Clear-Com Trilogy Installation Guide

PDF

Документ

IP Intercom

Hardware Control Panel

Installation Guide

ISSUE 1.7

TRILOGY COMMUNICATIONS LIMITED

2000 Beach Drive

Cambridge Research Park

Cambridge CB25 9TP

United Kingdom www.trilogycomms.com

Intercom Control Panels

The Copyright of the information and drawings in this document is the property of Trilogy Communications Limited and is neither to be reproduced in whole or in part, nor disclosed to a third party, without the prior written consent of Trilogy Communications

Limited.

The information in this document has been carefully compiled and checked for accuracy. However, Trilogy Communications Limited accepts no responsibility for inaccuracies which may occur and, further, reserves the right to make changes to specification or design without prior notice.

Comments or correspondence concerning this manual should be addressed to the Publications Manager at the address given at the front of this User Guide.

Issue

1.0

1.1

1.2

1.3

1.4

1.5

1.6

1.7

DOCUMENT NUMBER

Date

21 March 2016

6 April 2017

7 July 2019

26 August 2019

4 November 2019

16 December 2019

18 May 2020

29 June 2020

70090628.docx

Reason for Change

Logo change, minor layout

Updated logo, title page, header, footer

New address

Updated panel range

Minor corrections

Additional conn pin-out V-Series

VI-PNL-12L added

Panel tallies

ISSUE 1.7

Approved

Page 2 of 36 Trilogy Communications

Intercom Control Panels

CONTENTS

INTRODUCTION ......................................................................................................... 5

1.1 P

RODUCT

ANGE

............................................................................................................................. 5

1.2 R

ELATED

OCUMENTS

...................................................................................................................... 5

1.3 A

DDITIONAL

NFORMATION

............................................................................................................... 5

1.4 C

ONTROL

ANEL

ACILITY

OMPARISON

ABLE

.................................................................................... 6

1.5 T

ECHNICAL

UPPORT

........................................................................................................................ 7

1.6 W

ARRANTY

.................................................................................................................................... 7

INSTALLATION ........................................................................................................... 8

2.1 U

NPACKING

.................................................................................................................................... 8

2.2 M

AINS

ONNECTION AND

AFETY

...................................................................................................... 8

2.3 G

ENERAL

OINTS

............................................................................................................................. 9

700-41-XX SERIES 8 LEVER KEY DESKTOP PANEL ....................................................... 10

3.1 700-41-00 C

ONTROL

ANEL

EAR

IEW

.......................................................................................... 10

3.2 700-41-00 C

ONTROL

ANEL

ONNECTIONS

..................................................................................... 10

700-38-00B 10 LEVER KEY CONTROL PANEL .............................................................. 11

4.1 700-38-00B S

PECIFICATION

........................................................................................................... 11

4.2 700-38-00B R

EAR

ANEL

AYOUT

.................................................................................................. 11

4.3 700-38-00B C

ONNECTIONS

........................................................................................................... 11

700-31-00B 16 LEVER KEY CONTROL PANEL .............................................................. 13

5.1 700-31-00B S

PECIFICATION

........................................................................................................... 13

5.2 700-31-00B R

EAR

ANEL

AYOUT

.................................................................................................. 13

5.3 700-31-00B C

ONNECTIONS

........................................................................................................... 13

700-47-00 20 BUTTON DESKTOP TOUCH SCREEN CONTROL PANEL ........................... 15

6.1 700-47-00 S

PECIFICATION

............................................................................................................. 15

6.2 700-47-00 R

EAR

ANEL

AYOUT

.................................................................................................... 15

6.3 700-47-00 C

ONNECTIONS

............................................................................................................. 15

V-SERIES IRIS USER PANELS ...................................................................................... 17

7.1 S

PECIFICATION

UMMARY

............................................................................................................... 17

7.2 R

EAR

ANEL

AYOUTS

.................................................................................................................... 17

7.3 C

ONNECTOR

-O

.................................................................................................................... 18

7.3.1

Trilogy Matrix to Panel | Connector C .............................................................................. 18

7.3.2

GPI | Connector D ............................................................................................................. 18

7.3.3

Auxiliary Audio | Connector E ........................................................................................... 19

7.4 A

UDIO

OTES

............................................................................................................................... 19

TRILOGY PANEL GPI EXTERNAL CIRCUITRY ............................................................... 20

8.1 GPI I

NPUTS

.................................................................................................................................. 20

8.2 GPI O

UTPUTS

............................................................................................................................... 20

GEMINI ONLY - PANEL NETWORKING ....................................................................... 21

9.1 I

NTRODUCTION

............................................................................................................................. 21

9.2 S

TEP

STEP

................................................................................................................................ 21

9.3 E

XPANSION

ARD

YPE

700-26-25 (IPPI) ........................................................................................ 22

9.3.1

Overview ........................................................................................................................... 22

9.3.2

Adding a 700-26-25 IP Panel Interface ............................................................................. 22

9.3.3

DHCP Server Mode ............................................................................................................ 23

9.4 N

ETWORK

ANEL

.......................................................................................................................... 24

9.4.1

Overview ........................................................................................................................... 24

Page 3 of 36 Trilogy Communications

Intercom Control Panels

9.4.2

Configuration .................................................................................................................... 24

9.4.3

Panel Type ......................................................................................................................... 24

9.4.4

Panel Network Setup ......................................................................................................... 25

9.4.5

Network Connect Intro ...................................................................................................... 26

9.4.6

Network Connect – lever key ............................................................................................. 26

9.4.7

Network Connect – touch panels ...................................................................................... 27

9.5 J

ITTER AND

EQUENCE

UFFER

........................................................................................................ 32

9.5.1

Jitter buffer ........................................................................................................................ 32

9.5.2

Sequence Buffer ................................................................................................................ 32

9.6 T

ROUBLESHOOTING

....................................................................................................................... 33

9.6.1

Hints and tips .................................................................................................................... 33

9.6.2

FAQ .................................................................................................................................... 33

10.

