories
Accessory
PS20 Lithium Ion Battery
High Density (HD) Three Slot
Cradle (Locking).
Part Number
BTRY-PS20-35MA-01
BTRY-PS20-35MA-10
CRD-MC18-3SLCKH-01
Description
PS20 PowerPrecision+ Lithium Ion Battery.
PS20 PowerPrecision+ Lithium Ion Battery
(QTY-10).
The cradle is used for docking up to three
PS20 units in HD installation configuration.
The cradle slots are equipped with a mechanism that locks the PS20 units inside the slots. The devices are placed with the display facing to the front. Requires power supply unit (PWR-BGA12V108W0WW), DC line cord and country specific AC line cord
(sold separately).
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Accessories
Table 16
Accessories (Continued)
Accessory
High Density (HD) Three Slot
Cradle (Non-Locking)
Super High Density (SHD) Three
Slot Cradle (Locking)
Single Slot Cradle
Release Key
Terminal Reboot Tool
Cradle Cover Removal Tool
Deployment Kit
Cart Holder Mounting Kit
Soft Holster
Tempered Glass Screen
Protector
Programming Cable
Part Number Description
CRD-MC18-3SLOTH-01 The cradle is used for docking up to three
PS20 units in HD installation configuration.
The devices are placed with the display facing to the front. Requires power supply unit (PWR-BGA12V108W0WW), DC line cord and country specific AC line cord (sold separately).
CRD-MC18-3SLCKS-01 The cradle is used for docking up to three
PS20 units in SHD installation configuration.
The cradle slots are equipped with a mechanism that locks the PS20 units inside the slots. The devices are placed with the display facing up. Requires power supply unit (PWR-BGA12V108W0WW), DC line cord and country specific AC line cord (sold separately).
CRD-MC18-1SLOT-01
KT-MC18-CKEY-20
The cradle is used for docking a single
PS20. The devices are placed with the display facing to the front. Requires power supply unit (PWR-BGA12V108W0WW), DC line cord and country specific AC line cord
(sold separately).
Tool used to mechanically unlock the PS20 from the Three Slot Cradle and the Single
Slot Cradle (QTY-20).
KT-MC18-REBOOT-05
KT-MC18-CTOOL-01
KT-MC18-CSTKIT-01
PSS-3SH01-00R
Tool used to perform cold boot of the PS20
(QTY-5).
Tool used for removing the Three Slot
Cradle cover.
PS20 Deployment Starter Kit. Includes:
20-pack of Release Key
(KT-MC18-CKEY-20)
5-pack of Terminal Reboot Tool
KT-MC18-REBOOT-05)
One Three Slot Cradle Cover Removal Tool
(KT-MC18-CTOOL-01)
Kit for mounting the PS20 on a shopping cart.
SG-PS20-SFTHLT-01
MISC-PS20-SCRN-05
CBL-PS20-USBCHG-01
Allows for wearing the PS20 on the hip
(includes belt clip) or crossbody, with an additional shoulder strap.
Provides additional protection for PS20 display (5-pack).
PS20 USB communication cable for connecting the device to a host computer.
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Accessories
Table 16
Accessories (Continued)
Accessory
Interconnection Cable Long
Interconnection Cable Short
Cradle Interconnection
Extension Cable
DC Charging Cable
DC “Y” Charging Cable Long
DC “Y” Charging Cable Short
Power Supply Unit
AC Line Cord
AC Line Cord
AC Line Cord
AC Line Cord
AC Line Cord
Part Number
25-66430-01R
25-66431-01R
CBL-MC18-EXINT1-01
CBL-DC-394A1-01
Description
PS20 cradle interconnection cable (60 Inch /
1.5 Meter). Connects cradles to each other to run off one power supply unit
(PWR-BGA12V108W0WW).
PS20 cradle interconnection cable (12.6
Inch / 32 centimeter). Connects cradles to each other to run off one power supply unit
(PWR-BGA12V108W0WW).
PS20 cradle interconnection extension cable
(12.6 Inch / 32 centimeter). Connects two interconnection cables (25-66431-01R sold separately) together to provide additional length which might be required in some installation designs.
DC charging cable (19.5 Inch / .5 Meter) used to connect a power supply unit
(PWR-BGA12V108W0WW) to one Single
Slot Cradle.
CBL-DC-392A1-02
CBL-DC-393A1-02
PWR-BGA12V108W0WW 100-240VAC, 12VDC, 9A. Requires country specific AC line cord and DC cable (sold separately).
23844-00-00R AC Line Cord, 7.5 feet long, grounded, three wire for power supplies. Associated Country:
United States
50-16000-221R
DC “Y” charging cable (79.4 Inch / 2 Meter).
Connects a power supply unit
(PWR-BGA12V108W0WW) to two separate
Three Slot Cradles.
DC “Y” charging cable (39.7 Inch / 1 Meter).
Connects a power supply unit
(PWR-BGA12V108W0WW) to two separate
Three Slot Cradles.
50-16000-671R
AC Line Cord, 1.8 meter, meter grounded, three wire, USA NEMA 5-15P. Associated
Country: United States
AC Line Cord, 1.8 meter, grounded, three wire, CIE 23-16 plug. Associated Country:
Italy.
50-16000-217R
50-16000-218R
AC Line Cord, 1.9 meter, grounded, three wire, AS 3112 plug. Associated Countries:
Australia, New Guinea
AC Line Cord, 1.8 meter, grounded, three wire, NEMA 1-15P plug. Associated
Country: Japan.
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Accessories
Table 16
Accessories (Continued)
Accessory
AC Line Cord
Part Number
50-16000-219R
AC Line Cord
AC Line Cord
AC Line Cord
AC Line Cord
AC Line Cord
50-16000-220R
50-16000-257R
50-16000-669R
50-16000-672R
50-16000-678R
Description
AC Line Cord, 1.8 meter, grounded three wire, BS1363 plug. Associated countries:
Hong Kong, Iraq, Malaysia, Singapore,
United Kingdom.
AC Line Cord, 1.8 meter, grounded three wire CEE 7/7plug. Associated countries:
Europe, Abu Dhabi, Bolivia, Dubai, Egypt,
Iran, Russia, Vietnam.
AC Line Cord, 1.8 meter, grounded three wire, IEC 60320 C13 plug. Associated
Country: China.
1.9 meter grounded three wire, BS 546 Plug.
Associated country: India.
1.9 meter grounded three wire, S132 Plug.
Associated country: Israel.
36 inch grounded three wire.
Associated country: United States
Installation of the Single Slot Cradle
Installation of the Single Slot Cradle include the following mounting steps:
•
Select the charging mode (see Charging Modes on page 97
).
•
Mount the Single Slot Cradles on a dispenser wall (see
Mounting the Single Slot Cradle on a Dispenser
•
Connect the wires to the cables (see Wiring on page 100
).
•
Set the cradle(s) (see Controlling the Cradle on page 57
).
Charging Modes
Single Slot Cradles can be installed in the following charging modes:
•
Standard charging
•
Fast charging
There are some general charging considerations that must be taken into account when designing a dispenser and ordering hardware elements of a system:
Standard Charging Mode
•
In standard charging mode, no more than 12 cradles can be powered off of one power supply unit (p/n
PWR-BGA12V108W0WW) using “Y” power cable CBL-DC-392A1-02.
•
In standard charging mode, the current draw by each docked PS20 can reach a maximum of 1A.
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Accessories
Fast Charging Mode
•
In fast charging mode, no more than six cradles can be powered off of one power supply unit (p/n
PWR-BGA12V108W0WW) using power cable CBL-DC-394A1-01.
•
In fast charging mode, the current draw by each docked PS20 can reach a maximum of 1.5A.
Mounting the Single Slot Cradle on a Dispenser Wall
The cradle contains two mounting holes in the back housing so that it can be hanged on screws fixed to a supporting furniture. In addition, it comes with plugs and a variety of cable routing outlets.
provides the necessary information about the location and dimensions of the mounting holes of the cradle.
To mount the Single Slot Cradle:
1.
Loosen two captive screws securing the front cover to the base.
Figure 42
Remove Screws
2.
Pull front cover away from base and then lift out of the base.
Figure 43
Cover Removal
3.
Use two screws to hang the cradle on a wall.
98
Alignment Holes
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Accessories
Figure 44
Hanging the Cradle on a Wall - Mounting Template
127 mm ± 0.4 mm
(5.0” ± 0.02”)
8.5mm
(0.33”)
4mm
(0.16”)
Two Mounting Holes
271.8 mm ± 0.7 mm
(10.70” ± 0.03”)
162.5 ± 0.2 mm
(6.39” ± 0.01”)
20.5 mm
(0.80”)
86 ± 0.2 mm
(3.39 ± 0.01”)
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Figure 45
Overall Depth of Cradle
Accessories
Depth of cradle:
99 mm
(3.9”)
Wiring
NOTE:
During installation, ensure all interconnect cables are fully enclosed within the power supply or cradle enclosure.
