OWNER'S MANUAL

WASHING

MACHINE

Before beginning installation, read these instructions carefully.

This will simplify installation and ensure that the product is installed correctly and safely. Leave these instructions near the product after installation for future reference.

EN ENGLISH

FH2J3TDN(P)(0~9) FM1008N3W WD-MD8000WM

FH2J3QDN(P)(0~9) F10C3TDP0

FH2J3VDNP5P FH2J3TDNP5P

MFL71716223

Rev.00_280920

www.lg.com

Copyright © 2020 LG Electronics Inc. All Rights Reserved.

TABLE OF CONTENTS

This manual may contain images or content different from the model you purchased.

This manual is subject to revision by the manufacturer.

SAFETY INSTRUCTIONS .......................................................3

IMPORTANT SAFETY INSTRUCTIONS .................................................... 3

Disposal of Your Old Appliance .................................................................. 8

INSTALLATION ........................................................................9

Parts ........................................................................................................... 9

Accessories ................................................................................................ 9

Specifications ........................................................................................... 10

Installation Place Requirements ............................................................... 11

Unpacking and Removing Transit Bolts .................................................... 12

Using Anti-Slip Sheets (Optional) ............................................................. 13

Wooden Floors (Suspended Floors) ......................................................... 13

Leveling the Appliance .............................................................................. 14

Connecting the Water Supply Hose.......................................................... 14

Installing the Drain Hose .......................................................................... 17

OPERATION ...........................................................................18

Using the Washing Machine ..................................................................... 18

Sorting Laundry ........................................................................................ 19

Adding Cleaning Products ........................................................................ 20

Control Panel ............................................................................................ 22

Programme Table ..................................................................................... 23

Option Programme ................................................................................... 27

SMART FUNCTIONS .............................................................29

LG ThinQ Application ................................................................................ 29

Smart Diagnosis ....................................................................................... 29

MAINTENANCE ......................................................................30

Cleaning Your Washing Machine .............................................................. 30

Cleaning the Water Inlet Filter .................................................................. 30

Cleaning the Drain Pump Filter ................................................................ 31

Cleaning the Dispenser Drawer ................................................................ 32

Tub Clean (Optional) ................................................................................ 32

Care in Cold Climates ............................................................................... 33

TROUBLESHOOTING ...........................................................35

Diagnosing Problems ............................................................................... 35

Error Messages ........................................................................................ 38

WARRANTY ............................................................................40

SAFETY INSTRUCTIONS

EN

This symbol is displayed to indicate matters and operations that can cause risk. Read the part with this symbol carefully and follow the instructions in order to avoid risk.

WARNING

This indicates that the failure to follow the instructions can cause serious injury or death.

CAUTION

This indicates that the failure to follow the instructions can cause the minor injury or damage to the product.

IMPORTANT SAFETY INSTRUCTIONS

WARNING

To reduce the risk of explosion, fire, death, electric shock, injury or scalding to persons when using this product, follow basic precautions, including the following:

Technical Safety

•

This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.

• Children of less than 3 years should be kept away unless continuously supervised.

• If the power cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.

3

4

• Ventilation openings must not be obstructed by a carpet.

•

This appliance is intended to be used in household only.

•

Use a new hose or hose-set supplied with the appliance. Reusing old hoses can cause a water leak and subsequent property

• damage.

The water pressure must be between 50 kPa and 800 kPa.

• The maximum capacity in some cycles for dry clothes to be washed is:

FH2J3VDNP5P FM1008N3W

FH2J3TDN(P)(0~9)

WD-MD8000WM

F10C3TDP0

FH2J3TDNP5P

FH2J3QDN(P)(0~9)

9 kg 8 kg 7 kg

•

The recommended maximum capacity for each washing programme may differ. To get good wash results, please refer to

Programme Table in OPERATION chapter for further details.

Installation

• Never attempt to operate the appliance if it is damaged, malfunctioning, partially disassembled, or has missing or broken parts, including a damaged cord or plug.

•

This appliance should only be transported by two or more people holding the appliance securely.

•

Do not install the appliance in a damp and dusty place. Do not install or store the appliance in any outdoor area, or any area that is subject to weathering conditions such as direct sunlight, wind, or rain or temperatures below freezing.

• Tighten the drain hose to avoid separation.

• If the power cord is damaged or the hole of the socket outlet is loose, do not use the power cord and contact an authorized

• service centre.

Do not plug multiple socket outlets, an extension power cable or adapter with this appliance.

EN

• This appliance must not be installed behind a lockable door, a sliding door or a door with a hinge on the opposite side to that of the appliance, in such a way that a full opening of the appliance door is restricted.

•

This appliance must be grounded. In the event of malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current.

•

This appliance is equipped with a power cord having an equipment-grounding conductor and a grounding power plug. The power plug must be plugged into an appropriate socket outlet that is installed and grounded in accordance with all local codes and ordinances.

•

Improper connection of the equipment-grounding conductor can result in risk of electric shock. Check with a qualified electrician or service personnel if you are in doubt as to whether the appliance is properly grounded.

• Do not modify the power plug provided with the appliance. If it does not fit the outlet, have a proper outlet installed by a qualified electrician.

Operation

• Do not attempt to separate any panels or disassemble the appliance. Do not apply any sharp objects to the control panel in order to operate the appliance.

•

Do not repair or replace any part of the appliance. All repairs and servicing must be performed by qualified service personnel unless specifically recommended in this Owner’s Manual. Use only authorized factory parts.

EN

5

6

EN

•

Do not put animals, such as pets into the appliance.

•

Keep the area underneath and around the appliance free of combustible materials such as lint, paper, rags, chemicals, etc.

• Do not leave the appliance door open. Children may hang on the door or crawl inside the appliance, causing damage or injury.

•

Use new hose or hose-set supplied with the appliance. Reusing old hoses can cause a water leak and subsequent property damage.