ADDITIONAL INFORMATION .................................................................................... 34

10.1 C

ONTROL

ANEL

ALLIES

................................................................................................................ 34

10.2 H

EADSET

GPI I

NPUT FOR

PTT (P

RESS TO

ALK

) .................................................................................. 36

Page 4 of 36 Trilogy Communications

Intercom Control Panels

INTRODUCTION

Trilogy’s pioneering IP based Intercoms address the demanding needs of today’s broadcast and professional media industries namely; expandable structure to cope as requirements change, choice of operator panels to suit application and user, simple installation over short and long distances and absolute reliability. They deliver a unique intercom solution that combines full programme quality audio with integrated IP capability.

Intuitive system operation allied to connectivity for both traditional and IP enabled intercom panels together with support for telephony and intelligent interfacing to analogue and SIP-enabled phone systems and portable devices make the Trilogy range undoubtedly the most flexible system available today.

1.1

RODUCT

ANGE

This manual provides installation information for the 700 series control panel range, compatible with

Mercury and Gemini Intercom systems (“the IP intercom range”).

The panel range, correct at August 2019 is given in the chart below.

Model Number

700-41-xx

700-38-00B

700-31-00B

700-47-xx

Description

8 lever key desktop panel

10 lever key, 1U panel

16 lever key, 2U panel

20 key, desktop touch-screen panel

The following panel(s) from the ClearCom V-Series Iris range are compatible with Trilogy Mercury hosts. They are not compatible with Trilogy Gemini.

Model Number

VI-PNL-12L-XX

VI-PNL-32L-XX

Description

12 lever key display panel

32 lever key display panel

1.2

ELATED

OCUMENTS

Document

70090628

70090630

70090620

70090622

70090625

70090618

70090609

ClearCom

Description

Control Panel Installation Guide - This Document

Gemini Quick Start Guide

Gemini Implementation Guide

Gateway Configuration Guide (Broadcast)

Mercury Core Quick Start Guide

Mercury Core Implementation

Mercury Core Configuration

V-Series_Iris_Lever_Datasheet

V-Series_Iris_Panels_User_Guide-399G277A

1.3

DDITIONAL

NFORMATION

Please see section 10 for information relating to any updates or variations in panel design.

Page 5 of 36 Trilogy Communications

Intercom Control Panels

1.4

ONTROL

ANEL

ACILITY

OMPARISON

ABLE

Number of switches

Form factor (D=desktop)

Display type (1=LCD, 2=LED,

3=Touch-screen, 4=OLED)

Power Supply (IN=internal,

EX=external)

Comprehensive audio inputs and outputs.

Local logic inputs and outputs

Remote control footswitch

8 10 16 20 12 32

D 1U 2U D 1U 2U

1 2 1 3 4 4

IN IN IN EX EX EX

†2

√

†1

√ √ √

†2

√ √ √ √ √

†2

√ √ √

X X

Software re-programmable (upgrade)

√ √ √ √ √ √

Fitted front panel microphone

√ √ √ √ √ √

Built in loudspeaker

Headset connector

√ √ √ √ √ √

Connection via LAN X

√

X X

Notes:

†1 – Please see panel information in section 5 for audio facilities available from this model.

†2 – These facilities are available internally but are not provided externally unless requested at the time of purchase. Please contact Trilogy for more information.

Page 6 of 36 Trilogy Communications

Intercom Control Panels

1.5

ECHNICAL

UPPORT

UK & International

Please contact Trilogy at the UK headquarters.

Trilogy Communications Ltd.

2000 Beach Drive

Cambridge Research Park

Cambridge CB25 9TP

United Kingdom

Tel: +44 (0) 1223 815 000

Email: [email protected]

Web : www.trilogycomms.com

Alternatively, please contact your reseller. Contact details may be found at www.trilogycomms.com

1.6

ARRANTY

Conditions of the warranty may vary according to your terms of purchase. Please consult your sales documentation or if in doubt, contact your original supplier or Trilogy at the offices above, quoting the date of purchase and unit serial number.

Page 7 of 36 Trilogy Communications

Intercom Control Panels

INSTALLATION

2.1

NPACKING

Carefully unpack the equipment from its transit material and check each item for signs of damage.

Check the contents of the boxes against our despatch note and your original order to ensure that you have received the correct parts.

If the unit has been damaged or does not match your order, immediately contact Trilogy

Communications at the address given at the front of this guide.

2.2

AINS

ONNECTION AND

AFETY

Important

Power Supply Cord Used as Disconnect Means

CAUTION: THE POWER SUPPLY CORD IS USED AS THE MAIN DISCONNECT DEVICE. ENSURE THAT

THE SOCKET-OUTLET IS LOCATED / INSTALLED NEAR THE EQUIPMENT AND IS EASILY ACCESSIBLE.

ATTENTION: LE CORDON D’ALIMENTATION EST UTILISÉ COMME INTERRUPTEUR GÉNÉRAL. LA

PRISE DE COURANT DOIT ÊTRE SITUÉE OU INSTALLÉE À PROXIMITÉ DE L’ÉQUIPMENT ET ÊTRE

FACILE D’ACCÉS.

The power supplies within the unit are a switched-mode design and will cope automatically with a wide input voltage range (see specification within each section). There are no user-accessible fuses on the power supply. The power supplies are crowbar protected against short circuits of the electronics.

Each power supply has its own, dedicated, IEC mains plug. These should be wired according to the instructions provided with a mating mains socket using a suitable cable. See above for earthing requirements.

Mains cable conductors are to be three-core (two-wire with ground), wire gauge 18 AWG (crosssectional area 0.75mm²) Jacket to be type SJT.

Covers are only to be removed by trained personnel. Shock hazard exists with covers removed; therefore disconnect the mains supply before removal. Interconnection between circuit boards and panels are all safety extra-low voltage (SELV) as defined by IEC/EN/CSA/UL 60950-1-200X. The equipment signal connections must only be connected to SELV circuits to prevent hazards from improper connection.

Page 8 of 36 Trilogy Communications

Intercom Control Panels

2.3

ENERAL

OINTS

There are now several different generations of Trilogy hardware control panels in service. Those which are part of the current range are listed in the following section.

The following general points should be noted:

• All control panels connect to the matrix using point to point topology. Each panel then utilises a single matrix port.