1.
Install power supply, including AC line cord and power cable, into Decorative Housing.
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Accessories
Figure 46
Connecting Power Supply
Power Supply
PWR-BGA12V108W0WW
(inside Decorative Housing)
Power Cable CBL-DC-394A1-01
2.
3.
4.
Insert power cable through a cable outlet of cradle back housing.
Plug connector into power connector on printed circuit board.
If more than one cradle is being installed, connect the interconnect cable from the first cradle to the second cradle.
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Accessories
Figure 47
Daisy-Chaining Cradles
Interconnect Cable 25-66431-01R
5.
Use plugs to cover un-used cable outlets.
Figure 48
Cable Hole Plug Installation
Assembly
1.
2.
Replace cover.
Secure cover with screws.
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Figure 49
Replace Cover
Accessories
NOTE:
Do not install the target cover until you are sure that you do not need to remove the front cover again.
3.
4.
Insert bar code target cover.
Push target cover into front cover until it snaps into place.
Figure 50
Replace Target Bar Code Cover
System Cabling
There are some general limitations that must be taken into account when designing a dispenser and ordering hardware elements of a Personal Shopper system:
•
No more than six cradles can be powered off each leg of the “Y” power cable.
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Accessories
•
A power supply cable runs from the power supply to one or two cradles.
•
Cradle interconnection cables run between each successive cradle in the chain.
•
The power supply is air cooled, and as such expects some circulation of fresh air around it. Do not enclose it in a small airtight location.
•
Power supplies must be mounted in their natural, landscape orientation. They contain fans and their vents must allow for the free flow of air.
•
Power supplies should be mounted either above or below dispensers and entrance heads. Mounting of power supplies to the right or left is not preferred.
•
When laying out your furniture and cabling plan, routing should be as direct as possible. Routing should follow vertical and horizontal runs through the modules. A set of labels, numbered 1 to 12, is part of each power supply unit. These labels are to be used to track the number of loads on a particular supply.
Each label is designed to be attached to the cradle interconnection cable when a cradle is added to the daisy chain. When all labels are used, the supply is fully loaded.
shows how the maximum number of cradles can be cabled to a power supply using power cable CBL-DC-394A1-01.
shows how the maximum number of cradles can be cabled to a power supply using the “Y” power cable CBL-DC-392A1-02. Note that there are only six cradles per leg of the power supply cable, and only 12 cradles in total.
Figure 51
Maximum Number of Charge Cradles per Power Supply
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Accessories
Figure 52
Maximum Number of Charge Cradles per Power Supply with “Y” Power Cable
Installation of the Three Slot Cradle
Installation of the Three Slot Cradle include the following mounting steps:
•
Select the mounting configuration (see
Mounting Configurations on page 105 )
•
Select the charging mode (see Charging Modes on page 107 )
•
Mount the Three Slot Cradles on a dispenser wall (see
Mounting the Three Slot Cradle on a Dispenser
)
•
Set the cradle(s) (see Controlling the Cradle on page 57
)
Mounting Configurations
Three slot cradles can be installed in the following mounting configurations:
•
High Density (HD) configuration - Using HD cradles
•
Super High Density (SHD) configuration - Using SHD cradles
•
Desktop configuration - Using stand alone cradle(s) on a flat surface
High Density Configuration
The cradle can be installed in high density configuration so that the display of the PS20 devices are facing the user. In this configuration, cradles are installed with a vertical gap of 35mm between each other.
NOTE:
In high density configuration, the PS20 units have a 10-degree forward-facing tilt that should be taken in consideration, especially if furniture is planned to be placed in front of the dispenser wall.
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Accessories
Figure 53
Installation in High Density Configuration
35mm
The installation of the dispenser wall can be designed so that it tilts slightly backward in the following angles:
Figure 54
Dispenser Wall Angles
274 mm
0
°
301 mm
5
°
387 mm
10
°
499 mm
10
°
Super High Density Configuration
The cradle can be installed in super high density configuration so that the display of the PS20 devices are facing up. In such configuration, cradles are installed with a vertical gap of 7mm from each other to allow more cradles per square meter.
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Accessories
Figure 55
Installation in Super High Density Configuration
7mm
Desktop Configuration
In desktop configuration, the cradle can be placed on a flat tabletop or shelf at checkout or back room locations.
Figure 56
Installation in Desktop Configuration
Charging Modes
Three Slot Cradles can be installed in the following charging modes:
•
Standard charging
•
Fast charging
There are some general charging considerations that must be taken into account when designing a dispenser and ordering hardware elements of a system:
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Accessories
Standard Charging Mode
•
In standard charging mode, no more than four cradles can be powered off of one power supply unit (p/n
PWR-BGA12V108W0WW) using “Y” power cable (p/n CBL-DC-392A1-02 or p/n CBL-DC-393A1-02), power extension cables (p/n CBL-MC18-EXINT1-01) and interconnect cables (p/n 25-66431-01R).
•
In standard charging mode, the current draw by each docked PS20 can reach a maximum of 1A.
•
Cable routing should be as direct as possible. Routing should follow vertical and horizontal runs through the modules.
mode.
Figure 57
Standard Charging Mode - Cable Connections
Power Supply Unit
PWR-BGA12V108W0WW
Interconnect Cable
(p/n 25-66431-01R)
Power Extension Cable
(p/n
CBL-MC18-EXINT1-01)
Cradle Interconnection Extension
Cable (p/n CBL-MC18-EXINT1-01)
Interconnect Cable
(p/n 25-66431-01R)
“Y” Power Cable:
CBL-DC-392A1-02 or
CBL-DC-393A1-02
Cradle Interconnection Extension
Cable (p/n CBL-MC18-EXINT1-01)
Fast Charging Mode
•
In fast charging mode, no more than three cradles can be powered off of one power supply unit (p/n
PWR-BGA12V108W0WW) using “Y” power cable (p/n CBL-DC-392A1-02 or p/n CBL-DC-393A1-02),
Interconnect cables (p/n 25-66431-01R) and cradle interconnection extension cables (p/n
CBL-MC18-EXINT1-01).
•
In fast charging mode, the current draw by each docked PS20 can reach a maximum of 1.5A.
•
Cable routing should be as direct as possible. Routing should follow vertical and horizontal runs through the modules.
shows how the three cradles can be cabled to a power supply unit in fast charging mode.
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Accessories
Figure 58
Fast Charging Mode Cable Connections
Power Supply Unit
PWR-BGA12V108W0WW
Interconnect Cable
(p/n 25-66431-01R)
Power Extension Cable
(p/n
CBL-MC18-EXINT1-01)
Cradle Interconnection Extension
Cable (p/n CBL-MC18-EXINT1-01)
“Y” Power Cable: CBL-DC-392A1-02 or
CBL-DC-393A1-02
Mounting the Three Slot Cradle on a Dispenser Wall
The cradle can be bolted to a dispenser wall or any supporting furniture using eight mounting holes. The back cover of the cradle has two access holes for routing power cables to \ from a power supply unit or adjacent cradle.
provides a mounting template for cradle installation.
Perform this procedure to mount the cradle on a dispenser wall:
CAUTION:
DO NOT connect more than four cradles when is standard charging mode or three cradles when in fast charging mode to a single power supply unit.
DO NOT connect the power supply unit to a power outlet until all installation steps are completed.
NOTE:
The following procedure is an example installation of Three Slot Cradles in fast charging mode - high density configuration.
1.
Use the wall mount template to plan and mark the screw locations on the dispenser wall.
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Accessories
Figure 59
Three Slot Cradle - Mounting Template and Overall Depth
Access Holes
Depth of cradle 125 mm (3.9”)
2.
3.
In all cradles, plug the power extension cable (p/n CBL-MC18-EXINT1-01) to free the connector on left slot.
Plug interconnect cable (p/n 25-66431-01R) to free connector on right slot.
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Accessories
Figure 60
Three Slot Cradle - Cable Connections
Interconnect Cable
(p/n 25-66431-01R)
Cradle Interconnection Extension Cable
(p/n CBL-MC18-EXINT1-01)
4.
On all the back covers, knock-out the stamped access hole(s).
Figure 61
Three Slot Cradle - Stamped Access Hole(s)
Stamped Access Hole(s)
5.
Route interconnect cables through access holes in back covers.
Figure 62
Three Slot Cradle - Back Cover Cable Routes
6.
Secure the back cover of each cradle using six T10 Torx screws (supplied). Torque screws to 6 Kgf-cm
(5.2 in-lb).
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Figure 63
Three Slot Cradle - Securing the Back Cover
7.
Insert the front cover removal tool into two slots, lever upwards and pull to remove front cover from cradle.
Figure 64
Three Slot Cradle - Removing Front Cover
8.
9.
Position the cradle on the dispenser wall and route all interconnect cables through the access holes in the dispenser wall.
Fasten the cradle to the wall using eight screws (not supplied). Make sure to use additional wall mounting hardware, as needed, for safe mounting, according to the wall type.
