Wi-Fi CellSpot Router
TM-AC1900 Dual
Band Router
3x3 Wireless-AC 1900 Gigabit Router
Start Guide
E9490 / First Edition / June 2014
Package contents
TM-AC1900
Network cable (RJ-45)
WiFi Antenna
AC adapter
Start Guide
NOTE:
If any of the items is damaged or missing, contact your retailer.
A quick look at your Wi-Fi CellSpot Router
TM-AC1900
Dual Band Wireless Router
1
1) LAN 1~4 LED 6) Power LED
2) WAN (Internet) LED 7) WPS button
3) USB 3.0/2.0 LED
4) 2.4GHz LED
5) 5GHz LED
9) Power switch
11) USB 3.0/2.0 ports
12) WAN port
14) LAN ports
10) Power (DC-IN) port 15) Reset button
NOTES:
•
USB External HDD/Flash disk:
• The wireless router works with most USB HDDs/Flash disks up to
2TB and supports read-write access for FAT16, FAT32, EXT2, EXT3, and NTFS.
• To safely remove the USB disk, launch the web GUI
(
http://192.168.29.1
), then in the
Network Map
page's upper right corner, click the USB icon and click
Eject USB 3.0 / USB 2.0
.
• Incorrect removal of the USB disk may cause data corruption.
• For the list of file system and hard disk partitions that the wireless router supports, visit
http://event.asus.com/networks/disksupport
• For the list of printers that the wireless router supports, visit
http://event.asus.com/networks/printersupport
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Installing your router
IMPORTANT
: Before installing the router, ensure that Internet connection is available
1. Position your wireless router.
For the optimal wireless transmission between the wireless router and connected wireless devices, ensure that you:
• Place the wireless router in a centralized area for a maximum wireless coverage for the network devices.
• Place the wireless router away from metal obstructions and away from direct sunlight.
• Place the wireless router away from 802.11g or 20MHz only Wi-Fi devices,
2.4GHz computer peripherals, Bluetooth devices, cordless phones, transformers, heavy-duty motors, lights, microwave ovens, refrigerators, and other industrial equipment to prevent signal interference or loss.
• To ensure the best wireless signal, orient the three detachable antennas as shown in the drawing below.
• Always update to the latest Visit the ASUS website at
http://www.asus.com
to get the latest updates.
90°
45°
TM-AC1900
Dual Band Wireless Router
45°
2. Prepare your modem.
a.
Unplug the AC adapter from the power outlet and disconnect it from your cable/ADSL modem.
b.
Disconnect the network cable from your cable/ADSL modem.
c.
Reboot your computer (recommended).
Modem
a b a a b
OFF!
c d b c c d d
WARNING!
Before disconnecting the wires/cables, ensure that your cable/ADSL modem has been turned off for at least 10 s econds . If your modem has a backup battery, remove it as well.
3. Set up your wireless environment.
TM-AC1900 b a c b d c d
Power
Modem
WAN a b c d a b c
LAN d
Computer
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a.
Insert your wireless router’s AC adapter to the DC-IN port and plug it to a power outlet.
b.
Using another network cable, connect your modem to your wireless router’s
WAN port.
c.
Insert your modem’s AC adapter to the DC-IN port and plug it to a power outlet.
d.
Using the bundled network cable, connect your computer to your wireless router’s LAN port. Ensure that the WAN and LAN LEDs are blinking.
NOTE:
You can also set up Wi Fi CellSpot Router using a mobile device such as a smartphone or tablet PC. To do this, go to
Update Network
Names(SSIDs) and Passwords using a mobile device
for details.
4. Disable some settings on your computer.
a.
Disable the proxy server, if enabled.
b.
Set the TCP/IP settings to automatically obtain an IP address.
c.
Disable the dial-up connection, if enabled.
NOTE:
For more details on disabling your computer settings, refer to
Frequently Asked Questions (FAQs)
.