•

Do not put in, wash or dry articles that have been cleaned in, washed in, soaked in, or spotted with combustible or explosive substances (such as waxes, wax removers, oil, paint, gasoline, degreasers, drycleaning solvents, kerosene, petrol, spot removers, turpentine, vegetable oil, cooking oil, acetone, alcohol, etc.).

Improper use can cause fire or explosion.

•

Never reach into the appliance while it is operating. Wait until the drum has completely stopped.

• In case of flood, disconnect the power plug and contact the LG

Electronics customer information centre.

•

Do not push down the door excessively, when the appliance door is open.

•

Do not touch the door during a high temperature programme.

•

Do not use flammable gas and combustible substances (benzene, gasoline, thinner, petroleum, alcohol, etc.) near the appliance.

• If the drain hose or inlet hose is frozen during winter, use it only after thawing.

•

Keep all washing detergents, softener and bleach away from children.

• Do not touch the power plug or the appliance controls with wet hands.

•

Do not bend the power cable excessively or place a heavy object on it.

•

Do not wash rugs, mats, shoes or pet blankets, or any other items other than clothes or sheets, in this machine.

•

This appliance must only be used for domestic household purposes and should not be used in mobile applications.

• If there is a gas leakage (isobutane, propane, natural gas, etc.), do not touch the appliance or power plug and ventilate the area immediately.

Maintenance

•

Securely plug the power plug in the socket outlet after completely removing any moisture and dust.

• Disconnect the appliance from the power supply before cleaning the appliance. Setting the controls to the OFF or stand by position

•

Do not spray water inside or outside the appliance to clean it.

• does not disconnect this appliance from the power supply.

Never unplug the appliance by pulling on the power cable. Always grip the power plug firmly and pull straight out from the socket outlet.

Disposal

• Before discarding an old appliance, unplug it. Cut off the cable directly behind the appliance to prevent misuse.

•

Dispose of all packaging materials (such as plastic bags and styrofoam) away from children. The packaging materials can cause suffocation.

•

Remove the door before disposing of or discarding this appliance to avoid the danger of children or small animals getting trapped inside.

EN

7

8

EN

Disposal of Your Old Appliance

• This crossed-out wheeled bin symbol indicates that waste electrical and electronic products (WEEE) should be disposed of separately from the municipal waste stream.

•

Old electrical products can contain hazardous substances so correct disposal of your old appliance will help prevent potential negative consequences for the environment and human health. Your old appliance may contain reusable parts that could be used to repair other products, and other valuable materials that can be recycled to conserve limited resources.

• You can take your appliance either to the shop where you purchased the product, or contact your local government waste office for details of your nearest authorised

WEEE collection point. For the most up to date information for your country please see www.lg.com/global/recycling.

INSTALLATION

Parts

EN

1

2

Transit bolts

Power plug

3

Drawer

4

5

Control panel

Drum

6

Door

7

8

Drain hose

Drain plug

9

Drain pump filter

10

Cover cap (Location may vary depending on products)

11

Adjustable feet

Accessories

9

EN

Specifications

Model

Wash Capacity

Power Supply

Product Weight

FM1008N3W

FH2J3TDN(P)*

WD-MD8000WM

F10C3TDP0

FH2J3TDNP5P

230 V~, 60 Hz

8 kg

FH2J3QDN(P)* FH2J3VDNP5P

7 kg

220-240 V~, 50 Hz

60 kg

9 kg

•

Appearance and specifications may change without notice to improve the quality of the product.

• No further backflow protection required for connection to the water supply.

W D’’

D’

D

H

W

H

600

850

D

D’

550

600

D” 1005

10

Installation Place

Requirements

Location

10 cm 2 cm 2 cm

2 cm

Level floor

: Allowable slope under the entire appliance is 1°.

Power outlet

: Must be within 1.0 meter of either side of the location of the appliance.

• Do not overload the outlet with more than one appliance.

Additional Clearance

: For the wall, 10 cm: rear/2 cm: right & left side

•

Do not place or store laundry products on top of the appliance at any time. These products may damage the finish or controls.

WARNING

•

The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances.

EN

•

If it is impossible to avoid positioning the appliance next to a gas cooker or coal burning stove, an insulation (85x60 cm) covered with aluminum foil on the side facing the cooker or stove must be inserted between the two appliances.

•

Do not install the appliance in rooms where freezing temperatures may occur. Frozen hoses may burst under pressure. The reliability of the electronic control unit may be impaired at temperatures below freezing point.

•

Ensure that when the appliance is installed, it is easily accessible for an engineer in the event of a breakdown.

• With the appliance installed, adjust all four feet using the transit bolt spanner provided to ensure the appliance is stable, and a clearance of approximately 20 mm is left between the top of the appliance and the underside of any worktop

•

If the appliance is delivered in winter and temperatures are below freezing, place the appliance at room temperature for a few hours before putting it into operation.

WARNING

•

This equipment is not designed for maritime use or for use in mobile installations such as caravans, aircraft etc.

Positioning

•

Install the appliance on a flat hard floor.

• Make sure that air circulation around the appliance is not impeded by carpets, rugs, etc.

• Never try to correct any unevenness in the floor with pieces of wood, cardboard or similar materials under the appliance.

Electrical Connection

• Do not use an extension cord or double adapter.

•

Always unplug the appliance and turn off the water supply after use.

•

Connect the appliance to an earthed socket in accordance with current wiring regulations.

• The appliance must be positioned so that the plug is easily accessible.

• Repairs to the appliance must only be carried out by qualified personnel. Repairs carried out by inexperienced persons may cause injury or serious malfunctioning. Contact your local service centre.

11

3

Install the hole caps.

• Locate the hole caps included in the accessory pack or attached on the back.

EN

Unpacking and Removing

Transit Bolts

1

Lift the appliance off the foam base.

• After removing the carton and shipping material, lift the appliance off the foam base. Make sure the tub support comes off with the base and is not stuck to the bottom of the appliance.

•

If you must lay the appliance down to remove the carton base, always protect the side of the appliance and lay it carefully on its side. Do not lay the appliance on its front or back.

NOTE

• Save the bolt assemblies for future use. To prevent damage to internal components, Do not transport the washing machine without reinstalling the transit bolts.

