iVIEW 3300STB Manual

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iVIEW 3300STB Manual | Manualzz

User Manual

3300STB

NOTE: For Spanish users, please go to “Setting”, and then go to “Installation guide” to change from English to Spanish Language OSD.

Digital Converter Box

To ensure that this product works in the highest performance, please read the USER

MANUAL carefully before operation.

Thank you for purchasing iView products. For more information or to purchase new products, visit us on

WWW.IVIEWUS.COM

Laptop with Touch - 360° Rotation

MEGATRON II (14.1

"

Intel Quad Core, Windows 10, 360° Rotation)

ULTIMA (13.3

"

Intel Quad Core, Windows 10, 360° Rotation)

MAXIMUS Plus (11.6

"

Intel Quad Core, Windows 10, 360° Rotation)

MAXIMUS IV (11.6

"

Intel Dual Core, Windows 10, 360° Rotation)

Intel Windows Laptop

1410NB (14.1" Intel Quad Core, BT, Windows 10)

1330NB (13.3" Intel Quad Core, BT, Windows 10)

Detachable Touch 2 in 1 Laptop

MAGNUS Plus (10.1

"

Intel Quad Core, Windows 10)

★ i1040QW (10.1

"

Intel Quad Core, Windows 10)

Windows Tablet

OPTIMUS (8" Intel Quad Core, Windows 10)

AII in One

1760AIO (17.3" Intel Dual Core, Windows 10, Desktop PC & Tablet)

2150AIO (21.5" Intel Quad Core, Windows 10, Desktop PC & Tablet)

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1070TPCII (10.1" Quad Core, BT)

1066TPC-K (10.1" Quad Core, BT, BT Keyboard Case)

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930TPC (9" Quad Core, BT)

769TPCII (7" Quad Core, BT)

766TPC-K (7" Quad Core, BT, BT Keyboard Case)

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711TPC (7" Quad Core, BT, Kid Sing Pad with Microphone)

3G Tablet

M7 (7” Quad Core with Phone, BT, GPS, 3G)

Converter Box

3500STBII (Converter Box)

3300STB (Converter Box)

3200STB (Converter Box)

3200STB-A (Converter Box, with External Antenna)

3100STB (Converter Box)

The Smallest PC

CYBER PC Pro (Intel Quad Core, BT, Windows 10)

CYBER PC (Intel Quad Core, BT, Windows 10)

CYBER BOX (ATSC, Quad Core, BT, Android 7.1)

Smart Art Printer

Smart Vacuum

Smart Socket

Smart Bulb

Smart Sensor

Smart Camera

Fingerprint Padlock

Wireless Charger

Table of contents

Important Safety Instructions

Precautions

Introduction

Main Functions and Features

The Remote Control

Battery Installation

Front and Rear Panel

Front Panel

Rear Panel

Installation

Connecting the Receiver

Installation Guide

Menu

Main Menu

Program Settings

Picture Settings

Channel Search Settings

Time Settings

Option

System Settings

USB Settings

Daily Use

INFO. Key

AUDIO Key

CC Key

PREV/NEXT key & F.R./F.F. Key

EPG

Favorite Channel

PVR Function

Instant Recording

Electronic Program Guide Timer Recording

Recording Settings

Time shift

Multimedia Player

Format Portable Hard Disk

Troubleshooting

06

07

07

08

08

08

09

09

10

04

05

06

06

01

02

03

03

13

14

14

15

12

12

13

13

16

17

18

18

18

10

10

10

10

12

12

User Manual

IMPORTANT SAFETY INSTRUCTIONS

To reduce the risk of electric shock:

Do not remove cover.

No user-serviceable parts inside. Refer servicing to qualified service personnel.

This symbol indicates that the product generates ‘high voltage’ inside and opening the product will present the risk of electric shock or personal injury.

This symbol indicates important instructions accompanying the product.

1.

Read, follow and keep these instructions.

2.

Do not use this apparatus near water.

3.

Clean only with a damp cloth. Please unplug power prior to cleaning.