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Accessories
Figure 65
Three Slot Cradle - Fastening the Cradle to a Wall
10.
Insert tabs on upper side of front cover into slots on cradle and rotate cover down until it snaps into place.
Figure 66
Three Slot Cradle - Connecting the Front Cover
1
2
11.
Plug Power Extension Cable (p/n CBL-MC18-EXINT1-01) to interconnect cable (p/n 25-66431-01R).
12.
Plug “Y” cable (CBL-DC-392A1-02) to Interconnect cables (p/n 25-66431-01R).
13.
Plug “Y” cable (CBL-DC-392A1-02) to power supply unit.
14.
Secure power supply unit (p/n PWR-BGA12V108W0WW) to the back of the dispenser wall.
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Accessories
15.
Connect the power cord to the power supply unit and to a 110/220 VAC outlet.
Figure 67
Three Slot Cradle - Connection to Power Supply Unit
Power Extension Cable
(p/n CBL-MC18-EXINT1-01)
Interconnect Cable
(p/n 25-66431-01R)
Cradle Interconnection Extension Cable
(p/n CBL-MC18-EXINT1-01)
Power Supply Unit (PWR-BGA12V108W0WW)
DC “Y” Charging Cable Long
(CBL-DC-392A1-02)
16.
Place the socket onto the cradle and secure the four screws.
17.
Place the socket cover onto the cradle and secure the two screws.
Releasing the PS20 from the Charging Cradles
Use one of the following methods to release the PS20 from the charging cradles:
•
Software Release Using the Menu
•
Software Release Using the Cradle Utility
•
Manual Release using a Release Key.
NOTE:
Devices can also be removed via any customer application that used the EMDK personal shopper interface.
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Software Release Using the Menu
The PS20 cradles contain a locking mechanism that locks the PS20 inside the cradle when docked. The
PS20 releases from the cradle when a software command is received from the system.
To remove the PS20 from the cradle using the menu:
1.
2.
3.
Touch and hold the soft power button until the menu appears.
Touch
Cradle unlock
. The cradle unlocks the PS20.
Remove the PS20 from the cradle.
Software Release Using the Cradle Utility
The PS20 cradles contain a locking mechanism that locks the PS20 inside the cradle when docked. The
PS20 releases from the cradle when a software command is received from the system.
To remove the PS20 from the cradle using the Cradle Utility:
1.
On the Home screen, swipe up from the bottom of the screen.
2.
3.
4.
Touch
CradleUtility
.
Tap the
CRADLE UNLOCK
tab to set the cradle unlock information.
Touch
Unlock Cradle
.
Manual Release Using a Release Key
The PS20 cradles contain a locking mechanism that locks the PS20 inside the cradle when docked. If the
PS20 fails to unlock during normal operation, use a release key (KT-MC18-CKEY-20) to unlock the PS20.
CAUTION:
Do not use any device to unlock the cradle other than the tools described below. Failure to comply could result in damage to the cradle and void the warranty.
Manual Release of the PS20 from the Single Slot Cradle
To release a locked PS20 from a Single Slot Cradle:
1.
Insert the release key into the slot located at the bottom side of the cradle.
2.
While pressing the release key all the way into the slot, remove the PS20 from the cradle.
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Figure 68
Manual Release of PS20 from a Single Slot Cradle
Release Key
Manual Release of the PS20 from the Three Slot Cradle
To release a locked PS20 from a Three Slot Cradle:
1.
Insert the release key straight into the slot, to a point where the bend stops.
2.
Hold the release key pressed inside the slot and remove the PS20 from the slot.
Figure 69
Manual Release of the PS20 from a Three Slot Cradle
Release Key
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Accessories
USB Cable Battery Cover
Installing the USB Cable Battery Cover
Use the USB Cable Battery Cover to connect the device to a host computer.
To install the USB Cable Battery Cover:
1.
Remove the standard battery cover that comes installed on the device, if it is not already removed.
a.
Loosen the captive screw that secures the battery cover, using a Phillips (
PH00) screwdriver.
2.
b.
Lift the battery cover from the handle.
Slide the tab on the top of the USB Cable Battery Cover into the slot on the back of the device.
Figure 70
Install USB Cable Battery Cover - Top
3.
Push the bottom of the USB Cable Battery Cover down, until it snaps into place.
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Accessories
Figure 71
Install USB Cable Battery Cover - Bottom
Removing the USB Cable Battery Cover
To remove the USB Cable Battery Cover:
1.
Squeeze the left and right tabs in on the bottom of the USB Cable Battery Cover.
2.
Lift the bottom of the USB Cable Battery Cover up.
3.
Slide the top of the USB Cable Battery Cover out to remove.
Figure 72
Remove USB Cable Batter Cover
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Accessories
Soft Holster
The soft holster provides a holder for the MC18/PS20 and allows for wearing the device on the hip, using a belt clip, or crossbody, using the detachable shoulder strap.
Always place the device with the correct orientation when using the soft holster with a belt clip or shoulder strap, as shown in the following diagrams.
Using the Belt Clip
To attach the soft holster to a belt or waist band:
1.
Secure the belt clip on the soft holster, if it is not already attached.
Figure 73
Secure Belt Clip on Soft Holster
2.
Secure the belt clip on the belt or waistband.
Figure 74
Secure Belt Clip on Belt
3.
To insert the device, slide the device into the soft holster, with the screen facing the user.
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Figure 75
Insert Device
4.
Secure the device with the restraining strap and place over the device and hook to secure in place.
Figure 76
Secure with Strap
5.
To remove the device, lift the restraining strap to release. Lift the device out of the soft holster.
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Using the Shoulder Strap
To attach the soft holster to a shoulder strap:
1.
Connect the clips on the shoulder strap to the rings on the soft holster, if not already attached.
2.
Place the shoulder strap over your head and rest on your shoulder.
Figure 77
Shoulder Strap
3.
4.
Lift the strap and insert the device into the soft holster, with the screen facing the user.
Secure the device with the restraining strap and place over the device and hook to secure in place.
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Application Deployment
Security
The device implements a set of security policies that determine whether an application is allowed to run and, if allowed, with what level of trust. To develop an application, you must know the security configuration of the device, and how to sign an application with the appropriate certificate to allow the application to run (and to run with the needed level of trust).
NOTE:
Ensure the date is set correctly before installing certificates or when accessing secure web sites.
Secure Certificates
If the VPN or Wi-Fi networks rely on secure certificates, obtain the certificates and store them in the device’s secure credential storage, before configuring access to the VPN or Wi-Fi networks.
If downloading the certificates from a web site, set a password for the credential storage. The device supports X.509 certificates saved in PKCS#12 key store files with a .p12 extension (if key store has a .pfx or other extension, change to .p12).
The device also installs any accompanying private key or certificate authority certificates contained in the key store.
Installing a Secure Certificate
To install a secure certificate:
1.
Copy the certificate from the host computer to the root of the device’s internal memory. See USB
Communication for information about connecting the device to a host computer and copying files.
2.
3.
4.
5.
6.
7.
8.
9.
Go to
Settings
.
Touch
Security
>
Advanced
>
Encryption & credentials
.
Touch
Install from storage
.
Navigate to the location of the certificate file.
Touch the filename of the certificate to install.
If prompted, enter the password for credential storage. If a password has not been set for the credential storage, enter a password for it twice and then touch
OK
.
If prompted, enter the certificate’s password and touch
OK
.
Enter a name for the certificate and in the Credential use drop-down, select
VPN and apps
or
Wi-Fi
.
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10.
Touch
OK
.
The certificate can now be used when connecting to a secure network. For security, the certificate is deleted from the internal memory.
Configuring Credential Storage Settings
1.
2.
Go to
Settings
.
Touch
Security
>
Advanced
>
Encryption & credentials
.
• Trusted credentials
- Touch to display the trusted system and user credentials.
• User credentials
- Touch to display user credentials.
• Install from storage
- Touch to install a secure certificate from the internal storage.
• Clear credentials
- Deletes all secure certificates and related credentials.
Development Tools
Android Application Development
Development Workstation
Android development tools are available at developer.android.com
.
To start developing applications for the device, download Android Studio. Development can take place on a Microsoft® Windows®, Mac® OS X®, or Linux® operating system.
Applications are written in the Java language, but compiled and executed in the Dalvik virtual machine.
Once the Java code is compiled cleanly, the developer tools make sure the application is packaged properly, including the AndroidManifest.xml file.
Android Studio contains a full featured IDE as well as SDK components required to develop Android applications.
Enabling Developer Options
The
Developer options
screen sets development related settings. By default, the Developer Options are hidden.
1.
2.
3.
4.
5.
6.
7.
Go to
Settings
.
Touch
About phone
.
Scroll down to
Build number
.
Tap
Build number
seven times. The message
You are now a developer!
appears.
Touch the Back button.
Touch
System
>
Advanced
>
Developer options
.
