TP-LINK TD-W8970 Owner Manual

TP-LINK
The Reliable Choice
Quick Installation Guide
300Mbps Wireless N Gigabit ADSL2+ Modem Router
Please select your preferred setup wizard.
CD Setup Wizard
For Windows users only
Web-based Quick Setup Wizard
For Mac OS/Linux/Windows users who are
unable to run the Resource CD
MODEL NO. TD-W8970/TD-W8970B
Web-based Quick Setup Wizard
E Hardware connection.
E Phone Cable
LE À
ЭМП
TIN EN
Splitter
PHONE MODEM
Package Contents
The product model shown in this QIG is TD-W8970, as an example.
Resource CD
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ADSL Splitter Phone Cable x 2
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Necessary Information
For a smoother setup, we suggest that you consult your ISP first
and ask for the following information . This information will be
used during the configuration stage.
vPINCI — — Connection Type:
Encapsulation Type (Optional):
Wall Socket
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`_* Phone Cable
7106504397 REV1.1.0
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Computer
Ethernet Cable #
CD Setup Wizard ( For Windows users only )
1 Insert the TP-LINK Resource CD into the CD-ROM drive.
BE) Select your product model and click Start Setup.
В Then a flash video will pop up and show you how to connect
your devices. When you finish the hardware connection, click
to continue.
Та
The Easy Setup Assistant will start. Please check to see if the
LEDs (especially the ADSL LED) of your modem router display
normally as the chart describes. Then click NEXT, and follow the
step-by-step instruction until you complete the configuration.
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The Reliable Choice == Wireless ADSL2+ Modem Router
Welcome . E
LED Indicator Description
Install ADSL Device
—
Configure ADSL Device EST ET =
— e outer is powered on,
Confirm Settings
(WLAN) Flash Wireless is enabled
On There is a device connected to this LAN port.
(LAN 1-4) ; ; а ;
Flash The modem router is sending or receiving data over this LAN port.
If the LEDs d a in tha rh
connection. Otherwise, please click NEXT to continue.
NEXT EXIT
For the advanced configurations, please refer to the User Guide on the Resource CD provided. You can also log on to www.tp-link.com ->
NE — select your region -> search for the product -> User Guide can be found under the “Download” tab on the product page.
( For Mac OS/Linux/Windows users who are unable to run the Resource CD)
Step 1: Connect your devices step by step following the figure.
Step 2: Power on all your devices and then check the LEDs
(especially the ADSL LED).
Name Status Indication
(0) (Power) On The modem router is powered on.
on ADSL line is synchronized and ready
«5» (ADSL) to use.
Flashing | ADSL negotiation is in progress.
2 (WLAN) | Flashing | Wireless is enabled.
On There is a device conneted to this LAN
G3 (LAN 1-4) port.
Flashing | The modem router is sending or receiving
data over this LAN port.
El Open your browser and type http://192.168.1.1 in the
address field. Then use the default user name admin
and password admin to log in.
2 TD-W8970 - Microsoft Internet Explorer,
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Address [@ http://192,168,1,1/ | м | Е] ео
Copyright ©2013 TF-LINÉ Technologies Co,, Ltd, All rights reserved,
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If you are unable to access 192.168.1.1, please
у refer to T3 in Troubleshooting.
В Click Quick Setup in the main menu and then click Next.
Quick Setup - Start
This guide will help wou set basic parameters for Internet connection. Please click NEXT to continue.
For funcitan or parameters in details, please click the corresponding menu an the left.
| Next |
Web-based Quick Setup Wizard ( For Mac OS/Linux/Windows users who are unable to run the Resource CD)
a Enter the VPI and VCI values given by your ISP and
then click Next.
Quick Setup - DSL
Please enter the VPI/VCI provided by your ISP(Internet Service Provider).
VPI: |= (Range: 0-255)
VEI: [35 (Range: 1-65535)
If you don’t have the VPI/VCI information, please
9 contact your ISP for this information.
В Select the ADSL Connection Type given by your ISP
and then click Next. Here we use PPPoE as an example.
Quick Setup - ADSL Connection Type
Please select the connection type provided by your ISP.
@ PPPoE (Require a username and password, PPP over Ethernet)
© PPPoA (Require a username and password, PPP over ATM)
© Dynamic IP (Get dynamic IP from ISP, also called IPoE Dynamic IP)
© Static IP (Manually set the static IP address provided by your ISP, also called IPoE Static IP)
© IPoA (Manually set the static IP address provided by your ISP, also called IP Over ATM)
© Bridge (Dial up from the single computer or router)
ео [СН
If you don’t have the ADSL Connection Type
49 information, please contact your ISP for this
information.
