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Technical Reference Guide
Describes features for this product.
Printer Functions and Settings
Describes the printer functions and setting methods.
Describes the pre-installed Widows settings and specifications.
System Development Using TM-DT Software
Describes the requirements for system development using TM-DT software.
Describes the PC-POS System interface, the control method for devices, and system development using the
Thin-Client environment.
Describes this product's specifications.
M00070105
Rev. F
Cautions
•
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation.
•
The contents of this document are subject to change without notice. Please contact us for the latest information.
•
While every precaution has been taken in the preparation of this document, Seiko Epson Corporation assumes no responsibility for errors or omissions.
•
Neither is any liability assumed for damages resulting from the use of the information contained herein.
•
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.
•
Seiko Epson Corporation shall not be liable against any damages or problems arising from the use of any options or any consumable products other than those specified as Original EPSON Products or EPSON
Approved Products by Seiko Epson Corporation.
Trademarks
EPSON is a registered trademark of Seiko Epson Corporation.
Exceed Your Vision and ESC/POS are registered trademarks or trademarks of Seiko Epson Corporation.
Microsoft and Windows are registered trademarks of Microsoft Corporation.
Intel
®
, Intel
®
Atom
TM
are registered trademarks or trademarks of Intel Corporation in United States of America and other countries/regions.
IOS
®
is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license.
Android
TM
is trademark of Google Inc. in the United States and other countries.
Wi-Fi
®
, WPA
TM
, WPA2
TM
are registered trademarks or trademarks of Wi-Fi Alliance in United States of America and other countries/regions.
All other trademarks are the property of their respective owners and used for identification purpose only.
ESC/POS
®
Command System
EPSON ESC/POS is a proprietary POS printer command system that includes patented or patent-pending commands. ESC/POS is compatible with most EPSON POS printers and displays.
ESC/POS is designed to reduce the processing load on the host computer in POS environments. It comprises a set of highly functional and efficient commands and also offers the flexibility to easily make future upgrades.
©Seiko Epson Corporation 2013-2018. All rights reserved.
2
For Safety
Key to Symbols
The symbols in this manual are identified by their level of importance, as defined below. Read the following carefully before handling the product.
You must follow warnings carefully to avoid serious bodily injury.
WARNING
CAUTION
Provides information that must be observed to prevent damage to the equipment or loss of data.
•
Possibility of sustaining physical injuries.
•
Possibility of causing physical damage.
•
Possibility of causing information loss.
Provides information that must be observed to avoid damage to your equipment or a malfunction.
Provides important information and useful tips.
3
Warnings
WARNING
•
To avoid risk of electric shock, do not set up this product or handle cables during a thunderstorm.
•
Never insert or disconnect the power plug with wet hands.
Doing so may result in severe shock.
•
Handle the power cable with care.
Improper handling may lead to fire or electric shock.
∗
Do not modify or attempt to repair the cable.
∗
Do not place any heavy object on top of the cable.
∗
Avoid excessive bending, twisting, and pulling.
∗
Do not place the cable near heating equipment.
∗
Check that the plug is clean before plugging it in.
∗
Be sure to push the plug all the way in.
•
Be sure to use the specified power source.
Connection to an improper power source may cause fire or shock.
•
Do not place multiple loads on the power outlet.
Overloading the outlet may lead to fire or shock.
•
Shut down your equipment immediately if it produces smoke, a strange odor, or unusual noise.
Continued use may lead to fire. Immediately unplug the equipment and contact your dealer or a Seiko Epson service center for advice.
•
Never attempt to repair this product yourself.
Improper repair work can be dangerous.
•
Never disassemble or modify this product.
Tampering with this product may result in injury or fire.
•
Do not allow foreign matter to fall into the equipment.
Penetration by foreign objects may lead to fire.
•
If water or other liquid spills into this equipment, do not continue to use it.
Continued use may lead to fire. Unplug the power cord immediately and contact your dealer or a Seiko Epson service center for advice.
•
Do not use aerosol sprayers containing flammable gas inside or around this product.
Doing so may cause fire.
4
Cautions
CAUTION
•
Do not connect cables in ways other than those mentioned in this manual.
Different connections may cause equipment damage or fire.
•
Be sure to set this equipment on a firm, stable, horizontal surface.
The product may break or cause injury if it falls.
•
Do not use this product in locations subject to high humidity or dust levels.
Excessive humidity and dust may cause equipment damage or fire.
•
Do not place heavy objects on top of this product. Never stand or lean on this product.
Equipment may fall or collapse, causing breakage and possible injury.
•
To avoid injury, do not insert fingers or any part of the hand in the roll paper opening where the manual cutter is installed.
•
Do not open the roll paper cover without taking the necessary precautions, as this can result in injury from the autocutter fixed blade.
•
To ensure safety, unplug this product before leaving it unused for an extended period.
•
To power off the product, use the application or OS function.
Do not use the operations shown below unless the product cannot be turned off due to an application or OS problem. Doing so may cause loss of unsaved data, require OS recovery, or damage the HDD, SSD or other hardware.
∗
Forced termination by holding down the power button for approx. 4 sec.
∗
Power shutdown by turning off the circuit breaker on the distribution board or by disconnecting the AC cable/DC cable.
The same phenomenon may also occur due to power shutdown caused by power failure/temporary power failure.
To prevent power shutdown due to power failure/temporary power failure, using an uninterruptible power supply (UPS) is recommended.
Restriction of Use
When this product is used for applications requiring high reliability/safety, such as transportation devices related to aviation, rail, marine, automotive, etc.; disaster prevention devices; various safety devices, etc.; or functional/precision devices, etc., you should use this product only after giving consideration to including failsafes and redundancies into your design to maintain safety and total system reliability. Because this product was not intended for use in applications requiring extremely high reliability/safety, such as aerospace equipment, main communication equipment, nuclear power control equipment, or medical equipment related to direct medical care, etc., please make your own judgment on this product's suitability after a full evaluation.
5
Contents
6
7
System Development Using TM-DT Software.............................................71
8
PC-POS System Development.................................................................... 126
System Development using the Thin-Client Environment......................................... 130
9
■
10
Chapter 1 Product Overview
Product Overview
This chapter describes features of this product.
Features
The TM-H6000IV-DT is a highly-functional hybrid printer used in tandem with a Windows computer.
A number of modules that operate on Window can be used to configure an effective POS System.
•
TM-DT software
TM-DT software provides features for controlling the TM printer and POS peripherals from smart devices and Web applications, and connecting with Web servers. There is also a feature for efficiently configuring the
TM-DT software and setting up the TM-DT. TM-DT software may be subject to upgrading with additional or improved features.
For details, see "System Development Using TM-DT Software" on page 71
.
•
Windows printer driver
You can also conduct Windows POS application development using the Windows EPSON Advanced Printer
Driver or OPOS ADK, and system development utilizing existing Windows POS applications.
For details, see "PC-POS System Development" on page 126 .
•
Apache HTTP Server
You can use this product as a Web server. You can execute Web applications for server-side scripting (Perl or php).
For details, see "Web Server" on page 87
.
1
11
Chapter 1 Product Overview
The product has the following features.
•
Space-saving design through integrating PC with printer.
•
The printer includes a Magnetic Ink Character Recognition (MICR) reader and an endorsement printer (E/
P).
•
Interfaces for connecting with peripherals
(USB x 3, Powered USB x 3, Serial x1, DisplayPort x 1, VGA x 1)
•
Equipped with Powered USB 12 V x 3 ports as standard.
•
Printing and control of peripherals from Web applications or smart device applications
*2
.
•
Server direct print function
The server direct print functions allows print data to be directly obtained and printing results to be notified from the Web server.
∗
TM-DT Software Ver.3.0 or later
1
12
System Outline
As shown below, you can configure various systems using this product.
PC-POS system
Application
Chapter 1 Product Overview
1
13
Chapter 1 Product Overview
Thin-Client system
•
Virtual Desktop Infrastructure (VDI)
Guest OS desktop
Guest OS desktop
•
Application virtualization system
Client OS
Application
Client OS
Application
Display
Device control
Display
Device control
Guest OS
Application
Guest OS
Application
1
Server
OS data
Application
OS data
Application
14
Systems that Use TM-DT software
•
Web application system
Browser
Application
Database
•
Server Direct Print system
Application
Acquisition of print data
Notice of printing results
Chapter 1 Product Overview
1
15
Chapter 1 Product Overview
Development Information
Development tools, drivers, related manuals, and utilities are provided for developing systems that make use of this product. These can be obtained from the following URL.
For customers in North America, go to the following web site: http://www.epson.com/support/ and follow the on-screen instructions.
For customers in other countries, go to the following web site: https://download.epson-biz.com/?service=pos
Common to All Systems
Item
TM-H6000IV-DT Technical
Reference Guide
TM-H6000IV Utility
This document.
Description
This utility is for confirming and changing printer settings. It is already installed in this product.
How to Obtain
Web site
Other
✔
-
✔
-
1
PC-POS system
Item
EPSON Advanced Printer Driver
EPSON Advanced Printer Driver for DM-D
OPOS ADK
OPOS for .NET
JavaPOS
ESC/POS Command Reference
DM-D110/DM-D210 Technical
Reference Guide
Description
Windows printer driver for the TM printer.
Windows printer driver for the customer display.
Driver with UPOS (UnifiedPOS) specifications for use with
Win32 API compatible applications.
Driver with UPOS (UnifiedPOS) specifications for use with
.Net compatible applications.
Driver with UPOS (UnifiedPOS) specifications for use with
Java compatible applications.
Provides ESC/POS for controlling the TM printer and the customer display command detailed information, character code table as a Web reference.
Provides information necessary for system development using the DM-D110 (customer display).
✔
✔
✔
How to Obtain
Web site
✔
Other
-
✔
-
-
-
-
✔
-
Web
Reference
-
16
Chapter 1 Product Overview
Thin-Client system
Item Description
TM-DT Thin-Client system Setup
Tool
Tool for assisting Thin-Client system construction.
IP address setting tool Tool for setting the IP address of this product (client) from the Thin-Client system server.
How to Obtain
Web site
Other
✔
-
✔
-
1
17
Chapter 1 Product Overview
Systems that Use TM-DT software
Item Description
How to Obtain
Web site
Other
Epson ePOS SDK
for iOS
*1
for Android
*1
for Universal Windows apps
*2
for JavaScript
TM-DT Series Peripheral Device
Control Guide
Software development kit for controlling the printer and peripherals from Web applications and smart device applications. ePOS-Device XML User's Manual
Manual describing the method for controlling peripherals with TM-DT series printers.
It explains device control programs and scripts.
This manual is included in the Epson ePOS SDK package.
Manual describing the method for transmitting XML data from applications via socket communication to control printing and peripherals.
ePOS-Print XML User's Manual
Server Direct Print User's Manual
Manual describing the method for using Web services from applications to conduct printing.
Manual describing the method for developing systems using server direct print.
Device Data Notification User's
Manual
*2
Deployment Guide
*2
Manual describing the method for developing systems using device data notification.
This guide includes the information needed to configure settings for multiple products efficiently.
∗
1 TM-DT Software Ver.2.5 or later.
∗
2 TM-DT Software Ver.3.0 or later.
✔
✔
✔
✔
✔
✔
✔
Web
Reference
-
-
-
-
-
-
1
18
Chapter 2 Printer Functions and Settings
Printer Functions and Settings
This chapter describes the printer functions and setting methods.
Part Names and Functions
Main Unit Front
Power button cover
Roll paper cover
Receipt unit cover
Front cover
Printer LEDs
Feed button
Release button
Connector cover
2
Power button
Name
Power button
Power button cover
Printer reset button
Release button
Feed button
Front cover
Receipt unit cover
Roll paper cover
Connector cover
Printer reset button
Controller LEDs
Description
Turns this product power on or off.
Open this cover to operate the power button and the printer reset button.
Resets this product's printer. This product's computer is not reset.
Press this button to release the retained slip paper.
Press this button to feed the roll paper.
Open this cover to install/replace the ribbon cartridge for front slip printing.
Open this cover to install/replace the ribbon cartridge for endorsement printing.
Open this cover to load/ replace the roll paper.
Attach this cover to protect cables.
19
Chapter 2 Printer Functions and Settings
Controller LEDs
These display the computer status.
Name
Status LED
(Green)
Status LED
(Orange)
Storage access LED
(Green)
Status
On
Flashing
(Approx. 1 second intervals)
Power is on
Stand-by mode
Description
Off
Flashing (Approx. 1 second intervals)
Power is off
OS start-up sequence
Accessing storage; Do not turn the power off.
Doing so may result in data loss.
Flashing (Approx. 160 millisecond intervals) CPU high-temperature warning
An error has occurred. Contact the Epson customer service.
Printer LEDs
These display the printer status.
(Power) LED
Error LED
Paper LED
Slip LED
2
Name
(Green)
(Power) LED
Error LED
(Orange)
Status
On
Off
On
Flashing
Off
Description
Power is being supplied
Power is not being supplied
Offline
Immediately after the power is turned on or immediately after a reset (offline).
Automatically goes off after a while to indicate that the printer is ready.
The end of the roll paper is detected, and when printing has stopped (offline). If this happens, replace the roll paper.
An error has occurred
Normal operation (online)
20
Name
Paper LED
(Orange)
Slip LED
(Green)
Chapter 2 Printer Functions and Settings
Status
On
Flashing
Off
On
Flashing
Off
Description
Roll paper near-end.
Waiting for the self-test printing to be continued.
There is a sufficient amount of roll paper remaining.
Slip paper mode.
Waiting for slip paper to be inserted/removed.
Waiting to insert slip
Approx. 160 ms
Approx. 1760 ms
LED ON
LED OFF
Waiting to remove slip
Approx. 160 ms Approx. 2080 ms
LED ON
LED OFF
Roll paper mode.
2
21
Chapter 2 Printer Functions and Settings
Error Status
Printing cannot be done when there is a printer error. There are three possible error types: automatically recoverable errors, recoverable errors, and unrecoverable errors. Check the error LED flash code.
Automatically Recoverable Errors
Online status can be restored by the methods described below.
Error Error description
P r i n t h e a d t e m perature error
A high temperature outside the head drive operating range was detected.
LED ON
LED OFF
Error LED flash pattern
Approx. 320 ms
Recovery measure
Recovers automatically when the print head cools.
Recoverable Errors
After removing the cause of error, online status can be restored by pressing the printer reset button.
Error
Autocutter error
Error description Error LED flash code
Autocutter does not work correctly.
LED ON
LED OFF
Approx. 320 ms
Approx. 5,120 ms
Recovery measure
Remove the jammed paper or foreign matter in the printer, close the roll paper cover, send the error recovery command, or turn the power on again.
Carriage detection e r ror i n f ro nt s l i p printing
The carriage is malfunctioning due to a paper jam.
LED ON
LED OFF
Approx. 320 ms
Remove the jammed paper or foreign matter in the printer, send the error recovery command, or turn the power on again.
Carriage detection e r r o r i n e n d o r s e ment printing
The carriage is malfunctioning due to a paper jam.
LED ON
LED OFF
Approx. 320 ms
Slip ejection error The slip is not ejected after feeding a specified amount of paper, or the slip eject sensor does not detect paper.
LED ON
LED OFF
Mechanical operation error
The position of the platen/ roller open and close mechanism cannot be detected.
LED ON
LED OFF
Approx. 320 ms
Send the error recovery command or turn the power on again.
Approx. 320 ms
R o l l p a p e r c o v e r open error
T h e r o l l p a p e r c o v e r o r re ce i p t u n i t wa s o p e n e d during printing on roll paper.
LED ON
LED OFF
Receipt unit open error *
The receipt unit was opened during printing.
Approx. 320 ms
Close the roll paper cover, and then send the error recovery command or turn the power on again.
2
22
Chapter 2 Printer Functions and Settings
Unrecoverable Errors
If an unrecoverable error occurs, immediately press the printer reset button. If the same error still occurs, turn the printer power off. Since it is possible a failure has occurred in the printer, contact your dealer or a Seiko
Epson service center for advice.
If an unrecoverable error occurs after resetting the printer, immediately turn the printer power off.
CAUTION
Error Error description
R/W error in memory or gate array
After R/W checking, the printer does not work correctly.
LED ON
LED OFF
Error LED flash code
Approx. 320 ms
High voltage error The power supply voltage is extremely high.
LED ON
LED OFF
Approx. 320 ms
Low voltage error The power supply voltage is extremely low.
LED ON
LED OFF
Approx. 320 ms
CPU execution error The CPU is executing an incorrect address.
LED ON
LED OFF
Approx. 320 ms
Circuit error A circuit error is detected.
LED ON
LED OFF
Approx. 320 ms
Approx. 5120 ms
2
23
Chapter 2 Printer Functions and Settings
Product Rear
DK connector
DC-In connector
Powered USB connector
VGA connector
LAN connector
Line-Out connector
Name
DK connector
DC-In connector
Powered USB connector
VGA connector
LAN connector
Line-Out connector
DisplayPort
USB connector
Serial connector
Serial connector
USB connector
DisplayPort
Description
Connect the cash drawer here.