4.

Do not block any of the ventilation openings. Install in accordance with the manufacturer's instructions.

5.

Do not install near any heat sources such as radiator, heat register, stoves or other apparatus (including amplifiers) that produce heat.

6.

Protect the power cord from being walked on or pinched particularly at the plug receptacle and the point where they exit from the apparatus.

7.

Only use attachments/accessories included within this package.

8.

Unplug this apparatus during lighting storms or when unused for long periods of time.

9.

Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in anyway; such as when the power supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

WARNING

: Do not expose batteries to excessive heat such as sunshine, fire, etc.

WARNING

: The wall socket plug is used as disconnect device the disconnect device shall remain readily operable.

WARNING

: To reduce the risk of fire and shock, do not expose this product to rain or moisture.

User Manual

PRECAUTIONS

Please read these precautions before operating this unit.

1. Power cord protection

To avoid any malfunctions of the unit and to protect against electric shock, fire or personal injury, please observe the following.

• Hold the plug firmly when connecting or disconnecting the AC power cord.

• Keep the AC power cord away from heating appliances.

• Never put any heavy object on the AC power cord.

• Do not attempt to repair the AC power cord in any way.

• Never make or change connections with the power switched on.

2. Placement

Avoid placing the unit in areas of:

• Direct sunlight or heating radiators

• High temperatures (over 95°F/35°C) or high humidity (over 90%)

• Dust as the internal parts may be seriously damaged.

3. Non-use periods

• When the unit is not being used, turn it off. When left unused for a long period of time, the unit should be unplugged from the power source.

4. Do not open and touch internal parts

• Touching internal parts of this unit is dangerous and may cause serious damage to the unit. Do not attempt to disassemble the unit.

• Do not put any foreign object in this unit.

5. Keep away from water

• Keep the unit away from flower vases, tubs, sinks, etc. if liquids are spilled into the unit, serious damage could occur.

INTRODUCTION

User Manual

This user manual is intended to guide you through the operation for the ATSC High

Definition Digital Terrestrial Receiver.

A password will be required when modifying advanced options in the Menu. The default password is "000000".

MAIN FUNCTIONS AND FEATURES

This product is a high-performance HDTV Terrestrial Receiver. It fully complies with ATSC receiver requirement specifications. It provides users with all digital terrestrial TV and radio signals being broadcast in Standard Definition and High Definition.

• Convert Digital Broadcast to Your Analog TV

• EPG (Electronic Program Guide) and Program Information

• Favorite Channel List

• Parental Control Function

• Auto Tuning (Tune All Digital Broadcasts)

• Signal Quality Indicator

• Closed Captioning

• Advanced Video / Audio Parameters Adjustment

• With Learning Remote

• Analog Pass through Channel ¾

LED Clock Display

Cable QAM capable

• Recording of TV Program, Playback for Movies, Pictures, and Music

• Video Decoder: MPEG-2 MP at HL, MPEG-4 SP, ASP, H.264 HP at L4.1, 4.X, 6.X,

FLV Format and VC-1, MKV

• Video Resolution: 1080p,1080i, 720p, 576p

• Built in HDMI Output

When using RF input of TV, connect the ANT-OUT jack of 3300STB and the RF-IN jack of the TV. Then use the TV remote to search channels. After finishing searching, you can start watching TV. If the TV signal is not clear, you can switch between CH3 and

CH4 via key on the rear panel. Remember to re-search channels after switching it.

Warning:

You can only switch the TV program in the same channel spot during recording

/ burning process. If you want to switch to another TV program of different channel spot, you must stop recording / burning first.

User Manual

< POWER >

Press this key to turn the converter box ON and OFF.

< MUTE >

<

<

>

>

Enable/disable mute. When converter is in mute state, pressing

<Vol+/-> keys would result in mute disabled.

Pause/Resume current play from pause, taking effect in service mode.

Stop the current play.

< HDMI >

Press this button to switch your converter source to HDMI.