Slide the
USB debugging
switch to the
ON
position.
EMDK for Android
EMDK for Android provides developers with tools to create business applications for enterprise mobile devices. It is designed for use with Google's Android Studio and includes Android class libraries such as
Barcode, sample applications with source code, and the associated documentation.
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EMDK for Android allows applications to take full advantage of the capabilities that Zebra devices have to offer. It embeds Profile Manager technology within Android Studio IDE, providing a GUI-based development tool designed specifically for Zebra devices. This allows fewer lines of code, resulting in reduced development time, effort, and errors.
For more information go to: techdocs.zebra.com
.
StageNow
StageNow is Zebra's next-generation Android Staging Solution built on the MX platform. It allows quick and easy creation of device profiles, and can deploy to devices simply by scanning a bar code, reading a tag, or playing an audio file.
The StageNow Staging Solution includes the following components:
•
The StageNow Workstation tool installs on the staging workstation (host computer) and lets the administrator easily create staging profiles for configuring device components, and perform other staging actions such as checking the condition of a target device to determine suitability for software upgrades or other activities. The StageNow Workstation stores profiles and other created content for later use.
•
The StageNow Client resides on the device and provides a user interface for the staging operator to initiate staging. The operator uses one or more of the desired staging methods (print and scan a bar code, read an NFC tag or play an audio file) to deliver staging material to the device.
For more information go to: techdocs.zebra.com
.
GMS Restricted
GMS Restricted mode deactivates Google Mobile Services (GMS). All GMS apps are removed from the device and communication with Google (analytics data collection and location services) is disabled. It also provides enhanced security and privacy.
Use StageNow to disable or enable GMS Restricted mode. After a device is in GMS Restricted mode, enable and disable individual GMS apps and services using StageNow. To ensure GMS Restricted mode persists after an Enterprise Reset, use the Persist Manager option in StageNow. For more information on
StageNow, refer to techdocs.zebra.com
.
ADB USB Setup
To use the ADB, install the USB driver. This assumes that the development SDK has been installed on the host computer. Go to developer.android.com/sdk/index.html
for details on setting up the development
SDK.
ADB driver for Windows and Linux are available on the Zebra Support Central web site at www.zebra.com/support . Download the ADB and USB Driver Setup package. Follow the instructions with the package to install the ADB and USB drivers for Windows and Linux.
Enabling USB Debugging
By default, USB debugging is disabled.
1.
2.
3.
Go to
Settings
.
Touch
About phone
.
Scroll down to
Build number
.
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Application Deployment
4.
5.
Tap
Build number
seven times. The message
You are now a developer!
appears.
Touch the Back button.
6.
7.
8.
Touch
System
>
Advanced
>
Developer options
.
Slide the
USB debugging
switch to the
ON
position.
Touch
OK
.
Connect the device to the host computer using the Rugged Charge/USB Cable.
9.
The
Allow USB debugging?
dialog box appears on the device.
10.
On the device, touch
OK
.
11.
On the host computer, navigate to the
platform-tools
folder.
12.
Type
adb devices
.
The following displays:
List of devices attached
XXXXXXXXXXXXXXX device
(where XXXXXXXXXXXXXXX is the device number).
NOTE:
If device number does not appear, ensure that ADB drivers are installed properly.
13.
Touch the Home button.
Application Installation
After an application is developed, install the application onto the device using one of the following methods:
•
USB connection, see .
•
Android Debug Bridge, see
Installing Applications Using the Android Debug Bridge on page 126 .
•
Mobile device management (MDM) platforms that have application provisioning. Refer to the MDM software documentation for details.
Installing Applications Using the USB Connection
3.
4.
1.
2.
5.
6.
NOTE:
Connect the device to a host computer using the Rugged Charge/USB cable.
Pull down the Notification panel and touch
Charging this device via USB
.
Touch
File Transfer
.
On the host computer, open a file manager application.
On the host computer, copy the application .apk file from the host computer to the device.
Disconnect the device from the host computer.
7.
Swipe the screen up and select to view files on the Internal Storage.
8.
Locate the application .apk file.
9.
Touch the application file.
10.
Touch
Continue
to install the app or
Cancel
to stop the installation.
11.
To confirm installation and accept what the application affects, touch
Install
otherwise touch
Cancel
.
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12.
Touch
Open
to open the application or
Done
to exit the installation process. The application appears in the App list.
Installing Applications Using the Android Debug Bridge
Use ADB commands to install application onto the device.
1.
Ensure that the ADB drivers are installed on the host computer. See ADB USB Setup.
2.
3.
4.
5.
6.
7.
8.
Connect the device to a host computer using USB. See USB Communication.
Go to
Settings
.
Touch
System
>
Advanced
>
Developer options
.
Slide the switch to the
ON
position.
Touch
USB Debugging
. A check appears in the check box. The
Allow USB debugging?
dialog box appears.
Touch
OK
.
On the host computer, open a command prompt window and use the adb command:
adb install <application>
9.
where: <application> = the path and filename of the apk file.
Disconnect the device from the host computer. See
.
Installing Applications Using a microSD Card
When connecting the device to a host computer and mounting its microSD card, follow the host computer’s instructions for connecting and disconnecting USB devices, to avoid damaging or corrupting files.
1.
Copy the apk file to the root of the microSD card.
•
Copy the apk file to a microSD card using a host computer (see USB Communication for more information), and then installing the microSD card into the device (see Replacing the microSD Card for more information).
•
Connect the device with a microSD card already installed to the host computer, and copy apk file to the microSD card. See USB Communication for more information. Disconnect the device from the host computer.
2.
Connect the device to a host computer using USB. See USB Communication.
3.
Copy the application APK file from the host computer to the microSD card.
4.
Remove the microSD card from the host computer.
5.
Press and hold the Power button on the device until the menu appears.
6.
7.
Touch
Power off
.
Press the two battery latches in.
8.
Lift the battery from the device.
9.
Lift the access door.
10.
Insert the microSD card.
11.
Replace the access door.
12.
Insert the battery, bottom first, into the battery compartment in the back of the device.
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13.
Press the battery down until the battery release latches snap into place.
14.
Press and hold the Power button to turn on the device.
15.
Swipe the screen up and select to view files on the microSD card.
16.
Touch >
SD card
.
17.
Locate the application .apk file.
18.
Touch the application file.
19.
Touch
Continue
. to install the app or
Cancel
to stop the installation.
20.
To confirm installation and accept what the application affects, touch
Install
otherwise touch
Cancel
.
21.
Touch
Open
to open the application or
Done
to exit the installation process. The application appears in the App list.
Uninstalling an Application
5.
6.
7.
3.
4.
1.
2.
Go to
Settings
.
Touch
Apps & notifications
.
Touch
See all apps
to view all apps in the list.
Scroll through the list to the app.
Touch the app. The
App info
screen appears.
Touch
Uninstall
.
Touch
OK
to confirm.
Performing a System Update
System Update packages can contain either partial or complete updates for the operating system. Zebra distributes the System Update packages on the Zebra Support & Downloads web site. Perform a system update using ADB.
Downloading the System Update Package
1.
2.
Go to the Zebra Support & Downloads web site, www.zebra.com/support .
Download the appropriate System Update package to a host computer.
Performing a System Update Using microSD Card
2.
3.
1.
Copy the System Update zip file to the root of the microSD card.
•
Copy the zip file to a microSD card using a host computer (see USB Communication for more information), and then installing the microSD card into the device (see Replacing the microSD Card for more information).
•
Connect the device with a microSD card already installed to the host computer, and copy zip file to the microSD card. See USB Communication for more information. Disconnect the device from the host computer.
Press and hold the Power button until the menu appears.
Touch
Restart
.
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4.
5.
Touch
OK
. The device resets.
Press and hold the PTT button until the device vibrates. The System Recovery screen appears.
6.
7.
Press the Volume Up and Volume Down buttons to navigate to
apply from sdcard
.
Press the Power button.
8.
9.
Press the Volume Up and Volume Down buttons to navigate to
Full OTA Package
or
Diff OTA
Package
.
Press the Power button.
10.
Press the Volume Up and Volume Down buttons to navigate to the System Update file.
11.
Press the Power button. The System Update installs and then the device returns to the Recovery screen.
12.
Press the Power button to reboot the device.
Performing a System Update Using ADB
1.
6.
7.
4.
5.
2.
3.
Connect the device to a host computer using the Rugged Charge/USB cable or by inserting the device into the 1-Slot USB/Charge Only Cradle.
Go to
Settings
.
Touch
System
>
Advanced
>
Developer options
.
Slide the switch to the
ON
position.
Touch
USB Debugging
. A check appears in the check box. The
Allow USB debugging?
dialog box appears.
Touch
OK
.
On the host computer, open a command prompt window and use the adb command:
adb devices
The following displays:
List of devices attached
XXXXXXXXXXXXXXX device
(where XXXXXXXXXXXXXXX is the device number).
If device number does not appear, ensure that ADB drivers are installed properly.