Connect the AC adapter, T here.
Connect external devices with Powered USB interface here.
Connect the display here.
Connect the printer to the network.
Connect an external speaker here.
Connect the display here.
Connect external devices with USB interface here.
Connect a serial communication device with serial interface here.
2
24
Chapter 2 Printer Functions and Settings
LAN Status LED
The LAN status LEDs are the LEDs on the LAN connector. They indicate the network communication status of this product.
LED
Green / Orange
Yellow
LED (Yellow)
LED (Green/Orange)
Off
On
Off
Status
On (Green) 1 Gbps link established
On (Orange) 100 Mbps link established
Description
10 Mbps link established or link not established
Data is being exchanged.
Data is not being exchanged.
2
25
Installing the Product
Display caution regarding the following points when installing the Product.
•
The Product must be installed horizontally on a flat surface (not tilted).
•
Do not place the product in dusty locations.
•
Do not knock or strike the product. This may cause defective print.
•
Do not catch cables and do not place foreign matter under the product.
Security hook
Commercially available theft prevention wire can be attached.
Chapter 2 Printer Functions and Settings
2
26
Chapter 2 Printer Functions and Settings
Connecting the AC Adapter
WARNING
•
Be sure to use the specified AC adapter (AC adapter, T).
If you use a non-standard AC adapter, there is a risk of causing fire or electric shock.
•
If an abnormality arises despite using this product's attachments, immediately turn the power off and remove the power cord from the wall socket.
•
When connecting or detaching the AC adapter to and from this product, remove the AC adapter's power cord from the wall socket.
If the power cord is not removed, there is a risk that the adapter and/or this product will be damaged.
Use the AC adapter separated from the main unit.
CAUTION
Connect the AC adapter to this product by the following procedure.
1
Make sure that the power to the printer is turned off and that the AC adapter power cord is unplugged from the wall socket.
2
Connect the DC cable of the AC adapter to the DC-In connector on the product.
2
3
Firmly insert the connector of the AC cable all the way into the AC inlet on the AC adapter.
4
Firmly insert the plug all the way into the grounded wall outlet.
5
Set the AC adapter so that its label side is facing down.
27
Detaching the AC Adapter
Detach the AC adapter from this product by the following procedure.
1
Make sure that power is off.
2
Detach the power cord from the wall socket.
3
Detach the AC cable DC connector from this product.
Chapter 2 Printer Functions and Settings
2
28
Chapter 2 Printer Functions and Settings
Turning Power On/Off
Turning Power On
With product power turned off, press the power button.
The power LED and the status LED (green) comes on.
The status LED (orange) flashes during startup of the OS, when OS startup is finished, goes out.
Turning Power On for the First Time
When turning power on for the first time, it is necessary to perform Windows initial settings.
For details, see "Windows Initial Settings" on page 65 .
Turning Power Off
Turn the power off from an application or OS function.
•
To power off the product, use the application or OS function.
•
Do not use the operations shown below unless the product cannot be turned off due to an application or OS problem. Doing so may cause loss of unsaved data, require OS recovery, or damage the HDD, SSD or other hardware.
∗
Forced termination by holding down the power button for approx. 4 sec.
∗
Power shutdown by turning off the circuit breaker on the distribution board or by disconnecting the AC cable/DC cable.
The same phenomenon may also occur due to power shutdown caused by power failure/temporary power failure. To prevent power shutdown due to power failure/temporary power failure, using an uninterruptible power supply (UPS) is recommended.
•
Product power can also be turned off from EPSON TMNet WebConfig (
•
Product power can also be turned off from the Web application. For details, see "Epson ePOS
SDK for JavaScript User's Manual".
2
29
Chapter 2 Printer Functions and Settings
Power Button Settings
You can set the functions that are available when you press the power button while power is on to this product.
Revisions are made by means of Windows "Power Options" or EPSON TMNet Config "Shutdown Settings."
The functions that can be set, and the setting methods are described below.
Function Description
Setting from
Windows
Setting from EPSON
TMNet WebConfig
Shutdown
Do nothing
Shuts down Windows and turns power off
(initial settings).
Invalid (does nothing)
✔ ✔
Standby
Hibernation
Switches to Windows standby
Switches to Windows hibernation
✔
✔
✔
✔
-
-
In standby, the current work contents are saved in the memory. On returning from standby, work can be immediately resumed from where you left off.
If the AC adapter is removed in the standby mode, the work contents saved in the memory will be lost.
For settings when using Windows hibernation, see
"Windows Hibernation" on page 67
.
2
Return from Standby / Hibernation
When this product is in Windows standby or hibernate mode, press the power button to restore the original state.
Forced Termination
If you cannot turn the product off using applications or the operating system, you can execute forced termination as a last resort by pressing the power button for approximately 4 seconds.
Be careful; when forced termination is executed, all unsaved data is lost.
30
Chapter 2 Printer Functions and Settings
Powered USB mode setting
The product has 2 powered USB modes and is initially set to Mode 1.
Mode
Mode 1
Description
Enables interlock with power supply to TM-H6000IV-DT (Set at factory shipment).
Power is supplied when TM-H6000IV-DT is ON and no power is supplied when TM-H6000IV-DT is
OFF.
Mode 2 Disables interlock with power supply to TM-H6000IV-DT.
Power is constantly supplied to the USB device regardless of whether TM-H6000IV-DT is ON/OFF.
Use the following procedure to change the switch’s setting.
1
Make sure that the product is turned off.
2
Remove the 2 screws to remove the cover.
2
3
Use tweezers to change the position of the switch.
4
Fix the cover with the 2 screws.
31
Chapter 2 Printer Functions and Settings
Online and Offline
This section describes the conditions in which the printer goes online and offline.
This product's printer can print when it is online but not when it is offline.
Because this product's computer and printer operate independently, the computer operates irrespective of the printer status.
The printer LEDs display the following.
Printer Status Power LED Error LED
Online On Off
Offline On On
Online
This is the online status when no offline events or printer errors are happening.
The printer goes offline only if an ink ribbon cartridge is mounted on the slip printer unit. Otherwise, the printer cannot print on slip paper and prints on roll paper.
2
Offline
The printer automatically goes offline under the following conditions:
•
During power on (including resetting with the interface) until the printer is ready
•
During the self-test
•
When the roll paper cover, the receipt unit cover, or the front cover is open
•
While roll paper is feed using the Feed button
•
When printing stops due to end of paper. (When the roll paper end sensor detects the end of paper or the printer is set so that printing stops upon detection of roll paper near-end.)
•
When printing stops due to end of paper. (When the roll paper end sensor detects the end of paper, no slip paper is set, or the printer is set so that printing stops upon detection of roll paper near-end.)
•
When the power-supply voltage is temporarily abnormal
•
When an error has occurred (For detail, see
.)
32
Chapter 2 Printer Functions and Settings
Handling the Receipt Printer Unit
Loading the Roll Paper
WARNING
•
Do not open the roll paper cover during printing.
The product may be damaged.
•
Do not touch the manual cutter with your hands when installing or replacing the roll paper.
Otherwise, you may be injured because the manual cutter blade is sharp.
•
Use roll paper that meets the product specification. For details about paper specification, see
"Roll Paper Specifications" on page 137 .
•
Paper must not be pasted to the roll paper core.
1
Open the roll paper cover.
2
2
Remove the used roll paper core, if there is one.
3
Insert the roll paper in the correct direction.
33
4
Pull out some paper, and close the roll paper cover.
Chapter 2 Printer Functions and Settings
5
Pull out some paper, and close the roll paper cover.
2
34
Chapter 2 Printer Functions and Settings
Removing Jammed Paper
When roll paper gets jammed inside the printer, remove the paper and reset the printer as follows.
Do not touch the thermal head because it can be very hot after printing.
CAUTION
1
Open the roll paper cover.
2
Remove the jammed paper.
3
Press the printer reset button to reset the printer.
2
35
Chapter 2 Printer Functions and Settings
The roll paper cover will not open (the autocutter blade is locked)
The roll paper cover will not open if the auto cutter blade is locked.
Restore the auto cutter blade to its normal position and remove the jammed paper by the following procedure.
1
Turn off the product.
2
Lift up the lever on the left side of the receipt unit cover to open it.
3
Turn the knob of the autocutter blade in the direction of the arrow until you see a pin in the opening of the frame.
There is a label near the cutter to assist you.
Knob
Pin
2
4
Close the receipt unit cover.
5
Open the roll paper cover.
6
Remove the jammed paper.
7
Turn on the product.
36
Chapter 2 Printer Functions and Settings
Adjusting the Paper Roll Near-End (NE) Sensor
Below are two situations where a roll paper NE sensor adjustment is required.
•
To adjust the detection position to suit the diameter of the roll paper core used.
•
To adjust the detection position of the remaining amount of roll paper.
•
Since roll paper cores vary slightly in shape, depending on paper roll design and manufacturing tolerances, it is impossible to detect the remaining paper exactly.
•
Use roll paper with a core inner diameter of 12 mm {0.47"} and outer diameter of 18 mm {0.71"} so that the NE sensor can detect the remaining paper as accurately as possible.
Follow the steps below to adjust the roll paper near-end sensor.
1
Open the roll paper cover, and remove the roll paper.
2
Loosen the adjustment screw fastening the sensor, and align the upper edge of the positioning plate with the adjustment position.
Adjustment position
Upper
Lower (Initial setting)
Remaining amount of paper (outer diameter)
Approx. 27 mm {1.06"}
Approx. 23 mm {0.91"}
3
Tighten the adjustment screw.
4
Make sure that the detection lever operates smoothly.
2
Adjustment screw
Positioning plate
Detection lever
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Chapter 2 Printer Functions and Settings
Handling the Slip Printer Unit
Installing/Replacing the Ribbon Cartridges (for Front Slip Printing)
Follow the steps below to install/replace the ribbon cartridge for front slip printing (ERC-32).
1
Turn on the product.
2
Open the front cover.
2
3
Remove the used ribbon cartridge, if there is one.
4
Turn the knob on the ribbon cartridge a little in the direction of the arrow marked on the cartridge to remove any slack in the ribbon.
Make sure to note the direction of the arrow marked on the ribbon cartridge when turning the knob. If it is turned in the reverse direction, the cartridge may be damaged.
5
Insert a new ribbon cartridge until it clicks into place.
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Chapter 2 Printer Functions and Settings
6
Turn the knob on the cartridge in the marked direction again to remove any slack in the ribbon.
7
Close the front cover.
Installing/Replacing the Ribbon Cartridges (for Endorsement Printing)
Follow the steps below to install/replace the ribbon cartridge for endorsement printing (ERC-43).
1
Turn on the product.
2
Open the receipt unit cover.
2
3
Remove the used ribbon cartridge, if there is one.
4
Turn the knob on the ribbon cartridge a little in the direction of the arrow marked on the cartridge to remove any slack in the ribbon.
Make sure to note the direction of the arrow marked on the ribbon cartridge when turning the knob. If it is turned in the reverse direction, the cartridge may be damaged.
39
5
Insert a new ribbon cartridge until it clicks into place.
Chapter 2 Printer Functions and Settings
6
Turn the knob on the cartridge in the marked direction again to remove any slack in the ribbon.
7
Close the receipt unit cover.
2
40
Chapter 2 Printer Functions and Settings
Inserting the Slip Paper
When printing on the slip paper, follow the steps below to insert the slip paper.
MICR reading is available by inserting the paper so that the MICR characters on the paper are on the right side.
•
Do not insert any paper that has clips or staples. This may cause paper jams and damage.
•
Make sure the slip paper is flat, without curls, folds, or wrinkles.
•
For MICR reading, use the slip paper of 12 cm {4.72”} long or more.
1
Turn on the product.
2
Insert the slip paper face up with the right paper edge against the right side of the paper guide, and insert it as far as it will go.
2
3
Insert the paper straight until the top edge of the paper touches the stopper.
4
When the product starts feeding the paper, release it immediately.
5
Remove the ejected paper by pulling it straight up out of the product.
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Chapter 2 Printer Functions and Settings
Removing Jammed Paper
Do not touch the thermal head because it can be very hot after printing.
CAUTION
When slip paper gets jammed inside the printer, remove the paper and reset the printer as follows.
1
Open the front cover.
2
2
Open the front carriage unit using the lever at the right of it.
3
Remove the jammed paper.
4
Close the front carriage unit.
5
Press the printer reset button to reset the printer.
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Chapter 2 Printer Functions and Settings
Attaching and Setting Peripherals
Connect the peripheral cables to each connector.
When attaching and detaching peripherals, be sure to turn this product power off and remove the power cord. Doing so without detaching the power cord could lead to failure.
When connecting USB cable, DisplayPort cable, line output cable, and other connector-less cables to this product, fix the interface cables with wire saddles to prevent detachment.
Keyboard / mouse
Connect when you want to operate from Windows or applications.
Connect a USB keyboard and USB mouse to the USB connectors.
Fix the USB cables with wire saddles to prevent detachment.
Display
Connect when you want to display Windows and operate from applications.
Connect the display to the VGA connector or DisplayPort. If this product is compatible with touch panel inputting or audio outputting, connect to the respective ports.
•
Connect the display when power to this product is off. If you connect the display while power is on, it may not display properly.
•
Fix the DisplayPort cable, USB cables, and line output cable with wire saddles to prevent detachment.
Conduct display settings with the Windows function.
2
43
Chapter 2 Printer Functions and Settings
USB Interface Printer
Connect the USB interface TM printer to a USB connector. For printer settings, see the "Technical Reference
Guide" of each TM printer.
•
PC-POS System
Systems that use TM-DT software cannot be used.
Fix the USB cables with wire saddles to prevent detachment.
Network printer
Network printers are connected to the same network as this product. For printer settings, see the "Technical
Reference Guide" of each TM printer.
•
PC-POS System
•
Systems that use TM-DT software
Set the device ID, IP address, printer model, and other settings with EPSON TMNet WebConfig. For details,
see "Settings - Web service settings - Printer" on page 99 .
2
Customer display
Connect the customer display (optional) to a USB connector.
For how to connect the customer display and make dip switch settings, etc., see the "Technical Reference Guide" of each customer display.
•
PC-POS System
This product is installed with a customer display COM-USB conversion driver, so it is recognized as a virtual
COM port.
•
Systems that use TM-DT software
Set whether or not to use the customer display, communication speed and so on with EPSON TMNet Web-
Config. For details, see "Settings - Web service settings - Customer Display" on page 100 .
Fix the USB cables with wire saddles to prevent detachment.
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Chapter 2 Printer Functions and Settings
Cash drawer
Connect the connector of the drawer kick-out cable to the product.
Push the connector of the drawer kick-out cable into the product until you hear a click.
WARNING
•
Specifications of drawers differ a great deal, depending on makers or models. When you use a drawer other than the specified, make sure its specifications meet the following conditions.
Otherwise, devices may be damaged.
∗
The load, such as a drawer kick-out solenoid, must be connected between pins 4 and 2 or pins 4 and 5 of the DK connector.
∗
When the drawer open/close signal is used, a switch must be provided between DK connector pins 3 and 6.
∗
The resistance of the load, such as a drawer kick-out solenoid, must be 24
Ω
or more or the input current must be 1A or less.
∗
Be sure to use the 24V power output on DK connector pin 4 for driving the equipment.
•
Use a shield cable for the drawer connector cable.
•
Two driver transistors cannot be energized simultaneously.
•
Leave intervals longer than 4 times the drawer driving pulse when sending it continuously.
•
Be sure to use the printer power supply (connector pin 4) for the drawer power source.
•
Do not insert a telephone line into the DK connector. Doing so may damage a telephone line or printer.
•
PC-POS System
The cash drawer is controlled from this product's printer. There is no dedicated driver for the cash drawer - you can use the printer driver.
•
Systems that use TM-DT software
The cash drawer is controlled from this product's printer. Configure the printer to use.
2
DK Connection Circuitry
F.G
Control device
3
+24V
4
5
6
1
Shielded DK connector
2
Drawer kick-out solenoid
Drawer open/close switch
Printer side
User side [Drawer kick-out side]
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Chapter 2 Printer Functions and Settings
Key input device
Connect the key input device to a USB connector. For how to set barcode scanners and so on, see the respective product manuals.
•
PC-POS System
Since it is recognized as a HID device, setting is not required.
•
Systems that use TM-DT software
Set the device ID, control script and so on with EPSON TMNet WebConfig. For details, see
"Settings - Web service settings - Key input device" on page 101
.
Fix the USB cables with wire saddles to prevent detachment.
Serial communication device
Connect the serial communication device to a COM connector. For how to set the device, install the driver and so on, see the respective product manuals.
•
PC-POS System
Align communication conditions between this product and the device.
•
Systems that use TM-DT software
Align communication conditions between EPSON TMNet WebConfig and the device.
Set the device ID, communication conditions, control script and so on with EPSON TMNet WebConfig. For
details, see "Settings - Web Service settings - Serial communication Device" on page 102 .