< TV/RADIO >

Press this button to switch from TV station to Radio stations.

< >

Play fast backward with x2, x4, x8, x16 and x32 times of speed,

< >

taking effect in PVR playback.

Play fast forward with x2, x4, x8, x16 and x32 times of speed, taking effect in PVR playback.

< MENU >

Enter the Main Menu

< EXIT >

< VOL >

< VOL >

< CH >

< CH >

< FAV >

< EPG >

Exit the current setting

Turns the Volume up

Turns the Volume down

Channel up

Channel down

Same as <Fav Up>, tacking effect in service mode. Note: When favorite group is not set, <Fav Up>, <Fav Down> and <Fav> key pressing will only display “Fav off” on screen

Electronic Program Guide. Press this button to view the program

< 0 ~ 9 >

< GOTO >

guide.

Press to enter a channel number or parental control password.

It takes you to a specific �me in the segment of the recorded program.

< REPEAT >

This button Repeats the current option

< ASPECT >

Selection of TV Aspect Ratio (4:3 or 16:9)

< AUDIO >

Press this button to adjust audio frequency in English or Spanish

< RETURN >

This button is to return to previous function

< USB >

< CC >

< >

To play USB device

Subtitle

Page up, switch focus item up, taking effect in menu mode.

< >

< REC >

Page down, switch focus item down, taking effect in menu mode.

Start to record current TV/Radio channel, taking effect in service mode with storage device being plug-in.

< SCHD >

< INFO >

< PVR >

User Manual

Lists down the channel/station and the �me of the program recordings.

Press ONCE to show the channel you are on, the �me slot and the next program that follows and the �me slot. It will also show Quality of Reception Adjustment.

Press TWICE and it will show the Bandwidth and the Frequency.

Press this button to enter your PVR recordings.

User Manual

Installing the Batteries

Insert the batteries making sure that the (+) and (-) of the battery align with the (+) and (-) in the battery compartment.

1. Remove the battery compartment cover on the back in the arrow key direction.

2. Insert 2 AAA 1.5 V batteries, paying attention to the polarity (+ and -).

3. Install the battery cover.

About batteries

• If the remote control does not work even if it is used at a short distance from the receiver, replace the batteries.

• Use batteries size UM-4 (AAA).

Notes:

• Do not use rechargeable batteries (Ni-Cd).

• Do not try to recharge, short-circuit, disassemble or throw the batteries into the fire.

• Do not drop, step on or cause any impact to the remote control unit. This can damage it, resulting in a malfunction.

• Do not mix old and new batteries.

• If the remote control is not going to be used for a long time, remove the batteries.

Caution

• Keep the batteries out of the reach of children. If the batteries are swallowed, contact a doctor immediately.

FRONT PANEL

User Manual

1 2 3 4 5

1. USB jack

2. LED display: The LED shows " --- " When start the converter box and enter "menu". It shows "boot" when factory status or after reset, and shows channel number when play program.

3. Change channel down button

4. Change channel up button

5. Power on/off button

REAR PANEL

7 8

1 2 3 4 5 6

1. Digital Broadcast TV Terrestrial Input Signal

2. Digital terrestrial television broadcast signal output

3. CH3 / CH4 Switch

4. Digital HDTV video output with HDCP, HDMI version l.3

5. Composite video output

6. Analogue audio output

7. Video output by high definition components

8. 100-240V power cord ~ power supply

User Manual

INSTALLATION

CONNECTING THE RECEIVER

Before you connect the converter box to your TV, please make sure that the box is laid on a flat and stable surface. Please refer to the diagram below and refer on your TV Manual for cable installation instructions.

Fig.1 Using RF Cable (default output: Channel 3)

AV cable that comes with the

Converter Box

Fig.2 Using HDMI (default output video source: HDMI)

Fig.3 Using provided RCA component cable (default output mode: Video, AV, or Input)

User Manual

INSTALLATION GUIDE

If this is the first time that you will use this converter box, or you have restored the unit to the Factory Default, the screen below will appear on your TV screen. Follow the instructions on the Installation Guide to select preferences on Language, Country and start the Channel Search.

