AT&T Smart Wi-Fi Extender Installation Manual

AT&T Smart

Wi-Fi Extender

A simple installation guide.

Unpack the box to get started.

Power cord Wi-Fi Extender Yellow Ethernet cable

(optional - for a wired connection only)

Note: You need to have AT&T Internet Service for your new Wi-Fi Extender to work.

Check the compatibility with your gateway at att.com/wifiextender .

Preferred Installation Method

Use the AT&T Smart

Home Manager app for easy setup.

1.

Download app to your smartphone through your device’s app store or att.com/smarthomemanager

Data charges may apply for app download and usage.

Coverage and service not available everywhere.

2.

Sign in with your User ID (AT&T Access ID or AT&T

Internet Member ID) and Password

3.

Select “Tools”

4.

Select “Install Smart Wi-Fi Extenders”

Note: AT&T Smart Home Manager is available to AT&T Internet service customers with a compatible AT&T Wi-Fi Gateway. Limited to home Wi-Fi network.

Alternate Installation Method

Power Up

Plug in

the power cord to your Wi-Fi

Extender and then plug it into a power outlet near your AT&T

Wi-Fi Gateway.

Push

the Power button.

Wait

about 3-5 minutes for both the 5GHz and

2.4GHz lights to blink GREEN.

Pair

Press

the WPS button on your

AT&T Wi-Fi

Gateway.

Press

the WPS button on your Wi-Fi

Extender.

Note: The 5GHz light will blink every 5 seconds.

This is normal.

Wait

about 3 minutes for the devices to automatically pair. The 5GHz and

2.4GHz lights will turn solid GREEN when paired.

Note: The lights may turn off during pairing. This is normal.

If they do not light up solid

GREEN within 5 minutes, repeat the pairing process.

Place

20-40 feet

Unplug

your Wi-Fi

Extender from the power outlet.

Wi-Fi Gateway AT&T Smart

Wi-Fi Extender

Move

your Wi-Fi Extender to its new location between your Wi-Fi

Gateway and the area where you want a stronger signal.

Tip: Max distance between

Gateway and Extender is 40 ft, two walls, or one floor away.

Extenders work best placed on open surfaces away from large obstructions and things that can cause interference

(e.g. microwaves, wireless devices, etc.)

Plug

your Wi-Fi

Extender into a power outlet and wait a few minutes for the connection to re-establish.

You’re done!

Troubleshooting

If you see one of these lights, move the Wi-Fi Extender closer to the Wi-Fi Gateway.

Solid red light

Bad location

Flashing red light

Out of range

If you’re having trouble pairing your Extender with your gateway, you can use the included Ethernet cable to connect your extender to your gateway and pair them manually.

If you still have an issue, check your AT&T Internet service or Wi-Fi Gateway.

Your AT&T Internet service needs to be active.

You must have working AT&T Internet service for your

Extender to work correctly.

Check your connections.

Check all cables and cords to ensure they are connected properly and securely.

Power down, power up.

Unplug the power cord from the back of your Wi-Fi gateway.

Leave it unplugged for 15 seconds and plug it back in.

Then unplug the power cord from the back of your Extender.

Leave it unplugged for 15 seconds and plug it back in.

You may need to wait up to 3 minutes for your gateway or

Extender to completely reboot.

Go to att.com/wifiextender for additional Extender support.

Is my Extender working?

Your Wi-Fi Network Name and Password do not change so it won’t appear as a new network. To check if it’s working:

1.

Your Extender is paired and functioning when both the 5GHz and 2.4GHz lights are solid green. (The 5GHz light will blink every 5 seconds. This is normal.)

OR

2.

Use the AT&T Smart Home Manager app to check if the Extender is on your network. (It will appear in the Devices section when it’s connected.)

Get Smart Home Manager at att .

com/smarthomemanager.

AT&T Smart Home Manager gives you easy access to your home network information in one convenient spot and can also be used to:

See who’s on your Wi-Fi network.

Personalize your device names, like “Matt’s smartphone,” or “Monica’s laptop.”

Invite guests to your Wi-Fi network with ease via text and email.

Need more coverage?

It’s easy! Go to att.com/betterwifi to purchase additional AT&T Smart Wi-Fi Extenders to increase

Wi-Fi coverage in your home. You can connect up to three Wi-Fi Extenders per home.

Additional Information

Manage your account

Available 24/7, download the myATT app at att.com/myattapp from your mobile device.

Accessibility support

• Alternate format guides:

- Braille or large print: call 800.288.2020

- Accessible tagged PDF: visit att.com/userguides

• Telephone equipment for visual and/or hearing impaired:

- Phone: 877.902.6350 -TTY: 800.772.2889

• Repair Center:

- Phone: 800.288.2020 -TTY: 800.397.3172

• Device Compatibility Feature: Compatible with any

TTY/TDD devices with standard phone line

¿Hablas español?

Por favor visita att.com/uverseguias para ver la información en español. También puedes ver la siguiente guía:

(WiFi Extender Install Guide) para más detalles.

Need more help?

Visit att.com/support Call us at 800.288.2020 and ask for “technical support.’”

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