2
46
Chapter 2 Printer Functions and Settings
Network Settings
Connect to the Wired LAN
LAN Cable Connections
CAUTION
•
When LAN cables are installed outdoors, make sure devices without proper surge protection are cushioned by being connected through devices that do have surge protection. Otherwise, the devices can be damaged by lightning.
•
Never attempt to connect the customer display cable, drawer kick-out cable, or a telephone line cable to the Ethernet connector.
Push the 10BASE-T/100BASE-TX LAN cable into the LAN connector until you hear a click.
Network settings
Set the IP address and other network settings. Settings can be made as follows.
•
Setting on Windows
Perform the same settings as with the Windows PC.
•
Setting on EPSON TMNet WebConfig ( page 110
)
2
47
Chapter 2 Printer Functions and Settings
Connect to the Wireless LAN
You can use the optional wireless LAN cable set (OT-WL01) to connect this product to a wireless LAN.
Wireless LAN Cable Set Connections
Connect the wireless LAN cable set to a USB connector.
Connect the wireless LAN cable set by the following procedure.
1
Attach the included rubber cover to the connector of the USB extension cable into which the wireless LAN unit will be inserted, to prevent the unit from coming off.
2
2
Insert the wireless LAN unit into the connector of the cable.
Adjust the position of the rubber cover so that the description on the label on the back side of the wireless LAN unit is not covered.
3
Connect the USB extension cable to the USB connector of the printer.
If you want to fix the wireless LAN unit, cut the included affixing tape to fit and put on the unit, and fix the unit in a place with good communication.
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Chapter 2 Printer Functions and Settings
Wireless LAN cable set’s indicator
With the LED on the wireless LAN unit, you can check the communication status of the product.
LED
LED
Off
Flashing
Flashing rapidly
Description
The wireless LAN unit is not connected to the product. Or the product power is Off.
This wireless LAN unit is in operation.
This unit is communicating on a wireless LAN.
Set the IP address and other network settings. Settings can be made as follows.
•
Setting on Windows
Perform the same settings as with the Windows PC.
•
Setting on EPSON TMNet WebConfig ( page 111
,
2
49
Chapter 2 Printer Functions and Settings
Attaching Accessories
Connector Cover
Attaching the Connector Cover
The connector cover can be attached to protect cables that are connected to this product.
Attach the connector cover by the following procedure.
1
Put the connector cover on the feet of the main body.
2
If the DP-502 pole kit is used to mount DM-D110 to the main body, place the connector cover over the plate.
2
Push the connector cover to click onto the main body.
3
Make sure the cables are not pinched.
50
Chapter 2 Printer Functions and Settings
Removing the Connector Cover
To remove the connector cover, push both sides of the cover inward to remove the projections of the product from the holes in both sides of the cover.
2
51
Chapter 2 Printer Functions and Settings
Cleaning
Case
Wipe the dirt off the case with a dry cloth or a cloth slightly damp with water. If it is very dirty, soak a cloth in a neutral liquid detergent, tightly wring it out, and wipe the dirt away. Always unplug the power cord from the socket at this time.
Never clean the product with alcohol, benzine, thinner, or other such solvents. Doing so may damage or break the parts made of plastic and rubber.
Thermal Head
To maintain receipt print quality, Epson recommends cleaning the thermal head periodically (generally every 3 months) by following the steps below.
CAUTION
•
The thermal head can be very hot after printing. Be careful not to touch it and to let it cool before you clean it.
•
Do not damage the thermal head by touching it with your fingers or any hard object.
1
Turn off the product.
2
Open the roll paper cover.
3
Clean the thermal elements of the thermal head with a cotton swab moistened with an alcohol solvent (ethanol or Isopropyl alcohol).
2
Depending on the roll paper used, paper dust may stick to the platen roller and roll paper end sensor. To remove the paper dust, clean the platen roller and roll paper end sensor with a cotton swab slightly moistened with water. Turn on the printer power only after the water has completely dried.
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Chapter 2 Printer Functions and Settings
Cleaning the MICR Head
When the MICR head becomes dirty, the printer cannot read MICR characters normally. Approximately every year, clean the MICR head with the following or an equivalent commercially available cleaning sheet:
KIC Products “Waffletechnology® MICR cleaning card”
•
Be sure not to use an adhesive cleaning sheet.
•
Be sure that the cleaning sheet is inserted with the correct side up and in the correct direction.
•
Use a cleaning sheet only one time; then discard it.
You can also perform MICR head cleaning with the TM-H6000IV Utility. For detailed information about the TM-H6000IV Utility, see the TM-H6000IV Utility User’s Manual.
1
Make sure the roll paper is installed correctly and the product is turned off.
2
Open the roll paper cover.
3
While holding down the Release button, turn on the printer.
4
Press the release button 7 times; then close the roll paper cover.
5
After the product prints “
***RECOGNITION MODE*** Please set check.
” on the roll paper and the slip LED flashes, insert the cleaning sheet like standard slip paper.
See
"Inserting the Slip Paper" on page 41
.
6
Remove the ejected paper by pulling it straight up out of the product.
7
Turn off the product to exit the cleaning mode.
Preparing for Transport
Follow the steps below to transport the product.
1
Turn off the product.
2
Remove the peripherals and the power connector.
3
Remove the roll paper.
4
Pack the product upright.
2
53
Chapter 2 Printer Functions and Settings
Setting the Memory Switches/Receipt Enhancement
With the memory switch and R/E (receipt enhancement) function, which are software settings for this printer, you can set the various functions.
TM-H6000IV Utility or Software Setting Mode, to set the memory switches and R/E functions.
For an outline of the functions, see the following section. Use the methods shown in the table below.
TM-H6000IV Utility Settings\Setting Methods
Power on notice
Slip paper jam detection
Receipt unit open during printing
User NV memory capacity
NV graphics memory capacity
Roll paper width
Receipt print density
Receipt print speed
Command execution during offline
Power supply unit capacity
Autocutting at roll paper cover close
Automatic paper reduction
Print density in multi-tone printing
Automatic top logo printing
Automatic bottom logo printing
Top logo printing at cover close
Top logo printing at power on
✔
✔
✔
✔
✔
✔
✔
✔
✔
✔
✔
✔
Software setting mode
✔
✔
✔
✔
✔
✔
✔
✔
✔
✔
✔
✔
✔
•
Concerning TM-H6000IV Utility, see the User's Manual included in TM-H6000IV Utility.
•
For information about how to use the memory switch setting mode, see "Software Setting
.
2
54
Functions
Power on notice
•
Transmits (initial setting)
•
Does not transmit
Slip paper jam detection
•
Enabled (initial setting)
•
Disabled
Receipt unit open during printing
•
Offline (initial setting)
•
Recoverable error
User NV memory capacity
•
1 KB (initial setting)
•
64 KB
•
128 KB
•
192 KB
NV graphics memory capacity
•
None
•
64 KB
•
128 KB
•
192 KB
•
256 KB
•
320 KB
•
384 KB (initial setting)
Roll paper width
•
80 mm (initial setting)
Chapter 2 Printer Functions and Settings
2
55
Chapter 2 Printer Functions and Settings
Receipt print density
Selectable from levels 1 to 13 (70%
∼
130%) (initial setting: level 7)
Depending on the paper type, it is recommended to set the print density as shown in the table below for the best print quality.
Original Paper
AF50KS-E 4 (85%)
Type Density Level
KT48F20, KT55F20,F5041
P300, P310
7 (100%)
8 (105%)
•
If the print density is set to a darker level, printing speed may be reduced.
•
If the print density is set to a darker level, paper dust accumulates on the print head and print
may be faint. For information on how to clean the thermal head, see "Thermal Head" on page
.
Receipt print speed
Selectable from levels 1 to 13 (Slow
∼
Fast) (initial setting: level 13)
Depending on print conditions, such as print duty, print head temperature, and data transmission speed, print speed is automatically adjusted, which may cause white lines due to intermittent print (the motor sometimes stops). To avoid this, keep the print speed constant by setting it lower.
Command execution during offline
When this function is enabled, you can execute specified commands even if the printer is offline due to specified causes.
•
Enabled
•
Disabled (initial setting)
For the combination of the offline causes and executable commands, see the ESC/POS Application Programming Guide.
2
Power supply unit capacity
Selectable from levels 1 to 3 (Low
∼
High) (initial setting: level 3)
Autocutting at roll paper cover close
•
Cuts
•
Does not cut (initial setting)
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Chapter 2 Printer Functions and Settings
Automatic paper reduction
•
Extra upper space reduction: disabled (initial setting) or enabled
•
Extra lower space reduction: disabled (initial setting) or enabled
•
Line space reduction rate: not reduced (initial setting), 25%, 50%, or 75%
•
Line feed reduction rate: not reduced (initial setting), 25%, 50%, or 75%
•
Barcode height reduction rate: not reduced (initial setting), 25%, 50%, or 75%
Print density in multi-tone printing
Selectable from levels 1 to 13 (70%
∼
130%) (initial setting: level 7)
Depending on the paper type, it is recommended to set the print density for the best print quality.
Automatic top logo printing
Key code
Selectable from key codes of registered logos
Alignment
•
Left
•
Center
•
Right
Automatic bottom logo printing
Key code
Selectable from key codes of registered logos
Alignment
•
Left
•
Center
•
Right
Top logo printing at cover close
•
Enabled (initial setting)
•
Disabled
Top logo printing at power on
•
Enabled
•
Disabled (initial setting)
2
57
Chapter 2 Printer Functions and Settings
Setting/Checking Modes of the Printer
Besides the ordinary print mode, the product has the following modes to set or check settings of the printer.
•
•
NV Graphics Print Mode
(
)
•
Receipt Enhancement Information Print Mode
(
•
Software Setting Mode
(
•
Hexadecimal Dumping Mode
(
Depending on the operation when turning power on, select either the Self-test Mode or the Hexadecimal
Dumping Mode. The NV Graphics Print Mode, Receipt Enhancement Information Print Mode, and Software
Setting Mode are selected by operating the Feed button during the self-test.
Close the roll paper cover, and turn on the printer while pressing the FEED button.
Self-test
Briefly press the FEED button.
Continuing the self-test
Hold down the FEED button.
Mode selection guidance
2
Press the FEED button once briefly and then hold it down.
NV graphics information print
Press the FEED button twice briefly and then hold it down.
Receipt enhancement information print
Press the FEED button three times briefly and then hold it down.
Software settings
Open the roll paper cover, and turn on the printer while pressing the FEED button, and then close the roll paper cover.
Hexadecimal dumping
In 1 and 2, the following guidances are printed, the Paper LED flashes, and instructs the user's operations.
(1)Self-test continued guidance (2)Mode selection guidance
“Select Modes by pressing Feed Button.
Continue SELF-TEST : Less than 1 second
Mode Selection : 1 second or more”
Mode Selection
Modes
0: Exit and Reboot Printer
1: NV Graphics Information
2: Receipt Enhancement Information
3: Customize Value Settings
4: or more: None
Select Modes by executing following procedure.
step 1. Press the Feed button less than 1 second as many times as the selected mode number.
step 2. Press Feed button for 1 second or more.
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Chapter 2 Printer Functions and Settings
Self-test Mode
You can confirm the following information by running the self-test mode.
•
ROM version
•
Interface setting
•
Buffer capacity setting
•
Busy condition setting
•
Automatic line feed setting
•
Customer display connection
•
Resident character set
•
Print density setting
•
Installed devices (MICR unit, endorsement printer unit)
•
Maintenance information (thermal head, autocutter, impact head, MICR head)
Starting the status print and test print on the roll paper
Follow the steps below .
1
Install the roll paper.
2
Close all covers and the receipt unit.
3
Turn on the product while pressing the Feed button. (Keep pressing the button until the printer starts printing.)
After the printer status is printed, the self-test printing continuance guidance is printed and Paper
LED flashes.
4
To start the test print, press the Feed button (less than 1 second).
The printer prints a rolling pattern on the roll paper, using only the built-in character set.
After printing "*** completed ***", the printer is initialized and enters the normal mode.
2
59
Chapter 2 Printer Functions and Settings
Starting the test print on slip paper
Follow the steps below .
1
Close all covers and the receipt unit.
2
Turn on the product while pressing the Release button. (Keep pressing the button until the Slip LED starts flashing.)
The product goes into the slip insertion waiting status.
3
Insert slip paper.
The printer prints a rolling pattern on the slip paper, using only the built-in character set.
After printing "*** completed ***", the printer is initialized and enters the normal mode.
2
60
Chapter 2 Printer Functions and Settings
NV Graphics Print Mode
You can confirm the following information by running NV graphics print mode.
•
Capacity of the NV graphics
•
Used amount of the NV graphics
•
Unused capacity of the NV graphics
•
Number of NV graphics that are registered
•
Key code, number of dots in X direction, number of dots in Y direction, number of colors to be defined.
•
NV graphics data
Follow the steps below .
1
After implementing the self-test, press the Feed button for an extended period (1 second or more) to select the mode.
The mode selection guidance is printed, and the paper LED flashes.
2
After pressing the Feed button for a short period (less than 1 second), press it for an extended period (1 second or more) to print the NV graphics information.
After the NV graphics information is printed, the mode selection guidance will be printed again.
3
In order to finish, either turn power off or select "Exit and Reboot Printer."
2
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Chapter 2 Printer Functions and Settings
Receipt Enhancement Information Print Mode
You can confirm the following information by running the receipt enhancement information mode.
•
Automatic top logo setting
•
Automatic bottom logo setting
•
Extended settings for automatic top/bottom logo
Follow the steps below
.
1
After implementing the self-test, press the Feed button for an extended period (1 second or more) to select the mode.
The mode selection guidance is printed, and the paper LED flashes.
2
After twice pressing the Feed button for a short period (less than 1 second), press it for an extended period (1 second or more) to print the NV graphics information.
After the receipt enhancement information is printed, the mode selection guidance will be printed again.
3
In order to finish, either turn power off or select "Exit and Reboot Printer."
2
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Chapter 2 Printer Functions and Settings
Software Setting Mode
In the software setting mode, configure the printer memory switches. See
"Functions" on page 55 for the setting
items.
•
Receipt print density
•
Transmission speed for serial interface
•
Automatic paper reduction
•
Autocutting at roll paper cover close
•
Roll paper width
•
Interface selection
•
Power supply unit capacity
•
Receipt print speed
•
Error control
•
Power on notice
•
NV capacity (User NV memory, NV graphics memory)
•
Command execution during offline
Follow the steps below
.
1
After implementing the self-test, press the Feed button for an extended period (1 second or more) to select the mode.
The mode selection guidance is printed, and the paper LED flashes.
2
After pressing the Feed button for three times(less than 1 second), press it for an extended period (1 second or more) to print the NV graphics information.
The Software setting mode guidance is printed.
3
After pressing the Feed button for a short time (less than 1 second) for the number of times indicated in the printing results, press it for an extended period (1 second or more) to select the setting item.
4
After pressing the Feed button for a short time (less than 1 second) for the number of times indicated in the printing results, press it for an extended period (1 second or more) to select the setting value.
The customized value will be saved, and the items that can be set in the software setting mode will be printed again.
5
In order to finish, either turn power off or select "Exit and Reboot Printer."
2
63
Chapter 2 Printer Functions and Settings
Hexadecimal Dumping Mode
In the hexadecimal dumping mode, the printer prints the data transmitted from a host computer in hexadecimal numbers and their corresponding characters.
•
If there is no character corresponding to print data, “ . ” is printed.
•
If print data is less than one line, press the Feed button to print the line.
•
Applications that confirm printer status may not work correctly during the hexadecimal dumping mode. The printer returns only the status for “Transmit real-time status.”
Follow the steps below
.
1
Open the roll paper cover.
2
Turn on the product while pressing the Feed button. (Keep pressing the Feed button until the Error LED is flashing.)
3
Close the roll paper cover.
The printer starts printing data received from then on in hexadecimal numbers and their corresponding characters.
•
Print example Hexadecimal Dumping Mode
2
4
Turn off the printer or press the Feed button three times to return to the normal mode.
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Chapter 3 Windows Settings
Windows Settings
Windows Embedded POSReady 7
Windows Initial Settings
The following explains the procedures for the Windows initial settings when you turn on the power for this product for the first time.
1
Make sure that the product is turned off, and connect the display and keyboard.
2
Turn on the product.
The Windows setup screen is displayed.
3
The log-on screen is displayed. Enter the password.
For the initial settings, the user name is "EPSON-USER" and the password is "H6000IV-DT".
4
The Windows desktop is displayed. Select [Start], then [Control Panel], and [Date and
Time]. The "Date and Time Properties" window is displayed. Set the date, time, and the time zone.
Date, time, and time zone can be set later.
3
Starting Up and Shutting Down Windows
Starting Up Windows
Windows starts up when power to this product is turned on.
Shutting Down Windows
Power to this product is turned off when Windows is shut down.