(1) [OSD Language] Press RIGHT / LEFT key to select a language.

(2) [Country] Press RIGHT / LEFT key to select your country of residence.

(3) [Search Channel] Before searching, switch the key on the rear panel to choose modulation (CH3 or CH4). Press RIGHT or OK key to begin the Automatic channel search.

If no channel can be found during the channel search process, please check your antenna connections making sure that the antenna is in proper working order. After the scanning process is completed, the receiver will automatically save the scanned channels and display the first channel from the list.

MENU

MAIN MENU

Most functions are available in main menu. Follow the operation help information on the bottom of the menu to modify the preference options. A password will be required when modifying advanced options in the menu. The default password is "000000".

Press the MENU key on the remote control; you can access the Main MENU. There are 7 items for set up. Use the LEFT and RIGHT keys to navigate through the menu. Select the desired option and press the OK key or the RIGHT key to adjust the settings. Press the

EXIT key to exit the main menu.

User Manual

a. Program Settings

You can edit programs, check TV Program Guide, sort channels and set LCN from the

Program Settings.

1) To edit your program preferences (to lock, skip, favorite, rename, move or delete a program), you need to enter a password. Enter the default password "000000". The master unlock password is "888888".

2) The EPG is an on-screen TV guide that shows the scheduled programs seven days in advance for every tuned channel. Press the EPG key on the Remote Control to access the Electronic Program Guide.

3) Sort

NOTE: It is important to deactivate the LCN function while sorting the position of the channels. The "Sort" function allows you to sort the channels by different methods:

By LCN: This will sort the channels by ascending order.

By Service Name: This will sort the channels in alphabetical order.

By Service ID: This will sort the channels by Service ID.

By ONID: This will sort the channels according to the ONID.

b. Picture Settings

The Picture option allows you to set different functions such as:

Aspect ratio

Video Aspect Ratio can be 4: 3 (also known as Anamorphic Image) or 16: 9 (also known as Widescreen TV). Press the MENU button and select the Aspect Ratio setup Menu. If you have a Standard Definition TV, select 4:3 Aspect Ratio. If you have a high definition

TV, select 16:9 Aspect Ratio. Please refer to the Screenshot of the Aspect Ratio as illustrated below:

Below is an illustration on different mode selections on aspect ratio and the appearance of the video picture images according to the aspect ratio selection.

16:9 Stream on a 16:9 TV 4:3 Stream on a 4:3 TV

Whatever the mode Whatever the mode

4:3 Stream on a 16:9 TV

Letter-box

16:9 Stream on a 4:3 TV

Letter-box

Pan and scan

Pan and scan

Full screen

Full screen

Display black bars

Not display area of the Stream

User Manual

Resolution:

You can choose different resolutions according to your TV: 480i Coax cable, 720p RCA cable, 1080p or 1080i for HDMI TV.

TV format: PAL / NTSC

c. Channel search settings:

(a) Auto Search: This option will automatically search for TV and Radio channels and save them once the scanning is completed. All previously saved channels and settings will be deleted.

(b) Manual search: This option allows you to scan for new channels without deleting previously saved channels and settings.

(1) Select "Manual search" and press the "OK" or "Right" key. The Manual Channel search screen will appear.

(2) Press the "Right" or "Left" keys to select the channel frequency.

(3) Press the "OK" key to start scanning for new channels.

(4) If a new channel is found, it will be saved and stored along with the rest of the channels. If no channels are found, the unit will automatically exit after finishing the scanning process.

d. Time settings

It allows you to set:

Time Offset: Select auto or manual for GMT offset adjustments.

Country Region: Select the Country Region when [Time Offset] is set to AUTO.

Time Zone: Select the Time Zone offset when [Time Offset] is set to MANUAL.

Power Down (Sleep): Select the desired time for the Auto-shut off function (from 1 hour to 12 hours or set to Off).

e. Option

The menu contains the following options:

OSD Language: Change the ON Screen Display language.

