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Washing machine
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en
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Your new washing machine
You have chosen a Siemens washing machine.
Please take a few minutes to read and become familiar with the advantages of your washing machine.
To meet the high quality demands required by Siemens, every washing machine that leaves our factory is carefully checked to ensure that it functions correctly and is in perfect condition.
For more information on our products, accessories, replacement parts and services, see our website www.siemenshome.bsh-group.com or contact our after-sales service centres.
If the operating and installation instructions describe different models, any differences will be pointed out at the relevant points in the text.
Display rules
:
Warning!
This combination of symbol and signal word indicates a possibly dangerous situation. Not heeding the warning can cause death or injuries.
Caution!
This signal word indicates a possibly dangerous situation. Not heeding the caution can cause property and/or environmental damage.
Note/tip
Information about the optimum use of the appliance/any other useful information.
1. 2. 3. / a) b) c)
The steps are represented by numbers or letters.
■
/ -
Lists are represented by a small box or a dash.
Read these operating and installation instructions before switching on the washing machine.
2
en
Contents
enInstruction Manual and Installation Instructions
8
Intended use. . . . . . . . . . . . . . . . .4
(
Safety instructions . . . . . . . . . . .5
Children/people/pets . . . . . . . . . . . . . 5
Installation. . . . . . . . . . . . . . . . . . . . . . 6
Operation . . . . . . . . . . . . . . . . . . . . . . 7
Cleaning/Maintenance . . . . . . . . . . . . 8
7
Environmental protection . . . . . .9
Packaging/used appliance . . . . . . . . . 9
Tips on economical use . . . . . . . . . . . 9
5
Positioning and connecting . . .10
Included with the appliance . . . . . . . 10
Safety instructions. . . . . . . . . . . . . . . 10
Installation surface . . . . . . . . . . . . . . 11
Installation on a base or a wooden joist
floor . . . . . . . . . . . . . . . . . . . . . . . . . 11
Installing the appliance in a kitchenette
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Removing the transport bolts . . . . . . 11
Hose and cable lengths . . . . . . . . . . 12
Water inlet. . . . . . . . . . . . . . . . . . . . . 12
Water outlet . . . . . . . . . . . . . . . . . . . 13
Levelling . . . . . . . . . . . . . . . . . . . . . . 14
Electrical connection. . . . . . . . . . . . . 14
Before washing for the first time . . . . 15
Transportation. . . . . . . . . . . . . . . . . . 15
*
Getting to know the appliance 16
Washing machine . . . . . . . . . . . . . . . 16
Control panel . . . . . . . . . . . . . . . . . . 17
Display panel . . . . . . . . . . . . . . . . . . 17
Z
Laundry. . . . . . . . . . . . . . . . . . . .19
Preparing the laundry . . . . . . . . . . . . 19
Sorting laundry . . . . . . . . . . . . . . . . . 19
Soaking . . . . . . . . . . . . . . . . . . . . . . 20
C
Detergent . . . . . . . . . . . . . . . . . .20
Correct selection of detergent . . . . . 20
Saving energy and detergent . . . . . . 21
0
Programme default settings. . . 21
Temp. °C . . . . . . . . . . . . . . . . . . . . .21
rpm
0
. . . . . . . . . . . . . . . . . . . . . . . .22
Finish in
B
. . . . . . . . . . . . . . . . . . . .22
\
Additional programme settings23
speed/eco . . . . . . . . . . . . . . . . . . . .23
Extra Rinse . . . . . . . . . . . . . . . . . . . .23
Less Iron . . . . . . . . . . . . . . . . . . . . . .23
Prewash . . . . . . . . . . . . . . . . . . . . . .23
1
Operating the appliance . . . . . . 24
Preparing the washing machine . . . .24
Select programme/switch on the
appliance. . . . . . . . . . . . . . . . . . . . . .24
Change the programme default settings
. . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Select additional programme settings24
Placing laundry into the drum . . . . . .25
Measure and add detergent and care
products . . . . . . . . . . . . . . . . . . . . . .25
Starting the programme . . . . . . . . . .26
Childproof lock . . . . . . . . . . . . . . . . .26
Adding/removing laundry . . . . . . . . .27
Changing the programme . . . . . . . . .27
Cancelling the programme . . . . . . . .27
Programme end during Rinse Stop . .27
Programme end . . . . . . . . . . . . . . . .27
Removing laundry/switching off the
appliance. . . . . . . . . . . . . . . . . . . . . .28
Q
Appliance settings . . . . . . . . . . 28
2
Cleaning and maintenance. . . . 29
Machine housing/control panel . . . . .30
Drum . . . . . . . . . . . . . . . . . . . . . . . . .30
Descaling . . . . . . . . . . . . . . . . . . . . .30
Detergent drawer and housing . . . . .30
Cleaning the measuring aid A for liquid
detergent . . . . . . . . . . . . . . . . . . . . . .30
Detergent solution pump blocked . . .31
The drain hose at the siphon is blocked
. . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Filter in the water supply is blocked .31
3
en
Intended use
3
Faults and what to do about them
Emergency release . . . . . . . . . . . . . 32
Information on the display panel . . . 33
Faults and what to do about them . . 34
4
After-sales service . . . . . . . . . . 35
Intended use
■
■
■
■
■
8
Intended use
This appliance is intended for private domestic use only.
Do not install or operate this appliance anywhere that is liable to experience frost and/or outdoor conditions. There is a risk that the appliance will be damaged if residual water in it freezes. If hoses freeze up, they may crack/burst.
This appliance must only be used for washing domestic laundry, consisting of machine-washable items and hand-washable woollens
(see label on item). Using the appliance for any other purpose is outside of the scope of its intended application and is forbidden.
This appliance is suitable for operation with mains water and commercially available detergents and care products (must be suitable for use in washing machines).
This appliance is intended for use up to a maximum height of
4000 metres above sea level.
Before you switch on the appliance:
Check that there is no visible damage to the appliance. Do not operate the appliance if it is damaged. Should you have any problems, please contact your specialist dealer or our customer service.
Read and follow the operating and installation instructions and all other information provided with this appliance.
Retain the documents for subsequent use or for subsequent owners.
4
(
Safety instructions
Safety instructions
The following safety information and warnings are provided to protect you from injury and to prevent material damage to your surroundings.
It is nevertheless important to take the necessary precautions and to proceed with care when installing, maintaining, cleaning and operating the appliance.
Children/people/pets
:
Warning
Risk of death!
Children and other people who are unable to assess the risks involved when using the appliance may injure themselves or may find themselves in life-threatening situations. Therefore please note:
■
The appliance may be used by children over the age of 8 years and by persons with reduced physical, sensory or mental capacity or by persons with a lack of experience or
■
■
■
■ knowledge as long as they are supervised or have received instruction on how to use the appliance safely and they have understood the potential risks of using the appliance.
Children must not play with this appliance.
Do not allow children to clean or maintain this appliance unsupervised.
Keep children under 3 years and pets away from this appliance.
Do not leave the appliance unattended when children or other people who are unable to assess the risks are in the vicinity.