• Failure to remove transit bolts and retainers may cause severe vibration and noise, which can lead to permanent damage to the washing machine. The cord is secured to the back of the washing machine with a transit bolt to help prevent operation with transit bolts in place.

Tub Support

(Optional)

2

Remove the bolt assemblies.

• Starting with the bottom two transit bolts, use the spanner (included) to fully loosen all transit bolts by turning them counterclockwise. Remove the bolt assemblies by wiggling them slightly while pulling them out.

Transit bolt

12

Using Anti-Slip Sheets

(Optional)

If you install the appliance on a slippery surface, it may move because of excessive vibration. Incorrect leveling may cause malfunction through noise and vibration. If this occurs, install the anti-slip sheets under the leveling feet and adjust the level.

1

Clean the floor to attach the anti-slip sheets.

• Use a dry rag to remove and clean foreign objects and moisture. If moisture remains, the anti-slip sheets may slip.

2

Adjust the level after placing the appliance in the installation area.

3

Place the adhesive side of the anti-slip sheets on the floor.

•

It is most effective to install the anti-slip sheets under the front feet. If it is difficult to place the pads under the front feet, place them under the back feet.

EN

Wooden Floors (Suspended

Floors)

• Wooden floors are particularly susceptible to vibration.

• To prevent vibration we recommend you place rubber cups at least 15 mm thick of the each foot of the appliance, secured to at least two floor beams with screws.

•

If possible install the appliance in one of the corners of the room, where the floor is more stable.

• Fit the rubber cups to reduce vibration.

NOTE

• Proper placement and leveling of the washing machine will ensure long, regular, and reliable operation.

•

The washing machine must be 100% horizontal and stand firmly in position.

• It must not ‘Seesaw’ across corners under the load.

• The installation surface must be clean, free from floor wax and other lubricant coatings.

• Do not let the feet of the washing machine get wet. Failure to do so may cause vibration or noise.

• You can obtain rubber cups

(p/no.4620ER4002B) from the LG Service

Centre.

4

Ensure the appliance is level.

• Push or rock the top edges of the appliance gently to make sure that the appliance does not rock. If the appliance rocks, level the appliance again.

NOTE

•

You can obtain anti-slip sheets from the LG

Service Centre.

13

Leveling the Appliance

If the floor is uneven, turn the adjustable feet as required (Do not insert pieces of wood etc. under the feet). Make sure that all four feet are stable and resting on the floor and then check that the appliance is perfectly level (Use a spirit level).

• Once the appliance is level, tighten the lock nuts up towards the base of the appliance. All lock nuts must be tightened.

EN

Connecting the Water Supply

Hose

• Water pressure must be between 50 kPa and

800 kPa (0.5‒8.0

kgf/cm

2

).

• Do not strip or crossthread when connecting supply hose to the valve.

•

If the water pressure is more than 800 kPa, a decompression device should be installed.

• Periodically check the condition of the hose and replace the hose if necessary.

Raise Lower

Lock nut

Tighten all 4 lock nuts securely

Diagonal Check

•

When pushing down the edges of the top plate diagonally, the appliance should not move up and down at all (check both directions). If the appliance rocks when pushing the machine top plate diagonally, adjust the feet again.

NOTE

•

Timber or suspended type flooring may contribute to excessive vibration and unbalance.

• If the washing machine is installed on a raised platform, it must be securely fastened in order to eliminate the risk of falling off.

Checking the Rubber Seal on the

Water Supply Hose

Two rubber seals are supplied with the water inlet hoses. They are used for preventing water leaks. Make sure the connection to taps is sufficiently tight.

Hose connector

Rubber seal

Hose connector

Rubber seal

14

Connecting Hose to Water Tap

Connecting Screw-Type Hose to Tap with Thread

Screw the hose connector onto the water supply tap.

EN

3

Push the adapter onto the end of the tap so that the rubber seal forms a watertight connection. Tighten the four fixing screws.

4

Push the supply hose vertically upwards so that the rubber seal within the hose can adhere completely to the tap and then tighten it by screwing it to the right.

Connecting Screw-Type Hose to Tap

Without Thread

1

Loose the four fixing screws.

Upper connector

Rubber seal

Supply hose

Connecting One Touch Type Hose to

Tap Without Thread

1

Unscrew the adapter ring plate and loose the four fixing screws.

2

Remove the guide plate if the tap is too large to fit the adapter.

15

2

Remove the guide plate if the tap is too large to fit the adapter.

EN

Connecting Hose to Appliance

Attach the hot water line to the hot water supply on the back of the washer. Attach the cold water line to the cold water supply on the back of the washer.

3

Push the adapter onto the end of the tap so that the rubber seal forms a watertight connection. Tighten the four fixing screws and the adapter ring plate.

Cold water supply

Hot water supply

(optional)

NOTE

• After completing connection, if water leaks from the hose, repeat the same steps. Use the most conventional type of tap for the water supply. In case the tap is square or too big, remove the guide plate before inserting the tap into the adaptor.

4

Pull the connector latch plate down, push the supply hose onto the adapter, and release the connector latch plate. Make sure the adapter locks into place.

Using the Horizontal Tap

Horizontal tap

Extension tap

NOTE

• Before connecting the supply hose to the water tap, turn on the water tap to flush out foreign substances (dirt, sand, sawdust, and etc.) in the water lines. Let the water drain into a bucket, and check the water temperature.

Square tap

16

Installing the Drain Hose

•

The drain hose should not be placed higher than 100 cm above the floor. Water in the appliance may not drain or may drain slowly.

• Securing the drain hose correctly will protect the floor from damage due to water leakage.

•

If the drain hose is too long, do not force it back into the appliance. This will cause abnormal noise.

~ 100 cm

~ 145 cm

~ 105 cm max. 100 cm

• When installing the drain hose to a sink, secure it tightly with string.