5
Setting up your router using the Quick Internet Setup
Wizard
To set up your router using QIS (Quick Internet Setup):
1.
Press the power button at the back of your router. Ensure that the Power,
LAN and WAN LEDs are on.
2.
Launch your web browser such as Internet Explorer, Firefox, Google Chrome, or Safari.
NOTE:
If QIS does not launch automatically, enter http://192.168.29.1 or http://cellspot.router in the address bar and refresh the browser again.
3.
Assign your router login name and password and click
Next
. You will need this login name and password to log into Wi-Fi CellSpot Router to view or change the router settings. Please take note of your router login and password for future use.
Passwords can not be recovered. If the password is lost, the
router must be factory reset.
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Setup of router (TM-AC1900) administrator password
Login name:
Login password:
4.
The wireless router’s Quick Internet Setup (QIS) feature automatically detects if your ISP connection type is
Dynamic IP
,
PPPoE
,
PPTP
,
L2TP
, and
Static
IP
. Please obtain the necessary information about your Internet connection type from your Internet Service Provider (ISP). If your connection type is
Dynamic IP (DHCP), QIS wizard will automatically direct you to the next step.
NOTE:
If your connection type is Static IP, choose
Static IP
and click
Next
. Key in IP address, subnet mask, default gateway and DNS server information provided by your ISP. Click
Next
to proceed.
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Managing the router via the ASUSWRT web GUI
Your wireless router comes with the intuitive ASUSWRT web graphical user interface. ASUSWRT allows you to easily configure its various fea tures through a web browser such as Internet Explorer, Firefox, Safari, or Google Chrome.
NOTE:
Use the search bar on the bottom of the interface to get more information from ASUS technical support site http://support.asus.com.
IMPORTANT:
• For more details on using your router's Web
GUI, refer to the user manual.
• Alway check and upgrade firmware to the latest version for better experience.
• Visit ASUS Networking video channel for tutorial videos on featured functions.
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m aa obile version if you use a smartphone or a tablet PC to launch it.
To set up your router using a mobile device:
Update Network Names (SSIDs) and Passwords using a mobile device
Update your Netword Names (SSIDs) and passwords using your mobile device.
The set up wizard will automatically recongize your mobile device and display a simplified mobile web page when you visit http://cellspot.router. For more advanced options, visit the same URL via a computer.
TM-AC1900
To change your Network names and SSIDs from your mobile device :
1 .
Turn on your Wi-Fi CellSpot Router .
2 .
Enable Wi-Fi CellSpot Router .
3.
Make sure you are connected to either
CellSpot_2.4GHz or CellSpot_5GHz network
4.
Open up a web brower on your mobile device
and go to http://cellspot.router
.
5.
Enter the admin username “admin” and temporary
password “password”. Please Note: During your
first visit you are require to update your Admin
password for security purposes. Follow the
instructions for changing your admin password
and then continue to the Network Names and
Password screen.
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6.
On this page you can change one or both of
the Network Names (SSIDs)
(CellSpot_2.4GHz or CellSpot_5GHz) and
the passwords. When you are done select
Save. Please note: When you change the
name of the network that you are currently
connected to during the update you will
likely be disconnected as the network name
has changed. Simply serch for the newly
named network via your Wi-Fi settings,
selected it and enter the new password
associated with it.
7.
Please make a note of your Network Names
and passwords. If you forget your password
you must do a factory reset on your router.
There is no password recovery.
Login name:
Login password:
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Frequently Asked Questions (FAQs)
graphics user interface (web GUI) to configure the wireless router settings.
Ensure that your PC's proxy settings are disabled and your PC'S IP address is obtained from the DHCP server automatically. for details on disabling the proxy settings, visit the ASUS Support site at http://support.asus.com. For details on using the DHCP server to obtain IP addresses automatically, refer to your
Windows® or Mac operating system's help feature.
The client cannot establish a wireless connection with the router.
Out of Range:
• Put the router closer to the wireless client.
• Try to change the channel settings.