Subtitle Language: Select the subtitle language.

Audio language: If the program has multi-languages, set your preference here.

f. System settings:

The menu contains the following options:

1) Parental Guidance: The options for setting up the age preference starts from 4 years old to 18 years old. To access this function, you will be required to enter a code. The default password is "000000". This function can also be deactivated by simply changing the "OFF" setting.

2) Set Password: It allows you to modify the default password, which is "000000".

3) Restore Factory Defaults: It allows you to restore the unit to its default factory settings.

You will be asked to enter your password "000000". Press the "OK" key once done.

Note

: This function will delete all saved channels and personal settings.

4) Information: You can check the software version of your unit.

g. USB settings

1) MULTIMEDIA:

While on TV Mode, press the "USB" button to access the Multimedia menu. The menu contains 4 different icons: Music, Photos, Movie, and PVR.

User Manual

MUSIC: Select "MUSIC" icon, move the cursor to enter the path of the desired audio file.

Press the OK button to play the selected audio file.

PHOTO: Choose PHOTO icon, and enter the path of the desired photo files. Press the OK button to view the desired photo files.

MOVIE: Choose MOVIE icon, and move the cursor to choose the path of the desired video files. Press the OK button to play the desired video files.

PVR: Select PVR icon. Select the recorded file you want to play, press OK to begin playback. Press the RETURN key to move to the up folder. Press the SCHEDULE key to switch between Preview and Full screen modes. Use the EPG key to delete the file you don’t want. Press the ASPECT key to rename the recorded file if desired.

2) Photo Configure - Adjust the slide time, slide mode and aspect ratio here.

3) PVR Configure - Recording Device. View the information of your connected USB storage device which includes Format Type, Total and Free Space available on the drive. Select FORMAT to format the USB compatible device in FAT 32 of NTFS format.

4) The USB port is also used to perform the Software Update.

** COPY THE SOFTWARE UPDATE FILE FROM YOUR PC TO A USB FLASH DRIVE **

1. To update the unit via USB, plug the USB compatible drive to the PC and backup the entire data on the USB drive. Right click on the USB drive and select Format item.

Format the USB drive as a FAT32 file system.

NOTE: To perform a software update of the receiver, please ensure the USB Flash

Drive or Portable hard disk is in FAT32 file system format. The USB port for software updates is not compatible with USB flash drives or Portable Hard

Drives in NTFS, FAT16 or U3 PRO File System format.

2. Press MENU, move right to enter SYSTEM SETUP, move down to enter SOFTWARE

UPDATE. Press ENTER and insert the USB drive. Choose to update the file name.

NOTE: Please do not remove the USB drive from the receiver or turn off the receiver during the update process. This may damage the receiver.

User Manual

DAILY USE

INFO. KEY

Press the "INFO" key to display the Information banner while viewing TV shows.

Information banner:

AUDIO KEY

Some programs may have multilingual audio language and this audio broadcast may be on a different audio mode such as Stereo, Left or Right. All the available audio languages will be displayed on the audio track window when you press the AUDIO key. The screenshot illustrates this below. If there is no audio output after you have selected the audio language, it indicates that there is no audio on the current audio mode, so you will have to select the previous audio mode.

CC KEY

Certain programs have multilingual subtitle information. All available subtitles languages will be displayed in the subtitle information window when you press the CC key. The screenshot illustrates this below. Follow the help information in the subtitle window to select preferred subtitles.

User Manual

PREV / NEXT KEY & F.R. / F.F. KEY

The PREV / NEXT key and F.R. / F.F. Key can be used during playback multimedia programs from your external USB device. Press the PREV / NEXT button to go to the previous / next program and F.R. / F.F. key to fast forward or rewind during playback.

EPG

Press EPG Key to display Electronic Program Guide on the screen.

This displays EPG more than 24 hours for all programs being broadcasted from all broadcast stations.