:
Warning
Risk of death!
Children may lock themselves inside appliances and find themselves in a lifethreatening situation.
Safety instructions
en
■
■
Do not position the appliance behind a door, as this may obstruct the appliance door or prevent it from opening completely.
Once an appliance has reached the end of its life, pull the mains plug from the socket
before
severing the mains cable, and then destroy the lock on the appliance door.
:
Warning
Risk of suffocation!
If allowed to play with the packaging/ plastic film or packing components, children may become caught in these or pull them over their heads and suffocate.
Keep packaging, plastic film and packing components away from children.
:
Warning
Risk of poisoning!
Detergents and care products may result in poisoning if consumed.
If accidentally swallowed, seek medical advice. Keep detergents and care products out of the reach of children.
:
Warning
Risk of burns!
When washing at high temperatures, the glass in the appliance door becomes hot.
Stop children from touching the appliance door when it is hot.
:
Warning
Eye/skin irritation!
Contact with detergents or care products may cause eye/skin irritation.
Rinse eyes/skin thoroughly if they/it come(s) into contact with detergents or care products. Keep detergents and care products out of the reach of children.
5
en
Safety instructions
Installation
:
Warning
Risk of electric shock/fire/material damage/damage to the appliance!
If the appliance is not installed properly, this may lead to a dangerous situation.
Ensure the following:
■
The mains voltage on your power
■ socket must match the rated voltage specified on the appliance
(identification plate). The connected loads and the required fuse protection are specified on the identification plate.
The mains plug and the protective contact socket must match and the
■
■
■ earthing system must be correctly installed.
The installation must have an adequate cross section.
The mains plug must be freely accessible at all times. If this is not possible, in order to comply with the relevant safety regulations, a switch
(all pole disconnection) must be built into the permanent installation in accordance with electrical installation regulations.
If using a residual current circuit breaker, only use one that bears the following mark: z
. The presence of this mark is the only way to be sure that it fulfils all the applicable regulations.
:
Warning
Risk of electric shock/fire/material damage/damage to the appliance!
If the appliance's mains cable is altered or damaged, this may result in electric shock, short circuiting or fire due to overheating.
The mains cable must not be kinked, crushed or altered, and must not come into contact with any heat sources.
:
Warning
Risk of fire/material damage/damage to the appliance!
The use of extension cords or power strips may result in fire due to overheating or short circuiting.
Connect the appliance directly to an earthed socket that has been correctly installed. Do not use extension cords, power strips or multi-way couplers.
:
Warning
Risk of injury/material damage/ damage to the appliance!
■
The appliance may vibrate or move when in operation, potentially resulting in injury or material damage.
Place the appliance on a clean, even, solid surface and, using a
Risk of injury/material damage/damage to the appliance!
■ spirit level to guide you, level it with the screw-in feet.
If you take hold of any of the appliance's protruding parts (e.g. the appliance door) in order to lift or move it, these parts may break off and cause injury.
Do not take hold of any of the appliance's protruding parts in order to move the appliance.
:
Warning
Risk of injury!
■
The appliance is very heavy. Lifting it may result in injury.
Do not lift the appliance on your
■ own.
Risk of injury!
which you could cut your hands.
Do not take hold of the appliance by its sharp edges. Wear protective
■ gloves to lift it.
Risk of injury!
not correctly routed, they may constitute a tripping hazard, which may result in injury.
Route hoses and cables such that they do not constitute a tripping hazard.
6
Caution!
Material damage/damage to the appliance
■
If the water pressure is too high or too low, the appliance may not be able to operate properly, and it may also result in material damage or damage to the appliance.
Make sure that the water pressure in the water supply facility is at least
100 kPa (1 bar), and does not exceed 1000 kPa (10 bar).
Material damage/damage to the appliance
■
If the water hoses are altered or damaged, this may result in material damage or damage to the appliance.
The water hoses must not be kinked, crushed, altered or severed.
The use of hoses supplied by other brands to connect to the water supply may result in material damage or damage to the appliance.
Use the hoses supplied with the appliance or genuine spare part hoses only.
The appliance is secured for transportation by transport locking devices. If the transport locking devices are not removed before the appliance is operated, this may result in damage to the appliance.
It is important to completely remove all transport locking devices before using the appliance for the first time.
Make sure that you retain these transport locking devices separately.
It is important to refit the transport locking devices if the appliance is to be transported, in order to prevent the appliance from being damaged in transit.
Operation
:
Warning
Risk of explosions/fire!
Laundry that has been pretreated with cleaning agents that contain solvents, e.g. stain remover/cleaning solvent, may cause an explosion in the drum.
Safety instructions
en
Rinse the laundry thoroughly with water before washing it in the machine.
:
Warning
Risk of poisoning!
Poisonous fumes may be given off by cleaning agents that contain solvents, e.g. cleaning solvent.
Do not use cleaning agents that contain solvents.
:
Warning
Risk of injury!
■
If you support your weight/sit on the appliance door when it is open, the appliance may tip over, which may result in injury.
Do not support your weight on the
■ appliance door when it is open.
Risk of injury!
worktop may break, which may result in injury.
Do not climb onto the appliance.
If you reach into the drum while it is still rotating, you risk injuring your hands.
Wait until the drum has stopped rotating.
:
Warning
Risk of scalding!
When washing at high temperatures, there is a risk of scalding if you come into contact with hot detergent solution
(e.g. when draining hot detergent solution into a washbasin).
Do not reach into the hot detergent solution.
:
Warning
Eye/skin irritation!
Detergent and care products may spray out if the detergent drawer is opened while the appliance is in operation.
Rinse eyes/skin thoroughly if they/it come(s) into contact with detergents or care products. If accidentally swallowed, seek medical advice.
7
en
Safety instructions
Caution!
Material damage/damage to the appliance
■
If the amount of laundry in the appliance exceeds its maximum load capacity, it may not be able to operate properly, or this may result in material damage or damage to the appliance.
Do not exceed the maximum load capacity of dry laundry. Make sure you comply with the maximum load capacities specified for each of the programs
→
Supplementary sheet for the operating and installation instructions.
If you pour the wrong quantity of detergent or cleaning agent into the appliance, this may result in material damage or damage to the appliance.
Use detergents/care products/ cleaning agents and softeners in accordance with the manufacturers' instructions.
Cleaning/Maintenance
:
Warning
Risk of death!
The appliance is powered by electricity.
There is a risk of electric shock if you come into contact with live components.
Therefore please note:
■
Switch off the appliance. Disconnect
■
■
■ the appliance from the power supply
(pull out the plug).
Never take hold of the mains plug with wet hands.
When removing the mains plug from the socket, always take hold of the plug itself and never the mains cable, otherwise this may damage the mains cable.
Do not make any technical modifications to the appliance or its features.
■
■
Repairs and any other work on the appliance must only be conducted by our customer service or by an electrician. The same applies for replacing the mains cable (when necessary).
Spare mains cables can be ordered from our customer service.
:
Warning
Risk of poisoning!