•

For Gemini only, models 700-38-00B and 700-47-xx can be connected to a Gemini matrix over a dedicated or existing IP LAN. An additional IP Panel Interface is required in the Gemini matrix to facilitate this mode.

•

Panel firmware may be re-programmed locally using the appropriate hardware adaptor, software utility and connection cable. Contact Trilogy for more information.

Page 9 of 36 Trilogy Communications

Intercom Control Panels

700-41-XX SERIES 8 LEVER KEY DESKTOP PANEL

The panel provides 8 programmable lever keys in a compact desktop case.

3.1

700-41-00 C

ONTROL

ANEL

EAR

IEW

3.2

700-41-00 C

ONTROL

ANEL

ONNECTIONS

RJ-45 connection to Matrix

RJ-45 Pin

8 n/c

Function

Panel Data out +

Panel Data out -

Panel Data In +

Panel Data In -

Panel Audio out +

Panel Audio out -

Panel Audio in +

Panel Audio in -

Cable Screen

Headset - 5 Pin XLR Fixed Socket (Rear panel)

Pin Function

1 Mic In (Screen)

2 Mic In

3 Headset Ground

4 Headset Out

5 Headset Out

Pair 1

Pair 2

Pair 3

Pair 4

MAINS INPUT (IEC)

Page 10 of 36 Trilogy Communications

Intercom Control Panels

700-38-00B 10 LEVER KEY CONTROL PANEL

The 700-38-00B provides 10 programmable lever keys in a 1U rackmount chassis. The panel may be connected to a matrix port, or for Gemini products only by the use of additional optional hardware and software, connect over IP to a Gemini network.

4.1

700-38-00B S

PECIFICATION

Dimensions 485mm wide x 44.5mm high x 120mm deep (approx. excluding mating connectors).

19” x 1U rack mounting

Mains Input

Current Consumption

90 – 250 V ac, 50-60Hz

150mA @ 90V, 50mA @ 250V

4.2

700-38-00B R

EAR

ANEL

AYOUT

4.3

700-38-00B C

ONNECTIONS

Matrix – RJ-45 fixed socket on panel

RJ-45 Pin Function

Panel Data out +

Panel Data out -

Panel Data In +

Panel Data In -

Pair 1

Pair 2

Panel Audio out + Pair 3

Panel Audio out -

Pair 4

Panel Audio in +

Panel Audio in -

Cable Screen

Headset - 5 Pin XLR Fixed Socket (front panel)

Pin Function

1 Mic In (Screen)

Mic In

Headset Ground

Headset Out

Page 11 of 36 Trilogy Communications

Intercom Control Panels

GPI (Local logic in and out) - D9 Fixed Socket

Pin Function

Ground

Logic Input 1

Logic Input 2

Logic 2 Out Common

Internal +5V (Out)

Logic Output 1

Logic 1 Out Common

Logic Output 2

Logic Input +VCC

Notes

Protected with 0.5A thermal fuse & 1N4002 diode.

NB Pin 9 may be driven by external voltage (With dropper resistor if greater than 5V), or by internal +5V via pin 5.

Audio I/O – D15 Fixed Socket

Pin Function

1 Slave Mic In

2 +12V Out

3 Clean Mic Out +

Ext CUT Input

Chassis Ground

LS Out Ground

External Input to LS Amp -

Matrix Audio Input to Panel / parallel output -

Slave CUT Output

10 -12V Out

11 Clean Mic Out -

12 Internal Ground

13 LS Out +

14 External Input to LS Amp +

15 Matrix Audio Input to Panel / parallel output +

Ethernet – RJ-45 fixed socket on panel

Notes

Line level, un-balanced

Fused internally 500 mA

Line level, balanced, pair with 11 – o/p is affected by CUT switch

Parallel function to front panel Cut

Switch. Ground to activate

Paired with pin 13

Line level, balanced, pair with 14

Line level, balanced, pair with 15

Connect to slave panel; pin 4 on this panel type

Fused internally 100 mA

Line level, balanced, pair with 3

Paired with pin 6

Line level, balanced, pair with 7

Line level, balanced, pair with 8

As an alternative to connecting via the standard matrix port, this panel can connect to a Gemini matrix via an existing or dedicated IP LAN. An additional IP Panel Interface fitted in Gemini can support up to 8 of these panels.

Expansion – RJ-45 fixed socket on panel

This feature is not currently supported. Please contact Trilogy for up to date information.

Page 12 of 36 Trilogy Communications

Intercom Control Panels

700-31-00B 16 LEVER KEY CONTROL PANEL

The 700-31-00 panel provides 16 programmable lever keys in a 2U rackmount chassis.

5.1

700-31-00B S

PECIFICATION

Dimensions 485mm wide x 88.9mm high x 80mm deep (approx. including PSU and mating connectors).

19” x 2U rack mounting

Mains Input

Current Consumption

90 – 250 V ac, 50-60Hz

150mA @ 90V, 50mA @ 250V

5.2

700-31-00B R

EAR

ANEL

AYOUT

5.3

700-31-00B C

ONNECTIONS

Matrix – RJ-45 fixed socket on panel

RJ-45 Pin Function

1 Panel Data out +

Panel Data out -

Panel Data In +

Panel Data In -

Pair 1

Pair 2

Panel Audio out + Pair 3

Panel Audio out -

Panel Audio in +

Panel Audio in -

Cable Screen

Pair 4

Headset - 5 Pin XLR Fixed Socket (front panel)

Pin Function

1 Mic In (Screen)

Mic In

Headset Ground

Headset Out

Page 13 of 36 Trilogy Communications

Intercom Control Panels

Foot Switch - D9 Fixed Socket

Pin Function

Foot Switch Input

No Connection

Chassis Ground

Reserved

Ground

Reserved

GPI (Local logic in and out) - D9 Fixed Socket

Pin Function

Ground

Logic Input 1

Logic Input 2

Logic 2 Out Common

Internal +5V (Out)

Logic Output 1

Logic 1 Out Common

Logic Output 2

Logic Input +VCC

Notes

Protected with 0.5A thermal fuse & 1N4002 diode.

NB Pin 9 may be driven by external voltage (With dropper resistor if greater than 5V), or by internal +5V via pin 5.