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Chapter 3 Windows Settings
Enabling or Disabling ePOS-Device Service
On this product, TM-DT software operates on Windows. If using this product with the PC-POS system or
Thin-Client system, do not use this software.
If operation of this software is disabled, the useable memory can be increased by 100MB or more.
ePOS-Device Service is set to [Enabled] in the default settings.
Enabling ePOS-Device Service
Run [ePOS-Device Enabled] from the shortcut on the desktop.
Disabling ePOS-Device Service
Run [ePOS-Device Disabled] from the shortcut on the desktop.
3
Adjusting the Speaker Volume
You can adjust the speaker volume with the speaker volume adjustment function of the Windows.
66
Chapter 3 Windows Settings
Windows Hibernation
Windows can be entered into hibernate mode by pressing the power button of this product.
During hibernation, the current work contents are saved. On returning from hibernation, work can be resumed from the previous state.
Since Windows hibernation cannot be used in the initial settings, configure according to necessity.
•
This setting is a function enabled only for Windows Embedded POSReady 7.
•
Perform these settings using a user account with administrator privileges.
•
When you use Windows hibernation, a system file with the same capacity as the main memory is created.
1
Make sure that the product is turned off, and connect the display and keyboard.
For how to connect peripherals, see "Attaching and Setting Peripherals" on page 43 .
2
Turn this product's power on and immediately press "Delete" key on the keyboard for a prolonged time to start up the BIOS menu.
3
Operating the keyboard direction keys, select "Advanced" tab and "ACPI Settings".
4
Press "Enter" key on the keyboard. The "ACPI Settings" sub-menu is displayed.
5
Operating the keyboard direction keys, select "Enable ACPI Configuration" and press
"Enter" key.
6
Select "Enabled" and press "Enter" key.
"Enable ACPI Auto Configuration" is set to "Enabled".
7
Press "Esc" key on the keyboard to close the "ACPI Settings" sub-menu.
8
Operating the keyboard direction keys, select "Save & Exit" tab and "Save Changes and Reset".
9
Press "Enter" key on the keyboard to display the confirmation message.
Select "Yes" and press "Enter" key.
The BIOS settings are saved and Windows is started.
10
The log-on screen is displayed. Log on to Windows.
The Windows desktop screen is displayed.
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Chapter 3 Windows Settings
11
Click [Start] - [All programs], then right click [Accessories] - [Command Prompt]. Click
[Run as administrator] on the displayed list.
12
The "User Account Control" screen is displayed. Click [Yes].
13
Execute the following command.
powercfg /h on
It becomes possible to select Windows hibernation in the Windows power options.
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Chapter 3 Windows Settings
Windows Recovery
Follow the steps below to perform the recovery and initial settings of Windows.
When the recovery procedure is performed, all data will be deleted. Back up any necessary data before performing the procedure.
•
Recovery requires about 40 minutes.
•
A DVD drive with USB interface is required in order to perform Windows recovery.
1
Make sure that the product is turned off, and connect the display, keyboard, mouse, and DVD drive.
For how to connect peripherals, see "Attaching and Setting Peripherals" on page 43 .
2
Insert the recovery disk into the DVD drive.
3
Turn on the product, and "Press any key to boot from CD or DVD" is displayed. Press any key.
4
The system starts using the recovery disk. When a message that says "Do you want to recover?" is displayed. Click [Yes].
5
A confirmation message that says "All data on disc will be deleted. Do you really want to start recovery?" is displayed. Click [Yes].
Recovery is performed.
6
After the recovery procedure, the system automatically shuts down. The system automatically restarts several times for Windows initialization.
Do not enter any information until the Windows log-in screen appears.
3
7
When the log-on screen is displayed, enter the password.
The initial user name is “EPSON-USER”, and the initial password is "H6000IV-DT".
8
Select [Start]-[Control Panel]-[Date and Time], and the [Date and Time menu] is displayed. Set the date, time, and time zone.
9
Turn off the product. Then remove the display, keyboard, mouse, and DVD drive.
This brings the recovery and Windows initial settings to an end.
69
Specification
Preinstallation information
Item
Storage format
Details
File system
Volume label
Preinstalled software
OS
Additional Packages
Driver
TM-DT Software
Tool
NTFS
TM-H6000IV-DT
Windows Embedded POSReady 7
.NET Framework2.0 SP2
.NET Framework3.0 SP2
.NET Framework3.5 SP1
Atom N2xx INF File Update Utility
D2xxx Chipset Driver
Intel
®
Embedded Media and Graphics Driver
GPIO driver
Broadcom Network Driver
Conexant Sound Driver
EPSON Advanced Printer Driver
EPSON TM printer Communication module
Customer Display COM-USB Driver
TM-DT Software *
EPSON TMNet WebConfig
TM-H6000IV Utility
User information (Default)
User Name EPSON-USER
User Password H6000IV-DT
EPSON TMNet WebConfig Information (Default)
User Name
User Password epson epson
∗
Depending on the specifications of this product, the version will differ.
Chapter 3 Windows Settings
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System Development Using TM-DT Software
This chapter describes the information needed to develop systems that use TM-DT software.
Systems that Use TM-DT software
Network Printer Control
A function for printing on printers on the same network and acquiring printer status is implemented in the
TM-DT software. You can configure a system for controlling printers via smart device or a Web application.
You can perform control from a wide range of terminals and applications compatible with SOAP/HTTP communications.
Since a network printer can be controlled simply by designating the device ID from the customer's application, application development becomes easy.
For controllable network printers, see "TM-DT Software Specification" (page 124) .
Setting Items
Setting
Enabling /Disabling ePOS-Device Service
)
)
Items
•
Enabling ePOS-Device Service
•
Enabling the device control
•
Printer model
•
Device ID
•
IP Address
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Controlling for POS Peripherals
A function for controlling POS peripherals is implemented in the TM-DT software. Communication with peripherals is controlled by device control script files and device control program files.
Device control script files control specific peripherals.
Device control program files control OPOS-specification peripherals. This can be used in TM-DT software
Ver.4.0 or later.
For controllable POS peripherals, device control script files, and device control program files, see the Epson ePOS SDK and ePOS-Device XML User's Manuals, and the TM-DT Series Peripheral Device Control Guide.
Device Control Script File
The following device control script files are registered to this product.
Device
Keyboard Key input device
Device Type
Barcode scanner
Serial communication device Serial communication device
Device control script files can be developed according to the devices that are used by the customer.
Device control program file
The following device control program files are registered to this product.
POS keyboard
Device Device type
OposPOSKeyboardHandler.exe
Barcode scanner
MSR
OposScannerHandler.exe
OposMSRHandler.exe
Device control program files can be developed according to the devices that are used by the customer.
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Setting Items
Setting
Enabling /Disabling ePOS-Device Service
)
Customer display (
)
Key input device (
)
Serial communication device ( page 102
)
)
Device control script - Add/delete ( page 103
)
Device control program - Device registration ( page 104
)
Device control program - Add/delete (
)
Items
•
Enabling ePOS-Device Service
•
Enabling the device control
•
Printer model (for network printer only)
•
Device ID
•
IP address (for network printer only)
•
Use/Do not use
•
Device ID
•
Select the device control script
•
Device ID
•
Select the device control script
•
Communication setting
•
Device ID
•
Select the device control script
•
Registering the device control script
•
Device ID
•
Select the device control script
•
Registering the device control program
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Spooler and Print Forwarding
Spooler
A spooler for saving print data and conducting background printing is implemented in the TM-DT software.
Even in systems where multiple print jobs are concentrated, an application system can be configured where response is not impeded.
This can be used in TM-DT software Ver.3.0 or later.
General printing applications finish transactions upon confirming the printing. Due to such waiting, response times deteriorate in systems where multiple print jobs are concentrated. The spooler application stores print data and immediately returns the printing results to the application. This allows the application to proceed to the next operation without waiting for the current printing job to be completed.
Processing Flow using the Spooler Function
<Spooler>
Printing data
<Device A>
4
<Device B>
<Device C>
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Chapter 4 System Development Using TM-DT Software
1
Devices A to C request printing of data A to C almost simultaneously.
2
The TM-DT software saves the print data in the spooler in the order it receives it, and returns the printing results (JobID, printing result = true) to each device.
3
Each device application completes the printing process and executes the next operation.
4
This product successively prints print data A to C.
5
The TM-DT software saves the printing results (JobID, printing result = true) in the log.
•
If the printer cannot print because it is offline or there is an error, print data cannot be printed even if spooled. Since printing results are logged, they can be confirmed from the application.
For the confirmation method, see "Checking the print results" (page 77) .
•
When power to this product is turned off, the spooler saved fields are erased.
•
If the print data exceeds the remaining capacity of the spooler and cannot be spooled, the print data is erased. Concerning the spooler capacity, see
"TM-DT Software Specification"
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Print Forwarding
Print forwarding, which enables printing to be performed from a different printer if it cannot be performed on another one is implemented in the TM-DT software. You can configure a secure system that enables printing to be performed on a separate printer even if one printer cannot be used. All you need to do is specify the forwarded printer in the case where printing cannot be performed to EPSON TMNet WebConfig. There is no need to resend print data.
This can be used in TM-DT software Ver.3.0 or later.
Complicated processing is required in order to implement a function by a general application for printing from a separate printer when a printer cannot be printed. By using print forwarding, since the TM-DT software automatically conducts forward printing, the printing process on the customer's application can be simplified.
Processing Flow using the Spooler Function
<Device (application)>
<Printer A> <Printer B>
1
The device application sends the print data to the TM-DT software.
2
The TM-DT software tries to conduct printing process on printer A but cannot because the printer is offline. The TM-DT software retries the number of times that is set in the spooler function.
3
The TM-DT software prints with printer B.
•
If a printer that is set as a forwarding source or forwarding destination cannot print because it is offline or because of an error, printing is not performed even if forward printing is set. The printing results are logged and can be confirmed from the application. For the confirmation
method, see "Checking the print results" (page 77)
.
•
When power to this product is turned off, the forward printing data is erased. The forward printing settings are not erased.
•
If the print data exceeds the remaining capacity of the spooler and cannot be spooled, the
print data is erased. Concerning the spooler capacity, see "TM-DT Software Specification"
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Checking the print results
When the spooler is disabled
After printing, the job ID and print results are returned to the application. Also, when printing cannot be performed, the job ID, print results, and error code are returned.
When the spooler is enabled
•
When print data cannot be spooled:
[JobID, Print result = false, Error code = EX_SPOOLER (spooler stopped)] is returned to the application.
•
When print data can be spooled:
After spooling the print data, [JobID, Print result = true] is returned to the application. Printing is not performed at this point. Make an inquiry from the application to this product to confirm if printing was performed.
Checking the print results from the application
If inquired of print result from the application, the product returns the following information.
•
Printing succeeded: [JobID, Print results = true]
•
Printing succeeded: [JobID, Print result = false, Error code = Printer status]
•
Printing or print forwarding: [JobID, Print result = false, Error code = Printing]
•
When this product is turned off, data in the spooler and the log storage area is cleared. For
detail, see "TM-DT Software Specification" (page 124)
.
•
When printing cannot be performed with this products spooler or print forwarding, the print data is cleared. If printing has not been completed when checking in the application, we recommend reprinting.
4
Setting Items
Spooler and forward printing are configured on the same page.
Setting
Enabling /Disabling ePOS-Device Service (
Print forwarding (
Items
•
Enabling ePOS-Device Service
•
Enabling the device control
•
Printer model (for network printer only)
•
Device ID
•
IP address (for network printer only)
•
Retry count
•
Forwarding message
•
Print forwarding route
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Spooler and Print Forwarding
This section explains the print flow determined by whether or not the spooler or print forwarding is set for this product.
TM-DT Software
Ver.2.6 or earlier
Printing succeeded (1)
Print data
Printing failed (2)
TM-DT Software
Ver.3.0 or later
Print processing
Spooler disabled
Spooler operation setting
Disabled
Enabled
Spooler enabled
Spooling unavailable
Remaining spooler capacity (3)
Spooling available
Clear print data (4)
Reprint (6)
Printing failed
Print processing
Printing failed exceeding the number of reprint times
Print forwarding location settings
Print forwarding location settings available
Printing succeeded (7)
No print forwarding location settings
Clear print data (9)
Printing complete
Print forwarding enabled
Reprint (6)
Printing failed
Print forwarding (8)
Reprint (6)
Printing failed
Secondary Printer print processing
Tertiary Printer print processing
Printing succeeded
Printing succeeded
Print forwarding message (10)
Print forwarding message (10)
4
Printing failed exceeding the number of reprint times
Clear print data (9)
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When spooler is disabled or TM-DT Software Ver.2.6 or earlier
1: Printing succeeded
TM-DT Software Ver.2.6 or earlier: [Print result = true] is returned to the application.
TM-DT Software Ver.3.0 or later: [JobID, Print result = true] is returned to the application.
2: Printing failed
TM-DT Software Ver.2.6 or earlier: [Print result = false, Error code = Printer status] is returned to the application.
TM-DT Software Ver.3.0 or later: [JobID, Print result = false, Error code = Printer status] is returned to the application.
When spooler is enabled
3: The remaining free space in the spooler and the size of the print data is checked, and the product determines whether or not the print data can be spooled.
4: If the print data cannot be spooled, the print data is cleared. [JobID, Print result = false,
Error code = EX_SPOOLER (spooler stopped)] is returned to the application.
This data is not stored in the product's spooler or the log storage area.
5: When print data can be spooled, [JobID, Print result = true] is stored in the spooler.
[JobID, Print result = true] is also returned to the application.
6: Make the reprint settings (number of times and interval) in EPSON TMNet WebConfig. For details, see
"Settings - Web service settings - Print Settings - Spooler" (page 105)
.
7: When printing is successful, the spooler's print data and [JobID, Print result = true] are deleted. [JobID, Print result = true] are stored in the log storage area of this product.
When Print forwarding is enabled
8: Send print data to Secondary printer.
9: When printing fails, the spooler's print data and [JobID, Print result = true] are deleted. [JobID, Print result = false, Error code = Printer status] are stored in the log storage area of this product.
10:Make the forwarding message settings in EPSON TMNet WebConfig. For details, see
"Settings - Web service settings - Print Settings - Spooler" (page 105)
.
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Software Access Point
TM-DT software is equipped with a software access point that enables communication with a tablet terminal using the wireless LAN cable set (OT-WLO1) as the access point. A smart device and this product can directly communicate by Wi-Fi even in an environment where there is no router or network. You can construct a small
POS system or a kitting system where no display or keyboard is connected to this product.
Communication Settings
1
Turn the product power on and connect the wireless LAN cable set (OT-WLO1).
2
The printer prints the SSID and password.
3
Configure Wi-Fi with the tablet terminal. Configure using the printed SSID and password. Communications will be established with this product in a few minutes.
This product can be controlled on the following networks.
Setting Value
(Cannot be changed)
Item
IP address 192.168.173.1
Subnet mask 255.255.255.0
Setting Items
Setting
Enabling /Disabling ePOS-Device Service (
Software Access Point (
Items
•
Enabling ePOS-Device Service
•
Enable
•
SSID
•
Password
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Communication Box
A communication box, which is a virtual space for exchanging data between applications, is implemented in the
TM-DT software. The TM-DT software discloses the virtual data space, which is identified by box ID, to applications. The box ID can be used by multiple applications, making it possible to easily configure a system for exchanging data between applications.
The communication box can be set and used from applications compatible with Epson ePOS SDK and ePOS-
Device XML.
This can be used in TM-DT software Ver.2.5 or later.
Communication Box Mechanism
<MemberID>
-App1
-App2
<MemberID>
-App1
<MemberID>
-App2
4
The TM-DT software manages the communication box with a box ID (BoxID in the figure above). Data can be exchanged between applications that belong to the communication box. In the figure, applications App1 and
App2 exchange data using the communication box with BoxID:1.
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An example for processing the data using communication box
1
The product receive a barcode data scanned from scanner.
2
TM-DT Software notify the barcode data to App2.
3
App2 acquire the barcode data, then convert to POS data.
4
App2 sends display data to communication box of TM-DT Software.
5
TM-DT Software notify the data is stored into communication box to App1.
6
App1 acquire the stored display data from communication box.
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Server Direct Print
Server Direct Print is implemented in the TM-DT software. The function allows the TM-DT software to issue printing requests to Web server applications, conduct printing upon directly acquiring print data from the Web server, and notify the printing results to applications.
General printing system applications perform printing upon designating the printer. A function for including ePOS-Print XML print data in response to printing requests can be implemented in server direct print applications. Since the printer IP address is not specified from the application, printing can be performed via the Internet even in environments where printing is difficult because the IP address cannot be acquired on the Web server side or the device cannot be controlled via the Internet due to security policy settings.
Because the Web server application only includes print data in the response, printing can be performed without designating the printer.
Processing Flow Using the Server Direct Print Function
1
The TM-DT software issues a print request to the Web server application.
2
The Web server application sends a response that includes print data to the TM-DT software.
3
The TM-DT software sends print data to the printer and performs printing.
4
The software notifies the printing results to the application.