Poisonous fumes may be given off by cleaning agents that contain solvents, e.g. cleaning solvent.
Do not use cleaning agents that contain solvents.
:
Warning
Risk of electric shock/material damage/damage to the appliance!
If moisture penetrates the appliance, this may cause it to short circuit.
Do not use a pressure washer, steam cleaner, hose or spray gun to clean your appliance.
:
Warning
Risk of injury/material damage/ damage to the appliance!
The use of spare parts and accessories supplied by other brands is dangerous and may result in injury, material damage or damage to the appliance.
For safety reasons, use genuine spare parts and accessories only.
Caution!
Material damage/damage to the appliance
Cleaning agents and agents for pretreating laundry (e.g. stain removers, prewash sprays, etc.) may cause damage if they come into contact with the surfaces of the appliance. Therefore please note:
■
Do not allow these agents to come
■
■ into contact with the surfaces of the appliance.
Clean the appliance with nothing but water and a soft, damp cloth.
Remove any detergent, spray or other residues immediately.
8
7
Environmental protection
Environmental protection
Packaging/used appliance
)
Dispose of packaging in an environmentally-responsible manner.
This appliance is labelled in accordance with European
Directive 2012/19/EU concerning used electrical and electronic appliances (Waste
Electrical and Electronic
Equipment - WEEE).
This directive specifies the framework for the return and recycling of used appliances as applicable throughout the
EU.
Tips on economical use
■
■
■
For optimum energy and water savings, fill the appliance with the maximum amount of laundry for each programme.
Overview of programmes
~
Supplementary sheet for the operating and installation instructions.
Wash normally soiled laundry without a prewash.
Save energy and detergent when washing lightly and normally soiled laundry.
Environmental protection
en
■
■
■
The temperatures which can be selected refer to the care labels on the textiles. The temperatures used in the machine may deviate from this to ensure you get the optimum combination of energy-saving and washing results.
In order to save energy, the appliance switches to energy saving mode. The display panel lighting goes out after a few minutes and the
‹
button flashes.
If the laundry is subsequently dried in a tumble dryer, select the spin speed according to the tumble dryer manufacturer's instructions.
9
en
Positioning and connecting
5
Positioning and connecting
Positioning and connecting
Included with the appliance
Note:
Check the machine for transport damage. Never use a damaged machine. If you have any complaints, contact the dealer from whom you purchased the appliance or our customer services.
+
#
(
Transport bolts
0
Rear cover
8
Mains cable
@
Water drain hose
H
Support Structs, you can remove them by yourself as required.
■
■
■
■
■
The appliance also contains:
■
■
Supplementary sheet for the operating and installation instructions
After-sales service location directory*
Warranty*
Cover caps for openings after the transport bolts have been removed
Bottom cover. Please install it correctly before using the appliance *
Water supply hose
Elbow for securing the water drain hose*
* depending on the model
10
In addition
, a hose clamp (24 - 40 mm diameter, available from specialist dealers) is required to connect the water drain hose to a siphon.
Useful tools
■
Spirit level for aligning
■
Spanner for loosening the transport bolts and for aligning the appliance feet
Safety instructions
:
Warning
Risk of injury!
■
The washing machine is very heavy.
■
Be careful when lifting/transporting the washing machine; wear protective gloves.
If the washing machine is lifted by its
■ protruding parts (e.g. the washing machine door), the components may break off and cause injuries.
Do not lift the washing machine by protruding parts.
If the hose and mains cables are not routed properly, there is a risk of tripping and injury.
Route hoses and cables in such a way that there is no risk of tripping.
Caution!
Damage to the appliance
Frozen hoses may rip/burst.
Do not install the washing machine in areas exposed to frost or outdoors.
Caution!
Water damage
The connection points for the water supply hose and water drain hose are under high water pressure. To prevent leaks and water damage, you must follow the instructions in this section.
Notes
■
In addition to the safety information listed here, the local water and electricity supplier may have special requirements.
■
If in doubt, have the appliance connected by a specialist.
Installation surface
Note:
The washing machine must be aligned in a stable manner so that it does not move around.
■
The installation surface must be firm
■ and level.
Soft floors/floor coverings are not suitable.
Installation on a base or a wooden joist floor
Caution!
Damage to the appliance
The washing machine may "wander" and tip/topple from the base when spinning.
The feet of the appliance must be secured with holding brackets.
Note:
On wooden joist floors, install the washing machine:
■
■
In a corner, if possible,
On a water-resistant wooden board
(min. 30 mm thick) which is screwed tightly to the floor.
Installing the appliance in a kitchenette
:
Warning
Risk of death!
There is a risk of electric shock if you touch live components.
Do not remove the appliance covering plate.
Notes
■
Recess width of 60 cm required.
■
Only install the washing machine underneath a continuous worktop that is securely connected to adjacent cabinets.
Positioning and connecting
en
Removing the transport bolts
Caution!
Damage to the appliance
■
The machine is secured for transportation using transport bolts.
■
If the transport bolts are not removed, the machine may become damaged when it is operated.
Before using the appliance for the first time, make sure that you completely remove all four transport bolts. Keep the bolts in a safe place.
To prevent transport damage from occurring if the appliance is moved at a later date, you must refit the transport bolts before transporting the appliance.
Note:
To avoid injury, take care when handling these.
1.
Use a spanner to loosen all fixing bolts until they turn freely.
2.
All four parts will fall to the floor when you tip the machine.
11
en
Positioning and connecting
3.
Insert the cover caps which you will find in the bag.
&
Hose and cable lengths
■
Left-hand connection aa
FP aa
FP aa
FP
■
Right-hand connection aa aa aa
The following are available from specialist retailers/our after-sales service:
■
■
Extension for cold water supply hose.
A longer supply hose.
Water inlet
:
Warning
Risk of death!
There is a risk of electric shock if you touch live components.
Notes
■
To prevent leakage or water
■ damage, follow the instructions in this section!
Only operate the washing machine using cold mains water. Do not
■
■
■
■
■
■ connect to the mixer tap of an unpressurised hot-water apparatus.
Do not remove the water inlet hose frequently as the loose connection will lead to leaks. We recommend that you use a water inlet hose that is specially made for the machine.
Do not use a used supply hose. Only use the supply hose supplied or one that was purchased from an authorised specialist retailer.
Do not kink or squash the water supply hose.
Do not alter (shorten, cut through) the water supply hose (otherwise its strength is no longer guaranteed).
Only tighten the screw connections by hand. If the screw connections are tightened too much with a tool
(pliers), the thread may become damaged.
If in doubt, have the appliance connected by a technician.
12
Optimum water pressure in the supply network
At least
100 kPa (1 bar)
Maximum
1000 kPa (10 bar)
When the tap is open, the water flow is at least 8 l/min.
If the water pressure is higher than this, a pressure-reducing valve must be installed.
Connect the water supply hose to the water tap (¾" = 26.4 mm) and to the appliance:
Note:
Open the water tap carefully, checking the leak tightness of the connection points. The screw connection is under mains water pressure.
Water outlet
Caution!