Audio I/O – D15 Fixed Socket

Pin Function

1 No connection

2 +12V Out

3 Clean Mic Out +

4 Ext CUT Input

5 Chassis Ground

6 LS Out Ground

7 External Input to LS Amp -

8 Matrix Audio Input to Panel / parallel output

9 No connection

10 No connection

11 Clean Mic Out -

12 Internal Ground

13 LS Out +

14 External Input to LS Amp +

15 Matrix Audio Input to Panel / parallel output +

Notes

Fused internally 500 mA

Line level, balanced, pair with 11 – o/p is affected by the CUT switch

Parallel function to front panel Cut

Switch. Ground to activate

Rev 4 hardware only

Line level, balanced, pair with 14

Line level, balanced, pair with 15

Line level, balanced, pair with 3

Rev 4 hardware only

Line level, balanced, pair with 7

Line level, balanced, pair with 8

Page 14 of 36 Trilogy Communications

Intercom Control Panels

700-47-00 20 BUTTON DESKTOP TOUCH SCREEN CONTROL PANEL

The 700-47-00 provides 20 programmable buttons in a desktop style enclosure. Both the buttons and the associated displays are provided by touch screens. The panel may be connected to a matrix port, or for Gemini only, by the use of additional optional hardware and software, connect over IP to a Gemini network.

6.1

700-47-00 S

PECIFICATION

Dimensions 230mm wide x 110mm high x 170mm deep

(approximate maximum dimensions).

Mains Input

Current Consumption

90 – 250 V ac, 50-60Hz to a separate laptop style power supply. Panel is DC powered.

150mA @ 90V, 50mA @ 250V

6.2

700-47-00 R

EAR

ANEL

AYOUT

6.3

700-47-00 C

ONNECTIONS

Matrix – RJ-45 fixed socket on panel

RJ-45 Pin Function

Panel Data out +

Panel Data out -

Panel Data In +

Panel Data In -

Pair 1

Pair 2

Panel Audio out + Pair 3

Panel Audio out -

Pair 4

Panel Audio in +

Panel Audio in -

Cable Screen

Headset - 5 Pin XLR Fixed Socket (front panel)

Pin Function

1 Mic In (Screen)

Mic In

Headset Ground

Headset Out

Page 15 of 36 Trilogy Communications

Intercom Control Panels

GPI (Local logic in and out) - D9 Fixed Socket

Pin Function

Ground

Logic Input 1

Logic Input 2

Logic 2 Out Common

Internal +5V (Out)

Logic Output 1

Logic 1 Out Common

Logic Output 2

Logic Input +VCC

Notes

Protected with 0.5A thermal fuse & 1N4002 diode.

NB Pin 9 may be driven by external voltage (With dropper resistor if greater than 5V), or by internal +5V via pin 5.

Audio I/O – D15 Fixed Socket

Pin Function

1 Slave Mic In

2 +12V Out

3 Clean Mic Out +

Ext CUT Input

Chassis Ground

LS Out Ground

External Input to LS Amp -

Matrix Audio Input to Panel / parallel output -

Slave CUT Output

10 -12V Out

11 Clean Mic Out -

12 Internal Ground

13 LS Out +

14 External Input to LS Amp +

15 Matrix Audio Input to Panel / parallel output +

Gemini only - Ethernet – RJ-45 fixed socket on panel

Notes

Line level, un-balanced

Fused internally 500 mA

Line level, balanced, pair with 11 – o/p is affected by the CUT switch

Parallel function to front panel Cut

Switch. Ground to activate

Paired with pin 13

Line level, balanced, pair with 14

Line level, balanced, pair with 15

Connect to slave panel; pin 4 on this panel type

Fused internally 100 mA

Line level, balanced, pair with 3

Paired with pin 6

Line level, balanced, pair with 7

Line level, balanced, pair with 8

As an alternative to connecting via the standard matrix port, this panel can connect to a Gemini matrix via an existing or dedicated IP LAN. An additional IP Panel Interface fitted in Gemini can

support up to eight of these panels. See Section 9 on page 21 for more information.

Expansion – RJ-45 fixed socket on panel

This feature is not currently supported. Please contact Trilogy for up to date information.

Page 16 of 36 Trilogy Communications

Intercom Control Panels

V-SERIES IRIS USER PANELS

The following panel(s) from the ClearCom V-Series Iris range are compatible with Trilogy Mercury hosts. They are not compatible with Trilogy Gemini.

Model Number

VI-PNL-12L-XX

VI-PNL-32L-XX

Description

12 lever key display panel

32 lever key display panel

Suffix “XX” refers to the headset connector. X4 denotes 4-pin XLRM, X5 denotes 5-pin XLRF and X7 denotes 7-pin XLRM.

7.1

PECIFICATION

UMMARY

Dimensions – 1RU

483 x 44 x 174 mm (WxHxD) – 1RU x 19-inch rackmount

Dimensions – 2RU

483 x 89 x 172 mm (WxHxD) – 2RU x 19-inch rackmount

Mains Power Supply

(External)

Voltage: 100/240 VAC +/- 10%

Frequency: 50 - 60 Hz

Power: 60W maximum

Panel is DC powered.

For a complete specification, please see the appropriate Clear-Com datasheet or manual.

7.2

EAR

ANEL

AYOUTS

D E

V-Series Panel

12V 5.0A MAX

USB

Matri

GPIO Aux. Expansio

2RU V-Series Iris Back Panel

A B

For operation with a Trilogy Mercury matrix, only connectors A, B and C are required. Additional features are provided by connectors D and E.

Item

Description of connector

Grounding screw

Sleeve locking power connector (12V, 60W). When connecting the sleevelocking power connector, be sure to push until the sleeve locks into the device.

Analogue matrix connector (RJ45)

Page 17 of 36 Trilogy Communications

Intercom Control Panels

Additional features are provided by connectors D and E.

Item

Description of connector

GPI connector (DB25F)

Auxiliary audio connector (DB25M)

7.3

ONNECTOR

-O

7.3.1

Trilogy Matrix to Panel | Connector C

Custom cabling is required. Alternatively, adaptor part number VI-TPNL-RJ45-RJ45-ADPT, available through your normal sales channel, may be fitted at the rear of the panel. This allows normal 1:1 wiring between panel and matrix.