FAVORITE CHANNEL

Setting up Favorite TV or Radio Channels:

You can add preferred channels to a Favorite Channels List. Press the Menu key to access the Program Edit Menu. The favorite channel option allows you to classify the channels by different genres: Movies / News / Sports / Music. Press the "FAV" or "OK" button to confirm your selection. A heart-shaped symbol will appear next to that channel which confirms your selection.

Disable Favorite TV or Radio Channels:

Press the Menu key to access the Program Edit Menu. The list of the favorite channels will be displayed. Highlight the desired channel to be disabled. Press "FAV" button, select the

"Disable" option and press the "FAV" or "OK" key to cancel. Press the "Exit" key to exit the menu.

User Manual

View Favorite Channels:

While in normal viewing mode, press the "FAV" key to access to your favorite channel menu. Press the LEFT or RIGHT keys of the remote control to access to the classified

Sub-Menu (Movies / News / Sports / Music). Press the UP or DOWN keys to browse through your favorite channels. Press the "OK" key to select your favorite channel.

Delete a Radio or TV Program:

Press the Menu key to access the Program Edit Menu. Select the program you wish to delete and press the "4" key on your remote. A warning message will appear on your TV screen. Press the "OK" key to confirm the deletion of the channel. Repeat the above procedure to delete further channels.

Skip TV or RADIO Channel:

Press the Menu key to access the Program Edit Menu. Select the channel you would like to "Skip" and press the "2" key on your remote. A skip symbol will appear. Now the channel is marked as a SKIP. To save the settings and exit the menu, press the "Exit" key.

Move a Radio or TV Program:

Press the Menu key to access the Program Edit Menu. Select the desired channel you wish to move and press the "1" key on your remote. A "MOVE" symbol will appear on your TV screen. Press the UP or DOWN keys to move the channel to the desired position. Press the "OK" key to confirm the selection. Repeat the above process to move further channels.

PVR FUNCTION

The PVR function allows you to record and play your favorite programs recorded.

Instant Recording, Electronic Program Guide Timer Recording are all available.

To use various functions, such as the PVR Function, Instant Recording Function, TV

Program Guide Timer Recording Function, Timeshift Function, Playback of Recorded

Program Function, and Multi-Media Player Function, it is necessary to connect a USB flash drive or an external hard disk to the USB port of the converter. The maximum capacity of HDD supported by 3300STB is up to a size of 4 Terra Bytes.

Please note that due to the buffer speed requirement some USB flash drives may not be compatible for use with the Timeshift function.

NOTE: 3300STB supports FAT 32 and NTFS file formats.

1) Instant recording

Press the REC. key to start instant recording of the TV program currently being viewed, the recording symbol would be displayed in the top left of the screen. Press the INFO. key to view information of the instant recording. Press the STOP key to stop the instant recording.

User Manual

2) Electronic Programming Guide Timer Recording

You will never miss any of your favorite programs again with the Electronic Program Guide recording feature.

While in TV mode, press the "EPG" key to access the on-screen Electronic Program Guide, select the channel and the program you wish to record. Press the "OK" key to select the desired program to be recorded. A Schedule Event window will appear. Select and set the correct parameters to schedule the recording. Set the Mode option to "Record". This program will be automatically recorded at the scheduled time.

You can edit the set timer recording set in the Schedule Time Event Menu by editing the channel number, name, date, start time, and end time. Select the option of Once, Daily,

Weekly or Monthly recording as desired.

Once the recording schedule setup has been set, you can at any time edit the schedule recording by pressing the "2" key or delete the scheduled recording by pressing the "3" key on your remote.

After having finished the Scheduled Recording setup, press the "EXIT" key to save and exit.

.

User Manual

RECORDING ADJUSTMENTS:

To record you will need to press "SCHD" on the remote to program the channels you want to record and schedule the time. Menu will appear.

You can add list of program or channels that you want to record. But you can not schedule recording at the same time.

User Manual

3) TIMESHIFT

The TIMESHIFT function allows you to pause the TV program being viewed. Once paused, the tv program is being stored on your connected USB Hard Drive or Flash Drive.