• Securing the drain hose correctly will protect the floor from damage due to water leakage.

max. 100 cm max. 100 cm

EN

17

OPERATION

Using the Washing Machine

Before the first wash, select a washing programme, allow the washing machine to wash without clothing. This will remove residue and water from the drum that may have been left during manufacturing.

1

Sort laundry and load items.

• Sort laundry by fabric type, soil level, colour and load size as needed. Open the door and load items into the washing machine.

EN

4

Choose the desired washing cycle.

• Press the programme button repeatedly or turn the cycle selector knob until the desired cycle is selected.

5

Begin cycle.

• Press the

Start/Pause

button to begin the cycle. The washing machine will agitate briefly without water to measure the weight of the load. If the

Start/Pause

button is not pressed within 5 minutes, the washing machine will shut off and all settings will be lost.

2

Add cleaning products and/or detergent and softener.

• Add the proper amount of detergent to the detergent dispenser drawer. If desired, add bleach or fabric softener to the appropriate areas of the dispenser.

6

End of cycle.

• When the cycle is finished, a melody will sound. Immediately remove your clothing from the washing machine to reduce wrinkling. Check around the door seal when removing the load for small items that may be caught in the seal.

3

Turn on the washing machine.

•

Press the

Power

button to turn on the washing machine.

18

Sorting Laundry

1

Look for a care label on your clothes.

• This will tell you about the fabric content of your garment and how it should be washed.

•

Symbols on the care labels.

EN

3

Caring before loading.

•

Combine large and small items in a load.

Load large items first.

• Large items should not be more than half the total wash load. Do not wash single items. This may cause an unbalanced load. Add one or two similar items.

• Check all pockets to make sure that they are empty. Items such as nails, hair clips, matches, pens, coins and keys can damage both your washing machine and your clothes.

2

Sorting laundry.

•

To get the best results, sort clothes into loads that can be washed with the same wash cycle.

• Different fabrics need to be washed at varying temperatures and spin speeds.

•

Always sort dark colours from pale colours and whites. Wash separately as dye and lint transfer can occur causing discolouration of white and pale garments.

If possible, do not wash heavily soiled items with lightly soiled ones.

− Soil (Heavy, Normal, Light) :

Separate clothes according to amount of soil.

− Colour (White, Lights, Darks):

Separate white fabrics from coloured fabrics.

− Lint (Lint producers, Collectors):

Wash lint producers and lint collectors separately.

• Close zippers, hooks and strings to make sure that these items don’t snag on other clothes.

•

Pre-treat dirt and stains by brushing a small amount of detergent dissolved water onto stains to help lift dirt.

•

Check the folds of the flexible gasket

(gray) and remove any small articles.

CAUTION

• Check inside the drum and remove any items from a previous wash.

•

Remove any clothing or items from the flexible gasket to prevent clothing and gasket damage.

19

Adding Cleaning Products

Detergent Dosage

• Detergent should be used according to the instruction of the detergent manufacturer and selected according to type, colour, soiling of the fabric and washing temperature.

• If too much detergent is used, too many suds can occur and this will result in poor washing results or cause heavy load to the motor.

• If you wish to use liquid detergent follow the guidelines provided by the detergent manufacturer.

• You can pour liquid detergent directly into the main detergent drawer if you are starting the cycle immediately.

•

Do not use liquid detergent if you are using

Time delay, or if you have selected Pre Wash, as the liquid may harden.

• If too many suds occur, reduce the detergent amount.

•

Detergent usage may need to be adjusted for water temperature, water hardness, size and soil level of the load. For best results, avoid oversudsing.

• Refer to the label of the clothes, before choosing the detergent and water temperature.

•

When using the washing machine, use designated detergent for each type of clothing only:

− General powdered detergents for all types of fabric

−

Powdered detergents for delicate fabric

− Liquid detergents for all types of fabric or designated detergents only for wool

•

For better washing performance and whitening, use detergent with the general powdered bleach.

•

Detergent is flushed from the dispenser at the beginning of the cycle.

EN

NOTE

•

Do not let the detergent harden. Doing so may lead to blockages, poor rinse performance or odour.

• Full load : According to manufacturer’s recommendation.

•

Part load : 3/4 of the normal amount

• Minimum load : 1/2 of full load

Adding Detergent and Fabric

Softener

Adding Detergent

•

Main wash only →

•

Pre wash+Main wash →

NOTE

• Too much detergent, bleach or softener may cause an overflow.

• Be sure to use the appropriate amount of detergent.

Adding Fabric Softener

• Do not exceed the maximum fill line.

Overfilling can cause early dispensing of the fabric softener, which may stain clothes. Close the dispenser drawer slowly.

20

•

Do not leave the fabric softener in the detergent drawer for more than 2 days (Fabric softener may harden).

• Softener will automatically be added during the last rinse cycle.

•

Do not open the drawer when water is being supplied.

•

Solvents (benzene, etc.) must not be used.

NOTE

•

Do not pour fabric softener directly on the clothes.

Using Tablet

1

Open the door and put tablets into the drum.

2

Load the laundry into the drum and close the door.

Adding Water Softener

• A water softener, such as anti-limescale can be used to cut down on the use of detergent in areas with high water hardness level.

Dispense according to the amount specified on the packaging. First add detergent and then the water softener.

• Use the quantity of detergent required for soft water.

EN

21

EN

Control Panel

1

Power Button

•

Press the

Power

button to turn the washing machine on.

2

Start/Pause Button

•

This

Start/Pause

button is used to start the wash cycle or pause the wash cycle.

•

If a temporary stop of the wash cycle is needed, press the

Start/Pause

button.

3

Display

•

The display shows the settings, estimated time remaining, options, and status messages. When the product is turned on, the default settings in the display will illuminate.

• The display shows estimate time remaining. While the size of the load is being calculated automatically, blinking or ‘Detecting’ appears.

4

Programme Knob

•

Programmes are available according to the laundry type.

•

The lamp will light up to indicate the selected programme.

5

Options

•

This allows you to select an additional programme and will light when selected.

• Use these buttons to select the desired programme options for the selected cycle.