Matrix

RJ-45 Pin

Matrix Function

Matrix RS422 RX +

Matrix RS422 RX -

Matrix RS422 TX +

Matrix RS422 TX -

Matrix Audio in +

Matrix Audio in -

Matrix Audio out +

Matrix Audio out -

Panel

RJ-45 pin

Panel Function

Panel RS422 TX +

Panel RS422 TX -

Panel RS422 RX +

Panel RS422 RX -

Panel Audio out +

Panel Audio out -

Panel Audio in +

Panel Audio in -

Cable Screen

7.3.2

GPI | Connector D

Pin Description Pin Description

1 Panel Mute output relay Common Panel Mute relay output Normally

Closed

Panel Mute relay output Normally

Open

Panel Aux output relay Common 16

Not connected

Opto-isolated input B1

Opto-isolated input B2

Opto-isolated input B3

Not connected

Panel Aux output relay Normally

Closed

Panel Aux output relay Normally Open

Not connected

Opto-isolated input A1

Opto-isolated input A2

Opto-isolated input A3

Not connected

Page 18 of 36 Trilogy Communications

Intercom Control Panels

7.3.3

Auxiliary Audio | Connector E

Pin Description Pin Description

Headset 2 MIC +ve

Headset 2 Left Ear

Headset 2 Right Ear

Headset 2 PTT 1

External Output 2 +ve

External Output 1 +ve

Not connected

External Input 2 +ve

External Input 1 +ve

Headset 2 MIC -ve

Headset 2 Left Ear Ground

Headset 2 Right Ear Ground

Headset 2 PTT 2

External Output 2 -ve

External Output 1 -ve

Not connected

External Input 2 -ve

External Input 1 -ve

7.4

UDIO

OTES

External inputs 1 & 2 are permanently looped to external outputs 1 & 2.

Also, when in:

•

Binaural mode

external inputs

1 and 2

are also routed to the headset right ear.

•

Monaural mode

the external inputs

1 and 2

are routed to the headset right and left ear.

For binaural mode operation, adaptor part number VI-TPNL-D25-RJ45-ADPT, available through your normal sales channel, may be fitted at the rear of the panel. This connects panel External Input 1 to the second Mercury RJ45 port.

Page 19 of 36 Trilogy Communications

Intercom Control Panels

TRILOGY PANEL GPI EXTERNAL CIRCUITRY

Control panels from the Trilogy700-series range provide 2 local GPI inputs and 2 local GPI outputs on a D9 fixed socket. The tables within each control panel section provide pin-out details.

8.1

GPI I

NPUTS

GPI inputs should be grounded to trigger the logical action. Pin 9 of the connector must be connected to a positive voltage to achieve this. A feed of +5V is provided on pin 5 and the link from pin 5 to pin 9 should be included in the external wiring.

If the input circuitry needs to be isolated from the panel voltage, the link between pins 5 and 9 should not be fitted. An external voltage can now be connected to pin 9 but an additional dropper resistor should be added if this voltage is >5V.

8.2

GPI O

UTPUTS

The circuit below gives suggested wiring details for GPI output 1. The maximum current must be limited to 200mA and the maximum external voltage to 200V. Exceeding these limits will damage the panel circuitry.

EXTERNAL Vcc (200V Max)

OUTPUT 1

220R

Control Panel

200mA MAX

LINK

CHASSIS

Outside World

Page 20 of 36 Trilogy Communications

Intercom Control Panels

GEMINI ONLY - PANEL NETWORKING

9.1

NTRODUCTION

The panel networking system allows Trilogy Talkback panels to connect to a Gemini matrix using

Ethernet 10 Mb/s or 100 Mb/s copper cable connections. To support this, a specific expansion card

(IPPI) is fitted to the Gemini host and the panels must be network-capable – specifically, this means they must currently be part of the touch-screen range of panels.

TCP/IP copper cable connectivity has the advantages that customers can use existing networks and network cabling, that the connections can be extended and routed using off-the-shelf products and that many panels can be connected to Gemini via a single cable, reducing cabling requirements.

Unlike the non-Ethernet panels, which associate a panel with a Host and Subscriber by a point to point cable, the Host and Subscriber cannot be inferred from the Ethernet cabling and the user of a panel must identify which Host and Subscriber they wish to connect to. Two solutions, one a userfriendly method and the other, a catch-all manual method, are provided.

With a compliant network and the appropriate configuration, the system has been designed so that the user need never enter an IP address, thus simplifying deployment and maintenance.

Note that connection to panels is NOT made via the LAN connection on the back of the Gemini Host matrix; it is made using a dedicated network connector on each expansion board.

9.2

TEP

STEP

• Fit the IP Panel Interface(s) to the correct slot of your Gemini system.

•

Decide on an IP addressing policy. The system supports a range of manual (fixed) and automatic (DHCP) arrangements and the approach you adopt will be governed by your local networking infrastructure.

•

Set the network characteristics of each IPPI using the Gateway configuration editor.

•

Add keys to each control panel using the normal methods explained in the Gateway user

Guide.

• Connect panels to the network, configure their IP parameters using the panel menu system and finally select the identity of each panel from those available.

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9.3

XPANSION

ARD

YPE

700-26-25 (IPPI)

9.3.1

Overview

One or more expansion card(s), type 700-26-25, can be fitted to each Gemini matrix. Each card has a single RJ45 connector which is the network connection point. The card should be connected from this connector to the appropriate network using CAT 5e/CAT 6 cables. The connection is polarity auto-sensing. The card supports 10 Mb/s and 100 Mb/s connections.

In common with other Gemini expansion cards, each 700-26-25 card supports up to eight panels.

More than one expansion card can be fitted, thus allowing additional panel connections. Expansion cards could connect to a cluster of panels each using a discrete private network for each card/cluster, Equally, it is reasonable to connect all expansion cards into the same network, perhaps using a switch located near with/the Gemini Host, as long as each card has a unique IP address.