8.
Type:
adb reboot recovery
9.
Press Enter. The System Recovery screen appears.
10.
Tap the touch panel to advance to the next menu choice and navigate to
apply upgrade from adb
.
If
Apply downgrade from ADB
is selected, an Enterprise Reset is performed on whatever upgrade or downgrade package is provided.
11.
Press the Power button.
12.
Use the Volume Up and Volume Down buttons to navigate to
Full OTA Package
or
Diff OTA Package
.
13.
Press the Power button.
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14.
On the host computer command prompt window type:
adb sideload <file>
where: <file> = the path and filename of the zip file.
15.
Press Enter. The System Update installs (progress appears as percentage in the Command Prompt window) and then the Recovery screen appears.
16.
Press the Power button to reboot the device.
Verifying System Update Installation
3.
4.
1.
2.
Go to
Settings
.
Touch
About phone
.
Scroll down to
Build number
.
Ensure that the build number matches the new system update package file number.
Enterprise Reset
An Enterprise Reset erases all user data in the
/data
partition, including data in the primary storage locations (
/sdcard
and emulated storage).
Before performing an Enterprise Reset, provision all necessary configuration files and restore after the reset.
Perform Enterprise Reset using ADB.
Performing an Enterprise Reset From Device Settings
1.
2.
3.
Go to
Settings
.
Touch
System
>
Reset options
>
Erase all data (enterprise reset)
.
Touch
Erase all data
twice to confirm the Enterprise Reset.
Downloading the Enterprise Reset Package
1.
2.
Go to the Zebra Support & Downloads web site, www.zebra.com/support .
Download the Enterprise Reset file to a host computer.
Performing an Enterprise Reset Using microSD Card
1.
2.
Copy the Enterprise Reset zip file to the root of the microSD card.
•
Copy the zip file to a microSD card using a host computer (see USB Communication for more information) and then installing the microSD card into the device (see Replacing the microSD Card for more information).
•
Connect the device with a microSD card already installed to the host computer and copy zip file to the microSD card. See USB Communication for more information. Disconnect the device from the host computer.
Press and hold the Power button until the menu appears.
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3.
4.
5.
6.
7.
8.
9.
Touch
Restart
.
Press the Volume Up and Volume Down buttons to navigate to
apply from sdcard
.
Press the Power button.
Press the Volume Up and Volume Down buttons to navigate to
Full OTA Package
or
Diff OTA
Package
.
Press the Power button.
Press the Volume Up and Volume Down buttons to navigate to the System Update file.
Press the Power button. The System Update installs and then the device returns to the Recovery screen.
10.
Press the Power button to reboot the device.
11.
Touch
OK
. The device resets.
12.
Press and hold the PTT button until the device vibrates. The System Recovery screen appears.
13.
Press the Volume Up and Volume Down buttons to navigate to
apply from sdcard
.
14.
Press the Power button.
15.
Use the Volume Up and Volume Down buttons to navigate to
Full OTA Package
.
16.
Press the Power button.
17.
Use the Volume Up and Volume Down buttons to navigate to the Enterprise Reset file.
18.
Press the Power button. The Enterprise Reset occurs and then the device returns to the Recovery screen.
19.
Press the Power button to reboot the device.
Performing an Enterprise Reset Using ADB
1.
7.
8.
4.
5.
2.
3.
6.
Connect the device to the Rugged Charge/USB cable or insert the device into the 1-Slot USB/Charge
Only Cradle.
Connect the cable or cradle to the host computer.
Go to
Settings
.
Touch
System
>
Advanced
>
Developer options
.
Slide the switch to the
ON
position.
Touch
USB Debugging
. A check appears in the check box. The
Allow USB debugging?
dialog box appears.
Touch
OK
.
On the host computer, open a command prompt window and type:
adb devices
.
The following displays:
List of devices attached
XXXXXXXXXXXXXXX device
(where XXXXXXXXXXXXXXX is the device number).
If device number does not appear, ensure that ADB drivers are installed properly.
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9.
Type:
adb reboot recovery
10.
Press Enter. The System Recovery screen appears.
11.
Tap the touch panel to advance to the next menu choice and navigate to
apply upgrade from adb
.
12.
Press the Scan button.
13.
Navigate to
Full OTA Package
.
14.
Press the Scan button.
15.
On the host computer command prompt window type:
adb sideload <file>
where: <file> = the path and filename of the zip file.
16.
Press Enter. The Enterprise Reset package installs and then the Recovery screen appears.
17.
Press the Scan button to reboot the device.
Performing a Factory Reset
A Factory Reset erases all data in the
/data
and
/enterprise
partitions in internal storage and clears all device settings. A Factory Reset returns the device to the last installed operating system image. To revert
for more information.
Downloading the Factory Reset Package
To download the Factory Reset package:
1.
Go to the Zebra Support & Downloads web site, www.zebra.com/support .
2.
Download the appropriate Factory Reset file to a host computer.
Performing a Factory Reset Using microSD Card
4.
5.
2.
3.
6.
1.
Copy the Factory Reset zip file to the root of the microSD card.
•
Copy the zip file to a microSD card using a host computer (see USB Communication for more information) and then installing the microSD card into the device (see Replacing the microSD Card for more information).
•
Connect the device with a microSD card already installed to the host computer and copy zip file to the microSD card. See USB Communication for more information. Disconnect the device from the host computer.
Press and hold the Power button until the menu appears.
Touch
Reboot
.
Touch
OK
. The device resets.
Press the Power button. The Factory Reset occurs and then the device returns to the Recovery screen.
Press the Power button to reboot the device.
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Application Deployment
Performing a Factory Reset Using ADB
To perform an Factory Reset using ADB:
1.
2.
Connect the device to the Rugged Charge/USB cable or insert the device into the 1-Slot USB/Charge
Only Cradle.
Connect the cable or cradle to the host computer.
3.
4.
5.
6.
Go to
Settings
.
Touch
System
>
Advanced
>
Developer options
.
Slide the switch to the
ON
position.
Touch
USB Debugging
. A check appears in the check box. The
Allow USB debugging?
dialog box appears.
7.
8.
Touch
OK
.
On the host computer, open a command prompt window and type:
adb devices
.
The following displays:
List of devices attached
XXXXXXXXXXXXXXX device
(where XXXXXXXXXXXXXXX is the device number).
If device number does not appear, ensure that ADB drivers are installed properly.
9.
Type:
adb reboot recovery
10.
Press Enter. The System Recovery screen appears.
11.
Tap the touch panel to advance to the next menu choice and navigate to
apply upgrade from adb
.
12.
Press the Scan button.
13.
Navigate to
Full OTA Package
.
14.
Press the Scan button.
15.
On the host computer command prompt window type:
adb sideload <file>
where: <file> = the path and filename of the zip file.
16.
Press Enter. The Factory Reset package installs and then the Recovery screen appears.
17.
Press the Scan button to reboot the device.
Storage
The device contains the following types of file storage:
•
Random Access Memory (RAM)
•
On-device Storage
•
Internal storage
•
Enterprise folder.
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Application Deployment
NOTE:
For more information, see Knowledge Articles - Best Practices in Mobile Computing: Flash at zebra.com/ps20-info.
Random Access Memory
Executing programs use RAM to store data. Data stored in RAM is lost upon a reset. The operating system manages how applications use RAM. It only allows applications and component processes and services to use RAM when required. It may cache recently used processes in RAM, so they restart more quickly when opened again, but it will erase the cache if it needs the RAM for new activities.
The screen displays the amount of used and free RAM.
• Performance
- Indicates memory performance.
• Total memory
- Indicates the total amount of RAM available.
• Average used (%)
- Indicates the average amount of memory (as a percentage) used during the period of time selected (default - 3 hours).
• Free
- Indicates the total amount of unused RAM.
• Memory used by apps
- Touch to view RAM usage by individual apps.
Viewing Memory
1.
2.
Go to
Settings
.
Touch
System
>
Advanced
>
Developer options
>
Memory
.
Internal Storage
The device has internal storage. The internal storage content can be viewed and files copied to and from when the device is connected to a host computer. Some applications are designed to be stored on the internal storage rather than in internal memory.
Viewing Internal Storage
1.
2.
Go to
Settings
.
Touch
Storage
.
External Storage
The device can have a removable microSD card. The microSD card content can be viewed and files copied to and from when the device is connected to a host computer.
Viewing External Storage
1.
2.
Go to
Settings
.
Touch
Storage
.
Portable storage displays the total amount of space on the installed microSD card and the amount used.
To unmount the microSD card, touch .
Touch S
D
card to view the contents of the card.
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Application Deployment
Formatting a microSD Card or USB Drive as Portable Storage
1.
4.
5.
2.
3.
Touch
SD card
or
USB drive
.
Touch >
Storage settings
.
Touch
Format
.
Touch
ERASE & FORMAT
.
Touch
DONE
.
Formatting a microSD Card as Internal Memory
4.
5.
2.
3.