Authentication:
• Use wired connection to connect to the router.
• Check the wireless security settings.
• Press the Reset button at the rear panel for more than five seconds.
Cannot find the router:
• Press the Reset button at the rear panel for more than five seconds.
• Check the setting in the wireless adapter such as SSID and encryption settings.
Cannot access the Internet via wireless LAN adapter.
• Move the router closer to the wireless client.
• Check whether the wireless adapter is connected to the correct wireless router.
• Check whether the wireless channel in use conforms to the channels avail able in your country/area.
• Check the encryption settings.
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• Check if the ADSL or Cable connection is correct.
• Retry using another Ethernet cable.
• Ensure that all your cables are all properly connected .
• Disconnect the power cord from the ADSL or cable modem, wait a few min utes, then reconnect the cord.
• If the ADSL light continues to blink or stays OFF, contact your ADSL service provider.
Where can I find more information about the wireless router?
• Online FAQ site:
http://support.asus.com/faq
• Technical Support site:
http://support.asus.com
• Customer Hotline: Refer to the Support Hotline in this Start Guide
NOTE
: Device and screen images simulated. CellSpot is a trademark of
T-Mobile USA, Inc.
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ASUS Recycling/Takeback Services
ASUS recycling and takeback programs come from our commitment to the highest standards for protecting our environment. We believe in providing solutions for you to be able to responsibly recycle our products, batteries, other components, as well as the packaging materials. Please go to http://csr.asus.com/english/Takeback.htm for the detailed recycling information in different regions.
REACH
Complying with the REACH (Registration, Evaluation, Authorisation, and Restriction of
Chemicals) regulatory framework, we published the chemical substances in our products at ASUS REACH website at http://csr.asus.com/english/REACH.htm
Federal Communications Commission Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
• This device may not cause harmful interference.
• This device must accept any interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reason able protection against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
WARNING!
Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
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Prohibition of Co-location
This device and its antenna(s) must not be co-located or operating in conjunction with any other antenna or transmitter.
IMPORTANT NOTE:
Radiation Exposure Statement:
This equipment complies with FCC radiation expo sure limits set forth for an uncontrolled environment. End users must follow the specific operating instructions for satisfying RF exposure compliance. To maintain compliance with FCC exposure compliance requirement, please follow operation instruction as docu mented in this manual.
Declaration of Conformity for R&TTE directive 1999/5/EC
Essential requirements – Article 3
Protection requirements for health and safety – Article 3.1a
Testing for electric safety according to EN 60950-1 has been conducted. These are considered relevant and sufficient.
Protection requirements for electromagnetic compatibility – Article 3.1b
Testing for electromagnetic compatibility according to EN 301 489-1 and EN 301 489-17 has been conducted. These are considered relevant and sufficient.
Effective use of the radio spectrum – Article 3.2
Testing for radio test suites according to EN 300 328- 2 has been conducted. These are considered relevant and sufficient.
CE Mark Warning
This is a Class B product, in a domestic environment, this product may cause radio inter ference, in which case the user may be required to take adequate measures.Operation
Channels: CH1~11 for N. America; Ch1~14 for Japan; CH1~13 for Europe (ETSI)
This equipment may be operated in AT, BE, CY, CZ, DK, EE, FI, FR, DE, GR, HU, IE, IT, LU, MT,
NL, PL, PT, SK, SL, ES, SE, GB, IS, LI, NO, CH, BG, RO, RT.
Canada, Industry Canada (IC) Notices
This Class B digital apparatus complies with Canadian ICES-003 and RSS-210.
Operation is subject to the following two conditions: (1) this device may not cause inter ference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
Radio Frequency (RF) Exposure Information
The radiated output power of the ASUS Wireless Device is below the Industry Canada
(IC) radio frequency exposure limits. The ASUS Wireless Device should be used in such a manner such that the potential for human contact during normal operation is minimized.