All control messages are sent using TCP. The TCP data transport encoding is proprietary and is not compatible with any recognised protocol. Audio is sent uncompressed using RTP. The decision to use uncompressed audio intentionally favours low latency at the expense of signal bandwidth. One panel typically occupies about 500 kbits of bandwidth.

An expansion card must be configured before it can be correctly deployed. The configuration is made via the Gateway Configuration Editor. It is advisable to make configuration changes before the network connection is applied, in case the default settings clash with the network.

9.3.2

Adding a 700-26-25 IP Panel Interface

Before adding an IP panel interface, shut down the appropriate Gemini matrix. Identify the correct module position and remove any blanking panels which are currently fitted. Before inserting the card, release the black plastic fasteners by pulling outwards. Carefully insert the card, ensuring that it is located correctly on the guides. When the card is in place, push home the two fasteners. You may now reboot the Gemini matrix.

On the host advanced editor, set the expansion board type to EEB or IP Panel interface. If the existing type is set to audio expansion board, you will receive some error messages -- please ignore these and press OK. An additional tab is now displayed on the advanced editor to configure the new expansion boards. A sample is shown below.

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The following items can be configured:

Item

Board #

Name

Description

Read-only field to denote the position of the IP panel interface in this host.

The default naming format is shown above: this may be manually

DHCP (client)

IP address edited for something more appropriate.

DHCP Client control. If not checked, the IP address of the card is supplied manually. If checked, the IP address will be obtained from the network using the DHCP protocol. Note that in the latter case, a

DHCP server must exist on the network. The expansion card must have a valid address before it can be connected to a network.

The IP address to be used if the card is not operating under DHCP.

This is also the base address the card will use when acting as a DHCP

server (see below and 9.3.3).

Set these to the normal values appropriate for the network. Not used Gateway, Subnet

Mask when the interface is a DHCP client.

DHCP Server Mode When checked, the card will act as a DHCP server, as distinct from

obtaining an address by DHCP (see section 9.3.3).

See Jitter Buffer and Sequence Buffer section 9.5.

Jitter buffer size

Jitter reaction time

Sequence buffer size

Password This is set on a per-Subscriber basis. If set, a panel must be assigned with the same password to connect successfully. If not used, the password should be set blank.

9.3.3

DHCP Server Mode

As indicated above, the card has a built-in DHCP server which may be deployed for use on a network.

The intended primary purpose of this is where a network card is to be connected to a cluster of panels; the panels are connected to a local switch and then the switch is connected to the panel interface. The switch does

not

connect to any other network. In this instance, it may be desirable to enable the DHCP server and allow the panels to obtain IP addresses automatically, as opposed to manually setting up IP addresses on each panel.

Do make sure that only one DHCP server is present on a network segment. The expansion card DHCP server is sufficient to serve a number of panels over a private network but is not recommended to be deployed on a large network with many items connected.

To utilise the DHCP server, check the box named “DHCP server mode” and enter values for the IP address, subnet mask and gateway address (if used). In this case, the card itself will take the IP address set above and client devices requiring an IP address will be allocated an address starting at the base address + 1. Client devices are other IP panel interfaces and any IP enabled control panels which are running in DHCP client mode.

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9.4

ETWORK

ANEL

9.4.1

Overview

Panels that support connection via a network are the touch-screen range and the 700-38-00B 1U, 10 lever-key panel. These panels have an RJ45 connector which is the network connection point.

The panel IP address can be set manually or via DHCP.

Following an IP connection, each panel must be configured to adopt the identity of a particular

Subscriber. This is achieved in one of two ways:

• by entering the IP address and Subscriber number of the appropriate expansion card

• by identifying the Gemini host and Subscriber by name

The latter method is preferred but makes use of broadcast UDP messages which may be restricted on some networks.

9.4.2

Configuration

In the following sections, reference is made to configuration menu system of the touch-screen panels. It is assumed the user is familiar with accessing these menus and with their general layout and use.

Three different aspects of the panel configuration need to be considered when connecting to a network:

•

Panel type. See section 9.4.3.

•

Panel Network setup. See section 9.4.4.

• Network Connect, where the identity of the panel is configured. This is the subscriber

identity which the panel will adopt, from those configured with Gateway. See 9.4.7.

9.4.3

Panel Type

The panel type must be set before the unit can be connected to a network. The panel type dictates with which physical connection and message protocol the panel will operate. The type is setup using the Misc. Menu | Page 5. For an Ethernet connection, select either Gemini/Ethernet or Auto Detect.

Auto Detect mode will automatically identify and use whichever connection is physically present.

•

On touch panels, enter the menu system by pressing and holding the mode button, then turning the REN (rotary encoder).

•

On lever key panels, enter the menu system by pressing and holding the Assign key then turning the REN.

Lever Key Panels:

• Select

Other

, then

More

•

Select

Panel Type

and set to

Gem/Eth

• Select

Back

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9.4.4

Panel Network Setup

The Network | Setup menu pages allow the user to view and set local panel settings related to the network, most importantly the panel IP address.

For Touch Panels, Network | Setup | Page 1 provides a summary of the current settings. Note that this page will update in real-time, reacting to any changes in the network; for example, the IP address will update if the panel has been issued with one via DHCP.

Lever Key Panels:

• From home menu, select

Network

•

Select

Setup

• Select

More

• For each parameter, use

Edit

to make changes

•

Step through digits using the REN

•

To enter a new digit, press the key

1-9, then choose a new value

Network | Setup | Page 2 permits DHCP to be turned on or off. When turned off, the IP address of the panel must be assigned manually.

Click here to enter the fixed IP Address.

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Click “Next” to show the following menu screen where the panel gateway address and subnet mask are set.

Note: This screen is not applicable when the panel is running in DHCP client mode. In this mode, the panel is handed all IP parameters by a DHCP server.

Click here to enter the edit screen.

Subsequent Network Setup pages are concerned with the audio data management. See section 9.5

for more information.

9.4.5

Network Connect Intro

The Network | Connect menu pages allow the user to specify a Host and Subscriber to connect to.

Network | Connect | Page 1 provides a summary of the current settings. Note that this page will update in real-time reacting to any changes to the connection. Note that the Error entry will reflect any errors reported by the host, for example, if the password is wrong.