You can format a microSD card as internal memory to increase the actual amount of the device’s internal memory. Once formatted, the microSD card can only be read by this device.
1.
Touch
SD card
.
Touch >
Storage settings
.
Touch
Format as internal
.
Touch
ERASE & FORMAT
.
Touch
DONE
.
Enterprise Folder
The Enterprise folder (within internal flash) is a super-persistent storage that is persistent after a reset and an Enterprise Reset. The Enterprise folder is erased during a Factory Reset. The Enterprise folder is used for deployment and device-unique data. The Enterprise folder is approximately 128 MB (formatted).
Applications can persist data after an Enterprise Reset by saving data to the enterprise/user folder. The folder is ext4 formatted and is only accessible from a host computer using ADB or from an MDM.
Managing Apps
4.
5.
Apps use two kinds of memory: storage memory and RAM. Apps use storage memory for themselves and any files, settings, and other data they use. They also use RAM when they are running.
1.
2.
3.
Go to
Settings
.
Touch
Apps & notifications
.
Touch
See all XX apps
to view all apps on the device.
Touch >
Show system
to include system processes in the list.
Touch an app, process, or service in the list to open a screen with details about it and, depending on the item, to change its settings, permissions, notifications and to force stop or uninstall it.
App Details
Apps have different kinds of information and controls.
• Force stop
- Stop an app.
• Disable
- Disable an app.
• Uninstall
- Remove the app and all of its data and settings from the device. See Uninstalling an
Application for information about uninstalling apps.
• Notifications
- Set the app notification settings.
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Application Deployment
• Permissions
- Lists the areas on the device that the app has access to.
• Storage & cache
- Lists how much information is stored, and includes buttons for clearing it.
• Mobile data & Wi-Fi
- Provides information about data consumed by an app.
• Advanced
•
Screen time - Displays the amount of time the app has displayed on the screen.
• Battery
- Lists the amount of computing power used by the app.
• Open by default
- If you have configured an app to launch certain file types by default, you can clear that setting here.
• Display over other apps
- allows an app to display on top of other apps.
• App details
- Provides a link to additional app details on the Play store.
• Additional settings in the app
- Opens settings in the app.
• Modify system settings
- Allows an app to modify the system settings.
Managing Downloads
Files and apps downloaded using the Browser or Email are stored on the Internal storage in the Download directory. Use the Downloads app to view, open, or delete downloaded items.
1.
Swipe the screen up and touch .
2.
3.
Touch >
Downloads
.
Touch and hold an item, select items to delete and touch . The item is deleted from the device.
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Maintenance and Troubleshooting
Introduction
This chapter includes instructions on cleaning and storing the device, and provides troubleshooting solutions for potential problems during operation.
Maintaining the Device
For trouble-free service, observe the following tips when using the device:
•
To avoid scratching the screen, use the supplied stylus or plastic-tipped pens intended for use with a touch-sensitive screen. Never use an actual pen or pencil or other sharp object on the surface of the device screen.
•
The touch-sensitive screen of the device is glass. Do not drop the device or subject it to strong impact.
•
Protect the device from temperature extremes. Do not leave it on the dashboard of a car on a hot day, and keep it away from heat sources.
•
Do not store the device in any location that is dusty, damp, or wet.
•
Use a soft lens cloth to clean the device. If the surface of the device screen becomes soiled, clean it with a soft cloth moistened with an approved cleanser. For a list of approved cleansers, see Approved
Cleanser Active Ingredients.
•
Periodically replace the rechargeable battery to ensure maximum battery life and product performance.
Battery life depends on individual usage patterns.
Battery Safety Guidelines
•
The area in which the units are charged should be clear of debris and combustible materials or chemicals. Particular care should be taken where the device is charged in a non commercial environment.
•
Follow battery usage, storage, and charging guidelines found in this guide.
•
Improper battery use may result in a fire, explosion, or other hazard.
•
To charge the mobile device battery, the ambient battery and charger temperatures must be between
+32ºF and +104ºF (0ºC and +40ºC).
•
Do not use incompatible batteries and chargers, including non-Zebra batteries and chargers. Use of an incompatible battery or charger may present a risk of fire, explosion, leakage, or other hazard. If you have any questions about the compatibility of a battery or a charger, contact the Global Customer
Support Center.
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Maintenance and Troubleshooting
•
For devices that utilize a USB port as a charging source, the device shall only be connected to products that bear the USB-IF logo or have completed the USB-IF compliance program.
•
Do not disassemble or open, crush, bend or deform, puncture, or shred the battery.
•
Severe impact from dropping any battery-operated device on a hard surface could cause the battery to overheat.
•
Do not short circuit a battery or allow metallic or conductive objects to contact the battery terminals.
•
Do not modify or remanufacture, attempt to insert foreign objects into the battery, immerse or expose to water or other liquids, or expose to fire, explosion, or other hazard.
•
Do not leave or store the equipment in or near areas that might get very hot, such as in a parked vehicle or near a radiator or other heat source. Do not place battery into a microwave oven or dryer.
•
Battery usage by children should be supervised.
•
Please follow local regulations to properly dispose of used re-chargeable batteries.
•
Do not dispose of batteries in fire.
•
In the event of a battery leak, do not allow the liquid to come in contact with the skin or eyes. If contact has been made, wash the affected area with water for 15 minutes, and seek medical advice.
•
If you suspect damage to your equipment or battery, contact Customer Support to arrange for inspection.
Cleaning Instructions
CAUTION:
Always wear eye protection.
Read warning label on alcohol product before using.
If you have to use any other solution for medical reasons please contact the Global Customer Support
Center for more information.
WARNING:
Avoid exposing this product to contact with hot oil or other flammable liquids. If such exposure occurs, unplug the device and clean the product immediately in accordance with these guidelines.
Approved Cleanser Active Ingredients
100% of the active ingredients in any cleaner must consist of one or some combination of the following: isopropyl alcohol, bleach/sodium hypochlorite
1 (see important note below)
, or mild dish soap.
IMPORTANT:
Use pre-moistened wipes and do not allow liquid cleaner to pool.
1
When using sodium hypochlorite (bleach) based products, always follow the manufacturer’s recommended instructions: use gloves during application and remove the residue afterwards with a damp alcohol cloth or a cotton swab to avoid prolonged skin contact while handling the device.
Due to the powerful oxidizing nature of sodium hypochlorite, the metal surfaces on the device are prone to oxidation (corrosion) when exposed to this chemical in the liquid form (including wipes). In the event that these type of disinfectants come in contact with metal on the device, prompt removal with an alcohol-dampened cloth or cotton swab after the cleaning step is critical.
Approved cleaners include:
•
Purell Ethanol Wipes
•
409 Glass Cleaner
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Maintenance and Troubleshooting
•
Windex Blue
Harmful Ingredients
The following chemicals are known to damage the plastics on the device and should not come in contact with the device: acetone; ketones; ethers; aromatic and chlorinated hydrocarbons; aqueous or alcoholic alkaline solutions; ethanolamine; toluene; trichloroethylene; benzene; carbolic acid and TB-lysoform.
Many vinyl gloves contain phthalate additives, which are often not recommended for medical use and are known to be harmful to the housing of the device.
Cleaners that are not approved include:
•
Clorox Disinfecting Wipes
•
Hydrogen Peroxide Cleaners
•
Bleach Products.
Device Cleaning Instructions
Do not apply liquid directly to the device. Dampen a soft cloth or use pre-moistened wipes. Do not wrap the device in the cloth or wipe, instead gently wipe the unit. Be careful not to let liquid pool around the display window or other places. Before use, allow the unit to air dry.
NOTE:
For thorough cleaning, it is recommended to first remove all accessory attachments, such as hand straps or cradle cups, from the mobile device and to clean them separately.
Special Cleaning Notes
The device should not be handled while wearing vinyl gloves containing phthalates, or before hands are washed to remove contaminant residue after gloves are removed.
If products containing any of the harmful ingredients listed above are used prior to handling the device, such as hand sanitizer that contain ethanolamine, hands must be completely dry before handling the device to prevent damage to the device.
IMPORTANT:
If the battery connectors are exposed to cleaning agents, thoroughly wipe off as much of the chemical as possible and clean with an alcohol wipe. It is also recommended to install the battery in the terminal prior to cleaning and disinfecting the device to help minimize buildup on the connectors.
When using cleaning/disinfectant agents on the device, it is important to follow the directions prescribed by the cleaning/disinfectant agent manufacturer.
Cleaning Materials Required
•
Alcohol wipes
•
Lens tissue
•
Cotton-tipped applicators
•
Isopropyl alcohol
•
Can of compressed air with a tube.
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Maintenance and Troubleshooting
Cleaning Frequency
The cleaning frequency is at the customer’s discretion due to the varied environments in which the mobile devices are used and may be cleaned as frequently as required. When dirt is visible, it is recommended to clean the mobile device to avoid build up of particles which make the device more difficult to clean later on.