22

EN

Programme Table

Washing Programme

Programme Description Fabric Type

Cotton

Cotton Large

Easy Care

Mix

Sports Wear

Delicate

Quick 30

Wool

Rinse+Spin

Baby Care

Provides better performance by combining various drum motions.

Provides optimised washing performance for large amount of laundry with less energy consumption.

Suitable for casual shirts that do not need ironing after washing.

Coloured fast garments

(shirts, nightdresses, pajamas, etc.) and normally soiled cotton load (underwear).

Polyamide, acrylic, polyester.

Enables various fabrics to be washed simultaneously.

Various kind of fabrics except special garments (silk/delicate, sports wear, dark clothes, wool, duvet/ curtains).

Suitable for sports wear such as jogging clothes and running wear.

For delicate clothes such as underwear, blouses, etc.

Provides fast washing time for small loads and lightly soiled clothes.

Enables to wash wool fabrics. (Please use detergent for machinewashable woolens).

Use for laundry that need rinsing only or to add rinse-added fabric softener to laundry.

Wash baby clothes with gentle motion and better performance

Coolmax, gore-tex, fleece and sympatex

Delicate, easily damaged laundry.

Lightly soiled colour laundry.

Machine washable woolens with pure new wool only.

Normal fabrics which can be washable.

Lightly soiled baby wear.

Proper Temp.

40 °C

(0 °C to 95 °C)

60 °C

(0 °C to 60 °C)

40 °C

(0 °C to 60 °C)

40 °C

(0 °C to 40 °C)

40 °C

(0 °C to 40 °C)

20 °C

(0 °C to 40 °C)

40 °C

(0 °C to 40 °C)

–

60 °C

(60 °C to 95 °C)

Maximum

Load

Rating

4.0 kg

2.0 kg

3.0 kg

2.0 kg

Rating

4.0 kg

23

EN

•

Water Temperature: Select the appropriate water temperature for chosen wash programme. Always follow garment manufacturer’s care label or instructions when washing.

•

•

For energy efficiency labeling program. Please select program“Cotton + 60 °C + Spin 1200”, which is tested in accordance with IEC 60456.(model:WD-MD8000WM only for Malaysia)

The recommended maximum capacity for each washing programme may differ.

• To get good wash results, please refer to Programme Table in OPERATION chapter for further details.

24

Extra Options

Programme

Cotton

Cotton Large

Mix

Easy Care

Baby Care

Sports Wear

Delicate

Wool

Quick 30

Rinse+Spin

Intensive

●

●

●

●

●

●

●

●

●

Pre Wash

●

●

●

●

●

**

●

**

: This option is automatically included in the cycle and can be deleted.

Time Delay

●

●

●

●

●

●

●

●

●

●

EN

25

Operating Data

FM1008N3W

Programme

Cotton

Cotton Large

Mix

Easy Care

Baby Care

Sports Wear

Delicate

Wool

Quick 30

Rinse+Spin

Max RPM

1000

1000

1000

800

800

800

800

800

1000

1000

Default

RPM

1000

1000

1000

800

800

800

800

800

800

1000

1200

1200

1200

800

800

800

800

800

1200

1200

FH2J3*DN(P)(0~9)

WD-MD8000WM

F10C3TDP0

FH2J3VDNP5P

FH2J3TDNP5P

Max RPM

Default

RPM

1200

1200

1200

800

800

800

800

800

800

1200

Default

Temp.

40 °C

60 °C

40 °C

40 °C

60 °C

40 °C

20 °C

40 °C

20 °C

-

EN

26

Option Programme

Time Delay

You can set a time delay so that the washing machine will start automatically and finish after a specified time interval.

1

Press the

Power

button.

2

Select a washing programme.

3

Press the required.

Time Delay

button to set time

4

Press the

Start/Pause

button.

NOTE

• The delay time is the time to the end of the programme, not the start. The actual running time may vary due to water temperature, wash load and other factors.

• To cancel the function, the power button should be pressed.

•

Avoid using liquid detergent for this option.

Pre Wash

If the laundry is heavily soiled, the Pre Wash programme is recommended.

1

Press the

Power

button.

2

Select a washing programme.

3

Press the

Pre Wash

button.

4

Press the

Start/Pause

button.

EN

Temp.

The

Temp.

button selects the wash and rinse temperature combination for the selected programme. Press this button until the desired setting is lit. All rinses use cold tap water.

• Select the water temperature suitable for the type of load you are washing.Press the

Temp

. button,the temp. will show on the LED display for 3 seconds. Follow the garment fabric care labels for best results.

Spin

• Spin speed level can be selected by pressing the

Spin

button repeatedly.

•

Spin Only

1

Press the

Power

button.

2

Press the

Spin

button to select RPM, the

RPM will show on the LED display for 3 seconds

3

Press the

Start/Pause

button.

NOTE

• When you select

0

, it will still rotate for a short time to drain quickly.

Intensive

If the laundry is normal and heavily soiled,

Intensive

option is effective.

1

Press the

Power

button.

2

Select a washing programme.

3

Press the

Intensive

button

4

Press the

Start/Pause

button. Refer to page 25 for programmes that will allow an

Intensive option.

27

Child Lock( )

Use this option to disable the controls. This feature can prevent children from changing cycles or operating the appliance

Locking the Control Panel

1

Press and hold the for 3 seconds.

Spin

and

Temp.

button

2

A beeper will sound, and will appear on the display.

When the Child Lock is set, all buttons are locked except the

Power

button.

NOTE

•

Turning off the power will not reset the child lock function. You must deactivate child lock before you can access any other functions.

EN

Beep On / Off

1

Press the

Power

button.

2

Press the

Start/Pause

button.

3

Press and hold the

Time Delay

and

Temp.

button simultaneously for 3 seconds to set the Beep on/off function.

NOTE

•

Once the Beep on/off function is set, the setting is memorized even after the power is turned off.

• If you want to turn the Beeper off, simply repeat this process.

Unlocking the Control Panel

Press and hold the

Spin

and

Temp.

button for

3seconds.

•

A beeper will sound and the remaining time for the current programme will reappear on the display.