Items to be Prepared by the Customer
•
Web server
•
Application for including print data in the responses to requests from the TM-DT software
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Setting Items
Setting
Enabling /Disabling ePOS-Device Service (
Server direct print (
)
Status notification ( page 108
)
Proxy settings (
Items
•
Enabling ePOS-Device Service
•
Enabling the device control
•
Enabling the Server Direct Print
•
Enabling the Status Notification
•
Application server settings
•
Application server settings
•
Printer model (for network printer only)
•
Device ID
•
IP address (for network printer only)
•
Proxy server settings
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Device Data Notification
A device data notification function for using input data from a barcode scanner, etc. connected to this product as a trigger to receive print data or other data for controlling a device directly from the Web server and notifying the control results to the application is implemented in the TM-DT software.
The Web server application can control the printer and device designated simply by including print data or device control data in the response.
You can configure a system for performing printing and controlling peripherals based on data notices from the device.
This can be used in TM-DT software Ver.3.0 or later.
General printing system applications commence printing from the application side. A function for including print data in responses to printing requests cab be implemented in the applications mounted on Web servers through device data notification. This function can be used to perform printing by using an ID number scanned by a barcode scanner as a trigger.
Processing Flow Using the Device Data Notification Function
1
The operator scans the ID number, etc. with a barcode scanner.
2
Application for including device control data in response to requests from the TM-DT software
3
The Web server application sends a response that includes device control data to the
TM-DT software.
4
The TM-DT software sends the control data to the target device, and processing is performed.
5
The TM-DT software notifies the device control results to the application.
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Items to be Prepared by the Customer
•
Web server
•
Application for including device control data in response to requests from the TM-DT software
Setting Items
Setting
Enabling /Disabling ePOS-Device Service (
)
)
Device data notification ( page 108
)
)
Customer display (
)
Key input device (
Serial communication device ( page 102
)
)
Device control script - Add/delete ( page 103
)
Proxy settings (
Items
•
Enabling ePOS-Device Service
•
Enabling the device control
•
Enabling the Device Data Notification
•
Application server settings
•
Error settings
•
Printer model (for network printer only)
•
Device ID
•
IP address (for network printer only)
•
Use / Do not use
•
Device ID
•
Select the device control script
•
Device ID
•
Select the device control script
•
Communication settings
•
Device ID
•
Select the device control script
•
Register the device control script files
•
Proxy server settings
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Web Server
You can configure a Web server system which mounts the server-side scripting (Perl or php) Web contents on the Apache HTTP Server, which is the operating environment for the TM-DT software. You can also use the
SQLite database. Moreover, you can configure an automatic update system of Web contents for automatically updating Web contents from a separate Web server at regular intervals.
For the PHP and Perl versions, see
"TM-DT Software Specification" (page 124)
.
Preparation of Web content
File format
•
HTML files
•
CSS files
•
JavaScript
•
Image data
•
Perl script (*.cgi)
• php script (*.php)
Package file (*.zip)
Zip the files to be registered all together. The zip file name is arbitrary.
•
Use one-byte alphanumeric characters (ASCII characters) for a zip file name and sub-folder name.
•
The maximum size of the files before zipping is 100 MB. Otherwise, registering fails.
•
Web contents cannot be registered additionally. All files are overwritten and registered. Zip web contents before registering.
epsonsample.zip (Zip file)
index.html
css
*.css
img
*.bmp
*.jpg
*.png
js
*.js
sample
*.html
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•
When you access to registered web contents from an input terminal and so on, the URL differs depending on the folder structure of the zip file.
➀ http://[the product’s IP address]/index.html
➁ http://[the product’s IP address]/webpage/index.html
➀
epsonsample.zip
➁
epsonsample.zip
index.html
css
*.css
img
*.bmp
*.jpg
*.png
js
*.js
sample
*.html
webpage
.................................. : A folder added
index.html
css
*.css
img
*.bmp
*.jpg
*.png
js
*.js
sample
*.html
Register the prepared Web content file to TM-DT Software.
Setting Items
Setting
Enabling /Disabling ePOS-Device Service
)
Updating the web contents (
Items
•
Enabling ePOS-Device Service
•
Register the web content
•
Web server settings for automatically updating
•
Enabling automatic web content update
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Method Used to Set multiple TM-DT devices
To install and operate multiple this products you will need to set IP addresses for each device and configure various printing control settings.
The following method is available in order to configure settings efficiently.
•
Configure settings for each device separately using EPSON TMNet WebConfig
Basic setup procedure. Connect a keyboard and a display to the TM-DT devices and have a worker setup each device individually.
Save and register web content and certificate files to a USB memory stick or similar storage device.
See
"TM-DT Software Settings" on page 95 for more information on this method.
•
Configure settings using a TM-DT software settings file saved to a USB memory stick
This method is used to have the product automatically configure settings from the settings file on the USB memory stick. When doing so a user does not need to connect a keyboard and display to perform operations.
This is the conventional Easy Setup method.
Prepare a settings file (setting.ini) with TM-DT settings on a Windows computer. Then, put this settings file along with web content and the certificate file onto a USB memory stick.
A separate USB memory stick for each TM-DT will need to be prepared when setting IP addresses for multiple TM-DT devices individually.
See "Deployment Guide" for more information on this method.
•
Configure settings by building a configuration server system
This method automatically applies settings using the settings file downloaded by the TM-DT based on a request sent to the configuration server.
This allows for a more efficient configuration system through the setting of functions used to configure individual settings, such as different IP addresses for each TM-DT, on the configuration server.
First, build a configuration server system and prepare TM-DT settings data to include TM-DT settings, web content and the certificate file. You will need to configure settings for the TM-DT so that it sends the request to the configuration server.
See "Deployment Guide" for more information on this method.
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Features of each configuration method
The features of the configuration methods introduced below. Consider which configuration method best suits your circumstances.
Configuration method
Advantages Disadvantages Application
Co nfigur ing settin gs with the EPSON TMNet
WebConfig
Preparations such as creating a settings file and building a system for use are unnecessary.
As users set one unit at a time this method can be inefficient and mistakes can be made when configuring settings.
This method is suited to relatively small system setups.
Co nfigur ing settin gs with a USB memory stick
Simplifies the configuration process by implementing settings just by turning on the
TM-DT and inserting the USB memory stick.
The same USB memory stick cannot be used when changing settings between TM-DT devices.
This method is suited to a system where the same settings are applied to multiple products.
Co nfigur ing settin gs from a configuration server system
This allows for a system that changes settings for each TM-
DT.
A l o n g s e t u p p r o c e s s i s required, including the building of a configuration server system.
This method is suited to relatively large-scale system setups where settings change for each TM-DT.
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Controlling POS Peripherals from Smart Devices
A function for controlling this product's POS peripherals and network printers from native applications of smart devices (iOS/Android
TM
/Universal Windows Apps) is implemented in the TM-DT software.
Utilizing Epson ePOS SDK, you can easily configure an application system using API for controlling POS peripherals and printers.
This function does not support printing on the slip printer or the endorsement printer of this product.
Setting Items
Setting
Enabling /Disabling ePOS-Device Service
)
)
Customer display (
)
Key input device (
)
Serial communication device ( page 102
)
Device control script - Add/delete ( page 103
)
Items
•
Enabling ePOS-Device Service
•
Enabling the device control
•
Printer model (for network printer only)
•
Device ID
•
IP address (for network printer only)
•
Use/Do not use
•
Device ID
•
Select the device control script
•
Device ID
•
Select the device control script
•
Communication settings
•
Device ID
•
Select the device control script
•
Register the device control script
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Controlling POS Peripherals from Web Applications
The TM-DT software implements a function allowing Web applications to control the printers of this product,
POS peripherals, and network printers.
Using the Epson ePOS SDK for JavaScript, you can easily construct an application system by utilizing APIs for controlling POS peripherals and printers.
Setting Items
Setting
Enabling /Disabling ePOS-Device Service
)
)
Customer display (
)
Key input device (
)
Serial communication device ( page 102
)
Device control script - Add/delete ( page 103
)
Device control program - Device registration ( page 104
)
Device control program - Add/delete (
)
Product’s shutdown ( page 115 )
Items
•
Enabling ePOS-Device Service
•
Enabling the device control
•
Printer model (for network printer only)
•
Device ID
•
IP address (for network printer only)
•
Use/Do not use
•
Device ID
•
Select the device control script
•
Device ID
•
Select the device control script
•
Communication settings
•
Device ID
•
Select the device control script
•
Registering the device control script
•
Device ID
•
Select the device control script
•
Registering the device control program
•
Shutdown settings
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Printing from Web Service Compatible Applications
A function for controlling this product's receipt printer, POS peripherals, and network printers from applications compatible with Web services is implemented in the TM-DT software.
Through using the ePOS-Print XML system, you can perform printing from various device applications compatible with SOAP/HTTP communications. You can configure a system for controlling printers without depending on the OS. Moreover, because there is no need to install drivers and plug-ins to terminals, you can perform printing from a wide range of devices and systems compatible with Web services.
This function does not support printing on the slip printer or the endorsement printer of this product.
Setting Items
Setting
Enabling /Disabling ePOS-Device Service
)
Items
•
Enabling ePOS-Device Service
•
Enabling the device control
•
Printer model (for network printer only)
•
Device ID
•
IP address (for network printer only)
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Controlling POS Peripherals from Socket Communication Compatible Applications
A function for controlling this product's POS peripherals and network printers from applications compatible with Web services is implemented in the TM-DT software.
There is no need to install drivers and plug-ins to terminals.
Through using the ePOS-Device XML system, you can perform printing from various device applications compatible with socket communications. You can configure a system for controlling printers without depending on the OS. Moreover, because there is no need to install drivers and plug-ins to terminals, you can perform control of POS peripherals from a wide range of devices and systems compatible with Web services.
Setting Items
Setting
Enabling /Disabling ePOS-Device Service
)
)
Customer display (
)
Key input device (
)
Serial communication device ( page 102
)
Device control script - Add/delete ( page 103
)
Device control program - Device registration ( page 104
)
Device control program - Add/delete (
)
Product’s shutdown ( page 115 )
Items
•
Enabling ePOS-Device Service
•
Enabling the device control
•
Printer model (for network printer only)
•
Device ID
•
IP address (for network printer only)
•
Use/Do not use
•
Device ID
•
Select the device control script
•
Device ID
•
Select the device control script
•
Communication settings
•
Device ID
•
Select the device control script
•
Registering the device control script
•
Device ID
•
Select the device control script
•
Registering the device control program
•
Shutdown settings
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TM-DT Software Settings
Use EPSON TMNet WebConfig to set the TM-DT software.
Each section describes the items that are displayed from [Information] and [Settings] of EPSON TMNet Web-
Config.
Starting EPSON TMNet WebConfig
Start EPSON TMNet WebConfig using the method below.
If ePOS-Device Service is invalid, EPSON TMNet WebConfig will not start. For details, see
"Enabling or Disabling ePOS-Device Service" (page 66) .
1
Connect a display and a mouse to the product.
Log in as the Administrator.
2
Start TMNet WebConfig from the shortcut on the desktop.
3
“Windows Security” screen appears, input the user name and password, then click [OK].
For detail, see "Settings - Admin settings - Admin information - Password" (page 123) .
EPSON TMNet WebConfig starts.
When setting from a PC connected to the network, enter the following into the Web browser URL entry field.
http://
<product’s IP address>
/webconfig/
4
Help Screen Display
Click [Help] to display the help screen for EPSON TMNet WebConfig.
Version Screen Display
Click [About] to display the version screen for EPSON TMNet WebConfig.
Updating TM-DT Software
When you update the TM-DT software, you can use its new functions. Download the following file from
Epson's Web site to update.
File name: ePOS-Device System Update Package
For details on how to update, see the Readme file inside the ePOS-Device update package.
You cannot downgrade the TM-DT software.
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Information - Current status
You can check the basic settings for this product.
Item
Ad min info r mation
Administrator name
Installation location
Description
Displays the administrator name for this product.
Displays the installation location for this product.
We b s e r v i c e function
Status of
Web content update
Web service function
Automatic update for Web content
Displays whether the Web service function is enabled or not.
Displays the schedule for automatic updates for Web content.
Date and time of Web content installed
Displays the date and time that the Web contents were installed.
Date and time of last automatic update
Displays the date and time of the last automatic update performed.
Result of automatic update
Ser ver direct print
Run state
ID
Server 1
Server 2 *
Server 3 *
Displays the result of the automatic update.
Displays the run state of the server direct print.
Displays the web server ID acquiring print data of the server direct print.
Displays the interval for acquiring print data.
Interval (sec.)
Date and time last run
Displays the date and time last run of the server direct print.
Final run results
Displays the final run results of the server direct print.
Status notification
Run state
ID
Interval (sec.)
Date and time last run
Final run results
Displays the run state of the status notification.
Displays the web server ID sending status notification.
Displays the interval for sending status notification.
Displays the date and time last run of the status notification.
Displays the final run results of the status notification.
∗
This is displayed with TM-DT software Ver.3.0 or later.
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Information - System settings - Network
You can check the network settings for this product.
TCP/IP Information
(Wired LAN)
Item
IP address
Subnet Mask
Description
Displays this product's IP address for a wired LAN network.
Displays the subnet mask.
Default Gateway Displays the default gateway.
Acquire DNS Ser ver
Address Automatically
DNS Server Address
(in order of use)
Displays whether the Acquire DNS Server Address Automatically function is enabled or not.
Displays automatically acquired DNS server addresses in the order they are used.
TCP/IP Information
(Wireless LAN)
IP address
Subnet Mask
Default Gateway
Acquire DNS Server
Address Automatically
DNS Server Address
(in order of use)
Wireless LAN Setting
(Wireless LAN)
Network Mode
SSID
Security
(SSL settings)
Proxy settings
SSL
Domain of the certificate
Validity period of the certificate
Web content update
Displays this product's IP address for a wireless LAN network.
Displays the subnet mask.
Displays the default gateway.
Displays whether the Acquire DNS Server Address Automatically function is enabled or not.
Displays automatically acquired DNS server addresses in the order they are used.
Displays this product's wireless LAN network mode.
Displays the SSID for the registered wireless LAN network.
Displays whether the SSL is enable or disable.
Displays the domain of the certificate.
Displays the validity period of the certificate.
Web contents automatic update, displaying whether or not proxy is used.
Certificate List
Server Direct Print
Status notification
Store/restore settings
Server direct print, displaying whether or not proxy is used.
Status notification, displaying whether or not proxy is used.
Store / restore settings, displaying whether or not proxy is used.
Update Web ser vice functions
Update web service function, displaying whether or not proxy is used.
Deployment
Device Data
Notification
Deployment, displaying whether or not proxy is used.
Device data notification, displaying whether or not proxy is used.
A list of the certificates issued in the SSL settings is displayed.
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Information - System settings - Date and Time
You can check this product's time settings.
Item Description
Date and Time Displays the time and the time zone set for this product.
Automatically adjust clock for
Daylight Saving Time
Displays whether the automatic daylight saving time adjustment function is enabled or not.
Use Time Server
Time Server
Displays whether the function to use a time server is enabled or not.
Displays the address set as a time server.
Settings - Web service settings - Startup settings
Performs the settings for the Web services that are provided with the TM-DT software.
Web service function
Item Description
Device control Enables or disables device control functions that use Web service.
Network disconnection detection (sec.) *1:
Set the time to detect network disconnection. You can set 5, 15, 30, or 45 seconds. The initial setting is 45 seconds.
Automatic update of Web content
Enables or disables the automatic update function for Web content.
Print function
Server direct print
Status notification
Enables or disables the server direct print function.
Enables or disables the status notification function.
Device Data Notification Enables or disables the device data notification function.
The automatic registration and deletion of the key input device
Enables or disables the automatic registration / deletion function of the key input device.
Apply Registers the settings to this product.
Spooler *2 Enables or disables the spooler function.
Apply Registers the settings to this product.
∗
1 This can be used in TM-DT software Ver.4.1 or later. In the earlier version, the time is fixed to 45 seconds.
∗
2 This can be used in TM-DT software Ver.3.0 or later.
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Settings - Web service settings - Printer
Performs the settings for printers controlled by TM-DT Software.
You can set the printers when you have set [Enable] under [Device control] in the
"Settings - Web service settings - Startup settings" (page 98)
Item
Device ID
Description
Set the ID for the controlled printer. (Any character string)
The initial value for the device ID for the printer equipped in this product is "local_printer".
Type
Model no.
IP address
Retry interval
Add
Registered printers
Test printing
Operating test
Delete
Select the type for the controlled printer.
Select the model number for the controlled printer.
Set the printer IP address for each device ID.
Set the timeout retry interval.
Adds the printer on this product.
Displays a list of registered printers.
Performs a test printing. "TEST_PRINT" is printed.
Click "Operating test" to display the "Operating test" window. Perform an operating test for the hybrid printer.
For details, refer to "Operating Test" (page 99) .
Deletes a registered printer.