Water damage
When water is being pumped away, the outlet hose is under water pressure and may slip out of the wash basin or connection point.
Secure the outlet hose so that it cannot slip out.
Note:
Do not kink the water drain hose or put strain on it lengthways.
Positioning and connecting
en
■
You can lay the water drain hose as follows:
Outlet in a sink
:
Warning
Risk of scalding!
When you are washing at high temperatures, there is a risk of scalding if you come into contact with hot water e.g. if hot water is being drained into a wash basin.
Do not reach into the hot water.
Caution!
Damage to the appliance/fabrics
If the end of the drain hose is immersed in the drained water, water may be sucked back into the appliance and may damage the appliance/fabrics.
Make sure that:
– The plug does not block drainage from the sink.
– The end of the drain hose is not immersed in the drained water.
– The water drains away quickly enough.
Secure the outlet hose so that it cannot slip out.
Elbow available from after-sales service:
Individual part number 00655300
13
en
Positioning and connecting
■
Drainage into a siphon
The connection point must be secured using a hose clamp with a diameter of 24-40 mm (available from specialist dealers).
■
Outlet into a plastic pipe with rubber bushing or into a drainage pit
Levelling
Level the appliance using a spirit level.
Incorrect levelling may result in intense noise, vibrations and "wandering".
1.
Loosen the lock nuts using a wrench, by turning it in a clockwise direction.
2.
Check the alignment of the washing machine with a spirit level, and adjust it if necessary. Change the height by turning the appliance feet.
All four appliance feet must stand firmly on the ground.
3.
Tighten the lock nut against the housing.
In doing so, hold the foot tight and do not adjust its height.
The lock nuts on all four appliance feet must be screwed tightly against the housing.
Electrical connection
:
Warning
Risk of death!
There is a risk of electric shock if you touch live components.
■
Never touch or hold the mains plug
■
■ with wet hands.
Only pull out the mains cable by the plug and never by the cable, as this could damage it.
Never unplug the mains plug during operation.
Observe the following information and ensure that:
Notes
■
The mains voltage and voltage indicated on the washing machine
(rating plate) are the same.
The connected load and fuse required are specified on the rating
■
■
■
■ plate.
The washing machine is only connected to an alternating current supply via a properly installed earthed socket.
The mains plug fits the socket.
The cable cross-section is adequate.
The earthing system is properly
■
■ installed.
The mains cable is only replaced by a qualified electrician (if this is necessary). Replacement mains cables are available from the aftersales service.
No multiple plugs/couplings or extension cables are used.
14
■
■
■
■
If an earth-leakage circuit breaker is used, only a type which displays the z
symbol is used.
Only this symbol guarantees compliance with the currently applicable regulations.
The mains plug can be accessed at all times.
The mains cable is not kinked, squashed, altered or cut through.
The mains cable does not come into contact with heat sources.
Before washing for the first time
The washing machine was thoroughly tested before leaving the factory. To remove any residues from the product and to remove water that may be left over from the test, run the first wash cycle
without
any laundry.
Note:
The washing machine
must be correctly installed
and
connected
.
1.
Check the appliance.
Note:
Never use a damaged machine. Inform the after-sales service.
2.
Connect the mains plug.
3.
Turn on the water tap.
4.
Do not load any laundry. Close the door.
5.
Depending on the model, run the
Drum Clean
* or
Cottons 90 °C
programme.
6.
Open the detergent drawer.
7.
Pour approximately 1 litre of water into compartment
II
.
8.
Pour standard detergent into compartment
II
.
Note:
To prevent foaming, only use half the amount of detergent recommended by the detergent manufacturer. Do not use detergents designed for wool or delicates.
9.
Close the detergent drawer.
10.
Press the
‹
button.
* depending on the model
Positioning and connecting
en
11.
When the programme ends, switch off the appliance.
Your washing machine is now ready to use.
Transportation
e.g. when moving home
Preparatory work:
1.
Turn off the water tap.
2.
Reduce the water pressure in the supply hose.
"Filter in the water supply is blocked" on page 31
3.
Drain the remaining detergent solution.
"Detergent solution pump blocked" on page 31
4.
Disconnect the washing machine from the mains.
5.
Remove the hoses.
Installing the transport bolts:
Remove four covers and the rear cover.
Insert and tighten the transport bolts.
Before switching on the appliance again:
Notes
■
The transport bolts
must
be
■ removed.
To prevent unused detergent from flowing straight into the drain during the next wash: Pour approx. 1 litre of water into compartment
II
and start the
0
Spin/
p
Empty
program.
15
en
Getting to know the appliance
*
Getting to know the appliance
Getting to know the appliance
Washing machine
#
(
Detergent drawer
0
Operating/display panel
8
Loading door with door handle
@
Service flap
16
Control panel
Control panel differs depending on the model
Getting to know the appliance
en
(
Programmes
~
Supplementary sheet for the operating and installation instructions.
Display panel
Note:
The tables show possible setting options and information in the display panel; these differ depending on the model.
#
#
+
+
0
Programme selector
8
Display panel for settings and information
Button Display indicator
(
Description
Selectable
Temp. °C
- - -
Š‹
°C** in °C; - - = cold
0
- - -,
‹
-
‚ƒ‹‹
**
0
Selectable
rpm
0 in rpm;
‹
= no spin cycle, draining only; - - - = Rinse
Stop
8
@
Finish in
B e.g.
ƒ
:
„‹
Program duration depends on the program selection in h:min
(hours:minutes)
‚
-
ƒ…
h End of programme
(“Ready in” time) after
...h (hours)
Additional program settings
speed/eco
è
Less Iron*
* depending on the model
** depending on the selected program, settings and model
17
en
Getting to know the appliance
Button Display indicator
Description
è
è
Extra Rinse*
Prewash*
H ‹
Button
for starting a program, Interrupting a program, e.g. to add items of laundry and cancelling a program
* depending on the model
** depending on the selected program, settings and model
More information on the display panel
Display indicator
Description
‰ kg**
Load recommendation
Õ x
Program progress:
Washing
Rinsing q
0
Spinning
“Ÿš
Programme end
- - - Programme end during
Rinse Stop
Washing machine door
"Adding/removing laundry" on page 27
"Information on the display panel" on page 33
| w
Tap
"Information on the display panel" on page 33
Childproof lock
"Information on the display panel" on page 33
* depending on the model
** depending on the selected program, settings and model
18
Display indicator
Description
o
¢
Foam detection
*
"Information on the display panel" on page 33
Indicator lamp for Drum
Clean programme
*
"Information on the display panel" on page 33
“
: - -
"Appliance settings" on page 28
Fault display
"Information on the display panel" on page 33
Signal setting
‹
-
…
"Appliance settings" on page 28
* depending on the model
** depending on the selected program, settings and model
Note: Energy saving mode
In order to save energy, the appliance switches to energy saving mode. The display lighting goes out after a few minutes and the
‹
button flashes. To activate the lighting, press any button.
The energy saving mode is not activated if a programme is running.
Z
Laundry
Preparing the laundry
Caution!