28

SMART FUNCTIONS

LG ThinQ Application

Installing the LG ThinQ

Application

Search for the

LG ThinQ

application from the

Google Play Store or Apple App Store on a smartphone. Follow instructions to download and install the application.

EN

2

Place the mouthpiece of your smartphone close to the or logo.

Max.

10 mm

Max

.

10 mm

LG ThinQ Application Features

Smart Diagnosis

This function provides useful information for diagnosing and solving issues with the appliance based on the pattern of use.

Smart Diagnosis

This feature is only available on models with the

or logo.Use this feature to help you diagnose and solve problems with your appliance.

NOTE

• The feature may be subject to change without prior notice and may have a different form depending on where you are located.

• For reasons not attributable to LGE’s negligence, the service may not operate due to external factors such as, but not limited to,

Wi-Fi unavailability, Wi-Fi disconnection, local app store policy, or app unavailability.

3

Press and hold the

Temp

.

button for 3 seconds or longer while holding the smartphone mouthpiece to the logo until the data transfer is complete.

• Keep the smartphone in place until the data transfer has finished. Time remaining for data transfer is displayed.

4

After the data transfer is complete, the diagnosis will be displayed in the application.

NOTE

• For best results, do not move the smartphone while the tones are being transmitted.

Using Audible Diagnosis to

Diagnose Issues

Follow the instructions below to use the audible diagnosis method.

• Launch the

LG ThinQ

application and select the

Smart Diagnosis

feature in the menu.

Follow the instructions for audible diagnosis provided in the

LG ThinQ

application.

1

Press the appliance.

Power

button to turn on the

• Do not press any other buttons.

29

MAINTENANCE

WARNING

•

Unplug the washing machine before cleaning to avoid the risk of electric shock. Failure to follow this warning may result in serious injury, fire, electric shock, or death.

•

Never use harsh chemicals, abrasive cleaners, or solvents to clean the washing machine. They may damage the finish.

EN

Cleaning the Interior

•

Use a towel or soft cloth to wipe around the washing machine door opening and door glass.

•

Always remove items from the washing machine as soon as the cycle is complete.

Leaving damp items in the washing machine can cause wrinkling, colour transfer, and odour.

• Run the Tub Clean programme once a month

(or more often if needed) to remove detergent buildup and other residue

Cleaning Your Washing

Machine

Care After Wash

•

After the cycle is finished, wipe the door and the inside of the door seal to remove any moisture.

•

Leave the door open to dry the drum interior.

• Wipe the body of the washing machine with a dry cloth to remove any moisture.

Cleaning the Water Inlet Filter

• Turn off the supply taps to the machine if the washing machine is to be left for any length of time (e.g. holiday), especially if there is no floor drain (gully) in the immediate vicinity.

• icon will be displayed on the control panel when water is not entering the detergent drawer.

• If water is very hard or contains traces of lime deposit, the water inlet filter may become clogged. It is therefore a good idea to clean it occasionally.

1

Turn off the water tap and unscrew the water supply hose.

Cleaning the Exterior

Proper care of your washing machine can extend its life.

Door:

• Wash with a damp cloth on the outside and inside and then dry with a soft cloth.

Exterior:

• Immediately wipe off any spills.

•

Wipe with a damp cloth.

•

Do not press the surface or the display with sharp objects.

2

Clean the filter using a hard bristle brush.

30

Cleaning the Drain Pump

Filter

• The drain filter collects threads and small objects left in the laundry. Check regularly that the filter is clean to ensure smooth running of your washing machine.

• Allow the water to cool down before cleaning the drain pump, carrying out emergency emptying, or opening the door in an emergency.

1

Open the cover cap and pull out the hose.

4

After cleaning, turn the pump filter and insert the drain plug.

5

Close the cover cap.

EN

2

Unplug the drain plug and open the filter by turning it to the left.

2

Container to collect the drained water.

CAUTION

•

First drain using the drain hose and then open the pump filter to remove any threads or objects.

• Be careful when draining, as the water may be hot.

1

3

Remove any extraneous matter from the pump filter.

31

Cleaning the Dispenser

Drawer

Detergent and fabric softener may build up in the dispenser drawer. Remove the drawer and inserts and check for buildup once or twice a month.

1

Remove the detergent dispenser drawer by pulling it straight out until it stops.

•

Press down hard on the disengage button and remove the drawer.

2

Remove the inserts from the drawer.

•

Rinse the inserts and the drawer with warm water to remove buildup from laundry products. Use only water to clean the dispenser drawer. Dry the inserts and drawer with a soft cloth or towel.

3

To clean the drawer opening, use a cloth or small, non-metal brush to clean the recess.

• Remove all residue from the upper and lower parts of the recess.

4

Wipe any moisture off the recess with a soft cloth or towel.

5

Return the inserts to the proper compartments and replace the drawer.

EN

Tub Clean (Optional)

Tub Clean is a special cycle to clean the inside of the washing machine.

A higher water level is used in this cycle at higher spin speed. Perform this cycle regularly.

1

Remove any clothing or items from the washing machine and close the door.

2

Open the dispenser drawer and add anti-limescale to the main wash compartment.

3

Close the dispenser drawer slowly.

4

Power On and then press and hold

Time

Delay

and

Pre Wash

button for 3 seconds.

Then ' ' will be displayed on the display.

5

Press the

Start/Pause

button to start.

6

After the cycle is complete, leave the door open to allow the washing machine door opening, flexible gasket and door glass to dry.

CAUTION

• If there is a child, be careful not to leave the door open for too long.

NOTE

• Do not add any detergent to the detergent compartments. Excessive suds may generate and leak from the washing machine.

Care in Cold Climates

•

When frozen, the product does not operate normally. Make sure to install the product where it will not freeze during winter.

• Make sure to check the following.

EN

•

After closing the tap, disconnect the cold supply hose from the tap, and remove water while keeping the hose facing downwards.

How to Keep the Product from

Freezing

• After washing, remove water remaining inside the pump completely with the opening hose plug used for removal of residual water. When the water is removed completely, close the hose plug used for removal of residual water and cover cap.