4
Operating Test
Receipt
Slip
Endorsement
MICR
Item
Test Printing
Start printing
Cancel printing
Start printing
Cancel printing
Pull-down menu
Start reading
Cancel reading
Eject
Close
Description
Perform a test printing. “TEST_PRINT” is printed.
Perform a slip printing test. “TEST_PRINT” is printed.
Cancels printing.
Performs an endorsement printing test. “TEST_PRINT” is printed.
Cancels printing.
Select a reading format.
Starts reading.
Cancels reading.
Ejects paper.
Closes the window.
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Settings - Web service settings - Customer Display
Performs the settings for the customer display controlled by TM-DT Software.
You can set the customer display when you have set [Enable] under [Device control] in the
"Settings - Web service settings - Startup settings" (page 98)
Do not use
Item Description
Do not use a customer display.
Use
Communication settings
Communication speed (bps)
Data bit
Parity
Use a customer display.
Set the communication speed.
Brightness setting
Display test
Apply
Set the data bit.
Set the parity.
Set the brightness of the customer display in percentages.
You can set 20%, 40%, 60%, or 100%. The maximum brightness is 100%.
Check if the customer display operates properly.
When [Display test] is clicked, characters appear on the customer display.
Registers the settings to this product.
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Settings - Web service settings - Key input device
Performs the settings for the key input device controlled by TM-DT Software.
You can set the key input devices when you have set [Enable] under [Device control] in the
"Settings - Web service settings - Startup settings" (page 98)
Device ID
Item Description
Set the ID for the key input device.
Device name
Control script
Add
Registered key input devices
Operating test
Delete
Set the device name for the key input device.
Set the device control script to control the key input device.
Register device control scripts as necessary. For details, refer to
- Web service settings - Control script - Add/delete" (page 103) .
Registers the key input device.
Displays a list of registered key input devices.
Performs an operating test for a registered key input device.
1. Click to display the "Operating Test" window.
2. Operate the key input device.
3. Confirm that correct operation is performed.
Deletes a registered key input device.
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Settings - Web Service settings - Serial communication Device
Performs the settings for serial communication devices controlled by TM-DT Software.
You can set the serial communication devices when you have set [Enable] under [Device control] in the
"Settings - Web service settings - Startup settings" (page 98)
Item Description
Device ID Set the device ID.
D e v i c e name
Control script
Model selection
Port selection
Physical serial port
Serial port on the rear of this product.
USB port 1 ~ 6 USB ports on the rear of this product.
If connecting a serial device using the COM-USB cable, select the appropriate USB port.
The USB port numbers can be confirmed on [Display port location].
Display port location
Select the device model name.
Select the device port.
Displays the window that shows this product's port positions.
Set the device control script for controlling the serial communication device.
Register device control scripts as necessary. For details, refer to
- Web service settings - Control script - Add/delete" (page 103)
.
Communication speed (bps)
Data bit
Parity
Stop bit
Flow control
Add
Registered serial communication devices
Detailed display
Operating test
Delete
Set the device communication speed.
Set the data bit.
Set the parity.
Set the stop bit.
Set the flow control.
Registers the serial communication device on this product.
Displays a list of registered serial communication devices.
Displays the device settings confirmation window.
Performs an operating test for a registered serial communication device.
1. Click to display the "Operating Test" window.
2. Enter a value and click [Send].
3. Confirm that correct operation is performed.
Deletes a registered serial communication device.
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Settings - Web Service settings - Other Device
Performs settings for other devices controlled by TM-DT Software.
Device ID
Item Description
Set the ID for the controlled device.
Control script
Add
Other registered devices
Delete
Set the device control script to control the device.
Register device control scripts as necessary.
For details, refer to
"Settings - Web service settings - Control script - Add/ delete" (page 103)
.
Registers the device on this product.
Displays other devices registered on this product.
Deletes the corresponding device control script from this product.
Settings - Web service settings - Control script - Add/delete
Performs registration or deletion for device control scripts used by TM-DT Software.
Item
Control script to be registered
Description
Set the control script to be registered.
Control script
Add
Registered control scripts
Delete in use
Specifies the control script file of the device being registered.
Registers the device control script on this product.
Displays a list of device control scripts registered on this product based on the device type.
Deletes the corresponding device control script from this product.
You cannot delete it if the control script is being used.
The corresponding device control script is in use.
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Settings - Web service settings - Control program - Device registration
Performs settings for devices controlled by TM-DT Software. You can set the devices when you have set
.
Item Description
Device ID Set the ID for the controlled device.
Control program
Add
Registered devices
Delete
Set the device control program to control the device.
Register device control programs as necessary.
For details, refer to
"Settings - Web service settings - Control script - Add/ delete" on page 103
.
Registers the device control program on this product.
Displays a list of device registered on this product based on the device type.
Deletes the corresponding device control program from this product.
Settings - Web service settings - Control program - Add/delete
Performs registration or deletion for device control program used by TM-DT Software.
Item
Control program to be registered
Description
Set the control program to be registered.
+
Control program file
Add
Registered control programs
Detailed display
Delete
Adds a file selection box for control program files.
Specifies the control program file of the device being registered.
Registers the device control program on this product.
Displays a list of device control programs registered on this product based on the device type.
Displays the details of the control program.
Deletes the corresponding device control program from this product.
You cannot delete it if the control program is being used.
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Settings - Web service settings - Print Settings - Spooler
Performs settings for spooler and print forwarding.
This can be used in TM-DT software Ver.3.0 or later.
You can set the spooler and print forwarding when you have set [Enable] under [Spooler] in the
"Settings - Web service settings - Startup settings" (page 98)
Spooler
Settings
Item
Retry
Description
Count Sets the number of retries for when printing error occurs.
When printing fails for the set number of times, printing is performed from the forwarded printer if the forwarding path is set.
Interval (sec.) Sets the interval between retries when printing error occurs.
Message Text Message Text
Text Attributes
Position
Cut
Apply
Print forwarding route to be registered
Primary Printer
Secondary Printer
Tertiary Printer
Register
Registered Print forwarding routes
Delete
Sets the character string of the notice message that is printed when forward processing takes place.
Sets the character decoration of the notice message.
Sets the printing position of the notice message.
Sets whether or not to cut the paper after printing the notice message.
Saves the notice message settings to this product.
Sets the printer to be set for forwarding path.
Sets the forwarded printer for cases where the primary printer fails to print.
Sets the forwarded printer for cases where the primary printer and the secondary printer fail to print.
Saves the forwarding path settings to this product.
A list of the registered forwarding paths is displayed.
Deletes the settings of ticked forwarding paths.
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Settings - Web Service settings - Web Content - Update settings
Performs settings for the installation method and update settings for the Web content registered on this product.
You can set the automatic update when you have set [Enable] under [Automatic update of web content] in the
"Settings - Web service settings - Startup settings" (page 98) .
Item
Automatic update settings
Update schedule
ID
Password
Description
Set the schedule for automatic update of the Web content.
Sets ID for identifying this product at the Web server.
This ID will be the user ID used for Digest authentication. This set value will also be passed as an ID parameter value for the form data posted to the server.
Sets password used for Digest authentication.
Manual update
File URL Specify a URL for the file to automatically update.
After designating it, click "Access test" and check if the URL is properly specified.
Server Authentication Sets whether or not to conduct server authentication based on the registered certificate when conducting access by https.
Apply Registers the automatic update settings on this product.
After setting settings, update Web content immediately
Web content file
(*.zip)
After the automatic update settings are registered on this product, the
Web content will be updated.
Specifies the registered Web content.
Upload Uploads the specified Web content.
∗
This can be used in TM-DT software Ver.3.0 or later.
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Settings - Web service settings - Server access - Direct Print
Performs settings for server direct print.
You can set the server direct print when you have set [Enable] under [Server Direct Print] in the
"Settings - Web service settings - Startup settings" (page 98)
.
Item
ID
Password
Description
Sets the ID for identifying this product on the Web server side.
This ID becomes the user ID used for Digest authentication. The set value is also passed as the ID parameter value of the form data to be posted to the server.
Specify the password to be used for Digest authentication for the server.
Server 1
Server 2 *
Server 3 *
Server Authentication *
Apply
URL
Interval (sec.)
Set the web server URL for acquiring print data.
After designating it, click "Access test" and check if the URL is properly specified.
Set the request interval (printing request).
Sets whether or not to conduct server authentication based on the registered certificate when conducting access by https.
Registers the settings to this product.
∗
This can be used in TM-DT software Ver.3.0 or later.
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Settings - Web Service settings - Server access - Status notification
Performs settings for status notification.
You can set the status notification when you have set [Enable] under [Status Notification] in the
"Settings - Web service settings - Startup settings" (page 98)
.
Item
ID
Password
Description
Sets the ID for identifying this product on the Web server side.
This ID becomes the user ID used for Digest authentication. The set value is also passed as the ID parameter value of the form data to be posted to the server.
Specify the password to be used for Digest authentication for the server.
URL
Interval (sec.)
Server Authentication *
Apply
Set the web server URL for sending status notifications.
After designating it, click "Access test" and check if the URL is properly specified.
Set the interval for sending status notifications.
Sets whether or not to conduct server authentication based on the registered certificate when conducting access by https.
Registers the settings to this product.
∗
This can be used in TM-DT software Ver.3.0 or later.
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Settings - Web Service settings - Server access - Device Data Notification
Performs settings for device data notification.
This can be used in TM-DT software Ver.3.0 or later.
You can set the device data notification when you have set [Enable] under [Device Data Notification] in the
"Settings - Web service settings - Startup settings" (page 98) .
Settings
Item
Server access
ID
Password
Description
Sets the ID for identifying this product on the Web server side.
This ID becomes the user ID used for Digest authentication. The set value is also passed as the ID parameter value of the form data to be posted to the server.
Specify the password to be used for Digest authentication for the server.
POST Error
Devices
URL Set the web server URL and path to applications.
Ex: After specifying http://[Web server IP address]/Test_device.php, click
[Access Test] and confirm whether or not access is possible.
Server Authentication
Sets whether or not to conduct server authentication based on the registered certificate when conducting access by https.
Box ID
Print Message
Message Text
Text Attributes
Cut
Specifies the BoxID of the communication box.
Sets whether or not to print an error message when Post fails.
Sets whether or not to print an error message when Post error occurs.
Sets the character string of the error message.
Sets the text decoration of the error message.
Sets whether or not to cut the paper.
Selects the device for using device data notification.
Capture
Devices
Apply Registers the settings to this product.
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Settings - System settings - Network - Wired LAN - TCP/IP
Sets the IP address, etc. of this product's cable LAN.
Item
Get IP Address
IP Address
Description
Sets the method of getting the IP address.
Sets the IP address when [Get IP Address] is set to [Manual].
Subnet Mask
Default Gateway
Acquire DNS Server
Address Automatically
DNS Server Address(in order of use)
Print IP Address *
Apply
Sets the subnet mask when [Get IP Address] is set to [Manual].
Sets the default gateway when [Get IP Address] is set to [Manual].
Sets the method of getting the address of the DNS server when [Get IP
Address] is set to [Manual].
Sets the addresses of the DNS server in order of usage when [Acquire
DNS Server Address Automatically] is set to [Disable].
When this setting is [Enable], if [Get IP Address] is set to [Auto], the IP address is printed when it is acquired.
Registers the settings to this product.
∗
This can be used in TM-DT software Ver.3.0 or later.
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Settings - System settings - Network - Wireless LAN
Performs settings for a wireless LAN network when the optional wireless LAN cable set (OT-WL01) is used.
Item
SSID
Network mode
Description
Sets the SSID.
If you want to set an optional SSID, select [ Input directly ] and set the optional SSID. ASCII characters including space characters can be used for the SSID.
If using an existing SSID, select [ Select from the list ] and configure an optional SSID from the list.
Sets this product's network mode.
Authentication Method
Security Mode
Default WEP Key
WEP key
WPA/WPA2 Pre-Shared Key
Apply
Sets the authentication algorithm.
In the initial settings, the authentication system is set to Open System.
For security reasons, use this product after first changing the setting.
Sets the encryption algorithm.
In the initial settings, the encryption system is set to None. For security reasons, use this product after first changing the setting.
Sets the WEP key to use.
Sets the WEP key.
ASCII characters including space characters can be used for the WEP key.
Enter the pass phrase of the pre-shared key when [Security mode] is set to "WPA" or "WPA2".
ASCII characters including space characters can be used for the preshared key.
Registers the settings to this product.
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Settings - System settings - Network - Wireless LAN - TCP/IP
Performs settings for a wireless LAN such as IP address when the optional wireless LAN cable set (OTWL01) is used.
Item Description
Get IP Address Sets the method of getting the IP address.
IP Address
Subnet Mask
Default Gateway
Acquire DNS Server Address Automatically
DNS Server Address(in order of use)
Print IP Address *
Sets the IP address when [Get IP Address] is set to [Manual].
Sets the subnet mask when [Get IP Address] is set to [Manual].
Sets the default gateway when [Get IP Address] is set to [Manual].
Sets the method of getting the address of the DNS server when [Get IP
Address] is set to [Auto].
Sets the addresses of the DNS server in order of usage when [Acquire
DNS Server Address Automatically] is set to [Disable].
When this setting is [Enable], if [Get IP Address] is set to [Auto], the IP address is printed when it is acquired.
Registers the settings to this product.
Apply
∗
This can be used in TM-DT software Ver.3.0 or later.
Settings - System settings - Security - SSL
Performs SSL settings for this product.
Disable
Enable
Apply
Item
Remove the certificate
Description
Disables SSL authentication.
Select this checkbox to delete the SSL certificate.
It can only be selected when the SSL setting is [Disabled].
Create the self signed certificate
Update the certificate
Private key file
Enables SSL authentication.
Create a self signed certificate to be registered to this product.
It can only be selected when the SSL setting is [Enabled].
Renews certificates registered to this product.
It can only be selected when the SSL setting is [Enabled].
Selects private key files registered to this product.
It can only be selected when the SSL setting is [Enabled].
Certificate file Selects server certificate files registered to this product.
It can only be selected when the SSL setting is [Enabled].
Certificate chain file(Option) Selects certificate chain files registered to this product.
It can only be selected when the SSL setting is [Enabled].
Registers the settings to this product.
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Settings - System settings - Web access - Proxy settings
Performs settings for this product's proxy and the services that use the proxy.
This can be used in TM-DT software Ver.3.0 or later.
Item Description
Proxy URL Input the URL for the proxy server in use.
Proxy port no.
ID
Password
Proxy settings Wen content update
Apply
Input the port number for the proxy server in use.
Register the ID for proxy authentication.
Register the password for proxy authentication.
Sets whether or not to use proxy for automatic update of Web content.
Server direct print
Status notification
Sets whether or not to use proxy for server direct print.
Sets whether or not to use proxy for status notification.
Store/restore settings Sets whether or not to use proxy for store/restore settings.
Update Web service function Sets whether or not to use proxy for the update Web service function.
Deployment
Device Data Notification
Sets whether or not to use proxy for deployment.
Sets whether or not to use proxy for device data notification.
Registers the settings to this product.
Settings - System settings - Web access - Server authentication
Registers certificates to this product and sets or deletes registered certificates.
This can be used in TM-DT software Ver.3.0 or later.
Item Description
Import Certificates
Certificate List
Certificate file
Update
Issuer
Issuer to
Delete
Specifies the certificate file to be registered to this product.
Registers the specified certificate file to this product.
The list of certificate files and detailed information registered to this product is displayed. By applying a tick to the listed certificates, it becomes possible to use [Delete].
Detailed information of certificates can be confirmed.
Delete the ticked certificates.
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Settings - System settings - Access Point - Software access point settings
These settings are performed when using the cable LAN cable set (OT-WLO1) as the software access point.
This function can be used with Windows Embedded POSReady 7 OS and TM-DT software of Ver. 3.0 or later.
Item Description
Disable Renders the software access point invalid.
Enable
SSID
Password
Apply
Validates the software access point.
Enter the software access point password.
The initial setting is below.
TM-DT-
<product’s serial number>
Register the software access point password.
This is not configured in the default settings. In this case, this product automatically generates and prints a password.
Registers the settings to this product.
Settings - System settings - Date and time - Time settings
Performs time settings for this product.
Item
Date and time
Description
Sets the time and date.
Time Zone
Automatically adjust clock for Daylight Saving
Time
Sets the area. Sets the time difference from Coordinated Universal Time.
Selects whether to automatically adjust the clock for Daylight Saving
Time.
Use Time Server
Time Server
Apply
Selects whether to use a time server.
Specifies the URL for the time server.
Registers the settings to this product.
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Settings - System settings - Power - Shutdown settings
Performs shutdown settings for this product.
Item Description
S h u t d o w n settings
When the power button is pressed
Set the operation when you press the power button.
ePOS-Device S h u t d o w n permission
Specify the permission settings for shutdown from Epson ePOS SDK for
JavaScript or ePOS-Device XML.