Damage to the appliance/fabrics
Foreign objects (e.g. coins, paper clips, needles, nails) may damage the laundry or components in the washing machine.
Therefore, note the following tips when preparing your laundry:
■
Empty any pockets.
■
■
Check for metal items (paper clips, etc.) and remove them.
Wash delicates in a laundry bag
(tights, underwired bras, etc.).
■
■
■
Remove curtain fittings or place curtains in a laundry bag.
Close any zips, button up any cover buttons.
Brush sand out of pockets and collars.
Laundry
en
Sorting laundry
■
■
Sort your laundry according to the care instructions and manufacturer's information on the care labels, depending on:
■
■
Type of fabric/fibre
Colour
Note:
Laundry can discolour or not be cleaned correctly. Wash white and coloured items separately.
Wash new coloured items separately the first time you wash them.
Soiling
Wash laundry with the same level of soiling together.
Some examples of soiling levels:
"Saving energy and detergent" on page 21
–
Light
: Do not prewash; select the
speed
setting if necessary
–
Normal
–
Heavy
: Load less laundry; select a programme with prewash
–
Stains
: Remove/pretreat stains while they are fresh. Firstly, dab with soapy water; do not rub.
Then wash the items of laundry with the appropriate programme.
Stubborn or dried-in stains can sometimes only be removed by washing several times.
Symbols on the care labels
Note:
The numbers in the symbols indicate the maximum washing temperature that may be used.
M
Suitable for normal washing process; e.g. Cottons programme
N
A gentle washing process is required; e.g. Easy-Care programme
O
An especially gentle washing process is required; e.g.
Delicate/Silk programme
W
Suitable for washing by hand; e.g. Wool programme
Ž
Do not machine wash.
19
en
Detergent
Soaking
1.
Pour soaking agent/detergent into compartment
II
in accordance with the manufacturer's instructions.
2.
Select the desired programme.
3.
Press the
‹
button to start the programme.
4.
After approx. ten minutes, press the
‹
button to pause the programme.
5.
After the desired soaking time, press the
‹
button again to continue or change the programme.
Notes
■
Load laundry of the same colour.
■
No additional detergent is required; the soaking solution is used for washing.
■
■
■
■
■
C
Detergent
Correct selection of detergent
The care label is crucial to ensure correct detergent selection, temperature and laundry treatment.
Standard detergent with optical brighteners
suitable for heat-resistant white washing made from linen or cotton
Programme: Cottons / cold – max. 90 °C
Detergent for colours without bleach or optical brighteners
suitable for coloured washing made from linen or cotton
Programme: Cottons / cold – max. 60 °C
Detergent for colours/delicates without optical brighteners
suitable for coloured laundry made from easy-care fibres, synthetic fibres
Programme: Easy-Care / cold – max. 60 °C
Detergent for delicates
suitable for delicate, fine fabrics, silk or viscose
Programme: Delicates/Silk / cold – max. 40 °C
Detergent for woollens
suitable for woollen fabrics
Programme: Wool / cold – max. 40
°C
20
Saving energy and detergent
For light and normal soiling, you can save energy (lower washing temperature) and detergent.
Saving
Reduced temperature and detergent quantity as per the recommended dosage
Soiling/note
Light
No visible dirt or stains. Clothing has taken on some body odour, e.g.:
■
■
Light summer/sports clothing (worn for a few hours)
T-shirts, shirts, blouses
■
(worn for up to one day)
Guest bed linen and hand towels (used for one day)
Normal
Visible dirt or a few light stains, e.g.:
■
T-shirts, shirts, blouses
■
(sweat soaked, worn a few times)
Towels, bedding (used for up to one week)
Temperature as per the care label and detergent quantity as per the recommended dosage for heavy soiling
Heavy
Dirt and/or stains clearly visible, e.g. tea towels, baby items, work clothing
Note:
When measuring the amount of all detergents/additives/care products and cleaning agents, please always check the manufacturer's instructions and information.
"Measure and add detergent and care products" on page 25
Programme default settings
en
0
Programme default settings
Programme default settings
The programme default settings for all programmes are preset at the factory and are displayed in the display panel after the programme is selected.
You can change the default settings by repeatedly pressing the corresponding buttons until the required settings are displayed in the display panel.
Note:
Pressing and holding the button automatically runs through the setting values until the last one. Press the button once more and you will be able to change the setting values again.
The available settings vary depending on the model.
You can find an overview of all settings available for selection in each programme on the supplementary sheet for the operating and installation instructions.
Temp. °C
Depending on what stage the programme is in, you can change the set temperature before and at the beginning of the programme.
Notes
■
The maximum temperature that can
■ be set depends on the programme that has been selected.
The remaining time may be increased or decreased according to the changed temperature values.
21
en
Programme default settings
rpm
0
Depending on what stage the programme is in, you can change the spin speed (in rpm; revolutions per minute) before and during the programme.
Setting 0
: The rinsing water is drained but there is no final spin. The laundry stays wet inside the drum, e.g. for items that should not be spun.
Setting
- - -: (Rinse Stop) = no final spin. The laundry stays in the water after the final rinse.
You can select "Rinse Stop" to prevent creasing if the laundry will not be taken out of the washing machine immediately after the program has ended.
To continue/end the program see
Note:
The maximum speed that can be set depends on the model and programme that has been selected.
Finish in
B
Before starting the programme
, you can preselect the programme end
("Ready in" time) in hourly increments (h
= hour) up to a maximum of 24 hours.
To do this:
1.
Select a programme.
The programme duration is displayed for the selected programme, e.g.
ƒ
:
„‹
(hours:minutes).
2.
Press the
Finish in
B
button repeatedly until the required number of hours is displayed.
3.
Press the
‹
button.
The door will be locked.
The selected number of hours (e.g.
‰
h
) is shown in the display panel and counts down until the wash programme starts. The duration of the programme is then displayed.
Note:
The programme duration is included in the selected “Ready in” time.
During the timer count-down
, you can change the preselected number of hours as follows:
1.
Press the
‹
button.
2.
Use the
Finish in
B
button to change the number of hours.
3.
Press the
‹
button.
During the timer count-down
you can add or remove laundry as required.
Note:
The length of the programme is automatically adjusted when the programme is running.
Certain factors can affect the programme length, e.g.:
■
Programme settings,
■
■
■
■
■
Detergent dosage (additional rinse cycles if required due to foaming),
Load size/type of textiles (longer washing for higher load and for textiles which absorb more water),
Imbalances (e. g. due to fitted sheets) are offset with several startups of spin cycles,
Fluctuations in power supply,
Water pressure (infeeding speed).
22
\
Additional programme settings
Additional programme settings
The available settings vary depending on the model.
You can find an overview of all settings available for selection in each programme on the supplementary sheet for the operating and installation instructions.
speed/eco
Button with two possible settings for adapting the selected programme:
■
■
speed
Washing in a shorter time while achieving a washing result that is consistent with, but uses more energy than, the selected programme, without the speed setting.