Check for Freezing

•

If water does not drain when opening the hose plug used for removal of residual water, check the drainage unit.

• Hang down drain hose to pull out water inside the hose completely.

•

Turn the power on, choose a washing programme, and press the

Start/Pause

button.

CAUTION

• When the drain hose is installed in a curved shape, the inner hose may freeze.

•

When ' ' is shown in display window while the product is in operation, check water supply unit and drainage unit (Some models do not have an alarm function that indicates freezing).

NOTE

• Check that water is coming into the detergent drawer while rinsing, and water is draining through the drain hose while spinning.

32

Care in Cold Climates

•

When frozen, the product does not operate normally. Make sure to install the product where it will not freeze during winter.

• Make sure to check the following.

EN

•

After closing the tap, disconnect the cold supply hose from the tap, and remove water while keeping the hose facing downwards.

How to Keep the Product from

Freezing

• After washing, remove water remaining inside the pump completely with the opening hose plug used for removal of residual water. When the water is removed completely, close the hose plug used for removal of residual water and cover cap.

Check for Freezing

•

If water does not drain when opening the hose plug used for removal of residual water, check the drainage unit.

• Hang down drain hose to pull out water inside the hose completely.

•

Turn the power on, choose a washing programme, and press the

Start/Pause

button.

CAUTION

• When the drain hose is installed in a curved shape, the inner hose may freeze.

•

When ' ' is shown in display window while the product is in operation, check water supply unit and drainage unit (Some models do not have an alarm function that indicates freezing).

NOTE

• Check that water is coming into the detergent drawer while rinsing, and water is draining through the drain hose while spinning.

33

How to Handle Freezing

•

Make sure to empty the drum, pour warm water of 50–60 °C up to the rubber part inside the drum, close the door, and wait for 1–2 hours.

EN

•

When water is removed completely from the drum, close the hose plug used for removal of residual water, choose a washing programme, and press the

Start/Pause

button.

CAUTION

• When the drain hose is installed in a curved shape, the inner hose may freeze.

•

Open the cover cap and hose plug used for removal of residual water to extract water completely.

NOTE

• Check that water is coming into the detergent drawer while rinsing, and water is draining through the drain hose while spinning.

• When water supply problems occur, take the following measures.

− Turn off the tap, and thaw out the tap and both connection areas of inlet hose of the product using a hot water cloth.

− Take out inlet hose and immerse in warm water below 50–60 °C.

NOTE

• If water does not drain, this means the ice is not melted completely. Wait more.

34

TROUBLESHOOTING

EN

•

Your washing machine is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage. If your washing machine does not function properly or does not function at all, check the following before you call for service:

Diagnosing Problems

Symptoms

Rattling and clanking noise

Thumping sound

Vibrating noise

Water leaks

Oversudsing

Water does not enter washing machine or it enters slowly

Foreign objects such as coins or safety pins may be in drum or pump.

Heavy wash loads may produce a thumping sound. This is usually normal.

Reason

Have all the transit bolts and tub support been removed?

Are all the feet resting firmly on the ground?

Supply hoses or drain hose are loose at tap or washing machine.

House drain pipes are clogged.

Too much detergent or unsuitable detergent may cause excessive foaming which may result in water leaks.

Water supply is not adequate in that location.

Water supply tap is not completely open.

Water supply hose(s) are kinked.

The filter of the supply hose(s) clogged.

Solution

• Check all pockets to make sure that they are empty. Items such as clips, matches, pens, coins, and keys can damage both your washer and your clothes.

• Close zippers, hooks, and drawstrings to prevent these items from snagging or tangling on other clothes.

•

If sound continues, washing machine is probably out of balance. Stop and redistribute wash load.

•

If not removed during installation, refer to Installation guide for removing transit bolts.

•

Make sure the washing machine is level and tighten the lock nuts up towards the base of the appliance.

•

•

Check and tighten hose connections.

Unclog drain pipe. Contact plumber if necessary.

• Make sure that the suggested amount of detergent is used per the manufacturer's recommendations.

•

Check another tap in the house.

•

•

Fully open tap.

Straighten hose.

• Check the filter of the supply hose.

35

EN spin

Symptoms

Water in the washing machine does not drain or drains slowly

Washing machine does not start

Washing machine will not

Door does not open

Wash cycle time delayed

Fabric softener overflow

Softeners dispensed too early occurred.

Reason

Drain hose is kinked or clogged.

The drain filter is clogged.

Electrical power cord may not be plugged in or connection may be loose.

House fuse blown, circuit breaker tripped,or a power outage has

Water supply tap is not turned on.

Check that the door is firmly shut.

Once washing machine has started, the door cannot be opened for safety reasons.

If an imbalance is detected or if the suds removing programme is on, the wash time will increase.

Too much softener may cause an overflow.

Too much softener may cause an premature dispensing.

•

•

•

Solution

Clean and straighten the drain hose.

Clean the drain filter.

Make sure plug fits tightly in wall outlet.

• Reset circuit breaker or replace fuse.

Do not increase fuse capacity. If problem is a circuit overload, have it corrected by a qualified electrician.

• Turn on water supply tap.

• Close the door and press the

Start/

Pause

button. After pressing the

Start/Pause

button, it may take a few moments before the washing machine begins to spin. The door must be locked before spin can be achieved. Add 1 or 2 similar items to help balance the load. Rearrange load to allow proper spinning.

•

Check if the ‘Door Lock’ icon is illuminated. You can safely open the door after the ‘Door Lock’ icon turns off.

• This is normal. The time remaining shown in the display is only an estimate. Actual time may vary.

• Follow softener guidelines to ensure appropriate amount is used. Do not exceed the maximum fill line.

• Follow the guidelines provided by the detergent manufacturer.

• Close the dispenser drawer slowly.

Do not open the drawer during the wash cycle.

The buttons may not function properly.

The button cannot be recognized when the door is open.

•

Press again after closing the door.