For consistency and optimum image capture, it is recommended to clean the camera window periodically especially when used in environments prone to dirt or dust.
Cleaning the Device
Housing
Thoroughly wipe the housing, including all buttons and triggers, using an approved alcohol wipe.
Display
The display can be wiped down with an approved alcohol wipe, but care should be taken not to allow any pooling of liquid around the edges of the display. Immediately dry the display with a soft, non-abrasive cloth to prevent streaking.
Camera and Exit Window
Wipe the camera and exit window periodically with a lens tissue or other material suitable for cleaning optical material such as eyeglasses.
Cleaning Battery Connectors
4.
5.
1.
2.
3.
6.
Remove the main battery from the mobile computer.
Dip the cotton portion of the cotton-tipped applicator in isopropyl alcohol.
To remove any grease or dirt, rub the cotton portion of the cotton-tipped applicator back-and-forth across the connectors on the battery and terminal sides. Do not leave any cotton residue on the connectors.
Repeat at least three times.
Use a dry cotton-tipped applicator and repeat steps 3 and 4. Do not leave any cotton residue on the connectors.
Inspect the area for any grease or dirt and repeat the cleaning process if necessary.
CAUTION:
After cleaning the battery connectors with bleach-based chemicals, follow the Battery
Connector Cleaning instructions to remove bleach from the connectors.
Cleaning Cradle Connectors
1.
2.
3.
4.
Remove the DC power cable from the cradle.
Dip the cotton portion of the cotton-tipped applicator in isopropyl alcohol.
Rub the cotton portion of the cotton-tipped applicator along the pins of the connector. Slowly move the applicator back-and-forth from one side of the connector to the other. Do not leave any cotton residue on the connector.
All sides of the connector should also be rubbed with the cotton-tipped applicator.
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Maintenance and Troubleshooting
5.
6.
7.
Remove any lint left by the cotton-tipped applicator.
If grease and other dirt can be found on other areas of the cradle, use a lint-free cloth and alcohol to remove.
Allow at least 10 to 30 minutes (depending on ambient temperature and humidity) for the alcohol to air dry before applying power to cradle.
If the temperature is low and humidity is high, longer drying time is required. Warm temperature and low humidity requires less drying time.
CAUTION:
After cleaning the cradle connectors with bleach-based chemicals, follow the Cleaning Cradle
Connectors instructions to remove bleach from the connectors.
Troubleshooting
Resetting the Device
The reset functions include the following:
•
Soft reset
•
Hard reset
•
Enterprise reset
•
Full Factory reset.
Performing a Soft Reset
Perform a soft reset if applications stop working.
1.
Press and hold the soft Power button until the menu appears.
2.
Touch
Restart
.
The device reboots.
Performing a Hard Reset
CAUTION:
Perform a hard reset only if the device stops responding.
When in a Cradle
To perform a hard reset when the device is docked inside the cradle:
1.
2.
Ensure power is applied to the cradle.
Press and hold the Scan key for 10 seconds until the display powers off.
3.
4.
Release the Scan key.
Briefly press and release the Scan key.
The device reboots.
When Out of the Cradle
To perform a hard reset when the device is out of the cradle:
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Maintenance and Troubleshooting
1.
Insert the Terminal Reboot Tool into the Power Connector.
Figure 78
Terminal Reboot Tool
Scan Key
Power Connector
Terminal Reboot Tool
2.
3.
4.
Press and hold the Scan key for 10 seconds until the display powers off.
Release the Scan key.
Remove the Terminal Reboot Tool.
The device reboots.
Entering into Recovery Mode
To enter into Recovery Mode:
1.
Insert the Terminal Reboot Tool into the Power Connector.
2.
Press and hold the Scan key for 10 seconds until the display powers off.
3.
Hold the Scan key and Terminal Reboot Tool for three to four seconds after the device starts rebooting.
4.
Remove the Terminal Reboot Tool and release the Scan key.
5.
Wait for the device entering into the Recovery Mode.
PS20
Table 17
Troubleshooting the PS20
Problem Cause Solution
PS20 does not turn on. Battery not charged. Charge or replace the battery in the PS20.
Battery not installed properly.
System crash.
Ensure battery is installed properly. See
.
Perform a soft reset. If the PS20 still does not turn on,
perform a hard reset. See Resetting the Device on
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Maintenance and Troubleshooting
Table 17
Troubleshooting the PS20 (Continued)
Problem
During data communication, no data was transmitted, or transmitted data was incomplete.
PS20 turns itself off.
A message appears stating that the PS20 memory is full.
Cause
Battery did not charge. Battery failed.
PS20 removed from cradle before charging completed.
Ambient temperature of the cradle is too warm or too cold.
PS20 unplugged from host computer during communication.
Solution
Replace battery. If the PS20 still does not operate, try a
soft reset, then a hard reset. See Resetting the Device on page 140
.
Insert the PS20 into the cradle and begin charging. The battery fully charges in approximately four hours.
The ambient temperature must be between 0 °C and 40 °C
(32 °F and 104 °F).
Reconnect the programming cable to the host computer and re-transmit.
Communication software was incorrectly installed or configured.
PS20 is inactive.
The PS20’s battery is low and it powers down to protect memory content.
Too many files stored on the PS20.
Too many applications installed on the PS20.
See system administrator.
When the PS20 ships, by default, the Sleep period is
Never
. If the PS20 is running on battery power, this period can be changed to 15 seconds, 30 seconds, 1 minute, 2 minutes, 5 minutes, 10 minutes, or 30 minutes. The PS20 turns off after the set period of inactivity. Change the setting if you need a longer delay before the automatic shutoff feature activates.
Battery is depleted.
Place the PS20 in the cradle to re-charge the battery.
Battery is not inserted properly.
Insert the battery properly (see page 21
).
Place the PS20 in the cradle to re-charge the battery.
Delete unused memos and records. You can save these records on the host computer.
If you have installed additional applications on the PS20, remove them to recover memory. See
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Maintenance and Troubleshooting
Table 17
Troubleshooting the PS20 (Continued)
Problem
The PS20 does not accept scan input.
Cause
Scanning application is not loaded.
Unreadable bar code.
Distance between imager exit window and bar code is incorrect.
PS20 is not programmed for the bar code.
PS20 is not programmed to generate a beep.
Battery is low.
Solution
Verify that the PS20 is loaded with a scanning application.
See the System Administrator.
Ensure the symbol is not defaced.
Move the PS20 closer or further from the bar code to the proper scanning range.
Verify that the PS20 can read the type of bar code being scanned (See Technical Specifications). Ensure that the bar code parameters are set properly for the bar code being scanned.
Verify that a beep on a good decode is used. See
Scanning Bar Codes on page 76 for more information.
If the scanner is still not reading symbols, contact the distributor or service.
See
USB Communication on page 32 .
During USB data communications, no data was transmitted, or transmitted data was incomplete.
Cannot sync with Host
Computer
Incorrect cable connection.
Communications software is not installed or configured properly.
Host computer not configured properly.
Perform setup as described in Cradle Installation .
Ensure that a sync program is installed on the host computer.
Ensure that sync program on the host computer is set to
allow USB connections. See page 32
for more information.
Cradles
Table 18
Troubleshooting the Cradles
Symptom
PS20 battery is not charging.
Possible Cause
PS20 was removed from cradle or cradle was unplugged from AC power.
Battery is faulty.
Solution
Ensure cradle is receiving power. Ensure PS20 is seated correctly. Confirm main battery is charging. The battery fully charges in approximately four hours.
The PS20 is not fully seated in the cradle.
Ambient temperature of the cradle is too warm or too cold.
Verify that other batteries charge properly. If so, replace the faulty battery (see
Replacing the Battery on page 21
).
Remove and re-insert the PS20 into the cradle, ensuring it is firmly seated.
Move the cradle to an area where the ambient temperature is between 0 °C and 40 °C (32 °F and 104 °F).
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Maintenance and Troubleshooting
Table 18
Troubleshooting the Cradles
Symptom
When the PS20 is placed in the cradle, the cradle LED does not blink.
Cradle LED blinks red.
Possible Cause
Cradle is not powered.
Cradle firmware is corrupted.
The PS20 is not operational.
Cradle - PS20 communication error.
The cradle is issued an unlock command and it fails to unlock.
Cradle is overheating due to continuous lock/unlock or other cradle faults.
Solution
Ensure cradle is receiving power.
Contact system administrator.
Contact system administrator.
Contact system administrator.
Contact system administrator.
Contact system administrator.
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Specifications
Introduction
For device technical specifications, go to www.zebra.com/support .