Note:
Do not exceed the maximum load.
eco
Energy-optimised washing by reducing the temperature and increasing programme duration while achieving a washing result that is consistent with the selected programme, without the eco setting.
If you press the
speed/eco
button once, you select the
speed
setting. If you press the button again, the
eco
setting is activated. The respective symbol is shown in the display when the setting is activated. If you press the button again, no setting is activated.
Extra Rinse
Setting depending on the model
Increased water level and additional rinse cycle; extended washing time. For areas with very soft water or for further enhancing the spin result.
Additional programme settings
en
Less Iron
Setting depending on the model
Reduces creasing thanks to a special spin sequence followed by fluffing and reduced spin speed.
Note:
The laundry's residual moisture is increased.
Prewash
Setting depending on the model
For heavily soiled laundry.
There will be a prewash cycle at a low temperature before the main wash cycle.
Note:
Pour detergent into compartment
I
for the prewash cycle and into compartment
II
for the main wash cycle.
23
en
Operating the appliance
1
Operating the appliance
Operating the appliance
Preparing the washing machine
Notes
■
The washing machine
must be
■
correctly installed
and
connected
.
"Positioning and connecting" on page 10
Before washing for the first time, run a wash cycle without laundry.
"Before washing for the first time" on page 15
1.
Connect the mains plug.
2.
Turn on the water tap.
3.
Open the door.
4.
Check that the drum is completely drained. Drain if necessary.
Select programme/switch on the appliance
Note:
If you have activated the childproof lock, you must first deactivate it before you can set a programme.
Use the programme selector to select the required programme. The programme selector can be rotated in either direction.
The appliance is switched on.
The
programme default settings
for the selected programme appear in the display panel:
■
The maximum load and the duration of the programme (alternately)
Note:
The maximum load appears only when the door is opened.
Change the programme default settings
You can use the default settings or change them.
To do this, repeatedly select the corresponding button until the required setting is displayed.
The settings are activated without needing to be confirmed.
They are not saved when the appliance is switched off.
"Programme default settings" on page 21
Overview of programmes
~
Supplementary sheet for the operating and installation instructions.
Select additional programme settings
By selecting additional settings, you can better adapt the washing process to your items of laundry.
The settings can be selected or deselected depending on the programme progress.
The indicator lamp for the button lights up if a setting is active.
The settings are not saved when the appliance is switched off.
"Additional programme settings" on page 23
Overview of programmes
~
Supplementary sheet for the operating and installation instructions.
24
Placing laundry into the drum
:
Warning
Risk of death!
Items of laundry pretreated with cleaning agents that contain solvents, e.g. stain remover/cleaning solvent, may cause an explosion after being loaded into the washing machine.
Hand-rinse items of laundry thoroughly beforehand.
Notes
■
Mix items of laundry of varying sizes.
Laundry items of different sizes distribute themselves better during the spin cycle. Individual items of laundry may lead to imbalances.
■
Observe the specified maximum load. Overfilling has a negative impact on the washing result and promotes creasing.
1.
Place presorted items of laundry unfolded in the washing drum.
2.
Make sure that no items of laundry are trapped between the washing machine door and the rubber seal, and close the door.
The
‹
button indicator lamp flashes to indicate that the washing programme can be started. It is possible to change the settings.
"Programme default settings" on page 21
"Additional programme settings" on page 23
Operating the appliance
en
Measure and add detergent and care products
Caution!
Damage to the appliance
Cleaning agents and agents for pretreating laundry (e.g. stain removers, prewash sprays, etc.) may cause damage if they come into contact with the surfaces of the washing machine.
Do not allow these agents to come into contact with the surfaces of the washing machine. If necessary, immediately wipe away spray residue and other residues/ droplets with a damp cloth.
Dosing
■
■
Dose the detergents and care products according to:
■
■
Water hardness (ask your water supply company)
The manufacturer's instructions on the packaging
The amount of laundry
Soiling
Filling
:
Warning
Eye/skin irritation!
Detergents and care products may spray out if the detergent drawer is opened while the machine is in operation.
Open the drawer carefully.
Rinse eyes/skin thoroughly if they come into contact with detergents or care products.
If accidentally swallowed, seek medical advice.
Note:
Dilute viscous fabric softener and fabric conditioner with a little water. This prevents blockages in the washing machine's piping.
25
en
Operating the appliance
Pour the detergent and care products into the appropriate compartments:
3.
Reinsert the drawer.
0$;
Measuring aid
A
* For liquid detergent
Compartment
II
Detergent for the main wash, water softener, bleach, stain remover
Compartment i
Fabric softener, liquid starch; do not exceed
max.
Compartment
I
Detergent for pretreat and clothing disinfectant. (only for the appliance with pretreat and disinfectant function)
* depending on the model
1.
Pull out the detergent drawer as far as possible.
2.
Add detergent and/or care products.
3.
Close the detergent drawer.
Measuring aid * for liquid detergent
Position the measuring aid for dosing the correct amount of liquid detergent:
1.
Pull out the detergent drawer. Insert the measuring aid into compartment
II for main wash.
2.
Pour liquid detergent into measuring aid and do not exceed the maximum mark.
Note:
Do not use the measuring aid for gel detergents.
For models without a measuring aid
, pour the liquid detergent into the appropriate dispenser or place it in the drum.
Starting the programme
Press the
‹
button. The indicator lamp lights up and the programme starts.
The display panel shows the “Ready in” time while the programme is running or the programme duration and the programme progress symbols once the wash cycle has started.
Childproof lock
w
3 sec.
You can lock the washing machine to prevent the functions you have set from being changed inadvertently.
To
activate/deactivate
, press and hold the
rpm
0
and
Finish in
B
buttons at the same time for approx. three seconds. The w
symbol appears in the display panel.
■
■ w
lights up: The childproof lock is active.
w
flashes: The childproof lock is active and the programme selector has been adjusted. If you reset the programme selector to the initial programme, the symbol lights up again.
* depending on the model
26
Notes
■
If the appliance is switched off while the programme is running and childproof lock is activated, the programme continues when the appliance is switched back on.
■
■
To remove the laundry at the end of the programme, deactivate the childproof lock.
The childproof lock remains active, even once the washing machine has been switched off.
Adding/removing laundry
After starting the programme, you can add or remove laundry as required.
Press the
‹
button to pause the programme. The
‹
button indicator lamp flashes and the machine checks whether it is possible to add or remove laundry.
■
■
If the
Õ
symbol disappears in the display panel, the washing machine door is unlocked. You can add or remove laundry.
Notes
– Do not leave the door open for too long when adding/removing laundry as water from the laundry may leak out.
– The load display is not active during reloading.
Press the
‹
button to continue the programme.
If the
Õ
symbol lights up in the display panel, it is not possible to add or remove laundry.
Note:
For safety reasons, the door remains locked when the water level or temperature is high, or while the drum is turning.
Operating the appliance
en
Changing the programme
If you have started the wrong programme by mistake, you can change it as follows:
1.
Press the
‹
button.
2.
Select another programme.
3.
Press the
‹
button. The new programme starts from the beginning.