36

Symptoms

Odor

EN

Reason

This odor is caused by the rubber attached to the washing machine.

If the rubber door gasket and door seal area are not cleaned regularly, odors can occur from mold or foreign substances.

Odors can occur if foreign substances are left in the drainage pump filter.

Odors can occur if the drainage hose is not properly installed, causing siphoning (water flowing back inside the washing machine).

Using the dry function, odors can occur from lint and other laundry matter sticking to the heater. (Dryer model only)

A particular odor can occur from drying wet clothes with hot air.

(Dryer model only)

•

•

Solution

It is the normal odor of new rubber and will disappear after the machine has been run a few times.

Be sure to clean the gasket and door seal regularly and check under the door seal for small items when unloading the washer.

•

Be sure to clean the drainage pump filter regularly.

•

When installing the drainage hose, be sure that it doesn’t become kinked or blocked.

• This is not a malfunction.

•

The odor will disappear after a short while.

37

EN

Error Messages

Symptoms Reason

Water supply is not adequate in area.

Water supply taps are not completely open.

Water supply hose(s) are kinked.

The filter of the supply hose(s) are clogged.

Load is too small.

Solution

•

Check another tap in the house.

• Fully open tap.

• Straighten hose(s).

•

Check the filter of the supply hose.

• Add 1 or 2 similar items to help balance the load.

• Add 1 or 2 similar items to help balance the load.

Load is out of balance.

The appliance has an imbalance detection and correction system. If individual heavy articles are loaded (e.g. bath mat, bath robe, etc.) this system may stop spinning or even interrupt the spin cycle altogether.

If the laundry is still too wet at the end of the cycle, add smaller articles of laundry to balance the load and repeat the spin cycle.

•

•

Rearrange load to allow proper spinning.

Rearrange load to allow proper spinning.

38

Symptoms Reason

Drain hose is kinked or clogged.

The drain filter is clogged.

Solution

•

Clean and straighten the drain hose.

• Clean the drain filter.

EN

Ensure door is not open.

• Close the door completely. If , ,

, is not released, call for service.

Control error.

•

Unplug the power plug and call for service.

Water overfills due to the faulty water valve.

•

Close the water tap.

•

Unplug the power plug.

•

Call for service.

Malfunction of water level sensor.

Over load in motor.

Is supply/drain hose or drain pump frozen?

• Close the water tap.

• Unplug the power plug.

• Call for service.

• Allow the washing machine to stand for 30 minutes to allow the motor to cool, then restart the cycle.

•

Supply warm water into the drum and unfreeze drain hose and drain pump.

Wet a towel in warm water and apply to supply hose.

39

WARRANTY

EN

THIS LIMITED WARRANTY DOES NOT COVER:

• Service trips to deliver, pick up, or install or repair the product; instruction to the customer on operation of the product; repair or replacement of fuses or correction of wiring or plumbing, or correction of unauthorized repairs/installation.

• Failure of the product to perform during power failures and interruptions or inadequate electrical service.

• Damage caused by leaky or broken water pipes, frozen water pipes, restricted drain lines, inadequate or interrupted water supply or inadequate supply of air.

•

Damage resulting from operating the Product in a corrosive atmosphere or contrary to the instructions outlined in the Product’s owner’s manual.

• Damage to the Product caused by accidents, pests and vermin, lightning, wind, fire, floods, or acts of God.

• Damage or failure caused by unauthorized modification or alteration, or if it is used for other than the intended purpose, or any water leakage where the product was not properly installed.

• Damage or failure caused by incorrect electrical current, voltage, or plumbing codes, commercial or industrial use, or use of accessories, components, or consumable cleaning products that are not approved by LG.

• Damage caused by transportation and handling, including scratches, dents, chips, and/or other damage to the finish of your product, unless such damage results from defects in materials or workmanship.

• Damage or missing items to any display, open box, discounted, or refurbished Product.

•

Products with original serial numbers that have been removed, altered, or cannot be readily determined. Model and Serial numbers, along with original retail sales receipt, are required for warranty validation.

• Increases in utility costs and additional utility expenses.

• Repairs when your Product is used in other than normal and usual household use or contrary to the instructions outlined in the Product’s owner’s manual.

• Costs associated with removal of your Product from your home for repairs.

• The removal and reinstallation of the Product if it is installed in an inaccessible location or is not installed in accordance with published installation instructions, including LG’s owner’s and installation manuals.

• Damage resulting from misuse, abuse, improper installation, repair, or maintenance. Improper repair includes use of parts not approved or specified by LG.

40

Strange vibration or noise caused by not removing transit bolts or tub support.

Leakage caused by dirt (hair, lint) on gasket and door glass.

Tub support

Carton base

Not draining caused by clogging of pump filter.

Water is not coming because water inlet valve filters are clogged or water supply hoses are kinked.

Water is not coming because too much detergent use.

Laundry is hot or warm after finished washing because the supply hoses are installed in reverse.

Water is not supplied because the water tap is not turned on.

EN

Transit bolt

Remove the transit bolts

& tub support.

Clean the gasket & door glass.

Clean the pump filter.

Clean the inlet valve filter or reinstall the water supply hoses.

Clean the detergent disperser drawer.

Reinstall the supply hoses.

Turn on the water tap.

41

Leakage caused by improper installation of drain hose or clogged drain hose.

Leakage caused by improper installation of water supply hose or using other brand supply hoses.

No power problem caused by loose connection of power cord or electrical outlet problem.

Service trips to deliver, pick up, install the product or for instruction on product use.

The removal and reinstallation of the product.

If all screws are not installed properly, it may cause excessive vibration (Pedestal model only).

Water hammering (banging) noise when washing machine is filling with water.

High pressure water

EN

Reinstall the drain hose.

Reinstall the supply hose.

Reconnect the power cord or change the electrical outlet.

The warranty covers manufacturing defects only. Service resulting from improper

Installation is not covered.

Install 4 screws at each corner (Total 16EA).

Loud noise water flow

Adjust the water pressure by turning down the water valve or water tap in the home.

42

MFL71716223