9.4.6

Network Connect – lever key

As before, lever key style panels use a series of menus accessed via the Assign key. The example steps below are for a lever key panel to connect by

Name

• From the home menu screen, select Network

• Select Connect

• Connection Method: By Name [choose edit if necessary]

• From Connect, choose more

• Set the Host to the appropriate Gemini which is fitted with the IPPI [if you changed the connection mode, it takes around 30 seconds for a scan of potential

Gemini matrices to complete]

• Finally, pick the Subscriber identity from the 8 possible available on your selected

Gemini matrix [if your selected Gemini contains more than 1 IPPI, all subscribers will be presented. Only one is shown – keep pressing more to see all available]

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9.4.7

Network Connect – touch panels

The Network | Connect menu pages allow the user to specify a Host and Subscriber to connect to.

As explained earlier, two connection modes are provided; by name or by IP Address.

The mode is chosen on Page 2 of the Connect menu sequence and examples are shown below. The two connection methods are explained fully in the following pages.

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Connect By Name

If using the “Connect by IP” method, please skip this section.

Network | Connect | Page 3 allows the user to identify the host and subscriber. If the user has selected ‘By Name’ on the previous page then the host and subscriber will be presented as names.

The current Gemini matrix

Host is displayed. Press

“Edit” to change.

See “Select Host” screen

(below).

The current Gemini subscriber name is shown: press “Edit” to change.

See “Select Subscriber” screen (below).

If the user has selected ‘By Name’ Host Connection then pressing the Host EDIT button will bring up the page below. After a short pause, the page will be refreshed with all available Hosts. Tick a box on the right-hand side to select a Host. If the number of hosts has changed then pressing the SCAN button will refresh the page with the most recently available Hosts.

All available Hosts are listed here.

Tick the appropriate checkbox to select the correct Gemini host.

If more than 4 hosts are present, use the up and down arrows to view

Press SCAN to refresh the list

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Intercom Control Panels

If the user has selected ‘By Name’ Host Connection then pressing the Subscriber EDIT button will bring up the page below. After a short pause, the page will be refreshed with all available

Subscribers for the current Host. Tick a box on the right-hand side to select a Subscriber. If the number of Subscribers has changed then pressing the SCAN button will refresh the page with the most recently available Subscribers.

All available Subscribers are listed here.

Tick the appropriate checkbox to select the correct Gemini subscriber.

If more than 4 subscribers are present, use the up and down arrows to view

Press SCAN to refresh the list

Note that the Subscribers are listed only for the current Host. To see Subscribers from another Host, that Host must be selected first using Host EDIT button on Page 3.

Subscribers that have a password are marked with an asterisk.

Subscribers that are already connected and therefore unavailable for connection to this panel, at this point, are greyed out and cannot be selected.

It is good practice to password protect subscribers to avoid inadvertent panel connections.

Passwords are set on a per-subscriber basis in the Gateway configuration editor. The password entry method is identical for both connection types (by name or by IP address) and is explained fully in the next section.

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Connect by IP Address

If using the “connect by name” method, please skip this section.

If the user has selected the ‘By IP’ Host Connection then pressing the Host EDIT button to change the

IP address will bring up a screen to allow the IP address to be edited.

If the user has selected the ‘By IP’ Host Connection then pressing the Subscriber EDIT button to change the IP address will bring up a screen to allow the Subscriber number to be edited; this will typically be a number from 1 to 32. Note that the subscriber number must be in the range supported by the Host expansion card – for example, if an expansion card was fitted to expansion slot 3 (third slot) in a host, then only Subscriber numbers 17 to 24 are valid.

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Subscriber Password

The user may enter a Subscriber Password using the Password EDIT button on Page 3. Note that the password is set in Gateway. If the passwords entered on the panel does not match that entered in

Gateway then the panel will not connect as that subscriber; this prevents unintended connection as a given Subscriber.

Use the green shift key to access lowercase letters and numbers.

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9.5

ITTER AND

EQUENCE

UFFER

Both the panel and the expansion card have mechanisms to promote reliable audio transmission in the event of an unreliable network. These mechanisms have configurable parameters which are described here. In most instances, satisfactory operation will be achieved by accepting the default values. Please contact trilogy Technical Support for more assistance.

9.5.1

Jitter buffer

The jitter buffer attempts to compensate for audio packets arriving late or early. The audio from the packets is fed into a buffer, the jitter buffer. The buffer fills until it is nominally half fall then audio data is taken out of the buffer and fed to its destination (speaker, Gemini host). In an ideal world, as much audio data enters the buffer as is taken out and thus the buffer always remains half full. In practice this is not the case, not only does network unreliability potentially make the audio packets arrive late or early but the fact that the host runs asynchronously ensures that unless a correction is applied, the buffer will run dry or fill up at some point. Correction is achieved by throwing away or duplicating audio samples to ensure the buffer stays nominally half full. Please note that as the system is asynchronous, this

will

happen regardless; fortunately for speech, this approach is acceptable. The jitter buffer can be configured using two parameters.

Item

Jitter buffer size

Jitter buffer reaction

Description

This value sets the overall size of the buffer. The size must be set large enough to cope with the normal ‘wander’ of the audio packets. If it is too low the buffer will fail and entire packets of data will have to be discarded causing noticeable discontinuities in the audio. Setting too high a value does not improve audio quality but does worsen latency; the higher the value, the more lag there will be. A value of ‘5’ is appropriate for unstressed private networks. The buffer size should be set just high enough to ensure there is no failure.

This value determines how quickly samples are thrown away or duplicated whenever the buffer is not half full. Too low (quick) and samples may be affected more than they need to be. Too high (slow) and the buffer could fill up leading to dropped packets. A value of ‘7’ is appropriate for unstressed private networks.

9.5.2

Sequence Buffer

Audio packets are transferred using RTP which in turn uses UDP packets. The network may cause the packets to be sent out of sequence. The RTP mechanism can correct for this but to do this the incoming packets must be buffered. Whilst a bigger buffer can cope with more packets out of order it also introduces more latency. Thus the buffer size can be configured to trade sequence correction against latency.

The buffer is configured with one parameter as follows.