P a s s w o r d protection
Shutdown
Restart *
Apply
Turn off the power
Execute Restart
Specifies whether to perform password authentication for shutdown from an application compatible with ePOS-Device XML or Epson ePOS
SDK for JavaScript.
It can be selected when "Shutdown permission" is "Permit".
Registers the settings to this product.
Shuts down the product.
Restarts this product.
∗
This can be used in TM-DT software Ver.3.0 or later.
Settings - Admin settings - Maintenance - Store restore settings
Stores and restores various settings for TM-DT Software.
Auto backup/
Auto restore settings *
Item
Auto store settings *
Auto restore settings *
Apply
Storing settings
Acquire
Register user specified folder *
Folder path
Add
Registered user specified folder
Delete
Description
Sets whether or not to automatically store the TM-DT software settings.
Sets whether or not to automatically restore the TM-DT software settings.
Registers the settings to this product.
Acquires this product's setting files.
Specifies the folder path for automatically saving the TM-DT software settings.
Saves the folder path settings to this product.
A list of the folder paths registered to this product is displayed. When a listed folder path is ticked, it becomes possible to use [Delete].
Deletes the folder path that is ticked.
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Restoring the settings
Item
Specify a local file
Setting file
Description
Select this when recovering this product using locally saved setting files.
Specifies the setting files for restoring the TM-DT software settings.
If you want to restore setting files on an optional file path, select [Input directly] and specify the optional file path.
If you want to restore this product's settings using the setting files in the [User specified folder], select [Select from the list] and specify an optional setting file from the list.
Specify a file URL
ID *
Select when restoring this product using a setting files stored on a Web server.
Sets the ID for identifying the setting file for restoring the TM-DT software settings on the Web server side.
This ID becomes the user ID used for Digest authentication. The set value is also passed as the ID parameter value of the form data to be posted to the server.
Password *
Setting file URL
Specify the password to be used for Digest authentication for the server.
Set the web server URL and path to applications.
Ex: After specifying http://[Web server IP address]/Test_device.php, click [Access Test] and confirm whether or not access is possible.
Restore
Server Authentication * Sets whether or not to conduct server authentication based on the registered certificate when conducting access by https.
Restores the product from the specified setting file.
Save URL settings Saves the setting file URL settings.
∗
This can be used in TM-DT software Ver.3.0 or later.
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Restored items
Items to be restored in the [Restore the settings] are as follows.
Item
Startup settings
Registered device
Control script
Control program
Print settings
Printer
Customer display
Kay input device
Serial communication device
Other device
Spooler
•
Device control
•
Automatic update of Web content
•
Server direct print
•
Status notification
•
Device Data Notification
•
Automatic register / delete of key input device
•
Spooler
•
Device ID
•
Type
•
Model no.
•
IP address
•
Retry interval
•
Do not use/use
•
Communication settings
∗
Communication speed
∗
Data bit
∗
Parity
•
Brightness setting
•
Device ID
•
Device name
•
VID/PID
•
Control script
•
Device ID
•
Device name
•
VID/PID
•
Control script
•
Communication settings
∗
Communication speed
∗
Data bit
∗
Parity
∗
Stop bit
∗
Flow control
•
Device ID
•
Control script
•
Registered control scripts
•
Registered devices
•
Registered control programs
•
Spooler settings
•
Forwarding message
•
Registered print forwarding route
Availability
Available
Available
Available
Available
Available
Available
Available
Available
Available
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Web content
Server access
Wired LAN
Item
Automatic update settings
Server direct print
Status notification
Device Data Notification
TCP/IP settings
•
Update schedule
•
ID
•
Password
•
File URL
•
Server authentication
•
ID
•
Password
•
Server 1 ~ 3
∗
URL
∗
Interval
•
Server authentication
•
ID
•
Password
•
URL
•
Interval
•
Server authentication
•
Server access
∗
ID
∗
Password
∗
URL
∗
Server authentication
∗
BoxID
•
POST Error
∗
Message Enable/Disable
∗
Message
∗
Text attribute
∗
Cut Enable/Disable
•
Captured device
•
Get IP address
•
IP address
•
Subnet Mask
•
Default gateway
•
Acquire DNS server address automatically
•
DNS server address (in order of use)
Availability
Available
Available
Available
Available
Available
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Wireless LAN
Security
Web access
Access point
Date and time
Power
Wireless settings
TCP/IP settings
SSL settings
Proxy settings
Server authentication
Software access point settings
Time settings
Shutdown settings
Item Availability
•
SSID
•
Network mode
•
Authentication method
•
Security mode
•
Default WEP key
•
WEP key
•
WPA/WPA2 pre-shared key
•
Get IP address
•
IP address
•
Subnet mask
•
Default gateway
•
Acquire DNS server address automatically
•
DNS server address (in order of use)
•
Disable / Enable
•
Private key file
•
Certificate file
•
Certificate chain file (option)
•
Proxy URL
•
Proxy port no.
•
ID
•
Password
•
Proxy settings
•
Certificate file
•
Disable / Enable
•
SSID
•
Password
•
Date time
•
Time zone
•
Automatically adjust clock for daylight saving time
•
Use time server
•
Time server
•
When the power button is pressed
•
Shutdown permission
•
Password protection
Available
Available
Available
Available
Available
Available
Not available
Available
Available
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Chapter 4 System Development Using TM-DT Software
Maintenance
Admin information
Store/restore settings
Update web service function
Deployment
Password
Item
Administrator information
Availability
•
Store / restore settings with automatically
•
Specify the local file to use / Specify the file
URL to use
•
Setting file / setting file URL
•
ID
•
Password
•
Server authentication
•
Specify the local file to use / Specify the file
URL to use
•
Update file / Update file URL
•
ID
•
Password
•
Server authentication
•
ID
•
Password
•
URL
•
Parameter
•
Server authentication
•
Use deployment upon system start
•
Administrator name
•
Installation location
•
Password
Available
Available
Available
Available
Not available
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Settings - Admin settings - Maintenance - Initialization
Initializes the Web service settings for TM-DT Software.
Initialize
Item Description
Initializes the Web service settings.
If you initialize the Web service, the password for EPSON TMNet WebConfig will also be initialized.
The initial values are below.
•
User name: epson
•
Password: epson
Settings - Admin settings - Maintenance - Log
Acquires TM-DT Software's log file.
Item
Acquire a log file
Description
Acquires TM-DT Software's log file.
Settings - Admin settings - Maintenance - Update Web service function
Updates and sets the Web service function of TM-DT Software.
The latest version TM-DT software can be used through renewing the Web service functions.
Item Description
Specify a local file
Specify a file URL
Update
Save URL settings
Update file
ID *
Password *
Update file URL
Server authentication *
Select when updating the Web service using a locally saved update file.
Specify the URL of the file for updating.
Select when updating the Web service using an update file saved on the
Web server.
Sets the ID for identifying the renewal file on the Web server side.
This ID becomes the user ID used for Digest authentication. The set value is also passed as the ID parameter value of the form data to be posted to the server.
Sets the password used in Digest authentication.
Specify the Web server URL and path to the application.
Ex: Specify http://[Web server's IP address]/[For updating file name], then click [Access test] to confirm that access is possible.
Sets whether or not to conduct server authentication based on the registered certificate when conducting access by https.
Updates the Web service functions using the specified update file.
Saves the [Specify a file URL] setting to this product.
∗
This can be used in TM-DT software Ver.3.0 or later.
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Settings - Admin settings - Maintenance - Deployment
Sets the deployment for downloading and updating the TM-DT software, etc. setting files from the HTTP server.
This can be used in TM-DT software Ver.3.0 or later.
Item
ID
Description
Sets the ID for identifying this product on the Web server side. This ID becomes the user ID used in Digest authentication.
The set value is also passed as the ID parameter value of the form data to be posted to the server.
Password
URL
Parameter
Server authentication
Use deployment upon system start
Apply
After applying settings, start deployment immediately
Sets the password used in Digest authentication.
Specify the Web server URL and path to the application.
Ex: Specify http://[Web server's IP address]/[Setting file name], then click
[Access test] to confirm that access is possible.
Specifies the user specified information that is passed to the HTTP server.
Sets whether or not to conduct server authentication based on the registered certificate when conducting access by https.
Sets whether or not to conduct deployment when starting this product.
Save the deployment settings to this product.
After saving the deployment settings to this product, execute deployment.
4
Settings - Admin settings - Admin information - Admin information
Sets the administrator information for TM-DT Software.
Administrator name
Installation location
Apply
Item Description
Set the administrator name.
Set the installation location.
Registers the settings to this product.
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Settings - Admin settings - Admin information - Password
Sets the password for launch for EPSON TMNet Webconfig.
Item
Old password Input the current password.
Description
New password
New password (Reenter to confirm)
Apply
Input the new password.
For confirmation, input the new password again.
Registers the set password on this product.
•
The initial setting of user name and password for EPSON TMNet Webconfig are following.
User name: epson
Password: epson
•
Cannot change the user name
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TM-DT Software Specification
TM-DT Software specification is following.
Item
Web server
Communication box
*1
PHP Ver.5.4.5
Perl Ver.5.12.4
Maximum number of communication boxes that can be created
20
Maximum number of applications that can belong to one communication box
20
Description
Capacity for transmission histories that one communication box can hold
10,240 Byte
Size of data that can be transmitted at once 1,024 Byte
Spooler capacity *2
Maximum storage number of JobID *2
8 MB
2,000
∗
1: This can be used in TM-DT software Ver.2.5 or later.
∗
2: This can be used in TM-DT software Ver.3.0 or later.
Controllable printer
Model
Item Description
•
Following TM printers with the UB-E02, UB-E03, UB-E04, UB-R03, or UB-R04
∗
TM-T88V
∗
TM-T70
∗
TM-T70II
∗
TM-T82II
*1
∗
TM-T90
∗
TM-L90
∗
TM-H6000IV
∗
TM-T20
∗
TM-T20II
*1
∗
TM-U220
•
Following TM printers (Wi-Fi model)
∗
TM-P20
*1
∗
TM-P60II
∗
TM-P80
*1
•
Following TM-Intelligent Printers
∗
TM-T88V-DT
∗
TM-T70II-DT
∗
TM-H6000IV-DT
*2
20 at maximum Number of printers
∗
1 This can be used in TM-DT software Ver.3.0 or later.
∗
2 This can be used in TM-DT software Ver.4.0 or later.
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Controllable customer display
Model
Item
•
DM-D110
Description
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125
Chapter 5 PC-POS System Development
PC-POS System Development
This chapter describes the PC-POS System interface, the control method for devices, and system development using the Thin-Client environment.
PC-POS System Development
You can configure a simple POS System by installing POS applications and connecting a display with a touch panel and a barcode scanner to this product. You can also configure a system utilizing existing Windows POS applications.
Interface
The following table describes the interfaces of this product printer and connected peripherals that are recognized from Windows.
Device
Product’s printer USB
Interface Description
Recognized as a USB-connection TM-H6000IV.
TM printer (USB interface)
TM printer (Wired LAN/
Wireless LAN interface)
Cash drawer
USB
Network
Recognized as a USB-connection TM printer.
Recognized as a network connection TM printer.
Customer display
USB
(Same as the product’s printer)
COM4 *
Keyboard
Connects to the DK (Drawer-kick) connector but the interface is the same as for this product printer.
Connects to a USB connector but is recognized as a virtual COM port by the COM-USB conversion driver.
Recognized as a keyboard device.
HID standard device
(Barcode scanner etc.)
Serial communication device
COM1 Recognized as COM1 in the Windows system settings.
∗
This is a setting for when another USB-serial conversion device is not connected. If you connect a USB-serial conversion device, a COM port is assigned to that device for each connection. Refer to the Windows Device Manager for accurate information regarding ports.
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Chapter 5 PC-POS System Development
How to Control Peripherals
Printer
This product's printer and the Epson TM printer are controlled by ESC/POS commands.
The user can control the printer by using the ESC/POS command or the following development kit and driver.
•
EPSON OPOS ADK
•
EPSON OPOS ADK for .NET
•
EPSON JavaPOS ADK
•
EPSON Advanced Printer Driver
Cash drawer
The cash drawer control commands are incorporated into the printer's ESC/POS commands. The functions are incorporated into the printer development kit and drivers.
Customer display
The customer display is controlled by ESC/POS commands.
The user can control the customer display by using the ESC/POS command or the following development kit and driver.
•
OPOS ADK
•
OPOS ADK for .NET
•
JavaPOS ADK
•
EPSON Advanced Printer Driver for DM-D
5
Other devices
HID standard device
This Windows standard driver is recognized as a keyboard device.
Serial communication device
This is recognized as a Windows serial communication device. When dedicated drivers are prepared for each device, they can be controlled by the drivers. For details, see each device manual.
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Chapter 5 PC-POS System Development
Software and Manual
The following software and manuals are prepared for developing applications.
Development kit
EPSON OPOS ADK
EPSON JavaPOS ADK
Software
EPSON OPOS ADK for .NET
Overview
This OCX driver can control POS peripherals using OLE technology
*1
. Because controlling POS peripherals with original commands is not required on the application side, efficient system development is possible.
OPOS ADK for .NET is a Microsoft POS for .NET compliant business standard driver that allows you to develop applications that are compati-ble with UPOS (UnifiedPOS). When developing applications, use a separate development environment such as Microsoft Visual Studio .NET.
JavaPOS is the standard specification which defines an architecture and device interface (API) to access various
POS devices from a Java based system. Using JavaPOS standard API allows control with Java based applications of functions inherent to each device. A flexible design with
Java language and JavaPOS enables many different types of computer systems, such as stand alone or network configuration, to use a same application. You can use JavaPOS to build applications and drivers independently of platforms.
This allows flexible configurations using thin clients to meet the system requirements.
∗
: OLE technology developed by Microsoft divides software into part blocks. The OPOS driver is presupposed to be used with a development environment such as Visual Basic, unlike ordinary Windows drivers. It is not a driver to be used for printing from commercial applications.
5
Driver
Software
EPSON Advanced Printer Driver
EPSON Advanced Printer Driver for DM-D
Overview
This is a general Windows printer driver to which control of paper cutting and the cash drawer have been added, and it also has controls specific to POS.
The Status API (Epson original DLL) that monitors printer status and sends ESC/POS commands is also attached to this driver.
Use the package that supports the connected printer.
That for TM-T70II is installed in this product.
This is the Windows printer driver for control and display of the customer display.
A common customer display package is provided.
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Chapter 5 PC-POS System Development
Utility
Software
TM-H6000IV Utility
TM-DT Thin-Client system setup tool
IP address setting tool
ESC/POS command reference
Manual
ESC/POS command reference
Overview
This utility is for confirming and changing printer settings. It is already installed in this product.
This tool supports configuration of the Thin-Client system.
This tool is for setting the client's (this product's) IP address on the Thin-Client system server side.
Overview
ESC/POS is the command system for the Epson original printer and customer display. With ESC/POS commands, you can directly control all the TM printer functions, but detailed knowledge of printer specifications or combination of commands is required, compared to using a driver.
For details, see ESC/POS Command Reference.
TM printer https://reference.epson-biz.com/modules/ref_escpos/
Customer display https://reference.epson-biz.com/modules/ ref_escpos_dm_d_en/
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Chapter 5 PC-POS System Development
System Development using the Thin-Client Environment
You can configure a Thin-Client system utilizing the Windows PC-POS System.
The Thin-Client solutions provided by each company are used in system configuration.
For details, see the "TM-DT Thin-Client System Setup Guide".
Desktop Virtualization
Desktop virtualization is a system that virtualizes the entire OS client desktop. The OS desktop screen executed on the server is transferred to the client, and the user operates the virtual desktop to execute applications.
Control of Peripherals
•
Printer, cash drawer, customer display:
Control is performed through communication between the Epson communication modules mounted on the guest OS and client.
•
HID device:
Client's Windows standard driver is recognized as a keyboard device.
Application Virtualization
Application virtualization refers to virtualized systems for each application. The user executes without installing applications in the client OS. There are two methods for application virtualization. The virtualized applications are distributed and executed by the client, or the application screen executed in the server is transferred to the client and operated.
Control of Peripherals
The control method differs according to the method of application virtualization.
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Chapter 6 Product Specifications
Product Specifications
This chapter describes the TM-H6000IV-DT product specifications.
Computer Specifications
•
•
N2800 CPU model
Item
CPU
Memory Main memory
BIOS
Chipset
Video controller
Auxiliary storage
Interface
Power supply interlock switch
Mode 2
RTC/CMOS backup battery
Speaker
Ethernet
Powered USB
USB
Serial
VGA
DisplayPort
Drawer
Line-out
Mode 1
Specifications
Intel
®
Atom
TM
Processor N2800 (1MB Cache, 1.86 GHz)
4 GB, DDR3-1066 SO-DIMM slot
SPI Flash 4MB
Intel
®
NM10
On built-in CPU
SATA HDD (More than 500 GB)
10Base-T / 100Base-TX / 1000Base-T 1 port (RJ-45)
3 ports
3 ports USB 2.0
D-sub 9 pin male
D-sub 15 pin female, Analog RGB
1 DP1.1 (Female 16.1 mm x 4.76 mm)
RJ12 6 pin (24V 1A)
3.5 mm Mini-jack
Power is supplied to the USB device when the power supply to TM-H6000IV-
DT is on, and is not supplied to the USB device when the power supply is off.