Cancelling the programme
For programmes at high temperature:
1.
Press the
‹
button.
2.
To cool down laundry: Select q
Rinse
.
3.
Press the
‹
button.
For programmes at low temperature:
1.
Press the
‹
button.
2.
Select
0
Spin/
p
Empty
.
3.
Press the
‹
button.
Programme end during Rinse
Stop
- - - appears in the display panel and the indicator lamp of the
‹
button flashes.
Continue the programme by:
■
■
Pressing the
‹
button (the laundry will be spun with the default spin speed setting * ) or
Selecting a spin speed or setting the programme selector to
0
Spin/
p
Empty
and then pressing the
‹ button.
Programme end
End
appears in the display panel and the indicator lamp of the
‹
button is off.
* depending on the chosen programme
~
Overview of programmes on supplementary sheet for the operating and installation instructions
27
en
Appliance settings
Removing laundry/switching off the appliance
1.
Turn the program selector to off position
$
. The appliance is switched off.
2.
Turn off the tap. Disconnect the mains cable.
3.
Open the door and remove the laundry.
Notes
■
Always wait until the program ends,
■ as the appliance could still be locked.
If the display panel goes off at the end of a program, the energy-saving
■
■
■ mode is active.Press any button to activate the panel.
Do not leave any items of laundry in the drum.They may shrink in the next wash or discolour another item.
Remove any foreign objects from the drum and the rubber seal – risk of rusting.
Wipe the rubber seal dry.
Q
Appliance settings
Appliance settings
You can change the following settings:
■
■
■
The volume of the information signals (e.g. at the end of the programme) and/or
The volume of the button signals and/or
Switch on or off the drum clean reminder * .
In order to change these settings you will need to activate the setting mode.
■
Leave the door and detergent drawer open so that any residual water can evaporate.
1/2/3/4...
positions on the programme selector
Activating the setting mode
1.
Turn the programme selector to position 1. The washing machine is switched on.
2.
Press the
‹
button and, at the same time, turn the programme selector clockwise to position 2.
Release the button.
The setting mode is activated and the preset volume for the information signals appears in the display panel
(e.g. at the end of the programme).
* depending on the model
28
Changing the volume
■
To change the volume of
the
■
information signals
, use the
Finish in
B
button while the programme selector remains at position 2.
To change the volume of
the button signals
, rotate the programme selector to position 3. Use the
Finish in
B
button again to change the volume.
‹
= off,
‚
= quiet,
ƒ
= medium,
„
= loud,
…
= very loud
Switching on or off the drum clean reminder
*
To switch on/off the drum clean reminder, rotate the programme selector to position 4. Use the
Finish in
B
button to switch the reminder on or off.
If the setting is activated, an acoustic signal is heard.
Exiting setting mode
You can now end the process and set the programme selector to the off position. The settings are saved.
Cleaning and maintenance
en
2
Cleaning and maintenance
Cleaning and maintenance
:
Warning
Risk of death!
There is a risk of electric shock if you touch live components.
Switch off the appliance and disconnect the mains plug.
:
Warning
Risk of poisoning!
Toxic vapours can be produced by cleaning agents that contain solvents, e.g. cleaning solvent.
Do not use cleaning agents that contain solvents.
Caution!
Damage to the appliance
Cleaning agents that contain solvents, e.g. cleaning solvent, can damage surfaces and components in the machine.
Do not use cleaning agents that contain solvents.
Prevent detergent residue from building up and odours from forming by following these instructions:
Notes
■
Ensure the room in which the
■ washing machine is set up is well ventilated.
Leave the door and detergent drawer open slightly when the
■ washing machine is not in use.
Occasionally run a wash using the
Cottons 60 °C
programme with washing powder.
* depending on the model
29
en
Cleaning and maintenance
Machine housing/control panel
■
■
■
Wipe the housing and the control panel with a soft, damp cloth.
Remove the detergent residue immediately.
Do not clean with a water jet.
Drum
Use chlorine-free cleaning agents, do not use steel wool.
If there are odours in the washing machine, or to clean the drum, run the
Drum Clean
programme or
Cottons
90 °C
programme * without laundry.
Descaling
Descaling should not be necessary if the detergent is measured out correctly.
However, if it is required, follow the manufacturer's instructions for the descaling agent. Suitable descalers can be obtained via our website or from our
Detergent drawer and housing
If the detergent drawer contains detergent or fabric softener residues:
1.
Pull out the detergent drawer. Press down the insert and fully remove the drawer.
2.
To remove the insert: Push the insert upwards from below with your finger.
3.
Clean the detergent dispenser tray and insert with water and a brush, and dry it. Clean the inside of the housing as well.
4.
Fit the insert and lock it in place
(push the cylinder onto the guide pin).
5.
Push in the detergent drawer.
Note:
Leave the detergent drawer open so that any residual water can evaporate.
Cleaning the measuring aid
A
**
for liquid detergent
If it contains liquid detergent residue:
1.
Hold the mearsuring aid, pull the cover upward and disconnect them.
2.
Clean the measuring aid and cover with water and brush.
3.
Install the cover back to the measuring aid. Pay attention to the assemble mark, and press the cover until click sounds.
* depending on the model
30
** depending on the model
Detergent solution pump blocked
Note:
Turn the tap off to prevent more water from flowing in and to ensure that it is drained via the pump.
:
Warning
Risk of scalding!
Washing water is hot when washing at high temperatures. You may be scalded if you touch the hot washing water.
Allow the washing water to cool down.
1.
Pull out the mains plug.
2.
Open and remove the maintenance cover.
Cleaning and maintenance
en
Note:
To prevent unused detergent from flowing into the outlet during the next wash: Pour 1 litre of water into dispenser
II
and start the
0
Spin/
p
Empty
programme.
The drain hose at the siphon is blocked
1.
Switch off the appliance. Disconnect the mains plug.
2.
Loosen the hose clamp. Carefully remove the drain hose; residual water may leak out.
3.
Clean the drain hose and siphon connecting piece.
3.
Carefully unscrew the pump cover - do not remove it completely. Let the water drain into a shallow container.
Repeat the operation until there is no water left.
4.
Remove the pump cover. Remove foreign material/fluff from inside the pump. Clean the interior, pump cover thread and pump housing (the fan impeller in the detergent-solution pump must be able to rotate).
4.
Reattach the drain hose and secure the connection using the hose clamp.
Filter in the water supply is blocked
First, reduce the water pressure in the supply hose:
1.
Turn off the tap.
2.
Select any program (except
0
Spin/ p
Empty).
3.
Press the
‹
button. Allow the program to run for approximately 40 seconds.
4.
Turn the program selector to off position. Pull out the mains plug.
5.
Refit the pump cover, ensuring it fits tightly. Handle should be vertical.
6.
Insert the maintenance cover and close it.
31
en
Faults and what to do about them
5.
Clean the filter on the tap:
Disconnect the hose from the tap.
Clean the filter with a small brush.
6.
Remove the hose from the rear of the appliance.
Use pliers to remove the filter and then clean it.