Sequence buffer size This value sets the overall size of the buffer. The size must be set large enough for a reasonable worst-case out of sequence event but no larger, so that audio latency is kept to a minimum.

Note that a value of ‘1’ indicates there is no buffer. A value of ‘1’ is appropriate for unstressed private networks. The buffer size should be set just high enough to ensure there is no failure.

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9.6

ROUBLESHOOTING

9.6.1

Hints and tips

• Ensure that the network connection is plugged into the correct RJ45; this is the one on the far right when looking at the rear of the control panel.

• Check the lights on the RJ45 connectors are active. Normally, the Orange LED is permanently on to indicate a 100 Mb/s link and the green LED will flash to indicate data activity.

• Ensure that the panel is correctly configured: o Check the panel type is set correctly o Ensure the panel address is set correctly o Ensure the host connection is configured as required

•

Check the first page of both the network setup and connect setup menus. Both of these pages contain status information which is dynamically updated.

• Check that the correct password has been entered. The network connect error string will indicate if the password is wrong.

9.6.2

FAQ

Which IP ports does the ‘system’ use?

IP port numbers 50000, 50001 and 50002.

What if more than one panel have the same IP?

This will upset the functionality and correct operation is not guaranteed. In common with all networking equipment, all devices must have unique IP addresses. For this reason, enabling DHCP is preferable to setting addresses manually.

Do I have to set MAC addresses?

No, all devices have hard coded unique MAC addresses – no programming is required.

What if more than one panel tries to connect to the same Subscriber?

The first panel to attempt connection will win; the other panel will not connect. This could potentially lead to the wrong panel hijacking a Subscriber; setting passwords for critical Subscribers may assist in preventing malicious or inadvertent hijacking.

What if the expansion card IP address is changed?

If panels are connected using the ‘By IP’ method then the panels will no longer connect – all panels will have to be reconfigured for the new address.

If the panels are connected using the ‘By Name’ method, then the panels will continue to work without any intervention.

How are multiple expansion boards in one Host supported, assuming the expansion boards are routed into the same network?

If the panels connect ‘By IP’ then the appropriate expansion board IP and Subscriber number must be entered in the Panel. Despite being part of the same Host, different

IP addresses must be used depending on the subscriber number. If the panels are connected ‘By

Name’ then there is only one Host name required to identify a Host and the user will be presented with a list of all Subscribers available on all the expansion boards. For example, if two expansion boards are fitted and connected to the same network, the user of the panel can connect to one of up to sixteen Subscribers. The fact that the Subscribers are distributed across multiple expansion boards is hidden from the user.

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Intercom Control Panels

10.

ADDITIONAL INFORMATION

10.1

ONTROL

ANEL

ALLIES

Panel tallies are used to show an operator which routes to and from their panel are currently active.

A route can be active because an operator has chosen to speak or listen to someone else, or because another party has initiated a connection. Keys can be programmed with a variety of modes and the range of tallies reflects this. Tallies are also used to indicate transient states (e.g when local programming is underway) and error conditions (e.g. a route has been requested but is not currently available).

A total of 15 possible panel tally scenarios are identified below, although some of these are currently reserved for possible future use.

•

Panels from the Trilogy product range have two independent, fixed colour LEDs.

•

IRIS panels have one multicoloured LED plus a secondary graphic LED which appears on the

OLED display.

The following chart shows the range of tallies for the two panel ranges.

Scenario #

Trilogy Panel

Behaviour

Speak

Tally

Listen

Tally

IRIS Panel Behaviour

LED (Primary)

Display

(Secondary)

TALK-

ONLY

LISTEN-

ONLY

Solid

Slow

Med

Fast

Off

Solid

Slow

Med

Off

Solid

Slow

Med

Fast

Solid

Slow

Med

TALK &

LISTEN

Fast

Solid

Med

Fast

Med

Fast

Solid

16 Fast Solid

Slow, Medium and Fast refer to the LED flash speeds.

Solid

Slow

Med

Fast

Solid

Slow

Med

Fast

Solid

Slow

Med

Fast

Solid

Off

Med

Fast

Med

Fast

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The next table outlines Scenario 1 – 15 in operational terms.

Scenario # Description

The panel is actively speaking to another party. This may have been initiated either by this panel or the other party.

Only used with non-touch panels if “On-Air Busy” logic is in place.

Reserved for future use.

Most commonly occurs when “speak” has been requested but is either inhibited or has failed (e.g. destination Host is offline or speak is inhibited).

Also occurs when local panel assignment is underway.

The panel is actively listening to another party. This may have been initiated locally or by the other party (i.e. the other party is calling).

Only used if “Tally Holdup” logic is configured and triggered.

Only used if “Signal Presence” logic is configured and triggered.

Most commonly occurs when “listen” has been requested but is either inhibited or has failed (e.g. destination Host is offline or listen route is inhibited or muted). Also occurs when local panel assignment is underway.

Scenarios 1 plus 5

Scenarios 2 plus 6

Scenarios 3 plus 7

Scenarios 4 plus 8

Scenarios 1 plus 7

Scenarios 1 plus 8

Scenarios 3 plus 5

Scenarios 4 plus 5

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Intercom Control Panels

10.2

EADSET

GPI I

NPUT FOR

PTT (P

RESS TO

ALK

)

In situations where a headset PTT facility is required, panels may be factory supplied as “GPI-3” status. Please note that this must be requested at time of purchase and is not available retrospectively.

Modified wiring is shown below:

Headset - 5 Pin XLR Fixed Socket

Pin

Function

Mic In (Screen)

Mic In

Headset Ground - common

Headset Out

GPI Input 1

To activate the GPI input, short pin 5 to pin 3.

Page 36 of 36 Trilogy Communications

Здравствуйте! Я — ИИ-чат-бот, специально обученный помогать вам с Clear-Com Trilogy Инструкция по установке. Я внимательно изучил документ и могу помочь вам найти точную информацию, которая вам нужна, или объяснить её простыми и понятными словами. Если вам нужна помощь с определёнными функциями, шагами устранения неполадок или общими рекомендациями, задавайте свои вопросы. Чем больше деталей вы предоставите о своих запросах или потребностях, тем точнее и эффективнее я смогу вам помочь!