Data Capture Supported Symbologies
Table 19
Data Capture Supported Symbologies
Item
ID Barcodes
2D Barcodes
Description
Code 39, Code 128, Code 93, Codabar, MSI, UPC/EAN, Interleaved 2 of 5, RSS, Composite, TLC-39
PDF-417, Micro PDF-417, Composite, TLC-39, Datamatrix, DotCode,
QR Code, Micro QRCode, Maxicode, Postal codes, Aztec Code, Han
Xin
Three Slot Cradle
Table 20
Cradle Specifications
Item
Operating Temperature
Storage Temperature
Battery Charging Temperature
Humidity
Size (H x L x W)
Weight
Power Supply
Electrostatic Discharge (ESD)
Description
0° C to +40° C (32° F to 104° F)
-20° C to 60° C (-4° F to 140° F)
0° C to +40° C (32° F to 104° F) ambient temperature
10% to 95% non-condensing
129 mm x 134 mm x 310 mm (5 in x 5.2 in x 12.2 in)
1550 g (54.67 oz)
12.0 VDC,9.0 A
±15 k VDC air discharge, ± 8 k VDC contact discharge
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Specifications
Single Slot Cradle
Table 21
Cradle Specifications
Item
Operating Temperature
Storage Temperature
Battery Charging Temperature
Humidity
Size (L x W x H)
Weight
Power Supply
Electrostatic Discharge (ESD)
Description
0° C to +40° C (32° F to 104° F)
-20° C to 60° C (-4° F to 140° F)
0° C to +40° C (32° F to 104° F) ambient temperature
10% to 95% non-condensing
98 mm x 127 mm x 272 mm (4 in. x 5 in. x 10.7 in.)
620 g (21.87 oz)
12.0 VDC,9.0 A
±15 k VDC air discharge, ± 8 k VDC contact discharge
PS20 Interface Connector Pin-Outs
Figure 79
Power Connector Pin-Outs
Pin 1
3
4
1
2
Table 22
Power Connector Pin-Outs
PIN Signal Name
+5V
TX
RX
GND
Input power
Transmit Output to Cradle
Function
Receive Input from Cradle
Ground
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Specifications
Cable Specifications
Power Supply Cable, Y-type
Table 23
Wire Run List & Specifications
Wire Color AWG Function
Red
Black
Red
Black
16
16
16
16
1
6
2
5
1
2
1
2
(+) term
(-) term
(+) term
(-) term
The 16 AWG wire should have the following specifications: UL1007, 300 Volt, PVC, -40° C to 80° C operating temperature.
Cradle Interconnection Cable
Table 24
Wire Run List & Specifications
Wire Color
Red
Black
AWG Function
16
16
1
2
1
2
(+) term
(-) term
The 16 AWG wire should have the following specifications: UL1007, 300 Volt, PVC, -40° C to 80° C operating temperature.
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Index
A
adaptive frequency hopping . . . . . . . . . . . . . . . . . . . . 90
ambient display setting . . . . . . . . . . . . . . . . . . . . . . . . 35
apps
accessing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Cradle Firmware Updater . . . . . . . . . . . . . . . . . . . 54
Cradle Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
datawedge demonstration . . . . . . . . . . . . . . . . . . . 67
Enterprise Browser . . . . . . . . . . . . . . . . . . . . . . . . 68
PTT Express . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
RxLogger . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
RxLogger Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
(CradleSmartConfig) . . . . . . . . . . . . . . . . 60
sound recorder . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
B battery charging
temperature range . . . . . . . . . . . . . . . . 145, 146
low battery notification . . . . . . . . . . . . . . . . . . . . . 31
battery safety guidelines . . . . . . . . . . . . . . . . . . . . . . 136
bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84, 89
change name . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
PIN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
C
camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42, 48
148
front camera photo settings . . . . . . . . . . . . . . . . . 51
front camera video settings . . . . . . . . . . . . . . . . . 52
rear camera video settings . . . . . . . . . . . . . . . . . . 52
taking photos . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
cast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
change bluetooth name . . . . . . . . . . . . . . . . . . . . . . . . 92
charging
temperature range . . . . . . . . . . . . . . . . . . . 145, 146
cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137, 138
instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
cradle
connector cleaning . . . . . . . . . . . . . . . . . . . . . . . 139
Cradle Firmware Updater . . . . . . . . . . . . . . . . . . . . . . 54
viewing cradle information . . . . . . . . . . . . . . . . . . 59
D
data capture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
adjusting the distance . . . . . . . . . . . . . . . . . . . . . . 78
scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
MC18 Product Reference Guide.book Page 149 Tuesday, June 30, 2020 9:07 PM
Table of Contents
enable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
datawedge demonstration . . . . . . . . . . . . . . . . . . . . . . 67
decoders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
disconnect host computer . . . . . . . . . . . . . . . . . . . . . . 32
display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
display settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
E
EAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
F
file transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
G
general sound setting . . . . . . . . . . . . . . . . . . . . . . . . . 36
H
harmful ingredients . . . . . . . . . . . . . . . . . . . . . . . . . . 138
home screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
rotation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
I
interactive sensor technology . . . . . . . . . . . . . . . . . . . 31
K
keyboards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
L
LED indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
lock screen notifications . . . . . . . . . . . . . . . . . . . . . . . 41
low battery notification . . . . . . . . . . . . . . . . . . . . . . . . . 31
M main battery charging
temperature range . . . . . . . . . . . . . . . . 145, 146
149
maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136
approved cleanser active ingredients . . . . . . . . .137
battery safety guidelines . . . . . . . . . . . . . . . . . . .136
clean battery connectors . . . . . . . . . . . . . . . . . . .139
clean camera and exit window . . . . . . . . . . . . . .139
clean cradle connectors . . . . . . . . . . . . . . . . . . .139
clean display . . . . . . . . . . . . . . . . . . . . . . . . . . . .139
clean housing . . . . . . . . . . . . . . . . . . . . . . . . . . .139
cleaning frequency . . . . . . . . . . . . . . . . . . . . . . .139
cleaning instructions . . . . . . . . . . . . . . . . . . . . . .137
cleaning materials required . . . . . . . . . . . . . . . . .138
device cleaning instructions . . . . . . . . . . . . . . . .138
harmful ingredients . . . . . . . . . . . . . . . . . . . . . . .138
maintaining the device . . . . . . . . . . . . . . . . . . . . .136
special cleaning notes . . . . . . . . . . . . . . . . . . . . .138
managing notifications . . . . . . . . . . . . . . . . . . . . . . . . .28
memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
monitor battery usage . . . . . . . . . . . . . . . . . . . . . . . . .30
N
notational conventions . . . . . . . . . . . . . . . . . . . . . . . . .11
notification icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
notifications
lock screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
managing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
O
operating system . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
P
panoramic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
photo transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
photos
camera settings . . . . . . . . . . . . . . . . . . . . . . . . . . .50
panoramic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
taking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
pin-outs
mobile computer . . . . . . . . . . . . . . . . . . . . . . . . .146
powering on the device . . . . . . . . . . . . . . . . . . . . . . . .23
PTT Express
audible indicators . . . . . . . . . . . . . . . . . . . . . . . . .71
disabling communication . . . . . . . . . . . . . . . . . . . .72
enabling communication . . . . . . . . . . . . . . . . . . . .71
group calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
notification icons . . . . . . . . . . . . . . . . . . . . . . . . . .71
private response . . . . . . . . . . . . . . . . . . . . . . . . . .72
talk groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
user interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
Voice Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
PTT-Express
PTT communication . . . . . . . . . . . . . . . . . . . . . . .72
MC18 Product Reference Guide.book Page 150 Tuesday, June 30, 2020 9:07 PM
Q
quick access panel . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
quick settings
edit icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
R
radios . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
remove wi-fi . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
RxLogger Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
S scanning
screen
Symbol splash screen . . . . . . . . . . . . . . . . . . . . . . 24
screen font size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
setting
camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50, 52
ambient display . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
camera photos . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
camera videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
general sound . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Smart Cradle Configuration (CradleSmartConfig) . . . . 60
soft reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
software version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
software versions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
sound recorder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
status bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
T
taking a panoramic photo . . . . . . . . . . . . . . . . . . . . . . 49
temperature
battery charging . . . . . . . . . . . . . . . . . . . . . 145, 146
touch mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
transferring files using USB . . . . . . . . . . . . . . . . . . . . . 32
troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Table of Contents
U
USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
V videos
camera settings . . . . . . . . . . . . . . . . . . . . . . . . . . .52
recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
W
WEP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
Wi-Fi direct . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89
wireless local area network . . . . . . . . . . . . . . . . . . . . .84
WLAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
WPA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
150
MC18 Product Reference Guide.book Page 151 Tuesday, June 30, 2020 9:07 PM www.zebra.com
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Key features
Android 10 Operating System
Barcode scanning capabilities (SE2100 or SE4710)
Wi-Fi and Bluetooth connectivity
4.0" Color WVGA Display
Replaceable battery
Single and Three-slot cradle support
Frequently asked questions
Refer to the 'Determining Software Versions' section in the guide.
The guide provides a section dedicated to 'Charging the Battery,' which details the charging process and LED status indicators.
The 'Accessories' section of the guide lists compatible accessories, such as cradles and holsters.