Troubleshooting
6 Enter the Username and Password provided by
your ISP and then click Next.
Quick Setup - PPPoE
Please enter ADSL Username and Password. If you forget them, please consult your ISP.
Username:
Password:
Confirm Password:
Previous |
Record your PPPoE information here:
Username:
Password:
The WLAN function is enabled by default. Create an
easy-to-remember Wireless Network Name (SSID). It is
also strongly recommended to set a password for the
wireless network to prevent outside intrusion. Click NEXT
to continue.
Wireless Network Name: TP-LINE_130969 (Also called SSID)
Region: (United States $] States bh
channel:
Mode: | 11bgn mixed м
Security:
© WPA-PSK/WPA2-PSK (Recommended)
Password
(Enter ASCII characters between & and 63 or Hexadecimal characters between 6 and 64.)
© Disable Wireless Security
Back Next
Note
Please confirm all the parameters. Click Back to modify
them or click Save to save your settings.
The Quick Setup is completed. Please confirm all the parameters below. Click BACK button to modify or click SAVE button to save your configuration
Parameters Summary
DSLPVC: 8/35
Connection Type: PPPoE
Username: username
Password: *
Wireless: Enabled
Wireless Network Name(SSID): TP-LINK_ 130969
Region: United States
Channel: Auto
Mode: 11bgn mixed
Security: WPA-PSK/WPA2-PSK
Wireless Password: 012345676
Note: Some connection will be deleted: (pppoe_8_35_2_d)
Back Save
Record your wireless information here:
SSID:
Wireless Password:
Quick Setup has completed. Click Finish to make your
settings take effect.
Quick Setup - Complete
Setup status
Gateway and DNS Configuri
Wi-Fi Configurin
= 3
5 35 5
еее
5
Success
Success
5
WAN Settings page
Note: If , please click "Network
For the advanced configurations, please log on to www.tp-link.com -> select your region -> search for the product -> User Guide can be
found under the “Download” tab on the product page.
T1. How can | restore my modem router's
configuration to its factory default settings?
Once the modem router is reset, the current settings will be lost and
you will need to reconfigure the modem router. We strongly suggest
you back up the current settings before resetting the modem router.
With the modem router powered on, use a pin to press and hold the
RESET button on the rear panel for 8 to 10 seconds before releasing
it.
T2. What can | do if | forget my password?
Reset the modem router first and then use the default user name
and password: admin/admin.
T3. What can | do if | cannot access 192.168.1.1?
For Mac OS X
Click the Apple icon on the upper left corner of the screen.
Go to “System Preferences -> Network”.
Select Airport on the left menu bar, and then click Advanced
for wireless configuration; or select Ethernet for wired
configuration.
In the Configure IPv4 box under TCP/IP, select Using DHCP.
Click Apply to save the settings.
For Windows 7
Click “Start -> Control Panel -> Network and Internet -> View network
status -> Change adapter settings”.
Right-click Wireless Network Connection (or Local Area Connection),
and then click Properties.
Select Internet Protocol Version 4 (TCP/IPv4), and then click Properties.
Select Obtain an IP address automatically and Obtain DNS server
address automatically. Then click OK.
For Windows XP
Click “Start -> Control Panel -> Network and Internet Connections ->
Network Connections”.
Right-click Wireless Network Connection (or Local Area Connection),
and then click Properties.
Select Internet Protocol (TCP/IP), and then click Properties.
Select Obtain an IP address automatically and Obtain DNS server
address automatically. Then click OK.
For Windows 8
Move your mouse to the lower right corner and you will see Search icon
in the Popups.
Go to Apps, type Control Panel in the search box and press Enter.
Go to “Control Panel -> View network status and tasks -> Change
adapter settings”.
Right-click Ethernet and then select Properties.
Double-click Internet Protocol Version 4 (TCP/IPv4). Select Obtain an
IP address automatically, choose Obtain DNS server address
automatically and then click OK.
T4. What can | do if | cannot access the Internet?
1) Check your cables and make sure they are all plugged in securely, including
the telephone line, Ethernet cables and power adapter.
2) Checkto see if you can log on to the web management page of
the modem router. The default IP address of the web management
page is 192.168.1.1.If you can, try the following steps. (If you are
unable to access the web management page , please refer to T3
and then try to access the Internet again after following those
steps.)
3) Consult your ISP and make sure all the VPI/VCI, Connection Type,
account username and password are correct. If they are not, please
repleace them with the correct settings and try again.
4) If you still cannot access the Internet, please restore your modem
router to its factory default settings and reconfigure your modem
router following the instructions in this QIG.