7.
Insert the filter, connect the hose and check for leaks.
:
Warning
Risk of injury!
You may injure your hands if you reach into the drum while it is turning.
Do not reach into the drum when it is turning. Wait until the drum has stopped turning.
Caution!
Water damage
Any escaping water may cause water damage. Do not open the washing machine door if water can be seen through the glass.
If the laundry has to be removed, the washing machine door can be opened as follows:
1.
Pull out the mains plug.
2.
Open and remove the service flap.
3.
Insert the cross-head screwdriver into the emergency release. Pull it downwards to the end (not less than
1cm).
3
Faults and what to do about them
Faults and what to do about them
Emergency release
e.g. in the event of a power outage
Note:
The programme will continue running when the power supply has been restored.
:
Warning
Risk of scalding!
When you are washing at high temperatures, there is a risk of scalding if you come into contact with detergent solution and laundry.
If possible, leave it to cool down.
4.
Release it.
5.
The washing machine door can now be opened.
32
Faults and what to do about them
en
Information on the display panel
Display
Õ
Õ
lights up
flashes
■
■
Cause/remedy
The temperature is too high. Wait until the temperature drops.
The water level is too high. It is not possible to add laundry. Run the
0
Spin/
p
Empty
programme to reduce the water level, if necessary.
■
■
■
Laundry may be caught. Open and close the door again and press the
‹
button.
If necessary, push the door closed or remove some laundry and then push it closed again.
If necessary, switch the appliance off and on again; set the programme and make your individual settings; start the programme.
|
|
“
“
:
:
lights up
flashes
‚ ‰
„ ƒ w o
* lights up
The indicator light
¢ for the Drum Clean programme* flashes
■
■
■
■
■
The water pressure is too low.
Turn on the cold water tap fully,
Supply hose kinked/trapped,
Clean the filter.
The drain pump is blocked. Clean the drain pump.
The drain hose/drain pipe is blocked. Clean the drain hose at the siphon.
Alternating display with
“Ÿš
when programme is finished, indicating the laundry inside are unbalanced. The washing machines’ unbalanced load detection system can not adjust the imbalance.To protect the mechanical systems, the machine will not achieve the highest spin speed, and the laundry can not be spinned completely.
Please wash small and large items of laundry together.
The childproof lock is activated – deactivate it.
Too much foam has been detected and an additional wash cycle has been activated. Add less detergent to the next washing cycle with the same load.
Run the
Drum Clean
programme or a 60 °C programme to clean and care for the drum and the outer tub.
Notes
■
Run the programme without laundry.
■
Switching the information signal on/off
Other displays Switch off the appliance, wait for five seconds and then switch it on again. If the dis-
play appears again, call the after-sales service.
* depending on the model
33
en
Faults and what to do about them
Faults and what to do about them
Faults
Water is leaking from the appliance.
The machine is not filling with water.
Detergent is not being dispensed.
■
■
■
■
■
■
■
Cause/Remedy
Attach the drain hose correctly or replace it.
Tighten the screw connection of the supply hose.
Have you pressed the
‹
button?
Is the tap turned on?
Could the filter be clogged? Clean the filter.
Is the supply hose kinked or trapped?
Is there water in the drum?
The door cannot be opened.
The program will not start.
■
■
■
■
■
■
The additional function could not be activated for the selected programme.
Can the additional option be selected?
Overview of programmes
~
Supplementary sheet for the operating and installation instructions.
The water is not draining.
■
Is - - - selected (Rinse Stop = no final spin)?
■
Clean the drain pump.
■
Clean the drain pipe and/or the drain hose.
Water is not visible in the drum.
Not a fault – the water is below the visible area.
The spin result is not satisfactory.
Laundry is wet/too damp.
The programme does not end normally. Select any programme.
Is - - - selected (Rinse Stop = no final spin)?
Can the door only be opened by the emergency release?
Have you pressed the
‹
or
Finish in
B
button?
Is the door closed correctly?
Is the w
childproof lock activated? Deactivate.
■
■
■
Not a fault – the unbalanced load detection system has interrupted the spin cycle because the laundry is unevenly distributed.
Distribute small and large items of laundry evenly in the drum.
Less Iron
* selected?
Is the selected speed too low?
Not a fault – the unbalanced load detection system is adjusting an imbalance.
The spin cycle runs several times.
The programme duration changes during the wash cycle.
■
■
Not a fault – the unbalanced load detection system is adjusting an imbalance by repeatedly distributing the laundry.
Not a fault – the foam detection is system active – a rinse cycle has been switched on.
Residual water in the compartment i
.
Residual detergent in the detergent dispenser
* depending on the model
Remove the insert. Clean detergent drawer and re-insert
■
■
Detergent is damp or lumpy, clean the detergent dispenser.
Use the dosing aid for liquid detergent.
34
After-sales service
en
Faults
The o
* symbol lights up in the display panel. Foam may also be leaking from the detergent drawer.
Loud noises, vibrations and machine "movement" during the spin cycle.
The display panel/indicator lights do not work while the appliance is running.
There is detergent residue on the laundry.
Cause/Remedy
■
■
■
■
■
■
■
Have you used too much detergent?
Mix one tablespoon of fabric softener with 1/2 litre of water and pour it into compartment
II
(not suitable for outdoor clothing, sportswear or items stuffed with down).
Use less detergent in the next wash cycle.
Is the appliance aligned? Align the appliance.
Have the transport bolts been removed? Remove the transport bolts.
Has there been a power failure?
Have the fuses blown? Reset/replace the fuses.
If the fault occurs repeatedly, call customer services.
Some phosphate-free detergents contain water-insoluble residue.
Select q
Rinse
or brush the laundry after washing.
If you cannot rectify a fault yourself (after switching the machine off and on again) or a repair is required:
■
Switch off the appliance and pull out the mains plug.
■
Turn off the tap and call customer services.
* depending on the model
4
After-sales service
After-sales service
If you cannot rectify a fault yourself, please contact our after-sales service.
We will always find an appropriate solution to avoid unnecessary visits by engineers.
Please provide the after-sales service with the product number (E no.) and the production number (FD) of the appliance.
■
■
You can find this information:
On the inside of the loading door
On the back of the appliance
Trust the expertise of the manufacturer.
Contact us. By doing so, you can be sure that the repairs are carried out by trained service personnel using genuine spare parts.
(1U
E no.
FD
)'
Product number
Production number
35
Repair order and advice in the event of faults
GB 0344 892 8999 (Calls charged at local or mobile rate.)
IE 01450 2655 (0.03 € per minute at peak. Off peak 0.0088 € per minute.)
You can find the contact information for all countries in the attached after-sales service directory.
BSH Hausgeräte GmbH
Carl-Wery-Straße 34
81739 München
GERMANY siemens-home.bsh-group.com
0DQXIDFWXUHGE\%6:Ă+286(+2/'$33/,$1&(6&2Ă/7'XQGHU7UDGHPDUN/LFHQVHRI6LHPHQV$*
*9001482475*
9001482475
(9908)
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