This device has been evaluated for and shown compliant with the IC Specific
Absorption Rate (“SAR”) limits when installed in specific host products operat ed in portable exposure conditions (antennas are less than 20 centimeters of a person’s body)
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This device has been certified for use in Canada. Status of the listing in the Industry Can ada’s REL (Radio Equipment List) can be found at the following web address: http://www.ic.gc.ca/app/sitt/reltel/srch/nwRdSrch.do?lang=eng
Additional Canadian information on RF exposure also can be found at the following web http://www.ic.gc.ca/eic/site/smt-gst.nsf/eng/sf08792.html
Canada, avis d’Industry Canada (IC)
Cet appareil numérique de classe B est conforme aux normes canadiennes ICES-003 et
RSS-210.
Son fonctionnement est soumis aux deux conditions suivantes : (1) cet appareil ne doit pas causer d’interférence et (2) cet appareil doit accepter toute interférence, notamment les interférences qui peuvent a ecter son fonctionnement.
Informations concernant l’exposition aux fréquences radio (RF)
La puissance de sortie émise par l’appareil de sans l ASUS est inférieure à la limite d’exposition aux fréquences radio d’Industry Canada (IC). Utilisez l’appareil de sans l
ASUS de façon à minimiser les contacts humains lors du fonctionnement normal.
Ce périphérique a été évalué et démontré conforme aux limites SAR (Speci c Absorption
Rate – Taux d’absorption spéci que) d’IC lorsqu’il est installé dans des produits hôtes particuliers qui fonctionnent dans des conditions d’exposition à des appareils portables
(les antennes se situent à moins de 20 centimètres du corps d’une personne).
Ce périphérique est homologué pour l’utilisation au Canada. Pour consulter l’entrée correspondant à l’appareil dans la liste d’équipement radio (REL - Radio Equipment List) d’
Industry Canada rendez-vous sur: http://www.ic.gc.ca/app/sitt/reltel/srch/nwRdSrch.do?lang=eng
Pour des informations supplémentaires concernant l’exposition aux RF au Canada rendezvous sur : http://www.ic.gc.ca/eic/site/smt-gst.nsf/eng/sf08792.html
NCC 警語
經型式認證合格之低功率射頻電機，非經許可，公司、商號或使用者均不得擅自變
更頻率、加大功率或變更原設計之特性及功能。低功率射頻電機之使用不得影響飛
航安全及干擾合法通信；經發現有干擾現象時，應立即停用，並改善至無干擾時方
得繼續使用。前項合法通信，指依電信法規定作業之無線電通信。低功率射頻電機
須忍受合法通信或工業、科學及醫療用電波輻射性電機設備之干擾。
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Networks Global Hotline Information
Region
Cyprus
Country
France
Germany
Hungary
Italy
Hotline Number
800-92491
0033-170949400
0049-1805010920
0049-1805010923
(component support)
0049-2102959911 (Fax)
0036-15054561
199-400089
Europe
Greece 00800-44142044
Austria
Netherlands/
Luxembourg
Belgium
Norway
Sweden
Finland
Denmark
Poland
Spain
Portugal
0043-820240513
0031-591570290
0032-78150231
0047-2316-2682
0046-858769407
00358-969379690
0045-38322943
0048-225718040
0034-902889688
00351-707500310
Slovak Republic
Czech Republic
00421-232162621