When watching a program, press the "PLAY" key on the remote control to activate the function. Now you can use the F.R. (Rewind function) to go back to the point you began the

TIMESHIFT or F.F. (Fast Forward) function to catch up to live viewing. If you want to stop the TIMESHIFT function, press the "STOP" key.

To save the space of the USB hard disk, the recorded program is not stored under time shift mode.

If you press the "INFO" key, you can access the TIMESHIFT information screen.

WARNING

For the compatibility of HDD and USB devices with TIMESHIFT and PVR function, please refer to the table below:

USB device

3.5inch HDD

2.5inch HDD

1.8inch HDD

TIMESHIFT

Works

Works

Works

Doesn’t work

PVR RECORD

Works

Works

Works

Works

FORMAT

FAT32

NTFS

NTFS / FAT 32

NTFS / FAT32

Please make sure that you are not using an USB device or a 1.8 inch HDD for TIMESHIFT function.

MENU => USB => Multimedia => PVR

User Manual

4) Multimedia payer

Menu => Multimedia. You can now select to view Photos, play MP3 music files and view movie files via the multimedia player. Known supported files are outlined below.

NTFS, FAT32 and FAT16 file systems are supported.

Player

Photo

Music

Movie

Supported Files

5) Format portable hard disk

A Format hard disk function has also been provided. Formatting a hard disk will permanently delete all the data on the hard disk. It is strongly recommended to back up all the data before formatting your hard disk drive.

TROUBLESHOOTING

Fault

Power on, but nothing displayed on screen

TV picture drops out and the unit displays "No signal"

Receiving digital TV but missing some channels

Possible Cause

Unit not turned on at mains switch

Antenna is not properly connected or you are in a bad reception area

Antenna is not properly connected or you are in a bad reception area

Remote is not working

Batteries are dead or there is interference.

Solution

Ensure power plug is plugged into wall socket and switch is on.

Talk to your local TV antenna technician about reception problems in your area and whether a new antenna would benefit you.

Talk to your local TV antenna technician about reception problems in your area and whether a new antenna would benefit you.

Try replacing the batteries in the remote and ensure that there is no direct sunlight on the remote or unit.

Basic warranty Statement

This product is warranted to the original purchaser ONLY, to be free from defects in materials and workmanship under normal use, for

ninety (90) DAYS

(parts and labor) and

one (1) YEAR

(parts only) from the date of original purchase. We agree under the warranty period to replace product if it is determined to be defective at "No Charge"

This limited warranty does not cover any loss or damages that occur as result of:

Cosmetic damage.

Shipping or improper installation or maintenance.

Misuse.

Neglect.

Any cause other than ordinary commercial or industrial application.

Adjustment by non-authorized source or any of the products firmware or hardware that you or any third party have modified or altered.

Improper environment.

Excessive or inadequate heating or air conditioning or electrical power failures, surges. connection to improper voltage supply or settings or other irregularities.

Accidents, acts of God.

In the United States and Canada contact Customer Service at www.iviewus.com

* Please note that in order to have your merchandise repaired and replaced by warranty, you must contact our customer service representatives by email, and get RMA number.

To obtain factory service, the original purchaser MUST present the following:

1. A sales receipt/proof of purchase indicating date of purchase.

2. Your Name. Place of Purchase. Address. Unit Model.and Description of Problem.

3.

Send the unit pre-paid to the address below in the original packaging or reasonable substitute to prevent damage.

No return will be shipped back to a PO BOX.

4. All of the accessories that came with the product package must be sent along with the main unit.

5. Please include your check or money order in the amount of

$25.00

to cover handling and return shipping charges We will not be responsible for delays or unprocessed claims resulting from purchaser's failure to provide any or all of the necessary information.

6. There is Additional Shipping Charge for areas outside of United States. For shipping charge please consult with our customer service.

Please review your user guide carefully before using this product.

Additional troubleshooting information can be found on the web at:

www.iviewus.com and click on “Support” or email us at [email protected]

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