5) Please feel free to contact our Technical Support if the problem
still exists.
T5. How can | configure the USB features?
Please refer to our Application Guides. They can be
found on the resource CD, or on the web. [=] [=]
1) CD Access: Open Resource CD and find the ==.
folder named “Application Guide”. The guides
can be found inside this folder. [=]
2) Web Access: http://www.tp-link.com/app/usb
For more details about Troubleshooting and
IEE Technical Support contact information,
please log on to our Technical Support
[=]
mE
website: http://www.tp-link.com/en/support =
a
=
Technical Support
H For more troubleshooting help, goto http://www.tp-link.com/en/support/faq
№ To download the latest Firmware, Driver, Utility and User Guide, go to
http://www.tp-link.com/en/: t/
Er
№ For all other technical support, please contact us by using the following details:
Global
Tel: +86 755 2650 4400
Fee: Depending on rate of different
carriers, IDD.
E-mail: [email protected]
Service time: 24hrs, 7 days a week
USA/Canada
Toll Free: +1 866 225 8139
E-mail: [email protected](USA)
[email protected](Canada)
Service time: 24hrs, 7days a week
UK
Tel: +44 (0) 845 147 0017
Fee: Landline: 1p-10.5p/min, depending
on the time of day. Mobile: 15p-40p/min,
depending on your mobile network.
E-mail: [email protected]
Service time: 24hrs, 7days a week
Turkey
Tel: 0850 7244 488 (Turkish Service)
Fee: Depending on rate of different carriers.
E-mail: [email protected]
Service time: 09:00 to 21:00, 7days a week
Brazil
Toll Free: 0800 608 9799(Portuguese Service)
E-mail: suporte.bretp-link.com
Service time: Monday to Friday,
09:00 to 20:00; Saturday, 09:00 to 15:00
Italy
Tel: +39 023 051 9020
Fee: Depending on rate of different carriers.
E-mail: support.itetp-link.com
Service time: Monday to Friday, 09:00 to
13:00; 14:00 to 18:00
Indonesia
Tel: (+62) 021 6386 1936
Fee: Depending on rate of different carriers.
E-mail: support.idetp-link.com
Service time: Sunday to Friday, 09:00 to12:00,
13:00 to 18:00 *Except public holidays
Germany / Austria
Tel :+49 1805 875465 (German Service)
+49 1805 TPLINK
+43 820 820 360
Fee: Landline from Germany: 0.14EUR/min.
Landline from Austria: 0.20EUR/min.
E-mail: [email protected]
Service Time: Monday to Friday, 09:00 to
12:30 and 13:30 to 18:00. GMT+1 or GMT+2
(DST in Germany)
* Except bank holidays in Hesse
TP-LINK TECHNOLOGIES CO., LTD.
Australia / New Zealand
Tel: NZ 0800 87 5465(Toll Free)
AU 1300 87 5465(Depending on 1300 policy.)
E-mail: [email protected] (Australia)
[email protected] (New Zealand)
Service time: 24hrs, 7 days a week
Singapore
Tel: +65 6284 0493
Fee: Depending on rate of different carriers.
E-mail: support.sgetp-link.com
Service time: 24hrs, 7 days a week
Ukraine
Tel: 0800 505 508
Fee: Free for Landline; Mobile: Depending on
rate of different carriers.
E-mail: [email protected]
Service time: Monday to Friday, 10:00 to 22:00
Malaysia
Toll Free: 1300 88 875465
E-mail: support. [email protected]
Service time: 24hrs, 7days a week
Poland
Tel: +48 (0) 801 080 618
+48 223 606 363 (if calls from mobile phone)
Fee: Depending on rate of different carriers.
E-mail: support.pletp-link.com
Service time: Monday to Friday, 09:00 to 17:00.
GMT+1 or GMT+2 (DST)
Switzerland
Tel: +41 (0)848 800998 (German Service)
Fee: 4-8 Rp/min, depending on rate of different
time.
E-mail: [email protected]
Service time: Monday to Friday, 09:00 to 12:30
and 13:30 to 18:00. GMT+ 1 or GMT+ 2 (DST)
France
Tel: 0820 800 860 (French service)
Fee: 0.118 EUR/min from France
Email: [email protected]
Service time: Monday to Friday, 09:00 to 18:00
*Except French Bank holidays
Russian Federation
Tel: 8 (499) 754 5560(Moscow NO.)
8 (800) 250 5560 (Toll-free within RF)
E-mail: [email protected]
Service time: From 10:00 to 18:00 (Moscow time)
*Except weekends and holidays in RF
www.tp-link.com
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