00420-596766888
Switzerland-German 0041-848111010
Switzerland-French 0041-848111014
Switzerland-Italian
United Kingdom
0041-848111012
0044-8448008340
Ireland
Russia and CIS
Ukraine
0035-31890719918
008-800-100-ASUS
0038-0445457727
Service Hours
09:00-13:00 ;
14:00-18:00 Mon-Fri
09:00-18:00 Mon-Fri
09:00-18:00 Mon-Fri
10:00-17:00 Mon-Fri
09:00-17:30 Mon-Fri
09:00-13:00 ;
14:00-18:00 Mon-Fri
09:00-13:00 ;
14:00-18:00 Mon-Fri
09:00-18:00 Mon-Fri
09:00-17:00 Mon-Fri
09:00-17:00 Mon-Fri
09:00-18:00 Mon-Fri
09:00-18:00 Mon-Fri
10:00-19:00 Mon-Fri
09:00-18:00 Mon-Fri
08:30-17:30 Mon-Fri
09:00-18:00 Mon-Fri
09:00-18:00 Mon-Fri
08:00-17:00 Mon-Fri
08:00-17:00 Mon-Fri
09:00-18:00 Mon-Fri
09:00-18:00 Mon-Fri
09:00-18:00 Mon-Fri
09:00-17:00 Mon-Fri
09:00-17:00 Mon-Fri
09:00-18:00 Mon-Fri
09:00-18:00 Mon-Fri
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Region
Asia-Pacific
Americas
Country
Australia
Hotline Numbers
1300-278788
New Zealand 0800-278788
0800-1232787
Japan
Korea
Thailand
Singapore
Malaysia
Philippine
India
India(WL/NW)
Indonesia
0081-473905630
(Non-Toll Free)
0082-215666868
0066-24011717
1800-8525201
0065-64157917
0065-67203835
(Repair Status Only)
0060-320535077
1800-18550163
1800-2090365
Vietnam
Hong Kong
USA
Canada
Mexico
0062-2129495000
500128 (Local Only)
1900-555581
00852-35824770
1-812-282-2787
001-8008367847
Service Hours
09:00-18:00 Mon-Fri
09:00-18:00 Mon-Fri
09:00-18:00 Mon-Fri
09:00-17:00 Sat-Sun
09:00-18:00 Mon-Fri
09:00-17:00 Sat-Sun
09:30-17:00 Mon-Fri
09:00-18:00 Mon-Fri
11:00-19:00 Mon-Fri
11:00-19:00 Mon-Fri
11:00-13:00 Sat
10:00-19:00 Mon-Fri
09:00-18:00 Mon-Fri
09:00-18:00 Mon-Sat
09:00-21:00 Mon-Sun
09:30-17:00 Mon-Fri
9:30 – 12:00 Sat
08:00-12:00
13:30-17:30 Mon-Sat
10:00-19:00 Mon-Sat
8:30-12:00 EST Mon-Fri
9:00-18:00 EST Sat-Sun
08:00-20:00 CST Mon-Fri
08:00-15:00 CST Sat
Region
Middle East
+ Africa
Balkan
Countries
Country
Egypt
Saudi Arabia
UAE
Turkey
South Africa
Hotline Numbers
800-2787349
800-1212787
00971-42958941
0090-2165243000
0861-278772
Israel
*6557/00972-
39142800
*9770/00972-
35598555
0040-213301786 Romania
Bosnia
Herzegovina
Bulgaria
00387-33773163
Croatia
Montenegro
Serbia
Slovenia
00359-70014411
00359-29889170
00385-16401111
00382-20608251
00381-112070677
00368-59045400
Estonia
Latvia
00368-59045401
00372-6671796
00371-67408838
Lithuania-Kaunas 00370-37329000
Lithuania-Vilnius 00370-522101160
Service Hours
09:00-18:00 Sun-Thu
09:00-18:00 Sat-Wed
09:00-18:00 Sun-Thu
09:00-18:00 Mon-Fri
08:00-17:00 Mon-Fri
08:00-17:00 Sun-Thu
08:30-17:30 Sun-Thu
09:00-18:30 Mon-Fri
09:00-17:00 Mon-Fri
09:30-18:30 Mon-Fri
09:30-18:00 Mon-Fri
09:00-17:00 Mon-Fri
09:00-17:00 Mon-Fri
09:00-17:00 Mon-Fri
08:00-16:00 Mon-Fri
09:00-18:00 Mon-Fri
09:00-18:00 Mon-Fri
09:00-18:00 Mon-Fri
09:00-18:00 Mon-Fri
NOTE:
For more information, visit the ASUS support site at:
http://support.asus.com
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