(Set at factory shipment)
Power is constantly supplied to the USB device, regardless of whether TM-
H6000IV-DT is on or off.
RTC is backed up by lithium primary battery
Internal monaural speaker
(No output when an external speaker is connected to the Line-out jack)
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Chapter 6 Product Specifications
Item
Software BIOS
OS
TM-DT Software
Device control software
Power specifications
(Dedicated AC adapter)
Product power consumption
Specifications
AMI BIOS (Supports ACPI 2.0 / APM 1.2 / Plug & Play)
Windows Embedded POSReady 7
TM-DT Software
Software required for connecting to Thin-Client
AC 100 - 240 V / 50 - 60 Hz
External dimensions
Case color
Mass
(roll paper excluded)
15.7W(when in standby)/ 84.3W(when slip printing)/
94.1W(when receipt printing)
186 mm {7.32"} x 290 mm {11.42"} x 246 mm {9.69"} (W x D x H)
(including connector cover)
Black (EBCK)
Approximately 6.2 kg {13.7 lb}
(including ribbon cartridges, not including paper)
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Chapter 6 Product Specifications
D2550 CPU model
CPU
Memory
Chipset
Video controller
Auxiliary storage
Interface
Power supply interlock switch
Item
RTC/CMOS backup battery
Speaker
External dimensions
Main memory
BIOS
Ethernet
Powered USB
USB
Serial
VGA
DisplayPort
Drawer
Line-out
Mode 1
Mode 2
Software BIOS
OS
TM-DT Software
Device control software
Power specifications
(Dedicated AC adapter)
Product power consumption
Specifications
Intel
®
Atom
TM
D2550 (1MB Cache, 1.86 GHz)
4 GB, DDR3-1066 SO-DIMM slot
SPI Flash 4MB
Intel
®
NM10
On built-in CPU
SATA HDD (500 GB or more) / SATA SSD (16 GB or more)
10Base-T / 100Base-TX / 1000Base-T 1 port (RJ-45)
3 ports
3 ports USB 2.0
D-sub 9 pin male
D-sub 15 pin female, Analog RGB
1 DP1.1 (Female 16.1 mm x 4.76 mm)
RJ12 6 pin (24V 1A)
3.5 mm Mini-jack
Power is supplied to the USB device when the power supply to TM-H6000IV-
DT is on, and is not supplied to the USB device when the power supply is off.
(Set at factory shipment)
Power is constantly supplied to the USB device, regardless of whether TM-
H6000IV-DT is on or off.
RTC is backed up by lithium primary battery
Internal monaural speaker
(No output when an external speaker is connected to the Line-out jack)
AMI BIOS (Supports ACPI 2.0 / APM 1.2 / Plug & Play)
Windows Embedded POSReady 7
TM-DT Software
Software required for connecting to Thin-Client
AC 100 - 240 V / 50 - 60 Hz
15.7W(when in standby)/ 84.3W(when slip printing)/
94.1W(when receipt printing)
186 mm {7.32"} x 290 mm {11.42"} x 246 mm {9.69"} (W x D x H)
(including connector cover)
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133
Item
Case color
Mass
(roll paper excluded)
Chapter 6 Product Specifications
Specifications
Black (EBCK)
Approximately 6.2 kg {13.7 lb}
(including ribbon cartridges, not including paper)
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Chapter 6 Product Specifications
Receipt Printer Specifications
Printing Specifications
Paper feed speed
Line spacing
*1
Item
Base Printer
Printing method
Dot density
Printing direction
Printing width
Characters per line Font A (12 x 24)
Font B (9 x 17)
Characters spacing
*1
Font A (12 x 24)
Maximum print speed
*2
Font B (9 x 17)
Specification
TM-H6000IV
Thermal line printing (thermal method)
180 dpi x 180 dpi
Unidirectional with friction feed
72 mm {2.83”} (512 dots)
42
56
0.28 mm {0.01”} (2 dots)
0.28 mm {0.01”} (2 dots)
300 mm/s {11.81”/s}
(When the printer prints with the standard print density level at 24V and
25°C {77°F}.)
Approx. 200 m/s {7.87”/s} (during continuous printing)
Approx. 4.23 mm {1/6”}
∗
1: Initial setting. Programmable by commands.
∗
2: Printing speed may be slower, depending on such items as the data transmission speed.
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Chapter 6 Product Specifications
Character Specifications
Item
Number of characters
Character structure
Character size
(width x height)
*
FontA
Font B
Specification
Alphanumeric characters: 95
Extended graphics: 128 x 11 pages (including user-defined page)
International characters: 37 character types
Font A: 12 x 24 (including 2-dot horizontal spacing)
Font B: 9 x 17 (including 2-dot horizontal spacing)
Standard: 1.41 x 3.39
Double-height: 1.41 x 6.77
Double-width: 2.82 x 3.39
Double-width, double-height: 2.82 x 6.77
Standard: 0.99 x 2.40
Double-height: 0.99 x 4.80
Double-width: 1.98 x 2.40
Double-width, double-height: 1.98 x 4.80
∗
: Space between characters is not included. Characters can be scaled up to 64 times as large as the standard sizes.
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Chapter 6 Product Specifications
Roll Paper Specifications
Paper type
Form
Size
Item
Roll paper diameter
Roll paper core *
Specification
Thermal paper
Roll paper
83 mm {3.27"} maximum
Inside: 12 mm {0.47"}
Outside: 18 mm {0.71"}
Width: Same as the paper width or less than the paper width by 1 mm.
80 +0.5/-1.0 mm {3.15+0.02/-0.04"}
79.5 ± 0.5 mm {3.13 ± 0.02"}
Take-up roll paper width
Paper width
Specified roll paper
Specified original paper
NTP080-80
P300, P310, P350 (Kanzaki Specialty Papers)
AF50KS-E (Jujo Thermal Oy)
F5041 (Mitsubishi HiTec Paper Flensburg GmbH)
KT55F20, KT48F20 (Koehler Paper Group)
∗
Paper must not be pasted to the roll paper core.
Printable Area
79.5 ± 0.5
3.7 ± 2.0
72.2 *
6
[Units: mm (*: typical)]
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Chapter 6 Product Specifications
Printing and Cutting Positions
Manual-cutter position
Autocutter blade position
Approx.
10 mm
Approx. 24 mm
Center of the print dotline
Paper feed direction
The values above may vary slightly as a result of paper slack or variations in the paper.
Take this into account when setting the cutting position of the autocutter.
Reliability
Life
MTBF
MCBF
Item Specification
Printer mechanism 20,000,000 lines
(when repeatedly printing 10 lines with 4.23 mm line spacing and feeding 5 lines)
Print head 150 million pulses, 150 km
Autocutter 2,000,000 cuts (when using the specified original paper types, or PD160R)
360,000 hours
96,000,000 lines
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Chapter 6 Product Specifications
Slip Printer Specifications
Printing Specifications
Character dot spacing
Item
Base Printer
Printing method
Head wire configuration
Printing direction
Printing speed Front
Endorsement
Characters per line Front Font A (5 x 9)
(initial setting)
Font B (7 x 9)
Endorsement Font A (5 x 9)
(initial setting)
Specification
TM-H6000IV
Serial impact dot matrix
9-pin vertical line, wire pitch approximately 0.353 mm {1/72”}
Bidirectional, minimum distance printing
Approx. 5.7 lps (printing 40 columns per line with 17.8 cpi)
Approx. 4.0 lps (printing 40 columns per line with 21.2 cpi)
45
60
25
Front
Font B (7 x 9)
Font A (5 x 9)
(initial setting)
33
Endorsement font
(initial setting)
40
1 dot
Font B (7 x 9)
Endorsement Font A (5 x 9)
(initial setting)
2 half dots
1 dot
Font B (7 x 9) 2 half dots
Endorsement font
(initial setting)
1 dot
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Chapter 6 Product Specifications
Character Specifications
Item
Number of characters
Character structure
Character size
(width x height)
FontA
Font B
Endorsement
FontA
Font B
Endorsement
Specification
Alphanumeric characters: 95
Extended graphics: 128 x 12 pages (including user-defined page)
International characters: 37
5 x 9
7 x 9
5 x 7
1.56 x 3.11 mm
1.24 x 3.11 mm
1.09 x 2.41 mm
Paper Specifications
Paper type
Form
Size (W x L)
Thickness
Item Specification
Normal paper, pressure sensitive paper, carbon copy paper
Cut sheet
68 to 230 mm x 68 to 297 mm {2.68 to 9.06" x 2.68 to 11.69"}
0.09 to 0.22 mm {0.0035 to 0.0087”} Normal paper (single-ply)
Copy paper (front) Backing paper: 0.07 to 0.12 mm {0.0028 to 0.0047"}
Copy paper, original paper: 0.04 to 0.07 mm {0.0016 to 0.0028"}
Carbon copy paper: Approx. 0.035 mm {0.0014"}
Total thickness: 0.09 to 0.47 mm {0.0035 to 0.0185"}
However, total number of sheets must be 4 or fewer and the head energizing time must be set to copy mode.
Copy paper (endorsement) Backing paper: 0.07 to 0.12 mm {0.0028 to 0.0047"}
Copy paper, original paper: 0.04 to 0.07 mm {0.0016 to 0.0028"}
Copy carbon paper: Approx. 0.035 mm {0.0014"}
Total thickness: 0.09 to 0.31 mm {0.0035 to 0.0122"}
However, total number of sheets must be 3 or fewer.
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Chapter 6 Product Specifications
•
Copy capability is greatly influenced by the ambient temperature, so printing must be performed under the conditions described below.
Copy paper (front)
Number of copies
Original + 3 copies
Original + 2 copies
Original + 2 copies
Total thickness
0.31 mm or less
0.31 mm or less
0.47 mm or less
Ambient temperature
10 to 40 °C
{50 to 104 °F}
5 to 45 °C
{41 to 113 °F}
10 to 40 °C
{50 to 104 °F}
10 to 40 °C
{50 to 104 °F}
Copy paper
(endorsement)
Original + 2 copies 0.31 mm or less
•
The slip paper must be flat, without curls or wrinkles, especially at the top edges.
•
When using slip paper with a glued area, choose it carefully, since paper feeding is affected by gluing conditions, such as position and dimension.
OK to use Use carefully Use carefully Use carefully
Paper inserting direction
Glued area
•
Use thinner paper (N30 or equivalent) between the top and bottom sheets of multi-ply paper.
If thick paper is used, the copy capability is lowered.
•
Do not use paper that has holes, or is translucent at the BOF sensor position.
•
Do not use paper that has holes or dark positions with low reflection (less than 40% reflection) on the front at the TOF sensor position.
40
20
10
6
Paper inserting direction
Area where holes are prohibited and reflection rate on the front should be 40% or more.
[units: mm (All the numeric values are typical.)]
141
Chapter 6 Product Specifications
Printable Area
Front
Endorsement
5 Top margin
85.4
5.6
When a model with E/P performs back feeding after front printing completed.
When a model without E/P performs back feeding after front printing completed.
When the printer ejects paper after front printing completed.
[units: mm (All the numeric values are typical.)]
9 Top margin
47.8
16.2
Bottom margin
Paper feeding
direction
[units: mm (All the numeric values are typical.)]
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Chapter 6 Product Specifications
Ribbon cartridge
Model
Item
Front
Endorsement
Color
Life * ERC-32
ERC-43
∗
: At 25°C {77°F} with continuous printing
ERC-32
ERC-43
Black
4,000,000 characters
3,000,000 characters
Specification
Reliability
Life
MTBF
MCBF
Item
Number of carriage driving times
Number of paper feeds
Print head
Number of carriage driving times
Number of paper feeds
Specification
1,200,000 times for each section
Total for the sections: 27,000,000 lines
200 million characters (when printing with Font B only)
180,000 hours
29,000,000 times for each section
Total for the sections: 65,000,000 lines
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Chapter 6 Product Specifications
MICR Reader Specifications
Reading Specifications
Reading method
Supported fonts
Item Specification
Magnetic bias
E13B, CMC7 (Alphabets are not supported.)
Recognition rate * Recognition rate: 99% or more
Recognition error rate: 0.1% or less
∗
: When using ANSI/ISO specified paper at 25°C {77°F}
For reading MICR characters, paper length must be 120 mm {4.72"} or more.
Reliability
Item Specification
240,000 passes (for US personal checks) Life
Power supply capacity for external devices
Item
Power supply
DC +5 V
DC +12 V/ +5 V
DC +24 V
DC +3.3 V
Specification
Suppply capacity Port
USB
Powered USB
Drawer
DisplayPort
500 mA each
*
1.5 A each
*
1.0 A
500 mA
∗
Total power consumption of Powered USB and standard USB ports must be 30 W or less.
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Chapter 6 Product Specifications
Environmental Conditions
Temperature/
Humidity
Item
Operating
Storage
(paper excluded)
Specification
5 to 40 °C {41 to 113 °F}, 10 to 90%RH (See the operating temperature and humidity range below.)
-10 to 50 °C {14 to 122 °F}, 10 to 90%RH
[%RH]
31 °C, 90%RH
34 °C, 90%RH
34 °C, 75%RH
40 °C, 65%RH
40 °C, 43%RH
Specified original paper:
P300, P310, P350
Specified original paper other than above
Acoustic noise (operating)
[°C]
Receipt printing (max.): approximately 55 dB (Standing Operator position)
Check paper printing (max.): approximately 63 dB (Standing Operator position)
(The values above are measured in the Epson evaluation condition.
Acoustic noise differs depending on the paper used, printing contents, and the setting values, such as print speed or print density.)
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Chapter 6 Product Specifications
External Dimensions
TM-H6000IV-DT (with connector cover)
•
Width: 186 {7.32"}
•
Depth: 290 mm {11.42"} (including connector cover)
•
Height: 246 {9.69"}
•
Mass: Approximately 6.2 kg {13.7 lb} (including ribbon cartridges, not including paper)
[Units: mm]
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Chapter 6 Product Specifications
AC Adapter Specifications
200
35
85
210 33.5
1500
13
24.3
Input conditions
Output conditions
Item
Input voltage
Frequency
Input current (rating)
Output voltage (rating)
Output current (rating)
55
145
AC 100 V to 240 V
50/60 Hz
2.4 A
DC 24 V ± 5 %
4.2A
60
Specification
[Units: mm]
Option
For optional product specifications, see the product manuals.
•
Customer display (Model: DM-D110)
•
Wireless LAN cable set (Model: OT-WL01)
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Chapter 6 Product Specifications
Setting Items for Software Setting Mode
For details about how to set the software setting mode, see "Software Setting Mode" on page 63
.
1st page
Setting Item
2nd page
1: Print Current Settings
2: Print Density 1: Monochrome
3: Baud Rate
*1
4: Automatic Paper
Reduction
1: Upper Margin
2: Lower Margin
3: Blank Line Spacing
4: Blank Space
5: Barcode Height
5: Auto Paper Feed&Cut at cover close
6: Paper width
*2
7: Interface Selection
*2
8: Power Supply Output
9: Printing Speed
10: Error Control
11: Power On Notice
12: NV Capacity
2: Multi-tone
1: Error Signal Output
2: Paper Jam Detection
3: Receipt Unit Open
1: User NV Memory
2: NV Graphics Memory
13: Command Execution
14: Other Settings 1: Printer Model
*2
3rd page
Setting Values
* Underlined values are the initial settings.
-
100%, 105%, 110%, 115%, 120%, 125%, 130%,
70%, 75%, 80%, 85%, 90%, 95%,
Depends On Dip Switch
100%, 105%, 110%, 115%, 120%, 125%, 130%,
70%, 75%, 80%, 85%, 90%, 95%
2400bps, 4800bps, 9600bps, 19200bps,
38400bps, 57600bps, 115200bps
Enable, Disable
Enable, Disable
25%, 50%, 75%, Not Reduce
25%, 50%, 75%, NotReduce
25%, 50%, 75%, NotReduce
Enable, Disable
80mm, 58mm
UIB, Built-in USB, Auto
Level 1(Low), Level 2, Level 3(High)
Level 1(Slow), Level 2, Level 3, Level 4, Level 5,
Level 6, Level 7, Level 8, Level 9, Level 10,
Level 11, Level 12, Level 13(Fast)
Enable, Disable
Enable, Disable
Offline, Recoverable Error
Enable, Disable
1KB, 64KB, 128KB, 192KB
None(0KB), 64KB, 128KB, 192KB, 256KB, 320KB,
384KB
Enable, Disable
TM-H6000IV, TM-H6000III
∗
1: No settings are required.
∗
2: Do not change the settings.
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Character Code Tables
Refer to the following URL regarding the character code table.
http://www.epson-biz.com/pos/reference/charcode/
Chapter 6 Product Specifications
149
6
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